Investor Presentation • May 23, 2024
Investor Presentation
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(1) Broad Unemployment Rate (general definition of unemployed, unemployed that ceased working due to dismissal or closing of their work place in the last two years and temporary absent from their work for the whole week due to economic reasons) (15 years old and above). (2) Bank of Israel forecast for 2024 – 2025 - annual average according to Bank of Israel research department forecast from April 8, 2024. (3) Broad Unemployment rate, ages 25-64. (4) As of May 16, 2024



(1) As of March 31, 2024. (2) For Q1 2024. (3) Tel Aviv Stock Exchange (as of May 20, 2024) (4) As of December 31, 2023. (5) Market share in credit to Households and Private Banking segments (supervisory operating segments).



(1) NPL Ratio is calculated as Credit not Accruing Interest Income, divided by Gross Loans to the Public. 4

- Total charitable donations allocated by the Bank for adoption of the town of Sderot and kibutz Kfar Aza and other activities to benefit residents of the Gaza border and Northern border areas is estimated at NIS 70 million. Theses expenses were, to the most part, recorded in the financial reports of 2023.
- The estimated value of relief and banking benefits extended to all Bank Group customers, beyond the charitable donation amount is NIS 589 million (including banking relief and benefits provided to residents of Sderot and Kfar Aza, as noted above), assuming full utilization of all benefits offered to the relevant population.


| Loan balance with changes to terms and conditions of debt as of 31.12.2023 |
Loan balance with changes to terms and conditions of debt as of 31.3.2024 |
Total credit to this (1) segment |
Loan balance with changes to terms and conditions of debt as of 31.3.2024 (1) to total credit |
|
|---|---|---|---|---|
| Large businesses | 144 | 28 | 49,114 | 0.1% |
| Medium businesses | 219 | 90 | 12,829 | 0.7% |
| Small businesses | 3,612 | 1,350 | 35,692 | 3.8% |
| Private individuals | 855 | 344 | 27,651 | 1.2% |
| Housing loans |
23,714 | 18,023 | 209,299 | 8.6% |
| Total | 28,544 | 19,835 | 334,585 | 5.9% |


| Segment | Q1/2024 | Q4/2023 | Q1/2023 | Provisions / loans to the public |
||||
|---|---|---|---|---|---|---|---|---|
| Provision | Rate of provision |
Provision | Rate of provision |
Provision | Rate of provision |
|||
| Housing loans | 22 | 0.04% | 12 | 0.02% | 42 | 0.08% | 0.29% | |
| Business | 109 | 0.46% | 221 | 0.95% | 100 | 0.46% | 0.21% | |
| Households | 44 | 0.65% | 62 | 0.92% | 85 | 1.25% | ||
| Total | 175 | 0.21% | 295 | 0.36% | 227 | 0.29% | Q1 2023 | Q1 2024 |
The credit loss expenses were largely influenced by group-based provisions for credit losses, recognized so as to reflect the increase in credit risk in the market due to the war, though no material indicators of increase in this risk have been seen to date.




159 171 181 194 205 221 271 307 325 330 246 Credit to the public(1)
| Business segment |
31.3.24 | 31.3.23 | % change in | |
|---|---|---|---|---|
| Housing loans | 208.1 | 197.8 | 5.2 | |
| Households + private banking |
27.0 | 27.3 | )1.0( | |
| Total individuals | 235.1 225.1 |
4.5 | ||
| (1) Total businesses |
95.4 | 87.2 | 9.3 | |
| Total | 330.5 | 312.3 | 5.8 |
9 (1) Net Supervisory operating segments (2) Small and micro businesses, Medium businesses and Large businesses, Institutional investors and Overseas operations

10



From Q4/2020 including Union Bank. NIS mil
| Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | Q1 2024 | |
|---|---|---|---|---|---|
| Interest revenues, net | 3,146 | 3,181 | 2,959 | 2,689 | 2,685 |
| Non-interest financing revenues | 87 | 250 | 341 | )167( | 345 |
| Total financing revenues | 3,233 | 3,431 | 3,300 | 2,522 | 3,030 |
| less: | |||||
| Effect of the Consumer Price Index | 308 | 387 | 212 | 34 | 88 |
| Revenues from collection of interest on troubled debt | 9 | 11 | 13 | 9 | 8 |
| Gains (losses) from bonds, shares and real investments | )44( | 18 | )8( | )74( | 44 |
| Effect of accounting treatment of derivatives at fair value and others | 18 | 53 | 146 | )285( | 110 |
| Total effects other than current operations | 291 | 469 | 363 | )316( | 250 |
| Total financing revenues from current operations | 2,942 | 2,962 | 2,937 | 2,838 | 2,780 |


Operating and other expenses (NIS mil) Salaries (NIS mil)





(1) For the relevant period. (2) It is hereby clarified that there is no change to the Bank's dividend policy, as detailed in the report published by the Bank on April 27, 2021 (reference no. 2021-01-071448). (3) After examining the Bank's capital planning in the various scenarios and in accordance with the Supervisor of Banks' letter dated May 16, 2024 and the Bank's dividend policy.




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