Nice Ltd. — Regulatory Filings 2008

Apr 7, 2008

NICE Systems Limited > T 972 9 775 3777 F 972 9 743 4282 > Insight from InteractionsTM 8 Hapnina Street POB 690 E info@nice.com Ra’anana 43107 Israel

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European Outsourcer, WEBHELP Expands NICE Environment; to Implement NICE’s Interaction Analytics Solution

NICE solution to help improve quality of service and provide a better understanding of customer dynamics

Ra’anana, Israel, April 07, 2008 - NICE Systems Ltd. (NASDAQ: NICE) , a leading global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance, today announced that leading French outsourcer WEBHELP SA operating a unique contact center network in 3 different countries has expanded its NICE environment, and will begin implementation of the Company’s Interaction Analytics solution—part of NICE SmartCenter. The NICE solution will be used in its fifteen sites located in France, Romania and Morocco, and will enable WEBHELP to enhance the quality of service it provides to callers, and provide its clients a deeper understanding of customer dynamics.

With the NICE solutions implemented at its off-shore sites, WEBHELP will be able to further enhance its competitive edge by offering its clients with cost and time efficient capabilities for remote monitoring of agent skills sets, such as communication skills and product knowledge, while improving the quality of service their customers are receiving.

“With the deployment of the NICE solution, WEBHELP strengthens its offering to our large clients with an unequalled solution for multidimensional interaction analytics, precision quality monitoring and advanced coaching of its 5,000 agents around the world,” said Frederic Jousset, co-president, WEBHELP.

“We are pleased that WEBHELP has decided to expand its NICE implementation,” said Tamir Ginat, President NICE EMEA. “The company’s decision to move to add on NICE’s advanced applications reflects a trend we are seeing of more and more customers recognizing the value of NICE’s solutions in helping enhance customer loyalty and retention and improve their contact center’s operational efficiency.”

About WEBHELP

WEBHELP SA is an innovative French group specializing in client relationship management service and products, that are multi-channel (helpdesk, telemarketing, e-mail, courier and chat), multiservice (consulting, development, and integration of technology solutions and service presentation) and multilingual. With presence in three countries, France, Morocco and Romania, WEBHELP has approximately 5,000 agents. WEBHELP is ISO 9001-2000 and NF 345 certified and is known for its superior client services. In June 2007 WEBHELP celebrated its seventh anniversary, having experienced strong growth, an ever growing client portfolio, and developed a unique expertise in off-shore contact center services. Webhelp won the 2007 Europe’500 award rewarding high growth job-creating champions for its outstanding business performance.

About NICE Systems

NICE Systems (NASDAQ: NICE) is the leading provider of Insight from Interactions solutions and value-added services, powered by advanced analytics of unstructured multimedia content – from telephony, web, radio and video communications. NICE’s solutions address the needs of the enterprise and security markets, enabling organizations to operate in an insightful and proactive manner, and take immediate action to improve business and operational performance and ensure safety and security. NICE has over 24,000 customers in more than 135 countries, including over 85 of the Fortune 100 companies. More information is available at http://www.nice.com.

Corporate Media Galit Belkind

NICE Systems galit.belkind@nice.com

+1 877 245 7448

Investors Daphna Golden

NICE Systems +1 877 245 7449 ir@nice.com

Trademark Note: 360° View, Alpha, ACTIMIZE, Actimize logo, Customer Feedback, Dispatcher Assessment, Encorder, eNiceLink, Executive Connect, Executive Insight, FAST, FAST alpha Blue, FAST alpha Silver, FAST Video Security, Freedom, Freedom Connect, IEX, Interaction Capture Unit, Insight from Interactions, Investigator, Last Message Replay, Mirra, My Universe, NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform, NiceScreen, NICE SmartCenter, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision Alto, NiceVision Analytics, NiceVision ControlCenter, NiceVision Digital, NiceVision Harmony, NiceVision Mobile, NiceVision Net, NiceVision NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance, Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView, Universe, Wordnet are trademarks and/or registered trademarks of NICE Systems Ltd. All other trademarks are the property of their respective owners.

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.