ONE POINT ONE SOLUTIONS LIMITED

==> picture [268 x 61] intentionally omitted <==

To, The Manager Listing Department,

Date 22[nd] May 2024

National Stock Exchange of India Ltd Exchange Plaza, Bandra Kurla Complex, Bandra (East), Mumbai 400 051

SECURITY CODE: ONEPOINT

SUB: Intimation of Analyst / Institutional Investor Meeting under regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

Dear Sir/Madam,

In compliance with regulation 30 read with Schedule III of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we would like to inform that the management of the Company would be meeting with ‘ INCRED AIF’ on Friday, 24 May 2024 at 11:00 am . We are enclosing herewith Investor Presentation that will be used for discussion during the oneto-one meeting.

No Unpublished Price Sensitive Information (UPSI) will be shared during the one-to-one-meet.

We request you to take this information on your record.

Thanking you, Yours faithfully, For One Point One Solutions Limited

PRITESH Digitally signed by PRITESH SANJAY SANJAY SONAWANE SONAWANE Date: 2024.05.22 15:17:16 +05'30'

==> picture [75 x 48] intentionally omitted <==

Pritesh Sonawane Company Secretary and Compliance Officer Place: Mumbai Membership No. A34943

ENCL: Investor Presentation

(Formerly known as One Point One Solutions Pvt. Limited)

Corporate Office: C-42, TTC Industrial Area, MIDC, Village Pawane, Navi Mumbai, Maharashtra- 400 705. T. 022 6687 3800 F. 022 6687 3889 CIN: L74900MH2008PLC182869 website: www.1point1.in

Reg. Office: T-762, 6[th] Floor, Tower-7, International Infotech Park, Above Vashi Railway Station, Vashi, Navi Mumbai, Maharashtra -400 703. Mumbai. Gurgaon. Indore. Banglore

==> picture [46 x 41] intentionally omitted <==

Private & Confidential (For Internal Circulation only)

==> picture [46 x 41] intentionally omitted <==

About One Point One Solutions

==> picture [1867 x 932] intentionally omitted <==

----- Start of picture text -----

OUR PRESENCE
CANADA
12+ 5,600+ 50+
USA
Years of Experienced Marquee
Experience Professionals Logos
INDIA
-
EUROPE 10%
-
APAC 20%
CERTIFIED ₹ 1000 Cr CLIENTS ACROSS INDUSTRY VERTICALS
-
AMERICA 30%
New Age 26%
Market
-
INDIA 40%
BFSI 19%
Capitalization
Others 17%
Cons Durables 10%
Healthcare 9%
FinTech 7%
AWARDS 6 TOOLS
7%
Manufacturing
Delivery Centers eVSM, CRM, KMS,
Construction 3%
in India PMS & More…
Energy & Utility 2%
----- End of picture text -----*

Private & Confidential (For Internal Circulation only)

==> picture [46 x 41] intentionally omitted <==

* - Mumbai, Bangalore, Chennai, Gurgaon, Indore & Pune

Client Canvas

==> picture [1920 x 987] intentionally omitted <==

----- Start of picture text -----

AMERICAS EUROPE INDIA
ASIA PACIFIC
4
Private & Confidential (For Internal Circulation only)
----- End of picture text -----

Offerings in a Nutshell

BUSINESS PROCESS OUTSOURCING

Inbound & Outbound Calling, Chat & Email Support, Sales, Originations, Customer Service, 1 Collections, Technical Helpdesk, Call Quality & Analytics, Finance & Accounting 2 KNOWLEDGE PROCESS OUTSOURCING

==> picture [642 x 642] intentionally omitted <==

Medical Record Summary & Review, Record Chronology / Reorganization, Billing Summaries, Record Retrieval Support, Recruitment & Sourcing Support

IT SERVICES L1 Support, Server & Network Management, Security & Desktop Management, Software Development & Products, Data Analytics, Support & Maintenance TECHNOLOGY & TRANSFORMATION

RPA, Intelligent Automation, Gen AI, Dialer, ChatGPT, CRM, Desktop Analytics, Knowledge & Gamified Performance Management System 5 ANALYTICS Completely domain-independent platform, which extracts valuable insights from different data

sources to analyze data and create reports Private & Confidential (For Internal Circulation only)

==> picture [46 x 41] intentionally omitted <==

==> picture [1923 x 1047] intentionally omitted <==

----- Start of picture text -----

Offering Portfolio (1/2)
SALES ORIGINATIONS CUST. SERVICE COLLECTIONS TECH HELPDESK BACK OFFICE ACCOUNTING
§ § § § § §
§ Tele sales KYC & Welcome Call Billing/Premium/Claim Early / Late Stage L1/L2 support Billing Accounting &
§ § § § §
§ Data Administration Inquiries Skip Trace & Customer Service Payments/Settlements Bookkeeping
Lead Generation
§ § § § §
IB/OB verification Complaint Mgmt. Recoveries Troubleshooting Exception Mgmt. Record Chronology,
§
Cross sell / Upsell
§ § § § §
Application screening Product Access & Use Legal & Tech Support Access Management Account Maintenance Indexing &
§
Sales Conversion
§ § § § §
Fraud verification Fraud related queries Agency Management App support Charge Back Bookmarking
§
Sales Support § § § § § §
Underwriting support Account Maintenance Credit Ops - Back office Vendor support Disputes Records & Data Mgmt.
LITIGATION RECRUITMENT REIMBURSE RECORDS CONTRACTS
§ § §
§ § § § Travel & Tolls Data Mining, Database Mgmt.
New Order Entry Invoice processing Qualifications Resume Screening
§ §
§ § § § Lodging & Meals Processing & Reminders & Follow up
Authorization Payment Content Creation Online Assessment
§ §
Business Calls Validation Invoice Processing
§ § § §
Subpoena Preparation Records Receipt Content Evaluation Phone Screening
§ § §
Fuel & Laundry Document Packaging, Approval
§ § §
Legal Documents Processing Job Posting Interview Appointment
§ §
Int Travel Insurance Format Conversion & Vendor Balance
§ § §
Follow-up calls Records Indexing Response Received Scheduling §
Miscellaneous Verification Reconciliation
DEVELOPMENT PRODUCT MS DYNAMICS INTELLIGENCE PORTAL UI / UX DESIGNING
§ § § § § §
§ Focused on ISVs & Implementation Microsoft-based BI Intranet solutions Improving user Design Research
App Development
§ § § §
§ startups to churn their AX escalation & project Power BI dev-express Internet websites journeys Conceptualization &
App Re-engineering
§ § §
software product/app turnarounds Experience with the Integration with LOB Revamping legacy Synthesis
§
Dynamics AX & CRM
§ Enhancing existing § Migration from older healthcare industry & applications systems § Design & Development
§
Software Application
§ §
solutions & offering versions to D365 Open-source Analytics User research Deployment
maintenance
§ §
support BI services Data warehousing 7
Reimbursement Management
Private & Confidential (For Internal Circulation only)
OUTSOURCING
BUSINESS PROCESS
OUTSOURCING
KNOWLEDGE PROCESS
SERVICES
INFORMATION TECH
----- End of picture text -----

Private & Confidential (For Internal Circulation only)

(2/2)

Offering Portfolio

==> picture [1838 x 948] intentionally omitted <==

----- Start of picture text -----

CONTACT CENTER SECURED CONVERSATIONAL DESKTOP 2-WAY SOCIAL MEDIA
AS A SERVICE AUTHENTICATION AI ANALYTICS COMMUNICATION ANALYTICS
Contact Centre on Enhanced Capability Speech enabled Desktop Process Multi Channel AI driven
Cloud across channels Interactive Voice adherence to options to get Customer Experience
Response (IVR) Workflow serviced Analytics
CUSTOMER DIGITAL AUTOMATED EMAIL KNOWLEDGE SURVEY
RELATIONSHIP EXTRACTION QA MANAGEMENT MANAGEMENT TOOL
Communication Enhance Automated Intelligence Driven Intelligent Customer
across all Productivity Call Quality Automated Email Search Solution Feedback Across All
channels Monitoring Mgmt. Solution Channels
ITLytics DATA INTEGRATION DATA TAILORED PREDICTIVE
EXTRACTION VISUALIZATION DASHBOARDS ANALYSIS
Proprietary Analytics Semi/Unstructured Easy Integration with Visualization in form Dashboard for Further Predictive
Product sources that draws ERPs & Legacy of reports & audiences (Ops Team, Analytics/forecasting
Actionable Insights Solutions dashboards Analyst, Senior Mgmt.) provided
8
----- End of picture text -----

Private & Confidential (For Internal Circulation only)

Industries Segments & Penetration

==> picture [1875 x 979] intentionally omitted <==

----- Start of picture text -----

BUSINESS PROCESS KNOWLEDGE PROCESS IT TECHNOLOGY &
INDUSTRIES/SERVICES ANALYTICS
OUTSOURCING OUTSOURCING SERVICES TRANSFORMATION
New Age
Banking & Financial
Services
Insurance
Consumer Durables
Healthcare
FinTech
Manufacturing
Construction
Energy & Utility
Travel, Tourism &
Hospitality
9
Private & Confidential (For Internal Circulation only)
----- End of picture text -----

Building Next-Gen Customer-Centered Enterprise

==> picture [171 x 171] intentionally omitted <==

==> picture [139 x 139] intentionally omitted <==

==> picture [148 x 148] intentionally omitted <==

==> picture [124 x 124] intentionally omitted <==

OPERATIONAL RIGOR

Employee Performance Enhancement through engaging fun activities, that fosters strong relationships, bring forth a sense of ownership and create positive work culture

GENERATIVE AI & CHATGPT

Customers are demanding support that effectively balances quick responses with personalization and automation with a human touch

INTELLIGENT AUTOMATION & RPA

Intelligent Assistance to boost employee productivity, quality, compliance and happiness. Powered by AI.

VOICE ANALYTICS

Generative AI embedded Live Agent Assistance and QA Automation for solving agent and process level efficiencies

==> picture [46 x 41] intentionally omitted <==

Private & Confidential (For Internal Circulation only)

==> picture [46 x 41] intentionally omitted <==

Acquisition Strategy

==> picture [214 x 244] intentionally omitted <==

==> picture [314 x 220] intentionally omitted <==

==> picture [179 x 342] intentionally omitted <==

==> picture [315 x 342] intentionally omitted <==

==> picture [234 x 265] intentionally omitted <==

==> picture [314 x 220] intentionally omitted <==

IDENTIFICATION STRATEGY

§ Presence in Philippines/LATAM

§ Indian Companies with 90%+ International Presence additional verticals or strong domain experience or Heavy AI usage

MERGER & ACQUISITION MODEL

§ Acquire majority stake

§ Remaining stake to be acquired at an agreed multiple to fuel growth & keep us agile

§ Cash + Equity in 1P1 & Equity in Own company

§ No Turn Around Story; Only looking at organizations with EBIDTA 18-25% § All the Current Targets are debt free

INTEGRATION STRATEGY

§ No Leadership profile change in any of the acquiring companies

§ Improve Bottom Line by Infusion of Technology & Transformation
§ Strengthen Sales Offering & create a Unified Sales + Solution + Transition Team for uniform experience to our clients

DOMAIN DEPTH

HUMAN CAPITAL

Private & Confidential (For Internal Circulation only)

MULTI SERVICE

==> picture [46 x 41] intentionally omitted <==

RESILIENT

BESPOKE

NIMBLE

Private & Confidential (For Internal Circulation only)

==> picture [46 x 41] intentionally omitted <==

Way Forward GLOBAL NETWORK DELIVERY MODEL (GNDM) Delivery Centers across India (Offshore), Philippines (Offshore), LATAM (Nearshore), Southeast Asia & Europe (Onshore)

==> picture [387 x 387] intentionally omitted <==

FULL STACK SERVICE PLAYER

Full Service Play across IT Services, BPO, KPO, RPA & Intelligent Automation, Transformation, Generative AI & ML, Analytics

IMPROVE OPERATIONAL EFFICIENCY

Backward Integration of Technology & Transformation to drive efficiency & improve bottom-line Create WOW experience for clients deepening our relationships & footprint

TARGET GLOBAL CLIENTS Continue expanding our base to focus on large customers with presence in multiple geographies & strong domain experience

==> picture [46 x 41] intentionally omitted <==

Private & Confidential (For Internal Circulation only)

Our Global Delivery Footprint By FY’27

==> picture [1896 x 881] intentionally omitted <==

----- Start of picture text -----

Q2 FY’26
EUROPE
USA
§
DELAWARE (1P1)
FY’23
PHILIPPINES
§
PASIG
§
DAVAO
INDIA Q4 FY’25
§
LATAM MUMBAI
MALAYSIA
§
§ GURGAON
CALI Q4 FY’26
§
§ BANGALORE
BOGOTA
§
§ CHENNAI
BUCARAMANGA
§
§ PUNE
PEREIRA
§
INDORE
Q3 FY’25
Q1 FY’25 [##]
----- End of picture text -----

==> picture [46 x 41] intentionally omitted <==

## - Technology Services Company

Private & Confidential (For Internal Circulation only)

==> picture [46 x 41] intentionally omitted <==

AI assistant

ONE POINT ONE SOLUTIONS LIMITED Investor Presentation 2024

62376_rns_2024-05-22_a3a430be-cc02-44dd-9bfe-7eeaa79b3e76.pdf

SECURITY CODE: ONEPOINT