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PITNEY BOWES INC /DE/ Interim / Quarterly Report 2011

May 5, 2011

31710_10-q_2011-05-05_81b163e5-4b17-4161-a86f-2fc5f09aece4.zip

Interim / Quarterly Report

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10-Q 1 c65574_10-q.htm

| UNITED
STATES |
| --- |
| SECURITIES
AND EXCHANGE COMMISSION |
| WASHINGTON, D.C. 20549 |
| FORM 10-Q |
| þ QUARTERLY
REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE |
| SECURITIES EXCHANGE ACT
OF 1934 |
| For the quarterly period ended March 31, 2011 |
| OR |
| o TRANSITION
REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE |
| SECURITIES EXCHANGE ACT
OF 1934 |
| For the transition period from __ to __ |
| Commission file number: 1-3579 |
| PITNEY
BOWES INC. |
| (Exact name of registrant as specified in its charter) |

Delaware 06-0495050
(State or
other jurisdiction of incorporation or organization) (I.R.S.
Employer Identification No.)
1 Elmcroft Road, Stamford, Connecticut 06926-0700
(Address of
principal executive offices) (Zip Code)
(203) 356-5000
(Registrant’s telephone number, including area code)
(Former name, former address and former fiscal year, if changed since
last report)

| Indicate by check mark whether the registrant (1) has filed all
reports required to be filed by Section 13 or 15(d) of the Securities
Exchange Act of 1934 during the preceding 12 months (or for such shorter
period that the registrant was required to file such reports), and (2) has
been subject to such filing requirements for the past 90 days. | |
| --- | --- |
| Yes þ | No o |
| Indicate by check mark whether the registrant has submitted
electronically and posted on its corporate Web site, if any, every
Interactive Data File required to be submitted and posted pursuant to Rule
405 of Regulation S-T during the preceding 12 months (or for such shorter
period that the registrant was required to submit and post such files). | |
| Yes þ | No o |

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company.

Large accelerated filer þ Accelerated filer o Non-accelerated filer o Smaller reporting company o

| Indicate by check mark whether the registrant is a shell company (as
defined in Rule 12b-2 of the Exchange Act). | |
| --- | --- |
| Yes o | No þ |

Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of April 26, 2011.

Class Outstanding
Common Stock, $1 par value per share 203,853,433 shares

PITNEY BOWES INC. INDEX

Page Number
Part I - Financial Information:
Item 1: Financial Statements (Unaudited)
Condensed Consolidated Statements of Income
for the Three Months Ended March 31, 2011 and 2010 3
Condensed Consolidated Balance Sheets at
March 31, 2011 and December 31, 2010 4
Condensed Consolidated Statements of Cash
Flows for the Three Months Ended March 31, 2011 and 2010 5
Notes to Condensed Consolidated Financial
Statements 6
Item 2: Management’s Discussion and Analysis of
Financial Condition and Results of Operations 22
Item 3: Quantitative and Qualitative Disclosures
about Market Risk 29
Item 4: Controls and Procedures 29
Part II - Other Information:
Item 1: Legal Proceedings 30
Item 1A: Risk Factors 30
Item 2: Unregistered Sales of Equity Securities and
Use of Proceeds 30
Item 6: Exhibits 30
Signatures 31

2

P ART I. FINANCIAL INFORMATION

I tem 1: Financial Statements

PITNEY BOWES INC. C ONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited; in thousands, except per share data)

Three Months Ended March 31, — 2011 2010
Revenue:
Equipment sales $ 241,631 $ 239,298
Supplies 82,870 85,277
Software 99,565 83,767
Rentals 143,051 155,437
Financing 154,230 162,775
Support services 178,614 180,034
Business services 423,108 441,645
Total revenue 1,323,069 1,348,233
Costs and expenses:
Cost of equipment sales 114,753 105,837
Cost of supplies 26,192 25,365
Cost of software 25,212 21,156
Cost of rentals 32,599 37,071
Financing interest expense 23,293 21,938
Cost of support services 115,276 114,606
Cost of business services 333,567 330,472
Selling, general and
administrative 429,919 443,297
Research and development 34,758 40,865
Restructuring charges and
asset impairments 26,024 20,722
Other interest expense 28,524 27,658
Interest income (1,222 ) (762 )
Total costs and expenses 1,188,895 1,188,225
Income from continuing
operations before income taxes 134,174 160,008
Provision for income taxes 41,394 73,245
Income from continuing
operations 92,780 86,763
Loss from discontinued
operations, net of income tax (1,882 ) (3,130 )
Net income before attribution
of noncontrolling interests 90,898 83,633
Less: Preferred stock
dividends of subsidiaries attributable to noncontrolling interests 4,594 4,594
Net income $ 86,304 $ 79,039
Amounts attributable to
common stockholders:
Income from continuing
operations $ 88,186 $ 82,169
Loss from discontinued
operations (1,882 ) (3,130 )
Net income $ 86,304 $ 79,039
Basic earnings per share
attributable to common stockholders:
Continuing operations $ 0.43 $ 0.40
Discontinued operations (0.01 ) (0.02 )
Net income $ 0.42 $ 0.38
Diluted earnings per share
attributable to common stockholders:
Continuing operations $ 0.43 $ 0.40
Discontinued operations (0.01 ) (0.02 )
Net income $ 0.42 $ 0.38
Dividends declared per share
of common stock $ 0.370 $ 0.365

See Notes to Condensed Consolidated Financial Statements

3

PITNEY BOWES INC. C ONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited; in thousands, except share and per share data)

March 31, 2011
ASSETS
Current assets:
Cash and cash equivalents $ 652,069 $ 484,363
Short-term investments 28,398 30,609
Accounts receivables, gross 780,066 824,015
Allowance for doubtful accounts receivables (30,073 ) (31,880 )
Accounts receivables, net 749,993 792,135
Finance receivables 1,336,881 1,370,305
Allowance for credit losses (47,981 ) (48,709 )
Finance receivables, net 1,288,900 1,321,596
Inventories 180,292 168,967
Current income taxes 66,678 103,542
Other current assets and prepayments 115,683 107,029
Total current assets 3,082,013 3,008,241
Property, plant and equipment, net 420,385 426,501
Rental property and equipment, net 290,013 300,170
Finance receivables 1,228,294 1,265,220
Allowance for credit losses (21,239 ) (20,721 )
Finance receivables, net 1,207,055 1,244,499
Investment in leveraged leases 258,905 251,006
Goodwill 2,331,022 2,306,793
Intangible assets, net 286,686 297,443
Non-current income taxes 134,564 130,601
Other assets 486,211 478,769
Total assets $ 8,496,854 $ 8,444,023
LIABILITIES,
NONCONTROLLING INTERESTS AND STOCKHOLDERS’ DEFICIT
Current liabilities:
Accounts payable and accrued liabilities $ 1,757,372 $ 1,825,261
Current income taxes 206,134 192,924
Notes payable and current portion of
long-term obligations 45,450 53,494
Advance billings 508,160 481,900
Total current liabilities 2,517,116 2,553,579
Deferred taxes on income 273,379 261,118
Tax uncertainties and other income tax
liabilities 546,881 536,531
Long-term debt 4,236,437 4,239,248
Other non-current liabilities 651,761 653,758
Total liabilities 8,225,574 8,244,234
Noncontrolling interests (Preferred
stockholders’ equity in subsidiaries) 296,370 296,370
Commitments and contingencies (See Note 12)
Stockholders’ deficit:
Cumulative preferred stock, $50 par value,
4% convertible 4 4
Cumulative preference stock, no par value,
$2.12 convertible 741 752
Common stock, $1 par value (480,000,000
shares authorized; 323,337,912 shares issued) 323,338 323,338
Additional paid-in capital 236,633 250,928
Retained earnings 4,293,198 4,282,316
Accumulated other comprehensive loss (414,496 ) (473,806 )
Treasury stock, at cost (119,489,510 and
119,906,910 shares, respectively) (4,464,508 ) (4,480,113 )
Total Pitney Bowes Inc. stockholders’
deficit (25,090 ) (96,581 )
Total liabilities, noncontrolling interests
and stockholders’ deficit $ 8,496,854 $ 8,444,023

See Notes to Condensed Consolidated Financial Statements

4

PITNEY BOWES INC. C ONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited; in thousands)

| | Three
Months Ended March 31, — 2011 | | 2010 | |
| --- | --- | --- | --- | --- |
| Cash
flows from operating activities: | | | | |
| Net
income before attribution of noncontrolling interests | $ 90,898 | | $ 83,633 | |
| Restructuring
charges and asset impairments, net of tax | 17,306 | | 13,527 | |
| Restructuring
payments | (29,745 | ) | (27,720 | ) |
| Adjustments
to reconcile net income to net cash provided by operating activities: | | | | |
| Depreciation
and amortization | 69,318 | | 79,701 | |
| Stock-based
compensation | 3,918 | | 5,055 | |
| Changes
in operating assets and liabilities: | | | | |
| (Increase)
decrease in accounts receivables | 51,868 | | 60,369 | |
| (Increase)
decrease in finance receivables | 89,611 | | 74,205 | |
| (Increase)
decrease in inventories | (11,410 | ) | (7,152 | ) |
| (Increase)
decrease in prepaid, deferred expense and other assets | (835 | ) | (5,151 | ) |
| Increase
(decrease) in accounts payable and accrued liabilities | (79,362 | ) | (61,488 | ) |
| Increase
(decrease) in current and non-current income taxes | 66,915 | | 57,312 | |
| Increase
(decrease) in advance billings | 22,100 | | 21,694 | |
| Increase
(decrease) in other operating capital, net | 6,179 | | 7,569 | |
| Net
cash provided by operating activities | 296,761 | | 301,554 | |
| Cash
flows from investing activities: | | | | |
| Short-term
and other investments | (11,144 | ) | 242 | |
| Capital
expenditures | (34,676 | ) | (28,367 | ) |
| Net
investment in external financing | (1,560 | ) | (1,400 | ) |
| Reserve
account deposits | (5,995 | ) | (11,221 | ) |
| Net
cash used in investing activities | (53,375 | ) | (40,746 | ) |
| Cash
flows from financing activities: | | | | |
| Decrease
in notes payable, net | (7,700 | ) | (121,994 | ) |
| Proceeds
from issuance of common stock | 3,500 | | 2,992 | |
| Dividends
paid to common stockholders | (75,423 | ) | (75,649 | ) |
| Net
cash used in financing activities | (79,623 | ) | (194,651 | ) |
| Effect
of exchange rate changes on cash and cash equivalents | 3,943 | | (1,954 | ) |
| Increase
in cash and cash equivalents | 167,706 | | 64,203 | |
| Cash
and cash equivalents at beginning of period | 484,363 | | 412,737 | |
| Cash
and cash equivalents at end of period | $ 652,069 | | $ 476,940 | |
| Cash
interest paid | $ 77,558 | | $ 72,788 | |
| Cash
income tax (refund) payments, net | $ (19,503 | ) | $ 24,820 | |

See Notes to Condensed Consolidated Financial Statements

5

PITNEY BOWES INC. N OTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

1. Description of Business and Basis of Presentation

| Description
of Business |
| --- |
| We
offer a full suite of equipment, supplies, software, services and solutions
for managing and integrating physical and digital communication channels. We
conduct our business activities in seven reporting segments within two
business groups: Small & Medium Business Solutions and Enterprise
Business Solutions. See Note 14 for information regarding our reportable
segments. |
| Basis of Presentation |
| The
accompanying unaudited Condensed Consolidated Financial Statements of Pitney
Bowes Inc. and its subsidiaries (PBI, the company, we, us, and our) have been
prepared in accordance with accounting principles generally accepted in the
United States of America (GAAP) for interim financial information and the
instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not
include all of the information and footnotes required by GAAP for complete
financial statements. In addition, the December 31, 2010 Condensed
Consolidated Balance Sheet data was derived from audited financial
statements, but does not include all disclosures required by GAAP. In our
opinion, all adjustments (consisting of only normal recurring adjustments)
considered necessary to present fairly our financial position at March 31,
2011 and December 31, 2010, our results of operations and cash flows for the
three months ended March 31, 2011 and 2010 have been included. Operating
results for the three months ended March 31, 2011 are not necessarily
indicative of the results that may be expected for any other interim period
or the year ending December 31, 2011. |
| These
statements should be read in conjunction with the financial statements and
notes thereto included in our Annual Report to Stockholders on Form 10-K for
the year ended December 31, 2010 (2010 Annual Report). Certain prior year
amounts have been reclassified to conform with the current period
presentation. |
| 2. Recent
Accounting Pronouncements |
| On
January 1, 2011, new accounting guidance became effective addressing the
accounting for revenue arrangements with multiple elements and certain
revenue arrangements that include software. This guidance allows companies to
allocate consideration in a multiple element arrangement in a way that better
reflects the economics of the transaction and resulted in the elimination of
the residual method. In addition, tangible products that have software
components that are “essential to the functionality” of the tangible product
were scoped out of the software revenue guidance. The adoption of this
guidance did not have a material impact on our financial position, results of
operations or cash flows, nor did it result in any additional disclosures to
the disclosures already included in our 2010 Annual Report. Refer to Note 1
to the Consolidated Financial Statements in our 2010 Annual Report for
further information. |
| 3. Discontinued
Operations |
| The
loss from discontinued operations for the three months ended March 31, 2011
and 2010 of $1,882 and $3,130, respectively, relates to the accrual of
interest on liabilities for uncertain tax positions retained in connection
with the sale of our Capital Services business in 2006. |
| 4. Inventories |
| Inventories
at March 31, 2011 and December 31, 2010 consisted of the following: |

| | March 31, 2011 | December
31, 2010 |
| --- | --- | --- |
| Raw materials and work in
process | $ 55,518 | $ 46,664 |
| Supplies and service parts | 61,186 | 63,991 |
| Finished products | 63,588 | 58,312 |
| Total | $ 180,292 | $ 168,967 |

6

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

5. Intangible Assets and Goodwill

The components of our purchased intangible assets are as follows:

| | March 31, 2011 — Gross Carrying Amount | Accumulated Amortization | | Net Carrying Amount | December
31, 2010 — Gross Carrying Amount | Accumulated Amortization | | Net Carrying Amount |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Customer relationships | $ 457,236 | $ (238,345 | ) | $ 218,891 | $ 453,523 | $ (229,143 | ) | $ 224,380 |
| Supplier relationships | 29,000 | (16,917 | ) | 12,083 | 29,000 | (16,192 | ) | 12,808 |
| Software & technology | 174,018 | (124,201 | ) | 49,817 | 172,188 | (118,390 | ) | 53,798 |
| Trademarks & trade names | 37,022 | (31,504 | ) | 5,518 | 36,322 | (30,224 | ) | 6,098 |
| Non-compete agreements | 7,999 | (7,622 | ) | 377 | 7,845 | (7,486 | ) | 359 |
| Total intangible assets | $ 705,275 | $ (418,589 | ) | $ 286,686 | $ 698,878 | $ (401,435 | ) | $ 297,443 |

Amortization expense for the three months ended March 31, 2011 and 2010 was $15 million and $16 million, respectively. The future amortization expense related to intangible assets as of March 31, 2011 is as follows:

Amount
Remaining for year ended
December 31, 2011 $ 43,418
Year ended December 31,
2012 52,205
Year ended December 31,
2013 47,591
Year ended December 31,
2014 44,105
Year ended December 31,
2015 35,852
Thereafter 63,515
Total $ 286,686

Actual amortization expense may differ from the amounts above due to, among other things, future acquisitions, impairments, accelerated amortization and flucuations in foreign currency exchange rates.

The changes in the carrying amount of goodwill, by reporting segment, for the three months ended March 31, 2011 is as follows:

| North America Mailing | Balance
at December 31, 2010 (1) — $ 367,665 | Acquired during the period — $ — | Other (2) — $ 7,894 | $ | 375,559 |
| --- | --- | --- | --- | --- | --- |
| International Mailing | 176,928 | — | 9,286 | | 186,214 |
| Small & Medium Business Solutions | 544,593 | — | 17,180 | | 561,773 |
| Production Mail | 136,331 | — | 2,228 | | 138,559 |
| Software | 678,101 | — | (1,188 | ) | 676,913 |
| Management Services | 494,433 | — | 5,765 | | 500,198 |
| Mail Services | 259,102 | — | 244 | | 259,346 |
| Marketing Services | 194,233 | — | — | | 194,233 |
| Enterprise Business Solutions | 1,762,200 | — | 7,049 | | 1,769,249 |
| Total | $ 2,306,793 | $ — | $ 24,229 | $ | 2,331,022 |

| (1) Prior year amounts
have been reclassified to conform to the current year presentation. |
| --- |
| (2) “Other” is primarily
foreign currency translation adjustments. |

7

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

6. Long-term Debt

There have been no significant changes to long-term debt since December 31, 2010.

In April 2011, we entered into two interest rate swap agreements with an aggregate notional value of $450 million to effectively convert the fixed rate interest payments on our $450 million 4.875% notes due in 2014 into variable rates. Under the terms of these agreements, we will pay a weighted-average variable rate based on three month LIBOR plus 305 basis points and receive fixed rate payments of 4.875%.

7. Income Taxes

The effective tax rate for the three months ended March 31, 2011 and 2010 was 30.9% and 45.8%, respectively. The effective tax rate for the three months ended March 31, 2011 includes a $9 million tax benefit arising from a favorable conclusion of a foreign tax examination and a $2 million charge from the write-off of deferred tax assets associated with the expiration of out-of-the-money vested stock options and the vesting of restricted stock units previously granted to our employees. The effective tax rate for the three months ended March 31, 2010 included a $9 million charge from the write-off of deferred tax assets related to the U.S. health care reform legislation that eliminated the tax deduction for retiree health care costs to the extent of federal subsidies received by companies that provide retiree prescription drug benefits equivalent to Medicare Part D coverage and a $9 million charge from the write-off of deferred tax assets associated with the expiration of out-of-the-money vested stock options and the vesting of restricted stock units previously granted to our employees.

We regularly assess the likelihood of tax adjustments in each of the tax jurisdictions in which we have operations and account for the related financial statement implications. Tax reserves have been established which we believe to be appropriate given the possibility of tax adjustments. Determining the appropriate level of tax reserves requires us to exercise judgement regarding the uncertain application of tax law. The amount of reserves is adjusted when information becomes available or when an event occurs indicating a change in the reserve is appropriate. Future changes in tax reserve requirements could have a material impact on our results of operations.

We are continually under examination by tax authorities in the United States, other countries and local jurisdictions in which we have operations. The current IRS exam of tax years 2001-2004 is estimated to be completed within the next year and the examination of years 2005-2008 within the next two years. In connection with the 2001-2004 exam, we have received notices of proposed adjustments to our filed returns and are involved in negotiations to settle all issues in dispute. In connection with the 2005-2008 exam, we have begun to receive notices of proposed adjustments to our filed returns. A variety of post-2000 tax years remain subject to examination by other tax authorities, including the U.K., Canada, France, Germany and various U.S. states. It is reasonably possible that the amount of our unrecognized tax benefits will decrease in the next 12 months, and we expect this change could be up to one-third of our unrecognized tax benefits. Tax reserves have been established which we believe to be appropriate given the possibility of tax adjustments. However, the resolution of such matters could have a material impact on our results of operations, financial position and cash flows.

8. Noncontrolling Interests (Preferred Stockholders’ Equity in Subsidiaries)

In 2009, Pitney Bowes International Holdings, Inc. (PBIH), a subsidiary of ours, issued 300,000 shares, or $300 million, of perpetual voting preferred stock (the Preferred Stock) to certain outside institutional investors. The holders of the Preferred Stock are entitled as a group to 25% of the combined voting power of all classes of capital stock of PBIH. All outstanding common stock of PBIH, representing the remaining 75% of the combined voting power of all classes of capital stock, is owned directly or indirectly by the company. The Preferred Stock is entitled to cumulative dividends at a rate of 6.125% for a period of seven years after which it becomes callable and, if it remains outstanding, will yield a dividend that increases by 50% every six months thereafter.

The carrying value of the Preferred Stock is reported as Noncontrolling interests (Preferred stockholders’ equity in subsidiaries) on the Condensed Consolidated Balance Sheets. Preferred Stock dividends are reported in the Condensed Consolidated Statements of Income as Preferred stock dividends of subsidiaries attributable to noncontrolling interests. No dividends were in arrears at March 31, 2011 or December 31, 2010.

There was no change in the carrying value of noncontrolling interests during the period ended March 31, 2011 or the year ended December 31, 2010.

8

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

9. Comprehensive Income

Comprehensive income for the three months ended March 31, 2011 and 2010 was as follows:

Three Months Ended March 31, — 2011 2010
Net income $ 86,304 $ 79,039
Other comprehensive
income, net of tax:
Foreign currency translation adjustments 50,817 (33,343 )
Net unrealized (loss) gain on derivatives (51 ) 320
Net unrealized (loss) gain on investment securities (125 ) 144
Amortization of pension and postretirement costs 8,669 7,025
Comprehensive income $ 145,614 $ 53,185

10. Fair Value Measurements and Derivative Instruments

The fair value measurement guidance established a fair value hierarchy that prioritizes the inputs used to measure fair value. The three levels of the fair value hierarchy are as follows:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 – Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis at March 31, 2011 and December 31, 2010, respectively. Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect their placement within the fair value hierarchy.

March 31, 2011 — Level 1 Level 2 Level 3 Total
Assets:
Investment securities
Money market funds / commercial paper $ 449,258 $ 9,208 $ — $ 458,466
Equity securities — 24,582 — 24,582
Debt securities - U.S. and foreign governments, agencies and
municipalities 82,460 32,652 — 115,112
Debt securities - corporate — 28,880 — 28,880
Asset-backed securities — 1,823 — 1,823
Mortgage-backed securities — 106,189 — 106,189
Derivatives
Interest rate swaps — 8,860 — 8,860
Foreign exchange contracts — 2,330 — 2,330
Total assets $ 531,718 $ 214,524 $ — $ 746,242
Liabilities:
Derivatives
Foreign exchange contracts $ — $ 4,973 $ — $ 4,973
Total liabilities $ — $ 4,973 $ — $ 4,973

9

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

December 31, 2010 — Level 1 Level 2 Level 3 Total
Assets:
Investment securities
Money market funds / commercial paper $ 256,074 $ 1,531 $ — $ 257,605
Equity securities — 23,410 — 23,410
Debt securities - U.S. and foreign governments, agencies and
municipalities 74,425 30,725 — 105,150
Debt securities - corporate — 22,262 — 22,262
Asset-backed securities — 1,490 — 1,490
Mortgage-backed securities — 104,989 — 104,989
Derivatives
Interest rate swaps — 10,280 — 10,280
Foreign exchange contracts — 2,887 — 2,887
Total assets $ 330,499 $ 197,574 $ — $ 528,073
Liabilities:
Derivatives
Foreign exchange contracts $ — $ 6,907 $ — $ 6,907
Total liabilities $ — $ 6,907 $ — $ 6,907

Investment Securities

For our investments, we use the market approach for recurring fair value measurements and the valuation techniques use inputs that are observable, or can be corroborated by observable data, in an active marketplace.

The following information relates to our classification into the fair value hierarchy:

| • | Money Market Funds / Commercial Paper: Money market funds typically invest in
government securities, certificates of deposit, commercial paper of companies
and other highly liquid and low-risk securities. Money market funds are
principally used for overnight deposits and are classified as Level 1 when
unadjusted quoted prices in active markets are available and as Level 2 when
they are not actively traded on an exchange. Direct investments in commercial
paper are not listed on an exchange in an active market and are classified as
Level 2. |
| --- | --- |
| • | Equity Securities: Equity securities are comprised of mutual
funds investing in U.S. and foreign common stock. These mutual funds are
classified as Level 2 as they are not separately listed on an exchange. |
| • | Debt Securities – U.S. and Foreign Governments, Agencies
and Municipalities: Debt
securities are classified as Level 1 where active, high volume trades for
identical securities exist. Valuation adjustments are not applied to these
securities. Debt securities valued using quoted market prices for similar
securities or benchmarking model derived prices to quoted market prices and
trade data for identical or comparable securities are classified as Level 2. |
| • | Debt Securities – Corporate: Corporate debt securities are valued using
recently executed transactions, market price quotations where observable, or
bond spreads. The spread data used are for the same maturity as the security.
These securities are classified as Level 2. |
| • | Asset-Backed Securities (ABS) and Mortgage-Backed
Securities (MBS): These
securities are valued based on external pricing indices. When external index
pricing is not observable, ABS and MBS are valued based on external
price/spread data. These securities are classified as Level 2. |

Investment securities include investments held by The Pitney Bowes Bank (PBB). PBB, a wholly-owned subsidiary, is a Utah-chartered Industrial Loan Company (ILC). The bank’s investments at March 31, 2011 were $302 million. These investments were reported on the Condensed Consolidated Balance Sheets as cash and cash equivalents of $95 million, short-term investments of $28

10

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

million and other assets of $179 million. The bank’s investments at December 31, 2010 were $246 million and were reported as cash and cash equivalents of $61 million, short-term investments of $27 million and other assets of $158 million.

We have not experienced any write-offs in our investment portfolio. The majority of our MBS are either guaranteed or supported by the U.S. government. Market events have not caused our money market funds to experience declines in their net asset value below $1.00 per share or to incur imposed limits on redemptions. We have no investments in inactive markets which would warrant a possible change in our pricing methods or classification within the fair value hierarchy. Further, we have no investments in auction rate securities.

Derivative Instruments

In the normal course of business, we are exposed to the impact of interest rate changes and foreign currency fluctuations. We limit these risks by following established risk management policies and procedures, including the use of derivatives. We use derivatives to manage the related cost of debt and to limit the effects of foreign exchange rate fluctuations on financial results. We do not use derivatives for trading or speculative purposes.

As required by the fair value measurements guidance, we have incorporated counterparty credit risk and our credit risk into the fair value measurement of our derivative assets and liabilities, respectively. We derive credit risk from observable data related to credit default swaps. We have not seen a material change in the creditworthiness of those banks acting as derivative counterparties.

The valuation of our interest rate swaps is based on the income approach using a model with inputs that are observable or that can be derived from or corroborated by observable market data. The valuation of our foreign exchange derivatives are based on the market approach using observable market inputs, such as forward rates.

The following is a summary of our derivative fair values at March 31, 2011 and December 31, 2010:

| Designation of Derivatives | Balance Sheet Location | Fair Value — March 31, 2011 | December
31, 2010 |
| --- | --- | --- | --- |
| Derivatives designated as hedging instruments | Other
current assets and prepayments: | | |
| | Foreign exchange contracts | $ 4 | $ 160 |
| | Other
assets: | | |
| | Interest rate swaps | 8,860 | 10,280 |
| | Accounts
payable and accrued liabilities: | | |
| | Foreign exchange contracts | 1,146 | 716 |
| Derivatives not designated as hedging instruments | Other
current assets and prepayments: | | |
| | Foreign exchange contracts | 2,326 | 2,727 |
| | Accounts
payable and accrued liabilities: | | |
| | Foreign exchange contracts | 3,827 | 6,191 |
| | Total
Derivative Assets | $ 11,190 | $ 13,167 |
| | Total
Derivative Liabilities | 4,973 | 6,907 |
| | Total Net
Derivative Assets | $ 6,217 | $ 6,260 |

| Interest Rate Swaps |
| --- |
| Derivatives
designated as fair value hedges include interest rate swaps related to fixed
rate debt. Changes in the fair value of both the derivative and item being
hedged are recognized in earnings. |
| At
March 31, 2011, we have outstanding interest rate swaps with an aggregate
notional value of $400 million that effectively convert fixed rate interest
payments on $400 million, 4.625% fixed rate notes due in 2012, into variable
interest rates. We pay a weighted-average variable rate based on one month
LIBOR plus 249 basis points and receive a fixed rate of 4.625%. At March 31,
2011 and December 31, 2010, the fair value of the interest rate swaps was an
asset of $9 million and $10 million, respectively. |

11

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

The following represents the results of fair value hedging relationships for the three months ended March 31, 2011 and 2010:

Derivative Instrument Location of Gain (Loss) Derivative Gain Recognized in Earnings — 2011 2010 Hedged Item Expense Recognized in Earnings — 2011 2010
Interest rate swaps Interest expense $ 1,733 $ 4,530 $ (4,625 ) $ (8,125 )

Foreign Exchange Contracts We enter into foreign currency exchange contracts arising from the anticipated purchase of inventory between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on the cash flow hedges is included in other comprehensive income in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2011 and December 31, 2010, we had outstanding contracts associated with these anticipated transactions with a notional amount of $25 million. The fair value of these contracts at March 31, 2011 and December 31, 2010 was a liability of $1 million.

As of March 31, 2011, substantially all of the net derivative loss recognized in AOCI will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges for the three months ended March 31, 2011 and 2010.

The following represents the results of cash flow hedging relationships for the three months ended March 31, 2011 and 2010:

| | Derivative Gain (Loss) Recognized in OCI (Effective
Portion) | | | | Gain (Loss) Reclassified from AOCI to Earnings (Effective Portion) | | | |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| | | | | Location of Gain (Loss) (Effective Portion) | | | | |
| Derivative Instrument | 2011 | | 2010 | | 2011 | | 2010 | |
| Foreign exchange contracts | $ (315 | ) | $ 13 | Revenue | $ (9 | ) | $ 162 | |
| | | | | Cost of sales | (262 | ) | (178 | ) |
| | | | | | $ (271 | ) | $ (16 | ) |

We also enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of the intercompany loans and interest and the mark-to-market on the derivatives are both recorded in earnings. At March 31, 2011, outstanding foreign exchange contracts to buy or sell various currencies had a net liability value of $2 million. The contracts will mature by June 30, 2011. At December 31, 2010, outstanding foreign exchange contracts to buy or sell various currencies had a net liability value of $3 million.

The following represents the results of our non-designated derivative instruments for the three months ended March 31, 2011 and 2010:

Derivatives Instrument Location of Derivative Gain (Loss) Derivative Gain (Loss) Recognized in Earnings — 2011 2010
Foreign exchange contracts Selling, general and administrative expense $ (7,242 ) $ (7,135 )

Credit-Risk-Related Contingent Features Certain of our derivative instruments contain provisions that would require us to post collateral upon a significant downgrade in our long-term senior unsecured debt ratings. At March 31, 2011, our long-term senior unsecured debt ratings were BBB+ / A2. Based on derivative values at March 31, 2011, we would have been required to post $3 million in collateral if our long-term senior unsecured debt ratings had fallen below BB- / Ba3.

Fair Value of Financial Instruments Our financial instruments include cash and cash equivalents, investment securities, accounts receivable, loans receivable, accounts payable, notes payable, long-term debt and derivative instruments. The carrying value for cash, cash equivalents, accounts receivable, accounts payable and notes payable approximate fair value because of the short maturity of these instruments.

12

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

The carrying values and estimated fair values of our remaining financial instruments at March 31, 2011 and December 31, 2010 is as follows:

| | March 31, 2011 — Carrying value
(1) | | Fair value | | December 31, 2010 — Carrying value (1) | | Fair value | |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Investment
securities | $ 733,134 | | $ 735,052 | | $ 512,771 | | $ 514,906 | |
| Loans
receivable | $ 437,709 | | $ 437,709 | | $ 459,235 | | $ 459,235 | |
| Derivatives,
net | $ 6,217 | | $ 6,217 | | $ 6,260 | | $ 6,260 | |
| Long-term
debt | $ (4,270,859 | ) | $ (4,414,573 | ) | $ (4,301,337 | ) | $ (4,388,923 | ) |

(1) Carrying value includes accrued interest and deferred fee income, where applicable.

The fair value of long-term debt is estimated based on quoted market prices for the identical issue when traded in an active market. When a quoted market price is not available, the fair value is determined using rates currently available to the company for debt with similar terms and remaining maturities.

11. Restructuring Charges and Asset Impairments

2009 Program

In 2009, we announced that we were undertaking a series of initiatives designed to transform and enhance the way we operate as a global company. In order to enhance our responsiveness to changing market conditions, we are executing a strategic transformation program designed to create improved processes and systems to further enable us to invest in future growth in areas such as our global customer interactions and product development processes. This program is expected to continue into 2012 and will result in the reduction of 10 percent of the positions in the company. Total pre-tax costs of this program are expected to be between $300 million to $350 million primarily related to severance and benefit costs, including pension and retiree medical charges, incurred in connection with such workforce reductions. Most of the total pre-tax costs will be cash-related charges. Currently, we are targeting annualized pre-tax benefits, net of system and related investments, in the range of $250 million to $300 million by 2012. These costs and the related benefits will be recognized as different actions are approved and implemented.

During the three months ended March 31, 2011, we recorded pre-tax restructuring charges and asset impairments associated with this program of $27 million, which included $21 million for employee severance and benefit costs, a $3 million pension and retiree medical charge as workforce reductions caused the elimination of a significant amount of future service requiring us to recognize a portion of the prior service costs and actuarial losses and other exit costs of $3 million. Through March 31, 2011, the cumulative charges for this program are $277 million. The majority of the liability at March 31, 2011 is expected to be paid from cash generated from operations.

Activity in the reserves for the restructuring actions taken in connection with the 2009 program for the three months ended March 31, 2011 is as follows:

| Balance at January 1, 2011 | Severance
and benefits costs — $ 88,169 | $ | — | $ | 6,787 | $ | 94,956 | |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Expenses | 20,408 | | 3,011 | | 3,379 | | 26,798 | |
| Cash payments | (22,213 | ) | — | | (5,032 | ) | (27,245 | ) |
| Non-cash charges | — | | (3,011 | ) | — | | (3,011 | ) |
| Balance at March 31, 2011 | $ 86,364 | $ | — | $ | 5,134 | $ | 91,498 | |

13

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

2007 Program

In 2007, we announced a program to lower our cost structure, accelerate efforts to improve operational efficiencies, and transition our product line. The program included charges primarily associated with older equipment that we had stopped selling upon transition to the new generation of fully digital, networked, and remotely-downloadable equipment.

Activity in the reserves for the restructuring actions taken in connection with the 2007 program for the three months ended March 31, 2011 is as follows:

| Balance at January 1, 2011 | Severance
and benefits costs — $ 13,470 | $ | 4,774 | $ | 18,244 | |
| --- | --- | --- | --- | --- | --- | --- |
| Expenses | (586 | ) | (188 | ) | (774 | ) |
| Cash payments | (1,991 | ) | (509 | ) | (2,500 | ) |
| Balance at March 31, 2011 | $ 10,893 | $ | 4,077 | $ | 14,970 | |

12. Commitments and Contingencies

In the ordinary course of business, we are routinely defendants in, or party to a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with customers; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others.

Our wholly-owned subsidiary, Imagitas, Inc., is a defendant in several purported class actions initially filed in five different states. These lawsuits have been coordinated in the U.S. District Court for the Middle District of Florida, In re: Imagitas, Driver’s Privacy Protection Act Litigation (Coordinated, May 28, 2007). Each of these lawsuits alleges that the Imagitas DriverSource program violated the federal Drivers Privacy Protection Act (DPPA). Under the DriverSource program, Imagitas entered into contracts with state governments to mail out automobile registration renewal materials along with third party advertisements, without revealing the personal information of any state resident to any advertiser. The DriverSource program assisted the state in performing its governmental function of delivering these mailings and funding the costs of them. The plaintiffs in these actions were seeking statutory damages under the DPPA. On December 21, 2009, the Eleventh Circuit Court affirmed the District Court’s summary judgment decision in Rine, et al. v. Imagitas, Inc . (U.S. District Court, Middle District of Florida, filed August 1, 2006), which ruled in Imagitas’ favor and dismissed that litigation. That decision is now final, with no further appeals available. With respect to the remaining state cases, Imagitas filed its motion to dismiss these cases on October 8, 2010. Plaintiff’s opposition brief was filed on December 6, 2010, and Imagitas filed its reply brief on December 22, 2010. Although the plaintiffs are still contending that the cases filed in Ohio and Missouri can proceed, they have admitted in their response that the reasoning in the Rine decision does require that actions based on Minnesota and New York laws be dismissed. We are awaiting a decision by the District Court on the motion to dismiss.

On October 28, 2009, the company and certain of its current and former officers were named as defendants in NECA-IBEW Health & Welfare Fund v. Pitney Bowes Inc. et al. , a class action lawsuit filed in the U.S. District Court for the District of Connecticut. The complaint asserts claims under the Securities Exchange Act of 1934 on behalf of those who purchased the common stock of the company during the period between July 30, 2007 and October 29, 2007 alleging that the company, in essence, missed two financial projections. Plaintiffs filed an amended complaint on September 20, 2010. On December 3, 2010, defendants moved to dismiss the complaint. The parties have completed briefing on this motion and the motion is now pending before the court.

We expect to prevail in the legal actions above; however, as litigation is inherently unpredictable, there can be no assurance in this regard. If the plaintiffs do prevail, the results may have a material effect on our financial position, future results of operations or cash flows, including, for example, our ability to offer certain types of goods or services in the future.

14

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

13. Finance Assets

Finance Receivables

Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type leases are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our customers for postage and related supplies. Loan receivables are generally due each month; however, customers may rollover outstanding balances. The components of finance receivables at March 31, 2011 and December 31, 2010 are shown in the tables below. Finance receivables of our Canadian operations were previously included in the International segment. In line with changes made in our segment presentation (see Note 14), Canadian finance receivables are now included with U.S. finance receivables in the North America segment. Prior year disclosures have been reclassified to conform to the current year presentation.

March 31, 2011 — North America International Total
Sales-type lease receivables
Gross finance receivables $ 1,878,235 $ 478,807 $ 2,357,042
Unguaranteed residual values 218,944 21,479 240,423
Unearned income (386,358 ) (110,500 ) (496,858 )
Allowance for credit losses (28,700 ) (13,661 ) (42,361 )
Net investment in sales-type lease
receivables 1,682,121 376,125 2,058,246
Loan receivables
Loan receivables 421,785 42,783 464,568
Allowance for credit losses (24,523 ) (2,336 ) (26,859 )
Net investment in loan receivables 397,262 40,447 437,709
Net investment in finance receivables $ 2,079,383 $ 416,572 $ 2,495,955
December 31, 2010
North America International Total
Sales-type lease receivables
Gross finance receivables $ 1,940,833 $ 474,895 $ 2,415,728
Unguaranteed residual values 235,392 20,333 255,725
Unearned income (415,891 ) (107,592 ) (523,483 )
Allowance for credit losses (27,792 ) (13,318 ) (41,110 )
Net investment in sales-type lease
receivables 1,732,542 374,318 2,106,860
Loan Receivables
Loan receivables 453,362 34,193 487,555
Allowance for credit losses (26,208 ) (2,112 ) (28,320 )
Net investment in loan receivables 427,154 32,081 459,235
Net investment in finance receivables $ 2,159,696 $ 406,399 $ 2,566,095

15

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

Activity in the allowance for credit losses for three months ended March 31, 2011 is as follows:

Allowance for Credit Losses
Sales-type Lease Receivables Loan Receivables
North America International North America International Total
Balance
January 1, 2011 $ 27,792 $ 13,318 $ 26,208 $ 2,112 $ 69,430
Amounts
charged to expense 4,263 2,052 2,098 546 8,959
Accounts
written off (3,355 ) (1,709 ) (3,783 ) (322 ) (9,169 )
Balance
March 31, 2011 $ 28,700 $ 13,661 $ 24,523 $ 2,336 $ 69,220

The aging of finance receivables at March 31, 2011 and December 31, 2010 is as follows:

Sales-type Lease Receivables — North America International Loan Receivables — North America International Total
March 31, 2011
< 31 days
past due $ 1,787,758 $ 449,665 $ 399,381 $ 37,010 $ 2,673,814
> 30 days
and < 61 days 35,298 10,185 12,120 3,877 61,480
> 60 days
and < 91 days 25,548 6,417 4,423 1,071 37,459
> 90 days
and < 121 days 6,759 4,032 2,519 350 13,660
> 120
days 22,872 8,508 3,342 475 35,197
TOTAL $ 1,878,235 $ 478,807 $ 421,785 $ 42,783 $ 2,821,610
Past due
amounts > 90 days
Still
accruing interest $ 6,759 $ 4,032 $ — $ — $ 10,791
Not accruing
interest 22,872 8,508 5,861 825 38,066
TOTAL $ 29,631 $ 12,540 $ 5,861 $ 825 $ 48,857
December 31, 2010
< 31 days
past due $ 1,831,655 $ 447,459 $ 430,042 $ 32,389 $ 2,741,545
> 30 days
and < 61 days 45,234 10,018 12,081 1,149 68,482
> 60 days
and < 91 days 29,380 4,743 4,711 325 39,159
> 90 days
and < 121 days 8,654 3,985 2,712 192 15,543
> 120
days 25,910 8,690 3,816 138 38,554
TOTAL $ 1,940,833 $ 474,895 $ 453,362 $ 34,193 $ 2,903,283
Past due
amounts > 90 days
Still
accruing interest $ 8,654 $ 3,985 $ — $ — $ 12,639
Not accruing
interest 25,910 8,690 6,528 330 41,458
TOTAL $ 34,564 $ 12,675 $ 6,528 $ 330 $ 54,097

16

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

Credit Quality

We use credit scores as one of many data elements in making the decision to grant credit at inception, setting credit lines at inception, managing credit lines through the life of the customer, and to assist in collections strategy.

We use a third party to score the majority of the North American portfolio on a quarterly basis using a commercial credit score. Accounts may not receive a score because of data issues related to SIC information, customer identification mismatches between the various data sources and other reasons. We do not currently score the portfolios outside of North America because the cost to do so is prohibitive, it is a fragmented process and there is no single credit score model that covers all countries. However, credit policies are similar to those in North America.

The table below shows the North American portfolio at March 31, 2011 and December 31, 2010 by relative risk class (low, medium and high) based on the relative scores of the accounts within each class. A fourth class is shown for accounts that are not scored. The degree of risk, as defined by the third party, refers to the relative risk that an account in the next 12 month period may become delinquent. Absence of a score is not indicative of the credit quality of the account.

- Low risk accounts are companies with very good credit risk
- Medium risk accounts are companies with average to good credit risk
- High risk accounts are companies with poor credit risk, are
delinquent or are at risk of becoming delinquent

Although the relative score of accounts within each class is used as a factor for determining the establishment of a customer credit limit, it is not indicative of our actual history of losses due to the business essential nature of our products and services.

The aging schedule included above, showing approximately 1.7% of the portfolio as greater than 90 days past due, and the roll-forward schedule of the allowance for credit losses, showing the actual losses for the three months ended March 31, 2011 are more representative of the potential loss performance of our portfolio than relative risk based on scores, as defined by the third party.

March 31, 2011 December 31, 2010
Sales-type
lease receivables
Risk Level
Low $ 1,098,776 $ 1,191,682
Medium 547,630 512,419
High 55,067 60,755
Not Scored 176,762 175,977
Total $ 1,878,235 $ 1,940,833
Loan
receivables
Risk Level
Low $ 37,781 $ 33,810
Medium 232,721 268,348
High 129,914 149,381
Not Scored 21,369 1,823
Total $ 421,785 $ 453,362

17

PITNEY BOWES INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited; table amounts in thousands of dollars, unless otherwise noted)

Leveraged Leases

Our investment in leveraged lease assets consists of the following:

| Rental
receivables | March 31, 2011 — $ 1,845,039 | $ | 1,802,107 | |
| --- | --- | --- | --- | --- |
| Unguaranteed
residual values | 14,499 | | 14,141 | |
| Principal
and interest on non-recourse loans | (1,405,765 | ) | (1,373,651 | ) |
| Unearned
income | (194,868 | ) | (191,591 | ) |
| Investment
in leveraged leases | 258,905 | | 251,006 | |
| Less:
deferred taxes related to leveraged leases | (197,554 | ) | (192,128 | ) |
| Net
investment in leveraged leases | $ 61,351 | $ | 58,878 | |

The components of income from leveraged leases for the three months ended March 31, 2011 and 2010 is as follows:

Three Months Ended March 31, — 2011 2010
Pre-tax
leveraged lease income $ 1,536 $ 1,375
Income tax
effect (82 ) (75 )
Income from
leveraged leases $ 1,454 $ 1,300

14. Segment Information

We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions and Enterprise Business Solutions. As a result of certain organizational changes that became effective January 1, 2011, we have reclassified certain 2010 amounts to conform to the current year presentation. The principal products and services of each of our reporting segments are as follows:

Small & Medium Business Solutions:

| North America
Mailing : Includes the U.S. and Canadian revenue and
related expenses from the sale, rental and financing of our mail finishing,
mail creation, shipping equipment and software; supplies; support and other
professional services; and payment solutions. |
| --- |
| International
Mailing : Includes the revenue and related expenses from
the sale, rental and financing of our mail finishing, mail creation, shipping
equipment and software; supplies; support and other professional services;
and payment solutions outside North America. |

Enterprise Business Solutions:

| Production
Mail : Includes the worldwide revenue and related
expenses from the sale, support and other professional services of our
high-speed, production mail systems, sorting and production print equipment. |
| --- |
| Software : Includes the worldwide revenue and related
expenses from the sale and support services of non-equipment-based mailing,
customer relationship and communication and location intelligence software. |
| Management
Services : Includes worldwide revenue and related expenses
from facilities management services; secure mail services;
reprographic, document management services; and litigation support and
eDiscovery services. |
| Mail Services : Includes
worldwide revenue and related expenses from presort mail services and
cross-border mail services. |
| Marketing Services : Includes
revenue and related expenses from direct marketing services for targeted
customers. |

18

Earnings before interest and taxes (EBIT), a non-GAAP measure, is determined by deducting from segment revenue the related costs and expenses attributable to the segment. EBIT is useful to management in demonstrating the operational profitability of the segments by excluding interest and taxes, which are generally managed across the entire company on a consolidated basis, general corporate expenses, restructuring charges and asset impairments. EBIT is also used for purposes of measuring the performance of our management team.

Revenue and EBIT by business segment for the three months ended March 31, 2011 and 2010 is as follows:

Three Months Ended March 31, — 2011 2010
Revenue:
North America Mailing $ 509,039 $ 534,663
International Mailing 170,533 172,023
Small & Medium Business Solutions 679,572 706,686
Production Mail 131,606 125,879
Software 95,985 81,007
Management Services 241,624 254,616
Mail Services 144,283 148,023
Marketing Services 29,999 32,022
Enterprise Business Solutions 643,497 641,547
Total
revenue $ 1,323,069 $ 1,348,233
Three Months Ended March 31,
2011 2010
EBIT:
North America Mailing $ 179,661 $ 186,274
International Mailing 23,193 20,442
Small & Medium Business Solutions 202,854 206,716
Production Mail 7,174 11,907
Software 5,512 3,784
Management Services 21,029 20,092
Mail Services 10,265 25,277
Marketing Services 4,160 4,522
Enterprise Business Solutions 48,140 65,582
Total EBIT 250,994 272,298
Unallocated
amounts:
Interest, net (1) (50,595 ) (48,834 )
Corporate expenses (40,201 ) (42,734 )
Restructuring charges and asset impairments (26,024 ) (20,722 )
Income from
continuing operations before income taxes $ 134,174 $ 160,008

(1) Interest, net includes financing interest expense, other interest expense and interest income.

19

15. Pensions and Other Benefit Programs

Defined Benefit Pension Plans

The components of net periodic benefit cost for defined benefit pension plans for the three months ended March 31, 2011 and 2010 are as follows:

United States
Three Months Ended March 31, Three Months Ended March 31,
2011 2010 2011 2010
Service cost $ 5,023 $ 5,717 $ 1,885 $ 1,775
Interest cost 21,939 22,796 7,057 6,929
Expected return on plan assets (29,818 ) (31,035 ) (7,945 ) (7,238 )
Amortization of transition credit — — (2 ) (2 )
Amortization of prior service cost (credit) 36 (632 ) 44 69
Recognized net actuarial loss 9,414 8,072 2,738 2,543
Settlement 392 — — —
Curtailment 1,702 2,881 — —
Net periodic benefit cost (1) $ 8,688 $ 7,799 $ 3,777 $ 4,076

(1) Includes $2 million charged to restructuring reserves in 2011 for the U.S. plan. See Note 11 for further information.

As we previously disclosed in our 2010 Annual Report, we expect to contribute up to $130 million and $15 million to our U.S. and foreign pension plans, respectively, during 2011. As of March 31, 2011, $2 million and $6 million have been contributed to the U.S. and foreign pension plans, respectively. We will reassess our funding alternatives as the year progresses.

Nonpension Postretirement Benefit Plans

The components of net periodic benefit cost for nonpension postretirement benefit plans for the three months ended March 31, 2011 and 2010 are as follows:

Three Months Ended March 31, — 2011 2010
Service cost $ 871 $ 930
Interest
cost 3,471 3,398
Amortization
of prior service credit (565 ) (628 )
Amortization
of net loss 1,994 1,663
Special
termination benefits 67 —
Curtailment 850 —
Net periodic
benefit cost (1) $ 6,688 $ 5,363

(1) Includes $1 million charged to restructuring reserves in 2011 for the U.S. plan. See Note 11 for further information.

For the three months ended March 31, 2011 and 2010, we made $6 million and $7 million of contributions, respectively, representing benefit payments.

20

16. Earnings per Share

The calculation of basic and diluted earnings per share for the three months ended March 31, 2011 and 2010 is presented below.

Three Months Ended March 31, — 2011 2010
Numerator:
Amounts
attributable to common stockholders:
Income from
continuing operations, net of tax $ 88,186 $ 82,169
Loss from
discontinued operations (1,882 ) (3,130 )
Net income
(numerator for diluted EPS) 86,304 79,039
Less:
Preference stock dividend (15 ) (17 )
Income
attributable to common stockholders (numerator for basic EPS) $ 86,289 $ 79,022
Denominator (in thousands):
Weighted-average
shares used in basic EPS 203,690 207,333
Effect of
dilutive shares:
Preferred stock 2 2
Preference stock 455 525
Stock options and stock purchase plans 48 22
Other stock plans — 22
Weighted-average
shares used in diluted EPS 204,195 207,904
Basic earnings per share:
Income from
continuing operations $ 0.43 $ 0.40
Loss from
discontinued operations (0.01 ) (0.02 )
Net income $ 0.42 $ 0.38
Diluted earnings per share:
Income from
continuing operations $ 0.43 $ 0.40
Loss from
discontinued operations (0.01 ) (0.02 )
Net income $ 0.42 $ 0.38
Anti-dilutive shares (in thousands):
Anti-dilutive
shares not used in calculating diluted weighted-average shares 14,337 16,128

On February 14, 2011, we granted approximately 1.3 million stock options and 0.6 million restricted stock units to employees.

21

It em 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our Condensed Consolidated Financial Statements contained in this report and our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2010 (2010 Annual Report). All table amounts are presented in millions of dollars, unless otherwise stated.

Forward-Looking Statements

This Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) contains statements that are forward-looking. We want to caution readers that any forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 in this Form 10-Q may change based on various factors. These forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties and actual results could differ materially. Words such as “estimate”, “target”, “project”, “plan”, “believe”, “expect”, “anticipate”, “intend”, and similar expressions may identify such forward-looking statements. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Factors which could cause future financial performance to differ materially from the expectations as expressed in any forward-looking statement made by or on our behalf include, without limitation:

| • | negative
developments in economic conditions, including adverse impacts on customer
demand |
| --- | --- |
| • | changes in
postal or banking regulations |
| • | timely
development and acceptance of new products |
| • | declining
physical mail volumes |
| • | success in
gaining product approval in new markets where regulatory approval is required |
| • | successful
entry into new markets |
| • | mailers’
utilization of alternative means of communication or competitors’ products |
| • | our success
at managing customer credit risk |
| • | our success
at managing costs associated with our strategy of outsourcing functions and
operations not central to our business |
| • | changes in
interest rates |
| • | foreign
currency fluctuations |
| • | cost, timing
and execution of our transformation plans including any potential asset
impairments |
| • | regulatory
approvals and satisfaction of other conditions to consummate and integrate
any acquisitions |
| • | interrupted
use of key information systems |
| • | changes in
international or national political conditions, including any terrorist
attacks |
| • | intellectual
property infringement claims |
| • | impact on
mail volume resulting from current concerns over the use of the mail for
transmitting harmful biological agents |
| • | third-party
suppliers’ ability to provide product components, assemblies or inventories |
| • | negative
income tax adjustments or other regulatory levies for prior audit years and
changes in tax laws or regulations |
| • | changes in
pension, health care and retiree medical costs |
| • | changes in
privacy laws |
| • | acts of
nature, fire, explosions and other disasters beyond our control |

Overview

For the first quarter 2011, revenue decreased 2% to $1,323 million compared to the prior year. During the quarter, equipment sales and software revenue increased 1% and 19%, respectively, compared to the prior year; however, these increases were offset by declines in rental revenue (8%), financing revenue (5%), supplies revenue (3%) and business services revenue (4%). Foreign currency translation and acquisitions each had a 1% favorable impact on revenue.

In February 2011, our largest mail presort facility located in Dallas, Texas was destroyed by a fire. As a result, we were unable to process customer mail and estimate that both revenue and EBIT for the quarter were negatively impacted by approximately $7 million. We expect that the lost revenue contribution and costs related to outfitting a new facility will be covered by insurance proceeds. The new facility is expected to be operational in the second quarter. We received a $15 million advance on insurance proceeds early in the second quarter 2011.

The recent earthquake and related tsunami disasters in Japan had minimal impact on our first quarter results. Our business in Japan represents approximately one percent of our total revenue. Our product supply operations during the quarter were also not impacted by the events in Japan and based on current conditions, are not expected to be impacted through the first half of the year. We are

22

actively working with our supply chain partners and have a number of strategies in place to mitigate potential disruptions in the second half of the year.

Net income from continuing operations attributable to common stockholders was $88 million, or $0.43 per diluted share in the quarter compared to $82 million or $0.40 per diluted share in the prior year.

We generated $297 million in cash from operations, which was used primarily to pay $75 million of dividends to our common stockholders, fund capital investments of $35 and reduce debt by $8 million.

Outlook

The worldwide economy and business environment continues to be uncertain, especially among small businesses. This uncertain economic environment has impacted our financial results and in particular our recurring revenue streams, including our high-margin financing, rental and supplies revenue streams. Recovery of these recurring revenue streams will lag a recovery in equipment sales. While we have been successful in reducing our cost structure across the entire business and shifting to a more variable cost structure, these actions have not been sufficient to offset the impact of lower revenues. We remain focused on streamlining our business operations and creating more flexibility in our cost structure.

Our growth strategies focus on leveraging our expertise in physical communications with our expanding capabilities in digital and hybrid communications. We see long-term opportunities in delivering products, software, services and solutions that help customers grow their business by more effectively managing their physical and digital communications with their customers.

We continue to expect our mix of revenue to change, with a greater percentage of revenue coming from enterprise related products and solutions. We expect that our future results will continue to be impacted by changes in global economic conditions and their impact on mail intensive industries. It is not expected that total mail volumes will rebound to prior peak levels in an economic recovery, and future mail volume trends will continue to be a factor for our businesses.

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RESULTS OF OPERATIONS

First Quarter 2011 compared to First Quarter 2010

Business segment results

We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions (SMB Solutions) and Enterprise Business Solutions (EB Solutions). The following table shows revenue and EBIT by business segment for the three months ended March 31, 2011 and 2010. EBIT, a non-GAAP measure, is determined by deducting from segment revenue the related costs and expenses attributable to the segment. EBIT is useful to management in demonstrating the operational profitability of the segments by excluding interest and taxes, which are generally managed across the entire company on a consolidated basis, general corporate expenses, restructuring charges and asset impairments. EBIT is also used for purposes of measuring the performance of our management team. Refer to Note 14 to the Condensed Consolidated Financial Statements for a reconciliation of segment amounts to income from continuing operations before income taxes.

Revenue EBIT
Three Months Ended March 31, Three Months Ended March 31,
2011 2010 % change 2011 2010 % change
North America Mailing $ 509 $ 535 (5 )% $ 180 $ 186 (4 )%
International Mailing 171 172 (1 )% 23 20 13 %
SMB Solutions 680 707 (4 )% 203 206 (2 )%
Production Mail 132 126 5 % 7 12 (40 )%
Software 96 81 18 % 6 4 46 %
Management Services 241 254 (5 )% 21 20 5 %
Mail Services 144 148 (3 )% 10 25 (59 )%
Marketing Services 30 32 (6 )% 4 5 (8 )%
EB Solutions 643 641 — % 48 66 (27 )%
Total $ 1,323 $ 1,348 (2 )% $ 251 $ 272 (8 )%

Small & Medium Business Solutions

During the quarter, Small & Medium Business Solutions revenue decreased 4% to $680 million and EBIT decreased 2% to $203 million, compared to prior year. Within Small & Medium Business Solutions during the quarter:

North America Mailing revenue decreased 5% to $509 million compared to the prior year. The revenue decrease was driven primarily by lower financing, rental, supplies and service revenues. The decrease in financing revenue is due to a decline in our leasing portfolio from reduced equipment sales in prior periods. Rental, supplies and service revenues were lower than prior year due to fewer placements of new meters. Equipment sales also declined slightly due to a realignment during the quarter of certain select customers to alternate sales channels that will best serve their needs as we offer more online products and services. Equipment sales were also negatively impacted by lease extensions and reduced volumes of mail processed. Foreign currency translation had a less than 1% favorable impact on revenue. EBIT decreased 4% to $180 million, compared to prior year, primarily due to the declines in revenue.

International Mailing revenue decreased 1% to $171 million compared to prior year, and included a 2% favorable impact from foreign currency translation. The decline in revenue was primarily due to lower rental revenue in France driven by fewer new meter placements in prior periods and a decline in supplies revenue in the United Kingdom due to lower ink sales caused by reduced mail volumes. EBIT increased 13% to $23 million compared to the prior year, primarily due to the favorable impact of foreign currency translation of 3% and a favorable adjustment to a legal reserve associated with our Latin America operations, partly offset by the lower revenue.

Enterprise Business Solutions

During the quarter, Enterprise Business Solutions revenue was flat at $643 million and EBIT decreased 27% to $48 million, compared to prior year. Within Enterprise Business Solutions during the quarter:

Production Mail revenue increased 5% over the prior year to $132 million due to sales of inserting equipment in the United States and production print equipment, which was introduced in the second half of 2010. Demand for inserting equipment outside of North

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America continues to be adversely impacted by economic uncertainty. Foreign currency translation had a 1% favorable impact on revenue. Production Mail EBIT decreased 40% to $7 million compared to the prior year primarily due to investments of $4 million in the development of Volly TM , our secure digital mail delivery service, as well as a change in the product sales mix and investments associated with production print equipment.

Software revenue increased 18% over the prior year to $96 million. The increase was due to higher licensing revenue in the United States and Asia Pacific regions. Additionally, acquisitions accounted for 8% of the increase and foreign currency translation accounted for 3% of the increase. We continue to expand our multi-year software license offerings and recurring revenue streams from term licenses. Software EBIT increased 46% to $6 million primarily due to the higher revenue.

Management Services revenue decreased 5% to $241 million compared to the prior year. Revenue was adversely impacted by lower business activity in prior periods. Management Services EBIT increased 5% to $21 million, primarily due to our ongoing productivity initiatives.

Mail Services revenue decreased 3% to $144 million and EBIT decreased 59% to $10 million compared to the prior year. The fire that disrupted operations at our Dallas mail presort facility adversely impacted revenue and EBIT by 5% and 29%, respectively. Mail Services revenue and EBIT were also adversely impacted by lower shipping volumes coupled with higher shipping rates charged by international carriers in our International Mail Services business. The decreases in revenue were partially offset by acquisitions completed after the first quarter 2010, which increased revenue by 6%.

Marketing Services revenue decreased 6% to $30 million compared to the prior year period primarily due to lower household moves compared to the prior year and a transition to a recently introduced online service for movers. EBIT decreased 8% to $4 million primarily due to the decrease in revenue and investments made in our new online service.

Revenues and Cost of revenues by source

The following tables show revenues and costs of revenues by source for the three months ended March 31, 2011 and 2010:

Revenues by source

Three Months Ended March 31, — 2011 2010 % change
Equipment sales $ 242 $ 239 1 %
Supplies 83 85 (3 )%
Software 99 84 19 %
Rentals 143 155 (8 )%
Financing 154 163 (5 )%
Support services 179 180 (1 )%
Business services 423 442 (4 )%
Total revenue $ 1,323 $ 1,348 (2 )%

Costs and expenses

Three Months Ended March 31,
Percentage of Revenue
2011 2010 2011 2010
Cost of equipment sales $ 115 $ 106 47.5 % 44.2 %
Cost of supplies 26 25 31.6 % 29.7 %
Cost of software 25 21 25.3 % 25.3 %
Cost of rentals 33 37 22.8 % 23.8 %
Financing interest expense 23 22 15.1 % 13.5 %
Cost of support services 115 115 64.5 % 63.7 %
Cost of business services 334 330 78.8 % 74.8 %
Total cost of revenues $ 671 $ 656 50.7 % 48.7 %

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Equipment sales Equipment sales revenue increased 1% to $242 million compared to the prior year. Foreign currency translation had a positive impact of 2%. Equipment sales were up 6% in Production Mail primarily driven by new placement of production print equipment offset by lower equipment sales of 3% in North America Mailing and 2% in International Mailing.

Cost of equipment sales as a percentage of revenue increased to 47.5% compared to 44.2% in the prior year primarily due to the higher mix of lower margin product sales in our North America Mailing and Production Mail businesses.

Supplies Supplies revenue decreased 3% to $83 million compared to the prior year. Foreign currency translation had a 1% favorable impact. The overall decline was due to lower supplies usage resulting from lower mail volumes and fewer installed meters worldwide.

Cost of supplies as a percentage of revenue was 31.6% compared with 29.7% in the prior year primarily due to the increasing mix of lower margin supplies sales.

Software Software revenue increased 19% to $99 million compared to the prior year. The increase was due to higher licensing revenue in the United States and Asia Pacific regions. Additionally, acquisitions accounted for 8% of the increase and foreign currency translation accounted for an additional 3% increase.

Cost of software as a percentage of revenue was unchanged at 25.3% compared with the prior year.

Rentals Rentals revenue decreased 8% to $143 million compared to prior year as customers in the United States continue to downsize to smaller, fully featured machines and fewer installed meters. The weak economic conditions have also impacted our International rental markets, specifically in France. Foreign currency translation had a favorable impact of less than 1%.

Cost of rentals as a percentage of revenue improved to 22.8% compared with 23.8% in the prior year primarily due to lower depreciation associated with higher levels of lease extensions.

Financing Financing revenue decreased 5% to $154 million compared to the prior year. Lower equipment sales in prior periods have resulted in a decline in our worldwide lease portfolio. Foreign currency translation had a favorable impact of 1%.

Financing interest expense as a percentage of revenue increased to 15.1% compared to 13.5% in the prior year. The increase is principally due to a higher overall effective interest rate. In computing our financing interest expense, which represents our cost of borrowing associated with the generation of financing revenues, we assumed a 10:1 leveraging ratio of debt to equity and applied our overall effective interest rate to the average outstanding finance receivables.

Support Services Support services revenue decreased 1% to $179 million compared to the prior year. Foreign currency translation had a 1% favorable impact. The lower revenue is due to lower new mailing equipment placements in the United States.

Cost of support services as a percentage of revenue increased to 64.5% compared with 63.7% in the prior year primarily due to a more complex installation process associated with the Connect+ TM product.

Business Services Business services revenue decreased 4% to $423 million compared to the prior year. Foreign currency translation had a less than 1% favorable impact. The lower revenue is primarily driven by reduced volumes at Management Services from the loss of several large postal contracts during 2010 and the lost revenue from the fire in our mail presort facility in Dallas.

Cost of business services as a percentage of revenue increased to 78.8% compared with 74.8% in the prior year primarily due to the lower revenues and higher shipping costs in our International Mail Services businesses.

Selling, general and administrative (SG&A)

SG&A expenses decreased $13 million, or 3% primarily due to our cost reduction initiatives. Acquisitions completed after the first quarter 2010 increased SG&A by $4 million and foreign currency translation had a $3 million unfavorable impact. As a percentage of revenue, SG&A was 32.5% compared with 32.9% in the prior year.

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Research and development

Research and development expenses decreased $6 million, or 15% from the prior year due to cost reduction initiatives and the completion of development work for Connect+ TM , which was launched in 2010.

Restructuring charges and asset impairments

See Note 11 to the unaudited Condensed Consolidated Financial Statements.

Income taxes

See Note 7 to the unaudited Condensed Consolidated Financial Statements.

Discontinued operations

See Note 3 to the unaudited Condensed Consolidated Financial Statements.

Preferred stock dividends of subsidiaries attributable to noncontrolling interests

See Note 8 to the unaudited Condensed Consolidated Financial Statements.

LIQUIDITY AND CAPITAL RESOURCES

We believe that cash flow from operations, existing cash and liquid investments, as well as borrowing capacity under our commercial paper program, the existing credit facility and debt capital markets should be sufficient to finance our capital requirements and to cover our customer deposits. Our potential uses of cash include, but are not limited to, growth and expansion opportunities; internal investments; customer financing; severance and benefits payments under our restructuring programs; income tax, interest and dividend payments; pension and other benefit plan funding; acquisitions; and share repurchases.

We continuously review our liquidity profile. We monitor for material changes in the creditworthiness of those banks acting as derivative counterparties, depository banks or credit providers to us through credit ratings and the credit default swap market. We have determined that there has not been a material variation in the underlying sources of cash flows currently used to finance the operations of the company. To date, we have had consistent access to the commercial paper market.

Cash Flow Summary

The change in cash and cash equivalents is as follows:

Three Months Ended March 31, — 2011 2010
Net cash provided by operating activities $ 297 $ 302
Net cash used in investing activities (53 ) (41 )
Net cash used in financing activities (80 ) (195 )
Effect of exchange rate changes on cash and cash equivalents 4 (2 )
Increase in cash and cash equivalents $ 168 $ 64

2011 Cash Flows Net cash provided by operating activities consists primarily of net income, non-cash items and changes in operating assets and liabilities. Cash provided by operating activities for the three months ended March 31, 2011 included decreases in finance receivable and accounts receivable balances of $90 million and $52 million, respectively. Due to declining equipment sales, finance receivables have declined as cash collections exceed the financing of new business. Similarly, accounts receivables have declined primarily due to cash collections in excess of new billings. In addition, the timing of tax payments and tax refunds received contributed $67 million. Partially offsetting these positive impacts was $30 million in restructuring payments and a reduction in accounts payable and accrued liabilities of $79 million primarily due to the timing of payments.

Net cash used in investing activities consisted of capital expenditures of $35 million and the net purchase of investment securities of $11 million.

Net cash used in financing activities consisted primarily of dividends paid to common stockholders of $75 million and net payments on commercial paper borrowings of $8 million.

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2010 Cash Flows Cash provided by operating activities for the three months ended March 31, 2010 included $74 million and $60 million from decreases in finance receivable and accounts receivable balances, respectively. The decrease in finance receivables is due to the decline in the finance receivables portfolio as a result of reduced equipment sales from prior periods. The decrease in accounts receivable is primarily due to lower billings and strong collections. In addition, the timing of tax payments favorably contributed $57 million. Partially offsetting these positive impacts was a reduction in accounts payable and accrued liabilities of $61 million, primarily due to the timing of payments such as year-end incentive compensation and commissions as well as $28 million in restructuring payments.

Net cash used in investing activities consisted principally of capital expenditures of $28 million.

Net cash used in financing activities included a decrease of $122 million due to the repayment of commercial paper and dividends paid to common stockholders of $76 million.

Capital Expenditures

Capital expenditures for the three months ended March 31, 2011 and 2010 included additions to property, plant and equipment of $21 million and $12 million; respectively, and additions to rental equipment and related inventories of $14 million and $16 million, respectively. We have no material commitments for capital expenditures at March 31, 2011.

Financings and Capitalization

We are a Well-Known Seasoned Issuer with the SEC, which allows us to issue debt securities, preferred stock, preference stock, common stock, purchase contracts, depositary shares, warrants and units in an expedited fashion. We have a commercial paper program that is a significant source of liquidity for us and a committed line of credit of $1.25 billion which supports our commercial paper issuance. The line of credit expires in 2013. We have not experienced any problems to date in accessing the commercial paper market. As of March 31, 2011, the line of credit had not been drawn upon.

At March 31, 2011, we had $42 million of outstanding commercial paper with a weighted average interest rate of 0.25%. During the three months ended March 31, 2011, borrowings under our commercial paper program averaged $141 million at a weighted average interest rate of 0.26% and the maximum amount of commercial paper issued at any point in time was $249 million.

At December 31, 2010, we had $50 million of outstanding commercial paper with a weighted average interest rate of 0.32%. During 2010, borrowings under our commercial paper program averaged $347 million at a weighted average interest rate of 0.23%. The maximum amount of commercial paper issued at any point in time during 2010 was $552 million.

There have been no significant changes to long-term debt since December 31, 2010. In April 2011, we entered into two interest rate swap agreements with an aggregate notional value of $450 million to effectively convert the fixed rate interest payments on our $450 million 4.875% notes due in 2014 into variable rates. Under the terms of these agreements, we will pay a weighted-average variable rate based on three month LIBOR plus 305 basis points and receive fixed rate payments of 4.875%.

We believe our financing needs in the short and long-term can be met from cash generated internally, the issuance of commercial paper, debt issuance under our effective shelf registration statement and borrowing capacity under our existing credit agreements.

Recent Accounting Pronouncements

See Note 2 to the unaudited Condensed Consolidated Financial Statements.

Regulatory Matters

There have been no significant changes to the regulatory matters disclosed in our 2010 Annual Report.

28

I tem 3: Quantitative and Qualitative Disclosures about Market Risk

There were no material changes to the disclosures made in the 2010 Annual Report regarding this matter.

It em 4: Controls and Procedures

Disclosure controls and procedures are designed to reasonably assure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures are also designed to reasonably assure that such information is accumulated and communicated to our management, including our Chief Executive Officer (CEO) and Chief Financial Officer (CFO), as appropriate to allow timely decisions regarding required disclosure.

Under the direction of our CEO and CFO, we evaluated our disclosure controls and procedures (as defined in Rule 13a-15(e) or Rule 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)) and internal control over financial reporting. Our CEO and CFO concluded that such disclosure controls and procedures were effective as of March 31, 2011, based on the evaluation of these controls and procedures required by paragraph (b) of Rule 13a-15 or Rule 15d-15 under the Exchange Act. In addition, no changes in internal control over financial reporting occurred during the three months ended March 31, 2011, that have materially affected, or are reasonably likely to materially affect, such internal control over financial reporting. It should be noted that any system of controls is based in part upon certain assumptions designed to obtain reasonable (and not absolute) assurance as to its effectiveness, and there can be no assurance that any design will succeed in achieving its stated goals. Notwithstanding this caution, the disclosure controls and procedures are designed to provide reasonable assurance of achieving their stated objectives, and the CEO and CFO have concluded that the disclosure controls and procedures are effective at that reasonable assurance level.

29

P ART II. OTHER INFORMATION

I tem 1: Legal Proceedings

See Note 12 to the unaudited Condensed Consolidated Financial Statements.

I tem 1A: Risk Factors

There were no material changes to the risk factors identified in the 2010 Annual Report.

I tem 2: Unregistered Sales of Equity Securities and Use of Proceeds

Repurchases of Equity Securities

We periodically repurchase shares of our common stock to manage the dilution created by shares issued under employee stock plans and for other purposes in the open market. In February 2011, our Board of Directors approved an increase of $100 million in our share repurchase authorization to $150 million. We have not repurchased or acquired any shares of our common stock during the first quarter 2011. At March 31, 2011, we have $150 million authorization for future repurchases of our common stock.

I tem 6: Exhibits

See Index of Exhibits.

30

S ignatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: May 5, 2011
/s/ Michael Monahan
Michael Monahan
Executive Vice President and
Chief Financial Officer
(Principal Financial Officer)
/s/ Steven J. Green
Steven J. Green
Vice President – Finance and
Chief Accounting Officer
(Principal Accounting Officer)

31

Exhibit Index

| Exhibit Number | Description | Status or
incorporation by reference |
| --- | --- | --- |
| (12) | Computation of ratio of
earnings to fixed charges | Page
33 |
| (31.1) | Certification of Chief
Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the
Securities Exchange Act of 1934, as amended | Page
34 |
| (31.2) | Certification of Chief
Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the
Securities Exchange Act of 1934, as amended | Page
35 |
| (32.1) | Certification of Chief
Executive Officer Pursuant to 18 U.S.C. Section 1350 | Page
36 |
| (32.2) | Certification of Chief
Financial Officer Pursuant to 18 U.S.C. Section 1350 | Page
37 |
| 101.INS | XBRL Report Instance
Document | |
| 101.SCH | XBRL Taxonomy Extension
Schema Document | |
| 101.CAL | XBRL Taxonomy Calculation
Linkbase Document | |
| 101.DEF | XBRL Taxonomy Definition
Linkbase Document | |
| 101.LAB | XBRL Taxonomy Label
Linkbase Document | |
| 101.PRE | XBRL Taxonomy Presentation
Linkbase Document | |

32