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Protector Forsikring — Earnings Release 2018
Jan 31, 2019
3719_rns_2019-01-31_7d13f0cb-140a-45ca-856f-c8d2f2285e9f.pdf
Earnings Release
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Preliminary year end results
1
Investor presentation, Q4 2018 Oslo, 1st February 2019
Our DNA
Vision
The Challenger
Business Idea
This will happen through unique relationships, best in class decision-making and cost effective solutions
Main targets
Cost and quality leadership
Profitable growth
Top 3
Values
Credible
Open
Bold
Committed
Change of Ownership Exit
Decided In Board meeting 18.12.2018
Preliminary 2018 results Oslo, 1st February 2019
This presentation contains numbers both excl. and incl. COI – on separate slides, for reference only.
In the following quarterly presentations, all numbers will be reported excl. COI. COI will only be reported as a discontinued business in the P&L
Highlights 2018 results
15% growth – combined ratio 106,9%, and…
- GWP growth of 15% (15 % local currency)
- Net Combined ratio 106,9% up from 93,1%
- Profit before tax -340,6 MNOK down from 562,2 MNOK
- Investment return -56,2 MNOK or -0,6%
- AUM 9,5 bnNOK, float 6,3 bnNOK (both incl. COI)
- Solvency ratio of 174,4 % (incl. COI) A.M. Best BBB+ maintained
Highlights 2018 results
19% growth – combined ratio 98,6%, and…
- GWP growth of 19% (18 % local currency)
- Net Combined ratio 98,6% up from 93,6%
- Profit before tax -23,9 MNOK down from 441,0 MNOK
- Investment return -19,8 MNOK or -0,3%
- AUM 9,5 bnNOK, float 6,3 bnNOK (both incl. COI)
- Solvency ratio of 174,4 % (incl. COI) A.M. Best BBB+ maintained
...strong competitive position maintained
| Guiding 2019 | |
|---|---|
| Net combined ratio | 96 % |
| Volume growth | 14 % |
Gross written premiums 2018
Growth of 19 % (18 % LCY) – driven by Sweden and UK
- GWP 4286 MNOK up 19%
- Norway down 1 % profitability first
- Sweden up 25 % steady going
- Denmark up 13% short tail increased
-
UK > 500 MNOK according to plan
-
Volume guiding 2019 up 14 %
- Supported by price increases in Nordics
| Business unit | FY 18 MNOK | FY 17 MNOK | NOK % growth | LCY % growth |
|---|---|---|---|---|
| Norway | 1509 | 1517 | -1 % | -1 % |
| Sweden | 1350 | 1078 | 25 % | 28 % |
| Denmark | 793 | 704 | 13 % | 7 % |
| UK | 505 | 253 | 100 % | 98 % |
| Finland | 130 | 60 | 115 % | 105 % |
| Group | 4286 | 3613 | 19 % | 18 % |
25 % growth 10 years in a row
Strong competitive position maintained entering 2019
Reduced Risk Profile
But increased CR volatility due to change of Property reinsurance structure
34% 32% 19% 3% 12%
- Short tail from 49% in 2012 to 61% in 2018
- Geographical diversification increased further in 2018
- Changing Property reinsurance contract from Surplus to Risk XL with up to 100 MNOK in retention
For the geographical diversification, exchange rates per 31.12.2018 is applied to all years Difference from reported values in 2017: motor is now split into short/medium (other mother/motor liability)
Claims development 2018
Claims ratio 94,3%, price increase improvements will be seen in 2019
• Gross claims ratio 93,2%, down from 109,8%
• Net claims ratio 94,3%, up from 91,3%
- Run-off gains f.o.a amounted to 60 MNOK or 2 %
-
Norway (WC) and Sweden
-
Claims ratio FY 18 too high
- A mix of products performing unsatisfactory actions taken
- One very large claim in Norway
Cost development 2018
Cost leader in the world – improving competitive position
- Cost the real way this is what matters
- Gross Cost incl. Claims handling ex. Broker commission
- Improved despite lack of critical mass in UK & Finland
- Claims handling driver behind development
- Cost position will improve going forward
- Cost the real way 9,4%, down from 10,1%
- Gross cost ratio 8,4%, up from 8,0%
- Gross cost ratio Scandinavia 7,5%, up from 7,1%
- Net cost ratio 4,2%, up from 2,3%
Quality leader in all markets Humble and Proud
Strategy 2018-2021 - Top 8 priorities "Don't change strategy"
- Claims Handling Falcon
- Profitable growth in Nordic
- UK
- ROI peer knock out
- Protector University
- IT as Innovator and Accelerator
- World class HQ
- Manage matrix organization perfectly
Falcon – Claims handling 2017-2020
The Falcon is killing its prey
Improving in all areas
Rolls Royce: Reductions and Recourse
555 MNOK vs. target 494 MNOK Very good in absolute terms, good in relative terms – important for profitability
CleanDesk: No delays – without compromising on quality 95 % clean CleanDesk made culture 19 356 of 20 374 days Clean #FTEs x #workingdays
ICF: Instant customer feedback
Score of 3 out of 4 92 % of the time High score. Most of low scores due to claim outcome – not claims handling
FalconEfficiency: Target of 14,7 % efficiency increase 2018 vs. 2017
12,9% increase Efficiency will continue to increase due scalability and IT innovation
Business Unit Updates
Norway – Commercial and Public lines
- GWP 1509 MNOK, down 1%
- Two very large clients lost
- Good hit ratios
- Gross cost ratio 5,4%
- Net Combined ratio 96,5 %, gross combined ratio 109,5%
- Rate pressure over time, but prices are increasing
- Some winter effects motor
- One very large claim on Property second largest in history
- Price increases taking effect from 1.1.2019
- High retention and price acceptance in the market
- Risk appetite review ("Microscope") in certain property and casualty segments necessary (4-6% of accumulated volume in Norway)
8% >8%
Sweden Profitable growth continues
- GWP 1350 MNOK up 25%
- Despite low hit-ratios during the autumn (<30%)
- Gross cost ratio 11,2%, 4,3% excl. broker commissions
- Net combined ratio of 95,4 %, gross combined ratio of 99,3%
- Very high Motor claims inflation in 2018
- Many individual price increases
- Client churn higher than normal
- Higher price increases necessary through 2019
| Price increases – 1.1 renewals |
|||
|---|---|---|---|
| Target | Result | ||
| >4% | 5,8% |
Denmark Back in "black" with some tail wind
- GWP 793 MNOK, up 13%
- Renewal rate 85% driven portfolio clean up and premium increases
- Good new sales especially on auto
- Gross cost ratio 5,7%
- Net combined ratio of 97,8% Gross combined ratio of 96,7%
- Workers Compensation portfolio still unprofitable
- Limited growth, but further profitability improvements in 2019
- Portfolio re-pricing and clean up continues
- Price increases below target due to client churn
-
250 clients lost
- Lost clients regarded as underprized
| Price increases – 1.1 renewals |
|||
|---|---|---|---|
| Target | Result | ||
| >12% | 9,4% |
Finland
Good growth, profitability behind - challenges are faced
- GWP 130 MNOK, up 115%
- Net combined ratio of 115,6% Gross combined ratio of 112,5%
- Small volume, too early to say
- As always in a new country some smaller portfolios must be cleaned up
- Renewal 1.1.2019
- Renewal rate > 100% due to some price increases
- Combined ratio 2019 will improve
- In line with development in Sweden/Denmark at the same maturity
UK – Culture, Claims Handling and IT in focus On track according to plan
- GWP 505 MNOK up 100%
- Low hit-ratio in Public, good in Commercial and Housing
- Motor biggest line of business
- Volume on schedule
- Gross cost ratio 16,9%, 10,5% excl. broker commissions
- Cost ratio will rapidly decrease
- Net combined ratio of 115,6%, Gross combined ratio of 83,7%
- Dont be too alarmed or too exited about either of them
- Critical mass not reached yet
- Grenfell Tower arbitration with Munich Re in May 2019
- Largest client in Protector history won January 1st
- UK #1 on Quality again
London office opening
Offices has been chosen
The Leadenhall Building – up and running in March 2019
UW/RM team of 4 will grow to 10 next 2 years – no hurry, slow start
Will give us access to a much larger commercial market
Investments Steady increasing float
Investment performance 2018
-0,6% after a turbulent year
- -0,6% return on investment portfolio, net result of -56,2 MNOK
-
Q4: -2,2% return, net result of NOK -217m
-
Equity return of -177 MNOK or -12,0%
- Q4 return of -19,5%
-
Some companies with poor underlying development
-
Bond portfolio return of 120 MNOK or 1,4%
- Q4 return of 0,0%
- Good underlying development for companies
- One default in the Bond portfolio in Q4
- Attractive bondholder outcome bond re-payment above par
Q4 2018 investment returns
Equity portfolio statistics Behind benchmark 2018
| Key figures | In-house Managed | |||
|---|---|---|---|---|
| Portfolio | OSEBX | |||
| Performance | 107,1% | 40,0% | ||
| Dividend yield |
3,4% | 3,2% | ||
| P/E NTM* | 12,7 | 12,5 | ||
| 3 yr sales CAGR | 23% | 8% | ||
| 3 yr EPS CAGR | 0% | 7% |
*Factset estimates except for one company not listed where own estimates are used
- Equity share of 9,9%, down from 11,1% in Q3
- Portfolio consist of 15 companies
- Return of 107,1 % after insourcing
- OSEBX 40 % same period
- More downgrades than upgrades to intrinsic value estimates during 2018
Performance return in % – Equity portfolio vs. benchmarks (08.10.2014 – 30.12.2018)
Portfolio statistics bonds
Some spread widening in Q4
| Portfolio data 31.12.2018 | |
|---|---|
| Size bond & cash eq. (NOK m) |
8 474 |
| Avg. ref. rate (NIBOR, STIBOR etc.) |
0,8% |
| Avg. spread/risk premium (bp) |
139 |
| Yield | 2,2% |
| Duration | 0,3 |
| Credit duration | 2,3 |
| Avg. rating |
A+ |
1Average based on official rating (>65%) and Protector rating (<35%) & is based on linear rating (as usual). WARF methodology would give a lower rating.
- Avg. yield up to 2,2% at year-end (1,8% in Q3)
- Increase in spread in Q4 due to;
- Spread widening for bonds portfolio
- Some new investments
- Benchmark portfolio is not relevant since our portfolio through a cycle very often will be either lower (today) or higher risk. Performance reporting relative to benchmark will not continue in 2019
Performance return in % – Bond portfolio vs. benchmarks(31.03.2015 – 31.12.2018)1,2,3
1Crossover fund benchmark consist of: Storebrand Rente +, Arctic Return Class I, Carnegie Corp. Bond, Handelsbanken Høyrente, Holberg Kreditt, Pareto Høyrente, Alfred Berg Income, Eika Kreditt, Landkreditt Høyrente
2BBB+ rating benchmark consist of: Storebrand Rente +, Arctic Return Class I, Carnegie Corp. Bond, Handelsbanken Høyrente, Pareto Høyrente, Alfred Berg Income, Nordea OMF likviditet
3Protector graph adjusted for the difference between NIBOR, STIBOR and CIBOR from February and March '17 when portfolios were created in Sweden and Denmark, respectively
Profit & loss 2018 19% growth, Combined Ratio 98,6%
| in millions | Q4 2018 | Q4 2017 | FY 2018 | FY 2017 |
|---|---|---|---|---|
| Gross premiums written | 475,1 | 424,5 | 4 286,1 | 3 612,7 |
| Gross premiums earned | 1 123,2 | 881,7 | 4 139,6 | 3 255,0 |
| Gross claims incurred | (1 161,7) | (799,6) | (3 859,3) | (3 573,9) |
| Earned premiums, net of reinsurance | 759,0 | 604,1 | 2 817,8 | 2 402,8 |
| Other insurance related income | 12,0 | 0,8 | 25,5 | 5,1 |
| Claims incurred, net of reinsurance | (739,3) | (575,9) | (2 658,3) | (2 193,8) |
| Sales cost | (49,4) | (97,5) | (205,6) | (151,5) |
| Administration cost | (46,1) | 31,0 | (143,1) | (108,8) |
| Commission from reinsurer | 31,1 | 22,7 | 229,2 | 204,4 |
| Other insurance related expenses | (2,1) | (1,3) | (20,2) | (8,2) |
| Technical result | (34,8) | (16,2) | 45,3 | 150,0 |
| Other income/costs | (12,3) | (12,0) | (49,4) | (46,9) |
| Net financial income | (141,9) | 124,9 | (19,8) | 337,8 |
| Profit before tax | (189,1) | 96,7 | (23,9) | 441,0 |
| Claims ratio, net of ceded business | 97,4 % | 95,3 % | 94,3 % | 91,3 % |
| Expense ratio, net of ceded business | 8,5 % | 7,3 % | 4,2 % | 2,3 % |
| Combined ratio, net of ceded business | 105,9 % | 102,6 % | 98,6 % | 93,6 % |
| Gross claims ratio | 103,4 % | 90,7 % | 93,2 % | 109,8 % |
| Gross expense ratio | 8,5 % | 7,5 % | 8,4 % | 8,0 % |
| Gross combined ratio | 111,9 % | 98,2 % | 101,7 % | 117,8 % |
Balance sheet Q4 2018
SCR 174,4 % based on standard formula
| In millions | 31.12.2018 | 31.12.2017 |
|---|---|---|
| Owner-occupied property |
13,4 | 13,5 |
| Financial assets | 7.591,8 | 7.878,0 |
| Derivatives | 25,7 | 2,5 |
| Bank deposits | 278,6 | 316,6 |
| Other assets |
2.744,8 | 2.375,9 |
| Discontinued operations |
2.117,2 | 1.685,7 |
| Total assets | 12.771,5 | 12.272,1 |
| Total equity | 2.018,7 | 2.591,3 |
| Subordinated loan capital |
1.243,3 | 1.243,3 |
| Total reserves | 7.102,1 | 6.135,7 |
| Derivatives | 8,6 | 9,2 |
| Other liabilities |
1.092,3 | 1.269,6 |
| Discontinued operations |
1.306,5 | 1.023,1 |
| Total equity and liabilities |
12.771,5 | 12.272,1 |
- SCR coverage ratio 174,4% pr. 31.12:
- Reduction in own funds driven by weak Q4 results
- Positive effect from reduction in SCR due to decreased market risk:
- Put option bought in Q4. Reduces risk related to investments in equities
- SCR fully covered by Tier 1 capital only
- Full Tier 2 utilization; some Tier 1 restricted capacity
Solvency II
Composition of SCR:
- •Net insurance risk 68%
- •Net market risk 21%
- •Other risks 11%
Eligible SII capital:
- No dividend
- Guarantee provision subtracted from own funds
Eligible SII capital
Shareholder's matters
Per 31.12.2018
| SHAREHOLDER NAME | # SHARES | % |
|---|---|---|
| STENSHAGEN INVEST AS | 7 526 353 | 8,74 % |
| AWILHELMSEN CAPITAL HOLDINGS AS | 5 011 283 | 5,82 % |
| GLOBAL PORTFOLIO INVESTMENTS, S.L. | 4 616 123 | 5,36 % |
| ODIN NORDEN | 4 433 850 | 5,15 % |
| PROTECTOR FORSIKRING ASA | 4 406 762 | 5,11 % |
| OJADA AS | 3 563 116 | 4,14 % |
| HVALER INVEST AS* | 3 186 809 | 3,70 % |
| SWEDBANK ROBUR SMABOLAGSFOND | 2 833 193 | 3,29 % |
| ARTEL AS | 1 800 000 | 2,09 % |
| UTMOST PANEUROPE DAC - GP11940006 |
1 692 513 | 1,96 % |
| NORDNET BANK AB | 1 408 443 | 1,63 % |
| MORGAN STANLEY & CO. LLC | 1 403 425 | 1,63 % |
| SWEDBANK ROBUR NORDENFON | 1 350 000 | 1,57 % |
| TANJA A/S | 1 225 918 | 1,42 % |
| JOHAN VINJE AS | 1 187 841 | 1,38 % |
| LF MITON EUROP OPPORTUNITIES FUND | 1 185 739 | 1,38 % |
| VERDIPAPIRFONDET PARETO INVESTMENT | 1 124 231 | 1,30 % |
| DNB NOR BANK ASA | 1 105 678 | 1,28 % |
| DYVI INVEST AS | 1 050 933 | 1,22 % |
| ODIN NORGE | 1 031 201 | 1,20 % |
| 20 LARGEST | 51 143 411 | 59,36 % |
| OTHER | 35 012 194 | 40,64 % |
| TOTAL SHARES | 86 155 605 | 100,00 % |
Related parties shareholding
- Management's direct and indirect shareholding totals 3,5m shares or 4,0% of current outstanding shares
- Board members directly own a total of 12,1m shares or 14 % of current outstanding shares
- Lars Ola Rambøl, Director Commercial Norway, acquires 3500 shares in Q4
- AWILHELMSEN Capital Holding AS and Odin Norden surpasses a 5 % stake in Q4
- Protector owns a total of 4 407 087 own shares
*CEO Sverre Bjerkeli
¹ Share price adjusted for dividends, no reinvestment of dividends Data pr. 31.12.2018
Long term financial objectives New targets decided in Board meeting 31.01.2019
| Old | New | ||
|---|---|---|---|
| • | Net Combined Ratio | 92 % |
94 % |
| • | Solvency II Capital ratio | > 150 % |
> 150 % |
| • | Return on Equity (excl. COI) | > 20 % |
> 20 % |
| • | GWP growth rate | 15 % |
10-15 % |
*Return on Solvency Capital until 2016 when reflecting changes in accounting principles from Jan. 1st 2016 where Shareholder's Equity includes security provisions **Annualized
Summary 2018 & Q&A Poor 2018 - Strong competitive position maintained
- Net Combined ratio 98,6%
- Profit before tax of -23,9 MNOK
- Investment return -19,8 MNOK or -0,3%
- Solvency ratio of 174,4% A.M. Best maintains BBB+ rating
• London offices opening in UK
| Guiding 2019 | |
|---|---|
| Net combined ratio | 96 % |
| Volume growth | 14 % |
Appendix Oslo, 1st February 2019
This appendix contains numbers inclusive of COI.
In the following quarterly presentations, all numbers will be reported excl. COI. COI will only be reported as a discontinued business in the P&L
- Volume guiding 2019 up 14 % (excl. COI)
- Supported by price increases in Nordics
Sweden 1350 1078 25 % 28 % Denmark 793 704 13 % 7 % UK 505 253 100 % 98 % Finland 130 60 115 % 105 % Group 4800 4163 15 % 15 %
For the geographical diversification, exchange rates per 31.12.2018 is applied to all years Difference from reported values in 2017: motor is now split into short/medium (other mother/motor liability)
The Falcon is killing its prey Improving in all areas
Cost the real way* Cost development 2018 Cost leader in the world – improving competitive position • Cost the real way – this is what matters • Gross Cost incl. Claims handling ex. Broker commission • Improved despite lack of critical mass in UK & Finland • Claims handling driver behind development • Cost position will improve going forward • Cost the real way 10,7%, down from 11,5% 9,0 % 10,0 % 11,0 % 12,0 % 13,0 % 14,0 %
- Gross cost ratio 8,1%, up from 7,4%
- Gross cost ratio Scandinavia 7,3%, up from 6,6%
- Net cost ratio 5,3%, up from 2,6%
*Gross Cost incl. Claims handling ex. Broker commission
F@lcon
Target < 10%
8,0 %
| in millions | Q4 2018 | Q4 2017 | FY 2018 | FY 2017 | |
|---|---|---|---|---|---|
| Gross premiums written | 566,6 | 540,2 | 4 799,7 | 4 163,2 | 15 % growth |
| Gross premiums earned | 1 214,8 | 997,5 | 4 653,2 | 3 805,5 | |
| Gross claims incurred | (1 296,3) | (901,2) | (4 608,8) | (4 054,2) | |
| Earned premiums, net of reinsurance | 841,4 | 708,3 | 3 280,1 | 2 925,9 | |
| Other insurance related income | 12,0 | 0,8 | 25,5 | 5,1 | |
| Claims incurred, net of reinsurance | (860,3) | (667,5) | (3 332,9) | (2 647,5) | |
| Sales cost | (50,8) | (99,1) | (211,3) | (158,1) | Growing due to UK & SE |
| Administration cost | (64,4) | 24,4 | (166,4) | (122,5) | |
| Commission from reinsurer | 7,5 | 23,1 | 202,9 | 204,1 | Close to 0 in 2019 |
| Other insurance related expenses | (2,1) | (1,3) | (20,2) | (8,4) | |
| Technical result | (116,7) | (11,4) | (222,3) | 198,6 | |
| Other income/costs | (15,6) | (14,4) | (62,2) | (55,9) | |
| Net financial income | (217,5) | 161,9 | (56,2) | 419,5 | Volatility must be expected |
| Profit before tax | (349,8) | 136,2 | (340,6) | 562,2 | |
| Claims ratio, net of ceded business | 102,2 % | 94,2 % | 101,6 % | 90,5 % | |
| Expense ratio, net of ceded business | 12,8 % | 7,3 % | 5,3 % | 2,6 % | |
| Combined ratio, net of ceded business | 115,0 % | 101,5 % | 106,9 % | 93,1 % | |
| Gross claims ratio | 106,7 % | 90,4 % | 99,0 % | 106,5 % | |
| Gross expense ratio | 9,5 % | 7,5 % | 8,1 % | 7,4 % | Cost the real way decreasing (10,7%) |
| Gross combined ratio | 116,2 % | 97,8 % | 107,2 % | 113,9 % |
Profit & loss 2018 15% growth, Combined Ratio 106,9%
Summary 2018 & Q&A Poor 2018 - Strong competitive position maintained • Growth 15% • Net Combined ratio 106,9% • Profit before tax of -340,6 MNOK • Investment return -56,2 MNOK or -0,6% • Solvency ratio of 174,4 % - A.M. Best maintains BBB+ rating • London offices opening in UK
41
Key ratio description
Ratio
- (1) Claims ratio, net of ceded business
- (2) Expense ratio, net of ceded business
- (3) Combined ratio, net of ceded business
- (4) Gross claims ratio
- (5) Gross expense ratio
- (6) Gross combined ratio
- (7) Retention rate
- (8) Earnings per share
Ratio calculation
- (1) Claims incurred, net of reinsurance in % of earned premiums, net of reinsurance
- (2) Operating expenses in % of earned premiums, net of reinsurance
- (3) Net claims ratio + net expense ratio
- (4) Gross claims incurred in % of gross premiums earned
- (5) Sales and administration costs in % of gross premiums earned
- (6) Gross claims ratio + gross expense ratio
- (7) Earned premiums, net of reinsurance in % of gross earned premiums
- (8) Profit before other comprehensive income divided by weighted number of shares