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Lloyds Banking Group PLC Management Reports 2011

Oct 26, 2011

4691_iss_2011-10-25_07e528e9-57d1-4a01-87f1-b8d1a13d4d09.pdf

Management Reports

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25 October 2011

NEW ALLOCATION METHODOLOGIES FOR FUNDING COSTS AND CAPITAL

As part of the alignment of the business decision making framework with our strategic objectives, the Group is enhancing its allocation methodologies for funding costs and capital.

As has been discussed at recent results announcements, our funding transfer pricing arrangements did not result in full recovery of the costs of our successful term wholesale funding programme from divisions and certain costs have therefore been reported in Central items. To address this, we are now implementing a new approach that ensures that the full cost of funding is reflected in each of our division's results. At the same time, we have refined the methodology used to allocate the costs and benefits of capital across the Group. In addition, banking volatility will now be excluded from the margin calculations and the average interest-earning assets have been adjusted to amend the treatment of offset accounts. As a result average interest-earning assets have decreased slightly. Together these changes will help drive enhanced commercial behaviours within our business units and ensure that our divisions' reported results better reflect their underlying performance.

The Group's combined businesses and statutory results are unchanged as a result of the new transfer pricing methodologies. However, the new arrangements will affect the divisional results and the core/non-core analysis and will also result in a modest transfer of interest expense from banking to non-banking activities.

The new methodology is designed to ensure that funding costs are allocated to the divisions and that the allocation is more directly related to the size and behavioural duration of asset portfolios, with a similar approach applied to recognise the value to the business from the Group's growing deposit base. Although overall Group net interest income (NII) is unchanged, this reallocation has changed the NII mix with a modest increase in banking NII and a commensurate reduction in non-banking NII.

As a result of these changes, the Group banking net interest margin for the three consecutive six month periods ended 30 June 2010, 31 December 2010 and 30 June 2011 has increased by 12bps, 10bps and 5bps respectively and is now reported as 2.20 per cent, 2.22 per cent and 2.12 per cent respectively. The underlying drivers of the margin trend are unchanged from those previously shared with the market. The adjustment for the six months ended 30 June 2011 is smaller than other periods because there was minimal net banking volatility in that period within NII. All other things being equal, guidance on Group banking net interest margin is adjusted by a similar level to the first half of 2011 movement (5bps) and as a result we now expect Group banking net interest margin to be just above 2.05 per cent for the full year 2011.

The reallocation will also result in a change to NII and margins for the four banking divisions, with consequent effects on their profits or losses before tax. The core/non-core split will also change as any interest previously unallocated and reported in Central items was treated as core and will now be appropriately split between core and non-core activities.

The revised approaches for funding costs and capital reallocation will be applied going forward and to ensure comparability with previous periods we have restated our divisional results for the half-years to 30 June 2010, 31 December 2010 and 30 June 2011 and also for the full-year to 31 December 2010. The restated results, along with the revised core/non-core split, are contained within the attached appendices.

  • END -

For further information:

Investor Relations Kate O'Neill +44 (0) 20 7356 3520 Managing Director, Investor Relations Email: kate.o'[email protected]

Corporate Affairs

Matthew Young +44 (0) 20 7356 2231 Director of Corporate Affairs Email: [email protected]

FORWARD LOOKING STATEMENTS

This announcement contains forward looking statements with respect to the business, strategy and plans of the Lloyds Banking Group, its current goals and expectations relating to its future financial condition and performance. Statements that are not historical facts, including statements about the Group or the Group's management's beliefs and expectations, are forward looking statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. The Group's actual future business, strategy, plans and/or results may differ materially from those expressed or implied in these forward looking statements as a result of a variety of risks, uncertainties and other factors, including, without limitation, UK domestic and global economic and business conditions; the ability to derive cost savings and other benefits, as well as the ability to integrate successfully the acquisition of HBOS; the ability to access sufficient funding to meet the Group's liquidity needs; changes to the Group's credit ratings; risks concerning borrower or counterparty credit quality; instability in the global financial markets; changing demographic and market related trends; changes in customer preferences; changes to regulation, accounting standards or taxation, including changes to regulatory capital or liquidity requirements; the policies and actions of Governmental or regulatory authorities in the UK, the European Union, or jurisdictions outside the UK, including other European countries and the US; the ability to attract and retain senior management and other employees; requirements or limitations imposed on the Group as a result of HM Treasury's investment in the Group; the ability to complete satisfactorily the disposal of certain assets as part of the Group's EU State Aid obligations; the extent of any future impairment charges or writedowns caused by depressed asset valuations; exposure to regulatory scrutiny, legal proceedings or complaints, actions of competitors and other factors. Please refer to the latest Annual Report on Form 20-F filed with the US Securities and Exchange Commission for a discussion of such factors together with examples of forward looking statements. The forward looking statements contained in this announcement are made as at the date of this announcement, and the Group undertakes no obligation to update any of its forward looking statements.

COMBINED BUSINESSES SEGMENTAL ANALYSIS – GROUP

Half-year to 30 June 2011 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 3,870 1,171 634 451 (25) (29) 306 6,378
Other income 884 1,337 218 631 1,319 23 (414) 3,998
Total income 4,754 2,508 852 1,082 1,294 (6) (108) 10,376
Insurance claims (198) (198)
Total income, net of
insurance claims
4,754 2,508 852 1,082 1,096 (6) (108) 10,178
Operating expenses (2,221) (1,312) (471) (792) (415) (56) (65) (5,332)
Trading surplus 2,533 1,196 381 290 681 (62) (173) 4,846
Impairment (1,173) (1,557) (160) (2,532) (5,422)
Share of results of joint
ventures and associates
Profit (loss) before tax
3 9 12
and fair value unwind 1,363 (352) 221 (2,242) 681 (62) (173) (564)
Fair value unwind 544 1,551 26 104 (21) (536) 1,668
Profit (loss) before tax 1,907 1,199 247 (2,138) 660 (62) (709) 1,104
Banking net interest margin 2.14% 1.64% 4.27% 1.31% 2.12%
Cost:income ratio1 46.7% 52.3% 55.3% 73.2% 37.9% 52.4%

Half-year to 30 June 2011 – As previously reported

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,163 1,401 649 509 (142) (29) (173) 6,378
Other income 884 1,337 218 631 1,319 23 (414) 3,998
Total income 5,047 2,738 867 1,140 1,177 (6) (587) 10,376
Insurance claims (198) (198)
Total income, net of
insurance claims
5,047 2,738 867 1,140 979 (6) (587) 10,178
Operating expenses (2,221) (1,312) (471) (792) (415) (56) (65) (5,332)
Trading surplus 2,826 1,426 396 348 564 (62) (652) 4,846
Impairment (1,173) (1,557) (160) (2,532) (5,422)
Share of results of joint
ventures and associates
Profit (loss) before tax
3 9 12
and fair value unwind 1,656 (122) 236 (2,184) 564 (62) (652) (564)
Fair value unwind 544 1,551 26 104 (21) (536) 1,668
Profit (loss) before tax 2,200 1,429 262 (2,080) 543 (62) (1,188) 1,104
Banking net interest margin 2.26% 1.64% 4.35% 1.47% 2.07%
Cost:income ratio1 44.0% 47.9% 54.3% 69.5% 42.4% 52.4%

1 Operating expenses divided by total income net of insurance claims.

Half-year to 30 June 2010 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,357 1,408 557 545 (19) (31) 94 6,911
Other income 836 1,988 227 605 1,320 15 840 5,831
Total income 5,193 3,396 784 1,150 1,301 (16) 934 12,742
Insurance claims (261) (261)
Total income, net of
insurance claims
Costs:
5,193 3,396 784 1,150 1,040 (16) 934 12,481
Operating expenses
Impairment of
(2,233) (1,401) (481) (744) (423) (36) (117) (5,435)
tangible fixed assets (150) (150)
(2,233) (1,551) (481) (744) (423) (36) (117) (5,585)
Trading surplus 2,960 1,845 303 406 617 (52) 817 6,896
Impairment (1,335) (2,801) (190) (2,228) (6,554)
Share of results of joint
ventures and associates
8 (60) (2) (10) 1 1 (62)
Profit (loss) before tax
and fair value unwind
1,633 (1,016) 113 (1,824) 607 (51) 818 280
Fair value unwind 583 1,433 30 164 (21) (866) 1,323
Profit (loss) before tax 2,216 417 143 (1,660) 586 (51) (48) 1,603
Banking net interest margin 2.33% 1.61% 3.74% 1.50% 2.20%
Cost:income ratio 43.0% 41.3% 61.4% 64.7% 40.7% 43.5%

Half-year to 30 June 2010 – As previously reported

Retail Wholesale Commercial Wealth
and Int'l
Insurance Group
Operations
Central
items
Group
£m £m £m £m £m £m £m £m
Net interest income 4,636 1,576 571 596 (136) (36) (296) 6,911
Other income 836 1,988 227 605 1,320 15 840 5,831
Total income 5,472 3,564 798 1,201 1,184 (21) 544 12,742
Insurance claims (261) (261)
Total income, net of
insurance claims
5,472 3,564 798 1,201 923 (21) 544 12,481
Costs:
Operating expenses
Impairment of
(2,233) (1,401) (481) (744) (423) (36) (117) (5,435)
tangible fixed assets (150) (150)
(2,233) (1,551) (481) (744) (423) (36) (117) (5,585)
Trading surplus 3,239 2,013 317 457 500 (57) 427 6,896
Impairment
Share of results of joint
(1,335) (2,801) (190) (2,228) (6,554)
ventures and associates 8 (60) (2) (10) 1 1 (62)
Profit (loss) before tax
and fair value unwind
1,912 (848) 127 (1,773) 490 (56) 428 280
Fair value unwind 583 1,433 30 164 (21) (866) 1,323
Profit (loss) before tax 2,495 585 157 (1,609) 469 (56) (438) 1,603
Banking net interest margin 2.44% 1.51% 3.82% 1.65% 2.08%
Cost:income ratio 40.8% 39.3% 60.3% 61.9% 45.8% 43.5%

Half-year to 31 December 2010 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,291 1,439 570 505 (20) (30) 156 6,911
Other income 771 1,691 230 555 1,494 34 (442) 4,333
Total income 5,062 3,130 800 1,060 1,474 4 (286) 11,244
Insurance claims (281) (281)
Total income, net of
insurance claims
5,062 3,130 800 1,060 1,193 4 (286) 10,963
Operating expenses (2,411) (1,351) (511) (792) (431) (7) 10 (5,493)
Trading surplus 2,651 1,779 289 268 762 (3) (276) 5,470
Impairment (1,412) (1,263) (192) (3,760) (6,627)
Share of results of joint
ventures and associates
Profit (loss) before tax
9 (35) (6) 2 1 (29)
and fair value unwind 1,248 481 97 (3,498) 762 (1) (275) (1,186)
Fair value unwind 522 1,616 51 208 (22) (580) 1,795
Profit (loss) before tax 1,770 2,097 148 (3,290) 740 (1) (855) 609
Banking net interest margin 2.29% 1.57% 3.74% 1.41% 2.22%
Cost:income ratio 47.6% 43.2% 63.9% 74.7% 36.1% 50.1%

Half-year to 31 December 2010 – As previously reported

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,742 1,675 604 580 (127) (36) (527) 6,911
Other income 771 1,691 230 555 1,494 34 (442) 4,333
Total income 5,513 3,366 834 1,135 1,367 (2) (969) 11,244
Insurance claims (281) (281)
Total income, net of
insurance claims
5,513 3,366 834 1,135 1,086 (2) (969) 10,963
Operating expenses (2,411) (1,351) (511) (792) (431) (7) 10 (5,493)
Trading surplus 3,102 2,015 323 343 655 (9) (959) 5,470
Impairment (1,412) (1,263) (192) (3,760) (6,627)
Share of results of joint
ventures and associates
Profit (loss) before tax
9 (35) (6) 2 1 (29)
and fair value unwind 1,699 717 131 (3,423) 655 (7) (958) (1,186)
Fair value unwind 522 1,616 51 208 (22) (580) 1,795
Profit (loss) before tax 2,221 2,333 182 (3,215) 633 (7) (1,538) 609
Banking net interest margin 2.49% 1.54% 3.93% 1.61% 2.12%
Cost:income ratio 43.7% 40.1% 61.3% 69.8% 39.7% 50.1%

Full-year to 31 December 2010 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 8,648 2,847 1,127 1,050 (39) (61) 250 13,822
Other income 1,607 3,679 457 1,160 2,814 49 398 10,164
Total income 10,255 6,526 1,584 2,210 2,775 (12) 648 23,986
Insurance claims (542) (542)
Total income, net of
insurance claims
Costs:
10,255 6,526 1,584 2,210 2,233 (12) 648 23,444
Operating expenses
Impairment of
(4,644) (2,752) (992) (1,536) (854) (43) (107) (10,928)
tangible fixed assets (150) (150)
(4,644) (2,902) (992) (1,536) (854) (43) (107) (11,078)
Trading surplus 5,611 3,624 592 674 1,379 (55) 541 12,366
Impairment (2,747) (4,064) (382) (5,988) (13,181)
Share of results of joint
ventures and associates
17 (95) (8) (10) 3 2 (91)
Profit (loss) before tax
and fair value unwind
2,881 (535) 210 (5,322) 1,369 (52) 543 (906)
Fair value unwind 1,105 3,049 81 372 (43) (1,446) 3,118
Profit (loss) before tax 3,986 2,514 291 (4,950) 1,326 (52) (903) 2,212
Banking net interest margin 2.31% 1.59% 3.74% 1.46% 2.21%
Cost:income ratio 45.3% 42.2% 62.6% 69.5% 38.2% 46.6%

Full-year to 31 December 2010 – As previously reported

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 9,378 3,251 1,175 1,176 (263) (72) (823) 13,822
Other income 1,607 3,679 457 1,160 2,814 49 398 10,164
Total income 10,985 6,930 1,632 2,336 2,551 (23) (425) 23,986
Insurance claims (542) (542)
Total income, net of
insurance claims
10,985 6,930 1,632 2,336 2,009 (23) (425) 23,444
Costs:
Operating expenses
Impairment of
(4,644) (2,752) (992) (1,536) (854) (43) (107) (10,928)
tangible fixed assets (150) (150)
(4,644) (2,902) (992) (1,536) (854) (43) (107) (11,078)
Trading surplus 6,341 4,028 640 800 1,155 (66) (532) 12,366
Impairment (2,747) (4,064) (382) (5,988) (13,181)
Share of results of joint
ventures and associates 17 (95) (8) (10) 3 2 (91)
Profit (loss) before tax
and fair value unwind
3,611 (131) 258 (5,196) 1,145 (63) (530) (906)
Fair value unwind 1,105 3,049 81 372 (43) (1,446) 3,118
Profit (loss) before tax 4,716 2,918 339 (4,824) 1,102 (63) (1,976) 2,212
Banking net interest margin 2.46% 1.52% 3.88% 1.63% 2.10%
Cost:income ratio 42.3% 39.7% 60.8% 65.8% 42.5% 46.6%

Half-year to 30 June 2011 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 3,688 819 619 186 (30) (29) 306 5,559
Other income 875 1,608 217 504 1,282 23 (414) 4,095
Total income 4,563 2,427 836 690 1,252 (6) (108) 9,654
Insurance claims (198) (198)
Total income, net of
insurance claims
4,563 2,427 836 690 1,054 (6) (108) 9,456
Operating expenses (2,218) (1,093) (468) (565) (395) (56) (65) (4,860)
Trading surplus 2,345 1,334 368 125 659 (62) (173) 4,596
Impairment (1,052) (409) (160) (15) (1,636)
Share of results of joint
ventures and associates
Profit (loss) before tax
2 1 3
and fair value unwind 1,295 925 208 111 659 (62) (173) 2,963
Fair value unwind 420 10 26 4 (21) (536) (97)
Profit (loss) before tax 1,715 935 234 115 638 (62) (709) 2,866
Banking net interest margin 2.23% 1.79% 4.39% 4.11% 2.43%
Cost:income ratio1 48.6% 45.0% 56.0% 81.9% 37.5% 51.4%

Half-year to 30 June 2011 – As previously reported

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 3,959 888 635 221 (148) (29) (173) 5,353
Other income 875 1,608 217 504 1,282 23 (414) 4,095
Total income 4,834 2,496 852 725 1,134 (6) (587) 9,448
Insurance claims (198) (198)
Total income, net of
insurance claims
4,834 2,496 852 725 936 (6) (587) 9,250
Operating expenses (2,218) (1,093) (468) (565) (395) (56) (65) (4,860)
Trading surplus 2,616 1,403 384 160 541 (62) (652) 4,390
Impairment (1,052) (409) (160) (15) (1,636)
Share of results of joint
ventures and associates
Profit (loss) before tax
2 1 3
and fair value unwind 1,566 994 224 146 541 (62) (652) 2,757
Fair value unwind 420 10 26 4 (21) (536) (97)
Profit (loss) before tax 1,986 1,004 250 150 520 (62) (1,188) 2,660
Banking net interest margin 2.34% 1.86% 4.50% 4.50% 2.35%
Cost:income ratio1 45.9% 43.8% 54.9% 77.9% 52.5%

1 Operating expenses divided by total income net of insurance claims.

Half-year to 30 June 2010 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,083 955 536 145 (23) (31) 94 5,759
Other income 823 1,524 226 503 1,287 15 840 5,218
Total income 4,906 2,479 762 648 1,264 (16) 934 10,977
Insurance claims (261) (261)
Total income, net of
insurance claims
4,906 2,479 762 648 1,003 (16) 934 10,716
Operating expenses (2,229) (1,108) (477) (531) (410) (36) (117) (4,908)
Trading surplus 2,677 1,371 285 117 593 (52) 817 5,808
Impairment (1,286) (162) (189) (16) (1,653)
Share of results of joint
ventures and associates
Profit (loss) before tax
8 3 (1) (10) 1 1 2
and fair value unwind 1,399 1,212 96 100 583 (51) 818 4,157
Fair value unwind 513 9 30 14 (21) (866) (321)
Profit (loss) before tax 1,912 1,221 126 114 562 (51) (48) 3,836
Banking net interest margin 2.39% 1.62% 3.88% 3.24% 2.46%
Cost:income ratio 45.4% 44.7% 62.6% 81.9% 40.9% 45.8%

Half-year to 30 June 2010 – As previously reported

Retail Wholesale Commercial Wealth
and Int'l
Insurance Group
Operations
Central
items
Group
£m £m £m £m £m £m £m £m
Net interest income 4,380 998 551 158 (141) (36) (296) 5,614
Other income 823 1,524 226 503 1,287 15 840 5,218
Total income 5,203 2,522 777 661 1,146 (21) 544 10,832
Insurance claims (261) (261)
Total income, net of
insurance claims
5,203 2,522 777 661 885 (21) 544 10,571
Operating expenses (2,229) (1,108) (477) (531) (410) (36) (117) (4,908)
Trading surplus 2,974 1,414 300 130 475 (57) 427 5,663
Impairment (1,286) (162) (189) (16) (1,653)
Share of results of joint
ventures and associates
Profit (loss) before tax
8 3 (1) (10) 1 1 2
and fair value unwind 1,696 1,255 111 113 465 (56) 428 4,012
Fair value unwind 513 9 30 14 (21) (866) (321)
Profit (loss) before tax 2,209 1,264 141 127 444 (56) (438) 3,691
Banking net interest margin 2.52% 1.51% 3.97% 3.05% 2.28%
Cost:income ratio 42.8% 43.9% 61.4% 80.3% 46.4%

Half-year to 31 December 2010 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,029 822 552 160 (24) (30) 156 5,665
Other income 760 1,492 229 487 1,363 34 (442) 3,923
Total income 4,789 2,314 781 647 1,339 4 (286) 9,588
Insurance claims (281) (281)
Total income, net of
insurance claims
4,789 2,314 781 647 1,058 4 (286) 9,307
Operating expenses (2,408) (1,083) (507) (578) (403) (7) 10 (4,976)
Trading surplus 2,381 1,231 274 69 655 (3) (276) 4,331
Impairment (1,343) (414) (192) (10) (1,959)
Share of results of joint
ventures and associates
Profit (loss) before tax
9 (1) 1 2 1 12
and fair value unwind 1,047 816 82 60 655 (1) (275) 2,384
Fair value unwind 452 15 51 16 (22) (580) (68)
Profit (loss) before tax 1,499 831 133 76 633 (1) (855) 2,316
Banking net interest margin 2.35% 1.55% 3.84% 3.38% 2.50%
Cost:income ratio 50.3% 46.8% 64.9% 89.3% 38.1% 53.5%

Half-year to 31 December 2010 – As previously reported

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 4,464 882 588 182 (133) (36) (527) 5,420
Other income 760 1,492 229 487 1,363 34 (442) 3,923
Total income 5,224 2,374 817 669 1,230 (2) (969) 9,343
Insurance claims (281) (281)
Total income, net of
insurance claims
5,224 2,374 817 669 949 (2) (969) 9,062
Operating expenses (2,408) (1,083) (507) (578) (403) (7) 10 (4,976)
Trading surplus 2,816 1,291 310 91 546 (9) (959) 4,086
Impairment (1,343) (414) (192) (10) (1,959)
Share of results of joint
ventures and associates
Profit (loss) before tax
9 (1) 1 2 1 12
and fair value unwind 1,482 876 118 82 546 (7) (958) 2,139
Fair value unwind 452 15 51 16 (22) (580) (68)
Profit (loss) before tax 1,934 891 169 98 524 (7) (1,538) 2,071
Banking net interest margin 2.56% 1.53% 4.06% 3.32% 2.33%
Cost:income ratio 46.1% 45.6% 62.1% 86.4% 54.9%

Full-year to 31 December 2010 – As restated

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 8,112 1,777 1,088 305 (47) (61) 250 11,424
Other income 1,583 3,016 455 990 2,650 49 398 9,141
Total income 9,695 4,793 1,543 1,295 2,603 (12) 648 20,565
Insurance claims (542) (542)
Total income, net of
insurance claims
9,695 4,793 1,543 1,295 2,061 (12) 648 20,023
Operating expenses (4,637) (2,191) (984) (1,109) (813) (43) (107) (9,884)
Trading surplus 5,058 2,602 559 186 1,248 (55) 541 10,139
Impairment (2,629) (576) (381) (26) (3,612)
Share of results of joint
ventures and associates
Profit (loss) before tax
17 2 (10) 3 2 14
and fair value unwind 2,446 2,028 178 160 1,238 (52) 543 6,541
Fair value unwind 965 24 81 30 (43) (1,446) (389)
Profit (loss) before tax 3,411 2,052 259 190 1,195 (52) (903) 6,152
Banking net interest margin 2.37% 1.59% 3.86% 3.31% 2.48%
Cost:income ratio 47.8% 45.7% 63.8% 85.6% 39.4% 49.4%

Full-year to 31 December 2010 – As previously reported

Wealth Group Central
Retail Wholesale Commercial and Int'l Insurance Operations items Group
£m £m £m £m £m £m £m £m
Net interest income 8,844 1,880 1,139 340 (274) (72) (823) 11,034
Other income 1,583 3,016 455 990 2,650 49 398 9,141
Total income 10,427 4,896 1,594 1,330 2,376 (23) (425) 20,175
Insurance claims (542) (542)
Total income, net of
insurance claims
10,427 4,896 1,594 1,330 1,834 (23) (425) 19,633
Operating expenses (4,637) (2,191) (984) (1,109) (813) (43) (107) (9,884)
Trading surplus 5,790 2,705 610 221 1,021 (66) (532) 9,749
Impairment (2,629) (576) (381) (26) (3,612)
Share of results of joint
ventures and associates
Profit (loss) before tax
17 2 (10) 3 2 14
and fair value unwind 3,178 2,131 229 195 1,011 (63) (530) 6,151
Fair value unwind 965 24 81 30 (43) (1,446) (389)
Profit (loss) before tax 4,143 2,155 310 225 968 (63) (1,976) 5,762
Banking net interest margin 2.54% 1.52% 4.02% 3.18% 2.31%
Cost:income ratio 44.5% 44.8% 61.7% 83.4% 50.3%

Half-year to 30 June 2011 – As restated

£m £m Retail Wholesale Commercial
£m
Wealth
£m
and Int'l Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 182 352 15 265 5 819
Other income 9 (271) 1 127 37 (97)
Total income 191 81 16 392 42 722
Insurance claims
Total income, net of
insurance claims
191 81 16 392 42 722
Operating expenses (3) (219) (3) (227) (20) (472)
Trading surplus 188 (138) 13 165 22 250
Impairment (121) (1,148) (2,517) (3,786)
Share of results of joint
ventures and associates
Profit (loss) before tax
1 9 (1) 9
and fair value unwind 68 (1,277) 13 (2,353) 22 (3,527)
Fair value unwind 124 1,541 100 1,765
Profit (loss) before tax 192 264 13 (2,253) 22 (1,762)
Banking net interest margin 1.19% 1.47% 2.01% 0.88% 1.20%

Half-year to 30 June 2011 – As previously reported

£m £m Retail Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 204 513 14 288 6 1,025
Other income 9 (271) 1 127 37 (97)
Total income 213 242 15 415 43 928
Insurance claims
Total income, net of
insurance claims
213 242 15 415 43 928
Operating expenses (3) (219) (3) (227) (20) (472)
Trading surplus 210 23 12 188 23 456
Impairment (121) (1,148) (2,517) (3,786)
Share of results of joint
ventures and associates
Profit (loss) before tax
1 9 (1) 9
and fair value unwind 90 (1,116) 12 (2,330) 23 (3,321)
Fair value unwind 124 1,541 100 1,765
Profit (loss) before tax 214 425 12 (2,230) 23 (1,556)
Banking net interest margin 1.36% 1.36% 1.76% 1.01% 1.23%

Half-year to 30 June 2010 – As restated

Retail
£m
£m Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 274 453 21 400 4 1,152
Other income 13 464 1 102 33 613
Total income 287 917 22 502 37 1,765
Insurance claims
Total income, net of
insurance claims
Costs:
287 917 22 502 37 1,765
Operating expenses
Impairment of
(4) (293) (4) (213) (13) (527)
tangible fixed assets (150) (150)
(4) (443) (4) (213) (13) (677)
Trading surplus 283 474 18 289 24 1,088
Impairment (49) (2,639) (1) (2,212) (4,901)
Share of results of joint
ventures and associates
(63) (1) (64)
Profit (loss) before tax
and fair value unwind
234 (2,228) 17 (1,924) 24 (3,877)
Fair value unwind 70 1,424 150 1,644
Profit (loss) before tax 304 (804) 17 (1,774) 24 (2,233)
Banking net interest margin 1.65% 1.61% 1.98% 1.25% 1.49%

Half-year to 30 June 2010 – As previously reported

Retail
£m
£m Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 256 578 20 438 5 1,297
Other income 13 464 1 102 33 613
Total income 269 1,042 21 540 38 1,910
Insurance claims
Total income, net of
insurance claims
Costs:
269 1,042 21 540 38 1,910
Operating expenses
Impairment of
(4) (293) (4) (213) (13) (527)
tangible fixed assets (150) (150)
(4) (443) (4) (213) (13) (677)
Trading surplus 265 599 17 327 25 1,233
Impairment (49) (2,639) (1) (2,212) (4,901)
Share of results of joint
ventures and associates
(63) (1) (64)
Profit (loss) before tax
and fair value unwind
216 (2,103) 16 (1,886) 25 (3,732)
Fair value unwind 70 1,424 150 1,644
Profit (loss) before tax 286 (679) 16 (1,736) 25 (2,088)
Banking net interest margin 1.57% 1.51% 1.85% 1.44% 1.50%

Half-year to 31 December 2010 – As restated

Retail
£m
£m Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 262 617 18 345 4 1,246
Other income 11 199 1 68 131 410
Total income 273 816 19 413 135 1,656
Insurance claims
Total income, net of
insurance claims
273 816 19 413 135 1,656
Operating expenses (3) (268) (4) (214) (28) (517)
Trading surplus 270 548 15 199 107 1,139
Impairment (69) (849) (3,750) (4,668)
Share of results of joint
ventures and associates
Profit (loss) before tax
(34) (7) (41)
and fair value unwind 201 (335) 15 (3,558) 107 (3,570)
Fair value unwind 70 1,601 192 1,863
Profit (loss) before tax 271 1,266 15 (3,366) 107 (1,707)
Banking net interest margin 1.63% 1.59% 1.97% 1.10% 1.43%

Half-year to 31 December 2010 – As previously reported

Retail
£m
£m Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 278 793 16 398 6 1,491
Other income 11 199 1 68 131 410
Total income 289 992 17 466 137 1,901
Insurance claims
Total income, net of
insurance claims
289 992 17 466 137 1,901
Operating expenses (3) (268) (4) (214) (28) (517)
Trading surplus 286 724 13 252 109 1,384
Impairment (69) (849) (3,750) (4,668)
Share of results of joint
ventures and associates
Profit (loss) before tax
(34) (7) (41)
and fair value unwind 217 (159) 13 (3,505) 109 (3,325)
Fair value unwind 70 1,601 192 1,863
Profit (loss) before tax 287 1,442 13 (3,313) 109 (1,462)
Banking net interest margin 1.75% 1.56% 1.88% 1.34% 1.52%

Full-year to 31 December 2010 – As restated

Retail
£m
£m Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 536 1,070 39 745 8 2,398
Other income 24 663 2 170 164 1,023
Total income 560 1,733 41 915 172 3,421
Insurance claims
Total income, net of
insurance claims
Costs:
560 1,733 41 915 172 3,421
Operating expenses
Impairment of
(7) (561) (8) (427) (41) (1,044)
tangible fixed assets (150) (150)
(7) (711) (8) (427) (41) (1,194)
Trading surplus 553 1,022 33 488 131 2,227
Impairment (118) (3,488) (1) (5,962) (9,569)
Share of results of joint
ventures and associates
(97) (8) (105)
Profit (loss) before tax
and fair value unwind
435 (2,563) 32 (5,482) 131 (7,447)
Fair value unwind 140 3,025 342 3,507
Profit (loss) before tax 575 462 32 (5,140) 131 (3,940)
Banking net interest margin 1.64% 1.60% 1.97% 1.18% 1.46%

Full-year to 31 December 2010 – As previously reported

Retail
£m
£m Wholesale Commercial
£m
Wealth
and Int'l
£m
Insurance
£m
Group
Operations
£m
Central
items
£m
Group
£m
Net interest income 534 1,371 36 836 11 2,788
Other income 24 663 2 170 164 1,023
Total income 558 2,034 38 1,006 175 3,811
Insurance claims
Total income, net of
insurance claims
Costs:
558 2,034 38 1,006 175 3,811
Operating expenses
Impairment of
(7) (561) (8) (427) (41) (1,044)
tangible fixed assets (150) (150)
(7) (711) (8) (427) (41) (1,194)
Trading surplus 551 1,323 30 579 134 2,617
Impairment (118) (3,488) (1) (5,962) (9,569)
Share of results of joint
ventures and associates
(97) (8) (105)
Profit (loss) before tax
and fair value unwind
433 (2,262) 29 (5,391) 134 (7,057)
Fair value unwind 140 3,025 342 3,507
Profit (loss) before tax 573 763 29 (5,049) 134 (3,550)
Banking net interest margin 1.66% 1.53% 1.87% 1.39% 1.51%