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ING Groep N.V. Interim / Quarterly Report 2020

Aug 6, 2020

3854_ir_2020-08-06_9c624f00-9b79-4596-ac48-58b6f542bbc3.pdf

Interim / Quarterly Report

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ING Bank

Condensed consolidated interim financial information for the period ended 30 June 2020


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Contents

Interim report

Interim report 2

Conformity statement 9

Risk management 10

Condensed consolidated interim financial statements

Condensed consolidated statement of financial position 23

Condensed consolidated statement of profit or loss 24

Condensed consolidated statement of comprehensive income 25

Condensed consolidated statement of changes in equity 26

Condensed consolidated statement of cash flows 28

Notes to the Condensed consolidated interim financial statements

1 Basis of preparation and accounting policies 30

2 Financial assets at fair value through profit or loss 33

3 Financial assets at fair value through other comprehensive income 33

4 Securities at amortised cost 35

5 Loans and advances to customers 36

6 Investments in associates and joint ventures 36

7 Intangible assets 38

8 Deposits from banks 40

9 Financial liabilities at fair value through profit or loss 40

10 Debt securities in issue 41

11 Subordinated loans 42

12 Equity 42

13 Net interest income 44

14 Net fee and commission income 45

15 Valuation results and net trading income 45

16 Other income 46

Segment reporting

17 Segments 47

Additional notes to the Condensed consolidated interim financial statements

18 Fair value of assets and liabilities 51

19 Legal proceedings 60

20 Related parties 62

21 Subsequent events 63

22 Capital Management 63

Other information

Review report 64


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Interim report

Introduction

ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank. ING Bank's more than 55,000 employees offer retail and wholesale banking services to customers in over 40 countries.

Steven van Rijswijk, previously member of the Executive Board and management board banking and chief risk officer of ING, has succeeded Ralph Hamers as CEO and chairman of the Executive Board and management board banking. The Supervisory Board has appointed Steven van Rijswijk effective 1 July 2020.

Covid-19 pandemic

The spread of Covid-19 in the first half of 2020 and its development into a global pandemic affected ING in a number of ways, impacting our customers, operations and employees and the communities where we operate. Supported by ING's digital focus, most of our employees worldwide continue to work from home, providing an uninterrupted, high standard of service to our customers.

ING put measures in place to help customers deal with the impact of the pandemic on their finances. This included extensions of loan repayments for SME and retail customers in various countries. ING also works with larger corporate clients to deliver solutions tailored to their specific needs.

The economic impact of the Covid-19 pandemic and the impact of IFRS-9 methodology have resulted in significantly higher Expected Credit Losses, which have impacted ING's net profit for the

first half of 2020. As a result of the impairment test triggered by the Covid-19 pandemic, ING also recognised €310 million as an impairment of goodwill on its balance sheet in the reporting period.

More information on the impact of Covid-19 on ING as well on the related risk measures taken to address the impact can be found in the section "Risk Management". The financial impact on the Covid-19 related crisis can be found in the section "ING Bank consolidated results" and throughout the financial statements section of this report.

As a reaction to the ongoing global pandemic, regulators have introduced a number of changes to regulatory capital requirement reliefs that are also applicable to ING. More information on this can be found in the section "business environment" of this report and note "Capital Management" of the interim financial statements.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

ING Bank consolidated results

ING Bank monitors and evaluates the performance of its segments at a consolidated level and by segment. The Management Board of ING Bank consider this to be relevant to an understanding of the Bank's financial performance, because it allows investors to understand the primary method used by management to evaluate the Bank's operating performance and make decisions about allocating resources.

As from the financial year 2020 the information presented to the Management Board of ING Bank is no longer based on underlying results but on IFRS as endorsed by the European Union. Previously monitoring and evaluation of ING Bank's segments was based a non-GAAP financial performance measure called underlying. Underlying result was derived by excluding from IFRS the following: special items, the impact of divestments and results from former insurance related activities. In 2020 and 2019 no special items, divestments or former insurance related results were recorded anymore.

The breakdown of net result by segment is included in Note 17 'Segments'.

ING Bank's net result in the first half of 2020 decreased to €1,021 million, or 60.6%, compared with €2,589 million in the same period of 2019. The decline was primarily caused by elevated risk costs reflecting the (expected) economic impact of the Covid-19 pandemic, including higher Individual Stage 3 provisions, and €310 million of impairments on goodwill. The effective tax rate was 32.9% compared with 26.6% in the first half of 2019.

The result before tax fell 56.1% to €1,575 million from €3,590 million in the first half of 2019, predominantly due to €1,582 million higher risk costs, but also due to higher expenses and lower income. Income decreased 0.4% as the first half of 2019 had included a €119 million one-off gain

related to the release of a currency translation reserve and a €79 million receivable related to the insolvency of a financial institution. Excluding these one-off items, income was 1.8% higher, mainly due to higher fee income on investment products and higher income from Financial Markets, which more than offset the impact of lower interest margins on customer deposits. Operating expenses rose by €399 million, or 7.6%, on the first six months of 2019, mainly due to €310 million of goodwill impairments.

Net interest income decreased by €19 million, or 0.3%, to €6,931 million in the first six months of 2020. The interest result on customer deposits declined due to lower interest margins on both savings and current accounts caused by lower reinvestment yields, while average current account volumes increased. The interest result on customer lending was higher compared with the same period a year ago, due to improved interest margins on residential mortgages combined with higher lending volumes. Higher interest results at Treasury (supported by the introduction of the ECB's two-tiering system at the end of October 2019) and Financial Markets (which can be volatile), were offset by lower net interest income in the Corporate Line. ING's overall net interest margin, which is defined as net interest income divided by the average balance sheet total, decreased by 6 basis points to 1.48%, from 1.54% in the first half of 2019.

Net fee and commission income increased 8.7% to €1,507 million from €1,386 million one year ago. In Retail Banking, net fee and commission income rose by €94 million. This was mainly driven by higher fee income on investment products, predominantly in Germany, while fee income on daily banking products was lower reflecting a reduction of (international) payment transactions following the lockdown measures related to the Covid-19 pandemic. Total fee income in Wholesale Banking increased by €23 million, predominantly in Financial Markets, mainly due to higher deal activity in Global Capital Markets, partly offset by lower fees in Trade & Commodity Finance as a result of lower average oil prices.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Total investment and other income fell to €760 million from €896 million in the first half of 2019, which had included a €119 million one-off gain from the release of a currency translation reserve related to the sale of ING's stake in Kotak Mahindra Bank and a €79 million receivable related to the insolvency of a financial institution. Excluding these items, investment and other income rose by €62 million, or 8.9%, primarily in Financial Markets.

Operating expenses increased by €399 million, or 7.6%, to €5,625 million. Expenses in the first six months of 2020 included €663 million of regulatory costs, while the same period of 2019 included €612 million of regulatory costs. Expenses excluding regulatory costs rose by €348 million, or 7.5%, to €4,962 million. The increase was mainly caused by €310 million of goodwill impairments related to a number of acquisitions in the past. Also excluding this goodwill impairment, expenses increased by 0.8%, mainly due to the impact of collective-labour-agreement salary increases and higher KYC-related expenses. These increases were largely offset by a value added tax (VAT) refund and the impact of cost savings (including lower marketing and travel costs as a result of the Covid-19 restrictions), while the first half of 2019 included a restructuring provision in Retail Germany. The cost/income ratio increased to 61.2% from 56.6% in the first half of 2019.

Net additions to loan loss provisions were €1,997 million compared with €416 million in the first half of 2019. Risk costs in the first six months of 2020 were severely impacted by a combination of increased collective provisioning reflecting the worsened macro-economic indicators due to the Covid-19 pandemic, higher Individual Stage 3 provisions and negative rating migration. Risk costs were annualised 64 basis points of average customer lending compared with 14 basis points in the first half of 2019.

Retail Netherlands

Retail Netherlands posted a result before tax of €1,043 million, compared with €1,132 million in the first six months of 2019. This decline was mainly attributable to higher risk costs reflecting the worsened macro-economic environment, as well as lower margins on savings and current accounts. The impact of these factors was partly offset by higher Treasury-related revenues.

Total income increased by €9 million, or 0.4%, to €2,269 million, compared with €2,260 million in the first half of 2019. Net interest income rose 1.3%, mainly due to higher treasury related revenues, which was largely offset by lower net interest results on savings and current accounts due to lower margins, while average volumes continued to increase. Net interest results on customer lending were stable, as lower average volumes were compensated by slightly higher margins. Customer lending increased by €2.4 billion in the first half of 2020. Net core lending (which excludes Treasury products and a €0.6 billion decline in the WUB run-off portfolio) decreased by €0.9 billion, of which €0.4 billion was in residential mortgages and €0.5 billion in other lending. In the first half of 2020 net customer deposits (excluding Treasury) grew by €11.1 billion, mainly in current accounts. Net fee and commission income increased by €3 million, or 0.9%, while investment and other income was €15 million lower.

Operating expenses decreased by €7 million, or 0.6%, to €1,088 million from €1,095 million in the first six months of 2019. The decrease was mainly due to lower expenses related to staff, marketing and travel, which were largely offset by higher regulatory costs and IT expenses.

The net addition to loan loss provisions was €139 million, or 17 basis points of average customer lending, in the first six months of 2020, compared with €33 million, or 4 basis points, in the same period of last year. Risk costs in the first half of 2020 included €90 million of collective provisions related to the worsened macro-economic indicators, including provisioning related to loans subject to a payment holiday.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents | Interim report | Condensed consolidated interim financial statements | Notes to the Condensed consolidated interim financial statements | Segment reporting | Additional notes to the Condensed consolidated interim financial statements | Other information
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Retail Belgium

Retail Belgium, which includes Luxembourg, posted a result before tax of €-36 million in the first half of 2020, compared with €328 million in the same period of 2019. The decline was mainly attributable to higher risk costs reflecting the worsened macro-economic environment, combined with lower income and higher expenses.

Total income declined by €44 million, or 3.5%, to €1,215 million. Net interest result decreased by €22 million, or 2.3%, mainly reflecting lower margins on savings and current accounts, partly offset by higher net interest income from mortgages due to improved margins and higher volumes. Net core lending (excluding Treasury) decreased by €0.3 billion in the first half of 2020, fully in residential mortgages. Net customer deposits (excluding Treasury) grew by €3.3 billion, predominantly in current accounts. Net fee and commission income rose by €19 million, or 10.1%, mainly due to higher fee income on investment products. Investment and other income declined by €41 million, mainly due to lower Treasury-related revenues, including negative marked-to-market movements of derivatives which are not in hedge accounting.

Operating expenses rose by €96 million, of which €43 million was caused by a goodwill impairment related to an acquisition in the past by ING Belgium. The remaining increase was mainly due to higher regulatory costs and KYC-related expenses.

The net addition to the provision for loan losses increased to €282 million, or annualised 62 basis points of average customer lending, from €58 million in the first half of 2019. The increase in risk costs was mainly in business lending. Risk costs in the first half of 2020 included €65 million of collective provisions related to the worsened macro-economic indicators, including provisioning related to loans subject to a payment holiday. The remaining risk costs were mainly related to Stage 3 provisioning on a number of individual files.

Retail Germany

Retail Germany, which includes Austria, recorded a first-half 2020 result before tax of €494 million, up 10.0% from €449 million in the same period of 2019. The increase was primarily due to higher income, partly offset by higher risk costs after a net release in the first half of 2019.

Total income increased to €1,075 million, up 7.0% from €1,005 million in the first six months of 2019. The increase was driven by €92 million higher fee income, predominantly on investment products thanks to a higher number of brokerage trades on the back of market volatility. Net interest income increased 0.6% to €801 million, due to accounting asymmetry in Treasury (with an offset in other income) and higher margins on mortgages, largely offset by margin pressure on savings. In the first six months of 2020, net core lending (which excludes Treasury products) increased by €1.5 billion, of which €1.3 billion was in residential mortgages and €0.2 billion in consumer lending. Net customer deposits (excluding Treasury) increased by €1.2 billion, fully in current accounts while savings showed an outflow. Investment and other income declined by €27 million, mainly in Treasury due to the aforementioned accounting asymmetry and lower capital gains.

Operating expenses decreased by €12 million, or 2.1%, to €567 million from €579 million in the first half of 2019. When adjusted for a €36 million restructuring provision recorded in the first half of last year, expenses increased by €24 million. The increase was mainly due to investments to support business growth as well as the consolidation of a subsidiary as from the first half of 2020, partly offset by lower regulatory costs.

The net addition to the provision for loan losses was €14 million, or 3 basis points of average customer lending, in the first half of 2020, compared with a net release of €23 million in the same period of last year, which had included model updates on mortgages. Risk costs in the first half of 2020 included €3 million of collective provisions related to the worsened macro-economic indicators.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited
5


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Retail Other Challengers & Growth Markets

Retail Other Challengers & Growth Markets' result before tax declined to €295 million from €438 million in the first six months of 2019, reflecting higher risk costs and operating expenses, partly offset by higher income.

Total income rose by €33 million, or 2.0%, to €1,720 million from €1,687 million in the first six months of last year, driven by higher net interest income consistent with higher volumes, and higher Treasury-related revenues. The increase was partially offset by lower net fee and commission income as lockdown measures due to the Covid-19 pandemic reduced the number of daily banking transactions. The net production in customer lending (adjusted for currency effects and Treasury) was €1.3 billion in the first half of 2020, with growth in all countries, except in Italy. The net inflow in customer deposits, also adjusted for currency impacts and Treasury, was €8.1 billion, with the largest increases in Poland and Spain.

Operating expenses increased by €59 million, or 5.6%, to €1,120 million from €1,061 million in the first half of 2019, of which €17 million was due to higher regulatory costs. The remaining increase was mainly due to strategic initiatives and the execution of bank-wide regulatory programmes, including KYC, partly offset by lower marketing expenses.

The net addition to loan loss provisions increased by €117 million on the first half of 2019 to €304 million, or annualised 63 basis points of average customer lending. Risk costs in the first half of 2020 included €104 million of collective provisions related to the worsened macro-economic indicators. The increase versus the first half of last year was mainly visible in Poland, Italy and Spain, whereas risk costs in Turkey declined.

Wholesale Banking

In the first six months of 2020, the result before tax turned to a loss of €204 million from €1,018 million in the same period last year. The decline was predominantly due to elevated risk costs as well as higher expenses (including a €260 million goodwill impairment as a result of the impairment test triggered by the Covid-19 pandemic), partly offset by higher income.

Total income increased by €162 million, or 6.2%, to €2,780 million in the first half of 2020, mainly due to higher income in Financial Markets and Treasury & Other. This was partly offset by lower income in Daily Banking & Trade Finance and negative marked-to-market adjustments in Lending. The increase in Financial Markets was driven by higher income in the Forex, Rates and Global Capital Market businesses, together with substantial lower negative valuation adjustments than recorded in the first half of 2019.

Net interest income increased by €33 million, or 1.8%, on the first six months of 2019, mainly driven by Treasury & Other and Financial Markets. The increase was partly offset by lower interest results in Daily Banking & Trade Finance, mainly due to lower margins in Payments & Cash Management. Net core lending (excluding currency impacts, Treasury and the Lease run-off portfolio) grew by €3.8 billion in the first half of 2020. Net customer deposits (excluding currency impacts and Treasury) rose by €6.4 billion.

Net fee and commission income increased by €23 million, or 4.3%, on last year, predominantly in Financial Markets mainly due to higher deal activity in Global Capital Markets. The increase was partly offset by Daily Banking & Trade Finance mainly due to lower fees in Trade & Commodity Finance (mainly due to lower average oil prices). Investment and other income rose to €354 million from €248 million in the first half of 2019, primarily due to higher revenues in Financial Markets. This increase was partly offset by Lending, which included negative marked-to-market adjustments related to syndicated loans and loans at fair value through profit or loss.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Operating expenses were €1,728 million, or 20.2% higher than in the first six months of 2019. Excluding regulatory costs (€151 million in the first half of 2020 versus €143 million one year ago), operating expenses increased by €283 million, or 21.9%. The increase was mainly explained by a €260 million goodwill impairment related to a number of acquisitions in the past. Also excluding this goodwill impairment, expenses increased by 1.8%, mainly due to higher staff expenses related to annual salary increases and higher KYC costs. This increase was partly offset by lower performance-related expenses and the impact of continued cost-savings measures.

Net addition to loan loss provisions rose to €1,256 million, or annualised 133 basis points of average customer lending, from €162 million, or 18 basis points, in the first half of 2019. The increase was predominantly due to various Individual Stage 3 provisions and high collective Stage 1 and Stage 2 provisions as a result of the economic impact of the Covid-19 pandemic, including €366 million of collective provisions related to the worsened macro-economic indicators, as well as a €30 million collective Stage 2 provision for increased risk that was observed in the US reserve-based lending book.

Corporate Line

The Corporate Line reported a result before tax of €-17 million compared with €224 million in the first half of 2019. Total income fell to €139 million from €404 million a year ago. This decline was primarily due to lower investment and other income, as the first six months om 2019 included a €119 million one-off gain from the release of a currency translation reserve related to the sale of ING's stake in Kotak Mahindra Bank and the recognition of a €79 million receivable related to the insolvency of a financial institution. Excluding both items, income decreased by €67 million, primarily due to lower income from foreign currency exchange ratio hedging. Operating expenses decreased to €153 million from €180 million in the first half of 2019, mainly due to the recognition of a value-added tax (VAT) refund in the first half of 2020, partly offset by higher shareholders and KYC-related expenses.

ING Bank statement of financial position ('balance sheet')

ING Bank's total balance sheet increased by €93 billion to €985 billion at 30 June 2020 from €892 billion at 31 December 2019.

Cash and balances with central banks

Cash and balances with central banks increased by €66 billion to €119 billion. The increase was driven by ING's participation in a new series of Targeted Longer-Term Refinancing Operations, TLTRO III, initiated by the European Central Bank (visible in deposits from banks) and increased customer deposits. Further details on TLTRO can be found in note Deposits from Banks.

Loans and advances to banks and deposits from banks

Loans and advances to banks decreased by €4 billion to €31 billion. Deposits from banks increased by €44 billion to €79 billion, mainly due to the participation in TLTRO III of €60 billion (of which €55 billion in June 2020), which was partly offset by repayments and maturities of TLTRO II (€-18 billion).

Financial assets/liabilities at fair value through profit or loss

Financial assets at fair value through profit or loss increased by €15 billion to €111 billion, after a relatively low year-end 2019. The increase was mainly due to €10 billion of higher assets mandatorily at fair value through profit or loss (reverse repos) and €5 billion higher trading assets (derivatives). Financial liabilities at fair value through profit or loss increased by €13 billion to €91 billion, approximately mirroring the development on the asset side of the balance sheet, with €8 billion of higher trading liabilities (trading derivatives and repos) and €5 billion of increased designated financial liabilities at fair value through profit or loss (repo activity). Financial assets and liabilities at fair value through profit or loss consist predominantly of derivatives, securities and (reverse) repos, and are mainly used to facilitate client needs.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents
Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

Financial assets at fair value through other comprehensive income

Financial assets at fair value through other comprehensive income (OCI) increased by €5 billion to €39 billion, due to €5 billion more debt securities, which mainly reflect investments in government bonds (mainly US Treasuries) and short-term paper. In addition, the value of the existing portfolio rose due to a drop in yields.

Securities at amortised costs

Securities at amortised cost increased by €5 billion to €51 billion, mainly due to an increase of investments in government bonds.

Loans and advances to customers

Loans and advances to customers increased by €5 billion to €617 billion from €612 billion at 31 December 2019. This was due to €6 billion of higher customer lending partly offset by €1 billion of higher provisions for loan losses. When adjusted for €3 billion of negative currency impacts, customer lending increased by €9 billion. After also excluding €4 billion increase of short-term lending in Treasury, a €1 billion decline in the WUB and Lease run-off portfolios and €1 billion of positive valuation adjustments in hedged mortgages, net core lending increased by €5 billion of which €3 billion was in non-mortgage lending and €2 billion in residential mortgages.

Other assets/liabilities

Other assets increased by €3 billion while other liabilities were €2 billion higher. Both movements were mainly due to changes in financial transactions pending settlement.

Customer deposits

Customer deposits increased by €32 billion to €638 billion. Adjusted for currency impacts and Treasury, net customer deposits grew by €30 billion in the first half of 2020, predominantly due to higher customer deposits at Retail Banking reflecting ING Bank's strength as a deposit gatherer.

Debt securities in issue

Debt securities in issue increased by €2 billion to €96 billion due to €5 billion of higher certificates of deposit/ commercial paper (CD/CPs), while other debt securities, mainly long-term debt, decreased by €4 billion.

Subordinated loans

Subordinated loans remained stable at €17 billion. The issuances of a $750 million Additional Tier 1 instrument in February 2020 and €1.5 billion of Tier 2 notes in May 2020, were offset by the $1 billion redemption of an ING Bank Tier 2 instrument in February 2020 and the $1.7 billion redemption of two series of perpetual securities in May 2020.

Shareholders' equity

Shareholders' equity increased by €0.5 billion to €47.5 billion from €46.9 billion at 31 December 2019. The increase mainly reflects the €1.0 billion net result for the first half of 2020 and a positive change in the cashflow hedge reserve of €0.5 billion, partly offset by a €0.6 billion decrease of the currency translation reserve and €0.3 billion of negative unrealised revaluations of equity securities (mainly due to a decrease of the valuation of our stake in Bank of Beijing).

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents
Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

Conformity statement

The Management Board Banking is required to prepare the Interim Accounts and the Interim Report of ING Bank N.V. for each financial period in accordance with applicable Dutch law and with International Accounting Standard 34 'Interim Financial Reporting'.

Conformity statement pursuant to section 5:25d paragraph 2(c) of the Dutch Financial Supervision Act (Wet op het financieel toezicht).

The Management Board Banking is responsible for maintaining proper accounting records, for safeguarding assets and for taking reasonable steps to prevent and detect fraud and other irregularities. It is responsible for selecting suitable accounting policies and applying them on a consistent basis, making judgements and estimates that are prudent and reasonable. It is also responsible for establishing and maintaining internal procedures which ensure that all major financial information is known to the Management Board Banking, so that the timeliness, completeness and correctness of the external financial reporting are assured.

As required by section 5:25d paragraph 2(c) of the Dutch Financial Supervision Act, each of the signatories hereby confirms that to the best of his knowledge:

  • the ING Bank N.V. interim accounts for the period ended 30 June 2020 give a true and fair view of the assets, liabilities, financial position and profit or loss of ING Bank N.V. and the entities included in the consolidation taken as a whole; and
  • the ING Bank N.V. interim report for the period ended 30 June 2020 includes a fair review of the information required pursuant to article 5:25d, paragraphs 8 and 9 of the Dutch Financial Supervision Act regarding ING Bank N.V. and the entities included in the consolidation taken as a whole.

Amsterdam, 5 August 2020

The Management Board Banking

S.J.A. (Steven) van Rijswijk
CEO

T. (Tanate) Phutrakul
CFO

P. (Pinar) Abay
Head of Market Leaders

A. (Aris) Bogdaneris
Head of Challengers & Growth Markets

M.I. (Isabel) Fernandez Niemann
Head of Wholesale Banking

R.M.M. (Roel) Louwhoff
COO/CTO

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents
Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

Risk management

Managing risk is at the core of ING's business. Financial risks include credit risk, for example when we offer loans, market risk through our trading and banking book positions, and liquidity or funding risk through financial management. Non-financial risks are those associated with IT and cybersecurity, our daily operations (e.g. fraud and money laundering), compliance, adhering to socially-acceptable ethical norms and reputational issues.

We continually develop our risk management to address political and economic developments, evolving regulatory requirements, changing customer expectations, emerging competitors and new technologies, all of which could potentially impact our business.

Basis of disclosures

This risk management section contains an update of information relating to the nature and the extent of the risks arising from financial instruments as disclosed in the 2019 ING Bank consolidated financial statements as included in the 2019 Annual Report. These disclosures are an integral part of the ING Bank condensed consolidated interim financial statements and are indicated by the symbol (*). Chapters, paragraphs, graphs or tables within this risk management section that are indicated with this symbol in the respective headings or table header are considered to be an integral part of the condensed consolidated interim financial statements.

This risk management section also includes additional disclosures beyond those required by IFRS standards, such as certain regulatory disclosures. Not all information in this section can be reconciled back to the primary financial statements and corresponding notes, as it has been prepared using risk data that differs to the accounting basis of measurement. Examples of such differences include the exclusion of accrued interest and certain costs and fees from risk data, and timing differences in exposure values (IFRS 9 models report expected credit loss on underlying exposures).

Business environment

The Covid-19 pandemic and subsequent lockdown measures have thrown the world economy in turmoil. Even as countries are reopening, the global economy is expected to shrink in 2020 as domestic demand and supply, trade, and finance have been severely disrupted. In addition, the continuing US-China trade tensions and prolonged uncertainty on Brexit have negatively affected the global economy in the first half-year of 2020.

Covid-19

In late-2019, a highly-infectious coronavirus named Covid-19 was first identified in China. Spreading quickly to other regions of the world, Covid-19 was declared a global pandemic by the World Health Organization on 11 March 2020. Various countries and local governmental authorities across the world have introduced measures aimed at preventing the further spread of Covid-19, such as bans on public events with over a certain number of attendees, closures of places where larger groups of people gather such as schools, sports facilities and bars and restaurants, lockdowns, border controls and travel and other restrictions. Such measures have disrupted the normal flow of business operations in those countries and regions, which include countries and regions where ING and its customers and counterparties operate, affected global supply chains, global manufacturing, tourism, consumer spending and asset prices, and resulted in volatility and uncertainty across the global economy and financial markets.

In addition to measures aimed at preventing the further spread of the Covid-19 virus, governments in various countries have introduced measures aimed at mitigating the economic consequences of the outbreak. For example, the Dutch government has announced economic measures aimed at protecting jobs, households' wages and companies, e.g., by way of tax payment holidays, guarantee schemes and a compensation scheme for heavily affected sectors in the economy. These announced measures and any additional measures, including any payment holidays with

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited
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Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

respect to mortgages or other loans, have had and may continue to have a significant impact on ING's customers and other counterparties.

Governments, regulators and central banks (including the ECB), have also announced that they are taking or considering measures seeking to safeguard the stability of the financial sector, to prevent lending to the business sector from being jeopardised and to ensure the payment system continues to function properly. The Basel III framework includes capital and liquidity buffers that are designed to withstand stressed situations like the current one. The ECB allows banks to operate temporarily below the level of capital defined by the capital conservation buffer (CCB). Furthermore, several countries released or reduced their countercyclical buffer (CCyB). This brings back ING Bank's fully loaded CCyB from 24 bps in Q4 2019 to 3 bps in Q2 2020, helping to maintain the supply of credit and dampen the downswing of the financial cycle. The measures remain until further notice.

ING is monitoring the ongoing Covid-19 pandemic carefully as it evolves to understand the impact on its people and business. A central ING team has been set up to monitor the situation globally and provide guidance on health and safety measures, travel advice and business continuity for our company. As the situation differs from country to country, we are following local government guidelines in our response to the virus. As of April 2020, most of ING's staff are working from home for several months, during which time ING has not experienced any substantial operational disruptions as result of work from home. In addition, since May staff in various countries have started rotation schemes to return to work in the office in a controlled manner, taking into account local circumstances and any applicable government measures (including with respect to social distancing). This controlled office opening process is expected to allow for essential face-to-face meetings. However, at this time, it is not certain when ING's employees may be generally expected or permitted to return to ING's offices. If due to illness, technical limitations or other restrictions in connection with the pandemic, employees are unable to work or are not able to operate as

effectively and efficiently as in the office, this may adversely affect ING's business, results and financial condition.

In addition, a situation in which most or some ING's employees continue working from home may raise operational risks, including with respect to information security, data protection, availability of key systems and infrastructure integrity. There is also a risk that ING will not be effective in implementing regulatory or strategic change programs in the current environment. If any of these risks were to materialize that may adversely affect ING's business, results and financial condition

Also the potential economic implications for the countries and sectors where ING is active, which could have a material adverse effect on ING's business and operations, are being assessed and discussed in order to identify possible mitigating actions.

Further details on our credit risk and market risk portfolios are covered in the next chapters.

Credit risk management practices (*)

In many countries, Governments have adopted economic support programs (such as tax advantages, unemployment regulations or guarantees) that we believe will assist ING clients in potential financial difficulty to manage through these extraordinary times. In addition, various initiatives have been taken to grant payment holidays, (guaranteed) new money facilities etc.

Governments in almost all Retail Banking countries have adopted measures providing for payment holidays. As of end of June, approximately 189,000 customers were granted payment holidays. The total exposure of loans for which a payment holiday is granted amounts to € 18.1 billion, of which over 55% were for customers located in the Netherlands and Belgium.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

The payment holiday schemes offered in the various countries differ in terms of scope, benefit duration and key conditions. Generally these schemes offer a 3 or 6 month suspension of principal payment, and in some instances also of interest payment. The payment holidays are applied to business lending and for mortgages and consumer loans.

The modification of contractual terms of loans subject to payment holiday arrangements does not automatically result in derecognition of the financial assets. Where applicable, the carrying amount of the financial asset has been recalculated as the present value of the renegotiated or modified contractual cash flows, discounted at the original effective interest rate and a gain or loss was recognized.

The various measures by governments and ING to alleviate the impact of Covid-19 also impact the loan classification in terms of forbearance and consequently IFRS 9 staging. In light of this, the EBA has provided guidelines which define eligibility criteria for a payment holiday arrangement offered to a large group of customers to be classified as a "general payment moratorium". The application of such a general payment moratorium should not lead to a forbearance classification. Therefore it should not automatically trigger recognition of lifetime ECL either. ING follows the EBA guidelines and when a payment holiday is provided to a customer as part of a "general payment moratorium", ING does not consider this measure to classify as forbearance.

Portfolio quality and concentration

Lending to businesses is diversified over various sectors and countries. The total gross carrying amounts is composed of approximately 65% business lending and 35% consumer lending. For a detailed breakdown of ING's credit risk portfolio by Sector and Geographical area, refer to the section "Credit Risk portfolio" reported in the 'Risk management' section of the 2019 Annual Report.

ING's total credit outstandings increased significantly compared to year-end 2019 mainly as a result of the TLTRO III participation through deposits to central banks. This is visible in the next table as investment grade with AAA rating. For the sectors which were mostly impacted by Covid-19, please refer to the section "Changes in gross carrying amounts and loan loss provision".

As described in above section "business environment" governments in various countries have introduced measures aimed at mitigating the economic consequences of the Covid-19 virus outbreak, especially for private individuals and small business. These measures have a mitigating effect on the deterioration of the credit quality of the portfolio. Policies with respect to payment holidays are intended to address short-term liquidity difficulties for individuals and businesses resulting from the impact of Covid-19. These payment holidays have led to a reduced number of defaults.

Loan Loss Provisioning (*)

Since 1 January 2018, ING has recognised loss allowances based on the expected credit loss model (ECL) of IFRS 9, which is designed to be forward-looking. The IFRS 9 impairment requirements are applicable to on-balance sheet financial assets measured at amortised cost or fair value through other comprehensive income (FVOCI), such as loans, debt securities and lease receivables, as well as off-balance sheet items such as undrawn loan commitments, certain financial guarantees, and undrawn committed revolving credit facilities.

The table below describes the portfolio composition over the different IFRS 9 stages and rating classes. The Stage 1 portfolio represents 91.9% (31 December 2019: 94.0%) of the total gross carrying amounts, mainly composed of investment grade, while Stage 2 makes up 6.7% (31 December 2019: 4.7%) and Stage 3 makes up 1.4% (31 December 2019: 1.3%) total gross carrying amounts, respectively.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Gross Carrying amount per IFRS 9 stage and rating class (*)

30 June 2020 12-month ECL (Stage 1) Lifetime ECL not credit impaired (Stage 2) Lifetime ECL credit impaired (Stage 3) Total
Rating class Gross Carrying Amount Provisions Gross Carrying Amount Provisions Gross Carrying Amount Provisions Gross Carrying Amount Provisions
Investment grade 1 (AAA) 125,600 5 273 125,873 5
2-4 (AA) 103,608 5 297 103,905 5
5-7 (A) 134,992 23 1,177 1 136,168 24
8-10 (BBB) 295,699 90 7,825 14 303,524 104
Non-Investment grade 11-13 (BB) 171,411 215 17,849 119 189,260 334
14-16 (B) 30,548 210 24,388 496 54,936 706
17 (CCC) 1,421 169 4,676 436 6,097 605
Substandard grade 18 (CC) 4,055 200 4,055 200
19 (C) 2,238 145 2,238 145
NPL grade 20-22 (D) 13,476 3,984 13,476 3,984
Total 863,279 717 62,777 1,412 13,476 3,984 939,533 6,112

1 IAS 37 provisions (EUR 95.4 million) are excluded.

Gross Carrying amount per IFRS 9 stage and rating class (2)

31 December 2019 12-month ECL (Stage 1) Lifetime ECL not credit impaired (Stage 2) Lifetime ECL credit impaired (Stage 3) Total
Rating class Gross Carrying Amount Provisions Gross Carrying Amount Provisions Gross Carrying Amount Provisions Gross Carrying Amount Provisions
Investment grade 1 (AAA) 75,144 1 75,144 1
2-4 (AA) 82,992 3 28 83,020 3
5-7 (A) 131,931 11 273 132,204 11
8-10 (BBB) 295,130 55 4,905 6 300,035 61
Non-Investment grade 11-13 (BB) 194,643 209 7,925 54 202,568 263
14-16 (B) 36,683 202 18,416 367 55,099 569
17 (CCC) 405 7 4,067 146 4,472 153
Substandard grade 18 (CC) 3,253 160 3,253 160
19 (C) 2,216 148 2,216 148
NPL grade 20-22 (D) 10,955 3,275 10,955 3,275
Total 816,928 490 41,082 881 10,955 3,275 868,965 4,646

1 IAS 37 provisions (EUR 93.3 million) are excluded.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Changes in gross carrying amounts and loan loss provision (*)

The table below provides a reconciliation by stage of the gross carrying/nominal amount and allowances for loans and advances to banks and customers, including loan commitments and financial guarantees. The transfers of financial instruments represents the impact of stage transfers upon the gross carrying/nominal amount and associated allowance for ECL. This includes the net remeasurement of ECL arising from stage transfers, for example, moving from a 12-month (stage 1) to a lifetime (stage 2) ECL measurement basis.

The net remeasurement line represents the changes in provisions for facilities that remain in the same stage.

Please note the following comments with respect to the movements observed in the table below for the first half-year 2020:

  • Stage 3 gross carrying amount increased by €2.5 billion from €10.9 billion as per 31 December 2019 mainly as a result of ING's introduction of a new definition of default which had an impact of €1.0 billion and due to developments with respect to certain large individual files. For further background on implementation of new Definition of Default, please refer to section 1.5 of the Condensed Consolidated Financial Statements.
  • Stage 2 gross carrying amount increased by €21.6 billion from €41.1 billion as per 31 December 2019. This is mainly caused by the significant lifetime PD trigger (€8.4 billion), the Watchlist trigger (€4.0 billion), primarily in Wholesale Banking, and to a lesser extent Forbearance (€3.3 billion);
  • Transportation & Logistics, Services, Real Estate and Food, Beverages & Personal Care were the sectors particularly impacted by the Covid-19 pandemic, with an increase in Stage 2 amounts of €4.7 billion, €2.1 billion, €2.0 billion and €1.7 billion respectively. These sectors represent 12%, 9%, 9% and 8% of the total Stage 2 gross carrying amounts respectively.

  • The net remeasurement of loan loss provisions in Stage 1 and Stage 2 of €182 million and €354 million respectively and the transfer into lifetime ECL of €522 million were significantly impacted by the worsened macro-economic outlook, including management adjustments of €90 million to reflect the risks in payment holidays and the impact of oil price decrease on the upstream Reserve Based Lending book in the US.

Additional information on macro-economic scenarios is included in the section "Macro-economic scenarios and sensitivity analysis of key sources of estimation uncertainty".

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Changes in gross carrying amounts and loan loss provisions (5)¹,²,³

30 June 2020 12-month ECL (Stage 1) Lifetime ECL not credit impaired (Stage 2) Lifetime ECL credit impaired (Stage 3) Total
Gross carrying amount Provisions Gross carrying amount Provisions Gross carrying amount Provisions Gross carrying amount Provisions
Opening balance as at 1 January 2020 816,928 490 41,082 881 10,955 3,275 868,965 4,645
Transfer into 12-month ECL (Stage 1) 7,746 14 -7,401 -126 -346 -8 -120
Transfer into lifetime ECL not credit impaired (Stage 2) -33,527 -50 33,947 523 -420 -47 426
Transfer into lifetime ECL credit impaired (Stage 3) -2,135 -20 -2,144 -136 4,279 1,059 902
Net remeasurement of loan loss provisions 187 353 262 802
New financial assets originated or purchased 95,279 141 95,279 141
Financial assets that have been derecognised -65,966 -43 -4,230 -66 -551 -72 -70,746 -182
Net drawdowns and repayments 44,954 1,522 -9 46,467
Changes in models/risk parameters
Increase in loan loss provisions 229 548 1,193 1,970
Write-offs -433 -433 -433 -433
Recoveries of amounts previously written off 19 19
Foreign exchange and other movements -3 -17 -70 -90
Closing balance as at 30 June 2020 863,279 716 62,777 1,412 13,476 3,984 939,533 6,112

1 At the end of June 2020, the Gross carrying amounts included loans and advances to central banks (€116.9 billion), loans and advances to banks (€30.7 billion), financial assets at FVOCI (€37.0 billion), securities at amortised cost (€51.1 billion), loans and advances to customers (€622.9 billion) and financial guarantees (credit replacement) in scope of IFRS 9 impairment requirements (€113.4 billion) and excludes receivables related to securities in reverse repurchase transaction (€-13.4 billion), cash collateral in respect of derivatives (€-9.4 billion), the value adjustment hedged items (€-4.4 billion), a receivable that is offset by a liquidity facility (€-1.5 billion), on-demand bank balances (€-2.7 billion) and other differences amounting to €-1.1 billion.
2 Stage 3 Lifetime credit impaired includes €4.9 million Purchased or Originated Credit Impaired.
3 At the end of June 2020, the stock of provisions included provisions for loans and advances to central banks (€5 million), loans and advances to banks (€13 million), financial assets at FVOCI (€13 million), securities at amortised cost (€21 million), provisions for loans and advances to customers (€6,030 million) and provisions for contingent liabilities (credit replacements) recorded under Provisions (€50 million).

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Changes in gross carrying amounts and loan loss provisions (C)

31 December 2019 12-month ECL (Stage 1) Lifetime ECL not credit impaired (Stage 2) Lifetime ECL credit impaired (Stage 3) Total
Gross carrying amount Provisions Gross carrying amount Provisions Gross carrying amount Provisions Gross carrying amount Provisions
Opening balance as at 1 January 2019 788,173 501 46,949 925 10,758 3,141 845,880 4,568
Transfer into 12-month ECL (Stage 1) 12,856 30 -12,579 -253 -277 -23 -246
Transfer into lifetime ECL not credit impaired (Stage 2) -21,577 -73 22,382 474 -805 -81 320
Transfer into lifetime ECL credit impaired (Stage 3) -2,210 -6 -1,753 -135 3,964 1,113 972
Net remeasurement of loan loss provisions -77 36 283 242
New financial assets originated or purchased 180,605 205 180,605 205
Financial assets that have been derecognised -126,082 -103 -9,108 -162 -1,659 -137 -136,849 -402
Net drawdowns and repayments -14,834 -4,807 1 -19,640
Changes in models/risk parameters 15 2 -8 9
Increase in loan loss provisions -9 -39 1,147 1,099
Write-offs -1 -1 -2 -2 -1,027 -1,028 -1,030 -1,031
Recoveries of amounts previously written off 55 55
Foreign exchange and other movements -1 -3 -41 -45
Closing balance as at 31 December 2019 816,928 490 41,082 881 10,955 3,275 868,965 4,646

1 At the end of December 2019, the Gross carrying amounts included loans and advances to central banks (€51.2 billion), loans and advances to banks (€35.1 billion), financial assets at FVOCI (€32.2 billion), securities at amortised cost (€46.1 billion), loans and advances to customers (€616.5 billion) and financial guarantees (credit replacement) in scope of IFRS 9 impairment requirements (€115.7 billion) and excludes receivables related to securities in reverse repurchase transaction (€-9.9 billion), cash collateral in respect of derivatives (€-10.2 billion), the value adjustment hedged items in respect of portfolio hedges (EUR -3.9 billion), a receivable that is offset by a liquidity facility (€-1.3 billion), de-netting of cash pool balances (€-1.8 billion) and other differences amounting to €-0.4 billion.
2 Stage 3 Lifetime credit impaired includes €1 million Purchased or Originated Credit Impaired.
3 At the end of December 2019, the stock of provisions included provisions for loans and advances to central banks (€1 million), loans and advances to banks (€9 million), financial assets at FVOCI (€10 million), securities at amortised cost (€10 million), provisions for loans and advances to customers (€4,590 million) and provisions for contingent liabilities (credit replacements) recorded under Provisions (€25 million).

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Macro-economic scenarios and sensitivity analysis of key sources of estimation uncertainty (*)

Methodology (*)

Our methodology in relation to the adoption and generation of macroeconomic scenarios is described in the Risk Management section of the Annual Report 2019. We continue to follow this methodology in generating our probability-weighted ECL, with consideration of alternative scenarios and management adjustments supplementing this ECL where, in management's opinion, the consensus forecast does not fully capture the extent of recent credit or economic events. The macro-economic scenarios are applicable to the whole ING portfolio in the scope of IFRS9 ECL's.

Macro-economic scenarios (*)

The provisions are based on the end of June macro-economic consensus forecasts, with the main inputs for four of our main portfolios in the upside scenario, baseline scenario and downside scenario presented in the sensitivity table below. The Macro-economic (ME) forecast resulted increased calculated model based collective provisions. The main driver for the increase is the significant GDP growth deterioration which is forecasted as result of the Covid-19 crisis, which mainly impacted risk costs in Wholesale Banking. For Retail portfolios, unemployment rate and house prices are the most important drivers and those did show more moderate deterioration. Hence the impact of worsened macroeconomic forecasts on the Retail portfolios is more moderate.

The macro-economic scenarios reflects how the Covid-19 pandemic, the (reversal of) lockdown measures and government and central bank support measures potentially can impact the economic outlook. In the consensus forecast, a rebound in activity is projected to start in the second half of 2020 despite ongoing containment measures. Nevertheless, the consensus does not expect the major economies to return to pre-crisis levels until after 2021. Making predictions is difficult as there are still many uncertainties about the development of the Covid-19 pandemic.

Management adjustments (*)

In times of volatility and uncertainty where the portfolio quality and economic environment is rapidly changing, models alone may not be able to accurately predict losses. In these cases management adjustments can be applied to appropriately reflect ECL. Adjustments can also be applied where the impact of the updated macroeconomic scenarios is over- or under-estimated by the IFRS 9 models.

As mentioned above, per the guidance from EBA, Covid-19 related payment holidays should not be regarded as an automatic forbearance trigger, and hence, should not automatically trigger recognition of lifetime ECL.

Looking forward, it is expected that the phasing out of the Covid-19 related payment holiday schemes and other support measures in the second half of 2020 could potentially lead to more business insolvencies and unemployment. This could lead to more clients that have currently taken payment holidays, getting into financial difficulties and to higher levels of defaults. To the extent ING believes that this elevated risk is not yet covered in the IFRS9 models, a management adjustment has been recognised.

This management adjustment has been recognised for SME portfolios as these portfolios are considered to be most at risk and have the highest percentage of customers requesting payment holidays compared to other portfolios. ING has recognised a management adjustment of €45 million in Netherlands and €15 million in Belgium as they are the largest SME portfolios and not significantly impacted by ME forecasts updates.

In addition, as oil price remains volatile, as well as exposed to the impacts of the Covid-19 crisis and subject to political decisions, ING recognised a management adjustment for the upstream oil book of €30 million.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Analysis on sensitivity (*)

Based on the above, analysis on the sensitivity of key forward-looking macroeconomic inputs used in the ECL collective-assessment modelling process and the probability-weights applied to each of the three scenarios is presented below. The countries included in the analysis are the Bank's most significant geographic regions, in terms of both gross contribution to reportable ECL, and sensitivity of ECL to forward-looking macroeconomics. Accordingly, the Bank considers these portfolios to present the most significant risk of resulting in a material adjustment to the carrying amount of financial assets within the next financial year. The Bank also observes that, in general, the Wholesale business is more sensitive to the impact of forward-looking macroeconomic scenarios.

While the table does give a high-level indication of the sensitivity of the outputs to the different scenarios, it does not provide insight on the interdependencies and correlations between different macroeconomic variable inputs.

Sensitivity analysis (*) $^{12,13}$

2020 2021 2022 Un-weighted ECL (Eur mln) Probability-weighing Reportable ECL (Eur mln)A
Netherlands
Upside scenario Real GDP -6.0 5.2 3.9 476 20%
Unemployment 4.9 4.4 3.8
HPI 3.7 14.7 5.3
Baseline Scenario Real GDP -6.3 4.0 2.3 536 60% 559
Unemployment 5.3 5.4 5.4
HPI -0.2 0.8 3.2
Downside scenario Real GDP -6.9 0.6 0.1 708 20%
Unemployment 6.2 7.5 8.3
HPI -4.4 -14.4 0.3

Sensitivity analysis (*) $^{12,13}$

2020 2021 2022 Un-weighted ECL (Eur mln) Probability-weighing Reportable ECL (Eur mln)A
Germany
Upside scenario Real GDP -5.8 7.1 2.6 518 20%
Unemployment 3.7 2.4 1.6
HPI 6.0 7.0 8.5
Baseline Scenario Real GDP -6.3 5.3 1.9 558 60% 575
Unemployment 4.0 3.6 3.2
HPI 4.4 3.2 5.1
Downside scenario Real GDP -6.9 1.7 -0.4 681 20%
Unemployment 4.7 5.1 5.2
HPI 0.7 -1.3 1.3
Belgium
Upside scenario Real GDP -7.6 6.2 2.8 450 20%
Unemployment 8.9 7.7 7.2
HPI 2.8 5.0 4.4
Baseline Scenario Real GDP -7.9 4.9 2.3 491 60% 510
Unemployment 9.2 7.7 7.7
HPI 1.9 3.9 3.5
Downside scenario Real GDP -8.5 2.5 1.0 628 20%
Unemployment 10.3 10.2 10.3
HPI 0.7 2.2 2.6
United States
Upside scenario Real GDP -5.6 5.3 4.9 205 20%
Unemployment 9.8 5.2 2.7
HPI 3.1 6.8 8.8
Baseline Scenario Real GDP -5.7 4.2 3.0 285 60% 335
Unemployment 10.2 6.6 4.7
HPI 2.3 2.8 3.0
Downside scenario Real GDP -6.6 0.5 0.7 612 20%
Unemployment 10.9 9.1 8.1
HPI 1.3 -1.9 -3.3

1 Real GDP, in % year-on-year change
2 Unemployment in % of total labour force
3 House Price Index (HPI) in % year-on-year
4 Sensitivity does not include the effect of manual adjustments, which are not material

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

The setting of PD threshold bandings requires management judgement, and is a key source of estimation uncertainty. To demonstrate the sensitivity of the ECL to these PD thresholds bandings, analysis was run on all collectively-assessed assets, which assumed all assets (Stage 1 and 2) were below the threshold, and apportioned a 12 month ECL. On ING Bank level, the total ECL collective-assessment for performing assets is €2,129 million (2019: €1,291 million). On the same asset base, analysis was run which assumed all performing assets were above the threshold, and apportioned a lifetime ECL. This gave rise to a hypothetical collective-assessment ECLs €1,636 million (2019: €866 million) and €3,409 million (2019: €2,665 million) respectively. Please note that in this analysis all other ECL risk parameters (except for the stage) were kept equal.

It should be noted that the lifetime PD thresholds are not the only drivers of stage allocation. An asset can change stages as a result of being in arrears, on a Watch List or being forborne, among other triggers.

Market risk in trading books(*)

Sensitivities (*)

As part of the risk monitoring framework, ING actively monitors the daily changes of sensitivities of the trading portfolios. Sensitivities measure the impact of movements in individual market risk factors (foreign exchange rates, interest rates, credit spreads, equity, and commodity prices) on profit and loss results of the trading positions and portfolios.

The following tables show the five largest trading positions in terms of sensitivities to foreign exchange, interest rate and credit spread risk factor movements. These largest exposures also reflect concentrations of risk in FX risk per currency, IR risk per currency, and Credit Spread risk per country and rating and sector. Due to the nature of the trading portfolios, positions in the portfolios can change significantly from day to day, and sensitivities of the portfolios can change daily accordingly.

Most important foreign exchange trading positions (*)
amounts in EUR millions 30 June 2020 31 December 2019
Foreign exchange Foreign exchange
US Dollar 127 US Dollar 116
Great Britain Pound -37 Chinese Yuan Renminbi -21
Chinese Yuan Renminbi 27 South Korean Won 20
Japanese Yen -26 Brazilian Real -15
Switzerland Franc -24 Japanese Yen -10

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Most important interest rate and credit spread sensitivities (a)

amounts in EUR thousands 30 June 2020 31 December 2019
Interest Rate (BPV) 1 Interest Rate (BPV) 1
Euro -1,280 Euro -740
US Dollar -745 US Dollar -325
Great-Britain Pound -154 Russian Ruble -105
Japanese Yen -92 Great-Britain Pound -68
Australian Dollar -66 Australian Dollar -31
Credit Spread (CSO1) 2 Credit Spread (CSO1) 2
Germany 153 United States 360
United States 109 Germany 163
Republic of Korea -58 France 117
Indonesia 42 Russian Federation 73
United Kingdom 40 United Kingdom 72

1 Basis Point Value (BPV) measures the impact on value of a 1 basis point increase in interest rates. The figures include commodity risk in banking books.
2 Credit Spread Sensitivity (CS01) measures the impact on value of a 1 basis point increase in credit spreads. Exposures to supranational institutions are not assigned to a specific country.

Credit spread sensitivities per risk class and sector (excluding sovereign exposures) (a)

amounts in EUR thousands 30 June 2020 31 December 2019
Corporate Financial Institutions Corporate Financial Institutions
Credit Spread (CSO1) 1
Risk classes
1 (AAA) 1 -3 1 -1
2-4 (AA) 21 -64 -15 -63
5-7 (A) 56 -50 143 32
8-10 (BBB) 207 -24 273 1
11-13 (BB) 57 -4 148 9
14-16 (B) 20 -2 51 1
17-22 (CCC and NPL) 3 26
Not rated
Total 365 -147 626 -21

1 Credit Spread Sensitivity (CS01) measures the impact on value of a 1 basis point increase in credit spreads.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents
Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

Other risks and uncertainties

Because we are a financial services company conducting business on a global basis, our revenues and earnings are affected by the volatility and strength of the economic, business, liquidity, funding and capital markets environments specific to the geographic regions in which we conduct business. The ongoing turbulence and volatility of such factors have adversely affected, and may continue to adversely affect, the profitability, solvency and liquidity of our business.

Factors such as interest rates, securities prices, credit ratings, credit spreads, liquidity spreads, exchange rates, effects of the Covid-19 pandemic, consequences of the United Kingdom's withdrawal from the European Union, changes to 'benchmark' indices, consumer spending, changes in client behaviour, business investment, real estate values and private equity valuations, government spending, inflation or deflation, the volatility and strength of the capital markets, political events and trends, non-compliance with (or changes) in laws and regulations, climate change, terrorism, as well as inability to protect our intellectual property and infringement claims by third parties, to achieve our strategy or to retain key personnel may all impact the business and economic environment and, ultimately, our solvency, liquidity and the amount and profitability of business we conduct in a specific geographic region.

Additional risks of which the ING is not presently aware, or that are currently viewed as less material than the risks described above, could also affect the business operations of ING and have a material adverse effect on ING's business activities, financial condition, results of operations and prospects. For more information on risks, please refer to "Other information and appendices - Risk Factors" in the Annual Report ING Group for the year ended December 31, 2019."

Developments on KYC

In the first half year of 2020, as part of this process, the Risk Committee and the Supervisory Board spent considerable time discussing, among other things, the progress in the bank-wide Know Your Customer Enhancement Programme.

The KYC Enhancement Programme encompasses all client segments in all ING business units. The programme consists of three parts: (a) look-back analysis on past deficiencies in post-transaction monitoring. The look-back analysis consists of screening of transactions executed in the past. In case unusual transactions are identified, ING is committed to following the applicable reporting process; (b) enhancement of customer due diligence files with the aim to document sufficiently the knowledge the bank has about its clients in the line with past and new requirements; (c) structural solutions that should support getting sustainably better in addressing money laundering risks in our portfolio and complying with laws and regulations.

The structural solutions comprise five pillars:

  • Development and global roll-out of KYC risk appetite statements, KYC risk assessments on clients, capability structure and maturity assessments;
  • Development and global roll-out of a bank-wide KYC digital service platform;
  • Translation of risk assessment outcomes into scenarios and alert definitions that can be applied in transaction monitoring;
  • Set up central KYC organisation that defines standards and drives global execution and improvements; and
  • Develop and rollout KYC communication and awareness initiatives and set up a behavioural risk department that performs risk assessments.

In the first half-year 2020, ING continued to make progress in executing the Global KYC Enhancement Program. Several workstreams have delivered on their commitments and further improvement activities are now embedded in continuous improvement cycles in regular operations. Key achievements in the past months include among others:

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited
21


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

  • the adjusted Global KYC organisation started on 1st February with the establishment of three pillars - Customer Due Diligence, Transaction Monitoring and Screening - to enhance end-to-end steering and ownership;
  • the adoption of ING's 2020 Global KYC RAS, which includes a number of inclusions set for high risk client relationships; and
  • the partnership with the Association of Certified Anti-Money Laundering Specialists (ACAMS) to rollout their internationally recognised and certified KYC training for ING employees.

IBOR Transition

Interbank offered rates, such as EURIBOR and LIBOR, are widely used as benchmarks to set interest rates across a broad range of financial products and contracts. In line with recommendations from the Financial Stability Board, a fundamental review and reform of the major interest rates benchmarks has been undertaken. For the Eurozone, this led to a reform of the EURIBOR benchmark rate and development of €STR as the recommended new nearly risk-free-rate (RFR) to replace EONIA. For LIBOR benchmarks, the reform will include replacing interest rate benchmarks with alternative, nearly risk-free rates. This process is at different stages, and is progressing at different speeds, across several major currencies.

ING Bank has exposure to IBORs through various products in all of its business lines (wholesale banking, retail banking, business banking) and exposure relating to the associated funding and hedging activities including debt issuance, the interest rate risk position, holdings of investment securities, etc. ING has established a global IBOR Transition Program to manage the transition. The program performs the assessment and actions necessary to manage a smooth transition to RFRs within all internal processes and systems, including pricing, risk management, legal documentation, hedge arrangements, as well as any impact on customers.

The Covid-19 virus outbreak has impacted the progress in a number of interim industry developments intended to aid transition. However, the key industry working groups are active and

the FCA has reiterated that the working assumption that LIBOR cannot be assumed to be available beyond the end of 2021 remains. ING is proactively reaching out to industry participants, counterparties and clients to create awareness and offer support on the upcoming transition.

At ING, progress has been made in H1 2020 on the IBOR execution activities in all Business Lines of the bank. The program has a robust governance in place, with progress being tracked by business line Steering committees reporting into the central IBOR Steering committee. ING is well on track to meet the external milestones of 2020 and finalizing detailed roadmaps and resource planning for implementation in 2021. ING is monitoring market developments closely, as there remain some uncertainties in the industry.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of financial position

30 June 2020 31 December 2019
in EUR million
Assets
Cash and balances with central banks 118,971 53,202
Loans and advances to banks 30,663 35,133
Financial assets at fair value through profit or loss 2 111,155 96,217
Financial assets at fair value through other comprehensive income 3 38,993 34,468
Securities at amortised cost 4 51,085 46,108
Loans and advances to customers 5 616,845 611,907
Investments in associates and joint ventures 6 1,775 1,790
Property and equipment 3,086 3,172
Intangible assets 7 1,586 1,916
Current tax assets 604 251
Deferred tax assets 806 730
Other assets 9,530 7,014
Total assets 985,099 891,910
30 June 2020 31 December 2019
--- --- ---
Liabilities
Deposits from banks 8 78,649 34,826
Customer deposits 638,379 606,410
Financial liabilities at fair value through profit or loss 9 90,644 77,943
Current tax liabilities 387 499
Deferred tax liabilities 758 695
Provisions 566 688
Other liabilities 14,838 12,796
Debt securities in issue 10 95,592 93,721
Subordinated loans 11 16,801 16,515
Total liabilities 936,614 844,093
Equity 12
Share capital and share premium 17,067 17,067
Other reserves 3,600 4,000
Retained earnings 26,795 25,857
Shareholders' equity (parent) 47,463 46,924
Non-controlling interests 1,022 893
Total equity 48,484 47,817
Total liabilities and equity 985,099 891,910

References relate to the accompanying notes. These are an integral part of the Condensed consolidated Interim financial statements.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of profit or loss

for the periods ended 30 June

| 6 month period
in EUR million | 1 January to 30 June | | | 1 January to 30 June | |
| --- | --- | --- | --- | --- | --- |
| | 2020 | 2019 | | 2020 | 2019 |
| Continuing operations | | | | | |
| Interest income using effective interest rate method | 11,038 | 12,945 | Addition to loan loss provisions 5 | 1,997 | 416 |
| Other interest income | 1,027 | 1,611 1 | Staff expenses | 2,927 | 2,809 |
| Total interest income | 12,065 | 14,556 | Other operating expenses | 2,698 | 2,417 |
| | | | Total expenses | 7,623 | 5,643 |
| Interest expense using effective interest rate method | -4,211 | -5,972 | | | |
| Other interest expense | -923 | -1,634 1 | Result before tax from continuing operations | 1,575 | 3,590 |
| Total interest expense | -5,134 | -7,606 | | | |
| | | | Taxation | 519 | 954 |
| Net interest income 13 | 6,931 | 6,950 | Net result from continuing operations | 1,056 | 2,636 |
| | | | | | |
| Net fee and commission income 14 | 1,507 | 1,386 | Net result (before non-controlling interests) | 1,056 | 2,636 |
| Valuation results and net trading income 15 | 456 | 547 | Net result attributable to Non-controlling interests | 36 | 47 |
| Investment income | 40 | 58 | Net result attributable to shareholders of the parent | 1,021 | 2,589 |
| Other income² 16 | 264 | 292 | | | |
| Total income | 9,198 | 9,232 | | | |

1 Prior period amounts in other interest income and other interest expense have been updated to improve consistency and comparability.
2 Other income includes Result from associates and joint ventures, Result on disposal of group companies, Net result on derecognition of financial assets at amortised cost and Other.

References relate to the accompanying notes. These are an integral part of the Condensed consolidated Interim financial statements.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of comprehensive income

6 month period 1 January to 30 June
in EUR million 2020 2019
Net result (before non-controlling interests) 1,056 2,636
Other comprehensive income
Items that will not be reclassified to the statement of profit or loss:
Realised and unrealised revaluations property in own use 11 36
Remeasurement of the net defined benefit asset/liability 84 -23
Net change in fair value of equity instruments at FVOCI -311 201
Net change in fair value of own credit risk of financial liabilities at FVPL 11 -91
Items that may subsequently be reclassified to the statement of profit or loss:
Net change in fair value of debt instruments at FVOCI -77 4
Realised gains/losses on debt instruments at FVOCI reclassified to the statement of profit or loss -27 -36
Changes in cash flow hedge reserve 644 861
Exchange rate differences -691 -126
Share of other comprehensive income of associates and joint ventures and other income 3 -3
Total comprehensive income 703 3,460
Comprehensive income attributable to:
Non-controlling interests 134 86
Shareholders of the parent 570 3,375
703 3,460

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of changes in equity

in EUR million Share capital and share premium Other reserves Retained earnings Share-holders' equity (parent) Non-controlling interests Total equity
Balance as at 31 December 2019 17,067 4,000 25,857 46,924 893 47,817
Net change in fair value of equity instruments at fair value through other comprehensive income -310 -2 -312 -311
Net change in fair value of debt instruments at fair value through other comprehensive income -72 -72 -5 -77
Realised gains/losses on debt instruments at fair value through other comprehensive income reclassified to the statement of profit or loss -27 -27 -1 -27
Changes in cash flow hedge reserve 501 501 144 644
Realised and unrealised revaluations property in own use 9 2 11 0 31
Remeasurement of the net defined benefit asset/liability 84 84 84
Exchange rate differences and other -650 -650 -41 -691
Share of other comprehensive income of associates and joint ventures and other income 54 -51 3 3
Change in fair value of own credit risk of financial liabilities at fair value through profit or loss 11 11 11
Total amount recognised directly in other comprehensive income net of tax -399 -51 -451 98 -353
Net result 1,021 1,021 36 1,056
Total comprehensive income net of tax -399 969 570 134 703
Dividends -43 -43 -3 -46
Employee stock option and share plans 12 12 0 12
Changes in the composition of the group and other changes -1 -1
Balance as at 30 June 2020 17,067 3,600 26,795 47,463 1,022 48,484

Changes in individual Reserve components are presented in Note 12 'Equity'.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of changes in equity - continued

in EUR million Share capital and share premium Other reserves Retained earnings Share-holders' equity (parent) Non-controlling interests Total equity
Balance as at 31 December 2018 17,067 3,504 23,602 44,173 803 44,976
Net change in fair value of equity instruments at fair value through other comprehensive income -123 322 199 2 201
Net change in fair value of debt instruments at fair value through other comprehensive income 4 4 0 4
Realised gains/losses on debt instruments at fair value through other comprehensive income reclassified to the statement of profit or loss -34 -34 -1 -36
Changes in cash flow hedge reserve 830 830 31 861
Realised and unrealised revaluations property in own use 29 7 36 -0 36
Remeasurement of the net defined benefit asset/liability -23 -23 -23
Exchange rate differences and other -132 -132 6 -126
Share of other comprehensive income of associates and joint ventures and other income 122 -125 -3 0 -3
Change in fair value of own credit risk of financial liabilities at fair value through profit or loss -91 -91 -91
Total amount recognised directly in other comprehensive income net of tax 582 204 786 38 824
Net result 2,589 2,589 47 2,636
Total comprehensive income net of tax 582 2,793 3,375 86 3,460
Dividends -1,055 -1,055 -27 -1,082
Employee stock option and share plans 15 15 0 15
Changes in the composition of the group and other changes
Balance as at 30 June 2019 17,067 4,085 25,355 46,508 862 47,369

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of cash flows

1 January to 30 June 1 January to 30 June
2020 2019 2020 2019
in EUR million
Cash flows from operating activities
Result before tax 1,575 3,590 Disposals and redemptions: - Associates and joint ventures 12 6
Adjusted for: - Depreciation and amortisation 402 - Financial assets at fair value through other comprehensive income 8,523 8,982
- Addition to loan loss provisions 1,997 - Securities at amortised cost 11,547 7,441
- Other non-cash items in Result before tax 790 - Property and equipment 4 71
Taxation paid -1,149 -1,582 - Loans sold - 401
Changes in: - Net change in Loans and advances to/from banks, not available/payable on demand 51,910 - Other investments 8 1
- Net change in Trading assets and Trading liabilities 3,215 - Net cash flow from/(used in) investing activities -9,627 2,346
- Loans and advances to customers -9,860 - Cash flows from financing activities
- Customer deposits 34,189 Proceeds from debt securities 48,565 49,763
- Other -5,748 Repayments of debt securities -46,335 -57,088
Net cash flow from/(used in) operating activities 77,322 8,171 Proceeds from issuance of subordinated loans 2,138 1,091
Repayments of subordinated loans -2,431 -931
Repayments of principal portion of lease liabilities -132 -123
Cash flows from investing activities
Investments and advances: - Acquisition of subsidiaries, net of cash acquired - Purchase/sale of treasury shares
- Associates and joint ventures -10 Dividends paid -46 -1,055
- Financial assets at fair value through other comprehensive income -13,095 Other financing -
- Securities at amortised cost -16,306 Net cash flow from/(used in) financing activities 1,759 -8,343
- Property and equipment -144 Net cash flow 69,453 2,174
- Other investments -165 Cash and cash equivalents at beginning of year 54,029 47,528
Effect of exchange rate changes on cash and cash equivalents -192 -53
Cash and cash equivalents at end of year 123,290 49,649

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Condensed consolidated statement of cash flows - continued

Cash and cash equivalents
30 June 2020 30 June 2019
Treasury bills and other eligible bills 170 94
Deposits from banks/Loans and advances to banks 4,149 -2,616
Cash and balances with central banks 118,971 52,171
Cash and cash equivalents at end of year 123,290 49,649

The increase in Cash and Cash Equivalents by EUR 69 billion in the 6 month period up to 30 June 2020 to EUR 123 billion were mainly driven by ING's participation of EUR 55 billion in the targeted longer-term refinancing operations (TLTRO III) in June, which were mainly placed on deposit with the ECB as at 30 June (reported as Cash and balances with Central Banks) and by increased customer deposits.

The table below presents the Interest and dividend received and paid.

1 January to 30 June
2020 2019
Interest received 12,295 14,790
Interest paid -5,510 -7,572
6,784 7,218
Dividend received^{1} 23 62
Dividend paid -46 -1,055
  1. Includes dividends received as recognized within Investment Income, from equity securities included in the Financial assets at fair value through profit or loss, Financial assets at fair value through OCL and from Investments in associates and joint ventures. Dividend paid and received from trading positions have been included.

Interest received, interest paid and dividends received are included in operating activities in the Condensed consolidated statement of cash flows. Dividend paid is included in financing activities in the Condensed consolidated statement of cash flows.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Notes to the Condensed consolidated interim financial statements

1 Basis of preparation and accounting policies

1.1 Reporting entity

ING Bank N.V. is a company domiciled in Amsterdam, the Netherlands. Commercial Register of Amsterdam, number 33031431. These Condensed consolidated interim financial statements, as at and for the six months period ended 30 June 2020, comprise ING Bank N.V. (the Parent company) and its subsidiaries, together referred to as ING Bank. ING Bank is a global financial institution with a strong European base, offering a wide range of retail and wholesale banking services to customers in over 40 countries.

1.2 Basis of preparation of the Condensed consolidated interim financial statements

The ING Bank Condensed consolidated interim financial statements have been prepared in accordance with International Accounting Standard 34 'Interim Financial Reporting'.

ING Bank applies International Reporting Standards (IFRS) as adopted by the European Union (EU), which are IFRS Standards and IFRS Interpretations as issued by the International Accounting Standards Board (IASB) and the IFRS Interpretations Committee (IFRIC) with some limited modifications such as the temporary 'carve-out' from IAS 39 'Financial Instruments: Recognition and Measurement' (herein, referred to as IFRS). These are consistent with those set out in the notes to the 2019 ING Bank Consolidated financial statements as included in the 2019 Annual Report except for the adoption of a number of amendments effective in 2020 as set out in Note 1.3 'Changes to accounting policies.

Under the EU carve-out, ING Bank applies fair value hedge accounting to portfolio hedges of interest rate risk (macro hedging). For further information, reference is made to paragraph 1.6.5 'Derivatives and hedge accounting' of Note 1 and Note 39 'Derivatives and hedge accounting' of the 2019 ING Bank Consolidated financial statements as included in the 2019 Annual Report.

The Condensed consolidated interim financial statements should be read in conjunction with the 2019 ING Bank Consolidated financial statements as included in the 2019 Annual Report.

The ING Bank Condensed consolidated interim financial statements have been prepared on a going concern basis.

The Condensed consolidated interim financial statements are presented in euros and rounded to the nearest million, unless stated otherwise. Amounts may not add up due to rounding.

1.2.1 Presentation of Risk management disclosures

Certain disclosures of the nature and extent of risks related to financial instruments as disclosed in the 2019 ING Bank Consolidated financial statements as included in the 2019 Annual Report are updated due to the Covid-19 developments in the first six months of 2020.

Although these disclosures are included in the 'Risk management' section, they are an integral part of the ING Bank Condensed consolidated interim financial statements. The disclosures are indicated by the symbol (*).

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents
Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

1.3 Changes to accounting policies

ING Bank has consistently applied its accounting policies to all periods presented in these Condensed consolidated financial statements, except for amendments that became effective in 2020.

1.3.1 Changes in IFRS effective in 2020

A number of amended standards became applicable for the current reporting period with no significant impact on ING Bank's accounting policies, ING Bank's results or financial position.

The list of amendments effective in the current period and applicable for ING Bank (endorsed by the EU):

  • Amendments to IAS 39 'Financial Instruments: Recognition and Measurements' and IFRS 7 'Financial Instruments: Disclosures': 'IBOR Reform and its Effects on Financial Reporting – Phase 1' (issued on 26 September 2019 and early adopted by ING in 2019);
  • Amendments to IFRS 3 'Business Combinations': Definition of a Business (issued on 22 October 2018);
  • Amendments to IAS 1 and IAS 8: 'Definition of Material' (issued on 31 October 2018); and
  • Amendments to References to the Conceptual Framework in IFRS Standards (issued on 29 March 2018).

In May 2020 the IASB also issued amendments to IFRS 16 'Leases': 'Covid-19-Related Rent Concessions' to provide lessees with an exemption from assessing whether a Covid-19-related rent concession is a lease modification. The amendments are effective for annual reporting periods beginning on or after 1 June 2020, with early application permitted (including financial statements not yet authorised for issue at 28 May 2020) and are also available for interim reports. The amendments are not yet endorsed by the EU. The amendments will not have material impact on ING Bank's accounting policies, ING Bank's results or financial position.

ING Bank has not early adopted any standard, interpretation or amendment (including the above mentioned IFRS 16 amendments) which has been issued, but is not yet effective.

For further information, reference is made to Note 1 'Basis of preparation and accounting policies, 1.4.2 Upcoming changes in IFRS after 2019' in the 2019 ING Bank Consolidated financial statements.

1.4 Significant judgements and critical accounting estimates and assumptions

The preparation of the Condensed consolidated interim financial statements requires management to make judgements in the process of applying its accounting policies and to use estimates and assumptions. The estimates and assumptions affect the reported amounts of the assets and liabilities and the amounts of the contingent assets and contingent liabilities at the balance sheet date, as well as reported income and expenses for the period. The actual outcome may differ from these estimates. The process of setting assumptions is subject to internal control procedures and approvals.

As discussed in Note 1.5 'Significant judgements and critical accounting estimates and assumptions' of the 2019 ING Bank Consolidated financial statements, ING Bank has identified the following 3 areas that require management to make significant judgements and use critical accounting estimates and assumptions based on the information and financial data that may change in future periods:

  • The determination of the fair values of financial assets and liabilities;
  • Loan loss provisions; and
  • Provisions.

These areas continue to be relevant for these Condensed consolidated interim financial statements, and, in particular, an increased level of estimation uncertainty is observed for Loan loss provisions due to Covid-19 outbreak and determination of the fair values of financial assets and liabilities due to market developments in the first six months of 2020.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited
31


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

In addition to the disclosures in the 2019 Annual Report of ING, the increased uncertainty for Loan loss provisions from Covid-19 manifested itself in the following key areas: the uncertainty around macroeconomic forecasts and the period and duration of the economic recovery path; uncertainty around determining when there has been a significant increase in credit risk, especially in the light of government measures such as payment holidays where traditional risk drivers in ECL models based on payment behavior can be ineffective as these clients are not required to make regular payments and limited (if any) additional information is available. For further discussion and details of the significant judgements and critical accounting estimates and assumptions relating to the Loan loss provisions, reference is made to paragraph 'Loan loss provisioning' in the 'Risk management' section of the interim report.

In light of uncertainties due to Covid-19, the assessment of impairment on non-financial assets became a new area of critical accounting estimates in the first six months of 2020. For ING it mainly related to the assessment for potential impairment of goodwill and an investment in associate (TMB), which involves estimation of their recoverable amounts. Recoverable amounts are sensitive to the assumptions used and their estimation becomes particularly judgmental in light of uncertainties due to Covid-19. The projected cash flows, discount rates and growth rates are particularly relevant and the sensitivity of the recoverable amounts to these assumptions is described in Note 7 'Intangible assets' and Note 6 'Investments in associates and joint ventures'.

1.5 Other developments

ING has historically aligned the Definition of Default for regulatory purposes with the definition of 'credit-impaired' financial assets under IFRS 9 (Stage 3). To comply with new regulatory technical standards (RTS) and EBA guidelines ING updated its Definition of Default in the first quarter of 2020. Consequently, ING updated this definition also for IFRS 9 purposes. From an accounting perspective, this represents a change in accounting estimate. This change had no material impact on the Expected Credit Losses but impacted the migration of assets mainly between Stage 2 and Stage 3

resulting in an increase in Stage 3 assets. For more details on this impact, reference is made to paragraph 'Loan loss provisioning' in the 'Risk management' section of the interim report.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Notes to the Condensed consolidated statement of financial position

2 Financial assets at fair value through profit or loss

Financial assets at fair value through profit or loss
30 June 2020 31 December 2019
Trading assets 53,784 49,264
Non-trading derivatives 2,530 2,278
Designated at fair value through profit or loss 3,700 3,076
Mandatorily measured at fair value through profit or loss 51,142 41,600
111,155 96,217

Trading assets include assets that are classified under IFRS as Trading, but are closely related to servicing the needs of the clients of ING Bank. ING offers institutional clients, corporate clients, and governments, products that are traded on the financial markets.

A significant part of the derivatives in the trading portfolio is related to servicing corporate clients in their risk management to hedge for example currency or interest rate exposures. In addition, ING provides its customers access to equity and debt markets for issuing their own equity or debt securities (securities underwriting).

Part of the trading assets are sold subject to repurchase agreements, securities lending and similar agreements comparable to collateralised lending, and continue to be recognised in the consolidated statement of financial position.

From a risk perspective, the gross amount of trading assets must be considered together with the gross amount of trading liabilities, which are presented separately on the statement of financial position since IFRS does not always allow netting of these positions in the statement of financial position.

As at 30 June 2020, Trading Assets include Loans and receivables of EUR 14,344 million (31 December 2019: EUR 11,969 million) with regard to reverse repurchase transactions.

Reference is made to Note 9 'Financial liabilities at fair value through profit or loss' for information on trading liabilities.

Financial assets 'Mandatorily measured at fair value through profit or loss' mainly include reverse repurchase agreements. The related repurchase financial liabilities are classified as financial liabilities 'Designated at fair value through profit or loss'. As at 30 June 2020, Financial assets mandatorily measured at fair value through profit or loss include Loans and receivables of EUR 49,048 million (31 December 2019: EUR 38,985 million) with regard to reverse repurchase transactions.

3 Financial assets at fair value through other comprehensive income

Financial assets at fair value through other comprehensive income by type
30 June 2020 31 December 2019
Equity securities 1,998 2,306
Debt securities^{1} 35,650 30,483
Loans and advances^{1} 1,345 1,680
38,993 34,468

1 Debt securities include an amount of EUR -10 million (31 December 2019: EUR -7 million) and the Loans and advances includes EUR -3 million (31 December 2019: EUR -3 million) of Loan loss provisions.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Exposure to equity securities

Equity securities designated as at fair value through other comprehensive income
Carrying value Dividend income Carrying value Dividend income
30 June 2020 30 June 2020 31 December 2019 31 December 2019
Investment in Bank of Beijing 1,704 - 2,001 93
Other Investments 294 2 305 18
1,998 2 2,306 111

For strategic equity securities, ING decided to apply the option to irrevocably designate these investments at fair value through other comprehensive income, instead of the IFRS 9 default measurement of fair value through profit or loss.

As at 30 June ING holds approximately 13% (31 December 2019: 13%) of the shares of Bank of Beijing, a bank listed on the stock exchange of Shanghai. As per regulatory requirements set by China Banking and Insurance Regulatory Commission, ING, as a shareholder holding more than 5% or more of the shares, is required to supply additional capital when necessary. No request for additional capital was received as per 30 June 2020 (2019: nil).

Changes in fair value through other comprehensive income

The following table presents changes in financial assets at fair value through other comprehensive income.

Changes in fair value through other comprehensive income financial assets

FVOCI equity securities FVOCI debt instruments 1 Total
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
Opening balance as at 1 January 2,306 3,228 32,163 27,995 34,468 31,223
Additions 9 11 13,087 16,259 13,095 16,270
Amortisation 32 -12 32 -12
Transfers and reclassifications 1 3 0 -0 1 3
Changes in unrealised revaluations2 -289 139 611 258 322 397
Impairments -0 -2 -0 -2
Reversals of impairments -3 1 -3 1
Disposals and redemptions -1 -1,091 -8,524 -12,298 -8,526 -13,389
Exchange rate differences -27 15 -369 -40 -396 -25
Changes in the composition of the group and other changes -0 0 -0 2 -0 3
Closing balance 1,998 2,306 36,995 32,163 38,993 34,468

1 Fair value through other comprehensive income debt instruments includes both debt securities and loans and advances.
2 Changes in unrealised revaluations include changes on hedged items which are recognised in the statement of profit or loss.

In the first six months of 2020, changes in unrealised revaluations of equity securities decreased mainly related to negative revaluation of the stake in Bank of Beijing following a sharp decline in share price (EUR -271 million).

In the first quarter of 2019, ING sold its last tranche of shares in India's Kotak Mahindra Bank (Kotak) for EUR 880 million. The transaction, for a stake of 3.07%, concluded the divestment process and was the main driver for the 'disposal' line in 2019.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Reference is made to Note 4 'Securities at amortised cost' for details on ING Bank's total exposure to debt securities.

4 Securities at amortised cost

Securities at amortised cost fully consist of Debt securities.

ING Bank's total exposure to debt securities is included in the following lines in the statement of financial position:

Exposure to debt securities
30 June 2020 31 December 2019
Debt securities at fair value through other comprehensive income 35,650 30,483
Debt securities at amortised cost 51,085 46,108
Debt securities at fair value through other comprehensive income and amortised cost 86,735 76,592
Trading assets 6,852 6,256
Debt securities at fair value through profit or loss 3,643 3,067
Total debt securities at fair value through profit or loss 10,496 9,323
97,230 85,914

ING Bank's total exposure to debt securities (excluding debt securities held in the trading portfolio) of EUR 90,378 million (31 December 2019: EUR 79,659 million) is specified as follows:

Debt securities by type of exposure
Debt Securities at FVPL Debt Securities at FVOCI Debt Securities at AC Total
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
Government bonds 148 408 24,679 20,300 28,427 25,627 53,254 46,334
Sub-sovereign, Supranationals and Agencies 1,413 505 7,862 6,606 13,006 10,689 22,281 17,801
Covered bonds 1,986 1,734 6,669 6,960 8,655 8,693
Corporate bonds 325 476 137 143 462 619
Financial institutions' bonds 1,353 1,440 377 332 1,933 1,536 3,663 3,308
ABS portfolio 730 714 431 1,043 934 1,163 2,095 2,920
3,643 3,067 35,660 30,491 51,106 46,118 90,409 79,676
Loan loss provisions -10 -7 -21 -10 -31 -17
Bond portfolio 3,643 3,067 35,650 30,483 51,085 46,108 90,378 79,659

Approximately 88% (31 December 2019: 90%) of the exposure in the ABS portfolio is externally rated AAA, AA or A. There are no borrowed debt securities recognised in the statement of financial position.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

5 Loans and advances to customers

Loans and advances to customers by type

30 June 2020 31 December 2019
Loans to, or guaranteed by, public authorities 41,925 42,190
Loans secured by mortgages 353,091 352,262
Loans guaranteed by credit institutions 4,397 3,775
Personal lending 28,814 28,250
Corporate loans 194,647 190,019
622,874 616,497
Loan loss provisions -6,029 -4,590
616,845 611,907

As at 30 June 2020, Loans and advances to customers – corporate loans include receivables with regard to securities which have been acquired in reverse repurchase transactions amounting to EUR 3,012 million (31 December 2019: EUR 180 million).

For details on credit quality and loan loss provisioning, refer to 'Risk management – Credit risk' paragraph 'Credit quality'.

Loans and advances to customers by subordination

30 June 2020 31 December 2019
Non-subordinated 616,768 611,786
Subordinated 78 121
616,845 611,907

No individual loan or advance has terms and conditions that significantly affect the amount, timing or certainty of the consolidated cash flows of the Bank.

6 Investments in associates and joint ventures

Investments in associates and joint ventures

30 June 2020 Interest held (%) Fair value of listed investments Balance sheet value Total assets Total liabilities Total income Total expenses
TMB Public Company Limited 23 673 1,492 54,563 48,832 526 378
Other investments in associates and joint ventures 283
1,775

Investments in associates and joint ventures

31 December 2019 Interest held (%) Fair value of listed investments Balance sheet value Total assets Total liabilities Total income Total expenses
TMB Public Company Limited 23 1,109 1,509 55,804 49,974 1,145 891
Other investments in associates and joint ventures 281
1,790

The reporting dates of certain associates and joint ventures can differ from the reporting date of the Bank, but by no more than three months.

TMB Bank Public Company Limited

ING Bank has a 23.03% investment in TMB Bank Public Company Limited (hereafter: TMB), a bank listed on the Stock Exchange of Thailand. TMB is providing products and services to Wholesale,

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Small and Medium Enterprise (SME), and Retail customers. In December 2019 TMB merged with Thanachart Bank and became Thailand's sixth largest bank.

TMB is accounted for as an investment in associate based on the size of ING shareholding and representation on the Board. IFRS requires to test its investment in TMB for impairment when there is an indication that impairment might exist.

Impairment testing

In the first half year of 2020, the fair value of ING's investment in TMB significantly declined below the purchase cost. This indicator triggered ING to perform an impairment test on the recoverability of the investment of TMB. The impairment test performed led to no impairment at 30 June 2020, as the recoverable amount, as determined by a Value in Use calculation, was higher than the carrying amount.

Investments in associates and joint ventures
30 June 2020 Value in Use Fair value Carrying value
TMB Public Company Limited 1,606 673 1,492

Methodology

In line with IFRS, the recoverable amount is determined as the higher of the fair value less costs of disposal and Value in Use ('VIU'). Fair value less costs of disposal is based on observable share price. The VIU calculation uses discounted cash flow projections based on management's best estimates. VIU is derived using a Dividend Discount Model (DDM) where distributable equity, i.e. future earnings available to ordinary shareholders, is used as a proxy for future cash flows. The valuation looks at expected cash flows into perpetuity resulting in two main components to the VIU calculation:

i) the estimation of future earnings over a 5 year forecast period; and
ii) the terminal value being the extrapolation of earnings into perpetuity applying a long term growth rate. The earnings that are used for extrapolation represent the stable long term

financial results and position of TMB, i.e. a steady state. The terminal value comprises the majority of the total VIU.

Key assumptions used in the VIU calculation

The value in use is determined using a valuation model which is subject to multiple management assumptions. The key assumptions, i.e. those to which the overall result is most sensitive to, are the following:

  • Terminal growth rate: 3% for periods after 2024, consistent with current long term forecasts of GDP growth for Thailand;
  • Discount rate (cost of equity): 9%, based on the capital asset pricing model (CAPM) calculated for TMB, using current market data.

The model was tested for reasonably possible changes to key assumptions in the model. This reflects the sensitivity of the VIU to each key assumption on its own and it is possible that more than one favourable and/or unfavourable change may occur at the same time. A reduction in all of the forecasted annual cash flows, including terminal value, of 7.1% would reduce the recoverable amount to the carrying amount. A -122bps change in the terminal growth rate or a 46bps change in the discount rate would cause the VIU to equal the carrying amount.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Changes in Investments in associates and joint ventures

30 June 2020 31 December 2019
Opening balance as at 1 January 1,790 1,044
Additions 10 686
Transfers to and from Investments/Other assets and liabilities -0 4
Revaluations 2 -10
Share of results 33 64
Dividends received -11 -50
Disposals -1 -10
Impairments 1 -34
Exchange rate differences -55 96
Other 6
Closing balance 1,775 1,790

Share of results from associates and joint ventures of EUR 33 million (2019: EUR 64 million) as included in the table above, is mainly attributable to results of TMB of EUR 39 million (2019: EUR 59 million).

Share of results from associates and joint ventures as presented in the statement of profit or loss includes, besides above mentioned share of results, also impairments.

7 Intangible assets

Changes in intangible assets

Goodwill Software Other Total
31 31 31 31
30 June 2020 December 2019 30 June 2020 December 2019 30 June 2020 December 2019 30 June 2020
Opening balance 907 918 958 868 52 53 1,916
Additions 17 50 94 0 50
Capitalised expenses 115 285 115
Amortisation -120 -235 -1 -2 -121
Impairments1 -310 -3 -61 -15 -0 -328
Exchange rate differences -35 -28 -5 0 -0 -0 -40
Disposals -8 -1 -0 -8
Changes in the composition of the group and other changes 2 8 0 1 2
Closing balance 562 907 989 958 35 52 1,586
Gross carrying amount 872 907 2,738 2,608 60 61 3,670
Accumulated amortisation -1,737 -1,641 -8 -7 -1,745
Accumulated impairments -310 -11 -9 -17 -2 -338
Net carrying value 562 907 989 958 35 52 1,586

1 Impairments of intangible assets are presented within Other operating expenses in the statement of Profit or Loss.

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Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

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Goodwill

Goodwill is allocated to groups of cash generating units (CGUs) as follows:

Goodwill allocation to group of CGUs
Method used for recoverable amount Discount rate Long term growth rate Goodwill Goodwill
Group of CGUs 30 June 2020 31 December 2019
Retail Netherlands Values in use 8.46% 0.00% 30 30
Retail Belgium Values in use 9.54% 0.00% 50
Retail Germany Values in use 8.43% 0.00% 349 349
Retail Growth Markets¹ Values in use 13.59% 3.61% 182 209
Wholesale Banking¹ Values in use 9.38% 0.85% 268
562 907

1 Goodwill related to Growth Countries is allocated across two groups of CGUs, EUR 182 million to Retail Growth Markets and EUR 0 million to Wholesale Banking (31 December 2019: EUR 209 million to Retail Growth Markets and EUR 61 million to Wholesale Banking).

Covid-19 has resulted in adverse changes in the market and economic environment. Due to the impact of the significant deterioration in the economic environment on the cash flow outlook of our businesses, we completed a goodwill impairment review across ING Bank in the second quarter of 2020.

This review resulted in the recognition of goodwill impairments on the CGU Retail Belgium of EUR 50 million (of which EUR 43 million Retail Belgium segment and EUR 8 million Corporate Line) and on the CGU Wholesale Banking of EUR 260 million (fully reported in the Wholesale Banking segment).

For both CGUs the impairment resulted from the negative developments in the macro-economic outlook in the context of the Covid-19 pandemic. In addition, the applicable discount rate is also affected by the deteriorated economic and risk environment. The discount rate used to estimate the value in use of the CGU Belgium as at 30 June 2020 was 9.54% (31 December 2019: 6.94%). The discount rate used to estimate the value in use of CGU Wholesale Banking, which is based on the weighted average of the discount rates of various local businesses as Wholesale Banking is a global business line, was at 30 June 9.38% (31 December 2019: 7.29%).

For each of the other group of CGU's the recoverable amount exceeds the carrying value of the CGUs for 2020 and 2019 and therefore no impairment is required.

Methodology

Several methodologies are applied to arrive at the best estimate of the recoverable amount. In line with IFRS, the recoverable amount is determined as the higher of the fair value less costs of disposal and Value in Use (VIU). The VIU calculation is based on a Dividend Discount model using three year management approved plans, updated for the expected impact of Covid-19. When estimating the VIU of a CGU, local conditions and requirements determine the capital requirements, discount rates, and terminal growth rates. These local conditions and capital requirements determine the ability to upstream excess capital and profits to ING Bank. The discount rate calculation includes other inputs such as equity market premium, country risk premium, and long term inflation which are based on market sources and management's judgement. The long term growth rate for EU-countries is based on long-term risk-free rate by reference to the yield of a composite index consisting of Euro generic government bonds, with a maturity of 30 years. For other countries, the growth rate includes long term inflation rate obtained from market sources.

Sensitivity of key assumptions

Key assumptions in the goodwill impairment test model are the projected locally available cash flows (based on local capital requirements and projected profits), discount rates (cost of equity), and long term growth rates.

The recoverable amounts of the unimpaired CGU's are sensitive to the above key assumptions.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

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Additional notes to the Condensed consolidated interim financial statements

Other information

A decrease in the available cash flow of 10%, an increase in the discount rate of 1 percent point or a reduction of future growth rate to zero are considered reasonably possible changes in key assumptions. If the aforementioned changes occur to the above key assumptions holding the other key assumptions constant, goodwill of the remaining CGUs will continue to be recoverable and no impairment will occur.

Other intangible assets with indefinite life

The carrying value of CGU Wholesale Banking includes as at 30 June 2020 EUR 11 million (31 December 2019: EUR 20 million) of intangibles with indefinite life which relates to acquired trade names in the payments and cash management business. The asset is deemed to have indefinite life because there is no foreseeable limit to the cash flows generated by those intangible assets.

In the first half year of 2020 an impairment of an indefinite useful life asset of EUR 10 million was recognised, related to a trade name no longer in use.

8 Deposits from banks

Deposits from banks include non-subordinated debt from banks, except for amounts in the form of debt securities.

Deposits from banks by type
30 June 2020 31 December 2019
Non-interest bearing 19 180
Interest bearing 78,631 34,646
78,649 34,826

Deposits from banks includes ING's participation in the targeted longer-term refinancing operations (TLTRO) of EUR 59.5 billion (31 December 2019: EUR 17.7 billion). ING participated in a new series of Targeted Longer-Term Refinancing Operations (TLTRO III) for EUR 4.5 billion in March 2020, EUR 55.0 billion in June 2020 and repaid EUR 17.7 billion on previous TLTRO. The TLTRO funding is granted for a period of three years with early repayment option after 1 year. The interest rate on the TLTRO depends on the lending volumes granted to corporates (excluding financial institutions) and households (excluding mortgages).

Under the conditions of the program, banks that show growth in lending volumes equal to or above 0% between 1 March 2020 and 31 March 2021 the interest rate applied on all TLTRO III operations outstanding over the period between 24 June 2020 and 23 June 2021 will be 50 basis points below the average interest rate on the deposit facility prevailing over the same period, and in any case not higher than -1%. In subsequent years the interest will be in a corridor between the Deposit Facility and Main Refinancing Operations rates, depending to what extent ING meets the lending growth conditions of the TLTRO III program. The amount of interest to be recognised on the TLTRO depends on a reasonable expectation of whether the conditions will be met over the life of the loan. Interest on TLTRO is presented as part of net interest margin.

9 Financial liabilities at fair value through profit or loss

Financial liabilities at fair value through profit or loss
30 June 2020 31 December 2019
Trading liabilities 35,745 28,042
Non-trading derivatives 2,438 2,217
Designated at fair value through profit or loss 52,461 47,685
90,644 77,943

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

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Other information

As at 30 June 2020, trading liabilities include funds on deposit of EUR 8,559 million (31 December 2019: EUR 4,556 million) with regard to repurchase transactions.

As at 30 June 2020, financial liabilities designated at fair value through profit or loss include funds entrusted of EUR 43,180 million (31 December 2019: EUR 38,492 million) with regard to repurchase transactions.

10 Debt securities in issue

Debt securities in issue relate to debentures and other issued debt securities with either fixed interest rates or interest rates based on floating interest rate levels, such as certificates of deposit and accepted bills issued by ING Bank, except for subordinated items. Debt securities in issue do not include debt securities presented as Financial liabilities at fair value through profit or loss. ING Bank does not have debt securities that are issued on terms other than those available in the normal course of business. The maturities of the debt securities are as follows:

Debt securities in issue - maturities
30 June 2020 31 December 2019
Fixed rate debt securities
Within 1 year 32,575 26,871
More than 1 year but less than 2 years 10,522 10,358
More than 2 years but less than 3 years 3,232 6,742
More than 3 years but less than 4 years 1,795 3,142
More than 4 years but less than 5 years 2,491 1,226
More than 5 years 14,265 14,305
Total fixed rate debt securities 64,879 62,644
Floating rate debt securities
Within 1 year 26,090 24,938
More than 1 year but less than 2 years 2,500 3,126
More than 2 years but less than 3 years 1,228 1,917
More than 3 years but less than 4 years 50 134
More than 4 years but less than 5 years 90 144
More than 5 years 755 816
Total floating rate debt securities 30,713 31,077
Total debt securities 95,592 93,721

In the first six months of 2020, Debt securities in issue increased by EUR 1.9 billion. This increase is mainly attributable to a issuances of commercial paper of EUR 4.7 billion, certificates of deposits of EUR 0.6 billion and an increase in other debt securities of EUR 0.4 billion partly offset by matured savings certificates of EUR 0.2 billion, the redemption of RMBS (residential mortgage backed securities) of EUR 0.5 billion and matured long term maturity bonds of EUR 3.1 billion.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

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Additional notes to the Condensed consolidated interim financial statements

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11 Subordinated loans

Subordinated loans relate to subordinated capital debentures and private loans which may be included in the calculation of the capital ratio.

Subordinated loans include loans that qualify as Tier 1 and Tier 2 (CRD IV eligible) capital. Subordinated loans of EUR 13.7 billion have been placed with ING Bank N.V. by ING Groep N.V.

Changes in subordinated loans

30 June 2020 31 December 2019
Opening balance as at 1 January 16,515 13,643
New issuances 2,138 3,440
Repayments -2,431 -931
Exchange rate differences and other 579 362
Closing balance 16,801 16,515

In 2020 ING Groep N.V. issued in February USD 750 million 4.875% Perpetual Additional Tier 1 Contingent Convertible Capital Securities and in May EUR 1.5 billion 2.125% Subordinated Tier 2 Notes. In February ING Bank N.V. bought back USD 1 billion 5.800% Tier 2 securities via a tender and in April ING Groep N.V. redeemed USD 1 billion 6.000% Perpetual Additional Tier 1 Contingent Convertible Capital Securities and USD 700 million 6.125% Perpetual Debt Securities.

Equity 12 Equity

Total equity
30 June 2020 31 December 2019
Share capital and share premium
- Share capital 525 525
- Share premium 16,542 16,542
17,067 17,067
Other reserves
- Revaluation reserve: Equity securities at FVOCI 1,270 1,580
- Revaluation reserve: Debt instruments at FVOCI 200 299
- Revaluation reserve: Cash flow hedge 1,709 1,208
- Revaluation reserve: Credit liability -103 -114
- Revaluation reserve: Property in own use 262 253
- Net defined benefit asset/liability remeasurement reserve -252 -336
- Currency translation reserve -2,729 -2,079
- Share of associates and joint ventures and other reserves 3,244 3,189
3,600 4,000
Retained earnings 26,795 25,857
Shareholders' equity (parent) 47,463 46,924
Non-controlling interests 1,022 893
Total equity 48,484 47,817

In March 2020, ING Bank announced that it will suspend any payment of dividends until 1 October 2020, following an industry wide recommendation of the ECB. The ECB subsequently updated their

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

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recommendation at the end of July, extending the timeframe for suspension of dividend payments until 1 January 2021. Any dividend payment by ING will therefore be delayed until after 1 January 2021. Final dividend over 2019 paid out by ING Bank in February 2020 to its shareholder ING Groep N.V. was EUR 43 million (2019: EUR 173 million), no interim dividend 2020 was paid out in the first six months of 2020 (2019: EUR 2.646 million in total).

Changes in revaluation reserve

Equity securities at FVOCI Debt instruments at FVOCI Cash flow hedge Credit liability Property in own use
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
Opening balance 1,580 1,914 299 365 1,208 604 -114 8 253 202
Changes in credit liability reserve 11 -116
Unrealised revaluations -312 137 -72 -33 501 604 11 60
Realised gains/losses transferred to the statement of profit or loss -27 -33
Realised revaluations transferred to retained earnings 2 -472 0 0 -6 -2 -9
Closing balance 1,270 1,580 200 299 1,709 1,208 -103 -114 262 253

Equity securities at FVOCI

In 2020, the unrealised revaluations of EUR -312 million includes EUR -297 million of revaluations of shares in Bank of Beijing.

In 2019, the unrealised revaluations of EUR 137 million are due to the revaluation of shares in Bank of Beijing EUR 35 million and shares in EquensWorldLine EUR 101 million. The EUR -472 million transfer of revaluation reserve to retained earnings is mainly related to the sale of shares in Kotak Mahindra Bank EUR -320 million and EquensWorldLine EUR -149 million.

Cash flow hedge reserve

ING mainly hedges floating rate lending with interest rate swaps. Due to decrease in interest rate yield curve the interest rate swaps had a positive revaluation of EUR 501 million (2019: EUR 604 million) which is recognised in cash flow hedge reserve.

Changes in currency translation reserve

30 June 2020 31 December 2019
Opening balance -2,079 -2,068
Unrealised revaluations 84 -134
Realised gains/losses transferred to the statement of profit or loss -128
Exchange rate differences -734 251
Closing balance -2,729 -2,079

Unrealised revaluations relates to changes in the value of hedging instruments that are designated as net investment hedges. The hedging strategy is to hedge the CET1 ratio. The net decrease of unrealized revaluations and Exchange rate differences of EUR -650 million (2019: EUR 117 million increase) is related to several currencies including TRY, PLN, GBP, RUB and AUD that depreciated against the EUR.

Realised gains/losses transferred to the statement of profit or loss in 2019 is related to the sale of shares in Kotak Mahindra Bank (EUR -119 million) and the effect of the merger transaction of TMB (EUR -9 million).

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Notes to the Condensed statement of profit or loss

13 Net interest income

Net interest income
1 January to 30 June 1 January to 30 June
2020 2019 2020 2019
Interest income on loans 8,432 9,803 Interest expense on deposits from banks 113 184
Interest income on financial assets at fair value through OCI 283 311 Interest expense on customer deposits 1,175 1,854
Interest income on financial assets at amortised cost 263 359 Interest expense on debt securities in issue 704 964
Interest income on non-trading derivatives (hedge accounting) 1,769 2,267 Interest expense on subordinated loans 322 320
Negative interest on liabilities 292 205 Negative interest on assets 117 186
Total interest income using effective interest rate method 11,038 12,945 Interest expense on non-trading derivatives (hedge accounting) 1,779 2,466
Total interest expense using effective interest rate method 4,211 5,972
Interest income on financial assets at fair value through profit or loss 450 1,006 Interest expense on financial liabilities at fair value through profit or loss 348 891
Interest income on non-trading derivatives (no hedge accounting) 556 589 1 Interest expense on non-trading derivatives (no hedge accounting) 540 702 1
Interest income other 21 16 Interest expense on lease liabilities 11 12
Total other interest income 1,027 1,611 Interest expense other 24 29
Total other interest expense 923 1,634
Total interest income 12,065 14,556 Total interest expense 5,134 7,606
Net interest income 6,931 6,950

1 The prior periods have been updated to improve consistency and comparability.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Notes to the Condensed consolidated interim financial statements

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Additional notes to the Condensed consolidated interim financial statements

Other information

14 Net fee and commission income

Fee and commission income
1 January to 30 June
2020 2019
Funds transfer 686 736
Securities business 439 316
Insurance broking 101 91
Asset management fees 115 97
Brokerage and advisory fees 321 278
Other 644 648
2,307 2,164

Other, mainly consists of commission fees in respect of bank guarantees of EUR 98 million (first six months of 2019: EUR 103 million), in respect of underwriting syndication loans of EUR 10 million (first six months of 2019: EUR 6 million), in respect of structured finance fees of EUR 67 million (first six months of 2019: EUR 76 million) and in respect of collective instruments distributed but not managed by ING of EUR 112 million (first six months of 2019: EUR 80 million).

Fee and commission expenses
1 January to 30 June
2020 2019
Funds transfer 301 321
Securities business 80 95
Insurance broking 0 1
Asset management fees 3 4
Brokerage and advisory fees 157 129
Other 259 229
800 778

All of ING's net fee and commission income are in scope of IFRS 15 'Revenue from Contracts with Customers'. Reference is made to Note 17 'Segments' which includes net fee and

commission income, as reported to the Executive Board and the Management Board Banking, disaggregated by line of business and by geographical segment.

15 Valuation results and net trading income

Valuation results and net trading income
1 January to 30 June
2020 2019
Securities trading results -1,024 718
Derivatives trading results 1,596 -433
Other trading results 54 65
Change in fair value of derivatives relating to
- fair value hedges 231 -151
- cash flow hedges (ineffective portion) -42 24
- other non-trading derivatives 403 149
Change in fair value of assets and liabilities (hedged items) -205 193
Valuation results on assets and liabilities designated at FVPL and assets mandatorily measured at FVPL -292 -329
Foreign exchange transactions results -264 311
456 547

Securities trading results include the results of market making in instruments such as government securities, equity securities, corporate debt securities, money-market instruments, and interest rate derivatives such as swaps, options, futures, and forward contracts. Foreign exchange transactions results include gains and losses from spot and forward contracts, options, futures, and translated foreign currency assets and liabilities. Other trading results include the results of trading loans and funds entrusted.

Net trading income relates to trading assets and trading liabilities which include assets and liabilities that are classified under IFRS as Trading but are closely related to servicing the needs of

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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the clients of ING. ING offers products that are traded on the financial markets to institutional clients, corporate clients, and governments.

The majority of the risks involved in security and currency trading is economically hedged with derivatives. The securities trading results are partly offset by results on these derivatives. The result of these derivatives is included in Derivatives trading results. The result on currency trading is included in foreign exchange transactions results.

The fair value movements on the derivatives are influenced by changes in the market conditions such as stock prices, interest rates and currency exchange rates. Following the increased concerns about the Covid-19 pandemic, the global financial markets experienced more volatility than usual in the first half of 2020 which had considerable impact on the results. Aided by substantial central bank intervention, markets have recovered during the second quarter of 2020 and volatility has largely returned to pre-pandemic levels.

Derivatives trading results is also impacted by fair value movements arising from changes in credit spreads (CVA and DVA), bid offer spreads, model risk and incremental cost of funding on derivatives (FVA and CollVA). As result of the economic consequences of the Covid-19 pandemic, ING also observed significant widening of the spreads resulting in increased negative fair value changes. As markets stabilised in the second quarter of 2020 and spreads tightened, the fair value changes decreased again.

In the first six months of 2020, Derivatives trading results include EUR -99 million CVA/DVA adjustments on trading derivatives (in the first six months of 2019: EUR -1 million).

'Valuation results and net trading income' include the fair value movements on derivatives (used for both hedge accounting and economically hedging exposures) as well as the changes in the fair value of assets and liabilities included in hedging relationships as hedged items.

In addition, 'Valuation results and net trading income' include the results on assets and liabilities designated at fair value through profit or loss and assets mandatorily measured at fair value through profit or loss.

In the first six months of 2020, Valuation results on assets and liabilities designated at fair value through profit or loss include fair value adjustments on own issued notes amounting to EUR -141 million (in the first six months of 2019: EUR -373 million).

16 Other income

Other income 1 January to 30 June
2020 2019
Share of result associates and joint ventures 34 15
Result on disposal of group companies 0 117
Net result derecognition of FA measured at amortised cost 187 16
Other 43 144
264 292

In the first six months of 2020, ING realised a result of EUR 186 million following a one-off sale of certain securities at amortised cost driven by exceptional market conditions due to Covid-19. The sale is considered to be infrequent, but more than insignificant in value.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Condensed consolidated interim financial statements

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Segment reporting

17 Segments

ING Bank's segments are based on the internal reporting structures by lines of business.

The Management Board Banking of ING set the performance targets, approve and monitor the budgets prepared by the business lines. Business lines formulate strategic, commercial, and financial plans in conformity with the strategy and performance targets set by the Management Board Banking of ING Bank.

Recognition and measurement of segment results are in line with the accounting policies as described in Note 1 'Accounting policies'. Corporate expenses are allocated to business lines based on time spent by head office personnel, the relative number of staff, or on the basis of income, expenses and/or assets of the segment.

Specification of the main sources of income of each of the segments by line of business
Segments of results by line of business Main source of income
Retail Netherlands
(Market Leaders) Income from retail and private banking activities in the Netherlands, including the SME and mid-corporate segments, and the Real Estate Finance portfolio related to Dutch domestic mid-corporates. The main products offered are current and savings accounts, business lending, mortgages and other consumer lending in the Netherlands.
Retail Belgium
(Market Leaders) Income from retail and private banking activities in Belgium (including Luxembourg), including the SME and mid-corporate segments. The main products offered are similar to those in the Netherlands.
Retail Germany
(Challengers and Growth Markets) Income from retail and private banking activities in Germany (including Austria). The main products offered are current and savings accounts, mortgages and other customer lending.
Retail Other
(Challengers and Growth Markets) Income from retail banking activities in the rest of the world, including the SME and mid-corporate segments in specific countries. The main products offered are similar to those in the Netherlands.
Wholesale Banking Income from wholesale banking activities. The main products are: lending, debt capital markets, working capital solutions, export finance, daily banking solutions, treasury and risk solutions, and corporate finance.
Specification of geographical segments
--- ---
Geographical segments Main countries
The Netherlands
Belgium Including Luxembourg
Germany Including Austria
Other Challengers Australia, France, Italy, Spain, Portugal, Czech Republic, and UK Legacy and Other
Growth Markets Poland, Romania, Turkey, Philippines and Asian bank stakes
Wholesale Banking Rest of World UK, Americas, Asia and other countries in Central and Eastern Europe
Other Corporate Line Banking and the run-off portfolio of Real Estate

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Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
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Additional notes to the Condensed consolidated interim financial statements
Other information

ING Bank monitors and evaluates the performance of ING Bank at a consolidated level and by segment. The management Board Banking consider this measure to be relevant to an understanding of the Bank's financial performance, because it allows investors to understand the primary method used by management to evaluate the Bank's operating performance and make decisions about allocating resources.

ING Bank reconciles the total segment results to the total result of ING Bank using Corporate Line. The Corporate Line is a reflection of capital management activities and certain income and expenses that are not allocated to the businesses, including a recognition of a value-added tax (VAT) refund in the first half of 2020 (recorded under expenses), while the same period of last year included a EUR 119 million gain from the release of a currency translation reserve following the sale of ING's stake in Kotak Mahindra Bank and the recognition of a EUR 79 million receivable related to the insolvency of a financial institution (both recorded under income). Furthermore, the Corporate Line includes the isolated legacy costs (mainly negative interest results) caused by the replacement of short-term funding with long-term funding during 2013 and 2014. ING Bank applies a system of capital charging for its operations in order to create a comparable basis for the results of business units globally, irrespective of the business units' book equity and the currency they operate in.

As from the financial year 2020 the information presented to the Management Board Banking of ING Bank is no longer based on underlying results but on IFRS as endorsed by the EU. Previously monitoring and evaluation of ING Bank's segments was based on a non-GAAP financial performance measure called underlying. Underlying result was derived by excluding from IFRS the following: special items, divestments and results from former insurance related activities. In 2020 and 2019 no special items, divestments or former insurance related results were recorded anymore.

The information presented in this note is in line with the information presented to the Management Board Banking of ING Bank.

This note does not provide information on the revenue specified to each product or service as this is not reported internally and is therefore not readily available.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited
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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Secments by line of business
6 month period1 January to 30 June 2020 2019
Retail Netherlands Retail Belgium Retail Germany Retail Other Wholesale Banking Corporate Line Total Retail Netherlands Retail Belgium Retail Germany Retail Other Wholesale Banking Corporate Line Total
Income
- Net interest income 1,763 937 801 1,392 1,864 173 6,931 1,740 959 796 1,374 1,831 249 6,950
- Net fee and commission income 332 207 215 193 561 -2 1,507 329 188 123 212 538 -6 1,386
- Total investment and other income 175 71 59 134 354 -32 760 190 112 86 100 248 160 896
Total income 2,269 1,215 1,075 1,720 2,780 139 9,198 2,260 1,259 1,005 1,687 2,618 404 9,232
Expenditure
- Operating expenses 1,088 969 567 1,120 1,728 153 5,625 1,095 873 579 1,061 1,438 180 5,226
- Additions to loan loss provision 139 282 14 304 1,256 3 1,997 33 58 -23 187 162 0 416
Total expenses 1,227 1,251 581 1,424 2,984 156 7,623 1,128 931 556 1,248 1,600 180 5,643
Result before taxation 1,043 -36 494 295 -204 -17 1,575 1,132 328 449 438 1,018 224 3,590
Taxation 262 9 188 85 23 -49 519 287 100 153 123 209 83 954
Non-controlling interests -1 0 2 27 8 -0 36 0 0 1 38 8 -0 47
Net result IFRS 781 -44 304 183 -235 32 1,021 845 229 295 278 801 142 2,589

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Geographical split of the segments

| 6 month period
1 January to 30 June | 2020 | | | | | | | | 2019 | | | | | | | |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| | Netherlands | Belgium | Germany | Other Challengers | Growth Markets | Wholesale Banking Rest of World | Other | Total | Netherlands | Belgium | Germany | Other Challengers | Growth Markets 1 | Wholesale Banking Rest of World 1 | Other | Total |
| Income | | | | | | | | | | | | | | | | |
| - Net interest income | 2,097 | 1,090 | 1,059 | 893 | 799 | 823 | 169 | 6,931 | 2,061 | 1,112 | 1,060 | 885 | 800 | 787 | 244 | 6,950 |
| - Net fee and commission income | 494 | 302 | 228 | 136 | 131 | 217 | -2 | 1,507 | 487 | 270 | 142 | 142 | 156 | 197 | -6 | 1,386 |
| - Total investment and other income | 197 | 98 | 80 | 14 | 203 | 197 | -28 | 760 | 90 | 177 | 108 | 5 | 167 | 183 | 166 | 896 |
| Total income | 2,788 | 1,491 | 1,367 | 1,043 | 1,133 | 1,237 | 139 | 9,198 | 2,638 | 1,558 | 1,310 | 1,032 | 1,123 | 1,167 | 404 | 9,232 |
| Expenditure | | | | | | | | | | | | | | | | |
| - Operating expenses | 1,736 | 1,126 | 652 | 669 | 644 | 644 | 155 | 5,625 | 1,472 | 1,025 | 654 | 638 | 616 | 640 | 182 | 5,226 |
| - Additions to loan loss provision | 320 | 338 | 241 | 212 | 205 | 678 | 3 | 1,997 | 78 | 99 | -32 | 92 | 130 | 50 | 0 | 416 |
| Total expenses | 2,056 | 1,465 | 893 | 882 | 849 | 1,322 | 157 | 7,623 | 1,550 | 1,124 | 622 | 730 | 746 | 690 | 182 | 5,643 |
| Result before taxation | 732 | 26 | 474 | 162 | 284 | -85 | -18 | 1,575 | 1,088 | 435 | 689 | 302 | 377 | 477 | 222 | 3,590 |
| Retail Banking | 1,043 | -36 | 494 | 74 | 222 | | | 1,796 | 1,132 | 328 | 449 | 163 | 275 | | | 2,348 |
| Wholesale Banking | -310 | 62 | -20 | 88 | 62 | -85 | -2 | -204 | -44 | 106 | 240 | 139 | 102 | 477 | -2 | 1,018 |
| Corporate Line | | | | | | | -17 | -17 | | | | | | | 224 | 224 |
| Result before taxation | 732 | 26 | 474 | 162 | 284 | -85 | -18 | 1,575 | 1,088 | 435 | 689 | 302 | 377 | 477 | 222 | 3,590 |
| Taxation | 252 | 25 | 170 | 56 | 71 | -10 | -45 | 519 | 271 | 132 | 233 | 101 | 84 | 48 | 84 | 954 |
| Non-controlling interests | -1 | 0 | 2 | | 35 | | | 36 | -0 | 0 | 1 | | 46 | | | 47 |
| Net result IFRS | 481 | 2 | 302 | 106 | 178 | -74 | 27 | 1,021 | 817 | 303 | 454 | 201 | 246 | 429 | 139 | 2,589 |

1) As from 2020 financials of Philippines are reported in Growth Markets while previously Wholesale Banking in Philippines was reported in WB Rest of World; historical figures have been adjusted.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

18 Fair value of assets and liabilities

a) Financial assets and liabilities

The following table presents the estimated fair values of ING Bank's financial assets and liabilities. Certain items per the statement of financial position are not included in the table, as they do not meet the definition of a financial asset or liability. The aggregation of the fair values presented below does not represent, and should not be construed as representing, the underlying value of ING Bank.

The Covid-19 pandemic impacted the global financial markets in the first six months of 2020. ING observed large volatility in the market resulting in increased spreads, markets distortion and also illiquidity in some specific markets which has stressed ING's valuation processes and movements in level classifications. The volatility in the market has stabilised in the second quarter of 2020. Financial Assets and Liabilities, including Level 3, continued to be valued using agreed methodologies and ING continued to limit the unobservable input to arrive at the most appropriate Fair Market value.

Fair value of financial assets and liabilities
Estimated fair value Carrying value in the Statement of financial position
30 June 2020 31 December 2019 30 June 2020 31 December 2019
Financial assets
Cash and balances with central banks 118,971 53,202 118,971 53,202
Loans and advances to banks 30,670 35,130 30,663 35,133
Financial assets at fair value through profit or loss
- Trading assets 53,784 49,264 53,784 49,264
- Non-trading derivatives 2,530 2,278 2,530 2,278
- Assets mandatorily as at fair value through profit or loss 51,142 41,600 51,142 41,600
- Assets designated as at fair value through profit or loss 3,700 3,076 3,700 3,076
Financial assets at fair value through other comprehensive
- Equity securities 1,998 2,306 1,998 2,306
- Debt securities 35,650 30,483 35,650 30,483
- Loans and advances 1,345 1,680 1,345 1,680
Securities at amortised cost 52,147 46,928 51,085 46,108
Loans and advances to customers 627,085 621,299 616,845 611,907
Other assets^{1} 8,369 5,851 8,369 5,851
987,389 893,095 976,080 882,886
Financial liabilities
Deposits from banks 78,531 35,086 78,649 34,826
Customer deposits 639,475 607,860 638,379 606,410
Financial liabilities at fair value through profit or loss
- Trading liabilities 35,745 28,042 35,745 28,042
- Non-trading derivatives 2,438 2,217 2,438 2,217
- Designated as at fair value through profit or loss 52,461 47,685 52,461 47,685
Other liabilities^{2} 12,074 9,747 12,074 9,747
Debt securities in issue 94,977 93,358 95,592 93,721
Subordinated loans 16,288 17,183 16,801 16,515
931,989 841,178 932,139 839,162

1 Other assets do not include, among others: (deferred) tax assets, net defined benefit asset, inventory, property development and property obtained from foreclosures.
2 Other liabilities do not include, among others: (deferred) tax liabilities, net defined benefit and related employee benefit liabilities, reorganisation and other provisions, other taxation, social security contributions and lease liabilities.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

b) Fair value hierarchy

ING Bank has categorised its financial instruments that are either measured in the statement of financial position at fair value or of which the fair value is disclosed, into a three level hierarchy based on the priority of the inputs to the valuation. The fair value hierarchy gives the highest priority to (unadjusted) quoted prices in active markets for identical assets or liabilities and the lowest priority to valuation techniques supported by unobservable inputs. An active market for the asset or liability is a market in which transactions for the asset or liability occur with sufficient frequency and volume to provide reliable pricing information on an ongoing basis. The fair value hierarchy consists of three levels, depending upon whether fair values were determined based on (unadjusted) quoted prices in an active market (Level 1), valuation techniques with observable inputs (Level 2) or valuation techniques that incorporate inputs which are unobservable and which have a more than insignificant impact on the fair value of the instrument (Level 3). Financial assets in Level 3 include for example illiquid debt securities, complex derivatives, certain complex loans (for which current market information about similar assets to use as observable, corroborated data for all significant inputs into a valuation model is not available), and asset backed securities for which there is no active market and a wide dispersion in quoted prices.

Observable inputs reflect market data obtained from independent sources. Unobservable inputs are inputs which are based on the Bank's own assumptions about the factors that market participants would use in pricing an asset or liability, developed based on the best information available in the market. Unobservable inputs may include volatility, correlation, spreads to discount rates, default rates and recovery rates, prepayment rates, and certain credit spreads. Transfers into and transfers out of fair value hierarchy levels are made on a quarterly basis.

A comprehensive description of Fair value hierarchy is reported in 'Note 36 Fair value of assets and liabilities' of the 2019 Annual Report ING Bank. This chapter of the Interim financial report should be read in conjunction with the 2019 Annual Report ING Bank.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Methods applied in determining fair values of financial assets and liabilities (carried at fair value)

Level 1 Level 2 Level 3 Total
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
Financial Assets
Financial assets at fair value through profit or loss
- Trading assets 9,364 13,238 43,504 35,852 915 174 53,784 49,264
- Non-trading derivatives 2,484 2,270 46 8 2,530 2,278
- Assets mandatorily at fair value through profit or loss 27 22 49,836 40,196 1,280 1,381 51,142 41,600
- Assets designated as at fair value through profit or loss 142 203 2,492 1,628 1,066 1,244 3,700 3,076
Financial assets at fair value through other comprehensive income 36,312 32,165 1,057 343 1,624 1,961 38,993 34,468
45,845 45,628 99,373 80,289 4,930 4,768 150,148 130,685
Financial liabilities
Financial liabilities at fair value through profit or loss
- Trading liabilities 1,217 1,446 34,332 26,401 197 195 35,745 28,042
- Non-trading derivatives 1 2,278 2,106 158 110 2,438 2,217
- Financial liabilities designated as at fair value through profit or loss 571 719 51,107 46,782 783 184 52,461 47,685
1,789 2,165 87,717 75,289 1,138 490 90,644 77,943

In the first six months of 2020, the increase in financial assets mandatorily at fair value through profit or loss and financial liabilities designated as at fair value through profit or loss mainly relates to (reverse) repurchase transactions for which the valuation technique is supported by observable inputs.

In 2020 there were no significant transfers between level 1 and 2 and no significant changes in valuation techniques.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

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Changes in Level 3 Financial assets

Trading assets Non-trading derivatives Financial assets mandatorily at FVPL Financial assets designated at FVPL Financial assets at FVOCI Total
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020
Opening balance 174 494 8 27 1,381 1,042 1,244 1,075 1,961 2,749 4,768 5,387
Realised gain/loss recognised in the statement of profit or loss during the period 1 -42 40 2 -21 -70 -63 -110 -6 -9 -15 -227 -66
Revaluation recognised in other comprehensive income during the period 2 -51 155 -51 155
Purchase of assets 96 28 3 928 1,494 173 360 9 11 1,208 1,893
Sale of assets -53 -53 -3 -3 -836 -832 -101 -212 -187 -680 -1,179 -1,780
Maturity/settlement -29 -11 -1 -43 -461 -41 -35 -97 -212 -210 -719
Reclassifications -279 2 279 1 3 3 4
Transfers into Level 3 787 26 37 4 -2 9 63 822 103
Transfers out of Level 3 -18 -72 -86 -88 -101 -53 -205 -214
Exchange rate differences 1 2 -1 -2 1 1 1
Changes in the composition of the group and other changes 2 2 -0 1 2 3
Closing balance 915 174 46 8 1,280 1,381 1,066 1,244 1,624 1,961 4,930 4,768

1 Net gains/losses were recorded as 'Valuation results and net trading income' in the statement of profit or loss. The total amounts includes EUR 199 million (31 December 2019: EUR 43 million) of unrealised gains and losses recognised in the statement of profit or loss.
2 Revaluation recognised in other comprehensive income is included on the line 'Net change in fair value of debt instruments at fair value through other comprehensive income'.

In the first six months of 2020, the transfer into Level 3 assets is mainly driven by debt securities that are part of a structure transferred into level 3 due to illiquidity in the market which decreased market observability for an input.

Transfers out of Level 3 is mainly related to debt obligations due to the valuation no longer being significantly impacted by unobservable inputs.

In 2019 the amounts reported on the line reclassifications relate to syndicated loans reclassified from trading assets to financial assets mandatory at FVPL.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Changes in Level 3 Financial liabilities

Trading liabilities Non-trading derivatives Financial liabilities designated as at fair value through profit or loss Total
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
Opening balance 195 122 110 80 184 708 490 910
Realised gain/loss recognised in the statement of profit or loss during the period1 -30 102 28 -16 -10 32 -12 118
Issue of liabilities 32 72 18 46 555 35 605 154
Early repayment of liabilities -73 -30 -0 -0 -68 -10 -141 -40
Maturity/settlement -8 -32 -1 -59 -479 -69 -511
Transfers into Level 3 92 13 2 224 49 318 62
Transfers out of Level 3 -11 -52 -42 -150 -54 -202
Closing balance 197 195 158 110 783 184 1,138 490

1 Net gains/losses were recorded as 'Valuation results and net trading income' in the statement of profit or loss. The total amount includes EUR 13 million(31 December 2019: EUR 115 million) of unrealised gains and losses recognised in the statement of profit or loss.

In the first six months of 2020, the transfers into level 3 mainly consisted of debt issued at designated fair value, mainly structured notes, which were transferred into Level 3 due to illiquidity in the market which caused the valuation being significantly impacted by unobservable inputs.

In 2019, financial liabilities mainly repo's were transferred out of Level 3 mainly due to the valuation not being significantly impacted by unobservable inputs.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

Recognition of unrealised gains and losses in Level 3

Amounts recognised in the statement of profit or loss relating to unrealised gains and losses during the year that relates to Level 3 assets and liabilities are included in the line item 'Valuation results and net trading income' in the statement of profit or loss.

Unrealised gains and losses that relate to 'Financial assets at fair value through other comprehensive income' are included in the Revaluation reserve – Equity securities at fair value through other comprehensive income or Debt Instruments at fair value through other comprehensive income.

Level 3 Financial assets and liabilities

Financial assets measured at fair value in the statement of financial position as at 30 June 2020 of EUR 150 billion includes an amount of EUR 4.9 billion (3.3%) which is classified as Level 3 (31 December 2019: EUR 4.8 billion, being 3.6%). Changes in Level 3 from 31 December 2019 to 30 June 2020 are detailed above in the table Changes in Level 3 Financial assets.

Financial liabilities measured at fair value in the statement of financial position as at 30 June 2020 of EUR 91 billion includes an amount of EUR 1.1 billion (1.3%) which is classified as Level 3 (31 December 2019: EUR 0.5 billion, being 0.6%). Changes in Level 3 from 31 December 2019 to 30 June 2020 are disclosed above in the table 'Changes in Level 3 Financial liabilities'.

Financial assets and liabilities in Level 3 include both assets and liabilities for which the fair value was determined using (i) valuation techniques that incorporate unobservable inputs as well as (ii) quoted prices which have been adjusted to reflect that the market was not actively trading at or around the balance sheet date. Unobservable inputs are inputs which are based on ING's own assumptions about the factors that market participants would use in pricing an asset or liability, developed based on the best information available in the circumstances. Unobservable inputs may include volatility, correlation, spreads to discount rates, default rates and recovery rates, prepayment rates, and certain credit spreads. Valuation techniques that incorporate unobservable inputs are sensitive to the inputs used.

Of the total amount of financial assets classified as Level 3 as at 30 June 2020 of EUR 4.9 billion (31 December 2019: EUR 4.8 billion), an amount of EUR 2.9 billion (59.4%) (31 December 2019: EUR 2.5 billion, being 52.6%) is based on unadjusted quoted prices in inactive markets. As ING does not generally adjust quoted prices using its own inputs, there is no significant sensitivity to ING's own unobservable inputs.

Furthermore, Level 3 financial assets includes approximately EUR 1.1 billion (31 December 2019: EUR 1.3 billion) which relates to financial assets that are part of structures that are designed to be fully neutral in terms of market risk. Such structures include various financial assets and liabilities for which the overall sensitivity to market risk is insignificant. Whereas the fair value of individual components of these structures may be determined using different techniques and the fair value of each of the components of these structures may be sensitive to unobservable inputs, the overall sensitivity is by design not significant.

The remaining EUR 0.9 billion (31 December 2019: EUR 1.0 billion) of the fair value classified in Level 3 financial assets is established using valuation techniques that incorporates certain inputs that are unobservable.

Of the total amount of financial liabilities classified as Level 3 as at 30 June 2020 of EUR 1.1 billion (31 December 2019: EUR 0.5 billion), an amount of EUR 0.7 billion (64.5%) (31 December 2019: EUR 0.2 billion, being 39.3%) is based on unadjusted quoted prices in inactive markets. As ING does not generally adjust quoted prices using its own inputs, there is no significant sensitivity to ING's own unobservable inputs.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited
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Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Furthermore, Level 3 financial liabilities includes approximately EUR 0.1 billion (31 December 2019: EUR 0.1 billion) which relates to financial liabilities that are part of structures that are designed to be fully neutral in terms of market risk. As explained above, the fair value of each of the components of these structures may be sensitive to unobservable inputs, but the overall sensitivity is by design not significant.

The remaining EUR 0.3 billion (31 December 2019: EUR 0.2 billion) of the fair value classified in Level 3 financial liabilities is established using valuation techniques that incorporates certain inputs that are unobservable.

The table below provides a summary of the valuation techniques, key unobservable inputs and the lower and upper range of such unobservable inputs, by type of Level 3 asset/liability. The lower and upper range mentioned in the overview represent the lowest and highest variance of the respective valuation input as actually used in the valuation of the different financial instruments. Amounts and percentages stated are unweighted. The range can vary from period to period subject to market movements and change in Level 3 position. Lower and upper bounds reflect the variability of Level 3 positions and their underlying valuation inputs in the portfolio, but do not adequately reflect their level of valuation uncertainty. For valuation uncertainty assessment, reference is made to section Sensitivity analysis of unobservable inputs (Level 3).

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Valuation techniques and range of unobservable inputs (Level 3)

Assets Liabilities Valuation techniques Significant unobservable inputs Lower range Upper range
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
At fair value through profit or loss
Debt securities 1,470 920 Price based Price (%) 0% 0% 107% 121%
Net asset value Price (%) n/a n/a n/a n/a
Present value techniques Credit spread (bps) n/a n/a n/a n/a
Loan pricing model Credit spread (bps) n/a n/a n/a n/a
Equity securities 139 146 1 Price based Price 0 0 5,475 5,475
Loans and advances 919 1,576 Price based Price (%) 0% 0% 100% 104%
Present value techniques Price (%) n/a n/a n/a n/a
Credit spread (bps) 2 1 1,013 250
(Reverse) repa's 539 3 434 1 Present value techniques Interest rate 1% 4% 4% 4%
Structured notes 350 184 Price based Price (%) 69% 83% 112% 124%
Net asset value Price (%) n/a n/a n/a n/a
Option pricing model Equity volatility (%) 14% 13% 27% 20%
Equity/Equity correlation 0.6 0.6 0.9 0.8
Equity/FX correlation -0.7 -0.5 0.3 0.3
Dividend yield (%) 1% 2% 5% 4%
Interest rate volatility (%) n/a n/a n/a n/a
IR/IR correlation n/a n/a n/a n/a
Present value techniques Implied correlation n/a n/a n/a n/a
Derivatives
- Rates 45 13 85 68 Option pricing model Interest rate volatility (bps) 17 17 137 137
Interest rate correlation n/a n/a n/a n/a
IR/INF correlation n/a n/a n/a n/a
Present value techniques Reset spread (%) 2% 2% 2% 2%
Prepayment rate (%) n/a n/a n/a n/a
Inflation rate (%) n/a n/a n/a n/a
Credit spread (bps) n/a n/a n/a n/a

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Valuation techniques and range of unobservable inputs (Level 3)

Assets Liabilities Valuation techniques Significant unobservable inputs Lower range Upper range
30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019 30 June 2020 31 December 2019
- FX 1 Present value techniques Inflation rate (%) n/a n/a n/a n/a n/a n/a
Option pricing model FX volatility (bps) 9 5 10 8
- Credit 144 102 185 183 Present value techniques Credit spread (bps) 4 2 25,961 11,054
Implied correlation n/a n/a n/a n/a
Jump rate (%) 12% 12% 12% 12%
Price based Price (%) 99% n/a 107% n/a
- Equity 45 42 80 50 Option pricing model Equity volatility (%) 3% 4% 113% 84%
Equity/Equity correlation 0.2 - 0.9 -
Equity/FX correlation -0.6 -0.6 0.3 0.6
Dividend yield (%) 0% 0% 29% 13%
- Other 5 3 3 3 Option pricing model Commodity volatility (%) 18% 11% 79% 53%
Com/Com correlation n/a 0.3 n/a 0.9
Com/FX correlation -0.5 -0.5 -0.3 -0.3
At fair value through other comprehensive income
- Debt Price based Price (%) n/a n/a n/a n/a
- Loans and advances 1,345 1,680 Present value techniques Prepayment rate (%) 9% 6% 9% 6%
- Equity 279 282 Present value techniques Credit spread (bps) 2 n/a 1.91 n/a
Inflation rate (%) 3% 3% 3% 3%
Price (%) 100% 100% 100% 187%
Other 63 n/a 80 n/a
Total 4,930 4,768 1,138 490

Valuation techniques

The presented Fair Values include an IFRS Fair Value Adjustment that reflects the fair exit price of which the valuation changes are booked through P&L or OCI.

Additionally, an adjustment that is to capture the 90% confidence prudency is considered as Additional Valuation Adjustment according to CRR Article 105/ RTS, which is not part of the IFRS Fair Value and is deducted from CET1.

Sensitivity analysis of unobservable inputs (Level 3)

Where the fair value of a financial instrument is determined using inputs which are unobservable and which have a more than insignificant impact on the fair value of the instrument, the actual

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

value of those inputs at the balance date may be drawn from a range of reasonably possible alternatives. In line with market practice the upper and lower bounds of the range of alternative input values reflect a 90% level of valuation certainty. The actual levels chosen for the unobservable inputs in preparing the financial statements are consistent with the valuation methodology used for fair valued financial instruments.

If ING had used input values from the upper and lower bound of this range of reasonably possible alternative input values when valuing these instruments as of 30 June 2020, then the impact would have been higher or lower as indicated below. The purpose of this disclosure is to present the possible impact of a change of unobservable inputs in the fair value of financial instruments where unobservable inputs are significant to the valuation.

In practice valuation uncertainty is measured and managed per exposure to individual valuation inputs (i.e. risk factors) at portfolio level across different product categories. Where the disclosure looks at individual Level 3 inputs the actual valuation adjustments may also reflect the benefits of portfolio offsets.

Because of the approach taken, the valuation uncertainty in the table below is broken down by related risk class rather than by product.

In reality some valuation inputs are interrelated and it would be unlikely that all unobservable inputs would ever be simultaneously at the limits of their respective ranges of reasonably possible alternatives. Therefore it can be assumed that the estimates in the table below show a greater fair value uncertainty than the realistic position at period end assuming normal circumstances/normal markets.

Also, this disclosure does not attempt to indicate or predict future fair value movement. The numbers in isolation give limited information as in most cases these Level 3 assets and liabilities

should be seen in combination with other instruments (for example as a hedge) that are classified as Level 2.

The possible impact of a change of unobservable inputs in the fair value of financial instruments at fair value through other comprehensive income are estimated to be immaterial.

Sensitivity analysis of Level 3 instruments

Positive fair value movements from using reasonable possible alternatives Negative fair value movements from using reasonable possible alternatives
30 June 2020 31 December 2019 30 June 2020 31 December 2019
Fair value through profit or loss
Equity (equity derivatives, structured notes) 43 35 -20
Interest rates (Rates derivatives, FX derivatives) 26 40 -1
Credit (Debt securities, Loans, structured notes, credit derivatives) 25 10 -9
94 85 -30 -

19 Legal proceedings

Settlement agreement: On 4 September 2018, ING announced that it had entered into a settlement agreement with the Dutch Public Prosecution Service relating to previously disclosed investigations regarding various requirements for client on-boarding and the prevention of money laundering and corrupt practices. Under the terms of the settlement agreement ING paid a fine of EUR 675 million and EUR 100 million for disgorgement. In connection with the investigations, ING had also received information requests from the US Securities and Exchange Commission ("SEC"). As ING announced on 5 September 2018, ING has received a formal notification from the SEC that it has concluded its investigation. In the letter dated 4 September 2018 the Division of Enforcement states that, based

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents | Interim report | Condensed consolidated interim financial statements | Notes to the Condensed consolidated interim financial statements | Segment reporting | Additional notes to the Condensed consolidated interim financial statements | Other information

on information as of the date thereof, it does not intend to recommend an SEC enforcement action against ING. Following the entry into the settlement agreement, ING has experienced heightened scrutiny from authorities in various countries. ING is also aware, including as a result of media reports, that other parties may, among other things, seek to commence legal proceedings against ING in connection with the subject matter of the settlement, have filed requests with the Court of Appeal in The Netherlands to reconsider the prosecutor's decision to enter into the settlement agreement with ING and not to prosecute ING or (former) ING employees and that the Court of Appeal is now taking procedural steps as part of due process of law before entering into its final decision making. In addition other parties have filed or may file requests for disciplinary proceedings against ING employees based on the Dutch "Banker's oath".

Findings regarding AML processes: As previously disclosed, after its September 2018 settlement with Dutch authorities concerning Anti-Money Laundering matters, and in the context of significantly increased attention on the prevention of financial economic crime, ING has experienced heightened scrutiny by authorities in various countries. The interactions with such regulatory and judicial authorities have included, and can be expected to continue to include, onsite visits, information requests, investigations and other enquiries. Such interactions, as well as ING's internal assessments in connection with its global enhancement programme, have in some cases resulted in satisfactory outcomes, and also have resulted in, and may continue to result in, findings, or other conclusions which may require appropriate remedial actions by ING, or may have other consequences. ING intends to continue to work in close cooperation with authorities as it seeks to improve its management of non-financial risks in terms of policies, tooling, monitoring, governance, knowledge and behaviour.

Interest rate derivatives claims: ING is involved in several legal proceedings in the Netherlands with respect to interest rate derivatives that were sold to clients in connection with floating interest rate loans in order to hedge the interest rate risk of the loans. These proceedings are based on several legal grounds, depending on the facts and circumstances of each specific case, inter alia alleged breach of duty of care, insufficient information provided to the clients on the product and its risks

and other elements related to the interest rate derivatives that were sold to clients. In some cases, the court has ruled in favour of the claimants and awarded damages, annulled the interest rate derivative or ordered repayment of certain amounts to the claimants. The total amounts that need to be repaid or compensated in some cases still need to be determined. ING may decide to appeal against adverse rulings. Although the outcome of the pending litigation and similar cases that may be brought in the future is uncertain, it is possible that the courts may ultimately rule in favour of the claimants in some or all of such cases. Where appropriate a provision has been taken. The aggregate financial impact of the current and future litigation could become material.

As requested by the AFM, ING has reviewed a significant part of the files of clients who bought interest rate derivatives. In December 2015, the AFM concluded that Dutch banks may have to re-assess certain client files, potentially including certain derivative contracts that were terminated prior to April 2014 or other client files. As advised by the AFM, the Minister of Finance appointed a Committee of independent experts (the "Committee") which has established a uniform recovery framework for Dutch SME clients with interest rate derivatives. ING has adopted this recovery framework and has reassessed individual files against this framework. ING has taken an additional provision for the financial consequences of the recovery framework. In 2017, ING has informed the majority of the relevant clients whether they are in scope of the recovery framework, and thus eligible for compensation, or not. Because implementation by ING of the uniform recovery framework encountered delay, ING has previously offered advance payments to customers out of the existing provision. As of December 2018, all customers in scope of the uniform recovery framework have received an offer of compensation from ING (including offers of no compensation). In July 2020, the independent derivative dispute committee rejected all claims by the client against ING in ING's last open file under the uniform recovery framework.

Interest surcharges claims: ING received complaints and was involved in litigation with natural persons (natuurlijke personen) in the Netherlands regarding increases in interest surcharges with respect to several credit products, including but not limited to commercial property (commercieel verhuurd onroerend goed). ING has reviewed the relevant product portfolio. The provision

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Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

previously taken has been reversed for certain of these complaints. All claims are dealt with individually. Thus far, the courts have ruled in favour of ING in each case, ruling that ING was allowed to increase the interest surcharged based upon the essential obligations in the contract. In line with the Dutch Supreme Court ruling in a case involving another bank, ING will continue to deal with all claims individually.

Criminal proceedings regarding cash company financing: In June 2017, a Belgian criminal Court ruled that ING Luxembourg assisted third parties in 2000 to commit a tax fraud in the context of the purchase of the shares of a cash company. The Court convicted ING Luxembourg, among others, and ordered ING to pay a penal fine of EUR 120,000 (suspended for half of the total amount). The court also ordered ING Luxembourg jointly and severally with other parties, to pay EUR 31.48 million (together with any interest payable under applicable law) to the bankruptcy trustee of the cash company. In July 2017, ING Luxembourg filed an appeal against this judgment. A settlement with all the civil parties involved was reached in mid-2018. However, this settlement does not apply to the criminal conviction of ING Luxembourg. In January 2020, the Court of Appeal of Antwerp reformed the first judgment: ING Luxemburg benefitted from an "opschorting van de uitspraak/suspension du prononcé" which means that the conviction has been upheld, but no penal sanction has been pronounced (penalties suspended). The judgement is now final.

Mortgage expenses claims: ING Spain has received claims and is involved in procedures with customers regarding reimbursement of expenses associated with the formalisation of mortgages. In most court proceedings in first instance the expense clause of the relevant mortgage contract has been declared null and ING Spain has been ordered to reimburse all or part of the applicable expenses. The courts in first instance have applied in their rulings different criteria regarding the reimbursement of expenses. ING Spain has filed an appeal against a number of these court decisions. ING Spain has also been included, together with other Spanish banks, in three class actions filed by customer associations. The outcome of the pending litigation and similar cases that may be brought in the future is uncertain. A provision has been taken. However, the aggregate financial impact of the current and future litigation could change. In February 2018, the Spanish

Supreme Court ruled that Stamp Duty (Impuesto de Actos Jurídicos Documentados) expenses are chargeable to the customer, while in October 2018 it ruled that Stamp Duty is chargeable to the banks. In November 2018, the Spanish Supreme Court clarified the issue regarding Stamp Duty by stating that this tax should be borne by the customer. As for the remaining types of the expenses, in January 2019, the Spanish Supreme Court issued several decisions that stated that the client and the bank each have to bear half of the notary and management company costs and that registry costs have to be borne in full by the bank. Allocation of valuation costs between the bank and the customer were not addressed by the Spanish Supreme Court decisions and remain uncertain. In July 2020, the European Court of Justice ruled that if the clause that regulates the mortgage formation costs is declared null and void, any mortgage formation costs payable pursuant to such clause have to be borne in full by the bank, and not equally divided between the bank and the customer, contrary to the Spanish Supreme Court in its January 2019 ruling. ING Spain is assessing the impact of this decision on claims from customers against ING.

For further information regarding legal proceedings we refer to note 44 "Legal proceedings" in the ING Bank Annual Report 2019.

20 Related parties

In the normal course of business, ING Bank enters into various transactions with related parties. Parties are considered to be related if one party has the ability to control or exercise significant influence over the other party in making financial or operating decisions. Related parties of ING Bank include, among others, its subsidiaries, associates, joint ventures, key management personnel, and various defined benefit and contribution plans. Transactions between related parties include rendering or receiving of services, leases, transfers under finance arrangements and provisions of guarantees or collateral. All transactions with related parties took place at conditions customary in the market. There are no significant provisions for doubtful debts or individually significant bad debt expenses recognised on outstanding balances with related parties.

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Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

21 Subsequent events

There are no subsequent events to report.

22 Capital management

ING Bank's CET1 ratio increased to 13.5% in Q2 2020 (EOY 2019: 13.1%), mainly due to capital generation and decreased RWA from various relief measures and management actions taken.

Policy changes due to the Covid-19 pandemic

As a reaction to the ongoing global pandemic, the following relevant regulators have introduced a number of changes to regulatory capital requirements applicable to ING:

Various competent authorities changed or removed Countercyclical Buffer (CCyB) requirements, which reduced the fully loaded CCyB for ING from 24 basis points to 3 basis points.

Consequently, ING Bank's fully loaded Total Capital Maximum Distributable Amount trigger level decreased from 10.74% to 10.53%. This also reduced the fully loaded CET1 requirement, which decreased from 7.24% to 7.03%, and the fully loaded Tier 1 requirement, which decreased from 8.74% to 8.53%.

The ECB provided some relief on RWA increases by postponing pending TRIM reviews by at least six months. The DNB further announced it is delaying the introduction of a floor for mortgage loan risk weighting.

The Basel Committee on Banking Supervision announced the postponement of the implementation date of Basel IV standards by one year to the beginning of 2023.

Following the CRR amendments due to Covid-19 ("CRR quick fix" or CRR 2.5), ING adopted a) an extension of the IFRS 9 transitional arrangements (EUR 0.2 billion capital increase), b) the infrastructure support factor (EUR 0.9 billion RWA relief) and c) the SME support factor (EUR 2.0 billion RWA relief).

Ratings

The ratings from S&P, Moody's and Fitch remained unchanged in the first half of the year. Fitch changed its outlook on ING Bank to 'Rating Watch Negative' (RWN) on 1 April 2020.

Main credit ratings of ING at 30 June 2020

Standard & Poor's Moody's Fitch
Rating Outlook Rating Outlook Rating Outlook
ING Bank N.V.
Long-term A+ Stable Aa3 Stable AA- RWN*
Short-term A-1 P-1 F1+
  • Rating Watch Negative

ING's key credit ratings and outlook are shown in the table above. Each of these ratings reflects only the view of the applicable rating agency at the time the rating was issued, and any explanation of the significance of a rating may be obtained only from the rating agency.

A security rating is not a recommendation to buy, sell or hold securities and each rating should be evaluated independently of other ratings. There is no assurance that any credit rating will remain in effect for any given period of time or that a rating will not be lowered, suspended or withdrawn entirely by the rating agency if, in the rating agency's judgment, circumstances so warrant. ING accepts no responsibility for the accuracy or reliability of the ratings.

ING Bank Condensed consolidated interim financial information for the period ended 30 June 2020- Unaudited


Contents
Interim report
Condensed consolidated interim financial statements
Notes to the Condensed consolidated interim financial statements
Segment reporting
Additional notes to the Condensed consolidated interim financial statements
Other information

Review report

KPMG

To: The Shareholder and the Supervisory Board of ING Bank N.V.

Introduction

We have reviewed the accompanying condensed consolidated interim financial information as at 30 June 2020 of ING Bank N.V., Amsterdam (the 'Company'), which comprises the condensed consolidated statement of financial position as at 30 June 2020, the condensed consolidated statements of profit or loss, comprehensive income, changes in equity, and cash flows for the six-month period ended 30 June 2020, and the notes comprising a summary of the significant accounting policies and other explanatory information. The Management Board of the Company is responsible for the preparation and presentation of this condensed consolidated interim financial information in accordance with IAS 34 'Interim Financial Reporting' as adopted by the European Union. Our responsibility is to express a conclusion on this interim financial information based on our review.

Scope

We conducted our review in accordance with Dutch law including standard 2410, 'Review of Interim Financial Information Performed by the Independent Auditor of the Entity'. A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with Dutch Standards on Auditing and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the accompanying condensed consolidated interim financial information as at 30 June 2020 is not prepared, in all material respects, in accordance with IAS 34 'Interim Financial Reporting' as adopted by the European Union.

Amstelveen, 5 August 2020

KPMG Accountants N.V.

W.G. Bakker RA

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Contents

Interim report

Condensed consolidated interim financial statements

Notes to the Condensed consolidated interim financial statements

Segment reporting

Additional notes to the Condensed consolidated interim financial statements

Other information

Disclaimer

ING Bank's Condensed consolidated interim financial statements are prepared in accordance with International Accounting Standard 34 'Interim Financial Reporting' as adopted by the European Union ('IFRS-EU'). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2019 ING Bank consolidated annual accounts. All figures in this document are unaudited. Small differences are possible in the tables due to rounding.

Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation:

(1) changes in general economic conditions, in particular economic conditions in ING's core markets, including changes affecting currency exchange rates,

(2) the effects of the Covid-19 pandemic and related response measures, including lockdowns and travel restrictions, on economic conditions in countries in which ING operates, on ING's business and operations and on ING's employees, customers and counterparties,

(3) changes affecting interest rate levels,

(4) any default of a major market participant and related market disruption,

(5) changes in performance of financial markets, including in Europe and developing markets,

(6) changes in the fiscal position and the future economic performance of the United States, including potential consequences of a downgrade of the sovereign credit rating of the US government,

(7) consequences of the United Kingdom's withdrawal from the European Union,

(8) changes in or discontinuation of 'benchmark' indices,

(9) inflation and deflation in our principal markets,

(10) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness,

(11) failures of banks falling under the scope of state compensation schemes,

(12) non-compliance with or changes in laws and regulations, including those financial services and tax laws, and the interpretation and application thereof,

(13) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities,

(14) ING's ability to meet minimum capital and other prudential regulatory requirements,

(15) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers,

(16) operational risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business,

(17) risks and challenges related to cybercrime including the effects of cyber-attacks and changes in legislation and regulation related to cybersecurity and data privacy,

(18) changes in general competitive factors,

(19) the inability to protect our intellectual property and infringement claims by third parties,

(20) changes in credit ratings,

(21) business, operational, regulatory, reputation and other risks and challenges in connection with climate change,

(22) inability to attract and retain key personnel,

(23) future liabilities under defined benefit retirement plans,

(24) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines,

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(25) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations,
(26) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING's more recent disclosures, including press releases, which are available on www.ING.com.

This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. ING cannot guarantee that websites operated by third parties remain available following the publication of this document, or that any information found at such websites will not change following the filing of this document. Many of those factors are beyond ING's control.

Any forward looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason.

This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction.

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