Nice Ltd. — Regulatory Filings 2005

Nov 3, 2005

NICE Systems Limited > T 972 9 775 3777 F 972 9 743 4282 8 Hapnina Street POB 690 E info@nice.com Ra’anana 43107 Israel

Insight from Interactions

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Leading South African Cellular Operator Selects NICE VoIP Solutions

Multi-site 1800 channel win, latest in a series of large orders, reflects leadership in high-end VoIP liability and quality management

Ra’anana, Israel, November 03, 2005 –NICE Systems (NASDAQ: NICE), the global provider of advanced solutions that enable organizations to extract Insight from Interactions™ today announced that a leading cellular operator in South Africa has placed an order for the company’s VoIP contact center solution, which will be utilized in two separate sites with a total of 1800 channels, providing VoIP-based liability recording with quality management capabilities. The solution will be integrated with Cisco and Rockwell infrastructure and contact center products.

This order comes on the heels of several other large scale deals, including the provision of VoIP solutions to a large European investment bank, a European security entity with a distributed environment and many small sites, and a contact center for a national insurer. Other major orders include a North American outsourcer and a major retail firm in Asia. These, and other recent deals reinforce the growing leadership of NICE’s suite of patented solutions for VOIP environments.

Serving millions of subscribers, the cellular operator needed a solution that would help maintain and increase call center quality standards, reduce attrition, and lower costs. By applying NICE’s advanced capabilities for precision quality monitoring, supervisors can proactively identify and reliably evaluate the quality of service provided to subscribers. They now have advanced tools to target key calls, correlate them to screen activity, and evaluate how well agents handled the call process compared to performance parameters. By generating insight from their customer interactions, the operator is positioned to increase customer loyalty, decrease churn and improve their overall business performance.

NICE VoIP solutions are an integral part of the company’s unified product architecture and suite of solutions. This enables a smooth migration to VoIP that is transparent to the user, providing true investment protection. NICE offers hybrid solutions that cover the entire spectrum of customer needs, combining traditional and VoIP, liability and quality monitoring for contact centers, as well as trading floors and back offices of financial institutions. NICE offers softwareonly, scalable VoIP solutions that are certified by the world’s leading VoIP switch vendors, addressing small-scale to large, multi-site high-end environments.

“NICE invented and pioneered VoIP recording. Our patented VoIP technology incorporates our market leading expertise in implementing mission critical solutions and providing value-added applications for contact centers and trading floors,” said Zvi Baum, President of Enterprise Interactions Solutions at NICE. “We are committed to on-going innovation, and leading the IP-based contact center and branch of the future. This combined with our global presence and unmatched support capabilities make us the premier choice.”

About NICE

NICE Systems (NASDAQ: NICE) is the leading provider of Insight from Interactions™, based on advanced content analytics - of traditional and IP telephony, web, radio and video communications. NICE's solutions improve business and operational performance, as well as security. NICE has over 23,000 customers in 100 countries, including the world's top 10 banks and over 75% of the Fortune 100 companies. More information is available at www.nice.com.

Media Contact Galit Belkind

NICE Systems +1 877 245 7448 galit.belkind@nice.com

Investors Contact Sigal Elly

NICE Systems +1 877 245 7449 ir@nice.com

Trademark Note: 360[0] View, Agent@home, Big Picture Technology®, Executive Connect®, Executive Insight*, Experience Your Customer®, Investigator, Last Message Replay, Lasting Loyalty, Listen Learn Lead®, MEGACORDER, Mirra®, My Universe, NICE®, NiceAdvantage®, NICE Analyzer, NiceCall®, NiceCLS, NiceCMS, NICE Feedback, NiceFix, NiceGuard, NICE Learning, NICE Link, NiceLog®, NICE Perform, ScreenSense, NiceScreen, NiceSoft, NICE Storage Center, NiceTrack, NiceUniverse®, NiceUniverse LIVE, NiceVision®, NiceVision ALTO, NiceVision Harmony®, NiceVision Mobile®, NiceVision Pro®, NiceVision Virtual®, NiceWatch, Renaissance®, Scenario Replay, Secure Your Vision, Tienna®, TrunkNet®, Universe®, Wordnet® and other product names and services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.

*In Australia only

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.