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Nice Ltd.

Earnings Release May 14, 2020

6950_rns_2020-05-14_7d1d155a-8dda-4183-9777-f6341ebd0bde.pdf

Earnings Release

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NICE Reports 27% Growth in Cloud Revenue For the First Quarter of 2020 Double Digit Growth in Operating Income and Earnings Per Share

Hoboken, New Jersey, May 14, 2020 - NICE (NASDAQ: NICE) today announced results for the first quarter ended March 31, 2020.

First Quarter 2020 Financial Highlights

GAAP Non-GAAP
Revenue of \$410
million, growth of 9% year-over-year
Revenue of \$411 million, growth of 9% year-over-year
Cloud revenue
of \$173
million, growth of 27% year-over-year
Cloud revenue
of \$173
million, growth of 27% year-over-year
Gross margin of 65.9% compared to 65.2% last year Gross margin of 70.9% compared to 70.5% last year
Operating income of \$59
million compared to \$52
million last
Operating income of \$111
million compared to \$97 million
year, growth of 13% last year, growth of 14%
Operating margin of 14.3% compared to 13.8% last year Operating margin of 26.9% compared to 25.7% last year
Diluted EPS of \$0.71
versus \$0.58 last year, growth of 22%
Diluted EPS of \$1.34
versus \$1.18
last year, growth of 14%

"We are pleased to report strong first quarter results driven by an accelerated 27% growth in cloud revenue. We also delivered double-digit growth in operating income and earnings per share with further expansion of our operating margin," said Barak Eilam, CEO NICE. "In light of the current environment, these strong results demonstrate the mission critical nature of our solutions and the strength of our cloud business driven by our three market leading cloud platforms, CXone for Customer Experience, X-Sight for Financial Crime and Compliance, and NICE Investigate for Public Safety."

Mr. Eilam continued, "At the onset of COVID-19, we took immediate action, responding with solutions to provide customers the help they needed to quickly overcome the challenges they faced in this new environment, specifically their ability to move rapidly to the cloud and transform to digital. In fact, we signed up dozens of customers with thousands of agents for our CXone@home offering aimed at helping these customers shift their agents to work from home. I am pleased to see that we have witnessed great response to our offerings across all our business segments that provided the agility these organizations needed.

"At the same time, these organizations are preparing for the next phase - the transformation to cloud and digital. Furthermore, their ability to respond very rapidly in the last few months and manage changes that they thought would take years instead of days is giving them confidence that they have the ability to transform quickly. While we are faced with some unpredictability in the short term due to the economic environment, we continue to experience strong growth in our cloud business. As the clear leader in both cloud and digital in our markets, along with a strong balance sheet, strong cash generation and a keen focus on execution and profitability, we are clearly in the best competitive position to provide the platforms that these organizations need to transform their operations."

GAAP Financial Highlights for the First Quarter Ended March 31:

Revenues: First quarter 2020 total revenues increased 8.9% to \$410.4 million compared to \$377.0 million for the first quarter of 2019.

Gross Profit: First quarter 2020 gross profit and gross margin increased to \$270.3 million and 65.9%, respectively, compared to \$246.0 million and 65.2%, respectively, for the first quarter of 2019.

Operating Income: First quarter 2020 operating income and operating margin increased to \$58.8 million and 14.3%, respectively, compared to \$51.9 million and 13.8%, respectively, for the first quarter of 2019.

Net Income: First quarter 2020 net income and net income margin increased to \$46.1 million and 11.2%, respectively, compared to \$37.1 million and 9.8%, respectively, for the first quarter of 2019.

Fully Diluted Earnings Per Share: Fully diluted earnings per share for the First quarter of 2020 increased 22.4% to \$0.71, compared to \$0.58 in the first quarter of 2019.

Operating Cash Flow and Cash Balance: First quarter 2020 operating cash flow was \$154.8 million. In the first quarter, \$24.1 million was used for share repurchases. As of March 31, 2020, total cash and cash equivalents, short and long term investments were \$1,035.4 million, and total debt was \$467.2 million.

Non-GAAP Financial Highlights for the First Quarter Ended March 31:

Revenues: First quarter 2020 Non-GAAP total revenues increased 8.8% to \$411.2 million compared to \$377.9 million for the first quarter of 2019.

Gross Profit: First quarter 2020 Non-GAAP gross profit and gross margin increased to \$291.6 million and 70.9%, respectively, compared to \$266.5 million and 70.5%, respectively, for the first quarter of 2019.

Operating Income: First quarter 2020 Non-GAAP operating income and Non-GAAP operating margin increased to \$110.5 million and 26.9%, respectively, compared to \$97.0 million and 25.7%, respectively, for the first quarter of 2019.

Net Income: First quarter 2020 Non-GAAP net income and Non-GAAP net income margin increased to \$87.9 million and 21.4%, respectively, from \$75.5 million and 20.0%, respectively, for the first quarter of 2019.

Fully Diluted Earnings Per Share: First quarter 2020 Non-GAAP fully diluted earnings per share increased 13.6% to \$1.34, compared to \$1.18 for the first quarter of 2019.

Second Quarter and Full Year 2020 Guidance:

NICE's guidance is based on current market conditions and expectations. The guidance is subject to various cautionary factors referenced in the section entitled "Forward-Looking Statements" below, including risks and uncertainties associated with the COVID-19 pandemic.

Second Quarter 2020: Second quarter 2020 Non-GAAP total revenues are expected to be in a range of \$387 million to \$397 million. Second quarter 2020 Non-GAAP fully diluted earnings per share are expected to be in a range of \$1.28 to \$1.38.

Given uncertainties related to the COVID-19 pandemic and the rapidly changing global economic environment, the company is withdrawing its previously issued full-year 2020 guidance provided February 13, 2020.

Quarterly Results Conference Call

NICE management will host its earnings conference call today May 14th, 2020 at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. To participate in the call, please dial into the following numbers: United States 1-866-804-8688 or +1-718-354-1175, International +44(0)1296-480-100, United Kingdom 0-800-783-0906, Israel 1-809-344-364. The Passcode is 975 313 67. Additional access numbers can be found at http://www.btconferencing.com/globalaccess/?bid=54\_attended. The call will be webcast live on the Company's website at https://www.nice.com/investor-relations/upcoming-event. An online replay will also be available approximately two hours following the call. A telephone replay of the call will be available for 7 days after the live broadcast and may be accessed by dialing: United States 1-877-482-6144, International +44(0)20-7136-9233, United Kingdom 0-800-032-9687. The Passcode for the replay is 706 733 80.

Non-GAAP financial measures are included in this press release. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition related expenses, amortization of discount on long term debt and the tax effect of the Non-GAAP adjustments. Business combination accounting rules require the recognition of a legal performance obligation related to a revenue arrangement of an acquired entity as a liability. The amount assigned to such liability should be based on its fair value at the date of acquisition. The Non-GAAP adjustment for a revenue arrangement is intended to reflect the full amount of such revenue. The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort.

About NICE

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Investors

Marty Cohen, +1 551 256 5354, [email protected], ET Yisca Erez, +972 9 775-3798, [email protected], CET

Media Contact

Chris Irwin-Dudek, +1 (551) 256-5140, [email protected]

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE' marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company's management regarding the future of the Company's business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Examples of forward-looking statements include guidance regarding the Company's revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.

Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company's growth strategy, success and growth of the Company's cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company's business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). In addition, COVID-19 is contributing to a general slowdown in the global economy and may affect the Company's business, results of operations, financial condition and our future strategic plans. At this time, the extent to which the COVID-19 may impact the Company's financial condition or results of operations is uncertain. Furthermore, due to our subscription based business model, the effect of the COVID-19 may not be fully reflected in our results of operations until future periods, if at all. You are encouraged to carefully review the section entitled "Risk Factors" in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this presentation speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.

$$\mu_{\text{tot}}$$

NICE LTD. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME

U.S. dollars in thousands (except per share amounts)

Quarter ended
March 31,
2020
Unaudited
2019
Unaudited
Revenue:
Product \$
64,608
\$
70,031
Services 173,192 170,918
Cloud 172,628 136,078
Total revenue 410,428 377,027
Cost of revenue:
Product 6,104 5,881
Services 53,513 55,123
Cloud 80,468 70,046
Total cost of revenue 140,085 131,050
Gross profit 270,343 245,977
Operating expenses:
Research and development, net 52,781 46,566
Selling and marketing 99,816 102,067
General and administrative 49,113 34,714
Amortization of acquired intangible assets 9,805 10,701
Total operating expenses 211,515 194,048
Operating income 58,828 51,929
Finance and other expense, net 1,650 3,418
Income before tax 57,178 48,511
Taxes on income 11,064 11,447
Net income 46,114 37,064
Less: net loss attributable to non-controlling interests 84 -
Net income attributable to Nice Ltd.'s shareholders 46,198 37,064
Earnings per share:
Basic \$
0.74
\$
0.60
Diluted \$
0.71
\$
0.58
Weighted average shares outstanding:
Basic 62,477 61,842
Diluted 65,335 63,759

NICE LTD. AND SUBSIDIARIES RECONCILIATION OF GAAP TO NON-GAAP RESULTS U.S. dollars in thousands (except per share amounts)

Quarter ended
March 31,
2020 2019
GAAP revenues \$
410,428
\$ 377,027
Valuation adjustment on acquired deferred product revenue - 15
Valuation adjustment on acquired deferred services revenue - 2
Valuation adjustment on acquired deferred cloud revenue
Non-GAAP revenues
\$
779
411,207
\$ 872
377,916
GAAP cost of revenue \$
140,085
\$ 131,050
Amortization of acquired intangible assets on cost of product (1,134) (870)
Amortization of acquired intangible assets on cost of services (1,522) (1,535)
Amortization of acquired intangible assets on cost of cloud (15,558) (14,805)
Valuation adjustment on acquired deferred cost of cloud 293 686
Cost of product revenue adjustment (1) (68) (105)
Cost of services revenue adjustment (1) (1,600) (2,144)
Cost of cloud revenue adjustment (1,2) (844) (907)
Non-GAAP cost of revenue \$
119,652
\$ 111,370
GAAP gross profit \$
270,343
\$ 245,977
Gross profit adjustments 21,212 20,569
Non-GAAP gross profit \$
291,555
\$ 266,546
GAAP operating expenses \$
211,515
\$ 194,048
Research and development (1) (2,615) (1,562)
Sales and marketing (1,2)
General and administrative (1,2)
(5,265)
(12,834)
(5,676)
(6,610)
Amortization of acquired intangible assets (9,805) (10,702)
Valuation adjustment on acquired deferred commission 35 93
Non-GAAP operating expenses \$
181,031
\$ 169,591
GAAP finance & other expense (income), net \$
1,650
\$ 3,418
Amortization of discount on debt (2,342) (2,308)
Non-GAAP finance & other expense (income), net \$
(692)
\$ 1,110
GAAP taxes on income \$
11,064
\$ 11,447
Tax adjustments re non-GAAP adjustments 12,291 8,882
Non-GAAP taxes on income \$
23,355
\$ 20,329
GAAP net income \$
46,114
\$ 37,064
Valuation adjustment on acquired deferred revenue 779 889
Valuation adjustment on acquired deferred cost of cloud revenue (293) (686)
Amortization of acquired intangible assets 28,019 27,912
Valuation adjustment on acquired deferred commission (35) (93)
Share-based compensation (1) 21,645 17,004
Acquisition related expenses (2) 1,581 -
Amortization of discount on long term debt 2,342 2,308
Tax adjustments re non-GAAP adjustments (12,291) (8,882)
Non-GAAP net income \$
87,861
\$ 75,516
GAAP diluted earnings per share \$
0.71
\$ 0.58
Non-GAAP diluted earnings per share \$
1.34
\$ 1.18
Shares used in computing GAAP diluted earnings per share 65,335 63,759
Shares used in computing non-GAAP diluted earnings per share 65,335 63,759

NICE LTD. AND SUBSIDIARIES RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued)

U.S. dollars in thousands

(1) Share-based Compensation

Quarter ended
March 31,
2020 2019
Cost of product revenue \$ 68 \$ 105
Cost of services revenue 1,600 2,144
Cost of cloud revenue 844 907
Research and development 2,615 1,562
Sales and marketing 5,177 5,676
General and administrative 11,341 6,610
\$ 21,645 \$ 17,004

(2) Acquisition related expenses

Quarter ended
March 31,
2020 2019
Sales and marketing \$
88
\$ -
General and administrative 1,493 -
\$
1,581
\$ -

NICE LTD. AND SUBSIDIARIES CONSOLIDATED CASH FLOW STATEMENTS

U.S. dollars in thousands

Quarter ended
March 31,
2020 2019
Unaudited Unaudited
Operating Activities
Net income \$
46,114
37,064
Depreciation and amortization 44,050 41,808
Stock based compensation 21,568 17,004
Amortization of premium and discount and accrued interest on marketable securities 748 (341)
Deferred taxes, net (9,192) (7,858)
Changes in operating assets and liabilities:
Trade Receivables 659 30,723
Prepaid expenses and other assets (14,091) (20,582)
Trade payables 12,478 (825)
Accrued expenses and other current liabilities 11,897 32,438
Operating lease right-of-use assets, net 4,149 4,117
Deferred revenue 38,513 53,407
Long term liabilities - 123
Operating lease liabilities (5,557) (5,505)
Amortization of discount on long term debt 2,343 2,307
Other 1,143 (1,468)
Net cash provided by operating activities 154,822 182,412
Investing Activities
Purchase of property and equipment (9,633) (8,416)
Purchase of Investments (85,427) (191,308)
Proceeds from Investments 85,885 76,950
Capitalization of software development costs (9,287) (8,494)
Payments for business acquisitions, net of cash acquired (50,836) -
Net cash used in investing activities (69,298) (131,268)
Financing Activities
Proceeds from issuance of shares upon exercise of share options 1,484 1,617
Purchase of treasury shares (24,070) (10,100)
Capital Lease payments (162) (253)
Net cash used in financing activities (22,748) (8,736)
Effect of exchange rates on cash and cash equivalents (1,987) 189
Net change in cash and cash equivalents 60,789 42,597
Cash and cash equivalents, beginning of period \$
228,323
\$
242,099
Cash and cash equivalents, end of period \$
289,112
\$
284,696

NICE LTD. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS

U.S. dollars in thousands

March 31,
2020
Unaudited
December 31,
2019
Audited
ASSETS
CURRENT ASSETS:
Cash and cash equivalents \$
289,112
\$
228,323
Short-term investments 192,525 210,772
Trade receivables 315,786 319,622
Prepaid expenses and other current assets 130,163 116,972
Total current assets 927,586 875,689
LONG-TERM ASSETS:
Long-term investments 553,732 542,389
Property and equipment, net 141,775 141,647
Deferred tax assets 30,626 30,513
Other intangible assets, net 405,710 411,019
Operating lease right-of-use assets 103,649 106,196
Goodwill 1,428,056 1,378,418
Other long-term assets 124,762 124,034
Total long-term assets 2,788,310 2,734,216
TOTAL ASSETS \$
3,715,896
\$
3,609,905
LIABILITIES AND SHAREHOLDERS' EQUITY
CURRENT LIABILITIES:
Trade payables \$
40,979
\$
30,376
Deferred revenues and advances from customers 274,793 245,792
Current maturities of operating leases 21,200 21,519
Exchangeable senior notes 253,616 251,583
Accrued expenses and other liabilities 407,391 391,685
Total current liabilities 997,979 940,955
LONG-TERM LIABILITIES:
Deferred revenues and advances from customers 31,199 26,045
Operating leases 99,780 103,490
Deferred tax liabilities 46,494 52,509
Loan 213,542 213,313
Other long-term liabilities 16,197 16,327
Total long-term liabilities 407,212 411,684
SHAREHOLDERS' EQUITY
Nice Ltd's equity 2,285,804 2,257,266
Non-controlling interests 24,901 -
Total shareholders' equity 2,310,705 2,257,266
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY \$
3,715,896
\$
3,609,905

נייס מדווחת על גידול של 27% בהכנסות מעסקי הענן ברבעון הראשון של 2020

צמיחה דו ספרתית ברווח התפעולי וברווח למניה

הובוקן, ניו ג'רזי , 14 במאי, 2020 – נייס )נאסד"ק: NICE )פרסמה היום את התוצאות לרבעון הראשון של 2020 שהסתיים ב - 31 במרץ, .2020

עיקרי התוצאות לרבעון הר אשון של :2020

GAAP Non-GAAP
לאשתקד לאשתקד
בהשוואה בהשוואה
ל 9% ל 9%
ר, גידול ש ר, גידול ש
מיליון דול מיליון דול
של 410 של 411
הכנסות הכנסות
מאשתקד מאשתקד
ל 27% ל 27%
ר, גידול ש ר, גידול ש
מיליון דול מיליון דול
173 173
ענן בסך ענן בסך
הכנסות מ הכנסות מ
אשתקד אשתקד
65.2% 70.5%
לעומת לעומת
ל 65.9% ל 70.9%
ח גולמי ש ח גולמי ש
שיעור רוו שיעור רוו
ר, גידול
מיליון דול
52
ל-
בהשוואה
ר
מיליון דול
לי של 59
רווח תפעו
ר, גידול
מיליון דול
97
ל-
בהשוואה
ר
מיליון דול
111
לי של
רווח תפעו
של 13% של 14%
אשתקד אשתקד
13.8% 25.7%
לעומת לעומת
14.3% 26.9%
של של
ח תפעולי ח תפעולי
שיעור רוו שיעור רוו
דולר דולר
0.58 1.18
וואה ל- וואה ל-
דולר בהש דולר בהש
0.71 של 1.34
מלא של מלא
ה בדילול ה בדילול
רווח למני רוו ח למני
של 22% של 14%
ידול ידול
אשתקד, ג אשתקד, ג

"אנו שמחים לדווח על תוצאות חזקות לרבעון הראשון של השנה הנובעות מצמיחה מואצת של 27% בהכנסות הענן. בנוסף, אנו מדווחים על גידול דו ספרתי ברווח התפעולי וברווח למניה, עם המשך התרחבות של שיעור הרווח התפעולי," אמר ברק עילם, מנכ"ל נייס.

"לאור המצב הנוכחי, התוצאות החזקות האלו ממחישות את הצורך הקריטי במוצרים שלנו ואת העוצמה של עסקי הענן שלנו שבאים לידי ביטוי בשלוש פלטפורמות מובילות שוק, CXone עבור שוק ה - Exprience Customer, sight-X עבור שוק ה- Financial ."Public Safety -ה שוק עבור NICE Investigate -ו Crime and Complaince

מר עילם הוסיף, " עם התפרצות מגיפת הקורונה, נקטנו בפעולות מיידיות והשקנו מוצרים על מנת לעזור ללקוחות שלנו להתגבר במהירות על האתגרים העומדים בפניהם בסביבה חדשה זו, וביחוד לסייע להם לעבור במהירות לענן ולדיגיטל. סיפקנו לעשרות לקוחות עם אלפי נציגי שירות את home@CXone במטרה לעזור להם להעביר את נציגי השירות לעבודה מהבית. אנחנו זוכים לתגובות מצוינות למוצרים שלנו בסגמנטים השונים, המאפשרים לארגונים לפעול במהירות ובזריזות".

"במקביל, ארגונים רבים נערכים לשלב הבא - המעבר לענן ולדיגיטל. יתרה מזאת, היכולת שלהם בחודשים האחרונים להגיב במהירות רבה ולהתמודד בתוך מספר ימים עם שינויים שבעבר חשבו שידרשו היערכות של שנים, נוסכת בהם בטחון שיש להם את היכולת לבצע שינויים במהירות. בעוד שאנו עומדים בפני מצב של חוסר ודאות בטווח הקצר בשל הסביבה הכלכלית, אנו ממשיכים לראות צמיחה גבוהה בעסקי הענן שלנו. כמובילת שוק ברורה בשווקים שלה הן בענן והן בדיגיטל, ביחד עם מאזן ותזרים מזומנים חזקים ומיקוד בביצועים ובריווחיות, נייס נמצאת ללא ספק במצב התחרותי הטוב ביותר לספק את הפלטפורמות לארגונים אשר זקוקים להן על מנת לשנות את אופן פעולתם".

עיקרי התוצאות הפיננסיות ) GAAP )לרבעון ה ראשון שהסתיים ב- 31 במרץ:

הכנסות: ההכנסות ברבעון הראשון של 2020 גדלו ב - 8.9% ל- 410.4 מיליון דולר, לעומת 377.0 מיליון דולר ברב עון הראשון של .2019

רווח גולמי : הרווח הגולמי ושיעור הרווח הגולמי ברבעון הראשון של 2020 גדלו ל- 270.3 מיליון דולר ו- ,65.9% בהתאמה, לעומת 246.0 מיליון דולר ו - ,65.2% בהתאמה, ברבעון הראשון של .2019

רווח תפעולי : הרווח התפעולי ושיעור הרווח התפעולי ברבעון הראשון של 2020 גדלו ל- 58.8 מיליון דולר ו- ,14.3% בהתאמה, לעומת 51.9 מיליון דולר ו - ,13.8% בהתאמה, ברבעון הראשון של .2019

רווח נקי : הרווח הנקי ושיעור הרווח הנקי ברבעון הראשון של 2020 גדלו ל- 46.1 מיליון דולר ו- ,11.2% בהתאמה, לעומת 37.1 מיליון דולר ו - ,9.8% בהתאמה ברבעון הראשון של .2019

רווח למניה בדילול מלא: הרווח למניה בדילול מלא ברבעון הראשון של 2020 גדל ב - 22.4% ל - 0.71 דולר לעומת 0.58 דולר ברבעון הראשון של .2019

תזרים המזומנים מפעילות שוטפת ויתרת מזומנים: תזרים המזומנים מפעילות שוטפת ברבעון הראשון של 2020 היה 154.8 מיליון דולר . ברבעון הראשון 24.1 מיליון דולר שימשו לרכישה חוזרת של מניות . נכון ל - 31 במרץ ,2020 יתרות המזומנים ושווי המזומנים, וכן השקעות לטווח קצר וארוך הסתכמו ב- 1,035.4 מיליון דולר . סך החוב הסתכם ב- 467.2 מיליון דולר.

עיקרי התוצאות הפיננסיות ) GAAP-Non )לרבעון הראשון שהסתיים ב31- במרץ:

הכנסות: ההכנסות )GAAP-Non )ברבעון הראשון של 2020 גדלו ל - 411.2 מיליון דולר, גידול של 8.8% לעומת 377.9 מיליון דולר ברבעון הראשון של .2019

רווח גולמי : הרווח הגולמי )GAAP-Non )ושיעור הרווח הגולמי )GAAP-Non )ברבעון הראשון של 2020 גדלו ל - 291.6 מיליון דולר ו- ,70.9% בהתאמה, ל עומת 266.5 מיליון דולר ו- ,70.5% בהתאמה, ברבעון הראשון של .2019

רווח תפעולי : הרווח התפעולי )GAAP-Non )וש יעור הרווח התפעולי )GAAP-Non )ברבעון הראשון של 2020 גדלו ל- 110.5 מיליון דולר ו - ,26.9% בהתאמה, לעומת 97.0 מיליון דולר ו- ,25.7% בהתאמה, ברבעון הראשון של .2019

רווח נקי : הרווח הנקי )GAAP-Non )ושיעור הרווח הנקי ) GAAP-Non )ברבעון הראשון של 2020 גדלו ל- 87.9 מיליון דולר ו - ,21.4% בהתאמה, ל עומת 75.5 מיליון דולר ו - 20.0% בהתאמה ברבעון הראשון של .2019

רווח למניה בדילול מלא: הרווח )GAAP-Non )למניה בדילול מלא ברבעון הראשון של 2020 גדל ב- 13.6% ל- 1.34 דולר לעומת 1.18 דולר ברבעון הראשון של .2019

תחזית לרבעון השני ול שנת :2020

התחזית שנייס מספקת מבוססת על תנאי השוק ועל ציפיות. התחזית כפופה לגורמי סיכון משתנים כפי שמפורטים בפסקת Statement Looking Forward למטה, הכוללת סיכונים וחוסר ודאות הקשורים למגיפת הקורונה )-19COVID).

התחזיות לרבעון השני של :2020 סך ההכנסות )GAAP-Non )ברבעו ן השני של ,2020 צפוי להסתכם ב- 387 מיל יון דולר עד 397 מיליון דולר.

הרווח )GAAP-Non )למניה בדילול מלא ברבעון השני של 2020 צפוי להיות בטווח של 1.28 דולר עד 1.38 דולר.

בשל חוסר הודאות הקשורה למגיפת הקורונה ולסביבה הכלכלית העולמית המשתנה במהירות, החברה מושכת את תחזיותיה הקודמות לשנת 2020 אשר ניתנו ב 13- בפברואר .2020

שיחת ועידה לדיון בתוצאות הרבעוניות

הנהלת נייס תארח שיחת ועידה לדיון בתוצאות הפיננסיות ובתחזית החברה היום, 14 במאי ,2020 בשעה 8:30 בבוקר שעון החוף המזרחי של ארה" ב, 13:30 לפי שעון גריניץ' ו15:30- לפי שעון ישראל . להשתתפות בשיחה יש לחייג את המספרים הבאים : מארה"ב : 1-866-804-8688 או .+1-718-354-1175 ממדינות אחרות 1296-480-100(0)+44; מבריטניה 0-800-783-0906; מישראל: .1-809-344-364 קוד הכניסה הוא 67 313 .975 מספרי גישה נוספים מוצגים ב- attended\_54=bid?/globalaccess/com.btconferencing.www://http. השיחה תשודר באינטרנט בשידור חי באתר .השיחה אחרי כשעתיים להאזנה זמינה ותהיהhttp://www.nice.com/news-and-events/ir-eventsבכתובת החברה הקלטה של השיחה תעמוד לרשות המעוניינים למשך 7 ימים אחרי השיד ור החי וניתן להאזין לה באמצעות חיוג המספר 1-877-482-6144 מארה"ב , 20-7136-9233(0)+44 ממדינות אחרות ו 0-800-032-9687- מבריטניה . קוד הכניסה להקלטה הוא 80 733 .706

אודות נייס

נייס )NICE :NASDAQ, ת" א: נייס ( הינה המובילה העולמית במתן פתרונות תוכנה, הן ברישיונות תוכנה והן בענן, המאפשרים לארגונים לנקוט בפעולה הבאה הטובה ביותר באמצעות כלים אנליטיים המנתחים מידע מובנה ושאינו מובנה. הפתרונות של נייס מסייעים לארגונים לשפר את חוויית הלקוח, להבטיח ציות לרגולציה, להיאבק בפשיעה פיננסית ולשמור על נכסים . הפתרונות של נייס נמצאים בשימוש של יותר מ25,000- ארגונים ביותר מ150- מדינות, כולל מע ל 85 מהחברות המדורגות ב100- Fortune. www.nice.com

מסמך זה מהווה תרגום נוחות בלבד לעיקרי הדוחות ולהודעה לעיתונות באנגלית שפורסמה בארה "ב, המחייבת מבחינת החברה, והכוללת מידע נוסף , בין היתר בנוגע להפרשים בין GAAP ל -GAAP-Non.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company's management regarding the future of the Company's business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Examples of forward-looking statements include guidance regarding the Company's revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.

Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company's growth strategy, success and growth of the Company's cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company's business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). In addition, COVID-19 is contributing to a general slowdown in the global economy and may affect the Company's business, results of operations, financial condition and our future strategic plans. At this time, the extent to which the COVID-19 may impact the Company's financial condition or results of operations is uncertain. Furthermore, due to our subscription based business model, the effect of the COVID-19 may not be fully reflected in our results of operations until future periods, if at all. You are encouraged to carefully review the section entitled "Risk Factors" in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this presentation speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.

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