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ING Groep N.V. Earnings Release 2007

Feb 20, 2008

3854_iss_2008-02-20_b352c3d6-7ad5-492e-8457-32cec8823472.pdf

Earnings Release

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PRESS RELEASE

20 February 2008

ING's 4Q results show strength in challenging environment

  • 4th-Quarter underlying net profit up 23.9% to EUR 2,617 million, supported by gains on equities - Underlying profit supported by EUR 1,028 million of gains on ABN Amro and Numico shares in 4Q
  • Net profit increases 18.1% to EUR 2,482 million, or EUR 1.18 per share
  • Full-year underlying net profit increases 19.4% to EUR 9,172 million
  • Net profit rises 20.1% to EUR 9,241 million, or EUR 4.32 per share
  • Annual dividend proposed at EUR 1.48 per share, an increase of 12% from 2006
  • Business profile and risk management shield ING from direct impact of credit and liquidity crisis
  • EUR 194 million pre-tax losses through P&L on subprime and related issues in 4Q
  • No impairments on Alt-A RMBS, reflecting high intrinsic credit quality of ING's portfolio
  • EUR 751 million negative revaluations on subprime, Alt-A, CDOs through shareholders' equity in 4Q
  • Capital position remains strong with ratios well within targets
  • Tier-1 ratio to increase to 9.9% under Basel II as of 1 January 2008

• ING shows robust commercial growth, despite more challenging environment

  • New life insurance sales up 26.8% in 4Q, driven by Central Europe, Asia, the US and Latin America
  • Volumes in banking continue to grow, with loans and advances to customers up EUR 24.5 billion in 4Q
  • Embedded value of the life business up 17.1% in 2007 to EUR 32,460 million on new business contribution

Chairman's Statement

"In 2007 we continued to deliver on our strategic priorities without distraction from the market turmoil," said Michel Tilmant, Chairman of ING. "We made significant investments to grow organically, we acquired new platforms for growth in developing markets, such as Oyak Bank in Turkey, and we expanded our pension franchise in Latin America. We also embarked on initiatives to improve efficiency, including the transformation of our Retail Banking businesses in the Benelux."

"Our business profile and solid risk management have helped shield ING from the direct impact of the credit and liquidity crisis. Impairments, markdowns and trading losses through the P&L were limited to EUR 194 million before tax in the fourth quarter. There were no impairments on our Alt-A mortgage-backed securities, reflecting the high intrinsic credit quality of the portfolio. Market circumstances led to negative revaluations of EUR 751 million before tax on subprime and Alt-A RMBS and CDOs through shareholders' equity in the fourth quarter. ING's exposure to the riskiest assets is limited, and the RMBS investments we selected have a high level of structural credit protection to absorb significant losses as the US housing crisis deepens."

"As the economic uncertainty and market volatility have increased, the operating environment has become more challenging. Lower equity markets and revaluations of real estate and private equity have increased volatility in underlying earnings. ING continued to deliver strong commercial growth, as the fundamentals of our business are solid. New life sales increased 26.8% in the fourth quarter, driven by Central Europe, Asia/Pacific, Latin America and record sales of variable annuities in the US. Volumes in banking continued to grow, with loans and advances to customers up EUR 24.5 billion in the fourth quarter."

"ING's capital position is strong, particularly after the introduction of Basel II, and ING is entering 2008 in a position of strength. We have sharpened our strategic focus on banking, investments, life insurance and retirement services. We will continue to assess our business portfolio in the context of our ambition to provide retail customers with the products they need to grow savings, manage investments, and prepare for retirement. ING has ample room to fund organic expansion and add-on acquisitions, and we will continue to reinforce our franchise to drive commercial growth. Creating value for shareholders remains paramount, and ING has proven its committment to enhance shareholder returns through an attractive increase in dividends and the ongoing EUR 5.0 billion share buyback."

Media Relations:

T +31 20 541 5433

Investor Relations: T +31 20 541 5571

Events:

20 February 2008 60 London Wall, London, UK Video link from ING House Amsterdam Webcast via www.ing.com

Analyst Conference: 9:00 GMT / 10:00 CET

Press Conference: 11:30 GMT / 12:30 CET

Analyst Conference Call:

16:00 GMT / 17:00 CET / 11:00 EST NL: +31 20 796 5332 UK: +44 20 8515 2303 US: +1 303 262 2138

Contents:

ING Group Key Figures2
Insurance Europe6
Insurance Americas7
Insurance Asia/Pacific8
Wholesale Banking9
Retail Banking10
ING Direct11
Appendices12

ING GROUP

ING Group: Key Figures
In EUR million 4Q2007 4Q2006 Change 3Q2007 Change FY 2007 FY 2006 Change
Underlying1
profit before tax
Insurance Europe 358 632 -43.4% 362 -1.1% 1,840 2,249 -18.2%
Insurance Americas 453 539 -16.0% 480 -5.6% 2,059 1,992 3.4%
Insurance Asia/Pacific 113 PROFIT BY BUSINESS LINE
140
-19.3% 151 -25.2% 576 621 -7.2%
Corporate line Insurance % based on FY 2007
896
20 291 1,635 -55
Underlying profit before tax from Insurance 1,819 Insurance Europe (19%)
1,331
36.7% 1,285 41.6% 6,110 4,807 27.1%
Wholesale Banking 591 Insurance Americas (22%)
546
Insurance Asia/Pacific (6%)
8.2% 404 46.3% 2,399 2,525 -5.0%
Retail Banking 442 444
Wholesale Banking (25%)
-0.5% 526 -16.0% 2,062 1,935 6.6%
ING Direct 73 Retail Banking (22%)
172
-57.6% 120 -39.2% 530 694 -23.6%
Corporate line Banking 45 ING Direct (6%)
-14
53 -24 -102
Underlying profit before tax from Banking 1,151 1,148 0.3% 1,103 4.4% 4,967 5,052 -1.7%
Underlying profit before tax 2,970 2,479 19.8% 2,388 24.4% 11,077 9,859 12.4%
Taxation 301 281 7.1% 371 -18.9% 1,638 1,842 -11.1%
PROFIT BY BUSINESS LINE
Profit before minority interests
% based on FY 2007
2,669 2,198 21.4% 2,017 32.3% 9,439 8,017 17.7%
Minority interests 53 85 -37.6% 72 -26.4% 267 336 -20.5%
Insurance Europe (19%)
Underlying net profit
Insurance Americas (22%)
2,617 2,113 23.9% 1,946 34.5% 9,172 7,681 19.4%
Net gains/losses on divestments
Insurance Asia/Pacific (6%)
-37 -23 444 407 -85
Wholesale Banking (25%)
Net profit from divested units
11 32 96
Retail Banking (22%)
Special items after tax
ING Direct (6%)
-98 -83 -369
Net profit (attributable to shareholders) 2,482 2,101 18.1% 2,306 7.6% 9,241 7,692 20.1%
Earnings per share (in EUR) 1.18 0.98 20.4% 1.08 9.3% 4.32 3.57 21.0%
KEY FIGURES
Net return on equity2 23.8% 24.2% 23.5%
Assets under management (end of period) 636,900 600,000 6.2% 637,900 -0.2% 636,900 600,000 6.2%
Total staff (FTEs end of period) 124,634 119,801 4.0% 123,026 1.9% 124,634 119,801 4.0%

1 Underlying profit before tax and underlying net profit are non-GAAP measures excluding divestments and special items as specified in Appendix 2 Year-to-date TOTAL RETAIL BALANCES (EUR bln, end of period)

Resilience in turbulent markets

ING Group continued to deliver resilient results in the fourth quarter, despite the turmoil in credit markets, illustrating the strength of ING's business profile and solid risk management. The direct impact of the credit crisis remained limited, with EUR 194 million in pre-tax impairments, markdowns and trading losses, including EUR 47 million on subprime RMBS, EUR 36 million on CDOs, EUR 45 million on investments in SIVs and ABCP, and EUR 66 million from monoline insurers. There were no impairments on the US Alt-A portfolio.

The business environment became more challenging, with lower revaluations of real estate and private equity after high positive revaluations on both asset classes through the P&L in 2006. Weaker equity markets impacted results in the US wealth management businesses, and market volatility continued to have a negative impact on hedging results in Japan.

Increased competition for savings is putting some pressure on margins as banks compete for retail balances amid tighter liquidity. Currency fluctuations also had a negative impact of EUR 45 million on underlying net profit.

While these items had a negative impact on the reported profit, the fundamentals of ING's business proved to be strong. The US insurance business continued to show a strong net inflow of assets under management, despite growing economic uncertainty, bolstered by record sales of variable annuities. Across the Americas and Central Europe, ING recorded doubledigit growth in premium income and new life insurance sales. Volumes in Retail Banking and ING Direct continued to grow, despite increased competition for savings, as mortgage production remained strong. Deal flow in Wholesale Banking was robust, with a gradual improvement in margins on

PROFIT BY BUSINESS LINE % based on FY 2007

Insurance Europe (19%) Insurance Americas (22%) Insurance Asia/Pacific (6%) Wholesale Banking (25%) Retail Banking (22%) ING Direct (6%)

new lending, while risk costs continued to be well below historical levels. PROFIT BY BUSINESS LINE % based on FY 2007

Underlying net profit increased 23.9% in the fourth quarter to EUR 2,617 million, supported by EUR 1,028 million in gains on the sale of stakes in ABN Amro and Numico, reported under the Corporate Line Insurance. The high tax-exempt gains on equity investments resulted in a reduction in the effective tax rate to 10.1%. Underlying profit before tax rose 19.8%. Insurance Europe (19%) Insurance Americas (22%) Insurance Asia/Pacific (6%) Wholesale Banking (25%) Retail Banking (22%) ING Direct (6%)

Profit before tax from Insurance Europe declined 43.4%, reflecting lower revaluations on real estate and private equity investments in the Netherlands. Profit from Central Europe showed solid growth, despite increased investments in new greenfield businesses. At Insurance Americas, profit before tax declined TOTAL RETAIL BALANCES (EUR bln, end of period) 100 150 200 250 300 350

16.0%, reflecting a negative swing in equity-related DAC and reserve unlocking, small impairments on investments in subprime RMBS and SIVs, and a negative currency impact. Insurance Asia/Pacific posted a 19.3% decline in underlying profit before tax, reflecting hedging losses in Japan due to market volatility, as well as a EUR 24 million loss on a CDO. Excluding Japan, profit from Asia/Pacific increased 16.7%. Profit from the Corporate Line Insurance rose sharply to EUR 896 million, including the realised capital gains on ABN Amro and Numico.

Wholesale Banking increased 8.2% as the impact of turmoil in credit markets remained limited and results were supported by the release of a large debtor provision. Retail Banking results rose 10.5%, excluding a EUR 44 million capital gain in the fourth

Insurance: Key Figures
0
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
In EUR million
4Q2007 4Q2006 Change
Funds Entrusted
Off-Balance Funds
Gross premium income
Residential Mortgages
Consumer Loans
12,215 11,097 10.1%
Operating expenses 1,405 1,404 0.1%
Underlying profit before tax 1,819 1,331 36.7%
KEY FIGURES LIFE
Underlying profit before tax 1,581 938 68.6%
Expenses/premiums life insurance1 14.3% 13.3%
ING GROUP
Expenses/AUM investment products1
0.76% 0.75%
Underlying net profit (EUR million)
Single-premium sales
8,221 6,175 33.1%
3000
Annual-premium sales
1,196 974 22.8%
2500
Total new sales (APE)
2,018 1,591 26.8%
2000
Value of new business
440 128 243.8%
1500
Internal rate of return (YTD)
14.3% 13.3%
1000
KEY FIGURES NON-LIFE
500
Underlying profit before tax
239 393 -39.2%
0
Claims ratio1
65.2% 58.7%
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
Expense ratio1
31.8% 31.8%
Combined ratio1 97.1% 90.5%

1 Full year

quarter of 2006, as commercial growth helped offset continued margin pressure. ING Direct posted a 57.6% decline in underlying profit before tax due to losses related to repositioning the UK business as well as a EUR 29 million impairment on asset-backed commercial paper in Canada. Excluding those items and investments for growth, profit at ING Direct increased 14.9%. The Corporate Line Banking recorded a profit of EUR 45 million, up from a loss of EUR 14 million, reflecting higher income on surplus capital.

Net profit increased 18.1% to EUR 2,482 million, including the impact of divestments and special items. Divestments included a EUR 93 million gain from sale of part of ING's stake in SulAmerica in Brazil and a EUR 129 million loss on the sale of NRG. Special items were EUR 92 million in restructuring charges at Wholesale Banking and Retail Banking and EUR 6 million in hedge costs from the purchase of Oyak Bank.

Insurance

Underlying profit before tax from insurance increased 36.7% to EUR 1,819 million, including the EUR 1,028 million in gains on the sale of ING's stakes in ABN Amro and Numico. That impact was partially offset by lower revaluations of private equity and real estate investments, particularly in the Netherlands, compared with historically high revaluation results in 2006.

Gross premium income rose 10.1%, or 17.4% excluding currencies, driven by strong sales of wealth accumulation products in the US, Central Europe and Asia/Pacific. Operating expenses were flat as investments for growth in Central Europe, Asia/Pacific and the Americas were offset by lower expenses in the Netherlands.

Sales momentum of investment-linked products remained strong, especially in Central & Rest of Europe, Asia/Pacific and the US, driving new sales (annual premium equivalent) up 26.8% from the fourth quarter of 2006. The value of new life business (VNB) increased 244%, or 159% excluding the change

Banking: Key Figures
In EUR million 4Q2007 4Q2006 Change
Total underlying income 3,692 3,613 2.2%
Operating expenses 2,509 2,377 5.6%
Gross result 1,183 1,236 -4.3%
Addition to loan loss provision 31 88 -64.8%
Underlying profit before tax 1,151 1,148 0.3%
KEY FIGURES
Interest margin 0.94% 1.05%
Underlying cost/income ratio 68.0% 65.8%
Risk costs in bp of average CRWA 3 11
Risk-weighted assets (end of period) 402,727 337,926 19.2%
Underlying RAROC after tax1 22.3% 20.5%
Economic capital (average over period)1 14,848 15,726 -5.6%
  1. Full year

in the discount rate in the fourth quarter of 2006. Margins also improved as the internal rate of return increased 100 basis points to 14.3% for 2007. VNB rose 47.7% from the third quarter, boosted by sales in the new secondpillar pension fund in Romania which contributed EUR 116 million in VNB, on top of the EUR 34 million in VNB recorded last quarter.

The embedded value of ING's life insurance business increased 17.1% to EUR 32,460 million before capital injections and dividends. The increase was driven by the strong contribution from new business, which added EUR 1,113 million in 2007, driven by strong sales in the US and developing markets. Financial variances had a positive impact of EUR 1,172 million related to the equity gains in the Netherlands. Operational variances added EUR 394 million due to better-than-anticipated reserve developments, the release of redundant regulatory reserves in the US life business, and improved asset strategies for the US general account. Economic assumption changes had a positive impact of EUR 261 million.

The return on embedded value improved strongly to 21% from 10% in 2006, and the embedded value profit increased 41.4% to EUR 2,802 million, reflecting the strong value creation within the life insurance business.

Banking

Underlying profit before tax from

Banking increased 0.3% to EUR 1,151 million. Commercial growth in mortgages, retail current accounts, and corporate lending offset the impact of flat or inverted yield curves. Risk costs remained low, supported by the recovery of a sizeable provision at Wholesale Banking.

Total underlying income from banking rose 2.2% to EUR 3,692 million, driven by volume growth in lending, while competition for savings and deposits intensified. The interest margin increased 3 basis points from the third quarter to 0.94%. However, the interest margin was 11 basis points lower than the fourth quarter of 2006, reflecting the impact of flattening yield curves in the course of 2007.

Total loans and advances to customers of the banking operations increased by EUR 24.5 billion in the fourth quarter to EUR 526.3 billion. The purchase of Oyak Bank in Turkey, which was completed at the end of December, added EUR 4.8 billion to the loan portfolio. ING Direct's purchase of a mortgage portfolio in Germany added EUR 3.9 billion, and currencies had a negative impact of EUR 3.4 billion. Corporate lending increased by EUR 9.5 billion, while personal lending grew by EUR 14.9 billion, driven by strong growth in mortgages.

Customer deposits and other funds on deposit of the banking operations declined by EUR 3.1 billion to EUR 528.2 billion as competition for savings increased. The purchase of Oyak Bank added EUR 5.4 billion in customer deposits, while currency effects had a negative impact of EUR 3.7 billion.

Operating expenses were up 5.6% primarily due to investments to support the growth of the business, notably at ING Direct, ING Real Estate and the Retail Banking activities in developing markets. Expenses in the mature businesses increased a modest 2.0%.

Despite the turmoil in the credit markets and strong growth in risk-weighted assets, net risk costs remained low, supported by a EUR 115 million recovery at Wholesale Banking. On balance, ING added EUR 31 million to the provision for loan losses, which is equal to just 3 basis points of average credit-riskweighted assets. Gross additions to loan loss provisions amounted to 24 basis points, and the overall loan portfolio remained healthy with a limited inflow of new impaired files.

Returns increased, with the underlying risk-adjusted return on capital (RAROC) after tax at 22.3%, up from 20.5%.

Assets under Management

A strong net inflow of EUR 7.5 billion was achieved despite turbulent financial markets in the fourth quarter. Total assets under management decreased by EUR 1.0 billion, or 0.2%, as negative currency effects and lower asset prices offset the impact of acquisitions and the net inflow. Exchange rates had a negative impact of EUR 11.5 billion, mainly due to the weaker US dollar. Declining prices of equity and fixed income securities had a negative impact of EUR 6.6 billion. The acquisition of the pension business in Latin America and ING Direct's purchase of ShareBuilder added EUR 9.6 billion to assets under management.

Risk Management

ING's solid risk management and business profile have helped limit the impact of the credit and liquidity crisis on ING's earnings and balance sheet.

ING does not originate subprime mortgages. The Wholesale Bank is not in the business of manufacturing US mortgage-backed structured products.

ING's exposure to the US housing market is primarily through residential mortgage-backed securities (RMBS), which were selected as investments following a thorough internal credit analysis. The tranches purchased by ING have a high level of structural credit protection, and the cashflow on most bonds have not been impacted by delinquencies in the underlying mortgage pools. As a result, impairments through the P&L, which are triggered by credit losses, have been limited.

The total direct impact from the credit and liquidity crisis on ING's earnings was limited to EUR 194 million before tax, including impairments, markdowns and trading losses. Of the total, EUR 47 million relates to subprime RMBS, EUR 36 million to CDOs, EUR 45 million to investments in SIVs and asset-backed commercial paper (ABCP), and EUR 66 million to monoline insurers. There were no impairments on the US Alt-A RMBS portfolio.

The market value of the RMBS portfolio has been impacted by market conditions, including spread widening and reduced liquidity. Nonetheless, the market values have held up well relative to subprime indices. The negative revaluations on the RMBS portfolio are reflected in shareholders' equity on an after-tax basis. Negative revaluations of EUR 751 million before tax were taken through shareholders' equity in the fourth quarter on subprime, Alt-A and CDOs, bringing the total negative revaluation reserve on those assets to EUR 1,377 million before tax at year-end.

ING's total exposure to US subprime RMBS was EUR 2.8 billion at the end of December, most of which is held at the US insurance business. Insurance Americas booked impairments of EUR 19 million on subprime RMBS in the fourth quarter. The Wholesale Bank recorded a pre-tax loss of EUR 28 million on its subprime exposure, comprised of a EUR 13 million impairment and EUR 15 million negative fair value changes in the trading book. The market value of

the subprime RMBS portfolio was 90% of cost price at year-end, with negative revaluations of EUR 185 million before tax in the fourth quarter through shareholders' equity.

ING's portfolio of US Alt-A RMBS amounted to EUR 27.5 billion at the end of 2007, most of which is held at ING Direct in the US. There were no impairments on the portfolio, and the market value was 97% of cost price at year-end. Negative revaluations of EUR 477 million before tax were taken through shareholders' equity in the fourth quarter.

ING has a total exposure of EUR 1.9 billion to CDOs and CLOs. Writedowns of EUR 36 million were booked in the fourth quarter, consisting of EUR 24 million at ING Life Japan and EUR 12 million in Wholesale Banking. The portfolio was valued at 93% of cost price at year-end, with negative revaluations of EUR 89 million before tax taken through equity in the fourth quarter.

In addition, an impairment of EUR 29 million was booked on an investment in ABCP at ING Direct in Canada, and a EUR 16 million impairment on a SIV was booked at the Canadian non-life business. There were no markdowns on Leveraged Finance in the fourth quarter.

ING's direct exposure to monoline insurers through debt or loans is negligible. ING has some indirect exposure to monoliners as it has EUR 3.5 billion of assets which were insured, either through financial guarantees (or wraps) or through credit derivatives. Underlying wrapped transactions are monitored through the regular credit review process and continue to perform. A markdown of EUR 66 million was booked in the fourth quarter at the Wholesale Bank on derivatives written by a monoline insurer that was downgraded multiple notches.

Capital Management

The capitalisation of ING Group remained strong with all leverage ratios within targets at year-end. The debt/ equity ratio of ING Group ended the year at 9.53%, up slightly from 9.14%

at the end of September.

The debt/equity ratio of ING Insurance was 13.63%, well within the 15% target. The Tier-1 ratio for ING Bank was 7.39% at the end of December, above the 7.20% target, despite strong growth in risk-weighted assets and the deduction of EUR 1.2 billion in goodwill and other intangibles related to the purchase of Oyak Bank. This was compensated by a capital injection of EUR 2.2 billion from ING Group to ING Bank in the fourth quarter.

With the transition to Basel II, riskweighted assets declined from EUR 403 billion at the end of 2007 to EUR 293 billion on 1 January 2008, according to preliminary data. That brings the preliminary Tier-1 ratio under Basel II up to 9.9%. The target Tier-1 ratio for ING Bank will remain unchanged at 7.20% under Basel II. ING plans to upstream some of the excess capital to the Group in the first quarter.

Share Buyback

ING's EUR 5.0 billion share buyback is continuing on track and is expected to be completed in June 2008. At the end of December, 55.9% of the buyback had been completed. The shares that have been repurchased are held in treasury until shareholder approval is gained to cancel those shares.

The total number of shares outstanding in the market declined from 2,152 million to 2,098 million. The total shares outstanding, including shares held in treasury, increased from 2,205 million to 2,226 million, mainly driven by the exercise of warrants B, which expired on January 8, 2008.

Dividend

ING will propose a total dividend for 2007 of EUR 1.48 per (depositary receipt for an) ordinary share, up from EUR 1.32 in 2006. Taking into account the interim dividend of EUR 0.66 paid in August 2007, the final dividend will amount to EUR 0.82 to be paid in cash. ING's shares will be quoted ex-dividend as of 24 April 2008 and the dividend will be made payable on 5 May, 2008.

INSURANCE EUROPE 4000

Insurance Europe: Key Figures
2000
100
1000 Total Netherlands Belgium Central & Rest of Europe
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006
Gross premium income
0
2,383 2,353 1.3% 1,390 1,509 238 271 755 573
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
Operating expenses
390 503 -22.5% 277 407 13 11 100 85
Underlying profit before tax 358 632 -43.4% 268 536 12 24 78 72
LIFE INSURANCE LIFE INSURANCE CENTRAL & REST OF EUROPE LIFE INSURANCE
AUSTRALIA & NEW ZEALAND
Underlying profit before tax 278 407 -31.7% 192 323 11
Underlying profit before tax (EUR million)
15 74 69
Underlying profit before tax (EUR million)
INSURANCE TOTAL
Single-premium sales
871 836 4.2% 300
100
362 182 209 389 265
Underlying profit before tax (EUR million)
Annual-premium sales
220 138 59.4% 42 41 9 7 169 90
2000
Total new sales (APE)
307 222 38.3% 80
72
78 27 28 208 116
Value of new business
1600
200 45 344.4% 60
26
10 4 6 170 29
Internal rate of return (YTD)
1200
15.8% 14.9% 40
12.2%
12.8% 13.2% 12.3% 18.4% 18.1%
NON-LIFE INSURANCE
800
20
Underlying profit before tax 80 225 -64.4% 76
0
213 1 9 3 3
400
Claims ratio
52.1% 47.8% 50.2% 44.7% 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
31.5%
33.7% 44.1% 46.8%
0
Expense ratio
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
40.2% 39.3% 41.2% 40.3% 70.3% 65.0% 44.8% 41.3%
Combined ratio 92.3% 87.1% 91.4% 85.0% 101.8% 98.7% 88.9% 88.1%

Strong sales in Central Europe drive VNB growth LIFE INSURANCE Underlying profit before tax (EUR million) 1200

• Strong sales across Central Europe boost APE by 38.3% • VNB up across Central Europe, accentuated by new pension fund in Romania • Profit before tax impacted by lower revaluations of real estate and private equity NON-LIFE INSURANCE Underlying profit before tax (EUR million) 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

INSURANCE EUROPE Underlying profit before tax (EUR million)

The business performance at Insurance Europe was robust in the fourth quarter, driven by strong sales growth across Central Europe. The launch of a second-pillar pension fund in Romania added EUR 71 million to sales as ING had signed more than 1 million clients by year-end, gaining a market share of 33%. Excluding the new pension fund, sales from Central & Rest of Europe rose 18.1%. Unit-linked sales in the Netherlands declined, however sales of more profitable traditional life rose slightly. INSURANCE AMERICAS

Earnings volatility increased as lower revaluations were booked on real estate and private equity investments compared with high revaluations on both asset classes in past quarters. 300 400 500 600

The lower revaluations, as well as a number of one-off items, led to a 43.4% decline in underlying profit before tax at Insurance Europe. Lower revaluations on real estate and private equity accounted for EUR 209 million of the decline. Profit in the fourth quarter of 2006 was also favoured by EUR 108 million in one-off releases of claims provisions in the Netherlands. Those items led to a 50.0% decline in profit in the Netherlands, despite a substantial reduction of expenses. Profit in Belgium declined, reflecting lower revaluations of derivatives and a strengthening of claims provisions in non-life. Profit from LIFE INSURANCE UNITED STATES Underlying profit before tax (EUR million) 0 0 100 200 300 400 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

Central & Rest of Europe rose to EUR 78 million from EUR 72 million, despite EUR 14 million additional investments in new greenfields.

Premium income was flat, as strong growth in Central Europe was offset by a decline in the Benelux. Operating expenses declined 22.5%, including a release of employee benefit provisions and other one-off items. Excluding those items, expenses declined 3.0%.

The value of new life business in Europe more than quadrupled to EUR 200 million, including EUR 116 million from the new pension fund in Romania. Excluding the new pension fund, VNB for the region was up 86.7% to EUR 84 million. In the Netherlands, the VNB more than doubled after pricing was improved on immediate annuities. Underlying profit before tax (EUR million) Underlying profit before tax (EUR million)

ING continues to reallocate capital from mature businesses to developing markets to accelerate growth. In 2007, EUR 5.0 billion in surplus capital was transferred from the Dutch insurance companies to the Corporate Line Insurance. This will structurally reduce the earnings capacity of Insurance Netherlands by approximately EUR 250 million per year going forward.

INSURANCE AMERICAS

Insurance Americas: Key Figures
Total United States Canada Latin America
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006
Gross premium income 6,726 5,847 15.0% 5,477 4,612 670 649 580 586
Operating expenses 675 621 8.7% 399 374 137 129 139 117
Underlying profit before tax 453 539 -16.0% 272 369 113 118 68 52
LIFE INSURANCE
Underlying profit before tax 325 413 -21.3% 272 369 53 44
Single-premium sales 5,317 4,147 28.2% 5,270 INSURANCE ASIA/PACIFIC
4,104
Underlying profit before tax (EUR million) 47 43
Annual-premium sales 473 441 7.3% 343
200
338 129 103
Total new sales (APE) 1,004 856 17.3% 870 749 134 107
Value of new business 111 -12 n.a. 150
77
-3 35 -9
Internal rate of return (YTD) 11.8% 10.3% 11.3% 10.3% 15.8% 10.5%
NON-LIFE INSURANCE 100
Underlying profit before tax 128 126 1.6% 50 113 118 15 8
Claims ratio 70.6% 63.9% 0 65.7% 59.2% 81.6% 74.2%
Expense ratio 28.1% 28.9% 28.5%
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
29.9% 27.3% 26.8%
Combined ratio 98.7% 92.8% 94.2% 89.1% 108.9% 101.0%

Strong growth of sales and value of new business Underlying profit before tax (EUR million)

• Record variable annuity sales propel 25.5% premium growth excluding FX impact • VNB increases to EUR 111 mln • Earnings decline 16.0% due to DAC unlocking and FX impact 0 20 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

Insurance Americas continued to show solid sales growth despite increasing economic uncertainty in the US and the downturn of equity markets in the fourth quarter, which reduced profit relative to the fourth quarter last year. AUSTRALIA & NEW ZEALAND Underlying profit before tax (EUR million) 40 60 80

The subprime mortgage crisis had a limited direct impact on results in the US, with EUR 19 million of impairments on subprime mortgage-backed securities, illustrating the relatively high quality of the portfolio. ING Canada also booked EUR 16 million of impairments, including losses on a SIV backed by asset-backed securities. LIFE INSURANCE JAPAN Underlying profit before tax (EUR million) 20 80 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

As an indirect impact from the US housing crisis, Insurance Americas also had EUR 22 million in impairments on corporate bonds issued by mortgage and building companies in the US. Lower equity markets resulted in negative DAC and reserve unlocking in the US of EUR 28 million, a swing of EUR 69 million from a year earlier. -20 0 20 40 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

Those factors caused a decline in underlying earnings of 16.0%, or 8.7% excluding currency effects. However the business continued to show strong growth across the region. Underlying profit before tax (EUR million) 60 100

Premium income increased 25.5% excluding currencies, led by a 31.5% increase in the US, where variable an-0 20 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

nuities had a record sales quarter, and retirement services and individual life both showed strong growth.

Total sales (APE) increased 17.3% for the region, boosted by strong sales in the US as well as a substantial improvement in the Mexican pension business. The value of new life business improved sharply to EUR 111 million.

In Latin America, ING completed the purchase of five pension businesses, the last of which was completed in January 2008, making it the secondlargest pension provider in the region. These businesses added EUR 13 million to profit before integration and other expenses. Underlying profit before tax from Latin America rose 36.0%, excluding currencies, on investment gains in Mexico and higher results in Brazil.

At ING Canada, earnings declined on lower underwriting results and asset impairments. Compared to year-end 2006 the claims ratio was up 6.5 percentage points due to a softening in the underwriting cycle, but improved from the third quarter of 2007. LIFE INSURANCE SOUTH KOREA

Expenses rose 17.7% excluding currencies, mainly due to the pension acquisitions in Latin America, higher sales volumes, and additional technology and reorganisation costs.

INSURANCE AMERICAS Underlying profit before tax (EUR million)

INSURANCE ASIA/PACIFIC

Insurance Asia/Pacific: Key Figures
Total Australia & NZ Japan South Korea Taiwan Rest of Asia
In EUR million 4Q07 4Q06 Change 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06
Gross premium income 3,095 2,856 8.4% 82 67 1,015 883 866 867 795 769 337 270
Operating expenses 310 269 15.2% 61 56 47 46 71 60 56 55 75 51
Underlying profit before tax 113 140 -19.3% 53 40 -13 32 78 63 0 0 -5 5
LIFE INSURANCE
Underlying profit before tax 112 138 -18.8% 53 40 -13 32 78 63 0 0 -7 3
Single-premium sales 2,033 1,193 70.4% 1,056 332 709 608 49 141 146 72 73 40
Annual-premium sales 503 396 27.0% 36 29 45 46 226 202 124 72 72 47
Total new sales (APE) 706 514 37.4% 142 63 116 107 231 216 139 78 79 50
Value of new business 128 95 34.7% 14 12 5 -5 41 39 56 48 12 1
Internal rate of return (YTD) 16.8% 16.8% 21.4% 17.7% 11.1% 12.1% 22.8% 33.9% 20.0% 17.9% 10.2% 8.8%

Strong sales growth across the region

• Sales (APE) increase 37.4% • Value of new business +34.7% • Profit declines 19.3%, but was up 16.7% excluding Japan ING continued to generate robust growth in sales and premiums in Asia/Pacific, capitalising on a shift in the market from traditional life to investment-linked products. Sales increased 37.4%, or 44.8% excluding currencies, driven by singlepremium variable annuities in Japan, superannuation funds in Australia, and unit-linked products in South Korea and Taiwan.

As the product mix in the region evolves, ING is investing strongly in distribution, complementing its traditional network of tied agents with new distribution channels including banks, brokers, worksite marketing, direct marketing and online sales. Bank distribution, in particular, is growing in importance in the region, and ING's own sales through bank channels increased 58.0% from a year earlier, accounting for almost 25% of new sales in the fourth quarter. ING established exclusive partnerships in the fourth quarter with Public Bank in Malaysia and Hong Kong, as well as TMB in Thailand, further strengthening its bank distribution in the region.

Investments in greenfield businesses continued in China and India, while ING Investment Management received a license to start operations in Dubai.

Market volatility had a negative impact on results in Japan, which pushed underlying profit before tax from Insurance Asia/Pacific down to EUR 113 million from EUR 140 million in the fourth quarter last year. Excluding

Japan, profit for the region grew 16.7%, led by increases of 23.8% in South Korea and 32.5% in Australia & New Zealand.

ING Life Japan recorded a loss of EUR 13 million, due to the impact of increased market volatility on the single-premium variable annuity results, as well as a EUR 24 million markdown on a CDO investment.

Premium income for Insurance Asia/ Pacific rose 8.4%, or 17.3% excluding currency effects, driven by strong sales and favourable retention of in-force business across the region. In local currency terms, double-digit growth was achieved across the region, with gross premiums up 21.6% in Japan, 18.8% in Australia, 14.8% in Taiwan and 10.6% in Korea.

Operating expenses increased 15.2%, reflecting growth in the underlying business as well as the expansion of distribution and investments in infrastructure for the greenfield operations.

The value of new business increased 34.7%, or 40.7% excluding currency effects, to EUR 128 million, in line with the strong increase in new sales. Attractive margins were maintained, with the internal rate of return stable at 16.8%.

LIFE INSURANCE

WHOLESALE BANKING

Wholesale Banking: Key Figures
Total GL&PCM Structured
Finance
Lease &
Factoring
Financial
Markets
Real Estate Other
In EUR million 4Q07 4Q06 Change 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06 4Q07 4Q06
Total income 1,470 1,526 -3.7% 393 428 197 222 141 142 175 229 342 383 222 122
Operating expenses 955 960 -0.5% 274 283 93 93 80 73 170 207 193 146 145 158
Gross result 514 566 -9.2% 119 145 104 129 61 69 5 22 149 237 76 -36
Loan loss provision -77 20 -91 -1 -2 4 12 13 2 0 4 5 -1 -1
Underlying profit before tax 591 546 8.2% 209 146 107 125 50 56 3 22 145 232 78 -35
KEY FIGURES
Cost/income ratio 65.0% 62.9% 69.8% 66.1% 47.2% 41.9% 56.6% 51.4% 97.1% 90.4% 56.5% 38.1% 65.5% 129.5%
Risk costs (bp of CRWA) -17 5 -51 0 -3 7 24 31 4 0 4 7 -27 0
RWA (bln, end of period) 198.7 160.6 23.7% 73.1 61.5 33.6 23.5 19.9 16.9 29.3 25.2 40.6 30.0 2.3 3.5
Underlying RAROC after tax1 20.3% 20.6% 9.7% 7.3% 29.5% 36.6% 21.2% 22.6% 16.2% 22.6% 32.7% 40.1% 44.5% 7.5%
Economic capital1 7,757 8,135 -4.6% 2,273 2,794 941 1,059 598 582 2,249 2,227 1,400 1,053 295 420

1 Full year. Economic capital is average over period

Earnings resilient despite market turmoil

• Impact of subprime-related issues limited to EUR 106 million • Profit up 8.2%, supported by significant release of loan loss provisions • New initiatives to accelerate growth and improve efficiency

ING's Wholesale Banking business continued to prove its resilience in challenging circumstances as the turmoil in financial markets had only a limited direct impact on results. The subprime crisis and related issues had a negative pre-tax impact of EUR 106 million on fourth-quarter results at the Wholesale Bank, including EUR 66 million on exposures insured by a monoline insurer, EUR 28 million in losses on subprime-related instruments, and EUR 12 million on CDOs, all in Financial Markets.

Underlying profit before tax rose 46.3% from the third quarter and 8.2% from a year earlier, supported by a substantial release of loan loss provisions in General Lending and a capital gain. Structured Finance recovered after taking a EUR 29 million markdown on the Leveraged Finance book in the third quarter, and no further writedowns were required in the fourth quarter. Financial Markets profit declined sharply following losses on the proprietary trading and credit trading portfolios, including the EUR 106 million in losses related to subprime, CDOs and monoline insurers. RETAIL BANKING THE NETERLANDS Underlying profit before tax (EUR million) RETAIL BANKING BELGIUM 100 200 400 500 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

Profit from ING Real Estate could not match the record fourth quarter of 2006, which was supported by high property revaluations and sales results in Development. Leasing & Factoring declined from the last quarter of 2006, which included a one-off gain on a divestment. Results from Other 0 30 90 120

Wholesale rose sharply, boosted by substantial capital gains following the sale of ING's stake in the stock exchange and the derivatives exchange in Sao Paolo.

Expenses declined slightly, reflecting lower bonuses and compliance costs. Returns remained high with a RAROC after tax of 20.3%.

The turmoil in credit markets illustrates the strategic importance for banks to generate their own assets. After improving its capital efficiency and boosting returns to 20.3%, well above ING's 12% hurdle, Wholesale Banking is introducing a new strategy to accelerate top-line growth by investing in selected products and regions. Efforts to increase efficiency will also continue, with an aim to reduce the cost/income ratio to 55% by 2010 while further increasing the riskadjusted return on capital.

As part of the growth strategy, ING is investing to reinforce its Financial Markets business in selected developing markets, which is expected to increase revenues by EUR 100 million a year from 2009. In General Lending, a programme was introduced to reduce operating expenses by EUR 40 million from 2010. Provisions totalling EUR 70 million after tax for the two projects were booked as special items which are excluded from the underlying results. Underlying profit before tax (EUR million)

WHOLESALE BANKING Underlying profit before tax (EUR million)

800

WHOLESALE BANKING GENERAL LENDING

RETAIL BANKING 150

100
30
Retail Banking: Key Figures
20
50 Total Netherlands 10
0
Belgium Poland Rest of World
In EUR million
0
4Q2007 4Q2006 Change 4Q2007
-10
4Q2006 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
Total underlying income
1,591 1,521 4.6% -20
1,022
969 362 399 97 65 111 88
Operating expenses 1,068 1,029 3.8% -30
574
639 288
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
255 76 55 130 80
Gross result 523 492 6.3% 447 330 74 144 21 10 -19 8
WHOLESALE BANKING LEASING & FACTORING
Addition to loan loss provision
Underlying profit before tax (EUR million)
80 48 66.7% 64 36 11 6 -1 1 7 5
Underlying profit before tax 442 444 -0.5% 383 294
ING DIRECT
63 138 22 9 -26 3
80
KEY FIGURES
Underlying profit before tax (EUR million)
Underlying cost/income ratio
60
67.1% 67.7% 56.2% 65.9%
200
79.6% 63.9% 78.5% 84.6% 117.1% 90.9%
Risk costs (bp of CRWA)
40
28 20 32 20 20 13 -18 62 23 25
RWA (end of period) 121,054 100,263 20.7% 81,694 150
72,174
22,200 20,063 1,810 708 15,350 7,318
20
Underlying RAROC after tax1
39.5% 32.0% 60.4% 46.4%
100
45.8% 45.5% 56.9% 17.6% 2.0% -0.5%
Economic capital1
0
3,940 4,113 -4.2% 1,986 2,107
50
569 711 125 129 1,260 1,166

50

  1. Full year. Economic capital is average over period 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

Volume growth offsets impact of yield curves WHOLESALE BANKING FINANCIAL MARKETS Underlying profit before tax (EUR million)

• RWAs up 20.7% from year ago • Profit +10.5% excluding EUR 44 million gain in 2006 • Returns increase with RAROC of 39.5% 50 150

Volume growth in mortgages and current accounts helped offset the impact of challenging market conditions as inverse yield curves persisted and competition intensified for retail savings. Against this backdrop, ING continued to focus on improving efficiency in mature markets while expanding in attractive developing markets. CORPORATE LINE BANKING Underlying profit before tax (EUR million)

Results in the fourth quarter remained robust as continued volume growth helped offset the impact of adverse market circumstances. Underlying profit before tax was flat at EUR 442 million, but increased 10.5% excluding a EUR 44 million gain on the sale of ING's stake of Banksys in Belgium in the fourth quarter of 2006. -80 -60 80 PRIVATE BANKING Underlying profit before tax (EUR million) 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

Excluding composition changes and the gain on Banksys, total income rose 6.1%, driven by strong growth in Poland, India and Private Banking in Asia. Margins came under pressure in the Benelux as competition intensified, while customers shifted from variable savings to lower margin term deposits. 0 20 40

Operating expenses increased 3.8% as investments in growth countries offset a decline in the Netherlands. Risk costs increased due to higher losses on a specific SME portfolio in the Netherlands as well as lower releases in Belgium. Returns increased further with a RAROC after tax of 39.5%.

In the Netherlands, preparations for

combining ING Bank and Postbank are on track for the first quarter of 2009. A single management team is in place and staff decreased by 400 to date. Pilot bank shops were opened in several cities to test the new branch concept, with very encouraging results for cross-sell. In Belgium the new retail organisation was announced in November and the first 25 restyled branches were opened. 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

In Central Europe, ING Bank Slaski in Poland continued to produce substantial growth in results and market share. The greenfield in Romania reached 503,000 customers and another 13 outlets were opened in the fourth quarter, bringing the total to 147. A team is in place in Ukraine preparing for the roll out of the new greenfield from June.

The acquisition of Oyak Bank in Turkey was completed at the end of December, giving ING an attractive platform for growth in one of the largest markets in the region. The bank is being rebranded to ING Bank. Some 150 new branches will be opened over the coming three years, and ING aims to double the market share to 6% by 2012. 1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07

In Asia, ING acquired 30% of TMB in Thailand, gaining a new platform for further growth. ING Vysya Bank in India continued to gain market share and the Private Banking activities in Asia continued their strong organic growth.

RETAIL BANKING Underlying profit before tax (EUR million)

ING DIRECT 400

300

ING Direct: Key Figures
100
In EUR million
0
4Q2007 4Q2006 Change
1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07
Total underlying income
529 555 -4.7%
Operating expenses 428 363 17.9%
Gross result 101 192 -47.4%
Addition to loan loss provision 28 20 40.0%
Underlying profit before tax
RETAIL BANKING BELGIUM
73 172 -57.6%
KEY FIGURES
Underlying profit before tax (EUR million)
Interest margin
150
0.74% 0.87%
Cost/income ratio 80.9% PROFIT BY BUSINESS LINE
65.4%
120
Risk costs in bp of average CRWA
% based on FY 2007
14
9
90
Risk-weighted assets (end of period)
79,674 Insurance Europe (19%)
88,570
-10.0%
60
Underlying RAROC after tax1
14.3% Insurance Americas (22%)
11.8%
Insurance Asia/Pacific (6%)
Economic capital1
30
2,769 3,218
Wholesale Banking (25%)
-14.0%

1 Full year. Economic capital is average over period

Investments continue to support growth RETAIL BANKING POLAND Underlying profit before tax (EUR million) % based on FY 2007

• Client balances +EUR 11.6 bln • 905,000 new customers • Profit impacted by UK repositioning and asset impairment in Canada Insurance Americas (22%) Insurance Asia/Pacific (6%) Wholesale Banking (25%) Retail Banking (22%) ING Direct (6%)

RETAIL BANKING OTHER TOTAL RETAIL BALANCES

ING DIRECT Underlying profit before tax (EUR million)

CORPORATE LINE BANKING

500

ING Direct continued to invest to enhance commercial growth through geographical expansion and the rollout of new products, despite challenging market conditions in the fourth quarter. Yield curves remained flat or inverted in all currency zones, while competition for deposits intensified as many banks faced tighter liquidity and increased funding costs on the wholesale markets.

Nonetheless, ING Direct was able to maintain its interest margin in the fourth quarter from the third as central banks reduced rates in the US and Canada. Total client retail balance production, at comparable exchange rates, totalled EUR 11.6 billion in the fourth quarter, driven by strong production of residential mortgages while add-on acquisitions in Germany and the US added EUR 5.3 billion. Total client retail balances reached EUR 310.1 billion at the end of December.

There has been limited impact from the US mortgage crisis at ING Direct. The fair value of the US Alt-A RMBS portfolio stood at 96.7% at the end of December with no impairments. Results in the fourth quarter were impacted by a EUR 29 million impairment on investments in asset-backed commercial paper (ABCP) in Canada. The entire nonbank sponsored sector of the Canadian market is in default and subject to a voluntary standstill arrangement while a consortium of investors attempts a sector-wide restructuring.

In the UK, ING Direct substantially reduced fund outflows, which slowed to EUR 0.6 billion in the fourth quarter from EUR 5.1 billion in the third. ING Direct continues to work to reposition the business. Savings rates were increased and marketing has been stepped up to attract less ratesensitive customers. These customer rate increases, the financial effect of outflows, and higher expenses related to repositioning the business resulted in a loss of EUR 76 million in the fourth quarter and further losses are expected in 2008, trending down significantly from a peak in the fourth quarter of 2007.

Total underlying profit before tax declined to EUR 73 million in the fourth quarter from EUR 172 million a year earlier, reflecting the loss in the UK and the impairment on ABCP investments in Canada. Excluding those items and investments for growth, profit before tax was up 14.9%

Profit at ING Direct in the US increased significantly from EUR 9 million to EUR 41 million driven by improved interest margins and higher volumes. Profit in Germany remained stable at EUR 90 million.

Income declined 4.7% due to a lower interest margin as well as the asset impairment in Canada.

Operating expenses increased 17.9% from the fourth quarter last year, reflecting higher staff numbers to drive the growth in mortgages, investments to roll out payment accounts, preparations for the launch of ING Direct in Japan, the consolidation of Sharebuilder in the US, as well as costs for repositioning the UK business.

Risk costs increased to EUR 28 million from EUR 20 million reflecting the increased volume of the mortgage portfolio.

Returns improved, with a risk-adjusted return on capital after tax of 14.3%, up from 11.8% in 2006, due to lower tax charges, supported by a tax asset.

  • Appendix 1: Key Figures per Quarter
  • Appendix 2: Divestments & Special Items
  • Appendix 3: ING Group Consolidated P&L: 4th Quarter
  • Appendix 4: ING Group Consolidated P&L: Full Year
  • Appendix 5: ING Group Consolidated Balance Sheet
  • Appendix 6: Insurance P&L by Business Line:
  • Appendix 7: Insurance Investment & Other Income
  • Appendix 8: Banking P&L by Business Line
  • Appendix 9: Banking Commission, Investment & Other Income
  • Appendix 10: Life New Business Production
  • Appendix 11: Embedded Value of the Life Insurance Operations
  • Appendix 12: Direct impact of the Credit and Liquidity Crisis

Appendix 13: Accounting treatment of financial assets

Additional information is available in the following documents published at www.ing.com

  • ING Group Quarterly Report
  • ING Group Statistical Supplement
  • ING Group Embedded Value Report
  • Analyst Presentation
  • Embedded Value Presentation
  • US Statistical Supplement

In preparing the financial information in this press release, the same accounting principles are applied as in the 3Q 2007 interim accounts, which are included in the ING Group Statistical Supplement available on www.ing.com.

All figures in this press release are unaudited. Small differences are possible in the tables due to rounding.

The financial statements for 2007 are in progress and may be subject to adjustments from subsequent events.

Certain of the statements contained in this release are statements of future expectations and other forwardlooking statements. These expectations are based on management's current views and assumptions and involve known and unknown risks and uncertainties. Actual results, performance or events may differ materially from those in such statements due to, among other things, (i) general economic conditions, in particular economic conditions in ING's core markets, (ii) changes in the availability of, and costs associated with, sources of liquidity such as interbank funding, as well as conditions in the credit markets generally, including changes in borrower and counterparty creditworthiness, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) general competitive factors, (ix) changes in laws and regulations, and (x) changes in the policies of governments and/ or regulatory authorities. ING assumes no obligation to update any forward-looking information contained in this document.

APPENDIX 1: KEY FIGURES PER QUARTER

ING Group: Key Figures per Quarter
In EUR million 4Q2007 3Q2007 2Q2007 1Q2007 4Q2006 3Q2006 2Q2006 1Q2006
Underlying profit before tax
Insurance Europe 358 362 679 441 632 511 685 421
Insurance Americas 453 480 593 533 539 512 457 484
Insurance Asia/Pacific 113 151 153 159 140 168 157 156
Corporate line Insurance 896 291 531 -84 20 -195 -2 122
Underlying profit before tax from Insurance 1,819 1,285 1,956 1,049 1,331 996 1,297 1,183
Wholesale Banking 591 404 668 737 546 527 717 735
Retail Banking 442 526 555 539 444 469 454 568
ING Direct 73 120 171 165 172 177 190 155
Corporate line Banking 45 53 -65 -56 -14 -43 -25 -20
Underlying profit before tax from Banking 1,151 1,103 1,329 1,384 1,148 1,130 1,336 1,438
Underlying profit before tax 2,970 2,388 3,285 2,433 2,479 2,126 2,633 2,621
Taxation 301 371 473 496 281 420 550 590
Underlying profit before minority interests 2,669 2,017 2,812 1,938 2,197 1,714 2,076 2,033
Minority interests 53 72 76 65 85 76 86 89
Underlying net profit 2,617 1,946 2,735 1,873 2,113 1,632 1,995 1,941
Net gains/losses on divestments -37 444 -23 -83 -9 30
Net profit from divested units 11 21 11 22 28 35
Special items after tax -98 -83 -188
Net profit (attributable to shareholders) 2,482 2,306 2,559 1,894 2,101 1,571 2,014 2,006
Earnings per share (in EUR) 1.18 1.08 1.18 0.88 0.98 0.73 0.93 0.93

APPENDIX 2: DIVESTMENTS & SPECIAL ITEMS

Divestments & Special items after tax per Quarter
In EUR million 4Q2007 3Q2007 2Q2007 1Q2007 4Q2006 3Q2006 2Q2006 1Q2006
Underlying net profit 2,617 1,946 2,735 1,873 2,113 1,632 1,995 1,941
Net gains/losses on divestments
- sale NRG -129
- IPO SulAmerica in Brazil 93
- sale Belgian broker business 418
- sale RegioBank 26
- sale Degussa Bank -23
- gain on unwinding Piraeus 19
- Australia non-life 11
- sale of William de Broë -9
- sale Deutsche Hypothekenbank -83
Total gains/losses on divestments -37 444 -23 -83 -9 30
Profit after tax from divested units 12 21 11 22 28 35
Net special items:
- Restructuring provisions Wholesale Banking -70 -34
- Restructuring provision Retail Banking -8
- Hedge on purchase price of Oyak Bank -6 -29
- Provisions/costs for combining ING Bank and Postbank -23 -12 -188
Total special items -98 -83 -188
Net profit (attributable to shareholders) 2,482 2,306 2,559 1,894 2,101 1,571 2,014 2,006

APPENDIX 3: ING GROUP CONSOLIDATED P&L: 4th QUARTER

ING Group: Consolidated Profit & Loss Account on Underlying Basis
ING Group1 Insurance Banking
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 4Q2007 4Q2006
Gross premium income 12,215 11,097 10.1% 12,215 11,097
Interest result banking operations 2,298 2,333 -1.5% 2,308 2,368
Commission income 1,177 1,109 6.1% 489 418 688 691
Total investment & other income 4,414 3,276 34.7% 3,778 2,751 696 554
Total underlying income 20,105 17,815 12.9% 16,482 14,266 3,692 3,613
Underwriting expenditure 12,956 11,318 14.5% 12,956 11,318
Operating expenses 3,915 3,781 3.5% 1,405 1,404 2,509 2,377
Other interest expenses 232 135 71.9% 301 199
Addition to loan loss provisions/impairments 32 102 -68.6% 1 14 32 88
Total underlying expenditure 17,134 15,336 11.7% 14,663 12,935 2,541 2,465
Underlying profit before tax 2,970 2,479 19.8% 1,819 1,331 1,151 1,148
Taxation 301 281 7.1% 151 84 150 197
Underlying profit before minority interests 2,669 2,198 21.4% 1,668 1,247 1,001 951
Minority interests 53 85 -37.6% 27 70 26 15
Underlying net profit 2,617 2,113 23.9% 1,642 1,177 975 936
Net gains/losses on divestments -37 -23 -37 -23
Net profit from divested units 11 6 5
Special items after tax -98 -98
Net profit (attributable to shareholders) 2,482 2,101 18.1% 1,605 1,183 877 918

1 Including inter-company eliminations

APPENDIX 4: ING GROUP CONSOLIDATED P&L: FULL YEAR

ING Group: Consolidated Profit & Loss Account on Underlying Basis
ING Group1 Insurance Banking
In EUR million FY2007 FY2006 Change FY2007 FY2006 FY2007 FY2006
Gross premium income 46,456 46,136 0.7% 46,456 46,136
Interest result banking operations 9,001 9,103 -1.1% 9,061 9,246
Commission income 4,826 4,284 12.7% 1,900 1,636 2,926 2,648
Total investment & other income 15,445 12,983 19.0% 12,982 10,825 2,627 2,231
Total underlying income 75,729 72,506 4.4% 61,338 58,597 14,614 14,125
Underwriting expenditure 48,443 47,389 2.2% 48,443 47,389
Operating expenses 14,989 14,148 5.9% 5,467 5,172 9,522 8,976
Other interest expenses 1,094 1,002 9.2% 1,317 1,218
Addition to loan loss provisions/impairments 126 108 16.7% 1 11 125 97
Total underlying expenditure 64,652 62,647 3.2% 55,228 53,790 9,647 9,073
Underlying profit before tax 11,077 9,859 12.4% 6,110 4,807 4,967 5,052
Taxation 1,638 1,842 -11.1% 765 661 873 1,181
Underlying profit before minority interests 9,439 8,017 17.7% 5,345 4,146 4,094 3,871
Minority interests 267 336 -20.5% 155 281 112 55
Underlying net profit 9,172 7,681 19.4% 5,190 3,865 3,982 3,816
Net gains/losses on divestments 407 -85 382 30 26 -115
Net profit from divested units 32 96 32 57 39
Special items after tax -369 -370
Net profit (attributable to shareholders) 9,241 7,692 20.1% 5,603 3,952 3,638 3,740

Including inter-company eliminations

1

APPENDIX 5: ING GROUP CONSOLIDATED BALANCE SHEET

ING Group: Consolidated Balance Sheet
ING Group ING Verzekeringen NV ING Bank NV Holdings/Eliminations
in EUR million 31 Dec. 07 31 Dec 06 31 Dec. 07 31 Dec 06 31 Dec. 07 31 Dec 06 31 Dec. 07 31 Dec 06
Cash and balances with central banks 12,406 14,326 3,115 3,017 9,829 11,769 -538 -460
Amounts due from banks 48,875 39,868 48,875 39,868
Financial assets at fair value through P&L 327,131 317,470 120,872 114,668 208,145 203,639 -1,887 -837
Investments 292,650 311,581 132,266 140,490 160,384 171,091
Loans and advances to customers 552,964 474,437 27,529 37,559 526,323 437,774 -887 -896
Reinsurance contracts 5,874 6,529 5,874 6,529
Investment in associates 5,014 4,343 3,190 3,151 2,010 1,223 -186 -31
Investment property 4,829 6,974 1,302 3,310 3,527 3,665 -1
Property and equipment 6,237 6,031 907 1,051 5,330 4,980
Intangible assets 5,740 3,522 3,942 3,232 1,883 385 -85 -95
Deferred acquisition costs 10,692 10,163 10,692 10,163
Other assets 40,099 31,063 12,395 10,601 27,807 20,591 -104 -129
Total assets 1,312,510 1,226,307 322,083 333,771 994,113 894,985 -3,686 -2,449
Shareholders' equity (in parent) 37,208 38,266 17,911 21,917 25,511 21,298 -6,214 -4,949
Minority interests 2,323 2,949 891 1,770 1,684 1,204 -251 -25
Total equity 39,531 41,215 18,801 23,687 27,195 22,502 -6,465 -4,974
Preference shares 21 215 21 215
Subordinated loans 7,325 6,014 4,493 4,043 18,786 18,073 -15,954 -16,102
Debt securities in issue 66,995 78,133 4,636 5,439 55,990 67,464 6,370 5,230
Other borrowed funds 27,058 29,639 11,355 16,015 15,703 13,624
Insurance and investment contracts 265,712 268,683 265,712 268,683
Amounts due to banks 166,972 120,839 166,972 120,839
Customer deposits and other funds on deposits 525,216 496,680 528,197 496,775 -2,981 -95
Financial liabilities at fair value through P&L 169,821 146,611 1,805 930 168,338 145,923 -322 -242
Other liabilities 43,859 38,278 15,281 14,974 28,635 23,409 -57 -105
Total liabilities 1,272,979 1,185,092 303,282 310,084 966,918 872,483 2,779 2,525
Total equity and liabilities 1,312,510 1,226,307 322,083 333,771 994,113 894,985 -3,686 -2,449

APPENDIX 6: INSURANCE P&L BY BUSINESS LINE

Insurance: Profit & Loss Account
Total Insurance Insurance Europe Insurance Americas Insurance Asia/Pacific Corporate Line
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006
Gross premium income 12,215 11,097 10.1% 2,383 2,353 1.3% 6,726 5,847 15.0% 3,095 2,856 8.4% 12 41
Commission income 489 418 17.0% 116 90 28.9% 271 243 11.5% 100 83 20.5% 1 2
Direct investment income 2,726 2,372 14.9% 930 998 -6.8% 1,497 1,135 31.9% 430 338 27.2% -130 -99
Realised gains & fair value changes 1,052 379 177.6% 79 292 -72.9% -202 129 n.a. 86 -138 n.a. 1,089 96
Total investment & other income 3,778 2,751 37.3% 1,008 1,290 -21.9% 1,295 1,264 2.5% 516 200 158.0% 959 -3
Total underlying income 16,482 14,266 15.5% 3,507 3,733 -6.1% 8,292 7,354 12.8% 3,711 3,139 18.2% 972 40
Underwriting expenditure 12,956 11,318 14.5% 2,661 2,487 7.0% 7,077 6,089 16.2% 3,206 2,710 18.3% 14 32
Operating expenses 1,405 1,404 0.1% 390 503 -22.5% 675 621 8.7% 310 269 15.2% 29 11
Other interest expenses 301 199 51.3% 99 108 -8.3% 87 104 -16.3% 81 10 n.a. 34 -23
Other impairments 1 14 -92.9% 1 3 -66.7% 1 n.a. 10 n.a.
Total underlying expenditure 14,663 12,935 13.4% 3,150 3,101 1.6% 7,839 6,815 15.0% 3,598 2,999 20.0% 76 20
Underlying profit before tax 1,819 1,331 36.7% 358 632 -43.4% 453 539 -16.0% 113 140 -19.3% 896 20
Taxation 151 84 79.8% 56 -4 n.a. 127 154 -17.5% 7 18 -61.1% -39 -84
Profit before minority interests 1,669 1,247 33.8% 302 636 -52.5% 326 385 -15.3% 106 122 -13.1% 936 104
Minority interests 27 70 -61.4% 5 45 -88.9% 26 28 -7.1% 12 8 50.0% -16 -11
Underlying net profit 1,642 1,177 39.5% 296 591 -49.9% 300 357 -16.0% 94 114 -17.5% 952 115
Net gains/losses on divestments -37 93 -129
Net profit from divested units 6 6
Special items after tax
Net profit from Insurance 1,605 1,183 35.7% 296 597 -50.4% 392 357 9.8% 94 114 -17.5% 823 115

APPENDIX 7: INSURANCE INVESTMENT & OTHER INCOME

Insurance Investment & Other Income
Total Insurance Insurance Europe Insurance Americas Insurance Asia/Pacific Corporate Line
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006
Income from debt securities and loans 1,737 1,668 4.1% 672 707 -5.0% 1,351 1,058 27.7% 242 209 15.8% -528 -306
Dividend income 175 107 63.6% 84 48 75.0% 50 32 56.3% 40 35 14.3% 1 -8
Rental income 26 45 -42.2% 18 40 -55.0% 6 5 20.0% 2
Other 788 552 42.8% 156 203 -23.2% 89 40 122.5% 146 94 55.3% 397 215
Direct investment income 2,726 2,372 14.9% 930 998 -6.8% 1,497 1,135 31.9% 430 338 27.2% -130 -99
Realised gains/losses on bonds -51 41 -224.4% 6 20 n.a. -61 26 -334.6% 4 -5 n.a.
Realised gains/losses on equities 1,258 222 466.7% 72 53 35.8% 23 13 76.9% 16 8 100.0% 1,147 148
Realised gains/losses & fair value changes
private equity
6 36 -83.3% 6 36 -83.3%
Change in fair value real estate investments -19 152 -112.5% -15 148 -110.1% 2 -4 2
Change in fair value non-trading derivatives -142 -72 97.2% 10 35 -71.4% -165 88 71 -141 n.a. -58 -54
Realised gains/losses & fair value
changes on investments
1,052 379 177.6% 79 292 -72.9% -202 129 86 -138 n.a. 1,089 96
Total underlying investment & other
income
3,778 2,751 37.3% 1,008 1,290 -21.9% 1,295 1,264 2.5% 516 200 158.0% 959 -3

APPENDIX 8: BANKING P&L BY BUSINESS LINE

Banking: Profit & Loss Account
Total Banking Wholesale Banking Retail Banking ING Direct Corporate Line
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006
Interest result 2,308 2,368 -2.5% 639 793 -19.4% 1,162 1,070 8.6% 487 530 -8.1% 20 -25
Commission income 688 691 -0.4% 334 377 -11.4% 330 298 10.7% 26 17 52.9% -2 -1
Investment income 148 225 -34.2% 161 113 42.5% 12 111 -89.2% -24 4 -700.0% -2 -3
Other income 548 329 66.6% 335 243 37.9% 86 42 104.8% 40 4 900.0% 87 40
Total underlying income 3,692 3,613 2.2% 1,470 1,526 -3.7% 1,591 1,521 4.6% 529 555 -4.7% 102 11
Operating expenses 2,509 2,377 5.6% 955 960 -0.5% 1,068 1,029 3.8% 428 363 17.9% 58 25
Gross result 1,183 1,236 -4.3% 514 566 -9.2% 523 492 6.3% 101 192 -47.4% 45 -14
Addition to loan loss provision 31 88 -64.8% -77 20 -485.0% 80 48 66.7% 28 20 40.0% 0 0
Underlying profit before tax 1,151 1,148 0.3% 591 546 8.2% 442 444 -0.5% 73 172 -57.6% 45 -14
Taxation 150 197 -23.9% 120 44 172.7% 85 114 -25.4% 11 69 -84.1% -66 -30
Profit before minority interests 1,001 951 5.3% 472 502 -6.0% 357 330 8.2% 62 103 -39.8% 111 16
Minority interests 26 15 73.3% 17 13 30.8% 9 2 350.0% 0 0 0 0
Underlying net profit 975 936 4.2% 454 489 -7.2% 348 328 6.1% 62 103 -39.8% 110 16
Net gains/losses on divestments 0 -23 0 0 0 0 0 -23 0 0
Net profit from divested units 0 5 0 0 0 0 0 5 0 0
Special items after tax -98 0 -70 0 -23 0 0 0 -6 0
Net profit from Banking 877 918 -4.5% 385 489 -21.3% 325 328 -0.9% 62 85 -27.1% 105 16
KEY FIGURES
Net return on equity1 16.7% 19.4%
Interest margin 0.94% 1.05% 0.74% 0.87%
Underlying cost/income ratio 68.0% 65.8% 65.0% 62.9% 67.1% 67.7% 80.9% 65.4%
Risk costs in bp of average CRWA 3 11 -17 5 28 20 14 9
Risk-weighted assets (end of period) 402,727 337,926 19.2% 198,696 160,615 23.7% 121,054 100,263 20.7% 79,674 88,570 -10.0% 3,303 -11,522
Underlying RAROC before tax1 26.2% 26.2% 22.5% 24.3% 50.3% 44.4% 17.7% 19.4%
Underlying RAROC after tax1 22.3% 20.5% 20.3% 20.6% 39.5% 32.0% 14.3% 11.8%
Economic capital (average over period)1 14,848 15,726 -5.6% 7,757 8,135 -4.6% 3,940 4,113 -4.2% 2,769 3,218 -14.0% 382 260
Staff (FTEs end of period) 66,182 65,356 1.3% 20,057 20,605 -2.7% 37,242 37,186 0.2% 8,883 7,565 17.4%

1 Year to date

APPENDIX 9: BANKING COMMISSION, INVESTMENT & OTHER INCOME

Banking Commission, Investment & Other Income
Total Banking Wholesale Banking Retail Banking ING Direct Corporate Line
In EUR million 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006 Change 4Q2007 4Q2006
Funds transfer 158 113 39.8% 32 28 14.3% 120 77 55.8% 7 8 -12.5% -0 0
Securities business 126 185 -31.9% 12 77 -84.4% 94 99 -5.1% 17 10 70.0% 4 -1
Insurance broking 40 46 -13.0% 3 3 0.0% 35 43 -18.6% 1 0 0 0
Management fees 250 210 19.0% 152 133 14.3% 95 76 25.0% 3 1 200.0% -1 0
Brokerage and advisory fees 80 54 48.1% 77 51 51.0% 1 1 0.0% 2 3 -33.3% -0 -1
Other 34 83 -59.0% 58 85 -31.8% -15 2 -850.0% -3 -5 -5 1
Total underlying commission income 688 691 -0.4% 334 377 -11.4% 330 298 10.7% 26 17 52.9% -2 -1
Rental income 58 41 41.5% 62 42 47.6% -2 0 0 0 -2 -1
Other investment income 25 28 -10.7% 12 -80 13 107 -87.9% 0 2 -100.0% -1 -1
Direct income from investments 83 69 20.3% 75 -38 11 107 -89.7% 0 2 -100.0% -3 -2
Realised gains/losses on bonds -47 31 -251.6% -28 30 -193.3% 4 0 -24 2 1 -1
Realised gains/losses on equities 103 88 17.0% 105 84 25.0% -3 4 -175.0% 0 0 0 0
Change in fair value real estate 10 37 -73.0% 10 37 -73.0% 0 0 0 0 -0 0
Realised gains/losses & fair value changes 65 156 -58.3% 87 151 -42.4% 1 4 -75.0% -24 2 1 -1
Total underlying investment income 148 225 -34.2% 161 113 42.5% 12 111 -89.2% -24 4 -700.0% -2 -3
Valuation results non-trading derivatives 287 110 160.9% 177 116 52.6% 13 11 18.2% 78 15 420.0% 19 -32
Net trading income 38 58 -34.5% 29 19 52.6% 22 8 175.0% -39 -1 26 32
Other 223 161 38.5% 129 108 19.4% 51 23 121.7% 2 -10 42 40
Total underlying other income 548 329 66.6% 335 243 37.9% 86 42 104.8% 40 4 900.0% 87 40

APPENDIX 10: LIFE NEW BUSINESS PRODUCTION

Life Insurance Value of New Business Statistics
Value of New
Business
Internal Rate of
Return
Single Premiums Annual Premiums New Sales (APE) Present Value of
Premiums
VNB/PC Premiums Investment in New
Business
Acquisition Expense
Overruns
In EUR million 4Q2007 4Q2006 FY2007 FY2006 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006 4Q2007 4Q2006
Netherlands 26 10 12.2% 12.8% 300 362 42 41 72 78 648 647 4.0% 1.5% 34 33 -3 -4
Belgium (& Luxembourg) 4 6 13.2% 12.3% 182 209 9 7 27 28 232 321 1.7% 1.9% 7 10 0 2
Rest of Europe 170 29 18.4% 18.1% 389 265 169 90 208 116 3,921 757 4.3% 3.8% 88 48 1 5
Insurance Europe 200 45 15.8% 14.9% 871 836 220 138 307 222 4,801 1,725 4.2% 2.6% 128 91 -2 3
U.S. 77 -3 11.3% 10.3% 5,270 4104 343 338 870 749 6,867 4,939 1.1% -0.1% 286 145 -1 17
Latin America 35 -9 15.8% 10.5% 47 43 129 103 134 107 198 103 17.7% -8.7% 38 23 3 1
Insurance Americas 111 -12 11.8% 10.3% 5,317 4147 473 441 1,004 856 7,066 5,042 1.6% -0.2% 324 168 2 18
Australia & NZ 14 12 21.4% 17.7% 1,056 332 36 29 142 63 1,234 441 1.1% 2.7% 16 11 0 0
Japan 5 -5 11.1% 12.1% 709 608 45 46 116 107 886 821 0.6% -0.6% 39 14 4 6
South Korea 41 39 22.8% 33.9% 49 141 226 202 231 216 1,106 1,062 3.7% 3.7% 36 8 -20 -7
Taiwan 56 48 20.0% 17.9% 146 72 124 72 139 78 912 679 6.1% 7.1% 32 38 -5 2
Rest of Asia 12 1 10.2% 8.8% 73 40 72 47 79 50 379 261 3.2% 0.4% 27 27 1 7
Insurance Asia/Pacific 128 95 16.8% 16.8% 2,033 1,193 503 396 706 514 4,516 3,264 2.8% 2.9% 151 98 -21 8
Total 440 128 14.3% 13.3% 8,221 6,175 1,196 974 2,018 1,591 16,383 10,031 2.7% 1.3% 603 357 -21 29

APPENDIX 11: EMBEDDED VALUE OF THE LIFE INSURANCE OPERATIONS

Embedded Value: Insurance
In EUR million Total 2007 Total 2006 Insurance Europe Insurance Americas Insurance Asia/Pacific
Free Surplusboy (FS) 3,781 2,274 7,589 1,170 -4,978
Required Capitalboy (RC) 13,873 13,691 2,826 4,796 6,251
ViFboy 10,064 11,622 5,689 4,305 71
Total EVboy 27,718 27,586 16,103 10,272 1,343
Addition of business / (divested business) -431 407 -580 5 143
Currency effects -996 -1,164 77 -1,043 -31
Model Changes 185 92 642 -126 -332
Revised EVboy 26,476 26,921 16,243 9,108 1,124
Value of New Business (VNB) 1,113 807 400 270 442
Financial performance variances 1,172 1,240 1,201 -69 40
Operational performance variances 394 -33 56 271 66
Operating assumption changes 123 -33 125 24 -26
Embedded Value Profit (EV Profit) 2,802 1,981 1,781 498 523
Required Return - return on RC + ViF 1,770 1,716 666 701 403
Investment return on free surplus 470 968 557 10 -97
Discount rate changes 210 -338 35 81 94
Economic Assumption Changes 261 -1,534 275 128 -142
Embedded value of business acquired 472 0 -25 497 0
Capital injections 723 139 135 284 304
Dividends -6,191 -2,134 -5,512 -673 -5
Subtotal -2,285 -1,185 -3,869 1,027 557
EVeoy - after capital injection/(dividends) 26,993 27,718 14,156 10,633 2,204
EVeoy - before capital injections/(dividends) 32,460 29,714 19,533 11,022 1,905
RoEV% - before capital injections/(dividends) 21% 10% 20% 16% 69%

APPENDIX 12: DIRECT IMPACT OF CREDIT AND LIQUIDITY CRISIS

Risk Management: Direct impact of credit and liquidity crisis
Market value 3Q2007 Change in 4Q007 Market value year-end 2007
In EUR million Business Line 30 Sept. 2007 % of
Amortised
Cost
Total revaluations
through Equity
(pre-tax)
Writedowns,
trading losses
through P&L
(pre-tax)
Revaluation
through Equity
(pre-tax)
Other changes
to reported
holdings1
31 Dec. 2007 % of
Amortised
Cost
Total revaluations
through Equity
(pre-tax)
Insurance Americas 2,749 -98 -19 -151 -71 2,508 -249
Wholesale Banking 191 -19 -28 -7 -20 136 -26
ING Direct 155 -5 -22 -9 124 -27
Insurance Europe 27 -2 -3 -3 21 -5
Insurance Asia 6 2 -2 -4 - 0
Total Subprime RMBS 3,128 96.3% -122 -47 -185 -107 2,789 90.1% -307
ING Direct 23,899 -414 -396 61 23,564 -810
Insurance Americas 2,985 -38 -72 866 3,779 -110
Wholesale Banking 160 -7 -9 -12 139 -16
Total Alt-A RMBS 27,044 98.3% -459 0 -477 915 27,482 96.7% -936
Wholesale Banking 494 -25 -12 -42 843 1,283 -67
Insurance Americas 508 -23 -34 5 479 -57
Insurance Asia 75 -2 -24 -10 37 78 -12
ING Direct 47 -6 41
Insurance Europe 11 5 -3 6 14 2
Total CDOs/CLOs 1,135 96.1% -45 -36 -89 885 1,895 93.4% -134
Subtotal 31,307 -626 -83 -751 1,693 32,166 -1,377
Other impact
SIVs Insurance Americas -16
ABCP ING Direct -29
Leveraged Finance Wholesale Banking 0
Monoline insurers Wholesale Banking -66
Total direct impact -194

Including FX changes, purchases, sales, redemptions and reclassifications

APPENDIX 13: ACCOUNTING TREATMENT OF FINANCIAL ASSETS

This appendix summarises the accounting treatment (measurement, fair value changes, impairment) for the most significant classes of financial assets.

Loans and advances to customers, Amounts due from Banks

This class includes lending. These are measured in the balance sheet at amortised cost, which is the initial cost price, minus principal repayments, plus or minus the cumulative amortisation of premiums/ discounts and minus impairments. Loans are considered impaired if, due to a credit event, it is probable that the principal and/or interest may not be fully recovered. Declines in fair value due to market fluc tuations in interest rates, credit spreads, liquidity, etc. do not result in an impairment, because future cash flows are not affected. Impairments on loans are recognised through the loan loss provision, which represents the difference between balance sheet value and the estimated recoverable amount. Additions/releases to/from the loan loss provision are reflected in the P&L as risk costs.

Investments - Available for sale

This class includes debt and equity securities (including asset backed securities), which are intended to be held for an indefinite period of time but may be sold before maturity. These securities are meas ured in the balance sheet at fair value. Changes in fair value are recognised in the revaluation reserve in shareholders' equity. The revaluation is transferred in full to the P&L upon disposal (realised capital gain/loss) or impairment. Debt securities are considered impaired if, due to a credit event, it is prob able that the principal and/or interest may not be fully recovered. Declines in fair value due to market fluctuations in interest rates, credit spreads, liquidity, etc. do not result in an impairment, because future cash flows are not affected. Equity securities are considered impaired if there is a significant and prolonged decline of fair value below cost.

Investments - Held to maturity

This class includes debt securities for which there is an explicit, documented intent and ability to hold to maturity. The accounting treatment is similar to Loans and advances to customers.

Financial assets at fair value through P&L

This class includes trading assets, investments for risk of policyholders, derivatives and assets desig nated as at fair value through profit and loss. These items (except for derivatives used for cash-flow hedging) are measured in the balance sheet at fair value, with changes in fair value reflected directly in the profit and loss account.

A full description of the accounting policies is included in the Annual Accounts.