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Pearson PLC — Regulatory Filings 2018
Apr 4, 2018
5260_ffr_2018-04-04_54bfcfc0-d352-47d2-99ee-e828587e40a4.zip
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6-K 1 a8201j.htm ANNUAL REPORT AND AGM PUBLICATION Document created using Blueprint(R) - powered by Issuer Direct - www.issuerdirect.com Copyright 2018 Issuer Direct Corporation Blueprint
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13a-16 OR 15d-16 UNDER
THE SECURITIES EXCHANGE ACT OF 1934
For the month of April 2018
PEARSON plc
(Exact name of registrant as specified in its charter)
N/A
(Translation of registrant's name into English)
80 Strand
London, England WC2R 0RL
44-20-7010-2000
(Address of principal executive office)
Indicate by check mark whether the Registrant files or will file annual reports
under cover of Form 20-F or Form 40-F:
Form 20-F X Form 40-F
Indicate by check mark whether the Registrant by furnishing the information
contained in this Form is also thereby furnishing the information to the
Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934
Yes No X
PEARSON PLC
(the "Company")
In accordance with Listing Rule 9.6.1, Pearson plc has today submitted to the National Storage Mechanism copies of each of the following documents:
● Annual Report and Accounts for the year ended 31 December 2017
● The Notice of Annual General Meeting ("AGM") to be held on 4 May 2018
The document is available on Pearson's website at https://www.pearson.com/ar2017.html
The document will shortly be available for inspection on the National Storage Mechanism website: http://www.morningstar.co.uk/uk/nsm
line
IMPORTANT: EXPLANATORY NOTE AND WARNING
The primary purpose of this announcement is to inform the market about the publication of Pearson plc's Annual Report and Accounts for the year ended 31 December 2017 (the "2017 Annual Report and Accounts").
The information below, which is extracted from the 2017 Annual Report and Accounts, is included solely for the purpose of complying with DTR 6.3.5 and the requirements it imposes on issuers as to how to make public annual financial reports. It should be read in conjunction with Pearson plc's Preliminary Announcement issued on 23 February 2018, which is available on the Company's website at:
https://www.pearson.com/corporate/news/media/news-announcements/2018/02/pearson-2017-results.html
Together these constitute the material required by DTR 6.3.5 to be communicated to the media in unedited full text through a Regulatory Information Service. This material is not a substitute for reading the full 2017 Annual Report and Accounts. Page numbers and cross-references in the extracted information below refer to page numbers and cross-references in the 2017 Annual Report and Accounts.
RESPONSIBILITY STATEMENT
"Each of the directors, whose names and functions are listed on p64-65 confirms that, to the best of their knowledge:
● The Group financial statements, which have been prepared in accordance with IFRSs as adopted by the European Union, give a true and fair view of the assets, liabilities, financial position and profit of the Group
● The strategic report contained in the annual report includes a fair review of the development and performance of the business and the position of the Group and company, together with a description of the principal risks and uncertainties that it faces.
This responsibility statement has been approved by the board on 14 March 2018 and signed on its behalf by:
Coram Williams
Chief financial officer"
RELATED PARTY TRANSACTIONS
"Joint ventures and associates
Amounts advanced to joint ventures and associates during the year and at the balance sheet date are set out in note 12.
Key management personnel
Key management personnel are deemed to be the members of the Pearson Executive (see page 11). It is this committee which had responsibility for planning, directing and controlling the activities of the Group in 2017. Key management personnel compensation is disclosed below:
| All figures in £millions | 2017 | 2016 |
|---|---|---|
| Short-term employee benefits | 12 | 6 |
| Retirement benefits | 1 | 1 |
| Share-based payment costs | 2 | 1 |
| Total | 15 | 8 |
There were no other material related party transactions. No guarantees have been provided to related parties."
PRINCIPAL RISKS AND UNCERTAINTIES
"The board of directors confirms that is has undertaken a robust assessment throughout 2017 of the principal risks facing the company, in accordance with provision C.2.1 of the 2016 UK Corporate Governance Code.
Our principal risks (as of 31 December 2017)
Listed in the table below (and shown on the adjacent risk map) are the most significant risks that may affect Pearson's future. A longer list of company-wide risks, plus emerging risks, was monitored and reviewed throughout the year. The most material of these are identified as principal risks. Principal risks are those which have a higher probability and significant impact on strategy, reputation or operations, or a financial impact greater than £50m.
The full impact of the UK's pending departure from the EU (Brexit) is still unclear, but we remain vigilant to potentially material risks for Pearson. Work continued throughout 2017 (led by a Steering Committee chaired by the CFO) to identify and mitigate any potential impact on
(a) our principal risks below, such as treasury, tax or data privacy, or (b) other areas such as UK-EU supply chain and workforce mobility, including in the event of a 'no deal' exit scenario. We continue to believe that Brexit, in whatever form it takes, will not have a material adverse impact on Pearson as a whole.
The following principal risks also relate to the material issues considered in the 2017 sustainability report: products and services, testing failure, political and regulatory risk, data privacy, information security, customer digital experience, and safety and corporate security. You can read more in the Sustainability section on p24-33.
| STRATEGY AND CHANGE | |
|---|---|
| Business transformation and change: The pace and scope of our business transformation initiatives increase our execution risk | |
| that benefits may not be fully realised, costs may increase, or that our | |
| business as usual activities may be impacted and do not | |
| perform in line with expectations. Incorporates 'Data quality and integrity' risk: Unavailability | |
| of timely complete and accurate data limits informed decision- making and increases risk of non-compliance with legal, regulatory and reporting requirements. (Increase in impact and probability) | Existing controls ➢ Transformation programme |
| office ➢ Global learning platform (GLP) and | |
| the enabling programme (TEP) are standing Audit Committee agenda items. See 'Governance' p76-77 ➢ Regular updates with Pearson | |
| Executive ➢ Executive owned Steering | |
| Committees in place ➢ Independent assurance on key | |
| programmes Outcome of 2017 activities: In 2017, we continued to invest in the digital transformation and simplification of the company. The volume and | |
| accelerated pace of change combined with execution | |
| interdependencies as we go into 2018 are keeping this our highest | |
| rated (and slightly increased) risk. We also have capabilities we | |
| need to continue to develop internally to deliver transformation | |
| and change (See Talent risk on p52). The £300m 2017-2019 cost efficiency programme remains on track | |
| to achieve its targets. Following the planning phase culminating in | |
| the August 2017 announcement, the programme transitioned to | |
| implementation. HR Fusion, part of TEP, successfully went live in the US in June | |
| 2017. Significant progress was also made regarding data governance | |
| as our quality focus and scope expanded in 2017 to global data. We | |
| now have a much more top-down view of product data, moving on to | |
| sales, marketing, rights and royalties and fulfilment. We also | |
| started putting in place customer data governance. 2018 outlook and plans : | |
| Business transformation and change initiatives will continue to | |
| support our strategic goals to accelerate our digital transition in | |
| higher education, to manage the print decline, and to reshape our | |
| portfolio, as outlined by our Chief Executive on p8-10 and covered in more detail under our strategy in action on p41-21. In 2018, we will continue with the development of the GLP, a | |
| single, cloud-based platform to support learners and our digital | |
| transformation, as well as the next phase of TEP to further | |
| progress the simplification of our business. Both programmes will | |
| continue to be closely monitored by the Audit Committee at each | |
| meeting (you can read more about their oversight of key programmes in the report from the | |
| Chair of the Audit Committee on p76-77). Successful execution of all our change programmes in 2018 will | |
| depend on having the right change management skills (see also | |
| Talent risk on p52). The focus on data quality in 2018 will be supporting the TEP North | |
| America implementation. In addition, the new EU data privacy law, | |
| the General Data Protection Regulation (GDPR) which will apply from | |
| May 2018 and spans all our underlying systems, is a | |
| priority. | |
| Products and services: Failure to accelerate our shift to digital by developing and delivering (to time and quality) market leading global products and | |
| services that will have the biggest impact on learners and drive | |
| growth; ensuring Pearson offers products to market at the right | |
| price and with a deal structure that remains competitive as well as supports our strategy. (Decrease in probability) | Existing controls ➢ Global product lifecycle |
| process ➢ Portfolio | |
| management ➢ Audit Committee oversight of | |
| GLP Outcome of 2017 activities: Successfully managing this risk underpins two of our key strategic | |
| priorities - growing our market share through digital | |
| transformation plus investing in structural growth opportunities | |
| (see p14-17). The likelihood of this risk occurring reduced in 2017 due to the | |
| progress we've made towards implementing portfolio management | |
| practices and strategic investment recommendations, as well as on | |
| pricing strategy and governance in US higher education | |
| courseware. In 2017, we progressed our understanding of the competitive and | |
| structural threats, especially to our courseware business in terms | |
| of general and student buying behaviour and have taken steps to | |
| mitigate these. For example, we are making good progress in | |
| shifting the business from ownership to 'pay for use', we reduced the price of a number of eBook rentals | |
| and also launched a print rental programme to give greater | |
| convenience and value to students. 2018 outlook and plans: Turning this risk into an opportunity -successfully accelerating | |
| our shift to digital as well as investing in and delivering the | |
| right products and services - is as key to successful business | |
| performance in 2018 as it was in 2017. A new Chief Strategy Officer | |
| joined at the start of 2018 see p63. We will continue to improve the US higher education courseware | |
| integrated business strategy, product lifecycle and governance, as | |
| well as pricing strategy. In addition to the development of GLP, we | |
| are investing in other innovations, such as Artificial | |
| Intelligence, to ensure our products stay relevant and to become | |
| more agile in our delivery. We are also prioritising investment in our fastest growing businesses | |
| across Pearson. See p16-17 in Strategy in action. Market research and analysis activity across Pearson was | |
| centralised into one Global Insights team in January 2018. Their | |
| remit is to develop customer insights to inform portfolio, product, | |
| channel and business strategy. | |
| Talent: Failure to attract, retain and develop staff, including adapting to new skill sets required to run | |
| the business. (Decrease in probability) | Existing controls ➢ Consistent performance, talent and |
| succession management processes ➢ Employee policies including the | |
| Code of Conduct (see p27 in Sustainability) ➢ Employee engagement forums and | |
| action plans ➢ Turnover data monitored on a | |
| monthly basis ➢ Exit interviews conducted and | |
| monitored globally to identify any trends and concerns ➢ Learning programmes now offered on | |
| a single platform for all staff (Pearson U) ➢ Revamped external careers website | |
| and talent acquisition approach to improve attraction of digital skills ➢ Wide range of employee | |
| benefits Outcome of 2017 activities: The likelihood of this risk occurring has reduced due to the | |
| mitigation activities successfully implemented in 2017. However, | |
| talent remains an ongoing priority for the company, with a focus on | |
| building the talent needed to deliver the business strategy for | |
| 2020 especially in key areas such as digital and change management | |
| skills. Work was undertaken to ensure we have clarity on the key | |
| capabilities required to achieve our 2020 goals, using this to | |
| support learning and development, assessment, development and | |
| talent attraction. Throughout 2017, there was a strong focus on leadership | |
| communication of the Pearson strategy, as well as increased | |
| visibility of the Pearson Executive and leadership | |
| teams. Employee engagement action plans communicated across Pearson and | |
| the Executive are reporting progress to the Board on a quarterly | |
| basis. Highlights from these plans are listed on p27 in the | |
| Sustainability section. An organisational health survey was conducted, and results and | |
| action plan shared in Q4. Our platform for learning and development was upgraded in 2017, | |
| increasing accessibility to learning and development solutions and | |
| greater flexibility in goal-setting. Academies were also launched | |
| for leadership teams as well as Technology, Product, Marketing and | |
| Finance. These aim to increase both our capabilities and | |
| retention. 2018 outlook and plans: Pearson will implement further programmes to improve connection | |
| with the Pearson strategy, and to increase engagement and | |
| organisational health. In order to build the talent we need to deliver the 2020 business | |
| strategy, there will additional focus on direct sourcing and | |
| construction of targeted talent pools to target skills (digital), | |
| address succession gaps, and increase diversity in leadership | |
| roles. We will also continue to support change activities through | |
| Change Leadership training and handbooks. In 2018, there will be a stronger focus on development planning | |
| linked to further roll-out of career workshops. We will expand and | |
| upgrade Pearson U learning, launching new Sales Academy and | |
| leadership programmes that support succession planning and increase | |
| retention. We will also further refine the careers website to | |
| increase employee attraction. The Pearson Executive will maintain their focus in 2018 on talent | |
| actions for the senior leadership group and succession through | |
| quarterly reviews. | |
| Political and regulatory risk: Changes in policy and/or regulations have the | |
| potential to impact business models and/or decisions across all | |
| markets. | Existing controls ➢ Board and Executive |
| oversight ➢ Government relationship | |
| teams ➢ EU referendum Steering | |
| Committee Outcome of 2017 activities: Although there has been no overall change in the risk rating, | |
| significant work has been done to ensure we can more proactively | |
| identify and mitigate political and regulatory risk. Over the last two years, there has been a specific focus on | |
| leveraging resources across the US and UK to build global | |
| political/regulatory relationships, and an international political | |
| profile in order to understand future international risks | |
| and proactively mitigate them. In the UK, 2017 was the year that GCSEs began their changeover from | |
| grades A*-G to 9-1 with English and Maths. Our focus was on working with government, regulator and | |
| other awarding organisations to demonstrate the professionalism and | |
| solidity of the system, which resulted in a stable set of | |
| results. In the US, we continued to implement our ten priority state | |
| strategy engaging with new and existing office holders in key | |
| states and worked to shape the state and federal regulatory and | |
| legislative environment in favour of Pearson strengths. This work | |
| focused on Pearson solutions to affordability and access with stakeholders in Congress, the | |
| Administration and priority state capitals. The full impact of the UK's pending departure from the EU is still | |
| unclear, but we remain vigilant to potentially material risks for | |
| Pearson. Work continued throughout 2017 (led by a Steering | |
| Committee chaired by the CFO) to identify and mitigate any potential impacts on our principal risks below, such | |
| as treasury, tax or data privacy, or on other areas such as UK-EU | |
| supply chain and workforce mobility, including in the event of a | |
| 'no deal' exit scenario. We continue to believe that Brexit, in | |
| whatever form it takes, will not have a material adverse impact on | |
| Pearson. 2018 outlook and plans: Pearson will continue to position itself as a leader in the | |
| education space, an innovator in higher education and establish the | |
| company as a key engine in workforce development and economic | |
| growth. We are also driving opportunities to engage directly with | |
| other businesses. In the UK, there is ongoing concern about the amount of testing | |
| (and the sheer difficulty of the new tests) in primary schools. As | |
| a test administrator, we are mitigating this through a stakeholder | |
| outreach programme on assessment. In addition: ➢ The new 9-1 GCSEs will be awarded | |
| in almost all subjects ➢ Technical education: as the | |
| government becomes more clear about the role of T Levels we will need ongoing government relations, media and thought leadership work. Across our educational markets in 2018, we believe the trend for | |
| more intrusive and voluminous regulation in our sector will | |
| continue. We will continue our work from 2016 and 2017 to mitigate | |
| this. We will continue to assess the potential impacts of the UK's | |
| decision to leave the EU as the model that will replace our | |
| membership becomes clearer. | |
| OPERATIONAL | |
| Testing failure: Failure to deliver tests and assessments and other related contractual requirements | |
| because of operational or technology issues, resulting in negative publicity impacting our brand and reputation. | Existing controls We seek to minimise the risk of a breakdown in our student marking |
| systems with the use of: ➢ Robust quality assurance | |
| procedures and controls ➢ Oversight of contract performance | |
| Investment in technology, project management and skills development | |
| of our people, including software security controls, system | |
| monitoring, pre- deployment testing, change controls and the use of | |
| root cause analysis procedures to learn from incidents and prevent | |
| recurrence ➢ Use of Amazon Web Services (AWS) | |
| in Clinical and Schools ➢ IBM counter-fraud | |
| tool. Outcome of 2017 activities: Pearson is an education content, assessment and related services | |
| company and, as such, managing this risk remains a | |
| priority. In the US, the majority of student testing is now conducted via | |
| AWS, resulting in improved availability and stability. In the UK, we successfully delivered the UK summer exam series in 2017 to a high standard of quality. 2018 outlook and plans: The | |
| drive to continue improvements to availability and stability of | |
| testing systems continues. The migration and retirement of legacy | |
| systems in use will continue. Given the high stakes nature of the UK testing business, there | |
| remains a risk of breaches of security either as a result of error | |
| or of a malicious nature. We are reviewing what additional measures | |
| we can put in place for 2018 to further mitigate against potential | |
| question paper security breaches. The plan to upgrade Pearson's bespoke online marking system - ePEN | |
| - in the UK will continue throughout 2018 with full implementation | |
| due by the end of 2019, taking into account the complexity of our | |
| systems as well as external marking contract | |
| obligations. Clinical's Q-global will be moving to AWS in Q1 of 2018. Additional | |
| technology stack updates will be implemented during 2018 to address | |
| 2017 issues. | |
| Health and safety: Failure to adequately protect the health, safety and wellbeing of | |
| our employees, learners and other stakeholders from harm could | |
| adversely impact our reputation. This risk previously incorporated Corporate security which is now | |
| part of risk 9 'Corporate security and business | |
| resilience'. (Decrease in probability) | Existing controls ➢ Global health and safety (H&S) |
| team ➢ Global policy and | |
| standards ➢ Global assurance and incident | |
| reporting system ➢ Audit | |
| programme ➢ Regional | |
| training Outcome of 2017 activities: The likelihood of this risk occurring has decreased as a result of | |
| the outcomes of the following: ➢ Overall implementation status of | |
| Pearson's H&S minimum standards continues to improve globally ➢ The 2017 global H&S audit | |
| programme was completed across a wide range of our locations ➢ Our global H&S coordinator | |
| role has been formalised with a new terms of reference ➢ The global H&S team became a | |
| registered centre to teach the globally recognised Institution of Occupational Safety and Health (IOSH), Managing Safely course ➢ A completely revised global | |
| H&S Policy (with improved governance and responsibilities) and standards have been developed, which now include good practice goals, recognising the H&S maturity in many of our key markets ➢ Good progress was made across | |
| our 15-17 H&S Strategy. 2018 outlook and plans: ➢ Implement the new global H&S | |
| Policy and standards and continue to improve the application of our H&S | |
| standards ➢ Refine and Implement a new 18-20 | |
| H&S Strategy ➢ Deliver the IOSH Managing Safely | |
| course to our global H&S coordinators ➢ Review our H&S systems to | |
| ensure they continually evolve to reflect our changing | |
| business ➢ Enhance our global assurance | |
| programme to not only provide risk-based auditing of key locations, but to also include advisory reviews and focused risk-based H&S Projects ➢ Continue to evolve our key risk | |
| reduction programmes covering: - Ergonomics - Occupational Road Risk - Occupational health risk management and wellbeing. | |
| Safeguarding: Failure to adequately protect children and learners, particularly in our direct delivery | |
| businesses. | Existing controls ➢ Safeguarding |
| policy ➢ Internal procedures and | |
| controls ➢ Staff Code of | |
| Conduct ➢ Third-party risk management | |
| policy ➢ Safeguarding Steering | |
| Committee ➢ Local safeguarding | |
| coordinators Outcome of 2017 activities: We continue to view safeguarding as a fundamental obligation to our | |
| learners and a high priority. Although the risk has been reduced | |
| due to our disposal of the majority of our direct delivery | |
| businesses, we are exposed to greater online risk as we move to | |
| more digital services. There is never a zero risk of a safeguarding | |
| incident and organisations should always challenge themselves and | |
| look to improve their practice. Hence the overall risk remains the | |
| same. An exercise was conducted to test the response of selected | |
| businesses to an online safeguarding issue regarding a member of | |
| staff, the results of which were used to further refine training | |
| and awareness, ready for implementation in 2018. A sexual harassment policy for our further education business has | |
| been developed and currently training is being produced to support | |
| its implementation in Q2 2018. 2018 outlook and plans: We | |
| will continue to develop and question our practices around | |
| safeguarding in 2018, with a focus on ongoing training and | |
| awareness across the business, especially with regard to online | |
| safeguarding. We will also further refine our safeguarding metrics and the system | |
| used for reporting, as well as developing and implementing a system | |
| for external validation of our safeguarding practice. | |
| Customer digital experience: Challenges with reliability and availability of customer | |
| facing systems could result in incidents of poor customer | |
| digital experience and impact our customer service | |
| responsiveness. | Existing controls ➢ Real-time monitoring of systems |
| (for service disruptions) and reporting of operational performance used to identify issues ➢ Project management disciplines in | |
| place to ensure enhancements and new products meet required standards Outcome of 2017 activities: Managing this risk is | |
| critical to achieving our strategic goal of accelerating our shift to digital products and | |
| services, and, crucially, becoming a trusted partner. Therefore | |
| this risk remains high, despite the significant improvements in | |
| 2017 to our product stability and execution. Mitigations were put in place to prevent a recurrence of the 2016 | |
| back-to-school (BTS) issues experienced by customers. BTS stability | |
| in the second half of 2017 was significantly improved, resulting in | |
| only a few minor incidents and the highest availability levels seen | |
| in the last three years. Further investment was made in 2017 in our global learning platform | |
| (GLP). You can read more on this and how it underpins our strategy | |
| and the learning experience in 'Our strategy in action' section on | |
| p14-15. Customer support also improved response times for incoming calls | |
| and improved outgoing customer communications during the recent | |
| outages. 2018 outlook and plans: In | |
| 2018, there will be a continued focus on the performance, stability | |
| and usability of all product platforms as well as customer service | |
| quality and responsiveness. Our GLP development, critical to our digital transformation | |
| strategy, will continue in 2018, with the first pilots due to go | |
| live. This platform will allow us to innovate faster as well as | |
| better support our learners. | |
| Corporate security and business resilience: Corporate security: Failure to ensure security for our staff, learners, assets and reputation, due to increasing numbers of and | |
| variety of local and global threats. Business resilience: Failure to plan for or prevent incidents at | |
| any of our locations. Incident management and technology disaster recovery (DR) plans may not be comprehensive across the | |
| whole Group. Risk definition has changed from 'business continuity' in 2016 and | |
| now incorporates corporate security, previously reported as part of | |
| risk 6 'Health and safety'. | Existing controls ➢ Security and resilience |
| policies ➢ Security minimum protection | |
| standards ➢ Incident management | |
| process ➢ Resilience governance Steering | |
| Committee ➢ Incident management and DR | |
| teams ➢ Global notification and incident | |
| reporting tools ➢ ISO audit | |
| programme ➢ PQS & VUE - ISO 22301 | |
| accredited Outcome of 2017 activities: There were an increased number of incidents in 2017, which | |
| fortunately did not impact Pearson directly. ➢ Continued work across the 'Top 40' | |
| locations for planning, testing and response ➢ Increased collaboration across the | |
| organisation, improving understanding of current and future risks, | |
| particularly regarding incident response and DR | |
| planning ➢ Training of global incident | |
| management teams for different response levels ➢ A mass notification system was | |
| deployed in the UK and will be further deployed globally during | |
| 2018 in order to better communicate with our staff and confirm | |
| their safety during an incident ➢ We strengthened our travel | |
| security programme, including greater support provision for higher | |
| risk trips ➢ In physical security, the security | |
| policy and global property guidelines were released in early | |
| 2017,and contain advice and direction for all projects involving | |
| the build, refurbishment and disposal of properties. Security | |
| reviews in specific locations resulted in a reduction of risks and | |
| therefore improvements for staff and learners. 2018 outlook and plans: In | |
| 2018, we will: ➢ Continue to drive security as a | |
| proactive rather than reactive activity, with ongoing physical and | |
| travel security reviews ➢ Refine the incident response model | |
| towards a broader regional/geographic response ➢ Continue work on the sustainable | |
| and data specific roll-out of the Everbridge mass notification | |
| system ➢ Mandate travel security training | |
| for travel to high risk countries (due for deployment in | |
| February) ➢ Work to refine DR planning for any | |
| legacy systems and applications, as well as our support of the GLP, | |
| TEP and the £300m 2017-2019 cost efficiency | |
| programmes ➢ Grow our knowledge around | |
| cloud-based technologies and implement future digital | |
| resilience. | |
| FINANCIAL | |
| Tax: Legislative change caused by the OECD Base Erosion and Profit | |
| Shifting initiative, the UK exit from the EU, other tax reform or | |
| domestic government initiatives, potentially in response to | |
| the ongoing EU anti-tax abuse activities, results in a higher effective tax rate, double taxation and/or negative reputational impact. (Increase in impact) | Existing controls Our tax strategy reflects our business strategy and the locations |
| and financing needs of our operations. In common with many companies, we seek to manage our tax affairs to | |
| protect value for our shareholders, in line with our broader | |
| fiduciary duties. We do not seek to avoid tax by the use of 'tax | |
| havens' or by transactions that we would not fully disclose to a tax authority. We are guided by our taxation | |
| principles, which include complying with all relevant laws, | |
| including claiming available tax incentives and exemptions that are | |
| available to all market participants. Oversight of the tax strategy is within the remit of the Audit | |
| Committee, which receives a report and risk deep dive on this topic | |
| at least once a year (see p78 for details). The CFO is responsible | |
| for tax strategy; the conduct of our tax affairs and the management | |
| of tax risk are delegated to a global team of tax | |
| professionals. Outcome of 2017 activities: This risk increased in 2017 due to the US tax reform changes | |
| legislated in December and the announcement in November of the | |
| European Commission opening decision on the United Kingdom | |
| Controlled Foreign Companies exemption [see note 34, contingent | |
| liabilities on p175). In August the Audit Committee received an update on our tax | |
| strategy and approved our first tax report which was published in | |
| September. A further update was given to the Audit Committee and | |
| Board in December mainly focusing on the impact of US tax | |
| reform. US tax reform is not expected to have a material impact on our | |
| effective tax rate, however we continue to work through the detail | |
| and assess whether any changes to our strategy are appropriate. The outcome of Brexit remains insufficiently clear to assess any | |
| impact on tax but we continue to monitor. 2018 outlook and plans: We | |
| will continue to assess (and implement mitigation plans if | |
| required) US legislation changes as well as monitoring potential | |
| tax law changes globally, along with Brexit implications and the | |
| State Aid situation. 2018 will see the publication of our second tax | |
| report. Media and public scrutiny on tax issues will continue to be | |
| actively monitored by group tax and corporate affairs. | |
| Treasury: Failure to manage treasury financial risks e.g. debt repayments, key corporate ratios, counterparty risk, rising interest rates and transactional FX exposure. (Decrease in impact and probability) | Controls ➢ Treasury policy (see note 19 |
| starting on p156) ➢ The treasury strategy and policy | |
| is also subject to an Audit Committee risk 'deep dive'. See | |
| p78 Outcome of 2017 activities: Overall treasury risk has reduced over 2017 due to a proactive | |
| exercise to reduce gross debt and strengthen our balance sheet | |
| which has had a direct impact on refinancing, counterparty and | |
| interest rate risk. Pearson has no debt maturities in 2018. We anticipate that cash | |
| from operations, our existing cash balances and cash equivalents, | |
| together with availability under our existing credit facility, and | |
| cash from operations, will be sufficient to fund our operations for at least the next 12 months. Pearson maintains investment grade credit ratings with Moody's and | |
| Standard and Poor's which facilitate good access to capital | |
| markets. These credit ratings in February 2018 were Baa2 (negative | |
| outlook) with Moody's and BBB (negative outlook) with Standard and | |
| Poor's. The negative outlooks reflect perceived business risk as | |
| the business transforms, particularly in US Higher | |
| Education. See note 19 starting on p156 for more information on credit, | |
| counterparty, interest rate and transactional FX activities in | |
| 2017. 2018 outlook and plans: In | |
| 2018, we will continue to operate in line with our treasury policy. | |
| More on this can be found in note 19, starting on | |
| p156. | |
| LEGAL AND COMPLIANCE | |
| Data privacy and information security: Risk of a data privacy incident or other failure to comply with | |
| data privacy regulations and standards, and/or a weakness in information security, including a failure to | |
| prevent or detect a malicious attack on our systems, could result | |
| in a major data privacy or confidentiality breach causing reputational damage, damage to the | |
| student experience, lack of compliance and financial loss. | Existing controls ➢ Information Security and Data |
| Privacy Offices ➢ Privacy impact assessment | |
| process ➢ Regular audits ➢ Automated | |
| tools ➢ Annual data privacy training and | |
| awareness week ➢ Risk management | |
| framework ➢ Vendor | |
| oversight ➢ Audit Committee risk 'deep dive'. | |
| See p78 Outcome of 2017 activities: Risks concerning cyber-security and data privacy remain high due to | |
| complex external factors. We now have clarity on the increased regulatory obligations and | |
| their impact on Pearson, such as the new EU data privacy law, the | |
| General Data Protection Regulation (GDPR) which will apply from May | |
| 2018 and introduce more onerous privacy obligations and more | |
| stringent penalties for non-compliance. The UK's departure from the | |
| EU is also adding another layer of uncertainty with regard to the | |
| regulator, and customers are also demanding more from us in terms | |
| of data privacy (e.g. GDPR and data sovereignty). We continued to roll out our GDPR programme in 2017; our work to | |
| improve the security of our critical products; as well as our | |
| privacy impact assessment process for new vendors and | |
| programmes. Many information security risks previously identified have been | |
| addressed, plus there was increased vendor oversight in 2017. | |
| However, ongoing assessments uncover new vulnerabilities and risk | |
| areas arising from increasingly sophisticated attack strategies, as | |
| well as Pearson's ongoing transition to digital products, services | |
| and cloud adoption. In 2017, the information security team focused on an improvement | |
| programme for critical applications, core platforms and | |
| infrastructure to enable Pearson's digitisation and simplification | |
| strategy. In addition, we also instituted a programme to review our top vendor contracts to ensure they have | |
| the most up-to-date data privacy and information security wording | |
| and that they align with GDPR where relevant. 2018 outlook and plans: The | |
| Data Privacy Office continues to monitor developments relating to | |
| the UK's departure from the EU and, where necessary, adapt to any | |
| new UK specific privacy developments. As Pearson operates across | |
| several EU Member States, we will still need to comply with GDPR | |
| when the UK leaves the EU. The information security team will continue to drive security | |
| maturity (and also thus security compliance to GDPR, PCI, HIPAA, | |
| FERPA and other regulatory requirements). A new risk management | |
| tool has been deployed so that security risk accountability can be | |
| cascaded effectively. We are conducting an inventory of what personal and other sensitive | |
| data we hold and where in the organisation to better focus our | |
| resources and attention. Joint data privacy and information security activities to build | |
| security and privacy controls into the design critical products | |
| (including the new global learning platform) will | |
| continue. Increased vendor oversight is a critical initiative for security | |
| and broad compliance. | |
| Intellectual property and rights, permissions and | |
| royalties: Failure to adequately manage, procure, register or protect | |
| intellectual property (IP) rights (including patents and general | |
| copyright) in our brands, content and technology or to | |
| prevent unauthorised printing and distribution of books and digital piracy may prevent us from | |
| enforcing our rights which will reduce our sales and/or erode our | |
| revenues. Failure to obtain permissions, or to comply with the terms of permissions, for copyrighted or otherwise protected materials such | |
| as photos resulting in potential litigation; risk of | |
| authors alleging improper calculations or payments of | |
| royalties. (Decrease in probability) | Existing controls ➢ Policies in place to manage and |
| protect our IP ➢ Global trademark monitoring | |
| platform ➢ Cooperation with trade | |
| associations ➢ Monitoring of technology and legal | |
| advances ➢ Patent programme in | |
| place ➢ Establishment of Anti-piracy | |
| Committee ➢ Legal department provides ongoing | |
| monitoring and enforcement of print and digital copyright | |
| piracy Outcome of 2017 activities: Overall risk has reduced due to careful litigation management, the | |
| continued negotiation of preferred vendor agreements, as well as | |
| the ongoing work to implement a new rights and royalties system | |
| which will further mitigate this risk. We started our phased | |
| implementation of this system in the UK in 2017. We established an Anti-piracy Committee to manage piracy related | |
| risk in a coordinated manner. We conduct internet monitoring, | |
| takedown and internet 'search result' scrubbing to reduce digital | |
| piracy. We have also worked with our larger North America channel | |
| partners to adopt best-practice anti-counterfeit | |
| measures. In 2017, we launched patent management technology to further | |
| improve our asset tracking, as well as implementing a global | |
| trademark monitoring platform to improve visibility of potential infringement threats. 2018 outlook and plans: We will continue to streamline our | |
| portfolios; procure and register expanded rights in our high value | |
| IP globally, including aggressively expanding our patent portfolio; | |
| monitor activities and regulations; and proactively enforce our | |
| rights, taking necessary legal action. We will | |
| continue to implement the newly developed royalty and business | |
| practices, along with the new rights management system across the | |
| US and Canada during 2018. A new | |
| author agreement is being rolled out in the first half of | |
| 2018. | |
| Compliance: Failure to effectively manage risks associated with compliance | |
| (global and local legislation), including failure to vet | |
| third-parties, resulting in reputational harm, anti-bribery and | |
| corruption (ABC) liability, or sanctions violations. Expanded from the previously reported anti-bribery and corruption | |
| risk. | Existing controls ➢ Audit Committee |
| oversight ➢ ABC policy | |
| certification ➢ Internal procedures and | |
| controls ➢ Risk-based third-party due | |
| diligence ➢ Employee and business partner | |
| codes of conduct ➢ (see also 'Respect for human | |
| rights' under ➢ Sustainability on | |
| p28) ➢ Local Compliance Officers | |
| (LCOs) Outcome of 2017 activities: Internal procedures, controls and training continue to mature, | |
| which are designed to prevent corruption. Pearson's Code of Conduct | |
| was refreshed and rolled out for all employee certification in | |
| September 2017, including references to ABC policy and requirements | |
| (also discussed under 'Sustainability on p28). Pearson's ABC policy | |
| reflects our zero tolerance towards bribery and corruption of any | |
| kind by establishing a consistent set of expectations and | |
| requirements regarding ABC for all our personnel and business | |
| partners to adhere to. Pearson's 2016 ABC programme self-assessment served as a roadmap | |
| for work for 2017-2018. Progress was made on ABC risk assessments | |
| of the various regional and local business units. We conducted due diligence on our highest risk third-parties and | |
| developed roll-out plans for further phases. Pearson's ABC infrastructure includes a network of LCOs based in | |
| country, mainly members of the legal team. This programme continues | |
| to be successful with greater knowledge and competencies of the | |
| LCOs and better leadership, guidance and helpful tools and | |
| resources provided by the global compliance office. 2018 outlook and plans: In | |
| 2018, we will: ➢ Implement a comprehensive plan for | |
| risk-based roll-out of further ABC third-party due diligence, | |
| including new tools and resources ➢ Roll out a comprehensive refresh | |
| of the training programme on ABC and Code of Conduct | |
| globally ➢ Continue risk assessments in 2018 | |
| to ensure that the ABC programme reflects local market and business | |
| model risks, as well as plan actions to remediate issues revealed | |
| during those assessments ➢ Employ a more robust analytic | |
| framework to our investigative data to spot trends and root | |
| causes. | |
| Competition law: Failure to comply with anti-trust and competition legislation could | |
| result in costly legal proceedings and/or adversely impact our | |
| reputation. (Increase in probability) | Existing controls ➢ Global policy |
| published ➢ Training and | |
| guidance ➢ Regular internal | |
| communications ➢ Lawyer network Outcome of 2017 activities: This risk increased during 2017, reflecting our participation in | |
| industry associations, including Board membership, as well as the | |
| recent activity of associations being challenged by anti-trust | |
| authorities such as in Spain. A global policy, general training and guidance were launched in | |
| 2017 and contain all the measures, indicators and actions required | |
| to ensure anti-trust and competition compliance. A lawyer network was launched in 2017 and training has taken place | |
| to improve their expertise around competition/anti-trust laws. An | |
| increasing number of employees have also been trained. All | |
| employees will need to be certified. 2018 outlook and plans: Training, including e-learning modules, is being further expanded | |
| in 2018 with metrics being developed to track engagement. The | |
| lawyer network is contributing more data to feed into training and | |
| risk assessment indicators. |
LEGAL NOTICE
"This document includes forward-looking statements concerning Pearson's financial condition, business and operations and its strategy, plans and objectives. In particular, all statements that express forecasts, expectations and projections, including trends in results of operations, margins, growth rates, overall market trends, the impact of interest or exchange rates, the availability of financing, anticipated cost savings and synergies and the execution of Pearson's strategy, are forward-looking statements.
By their nature, forward-looking statements involve known and unknown risks and uncertainties because they relate to events and depend on circumstances that may occur in the future. They are based on numerous expectations, assumptions and beliefs regarding Pearson's present and future business strategies and the environment in which it will operate in the future. There are various factors which could cause Pearson's actual financial condition, results and development to differ materially from the plans, goals, objectives and expectations expressed or implied by these forward-looking statements, many of which are outside Pearson's control. These include international, national and local conditions, as well as the impact of competition. They also include other risks detailed from time to time in Pearson's publicly-filed documents and, in particular, the risk factors set out in this document, which you are advised to read. Any forward-looking statements speak only as of the date they are made and, except as required by law, Pearson gives no undertaking to update any forward-looking statements in this document whether as a result of new information, future developments, changes in its expectations or otherwise. Readers are cautioned not to place undue reliance on such forward-looking statements."
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
| Date: 04 |
| April 2018 |
| By: /s/ |
| NATALIE WHITE |
| ------------------------------------ |
| Natalie |
| White |
| Deputy |
| Company Secretary |
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