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KRBL Ltd. Environmental & Social Information 2024

Aug 22, 2024

58984_rns_2024-08-22_2f166c54-f8c1-4a88-926f-e051bde509c0.pdf

Environmental & Social Information

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Ref: KRBL/SE/2024-25/33 August 22, 2024

The General Manager
Department of Corporate Services
BSE Limited
Floor 25, Phiroze Jeejeebhoy Towers
Dalal Street, Mumbai – 400 001
Scrip Code: 530813
National Stock Exchange of India Limited
“Exchange Plaza”, C-1, Block-G
Bandra-Kurla Complex
Bandra (E), Mumbai-400051
Symbol: KRBL
Series: Eq.

Sub: Business Responsibility and Sustainability Report for the Financial Year 2023-24

Dear Sir/Madam,

Pursuant to Regulation 34(2)(f) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed herewith the Business Responsibility and Sustainability Report for the Financial Year 2023-24, which forms an integral part of the Annual Report for the Financial Year 2023-24.

The same is also available on the Company’s website at https://krblrice.com/wpcontent/uploads/2024/08/KRBL-Limited-BRSR-2023-24.pdf

This is for your kind information and record.

Thanking you,

Yours faithfully, For KRBL Limited

Digitally signed by PIYUSH ASIJA DN: c=IN, o=PERSONAL, title=1609, PIYUSH pseudonym=cba524911dd24aecb70eef673393cc52, 2.5.4.20=a871a1782c200bdec965ce0a696 7cdf497a21bc970f775763232bb7fdc6c45d d, postalCode=110009, st=Delhi, serialNumber=dac3d0c36ff894b4b3e62aa 5a15080ef0cd04b53fc5391912c6aa23e2da ASIJA a987f, cn=PIYUSH ASIJA Date: 2024.08.22 18:53:22 +05'30' Piyush Asija Company Secretary & Compliance Officer M. No. - A21328

Encl: As above

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Statutory Report

Annual Report 2023-24

Business Responsibility and Sustainability Report

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ANNEXURE-7

BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT

FY 2023-24

SECTION A: GENERAL DISCLOSURES

I. DETAILS OF THE LISTED ENTITY

1. Corporate Identity Number (CIN) of the Company L01111DL1993PLC052845
2. Name of the Company KRBL Limited
3. Year of Incorporation 1993
4. Registered ofce address 5190, Lahori Gate, Delhi – 110006
5. Corporate ofce address C-32, 5th& 6thFloor
Sector-62 Noida – 201301
(UP), India
6. E-mail ID [email protected]
7. Telephone 0120-4060300
8. Website http://www.krblrice.com/
9. Financial year for which reporting is being done FY 2023-24
10. Name of the Stock Exchange(s) where shares are National Stock Exchange of India Limited (NSE)
listed BSE Limited (BSE)
11. Paid-up capital `22,88,89,892
12. Name and contact details of the person who may be Mr. Piyush Asija, Company Secretary and Compliance Ofcer
contacted in case of any queries on the BRSR report Email:[email protected] Telephone:+91-120-4060300
13. Reporting Boundary The disclosures made under this report are on a standalone basis.
14. Name of assurance provider -
15. Type of assurance obtained -

II. PRODUCTS/SERVICES

16. Details of business activities (accounting for 90% of the turnover):

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S. No Description of main activity Description of business activity % of turnover
1 Manufacturing Manufacture of Food Products 97.73
2 Electricity Supply Electric Power Generation 1.90
17. Products/services sold by the entity (accounting for 90% of the entity’s turnover):
S. No. Product/Service NIC % of total turnover
Code contributed
1 Manufacture of Food Products (Rice, Chia Seeds, Flax Seeds, Quinoa, Glucose etc.) 106 97.73
2 Electric Power Generation (Solar Energy and other non-conventional sources) 351 1.90
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17. Products/services sold by the entity (accounting for 90% of the entity’s turnover):

III. OPERATIONS

18. Number of locations where plants and/or operations/offices of the entity are situated:

Number of locations where plants and/or operations/ofces of the entity are situated:
Location
Number of plants
Number of ofces
National
5
2
Total
7
International
-
-
-
  • b. What is the contribution of exports as a percentage of the total turnover of the entity? Approx. 25%

  • c. A brief on types of customers

KRBL has a robust customer base that spans across the globe, catering to three categories of consumers: end consumers, channel partners, and institutional buyers. End-consumers currently purchase company’s products through retail and e-tail. Channel partners include distributors, dealers (wholesalers) and retailers. Institutional buyers include modern trade, hotels, restaurants, caterers, and e-commerce partners. Many of our customers have been with the company for over 25 years now, which demonstrates long-term and strong relationships the Company has with them.

IV. EMPLOYEES

20. Details as at end of Financial Year:

  • a. Employees and workers (including differently abled)*:
S. No. Particulars
Total (A)
Male
Female
No. (B)
% (B/A)
No. (C)
% (C/A)
EMPLOYEES
1
Permanent (D)
1,974
1,933
97.92%
41
2.08%
2
Other than Permanent (E)
205
205
100.00%
0
0.00%
3
Total employees (D+E)
2,179
2,138
98.12%
41
1.88%
WORKERS
4
Permanent (F)
794
748
94.21%
46
5.79%
5
Other than Permanent (G)
336
283
84.23%
53
15.77%
6
Total workers(F+G)
1,130
1,031
91.24%
99
8.76%
Diferently abled employees and workers*:
S.
No.
Particulars
Total (A)
Male
Female
No. (B)
% (B/A)
No. (C)
% (C/A)
DIFFERENTLY ABLED EMPLOYEES
1
Permanent (D)
-
-
-
-
-
2
Other than Permanent (E)
-
-
-
-
-
3
Total diferently abled employees (D+E)
-
-
-
-
-
DIFFERENTLY ABLED WORKERS
4
Permanent (F)
-
-
-
-
-
5
Other than Permanent (G)
-
-
-
-
-
6
Total diferently abled workers(F+G)
-
-
-
-
-
  • b. Differently abled employees and workers*:

*KRBL believes in fostering a workplace culture that values diversity, promotes inclusivity, and upholds the principles of equality and respect for all individuals. Our Anti-Discrimination and Equal Opportunity Policy serves as a cornerstone of our commitment towards providing a safe, supportive, and fair environment for every employee and prospective employee. It is a reflection of our core values and a testament to our dedication to creating a workplace where differences are celebrated, and every individual has the opportunity to thrive based on their skills, abilities, and contribution.

21. Participation/inclusion/representation of women:

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Total (A) Number. and percentage of females
No. (B) % (B/A)
Board of Directors 9 2 22.22
Key Management Personnel 6 1 16.67
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  • Includes Executive Directors, Chief Financial Officer and Company Secretary.

19. Markets served by the entity

a. Number of locations

Locations Number
National (Number of states) Pan India (28 States and 8 Union Territories)
International(Number of countries) 90+

The Company has a strong distributor network spread across India. The Company’s products are exported to more than 90 countries.

22. Turnover rate for permanent employees and workers :

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FY 2023-24 FY 2022-23 FY 2021-22
Male Female Total Male Female Total Male Female Total
Permanent Employees 13.19% 23.38% 13.40% 12.26% 22.95% 12.48% 11.96% 30.77% 12.36%
Permanent Workers 17.98% 4.17% 17.19% 13.69% 5.88% 13.27% 15.97% 5.83% 15.50%
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- - -
Remarks
Yes Yes Yes - - -
pending
resolution at
FY 2022-23 No. of complaints close of the year
- - -
initiatives of listed entity? (Yes/No)
Does the entity indicated in column A, No. of
participate in the Business Responsibility the year
complaints filed during
% of shares entity 100% 70% 100% Remarks - - -
held by listed
- - -
pending
resolution at
FY2023-24
No. of complaints close of the year
Subsidiary Subsidiary
Joint Venture
Yes
Subsidiary/ Associate/ Step Down Subsidiary - - 5
Indicate whether Holding/ No. of
the year
complaints filed during
5,385 Cr
<br>investors/shareholders<br>4,849 Cr<br>
where
Grievance Redressal Mechanism in place(Yes/No) Yes. The Company has a stakeholder engagement and grievance redressal policy addressing the concerns of all the stakeholders. Yes. We have a dedicated email ID investor@ krblindia.com can raise their grievances and queries. Further, the Registrar and Share Transfer Agent (RTA) is principally responsible for addressing the shareholders’ grievances.
Name of Holding/Subsidiary/Associate Companies/Joint Venture (A) KRBL DMCC K B Exports Private Limited KRBL LLC
S. No. 1 2 3 Whether CSR is applicable as per section 135 of Companies Act, 2013: Turnover for the Financial Year ended March 31, 2024:
ii) iii) Net worth as on March 31, 2024: A stakeholder is any individual, group, or organization that can affect or be affected by the actions, objectives, and policies of a business or organization. Stakeholders have a vested interest in the company's activities and outcomes. Employees, customers, suppliers, investors, community members, and government bodies are key to company's decision-making and strategy. Stakeholder engagement brings a multitude of benefits to a business, it boosts the company's reputation, helps it make better decisions and builds trust with communities and prevent conflicts. Stakeholder engagement and grievance redressal management is an integral part of our operations. We have a stakeholder engagement and grievance redressal policy, establishing a framework for effective communication and establishing a responsive, fair, expeditious and stakeholder-centric, query/complaint or grievance management procedures across all our operations and ensuring all stakeholders are always treated fairly and without biasness, and issues raised by various stakeholders are dealt and resolved in a time bound manner. Stakeholder Group from whom complaint is received Communities Investors (other than shareholders) Shareholders
23 (a) Names of holding / subsidiary / associate companies / joint ventures: 24 i) 25. Complaints/grievances on any of the Principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct (NGRBC)
V. HOLDING, SUBSIDIARY AND ASSOCIATE COMPANIES (INCLUDING JOINT VENTURES) VI. CSR DETAILS VII. TRANSPARENCY AND DISCLOSURES COMPLIANCES
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- - - -
Remarks
- - - -
pending
resolution at
FY 2022-23 No. of complaints close of the year
6 304 16 -
No. of the year
complaints filed during
- - - -
Remarks
- - - -
pending
resolution at
FY2023-24
No. of complaints close of the year
4 551 25 -
No. of the year
complaints filed during
its
for
portal
(HRMS)
The Company has a stakeholders’ engagement and grievance redressal policy approved by Board of Directors to redress the grievances of all its stakeholders which can be accessed on the link: https://krblrice.com/wp-content/uploads/2024/08/ SEGR-Policy-31.07.2024-Adopted.pdf
System
Grievance Redressal Mechanism in place(Yes/No) The website of the Company has a separate section which provides the contact details for point of contacts for resolving specific grievances of Investors https://krblrice.com/investor-support/ Yes, the Company maintains a Human Resources Management employees. The portal provides a helpdesk to employees for resolving any complaints. The Company has Works Committee, Grievance Handling Committee and Safety Committee which looks into the grievances of the workers. Yes, the Company has a well-established consumer and customer complaint handling mechanism managed by Customer Care team, We maintain an accessible system through dual contact channel i.e. our Toll free number - +91-8448893199 and Customer Care email ID - customercare@krblindia. com enabling customers and end consumers to register their queries and complaints in a convenient manner. Resolution is provided through strict adherence to our guidelines, in a time-bound manner. Yes -
Stakeholder Group from whom complaint is received Employees and workers Customers Value Chain Partners Other (please specify) If yes, then provide web-link for grievance redress policy
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S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
1.
Product Quality
and Safety
R
KRBL operates in the food and agriculture sector. Product
quality and safety are critical material ESG (Environmental,
Social, and Governance) risks that the Company addresses
regularly because of the following reasons:
Consumer Health and Safety:Consumer health and safety
are core ethical values for our business. The Company's
products are consumed by individuals worldwide, and it
remains steadfast in its dedication to delivering products
that consistently uphold rigorous standards of quality
and safety. KRBL is diligently advancing its operational
standards within its Units. While Hazard Analysis and Critical
Control Points (HACCP) practices are already integral to
our systems, we are now augmenting our protocols with
the implementation of Vulnerability Assessment and
Critical Control Points (VACCP) and Threat Assessment
and Critical Control Points (TACCP). These initiatives
concentrate specifcally on mitigating risks associated
with food fraud and fortifying food defense measures.
These strategies entail rigorous risk assessments that
meticulously evaluate potential threats and vulnerabilities
across the entirety of our supply chain.
Supply Chain Risks:KRBL procures paddy from the APMC
Mandis, and any issues related to the quality of the paddy/
rice procured can impact the quality of the fnal product.
Thus ensuring that the Company continues to source rice
from suppliers based on superior grain quality is important.
KRBL maintains a sophisticated Transport Management
System (TMS) as part of its supply chain management
framework. This software-driven system enables real-
time tracking of vehicles, ensuring seamless planning,
execution, and optimization of the physical transportation
of goods, both inbound and outbound. Through the
TMS, KRBL ensures compliance with regulations and the
availability of accurate documentation throughout the
shipment process.
In order to meet product quality and safety
requirements, the company has ensured
compliance
with
various
certifcations
standards:

FSSC 22000 Version 5.1 issued by Eurofns

SQF Food Safety Code for Manufacturing
Edition 9 issued by Eurofns

BRC Global Standard for Food Safety Issue
9 Certifcation issued by Eurofns

Halal Certifcation issued by M/s. Halal
Certifcation Services India Pvt Ltd.

KRBL’s Unit is SEDEX registered.

One of the Unit has completed BRCGS
ETRS (Ethical Trade and Responsible
Sourcing) assessment with a score of 5/5.
Negative
S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
Reputation:KRBL 's reputation is critical to its success, and
any adverse news related to the quality and safety of its
products can afect its brand reputation, which can have
long-term negative efects on the business. As a company
that exports its products worldwide, KRBL ensures that it
meets international quality and safety standards to maintain
its reputation as a premium Basmati rice-brand. At KRBL,
we beneft from strategic alliances with prominent industry
bodies such as PHD, which provide invaluable support and
advocacy in addressing issues related to industry.
2.
Ethics and
Governance
O
Good ethics and governance practices improve overall
company performance and boost consumer confdence.
This has been categorized as an opportunity because of
the following reasons:
Reputation and Brand Value:By ensuring that its business
practices are transparent, ethical and compliant with local
and international laws and regulations, KRBL is able to
enhance its reputation and brand value, which would lead
to increased customer loyalty and trust.
Competitive Advantage:Companies that prioritize ethics
and governance in their business practices are more
likely to gain a competitive advantage, as they are better
positioned to attract investors, customers and employees
who prioritize ethical and sustainable business practices.
Risk Mitigation:By implementing robust governance
structures and policies, KRBL mitigates risks related
to unethical practices, such as corruption and conficts
of interest, which can lead to legal, fnancial and
reputational damage. KRBL has implemented the AMS
(Artwork Management System), this system implements a
streamlined workfow for the approval of artwork designs.
The system facilitates collaboration and ensure that
all necessary approvals are obtained before artwork is
fnalized. It also serves as a centralized repository for all
approved artwork fles. This makes it easy to access and
retrieve artwork designs when needed for compliance
audits or regulatory inquiries.
NA
Positive

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S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
Improved Stakeholder Engagement:By prioritizing ethics
and governance, KRBL improves stakeholder engagement
and builds stronger relationships with investors, customers,
and other stakeholders, which would lead to increased
collaboration, innovation and growth. KRBL has also
implemented the DataKart system for the management
and generation of barcodes and QR codes. The software
acts as a medium to directly share product information
with consumers through mobile application. Furthermore,
it serves as a comprehensive repository for all barcodes
and master data.
Long-term Sustainability:By focusing on ethics and
governance, KRBL ensures long-term sustainability of
its business by reducing risks, enhancing reputation and
building a culture of trust and transparency.
Positive S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
4.
Health, Safety
and Well-Being
R
KRBL ensures highest level of health and safety through
its production process by identifying Health, Safety and
Well-Being as a key material risk for the following reasons:
Employee Well-being:KRBL 's employees are its most
valuable asset, and their well-being is crucial to the
company's success. A safe and healthy work environment
will lead to decreased employee turnover, increased
productivity and enhanced brand reputation.
Occupational Health and Safety:KRBL's operations
involve various risks such as machinery hazards, chemical
exposure and physical strain.
We
have
undertaken
the
following
risk
mitigation measures:

KRBL has in place a Standard Operating
Procedure for Operational Rescue Measure
to ensure business continuity and the safety
of employees. KRBL has also conducted
risk assessments in manufacturing units
pertaining to building risks, changes in
building, transmittable diseases and risks
related to pregnant women.

First aid room available with trained frst
aiders.
Negative
Supply Chain Risks:KRBL sources its raw materials from
various suppliers, and proper health and safety practices
across their operations would lead to decreased risks
of supply chain disruptions, product recalls and legal
liabilities.
Community Health and Safety:KRBL's production
processes can also have an impact on the health and
safety of the surrounding communities.
Regulatory Compliance:Non-compliance with health and
safety regulations can result in legal and fnancial liabilities
for KRBL, leading to reputational damage and fnancial
losses.
In conclusion, health, safety, and well-being can be seen
as a material ESG risk for KRBL, leading to potential risks
such as occupational hazards, community health risks,
supply chain risks, and legal and fnancial liabilities. By
prioritizing health, safety and well-being in its operations
and supply chain, KRBL mitigates these risks and ensures
the sustainability of its business.

Proper PPE kits have been provided to
workers

Relevant safety equipment such as gloves,
safety shoes, ear plugs, helmets etc. have
been provided to workers

Trainings and mock drills on emergency
preparedness and use of fre extinguisher
are provided on a periodic basis

For safe disposal of waste (used oils)
generated through milling, machine repair
and maintenance, used oils are discarded
through an external waste management
agency.

For lifts, Annual Maintenance Contract with
Original Equipment Manufacturer (OEM)
has been processed and periodic meetings
for the same are conducted.

We conduct annual health check-ups and
vaccination drives within our manufacturing
units for employee well-being.
NA
KRBL ships products across the world and brand
communication infuences consumer decisions Hence,
has been categorized as an opportunity because of the
following reasons
Consumer Trust:By adopting responsible marketing
and communication practices, KRBL is able to build trust
with consumers, leading to increased loyalty and repeat
purchases. Consumers are increasingly conscious of the
impact of their purchasing decisions on the environment
and society, and companies that prioritize responsible
marketing and communication can attract and retain these
consumers.
Reputation
and
Brand
Value:
By
communicating
transparently and responsibly about its products and
business practices, KRBL enhances its reputation and
brand value, leading to increased customer loyalty,
investor confdence, and stakeholder trust.
Social and Environmental Impact:Responsible marketing
and communication help KRBL showcase its positive
impact on society and the environment, such as its eforts to
promote sustainable agriculture practices and support local
farmers. This can enhance its social license to operate and
attract socially responsible investors.
Legal
and
Regulatory
Compliance:
By
adopting
responsible marketing and communication practices, KRBL
ensures compliance with local and international laws and
regulations related to advertising, labelling and product
claims, reducing the risk of legal and fnancial liabilities.
O
Responsible
Marketing and
Communication
3.

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Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
Negative
In case of risk, approach to adapt or mitigate.
At KRBL Dhuri and GB Nagar, our
manufacturing processes are powered primarily by rice husk, serving as a sustainable alternative to traditional fossil fuels thus, reducing the overall dependency on grid electricity. This strategic utilization signifcantly mitigates our reliance on non-renewable
energy
sources,
while
concurrently reducing our carbon footprint, owing to the superior energy-to-emission ratio of rice husk compared to conventional options.
We are also currently undertaking the
commissioning of an additional turbine at one of our units at Ghaziabad with the objective of eliminating reliance on grid electricity.
The power factor (PF) serves as a crucial
metric for assessing energy efciency. KRBL consistently achieves a commendable power factor ranging from 0.98 to 0.99 in both the manufacturing units to enhance energy efciency.
The plants are strategically located near the
paddy producing markets thus optimising transportation related emissions.
Our Gujarat plant which caters to the
overseas markets is strategically located close to the port further optimizing our downstream emissions.
Highly efcient ESP chimneys are installed
across manufacturing units and are cleaned properly by trained staf.
Regular stack emission testing is conducted
for the DG stack.
KRBL has successfully transitioned 90% of
its lighting infrastructure to LED technology, demonstrating a commitment to energy efciency and sustainability. Moving forward, our aim is to exclusively adopt LED lighting for all future replacements, further enhancing our environmental stewardship eforts.
Rationale for identifying the risk / opportunity Climate Change have been categorized as a risk since KRBL's operations involve various emissions such as greenhouse gases, particulate matter, and volatile organic compounds, which can have adverse efects on the environment and public health. The company also relies on fossil fuels for energy generation, which can contribute to climate change. Failure to address emissions can lead to adverse living conditions for society and accelerated climate-change. Addressing emission concerns timely helps us stay ahead of increased regulatory scrutiny, reputational damage and fnancial losses. Water has also been categorised as a risk since KRBL’s operations are highly dependent on water which can adverse the fresh water consumption. As a prominent rice manufacturer, KRBL's cultivation of paddy requires considerable water usage, contributing to environmental water scarcity concerns. The company's dependence on water resources highlights the urgent need to adopt sustainable water management strategies.
Indicate
whether
risk or
opportunity
(R/O)
R
Material issue
identifed
Climate Change
S.
No.
5.
S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)

In furtherance of commitment to expanding
its
climate
change
portfolio
through
Miyawaki plantation, KRBL has increased the land allocation from 2000 sq. m to 3000 sq. m. This strategic endeavour is underpinned by the acknowledgment of the multifaceted advantages ofered by such plantations. They are instrumental in ameliorating the detrimental impacts of urban heat islands by diminishing temperatures, mitigating air and noise pollution, promoting biodiversity through the attraction of indigenous avifauna and insects, and serving as pivotal carbon sinks.
KRBL has introduced soft starters and
VFDs in manufacturing units to enhance energy efciency and reducing energy consumption.
KRBL is actively pursuing its goal of
becoming a water-positive organization, aiming that water extraction remains lower than the volume of water available for reuse and replenishment.
At one of our Unit in Uttar Pradesh the
total daily water extraction stands at approximately annually 65475 Kilolitres (KL). This is juxtaposed with the net potential capacity of water replenishment from recharge wells, amounting to *137,210 KL annually. *Recharge rates are impacted by the amount and intensity of precipitation, soil and vegetation types, geology and topography.
100% Re-use of water from RO and ETP
Operations at Ghaziabad Unit resulting in reduced extractions

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S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)

At one of the plant at Dhuri, Punjab, we
engage in Efuent Treatment Plant (ETP)
operations, treating 1450 kilolitres of water
per day. This treated water is responsibly
discharged across a 30-acre expanse,
which hosts a thriving ecosystem of 20,000
Eucalyptus trees. This strategic initiative
serves to prevent groundwater seepage,
leveraging the shallow root structure of the
trees to facilitate natural discharge through
transpiration.
Positive S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
7.
Sustainable
Packaging
O
Sustainable packaging can be seen as an opportunity
since the company’s packaging operations involve the use
of various materials such as plastic, paper and cardboard,
which can have adverse environmental impacts. By
adopting sustainable packaging practices, such as using
eco-friendly materials and reducing packaging waste, KRBL
minimizes its environmental footprint, conserves resources
and reduces its packaging costs. Sustainable packaging
can also enhance KRBL ’s reputation as a responsible and
environmentally conscious company, leading to increased
stakeholder trust and support.

KRBL has achieved a reduction in the weight
of PET Jar 1 kg, resulting in a decrease
in plastic consumption by approximately
4.8MT during the FY 2023-2024.

Implemented a reduction in the size of IG
Super 2kg pouch, leading to a decrease in
plastic usage by approximately 0.6 MT.

Related to IG Super 1.5kg SKU, previously
comprising two primary packages (1kg
pouch & 500g pouch) packed in an
outer pouch, a transition has been made
to packing this SKU in a single pouch.
This initiative has led to a reduction of
approximately 3.3 MT of plastics.

Successfully reduced the pack size in 1kg
SKUs, such as IG Tibar 1 kg, resulting in a
reduction of approximately 1.2 MT of plastics.

We are committed to incorporate 30 %
recycled plastics into Category 1 products
specifcally into PET jars, 10 % in Category
2 products (Flexible packaging material) by
2025-26.
Positive
8.
Climate
Resilient
Agriculture
R
Climate resilient agriculture has been categorised as
a risk since KRBL ’s operations are highly dependent
on weather patterns and climate change can adversely
afect the company’s production and proftability. Climate
resilient agriculture practices help KRBL mitigate the risks
associated with climate change by adapting to changing
weather patterns, conserving resources and reducing
greenhouse gas emissions. Failure to adopt climate resilient
agriculture practices can lead to decreased crop yields,
increased production costs and reputational damage. By
prioritizing climate resilient agriculture, KRBL aligns its
business operations with sustainable development goals,
improve its resilience to climate change, and contribute to
a more sustainable future.
KRBL
has
collaborated
with
the
Indian
Agricultural
Research
Institute
(IARI),
PUSA, to enhance the development and
commercialization of new rice varieties. This
partnership aims to leverage IARI's research
capabilities and KRBL's industry expertise
to innovate and improve rice strains. The
collaboration focuses on breeding high-yield,
disease-resistant and climate-resilient rice
varieties, ensuring sustainable agricultural
practices and enhancing productivity for
farmers. By combining IARI's cutting-edge
agricultural research with KRBL's extensive
market reach, the initiative aims to deliver
superior quality rice to consumers and support
the agricultural economy.
Negative

Through the implementation of Extended
Producer
Responsibility
(EPR),
the
Company has undertaken conscientiously
proactive measures to gather, recycle
or safely dispose over 2600 tonnes of
plastic waste during the fscal year 2023-
24. This achievement has been facilitated
through collaborative eforts with waste
pickers, collection centers and recycling/
co-processing
facilities,
all
operating
synergistically. Given the primary focus of
the Company on food grains, plastic serves
as the predominant packaging material.
Notably, since 2019, we have consistently
upheld our commitment to being a plastic-
neutral brand, consistently meeting EPR
guidelines annually.
This pertains to domestic market.

At KRBL , we have overseen the generation
of approximately 0.375 metric tons of
electronic waste (e-waste), all of which has
been conscientiously recycled and safely
disposed
through
accredited
e-waste
processing facilities.

KRBL has a commitment to sustainable
practices ensuring solid and other waste
are managed with utmost safety and
efciency.
Waste management is categorised as an opportunity
since the company’s operations generate various forms
of waste, such as agricultural waste, packaging waste
and wastewater, which can have adverse environmental
impacts. By adopting sustainable waste management
practices, KRBL reduces its environmental footprint,
conserves resources, and minimizes waste disposal
costs. Sustainable waste management can also enhance
KRBL 's reputation as a responsible and environmentally
conscious company, leading to increased stakeholder
trust and support. By prioritizing waste management, KRBL
is able to align its business operations with sustainable
development goals, drive long-term growth and contribute
to a more sustainable future.
O
Waste
Management
6.

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S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
KRBL has implemented a comprehensive
contact
farming
initiative,
where
KRBL
collaborates directly with farmers to cultivate
high-quality rice varieties through provision of
Integrated Pest Management (IPM) kits to the
farmers. These kits are designed to promote
sustainable farming practices by minimizing
the reliance on chemical pesticides and
encouraging the judicious use, as a mechanism
of good agricultural practices. Additionally,
it fosters a more sustainable and resilient
agricultural system, contributing to the overall
well-being of the farming communities involved.
Positive S.
No.
Material issue
identifed
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying the risk / opportunity
In case of risk, approach to adapt or mitigate.
Financial
implications of the
risk or opportunity
(Indicate positive
or negative
implications)
10.
Sustainable
Sourcing
O
Sustainable sourcing has been identifed as an opportunity
since the company’s supply chain involves various
stakeholders, including farmers, suppliers, distributors
and by adopting sustainable sourcing practices, KRBL
minimizes its environmental footprint, improving the
welfare of workers and farmers and enhancing its
reputation. Sustainable sourcing practices can include
initiatives such as promoting sustainable agriculture
practices, reducing waste in the supply chain and ensuring
fair labour practices.
By prioritizing sustainable sourcing, KRBL aligns its
business operations with sustainable development goals,
increase stakeholder engagement and contribute to a
more sustainable and equitable supply chain.

As a testament to our commitment to
quality and ethical practices. One of the
manufacturing unit is certifed by SEDEX
(Supplier Ethical Data Exchange) and
conducts BRCGS ETRS (British Retail
Consortium Global Standards) Ethical Trade
Responsible assessment which makes
KRBL, the frst organization in rice industry
to be ETRS assessed with a 5/5 score..

We also monitoring the packaging material
suppliers on social compliance parameters.

Furthermore, KRBL has integrated the
Paddy Purchase App into its system to
monitor all procurement-related parameters
of Mandi Purchase, including purchasing
price, quantity, and quality specifcations.
This information is shared in real-time,
efectively mitigating miscommunication
and errors.
Positive
During the FY 2023-24 and up to the date
in 2024-25, the Company has spent approx
24.75 Crores in its CSR initiative towards<br>the establishment of an educational institute<br>providing higher education.<br>Further, the Company spent5.76 Crores
during the FY 2023-24 to operate a Centralized
Kitchen mid-day meals. The amount spent by
the company has been utilized in serving a
total of 63 lacs meals to the under privileged
schoolchildren as benefciaries of this project
alone in the FY 2023-24.
Beyond these Ongoing Projects, a total of 800
additional benefciaries were supported during
the FY 2023-24 through various other CSR
initiatives.
Community relations is categorised as an opportunity for
KRBL as its operations have a signifcant impact on the
surrounding communities, and by adopting sustainable
community practices, the company can enhance its social
impact, increase stakeholder engagement, and improve its
reputation. Sustainable community operations can include
initiatives such as supporting local farmers, investing
in community development programs and engaging
with stakeholders to address community concerns. By
prioritizing sustainable community operations, KRBL aligns
its business operations with sustainable development
goals, fosters positive relationships with its stakeholders,
and contributes to the social and economic development
of the communities it operates in.
O
Community
Relations
9.

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SECTION B: MANAGEMENT AND PROCESS DISCLOSURE

This section is aimed at helping businesses demonstrate the structures, policies and processes put in place towards adopting the NGRBC Principles and Core Elements.

The National Guidelines for Responsible Business Conduct (NGRBC) as prescribed by the Ministry of Corporate Affairs advocates 9 Principles referred as P1-P9 as given below:

  • P1 Businesses should conduct and govern themselves with integrity in a manner that is ethical, transparent and accountable.

  • P2 Businesses should provide goods and services in a manner that is sustainable and safe.

  • P3 Businesses should respect and promote the well-being of all employees, including those in their value chains.

  • P4 Businesses should respect the interests of and be responsive towards all its stakeholders.

  • P5 Businesses should respect and promote human rights.

  • P6 Businesses should respect, protect and make efforts to restore the environment.

  • P7 Businesses when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and transparent.

  • P8 Businesses should promote inclusive growth and equitable development.

  • P9 Businesses should engage with and provide value to their consumers in a responsible manner.

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Disclosure Question P 1 P 2 P3 P4 P5 P6 P7 P8 P9
5. Specific commitments, The Company has set ESG targets encompassing various aspects of Water neutrality, Energy conservation, Plastic
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5. Specifc commitments,
The Company has set ESG targets encompassing various aspects of Water neutrality, Energy conservation, Plastic
goals and targets set Neutrality etc.
by the entity with
defned timelines, if
any

We are focusing to incorporate 30% of recycled plastics into Category 1 products specifcally into PET jars
and 10% in Category 2 products (Flexible packaging material) by FY 2025-26.
  • We are currently undertaking the commissioning of a new turbine with the objective of eliminating reliance on grid electricity.

  • Strengthening sustainability in value chain by FY 2024-25.

  • We have planned to extend the BRCGS ETRS assessment for our Unit for the FY 2024-25, thereby reinforcing the commitment to ethical trade, responsible sourcing and sustainable business practices.

We endeavour to make consistent progress in ESG and track it by way of milestones & metrics. (Refer to the ESG highlights section of the Annual Report on Page No. 40)

6. Performance of the entity against specific commitments, goals and targets along with reasons in case of same are not met.

GOVERNANCE, LEADERSHIP AND OVERSIGHT

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Disclosure Question P 1 P 2 P3 P4 P5 P6 P7 P8 P9
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POLI Y AND MANAG EMENT PRO CESSES
1. a. Whether
your
Y Y Y Y Y Y Y Y Y
entity’s
policy/
policies cover each
principle
and
its
core elements of the
NGRBCs.(Yes/No)
b. Has the policy been Y Y Y Y Y Y Y Y Y
approved
by
the
Board?(Yes/No)
c. Web
link
of
the
policies, if available
REFER NOTE BELOW
2. Whether the entity has Y Y Y Y Y Y Y Y Y
translated the policy
into procedures. (Yes /
No)
3. Do the enlisted policies Y Y Y Y Y Y Y Y Y
extend to your value
chain partners? (Yes/
No)
4. Name the national and
international
codes/
certifcations/
labels/
standards (e.g. Forest
stewardship
council,
• Food Safety System
Certifcation 22000
(FSSC Version 5.1)
• Safe Quality Food (SQF)
BRCGS
ETRS (Ethical
Trade and
Responsible
Sourcing)
SEDEX
SMETA
Pillar 4
Good
Manufacturing
Practice (GMP)
Advertising
Standards
Council of
India (ASCI) -
Code on Fair
Fairtrade,
Rainforest
Food Safety Code for Advertising
alliance,
Trustee)
Food manufacturing, to
adopted by your entity Edition 9 Consumers
and mapped to each
principle.
• BRCGS Food Safety
Certifcation Issue 9
  • Halal Product Certification

• USFDA (U.S. Food and Drug Administration) Registered

7. Statement by Director responsible for the business responsibility report, highlighting ESG related challenges, targets and achievements

At KRBL Limited, sustainability forms the core of our business operations. We recognize our obligation to lead the way in sustainable progress, viewing it as more than just a social responsibility. Consistently aligning our business strategies with sustainability and circularity, we ensure that these principles permeate every facet of our operations. Our resolute mission is to minimise our ecological footprint and make a positive impact on the environment. Beyond environmental care, we invest in community wellbeing and social inclusion, empowering them to thrive. We are shaping a better, sustainable tomorrow, integrating social and environmental factors into our operations and decisions. We are committed to upholding the ESG Principles and are pleased with the progress we have achieved towards a sustainable and socially responsible future.

Our primary challenge is reducing our dependence on fossil fuels and grid electricity. Socially, we focus on ethical trade, responsible sourcing, ensuring employee safety and training, and maintaining high standards of customer satisfaction and governance standards.

We live today in a world of uncertainty. Unprecedented change is upon us given the mega threats of geopolitical dynamics, existential climate crisis and digital acceleration. The consequences are starkly visible be it in supply chain disruptions, structural inflation, the danger of food and livelihood security and indeed widening inequality. KRBL firmly beliefs that businesses exist to serve society. Enterprises with their immense and multi-dimensional resources can play a significant role in alleviating societal challenges.

KRBL’s initiatives and action plan includes pursuing a low carbon growth strategy through extensive decarbonisation programmes across its operations and value chain, increasing the share of renewable energy, energy efficiency initiatives and use of technology for greening logistics. Accelerating adaptation efforts, KRBL is building climate resilience by promoting regenerative agriculture practices in agriculture. This will further strengthen efforts to combat climate change, enable the transition to a net zero economy, work towards ensuring water security for all, restore biodiversity through adoption of nature-based solutions, create an effective circular economy for post-consumer packaging waste and scale up programmes that support large-scale sustainable livelihoods.

We continue to strengthen our management approach, guided by a comprehensive set of sustainability policies. We are also building further on the mechanisms of engagement with key stakeholders, identifying material sustainability issues and progressively monitoring and mitigating the impact along our value chains. Focussed interventions have been strengthened in key areas of impact such as talent management, diversity & inclusion, employee relations and employee well-being. We will continue to update our systems and processes in line with evolving disclosure standards and Environmental, Social and Governance requirements.

The journey towards decarbonisation in KRBL includes increasing our footprint of renewable energy, green infrastructure and carbon sequestration amongst others. This includes reusing by-products like rice husk across operations and recycling waste, making the concept of circularity central to conducting business at KRBL Limited. During the year, around 90% of our total energy requirements for plant operations were met from renewable sources. Our energy portfolio includes 112.25 MW in wind power, 17 MW in solar projects, and 17.59 MW in biomass segments. We aim to further reduce energy consumption, water withdrawal and replenish 137,210 KL of water annually through recharge wells.

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Recognising that it is critical to prevent waste from reaching landfills, KRBL has put in place comprehensive interventions for solid, plastic waste management. Through Extended Producer Responsibility (EPR), we collected, recycled, and safely disposed of over 2,600 tonnes of plastic waste in FY 2023-24 and reduced plastic usage by 10 metric tons in FY 2024. By FY 2025-26 we aim to use 30% of recycled plastics in Category 1 (PET jars) and 10% in Category 2 (Flexible packaging).

KRBL’s biodiversity programme focusses on reviving ecosystem services provided to agriculture such as natural regulation of pests, pollination, nutrient cycling, soil health retention and genetic diversity, which have witnessed considerable erosion over the past few decades. We have designated 3000 sq. m for Miyawaki plantation to lower urban temperatures and reduce pollution. Eucalyptus Plantation: We have planted 20,000 Eucalyptus trees across 30 acres to mitigate groundwater seepage and promote natural discharge.

We firmly believe that there is no conflict between creation of shareholder value and generation of societal capital as we continue to make strides towards the sustainability.

8. Details of the highest authority responsible for implementation and oversight of the Business Responsibility & Sustainability (BRSR) Policy(ies).

The CSR & ESG Committee of the Board, chaired by Mr. Anil Kumar Mittal, Chairman & Managing Director of the Company, reviews and oversees the implementation of the sustainability policies of the Company.

9. Does the entity have a specified committee of the Board/ Director responsible for decision making on sustainability related issues? (Yes/ No). If yes, provide details.

Yes, the Board of Directors of the Company are responsible for implementation and oversight of the business responsibility policies. The Board has empowered the CSR & ESG Committee to provide direction to the management and exercise oversight on the implementation of ESG policies and sustainability measures. The CSR & ESG Committee’s composition, terms of reference are mentioned in the ‘Report on Corporate Governance’ forming part of this Annual Report. Further, the Board of Directors periodically considers and review the progress in respect to ESG and Sustainability matters.

10. Details of Review of the National Guidelines on Responsible Business Conduct (NGRBC) by the company:

Subject for Review Indicate whether review was undertaken
by Director / Committee of the Board/ Any
other Committee
Frequency: Annually (A) / Half yearly (H) /
Quarterly (Q) / Any other – please specify
P1
P2
P3
P4
P5
P6
P7
P8
P9
P1
P2
P3
P4
P5
P6
P7
P8
P9
Performance
against
above
policies & follow up action

All the policies of the Company are approved
by the Board and reviewed periodically or on
a need basis by the Board and its respective
Committees.
Ongoing basis
Compliance
with
statutory
requirements of relevance to the
principles, and rectifcation of any
non-compliances



The Company complies with all the
applicable statutory requirements and
rectifes non-compliance(s), if any.
Quarterly and as and when required.

11. Has the entity carried out independent assessment/ evaluation of the working of its policies by an external agency? (Yes/No). If yes, provide name of the agency.

P1 P2 P3 P4 P5 P6 P7 P8 P9

As a part of the oversight of the internal financial controls in the Company, Board of Directors review the adherence to the stated policies in the Company. Further, independent assessment/evaluation is carried out periodically by external agencies for certain policies and principles.

12. If answer to question (1) above is “No” i.e., not all Principles are covered by a policy, reasons to be stated:

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Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
The entity does not consider the Principles
material to its business (Yes/ No)
The entity is not at a stage where it is in a
position to formulate and implement the
policies on specified principles (Yes/No)
The entity does not have the financial or/human NA
and technical resources available for the task
(Yes/No)
It is planned to be done in the next financial
year (Yes/No)
Any other reason (please specify)
NOTE:
Principle Applicable Policies Link
Principle 1: Businesses should • Code of Business Conduct and Ethics
----- End of picture text -----

conduct and govern themselves
with integrity, and in a manner that is
Insider Trading Policy
Ethical, Transparent and Accountable Whistle Blower Policy (Vigil Mechanism)
Anti-Bribery and Anti-Corruption Policy
Principle
2:
Businesses
should

Anti-Fraud Policy
Sustainable Procurement Policy
provide goods and services in a
manner that is sustainable and safe
Product Responsibility Policy
Principle
3:
Businesses
should
Human Rights Policy
respect and promote the well-being
of all employees, including those in
Other HR & Employee Related Policies
their value chains Policy on Sexual Harassment(POSH)
Anti Discrimination and Equal Opportunity Policy
Stakeholders Engagement and Grievance
Redressal Policy The policies related to all the
Principle
4:
Businesses
should

Nomination, Remuneration and Board Diversity
Policy
Stakeholders Engagement and Grievance
aforementioned
9
Principles
are available on the company’s
website:
https://krblrice.com/
respect the interests of and be Redressal Policy policies-codes-related-documents/
responsive to all its stakeholders
Principle
5:
Businesses
should
respect and promote human rights


CSR Policy
Human Rights Policy
Policy on Sexual Harassment (POSH)
under
the
head
“Investor
Relations.” However, the internal
policies of the company pertaining
to employment, leave, and product
Principle
6:
Businesses
should

Anti-Discrimination and Equal Opportunity Policy
Environmental Protection Policy
quality
are
available
company’s intranet only.

on
the
respect and make eforts to protect
and restore the environment
Principle
7:
Businesses,
when
Code of Business Conduct and Ethics
engaging in infuencing public and
regulatory policy, should do so in
Anti-Bribery and Anti-Corruption Policy
a manner that is responsible and Responsible Advocacy Policy
transparent. Anti-Fraud Policy
Principle
8:
Businesses
should
Stakeholders Engagement and Grievance
promote
inclusive
growth
and
Redressal Policy
equitable development Sustainable Procurement Policy
CSR Policy
Principle
9:
Businesses
should
Stakeholders Engagement and Grievance
engage with and provide value to Redressal Policy
their consumers in a responsible IT Cyber Security Policy
manner

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SECTION C: PRINCIPLE-WISE PERFORMANCE DISCLOSURE

PRINCIPLE 1- BUSINESSES SHOULD CONDUCT AND GOVERN THEMSELVES WITH INTEGRITY AND IN A MANNER THAT IS ETHICAL, TRANSPARENT AND ACCOUNTABLE

UN SDGs

Detailed Policy is available at: https://krblrice.com/Anti%20Bribery%20and%20Anti%20Corruption%20Policy.pdf

The employees (including Directors and KMPs) of the Company commit to adhering to the Code of Business Conduct and Ethics upon joining and reaffirm this commitment annually.

Furthermore, KRBL has established a Vigil Mechanism (Whistle Blower Policy) to report incidents of misconduct, such as unethical behaviour, malpractices and fraud. All directors and employees can directly report such incidents to the Chairman of the Audit Committee through the Vigil Mechanism.

Essential Indicators

1. Percentage coverage by training and awareness programmes on any of the Principles during the Financial Year:

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Segment Total number of Topics/ Principles covered under the training audits impact % of persons in respective
training and awareness category covered by the
programmes held awareness programmes
Board of 5 Updates on regulatory changes, roles and responsibilities 100%
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Board of 5 Updates on regulatory changes, roles and responsibilities 100%
Directors of Independent Directors, Code of Conduct and Insider
Trading, Materiality guidelines, Managerial remuneration,
Sustainabilityinitiatives,Review ofpolicies &procedures
Key 5 Updates on regulatory changes, roles and responsibilities 100%
Managerial of Independent Directors, Code of Conduct and Insider
Personnel Trading, Materiality guidelines, Managerial remuneration,
(KMP) Sustainabilityinitiatives,Review ofpolicies &procedures
Employees 198 Food safety management system, Fire safety, First aid, 83%
other than Regulatory afairs, Allergens management, Pest control, Anti-
BoD and discrimination, Business ethics & Labour rights, Occupational
KMPs health & safety, FOSTAC, Advance Excel, POSH, Impactful
communication,Health and Nutrition,IT Training
Workers 165 Personal hygiene, Fire safety, First aid, Machine operation(s), 69%
Allergen
awareness,
Anti-discrimination,
POSH,
Environmental policy and processes, Business ethics &
Labour rights,Occupational health & safety

2. Details of fines / penalties /punishment/ award/ compounding fees/ settlement amount paid in proceedings (by the entity or by directors / KMPs) with regulators/ law enforcement agencies/ judicial institutions, in the Financial Year, in the following format (Note: the entity shall make disclosures on the basis of materiality as specified in Regulation 30 of SEBI (Listing Obligations and Disclosure Obligations) Regulations, 2015 and as disclosed on the entity’s website):

Monetary
NGRBC
Principle
Name of the regulatory/ enforcement
agencies/ judicial institutions
Amount
(In INR)
Brief of the
case
Has an appeal been
preferred (Y/N)
Penalty/ Fine
Settlement
CompoundingFee
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Non-Monetary
Imprisonment
Punishment
-
-
-
-
-
-
-
-
-
-

3. Of the instances disclosed in Question 2 above, details of the Appeal/Revision preferred in cases where monetary or non-monetary action has been appealed.

Case Details
Name
of the regulatory/ enforcement agencies/ judicial institution
-

4. Does the entity have an anti-corruption or anti-bribery policy? If yes, provide details in brief and if available, provide a web-link to the policy.

  • Yes, the Company has an Anti-bribery and Anti-corruption policy. The Company has a zero-tolerance approach towards bribery and corruption and is dedicated to conduct all its business dealings and relationships with professionalism, fairness, and integrity. The Company, its subsidiaries, their directors, officers, employees (including part-time and contractors) and suppliers, value chain partners and contractors while acting on behalf of the Company are required to strictly comply with this Anti Bribery and Anti Corruption Policy. Officials are prohibited from giving or receiving bribes to any third party, including any person or entity in the private or commercial sector.

5. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law enforcement agency for the charges of bribery/ corruption:

FY 2023-24
FY 2022-23
Directors
KMPs
Employees
Workers
NIL
Details of complaints about confict of interest:
FY 2023-24
FY 2022-23
Number
Remarks
Number
Remarks
Number of complaints received in relation to issues of Confict of
Interest of the Directors
Number of complaints received in relation to issues of Confict of
Interest of the KMPs
NIL

6. Details of complaints about conflict of interest:

7. Provide details of any corrective action taken or underway on issues related to fines/penalties/action taken by regulators/law enforcement agencies/judicial institutions, on cases of corruption and conflicts of interest.

NA

8. Number of days of accounts payables ((Accounts payable *365) / Cost of goods/services procured) in the following format:

FY 2023-24
(Current Financial

Year)
FY 2022-23
(Previous Financial Year)
Number of days of accountspayables 10 10.73

9. Open-ness of business

  • Provide details of concentration of purchases and sales with trading houses, dealers, and related parties along-with loans and advances & investments, with related parties, in the following format:

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Parameters Metrics FY 2023-24 FY 2022-23
Concentration a. Purchases from trading houses as % of total purchases 29.78% 34.61%
of Purchases b. Number of trading houses where purchases are made 534 751
from
c. Purchases from top 10 trading houses as % of total 25.81% 17.42%
purchases from trading houses
Concentration a. Sales to dealers / distributors as % of total sales 77.80% 76.83%
of Sales b. Number of dealers / distributors to whom sales are made 616 606
c. Sales to top 10 dealers / distributors as % of total sales 28.10% 36.08%
to dealers / distributors
Share of a. Purchases (Purchases with related parties / Total 0.00% 0.00%
RPTs in Purchases)
b. Sales (Sales to related parties / Total Sales) 0.25% 0.20%
c. Loans & advances (Loans & advances given to related 0.00% 0.00%
parties / Total loans & advances)
d. Investments ( Investments in related parties / Total 3.58% 12.15%
Investments made)
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*Refer to Note 46 of the standalone Financial Statements forming part of the Annual Report.

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PRINCIPLE 2 -BUSINESSES SHOULD PROVIDE GOODS AND SERVICES IN A MANNER THAT IS SUSTAINABLE AND SAFE

UN SDGs

Essential Indicators

1. Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the environmental and social impacts of product and processes to total R&D and capex investments made by the entity, respectively.

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FY 2023-24 FY 2022-23 Details of improvements in environmental and social impact
R&D 100 % 100% Enhancing seed quality, delivering educational sessions to farmers on Good Agricultural
Practices (GAP), and supplying Integrated Pest Management (IPM) kits to agricultural
practitioners.
Capex - - -
----- End of picture text -----

plastic packaging waste. Further, the Company has plans to increase the use of recycled plastic in a host of product packaging. Our EPR plan is implemented through our Waste Management Agency ("WMA") . WMA has collected the targeted plastic waste across India. In alignment with EPR compliance requirements, the Company has managed Category 1 Rigid Plastic (51 MT), Category 2 Flexible Plastic (2227 MT), and Category 3 MLP Plastic (347 MT) during the FY 2023-24. To facilitate credit transfers and ensure compliance across all three plastic categories, the Company has diligently fulfilled its annual return obligations via the EPR portal.

PRINCIPLE 3- BUSINESSES SHOULD RESPECT AND PROMOTE THE WELL-BEING OF ALL EMPLOYEES, INCLUDING THOSE IN THEIR VALUE CHAINS

UN SDGs

Essential Indicators

2. a. Does the entity have procedures in place for sustainable sourcing? (Yes/No)

  - Yes, KRBL actively engages in sustainable sourcing, upholding the principles outlined by the International Labour Organization on Business and Human Rights. One of the Manufacturing Unit of KRBL is certified by SEDEX (Supplier Ethical Data Exchange) and conducts BRCGS ETRS (British Retail Consortium Global Standards) Ethical Trade Responsible assessment which makes KRBL, the first organization in rice industry to be ETRS assessed with a 5/5 score. We support fair labour practices, safe working conditions and respect for human rights throughout our supply chain. We also monitor our raw material and packaging material suppliers on social compliance parameters. Further, we follow Ethical Trading Initiative Code in our manufacturing plants. The Company has a Sustainable Sourcing Policy in place and it endeavours to procure raw materials and packaging materials from the suppliers who are doing their respective businesses sustainably.
  • b. If yes, what percentage of inputs were sourced sustainably?

    • KRBL has an enhanced focus on sourcing goods in a responsible manner. Throughout the company’s procurement process, products are sourced locally and from Micro Small and Medium Enterprises (MSMEs) and other small producers to the extent possible. Given our business operations, it is difficult to estimate the percentage of inputs sourced sustainably. However, the suppliers have made efforts to abide by all provisions relating to the impact on quality and food safety, sustainability, waste, and work environment which includes aspects of ethical labour practices and human rights.

1 a. Details of measures for the well-being of employees:

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% of employees covered by
Category Total Health Accident Maternity Paternity Day care
(A) insurance insurance benefits Benefits facilities
No.(B) % (B/A) No.(C) % (C/A) No. (D) % (D/A) No.(E) % (E/A) No.(F) % (F/A)
PERMANENT EMPLOYEES
Male 1,933 1,933 100% 1,933 100% - - 189 10% 0 0 %
Female 41 41 100% 41 100% 41 100% 0 0 0 0%
Total 1,974 1,974 100% 1,974 100% 41 100% 189 10% 0 0%
OTHER THAN PERMANENT EMPLOYEES
Male 205 0 0% 0 0% 0 0% 0 0% 0 0%
Female - 0 0% 0 0% 0 0% 0 0% 0 0%
Total 205 0 0% 0 0% 0 0% 0 0% 0 0%
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  • b. Details of measures for the well-being of workers:

3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end of life, for (a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.

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Type of Waste Name of Policy/ Policy/ Process Description
Process
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Plastics (including Extended Producer As part of our Extended Producer Responsibility (EPR), we collect plastic waste
packaging) Responsibility through our waste management agency and recycle or safely dispose it as
appropriate. We comply with EPR regulations set by the Central Pollution Control
Board (CPCB). Since 2019, we have been a plastic-neutral* organization and have
successfully met EPR guidelines yearly.
E-Waste Extended Producer At KRBL, we have managed generation of electronic waste (e-waste), ensuring that
Responsibility all such waste is conscientiously recycled and safely disposed of through accredited
e-waste processing facilities.
Hazardous Waste Safely Disposed Toxic and hazardous wastes are managed in strict accordance with guidelines of
Pollution Control Board (PCB). This ensures safe and environmentally friendly
disposal, mitigating potential risks to ecosystems and public health.
Other Waste SafelyDisposed The other waste of the companyis safelydisposed.

*(This pertains to only domestic market)

4. Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes / No). If yes, whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted to Pollution Control Boards? If not, provide steps taken to address the same.

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% of workers covered by
Category Total Health Accident Maternity Paternity Day care
(A) insurance insurance benefits benefits facilities
No. (B) % (B/A) No. (C) % (C/A) No. (D) % (D/A) No. (E) % (E/A) No. (F) % (F/A)
PERMANENT WORKERS
Male 748 748 100% 748 100% 0 0% 10 1% 0 0%
Female 46 46 100% 46 100% 46 100% 0 0% 0 0%
Total 794 794 100% 794 100% 46 100% 10 1% 0 0%
OTHER THAN PERMANENT WORKERS
Male 283 0 0% 0 0% 0 0% 0 0% 0 0%
Female 53 0 0% 0 0% 53 100% 0 0% 0 0%
Total 336 0 0% 0 0% 53 100% 0 0% 0 0%
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  • c. Spending on measures towards well-being of employees and workers (including permanent and other than permanent) in the following format-
FY 2023-24 FY 2022-23
Cost incurred on well-being measures as a % of total revenue of 0.06% 0.02%
the company
  • Yes, KRBL is in compliance with the Extended Producer Responsibility (EPR) under the applicable Plastic Waste Management rules. Through EPR, the Company has made an attempt to collect, recycle or safely dispose more than 2600 tonnes of plastic waste. This has been made possible by efficient collaboration with collection centres and recycling/co-processing plants. The primary product of the Company is food grains, hence plastic is the predominant packaging material. Ensuring compliance with the Plastic Waste Management (PWM) Rules, 2016, the Company follows the 'Replace with EPR' approach to manage its downstream operations,

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2. Details of retirement benefits, for the current and previous Financial Year:

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Benefits FY 2023-24 FY 2022-23
No. of No. of workers Deducted & No. of No. of workers Deducted and
employees covered (as deposited with the employees covered (as deposited with the
covered (as a % of total authority covered (as a % of total authority
a % of total workers) (Yes/No/N.A) a % of total workers) (Yes/No/N.A.)
employees) employees)
PF 88.04% 97.10% Yes 86% 98% Yes
Gratuity 100.00% 100.00% Yes 100% 100% Yes
ESI 28.67% 98.74% Yes 28% 100% Yes
Others- Labour 42.10% 66.12% Yes 40% 67% Yes
Welfare Fund
(LWF).
----- End of picture text -----*

This table covers only permanent employees.

  • *As per the ESI Regulation, 100% of the eligible employees and workers have been covered under the benefits.

3. Accessibility of workplaces

  • Are the premises/offices accessible to differently abled employees as per the requirements of the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this regard.

Yes the workplaces are well equipped with ramps, lifts and handrails for staircases to facilitate the movement of differently abled individuals following the requirements of the Rights of Persons with Disabilities Act, 2016.

4. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016? If so, provide a web-link to the policy.

  • Yes, KRBL follows ethical and competitive practices across its business dealings. The Company is an Equal Opportunity employer and aims to maintain inclusivity for all. It believes in treating every employee with respect and stands for the elimination of discrimination in respect of employment and occupation. The Company believes in fostering a workplace culture that values diversity, promotes inclusivity, and upholds the principles of equality and respect for all individuals. The Company has in place a dedicated Anti-Discrimination and Equal Opportunity Policy that serves as a cornerstone of our commitment towards providing a safe, supportive, and fair environment for every employee of our organisation.

The policy can be accessed at: https://krblrice.com/policies-codes-related-documents/

5. Return to work and Retention rates of permanent employees and workers that took parental leave.

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Gender Permanent employees Permanent Workers
Return to work rate Retention rate Return to work rate Retention rate
Male NA [#] NA NA [#] NA [#]
Female 100% 100% NA [#] NA [#]
Total 100% 100% NA [#] NA [#]
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No paternity leaves were availed during the financial year.

6. Is there a mechanism available to receive and redress grievances for the following categories of employees and workers? If yes, give details of the mechanism in brief.

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Yes/No (If Yes, then give details of the mechanism in brief)
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Permanent KRBL maintains a Human Resources Management System (HRMS) portal for its employees. The portal
Employees provides a helpdesk to employees for resolving any grievance. Additionally, the company has provided
suggestion boxes for employees to submit their feedback and suggestions.
Other than The HR department is available to address any queries or concerns from the employees. The Company
Permanent aims to provide prompt and efcient resolution of all queries through both email communication and
Employees direct interaction.
Permanent Workers The Company has Works Committee, Grievance Handling Committee and Safety Committee, all of which
Other than look into any grievances associated with the working conditions and safety of the workers. Grievances
Permanent Workers received from workers are duly recorded in the appropriate registers at the plant premises.

KRBL has implemented multiple policies to ensure that its employees and workers can get redressal of their grievances in an appropriate manner. The Company's Stakeholder Engagement and Grievance Redressal Policy is applicable to all stakeholders who are either affected by or affect the company’s operations.

The Company’s Whistle Blower Mechanism enables its Directors and employees, to report any concerns or grievances related to potential or actual breach of the Company’s Code of Business Conduct and Ethics, unethical behaviour. To enhance awareness, the organisation employs various communication methods, including email correspondence, training programmes, presentations and sessions, encouraging individuals to promptly report genuine, ethical and legal concerns or suspected fraudulent behaviour.

Moreover, the Company has a designated POSH Committee at all establishments, to ensure that all have a platform to raise and address their concerns effectively

The policies can be assessed on the link: https://krblrice.com/policies-codes-related-documents/

7. Membership of employees in association(s) or unions recognised by the listed entity:

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Category FY 2023-24 FY 2022-23
Total No. of employees % (B/A) Total No. of employees % (D/C)
employees / workers in employees / workers in
/ workers in respective / workers in respective
respective category, who respective category, who
category are part of category are part of
(A) association(s) or (C) association(s) or
Union (B) Union (D)
Total Permanent Employees 1,974 - - 1,636 - -
-Male 1,933 - - 1,602 - -
-Female 41 - - 34 - -
Total Permanent Workers 794 - - 878 - -
-Male 748 - - 828 - -
-Female 46 - - 50 - -
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8. Details of training given to employees and workers:

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Category FY 2023-24 FY 2022-23
Total (A) On health & safety/ On skill upgradation Total (D) On health and safety On skill upgradation
wellness measures measures/ wellness
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. (F) % (F/D)
EMPLOYEES
Male 2,138 1,540 72.03% 1,517 70.95% 1,810 117 6.46% 156 8.62%
Female 41 36 87.80% 29 70.73% 34 3 8.82% 14 41.18%
Total 2,179 1,576 72.33% 1,546 70.95% 1,844 120 6.51% 170 9.22%
WORKERS
Male 1,031 694 67.31% 719 69.74% 1,094 114 10.42% 107 9.78%
Female 99 46 46.46% 46 46.46% 104 6 5.77% 1 0.96%
Total 1,130 740 65.49% 765 67.70% 1,198 120 10.02% 108 9.02%
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Note: Permanent and other than permanent employees and workers were considered.

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9. Details of performance and career development reviews of employees and workers

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Category FY24 Current Financial Year FY23 Previous Financial Year
Total (A) No. (B) % (B/ A) Total (C) No. (D) % (D/ C)
EMPLOYEES
Male 2,138 2,138 100% 1,810 1,370 75.69%
Female 41 41 100% 34 25 73.53%
Total 2,179 2,179 100% 1,844 1,395 75.65%
WORKERS
Male 1,031 1,031 100% 1,094 687 62.80%
Female 99 99 100% 104 49 47.12%
Total 1,130 1,130 100% 1,198 736 61.44%
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10. Health and safety management system

  • a. Whether an occupational health and safety management system has been implemented by the entity? (Yes/ No). If yes, the coverage of such system?

Yes, the Company has an Operational Health and Safety (OH&S) management system implemented in our premises which include trainings, Hazard Identification and Risk Assessment (HIRA), Incident reporting mechanisms, Emergency preparedness drills and Internal monitoring processes. OH&S practices are followed to effectively address health & safety needs of all employees.

  • b. What are the processes used to identify work-related hazards and assess risks on a routine and non-routine basis by the

entity?

Hazards Identification and Risk Assessment (HIRA) are conducted periodically across all our production sites to identify hazards and their associated risks. The Company has also conducted risk assessments in manufacturing units pertaining to building risks, changes in building, transmittable diseases and risks related to pregnant women. Internal audits are conducted to assess any non-compliances, which can affect health and safety of our employees and workers. In the event of accidents, detailed root cause analysis is undertaken and corrective actions are performed immediately. Awareness trainings are provided to all employees including but not limited to mock drills on emergency preparedness, use of fire extinguishers, emergency fire and noise alarms, PPE kits and relevant safety equipment to all workers. Permit-to-work process is used for assessing risks related to non-routine tasks. The process involves identifying the hazards associated with the facilities and the work involved and outlining the controls to eliminate and reduce hazards. Job safety assessments are conducted regularly.

c. Whether you have processes for workers to report the work-related hazards and to remove themselves from such risks. (Yes/ No)

Yes, the Company is committed towards keeping its workers safe at all locations. For this, the Company has established necessary processes for all its workers to report the work-related hazards and to protect themselves from such risks. We have constituted Works Committee, Grievance Handling Committee and Safety Committee in all our manufacturing units which investigates all grievances of the workers. Periodic trainings and mock drills with active participation of the entire workforce on emergency preparedness and use of fire extinguishers, fire alarms are also conducted. PPE kits and relevant safety equipments are also provided to all workers as per the job requirements.

  • d. Do the employees/ worker of the entity have access to non-occupational medical and healthcare services? (Yes/No)

  • Yes, all the employees and workers have access to non-occupational medical and healthcare services. KRBL provides company funded medical support, medical insurance, and statutory benefits under ESIC, wherever applicable.

11. Details of safety related incidents in the following format:

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Safety Incident/Number Category FY 2023-24 FY 2022-23
Lost Time Injury Frequency Rate (LTIFR) (per one million-person hours Employees 0 3.20
worked) Workers 1.80 4.50
Total recordable work-related injuries Employees 1 3
Workers 6 5
No. of fatalities Employees 0 0
Workers 0 0
High consequence work-related injury or ill-health (excluding fatalities) Employees 0 0
Workers 0 0
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*Including in the contract workforce

12. Describe the measures taken by the entity to ensure a safe and healthy workplace.

  • The Company prioritizes safety which is achieved by incorporating strong protective measures to ensure a safe and healthy workplace - Employee well-being is very crucial to the company’s success and KRBL ensures it by taking steps, institution of POSH Committee, Works committee, Grievance Handling Committee and Safety Committee which investigates all Employees’ and Workers’ grievances.

We have an OH&S management system implemented in our premises. The Company also provides training to all employees enhancing skill upgradation and personal safety. These trainings are on Personal Hygiene, Fire Safety, First-Aid, Machine operation, site security, Pest control, Problem solving. Trainings on POSH and mock drills for emergency preparedness are also conducted periodically. Workers in production areas are provided with proper PPE kits and relevant safety equipment such as gloves, ear plugs etc. The plants have primary health centres and restrooms. At all our manufacturing plants, we conduct annual medical check-ups and vaccination drives through medical professionals. Health and welfare camps on Yoga, Meditation, Women’s health and nutrition are regularly conducted.

13. Number of complaints on the following made by employees and workers

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Category FY 2023-24 FY 2022-23
Filed Pending Remarks Filed Pending Remarks
during resolution during the resolution
the year at the end year at the end
of year of year
Working Conditions 4 NIL Security/Admin/ 6 Nil Minor issues related
Housekeeping to Canteen/ Drinking
Water
Health & Safety - - - - - -
14. Assessments for the year:
% of your plants and offices that were assessed (by entity or
statutory authorities or third parties)
Health and safety practices 100%
Working Conditions 100%
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14. Assessments for the year:

15. Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on significant risks / concerns arising from assessments of health and safety practices and working conditions.

  • There were no significant risk or concern arising from assessments of health & safety practices and working conditions, however we have undertaken following preventive measures:

  • a) We have established a comprehensive process for hazard identification and risk assessment by which all potential hazards related to health and safety are identified and appropriate control measures are implemented.

  • b) In the event of accidents, detailed root cause analysis is conducted, and corrective actions are performed immediately.

  • c) Internal and external audits are carried out at the manufacturing and corporate level periodically.

  • d) Regular training and awareness programs are conducted to ensure that all employees are well-informed and capable of adhering to the updated safety protocols.

  • e) Periodic check of equipment and machinery is conducted.

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PRINCIPLE 4- BUSINESSES SHOULD RESPECT THE INTERESTS OF AND BE RESPONSIVE TO ALL ITS STAKEHOLDERS

UN SDGs

Essential Indicators

1. Describe the processes for identifying key stakeholder groups of the entity.

  • Refer Stakeholder Engagement section forming part of this Annual Report on page no. 44-45

2. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group:

Stakeholder
Group
Whether
identifed as
Vulnerable &
Marginalized
Group
(Yes/No)
Channels of
communication
(Email, SMS,
Newspaper, Pamphlets,
Advertisement,
Community Meetings,
Notice Board, Website),
Others
Frequency
of
Engagement
(Annually/
Half Yearly/
Quarterly/
Others-
please
specify)
Purpose and scope of engagement including key
topics and concerns raised during such engagement
Consumers No Emails, Telephonic, Ongoing Product Feedback:
Advertisements, Basis We consider product feedback extremely pertinent and
Social media, Website, engagement with consumers, through diferent media.
Pamphlets, Newspapers, Transparency and Communication:
TV, Magazines

We provide accurate and easily understandable information about the products, processes, and sustainability efforts through clear labelling, product information, QR Codes and public disclosures, enabling consumers to make informed choices.

Product Innovation and Responsiveness:

  • Consumer input is important for us to create more sustainable and environment-friendly products, packaging, and processes. This demonstrates commitment towards meeting consumer demands and aligning with their values.

  • Communities Yes On site community Need basis CSR Engagement: meetings Engagement with beneficiaries are undertaken as per the company’s designated CSR initiatives and programs.

Collaboration with Local Businesses:

KRBL collaborates with local businesses and farmers to support the growth and development of the community during product sourcing, promoting local entrepreneurship and supporting initiatives that enhance the local economy.

Environmental Initiatives:

The Company implements environmental friendly practices within its operations and supports initiatives such as promoting awareness about conservation and climate change.

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Stakeholder Whether Channels of Frequency Purpose and scope of engagement including key
Group identified as communication of topics and concerns raised during such engagement
Vulnerable & (Email, SMS, Engagement
Marginalized Newspaper, Pamphlets, (Annually/
Group Advertisement, Half Yearly/
(Yes/No) Community Meetings, Quarterly/
Notice Board, Website), Others-
Others please
specify)
Shareholders No General Meetings, Ongoing General Meetings:
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Shareholders (Yes/No)
No
Community Meetings,
Notice Board, Website),
Others
General Meetings,
Quarterly/
Others-
please
specify)
Ongoing
General Meetings:
Investor Presentation, Basis General Meetings allow shareholders to receive updates
Investors No Earnings Conference Ongoing on the company’s performance, fnancial statements,
Calls, Stock Exchange basis strategic plans, and any proposed resolutions. It is also
Intimations, Newspaper a platform where shareholders can ask questions, voice
Publications, Annual concerns, and provide feedback.
Report, Emails, Calls,
Website Shareholder Feedback Mechanisms:
The Company has established an efective mechanisms
for shareholders to provide feedback, ask questions, and
express their opinions. This includes dedicated email
addresses specifcally designated for shareholders.
Responding promptly and addressing shareholder
queries or concerns demonstrates the company’s
commitment to shareholder engagement.
Shareholder Communication:
KRBL provides timely updates and reports on fnancial
performance,
signifcant
events,
and
any
other
relevant information through emails including, investor
presentations, press releases, reports etc.
Investor Presentations and Conference Calls:
KRBL organises investor presentations and conference
calls to provide updates on the company’s performance,
fnancial results, strategic initiatives, and market outlook.
These events ofer investors an opportunity to directly
interact with management, ask questions and gain
insights into the company’s operations.
Quarterly and Annual Reports:
KRBL publishes comprehensive quarterly and annual
reports that include fnancial statements, management
discussions and analysis of the business.
Employees/ No Email, Calls, HRMS Regular Development and Learning, Trainings on Health and
Workers Portal safety
Media No Press Releases, Event based Press Releases, Media Interviews, Advertisements,
Interviews Campaigns
Regulatory No Disclosures, Regular Compliance of laws
Authorities Newspapers
publications, Emails,
Timely regulatory flings with appropriate authorities
Website, Statutory
Filings

Leadership Indicators

1. Provide the processes for consultation between stakeholders and the Board on economic, environmental, and social topics or if consultation is delegated, how is feedback from such consultations provided to the Board.

The Company has undertaken a materiality survey to identify the key issues that are material to its business. The Company has taken an interactive and data-driven approach to the evaluation, drawing on best industry practises and engaging with internal and external stakeholders.

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The materiality matrix developed by KRBL reflects the primary areas of focus across Environmental, Social and Governance parameters, based on two dimensions — ‘Importance to Stakeholders’ and ‘Importance to the Company’. The Company has established a CSR & ESG Committee, which includes members of the Board. The Committee is regularly informed about the Company’s ongoing initiatives.

2. Whether stakeholder consultation is used to support the identification and management of environmental and social topics (Yes / No). If so, provide details of instances as to how the inputs received from stakeholders on these topics were incorporated into policies and activities of the entity.

Yes, stakeholder participation and ideas are critical in identifying material subjects, contributing significantly to the organisation’s complete and inclusive approach to sustainability. By consulting stakeholders, organisation can effectively identify and manage environmental and social topics that hold significance.

This collaborative process enables the Company to benefit from diverse perspectives, ensuring a well-rounded understanding of sustainability issues and their impacts. By valuing stakeholder consultation, the Company fosters transparency, accountability and informed decision-making, leading to more robust sustainability strategy and outcomes.

3. Provide details of instances of engagement with, and actions taken to, address the concerns of vulnerable/ marginalized stakeholder groups.

The Company identifies the need of communities including vulnerable and marginalised groups and accordingly takes up various programs through Corporate Social Responsibility initiatives. The initiatives undertaken by the Company under the thrust areas of Corporate Social Responsibility is after assessing the need of the communities including the vulnerable/marginalised stakeholder groups and other members of the community. In this regard, the Company has contributed towards serving 63 lac meals through the Akshaya Patra Foundation to under privileged school going children.

PRINCIPLE 5 – BUSINESSES SHOULD RESPECT AND PROMOTE HUMAN RIGHTS

UN SDGs

Essential Indicators

1. Employees and workers who have been provided training on human rights issues and policy(ies) of the entity, in the following format:

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Category FY 2023-24 FY 2022-23
Total (A) No. of % (B/A) Total (A) No. of % (D/C)
employees/ employees/
workers workers
covered (B) covered (D)
EMPLOYEES
Permanent 1,974 1,589 80.50% 1,636
Other than Permanent 205 190 92.68% 208 Refer Note Below
Total employees 2,179 1,779 81.64% 1,844
WORKERS
Permanent 794 737 92.80% 878
Other than Permanent 336 45 13.39% 320 Refer Note Below
Total workers 1,130 782 69.20% 1,198
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Note: All employees and workers are made aware of human rights and the Company’s Code of Conduct. No official record maintained during FY 2022-23.

2. Details of minimum wages paid to employees and workers :

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Category FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Total Equal to minimum More than Total Equal to minimum More than minimum
(A) wages minimum wages (D) wages wages
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. % (F/D)
(F)
Employees
Permanent
Male 1,933 0 0% 1,933 100% 1,602 5 0.31% 1,597 99.69%
Female 41 0 0% 41 100% 34 - - 34 100.00%
Other than Permanent
Male 205 0 0% 205 100% 208 - - 208 100.00%
Female 0 0 0% 0 0% - - - - -
Workers
Permanent
Male 748 80 10.70% 668 89.30% 828 60 7.26% 768 92.74%
Female 46 5 10.87% 41 89.13% 50 8 16.00% 42 84.00%
Other than Permanent
Male 283 283 100% 0 0% 266 266 100.0% - -
Female 53 53 100% 0 0% 54 54 100.0% - -
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3. Details of remuneration/salary/wages, in the following format: a. Median remuneration / wages:

ails of remuneration/salary/wages, in
Median remuneration / wages:
the following format:
(Amount in`Lacs)
Male
Female
Number
Median remuneration/ salary/
wages of respective category
Number
Median remuneration/ salary/
wages of respective category
Board of Directors (BoD)
KMP
Employees other than BoD & KMP
Workers
7
280.39
2
216.41
2
115.66
0
-
1,928
3.24
40
6.11
748
1.85
46
1.84

Notes:

  1. This table includes information for only permanent employees and workers.

  2. We have four Executive Directors who are paid remuneration by way of salary, the Independent Non-Executive Directors are paid sitting fees only. 3. KMP here includes CFO and Company Secretary

  3. Remuneration of the Directors is within the limit as prescribed under Section 197 read with Schedule V of the Act and other applicable laws.

  4. b. Gross wages paid to females as % of total wages paid by the entity, in the following format:

Gross wages paid to females as % of total wages 4.63% 5.00%

*Only Permanent employees covered

4. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or issues caused or contributed to by the business? (Yes/No)

  • Yes, the Human Resources department of the company has been designated as the focal point for resolving any issues pertaining to Human Rights at KRBL. The Company has Internal Complaints Committee as per POSH to address the human rights issues of the Employees.

5. Describe the internal mechanisms in place to redress grievances related to human rights issues?

  • KRBL has a Human Rights Policy that aims to promote human rights both at the level of the workplace (to employees, workers, suppliers, etc.) as well as the community (in and around which the company operates). All issues pertaining to human rights are dealt with by the Human Resources department of the Company. Through this policy, KRBL reaffirms its commitment towards dignified and respectful treatment of all individuals as well as eliminate discrimination in employment and involuntary forms of labour. Further, the Company provides access to an Employee Self-Service (ESS) Portal, facilitating employees to address their

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grievances directly to the relevant department. KRBL has adopted Vigil Mechanism (Whistle-Blower Policy), Code of Business Conduct and Ethics, Nomination, Remuneration and Board Diversity Policy, Policy on Prevention of Sexual Harassment (POSH), Corporate Social Responsibility Policy, Anti-Fraud Policy, Anti Bribery and Anti Corruption Policy and Stakeholder Engagement and Grievance Redressal Policy to ensure that business operations are carried out in a fair and ethical manner and that a human-rights oriented approach is followed throughout its business activities.

6. Number of complaints on the following made by employees and workers:

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Category FY 2023-24 FY 2022-23
Filed during Pending resolution Remarks Filed during Pending resolution Remarks
the year at the end of year the year at the end of year
Sexual Harassment - - - - - -
- - - - - -
Discrimination at workplace
Child Labour - - - - - -
- - - - - -
Forced /Involuntary Labour
- - - - - -
Wages
- - - - - -
Other human rights issues
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7. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, in the following format:

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FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Total Complaints reported under Sexual Harassment on of Women at 0 0
Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH)
Complaints on POSH as a % of female employees / workers 0 0
Complaints on POSH upheld 0 0
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8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases.

  • We conduct regular training sessions for employees and workers on Prevention of Sexual Harassment (POSH). Displaying informative posters regarding workplace conduct and the prevention of discrimination on notice boards. Incorporating comprehensive guidance for mitigation of discrimination and harassment at workplace environments into employee induction programs.

PRINCIPLE 6- BUSINESS SHOULD RESPECT AND MAKE EFFORTS TO PROTECT AND RESTORE THE ENVIRONMENT

UN SDGs

Essential Indicators

1. Details of total energy consumption in Giga Joules (GJ) and energy intensity:

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Parameter FY (2023-24) GJ FY (2022-23) GJ
From renewable sources
Total electricity consumption (A) 9,124.54 7,746.89
- -
Total fuel consumption (B)
Energy consumption through other sources (C) 17,82,203.44 20,86,418.99
Total energy consumed from renewable sources (A+B+C) 17,91,327.98 20,94,165.88
From non-renewable sources
Total electricity consumption (D) 89,770.55 57,783.25
Total fuel consumption (E) 37,681.60 43,736.98
- -
Energy consumption through other sources (F)
Total energy consumed from non-renewable sources (D+E+F) 1,27,452.15 1,01,520.23
Total energy consumed (A+B+C+D+E+F) 19,18,780.14 21,95,686.11
Energy intensity per rupee of turnover (Total energy consumed / Revenue from 35.63 40.94
operations) (KJ/INR)
Energy intensity per rupee of turnover adjusted for Purchasing Power Parity (Total 815.26 936.70
energy consumed / Revenue from operations adjusted for PPP) (KJ/INR adjusted for PPP)
Energy intensity in terms of physical output (KJ/Kg) 3,016.67 3,066.86
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*Approx. 90% of energy utilized in operations is derived from renewable sources reducing reliance on fossil fuels and grid electricity.

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

9. Do human rights requirements form part of your business agreements and contracts? (Yes/No)

  • Yes, the principles and guidelines stated in the Code of Business Conduct and Ethics highlight the importance of the various human rights aspects and ensures that those principles are adhered to by all the stakeholders to ensure adherence towards human rights. All the matters related to human rights are addressed effectively by the concerned departments

10. Assessments for the year:

  • We have not received any complaints pertaining to Human Rights issues for the current and previous Financial Year. However, we are yet to conduct a formal Human Rights assessment of our offices in this regard.

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% of your plants and offices that were assessed (by entity or statutory authorities or
third parties)
Child labour -
-
Forced/ involuntary labour
Sexual harassment -
-
Discrimination at workplace
-
Wages
Others – please specify -
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11. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments

at Question 10 above.

  • The Board has approved Equal Opportunity and Anti-Discrimination Policy, Anti -Fraud Policy and Stakeholder Engagement and Grievance Redressal Policy consisting of standard operating procedures w.r.t to handling and addressing of human rights issues.

2. Does the entity have any sites / facilities identified as designated consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme of the Government of India? (Y/N) If yes, disclose whether targets set under the PAT scheme have been achieved. In case targets have not been achieved, provide the remedial action taken, if any.

  • No, the entity doesn’t have any sites/facilities identified as Designated Consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme of the Government of India.

3. Provide details of the following disclosures related to water, in the following format:

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Parameter FY (2023-24) FY (2022-23)
Water withdrawal by source (in kilolitres)
(i) Surface water 13,500.00 5,34,057.20
(ii) Groundwater 2,73,588.00 2,02,682.00
(iii) Third party water 7,487.18 230.00
- -
(iv) Seawater / desalinated water
(v) Others - 71.36
Total volume of water withdrawal (in kilolitres) (i + ii + iii + iv + v) 2,94,575.18 7,37,040.56
Total volume of water consumption (in kilolitres) 2,94,538.18 3,92,092.56
Water intensity per rupee of turnover (Total water consumption / Revenue from 5.47 7.31
operations) (mL/INR)
Water intensity per rupee of turnover adjusted for Purchasing Power Parity (Total 125.14 167.25
water consumption / Revenue from operations adjusted for PPP)(mL/INR adjusted for
PPP)
Water intensity in terms of physical output (mL/Kg) 463.07 547.66
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Note:

At KRBL, all wastewater undergoes stringent treatment before being reused within our premises for gardening and cleaning. This proactive approach has led to reduced water withdrawal from the source during the FY 2023-24 thus, minimizing environmental impact and promoting responsible resource utilization.

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

4. Provide the following details related to water discharged:

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Parameter FY (2023-24) FY (2022-23)
Water discharge by destination and level of treatment (in kilolitres)
(i) To Surface water - 3,44,682.00
- No treatment - -
- With treatment - 3,44,682.00
- -
(ii) To Groundwater
- No treatment - -
- With treatment - -
- -
(iii) To Seawater
- No treatment - -
- With treatment - -
(iv) Sent to third-parties 37.00 266.00
- No treatment 37.00 266.00
- With treatment - -
- -
(v) Others
- No treatment - -
- With treatment - -
Total water discharged (in kilolitres) 37.00 3,44,948.00
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Note:

The water discharged is within permissible limits and is carefully monitored through onsite meters. The information is readily accessible online via governing regulatory platforms. In the year 2022-23 the details related to discharge was inadvertently captured incorrect. The value presented was related to the amount of water re-used within our premises for gardening and cleaning. The total discharge accounted for 266 KL of water which was captured as send to third parties within the report

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

5. Has the entity implemented a mechanism for Zero Liquid Discharge? If yes, provide details of its coverage and implementation.

  • KRBL prioritizes water conservation through robust water efficiency practices mentioned below. While we haven’t yet implemented Zero Liquid Discharge (ZLD) systems at our facilities, we actively aim to minimize freshwater consumption.

  • Judicious Water Use: We promote responsible water usage throughout our operations.

  • Wastewater Recycling: We treat wastewater through Effluent Treatment Plants (ETPs) and maximize its reuse for landscaping.

  • Minimized Freshwater Reliance: By treating and reusing wastewater for landscaping, we significantly reduce the need for fresh water.

6. Please provide details of air emissions (other than GHG emissions) by the entity, in the following format:

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Parameter Unit FY (2023-24) FY (2022-23)
NOx - - -
SOx - - -
Particulate matter (PM) µg/m3 55.98 81.00
- - -
Persistent organic pollutants (POP)
- - -
Volatile organic compounds (VOC)
- - -
Hazardous air pollutants (HAP)
Others please specify - - -
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Note: KRBL rigorously monitors stack emissions through periodic testing at all facilities, ensuring compliance. This includes internal testing and site testing by the State Government/Appropriate authorities.

*This value has been recalculated and corrected.

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

7. Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) & its intensity, in the following format:

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Parameter Unit FY (2023-24) FY (2022-23)
Total Scope 1 emissions (Break-up of the GHG into CO2, CH4, TCo2e 12,107.63 [#] 11,168.01
N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 2 emissions (Break-up of the GHG into CO2, CH4, TCo2e 17,854.36 11,396.14
N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 1 and Scope 2 emission intensity per rupee of mgCo2e/556.40 420.72<br>turnover (Total Scope 1 and Scope 2 GHG emissions / Revenue from<br>operations)<br>Total Scope 1 and Scope 2 emission intensity per rupee of mgCo2e/ 12,730.37 9,626.07
turnover adjusted for Purchasing Power Parity (PPP) (Total Scope adjusted for
1 and Scope 2 GHG emissions / Revenue from operations adjusted PPP
for PPP)
Total Scope 1 and Scope 2 emission intensity in terms of physical mgCo2e/Kg 47,105.69 31,516.81
output
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Note:

Emission factor for (Scope 1 emissions) fuels and fugitive emissions were taken from IPCC 2006 Guidelines for National Greenhouse Gas Inventories, DEFRA (UK Government GHG Conversion Factors for Company Reporting - 2023)

  • *Emission factor for (Scope 2 emissions) electricity was taken from CO2 Baseline Database for the Indian Power Sector User Guide Version 19.0 published in December 2023

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

8. Does the entity have any project related to reducing Green House Gas emission? If yes, then provide details.

  • KRBL actively implements projects that demonstrably reduce greenhouse gas (GHG) emissions. Our commitment to sustainability is evident through a multi-pronged approach to renewable energy:

  • Solar Plants: KRBL has invested in solar installations to generate clean electricity, reducing reliance on grid electricity.

  • Residual Rice Husk Utilisation: Residual rice husk, a by-product of our operations, is effectively utilised as a fuel source. This process displaces traditional fossil fuels like coal, minimising GHG emissions associated with power generation.

By implementing these initiatives, KRBL ensures that over 90% of its consumed power originates from renewable sources. This significantly contributes to a reduction in greenhouse gas emissions compared to conventional power generation methods.

9. Provide details related to waste management by the entity, in the following format:

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Parameter FY (2023-24) FY (2022-23)
Total Waste generated (in metric tonnes)
Plastic waste (A) 2,625.00 2,330.47
e-Waste (B) 0.375 0.38
Bio-medical waste (C) 0.36 -
Construction and demolition waste (D) - 5.40
Battery waste (E) 2.11 1.30
- -
Radioactive waste (F)
Other Hazardous waste. Please specify, if any. (G) 0.45 1.4
Other Non-hazardous waste generated (H). (Rice Husk Ash, Metal scrap and Wood) 28,110.90 17.07
Total (A+B + C + D + E + F + G +H) 30,739.19 2,356.02
Waste intensity per rupee of turnover (mg/INR) 570.83 43.93
Waste intensity per rupee of turnover adjusted for Purchasing Power Parity (mg/ 13,060.59 1,005.14
INR adjusted for PPP)
Waste intensity in terms of physical output (mg/Kg) 48,327.57 3,290.81
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Parameter FY (2023-24) FY (2022-23)
For each category of waste generated, total waste recovered through recycling, re-using or other recovery operations (in
metric tonnes)
Category of Waste
(i) Recycled 364.65 1,084
- -
(ii) Re-used
- -
(iii) Other recovery operations
Total 364.65 1,084
For each category of waste generated, total waste disposed off by nature of disposal method (in metric tonnes)
Category of Waste
(i) Incineration 0.36 -
(ii) Landfilling 27654.88 5.74
(iii) Other disposal operations 2,719.29 570.24
Total 30374.53 575.98
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Note: KRBL prioritizes environmental responsibility. We’ve revised our non-hazardous waste reporting to include rice husk ash, a by-product of our renewable biomass power generation. This change may show an increase compared to previous reports, but it provides a more accurate picture. Additionally, we want to clarify an assumption: while loading rice husk ash onto trucks for landfill, water is sprayed to keep the ash settled during transportation. This practice can result in inaccurate data records due to the added weight of the absorbed water. Therefore, we now calculate rice husk ash based on the residual ash approx (18%) of the total rice husk generated in our operations and utilized in generation of electricity

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

10. Briefly describe the waste management practices adopted in your establishments. Describe the strategy adopted by your company to reduce usage of hazardous and toxic chemicals in your products and processes and the practices adopted to manage such wastes.

  • KRBL prioritizes environmental stewardship through a comprehensive waste management strategy. This strategy integrates best practices across all waste categories, aligning with our commitment to sustainability.

  • a. Extended Producer Responsibility: We acknowledge our Extended Producer Responsibility (EPR) for plastic and electronic waste (e-waste). Robust mechanisms ensure their proper disposal and recycling, adhering strictly to all EPR compliance regulations.

  • b. Hazardous Waste Management: Toxic and hazardous wastes are managed in strict accordance with Pollution Control Board (PCB) guidelines. This ensures safe and environmentally friendly disposal, mitigating potential risks to ecosystems and public health.

  • c. Resource Efficiency and Circularity: Non-hazardous waste is managed through authorized partners, while residual rice husk is utilized for power generation, maximizing resource efficiency.

11. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones etc.) where environmental approvals / clearances are required, please specify details in the following format:

KRBL does not have any operations/offices in/around ecologically sensitive areas.

13. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India, such as the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, Environment protection act and rules thereunder (Y/N). If not, provide details of all such non-compliances.

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||||||
|---|---|---|---|---|
|S.|Specify the law/ regulation/|Provide details of the|Any fines / penalties /action taken by|Corrective action|
|No.|guidelines which were not|non- compliance|regulatory agencies such as pollution|taken, if any|
|complied with|control boards or by courts|
|Not applicable|

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Yes, KRBL goes beyond mere compliance. We aim towards establishing a robust environmental management system that adheres to all applicable Indian environmental laws and regulations, including the Water (Prevention and Control of Pollution) Act, the Air (Prevention and Control of Pollution) Act, and the Environment (Protection) Act and the rules made thereunder.

PRINCIPLE 7- BUSINESSES, WHEN ENGAGING IN INFLUENCING PUBLIC AND REGULATORY POLICY, SHOULD DO SO IN A MANNER THAT IS RESPONSIBLE AND TRANSPARENT

UN SDGs

Essential Indicators

  • 1 a. Number of affiliations with trade and industry chambers/ associations.

  • The Company is committed towards carrying out business in a manner where the authorities in the areas where it operates are kept in constant engagement.

To ensure that the Company’s advocacy position is consistent with it’s values, KRBL aims to consistently engage with it’s stakeholders to ensure that policy advocacy is conducted ethically and in the interest of the Company’s stakeholders.

KRBL has affiliations with 5 trade and industry chambers/associations.

  • b. List of trade and industry chambers/ associations (determined based on the total members of such body) the entity is a member of/ affiliated to.

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S. Name of the trade and industry chambers / associations Reach of trade and industry chambers/
No. associations (State/National)
1 AIREA (All India Rice Exporters Association). National
2 Federation of Indian Export Organisations (FIEO) National
3 The PHD Chamber of Commerce and Industry (PHDCCI) National
4 Bureau of Indian Standard (BIS)- Food grains, allied products and other National
agricultural produce sectional committee
5 Bureau of Indian Standard (BIS)- Consultative group on sustainability National
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2. Provide details of corrective action taken or underway on any issues related to anti-competitive conduct by the entity, based on adverse orders from regulatory authorities.

  • No anti-competitive behaviour related adverse orders from any regulatory authority.

S.No. Location of Type of Whether the conditions of environmental approval/ clearance are being complied operations/ offices operations with? (Y/N) If no, the reasons thereof and corrective action taken, if any. - - - -

Yes, KRBL upholds biodiversity, a pillar of sustainability. We recognize environmental complexities and adhere to strict environmental guidelines, minimizing our impact. While our operations may not be in ecologically sensitive areas, our commitment extends beyond. We continuously evaluate practices and explore partnerships to support broader biodiversity conservation efforts.

12. Details of environmental impact assessments of projects undertaken by the entity based on applicable laws, in the current financial year.

KRBL prioritizes strict adherence to environmental regulations. While Environmental Impact Assessments (EIAs) weren’t required for our FY 2023-24 operations, we remain committed to conducting them when necessary. We actively engage with relevant authorities to ensure our activities align with best practices.

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PRINCIPLE 8-BUSINESSES SHOULD PROMOTE INCLUSIVE GROWTH AND EQUITABLE DEVELOPMENT

UN SDGs

PRINCIPLE 9- BUSINESSES SHOULD ENGAGE WITH AND PROVIDE VALUE TO THEIR CONSUMERS IN A RESPONSIBLE MANNER

UN SDGs

Essential Indicators

1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the current financial year.

Name and brief SIA Notification Date of Whether conducted by Results communicated in Relevant Web link details of project No. notification independent external public domain (Yes/No) agency (Yes/No)

Social Impact Assessments (SIAs) have not been conducted by KRBL limited during FY 2023-24

2. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity.

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||||||||
|---|---|---|---|---|---|---|
|S. No.|Name of Project|State|District|No. of Project|% Of PAFs|Amounts paid to|
|for which R&R|Affected|covered by R&R|PAFs in the FY|
|is ongoing|Families (PAFs)|(In INR)|
|No R&R projects have been undertaken by KRBL in FY 2023-24 as the same was not applicable|

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Essential Indicators

1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.

  - KRBL has a well-established Consumer Complaint Cell which has established and detailed Standard Operating Procedure to ensure all the customer complaints and queries received are handled fairly, efficiently, and effectively in a time bound manner. We have dual point of connection for resolving customer complaints. Our contact number - +91-8448893199 and our Customer Care e-mail - [email protected] which is also printed at the back of all our product packaging, helps the customers to register their respective queries and complaints in a more convenient manner. Every complaint is resolved through proper investigation and technical expert consultation and proper documentation in a time-bound manner. We appreciate our customers’ input on our product offerings and endeavour to provide high-quality products that satisfy our customers’ requirements and fulfil their expectations.

  - The Company has in place a policy on stakeholder’s engagement and grievance policy which can be assessed on the link: https:// krblrice.com/wp-content/uploads/2024/08/SEGR-Policy-31.07.2024-Adopted.pdf

2. Turnover of products and/services as a percentage of turnover from all products/service that carry information about :

3. Describe the mechanisms to receive and redress grievances of the community.

KRBL’s operations has a significant impact on the surrounding communities and any person or entity which is affected by our business operations is considered a stakeholder by the company. Timely resolution of all our stakeholder’s grievances is of utmost significance to the Company. We have a dedicated Stakeholders Engagement and Grievance Redressal policy which has a detailed procedure for addressing grievances with a single point of contact specified. The main objective is to discover any gaps and to ensure that the community’s needs and concerns are addressed and resolved in a time bound manner.

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As a percentage to total turnover
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|||
|---|---|
|-|
|Environmental and social parameters relevant to the product|
|Safe and responsible usage|100%|
|Recycling and/or safe disposal|100%|

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3. Number of consumer complaints:

4. Percentage of input material (inputs to total inputs by value) sourced from suppliers

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FY 2023-24 FY 2022-23
Directly sourced from MSMEs/ small producers 9.03% 8.25%
Directly from within India 100% 100%
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5. Job creation in smaller towns – Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis) in the following locations, as % of total wage cost

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Location FY 2023-24 Current FY 2022-2023
Financial Year Previous Financial
Year
Rural 5.84% 6.01%
Semi-urban (Place to be categorized as per RBI Classification System - rural 46.86% 49.11%
Urban / semi-urban / urban / metropolitan) 45.82% 43.25%
Metropolitan 1.49% 1.63%
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*This covers only permanent employees

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FY 2023-24 FY 2022-23
Received Pending Remarks Received Pending Remarks
during the year resolution at during the year resolution at
end of year end of year
- - - - - -
Data privacy
- - - - - -
Advertising
Cyber-security 45 - Cases notified by - - -
customers wherein
they were targeted
through WhatsApp
messages from
unknown senders/
fake websites/links
providing lucrative
offers using our
brand name.
- - - - - -
Delivery of
essential services
Restrictive Trade - - - - - -
Practices
Unfair Trade - - - - - -
Practices
Other - - - - - -
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4. Details of instances of product recalls on accounts of safety issues.

KRBL has not recorded any product recalls during the current financial year.

Voluntary recalls Number
-
Reasons for recall
-
Forced recalls - -

5. Does the entity have a framework/ policy on cyber security and risks related to data privacy? (Yes/No) If available, provide a web-

link of the policy.

KRBL has developed various comprehensive security policies that outline access control, security, incident management procedures etc. Our policy on cyber security and risks related to data privacy is available on our website https://krblrice.com/ Cyber%20Security%20Guideline_Policy.pdf. Training is delivered to all employees on cybersecurity best practices. We have a dedicated IT team which ensures role-based access controls with proper encryption are in place ensuring employees have access to the necessary data required for their job responsibilities. All software are regularly updated and antivirus software are installed for protection against external threats. Internal audits and mock drills are also regularly conducted.

6. Provide details of any corrective actions taken or underway on issues relating to advertising and delivery of essential services; cyber security and data privacy of customers; re-occurrence of instances of product recalls; penalty / action taken by regulatory authorities on safety of products / services.

No such instance

7. Provide the following information relating to data breaches:

  • a. Number of instances of data breaches – No such instances

  • d. All our products have accurate and easily understandable information about the product, instructions for use, mfg. date, use by date etc. through clear labelling which enables the consumer to make informed choices and safe usage. They can also reach out to us on our toll-free number +91-8448893199 and our email ID [email protected], these details are printed on all our product packaging. We also have a dedicated section “Contact Us” on our website which includes necessary details and helps in making an enquiry. There is also another section named “Our Brands” which has all the information related to all our products and their ingredients for consumer ease and knowledge.

3. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services.

  • At KRBL, we do not deal with any essential services, however, in case of any disruption, we can disseminate information through our website, various mass media platforms, social media platforms, distribution network, sales representatives, emails, etc. In addition, consumers can reach out to us on +91-8448893199 and email ID [email protected], printed on each product.

4. Does the entity display product information on the product over and above what is mandated as per local laws? (Yes/No/Not Applicable) If yes, provide details in brief. Did your entity carry out any survey with regard to consumer satisfaction relating to the major products / services of the entity, significant locations of operation of the entity or the entity as a whole? (Yes/No)

  • Yes, all mandatory disclosures required under Legal Metrology Act, 2009, Food Safety Standards Act, 2006 and other applicable laws are made on products, further we display product information on the product over and above what is mandated as per local laws. This includes QR codes which pertains the information about the product facts. We also display the information about product quality aspects, description about product, ageing of rice etc.

Yes, with an objective to gain insight of customer experience, preferences, likes, or dislikes related to product & services, a feedback call is being performed after complaint resolution. The maximum timeline for performing the feedback call is within 30 days of receiving the complaint. In addition to calls, we also share a customer satisfaction assessment form through email with the complainant seeking their feedback on overall experience.

  • b. Percentage of data breaches involving personally identifiable information of customers – 0%

  • c. Impact, if any, of the data breaches- Not Applicable

Leadership Indicators

1. Channels / platforms where information on products and services of the entity can be accessed (provide web link, if available).

  • a. KRBL’s official website i.e. https://krblrice.com/ and https://www.indiagatefoods.com/ serves as a hub for providing detailed product descriptions, recipes and cooking tips.

  • b. Through television and print advertising, we feature our brand across renowned Hindi general entertainment channels, movies channels and children’s channels. We have also partnered with renowned publications to feature our products.

  • c. Digital platforms such Instagram, Facebook, X and Smart Consumer App.

  • d. Through e-Commerce platforms such Reliance, Spencer's, Flipkart, Amazon etc.

  • e. Online and Offline Large format Stores such D mart and Vishal Mega Mart

2. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services.

  • a. Digital Presence and Social Media Engagement - We have a strong digital presence to connect with our target audience effectively. Our website serves as a hub of information, providing detailed product descriptions, recipes and cooking tips. We also engage with our customers through various social media platforms like Facebook, Instagram, X etc.

  • b. Television and Print Advertising - We strategically utilise television and print advertising to reach to a wider audience to feature our products, highlight their qualities and educating consumers about safe and responsible usage of our products.

  • c. Consumer Outreach Programmes - Establishing a strong connection with our customers is of strong importance to KRBL. This is carried out through various consumer outreach programmes, such as cooking demonstrations, recipe contests, food festivals, various campaigns etc. to actively engage with our target audience. KRBL together with the Eat Right India initiative under the aegis of the Food Safety and Standards Authority of India (FSSAI), flagged off the nationwide ‘Basmati Rice No Compromise’ public interest education and awareness initiative. It was to spread awareness of the recently released FSSAI regulations on identity standards for basmati rice across 10 cities.

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