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ING Groep N.V. Earnings Release 2023
3854_iss_2023-05-11_b58d5c35-b538-4afa-b8ea-3c608507b5e2.pdf
Earnings Release
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ING Corporate Communications Amsterdam, 11 May 2023
Press release
ING posts 1Q2023 net result of €1,591 million with strong income growth and modest risk costs
Profi t before tax increases strongly to €2,344 million in 1Q2023; CET1 ratio strengthens to 14.8%
- Signifi cant income growth, with rising interest rates having a positive impact on liability margins
- Modest risk costs, refl ecting strong asset quality
- Growth of 106,000 in primary customers and increase in net core deposits of €1.3 billion
- Additional distribution to shareholders of €1.5 billion
CEO statement
"The year 2023 got off to a good start, as we recorded a strong fi rst quarter," said ING CEO Steven van Rijswijk. "Our results confi rm the strength of our diversifi ed business model with a growing client franchise. Our solid capital position, diversifi ed funding profi le and sound risk management enabled us to continue supporting our customers and the broader economy.
"During this quarter, marked by turbulent market conditions, clients continued to put their trust in us. This was evidenced by our stable and diversifi ed deposit base, which grew by €1.3 billion in the quarter. Another key element for future value creation is increasing the number of primary customers, as this provides us with opportunities to deepen our client relationships. I'm pleased that our primary customer base grew by 106,000 to 14.7 million during this quarter, with a strong contribution from our franchise in Germany.
"Financially, we benefi ted from the current interest rate environment. Our income was 21 percent higher than a year ago, supported by improved margins on liabilities. Wholesale Banking had a particularly good quarter, with a strong income contribution from daily banking and good results in Financial Markets. Expenses increased on the back of salary raises and higher marketing expenses to support the growth of our business. Quarter-on-quarter, the infl ationary eff ects were less pronounced, but we will keep a close eye on expenses to stay competitive. Risk costs were modest, refl ecting the quality of our loan book and including some releases from earlier provisions.
"Off ering customers a superior experience is a pillar of our 'making the diff erence' strategy. An example of how we're making our services more accessible is a voice functionality on our app in the Netherlands that allows visually impaired people to carry out mobile payments independently and safely. And in Germany the online identity card function is making onboarding faster and more convenient. Already used by up to 20 percent of new customers to identify themselves, it is scalable and effi cient due to its fully digital nature. In terms of key performance indicators, we retain a leading NPS position in fi ve of our 10 Retail markets, we rate above 4.5 stars in iOS and Android App stores in eight and fi ve countries respectively, and more than 72 percent of customer communications were personalised in the fi rst quarter.
"The other pillar of our 'making the diff erence' strategy is to put sustainability at the heart of what we do. We aim to facilitate and fi nance society's shift to a low-carbon future by supporting our clients in their transitions. In the fi rst quarter of 2023, we closed 98 sustainability transactions and achieved a volume of sustainable fi nance mobilised of €21.9 billion year-to-date.
"Last year we became the fi rst global bank to restrict project fi nancing of new 'upstream' projects for the exploration and extraction of new oil and gas fi elds. In March this year, we announced that we will further expand this approach to 'midstream' (oil & gas infrastructure) activities. We also aim to reduce the volumes of the traded oil and gas that we fi nance. At the same time, we aim to increase the annual amount that we lend to renewables. I'm pleased that ING was ranked in the top-10 of leading global lenders in clean energy in 2022.
"Overall, our fi rst-quarter results refl ect the outstanding work of our employees worldwide, who bring our strategy into action each day. I'm proud of how our people have supported our customers and each other in times of need, as we saw after the devastating earthquakes in Turkey and Syria and as we continue to see in Ukraine. I'm confi dent we will continue to deliver value for all our stakeholders."
Investor enquiries
Press enquiries T: +31 (0)20 576 5000 E: [email protected]
Analyst call
11 May 2023 at 9:00 am CET +31 20 794 8428 (NL), PIN code: 0533254# +44 330 551 0202 (UK), PIN code: 0533254# (Registration required via invitation) Live audio webcast at www.ing.com
Media call
11 May 2023 at 11:00 am CET +31 20 708 5073 (NL) +44 330 551 0200 (UK) (Quote ING Media Call 1Q2023 when prompted by the operator) Live audio webcast at www.ing.com
Business Highlights
Primary customers
14.7 mln +106,000 in 1Q2023
Mobile-only customers
57% of total active customers vs 52% in 1Q2022
Customer experience
NPS score:
Ranked #1 in 5 of 10 Retail markets
Primary customers:
+106,000 in 1Q2023
Net result €1,591 mln +271% vs 1Q2022
Fee income €896 mln -4% vs 1Q2022
A superior customer experience is what diff erentiates us and we're continuously working to off er customers an experience that is relevant, easy, personal and instant. Our net promoter scores (NPS) show that customers value our services. In 1Q2023 we were number one in fi ve of our 10 retail markets.
Customers continue to embrace mobile banking. In 1Q2023, the number of mobile transactions increased 51% compared with the same quarter a year ago.
Through our partnership with Amazon, customers of ING in Belgium can now benefi t from up to 11 percent cashback on Amazon.com.be. By activating the ING+ deals service via the banking app, Belgian customers can enjoy cashback savings from more than 50 merchant partners. ING is the fi rst Belgian bank to off er such a cashback incentive in partnership with Amazon. We introduced a similar service in Germany in 2021, where our customers get a cashback on their Amazon orders via CET1 ratio
14.8% +0.3% vs 4Q2022
Return on equity (4-qtr rolling avg) 9.7% +1.7% vs 1Q2022
DealWise, ING's shopping platform. Banks, also ING, are committed to making their payment services accessible to all. This includes customers with a visual impairment. In March 2023, we introduced an option in our Android app in the Netherlands that enables visually impaired people to hear the amount they are about to pay before confi rmation of their payment, giving them the confi dence that the transaction is correct.
Knowing who we do business with (KYC) helps us keep ING – and the fi nancial system – safe. To make onboarding and the collection of the required KYC documentation for new Wholesale Banking clients easier, we've introduced DOOR – direct online onboarding request – on Wholesale Banking's InsideBusiness banking platform. Available in 15 countries, DOOR is an example of how we're using our scalable technology and operations to provide a seamless digital service that saves time for our clients and our employees.
Sustainability
Volume mobilised
€21.9 bln in 1Q2023 vs €17.3 bln in 1Q2022
Sustainability deals supported by ING:
98 in 1Q2023 vs 77 in 1Q2022
In 1Q2023, we made further progress on our sustainability goals and supported clients in making the transition to more sustainable ways of doing business.
ING advised SAP SE, the world's largest provider of enterprise application software, on the refi nancing and increase of a €3 billion syndicated revolving credit facility, its fi rst sustainable fi nance transaction. SAP's mission is to empower its clients on their 'green' journey via its cloud-based solutions. ING in Germany acted as sole ESG coordinator for establishing the sustainability terms, and was also joint coordinator and bookrunner. In structuring the deal, ING's teams engaged with SAP's Treasury, Environmental, and Diversity & Inclusion teams to help align the company's general business strategy with its ESG ambitions.
Aligning the most carbon intensive parts of our oil and gas portfolio with climate
goals is one of the ways we aim to fi ght climate change. In 2022, ING became the fi rst global bank to restrict the fi nancing of projects for the exploration and extraction of new oil and gas fi elds. In March this year, we announced that we will expand this approach to restricting the project fi nancing of the infrastructure activities that unlock these new oil and gas fi elds. Ultimately, one of the best ways to decarbonise society is to increase the availability of renewable energy. That's why we have intensifi ed our renewable energy eff orts. According to Bloomberg NEF, ING already is a top-10 global lender in clean energy. We announced our aim to grow our annual commitment to new fi nancing of renewable energy by 50 percent by the end of 2025. At year-end 2022, already 59 percent of our lending portfolio for power generation was in renewable energy (a total of €8 billion), meaning a 10 percent increase compared with 2021.
Consolidated Results
| Consolidated results | |||||
|---|---|---|---|---|---|
| 1Q2023 | 1Q2022 | Change | 4Q2022 | Change | |
| Profit or loss (in € million) | |||||
| Net interest income - excl. net TLTRO impact | 4,012 | 3,333 | 20.4% | 3,860 | 3.9% |
| Net interest income - net TLTRO impact1) | 0 | 82 | -100.0% | -315 | |
| Net fee and commission income | 896 | 933 | -4.0% | 888 | 0.9% |
| Investment income | 15 | 29 | -48.3% | 15 | 0.0% |
| Other income | 644 | 222 | 190.1% | 420 | 53.3% |
| Total income | 5,567 | 4,600 | 21.0% | 4,868 | 14.4% |
| Expenses excl. regulatory costs | 2,546 | 2,296 | 10.9% | 2,596 | -1.9% |
| Regulatory costs2) | 525 | 649 | -19.1% | 291 | 80.4% |
| Operating expenses | 3,071 | 2,945 | 4.3% | 2,888 | 6.3% |
| Gross result | 2,496 | 1,655 | 50.8% | 1,980 | 26.1% |
| Addition to loan loss provisions | 152 | 987 | -84.6% | 269 | -43.5% |
| Result before tax | 2,344 | 668 | 250.9% | 1,711 | 37.0% |
| Taxation | 715 | 194 | 268.6% | 575 | 24.3% |
| Non-controlling interests | 38 | 46 | -17.4% | 48 | -20.8% |
| Net result | 1,591 | 429 | 270.9% | 1,089 | 46.1% |
| Profitability and efficiency | |||||
| Interest margin | 1.59% | 1.37% | 1.36% | ||
| Cost/income ratio | 55.2% | 64.0% | 59.3% | ||
| Risk costs in bps of average customer lending | 9 | 62 | 17 | ||
| Return on equity based on IFRS-EU equity3) | 13.0% | 3.3% | 8.8% | ||
| ING Group common equity Tier 1 ratio | 14.8% | 14.9% | 14.5% | ||
| Risk-weighted assets (end of period, in € billion) | 327.4 | 334.9 | -2.2% | 331.5 | -1.2% |
| Customer balances (in € billion) | |||||
| Customer lending4) | 639.5 | 633.9 | 0.9% | 641.5 | -0.3% |
| Customer deposits | 660.2 | 629.9 | 4.8% | 640.8 | 3.0% |
| Net core lending growth (in € billion)5) | 1.0 | 0.4 | 3.1 | ||
| Net core deposits growth (in € billion)5) | 1.3 | -0.7 | 7.2 |
1) Net TLTRO impact includes both the spread between the funding rate of our TLTRO III participation and the prevailing ECB deposit facility rate, as well as the hedge results on our TLTRO-related derivative position as of 3Q2022. 2) Regulatory costs comprise bank taxes and contributions to the deposit guarantee schemes ('DGS') and the (European) single resolution fund ('SRF'). 3) Annualised net result divided by average IFRS-EU shareholders' equity excluding reserved profi ts not included in CET1 capital. 4) For customer lending, the comparable data for 31 December 2022 have been lowered by €492 million to refl ect a late year-end adjustment. 5) Net core lending growth represents the development in loans and advances to customers excluding provisions for loan losses, adjusted for currency impacts,
Treasury and run-off portfolios. Net core deposits growth represents customer deposits adjusted for currency impacts, Treasury and run-off portfolios.
Total income
Total income in 1Q2023 was very strong at €5,567 million, particularly driven by Retail Banking and the cash management activities within Wholesale Banking, refl ecting the current interest rate environment. Income was also supported by higher results in Financial Markets.
Year-on-year, net interest income excluding TLTRO was supported by the strong increase of interest margins on liabilities, combined with an increase in customer deposit balances. Net interest income from mortgages declined, albeit at a slower pace, refl ecting higher funding costs and a lower level of income from prepayment penalties. Interest income from other lending decreased, as higher average volumes could not fully compensate for lower margins. Financial Markets recorded strong income growth in all segments. Rising rates led to higher funding costs resulting in a reduction in net interest income. This was more than off set by increased other income from rising rates related to opposite positions. Treasury benefi ted from prevailing favourable FX swap interest rate diff erentials. These activities led to a decrease in net interest income of €-234 million, which was more than off set by an increase of €267 million in other income.
Sequentially, when excluding the net TLTRO impact, a higher net interest income on liabilities more than compensated for the lower net interest income from the aforementioned Treasury activities. In 4Q2022, the impact of these activities on net interest income was €-137 million and €+184 million on other income.
Net interest income (in € million) and net interest margin (in %)
Net interest margin excl. Polish mortgage moratorium and TLTRO (rhs)
The net interest margin was 1.59% in 1Q2023. Excluding TLTRO impacts in the prior periods, this was an improvement of 11 basis points sequentially and 25 basis points year-on-year.
Consolidated Results
The fourth quarter of 2022 included a net TLTRO impact of €-315 million, refl ecting the net negative impact of unwinding our TLTRO-related derivative position (as a result of the ECB's decision to change the conditions for the TLTRO programme) and the remaining TLTRO benefi t until 23 November 2022. In 1Q2022, the benefi t from the TLTRO programme was €82 million.
Net core lending growth – which excludes FX impacts and movements in Treasury lending as well as in the run-off portfolios – was €1.0 billion in 1Q2023. Net core lending growth in Retail Banking was €2.2 billion and consisted of €0.8 billion of growth in residential mortgages (primarily in the Netherlands and Germany) and €1.4 billion in other retail lending (mainly in Belgium). In Wholesale Banking, core lending declined by €1.2 billion, as €1.8 billion of growth in Lending was more than off set by a lower utilisation in Working Capital Solutions and the impact of lower commodity prices in trade fi nance.
In a quarter with quite some market turmoil, our deposit base remained resilient. Net core deposits growth – which excludes FX impacts and movements in Treasury deposits as well as in the run-off portfolios – was €1.3 billion in 1Q2023. The quarterly growth in Retail Banking amounted to €1.7 billion, mainly refl ecting infl ows in Poland, Spain, Belgium and Germany, partly off set by lower current account balances and a shift from deposits to assets under management in the Netherlands. Net core deposits in Wholesale Banking declined by €0.4 billion.
Net fee and commission income amounted to €896 million. In Retail Banking, daily banking fees increased year-on-year on the back of higher charges for payment packages and new service fees. This was more than off set, however, by a decline in fees from investment products compared with a record level in 1Q2022, refl ecting lower assets under management and subdued trading activity. In Wholesale Banking, fee income was stable as higher fee income from Lending deals compensated for the impact of lower commodity prices on fee income in Trade & Commodity Finance.
Compared with 4Q2022, total fee income rose slightly. In Retail Banking, the increase in fee income was driven by investment products as stock markets recovered. Fee income for Wholesale Banking rose slightly on a sequential basis. A higher deal fl ow in Global Capital Markets was partly off set by lower commissions in Corporate Finance and in Lending, after a strong 4Q2022.
Investment income was €15 million in 1Q2023 and decreased by €14 million compared with 1Q2022, which had included a capital gain in Belgium. Sequentially, investment income was fl at.
Other income rose from both comparable quarters. Strong trading results for Financial Markets in 1Q2023 and the aforementioned shift from Treasury-related net interest
income to other income (refl ecting benefi ts from market opportunities) more than off set a €-70 million IAS 29 impact to refl ect hyperinfl ation in Turkey (versus €-32 million in 4Q2022).
The fi rst quarter of 2022 had included a €150 million impairment on our equity stake in TMBThanachart Bank (TTB) and negative valuation adjustments in Financial Markets as a result of the Russian invasion in Ukraine. The fourth quarter of 2022 had included a €67 million gain from a legacy entity in Retail Belgium and a fi nal payment of €14 million from the transfer of our investment business in France to Boursorama.
Operating expenses
Total operating expenses were €3,071 million, including €525 million of regulatory costs and €4 million of incidental cost items.
Expenses excluding regulatory costs and incidental items were €2,541 million. The year-on-year expense growth of 10.7% was primarily attributable to the impact of high infl ation on staff expenses, refl ecting indexation and CLA increases across most of our markets since 1Q2022. Additionally, marketing expenses increased, particularly in the Challenger and Growth markets, to invest in further growth of our customer base. Expenses also included €27 million of legal claims in Retail Challengers & Growth Markets. Compared with 4Q2022, expenses excluding regulatory costs and incidental items only marginally increased. This mainly refl ected higher staff expenses, IT investments and legal provisions, which were off set by lower professional fees and marketing expenses. Furthermore, 4Q2022 included €15 million of impairments in Wholesale Banking.
Operating expenses (in € million)
Operating expenses in 1Q2023 included €4 million for hyperinfl ation accounting impacts on expenses in Turkey (due to accounting requirements of IAS 29). There were no incidental cost items in 1Q2022, while 4Q2022 included €82 million of incidental cost items, consisting of €43 million of restructuring costs, €30 million of allowances to employees to help cover their increased energy costs and a €9 million IAS 29 impact.
Regulatory costs were €525 million and are seasonally higher in the fi rst quarter of the year. This refl ects the accounting requirement to recognise certain annual charges in full in the fi rst quarter, such as the contributions to the European Single Resolution Fund (SRF) and to the Belgian deposit guarantee
Consolidated Results
scheme, and the Belgian bank tax (whereas the annual Dutch bank tax is recorded in the fourth quarter). The €124 million decrease in regulatory costs compared with 1Q2022 was mainly caused by a lower tariff for the European SRF contribution.
Addition to loan loss provisions
Net additions to loan loss provisions amounted to €152 million. This is equivalent to 9 basis points of average customer lending and is well below the through-the-cycle average.
Stage 3 risks costs were €197 million. This was mainly related to collective provisions, including additions for model adjustments, while additions for individual client fi les were limited.
Total Stage 1 and 2 risk costs (including off -balance-sheet provisioning and modifi cations) were €-45 million. This included a €118 million net release of Stage 2 provisions for our Russia-related portfolio, mainly due to a further reduction of our exposure. It also included a €46 million addition for adjustments to CHF-indexed mortgages in Poland to refl ect the changed expectation in future cash fl ows following the opinion of the Advocate General on a case pending at the European Court of Justice.
Addition to loan loss provisions (in € million)
Net result
ING's net result in 1Q2023 was €1,591 million compared with €429 million in 1Q2022. The increase refl ects strong income growth and modest risk costs, which in the year-ago quarter had been heavily impacted by Russia's invasion of Ukraine. The eff ective tax rate in 1Q2023 was 30.5% (which took into account non-deductible interest expenses in various countries) compared with 29.0% in 1Q2022 and 33.6% in 4Q2022.
The strong fi rst-quarter result was refl ected in the return on average IFRS-EU equity of 13.0%. On a four-quarter rolling average basis, the return on average IFRS-EU equity increased to 9.7% from 7.2% in the previous four-quarter rolling period.
Return on equity ING Group (in %)
ING's return on equity is calculated using IFRS-EU shareholders' equity after excluding 'reserved profi t not included in CET1 capital', which amounted to €2,241 million as per the end of 1Q2023. This refl ects 50% of the resilient net profi t in both 2022 and 1Q2023, which has been reserved for distribution in line with our policy, minus the 2022 interim dividend that was paid in August 2022.
Resilient net profi t is defi ned as net profi t adjusted for signifi cant items that are not linked to the normal course of business. In line with this defi nition, and consistent with prior quarters, the impact of hyperinfl ation accounting has been excluded. Therefore, resilient net profi t was €68 million higher than net profi t in 1Q2023.
Consolidated Balance Sheet
| Consolidated balance sheet | |||||
|---|---|---|---|---|---|
| in € million | 31 Mar. 23 | 31 Dec. 22 | 31 Mar. 23 | 31 Dec. 22 | |
| Assets | Liabilities | ||||
| Cash and balances with central banks | 118,002 | 87,614 | Deposits from banks | 54,211 | 56,632 |
| Loans and advances to banks | 32,655 | 35,104 | Customer deposits | 660,189 | 640,770 |
| Financial assets at fair value through profi t or loss |
139,888 | 113,766 | - savings accounts | 330,446 | 321,005 |
| - trading assets | 57,343 | 56,870 | - credit balances on customer accounts | 269,537 | 283,417 |
| - non-trading derivatives | 2,843 | 3,893 | - corporate deposits | 57,852 | 36,011 |
| - designated as at fair value through profi t or loss |
5,848 | 6,159 | - other | 2,354 | 336 |
| - mandatorily at fair value through profi t or loss |
73,854 | 46,844 | Financial liabilities at fair value through profi t or loss |
114,071 | 93,019 |
| Financial assets at fair value through OCI | 34,426 | 31,625 | - trading liabilities | 40,914 | 39,088 |
| - equity securities fair value through OCI | 1,897 | 1,887 | - non-trading derivatives | 2,377 | 3,048 |
| - debt securities fair value through OCI | 31,937 | 29,095 | - designated as at fair value through profi t or loss |
70,780 | 50,883 |
| - loans and advances fair value through OCI |
592 | 643 | Other liabilities1) | 16,496 | 15,280 |
| Securities at amortised cost | 47,722 | 48,160 | Debt securities in issue | 107,963 | 95,918 |
| Loans and advances to customers | 633,705 | 635,506 | Subordinated loans | 16,985 | 15,786 |
| - customer lending1) | 639,490 | 641,490 | Total liabilities | 969,914 | 917,405 |
| - provision for loan losses | -5,785 | -5,984 | |||
| Investments in associates and joint ventures | 1,520 | 1,500 | Equity | ||
| Property and equipment | 2,477 | 2,446 | Shareholders' equity | 51,679 | 49,909 |
| Intangible assets | 1,108 | 1,102 | Non-controlling interests | 595 | 504 |
| Other assets | 10,685 | 10,994 | Total equity | 52,274 | 50,413 |
| Total assets | 1,022,188 | 967,817 | Total liabilities and equity | 1,022,188 | 967,817 |
| Consolidated balance sheet | |||||
|---|---|---|---|---|---|
| in € million | 31 Mar. 23 | 31 Dec. 22 | 31 Mar. 23 | 31 Dec. 22 | |
| Assets | Liabilities | ||||
| Cash and balances with central banks | 118,002 | 87,614 | Deposits from banks | 54,211 | 56,632 |
| Loans and advances to banks | 32,655 | 35,104 | Customer deposits | 660,189 | 640,770 |
| Financial assets at fair value through profi t or loss |
139,888 | 113,766 | - savings accounts | 330,446 | 321,005 |
| - trading assets | 57,343 | 56,870 | - credit balances on customer accounts | 269,537 | 283,417 |
| - non-trading derivatives | 2,843 | 3,893 | - corporate deposits | 57,852 | 36,011 |
| - designated as at fair value through profi t or loss |
5,848 | 6,159 | - other | 2,354 | 336 |
| - mandatorily at fair value through profi t or loss |
73,854 | 46,844 | Financial liabilities at fair value through profi t or loss |
114,071 | 93,019 |
| Financial assets at fair value through OCI | 34,426 | 31,625 | - trading liabilities | 40,914 | 39,088 |
| - equity securities fair value through OCI | 1,897 | 1,887 | - non-trading derivatives | 2,377 | 3,048 |
| - debt securities fair value through OCI | 31,937 | 29,095 | - designated as at fair value through profi t or loss |
70,780 | 50,883 |
| - loans and advances fair value through OCI |
592 | 643 | Other liabilities1) | 16,496 | 15,280 |
| Securities at amortised cost | 47,722 | 48,160 | Debt securities in issue | 107,963 | 95,918 |
| Loans and advances to customers | 633,705 | 635,506 | Subordinated loans | 16,985 | 15,786 |
| - customer lending1) | 639,490 | 641,490 | Total liabilities | 969,914 | 917,405 |
| - provision for loan losses | -5,785 | -5,984 | |||
| Investments in associates and joint ventures | 1,520 | 1,500 | Equity | ||
| Property and equipment | 2,477 | 2,446 | Shareholders' equity | 51,679 | 49,909 |
| Intangible assets | 1,108 | 1,102 | Non-controlling interests | 595 | 504 |
| Other assets | 10,685 | 10,994 | Total equity | 52,274 | 50,413 |
| Total assets | 1,022,188 | 967,817 | Total liabilities and equity | 1,022,188 | 967,817 |
1) The comparable data for 31 December 2022 have been lowered by €492 million to refl ect a late year-end adjustment.
Balance sheet
In 1Q2023, ING's balance sheet increased by €54.4 billion to €1,022.2 billion, including €4.6 billion of negative currency impacts (mainly due to the depreciation of the US dollar and Australian dollar against the euro). The increase on the asset side of the balance sheet was mainly visible in cash and balances with central banks and in fi nancial assets at fair value through profi t or loss, which were both at relatively low levels at year-end 2022. Customer lending, adjusted for €3.1 billion of negative currency impacts, increased by €1.1 billion. Growth in Retail Banking (mainly in Belgium and Germany) was partly off set by a decline in Wholesale Banking (mainly lower utilisation in Working Capital Solutions).
On the liability side of the balance sheet, the main increases were recorded in fi nancial liabilities at fair value through profi t or loss (mirroring the development on the asset side of the balance sheet) and in customer deposits (which rose by €19.4 billion, mainly related to Treasury and driven by market opportunities). The increase in debt securities in issue was due to higher CD/CPs and €4.0 billion of covered bonds that were issued on 15 February. Subordinated loans included a \$1.0 billion issuance of AT1 securities on 14 February and a dual-tranche issuance of Tier 2 bonds in February (of GBP 0.75 billion and €0.5 billion, respectively), which were largely off set by the call of a \$1.25 billion Tier 2 bond in March. Deposits from banks declined due to a €5.0 billion early partial repayment of ING's TLTRO III participation. Of the remaining €31.0 billion TLTRO III participation, €25.0 billion will mature in June 2023 and €6.0 billion in March 2024.
Shareholders' equity
| Change in shareholders' equity | |
|---|---|
| in € million | 1Q2023 |
| Shareholders' equity beginning of period | 49,909 |
| Net result for the period | 1,591 |
| (Un)realised gains/losses fair value through OCI | 84 |
| (Un)realised other revaluations | 4 |
| Change in cashfl ow hedge reserve | 231 |
| Change in liability credit reserve | 108 |
| Defi ned benefi t remeasurement | -15 |
| Exchange rate diff erences | -142 |
| Change in treasury shares | -8 |
| Change in employee stock options and share plans | -30 |
| Other changes | -53 |
| Total changes | 1,770 |
| Shareholders' equity end of period | 51,679 |
Shareholders' equity increased by €1,770 million, primarily refl ecting the €1,591 million net result recorded in 1Q2023. Shareholders' equity per share increased to €14.28 on 31 March 2023 from €13.79 on 31 December 2022.
Capital, Liquidity and Funding
| ING Group: Capital position | ||||
|---|---|---|---|---|
| in € million | 31 Mar. 2023 | 31 Dec. 2022 | ||
| Shareholders' equity (parent) | 51,679 | 49,909 | ||
| - Reserved profi ts not included in CET1 capital | -2,241 | -1,411 | ||
| - Other regulatory adjustments | -850 | -537 | ||
| Regulatory adjustments | -3,091 | -1,948 | ||
| Available common equity Tier 1 capital | 48,588 | 47,961 | ||
| Additional Tier 1 securities | 7,088 | 6,295 | ||
| Regulatory adjustments additional Tier 1 | 54 | 60 | ||
| Available Tier 1 capital | 55,731 | 54,316 | ||
| Supplementary capital - Tier 2 bonds | 9,178 | 10,046 | ||
| Regulatory adjustments Tier 2 | -25 | -32 | ||
| Available Total capital | 64,884 | 64,330 | ||
| Risk-weighted assets | 327,377 | 331,520 | ||
| Common equity Tier 1 ratio | 14.8% | 14.5% | ||
| Tier 1 ratio | 17.0% | 16.4% | ||
| Total capital ratio | 19.8% | 19.4% | ||
| Leverage ratio | 5.0% | 5.1% |
Capital ratios
The CET1 ratio rose to 14.8% due to increased CET1 capital and lower RWA. CET1 capital increased mainly due to the inclusion of €0.8 billion of the quarterly net profi t.
The increase in the Tier 1 ratio refl ects the issuance of \$1.0 billion of AT1 instruments in February 2023. Tier 2 capital decreased as the €2.2 billion redemption of two Tier 2 instruments more than off set the approximately €1.4 billion dual-tranche Tier 2 issuance in February.
The leverage ratio decreased as the higher leverage exposure was only partly off set by higher Tier 1 capital. As from January 2023, the G-SII buff er requirement (0.5%) has come into eff ect, increasing the overall leverage ratio requirement to 3.5% in accordance with Article 92(1a) of the capital requirements regulation (CRR).
Risk-weighted assets (RWA)
The decrease in total RWA mainly refl ects lower credit RWA.
| ING Group: Composition of RWA | |||||
|---|---|---|---|---|---|
| in € billion | 31 Mar. 2023 | 31 Dec. 2022 | |||
| Credit RWA | 278.0 | 282.6 | |||
| Operational RWA | 35.0 | 35.0 | |||
| Market RWA | 14.3 | 13.9 | |||
| Total RWA | 327.4 | 331.5 |
The FX impact on credit RWA was €-1.4 billion and mainly caused by the depreciation of the US dollar against the euro. Excluding currency impacts, credit RWA decreased by €3.1 billion, mainly due to a better overall profi le of the loan book (€-1.7 billion) and a decrease for our Russia-related exposures (€-1.3 billion).
Operational RWA remained fl at. Market RWA increased by €0.4 billion, mainly due to higher structural FX positions.
Distribution
In line with our distribution policy of a 50% pay-out ratio on resilient net profi t, a fi nal cash dividend over 2022 of €0.389 per share was paid on 5 May 2023.
ING has reserved €829 million of the 1Q2023 net profi t for distribution. Resilient net profi t in 1Q2023 (which is defi ned as net profi t adjusted for signifi cant items not linked to the normal course of business) was €1,659 million. This includes a positive adjustment to the reported net result of €68 million, related to hyperinfl ation accounting according to IAS 29 in the consolidation of our subsidiary in Turkey.
ING announced today the start of a share buyback programme under which it plans to repurchase ordinary shares of ING Groep, for a maximum total amount of €1.5 billion. The buyback programme will have an impact of roughly 46 basis points on our CET1 ratio.
CET1 requirement
ING targets a CET1 ratio of around 12.5%, which is comfortably above the prevailing CET1 ratio requirement (including buff er requirements) of 10.73%. This requirement has increased compared with 4Q2022 (10.58%) due to the anticipated phase-in of various countercyclical buff ers.
ING's fully loaded CET1 requirement in 1Q2023 was 10.98%, unchanged versus 4Q2022. The increases in the countercyclical buff ers, as announced earlier by various macroprudential authorities, will phase in over the coming quarters.
MREL and TLAC requirements
Minimum Required Eligible Liabilities (MREL) and Total Loss Absorbing Capacity (TLAC) requirements apply to ING Group at the consolidated level of the resolution group. The available MREL and TLAC capacity consists of own funds and senior debt instruments issued by ING Group.
Capital, Liquidity and Funding
The intermediate MREL requirements are 27.53% of RWA and 5.97% of leverage exposure. The MREL surplus based on RWA mirrors trends in the Total capital ratio and was furthermore impacted by one instrument that lost MREL eligibility (maturity <1 year). The MREL surplus based on LR mirrors trends in the leverage ratio.
| ING Group: MREL requirement | ||||
|---|---|---|---|---|
| in € million | 31 Mar. 2023 | 31 Dec. 2022 | ||
| MREL capacity | 100,599 | 100,922 | ||
| MREL (as a percentage of RWA) | 30.7% | 30.4% | ||
| MREL (as a percentage of leverage exposure) | 8.9% | 9.5% | ||
| MREL surplus (shortage) based on LR1) | 33,429 | 37,413 | ||
| MREL surplus (shortage) based on RWA | 10,468 10,134 |
|||
1) The prior-period surplus has been updated due to a late year-end adjustment.
The prevailing TLAC requirements are 23.24% of RWA and 6.75% of LR. The development in TLAC ratios mirrors trends in MREL.
| ING Group: TLAC requirement | |||||
|---|---|---|---|---|---|
| in € million | 31 Mar. 2023 | 31 Dec. 2022 | |||
| TLAC capacity | 100,534 | 100,857 | |||
| TLAC (as a percentage of RWA) | 30.7% | 30.4% | |||
| TLAC (as a percentage of leverage exposure) | 8.9% | 9.5% | |||
| TLAC surplus (shortage) based on LR1) | 24,588 | 29,050 | |||
| TLAC surplus (shortage) based on RWA | 24,448 | 24,291 | |||
1) The prior-period surplus has been updated due to a late year-end adjustment.
Liquidity and funding
In 1Q2023, the 12-month moving average Liquidity Coverage Ratio (LCR) remained stable at 134%, with the total of highquality liquid assets (HQLA) and both the net infl ow and net outfl ow at similar levels compared with the previous quarter. At the end of 1Q2023, the LCR stood at 137%.
ING takes its relatively high proportion of stable and insured deposits into account in managing its LCR as well as the available stock of ECB-eligible unencumbered assets.
| LCR 12-month moving average | ||
|---|---|---|
| in € billion | 31 Mar. 2023 | 31 Dec. 2022 |
| Level 1 | 177.2 | 175.7 |
| Level 2A | 5.4 | 6.1 |
| Level 2B | 4.5 | 4.8 |
| Total HQLA | 187.1 | 186.7 |
| Outfl ow | 243.0 | 240.5 |
| Infl ow | 103.3 | 101.4 |
| LCR | 134% | 134% |
In 1Q2023 the Net Stable Funding Ratio of ING remained comfortably above the regulatory minimum of 100%.
In 1Q2023, ING repaid €5 billion of its TLTRO III participation. The increase in the balance sheet compared with 4Q2022 was mostly due to growth in professional funding, refl ecting seasonal impact and pre-funding of the TLTRO repayment.
| ING Group: Loan-to-deposit ratio and funding mix | |
|---|---|
| In % | 31 Mar. 2023 | 31 Dec. 2022 |
|---|---|---|
| Loan-to-deposit ratio | 0.96 | 0.99 |
| Key figures | ||
| Customer deposits (private individuals) | 48% | 51% |
| Customer deposits (other) | 23% | 23% |
| Lending / repurchase agreement | 9% | 6% |
| Interbank | 5% | 6% |
| CD/CP | 4% | 3% |
| Long-term senior debt | 9% | 8% |
| Subordinated debt | 2% | 2% |
| Total1) | 100% | 100% |
1) Liabilities excluding trading securities and IFRS equity.
ING's long-term debt position increased by €4.0 billion versus 4Q2022. The increase was driven by the issuance of \$1.0 billion AT1, approximately €1.4 billion Tier 2 and €4.0 billion of covered bonds. This was partly off set by the aforementioned redemptions amounting to €2.2 billion.
| Long-term debt maturity ladder per currency, 31 March 2023 | ||||||||
|---|---|---|---|---|---|---|---|---|
| in € billion | Total | ʹ23 | ʹ24 | ʹ25 | ʹ26 | ʹ27 | '28 | >ʹ28 |
| EUR | 66 | 5 | 1 | 7 | 7 | 6 | 8 | 31 |
| USD | 18 | 3 | 1 | 0 | 4 | 3 | 3 | 5 |
| Other | 10 | 1 | 1 | 1 | 2 | 0 | 1 | 3 |
| Total | 94 | 8 | 3 | 9 | 13 | 9 | 13 | 39 |
Ratings
The ratings and outlook from S&P, Moody's, and Fitch remained unchanged during the quarter.
| Credit ratings of ING on 10 May 2023 | |||
|---|---|---|---|
| S&P | Moody's | Fitch | |
| ING Groep N.V. | |||
| Issuer rating | |||
| Long-term | A- | n/a | A+ |
| Short-term | A-2 | n/a | F1 |
| Outlook | Stable | Stable1 | Stable |
| Senior unsecured rating | A- | Baa1 | A+ |
| ING Bank N.V. | |||
| Issuer rating | |||
| Long-term | A+ | A1 | AA |
| Short-term | A-1 | P-1 | F1+ |
| Outlook | Stable | Stable | Stable |
| Senior unsecured rating | A+ | A1 | AA |
1) Outlook refers to the senior unsecured rating.
Risk Management
| ING Group: Total credit outstandings1) | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Credit outstandings | Stage 2 | Stage 2 ratio | Stage 3 | Stage 3 ratio | ||||||
| in € million | 31 Mar. 2023 |
31 Dec. 2022 |
31 Mar. 2023 |
31 Dec. 2022 |
31 Mar. 2023 |
31 Dec. 2022 |
31 Mar. 2023 |
31 Dec. 2022 |
31 Mar. 2023 |
31 Dec. 2022 |
| Residential mortgages | 326,274 | 326,927 | 11,262 | 11,877 | 3.5% | 3.6% | 2,957 | 2,886 | 0.9% | 0.9% |
| of which Netherlands | 113,333 | 113,042 | 2,006 | 2,582 | 1.8% | 2.3% | 503 | 482 | 0.4% | 0.4% |
| of which Belgium | 43,602 | 43,534 | 5,721 | 5,972 | 13.1% | 13.7% | 1,312 | 1,284 | 3.0% | 2.9% |
| of which Germany | 91,492 | 91,166 | 1,808 | 1,679 | 2.0% | 1.8% | 409 | 364 | 0.4% | 0.4% |
| of which Rest of the world | 77,847 | 79,185 | 1,727 | 1,643 | 2.2% | 2.1% | 733 | 756 | 0.9% | 1.0% |
| Consumer lending | 26,187 | 26,393 | 1,957 | 2,146 | 7.5% | 8.1% | 1,114 | 1,102 | 4.3% | 4.2% |
| Business lending | 103,454 | 101,604 | 13,969 | 13,739 | 13.5% | 13.5% | 3,067 | 3,072 | 3.0% | 3.0% |
| of which business lending Netherlands | 37,142 | 37,211 | 5,427 | 5,329 | 14.6% | 14.3% | 819 | 827 | 2.2% | 2.2% |
| of which business lending Belgium | 47,269 | 45,711 | 4,810 | 4,819 | 10.2% | 10.5% | 1,575 | 1,606 | 3.3% | 3.5% |
| Other retail banking | 80,211 | 66,460 | 645 | 664 | 0.8% | 1.0% | 175 | 182 | 0.2% | 0.3% |
| Retail Banking | 536,126 | 521,384 | 27,833 | 28,426 | 5.2% | 5.5% | 7,313 | 7,241 | 1.4% | 1.4% |
| Lending | 166,414 | 164,294 | 21,270 | 21,567 | 12.8% | 13.1% | 3,430 | 3,583 | 2.1% | 2.2% |
| Daily Banking & Trade Finance | 60,194 | 67,644 | 3,204 | 4,412 | 5.3% | 6.5% | 400 | 419 | 0.7% | 0.6% |
| Financial Markets | 15,603 | 6,212 | 575 | 618 | 3.7% | 9.9% | 0.0% | 0.0% | ||
| Treasury & Other | 28,975 | 25,092 | 381 | 359 | 1.3% | 1.4% | 53 | 53 | 0.2% | 0.2% |
| Wholesale Banking | 271,186 | 263,242 | 25,430 | 26,956 | 9.4% | 10.2% | 3,883 | 4,055 | 1.4% | 1.5% |
| Total loan book | 807,311 | 784,626 | 53,263 | 55,382 | 6.6% | 7.1% | 11,196 | 11,296 | 1.4% | 1.4% |
1) Lending and money market credit outstandings, including guarantees and letters of credit but excluding undrawn committed exposures (off -balance-sheet positions) and Corporate Line.
Credit risk management
Total credit outstandings rose in 1Q2023, mainly due to higher cash and balances with central banks, refl ected in 'Other retail banking', Financial Markets, and 'Treasury & Other'. Stage 2 outstandings decreased, mainly driven by a further decline in our Russia-related outstandings. Stage 3 outstandings remained stable.
In 1Q2023, ING Group's stock of provisions decreased slightly, mainly due to write-off s in Stage 3, which were partly off set by the impact of model updates. The Stage 3 coverage ratio declined to 33.5% from 33.9% in the previous quarter. The loan portfolio consists predominantly of asset-based and secured loans, including residential mortgages, project- and asset-based fi nance, with generally low loan-to-value ratios.
| ING Group: Stock of provisions1) | |||
|---|---|---|---|
| in € million | 31 Mar. 2023 |
31. Dec. 2022 |
Change |
| Stage 1 - 12-month ECL | 598 | 581 | 18 |
| Stage 2 - Lifetime ECL not credit impaired | 1,654 | 1,679 | -25 |
| Stage 3 - Lifetime ECL credit impaired | 3,755 | 3,830 | -75 |
| Purchased credit impaired | 9 | 11 | -2 |
| Total | 6,016 | 6,101 | -84 |
1) At the end of March 2023, the stock of provisions included provisions for loans and advances to customers (€5,785 million), provisions for loans and advances to central banks (€10 million), loans and advances to banks (€36 million), fi nancial assets at FVOCI (€19 million), securities at amortised cost (€19 million) and ECL provisions for off -balance-sheet exposures (€147 million) recognised as liabilities.
Market risk
The average Value-at-Risk (VaR) for the trading portfolio increased to €14 million from €12 million in 4Q2022.
| ING Group: Consolidated VaR trading books 1Q2023 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| in € million | Minimum | Maximum | Average Quarter-end | ||||||||
| Foreign exchange | 2 | 6 | 3 | 2 | |||||||
| Equities | 2 | 4 | 3 | 2 | |||||||
| Interest rate | 10 | 20 | 13 | 20 | |||||||
| Credit spread | 1 | 10 | 3 | 4 | |||||||
| Diversifi cation | -7 | -6 | |||||||||
| Total VaR1) | 11 | 22 | 14 | 22 |
1) The total VaR for the columns Minimum and Maximum cannot be calculated by taking the sum of the individual components since the observations for both the individual markets as well as for total VaR may occur on diff erent dates.
Non-fi nancial risk
As previously disclosed, after our September 2018 settlement with Dutch authorities concerning Anti-Money Laundering matters, and in the context of signifi cantly increased attention to the prevention of fi nancial economic crime, ING has experienced heightened scrutiny by authorities in various countries. The interactions with such regulatory and judicial authorities have included, and can be expected to continue to include, onsite visits, information requests, investigations and other enquiries. Such interactions, as well as ING's internal assessments in connection with its global enhancement programme, have in some cases resulted in satisfactory outcomes. Some have also resulted in, and may continue to result in, fi ndings or other conclusions which may require appropriate remedial actions by ING, or may have other consequences. We intend to continue to work in close cooperation with authorities as we work to improve our management of non-fi nancial risks.
ING is also aware, including as a result of media reports, that other parties may, among other things, seek to commence legal proceedings against ING in connection with the subject matter of the settlement.
Segment Reporting: Retail Banking
| Retail Benelux: Consolidated profi t or loss account | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Retail Benelux | Netherlands | Belgium | |||||||
| In € million | 1Q2023 | 1Q2022 | 4Q2022 | 1Q2023 | 1Q2022 | 4Q2022 | 1Q2023 | 1Q2022 | 4Q2022 |
| Profit or loss | |||||||||
| Net interest income - excl. net TLTRO impact | 1,337 | 1,164 | 1,257 | 843 | 757 | 804 | 494 | 407 | 453 |
| Net interest income - net TLTRO impact | 0 | 23 | -214 | 0 | 11 | -150 | 0 | 12 | -64 |
| Net fee and commission income | 351 | 334 | 360 | 235 | 209 | 224 | 115 | 125 | 136 |
| Investment income | 3 | 21 | 7 | 3 | 10 | 7 | 1 | 11 | 0 |
| Other income | 255 | 164 | 205 | 224 | 101 | 126 | 31 | 63 | 79 |
| Total income | 1,946 | 1,705 | 1,614 | 1,305 | 1,087 | 1,011 | 641 | 618 | 603 |
| Expenses excl. regulatory costs | 857 | 787 | 837 | 474 | 435 | 466 | 383 | 351 | 370 |
| Regulatory costs | 270 | 334 | 104 | 93 | 113 | 74 | 177 | 220 | 29 |
| Operating expenses | 1,127 | 1,120 | 940 | 567 | 549 | 541 | 560 | 571 | 400 |
| Gross result | 819 | 585 | 674 | 738 | 539 | 470 | 81 | 47 | 203 |
| Addition to loan loss provisions | 134 | -21 | 50 | 56 | -17 | 28 | 78 | -4 | 22 |
| Result before tax | 685 | 607 | 623 | 682 | 556 | 442 | 3 | 51 | 181 |
| Profitability and efficiency | |||||||||
| Net core lending growth (in € billion) | 1.7 | 1.7 | 2.1 | 0.2 | 0.6 | 0.4 | 1.4 | 1.1 | 1.7 |
| Net core deposits growth (in € billion) | -1.9 | 1.7 | 3.6 | -2.6 | 2.9 | 2.9 | 0.7 | -1.3 | 0.7 |
| Cost/income ratio | 57.9% | 65.7% | 58.3% | 43.4% | 50.5% | 53.5% | 87.4% | 92.5% | 66.3% |
| Risk costs in bps of average customer lending | 22 | -4 | 8 | 15 | -4 | 7 | 34 | -2 | 10 |
| Return on equity based on 12.5% CET11) | 18.1% | 16.6% | 16.8% | 31.8% | 27.5% | 20.2% | -2.1% | 2.9% | 12.0% |
| Risk-weighted assets (end of period, in € billion) | 85.3 | 91.9 | 85.4 | 50.8 | 52.3 | 50.6 | 34.6 | 39.6 | 34.8 |
1) After-tax return divided by average equity based on 12.5% of RWA (annualised).
Retail Netherlands
Net interest income was supported by a strong increase in liability margins. This was only partly off set by lower interest income from mortgages, mainly due to lower prepayment penalties. Treasury-related interest income declined due to a shift to other income, refl ecting activities to benefi t from prevailing favourable FX swap interest rate diff erentials. Sequentially, when excluding the net TLTRO impact, net interest income increased, as higher margins on liabilities more than compensated for the temporary shift in Treasury from interest income to other income.
Fee income rose on both comparable quarters, driven by daily banking. This was supported by an increase in fees for payment packages as from 1 January 2023 and new service fees for business banking, introduced in 2022. The strong increase in other income was attributable to Treasury due to the shift from net interest income to other income.
Net core lending growth was €0.2 billion in 1Q2023, as €0.5 billion of higher mortgage volumes more than compensated for a €0.3 billion decrease in other lending. Net core deposits declined by €2.6 billion and included the impact from operational payments performed by business banking clients in January and a shift from deposits to assets under management.
Expenses excluding regulatory costs increased both year-onyear and sequentially, mostly due to higher staff expenses and an €8 million restructuring provision. Regulatory costs in the fi rst quarter mainly refl ected the contribution to the European Single Resolution Fund, which declined compared with 1Q2022 due to a lower tariff .
Risk costs were €56 million and mainly related to model adjustments in the mortgage portfolio.
Retail Belgium (including Luxembourg)
Net interest income increased strongly year-on-year, as higher margins on liabilities more than compensated for mortgage margin compression due to higher funding costs. Sequentially, interest income excluding TLTRO also increased, supported by an upward trend in liability margins, while interest income from lending stabilised.
The decline in fee income year-on-year was mainly due to lower fees on investment products, refl ecting lower assets under management in line with market developments. Compared with 4Q2022, net fee income decreased because of higher commissions paid to agents. Investment income in 1Q2022 had included a realised capital gain. Other income in 4Q2022 included a €67 million gain from a legacy entity, while 1Q2022 had included higher Treasury-related income.
Net core lending increased by €1.4 billion and was fully driven by business lending. Net core deposits grew by €0.7 billion.
Expenses excluding regulatory costs increased on both comparable quarters, largely due to automatic salary indexation and €9 million of restructuring expenses. Regulatory costs in the fi rst quarter included the annual Belgian regulatory costs, which declined compared with 1Q2022, refl ecting a lower tariff for the European Single Resolution Fund this year and a partial reimbursement of the Belgian bank tax that was paid in 2016.
Risk costs amounted to €78 million and included the impact of model updates for the mortgage and consumer lending portfolios.
Segment Reporting: Retail Banking
| Retail Challengers & Growth Markets: Consolidated profi t or loss account | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Retail Challengers & Growth Markets |
Germany | Other Challengers & Growth Markets |
||||||||
| In € million | 1Q2023 | 1Q2022 | 4Q2022 | 1Q2023 | 1Q2022 | 4Q2022 | 1Q2023 | 1Q2022 | 4Q2022 | |
| Profit or loss | ||||||||||
| Net interest income - excl. net TLTRO impact | 1,477 | 1,082 | 1,373 | 665 | 349 | 568 | 812 | 733 | 804 | |
| Net interest income - net TLTRO impact | 0 | 5 | -42 | 0 | 4 | -42 | 0 | 1 | 0 | |
| Net fee and commission income | 224 | 275 | 214 | 96 | 136 | 89 | 128 | 139 | 124 | |
| Investment income | 9 | 2 | 0 | 3 | 1 | 1 | 5 | 1 | -1 | |
| Other income | 77 | -21 | 81 | -12 | 62 | -14 | 89 | -83 | 95 | |
| Total income | 1,787 | 1,344 | 1,626 | 753 | 552 | 603 | 1,034 | 792 | 1,023 | |
| Expenses excl. regulatory costs | 846 | 752 | 845 | 283 | 258 | 269 | 563 | 495 | 576 | |
| Regulatory costs | 120 | 144 | 90 | 40 | 46 | 24 | 80 | 99 | 67 | |
| Operating expenses | 965 | 897 | 935 | 323 | 303 | 293 | 642 | 593 | 642 | |
| Gross result | 821 | 447 | 691 | 430 | 249 | 310 | 391 | 198 | 381 | |
| Addition to loan loss provisions | 108 | 70 | 152 | 33 | 22 | 52 | 75 | 47 | 100 | |
| Result before tax | 714 | 377 | 539 | 397 | 226 | 258 | 317 | 151 | 281 | |
| Profitability and efficiency | ||||||||||
| Net core lending growth (in € billion) | 0.5 | 3.9 | 0.1 | 0.3 | 1.7 | 0.7 | 0.3 | 2.3 | -0.6 | |
| Net core deposits growth (in € billion) | 3.6 | -8.7 | 6.8 | 0.5 | -7.3 | 3.3 | 3.1 | -1.4 | 3.4 | |
| Cost/income ratio | 54.0% | 66.7% | 57.5% | 42.9% | 54.9% | 48.6% | 62.1% | 75.0% | 62.8% | |
| Risk costs in bps of average customer lending | 21 | 14 | 29 | 13 | 9 | 21 | 28 | 17 | 37 | |
| Return on equity based on 12.5% CET11) | 19.6% | 10.9% | 16.1% | 28.1% | 20.2% | 19.2% | 14.5% | 5.2% | 14.1% | |
| Risk-weighted assets (end of period, in € billion) | 77.0 | 76.5 | 78.2 | 28.5 | 28.7 | 29.8 | 48.5 | 47.8 | 48.4 |
1) After-tax return divided by average equity based on 12.5% of RWA (annualised).
Retail Germany
Net interest income was supported by signifi cantly higher margins on liabilities. Year-on-year, fee income refl ected a lower number of brokerage trades in investment products and lower fees from mortgages due to lower brokerage volumes. This was partly compensated by higher daily banking fees. Sequentially, investment product fees increased, refl ecting a higher number of trades. Other income declined compared with 1Q2022 when Treasury-related income had been exceptionally high.
Net core lending growth in 1Q2023 was €0.3 billion, driven entirely by mortgages. Net core deposits grew by €0.5 billion.
Operating expenses excluding regulatory costs increased year-on-year, predominantly due to higher marketing expenses to invest in the further growth of our customer base, combined with the impact of infl ation on staff expenses. Compared with 4Q2022, which included €10 million of incidental items for staff allowances and restructuring costs, expenses excluding regulatory costs rose, primarily due to investments to support business growth. Regulatory costs were seasonally higher than in 4Q2022 and declined yearon-year due to lower contributions for deposit guarantee schemes.
Risk costs were €33 million and primarily related to consumer lending, driven by collective provisions and a model update.
Retail Other Challengers & Growth Markets
Net interest income was supported by higher margins on liabilities, most notably in Australia and Spain, following increases in central bank interest rates. This more than
compensated negative currency impacts and tighter lending margins.
Fee income decreased year-on-year due to lower fees on investment products, refl ecting low stock markets and subdued trading activity, and the impact of ING's exit from the French retail market. Sequentially, fees rose slightly. Other income in 4Q2022 included €14 million of income from the fi nal settlement of the transfer of our investment business in France, while 1Q2022 had included a €150 million impairment on our equity stake in TTB. Excluding the aforementioned items, other income increased year-on-year due to higher Treasury results.
Net core lending increased by €0.3 billion in 1Q2023, mainly due to higher business lending in Poland and Turkey. Net core deposits growth was €3.1 billion, driven by net infl ows in Poland and Spain.
Expenses in 1Q2023 included €27 million of legal provisions, while 4Q2022 had €10 million of legal provisions and €33 million of incidental items (mainly restructuring costs for France and Turkey). Expenses – excluding regulatory costs and the aforementioned legal provisions and incidental items – were almost fl at sequentially, but they rose year-on-year, mainly due to infl ationary pressure on staff costs. This was partly off set by savings following the discontinuation of our retail activities in France and the Philippines. Regulatory costs refl ect lower DGS and SRF contributions year-on-year.
Risk costs were €75 million and included €46 million for adjustments to the expected future cash fl ows of CHF-indexed mortgages in Poland.
Segment Reporting: Wholesale Banking
| Wholesale Banking: Consolidated profi t or loss account | |||
|---|---|---|---|
| Total Wholesale Banking | |||
| In € million | 1Q2023 | 1Q2022 | 4Q2022 |
| Profit or loss | |||
| Net interest income - excl. net TLTRO impact | 1,059 | 1,024 | 1,073 |
| Net interest income - net TLTRO impact | 0 | 37 | -77 |
| Net fee and commission income | 323 | 324 | 318 |
| Investment income | 3 | 6 | 1 |
| Other income | 406 | 139 | 192 |
| Total income | 1,791 | 1,530 | 1,507 |
| of which: | |||
| Lending | 807 | 800 | 746 |
| Daily Banking & Trade Finance | 529 | 379 | 443 |
| Financial Markets | 349 | 215 | 287 |
| Treasury & Other | 107 | 136 | 31 |
| Total income | 1,791 | 1,530 | 1,507 |
| Expenses excl. regulatory costs | 725 | 644 | 775 |
| Regulatory costs | 136 | 171 | 98 |
| Operating expenses | 860 | 815 | 872 |
| Gross result | 931 | 715 | 635 |
| Addition to loan loss provisions | -90 | 939 | 65 |
| Result before tax | 1,021 | -224 | 570 |
| Profitability and efficiency | |||
| Net core lending growth (in € billion) | -1.2 | -5.2 | 0.9 |
| Net core deposits growth (in € billion) | -0.4 | 6.3 | -3.2 |
| Cost/income ratio | 48.0% | 53.3% | 57.9% |
| Income over average risk-weighted assets (in bps)1) | 454 | 391 | 370 |
| Risk costs in bps of average customer lending | -19 | 205 | 13 |
| Return on equity based on 12.5% CET12) | 15.2% | -4.3% | 7.1% |
| Risk-weighted assets (end of period, in € billion) | 156.2 | 163.9 | 159.4 |
1) Total income divided by average RWA (annualised). 2) After-tax return divided by average equity based on 12.5% of RWA (annualised).
Net interest income excluding TLTRO rose slightly year-on-year. Net interest income for Payments and Cash Management (PCM) increased signifi cantly, benefi ting from higher interest rates. This was largely off set by lower net interest income for Financial Markets, refl ecting the increased cost of funding (which was more than compensated by higher other income). Sequentially, interest income excluding TLTRO declined slightly. An increase for PCM was off set by lower interest for Financial Markets and Treasury, which saw a temporary shift from net interest to other income, refl ecting activities to benefi t from prevailing favourable FX swap interest rate diff erentials.
Fee income was stable year-on-year, as higher fees in Lending and Financial Markets compensated for a lower deal fl ow and lower commodity prices in Trade & Commodity Finance. Sequentially, higher fee income in Financial Markets more than off set a decline in Lending and Corporate Finance, which both had a strong 4Q2022.
Other income increased signifi cantly both year-on-year and sequentially. This was mostly due to strong income in Financial Markets, which benefi ted from market volatility, while 1Q2022 had included negative valuation adjustments after Russia's invasion of Ukraine.
Net core lending decreased by €1.2 billion in 1Q2023, as an increase in Lending was more than off set by a lower utilisation in Working Capital Solutions and the impact of lower commodity prices in Trade & Commodity Finance. Net core deposits declined by €0.4 billion, attributable to Financial Markets, while client accounts remained stable.
Expenses excluding regulatory costs increased year-on-year, mainly due to infl ationary impacts on staff expenses, refl ecting CLA increases and indexation. Compared with 4Q2022, expenses excluding regulatory costs declined, refl ecting lower costs for professional services and IT as well as €10 million of incidental items (mainly restructuring costs) and €15 million of impairments in the prior quarter.
Regulatory costs are seasonally higher in the fi rst quarter of the year. However, they decreased year-on-year, mainly refl ecting lower contributions to the European Single Resolution Fund in 1Q2023.
Wholesale Banking recorded a net release of €90 million from loan loss provisions in 1Q2023. This was driven by a €118 million release of Stage 2 provisions for our Russia-related portfolio, mainly due to a further reduction of our exposure. Stage 3 risk costs were limited.
Segment Reporting: Wholesale Banking
Lending income rose year-on-year, supported by an increase in fee income and with higher volumes largely compensating for lower interest margins. Compared with 4Q2022, interest margins stabilised, while other income increased as 4Q2022 was impacted by negative fair value adjustments and secondary sales discounts.
Income from Daily Banking & Trade Finance increased strongly both year-on-year and sequentially, predominantly driven by higher PCM income, which benefi ted from increased interest rates and higher client volumes. Income for Bank Mendes Gans also rose, partly as a result of higher customer balances. This more than compensated for lower income year-on-year in Trade & Commodity Finance, refl ecting lower commodity prices.
Financial Markets delivered a signifi cant increase in income, both year-on-year and sequentially, mainly driven by higher trading results. This was especially visible in Rates, Money Markets, Non-Linear Trading and Credits, as these desks all benefi ted from volatility and good client fl ow despite the market turmoil in March. Commission income was up on both prior periods, particularly quarter-on-quarter, driven by a higher deal fl ow in Global Capital Markets.
The quarterly income of Treasury & Other declined year-onyear as 1Q2022 had included high mark-to-market gains from hedge ineff ectiveness and credit default swap positions. Sequentially, the income of Treasury & Other increased signifi cantly, mainly because 4Q2022 contained a €-77 million net TLTRO impact.
Segment Reporting: Corporate Line
| Corporate Line: Consolidated profi t or loss account | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Total Corporate Line | Corporate Line excl. IAS 29 impact | IAS 29 impact1) | |||||||
| In € million | 1Q2023 | 1Q2022 | 4Q2022 | 1Q2023 | 1Q2022 | 4Q2022 | 1Q2023 | 1Q2022 | 4Q2022 |
| Profit or loss | |||||||||
| Net interest income - excl. net TLTRO impact | 139 | 63 | 157 | 137 | 63 | 143 | 1 | 0 | 14 |
| Net interest income - net TLTRO impact | 0 | 18 | 17 | 0 | 18 | 17 | 0 | 0 | 0 |
| Net fee and commission income | -3 | 0 | -3 | -3 | 0 | -5 | 0 | 0 | 1 |
| Investment income | 0 | 0 | 7 | 0 | 0 | 7 | 0 | 0 | 0 |
| Other income | -94 | -60 | -58 | -23 | -60 | -25 | -70 | 0 | -32 |
| Total income | 43 | 21 | 121 | 111 | 21 | 137 | -69 | 0 | -17 |
| Expenses excl. regulatory costs | 118 | 113 | 140 | 114 | 113 | 132 | 4 | 0 | 9 |
| Regulatory costs | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Operating expenses | 118 | 113 | 140 | 114 | 113 | 131 | 4 | 0 | 9 |
| Gross result | -76 | -92 | -19 | -2 | -92 | 6 | -73 | 0 | -26 |
| Addition to loan loss provisions | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
| Result before tax | -76 | -92 | -21 | -2 | -92 | 6 | -73 | 0 | -27 |
| of which: | |||||||||
| Income on capital surplus | 20 | -10 | 18 | 20 | -10 | 18 | 0 | 0 | 0 |
| Foreign currency ratio hedging | 143 | 97 | 151 | 143 | 97 | 151 | 0 | 0 | 0 |
| Other Group Treasury | -22 | -68 | -31 | -22 | -68 | -31 | 0 | 0 | 0 |
| Group Treasury | 141 | 19 | 138 | 141 | 19 | 138 | 0 | 0 | 0 |
| Other Corporate Line | -217 | -111 | -159 | -144 | -111 | -132 | -73 | 0 | -27 |
| Result before tax | -76 | -92 | -21 | -2 | -92 | 6 | -73 | 0 | -27 |
| Taxation | -6 | 0 | 7 | ||||||
| Net result | -68 | 0 | -34 |
1) Hyperinfl ation accounting (IAS 29) has become applicable for ING's subsidiary in Turkey since 2Q2022 with retrospective application from 1 January 2022.
Total income in 1Q2023 included a €-69 million IAS 29 impact, refl ecting the application of hyperinfl ation accounting in the consolidation of our subsidiary in Turkey. Excluding this IAS 29 impact, total income increased by €90 million year-on-year. This was mostly driven by higher results from foreign currency ratio hedging (mainly on the US dollar and Polish zloty) and partially by hedge ineff ectiveness and the revaluation of derivatives. Compared with 4Q2022, total income excluding the IAS 29 impact decreased, primarily due to a €17 million TLTRO benefi t recorded in the previous quarter.
Operating expenses in 1Q2023 decreased compared with 4Q2022, which included €21 million for allowances to staff in the Netherlands to cover their increased energy costs, as well as a VAT refund. Year-on-year, expenses were relatively stable.
| Share information | |||||
|---|---|---|---|---|---|
| 1Q2023 4Q2022 3Q2022 2Q2022 1Q2022 | |||||
| Shares (in millions, end of period) | |||||
| Total number of shares | 3,619.5 3,726.5 3,767.3 3,907.0 3,906.9 | ||||
| - Treasury shares | 1.0 | 107.4 | 41.7 | 163.9 | 140.6 |
| - Shares outstanding | 3,618.5 3,619.1 3,725.6 3,743.0 3,766.4 | ||||
| Average number of shares | 3,619.1 3,683.7 3,728.5 3,760.3 3,770.4 | ||||
| Share price (in euros) | |||||
| End of period | 10.93 | 11.39 | 8.86 | 9.43 | 9.51 |
| High | 13.49 | 11.66 | 9.94 | 10.52 | 13.91 |
| Low | 10.38 | 8.80 | 8.50 | 8.70 | 8.47 |
| Net result per share (in euros) | 0.44 | 0.30 | 0.26 | 0.31 | 0.11 |
| Shareholders' equity per share (end of period in euros) |
14.28 | 13.79 | 13.77 | 13.79 | 14.20 |
| Distribution per share (in euros) | - | 0.39 | 0.08 | 0.40 | - |
| Price/earnings ratio1) | 8.3 | 11.6 | 9.5 | 9.2 | 8.8 |
| Price/book ratio | 0.77 | 0.83 | 0.64 | 0.68 | 0.67 |
1) Four-quarter rolling average.
| Financial calendar | |||
|---|---|---|---|
| Payment date for fi nal dividend 2022 (NYSE) | Friday 12 May 2023 | ||
| Publication results 2Q2023 | Thursday 3 August 2023 | ||
| Ex-date for interim dividend in 2023 (Euronext Amsterdam)1) |
Monday 7 August 2023 | ||
| Record date for interim dividend in 2023 entitlement (Euronext Amsterdam)1) |
Tuesday 8 August 2023 | ||
| Record date for interim dividend in 2023 entitlement (NYSE)1) |
Monday 14 August 2023 | ||
| Payment date for interim dividend in 2023 (Euronext Amsterdam)1) |
Monday 14 August 2023 | ||
| Payment date for interim dividend in 2023 (NYSE)1) |
Monday 21 August 2023 | ||
| Publication results 3Q2023 | Thursday 2 November 2023 | ||
| 1) Only if any dividend is paid | All dates are provisional. |
ING profi le
ING is a global fi nancial institution with a strong European base, off ering banking services through its operating company ING Bank. The purpose of ING Bank is: empowering people to stay a step ahead in life and in business. ING Bank's more than 58,000 employees off er retail and wholesale banking services to customers in over 40 countries.
ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N).
Sustainability is an integral part of ING's strategy, evidenced by ING's leading position in sector benchmarks. ING's Environmental, Social and Governance (ESG) rating by MSCI was affi rmed 'AA' in September 2022. As of August 2022, Sustainalytics considers ING's management of ESG material risk to be 'strong', and in June 2022 ING received an ESG rating of 'strong' from S&P Global Ratings. ING Group shares are also included in major sustainability and ESG index products of leading providers Euronext, STOXX, Morningstar and FTSE Russell.
Further information
All publications related to ING's 1Q2023 results can be found at www.ing.com/1q2023, including a video with CEO Steven van Rijswijk. The 'ING ON AIR' video is also available on YouTube.
Additional fi nancial information is available at www.ing.com/ir:
- ING Group Historical Trend Data
- ING Group Results presentation
- ING Group Credit Update presentation
For further information on ING, please visit www.ing.com. Frequent news updates can be found in the Newsroom or via the @ING_news Twitter feed. Photos, videos of ING operations, buildings and its executives are available for download at Flickr.
Important legal information
Elements of this press release contain or may contain information about ING Groep N.V. and/ or ING Bank N.V. within the meaning of Article 7(1) to (4) of EU Regulation No 596/2014.
ING Group's annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union ('IFRS-EU'). In preparing the fi nancial information in this document, except as described otherwise, the same accounting principles are applied as in the 2022 ING Group consolidated annual accounts. All fi gures in this document are unaudited. Small diff erences are possible in the tables due to rounding.
Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to di ff er materially from those expressed or implied in such statements. Actual results, performance or events may diff er materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING's core markets, including changes a ff ecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) ongoing and residual e ff ects of the Covid-19 pandemic and related response measures on economic conditions in countries in which ING operates (3) changes aff ecting interest rate levels (4) any default of a major market participant and related market disruption (5) changes in performance of fi nancial markets, including in Europe and developing markets (6) fi scal uncertainty in Europe and the United States (7) discontinuation of or changes in 'benchmark' indices (8) in fl ation and de fl ation in our principal markets (9) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (10) failures of banks falling under the scope of state compensation schemes (11) non-compliance with or changes in laws and regulations, including those concerning fi nancial services, fi nancial economic crimes and tax laws, and the interpretation and application thereof (12) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine and the related international response measures (13) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (14) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (15) ING's ability to meet minimum capital and other prudential regulatory requirements (16) changes in regulation of US commodities and derivatives businesses of ING and its customers (17) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (18) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (19) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (20) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business (21) risks and challenges related to cybercrime including the eff ects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy (22) changes in general competitive factors, including ability to increase or maintain market share (23) inability to protect our intellectual property and infringement claims by third parties (24) inability of counterparties to meet fi nancial obligations or ability to enforce rights against such counterparties (25) changes in credit ratings (26) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change and ESG-related matters (27) inability to attract and retain key personnel (28) future liabilities under de fi ned bene fi t retirement plans (29) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (30) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (31) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING's more recent disclosures, including press releases, which are available on www.ING.com.
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