Annual Report (ESEF) • Mar 20, 2025
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Download Source FileMORGAN SINDALL GROUP PLC 2138008339ULDGZRB345 2024-01-01 2024-12-31 2138008339ULDGZRB345 2023-01-01 2023-12-31 2138008339ULDGZRB345 2023-12-31 2138008339ULDGZRB345 2024-12-31 2138008339ULDGZRB345 2022-12-31 2138008339ULDGZRB345 2024-01-01 2024-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2024-01-01 2024-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2024-01-01 2024-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2024-01-01 2024-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2023-01-01 2023-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2023-01-01 2023-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2023-01-01 2023-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2023-01-01 2023-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2023-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2023-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2023-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2023-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2024-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2024-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2024-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2024-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:RetainedEarningsMember iso4217:GBP iso4217:GBP xbrli:shares Morgan Sindall Group plc Annual Report 2024 Contents Strategic report 03 2024 in numbers 04 The quick read 06 Chief executive’s statement 07 Our divisions 08 Business model 10 Purpose, values and strategy 11 Our stakeholders 14 Key performance indicators 16 Market conditions 17 Financial review 20 Capital allocation 22 Operating review 38 Responsible business strategy and performance 52 Managing risk 63 Climate reporting 75 Section 172 statement 76 Non-financial and sustainability information statement 78 Going concern and viability statement Governance 81 The UK Corporate Governance Code 83 Chair’s statement 85 Board overview 86 Board of directors 88 Directors’ and corporate governance report 111 Directors’ remuneration report 131 Other statutory information Financial statements 136 Independent auditor’s report 147 Consolidated financial statements 184 Company financial statements 195 Shareholder information 197 Appendix – Carbon emissions background and terminology 1 MSCI is a provider of decision support services for the global investment community; its ESG ratings are used by the majority of our major shareholders. CDP is a charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. We are the partnerships, fit out and construction services group. Our record full-year performance in 2024 reflects the strength and diversity of our operations and the talent and commitment of our people. We continue to prioritise delivering social and environmental value, achieving an A CDP Climate score and an ESG rating of AAA from MSCI. 1 Materiality Our annual report aims to provide our investors with the information they need to make decisions, for example on whether to buy, hold or sell our shares, how to vote on their shares and whether to engage with our Board on any issue. We have included information we believe is material to these decisions and presented it in a way that we believe is fair, balanced and understandable. We recognise that this report will be read by a variety of other stakeholders including employees, our supply chain, clients and partners, funders and performance bond issuers, analysts and regulators. Where we believe that a topic is material to many of them, based on our latest materiality assessment (see page 39), we either include it in this report or refer to other reports and information on our website. We believe this approach meets the requirements of company law, the UK Corporate Governance Code, the Companies Act 2006 and UK-adopted international accounting and reporting standards, and that we go beyond these requirements where we feel it is useful for the reader. * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. 1 The 2019 baseline for Scope 1 and 2 emissions was 20,903 tonnes CO 2 e. This figure represents our UK and European operations. See Appendix on pages 197 and 198 for emission scope definitions. 2 Includes number of apprentices, sponsored students and employees undertaking national vocational and professional qualifications. 3 Number of lost time incidents x 100,000 divided by the number of hours worked. Lost time incidents are those resulting in absence from work for a minimum of one working day, excluding the day the incident occurred. 2024 in numbers Strong operating performance Financial strength and shareholder returns Social and environmental value Revenue £4,546.2m (2023: £4,117.7m) Operating profit (adjusted) £162.6m (2023: £141.3m) Operating profit £162.0m (2023: £140.6m) Secured workload £11,419.3m (2023: £8,920.2m) Profit before tax (adjusted) £172.5m (2023: £144.6m) Profit before tax £171.9m (2023: £143.9m) Average daily net cash £374.2m (2023: £281.7m) Total dividend per share 131.5p (2023: 114.0p) Reduction in Scope 1 and 2 carbon emissions since 2019 1 44% (2023: 45%) CDP Climate score A (2023: A) Apprentices, sponsored students and professional learning 2 1,087 (2023: 966) Lost time incident rate 3 0.23 (2023: 0.24) 03 Strategic report The quick read Harnessing the energy of our people to achieve the improbable 1. Our specialist divisions Through six divisions, we provide fit out and construction services and work in partnerships to deliver housing and mixed-use regeneration. Partnerships n Partnership Housing n Mixed Use Partnerships Fit Out n Fit Out Construction Services n Construction n Infrastructure n Property Services 3. Our strategy We pursue organic growth for the Group through the exceptional performance of our businesses. Our priorities n Achieve quality of earnings n Excel in project delivery n Secure long-term workstreams n Keep innovating to deliver on our Total Commitments to our stakeholders and wider society n Maintain financial strength 2. Our business model We generate cash from fit out and construction services and invest in long-term partnership schemes which in turn create opportunities in construction. Our capabilities match the UK’s growing demand for affordable housing, regeneration and investment in public, commercial and social infrastructure. 4. Core Values Our purpose, culture, strategy and performance are driven by our Core Values. We encourage our people to challenge the status quo and exceed our stakeholders’ expectations. The customer comes first Talented people are key to our success Consistent achievement requires challenging the status quo We act responsibly to do the right thing We have a decentralised philosophy See page 8 See page 7 See page 10 See page 10 04 Morgan Sindall Group plc Annual Report 2024 The quick read continued 5. A decentralised approach At the heart of our Core Values is our decentralisation. Our divisions are complementary but different, and our decentralised approach enables them to respond quickly to the specific needs of their markets. Our people are empowered to make the right decisions for the business and our stakeholders. 7. Dedicated to our stakeholders Long-term relationships, based on dialogue, transparency and collaboration, are key to our success. Our key stakeholders n Our people n Supply chain n Clients and partners n Local communities n Shareholders n Funders and performance bond issuers 6. Being a responsible business We have made five Total Commitments to our stakeholders and wider society. 8. Our Total Commitments are aligned with the United Nations (UN) Sustainable Development Goals We believe we can have the biggest impact in the following: See page 38 See page 7 See page 11 Protecting people Developing people Improving the environment Working together with our supply chain Enhancing communities Our Total Commitments Visit morgansindall.com for more information 05 Strategic report Chief executive’s statement Another record year for the Group Construction services includes Construction, Infrastructure (including the BakerHicks design business) and Property Services. This is one area where we wish to grow the businesses carefully, as margin has and will be a huge focus. If we hit challenging times, we would rather let the revenue fall and preserve margins. Like Fit Out, these businesses generate a significant amount of free cash and are capital-light. Partnerships, fit out and construction services represent everything we do, now and in the foreseeable future. Creating shared value As the business grows, we must remain committed to operating as a responsible business by creating value for communities and decarbonising our activities. In 2024, we published our first Transition Plan for meeting our science-based carbon-reduction targets and identified new opportunities to achieve emissions reductions across the Group. We also took action to improve our data collection and to help our suppliers and clients reduce their emissions. During the year, we refreshed our health and safety objectives and developed ways to track our positive safety interventions, which we believe will help further strengthen our safety performance. We have also expanded our ways of measuring and increasing the social impact of our projects; for example, in collaboration with HACT, the Housing Associations’ Charitable Trust, and Simetrica-Jacobs, we have replaced our ‘Social Value Bank’ with the ‘Built Environment Bank’, which will better measure our contribution to social wellbeing. This year we have reported our contribution as measured by the Social Value Portal, which determined that our activities have contributed £4.6bn in social value since October 2023. Our outlook for 2025 While there is continued uncertainty in the wider macroeconomy, we remain positive for the year ahead. With our high-quality and growing order book spread across a wide range of sectors, we are well positioned for the future and on track to deliver an outcome for 2025 which is in line with our current expectations. We remain focused on making our business better and better, and better again. Our performance reflects the quality of our diverse operations and the talent and commitment of our people. 2024 was another record year for the Group, delivering significant double-digit growth for both adjusted profit before tax and the full-year dividend, supported by our high-quality order book. We have continued to make strategic and operational progress and remain well positioned to support the government’s affordable home and social infrastructure plans over the medium term. As a result, we have upgraded the medium-term targets for four of our six divisions. Our strong balance sheet, supported by a substantial average daily cash position, has allowed us to focus on making the right decisions to drive long-term sustainable growth while also supporting returns to shareholders. Our strategy for long-term growth At the half year, we announced a new way of describing ourselves, as the ‘partnerships, fit out and construction services group’. We believe this better reflects the way the business has matured and our specialisms have increased. While it describes what we do as a Group, our individual businesses remain absolutely autonomous and their brand identities, which are very important to us, remain intact. All of our three specialisms have their own dynamics and strategic priorities, and each is at a different level of maturity while remaining critical to the Group. Partnerships consists of our Partnership Housing and Mixed Use Partnerships (previously ‘Urban Regeneration’) divisions. These businesses have very strong brands, and everything they do is in partnership. They need cash investment to grow but will be a key driver towards profitable growth for the Group in the medium to long term. Partnership Housing is growing its long-term partnerships with the public sector, while Mixed Use Partnerships has seen its order book grow from £1,825.6m in 2023 to £4,084.9m in 2024 and signed £2.36bn of development agreements during the year. Fit Out is our most mature area. The business is the market leader, generating a significant amount of free cash and having almost no capital requirements. Our challenge here is to maintain this position. John Morgan Chief Executive 06 Morgan Sindall Group plc Annual Report 2024 Our divisions Offering expertise that meets the specific needs of our markets Energy, nuclear, rail, highways, water and defence markets. morgansindallinfrastructure.com Construction Infrastructure Partnership Housing Revenue £1,044.1m Revenue £1,047.0m Revenue £861.2m Revenue £1,300.3m Revenue £90.5m Revenue £223.2m Fit Out Mixed Use Partnerships Property Services Education, healthcare, commercial, industrial, leisure and retail markets. morgansindallconstruction.com Partnerships with local authorities and housing associations. Mixed-tenure developments, building/developing homes for open market sale and for social/affordable rent, design and build house contracting, and planned maintenance and refurbishment. lovell.co.uk Transforming the urban landscape through partnership working and the development of multi-phase sites and mixed-use placemaking. museplaces.com Response and planned maintenance services for social housing and the wider public sector. morgansindallpropertyservices.com Infrastructure includes the BakerHicks design activities based out of the UK and Switzerland. bakerhicks.com Office interior design and build services direct to occupiers. morganlovell.co.uk Fit out and refurbishment in commercial, central and local government offices, as well as further education. overbury.com Partnerships Fit Out Construction Services 07 Strategic report Business model A diverse business creating long-term value in the built environment Talented people A positive health, safety and wellbeing culture Long-term client relationships National network of supply chain partners Capability and experience in delivering environmental and social value Technology for innovation, efficiency and safety Strong balance sheet and a significant net cash balance 1. Our valued resources Our capabilities are aligned with sectors of the UK economy which support the current and future demand for affordable housing, urban placemaking and investment in public, commercial and social infrastructure. Our decentralised approach allows our specialist divisions to respond quickly to the needs of their markets and achieve the best outcomes for our stakeholders. See page 7 for detail on our divisions’ services and markets and pages 22 to 37 for an update on their respective business environments. We use cash from our fit out and construction activities to invest in long-term housing and mixed-use schemes delivered through partnerships, which in turn provide opportunities for construction. More detail on investment in our partnership activities can be found on page 21. For information on how we manage and sustain our resources, see pages 11 to 13 (our stakeholders); 38 to 51 (responsible business strategy and performance); 17 to 19 (financial review); 22 to 37 (operating review); and 52 to 62 (managing risk). 08 Morgan Sindall Group plc Annual Report 2024 Invests cash for long-term value and provides construction opportunities Generates cash Generates cash Business model continued 2. How we operate 3. Value we create Transforming the built environment: New housing, schools and colleges, commercial and critical services infrastructure, mixed-use urban places, and property services for social housing. High-quality projects: 91% Perfect Delivery Social value: £4.6bn as determined by the Social Value Portal (see page 50 for detail) Helping our people succeed: 662 promoted internally Environmental value: 44% reduction in Scope 1 and 2 carbon emissions since 2019 Supporting our supply chain: 98% invoices paid within 60 days Shareholder returns: 131.5p total dividend per share 09 Strategic report Purpose, values and strategy Focused on exceeding our stakeholders’ expectations Purpose Harnessing the energy of our people to achieve the improbable. We are a group of complementary but very different businesses and every project is unique. Through our highly decentralised philosophy, our people have the responsibility and authority to make the right decisions at pace. We encourage our people to think differently and find better ways of doing things. This way we can keep exceeding our stakeholders’ expectations, even as those expectations increase. Values Our Core Values define our culture and drive our purpose and strategy. The energy of our talented teams, together with our deeply held Core Values, enables us to exceed our stakeholders’ expectations. Strategy Organic growth for the Group through the exceptional performance of our businesses. Achieve quality of earnings by selecting the right projects aligned to our core strengths Excel in project delivery for our customers and end users Secure long-term workstreams, underpinned by our teams’ strong and lasting client and partner relationships Keep innovating to find new and better ways of delivering on our Total Commitments: n Protecting people n Developing people n Improving the environment n Working together with our supply chain n Enhancing communities Maintain financial strength, especially in adverse economic conditions, with a strong balance sheet, significant levels of cash, attractive dividend policy, and by investing in partnership activities and growth The customer comes first Talented people are key to our success Consistent achievement requires challenging the status quo We act responsibly to do the right thing We have a decentralised philosophy See page 92 for how the Board monitors our culture and ensures it aligns with our purpose, values and strategy See pages 14 and 15 for our performance against our strategic priorities and pages 53 to 61 for our principal risks 10 Morgan Sindall Group plc Annual Report 2024 Our stakeholders The quick read... The Board engages directly with our people, shareholders, analysts and funders; our divisions manage their relationships with their people, supply chain, clients, partners and local communities The executive directors are kept informed of the divisions’ stakeholder engagement via regular divisional board meetings and update the Board as appropriate Understanding our stakeholders’ priorities We develop long-term relationships through close working and communication. Our people The passion and expertise of more than 8,000 employees enable us to achieve the improbable for our stakeholders. Thirty-six percent of our people have been with the Group for six or more years. How the Group engaged Our divisions engage with their people through surveys to hear their views, conferences and other channels to keep them updated on business performance, forums for gathering ideas and innovations, initiatives to clarify career paths and improve conversations between employees and their line managers, and efforts to improve people’s wellbeing and increase social interaction between colleagues. Examples of actions taken during the year in direct response to feedback include the following: To enhance processes for career planning and opportunities, Infrastructure launched ‘Development Conversations’ and partnered with Cargyll leadership development consultants and Ashton Business School to launch a ‘Reach Higher’ programme. Partnership Housing advertised all vacancies internally and 69 employees were promoted. To address concerns around workload and work–life balance, Mixed Use Partnerships communicated its resource planning as part of regional roadshows on its strategic plan. BakerHicks strengthened its recruitment team, enhanced parental leave payments and introduced the opportunity for people to take a career break of up to one year while their role remains open. Property Services held a series of ‘Town Hall’ meetings where points raised included questions about the future financial performance of the business. The division held its first senior managers’ conference in 2024 where it presented a five-year growth plan, and provided its leaders with content on its growth strategy to cascade to colleagues throughout their respective business areas. In response to comments related to safety, Fit Out has recruited health and safety business partners for each of its business units to provide proactive preventative health and safety planning and to provide its supply chain with one point of contact for incident reporting and investigation, while Property Services is trialling a personal safety device for operatives working alone. How the Board engaged All non-executive directors engage with employees as part of our annual strategy review, visiting project sites and meeting a broad range of employees, individually or in groups, sometimes without senior managers present. Non-executives also meet colleagues at divisional employee conferences and our annual senior management conference. Divisional managing directors and other internal experts present at Board and responsible business committee meetings, and each year the Board meets informally with representatives from two divisions. No issues arose from discussions with employees in 2024 that impacted the Board’s principal decisions. At its December meeting, the Board conducted its annual review of the divisions’ engagement with their employees and noted that people were open, positive, engaged and willing to speak up, which aligns with the Group’s culture. The Board also considered the effectiveness of its process for engaging with employees, and concluded that it remains effective, as it enables all non-executives to hear the perspectives of a wide range of employees. See pages 40 to 43 for more information on our engagement with our people during the year Supply chain Our national network of selected suppliers and subcontractors are aligned to our values, and we regard them as strategic, long-term partners. Our strong relationships with our supply chain help us achieve superior project delivery and can give us a competitive advantage. How the Group engaged We engage through site inductions and toolbox talks conveying our culture, values and standards, discussions on topics such as safety, wellbeing and modern slavery, and data platforms providing online resources. Group and divisional networking events provide information on upcoming projects, procurement prospects, health and safety training opportunities, new technologies and site standards. 11 Strategic report Our stakeholders continued We offer our supply chain constructive feedback and, where needed, guidance on performance against set criteria. Having launched our Supplier Code of Conduct in 2023, which shared details of our whistleblowing arrangements and encouraged our supply chain to let us know of any concerns they have, we noted during 2024 a higher number of calls made by members of our supply chain to our ‘Raising Concerns’ helpline, indicating an increased level of engagement. How the Board engaged The Board regularly reviews the divisions’ payment practices, health and safety statistics, and strategies and actions to prevent modern slavery. The executive directors are updated on supply chain relationships at their monthly divisional board meetings and refer any significant issues to the Board. During the year, the Board received regular reports on how the divisions were supporting their supply chains to help mitigate the risk of insolvency, for example by improving payment terms for suppliers facing difficulties or by directly procuring materials. See pages 48 and 49 for more information on our engagement with our suppliers during 2024 Clients and partners Our clients come from the public, commercial and regulated sectors and our partners include local authorities, landowners and housing associations. We also consider the needs and interests of the end users of the spaces and infrastructure we create. Securing work through partnerships, frameworks and repeat business is key to our organic growth strategy. How the Group engaged Regular dialogue with our clients and partners before and during our projects is essential so that we can understand and deliver their objectives. Our decentralised approach means we can tailor our services and respond quickly to clients from different sectors, with different needs. In response to feedback at a client engagement day held during the year, Partnership Housing, as part of a ‘one team’ approach on a new joint development, will be selling both open market homes and its partner’s shared ownership homes. Using just one show home and marketing suite, for example, rather than two will be a more cost-effective use of resources for the partnership. Customer satisfaction and experience is a priority for us, and we use post-completion surveys and interviews, and metrics such as Perfect Delivery to drive ongoing improvements. Fit Out learned from a framework client that post-project reviews were not so suitable when dealing with a succession of fast-track, change-and-churn projects. The division therefore developed an alternative approach whereby it would conduct one session every six months to gain higher-level feedback on what was going well, what could be improved, and how the division could support the client’s needs going forward. The first feedback session was trialled and well received. Fit Out’s framework client asked for advice relating to managing the increasing complexity of their projects and for support in helping them maintain their compliance with the Disability Discrimination Act 1995. Other divisions’ clients have also asked for support with regulatory compliance, such as engineering standards, the Building Safety Act and laws relating to damp and mould. How the Board engaged Executive directors are kept informed of client and partner relationships at their monthly divisional board meetings and update the Board on matters such as key contracts or new relationships. Local communities We aim to create social and economic value for those who live or work near our projects. Local residents are a potential source of recruits and local suppliers provide valuable local knowledge. How the Group engaged Dedicated community liaison teams engage with local residents before and during projects. We have set up social enterprises and other schemes that offer training, employability skills and work opportunities and partner with schools to promote construction as a career option. We also support local charities and take part in local charitable events. In 2024, Mixed Use Partnerships engaged with local people on each key stage of the design process to transform Prestwich in Greater Manchester. Two ‘community conversations’ included drop-in events, community and school workshops, liaison groups, bespoke social media channels, online Q&A and questionnaires, of which 1,259 were completed and returned. In response to what it heard from residents, Mixed Use Partnerships altered its plans to include live event spaces and a market hall, additional retail space, more green areas, a direct, walkable route to the Metrolink, and more parking for people with mobility challenges. The division also changed the height and location of key buildings, such as a community hub, and ensured that the designs embraced the town’s character. How the Board engaged The executive directors are kept informed of community initiatives at their monthly divisional board meetings and update the Board on any matters of interest. See pages 50 and 51 for more information on our engagement with local communities during the year 12 Morgan Sindall Group plc Annual Report 2024 Our stakeholders continued Shareholders Our shareholders provide funds for investment in long-term growth. We value the stewardship of our institutional investors and the views of all shareholders and analysts. How the Board engaged The executive directors deliver live full- and half-year results presentations, with a video link to enable those unable to attend to take part in a live Q&A. We encourage shareholders to attend our AGM and vote, and to submit questions to the directors in advance if they are unable to attend. The Board receives copies of reports from Institutional Shareholder Services, the Investment Association, and Pensions & Investment Research Consultants ahead of our AGM each year. In advance of our 2024 AGM, we received questions relating to investor engagement and our Eden building project in Salford, and we published the questions and our responses on our website. Our chair, senior independent director and committee chairs are available to meet with shareholders at any time. Our executive directors held 77 meetings during the year with major shareholders, including 30 to discuss our 2023 performance and strategy, and 33 following our 2024 half-year results. They shared feedback from their discussions with the rest of the Board. The half-year results roadshows elicited good conversations around our cash and balance sheet, and shareholders were supportive of the Group continuing to maximise investment in organic partnership activities. The chair’s statement on page 84 and the remuneration committee report on page 111 describe the non-executive directors’ engagement with shareholders during the year. Funders and performance bond issuers Our funders and performance bond issuers provide us with access to competitively priced banking, bonding and debt facilities. Performance bonds, often known as surety bonds, are issued by a financial institution to guarantee completion of a contract. How the Group engaged Our chief financial officer and director of tax and treasury meet regularly with our banks and performance bond issuers, including following the full- and half-year results, to update them on the Group’s performance and discuss any expectations they may have. In 2024, we secured the extension of our committed loan facilities (totalling £180m) from 2026 to 2027 (see page 18 for further detail). How the Board engaged The Board receives reports from our chief financial officer on any updates relating to the Group’s funding arrangements. The Board also receives a monthly update on our bonding facilities. 13 Strategic report Key performance indicators Continuing to make strategic progress Construction operating margin 3 Medium-term target 2.5%–3.0% Medium-term target £1bn Medium-term target 8% Medium-term target £1bn Medium-term target £50m–£70m Medium-term target Up towards 25% Medium-term target 3.5%–4.0% Medium-term target £7.5m Medium-term target Up towards 20% Infrastructure revenue Partnership Housing operating margin Construction revenue Fit Out operating profit Partnership Housing return on average capital employed 1,2 (last 12 months) Infrastructure operating margin Property Services operating (loss) 4 Mixed Use Partnerships three-year rolling average return on capital employed 2 3.0% 2.7% 2.8% 22 23 24 £1,044m £966.6m £819.9m 22 23 24 3.7% 4.3% 3.8% 22 23 24 £1,047m £886.7m £767.7m 22 23 24 £99.0m £71.8m £52.2m 22 23 24 £(17.8)m £(16.8)m £4.3m 22 23 24 4.2% 3.6% 5.4% 22 23 24 11% 12% 19% 22 23 24 12% 16% 13% 23 22 24 Achieve quality of earnings Targets shown are those in place during 2024. See pages 22 to 37 for commentary on performance and targets going forward 1 Before exceptional building safety charge of £2.7m (2023: £nil). 2 Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by average capital employed. 3 Before exceptional building safety credit of £0.1m (2023: charge of £11.5m). 4 Before intangible amortisation of £0.5m (2023: £2.9m). 14 Morgan Sindall Group plc Annual Report 2024 Key performance indicators continued 5 Perfect Delivery status is granted to Fit Out, Construction and Infrastructure projects that meet all four client service criteria specified by the division. 6 Carbon emissions data represents our UK and European operations. See Appendix on pages 197 and 198 for emission scope definitions. 7 We have chosen to disclose our Scope 3 emissions across all relevant categories for the first time to align with our net zero targets (this applies to both the 2023 and 2024 data). We previously reported ‘operational’ Scope 3 only (categories 3, 5 and 6). The baseline was recalculated in 2024 to apply new methodologies and assumptions. 8 Number of lost time incidents x 100,000 divided by number of hours worked. Lost time incidents result in absence from work for minimum one working day, excluding the day the incident occurred. 9 Within the last six months of the year. 10 A training day is a minimum of six hours’ training. Note: We are reviewing our metrics and targets for social value and have therefore not reported a KPI for our ‘enhancing communities’ Total Commitment this year. Lost time incident rate 8,9 2030 target 0.18 2030 target 6 days 2030 target 80% 2030 target 60% 2030 target 42% Number of training days 9,10 per year per employee Percentage of invoices paid within 30 days 9 Reduction in Scope 1 and 2 carbon emissions 6 from 2019 baseline of 20,903 tonnes CO 2 e Reduction in Scope 3 carbon emissions 6 from 2020 baseline of 1,300,271 tonnes CO 2 e 7 Delivering on our Total Commitments See pages 38 to 51 for commentary on performance against our Total Commitments 0.23 0.24 0.22 22 23 24 3.2 days 3.2 days 3.2 days 22 23 24 61.5% 68.8% 66.6% 22 23 24 44% 45% 45% 22 23 24 1% increase 5% 23 24 The divisions are responsible for driving Perfect Delivery on their projects. Results are regularly monitored, reported and reviewed at divisional board level. We monitor our secured workload for the current year and beyond as well as the pipeline of projects for which we are ‘preferred bidder’ (where we have been verbally awarded the project but there is no formal contract or letter of intent in place). Maintaining significant levels of cash gives us a real competitive advantage. Our cash levels are monitored on a daily basis. Projects achieving Perfect Delivery 5 Workload secured for the next three years Average daily net cash Excel in project delivery Secure long-term workstreams Maintain financial strength 91% 92% 88% 22 23 24 £11,419.3m £8,920.2m £8,458.9m 22 23 24 £374.2m £281.7m £256.3m 22 23 24 15 Strategic report Market conditions In Mixed Use Partnerships, the combination of elevated build cost inflation and high interest rates continued to present short-term challenges on the timing of some of its development schemes prior to their commencement, although not significantly material to the overall portfolio of schemes and their future financial performance over the medium to long term. Similar to Partnership Housing, this division is currently exposed to a challenging planning environment. The market for Fit Out’s services has continued to be very strong, with a number of positive structural changes in the market; however, some normalisation seems likely following the recent period of exceptional performance. Looking ahead, the main drivers continue to be business or market changes impacting the tenant, lease-related events, the requirement for greater energy efficiency from offices, the move towards more flexible and collaborative workspaces, the use of office space as a tool for enhancing staff retention and brand image, and office relocations to the regions with clients requiring increasingly complex projects. Construction’s and Infrastructure’s market environment remains stable due to the diversification of the segments in which these divisions operate. Where projects are currently underway, most include appropriate inflationary protection within the overall contract pricing, and this is not seen as a significant risk. Where projects are being priced for future delivery, funding constraints, and inflation to a lesser degree in some areas, continue to place some project budgets under pressure, which in turn has led to some delays in decision- making and project commencement. However, the impact of this has not been material and, in the majority of cases, any client budget constraints are being addressed by adjustments to project scopes, thereby allowing projects to proceed. In Property Services, local authority and housing association clients are increasingly focused on housing maintenance and on the general state of repair of their housing stocks. In the delivery of reactive maintenance services, while cost inflation and particularly labour inflation severely impacted the profitability for some contracts in 2023 and 2024, contract pricing and exit renegotiations were concluded during the year for several contracts, limiting the exposure for the remaining unexpired term for those contracts. While market conditions have been relatively stable over the past year, we are cognisant of the uncertainty in the current macroeconomic environment and the effect that it may have on the broader markets we operate in. Cost increases have been more manageable and we hope to mitigate the impact of the employer National Insurance increases announced in the Autumn Budget over 2025. UK construction and regeneration programmes continue to benefit from sustained government investment commitments. This supports our market sectors which remain structurally secure, particularly housing, mixed-use schemes, construction and infrastructure (primary areas in the UK targeted for growth). Liquidity issues across the supply chain remain a common theme requiring additional vigilance during both the preconstruction and delivery phases of projects, with the ongoing stability of the supply chain under constant review. Our exposure to this risk is largely mitigated by the diligence taken before project commencement, and the fact that no division is overly reliant on any one supplier. The pace of recovery in the UK housing market remained subdued in 2024, tempered by affordability constraints impacted by high mortgage rates. In Partnership Housing, the partnership model, focusing on long-term partnerships with the public sector, has continued to provide some level of resilience and cushion against the impact of the softness in housing for sale activity. While the demand for contracting remained strong throughout the year, the sales rates of private homes on the division’s mixed-tenure sites showed gradual recovery. We remain positive that the government has set out its ambitions for affordable home targets together with its broad framework for delivery, which we believe will bring about some positive momentum over the medium term, together with its intentions around planning reforms, which currently remain challenging. Conditions have been relatively stable, but we are aware of uncertainty in the macroeconomic environment The quick read... Supply chain liquidity issues remain, although we have strong mitigations in place While the pace of recovery in the housing market has been subdued, the effects are cushioned by our long-term public sector partnerships Our partnership activities are exposed to a challenging planning environment The fit out market has remained strong Some delays in decision-making in construction and infrastructure, but impacts not material 16 Morgan Sindall Group plc Annual Report 2024 Financial review Financial performance Revenue for the year increased 10% to £4,546.2m (2023: £4,117.7m), with adjusted operating profit increasing 15% to £162.6m (2023: £141.3m). This resulted in an adjusted operating margin of 3.6%, an increase of 20 basis points (bps) compared to the prior year (2023: 3.4%). Reported operating profit was up 15% to £162.0m (2023: £140.6m). Details on performance by division are shown on pages 22 to 37. The net finance income increased to £9.9m (2023: £3.3m), primarily due to increased interest income on deposits benefiting from higher interest rates during the year. Profit before tax was £171.9m, up 19% (2023: £143.9m), while adjusted profit before tax was £172.5m, up 19% (2023: £144.6m). This resulted in an adjusted profit before tax margin of 3.8%, an increase of 30bps compared to the prior year (2023: 3.5%). The Group delivered a record performance in 2024, reflecting the high quality, strength and depth of our operations. Kelly Gangotra Chief Financial Officer The quick read... Record revenue and adjusted operating profit levels as market conditions eased Adjusted profit before tax up 19% Strong balance sheet supported by significant daily cash and committed bank loan facilities High-quality order book up 28% to £11.4bn Total dividend up 15% 2024 2023 Revenue £4,546.2m £4,117.7m Operating profit – reported £162.0m £140.6m Operating profit – adjusted £162.6m £141.3m Profit before tax – reported £171.9m £143.9m Profit before tax – adjusted £172.5m £144.6m Basic earnings per share – reported 281.4p 254.2p Earnings per share – adjusted 278.8p 247.7p Year-end net cash £492.4m £460.7m Average daily net cash £374.2m £281.7m Total dividend per share 131.5p 114.0p * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. 17 Strategic report The tax charge for the year is £40.2m (2023: £26.2m), which equated to an effective tax rate of 23.4% and was lower than the UK statutory rate of 25% (2023: 23.5%) due primarily to amounts relating to prior-year items. The adjusted tax charge is £42.0m (2023: £29.9m), which equated to an effective adjusted tax rate of 24.3%. Almost all of the Group’s operations and profits are in the UK, and we maintain an open and constructive working relationship with HMRC. Reported basic earnings per share was 281.4p (2023: 254.2p). The adjusted earnings per share increased 13% to 278.8p (2023: 247.7p). The total dividend for the year increased 15% to 131.5p per share (2023: 114.0p). Financing facilities During 2024, the Group maintained a total of £180m of available bank facilities, of which £165m mature in October 2027 and £15m in June 2027. No drawings on the facilities were made during the year. The banking facilities are subject to financial covenants, all of which were met throughout the year. In the normal course of our business, we arrange for financial institutions to provide client guarantees (performance bonds) to provide additional assurance to the clients that the contracted works will be carried out. We pay a fee and provide a counter-indemnity to the financial institutions for issuing the bonds. As at 31 December 2024, contract bonds in issue under uncommitted facilities covered £194.9m (2023: £174.7m) of our contract commitments. Further information on the Group’s capital management strategy and use of financial instruments is given in note 26 to the consolidated financial statements. Tax strategy The Group’s tax strategy, which is approved by the Board, is published on our website. Net cash Operating cash flow in the year was an inflow of £134.8m (2023: £189.0m), after net decreases in working capital of £33.8m (2023: £59.7m net increases). The net cash inflow for the year was £31.7m, resulting in closing net cash of £492.4m (2023: £460.7m). The average daily net cash for the year was £374.2m (2023: £281.7m). Our strong cash position continues to provide significant balance sheet strength and competitive advantage. Operating cash flow (£m) 0 50 100 150 200 250 Operating profit 1 Non-cash 2 Net capex and finance leases 3 Movement in working capital 4 Other 5 Operating cash flow 33.9 (42.1) (33.8) 14.2 134.8 162.6 1 Adjusted – before intangible amortisation of £0.5m and exceptional building safety charge of £0.1m. 2 Includes depreciation £33.1m and share option expense £10.5m; less reversal of impairment of joint ventures £5.1m and share of underlying net profits of joint ventures £4.6m. 3 Includes repayment of lease liabilities £25.8m, purchases of property, plant and equipment £18.2m; less proceeds on disposal of property, plant and equipment £1.9m. 4 Adjusted – before exceptional building safety debtors increases of £9.3m. 5 Increase in provisions £8.7m, increase in building safety debtors £9.3m and dividend received from joint ventures £4.2m; less exceptional building safety provision decrease £7.3m and gain on disposal of property, plant and equipment £0.7m. * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. Financial review continued 18 Morgan Sindall Group plc Annual Report 2024 Net working capital Net working capital is defined as ‘inventories plus trade and other receivables (including contract assets), less trade and other payables (including contract liabilities) adjusted’. The Group’s negative net working capital (excluding non-cash movements 3 ) has reduced by £35.9m to £(116.6)m as shown below: 2024 £m 2023 £m Change £m Inventories 476.0 344.7 +131.3 Trade and other receivables 1 664.2 713.5 –49.3 Trade and other payables 2,3 (1,256.8) (1,210.7) –46.1 Net working capital (116.6) (152.5) +35.9 1 Adjusted to exclude capitalised arrangement fees and accrued interest receivable of £2.3m (2023: £2.2m). 2 Adjusted to exclude accrued interest of £0.5m (2023: £0.3m). 3 Movements in trade and other payables also include the non-cash movements relating to the unwinding of discounting on land creditors (£1.3m) and other smaller non-cash movements. Movements in net working capital mainly relate to increased investment in the Group’s partnership activities, particularly the Partnership Housing division. Paying promptly Paying our supply chain on time is essential and makes us attractive to work for, and we aim to pay our suppliers as promptly as possible. We do not use any supplier finance arrangements. Our divisions have reported the following data under the payment practices regulations for the six months to 31 December 2024: Invoices paid within 60 days 2024 % 2023 % Partnership Housing 96 97 Mixed Use Partnerships 97 95 Fit Out 98 97 Construction and Infrastructure 1 98 99 Property Services 99 98 1 The Construction and Infrastructure divisions form a single legal entity for which this data is reported. Provisions Group provisions have increased by £9.4m to £105.5m, of which £56.8m relates to the building safety provisions (excluding provisions relating to joint ventures). Secured workload The Group’s secured workload 1 at 31 December 2024 was £11,419.3m, an increase of 28% on the prior year end (2023: £8,920.2m). The divisional split is shown below. 2024 £m 2023 £m Change % Partnership Housing 2,174.0 2,034.1 +7 Mixed Use Partnerships 4,084.9 1,825.6 +124 Fit Out 1,438.9 1,098.0 +31 Construction 951.8 796.4 +20 Infrastructure 1,883.1 1,689.4 +11 Property Services 887.1 1,477.6 –40 Inter-divisional orders (0.5) (0.9) – Total 11,419.3 8,920.2 +28 1 The secured workload is the sum of the committed order book, the framework order book and (for the partnership divisions only) the Group’s share of the gross development value of secured schemes (including the development value of open market housing schemes). The committed order book represents the Group’s share of future revenue that will be derived from signed contracts or binding letters of intent. The framework order book represents the Group’s expected share of revenue from the frameworks on which we have been appointed. This excludes prospects where confirmation has been received as preferred bidder only, with no formal contract or binding letter of intent in place. Kelly Gangotra Chief Financial Officer Financial review continued 19 Strategic report Capital allocation Our capital allocation hierarchy is set out below. A / Maintaining a strong balance sheet (i) to enhance our competitive advantage and win future work Fundamental to our organic growth strategy is engaging in long-term partnerships with our public and private sector clients, whether through joint ventures or other arrangements in our partnership activities, or through frameworks in construction activities. When assessing the suitability of long-term partners, potential clients are increasingly looking for security and assurance of long-term solvency and the availability of cash resources to ensure their partners can fulfil their long-term contractual obligations. We consider a strong balance sheet and significant levels of net cash as a key market differentiator and a competitive advantage when bidding for and winning work to support the future growth of the business. (ii) to ensure downside protection – maintaining a ‘buffer’ in the event of a macro downturn Maintaining significant levels of net cash is considered as key to offsetting any potential consequence of a future downturn in the economy and reduction in revenue in the activities of Construction, Infrastructure and Fit Out. These activities operate with a negative working capital model, which in turn can lead to cash outflows in the event of declines in revenue. Maintaining a net cash ‘buffer’ therefore allows us to continue with our strategy of disciplined contract selectivity and prudent approach to risk management throughout the whole economic cycle. The quick read... Our capital allocation framework is based on a hierarchy of priorities A strong balance sheet enhances our competitive advantage and provides a buffer against any economic downturn Investment in our partnership activities is a strategic priority Our dividend cover is expected to be 2.0x–2.5x Bolt-on acquisitions, primarily in Partnership Housing, will be considered if they complement our existing growth strategy The Board’s single, overarching principle governing capital allocation is a commitment to maintain a strong balance sheet and to hold significant net cash balances at all times. This will provide a stable and firm foundation for the Group to make sound decisions for our long-term development, thereby enhancing our competitive advantage and future work winning. As stated in the finance review on pages 17 and 18, our net cash at 31 December 2024 was £492m (2023: £461m) and the average daily net cash for the year was £374m (2023: £282m). The year-end cash position included £49m held in jointly controlled operations or held for future payment to designated suppliers. Across 2024, the lowest net cash balance on any one day in the year was £293m (2023: £195m). Of this, £54m was held in jointly controlled operations or held for future payment to designated suppliers. The Board uses this net cash balance on the lowest day of the year as the initial reference point from which it then considers its application of its capital allocation hierarchy. This allows it to balance the needs of all stakeholders while enhancing the Group’s market competitiveness and capabilities and maintaining our financial strength. We are committed to maintaining a strong balance sheet and holding significant cash balances at all times 20 Morgan Sindall Group plc Annual Report 2024 Capital allocation continued B / Maximising investment in our partnership activities to drive sustainable growth Significant opportunities are expected to arise through the medium and long term to invest in the existing business to support and accelerate the organic growth of these activities. Specifically, investment in the partnership activities of Partnership Housing and Mixed Use Partnerships is a strategic priority: For Partnership Housing, the growth potential remains substantial despite the short-term market headwinds. The medium-term target is for an operating margin of 8% and for return on capital to be up towards 25% on an annual basis. The capital employed has increased significantly over the last five years, up from an average of £152m in 2019 to an average of £338m in 2024. The scalability of the partnership housing model provides the potential to further increase the capital employed significantly above current levels over the medium to long term. In Mixed Used Partnerships, development activities across multi-phase sites and placemaking are targeted to generate return on capital of up towards 25% on an annual basis over the medium term. The capital employed has reduced over the past five years, down from an average of £102m in 2019 to an average of £87m in 2024. Notwithstanding this reduction, based on the investment profile of schemes already secured, the sizeable new schemes at preferred bidder stage as well as the identified pipeline of future opportunities, the capital employed in the division will increase over the medium term, albeit modestly. C / Ordinary returns to shareholders Ordinary dividends are considered by the Board to be an important component of shareholder returns. The Board has previously formally adopted a dividend policy such that dividend cover is expected to be in the range of 2.0x–2.5x on an annual basis. D / Investment by acquisition to accelerate sustainable growth Any acquisition activity will likely be targeted towards our partnership activities, primarily Partnership Housing. The focus would be on opportunities to complement our existing organic growth strategy by acquiring pre-existing partnership development schemes, land options, positions in existing schemes from third parties or businesses which can complement or reinforce the division’s position in the partnerships sector. Other potential acquisition opportunities across our construction and fit out activities would only be considered where they would accelerate growth through the existing divisional structure and capabilities. E / Special returns to shareholders The Board will continue to assess the needs of the business and the optimum balance sheet structure within the context of our overarching principle governing capital allocation and the hierarchy A–D as described above. Any capital then deemed surplus to these requirements may be returned to shareholders. Such returns would be in the form of either share buybacks or special dividends, with the method of distribution to be determined by the Board at the time based on prevailing conditions. 21 Strategic report Partnership Housing We have delivered a strong performance in a slowly recovering housing market while continuing to grow our long-term partnerships with the public sector. Steve Coleby Managing Director Operating review Key highlights and performance against KPIs Revenue (£m) +3% 861.2 837.5 696.2 22 23 24 Average capital employed 1,2 (last 12 months) (£m) +£83.3m 337.8 254.5 197.3 22 23 24 Operating profit 1 (£m) +18.0% 36.1 30.5 37.4 22 23 24 Capital employed 1,2 at year end (£m) +£84.3m 318.7 234.4 189.3 22 23 24 Operating margin (%) +60bps 4.2 3.6 5.4 22 23 24 Medium-term target 8% Return on capital employed 1,3 (last 12 months) (%) 11 12 19 22 23 24 Medium-term target up towards 25% 1 Before exceptional building safety charge of £2.7m (2023: £nil). See note 2 of the consolidated financial statements. 2 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total liabilities (excluding exceptional building safety provisions, corporation tax, deferred tax, inter-company financing and overdrafts). 3 Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by average capital employed. The quick read... Strong public sector demand for contracting has shielded the impact of a gradual recovery of open market sales Stronger margins achieved in both mixed-tenure and contracting activities Continued investment is reflected in higher average capital employed High-quality secured order book Solid profit growth expected in 2025 22 Morgan Sindall Group plc Annual Report 2024 Operating review continued Partnership Housing Partnership Housing continued to grow its long-term partnerships with the public sector. Throughout the year, while we have seen a modest improvement in the housing market, demand for contracting with the public sector has remained strong, shielding the impact of a gradual recovery of open market sales within the mixed-tenure activities. The division continued to optimise construction of the contracted affordable homes on mixed-tenure sites to maintain activity. Reflecting the above, revenue was up 3% to £861.2m (2023: £837.5m), driven by contracting which was up 19% to £564.5m (66% of divisional total) compared to the prior year. Mixed-tenure revenue declined by 19% to £296.7m (34% of divisional total) compared to the prior year. Notwithstanding the composition of the division’s revenue, both contracting and mixed-tenure activities achieved stronger margins over the year, led by contract type, mix of schemes and other income delivered (see note 12 to the consolidated financial statements), resulting in operating profit increasing by 18% to £36.1m (2023: £30.5m) with an operating margin of 4.2% (2023: 3.6%). Despite the challenging macroeconomic environment, the longer-term development of the business and its partnerships with local authorities and housing associations has continued with planned momentum. Reflective of this ongoing activity and investment in future growth, the average capital employed for the last 12-month period increased by £83.3m to £337.8m (2023: £254.5m). The capital employed at the end of the year was £318.7m, an increase of £84.3m on the prior year (2023: £234.4m). As a result of continued investment in partnership activities and higher average capital employed, the overall return on capital employed for the last 12-month period reduced slightly to 11% (2023: 12%). The division continues to maintain a high-quality secured order book through ongoing successful client engagement leading to work being awarded via frameworks or direct negotiation. The secured order book at the year end was £2,174m, 7% higher than the prior year end (2023: £2,034m) and with 58% of its total value for 2026 and beyond providing long-term visibility of workload. Our strategy in action Delivering much-needed affordable homes Partnership Housing was appointed by Notting Hill Genesis housing association to deliver 238 new homes at Gallions 3B, part of a mixed-use riverside development at Royal Albert Wharf, London. The project, due to complete in spring 2025, consists of five apartment blocks ranging from three to 12 storeys, with three quarters of the homes providing a form of social tenure. Some key site challenges requiring coordination with other stakeholders included the presence of a Port of London Authority radar mast, safeguarding a nearby Thames Gateway site for future infrastructure, and height restrictions due to close proximity to London City Airport. In line with the Building Safety Act, the division maintained a ‘golden thread’ of digital information about the buildings to evidence compliance with building regulations. 23 Strategic report Operating review continued Partnership Housing Mixed tenure Good progress was made with the strategy of increasing the number and size of mixed-tenure sites. At the year end, the division had 66 active mixed-tenure sites at various stages of construction and sales, up from 61 at the prior year end, with an average of 166 open market units per site (up from 163 at the prior year end). Average site duration is 47 months, providing long-term visibility of activity. During the year, 1,808 units were completed across open market sales and social housing (including through joint ventures) compared to 1,923 units in 2023, noting that the number of open market sales within this increased by 5% to 874. The average sales price was £237k, which was broadly in line with the prior-year average of £239k. Of the total divisional order book, the amount relating to mixed-tenure activities increased by 12% to £1,310m (2023: £1,167m). In addition, the amount of mixed-tenure business in preferred bidder status, or already under development agreement but where land has not been drawn down, was £1,200m at the year end (2023: £821m). Work won in the year included: 727 units as the division moved into phases 2 and 3 at South Thamesmead, in joint venture with Peabody; the 500-unit Grahame Park development in north London in partnership with the London Borough of Barnet; a 350-unit development in Williton, Somerset with Aster Group; a 309-unit development in Balderton, Newark; a 290-unit scheme at the Elm Grove Estate in partnership with Sutton Council; 176 units in Winchburgh, West Lothian; a 115-unit scheme in Haverfordwest, Pembrokeshire with Pobl Group; 112 units on phase 4 of the Castleward development in Derby with Riverside; and 82 units in Primrose Hill in partnership with Birmingham City Council. Elsewhere, good progress continued to be made on other mixed-tenure schemes, in partnerships with Riverside, Clarion Housing, L&Q, Together Housing Group, Repton Property Developments (owned by Norfolk County Council), the Borough Council of King’s Lynn & West Norfolk, Flagship Group, Pobl Group, West Sussex County Council, Suffolk County Council and Homes England. Contracting Partnership Housing continued to experience robust levels of demand with clients awarding work either through frameworks or direct negotiation. The total number of equivalent units built increased by 15% to 3,299, up from 2,865 in the prior year. Of the total divisional order book, the contracting secured order book remained on a par with the prior year end at £863m (2023: £867m), of which c.40% is for 2026 and beyond. Key contracting schemes awarded in the year included: an £80m, 321-unit project at Leaside Lock in east London for The Guinness Partnership; a £14m, 70-unit development in Castle Gresley for East Midlands Homes; an £11m, 38-unit scheme at Saffron Lane for Leicester City Council; a £10m, 45-unit development in Isleham, Cambridgeshire for Havebury Housing Partnership; a £10m, 56-unit scheme in Baginton, Warwickshire for Platform Housing Group; a £9m, 55-unit scheme at Crick Road, Portskewett for Candleston Homes; a £40m, 87-unit scheme at Carlton Dene for Westminster City Council; and a number of retrofit and refurbishment projects for local authorities and housing associations. Divisional outlook Partnership Housing’s medium-term targets are to generate a return on average capital employed up towards 25% and to deliver an operating margin of 8%. Looking ahead to 2025, while we expect another year of modest recovery in the housing market due to the uncertainty over the timing of future interest rate changes, solid profit growth is still expected, while the return on average capital employed is expected to be in line with 2024 levels as we continue to invest. We remain confident over the medium- term fundamentals of the sector and well positioned to support the government’s affordable home plans across the country over the forthcoming years. The average capital employed is expected to increase up towards c.£380m to £400m, reflecting the increased scale of the business and stage of its developments. 24 Morgan Sindall Group plc Annual Report 2024 Operating review continued Mixed Use Partnerships Key highlights and performance against KPIs Revenue (£m) –51% 90.5 185.3 244.0 22 23 24 Capital employed 2 (at year end) (£m) +£14.7m 94.4 79.7 100.4 22 23 24 Operating profit 1 (£m) –89.9% 1.5 14.8 18.9 22 23 24 Return on capital employed 3 (last 12 months) (%) 2 15 20 22 23 24 Average capital employed 2 (last 12 months) (£m) –£11.7m 86.9 98.6 96.5 22 23 24 Return on capital employed 3 (average last three years) (%) 12 16 13 22 23 24 Medium-term target up towards 20% 1 Before exceptional building safety credit of £5.9m (2023: credit of £13.7m). See note 2 of the consolidated financial statements. 2 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total liabilities (excluding exceptional building safety provisions, corporation tax, deferred tax, inter-company financing and overdrafts). 3 Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by average capital employed. While trading remained subdued due to the phasing of project completions, we have made excellent progress in securing new long-term agreements for future projects. Phil Mayall Managing Director The quick read... Operating profit impacted by timing and lower level of completions Successful conversion of sizeable preferred bidder schemes into partnership agreements Exceptional growth of 124% in secured order book Named by Manchester City Council as partner for long-term regeneration of Wythenshawe Civic Medium-term target for return on capital upgraded to 25% from 2025 25 Strategic report Mixed Use Partnership’s profits were significantly lower than previous years due to fewer project completions occurring in the year, resulting in an operating profit of £1.5m (2023: £14.8m). However, excellent progress was made in securing new long-term agreements for future projects. The return on capital employed for the last 12 months was 2%, significantly down on the prior year, based on average capital employed of £86.9m as a result of project completion phasing. Despite the modest profit contribution, key contributors to performance during the year were profit from development fees generated from activity in Salford Central, Talbot Gateway in Blackpool, Stroudley Walk, Lewisham Gateway and Forge Island in Rotherham, and profit from a land sale in Hucknall, East Midlands. At the end of the year, the division’s order book amounted to £4,085m, substantially ahead of the prior year end (2023: £1,825m), reflecting the success the division has had in converting a number of sizeable, preferred bidder schemes into new and secured long-term partnership agreements. These include: a 30-year partnership with land-owning consortium Arden Cross Limited, to deliver development at the HS2 Interchange Station in Solihull. This nationally strategic and regionally significant site will deliver commercial space expected to employ c.27,000 people alongside an Innovation District, anchored by a HealthTech campus, and up to 3,000 new homes; a development agreement with Solihull Council to regenerate Mell Square, an iconic shopping hub in the heart of Solihull town centre, with a mix of uses including an improved retail offer, new public spaces, leisure facilities and homes; and a new partnership with Homes England and Pension Insurance Corporation to deliver over 3,000 low-carbon, low-energy homes nationally for rent, with a focus on affordable homes. In addition, Mixed Use Partnerships was named by Manchester City Council as delivery and investment partner for the long-term regeneration of Wythenshawe Civic, with plans to deliver a new public square, shops, workspace, community and cultural space and more than 1,750 new homes, including significant affordable housing. Through ECF, the division’s strategic partnership with Homes England and Legal & General, the following agreements and partnerships were entered into during the year: a development agreement with Wolverhampton City Council to create a new city centre neighbourhood with 1,000 new homes (including affordable), enhanced market square with green spaces, and new shops, cafes and restaurants; a development agreement with Bradford Council to create a new sustainable city centre neighbourhood with 1,000 new homes alongside shops, workspace, community parks and public space. ECF secured £29m of funding to commence the scheme; a partnership with West Northamptonshire Council to explore the regeneration of Greyfriars in Northampton town centre. The 25-acre site will provide homes, retail and leisure, and the reimagining of the Corn Exchange, a heritage asset at the heart of the town centre; and an agreement with Stevenage Borough Council to explore the regeneration of up to 30 acres of land around Stevenage railway station that will focus on addressing the long-term needs of the local community, delivering new, high-quality homes and employment space, amenity and green space, a new railway station and a new theatre. The division secured planning permission for: the final phases of Stockport Exchange, which will create new workspace, shops and a public square in the town centre; a new heart for Prestwich Village in Bury including new homes, a community hub and public space; the market-led revival and Town Hall refurbishment in Earlestown, St Helens; 90 affordable homes designed to Passivhaus standards at Oldfield Basin, Salford Central; and at Weston M6 in Basford East, hybrid consent was secured for a new state-of-the-art commercial and business park totalling 1.2 million sq ft of space and wellbeing-led green space. In addition, ECF secured planning permission for the Crescent Innovation Zone, which is part of the Crescent Salford programme and includes 933 new homes, 1.7 million sq ft of new commercial innovation, academic and research floorspace, active ground-floor space and a new movement hub, along with significant improvements to public spaces. Operating review continued Mixed Use Partnerships 26 Morgan Sindall Group plc Annual Report 2024 Operating review continued Mixed Use Partnerships During the year, good progress was made at Stroudley Walk in Bromley-by-Bow to create 274 homes, with 50% available for London Affordable Rent or shared ownership, and a 215,000 sq ft Civil Service Hub at Talbot Gateway, Blackpool, which will accommodate more than 3,000 civil servants. Completions in the year included 256 mixed-tenure homes at Hale Wharf, Tottenham Hale through the Waterside Places partnership with the Canal & River Trust; the final phase of Lewisham Gateway, delivering 649 homes for rent, retail space, food and beverage space, workspace and a multiplex cinema; Forge Island in Rotherham, a leisure destination including a new cinema, restaurants and public space; 113 affordable homes at Northshore in Stockton-on-Tees; a 144-bed Holiday Inn at Talbot Gateway, Blackpool; and a new bridge connecting communities at Brentford Lock West. The ECF partnership also made good progress on existing schemes. Work completed at Eden, a 115,000 sq ft workplace, designed to be ‘net zero carbon in operation’ with space let to accountancy firm BDO and law firm TLT, and a collection of 96 affordable Passivhaus homes at Greenhaus, both in Salford. At Manor Road Quarter in Canning Town, the first phase of 355 homes was completed, including 140 affordable homes handed over to Metropolitan Thames Valley Housing. Construction commenced on Willohaus, a collection of 100 affordable Passivhaus homes, and major infrastructure project Salford Rise, as part of the 240-acre mixed-use regeneration of Salford Crescent, as well as 196 build-to-rent homes at New Bailey, Salford Central. Divisional outlook The increased medium-term target for Mixed Use Partnerships is to generate a return on capital up towards 25%. While the division has experienced a substantial increase to its development order book for a number of sizeable long-term schemes, profits (and the resulting return on capital employed) in 2025 will continue to be moderate, albeit higher than 2024 levels. The average capital employed for the year is expected to be between c.£105m and £115m. Our strategy in action Lewisham – 20 years of placemaking Lewisham Gateway, the £500m mixed-use regeneration of central Lewisham, completed in 2024 with its final phase delivering 649 new homes. Over the past 20 years, a congested traffic island has been transformed into a thriving new neighbourhood with over 1,000 homes, new shops, cafes and restaurants, workspace, gym and cinema. Complex works have included moving a roundabout, re-routing and uncovering the Quaggy and Ravensbourne rivers, and creating a new park where the rivers meet. Lewisham Gateway has also reconnected its railway station, Docklands Light Railway and bus station with the high street, helping to drive thousands of passengers towards the city centre and promote economic growth for the community. Mixed Use Partnerships’ delivery partners on the scheme were Lewisham Council, the Mayor of London, Transport for London and Homes England. 27 Strategic report Fit Out The market for fit out remains strong, and we have had another excellent year with significant growth in both revenue and operating profit. Chris Booth Managing Director Key highlights and performance against KPIs Revenue (£m) +18% 1,300.3 1,105.2 967.5 22 23 24 Operating profit (£m) +37.9% 99.0 71.8 52.2 22 23 24 Medium-term target £50m–£70m Operating margin (%) +110bps 7.6 6.5 5.4 22 23 24 The quick read... Continued focus on consistent operational delivery and enhanced customer experience Significant growth in revenue and operating profit High-quality workload through disciplined bidding Secured order book 31% higher than prior year Medium-term target for operating profit increased to £60m–£85m from 2025 Fit Out delivered another market-leading performance in the year, enjoying significant growth for both revenue and operating profit. With revenue increasing by 18% to £1,300m (2023: £1,105m), operating profit was up 38% to £99.0m (2023: £71.8m) resulting in strong margin expansion to 7.6% (2023: 6.5%), strongly influenced by the exceptional volumes and operational leverage. The division’s focus on consistent operational delivery and enhanced customer experience continues to underpin its excellent performance, complemented by a high-quality workload through disciplined and focused bidding, which in turn supports its strong brand reputation and market position. The overall balance of the business has been reasonably consistent over recent years, with any movements in geography, type of work and sectors served not indicative of any longer-term trends. The London region continued to generate a strong proportion of the division’s revenue, accounting for 72% of revenue (2023: 64%), while other key geographies served out of offices in the Thames Valley, Birmingham, Manchester, Leeds and Glasgow covered the remaining 28% of revenue (2023: 36%). There was no significant change to the market sectors served. The commercial office market remained the largest, contributing 86% of revenue (2023: 80%), with higher education amounting to 6% of revenue (2023: 10%), government/local authority representing 6% (2023: 8%), and retail banking and other sectors covering the remaining 2% of revenue (2023: 2%). In terms of type of work delivered in the year, 86% related to traditional fit out work (2023: 85%), while 14% related to ‘design and build’ (2023: 15%). The proportion of revenue generated from the fit out of existing office space remained relatively constant at 82% (2023: 79%), with the remainder attributable to the fit out of new office space. Of the fit out of existing office space, 46% of the work was refurbishment ‘in occupation’ compared to 54% where work was performed in non-occupied space. Operating review continued 28 Morgan Sindall Group plc Annual Report 2024 Operating review continued Fit Out The market for fit out remains strong, with a number of different factors driving demand: lease events and significant project requirements in the London commercial office market; upcoming public and private sector schemes outside of London; carbon-driven planning restrictions for new buildings and energy efficiency of existing office space; and the continuation of repurposing of office space to accommodate new ways of working. At the year end, the secured order book was £1,439m, an increase of 31% from the previous year end (2023: £1,098m). Of this total, £1,187m (83%) relates to 2025, 45% higher than it was at the same time last year for the 12-month look ahead, which continues to underpin the visibility and confidence for the forthcoming year. Commercial Commercial fit out projects won in London during the period included 380,000 sq ft for PwC at More London; 355,000 sq ft for A&O Shearman at 2 Broadgate in London; 277,000 sq ft for Latham & Watkins on Leadenhall Street; 156,000 sq ft for Unilever in Kingston-upon-Thames; 158,000 sq ft for Travers Smith; 129,000 sq ft for JLL at 1 Broadgate in London; 101,000 sq ft fit out for Investec on Gresham Street; 83,000 sq ft for Wise in Worship Square, London; 56,000 sq ft for Standard Chartered Bank; 48,000 sq ft for Rabobank London on London Wall; 37,000 sq ft for OMERS and Oxford Properties; 26,000 sq ft for Motability Operations at 22 Bishopsgate; 24,000 sq ft for Johnson Matthey at Gresham Street; and 8,500 sq ft for AstraZeneca at Pancras Square. Our strategy in action One of the world’s healthiest workplaces GSK’s new global headquarters in London’s Knowledge Quarter aspires to be one of the world’s healthiest workplaces. Its 13 floors support hybrid working for employees, with bright spaces, green terraces, best-in-class technology, a dedicated wellness floor and public restaurant called The Orangery. The project was ‘Perfectly Delivered’, exceeding the client’s cornerstone to “deliver at least 10 world-leading innovations that support human health and align with GSK culture”. Fit Out delivered 13 such innovations, including a 53/50 Considerate Contractor Score; the permanent installation of a vertical farm whose produce equates to 1.5 acres of farming; and upskilling two social enterprises to become fit out contractors. Designed by PENSON and delivered in partnership with tp bennett, the GSK fit out is on track to achieve BREEAM Outstanding, WELL Platinum and WELL Equity certifications. Regional project wins in the period included 185,000 sq ft for a UK consumer, corporate and wealth and private banking franchise in Northampton; 152,500 sq ft for Lloyds Banking Group in Birmingham; 43,000 sq ft for Bruntwood Estates in Manchester; 32,000 sq ft for an electric vehicle design and manufacturing company in Bicester; 27,000 sq ft for Evelyn Partners in Bristol; 20,000 sq ft across two floors for Vodafone in Newbury; and 12,700 sq ft across two projects for VISA in Basingstoke. Commercial fit out projects on site or completed in London during the year included 1.2 million sq ft for Citi in Canary Wharf; 110,000 sq ft for a professional services firm in London; 109,000 sq ft for Aviva at 80 Fenchurch Street; 114,000 sq ft for law firm Reed Smith near Spitalfields; two projects totalling 99,500 sq ft for Deloitte at New Street Square; 51,500 sq ft for Berkeley Estate Asset Management in Mayfair; 40,000 sq ft for British Land on Bishopsgate; 17,000 sq ft for Boston Consulting Group on Charlotte Street; and an 11,000 sq ft fit out for Burges Salmon at New Street Square. Regional projects on site or completed during the year included 160,000 sq ft for Lloyds Banking Group in Leeds; 144,000 sq ft for Wirral Borough Council; 50,000 sq ft for Dojo in Bristol; 44,000 sq ft for Samsung in Cambridge; 27,000 sq ft for Arup in Bristol; and 20,000 sq ft for Sky in Leeds. 29 Strategic report Operating review continued Fit Out Science and research and higher education Projects won in the year included 310,000 sq ft for British Land at 1 Triton Square in London; 64,000 sq ft for King’s College London; 29,000 sq ft at Newcastle University; a 29,000 sq ft library refurbishment at the University of Wolverhampton; and two projects totalling 25,000 sq ft at Anglia Ruskin University. Projects on site or completed during the year included a 150,000 sq ft HQ for GSK in London’s Life Sciences Hub, known as the Knowledge Quarter; 100,000 sq ft at Durham University School of Business; five projects totalling 45,000 sq ft for Queen Mary University; upgrade works at the Francis Crick Institute as their project partner; 27,500 sq ft for Aston University; and a 12,500 sq ft fit out of Keele University’s Clinical Skills department. Design and build Projects won and continuing on site during the year included 120,000 sq ft for Wood Group at Green Park in Reading; 50,000 sq ft for Mapletree at Green Park in Reading; 23,000 sq ft for Ultra Maritime in High Wycombe; and 6,000 sq ft for Molton Brown in Bishop’s Stortford in Essex. Projects won and completed during the year included 50,000 sq ft for Accrue Capital in Maidenhead; 30,000 sq ft of fully fitted labs and office space for Stanhope at MediaWorks in White City Place; 38,000 sq ft for Aurora Energy Research in Oxford; 21,000 sq ft for Kajima Properties (Europe); 24,000 sq ft for Greystar on Finsbury Square; 18,000 sq ft for Sage UK in Winnersh Triangle, Reading; 15,000 sq ft for Wavestone at Exchange Square in London; 13,500 sq ft for Smiths Group plc; 8,600 sq ft for Centiva; 8,000 sq ft for Spin Master Toys in Marlow; 8,000 sq ft for AEW UK Investment Management; 7,000 sq ft for Trinity Life Sciences in the Scalpel in London; and 7,000 sq ft for Just Climate (by generation) in London. Frameworks Projects won under frameworks and corporate partnerships included £30.0m of works for the Mayor’s Office for Policing and Crime, with a future order book of £30.3m; £21.4m of works through Procure Partnerships, with a future order book of £9.6m; £11.2m of works through Pagabo, with a future order book of £3.5m; £7m of works through the Southern Construction Framework; £3.2m of works through Construction West Midlands Framework; and two projects through Scape to the value of £3.6m. Divisional outlook The increased medium-term target for Fit Out is to deliver an average annual operating profit of £60m–£85m. Based on the timing of projects in the order book and the current visibility the division has of future workload for the forthcoming year, the division is expected to have another strong year in 2025, with profit towards the top end of this revised target range. 30 Morgan Sindall Group plc Annual Report 2024 Construction We delivered a strong performance, achieving an operating margin at the top end of our target range and a secured order book 20% ahead of the prior year. Pat Boyle Managing Director The quick read... Maintained prudent risk management in order book Strong year of winning new work, with secured order book seeing a 20% increase Further work available in the market, much through negotiated or existing frameworks Medium-term target for operating margin increased to 3.0%–3.5% from 2025 Construction’s revenue increased by 8% to £1,044.1m (2023: £966.6m), while operating profit increased by 19% to £30.9m (2023: £25.9m), resulting in an operating margin of 3.0% (2023: 2.7%); this was at the top end of its targeted range for its operating margin of 2.5%–3.0%. The strong profit performance was driven by improving the overall quality of earnings through disciplined contract selectivity and operational delivery together with prudent risk management within its order book. The division had a strong year of winning new work, with the secured order book at £952m, 20% ahead of the prior year (2023: £796m). Of the total, £771m (81% by value) is secured for 2025; this compares to £652m (82% by value) of work which was secured for the year ahead at the start of last year. In addition to the total order book, there continues to be a significant amount of suitable work available in the market, much of which is being generated through negotiated or existing frameworks. At the end of the year, the division had £1,179m of work at preferred bidder stage, providing confidence of a sizeable ongoing workload (2023: £1,284m) for the forthcoming period. Education Project wins included a £51m new-build 930-place secondary school in Dumfries, Scotland; the £50m Nine Elms two-form entry and special educational needs (SEN) primary school in Battersea; the £50m, 900-place Willows High School and SEN facility in Cardiff; a £34m secondary academy at Callerton in Newcastle upon Tyne for the Department for Education (DfE); Key highlights and performance against KPIs Revenue (£m) +8% 1,044.1 966.6 819.9 22 23 24 Medium-term target £1bn Operating profit 1 (£m) +19.3% 30.9 25.9 22.6 22 23 24 Operating margin 1 (%) +30bps 3.0 2.7 2.8 22 23 24 Medium-term target 2.5%–3.0% 1 Before exceptional building safety credit of £0.1m (2023: charge of £11.5m). See note 2 of the consolidated financial statements. Operating review continued 31 Strategic report Operating review continued Construction During the year, work progressed at the £24m Alder Hey Hospital surgical neonatal intensive care unit, the first specialist facility of its kind in the UK; a new £14m community diagnostic centre at St Margaret’s Hospital, Epping for The Princess Alexandra Hospital NHS Trust; and multiple upgrades for Mid and South Essex Foundation Trust’s Broomfield Hospital in Chelmsford. Elsewhere, work completed on the Norfolk and Norwich University Hospital’s £25m community diagnostic and assessment centre. Other sectors Project wins included the £86m Devonshire Gardens mixed-use redevelopment scheme for Railpen in Cambridge; a £27m life sciences development in King’s Cross; a £32m redevelopment and upgrade of a household waste recycling centre and waste transfer station in Aldridge, West Midlands for Walsall Metropolitan Council; a £32m major public realm development for Plymouth City Council; a £10.5m upgrade to Ashford Fire Station in Kent; and the £10m redevelopment of Reading Central Library. The £43m residential project in New Bailey Salford for English Cities Fund, being carried out in collaboration with Mixed Use Partnerships, made good progress in the period, while other completions included five fire station projects across the UK, including the new £15.4m Cosham Fire Station in Portsmouth. Divisional outlook The increased medium-term target for Construction is to deliver an operating margin between 3.0% and 3.5% per annum with an annual revenue target in excess of £1bn. For 2025, based on its secured order book and the timing of projects at preferred bidder stage expected to convert into contract and commence in the year, the division’s operating margin is expected to be towards the lower end of the revised range and its revenues to slightly exceed £1bn. the £25m Ravensdale special educational needs and disabilities (SEND) school in Mansfield for Derby City Council; the £19m Carleton High School in Pontefract; Maendy (£14m) and Goetre (£20m) primary schools in South Wales; and the £13m, 420-place Cable Wharf primary and SEN school in Kent for Kent County Council and the DfE to support a growing residential development. During the year, work progressed on Orbiston Community Hub, a £42m facility near Glasgow accommodating two primary schools, a family learning centre and a community centre; a £32m, 1,900-place all-through school in Abergavenny; and the £21m new build and refurbishment of the School of Veterinary Medicine at the University of Central Lancashire. Completions in the year included: the £35m 150-place Alconbury SEN school in Huntingdon; the £18m Pear Tree SEND school in Stockport; the £13.9m Little Reddings Primary School in Bushey, delivered via the DfE’s School Rebuilding Programme; a £12m facility for Middlesbrough College to deliver training in specialist engineering; an £11m three-storey teaching block for Castle School in Thornbury, Bristol; Limebrook School in Maldon, Essex, a new 420-place primary school and nursery; the £24m London Institute for Healthcare Engineering, a state-of-the-art life sciences facility for King’s College London and Guy’s and St Thomas’ NHS Foundation Trust; and a £19.5m ‘Living Lab’ public science centre for Anglia Ruskin University. Healthcare Project wins included a £35m theatre and ward expansion and refurbishment at Harrogate District Hospital; a £32m expansion to create a new 48-bed ward block and imaging facility at Milton Keynes University Hospital; a £9m extension to The Grange University Hospital’s emergency department in Cwmbran; and a £9m redevelopment of Bradford Royal Infirmary’s maternity department. Our strategy in action Creating an inspiring and sustainable learning environment Prestley Wood Academy is a £36m SEND school for 150 pupils in Alconbury Weald, Cambridgeshire. Facilities include two sensory rooms, a state-of-the-art hydrotherapy pool, trampoline room and soft play area. The landscaped design will support forest school learning, specialist art creativity, and sport and fitness activities. In line with the Council’s ‘Nearly Zero Energy Building Initiative’, the team used CarboniCa, the Group’s intelligent carbon-reduction tool, to help reduce the project’s carbon by 1,220 tonnes, for example by re-assessing the foundation design, repurposing material, using diesel-free equipment and solar site cabins, and using a 25% PFA (coal waste) concrete mix. To save energy in running the school, an air source heat pump system was installed as well as 200 photovoltaic panels. 32 Morgan Sindall Group plc Annual Report 2024 Infrastructure We delivered a robust performance and achieved our medium-term targets while ensuring high-quality operational delivery. Simon Smith Managing Director Key highlights and performance against KPIs Revenue (£m) +18% 1,047.0 886.7 767.7 22 23 24 Medium-term target £1bn Operating profit (£m) 38.5 38.5 29.5 22 23 24 Operating margin (%) –60bps 3.7 4.3 3.8 22 23 24 Medium-term target 3.5%–4.0% Operating review continued The quick read... Growth in revenue while operating profit in line with prior year due to the timing and phasing of project starts and completions Order book up by 11%, mostly long term in nature Positions secured on long-term programmes including National Grid’s Great Grid Partnership, Wessex Water’s AMP8 and Network Rail’s CP7 Eastern Framework Medium-term target for operating margin increased to 3.75%–4.25% from 2025 Infrastructure 1 delivered another strong performance in the year, with both profits and margin influenced by the timing and nature of projects delivered through its frameworks while still ensuring a high-quality operational delivery across the business. Revenue increased by 18% to £1,047.0m (2023: £886.7m) with operating profit of £38.5m, in line with the prior year (2023: £38.5m), supported by an operating margin of 3.7% in the middle of its targeted range of 3.5%– 4.0% (2023: 4.3%). Infrastructure’s order book of £1,883m was 11% up compared to the prior year (2023: £1,689m). The order book continues to remain long term in nature, with around 98% derived through existing frameworks. The division remains focused on the key sectors of nuclear, energy, water, highways and rail, with visible opportunities in defence. Its markets have significant long-term committed investment programmes in place, largely driven by government and regulatory objectives. Infrastructure continues to see its clients awarding large long-term frameworks with its delivery partners, awarding projects focused on delivering strategic outcomes over the term of the framework. Energy Infrastructure secured a position on the £9bn Great Grid Partnership, as part of the Accelerated Strategic Transmission Investment projects. The Great Grid Partnership will build new electricity network infrastructure required to reduce the UK’s reliance on fossil fuels by connecting 50GW of offshore wind by 2030. In Scotland, the division secured a position as a strategic partner on ScottishPower’s £5.4bn programme of contracts to deliver the biggest rewiring of the electricity grid since its inception. The partnership will run for an initial five years, with the option to extend up to 10 years. 1 Design results are reported within Infrastructure. 33 Strategic report Operating review continued Infrastructure Our strategy in action Helping the UK transition to green energy Infrastructure has delivered an overhead electricity line upgrade for National Grid that will enhance the power flow into London and enable more clean energy projects in South England to be connected to the UK electricity network. The line, between Elstree substation just south of Watford and Sundon substation just north of Luton, spans 35km, 104 overhead line towers and several major roads. The division used new ‘CatchBlock’ technology that allowed a seamless replacement of conductors from tower to tower, causing minimal disruption to infrastructure and third parties. Infrastructure employed 14 people on the project who had been trained in overhead line work at a specially designed training centre set up by the division in Stone, Staffordshire. Elsewhere, work continued at Dinorwig in Wales, and commenced at ZA in Hertfordshire as part of the RIIO T2 electricity construction EPC (engineer, procure and construct) framework for National Grid. Work also continued in Shetland for Scottish and Southern Electricity Networks, which includes an 11km, 132kV twin circuit underground cable project and construction of Gremista substation; this project will play a key role in the connection of the Viking wind farm, capable of generating 500MW. Nuclear Decommissioning works continued for Sellafield on the Infrastructure Strategic Alliance and the £1.6bn Programme and Project Partners contract. In addition, work progressed on the 10-year Clyde Commercial Framework for the Defence Infrastructure Organisation, while works completed on the D58 facility for BAE Systems in the year. Rail The division secured a position on the CP7 Eastern Framework for Network Rail, a £3.5bn framework which lasts through to 2029, adding to its position on the £2bn CP7 Wales and Western Framework secured in 2023. Announced late in 2024, the division was appointed by Network Rail as delivery partner for the overhaul of the Liverpool Street station roof at £22m. Work continued on the remodelling of Colindale station for Transport for London, including a new ticket hall and step-free access. Elsewhere, works continued to progress on the extension to Beckton Depot and a project to upgrade Surrey Quays station, both for Transport for London as part of its London Rail Infrastructure Improvement Framework. Several schemes for Network Rail continued to progress at pace, including the Bangor to Colwyn Bay line, as part of the CP6 Wales and Western framework, the lift scheme at Liverpool Central station as part of the Merseyrail framework, and the Northumberland Line extension project. Highways Infrastructure continued to deliver the £87m M27 project as part of the National Highways’ Concrete Roads programme to replace the concrete surface of motorways on major A roads in England. As part of the same framework, work completed on the A11 and A12 schemes, improving traffic flow safety for local commuters. Water Work continued on various environmental improvement projects and wastewater treatment upgrades as part of the long-term AMP7 framework with Welsh Water, and the division’s 30-year-plus relationship with Welsh Water continues following its appointment on the AMP8 framework. Adding to its water portfolio, the division also secured a position on AMP8 with Wessex Water, as a capital delivery partner over a five-year period. In addition, civil engineering works continued to make good progress on the west section of the Thames Tideway ‘super sewer’ project to help prevent pollution in the River Thames, with the project on target to complete in 2025. 34 Morgan Sindall Group plc Annual Report 2024 Our strategy in action Transforming a vacant high street unit into a vibrant community hub Paisley Learning and Cultural Hub was recognised at the 2024 Scottish Property Awards as ‘ESG Refurbishment of the Year’. The Victorian townhouse was transformed into a digitally connected learning space, adding an extra floor and modern frontage. The hub contains a library, children’s library and storytelling area, outdoor terrace, community rooms, study area and computer access. BakerHicks provided civil and structural engineering services from the initial feasibility study through to completion, conducting extensive surveys, investigative works and structural modelling to create the space Renfrewshire Council was looking for. New foundations, steelwork and slabs within constrained spaces, together with meticulous planning of the construction sequence, helped retain much of the original building. Design In the BakerHicks design business, HMP Highland received the final go-ahead for construction. Having been involved from the feasibility design stage, BakerHicks will continue to deliver multidisciplinary services, including architectural, building information modelling, civil and structural, mechanical and electrical, and principal designer services. The new facility is set to be the first net zero prison in Scotland, with improved education and health facilities to help with rehabilitation. Work continued during the year on an innovative feed additive facility for East Dunbartonshire Council in Dalry, North Ayrshire to reduce methane emissions from cattle. Divisional outlook The increased medium-term target for Infrastructure is to deliver an operating margin between 3.75% and 4.25% per annum, with an annual revenue target in excess of £1bn. For 2025, based on the timing of projects and the projected type of work, Infrastructure’s operating margin is expected to be in the middle of the revised range, while revenue is expected to be closer to £1bn. This is underpinned by the division’s continued focus on long-term client relationships, disciplined contract selectivity, risk management and project delivery. Operating review continued Infrastructure 35 Strategic report Property Services We have successfully completed our business remediation programme and are positioned to return to profit in 2025. Jo Jamieson Managing Director (reporting to Pat Boyle) Operating review continued The quick read... Completion of business remediation programme included a negotiated exit from a small number of contracts and operational restructuring of key existing contracts, which resulted in an operating loss for 2024 Expected to return to modest profit in 2025 78% of the order book is for 2026 and beyond Secured a position on the Pagabo facilities management framework, supporting further expansion into this market In 2023, Property Services reported an operating loss due to cost pressures and operational challenges, and initiated a business remediation programme which concluded at the end of 2024. Under the leadership of the new management team, the division successfully negotiated both the resetting of pricing levels and KPI levels for a number of contracts, together with early releases from a small number of underperforming contracts by way of mutual agreement. The latter resulted in exit costs recorded in the first half of 2024. Key highlights and performance against KPIs Revenue (£m) +21% 223.2 185.2 163.5 22 23 24 Operating (loss) (£m) –6.0% (17.8) (16.8) 4.3 22 23 24 Medium-term target £7.5m Operating margin 1 (%) +110bps (8.0) (9.1) 2.6 22 23 24 1 Before intangible amortisation of £0.5m (2023: £2.9m). 36 Morgan Sindall Group plc Annual Report 2024 Operating review continued Property Services Elsewhere the division carried out a review of existing contract assets with impairments recognised, while also concluding its operational restructuring efforts across a number of its key contracts to achieve efficiencies, with improvement plans now implemented. The impact of the above events has resulted in an operating loss in the year of £17.8m (2023: loss of £16.8m). While revenue increased by 21% to £223.2m (2023: £185.2m), the growth is driven by increased volumes of planned repair works for existing clients seeking to improve the condition of their residential assets. While the remediation programme was underway during the year, only a small number of less material contracts were bid for. At the year end, the secured order book was £887m, down 40% from the prior year (2023: £1,478m), as revenues were removed for the unexpired term for those contracts which the division had negotiated an early release from. Of the order book remaining, 78% is for 2026 and beyond. During the year, Property Services secured a two-year contract with The Guinness Partnership to deliver planned works in the London and South regions and was awarded a place on the Pagabo facilities management framework, which will support further expansion into this market. The division continues to work with four existing contracts to deliver retrofit and decarbonisation works under the Department for Energy Security and Net Zero’s Social Housing Decarbonisation Fund Wave 2.1, with a combined two-year value of £31m. Our strategy in action Improving energy efficiency for residents Property Services has partnered with Amplius (formerly Longhurst Group) to improve the energy efficiency of 581 homes throughout the East Midlands, North Lincolnshire and West Norfolk by mid-2025. The £15m project received grant funding from the government’s Social Housing Fund. The upgrades include wall and loft insulation, replacement windows and doors, draught-proofing and low-carbon heating. During 2024, the energy ratings of over 450 properties were improved from Energy Performance Certificate band D and below to band C, supporting the health and wellbeing of residents and reducing carbon emissions and running costs. The team engaged regularly with residents to encourage them to sign up to the works and reassure them about potential impacts. Divisional outlook The medium-term target for Property Services is to deliver £7.5m operating profit per annum. Following the successful completion of the remediation programme, the division is now positioned to return to a modest profit in 2025. 37 Strategic report Responsible business strategy and performance Driving sustainable growth and creating shared value for the communities we serve Overview As the UK’s leading partnerships, fit out and construction services group, we have a significant opportunity to create lasting value for people, planet and profit. With the built environment contributing around a quarter of the UK’s total carbon emissions, it is vital that we play our part to accelerate the transition to a low-carbon economy by setting near- and long-term commitments to decarbonise our activities and reduce our value chain emissions. At the same time, we must also ensure that our projects continue to support the UK’s housing, regeneration, development and infrastructural needs by generating long-term value for business and society to deliver a fair and just transition. Our responsible business strategy supports our ambition to drive sustainable growth and create shared value for the communities we serve. Our expertise in partnerships enables us to collaborate with local authorities and housing associations to support the government’s affordable housing and social infrastructure plans. Our focus on fit out and maintenance enables us to reimagine spaces in healthier and more sustainable ways. Finally, our construction projects establish vital infrastructure and buildings that keep the country running – from roads and railways to schools and hospitals. Our strategy Our responsible business strategy is driven by our five Total Commitments, which address the Group’s most material environmental, social and governance (ESG) issues. By taking targeted action through our divisions, we are scaling our sustainable and responsible business activities to drive progress across each of our five priority areas. Our Total Commitments support six of the UN Sustainable Development Goals where our activities can make the most significant impact. Our strategy is driven by our Core Values, which ensure we adopt a consistent set of behaviours across our decentralised organisation, including our commitment to operating with the highest standards of business ethics and conduct in all that we do. We measure our progress through a series of medium- and long-term KPIs and targets. 1 These are reviewed periodically to ensure they remain relevant and ambitious as our business continues to grow. 1 Our responsible business metrics represent our UK operations only, with the exception of our carbon emissions data, which also includes our European operations. 2024 progress and highlights We continued to decarbonise our activities in 2024 and drive progress against our net zero commitments. We retained our AAA MSCI ESG rating for the fourth consecutive year and an A for CDP Climate for the fifth year. In August, we published our first Transition Plan, which details our strategy for meeting our medium-term science-based targets of a 60% reduction in our Scope 1 and 2 emissions and a 42% reduction in our Scope 3 emissions by 2030, as well as our longer-term target of a 90% reduction in Scope 1, 2 and 3 emissions by 2045 (see page 44 for more detail). To identify targeted emissions reduction opportunities across the Group, all divisions conducted internal decarbonisation audits during the year. We also updated our Scope 3 emissions inventory to improve the accuracy of our data and track our ongoing performance and progress. Our Total Commitments Our five Total Commitments drive ESG action across the Group by targeting our key material issues. Protecting people Developing people Improving the environment Working together with our supply chain Enhancing communities Our Total Commitments 38 Morgan Sindall Group plc Annual Report 2024 Responsible business strategy and performance continued This has enabled us to disclose our Scope 3 emissions across all relevant categories for the first time (see page 45). Our people are the lifeforce of our business and we depend on them to deliver services that delight our customers every day. To support their needs, we offer an inclusive and innovative culture that inspires them to achieve the improbable. During the year, we reinforced our ethos of zero harm by setting new leading health and safety indicators (see page 40). We also reinforced our commitment to supporting and developing our people, while securing new opportunities for the next generation of leaders, through training and development opportunities, apprenticeship roles, graduate schemes and student placements (see page 43). As a business that operates at the very heart of communities, it is vital that we identify ways to accurately measure and increase the social and economic impact our projects have on society. In July 2024, in partnership with the Housing Associations’ Charitable Trust (HACT) and Simetrica-Jacobs, we launched the Built Environment Bank, an online tool to measure the value we are creating through our projects. Our divisions also continued to participate in a range of community activities, including educational programmes, employability initiatives and environmental projects (see pages 50 and 51). The Social Value Portal has calculated that the Group has contributed £4.6bn in social value since October 2023. More information about the Group’s responsible business progress can be found on our website. Importance to stakeholders Importance to the business We conduct a materiality assessment every two years to identify and rank the ESG issues that are most important to our stakeholders and business over the medium term. Our last double materiality assessment was conducted in 2023, where we received input from 2,680 stakeholders, including 2,125 employees and 555 external stakeholders. The process was aligned to the Future-Fit Business Benchmark and the UN Sustainable Development Goals to ensure rigour and alignment to relevant topics and standards. The survey was also informed by the Global Reporting Initiative’s sustainability context principle and the Sustainability Accounting Standards Board’s five-factor test. In 2025, we will undertake a refreshed double materiality assessment to align our approach to emerging regulatory standards, which will guide our responsible business strategy and future reporting. Materiality assessment Protecting people 1. Physical and mental health, safety and wellbeing 2. Fair employment and no modern slavery See pages 40 and 41 Developing people 3. Employee capabilities are strengthened and expanded 4. Diversity and inclusion 5. Youth training and employment See pages 42 and 43 Improving the environment 6. Water use is minimised and socially equitable 7. Air quality is maintained to highest standards 8. Zero avoidable waste 9. Mitigation and adaptation to climate change 10. Protecting ecosystems 11. Net zero progress See pages 44 to 47 Working together with our supply chain 12. Resilient, responsible and engaged supply chain 13. Diverse and local supply chain (SMEs) See pages 48 and 49 Enhancing communities 14. Positive environmental and social procurement outcomes 15. Enhanced community health and wellbeing See pages 50 and 51 Governance 16. Ethical business and governance See pages 38 and pages 81 to 134 39 Strategic report Responsible business strategy and performance continued Creating a culture of safety The health, safety and wellbeing of our people and the subcontractors who work on our sites is our highest priority. We reinforce safe practices by creating a culture that promotes positive behaviours, compliance and accountability. During the year, our protecting people forum brought together divisional health and safety leads to implement processes and procedures throughout the Group, including targeted actions, training, and safety awareness initiatives. In 2024, the forum established a new set of leading indicators to better anticipate and prevent avoidable incidents while also increasing the number of positive interventions that take place. Additionally, the forum worked on implementing a new data management system to strengthen site supervision and improve our ongoing performance monitoring processes. In 2024, over 90% of projects were accident-free and RIDDOR- free. Subsequently, our LTIR decreased marginally to 0.23 across the Group (2023: 0.24). While we have made strong progress to date, there is still some way to go to achieve our interim LTIR target of 0.21 by 2025. We are confident that our improved data collection, new leading safety indicators and increased positive interventions will enable us to achieve further reductions over the coming year. Promoting responsible behaviours We empower our divisions to establish targeted health and safety programmes that are applicable to the bespoke nature of their work and projects. Driven by our divisional health and safety teams, our first priority is incident prevention. To deliver this consistently, we provide effective onboarding, on-site training and awareness exercises, as well as regular near-miss reporting to ensure that all unsafe behaviours, hazards or near misses are reported. In the unfortunate event that an incident does occur, a detailed investigation is undertaken to ensure that all lessons are captured, tracked and learned from. This typically involves targeted updates to policies, refresher training, new learning bulletins and detailed safety briefings. To ensure consistency in our approach, all divisions hold ISO 45001 accreditation for Occupational Health and Safety Management Systems and ISO 9001 accreditation for Quality Management, with BakerHicks holding SafeContractor certification. In 2024, effective governance was reinforced through regular training. For example, Infrastructure rolled out a series of protecting people workshops to over 2,000 colleagues, which were delivered by 30 internal facilitators. The training received a 98% positive feedback rating, with 93% of participants saying they would recommend it to a colleague. Fit Out embedded best-practice health and safety principles from project implementation by inviting its health and safety team to attend all project pre-start meetings; Construction rolled out a series of immersive learning programmes covering key topics such as fire safety and buried services; and BakerHicks established a 100% Safe Ambassadors network to deliver targeted safety initiatives across all its locations. Protecting people The quick read... Introduced new leading safety indicators across the Group while also enhancing division-specific metrics Strengthened safety data management to provide detailed insights into performance and identify targeted actions Over 90% of projects accident-free and RIDDOR 1 -free Collaborated with leading construction companies to re-energise awareness of modern slavery in our industry 2024 progress 2024 0.23 lost time incident rate (LTIR) 2 2025 target 0.21 2030 target 0.18 Horizon ambition Zero incidents 1 Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. 2 Number of lost time incidents x 100,000 divided by the number of hours worked. Lost time incidents are those resulting in absence from work for a minimum of one working day, excluding the day the incident occurred. We are committed to safeguarding our people and partners by implementing safe and healthy workplace practices. By putting in place rigorous measures and promoting our high standards of conduct across the value chain, we are protecting people at every stage of their journey with us. 40 Morgan Sindall Group plc Annual Report 2024 Responsible business strategy and performance continued Protecting people Supporting physical and mental wellbeing In addition to our high standards of health and safety across the Group, we are committed to encouraging our people to be fit, healthy and resilient. For us, this means putting in place effective measures to support their physical, emotional and mental wellbeing. As of 2024, 68% of employees across the Group received private medical insurance and 96% were covered by life insurance. We also offer a comprehensive benefits package that includes a digital GP service, a dedicated employee assistance programme and a range of other leading benefits (see page 43). Our divisions continued to promote health-related activities and targeted campaigns throughout the year. For example, Infrastructure conducted around 2,000 colleague health and wellbeing assessments that included completing a lifestyle analysis questionnaire. Through the assessment and recommendations provided, many have taken active steps to seek medical intervention or pursue a healthier lifestyle. In Property Services, our team of qualified mental health first aiders were on hand throughout the year to assist employees in need, and in Mixed Use Partnerships, strong progress was made through the achievement of Great Place to Work accreditation for Employee Wellbeing. Our work to deliver improved physical and mental wellbeing extends beyond our employees to the users of our buildings and spaces. All our divisions participate in the development of WELL Building-, BREEAM- or DREAAM-rated projects that require health and wellbeing principles such as air, water, nourishment, light, fitness, comfort and mind to be incorporated in building design and functionality. Upholding human rights We are committed to upholding the highest standards of human rights within our business and across our value chain by treating everyone who interacts with our business with dignity, wellbeing and respect. Our human rights policy outlines our support of the UN Guiding Principles on Business and Human Rights and the UN Universal Declaration of Human Rights. This includes a commitment to the principles of diversity and inclusion, non-discrimination and non-harassment, prevention of human trafficking, elimination of forced and child labour, workplace health and safety, freedom of association, and supply chain compliance. To ensure alignment across the Group, our Code of Conduct sets out the behaviour we expect of our people when engaging with our clients, colleagues, suppliers and communities. The Code is supported by our Supplier Code of Conduct and our Modern Slavery Statement, which outline our obligations with regard to eliminating any and all forms of human trafficking and forced labour from within our business and across our supply chain. During the year, we continued to raise awareness of modern slavery and the steps our employees can take to prevent it (see case study below). In 2024, we continued to promote our confidential whistleblowing service, ‘Raising Concerns’, independently operated by Safecall, to encourage our people to report any concerns or forms of non-compliance without fear of retaliation. In 2024, we received 36 calls to the hotline and our investigations found no instances of modern slavery within our business or in our immediate supply chain. Eliminating modern slavery in construction In 2024, we partnered with 11 construction companies and labour agencies to re-energise awareness of modern slavery in our industry and increase the chances of exploitation being reported. Recognising the importance of training programmes and site inductions in raising awareness among site workers, we commissioned anti-slavery charity Unseen UK to produce a powerful film that highlights the everyday reality for victims of modern slavery and demonstrates signs of exploitation that site teams can look out for. The photo to the left is a still from the film. The film was screened in October 2024 at the Supply Chain Sustainability School’s ‘Built Environment Against Modern Slavery’ event, and has been shared on the social channels of all partners involved in the project to extend its reach across the sector. 41 Strategic report Responsible business strategy and performance continued Becoming an employer of choice Talented people are critical to our success and we are committed to supporting them by providing a wide range of skills development opportunities, competitive benefits and attractive rewards. In doing so, we seek to create a unique culture that encourages our people to think differently to achieve their ambitions and delight our clients. To drive consistent action across the Group, our HR forum meets monthly to bring together divisional HR leads to share ways of working and develop joined-up solutions to meet the evolving needs of our people. This includes identifying ways to improve skillsets, provide career development opportunities, strengthen core capabilities and support employees on their career journeys. Accreditation remains a critical way to track progress in our ambition to be an employer of choice. In 2024, several of our divisions held or maintained their Investors in People accreditations: Construction re-accredited its Platinum status, with Infrastructure, Partnership Housing and Mixed Use Partnerships maintaining their Gold status. Additionally, Mixed Use Partnerships achieved Great Place to Work and Great Place to Work for Women accreditations. Driving skills and career development By consistently investing in the skills, knowledge and expertise of our people, we are creating a culture of leadership and innovation across our divisions. In 2024, employees participated in over 26,000 training days, covering a broad mix of on-the-job activities, e-learning and formal training. While the average number of training days per employee has remained flat at 3.2 days, in 2025 we will continue to work with our divisions to develop action plans to increase employee uptake in training. We will also continue to formalise our performance reviews, talent-mapping exercises and skills-sharing forums to enhance leadership development. Our approach to career development begins with our recruitment process, which we aim to make equitable, fair and attractive to prospective employees. In 2024, several of our divisions introduced diversity steering groups to explore ways of attracting new and diverse talent. We also enhanced our internal recruitment processes and succession planning to retain talented people within the Group. Leadership development remained a critical focus in 2024. In our divisions, Construction introduced an online mentor network to pair over 160 mentors and mentees across functions and regions to make new connections and promote leadership skills. Fit Out continued to focus on embedding its Perfect Delivery and exceptional experience ethos among new recruits by requiring all starters to attend a two-day introductory course. Additionally, Partnership Housing refreshed its recruitment process and onboarding event for new employees to embed leadership skills from day one. Developing people The quick read... Expanded our range of employee rewards and benefits to continue to attract and retain top talent Increased apprenticeship positions to support youth development opportunities and bring in new skillsets Embedded initiatives to eliminate bias and enhance diversity and inclusion across our divisions Continued to develop our leadership training programmes 2024 progress 2024 3.2 training days 1 per employee on average 2025 target 5 days 2030 target 6 days Horizon ambition 7 days 1 A training day is a minimum of six hours’ training. Our innovative and open culture facilitates our purpose to harness the energy of our people to achieve the improbable. We provide a wide range of tools to help our employees meet their personal ambitions while driving our success. We are also committed to creating a diverse and innovative workplace that extends opportunities to our own workforce and the next generation of leaders. 42 Morgan Sindall Group plc Annual Report 2024 Responsible business strategy and performance continued Developing people Creating a diverse culture It is vital that we create an open and dynamic workplace that is reflective of the communities we serve. While we recognise that the construction industry has made progress in extending opportunities to less represented demographics in recent years, we know there is much more work to be done to drive progress across the built environment sector. To play our part in attracting new and diverse talent, we participate in many national partnerships, including with Women into Home Building (via the Home Builders Federation), the Construction Inclusion Coalition, Inclusive Employers and BuildForce UK. These networks enable us to promote the construction industry to new pools of talent who may not have considered a role in the sector. We also give full and fair consideration to job applications from those with disabilities; we are committed to making reasonable adjustments to their roles and responsibilities, and offer the training and support they need to progress in their career. We are passionate about enhancing female inclusion and ethnic diversity across the Group. In 2024, 26% of our UK workforce were women, including 27.3% of our Group management team and 42.9% of the Board (see pages 96 and 97). Our mean gender pay gap was 25.7% in 2024 (2023: 26.8%) and our median gender pay gap was 28.9% (2023: 29.0%). Eleven percent of our employees self-identified as being from an ethnic minority background (2023: 10%). We will persist in our efforts to shift perceptions around our industry to attract new and diverse talent, while also supporting and encouraging the development of diverse talent into leadership roles. During the year, we continued to implement initiatives, such as conscious inclusion training, to support, develop and promote gender diversity across the Group. Additionally, Construction revised and updated its people policies, including enhancing its set of family-friendly policies. Mixed Use Partnerships improved its ranking with Great Place to Work for Women from 100th position in 2023 to 28th in 2024, while Property Services refreshed its diversity forum to drive further action. Supporting employment and employability We believe in providing employment and employability opportunities to the next generation of industry leaders by providing apprenticeships, graduate programmes and immersive learning opportunities to emerging talent. In 2024, our direct employment of apprentices increased to 458 (2023: 359) and our teams sought to provide a broad range of engaging and educational work experience opportunities. In 2024, we exceeded the 5% Club’s target for employment of apprentices, graduates and sponsored students, with four of our divisions retaining or achieving Gold Standard membership (see below table). In addition, 588 employees participated in National Vocational Qualifications and/or professional qualifications. See our responsible business data sheet on our website for more metrics on how we develop our people. 2024 2023 Apprentices 458 359 New graduates recruited 71 82 Students sponsored 41 42 Total 570 483 Percentage of total employees 1 7.0% 6.0% 1 Based on total number of UK employees at 31 December 2024. Our divisions also continued to hold workplace-based sessions to boost employability skills. For example, Property Services hosted a cohort of apprentices at its London Wall office for its annual Apprenticeship Academy, while Infrastructure’s rail team partnered with non-profit organisation Girlguiding to deliver engineering days to young girls through the Northumberland Line project. As well as helping young people find their feet in the workplace, we are passionate about providing working opportunities to other underrepresented groups, including veterans and people with disabilities or neurodiversity requirements. In 2024, we announced a major national corporate partnership with BuildForce UK to provide career opportunities in construction to skilled former service personnel. Several of our divisions also worked with Building Heroes to deliver construction skills training to veterans. Providing competitive rewards and benefits To attract the best talent from our industry and beyond, we offer competitive wages, employee rewards and industry-leading benefits. In 2024, our divisions enhanced their rewards and benefits offer to extend the range of physical, financial and wellbeing support available for our people. We pay the real living wage or above as minimum practice, and several of our divisions are accredited Living Wage Foundation employers. We also respect our employees’ right to freedom of association and collective bargaining, and currently 3.5% of our employees are covered under one of these schemes. More about our remuneration approach and our employee share plans can be found on page 113. 43 Strategic report Responsible business strategy and performance continued Targeting net zero carbon by 2045 We are committed to identifying ways to reduce emissions in our direct operations while also providing effective solutions to decarbonise our industry. For this reason, we resubmitted our carbon targets for validation by the Science Based Targets initiative (SBTi) in 2023 to align to a more ambitious 1.5ºC reduction scenario. We recognise that our climate goals are ambitious; however, by taking proactive steps across our divisions we are making positive progress. In 2024, we were named as one of the Financial Times’ Europe’s Climate Leaders 2024 as part of the Climate Leader Special report highlighting the most successful companies in reducing their core emissions. We also continued to score highly in external climate ratings, retaining an A for CDP Climate for the fifth year running and an AAA MSCI rating for the fourth consecutive year. To enhance transparency and disclosure, we published our first Transition Plan in August 2024, detailing our decarbonisation roadmap to 2045. Furthermore, we have reported our Scope 3 emissions for the first time in this year’s annual report (see page 45). Our newly approved net zero targets commit us to reducing our Scope 1 and 2 emissions by 60% for 2030 and by 90% for 2045, as well as our Scope 3 emissions across all relevant categories by 42% for 2030 and by 90% for 2045. In addition, we have maintained our commitment to achieving a fully electric vehicle fleet by 2045. Further environmental performance metrics can be found in our responsible business data sheet on our website. 1 The 2019 baseline for Scope 1 and 2 emissions was 20,903 tonnes CO 2 e. 2 The 2020 baseline for all relevant Scope 3 categories is 1,300,271 tonnes CO 2 e. This figure was recalculated in 2024 to apply new methodologies and assumptions. We have chosen to disclose our Scope 3 emissions across all relevant categories for the first time to align with our net zero targets. We previously reported ‘operational’ Scope 3 only (categories 3, 5 and 6). 3 Our net zero targets are approved by the SBTi and the remaining 10% of residual carbon emissions will be offset. See Appendix on pages 197 and 198 for more information, including emission scope definitions. Improving the environment The quick read... Reduced our Scope 1 and 2 emissions by 44% while helping clients decarbonise Deployed our intelligent software tool CarboniCa on 218 new projects Continued to support our three natural capital projects at Blenheim, Lakenheath and the Great North Bog Conducted internal decarbonisation audits to identify targeted emissions reduction opportunities 2024 progress 2024 44% reduction in Scope 1 and 2 carbon emissions from 2019 baseline 1 2024 1% increase in Scope 3 carbon emissions from 2020 baseline 2 2025 target 30% 2025 target no target due to this being a new KPI 2030 target 60% 2030 target 42% 2045 target 3 90% 2045 target 3 90% We are decarbonising our activities and delivering solutions to accelerate the transition to a low-carbon economy. Through our science-based targets, we are committed to achieving net zero across our own operations and value chain by 2045. We are also passionate about conducting our activities in ways that support nature, regenerate green spaces and help our clients achieve biodiversity net gains. 44 Morgan Sindall Group plc Annual Report 2024 Direct emissions reduction pathway Scope 1 and 2 trajectory to achieve a 60% emissions reduction by 2030 Responsible business strategy and performance continued Improving the environment Scope 1 and 2 emissions During the year, we continued to implement initiatives to reduce our direct emissions in line with our 2030 and 2045 science-based targets. These emissions stem mainly from the use of bulk fuel for generators, cabins and construction machinery, purchased electricity, and emissions from our company fleet. By the end of 2024, we had achieved a 44% reduction in Scope 1 and 2 emissions against a 2019 baseline. While our absolute year-on-year emissions increased marginally by 1% to 11,684 tonnes CO 2 e (2023: 11,430 tonnes CO 2 e), we have continued to improve our operational efficiency, reducing our carbon intensity by 7% from 2023 and by 62% since 2019. As illustrated in the chart below, we remain on track to deliver our 60% reduction target by 2030. In 2024, we increased the number of electric and hybrid vehicles in the Group fleet to 72% (2023: 64%). Electric-only vehicles make up over a third of our fleet, which means we remain on track to transition to a fully electric fleet by 2045. To drive consistent action across the Group, we conducted internal decarbonisation site audits in 2024. These assessments will help to accelerate progress towards our net zero ambitions through targeted initiatives such as the deployment of new energy-monitoring systems, switching to renewable energy tariffs, introducing more efficient machinery and increasing our use of alternative fuels such as hydrotreated vegetable oil over white diesel. To ensure robust risk management, all sites maintained their ISO 14001 certification for environmental management. We also increased our internal carbon charge to £90 per tonne of CO 2 e emitted to encourage our divisions to take consistent steps to decarbonise their activities (2023: £70 per tonne). In 2025, we will be increasing this to £115 per tonne. Capital raised through the charge is allocated to a fund which is used to invest in environmental restoration and high-quality carbon offset projects (read more about our Blenheim, Lakenheath and Great North Bog initiatives on page 47). Scope 3 emissions Our Scope 3 emissions account for c.99% of the Group’s overall carbon footprint. The most significant of these derive from the products and services that we procure, including the embodied carbon in the materials we use, as well as the estimated carbon emitted from the operation of the buildings, homes and infrastructure we develop. As Scope 3 emissions are complex to measure, it is vital that we collaborate with our clients and supply chain partners to influence upstream and downstream data capture and emissions reductions. To improve the transparency of our reporting and drive progress against our emissions reduction targets, we are reporting our total Scope 3 emissions data for the first time. Previously, we reported Scope 3 emissions relating to business travel, waste, and fuel- and energy-related activities; however, we have now updated our disclosure to include all material categories (see Appendix on page 198). In 2024, our Scope 3 emissions amounted to 1,314,055 tonnes CO 2 e. This represents an increase of 1% from our 2020 baseline and a 6.5% increase from 2023 due to the significant growth in our business activities. By continuing to improve the accuracy of our supplier data, we hope to identify targeted opportunities to decarbonise our value chain in 2025 to remain on track to achieve our medium- and long-term commitments. 2019 tonnes CO 2 e 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 0 5,000 10,000 15,000 20,000 25,000 1.5ºC pathway Emissions and reductions to date Scope 2 Scope 1 45 Strategic report Responsible business strategy and performance continued Improving the environment A full breakdown of our emissions, including our carbon intensity, can be found in our Streamlined Energy and Carbon Reporting (SECR) section on pages 73 and 74. During the year, we continued to onboard major suppliers to deliver automated Scope 3 emissions reporting to improve the accuracy of our data set (see page 49). We also updated our Scope 3 emissions data across all 15 categories using new divisional data to broaden our focus. Subsequently, 2020 data was rebaselined across categories where new criteria and assumptions were applicable; see Appendix on pages 197 and 198 for baseline updates and relevant Scope 3 categories. In addition to verifying our Scope 1 and 2 emissions, we began working towards validation of our Scope 3 emissions methodology in 2024 and our Construction and Fit Out divisions received external validation for their Scope 3 emissions. We will continue to encourage our divisions to externally validate their Scope 3 emissions in 2025 and beyond. Helping our clients decarbonise One of the most effective ways we can combat climate change is by empowering our clients not only to reduce emissions but also to actively avoid them by making more sustainable choices. In 2024, we continued to promote our RICS-approved CarboniCa intelligence tool to help our teams, clients, designers and supply chain partners identify ways to map and reduce project emissions, including embodied carbon. This industry-leading software undertakes a Whole Life Carbon Assessment to highlight the most carbon-intensive elements of a project and recommend lower-carbon alternatives. By deploying this early in the design stage of a project, CarboniCa can generate significant emissions savings. Since the release of the tool in May 2022, it has been used on around 650 projects, with 218 new projects adopting it in 2024. Infrastructure deployed CarboniCa across its Programme and Project Partners pipeline of 20 major projects in Sellafield, West Cumbria, and Construction educated all its staff on use of the tool through its carbon training roadshow. Throughout the year, we also continued to work with clients and suppliers to reduce embodied carbon through services such as post-occupancy evaluations. To drive further environmental action across our value chain, we became Madaster UK Pioneers in 2024. This will enable us to influence the development of ‘material passports’ that store all information about a material and Environmental Product Declarations (EPDs) that deliver improved environmental outcomes across the industry. To build climate expertise within the business, we delivered training to upskill our people while promoting initiatives such as the 10-tonne challenge, which incentivises teams to reduce project emissions by at least 10 tonnes of carbon. Since 2021, Construction has achieved savings of over 44,367 tonnes through 111 different 10-tonne challenge project submissions. Infrastructure also launched a 20-tonne challenge on World Environment Day which resulted in the creation of fuel-free site standards. Number of projects using CarboniCa 0 100 200 300 400 500 600 700 800 2020 2021 2022 2023 2024 Delivering homes of the future As well as helping our clients reduce and avoid emissions, we want to leverage our expertise and strong supplier relationships to develop innovative, sustainable and cost- effective housing solutions that support the UK’s housing goals. During the year, we continued to deliver affordable housing projects and solutions aligned to best-practice built environment frameworks and standards. In 2024, Mixed Use Partnerships became the largest private developer to join the Passivhaus Trust, delivering 96 affordable homes built to the sustainability standard as part of its Greenhaus development in Salford. Work has since commenced on Willohaus to create a further 100 homes through the £2.5bn Crescent Salford regeneration. Property Services continued to work with Amplius (formerly Longhurst Group) to retrofit its portfolio of homes under the Department for Energy Security and Net Zero’s Social Housing Fund. At the end of 2024, 451 homes were retrofitted with energy-efficient features under the scheme (see page 37 for more detail). In addition, Partnership Housing launched its Tomorrow Home pilot programme to trial sustainable technologies in two eco-friendly demonstration homes that will inform new, cost-effective housing specifications. By promoting retrofit and fit out projects that reduce the energy consumption of existing buildings, we can also deploy solutions that deliver more sustainable buildings and homes. In 2024, approximately 17% of Construction’s live projects were retrofit jobs that include elements that will deliver improved energy efficiency through insulation and the use of more sustainable construction materials. Reducing resource use We are committed to reducing waste generated on our sites by working with our supply chain and waste management partners to embed circular solutions that deliver zero avoidable waste. In 2024, waste generated across the Group increased to 791,612 tonnes (2023: 485,722 tonnes) due to the growth of our projects and improved waste reporting. Despite this, we have increased the amount of waste diverted from landfill to 97% (2023: 94%). 46 Morgan Sindall Group plc Annual Report 2024 Responsible business strategy and performance continued Improving the environment Our divisions continued to engage in initiatives to target waste reduction and improve recycling throughout the year. BakerHicks made positive strides by setting waste management plans for all its EPCM (engineering, procurement and construction management) projects. Construction continued to participate in the Pallet Loop initiative to reuse and repurpose wooden pallets used on site. Finally, Partnership Housing diverted 99.9% of waste from landfill in 2024 through its various activities and waste reduction initiatives throughout the year. Divisional efforts were supported by our Group waste desk, which provides in-time notifications for divisions to monitor how efficiently waste containers and skips are being used on projects. Most importantly, the waste desk includes a tracker which applies a monetary and carbon cost to generated waste, which incentivises teams to take action to seek further reductions. Beyond our own operations, we are helping our clients to reduce project waste through CarboniCa, which also incorporates water use and waste management data in addition to its carbon module. One of the key features of the tool is its recommended use of timber frames instead of steel ore core components on projects. Creating natural capital To reach our 2045 net zero commitment, we will use credible UK-certified offsets on our remaining residual emissions. To achieve this, our strategy is to invest in high-quality projects that enhance biodiversity and contribute to a healthier climate for local communities. In 2024, we continued to work on our three legacy natural capital projects which, as well as helping to address climate change, support the Group by enabling us to obtain carbon offset certification. We have completed work to plant nine woodlands and around 270,000 trees at the Blenheim Estate in Oxfordshire as part of the Dorn & Glyme Woodlands project. As of 2024, the project has been successfully validated by the Woodland Carbon Code. Due to our critical investment, around 70,000 Peatland Carbon Units have been created, of which the Group owns 20,000 units. Separately, our partnership with Lakenheath and the Royal Society for the Protection of Birds (RSPB) has enabled RSPB to purchase 54 hectares of land next to its Lakenheath Fen reserve in Suffolk, which has been converted into rich peat, biodiverse wetland. Finally, our support of the Great North Bog initiative will restore 300 hectares of damaged blanket bog in the North Pennines AONB (Area of Outstanding Natural Beauty), UNESCO Global Geopark in Yorkshire (see case study below). To further contribute to the protection of natural ecosystems, our divisions are required to complete BNG (biodiversity net gain) assessments on all new projects. This requires teams to measure the impact a project will have on waterways, hedgerows and habitats and to develop an action plan to leave the site with at least a 10% biodiversity improvement. Throughout 2024, divisions participated in nature project development, natural habitat restoration and rewilding initiatives to meet their BNG targets. For example, Construction is partnering with Groundwork UK to deliver 14 biodiversity improvement projects either on or near completed sites, while Mixed Use Partnerships enhanced green and blue spaces as part of its Hale Wharf development in line with its ambition to achieve a 15% BNG on its projects. Investing in peatland restoration to tackle climate change Peatlands are among the most carbon-rich ecosystems on earth, storing twice as much carbon as the world’s forests. As a result, healthy peatlands provide benefits to nature and society, as well as being vital for tackling climate change. In February 2023, we announced our third natural capital project to support the Great North Bog initiative. Working in collaboration with regional partners in the North Pennines AONB, UNESCO Global Geopark and the Yorkshire Dales National Park, the project will locate, develop and restore 300 hectares of severely damaged blanket bog which stores up to 400 million tonnes of carbon. By adopting a landscape approach over nearly 7,000 sq km of peatland, our contribution will help to restore these once vibrant natural habitats while also contributing to the UK’s climate and carbon sequestration targets. At the end of 2024, rewetting of 11 sites had commenced and our first project contract to secure Peatland Code Units was secured. 47 Strategic report Responsible business strategy and performance continued Establishing strong relationships We depend on our suppliers to deliver high-quality solutions and services that enable us to exceed our stakeholders’ expectations. By forging close relationships with our preferred partners, we are helping to secure our supply chain, build trust and establish strong standards of business ethics and conduct across the value chain. In 2024, we grew our Morgan Sindall Supply Chain Family of preferred suppliers and manufacturers to 416 members (2023: 406) who continue to benefit from tailored training, on-site advice, access to contract information and dedicated relationship management teams. During the year, 77% of Group spend by value was with Supply Chain Family members (2023: 75%). To encourage ongoing engagement and dialogue, we host regular engagement sessions and annual events to bring our suppliers together. Our 2024 event was held at Silverstone and was themed ‘Embracing the digital frontier’. During the day, procurement partners were invited to showcase their businesses while demonstrating how they are using technology to future-proof their activities. The event was attended by over 1,200 partners and resulted in thousands of conversations which are set to improve collaboration and further strengthen our existing relationships. One of the key ways we seek to build trust is through our commitment to paying our suppliers on time. In 2024, 94% of our invoices were paid in accordance with terms to our suppliers and 97.7% of invoices were paid within 60 days. Aligning suppliers to our standards Small- to medium-sized enterprises (SMEs) make up a high percentage of our overall procurement spend, and we are committed to working with them to provide the support, education and guidance they need to align to our standards while also ensuring they are able to provide us with the information we need to meet our long-term climate goals. We believe in supporting local businesses wherever we can, which aligns with our responsible business strategy by lowering the environmental impacts associated with logistics and delivering social value by supporting regional economic growth. In 2024, 62% of the Group’s spend was with regional SMEs (2023: 65%). To support our suppliers, we undertake annual climate-related surveys and questionnaires, develop resources on low-carbon material procurement and provide dedicated workshops and training focused on upskilling teams and encouraging the adoption of more sustainable technologies and materials. Working together with our supply chain The quick read... Grew our Morgan Sindall Supply Chain Family to 414 members to establish longstanding relationships Refreshed our pre-qualification questionnaires for more effective onboarding, including questions on social value and sustainability Paid 97.7% of invoices within 60 days in the last six months of 2024 Encouraged 591 suppliers to partake in dedicated training as active members of the Supply Chain Sustainability School (SCSS) 2024 progress 2024 61.5% of invoices paid within 30 days 1 2025 target 70% 2030 target 80% Horizon ambition 95% 1. Within the last six months of 2024. Our longstanding relationships with supply chain partners are essential to the successful delivery of our projects. To support them, we are committed to leveraging our reach to roll out our standards of ethics and compliance while working with them to drive sustainable action on behalf of our clients. 48 Morgan Sindall Group plc Annual Report 2024 Responsible business strategy and performance continued Working together with our supply chain Our relationship with the SCSS remains a critical partnership for delivering climate-related education to our suppliers. At the end of 2024, 2,835 suppliers were registered with the SCSS (2023: 2,833), with 591 active members attending dedicated training workshops covering a wide range of sustainability topics (2023: 1,910). For the third consecutive year, Fit Out took part in the SCSS’s employee diversity benchmarking survey to better understand diversity within its supply chain and identify opportunities to increase representation. The results and outcomes will be used to drive development opportunities that align with the division’s commitment to attract and retain diverse talent in our sector. Decarbonising our value chain In 2024, we continued to onboard our major suppliers towards automated Scope 3 emissions reporting by using invoices to calculate embodied carbon in real time. Our collaboration with Causeway Technologies has now gathered over 25,000 unique data points from invoices and direct supplier engagement. This is helping us build up a clearer Scope 3 emissions profile for purchased goods and services, transport and distribution, and use of sold products, among other categories. Our divisions are also developing processes to collect BRE-verified EPDs that provide quantified data on carbon emissions associated with different materials and services. For example, Construction gathered over 2,000 EPD data entries from its suppliers in 2024 to build an in-house embodied carbon library that will help make informed decisions for its buildings moving forward. Other divisions are set to follow suit in 2025. Beyond these efforts, our divisions continued to work with suppliers to use CarboniCa and to support initiatives such as the 10-tonne challenge to help teams identify and reduce emissions associated with their projects (see page 46). Reducing risk and improving safety As part of our rigorous selection process, our divisions screen suppliers and subcontractors using detailed pre-qualification questionnaires (PQQs) which include mandatory questions relating to health and safety practices and performance. In 2024, we simplified our question set while requiring additional information relating to supplier sustainability commitments. Based on these responses and supporting evidence, divisions select suppliers and subcontractors whose high safety and sustainability standards align with our own. Our PQQ process is supported by a dedicated supplier onboarding platform which allows us to identify, vet and engage a pool of over 50,000 prequalified suppliers against a range of industry standards, regulations and risk criteria. In doing so, we are able to significantly reduce risks associated with our projects and drive improved supplier performance, particularly in the area of safety and wellbeing. 49 Strategic report Responsible business strategy and performance continued Measuring social value We recognise that it is challenging to quantify the social, economic, community and environmental impact on society of the Group’s activities as a whole. Our social value forum, with representatives from across the divisions, meets quarterly to determine how most effectively to measure our Group-wide impact while also sharing best practice and key learnings. From 2021 to 2023, we used our Social Value Bank to report the social value generated by the Group’s activities. In July 2024, we retired the Social Value Bank and launched the Built Environment Bank in partnership with HACT and Simetrica-Jacobs. The new tool measures the social impact of construction, development and supply chain activities and has been designed for use across the industry. Specifically, it broadens the scope to include an assessment of social wellbeing. Like the Social Value Bank, the Built Environment Bank aligns with best-practice guidelines including the HM Treasury Green Book. This year, we are reporting our social value contribution as measured by the Social Value Portal while we continue to onboard our divisions to the new Built Environment Bank, as the Social Value Portal was the tool most widely used across the Group in 2024. In 2025, we will review our metrics and targets for social value to establish the best way to report on a Group-wide basis, and will provide an update in next year’s annual report. Our Social Value Portal contribution The Social Value Portal is an independent organisation that measures and reports social and economic value generated by a range of industry sectors. It uses its National Themes, Outcomes and Measures (TOMs) System™ to calculate the estimated value that activities and initiatives generate for local people, their immediate communities and wider society. The Portal has determined that between October 2023 and the end of 2024 we contributed £4.6bn in social value through our projects. Of this, £3.0bn has been validated to date, with the remaining £1.6bn pending confirmation. We are expecting full validation in early 2025 and anticipate the total figure to be higher than £4.6bn. This contribution includes reported data from our divisions up to the end of 2024, excluding Infrastructure. As measured by the Social Value Portal, the majority of our social value contribution is derived from local and SME spend (with validated totals of £1.3bn and £1.5bn respectively), provision of local employment and community support. Other sources of value include training and educational activities, apprenticeships, work experience and training in employability skills. We will publish the full results from the Social Value Portal once fully validated and we will align our reporting to the Portal with our annual reporting cycle from 2025. We want our projects to leave a positive legacy by creating shared value for the communities where we work and operate. To deliver this, we are working to accurately measure our impacts to better understand how and where we are creating social and economic value. Enhancing communities Creating a lasting impact With over 80 offices and a nationwide supply chain network, our activities have a broad reach across the UK. Furthermore, with hundreds of projects up and down the country, we recognise the opportunity we have to make a lasting impact on the communities where we live and work. We are committed to supporting the government’s goal to build 1.5 million homes and help address the UK’s longstanding housing needs. Additionally, we want to support vital infrastructural growth to ensure that we have the right services in place to keep the country running. Our clients and suppliers are just as passionate as we are about leaving a legacy – one that prioritises wellbeing, community and growth and is aligned to the principles of delivering a just transition. Our divisions use a broad range of third-party verified tools to understand and quantify the value their projects generate for their clients, suppliers, subcontractors and communities. This approach enables them to determine how and where they are making the biggest difference through their specific activities while providing their clients with the metrics that are most relevant to them. The quick read... Contributed £4.6bn in social value as reported by the Social Value Portal Launched the Built Environment Bank to measure the value we are creating within our supply chain and through projects Helped community members find meaningful employment opportunities through skills development Partnered with clients, local community groups and charities to enhance community health and wellbeing 50 Morgan Sindall Group plc Annual Report 2024 Responsible business strategy and performance continued Enhancing communities Promoting local skills and employment We understand how transformative meaningful employment can be, which is why we work with local partners to inspire people from diverse backgrounds to develop the confidence and skills they need to achieve their ambitions. We take pride in helping residents secure local employment, whether that be with our divisions, in our supply chain or with our partners. In 2024, Property Services helped unemployed residents aged 50–64 get back to work by providing tailored support through a collaboration with JobCentre Plus. Following a successful pilot with Gainsborough JobCentre Plus, educational programmes were run over six regions, with 150 residents supported. Mixed Use Partnerships announced a three-year sponsorship with Pathways to Property to drive youth employment, and Construction offered access to over 750 free online training courses aimed at upskilling for employment. Supporting schools and colleges We are passionate about working with schools and colleges to promote the built environment to students as an area to consider for their future career. Our divisions support schools, colleges and universities by using their skills to host events and workshops that help talented young people thrive. We also build relationships with not-for-profit organisations and other community initiatives to enhance our impact, and to provide careers in construction as an avenue for social mobility. In 2024, BakerHicks attended over 40 events in collaboration with a range of educational institutions across the country to reach more than 5,000 students. Construction engaged in a collaboration with the Careers and Enterprise Company to deliver educational workshops across primary, secondary and SEN education institutions. Fit Out continued to partner with Construction Youth Trust to help disadvantaged students and NEET (not in education, employment or training) youths to gain vital employability skills. Creating healthy and resilient communities By partnering with our clients, local community groups and charities, we seek to enhance physical health and mental wellbeing to create safe and resilient communities. In 2024, Partnership Housing introduced ‘Economy of Hours’ time banks on its joint ventures and major projects to provide a reportable time commitment that is allocated to community projects and volunteering. Meanwhile, Infrastructure’s award-winning ‘Sow and Grow’ initiative saw around 950 students across 15 schools in the Shetland Islands receive hands-on horticultural skills to learn about biodiversity and ways to protect the local environment. To read more about how we are enhancing communities, please visit our divisions’ websites (see page 7 for website addresses). Property Services wins social value award Property Services won the Accountability and Reporting category at the 2024 Social Value Awards. The event, held in Birmingham in October, recognised organisations that made a significant impact on their communities through transparent, accountable and innovative practices. Winning the Accountability and Reporting Award recognises Property Services’ efforts to go a step further in holding itself accountable to its key stakeholders by communicating the social value its projects are having on local communities and society. 51 Strategic report Managing risk We have a clear governance framework in place for managing risk throughout our operations. Our risk governance model, shown below, ensures that our principal risks and robust internal controls are under regular review at all levels. Our operational teams are highly skilled in their fields and valued for their ability to identify and manage the risk embedded in our day-to-day operations. Their mix of knowledge and experience is a valuable resource at all key stages, from project selection, through bidding to project delivery. A detailed system of delegated authorities allows our people the ability to perform while at the same time being responsible and accountable for their actions. Our senior management teams at divisional and Group level, aided by our internal reporting process, maintain oversight to ensure that all decisions and actions remain in line with our expectations and risk appetite. Risk governance Top-down Define risk appetite; identify, assess and mitigate risk at corporate level Bottom-up Identify, monitor, report and mitigate risk at operational level Group forums Cross-divisional groups dedicated to topics such as health and safety, HR, IT security, social value and climate action. Meet regularly to discuss matters arising, taking action where necessary via established authorities and reporting lines. Group Board Responsible for setting the Group’s risk appetite and ongoing risk management, including assessing principal and emerging risks. Audit committee Assists the Board in monitoring risk management and internal controls and by formally reviewing Group and divisional risk registers. Divisional boards Identify risks facing their businesses and take measures to mitigate the impacts. Senior managers take ownership of specific risks and ensure that appetite levels are not exceeded. Risk committee Heads of key Group functions – legal, company secretarial, IT, finance, audit, tax, treasury and commercial – review Group and divisional risk registers before presentation to the Board and audit committee. The committee ensures inherent and emerging risks across the Group are identified and managed appropriately. Divisional reporting Divisional risk registers highlight risks and mitigations embedded in day-to-day operations for which every employee has some responsibility. Significant risks are monitored via rigorous reporting and communicated to the Board and delegated authorities. Delegated authorities Approval of material decisions – such as project selection, tender pricing and capital requirements – is assigned to appropriate levels of management up to and including the Board; for example, the Board must approve undertaking large or complex projects. Strategic planning Objectives and strategies are set to align with the risk appetite defined by the Board. Any changes are reviewed at monthly Group and divisional Board meetings to ensure matters are addressed in an ongoing and timely manner. Detailed risk reviews Conducted twice a year by each division, recording significant matters in their risk registers. Each risk is evaluated, before and after the effect of mitigation, as to likelihood of occurrence and severity of impact on strategy. Internal audit Group head of audit and assurance reviews and collates the divisional risk registers and draws from them when compiling the Group risk register. An annual review across the Group focuses on significant projects, themes, trends and areas of concern. 52 Morgan Sindall Group plc Annual Report 2024 Managing risk continued Principal risks Our principal risks are those we consider the most significant in terms of potential impact to the business and have been extensively reviewed. In its annual review of the Group’s risk appetite, the Board noted that our markets remain structurally secure. Our business model is supported by increased levels of public investment confirmed in the Autumn Budget, particularly in affordable housing, town regeneration, critical infrastructure, schools, health and other construction-related activity. The Board also noted the easing of inflation and a more predictable and manageable trading environment. However, uncertainty remains around interest rates (albeit likely to keep falling), the change in government could impact consumer confidence particularly in the housing market, and supply chain solvency issues continue to elevate certain risks towards the upper end of our appetite. The Group’s current strategy is well suited to deal with these issues but, given their fluidity, the Board will closely monitor the situation during 2025 and take appropriate action should the need arise. The chart below left indicates our risk appetite and risk velocity (the speed at which the risk would impact the Group). This review should be read in conjunction with the viability statement on pages 78 and 79. Risk appetite and velocity Risk severity and resilience D F I K Low risk High risk High resilience Low resilience A G H Increase our quality of earnings Secure long-term workstreams Excel in project delivery for our clients Maintain a strong balance sheet Consistently deliver on our Total Commitments Within three months Within one year Over a year Strategy key Risk velocity Increase Stable Decrease Principal risk Risk appetite Risk velocity Risk category Internal/ external risk Strategic priority A. Economic change and uncertainty Medium Strategic External B. Exposure to the UK residential market Medium Strategic External C. Health and safety incident Low Operational Internal D. Talent attraction and retention Medium People Internal E. Partner insolvency/ adverse change of behaviour Low Financial and operational Internal F. Inadequate funding Low Financial Internal G. Mismanagement of working capital and investments Low Financial Internal H. Poor contract selectivity and/ or bidding Medium Operational Internal I. Poor project delivery Low Operational Internal J. Cyber activity/ failure to invest in IT Low Operational External and internal K. Climate change Low 1 Strategic and operational External 1 Risk velocity impacts are both short/medium term (e.g. severe weather event) and long term (e.g. temperature change). J E C B 53 Strategic report Managing risk continued Principal risks B. Exposure to the UK residential market The government’s additional support for the UK’s housing needs continues to complement our partnerships model and affordable housing offering. Positive trends include the interest rate trajectory, inflation regression, mortgage availability and the government’s commitment to unlocking planning constraints, although this is likely to take some time to resolve. The recovery in the residential market will also be influenced by the cost of living, future changes in interest rates and the pace at which government commitments can be delivered. Risk description Update on risk status Mitigation The UK housing sector is strongly influenced by government stimulus and consumer confidence. Inflationary and interest rate pressures could challenge scheme viability, slowing down decision-making and project commencement. If mortgage availability, affordability or consumer confidence is reduced, this could impact on demand and make existing schemes difficult to sell and future developments unviable, reducing profitability and tying up capital. While uncertainty remains in the market, there has been some progress as described above. In Mixed Use Partnerships, there are short-term viability challenges to navigate due to build cost pressures versus plateaued sales values. Our model allows us to work through this with our partners and, where necessary, seek additional gap funding and sources of finance with better terms. We expect progress in some regeneration projects to slow but not stop. Constrained planning will remain a frustration in the short term despite the government’s intention to address the issue, and it has the potential to delay our schemes. In the longer term, improvements in the system will enable further efficiencies and increase the speed at which we bring developments forward. A rigorous three-stage formal appraisal process is undertaken before committing to development schemes and capital commitments. We work closely with public sector partners and government agencies such as Homes England to secure extra development funding if required. We use less speculative, risk-sharing development models, subject to viability conditions, that lessen negative impacts from market fluctuations. On selected large-scale residential schemes, we seek to forward sell and/or fund sections to targeted institutional investors to reduce risk. Our residential portfolio has a wide geographical spread, protecting against regional market variations, and is geared towards providing an affordable product. Rather than building up a land bank, we target option agreements with landowners that limit and/or defer long-term exposure and boost return on capital employed. We regularly monitor and forecast our pipeline of development opportunities and secured workload, which includes monitoring key UK statistics such as unemployment, lending and affordability. For a large proportion of current schemes, we have the ability to slow (or accelerate) build rates should the need arise. Our partnership model provides resilience by allowing us to flex scheme phasing, timing, tenure mix and funding structures to suit varying market scenarios. The model can be de-risked by increasing the proportion of contracting work in Partnership Housing, forming strategic joint ventures and increasing the proportion of affordable units. Change in risk Responsibility The Board, executive directors and divisional senior management teams Strategic priority Strategic risk A. Economic change and uncertainty Public sector spending commitments, as confirmed in the Autumn Budget, continue to support our business model. Prior headwinds have continued to ease, with inflation stabilising and some positive progress in the trajectory of interest rates, and the economy, households and businesses remaining resilient. We believe the diversity of our operations, quality and volume of our pipeline of opportunities, and secured short- and medium-term workload will provide a level of insulation against any specific adverse market conditions where they occur. Risk description Update on risk status Mitigation There could be fewer or less profitable opportunities in our chosen markets, including a decline in construction activity caused by macroeconomic shifts. Allocating resources and capital to declining markets or less attractive opportunities would reduce our profitability and cash generation. Sustained operational delivery, a high-quality order book and a strong balance sheet underpin our competitive position in our sector and give confidence to our clients, employees and supply chain. In a volatile market, our strong balance sheet allows us to remain agile, continue to take long-term decisions and respond to opportunities. The government is continuing to invest in areas that complement our strategy, including affordable housing, education, health, critical infrastructure and town regeneration. Our business model is designed to provide a mix of earnings across different market cycles. The diversity of our operations protects against fluctuations in individual markets while our decentralised approach enables our divisions to respond quickly to change. The Board regularly reviews the economic environment to assess whether any changes to the outlook justify a reassessment of our risk appetite or business model. We stress-test our business plan against the current economic outlook to ensure our financial position is sufficiently flexible and resilient. We are strategically focused on a high-quality order book underpinned by a strong balance sheet and financial strength. A high proportion of our secured workload is with public sector and regulated entities via long-term arrangements, with a healthy level of demand and typically preferential terms. We continue to be very selective and our procurement routes, margins, contract terms and secured workload remain favourable. We use analytical software to enhance our understanding of our medium-term pipeline quality and risk, enabling us to predict trends more accurately and adjust our strategy in response. Change in risk Responsibility The Board Strategic priority 54 Morgan Sindall Group plc Annual Report 2024 Managing risk continued Principal risks Operational risk C. We cause a major health and safety incident and/or adopt a poor safety culture Our first priority is to protect the health and safety of our key stakeholders and wider public. We have continued to focus on improving our safety performance by increasing health and safety awareness and promoting safe behaviours. Our challenge is to keep refining our approach to drive further improvement and ensure that everyone who comes into contact with our work, on and off site, goes home safe and well. Risk description Update on risk status Mitigation Health and safety will always feature significantly in the risk profile of a construction business. We carry out a significant portion of our work in public areas and complex environments. Accidents could result in legal action, fines, costs and insurance claims as well as project delays and damage to reputation. Poor health and safety performance could also affect our ability to secure future work and achieve targets. Our overall health and safety performance has improved compared to previous years. However, our vigilance remains high and we continually look for ways to drive improvement even further. In 2024, our Group protecting people forum refreshed our health and safety framework to focus on the following three objectives: – to engage early on health and safety during the design and preconstruction stages; – to be a learning organisation, by strengthening our corporate memory; and – to engage with our supply chain to improve health and safety performance. We are continuing to build on our objective to create a forward-thinking and proactive health and safety culture. To support this, the divisions have identified and agreed a set of common ‘leading indicators’. These are positive and proactive actions and activities that the divisions promote in a manner that complements their own sector requirements. We firmly believe that this approach will further support the improvement in our day-to-day safety performance going forward. The Board is responsible for health and safety, which is the first item on the agenda at every Board meeting. In addition, our responsible business committee focuses on our health and safety culture to drive better behaviour and performance. Individuals in each division, and on the Board and Group management team, are given specific responsibility for health and safety matters. Our Group protecting people forum meets regularly, with representatives from all divisions sharing best practice and exchanging information on emerging risks. Safety leaders from across the divisions hold monthly meetings focusing on addressing and learning from issues and opportunities as they arise. We have well-established procedures in place including safety systems, audits, site visits, incident investigation and root-cause analysis, monitoring and reporting, reporting of near-miss incidents and incidents that could potentially have resulted in serious injury, and reporting on the implementation of leading indicators. Our regular health and safety training includes behavioural change, housekeeping on site, and leadership engagement in driving site standards. Each division’s health and safety policy is communicated to all its employees, and senior managers are appointed to ensure the policies are implemented. We have developed major incident management and business continuity plans, which are periodically tested and reviewed. All divisions are accredited to ISO 45001 for occupational health and safety. We continue to offer our colleagues a range of benefits that promote physical and mental wellbeing (see page 41). Change in risk Responsibility The Board, Group management team, divisional senior management teams, protecting people forum Strategic priority 55 Strategic report Managing risk continued Principal risks People risk D. We fail to attract and retain the talent we need to maintain and grow the business Our current success is helping us attract and retain people, and in the short to medium term we are focusing on increasing the Group’s diversity. Where staff retention is challenged, this tends to be influenced by both social and business-related issues, for example lifestyle changes, poaching and an ageing workforce. Risk description Update on risk status Mitigation Skills shortages in the construction industry will remain an issue for the foreseeable future. If we fail to attract and retain the talent required to excel in project delivery and meet our clients’ and other stakeholders’ expectations, this could damage our reputation and our ability to secure future work and meet our targets. Improvements continue to be made to the working environment and investment made in technology and leadership training. Our voluntary staff turnover rate was 11% in 2024, compared to 12% in 2023. We are responding to the challenge of an ageing employee population and undertaking work to improve our diversity and inclusion (see page 43). We are considered a leader in the sector in addressing climate emissions, which should help attract new recruits. We also offer an increasing digital emphasis and improved working environments, practices and employment packages. However, it is recognised that the sector has work to do in terms of being attractive and the first choice for young people. We empower our people and give them responsibility together with clear leadership and support. We offer them a strong Group culture and attractive benefits, working environments, technology tools and wellbeing initiatives to help improve their working lives. We conduct employee engagement surveys and monitor joiner and retention metrics including voluntary staff turnover. We carry out annual appraisals that provide two-way feedback on performance, and conduct exit interviews when people leave. Our succession planning includes identifying and developing future skills. We provide training and development to build skills and experience, such as our leadership development and graduate, trainee and apprenticeship programmes. Change in risk Responsibility The Board, Group management team, divisional senior management teams Strategic priority See pages 42 and 43 for more information about our commitment to developing people 56 Morgan Sindall Group plc Annual Report 2024 Managing risk continued Principal risks Financial and operational risk E. Partner insolvency and/or adverse behavioural change Some partners may have been trading with stretched finances following the pandemic, the unwind of government measures introduced to support business recovery, and the reverse-charge VAT initiative. More recent mainstream contractor failure and inflation and interest rate increases continue to put further pressure on their balance sheets, leading to a greater likelihood of failure. Risk description Update on risk status Mitigation An insolvency of a key client, subcontractor, joint venture partner or supplier could disrupt project works, cause delay and incur the costs of finding a replacement, resulting in significant financial loss. Supply chain insolvency risk has increased following some well-publicised failures in the mainstream contractor market. Where supply chain failures have occurred, they have been disruptive but manageable, with costs being absorbed at project level by utilising contingency and/or, in a small number of instances, a reduction in margin which has not been material to the Group. We have nurtured close relationships with our supply chain as part of a long-term strategy, sharing our values and desired behaviours, so that we can provide an offering our clients can rely on. We use supply chain credit checks but the information is somewhat historical. Our relationships with our suppliers mean we can monitor the situation in real time, by gaining transparency and understanding their levels of exposure, and our operational teams are highly alert to early signs of stress. This gives us a better chance of stepping in if needed. The strength of our balance sheet gives us the option of helping our supply chain partners manage short-term issues, such as cash flow, if and as deemed appropriate. Our strategy has been to reduce payment days and our supply chain partners regard us as dependable and responsible. In addition, we do not hold any cash in the form of retention from our preferred supply chain partners, which helps reduce their cash flow pressures and the likelihood of failure. Our business model and order book are predominantly focused on public sector and regulated industries and commercial customers in sound market sectors, reducing the likelihood of a material customer failure. We carry out rigorous due diligence preconstruction, particularly on commercial clients and key supply chain partners, including a focus on payment behaviours, cash terms and profiling, and likely liquidity outcomes. Mitigation could include obtaining, where necessary, relevant securities in the form of guarantees, bonds, escrows and/or more favourable payment terms, or, in some cases, declining a project. Formal due diligence is carried out when selecting joint venture partners, including seeking protection in the event of default by one of the partners. Joint ventures require executive director approval. We work with preferred or approved suppliers where possible, which aids visibility of both financial and workload commitments. Our business model reduces the concentration of supply chain risk as our divisions operate in different markets and geographical regions, using local supply chains. This helps ensure we do not overstress suppliers’ finances or operational resources. Our predominant negotiated and two-stage procurement routes 1 allow us to select supply chain partners with optimal credentials tailored to each project, including qualitative, behavioural, resourcing and financial. This enables predictable outcomes for the Group, our clients and our supply chain. We rigorously monitor work in progress, debts and retentions. Change in risk Responsibility The Board, Group management team, divisional senior management teams Strategic priority 1 Negotiated and two-stage procurement routes allow us early engagement in the project and greater visibility, influence and certainty over pricing and programming. 57 Strategic report Managing risk continued Principal risks Financial risk F. Inadequate funding We have committed loan facilities of £180m which, together with our strong cash position, provide the Group with significant headroom. Risk description Update on risk status Mitigation A lack of liquidity could impact our ability to continue to trade, or restrict our ability to achieve market growth or invest in partnership schemes. Our loan facilities of £180m were extended by one year, £165m to October 2027 (with a provision to extend to 2028) and £15m to June 2027. During the reporting period and for the foreseeable future, our average net daily cash continues to be healthy and indicates the cash-backed nature of the business. Our balance sheet continues to provide assurance for our stakeholders and allows us to continue investing in partnership schemes while remaining selective in construction. We have a Group-led disciplined capital allocation process for significant project-related capital, which takes into consideration future requirements and return on investment. We monitor our cash levels daily and conduct regular forecasting of future cash balances and facility headroom. Our long-term cash forecasts are regularly stress-tested. Change in risk Responsibility Executive directors, Group tax and treasury director, divisional senior management teams Strategic priority G. Mismanagement of working capital and investments Our strong balance sheet and cash position continue to support investment in long-term partnership schemes and protect against economic downturn, allowing us to make the right long-term decisions. Risk description Update on risk status Mitigation Poor management of working capital and investments leads to insufficient liquidity and funding problems. Our ongoing focus on working capital management has enabled us to maintain levels similar to prior years while continuing to maintain payment practices that are favourable to our supply chain and investment in partnerships. Our cash position is not supported by any form of supply chain debtor finance and gives a clear indication of our financial health. We continue to maintain a positive momentum in cash management in construction due to a combination of improved returns, cash optimisation and cash conversion. Our average net daily cash for the period demonstrates our disciplined working capital management. Our delegated authorities require that capital and investment commitments are notified and signed off at key stages with senior-level approval. We reinforce a culture within our bidding and project teams of focusing on cash returns to ensure they meet expectations. We monitor and manage our working capital with an acute focus on any overdue work in progress, debtors or retentions. We monitor cash levels daily and produce regular cash forecasts. We manage our capital on partnership schemes efficiently, for example through phased delivery, institutional and government funding solutions, and forward funding where possible. Change in risk Responsibility Executive directors, Group tax and treasury director, divisional senior management teams Strategic priority 58 Morgan Sindall Group plc Annual Report 2024 Managing risk continued Principal risks Operational risk H. Poor contract selectivity and/or bidding The quality of our long-term secured workload in our predominantly public and regulated industry sectors should safeguard our future performance, allowing us to continue selecting the right projects. Client budgets, while more aligned to inflation, remain stretched, which results in preconstruction periods taking longer. We continue to maintain sensible contingency levels, and some contracts contain mechanisms for passing through inflationary costs, particularly on the essential and critical infrastructure work we carry out. Risk description Update on risk status Mitigation In a volatile market where competition is high, a division might accept a contract outside its core competencies or for which it has insufficient resources. If a contract is incorrectly bid, this could lead to contract losses and an overall reduction in gross margin. It might also damage our relationship with the client and supply chain, leading to a reduction in work volumes. Our order book consists of a high proportion of public sector, regulated industry and framework clients with typically healthier risk profiles and is secured in limited competition. We have not changed the sectors or markets we operate in and are therefore unlikely to engage in a project outside of our capability. In construction, the majority of our work has been secured via negotiated and two-stage procurement routes. Input cost pressures have eased with newer projects benefiting from more realistic client budgets and greater pricing stability in the supply chain. It is part of our strategy and culture to be selective in our work by targeting optimal markets, sectors, clients and projects. We limit our participation in open market bids, conducting a large proportion of our projects via framework or joint venture arrangements with repeat clients who share our values. This provides a high probability of predictable and successful outcomes. When bidding, we aim for negotiated and two-stage procurement routes that allow us early engagement and collaboration, including the early identification of the most appropriate supply chain delivery partners. Our divisions select projects according to pre-agreed types of work, project size, contract terms and risk profile. A multi-stage process of bid review and approval includes tender review boards, risk profiling and a system of delegated authorities to ensure approval at appropriate levels of management. We profile the skills and capabilities required for the project to ensure that we allocate the right people. Our divisions have processes in place to select supply chain partners who match our expectations in terms of quality, sustainability and availability. We conduct a robust review of our pipeline and bids at key stages, including rigorous due diligence and risk assessment, and obtain senior-level approval. Change in risk Responsibility Executive directors, divisional senior management teams Strategic priority 59 Strategic report Managing risk continued Principal risks Operational risk I. Poor project delivery (including changes to contracts and contract disputes) Our focus on project selectivity, the quality of our order book and our close engagement with our supply chain partners helps reduce the probability of poor performance. Inflationary pressures have eased, although stretched client budgets, supply chain finances and any related change in behaviours could increase the risk of disputes and/or failures. However, our longstanding relationships and focus on customer experience help us navigate significant issues when they arise. Risk description Update on risk status Mitigation Changes to the scope of works and contract disputes could lead to costs being incurred that are not recovered, loss of profitability and delayed receipt of cash. Failure to meet client expectations could incur costs that erode profit margins, lead to the withholding of cash payments and impact working capital. It may also result in reduction of repeat business and client referrals. Not understanding the project risks may lead to poor delivery and could result in reputational damage and loss of opportunities. Ultimately, we may need to resort to legal action to resolve disputes, which can prove costly with uncertain outcomes as well as damaging relationships. Inflationary pressures have eased and newer projects are benefiting from client budgets more aligned with the impacts of inflation; however, in some instances it can take time to remodel a scheme to ensure it is viable and this can lengthen the preconstruction period. There is a recognised shortfall in the construction labour market, exacerbated by impacts from Covid and Brexit. However, in the short term, while we have seen issues, we, together with our supply chain, are managing the situation. We have responded to the Building Safety Act, which primarily deals with building regulations and fire safety, with Construction, Partnership Housing and Mixed Use Partnerships having updated their methodology to ensure that project specifications remain compliant. This includes a complete refresh of design management and procedures, increased on-site scrutiny and records, and engagement of independent fire consultants on more complex schemes. In terms of the Building Safety Act, we continue to actively engage with the Ministry of Housing, Communities and Local Government and have committed to rectifying issues with appropriate remedial activity which is being undertaken and expenditure provided for, with cash anticipated to be expended over the next one to two years. Some of this may be recoverable, but will take time to resolve. We have well-established systems of measuring and reporting project progress and estimated outturns that take into account contract variations and their impact on programme, cost and quality. The strength of our supply chain relationships and preference to work with selected partners reduces the probability of project failure and helps to ensure we deliver predictable outcomes. Where legal action is necessary, we notify the Board, take appropriate advice and make suitable provision for costs. Formal internal peer risk reviews highlight areas of improvement and share best practice and lessons learned. Various Perfect Delivery 1 initiatives focus on improvements in product quality and predictability and client experience. Regular formal and informal stakeholder feedback allows us to intervene when required and refine our offering to provide exceptional outcomes. We continue to use and enhance our digital project management tools and commercial metrics that highlight areas for focus and provide early warnings, enabling early intervention in the construction cycle. Our divisions have worked closely with our supply chain for many years, providing predictable workloads and prompt payment. Maintaining good supply chain relationships has helped us navigate labour and/or materials availability issues. Change in risk Responsibility Executive directors, divisional senior management teams Strategic priority 1 Perfect Delivery status is granted to Fit Out, Construction and Infrastructure projects that meet all four client service criteria specified by the division. 60 Morgan Sindall Group plc Annual Report 2024 Managing risk continued Principal risks Operational risk J. Cyber activity and failure to invest in IT To protect against increasing cyber attacks, we invest in security controls and partners, including liaising with government security advisers. Risk description Update on risk status Mitigation Investment in IT is necessary to meet the future needs of the business in terms of mobility, growth, security and innovation. It is also essential to avoid a cyber incident that could cause reputational and operational impacts and/or a loss of data or intellectual property that could result in significant fines and/ or prosecution. Criminal activity continues to increase, and, while we are confident in our security strategy, it is continually checked and challenged. During the year, we re-certified to ISO 27001 and the government’s Cyber Essentials Plus Scheme. We have continued to enhance our visibility of security events and ‘indicators of compromise’ (signs of a data breach) using the latest technologies. In 2024, we implemented additional controls to ensure we continue to innovate and respond to emerging threats. The Board has agreed a rolling security strategy, supported by continuous improvement and review. This ensures we remain aware of emerging risks and changes to the threats we face. Our IT security steering group is provided with additional funding as needed. As part of our digital resilience programme, we have continued to run workshops hosted by industry experts to educate key stakeholders around incident response best practices, focusing on business, technical and legal impacts of a major incident. We have also taken a significant step forward with our investment in new backup and disaster recovery capability, providing immutability of our data and fast recovery times. Data/business intelligence, digital construction and AI are at the forefront of our technology investment. To support the seamless delivery of these new technologies, we have also delivered our next-generation, modern data network. This both improves the security of our network and enhances access to cloud services. We have continued to invest in cloud platforms to expand functional capabilities and resilience and have prepared for the expected acceleration to cloud-hosting away from data centres on the premises. We have a dedicated Group team focused on providing a stable and resilient IT environment with continued investment in core infrastructure, security and applications. Our divisional IT teams focus on business-specific digital transformation. Our Group head of information security and compliance presents an update to the Board on a biannual basis to ensure oversight and challenge. We adopt best practices to secure our people and data. We certify to the ISO 27001 Standard and align ourselves with other appropriate frameworks. We commission an external industry expert to conduct regular cyber risk analysis on every device used in our network. The data collected is independent of our other security systems and acts as an audit of our security controls and their effectiveness. We engage with industry-leading partners to adopt appropriate technologies to protect the Group. Our IT security steering group provides governance and oversight of the Group’s cyber strategy and strength, resources and funding. We run regular audits using different parties (both technical and non-technical) to confirm that our controls remain effective. Audit reports are shared with the IT security steering group. We train all our employees in data protection and information security including awareness and responsibilities. We follow the National Cyber Security Centre’s guidance on third-party risk management and perform ongoing risk assessments of our digital supply chain partners. Our investment in IT enables all our people to work remotely and securely with minimal inconvenience. Change in risk Responsibility The Board, Group management team, IT security steering group (reporting to the chief financial officer) Strategic priority Strategic and operational risk K. Climate change We have been recognised as leaders in our sector for our work in reducing carbon emissions (see page 38). However, there is still much to do as we progress towards our 2045 goal of net zero. For detailed information on our climate change risks, mitigations and opportunities, see pages 67 to 70 of our Task Force on Climate-related Financial Disclosures. Page 65 sets out our climate governance, indicating Board oversight and management’s responsibilities. Change in risk Strategic priority 61 Strategic report Managing risk continued Emerging risks While our principal risks address shorter-term issues, our strategic planning includes identifying emerging risks that may affect our ability to deliver our objectives over the medium to longer term. We review any matters likely to impact strategy as part of our twice-yearly review of our internal risk management process and our monthly Board reporting. The following emerging risks are currently being tracked and monitored by the Board. The Board is satisfied with progress being made in these areas, although it will continue to revisit them as matters develop. Long-term scarcity of skilled labour in the industry Issue/risk Update Comment/outlook This is a UK-wide issue which, while the sector works to broaden its appeal as a career option, will require considerable government and sector collaboration to resolve. This could impact our ability to deliver long-term growth and/or disrupt project delivery. It could lead to the ultimate resizing of the industry and the Group. We continue to manage some short-term issues, largely mitigated by our predominant two-stage procurement approach, which helps with longer-term labour resourcing and planning. Off-site, modular and new methods of construction help reduce on-site resource needs. Technology plays its part in reducing the need for site-based resource and attracting people into the industry but will require some upskilling to be undertaken. We engage with schools and local communities to encourage people to join the industry, and provide training and work opportunities. Our diversity and inclusion initiatives help make the industry more attractive and increase the talent pool. Our divisions’ relationships with their supply chains help mitigate the effects of labour availability issues by sharing pipeline information and allowing long-term resource planning. Technology’s advancing pace Issue/risk Update Comment/outlook We do not adapt to (or adopt) new ways of working, invest in technology or develop skills and/or supply chain relationships that allow us to compete in the future marketplace. We fail to embrace innovative technologies to increase efficiency for the Group and our clients, resulting in a loss of competitive advantage and a reduced ability to secure repeat business. We continue to develop and manage new technological tools and ideas that allow us to remain competitive in our markets, including evolving the use of data analytics, business intelligence tools, and operational, procurement, commercial and financial systems. Microsoft collaboration tools provide seamless working, giving employees easy access to systems at home, on site or on the move, and strengthening our cyber security. Artificial intelligence, machine learning, IoT (Internet of Things), augmented reality, robotics, exoskeletons, 3D printing and virtual reality are evolving within the sector but are currently considered immature. We have taken some initial steps into these areas and are keeping a close eye on developments as they are set to provide greater efficiencies and safer working environments as they become more established. People’s changing working patterns Issue/risk Update Comment/outlook Working patterns are continuing to change due to trends such as the rise of AI and its workplace impact, young people seeking meaningful work with more flexibility, and technology that facilitates remote and collaborative working. Changing working patterns may impact our customers’ requirements for office space. Our ethos is to provide a working environment that is stimulating, collaborative, productive, respectful, flexible and safe. We provide tools and technology at least comparable to those of our competitors and are constantly adopting and adapting to meet new demands. Our current workload and pipeline in relation to the office fit out market are significant and reflect that the return to the office and the requirement for more flexible office space remain strong. For the Group to prosper and grow, we need to understand the priorities and values of our employees and consider new models of working that work better for them and the business. We have an opportunity to change the way we work to attract the best talent, improve operational capability and increase efficiency. In the medium term, we expect the fit out market to remain favourable, while over the longer term we will review and adjust our strategy should any significant shifts occur. 62 Morgan Sindall Group plc Annual Report 2024 Climate reporting Task Force on Climate-related Financial Disclosures (TCFD) We remain committed to producing robust and value-added climate-related disclosures that are relevant to our business and our key stakeholders. Our climate strategy focuses on reducing carbon emissions and supporting a just transition for our clients, supply chain, and the communities we serve by contributing to a more sustainable built environment. As a Group, we are committed to supporting the critical priorities of the Paris Agreement to limit global warming to 1.5°C above pre-industrial levels and achieving net zero by 2045 (see page 44). Our TCFD disclosure is aligned with the requirements of UK Listing Rule 6.6.6(8) by including climate-related financial disclosures consistent with the 11 TCFD recommendations. Our Group-level disclosures also represent the reporting requirements of our subsidiaries, including Morgan Sindall Construction & Infrastructure Ltd and Overbury plc. In addition, we comply with the Companies (Strategic Report) (Climate-related Financial Disclosure) Regulations 2022 and Limited Liability Partnerships (Climate-related Financial Disclosure) Regulations 2022 (referred to as ‘UK CFD’). Where possible, we have continued to utilise the TCFD guidance material, including the TCFD technical supplement and the ‘Guidance for All Sectors’ as per section C of the TCFD annex. Finally, we have commenced alignment to the International Sustainability Standards Board’s (ISSB) IFRS S2 Climate-related Disclosures, with preliminary disclosures made throughout this section. We will continue to draw on these resources to further strengthen our sustainability disclosures into the future while enhancing transparency and comparability through alignment to key frameworks and standards. TCFD recommendation UK CFD alignment 2024 highlights and reference Governance (A) Describe the Board’s oversight of climate-related risks and opportunities. Description of the governance arrangements of the company or LLP in relation to assessing and managing climate-related risks and opportunities. See TCFD governance on page 65. Responsible business committee continued to monitor progress (page 109). Audit committee reviewed internal climate audit findings (pages 102 and 105). Board approved an increase of our internal carbon charge from £70 to £90 per tonne CO 2 e to drive climate initiatives (pages 45 and 66). (B) Describe management’s role in assessing and managing climate-related risks and opportunities. Strategy (A) Describe the climate-related risks and opportunities the organisation has identified over the short, medium and long term. Description of (i) the principal climate- related risks and opportunities arising in connection with the operations of the company or LLP, and (ii) the time periods by reference to which those risks and opportunities are assessed. See TCFD strategy on page 66. Published the Group’s first Transition Plan on our website. Continued to progress our Total Commitments, including ‘Improving the environment’ (page 44). Conducted a physical climate change risk assessment on a sample of Group sites (pages 66 and 70). Conducted internal decarbonisation site audits across all our divisions in 2024 (page 45). Continued to progress high-quality nature conservation projects (page 47). (B) Describe the impact of climate- related risks and opportunities on the organisation’s business, strategy and financial planning. Description of the actual and potential impacts of the principal climate-related risks and opportunities on the business model and strategy of the company or LLP. (C) Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2 o C or lower scenario. Analysis of the resilience of the business model and strategy of the company or LLP, taking into consideration different climate-related scenarios. 63 Strategic report Climate reporting continued TCFD TCFD recommendation UK CFD alignment 2024 highlights and reference Risk management (A) Describe the organisation’s process for identifying and assessing climate-related risks. Description of how the company or LLP identifies, assesses and manages climate-related risks and opportunities. See TCFD risk management on page 71. See our audit committee report on page 104 for how we manage all risks across our divisions. Completed our annual update of the Group’s climate-related risk and opportunities assessment (page 66), including streamlining the wording of our climate-related risks and opportunities to reflect evolved thinking. Continued to proactively manage climate-related risks and capitalise on opportunities (pages 67 to 70). Conducted internal decarbonisation audits for each division, which included risk assessments (page 45). (B) Describe the organisation’s processes for managing climate-related risks. (C) Describe how processes for identifying, assessing and managing climate-related risks are integrated into the organisation’s overall risk management. Description of how processes for identifying, assessing and managing climate-related risks are integrated into the overall risk management process in the company or LLP. Metrics and targets (A) Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk management process. KPIs used to assess progress against targets used to manage climate-related risks and realise climate-related opportunities and a description of the calculations on which those KPIs are based. See TCFD metrics and targets on page 72. See the Group’s non-financial KPIs on page 15. Continued to drive progress against our science-based targets covering our Scope 1, 2 and 3 emissions (pages 44 to 47). Refreshed Scope 3 emissions data for the Group, spanning all 15 categories, and reported all of these emissions for the first time (see our SECR report on page 74). Continued to improve alignment of our climate-related metrics to the management of climate-related risks and opportunities and will continue to evaluate the most effective metrics for the future with consideration to the cross-industry categories. Reviewed and updated the KPIs and metrics which we use to monitor and manage our risks and opportunities in our responsible business data sheet on our website. (B) Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks. N/A (C) Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets. Description of the targets used by the company or LLPs to manage climate-related risks and to realise climate-related opportunities and of performance against those targets. 64 Morgan Sindall Group plc Annual Report 2024 Climate reporting continued TCFD Governance Our climate governance is fully integrated into our wider corporate governance structure. The chart below summarises our responsible business governance framework and our approach to managing our climate-related risks and opportunities across the Group. Top- down Bottom- up Group management team Our cross-functional Group management team is responsible for agreeing our operational and strategic approach to managing climate change across our divisions. Led by our chief financial officer, the team sets climate-related targets and objectives, as well as investment requirements; it also holds strategic oversight for our divisions. It is supported by divisional managers who manage climate-related risks and opportunities on a day-to-day basis. Group Board Has oversight of Group climate-related matters, including approval of the net zero strategy and Transition Plan. Ultimate responsibility for climate-related matters sits with the chief executive. Our chief financial officer presents the Group’s climate plans and performance to investors. Considers climate-related risks and opportunities at least once a year as part of its annual risk and strategic review, while also monitoring performance against climate objectives. Continues to evaluate the inclusion of ESG factors, including climate change, in remuneration. Responsible business committee Assists the Board in managing climate-related risks and opportunities to meet net zero targets and execute our Transition Plan. Our chief financial officer attends all meetings during the year. See the committee’s report from page 108. Audit committee Reviews and approves TCFD statement on behalf of the Board and considers climate-related risks and opportunities twice annually through the Group’s risk register review. See page 101 in the committee's report. Project teams Responsible for identifying climate-related risks and opportunities on projects and implementing appropriate actions to mitigate risks and capitalise on opportunities. Supports net zero strategy by collaborating on projects to reduce emissions and engage with clients on how to reduce climate-related risks and opportunities. Expertise, competencies and skills required to respond to climate-related risks and opportunities are managed by divisional HR leads, who also coordinate investments in management training and upskilling, and the use of third-party expertise where required. Climate action group Cross-divisional group responsible for sharing information and advising on actions divisions can take to mitigate climate-related risks and deliver the Group’s net zero strategy. Meets at least four times a year to report on progress, share best practice and identify opportunities. Group director of procurement and sustainability Holds responsibility for delivering climate strategy and communicating with divisions and Group management team to embed actions in line with Group strategy. Divisional boards Responsible for implementing net zero carbon strategy, managing climate-related risks and opportunities identified at a divisional level and delivering climate-related initiatives. Responsibilities for climate-related risks and opportunities are reflected in our terms of references, mandates and other related policies. See the Investors/ Governance section of our website. 65 Strategic report Climate reporting continued TCFD Alignment of climate-related risk timeframes with our business strategy and financial planning Strategy Scenario analysis We continued to evaluate and monitor the climate-related risks and opportunities originally identified in 2021 that were deemed to have the highest likelihood of occurrence (i.e. those that have a 30% or greater likelihood of materialising over the short, medium or long term for the categories identified by TCFD). Our scenario analysis considered two scenarios: the first aligning with the Paris Agreement (RCP2.6) and the second an unmitigated ‘business-as-usual’ response (RCP8.5). These two scenarios enable us to consider changes in demand, design, material options and construction in our decision-making. In 2023, we undertook a preliminary quantitative analysis using a net zero scenario to produce a set of financial ranges for risks previously categorised as ‘high’ through our qualitative assessment. See our 2023 annual report for this quantification. To establish the materiality of these risks we adopted the Group’s financial reporting materiality threshold of £8.5m. Our assessment indicates that our climate-related risks are immaterial and not expected to translate into a financially material impact on the business in the short to medium term. Climate-related opportunities rank higher than risks due to the service-based nature of our business. We do not own any long-term assets and we secure terms and conditions of projects prior to investment. However, due to the evolving governmental and societal response to climate change, the Group is currently unable to determine the full future economic impact of climate-related risks and opportunities on our business model or fully incorporate these into our financial statements (see page 152). We have therefore continued to rank our risks and opportunities using our original qualitative analysis as shown on pages 67 to 70. In 2024, we consolidated our climate-related risks and opportunities and updated how we articulate these to ensure they evolve with new thinking and continue to add value for the business. We also worked with a third party to undertake a physical risk analysis on a sample of active projects to assess a range of physical risks including wildfire, flood, cyclone, heatwave, sea level rises and water stress on our projects and their potential financial impact (see page 70). The table starting on page 67 details our qualitative analysis on all potential climate-related risk and opportunities. A full overview of the approach, assumptions and quantitative findings used for ‘high’ risk categories remains unchanged and is detailed in our 2023 annual report. Decarbonisation and resilience We have a resilient business strategy that is poised to respond well to changing market conditions. Our qualitative and quantitative scenario analysis, along with our annual climate-related assessment, highlights the resilience of our approach to climate-related risks and how we have already positioned ourselves to take advantage of the transition to a low-carbon economy. We also ensure that climate-related opportunities are identified and assessed as part of our operational processes and project due diligence. Our divisions have been contributing to an internal carbon charge since 2021 and in 2024 we increased it to £90 per tonne of CO 2 e (2023: £70). This charge enables us to continue to invest in sustainable projects. Even if a high external carbon tax were imposed, aligned to a net zero trajectory, our quantification work described in our 2023 annual report showed that this would not be a material tax burden (>£3m per year) for the Group. In 2024, we also published our Transition Plan, which details the key actions we are taking to meet our validated science-based targets while also mitigating risks and maximising climate opportunities. The Plan is structured around the five disclosure elements of the government’s Transition Plan Taskforce and can be found on our website. Short term 0–1 year Medium term 1–3 years Long term 3+ years Each division carries out a detailed risk review twice annually and records significant matters in its risk register. This time horizon aligns with our ongoing projects, operational expectations and bidding timelines for upcoming projects. We monitor and report our Total Commitment performance and KPIs annually. To ensure we have adequate resources for our continued operation, we undertake an annual viability statement covering a three-year period. This time horizon is in line with the Group’s budgeting. Most of our projects are short to medium term and therefore captured in project risk reviews. Long-term climate-related risk and responsibilities are assessed in line with strategic planning, which considers shifting trends, behaviours, technologies and legal, regulatory and political changes beyond three years. While our projects are generally completed over a short to medium time horizon, their lifespan extends well beyond this. 66 Morgan Sindall Group plc Annual Report 2024 Climate reporting continued TCFD Identified climate-related risks and opportunities Transition 1. Legal Timing of risk: Long term Movement of risk: Status of risk: High Description and impacts 2024 initiatives and progress Metrics monitored Increasing legislation aimed at mitigating climate change in the form of carbon taxes could result in new operational costs for the Group. Continued to steadily increase internal carbon charge to foster low-carbon decision-making. Continued to purchase a high percentage of low-carbon materials and renewable energy. Continued participation in trade associations and periodic assessments of emerging regulations. Scope 1, Scope 2 and Scope 3 emissions (tonnes CO 2 e). Internal carbon charge (£/tonne CO 2 e). % of electricity purchased from renewable sources. Regulatory requirement to report Scope 3 emissions based on direct data from suppliers in place of revenue- based estimation could lead to enhanced costs of calculation. Strengthened our Scope 3 inventory across 15 categories. Continued implementation of our intelligent carbon-reduction tool, CarboniCa, across projects. Developed employee and leadership climate knowledge and skillsets (e.g. employees carry out carbon assessments and design new low-carbon designs). Continued to engage with suppliers through our Supply Chain Sustainability School (SCSS). Scope 3 carbon emissions (tonnes CO 2 e). % of verified Scope 3 emissions. Subcontractors (by spend) providing their own carbon data. Number of projects using CarboniCa. Adopting immature products or services that may result in legal proceedings against the Group. Design teams continued to take a precautionary approach to adopting new technologies. Engaged with insurance providers, legal firms and suppliers to prevent legacy defects and reduce risk. Adopted experimental technologies on a material scale (e.g. Tomorrow Home). Number of projects using CarboniCa. Number of projects achieving sustainability accreditation (including BREEAM, LEED or SKA). % of timber sourced using sustainable sourcing certification standards such as FSC and PEFC. Increased focus on carbon, particularly operational carbon, may lead to litigation if space does not perform as designed. Continued implementation of CarboniCa across projects. Post-occupancy evaluations. Scope 1 and 2 carbon emissions (tonnes CO 2 e). Number of projects using CarboniCa. Number of projects achieving sustainability accreditation (including BREEAM, LEED or SKA). Increase Stable Decrease 67 Strategic report Climate reporting continued TCFD Transition 2. Regulatory Timing of risk: Medium term Movement of risk: Status of risk: High Description and impacts 2024 initiatives and progress Metrics monitored Changes to regulation to address new efficiency standards, climate adaptation or the ban of certain sites or materials could increase operational costs and lengthen project timelines or increase delays. Continued to monitor and review regulatory updates. Continued to collaborate at the forefront of new building standards, developing expertise in net zero standards and innovative processes to reduce emissions at all stages of construction. Continued to prioritise sustainable procurement practices. Implemented improved decommissioning and recycling practices. Number of projects achieving sustainability accreditation (including BREEAM, LEED or SKA). % of hybrid or electric vehicles in fleet. % of construction waste diverted from landfill. % of electricity purchased from renewable sources. Internal carbon charge (£/tonne CO 2 e). New sector-wide standards to be met for construction projects may result in losing members of the supply chain who are not quick enough to adapt. Implemented technologies focused on energy efficiency (i.e. Passivhaus). Conducted workshops and training for the supply chain on low-carbon design and materials. Preserved our supply chain management practices to gain favourable terms and agile procurement streams. Scope 3 carbon emissions (tonnes CO 2 e). Number of suppliers registered with the SCSS and the number attending dedicated training and workshops. Subcontractors (by spend) providing their own carbon data. Timing of opportunity: Short to medium term Movement of opportunity: Status of opportunity: High Supportive government incentives to develop low- carbon solutions to meet net zero targets are implemented leading to tax incentives and competitive advantage. Property Services continued to work under the Department for Energy Security and Net Zero’s Social Housing Fund. At the end of 2024, 451 homes were retrofitted with energy-efficient features under the scheme. Stricter Energy Performance Certificate requirements. Number of projects achieving sustainability accreditation (including BREEAM, LEED or SKA). % of revenue from sustainable projects. 3. Reputational Timing of risk: Long term Movement of risk: Status of risk: Low Description and impacts 2024 initiatives and progress Metrics monitored Risk of losing our unique selling position on climate, which leads to failure to win contracts, secure lending or attract investors. Published our Transition Plan and improved the transparency of our reporting against our ambitious net zero targets. Executed responsible business strategy and continued to pursue carbon reductions and innovative climate initiatives. Maintained strong scores among ESG rating agencies. Continued implementation of CarboniCa across projects. % reduction of Scope 1 and 2 emissions since 2019 baseline. % reduction in Scope 3 emissions since 2020 baseline. Number of projects achieving sustainability accreditation (including BREEAM, CEEQUAL, LEED or SKA). Number of projects using CarboniCa. MSCI and CDP scores. Award wins. 68 Morgan Sindall Group plc Annual Report 2024 Climate reporting continued TCFD Transition 4. Technological Timing of risk: Medium term Movement of risk: Status of risk: Low Description and impacts 2024 initiatives and progress Metrics monitored Increased costs or scarcity of latest low-carbon technologies to contribute to our decarbonisation efforts lead to slowdown in decarbonisation progress and increased operational costs. Increased our internal carbon charge from £70 to £90 per tonne CO 2 e to bolster our carbon fund. Significantly increased number of hybrid and electric vehicles in Group fleet. Launched our Transition Plan to better anticipate and prepare for emerging trends and changes. Continued to source a high percentage of renewable energy and transition our vehicle fleet to more sustainable solutions. Internal carbon charge (£/tonne CO 2 e). % of hybrid or electric vehicles in fleet. % of electricity purchased from renewable sources. 5. Market and resource efficiency Timing of risk: Medium term Movement of risk: Status of risk: High Description and impacts 2024 initiatives and progress Metrics monitored Demand for low-carbon materials (e.g. timber, innovative steel, insulation, air source heat pumps) results in supply chain bottlenecks or increased costs. Continued to strengthen relationships with the Morgan Sindall Supply Chain Family to gain favourable terms. Factored delays into the decision- making process. Secured fixed rates and prices for projects. Number of projects achieving sustainable accreditation (including BREEAM, LEED or SKA). % of timber sourced using sustainable sourcing certification standards such as FSC and PEFC. Timing of risk: Long term Movement of risk: Status of risk: Medium Market favouring improving existing structures over new builds. Increased revenue across both Construction and Fit Out in 2024. Continued to work with Construction division to reduce climate impact and provide client solutions. Cultivated fit out, retrofit and regeneration segments of business. Revenue from Fit Out and Construction. Number of projects achieving sustainable accreditation (including BREEAM, LEED or SKA). Number of projects using CarboniCa. Timing of opportunity: Short to medium term Movement of opportunity: Status of opportunity: High Greater demand and requirements for low-carbon builds or requirement that new construction be net zero, including use of recycled materials and retrofit demand to adapt to warmer climate. Property Services continued to work under the Department for Energy Security and Net Zero’s Social Housing Fund. At the end of 2024, 451 homes were retrofitted with energy-efficient features under the scheme. Continued to support our clients to decarbonise and provide solutions. Number of projects achieving sustainability accreditation (including BREEAM, LEED or SKA). Number of homes retrofitted under government-funded environmental or social initiatives. % of revenue from sustainable projects. Demand for climate-adaptable or resilient assets or for building assets to withstand the physical impacts of climate change (e.g. highway improvements, water capacity and rail extensions). Increased revenue and bidding prospects for Infrastructure. Changes to design process to incorporate greenscaping and natural vegetation. Revenue from infrastructure, construction and design, and repair and maintenance services for wastewater. Revenue from engineering and construction services for railway infrastructure. Number of biodiversity net gain projects. Using low-emission energy such as renewable energy or alternative fuels reduces energy costs and improves energy security. Conducted internal decarbonisation site audits in 2024, resulting in the deployment of new energy-monitoring systems, renewable energy tariffs, more efficient machinery and increased use of alternative fuels such as hydrotreated vegetable oil over white diesel. % of hybrid or electric vehicles in fleet. % of electricity purchased from renewable sources. Increase Stable Decrease 69 Strategic report Climate reporting continued TCFD Physical 6. Chronic and acute Timing of risk: Medium to long term Movement of risk: Status of risk: Medium Description and impacts 2024 initiatives and progress Metrics monitored Vulnerabilities due to increasing extreme weather events, specifically heatwaves and prolonged wet seasons leading to project delays, increased risk of re-work, supply chain disruption and increased costs or sales prices. Engaged a third party to conduct a physical risk assessment on a sample of active projects modelled to various scenarios – including an illustrative financial analysis (see below). Negotiated contracts continued to consider extreme weather to protect the Group and assets. Number of projects achieving sustainable accreditation (including BREEAM, LEED or SKA). Number of homes retrofitted under government-funded environmental or social initiatives. Number of biodiversity net gain projects. Increase in unviable land such as green belts and flood plains, reducing availability of building plots, as well as saturated ground causing site run-off and pollution events, limited access to sites, delays or damage to materials. Engaged a third party to conduct a physical risk assessment on a sample of active projects modelled to various scenarios – including an illustrative financial analysis (see below). Continued to conduct due diligence process to evaluate likelihood of risks and implement mitigating actions. Number of projects achieving sustainable accreditation (including BREEAM, LEED or SKA). Number of homes retrofitted under government-funded environmental or social initiatives. Number of biodiversity net gain projects. Physical risk assessment: In 2024, a sample of our project locations were assessed using the Sust Global physical risk platform. The platform considers the long-term (2050) view of future climate risk, looking at the most extreme risks arising from flood, sea level rise, cyclone, heatwave, wildfire and water stress in a range of scenarios (RCP8.5/SSP5; RCP4.5/SSP2; RCP2.6/SSP1). The Sust Global platform uses General Circulation Models from the latest international modelling efforts, the ‘Coupled Model Intercomparison Project 6’ and high-resolution historical observations from satellites and sensors to provide detailed physical risk information. The findings from this assessment indicated that the Group assets sampled are at low risk of significant climate stress to 2050, other than heatwave, which is a medium risk across the asset sample. Initial financial implications for the Group were also considered, including the ‘value of risk’ arising through high-impact climate events. The outputs of this process were not considered to be material for our business; however, we will continue to monitor our physical asset risks over time as climate data and modelling improve. 70 Morgan Sindall Group plc Annual Report 2024 Climate reporting continued TCFD Risk management Climate change risk is managed through our wider risk management process and integrated into our Group risk management framework, as detailed on pages 52 to 62 and shown in the below diagram. Following a top-down, bottom-up approach, the risks and responsibilities for climate change are identified and assessed at Group and divisional levels, across all activities, geographical regions and business areas. Our identification and assessment process continues to evolve through internal workshops, engagement with stakeholders and our climate governance approach (see pages 44 and 46). As with our wider risk management approach, climate-related risks and responsibilities are determined by likelihood and severity at a divisional level. Emerging risks are reviewed regularly alongside horizon scanning to consider changes in regulation, legislation and policy. Climate risk assessments are reviewed and approved via our schedule of delegated authorities, which assigns approval of material decisions to appropriate levels of seniority. Integration of climate risk within our wider risk management framework Group risk The Board determines the Group’s risk appetite, including climate risk, and ensures that the risk is managed appropriately via our risk management framework. The Group risk committee meets twice annually to review risks, including climate risks. The Group head of audit and assurance retains responsibility for the risk management system. Divisional risk Each division is certified to the ISO 14001 Environmental Management System. Climate-related risk and opportunity identification takes place twice annually through risk register updates. Divisions conduct site- and asset-level risk assessments and reviews throughout the year, including upstream and downstream reviews. Operational risk Each project includes a risk assessment, which factors in potential climate-related risks and opportunities. Our CarboniCa tool continues to help clients calculate and reduce project emissions. Project costs and budgets are set at the tendering stage including environmental requirements. Climate-related risks and responsibilities relating to projects are identified and assessed as part of our operational process, beginning at the bidding stage when considering viability. Once a project starts, we carry out further due diligence to identify additional ways of reducing carbon. The early stages of a project are critical for making carbon-reduction decisions, which is why our CarboniCa tool is being applied in the design phase of projects to offer lower-carbon alternatives for our teams, clients, designers and supply chain partners (see page 46). 71 Strategic report Climate reporting continued TCFD Metrics and targets In 2023 we resubmitted our carbon targets to the SBTi to align with a more ambitious 1.5ºC scenario. Our newly approved net zero science-based targets commit us to reducing our Scope 1 and 2 emissions by 60% by 2030 and 90% by 2045, in addition to reducing our Scope 3 emissions, which account for c.99% of our carbon footprint, by 42% by 2030 and 90% by 2045. These steep reductions across all our relevant carbon emissions, along with residual offsetting, will enable us to reach a net zero position as defined by the SBTi by 2045. See page 197 for more details. Our metrics and targets help us to manage the climate-related risks and opportunities outlined on pages 67 to 70. The table below includes some of the key metrics that we monitor annually and we are working to ensure we can update our quantified metrics (reported in last year’s annual report) on a regular basis. Our GHG reporting has been independently assured since 2010 and aligns with the GHG Protocol methodology. For more information on this and our GHG reporting, see our SECR section on page 73. We also report a full breakdown of our environmental metrics and associated data in our responsible business data sheet, which we publish each year alongside our annual report on our website. Details of our KPIs and performance progress can also be found on pages 44 to 47. As our Transition Plan (also published on our website) continues to evolve and we work to align with ISSB S2 and the UK Sustainable Reporting Standards, we will review the operational and financial metrics that we disclose in the future. Climate-related risks and opportunities Key external metrics 2024 2023 2022 2021 1. Legal 2. Regulatory Scope 1, 2 and 3 carbon emissions (tonnes CO 2 e) 1,325,708 1,244,754 1,311,868 1,321,174 Internal carbon charge (£/tonne CO 2 e) £90 £70 £50 £35 Suppliers (by spend) providing their own carbon emissions data £446m £224m 1 £649m £589m 3. Reputational % reduction against Scope 1 and 2 science-based targets 44% 45% 45% 35% Number of projects achieving BREEAM, LEED and SKA ratings 160 161 108 99 4. Technological 5. Market and resource efficiency % of hybrid or electric vehicles in Group fleet 72% 64% 53% 42% Number of new projects using CarboniCa 218 280 142 41 % of electricity purchased from renewable sources 56% 70% 65% 72% % of waste diverted from landfill 97% 94% 96% 97% 1 For 2023 onwards, we are reporting the data from Supply Chain Sustainability School members only. 72 Morgan Sindall Group plc Annual Report 2024 Climate reporting continued Our science-based targets are approved by the SBTi to align to a 1.5ºC trajectory and target net zero by reducing our Scope 1, 2 and 3 emissions by 90% for 2045. GHG reporting methodology The data reported in the table on page 74 corresponds with our financial year (1 January to 31 December 2024) and includes all areas for which we have operational control in the UK and Europe. The materiality threshold has been set at 5% with all operations estimated to contribute more than 1% of the total emissions included. No material emissions have been omitted. Our SECR report has been prepared in accordance with the requirements of Toitū’s accredited organisational GHG programme: Toitū ‘carbonreduce’. This programme is based on and fully incorporates the Greenhouse Gas Protocol’s Corporate Accounting and Reporting Standard (2015) and ISO 14064–1:2018 Specification with Guidance at the Organization Level for Quantification and Reporting of Greenhouse Gas Emissions and Removals. Where relevant, the inventory is aligned with industry or sector best practice for emissions measurement and reporting. The allowance built into the ‘carbonreduce’ accreditation also permits +/–5% variance in the gross emissions total in case a miscalculation is discovered following a carbon audit. However, to build confidence in the data we report, for the last 10 years we have used a third-party global assurance provider to verify our Scope 1 and 2 emissions annually. We report our carbon emissions using a location-based methodology as this aligns to our science-based targets; however, this means the progress shown against our emissions reduction targets does not take into account the percentage of electricity which we source from renewables and instead relies on the UK’s grid decarbonisation. In 2024, over half of our electricity was from renewable sources. A breakdown of this data and our market-based emissions can be found in our responsible business data sheet on our website. This year, we have chosen to report our Scope 3 emissions data across all relevant categories for the first time. As our Scope 3 emissions account for c.99% of our total carbon footprint, we believe this is an important step in providing stakeholders with additional clarity on the emissions generated across our entire value chain, improving the transparency of our reporting and showing progress against our net zero targets. Our performance progress against our carbon commitments can be found on page 44 and as part of our non-financial KPIs on page 15. The complexity of our value chain has meant that the majority of our Scope 3 emissions calculations are based on estimates, for example using annual procurement spend on materials and applying estimated emission factors. However, our use of CarboniCa has resulted in improvements in our methodology and data, which has enabled us to generate more robust estimates and quality data in this complex area. In 2024, we updated our Scope 3 emissions data across all 15 categories using divisional data to rebaseline across categories where new criteria and assumptions were applicable. The Scope 3 emissions baseline for 2020 was subsequently updated. See our Appendix on page 198 for more details. Our third-party assurance provider has also validated the methodology used for calculating our Scope 3 carbon emissions, in addition to verifying the data provided by our Construction and Fit Out divisions. Taking action As part of our compliance with the Energy Savings Opportunity Scheme (ESOS), in 2024 we submitted our action plan for ESOS Phase 3 covering the period December 2023 to December 2027. This action plan commits us to implement measures such as installing on-site and office solar photovoltaic and building management systems, trialling energy-monitoring solutions, designing out concrete from foundations, introducing hybrid battery units and replacing our company vehicle fleet with hybrid or electric alternatives. These actions further support our plan to decarbonise and the steps that we have taken and intend to take, as outlined in our Transition Plan on our website. In addition to ESOS, all divisions conducted internal decarbonisation site audits in 2024. These assessments will help to accelerate progress towards our net zero ambitions via targeted initiatives, including switching to renewable energy tariffs, providing energy-efficient travel options and eco-cabins, introducing more efficient machinery and increasing our use of alternative fuels such as hydrotreated vegetable oil over white diesel. Our focus on energy efficiency is evidenced through our improved energy intensity, which has declined by 50% since 2019 (see page 74). More detail on our actions throughout the year can be found on pages 44 to 47. Streamlined Energy and Carbon Reporting (SECR) 73 Strategic report Climate reporting continued SECR GHG emissions (tonnes CO 2 e) 1 2024 2023 Baseline 2 Scope 1 emissions – Direct emissions 8,056 8,739 3 18,124 Scope 2 emissions – Indirect emissions 3,628 2,691 2,779 Scope 1 and 2 emissions – Total 11,684 11,430 3 20,903 Scope 3 emissions – Other indirect emissions 4 1,314,055 1,233,324 1,300,271 Scope 1, 2 and 3 emissions – Total 1,325,739 1,244,754 1,321,174 Carbon intensity – Scope 1 and 2 per £ revenue 2.6 2.8 6.8 Carbon intensity – Scope 1, 2 and 3 per £ revenue 291.6 302.3 430.2 Revenue £4,546.2m £4,117.7m £3,071.3m 1 Includes GHG emissions associated with our UK and European operations. See Appendix on pages 197 and 198 for Scope 1, 2 and 3 emission definitions and our responsible business data sheet on our website for a full breakdown of our environmental data. 2 Baseline year for Scope 1 and 2 is 2019 and baseline year for Scope 3 is 2020. Our Scope 3 baseline was recalculated in 2024 to apply new methodologies and assumptions. See Appendix on page 197 and 198 for more information. 3 Restated for 2024 following expanded scope of reporting and/or improved data collection. 4 Reporting Scope 3 emissions across all relevant categories for the first time to align with our net zero targets. We previously only reported ‘operational’ Scope 3, which referred to categories 3, 5 and 6. 2024 2023 2019 Energy use (MWh) 1 UK Global UK Global Global Energy use 86,944 87,602 86,862 86,990 118,004 Energy intensity – energy use per £ revenue 19.1 19.2 21.0 21.1 38 1 Includes energy use from electricity, heat, steam and cooling and fuel consumption from boilers, furnaces, generators and transportation (including company cars and private vehicle mileage). ‘Global’ includes both our UK and European operations. 74 Morgan Sindall Group plc Annual Report 2024 Section 172 statement The Board and Group management team’s objective is to promote the Group’s success for the benefit of all stakeholders, in line with the directors’ duties set out in section 172 of the Companies Act 2006. Making informed decisions How our directors perform their duties The Board sets the Group’s purpose, values and strategy and ensures they are aligned with our culture. See page 92 The Board reviews the Group’s strategy and conducts strategy reviews with each division, to ensure the long-term sustainable success of the business with good outcomes for all our stakeholders. See page 90 The Board sets the Group’s risk appetite, assesses the principal risks that could impact on our strategy, performance and stakeholders, and reviews the mitigations we have in place. See page 91 The Board engages directly or indirectly with our stakeholders, monitors the impact of our activities on them, and takes their interests and priorities into account when making decisions. See pages 89 to 91 The Board and responsible business committee monitor our performance against our five Total Commitments to our stakeholders and wider society. See page 84 and pages 108 to 110 Directors and senior managers undertake training on directors’ duties and other relevant topics. See page 94 Section 172 matters The likely consequences of any decision in the long term Purpose and strategy 10 Business model 8–9 Capital allocation 20–21 Pipeline of work 19 Divisional markets 7, 16 The interests of the Company’s employees Employee engagement 11 Protecting people 40–41 Developing people 42–43 Employee policies 76–77 The work of the responsible business committee 108–110 Rewarding employees fairly 113, 116 The need to foster the Company’s business relationships with suppliers, customers and others Supply chain engagement 11–12 Working together with our supply chain 48–49 Human rights and modern slavery 41, 77 Client and partner engagement 12 Funder engagement 13 The impact of the Company’s operations on the community and the environment Community engagement 12 Enhancing communities 50–51 Improving the environment 44–47 Environmental policies 76 The work of the responsible business committee 108–110 The Company’s reputation for high standards of business conduct Non-financial and sustainability information statement 77 Culture and values 10, 92 Code of Conduct 41, 76–77, 92 Raising concerns 41 Board’s oversight of workforce policies and practices 81 Internal financial controls 105–106 The need to act fairly between members of the Company Shareholder engagement 13, 89 Annual general meeting (AGM) 84, 131 Rights attached to shares 132 Voting rights 132 75 Strategic report Non-financial and sustainability information statement We aim to comply with the non-financial and sustainability reporting regulations contained in sections 414CA and 414CB of the Companies Act 2006. Our divisions communicate Group and divisional policies to their employees and supply chains. Our due diligence with regard to ‘environmental matters’, ‘employees’ and ‘social matters’ is driven by our Total Commitments, which are a strategic priority for the Group (see page 10). Policies Due diligence, impacts and principal risks Environmental matters For our climate-related financial disclosures (see pages 63 to 72). Code of Conduct and Supplier Code of Conduct, published on our website: commit to caring for the environment. Sustainable procurement policy: commits to being socially and environmentally conscientious in our procurement. Supplemental timber policy: requires procurement from sustainable sources. Sustainable water policy: commits to building to the highest standards as those detailed in the RIBA Climate Challenge 2030; retrofitting water-efficient kit; avoiding procuring materials or equipment that require intensive water use in their manufacture, installation or use; procuring water-efficient products; incorporating SuDS (sustainable drainage systems); and advising on saving water. Due diligence, pages 44 to 47. Impacts, pages 44 to 47 and page 74. Principal risks, page 61. Employees Code of Conduct: commits to conducting business in an open and ethical way in line with our Core Values and Total Commitments. Group health, safety and wellbeing management policy framework: incorporates the Group occupational health and safety policy, which commits to providing a safe and healthy working environment for our employees and others involved in or affected by our works. Divisional occupational health and safety policies: cover all employees and extend to our subcontractors and suppliers working on our projects. Due diligence, pages 11, 40 to 43, 55 to 56, 81, 89, 92, 109, 113, 116, 133. Impacts, pages 11, 40 to 43. Principal risks, pages 55 and 56. Social matters We are committed to providing a better built environment for all, and our services include urban regeneration, social housing and critical infrastructure. A large proportion of our work is for the public sector and therefore falls under the Public Services (Social Value) Act 2012. Sustainable procurement policy: commits to being socially and environmentally conscientious in our procurement. Due diligence, pages 12, 50 and 51. Impacts, pages 12, 50 and 51. While social matters are not regarded as a principal risk, each division carries out regular risk assessments to identify any areas of its business and markets that may be susceptible to risk, and embeds appropriate procedures in its day-to-day operations. 76 Morgan Sindall Group plc Annual Report 2024 Non-financial and sustainability information statement continued Policies Due diligence, impacts and principal risks Human rights Human rights policy (see page 41). Code of Conduct and Supplier Code of Conduct (see page 41). Modern slavery policy (see page 41). Modern slavery statement, published on our website. Whistleblowing policy and procedure (see page 41). Due diligence, pages 41 and 92. Impacts, pages 12 and 41. See also our modern slavery statement on our website. Human rights breaches are not considered a principal risk; however, information on how we manage this risk can be found in our modern slavery statement. Anti-corruption and anti-bribery Code of Conduct and Supplier Code of Conduct: state that we will not tolerate any form of bribery or corruption. Bribery Act guidance note: provides guidance on the Bribery Act 2010 and how it is relevant to the Group. Group-wide dealing policy: clarifies to all employees regulations relating to the misuse of inside information. Dealing code: states directors’ and others’ obligations to comply with market abuse regulation. Competition law compliance policy: clarifies requirements under the Competition Act 1998 and Enterprise Act 2002. Each division provides its employees with guidelines tailored to the division’s activities. Due diligence, pages 105 and 106. Impacts: there was no evidence of any systemic bribery or corrupt activity in 2024. We do not regard corruption and bribery as a principal risk to the Group. Copies of our policies are available on our website or can be obtained from the Group’s company secretary on request. Our business model is set out on pages 8 and 9 and our non-financial KPIs on page 15. Non-financial data collection We have been reviewing the means and methodologies used to collect and report our non-financial data across our five Total Commitments (see page 38). Using data visualisation software, we have developed an online platform through which all divisions’ metrics are collated, verified and regularly monitored. This way we can ensure the reliability, accountability and transparency of our data. The sources of our non-financial KPI data, as reported on page 15, are listed below: Lost time incident rate: calculated in accordance with industry standards and reviewed monthly by divisional teams, the Group management team and the Board. Training days: recorded directly from each division’s automated HR system and verified by appointed employees. Carbon emissions: all data is independently verified (see pages 73 and 74). See pages 45 and 73 for how we are addressing the collection of wider Scope 3 emissions data. Payment of supply chain: we report our payment to suppliers in accordance with the Prompt Payment Code, and the data is checked by our Group finance team. See page 50 for how we measure social value on our projects in accordance with industry methodologies. 77 Strategic report Going concern and viability statement Going concern The Group’s business activities, together with the factors likely to affect our future development, performance and position, are set out in this strategic report. As at 31 December 2024, the Group had net cash of £492.4m and committed banking facilities of £180m, of which £165m matures in October 2027 and £15m matures in June 2027. The directors have reviewed the Group’s forecasts and projections, which show that we will have a sufficient level of headroom within facility limits and covenants over the period of assessment which the directors have defined as the date of approval of the 31 December 2024 financial statements through to 28 February 2026. After making enquiries, including the review of sensitivities for plausible downside scenarios to the forecasts, the directors have a reasonable expectation that the Company and the Group have adequate resources to continue in operational existence for the foreseeable future. Thus, they continue to prepare the annual financial statements on the going concern basis. See page 152 for the going concern basis of preparation in the consolidated financial statements. Viability As required by provision 31 of the UK Corporate Governance Code, the directors have assessed the prospects and financial viability of the Group and have concluded that they have a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the period of the assessment. This assessment took account of the Group’s current position and the potential financial and reputational impact of the principal risks (as set out on pages 54 to 61) on the Group’s ability to deliver the Group’s business plan. This assessment describes and tests the significant solvency and liquidity risks involved in delivering the strategic objectives within our business model. The assessment has been made using a period of three years commencing on 1 January 2025, which is in line with the Group’s budgeting cycle. This gives good visibility of future work as the majority of the Group’s workload falls within three years and enables more specific forecasting as the Group’s contracts follow a life cycle of three years or less. There is inherently less visibility over the expected workload beyond three years, and increased uncertainty around the forecasted costs to deliver. Consequently, it is deemed most appropriate to perform the Group’s medium-term planning over a three-year period. The directors have compiled cash flow projections incorporating each division’s detailed business plans with an overlay of Group-level contingency. At Group level, the base case financial projections assume modest revenue growth and improvements in both profit margin and return on capital employed in line with the Group’s strategy and medium-term targets. As per the business model, operating cash flows are assumed to broadly follow forecast profitability in the Group’s construction activities, but are more independently variable in partnerships, driven by the timing of construction spend and programmed completions on schemes. The base case business plan includes the Group maintaining positive daily average net cash for the entirety of the period reviewed, with no drawings under its loan facilities. The Group has £180m of committed revolving credit facilities, undrawn at 31 December 2024, of which £15m is committed until June 2027 and £165m is committed until October 2027 with the option for extension to 2028. For the purposes of testing viability, it is assumed that equivalent facilities are available past these maturities. The impact of a number of plausible downside scenarios on the Group’s funding headroom (including financial covenants within committed bank facilities) has been modelled with consideration of the Group’s principal risks that could have a direct impact on operational cash flows. For each of the scenarios, including the severe downside case, headroom within facility limits and covenants are maintained. The table on page 79 gives an overview of the scenarios modelled and the mapping to the relevant Group’s principal risks. There are no individual scenarios that are considered to materially impact the Group’s viability, and our assessment included modelling the financial impact on the business plan of a severe downside scenario where the impact of a reasonably plausible combination of the divisional risks were applied in aggregate. In the event of this severe collection of scenarios occurring, there is still a reasonable expectation that the Group will be able to continue in operation and meet its liabilities. In addition, the Board has considered a range of potential mitigating actions that may be available if this worst-case collection of scenarios arises. These primarily include a reduction in investment in working capital and a reduction in the dividend. As part of the sensitivity analysis, the directors also modelled a scenario that stress-tests the Group’s forecasts and projects, to determine the scenario under which the headroom would exceed the committed bank facilities. The model showed that the Group’s operating profit would need to deteriorate substantially for the headroom to exceed the committed facilities. The directors consider there is no plausible scenario where cash inflows would deteriorate this significantly. Based on the results of its review and analysis, the Board has a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the three-year period of its assessment until 31 December 2027. Assessing the Group’s prospects beyond the review period, the directors consider that demand will remain strong across all divisions. The Group has maintained a well-capitalised balance sheet, has a strong order book and operates a resilient business model. 78 Morgan Sindall Group plc Annual Report 2024 Going concern and viability statement continued Scenario Principal risk mapping Reduced revenue and margins in the construction businesses The cash performance of the construction businesses is correlated to the levels of revenue and margin achieved by each division. We have modelled a scenario of reduced revenue that could be caused by changes in the UK economic conditions or the insolvency of a key client/partner. In addition to this we have modelled reduced profit margins which may result from increased inflation, inefficiencies that could be a result of poor project selection, poor project delivery, resourcing issues, health and safety issues, and the impact of disruption that could be caused by cyber activity or climate change. Economic change and uncertainty Partner insolvency or adverse behavioural change Poor contract selectivity Poor project delivery Health and safety incident Talent retention and attraction Cyber activity Climate change Working capital deterioration in the construction businesses We have modelled a scenario including a deterioration of working capital in the construction businesses that could be caused by delays in receiving payments from customers and also having to pay suppliers earlier. Mismanagement of working capital and investments Partner insolvency or adverse behavioural change Reduction in open market sales values and sales pace in Partnership Housing We have modelled a scenario where there is a reduction in the open market housing sales values and a slowdown in the sales pace caused by changes and uncertainty in the UK economic conditions, exposure to the UK residential market or poor project delivery. Economic change and uncertainty Exposure to UK residential market Poor project delivery Project delays or viability concerns, and cost increases in Mixed Use Partnerships We have modelled a scenario where there were project delays or cancellations in respect of Mixed Use Partnerships and also reduced margins. This scenario could be the result of changes and uncertainty in the UK economic conditions, including changes in the UK residential market, and also inefficiencies that could be a result of poor project delivery, resourcing issues, health and safety issues, or the impact of disruption that could be caused by cyber activity or climate change. Economic change and uncertainty Exposure to UK residential market Partner insolvency or adverse behavioural change Poor project delivery Health and safety incident Talent retention and attraction Cyber activity/failure to invest in IT Climate change Higher developers’ pledge expenses We have modelled a scenario where we incur higher than expected expenses in respect to our obligations under the building safety developers’ pledge, but these costs are not fully recovered through contractual remedies. Poor project delivery (including changes to contracts and contract disputes) Health and safety incident Mismanagement of working capital and investments Severe downside case We have modelled a scenario where all of the scenarios above combined at the same time to represent a severe downside scenario. All of the above This strategic report was approved by the Board and signed on its behalf by: John Morgan Chief Executive 25 February 2025 79 Strategic report In this section 81 The UK Corporate Governance Code 83 Chair’s statement 85 Board overview 86 Board of directors 88 Directors’ and corporate governance report 93 – Nomination committee report 100 – Audit committee report 108 – Responsible business committee report 111 Directors’ remuneration report 131 Other statutory information Governance 80 Morgan Sindall Group plc Annual Report 2024 Board leadership and Company purpose Board effectiveness The Board provides effective leadership by setting a strategy to deliver our purpose, overseeing our performance against strategy, and ensuring our targets remain aligned with generating positive outcomes for all our stakeholders. See the key activities and decisions of the Board on pages 89 to 91 Purpose, values, strategy and monitoring culture The Board as a whole is responsible for establishing and promoting our purpose, values and strategy and ensuring they are aligned to our culture. The Board assesses whether the desired culture is being maintained through various monitoring and review activities throughout the year. See purpose, values, strategy and culture on page 92 Resources and controls The Board reviews the Group’s financial performance at each scheduled meeting and ensures that we have the necessary resources in place to implement our strategic priorities. The Board has an established framework of controls in order that risk can be assessed and managed. The audit committee supports the Board in its oversight of risks and internal controls to enable the Board to set the Group’s risk appetite. See the audit committee report on page 100 Engagement with stakeholders The Board recognises that effective engagement with our stakeholders is critical to the long-term resilience of the business. It engages directly with employees and shareholders and is kept fully informed via the executive directors of any material issues or feedback relating to other stakeholders. See strategic report on page 11 to 13 Oversight of workplace policies and practices and workforce engagement The Board approves the Code of Conduct and all key Group policies to ensure they are consistent with our Core Values and support long-term sustainable success. The internal audit team monitors compliance with our policies as part of its audit programme and reports any areas of non-compliance to the audit committee. Employees are also able to raise any matters of concern through our raising concerns/whistleblowing service. The Board has adopted an alternative method for employee engagement to the Code’s three suggested options. Given the structure and culture of our business and the size of our Board, all our non-executive directors share responsibility for employee engagement as this allows them to meet a broad range of employees each year through a mix of group and one-to-one discussions. The Board considers that this remains an appropriate way for it to engage most effectively with a large number of people across our decentralised business through a variety of ways, and allows the non-executives the freedom to meet people from multiple divisions including without management present. See strategic report on page 11 and pages 76 and 77 Division of responsibilities Role of the chair The chair is responsible for the overall effectiveness of the Board and for promoting a culture of openness and debate at meetings that supports well-informed and transparent decision-making through constructive dialogue. The chair and committee chairs work with the company secretary to ensure that each director receives accurate, timely and clear information ahead of each meeting to facilitate thorough consideration and effective contribution by all the non-executives. Our chair, Michael Findlay, was independent on appointment when assessed against the circumstances set out in Provision 10 of the Code. Board composition The Board consists of a majority of independent directors and believes that it is operating effectively with an appropriate balance of executive and non-executive directors such that no individual or group of individuals is in a position to dominate its decision-making. The tenure of directors is regularly reviewed to maintain independence and ensure regular refreshment on the Board. There is a clear division of responsibilities between the chair, chief executive and senior independent director, as summarised on our website. See nomination committee report on page 94 As a UK-listed company, our governance structure is based on the UK Corporate Governance Code. The UK Corporate Governance Code The Company has applied all the Principles, and complied with all Provisions, of the 2018 UK Corporate Governance Code (the ‘Code’), which is available on the Financial Reporting Council’s website at frc.org.uk, save for Provisions 3 and 41. With Provision 3, while the remuneration committee chair consulted with shareholders on remuneration, the chair of the Board has not sought to hold separate consultations with shareholders in 2024; the new Board chair will contact shareholders in 2025 to see if there are any matters they wish to discuss (see page 13 and pages 84 and 89 for more detail on shareholder engagement). With Provision 41, the remuneration committee did not engage directly with the workforce in 2024 to explain how executive remuneration aligns with wider company pay policy; see page 113 for how we plan to engage with the wider workforce on executive remuneration in 2025. In line with the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013, further information on how the directors have performed their duties under section 172 of the Companies Act 2006 (the ‘Act’) is contained in the strategic report. We will report against the 2024 Code in our 2025 annual report, and in full on Provision 29 in our 2026 annual report. In this year’s report, we have disclosed how our desired culture has been embedded (see page 92) and our preparations for compliance with Provision 29 (see page 107). 81 Governance The UK Corporate Governance Code continued Division of responsibilities continued External commitments and conflicts of interest When making new appointments, the Board ensures non-executives have sufficient time to meet their responsibilities to the Board. New directors are asked to disclose any significant commitments they have, together with an indication of the time involved, to enable the Board to assess whether they will be able to devote the time necessary to their role. After appointment, prior approval must be sought before additional appointments are accepted. The Board has a process for managing conflicts of interest and a conflicts of interest register is maintained by the company secretary and reviewed annually by the Board. See Board biographies on pages 86 and 87 Company secretary The Board has access to the advice and services of the company secretary, who is responsible for advising the Board on all governance matters. There are agreed procedures by which directors can take independent professional advice, at the expense of the Company, on matters relating to their duties. The appointment and removal of the company secretary is a matter for the Board as a whole. Composition, succession and evaluation Succession planning and appointments Succession planning and the process for Board appointments is led by the nomination committee to ensure orderly succession to both Board and senior management positions. See nomination committee report on pages 94 to 96 Board composition and skills The nomination committee reviews and updates the Board skills matrix to identify the skills and experience required by future appointments. The skills matrix was reviewed and updated during the year following the appointments of Sharon Fennessy, Kelly Gangotra and Mark Robson. See nomination committee report on page 94 Board performance review The 2024 Board, committee and individual director performance reviews were carried out internally by the chair. The senior independent director reviewed the performance of the chair. An external Board performance review was carried out in 2023 by Longwater Partners in accordance with the Code requirements. See nomination committee report on pages 98 and 99 Audit, risk and internal control External audit and internal audit The audit committee oversees the Company’s relationship with the external auditor, Ernst & Young LLP, and annually reviews its independence and effectiveness. The head of audit and assurance reports directly to the audit committee at each meeting on the activities and findings of the internal audit function. See audit committee report on pages 100 to 107 Fair, balanced and understandable assessment The audit committee reviews the financial reporting in detail, monitors the integrity of the financial and narrative statements, and advises the Board on whether the annual report and accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Company’s position and performance, business model and strategy. See audit committee report on page 103 Risk management and internal control framework The Board is responsible for the Group’s risk management framework. Our risk management process and system of internal controls align with the FRC’s Guidance on Risk Management, Internal Control and Related Financial and Business Reporting. The Board reviews and sets our internal statement of risk appetite to ensure that our risk management is aligned with our long-term strategic objectives. The audit committee assists the Board in carrying out assessments of the Company’s emerging and principal risks and ensuring that procedures are in place to identify emerging risks that may have a future impact on the Group. The audit committee also assists the Board in monitoring the Group’s risk management and internal control framework and carrying out the annual review of its effectiveness. See governance report on page 101 and audit committee report on pages 104 to 106 Remuneration Remuneration objectives and key responsibilities The remuneration committee is responsible for determining the remuneration policy and ensuring executive remuneration is designed to align with the Company’s purpose and drives the right behaviours to support our strategy and promote long-term sustainable success. See remuneration committee report on pages 111 to 114 Remuneration policy Our remuneration policy was approved by shareholders at the 2023 AGM. The remuneration committee sets the remuneration of the chair and executive directors within the approved policy. No director is involved in deciding their own remuneration outcome. See summary of remuneration policy report on pages 117 and 118 2024 remuneration outcomes The remuneration committee exercises independent judgement and discretion when authorising remuneration outcomes, taking into consideration the performance of the Company, individual performance and wider company pay policy. See remuneration committee report on pages 113 and 114 and annual report on remuneration on pages 119 to 123 82 Morgan Sindall Group plc Annual Report 2024 Chair’s statement The quick read... The Board has: closely reviewed the Group’s performance against our strategic priorities, including our responsible business strategy appointed a new non-executive director announced the appointment of a new chair participated in an internally facilitated performance review of the Board and its committees I am pleased to present the corporate governance report for the year ended 31 December 2024. This report, together with the reports of our committees, provides detail on the Board’s activities during the year and how the Code has been applied. 2024 has been a positive year for the Group with macroeconomic conditions generally improving, and we have delivered another strong set of results. We have continued to focus on our strategic priorities and to maintain a robust approach to risk management. Subcontractor solvency issues remain a concern and the Board and divisions will continue to be vigilant. Property Services’ business remediation programme has been kept under close review and the division is progressing towards a return to profit this year. Our culture and our decentralised philosophy are key to implementing our strategy and the Board has continued to ensure that our Core Values and desired behaviours remain embedded throughout the Group. We remain confident that our strong balance sheet and significant net cash position will enable us to continue prioritising investment in our partnership activities to maximise long-term growth. On behalf of the Board, I would like to thank all our colleagues for their hard work and commitment throughout the year, which is critical to our success and has contributed to these good results. Board changes The Board has seen a number of changes during 2024, and we have endeavoured to ensure when identifying successors that we retain a diverse range of individuals with a good mix of expertise, skills, backgrounds and perspectives. Steve Crummett’s retirement and Kelly Gangotra’s appointment were announced in 2023, with the changes taking effect from May 2024. In June 2024, the Company announced the retirement of Clare Sheridan, who had served in her role as company secretary since May 2014. Helen Mason, who had been our general counsel since 2014, was appointed by the Board as general counsel and company secretary. Kathy Quashie stepped down from the Board on 31 July 2024, having served three years as a non-executive director, to focus on her new external executive role. Malcolm Cooper also stepped down from the Board on 31 August 2024, having served for almost nine years as a non-executive director and as chair of the audit and responsible business committees. Sharon Fennessy, who was appointed to the Board on 1 January 2024, became chair of the audit committee with effect from our AGM in 2024, allowing for a period of transition and handover of this key role from Malcolm. I would like to thank Steve, Clare, Kathy and Malcolm for the valuable role each one of them has played in the Group’s success. As part of our long-term succession planning, we appointed Lygon Group executive search agency to help find a new non-executive director to replace Malcolm as chair of the responsible business committee. We also appointed Korn Ferry to help search for a replacement chair, as I will be retiring from the Board later this year, as it is my last year of tenure since my appointment in October 2016. On 1 September 2024, Mark Robson joined the Board as non-executive director, chair of the responsible business committee and member of the nomination and remuneration committees. Mark has strong strategic commercial and financial experience as well as an understanding of the importance of ESG, including health and safety, which will add valuable insight to our discussions. We have continued to focus on our strategic priorities and a robust approach to risk management. Michael Findlay Chair 83 Governance Chair’s statement continued As announced on 15 January 2025, Peter Harrison will be appointed as a non-executive director on 6 May 2025 and will take over as chair on my retirement from the Board on 28 July 2025. On behalf of the Board, I would like to say how delighted I am that Peter has agreed to be the next chair. He has a wealth of experience in and understanding of capital markets and driving growth, together with an understanding of governance best practice and the requirements of institutional investors. Peter’s contribution will assist the Group in pursuing our strategy, maximising the value of the business, and delivering long-term, sustainable value for all our stakeholders. I look forward to working with him to ensure a smooth transition following his appointment. As at the date of this report, we comply with the Listing Rules requirements: 42% of our Board are women (also meeting the FTSE Women Leaders target); one of our senior Board roles is held by a woman (CFO); and we have one director on the Board from a minority ethnic background (also meeting the Parker Review target). Our approach to ESG Our responsible business strategy, delivered through our Total Commitments, remains key to ensuring we maintain our leadership position and competitive advantage. In 2024, we published our Transition Plan for achieving net zero, and we have continued to engage with and monitor our performance against the ESG rating agencies most used by our top institutional investors. We have retained our A score for CDP Climate, and have achieved an AAA ESG rating from MSCI for the fourth year running. A materiality survey will be carried out this year to ensure that we continue to focus on issues that matter most to our stakeholders. More information can be found on pages 38 to 51 of the strategic report. Board performance review The nomination committee oversaw an internal performance review of the Board, committees and individual directors. It was concluded that the Board and each committee have continued to work well, are prioritising the right issues and are having appropriate involvement in key decisions. It was agreed that the Board and committees will continue to focus on the following key areas: succession planning, culture and diversity, Property Services’ return to profitability, growth in our two partnership divisions, and continuing focus on our ESG journey. Further details on the results and agreed areas of focus are described on page 99. Engagement with shareholders The executive directors regularly meet with shareholders and their feedback is shared and discussed with the Board. I have not been contacted by any shareholders directly during the year to hold separate consultations; however, the new chair will reach out to shareholders following his appointment to see if there are any matters they wish to discuss, including the Group’s overall performance against our strategy. In October, the chair of the remuneration committee reached out to our major shareholders and institutions on the proposals for executive pay in 2025 and no concerns were raised. Further information on 2025 remuneration is set out on page 114. We continue to either invite shareholders to attend our AGM in person or give them the opportunity to submit questions in advance of the meeting (see AGM circular for details). Before our 2024 AGM we received two questions submitted by email, which we published answers to on our website. AGM Our AGM will be held on 1 May 2025 (see page 131 and the AGM circular for details). Our 2024 internal performance review of individual directors’ effectiveness took into consideration the time they need to commit to the Group and, where relevant, their external roles. As a result of the review, we are satisfied that every director holding office at the date of this report and offering themselves for election or re-election in accordance with the Code continues to make an effective contribution (see page 99). Michael Findlay Chair 25 February 2025 84 Morgan Sindall Group plc Annual Report 2024 Board overview A committed leadership team delivering value for our stakeholders Board attendance Board Audit Responsible business Nomination Remuneration Total in 2024 8 3 3 5 4 Michael Findlay 1 8 3 2 2 5 4 2 John Morgan 8 1 2 5 2 3 2 Kelly Gangotra 3 6 2 2 2 2 2 2 David Lowden 4 7 3 5 4 Jen Tippin 8 3 1 2 5 4 Sharon Fennessy 8 3 5 Mark Robson 5 2 1 1 2 Steve Crummett 6 3 1 2 2 2 Kathy Quashie 6 4 2 2 Malcolm Cooper 6 5 2 2 2 In 2024, the Board held two additional meetings, primarily to discuss and review the Group’s performance and approve stock market announcements, and the nomination committee held two additional meetings for succession planning purposes. The Board also allocated time at the end of each of the six scheduled meetings during the year for the chair and other non-executive directors to meet without the executive directors present. No material issues were raised at any of these meetings. 1 Michael Findlay attended all Board and nomination committee meetings during the year and was also invited to attend the audit and remuneration committee meetings. He was unable to attend the responsible business committee meeting in February due to a prior commitment. 2 Attended by invitation. 3 Kelly Gangotra was appointed to the Board on 7 May 2024. She attended a Board call on 1 May by invitation. 4 David Lowden was unable to attend the Board call in October 2024 due to connection issues. 5 Mark Robson was appointed to the Board on 1 September 2024. He was unable to attend the Board and nomination committee calls in October 2024 due to prior commitments that could not be changed at late notice. 6 Steve Crummett, Kathy Quashie and Malcolm Cooper stepped down from the Board on 7 May, 31 July and 31 August 2024 respectively. They each attended all scheduled Board/committee meetings where they were members prior to their resignation date. Board diversity as at 31 December 2024 More information on Board and senior leadership diversity can be found on pages 96 and 97. 0–3 years 2 4–7 years 2 8–9 years 1 Female 3 Male 4 White 6 Ethnically diverse 1 Chair 1 Executive 2 Non-executive 4 Chair and non-executive director tenure Gender diversity Ethnic diversity Role The Board’s experience as at 31 December 2024 Industry knowledge/ experience Strategy development Financial expertise Responsible business (ESG) IT/cyber expertise Risk management Complex supply chain management External board experience 85 Governance Board of directors The Board consists of the chair, two executive directors and four non-executive directors, each bringing a range of skills, experience, knowledge and background to Board discussions. Each Board member has considerable experience in strategy development and implementation, corporate governance and regulatory requirements, which enables them to discharge their responsibilities and promote the long-term sustainable success of the Group. The non-executive directors are responsible for providing independent oversight, constructively challenging the executive directors and monitoring delivery of the Group’s strategy within the risk and control framework set by the Board. As at the date of this report, 67% of our Board (excluding the chair) are considered by the Board to be independent according to the criteria set out in the Code. None of the non-executive directors, including the chair, had any previous connection with the Company or its executive directors on appointment. Our chair was considered independent on his appointment when assessed against the circumstances set out in Provision 10 of the Code. No cross-directorships exist between any of the directors. Brief biographical details and skillsets of the directors in office at 31 December 2024 and the date of this report are set out below. An experienced Board, committed to delivering value for our stakeholders Kelly Gangotra Chief Financial Officer Appointed: May 2024 John Morgan Chief Executive Appointed: October 1994 Michael Findlay Chair Appointed: October 2016 Independent: No Executive responsibilities: Kelly leads the Group’s financial strategy and has overall responsibility for corporate reporting, finance, insurance, IT, taxation and treasury. She contributes to the development and implementation of the strategy and policies approved by the Board. Kelly leads the Group’s responsible business strategy and is chair of the risk committee. Skills and experience: Kelly was the healthcare sector chief financial officer at Halma plc between 2022 and 2024. Prior to that, she was CFO for Skanska UK having previously been finance director from 2012 to 2015 and executive vice president between 2015 and 2022. Kelly has also held senior finance roles with Alliance Medical and Biffa Waste Services. Contribution to long-term success: The Board benefits from Kelly’s extensive financial and commercial leadership experience in the construction and property sectors and her track record as a CFO working in a decentralised business. Her expertise supports the chief executive and the Board in maintaining the Group’s financial resilience and strong balance sheet as the business continues to develop and grow. Current external roles: Kelly does not currently hold any external appointments. Independent: No Executive responsibilities: John leads the Group, developing and implementing the strategy and policies approved by the Board, embedding values and culture, and driving diversity and inclusion throughout the business. Skills and experience: John co-founded Morgan Lovell in 1977, which merged with William Sindall plc in 1994 to form Morgan Sindall Group plc. He instituted and champions the Group’s decentralised business model that empowers the divisions to challenge the status quo and keep innovating and winning in their respective markets. Contribution to long-term success: The Board benefits from John’s in-depth knowledge and experience of property and construction. His significant leadership and people management skills continue to drive forward the Group’s strategy to ensure quality of earnings and grow the business organically for the benefit of all our stakeholders. John is responsible for ensuring that career opportunities within the Group are accessible to people from a variety of backgrounds so that we can recruit the best people from a wide pool of talent. Current external roles: John does not currently hold any external appointments. Independent on appointment: Yes Skills and experience: Michael has spent his career in investment banking and advised the boards of many leading UK public companies on a wide range of strategic, finance and governance matters. He was previously co-head of investment banking for UK and Ireland at Bank of America and senior independent director at UK Mail Group PLC. Contribution to long-term success: The Board benefits from Michael’s extensive experience in business and corporate finance together with his expertise in property, risk management and communications. His contribution assists the Group in pursuing its strategy, maximising the value of the business, and delivering long-term, sustainable value for all our stakeholders. Michael’s leadership of the Board encourages a collaborative approach and open debate by all Board members. Current external roles: Michael is non-executive chair of London Stock Exchange plc, non-executive director and audit and risk committee chair of International Distribution Services plc, member of the FCA’s (Financial Conduct Authority’s) markets practitioner panel, and non-executive director of Jarrold & Sons Limited. He was appointed as a non- executive director and chair-designate of Hays plc on 20 January 2025 and will become chair on 1 May 2025. Audit committee Nomination committee Remuneration committee Board committees Responsible business committee Committee chair 86 Morgan Sindall Group plc Annual Report 2024 Board of directors continued Independent: Yes Skills and experience: David is a highly experienced non-executive director and chair of UK-listed companies in several sectors. He has experience in both financial and general management through his prior executive roles of finance director and chief executive at Taylor Nelson Sofres plc, where he supported growth and profitability through the efficient design of business operations and appropriate use of systems and processes. David’s public board experience includes prior roles as chair of Page Group plc, chair of Huntsworth plc, chair of the audit and risk committee at William Hill plc, and chair of the audit committee at Cable & Wireless Worldwide plc. Contribution to long-term success: David’s strong strategic understanding and financial, marketing and commercial skills, gained through his many years’ experience working in international businesses, are invaluable to the Board as the Group pursues its strategy for growth. Current external roles: David is currently chair of the board of Diploma plc and chair at Capita plc having previously been the senior independent director. Independent: Yes Skills and experience: Sharon is a fellow of the Institute of Chartered Accountants. She has an extensive background in corporate finance, treasury and investor relations. Sharon’s previous experience includes John Lewis Partnership plc, where she was non-executive member of the risk and audit committee, and Diageo plc, where she was most recently group controller and prior to that head of investor relations, group treasurer and finance and strategy director for Western Europe. Before joining Diageo, Sharon held a number of senior finance leadership positions at Nortel Networks, in multiple locations across Europe and the US. Contribution to long-term success: The Board benefits from Sharon’s wide knowledge in finance, audit and treasury as well as her strong strategic and commercial experience. Current external roles: Sharon is currently appointed as a non-executive director and member of the remuneration and audit committees at Gowan Group Limited. Sharon Fennessy Non-executive Director Appointed: January 2024 David Lowden Senior Independent Director Appointed: September 2018 Independent: Yes Skills and experience: Jen has extensive strategic and commercial experience developed through her career in financial services and in the engineering and airline sectors. She has wide experience in business leadership and transformation, human resources, efficiency, sourcing, supply chain management and property, together with a deep understanding of customer experience. Jen has sat on the boards of City University, Lloyds Bank Corporate Markets and Kent Community NHS Foundation Trust. Contribution to long-term success: The Board benefits from Jen’s strengths in consumer-facing markets, and her insights into IT, people and complex supply chain management are relevant to the Group’s strategy to deliver long-term sustainable value to our stakeholders. Jen was appointed chair of the remuneration committee on 7 December 2023. Current external roles: Jen is the group chief operating officer for NatWest Group and a member of the executive committee. She is a non-executive director of HMRC and member of the boards of the Financial Services Skills Commission and City HR Association Limited. Independent: Yes Skills and experience: Mark was the Group CFO at Howden Joinery Group plc for 16 years, where he also served as deputy CEO. His expertise in the City and corporate finance was instrumental in driving the company’s turnaround and exceptional value creation. He is highly experienced in leading complex changes involving mergers, demergers, flotations and joint ventures. Mark is a qualified chartered accountant. He gained extensive international experience earlier in his career as a CFO in various ICI businesses as well as with Delta plc where he was Group CFO. Contribution to long-term success: Mark’s experience will be key to maintaining the Group’s strong balance sheet and growing order book. His ability to identify and execute profitable growth in competitive environments will support our strategy for the positive development of profit before tax based on an understanding of the dynamics and opportunities in our businesses. In his role as chair of the responsible business committee, the Board benefits from Mark’s understanding of the importance of ESG, including health and safety and the impacts of climate change. Current external roles: Mark is currently appointed as a non-executive director and audit committee chair at Grafton Group plc. The executive directors are supported by our Group management team in implementing the strategy and policies approved by the Board. The Group management team includes the divisional MDs, general counsel and company secretary and Group commercial director. Full details of Group management team membership and biographies are available on our website. Mark Robson Non-executive Director Appointed: September 2024 Jen Tippin Non-executive Director Appointed: March 2020 87 Governance Directors’ and corporate governance report Governance framework Our governance framework supports our long-established philosophy of decentralisation and ensures there is supervision at appropriate levels of the organisation to drive performance and manage risks and opportunities. Our divisions are given autonomy to operate in the way that best serves their respective stakeholders and allows them to respond quickly and effectively to changes in their markets. We believe this approach remains fundamental to the divisions delivering their business strategies and contributing to the long-term success of the Group. The Board The Board, assisted by its committees, is responsible for: determining overall strategy and long-term objectives to align with our purpose; ensuring that the divisions have appropriate strategies and resources in place and a culture that drives the right behaviours; overseeing material social and environmental risks and opportunities; approving the annual business plan and budget; determining risk appetite and principal risks; overall corporate governance arrangements, including a framework of prudent and effective controls that enable risk to be assessed and managed; approving the financial results statements, annual report and accounts and other statutory announcements; remuneration strategy; and considering all policy matters relating to the Company’s activities, including any major changes of policy. The full list of matters that are required to be brought to the Board for consideration was updated in 2024 and is available on our website. Board committees The Board delegates certain matters to its committees. The Board and committees are supported by the company secretary, who provides advice and assistance, particularly in relation to corporate governance and training and induction. The appointment and removal of the company secretary is a matter for the Board as a whole. Audit committee Oversees the Group’s corporate financial reporting, internal controls and risk management systems, the work, findings and effectiveness of the internal and external audit, and appointment of the external auditor. See page 100 Chair: Sharon Fennessy Membership: David Lowden Jen Tippin Nomination committee Oversees Board and committee composition, Board performance review and succession planning, giving consideration to diversity, including development opportunities for our teams. See page 93 Chair: Michael Findlay Membership: Sharon Fennessy David Lowden Mark Robson Jen Tippin Remuneration committee Responsible for recommending overall remuneration policy and setting remuneration for our executive directors and members of the Group management team. See page 111 Chair: Jen Tippin Membership: David Lowden Mark Robson Responsible business committee Oversees the Group’s responsible business strategy, targets and performance and monitors progress against our Total Commitments. See page 108 Chair: Mark Robson Membership: Michael Findlay Chief executive The chief executive, supported by the chief financial officer, is responsible for leadership of the Group, developing and implementing strategy, managing overall Group performance and ensuring an effective leadership team. Group management team Supports the executive directors in implementing strategy and policies approved by the Board and ensuring our culture, Core Values and Total Commitments are embedded. The team meets regularly to consider strategic and operational matters affecting the Group as a whole, including strategy, risk and the Group budget. See page 87 Divisions Each division operates autonomously with its own management board that includes the chief executive and chief financial officer. The divisions are responsible for setting their own five-year strategic plans and annual budgets for sign-off by the Board, for their operational performance and for managing relationships with their stakeholders. See pages 22 to 37 for further information on each division’s performance during the year Risk committee Assists the Board and audit committee in reviewing Group and divisional risk registers and ensuring inherent and emerging risks across the Group are identified and managed appropriately. See page 52 Cross-divisional protecting people and HR forums, IT security steering group, and climate action, supply chain and social value panels Divisional representatives meet on a regular basis to focus on specific topics and share ideas and best practice. The forums assist the Board and Group management team in ensuring that good governance is adopted at all levels of the Group. Role of the chair and senior independent director The chair is responsible for the overall effectiveness of the Board and for promoting a culture of openness and debate at meetings which support well-informed and transparent decision-making through constructive dialogue. The chair is supported by the senior independent director, who is available to the other directors and shareholders where necessary. To ensure accountability and oversight, there is a clear division of responsibilities between the chair, chief executive and senior independent director, set out in writing, approved by the Board and summarised on our website. 88 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Key activities of the Board in 2024 Board meeting agendas combine regular reviews of performance against the Group’s values and strategic priorities with deep dives into specialised topics and presentations from divisional teams. In addition, internal and external experts are invited to lead detailed discussions into our progress in particular areas such as health and safety, environmental and social value, and cyber security. Internal experts include our head of information security, director of procurement and sustainability, head of audit and assurance, and Group commercial director, while external experts include our auditors and remuneration advisers. Strategy Review of executive reports covering market updates, commercial and financial performance, implementation of divisional strategies and divisional performance including against medium-term targets and KPIs Divisional and Group strategy review and Board strategy session (see page 90 for further detail) Detailed updates on the Property Services business remediation programme Approval of updates to how we describe the Group Responsible business performance updates Approval of net zero Transition Plan Financial and operational matters Approval of the results for the year ended 31 December 2023 Recommendation of final dividend for the year ended 31 December 2023 Review of 2024 half-year results and approval of announcement Declaration of 2024 interim dividend Approval of interim trading updates Review of insurance renewal strategy Risk appetite review (see page 91 for further detail) Capital allocation review Group budget approval (see page 91 for further detail) Updates on tax and treasury matters and approval of tax strategy Risk and compliance Modern slavery statement approval Risk appetite review Biannual update on information security including in-depth presentations on our cyber risk management IT strategy and risk update Deep-dive session into artificial intelligence Board and committee performance review Approval of Energy Savings Opportunity Scheme submission Governance Participation in and review of the Board performance review and agreement of future actions Divisional payment practice review Review of the gender pay gap report Board approval of updated: matters reserved for the Board; terms of reference of audit, nomination, remuneration and responsible business committees; and non-audit service policy Review of Board’s skills matrix Board succession planning for the chair and a new non-executive including approval of the appointment of Mark Robson Review of the directors’ conflicts of interest register Employees Health and safety reviews Whistleblowing review and review of employee engagement activities Informal divisional meetings with Construction, Property Services and Partnership Housing Attendance at senior management conference and engagement with employees through the strategy review process Instructing a review of culture to understand how well it is embedded across the Group Shareholder engagement Review of AGM investor feedback 2024 AGM Review of analyst and proxy voting feedback Review of investor roadshow feedback following half- and full-year results Remuneration committee engagement with top 10 institutional investors 2024 89 Governance Directors’ and corporate governance report continued Principal decisions The following tables give an overview of the Board’s principal decisions during the year. In line with our governance framework and decentralised approach, the Board normally makes a limited number of decisions that are material to the Group as a whole. To ensure its decision-making is robust, the Board will consider the Group’s purpose, strategic priorities and long-term success, recognising that, while it seeks to balance the requirements of our different stakeholders, each decision will not necessarily result in a positive outcome for every stakeholder group. Strategy review Factors considered The Group’s success depends on maintaining relationships with all our key stakeholders and ensuring we keep pace with changes in our target markets. In approving strategy, the Board recognises its duties and responsibilities to our shareholders and other key stakeholders and ensures that their views and priorities are considered. Action taken Comprehensively reviewed progress against strategy, tracking performance against agreed KPIs. Reviewed divisional medium-term targets including each division’s contribution to the overall Group strategy and long-term strategic plan. Monitored market trends and the macroeconomic environment, referring to comparative data and client insight. Attended presentations from each divisional managing director on their strategic plan including meetings with employees and visits to some of their projects. Reviewed each division’s contribution to the Total Commitments and monitored the Group’s progress in implementing our responsible business strategy, including our performance against climate targets and net zero plans. Reviewed the Group’s long-term financial outlook and assessed and prioritised growth opportunities. Considered the appropriateness of the level of provision made for the Group’s obligations under the Building Safety Act. Received progress updates at regular intervals on the business remediation programme in Property Services. Outcome As a result of the October 2024 strategy review process, the Board concluded that: our strategy would remain focused on organic growth across the divisions, in particular maximising investment in our partnership activities; we remain committed to maintaining a strong balance sheet, significant net cash levels and an appropriate capital allocation policy; the appropriateness of the divisions’ medium-term targets would be reviewed (increased targets for Mixed Use Partnerships, Fit Out, Construction and Infrastructure were subsequently approved at the February 2025 Board meeting); the business remediation programme in Property Services has progressed to plan, with the division expecting to return to profit in 2025; our responsible business strategy, including our Transition Plan published in 2024, continues to enable the Group to adapt and respond to emerging regulations so that we can maintain our leadership position and remain competitive; succession planning throughout the Group remains a focus area, particularly identifying and developing internal candidates for key roles. Gender and ethnic diversity metrics remain key although progress has been slow despite the divisions’ engagement and initiatives. Management would continue to reassess the effectiveness of our succession planning strategy and activities; and overall our strategy remains fit for the future and our business model is sustainable, taking into consideration future risks and opportunities. Annual strategy review process Each non-executive director is allocated one or two divisions. The divisions are allocated on a rotational basis each year so that the Board learns about the concerns and issues of all divisions’ stakeholders. The non-executive meets with the managing director and senior team of their allocated division to review: recent operational and financial performance, including risk management and safety; market and pipeline of opportunities; culture; adequacy of resources to deliver on strategy; employee engagement; outlook and medium-term targets; and initiatives to assess the impact of operations on the environment and to deliver social value to local communities. The non-executive meets with the division’s employees without managers present and visits one or two live projects where they can engage with a mix of employees, subcontractors and suppliers. The wider management teams of two divisions are also invited on a rotational basis to meet the Board in a less formal meeting each year, which provides an opportunity for the non-executives to engage with employees outside the formal strategy review process. These meetings enable the non-executives to assess the divisions’ contribution to the Group’s long-term success as well as their impact on its key stakeholders. The non-executive, chair and chief executive hold a meeting with the division’s managing director. The non-executive provides feedback to the divisional managing director on their strategic plan, including how stakeholders have been taken into consideration. The Board holds a strategy day in October where the non-executives each present a summary of their observations and opinions on their allocated divisions’ strategic plans. The non-executives provide feedback to the rest of the Board from their respective divisional reviews. The Board as a whole reviews and approves the divisional strategic plans and the Group strategy. 90 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Determining the Group’s risk appetite Factors considered The Board refers to our risk appetite when setting our strategic priorities and targets, making decisions, and allocating resources. In agreeing risk appetite, the Board considers the key risks that could impact our business model, strategy or reputation. It takes into consideration the expectations of our stakeholders, particularly those identified in the principal risks section on pages 53 to 61. The Board recognises that a prudent and robust approach to risk mitigation must be balanced with some flexibility. This is to ensure that our divisions are not restricted in embracing business opportunities appropriate to their markets and expertise while securing high levels of customer satisfaction and maintaining the Group’s reputation. Action taken Confirmed that, through the activities of the audit committee, a robust assessment of the principal and emerging risks facing the Group, including those that would threaten our business model, future performance and solvency, had been carried out and that the effectiveness of our systems of internal control and risk management had been reviewed. Considered any changes to the Group’s principal and emerging risks that could impact our long-term strategic plans. Considered the balance and breadth of our activities to ensure we have a reasonable level of protection against risks arising from uncertainties in the macroeconomic environment. Monitored any risks arising that lie outside or towards the upper end of our risk appetite so that they could be managed appropriately. Reviewed general market conditions and key trends to identify and assess future risks and opportunities. Requested the risk appetite statement be reviewed and updated to take account of the change of government and in particular any impact the Autumn Budget may have on net risk levels. Outcome The Board’s review of risk appetite conducted during the year concluded that: the risk areas considered by the Board when reviewing the Group’s risk appetite statement had been amended to include supply chain solvency and culture as separate categories given the Board’s increased focus on, and importance of, these two areas; the net level of risk in two of these areas – macroeconomy and exposure to residential market conditions – had reduced during the year. However, subcontractor solvency issues remain a concern and as a result currently sit outside the Board’s risk appetite; key areas for consideration remain our culture, project selectivity, oversight of IT and cyber resilience, supply chain solvency, and health and safety; our governance framework, structures and policies, such as our ‘delegated authorities’ document, adequately reflect our approach with regard to specified risks; the government’s Autumn Budget remained highly supportive of the sectors and markets in which the Group operates and we are well placed to respond to the commitments included within the Budget, but we would keep matters under review particularly given the pace at which these might materialise; and overall, the Group has the right controls, strategy and risk mitigation measures in place and our risk appetite and framework remain appropriate for providing the business with medium- to long-term resilience. Setting the Group budget Factors considered In reviewing the budget for 2025, the Board considers the impact on our employees, suppliers, clients, shareholders and wider stakeholders to ensure we are managing our finances and have the appropriate resources to deliver against our strategy. Action taken Tracked performance of the Group budget against agreed KPIs. Reviewed Group and divisional budgets, which form the basis for setting the overall Group budget. Reviewed market conditions, in particular current economic uncertainty and key trends that support the Group’s future growth (see page 16). Reviewed the level of contingency in the budget to mitigate ongoing uncertainty in the macroenvironment. Reviewed the contribution that the budget will make to delivering our five-year strategic plan. Outcome Approved the Group budget, ensuring that we have sufficient resources and that targets are suitably stretching but achievable and will contribute to the Group’s long-term growth. Reviewing our risk appetite Audit committee review – August and December 2024 The audit committee assists the Board by formally reviewing twice a year the Group and divisional risk registers and risk management and internal control processes including conducting deep dives into key topics (see page 101 and pages 104 to 107). Board review – October and December 2024 Following its review of the Group risk register, five-year strategic plan and three-year budget period, the Board considers the Group’s established risk appetite statements, which broadly cover strategic, tactical, operational and compliance objectives, to compare current levels of risk in these categories with our risk appetite and risk tolerance levels. The Board then agrees any actions to be taken for future monitoring as a result of changes to net risk levels. Our integrated approach to risk management (see page 52) facilitates our annual assessment of the Group’s long-term viability. See pages 78 and 79 for our approach to assessing long-term viability, incorporating scenario modelling based on relevant principal risks. 91 Governance Directors’ and corporate governance report continued Purpose, values, strategy and culture The Board ensures we maintain a positive culture so that we can attract and retain talent and achieve the highest levels of productivity and performance. This is vital to retaining a competitive market presence and achieving our purpose and strategy. Our culture has developed from our long-held Core Values, which form the basis of our Group Code of Conduct. The Code of Conduct is designed to ensure that our employees understand the need to act responsibly and maintain our reputation when working and interacting with our stakeholders. The Code of Conduct and supporting policies are approved by the Board. How the Board monitors culture Regular meetings with management Inviting employees to present at Board and committee meetings Non-executive directors’ meetings and discussions with a wide range of employees during the strategy review process and without senior management present In November, instructing an independent cultural review to understand how well culture is embedded across the Group Whistleblowing feedback and any external or internal audit reports of possible breaches of the Code of Conduct Considering meeting papers to identify any areas of concern, for example: – people statistics, including employee turnover, internal promotions, absenteeism and diversity – health and safety performance – client/partner feedback and satisfaction scores Investor feedback External ESG ratings 2 How culture is embedded by the Group management team Recruitment processes Induction and mandatory e-learning, including on our Code of Conduct Objective setting, development plans and remuneration policies Leadership development programmes Annual conferences and other internal communications Employee share plan participation Ensuring our suppliers meet the expected standards of behaviour set out in our Supplier Code of Conduct 1 Future priorities The Board will continue to monitor, in particular: any incidences of unsafe behaviours on our sites which might indicate where a change of policy or further or different training is needed; the effectiveness of divisional activities to increase diversity. While people are reporting feeling included, and we employ people from a wide range of socioeconomic and educational backgrounds, we are still struggling to increase our gender and ethnic diversity numbers; the development of additional divisional speak-up programmes; and actions taken to respond to new legislation, e.g. the changes to the Equality Act enacted during 2024. 5 Outcomes The 2024 Board performance review concluded that the Board has maintained a culture of continuous improvement, setting ambitious targets and ensuring open and honest communication with key stakeholders. The Board was satisfied that: – all whistleblowing reports in 2024 were resolved appropriately and not indicative of any systemic issues across the Group. Any substantiated allegations of theft or fraud, for example, resulted in the dismissal of those individuals to reinforce the need to behave lawfully and ethically; and – overall the cultural review found that individuals were committed to the Group’s culture and values. There are good levels of engagement across the Group and employees are open, positive and engaged with a willingness to speak up, which reinforces the Group’s culture. 4 Looking behind the stats The Board reviews activities and initiatives by our divisions in the following areas to ensure they are on the right track to achieving desired outcomes: succession planning and talent development; health, safety, physical, mental and financial wellbeing; diversity and inclusion; employee engagement, such as survey participation, feedback and follow-up actions; and remuneration, to ensure that it aligns with our values and encourages desired behaviours. 3 Mixed Use Partnerships employee survey response rate 90% Fit Out employees agreeing we live by our Core Values 89% Partnership Housing employees’ score for culture 9/10 92 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued The quick read... Regularly reviewed the composition and balance of skills of the Board and its committees to ensure that they remain suitable Reviewed Board/committee succession planning and managed the search for a new non-executive director, appointed in September 2024 Recommended the appointment of the new company secretary Commenced the search for a replacement chair to manage the transition of the role ahead of the end of the current chair’s nine-year term Reviewed succession plans for the Group management team and senior leaders and progress in diversity and inclusion Managed the internally facilitated performance review of the Board, committees and individual directors Key responsibilities: Board and committee composition Identifying potential skills and experience gaps Leading the Board appointment process Reviewing succession planning for the Board and Group management team Reviewing wider senior leadership and divisional succession planning Overseeing the Board performance review process Monitoring activities to increase diversity and inclusion throughout the Group The committee’s full role and responsibilities are set out in its terms of reference, which were reviewed and approved by the Board in December 2024 and are available on our website. I am pleased to present to you the report from the nomination committee for 2024. Michael Findlay Chair Committee composition and performance review The committee’s membership is shown in the table below. The executive directors, members of the senior management team and external advisers may be invited by the committee to attend all or part of any meeting, as and when appropriate. Members 1 Member since Attended/ scheduled Michael Findlay 2 (chair) 2016 5/5 David Lowden 2018 5/5 Jen Tippin 2020 5/5 Sharon Fennessy 2024 5/5 Mark Robson 3 2024 1/5 Malcolm Cooper 4 2015 2/5 Kathy Quashie 4 2022 2/5 1 Biographies of members are set out on pages 86 and 87. In compliance with the UK Corporate Governance Code (the ‘Code’), the majority of committee members are independent non-executive directors. 2 Michael Findlay is not permitted to chair parts of meetings where his own succession and performance are discussed. 3 Mark Robson was appointed to the committee from 1 September 2024. He was unable to attend the call in October 2024 due to a prior commitment that could not be changed. 4 Kathy Quashie and Malcolm Cooper were members of the committee until their resignations from the Board on 31 July and 31 August respectively, and attended all scheduled meetings of the committee until they stepped down from the Board. Our internally facilitated performance review of the Board in 2024 included a review of the committee (see page 99 for further details of the process). This concluded that the committee was working well, with good open discussion, including in relation to management succession. It was agreed that key areas of focus would be succession planning for members of the Group management team (GMT) and other senior roles, including conducting a review of individual development plans for senior leaders and increasing gender and ethnic diversity at all levels. Nomination committee report 93 Governance Directors’ and corporate governance report continued Nomination committee report Board composition and skills The committee has been active in fulfilling its responsibilities, ensuring adequate succession planning for the Board, overseeing the induction of new appointees and supervising a smooth transition in onboarding our new audit committee chair, chief financial officer and responsible business committee chair. Every year, the committee reviews the Board’s skills matrix, which is kept updated with director changes. The matrix shows the directors’ self-assessment of their skills and experience and the lengths of tenure of the non-executives. It is a useful succession planning tool for identifying potential gaps in skills and knowledge that may be needed longer term and for monitoring diversity in its broadest sense. This year, the Board’s skills were also mapped against our principal risks to see if there were any skills gaps needing to be addressed by the committee. At its December meeting, the committee discussed the outcome of the annual performance reviews of the Board and individual directors and concluded that, following the director changes in the year, the Board continues to have a good, broad mix of skills required to meet our strategic priorities and future growth. While there were no material skills gaps on the Board or committees across the 25 skills identified in the matrix as required for the Board, it was noted that the weakest area of combined expertise, when taking the Group’s principal risks into account, was in IT. To meet its responsibility for overseeing the IT strategy including cyber security risks, the Board invites the Group IT director and head of information security and compliance each year to its May and December meetings. This ensures that the Board is kept updated on issues such as the pace of technological change, newly emerging technology, growing trends in cyber risk, and our risk management strategy to improve our cyber resilience. The Board’s composition and skills will be reviewed by the new chair following his appointment. Induction and training for directors Following their appointment, new directors are given an induction programme tailored to their background and experience. Inductions include meetings with the chair, executive directors, divisional managing directors, company secretary and other senior management to help the director gain an understanding of the Group’s governance, culture, strategic priorities and how each division operates. The meetings are supplemented with documents and materials, including historical Board and committee papers, Group policies, recent results announcements, investor relations reports and performance data. To develop and maintain the non-executives’ understanding of the business, GMT members and other senior executives are invited from time to time, as appropriate, to present to the Board and committees on their areas of responsibility. The non-executives are also encouraged to meet with the divisional teams during the year outside of Board meetings, including visits to their projects, both during and in addition to the Board’s annual strategy review. All directors undertake external training and/or attend seminars relevant to their duties. They also sit e-learning modules and refresher training courses on a range of topics, issued periodically by the Company. Succession planning Board succession planning and appointments In 2023, the Company announced the appointment of Sharon Fennessy to the Board with effect from 1 January 2024. This allowed an effective period of handover until she took over from Malcolm Cooper as chair of the audit committee in May. Malcolm stepped down from the Board prior to the end of his nine-year term (the maximum tenure that the Code deems appropriate for a director to be considered independent). Also in 2023, the Company announced that Kelly Gangotra would succeed Steve Crummett as chief financial officer in 2024. Kelly was subsequently appointed to the Board on 7 May. See our 2023 annual report for Sharon’s and Kelly’s appointment processes. In early 2024, the committee began the search for a new non-executive director to succeed Malcolm as chair of the responsible business committee. In July, the Board was delighted to announce Mark Robson’s appointment to the Board with effect from 1 September. Mark was appointed chair of the responsible business committee and member of the nomination and remuneration committees. As my final three-year term as chair of the Board ends in October 2025, the committee, chaired by the senior independent director, also began a search this year for my successor, to allow a reasonable timeframe for a smooth transition. This resulted in the announcement of Peter Harrison’s forthcoming appointment in May (see page 84). When appointing a new director, the committee follows a formal recruitment process, full details of which are disclosed in the annual report that follows the appointment. The panels on the following page show the processes for appointing Mark Robson as non-executive director and Peter Harrison as non-executive director and chair-designate. In June, the Company announced the retirement of Clare Sheridan as company secretary, who had served in her role since 2014. The Board appointed Helen Mason as company secretary. Helen has been general counsel for the Group since 2014 and is now general counsel and company secretary. In July, Kathy Quashie, having served on the Board for three years, notified her intention to step down as a director in August in order to focus on her new external executive role. After discussion, noting the combined expertise of the wider Board and its committees, the Board agreed that a replacement for Kathy would not be sought for the time being. 94 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Nomination committee report The standard term for non-executive directors is three years, although they can serve for up to nine years through three consecutive three-year terms (see page 118). In accordance with the Company’s Articles of Association, all directors retire from office and offer themselves for reappointment by shareholders at every AGM. Before being recommended for reappointment, each director is subject to a formal review in relation to the performance of their duties under section 172 of the Act. The Board has set out on pages 86 and 87 the specific reasons why each director’s contribution is, and continues to be, important to the Group’s long-term success. Further information on the 2025 AGM can be found in the Notice of Meeting to shareholders accompanying this annual report or on our website. External appointments and conflicts of interest Prior to their appointment, new directors are asked to disclose any significant commitments they have, together with an indication of the time involved, so that the Board can assess whether they will be able to devote the time necessary to fulfil their role on the Board. Once appointed, any proposed additional external appointment must be approved by the chair so that any potential conflicts can be considered and to ensure that the additional demands on the director’s time will not affect their ability to perform their role with the Group. Following its annual review in December of the commitments of the chair and directors, the Board was satisfied that they can continue to allocate sufficient time to enable them to discharge their duties and responsibilities effectively and that the external commitments of the non-executive directors do not conflict with their duties as directors of the Company. Searching for the right non-executive director The committee identified two potential search firms and the Board appointed Lygon Group. 1 Lygon was given a detailed brief of the role and responsibilities of a non-executive director and responsible business committee member and chair, the expected time commitment and the skills and experience required. The committee agreed that the successful candidate would have: a broad strategic and commercial background in a customer-focused industry; recent and relevant ESG experience in an industry where health and safety is paramount; understanding and recognition of the importance of ESG and its contribution to long-term value and enhanced corporate reputation; understanding of the benefits of technology to drive change and competitive advantage; and appreciation of the benefits of a decentralised business model. The committee produced a shortlist 2 of candidates who were invited for interviews with the chair, executive directors and non-executive directors. 1 Lygon does not provide any other services to the Company nor has any connection to the Company or any of its directors. 2 The shortlisting took into account potential conflicts and time commitment to ensure that the appointee would have sufficient time to meet their responsibilities. Searching for the right chair The committee, led by the senior independent director (SID), identified two potential search firms and the Board appointed Korn Ferry. 1 Korn Ferry was provided with a detailed brief of the role and responsibilities of the chair of the Board, the time commitment that would be expected and the skills and experience required. The committee agreed that the successful candidate would have: prior experience as a director of a plc; proven ability to promote a collegiate and open culture on a Board and build strong working relationships; a broad strategic commercial background and familiarity with growth businesses within complex company environments; understanding of the requirements of institutional investors; understanding of the benefits of technology to facilitate change and drive competitive advantage; and appreciation of the benefits of a decentralised business model. The committee produced a shortlist 2 of candidates who were invited for interviews with the SID, executive directors and other non-executive directors excluding the current chair. 1 Korn Ferry does not provide any other services to the Company nor has any connection to the Company or any of its directors. 2 The shortlisting took into account potential conflicts and time commitment to ensure that the appointee would have sufficient time to meet their responsibilities. 95 Governance Directors’ and corporate governance report continued Nomination committee report Senior management succession planning Each year the committee reviews succession planning for the executive directors, GMT and senior leaders together with the divisions’ strategies to develop talented people for senior leadership positions while considering diversity. The chief executive is responsible for managing GMT succession planning and the divisions are responsible for preparing plans for their senior leaders. Specifically, the committee receives and reviews: management’s view of the characteristics, skills and expertise needed from our most senior leaders both now and in the future; management’s succession plans for the GMT including short-term contingency cover where immediate successors have not been identified, for example due to the need for further training and development; divisions’ succession plans for their senior leaders including actions they are taking to develop their people and maintain a pipeline of potential future successors aligned to the Group’s long-term strategic priorities; and divisional progress in increasing diversity and inclusion. Following its review in 2024, the committee remained satisfied that the succession planning and development programmes used throughout the Group remain appropriate; however, focus needs to continue on delivering equality, diversity and inclusion (EDI) outcomes and understanding wider workforce issues, particularly attrition rates. Diversity and inclusion Our Board diversity policy, which can be found in the Investors/Governance section of our website, aims to continuously improve the diversity of the Board and its committees and to ensure that diversity and inclusion are embraced at all levels across the Group and reflected in our culture and values. The Board’s objectives as set out in its diversity policy are as follows: women making up at least 40% of the Board (including those self-identifying as women); at least one senior Board position (chair, chief executive, senior independent director or finance director (chief financial officer)) being held by a woman (including those self-identifying as women); women (including those self-identifying as women) making up at least one third of our GMT; and at least one member of the Board being from a minority ethnic background. See table below and commentary on page 97 for our current performance. The chair of the Board leads the agenda to continuously improve Board diversity. We believe that a Board of directors with a broad mix of skills, backgrounds, perspectives and experience will contribute a wider range of ideas and expertise and drive innovation. The committee ensures that selection processes for directors provide access to a diverse range of candidates and will only use executive search firms that have signed up to the UK Standard Voluntary Code of Conduct on Gender Diversity. Board appointments are based on merit and objective criteria such as the skills and experience needed, but with due regard for the objectives set out in the Board diversity policy. While our Board diversity policy applies to the Board, its committees, the GMT and the GMT’s direct reports, it also sets the tone Group-wide. We believe our strategy of organic growth is supported by increasing diversity and inclusion at all levels of the business, encouraging different ways of thinking, and giving every employee the opportunity to use their abilities, skills and experience to the full. The chief executive is responsible, on behalf of the Board, for improving diversity across the Group and ensuring we have a fully inclusive culture. Our approach is reflected in our human rights policy and Code of Conduct, the latter stating our commitment to maintaining a respectful and inclusive workplace based on trust and mutual respect, and valuing the fresh ideas and perspectives that people from different backgrounds bring to our business. The committee and the Board monitor the divisions’ progress in increasing diversity and inclusion as part of reviewing their succession planning, recruitment and development programmes. Our current levels of diversity In accordance with UKLR 6.6.6R(10), the Act and the Code, the following two tables set out the diversity of the Board and executive management (our GMT). For fuller disclosure we have also included the diversity of the GMT’s direct reports. Diversity of sex of the Board and executive management at 31 December 2024 Number of Board members Percentage of the Board Number of senior positions on the Board 1 Number in executive management 2 Percentage of executive management 2 Number of direct reports to the GMT Percentage of direct reports to the GMT Men 4 57.1% 3 8 72.7% 62 68.9% Women 3 42.9% 1 3 27.3% 28 31.1% 96 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Nomination committee report Ethnic diversity of the Board and executive management at 31 December 2024 Number of Board members Percentage of the Board Number of senior positions on the Board 1 Number in executive management 2 Percentage of executive management 2 Number of direct reports to the GMT Percentage of direct reports to the GMT White British or other White (including minority White groups) 6 85.7% 3 10 90.9% 85 94.4% Mixed/multiple ethnic groups 0 0.0% 0 0 0.0% 0 0.0% Asian/Asian British 1 14.3% 1 1 9.1% 1 1.1% Black/African/Caribbean/ Black British 0 0.0% 0 0 0.0% 2 2.2% Other ethnic group, including Arab 0 0.0% 0 0 0.0% 1 1.1% Not specified/prefer not to say 0 0.0% 0 0 0.0% 1 1.1% 1 Chief executive, chief financial officer, senior independent director and chair. 2 John Morgan and Kelly Gangotra are included in both Board and executive management (our GMT). In accordance with the Act, the table below shows our Group-wide diversity in numbers, as well as percentages. Group-wide diversity at 31 December 2024 2024 by number 2024 by percentage 2023 by number 2023 by percentage Men 5,970 74% 5,566 74% Women 2,127 26% 1,932 26% Minority ethnic background 861 11% 726 10% Non-minority ethnic background 7,236 89% 6,772 90% All the data in the tables above has been collected from our HR records, which are held securely and are accessible only to a select number of employees. Following the appointment of Kelly Gangotra as chief financial officer to the Board on 7 May 2024, we have now met the UKLR 6.6.6R(9)(a)(i), (ii) and (iii) targets and our diversity policy target, which require that: at least 40% of the Board are women; at least one senior Board position is held by a woman; and at least one Board member is from a minority ethnic background. We have also exceeded the Hampton-Alexander Review target of 33% of women on the Board. Board diversity will continue to be a factor of consideration in recruitment while also having regard to the needs of the business. At the end of 2024, women made up 27.3% of the GMT following the appointments of Kelly Gangotra and Jo Jamieson (managing director of Property Services), which falls slightly short of our target of women making up at least one third of the GMT (2023: 10%). The percentage of direct reports to the GMT that are women currently sits at 31.1%. In 2024, the Board also approved an interim target for 2027 for ethnic diversity percentage of senior management working in the UK. This target was included in our 2024 Parker Review submission. In its examination and discussion of EDI within the divisions, the committee considered the actions taken and progress made by considering data on recruitment, progression, retention and exits. The committee also received a paper on wider market trends that will impact the shape and size of the workforce in the future; what employees are looking for from their employers; and the diversity performance of our peers. As a result of its review, the committee agreed that a key element of our EDI focus should be on ensuring that the Group remains inclusive to everyone and that all employees understand their personal responsibility in achieving this. It was agreed that further work is needed to better understand what is inhibiting our progress in increasing diversity. This includes further analysis of our attrition rates, in particular people leaving within one year, to identify if there are any issues in our recruitment or onboarding processes. 97 Governance Directors’ and corporate governance report continued Nomination committee report Board performance review As a result of the 2023 externally facilitated review of the performance of the Board and its committees in conjunction with Longwater Partners, the Board agreed that its future focus would continue in the following areas: 2023 Board performance review – actions taken in 2024 Agreed focus areas Actions taken in 2024 Board succession planning Future succession planning considerations for the chair, who was appointed in 2016 Continued oversight of the Company’s senior leadership development and succession plans Reviewing the skills and attributes framework for senior leaders to ensure a continuing pipeline of high-quality internal candidates The nomination committee: led by the senior independent director commenced the search for a new chair (see page 95); reviewed divisional succession and talent development and agreed it would continue to keep succession for the GMT and divisional teams under review; and reviewed and updated the framework of desired leadership skills and characteristics in terms of perceived level of importance to aid future succession planning. Equality, diversity and inclusion (EDI) Practically addressing improving EDI across the Group through a data-led approach and clear plans for delivering EDI outcomes The nomination committee reviewed the divisions’ activities to improve diversity and inclusion and the recruitment data that had been collected for the previous 12 months. While some progress has been made, the Group will continue to analyse the data to better determine appropriate actions to ensure that the Group is inclusive to everyone. Delivering on the Total Commitments Continuing to monitor emerging trends in ESG to ensure our targets are representative of what our stakeholders expect, both in the short and medium term The responsible business committee invited the Group’s ESG reporting manager to update them on emerging trends. The Board continued to monitor our performance against our Total Commitment KPIs. The Board approved the net zero Transition Plan for publication on our website. Ensuring progress is sustained in Partnership Housing Continuing to monitor Partnership Housing’s progress and pace against its strategic plan The Board continued to receive regular reports from Partnership Housing and informally met with its leadership team in October. Progress has continued during the year as long-term partnerships with the public sector continue to grow. The Board will continue to review Partnership Housing’s performance against its medium-term targets. Board training and upskilling Undertaking a session on AI to deepen knowledge and understanding The Board invited an expert on AI to its June meeting to discuss trends in AI including concerns around the need for: verifiable data to be used, along with human intervention; and ethical issues, such as oversimplification, to be carefully monitored and addressed. The Group is trialling a closed AI system to ensure security of the Group’s data and wider information. In July, we conducted an internal performance review of the Board and its committees. Due to the planned change of chair of the responsible business committee following the departure of Malcolm Cooper, it was decided to defer the performance review of the responsible business committee to 2025, to allow Mark Robson, the newly appointed chair, time to gather his own perspectives on the activities of this committee. The next externally facilitated performance review will be undertaken in 2026 in line with the Code. 98 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Nomination committee report Conclusions of the 2024 performance review and future focus areas The 2024 performance review confirmed that the Board and committee meetings are working well with a good, collegiate team atmosphere and open dialogue on all issues. It also concluded that the Board is focused on the right priorities, with appropriate involvement in key decisions. The Board has a good mix of skills and experience providing an appropriate balance of support and challenge to the executives and, with additional support in respect of IT as noted on page 94, no changes to membership were deemed necessary outside of existing succession planning. The Board agreed that the future areas of focus for the Board and its committees would continue to be: succession planning, with continuing focus on EDI and maintaining the Group’s culture; having greater oversight and understanding of wider workforce issues, notably in respect of attrition rates; ensuring Property Services returns to profitability in 2025; achieving business growth in Mixed Use Partnerships and Partnership Housing; and our Total Commitments and the next phase of the ESG journey. Following the individual meetings with each director, the committee agreed that each of the non-executive directors remains independent, continues to meet the time commitments required for the role, is able to discharge their duties and responsibilities for the coming year, and is an effective member of the Board. The 2024 internal performance review process Each Board member completed an electronic questionnaire on the actions taken and progress made on the five agreed focus areas identified from the performance review conducted by Longwater in 2023 (see panel on page 98). The questions in this year’s review therefore followed up on those key areas to firstly ensure that satisfactory progress has been made and secondly to identify any areas where further work is required. The chair presented the outcomes of the review at the December Board meeting for discussion and to agree future areas of focus. The chair held meetings with each director individually to formally review their performance, taking into consideration any training they had undertaken. The senior independent director led the Board appraisal of the chair’s performance. A summary of results and agreed focus areas for 2025, including how the performance review has or will influence Board composition, is set out below. We will report on progress against these and any further actions in our 2025 annual report. Looking ahead In 2025, the committee will continue its focus on: succession planning for the Board and GMT; succession planning in the divisional management teams; improving diversity and inclusion across the Group; and understanding wider workforce issues including attrition rates. Michael Findlay Chair of the nomination committee 25 February 2025 99 Governance Directors’ and corporate governance report continued The quick read... Focused on the integrity of the 2024 financial statements and challenged management’s assumptions and key judgements as appropriate Ensured the independence and effectiveness of the internal audit function Reviewed and confirmed the independence and effectiveness of the external audit process Reviewed the effectiveness of internal control and risk management systems Conducted robust assessments of emerging and principal risks to facilitate the Board’s risk appetite review Reviewed management’s approach to the assurance process for reporting under Provision 29 of the 2024 Code and considered the additional requirements set out in the Economic Crime and Corporate Transparency Act Key responsibilities: Monitoring the integrity of the Company’s financial results and reviewing significant financial reporting judgements Reviewing the external audit process and making recommendations to the Board with regard to appointing, reappointing or removing the external auditor Reviewing the Company’s internal financial controls and internal control and risk management systems Monitoring and reviewing the effectiveness of the Company’s internal audit function The committee’s full role and responsibilities are set out in its terms of reference which were reviewed by the committee and approved by the Board in December 2024 and are available on our website. On behalf of the Board, I am pleased to present the committee’s report for the year ended 31 December 2024. Sharon Fennessy Chair Audit committee report Committee composition and performance review The committee’s membership is shown in the table below. At the committee’s request, meetings are regularly attended by the chair of the Board; chief financial officer; Group financial controller; Group head of audit and assurance; EY lead audit partner; and other representatives from the external auditor. The committee also meets privately with the external auditor and Group head of audit and assurance in case they wish to raise any concerns outside of the formal meetings. Members 1 Member since Attended/ scheduled Sharon Fennessy 2 (chair) 2024 3/3 Malcolm Cooper 3 2015 2/3 David Lowden 2018 3/3 Jen Tippin 2020 3/3 1 Biographies of members are set out on page 87. In compliance with the Disclosure Guidance and Transparency Rules (DTRs) and the UK Corporate Governance Code (the ‘Code’), all committee members are independent non-executive directors and the committee as a whole has competency, skills and experience relevant to the sector. 2 Sharon Fennessy is a qualified accountant and has competency in accounting and financial experience that is recent and relevant for the audit committee of a company in the sectors in which we operate, as required by the DTRs and the Code. 3 Malcolm Cooper stepped down as chair of the audit committee following the Company’s AGM in May 2024. He attended all audit committee meetings until he stepped down from the Board on 31 August 2024. Our internally facilitated Board performance review in 2024 included a review of the audit committee (see page 99 for further details of the process). Overall, the review confirmed that the committee is performing effectively, has a strong chair, receives clear, concise pre-reading papers, and has strong advisory support when required. It was agreed that the committee would continue to focus on the areas listed on page 107. 100 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Audit committee report Key activities during the year Committee meetings are scheduled in line with the Company’s financial reporting cycle and a formal agenda ensures that all parts of the committee’s remit are covered. The committee considers it remained compliant with the Code and the FRC Guidance on Audit Committees throughout the reporting period and followed the FRC’s Audit Committees and the External Audit: Minimum Standard as published in May 2023. The committee’s key activities during the year are set out in the following table, and further information on its work is set out on the subsequent pages. Activity/review Financial reporting 2023 reporting period Reviewed the 2023 draft annual report including: – significant accounting judgements for the 2023 audit, including the building safety provision; – alternative performance measures used by management and disclosure of reconciliations back to the IFRS statutory reported figures; – going concern statement including management’s forecasts and projections for 2024; – viability assessments including management’s process and assumptions for assessing viability; – undertaking a review to ensure the annual report is fair, balanced and understandable; and – the draft full-year results announcement. 2024 reporting period Reviewed the interim trading updates. Reviewed significant accounting matters and assessed whether suitable accounting policies have been applied in preparation for year-end reporting. Reviewed the 2024 half-year statement and the half-year going concern assessment. Conducted an initial review of the 2024 full-year going concern and viability assessments and impairment testing of goodwill. Conducted a review of alternative performance measures used by management and disclosure of reconciliations back to the IFRS statutory reported figures. External audit In early 2024, evaluated the performance of the auditor in the 2023 audit and the effectiveness of the external audit process. Recommended to the Board the reappointment of EY as external auditor for the 2024 audit and approved the audit fee. Monitored and confirmed continuing compliance with our Group policy on the engagement of the external auditor to supply non-audit services, including review and approval of a revised non-audit services policy. Reviewed and monitored the independence and objectivity of the external auditor. Reviewed EY’s plan for the scope of the 2024 audit, including materiality and key audit risks and their progress. At its February 2025 meeting after the conclusion of the 2024 audit, recommended to the Board the reappointment of EY as auditor for the 2025 reporting period. Risk management and internal controls Formally reviewed the effectiveness of the risk identification process, Group and divisional risk registers, and the Group’s approach to addressing climate-related financial risk. Reviewed the Group’s approach to Task Force on Climate-related Financial Disclosures (TCFD), the TCFD statement, scenario analysis and compliance with climate change reporting, including consideration of climate change risks and the approach taken to quantify our climate-related risks and opportunities. Conducted deep dives into key risk areas, including discussion of the Group’s emerging risks. Received an update from management on the provision made for building safety liabilities and considered the continuing appropriateness of the level of provision. Reviewed the effectiveness of the Group’s internal financial controls and internal control and risk management systems, including a deep dive on Property Services. Monitored and reviewed the effectiveness and performance of the Group head of audit and assurance in connection with the 2024 agreed internal audit plan. Agreed the appropriateness of the 2025 proposed internal audit plan. Reviewed management’s progress in complying with the new reporting requirements under Provision 29 of the 2024 Code and the additional new requirements under the Economic Crime and Corporate Transparency Act including reviewing the Company’s procedures for detecting fraud. 101 Governance Directors’ and corporate governance report continued Audit committee report Financial reporting and significant accounting matters The directors are responsible for preparing the annual report and accounts (see responsibility statement on page 134). The committee is responsible for reviewing and reporting to the Board on the clarity and accuracy of the half-year and full-year financial statements before proposing them to the Board for approval. In order to monitor the integrity of the Group’s reporting and financial management processes, the committee receives and reviews in detail papers from the chief financial officer and the Group’s financial controller together with reports on the work and findings of the external and internal auditors, who are also regularly invited to attend meetings of the committee. The committee also receives a report from the ESG reporting manager on climate data assurance in respect of the Group’s Scope 1, 2 and 3 emissions as part of its review of the TCFD statement. This ensures that there is effective communication between all the relevant parties and that the financial statements present a ‘true and fair’ view. It also gives committee members the opportunity to assess whether suitable accounting policies have been adopted and to discuss and challenge management, where appropriate, on matters such as the appropriateness of the accounting policies that have been adopted, the robustness of critical accounting judgements, and key accounting estimates reflected in the financial results to ensure that it is satisfied with the outcome. As part of its review of the financial statements, the committee looked at three significant matters which required the exercise of judgement in connection with the financial statements. The detail of what was reviewed and discussed and the conclusions reached are set out in the table below. The items below are recurring matters. In prior years, we identified an exceptional item in respect of building safety. The risk associated with this has reduced and is no longer considered significant. Further information on the significant accounting policies that have been applied and critical judgements and estimates that the directors have made can be found on page 159. Issue Basis of assurance Conclusion Contract revenue, margin, receivables and payables The recognition of revenue and margin on contracts in the financial statements, and the associated contract receivables and payables, requires management to make judgements and estimates. In addition to receiving updates on the key contract issues at Board meetings, where management identifies any significant differences in contract valuations with either clients or suppliers, the committee reviewed the status of the issues at each audit committee meeting. Based on its review and discussions with the management team, internal audit and the external auditor, the committee concluded that the treatment of contract revenue, margin, receivables and payables in the financial statements is appropriate. Impairment of goodwill The Group is required to test goodwill for impairment annually. This test involves a value-in-use model that includes estimates of future cash forecasts, growth rates and an appropriate weighted average cost of capital. The value of goodwill is supported by a value- in-use model prepared by the management team. This is based on cash flows extracted from the Group budget, which have both been approved by the Board. The committee reviewed and challenged the management team on the assumptions used in the value-in-use model. Based on its review and discussion with the management team and the external auditor, the committee was satisfied that the value of goodwill is appropriate. Viability and going concern assessment To carry out a review of the viability of the business and appropriateness of the going concern basis of preparation, management prepares a model based on its budget for the next three years. The model includes a number of assumptions and sensitivities. To satisfy itself that the Group has adequate resources to continue in operation for the foreseeable future and that there are no material uncertainties in respect of the Group’s ability to continue as a going concern, the committee considered the Group’s viability statement, cash forecasts and available borrowing facilities. It challenged management’s assumptions and discussed the sensitivities to risks that could reasonably impact the future operating results. Based on its review and discussion with the management team and the external auditor, the committee recommended to the Board the adoption of the going concern statement and the viability statement for inclusion in the annual report. The committee believes that the significant accounting matters have been properly recorded in the Company’s books and records and appropriately accounted for in the 2024 financial statements. To support the directors in making the going concern and viability statements, the committee reviews the financial modelling scenarios and reverse stress-testing conducted by management for the going concern assessment as well as the viability assessment process undertaken in support of the long-term viability statement and the rationale behind the chosen three-year time horizon (see pages 78 and 79 for further information). As a result of its review, the committee confirmed it was happy with management’s processes, scenarios and modelling assumptions applied for assessing going concern and long-term viability, and that the extreme downside and reverse stress-testing exercise had not identified concerns for the Group. 102 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Audit committee report Fair, balanced and understandable assessment As part of its year-end process, the committee conducted a formal assessment of whether the annual report, taken as a whole, was fair, balanced and understandable, taking into consideration its review of drafts of the annual report and the financial statements, together with: the views of the external auditor and any significant issues raised by them; a paper from the company secretary on the governance of the annual report process, the approach to drafting, and a review of content and messaging; and review and input from senior executives and Company advisers. Taking the above into account together with the committee’s review of the financial statements, the committee recommended and the Board confirmed that it could state that the 2024 annual report, taken as a whole, is fair, balanced and understandable and provides the information necessary for users to assess the Company’s position, performance, business model and strategy. External audit Tenure, independence and effectiveness An important part of the committee’s role is to oversee the Company’s relationship with the external auditor and to carry out an annual assessment of its independence and objectivity, taking into consideration relevant UK law, regulations, the Ethical Standard and other professional requirements. EY was appointed as the Company’s auditor from the 2021 financial year following a formal tender process conducted in 2020 and Peter McIver became the lead audit partner. Each year, to carry out its assessment, the committee reviews and discusses the auditor’s disclosure of the policies and safeguards it has in place to ensure its continued objectivity and independence. These policies and safeguards include limiting the nature of any non-audit services that the external auditor may undertake; ensuring that key members of the audit team rotate off the Company’s audit after a specific period of time; and establishing an independent reporting line from the external auditor to the audit committee. Members of the committee meet with the external audit partner individually at each of the meetings held during the year. In 2024, the committee again met with the lead auditor responsible for the audit of our Construction, Infrastructure and Partnership Housing divisions. EY also provides the committee with an overall assessment of independence and confirmation that the objectivity and independence of the audit engagement partner and audit engagement team have not been compromised. As part of its assessment, EY discloses any relationships that may be considered to bear upon its objectivity and independence. Business relationships are permitted if they are in the ordinary course of business, conducted at arm’s length, and are not material to either party. All contracts are subject to audit partner approval. During the year, as in the previous year, Fit Out continued to provide office fit out services to EY which were not material to either party. Following its review, the committee confirmed that it was satisfied that EY continued to be independent and objective. As part of its responsibility for assessing the ongoing effectiveness and quality of the external audit, the committee discussed the external audit plan at its meeting in August 2024 and reviewed progress against the audit plan at the meeting in December 2024, noting the scope of work to be undertaken and the key audit matters being addressed by the external auditor at the time. The committee did not ask the external auditor to look at any specific areas during the course of conducting its audit other than those already identified as part of the audit plan. There were no requests received from shareholders for certain matters to be covered in the audit. At the meeting prior to the announcement of the full-year results, the committee reviewed the external auditor’s fulfilment of the agreed audit plan and its work to test management’s assumptions and estimates in relation to key audit risk, as described in the independent auditor’s report on pages 140 to 143. The committee also reviewed the results of an evaluation questionnaire on the external auditor and the audit process completed by senior members of Group and divisional finance teams. The questionnaire asked for feedback on EY in terms of the quality of the service provided to meet the audit plan; adequacy of its resources; and its communication and interaction during the process. The questionnaire also sought opinion on whether EY had demonstrated independence, objectivity and professional scepticism when obtaining, evaluating and challenging audit evidence, particularly in the key areas of focus identified in the audit plan such as those involving significant management judgements. See pages 140 to 143 for examples of matters on which EY challenged management during the course of its audit. The committee noted in its review the key conclusions including: that the 2024 agreed audit plan had been met and had incorporated and adequately addressed any changes identified in perceived audit risks; that EY had been thorough in the depth and robustness of their review and the handling of key accounting judgements; and that overall feedback from the key people involved was that EY had scored highly in all key categories of scoring described above, reflecting a high level of effectiveness in each area. As a result, the audit committee was able to provide feedback to EY that it had concluded that there were no issues with EY’s overall effectiveness as auditor. 103 Governance Directors’ and corporate governance report continued Audit committee report Policy on the auditor providing non-audit services The Company’s policy on the engagement of the external auditor for non-audit-related services, which was reviewed and approved in 2024, complies with the FRC’s Revised Ethical Standard and is available on our website. The policy is designed to ensure that the provision of non-audit services does not impair the external auditor’s independence or objectivity or create a conflict of interest. The policy applies to the Company and all its wholly owned subsidiaries. It provides guidance on the type of work that is acceptable or prohibited for the external auditor to undertake, and the process to be followed for approval. The categories of services that are prohibited are in line with legislation and include valuation work and preparing accounting records and financial statements. For other services not falling within the prohibited services list, the external auditor is eligible for selection by the Company provided that its skills and experience make it competitive and the most appropriate supplier of these services. Permitted services can be carried out by the external auditor subject to the auditor providing its independence assessment to the audit committee and pre-concurrence being provided by the committee in accordance with the policy. In addition, EY has its own safeguards in place to confirm that non-audit work prohibited by the FRC’s Ethical Standard is not provided to the Group. The committee monitors compliance with the Company’s policy throughout the year and confirms that, during 2024, the committee approved a recurring subscription to EY Atlas (a subscription-based product which gives clients access to EY technical insights relating to accounting, financial reporting and regulatory filing) of c.£5k per annum. No other fees for non-audit services were incurred by EY during the year (see note 3 on page 162). Reappointment of external auditor Having regard to the considerations referred to above, the committee has satisfied itself that EY, the current external auditor with responsibility for the 2024 financial year end, remains independent and effective. As a result, following recommendation from the committee, the Board will propose the reappointment of EY as external auditor in a resolution put to shareholders at the forthcoming AGM. The committee confirms that their recommendation is free from influence by a third party, and no contractual term of the kind mentioned in Article 16(6) of the Audit Regulation has been imposed on the Company. Subject to the continuing independence and effectiveness of EY as the external auditor or changes in legislation, the committee does not anticipate putting the audit out for tender until 2030 but will continue to monitor this annually to ensure the timing for the audit tender remains appropriate. The Company has complied with the Statutory Audit Services Order 2014 for the year under review. Risk management, internal audit and internal controls Risk review At its meetings in August and December, the committee carried out a robust assessment of the Company’s principal and emerging risks. As part of each review, the committee received a paper from the Group head of audit and assurance which included: an overview of the risk landscape and how it might impact our strategy over the medium to longer term; the movements in the Group and divisional risks during the period; a summary of the controls and mitigations in place; and an overall assessment of the status of each risk both before and after mitigation. To help assess whether our principal risks are changing and remain within our appetite, the committee conducts deep dives into key areas. In 2024, the deep dives focused on: supply chain liquidity (see principal risk E, page 57), the committee noting that this risk had increased during the year due to industry failures and that it was important for the divisions to remain vigilant; the effect of the economy on our residential portfolio (see principal risk B, page 54), noting that while cost pressures were continuing to challenge the viability of some schemes, we have flexibility in our models to work through issues and seek alternative funding; latent defects (see principal risk I, page 60), the committee noting that this risk had reduced due to progress with remediation of building safety issues and a reduction in the likelihood of new issues arising, and agreeing to keep the Group’s mitigating actions under review to ensure they remain appropriate; and emerging risks (see page 62), including longer-term potential scenarios that require monitoring. Following its assessment at the year end, the committee noted that during 2024 our overall risk profile had stabilised, influenced by more resilient macro and consumer finances, easing of inflation and reduced cost-of-living pressures on households and businesses. The committee concluded that while some uncertainty continues, our risk profile has remained stable primarily because our markets are predominantly in the public and regulatory sectors. The committee regards these sectors to be structurally secure and noted that they include recent government commitments to critical construction and infrastructure such as affordable housing and regeneration which align to the Group’s strategy. More detail on challenges in our markets and how we are mitigating them can be found in our market conditions section on page 16 and in our managing risk section on pages 54 and 57 (principal risks A, B and E respectively). 104 Morgan Sindall Group plc Annual Report 2024 Internal controls Directors’ and corporate governance report continued Audit committee report Our continued focus on cash and our robust working capital management are reflected in our strong cash position and balance sheet, which support us in long-term decision-making and selecting the right projects that match our risk appetite, particularly in any declining markets. The committee reviewed the Group’s risks in August and December to facilitate the Board’s discussion of whether our risk appetite remains appropriate (see page 91). At the Board’s request, the committee took into account the change in government and in particular any changes to net risk levels following the Autumn Budget. Review of internal audit and risk management and internal control framework The internal audit function is managed by the Group head of audit and assurance, who oversees the divisional heads of internal audit and assists with risk management. Internal audit conducts its work in line with the Internal Audit Charter, which has been drafted in accordance with the recommendations of the Institute of Internal Auditors. The internal audit function is appointed by the Board to facilitate the committee’s monitoring and review of the effectiveness of our risk management and internal control framework. Internal controls are a system of processes, activities and methods that mitigate the risks threatening an organisation’s ability to achieve its strategic objectives. Our key internal controls are described in the panel to the right. We perform internal audits across a broad range of areas, giving the committee assurance that our key internal controls are logically designed, fit for purpose and operating effectively with consistency and reliability. Each internal audit includes a subjective assessment of culture, supplemented by a rolling programme of peer group project reviews (overseen by internal audit) in Partnership Housing, Construction and Infrastructure. In addition, throughout the year internal audit engages with colleagues in the functions of health, safety and environment, IT and cyber security, legal, company secretariat, finance, tax and treasury, business improvement and HR to gain insight into the Group’s performance in these areas. In 2024, the committee received an update on the progress of Property Services’ business remediation plan. It noted that key improvements had been made to the division’s internal controls including a revised financial control matrix and stricter controls around work winning. Financial Financial reporting system – to ensure the effective safeguarding of assets, proper recognition of liabilities and accurate reporting of profits: a comprehensive budgeting and forecasting system, regularly reviewed and updated; a management reporting system, including monthly divisional reports to the Board; and financial reviews in the annual internal audit plan to validate the integrity of divisional management accounts. Investment and capital expenditure – detailed procedures and defined levels of authority, depending on the value and nature of the investment or contract, in relation to corporate transactions, investment, capital expenditure, significant cost commitments and asset disposals. Working capital – continual monitoring of current and forecast cash and working capital balances through a regime of daily and monthly reporting. Operational Group structure – divisional boards, with certain key functions such as tax, treasury, internal audit, IT, pensions and insurance retained at Group level, and a system of delegated authorities to ensure that decisions are made at the appropriate level (see risk governance framework on page 52). Tender, project selection and contract controls – tenders reviewed in detail with approval required at relevant levels and at various stages from the start of the bidding process through to contract award; assessment of the financial standing of clients and key subcontractors; and robust procedures to manage ongoing contract risks, with monthly operational reviews of each contract’s performance, including a detailed appraisal of related commercial performance via our cost and value process. Compliance Legal compliance – monitored by divisional commercial directors, HR managers and heads of legal, and the Group commercial director and general counsel; training provided on health and safety, competition law, anti-bribery and corruption, and the market abuse regulation. ISO accreditation – includes 9001 (quality), 14001 (environmental), 45001 (occupational health and safety) and 27001 (information security management). Corporate governance framework and Group policies – written guidance and policies (see pages 76 and 77 for more detail on our policies) at Group and divisional levels. 105 Governance Directors’ and corporate governance report continued Audit committee report In December each year, a draft annual internal audit plan is submitted to the committee for its review and approval. The plan is based on principal and other key divisional risks and takes into account consultations with the divisions, internal audit outcomes, key project metrics and management requests. The 2024 internal audit plan included 91 individual audits, of which c.70% focused on operational activities. During the year, 114 audits were completed covering: project activities – cost and value assumptions, operational, commercial, change management and risk (varying in scope but covering Partnership Housing, Fit Out, Construction, Infrastructure and Property Services); development activities – cost and value assumptions, approvals, risks, capital structuring, partner performance, funding, programme, return on capital, profit and sales (Partnership Housing, Mixed Use Partnerships); key financial controls – cash, debt, Construction Industry Scheme tax compliance, payroll, payment and consolidated reporting (selected divisions); work winning – selectivity, pipeline quality, bidding and bid risk management (selected divisions); and other areas of focus – including supply chain, cyber security and IT, business continuity, anti-bribery, climate, work winning, Building Safety Act, HR and payroll processes, procurement, fraud management, sales and marketing, customer care, and Enterprise finance tool access management (in selected divisions or areas). At its December meeting, the committee reviewed and approved the 2025 internal audit plan as set out below. The internal audit plan continues to follow a similar pattern to prior years with reviews focused largely on areas of the business warranted in terms of risk and/or materiality and includes 95 separate audits including a high proportion of ‘material controls’ coverage as in previous years, with a particular focus on: selected projects – procurement, cost value reconciliation, margin, programme, risk, contingency, change, and health and safety; selected developments – approvals, capital expenditure, viability, risk, structure, funding, schedule, sales, pace and returns; financial/non-financial controls – treasury, human capital, health and safety, anti-money laundering and payroll; work winning – selectivity, pipeline quality, bidding and bid risk management; cyber security – various reviews by the internal audit team plus an extensive plan that includes ISO 27001 and Cyber Essentials Plus certifications; and other – procurement, anti-bribery management system, right-to-work, build quality, sales and marketing, ESG, customer care and IT. In addition to the above audit plan activities, the internal audit team independently monitors Construction’s and Infrastructure’s pipelines and commercial metrics on key live construction projects, conducting a significant number of additional site visits. This provides internal audit and the Board with a greater understanding of our performance across a broad portfolio of work. To assist the committee in reviewing the effectiveness of the Group’s internal control framework, the Group head of audit and assurance submits an internal audit report as part of the meeting papers and is invited to the meetings to discuss it. The report details: progress made against the internal audit plan, i.e. the number of audits conducted compared with the number scheduled; comprehensive coverage of each audit, highlighting any significant findings; and a formal rating of effectiveness based on whether the audit had identified any issues; recommendations for improvements to the internal controls framework, with timescales for completion; and the implementation stage for recommendations (i.e. not due, overdue, high priority or overdue) to give the committee the opportunity to request more information on any areas of concern it believes require greater scrutiny. The Group head of audit and assurance also discusses with the committee whether the internal auditors, having conducted their audits, are satisfied that the internal controls framework is operating effectively. The committee has visibility over the effectiveness of internal controls through the following additional mechanisms: the Board’s access to senior managers, including the Group commercial director, general counsel and company secretary, Group IT director, and Group director of procurement and sustainability; a fraud log report that details all calls to the Raising Concerns phone line, which is managed independently by a third party. Follow-up investigations are conducted by the general counsel and company secretary and/or internal audit. The log is updated and distributed to the Board at regular intervals throughout the year; the Delegation and Limits of Authority Procedures which enable the Board to see if the commercial projects under consideration align with the Group’s strategic priorities; health and safety incident reporting which gives the Board oversight of how successfully we are complying with working practices and procedures to prevent physical harm to our workers and other stakeholders; and discussions with the external auditor of their view of our control environment and any observations made during their audit. In 2024, the processes described above together with internal audit’s conclusions from the audits they had performed during the year enabled the committee to conclude that we have an effective risk management and internal control framework in place. 106 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Audit committee report Preparations to comply with Provision 29 During the year, the committee reviewed the requirements of the 2024 Code issued by the FRC in January 2024. It noted that Provision 29, which comes into effect for accounting periods starting on or after 1 January 2026, requires the Board to explain how it has monitored and reviewed the effectiveness of the risk management and internal control framework and to provide a declaration on the effectiveness of material controls as at the relevant balance sheet date. In anticipation of Provision 29, the audit committee asked the Group head of audit and assurance to consider what would be required to enable the Board to provide the declaration. Throughout 2024, the committee was given regular progress updates on the preparations being made for these additional requirements and exercised its scrutiny by interrogating the approach being taken and the pace of progress. Our preparation for compliance with Provision 29 has largely been a continuation of work we have already been doing in the divisions and at Group level, supported by a robust internal audit plan. As part of the process of identifying our material controls, we have expanded our risk and control matrix, which is used as the basis for the divisional self-assessment process, from looking solely at financial controls to covering financial, operational, commercial, ESG-related and fraud-related controls. Following the work carried out this year, we can confirm that our existing annual internal audit planning is already aligned with the provisional list of material themes and controls emerging from consultation with the divisions, meaning that we will not have to make any significant change to our current approach, although we will be refining this during 2025. Independence and effectiveness The internal audit function is subject to validation by an independent, external organisation every five years. The last external assessment was carried out by Blackmores (UK) Ltd in 2021, with details disclosed in our 2021 annual report. Each year, the committee assesses the effectiveness of the internal audit function. In its 2024 internal assessment, the committee: met with the Group head of audit and assurance separately without the executive directors present to discuss the effectiveness of the internal audit function. No new matters or issues were raised that had not already been reported by the executive directors; reviewed and assessed the internal audit plan; reviewed whether necessary actions were being taken promptly to address any failing or weakness identified by internal control audits; reviewed whether the causes of any failing or weakness identified indicated poor decision-making, a need for more extensive monitoring or a need to reassess the effectiveness of management’s ongoing processes; and assessed the role and effectiveness of the internal audit function in the overall context of the Company’s risk management system and whether the function is able to continue to meet the needs of the Group. The results of the latest assessment were reviewed by the committee in December 2024, and it was satisfied that: the internal audit and internal controls were operating effectively; the small number of improvement opportunities identified by internal audit during the course of the 2024 audit were being addressed and implemented effectively; the internal audit team was adequately staffed and remained independent; the risk to the audit team’s independence and objectivity was low; and preparations for Provision 29 were being addressed adequately by the Group. Looking ahead In 2025, the committee will give particular attention to: the integrity of our financial reporting, including a focus on the smaller divisions; and risk management and internal controls, in particular continued preparation for compliance with the Economic Crime and Transparency Act in the area of fraud and Provision 29 of the 2024 Code. Sharon Fennessy Chair of the audit committee 25 February 2025 107 Governance Directors’ and corporate governance report continued The quick read... Reviewed safety performance and wellbeing support Received presentations on our performance against our Total Commitments targets Monitored our progress to achieving our 2030 and 2045 net zero carbon targets Received an update on our social value initiatives Key responsibilities: Reviewing the Group’s responsible business strategy, targets, risk exposure and performance against our Total Commitments Monitoring how our governance, skills and resources are used to ensure compliance with our Group policies and applicable law and regulations Receiving regular reports on safety performance and reviewing key issues arising and the impact of our operations on the health and wellbeing of employees Monitoring our performance against external responsible business rating standards The committee’s full role and responsibilities are set out in its terms of reference, which were reviewed by the committee and approved by the Board in December 2024 and are available on our website. I am pleased to present the report of the responsible business committee for 2024. Mark Robson Chair Responsible business committee report Committee composition and performance review The committee’s membership is shown in the table opposite. Mark Robson was appointed chair of the committee on 1 September 2024. The committee invites the chief financial officer to attend each meeting and other members of senior management to attend all or part of meetings, as and when appropriate. An external review of the committee’s performance took place in 2023 and an internal performance review was planned for 2024. However, it was decided to defer the internal performance review to 2025 to give the newly appointed chair time to review the work of the committee. Members 1 Member since Attended/ scheduled Mark Robson (chair) 2 2024 1/3 Michael Findlay 3 2024 2/3 Malcolm Cooper 4 2017 2/3 1 Biographies of members are set out on pages 86 and 87. 2 Mark Robson was appointed as chair on 1 September 2024. 3 Michael Findlay was appointed as a formal member of the committee from 1 January 2024. He was unable to attend the responsible business committee meeting in February due to a prior commitment. 4 Malcolm Cooper stepped down from the Board on 31 August 2024. Key activities during the year The committee assists the Board in its oversight of our ESG strategy to ensure that we make progress on delivering our Total Commitments (see pages 38 to 51). During 2024, the committee continued to review: our safety performance, to ensure that we are driving towards our goal of zero incidents and that we have a clear strategic plan in place to address any issues that arise; the Group health and safety framework, to ensure it remains focused on the right objectives; the divisions’ activities to support their employees’ physical and mental wellbeing; progress made on our commitments to improving the environment, working together with our supply chain, and enhancing communities; and the ESG regulatory reporting landscape and emerging reporting requirements. The nomination committee reviews the Group’s performance in developing our people, the Board reviews divisional progress on improving equality, diversity and inclusion (EDI), and the audit committee reviews climate-related risks and opportunities. 108 Morgan Sindall Group plc Annual Report 2024 Directors’ and corporate governance report continued Responsible business committee report Safety performance The committee supports the Board by conducting deep dives into various aspects of safety, such as high-potential incidents and accidents reported under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDORs), to ensure management’s investigations and actions remain appropriate. The Group commercial director is invited to attend each committee meeting and provides a report containing a detailed update on the Group’s safety performance and the actions we are taking. The committee also reviews follow-up actions to any whistleblowing reports relating to health and safety (2024: aside from drug/alcohol misuse allegations which are reviewed by the Board as part of its biannual whistleblowing review, the committee reviewed one report that had been addressed in relation to an allegation that a near-miss event had occurred but had not been recorded in either the divisional records or the Group’s safety tracker in accordance with the Group’s policy). At its February 2024 meeting, representatives from our Construction division demonstrated the immersive learning experience being rolled out across its regions. This included two films, one on working at height and correctly tethering tools to prevent them from being dropped, and the other addressing the interface between plant and people. To date, the training has been delivered to c.1,300 people including supply chain members, and in response to positive feedback from attendees, Construction developed two further sessions, on fire safety and buried services, which were launched in January 2025. The committee approved refreshed objectives for our Group health and safety framework: early engagement on health and safety in the design and preconstruction stages; to be a learning organisation by strengthening our corporate memory; and engaging with our supply chain to improve health and safety performance. Following this, our Group protecting people forum agreed four Group-wide ‘leading indicators’ where the divisions have created a collective, proactive and strengthened approach which we firmly believe will lead to improvement in our ‘lagging indicators’ moving forward. Furthermore, the divisions have also developed a way of assessing compliance with these leading indicators to ensure we focus on positive interventions and sharing best practice. As at the year end, the committee agreed that: while we have seen an improvement in the number of reportable incidents compared to prior years, we need to remain vigilant; the increasing numbers of high-potential incidents being reported and positive interventions being recorded indicate a positive health and safety culture where corrective actions are being taken and lessons being shared across the divisions; and it would invite representatives from the Group protecting people forum to conduct an in-depth review into initial findings and observations following the roll-out of the agreed leading indicators, and present to the committee at its meeting in February 2025. Physical and mental wellbeing As part of our EDI strategy, it is important that we create an inclusive culture where people feel safe being themselves at work without fear of judgement. In addition, we arrange activities and provide resources to support our employees’ mental, financial and physical wellbeing to enable them to be productive and effective, and to thrive. In June, the committee reviewed a report from each division detailing the activities it had undertaken since its last review in June 2023 to promote wellbeing. Following its review, the committee noted that: supplementary to Group-wide employee benefits, all divisions were continuing to develop their own strategies to provide a wide range of health and wellbeing support, taking into consideration feedback received from employees; and the divisions were working to raise awareness of the support available and promoting an environment in which positive behaviours prevent any potential physical and psychological harm. Climate change and improving the environment Our Transition Plan, outlining the steps we will take in the short to medium term to progress towards net zero, was approved by the Board in August for publication on our website. The Group director of procurement and sustainability attended the committee meetings in June and December to present an update on our actions to address climate change, improve air quality and increase biodiversity. The update covered: the work being undertaken by the Group and the divisions to identify opportunities to reduce our emissions; the continued development of CarboniCa, our carbon reduction tool, and its implementation across our projects; waste management activities, including preparation being made to comply with new legislation being introduced in April 2025 for mandatory digital waste tracking to ensure all waste movements are tracked in real time; and the UK projects we have invested in to offset residual carbon transparently and/or increase biodiversity net gain. As a result of its review, the committee remained satisfied that we are on a trajectory to achieve our 2030 and 2045 net zero targets. It will continue to review our approach to improving the environment and the initiatives being undertaken by our divisions. Supply chain During the year, the committee reviewed the work we are doing to maintain the longstanding relationships we have with our supply chain partners. This included: hosting our biannual collaboration event with our supply chain; growing our Morgan Sindall Supply Chain Family to maintain stronger partner relationships; continuing to track our performance in prompt payment of suppliers; 109 Governance Directors’ and corporate governance report continued Responsible business committee report working with our suppliers and subcontractors to improve safety performance; closely monitoring our suppliers’ resilience, as solvency issues remain a concern; and updating our Scope 3 emissions inventory across all 15 categories and continuing to work with suppliers to improve their data collection and accuracy. Enhancing communities At the June and December committee meetings, our Group director of procurement and sustainability reported on the Group’s activities to deliver social, environmental and economic value through our projects for the benefit of the community. During the year, we have continued to take a divisional approach towards delivering social value across our projects since the decentralised nature of our business and network of offices across the UK means we are located in or near to the communities in which we work. Project highlights from across the Group cover community cohesion activities, social mobility, economic resilience, environmental projects, and ongoing partnerships with organisations across the UK. The committee also looked at the tools we used to measure social value and noted that, following the merger of the Social Value Bank and Housing Association’s Charitable Trust tools into the new Built Environment Bank (see page 50), our divisions will use either the Built Environment Bank or the Social Value Portal on their projects according to what their client or partner prefers. The committee also noted that the Built Environment Bank quantifies the impact of the project on wellbeing in the community – an important metric for assessing the social contribution our projects make to local communities. ESG reporting The audit committee assists the Board in its review of the Task Force on Climate-related Financial Disclosures (TCFD) statement as shown on pages 63 to 72 of the strategic report. The Group’s ESG reporting manager attended the December meeting to provide the committee with: an overview of emerging reporting requirements, regulatory standards and voluntary frameworks; an update on the Group’s TCFD statement and key considerations for 2025 and beyond; a summary of our performance with third-party ESG rating agencies; and updates on the Group’s key responsible business activities during 2024. The committee reviewed and discussed: how the mandatory TCFD reporting requirements had continued to be complied with in 2024. In particular, it noted the work that had been carried out during the year to: – commence internal alignment to the International Sustainability Standards Board’s (ISSB) IFRS S2 Climate-related Disclosure guidance ahead of the release of the UK Sustainability Reporting Standards in the first quarter of 2025; – evolve our scenario analysis processes to refine the inputs and update our methodology in line with best practice; and – consolidate our climate-related risks and opportunities and undertake physical risk assessments of a range of risks including wildfire, flood, cyclone, heatwave, sea level rises and water stress on our projects, and their potential financial impact; the preparations being made to report against UK Sustainability Reporting Standards which will include the ISSB’s IFRS S1 and S2; upcoming mandatory and voluntary UK and EU regulatory requirements (including the expected government consultation on the proposed UK Green Taxonomy), their implications for the Group and timelines for compliance; and how the changes in regulation have affected the methodologies being used by ESG rating agencies as they align more closely to EU and UK standards. As a result of its review, the committee concluded that: in order to maximise opportunities for future growth, it is essential that our disclosures keep pace with the evolving developments in the ESG reporting landscape while demonstrating ongoing progress against our Total Commitments and science-based targets; and we will continue to monitor our ESG performance scores and engage proactively with the ESG rating agencies most used by our top institutional shareholders, particularly as the ESG reporting landscape and stakeholder expectations continue to advance and mature. Looking ahead In 2025, the committee will focus in particular on the following: continue to challenge the divisions to reduce the number of RIDDORs, lost time incidents, high-potential incidents and all accidents; review the divisions’ continuing actions to help our employees maintain their health and wellbeing; monitor the Group’s ESG performance to ensure it continues to support long-term performance; review our performance against our Total Commitments targets, including keeping abreast of the increasing and varied demands from stakeholders in respect of ESG as well as emerging regulations and shifting reporting requirements; and ensure continued improvement in the disclosure of our material responsible business impacts, both in the quality of information disclosed and across stakeholder engagement. Mark Robson Chair of the responsible business committee 25 February 2025 110 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report Composition of the committee The remuneration committee is composed solely of independent non-executive directors: David Lowden, Mark Robson and chair, Jen Tippin. Mark Robson joined the committee on his appointment on 1 September 2024 and Kathy Quashie stepped down on 31 July 2024. Details of the skills and experience of the committee members can be found in their biographies on page 87. I am pleased to present to you the report from the remuneration committee for 2024. Jen Tippin Chair Remuneration committee report In a year of record financial results, with a strong daily cash balance, impressive order book and continued delivery of long-term value for our stakeholders, the focus of the committee has been to ensure that our remuneration policy has operated as intended: driving high performance linked to clearly defined goals that are fundamental to our strategy. On behalf of the committee, it is my pleasure to present the remuneration report for the year ended 31 December 2024. This report sets out how the Group pays its directors and decisions made on their pay during 2024. As part of the annual performance review of the Board, a review of the committee concluded that the committee continued to work effectively, with well-structured papers and strong external advisers. It was agreed that the committee would further develop its understanding of wider workforce remuneration to gain more insight into people-related risks, such as the recruitment, retention, attrition and engagement of our people. We continue to engage with shareholders and proxy agencies to enhance our existing relationships. We will ensure that these actions are addressed in the work of the committee in 2025. This report complies with the requirements of the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 as amended in 2013, the provisions of the 2018 UK Corporate Governance Code (the ‘Code’), the Companies (Miscellaneous Reporting) Regulations 2018, the Companies (Directors’ Remuneration Policy and Directors’ Remuneration Report) Regulations 2019, and the Listing Rules. The quick read... Consulted with shareholders regarding the application of the 2023 remuneration policy Monitored remuneration market practices Approved the 2024 and 2025 remuneration for the Board chair, executive directors and senior management team Approved an increase to Kelly Gangotra’s 2025 Long-Term Incentive Plan (LTIP) opportunity from 150% to 175% of salary to better align to market median Reviewed wider workforce remuneration and the alignment of incentives and awards with the Group’s purpose, culture and values Set targets for the 2025 annual bonus and LTIP and reviewed performance against targets for the 2024 annual bonus and 2022 LTIP awards In this report: Remuneration updates for executive directors in 2024 (pages 112 to 114) Our remuneration principles (page 112) Remuneration committee governance (page 112) Summary of the 2023 remuneration policy (page 117) Annual remuneration report (pages 119 to 123) Implementation of remuneration policy in the following financial year (pages 129 and 130) 111 Governance Directors’ remuneration report continued Remuneration committee report Remuneration objectives and key responsibilities As a committee we continue to drive a strong culture of pay in line with performance and shareholder experience. We are committed to being open and transparent in our approach to executive remuneration and strive to keep remuneration arrangements clear, consistent and simple to facilitate effective stakeholder scrutiny. Performance-related components of remuneration form a significant portion of the total remuneration opportunity, with the maximum potential reward available only through the achievement of stretching performance targets based on measures that the committee believes reflect the interests of shareholders and wider stakeholders. Our remuneration principles align with the requirements of the Code. They apply across the Group and are designed to drive the behaviours and results required to support our strategy. They seek to ensure that remuneration: helps retain and motivate executive directors of the calibre required to deliver the Group’s strategy; aligns reward outcomes and value created for shareholders; is appropriately competitive in the marketplace; is clear and simple to enable transparency for all stakeholders; and rewards value creation over the long term. The extent of their responsibilities means executive directors are well paid, but the policy is designed to ensure that they are paid appropriately in line with performance and market. Reference points such as the performance of the business during the financial year in question and over the longer term, the ratio of the chief executive’s pay to the median pay for all employees, the policy for wider workforce remuneration and the experience of our wider stakeholders are important to us, in addition to the use of external benchmarking data when considering executive pay levels. Our key responsibilities include: ensuring our remuneration policy is designed to align with the Group’s purpose, values and culture and to encourage the effective stewardship that is vital to delivering our strategy; approving the design of all share incentive plans for approval by the Board and, where required, by shareholders; reviewing wider workforce remuneration and policies and the alignment of incentives and awards with culture, and taking these into consideration when setting the remuneration policy or determining remuneration for the executive directors; ensuring the policy promotes long-term shareholdings by executive directors by ensuring share awards granted are released on a phased basis and subject to a total vesting and holding period of five years; setting the remuneration of the Board chair, executive directors and Group management team; and ensuring our targets for remuneration are appropriately stretching and aligned to the Group’s strategy. The committee’s full role and responsibilities are set out in its terms of reference which was last updated in December 2024 and is available on our website. Executive remuneration in context The Group has delivered a strong set of results for 2024, despite the challenging macroenvironment, which reflects the quality of the work we have won and our operational delivery. 2024 2023 2022 2021 Percentage change 2024 vs 2023 Revenue £4,546.2m £4,117.7m £3,612.2m £3,212.8m 10% Profit before tax (PBT) adjusted £172.5m £144.6m £136.2m £127.7m 19% Average daily net cash £374.2m £281.7m £256.3m £291.4m 33% Earnings per share (EPS) adjusted 278.8p 247.7p 237.9p 226.0p 14% Share price (end of year) £39.00 £22.15 £15.30 £25.20 76% * See note 28 to the consolidated financial statements for alternative performance definitions and reconciliations. 112 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Remuneration committee report As a result of their performance in 2024, their market position and future prospects, the medium-term targets for Mixed Use Partnerships, Fit Out, Construction and Infrastructure have been upgraded from February 2025. While recovery in the housing market has been modest, Partnership Housing has continued to grow its long-term partnerships with the public sector. Property Services completed its business remediation programme and is positioned to return to modest profit in 2025. The strength of our balance sheet and cash generation have remained high priorities for the Board, enabling us to continue to do the right thing for all stakeholders and ensure that we select the right construction contracts and invest in long-term partnership schemes that will secure future earnings. Against this backdrop, the committee continues to strive to ensure that executive remuneration remains aligned to our strategy, external environment and the UK corporate governance requirements. Wider workforce remuneration and engagement Our divisions pay at or above the real living wage and two divisions are accredited Living Wage Foundation employers. The real living wage increases of c.5% as set out in October 2024 are being applied across the Group ahead of the April 2025 deadline. The average salary increase across the divisions for 2025 is 5.6% which, as in 2024, is higher than the increase applied to executive directors (see 2025 remuneration on page 114). In 2024, 84% of employees received a bonus, with an average bonus paid of £9,206. The annual review of wider workforce remuneration determined that the remuneration of the executive directors and Group management team (GMT) is well aligned with the rest of the Group with a consistent approach taken to fixed pay (salary, benefits and pension). The key differences are pay levels, the split between different elements of pay and the metrics used to measure underlying performance. A much higher proportion of remuneration for the executive directors and GMT is performance related. The executive directors’ remuneration is also subject to various best practice features, required by shareholders, such as bonus deferral and holding periods for vested long-term incentive shares which would be uncompetitive if applied to the wider employee population. I, along with our company secretary, will be meeting with the Group’s HR forum in 2025 to understand issues impacting the wider workforce at a deeper level. In respect of employee engagement, the Board continues to use an alternative arrangement whereby each of the non-executives and the chair take responsibility for engaging with employees as part of their divisional meetings and site visits for the strategy review each year. In addition, directors meet with c.90 employees at the senior management conference each year. These meetings provide the directors with opportunities for discussions with employees and individuals without the executive directors or individuals’ managers present. The directors have provided feedback to the Board throughout the year on these engagements. Property Services held its first management conference in the year and intends to do so annually. To date no issues have arisen from discussions with employees that would impact the principal decisions of the Company. The meetings have confirmed that employees feel engaged, that our Core Values are embedded across the Group and there is openness and transparency in our culture. The divisions undertake a variety of employee engagement activities which include employee surveys, conferences, forums for gathering ideas and innovations, initiatives to clarify career paths and improve conversations between employees and their line managers, and efforts to improve people’s wellbeing and increase social interaction between colleagues. Changes to the executive team during the year Steve Crummett stepped down as finance director and from the Board on 7 May 2024. He remained an active employee of the Company until 31 December 2024, working closely with his successor to ensure a smooth transition while also continuing to support the Company on specific legacy projects, and therefore continued to receive base salary, pension and other contractual benefits until the end of the financial year. As set out in last year’s report, and reflecting his continued service over the period, Steve was eligible to participate in the 2024 annual bonus and to receive a 2024 long-term incentive award, details of which are set out in the relevant sections of this report. Following committee consideration, recognising his reason for leaving the company was by way of retirement, Steve was treated as a ‘good leaver’ for the purposes of his outstanding LTIP awards. Full details around the time pro-rating and performance testing of these awards are set out on page 122. He is subject to a post-exit shareholding guideline in accordance with the policy. Steve was succeeded by Kelly Gangotra who joined the Board as chief financial officer with effect from 7 May 2024. Details of, and the rationale for, Kelly’s starting remuneration arrangements were set out in last year’s report but chiefly comprised: a base salary of £490,475, a pension contribution of 6% of salary, a maximum annual bonus opportunity of 150% of salary, and a 2024 LTIP award of 200% of salary (reflecting a normal award of 150% of salary and a one-off additional 50% of salary to compensate for awards forfeited from her previous employer). 2024 remuneration outcomes Reflecting a further set of record business results, the executive directors will each receive a maximum bonus payout for 2024, of which 33% will be deferred in shares for three years. LTIP awards granted in 2022, which vest on three-year performance to 31 December 2024 (two thirds on EPS and one third on relative TSR), will vest at 100%. The committee satisfied itself that these outcomes reflect the excellent underlying performance of the business over the relevant periods and applied no discretion in their assessment. 113 Governance Directors’ remuneration report continued Remuneration committee report As it has for other awards in recent years, the committee also considered the vesting value of the 2022 LTIP awards in relation to guidance. 2022 LTIP awards were granted on 7 March 2022 using a share price of £22.94 while the fourth quarter 2024 average share price used to calculate the single figure of remuneration (see page 119) was £36.66. The committee reviewed a number of relevant perspectives in its deliberations, concluding that the gain through share price appreciation for this award is not indicative of any windfall gains. The committee will confirm this decision following the actual vest date in March 2025. 2025 remuneration Element of remuneration Chief executive, John Morgan Chief financial officer, Kelly Gangotra Salary increase 3.5% 3.5% Annual bonus opportunity 150% of salary 150% of salary Bonus deferral 33% 33% LTIP award 200% of salary 175% of salary Executive directors will each receive a 3.5% salary increase for 2025, which is below the average increase awarded across the Group’s wider workforce. As noted in previous remuneration reports, the committee recognises that the chief executive’s salary continues to be materially below market levels and a significant uplift is likely to be required in the medium to longer term in the event of future succession. The maximum bonus opportunity for 2025 will remain 150% of salary for both executive directors and will continue to be based wholly on adjusted profit before tax (PBTA). Full details of the targets will be disclosed in next year’s report. Of any bonus earned, 33% will be deferred in nil-cost share options for three years. For 2025, and in accordance with the remuneration policy for executive directors, the LTIP award level for the chief financial officer will be increased from 150% to 175% of salary. In making this change, the committee took into account Kelly’s strong performance since her appointment, including her contribution towards a record set of results and supporting a seamless transition within the finance function. The committee considers that increasing the chief financial officer’s LTIP opportunity will further reinforce shareholder alignment, with the multi-year, performance-oriented nature of the incentive rewarding delivery of the Group’s longer-term strategy. Before finalising this change, the committee reviewed an updated market benchmarking report from its advisers noting that a 175% LTIP opportunity level would be no higher than median against FTSE-listed sector and size comparator groups, and would position the fair value of Kelly’s overall remuneration around market median. The committee also reviewed the Company’s continued strong track record of performance throughout the year across a range of indicators. In addition to the record results, it was noted, for example, that the share price had risen significantly, while relative TSR had been comfortably in the top quartile compared with the constituents of the FTSE 250 Index and around upper quartile among a group of relevant construction and housebuilding sector peers. The chief executive will continue to receive an LTIP award of 200% of salary. Vesting of the LTIP award will continue to be based 67% on EPS and 33% on relative TSR performance with any shares that vest subject to a further two-year holding period. In respect of the EPS metric, the performance range has been set with reference to a number of internal and external reference points, including the strong performance in 2024, broker forecasts for the next three years, and typical growth rates in our sector. Threshold vesting will require a 2027 EPS of 279p, while full vesting will require a 2027 EPS of 340p. The vesting level for achieving the threshold under the EPS metric will be set at 25% of maximum, in line with the relative TSR measure and typical market practice. In respect of the LTIP TSR metric, full vesting will require outperformance of 10% per year vs the constituents of the FTSE 250 Index (excluding investment trusts), with threshold vesting at median TSR. As a committee, we believe that the stretch EPS and TSR targets are broadly equivalent to at least an upper-quartile level of performance. Committee discretion will be used at the time of vest, if necessary, to take into account any windfall gains which arise over the vesting period. Looking ahead The 2026 AGM will mark the third anniversary of the adoption of the current policy and in accordance with UK reporting regulations, we will be required to submit a new policy to shareholders for approval at this time. In line with our approach for previous reviews, the committee is planning to conduct a review of existing remuneration arrangements during 2025, and will look to engage major investors to seek their input in due course. The committee will continue to monitor corporate governance and market practice developments throughout the 2025 AGM season and will consider the appropriateness of any emerging trends for the Group. In conclusion, the committee believes that, overall, we have maintained a balanced and considered outcome in respect of remuneration with a clear link between performance, shareholder experience and reward. I hope that we can rely on your vote in support of our approach to remuneration at our AGM in 2025. If you would like to discuss any aspect of this report, I would be happy to hear from you. You can contact me through our company secretary. Jen Tippin Chair of the remuneration committee 25 February 2025 * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. 114 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Remuneration at a glance How executive director remuneration will be structured in 2025 Fixed pay 2025 2026 2027 2028 2029 2030 Salary John Morgan: £636,486 (+3.5%) Kelly Gangotra: £507,641 (+3.5%) Pension 6% of base salary to a personal pension plan and/or as a cash supplement Benefits Including travel allowance, private medical insurance, ill health income assurance and life assurance Annual bonus 2025 2026 2027 2028 2029 2030 Opportunity John Morgan: 150% of salary Kelly Gangotra: 150% of salary Measures 100% PBTA One-year performance period 67% of any bonus earned paid in early 2026 33% of any bonus earned deferred for three years Deferral 33% of any bonus earned, for three years LTIP 2025 2026 2027 2028 2029 2030 Opportunity John Morgan: 200% of salary Kelly Gangotra: 175% of salary Measures 67% adjusted EPS 33% relative TSR Three-year performance period Two-year holding period on any vested shares Time horizon Three-year performance period Vested shares subject to additional two-year holding period Annual bonus outcome in 2024 Measure Threshold 15% payout On-target 50% payout Maximum 100% payout Payout PBTA 100% weighting £128.7m £143.0m £157.3m 100.0% Outturn: £172.5m Total: 100.0% LTIP outcome, 2022 award Measure Threshold 12.5%–25% payout Stretch 100% payout Payout Adjusted EPS 67% weighting 226.0p 259.0p 100.0% Outturn: 278.8p Relative TSR 33% weighting Median Median +10% p.a. 100.0% Outturn: Median +27.1% p.a. Total: 100.0% 115 Governance Directors’ remuneration report continued The table below illustrates how remuneration policy and practice compare across the different groups of employees. Salary Benefits Pension Short-term incentive Long-term incentive Executive directors Basic salary levels take into account market-competitive levels. Any increases are normally in line with those for the wider workforce. A range of market- competitive benefits are offered in line with the wider workforce. Up to 6% of salary employer contribution to the LifeSight master trust (‘LifeSight’), consistent with the wider workforce rate. Annual bonus plan linked 100% to Group performance. 33% of the total award is deferred in nil-cost options. The LTIP is a share award with performance linked to three- year EPS and TSR performance. The executive directors and Group management team are required to hold shares equivalent to 200% and 100% of salary respectively. Group management team Annual bonus plan linked 100% to divisional or Group performance. Senior management Divisional or Group annual cash bonus plan linked to both business and personal performance. Wider workforce Basic salary levels are set in line with market requirements or subject to industry- wide working rule agreements where applicable. Five of our businesses pay employees the real living wage or above. Construction and Property Services are Living Wage Foundation accredited employers. A range of market- competitive benefits are offered. Individual benefits received depend on role and seniority. Varies by division. Typical employer contribution of 6% of salary. Monthly paid employees are offered LifeSight and weekly paid employees are offered the opportunity to join the B&CE’s People’s Pension. Both plans are defined contribution. Weekly paid employees are offered contributions in line with the industry working rule agreements. Depending on role, a proportion of employees will participate in their divisional or the Group annual cash bonus plan linked to a mix of business and/or personal performance. Depending on role, employees may be invited to participate in the Share Option Plan (SOP). All employees are invited to participate in the Save As You Earn (SAYE) Plan. Remuneration in practice 116 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Summary remuneration policy The current directors’ remuneration policy (‘the policy’) was approved by shareholders at the 2023 AGM and can be found in full on pages 141 to 151 of the 2022 Annual Report and Accounts. A summary of the key terms of the policy is set out below for information purposes. Elements Key terms Base salary Typically reviewed by the committee each year. No prescribed maximum salary or increase. Salary increases for executive directors are set with reference to market rates, taking into account individual performance, experience, Company performance and the pay and conditions of other Group employees. Pension Employer pension contribution or cash alternative aligned with the rate offered to the majority of employees (currently 6% of salary). Benefits Market-competitive benefits offering including travel allowance, private medical insurance, ill health income assurance and life assurance. Annual bonus Maximum bonus opportunity of 150% of salary; target opportunity up to 50% of maximum. Measures, weightings and targets are set annually by the committee, with at least 80% of the overall bonus based on financial metrics (currently PBTA). At least 30% of any bonus earned is deferred in shares for a minimum of three years. Malus and clawback provisions apply. Long-Term Incentive Plan (LTIP) Maximum award of 200% of salary. Threshold performance pays out no more than 25% of maximum. Vesting is subject to performance measured over at least three financial years. Vested awards are typically subject to a mandatory two-year holding period. Performance measures, weightings and targets are set by the committee ahead of each award to reinforce the Company’s strategy. Measures will include relative TSR and EPS, with flexibility to introduce additional measure(s) for up to one third of future awards. Malus and clawback provisions apply. SAYE Tax-advantaged plan subject to prevailing HMRC limits and open to all employees. Options are granted at a discount of up to 20%. Non- executive director (NED) fees The chair receives an all-inclusive fee which is reviewed annually by the committee. Fees for NEDs are reviewed annually by the Board. NEDs receive a basic annual fee, with additional fees being paid to the senior independent director and to the chairs of the committees. Aggregate NED fees are limited by the Company’s Articles of Association. Share ownership guidelines Executive directors are expected to build and maintain shareholdings at a minimum specified level (currently 200% of basic salary) and must retain no less than 50% of the net of tax value of vested incentive awards until this is achieved. Post- employment shareholding guidelines Executive directors are required to maintain the lower of: a) their shareholding at the time of leaving the business (excluding individually purchased shares); and (b) 200% of salary (the current in-post shareholding guideline) for 12 months after stepping down from the Board. The required shareholding is reduced for the second 12 months after stepping down from the Board to the lower of: a) their shareholding at the time of leaving the business (excluding individually purchased shares); and (b) 100% of salary (i.e. half of the current in-post shareholding guideline). 117 Governance Directors’ remuneration report continued Summary remuneration policy Service agreements Executive directors Executive directors have rolling service contracts that provide for 12 months’ notice on either side. There are no special provisions that apply in the event of a change of control. Date of service contract John Morgan 20 February 2012 Kelly Gangotra 7 December 2023 The Company allows executive directors to hold external non-executive directorships, subject to the prior approval of the Board, and to retain fees from these roles. Non-executive directors All non-executive directors have specific terms of engagement, being an initial period of three years which thereafter may be extended by mutual consent, subject to the requirements for re-election, the UK Listing Rules of the Financial Conduct Authority (FCA) and the relevant sections of the Companies Act 2006. Appointment commencement date Month/year initial three-year term was extended Month/year second three-year term was extended Michael Findlay 3 October 2016 October 2019 October 2022 David Lowden 10 September 2018 September 2021 September 2024 Jen Tippin 1 March 2020 March 2023 Sharon Fennessy 1 January 2024 Mark Robson 1 September 2024 The non-executive directors are subject to annual re-election by shareholders. 118 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Annual report on remuneration This section provides details of how the remuneration policy was implemented during the financial year ended 31 December 2024 and planned implementation in 2025. The information provided in this section of the remuneration report which is subject to audit has been highlighted. Single total figures of remuneration (audited) Executive directors Fixed pay Variable pay Fees/basic salary £000 Benefits 3 £000 Pension contributions £000 Total fixed pay £000 Annual bonuses £000 Value of long-term incentives 4 £000 Total variable pay £000 Total remuneration £000 John Morgan 2024 615 28 37 680 922 1,350 2,272 2,952 2023 591 27 35 653 706 1,217 1,923 2,577 Kelly Gangotra 1 2024 322 17 19 358 483 0 483 841 Steve Crummett 2 2024 173 9 10 192 259 1,012 1,271 1,463 2023 472 26 28 525 563 971 1,534 2,060 Notes: 1 Kelly Gangotra joined the Board as chief financial officer on 7 May 2024. 2 Steve Crummett stepped down as finance director and from the Board on 7 May 2024 and remained employed with the Group until 31 December 2024. Figures shown in the table relate to his service as an executive director until 7 May 2024 save that the value of long-term incentives reflects the full value of his 2022 LTIP award. 3 Benefits relate to travel allowance, medical benefits, ill health income protection, employee assistance programme and life assurance. 4 As the market price on the date of vesting for the 2022 awards is currently unknown, the LTIP value shown is estimated using the average market value over the last quarter of 2024 of £36.66. The 2023 comparative figures for the value of the long-term incentives and total remuneration have been revised from last year’s report to reflect the actual share price used for the vesting and the value of dividend-equivalent shares awarded. Awards granted in 2021, which vested based on performance to 31 December 2023, are valued using the mid-market closing price on 4 March 2024, the date prior to the date of vesting (5 March 2024), of £22.80. (The mid-market closing share price on 5 March 2024 was £22.70.) Annual cash bonus outturn (audited) Annual bonus figures represent the full amount earned for 2024 with Kelly Gangotra’s bonus pro-rated to reflect her period of service since joining the Board. Of the amounts shown, 33% will be deferred in nil-cost share options for three years. The table below shows performance against PBTA targets for 2024 representing 100% of the annual bonus potential. Threshold £m (15% payout) Target £m (50% payout) Maximum £m (100% payout) Actual performance £m Payout, percentage of maximum Group PBTA full-year 2024 128.7 143.0 157.3 172.5 100% 119 Governance Directors’ remuneration report continued Annual report on remuneration LTIP – 2022 award outturn (audited) LTIP awards granted in 2022 are due to vest on 7 March 2025. As set out in the table below, 100% of these awards are expected to vest. Performance condition Weighting Threshold (EPS: 12.5% vest, TSR: 25% vest) Stretch (100% vest) Actual performance Percentage vesting Adjusted EPS in full-year 2024 67% 226.0p 259.0p 278.8p 100% Relative TSR (vs FTSE 250 excluding investment trusts) 33% Median Median + 10% p.a. Median + 27.1% p.a. outperformance 100% Total vesting 100% As the market price on the date of vesting is currently unknown, the values shown in the single-figure table are based on the average market value over the last quarter of 2024 of £36.66, a 59.8% increase on the share price at the date of grant of £22.94. Accordingly, 37.4% of the ‘value of long-term incentives’ figures shown in the single-figure table on page 119 is a result of share price appreciation, amounting to c.£505,212 and c.£378,672 for John Morgan and Steve Crummett respectively. As noted earlier in this report, the committee’s view is that the gain through share price appreciation is not indicative of any windfall gains and therefore it has not exercised any discretion in respect of the achieved outcomes. The value of 2024 long-term incentives in the single-figure table on page 119 does not include the value of any dividend-equivalent shares that may be due for the 2022 awards on the date of vesting. The net awards received (after the deduction of tax and National Insurance) will be subject to a two-year holding period in which the director will not be able to sell the shares but will be entitled to receive dividends and vote on the shares. The shares will be held in a share account for the individual and will be transferred to the individual at the end of the holding period. Non-executive directors (audited) Fees £000 Taxable benefits 1 £000 Total £000 2024 2023 2024 2023 2024 2023 Michael Findlay 220 199 – – 220 199 Malcolm Cooper 2 52 75 – – 52 75 Sharon Fennessy 3 68 – 7 – 75 – David Lowden 72 65 – – 72 65 Mark Robson 4 24 – – – 24 – Jen Tippin 72 55 – – 72 55 Kathy Quashie 5 35 54 – – 35 54 Tracey Killen 6 n/a 64 n/a – n/a 64 1 Taxable benefits include taxable relevant travel and accommodation expenses for attending Board meetings and related business. Any value disclosed is inclusive of tax arising on the expense, which is settled by the Company. 2 Malcolm Cooper stepped down as audit committee chair on 2 May 2024, and as chair of the responsible business committee and from the Board on 31 August 2024. 3 Sharon Fennessy was appointed to the Board on 1 January 2024 and as chair of the audit committee on 2 May 2024. 4 Mark Robson was appointed to the Board and as chair of the responsible business committee on 1 September 2024. 5 Kathy Quashie stepped down from the Board on 31 July 2024. 6 Tracey Killen stepped down from the Board on 31 December 2023. The aggregate remuneration for executive and non-executive directors in 2024 was £3.44m (2023: £2.96m). Aggregate remuneration comprises salary, fees, benefits, pension contributions and bonus payments. 120 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Annual report on remuneration Share awards granted during the year (audited) LTIP In 2024, LTIP awards were made to the executive directors which will vest subject to performance over the three financial years to 31 December 2026. Of these awards, 67% are subject to an EPS performance condition and 33% are subject to a TSR performance condition, full details of which are included in last year’s annual report on remuneration. Date of grant Percentage of salary awarded Five-day average share price at date of grant No. of shares over which award was granted Face value of award Percentage of awards vesting at threshold Performance period John Morgan 4 March 2024 200% £23.16 53,105 £1,229,912 16.7% (12.5% for EPS element, 25% for TSR element) 1 January 2024 to 31 December 2026 Steve Crummett 1 150% 31,766 £735,701 Kelly Gangotra 2 14 May 2024 150% £24.22 30,376 £735,707 50% 10,125 £245,228 1 Steve Crummett’s award was subsequently pro-rated downwards to reflect his ‘good leaver’ status and the proportion of the period served. See page 122 for further details. 2 In addition to her normal award, Kelly Gangotra received an additional one-off award of 50% of salary to compensate for long-term incentives forfeited from her previous employer. The share prices used to calculate the awards at the date of grant were based on the average share price for the five dealing days preceding the respective dates of grant. The closing share price on 4 March 2024 was £22.80 and the closing share price on 14 May 2024 was £24.30. Deferred bonus share options Of the annual bonus earned in 2023, 30% was deferred into nil-cost share options that will become exercisable three years from the date of grant. Date of grant Percentage of bonus earned which was deferred Five-day average share price at date of grant No. of shares over which award was granted Face value of award Date from which options are exercisable John Morgan 4 March 2024 30% £23.16 9,142 £211,729 4 March 2027 Steve Crummett 7,291 £168,860 121 Governance Directors’ remuneration report continued Annual report on remuneration Outstanding interests under share schemes (audited) Details of the executive directors’ interests in long-term incentive awards as at 31 December 2024 and movements during the year are as follows: Performance shares Date of award No. of shares outstanding as at 1 January 2024 No. of shares awarded No. of dividend- equivalent shares awarded Total no. of shares vested No. of shares lapsed No. of awards outstanding as at 31 December 2024 End of performance period Date awards vest John Morgan 5.3.2021 47,764 – 5,635 53,399 – – 31.12.2023 5.3.2024 7.3.2022 36,823 – – – – 36,823 31.12.2024 7.3.2025 3.3.2023 49,606 – – – – 49,606 31.12.2025 3.3.2026 4.3.2024 – 53,105 – – – 53,105 31.12.2026 4.3.2027 Total 134,193 53,105 5,635 53,399 – 139,534 Steve Crummett 5.3.2021 38,086 – 4,493 42,579 – – 31.12.2023 5.3.2024 7.3.2022 29,369 – – – 1,769 27,600 31.12.2024 7.3.2025 3.3.2023 39,564 – – – 15,415 24,149 31.12.2025 3.3.2026 4.3.2024 – 31,766 – – 23,005 8,761 31.12.2026 4.3.2027 Total 107,019 31,766 4,493 42,579 40,189 60,510 Kelly Gangotra 14.5.2024 – 40,501 – – – 40,501 31.12.2026 14.5.2027 Total – 40,501 – – – 40,501 Notes: Steve Crummett’s unvested LTIP awards were pro-rated downwards to reflect his ‘good leaver’ status and the proportion of the relevant periods served. See page 128 for further details. Of the awards granted in 2021, 100% vested due to the EPS and TSR targets being achieved. The Group’s 2023 EPS was 247.7p, which resulted in 100% of the EPS element of the award vesting. The Group also achieved a TSR of 20.8% per year, which exceeded the median of the comparator group by 21.5% per year and resulted in 100% of the TSR element of the award vesting. The net awards received (after the deduction of tax and National Insurance) will be subject to a two-year holding period in which the director will not be able to sell the shares but will be entitled to receive dividends and vote on the shares. The shares will be released to the director at the end of the holding period. Outstanding performance shares are subject to a point-to-point EPS growth target and a TSR performance condition. 122 Morgan Sindall Group plc Annual Report 2024 Deferred bonus plan nil-cost options Date of grant No. of options outstanding as at 1 January 2024 No. of options granted No. of dividend- equivalent shares awarded No. of options exercised No. of options lapsed No. of options outstanding as at 31 December 2024 Date from which exercisable John Morgan 7.3.2022 8,937 – – – – 8,937 7.3.2025 3.3.2023 11,811 – – – – 11,811 3.3.2026 4.3.2024 – 9,142 – – – 9,142 4.3.2027 Total 20,748 9,142 – – – 29,890 Steve Crummett 7.3.2022 7,126 – – – – 7,126 7.3.2025 3.3.2023 9,420 – – – – 9,420 3.3.2026 4.3.2024 – 7,291 – – – 7,291 4.3.2027 Total 16,546 7,291 – – – 23,837 Notes: Steve Crummett’s outstanding deferred bonus plan awards will continue to vest at the end of their respective three-year deferral periods. See page 128 for further details. The mid-market price of a share on 31 December 2024 was £39.00 and the range during the year was £21.50 to £39.55. No bonus was earned by the executive directors in respect of the 2020 financial year and, accordingly, no options were awarded under the deferred bonus plan in 2021 and exercised in 2024. Directors’ remuneration report continued Annual report on remuneration 123 Governance Directors’ remuneration report continued Other disclosures Remuneration committee meetings The committee met on four occasions during the year. By invitation, the chair of the Board attended all meetings of the committee and the chief executive attended three of the committee meetings. The company secretary acted as secretary to the committee. The chief financial officer did not attend any of the committee meetings. No person was present during any discussion relating to their own remuneration. Over the course of the year, the committee received advice on remuneration matters from remuneration advisers Ellason LLP (Ellason), who were appointed by the committee in 2021 following a competitive tender process. The committee has also relied on information and advice provided by the company secretary and has consulted the chief executive (albeit not in relation to his own remuneration). Ellason is a signatory of the Code of Conduct for Remuneration Consultants, details of which can be found at remunerationconsultantsgroup.com, and the committee is satisfied that the advice it receives from Ellason is independent and objective. The fees paid by the Company to Ellason during the financial year were £107,260 (2023: £67,905). Ellason also provided advice to the Company on accounting for share awards but provided no other material services to the Company or the Group. Shareholder voting At last year’s AGM held on 2 May 2024, the remuneration report (excluding the remuneration policy) for the year ended 31 December 2023 was approved by shareholders. The following table shows the results of the advisory vote on the 2023 annual remuneration report as well as the results of the binding vote on the remuneration policy, which was last approved by shareholders at the 2023 AGM. Voting for Voting against Number of shares Percentage Number of shares Percentage Total votes cast Votes withheld 1 Annual remuneration report (2024 AGM) 32,557,310 90.45% 3,436,814 9.55% 35,994,124 470,412 Remuneration policy (2023 AGM) 27,256,102 77.81% 7,774,480 22.19% 35,030,582 3,534,665 1 Shareholders who have indicated that they wish to actively abstain from voting are counted as a vote withheld. A vote withheld is not a vote in law and is not counted in the calculation of the proportion of votes cast ‘for’ and ‘against’ a resolution. Dilution and share usage under employee share plans Shares for the Company’s discretionary and all-employee share plans may be satisfied using either new issue shares or market-purchased shares. Our present intention is to use market-purchased shares to satisfy awards granted under the LTIP and SOP and new issue shares to satisfy options granted under the SAYE Plan. However, we retain the ability to use new issue shares for the LTIP and SOP and may decide to do so up to the dilution limits specified in the Plan rules (currently 10% of issued ordinary share capital for all-employee share plans over a 10-year period and, within this limit, no more than 5% of issued ordinary share capital for executive or discretionary share plans). The outstanding level of dilution against these limits equates to 8.72% (2023: 9.05%) of the current issued ordinary share capital under all-employee share plans, of which 0% relates to discretionary share plans. As at 31 December 2024, the Trust held 1,241,722 shares (2023: 1,124,215), which may be used to satisfy awards. 124 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Other disclosures Chief executive remuneration and performance graph Historical TSR performance The graph below shows the value to 31 December 2024 of £100 invested in the Company on 1 January 2015 compared with the value of £100 invested in the FTSE All-Share Index and the FTSE All-Share Construction & Materials Index, these being indices of which the Company has been a constituent over the period shown. The graph also shows the value of £100 invested in the FTSE 250 Index (excluding investment trusts), the constituents of which are used for the purposes of the TSR element of the LTIP. In all cases, the other points plotted are the values at intervening financial year ends. 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 Morgan Sindall FTSE All-Share Index FTSE 250 Index (excluding investment trusts) FTSE All-Share Construction & Materials Index Value of £100 invested at 31 December 2014 0 100 200 300 400 500 600 700 800 900 1,000 Historical pay vs performance The graph below shows the TSR and PBTA for the Company over the past 10 financial years. The chief executive remuneration table provides a summary of the total remuneration received by the chief executive over the past 10 years, including details of annual bonus payout and long-term incentive award vesting level in each year. The annual bonus payout and long-term incentive award vesting level as a percentage of the maximum opportunity are also shown for each of these years. 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 Total remuneration £000 905 1,467 2,447 2,555 2,599 1,095 2,806 2,207 2,577 2,952 Annual bonus percentage of maximum 80 100 100 100 93 – 100 100 95 100 Long-term incentive award vesting percentage of maximum share awards – 62 100 100 100 43 100 100 100 100 Note: The 2023 total remuneration has been revised from last year’s report to reflect the actual share price used for the vesting and the value of dividend-equivalent shares awarded under the 2014 LTIP (see page 119 for further information). John Morgan single figure of remuneration (£000) 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 £0 £1,000 £2,000 £3,000 £4,000 Morgan Sindall TSR Morgan Sindall PBTA John Morgan single figure TSR and PBTA indexed to 100 as at 31 December 2014 0 100 200 300 400 500 600 700 800 900 1,000 125 Governance Directors’ remuneration report continued Other disclosures Chief executive pay ratio Financial year Chief executive pay ratio Calculation methodology P25 (lower quartile) P50 (median) P75 (upper quartile) 2024 B 65:1 45:1 31:1 2023 B 56:1 32:1 26:1 2022 B 47:1 34:1 20:1 2021 B 60:1 53:1 32:1 2020 B 30:1 22:1 15:1 2019 B 58:1 43:1 27:1 The lower-, median- and upper-quartile employees were determined based on the hourly rate data as at 5 April 2024, collected for the Group’s reporting under the gender pay gap legislation (Option B). The gender pay gap data reviews the pay of all UK employees. This calculation methodology was chosen as the data was readily available from our work in determining the gender pay gap. Furthermore, with our decentralised business model and significant UK workforce, calculating the single figure of remuneration for each employee (Option A) would be prohibitively time-consuming and expensive. The committee has considered the pay data for the three individuals identified and believes that it fairly reflects pay at the relevant quartiles among our UK workforce. The three individuals identified were full-time employees during the year. No adjustments or assumptions were made by the committee, with the total remuneration of these employees calculated in accordance with the methodology used to calculate the single figure of the chief executive for the 2024 financial year. The table below sets out the remuneration details for the individuals identified. Salary Chief executive P25 P50 P75 Basic salary £k 615 33 53 72 Total annual pay 1 £k 1,602 46 66 95 Total pay 2 £k 2,952 46 66 95 1 Total annual pay includes, where applicable, basic salary, annual bonus, pension, travel or car allowance and the cash value of employee benefits received, such as death in service, private medical, group income protection and employee assistance programme. 2 Total pay includes total annual pay plus the cash value of any long-term incentives received under either the LTIP or the SOP. The ratio of 45:1 is 41% higher than the median ratio of 32:1 in 2023, with this increase driven primarily by share price growth over the 2022–24 long-term incentive vesting period. None of the median employees in each quartile identified this year received benefits under the Company’s long-term incentive schemes. With a significant proportion of the pay of our chief executive linked to the Company’s performance and share price movements over the longer term, it is expected that the ratio will depend substantially on long-term incentive outcomes each year, and accordingly may fluctuate. The committee has therefore also produced pay ratios for basic salary and total annual pay as shown in the table below. Ratio P25 P50 P75 Basic salary 19:1 12:1 9:1 Total annual pay 1 35:1 24:1 17:1 Total pay 2 65:1 45:1 31:1 1 Total annual pay includes, where applicable, basic salary, annual bonus, pension, travel or car allowance and the cash value of employee benefits received, such as death in service, private medical, group income protection and employee assistance programme. 2 Total pay includes total annual pay plus the cash value of any long-term incentives received under either the LTIP or the SOP. Relative importance of spend on pay The table below shows pay for all employees compared with other key financial indicators. 2024 2023 Change Employee remuneration £759.7m £616.4m 23% Basic earnings per share (adjusted) 278.8p 247.7p 14% Dividends paid during the year £56.1m £48.1m 17% Employee headcount 1 8,242 7,689 7% 1 Employee headcount is the monthly average number of employees on a full-time equivalent basis. More detail is set out in note 2 to the consolidated financial statements. Shareholding guidelines (audited) Through participation in performance-linked share-based plans, there is strong encouragement for senior executives to build and maintain a significant shareholding in the business. Shareholding guidelines are in place requiring the executive directors to build and maintain a shareholding in the Company equivalent to 200% of base salary. Until this threshold is achieved, there is a requirement for executives to retain no less than 50% of the net of tax value of vested incentive awards. Percentage of salary required under shareholding guidelines Percentage of salary held at 31 December 2024 John Morgan 200% 20,827% Kelly Gangotra 200% 7.75% As at the date of stepping down from the Board, Steve Crummett’s equivalent shareholding was 860% of salary. The share price used to value the shares as at 31 December 2024 was £39.00 (2023: £22.15). 126 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Other disclosures Percentage change in remuneration levels The tables below show details of the percentage change in base salary, benefits and annual bonus for the chair, the executive and non-executive directors over the past five financial years, compared with the average percentage change for other employees of the Group over the same periods. Where relevant, data is shown on a full-time equivalent basis. Percentage change in base salary/fees 2023–24 2022–23 2021–22 2020–21 2019–20 Chair 10.8% 5.0% 2.8% 7.4% –2.3% Chief executive 3.5% 5.0% 3.0% 7.4% –2.1% Finance director (Steve Crummett 1 ) 3.5% 5.0% 3.0% 7.4% –2.2% Audit and responsible business committee chair (Malcolm Cooper 2 ) 11.2% 5.0% 2.2% 6.8% –3.7% Senior independent director (David Lowden) 11.1% 5.0% 2.5% 7.0% –3.4% Remuneration Committee chair (Jen Tippin) 31.0% 6.4% 3.0% 8.5% n/a Kathy Quashie 3 11.1% 5.0% 3.0% n/a n/a All employees 5.6% 2.7% 1.5% 2.6% 4.8% Percentage change in benefits 2023–24 2022–23 2021–22 2020–21 2019–20 Chief executive 3.7% 0.2% 4.8% 2.4% 2.6% Finance director (Steve Crummett 1 ) 0.0% 0.0% 4.3% 3.2% –0.2% All employees 10.1% 4.7% –2.8% 1.5% 8.0% Percentage change in bonus 2023–24 2022–23 2021–22 2020–21 2019–20 Chief executive 30.6% 0.3% 3.1% 100% 100% Finance director (Steve Crummett 1 ) 30.6% 0.3% 3.0% 100% 100% All employees –6.1% 8.8% –5.9% 50.6% –9.1% Non-executive directors are not eligible to participate in the annual bonus scheme and therefore no data is shown for them in the annual bonus table. Similarly, non-executive directors have not received benefits from the Company in any of the years shown and therefore no data is shown for them in the benefits table. Sharon Fennessy was appointed to the Board on 1 January 2024 and as chair of the audit committee on 2 May 2024; Mark Robson was appointed to the Board and as chair of the responsible business committee on 1 September 2024; and Kelly Gangotra joined the Board on 7 May 2024. With no percentage changes to report, these Board members are not included in the base salary/fees table. 1 Steve Crummett stepped down from the Board on 7 May 2024. 2 Malcolm Cooper stepped down as audit committee chair on 2 May 2024, and as chair of the responsible business committee and from the Board on 31 August 2024. 3 Kathy Quashie stepped down from the Board on 31 July 2024. Directors’ interests (audited) The figures below set out the shareholdings beneficially owned by directors and their family interests at 31 December 2024. 31 December 2024 No. of shares 31 December 2023 No. of shares Michael Findlay 4,173 4,173 John Morgan 3,284,113 3,556,225 Kelly Gangotra 975 n/a Sharon Fennessy 650 n/a David Lowden 4,000 4,000 Jen Tippin 1,000 1,000 Mark Robson 13,325 n/a There have been no changes in the interests of the directors between 31 December 2024 and 24 February 2025. 127 Governance External appointments At the discretion of the Board, executive directors are allowed to act as non-executive directors of other companies and retain any fees relating to those posts. Neither of the executive directors currently hold external appointments for which they are remunerated. Leaver arrangements for Steve Crummett Steve Crummett stepped down from the Board with effect from 7 May 2024. He remained an active employee until 31 December 2024 working closely with his successor to ensure a smooth transition while also continuing to support the Company on specific legacy projects. As noted on page 113, the committee determined the remuneration arrangements for the outgoing finance director in line with the approved policy, as follows: Steve continued to receive base pay, pension and other contractual benefits until 31 December 2024. In addition to the amounts included in the single figure table on page 119, Steve received a total of £355k in respect of these elements of remuneration paid after stepping down as an executive director. Steve was eligible to participate in the 2024 annual bonus with a maximum opportunity of 150% of salary. In addition to the amount included in the single figure table on page 119, Steve received a bonus of £477k in respect of the period after stepping down as an executive director. Of the total annual bonus earned by Steve in respect of the 2024 financial year, 33% will be deferred in shares for three years. Steve’s outstanding Deferred Bonus Plan shares granted in March 2022, March 2023 and March 2024 will continue to vest at the end of the original deferral periods and be included in his post-employment shareholding requirement until 7 May 2026. Reflecting his retirement, Steve was treated as a ‘good leaver’ in relation to all unvested LTIP awards, each of which will continue to vest on the normal vesting dates subject to satisfaction of the applicable performance conditions and to time pro-rating (as reflected in the table on page 122), and with release subject to a two-year post-vest holding period. The committee retains full discretion and will, in advance of each vesting date, consider whether Steve remains a ‘good leaver’ or whether an alternative treatment should apply. Steve is subject to a post-employment shareholding guideline until 7 May 2026, in accordance with the policy. Payments to past directors or for loss of office (audited) Details of the leaver arrangements for Steve Crummett are detailed above. No other payments were made to past directors during the year. Directors’ remuneration report continued Other disclosures 128 Morgan Sindall Group plc Annual Report 2024 Directors’ remuneration report continued Implementation of the remuneration policy for 2025 Base salaries In setting the 2025 base salaries, the committee considered the budgeted level of increases in base salary for senior executives below Board level and the workforce generally, which averaged 5.6%. The committee determined that the base salaries for John Morgan and Kelly Gangotra should increase by 3.5% with effect from 1 January 2025. In confirming the salary increases, the committee took account of the performance of each executive director and their respective responsibilities and the positioning of their current salaries relative to market competitors, 1 as detailed in the chair’s statement above. From 1 January 2025 £ From 1 January 2024 £ Increase John Morgan 636,486 614,963 3.5% Kelly Gangotra 507,641 490,475 3.5% 1 The Committee considers size-adjusted market data for construction, engineering and housebuilding sector comparators (Babcock, Balfour Beatty, Barratt, Bellway, Costain, Keller, Kier, Mitie, Persimmon, Taylor Wimpey and Vistry), as well as market data for size comparators, drawn from the FTSE on the basis of similarity to Morgan Sindall in terms of market cap, revenue and number of employees. Pension The Company contributes up to 6% of base salary to a personal pension plan and/or as a cash supplement. This is in line with the maximum pension contribution for the employee population. Consistent with all employees participating in the LifeSight master trust, relevant executive directors may exchange part of their gross salary and bonus awards in return for pension contributions. Where additional pension contributions are made through the salary exchange process, the Company enhances the contributions by half of the saved employer’s National Insurance contribution. The majority of employees in the Group are entitled to a Company pension contribution of up to 6% of basic salary if they contribute 6% themselves. Senior employees within the Group are entitled to a Company pension contribution of up to 10% of basic salary. Annual bonus The maximum annual bonus potential for 2025 will be 150% of base salary with 67% of any bonus earned paid in cash and the remaining 33% deferred in nil-cost share options for three years. To ensure that management is focused on the Group’s financial performance in 2025, 100% of the bonus will continue to be based on a PBTA target range set in relation to the Group budget. The annual bonus, including the deferred shares, will be subject to malus and clawback provisions. The targets for the forthcoming year are set in relation to the Group budget, which is considered commercially sensitive. For 2025, the bonus trigger point for the annual bonus will be 95% and the maximum trigger point will be 110% of budgeted PBTA. Retrospective disclosure of the targets and performance against them will be disclosed in next year’s remuneration report. Long-term incentives The committee intends to make awards to the current executive directors under the LTIP in March 2025. The awards to be granted in 2025 will be over 200% of base salary for the chief executive and 175% for the chief financial officer. Consistent with prior years, two thirds of awards will be based on an EPS performance target with the remaining one third based on the Company’s TSR performance. Threshold performance under each measure will deliver 25% vesting, rising on a straight-line basis to full vesting for stretch performance. Further details on the performance conditions are set out below. Net shares vesting under LTIP awards granted in 2025 will be subject to a mandatory two-year holding period at the end of the vesting period. All awards are subject to malus and clawback provisions. EPS performance condition (two thirds of award) In order to set appropriate EPS targets for the 2025 cycle, the committee considered a number of internal and external reference points, broker forecasts for the Company and sector peers over the next two to three years, and typical growth rates in our sector. The threshold has been set at a 2027 EPS of 279p and stretch of 340p. The committee is satisfied this range is appropriately stretching given forecasts for the sector. Vesting of the EPS component will be based on achievement against this range in 2027 and will also be subject to review by the remuneration committee to ensure vesting is commensurate with underlying Company performance, taking into account, for example, imposed tax changes. TSR performance condition (one third of award) TSR targets for 2024 awards will be expressed as an outperformance of median as per the last three cycles. The TSR comparator group will again be based on the constituents of the FTSE 250 Index (excluding investment trusts). Full vesting will require 10% per year outperformance of comparator median, a level which remains broadly equivalent to an upper-quartile level of difficulty. Similarly to previous cycles, the committee retains overarching discretion to override the formulaic outturn of the LTIP where it believes the outcome is not truly reflective of performance, or to adjust performance measures, targets and/or weightings during the performance period under exceptional circumstances. Any use of committee discretion with respect to waiving or modifying performance conditions will be disclosed in the relevant annual report. 129 Governance Directors’ remuneration report continued Implementation of the remuneration policy for 2025 Fees for the non-executive directors A further review of the non-executive director fees was undertaken during 2024, resulting in increases for 2025 of 8.3% to help ensure the fees reflect the time commitment of the roles and are competitive. The resulting fee levels, summarised below, are now positioned broadly between the median and upper quartile of the FTSE 250. The committee determined that the chair’s fee for 2025 be increased to £270,000 taking into account (i) the exceptional contribution of Michael Findlay and his experience in the role; (ii) the position of the Company within the upper quartile of the FTSE 250; and (iii) the need to attract a new chair with suitable skills and experience in 2025. The below-median level position of the current fee vs relevant market comparators was also taken into account and deemed that the fee should be raised to between the median and upper quartile for the FTSE 250. As Michael Findlay’s term as chair is coming to a close, the Board has considered and recognised the need for the chair’s fee to be increased to attract future talent and the fee will not be increased further on the appointment of Peter Harrison as Michael’s successor. The Board deemed that the base fee for non-executive directors should also be increased given the lower-quartile position of the current fees vs relevant market comparators. The committee chair and senior independent director fees were increased for 2025 which the Board deems appropriate to reflect the increasing complexity and time commitment required of these roles and noting the significant growth of the Company in 2024. Accordingly, the annual fees from 1 January 2025 are as follows: 2025 £ 2024 £ Increase % Chair 270,000 220,000 22.7 Non-executive directors Base fee 65,000 60,000 8.3 Additional fees: Audit committee chair 15,000 11,700 28.2 Responsible business committee chair 15,000 11,700 28.2 Remuneration committee chair 15,000 11,700 28.2 Senior independent director 15,000 11,700 28.2 Non-executive directors do not receive pension contributions, private medical insurance, group income protection insurance or life assurance and do not participate in any short-term or long-term incentive schemes. This report was approved by the Board and signed on its behalf by: Jen Tippin Chair of the remuneration committee 25 February 2025 130 Morgan Sindall Group plc Annual Report 2024 Other statutory information The directors have pleasure in submitting the Group’s annual report, together with the consolidated financial statements of the Group for the year ended 31 December 2024. The strategic report is presented on the inside front cover to page 79 (inclusive). The directors’ report required under the Act comprises the entire governance section on pages 81 to 134) together with explanatory notes incorporated by reference. The Board has chosen, in accordance with section 414C (11) of the Act, to include in the strategic report the following information that it considers to be of strategic importance that would otherwise be required to be disclosed in the directors’ report: an explanation of the steps the directors have taken to foster the Company’s business relationships with suppliers, customers and others (pages 11 to 13); employment policies, employee consultation and involvement (pages 76, 77 and 11); disclosures concerning employment of disabled persons (page 43); additional details of the Group’s approach to diversity and inclusion (page 43), and ESG disclosures (pages 38 to 51); disclosures concerning GHG emissions, energy consumption, energy-efficiency action and an intensity ratio appropriate for our business (pages 44 to 47 and pages 73 and 74); the likely future developments in the business of the Group (pages 22 to 37); detail on principal risks (pages 53 to 61); and details of research and development activities (pages 22 to 51 and pages 63 to 74). The management report as required by the FCA’s Disclosure Guidance and Transparency Rules (Rule 4.1) comprises the strategic report which includes the principal risks to our business. There were no significant events since the balance sheet date. The Group does not operate any branches outside of the United Kingdom. The table below shows where to locate information required to be disclosed under Rule 6.6.1R of the UK Listing Rules (UKLR): UKLR Relevant information Page 6.6.1R(3) Long-term incentive schemes 111 to 130 6.6.1R(11) Dividend waiver by Employee Benefit Trust 133 6.6.1R(12) Shareholder waiver of future dividends 133 Directors Biographical details are shown earlier in the directors’ and corporate governance report. The directors of the Company who served during the year are shown on page 127 in the remuneration report. Further details of the service agreements and remuneration of the executive directors, letters of appointment and fees of the non-executive directors, and their interests in shares of the Company are also given in the remuneration report. The rules regarding the appointment and removal of directors are contained in the Company’s Articles, the Code and the Act. The Board may appoint a director, either to fill a vacancy or as an addition to the existing Board, so long as the total number of directors does not exceed the limit provided in the Articles. At every AGM, all the directors at the date of the notice convening the AGM must retire and offer themselves for re-election. All the directors proposed for re-election at the 2025 AGM held office throughout the year. Kelly Gangotra was appointed to the Board on 7 May 2024 and Mark Robson was appointed to the Board on 1 September 2024 and they will be offering themselves for election by shareholders. Annual general meeting The AGM of the Company will be held on 1 May 2025 at 10.00am at the offices of Morgan Sindall Group plc, Kent House, 14–17 Market Place, London, W1W 8AJ. The Notice of Meeting is available to view on the Company’s website in the investors section. Powers of directors Subject to the Articles, the Act and any directions given by the Company by special resolution, the business of the Company will be managed by the Board who may exercise all the powers of the Company, whether relating to the management of the business or not. In particular, the Board may exercise all the powers of the Company to borrow money, to mortgage or charge any of its undertakings, property, assets (present and future) and uncalled capital, to issue debentures and other securities, and to give security for any debt, liability or obligation of the Company or of any third party. Directors’ indemnities The Articles entitle the directors of the Company to be indemnified, to the extent permitted by the Act and any other applicable legislation, out of the assets of the Company in the event that they suffer any loss or incur any liability in connection with the execution of their duties as directors. Neither the indemnity nor any applicable insurance provides cover in the event that a director (or officer or company secretary as the case may be) is proved to have acted fraudulently or dishonestly. In addition, and in common with many other companies, the Company had during the year, and continues to have in place, appropriate directors’ and officers’ liability insurance in favour of its directors and other officers in respect of certain losses or liabilities to which they may be exposed due to their office. 131 Governance Other statutory information continued The Company has also indemnified each Board director and certain directors of its Group companies to the extent permitted by law against any liability incurred in relation to acts or omissions arising in the ordinary course of their duties. The indemnity arrangements are categorised as qualifying third-party indemnity provisions under the Act and will continue in force for the purposes of the Act and for the benefit of directors (or officers or company secretary as the case may be) on an ongoing basis. The Company also had, and continues to have in place, a pension trustee liability insurance policy in favour of the trustees of the former Morgan Sindall Retirement Savings Plan in respect of certain losses or liabilities to which they may be exposed due to their office. This constitutes a ‘qualifying pension scheme indemnity provision’ for the purposes of the Act. Articles of Association The Company’s constitution, known as ‘the Articles’, is essentially a contract between the Company and its shareholders, governing many aspects of the management of the Company. The Articles may be amended in accordance with the provisions of the Act by way of special resolution by the Company’s shareholders. No changes to the Articles are being proposed at this year’s AGM. Capital structure During the year, 646,695 ordinary shares were allotted to satisfy amounts under the Group’s Save As You Earn Plan. As at 31 December 2024, the issued share capital totalled 48,004,421 ordinary shares of 5p each. Further details of the issued share capital are shown in note 21 to the consolidated financial statements. Power to issue and allot shares At each AGM, the Board seeks authorisation from its shareholders to allot shares. The directors were granted authority at the AGM on 2 May 2024 to allot relevant securities up to an aggregate nominal amount of £789,337.05. That authority will apply until the conclusion of this year’s AGM or close of business on 2 August 2025, whichever is the earlier, and a resolution to renew the authority will be proposed at this year’s AGM, as explained further in the Notice of Meeting to shareholders accompanying this annual report. Special resolutions will also be proposed to renew the directors’ power to make non-pre-emptive issues for cash, as explained in the Notice of Meeting to shareholders accompanying this annual report. The Board confirms that the Company has not used this authority in the past three years and there are no immediate plans to make use of this provision. Rights and obligations attaching to shares Subject to applicable statutes, shares may be issued with such rights and restrictions as the Company may by ordinary resolution decide or (if there is no such resolution or so far as it does not make specific provision) as the Board may decide as set out in the Company’s Articles. Subject to the Articles, the Act and other shareholders’ rights, unissued shares are at the disposal of the Board. Subject to the Act, if at any time the share capital of the Company is divided into different classes of shares, the rights attached to any class of shares may be varied with the written consent of the holders of not less than 75% in nominal value of the issued shares of that class (calculated excluding any shares held as treasury shares), or with the sanction of a special resolution passed at a separate general meeting of the holders of those shares. The rights conferred upon the holders of any shares shall not, unless otherwise expressly provided in the rights attaching to those shares, be deemed to be varied by the creation or issue of further shares ranking pari passu with them. Voting Subject to any other provisions of the Articles, every member present in person or by proxy at a general meeting has, upon a show of hands, one vote and, upon a poll, one vote for every share held by them. In the case of joint holders of a share, the vote of the senior holder who tenders a vote, whether in person or by proxy, shall be accepted to the exclusion of the votes of the other joint holders and, for this purpose, seniority shall be determined by the order in which the names stand in the register of members in respect of the joint holding (the first-named being the most senior). No member shall be entitled to vote at any general meeting in respect of any share held by them if any call or other sum then payable by them in respect of that share remains unpaid or if a member has been served with a restriction notice (as defined in the Articles) after failure to provide the Company with information concerning interests in those shares required to be provided under the Act. No person has any special rights of control over the Company’s share capital and the directors are not aware of any agreements between holders of shares which may result in restrictions on voting rights. Restrictions on transfer of shares There are no restrictions on the transfer of securities in the Company, except: that certain restrictions may, from time to time, be imposed by laws and regulations (e.g. insider trading laws); and pursuant to the Listing Rules of the FCA whereby certain employees of the Company require prior approval to deal in the Company’s shares. The Company is not aware of any agreements between holders of securities that may result in restrictions on the transfer of securities or voting rights. Purchase of own shares At the AGM on 2 May 2024, a resolution was passed giving the directors authority to make market purchases of Company shares up to 4,736,022 shares of 5p each at a maximum price based on the market price of a share at the relevant time, as set out in the resolution. No purchases of shares were made during the year pursuant to this authority. 132 Morgan Sindall Group plc Annual Report 2024 Other statutory information continued The authority expires on the date of this year’s AGM or close of business on 2 August 2025, whichever is earlier. A resolution to renew this authority will be proposed at this year’s AGM, as explained further in the Notice of Meeting to shareholders accompanying this annual report. Dividends and distributions The Company may, by ordinary resolution, from time to time, declare dividends not exceeding the amount recommended by the Board. Subject to the Act, the Board may pay interim dividends, and also any fixed-rate dividend, whenever the financial position of the Company, in the opinion of the Board, having reviewed the level of distributable reserves, justifies its payment. The Company’s capital allocation framework (see pages 20 and 21) is designed to balance the needs of all our stakeholders while enhancing the Group’s market competitiveness and capabilities and maintaining our financial strength. As part of this framework, the Board operates a formal dividend policy such that dividend cover is expected to be in the range of 2.0 to 2.5 times on an annual basis. Having taken account of the framework and the broader economic backdrop, an interim dividend of 41.5p per share was paid on 24 October 2024 and the directors recommend a final dividend of 90.0p, making a total for the year of 131.5p. This represents dividend cover of 2.1 times. Further details can be found in note 8 to the consolidated financial statements on page 166. Subject to shareholder approval at the 2025 AGM, the final dividend will be paid on Thursday 15 May 2025 to shareholders on the register at close of business on Friday 25 April 2025. The Board may withhold payment of all or any part of any dividends or other monies payable in respect of the Company’s shares from a person with a 0.25% interest if such a person has been served with a restriction notice (as defined in the Articles) after failure to provide the Company with information concerning interests in those shares required to be provided under the Act. Other than as referred to under Morgan Sindall Group Employee Benefit Trust below, during the year there were no arrangements under which a shareholder has waived or agreed to waive any dividends nor any agreement by a shareholder to waive future dividends. Morgan Sindall Group Employee Benefit Trust Zedra Trust Company (Guernsey) Limited, as Trustee of the Trust, holds shares on trust for the benefit of our employees and former employees of the Group and their dependants that have not been exercised or vested. The voting rights in relation to these shares are exercised by the Trustee. The Trustee may vote or abstain from voting with the shares or accept or reject any offer relating to those shares, in any way they see fit, without incurring any liability and without being required to give reasons for their decision. The terms of the Trust also provide that any dividends payable on the shares held by the Trust are waived unless and to the extent otherwise directed by the Company from time to time. The Trust waived its right to the 2023 final and 2024 interim dividend paid during 2024. Details of the shares so held may be found in the consolidated financial statements on page 178. Substantial shareholdings As at 31 December 2024, the following information has been disclosed to the Company under the FCA’s Disclosure Guidance and Transparency Rules (DTR 5), in respect of notifiable interests in the voting rights in the Company’s issued share capital: Name of holder Total voting rights 1 % of total voting rights 2 Direct or indirect holding abrdn plc 5,255,748 10.96 Indirect BlackRock, Inc. 3,178,365 6.69 Indirect Chase Nominees Limited
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