Quarterly Report • Jul 25, 2016
Quarterly Report
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Pursuant to Art. 17, clause 1 of the Regulation (eu) no 596/2014 of the European Parliament and of the Council of 16 April 2014 on market abuse (market abuse regulation) and repealing Directive 2003/6/EC of the European Parliament and of the Council and Commission Directives 2003/124/EC, 2003/125/EC and 2004/72/EC, the Management Board of Orange Polska S.A. hereby provides selected financial and operating data related to the activities of Orange Polska Capital Group ("the Group", "Orange Polska") for 2Q 2016 and 1H 2016.
Disclosures on performance measures, including restatements, are presented in the Note 1 to Condensed IFRS Interim Consolidated Financial Statements of the Orange Polska Group for the 6 months ended 30 June 2016 (available at http://orange-ir.pl/results-center/results/2016 )
| key figures (PLN million), IFRS | 2Q 2015 | 2Q 2016 | change | 1H 2015 | 1H 2016 | change |
|---|---|---|---|---|---|---|
| revenue | 3,013 | 2,903 | -3.7% | 5,943 | 5,706 | -4.0% |
| restated revenues1 | 3,008 | 2,903 | -3.5% | 5,933 | 5,706 | -3.8% |
| EBITDA | 959 | 824 | -14.1% | 1,918 | 1,692 | -11.8% |
| EBITDA margin | 31.8% | 28.4% | -3.4 p.p | 32.3% | 29.7% | -2.6pp |
| restated EBITDA1 | 959 | 824 | -14.1% | 1,919 | 1,692 | -11.8% |
| restated EBITDA1 margin | 31.9% | 28.4% | -3.5 pp | 32.3% | 29.7% | -2.6 pp |
| operating income | 232 | 142 | -38.8% | 478 | 357 | -25.3% |
| net income | 126 | 17 | -86.5% | 297 | 115 | -61.3% |
| capex | 419 | 480 | +14.6% | 740 | 4,025 | +443.9% |
| restated capex1 | 419 | 480 | +14.6% | 740 | 857 | +15.8% |
| organic cash flow | 152 | 342 | +125.0% | 107 | -2,862 | n/a |
| restated organic cash flow1 | 380 | 342 | -10.0% | 535 | 286 | -46.5% |
1 please refer to restatement table on p.4
commenting on 2Q 2016 performance, Jean-François Fallacher, Chief Executive Officer, said:
"When I arrived in Poland to take up my new position, I could see straight away that Orange Polska has a unique position in the telecom market, as well as all the resources needed to execute its new strategy. I fully endorse the mid-term action plan presented by my predecessor. Cutting edge connectivity, both fixed and mobile, is absolutely essential to secure long term competitive advantage - even if it means temporarily high capex. We must be prepared for the explosion in data consumption that is only just beginning. That way, we will be able to make a real difference serving growing data needs of our customers in the future. I am happy to take the lead in the execution of this strategy, and I am very determined to deliver the turnaround.
Results for the second quarter confirm our strengths and weaknesses. We continue to deliver outstanding commercial momentum in mobile in both consumer and business segments. Improvement in fixed will be the key item on the agenda for 2H. Our FTTH service is already available to more than 1 million households. However, customer awareness of fibre in Poland is still low. We are now focusing on changing that by our marketing communication. Combined with our other actions, this should significantly accelerate customer take-up. We will also work to improve our convergent offering. New regulations on the registration of pre-paid cards are effective as of today. We are well prepared. Our main concern is for the process to be as friendly and simple for our customers as possible."
Restated revenues totalled PLN 2,903 million in 2Q, down -3.5% or PLN 105 million year-on-year. The decrease resulted from a fall in fixed services (stemming mainly from structural erosion of fixed voice) and lower other revenues (resulting from completion of infrastructure projects that generated PLN 65 million revenues in 2Q 2015 and lower ICT revenues). These negatives were partially offset by growth of mobile revenues driven up by equipment sales.
In 2Q we continued our strategy of strong marketing push. Our total mobile customer base increased by more than 400,000 or 7% year-on-year. Post-paid segment continued excellent commercial momentum with net additions at 222,000 (the third consecutive quarter in excess of 200,000). They were well balanced between handset customers, mobile broadband and machineto-machine. Pre-paid maintained its good momentum from 1Q with net additions of 209,000, the highest in many years. That was driven by more appealing customer proposals across the board (supported by effective communication) as well as marketing action to encourage pre-paid usage among our mobile post-paid and fixed customers.
The number of customers using our LTE network reached 3.2 million, growing close to 32% in 2Q vs 1Q 2016. The share of LTE in total mobile data transmission has exceeded 53%. Growth of data usage per user in mobile post-paid continues to exceed 100% yoy.
Mobile blended ARPU in 2Q was down 8.2% year-on-year, much more than in the previous quarter. This deterioration in the trend is mainly attributed to pre-paid. Pre-paid ARPU was down
2 please refer to restatement table on p.4
7.8% year-on-year after it was up 2.5% year-on-year a quarter ago. This was chiefly due to the dilution effect from the above-mentioned marketing action combined with lower growth of incoming traffic. Post-paid ARPU was down 11.4% yoy (vs. 10.3% in 1Q). Erosion was mainly stemming from changes in the customer mix (higher share of SIM-only and instalment contracts) and ongoing pricing pressure (mainly in B2B segment).
Net additions to our convergent base (at 33,000) were slightly lower than in 2Q 2015 (36,000). The number of services used by these customers amounted to 3.4 million, which implies an average of more than four services per customer.
In fixed broadband, net customer losses (at 22,000) were lower than in the past few quarters. Net additions to our high speed services (VDSL and FTTH) came in at 43,000 in 2Q, slightly below the 1Q level (50,000). The share of high speed services in total base (ex-CDMA) is now at 20% vs. 11% a year ago. In fixed voice, structural decline has continued, however at a slower pace, with net loss of lines at 61,000 vs 74,000 in 1Q 2016.
| KPI ('000) | 2Q 2015 | 2Q 2016 | change |
|---|---|---|---|
| convergent customers | 627 | 799 | +27.4% |
| mobile customers | 15,587 | 16,696 | +7.1% |
| post-paid | 7,897 | 8,798 | +11.4% |
| pre-paid | 7,690 | 7,898 | +2.7% |
| mobile broadband accesses | 1,693 | 2,473 | +46.1% |
| fixed voice lines (retail) | 4,347 | 4,059 | -6.6% |
| fixed broadband accesses (retail) | 2,159 | 2,057 | -4.7% |
Restated EBITDA for 2Q 2016 amounted to PLN 824 million and was lower by PLN 135 million versus prior year. Restated EBITDA margin stood at 28.4%, down by 3.5 pp year-on-year. Direct costs were up, driven by higher interconnect costs reflecting growing mobile retail and wholesale traffic, as well as higher commercial costs being a consequence of higher volume of handsets sold. Indirect expenses were reduced further and were down PLN 19 million versus prior year mainly due to optimisations in network & IT and in labour costs.
Orange Polska's net income for 2Q 2016 came in at PLN 17 million, versus PLN 126 million in 2Q 2015. The drop is attributed to lower EBITDA and PLN 20 million year-on-year higher net financial costs following payment for new spectrum in February. These negatives were partially mitigated by PLN 50 million lower depreciation. Depreciation of the new spectrum was offset by a positive effect from extension of useful life for certain network assets.
Restated organic cash flow for 2Q 2016 stood at PLN 342 million, lower by just 10% versus 2Q 2015. Firstly, net cash from operating activities (before income tax and change in working capital) was down PLN 89 million mainly as a result of lower EBITDA. Secondly, cash outflow from investment activity increased by PLN 74 million due to higher capex. Thirdly, cash generation from sale of assets was PLN 16 million lower. These negatives were largely offset by positive change in working capital requirement. That was mainly owing to high volume of handsets sold in 2Q 2016
3 please refer to restatement table on p.4
that positively affected inventory balance and very high growth of receivables in 2Q 2015 chiefly as a result of infrastructure projects carried out a year ago.
"Results for 2Q 2016 were in line with our full-year plans. Despite lack of revenues from infrastructure projects overall revenue eroded less than in the previous quarter owing to much higher mobile equipment sales. Deterioration in EBITDA margin resulted from on-going pressure on high-margin legacy revenues and higher commercial costs, a consequence of higher volume of handsets sold. Despite a fall in EBITDA and higher cash paid for capex, erosion in cash generation was moderate as a result of positive change in working capital. We reiterate our full-year leverage and EBITDA guidance4 . "
| in PLNm | 2Q 2015 | 2Q 2016 | 1H 2015 | 1H 2016 |
|---|---|---|---|---|
| Revenue | 3,013 | 2,903 | 5,943 | 5,706 |
| -Revenue of Contact Center | -5 | - | -10 | - |
| Restated revenue | 3,008 | 2,903 | 5,933 | 5,706 |
| EBITDA | 959 | 824 | 1,918 | 1,692 |
| -Employment termination expense | - | - | 1 | - |
| Restated EBITDA | 959 | 824 | 1,919 | 1,692 |
| Capital expenditures | 419 | 480 | 740 | 4,025 |
| - Acquisition of telecommunications licences | - | - | - | -3,168 |
| Restated capital expenditures | 419 | 480 | 740 | 857 |
| Organic cash flow | 152 | 342 | 107 | -2,862 |
| -LTE auction deposits / Acquisition of LTE spectrum | 228 | - | 428 | 3,148 |
| Restated organic cash flow | 380 | 342 | 535 | 286 |
This press release contains forward-looking statements, including, but not limited to, statements regarding anticipated future events and financial performance with respect to our operations. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words like 'believe', 'expect', 'anticipate', 'estimated', 'project', 'plan', 'restated' and 'intend' or future or conditional verbs such as 'will,' 'would,' or 'may.' Factors that could cause actual results to differ materially from expected results include, but are not limited to, those set forth in our Registration Statement, as filed with the Polish securities and exchange commission, the competitive environment in which we operate, changes in general economic conditions and changes in the Polish and/or global financial and/or capital markets. Forwardlooking statements represent management's views as of the date they are made, and we assume no obligation to update any forward-looking statements for actual events occurring after that date. You are cautioned not to place undue reliance on our forward-looking statements.
4 Management forecasts restated EBITDA for 2016 to be in the range of PLN 3.15-3.30 billion. Financial leverage defined as net debtto-restated EBITDA is expected to be not higher than 2.2x for the full-year 2016.
Venue address: Orange Polska Aleje Jerozolimskie 160, 02-326 Warsaw, Poland
Start: 11.00 CET
The presentation will also be available via a live webcast on our website and via a live conference call:
Time: 11:00 (Warsaw) 10:00 (London) 05:00 (New York)
Conference title: Orange Polska 2Q 2016 Results Conference Call
Conference code: 8047198
Dial in numbers: UK/Europe: +44 20 3364 5381 US: +1 646 254 3365
Toll free numbers: UK: 0800 279 4992 US: +1 877 280 2296
| as reported as reported 387 824 1,622 1,080 270 1,175 375 218 195 2,903 142 824 1 2Q -4.2% (381) (1,476) (354) (160) (615) (347) (88) (653) (96) (21) 31.0% 31.0% 7.7% 868 98 1,526 1,090 244 192 1,192 219 85 2,803 10 868 0 215 401 381 191 1Q (396) (1,709) (349) (197) (801) (362) (122) (128) (712) (118) (81) (153) n/a 20.0% 23.0% -4.0% 1,546 1,108 253 185 1,230 413 230 196 150 2,926 13 584 89 10 46 673 391 restated 4Q -5.1% (396) (1,709) (349) (197) (801) (362) (122) (128) (712) (118) (81) (153) as reported 20.0% 23.0% -4.0% 1,552 1,114 253 185 1,224 413 224 196 150 2,926 13 584 89 10 46 673 391 (429) (1,521) (342) (180) (638) (361) (98) (4) (716) (1) (76) (26) n/a 31.3% 31.2% 7.1% 1,549 1,153 225 1,265 396 236 202 153 2,967 10 929 212 110 925 171 431 restated 3Q -2.4% (430) (1,524) (342) (180) (638) (364) (98) (716) (1) (76) (26) as reported 31.3% 31.3% 7.1% 1,555 1,159 225 1,263 396 234 202 153 10 929 212 110 929 171 431 2,971 (453) (1,561) (333) (181) (663) (384) (78) (733) (76) (30) n/a 31.9% 31.9% 7.7% 1,523 223 149 1,290 445 404 236 205 195 3,008 43 959 6 232 126 959 1,151 restated 2Q -2.3% (457) (1,562) (333) (181) (662) (386) (78) (733) (76) (30) as reported 31.8% 31.8% 7.7% 1,529 1,157 223 149 1,290 444 404 237 205 194 3,013 43 959 6 232 126 959 (427) (1,474) (321) (176) (644) (333) (69) (1) (710) (3) (58) (17) n/a 32.8% 32.8% 8.4% 1,155 208 138 1,306 458 410 217 118 2,925 5 959 246 960 1,501 221 1 171 restated 1Q -1.7% (430) (1,476) (321) (176) (644) (335) (69) (1) (710) (3) (58) (17) as reported 32.7% 32.8% 8.4% 1,505 1,159 208 138 1,306 458 410 217 119 2,930 5 959 246 960 221 1 171 (Impairement)/reversal of impairement of non-current - Employment termination expenses net of related Wholesale revenue (including interconnect) wholesale services (including interconnect) curtailment of long-term employee benefits Other operating incomes & expenses - Gain on disposal of Contact Center ment Employment termination expenses Gain/(loss) on disposal of assets Enterprise solutions & networks Fixed broadband, TV and VoIP - Network and IT expenses - Other external purchases - Interconnect expenses Depreciation & amortisation Consolidated net income - Commercial expenses me state mobile equipment sales External purchases Reported EBITDA Finance costs, net Mobile revenues Restated EBITDA Fixed narrowband Labour expenses Total revenues Fixed services Other revenue year-on-year** % of revenues % of revenues % of revenues retail services Income tax Revenues Inco assets EBIT |
amounts in PLN millions | 2015 | 2016 | ||||
|---|---|---|---|---|---|---|---|
| 272 | |||||||
| 106 | |||||||
| -3.5% | |||||||
| (440) | |||||||
| (1,580) | |||||||
| (384) | |||||||
| (168) | |||||||
| (685) | |||||||
| (343) | |||||||
| (96) | |||||||
| 37 | |||||||
| 28.4% | |||||||
| 28.4% | |||||||
| (683) | |||||||
| 4.9% | |||||||
| (96) | |||||||
| (29) | |||||||
| 17 | |||||||
| ** Change is calculated based on restated figures "Enterprise solutions & networks" |
| customer base (in thousands) | 2015 | 2016 | ||||
|---|---|---|---|---|---|---|
| 1Q | 2Q | 3Q | 4Q | 1Q | 2Q | |
| Convergent customers1 | 591 | 627 | 667 | 728 | 766 | 799 |
| Fixed telephony accesses | ||||||
| POTS, ISDN & WLL | 3,880 | 3,780 | 3,681 | 3,580 | 3,487 | 3,415 |
| VoIP first line | 555 | 567 | 587 | 614 | 633 | 644 |
| Total retail main lines | 4,435 | 4,347 | 4,268 | 4,194 | 4,120 | 4,059 |
| Fixed broadband access | ||||||
| ADSL | 1,902 | 1,850 | 1,794 | 1,734 | 1,669 | 1,613 |
| VHBB (VDSL+FTTH) | 207 | 232 | 271 | 316 | 366 | 409 |
| CDMA | 89 | 77 | 66 | 55 | 44 | 35 |
| Retail broadband - total | 2,198 | 2,159 | 2,131 | 2,105 | 2,079 | 2,057 |
| TV client base2 | ||||||
| IPTV | 150 | 156 | 169 | 184 | 200 | 213 |
| DTH (TV over Satellite) | 606 | 605 | 605 | 603 | 597 | 590 |
| TV client base - total | 756 | 761 | 774 | 787 | 797 | 803 |
| -o/w 'nc+' packages | 158 | 158 | 164 | 182 | 190 | 194 |
| 3P services (TV+FBB+VoIP)2 | 441 | 455 | 478 | 507 | 531 | 547 |
| Mobile accesses | ||||||
| Post-paid | 7,727 | 7,897 | 8,087 | 8,361 | 8,576 | 8,798 |
| -o/w B2B | 2,496 | 2,561 | 2,601 | 2,688 | 2,754 | 2,817 |
| Pre-paid | 7,791 | 7,690 | 7,606 | 7,545 | 7,689 | 7,898 |
| Total3 | 15,518 | 15,587 | 15,693 | 15,906 | 16,265 | 16,696 |
| - of which dedicated mobile broadband accesses | 1,590 | 1,693 | 1,806 | 2,001 | 2,229 | 2,473 |
| Wholesale customers | ||||||
| WLR | 991 | 933 | 886 | 832 | 780 | 730 |
| Bitstream access | 263 | 261 | 254 | 245 | 234 | 222 |
| LLU | 146 | 141 | 136 | 131 | 125 | 120 |
Convergent customers are included in fixed telephony, fixed broadband and mobile
Please note that internal control has detected an inaccuracy in the reporting of the TV customer base as of June 2016 and prior periods. Management has undertaken necessary measures to investigate the problem. This investigation has been still ongoing at that moment of release of the results for 1H 2016. It is estimated that the inaccuracy does not exceed 6% of the reported TV base at the end of June 2016. This inaccuracy has no impact on the financialr esults of the company. 3. All SIM cards, including voice, M2M, data
| quarterly ARPU in PLN per month | 2015 | 2016 | |||||
|---|---|---|---|---|---|---|---|
| 1Q | 2Q | 3Q | 4Q | 1Q | 2Q | ||
| Retail fixed voice ARPU | 40.4 | 40.2 | 40.0 | 39.3 | 39.2 | 38.7 | |
| Fixed broadband ARPU (Broadband, TV & VoIP) | 60.8 | 61.4 | 61.2 | 61.2 | 60.3 | 60.2 | |
| Mobile ARPU | |||||||
| post-paid | 50.5 | 50.0 | 49.1 | 47.1 | 45.3 | 44.3 | |
| -o/w B2B | 57.1 | 55.0 | 53.9 | 49.8 | 48.8 | 46.8 | |
| pre-paid | 12.1 | 12.9 | 13.2 | 12.7 | 12.4 | 11.9 | |
| blended | 30.2 | 30.6 | 30.6 | 29.8 | 28.9 | 28.1 | |
| retail ARPU | 25.6 | 25.7 | 25.6 | 24.5 | 23.6 | 22.8 | |
| wholesale ARPU | 4.6 | 4.9 | 5.0 | 5.3 | 5.3 | 5.3 | |
| handset ARPU | 31.0 | 31.7 | 31.8 | 31.1 | 30.1 | 29.7 | |
| broadband ARPU | 23.1 | 22.2 | 21.8 | 20.7 | 21.4 | 19.2 |
| other mobile operating statistics | 2015 | 2016 | |||||
|---|---|---|---|---|---|---|---|
| 1Q | 2Q | 3Q | 4Q | 1Q | 2Q | ||
| MVNOs customers (thousands) | 11 | 8 | 8 | 7 | 7 | 6 | |
| Number of smartphones (thousands) | 4,768 | 4,965 | 5,256 | 5,470 | 5,809 | 5,996 | |
| AUPU (in minutes) | |||||||
| post-paid | 335.6 | 345.0 | 341.3 | 342.5 | 345.0 | 359.3 | |
| pre-paid | 100.0 | 106.0 | 107.8 | 107.5 | 105.3 | 104.4 | |
| blended | 210.9 | 220.1 | 221.1 | 223.9 | 225.3 | 231.8 | |
| Quarterly mobile customer churn rate (%) | |||||||
| post-paid | 3.7 | 3.2 | 3.0 | 3.0 | 3.0 | 2.8 | |
| pre-paid | 16.7 | 16.1 | 17.0 | 16.9 | 15.7 | 15.2 | |
| SAC post-paid (PLN) | 375.1 | 320.8 | 306.8 | 336.4 | 265.7 | 237.5 | |
| SRC post-paid (PLN) | 292.3 | 259.0 | 214.6 | 277.6 | 221.1 | 177.2 | |
| 4G coverage in % of population | 72.0% | 78.8% | 79.0% | 83.7% | 89.2% | 95.4% | |
| 3G coverage in % of population | 99.4% | 99.4% | 99.6% | 99.6% | 99.6% | 99.6% |
| Employment structure of Group as reported | 2015 | 2016 | ||||
|---|---|---|---|---|---|---|
| Active full time equivalents (end of period) | 1Q | 2Q | 3Q | 4Q | 1Q | 2Q |
| Orange Polska | 17,887 | 17,393 | 16,871 | 16,599 | 16,497 | 16,099 |
| 50% of Networks | 369 | 354 | 356 | 368 | 349 | 338 |
| Total | 18,256 | 17,747 | 17,227 | 16,967 | 16,846 | 16,437 |
Terms used:
Average Usage per User (AUPU) – the average monthly total usage of minutes divided by the average number of SIM cards (excluding M2M) in a given period.
Churn rate – the number of customers who disconnect from a network in a given period divided by the weighted average number of customers in the same period.
ICT – Information and Communication Technology
Fixed Broadband ARPU – the average monthly revenues from fixed broadband services (including TV and VoIP services) divided by the average number of accesses in a given period.
Mobile ARPU – the average monthly revenues from mobile services (outgoing and incoming, including connection and termination fees, visitors roaming, excluding M2M), divided by the average number of SIM cards (excluding M2M) in a given period.
Mobile Broadband ARPU – the average monthly revenues from SIM cards dedicated to mobile broadband access (all service revenues including outgoing and incoming) divided by the average number of these SIM cards in a given period.
Mobile Handset ARPU – the average monthly revenues from SIM cards dedicated to mobile handset access (all service revenues including outgoing and incoming) divided by the average number of these SIM cards in a given period.
Subscriber Acquisition Cost (SAC) – Customer acquisition costs divided by the number of gross customers added during the respective period. Customer acquisition costs comprise commissions paid to distributors and net subsidies resulting from the sale of the handset.
Subscriber Retention Cost (SRC) – Customer retention costs divided by the number of customers retained during the respective period. Customer retention costs comprise commissions paid to distributors and net subsidies resulting from the sale of the handset.
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