Investor Presentation • Mar 12, 2024
Investor Presentation
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(1) Broad Unemployment Rate (general definition of unemployed, unemployed that ceased working due to dismissal or closing of their work place in the last two years and temporary absent from their work for the whole week due to economic reasons) (15 years old and above). (2) Bank of Israel forecast for 2024 – 2025 - annual average according to Bank of Israel research department forecast from January 1, 2024. (3) Broad Unemployment rate, ages 25-64. (4) As of March 7, 2024.



(1) As of December 31, 2023. (2) For 1-12/2023. (3) Tel Aviv Stock Exchange (as of March 6, 2024) (4) As of September 30, 2023. (5) Market share in credit to Households and Private Banking segments (supervisory operating segments).
3


(1) Excluding effect of capital gain, net from sale of assets.
(2) NPL Ratio is calculated as Impaired Credit not Accruing Interest Income, divided by Gross Loans to the Public. 4

- Total charitable donations allocated by the Bank for adoption of the town of Sderot and kibutz Kfar Aza and other activities to benefit residents of the Gaza border and Northern border areas is estimated at NIS 70 million.
- The estimated value of relief and banking benefits extended to all Bank Group customers, beyond the charitable donation amount is NIS 531 million (including banking relief and benefits provided to residents of Sderot and Kfar Aza, as noted above), assuming full utilization of all benefits offered to the relevant population.



| Loan balance with changes to terms and conditions of debt as of 31.12.2023 |
Loan balance with changes to terms and conditions of debt as of 29.2.2024 |
Total credit to (1) this segment |
Loan balance with changes to terms and conditions of debt as of 31.12.2023 (1) to total credit |
Loan balance with changes to terms and conditions of debt as of 29.2.2024 (1) to total credit |
|
|---|---|---|---|---|---|
| Large businesses | 144 | 42 | 47,983 | 0.3% | 0.1% |
| Medium businesses | 219 | 121 | 12,171 | 1.8% | 1.0% |
| Small businesses | 3,612 | 1,892 | 34,947 | 10.3% | 5.4% |
| Private individuals | 855 | 439 | 27,752 | 3.1% | 1.6% |
| Housing loans |
23,714 | 18,184 | 206,562 | 11.5% | 8.8% |
| Total | 28,544 | 20,678 | 329,415 | 8.7% | 6.3% |

(1) Total credit as of 31.12.2023, before provisions.

| Segment | 1-12/2023 | 1-12/2022 | Q4/2023 | Q4/2022 | ||||
|---|---|---|---|---|---|---|---|---|
| Provision | Rate of provision |
Provision | Rate of provision |
Provision | Rate of provision |
Provision | Rate of provision |
|
| Housing loans | 247 | 0.12% | 99 | 0.05% | 12 | 0.02% | 11 | 0.02% |
| Business | 892 | 0.96% | 336 | 0.40% | 221 | 0.95% | 136 | 0.64% |
| Households | 324 | 1.21% | 97 | 0.36% | 62 | 0.92% | 44 | 0.65% |
| Total | 1,463 | 0.45% | 532 | 0.17% | 295 | 0.36% | 191 | 0.25% |
Provisions / loans to the public
0.45%
Expenses with respect to credit losses in 2023 amounted to NIS 1,463 million, of which NIS 1,011 millions (0.31% of total loans to the public) are group expenses for credit losses, and NIS 452 million (0.14% of total loans to the public) are individual expense for credit losses.
The increase in provisions in 2023, and in particular in the third quarter of this year, is mostly due to groupbased provision for credit losses, recognized so as to reflect the increase in credit risk in the market due to the war, though no material indicators of increase in this risk have been seen to date at the Bank. The increase in provision over the year was also due to growth in Bank's loan portfolio and to higher risk in the market, primarily due to the higher interest rates



(1) Excluding effect of capital gain, net from sale of assets.


| Business segment | 31.12.23 | 31.12.22 | % change in |
|---|---|---|---|
| Housing loans | 205.4 | 195.8 | 4.9 |
| Households + private banking |
26.9 | 27.2 | )1.3( |
| Total individuals | 232.3 | 223.0 | 4.2 |
| (2) Total businesses |
93.0 | 84.4 | 10.2 |
| Total | 325.3 | 307.5 | 5.8 |
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Supervisory operating segments (2) Small and micro businesses, Medium businesses and Large businesses, Institutional investors and Overseas operations




From Q4/2020 including Union Bank. NIS mil
| 2023 | 2022 | Rate of change | |
|---|---|---|---|
| Interest revenues, net | 11,975 | 10,240 | |
| Non-interest financing revenues | 511 | 754 | |
| Total financing revenues | 12,486 | 10,994 | 13.6% |
| less: | |||
| Effect of the Consumer Price Index | 941 | 1,144 | |
| Revenues from collection of interest on troubled debt | 42 | 67 | |
| Gains (losses) from bonds, shares and real investments | )108( | )3( | |
| Effect of accounting treatment of derivatives at fair value and others | )68( | 331 | |
| Total effects other than current operations | 807 | 1,539 | |
| Total financing revenues from current operations | 11,679 | 9,455 | 23.5% |

Q4/23 Expenses


Operating and other expenses decreased by 9.8%, primarily due to completion of the Union Bank merger into UMTB, which resulted in termination of some employees of the former Union Bank, closure of some Union Bank branches and reduced IT expenses, and to the payroll agreement signed with the Employees' Association.





(1) For the relevant period.
(2) It is hereby clarified that there is no change to the Bank's dividend policy, as detailed in the report published by the Bank on April 27, 2021 (reference no. 2021-01-071448).
(3) Given the state of uncertainty in the economy regarding, inter alia, the continued war and the extent of its effects, and so as to enable further assistance to Bank customers, including by way of extending credit to customers with repayment capacity, and further to the Supervisor of Banks' letters on this matter dated November 12, 2023 and March 5, 2024.




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