Quarterly Report • Sep 6, 2024
Quarterly Report
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As a direct result of the divestment of EasyOrder's loss-making business in the second half of 2023
Brussels, Belgium – September 6, 2024 – Keyware Technologies (EURONEXT Brussels: KEYW) today announces financial results for the first half of 2024, which ended June 30, 2024.
The financial picture for the first half of 2024 can be summarised as follows
| Key figures | 1st semester (6 months) | |||
|---|---|---|---|---|
| Result indicators | unaudited | unaudited | ||
| for the period ending on | 30/06/2024 | 30/06/2023 | Difference | Difference |
| kEUR | kEUR | kEUR | % | |
| Revenues | 11.864 | 12.838 | -974 | -7,6% |
| EBIT | 1.418 | 384 | 1.034 | 269,3% |
| EBITDA | 2.723 | 2.430 | 293 | 12,1% |
| Profit before taxes for the period | 1.664 | 679 | 985 | 145,1% |
| Net profit for the period | 1.607 | 269 | 1.338 | 497,4% |
| Balance sheet figures | unaudited | unudited | ||
| 30/06/2024 | 31/12/2023 | Difference | ||
| kEUR | kEUR | kEUR | ||
| Long and short-term financial debt | ||||
| and loans | 1.125 | 1.335 | -210 | |
| Cash and cash equivalents | 3.812 | 2.827 | 985 | |
In September 2023, the activities of ordering app specialist EasyOrder were divested through an asset deal, with the results to be for the account of the Buyer from the second half onwards. Together with Magellan, specialized in payment software for banks and financial institutions, EasyOrder was part of Keyware's software division. This divestment has an impact on revenue (-20.8%), the customer portfolio and the go-to-market model.
While EasyOrder focused on individual (mainly Belgian) merchants and smaller chains, Magellan's SaaS solutions focus on national and international financial service providers and financial software

companies. Typical for these markets are the longer sales cycles. During the first half of 2024 and in line with the specific economic situation within its market segment, Magellan was confronted with delayed orders from customers and prospects.
The payment terminal segment experienced a slight decrease in revenue of 2% compared to the first half of 2023. This is mainly due to a combination of three factors: an adjustment in the composition of the sales teams with the associated training period, the introduction of a new CRM system with associated new workflows and commercial processes, and the more extensive lifecycle management with regard to older finance lease contracts. Although the number of closures and bankruptcies of businesses still has a significant impact on the commercial results, Keyware succeeds in convincing both commercial prospects and government departments with its quality offer thanks to its service portfolio and pricing strategy.
The so-called SoftPos solutions (where no physical payment terminal is used but a payment app) break through in the market less quickly than expected. The stability, speed, ease of use and fundamentally lower costs for mainstream use when adopting a physical payment terminal are decisive for most merchants.
The authorizations segment achieved a 5.8% increase in revenue. An important external factor in this is the increasing use of electronic payments by consumers. This trend continues across different age groups and within the different economic sectors. Another factor supporting this growth, in addition to an indexation of commissions, is the increase in the payment terminal fleet.

| Key figures | 1st semester (6 months) | |||
|---|---|---|---|---|
| Result indicators | unaudited | unaudited | ||
| for the period ending on | 30/06/2024 | 30/06/2023 | Difference | Difference |
| kEUR | kEUR | kEUR | % | |
| Revenues | 11.864 | 12.838 | -974 | -7,6% |
| EBIT | 1.418 | 384 | 1.034 | 269,3% |
EBITDA 2.723 2.430 293 12,1% Profit before taxes for the period 1.664 679 985 145,1%
| Net profit for the period | 1.607 | 269 | 1.338 | 497,4% |
|---|---|---|---|---|
| Ratios | unaudited 30/06/2024 kEUR |
unaudited 30/06/2023 kEUR |
Difference kEUR |
|
| Gross profit margin | 14,0% | 5,3% | 8,7% | |
| (profit before tax / revenues) Profit margin |
13,5% | 2,1% | 11,4% | |
| (net profit / revenues) EBITDA margin |
23,0% | 18,9% | 4,0% | |
| (EBIDTA / revenues) |
| In kEUR | 30/06/2024 | 30/06/2023 |
|---|---|---|
| Revenues | - | 537 |
| EBIT | (21) | (1,752) |
| EBITDA | (21) | (1,011) |
| Result before tax | (21) | (1,696) |
| Net result | (25) | (1,696) |
In light of the asset deal signed after 30 June 2023, the 2023 half-yearly figures already recognised significant impairment charges on accounts receivable, which had a significant negative impact on the EBIT of the comparative year.

| 30.06.2024 | 30.06.2024 | 30.06.2024 | 30.06.2024 | 30.06.2024 | |
|---|---|---|---|---|---|
| Figures in kEUR | Terminals | Authorizations | Software | Intersegment | Conso |
| Segment data | (unaudited) | (unaudited) | (unaudited) | (unaudited) | (unaudited) |
| Revenues | 5.261 | 5.255 | 1.419 | (71) | 11.864 |
| Cost of sales | (1.064) | (3.322) | (11) | 71 | (4.326) |
| Gross margin | 4.197 | 2.003 | 1.408 | - | 7.538 |
| Share of revenues (%) | 44,3% | 44,3% | 12,0% | (0,6)% | 100,0% |
| 30.06.2023 | 30.06.2023 | 30.06.2023 | 30.06.2023 | 30.06.2023 | |
| Figures in kEUR | Terminals Authorizations Software |
Intersegment | Conso | ||
| Segment data | (unaudited) | (unaudited) | (unaudited) | (unaudited) | (unaudited) |
| Revenues | 5.368 | 4.966 | 2.583 | (79) | 12.838 |
| Cost of sales | (1.000) | (3.079) | (180) | 79 | (4.180) |
| Gross margin | 4.368 | 1.887 | 2.403 | - | 8.658 |
| Share of revenues (%) | 41,8% | 38,7% | 20,1% | (0,6)% | 100,0% |
The decrease in the software's share in the consolidated revenues of the first half of 2024 and the further growth of the authorizations segment mean that both segments, payment terminals and authorizations, now have an equivalent contribution of 44.3% in consolidated revenues.
The consolidated gross margin is not a representative measure for the software segment as it does not include the main component of direct costs, namely personnel costs. In absolute terms, the gross margin decreased by kEUR 1,120, evolving from kEUR 8,658 as of 30 June 2023 to kEUR 7,538 as of 30 June 2024. For kEUR 673, this decrease is attributable to EasyOrder, whose activities were divested in the second half of 2023, so that they will no longer generate either revenue or gross margin in 2024.
specifically due to the elimination of EasyOrder's loss-making results following the asset deal. In the first half of 2023, EasyOrder's EBIT amounted to -kEUR 1,752, as other expenses,

personnel costs and impairment charges on current assets had a significant impact compared to the limited revenue of kEUR 537;

The financial information in this management report should be read in conjunction with the condensed consolidated interim financial report and the consolidated financial statements for the year ended 31 December 2023. This condensed consolidated interim report has not been audited or subjected to a limited review by the auditor, Mazars Bedrijfsrevisoren.
The trends of the individual headings of the profit and loss account for the first half of 2024 can be summarised as follows:

The main points for attention with respect to the financial position as at 30 June 2024 are:
| Key figures | unaudited | audited |
|---|---|---|
| for the period ending on | 30/06/2024 | 31/12/2023 |
| kEUR | kEUR | |
| Shareholders' equity | 31.407 | 29.800 |
| Long-term and short-term financial debt and loans | 1.125 | 1.335 |
| Cash and cash equivalents | 3.812 | 2.827 |
| Total liabilities | 39.563 | 39.181 |
| Ratios | not audited | audited |
| 30/06/2024 | 31/12/2023 | |
| kEUR | kEUR | |
| Shareholders' equity / total liabilities | 79,4% | 76,1% |
| Long-term and short-term financial debt and loans / |
||
| shareholder's equity | 3,6% | 4,5% |
The comparative period June 2023 only saw an increase in cash and cash equivalents of kEUR 294, mainly explained by lower cash flows from operating activities (again influenced by EasyOrder)
Keyware is currently negotiating with an acquirer about the extension of the current agreement. There are no other significant events to report that have occurred during the first half of 2024.
There are no other significant events to report having occurred after June 30, 2024.
As for the payment terminals segment, we continue to see growth at the Payment Solutions subsidiary, with this recent years' trend also continuing into 2024, albeit to a lesser extent. The consolidation of the results of this segment stands and falls with a preconceived ambitious sales plan in which sufficient sales representatives can be allocated to achieve the set sales objectives on a permanent basis. It is also necessary to be able to respond to new market trends. Another challenge for this segment is the

further growth of Payment Solutions. The larger the contract base becomes, the more effort must be made to keep the annual contract burn rate as low as possible.
The authorisation segment has seen significant growth in recent years and also in the first half of 2024. The increase in revenues from authorizations is the result of more payment transactions (more spending by consumers) and higher commissions (due to the application of indexation). This source of income is closely linked to the evolution of the customer base of payment terminals, so that the growth of one brings about the growth of the other.
The outlook for revenues from this segment are related to ongoing negotiations with an acquirer for the renewal of the agreement.
In the software segment, we note that Magellan achieved a less good first half of 2024 because it recorded less license revenue, whereas in the first half of 2023 it was the other way around. This is often due to customers postponing their decision in time so that it can be expected that revenues will be higher in the second half of 2024 than for the first half of 2024.
At the Annual General Meeting held on 24 May 2024, the Board of Directors was reshuffled. The Board of Directors consists of 5 members, including 3 independent directors. The members of the Board of Directors are:
| Director | Representative | Function | Qualification | Mandate end date |
|---|---|---|---|---|
| Powergraph BV | Guido Van der Schueren | President | executive | GA May 2026 |
| Miedec BV | Mieke De Clercq | director | Non-executive / independent |
GA May 2026 |
| Jadel BV | Jan Gesquiere | director | Non-executive / independent |
GA May 2026 |
| Debrako BV | Koen De Brabander | director | Non-executive / independent |
GA May 2026 |
| Mathilde Araujo | director | Non-executive | GA May 2026 |

As a result of the acceptance of the resignation of the directors Lubentor BV, represented by Mr. Kurt Faes, and MASH BV, represented by Ms. Hildegard Verhoeven, the composition of the audit committee and the remuneration committee was also changed.
| Director | Representative | Function | Qualification | Mandate end date | |
|---|---|---|---|---|---|
| Miedec BV | Mieke De Clercq | Member | Non-executive independent |
/ | GA May 2026 |
| Jadel BV | Jan Gesquiere | Member | Non-executive independent |
/ | GA May 2026 |
| Debrako BV | Koen De Brabander | President | Non-executive independent |
/ | GA May 2026 |
| Director | Representative | Function | Qualification | Mandate end date |
|---|---|---|---|---|
| Miedec BV | Mieke De Clercq | President | Non-executive independent |
/ GA May 2026 |
| Jadel BV | Jan Gesquiere | Member | Non-executive independent |
/ GA May 2026 |
| Debrako BV | Koen De Brabander | Member | Non-executive independent |
/ GA May 2026 |
Mr. Paul INNIGER left Keyware as CFO on 30 June 2024 and his duties have since been taken over by Kris TACKAERT.

| Lexicon | |
|---|---|
| APM | Alternative Performance Measures |
|---|---|
| Gross margin ratio | Gross margin / revenues (%) |
| EBIT | Earnings Before Interest and Taxes |
| Considered the operating result, i.e. operating profit / loss | |
| EBITDA | Earnings Before Interest, Taxes, Depreciations and Amortizations |
| Defined as the Operating Result (EBIT) + Depreciations and Amortizations + | |
| Depreciations on Inventory + Depreciations on Receivables + Impairments | |
| The portion of impairments that relates to the period's revenues is not | |
| added back to determine EBITDA | |
| IFRS | International Financial Reporting Standards |
| choice | Thousands of euros |
| KPIs | Key Performance Indicators |
| KT | Short-term |
| LT | Long-term |

The reconciliation between EBIT and EBITDA is as follows:
| Key figures | unaudited | unaudited |
|---|---|---|
| for the period ending on | 30/06/2024 | 30/06/2023 |
| kEUR | kEUR | |
| EBIT (operating profit) | 1.418 | 384 |
| Depreciations and amortisations | 562 | 577 |
| Net allowances on inventories, trade and lease |
||
| receivables, | ||
| adjusted for the losses relating to revenues originating | ||
| during that period | 743 | 1.469 |
| EBITDA | 2.723 | 2.430 |
| Ratio | ||
| EBITDA margin | 23,0% | 18,9% |
| (EBITDA / revenues) | ||
Keyware (EURONEXT Brussels: KEYW) is a leading provider of electronic payment and transaction management solutions, as well as a software developer of payment solutions. Keyware is based in Zaventem, Belgium and more information is available at www.keyware.com .
Mr. Guido Van der Schueren CEO Keyware Technologies NV Tel: +32 (0)2 346.25.23 [email protected] www.keyware.com
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