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RNS Number : 9903X

IWG PLC

28 February 2017

IWG plc - ANNUAL FINANCIAL REPORT ANNOUNCEMENT - YEAR ENDED 31 DECEMBER 2016

A transformational year:

Improved efficiency, strong profitability and good cash generation, increased dividend and improved returns

IWG plc, the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector, today announces its annual results for the year ended 31 December 2016.

Key highlights:

· Improved post-tax cash returns on pre-12 investments to 25.1%(i)

· Group revenue up 5.5%(ii) to £2,233.4m and underlying operating profit up 14%(ii) to £186.2m

· Overheads reduced 13%(ii); down 300bp as a percentage of revenue to 11.7%

· Generated £286.1m or 30.8p per share of cash in 2016 (before net growth capital expenditure, share buybacks, dividends and disposal proceeds), an increase of 33%.

· Underlying earnings per share up 34% to 15.0p

· Conservative balance sheet maintained with net debt of £151.3m (0.4x underlying net debt:EBITDA)

· Key banking facility increased to £550.0m and maturity extended to 2021, with option to extend to 2023

· 13% increase in full year dividend to 5.1p (2015 : 4.5p)

· Current trading in-line with management expectations


£m	2016	2015	% change actual currency	% change constant currency
Revenue	2,233.4	1,927.0	15.9%	5.5%
Gross profit	448.8	428.4	5%	(4)%
Underlying overheads	(261.8)	(283.9)	(8)%	(13)%
Underlying operating profit (Inc. JV)	186.2	144.8	29%	14%
Non-recurring items (iii)	(1.0)	15.3
Reported operating profit (Inc. JV)	185.2	160.1	16%	3%
Underlying profit before tax	174.7	130.4	34%
Reported profit before tax	173.7	145.7	19%
Underlying earnings per share (p)	15.0	11.2	34%
Reported earnings per share (p)	14.9	12.8	16%
Dividend per share (p)	5.1	4.5	13%
Underlying EBITDA	380.7	290.0	31%	18%
Post-tax cash return on Investment (i)	25.1%	23.1%	Up 200bp
Cash flow before net growth capex and dividends	286.1	215.7	33%
Net debt	151.3	190.6
Net debt : EBITDA (x) (underlying)	0.40	0.66

(i) Calculated as: EBITDA less amortisation of partner contributions, less tax based on EBIT, less net maintenance capital expenditure / growth capital less partner contribution. Returns based on those locations open on or before 31 December 2011.

(ii) At constant currency

(iii) See note 6 to the accounts

Operational highlights

· Returns on new investment benefiting from operational scale and efficiency

· 6% increase in the network. 231 new locations in 2016.

· Net growth capital expenditure of £162.3m

· Now in 2,926 locations, across 1,029 towns and cities in over 100 countries

· Continued investment in innovating new products and services and developing new location formats

· New city cluster field structure implemented in 2016

· Key focus on risk management

· IWG plc introduced as the new holding company of the Group

Mark Dixon, Chief Executive of IWG plc, said:

"Overall, our focus during 2016 - particularly in the first quarter - was on standardising our business to make it more easily scalable during 2017 and the years ahead. As such, 2016 was a transformative year that I am confident will underpin strong progress from the first half of 2017.

I am pleased with the progress we have made in the last year, and am confident that during 2017 and beyond we will continue to benefit from the significant structural growth opportunities that the WaaS sector offers. As we expand further through accumulating new sites, strengthening our commitment to partnering with the global property industry, we will further extend our existing competitive advantage. I am confident that our improved cost structure will continue to deliver higher productivity and enhanced efficiency and deliver further benefits as we scale.

Above all, I believe that our strengthening leadership position, our commitment to innovation and the flexibility we bring to fulfilling the needs of our customers means that we remain very well placed to deliver attractive returns for shareholders.

Looking ahead to 2017, we have started to see a pick-up in sales activity in some of our key markets, which is encouraging and, we believe, validates the significant actions we have taken during 2016. Although it is still early in the new financial year and sales activity levels take time to feed through, we anticipate an improvement in performance through the course of the year. Overall, the trading outlook for 2017 remains in line with management's expectations."

Details of results presentation

Mark Dixon, Chief Executive Officer, and Dominik de Daniel, Chief Financial Officer and Chief Operating Officer, are hosting a presentation today for analysts and investors at 10.00am. The presentation will take place at CityPoint, 1 Ropemaker Street, EC2Y 9HT.

For those unable to attend the presentation, please contact Jessica Ayres to obtain details for the webcast or conference call: [email protected] or +44 (0) 20 7396 7466

For further information, please contact:


IWG plc Tel: +41(0) 41 723 2353 Mark Dixon, Chief Executive Officer Dominik de Daniel, Chief Financial Officer & Chief Operating Officer Wayne Gerry, Group Investor Relations Director	Brunswick Tel: +44(0) 20 7404 5959 Nick Cosgrove Simone Selzer
For more information, please visit www.iwgplc.com

Chairman's Statement

A year of substantial development

Once again, we have delivered against our strategy as demonstrated by a strong set of financial results as well as the further growth of our business and our global network. It was particularly pleasing to see our concerted efforts to improve efficiency result in lower overheads whilst we also continued significant growth in the number of our locations.

Revenue for the 2016 financial year increased to £2,233.4m (2015: £1,927.0m), an increase of 5.5% at constant currency (up 15.9% at actual rates). With the improved operational efficiency, underlying operating profit grew 14% at constant currency to £186.2m (a 29% improvement at actual rates). Underlying profit before tax increased 34% to £174.7m. Our cash performance was again strong. Cash flow before growth capital expenditure, share repurchases and dividends increased 33% to £286.1m. This strong financial performance has driven a further increase in our post-tax cash returns on net growth investment.

These strong results were achieved alongside further strategic development of our business, growing our network with the addition of 231 new locations, refining our formats to benefit our customers, introducing innovative new solutions, driving operational efficiencies through initiatives including a new city clustered field structure and capital efficiencies by focusing on partnering with property owners. Throughout all these activities, our strong cash generation and disciplined investment approach have once more enabled us to maintain a robust capital structure.

New name

One highly visible change that took place during the year was the change in name to IWG plc (International Workplace Group) for the new holding company of the Group. There were several reasons for this move which supports our provision of flexible workplace solutions under multiple brands, including Regus, Spaces, Signature, OpenOffice, Kora and MOS. In the Board's view, while Regus will remain one of our flagship brands, we can better serve customers and optimise growth and returns by offering a segmented portfolio of workplace formats and solutions.

IWG is a Jersey-incorporated company with its head office in Switzerland. The choice of Switzerland reflects, among other factors, the increasing presence of senior management located in Switzerland as the Group continues to streamline its organisation in order to achieve synergies of scale while developing worldwide.

Strategy

Our strategy uniquely positions us to both drive and benefit from the exciting developments and growth in the flexible workspace market. We have continued our efforts to enhance our operating model with a focus on simplicity, scalability, people, cost control, risk management and great customer experience.

We are actively pursuing our partnering approach to investment, in which we will increasingly become the facilitator between the property investor and the end customer. We made good progress in this area during 2016, targeting property owners with a view to partnering with them in the expansion of our national networks across the world and entry into new markets. This will have the effect of improving returns and reducing risk across the business. Our approach to enhancing property returns will also allow us to invest on an opportunistic basis directly in properties where the return is attractive.

Our large global footprint gives us the ability to constantly review our investments in growth by region, by country and by city. Our agile approach means that we can rapidly adjust our investments based on evolving market conditions.

Board

I would like to thank my Board colleagues for their valuable contributions during the year, which helped the Group deliver another strong set of results for the benefit of our customers, our business partners, our employees and our shareholders.

On 17 February 2017 we announced that Lance Browne has resigned as a Non-Executive Director effective from the annual general meeting on 16 May 2017. I wish to thank Lance for his wisdom, insight and support in his role as Senior Independent Director as well as his many contributions to the Group's overall success. I look forward to working with François Pauly who will be proposed for the role of Senior Independent Director with effect from Lance's resignation.

People

Each year our success is driven by the commitment and skill of our talented and experienced people. An engaged and dedicated workforce is vital to us achieving our global growth aspirations. We recently concluded our annual senior leadership conference, with active participation of almost 200 colleagues from around the world. The capabilities and enthusiasm displayed there renewed my confidence in our ability to continue to execute our strategy. Our success is testament to our people in every market and at every level. I would like to thank them on behalf of the Board for their strong performance and implementation of significant initiatives in what has been a transformational year for the Group, solidly positioning IWG for future growth.

Dividend

We continue our commitment to a sustainable and progressive dividend in recognition of our confidence in the long-term performance of the business and the strength of the Group's financial position. The Board is recommending a 15% increase in the final dividend to 3.55p. Subject to the approval of shareholders at the 2016 AGM, this will be paid on 26 May 2017 to shareholders on the register at the close of business on 28 April 2017. This represents an increase in the full-year dividend of over 13% to 5.10p (2015: 4.50p).

Douglas Sutherland

Chairman

28 February 2017

Chief Executive Officer's review

Another year of high-quality growth

During 2016, we successfully expanded our business as the market leader in one of the fastest growing sectors of the global commercial property industry. This is the flexible workspace or 'Workspace-as-a-Service' (WaaS) sector, which we pioneered under our long-established Regus brand and will continue to lead under our new holding company, IWG plc (International Workplace Group).

A fast-evolving market sector

The WaaS sector is a vibrant, modernising force in workplace provision across the world. Technology increasingly frees organisations and individuals from the shackles of the fixed lease, allowing them to work in more productive and satisfying ways.

Quite simply, companies don't need their people to be in one place anymore and, as generations emerge that have only ever known the liberating effects of technology, the wide availability of flexible workspaces is enabling a way of working that is continuing to grow rapidly.

A 2016 research paper from J.P. Morgan states, "we believe that the impact of the internet on transaction costs will result in a greater number of smaller firms/tenants seeking divisible, modular and flexible office space. Concurrently, we expect larger firms will downsize, using technology such as Artificial Intelligence, machine learning and algorithms, while opening up previously closed networks to engage in the 21st century economy."

The paper also states: "the long lease to a large single tenant is at risk … and business models not positioned to embrace the flexible workspace era will risk being underexposed to a quickly growing and vibrant part of the emerging office market."

I could not agree more. In this new world, technology in the shape of increasing numbers of apps, VoIP (voice over internet protocol) solutions and instant messaging opportunities are making physical distance irrelevant. All that's required is a fast and stable internet connection. This is equally important to increasingly dispersed corporations and to the growing number of self-employed workers, who are looking for co-working spaces as an alternative to working exclusively from home.

Our investment case

At IWG, we are giving employers and employees what they want and need. We are the primary enablers of this revolution in how people are working globally. We have more flexible workspaces worldwide than anyone else, serving organisations of all sizes. We also have a strong and growing portfolio of brands to meet the needs of the market. And our economies of scale, years of experience, organisational agility and focus on customer needs make us less costly and easier to work with.

With the workplace revolution, our investment case continues to strengthen. We have detailed plans to extend our current lead, in existing and new markets across the world. We are increasingly positioned as the "intermediary" that brings together our property-owner partners with end customers - supplying one with strong cash flow and the other with workspace flexibility and access to different formats. Our advantages are tangible and important: we can expand faster than our competitors; our operational efficiency is better and improving all the time as we work to streamline our management processes. The relevance and quality of our service offering is compelling.

These advantages - scale, maturity, brands, technological leadership, efficiency and agility - were all reflected in our financial performance during 2016, when we successfully achieved the increased revenue and reduced cost-base we targeted to deliver improved margins and returns.

Strong financial performance

The post-tax cash return on net growth investment from locations opened on or before 31 December 2011 improved to 25.1% from the 23.1% achieved in 2015 on the same estate. Rolling this estate forward one year, the 2016 post-tax cash return on net growth investment from locations opened on or before 31 December 2012 was 23.6% (2015: 21.5%).

Group revenue increased by 5.5% at constant currency to £2,233.4m (2015: £1,927.0m) (up 15.9% at actual rates).

Whilst we experienced a deceleration in revenue progression throughout the course of 2016, this reflected a number of factors including the base-line effect of prior year acquisitions and softening demand in certain geographic markets. We also took a more cautious and selective approach to growth and, in certain instances, sought to consolidate locations.

Although a higher level of closures has reduced Group revenues, it has been the right thing to do for the profitability of our business. This, together with the very strong control of overhead costs which actually reduced by 13% at constant currency, has delivered a 14% constant currency increase in underlying operating profit to £186.2m (2015: £144.8m) (up 29% at actual rates). Overheads as a percentage of revenues have reduced three percentage points from 14.7% to 11.7%, which is a strong performance and one on which we can continue to build.

During 2016 we invested £162.3m of net growth capital expenditure, adding a further 231 locations to the network, which stood at 2,926 locations at the end of the year. As expected this reflects a more selective approach to new location openings, increasing traction on partnering deals which result in less capital intensity of new openings and a significantly lower level of acquisition growth.

Group income statement


£m	2016	2015	% Change actual currency	% Change constant currency
Revenue	2,233.4	1,927.0	15.9%	5.5%
Gross profit (centre contribution)	448.8	428.4	5%	(4)%
Overheads (inc. R&D)	(261.8)	(283.9)	(8)%	(13)%
Underlying operating profit*	186.2	144.8	29%	14%
Non-recurring items	(1.0)	15.3	-	-
Operating profit	185.2	160.1	16%	3%
Underlying profit before tax	174.7	130.4	34%
Profit before tax	173.7	145.7	19%
Underlying taxation	(34.9)	(25.9)
Taxation	(34.9)	(25.8)
Underlying profit after tax for the year	139.8	104.5	34%
Profit after tax for the year	138.8	119.9	16%
Underlying EBITDA	380.7	290.0	31%	18%
EBITDA	379.7	305.3	24%

* After contribution from joint ventures

Converting profit into cash remains an attractive feature of our business model. We increased our cash flow before investment in growth capital expenditure, dividends and buying back shares by 33% to £286.1m (2015: £215.7m). This scale of cash generation more than funded our growth programme, the buyback of shares and the continuation of our progressive dividend policy. Consequently, our net debt position reduced from an opening position of £190.6m at 1 January 2016 to £151.3m at 31 December, 2016. This represents an underlying Group net debt to EBITDA leverage of 0.4 times, which is well below our internal 1.5 times limit and reflects the continuation of our prudent approach to the Group's capital structure.

Performance by region

This year's results represent an endorsement of our strategy and investment case, as IWG drives growth alongside greater overhead efficiency and improved returns. We added 231 new locations during the year and we selectively entered a new national market with Barbados. The rate of growth was, however, deliberately tempered in response to increased macro-economic and geopolitical uncertainties in certain geographies in order to maintain the quality of our new locations and returns on investment, with more partnering deals and the roll out of our Spaces format.

We also benefited from the scale and spread of our global footprint. In last year's report, for example, I referred to the need to be 'watchful' in our Asia Pacific region, due to the slowing Chinese economy. This did cause some challenges during 2016, which we successfully managed by taking early action and improving efficiencies across the Group.

On a regional basis, mature* revenues and contribution can be analysed as follows:


	Revenue		Contribution		Mature gross margin (%)
£m	2016	2015	2016	2015	2016	2015
Americas	826.2	747.8	188.0	181.9	22.8%	24.3%
EMEA	406.9	372.7	104.1	91.8	25.6%	24.6%
Asia Pacific	293.2	265.5	72.9	66.2	24.9%	24.9%
UK	358.5	361.2	83.9	84.3	23.4%	23.3%
Other	6.8	2.9	6.8	1.0
Total	1,891.6	1,750.1	455.7	425.2	24.1%	24.3%

* Centres open on or before 31 December 2014.

Americas

Mature revenues in the Americas, our largest region, declined 2.2% at constant currency to £826.2m (up 10.5% at actual rates). Total revenues for the region were up 4.8% at constant currency to £923.0m (up 18.5% at actual rates). This performance reflects a better relative result in the US offset by more pronounced weakness in other parts of the region, most notably in Mexico, Brazil and Canada which saw a further deceleration during the fourth quarter. Mexico has been a difficult market, with the weak currency impacting business activity, and Brazil has continued to struggle in a recessionary environment. In Canada our business has been affected by challenging market conditions around the oil industry, particularly in Western Canada.

Performance across the US was, however, mixed with several very good areas and some much weaker, as management were challenged with implementing the changes to the field structure across a very large business, which extended into the fourth quarter as anticipated. Although these moves have led to strong cost savings at the centre level, in the near-term these have been offset by the impact of some related distraction and the need to grow into the capacity that has been introduced in recent years through the growth programme.

Notwithstanding this, there has been a gradual improvement in sales activity and deals won since October. Whilst this is encouraging, and suggests the fourth quarter was a low point for our performance in the region, it does take a period of time for this to materialise in our revenues, so we would expect a steady rebuilding throughout the coming year.

Although the mature gross profit margin for the region declined from 24.3% to 22.8%, overhead cost savings have been material in the Americas. Average mature occupancy was 78.8% (2015: 81.0%).

We added 86 new locations into the region during the course of the year. We are expanding into more parts of the region geographically and rolling out our Spaces format. In total we had 1,212 locations in the Americas at 31 December 2016.

EMEA

EMEA experienced a mixed performance. Mature revenues for the region declined 2.2% at constant currency to £406.9m (up 9.2% at actual rates). Total revenues for EMEA increased 5.0% at constant currency to £476.8m (up 17.3% at actual rates). The mature gross profit margin improved from 24.6% to 25.6% and gross profit increased 2% on a constant currency basis. Overhead savings have been strong in the region and this has helped the operating profit performance. Mature occupancy increased from 76.4% to 78.5%. We added 80 locations to the network during 2016, including some small acquisitions towards the end of the year. At 31 December 2016 we had 794 locations in EMEA.

Trading across this diverse region has been mixed. Our overall performance in Northern and Southern Europe has been good. Russia, on the other hand, has been a very difficult market as a result of the economic environment and the weakness of the Rouble against the US dollar, and required significant reorganisation during the period. Turkey has also been a more challenging market, as too has been the Middle East region with a weak oil & gas industry.

We are now starting to see a gradual improvement in sales activity in several larger markets in Europe.

Asia Pacific

Mature revenues in Asia Pacific declined 2.7% at constant currency to £293.2m (up 10.4% at actual rates). Total revenues for the region were £363.2m, an increase of 10.6% at constant currency (up 25.6% at actual rates). Mature occupancy was 78.8% (2015: 79.4%) and the gross profit margin was maintained at 24.9%. While we still see a significant opportunity for long-term growth in this region, we approached 2016 with a little more caution and selectivity, with a particular focus on partnering deals. As a result, we added 54 new locations during 2016 compared to 146 in 2015. In total we had 590 locations across the region at 31 December 2016.

Individual market performances during the period have been varied. Our businesses in India and Hong Kong improved their performance and our business in Japan was stable and in line with the Group performance. We experienced a deceleration in growth in our businesses in China and Australia. Both these markets weakened throughout the year, leading to a very weak fourth quarter. The slowdown in growth in China has been well documented and similarly for Australia with its exposure to natural resources. Notwithstanding the external factors that have presented a challenge to some of our businesses in the region, we have taken early action to introduce changes to improve the management team in the region.

UK

Mature revenue in the UK declined 0.7% to £358.5m, which is a better performance than the 1.7% mature revenue decline in constant currency for the Group overall. The mature gross profit margin remained strong at 23.4% (2015: 23.3%), while mature occupancy reduced from 80.5% to 75.4%. This reduction partly reflects a 5% increase in available inventory and the decision to selectively increase pricing in certain locations. Total revenues in the UK increased 2.9% to £462.1m (2015: £449.2m). After a relatively stable performance for the first nine months, we started to experience some pressure on revenue growth in the fourth quarter. Another contributing factor to the decline in overall revenue growth in the UK has been the large number of location closures and the more selective approach to growth. In addition to complying with the Competition and Markets Authority ruling to dispose of certain acquired locations in the UK, we took the opportunity to consolidate and refresh some of our existing estate. This has given rise to a higher than normal number of closures. During 2016 we added 11 new locations but closed 28 locations. This reduced the number of UK locations from 347 to 330 at 31 December 2016. Although the closures had a negative impact on total revenues, they helped to improve the gross profit. The UK is a very operationally efficient business, and with its further contribution to the Group's strong overhead performance, operating profits increased significantly.

We believe our cautious approach to the UK market was absolutely the right thing to have done, although it has contributed to a more challenging short-term outlook for revenue growth.

Strategic direction

Our strategy directly addresses the clear drivers of growth in the flexible workspace market. Despite our status as the clear global market leader by some distance, the size of the market opportunity ahead and the relatively early stage in customer adoption of WaaS mean we have significant scope for growth. Even in our most mature market, the UK, there is substantial growth potential, while the USA, China and India between them offer scope to become far more significant parts of our global business.

To help us accelerate our progress towards our goals, we made some important changes to our business model during 2016, including:

· partnering with property owners and funders to bring investors together with our fast-growing customer base;

· educating business about the growing opportunities available within the WaaS sector; and

· accelerating the digitisation of our business to drive efficiencies and better service.

We are determined to lead and benefit from the disruptive power of digital technology and its impact on our industry.

As I have already said, we are committed to further improving our position as the global leader of the WaaS sector. And it almost goes without saying that to be relevant to corporations' and workers' needs, physical space must keep pace with technological change. This belief is at the heart of our business today.

We are not merely exploiting the disruptive impact of the digital revolution on traditional working practices. We are also using digital technologies to change how we operate and improve what we have to offer our customers.

This is why we are constantly developing new digital platforms, apps and customer communications. By doing this, and by expanding our global network of locations sited in the places people want to be, we are committed to staying ahead of any competition.

We demonstrated our organisational agility by focusing more closely than ever before on partnering with others in the property industry. This gathered pace during the second half of the year and partnering is set to take on a more important role in delivering our future development.

We placed great emphasis, particularly in the early months of 2016, on standardising our business and processes to enhance the scalability of our business as we focus on delivering high-quality growth. Cost reductions were also a helpful by-product of our work on re-engineering our field structure, in which we started using a city clustering approach to the local management of our locations. While this was primarily introduced to generate higher productivity and better customer service, it has also significantly improved the cost structure of the business. In fact, partly as a result of this initiative, our overhead costs fell by 13%, at constant currency, during 2016 despite a 6% increase in the size of the network.

Products and innovation

We continued to be active in innovation during 2016, thanks to our determination to offer customers the opportunity to become more productive, more quickly than ever before and at the lowest possible cost.

As a company built on giving employers and employees what they want, we are in constant communication with customers to identify new products and services that would help add value to their operations and streamline their interactions with us.

During 2016, such innovation extended beyond technology to embrace developments including:

· cutting-edge location designs that reflect what companies and employees are looking for, such as the co-working format;

· constant enhancements to our formats, to ensure we are offering bespoke environments to the different constituents of our market;

· an award-winning workplace recovery solution;

· developing digital access control solutions;

· a proactive approach to measuring customer satisfaction and implementing feedback in ever-improving service levels; and

· a simplified pricing model.

We believe this will help ensure we can support any organisation's workspace needs, anywhere in the world. And, by helping customers participate in shared communities, we are enabling them to extract more value from their relationship with us and one another through the co-promotion of their products and services.

Staying ahead of the game

Overall, our focus during 2016 - particularly in the first quarter - was on standardising our business to make it more easily scalable during 2017 and the years ahead. As such, 2016 was a transformative year that I am confident will underpin strong progress from the first half of 2017.

Mark Dixon

Chief Executive Officer

28 February 2017

Chief Financial Officer's review

Strong cost discipline driving profit growth, cash generation and attractive returns

This has been a year of significant transition, with many important changes implemented which we are confident will build further on the strong returns on investment the business has delivered during 2016. Our cost leadership has been enhanced and we have reduced overheads as a percentage of revenues by three percentage points to 11.7% and target further improvement.

Return on investment

Our strategic focus remains on driving returns that achieve our post-tax cash payback criteria, which typically is within four years. We have made further progress against this goal in 2016. For the 12 months to 31 December 2016, the Group delivered a record post-tax cash return on net growth investment of 25.1% in respect of locations opened on or before 31 December 2011 (up from 23.1% on the same estate for the 12 months to 31 December 2015). Moving the aggregated estate forward and incorporating the centres opened during 2012, the Group delivered a post-tax cash return on net growth investment of 23.6% in respect of all locations opened on or before 31 December 2012 (the equivalent return for the 12 months to 31 December 2015 on the same estate was 21.5%).

This very strong performance reflects the underlying progress in the profitability of the Group from the continued focus on efficiency and productivity, and the economies of scale on overheads that we enjoy as the Group continues to grow.

The table below shows the status of our centre openings by year of opening. There has been good progress in the development of returns for centres added in 2012, 2013, 2014 and 2015 as they continue to progress towards full maturity.

2016 Post-tax cash return(1) on net investment by year group - 12 months to 31 December 2016


Year of opening	08 & earlier	09	10	11	12	13	14	15	16
Post-tax cash return	25.4%	14.3%	31.1%	21.3%	16.6%	13.9%	10.0%	(2.6)%	(15.8)%
Net growth investment on locations opened in year(2) £m	541.3	20.8	52.5	77.4	142.0	238.6	159.9	259.0	130.8

2015 Post-tax cash return on net investment by year group - 12 months to 31 December 2015


Year of opening	08 & earlier	09	10	11	12	13	14	15	16
Post-tax cash return	24.4%	9.8%	20.4%	20.3%	13.3%	11.2%	(8.0)%	(9.3)%	-
Net growth investment on locations opened in year(2) £m	550.1	20.7	52.5	79.1	144.3	245.5	161.0	247.9	-

(1) These returns are based on the post-tax cash return divided by the net growth capital investment. The post-tax return is calculated as the EBITDA achieved, less the amortisation of any partner capital contribution, less tax based on the EBIT and after deducting maintenance capital expenditure. Net growth capital expenditure is the growth capital after any partner contributions. We believe this provides an appropriate and conservative measure of cash return.

(2) Note these amounts relate to net investment based on the year of opening of the centre. Depending on the timing of opening, some capital expenditure can be incurred in the calendar year before or after opening.

Developing the network

We continued to grow our unrivalled network and this remains a strategic priority. Increasing the depth and breadth of our geographic scope, and addressing different styles of working and price points, is a major differentiator for IWG and provides a competitive advantage as well as building further resilience into the business. However, we rightly approached 2016 with a high level of vigilance. We have always maintained a sharp focus on our investment decision-making, reflecting its critical importance to maintaining the strong returns into the future with our new investments. Notwithstanding this, we were even more selective during 2016 given the uncertain macro-economic environment and geopolitical issues in certain markets.

During 2016, we invested £162.3m of net growth capital expenditure. This included expenditure on locations opened in 2015 and to be opened in 2017 of £54.1m. The majority of the remaining investment related to the 231 locations added to the network in 2016, including a net investment of £12.5m in property assets. These locations added approximately 3.4m sq ft, taking the Group's total space globally to almost 48m sq ft as at 31 December 2016. The significant majority of these locations were organic openings. This is in contrast to 2015 when we invested net growth capital expenditure of £284.9m, including £99.4m on acquisitions, adding 554 locations, the equivalent of 7.7m sq ft of space. Another important focus area was the roll out of our Spaces format, which represented approximately 25% of the net growth capital expenditure. We remain confident that the returns from these investments will, in due course, be in line with the returns we generate on our historic investments.

We continue to have a good pipeline of new openings. As of 22 February we had visibility on net growth capital expenditure so far for 2017 of approximately £120m, representing approximately 250 locations and 4.0m sq ft of additional space. Notably, we have a strong pipeline of locations within our Spaces co-working format. Although these represent just over 15% of the total locations we currently see in the pipeline, each individual Spaces location, however, can be a factor of approximately three times larger than the average footprint of a Regus location. Consequently, these Spaces locations account for approximately 40% of the current pipeline of net growth capital expenditure.

Operational developments

We are constantly striving to improve our business and future potential returns. Whilst this is an ongoing process, we implemented changes to the operational field structure during 2016, introducing a city cluster approach to the management and organisation of our locations. With the in-field selling resource focused on a specific number of locations, we believe this will better promote the active marketing of the whole range of what is offered by the entire city cluster, including format and price point. Moreover, the unrivalled scale of our business provides us with the opportunity to automate more processes to allow our employees to have greater focus on customer service across more than one location. We believe this will generate many positives for our business, including improved cost efficiency in the field, better productivity and a sharper focus on 'selling the city' to unlock the full benefit of our broad offering. We have also implemented important changes to the compensation structure for our colleagues operating our locations by moving away from a largely sales commission-based bonus system to one based on financial performance. We believe this will be important and better align business behaviour with the interests of our shareholders. 2016 was therefore a transformational year and these changes are now fully embedded into the business.

Non-recurring items

For 2016 we have reported a net loss on non-recurring items of £1.0m. This non-recurring loss is in respect of three items: the receipt of funds following the settlement of a third-party litigation in the UK; additional provision relating to a litigation action in California; and a loss on disposal of specific assets and liabilities acquired as part of the Avanta acquisition which were disposed of in the second half of the year following the UK Competition and Markets Authority inquiry.

The non-recurring gain of £15.3m in 2015 reflected the £21.3m gain after expenses on the sale of various portfolios of property assets less two negative non-recurring items relating to a litigation action in California and the Competition and

Markets Authority's review of the acquisition of Avanta in the UK, which reduced the overall net gain by £6m.

Except where specifically mentioned, the following commentary and profit and loss analysis exclude the impact of these non-recurring items.

Financial performance

Group income statement (before non-recurring items)


£m	2016 Underlying	2015 Underlying	% Change actual currency	% Change constant currency
Revenue	2,233.4	1,927.0	15.9%	5.5%
Gross profit (centre contribution)	448.8	428.4	5%	(4)%
Overheads (including R&D)	(261.8)	(283.9)	(8)%	(13)%
Joint ventures	(0.8)	0.3
Operating profit	186.2	144.8	29%	14%
Net finance costs	(11.5)	(14.4)
Profit before tax	174.7	130.4	34%
Taxation	(34.9)	(25.9)
Effective tax rate	20.0%	19.9%
Profit for the period	139.8	104.5	34%
Basic EPS (p)	15.0	11.2	34%
Depreciation & amortisation	194.5	145.2
EBITDA	380.7	290.0	31%	18%

Revenue

Group revenues increased 5.5% at constant currency to £2,233.4m (2015: £1,927.0m), an increase of 15.9% at actual rates. This revenue growth reflects the growing contribution from additional locations. This also represents a sequential deceleration in growth over the course of the year. There were a number of contributing factors to this deceleration.

There was the base-line effect of acquisitions, the impact of a higher level of closures, together with some softening in market conditions across certain geographies. These softer conditions accentuated the normal impact on the business of absorbing the significant network growth in recent years. Mature revenues (from 2,153 like-for-like locations added on or before 31 December 2014) declined 1.7% at constant currency to £1,891.6m (2015: £1,750.1m), up 8.1% at actual rates. Mature occupancy was 78.2% (2015: 79.6%).

Gross profit

Group gross profit declined 4% at constant currency rates to £448.8m (2015: £428.4m), up 5% at actual rates. The reduction in Group gross margin from 22.2% to 20.1% largely reflects the dilution from a relatively large number of financially immature locations within the overall estate resulting from the significant investment in growing the network over recent years. The mature gross margin remained relatively stable at 24.1% (2015: 24.3%).

Gross margin


£m	Mature centres 2016	New centres 2016	Closed centres 2016	Total 2016
Revenue	1,891.6	309.3	32.5	2,233.4
Cost of sales	(1,435.9)	(322.2)	(26.5)	(1,784.6)
Gross profit (centre contribution)	455.7	(12.9)	6.0	448.8
Gross margin	24.1%	(4.2)%	18.5%	20.1%


	Mature centres 2015	New centres 2015	Closed centres 2015	Total 2015
Revenue	1,750.1	108.5	68.4	1,927.0
Cost of sales	(1,324.9)	(120.5)	(53.2)	(1,498.6)
Gross profit (centre contribution)	425.2	(12.0)	15.2	428.4
Gross margin	24.3%	(11.1)%	22.2%	22.2%

Overhead efficiency improves further

As anticipated, the Group has made further strong progress in relation to overhead efficiency, thereby building on the achievements in recent years. We have not only continued to reduce total overheads as a percentage of revenues from 14.7% in 2015 to 11.7%, the absolute level of investment in overheads reduced by 13% in constant currency terms to £261.8m (2015: £283.9m) (down 8% at actual rates). Changes implemented to our business model and structure during 2016 to further improve the Group's productivity and financial performance also created further overhead efficiency.

We continue to maintain a strong focus on overhead discipline and anticipate further scale benefits.

Operating profit (excluding non-recurring items)

As a result of the very strong control of overheads, the incremental gross profit has dropped through to augment the Group operating profit, which increased 14% at constant currency to £186.2m (2015: £144.8m), an increase of 29% at actual rates. Consequently, the underlying Group operating margin increased from 7.5% in 2015 to 8.3% in 2016.

Net finance costs

The Group's net finance costs decreased 20% to £11.5m (2015: £14.4m). This reflects, in part, the reduction in net debt from an opening position of £190.6m to £151.3m as at 31 December 2016 and lower funding costs in general. Following the weakness of sterling after the result of the UK Referendum on EU membership, there has been a favourable foreign exchange movement.

Tax

The underlying effective tax rate for the year was 20.0% (2015: 19.9%). The Group's reported tax rate was 20.1% (2015: 17.7%). Our expectation is that the effective tax rate will remain around 20%.

Earnings per share

Earnings per share increased significantly to 14.9p (2015: 12.8p). Excluding the non-recurring items, underlying Group earnings per share increased 34% to 15.0p, reflecting the strong growth in underlying Group operating profit and the favourable foreign exchange tailwind.

The weighted average number of shares for the year was 929,830,458 (2015: 933,457,741). The weighted average number of shares for diluted earnings per share was 944,015,143 (2015: 953,678,034). As at 31 December 2016 the total number of shares in issue was 923,357,438.

In the period up to 19 December 2016, when the Scheme of Arrangement to create IWG plc as the new holding company became effective, Regus purchased 11,834,627 shares at a cost of £31.1m designated to be held in treasury to satisfy future exercises under various Group long-term incentive schemes. Over the same period, Regus utilised 4,712,856 shares from treasury to satisfy such exercises. At 19 December 2016, 27,612,384 were held as treasury shares. All these shares were cancelled as part of the Group reorganisation and Scheme of Arrangement.

In the period from 19 December 2016 to 31 December 2016, IWG plc purchased 1,280,032 shares designated to be held in treasury at a cost of £3.1m and 109,333 treasury shares were used to satisfy the exercise of share awards by employees.

Cash flow and funding

With the growth in profitability, cash generation has been very strong during 2016. This ability to convert profits into cash continues to be a highly attractive feature of our business model. Cash generated before the net investment in growth capital expenditure, dividends and share repurchases, and excluding the non-recurring material £80m disposal proceeds, net of expenses, received in 2015, increased 33% in 2016 to £286.1m (2015: £215.7m), reflecting the strong growth in underlying Group operating profit and very strong cash conversion. As well as the normal positive working capital development stemming from our network growth programme and the maturation of these locations, we have also benefitted from more specific focus to unlock working capital.

With our more selective approach to network growth during 2016 and increased traction on our strategic priority of targeting less capital intensive growth, Group net debt decreased from £190.6m at 31 December 2015 to £151.3m at 31 December 2016. This decrease comes after taking the growth capital expenditure into account, and after paying dividends of £43.3m and spending £38.6m mainly on a combination of buying our own shares, as noted opposite, and settlement of employee share options. This represents an underlying Group net debt: EBITDA leverage ratio of 0.4 times, which is a very conservative level, well below our internal 1.5 times limit and reflects our continued prudent approach to the Group's capital structure. Whilst our approach to our net indebtedness has been prudent, we continue to recognise the long-term benefit of also operating with an efficient balance sheet.

In May 2016, we extended and amended our key Revolving Credit Facility. The facility was increased from £320.0m to £550.0m and the maturity extended to 2021 (previously 2020), with an option to extend until 2023. The facility is denominated in sterling but can be drawn in several major currencies. This financing further improved our debt maturity profile and provides the Group with adequate financial headroom to pursue its strategy. With this facility in place, the Group took the opportunity to settle the €210m Schuldschein debt securities prior to their final maturity.

Cash flow

The table below reflects the Group's cash flow:


£m	2016	2015
Group EBITDA	380.7	290.0
Working capital	104.2	103.5
Less: growth-related partner contributions	(66.1)	(59.8)
Maintenance capital expenditure	(86.7)	(74.9)
Taxation	(31.5)	(29.1)
Finance costs	(16.1)	(13.2)
Other items	1.6	(0.8)
Cash flow before growth capital expenditure, share repurchases, dividends and non-recurring disposal proceeds	286.1	215.7

Gross growth capital expenditure	(228.4)	(344.7)
Less: growth-related partner contributions	66.1	59.8
Net growth capital expenditure(5)	(162.3)	(284.9)

Total net cash flow from operations	123.8	(69.2)

Non-recurring disposal proceeds	-	84.0
Less: costs of disposal	-	(4.0)
Corporate financing activities	(38.6)	(32.0)
Dividend	(43.3)	(38.8)
Opening net cash/debt	(190.6)	(138.0)
Exchange movements	(2.6)	7.4
Closing net debt	(151.3)	(190.6)

(5) Net growth capital expenditure of £162.3m relates to the cash outflow in 2016. Accordingly, it includes capital expenditure related to locations opened in 2015 and to be added in 2017 of £54.1m. The majority of the remaining investment relates to the [231] locations added in 2016, including a net investment in property assets of £12.5m. The total net investment in the 2016 additions amounts to £130.8m so far.

Foreign exchange

The Group's results are exposed to translation risk from the movement in currencies. During 2016 key individual currency exchange rates have moved, as shown in the table below. The subsequent weakness in sterling following the UK Referendum on EU membership in June provided a more positive boost to the translation of our significant international earnings.

Overall, the favourable impact of the movement in exchange rates increased reported revenue, gross profit and operating profit by £199.7m, £36.3m and £20.5m respectively.

Foreign exchange rates


		At 31 December		Annual average
Per £ sterling	2016	2015	%	2016	2015	%
US dollar	1.24	1.48	(16)%	1.35	1.53	(12)%
Euro	1.17	1.36	(14)%	1.22	1.38	(12)%
Japanese yen	145	179	(19)%	147	185	(21)%

Risk management

The principal risks and uncertainties affecting the Group remain broadly unchanged. A detailed assessment of the principal risks and uncertainties which could impact the Group's long-term performance and the risk management structure in place to identify, manage and mitigate such risks can be found on pages 27 to 32 and 46 to 48 of the Annual Report and Accounts.

Related parties

There have been no changes to the type of related party transactions entered into by the Group that had a material effect on the financial statements for the period ended 31 December 2016. Details of related party transactions that have taken place in the period can be found in note 30 to the 2016 Annual Report and Accounts.

Dividends

Consistent with IWG's progressive dividend policy and subject to shareholder approval, we will increase the final dividend for 2016 by approximately 15% to 3.55p (2015: 3.10p). This will be paid on Friday, 26 May 2017, to shareholders on the register at the close of business on Friday 28 April 2017. This represents an increase in the full-year dividend of approximately 13%, taking it from 4.50p for 2015 to 5.10p for 2016.

Dominik de Daniel

Chief Financial Officer and Chief Operating Officer

28 February 2017

Consolidated income statement


		Year ended 31 Dec 2016			Year ended 31 Dec 2015
Continuing operations	Notes	Before non-recurring items	Non-recurring items (note 6)	Total £m	Before non-recurring items	Non-recurring items (note 6)	Total £m
Revenue	3	2,233.4	-	2,233.4	1,927.0	-	1,927.0
Cost of sales		(1,784.6)	-	(1,784.6)	(1,498.6)	-	(1,498.6)
Gross profit (centre contribution)		448.8	-	448.8	428.4	-	428.4
Selling, general and administration expenses		(258.9)	(1.0)	(259.9)	(273.6)	15.3	(258.3)
Research and development expenses		(2.9)	-	(2.9)	(10.3)	-	(10.3)
Share of (loss)/profit of equity-accounted investees, net of tax	20	(0.8)	-	(0.8)	0.3	-	0.3
Operating profit	5	186.2	(1.0)	185.2	144.8	15.3	160.1
Finance expense	8	(11.6)	-	(11.6)	(15.0)	-	(15.0)
Finance income	8	0.1	-	0.1	0.6	-	0.6
Net finance expense		(11.5)	-	(11.5)	(14.4)	-	(14.4)
Profit before tax for the year		174.7	(1.0)	173.7	130.4	15.3	145.7
Income tax expense	9	(34.9)	-	(34.9)	(25.9)	0.1	(25.8)
Profit after tax for the year		139.8	(1.0)	138.8	104.5	15.4	119.9

Profit attributable to:
Equity shareholders of the parent		139.8	(1.0)	138.8	104.5	15.4	119.9
Non-controlling interests		-	-	-	-	-	-
Profit after tax for the year		139.8	(1.0)	138.8	104.5	15.4	119.9

Earnings per ordinary share (EPS):
Basic (p)	10			14.9			12.8
Diluted (p)	10			14.7			12.6

Consolidated statement of comprehensive income


	Notes	Year ended 31 Dec 2016 £m	Year ended 31 Dec 2015 £m
Profit for the year		138.8	119.9

Other comprehensive income that is or may be reclassified to profit or loss in subsequent periods:
Cash flow hedges - recycled through the income statement, net of income tax		2.1	-
Cash flow hedges - effective portion of changes in fair value, net of income tax		(0.3)	0.6
Foreign currency translation differences for foreign operations		90.2	(5.3)
Items of other comprehensive income that are or may be reclassified to profit or loss in subsequent periods		92.0	(4.7)

Other comprehensive income that will never be reclassified to profit or loss in subsequent periods:
Re-measurement of defined benefit liability, net of income tax	25	-	(0.3)
Items of other comprehensive income that will never be reclassified to profit or loss in subsequent periods		-	(0.3)
Other comprehensive income for the period, net of income tax		92.0	(5.0)
Total comprehensive income for the year		230.8	114.9

Total comprehensive income attributable to:
Equity shareholders of the parent		230.8	114.9
Non-controlling interests		-	-
Total comprehensive income for the year		230.8	114.9

Consolidated statement of changes in equity


	Issued share capital £m	Treasury shares £m	Foreign currency translation reserve £m	Hedging reserve £m	Revaluation reserve £m	Other reserves £m	Retained earnings £m	Total shareholders' equity(1) £m	Non-controlling interests £m	Total equity £m
Balance at 1 January 2015	9.5	(19.9)	12.7	(2.7)	10.5	15.3	512.0	537.4	-	537.4
Total comprehensive income for the year:
Profit for the year	-	-	-	-	-	-	119.9	119.9	-	119.9
Other comprehensive income:
Re-measurement of defined benefit liability, net of income tax (note 25)	-	-	-	-	-	-	(0.3)	(0.3)	-	(0.3)
Cash flow hedges - effective portion of changes in fair value, net of income tax	-	-	-	0.6	-	-	-	0.6	-	0.6
Foreign currency translation differences for foreign operations	-	-	(5.3)	-	-	-	-	(5.3)	-	(5.3)
Total other comprehensive income, net	-	-	(5.3)	0.6	-	-	119.6	114.9	-	114.9
Total comprehensive income for the year	-	-	(5.3)	0.6	-	-	119.6	114.9	-	114.9
Transactions with owners, recorded directly in equity
Share-based payments	-	-	-	-	-	-	2.2	2.2	-	2.2
Ordinary dividend paid (note 11)	-	-	-	-	-	-	(38.8)	(38.8)	-	(38.8)
Purchase of shares	-	(24.5)	-	-	-	-	(11.9)	(36.4)	-	(36.4)
Proceeds from exercise of share awards	-	1.5	-	-	-	-	2.9	4.4	-	4.4
Balance at 31 December 2015	9.5	(42.9)	7.4	(2.1)	10.5	15.3	586.0	583.7	-	583.7
Total comprehensive income for the year:
Profit for the year	-	-	-	-	-	-	138.8	138.8	-	138.8
Other comprehensive income:
Cash flow hedges - recycled through the income statement	-	-	-	2.1	-	-	-	2.1	-	2.1
Cash flow hedges - effective portion of changes in fair value, net of income tax	-	-	-	(0.3)	-	-	-	(0.3)	-	(0.3)
Foreign currency translation differences for foreign operations	-	-	90.2	-	-	-	-	90.2	-	90.2
Total other comprehensive income, net	-	-	90.2	1.8	-	-	138.8	230.8	-	230.8
Total comprehensive income for the year	-	-	90.2	1.8	-	-	138.8	230.8	-	230.8
Transactions with owners, recorded directly in equity
Share-based payments	-	-	-	-	-	-	2.4	2.4	-	2.4
Ordinary dividend paid (note 11)	-	-	-	-	-	-	(43.3)	(43.3)	-	(43.3)
Purchase of shares	-	(34.2)	-	-	-	-	(1.3)	(35.5)	-	(35.5)
Proceeds from exercise of share awards	-	8.5	-	-	-	-	(4.6)	3.9	-	3.9
Cancellation of treasury shares	(0.3)	65.7	-	-	-	-	(65.4)	-	-	-
Balance at 31 December 2016	9.2	(2.9)	97.6	(0.3)	10.5	15.3	612.6	742.0	-	742.0

1. Attributable to equity holders of the parent

On 19 December 2016, the Group entered into a court approved Scheme of Arrangement. As a result of the Scheme of Arrangement shares in Regus plc were cancelled and shares in the new Group holding company, IWG plc, were issued on the basis of one IWG plc share (nominal value one pence) for one share previously held in Regus plc (nominal value one pence). As a result, the shareholders of Regus plc became the shareholders of IWG plc. The establishment of IWG plc as the new parent company was accounted for as a common control transaction under IFRS and consequently the aggregate of the Group reserves have been attributable to IWG plc.

At 31 December 2016, treasury shares represent 1,170,699 (2015: 20,490,613) ordinary shares of the Group that were acquired for the purposes of the Group's

employee share option plans and the share buy-back programme. During the year, prior to the Scheme of Arrangement on 19 December 2016, 11,834,627 (2015: 9,543,800) shares were purchased in the open market and 4,712,856 (2015: 1,936,642) treasury shares held by the Group were utilised to satisfy the exercise of share awards by employees. Subsequent to the Scheme of Arrangement, a further 1,280,032 shares were purchased in the open market and 109,333 treasury shares held by the Group were utilised to satisfy the exercise of share awards by employees. As at 28 February 2017, 1,013,938 treasury shares were held.

The foreign currency translation reserve is used to record exchange differences arising from the translation of the financial statements of foreign subsidiaries and

joint ventures.

The revaluation reserve arose on the restatement of the assets and liabilities of the UK associate from historic to fair value at the time of the acquisition of the

outstanding 58% interest on 19 April 2006. Other reserves include £37.9m arising from the Scheme of Arrangement undertaken on 14 October 2008, £6.5m

relating to merger reserves and £0.1m to the redemption of preference shares partly offset by £29.2m arising from the Scheme of Arrangement undertaken in 2003.

Consolidated balance sheet


	Notes	As at 31 Dec 2016 £m	As at 31 Dec 2015 £m
Non-current assets
Goodwill	12	685.3	612.2
Other intangible assets	13	52.8	53.8
Property, plant and equipment	14	1,194.4	917.0
Deferred tax assets	9	29.3	36.4
Other long-term receivables	15	83.7	63.0
Investments in joint ventures	20	13.6	5.6
Total non-current assets		2,059.1	1,688.0

Current assets
Trade and other receivables	16	517.1	557.8
Corporation tax receivable	9	34.8	17.9
Cash and cash equivalents	22	50.1	63.9
Total current assets		602.0	639.6
Total assets		2,661.1	2,327.6

Current liabilities
Trade and other payables (incl. customer deposits)	17	875.2	816.5
Deferred income		276.4	240.7
Corporation tax payable	9	17.7	14.0
Bank and other loans	18	7.8	9.2
Provisions	19	6.0	5.3
Total current liabilities		1,183.1	1,085.7

Non-current liabilities
Other payables	17	532.1	383.8
Non-current derivative financial liabilities	23	0.3	15.0
Bank and other loans	18	193.6	245.3
Deferred tax liability	9	2.4	1.6
Provisions	19	3.4	7.6
Provision for deficit on joint ventures	20	3.4	4.1
Retirement benefit obligations	25	0.8	0.8
Total non-current liabilities		736.0	658.2
Total liabilities		1,919.1	1,743.9

Total equity
Issued share capital	21	9.2	9.5
Treasury shares	21	(2.9)	(42.9)
Foreign currency translation reserve		97.6	7.4
Hedging reserve		(0.3)	(2.1)
Revaluation reserve		10.5	10.5
Other reserves		15.3	15.3
Retained earnings		612.6	586.0
Total shareholders' equity		742.0	583.7
Non-controlling interests		-	-
Total equity		742.0	583.7
Total equity and liabilities		2,661.1	2,327.6

Approved by the Board on 28 February 2017


Mark Dixon	Dominik de Daniel
Chief Executive Officer	Chief Financial Officer and Chief Operating Officer

Consolidated statement of cash flows


	Notes	Year ended 31 Dec 2016 £m	Year ended 31 Dec 2015 £m
Operating activities
Profit before tax for the year		173.7	145.7
Adjustments for:
Net finance expense	8	11.5	14.4
Share of loss/(profit) of equity-accounted investees, net of tax	20	0.8	(0.3)
Depreciation charge	5, 14	181.8	134.2
Loss/(gain) on disposal of property, plant and equipment	5	1.0	(0.3)
Impairment of property, plant and equipment	14	-	0.9
Amortisation of intangible assets	5, 13	12.7	11.0
Amortisation of acquired lease fair value adjustments	5	(3.1)	(4.6)
(Decrease)/increase in provisions	19	(3.2)	2.8
Share-based payments		2.4	2.2
Other non-cash movements		(3.4)	(3.0)
Operating cash flows before movements in working capital		374.2	303.0
Decrease/(increase) in trade and other receivables		81.0	(121.5)
Increase in trade and other payables		23.2	221.0
Cash generated from operations (before assets held for sale)		478.4	402.5
Loss/(profit) on disposal of assets held for sale	6	2.2	(21.3)
Cash generated from operations		480.6	381.2
Interest paid		(16.2)	(13.8)
Tax paid		(31.5)	(29.1)
Net cash inflow from operating activities		432.9	338.3

Investing activities
Purchase of subsidiary undertakings (net of cash acquired)	26	(8.9)	(99.4)
Proceeds on the sale of assets held for sale	6	3.3	84.0
Dividends received from joint ventures	20	0.9	-
Purchase of joint ventures	20	(1.3)	(1.9)
Proceeds on sale of property, plant and equipment		16.1	9.5
Purchase of property, plant and equipment	14	(313.8)	(311.5)
Purchase of intangible assets	13	(5.5)	(8.7)
Interest received	8	0.1	0.6
Net cash outflow from investing activities		(309.1)	(327.4)

Financing activities
Net proceeds from issue of loans		599.8	383.2
Repayment of loans		(670.0)	(330.5)
Repayment of principal under finance leases		-	(0.1)
Settlement of financial derivatives		(7.0)	-
Purchase of shares		(35.5)	(36.4)
Proceeds from exercise of share awards		3.9	4.4
Payment of ordinary dividend	11	(43.3)	(38.8)
Net cash outflow from financing activities		(152.1)	(18.2)

Net decrease in cash and cash equivalents		(28.3)	(7.3)
Cash and cash equivalents at beginning of year		63.9	72.8
Effect of exchange rate fluctuations on cash held		14.5	(1.6)
Cash and cash equivalents at end of year	22	50.1	63.9

Notes to the accounts

1. Authorisation of financial statements

The Group and Company financial statements for the year ended 31 December 2016 were authorised for issue by the Board of Directors on 28 February 2017 and the balance sheets were signed on the Board's behalf by Mark Dixon and Dominik de Daniel. IWG plc is a public limited company incorporated in Jersey and registered and domiciled in Switzerland. The Company's ordinary shares are traded on the London Stock Exchange.

IWG plc owns a network of business centres which are leased to a variety of business customers. Information on the Group's structure is provided in note 31, and information on other related party relationships of the Group is provided in note 30.

The Group financial statements have been prepared and approved by the Directors in accordance with Companies (Jersey) Law 1991 and International Financial Reporting Standards as adopted by the European Union ('Adopted IFRSs'). The Company prepares its parent company annual accounts in accordance with the Swiss Code of Obligations; extracts from these are presented on page 113.

2. Accounting policies

Basis of preparation

The Group financial statements consolidate those of the parent company and its subsidiaries (together referred to as the 'Group') and equity account the Group's interest in the associate and joint ventures. The extract from the parent company annual accounts presents information about the Company as a separate entity and not about its Group.

The accounting policies set out below have been applied consistently to all periods presented in these Group financial statements. Amendments to adopted IFRSs issued by the International Accounting Standards Board (IASB) and the International Financial Reporting Interpretations Committee (IFRIC) with an effective date from 1 January 2016 did not have a material effect on the Group financial statements, unless otherwise indicated.

The following standards, interpretations and amendments to standards were adopted by the Group for periods commencing on or after 1 January 2016:


IAS 1	Disclosure Initiative (Amendment to IAS 1)
IAS 16	Revaluation method - proportionate restatement of accumulated depreciation - Amendments to IAS 16
IAS 38	Revaluation method - proportionate restatement of accumulated amortisation - Amendments to IAS 38
IFRS 11	Accounting for Acquisitions of interests in Joint operations - Amendments to IFRS 11
IFRS 14	Regulatory Deferral Accounts
Various	Annual Improvements (2012 - 2014 Cycle)

Judgements made by the Directors in the application of these accounting policies that have significant effect on the consolidated financial statements and estimates with a significant risk of material adjustment in the next year are discussed in note 32.

The consolidated financial statements are prepared on a historical cost basis, with the exception of certain financial assets and liabilities that are measured at fair value as described in note 23.

The Directors, having made appropriate enquiries, have a reasonable expectation that the Group and the Company have adequate resources to continue in operational existence for the foreseeable future. For this reason they continue to adopt the going concern basis in preparing the consolidated financial statements on pages 66 to 112.

In adopting the going concern basis for preparing the consolidated financial statements, the Directors have considered the further information included in the business activities commentary as set out on pages 14 to 17 as well as the Group's principal risks and uncertainties as set out on pages 28 to 32.

Further details on the going concern basis of preparation can be found in note 23 to the notes to the consolidated financial statements on page 92.

These Group consolidated financial statements are presented in pounds sterling (£), which is IWG plc's functional currency, and all values are in million pounds, rounded to one decimal place, except where indicated otherwise.

The attributable results of those companies acquired or disposed of during the year are included for the periods of ownership.

Associates are those entities in which the Group has significant influence, but not control, over the financial and operating policies.

The consolidated financial statements include the Group's share of the total recognised income and expense of associates on an equity accounted basis, from the date that significant influence commences until the date that significant influence ceases or the associate qualifies as a disposal group at which point the investment is carried at the lower of fair value less costs to sell and carrying value.

Joint ventures that are those entities over whose activities the Group has joint control, whereby the Group has rights to the net assets of the arrangement, rather than rights to its assets and obligations for its liabilities. The consolidated financial statements include the Group's share of the total recognised gains and losses of joint ventures on an equity accounted basis, from the date that joint control commences until the date that joint control ceases or the joint venture qualifies as a disposal group at which point the investment is carried at the lower of fair value less costs to sell and carrying value.

When the Group's share of losses exceeds its interest in a joint venture, the Group's carrying amount is reduced to nil and recognition of further losses is discontinued except to the extent that the Group has incurred legal or constructive obligations or made payments on behalf of a joint venture.

On 19 April 2006, the Group acquired the remaining 58% of the shares of the UK business that were not already owned by the Group. As a result the Group fully consolidated the UK business from that date. The acquisition was accounted for through the purchase method and as a consequence the entire assets and liabilities of the UK business were revalued to fair value. The effect of these adjustments on the 42% of the UK business already owned was reflected in the revaluation reserve.

On 14 October 2008, Regus plc acquired the entire share capital of Regus Group plc in exchange for the issue of new shares of Regus plc on the basis of one share in Regus plc for one share held previously in Regus Group plc. At the date of the transaction, Regus plc had nominal assets and liabilities and therefore the transaction was accounted for as a reverse acquisition of Regus plc by Regus Group plc. Consequently, no fair value acquisition adjustments were required and the aggregate of the Group reserves have been attributed to Regus plc.

On 19 December 2016, under a Scheme of Arrangement between Regus plc, the former holding company of the Group, and its shareholders, under Article 125 of the Companies (Jersey) Law 1991, and as sanctioned by The Royal Court of Jersey, all the issued shares in Regus plc were cancelled and an equivalent number of new shares in Regus plc were issued to IWG plc in consideration for the allotment to shareholders of one ordinary share in IWG plc for each ordinary share in Regus plc that they held on the record date 18 December 2016. The establishment of IWG plc as the new parent company was accounted for as a common control transaction under IFRS. Consequently, no fair value acquisition adjustments were required and the aggregate of the Group reserves have been attributed to IWG plc.

IFRSs not yet effective

Except for IFRS 16 Leases, the following new or amended standards and interpretations that are mandatory for 2017 annual periods

(and future years) are not expected to have a material impact on the Company:


IAS 7	Disclosure Initiative - Amendments to IAS 7	1 January 2017
IAS 12	Recognition of Deferred Tax Assets for Unrealised losses - Amendments to IAS 12	1 January 2017
IFRS 9	Financial Instruments	1 January 2018
IFRS 15	Revenue from Contracts with Customers	1 January 2018
IFRS 16	Leases	1 January 2019

The adoption of IFRS 16 will result in the recognition of a significant right-of-use asset together with corresponding lease liabilities. The Group is in the process of quantifying the related impact.

The Group has not early adopted any standard, interpretation or amendment that has been issued but is not yet effective.

Basis of consolidation

Subsidiaries are entities controlled by the Group. Control exists when the Group controls an entity when it is exposed to, or has the rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences. The results are consolidated until the date control ceases or the subsidiary qualifies as a disposal group, at which point the assets and liabilities are carried at the lower of fair value less costs to sell and carrying value.

Impairment of non-financial assets

For goodwill, assets that have an indefinite useful life and intangible assets that are not yet available for use, the recoverable amount was estimated at 30 September 2016. At each reporting date, the Group reviews the carrying amount of these assets to determine whether there is an indicator of impairment. If any indicator is identified then the assets' recoverable amount is re-evaluated.

The carrying amount of the Group's other non-financial assets (other than deferred tax assets) are reviewed at the reporting date to determine whether there is an indicator of impairment. If any such indication exists, the asset's recoverable amount is estimated.

An impairment loss is recognised whenever the carrying amount of an asset or its cash-generating unit (CGU) exceeds its recoverable amount. Impairment losses are recognised in the income statement.

A CGU is the smallest identifiable group of assets that generates cash inflows that are largely independent of the cash inflows from other assets or groups of assets. The Group has identified individual business centres as the CGU.

We evaluate the potential impairment of property, plant and equipment at the centre (CGU) level where there are indicators of impairment.

Centres (CGUs) are grouped by country of operation for the purposes of carrying out impairment reviews of goodwill as this is the lowest level at which it can be assessed.

Individual fittings and equipment in our centres or elsewhere in the business that become obsolete or are damaged are assessed and impaired where appropriate.

Calculation of recoverable amount

The recoverable amount of relevant assets is the greater of their fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely independent cash inflows, the recoverable amount is determined for the cash-generating unit to which the asset belongs.

Goodwill

All business combinations are accounted for using the purchase method. Goodwill is initially measured at cost, being the excess of the aggregate of the fair value of the consideration transferred and the amount recognised for non-controlling interests, and any previous interest held, over the net identifiable assets acquired and liabilities assumed. If the fair value of the net assets acquired is in excess of the aggregate consideration transferred, the Group re-assesses whether it has correctly identified all of the assets acquired and all of the liabilities assumed and reviews the procedures used to measure the amounts to be recognised at the acquisition date. If the re-assessment still results in an excess of the fair value of net assets acquired over the aggregate consideration transferred, then the gain is recognised in profit or loss.

Positive goodwill is stated at cost less any provision for impairment in value. An impairment test is carried out annually and, in addition, whenever indicators exist that the carrying amount may not be recoverable.

Intangible assets

Intangible assets acquired separately from the business are capitalised at cost. Intangible assets acquired as part of an acquisition of a business are capitalised separately from goodwill if their fair value can be identified and measured reliably on initial recognition.

Intangible assets are amortised on a straight-line basis over the estimated useful life of the assets as follows:


Brand - Regus brand	Indefinite life
Brand - Other acquired brands	20 years
Computer software	Up to 5 years
Customer lists	2 years
Management agreements	Minimum duration of the contract

Amortisation of intangible assets is expensed through administration expenses in the income statement.

Acquisitions of non-controlling interests

Acquisitions of non-controlling interests are accounted for as transactions with owners in their capacity as owners and therefore no goodwill is recognised as a result. Adjustments to non-controlling interests arising from transactions that do not involve the loss of control are based on a proportionate amount of the net assets of the subsidiary.

Assets held for sale

Assets held for sale are measured at the lower of the carrying value of the identified asset and its fair value less cost to sell.

Leases

Plant and equipment leases for which the Group assumes substantially all of the risks and rewards of ownership are classified as finance leases. All other leases, including all of the Group's property leases, are categorised as operating leases.

Operating leases

Minimum lease payments under operating leases are recognised in the income statement on a straight-line basis over the lease term.

Lease incentives, including partner contributions and rent-free periods, are included in the calculation of minimum lease payments. The commencement of the lease term is the date from which the Group is entitled to use the leased asset. The lease term is the non-cancellable period of the lease, together with any further periods for which the Group has the option to continue to lease the asset and when at the inception of the lease it is reasonably certain that the Group will exercise that option.

Contingent rentals include rent increases based on future inflation indices or non-guaranteed rental payments based on centre turnover or profitability and are excluded from the calculation of minimum lease payments. Contingent rentals are recognised in the income statement as they are incurred.

Onerous lease provisions are an estimate of the net amounts payable under the terms of the lease to the first break point, discounted at

an appropriate pre-tax rate that reflects the time value of money and the risks specific to the liability.

Partner contributions

Partner contributions are contributions from our business partners (property owners and landlords) towards the initial costs of opening a business centre, including the fit-out of the property and the losses that we incur early in the centre life. The partner contribution is treated as a lease incentive and is amortised over the period of the lease.

Property, plant and equipment

Property, plant and equipment is stated at cost less accumulated depreciation and any impairment in value. Depreciation is calculated on a straight-line basis over the estimated useful life of the assets as follows:


Buildings	50 years
Leasehold improvements	10 years
Furniture	10 years
Office equipment and telephones	5 years
Computer hardware	3 - 5 years

Revenue

Revenue from the provision of services to customers is measured at the fair value of consideration received or receivable (excluding

sales taxes). Where rent-free periods are granted to customers, rental income is spread on a straight-line basis over the length of the customer contract.

· Workstations

Workstation revenue is recognised when the provision of the service is rendered. Amounts invoiced in advance are accounted for as deferred income and recognised as revenue upon provision of the service.

· Customer service income

Service income (including the rental of meeting rooms) is recognised as services are rendered. In circumstances where IWG acts as an agent for the sale and purchase of goods to customers, only the commission fee earned is recognised as revenue.

· Management and franchise fees

Fees received for the provision of initial and subsequent services are recognised as revenue as the services are rendered. Fees charged for the use of continuing rights granted by the agreement, or for other services provided during the period of the agreement, are recognised as revenue as the services are provided or the rights used.

· Membership card income

Revenue from the sale of membership cards is deferred and recognised over the period that the benefits of the membership card are expected to be provided.

These categories represent all material sources of revenue earned from the provision of global workplace solutions.

Employee benefits

The majority of the Group's pension plans are of the defined contribution type. For these plans the Group's contribution and other paid and unpaid benefits earned by the employees are charged to the income statement as incurred.

The cost of providing benefits under the defined benefit plan is determined using the projected unit credit method.

Re-measurements, comprising actuarial gains and losses, the effect of the asset ceiling, excluding net interest and the return on plan assets, excluding net interest, are recognised immediately in the balance sheet with a corresponding debit or credit to retained earnings through other comprehensive income (OCI) in the period in which they occur. Re-measurements are not reclassified to profit or loss in subsequent periods.

Service costs are recognised in profit or loss, and include current and past service costs as well as gains and losses on curtailments.

Net interest is calculated by applying the discount rate to the net defined benefit liability or asset. The Group recognises the following changes in the net defined benefit obligation under 'cost of sales', 'selling, general and administration expenses' and 'research and development expenses' in the consolidated income statement: service costs comprising current service costs; past service costs;

and gains and losses on curtailments and non-routine settlements.

Settlements of defined benefit schemes are recognised in the period in which the settlement occurs.

Share-based payments

The share option programme entitles certain employees and Directors to acquire shares of the ultimate parent company; these awards are granted by the ultimate parent and are equity settled.

The fair value of options granted is recognised as an employee expense with a corresponding increase in equity. The fair value is measured at grant date and spread over the period during which the employees become unconditionally entitled to the options. The fair value of the options granted is measured using the Black-Scholes valuation model or the Monte Carlo method, taking into account the terms and conditions upon which the options were granted.

The amount recognised as an expense is adjusted to reflect the actual number of share options that vest except where forfeiture is due only to share prices not achieving the threshold for vesting.

Options under the Co-investment Plan (CIP) are granted by the Company to certain employees and are equity settled. The fair value of the amount payable to the employee is recognised as an expense with a corresponding increase in equity. The fair value is initially recognised at grant date and spread over the period during which the employees become unconditionally entitled to payment. The fair value of the share appreciation rights is measured based on the Monte Carlo valuation model, taking into account the terms and conditions upon which the instruments were granted.

Taxation

Tax on the profit for the year comprises current and deferred tax. Tax is recognised in the income statement except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition of goodwill; the initial recognition of assets and liabilities that affect neither accounting nor taxable profit other than in a business combination; and differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the reporting date.

A deferred tax asset is recognised for all unused tax losses only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax

assets and liabilities on a net basis.

Provisions

A provision is recognised in the balance sheet when the Group has a present legal or constructive obligation as a result of a past

event that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation.

Restructuring provisions are made for direct expenditures of a business reorganisation where the plans are sufficiently detailed and well advanced and where the appropriate communication to those affected has been undertaken at the reporting date.

Provision is made for onerous contracts to the extent that the unavoidable costs of meeting the obligations under a contract exceed the economic benefits expected to be delivered, discounted using an appropriate weighted average cost of capital.

Equity

Equity instruments issued by the Group are recorded at the value of proceeds received, net of direct issue costs.

When shares recognised as equity are repurchased, the amount of the consideration paid, which includes directly attributable costs, net of any tax effects, is recognised as a deduction from equity. Repurchased shares are classified as treasury shares and are presented in the treasury share reserve. When treasury shares are sold or re-issued subsequently, the amount received is recognised as an increase in equity and the resulting surplus or deficit on the transaction is presented within retained earnings.

Net finance expenses

Interest charges and income are accounted for in the income statement on an accruals basis. Financing transaction costs that relate to financial liabilities are charged to interest expense using the effective interest rate method and are recognised within the carrying value of the related financial liability on the balance sheet. Fees paid for the arrangement of credit facilities are recognised as a prepayment and recognised through the finance expense over the term of the facility. In the event of a facility being drawn the relevant unamortised portion of the fee is recognised within the carrying value of the financial liability and charged to the interest expense using the effective interest rate method.

Where assets or liabilities on the Group balance sheet are carried at net present value, the increase in the amount due to unwinding the discount is recognised as a finance expense or finance income as appropriate.

Costs arising on bank guarantees and letters of credit and foreign exchange gains or losses are included in other finance costs (note 8).

Interest bearing borrowings and other financial liabilities

Financial liabilities, including interest bearing borrowings, are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, financial liabilities are stated at amortised cost with any difference between cost and redemption value being recognised in the income statement over the period of the borrowings on an effective interest rate method.

The Group derecognises financial liabilities when the Group's obligations are discharged, cancelled or expired.

Financial liabilities are classified as financial liabilities at fair value through profit or loss where the liability is either held for trading or is designated as held at fair value through profit or loss on initial recognition. Financial liabilities at fair value through profit or loss are stated at fair value with any resultant gain or loss recognised in the income statement.

Non-recurring items

Significant, infrequent transactions not indicative of the underlying performance of the consolidated Group are reported separately as non-recurring items.

Financial assets

Financial assets are classified either at fair value through profit or loss, held-to-maturity investments, available-for-sale financial assets or loans and receivables. The classification depends on the nature and purpose of the financial assets and is determined on initial recognition.

Financial assets at fair value through profit or loss are measured at fair value and changes therein, including any interest or dividend income, are recognised in profit or loss.

Held-to-maturity financial assets are initially recognised at fair value plus any directly attributable transaction costs. Subsequent to initial recognition, they are measured at amortised costs using the effective interest rate method.

Available-for-sale financial assets are initially recognised at fair value plus any directly attributable transaction costs. Subsequent to initial recognition, they are measured at fair value and changes therein, other than impairment losses and foreign currency differences on debt instruments, are recognised in OCI and accumulated in the fair value reserve. When these assets are derecognised, the gain or loss accumulated in equity is reclassified to profit or loss.

Trade and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as loans and receivables. Loans and receivables are measured at amortised cost using the effective interest rate method, less any impairment. Interest income is recognised by applying the effective interest rate, except for short-term receivables when recognition would be immaterial.

Customer deposits

Deposits received from customers against non-performance of the contract are held on the balance sheet as a current liability until they are returned to the customer at the end of their relationship with the Group.

Foreign currency transactions and foreign operations

Transactions in foreign currencies are recorded using the rate of exchange ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated using the closing rate of exchange at the balance sheet date and the gains or losses on translation are taken to the income statement. Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction. The results and cash flows of foreign operations are translated using the average rate for the period. Assets and liabilities, including goodwill and fair value adjustments, of foreign operations are translated using the closing rate, with all exchange differences arising on consolidation being recognised in other comprehensive income, and presented in the foreign currency translation reserve in equity. Exchange differences are released to the income statement on disposal.

Cash and cash equivalents

Cash and cash equivalents comprise cash at bank and in hand and are subject to an insignificant risk of changes in value.

Derivative financial instruments

The Group's policy on the use of derivative financial instruments can be found in note 23. Derivative financial instruments are measured initially at fair value and changes in the fair value are recognised through profit or loss unless the derivative financial instrument has been designated as a cash flow hedge whereby the effective portion of changes in the fair value are deferred in equity.

Foreign currency translation rates


	At 31 December		Annual average
	2016	2015	2016	2015
US dollar	1.24	1.48	1.35	1.53
Euro	1.17	1.36	1.22	1.38
Japanese yen	145	179	147	185

3. Segmental analysis - statutory basis

An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, including those that relate to transactions with other operating segments. An operating segment's results are reviewed regularly by the chief operating decision maker (the Board of Directors of the Group) to make decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial information is available.

The business is run on a worldwide basis but managed through four principal geographical segments: Americas; Europe, Middle East and Africa (EMEA); Asia Pacific; and the United Kingdom. These geographical segments exclude the Group's non-trading, holding and corporate management companies. The results of business centres in each of these regions form the basis for reporting geographical results to the chief operating decision maker. All reportable segments are involved in the provision of global workplace solutions.

The Group's reportable segments operate in different markets and are managed separately because of the different economic characteristics that exist in each of those markets. Each reportable segment has its own discrete senior management team responsible for the performance of the segment.

The accounting policies of the operating segments are the same as those described in the Annual Report and Accounts for the Group for the year ended 31 December 2015. The performance of each segment is assessed on the basis of the segment operating profit, which excludes internal revenue, corporate overheads and foreign exchange gains and losses arising on transactions with other operating segments.


	Americas		EMEA		Asia Pacific		United Kingdom		All other operating segments		Total
	2016 £m	2015 £m	2016 £m	2015 £m	2016 £m	2015 £m	2016 £m	2015 £m	2016 £m	2015 £m	2016 £m	2015 £m
Revenues from external customers	923.0	779.2	476.8	406.6	363.2	289.1	462.1	449.2	8.3	2.9	2,233.4	1,927.0
Revenues from internal customers	-	-	0.1	0.3	-	-	1.0	1.2	-	-	1.1	1.5
Segment revenues	923.0	779.2	476.9	406.9	363.2	289.1	463.1	450.4	8.3	2.9	2,234.5	1,928.5
Gross profit (centre contribution)	161.0	171.0	101.6	90.5	67.5	58.2	110.4	107.7	5.9	(0.2)	446.4	427.2
Reportable segment profit (before joint venture)	103.0	99.7	48.4	40.5	36.8	26.0	92.7	84.6	(13.3)	(12.0)	267.6	238.8
Share of (loss)/profit of joint ventures	-	-	(0.7)	1.1	-	-	(0.1)	(0.8)	-	-	(0.8)	0.3
Finance expense	(0.2)	(0.2)	(0.3)	(0.4)	(1.5)	(1.3)	(0.9)	(1.6)	-	-	(2.9)	(3.5)
Finance income	-	-	0.1	0.5	-	-	-	-	-	-	0.1	0.5
Depreciation and amortisation	101.9	72.2	28.6	21.9	26.3	19.0	29.3	25.2	5.9	4.9	192.0	143.2
Taxation expense	(13.9)	(9.2)	(1.8)	(3.6)	(2.9)	(3.5)	(1.0)	(2.6)	(15.3)	(6.9)	(34.9)	(25.8)
Assets	1,748.6	1,247.1	603.1	506.6	390.4	321.4	837.4	842.1	1.5	1.7	3,581.0	2,918.9
Liabilities	(1,745.4)	(1,118.0)	(761.6)	(611.9)	(446.0)	(327.8)	(751.1)	(811.8)	(0.1)	(0.2)	(3,704.2)	(2,869.7)
Net assets/(liabilities)	3.2	129.1	(158.5)	(105.3)	(55.6)	(6.4)	86.3	30.3	1.4	1.5	(123.2)	49.2
Non-current asset additions	163.4	146.9	47.6	48.4	38.5	58.9	37.9	46.6	-	-	287.4	300.8

Revenue in the "All other operating segments" category is generated from services related to the provision of workplace solutions, including fees earned from franchise agreements and commissions earned from the sale of outsourced workplace solution products. Revenue from internal customers is determined by reference to current market prices.

4. Segmental analysis - entity-wide disclosures

The Group's primary activity and only business segment is the provision of global workplace solutions, therefore all revenue is attributed to a single group of similar products and services. It is not meaningful to separate this group into further categories of products. Revenue is recognised where the service is provided.

The Group has a diversified customer base and no single customer contributes a material percentage of the Group's revenue.

The Group's revenue from external customers and non-current assets analysed by foreign country is as follows:


	2016		2015
£m	External revenue	Non-current assets(1)	External revenue	Non-current assets(1)
Country of tax domicile - Switzerland (2015: Luxembourg)	25.1	14.5	6.2	2.5
United States of America	766.6	930.0	636.3	720.5
United Kingdom	462.1	347.1	449.2	282.2
All other countries	979.6	738.2	835.3	646.4
	2,233.4	2,029.8	1,927.0	1,651.6

1. Excluding deferred tax assets.


						2016
£m	Revenue	Gross profit (centre contribution)	Operating profit before joint venture	Share of joint venture loss	Operating profit		Finance expense	Finance income	Depreciation and amortisation	Profit before tax
Reportable segment results	2,234.5	446.4	267.6	(0.8)	266.8		(2.9)	0.1	192.0	264.0
Exclude: Internal revenue	(1.1)	(1.1)	-	-	-		-	-	-	-
Corporate overheads	-	3.5	(80.6)	-	(80.6)		(13.3)	-	2.5	(93.9)
Foreign exchange gains and losses	-	-	-	-	-		4.6	-	-	4.6
Non-recurring items	-	-	(1.0)	-	(1.0)		-	-	-	(1.0)
Published Group total	2,233.4	448.8	186.0	(0.8)	185.2		(11.6)	0.1	194.5	173.7


		2015
£m	Revenue	Gross profit (centre contribution)	Operating profit before joint venture	Share of joint venture profit	Operating profit	Finance expense	Finance income	Depreciation and amortisation	Profit before tax
Reportable segment results	1,928.5	427.2	238.8	0.3	239.1	(3.5)	0.5	143.2	236.1
Exclude: Internal revenue	(1.5)	(1.5)	-	-	-	-	-	-	-
Corporate overheads	-	2.7	(94.3)	-	(94.3)	(12.5)	0.1	2.0	(106.7)
Foreign exchange gains and losses	-	-	-	-	-	1.0	-	-	1.0
Non-recurring items	-	-	15.3	-	15.3	-	-	-	15.3
Published Group total	1,927.0	428.4	159.8	0.3	160.1	(15.0)	0.6	145.2	145.7


	2016
£m	Assets	Liabilities	Net assets/ (liabilities)
Reportable segment results	3,581.0	(3,704.2)	(123.2)
Exclude: Segmental inter-company amounts	(1,035.9)	1,989.6	953.7
Corporate overhead assets and liabilities (excluding amounts due to/from reportable segments):
Cash	21.4	-	21.4
Deferred taxation	17.0	-	17.0
Bank and other loans	-	(184.7)	(184.7)
Other	77.6	(19.8)	57.8
Published Group total	2,661.1	(1,919.1)	742.0


	2015
£m	Assets	Liabilities	Net assets/ (liabilities)
Reportable segment results	2,918.9	(2,869.7)	49.2
Exclude: Segmental inter-company amounts	(726.0)	1,429.3	703.3
Corporate overhead assets and liabilities (excluding amounts due to/from reportable segments):
Cash	29.8	-	29.8
Deferred taxation	24.3	-	24.3
Bank and other loans	-	(234.4)	(234.4)
Other	80.6	(69.1)	11.5
Published Group total	2,327.6	(1,743.9)	583.7

5. Operating profit

Operating profit has been arrived at after charging/(crediting):


	Notes	2016 £m	2015 £m
Depreciation on property, plant and equipment	14	181.8	134.2
Amortisation of intangibles	13	12.7	11.0
Provision for bad debts	23	10.3	6.5
Loss/(profit) on disposal of property, plant and equipment	14	1.0	(0.3)
Impairment of property, plant and equipment		-	0.9
Rents payable in respect of operating leases
Property		822.3	657.5
Contingent rents paid		36.7	38.4
Equipment		3.4	2.9
Amortisation of partner contributions		(50.2)	(35.6)
Amortisation of acquired lease fair value adjustments		(3.1)	(4.6)
Staff costs	7	335.6	356.4


	2016 £m	2015 £m
Fees payable to the Group's auditor and its associates for the audit of the Group accounts	0.9	0.8
Fees payable to the Group's auditor and its associates for other services:
The audit of the Company's subsidiaries pursuant to legislation	1.4	1.0
Other services pursuant to legislation:
Tax services	-	-
Other services	0.4	-

6. Non-recurring items


	2016 £m	2015 £m
Disposal of assets held for sale	(2.2)	21.3
Proceeds from litigation settlement	2.5	-
California class action	(1.3)	(3.2)
Competition & Markets Authority investigation	-	(2.8)
(Loss)/profit on non-recurring items	(1.0)	15.3

Disposal of assets held for sale

The following major classes of assets and liabilities were disposed of as part of the assets held for sale:


	2016 £m	2015 £m
Assets
Goodwill (note 12)	4.5	10.3
Property, plant and equipment	1.4	-
Trade and other receivables	0.5	49.6
Assets held for sale	6.4	59.9

Liabilities
Trade and other payables	(0.9)	(1.2)
Liabilities held for sale	(0.9)	(1.2)

Net assets held for sale	5.5	58.7
Disposal related costs	-	4.0

Proceeds on disposal	3.3	84.0
(Loss)/profit on disposal	(2.2)	21.3

During 2016 the Group disposed of specific assets and liabilities acquired as part of the Avanta Services Offices Group plc acquisition in accordance with the agreed settlement with the United Kingdom Competition & Markets Authority for a consideration of £3.3m.

During 2014 the Group completed a project to dispose of the assets and liabilities of specific non-core operations to release the related capital originally invested in these operations. The sale of these assets and liabilities, which were previously classified as assets held for sale, completed during February 2015 for a consideration of £84.0m and a non-recurring profit of £21.3m after expenses.

Proceeds from litigation settlement

A settlement agreement between former shareholders and directors of a company acquired by the Group was reached during 2016. This settlement entitled IWG to a share of the reparations agreed, with £2.5m received during the year.

California class action

During 2015 a class action was filed against the Group alleging a breach of labour regulations in California. While the outcome of this legal action remains uncertain, the Group has provided for an additional £1.3m in respect of any potential settlement and related legal costs.

Competition & Markets Authority investigation

The United Kingdom Competition & Markets Authority initiated an inquiry into competition in the serviced offices industry after the Group acquired Avanta Serviced Offices Group plc during 2015. This inquiry was completed in early 2016. During 2015 the Group provided for £2.8m in respect of related legal costs.

7. Staff costs


	2016 £m	2015 £m
The aggregate payroll costs were as follows:
Wages and salaries	282.2	302.5
Social security	45.6	46.5
Pension costs	5.4	5.2
Share-based payments	2.4	2.2
	335.6	356.4


	2016 Average full time equivalents	2015 Average full time equivalents
The average number of persons employed by the Group (including Executive Directors), analysed by category and geography, was as follows:
Centre staff	6,551	6,842
Sales and marketing staff	425	467
Finance staff	768	778
Other staff	864	1,203
	8,608	9,290

Americas	2,802	3,064
EMEA	2,044	2,107
Asia Pacific	1,746	1,832
United Kingdom	907	996
Corporate functions	1,109	1,291
	8,608	9,290

Details of Directors' emoluments and interests are given on pages 50 to 60 in the Remuneration Report, with audited schedules identified where relevant.

8. Net finance expense


	2016 £m	2015 £m
Interest payable and similar charges on bank loans and corporate borrowings	(7.4)	(9.5)
Interest payable and similar charges on finance leases	-	-
Total interest expense	(7.4)	(9.5)
Other finance costs (including foreign exchange)	(3.3)	(3.9)
Unwinding of discount rates	(0.9)	(1.6)
Total finance expense	(11.6)	(15.0)
Total interest income	0.1	0.6
Unwinding of discount rates	-	-
Total finance income	0.1	0.6
Net finance expense	(11.5)	(14.4)

9. Taxation

(a) Analysis of charge in the year


	2016 £m	2015 £m
Current taxation
Corporate income tax	(30.4)	(18.1)
Previously unrecognised tax losses and other differences	1.5	(3.0)
Over/(under) provision in respect of prior years	4.4	(3.5)
Total current taxation	(24.5)	(24.6)
Deferred taxation
Origination and reversal of temporary differences	(12.2)	(11.3)
Previously unrecognised tax losses and other differences	1.4	11.2
Over/ (under) provision in respect of prior years	0.4	(1.1)
Total deferred taxation	(10.4)	(1.2)
Tax charge on profit	(34.9)	(25.8)

(b) Reconciliation of taxation charge


	2016		2015
	£m	%	£m	%
Profit before tax	173.7		145.7
Tax on profit at 14.6% (2015: 29.22%)	(25.4)	(14.6)	(42.6)	(29.2)
Tax effects of:
Expenses not deductible for tax purposes	(26.5)	(15.3)	(8.6)	(5.9)
Items not chargeable for tax purposes	33.8	19.5	40.2	27.6
Non-recurring items not chargeable for tax purposes	-	-	4.6	3.2
Recognition of previously unrecognised deferred tax assets	2.9	1.7	8.2	5.6
Movements in temporary differences in the year not recognised in deferred tax	(85.5)	(49.2)	(23.3)	(16.0)
Adjustment to tax charge in respect of previous years	4.8	2.7	(4.6)	(3.2)
Differences in tax rates on overseas earnings	61.0	35.1	0.3	0.2
	(34.9)	(20.1)	(25.8)	(17.7)

The applicable tax rate is determined based on the tax rate in the canton of Zug in Switzerland (2015: Luxembourg) which was the statutory tax rate applicable in the country of domicile of the parent company of the Group for the financial year.

(c) Factors that may affect the future tax charge

Unrecognised tax losses to carry forward against certain future overseas corporation tax liabilities have the following expiration dates:


	2016 £m	2015 £m
2016	-	3.4
2017	7.3	6.3
2018	8.2	10.1
2019	15.6	18.9
2020	57.2	45.3
2021	37.8	8.8
2022	18.8	13.8
2023	21.7	12.2
2024 and later	92.4	41.8
	259.0	160.6
Available indefinitely	453.9	226.6
Tax losses available to carry forward	712.9	387.2
Amount of tax losses recognised in deferred tax assets	131.2	113.4
Total tax losses available to carry forward	844.1	500.6

The following deferred tax assets have not been recognised due to uncertainties over recoverability.


	2016 £m	2015 £m
Intangibles	22.0	26.7
Accelerated capital allowances	24.5	19.4
Tax losses	187.7	101.2
Rent	11.3	9.2
Short-term temporary differences	8.2	8.2
	253.7	164.7

Estimates relating to deferred tax assets, including assumptions about future profitability, are re-evaluated at the end of each reporting period.

(d) Corporation tax


	2016 £m	2015 £m
Corporation tax payable	(17.7)	(14.0)
Corporation tax receivable	34.8	17.9

(e) Deferred taxation

The movement in deferred tax is analysed below:


	Intangibles £m	Property, plant and equipment £m	Tax losses £m	Rent £m	Short-term temporary differences £m	Total £m
Deferred tax asset
At 1 January 2015	(34.4)	11.4	31.4	36.7	(5.1)	40.0
Current year movement	(2.0)	(9.7)	(3.3)	11.4	3.5	(0.1)
Prior year movement	-	(5.6)	4.0	(0.2)	-	(1.8)
Transfers	-	(0.4)	0.8	0.4	(0.2)	0.6
Exchange movement	(3.2)	(0.1)	(0.9)	2.2	(0.3)	(2.3)
At 1 January 2016	(39.6)	(4.4)	32.0	50.5	(2.1)	36.4
Current year movement	(4.0)	(14.0)	(3.2)	9.6	1.7	(9.9)
Prior year movement	-	(1.3)	3.9	-	(2.2)	0.4
Transfers	0.3	(0.1)	(0.3)	(0.2)	0.5	0.2
Exchange movement	(11.5)	(0.7)	1.9	9.9	2.6	2.2
At 31 December 2016	(54.8)	(20.5)	34.3	69.8	0.5	29.3
Deferred tax liability
At 1 January 2015	(0.2)	(1.1)	0.3	0.3	(1.5)	(2.2)
Current year movement	-	(1.0)	1.1	0.2	(0.3)	-
Prior year movement	-	1.6	-	-	(0.9)	0.7
Transfers	-	0.4	(0.8)	(0.4)	0.2	(0.6)
Exchange movement	0.2	(1.4)	0.1	(0.1)	1.7	0.5
At 1 January 2016	-	(1.5)	0.7	-	(0.8)	(1.6)
Current year movement	(0.1)	(1.9)	1.3	(0.4)	0.2	(0.9)
Prior year movement	-	0.1	(0.1)	-	-	-
Transfers	(0.3)	0.2	0.2	0.2	(0.5)	(0.2)
Exchange movement	-	(0.1)	0.3	-	0.1	0.3
At 31 December 2016	(0.4)	(3.2)	2.4	(0.2)	(1.0)	(2.4)

The movements in deferred taxes included above are after the offset of deferred tax assets and deferred tax liabilities where there

is a legally enforceable right to set off and they relate to income taxes levied by the same taxation authority.

Deferred tax assets recognised on short-term temporary differences consist predominantly of provisions deductible when paid.

Deferred tax assets have been recognised in excess of deferred tax liabilities on the basis that there are forecast taxable profits

in the entities concerned.

At the balance sheet date, the temporary difference arising from unremitted earnings of overseas subsidiaries was £94.1m

(2015: £189.9m). The only tax that would arise on these reserves would be non-creditable withholding tax.

10. Earnings per ordinary share (basic and diluted)


	2016	2015
Profit attributable to equity shareholders of the parent (£m)	138.8	119.9
Weighted average number of shares outstanding during the year	929,830,458	933,457,741
Average market price of one share during the year	283.67p	270.09p
Weighted average number of shares under option during the year	26,744,249	33,758,590
Exercise price for shares under option during the year	133.74p	130.10p


	Profit		Earnings per share
	2016 £m	2015 £m	2016 pence	2015 pence
Basic and diluted profit for the year attributable to shareholders and basic earnings per share	138.8	119.9	14.9	12.8
Diluted earnings per share			14.7	12.6
Basic and diluted profit for the year attributable to shareholders and basic earnings per share (before non-recurring items)	139.8	104.5	15.0	11.2
Diluted earnings per share (before non-recurring items)			14.8	11.0
Weighted average number of shares for basic EPS (number)			929,830,458	933,457,741
Weighted average number of shares under option during the year			26,744,249	33,758,590
Weighted average number of shares that would have been issued at average market price			(14,295,963)	(18,516,654)
Weighted average number of awards under the CIP and LTIP			1,736,399	4,978,357
Weighted average number of shares for diluted EPS (number)			944,015,143	953,678,034

Options are considered dilutive when they would result in the issue of ordinary shares for less than the market price of ordinary shares in the period. The amount of the dilution is taken to be the average market price of shares during the period minus the exercise price. There were no significant options considered anti-dilutive at the reporting date.

11. Dividends


	2016	2015
Dividends per ordinary share proposed	3.55p	3.10p
Interim dividends per ordinary share declared and paid during the year	1.55p	1.40p

Dividends of £43.3m were paid during the year (2015: £38.8m). The Company has proposed to shareholders that a final dividend of

3.55p per share will be paid (2015: 3.10p). Subject to shareholder approval, it is expected that the dividend will be paid on 26 May 2017.

12. Goodwill


	£m
Cost
At 1 January 2015	497.2
Recognised on acquisition of subsidiaries	110.6
Exchange differences	4.4
At 31 December 2015	612.2
Recognised on acquisition of subsidiaries(1)	6.8
Disposals	(1.3)
Transferred to assets held for sale (note 6)	(4.5)
Exchange differences	72.1
At 31 December 2016	685.3
Net book value
At 31 December 2015	612.2
At 31 December 2016	685.3

1. Net of £3.2m derecognised on the finalisation of the accounting for prior year acquisitions previously reported on a provisional basis

Cash-generating units (CGUs), defined as individual business centres, are grouped by country of operation for the purposes of carrying out impairment reviews of goodwill as this is the lowest level at which it can be assessed. Goodwill acquired through business combinations is held at a country level and is subject to impairment reviews based on the cash flows of the CGUs within that country.

The goodwill attributable to the reportable business segments is as follows:


Carrying amount of goodwill included within the:	2016 £m	2015 £m
Americas business segment	311.1	260.2
EMEA business segment	119.4	100.4
Asia Pacific business segment	35.4	29.9
UK business segment	219.4	221.7
	685.3	612.2

The carrying value of goodwill and indefinite life intangibles allocated to two countries, the USA and the UK, is material relative to the total carrying value comprising 74% of the total. The remaining 26% of the carrying value is allocated to a further 40 countries. The goodwill and indefinite life intangibles allocated to the USA and the UK are set out below:


	Goodwill £m	Intangible assets £m	2016 £m	2015 £m
USA	286.3	-	286.3	240.0
UK	219.4	11.2	230.6	232.9
Other countries	179.6	-	179.6	150.5
	685.3	11.2	696.5	623.4

The indefinite life intangible asset relates to the brand value arising from the acquisition of the remaining 58% of the UK business in the year ended 31 December 2006 (see note 13).

The value in use for each country has been determined using a model which derives the individual value in use for each country from the value in use of the Group as a whole. Although the model includes budgets and forecasts prepared by management it also reflects external factors, such as capital market risk pricing as reflected in the market capitalisation of the Group and prevailing tax rates, which have been used to determine the risk adjusted discount rate for the Group. Management believes that the projected cash flows are a reasonable reflection of the likely outcomes over the medium to long term. In the event that trading conditions deteriorate beyond the assumptions used in the projected cash flows, it is also possible that impairment charges could arise in future periods.

The following key assumptions have been used in calculating value in use for each country:

· Future cash flows are based on forecasts prepared by management. The model excludes cost savings and restructurings that are anticipated but had not been committed to at the date of the determination of the value in use. Thereafter, forecasts have been prepared by management for a further four years from 2017 that reflect an average annual growth rate of 3% (2016: 3%);

· These forecasts exclude the impact of acquisitive growth expected to take place in future periods;

· Management consider these projections to be a reasonable projection of margins expected at the mid-cycle position. Cash flows beyond 2019 have been extrapolated using a 2% growth rate which management believes is a reasonable long-term growth rate for any of the markets in which the relevant countries operate. A terminal value is included in the assessment, reflecting the Group's expectation that it will continue to operate in these markets and the long-term nature of the businesses; and

· The Group applies a country specific pre-tax discount rate to the pre-tax cash flows for each country. The country specific discount rate is based on the underlying weighted average cost of capital (WACC) for the Group. The Group WACC is then adjusted for each country to reflect the assessed market risk specific to that country. The Group pre-tax WACC decreased from 12.7% in 2015 to 11.3% in 2016 (post-tax WACC: 9.0%). The country specific pre-tax WACC reflecting the respective market risk adjustment has been set between 10.7% and 14.2% (2015: 12.1% to 17.3%).

The amounts by which the values in use exceed the carrying amounts of goodwill are sufficiently large to enable the Directors to conclude that a reasonably possible change in the key assumptions would not result in an impairment charge in any of the countries. Foreseeable events are unlikely to result in a change in the projections of such a significant nature as to result in the goodwill carrying amount exceeding their recoverable amount. The forecast models used in assessing the impairment of goodwill are based on the related business centre structure at the end of the year. These models therefore do not reflect the expected improvement in margin as new centres mature.

The US model assumes an average centre contribution of 20% over the next five years. Revenue grows at 2.5% and costs grow at 1.5% per annum from 2017. A terminal value centre gross margin of 21% is adopted from 2021, with a 2% long-term growth rate assumed on revenue and cost into perpetuity. The cash flows have been discounted using a pre-tax discount rate of 14% (2015: 16%).

The UK model assumes an average centre contribution of 21% over the next 5 years. Revenue and costs grow at 3% per annum from 2017. A terminal value centre gross margin of 21% is adopted from 2021, with a 2% long-term growth rate assumed on revenue and cost into perpetuity. The cash flows have been discounted using a pre-tax discount rate of 11% (2015: 13%).

Management has considered the following sensitivities:

Market growth and WIPOW - Management has considered the impact of a variance in market growth and WIPOW. The value in use calculation shows that if the long-term growth rate was reduced to nil, the recoverable amount of the US and UK would still be greater than their carrying value.

Discount rate - Management has considered the impact of an increase in the discount rate applied to the calculation. The value in use calculation shows that for the recoverable amount to be less than its carrying value, the pre-tax discount rate would have to be increased to 24% (2015: 30%) for the US and 38% (2015: 36%) for the UK.

13. Other intangible assets


	Brand £m	Customer lists £m	Software £m	Total £m
Cost
At 1 January 2015	54.1	24.9	51.2	130.2
Additions at cost	-	-	8.7	8.7
Acquisition of subsidiaries	-	4.1	-	4.1
Exchange rate movements	2.2	(0.2)	(1.2)	0.8
At 31 December 2015	56.3	28.8	58.7	143.8
Additions at cost	0.2	-	5.3	5.5
Acquisition of subsidiaries(1)	-	1.1	-	1.1
Disposals	-	(0.1)	(0.3)	(0.4)
Exchange rate movements	8.8	2.8	2.9	14.5
At 31 December 2016	65.3	32.6	66.6	164.5

Amortisation
At 1 January 2015	22.3	23.2	32.0	77.5
Charge for year	2.2	2.9	5.9	11.0
Exchange rate movements	1.1	0.4	-	1.5
At 31 December 2015	25.6	26.5	37.9	90.0
Charge for year	2.5	2.4	7.8	12.7
Disposals	-	(0.1)	-	(0.1)
Exchange rate movements	5.2	2.6	1.3	9.1
At 31 December 2016	33.3	31.4	47.0	111.7

Net book value
At 1 January 2015	31.8	1.7	19.2	52.7
At 31 December 2015	30.7	2.3	20.8	53.8
At 31 December 2016	32.0	1.2	19.6	52.8

1. Includes £1.0m on the finalisation of the accounting for prior year acquisitions previously reported on a provisional basis

Included within the brand value is £11.2m relating to the acquisition of the remaining 58% of the UK business in the year ended 31 December 2006. The Regus brand acquired in this transaction is assumed to have an indefinite useful life due to the fact that the value of the brand is intrinsically linked to the continuing operation of the Group.

As a result of the Regus brand acquired with the UK business having an indefinite useful life no amortisation is charged but the carrying value is assessed for impairment on an annual basis. The brand was tested at the balance sheet date against the recoverable amount of the UK business segment at the same time as the goodwill arising on the acquisition of the UK business (see note 12).

The remaining amortisation life for non-indefinite life brands is eight years.

14. Property, plant and equipment


	Land and buildings £m	Leasehold improvements £m	Furniture and equipment £m	Computer hardware £m	Total £m
Cost
At 1 January 2015	2.6	904.0	430.9	75.8	1,413.3
Additions	11.4	220.0	61.6	18.5	311.5
Acquisition of subsidiaries	-	18.1	3.3	2.0	23.4
Disposals	(2.6)	(9.6)	(2.0)	(0.2)	(14.4)
Exchange rate movements	-	3.5	3.3	(1.2)	5.6
At 1 January 2016	11.4	1,136.0	497.1	94.9	1,739.4
Additions	26.3	215.7	57.9	13.9	313.8
Acquisition of subsidiaries(1)	-	2.6	0.6	0.7	3.9
Disposals	(11.4)	(20.0)	(10.7)	(2.9)	(45.0)
Exchange rate movements	-	198.9	83.3	16.1	298.3
At 31 December 2016	26.3	1,533.2	628.2	122.7	2,310.4

Accumulated depreciation
At 1 January 2015	0.2	389.8	253.7	50.8	694.5
Charge for the year	-	85.1	37.4	11.7	134.2
Impairment	-	0.9	-	-	0.9
Disposals	(0.2)	(3.9)	(1.1)	-	(5.2)
Exchange rate movements	-	(2.0)	0.6	(0.6)	(2.0)
At 1 January 2016	-	469.9	290.6	61.9	822.4
Charge for the year	0.4	116.4	49.4	15.6	181.8
Disposals	-	(14.9)	(8.9)	(3.0)	(26.8)
Exchange rate movements	-	81.0	47.8	9.8	138.6
At 31 December 2016	0.4	652.4	378.9	84.3	1,116.0

Net book value
At 1 January 2015	2.4	514.2	177.2	25.0	718.8
At 31 December 2015	11.4	666.1	206.5	33.0	917.0
At 31 December 2016	25.9	880.8	249.3	38.4	1,194.4

1. Includes £1.5m on the finalisation of the accounting for prior year acquisitions previously reported on a provisional basis

Additions include £nil in respect of assets acquired under finance leases (2015: £nil).

15. Other long-term receivables


	2016 £m	2015 £m
Deposits held by landlords against rent obligations	78.2	53.5
Amounts owed by joint ventures	0.2	4.0
Acquired lease fair value asset	5.3	5.5
	83.7	63.0

16. Trade and other receivables


	2016 £m	2015 £m
Trade receivables	202.6	206.2
Amounts owed by joint ventures	7.7	4.9
Other receivables	76.2	102.6
Acquired lease fair value asset	1.7	2.5
Deposits held by landlords against rent obligations	7.6	15.8
Prepayments and accrued income	171.8	158.5
VAT recoverable	49.5	67.3
	517.1	557.8

17. Trade and other payables (including customer deposits)


	2016 £m	2015 £m
Trade payables	60.3	94.2
VAT payable	53.1	60.8
Other tax and social security	9.0	10.4
Customer deposits	421.0	331.6
Deferred partner contributions	68.5	48.3
Amounts owed to joint ventures	1.6	1.6
Rent accruals	137.4	112.2
Acquired lease fair value liability	3.2	3.7
Other accruals	111.1	133.0
Other payables	10.0	20.7
Total current	875.2	816.5


	2016 £m	2015 £m
Deferred partner contributions	265.4	199.5
Rent accruals	250.9	169.6
Acquired lease fair value liability	8.3	11.0
Other payables	7.5	3.7
Total non-current	532.1	383.8

18. Borrowings

The Group's total loan and borrowing position at 31 December 2016 and at 31 December 2015 had the following maturity profiles:

Bank and other loans


	2016 £m	2015 £m
Repayments falling due as follows:
Amounts falling due after more than one year:
In more than one year but not more than two years	6.9	124.1
In more than two years but not more than five years	186.7	88.0
In more than five years	-	33.2
Total non-current	193.6	245.3
Total current	7.8	9.2
Total bank and other loans	201.4	254.5

19. Provisions


	2016			2015
	Onerous leases and closures £m	Other £m	Total £m	Onerous leases and closures £m	Other £m	Total £m
At 1 January	7.7	5.2	12.9	4.0	2.9	6.9
Acquired in the period	-	-	-	3.0	0.1	3.1
Provided in the period	2.3	3.0	5.3	3.9	2.9	6.8
Utilised in the period	(1.4)	(1.6)	(3.0)	-	-	-
Provisions released	(5.1)	(0.4)	(5.5)	(3.2)	(0.8)	(4.0)
Exchange differences	-	(0.3)	(0.3)	-	0.1	0.1
At 31 December	3.5	5.9	9.4	7.7	5.2	12.9
Analysed between:
Current	0.3	5.7	6.0	0.4	4.9	5.3
Non-current	3.2	0.2	3.4	7.3	0.3	7.6
At 31 December	3.5	5.9	9.4	7.7	5.2	12.9

Onerous leases and closures

Provisions for onerous leases and closure costs relate to the estimated future costs of centre closures and onerous property leases. The maximum period over which the provisions are expected to be utilised expires by 31 December 2025.

Other

Other provisions include the estimated costs of claims against the Group outstanding at the year end, of which, due to their nature, the maximum period over which they are expected to be utilised is uncertain.

20. Investments in joint ventures


	Investments in joint ventures £m	Provision for deficit in joint ventures £m	Total £m
At 1 January 2015	0.7	(0.7)	-
Additions	1.9	-	1.9
Share of profit	3.2	(2.9)	0.3
Other	-	(0.5)	(0.5)
Exchange rate movements	(0.2)	-	(0.2)
At 31 December 2015	5.6	(4.1)	1.5
Additions	6.8	-	6.8
Dividends received	(0.9)	-	(0.9)
Share of loss	(1.5)	0.7	(0.8)
Disposal of investment	3.0	-	3.0
Exchange rate movements	0.6	-	0.6
At 31 December 2016	13.6	(3.4)	10.2

The Group has 41 joint ventures at the reporting date all of which are individually immaterial. The Group has a legal obligation in respect of its share of any deficits recognised by these operations.

The results of the joint ventures below are the full results of the joint ventures and do not represent the effective share:


	2016 £m	2015 £m
Income statement
Revenue	23.5	27.6
Expenses	(22.5)	(24.9)
Profit before tax for the year	1.0	2.7
Tax charge	(0.7)	(0.5)
Profit after tax for the year	0.3	2.2
Net assets/(liabilities)
Non-current assets	12.2	8.4
Current assets	28.0	27.1
Current liabilities	(30.3)	(32.6)
Non-current liabilities	(2.1)	(9.7)
Net assets	7.8	(6.8)

21. Share capital

Ordinary equity share capital


	2016		2015
	Number	Nominal value £m	Number	Nominal value £m
Authorised
Ordinary 1p shares in Regus plc at 1 January 2016 and 19 December 2016	8,000,000,000	80.0	8,000,000,000	80.0
Ordinary 1p shares in IWG plc at 19 December 2016 and 31 December 2016	8,000,000,000	80.0	-	-
Issued and fully paid up
Ordinary 1p shares in Regus plc at 1 January	950,969,822	9.5	950,969,822	9.5
Cancellation of 1p shares in Regus plc held in treasury	(27,612,384)	(0.3)	-	-
Ordinary shares in IWG plc issued on formation of the company	923,357,438	9.2	-	-
Ordinary shares in Regus plc exchanged for ordinary shares in IWG plc	(923,357,438)	(9.2)	-	-
Ordinary 1p shares in IWG plc at 31 December 2016	923,357,438	9.2	-	-

On 19 December 2016 under a Scheme of Arrangement between Regus plc, the former holding company of the Group, and its shareholders, under Article 125 of the Companies (Jersey) Law 1991, and as sanctioned by The Royal Court of Jersey, all the issued shares in Regus plc were cancelled and an equivalent number of new shares in Regus plc were issued to IWG plc in consideration for the allotment to shareholders of one ordinary share in IWG plc for each ordinary share in Regus plc that they held on the record date, 18 December 2016. As a result IWG plc acquired all of the issued share capital of Regus plc in exchange for the issue of shares in IWG plc in the ratio of one IWG plc share for one Regus plc share.

Treasury share transactions involving Regus plc shares between 1 January 2016 and 19 December 2016

In the period ending 19 December 2016, 11,834,627 (year ended 31 December 2015: 9,543,800) shares were purchased in the open market by Regus plc and 4,712,856 (year ended 31 December 2015: 1,936,642) treasury shares held by Regus plc were utilised to satisfy the exercise of share awards by employees. At 19 December 2016, 27,612,384 (year ended 31 December 2015: 20,490,613) shares were held as treasury shares. These shares were cancelled as part of the Group reorganisation and Scheme of Arrangement. The holders of ordinary shares in Regus plc were entitled to receive such dividends as were declared by the Company and were entitled to one vote per share at meetings of the Company. Treasury shares did not carry such rights until reissued.

Treasury share transactions involving IWG plc shares between 19 December 2016 and 31 December 2016

In the period from 19 December 2016 to 31 December 2016, 1,280,032 shares were purchased in the open market by IWG plc and 109,333 treasury shares held by IWG plc were utilised to satisfy the exercise of share awards by employees. At 28 February 2017, 1,013,938 shares were held as treasury shares. The holders of ordinary shares in IWG plc are entitled to receive such dividends

as are declared by the Company and are entitled to one vote per share at meetings of the Company. Treasury shares do not carry

such rights until reissued.


	2016		2015
	Number of shares	£m	Number of shares	£m
1 January	20,490,613	42.9	12,883,455	19.9
Purchase of treasury shares in Regus plc	11,834,627	31.1	9,543,800	24.5
Treasury shares in Regus plc utilised	(4,712,856)	(8.3)	(1,936,642)	(1.5)
Cancellation of treasury shares in Regus plc	(27,612,384)	(65.7)	-	-
Purchase of treasury shares in IWG plc	1,280,032	3.1	-	-
Treasury shares in IWG plc utilised	(109,333)	(0.2)	-	-
31 December	1,170,699	2.9	20,490,613	42.9

In addition to the treasury share transactions, the Group purchased 467,291 (2015: 4,451,486) shares on the open market at a cost of £1.3m (2015: £11.9m) to directly settle the exercise of share awards by employees.

22. Analysis of financial assets/(liabilities)


	At 1 Jan 2016 £m	Cash flow £m	Exchange movements £m	At 31 Dec 2016 £m
Cash and cash equivalents	63.9	(28.3)	14.5	50.1
Gross cash	63.9	(28.3)	14.5	50.1
Debt due within one year	(9.2)	2.1	(0.7)	(7.8)
Debt due after one year	(245.3)	68.1	(16.4)	(193.6)
	(254.5)	70.2	(17.1)	(201.4)
Net financial assets/(liabilities)	(190.6)	41.9	(2.6)	(151.3)

Cash and cash equivalent balances held by the Group that are not available for use amounted to £11.3m at 31 December 2016 (2015: £16.0m). Of this balance, £9.6m (2015: £12.5m) is pledged as security against outstanding bank guarantees and a further £1.7m (2015: £3.5m) is pledged against various other commitments of the Group.

23. Financial instruments and financial risk management

The objectives, policies and strategies applied by the Group with respect to financial instruments and the management of capital are determined at Group level. The Group's Board maintains responsibility for the risk management strategy of the Group and the Chief Financial Officer is responsible for policy on a day-to-day basis. The Chief Financial Officer and Group Treasurer review the Group's risk management strategy and policies on an ongoing basis. The Board has delegated to the Group Audit Committee the responsibility for applying an effective system of internal control and compliance with the Group's risk management policies.

Exposure to credit, interest rate and currency risks arise in the normal course of business.

Going concern

The Strategic Report on pages 1 to 32 of the Annual Report and Accounts sets out the Group's strategy and the factors that are likely to affect the future performance and position of the business. The financial review on pages 22 to 26 within the Strategic Report reviews the trading performance, financial position, and cash flows of the Group. During the year ended 31 December 2016, despite the Group making a significant investment in growth, the Group's net debt position decreased by £39.3m to a net debt position of £151.3m as at 31 December 2016. The investment in growth is funded by a combination of cash flow generated from the Group's mature business centres and debt. The Group has a £550.0m revolving credit facility provided by a group of relationship banks with a final maturity extended until 2021, with a further option to extend to 2023. As at 31 December 2016, £299.4m was available and undrawn.

After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future and, accordingly, continue to adopt the going concern basis in preparing the Annual Report and Accounts.

Credit risk

Credit risk could occur where a customer or counterparty defaults under the contractual terms of a financial instrument and arises principally in relation to customer contracts and the Group's cash deposits.

A diversified customer base, requirement for customer deposits, and payments in advance on workstation contracts minimise the Group's exposure to customer credit risk. No single customer contributes a material percentage of the Group's revenue. The Group's policy is to provide against trade receivables when specific debts are judged to be irrecoverable or where formal recovery procedures have commenced. A provision is created where debts are more than three months overdue which reflects the Group's historical experience of the likelihood of recoverability of these trade receivables. These provisions are reviewed on an ongoing basis to assess changes in the likelihood of recoverability.

The maximum exposure to credit risk for trade receivables at the reporting date, analysed by geographic region, is summarised below.


	2016 £m	2015 £m
Americas	37.8	41.2
EMEA	71.1	68.9
Asia Pacific	41.8	33.7
UK	51.9	62.4
	202.6	206.2

All of the Group's trade receivables relate to customers purchasing workplace solutions and associated services and no individual customer has a material balance owing as a trade receivable.

The ageing of trade receivables at 31 December was:


	Gross 2016 £m	Provision 2016 £m	Gross 2015 £m	Provision 2015 £m
Not overdue	124.1	-	158.4	-
Past due 0 - 30 days	43.9	(0.1)	31.2	-
Past due 31 - 60 days	12.0	-	7.4	-
More than 60 days	41.7	(19.0)	20.8	(11.6)
	221.7	(19.1)	217.8	(11.6)

At 31 December 2016, the Group maintained a provision of £19.1m against potential bad debts (2015: £11.6m) arising from trade receivables. The Group had provided £10.3m (2015: £6.5m) in the year and utilised £4.5m (2015: £3.2m). Customer deposits of £421.0m (2015: £331.6m) are held by the Group, mitigating the risk of default.

The Group believes no provision is generally required for trade receivables that are not overdue as the Group collects the majority of its revenue in advance of the provision of office services and requires deposits from its customers.

Cash investments and derivative financial instruments are only transacted with counterparties of sound credit ratings, and management does not expect any of these counterparties to fail to meet their obligations.

Liquidity risk

The Group manages liquidity risk by closely monitoring the global cash position, the available and undrawn credit facilities, and forecast capital expenditure and expects to have sufficient liquidity to meet its financial obligations as they fall due. The Group has free cash and liquid investments (excluding blocked cash) of £38.8m (2015: £47.9m). In addition to cash and liquid investments, the Group had £299.4m available and undrawn under its committed borrowings. The Directors consider the Group has adequate liquidity to meet day-to-day requirements.

The Group maintains a revolving credit facility provided by a group of international banks. During the year, the amount of the facility was increased from £320.0m to £550.0m and the maturity extended until 2021, with a further option to extend to 2023. Following the extension of the credit facility, the "Schuldschein" EUR 210.0m (£162.7m) debt securities issued in 2014 and the associated hedging were repaid in full. As at 31 December 2016, £299.4m was available and undrawn under this revolving credit facility.

The debt provided under the bank facility is floating rate, however, as part of the Group's balance sheet management and to protect against a future increase in interest rates, £70m and $30m were swapped into a fixed rate liability for a three-year period with an average fixed rate of respectively 0.7% and 1.8% (excluding funding margin).

Although the Group has net current liabilities of £581.1m (2015: £446.1m), the Group does not consider that this gives rise to a liquidity risk. A large proportion of the net current liabilities comprise non-cash liabilities such as deferred income which will be recognised in future periods through the income statement. Although the Group holds customer deposits of £421.0m (2015: £331.6m) these are spread across a large number of customers and no deposit held for an individual customer is material. Therefore, the Group does not believe the balance represents a liquidity risk. The net current liabilities, excluding deferred income, were £304.7m at 31 December 2016 (2015: £205.4m).

Market risk

The Group is exposed to market risk primarily related to foreign currency exchange rates, interest rates, and the market value of our investments in financial assets. These exposures are actively managed by the Group treasury department in accordance with a written policy approved by the Board of Directors. The Group does not use financial derivatives for trading or speculative reasons.

Interest rate risk

The Group manages its exposure to interest rate risk through the relative proportions of fixed rate debt and floating rate debt. The surplus cash balances are invested short-term, and at the end of 2016 no cash was invested for a period exceeding three months.

Foreign currency risk

The Group is exposed to foreign currency exchange rate movements. The majority of day-to-day transactions of overseas subsidiaries are carried out in local currency and the underlying foreign exchange exposure is small. Transactional exposures do arise in some countries where it is local market practice for a proportion of the payables or receivables to be in other than the functional currency of the affiliate. Intercompany charging, funding, and cash management activity may also lead to foreign exchange exposures. It is the policy of the Group to seek to minimise such transactional exposures through careful management of non-local currency assets and liabilities, thereby minimising the potential volatility in the income statement. Net investments in IWG affiliates with a functional currency other than sterling are of a long-term nature and the Group does not normally hedge such foreign currency translation exposures.

From time to time the Group uses short-term derivative financial instruments to manage its transactional foreign exchange

exposures where these exposures cannot be eliminated through balancing the underlying risks. No transactions of a speculative

nature are undertaken.

The foreign currency exposure arising from open third party transactions held in a currency other than the functional currency of the related entity is summarised as follows:


	2016
£m	GBP	JPY	EUR	USD
Trade and other receivables	-	-	15.1	19.1
Trade and other payables	(0.5)	(0.1)	(26.5)	(18.7)
Net statement of financial position exposure	(0.5)	(0.1)	(11.4)	0.4
	2015
£m	GBP	JPY	EUR	USD
Trade and other receivables	-	-	9.1	16.4
Trade and other payables	(1.4)	(1.2)	(21.9)	(19.4)
Net statement of financial position exposure	(1.4)	(1.2)	(12.8)	(3.0)

Other market risks

The Group does not hold any available-for-sale equity securities and is therefore not subject to risks of changes in equity prices in the income statement.

Sensitivity analysis

For the year ended 31 December 2016, it is estimated that a general increase of one percentage point in interest rates would have decreased the Group's profit before tax by approximately £1.9 m (2015: decrease of £1.7m) with a corresponding decrease in total equity.

It is estimated that a five percentage point weakening in the value of the US dollar against sterling would have decreased the Group's profit before tax by approximately £8.8m for the year ended 31 December 2016 (2015: decrease of £6.0m). It is estimated that a five percentage point weakening in the value of the euro against sterling would have decreased the Group's profit before tax by approximately £2.7m for the year ended 31 December 2016 (2015: decrease of £1.8m).

It is estimated that a five percentage point weakening in the value of the US dollar against sterling would have decreased the Group's total equity by approximately £11.3m for the year ended 31 December 2016 (2015: £10.7m). It is estimated that a five percentage point weakening in the value of the euro against sterling would have decreased the Group's total equity by approximately £0.4m for the year ended 31 December 2016 (2015: £5.9m).

Capital management

The Group's parent company is listed on the UK stock exchange and the Board's policy is to maintain a strong capital base. The Chief Financial Officer monitors the diversity of the Group's major shareholders and further details of the Group's communication with key investors can be found in the Corporate Governance Report on page 43. In 2006, the Board approved the commencement of a progressive dividend policy to enhance the total return to shareholders.

The Group's Chief Executive Officer, Mark Dixon, is the major shareholder of the Company and all executive members of the Board hold shares in the Company. Details of the Directors' shareholdings can be found in the report of the Remuneration Committee on pages 50 to 60. In addition, the Group operates various share option plans for key management and other senior employees.

Treasury share transactions involving Regus plc shares between 1 January 2016 and 19 December 2016

In the period ended 19 December 2016, 11,834,627 (year ended 31 December 2015: 9,543,800) shares were purchased in the open market by Regus plc and 4,712,856 (year ended 31 December 2015: 1,936,642) treasury shares held by Regus plc were utilised to satisfy the exercise of share awards by employees. At 19 December 2016, 27,612,384 (year ended 31 December 2015: 20,490,613) shares were held as treasury shares. These shares were cancelled as part of the Group reorganisation and Scheme of Arrangement described in note 21.

Treasury share transactions involving IWG plc shares between 19 December 2016 and 31 December 2016

The Company declared an interim dividend of 1.55p per share (2015: 1.40p) during the year ended 31 December 2016 and proposed a final dividend of 3.55p per share (2015: 3.10p per share), a 15% increase on the 2015 dividend.

The Group's objective when managing capital (equity and borrowings) is to safeguard the Group's ability to continue as a going concern and to maintain an optimal capital structure to reduce the cost of capital. The Group has a net debt position of £151.3m at the end of 2016 (2015: £190.6m) and £299.4m (2015: £205.1m) of committed undrawn borrowings.

Effective interest rates

In respect of financial assets and financial liabilities, the following table indicates their effective interest rates at the balance sheet

date and the periods in which they mature. Interest payments are excluded from the table.

The undiscounted cash flow of these instruments is not materially different from the carrying value.

As at 31 December 2016


	Effective interest rate %(1)	Carrying value £m	Contractual cash flow £m	Less than 1 year £m	1-2 years £m	2-5 years £m	More than 5 years £m
Cash and cash equivalents	0.0%	50.1	50.1	50.1	-	-	-
Trade and other receivables	-	418.5	437.6	359.4	39.1	39.1	-
Financial assets(2)		468.6	487.7	409.5	39.1	39.1	-

Non-derivative financial liabilities(1):
Bank loans and corporate borrowings	2.9%	(193.6)	(193.6)	-	(6.9)	(186.7)	-
Other loans	4.6%	(7.8)	(7.8)	(7.8)	-	-	-
Customer deposits	-	(421.0)	(421.0)	(421.0)	-	-	-
Trade and other payables	-	(136.5)	(136.5)	(128.6)	(7.9)	-	-

Derivative financial liabilities:
Cross-currency interest rate swaps
• Outflow	-	-	-	-	-	-	-
• Inflow	-	-	-	-	-	-	-
Interest rate swaps
• Outflow	-	(0.3)	(0.3)	-	-	(0.3)	-
• Inflow	-	-	-	-	-	-	-
Financial liabilities		(759.2)	(759.2)	(557.4)	(14.8)	(187.0)	-

1. All financial instruments are classified as variable rate instruments.

2. Financial assets are all held at amortised cost.

As at 31 December 2015


	Effective interest rate %(1)	Carrying value £m	Contractual cash flow £m	Less than 1 year £m	1-2 years £m	2-5 years £m	More than 5 years £m
Cash and cash equivalents	0.4%	63.9	63.9	63.9	-	-	-
Trade and other receivables	-	454.0	465.6	408.4	26.7	30.5	-
Financial assets(2)		517.9	529.5	472.3	26.7	30.5	-

Non-derivative financial liabilities(1):
Bank loans and corporate borrowings	4.0%	(245.3)	(245.3)	-	(124.1)	(88.0)	(33.2)
Other loans	12.4%	(9.2)	(9.2)	(9.2)	-	-	-
Customer deposits	-	(331.6)	(331.6)	(331.6)	-	-	-
Trade and other payables	-	(191.5)	(191.5)	(187.8)	(3.7)	-	-

Derivative financial liabilities:
Cross-currency interest rate swaps
- Outflow	-	(14.2)	(135.3)	-	(135.3)	-	-
- Inflow	-	-	121.1	-	121.1	-	-
Interest rate swaps
- Outflow	-	(0.8)	(0.8)	-	-	(0.8)	-
- Inflow	-	-	-	-	-	-	-
Financial liabilities		(792.6)	(792.6)	(528.6)	(142.0)	(88.8)	(33.2)

1. All financial instruments are classified as variable rate instruments

2. Financial assets are all held at amortised cost

Fair value disclosures

The fair values together with the carrying amounts shown in the balance sheet are as follows:


31 December 2016	Carrying amount				Fair value
£m	Loans and receivables	Other financial liabilities	Fair value -hedging instruments	Total	Level 1	Level 2	Level 3	Total
Cash and cash equivalents	50.1	-	-	50.1	-	-	-	-
Trade and other receivables	418.5	-	-	418.5	-	-	-	-
Bank loans and corporate borrowings	-	(193.6)	-	(193.6)	-	-	-	-
Other loans		(7.8)	-	(7.8)	-	-	-	-
Customer deposits	-	(421.0)	-	(421.0)	-	-	-	-
Trade and other payables	-	(136.5)	-	(136.5)	-	-	-	-
Derivative financial liabilities	-	-	(0.3)	(0.3)	-	(0.3)	-	(0.3)
	468.6	(758.9)	(0.3)	(290.6)	-	(0.3)	-	(0.3)
Unrecognised gain								-


31 December 2015	Carrying amount				Fair value
£m	Loans and receivables	Other financial liabilities	Fair value - hedging instruments	Total	Level 1	Level 2	Level 3	Total
Cash and cash equivalents	63.9	-	-	63.9	-	-	-	-
Trade and other receivables	454.0	-	-	454.0	-	-	-	-
Bank loans and corporate borrowings	-	(245.3)	-	(245.3)	-	-	-	-
Other loans		(9.2)	-	(9.2)	-	-	-	-
Customer deposits	-	(331.6)	-	(331.6)	-	-	-	-
Trade and other payables	-	(191.5)	-	(191.5)	-	-	-	-
Derivative financial liabilities	-	-	(15.0)	(15.0)	-	(15.0)	-	(15.0)
	517.9	(777.6)	(15.0)	(274.7)	-	(15.0)	-	(15.0)
Unrecognised gain								-

During the years ended 31 December 2015 and 31 December 2016, there were no transfers between levels for fair value measured instruments, and no financial instruments requiring level 3 fair value measurements were held.

Valuation techniques

When measuring the fair value of an asset or a liability, the Group uses market observable data as far as possible. Fair values are categorised into different levels in a fair value hierarchy based on the inputs used in the valuation techniques as follows:

· Level 1: quoted prices in active markets for identical assets or liabilities;

· Level 2: inputs other than quoted prices included in level 1 that are observable for the asset or liability, either directly or indirectly; and

· Level 3: inputs for the asset or liability that are not based on observable market data.

The following tables show the valuation techniques used in measuring level 2 fair values and methods used for financial assets and liabilities not measured at fair value:


Type	Valuation technique
Cash and cash equivalents, trade and other receivables/payables and customer deposits	For cash and cash equivalents, receivables/payables with a remaining life of less than one year and customer deposits, the book value approximates the fair value because of their short-term nature.
Loans and overdrafts	The fair value of bank loans, overdrafts and other loans approximates the carrying value because interest rates are at floating rates where payments are reset to market rates at intervals of less than one year.
Foreign exchange contracts and interest rate swaps	The fair values are based on a combination of broker quotes, forward pricing and swap models.

There was no significant unobservable input used in our valuation techniques.

Derivative financial instruments

The following table summarises the notional amount of the open contracts as at the reporting date:


	2016 EUR m	2015 EUR m
Derivatives used for cash flow hedging	-	210.0
	2016 GBP m	2015 GBP m
Derivatives used for cash flow hedging	70.0	-
	2016 USD m	2015 USD m
Derivatives used for cash flow hedging	30.0	-

Committed borrowings


	2016 Facility £m	2016 Available £m	2015 Facility £m	2015 Available £m
Schuldschein loan note	-	-	154.2	-
Revolving credit facility	550.0	299.4	320.0	205.1
Guarantee and letter of credit facility	-	-	75.0	4.6
Total	550.0	299.4	549.2	209.7

The Group maintains a revolving credit facility provided by a group of international banks. During the year, the amount of the facility was increased from £320.0m to £550.0m and the maturity extended until 2021, with a further option to extend to 2023. Following the extension of the credit facility, the "Schuldschein" EUR 210.0m (£162.7m) debt securities issued in 2014 and the associated hedging were repaid in full. As at 31 December, £299.4m was available and undrawn under this facility.

The debt provided under the credit facility is floating rate, however, as part of the Group's balance sheet management and to protect against a future increase in interest rates, £70m and $30m were swapped into a fixed rate liability for a three-year period with an average fixed rate of respectively 0.7% and 1.8% (excluding funding margin).

The £550.0m revolving credit facility is subject to financial covenants relating to net debt to EBITDA, and EBITDA plus rent to interest plus rent. The Group is in compliance with all covenant requirements.

24. Share-based payments

There are three share-based payment plans, details of which are outlined below:

Plan 1: IWG Group Share Option Plan

During 2004 the Group established the IWG Group Share Option Plan that entitles Executive Directors and certain employees to purchase shares in IWG plc (previously Regus plc). In accordance with this programme, holders of vested options are entitled to purchase shares at the market price of the shares at the day before the date of grant.

The IWG Group also operates the IWG Group Share Option Plan (France) which is included within the numbers for the IWG Share Option Plan disclosed above. The terms of the IWG Share Option Plan (France) are materially the same as the IWG Group Share Option Plan with the exception that they are only exercisable from the fourth anniversary of the date of grant, assuming the performance conditions have been met.

Reconciliation of outstanding share options


	2016		2015
	Number of share options	Weighted average exercise price per share	Number of share options	Weighted average exercise price per share
At 1 January	29,494,624	155.35	36,096,491	144.20
Granted during the year	1,848,431	301.59	1,906,565	250.80
Lapsed during the year	(2,972,532)	190.48	(4,062,226)	205.94
Exercised during the year	(3,850,899)	101.69	(4,446,206)	95.12
Outstanding at 31 December	24,519,624	169.62	29,494,624	155.35
Exercisable at 31 December	6,357,981	119.87	2,853,016	100.00


Date of grant	Numbers granted	Weighted average exercise price per share	Lapsed	Exercised	At 31 Dec 2016	Exercisable from	Expiry date
23/03/2010	3,986,000	100.50	(3,463,777)	(410,255)	111,968	23/03/2013	23/03/2020
28/06/2010	617,961	75.00	(546,198)	(50,413)	21,350	28/06/2013	28/06/2020
01/09/2010	160,646	69.10	(146,728)	(9,856)	4,062	01/09/2013	01/09/2020
01/04/2011	2,400,000	114.90	(954,402)	(481,866)	963,732	01/04/2014	01/04/2021
30/06/2011	9,867,539	109.50	(4,900,647)	(3,361,911)	1,604,981	30/06/2014	30/06/2021
31/08/2011	300,000	67.00	-	(300,000)	-	31/08/2014	31/08/2021
02/09/2011	1,000,000	74.35	(92,667)	(907,333)	-	01/09/2014	02/09/2021
13/06/2012	11,189,000	84.95	(3,765,180)	(3,081,614)	4,342,206	13/06/2015	13/06/2022
12/06/2013	7,741,000	155.60	(3,306,265)	(609,927)	3,824,808	12/06/2016	12/06/2023
18/11/2013	600,000	191.90	(575,000)	-	25,000	18/11/2016	17/11/2023
18/12/2013	1,000,000	195.00	-	-	1,000,000	18/12/2016	17/12/2023
20/05/2014	1,845,500	187.20	(1,578,400)	-	267,100	20/05/2017	19/05/2024
05/11/2014	12,875,796	186.00	(2,414,810)	-	10,460,986	05/11/2017	04/11/2024
19/05/2015	1,906,565	250.80	(1,686,565)	-	220,000	19/05/2018	18/05/2025
22/12/2015	1,154,646	322.20	-	-	1,154,646	22/12/2018	22/12/2025
29/06/2016	444,196	272.50	(175,000)	-	269,196	29/06/2019	29/06/2026
28/09/2016	249,589	258.00	-	-	249,589	28/09/2019	28/09/2026
Total	57,338,438	142.14	(23,605,639)	(9,213,175)	24,519,624

Nil options awarded during the year under the IWG Share Option Plan (France) are included in the above table (2015: Nil), nil lapsed during the year (2015: 33,603) and nil were exercised during the year (2015: 13,861).

Performance conditions for share options

March, June and September 2010 share option plan

The Group and regional performance targets for the options awarded in March, June and September 2010, based on a combination of EPS and the IWG Total Shareholder Return (TSR) % achieved relative to the FTSE All Share Total Return index is at least at the median over

the performance period for the year ending 2010, were partially met. Those options that are eligible to vest have vested as follows:


	Proportion to vest
2013	1/3
2014	1/3
2015	1/3

April 2011 share option plan

The performance targets for the options awarded in April 2011, based on pre-growth profit for the year ending 31 December 2011,

were partially met. Those options that are eligible to vest have vested as follows:


	Proportion to vest
April 2014	1/3
April 2015	1/3
April 2016	1/3

June 2011 share option plan

The Group and regional performance targets for the options awarded in June 2011, based on pre-growth profit for the year ending

31 December 2011, were partially met. Those options that are eligible to vest have vested as follows:


	Proportion to vest
June 2014	1/3
June 2015	1/3
June 2016	1/3

August 2011 share option plan

The options awarded in August 2011 were conditional on the ongoing employment of the related employee for a specified period of time. Once this condition is satisfied, those options that are eligible to vest have vested as follows:


	Proportion to vest
August 2014	1/3
August 2015	1/3
August 2016	1/3

September 2011 share option plan

The performance targets for the options awarded in September 2011, based on the pre-growth operating profit for the year ending

31 December 2012, were partially met. Those options that are eligible to vest have vested as follows:


	Proportion to vest
September 2014	1/3
September 2015	1/3
September 2016	1/3

June 2012 share option plan

The Group performance targets for the options awarded in June 2012, based on pre-growth profit for the year ending 31 December 2012, were partially met. Once performance conditions are satisfied, those options that are eligible to vest will vest as follows:


	Proportion to vest
June 2015	1/3
June 2016	1/3
June 2017	1/3

24. Share-based payments (continued)

June 2013 share option plan

The Group performance targets for the options awarded in June 2013, based on Group operating profit for the year ending

31 December 2013, were partially met. Those options that are eligible to vest will vest as follows:


	Proportion to vest
June 2016	1/3
June 2017	1/3
June 2018	1/3

November 2013 share option plan

The options awarded in November 2013 are partly subject to a performance target based on the earnings before tax for the years ending 31 December 2016 and 31 December 2017, such that the number of shares vesting will be subject to the satisfaction of

a pre-determined earnings before tax target in 2016 and 2017.

Once performance conditions are satisfied, those options that are eligible to vest will vest on the anniversary of the grant date in the year following achievement of one or more of the target thresholds. Those options not subject to the performance targets are eligible to be exercised in three equal tranches from the third anniversary of the grant date.

December 2013 share option plan

The options awarded in December 2013 are subject to a performance target based on the earnings before tax for the years ending

31 December 2018 and 31 December 2021, such that the number of shares vesting will be subject to the satisfaction of a pre-determined earnings before tax target in 2018 and 2021.

Once performance conditions are satisfied, those options that are eligible to vest will vest on the anniversary of the grant date in the

year following attainment of one or more of the target thresholds. Those options not subject to the performance targets are eligible to

be exercised in three equal tranches from the third anniversary of the grant date.

May 2014 share option plan

The options awarded in May 2014 are conditional on the ongoing employment of the related employees for a specified period of time. Once this condition is satisfied, those options that are eligible to vest will vest as follows:


	Proportion to vest
May 2017	1/3
May 2018	1/3
May 2019	1/3

November 2014 share option plan

The options awarded in November 2014 are conditional on the ongoing employment of the related employees and the achievement of margin targets. The dates and percentage of options vesting are dependent on the year in which the margin targets are achieved, the earliest dates on which the options are eligible to vest is as follows:


	Proportion to vest
November 2017	1/5
November 2018	1/5
November 2019	1/5
November 2020	1/5
November 2021	1/5

May 2015 share option plan

The options awarded in May 2015 are conditional on the ongoing employment of the related employees and the achievement of margin targets. The dates and percentage of options vesting are dependent on the year in which the margin targets are achieved, the earliest dates on which the options are eligible to vest is as follows:


	Proportion to vest
May 2018	1/5
May 2019	1/5
May 2020	1/5
May 2021	1/5
May 2022	1/5

December 2015 share option plan

The options awarded in December 2015 are subject to Group performance targets based on Group operating profit for the year ending 31 December 2016. Once performance conditions are satisfied those options that are eligible to vest will vest as follows:


	Proportion to vest
December 2018	1/5
December 2019	1/5
December 2020	1/5
December 2021	1/5
December 2022	1/5

June 2016 share option plan

The options awarded in June 2016 are subject to Group performance targets based on Group operating profit for the year ending

31 December 2016. Once performance conditions are satisfied those options that are eligible to vest will vest as follows:


	Proportion to vest
June 2019	1/5
June 2020	1/5
June 2021	1/5
June 2022	1/5
June 2023	1/5

September 2016 share option plan

The options awarded in September 2016 are conditional on the ongoing employment of the related employee for a specified period of time. Once this condition is satisfied, those options that are eligible to vest will vest as follows:


	Proportion to vest
September 2019	1/5
September 2020	1/5
September 2021	1/5
September 2022	1/5
September 2023	1/5

Measurement of fair values

The fair value of the rights granted through the employee share purchase plan was measured based on the Monte Carlo simulation or the Black-Scholes formula. The expected volatility is based on the historic volatility adjusted for any abnormal movement in share prices.

The inputs to the model are as follows:


	September 2016	June 2016	December 2015	May 2015	November 2014	May 2014	December 2013
Share price on grant date	258.00p	272.50p	322.20p	250.80p	188.40p	191.00p	195.00p
Exercise price	258.00p	272.50p	322.20p	250.80p	186.00p	187.20p	195.00p
Expected volatility	27.45% - 32.35%	27.71% - 34.81%	24.80% - 37.08%	27.23% - 30.12%	24.67% - 33.53%	27.30%- 41.91%	32.91%
Number of simulations	-	-	-	-	-	-	-
Number of companies	-	-	-	-	-	-	-
Option life	3-7 years	3-7 years	3-7 years	3-7 years	3-7 years	3-5 years	5-8 years
Expected dividend	1.80%	1.71%	1.40%	1.59%	2.02%	2.00%	1.46%
Fair value of option at time of grant	40.96p - 67.89p	44.28p - 78.68p	29.76p -90.61p	42.35p - 69.12p	27.24p - 54.58p	30.80p- 59.63p	52.41p - 65.95p
Risk-free interest rate	0.09% - 0.38%	0.14% - 0.39%	0.14% - 0.21%	0.81% - 1.53%	0.90% - 1.81%	0.99%-1.47%	1.57%- 2.30p


	November 2013	June 2013	June 2012	September 2011	August 2011	June 2011
Share price on grant date	191.90p	158.00p	88.55p	72.50p	75.90p	110.70p
Exercise price	191.90p	155.60p	84.95p	74.35p	67.00p	109.50p
Expected volatility	32.69%	40.31%-48.98%	47.87%-52.74%	52.59%-46.08%	52.61%-46.13%	51.55%-44.99%
Number of simulations	-	30,000	30,000	30,000	30,000	30,000
Number of companies	-	-	-	-	-	-
Option life	3-5 years	3-5 years	3-5 years	3-5 years	3-5 years	3-5 years
Expected dividend	1.46%	2.03%	3.27%	3.66%	3.49%	2.35%
Fair value of option at time of grant	45.73p	39.21p- 58.39p	29.88p- 31.12p	22.89p- 22.71p	27.32p-27.01p	39.41p- 40.96p
Risk-free interest rate	1.22%	0.67%- 1.20%	0.65%- 1.11%	1.16%- 1.75%	1.29%-1.91%	1.81%- 2.57%


	April 2011		September 2010		June 2010		March2010
			EPS	TSR	EPS	TSR	EPS	TSR
Share price on grant date		116.30p	70.60p	70.60p	73.20p	73.20p	94.00p	94.00p
Exercise price		114.90p	69.10p	69.10p	75.00p	75.00p	100.50p	100.50p
Expected volatility		51.23%-45.54%	50.28%-45.61%	50.28%-45.61%	46.18%-54.32%	46.99%-56.36%	47.02%- 64.82%	46.74%- 55.98%
Number of simulations		30,000	30,000	30,000	30,000	30,000	30,000	30,000
Number of companies		-	FTSE All Share Index	FTSE All Share Index	FTSE All Share Index	FTSE All Share Index	FTSE All Share Index	FTSE All Share Index
Option life		3-5 years	3-5 years	3-5 years	3-5 years	3-5 years	3-5 years	3-5 years
Expected dividend		2.24%	3.40%	3.40%	3.28%	3.28%	2.55%	2.55%
Fair value of option at time of grant		42.19p- 44.80p	22.80p- 23.60p	21.51p- 21.51p	35.20p- 42.70p	12.40p- 17.40p	45.49p- 61.77p	19.50p- 26.30p
Risk-free interest rate		2.33%- 3.04%	1.51%-2.17%	1.51%-2.17%	2.76%- 3.05%	2.76%- 3.05%	3.07%- 3.38%	3.07%- 3.38%

Plan 2: IWG plc Co-Investment Plan (CIP) and Performance Share Plan (PSP)

The CIP operates in conjunction with the annual bonus whereby a gross bonus of up to 50% of basic annual salary will be taken as a deferred amount of shares (Investment Shares) to be released at the end of a defined period of not less than three years, with the balance paid in cash. Awards of Matching Shares are linked to the number of Investment Shares awarded and will vest depending on the Company's future performance. The maximum number of Matching Shares which can be awarded to a participant in any calendar year under the CIP is 200% of salary. As such, the maximum number of Matching Shares which can be awarded, based on Investment Shares awarded, is in the ratio of 4:1.

The PSP provides for the Remuneration Committee to make stand-alone awards, based on normal plan limits, up to a maximum of 250% of base salary.

Reconciliation of outstanding share awards


	2016	2015
	Number of awards	Number of awards
At 1 January	3,673,686	5,760,289
CIP awards granted during the year	-	1,039,760
PSP awards granted during the year	1,038,179	-
Lapsed during the year	(9,129)	(1,251,818)
Exercised during the year	(1,410,080)	(1,874,545)
Outstanding at 31 December	3,292,656	3,673,686
Exercisable at 31 December	-	-

The weighted average share price at the date of exercise for share awards and options exercised during the year ended 31 December 2016 was 302.63p (2015: 244.98p).


Plan	Date of grant	Numbers granted	Lapsed	Exercised	At 31 Dec 2016	Release date
PSP	03/03/2016	1,038,179	-	-	1,038,179	03/03/2021


Plan	Date of grant	Numbers granted	Lapsed	Exercised	At 31 Dec 2016	Release date
CIP: Matching shares	18/03/2008	5,922,916	(3,748,117)	(1,954,010)	220,789	See below(1)
CIP: Matching shares	23/03/2009	8,614,284	(5,440,175)	(2,820,200)	353,909	See below(1)
CIP: Investment shares	06/03/2013	304,294	-	(304,294)	-	06/03/2016
CIP: Matching shares	06/03/2013	1,217,176	(317,687)	(396,595)	502,894	See below(2)
CIP: Investment shares	05/03/2014	161,922	-	(58,871)	103,051	05/03/2017
CIP: Matching shares	05/03/2014	647,688	(235,484)	-	412,204	See below(3)
CIP: Investment shares	04/03/2015	207,952	-	(75,626)	132,326	04/03/2018
CIP: Matching shares	04/03/2015	831,808	(302,504)	-	529,304	See below(4)
		17,908,040	(10,043,967)	(5,609,596)	2,254,477

1. As indicated in the Remuneration Report in the Annual Report for the year ended 31 December 2009, the Remuneration Committee felt it inappropriate to set specific performance conditions for Matching Shares under the CIP which were awarded in March 2008 and March 2009

2. The release dates for the three tranches of the March 2013 CIP Matching Shares are 6 March 2016, 6 March 2017 and 6 March 2018 respectively

3. The release dates for the three tranches of the March 2014 CIP Matching Shares are 5 March 2017, 5 March 2018 and 5 March 2019 respectively

4. The release date for the Matching Share awards of the March 2015 CIP is 4 March 2020

Measurement of fair values

The fair value of the rights granted through the employee share purchase plan was measured based on the Monte Carlo simulation.

The inputs to the model are as follows:


	03/03/2016	04/03/2015	05/03/2014	06/03/2013	23/03/2009	18/03/2008
	PSP	CIP	CIP	CIP	CIP(1)	CIP(1)
Share price on grant date	300.00p	225.00p	253.30p	143.50p	65.50p	80.50p
Exercise price	Nil	Nil	Nil	Nil	Nil	Nil
Number of simulations	250,000	250,000	250,000	250,000	200,000	200,000
Number of companies	32	32	32	32	32	36
Award life	5 years	3 years	3 years	3 years	3 years	3 years
Expected dividend	1.5%	1.78%	1.66%	2.23%	2.72%	1.19%
Fair value of award at time of grant	183.08p- 277.36p	75.67p-114.6p	83.11p-214.33p	83.11p-134.21p	47.97p	61.21%
Risk-free interest rate	0.86%	1.01%	0.99%-1.47%	0.35%	1.92%	3.86%

1. The CIP Matching Shares and Share Option Plan awards made in 2008 and 2009 did not have performance conditions set by the Remuneration Committee

at the date of the award. A valuation was performed for those awards based on the terms that applied to similar awards made in previous years. The Remuneration Committee set the performance conditions for the awards made in 2008 and 2009 effective from 22 March 2010 and the valuation of these awards was updated in the year ended 31 December 2010.

It is recognised by the Remuneration Committee that the additional EPS targets represent a highly challenging goal and consequently, in determining whether they have been met, the Committee will exercise its discretion. The overall aim is that the relevant EPS targets must have been met on a run-rate or underlying basis. As such, an adjusted measure of EPS will be calculated to assess the underlying performance of the business.

While the Remuneration Committee reserves the right to adjust EPS as it sees fit at the time, by way of example, the following adjustments may be considered for the 2008 and 2009 grants:

· In a fast-growing company such as IWG, costs are necessarily incurred in one year to drive profits in future years. Thus it is important to ensure management is not incentivised to cut back on these investments to meet EPS targets in any one year. Accordingly, those costs, incurred in the vesting year, which it considers necessary to drive future growth, will be excluded from the EPS calculation. These would include, inter alia, the costs of the business development departments, excess marketing expenditures and current year losses from investing in new locations;

· Any one-off or non-recurring costs will be excluded;

· It is expected that in the relevant periods the cash tax rate will rise as cumulative tax losses are utilised, thereby increasing progressively the challenge of achieving a 14p EPS target. This will then be further complicated by the need to recognise deferred tax assets as the business strengthens, reducing the accounting rate of tax in one year and increasing it in the next. To provide greater clarity and incentive to management, EPS will be calculated based upon the cash tax rate up to a maximum of 30%; and

· The Remuneration Committee is of the opinion that the EPS and performance targets are a transparent and accurate measure of the Company's performance at this time and are the key corporate metrics for driving long-term shareholder value. In addition, the TSR condition will ensure that executives are encouraged to focus on ensuring that the Company's return to shareholders is competitive compared to comparable companies.

The performance conditions are as follows:

2008 and 2009 CIP Investment and matching grants

The Remuneration Committee agreed to the following modifications to the awards made in 2008 and 2009 and that the following performance conditions would apply to these awards effective from 22 March 2010.

The total number of matching awards made in 2008 and 2009 to each participant was divided into three separate equal amounts and was subject to future performance periods of three, four and five years respectively. Thus, conditional on meeting the performance targets, the first amount vested in March 2013, the second vested in March 2014 and the third vested in March 2015. These vesting dates relate to the financial years ending 31 December 2012, 31 December 2013 and 31 December 2014 respectively. The vesting of these awards was subject to the achievement of challenging corporate performance targets. 75% of each of the three amounts was subject to defined adjusted earnings per share (EPS) targets over the respective performance periods. The remaining 25% of each were subject to relative total shareholder return (TSR) targets over the respective periods. The targets were as follows:


	Adjusted EPS targets for the financial years ending
% of awards eligible for vesting	2012	2013	2014
25%	15p	17p	18p
50%	16p	20p	22p
75%	17p	23p	26p
100%	18p	26p	30p


% of awards eligible for vesting	IWG TSR % achieved relative to FTSE All Share Total Return index(1)
Nil	Equal to or below the index
25%	Above 100% but below 101%
Increments of 0.75%	For each complete 1% above 100%
100%	200% or above

1. Over the three-, four- or five-year performance period.

2013 CIP Investment and matching grants

The total number of matching awards made in 2013 to each participant was divided into three separate equal amounts and is subject to future performance periods of three, four and five years respectively. Thus, conditional on meeting the performance targets, the first amount will vest in March 2016, the second will vest in March 2017 and the third will vest in March 2018. These vesting dates relate to

the financial years ending 31 December 2015, 31 December 2016 and 31 December 2017 respectively. The vesting of these awards is subject to the achievement of challenging corporate performance targets. 75% of each of the three amounts is subject to defined adjusted earnings per share (EPS) targets over the respective performance periods. The remaining 25% of each will be subject to relative total shareholder return (TSR) targets over the respective periods. The targets are as follows:


	Adjusted EPS targets for the financial years ending
% of awards eligible for vesting	2015	2016	2017
25%	12.0p	14.0p	16.0p
50%	12.6p	14.6p	16.6p
75%	13.3p	15.3p	17.3p
100%	14.0p	16.0p	18.0p

No shares will vest in each respective year unless the minimum adjusted EPS target for that year is achieved.


% of awards eligible for vesting	IWG TSR % achieved relative to FTSE All Share Total Return index(1)
Below index	0%
Equal to index	25%
Equal to index + 15% p.a.	100%

1. Over the three-, four- or five-year performance period.

2014 CIP Investment and matching grants

The total number of matching awards made in 2014 to each participant was divided into three separate equal amounts and is subject to future performance periods of three, four and five years respectively. Thus, conditional on meeting the performance targets, the first amount will vest in March 2017, the second will vest in March 2018 and the third will vest in March 2019. These vesting dates relate to the financial years ending 31 December 2016, 31 December 2017 and 31 December 2018 respectively. The vesting of these awards is subject to the achievement of challenging corporate performance targets. 75% of each of the three amounts is subject to defined adjusted earnings per share (EPS) targets over the respective performance periods. The remaining 25% of each will be subject to relative total shareholder return (TSR) targets over the respective periods. The targets are as follows:


	Adjusted EPS targets for the financial years ending
% of awards eligible for vesting	2016	2017	2018
25%	14.3p	16.1p	17.1p
50%	15.2p	17.4p	18.9p
75%	16.1p	18.8p	20.7p
100%	17.0p	20.2p	22.5p

No shares will vest in each respective year unless the minimum adjusted EPS target for that year is achieved.


% of awards eligible for vesting	IWG TSR % achieved relative to FTSE All Share Total Return index(1)
Below index	0%
Median	25%
Upper quartile or above	100%

1. Over the three-, four- or five-year performance period.

2015 CIP Investment and matching grants

The total number of matching awards made in 2015 to each participant is subject to a future performance period of three years. Conditional on meeting the performance targets, the matching shares will vest in March 2020. The vesting date relates to the adjusted earnings per share (EPS) performance in the last finance year of the performance period, being 31 December 2017. The vesting of these awards is subject to the achievement of challenging corporate performance targets. 75% is subject to defined adjusted EPS targets over the performance period. The remaining 25% will be subject to relative total shareholder return (TSR) targets over the period. The targets are as follows:


% of awards eligible for vesting	Compound annual growth in adjusted EPS over the performance period
25%	24%
100%	32%

The target is based on compound annual growth from an equivalent "base year" EPS figure for 2014 of 7.4p.


% of awards eligible for vesting	IWG TSR % achieved relative to FTSE 350 Index (excluding financial services and mining companies)
Below index	0%
Median	25%
Upper quartile or above	100%

2016 PSP Investment grant

The total number of shares awarded are subject to three different performance conditions. These conditions are measured over three financial years commencing on 1 January 2016. Thus, conditional on meeting these performance targets, these shares will vest in March 2021. One third is subject to defined earnings per share (EPS) conditions, one third is subject to relative total shareholder return (TSR) conditions and one third is subject to return on investment (ROI) conditions.

The EPS condition is based on the compound annual growth in EPS over the performance period measured from EPS in the financial year ending 31 December 2015 as follows:


Vesting scale	% of one third of the award that vest
25%	100%
Between 5% and 25%	On a straight-line basis between 0% and 100%
5%	0%

The TSR condition is based on the performance of the Group's TSR against the median TSR of the comparator group as follows:


Vesting scale	% of one third of the award that vest
TSR growth exceeds the median by 10% or more	100%
TSR growth exceeds the median by less than 10%	On a straight-line basis between 25% and 100%
TSR ranked at median	25%
TSR growth is ranked below the median	0%

The ROI condition is based on the ROI improvement over the performance period relative to ROI for the financial year ending 31 December 2015 as follows:


Vesting scale	% of one third of the award that vest
ROI improvement exceeds 2015 ROI plus 300 basis points	100%
ROI improvement exceeds 2015 ROI by less than 300 basis points	On a straight-line basis between 0% and 100%
ROI is equal to or less than the 2015 ROI	0%

Plan 3: One-Off Award

In November 2015, an award of 328,751 ordinary shares of 1p each in the Company was granted to the Company's Chief Financial Officer and Chief Operating Officer, Dominik de Daniel. The award was structured as a conditional award and was granted under a one-off award arrangement established under Listing Rule 9.4.2(2).

In the normal course of events the award will vest over five years, if and to the extent to which performance conditions are achieved. The applicable performance target is set out below:


Performance metric	Target	Vesting at target
Compound annual growth in EPS over the performance period	5%	100%

Reconciliation of outstanding share options


	2016	2015
	Number of awards	Number of awards
At 1 January	328,751	-
One-off award granted during the year	-	328,751
Lapsed during the year	-	-
Exercised during the year	-	-
Outstanding at 31 December	328,751	328,751
Exercisable at 31 December	-	-

25. Retirement benefit obligations

The Group accounts for the Swiss and Philippines pension plans as defined benefit plans under IAS 19 (2011) - Employee Benefits.

The reconciliation of the net defined benefit asset/(liability) and its components are as follows:


	2016 £m	2015 £m
Fair value of plan assets	5.8	3.9
Present value of obligations	(6.6)	(4.7)
Net funded obligations	(0.8)	(0.8)

26. Acquisitions

Current period acquisitions

During the year ended 31 December 2016 the Group made a number of individually immaterial acquisitions for a total consideration

of £10.8m.


£m	Book value	Provisional fair value adjustments	Provisional fair value
Net assets acquired
Intangible assets	-	0.1	0.1
Property, plant and equipment	2.4	-	2.4
Cash	1.2	-	1.2
Other current and non-current assets	2.6	-	2.6
Current liabilities	(5.4)	-	(5.4)
Non-current liabilities	(0.1)	-	(0.1)
	0.7	0.1	0.8
Goodwill arising on acquisition			10.0
Total consideration			10.8
Less: Fair value adjustment of historical investment in acquired joint venture			(2.5)
Less: Contingent consideration			(0.9)
			7.4
Cash flow on acquisition
Cash paid			7.4
Net cash outflow			7.4

The goodwill arising on the above acquisitions reflects the anticipated future benefits IWG can obtain from operating the businesses more efficiently, primarily through increasing occupancy and the addition of value-adding products and services. £0.1 m of the above goodwill is expected to be deductible for tax purposes.

If the above acquisitions had occurred on 1 January 2016, the revenue and net retained profit arising from these acquisitions would have been £10.1m and £0.2m respectively. In the year, the equity acquisitions contributed revenue of £3.7m and net retained loss of £0.5m.

There was £0.9m contingent consideration arising on the 2016 acquisitions. Contingent consideration of £2.7m (2015: £1.1m) was also paid during the current year with respect to milestones achieved on prior year acquisitions.

The acquisition costs associated with these transactions were £0.5m, recorded within administration expenses within the consolidated income statement.

For a number of the acquisitions in 2016, the fair value of assets acquired has only been provisionally assessed at the reporting date. The main changes in the provisional fair values expected are for the fair value of the leases (asset or liability), customer relationships and plant, property and equipment. The final assessment of the fair value of these assets will be made within 12 months of the acquisition date and, any adjustments reported in future reports.

The Group continued to complete acquisition transactions subsequent to 31 December 2016, which will be accounted for in accordance with IFRS 3. Due to the timing of these transactions, it is not practical to disclose the information associated with the initial accounting for these acquisitions.

Prior period acquisitions

During the year ended 31 December 2015 the Group made a number of individually immaterial acquisitions for a total consideration of £124.8m.


£m	Book value	Provisional fair value adjustments	Provisional fair value	Final fair value adjustments	Final fair value
Net assets acquired
Intangible assets	-	2.6	2.6	1.0	3.6
Property, plant and equipment	27.5	(3.2)	24.3	1.5	25.8
Cash	25.5	-	25.5	-	25.5
Other current and non-current assets	18.0	3.8	21.8	0.5	22.3
Current liabilities	(48.3)	-	(48.3)	1.6	(46.7)
Non-current liabilities	(7.7)	(0.4)	(8.1)	(1.4)	(9.5)
	15.0	2.8	17.8	3.2	21.0
Goodwill arising on acquisition			107.0	(3.2)	103.8
Total consideration			124.8	-	124.8
Less: Contingent consideration			(1.0)		(1.0)
			123.8		123.8
Cash flow on acquisition
Cash paid			123.8		123.8
Net cash outflow			123.8		123.8

The goodwill arising on the above acquisitions reflects the anticipated future benefits IWG can obtain from operating the businesses more efficiently, primarily through increasing occupancy and the addition of value-adding products and services. £37.2m of the above goodwill is expected to be deductible for tax purposes.

If the above acquisitions had occurred on 1 January 2015, the revenue and net retained profit arising from these acquisitions would have been £94.1m and £2.1m respectively. In the year, the equity acquisitions contributed revenue of £68.1m and net retained loss of £3.0m.

There was £1.0m contingent consideration arising on the above acquisitions.

The acquisition costs associated with these transactions were £3.8m, recorded within administration expenses within the consolidated income statement.

The prior year comparative information has not been restated due to the immaterial nature of the final fair value adjustments recognised in 2016.

27. Capital commitments


	2016 £m	2015 £m
Contracts placed for future capital expenditure not provided for in the financial statements	42.6	46.7

These commitments are principally in respect of fit out obligations on new centres opening in 2017. In addition, our share of the capital commitments of joint ventures amounted to £nil at 31 December 2016 (2015: £2.0m).

28. Non-cancellable operating lease commitments

As at the reporting date the Group was committed to making the following payments in respect of operating leases:


	2016			2015
	Property £m	Motor vehicles, plant and equipment £m	Total £m	Property £m	Motor vehicles, plant and equipment £m	Total £m
Lease obligations falling due:
Within one year	882.4	1.3	883.7	715.7	1.3	717.0
Between one and five years	2,386.9	1.0	2,387.9	2,029.0	2.0	2,031.0
After five years	1,170.4	-	1,170.4	922.7	-	922.7
	4,439.7	2.3	4,442.0	3,667.4	3.3	3,670.7

Non-cancellable operating lease commitments exclude future contingent rental amounts such as the variable amounts payable under performance-based leases, where the rents vary in line with a centre's performance.

The Group's non-cancellable operating lease commitments do not generally include purchase options nor do they impose restrictions on the Group regarding dividends, debt or further leasing.

29. Contingent assets and liabilities

The Group has bank guarantees and letters of credit held with certain banks, substantially in support of leasehold contracts with a variety of landlords, amounting to £151.7m (2015: £122.8m). There are no material lawsuits pending against the Group.

30. Related parties

Parent and subsidiary entities

The consolidated financial statements include the results of the Group and its subsidiaries listed in note 31.

Joint ventures

The following table provides the total amount of transactions that have been entered into with related parties for the relevant

financial year.


£m	Management fees received from related parties	Amounts owed by related party	Amounts owed to related party
2016
Joint ventures	2.9	8.6	8.0
2015
Joint ventures	2.2	7.2	7.6

As at 31 December 2016, £nil of the amounts due to the Group have been provided for (2015: £nil). All outstanding balances with these related parties are priced on an arm's length basis. None of the balances are secured.

Key management personnel

No loans or credit transactions were outstanding with Directors or officers of the Company at the end of the year or arose during the year, that are required to be disclosed.

Compensation of key management personnel (including Directors):

Key management personnel include those personnel (including Directors) that have responsibility and authority for planning, directing and controlling the activities of the Group:


	2016 £m	2015 £m
Short-term employee benefits	12.7	11.3
Retirement benefit obligations	0.5	0.4
Share-based payments	0.5	0.7
	13.7	12.4

Share-based payments included in the table above reflect the accounting charge in the year. The full fair value of awards granted in

the year was £2.9m (2015: £3.5m). These awards are subject to performance conditions and vest over three, four and five years from the award date.

Transactions with related parties

During the year ended 31 December 2016 the Group acquired goods and services from a company indirectly controlled by a Director

of the Company amounting to £30,228 (2015: £15,466). There was a £27,720 balance outstanding at the year end (2015: £15,466).

All outstanding balances with these related parties are priced on an arm's length basis and are to be settled in cash. None of the balances are secured.

31. Principal Group companies

The Group's principal subsidiary undertakings at 31 December 2016, their principal activities and countries of incorporation are set

out below:


Name of undertaking	Country of incorporation	% of ordinary share and votes held	Name of undertaking	Country of incorporation	% of ordinary share and votes held
Principal activity - Trading companies			Principal activity - Management companies (continued)
Regus do Brasil Ltda	Brazil	100	Regus Management (UK) Ltd	United Kingdom	100
HQ Do Brazil Administracao de bens e servicos Ltda	Brazil	100	Serviced Office Property Managers Ltd Regus Management Group LLC	United Kingdom United States	100 100
Regus Paris SAS	France	100	Principal activity - Holding and finance companies
Regus GmbH & Co. KG	Germany	100
Excellent Business Centres GmbH	Germany	100	RGN Limited Partner Holdings Corp	Canada	100
Regus Business Centres Italia Srl	Italy	100	Umbrella International Holdings AG	Switzerland	100
Regus Japan KK	Japan	100	Regus Group Limited	United Kingdom	100
Regus Management de Mexico,SA de CV	Mexico	100	Regus H Holdings Ltd	United Kingdom	100
Regus Amsterdam BV	Netherlands	100	Regus H Holdings LLC	United States	100
Regus Australia Management Pty	Australia	100	Regus Corporation LLC	United States	100
Regus Management Singapore Pte Ltd	Singapore	100	Umbrella Group	Luxembourg	100
Regus Management Group (Pty) Ltd	South Africa	100	Umbrella Global Holdings	Luxembourg	100
Regus HK Management Ltd	Hong Kong	100	Regus Plc	Luxembourg	100
Regus Business Centre SA	Switzerland	100	Umbrella Holdings Sarl	Luxembourg	100
Regus Management (Sweden) AB	Sweden	100
ABC Business Centres Limited	United Kingdom	100
KBC Holdings Limited	United Kingdom	100
Avanta Managed Offices Ltd	United Kingdom	100
MWB Business Exchange Centres Ltd	United Kingdom	100
Stonemartin Corporate Centre Limited	United Kingdom	100
HQ Global Workplaces LLC	United States	100
RGN-BSuites Holdings, LLC	United States	100
RGN National Business Centre LLC	United States	100
Office Suites Plus Properties LLC	United States	100
Regus Business Centres LLC	United States	100
Principal activity - Management companies
Centros de Negocios Regus SA de CV	Mexico	100
Regus Business Centres SA de CV	Mexico	100
RBW Global Sarl	Luxembourg	100
Pathway Finance Sarl	Luxembourg	100
Regus Service Centre Philippines BV	Philippines	100
Regus Global Management Centre SA	Switzerland	100
Regus Group Services Ltd	United Kingdom	100

32. Key judgemental areas adopted in preparing these accounts

The preparation of consolidated financial statements in accordance with IFRS requires management to make certain judgements and assumptions that affect reported amounts and related disclosures.

Fair value accounting for business combinations

For each business combination, we assess the fair values of assets and liabilities acquired. Where there is not an active market in the category of the non-current assets typically acquired with a business centre or where the books and records of the acquired company do not provide sufficient information to derive an accurate valuation, management calculates an estimated fair value based on available information and experience.

The main categories of acquired non-current assets where management's judgement has an impact on the amounts recorded include tangible fixed assets, customer list intangibles and the fair market value of leasehold assets and liabilities. For significant business combinations management also obtains third-party valuations to provide additional guidance as to the appropriate valuation to be included in the financial statements.

Valuation of intangibles and goodwill

We evaluate the fair value of goodwill and other intangible assets to assess potential impairments on an annual basis, or during the year if an event or other circumstance indicates that we may not be able to recover the carrying amount of the asset. We evaluate the carrying value of goodwill based on our CGUs aggregated at a country level and make that determination based upon future cash flow projections which assume certain growth projections which may or may not occur. We record an impairment loss for goodwill when the carrying value of the asset is less than its estimated recoverable amount. Further details of the methodology and assumptions applied to the impairment review in the year ended 31 December 2016, including the sensitivity to changes in those assumptions, can be found in note 12.

Impairment of property, plant and equipment

We evaluate the potential impairment of property, plant and equipment at a centre (CGU) level where there are indicators of impairment at the balance sheet date. In the assessment of value-in-use, key judgemental areas in determining future cash flow projections include: an assessment of the location of the centre; the local economic situation; competition; local environmental factors; the management of the centre; and future changes in occupancy, revenue and costs of the centre.

Tax assets and liabilities

We base our estimate of deferred tax assets and liabilities on current tax laws and rates and, in certain cases, business plans and

other expectations about future outcomes. Changes in existing laws and rates, and their related interpretations, and future business

results may affect the amount of deferred tax liabilities or the valuation of deferred tax assets over time. Our accounting for deferred tax consequences represents management's best estimate of future events that can be appropriately reflected in the accounting estimates. It is current Group policy to recognise a deferred tax asset when it is probable that future taxable profits will be available against which the assets can be used. The Group considers it probable if the entity has made a taxable profit in the previous year and is forecast to continue to make a profit in the foreseeable future. Where appropriate, the Group assesses the potential risk of future tax liabilities arising from the operation of its business in multiple tax jurisdictions and includes provisions within tax liabilities for those risks that can be estimated reliably. Changes in existing tax laws can affect large international groups similar to IWG and could result in significant additional tax liabilities over and above those already provided for.

Onerous lease provisions

We have identified certain poor performing centres where the lease is considered onerous, i.e. the Group does not expect to recover the unavoidable lease costs up to the first break point. The accounts include a provision for our estimate of the net amounts payable under the terms of the lease to the first break point, discounted at the Group weighted average cost of capital, where appropriate.

Dilapidations

Certain of our leases with landlords include a clause obliging the Group to hand the property back in the condition as at the date of signing the lease. The costs to bring the property back to that condition are not known until the Group exits the property so the Group estimates the costs at each balance sheet date. However, given that landlords often regard the nature of changes made to properties as improvements, the Group estimates that it is unlikely that any material dilapidation payments will be necessary. Consequently, provision has been made only for those potential dilapidation payments when it is probable that an outflow will occur and can be reliably estimated.

Parent company accounts

Summarised extract of Company balance sheet

(prepared under the Swiss Code of Obligations)


		As at 31 Dec 2016 (Swiss Code of Obligations) £m
Assets
Trade and other receivables		8.5
Total current assets		8.5
Investments		2,296.4
Total non-current assets		2,296.4

Total assets		2,304.9

Trade and other payables		3.3
Total short-term liabilities		3.3
Long-term interest bearing liabilities		2.6
Total long-term liabilities		2.6

Total liabilities		5.9

Issued share capital		9.2
Legal capital reserves		-
Reserves from capital contributions		2,295.4
Loss for the period		(2.7)
Treasury shares		(2.9)
Total shareholders' equity		2,299.0

Total liabilities and shareholders' equity		2,304.9

Approved by the Board on 28 February 2017


Mark Dixon	Dominik de Daniel
Chief Executive Officer	Chief Financial Officer and Chief Operating Officer

Accounting policies

Basis of preparation

These financial statements were prepared according to the principles of the Swiss Law on Accounting and Financial Reporting (32nd title of the Swiss Code of Obligations).

The Company is included in the consolidated financial statements of IWG plc.

The balance sheet has been extracted from the non-statutory accounts of IWG plc prepared under the Swiss Code of Obligations for the period ended 31 December 2016, which are available from the Company's registered office, Dammstrasse 19, CH-6300, Zug, Switzerland.

Segmental analysis

Segmental analysis - management basis (unaudited)


	Americas 2016	EMEA 2016	Asia Pacific 2016	United Kingdom 2016	Other 2016	Total 2016
Mature(1)
Workstations(4)	138,433	71,159	66,928	56,000	-	332,520
Occupancy (%)	78.8%	78.5%	78.8%	75.4%	-	78.2%
Revenue (£m)	826.2	406.9	293.2	358.5	6.8	1,891.6
Contribution (£m)	188.0	104.1	72.9	83.9	4.4	453.3
REVPOW	7,572	7,283	5,559	8,489	-	7,277

2015 Expansions(2)
Workstations(4)	26,891	16,542	22,138	10,539	-	76,110
Occupancy (%)	58.3%	63.5%	51.1%	76.1%	-	59.8%
Revenue (£m)	81.1	63.0	55.8	72.6	-	272.5
Contribution (£m)	(12.2)	3.7	(1.6)	17.3	-	7.2

2016 Expansions(2)
Workstations(4)	7,718	4,005	4,325	3,080	-	19,128
Occupancy (%)	30.4%	34.2%	31.0%	57.2%	-	35.6%
Revenue (£m)	12.1	6.2	7.6	9.4	1.5	36.8
Contribution (£m)(5)	(12.9)	(5.2)	(3.4)	(0.1)	1.5	(20.1)

Closures
Workstations(4)	886	280	1,739	2,877	-	5,782
Occupancy (%)	63.3%	57.5%	72.5%	81.3%	-	74.7%
Revenue (£m)	3.6	0.7	6.6	21.6	-	32.5
Contribution (£m)	(1.9)	(1.0)	(0.4)	9.3	-	6.0

Total
Workstations(4)	173,928	91,986	95,130	72,496	-	433,540
Occupancy (%)	73.4%	73.8%	70.1%	75.0%	-	73.0%
Revenue (£m)	923.0	476.8	363.2	462.1	8.3	2,233.4
Contribution (£m)	161.0	101.6	67.5	110.4	5.9	446.4
Unallocated contribution (£m)	-	-	-	-	-	2.4
REVPAW (£)	5,307	5,183	3,818	6,374	-	5,151

Period end workstations(6)
Mature	139,919	72,652	67,554	57,832	-	337,957
2015 Expansions	28,107	16,826	22,408	11,659	-	79,000
2016 Expansions	14,415	7,290	8,665	3,849	-	34,219
Total	182,441	96,768	98,627	73,340	-	451,176

Segmental analysis - management basis (unaudited)


	Americas 2015	EMEA 2015	Asia Pacific 2015	United Kingdom 2015	Other 2015	Total 2015
Mature(1)
Workstations(4)	136,632	69,449	66,443	53,329	-	325,853
Occupancy (%)	81.0%	76.4%	79.4%	80.5%	-	79.6%
Revenue (£m)	747.8	372.7	265.5	361.2	2.9	1,750.1
Contribution (£m)	181.9	91.8	66.2	84.3	(0.2)	424.0
REVPOW	6,757	7,024	5,033	8,414	-	6,747

2015 Expansions(2)
Workstations(4)	10,514	7,189	9,178	6,292	-	33,173
Occupancy (%)	48.5%	51.6%	32.8%	81.4%	-	51.1%
Revenue (£m)	22.5	29.2	13.0	43.8	-	108.5
Contribution (£m)	(9.2)	(0.5)	(8.9)	6.6	-	(12.0)

Closures(3)
Workstations(4)	2,268	1,263	2,950	6,100	-	12,581
Occupancy (%)	73.0%	64.5%	80.7%	81.9%	-	78.3%
Revenue (£m)	8.9	4.7	10.6	44.2	-	68.4
Contribution (£m)	(1.7)	(0.8)	0.9	16.8	-	15.2

Total
Workstations(4)	149,414	77,901	78,571	65,721	-	371,607
Occupancy (%)	78.5%	73.9%	74.0%	80.7%	-	77.0%
Revenue (£m)	779.2	406.6	289.1	449.2	2.9	1,927.0
Contribution (£m)	171.0	90.5	58.2	107.7	(0.2)	427.2
Unallocated contribution (£m)	-	-	-	-	-	1.2
REVPAW (£)	5,215	5,219	3,679	6,835	-	5,186

Notes:

2. The mature business comprises centres not opened in the current or previous financial year

3. Expansions include new centres opened and acquired businesses

4. A closure for the 2015 comparative data is defined as a centre closed during the period from 1 January 2015 to 31 December 2016

5. Workstation numbers are calculated as the weighted average for the year

6. 2016 expansions includes any costs incurred in 2016 for centres which will open in 2017

7. Workstations available at period end

Post-tax cash return on net investment

The purpose of this unaudited page is to reconcile some of the key numbers used in the returns calculation back to the Group's audited statutory accounts, and thereby, give the reader greater insight into the returns calculation drivers. The methodology and rationale for the calculation are discussed in the Chief Financial Officer's review on page 22 of these accounts.


Description	Reference	2013 Aggregation	2014 Expansions	2015 Expansions	2016 Expansions	2017 Expansions	Closures	Total
Post-tax cash return on net investment		21.5%	10.0%	(2.6%)	(15.8%)	-	-	13.7%

Revenue	Income statement, p66	1,678.2	213.4	272.5	36.8	-	32.5	2,233.4
Centre contribution	Income statement, p66	419.0	36.7	7.2	(19.0)	(1.1)	6.0	448.8
(Profit)/loss on disposal of assets	EBIT reconciliation (analysed below)	(0.5)	-	-	-	-	1.5	1.0
Underlying centre contribution		418.5	36.7	7.2	(19.0)	(1.1)	7.5	449.8
Selling, general and administration expenses(1)	Income statement, p66	(165.3)	(30.8)	(49.6)	(13.2)	(0.1)	(2.8)	(261.8)
EBIT	EBIT reconciliation (analysed below)	253.2	5.9	(42.4)	(32.2)	(1.2)	4.7	188.0
Depreciation and amortisation	Note 5, p79	124.6	23.2	34.0	8.3	-	4.4	194.5
Amortisation of partner contributions	Note 5, p79	(32.3)	(6.7)	(7.9)	(3.2)	-	(0.1)	(50.2)
Amortisation of acquired lease fair value adjustments	Note 5, p79	(3.8)	(0.3)	1.0	-	-	-	(3.1)
Non-cash items		88.5	16.2	27.1	5.1	-	4.3	141.2
Taxation(2)		(50.7)	(1.2)	8.5	6.4	0.2	(0.9)	(37.7)
Adjusted net cash profit		291.0	20.9	(6.8)	(20.7)	(1.0)	8.1	291.5
Maintenance capital expenditure	Capital expenditure (analysed below)	81.0	5.7	-	-	-	-	86.7
Partner contributions	Partner contributions (analysed below)	(20.4)	(0.8)	-	-	-	-	(21.2)
Net maintenance capital expenditure		60.6	4.9	-	-	-	-	65.5
Post-tax cash return		230.4	16.0	(6.8)	(20.7)	(1.0)	8.1	226.0

Growth capital expenditure	Capital expenditure (analysed below)	1,247.4	207.0	325.0	183.7	30.0	-	1,993.1
Partner contributions(3)	Partner contributions (analysed below)	(174.8)	(47.1)	(66.0)	(52.9)	(3.3)	-	(344.1)
Net investment		1,072.6	159.9	259.0	130.8	26.7	-	1,649.0

1. Including research and development expenses

2. Based on EBIT at the Group's long-term effective tax rate of 20%

3. The 2015 expansions includes £9.9m of partner contributions arising in 2016


## 2016
Movement in capital expenditure	2013 Aggregation	2014 Expansions	2015 Expansions	2016 Expansions	2017 Expansions	Closures	Total
2015 Growth capital expenditure	1,272.5	208.4	305.2	9.5	-	-	1,795.6
2016 Capital expenditure(4)	-	-	37.3	148.6	30.0	-	215.9
Properties acquired	-	-	-	25.6	-	-	25.6
Property disposals	-	-	(11.4)	-	-	-	(11.4)
Centre closures(5)	(25.1)	(1.4)	(6.1)	-	-	-	(32.6)
2016 Growth capital expenditure	1,247.4	207.0	325.0	183.7	30.0	-	1,993.1

4. 2017 expansions relate to costs and investments incurred in 2016 for centres which will open in 2017

5. The growth capital expenditure for an estate is reduced by the investment in centres closed during the year, but only where that investment has been fully recovered

2016


EBIT reconciliation	Reference	£m
EBIT (before non-recurring items)		188.0
Loss on disposal of assets	Note 5, p79	(1.0)
Share of profit on joint ventures	Income statement, p66	(0.8)
Operating profit	Income statement, p66	186.2

2016


Partner contributions	Reference	£m
Opening partner contributions		247.8
· Current	Note 17, p88	48.3
· Non-current	Note 17, p88	199.5
Acquired in the period		-
Received in the period		87.3
· 2014 expansions and before		21.2
· 2015 expansions(3)		9.9
· 2016 expansions		52.9
· 2017 expansions		3.3
Utilised in the period	Note 5, p79	(50.2)
Exchange differences		49.0
Closing partner contributions		333.9
· Current	Note 17, p88	68.5
· Non-current	Note 17, p88	265.4

2016


Capital expenditure	Reference	£m
Maintenance capital expenditure	CFO review, p25	86.7
Growth capital expenditure	CFO review, p25	228.4
· 2016 Capital expenditure		215.9
· Properties acquired		25.6
· Proceeds on property disposals(6)		(13.1)
Total capital expenditure		315.1
Analysed as
· Purchase of subsidiary undertakings	Cash flow, p70	8.9
· Purchase of property, plant and equipment	Cash flow, p70 Note 14, p87	313.8
· Purchase of intangible assets	Cash flow, p70 Note 13, p86	5.5
· Proceeds on property disposals(6)		(13.1)

6. The proceeds on the property disposal of £13.1m is included in the proceeds on disposal of property, plant and equipment in the Group Cash Flow statement on page 70

Five-year summary


	Full year ended 31 Dec 2016 £m	Full year ended 31 Dec 2015 £m	Full year ended 31 Dec 2014 £m	Full year ended 31 Dec 2013 £m	Full year ended 31 Dec 2012 £m
Income statement
Revenue	2,233.4	1,927.0	1,676.1	1,533.5	1,244.1
Cost of sales	(1,784.6)	(1,498.6)	(1,293.0)	(1,159.7)	(923.4)
Gross profit (centre contribution)	448.8	428.4	383.1	373.8	320.7
Administration expenses before non-recurring expenses	(258.9)	(273.6)	(270.9)	(275.9)	(225.7)
Research and development	(2.9)	(10.3)	(8.7)	(7.2)	(4.5)
Operating profit (before non-recurring items)	187.0	144.5	103.5	90.7	90.5
Non-recurring items	(1.0)	15.3	-	-	-
Operating profit (including non-recurring items)	186.0	159.8	103.5	90.7	90.5
Share of post-tax profit/(loss) of joint ventures	(0.8)	0.3	0.8	0.1	(0.3)
Profit before financing costs	185.2	160.1	104.3	90.8	90.2
Finance expense	(11.6)	(15.0)	(17.3)	(10.5)	(5.9)
Finance income	0.1	0.6	0.1	1.2	0.8
Profit before tax for the year	173.7	145.7	87.1	81.5	85.1
Income tax expense	(34.9)	(25.8)	(17.2)	(14.6)	(14.2)
Profit after tax for the year	138.8	119.9	69.9	66.9	70.9

Attributable to:
Equity shareholders of the parent	138.8	119.9	69.9	66.9	70.9
Minority interests	-	-	-	-	-
	138.8	119.9	69.9	66.9	70.9

Earnings per ordinary share (EPS):
Basic (p)	14.9p	12.8p	7.4p	7.1p	7.5p
Diluted (p)	14.7p	12.6p	7.2p	7.0p	7.5p
Weighted average number of shares outstanding ('000s)	929,830	933,458	944,082	943,775	941,922

Balance sheet data (as at 31 December)
Intangible assets	738.1	666.0	549.9	491.7	363.9
Property, plant and equipment	1,194.4	917.0	718.8	608.7	437.5
Deferred tax assets	29.3	36.4	40.0	33.4	33.9
Other assets	649.2	644.3	565.2	423.8	333.9
Cash and cash equivalents	50.1	63.9	72.8	84.7	132.3
Total assets	2,661.1	2,327.6	1,946.7	1,642.3	1,301.5
Current liabilities	1,183.1	1,085.7	891.9	758.8	612.5
Non-current liabilities	736.0	658.2	517.4	369.3	161.6
Equity shareholders' funds	742.0	583.7	537.4	514.2	527.4
Total equity and liabilities	2,661.1	2,327.6	1,946.7	1,642.3	1,301.5

Directors' statements

Statement of Directors' responsibilities in respect of the Annual Report and financial statements

The Directors are responsible for preparing the Annual Report and the Group financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare the Group financial statements for each financial year. Under that law, they are required to prepare the Group financial statements in accordance with International Financial Reporting Standards ('IFRSs') as adopted by the EU and applicable law.

Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and its profit or loss for the period. In preparing each of the Group financial statements, the Directors are required to:

· select suitable accounting policies and then apply them consistently;

· make judgements and estimates that are reasonable and prudent;

· for the Group financial statements, state whether they have been prepared in accordance with IFRSs as adopted bythe EU; and

· prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and the parent company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's transactions and which disclose with reasonable accuracy at any time the financial position of the Group and to enable them to ensure that its financial statements comply with the Companies (Jersey) Law 1991 and Article 4 of the IAS Regulation. They have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Directors' Report, a Strategic Report, a Remuneration Report and a Corporate Governance Statement that comply with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's websites.

Legislation in the UK and Jersey governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Statutory statement as to disclosure to auditor

The Directors who held office at the date of approval of these Directors' statements confirm that:

· so far as they are each aware, there is no relevant audit information of which the Group's auditor is unaware; and

· each Director has taken all the steps that he ought to have taken as a Director in order to make himself aware of any relevant audit information and to establish that the Group's auditor is aware of that information.

These financial statements have been approved by the Directors of the Company. The Directors confirm that the financial statements have been prepared in accordance with applicable law and regulations.

Statement of responsibility

We confirm that to the best of our knowledge:

· the financial statements prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Group;

· the Directors' Report, including content contained by reference, includes a fair review of the development and performance of the business and the position of the Group taken as a whole, together with a description of the principal risks and uncertainties that

they face; and

· the Annual Report and financial statements, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

By order of the Board

Mark Dixon

Chief Executive Officer

Dominik de Daniel

Chief Financial Officer

and Chief Operating Officer

28 February 2017

This information is provided by RNS

The company news service from the London Stock Exchange

END

FR SEAFUWFWSESE

AI assistant

IWG Plc — Earnings Release 2016

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Key highlights:

Operational highlights

Mark Dixon, Chief Executive of IWG plc, said:

Details of results presentation

For further information, please contact:

A year of substantial development

New name

Strategy

Board

People

Dividend

Another year of high-quality growth

A fast-evolving market sector

Our investment case

Strong financial performance

Group income statement

Performance by region

Americas

EMEA

Asia Pacific

UK

Strategic direction

Products and innovation

Staying ahead of the game

Return on investment

2016 Post-tax cash return(1) on net investment by year group - 12 months to 31 December 2016

2015 Post-tax cash return on net investment by year group - 12 months to 31 December 2015

Developing the network

Operational developments

Non-recurring items

Financial performance

Revenue

Gross profit

Gross margin

Overhead efficiency improves further

Operating profit (excluding non-recurring items)

Net finance costs

Tax

Earnings per share

Cash flow and funding

Cash flow

Foreign exchange

Risk management

Related parties

Dividends

1. Authorisation of financial statements

2. Accounting policies

Basis of preparation

IFRSs not yet effective

Basis of consolidation

Impairment of non-financial assets

Calculation of recoverable amount

Goodwill

Intangible assets

Acquisitions of non-controlling interests

Assets held for sale

Leases

Operating leases

Partner contributions

Property, plant and equipment

Revenue

Employee benefits

Share-based payments

Taxation

Provisions

Equity

Net finance expenses

Interest bearing borrowings and other financial liabilities

Non-recurring items

Financial assets

Customer deposits

Foreign currency transactions and foreign operations

Cash and cash equivalents

Derivative financial instruments

Foreign currency translation rates

3. Segmental analysis - statutory basis

IWG Plc Earnings Release 2016