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ITV PLC Environmental & Social Information 2024

Jun 6, 2024

5300_rns_2024-06-06_03c51113-b704-40eb-ae4b-09debb86e9a1.pdf

Environmental & Social Information

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itv

SOCIAL

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PURPOSE

Impact Report 2023


Contents

Welcome 3
Five years of ITV's Social Purpose Strategy 7
Mental Wellbeing 8
Climate Action 20
Diversity, Equity & Inclusion 35
Better Futures 49
Awards 61
The Data 63

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Watch our Social Purpose 2023 reel

Fresh Cuts - Black in Fashion

ITV Social Purpose Impact Report 2023


Welcome

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CEO Carolyn McCall on our Social Purpose strategy five years on

In 2019 we set out a Social Purpose strategy across four focus areas: Better Health, Diversity, Equity and Inclusion, Climate Action and Giving Back. Each had clear targets and timeframes, helping us deliver our ambition to shape culture for good.

2023 sees us reach the major milestone of surpassing our five-year goal for Better Health. Our target was to encourage audiences to take over 200 million actions to support their mental or physical wellbeing. Through campaigns encouraging children to move more and eat better, and our flagship mental health campaign Britain Get Talking, I'm very pleased to announce that we have surpassed this target, hitting 249 million actions by the end of 2023. This year's Britain Get Talking campaign in particular was a highlight, with over 1.2 million parents and their children taking part in our homework task. The task, set by schools across the country on World Mental Health Day, encouraged children to talk about what was on their minds.

With increasing numbers of people living with mental ill health, particularly young people, our 2024 strategy will have a sharper focus on mental wellbeing, with Britain Get Talking continuing to take centre stage.

ITV Social Purpose Impact Report 2023


Climate Action remains a priority across our whole organisation. For ITV that means ensuring we achieve Net Zero in how we make, broadcast and stream our shows, and using our reach to inform and inspire audiences to make greener choices. In 2023, this included increased engagement with our supply chain to encourage everyone we work with to set Science Based Targets and measure their footprint as well as collaboration with our Studios team around production innovation. We also focused on our internal culture, encouraging colleagues to understand their role in the climate transition and work together to achieve our goals. Our first Climate Transition Plan is published alongside this report.

ITV continues to grow our Diversity, Equity and Inclusion work, which aims to create and showcase content by, with and for everyone, connecting and reflecting modern audiences. We've championed diversity across our biggest shows, introducing a range of new voices on-screen and off-screen, with initiatives like Fresh Cuts showcasing up-and-coming black film-makers. We have also created new opportunities for underrepresented groups at every level to thrive in our business. Initiatives include the Amplify senior leadership programme and the ITV Academy, which launched a production finance traineeship, a sports traineeship and oversaw the return of Original Voices to Coronation Street and Emmerdale.

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> “Through campaigns encouraging children to move more and eat better, and our flagship mental health campaign Britain Get Talking, I'm very pleased to announce that we have surpassed this target, hitting 249 million actions by the end of 2023.”

Our Giving Back activity in 2023 continued with our biggest fundraising event, Soccer Aid for UNICEF. Since its launch in 2006, over £90 million has been raised for children across the world who need it most. We continued our Creative Access partnership matching mentors from ITV with individuals from underrepresented groups in the media industry, and are on track to deliver 500 partnerships by 2025.

As we move into our next strategy period, our Giving Back work will shift towards supporting the next generation through a new strand called Better Futures. We know that it's harder than ever for young people to find the right opportunities and that confidence in the future is at an all-time low. We will continue our work to support children internationally through Soccer Aid for UNICEF, promote healthy behaviours in children in the UK and continue to support the next generation of talent to our industry through mentoring and through the ITV Academy.

It's been a big five years and I'm proud of how ITV's Social Purpose continues to connect and engage audiences while shaping modern culture. While Climate Action and Diversity, Equity and Inclusion underpin all of our work and are important foundations for the future, our shift in focus towards Mental Wellbeing and Better Futures addresses some of the critical, timely issues that our society is facing. At ITV, we know that as a growing force in content and streaming, our influence and impact in these areas can and will grow too.

ITV Social Purpose Impact Report 2023


ITV'S SOCIAL PURPOSE

Shaping Culture for Good

ABOUT ITV'S SOCIAL PURPOSE

ITV entertains and connects with millions of people in the UK and globally, reflecting and shaping culture and building brands with brilliant content and creativity.

Reflecting and shaping the world we live in gives us a great opportunity: to change ITV for the better, and to use our content and reach to inspire positive change in the wider world.

Focus: ITV's Social Purpose has four focus areas which have been updated for 2024 and beyond: Mental Wellbeing, Diversity, Equity & Inclusion, Climate Action and Better Futures.

Cause: Our social cause is creating a culture where we all do more to look after our mental wellbeing, whether that be for audiences, our industry or internally.

On-screen and off-screen: Each of these areas has both an external application – on-screen, and visible to and involving our audiences, and an internal application – off-screen, and involving our sites and workforce.

Targets: Each area has ambitious targets. We measure our progress against these targets through extensive research commissioned from YouGov and other partners, regular board-level scrutiny of diversity and inclusion data alongside wide-scale data-gathering processes for environmental data. We formally report our annual objectives, plans and progress to the management board four times a year and annually to our PLC board.

For information on our Environmental, Social, Governance memberships, see page 62. For more on ITV's Social Purpose, including policies and our materiality matrix, please go to itvplc.com/social-purpose

ABOUT ITV

ITV is a vertically integrated producer, broadcaster and streamer comprising ITV Studios and Media & Entertainment.

ITV Studios is a scaled and global creator, owner and distributor of high-quality TV content. It operates in 13 countries, across 60+ labels and has a global distribution network. It is diversified by genre, geography and customer in the key creative markets around the world. ITV Studios is the largest producer in the UK, one of the largest unscripted producers in the US and one of the top three in the majority of the remaining international markets in which it operates.

Media & Entertainment is the largest commercial broadcaster and streamer in the UK, delivering unrivalled audience scale and reach. It distributes content through ITVX, our free advertiser-funded streaming service, and our free-to-air linear TV channels. ITVX also includes a subscription tier, ITVX Premium, which provides subscribers with all of ITVX's programming ad-free along with other exclusive content.

We reach nearly 37 million viewers every week through programming on our linear TV channels. ITVX has over 40 million registered users and has had over 3 billion streams since its launch a year ago. ITVX includes the livestream of all ITV's linear TV channels, additional themed channels (known as FAST channels), and a dedicated news section. This provides new opportunities for targeting specific Social Purpose content at discrete audiences, and is something we used to great effect around World Mental Health Day in October.

ITV Social Purpose Impact Report 2023


OUR GOALS

| MENTAL WELLBEING
Creating a culture where we all do more to look after our mental wellbeing | CLIMATE ACTION
Shows with the biggest impact on audiences and the smallest impact on the planet | DIVERSITY, EQUITY & INCLUSION
Content by, with and for everyone, connecting and reflecting modern audiences | BETTER FUTURES
Supporting the next generation in our industry, across the UK and around the world |
| --- | --- | --- | --- |
| Audiences
Prompt action through content and campaigns | Net Zero
Science Based decarbonisation by 2030 and 2050 | Mainstream content
Champion diversity with £80m Diversity Commissioning Fund | Around the world
Raise money to support children's futures through Soccer Aid for UNICEF |
| Industry
Work with partners to raise awareness and drive action | Circular Economy
90% waste reused or recycled by 2030 | Creating opportunities
Create equitable opportunities across the industry | Across the UK
Promote healthy behaviours in children |
| Internal
Provide initiatives, events and training to support colleague wellbeing | Supply Chain
100% sustainable by 2030 | Inclusive culture
Create an inclusive culture at ITV and improve representation | In the community
Mentor in the industry and volunteer time in the community |
| | Culture
Embed a culture of climate action on-screen and off-screen | Accessibility
Build accessibility and disability equity into everything we do | |

ITV Social Purpose Impact Report 2023


FIVE YEARS OF BETTER HEALTH

Our Goal

200 million actions to improve physical or mental health by the end of 2023

Result

249 million actions taken between 2019-2023

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Britain Get Talking has become

the most

recognised

mental health campaign in the UK

CAMPAIGN AGAINST LIVING MISERALLY

13 million actions taken to support mental wellbeing thanks to our What Gets You Through campaign with CALM

EAT THEM TO DEFERT THEM

£132 million worth of vegetables sold as a direct result of our Eat Them To Defeat Them campaign since it launched in 2019.

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Nearly ½ million children took part in the Daily Mile thanks to ITV

Over £100 million of airtime invested in mental and physical health campaigns and content

ITV Social Purpose Impact Report 2023

Watch our Five Years of Better Health video


MENTAL

WELLBEING

Britain Get Talking – The Hardest Subject campaign


Creating a culture where we all do more to look after our mental wellbeing

CONTEXT

Mental health declined to an all-time low in 2020 but numbers haven't improved post-pandemic. In fact, one in five children and young people in England aged eight to 25 had a probable mental disorder in 2023¹.

The NHS advises we all look after our mental wellbeing, just as we look after physical health, so ITV used our platform and scale to encourage children and young people to proactively care for their mental wellbeing. We also looked closer to home to create more conversations across the media industry about how we represent mental health on screen and support participants and colleagues.

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OUR 2023 GOAL

200 million

actions to improve mental or physical health by 2023

5-YEAR RESULTS

249 million

actions taken to improve mental and physical health between 2019-2023

2023 RESULTS

84 million

actions to support mental wellbeing as a result of our campaigns

SUSTAINABLE DEVELOPMENT GOAL

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ITV Social Purpose Impact Report 2023


Encouraging BRITAIN to GET TALKING

For five years, Britain Get Talking has encouraged people to connect with one another to improve their mental wellbeing. Supported by charities Mind, YoungMinds and SAMH in Scotland, the creative is developed by Uncommon Creative Studios.

THE CHALLENGE:

The aftershocks of the pandemic, climate change, a cost-of-living crisis and troubling world events mean that school-age children are having to deal with more pressure and uncertainty than ever before. Mental health has declined in almost 40% of schoolchildren².

In response, our campaigns in 2023 focused on encouraging young people to open up about any issues that might be troubling them. With support from our charity partners and a clinical child psychologist, we created an array of resources to help facilitate those trickier conversations.

THE CAMPAIGNS:

The Hardest Subject

In September, we launched our most ambitious campaign to date, fronted by Ant & Dec and supported by over 30 famous faces. Recognising that educators are on the front line of a mental health crisis, the campaign encouraged schools up and down the country to set a different kind of homework ahead of World Mental Health Day on 10 October.

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ITV Social Purpose Impact Report 2023


The homework task, designed in collaboration with a psychologist and the teaching community, encouraged young people to have a proper chat with an adult they trusted about the hardest subject on their minds: what they were worried about. The Britain Get Talking website provided a place to download resources for teachers, including an assembly video presented by Ant and Dec, and the homework task itself, as well as topic guides and sources of more support for parents and carers.

The marketing campaign was accompanied by an hour of special programming on ITV and STV including a takeover of The Martin Lewis Money Show and a Tonight special featuring Good Morning Britain's Susanna Reid reporting on the theme.

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RESULTS

7.2 million people

started a conversation, or had a better quality conversation, with a friend or family member

Over 1.2 million

took part in the homework task with a young person

98% of schools

said they would take part again

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Young people have to cope with a number of different pressures that maybe children of previous generations wouldn't have had to cope with. To have Ant & Dec, two important figures in society, fronting this campaign, gives a real sense of momentum."
David Watson, Teacher

ITV Social Purpose Impact Report 2023


NoSilencePlease

Exam stress is one of the most pressing concerns for young people, so we launched our #NoSilencePlease campaign during Mental Health Awareness Week which coincided with exam season. The campaign encouraged conversations between children and their parents and carers by reinforcing the power of a proper chat to help make young people's worries more manageable.

A short promo showed a “No Silence Please: Exams in Progress” poster being put up on an exam hall door to remind audiences that they should be anything but silent when it came to talking about how they were feeling.

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Britain Get Singing

Stars took to the stage in this festive extravaganza, which aired Christmas Eve on ITV1 and ITVX. Groups from Love Island, EastEnders, Coronation Street, The Masked Singer and Good Morning Britain sang for the superstar judging panel in a battle to win.

The show, linked to our flagship initiative Britain Get Talking, was underpinned with a powerful message – that connecting with each other is crucial for mental wellbeing. It featured inspiring moments in which celebrities discussed their own experiences with mental health issues.

ITV Social Purpose Impact Report 2023


Encouraging young people to take action: WHAT GETS YOU THROUGH

ITV continued our partnership with mental health charity Campaign Against Living Miserably (CALM), with the aim of helping young people identify what works for them when they're feeling low, and to take action when they need it.

THE CAMPAIGN:

What Gets You Through

Setting out to challenge wellness stereotypes, the campaign reminded young people that their approach didn't need to look like traditional 'self-care' to be good for their mental health.

The advert prompted viewers to do what works for them when they are in a low mood. After seeing the campaign, one-third took a positive action.

RESULTS

2.7 million people took action to care for their mental health

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ITV Social Purpose Impact Report 2023


Mental wellbeing on ITV DAYTIME

TACKLING MALE TABOOS AROUND TALKING WITH LOOSE MEN

In November, Loose Women launched Loose Men's "Half-Time Team Talk" ahead of International Men's Day. Supported by mental health charity Mind, Half-Time Team Talk is all about tackling male mental health in the football arena. The aim is to make talking about mental health a regular fixture, and for fans to check in and connect with each other during half-time.

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COMBATING LONELINESS WITH GOOD MORNING BRITAIN

Now in its eighth year, 1 Million Minutes aims to encourage viewers to pledge their time to charities that tackle the issues of loneliness. Since launching in 2016, a staggering 672 million minutes of time have been donated to charities in need of volunteers who can connect with those who feel alone.

As well as supporting ITV's Britain Get Talking campaign, 1 Million Minutes partners with charities including Alzheimer's Research UK, Grief Encounter, Re-engage, Royal Voluntary Service, Home-Start UK and The Chatty Cafe Scheme. The campaign also collaborates with ITV soaps Emmerdale and Coronation Street.

This year's campaign featured an initiative in partnership with Tesco called Talking Tills, which enabled shoppers to have a proper conversation during checkout, and the Anti-Loneliness bus, which travelled the country for people to hop on board for a chat and a cuppa.

RESULTS

Over 150 million minutes were pledged to help people who are lonely, from over 75,000 people

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ITV Social Purpose Impact Report 2023


Tackling online trolling with our WOULD YOU SAY IT? campaign

To tackle the rise in online trolling, ITV launched a new behaviour change campaign, "Would You Say It?".

Developed in partnership with The Cybersmile Foundation, a nonprofit specialising in tackling all forms of abuse online, the campaign targeted people who pass off their hurtful comments as 'banter'.

Through three creative executions developed by ITV Creative, unsuspecting social media users came face-to-face with the people at the receiving end of their hurtful comments. This invited the viewer to think twice about what they post through the end line: "If you wouldn't say it, don't send it"

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RESULTS

Over ¼ of 16-34 year olds (28%) said they plan to think twice before posting on other people's social media posts as a result of seeing the campaign³

ITV Social Purpose Impact Report 2023


Mental Health STORYLINES IN SOAPS

ITV soaps have continued to feature a range of mental health issues and conditions in their storylines.

From Cathy's premenstrual dysphoric disorder in Emmerdale to the effects of online trolling on teenagers, Gemma's recurring battle with depression, and themes of addiction and relapse with Peter on Coronation Street.

Research funded by ITV in collaboration with our charity partner Mind at the beginning of the year showed that after seeing storylines involving characters experiencing a mental health issue, one in five people felt encouraged to seek help from a medical professional for their own mental health⁴.

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ITV Social Purpose Impact Report 2023


Unwind with ITV

Unwind with ITV is the UK's only dedicated daily mindfulness series, available on both linear and ITVX.

The 2023 series featured more dramatic UK landscapes, a range of absorbing arts and crafts processes, and soothing animations designed to support reflection. These were combined with tips on relaxation from members of the public

and readings of poetry and prose from some of the UK's best voice-over artists. Daily episodes were supported by regular new selections on ITVX, creating 'any time, any place' access to mindfulness content for anyone that might benefit from it.

The series is produced by Plymouth-based Rock Oyster Media in collaboration with CALM.

RESULTS

6.1m viewers in 2023

1.3m streaming hours on ITVX in 2023

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We receive more letters and emails from viewers of Unwind than any other show we make. Letters are often handwritten, deeply personal, telling stories of people in need of comfort, escape or a moment of calm, who find just that in the landscapes or graphic worlds of Unwind."

Rock Oyster Media MD, David Nottage

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ITV Social Purpose Impact Report 2023


Mental wellbeing OFF SCREEN

Mental Health in the Media Conference

INSPIRING CONVERSATIONS ACROSS THE INDUSTRY: MENTAL HEALTH IN THE MEDIA CONFERENCE

In March we ran a series of four panel events, bringing the industry together to open up a conversation about mental health. The conference was developed in partnership with the Film and TV Charity, Mind, YoungMinds, SAMH and CALM.

The events shared best practice and inspired tangible progress in the treatment of mental health in the media, both on- and off-screen, including duty of care for participants of shows; how communications can encourage healthy attitudes and behaviours; how media plays a role in shaping perceptions of mental health; and how we safeguard the mental health of production teams and freelancers.

The events had 975 participants across the four panels, including attendees from other broadcasters, streamers, production companies, agencies and advertisers.

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Great range of panellists and issues covered. There were clear and actionable applications of what was discussed for me and my team and wider business."

Feedback from a conference attendee

MENTAL WELLBEING FOR PROGRAMME PARTICIPANTS

ITV provides extensive welfare measures to support programme participants before, during and after filming.

In 2023, we launched a training module for prospective participants of shows made or broadcast by ITV. The module helps participants understand what they might need to deal with when appearing on a programme, as well as providing support and advice about what to do as a result.

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the british psychological society promoting excellence in psychology

TRAINING PRACTITIONER PSYCHOLOGISTS TO SUPPORT PRODUCTIONS

There is an increasing need for more trained psychologists to deliver high standards of duty of care in productions such as reality shows. So in 2023, in an industry first, ITV and the BBC partnered on a professional development programme, approved by the British Psychological Society (BPS), to encourage more trained psychologists to work in television.

The training gave successful applicants an overview of the broadcasting industry, and provided on-set visits to introduce them to the process of television production. All successful applicants received applied professional practice with oversight by a consultant clinical psychologist experienced in television productions. Psychologists that successfully completed the programme have been added to ITV's and the BBC's pool of approved experts eligible to support productions. Since its inception eight regulated practitioner psychologists have been selected and trained. The programme was devised by consultant clinical psychologist Dr Matthew Gould for ITV and occupational psychologist Julie Freeborn for the BBC.

ITV Social Purpose Impact Report 2023


COLLEAGUE WELLBEING

Colleague wellbeing continues to be a major priority for ITV.

At the beginning of the year we launched a new Employee Assistance Programme (EAP) that is now available to everyone at ITV, including the sizeable community of freelancers working on productions, international colleagues and dependants too. We continue to promote the services provided by the EAP to ensure that all staff are aware of what they can access.

Employees and their families also have access to Digital Health Services provided by the Aviva Digicare+ app. This year the number of sessions available through the service doubled for mental health. Over 2,050 employees are registered, with 57% of employees registering their family members on the app as well.

ITV Feel Good continues to support colleagues' mental wellbeing with regular online and on-demand workshops and webinars. These include Dr Julia Jones' talk on tiny habits that make a big difference to your health and Dr Guy Meadows' session on sleep and menopause. In response to colleague surveys, new workshops on understanding overwhelm and burnout were introduced and taken up by over 100 colleagues with more live sessions planned in 2024. ITV Feel Good also ran events including summer terrarium making and

Christmas wreath-making, providing opportunities for reflection and connection outside of the day job.

We've also supported colleagues with their financial wellbeing, which has a huge correlation with mental wellbeing. We provided all colleagues with information on the sources of support that are available to them from ITV – from immediate support and ITV benefits to help them spend less, including a new benefit helping employees consolidate high-cost debts into one lower interest rate loan, to ways of saving more in the short term and for the longer term. The Close Brothers hosted a number of financial education webinars including making the most of Save As You Earn contracts, remortgaging and buying your first home.

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WHAT'S NEXT FOR MENTAL WELLBEING

2024 sees the start of our new strategy period, which is focused on mental wellbeing.

OUR 2023 GOAL

20 million actions

taken by the public to support their mental wellbeing.

Our Britain Get Talking initiative will continue to play a huge role in driving these actions, tackling some of the timely and critical issues we all face.

Alongside this we will continue to explore opportunities to highlight mental health and wellbeing across all our content, including partnership content. Through our new Head First Award, there will be £2 million worth of donated airtime offered up to brands that promote mental wellbeing through their advertising.

We'll also continue to work with the wider media industry to understand how ITV can play a role in supporting mental wellbeing on productions and, of course, within ITV for our colleagues.

ITV Social Purpose Impact Report 2023


CLIMATE

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ACTION

Fletchers' Family Farm


Shows with the biggest impact on audiences and the smallest impact on the planet

CONTEXT

As the impacts of climate change worsen and the transition to a sustainable economy accelerates, it is increasingly important for companies to integrate climate action into their strategic decision making.

Climate change touches all parts of ITV, from managing the impact of extreme weather events on our productions to making sure we are able to meet our business objectives while navigating a changing economy. This year ITV is publishing our initial Climate Transition Plan alongside this report. Aligned with the Transition Plan Taskforce (TPT) framework, it provides full transparency on our plans to transform ITV to meet our ambitious targets while actively contributing to the transition to a more sustainable economy through our reach and influence.

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We welcome the publication of the Transition Plan Taskforce framework to help us shape our transformation. The momentum for climate action is growing in all parts of the business and we look forward to building on this progress in years to come, not only to meet our targets, but to accelerate the transition across the creative industry and wider society."

Jeremy Mathieu, Head of Sustainability

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OUR GOALS

Net Zero:

Reducing emissions we control by 46.2% and those we can influence by 28% by 2030, removing all emissions by 90% by 2050

100%
sustainable supply chain by 2030

Zero Waste

by 2030

100%
of the shows we produce and commission in the UK are albert certified

Increase visibility

and impact of Climate Action content on-screen

RESULTS

52%
Scope 1 & 2 emissions reduction compared to our baseline year

17%
Scope 3 emissions reduction compared to our baseline year

29%
of waste recycled

94%
of UK programmes we produced/67% of programmes we broadcast were albert certified

6,561
colleagues completed Climate Action training

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SUSTAINABLE DEVELOPMENT GOALS

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ITV Social Purpose Impact Report 2023


ITV's commitment to tackling CLIMATE CHANGE

Our climate action programme is growing in impact every year, and while there is plenty more to do, we are proud to be making progress.

Internally, we are continuing to embed our Net Zero trajectory into our decision-making processes and developing more granular action plans for meeting our targets. Externally, we are continuing to work closely with key industry stakeholders and our entire value chain to make progress sector-wide.

ENHANCING DATA QUALITY, BROADENING TARGETS, AND IMPROVING REPORTING

Measuring the progress we are making on our climate strategy is dependent on the quality of the data that we gather. We are taking the following actions to continue to improve our confidence in the figures that we report:

Assurance

We are continuously improving the way our data is managed and collected. Our Scope 1 and 2 (emissions controlled by ITV) and Scope 3 (influenced by ITV) emissions for 2023 were independently assured by ERM Certification and Verification Services Limited (ERM CVS).

Transparency

We have published an updated Basis of Reporting document for 2023 which offers a detailed description of our emissions calculations and methodologies. We continue to disclose to CDP and this year achieved a B score.

Data quality

We are continually improving our Scope 3 data quality. This year we used more precise, company-level data in our emissions calculations for 3.5% of our spend. By including our supply chain in our journey, we hope to speed up our transition to Net Zero and help our suppliers better understand their own carbon footprint.

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ITV has published a Climate Transition Plan aligned with the UK's Transition Plan Taskforce's (TPT) framework setting out our plans for achieving our climate targets while achieving our business goals, and accelerating the green transition across the economy and society. It is available at itvplc.com/social-purpose

ITV Social Purpose Impact Report 2023


Taking a fresh approach to CLIMATE ACTION

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Sustainability is a shared responsibility. Our ambitious targets will only be achieved if we create a culture of climate action, where colleagues have the knowledge and accountability to aid their decision-making.

INNOVATION

In 2023, we launched an internal campaign to cultivate a culture of Climate Action within ITV. Our goal was to inspire innovative thinking, leading to a more engaged and upskilled workforce. This campaign culminated in an interactive Climate Action Showcase event which travelled to our hub sites around the UK. More information on page 29.

GOVERNANCE

ITV has a robust Climate Action governance structure allowing coherence between top-down and bottom-up activity. Quarterly Climate Action Delivery Group (CADG) meetings ensure accountability from senior leadership, while our Green Teams offer on-the-ground opportunities to contribute for those who know their sector the best.

INCENTIVES

We have taken concrete steps to align business objectives with our key sustainability targets. To this end, the remuneration package of the Management Board is linked to achieving these targets. Senior leaders across the organisation also have individual bonuses linked to specific climate action objectives, based on the action plans monitored by the CADG. This ensures that everyone at ITV is held accountable for their contribution to the company's progress against shared goals.

ITV's revolving credit facility arrangements are also linked to our carbon emissions reduction performance. This means that as we stay on track with our emissions reduction – we can enjoy preferential rates that have a direct positive financial impact on our operations.

ITV Social Purpose Impact Report 2023


Collaborating across boundaries to shape INDUSTRY SOLUTIONS

Becoming a truly sustainable business requires collaboration with peers and others in the value chain.

To contribute to a Net Zero media sector, we're engaging with suppliers (more information on page 26), broadcasters, streamers and production companies, as well as commercial partners, to share knowledge and contribute to a coherent approach.

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ALBERT

Having been a founding member of the BAFTA albert initiative for sustainability in the TV industry over ten years ago, ITV actively participates in working groups to develop pan-industry solutions.

DIMPACT

Insight to action on digital carbon impacts

A combination of a technical toolkit and innovative research community, Dimpact is the world's leading authority on the carbon impact of digital media. ITV uses their tools to better understand the hotspots across our digital activities and inform our approach to decarbonisation.

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ALL FOR NONE

As part of the Steering Group for the Ad Net Zero Project, ITV is joining brands, agencies and other commercial media owners to define the path towards a sustainable advertising sector. From using Adgreen on our short-form productions to sharing best practice on audience engagement and contributing to the development of carbon calculators for media channels, ITV is actively participating in the transformation of the sector.

In 2023, ITV was recognised with three awards at the Campaign Ad Net Zero Awards, notably the Grand Prix for the collaboration between Love Island and eBay to promote pre-loved fashion, and the award for Most Sustainable Media Owner.

ITV Social Purpose Impact Report 2023


Net ZERO

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RESULTS

69% of our electricity comes from renewable energy

Virtual production on Emmerdale

REDUCING OUR SCOPE 1 AND 2 EMISSIONS (CONTROLLED BY ITV)

ITV's Scope 1 and 2 emissions are decreasing on track with our targets, with a 52% reduction compared to our baseline year. Our market-based Scope 2 figures have reduced by 28% since their spike in 2022 arising from limited evidence around renewable energy sources for several sites at the time. Our Workplace Services team have driven the reduction in our Scope 1 and 2 emissions this year, with energy-efficiency measures in our hub sites, including LED lighting, motion sensors and solar energy generation.

In 2023 we improved the quality of the evidence we have for renewable energy in our offices, and we will use 2024 to bridge the gap between our current figure and our 2025 target of 100% renewable energy.

REDUCING OUR SCOPE 3 EMISSIONS (INFLUENCED BY ITV)

Our Scope 3 footprint has decreased by 17% this year compared to our baseline year. Alongside continuing engagement with our suppliers to gain more company-level carbon data year-on-year, we are also working with our biggest suppliers on developing the methodologies towards product or service-level data.

Business Travel emissions have increased by 13% compared to 2022, however remain below the pre-COVID-19 pandemic levels with a 45% reduction compared to 2019. ITV is introducing climate action prompts to its central booking system, to encourage colleagues to choose lower emission travel where possible.

Purchased Goods and Services are the largest contributor to ITV's Scope 3 emissions, with 65% of these coming from our productions. We are tackling this contribution to our footprint using albert certification and working with broadcasting peers to make a sector-wide change. Our procurement teams are working to bring the most material suppliers on our sustainability journey.

Content delivery emissions encompass both linear television broadcasting and streaming activities. We are closely monitoring the effect that the growth of digital streaming will have on our emissions. We also work with our key suppliers to ensure they can continually improve the data we collect around content delivery.

ITV Social Purpose Impact Report 2023


Supply chain ENGAGEMENT

80% of ITV's emissions sit within our supply chain, making our suppliers critical to our decarbonisation plan. This is why we make every effort to include them on our journey.

ENGAGING WITH KEY SUPPLIERS

In 2023, we expanded our supplier engagement programme by inviting over 250 suppliers to submit climate-related information to the Carbon Disclosure Project (CDP). Our response rate to CDP increased from around 50% to around 60% and we are seeing good progress by many of our key suppliers.

We continue to collaborate with our UK broadcasting peers to engage our shared supply chains. In 2023, we jointly engaged targeted supplier groups to help accelerate their sustainability maturity. In 2024, we will continue with our targeted engagement approach and look to provide more support for SMEs in our supply chain.

EMBEDDING SUSTAINABILITY INTO OUR PROCUREMENT PROCESSES

Sustainability is embedded into our procurement processes and contracting terms, with 20% of the selection criteria for key contracts dedicated to Social Purpose. We are also considering sustainability earlier in projects by incorporating sustainability considerations into project design. This progress means supplier selection and investment decisions are increasingly being influenced by sustainability factors.

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ITV Social Purpose Impact Report 2023


Zero WASTE

IMPROVING OUR DATA QUALITY

Achieving our ambition of becoming a zero waste business starts with better understanding our sources of waste. Capturing accurate data for all activities that generate waste is challenging. Our Workplace Services team closely monitor office waste and our technology teams partner with refurbishment companies to ensure that no waste goes to landfill. Our next step is to focus on TV production waste.

BUILDING A CIRCULAR ECONOMY

Our priority in 2023 was to identify opportunities to foster a more circular economy, implementing new projects to reduce consumption through innovative design, repurposing of materials, and the recycling of anything that couldn't be reused.

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Emmerdale Prop Auction

Emmerdale's art department has been looking at the props they use, cutting down on waste, and increasing recycling and reselling. At the beginning of 2023, Emmerdale launched a Prop Auction which was rolled out across the entire Yorkshire site, with colleagues able to bid on as-seen-on-screen props, including everything from mugs to sofas. Anything that was not sold was given to charity and proceeds were donated to a regional charity, to support the communities around Leeds and Yorkshire.

News Office Refurbishment

ITV's Millbank office houses both our political and weather teams. With an office refresh scheduled for 2023 and ITV colleagues relocating from Grays Inn Road to White City, the News Team seized the opportunity to reduce waste and save costs by reusing floor tiles and office furniture that were made redundant in the move. This sustainable initiative not only saved money on the Milbank refurbishment but also helped towards our reuse targets.

ITV Social Purpose Impact Report 2023


Interview with TIM GUILDER, HEAD OF PRODUCTION TECHNOLOGY

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> 66
> Can you describe the sustainability journey that ITV Studios has been on over the past year?

2023 was a year of increased information sharing and collaborating with our Studios colleagues, both in the UK and internationally. Through the ITV Studios Green Team and the Global Innovations Hub sessions, we have all been exchanging ideas on ways we could be more sustainable. It begins with everyone being more mindful of their carbon footprint. We have started to put some of the concepts into practice – using cleaner, quieter energy sources on shoots and smaller, lighter equipment that doesn't need so much power in the first place.

> What is your standout achievement within Studios technology?

Starlink was a stand-out project, winning awards both internally and externally. Replacing big satellite dishes, the Starlink technology has been used to allow live content to be streamed back for contribution, and giving production teams access to tools, email and file transfer workflows whilst in the field. As a new technology, it had to be tested in many environments to prove its performance. It ended up a game-changer for news gathering, filming in extreme conditions or just very remote locations, providing connectivity in areas where a fibre connection has been delayed and/or a cellular signal is poor. It's more user-friendly than historical Satellite kits, more compact and, in turn, more sustainable as it all fits in a back-pack. It no longer needs to be near a mains outlet either – flight-safe batteries and a foldaway solar panel can keep the system running off-grid for many hours.

> What are some of the challenges you face?

We're all creatures of habit and deviating from a 'well-trodden path' can be a tough sell in any occupation. So, once we have a tangible example of a new method or technology, we make it our mission to publicise and circulate the newfound knowledge around the Production Teams, many of which have been pleasantly surprised by the differences that can be made beyond sustainability – both practically and commercially.

Our Global Innovation Hub promotes cross-territory engagement and often, a cross-pollination of ideas and results. For instance, in areas outside of connectivity, recent experiments with LED lighting and battery power on a shoot showed that energy consumption was much lower than originally estimated, proving that alternative energy sources can be relied upon. The main goals are to remove any risk through in-parallel experimentation, build up those case studies and to never stop challenging how we do things.

ITV Social Purpose Impact Report 2023


Think Innovation, THINK CLIMATE ACTION

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SHAPING OUR OWN CULTURE FOR GOOD

This year, we focussed on doing more to engage colleagues with climate action. In November, we ran a number of initiatives under the banner of “Think Innovation, Think Climate Action” to inspire colleagues with success stories from across ITV and encourage them to get involved. From a new newsletter to a CEO vodcast, as well as a competition to have your sustainable idea featured on This Morning, colleagues had lots of opportunities to understand more about ITV’s ambitions. The pinnacle of this push was a Climate Innovation Showcase – an interactive exhibition that included presenting the weather with expert advice and information about extreme weather from our weather presenters, learning more about renewable energy through a battery-powered popcorn machine and stepping into a cardboard version of the I’m A Celeb jungle to inspire new thinking on set building.

Beyond this, we refreshed our mandatory Climate Action training module for all colleagues, using talent and recent case studies to bring to life climate science fundamentals, what the solutions look like, what ITV is doing and what they can do to contribute. Over 90% of colleagues completed the training.

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RESULTS

Over 350 colleagues attended the Climate Innovation Showcase across our Leeds, London and Manchester sites

75% said they learnt something new about climate action at ITV

MIPCOM

MIPCOM is the world’s largest content selling market, where ITV invites customers and guests to the ITV Studios House to showcase new content. This year, sustainability was a top priority in the planning process. The team used reusable furnishings and interiors, reduced the number of printed artwork pieces, eliminated buffet catering and reused or recycled shipping containers from the previous year. Additionally, ITV reduced the number of colleagues travelling to Cannes from 120 to 49. Working with ISLA Trace, our events team plans to measure the impacts of each event, and continue striving to be consciously creative in the future.

ITV Social Purpose Impact Report 2023


BAFTA'S ALBERT CERTIFICATION

94% of the shows we produced achieved sustainability certification in 2023, as did 67% of the programmes we broadcast. While this continues to help reduce our overall footprint and drive the wider industry forward, we still have work to do to reach 100% of all shows.

Our albert certification targets are focused on UK productions, but we are working to expand the use of albert, and equivalent certification standards, across our international ITVS productions.

ITV Studios Norway celebrated their first albert certification by getting together as a team, and even had some green-themed cupcakes.

PRODUCTION INNOVATION

Innovation is at the core of any creative industry and production is no exception. In order to come up with the biggest and best shows we foster a culture of change and experimentation.

Virtual Sets

The ITV Sport team commissioned a virtual studio design as a back-up during the FIFA World Cup in 2022 in case they were unable to travel to Qatar at the last minute. The virtual option avoided waste on any physical set build that then wouldn't be used. The virtual set was then used for the Six Nations, Women's Football World Cup and the Rugby World Cup 2023, saving on three physical set builds. This impressive 360-degree studio offers new creative opportunities, while saving money and reducing our carbon footprint.

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ITVS Norway has been working hard to raise awareness about the environment. Earning the albert certification shows that our efforts to incorporate sustainability into our operations are paying off, and we're determined to continue making conscious choices that benefit both our business and the environment."

May-Linn Saltnes Hansen, Production Manager

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ITV Social Purpose Impact Report 2023


Engaging audiences THROUGH OUR CONTENT

CLIMATE CONTENT PLEDGE

Along with 11 other broadcasters, ITV initiated and signed the Climate Content Pledge at COP26 in November 2021, committing to doing more to reach and engage audiences with climate action content. This year we have continued to embed ambitious and impactful climate and nature positive content in our programmes to tell the story of climate change and inspire people with solutions.

COMMISSIONING GREEN TEAM

Our cross-genre Commissioning Green Team continues to meet regularly to discuss ideas around creatively integrating climate content into our shows, while also working closely with production companies to ensure mutual understanding of the desired output. Using a bespoke climate action content tracker, commissioners monitor the types of climate-related themes that are being integrated. This also enables them to ensure we experiment with a varied range of content, and encourages the sharing of ideas across genres.

ITV'S CLIMATE CONTENT COMMITMENT

ITV will use our huge reach and world-class talent to make relatable, entertaining and inspiring content that helps audiences understand the need for climate action, how it is relevant to our lives and how we can all be part of the solution.

We will report on the issues, normalise sustainable choices and tell optimistic stories of change.

We will embed climate and nature-positive content across all genres, for all audiences.

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ITV Social Purpose Impact Report 2023


ADVERTISERS AND PARTNERSHIPS

With the Love Island and eBay partnership going from strength to strength, ITV has continued our celebration of pre-loved fashion in 2023 as Vinted, the online marketplace for buying and selling second-hand clothing, became the headline sponsor for the relaunch of Big Brother.

In 2023, ITV Commercial, in partnership with research agency System 1, published the 'Greenprint' research, on effective sustainability messages in advertising. The research spotlights the need to allow the conversation around climate change to feel more natural and to suggest rather than shout about the topic.

THE POWER OF CLIMATE ACTION STORYTELLING

In October, CEOs from ITV, BBC, Channel 4 Paramount, Sky and STV, in collaboration with Chatham House, convened an event about inspiring climate action through storytelling. 80 CEOs from across food, energy, FMCG, broadcasting and transport came together to discuss what climate-related stories need to be told and spark connections for the radical collaboration needed to address climate and systems change at scale. The event was kicked-off with an in-person fireside chat with Bill Gates, Co-chair of the Bill & Melinda Gates Foundation and Founder of Breakthrough Energy and TerraPower Dr Hannah Ritchie, Senior Researcher and the Head of Research at Our World in Data.

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Big Brother is one of the biggest, best-loved and most iconic shows on TV and we knew we were offering advertisers an unparalleled opportunity to be part of the brand-new series. I'm thrilled that Vinted grew their exposure through our headline sponsorship and showcased the power of pre-loved fashion to viewers."

Bhavit Chandrani, Director
Digital & Creative Partnerships

ITV Social Purpose Impact Report 2023


Weaving sustainability content across all TYPES OF PROGRAMMING

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ITV Racing, York Dante

Sustainability consultant, Ruth Dancer, explained York's plans to enhance biodiversity in the area around York Dante Racing.

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Tonight's Christmas Special

Tonight investigated delivery companies' supply chains, including the electric logistics which are beneficial to the environment and customers.

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Emmerdale

Nicola reveals the new bus shelter made with wood from the storm.

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The Masked Singer

The Masked Singer featured a brand new recycling bin character, 'Rubbish'.

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Married at First Sight Netherlands

ITV Studios Netherlands normalised electric vehicle use in Married at First Sight.

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Lorraine

Daytime explores everything from small changes to our diets to protecting the biodiversity of our planet.

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Joanna Lumley's Spice Trail Adventure

Joanna Lumley explores the cultural and climate impacts of primary spice-rich regions and their trade routes.

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The Olivier Awards 2023

The awards went green with a reusable green carpet, sustainable menu choices and a renewable energy supplier.

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Big Beasts

We followed the compelling lives of Big Beasts in their natural habitats, and explored the challenges they face.

ITV Social Purpose Impact Report 2023


BIODIVERSITY

DEFINING OUR APPROACH AND DRIVING CHANGE WHERE POSSIBLE

While ITV is in the early stages of its nature-positive journey, we recognise the severity of the biodiversity crisis and the role of nature in our content and production processes. We are educating our colleagues on the significance of biodiversity and continue to collaborate with the BAFTA albert biodiversity working group to establish an industry standard for television production. Our CFO/COO is responsible for our overall sustainability activity, which includes biodiversity-related matters, and our existing climate action governance will now also include nature.

PREPARING TO MEET THE TASKFORCE FOR NATURE-RELATED FINANCIAL DISCLOSURE (TNFD) STANDARD

ITV has started an initial scoping exercise for a nature-positive strategy. While a thorough assessment of our nature related dependencies, risks and opportunities will be undertaken within the next 24 months, we have started reviewing all the significant ways we can start to bring nature awareness into our ways of working, including through our production practices, supply chain engagement and office improvements.

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LEEDS BIODIVERSITY PROJECT

The Leeds Biodiversity project is a great example of the work already being done to protect biodiversity and nature at ITV. There was concrete hardstanding that was deteriorating by a stage-door entrance in Leeds, so rather than use more concrete to replace it, our Workplace Services team planted a wild flower meadow with a small pond and seating. On top of this, the team also installed a giant bug house that doubles as a bike shed, with a green roof on top.

ITV Social Purpose Impact Report 2023


DIVERSITY, EQUITY

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& INCLUSION

The Bay


Content by, with and for everyone, connecting and reflecting modern audiences

CONTEXT

As a producer, broadcaster and streamer, we recognise the power and reach of our programming and the impact we can have on society. Diversity, equity and inclusion (DEI) are fundamental to our work at ITV.

MAINSTREAM CONTENT CREATING OPPORTUNITIES INCLUSIVE CULTURE
We champion diversity through our mainstream content We create equitable opportunities for people at ITV and across the industry We each play our part to create an inclusive culture at ITV

ACCESSIBILITY AND DISABILITY EQUITY

This is built into everything we do at ITV, including our programmes, processes and places

RESULTS

Invested £22.8 million of our Diversity Commissioning Fund, reaching £54.2 million over two years (2022-23)

62 diverse creatives stepped up into more senior production roles in 2023, totalling 185 over three years of Step Up 60

21 up-and-coming diverse writers took part in our writers' initiatives

11 Deaf, Disabled and Neurodivergent colleagues took part in Amplify, our senior leadership programme

ITV Studios hired our first in-house Access Coordinator

Colleague networks continue to grow, reaching over 3000 members

Over 450 colleagues completed DEI training, with over 180 Senior Leaders and Managers trained outside of the UK

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ITV colleagues at Pride in London

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SUSTAINABLE DEVELOPMENT GOALS

ITV Social Purpose Impact Report 2023


2025 REPRESENTATION TARGETS

Improve representation in ITV's workforce, on-screen and off-screen by the end of 2025.

DISABILITY CLASS ETHNICITY GENDER LGBTQ+
12% Deaf, Disabled, Neurodivergent, or with a long-term health condition 33% from working-class backgrounds 20% People of Colour at the ‘All colleagues’ level at ITV. 15% People of Colour at senior levels 50% Women 7% Lesbian, Gay, Bisexual, Transgender or Queer

We take a data-driven approach to our Diversity Equity and Inclusion (DEI) work at ITV and have measured tangible improvements over the last three years towards all of our 2025 target areas at the 'All colleagues' level. In 2023, at an 'All colleagues' and 'Manager' level, we have already exceeded many of our 2025 representation targets (see page 66 for more).

Our 2023 diversity data campaign was successful in increasing the proportion of colleagues sharing their data to 82%. While this has given us a clearer picture of our workforce, it has also resulted in an increase in the proportion of colleagues from professional backgrounds and a decrease in those from working class backgrounds, which is below our target across all levels.

At senior levels, progress towards our targets has been slower, however we have made improvements overall. We strengthened our focus on senior representation, particularly for Deaf, Disabled and Neurodivergent colleagues and People of Colour. We also updated our definitions of Managers and Senior Leaders to better reflect our business and to follow Ofcom's new guidance.

In 2024, we will continue to work to improve representation in ITV's workforce, on and off-screen, sharpening our focus on Deaf, Disabled and Neurodivergent leads on-screen. We will also maintain our focus on representation at senior levels where we have further to improve across all characteristic.

See page 42 for more.

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ITV Social Purpose Impact Report 2023


Mainstream CONTENT

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It's always been a dream of mine to have my own food travelogue so I'm gassed to finally be able to announce this new show! I'm also excited that this series is a co-pro with my own production label Big Productions and TwoFour."

Big Zuu

Since launching our Diversity Commissioning Fund, we have commissioned more diverse creators, companies and content.

DIVERSITY COMMISSIONING FUND

In 2022, we launched ITV's Diversity Commissioning Fund (DCF), ring-fencing £80 million of ITV's content commissioning budget over three years: 2022-24. We're expanding whose stories we tell and who gets opportunities in TV production, to achieve racial and disability equity.

We increased our commissioning spend with diverse-led production companies by more than 50% in the first year of our fund compared to the year before (2021).

To date (2022-23), we have invested £54.2 million of the DCF, including £41.1 million with diverse-led production companies. This includes £31.4 million in 2022 (£21.8 million with diverse-led production companies) and £22.8 million in 2023 (£19.3 million with diverse-led production companies).

As well as creating new content, the fund helped us continue investing in shows like Sorry, I Didn't Know (made by Triforce Productions), which returned for a fourth series in 2023. We commissioned a range

of diverse-led production companies including Distant Voices Group, Douglas Road Productions, Flicker Productions, Fuuse Films, Greenacre Films, Noho Film and Television, Tall Story Pictures, TriForce Productions, and Whisper.

We use our £500k Development Fund to help develop people and ideas that can qualify for the Diversity Commissioning Fund. We have spent £392k so far, and have funded the development of over 30 projects including the pilot of Big Zuu's 12 Dishes in 12 Hours leading to it being commissioned for a series.

Beyond these funds, we made strong improvements in our shows. For example Maya Jama and AJ Odudu now present two of our biggest hits, Love Island and Big Brother respectively. ITV Studios continues to make great diverse content like I Kissed A Boy, the UK's first dating show for gay men.

Our Diversity Commissioning Fund criteria include requirements around company ownership or leadership, creative leadership, stories and portrayal on-screen, or salary spend off-screen. For more information, visit our Diversity, Equity and Inclusion website.

The breakdown of spend with diverse-led production companies includes some co-productions. The 2022 figures above include a correction to figures in ITV's Social Purpose Impact Report 2022.

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ITV Social Purpose Impact Report 2023


WE CONNECT AND REFLECT SOCIETY THROUGH OUR DIVERSITY COMMISSIONING FUND PROGRAMMES

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Three Little Birds

A period drama from Sir Lenny Henry, inspired by his mother's experience of arriving in Britain in the 1950s as part of the Windrush generation.

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Ellie Simmonds:
Finding my Secret Family

This documentary follows Gold medal-winning Paralympian Ellie Simmonds searching for her birth mother.

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Count Abdulla

A horror comedy from Kaamil Shah about a British-Pakistani doctor struggling as a new vampire in his Muslim community.

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Riches

A family drama written and directed by Abby Ajayi about the wealthy Richards family and their battle over a cosmetic empire.

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For Crown and Country

Documentary directed by Jordan Thomas highlighting and uncovering the historical contribution of Black servicemen and women in the British Armed Forces.

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Our NHS with Dr Zoe Williams

Directed by Archie Onobu, in this documentary Dr Zoe Williams celebrates 75 years of the NHS by meeting four pioneering Black doctors who are shaking up the world of medicine.

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Black Boys Can Cry with Alex Beresford

Directed by Jessicah North, Alex Beresford explores a mental health crisis among Black British men, why being Black, male and British is so damaging, and how to help them.

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Black in Fashion

Directed by Salomé-Dior Williams, this is an exploration of the contribution of Black culture and design to mainstream British fashion from the street to the club and the catwalk.

ITV Social Purpose Impact Report 2023


Creating OPPORTUNITIES

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43

Working on Piglets is an absolutely awe-inspiring experience. I listen a lot, learn a lot and laugh a lot with the aim of leaving a small impression of my own on the show"

Omar Khan, Comedy Writer Participant and writer for Piglets

We work to create equitable opportunities for people at ITV and across the industry, including developing underrepresented creatives to build a diverse pipeline of talent.

We continue to ask every programme maker we commission to embed DEI in their production by applying our Production Principles.

FRESH CUTS

In 2023, we brought back Fresh Cuts for a second year. This is an initiative to support up-and-coming Black filmmakers to direct their first film for ITV as part of Black History Month. Directors Jordan Thomas, Salomé-Dior Williams, Jessicah North and Archie Onobu all debuted documentary features in October, alongside a one-off interview segment promoting Black talent in the TV industry – Breaking Through with Zeze Millz.

TELLING A WIDER RANGE OF STORIES

We ran a range of initiatives for 21 promising diverse writers using our £500,000 Diversity Development Fund. This funding helps the writers secure early career commissions and broadcasting credits.

Disabled Writers in Development with Tall Story Pictures

Supporting four Disabled writers as they each develop an idea, write their script and pitch it to ITV's Head of Drama

Writers in Residence in partnership with 5 Acts

Supporting underrepresented writers to develop original ideas over two years

Comedy Writers Initiative

A writing and development opportunity on new comedy Piglets

Entertainment Writers Initiative

Collaborating with diverse writers on a new entertainment format

ITV Social Purpose Impact Report 2023


EMBEDDING DEI AND ENABLING PROGRESSION

We run a range of initiatives to improve diversity on and off-screen and help people progress in their careers.

ITV's Step Up 60 programme continues to provide opportunities for People of Colour and Deaf, Disabled and Neurodivergent people to step up into more senior production roles across various shows, including Ant and Dec's Saturday Night Takeaway and Vera. Over its three years, we have created 185 opportunities (including 62 in 2023). Participants stepped up into a variety of roles including Directors, Producers and Researchers.

We used the Diversity Development Fund to launch initiatives like Amplify: The Companies, which champions 10 production companies owned by

People of Colour and Deaf, Disabled, or Neurodivergent leaders.

Off-screen we've also seen all of our hair stylists on Coronation Street and Emmerdale complete inclusive hair workshops on treating and styling Afro, Curly and Textured Hair.

ITV Academy ran initiatives to increase representation including Original Voices, which enables underrepresented writers to work on Emmerdale or Coronation Street. Inclusive production companies, Signpost Productions and Beacon Films, offer courses for Deaf, Disabled and Neurodivergent people. See page 53 for more information about ITV Academy.

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Amplify was a great way to get one-to-one time with commissioners and a real insight into the opportunities at ITV. The development funding helped us secure access to a killer cast and get them on a character sizzle tape ready to pitch. Amplify has been a great platform in building a lasting and valuable relationship with ITV."

Ché Chumber and Anton Inwood, Acclaimed Content, participants in Amplify: The Companies

Step Up 60 was such a pivotal experience for my career in TV as a Director. It has equipped me with the fundamental tools and confidence I need to further myself in the industry."

Charlene Wango, Step Up 60 participant on Rivals

ITV Social Purpose Impact Report 2023


Inclusive CULTURE

Our brilliant colleagues, networks and collaborators help shape an inclusive culture at ITV. At ITV, we want to ensure all voices are represented through equitable hiring and promotion practices. We champion a culture where everyone can be themselves and receive the support they need to thrive.

To support the implementation of our Diversity Acceleration Plan, we have a Cultural Advisory Council that is now in its third year. These independent external advisers, from a range of industries, advise and challenge us on our DEI plans.

We continue to provide tools, training and guidance to help colleagues create an inclusive culture. We trained over 450 colleagues through a range of DEI workshops in 2023 and some colleagues took part in multiple courses. Workshops included: Creating Disability Inclusion, Deaf Awareness, Global DEI training, Inclusive Leader, Inclusive Hiring, and Race Fluency.

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In our inaugural line manager survey, 85% of colleagues agreed that their managers build an inclusive team environment. In 2024, we will work to improve the experiences of Black, Mixed Race/Dual Heritage and other minority ethnic colleagues as ITV's engagement and culture survey found that these groups feel less included. We are working with an external facilitator to tailor interventions to improve the experience of these colleagues.

If I had my doubts about the seriousness of ITV's commitment to representing Britain's diversity, inside and out, at every level of the organisation, then the sheer amount of effort, resources and, yes, love, that went into Amplify 2.0 dispelled them entirely."

Sameer Modha, Amplify participant

ITV Social Purpose Impact Report 2023


Following the success of Amplify, our senior leadership programme for 17 People of Colour, we brought this back in 2023. This time the programme supercharged the leadership potential of 11 Deaf, Disabled and Neurodivergent colleagues. The programme involved coaching, leadership sessions and individual sponsorship by ITV's Management Board. Last year's Amplifiers all continue to excel; participants include Sonny Hanley, promoted to Director of ITV Academy, Enita Kang, now Chief of Staff in the CEO Office, and Priya Singh, promoted to Director of Operations, Commissioning and Content.

To enable and encourage colleagues to be as inclusive as possible, we offer various guides, resources and opportunities. This includes our Inclusive Language Guide, an internal tool to create a shared way to communicate inclusively, co-created with our colleague networks, industry experts and Cultural Advisory Council. Colleagues have accessed the guide over 3,000 times in 2023. We also released our new Event Inclusion and Access Guidelines, which help ITV, our partners, and suppliers make our biggest events inclusive and accessible.

ITV CYMRU WALES GROWS ITS PARTNERSHIP WITH MENCAP

ITV Cymru Wales continued to grow its partnership with UK learning disability charity, Mencap. Launched in January 2022, the partnership aims to find media opportunities and build confidence for those with a learning disability. They took the partnership to the next level and offered a six-week secondment to Sara Pickard, who has Down syndrome and works for Mencap Cymru as an engagement officer. Sara fronted her own news package, co-presented political programme Sharp End, danced with Ed Balls, and helped the team to understand what kinds of support a colleague with a learning disability might need.

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I truly feel that my time at ITV Cymru Wales has helped ITV staff see me as Sara, and not just my learning disability. Hopefully, this will lead to more fantastic opportunities for people like me to work in the media both behind and in front of the camera." Sara Pickard, Engagement Officer, Mencap Cymru

ITV Social Purpose Impact Report 2023


Accessibility and Disability EQUITY

In 2023 ITV Studios hired our first in-house Accessibility Coordinator who embeds accessibility in productions across all our in-house drama labels, enabling adjustments so the cast and crew can do their best work. We've continued to create audio descriptions of contributors and characters for our mainstream content, such as Nolly and Love Island.

In May, ITV Access Services and Signpost Productions came together to ensure that the King's Coronation was the most accessible live event ITV has ever produced. This included building a world-first solution to deliver live audio description within the main ITV1 broadcast, adding audio descriptors to provide real-time insights and British Sign Language translation being available throughout the ceremony on ITV3 – all delivered alongside live subtitles.

The relaunch of Big Brother on ITV came with a unique opportunity to build a brand new, state of the art, fully accessible house within one of the UK's newest and most socially conscious production facilities. It was designed to be fully inclusive from the start. Once the show was cast, producers worked with accessibility consultants to fully understand each individual's specific requirements and where necessary, further adapt the house to make living in it a seamless experience for every housemate.

ITV's commitment to accessibility and disability equity is reflected in our membership of the TV Access Project (TAP), a joint initiative created by ten of the UK's main broadcasters and streamers. We are collaborating with the alliance to embed accessibility and achieve full inclusion for Disabled people by 2030.

Accessibility underpins everything we do. We want to ensure that we build accessibility into our productions and content from the start of our processes.

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This role is an opportunity to trailblaze and innovate our productions and elevate the amount of Deaf, Disabled and Neurodivergent talent we see on and off-screen and inspire the next generation of TV makers and watchers."

Bethany Matthews, ITV Studios Drama Accessibility Coordinator

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ITV Social Purpose Impact Report 2023


THE 'COST OF BREATHING CRISIS'

In May, ITV partnered with Scope to create a campaign highlighting the devastating impact that the increasing cost of living is having on the lives of Disabled people. The "Cost of Breathing Crisis" campaign showed how many Disabled people need to use more energy to power essential and lifesaving equipment such as wheelchairs, hoists, communication devices and ventilators. The campaign aimed to ensure Disabled people and their families knew that Scope was there to help and ITV gifted the creative idea and airtime to Scope.

The advert was created with accessibility at the forefront, including having a BSL (British Sign Language) interpreter available on set, providing bespoke transport according to each actor's needs and ensuring the ad itself was fully accessible with captions and the option of audio description.

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LOOSE WOMEN NON-VISIBLE DISABILITY PANEL

Loose Women hosted their first ever non-visible disability panel to tackle the stigmas surrounding non-visible disabilities and spotlight the challenges faced by the one in seven neurodivergent people in the UK. Guest panellists included Christine McGuinness, Nadia Sawalha, Denise Welch and Judi Love, all of whom are living with non-visible disabilities including autism, ADHD and dyslexia.

ITV Social Purpose Impact Report 2023


DEI in our INTERNATIONAL STUDIOS

ITV Studios is a global creator, producer and distributor working across 13 countries. ITV's DEI team has been working with leaders in ITV Studios since 2021.

Building on our work in 2022 to co-develop, launch and roll out our global DEI strategy, in 2023 we launched bespoke DEI training for over 180 global senior leaders and managers across Australia, Germany and the Netherlands. Results showed improved understanding, awareness and confidence across all locations.

After the training, colleagues developed local action plans to implement ITV's DEI strategy. In the Netherlands, Dutch colleagues ran a workshop to suggest and prioritise DEI activities. Actions include starting colleague networks, offering flexible holidays and launching Disability Access Passports. In 2024, we're launching mandatory DEI training globally for all colleagues.

On-screen, we continue to champion diversity through our global content. Nata Per Te (Born for You) in Italy is based on a true story following Luca, a single gay man, on his journey to adopt Alba, a young girl with Down's syndrome. Erotic Stories is an Australian series with a diverse cast that explores sex and intimacy; it won the Well Screen Production of the Year Award.

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In our quest to create a more inclusive workplace, I'm immensely proud of our shared commitment to celebrate diversity both on and off screen. Through training, we've opened our eyes to new perspectives, fueling an energy that drives us to make our office an even better place to work."

Cathalijn Snijders, Head of Communications, Global Partnerships, ITV Studios, Netherlands

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ITV Social Purpose Impact Report 2023


ITV Colleague NETWORKS

Our colleague networks continue to play a critical role in shaping our culture, connecting colleagues and pushing for change, helping colleagues feel represented and heard. They are open to everyone and provide connection, opportunities and advocacy.

Network chairs sit on our Inclusion and Diversity Council chaired by ITV's CEO. They share feedback on colleagues' experiences with senior leadership and the DEI team.

Our Colleague Networks are Able, Balance, Embrace, Pride and the Women's Network. The networks continue to grow – over 1,900 colleagues are part of at least one, totalling over 3,000 members across all five. Some networks have global branches outside the UK.

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The Work-life Network

ITV Balance continues to support, educate and empower ITV colleagues around the issues we experience in balancing our career and personal lives. In June, we sent out a survey to see how members feel about the approach to Smart/ Hybrid working. The results were shared with the management board and helped to promote and prompt conversations around key themes from our survey – roles and responsibilities, achieving, wellbeing, connectedness and being present. ITV Balance has plans to continue these conversations into 2024 to help ensure we are meeting the needs of the company, the team and the individual.

Rachel Jovanovic, ITV Balance Co-chair

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The Disability Network

ITV Able increased its influence and membership in 2023. Genius Within's popular workshop focused on understanding neurodivergence and its strength within a team. Our collaboration with Purple Tuesday, hosted by Ben Shephard, championed the value of the "Purple Pound". Mammoth's "Disability Representation in Scripted Drama" panel and "Accessibility on Saturday Night Takeaway" showcased the great work being done in front of and behind the camera, as well the barriers that need to be broken in the future. Our network looks forward to continuing this important work in 2024.

Bethany Young, ITV Able Co-chair

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The Black, Asian, Minority Ethnic Network

ITV Embrace continued to celebrate the cultures of colleagues throughout the year. 2023 saw our first network social, where members across regions joined us for an in-person interview with June Sarpong OBE. Our other events saw a range of inspiring speakers, including Shani Dhanda, Peter Bance, Akyaaba Addai-Sebo and Lenny Henry. We supported colleagues regionally, nationwide and across the globe, and we continue to educate employees by presenting at departmental team meetings. We are particularly proud of our "I'm more than" campaign that ran as part of Black History Month, and how the networks have worked together with the DEI team to produce ITV's inclusive language guide.

Mandip Kaur Mehat, ITV Embrace Deputy Co-chair

ITV Social Purpose Impact Report 2023


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In 2023, ITV Pride experienced yet another great year marked by vibrant celebrations throughout Pride month. We officially kicked things off with an ITV Pride Day social and proudly participated in Pride parades across the UK, marching alongside our LGBTQ+ colleagues and allies. It was also brilliant to see our ITV Pride cast host, Liam McConkey, reach his two-year and 20th episode milestone in 2023. We continued our commitment to diversity, equity and inclusion by supporting ITV's DEI team in submitting Stonewall's 2023 Workplace Equality Index – the UK's leading benchmarking tool for LGBTQ+ inclusion in the workplace.

Issah Nalzaro, ITV Pride Co-chair

ITV Women's Network has continued to connect, develop and inspire women across the business, with now over 1,000 members. Over the last year we have launched Lean-in circles, which bring women together in small groups to discuss and support each other on a range of topics of interest including women's health issues, confidence and how to manage imposter syndrome. We also ran a tailored three-month development programme called Inspire which brought together over 80 women across ITV at different stages in their career with the purpose to grow their network, have a clear vision for their career goals and a plan of action to reach their full potential.

Helen Hopkins, ITV Women's Network Co-chair

Women's Network.
Inspire, Develop and Connect

WHAT'S NEXT FOR DIVERSITY EQUITY & INCLUSION

We will continue to collaborate across the broadcasting industry to drive systemic change. In 2024, we will enable colleagues to address antisemitism and Islamophobia through education and training. We are also partnering with the Film and TV Charity in their cross-industry work to support organisations and improve the experiences of Jewish and Muslim colleagues and freelancers. We will collaborate further with the TV Access Project to achieve full inclusion for Disabled people by 2030. We are continuing our work with the Creative Diversity Network and improving the Diamond system that measures diversity in UK broadcasting.

We will use our remaining Diversity Commissioning Fund and Development Fund to continue driving change in our mainstream content, sharpening our focus on Deaf, Disabled and Neurodivergent leads. We will build on our diverse pipeline of talent by sustaining Step Up 60 and supporting alumni from past initiatives.

To improve accessibility, we are implementing recommendations from our Amplify 2023 cohort, and are looking forward to a return of the programme for Network Chairs. We are still working to improve senior representation through recruitment, progression and retention. This includes a data-driven focus on People of Colour; Deaf, Disabled or Neurodivergent colleagues and colleagues from working class backgrounds. Globally, we will train and upskill all colleagues through our new mandatory DEI training.

ITV Social Purpose Impact Report 2023


BETTER

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FUTURES

Children taking part in the SwimSafe programme


ITV Social Purpose Impact Report 2023

Supporting the next generation in our industry, across the UK and around the world

CONTEXT

Supporting the next generation in our industry, across the UK and around the world has never been more important. At ITV, we want to use the power of our audiences and our colleagues to support young people to make sure they have a future to look forward to.

In 2023, we improved access to opportunities in our industry through our work with Creative Access and Media Trust, helping people from underrepresented groups begin and progress their careers. We continued our award-winning behaviour change campaigns aimed at inspiring kids in the UK to eat better and move more. And we celebrated another year of our longstanding partnership with UNICEF through Soccer Aid, supporting children to have the best start in life.

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Volunteering at ITV

OUR GOALS

Deliver 500
mentoring partnerships (by 2025)

Increase
the amount raised for Soccer Aid for UNICEF

RESULTS

340 mentoring
partnerships to date through Creative Access

£14.6 million
raised for Soccer Aid for UNICEF

1.4m actions
taken by children to support their physical health

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SUSTAINABLE DEVELOPMENT GOALS

50


Supporting our industry: MENTORING

In 2023, we continued our partnership with Creative Access, an organisation that helps people from under-represented communities to access careers and progress to leadership in the creative industries. ITV colleagues are partnered with young people starting out in their careers for six months of mentoring.

Since the partnership began in 2021, ITV staff have provided a total of approximately 2,000 hours of mentoring. Each mentee is given regular time with their ITV mentor to discuss their career plans, access contacts, and ask questions – whether it's expanding their network, practising for interviews or advice on a current role. The scheme saw a further 90 mentoring partnerships and 559 hours of mentoring take place in 2023.

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RESULTS

95% of surveyed mentees agreed the programme improved their knowledge and understanding of the television industry

73% of surveyed mentors agreed the experience had improved their skills and confidence in working with colleagues from under-represented groups

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UTV LAUNCHED A NEW MENTORSHIP PROGRAMME, SISTERSIN

SistersIN is a Northern Irish leadership development programme, bringing together schools and businesses to empower and develop female pupils to become the leaders of tomorrow. 130 local businesses got involved, with four female UTV colleagues volunteering for the eight-month programme. They were matched up with a sixth-form mentee each to support and guide them through a chosen project, helping build confidence, developing leadership skills and broadening career perspectives. UTV is continuing its involvement in 2024.

ITV Social Purpose Impact Report 2023


Interview between a recent MENTOR AND MENTEE

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UTV Production Producer, Alison Fleming, and Film & Television Production graduate Becky Rowney share their experience.

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MENTOR – ALISON FLEMING

Why did you sign up to be a mentor?

I have been lucky enough to work with amazing people who were always willing to give advice and guidance when I asked. However, when I was starting out in broadcasting I didn't have anyone to help me on my chosen path. When the opportunity came up, I didn't hesitate. The idea of being able to help someone who, like me, didn't have any contacts in the industry at the start of their career was hugely appealing.

What have you got out of the experience?

This has been a very fulfilling six months, from meeting Becky and helping her source opportunities, giving advice, and using the knowledge that I have gained over the past (almost) 30 years to assist her in getting a foot on the ladder. It has been a brilliant experience.

What have been some of the highlights?

Working with Becky was a highlight in itself, but when she called to let me know she'd landed a job with the BBC our whole house was cheering! I've been so invested in ensuring she had every available opportunity and to see all her hard work rewarded was an incredible high!

What would you tell someone who was considering signing up?

Don't hesitate! Helping someone get a start in their career is fantastic. It's even better when you get an amazing mentee like Becky.

MENTEE – BECKY ROWNEY

What did you find most valuable about the experience?

When the mentorship began I didn't have any contacts or any idea how to navigate the industry at entry level. Being introduced to an incredible individual like Alison who has so much experience, knowledge and guidance was more than invaluable. She helped with everything, from checking my CV and job applications, to giving me reassurance and confidence with everything I sent out.

What has your mentor helped you learn about yourself/your career ambitions that you didn't know before?

Alison helped me grow as a person. I am now more confident in my abilities and have been able to face challenges, such as interviews, and overcome them successfully – which was something I found difficult before. I always aim to follow Alison's advice to 'give everything a go', and am excited to say that I am now in a trainee role within Radio Ulster.

What have been some of the highlights of the experience?

The main one for me was that we were able to share the excitement when I received the BBC job offer. Another high point has to be finally meeting with Alison in person for a coffee after six months of Zoom meetings!

What would be your message to anyone thinking of becoming a mentor like Ali?

Having a mentor to help guide you through an extremely competitive industry is so unique. I honestly don't think I would be in the position I am today without Alison and this experience. It is my hope that someday I can pass it on by mentoring the next generation of young people looking to begin their careers within the industry.

ITV Social Purpose Impact Report 2023


New opportunities with ITV ACADEMY

ITV Academy launched in February 2023 and aims to address current and future skills gaps by consolidating all initiatives across ITV to make it easier for people to access training and development.

Through traineeships and entry-level pathways, upskilling and acceleration programmes, ITV Academy aims to support and reach the widest range of diverse production talent out there; making the industry more accessible, representative and inclusive.

The ITV Academy has created 72 new roles and opportunities across the UK and internationally through initiatives such as the ITV News and Continuing Drama traineeships, and also launched ITV's first-ever Production Finance Traineeships, after identifying a skills shortage in this area. The Academy has also leveraged new partnerships, including joining forces with Stormzy's MerkyFC and adidas

in an initiative designed to offer roles to black talent in football production.

SignPost Productions, as part of ITV Academy, has reached 23 trainees through their Making Creativity Works programme, training Deaf, Disabled and Neurodivergent talent to bring them into the industry. Of these 23,18 have gone onto employment; four have gone onto further training; and one went into volunteering at a drama school.

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RESULTS

95 trainees
in 9 countries

450 school/ college students
reached

8 production workshops
hosted

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> At ITV, we've been working harder than ever to provide world-class training and development initiatives to match the demands of the industry. Moving forward, the ITV Academy will continue developing existing and new talent and work in close collaboration with partners like ScreenSkills and the National Film and Television School to address the skills gaps within the industry."
>
> Sonny Hanley, ITV Academy Director

ITV Social Purpose Impact Report 2023


Inspiring the next generation: MEDIA TRUST WORKSHOP

This year, ITV took part in Media Trust's Creativity Works: Multimedia Training programme, part of the Mayor's Fund for London and supported by the Citi Foundation. We ran a one-day workshop for young Londoners seeking their first role in the media and creative industry.

ITV colleagues from across the business volunteered their time to talk through their roles and pathways into the industry. Session topics ranged from how to develop ideas for non-scripted shows, and the rise of digital media and streaming, to devising a marketing campaign for the upcoming season of Love Island.

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I found ITV genuinely exhilarating and one of my favourite parts of the course so far. It was amazing to listen to the employee's stories and the journey they've made to be working for one of the biggest television broadcasters."

Young person enrolled in Creativity Works programme

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ITV Social Purpose Impact Report 2023


Inspiring children to EAT THEM TO DEFEAT THEM

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THE CHALLENGE:

Brits are now eating fewer vegetables than in the 1980s⁶. Kids are the most notorious vegetable avoiders of all, with 89% failing to eat the recommended daily intake of veg and 29% eating less than a single portion daily⁷.

THE CAMPAIGN:

For five years, ITV has worked with healthy-eating initiative Veg Power on Eat Them to Defeat Them, a multi-award-winning campaign that is proven to get children eating more veggies. The idea is simple: vegetables are the baddies, and the only way to beat them is to eat them.

This year the campaign ran for six weeks on ITV airtime worth £1.5m, with that amount matched between them by Sky and Channel 4 to enable a £3 million media campaign. Supermarket and food brands co-funded the campaign and the schools programme, where children try vegetables at school and receive reward charts to use at home. Agencies adam&eveDDB and Essence give their time pro bono.

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RESULTS

from 5 years of Eat Them to Defeat Them:

36 million people reached each year⁸

£17.5m of media investment across ITV, Sky and Channel 4

1.5m school children have taken part in 4,884 schools⁹

77% of parents whose children took part in schools said they ate more vegetables¹⁰

53% parents perceive a long term benefit

1.4 billion children's portions of additional vegetables sold as a result

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After coming home so excited about the mission pack, Cian ate 2 slices of carrots, 2 slices of sweet peppers and 2 sultanas. Wow! I am witnessing a miracle unfolding before my eyes! Tomorrow, our next mission is to defeat the grapes and the sweetcorn. Kapow!"

Parent of child participating in Eat Them To Defeat Them

ITV Social Purpose Impact Report 2023


Encouraging children to do THE DAILY MILE

With more than half of children failing to meet guidance on daily physical activity, we continued to promote positive habits around exercise.

The Daily Mile encourages school children to do 15 minutes of daily exercise, tackling lowering levels of physical activity in children in the UK.

The “Thrive” TV campaign re-ran in September and October on ITV, highlighting the positive impact of daily exercise in improving mood and memory, as well as attention in class. Sky also supported the campaign again this year, donating additional airtime and helping the message to reach 12.9 million adults.

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The Daily Mile has helped children embed healthy habits and is a natural fit in our curriculum. The Daily Mile's simplicity means it can be enjoyed by all children."

Deputy Head at Clifton Primary School

RESULTS

32,730 more children took up The Daily Mile as a result of the campaign in 2023

Nearly half a million children have signed up to the Daily Mile as a result of ITV campaigns

2,225,542 are doing The Daily Mile since ITV began supporting the campaign in April 2018

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ITV Social Purpose Impact Report 2023


Soccer Aid FOR UNICEF

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This year was the 12th Soccer Aid for UNICEF match, marking 17 years of the ITV and UNICEF partnership. Teams of former professional footballers and celebrities came together to raise money for UNICEF’s work helping children who are facing conflict, disasters and other crises around the world.

Thanks to the match, Soccer Aid Week TV specials and the incredible generosity of the British public, this year’s campaign raised an incredible £14,619,005. This brings the amount raised since the start of Soccer Aid for UNICEF to over £90 million.

The 2023 showdown, which took place at Old Trafford, Manchester was hosted by Dermot O’Leary and Alex Scott to a sell-out stadium of over 63,000 fans and broadcast to millions exclusively on ITV and STV.

It was another enthralling contest, with the first female captain, Lioness Jill Scott for England, up against Usain Bolt returning to captain the Soccer Aid World XI FC. As the only official FA sanctioned mixed gender match, Soccer Aid for UNICEF 2023 saw more female celebrity players taking part than ever before.

The match was supported by a week of special bespoke programming as well as an after show, Soccer Aid: Extra time, which aired live straight after the match on ITV4 and ITVX.

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ITV Social Purpose Impact Report 2023


Supporting young people's wellbeing WITH NSPCC CHILDLINE

ITV hosted a reception for NSPCC's Childline, in partnership with Enders Analysis, to bring together 100 senior media leaders to shine a light on issues facing children today.

Hosted by Julie Etchingham, the reception included a rich panel discussion between Dame Carolyn McCall, Sir Peter Wanless and Christopher Thomson on the issues impacting young people's wellbeing as well as a speech by David Tait MBE about his lived experiences.

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WHAT'S NEXT FOR BETTER FUTURES

In 2024, we will complete our current mentoring programme with Creative Access, looking to reach our target of 500 mentoring partnerships by 2025. ITV Academy will test new ways of engaging with schools and promote a number of different traineeship opportunities for young people to enter the media industry.

Our work to improve the health of our children will continue with our successful campaigns, Eat Them To Defeat Them and The Daily Mile, and we will all be looking forward to seeing the players take to the pitch in Soccer Aid to raise funds for UNICEF.

ITV Social Purpose Impact Report 2023


Other ways we

SHAPE CULTURE FOR GOOD

HOW LORRAINE TACKLES EARLY CANCER PREVENTION

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Change + Check tops the charts
Lorraine's Change + Check campaign, which encourages women to check for the signs of breast cancer more regularly, created a choir of 20 women (out of 75 so far) who found their breast cancer after seeing the campaign.

Their song ‘Golden’, featuring Grammy Award-winning Joss Stone, reached Number 1 on the Official Singles Downloads Chart with net proceeds from audio streams and downloads donated to the Future Dreams Breast Cancer Charity.

No Butts

The "No Butts" campaign is there to help people recognise the signs of bowel cancer. This year, the campaign celebrated the life of the late, great Dame Deborah James who spearheaded the campaign along with Lorraine since its launch. Her BowelBabe fund has raised an inspiring £11.3M to help fund bowel cancer research.

Also, lifting the lid on loo taboos within the campaign was DJ and Broadcaster Adele Roberts, who was diagnosed with bowel cancer in 2021. The Prince of Wales also supported the cause with a video that urged viewers to take note of the signs and symptoms of the disease.

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HOW REGIONAL NEWS SUPPORTED UKRAINIAN REFUGEES

ITV Calendar marked the first anniversary of the Ukrainian conflict by creating a film with the Ukrainian journalist, Hannah Dzouba, to explore the stories and experiences of refugees who had fled their home and settled in Lincoln. 50 Ukrainian refugees were invited to the screening of the film. It was subtitled into Ukrainian and the film was shared back to people in Ukraine and to other refugee communities in the UK. The programme was nominated for a regional RTS award.

ITV News also created a development opportunity to support refugees who had been working as journalists, TV technicians or in production in their home countries but were now struggling to find work. This 2- to 3-month paid development opportunity, based anywhere in the country, allowed those with experience to learn more and apply their skills to UK news, whilst also increasing ITV's ability to improve coverage of refugee stories.

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ITV Social Purpose Impact Report 2023


Other ways we SHAPE CULTURE FOR GOOD

HOW COLLEAGUES HAVE DONATED THEIR TIME AND MONEY

ITV encourages permanent and fixed-term colleagues to use up to three paid days a year to volunteer. In 2023, 668 people booked a volunteering day at ITV, which equated to a total of 921 volunteering days used in total.

ITV's Internal Comms team collectively used their volunteering time as a team day with the Children's Book Project. From sorting through the donations and making bunting out of old tattered books to organising the books and delivering them to schools and food banks, the team got involved across the board.

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Volunteering felt purposeful, rich and well organised. This is an experience and learning I'd never have had without ITV offering volunteering days. It was a brilliant day for the team to bond and connect outside of work, and a shared experience where we discussed how we could do more to help."

Alice Colarusso, Director of Internal Communications at ITV whose team took part in a volunteering day with the Children's Book Project.

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ITV Social Purpose Impact Report 2023


2023 AWARDS LIST

ITV SOCIAL PURPOSE

Purpose Awards

Brand of the Year – ITV’s Social Purpose Strategy

DIVERSITY, EQUITY & INCLUSION

Best Broadcaster for New Talent at The Edinburgh TV Foundation
New Voice Awards for the second year
Winner of FTSE Board of the Year 2023 by the Diversifying Group

CLIMATE ACTION

Campaign Ad Net Zero Awards

Best Practice in Sustainability, Media Owner – Net Zero Transformation
Retail Category (Highly commended) – Love Island and eBay
Grand Prix – Love Island and eBay

Global Good Awards

Best Environmental Behavioural Change (Gold) – Love Island and eBay

National Sustainability Awards

Campaign of the Year – Love Island and eBay

BETTER HEALTH

Better Society Awards

Communication and Education – Britain Get Talking, The Breakthrough

Business Charity Awards

Charity Partnerships – Britain Get Talking, The Breakthrough

British Arrows

Director x The Frank Budgen Awards – Britain Get Talking, The Breakthrough
Arrows x Best Over 60 and Up to and Including 90 Seconds (Silver) – Britain Get Talking, The Breakthrough
Arrows x Charity and Public Service – Britain Get Talking, The Breakthrough
Arrows x Entertainment and Sports Promotions (Silver) – Britain Get Talking, The Breakthrough
Craft x Casting (Bronze) – Britain Get Talking, The Breakthrough

Campaign Big Awards

Best Use of Influence or Celebrity – Britain Get Talking, Breakthrough Moments
Product Sectors x Charity – Britain Get Talking, Breakthrough Moments

Corporate Engagement Awards

Best pro bono work for a charitable, social or ethical cause (Silver)

Global Good Awards

Best Campaign of the Year (Silver) – Britain Get Talking, The Breakthrough

Creative Circle Awards

Best Long Running Campaign (Gold) – Britain Get Talking
Film Craft x Best Casting (Bronze) – Britain Get Talking, The Breakthrough
Film x Best Broadcast/Terrestrial TV 61 secs or over (Silver) – Britain Get Talking, The Breakthrough
Film x Best Charity/Public Service Film (Gold) – Britain Get Talking, The Breakthrough
Film x Best Film for Positive Change (Gold) – Britain Get Talking, The Breakthrough
Writing x Best Writing for Film with Dialogue (Bronze) – Britain Get Talking, The Breakthrough
Direct x Best Direct for Positive Change (Bronze) – Voices Against Loneliness
Media x Best Use of Direct Medium (Bronze) – Voices Against Loneliness
PR & Social x Best Use of Talent/ Influencers (Bronze) – Voices Against Loneliness

Creative Review

Advertising (Honourable Mention) – Britain Get Talking, The Breakthrough and Voices Against Loneliness
Craft (Honourable Mention) – Britain Get Talking, The Breakthrough

The One Show

Casting (Merit) – Britain Get Talking, The Breakthrough

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ITV Social Purpose Impact Report 2023


Memberships & RECOGNITION

ISS ESG

ISS ESG Corporate Rating Report
Achieved Prime Status

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FTSE4Good

FTSE4GOOD Constituent of the FTSE4Good Index

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SCHENCE BASED TARGETS

DRIVING AMBITIOUS CORPORATE CLIMATE ACTION

MSCI

MSCI ESG Ratings
Achieved AAA status

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ALBERT

Albert Member

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ALL IN CHAMPION

A Valuable 500 Company

A Valuable 500 Member

SBTi - Science-Based Targets approved by the SBTi

SUSTAINALITIES

a Morningstar company

Achieved Leader status

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CEO Carolyn McCall named in the
EMpower Role Model List 2023
for leaders driving inclusion

FTSE Women Leaders

Ranked 3rd best representation of Women in Leadership in the FTSE 250 Women Leaders Review in 2023

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Disability Confident LEADER

Disability Confident Leader

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Achieved a B rating on CDP Climate Change

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AD NET ZERO Member

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TV Access Project Member

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Stonewall Diversity Champion

ITV Social Purpose Impact Report 2023


THE

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DATA

Three Little Birds


CLIMATE ACTION

GLOBAL GREENHOUSE GAS EMISSIONS

The reduction in our Scope 1 and 3 emissions from 2022 to 2023 can be attributed to emissions reduction activity, alongside an improved quality of data.

2023 emissions data covers global operations for which we have operational control. We use the Greenhouse Gases (GHG) Protocol Corporate Accounting and Reporting Standard and the latest conversion factors from the Department for Business, Energy & Industrial Strategy to calculate Scope 1 and Scope 3 Business Travel emissions, and the latest conversion factors from the International Energy Agency to calculate Scope 2 emissions in tonnes of carbon dioxide equivalents.

"Location-based" calculations reflect the average emissions that using electricity creates in the country where the energy is used, while "market-based" calculations reflect emissions based on the energy contracts ITV has chosen, such as through purchasing energy on a renewable tariff.

We have chosen to measure and report our emissions in total gross emissions in metric tonnes of $\mathrm{CO}_{2}e$ per £ revenue, which is the recommended intensity ratio for the sector.

24% of our market-based Scope 1 and 2 data set is based on estimated data, which makes up 1% of the total data set. Estimates are calculated from previous consumption trends and published benchmarks.

Our Scope 2 footprint decreased in 2023 because of energy efficiencies in our buildings and an increase in renewable energy procurement.

The calculation methodology for the Scope 3 category "Purchased Goods and Services" in 2023 includes actual supplier data provided via the CDP (Carbon Disclosure Project), and the use of V6 CEDA EEIO (Environmentally Extended Economic Input Output) factors, which are the GHG-Protocol recommended factors for estimating carbon emissions based on spend data. The supplier-specific data accounted for $3.5\%$ of ITV's total spend and was calculated using an average data method, apportioning the total direct, indirect and upstream emissions of a company based on their yearly revenue and the proportion to which ITV spent with them. Where actual data was not available, ITV spend data was multiplied by the latest CEDA EEIO factors. ITV will continue to monitor and improve our emissions data quality, with an initial focus on actual supplier-specific data.

*The emissions data provided has undergone limited assurance by ERM CVS.

Global Greenhouse Gas Emissions Baseline (2019) 2022 2023 % change since previous year
Total Scope 1 + 2 greenhouse gas emissions (tCO2e) - Market Based 8,740 5,381 4,194 -22.06%
Total Scope 1 + 2 greenhouse gas emissions (tCO2e) - Location Based 12,869 7,304 6,314 -13.56%
Total Scope 1 emissions - direct (tCO2e) 3,501.4 1,943 1,731* -10.89%
Gas consumed (kWh) 6,694,664 5,822,372 5,522,613 -5.15%
Gas emissions (tCO2e) 1,231 1,058 1,012 -4.35%
Fuel oils consumed (litres) 154,137 0 0 0.00%
Fuel oils emissions (tCO2e) 323 0 0 0.00%
Vehicle fuel consumed (litres) 510,902 229,600 220,544 -3.94%
Vehicle fuel emissions (tCO2e) 1,204 549 493 -10.20%
Refrigerant losses (kg) 339 192 131 -31.77%
Refrigerants emissions (tCO2e) 717 412 226 -45.15%
Total Scope 2 market-based emissions - indirect (tCO2e) 5,238.7 3,438 2,463* -28.36%
Total Scope 2 location-based emissions - indirect (tCO2e) 9,367 5,361 4,582* -14.52%
Total electricity consumed (kWh) 33,816,618 24,610,751 21,324,106 -13.35%
Total purchased renewable electricity (kWh) 19,509,654 14,471,241 14,727,711 1.77%
Total Scope 3 - indirect (tCO2e) 1,139,607 840,149 833,546* -0.79%
Purchased goods and services 314,848 291,120 274,626 -5.67%
Capital goods 836 1,844 217 -88.23%
Fuel and Energy-related activites 2,675 2,169.5 1,856 -14.45%
Upstream transportation and distribution 7,374 1,338 558 -58.33%
Waste 21 62 64 2.88%
Business travel 43,754.6 21,392 24,078 12.56%
Commuting 4,848 8,113 8,564 5.56%
Upstream leased assets 28,282 14,373 14,361 -0.08%
Use of sold products 711,290 485,171 487,910 0.56%
Investments 25,678 14,568 21,312 46.29%
Business Efficiency Metrics Baseline (2019) 2022 2023 % change since previous year
--- --- --- --- ---
Total revenue (millions) £3,885 £4,345 £4,260 -
Scope 1 + 2 emissions per unit revenue (tCO2e/Em) 2.250 1.238 0.98 -20.50%
Total global headcount 6,416 7,346 6,640 -
Scope 1 + 2 emissions per employee (tCO2e) 1.36 0.73 0.63 -13.77%
% renewable electricity purchased 40% 58% 69% -

ITV Social Purpose Impact Report 2023


UK PROGRAMMES PRODUCED BY ITV WITH ALBERT CERTIFICATION

UK Programmes 2021 2022 2023
% of programmes with albert certification 84% 94% 94%

UK PROGRAMMES BROADCAST BY ITV WITH ALBERT CERTIFICATION

UK Programmes 2021 2022 2023
% of programmes with albert certification 57% 42% 67%

UK programmes broadcast by ITV: Includes programmes commissioned by ITV made by independent production companies. UK programmes produced by ITV: Includes programmes made by ITV Studios, ITV owned production companies. TV productions that implement sustainable production techniques can become albert-certified. For more information see the albert website. In 2021, we introduced a new methodology for measuring albert certification. The commissioning and production process is different for ITV Sport and ITV News. They are embedding albert certification into their ways of working, and will be integrated into our reporting from next year onwards.

COMPLETION OF ITV'S ONLINE CLIMATE ACTION MODULE (UK & INTERNATIONAL)

2021 2022 2023
Number of people completing the course 5,528 6,400 6,561

WASTE

2021 2022 2023
Total Recycled or Reused (Tonnes) 280 222 251
Total Waste (Tonnes) 830 812 876
Percentage of Waste Recycled or Reused 36% 27% 29%*

*The emissions data provided has undergone limited assurance by ERM CVS.

ITV Social Purpose Impact Report 2023


DIVERSITY & INCLUSION

UK WORKFORCE DIVERSITY DATA

Based on the population of colleagues that shared diversity data as of 31 December 2023.

DIVERSITY OF ALL COLLEAGUES OVER TIME

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Deaf, Disabled or Neurodivergent %

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Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+)* %

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People of Colour %

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Women %

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Working-class background %

DIVERSITY OF SENIOR ITV COLLEAGUES IN 2023

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Deaf, Disabled or Neurodivergent %

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Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+) %

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People of Colour %

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Women %

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Working-class background %

Our workforce figures include UK permanent and PAYE fixed-term employees only as of 31 December 2023, and are based on the number of employees who chose to share diversity data, including those who select "prefer not to say". Due to rounding, figures do not always total 100%. It does not include freelance, contingent or agency workers. Our Senior Leader population is approximately 220 colleagues who report to a Management Board member and/or are in the list of top FTE salaries (excluding on-screen talent). Our Manager population is approximately 900 colleagues, distinct from our Senior Leaders. We updated these categories in 2023 following guidance from Ofcom - while there is some overlap with our previous categories, these figures are not directly comparable to previous reports. *Our LGBTQ+ target combines sexual orientation and gender identity. In previous years, we had separated these categories so there are some differences in reporting methods, but the figures here are broadly comparable.

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ITV Social Purpose Impact Report 2023


DIVERSITY OF ITV COLLEAGUES IN 2023: FURTHER BREAKDOWNS

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People of Colour %

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LGBTQ+ colleagues %

Our LGBTQ+ target combines sexual orientation and gender identity. We measure these separately and combine these categories. Some non-binary and trans colleagues may also identify as $\mathrm{LGBQ+}$ , so they may be counted in multiple categories in this breakdown but are only counted once in ITV's overall LGBTQ+ figure. Due to this and due to rounding, figures do not always total the broader figures for LGBTQ+ colleagues and People of Colour at ITV.

Class/Socio-economic diversity of ITV colleagues %

Socio-economic background based on occupation of main household earner at age 14

Professional background
Intermediate background
Working-class background

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We ask three questions about class or socio-economic background. Due to rounding, figures do not always total $100\%$ . We follow the Social Mobility Commission's approach to report our class data and for our main question (which we base our $33\%$ target on) we categorised responses based on the NS-SEC category of the main household earner's occupation when the respondent was 14. When analysing our class data, we excluded responses from people who answered "don't know", "not applicable", "prefer not to say", etc. This enables us to compare our main question with national benchmarks. Our $33\%$ working-class target only applies to ITV colleagues as this data is not currently collected by Diamond (the system for monitoring diversity in broadcasting). However, we are working with the Creative Diversity Network to update Diamond and start collecting this data.

For more information, including further data such as intersectional data and specific breakdowns, please see our Diversity Acceleration Plan Report 2023: www.itv.com/inclusion/articles/diversity-acceleration-plan

ITV Social Purpose Impact Report 2023


ON-SCREEN CONTRIBUTIONS IN UK-BROADCAST ITV PROGRAMMES

OFF-SCREEN CONTRIBUTIONS IN UK-BROADCAST ITV PROGRAMMES (PRODUCTION TEAMS)

Deaf, Disabled or Neurodivergent %
2025 Target: 12.0
9.6 8.6
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)
Women %
--- --- ---
49.6 49.5 2025 Target: 50.0
Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+) %
--- --- ---
18.3 24.0 2025 Target: 7.0*
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)
Deaf, Disabled or neurodiverse %
--- --- ---
2025 Target: 12.0
4.5 5.5
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)
Women %
--- --- ---
2025 Target: 50.0
46.9 46.4
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

People of Colour %

17.5 23.6 2025 Target: 20.0
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

People of Colour %

16.0 2025 Target: 20.0
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

d/Deaf, Disabled or neurodiverse %

4.5 5.5
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+) %

21.3 20.7 2025 Target: 7.0*
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

People of Colour %

20.0 2025 Target: 20.0
14.2 16.0
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

Age 50+ %

23.1 21.1
2020-2021 (Diamond Fifth Cut) 2021-2022 (Diamond Sixth Cut)

Our on-screen and off-screen data is collected via Diamond, an industry-wide data collection system for monitoring and reporting diversity in broadcasting. Diamond collects diversity data from cast, contributors, crew and production companies. Diamond does not currently measure class/socio-economic background, but we are ensuring this will be included in the current project to update Diamond.

*Our 7% LGBTQ+ target combines sexual orientation and gender identity, and we have combined the Diamond figures for LGB+ and transgender populations in this report. Our target is based on estimated working population data in these communities. In the Diamond: Fifth Cut report, benchmarks are 6.4% LGB+ and 0.8% transgender representation.

ITV Social Purpose Impact Report 2023


ITV Social Purpose Impact Report 2023

DIVERSITY OF ITV DRAMA WRITERS

Writers on air 2021 2022 2023
Women 32% 38% 48%
People of Colour 7% 15% 9%
Writers in development 2021 2022 2023
--- --- --- ---
Women 40% 40% 37%
People of Colour 13% 21% 14%

UK APPRENTICESHIP SCHEME

2021 2022* 2023
Number of apprentices 44 2 27

*Due to continued uncertainty with COVID, ITV focused on upskilling employees internally and recruited two apprentices. This is a two-year apprenticeship with the cohort due to finish in 2024.

MADE-OUT-OF LONDON TV PROGRAMMES (UK)

Ofcom quota = 35%

2021 2022 2023
By value (%) 60.01 54 55
By volume (%) 49.77 44 47

Ofcom Made Outside London programme titles register 2019

UK LEAVERS 2023

  • 12.3% annual turnover for employees
  • 5% planned
  • 7.1% regrettable

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GLOBAL GENDER SPLIT

Senior Management %

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Managers %

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Managers %

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% totals may not equal 100 due to 'prefer not to say' and nonbinary responses.

PERCENTAGE OF ITV MAIN CHANNEL (UK) PROGRAMMES WITH ACCESS SERVICES IN 2023

ITV main channel Ofcom quota (ITV voluntary target)
Subtitling (%) 99.6 90
Audio description (%) 24.8 20
Signing (%) 8.2 5

SPEND AND INVESTMENT ON TRAINING IN 2023

Training Spend
Manager Training £205,000
Business Partnering £25,000
All employees *including digital and data literacy £250,000
Mandatory Training 9 modules £100,000
Total £580,000
  • 2023 training spend for all employees has increased due to more investment in mandatory training

Male
Female

Male Female

69


BETTER FUTURES

ITV'S GLOBAL CHARITABLE CONTRIBUTIONS, BY SOURCE

Cash

In-kind

ITV employee donations

2021

Cash: £1,548,863.79
In-kind: £51,714,079.00
ITV employee donations: £32,589.72

2022*

Cash: £4,419,042.48
In-kind: £57,847,128.87
ITV employee donations: £37,518.80

2023

Cash: £1,467,130.00
In-kind: £44,977,205.00
ITV employee donations: £38,370.00

Total ITV contribution: £53,295,532.51

Total ITV contribution: £62,303,690.15

2021

Soccer Aid: Concert for Ukraine
I'm A Celeb: Other

2022

Soccer Aid: £1,467,130.00
£15,673,728
Other: £21,721

2023

Soccer Aid: £14,619,005
I'm A Celeb: £48,673

Total: £14,667,678

In kind: includes ITV's programmes and marketing airtime that have a primary charitable or social impact objective. Programme value has been calculated based on commercial airtime equivalent valuation.
Cash: Donations to charities including celebrity prize money and other miscellaneous donations.
ITV employee donations: donations made by ITV employees via CAF Give As You Earn.
* The increase in cash donations and in-kind value is due to the donation of advertising fees and commercial airtime for the Concert for Ukraine.

UK VOLUNTEERING DATA

Volunteering 2023
Number of colleagues who volunteered 668

ITV has focused on measuring volunteering around our strategic priority of improving diversity and inclusion in the creative industries through school visits and mentoring

ENDNOTES

1 NHS Digital, 2023
2 digital.nhs.uk/data-and-information/publications/statistical/mental-health-of-children-and-young-people-in-england/2021-follow-up-to-the-2017-survey
3 Source: YouGov Tracker, 1,011 nat rep sample, April 2023

4 www.mind.org.uk/news-campaigns/news/new-research-finds-watching-accurate-mental-health-storylines-can-improve-people-s-mental-health-as-mind-launches-new-media-guidelines/
5 Details of our inclusion criteria can be found on page 19 of our Basis of Reporting.
6 ONS/DEFRA
7 National Diet and Nutrition Survey Rolling 2016-2019

8 BARB 2023
9 National Online Survey | Sample size: 3,000 demographically and geographically representative parents and their child of primary school age. This is an estimation based on actual pupil numbers over five years allowing for a 14% annual turnover of pupils for returning schools
10 Based on those who have taken part this year and at least once before.

ITV Social Purpose Impact Report 2023