NORWOOD SYSTEMS LIMITED — AGM Information 2017

Nov 27, 2017

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CEO AGM Presentation Paul Ostergaard 28 November 2017

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Disclaimer

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This presentation has been prepared Norwood Systems Ltd (the “Company”). It does not purport to contain all the information that a prospective investor may require in connection with any potential investment in the Company. You should not treat the contents of this presentation, or any information provided in connection with it, as financial advice, financial product advice or advice relating to legal, taxation or investment matters.

No representation or warranty (whether express or implied) is made by the Company or any of its officers, advisers, agents or employees as to the accuracy, completeness or reasonableness of the information, statements, opinions or matters (express or implied) arising out of, contained in or derived from this presentation or provided in connection with it, or any omission from this presentation, nor as to the attainability of any estimates, forecasts or projections set out in this presentation.

This presentation is provided expressly on the basis that you will carry out your own independent inquiries into the matters contained in the presentation and make your own independent decisions about the affairs, financial position or prospects of the Company. The Company reserves the right to update, amend or supplement the information at any time in its absolute discretion (without incurring any obligation to do so).

Neither the Company, nor its related bodies corporate, officers, their advisers, agents and employees accept any responsibility or liability to you or to any other person or entity arising out of this presentation including pursuant to the general law (whether for negligence, under statute or otherwise), or under the Australian Securities and Investments Commission Act 2001, Corporations Act 2001, Competition and Consumer Act 2010 or any corresponding provision of any Australian state or territory legislation (or the law of any similar legislation in any other jurisdiction), or similar provision under any applicable law. Any such responsibility or liability is, to the maximum extent permitted by law, expressly disclaimed and excluded.

Nothing in this material should be construed as either an offer to sell or a solicitation of an offer to buy or sell securities. It does not include all available information and should not be used in isolation as a basis to invest in the Company.

Future matters

This presentation contains reference to certain intentions, expectations, future plans, strategy and prospects of the Company.

Those intentions, expectations, future plans, strategy and prospects may or may not be achieved. They are based on certain assumptions, which may not be met or on which views may differ and may be affected by known and unknown risks. The performance and operations of the Company may be influenced by a number of factors, many of which are outside the control of the Company. No representation or warranty, express or implied, is made by the Company, or any of its directors, officers, employees, advisers or agents that any intentions, expectations or plans will be achieved either totally or partially or that any particular rate of return will be achieved.

Given the risks and uncertainties that may cause the Company’s actual future results, performance or achievements to be materially different from those expected, planned or intended, recipients should not place undue reliance on these intentions, expectations, future plans, strategy and prospects. The Company does not warrant or represent that the actual results, performance or achievements will be as expected, planned or intended.

US Disclosure

This document does not constitute any part of any offer to sell, or the solicitation of an offer to buy, any securities in the United States or to, or for the account or benefit of any “US person” as defined in Regulation S under the US Securities Act of 1993 (“Securities Act”). The Company’s shares have not been, and will not be, registered under the Securities Act or the securities laws of any state or other 2 jurisdiction of the United States, and may not be offered or sold in the United States or to any US person without being so registered or pursuant to an exemption from registration including an exemption for qualified institutional buyers.

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Setting the context

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It has been a busy year…

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Oracle
WAITTA Incite
Award Winner Android World Partnership
World Message & June 2017 iAward Winner Message October 2017
Salesforce.com Virtual ID launch Westpac 200 August 2017 Sept 2017
Technology Integration March 2017 Businesses of Business Investor Q&A
December 2016 Tomorrow Award
Virtual ID Virtual ID
April 2017
May 2017 porting service
Global Relay
Sept 2017
integration Capital Raise
Capital Raise July 2017
Dec 2016 Jan 2017 Feb 2017 Mar 2017 Apr 2017 May 2017 Jun 2017 Accelerating Commercial ActivityJul 2017 Aug 2017 Sep 2017 Oct 2017 Nov 2017
Veritas
Affinion Distribution World Wi-Fi World Secure
Virtual Business Phone Oceaneering Partnership Beta Testing Launch
Agreement
concept announced expansion August 2017 Sept 2017 Nov 2017
January 2017
December 2016 April 2017
RAC Travel
Distribution
Commsys deal July 2017
April 2017
Mobile Device Visa
Management API 4
Partnership
Sept 2017
October 2017
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The market is starting to recognise Norwood…

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Recent share price performance

Recently signed partners

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Share price rises…
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…on increasing average trading volume

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Strategy, Pipeline and Product Update

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ü High quality apps that delight end users

ü Corporate knowledge and intelligence

ü Covering Voice, Messaging & Data

• ü Cloud-based – fast deployment

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Virtual Mobile Services: The basis for our offerings

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Voice Calling Text Messaging

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Mobile Services Virtualisation

• A second virtual mobile phone instance delivered on employees’ personal mobile handsets

• Voice and messaging Apps that fully mirror the native user experience

• Seamless cloud integration to corporate IS systems, including Sales Cloud, Service Cloud and Vault

• Ensures clean and complete separation of personal and business records

• Now manageable by enterprises directly, supporting scale deployments in large organisations

Evolution of the Corona service stack

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Connectivity
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Voice World Phone

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Cloud infrastructure providers / partners
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Evolution of the Corona service stack

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Voice Messaging
World Phone World Message
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Connectivity
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Cloud infrastructure providers / partners
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Evolution of the Corona service stack

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CRM activity logging Regulatory archival
Knowledge
– Cell phone calls and SMS – Cell phone calls and SMS
Connectivity
Voice Messaging
World Phone World Message
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Cloud infrastructure providers / partners
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Evolution of the Corona service stack

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Knowledge
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Connectivity
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CRM activity logging Regulatory archival
– Cell phone calls and SMS – Cell phone calls and SMS
Voice Messaging Security
World Phone World Message World Secure
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Cloud infrastructure providers / partners
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Evolution of the Corona service stack

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Semantic analysis
Content quarantine
Intelligence
Machine learning neural networks Work-flow triggers
CRM activity logging Regulatory archival
Knowledge
– Cell phone calls and SMS – Cell phone calls and SMS
Connectivity
Voice Messaging Security
World Phone World Message World Secure
Cloud infrastructure providers / partners
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Evolution of the Corona service stack

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Semantic analysis
Content quarantine
Intelligence
Machine learning neural networks
Work-flow triggers
CRM activity logging Regulatory archival
Knowledge
– Cell phone calls and SMS – Cell phone calls and SMS
Connectivity
Voice Messaging Security
World Phone World Message World Secure
Cloud infrastructure providers / partners
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Compelling Unit Economics

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Virtual Mobile Services: Compelling value

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It’s an obvious value proposition

• Dispense with the cost of issuing cellphones to employees

• Instead provision our voice and messaging Apps that fully mirror the native Apps’ user experience

• Get 100% transparency of staff->client smartphones interactions in your CRM

• Deliver on compliance requirements while ensuring clean and complete separation of personal and business records

50%+ Lower Total Cost of Ownership (TCO)

• But you have to be willing to spend less!

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App platform update

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App portfolio

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World Phone World Message World Wi-Fi World Secure July 2015 March 2017 November 2017 November 2017 (awaiting Apple approval) (awaiting Apple approval)

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World Wi-Fi

– Our Revolutionary new B2C Benefit

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Discoverability

First Augmented Reality Interface for Wi-Fi Search Connectability Bypass most login screens automatically Security

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Automatic, on-demand secure VPN for every connection

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Fun & intuitive Augmented Reality interface

Easy ‘2-click’ connection

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World Secure: – A unique enterprise cyber-security solution

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Automatic VPN protection when accessing insecure Wi-Fi networks

Enterprise mobility management support to increase the VPN protection level dynamically when cyber-threat conditions change

Strong customer interest already evident

Our key B2B partners

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Fully mirrors the native user experience:

• Reproduces the native App experience for voice and messaging – using two parallel Apps for corporate calling and messaging

• Immediate familiarity – no user retraining needed

• Parallel App architecture ensures clean and complete separation of personal and business records

• Seamless cloud integration to corporate IS systems e.g. Archival Hubs, CRM platforms

Existing personal SIM number:

(212) 123-4567 (Native Apps)

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Corporate-owned

number:

(212) 823-4567 (World Apps)

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World Phone 3.0 (sneak peek)

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Significant “under-the-hood” performance and security improvements Our best ever World Phone User Interface and User Experience

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ü High-performance OPUS codec support

ü Full media encryption support

ü Gorgeous, high-performance UI / UX

ü Machine learning ready

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Go-to-market approach and pipeline case studies

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ü Partner with large sales-driven companies

ü Deep integration into 3[rd] party IT platforms

ü Focus on areas not served by carriers

ü Win reference accounts to build trust

Current Corona Integration Partnerships

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World Phone
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Virtualised mobile phone Virtualised mobile phone
Voice Calling Text Messaging
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World Message

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CRM CRM Compliance Compliance

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Current Corona Integration Partnerships

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Virtualised mobile phone Virtualised mobile phone
Voice Calling Text Messaging
World Phone World Message
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CRM CRM Compliance Compliance
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Norwood’s Collaboration with Oracle

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+

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Oracle – Norwood Solution Architecture Solution architecture

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to/from network Voice recordings Message contents Call and text metadata REST API

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Oracle Sales Cloud Oracle Service Cloud Oracle Vault

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Voice Calling
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Text Messaging
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How we connect seamlessly into Oracle Cloud

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Mobility domain World Phone® Mobility World Message

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Automatic activity logging Regulatory archival
DaaS Rich data and metadata on cell phone calls and texts
– Cell phone calls and SMS – Cell phone calls and SMS
API API
SaaS Sales Cloud Service Cloud World PhoneCall & txt Recording World Message
API
PaaS CX Oracle Vault
API API
IaaS
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Automatic activity logging

Regulatory archival

Norwood’s Collaboration with Salesforce

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+

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The AI journey to generate ‘sentiment score’ Future Machine Learning ‘sizzle’ from mobility data

Rich data to enable the three modes of analysing client interactions. Empowers archival systems to achieve rich client discovery

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Tone, Pitch,
Sentiment
Tempo,
Speaker changes, score
Variation rates.
Rich audio Sound analysis
(R80+ ITU-T G.107)
Real-time audio
Call 10 August 2017 at 2.06 pm
Recording Samira can you at least give me some clue
whether this will get resolved soon or do I need
to escalate this to get you guys to take action Language analysis AI
Real-time transcript
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Call metadata Situation analysis
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Case Studies

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Industry	Drivers	Value	USP
Australian Big Bank	1. Accelerate BYOD strategy 2. Satisfy their global regulatory compliance obligations 3. Capture mobile “data” knowledge into their CRM 4. Capture all data, to Enable future intelligence	BYOD for the bank, will deliver 48% savings, while delivering rich intelligence	Norwood captures rich mobile client conversation data & intelligence, which their telco can’t.
Global Mutual Fund	Rapid MiFID II adherence, delivered in a private cloud	Cost of non- compliance is high	Norwood enables rapid MiFID II archival compliance, in a private cloud deployment
Global Investment Bank	1. Streamline the banks existing BYOD expensing process 2. Enable Mobile control while respecting staff privacy 3. Control the roaming operational costs	Reduce the multi Million Expensing & Roaming charges, by > 50%	33 Virtualized Mobile Services, enables BYOD deployments with control & streamlines operational processes.

Case Studies

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Industry	Drivers	Value	USP
University	1. Capture client (student) conversation sentiment meta data into their CRM (in real-time) 2. Enable future intelligence & analysis	Enable future rich conversation analysis	Norwood captures rich client conversation meta data & intelligence, which their telco can’t.
Business Communications Provider	Provide “audited” communications with advanced client Messaging read & delivery receipts, to improve complex workflow processes.	Provide richer Messaging information, at lower cost than SMS.	Unlike plain SMS’s, Norwood’s World Message provides Read & Delivery receipts, to enable richer information flows.

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Unique B2B high-value Virtualised Mobile Service propositions for the Enterprise Unique B2C offers and scalable relationships through major loyalty aggregators and providers Comprehensive technology portfolio backing up both routes to market Enterprise offering for Norwood is as compelling as it has ever been – strong partner and market interest evident

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Paul Ostergaard Founder & CEO info@norwoodsystems.com www.norwoodsystems.com

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Call Us

Norwood Office: +61 8 9200 3500

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