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NELNET INC Interim / Quarterly Report 2013

May 9, 2013

31093_10-q_2013-05-10_cceb502f-e8f4-488f-afcb-96252523829b.zip

Interim / Quarterly Report

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10-Q 1 nni-33113x10q.htm 10-Q html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd" Document created using WebFilings 1 Copyright 2008-2013 WebFilings LLC. All Rights Reserved NNI-3.31.13-10Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

(Mark One)

ý QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2013

or

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to .

COMMISSION FILE NUMBER 001-31924

NELNET, INC.

(Exact name of registrant as specified in its charter)

NEBRASKA (State or other jurisdiction of incorporation or organization) 84-0748903 (I.R.S. Employer Identification No.)
121 SOUTH 13TH STREET, SUITE 201 LINCOLN, NEBRASKA (Address of principal executive offices) 68508 (Zip Code)

(402) 458-2370

(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ]

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes [X] No [ ]

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer [ ] Accelerated filer [X]

Non-accelerated filer [ ] Smaller reporting company [ ]

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes[ ] No[X]

As of April 30, 2013 , ther e were 34,995,083 and 11,495,377 shares of Class A Common Stock and Class B Common Stock, par value $0.01 per share, outstanding, respectively (excluding 11,317,364 shares of Class A Common Stock held by wholly owned subsidiaries).

NELNET, INC.

FORM 10-Q

INDEX

March 31, 2013

PART I. FINANCIAL INFORMATION — Item 1. Financial Statements 2
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations 22
Item 3. Quantitative and Qualitative Disclosures about Market Risk 43
Item 4. Controls and Procedures 48
PART II. OTHER INFORMATION
Item 1. Legal Proceedings 49
Item 1A. Risk Factors 49
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds 49
Item 6. Exhibits 51
Signatures 52

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Dollars in thousands, except share data)
As of As of
March 31, 2013 December 31, 2012
(unaudited)
Assets:
Student loans receivable (net of allowance for loan losses of $49,409 and $51,902, respectively) $ 24,885,316 24,830,621
Cash and cash equivalents:
Cash and cash equivalents - not held at a related party 7,219 7,567
Cash and cash equivalents - held at a related party 42,847 58,464
Total cash and cash equivalents 50,066 66,031
Investments 159,498 83,312
Restricted cash and investments 814,767 815,462
Restricted cash - due to customers 47,445 96,516
Accrued interest receivable 305,177 307,518
Accounts receivable (net of allowance for doubtful accounts of $1,383 and $1,529, respectively) 73,239 63,638
Goodwill 117,118 117,118
Intangible assets, net 8,556 9,393
Property and equipment, net 31,107 31,869
Other assets 91,737 88,976
Fair value of derivative instruments 61,198 97,441
Total assets $ 26,645,224 26,607,895
Liabilities:
Bonds and notes payable $ 25,125,177 25,098,835
Accrued interest payable 15,861 14,770
Other liabilities 176,340 161,671
Due to customers 47,445 96,516
Fair value of derivative instruments 53,997 70,890
Total liabilities 25,418,820 25,442,682
Commitments and contingencies
Equity:
Nelnet, Inc. shareholders' equity:
Preferred stock, $0.01 par value. Authorized 50,000,000 shares; no shares issued or outstanding
Common stock:
Class A, $0.01 par value. Authorized 600,000,000 shares; issued and outstanding 35,029,341 shares and 35,116,913 shares, respectively 350 351
Class B, convertible, $0.01 par value. Authorized 60,000,000 shares; issued and outstanding 11,495,377 shares 115 115
Additional paid-in capital 27,786 32,540
Retained earnings 1,192,822 1,129,389
Accumulated other comprehensive earnings 5,050 2,813
Total Nelnet, Inc. shareholders' equity 1,226,123 1,165,208
Noncontrolling interest 281 5
Total equity 1,226,404 1,165,213
Total liabilities and equity $ 26,645,224 26,607,895
Supplemental information - assets and liabilities of consolidated variable interest entities:
Student loans receivable $ 24,957,745 24,920,130
Restricted cash and investments 768,400 753,511
Fair value of derivative instruments 47,997 82,841
Other assets 256,832 306,454
Bonds and notes payable (25,218,392 ) (25,209,341 )
Other liabilities (319,248 ) (348,364 )
Net assets of consolidated variable interest entities $ 493,334 505,231

See accompanying notes to consolidated financial statements.

2

NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(Dollars in thousands, except share data)
(unaudited)
Three months
ended March 31,
2013 2012
Interest income:
Loan interest $ 155,539 153,058
Investment interest 1,617 1,095
Total interest income 157,156 154,153
Interest expense:
Interest on bonds and notes payable 58,358 69,297
Net interest income 98,798 84,856
Less provision for loan losses 5,000 6,000
Net interest income after provision for loan losses 93,798 78,856
Other income (expense):
Loan and guaranty servicing revenue 55,601 49,488
Tuition payment processing and campus commerce revenue 23,411 21,913
Enrollment services revenue 28,957 31,664
Other income 9,416 10,954
Gain on sale of loans and debt repurchases 1,407
Derivative market value and foreign currency adjustments and derivative settlements, net 1,072 (15,180 )
Total other income 119,864 98,839
Operating expenses:
Salaries and benefits 47,905 49,095
Cost to provide enrollment services 19,642 21,678
Depreciation and amortization 4,377 8,136
Other 34,941 32,263
Total operating expenses 106,865 111,172
Income before income taxes 106,797 66,523
Income tax expense 38,447 23,230
Net income 68,350 43,293
Net income attributable to noncontrolling interest 271 152
Net income attributable to Nelnet, Inc. $ 68,079 43,141
Earnings per common share:
Net income attributable to Nelnet, Inc. shareholders - basic and diluted $ 1.46 0.91
Weighted average common shares outstanding - basic and diluted 46,658,031 47,298,195

See accompanying notes to consolidated financial statements.

3

NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Dollars in thousands)
(unaudited)
Three months
ended March 31,
2013 2012
Net income $ 68,350 43,293
Other comprehensive income:
Available-for-sale securities:
Unrealized holding gains arising during period, net 4,520 2,182
Less reclassification adjustment for gains recognized in net income, net (957 ) (1,248 )
Income tax effect (1,326 ) (329 )
Total other comprehensive income 2,237 605
Comprehensive income 70,587 43,898
Comprehensive income attributable to noncontrolling interest 271 152
Comprehensive income attributable to Nelnet, Inc. $ 70,316 43,746

See accompanying notes to consolidated financial statements.

4

NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(Dollars in thousands, except share data)
(unaudited)
Nelnet, Inc. Shareholders
Preferred stock shares Common stock shares Preferred stock Class A common stock Class B common stock Additional paid-in capital Retained earnings Accumulated other comprehensive earnings Employee notes receivable Noncontrolling interest Total equity
Class A Class B
Balance as of December 31, 2011 35,643,102 11,495,377 $ — 356 115 49,245 1,017,629 (1,140 ) 1,066,205
Issuance of minority membership interest 5 5
Net income 43,141 152 43,293
Other comprehensive income 605 605
Cash dividend on Class A and Class B common stock - $0.10 per share (4,712 ) (4,712 )
Issuance of common stock, net of forfeitures 220,584 2 2,424 2,426
Compensation expense for stock based awards 395 395
Repurchase of common stock (42,629 ) (1,116 ) (1,116 )
Reduction of employee stock notes receivable 772 772
Balance as of March 31, 2012 35,821,057 11,495,377 $ — 358 115 50,948 1,056,058 605 (368 ) 157 1,107,873
Balance as of December 31, 2012 35,116,913 11,495,377 $ — 351 115 32,540 1,129,389 2,813 5 1,165,213
Issuance of minority membership interest 5 5
Net income 68,079 271 68,350
Other comprehensive income 2,237 2,237
Cash dividend on Class A and Class B common stock - $0.10 per share (4,646 ) (4,646 )
Issuance of common stock, net of forfeitures 125,963 1 1,272 1,273
Compensation expense for stock based awards 676 676
Repurchase of common stock (213,535 ) (2 ) (6,702 ) (6,704 )
Balance as of March 31, 2013 35,029,341 11,495,377 $ — 350 115 27,786 1,192,822 5,050 281 1,226,404

See accompanying notes to consolidated financial statements.

5

NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)
(unaudited)
Three months
ended March 31,
2013 2012
Net income attributable to Nelnet, Inc. $ 68,079 43,141
Net income attributable to noncontrolling interest 271 152
Net income 68,350 43,293
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization, including debt discounts and student loan premiums and deferred origination costs 20,079 28,072
Student loan discount accretion (9,075 ) (10,551 )
Provision for loan losses 5,000 6,000
Derivative market value adjustment 19,507 (16,835 )
Foreign currency transaction adjustment (28,763 ) 32,242
Gain on sale of loans (33 )
Gain from debt repurchases (1,374 )
Gain from sales of available-for-sale securities, net (957 ) (1,248 )
Deferred income tax expense (benefit) 4,874 (7,190 )
Other (355 ) 499
Decrease in accrued interest receivable 2,341 12,023
Increase in accounts receivable (9,601 ) (561 )
Decrease in other assets 293 1,140
Increase (decrease) in accrued interest payable 1,091 (353 )
Increase in other liabilities 13,614 14,040
Net cash provided by operating activities 84,991 100,571
Cash flows from investing activities:
Purchases of student loans (758,508 ) (176,433 )
Net proceeds from student loan repayments, claims, capitalized interest, participations, and other 688,387 597,034
Proceeds from sale of student loans 11,284 32,592
Purchases of available-for-sale securities (86,776 ) (27,719 )
Proceeds from sales of available-for-sale securities 13,405 6,843
Purchases of property and equipment, net (2,778 ) (2,306 )
Decrease (increase) in restricted cash 695 (91,631 )
Business acquisition contingency payment (1,550 )
Net cash (used in) provided by investing activities (134,291 ) 336,830
Cash flows from financing activities:
Payments on bonds and notes payable (2,244,266 ) (692,408 )
Proceeds from issuance of bonds and notes payable 2,295,865 279,667
Payments of debt issuance costs (7,093 ) (1,595 )
Dividends paid (4,646 ) (4,712 )
Repurchases of common stock (6,704 ) (1,116 )
Proceeds from issuance of common stock 174 116
Payments received on employee stock notes receivable 772
Issuance of noncontrolling interest 5 5
Net cash provided by (used in) financing activities 33,335 (419,271 )
Net (decrease) increase in cash and cash equivalents (15,965 ) 18,130
Cash and cash equivalents, beginning of period 66,031 42,570
Cash and cash equivalents, end of period $ 50,066 60,700
Supplemental disclosures of cash flow information:
Interest paid $ 48,696 61,338
Income taxes paid, net of refunds $ 5,489 2,920

See accompanying notes to consolidated financial statements.

6

NELNET, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Information as of March 31, 2013 and for the three months ended

March 31, 2013 and 2012 is unaudited)

(Dollars in thousands, except per share amounts, unless otherwise noted)

1. Basis of Financial Reporting

The accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of March 31, 2013 and for the three months ended March 31, 2013 and 2012 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2012 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three months ended March 31, 2013 are not necessarily indicative of the results for the year ending December 31, 2013 . The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2012 (the "2012 Annual Report").

2. Student Loans Receivable and Allowance for Loan Losses

Student loans receivable consisted of the following:

As of — March 31, 2013 As of — December 31, 2012
Federally insured loans
Stafford and other $ 7,145,693 7,261,114
Consolidation 17,852,598 17,708,732
Total 24,998,291 24,969,846
Non-federally insured loans 32,306 26,034
25,030,597 24,995,880
Loan discount, net of unamortized loan premiums and deferred origination costs (95,872 ) (113,357 )
Allowance for loan losses – federally insured loans (37,913 ) (40,120 )
Allowance for loan losses – non-federally insured loans (11,496 ) (11,782 )
$ 24,885,316 24,830,621
Allowance for federally insured loans as a percentage of such loans 0.15 % 0.16 %
Allowance for non-federally insured loans as a percentage of such loans 35.59 % 45.26 %

7

Activity in the Allowance for Loan Losses

The provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb losses, net of recoveries, inherent in the portfolio of student loans. Activity in the allowance for loan losses is shown below.

Three months ended March 31, — 2013 2012
Balance at beginning of period $ 51,902 48,482
Provision for loan losses:
Federally insured loans 6,000 6,000
Non-federally insured loans (1,000 )
Total provision for loan losses 5,000 6,000
Charge-offs:
Federally insured loans (5,990 ) (5,495 )
Non-federally insured loans (772 ) (769 )
Total charge-offs (6,762 ) (6,264 )
Recoveries - non-federally insured loans 368 351
Purchase (sale) of federally insured loans and other, net (2,218 ) (927 )
Transfer from repurchase obligation related to non-federally insured loans purchased, net 1,119 793
Balance at end of period $ 49,409 48,435
Allocation of the allowance for loan losses:
Federally insured loans $ 37,913 36,783
Non-federally insured loans 11,496 11,652
Total allowance for loan losses $ 49,409 48,435

Repurchase Obligations

As of March 31, 2013 , the Company had participated a cumulative amount of $98.7 million (par value) of non-federally insured loans to third parties. Loans participated under these agreements have been accounted for by the Company as loan sales. Accordingly, the participation interests sold are not included in the Company’s consolidated balance sheets. Per the terms of the servicing agreements, the Company’s servicing operations are obligated to repurchase loans subject to the participation interests in the event such loans become 60 or 90 days delinquent.

In addition, on January 13, 2011 , the Company sold a portfolio of non-federally insured loans for proceeds of $91.3 million ( 100% of par value). The Company retained credit risk related to this portfolio and will pay cash to purchase back any loans which become 60 days delinquent. As of March 31, 2013 , the balance of this portfolio was $70.5 million (par value).

The Company’s estimate related to its obligation to repurchase these loans is included in “other liabilities” in the Company’s consolidated balance sheets. The activity related to this accrual is detailed below.

Three months ended March 31, — 2013 2012
Beginning balance $ 16,130 19,223
Repurchase obligation transferred to the allowance for loan losses related to loans purchased, net (1,119 ) (793 )
Ending balance $ 15,011 18,430

8

Student Loan Status and Delinquencies

Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The percent of non-federally insured loans that were delinquent 31 days or greater as of March 31, 2013 , December 31, 2012 , and March 31, 2012 was 20.5 percent , 28.6 percent , and 29.5 percent , respectively. The table below shows the Company’s federally insured student loan delinquency amounts.

Rehabilitation Loans Purchased and Delinquent Loans Funded in FFELP Warehouse Facilities

Rehabilitation loans are student loans that have previously defaulted, but for which the borrower has made a specified number of on-time payments. Although rehabilitation loans benefit from the same guarantees as other federally insured student loans, rehabilitation loans have generally experienced re-default rates that are higher than default rates for federally insured student loans that have not previously defaulted. The Company has purchased a significant amount of rehabilitation loans during 2012 and 2013. Upon purchase, these loans are recorded at fair value, which generally approximates the federal guarantee rate under the Federal Family Education Loan Program ("FFEL Program" or "FFELP"). As such, there is minimal credit risk related to rehabilitation loans purchased; therefore, these loans are presented separately in the following delinquency tables.

In addition, the Company has purchased delinquent federally insured loans that are funded in the Company's FFELP warehouse facilities. Upon purchase, these loans are recorded at fair value, which generally approximates the federal guarantee rate. As such, there is minimal credit risk related to these loans. Loans delinquent 121 days or greater and funded in the Company's FFELP warehouse facilities are included with rehabilitated loans purchased in the following delinquency tables.

As of March 31, 2013 As of December 31, 2012 As of March 31, 2012
Federally insured loans, excluding rehabilitation loans purchased:
Loans in-school/grace/deferment $ 2,933,416 $ 2,949,320 $ 3,568,310
Loans in forbearance 2,890,574 2,992,023 3,279,854
Loans in repayment status:
Loans current 14,501,802 87.8 % 14,583,044 87.6 % 14,456,472 87.5 %
Loans delinquent 31-60 days 621,296 3.8 652,351 3.9 531,045 3.2
Loans delinquent 61-90 days 409,209 2.5 330,885 2.0 320,817 1.9
Loans delinquent 91-120 days 241,113 1.5 247,381 1.5 201,811 1.2
Loans delinquent 121-270 days 512,875 3.1 603,942 3.6 712,173 4.3
Loans delinquent 271 days or greater 211,461 1.3 220,798 1.4 306,970 1.9
Total loans in repayment 16,497,756 100.0 % 16,638,401 100.0 % 16,529,288 100.0 %
Total federally insured loans, excluding rehabilitation loans purchased $ 22,321,746 $ 22,579,744 $ 23,377,452
Rehabilitation loans purchased:
Loans in-school/grace/deferment $ 213,101 $ 150,317 $ 57,321
Loans in forbearance 394,733 330,278 83,773
Loans in repayment status:
Loans current 877,800 42.4 % 670,205 35.1 % 240,435 66.2 %
Loans delinquent 31-60 days 138,249 6.7 113,795 6.0 26,431 7.3
Loans delinquent 61-90 days 109,129 5.3 79,691 4.2 16,973 4.7
Loans delinquent 91-120 days 121,468 5.9 186,278 9.8 14,026 3.9
Loans delinquent 121-270 days 573,054 27.7 633,001 33.1 45,396 12.5
Loans delinquent 271 days or greater 249,011 12.0 226,537 11.8 19,676 5.4
Total loans in repayment 2,068,711 100.0 % 1,909,507 100.0 % 362,937 100.0 %
Total rehabilitation loans purchased 2,676,545 2,390,102 504,031
Total federally insured loans $ 24,998,291 $ 24,969,846 $ 23,881,483

9

3. Bonds and Notes Payable

The following tables summarize the Company’s outstanding debt obligations by type of instrument:

As of March 31, 2013 — Carrying amount Interest rate range Final maturity
Variable-rate bonds and notes issued in asset-backed securitizations:
Bonds and notes based on indices $ 22,116,616 0.30% - 6.90% 11/25/15 - 8/25/52
Bonds and notes based on auction or remarketing 962,200 0.14% - 2.18% 5/1/28 - 5/25/42
Total variable-rate bonds and notes 23,078,816
FFELP warehouse facilities 1,942,239 0.20% - 0.28% 4/2/15 - 2/28/16
Unsecured line of credit 115,000 1.70% 3/28/18
Unsecured debt - Junior Subordinated Hybrid Securities 99,232 3.66% 9/15/61
Other borrowings 61,878 1.70% - 5.10% 11/14/13 - 11/11/15
25,297,165
Discount on bonds and notes payable (171,988 )
Total $ 25,125,177
As of December 31, 2012 — Carrying amount Interest rate range Final maturity
Variable-rate bonds and notes issued in asset-backed securitizations:
Bonds and notes based on indices $ 21,185,140 0.32% - 6.90% 11/25/15 - 8/25/52
Bonds and notes based on auction or remarketing 969,925 0.15% - 2.14% 5/1/28 - 5/25/42
Total variable-rate bonds and notes 22,155,065
FFELP warehouse facilities 1,554,151 0.21% - 0.29% 1/31/15 - 6/30/15
Department of Education Conduit 1,344,513 0.82% 1/19/14
Unsecured line of credit 55,000 1.71% 2/17/16
Unsecured debt - Junior Subordinated Hybrid Securities 99,232 3.68% 9/15/61
Other borrowings 62,904 1.50% - 5.10% 11/14/13 - 11/11/15
25,270,865
Discount on bonds and notes payable (172,030 )
Total $ 25,098,835

10

FFELP Warehouse Facilities

The Company funds a portion of its FFELP loan acquisitions using its FFELP warehouse facilities. Student loan warehousing allows the Company to buy and manage student loans prior to transferring them into more permanent financing arrangements.

As of March 31, 2013 , the Company had four FFELP warehouse facilities as summarized below.

NHELP-I NFSLW-I NHELP-III (a) NHELP-II Total
Maximum financing amount $ 500,000 500,000 500,000 500,000 2,000,000
Amount outstanding 487,584 499,196 477,033 478,426 1,942,239
Amount available $ 12,416 804 22,967 21,574 57,761
Expiration of liquidity provisions October 2, 2013 June 28, 2013 January 14, 2014 February 28, 2014
Final maturity date April 2, 2015 June 30, 2015 January 17, 2016 February 28, 2016
Maximum advance rates 80.0 - 100.0% 90.0 - 98.0% 92.2 - 95.0% 88.5 - 93.5%
Minimum advance rates 80.0 - 95.0% 84.5 - 90.0% 92.2 - 95.0% 88.5 - 93.5%
Advanced as equity support $ 18,986 39,363 26,429 45,904 130,682

(a) The Company entered into this facility on January 16, 2013 .

Each FFELP warehouse facility is supported by 364-day liquidity provisions, which are subject to the respective expiration date shown in the previous table. In the event the Company is unable to renew the liquidity provisions by such date, the facility would become a term facility at a stepped-up cost, with no additional student loans being eligible for financing, and the Company would be required to refinance the existing loans in the facility by the facility's final maturity date. The NHELP-I and NFSLW-I warehouse facilities provide for formula-based advance rates, depending on FFELP loan type, up to a maximum of the principal and interest of loans financed as shown in the table above. The advance rates for collateral may increase or decrease based on market conditions, but they are subject to minimums as disclosed above. The NHELP-III and NHELP-II warehouse facilities have static advance rates that require initial equity for loan funding, but do not require increased equity based on market movements.

The FFELP warehouse facilities contain financial covenants relating to levels of the Company’s consolidated net worth, ratio of recourse indebtedness to adjusted EBITDA, and unencumbered cash. Any noncompliance with these covenants could result in a requirement for the immediate repayment of any outstanding borrowings under the facilities.

Asset-backed Securitizations

The following table summarizes the asset-backed securities transactions completed during the first quarter of 2013 .

Date securities issued 2013-1 — 1/31/13 2013-2 (a) — 2/28/13 Total
Total original principal amount $ 437,500 1,122,000 $ 1,559,500
Class A:
Total original principal amount $ 428,000 1,122,000 1,550,000
Bond discount (3,325 ) (3,325 )
Issue price $ 428,000 1,118,675 1,546,675
Cost of funds (1-month LIBOR plus:) 0.60 % 0.50 %
Final maturity date 6/25/41 7/25/40
Class B:
Total original principal amount $ 9,500 9,500
Bond discount (1,525 ) (1,525 )
Issue price $ 7,975 7,975
Cost of funds (1-month LIBOR plus:) 1.50 %
Final maturity date 3/25/48

11

(a) Total original principal amount excludes the Class B subordinated tranche that was retained at issuance totaling $34.0 million . These notes are not included in the Company's consolidated balance sheet. If the Company sells these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. Upon sale, these notes would be shown as “bonds and notes payable” in the Company's consolidated balance sheet. The Company believes the market value of such notes is currently less than par value. Any excess of the par value over the market value on the date of sale would be recognized by the Company as interest expense over the life of the bonds.

On April 30, 2013, the Company completed an asset-backed securities transaction totaling $765.0 million. The Company used the proceeds from the sale of these notes to purchase student loans, including loans previously financed in the FFELP warehouse facilities.

Department of Education Conduit

In May 2009, the U.S. Department of Education (the "Department") implemented a program under which it financed eligible FFELP loans in a conduit vehicle established to provide funding for student lenders (the "Conduit Program"). As of December 31, 2012 , the Company had $1.3 billion borrowed under this facility. On February 28, 2013, all student loans funded in the Conduit Program were refinanced in the 2013-2 asset-backed securitization and the Company's FFELP warehouse facilities. After these transactions, no loans remained financed by the Company in the Conduit Program and the facility was paid down in full. Per the terms of the agreement, no additional loans can be financed in this facility and the facility expired for future use by the Company.

Unsecured Line of Credit

On February 17, 2012 , the Company entered into a $250.0 million unsecured line of credit. On March 28, 2013, the facility was amended to increase the line of credit to $275.0 million and extend the maturity date from February 17, 2016 to March 28, 2018 . There were no significant financial covenant changes made as part of this amendment. As of March 31, 2013 , the unsecured line of credit had $115.0 million outstanding and $160.0 million was available for future use.

Debt Repurchases

The Company repurchased $13.0 million (notional amount) of its own asset-backed debt securities during the three months ended March 31, 2013 and recognized a gain on such purchases of $1.4 million .

4. Derivative Financial Instruments

The Company is exposed to certain risks relating to its ongoing business operations. The primary risks managed by using derivative instruments are interest rate risk and foreign currency exchange risk.

Interest Rate Risk

The Company is exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of the Company's assets do not match the interest rate characteristics of the funding for those assets. The Company has adopted a policy of periodically reviewing the mismatch related to the interest rate characteristics of its assets and liabilities together with the Company's outlook as to current and future market conditions. Based on those factors, the Company uses derivative instruments as part of its overall risk management strategy. Derivative instruments used as part of the Company's interest rate risk management strategy currently include basis swaps and interest rate swaps.

Basis Swaps

Interest earned on the majority of the Company's FFELP student loan assets is indexed to the one-month LIBOR rate. Meanwhile, the Company funds the majority of its assets with three-month LIBOR indexed floating rate securities. The different interest rate characteristics of the Company's loan assets and liabilities funding these assets results in basis risk.

The Company also faces repricing risk due to the timing of the interest rate resets on its liabilities, which may occur as infrequently as once a quarter, in contrast to the timing of the interest rate resets on its assets, which generally occur daily.

As of March 31, 2013 , the Company had $23.9 billion and $1.1 billion of FFELP loans indexed to the one-month LIBOR rate and the three-month treasury bill rate , respectively, both of which reset daily, and $16.0 billion of debt indexed to three-month LIBOR , which resets quarterly, and $7.1 billion of debt indexed to one-month LIBOR , which resets monthly.

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The Company has used derivative instruments to hedge its basis and repricing risk. The Company has entered into basis swaps in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the 1:3 Basis Swaps).

The following table summarizes the Company’s 1:3 Basis Swaps outstanding:

Maturity As of March 31, 2013 — Notional amount As of December 31, 2012 — Notional amount
2021 $ 250,000 $ 250,000
2022 1,900,000 1,900,000
2023 3,650,000 3,150,000
2024 250,000 250,000
2026 800,000 800,000
2028 100,000 100,000
2036 700,000 700,000
2039 (a) 150,000 150,000
2040 (b) 200,000 200,000
$ 8,000,000 (c) $ 7,500,000 (c)

(a) This derivative has a forward effective start date in 2015.

(b) This derivative has a forward effective start date in 2020.

(c) The weighted average rate paid by the Company on the 1:3 Basis Swaps as of March 31, 2013 and December 31, 2012 , was one-month LIBOR plus 3.5 basis points and one-month LIBOR plus 3.3 basis points, respectively.

Interest Rate Swaps – Floor Income Hedges

FFELP loans originated prior to April 1, 2006 generally earn interest at the higher of a floating rate based on the Special Allowance Payments ("SAP") formula set by the Department and the borrower rate, which is fixed over a period of time. The SAP formula is based on an applicable indice plus a fixed spread that is dependent upon when the loan was originated, the loan's repayment status, and funding sources for the loan. The Company generally finances its student loan portfolio with variable rate debt. In low and/or declining interest rate environments, when the fixed borrower rate is higher than the rate produced by the SAP formula, the Company's student loans earn at a fixed rate while the interest on the variable rate debt typically continues to decline. In these interest rate environments, the Company may earn additional spread income that it refers to as floor income.

Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, the Company may earn floor income for an extended period of time, which the Company refers to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, the Company may earn floor income to the next reset date, which the Company refers to as variable rate floor income. In accordance with legislation enacted in 2006, lenders are required to rebate fixed rate floor income and variable rate floor income to the Department for all FFELP loans first originated on or after April 1, 2006.

Absent the use of derivative instruments, a rise in interest rates may reduce the amount of floor income received and this may have an impact on earnings due to interest margin compression caused by increasing financing costs, until such time as the federally insured loans earn interest at a variable rate in accordance with their SAP formulas. In higher interest rate environments, where the interest rate rises above the borrower rate and fixed rate loans effectively become variable rate loans, the impact of the rate fluctuations is reduced.

As of March 31, 2013 and December 31, 2012 , the Company had $11.2 billion and $11.3 billion , respectively, of student loan assets that were earning fixed rate floor income of which the weighted average estimated variable conversion rate for these loans, which is the estimated short-term interest rate at which loans would convert to a variable rate, was 1.82% .

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The following table summarizes the outstanding derivative instruments used by the Company as of both March 31, 2013 and December 31, 2012 to economically hedge loans earning fixed rate floor income.

Maturity Notional amount Weighted average fixed rate paid by the Company (a)
2013 $ 3,150,000 0.71 %
2014 1,750,000 0.71
2015 1,100,000 0.89
2016 750,000 0.85
2017 750,000 0.99
$ 7,500,000 0.78 %

(a) For all interest rate derivatives, the Company receives discrete three-month LIBOR.

Interest Rate Swaps – Unsecured Debt Hedges

As of both March 31, 2013 and December 31, 2012 , the Company had $99.2 million of unsecured Junior Subordinated Hybrid Securities debt outstanding. The interest rate on the Hybrid Securities through September 29, 2036 is equal to three-month LIBOR plus 3.375% , payable quarterly. The Company had the following derivatives outstanding that are used to effectively convert the variable interest rate on the Hybrid Securities to a fixed rate of 7.66%.

Maturity As of March 31, 2013 — Notional amount Weighted average fixed rate paid by the Company (a) As of December 31, 2012 — Notional amount Weighted average fixed rate paid by the Company (a)
2036 $ 65,000 4.29 % $ 75,000 4.28 %

(a) For all interest rate derivatives, the Company receives discrete three-month LIBOR.

Foreign Currency Exchange Risk

During 2006, the Company completed separate debt offerings of student loan asset-backed securities that included €420.5 million and €352.7 million Euro Notes with interest rates based on a spread to the EURIBOR index. As a result of these transactions, the Company is exposed to market risk related to fluctuations in foreign currency exchange rates between the U.S. dollar and Euro. The principal and accrued interest on these notes are re-measured at each reporting period and recorded in the Company’s consolidated balance sheet in U.S. dollars based on the foreign currency exchange rate on that date. Changes in the principal and accrued interest amounts as a result of foreign currency exchange rate fluctuations are included in the Company’s consolidated statements of income.

The Company entered into cross-currency interest rate swaps in connection with the issuance of the Euro Notes. Under the terms of these derivative instrument agreements, the Company receives from a counterparty a spread to the EURIBOR indice based on notional amounts of €420.5 million and €352.7 million and pays a spread to the LIBOR indice based on notional amounts of $500.0 million and $450.0 million , respectively. In addition, under the terms of these agreements, all principal payments on the Euro Notes will effectively be paid at the exchange rate in effect between the U.S. dollar and Euro as of the issuance of the notes.

The following table shows the income statement impact as a result of the re-measurement of the Euro Notes and the change in the fair value of the related derivative instruments. These items are included in the Company's consolidated statements of income.

Three months ended March 31, — 2013 2012
Re-measurement of Euro Notes $ 28,763 (32,242 )
Change in fair value of cross currency interest rate swaps (34,844 ) 13,026
Total impact to consolidated statements of income - income (expense) (a) $ (6,081 ) (19,216 )

(a) The financial statement impact of the above items is included in "Derivative market value and foreign currency adjustments and derivative settlements, net" in the Company's consolidated statements of income.

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The re-measurement of the Euro-denominated bonds generally correlates with the change in fair value of the cross-currency interest rate swaps. However, the Company will experience unrealized gains or losses related to the cross-currency interest rate swaps if the two underlying indices (and related forward curve) do not move in parallel. Management currently intends to hold the cross-currency interest rate swaps through the maturity of the Euro-denominated bonds.

Consolidated Financial Statement Impact Related to Derivatives

The following table summarizes the fair value of the Company’s derivatives as reflected in the consolidated balance sheet:

Fair value of asset derivatives — As of As of Fair value of liability derivatives — As of As of
March 31, 2013 December 31, 2012 March 31, 2013 December 31, 2012
1:3 basis swaps $ 13,201 12,239 244 1,215
Interest rate swaps - floor income hedges 36,491 45,913
Interest rate swaps - hybrid debt hedges 17,262 23,762
Cross-currency interest rate swaps 47,997 (a) 82,841
Other 2,361
Total $ 61,198 97,441 53,997 (b) 70,890

(a) As of March 31, 2013 , the trustee for certain of the Company's asset-backed securities transactions held $19.5 million of collateral from the counterparty on the cross-currency interest rate swaps.

(b) As of March 31, 2013 , the Company had $47.1 million posted as collateral to derivative counterparties, which is included in “restricted cash and investments” in the Company's consolidated balance sheet.

During the three months ended March 31, 2013 , the Company terminated certain derivatives for gross proceeds and payments of $2.7 million and $2.9 million , respectively. Any proceeds received or payments made to terminate a derivative in advance of its expiration date are accounted for as a change in fair value of such derivative. There were no terminations of derivatives during the first quarter of 2012.

Offsetting of Derivative Assets/Liabilities

The Company records derivative instruments in the consolidated balance sheets on a gross basis as either an asset or liability measured at its fair value. Certain of the Company's derivative instruments are subject to right of offset provisions with counterparties. The following tables include the gross amounts recognized in the consolidated balance sheets related to the Company's derivative portfolio reconciled to the net amount when excluding derivatives subject to enforceable master netting arrangements and cash collateral received/pledged:

Derivative assets Gross amounts of recognized assets presented in the consolidated balance sheet Gross amounts not offset in the consolidated balance sheet — Derivatives subject to enforceable master netting arrangement Cash collateral received Net amount
Balance as of March 31, 2013 $ 61,198 (1,321 ) (19,473 ) 40,404
Balance as of December 31, 2012 97,441 (1,803 ) (19,993 ) 75,645

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Derivative liabilities Gross amounts of recognized liabilities presented in the consolidated balance sheet Gross amounts not offset in the consolidated balance sheet — Derivatives subject to enforceable master netting arrangement Cash collateral pledged Net amount
Balance as of March 31, 2013 $ 53,997 (1,321 ) (47,148 ) 5,528
Balance as of December 31, 2012 70,890 (1,803 ) (63,128 ) 5,959

The following table summarizes the effect of derivative instruments in the consolidated statements of income.

Three months ended March 31, — 2013 2012
Settlements:
1:3 basis swaps $ 911 1,381
Interest rate swaps - floor income hedges (8,304 ) (3,137 )
Interest rate swaps - hybrid debt hedges (645 )
Cross-currency interest rate swaps (146 ) 2,109
Other (126 )
Total settlements - income (expense) (8,184 ) 227
Change in fair value:
1:3 basis swaps 1,933 3,002
Interest rate swaps - floor income hedges 9,422 (5,634 )
Interest rate swaps - hybrid debt hedges 3,640 6,197
Cross-currency interest rate swaps (34,844 ) 13,026
Other 342 244
Total change in fair value - income (expense) (19,507 ) 16,835
Re-measurement of Euro Notes (foreign currency transaction adjustment) - income (expense) 28,763 (32,242 )
Derivative market value and foreign currency adjustments and derivative settlements, net - income (expense) $ 1,072 (15,180 )

5. Investments

A summary of the Company's investments and restricted investments follows:

As of March 31, 2013 — Amortized cost Gross unrealized gains Gross unrealized losses (a) Fair value As of December 31, 2012 — Amortized cost Gross unrealized gains Gross unrealized losses Fair value
Investments:
Available-for-sale investments:
Student loan asset-backed and other debt securities (b) $ 139,544 7,703 (1,060 ) 146,187 64,970 3,187 (179 ) 67,978
Equity securities 1,389 1,377 (4 ) 2,762 3,449 1,604 (180 ) 4,873
Total available-for-sale investments $ 140,933 9,080 (1,064 ) 148,949 68,419 4,791 (359 ) 72,851
Trading investments:
Student loan asset-backed and other debt securities (b) 10,549 10,461
Total available-for-sale and trading investments $ 159,498 83,312
Restricted Investments (c):
Guaranteed investment contracts - held-to-maturity $ 8,166 8,830

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(a) As of March 31, 2013 , the Company considered the decline in market value of its available-for-sale investments to be temporary in nature and did not consider any of its investments other-than-temporarily impaired.

(b) As of March 31, 2013 , the stated maturities of the majority of the Company's student loan asset-backed and other debt securities classified as available-for-sale were greater than 10 years.

(c) Restricted investments are included in "restricted cash and investments" in the Company's consolidated balance sheets.

The amounts reclassified from accumulated other comprehensive income related to the realized gains and losses on available-for-sale-securities is summarized below.

Affected line item in the consolidated statements of income - income (expense): Three months ended March 31, — 2013 2012
Other income $ 957 1,248
Income tax expense (354 ) (440 )
Net $ 603 808

6. Earnings per Common Share

Presented below is a summary of the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.

Three months ended March 31, 2013 — Common shareholders Unvested restricted stock shareholders Total Three months ended March 31, 2012 — Common shareholders Unvested restricted stock shareholders Total
Numerator:
Net income attributable to Nelnet, Inc. $ 67,517 562 68,079 42,862 279 43,141
Denominator:
Weighted-average common shares outstanding - basic and diluted 46,272,324 385,707 46,658,031 46,989,773 308,422 47,298,195
Earnings per share - basic and diluted $ 1.46 1.46 1.46 0.91 0.91 0.91

Unvested restricted stock awards are the Company's only potential common shares and, accordingly, there were no awards that were antidilutive and not included in average shares outstanding for the diluted earnings per share calculation.

As of March 31, 2013 , a cumulative amount of 122,528 shares have been deferred by directors under the Non-employee Directors Compensation Plan and will be issued upon a member's termination from the board of directors. These shares are included in the Company's weighted average shares outstanding calculation.

7. Segment Reporting

The Company earns fee-based revenue through its Student Loan and Guaranty Servicing, Tuition Payment Processing and Campus Commerce, and Enrollment Services operating segments. In addition, the Company earns net interest income on its student loan portfolio in its Asset Generation and Management operating segment. The Company’s operating segments are defined by the products and services they offer and the types of customers they serve, and they reflect the manner in which financial information is currently evaluated by management. See note 1 of the notes to the consolidated financial statements included in the 2012 Annual Report for a description of each operating segment, including the primary products and services offered.

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The management reporting process measures the performance of the Company’s operating segments based on the management structure of the Company, as well as the methodology used by management to evaluate performance and allocate resources. Executive management (the "chief operating decision maker") evaluates the performance of the Company’s operating segments based on their financial results prepared in conformity with U.S. generally accepted accounting principles.

The accounting policies of the Company’s operating segments are the same as those described in note 2 of the notes to the consolidated financial statements included in the 2012 Annual Report. Intersegment revenues are charged by the segment that provides a product or service to another segment. Intersegment revenues and expenses are included within each segment consistent with the income statement presentation provided to management. Changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial information. Income taxes are allocated based on 38% of income (loss) before taxes for each individual operating segment. The difference between the consolidated income tax expense and the sum of taxes calculated for each operating segment is included in income taxes in Corporate Activity and Overhead.

Corporate Activity and Overhead

Corporate Activity and Overhead includes the following items:

• The operating results of Whitetail Rock Capital Management, LLC ("WRCM"), the Company's SEC-registered investment advisory subsidiary

• Income earned on certain investment activities

• Interest expense incurred on unsecured debt transactions

• Other product and service offerings that are not considered operating segments

Corporate Activities and Overhead also includes certain corporate activities and overhead functions related to executive management, human resources, accounting, legal, occupancy, and marketing. These costs are allocated to each operating segment based on estimated use of such activities and services.

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Segment Results of Operations

The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements.

Three months ended March 31, 2013
Fee-Based
Student Loan and Guaranty Servicing Tuition Payment Processing and Campus Commerce Enrollment Services Total Fee- Based Asset Generation and Management Corporate Activity and Overhead Eliminations Total
Total interest income $ 10 10 155,654 2,311 (819 ) 157,156
Interest expense 57,482 1,695 (819 ) 58,358
Net interest income 10 10 98,172 616 98,798
Less provision for loan losses 5,000 5,000
Net interest income after provision for loan losses 10 10 93,172 616 93,798
Other income (expense):
Loan and guaranty servicing revenue 55,601 55,601 55,601
Intersegment servicing revenue 14,953 14,953 (14,953 )
Tuition payment processing and campus commerce revenue 23,411 23,411 23,411
Enrollment services revenue 28,957 28,957 28,957
Other income 4,196 5,220 9,416
Gain on sale of loans and debt repurchases 1,407 1,407
Derivative market value and foreign currency adjustments, net 5,275 3,981 9,256
Derivative settlements, net (7,539 ) (645 ) (8,184 )
Total other income (expense) 70,554 23,411 28,957 122,922 3,339 8,556 (14,953 ) 119,864
Operating expenses:
Salaries and benefits 28,444 9,359 5,767 43,570 562 3,773 47,905
Cost to provide enrollment services 19,642 19,642 19,642
Depreciation and amortization 2,789 1,138 61 3,988 389 4,377
Other 18,390 2,287 1,651 22,328 7,513 5,100 34,941
Intersegment expenses, net 935 1,425 1,149 3,509 15,142 (3,698 ) (14,953 )
Total operating expenses 50,558 14,209 28,270 93,037 23,217 5,564 (14,953 ) 106,865
Income before income taxes and corporate overhead allocation 20,006 9,202 687 29,895 73,294 3,608 106,797
Corporate overhead allocation (997 ) (332 ) (332 ) (1,661 ) (712 ) 2,373
Income before income taxes 19,009 8,870 355 28,234 72,582 5,981 106,797
Income tax expense (7,223 ) (3,371 ) (135 ) (10,729 ) (27,581 ) (137 ) (38,447 )
Net income 11,786 5,499 220 17,505 45,001 5,844 68,350
Net income attributable to noncontrolling interest 271 271
Net income attributable to Nelnet, Inc. $ 11,786 5,499 220 17,505 45,001 5,573 68,079

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Three months ended March 31, 2012
Fee-Based
Student Loan and Guaranty Servicing Tuition Payment Processing and Campus Commerce Enrollment Services Total Fee- Based Asset Generation and Management Corporate Activity and Overhead Eliminations Total
Total interest income $ 20 4 24 153,512 1,588 (971 ) 154,153
Interest expense 68,829 1,439 (971 ) 69,297
Net interest income 20 4 24 84,683 149 84,856
Less provision for loan losses 6,000 6,000
Net interest income after provision for loan losses 20 4 24 78,683 149 78,856
Other income (expense):
Loan and guaranty servicing revenue 49,488 49,488 49,488
Intersegment servicing revenue 16,954 16,954 (16,954 )
Tuition payment processing and campus commerce revenue 21,913 21,913 21,913
Enrollment services revenue 31,664 31,664 31,664
Other income 5,000 5,954 10,954
Gain on sale of loans and debt repurchases
Derivative market value and foreign currency adjustments, net (21,604 ) 6,197 (15,407 )
Derivative settlements, net 227 227
Total other income (expense) 66,442 21,913 31,664 120,019 (16,377 ) 12,151 (16,954 ) 98,839
Operating expenses:
Salaries and benefits 29,042 8,618 6,279 43,939 719 4,437 49,095
Cost to provide enrollment services 21,678 21,678 21,678
Depreciation and amortization 4,413 1,740 1,617 7,770 366 8,136
Other 18,666 2,816 1,956 23,438 3,632 5,193 32,263
Intersegment expenses, net 1,385 1,333 848 3,566 17,143 (3,755 ) (16,954 )
Total operating expenses 53,506 14,507 32,378 100,391 21,494 6,241 (16,954 ) 111,172
Income (loss) before income taxes and corporate overhead allocation 12,956 7,410 (714 ) 19,652 40,812 6,059 66,523
Corporate overhead allocation (1,503 ) (501 ) (501 ) (2,505 ) (1,392 ) 3,897
Income (loss) before income taxes 11,453 6,909 (1,215 ) 17,147 39,420 9,956 66,523
Income tax (expense) benefit (4,352 ) (2,625 ) 462 (6,515 ) (14,979 ) (1,736 ) (23,230 )
Net income (loss) 7,101 4,284 (753 ) 10,632 24,441 8,220 43,293
Net income attributable to noncontrolling interest 152 152
Net income (loss) attributable to Nelnet, Inc. $ 7,101 4,284 (753 ) 10,632 24,441 8,068 43,141

8. Related Party Transactions

The Company has entered into certain contractual arrangements with related parties as described in note 19 of the notes to the consolidated financial statements included in the Company's 2012 Annual Report. The following provides an update for related party transactions that have occurred during the first quarter of 2013 .

On February 1, 2013, WRCM established a third private investment fund (“SLABS Fund-III”) for the primary purpose of investing and trading in student loan asset-backed securities, and engaging in financial transactions related thereto. The initial amount invested in SLABS Fund-III was $34.5 million , and Michael S. Dunlap, Chief Executive Officer, Chairman, and a significant shareholder of the Company, Angela L. Muhleisen (who is a sister of Mr. Dunlap, as well as Director, Chairperson, President, and Chief Executive Officer of Union Bank and Trust Company ("Union Bank"), an entity under common control with the Company), and WRCM had investments in the fund in the amounts of $3.0 million , $2.0 million , and $0.1 million , respectively. The management agreement for the fund provides non-affiliated limited partners the ability to remove WRCM as manager of the fund without cause. WRCM earns 50 basis points (annually) from SLABS Fund-III on the outstanding balance of the investments in the fund, of which WRCM pays approximately 50 percent of such amount to Union Bank as custodian. In addition, WRCM earns up to 50 percent of the gains from the sale of securities from the fund. As of March 31, 2013 , the outstanding balance of investments in SLABS Fund-III was $34.2 million .

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9. Fair Value

The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis. There were no transfers into or out of level 1, level 2, or level 3 for the three months ended March 31, 2013 .

As of March 31, 2013 — Level 1 Level 2 Total As of December 31, 2012 — Level 1 Level 2 Total
Assets:
Investments:
Student loan asset-backed securities $ — 155,978 155,978 77,652 77,652
Equity securities 2,762 2,762 4,873 4,873
Debt securities 758 758 787 787
Total investments 3,520 155,978 159,498 5,660 77,652 83,312
Fair value of derivative instruments 61,198 61,198 97,441 97,441
Total assets $ 3,520 217,176 220,696 5,660 175,093 180,753
Liabilities:
Fair value of derivative instruments: $ — 53,997 53,997 70,890 70,890
Total liabilities $ — 53,997 53,997 70,890 70,890

The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:

As of March 31, 2013 — Fair value Carrying value Level 1 Level 2 Level 3
Financial assets:
Student loans receivable $ 25,718,774 24,885,316 25,718,774
Cash and cash equivalents 50,066 50,066 50,066
Investments 159,498 159,498 3,520 155,978
Restricted cash 806,601 806,601 806,601
Restricted cash – due to customers 47,445 47,445 47,445
Restricted investments 8,166 8,166 8,166
Accrued interest receivable 305,177 305,177 305,177
Derivative instruments 61,198 61,198 61,198
Financial liabilities:
Bonds and notes payable 24,653,806 25,125,177 24,653,806
Accrued interest payable 15,861 15,861 15,861
Due to customers 47,445 47,445 47,445
Derivative instruments 53,997 53,997 53,997
As of December 31, 2012 — Fair value Carrying value Level 1 Level 2 Level 3
Financial assets:
Student loans receivable $ 25,418,623 24,830,621 25,418,623
Cash and cash equivalents 66,031 66,031 66,031
Investments 83,312 83,312 5,660 77,652
Restricted cash 806,632 806,632 806,632
Restricted cash – due to customers 96,516 96,516 96,516
Restricted investments 8,830 8,830 8,830
Accrued interest receivable 307,518 307,518 307,518
Derivative instruments 97,441 97,441 97,441
Financial liabilities:
Bonds and notes payable 24,486,008 25,098,835 24,486,008
Accrued interest payable 14,770 14,770 14,770
Due to customers 96,516 96,516 96,516
Derivative instruments 70,890 70,890 70,890

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The methodologies for estimating the fair value of financial assets and liabilities are described in note 20 in the notes to the consolidated financial statements included in the 2012 Annual Report.

10. Legal Proceedings

Bais Yaakov of Spring Valley v. Peterson's Nelnet, LLC

On January 4, 2011, a complaint against Peterson's Nelnet, LLC (“Peterson's”), a subsidiary of the Company, was filed in the U.S. federal District Court for the District of New Jersey (the “District Court”). The complaint alleges that Peterson's sent six advertising faxes to the named plaintiff in 2008-2009 that were not the result of express invitation or permission granted by the plaintiff and did not include certain opt out language. The complaint also alleges that such faxes violated the federal Telephone Consumer Protection Act (the “TCPA”), purportedly entitling the plaintiff to $500 per violation, trebled for willful violations for each of the six faxes. The complaint further alleges that Peterson's had sent putative class members more than 10,000 faxes that violated the TCPA, amounting to more than $5 million in statutory penalty damages and more than $15 million if trebled for willful violations. The complaint seeks to establish a class action. As of the filing date of this report, the District Court has not established or recognized any class.

On April 14, 2012, the U.S. Court of Appeals for the Third Circuit (the "Appeals Court"), which has jurisdiction over the District Court, issued an order in an unrelated TCPA case which remanded that case to the District Court to determine whether the statutory provisions of the TCPA limit whether or to what extent a TCPA claim can be heard as a class action in federal court where applicable state law would impose limitations on a class action if the claim were brought in state court. The District Court denied a subsequent motion by Peterson's to dismiss the complaint, but granted a motion enabling Peterson's to file a petition for permission to seek an interim appeal with the Appeals Court regarding questions of law that may affect the outcome of the case, which petition the Appeals Court denied on May 8, 2013. Peterson's intends to continue to contest the suit vigorously.

Due to the preliminary stage of this matter and the uncertainty and risks inherent in class determination and the overall litigation process, the Company believes that a meaningful estimate of a reasonably possible loss, if any, or range of reasonably possible losses, if any, cannot currently be made.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

(Management’s Discussion and Analysis of Financial Condition and Results of Operations is for the three months ended March 31, 2013 and 2012 . All dollars are in thousands, except per share amounts, unless otherwise noted.)

The following discussion and analysis provides information that the Company’s management believes is relevant to an assessment and understanding of the consolidated results of operations and financial condition of the Company. The discussion should be read in conjunction with the Company’s consolidated financial statements included in the 2012 Annual Report.

Forward-looking and cautionary statements

This report contains forward-looking statements, including statements about the Company's plans and expectations for future financial condition, results of operations, or economic performance, or that address management's plans and objectives for future operations, and statements that assume or are dependent upon future events. The words “may,” “should,” “could,” “would,” “predict,” “potential,” “continue,” “expect,” “anticipate,” “future,” “intend,” “plan,” “believe,” “estimate,” “assume,” “forecast,” “will,” and similar expressions, as well as statements in future tense, are intended to identify forward-looking statements. These statements are subject to known and unknown risks, uncertainties, and other factors that may cause actual results and performance to be materially different from any future results or performance expressed or implied by such statements. These factors include, among others, the risks and uncertainties set forth in the “Risk Factors” section of the 2012 Annual Report and elsewhere in this report, in particular such risks and uncertainties as:

• student loan portfolio risks such as interest rate basis and repricing risk resulting from the fact that the interest rate characteristics of the student loan assets do not match the interest rate characteristics of the funding for those assets, the risk of loss of floor income on certain student loans originated under the FFEL Program, risks related to the use of derivatives to manage exposure to interest rate fluctuations, and risks from changes in levels of student loan prepayment or default rates (including recent increases in default rates associated with adverse general economic conditions);

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• financing and liquidity risks, including risks of changes in the general interest rate environment and in the securitization and other financing markets for student loans, which may increase the costs or limit the availability of financings necessary to purchase, refinance, or continue to hold student loans;

• risks from changes in the educational credit and services markets resulting from changes in applicable laws, regulations, and government programs, such as the expected decline over time in FFELP loan interest income and fee-based revenues due to the discontinuation of new FFELP loan originations in 2010 and potential government initiatives to consolidate existing FFELP loans to the Federal Direct Loan Program, and the Company's ability to maintain or increase volumes under its loan servicing contract with the Department and to comply with agreements with third-party customers for the servicing of FFELP and Federal Direct Loan Program loans;

• risks related to a breach of or failure in the Company's operational or information systems or infrastructure, or those of third-party vendors; and

• uncertainties inherent in forecasting future cash flows from student loan assets and related asset-backed securitizations.

All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this document. Although the Company may from time to time voluntarily update its prior forward-looking statements, it disclaims any commitment to do so except as required by securities laws.

OVERVIEW

The Company is an education services company focused primarily on providing fee-based processing services and quality education-related products and services in four core areas: loan financing, loan servicing, payment processing, and enrollment services. These products and services help students and families plan, prepare, and pay for their education and make the administrative and financial processes more efficient for schools and financial organizations. In addition, the Company earns net interest income on a portfolio of federally insured student loans.

The Company earned GAAP net income of $68.1 million, or $1.46 per share, for the first quarter of 2013, compared with GAAP net income of $43.1 million, or $0.91 per share, for the same period a year ago.

Included in the Company's results of operations for the first quarter of 2013 and 2012 was income of $5.8 million after tax, or $0.12 per share, and an expense of $9.6 million after tax, or $0.20 per share, respectively, as a result of derivative market value and foreign currency adjustments. Derivative market value and foreign currency adjustments include (i) the unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP; and (ii) the foreign currency transaction gains or losses caused by the re-measurement of the Company's Euro-denominated bonds to U.S. dollars.

Excluding the derivative market value and foreign currency adjustments, net income was $62.3 million, or $1.34 per share, for the first quarter of 2013 compared with $52.7 million, or $1.11 per share, for the same period in 2012. The Company provides net income excluding the derivative market value and foreign currency adjustments because management believes the point-in time estimates of asset and liability values related to these financial instruments that are subject to interest and currency rate fluctuations affect the period-to-period comparability of the results of operations.

The increase in earnings for the first quarter of 2013 compared to the first quarter of 2012 was due to an increase in net interest income earned from the Company's student loan portfolio, an increase in revenue from the Company's fee-based operating segments, and a decrease in operating expenses.

The Company earns fee-based revenue through the following reportable operating segments:

• Student Loan and Guaranty Servicing ("LGS") - referred to as Nelnet Diversified Solutions ("NDS")

• Tuition Payment Processing and Campus Commerce ("TPP&CC") - referred to as Nelnet Business Solutions ("NBS")

• Enrollment Services - commonly called Nelnet Enrollment Solutions ("NES")

As shown in the following table, revenue and net income earned from the Company's reportable fee-based operating segments was $122.9 million and $17.5 million, respectively, for the first quarter of 2013 compared to $120.0 million and $10.6 million, respectively, for the same period a year ago.

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In addition, the Company earns net interest income on its FFELP student loan portfolio in its Asset Generation and Management ("AGM") operating segment. This segment is expected to generate a stable net interest margin and significant amounts of cash as the FFELP portfolio amortizes. As of March 31, 2013 , the Company had a $24.9 billion student loan portfolio that will amortize over the next approximately 20 years. The Company actively seeks to acquire additional FFELP loan portfolios to leverage its servicing scale and expertise to generate incremental earnings and cash flow.

The information below provides the operating results for each reportable operating segment for the three months ended March 31, 2013 and 2012 (dollars in millions).

(a) Revenue includes intersegment revenue of $15.0 million and $17.0 million for the three months ended March 31, 2013 and 2012, respectively, earned by LGS as a result of servicing loans for AGM.

(b) Total revenue includes "net interest income after provision for loan losses" and "total other income" from the Company's segment statements of income, excluding the impact from changes in fair values of derivatives and foreign currency transaction adjustments, which was income of $5.3 million for the three months ended March 31, 2013 and an expense of $21.6 million for the three months ended March 31, 2012. Net income excludes changes in fair values of derivatives and foreign currency transaction adjustments, net of tax, which was income of $3.3 million for the three months ended March 31, 2013 and an expense of $13.4 million for the three months ended March 31, 2012.

(c) Computed as income before income taxes divided by total revenue.

Student Loan and Guaranty Servicing

• Excluding intersegment revenue, revenue increased 12 percent, or $6.1 million, to $55.6 million for the first quarter of 2013, up from $49.5 million for the same period in 2012. The increase in revenue is the result of growth in servicing volume under the Company's contract with the Department and an increase in collection revenue from getting defaulted FFELP loan assets current on behalf of guaranty agencies. These increases were partially offset by decreases in traditional FFELP and guaranty servicing revenue.

• As of March 31, 2013, the Company was servicing $84.6 billion of loans for 4.3 million borrowers on behalf of the Department, compared with $51.8 billion of loans for 3.1 million borrowers as of March 31, 2012. Revenue from this contract increased to $20.3 million for the first quarter of 2013, up from $14.8 million for the same period in 2012.

• The Company achieved the first place ranking in the most recent annual survey results related to the servicing contract with the Department. The Company is being allocated 30 percent of new loan volume for the fourth year of this contract (the period from August 15, 2012 through August 14, 2013). The servicing contract with the Department spans five years (through June 2014), with a five-year renewal at the option of the Department. Although the Company currently anticipates that the Department will exercise its option to renew the servicing contract for five years at the end of the current term in 2014, there can be no assurance of such renewal.

• Before tax operating margin increased to 26.9% in the first quarter of 2013 compared to 17.2% in the first quarter of 2012. The Company made investments and incurred certain costs in 2012 to improve performance metrics under the government servicing contract and to implement and comply with the Department's special direct consolidation loan

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initiative. In addition, intangible assets for this segment were fully amortized in 2012. Excluding the amortization of intangible assets, before tax operating margin was 20.5% for the first quarter of 2012.

Tuition Payment Processing and Campus Commerce

• Revenue increased 7 percent, or $1.5 million, to $23.4 million for the first quarter of 2013, up from $21.9 million for the same period in 2012. The increase in revenue is the result of an increase in the number of managed tuition payment plans and campus commerce customers.

• Before tax operating margin increased to 37.9% for the first quarter of 2013 compared to 31.5% in for the first quarter of 2012. The increase in margin was the result of efficiencies gained in the operations of the business and a decrease in amortization expense related to intangible assets. These decreases in expenses in 2013 compared to 2012 were partially offset by an increase in salaries and benefits due to adding personnel to support the increase in the number of tuition payment plans and campus commerce customers.

• This segment is subject to seasonal fluctuations. Based on the timing of when revenue is recognized and when expenses are incurred, revenue and operating margin are higher in the first quarter as compared to the remainder of the year.

Enrollment Services

• Revenue decreased 9 percent, or $2.7 million, to $29.0 million for the first quarter of 2013, down from $31.7 million for the same period in 2012. The decrease in revenue is due to a decrease in inquiry generation and management revenue as a result of the regulatory uncertainty regarding recruiting and marketing to potential students in the for-profit college industry, which has caused schools to decrease spending on marketing efforts.

• The Company is focused on increasing revenue and gross margin in this segment by increasing quality inquiries and volume and expanding products and services. In addition, the Company is focused on modifying operating expenses to increase margin. Excluding the costs to provide enrollment services (costs directly related to revenue) and the amortization of intangible assets (which were fully amortized in 2012), operating expenses for the first quarter of 2013 decreased $1.1 million, or 11 percent, compared to the same period in 2012.

• During the first quarter of 2013, the Company contributed its student list and marketing operations (Student Marketing Group) to a third-party and received a minority interest in a new student list and marketing partnership.

Asset Generation and Management

• The Company acquired $743.8 million of FFELP student loans during the first three months of 2013 .

• Core student loan spread increased to 1.50% for the first quarter of 2013, compared to 1.44% for the three months ended December 31, 2012. This increase was due to the tightening between the interest rate paid by the Company on its liabilities funding student loan assets and the rate earned by the Company on such student loan assets.

• Due to historically low interest rates, the Company continues to earn significant fixed rate floor income. During the first quarter of 2013, the Company earned $35.7 million of fixed rate floor income (net of $8.3 million of derivative settlements used to hedge such loans), compared to $38.1 million (net of $3.1 million of derivative settlements) for the same period in 2012.

Liquidity and Capital Resources

• As of March 31, 2013 , the Company had cash and investments of $209.6 million.

• For the first quarter of 2013, the Company generated $85.0 million in net cash provided by operating activities.

• Forecasted future cash flows from the Company's FFELP student loan portfolio financed in asset-backed securities transactions are estimated to be approximately $2.11 billion as of March 31, 2013 .

• During the first quarter 2013, the Company repurchased:

◦ 213,535 shares of Class A common stock for $6.7 million (at an average price of $31.40 per share)

◦ $13.0 million (notional amount) of its own asset-backed debt securities for a gain totaling $1.4 million

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• During the first quarter 2013, the Company paid a cash dividend of $0.10 per share.

• The Company intends to use its strong liquidity position to capitalize on market opportunities, including FFELP student loan acquisitions; strategic acquisitions and investments in its core business areas of loan financing, loan servicing, payment processing, and enrollment services; and capital management initiatives, including stock repurchases, debt repurchases, and dividend distributions.

CONSOLIDATED RESULTS OF OPERATIONS

The components of the Company's consolidated financial statements are summarized below.

The Company’s operating results are primarily driven by the performance of its existing portfolio and the revenues generated by its fee-based businesses and the costs to provide such services. The performance of the Company’s portfolio is driven by net interest income (which includes financing costs) and losses related to credit quality of the assets, along with the cost to administer and service the assets and related debt.

The Company operates as four distinct operating segments as described previously. For a reconciliation of the segment operating results to the consolidated results of operations, see note 7 of the notes to consolidated financial statements included under Part I, Item 1 of this report. Since the Company monitors and assesses its operations and results based on these segments, the discussion following the consolidated results of operations is presented on a segment basis.

Consolidated Net Interest Income after Provision for Loan Losses (net of settlements on derivatives)

Three months ended March 31,
Change
2013 2012 $ %
Interest income:
Loan interest $ 155,539 153,058 2,481 1.6 %
Investment interest 1,617 1,095 522 47.7
Total interest income 157,156 154,153 3,003 1.9
Interest expense:
Interest on bonds and notes payable 58,358 69,297 (10,939 ) (15.8 )
Net interest income 98,798 84,856 13,942 16.4
Provision for loan losses 5,000 6,000 (1,000 ) (16.7 )
Net interest income after provision for loan losses 93,798 78,856 14,942 18.9
Derivative settlements, net (a) (8,184 ) 227 (8,411 ) (3,705.3 )
Net interest income after provision for loan losses (net of settlements on derivatives) $ 85,614 79,083 6,531 8.3 %

(a) The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Management has structured the majority of the Company’s derivative transactions with the intent that each is economically effective; however, the Company’s derivative instruments do not qualify for hedge accounting. Derivative settlements for each applicable period should be evaluated with the Company’s net interest income.

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Net interest income after provision for loan losses, net of settlements on derivatives, includes the following items:

Three months ended March 31,
Change
2013 2012 $ %
Variable student loan interest margin, net of settlements on derivatives (a) $ 55,621 47,335 8,286 17.5 %
Fixed rate floor income, net of settlements on derivatives (b) 35,716 38,092 (2,376 ) (6.2 )
Investment interest (c) 1,617 1,095 522 47.7
Non-portfolio related derivative settlements (645 ) (645 )
Corporate debt interest expense (d) (1,695 ) (1,439 ) (256 ) 17.8
Provision for loan losses (e) (5,000 ) (6,000 ) 1,000 (16.7 )
Net interest income after provision for loan losses (net of settlements on derivatives) $ 85,614 79,083 6,531 8.3 %

(a) The Company generates a significant portion of its earnings from the spread, referred to as its student loan spread, between the yield the Company receives on its student loan portfolio and the cost of funding these loans. Because the Company generates a significant portion of its earnings from its student loan spread, the interest rate sensitivity of the Company’s balance sheet is important to its operations. The current and future interest rate environment can and will affect the Company’s net interest income. The effects of changing interest rate environments are further outlined in Item 3, “Quantitative and Qualitative Disclosures about Market Risk — Interest Rate Risk.”

Variable student loan spread is also impacted by the amortization/accretion of loan premiums and discounts, the 1.05% per year consolidation loan rebate fee paid to the Department, and yield adjustments from borrower benefit programs. See "Asset Generation and Management Operating Segment - Results of Operations" in this Item 2 below for additional information.

(b) The Company has a portfolio of student loans that are earning interest at a fixed borrower rate which exceeds the statutorily defined variable lender rates, generating fixed rate floor income. See Item 3, “Quantitative and Qualitative Disclosures about Market Risk – Interest Rate Risk” for additional information.

(c) Investment interest income includes income from unrestricted interest-earning deposits and investments and funds in the Company’s special purpose entities which are utilized for its asset-backed securitizations. Investment interest increased in the first quarter of 2013 compared to the first quarter of 2012 due to an increase in the average investment balance.

(d) Corporate debt interest expense includes interest expense incurred on the Company's Junior Subordinated Hybrid Securities and its unsecured and secured lines of credit. The average outstanding corporate debt during the first quarter of 2013 and the first quarter of 2012 was approximately $243.8 million and $156.8 million, respectively.

(e) The provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb losses inherent in the Company's portfolio of loans.

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Consolidated Other Income

The Company also earns fees and generates revenue from other sources as summarized below.

Three months ended March 31,
Change
2013 2012 $ %
Loan and guaranty servicing revenue (a) $ 55,601 49,488 6,113 12.4 %
Tuition payment processing and campus commerce revenue (b) 23,411 21,913 1,498 6.8
Enrollment services revenue (c) 28,957 31,664 (2,707 ) (8.5 )
Other income (d) 9,416 10,954 (1,538 ) (14.0 )
Gain on sale of loans and debt repurchases (e) 1,407 1,407 100.0
Derivative market value and foreign currency adjustments (f) 9,256 (15,407 ) 24,663 (160.1 )
Derivative settlements, net (g) (8,184 ) 227 (8,411 ) (3,705.3 )
Total other income $ 119,864 98,839 21,025 21.3 %

(a) Consists of revenue generated by the LGS operating segment. See "Student Loan and Guaranty Servicing Operating Segment – Results of Operations" in this Item 2 below for additional information.

(b) Consists of revenue generated by the TPP&CC operating segment. See "Tuition Payment Processing and Campus Commerce – Results of Operations" in this Item 2 below for additional information.

(c) Consists of revenue generated by the NES operating segment. See “Enrollment Services Operating Segment - Results of Operations” in this Item 2 below for additional information.

(d) The following table summarizes the components of "other income."

Three months ended March 31, — 2013 2012
Borrower late fee income (1) $ 3,505 3,703
Investment advisory fees (2) 2,158 3,155
Investments - realized gains/(losses), net 957 1,186
Other 2,796 2,910
Other income $ 9,416 10,954

(1) Borrower late fee income is earned by the education lending subsidiaries (in the AGM operating segment) and is recognized when payments are collected from the borrower.

(2) The Company provides investment advisory services under various arrangements and earns annual fees of 25 basis points on the outstanding balance of investments and up to 50 percent of the gains from the sale of securities for which it provides advisory services. As of March 31, 2013, the outstanding balance of investments subject to these arrangements was $713.0 million.

(e) During the three months ended March 31, 2013 , the Company recognized a gain of $1.4 million from the repurchase of its own debt of $13.0 million (notional amount) of the Company's asset-backed debt securities.

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(f) The change in “derivative market value and foreign currency adjustments” is the result of the change in the fair value of the Company’s derivative portfolio and translation gains/losses resulting from the re-measurement of the Company’s Euro-denominated bonds to U.S. dollars. These changes are summarized below. Valuations of derivative instruments vary based upon many factors, including changes in interest rates, credit risk, foreign currency fluctuations, and other market factors. As a result, net gains and losses on derivatives and hedging activities may vary significantly from period to period.

Three months ended March 31, — 2013 2012
Change in fair value of derivatives - income (expense) $ (19,507 ) 16,835
Foreign currency transaction adjustment - income (expense) 28,763 (32,242 )
Derivative market value and foreign currency adjustments - income (expense) $ 9,256 (15,407 )

(g) As discussed in footnote (a) to the "Consolidated Net Interest Income after Provision for Loan Losses (net of settlements on derivatives)" table above, derivative settlements should be evaluated with the Company's net interest income.

Consolidated Operating Expenses

Operating expenses are summarized below.

Three months ended March 31, — 2013 2012 Change — $ %
Salaries and benefits $ 47,905 49,095 (1,190 ) (2.4 )%
Cost to provide enrollment services 19,642 21,678 (2,036 ) (9.4 )
Depreciation and amortization 4,377 8,136 (3,759 ) (46.2 )
Other expenses 34,941 32,263 2,678 8.3
Total operating expenses $ 106,865 111,172 (4,307 ) (3.9 )%

Operating expenses decreased in the first quarter of 2013 compared to the first quarter of 2012 due to the following:

• A decrease in salaries and benefits due to ongoing cost saving measures by the Company and because higher costs were incurred during 2012 to support initiatives to improve performance metrics under the government servicing contract and to implement and comply with the Department's special direct consolidation loan initiative.

• A decrease in the cost to provide enrollment services as a direct result of the decrease in enrollment services revenue. See “Enrollment Services Operating Segment - Results of Operations” in this Item 2 below for additional information.

• A decrease in amortization expense as a result of a number of intangible assets becoming fully amortized during 2012.

The decrease in operating expenses was partially offset by the following:

• An increase in expenses as a result of adding resources and incurring other expenses to support the increase in the number of managed tuition payment plans and campus commerce customers and the Company's continued investment in new products and services to meet customer needs and expand product and service offerings.

• An increase in third party servicing fees related to a significant amount of recent loan purchases being serviced by third parties.

Consolidated Income Taxes

The Company's effective tax rate was 36.0 percent and 35.0 percent for the three months ended March 31, 2013 and 2012 , respectively. The effective tax rate during 2013 increased compared to 2012 due to various state tax law changes that reduced the 2012 income tax expense and changes in the Company's gross unrecognized tax benefits liability.

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STUDENT LOAN AND GUARANTY SERVICING OPERATING SEGMENT – RESULTS OF OPERATIONS

Student Loan Servicing Volumes (dollars in millions)

Company owned $23,139 $23,727 $22,650 $22,277 $21,926 $21,504 $21,237 $20,820
% of total 61.6% 38.6% 29.8% 27.1% 25.6% 23.2% 21.8% 18.5%
Number of servicing borrowers:
Government servicing: 441,913 2,804,502 3,036,534 3,096,026 3,137,583 3,588,412 3,892,929 4,261,637
FFELP servicing: 2,311,558 1,912,748 1,799,484 1,779,245 1,724,087 1,659,020 1,626,146 1,586,312
Private servicing: 152,200 155,947 164,554 163,135 161,763 175,070 173,331 170,224
Total: 2,905,671 4,873,197 5,000,572 5,038,406 5,023,433 5,422,502 5,692,406 6,018,173
Number of remote hosted borrowers 684,996 545,456 9,566,296 8,645,463 7,909,300 7,505,693 6,912,204 5,001,695

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Summary and Comparison of Operating Results

Three months ended March 31,
Change
2013 2012 $ %
Net interest income $ 10 20 (10 ) (50.0 )%
Loan and guaranty servicing revenue 55,601 49,488 6,113 12.4
Intersegment servicing revenue 14,953 16,954 (2,001 ) (11.8 )
Total other income 70,554 66,442 4,112 6.2
Salaries and benefits 28,444 29,042 (598 ) (2.1 )
Depreciation and amortization 2,789 4,413 (1,624 ) (36.8 )
Other expenses 18,390 18,666 (276 ) (1.5 )
Intersegment expenses, net 935 1,385 (450 ) (32.5 )
Total operating expenses 50,558 53,506 (2,948 ) (5.5 )
Income before income taxes and corporate overhead allocation 20,006 12,956 7,050 54.4
Corporate overhead allocation (997 ) (1,503 ) 506 (33.7 )
Income before income taxes 19,009 11,453 7,556 66.0
Income tax expense (7,223 ) (4,352 ) (2,871 ) 66.0
Net income $ 11,786 7,101 4,685 66.0 %
Before tax operating margin 26.9 % 17.2 %

Loan and guaranty servicing revenue .

Three months ended March 31,
Change
2013 2012 $ %
FFELP servicing (a) $ 5,322 6,428 (1,106 ) (17.2 )%
Private servicing 2,220 2,268 (48 ) (2.1 )
Government servicing (b) 20,322 14,810 5,512 37.2
FFELP guaranty collection (c) 17,067 14,256 2,811 19.7
FFELP guaranty servicing (d) 3,114 3,773 (659 ) (17.5 )
Software services (e) 7,278 7,667 (389 ) (5.1 )
Other 278 286 (8 ) (2.8 )
Loan and guaranty servicing revenue $ 55,601 49,488 6,113 12.4 %

(a) FFELP servicing revenue decreased due to third-party customers' FFELP portfolios decreasing in size due to runoff.

(b) Government servicing revenue increased due to an increase in the number of borrowers serviced under the government servicing contract.

(c) The Company earns revenue from getting defaulted FFELP loan assets current on behalf of FFELP guaranty agencies. This revenue has increased based on an increase in defaulted loan volume. However, over time, this FFELP-related revenue source will decrease as FFELP portfolios continue to run off.

(d) FFELP guaranty servicing revenue will continue to decrease as FFELP portfolios run off and guaranty volume decreases.

(e) A contract with a significant remote hosted customer expires in December 2013. The number of remote hosted borrowers and related revenue has decreased from this customer for the three months ended March 31, 2013 compared to the same period in 2012 as this customer's loan volume is transferred to other servicers. The Company is receiving a portion of these transfers which has increased the number of full-service borrowers under the Department's servicing contract. For the three months ended March 31, 2013 and 2012, $2.3 million and $4.0 million in software services revenue was earned

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from this customer. Excluding revenue from this customer, software services revenue increased due to an increase in the number of borrowers from other remote hosted customers.

Intersegment servicing revenue . Intersegment servicing revenue includes servicing revenue earned by the LGS operating segment as a result of servicing loans for the AGM operating segment.

Operating expenses . Operating expenses decreased for the first quarter of 2013 compared to the same period in 2012 . In 2012 , the Company made investments and incurred certain costs to improve performance metrics under the government servicing contract and to implement and comply with the Department's special direct consolidation loan initiative. In addition, intangible assets were fully amortized during 2012. These costs were offset by an increase in costs incurred in 2013 to support the increase in volume under the government servicing contract. Excluding the amortization of intangible assets, before tax operating margin was 20.5% for the first quarter of 2012.

TUITION PAYMENT PROCESSING AND CAMPUS COMMERCE OPERATING SEGMENT – RESULTS OF OPERATIONS

This segment of the Company’s business is subject to seasonal fluctuations which correspond, or are related to, the traditional school year. Tuition management revenue is recognized over the course of the academic term, but the peak operational activities take place in summer and early fall. Higher amounts of revenue are typically recognized during the first quarter due to fees related to financial aid applications. The Company’s operating expenses do not follow the seasonality of the revenues. This is primarily due to generally fixed year-round personnel costs and seasonal marketing costs. Based on the timing of revenue recognition and when expenses are incurred, revenue and pre-tax operating margin are higher in the first quarter as compared to the remainder of the year.

Summary and Comparison of Operating Results

Three months ended March 31,
Change
2013 2012 $ %
Net interest income $ — 4 (4 ) (100.0 )%
Tuition payment processing and campus commerce revenue 23,411 21,913 1,498 6.8
Salaries and benefits 9,359 8,618 741 8.6
Depreciation and amortization 1,138 1,740 (602 ) (34.6 )
Other expenses 2,287 2,816 (529 ) (18.8 )
Intersegment expenses, net 1,425 1,333 92 6.9
Total operating expenses 14,209 14,507 (298 ) (2.1 )
Income before income taxes and corporate overhead allocation 9,202 7,410 1,792 24.2
Corporate overhead allocation (332 ) (501 ) 169 (33.7 )
Income before income taxes 8,870 6,909 1,961 28.4
Income tax expense (3,371 ) (2,625 ) (746 ) 28.4
Net income $ 5,499 4,284 1,215 28.4 %
Before tax operating margin 37.9 % 31.5 %

Tuition payment processing and campus commerce revenue . Tuition payment processing and campus commerce revenue increased for the three months ended March 31, 2013 compared to the same period in 2012 as a result of an increase in the number of managed tuition payment plans, as well as an increase in campus commerce customers.

Operating expenses . Operating expenses decreased for the three months ended March 31, 2013 compared to the same period in 2012 as a result of the following factors:

• A decrease of $0.7 million in amortization of intangible assets.

• A decrease in other expenses due to increases in electronic communications and processes that resulted in reductions in paper forms and freight.

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• The decreases in expenses noted above were partially offset by an increase in salaries and benefits due to adding personnel to support the increase in the number of managed tuition payment plans and campus commerce customers. In addition, the Company continues to invest in new products and services to meet customer needs and expand product and service offerings.

ENROLLMENT SERVICES OPERATING SEGMENT – RESULTS OF OPERATIONS

Summary and Comparison of Operating Results

Three months ended March 31,
Change
2013 2012 $ %
Enrollment services revenue $ 28,957 31,664 (2,707 ) (8.5 )%
Salaries and benefits 5,767 6,279 (512 ) (8.2 )
Cost to provide enrollment services 19,642 21,678 (2,036 ) (9.4 )
Depreciation and amortization 61 1,617 (1,556 ) (96.2 )
Other expenses 1,651 1,956 (305 ) (15.6 )
Intersegment expenses, net 1,149 848 301 35.5
Total operating expenses 28,270 32,378 (4,108 ) (12.7 )
Income (loss) before income taxes and corporate overhead allocation 687 (714 ) 1,401 (196.2 )
Corporate overhead allocation (332 ) (501 ) 169 (33.7 )
Income (loss) before income taxes 355 (1,215 ) 1,570 (129.2 )
Income tax (expense) benefit (135 ) 462 (597 ) (129.2 )
Net income (loss) $ 220 (753 ) 973 (129.2 )%
Before tax operating margin 1.2 % (3.8 )%

Enrollment services revenue, cost to provide enrollment services, and gross profit.

Three months ended March 31, 2013 — Inquiry generation (a) Inquiry management (agency) (a) Inquiry management (software) Digital marketing Content solutions Total
Enrollment services revenue $ 4,427 18,017 1,095 1,086 4,332 28,957
Cost to provide enrollment services 2,756 16,097 86 703 19,642
Gross profit $ 1,671 1,920 1,095 1,000 3,629 9,315
Gross profit % 37.7% 10.7%
Three months ended March 31, 2012
Inquiry generation (a) Inquiry management (agency) (a) Inquiry management (software) Digital marketing Content solutions Total
Enrollment services revenue $ 4,552 20,184 1,075 1,197 4,656 31,664
Cost to provide enrollment services 2,700 18,214 58 706 21,678
Gross profit $ 1,852 1,970 1,075 1,139 3,950 9,986
Gross profit % 40.7% 9.8%

(a) Inquiry generation revenue decreased $0.1 million ( 2.7% ) and inquiry management (agency) revenue decreased $2.2 million ( 10.7% ) for the three months ended March 31, 2013 compared to the same period in 2012 . Revenues from these services have been affected by the ongoing regulatory uncertainty regarding recruiting and marketing to potential students in the for-profit college industry, which has caused schools to decrease spending on marketing efforts.

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Operating expenses . Excluding the cost to provide enrollment services and amortization of intangible assets (which were fully amortized in 2012), operating expenses for the three months ended March 31, 2013 decreased $1.1 million (10.9%) compared to the same period in 2012 due to cost saving measures in reaction to the ongoing decline in revenue in this segment.

ASSET GENERATION AND MANAGEMENT OPERATING SEGMENT – RESULTS OF OPERATIONS

Student Loan Portfolio

For a summary of the Company’s student loan portfolio as of March 31, 2013 and December 31, 2012 , see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

Loan Activity

The following table sets forth the activity of loans:

Three months ended March 31, — 2013 2012
Beginning balance $ 24,995,880 24,359,625
Loan acquisitions 743,766 183,293
Repayments, claims, capitalized interest, participations, and other (554,250 ) (437,039 )
Consolidation loans lost to external parties (143,151 ) (165,908 )
Loans sold (11,648 ) (33,663 )
Ending balance $ 25,030,597 23,906,308

Allowance for Loan Losses, Loan Repurchase Obligations, and Loan Delinquencies

The provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb losses, net of recoveries, inherent in the portfolio of student loans.

In addition, the Company’s servicing operations are obligated to repurchase certain non-federally insured loans subject to participation interests in the event such loans become 60 or 90 days delinquent, and the Company has also retained credit risk related to certain non-federally insured loans sold and will pay cash to purchase back any of these loans which become 60 days delinquent. The Company’s estimate related to its obligation to repurchase these loans is included in “other liabilities” in the Company’s consolidated balance sheets.

Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs.

For a summary of the activity in the allowance for loan losses and accrual related to the Company's loan repurchase obligations for the three months ended March 31, 2013 and 2012 and a summary of the Company's student loan delinquency amounts as of March 31, 2013 , December 31, 2012 , and March 31, 2012 , see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

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Student Loan Spread Analysis

The following table analyzes the student loan spread on the Company’s portfolio of student loans, which represents the spread between the yield earned on student loan assets and the costs of the liabilities and derivative instruments used to fund the assets.

Three months ended — March 31, 2013 December 31, 2012 March 31, 2012
Variable student loan yield, gross 2.57 % 2.61 % 2.63 %
Consolidation rebate fees (0.77 ) (0.76 ) (0.75 )
Discount accretion, net of premium and deferred origination costs amortization 0.03 0.03 (0.02 )
Variable student loan yield, net 1.83 1.88 1.86
Student loan cost of funds - interest expense (0.93 ) (1.05 ) (1.13 )
Student loan cost of funds - derivative settlements 0.01 0.01 0.06
Variable student loan spread 0.91 0.84 0.79
Fixed rate floor income, net of settlements on derivatives 0.59 0.60 0.64
Core student loan spread 1.50 % 1.44 % 1.43 %
Average balance of student loans $ 24,781,426 23,766,653 24,118,892
Average balance of debt outstanding 24,823,397 24,086,770 24,236,068

A trend analysis of the Company's core and variable student loan spreads is summarized below.

(a) The interest earned on the majority of the Company's FFELP student loan assets is indexed to the one-month LIBOR rate. The Company funds the majority of its assets with three-month LIBOR indexed floating rate securities. The relationship between the indices in which the Company earns interest on its loans and funds such loans has a significant impact on student loan spread. This table (the right axis) shows the difference between the Company's liability base rate and the one-month LIBOR rate by quarter.

Variable student loan spread increased during the three months ended March 31, 2013 as a result of the tightening of the Asset/Liability Base Rate Spread as reflected in the previous table.

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The primary difference between variable student loan spread and core student loan spread is fixed rate floor income, net of settlements on derivatives. A summary of fixed rate floor income and its contribution to core student loan spread follows:

Three months ended — March 31, 2013 December 31, 2012 March 31, 2012
Fixed rate floor income, gross $ 44,020 42,566 41,229
Derivative settlements (a) (8,304 ) (7,033 ) (3,137 )
Fixed rate floor income, net $ 35,716 35,533 38,092
Fixed rate floor income contribution to spread, net 0.59 % 0.60 % 0.64 %

(a) Includes settlement payments on derivatives used to hedge student loans earning fixed rate floor income.

The high levels of fixed rate floor income earned during 2013 and 2012 are due to historically low interest rates. If interest rates remain low, the Company anticipates continuing to earn significant fixed rate floor income in future periods. See Item 3, “Quantitative and Qualitative Disclosures about Market Risk,” which provides additional detail on the Company’s portfolio earning fixed rate floor income and the derivatives used by the Company to hedge these loans.

Summary and Comparison of Operating Results

Three months ended March 31,
Change
2013 2012 $ %
Net interest income after provision for loan losses $ 93,172 78,683 14,489 18.4 %
Other income 4,196 5,000 (804 ) (16.1 )
Gain on sale of loans and debt repurchases 1,407 1,407 100.0
Derivative market value and foreign currency adjustments, net 5,275 (21,604 ) 26,879 124.4
Derivative settlements, net (7,539 ) 227 (7,766 ) (3,421.1 )
Total other income 3,339 (16,377 ) 19,716 (120.4 )
Salaries and benefits 562 719 (157 ) (21.8 )
Other expenses 7,513 3,632 3,881 106.9
Intersegment expenses, net 15,142 17,143 (2,001 ) (11.7 )
Total operating expenses 23,217 21,494 1,723 8.0
Income before income taxes and corporate overhead allocation 73,294 40,812 32,482 79.6
Corporate overhead allocation (712 ) (1,392 ) 680 (48.9 )
Income before income taxes 72,582 39,420 33,162 84.1
Income tax expense (27,581 ) (14,979 ) (12,602 ) 84.1
Net income $ 45,001 24,441 20,560 84.1 %
Additional information:
Net income $ 45,001 24,441 20,560 84.1 %
Derivative market value and foreign currency adjustments, net (5,275 ) 21,604 (26,879 ) (124.4 )
Tax effect 2,005 (8,210 ) 10,214 (124.4 )
Net income, excluding derivative market value and foreign currency adjustments $ 41,731 37,835 3,896 10.3 %

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Net interest income after provision for loan losses (net of settlements on derivatives) .

Three months ended March 31,
Change
2013 2012 $ %
Variable interest income, net of settlements on derivatives (a) $ 157,548 161,142 (3,594 ) (2.2 )%
Consolidation rebate fees (b) (47,208 ) (44,889 ) (2,319 ) 5.2
Discount accretion, net of premium and deferred origination costs amortization (c) 1,943 (1,060 ) 3,003 (283.3 )
Interest on bonds and notes payable (d) (56,662 ) (67,858 ) 11,196 (16.5 )
Variable student loan interest margin, net of settlements on derivatives 55,621 47,335 8,286 17.5
Fixed rate floor income, net of settlements on derivatives (e) 35,716 38,092 (2,376 ) (6.2 )
Investment interest 115 454 (339 ) (74.7 )
Intercompany interest (819 ) (971 ) 152 (15.7 )
Provision for loan losses - federally insured (6,000 ) (6,000 )
Provision for loan losses - nonfederally insured 1,000 1,000
Net interest income after provision for loan losses (net of settlements on derivatives (f)) $ 85,633 78,910 6,723 8.5 %

(a) Variable interest income, net of settlements on derivatives, decreased for the three months ended March 31, 2013 compared to the same period in 2012 as a result of a decrease in the yield earned on student loans, net of settlements on derivatives, which decreased to 2.58% for the three months ended March 31, 2013 from 2.69% for the same period in 2012 . The decrease was partially offset by an increase in the average student loan portfolio of $0.7 billion (2.7%).

(b) Consolidation rebate fees increased for the three months ended March 31, 2013 compared to the same period in 2012 due to an increase in the average consolidation loan balance in 2013 as compared to 2012.

(c) The accretion of loan discounts (net of amortization of loan premiums) increased as a result of the ongoing purchase of loans at a discount.

(d) Interest on bonds and notes payable decreased as a result of a decrease in the Company’s cost of funds to 0.93% for the three months ended March 31, 2013 from 1.13% for the same period in 2012 . The decrease was partially offset by an increase in average debt outstanding of $0.6 billion (2.4%) for the three months ended March 31, 2013 , compared to the same period in 2012 .

(e) The high levels of fixed rate floor income earned during the three months ended March 31, 2013 and 2012 are due to historically low interest rates.

(f) The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company's net interest income.

Other income. The following table summarizes the components of “other income.”

Three months ended March 31, — 2013 2012
Borrower late fee income $ 3,505 3,703
Realized and unrealized gains (losses) on investments, net 88 578
Other 603 719
Other income $ 4,196 5,000

Gain on sale of loans and debt repurchases . During the first quarter of 2013, the Company repurchased its own asset-backed debt securities of $13.0 million (notional amount), resulting in a gain of $1.4 million.

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Derivative market value and foreign currency adjustments, net. The Company maintains an overall interest rate risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative instruments primarily used by the Company to manage interest rate risk includes interest rate swaps and basis swaps. Management has structured the majority of the Company's derivative transactions with the intent that each is economically effective. However, the Company's derivatives do not qualify for hedge accounting treatment, and the stand-alone derivatives must be marked-to-market, the adjustments for which are included in “derivative market value and foreign currency adjustments, net” in the statements of income.

In addition, the Company has Euro-denominated bonds of which the principal and accrued interest are re-measured at each reporting period to U.S. dollars. Changes in the principal and accrued interest amounts as a result of foreign currency exchange rate fluctuations are included in “derivative market value and foreign currency adjustments, net.” In connection with the issuance of the Euro-denominated bonds, the Company has entered into cross-currency interest rate swaps which do not qualify for hedge accounting treatment. The re-measurement of the Euro-denominated bonds generally correlates with the change in fair value of the cross-currency interest rate swaps. However, the Company will experience unrealized gains or losses related to the cross-currency interest rate swaps if the two underlying indices (and related forward curve) do not move in parallel.

The gains and/or losses included in “derivative market value and foreign currency adjustments, net” in the Company's statements of income are primarily caused by interest rate and currency exchange rate volatility, as well as the volume and terms of derivatives not receiving hedge accounting treatment.

Included in the table of operating results above is additional information which reflects the operating results of this segment excluding the unrealized gains and losses from the Company's derivative portfolio and the foreign currency transaction adjustments. The Company believes these point-in-time estimates of asset and liability values related to these financial instruments that are subject to interest and currency rate fluctuations affect the period-to-period comparability of the results of operations.

Salaries and benefits. Salaries and benefits have decreased during the three months ended March 31, 2013 compared to the first quarter of 2012 due to a reduction of employees as a result of continued focus by the Company on managing costs.

Other expenses . Other expenses increased during the three months ended March 31, 2013 compared to the first quarter of 2012 due to an increase in third party servicing fees related to a significant amount of recent loan purchases being serviced at third parties.

Intersegment expenses, net . Intersegment expenses primarily include fees paid to the LGS operating segment for the servicing of the Company’s student loan portfolio.

LIQUIDITY AND CAPITAL RESOURCES

The Company’s fee generating businesses are non-capital intensive and all produce positive operating cash flows. As such, a minimal amount of debt and equity capital is allocated to the fee-based segments and any liquidity or capital needs are satisfied using cash flow from operations. Therefore, the Liquidity and Capital Resources discussion is concentrated on the Company’s liquidity and capital needs to meet existing debt obligations in the Asset Generation and Management operating segment.

Sources of Liquidity Currently Available

As of March 31, 2013 , the Company had cash and investments of $209.6 million. In addition, the Company has historically generated positive cash flow from operations. For the three months ended March 31, 2013 and the year ended December 31, 2012 , the Company had net cash flow from operating activities of $85.0 million and $299.3 million , respectively.

On March 28, 2013, the Company amended its unsecured line of credit to increase the line of credit to $275.0 million and extend the maturity date from February 17, 2016 to March 28, 2018. As of March 31, 2013 , the unsecured line of credit had $115.0 million outstanding and $160.0 million was available for future use.

As part of certain of the Company’s asset-backed securitizations, the Company has purchased the Class B subordinated note tranches in the total amount of $138.1 million (par value). In addition, the Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the open market in the total amount of $59.2 million (par value). For accounting purposes, these notes are effectively retired and are not included on the Company’s consolidated balance sheet. However, these securities are legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale.

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The Company intends to use its strong liquidity position to capitalize on market opportunities, including FFELP student loan acquisitions; strategic acquisitions and investments, including continued investments in its core business areas of asset management and finance, loan servicing, payment processing, and enrollment services; and capital management initiatives, including stock repurchases, debt repurchases, and dividend distributions.

Liquidity Needs and Sources of Liquidity Available to Satisfy Debt Obligations Secured by Student Loan Assets and Related Collateral

The following table shows the Company's debt obligations outstanding that are secured by student loan assets and related collateral.

As of March 31, 2013 — Carrying amount Final maturity
Bonds and notes issued in asset-backed securitizations $ 23,078,816 11/25/15 - 8/25/52
FFELP warehouse facilities 1,942,239 4/2/15 - 2/28/16
Other borrowings 61,878 11/14/13 - 11/11/15
$ 25,082,933

Bonds and Notes Issued in Asset-backed Securitizations

The majority of the Company’s portfolio of student loans is funded in asset-backed securitizations that are structured to substantially match the maturity of the funded assets, thereby minimizing liquidity risk. In addition, due to (i) the difference between the yield the Company receives on the loans and cost of financing within these transactions, and (ii) the servicing and administration fees the Company earns from these transactions, the Company has created a portfolio that will generate earnings and significant cash flow over the life of these transactions.

As of March 31, 2013 , based on cash flow models developed to reflect management’s current estimate of, among other factors, prepayments, defaults, deferment, forbearance, and interest rates, the Company currently expects future undiscounted cash flows from its portfolio to be approximately $2.11 billion as detailed below. The $2.11 billion includes approximately $465.9 million (as of March 31, 2013 ) of overcollateralization included in the asset-backed securitizations. These excess net asset positions are reflected variously in the following balances in the consolidated balance sheet: "student loans receivable," "restricted cash and investments," and "accrued interest receivable."

The forecasted cash flow presented below includes all loans funded in asset-backed securitizations as of March 31, 2013 . As of March 31, 2013 , the Company had $23.0 billion of loans included in asset-backed securitizations, which represented 92.1 percent of its total FFELP student loan portfolio. The forecasted cash flow does not include cash flows that the Company expects to receive related to loans funded in its warehouse facilities or loans acquired subsequent to March 31, 2013 .

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FFELP Asset-backed Securitization Cash Flow Forecast (a)

$2.11 billion

(dollars in millions)

(a) The Company uses various assumptions, including prepayments and future interest rates, when preparing its cash flow forecast. These assumptions are further discussed below.

Prepayments : The primary variable in establishing a life of loan estimate is the level and timing of prepayments. Prepayment rates equal the amount of loans that prepay annually as a percentage of the beginning of period balance, net of scheduled principal payments. A number of factors can affect estimated prepayment rates, including the level of consolidation activity and default rates. Should any of these factors change, management may revise its assumptions, which in turn would impact the projected future cash flow. The Company’s cash flow forecast above assumes prepayment rates that are generally consistent with those utilized in the Company’s recent asset-backed securities transactions. If management used a prepayment rate assumption two times greater than what was used to forecast the cash flow, the cash flow forecast would be reduced by approximately $220 million to $280 million .

Interest rates : The Company funds the majority of its student loans with three-month LIBOR indexed floating rate securities. Meanwhile, the interest earned on the Company’s student loan assets are indexed primarily to a one-month LIBOR rate. The different interest rate characteristics of the Company’s loan assets and liabilities funding these assets result in basis risk. The Company’s cash flow forecast assumes three-month LIBOR will exceed one-month LIBOR by 12 basis points for the life of the portfolio, which approximates the historical relationship between these indices. If the forecast is computed assuming a spread of 24 basis points between three-month and one-month LIBOR for the life of the portfolio, the cash flow forecast would be reduced by approximately $90 million to $130 million .

The Company uses the current forward interest rate yield curve to forecast cash flows. A change in the forward interest rate curve would impact the future cash flows generated from the portfolio. An increase in future interest rates will reduce the amount of fixed rate floor income the Company is currently receiving. The Company attempts to mitigate the impact of a rise in short-term rates by hedging interest rate risks. As of March 31, 2013 , the net fair value of the Company’s interest rate derivatives used to hedge loans earning fixed rate floor income was a liability of $36.5 million . See Item 3, "Quantitative and Qualitative Disclosures about Market Risk — Interest Rate Risk."

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FFELP Warehouse Facilities

The Company funds a portion of its FFELP loan acquisitions using its FFELP warehouse facilities. Student loan warehousing allows the Company to buy and manage student loans prior to transferring them into more permanent financing arrangements. As of March 31, 2013 , the Company had four FFELP warehouse facilities with an aggregate maximum financing amount available of $2.0 billion, of which $1.9 billion was outstanding and $57.8 million was available for additional funding. Two of the warehouse facilities provide for formula-based advance rates, depending on FFELP loan type, up to a maximum of the principal and interest of loans financed. The advance rates for collateral may increase or decrease based on market conditions. The other two FFELP warehouse facilities have static advance rates that require initial equity for loan funding, but do not require increased equity based on market movements. As of March 31, 2013 , the Company had $130.7 million advanced as equity support on its FFELP warehouse facilities. For further discussion of the Company's FFELP warehouse facilities outstanding at March 31, 2013 , see note 3 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

Upon termination or expiration of the warehouse facilities, the Company would expect to access the securitization market, obtain replacement warehouse facilities, use operating cash, rely on sale of assets, or transfer collateral to satisfy any remaining obligations.

Other Uses of Liquidity

Effective July 1, 2010, no new loan originations can be made under the FFEL Program and all new federal loan originations must be made through the Federal Direct Loan Program. As a result, the Company no longer originates new FFELP loans. The Company believes there will continue to be opportunities to purchase FFELP loan portfolios from current FFELP participants looking to adjust their FFELP businesses.

The Company plans to fund FFELP student loan acquisitions from third parties using its Union Bank participation agreement (as described below); using its FFELP warehouse facilities (as described above); and continuing to access the asset-backed securities market.

Union Bank Participation Agreement

The Company maintains an agreement with Union Bank, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in student loans. As of March 31, 2013 , $368.6 million of loans were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days notice. This agreement provides beneficiaries of Union Bank’s grantor trusts with access to investments in interests in student loans, while providing liquidity to the Company. The Company can participate loans to Union Bank to the extent of availability under the grantor trusts, up to $750 million or an amount in excess of $750 million if mutually agreed to by both parties. Loans participated under this agreement have been accounted for by the Company as loan sales. Accordingly, the participation interests sold are not included in the Company’s consolidated balance sheets.

Asset-backed Securities Transactions

Depending on market conditions, the Company anticipates continuing to access the asset-backed securities market. Asset-backed securities transactions would be used to refinance student loans included in the FFELP warehouse facilities and/or existing asset-backed securities transactions.

On April 30, 2013, the Company completed an asset-backed securities transaction totaling $765.0 million. The Company used the proceeds from the sale of these notes to purchase student loans, including loans previously financed in the FFELP warehouse facilities.

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Liquidity Impact Related to Hedging Activities

The Company utilizes derivative instruments to manage interest rate sensitivity. By using derivative instruments, the Company is exposed to market risk which could impact its liquidity. Based on the derivative portfolio outstanding as of March 31, 2013 , the Company does not currently anticipate any movement in interest rates having a material impact on its capital or liquidity profile, nor does the Company expect that any movement in interest rates would have a material impact on its ability to meet potential collateral deposits with its counterparties. However, if interest rates move materially and negatively impact the fair value of the Company's derivative portfolio or if the Company enters into additional derivatives for which the fair value becomes negative, the Company could be required to deposit additional collateral with its derivative instrument counterparties. The collateral deposits, if significant, could negatively impact the Company's liquidity and capital resources. As of March 31, 2013 , the fair value of the Company's derivatives, which had a negative fair value (a liability in the Company's balance sheet), was $54.0 million , and the Company had $47.1 million posted as collateral to derivative counterparties.

Other Debt Facilities

As previously discussed, the Company has a $275.0 million unsecured line of credit with a maturity date of March 28, 2018 . As of March 31, 2013 , the unsecured line of credit had an outstanding balance of $115.0 million and $160.0 million was available for future use.

The Company has issued Junior Subordinated Hybrid Securities ("Hybrid Securities") that have a final maturity of September 15, 2061. The Hybrid Securities are unsecured obligations of the Company. As of March 31, 2013 , $99.2 million of Hybrid Securities were outstanding.

Debt Repurchases

Due to the Company's positive liquidity position and opportunities in the capital markets, the Company has repurchased its own debt over the last several years. Gains recorded by the Company from the repurchase of debt are included in "gain on sale of loans and debt repurchases" on the Company’s consolidated statements of income. For the three months ended March 31, 2013 , the Company recognized a gain of $1.4 million from the repurchase of $13.0 million (notional amount) of its own asset-backed debt securities.

Stock Repurchases

The Board of Directors has authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 24, 2015. Shares may be repurchased from time to time depending on various factors, including share prices and other potential uses of liquidity.

For the three month period ended March 31, 2013 , the Company repurchased 213,535 shares for $6.7 million (at an average price of $31.40 per share). Certain of these share repurchases were made pursuant to a trading plan adopted by the Company in accordance with Rule 10b5-1 under the Securities Exchange Act of 1934. As of March 31, 2013 , 4,047,958 shares remain authorized for purchase under the Company's repurchase program.

Dividends

On March 15, 2013, the Company paid a first quarter 2013 cash dividend on the Company's Class A and Class B common stock of $0.10 per share. In addition, the Company's Board of Directors declared a second quarter cash dividend on the Company's outstanding shares of Class A and Class B common stock of $0.10 per share. The second quarter cash dividend will be paid on June 14, 2013, to shareholders of record at the close of business on May 31, 2013.

The Company currently plans to continue making regular quarterly dividend payments, subject to future earnings, capital requirements, financial condition, and other factors. In addition, the payment of dividends is subject to the terms of the Company’s outstanding Hybrid Securities, which generally provide that if the Company defers interest payments on those securities it cannot pay dividends on its capital stock.

RECENT ACCOUNTING PRONOUNCEMENTS

In January 2013, the Company adopted the provisions of Accounting Standards Update (“ASU”) No. 2013-01, issued by the Financial Accounting Standards Board (“FASB”), which requires new asset and liability offsetting disclosures for derivatives, repurchase agreements, and security lending transactions to the extent that they are: (1) offset in the financial statements; or (2)

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subject to an enforceable master netting arrangement or similar agreement. The Company does not have any repurchase agreements and does not participate in security lending transactions. The Company records the fair value of its derivatives gross in its consolidated balance sheets; however, certain of the Company's derivative instruments are subject to right of offset provisions with counterparties. The new asset and liability offsetting disclosures required by this ASU are included in note 4 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

In February 2013, the FASB amended the Accounting Standards Codification related to comprehensive income. This amendment requires companies to report, in one place, information about reclassifications (by component) out of accumulated other comprehensive income. In addition, this amendment requires companies to present the related line item effect of significant reclassifications on the statement where income is presented. The Company adopted the provisions of this amendment during the first quarter 2013, which affects only the display of information and does not change existing recognition and measurement requirements in the consolidated financial statements. The information required by this amendment is included in note 5 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

Issued but not yet effective accounting pronouncements are not expected to have a material impact on the Company's consolidated financial statements.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

(All dollars are in thousands, except share amounts, unless otherwise noted)

Interest Rate Risk

The Company’s primary market risk exposure arises from fluctuations in its borrowing and lending rates, the spread between which could impact the Company due to shifts in market interest rates.

The following table sets forth the Company’s loan assets and debt instruments by interest rate characteristics:

As of March 31, 2013 — Dollars Percent As of December 31, 2012 — Dollars Percent
Fixed-rate loan assets $ 11,246,815 44.9 % $ 11,271,233 45.1 %
Variable-rate loan assets 13,783,782 55.1 13,724,647 54.9
Total $ 25,030,597 100.0 % $ 24,995,880 100.0 %
Fixed-rate debt instruments $ — — % $ — — %
Variable-rate debt instruments 25,297,165 100.0 25,270,865 100.0
Total $ 25,297,165 100.0 % $ 25,270,865 100.0 %

FFELP loans originated prior to April 1, 2006 generally earn interest at the higher of a floating rate based on the Special Allowance Payment or SAP formula set by the Department and the borrower rate, which is fixed over a period of time. The SAP formula is based on an applicable indice plus a fixed spread that is dependent upon when the loan was originated, the loan’s repayment status, and funding sources for the loan. The Company generally finances its student loan portfolio with variable rate debt. In low and/or declining interest rate environments, when the fixed borrower rate is higher than the rate produced by the SAP formula, the Company’s student loans earn at a fixed rate while the interest on the variable rate debt typically continues to decline. In these interest rate environments, the Company may earn additional spread income that it refers to as floor income.

Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, the Company may earn floor income for an extended period of time, which the Company refers to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, the Company may earn floor income to the next reset date, which the Company refers to as variable rate floor income. Lenders are required to rebate fixed rate floor income and variable rate floor income to the Department for all new FFELP loans first originated on or after April 1, 2006.

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No variable-rate floor income was earned by the Company during 2012 and 2013. A summary of fixed rate floor income follows.

Three months ended March 31, — 2013 2012
Fixed rate floor income, gross $ 44,020 41,229
Derivative settlements (a) (8,304 ) (3,137 )
Fixed rate floor income, net $ 35,716 38,092

(a) Includes settlement payments on derivatives used to hedge student loans earning fixed rate floor income.

The high levels of fixed rate floor income earned during 2013 and 2012 are due to historically low interest rates. If interest rates remain low, the Company anticipates continuing to earn significant fixed rate floor income in future periods.

Absent the use of derivative instruments, a rise in interest rates may reduce the amount of floor income received and this may have an impact on earnings due to interest margin compression caused by increasing financing costs, until such time as the federally insured loans earn interest at a variable rate in accordance with their SAP formulas. In higher interest rate environments, where the interest rate rises above the borrower rate and fixed rate loans effectively become variable rate loans, the impact of the rate fluctuations is reduced.

The following graph depicts fixed rate floor income for a borrower with a fixed rate of 6.75% and a SAP rate of 2.64%:

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The following table shows the Company’s student loan assets that were earning fixed rate floor income as of March 31, 2013 :

Fixed Borrower/ — lender Estimated — variable
interest weighted conversion Loan
rate range average yield rate (a) balance
< 3.0% 2.87% 0.23% $ 1,774,244
3.0 - 3.49% 3.20% 0.56% 2,135,857
3.5 - 3.99% 3.65% 1.01% 1,966,530
4.0 - 4.49% 4.20% 1.56% 1,481,191
4.5 - 4.99% 4.72% 2.08% 847,821
5.0 - 5.49% 5.24% 2.60% 582,433
5.5 - 5.99% 5.67% 3.03% 353,305
6.0 - 6.49% 6.18% 3.54% 410,869
6.5 - 6.99% 6.70% 4.06% 374,500
7.0 - 7.49% 7.17% 4.53% 153,030
7.5 - 7.99% 7.71% 5.07% 262,675
8.0 - 8.99% 8.17% 5.53% 614,211
> 9.0% 9.05% 6.41% 290,149
$ 11,246,815

(a) The estimated variable conversion rate is the estimated short-term interest rate at which loans would convert to a variable rate. As of March 31, 2013 , the weighted average estimated variable conversion rate was 1.82% and the short-term interest rate was 21 basis points.

The following table summarizes the outstanding derivative instruments as of March 31, 2013 used by the Company to hedge loans earning fixed rate floor income.

Maturity Notional amount Weighted average fixed rate paid by the Company (a)
2013 $ 3,150,000 0.71 %
2014 1,750,000 0.71
2015 1,100,000 0.89
2016 750,000 0.85
2017 750,000 0.99
$ 7,500,000 0.78 %

(a) For all interest rate derivatives, the Company receives discrete three-month LIBOR.

The Company is also exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of the Company’s assets do not match the interest rate characteristics of the funding for those assets. The following table presents the Company’s FFELP student loan assets and related funding for those assets arranged by underlying indices as of March 31, 2013 :

Index Frequency of variable resets Assets Debt outstanding that funded student loan assets
1 month LIBOR (a) Daily $ 23,929,818
3 month Treasury bill Varies 1,068,473
3 month LIBOR (a) (b) Quarterly 16,009,809
1 month LIBOR Monthly 7,071,424
Auction-rate or remarketing (c) Varies 962,200
Asset-backed commercial paper (d) Varies 977,622
Other (e) 34,642 11,878
$ 25,032,933 25,032,933

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(a) The Company has certain basis swaps outstanding in which the Company receives three-month LIBOR and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). The Company entered into these derivative instruments to better match the interest rate characteristics on its student loan assets and the debt funding such assets. The following table summarizes these derivatives as of March 31, 2013 :

Maturity — 2021 Notional amount — $ 250,000
2022 1,900,000
2023 3,650,000
2024 250,000
2026 800,000
2028 100,000
2036 700,000
2039 (a) 150,000
2040 (b) 200,000
$ 8,000,000 (c)

(a) This derivative has a forward effective start date in 2015.

(b) This derivative has a forward effective start date in 2020.

(c) The weighted average rate paid by the Company on the 1:3 Basis Swaps as of March 31, 2013 was one-month LIBOR plus 3.5 basis points.

(b) The Company has Euro-denominated notes that reprice on the EURIBOR index. The Company has entered into derivative instruments (cross-currency interest rate swaps) that convert the EURIBOR index to three-month LIBOR. As a result, these notes are reflected in the three-month LIBOR category in the above table. See “Foreign Currency Exchange Risk.”

(c) The interest rates on certain of the Company's asset-backed securities are set and periodically reset via a "dutch auction" (“Auction Rate Securities”) or through a remarketing utilizing remarketing agents (“Variable Rate Demand Notes”). As of March 31, 2013 , the Company was sponsor for $743.0 million of Auction Rate Securities and $219.2 million of Variable Rate Demand Notes.

Since February 2008, problems in the auction rate securities market as a whole have led to failures of the auctions pursuant to which the Company's Auction Rate Securities' interest rates are set. As a result, the Auction Rate Securities generally pay interest to the holder at a maximum rate as defined by the indenture. While these rates will vary, they will generally be based on a spread to LIBOR or Treasury Securities, or the Net Loan Rate as defined in the financing documents.

For Variable Rate Demand Notes, the remarketing agents set the price, which is then offered to investors. If there are insufficient potential bid orders to purchase all of the notes offered for sale, the Variable Rate Demand Notes will generally pay interest to the holder at a rate as defined in the indenture.

(d) The interest rates on certain of the Company's warehouse facilities are indexed to asset-backed commercial paper rates.

(e) Assets include restricted cash and investments and other assets. Debt outstanding includes other debt obligations secured by student loan assets and related collateral.

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Sensitivity Analysis

The following tables summarize the effect on the Company’s earnings, based upon a sensitivity analysis performed by the Company assuming hypothetical increases in interest rates of 100 basis points and 300 basis points while funding spreads remain constant. In addition, a sensitivity analysis was performed assuming the funding indice increases 10 basis points and 30 basis points while holding the asset indice constant, if the funding indice is different than the asset indice. The sensitivity analysis was performed on the Company’s variable rate assets (including loans earning fixed rate floor income) and liabilities. The analysis includes the effects of the Company’s interest rate and basis swaps in existence during these periods.

Three months ended March 31, 2013
Interest rates Asset and funding indice mismatches
Change from increase of 100 basis points Change from increase of 300 basis points
Increase of 10 basis points Increase of 30 basis points
Dollar Percent Dollar Percent Dollar Percent Dollar Percent
Effect on earnings:
Decrease in pre-tax net income before impact of derivative settlements $ (16,419 ) (15.4 )% $ (27,819 ) (26.0 )% $ (4,490 ) (4.2 )% $ (13,470 ) (12.6 )%
Impact of derivative settlements 17,260 16.2 51,781 48.5 1,482 1.4 4,447 4.2
Increase (decrease) in net income before taxes $ 841 0.8 % $ 23,962 22.5 % $ (3,008 ) (2.8 )% $ (9,023 ) (8.4 )%
Increase (decrease) in basic and diluted earnings per share $ 0.01 $ 0.32 $ (0.04 ) $ (0.12 )
Three months ended March 31, 2012
Interest rates Asset and funding indice mismatches
Change from increase of 100 basis points Change from increase of 300 basis points
Increase of 10 basis points Increase of 30 basis points
Dollar Percent Dollar Percent Dollar Percent Dollar Percent
Effect on earnings:
Decrease in pre-tax net income before impact of derivative settlements $ (16,554 ) (24.9 )% $ (29,080 ) (43.8 )% $ (6,026 ) (9.1 )% $ (18,078 ) (27.2 )%
Impact of derivative settlements 7,604 11.5 22,812 34.4
Increase (decrease) in net income before taxes $ (8,950 ) (13.4 )% $ (6,268 ) (9.4 )% $ (6,026 ) (9.1 )% $ (18,078 ) (27.2 )%
Increase (decrease) in basic and diluted earnings per share $ (0.12 ) $ (0.08 ) $ (0.08 ) $ (0.24 )

Foreign Currency Exchange Risk

During 2006, the Company completed separate debt offerings of student loan asset-backed securities that included 420.5 million and 352.7 million Euro-denominated notes with interest rates based on a spread to the EURIBOR index. As a result of this transaction, the Company is exposed to market risk related to fluctuations in foreign currency exchange rates between the U.S. dollar and Euro. The principal and accrued interest on these notes is re-measured at each reporting period and recorded in the Company’s balance sheet in U.S. dollars based on the foreign currency exchange rate on that date. Changes in the principal and accrued interest amounts as a result of foreign currency exchange rate fluctuations are included in the “derivative market value and foreign currency adjustments and derivative settlements, net” in the Company’s consolidated statements of income.

The Company entered into cross-currency interest rate swaps in connection with the issuance of the Euro Notes. Under the terms of these derivative instrument agreements, the Company receives from a counterparty a spread to the EURIBOR indice based on notional amounts of €420.5 million and €352.7 million and pays a spread to the LIBOR indice based on notional amounts of $500.0 million and $450.0 million, respectively. In addition, under the terms of these agreements, all principal payments on the Euro Notes will effectively be paid at the exchange rate in effect between the U.S. dollar and Euro as of the issuance of the notes. The Company did not qualify these derivative instruments as hedges under authoritative accounting guidance; consequently, the change in fair value is included in the Company’s operating results.

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The following table summarizes the financial statement impact as a result of the remeasurement of the Euro Notes and change in the fair value of the related derivative instruments. These amounts are included in “derivative market value and foreign currency adjustments and derivative settlements, net” in the Company’s consolidated statements of income.

Three months ended March 31, — 2013 2012
Re-measurement of Euro Notes $ 28,763 (32,242 )
Change in fair value of cross currency interest rate swaps (34,844 ) 13,026
Total impact to statements of income - income (expense) $ (6,081 ) (19,216 )

The re-measurement of the Euro-denominated bonds generally correlates with the change in fair value of the cross-currency interest rate swaps. However, the Company will experience unrealized gains or losses related to the cross-currency interest rate swaps if the two underlying indices (and related forward curve) do not move in parallel. Management intends to hold the cross-currency interest rate swaps through the maturity of the Euro-denominated bonds.

Financial Statement Impact – Derivatives and Foreign Currency Transaction Adjustments

The following table summarizes all of the components of “derivative market value and foreign currency adjustments and derivative settlements, net” included in the consolidated statements of income.

Three months ended March 31, — 2013 2012
Change in fair value of derivatives $ (19,507 ) 16,835
Foreign currency transaction adjustment (Euro Notes) 28,763 (32,242 )
Derivative settlements, net (8,184 ) 227
Derivative market value and foreign currency adjustments and derivative settlements, net - income (expense) $ 1,072 (15,180 )

ITEM 4. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Under supervision and with the participation of certain members of the Company’s management, including the chief executive and chief financial officers, the Company completed an evaluation of the effectiveness of the design and operation of its disclosure controls and procedures (as defined in SEC Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, the Company’s principal executive and principal financial officers concluded that the disclosure controls and procedures were effective as of the end of the period covered by this report to provide reasonable assurance that information required to be disclosed in reports the Company files or submits under the Securities Exchange Act of 1934 is recorded, processed, summarized, and reported, within the time periods specified in the SEC's rules and forms, and is accumulated and communicated to the Company's management, including the chief executive and chief financial officers, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There was no change in the Company’s internal control over financial reporting during the Company’s last fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

There have been no material developments with respect to the legal proceedings information previously reported under Part I, Item 3 of the Company's Annual Report on Form 10-K for the year ended December 31, 2012. For additional information, see note 10 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

ITEM 1A. RISK FACTORS

There have been no material changes from the risk factors described in the Company’s Annual Report on Form 10-K for the year ended December 31, 2012 in response to Item 1A of Part I of such Form 10-K.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Stock Repurchases

The following table summarizes the repurchases of Class A common stock during the first quarter of 2013 by the Company or any “affiliated purchaser” of the Company, as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934.

Period Total number of shares purchased (a) Average price paid per share Total number of shares purchased as part of publicly announced plans or programs (b) Maximum number of shares that may yet be purchased under the plans or programs (b)
January 1 - January 31, 2013 84,135 $ 29.71 83,534 4,163,045
February 1 - February 28, 2013 77,938 31.56 77,938 4,085,107
March 1 - March 31, 2013 51,462 33.92 37,149 4,047,958
Total 213,535 $ 31.40 198,621

(a) The total number of shares includes: (i) shares purchased pursuant to the stock repurchase program discussed in footnote (b) below; and (ii) shares owned and tendered by employees to satisfy tax withholding obligations upon the vesting of restricted shares. Shares of Class A common stock purchased pursuant to the stock repurchase program included 12,640 shares, 17,974 shares, and 22,130 shares in January , February , and March 2013 , respectively, that had been issued to the Company’s 401(k) plan and allocated to employee participant accounts pursuant to the plan’s provisions for Company matching contributions in shares of Company stock, and were purchased by the Company from the plan pursuant to employee participant instructions to dispose of such shares. Pursuant to an amendment to the 401(k) plan effective January 1, 2013, shares of the Company's Class A common stock will no longer be an eligible investment alternative for the Company's matching contributions under the plan. Shares of Class A common stock tendered by employees to satisfy tax withholding obligations included 601 shares, 0 shares, and 14,313 shares in January , February , and March 2013 , respectively. Unless otherwise indicated, shares owned and tendered by employees to satisfy tax withholding obligations were purchased at the closing price of the Company’s shares on the date of vesting.

(b) On May 9, 2012, the Company announced that its Board of Directors had authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 24, 2015. Certain share repurchases included in the table above were made pursuant to a trading plan adopted by the Company in accordance with Rule 10b5-1 under the Securities Exchange Act of 1934.

Working capital and dividend restrictions/limitations

The Company’s credit facilities, including its revolving line of credit which is available through March 28, 2018, impose restrictions on the Company’s minimum consolidated net worth, the ratio of the Company’s adjusted EBITDA to corporate debt interest, the indebtedness of the Company's subsidiaries, and the ratio of non-FFELP loans to all loans in the Company's portfolio. In addition, trust indentures and other financing agreements governing debt issued by the Company's education lending subsidiaries may have general limitations on the amounts of funds that can be transferred to the Company by its subsidiaries through cash dividends.

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The supplemental indenture for the Company’s Hybrid Securities issued in September 2006 provides that so long as any Hybrid Securities remain outstanding, if the Company gives notice of its election to defer interest payments but the related deferral period has not yet commenced or a deferral period is continuing, then the Company will not, and will not permit any of its subsidiaries to:

• declare or pay any dividends or distributions on, or redeem, purchase, acquire or make a liquidation payment regarding, any of the Company’s capital stock.

• except as required in connection with the repayment of principal, and except for any partial payments of deferred interest that may be made through the alternative payment mechanism described in the Hybrid Securities indenture, make any payment of principal of, or interest or premium, if any, on, or repay, repurchase, or redeem any of the Company’s debt securities that rank pari passu with or junior to the Hybrid Securities.

• make any guarantee payments regarding any guarantee by the Company of the subordinated debt securities of any of the Company’s subsidiaries if the guarantee ranks pari passu with or junior in interest to the Hybrid Securities.

In addition, if any deferral period lasts longer than one year, the limitation on the Company’s ability to redeem or repurchase any of its securities that rank pari passu with or junior in interest to the Hybrid Securities will continue until the first anniversary of the date on which all deferred interest has been paid or canceled.

If the Company is involved in a business combination where immediately after its consummation more than 50% of the surviving entity’s voting stock is owned by the shareholders of the other party to the business combination, then the immediately preceding sentence will not apply to any deferral period that is terminated on the next interest payment date following the date of consummation of the business combination.

However, at any time, including during a deferral period, the Company will be permitted to:

• pay dividends or distributions in additional shares of the Company’s capital stock.

• declare or pay a dividend in connection with the implementation of a shareholders’ rights plan, or issue stock under such a plan, or redeem or repurchase any rights distributed pursuant to such a plan.

• purchase common stock for issuance pursuant to any employee benefit plans.

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ITEM 6. EXHIBITS

10.1 Amendment No. 1 dated as of March 16, 2012 to Credit Agreement dated as of February 17, 2012, by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto, filed as Exhibit10.2 to the registrant's Current Report on Form 8-K filed on April 2, 2013 and incorporated by reference herein.
10.2 Amendment No. 2 dated as of March 28, 2013 to Credit Agreement dated as of February 17, 2012, by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on April 2, 2013 and incorporated by reference herein.
31.1* Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of Chief Executive Officer Michael S. Dunlap.
31.2* Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of Chief Financial Officer Terry J. Heimes.
32** Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS** XBRL Instance Document
101.SCH** XBRL Taxonomy Extension Schema Document
101.CAL** XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF** XBRL Taxonomy Extension Definition Linkbase Document
101.LAB** XBRL Taxonomy Extension Label Linkbase Document
101.PRE** XBRL Taxonomy Extension Presentation Linkbase Document
* Filed herewith
** Furnished herewith

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

NELNET, INC. — By: /s/ MICHAEL S. DUNLAP
Name: Michael S. Dunlap
Title: Chairman and Chief Executive Officer Principal Executive Officer
By: /s/ TERRY J. HEIMES
Name: Terry J. Heimes
Title: Chief Financial Officer Principal Financial Officer and Principal Accounting Officer

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