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INTERNATIONAL PERSONAL FINANCE PLC

Interim / Quarterly Report Jun 30, 2011

4870_ir_2011-06-30_b53e6cc4-0f3c-4e16-a8eb-09674d2ebbb7.pdf

Interim / Quarterly Report

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Half-yearly Financial Report for the six months ended 30 June 2011

CONTENTS PAGE
Operating and financial highlights 3
Summary
First half results
Early settlement rebates
Segmental results
Foreign exchange
Taxation
Dividend
Balance sheet and funding
Risks
Strategy
Outlook
4
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8
Review of operations
Poland
Czech Republic and Slovakia
Hungary
Mexico
Romania
9
10
11
12
13
Consolidated income statement 15
Consolidated statement of comprehensive income 17
Consolidated balance sheet 18
Consolidated statement of changes in shareholders' equity 19
Consolidated statement of cash flows 21
Reconciliation of profit after taxation to cash flows 22
Notes to the condensed consolidated interim financial information 23
Responsibility statement 42
Report on review of condensed consolidated interim financial information 43
Contacts 45

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

International Personal Finance plc Half-yearly financial report for the six months ended 30 June 2011

Operating and financial highlights

  • $\triangleright$ Controlled growth across all markets, supported by improved economic conditions
  • $\circ$ 8% growth in customers to 2.3 million, 14% growth in credit issued to £406.4 million and 9% growth in average net receivables to £574.3 million
  • Future growth supported by opening of eight new branches and a 7% increase in agents
  • Frofit before tax* increased 17% to £35.7 million (2010: £30.5 million) as a result of good growth, lower impairment and further improvements in cost efficiency, and after absorbing the impact of higher funding costs and early settlement rebates of £11.4 million
  • o Revenue, net of early settlement rebates, increased by 7% to £326.7 million
  • o Impairment as a percentage of revenue reduced by 2.0 percentage points to 30.1% of revenue (2010: 32.1%)
  • $\circ$ Cost-income ratio improved by 0.8 percentage points to 41.2%
  • Earnings per share* increased by 14% to 10.13 pence (2010: 8.89 pence)
  • Interim dividend increased to 3.00 pence per share, up by 19% (2010: 2.53 pence per share)

Chief Executive Officer, John Harnett, commented:

"IPF has a clear strategy to deliver sustained long-term growth and we are delivering on this. Growth in credit issued and customers is good, and has been achieved alongside improvements in both credit quality and the cost-income ratio. The economies of the markets in which we operate are performing strongly. We are confident that we are on course to deliver a good performance for the year as a whole.

However, the risk remains that these markets may be impacted adversely by the difficulties being experienced in other, more established economies, particularly in Europe. As a result, we continue to monitor economic conditions carefully and will maintain a cautious setting on our credit management systems, which we know from previous experience can be adjusted very quickly to respond to adverse changes in economic conditions."

$IPF$ plc – Half-yearly Financial Report for the six months ended 30 June 2011

* From continuing operations excluding an accounting loss on the fair value of derivatives of £4.7 million (2010: profit of £3.5 million) and a pension curtailment gain of £nil (2010: £2.9 million).

This report has been prepared solely to provide additional information to shareholders to assess the Group's strategies and the potential for those strategies to succeed. The report should not be relied on by any other party or for any other purpose. The report contains certain forward-looking statements. These statements are made by the directors in good faith based on the information available to them up to the time of their approval of this report but such statements should be treated with caution due to the inherent uncertainties, including both economic and business risk factors, underlying any such forward-looking information. Percentage change figures for all performance measures, other than profit or loss before taxation and earnings per share, unless otherwise stated, are quoted after restating prior year figures at a constant exchange rate (CER) for 2011 in order to present the underlying performance variance.

Summary

The Group has a clear strategy to deliver sustained long-term growth through a combination of further development of our existing markets and investment in new markets. Our key aim for this year, after a period of slower growth as we weathered the global recession, was to accelerate growth against the backdrop of improving economic conditions in all of our markets, and we are pleased that we have delivered on this in the first half of 2011.

This is demonstrated by the growth in customers which have increased year-on-year by 8% to 2.3 million, and credit issued which has increased by 14%. This growth has been driven by further investment in eight new branches, 7% growth in agents and selective easing of credit controls.

Strong growth has been coupled with continued good collections performance, effective credit management and tight cost control. These have positioned the Group to absorb the expected increase in funding costs from last year's refinancing, together with the net impact of higher early settlement rebate ("ESR") costs resulting from the introduction of the Consumer Credit Directive ("CCD"), which combined amounted to £11.4 million, and still deliver a substantial increase in first half profit.

2011
£m
2010
$\mathbf{f}_{\mathbf{m}}$
Change
$\pounds$ m
Change
$\%$
Change at
CER %
Customer numbers (000s) 2,288 2,114 174 8.2 8.2
Credit issued 406.4 352.4 54.0 15.3 14.2
Average net receivables 574.3 519.5 54.8 10.5 9.2
Revenue 326.7 302.7 24.0 7.9 6.8
Impairment (98.5) (97.3) (1.2) (1.2) (1.0)
228.2 205.4 22.8 11.1 9.5
Finance costs (21.8) (14.6) (7.2) (49.3) (51.4)
Agents' commission (36.2) (33.1) (3.1) (9.4) (6.8)
Other costs (134.5) 127.2) (7.3) (5.7) (3.9)
Profit before taxation* 35.7 30.5 5.2 17.0

The Group results are shown in the table below:

* From continuing operations excluding an accounting loss on the fair value of derivatives of £4.7 million (2010: profit of £3.5 million) and a pension curtailment gain of £nil (2010: £2.9 million).

IPF plc - Half-yearly Financial Report for the six months ended 30 June $2011$

Page 4 of 45

Alongside growth we also delivered improved credit quality and it was pleasing to see impairment as a percentage of revenue reduce by 2.0 percentage points to 30.1%. This was made possible by our improved collections performance which, in turn, enabled us to selectively ease lending criteria in most markets. And with more customers and a greater proportion of our customer base qualifying for offers of further credit, we were successful in growing credit issued at a stronger rate of 14% during the first half. This is reflected in an increase in average net receivables of 9% across the first half with growth in period end net receivables higher still at 12%. This will further benefit revenue growth in the second half.

As expected, following our refinancing of the business during last year, finance costs have increased by £7.2 million on the first half of 2010. Agents' commission costs, which are largely variable, increased by 7% to £36.2 million in line with growth.

We set ourselves a target last year to improve our cost-income ratio by 5 percentage points over the next five years. During the first half we have made further good progress towards this target. Other costs increased by only 4%, which includes £2 million of additional cost in Mexico to support the new organisational structure, the development of Monterrey and new branches in Puebla and Guadalajara. With revenue growing at a much faster rate, the cost-income ratio in the first half was reduced to 41.2%, an improvement of 0.8 percentage points (2010: 42.0%). This means that the annualised cost-income ratio for the Group has improved from 40.5% at the 2010 year end to 40.1% at June 2011.

Early Settlement Rebates

As previously disclosed, the CCD was passed into EU legislation in 2009 and we increased prices in July 2009 to mitigate the impact of the resultant, expected, increase in the cost of ESRs (ESRs are netted off the revenue line in the income statement). Our estimate was that the price increase would result in an annualised benefit of approximately £20 million, which would then be progressively eroded as our European markets implemented the Directive. So far the CCD has been implemented in all of our European markets except Poland and the consequent impact was a reduction in the annualised benefit of the price rise of approximately £5 million in the second half of 2010 and a further £4 million in the first half of 2011. This has meant that, as expected, first half Group revenue has increased at a rate which is two percentage points lower than average net receivables growth.

Our expectation is that the impact on the second half will be a further erosion in the benefit of the price rise of £6 million, making the total year-on-year impact on the 2011 result approximately £10 million and taking the total cumulative impact to £15 million. However, the $2011$ year-onyear impact of £10 million is expected to be lower than the previous guidance of £15 million because implementation of the CCD has been delayed in Poland until December 2011. This also means that there will be a further net increase in ESR costs in 2012 following the implementation in Poland, estimated at approximately £10 million, although the precise impact will depend on the final outcome of the Polish Office of Competition and Consumer Protection's review of our current ESR practices. In total, therefore, we expect the total annualised impact of increased rebates to be £25 million, £5 million higher than the annualised benefit of the 2009 price rise, primarily reflecting an increase in the level of early settlements since CCD implementation.

$IPF$ plc – Half-yearly Financial Report for the six months ended 30 June 2011

Page 5 of 45

Segmental results

Profitability in the first half is seasonally lower than the second half because of higher impairment during the first quarter when customer incomes are at their lowest. This has meant that the increase of approximately £11.4 million in interest and net ESR costs had a disproportionate impact on our profit margin, compared with the expected outcome for the year as a whole, and so, in some markets, has offset the underlying profit growth. The following table analyses the impact of higher interest costs on the results of each market, along with the impact of additional ESRs net of the benefit from the July 2009 price increase:

2011 2011 2011 2011 2010
Reported Increased ESR Underlying Reported
profit interest impact profit profit
$\mathbf{f}_{\mathbf{m}}$ $\pounds$ m $\pounds$ m $\mathbf{f}_{\mathbf{m}}$ $\pmb{\pmb{\text{f}}$ m
Poland 24.8 2.8 (3.2) 24.4 14.0
Czech-Slovakia 17.3 1.8 1.6 20.7 20.4
Hungary 1.7 1.8 3.9 7.4 1.5
Mexico (2.1) 0.4 (0.5) (2.2) 0.7
Romania 0.5 0.6 2.2 3.3 0.2
$UK$ – central costs (6.5) $\bullet$ $\qquad \qquad \blacksquare$ (6.5) (6.3)
Profit before
taxation 35.7 7.4 4.0 47.1 30.5

The key driver of the increase in Group profit in the first half of 2011 has been a strong performance by our Polish business. Profit increased by £10.8 million through a combination of steady growth in customers (increased by 6% to 806,000) and good growth in credit issued (16%), coupled with much reduced impairment and tight cost control. On an annualised basis, impairment has now reduced to 29.5% of revenue and is within our target range of 25% to 30%.

Our business in Czech-Slovakia continues to perform well. However, profit has fallen by £3.1 million compared with the first half of 2010. In part this reflects an additional £3.4 million of interest and ESR costs. Additionally, impairment has now been returned to normal levels compared to the unusually low impairment charge in the first half of 2010. Good growth has been achieved with credit issued up by 13% but customer growth has been slower at just 1%. Our main focus for the second half is the delivery of customer growth at a stronger rate and we have increased our agency force by 4% to support this. Encouragingly, in recent weeks we have seen much stronger customer growth.

Hungary has continued its progress with profit increased to £1.7 million, despite the £5.7 million rise in funding and ESR costs. This was driven by steady growth in customers (8%) and strong growth in credit issued $(14\%)$ , whilst impairment remains the lowest in the Group at 12.0% of revenue on an annualised basis.

In Mexico we have completed our re-organisation of the field management structure designed to provide greater management supervision and support for our development managers and agents. This has been instrumental in reducing impairment, on an annualised basis, by 4.5 percentage points to 33.6% of revenue compared to June 2010. We paused growth in the second half of last year and for much of the first half of this year whilst we made these changes and this has resulted in subdued growth in receivables and revenue. However, the successful completion of the task enabled a return to growth in the second quarter. So across the first half, customers increased by 12% to 621,000 and credit issued by 10% and this was on an accelerating trend. Successful completion of the re-organisation also supported further investment in our branch infrastructure with the opening of two new branches in the Puebla region and five in the Guadalajara region, and we now operate from 26 and 23 branches in those regions respectively. The additional costs of the new branches and the field structure, plus the full year impact of the three branches opened in Monterrey last year, was £2 million. This, coupled with an increase in interest costs of £0.4 million from last year's debt refinancing and the subdued growth in revenue, means that the Mexican business reported a loss of £2.1 million in the first half compared with a profit of £0.7 million in the first half of 2010. We believe these are worthwhile investments and the business is now well positioned for a stronger performance in the second half of the year.

Our Romanian business continues to perform strongly and, encouragingly, in the wider economy, we are beginning to see signs of improving consumer confidence and a return to economic growth. As a result of this more positive outlook, we opened one new branch in the first half with a second planned for the third quarter. The main features of the first half were an increase in customers of 21% to 226,000, with growth in credit issued up 17%, stable impairment and a substantial reduction in the cost-income ratio of 3.0 percentage points to 44.4%. This has enabled the business to absorb an additional £2.8 million of funding and ESR costs and increase first half profit to £0.5 million (2010: £0.2 million).

Foreign exchange

Changes in foreign exchange rates had no significant impact on the 2011 first half results compared with the previous year. The Group has entered derivative contracts to fix foreign currency rates used to translate approximately 85% of our forecast profits in the second half of 2011. At 30 June 2011, the fair value movement on these contracts was a £4.7 million loss based on marking these contracts to market. This loss will unwind in the second half as contracts mature. Further details are set out in note 13.

Taxation

The taxation charge for the first six months of 2011 has been based on an expected effective tax rate for the full year of 28%.

Dividend

An interim dividend of 3.00 pence per share has been declared, up by 19% (2010: 2.53 pence). The dividend is payable on 7 October 2011 to shareholders on the register at close of business on 9 September 2011. The shares will be marked ex-dividend on 7 September 2011.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 7 of 45

Balance sheet and funding

At 30 June 2011 the Group had net assets of £335.5 million (June 2010: £251.2 million) and receivables of £597.2 million, which represents an increase on the prior year of 11.7% (June 2010: £474.0 million). The Group balance sheet has, therefore, continued to strengthen in the first half of 2011 with shareholders' equity as a percentage of receivables increasing to 56.2% (June 2010: 53.0%; December 2010: 54.5%).

Borrowings at the end of June were £287.4 million (June 2010: £281.2 million). This represents a year-on-year reduction (at CER) of £19.1 million reflecting continued strong operational cash flow. Gearing, calculated as borrowings divided by shareholders' equity, has therefore reduced to 0.9 times (30 June 2010: 1.1 times).

Borrowings are supported by a diversified portfolio of debt funding, comprising both bank and bond facilities over predominantly three and five year maturities, with total facilities at 30 June 2011 of £488.1 million. This means that the Group has headroom on these facilities of £200.7 million.

Risks

In Poland, we await the conclusion of the Office of Competition and Consumer Protection's review of the Group's ESR practices. However, as previously noted, our expectation remains that implementation of the CCD will address its concerns. Poland is the last of our European markets to implement the CCD and this will enter into force on 18 December 2011.

The detailed schedule of the Group's risks, and related risk appetite, can be found in note 2.

Strategy

New market entry remains a core element of our long-term strategy. Although we do not intend to commence pilot operations in a new market in 2011, we have broadened our detailed research programme to include Chile, Indonesia, Spain and Turkey. These supplement the markets that we have previously researched in detail, namely Bulgaria, India and Ukraine. We expect to complete our review of new markets and to have determined our next new country by the first quarter of 2012.

Outlook

The economies of the markets in which we operate are performing strongly. However, the risk remains that these markets may be impacted adversely by the difficulties being experienced in other, more established economies, particularly in Europe. As a result, we continue to monitor economic conditions carefully and will maintain a cautious setting on our credit management systems, which we know from previous experience can be adjusted very quickly to respond to adverse changes in economic conditions.

We will continue to manage costs and credit quality carefully and to focus on risk controlled growth in all of our markets during the second half of the year. Our business has performed well in the first half and has good momentum. We are confident of delivering a good performance for the year as a whole.

$IPF$ plc – Half-yearly Financial Report for the six months ended 30 June 2011

Page 8 of 45

Review of operations

Poland

Poland is our largest market and has performed very strongly in the first half of 2011, continuing the progressive improvement seen during 2010. During the first half, the Polish business delivered an increase in profit of £10.8 million. The key drivers of this were steady growth in customers (increased by $6\%$ to 806,000) and stronger growth in credit issued (16%), coupled with good collections performance, improved credit quality and tight cost control.

2011
£m
2010
£m
Change
$\mathbf{m}$
Change
$\%$
Change at
CER %
Customer numbers (000s) 806 762 44 5.8 5.8
Credit issued 157.8 135.3 22.5 16.6 15.9
Average net receivables 240.7 221.7 19.0 8.6 7.9
Revenue 138.2 121.2 17.0 14.0 13.3
Impairment (47.9) (45.7) (2.2) (4.8) (5.0)
90.3 75.5 14.8 19.6 18.2
Finance costs (8.1) (6.0) (2.1) (35.0) (35.0)
Agents' commission (13.2) (12.2) (1.0) (8.2) (7.3)
Other costs (44.2) (43.3) (0.9) (2.1) (0.7)
Profit before taxation 24.8 14.0 10.8 77.1
Underlying profit 24.4 14.0 10.4

We believe there are significant opportunities for us to grow in the Polish market and so the Polish business has increased its focus on customer growth since the third quarter of 2010. Agents have been increased by over 500 (6%) so far this year to allow this potential to be realised. As a result, we have seen an increase in the rate of customer growth to 6% and customers have returned to over 800,000 for the first time since 2008.

Credit issued grew by 16%, a faster rate than customer growth. This was due to a combination of increased sales opportunities to existing quality customers, largely as a result of the improved collections performance, together with targeted easing of credit rules. As a result, average net receivables increased by 8% year-on-year. Revenue grew at the faster rate of 13%, largely due to the continued positive impact of the increase in service charge that was implemented in the second half of 2009.

Impairment as a percentage of revenue was reduced by 3.0 percentage points from 37.7% to 34.7% due to good credit and collections management, and the absence of the severe weather that negatively impacted collections performance in the first half of 2010. As expected, annualised impairment as a percentage of revenue has reduced from 30.6% at December 2010 to 29.5% and has, therefore, moved back into our target range.

Page 9 of 45

Finance costs have increased by $\pounds 2.1$ million due to higher interest rates partially offset by lower borrowings. Agents' commission costs increased broadly in line with growth in the business and continue to account for around 10% of revenue.

Other costs were tightly managed and grew by less than 1% despite much stronger business growth. As a result, we reduced the cost-income ratio for the first half by 3.7 percentage points from 35.7% to 32.0%.

Czech Republic and Slovakia

Our business in Czech-Slovakia continues to perform well. Underlying profit increased by £0.3 million compared to a very strong first half performance last year which benefited from unusually low levels of impairment. Reported profit reduced by £3.1 million compared with the first half of 2010, reflecting an additional £3.4 million of interest and ESR costs together with a higher level of impairment.

2011
$\mathbf{f}_{\mathbf{m}}$
2010
£m
Change
$\pounds$ m
Change
$\%$
Change at
CER %
Customer numbers (000s) 387 383 4 1.0 1.0
Credit issued 97.0 82.9 14.1 17.0 13.2
Average net receivables 146.3 130.4 15.9 12.2 8.1
Revenue 73.9 68.2 5.7 8.4 4.4
Impairment (18.1) (14.0) (4.1) (29.3) (24.8)
55.8 54.2 1.6 3.0 (0.9)
Finance costs (3.3) (1.9) (1.4) (73.7) (73.7)
Agents' commission (8.0) (6.9) (1.1) (15.9) (11.1)
Other costs (27.2) (25.0) (2.2) (8.8) (1.9)
Profit before taxation 17.3 20.4 (3.1) (15.2)
Underlying profit 20.7 20.4 0.3

Like our other Central European businesses, an important focus of the Czech-Slovakia operation is controlled growth and we increased agents by 4% to support this. Credit issued was increased strongly in the first half, up by 13%, largely through increased lending to existing customers. However, growth in customers was slower at 1%, although in the final six weeks of the first half increased agent numbers and marketing spend translated into higher rates of growth. A target for the remainder of this year is the delivery of stronger customer growth.

Average net receivables grew by 8% whereas growth in revenue was lower at 4% reflecting a reduction in yield from higher ESRs following the introduction of the CCD.

Credit quality is good and impairment is below the lower end of our 25% to 30% target range, with annualised impairment as a percentage of revenue at 21.9%. However, as planned, impairment has increased as a result of stronger growth and some easing of credit controls, rising for the first half by four percentage points to 24.5% of revenue.

Higher funding costs drove an increase in finance costs which was partially offset by lower borrowing levels. Agents' commission costs have increased in line with the growth in the business. Other costs have increased by 2% reflecting continued tight cost control, allowing a continued improvement in the cost-income ratio.

$IPF$ plc – Half-yearly Financial Report for the six months ended 30 June 2011

Page 10 of 45

Hungary

Hungary has continued to perform well with a combination of good growth and excellent credit quality. Underlying profit increased by £5.9 million, compared to last year whilst reported profit increased to £1.7 million (2010: £1.5 million), after a £5.7 million increase in funding and ESR costs.

2011
$\mathbf{f}_{\mathbf{m}}$
2010
$\pounds$ m
Change
£m
Change
%
Change at
CER %
Customer numbers (000s) 248 229 19 8.3 8.3
Credit issued 50.8 44.3 6.5 14.7 14.4
Average net receivables 72.2 62.2 10.0 16.1 15.9
Revenue 38.0 38.1 (0.1) (0.3) (0.5)
Impairment (6.9) (9.3) 2.4 25.8 24.2
31.1 28.8 2.3 8.0 6.9
Finance costs (4.4) (2.6) (1.8) (69.2) (76.0)
Agents' commission (6.7) (6.1) (0.6) (9.8) (8.1)
Other costs (18.3) (18.6) 0.3 1.6 3.7
Profit before taxation 1.7 1.5 0.2 13.3
Underlying profit 7.4 1.5 5.9

Following the downsizing implemented in 2009, a key objective is to progressively re-build the business to its previous level of over 300,000 customers. We are making steady progress towards this objective with customers increased by 19,000 (8%) compared with June 2010. This growth. combined with a careful easing of credit controls, has supported growth in credit issued at a faster rate of 14% and this resulted in an increase in average net receivables of 16%.

In common with other markets that have implemented the CCD, higher ESRs have had an adverse impact on revenue growth. However, the impact in Hungary of £3.9 million is proportionately higher than the other markets because of a higher incidence of customer early settlement. This reflects the unusually high quality customer portfolio in Hungary and we believe that this will reduce as the business returns to its former scale and as impairment levels normalise.

Despite some easing of credit settings, credit quality and collections continue to be excellent. As a result impairment as a percentage of revenue reduced to 18.2% (2010: 24.4%) and annualised impairment as a percentage of revenue was 12.0%, well below our target range of 25% to 30%.

Finance costs have increased due to higher funding margins; whilst agents' commission has increased in line with growth in the business. Other costs have reduced by 4% compared with the first half of 2010.

Mexico

Good progress was made in Mexico. During the second half of last year we reduced growth and paused geographic expansion whilst we implemented a new field management structure designed to reduce spans of control and improve management supervision for our development managers and agents. We have now successfully embedded this new structure.

The reduced growth in customers and receivables in the second half of last year and much of the first quarter of this year have resulted in revenue being relatively flat compared to the first half of last year. This, combined with additional costs amounting to £2.4 million from the new operations management structure, new branches and expansion of the Monterrey region, and additional interest costs from last year's debt refinancing have turned a small (£0.7 million) profit for the first half of last year into a £2.1 million loss for the first half of this year. Nonetheless, we believe this is a worthwhile investment which creates a sound platform for future growth.

2011 2010 Change Change Change at
£m $\pounds$ m $\mathop{\text{Im}}$ % CER %
Customer numbers (000s) 621 553 68 12.3 12.3
Credit issued 60.0 54.5 5.5 10.1 10.1
Average net receivables 66.5 64.9 1.6 2.5 2.0
Revenue 50.5 50.3 0.2 0.4 0.4
Impairment (17.3) (20.1) 2.8 13.9 14.4
33.2 30.2 3.0 9.9 10.3
Finance costs (3.7) (2.4) (1.3) (54.2) (54.2)
Agents' commission (5.6) (5.5) (0.1) (1.8) 3.4
Other costs (26.0) (21.6) (4.4) (20.4) (22.6)
(Loss)/profit before
taxation (2.1) 0.7 (2.8) (400.0)
Underlying (loss)/profit (2.2) 0.7 (2.9)

Customers increased by 12% year-on-year to a total of 621,000 at the end of June, and growth in credit issued was 10%. This growth was skewed towards the second quarter and, as a result of this second quarter bias, average net receivables increased more slowly by only 2% and revenue was broadly similar to last year. The full benefit of this growth will be felt in the second half.

Collections performance was improved substantially because of the improved supervision provided by the new field management structure and this resulted in a reduction in first half impairment as a percentage of revenue from 39.9% to 34.3%. Annualised impairment has also improved by 4.5 percentage points to 33.6%.

Finance costs increased due to a combination of higher margins following the debt refinancing and higher levels of borrowing. Agents' commission costs have remained relatively stable, in line with revenue.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

The additional costs of the new branches and field restructure, plus the year-on-year impact of the three branches opened in Monterrey last year, was £2 million. This resulted in an increase in other costs of 23%.

2011
$\mathbf{f}_{\mathbf{m}}$
2010
$\pounds$ m
Change
$\pounds$ m
Change
$\%$
Puebla region 1.8 2.7 (0.9) (33.3)
Guadalajara region 1.9 2.6 (0.7) (26.9)
Monterrey region (1.0) (0.5) (0.5) (100.0)
Central costs (4.8) (4.1) (0.7) (17.1)
(Loss)/profit before
taxation (2.1) 0.7 (2.8) (400.0)

The (loss)/profit before taxation is analysed by region as follows:

Romania

Our Romanian business performed well in the first half of 2011 increasing profit to £0.5 million (2010: £0.2 million), despite an additional £2.8 million of funding and ESR costs. Consumer confidence has improved and the local economy has started to grow; and as a result we have recommenced geographical expansion by opening a new branch, with a second planned for the third quarter. We have also increased agents by 15% in order to support our planned growth.

2011 2010 Change Change Change at
£m £m £m $\%$ CER %
Customer numbers (000s) 226 187 39 20.9 20.9
Credit issued 40.8 35.4 5.4 15.3 16.6
Average net receivables 48.6 40.3 8.3 20.6 22.1
Revenue 26.1 24.9 1.2 4.8 6.1
Impairment (8.3) (8.2) (0.1) (1.2) (2.5)
17.8 16.7 1.1 6.6 7.9
Finance costs (3.0) (2.3) (0.7) (30.4) (36.4)
Agents' commission (2.7) (2.4) (0.3) (12.5) (12.5)
Other costs (11.6) (11.8) 0.2 1.7 1.7
Profit before taxation 0.5 0.2 0.3 150.0
Underlying profit 3.3 0.2 3.1

We have grown customers 21% year-on-year to 226,000, with credit issued growth of 17%. As a result, average net receivables grew by 22%. Revenue grew at the lower rate of 6% due to the impact of higher ESRs.

Alongside growth, credit quality has been improved and impairment as a percentage of revenue has fallen in the first half of the year from 32.9% to 31.8%; whilst annualised impairment as a percentage of revenue has improved to 34.0%.

Finance costs have increased due to higher funding margins and agents' commission costs have increased in line with collections. Other costs are 2% lower than last year despite the increased scale of the business, and this has resulted in an improvement in the cost-income ratio from 47.4% to 44.4%.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 14 of 45

International Personal Finance plc Condensed consolidated interim financial information for the six months ended 30 June 2011

Consolidated income statement

Unaudited Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
Notes £m $\pounds$ m $\operatorname{fm}$
Revenue 4 326.7 302.7 608.7
Impairment 4 (98.5) (97.3) (168.1)
Revenue less impairment 228.2 205.4 440.6
Finance costs (21.8) (14.6) (40.7)
Other operating costs (55.5) (39.7) (93.7)
Administrative expenses (119.9) (114.2) (218.0)
Total costs (197.2) (168.5) (352.4)
Profit before taxation 4 31.0 36.9 88.2
Profit before taxation, exceptional
items and fair value adjustments 35.7 30.5 92.1
Exceptional items 2.9 (3.9)
Fair value adjustments 13 (4.7) 3.5
Profit before taxation 4 31.0 36.9 88.2
Tax expense – UK 0.1
$-$ Overseas (8.7) (9.6) (29.1)
Total tax expense 5 (8.7) (9.6) (29.0)
Profit after taxation attributable to
equity shareholders 22.3 27.3 59.2

Earnings per share

Unaudited
Six months
ended
Unaudited
Six months
ended
Audited
Year
ended
Notes 30 June
2011
pence
30 June
2010
pence
31 December
2010
pence
Basic
Diluted
6
6
8.79
8.69
10.76
10.65
23.34
23.09

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 15 of $45$

Earnings per share before exceptional items and fair value adjustments

Unaudited
Six months
ended
30 June
Unaudited
Six months
ended
30 June
Audited
Year
ended
31 December
2011 2010 2010
Notes pence pence pence
Basic 6 10.13 8.89 24.57
Diluted 6 10.03 8.78 24.32

Dividend per share

Unaudited
Six months
ended
Unaudited
Six months
ended
Audited
Year
ended
Notes 30 June
2011
pence
30 June
2010
pence
31 December
2010
pence
Interim dividend 7 3.00 2.53 2.53
Final dividend 7 - 3.74
Total dividend 3.00 2.53 6.27

Dividends paid

Unaudited Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
Notes $\mathbf{f}_{\mathbf{m}}$ £m $\mathop{\text{Im}}$
Interim dividend of 3.00 pence (2010:
2.53 pence) per share 7 6.5
Final dividend of 3.74 pence (2010:
3.40 pence) per share 7 9.5 8.6 8.6
Total dividends paid 9.5 8.6 15.1

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 16 of 45

Consolidated statement of comprehensive income

Unaudited
Six months
Unaudited
Six months
Audited
Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
$\mathbf{f}_{\mathbf{m}}$ $\pounds$ m $\pmb{\pmb{\pmb{\text{}}}}$
Profit after taxation attributable to equity
shareholders 22.3 27.3 59.2
Other comprehensive income:
Exchange gains/(losses) on foreign currency
translations (see note 12) 12.7 (27.8) 0.7
Net fair value (losses)/gains $-\cosh f$ flow
hedges (3.1) 1.1 4.1
Actuarial gains/(losses) on retirement benefit
obligation 1.1 (1.9) 0.8
Tax credit/(charge) on items taken directly to
equity 0.2 0.2 (2.2)
Other comprehensive income/(expense), net
of taxation 10.9 (28.4) 3.4
Total comprehensive income/(expense) for
the period attributable to equity
shareholders 33.2 (1.1) 62.6

The notes to the condensed consolidated financial information form an integral part of this consolidated interim financial information.

Consolidated balance sheet

Unaudited Unaudited Audited
30 June 30 June 31 December
2011 2010 2010
Notes £m $\pounds$ m £m
Assets
Non-current assets
Intangible assets 4.5 9.2 6.8
Property, plant and equipment 8 35.6 34.9 35.7
Deferred tax assets 50.3 42.6 48.5
90.4 86.7 91.0
Current assets
Amounts receivable from customers
- due within one year 587.9 466.3 558.8
- due in more than one year 9.3 7.7 8.1
9 597.2 474.0 566.9
Derivative financial instruments 4.2
Cash and cash equivalents 26.1 29.9 23.5
Trade and other receivables 25.8 16.9 21.3
649.1 525.0 611.7
Total assets 739.5 611.7 702.7
Liabilities
Current liabilities
Bank borrowings 10 (20.2) (19.1) (19.5)
Derivative financial instruments (11.2) (7.8) (4.5)
Trade and other payables (81.8) (48.9) (55.9)
Current tax liabilities (22.2) (16.6) (25.7)
(135.4) (92.4) (105.6)
Non-current liabilities
Retirement benefit obligation 11 (1.4) (6.0) (3.3)
Bank borrowings 10 (267.2) (262.1) (284.8)
(268.6) (268.1) (288.1)
Total liabilities (404.0) (360.5) (393.7)
Net assets 335.5 251.2 309.0
Shareholders' equity 25.7 25.7 25.7
Called-up share capital 11.3
Other reserves 21.4 (18.7)
Retained earnings 288.4 244.2 272.0
Total equity 335.5 251.2 309.0

The notes to the condensed consolidated financial information form an integral part of this consolidated interim financial information.

Consolidated statement of changes in shareholders' equity for the six months ended 30 June 2011

Unaudited
Called-
up share Other Other Retained
capital reserve reserves* earnings Total
$\pmb{\pmb{\pmb{\text{}}}}$ $\pounds$ m $\pounds$ m £m $\pounds$ m
Balance at 1 January 2010 25.7 (22.5) 30.8 225.8 259.8
Comprehensive income:
Profit after taxation for the period 27.3 27.3
Other comprehensive income:
Exchange losses on foreign currency
translations
(27.8) (27.8)
Net fair value gains - cash flow hedges 1.1 1.1
Actuarial losses on retirement benefit
obligation (1.9) (1.9)
Tax (charge)/credit on items taken
directly to equity (0.3) 0.5 0.2
Total other comprehensive expense (27.0) (1.4) (28.4)
Total comprehensive (expense)/income
for the period (27.0) 25.9 (1.1)
Transactions with owners:
Share-based payment adjustment to
reserves 1.1 1.1
Dividends paid to Company
shareholders (8.6) (8.6)
Balance at 30 June 2010 25.7 (22.5) 3.8 244.2 251.2
Balance at 1 July 2010 25.7 (22.5) 3.8 244.2 251.2
Comprehensive income:
Profit after taxation for the period 31.9 31.9
Other comprehensive income:
Exchange gains on foreign currency
translation 28.5 28.5
Net fair value gains - cash flow hedges 3.0 3.0
Actuarial gains on retirement benefit
obligation 2.7 2.7
Tax charge on items taken directly to
equity (1.5) (0.9) (2.4)
Total other comprehensive income 30.0 1.8 31.8
Total comprehensive income for the
period 30.0 33.7 63.7
Transactions with owners:
Share-based payment adjustment to
reserves 0.6 0.6
Dividends paid to Company
shareholders (6.5) (6.5)
Balance at 31 December 2010 25.7 (22.5) 33.8 272.0 309.0

* Includes foreign exchange reserve, hedging reserve and amounts paid to acquire shares by employee trust.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

$\sim$

Page 19 of 45

Consolidated statement of changes in shareholders' equity for the six months ended 30 June 2011 (continued)

Unaudited
Called-
up share Other Other Retained
capital reserve reserves* earnings Total
$\pounds$ m $\mathbf{f}_{\mathbf{m}}$ $\pmb{\pmb{\pmb{\text{}}}}$ $\mathop{\text{fm}}$ $\pmb{\pmb{\pmb{\text{f}}}}$
Balance at 1 January 2011 25.7 (22.5) 33.8 272.0 309.0
Comprehensive income:
Profit after taxation for the period 22.3 22.3
Other comprehensive income:
Exchange gains on foreign currency
translation (see note 12) 12.7 12.7
Net fair value losses - cash flow hedges (3.1) (3.1)
Actuarial gains on retirement benefit
obligation 1.1 1.1
Tax credit/(charge) on items taken
directly to equity 0.5 (0.3) 0.2
Total other comprehensive income 10.1 0.8 10.9
Total comprehensive income for the
period 10.1 23.1 33.2
Transactions with owners:
Share-based payment adjustment to
reserves 2.8 2.8
Dividends paid to Company
shareholders (9.5) (9.5)
Balance at 30 June 2011 25.7 (22.5) 43.9 288.4 335.5

* Includes foreign exchange reserve, hedging reserve and amounts paid to acquire shares by employee trust.

The notes to the condensed consolidated financial information form an integral part of this consolidated interim financial information.

Consolidated statement of cash flows

Unaudited Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
£m £m £m
Cash flows from operating activities
Cash generated from operations 58.4 67.2 97.3
Established markets 60.0 58.3 93.8
Developing markets (1.6) 8.9 3.5
58.4 67.2 97.3
Interest paid (9.9) (14.6) (35.7)
Income tax paid (12.3) (8.9) (22.6)
Net cash generated from operating activities 36.2 43.7 39.0
Cash flows from investing activities
Purchases of property, plant and equipment (6.1) (4.8) (10.6)
Proceeds from sale of property, plant and
equipment 2.0 0.8 2.9
Purchases of intangible assets (0.2) (0.3) (0.5)
Net cash used in investing activities (4.3) (4.3) (8.2)
Net cash from operating and investing
activities
Established markets 37.1 35.7 42.5
Developing markets (5.2) 3.7 (11.7)
31.9 39.4 30.8
Cash flows from financing activities
Proceeds from borrowings 7.6 275.6
Repayment of borrowings (28.3) (30.0) (298.5)
Dividends paid to Company shareholders (9.5) (8.6) (15.1)
Net cash used in financing activities (30.2) (38.6) (38.0)
Net increase/(decrease) in cash and cash
equivalents 1.7 0.8 (7.2)
Cash and cash equivalents at the start of the
period 23.5 31.2 31.2
Exchange gains/(losses) on cash and cash
equivalents 0.9 (2.1) (0.5)
Cash and cash equivalents at the end of the
period 26.1 29.9 23.5

Established markets: Poland, Czech-Slovakia, Hungary and UK central costs.
Developing markets: Mexico and Romania.

IPF plc -- Half-yearly Financial Report for the six months ended 30 June 2011

Reconciliation of profit after taxation to cash flows

Unaudited Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
$\mathbf{f}_{\mathbf{m}}$ $\pmb{\pmb{\pmb{\text{}}}}$ $\mathbf{f}_{\mathbf{m}}$
Profit after taxation 22.3 27.3 59.2
Adjusted for:
Tax expense 8.7 9.6 29.0
Finance costs 21.8 14.6 40.7
Share-based payment charge 1.0 1.1 1.7
Pension charge 0.1 0.2 (2.7)
Depreciation of property, plant and
equipment 5.2 5.8 11.4
Profit on sale of property, plant and
equipment (0.3)
Amortisation of intangible assets 2.5 2.5 5.1
Changes in operating assets and liabilities:
Amounts receivable from customers (14.3) 9.1 (36.6)
Trade and other receivables (2.9) (6.3) (5.3)
Trade and other payables 11.1 10.2 (4.9)
Retirement benefit obligation (0.7) (3.7) (0.7)
Derivative financial instruments 3.6 (3.2) 0.7
Cash generated from operations 58.4 67.2 97.3

The notes to the condensed consolidated financial information form an integral part of this consolidated interim financial information.

1. Basis of preparation

This unaudited condensed consolidated interim financial information for the six months ended 30 June 2011 has been prepared in accordance with the Disclosure and Transparency Rules (DTR) of the Financial Services Authority and with IAS 34 'Interim financial reporting' as adopted by the European Union. This condensed consolidated interim financial information should be read in conjunction with the Annual Report and Financial Statements for the year ended 31 December 2010, which have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRS). This condensed consolidated interim financial information was approved for release on 20 July 2011.

This condensed consolidated interim financial information does not comprise statutory accounts within the meaning of Section 434 of the Companies Act 2006. The Annual Report and Financial Statements for the year ended 31 December 2010 (the Financial Statements) were approved by the board on 2 March 2011 and delivered to the Registrar of Companies. The Financial Statements contained an unqualified audit report and did not include an emphasis of matter paragraph or any statement under Section 498 of the Companies Act 2006. The Financial Statements are available on the Group's website (www.ipfin.co.uk).

The directors are satisfied that the Group has sufficient resources to continue in operation for the foreseeable future, a period of not less than 12 months from the date of this report. Accordingly they continue to adopt the going concern basis in preparing the condensed consolidated interim financial information.

Deloitte LLP were appointed as the Company's auditor at the annual general meeting held on 11 May 2011, replacing PricewaterhouseCoopers LLP. This condensed consolidated interim financial information has been reviewed by the Group's auditors Deloitte LLP but has not been audited.

Except as described below, the accounting policies adopted in this interim condensed consolidated financial information are consistent with those adopted in the Financial Statements for the year ended 31 December 2010. The accounting polices are detailed in those Financial Statements.

The following new standards, amendments to standards and interpretations are mandatory for the first time for the financial year beginning 1 January 2011, but do not have any impact on the Group:

  • Amendment to IFRS 1 (January 2010), 'Limited Exemption from Comparative IFRS 7 Disclosures for First-Time Adopters';
  • IAS 24 (revised November 2009) 'Related Party Disclosures';
  • Amendment to IAS 32 (October 2009) 'Classification of Rights Issues';
  • Improvements to IFRSs 2010 (May 2010); $\bullet$
  • Amendments to IFRIC 14 (November 2009) 'Prepayments of a Minimum Funding Requirement'; and
  • IFRIC 19 'Extinguishing Financial Liabilities with Equity Instruments'.

2. Principal risks

In accordance with the Disclosure and Transparency Rules, a description of the principal risks (and the mitigating factors in place in respect of these) is included below. The directors believe that the Group's principal risks have not changed since the publication of the Annual Report and Financial Statements 2010.

Strategic risk Risk appetite statement Mitigation
Growth
Our aim is to deliver value to
shareholders through rapid,
sustainable growth. There is a
risk that we fail to deliver
targeted levels of growth or that
we grow too rapidly, creating
unacceptably high levels of
credit, operational or funding
risk.
We will optimise
sustainable growth in
shareholder value without
breaching our stated levels
of credit, operating and
funding risks.
We comply with the following
areas to ensure this risk is kept
within appetite:
- credit risk;
- operating risk; and
- funding risk.
Concentration risk
We have a competitive
advantage in the provision of
home credit and, accordingly,
our strategy is to concentrate on
expansion through this single
product. This concentration
increases exposure to adverse
regulatory or competitive
threats.
We accept the heightened
risk of a single product
strategy because of the
superior returns this affords.
We periodically review options to
enhance the customer offering
through the provision of other
products and services which may
appeal to our customers and are
complementary to our home credit
offer.
Economic risk
The condition of the economies
in which we operate and the
implications of this for our
customers will have an impact
on our business performance.
Customers' ability to repay
loans will be affected by events,
such as unemployment or
under-employment which
impact household incomes.
Reduced demand, reduced
revenue and increased
impairment may result.
We accept the risk that
economic conditions in the
markets in which we operate
may change and this will
impact our performance.
We have a resilient business
model because our loan book is
short term; on average just five
months repayments are
outstanding, which means we can
quickly change the risk-return
profile of our lending. In addition,
our credit management and
impairment systems, together with
close customer relationships,
allow us to detect and respond
rapidly to changes in customer
circumstances and payment
performance.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 24 of 45

Strategic risk Risk appetite statement Mitigation
Reputation / Regulation risk We will always aim to We actively operate Treating
We operate in emerging markets comply with all relevant Customers Fairly principles in all
in which the legal and regulations but accept that markets to protect our brand and
regulatory regimes can be the regulatory environment reputation.
subject to rapid and significant within which we operate is
change. This presents a beyond our direct control We operate a legal and regulatory
potential risk to the operation of and that changes in governance regime which
the business, potentially regulation may have a monitors compliance with all
resulting in reductions in profit, material impact on the relevant regulations and escalates
fines or the withdrawal of business and its profitability. to the Board, for action, any areas
operating licences. It is possible that regulation of concern.
of consumer lending could
Specific risks include: lead to the removal of a We foster open relationships with
licence to trade in one or regulatory bodies and monitor
- changes to the regulation of more markets. closely developments in all our
credit or the sale of credit by markets, and in respect of the EU
intermediaries or other laws that as a whole. We have well
may impact the operation of the established and experienced
business and / or result in higher corporate affairs teams in all our
costs; and markets.
- controls on the level or We work proactively with opinion
structure of charges for interest, formers to ensure the business is
agent service or other services well understood. This is facilitated
that may impact the operation of by membership of the British
the business or its level of Chamber of Commerce and / or
profit. relevant local trade bodies, and
Eurofinas in Brussels.
In addition, our reputation may
be adversely affected by ill- We have an international legal
informed comment or committee to oversee legal risks
malpractice which in turn may across the Group.
damage our brand and reduce
customer demand. We have an effective corporate
responsibility programme in
place.
We have clear operating
guidelines and policies to ensure
consistency and compliance with
our values.
We pursue an active
communications programme that
aims to foster a good
understanding of the Company.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 25 of 45

Strategic risk Risk appetite statement Mitigation
Competition risk We accept the risk that Our distinctive operating model
Increased competition may increased competition may and high levels of personal service
reduce our market share, reduce our market share. engender high levels of customer
leading to increased costs of In new markets we conduct satisfaction and retention. Market
customer acquisition and detailed research to identify research is regularly undertaken to
retention and reduced credit those segments in a monitor satisfaction levels,
issued, lower revenue and lower particular market we would identify usage of other financial
profitability. look to serve, the current products and monitor competitor
level of competition and the activity. We look to continuously
extent of our potential improve the service we offer to
competitive advantage. customers.
Credit risk We will target annual Group We have effective credit
Credit risk is intrinsic in impairment as a percentage management systems and rules in
consumer lending and of revenue of between 25% place for evaluating and
represents the risk that and 30%. controlling the risk from lending
customers fail to repay part or to new and existing customers,
all of a loan as they fall due, which are managed at branch
leading to levels of impairment level. This is supplemented by the
that are too high in relation to weekly contact between our
the charges made. agents and customers allowing a
regular assessment of credit risk.
There is always a trade-off Performance is monitored against
between sales growth and credit benchmarks set for each product
risk and there is a business risk term and loan sequence.
that credit controls are
inappropriately positioned Our agents are incentivised
leading to a sub-optimal level of primarily to collect rather than
profitability. In setting credit lend, thereby ensuring they focus
controls and establishing this on responsible lending.
trade-off, we believe that an
impairment level of over 30% We have credit exception
destroys customer lifetime value reporting in place to report and
as a result of higher customer follow up on all loans issued
turnover and, in turn, this leads outside the criteria defined within
to high staff and agent turnover our application and behavioural
as a result of the level of arrears scoring systems.
work required. Conversely, we
believe that an impairment level Group and country level credit
below 25% indicates that we are committees review credit controls
rejecting profitable lending at country and branch level each
opportunities that would month allowing rapid response to
increase lifetime value. the changing market conditions.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Strategic risk Risk appetite statement Mitigation
Funding and liquidity risk We will aim to maintain a The business is well capitalised
We fund our activities capital structure (equity and with equity to receivables of 56%.
and growth through a debt) that provides, under a At 30 June 2011 there was
combination of equity capital, stressed scenario, sufficient headroom of £200.7 million on
retained earnings and bank and committed funding facilities £488.1 million of bonds, and
bond debt funding. There is a to cover forecast borrowings syndicated and bilateral banking
risk that sufficient funding may plus operational headroom facilities.
not be available to support our for the next 18 months on a
business plan, and that there rolling basis, and ensures Our banking facilities are
may be insufficient funding in there is no reasonable committed until November 2013
the currencies in which we lend likelihood of a covenant and bond funding matures in
or that it is not available at an breach or rating downgrade. 2015.
economic price.
We have committed funding
This is particularly relevant sufficient for our business plan
following the significant until November 2013.
reduction in the general
availability of bank and capital A Group Treasury Governance
markets funding. Structure is in place to ensure that
adherence to Group policies is
A specific risk is that a breach measured, monitored and
of banking covenant may trigger managed on a monthly basis.
a withdrawal of part or all of
our debt facilities and, at
extremes, this may lead to the
going concern status of the
business being called into
question.

$IPF$ plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 27 of 45

Strategic risk Risk appetite statement Mitigation
Operating risk - general We accept that expanding We have defined our standard
Our ambition is to grow rapidly our business creates operating model and set this out in
and to expand our business into additional risk of our Best Practice Guide, which all
new, emerging markets. There operational our markets have implemented.
is a risk that our model would
not be scalable if we were to fail
to apply our business model
consistently or if there was a
systematic breakdown of the
operating procedures, processes,
systems or controls that
underpin the model.
underperformance.
We will not accept any
persistent or significant
variations to our standard
operating model for factors
other than local legal
requirements.
We will not accept Best
Practice Guide (our
measurement of compliance
with the standard operating
model) scores less than
95%.
We only implement significant
business change initiatives
following a proven and approved
champion/challenger business
case and pilot.
We ensure that new branch or
interview room openings are made
using staff with a minimum of six
months' relevant experience.
We operate a risk-based internal
audit programme.
We operate a Risk Management
Framework designed to ensure all
key risks are identified, measured,
monitored and appropriately
mitigated.
Operating risk – accuracy and
appropriate reporting
The integrity of our control and
information systems requires
that the financial position of the
business is known accurately
and in a timely fashion. There is
a risk that we do not have
systems, controls and processes
which ensure this can be
delivered.
We aim to design and
operate performance
reporting and financial
control systems where there
is no material risk from
failures of internal systems
and controls.
We will only implement
significant changes to controls or
processes following a proven and
approved business case and pilot.
We have an internal control
framework and associated
assurance mechanisms to ensure
the on-going systems, controls and
processes are operating as
required.
All changes to products, pricing
and the accounting polices for
receivables are matters reserved to
the Board.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 28 of 45

Strategic risk Risk appetite statement Mitigation
Operating risk - people We continually seek to improve
(i) Safety our processes to ensure high
We operate a model which We will take all reasonably standards of safety. Our Health
involves a high degree of practicable steps to mitigate and Safety Governance Structure
customer contact at the homes risks to all employees and ensures that policies and
of our customers. In common agents in the operation of procedures are in place to foster
with other groups of 'lone their duties. We will not compliance with all relevant
workers' there are risks of tolerate any material legislation and ensure
personal accident or assault breaches of relevant Health that all reasonably practicable
associated with such home and Safety legislation. steps are taken to mitigate risks to
contact. all employees and agents in the
operation of their duties.
(ii) Availability We will aim to have
We operate within a sector of
the market in which there are
We have a formal talent
sufficient depth of personnel
able to implement the
development programme aimed at
few other players of a strategy of the Group but delivering sufficient high-quality
significant size, limiting the size
of the recruitment market for
will only grow the business managers to meet future plans. A
learning and development
key staff. In addition, we are at a rate consistent with the framework has also been
seeking high levels of growth in skills availability and implemented.
existing and new markets. experience of personnel.
These factors combine to We aim to have approved
present the risk of a shortage of succession plans for all senior
personnel of appropriate skills management positions.
and knowledge to successfully
implement the Group strategy. We aim to have a minimum of
two named Country Managers and
Operations Directors in waiting.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 29 of 45

Strategic risk Risk appetite statement Mitigation
Operating risk – service We will not accept any Robust business continuity
disruption material risk of the processes, procedures and a
We operate a business permanent destruction or reporting framework are in place
which is highly dependent upon loss of the books and in all markets to enable us to
its IT systems and business records (including customer continue trading and to recover
processes in the delivery of an data) of the business. full functionality as soon as
excellent service. There is a risk practicable in the event of such an
that the failure of these systems We will aim to manage the occurrence. These are regularly
and processes may impact the losses arising from the risk tested and reviewed. Strategies
overall customer experience of disruption to business are revised where necessary.
resulting in lost business activities to be no more than
opportunities, specifically: 10% of the expected pre-tax We perform a Business Impact
profit for any year. Assessment every two years in
- day-to-day operations each of our markets.
disrupted in the event of
damage to, or interruption or There is continuous investment in
failure of, information, credit the development of IT platforms.
appraisal and communication
systems;
- failure to provide quality
service to customers and loss of
data; and
- disruption of activities
increasing costs or reducing
potential net revenues.
$\sim 10^7$

$\overline{IPF~plc-Half\text{-}\text{yearly Financial Report for the six months ended 30 June 2011}}$

Page 30 of 45

Strategic risk Risk appetite statement Mitigation
Business development risk- We accept that continuous We have a test and learn approach
change management
We aim to continuously
improve our business
performance. This involves
change to systems, processes,
reward systems and people.
Through implementing change
there is a risk that planned
benefits are not realised or there
are unintended consequences.
change and improvement
carries risk but only to the
extent that changes are not
tested and evaluated on a
pilot basis before
deployment.
and all significant change is
subject to user acceptance testing
and pilot evaluation before
deployment. We have a clear
strategy for the development of
revisions to IT systems and
operational processes.
Standard project management
methodology is applied across the
New markets risk
Our strategy includes entry into
new markets that offer good,
profitable growth potential.
There is a risk that we choose
the wrong market or enter it at
the wrong time.
We accept that new market
entry carries the risk of
failure that cannot be fully
mitigated by research and
careful preparation. We will
limit the impact of failure on
the income statement such
that the annual operating
costs of new market pilots,
together with the estimated
cost of the closure and write
down of all new market
pilots, will be no more than
20% of annual pre-tax
profit.
Group.
A report is made for Board
approval in respect of all potential
new countries based on our new
market entry criteria.
We assess the potential to enter a
new country in accordance with our
seven entry tests.
Progression from a pilot to a roll-
out phase will only be authorised
by the Board following a period of
a successful pilot and formal
review.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Strategic risk Risk appetite statement Mitigation
Currency and matching risk All our earnings are In the short term, we manage the
We operate in markets which denominated in foreign risk that changes in exchange rates
use different currencies from currency. We fully accept could have a material impact on
that in which we report our the risk that over the long market expectations by hedging at
results, presenting a foreign term the translated value of least two-thirds of forecast profits
exchange risk. these earnings may rise or within each current financial year.
fall and so change the
reported value of the future We have a Group Treasury
prospects of the business Governance Structure in place to
and its market capitalisation. ensure that adherence to Group
policies is measured, monitored
The majority of net assets and managed on a monthly basis.
underpinning the nominal
value of our equity are No loans are issued in a currency
denominated in foreign other than the functional currency
currency. We fully accept of the relevant market.
the risk that the translated
value of these may rise or Funds are borrowed in, or
fall leading to changes in the swapped into, the same local
nominal value of our equity. currencies as net customer
receivables so far as possible.
We will not accept any
material portion of our
receivables book to be debt
funded in any currency other
than the local currency
without full hedging in
place.
We will not enter into any
speculative derivative
contracts.
Typically, the service charge on We fix interest costs so that We will hedge at least 75% of
our lending is fixed at the time a the cost is matched with the known interest costs on
loan is granted and there is a revenue generated on the borrowings in each currency to be
risk that during the life of a loan related receivables book. incurred in the next 12 months.
the costs of providing and
managing it increase and,
therefore, impact profit margins.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 32 of 45

$\ddot{\phantom{a}}$

Strategic risk Risk appetite statement Mitigation
Tax risk We aim to comply with all A tax committee is in place to
We operate in emerging markets relevant tax regulations. monitor tax risks across the
in which the taxation regimes Nonetheless, we accept the Group.
can be subject to significant and risk that the position taken
rapid change. This presents the by the Group in relation to External professional advice for
risk that the taxation charge in the taxation treatment of all material transactions is taken
the Financial Statements does certain transactions may be and supported by strong internal
not reflect the ultimate tax cost subject to a challenge and tax experts both in-country and in
incurred by the Group. that a decision against the the UK.
Group may materially
impact the taxation charge Where possible, tax treatments are
in the Financial Statements agreed in advance with relevant
in any one year. However, authorities.
we will aim to carry
sufficient provisions to
reflect the reasonable
We maintain a tax provision
probability of any adverse reflecting the expected risk-
weighted impact of significant
outcomes and, additionally, open or disputed tax items. Tax
to provide comfort that such risks are reviewed every six
adverse outcomes would not months by the Group's auditors
trigger a breach of bank and the Audit and Risk
covenants. Committee.
We do not recognise a deferred
tax asset for start-up losses on a
pilot operation unless and until the
pilot moves to the roll-out phase.
A stress test analysis is performed
to ensure that any potential tax
risks, for which there
is no provision, will not result in a
covenant breach.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 33 of 45

Strategic risk Risk appetite statement Mitigation
Counterparty Failure - Banks
We have cash balances in the
accounts of banks in all of our
countries of operation, to ensure
sufficient cash availability to
fund the short-term operation of
the business. This presents a
counterparty risk in terms of the
institutions used.
We will implement policies
aimed at avoiding exposure
to any counterparty where
the failure of that
counterparty would impact
pre-tax profit by 10% or
more.
We have a Group Treasury
Governance Structure in place to
ensure that adherence to Group
policies is measured, monitored
and managed on a monthly basis.
Cash is generally held with A2 or
higher rated financial institutions.
Institutions with lower credit
ratings can only be used with full
Board approval.
Counterparty Failure – Other
We enter into arrangements
with organisations over a
medium term to provide
services for certain core
elements of the business,
presenting a counterparty risk in
terms of the failure of the
organisation used.
There is the risk that business
failure of a counterparty, such
as an IT services provider, could
cause significant disruption or
impact on our ability to operate.
We will implement
procedures aimed at
preventing us from entering
into any long-term or
material contract where the
failure of the counterparty
would impact the income
statement by 10% or more
of annual pre-tax profit,
unless there is no reasonable
alternative.
There are regular risk assessments
of other key counterparties.
We ensure there is Board approval
of material medium-term
contracts.

3. Related parties

The Group has not entered into any material transactions with related parties in the first six months of the year.

4. Segmental information

Geographical segments

Unaudited Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
$\mathbf{f}_{\mathbf{m}}$ $\pounds$ m $\pounds$ m
Revenue
Poland 138.2 121.2 245.3
Czech-Slovakia 73.9 68.2 137.7
Hungary 38.0 38.1 74.0
Mexico 50.5 50.3 101.2
Romania 26.1 24.9 50.5
326.7 302.7 608.7
Impairment
Poland 47.9 45.7 75.1
Czech-Slovakia 18.1 14.0 27.3
Hungary 6.9 9.3 11.3
Mexico 17.3 20.1 36.9
Romania 8.3 8.2 17.5
98.5 97.3 168.1
Profit before taxation
Poland 24.8 14.0 49.0
Czech-Slovakia 17.3 20.4 41.7
Hungary 1.7 1.5 9.1
$UK$ – central costs 1 (6.5) (6.3) (12.9)
Established markets 37.3 29.6 86.9
Mexico (2.1) 0.7 3.5
Romania 0.5 0.2 1.7
Developing markets (1.6) 0.9 5.2
Profit before taxation, exceptional items
and fair value adjustments 35.7 30.5 92.1
Exceptional items 1 ۰ 2.9 (3.9)
Fair value adjustments 1 (4.7) 3.5
Profit before taxation 31.0 36.9 88.2

1 Although the UK central costs, exceptional items and the fair value adjustments are not classified as a separate segment in accordance with IFRS 8 'Operating Segments', they are shown separately above in order to provide a reconciliation to profit before taxation.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 35 of 45

4. Segmental information (continued)

Total assets Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
£m $\pounds$ m $\mathbf{f}_{\text{m}}$
Poland 280.2 221.4 269.1
Czech-Slovakia 183.7 149.5 169.3
Hungary 94.0 73.0 87.4
UK 2 26.1 32.5 28.6
Mexico 95.7 84.4 92.1
Romania 59.8 50.9 56.2
Consolidated total assets 739.5 611.7 702.7

The segments shown above are the segments for which management information is presented to the Board which is deemed to be the Group's chief operating decision maker. The Board considers the business from a geographic perspective. IFRS key statistics information analysed by market is available on the Group's website (http://www.ipfin.co.uk/investors/financials/keyperformance-statistics.aspx).

5. Tax expense

The tax expense for the period has been calculated by applying the directors' best estimate of the effective tax rate for the year, which is 28.0% (30 June 2010: 26.0%, 31 December 2010: 33.0%) to the profit for the period.

6. Earnings per share

Unaudited
Unaudited
Six months
Six months
Audited
Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
pence pence pence
Basic EPS 8.79 10.76 23.34
Dilutive effect of options (0.10) (0.11) (0.25)
Diluted EPS 8.69 10.65 23.09

2 Although the UK is not classified as a separate segment in accordance with IFRS 8 'Operating Segments', it is shown separately above in order to provide a reconciliation to consolidated total assets.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

  1. Earnings per share (continued)

Earnings per share before exceptional items and fair value adjustments

Unaudited
Six months
ended
30 June
2011
Unaudited
Six months
ended
30 June
2010
Audited
Year
ended
31 December
2010
pence pence pence
Basic EPS 10.13 8.89 24.57
Dilutive effect of options (0.10) (0.11) (0.25)
Diluted EPS 10.03 8.78 24.32
Basic EPS analysed as: Unaudited
Six months
ended
Unaudited
Six months
ended
Audited
Year
Ended
30 June 30 June 31 December
2011 2010 2010
pence pence pence
Poland
Czech-Slovakia
7.04 4.10 13.07
Hungary 4.91
0.47
5.94
0.43
11.11
Central Europe 12.42 10.47 2.42
26.60
UK central costs (1.85) (1.84) (3.43)
Established markets 10.57 8.63 23.17
Mexico (0.59) 0.20 0.95
Romania 0.15 0.06 0.45
EPS before exceptional items and fair value
adjustments 10.13 8.89 24.57
Exceptional items 0.85 (1.23)
Fair value adjustments (1.34) 1.02
EPS 8.79 10.76 23.34

Basic earnings per share (EPS) is calculated by dividing the earnings attributable to shareholders of £22.3 million (30 June 2010: £27.3 million, 31 December 2010: £59.2 million) by the weighted average number of shares in issue during the period of 253.6 million which has been adjusted to exclude the weighted average number of shares held by the employee trust (30 June 2010: 253.6 million, 31 December 2010: 253.6 million).

For diluted EPS the weighted average number of shares has been adjusted to 256.5 million (30 June 2010: 256.3 million, 31 December 2010: 256.4 million) to take account of all potentially dilutive shares.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

7. Dividends

The final dividend for 2010 of 3.74 pence per share was paid to shareholders on 20 May 2011 at a total cost to the Group of £9.5 million. The directors propose an interim dividend in respect of the financial year ended 31 December 2011 of 3.00 pence per share payable to shareholders who are on the register at 9 September 2011. This will amount to a total dividend payment of £7.7 million. This dividend is not reflected as a liability in the balance sheet as at 30 June 2011.

8. Property, plant and equipment

Unaudited Unaudited Audited
Six months Six months Year
ended ended ended
30 June 30 June 31 December
2011 2010 2010
$\mathbf{f}_{\mathbf{m}}$ $\pounds$ m $\mathbf{f}_{\mathbf{m}}$
Net book value at start of period 35.7 39.5 39.5
Exchange adjustments 1.0 (2.8) (0.4)
Additions 6.1 4.8 10.6
Disposals (2.0) (0.8) (2.6)
Depreciation (5.2) (5.8) (11.4)
Net book value at end of period 35.6 34.9 35.7

As at 30 June 2011 the Group had £4.1 million of capital expenditure commitments with third parties that were not provided for (30 June 2010: £3.2 million, 31 December 2010: £1.8 million).

9. Amounts receivable from customers

Unaudited
Unaudited
Audited
30 June 30 June 31 December
2011 2010 2010
£m $\pounds$ m $\mathbf{f}_{\mathbf{m}}$
Poland 248.6 196.3 237.6
Czech-Slovakia 153.1 120.6 145.4
Hungary 75.9 55.6 69.4
Mexico 68.2 64.4 67.5
Romania 51.4 37.1 47.0
Total receivables 597.2 474.0 566.9

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 38 of 45

9. Amounts receivable from customers (continued)

All lending is in the local currency of the country in which the loan is issued.

Amounts receivable from customers are held at amortised cost and are equal to the expected future cash flows receivable discounted at the average effective interest rate ('EIR') of 132% (30 June 2010: 130%, 31 December 2010: 132%). All amounts receivable from customers are at fixed interest rates. The average period to maturity of the amounts receivable from customers is 4.9 months (30 June 2010: 4.9 months, 31 December 2010: 5.0 months).

The Group only has one class of loan receivable and no collateral is held in respect of any customer receivables. The Group does not use an impairment provision account for recording impairment losses and therefore no analysis of gross customer receivables less provision for impairment is presented.

Revenue recognised on amounts receivable from customers which have been impaired was £183.6 million (6 months to 30 June 2010: £192.1 million, 12 months to 31 December 2010: £376.1 million).

10. Borrowings

Unaudited Unaudited Audited
30 June 30 June 31 December
2011 2010 2010
$\mathbf{f}_{\mathbf{m}}$ $\pounds$ m $\pounds$ m
Due in less than one year 20.2 19.1 19.5
Due between one and two years 252.3 ٠
Due between two and five years 267.2 9.8 284.8
267.2 262.1 284.8
Total borrowings 287.4 281.2 304.3

11. Retirement benefit obligation

The amounts recognised in the balance sheet in respect of the retirement benefit obligation are as follows:

Unaudited Unaudited Audited
30 June 30 June 31 December
2011 2010 2010
$\mathbf{f}_{\mathbf{m}}$ $\pmb{\pmb{\text{m}}}$ $\pounds$ m
Equities 19.3 16.2 19.5
Bonds 8.0 7.2 7.3
Index-linked gilts 5.6 4.8 5.2
Other 3.5 2.9 2.8
Total fair value of scheme assets 36.4 31.1 34.8
Present value of funded defined benefit
obligation (37.8) (37.1) (38.1)
Net obligation recognised in the balance
sheet (1.4) (6.0) (3.3)

The charge recognised in the income statement in respect of defined benefit pension costs is £0.1 million (6 months to 30 June 2010: credit recognised of £2.7 million, 12 months to 31 December 2010: credit recognised of £2.7 million).

12. Average and closing foreign exchange rates

The table below shows the average exchange rates for the relevant reporting periods, closing exchange rates at the relevant period ends, together with the rates at which the Group has economically hedged a proportion of its expected profits for the second half of the year. This second half profit hedging has resulted in a "mark-to-market" fair value loss of £4.7 million at 30 June 2011 as a result of an appreciation in all our operating currencies against Sterling. This loss will unwind as the contracts mature in the second half of the year.

Average
H1 2010
Closing
June 2010
2010
Year
Closing
Dec 2010
Average
H 1 2011
Closing
June 2011
Contract
H 2 2011
Poland 4.67 5.14 4.68 4.61 4.60 4.51 4.67
Czech Republic 29.47 31.85 29.38 29.12 28.86 27.25 29.00
Slovakia 1.13 1.24 1.15 1.16 1.17 1.13 1.15
Hungary 314.78 355.21 317.33 324.02 318.56 303.11 325.77
Mexico 19.45 19.40 20.39 19.26 19.28 19.23 19.76
Romania 4.78 5.42 4.90 4.94 4.90 4.81 5.13

The £12.7 million exchange gain on foreign currency translations shown within the consolidated statement of comprehensive income arises on retranslation of net assets denominated in currencies other than Sterling, due to the appreciation of rates against Sterling between December 2010 and June 2011 shown in the table above.

13. Fair value adjustments

In January 2011 we entered into foreign currency contracts to lock-in a proportion of our forecast profits at the exchange rate in place at that time. As currencies have generally appreciated since these dates the result for the six months to 30 June 2011 includes a loss of £4.7 million (30 June 2010: gain of £3.6 million) on the contracts that relate to the second half of the year. This is offset by a fair value loss of £nil (30 June 2010: loss of £0.1 million) on interest rate contracts which have become ineffective and on other hedging instruments. The net loss of £4.7 million (30 June 2010: gain of £3.5 million) is included as an expense within other operating costs in the consolidated income statement.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 41 of 45

Responsibility statement

The following statement is given by each of the directors: namely; John Harnett, Chief Executive Officer: David Broadbent, Finance Director; Christopher Rodrigues, Non-executive Chairman; Charles Gregson, Non-executive director; Tony Hales, Non-executive director; Edyta Kurek, Non-executive director; John Lorimer, Non-executive director; and Nicholas Page, Nonexecutive director.

The directors confirm that to the best of his/her knowledge:

  • the condensed consolidated interim financial information has been prepared in accordance with IAS 34 as adopted by the European Union;
  • the interim management report includes a fair review of the information required by DTR 4.2.7 (indication of important events during the first six months and description of principal risks and uncertainties for the remaining six months of the year); and
  • the interim management report includes a fair view of the information required by DTR $\bullet$ 4.2.8 (disclosure of related parties' transactions and changes therein).

The directors are responsible for the maintenance and integrity of the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Report on review of condensed consolidated interim financial information for the six months ended 30 June 2011

We have been engaged by International Personal Finance plc ("the Company") to review the condensed consolidated interim financial information in the half-yearly financial report for the six months ended 30 June 2011 which comprises the consolidated income statement, consolidated statement of comprehensive income, consolidated balance sheet, consolidated statement of changes in shareholders' equity, consolidated statement of cash flows and related notes 1 to 13. We have read the other information contained in the half-yearly financial report and considered whether it contains any apparent misstatements or material inconsistencies with the information in the condensed consolidated interim financial information.

This report is made solely to the Company in accordance with International Standard on Review Engagements (UK and Ireland) 2410 "Review of Interim Financial Information Performed by the Independent Auditor of the Entity" issued by the Auditing Practices Board. Our work has been undertaken so that we might state to the Company those matters we are required to state to it in an independent review report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company, for our review work, for this report, or for the conclusions we have formed.

Directors' responsibilities

The half-yearly financial report is the responsibility of, and has been approved by, the directors. The directors are responsible for preparing the half-yearly financial report in accordance with the Disclosure and Transparency Rules of the United Kingdom's Financial Services Authority.

As disclosed in note 1, the annual Financial Statements of the Group are prepared in accordance with IFRSs as adopted by the European Union. The condensed consolidated interim financial information included in this half-yearly financial report has been prepared in accordance with International Accounting Standard 34, "Interim Financial Reporting", as adopted by the European Union.

Our responsibility

Our responsibility is to express to the Company a conclusion on the condensed consolidated interim financial information in the half-yearly financial report based on our review.

Scope of Review

We conducted our review in accordance with International Standard on Review Engagements (UK and Ireland) 2410 "Review of Interim Financial Information Performed by the Independent Auditor of the Entity" issued by the Auditing Practices Board for use in the United Kingdom. A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK and Ireland) and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

IPF plc - Half-yearly Financial Report for the six months ended 30 June 2011

Page 43 of 45

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the condensed consolidated interim financial information in the half-yearly financial report for the six months ended 30 June 2011 is not prepared, in all material respects, in accordance with International Accounting Standard 34 as adopted by the European Union and the Disclosure and Transparency Rules of the United Kingdom's Financial Services Authority.

Deloitte LLP Chartered Accountants and Statutory Auditor Leeds, United Kingdom 20 July 2011

IPF plc -- Half-yearly Financial Report for the six months ended 30 June 2011

Page 44 of 45

Investor relations and media contacts:

For further information contact:

Finsbury

James Leviton Charles Watenphul $+44(0)2072513801$

International Personal Finance plc

Rachel Brown - Investor relations $+44(0)$ 113 285 6798 Victoria Richmond - Media +44 (0) 113 285 6873

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