Skip to main content

AI assistant

Sign in to chat with this filing

The assistant answers questions, extracts KPIs, and summarises risk factors directly from the filing text.

ING Groep N.V. Earnings Release 2007

May 16, 2007

3854_iss_2007-05-16_66e83aee-5b91-4b85-83c0-db5d5ddf925b.pdf

Earnings Release

Open in viewer

Opens in your device viewer

PRESS RELEASE

Amsterdam • 16 May 2007

First quarter results demonstrate resilience of ING's portfolio of businesses

  • Underlying net profit EUR 1,894 million, down 3.2% but flat excluding currency effects
  • All business lines grew pre-tax profit with the exception of Retail Banking, which had a record 1Q2006
  • Strong volume growth in savings, mortgages and current accounts largely offset pressure from yield curves
  • Decline of most currencies against the euro had a negative impact of EUR 61 million on net results
  • Commercial momentum continues, particularly at ING's growth engines
  • ING Direct adds EUR 5.8 billion in own-originated mortgages, 707,000 new customers in the first quarter
  • Life insurance sales up 27.9% in Central Europe, 19.8% in Asia/Pacific excluding Japan
  • Net inflow of EUR 14.0 billion lifts total assets under management to EUR 619.4 billion
  • ING continues to invest to support growth in mature and developing markets
  • Postbank and ING Bank to join forces under a single ING brand in the Netherlands from 2009
  • ING Direct has initiated process to obtain license in Japan and expects to launch later this year
  • Investment continues in greenfield operations in Russia, Romania, India, variable annuities in Europe

• ING plans EUR 5 billion share buyback to optimise capital structure after funding growth

Chairman's Statement

"Strong commercial growth helped compensate for a challenging interest rate environment in the first quarter, illustrating the resilience of ING's portfolio of businesses," said Michel Tilmant, Chairman of ING Group. "Flat yield curves put pressure on interest income at the banking businesses, however that was offset to a large extent by higher volumes in savings and mortgages as strong business momentum continued. The decline of most currencies against the euro had a negative impact on income and profit, and non-life claims increased from historical lows. At the same time, ING continued to benefit from the benign credit environment as well as favourable equity and real estate markets."

"ING continues to focus on increasing operating efficiency while investing to support commercial growth, and against this backdrop operating expenses have been allowed to increase 7.7%."

"Growth momentum continued in both banking and insurance, particularly at our growth engines: ING Direct, life insurance in developing markets, and retirement services. ING Direct added 707,000 new customers and EUR 5.8 billion in own-originated mortgages in the first quarter. Sales of life insurance were up 27.9% in Central Europe and 19.8% in Asia ex-Japan. ING Real Estate showed solid growth, with profit up 36.2%. Assets under management showed a strong net inflow of EUR 14.0 billion, bringing total assets under management to EUR 619.4 billion."

"New growth initiatives are also being taken. ING announced today that Postbank and ING Bank will join forces in the Netherlands, creating the leading Dutch retail bank with more than 8 million customers. ING Direct has initiated the process to obtain a banking license in Japan and expects to launch later this year. ING made its first foray into the European variable annuity market with a launch in Spain in March and a second country is expected within three months. New greenfields for life and pensions are being developed in Russia and Romania, as well as an accelerated expansion in India."

"While retaining sufficient capital to fund organic growth, potential bolt-on acquisitions and an attractive dividend, ING announced plans today to return EUR 5 billion in capital to shareholders through a share buyback over the coming 12 months to optimise the capital structure and maximise shareholder returns."

"Looking forward to the rest of the year, we do not anticipate a significant shift in the market environment. ING is confident that we will continue to create value for our shareholders as we invest in commercial expansion and new initiatives."

Underlying profit excludes divestments and special items as specified in Appendix 2.

Contacts

Media relations +31 20 541 6522

Press Conference 16 May, 11 a.m. CET ING House, Amsterdam Webcast www.ing.com

Investor relations

+31 20 541 5571

Analyst Conference Call 16 May 2007, 9 a.m. CET NL: +31 20 796 5332 UK: +44 20 8515 2303 US: +1 303 262 2140 Presentation available with audio webcast at www.ing.com

Analyst Conference Call 16 May 2007, 4 p.m. CET NL: +31 20 796 5332 UK: +44 20 8515 2303 US: +1 303 262 2140

A video interview is available at www.ing.com

Contents

ING Group Key Figures2
Insurance5
Insurance Europe7
Insurance Americas9
Insurance Asia/Pacific11
Banking13
Wholesale Banking15
Retail Banking17
ING Direct19
Asset Management21
Capital Management23
Appendices24

ING GROUP

ING Group: Key Figures
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Underlying1
profit before tax:
Insurance Europe 468 443 5.6% 641 -27.0%
Insurance Americas 533 484 10.1% 539 -1.1%
Insurance Asia/Pacific 159 156 1.9% 140 13.6%
Corporate Line Insurance -84 122 20
Underlying profit before tax from Insurance 1,076 1,205 -10.7% 1,340 -19.7%
Wholesale Banking 737 735 0.3% 546 35.0%
Retail Banking 539 568 -5.1% 444 21.4%
ING Direct 165 155 6.5% 172 -4.1%
Corporate Line Banking -56 -20 -14
Underlying profit before tax from Banking 1,384 1,438 -3.8% 1,148 20.6%
Underlying profit before tax 2,460 2,643 -6.9% 2,488 -1.1%
Taxation 502 597 -15.9% 284 76.8%
Profit before minority interests 1,958 2,046 -4.3% 2,204 -11.2%
Minority interests 65 89 -27.0% 85 -23.5%
Underlying net profit 1,894 1,957 -3.2% 2,119 -10.6%
Net gains/losses on divestments 30 -23
Net profit from divested units 19 5
Special items after tax
Net profit (attributable to shareholders) 1,894 2,006 -5.6% 2,101 -9.9%
Earnings per share (in EUR) 0.88 0.93 -5.4% 0.98 -10.2%
KEY FIGURES
Net return on equity2 20.8% 24.8% 23.5%
Assets under management (end of period) 619,400 555,100 11.6% 600,000 3.2%
Total staff (FTEs end of period) 118,592 117,949 0.6% 119,801 -1.0%
  1. Underlying profit before tax and underlying net profit are non-GAAP measures for profit excluding divestments and special items as specified in Appendix 2

  2. Year to date Note: Small differences are possible in the tables due to rounding

Earnings Analysis: First Quarter

Commercial growth helped compensate for a challenging interest rate environment in the first quarter. ING posted an underlying net profit of EUR 1,894 million, down 3.2% compared with a very strong first quarter of 2006, but flat excluding currency effects. Commercial growth momentum continued in both banking and insurance. Higher volumes in savings and mortgages largely offset the impact of flat yield curves at the banking businesses. ING Direct added 707,000 new customers and EUR 5.8 billion in own-originated mortgages in the first quarter. Sales of life insurance in Central Europe and Asia excluding Japan showed strong growth, and the net inflow of assets under management

ING GROUP

grew to EUR 14.0 billion, taking total assets under management to EUR 619.4 billion.

ING's banking activities continued to face flat or inverted yield curves in most currency zones, which put pressure on interest margins. That impact was largely offset by strong volume growth in savings, mortgages and current accounts at the Retail Banking businesses and ING Direct, as well as higher fee and trading income in Wholesale Banking. Total income from banking increased 4.5%. Underlying profit before tax from banking declined 3.8% compared with a very strong first quarter in 2006, but was up 20.6% from the fourth quarter. Retail Banking posted a 5.1% decline from a record first quarter in 2006. Wholesale Banking profit increased slightly, supported by growth at ING Real Estate. ING Direct's profit rose 6.5% as strong commercial growth and a gradual expansion of the product offering helped offset the impact of the challenging interest rate environment and continued outflows in the U.K.

The life insurance activities continued to benefit from strong growth in assets under management as well as favourable equity and real estate markets, while the non-life insurance businesses were confronted with higher claims. All three insurance business

PROFIT BY BUSINESS LINE % based on 1Q 2007

Insurance Europe (18%) Insurance Americas (20%) Insurance Asia/Pacific (6%) Wholesale Banking (29%) Retail Banking (21%) ING Direct (6%)

from insurance declined 10.7%, reflecting a swing from a profit to a loss in the Corporate Line. Insurance Europe rose 5.6%, driven by higher life results across the region. Insurance Americas posted a 10.1% increase, driven by growth in assets under management in the U.S. Insurance Asia/Pacific was up 1.9% as challenging market conditions in Japan largely offset strong growth in earnings across the rest of the region.

The total underlying effective tax rate declined to 20.4% from 22.6%, mainly due to higher tax-exempt income and a lower nominal tax rate in the Netherlands. Net profit declined 5.6% to EUR 1,894 million from EUR 2,006 million in the first quarter last year, when profit included EUR 30 million in gains on divestments and EUR 19 million in profit from divested units in 2006.

Insurance

Growth in assets under management, as well as favourable equity and real estate markets, drove earnings higher at ING's life insurance activities, while the non-life businesses experienced a more challenging claims environment. Underlying profit before tax from insurance declined 10.7%, or 6.8% excluding currency effects. Results from life insurance grew 5.1% to EUR 847 million, driven by Central Europe, Belgium, the Netherlands and the U.S. Non-life profit declined 42.6% to EUR 229 million reflecting weather-related claims in the Netherlands and Belgium, less favourable underwriting experience in Canada and Mexico and a negative swing of EUR 50 million from the run-off of old reinsurance business, which is reported in the Corporate Line. Premium income declined 7.1% due almost entirely to currency effects. Operating expenses were up 5.6%, or 12.2% excluding currency effects, as ING continued to invest for growth in Asia, Central Europe and Latin America. Expense increases in the Netherlands and the U.S. combined with lower premiums led to a deterioration of the expense ratios. The value of new life business for the first quarter was EUR 168 million, down 32.3%, as a strong increase in Central Europe was offset by declines in the Netherlands, the U.S. and Japan, due to competitive pressure on sales and pricing. Sales declined 4.9%, driven by the Americas and Japan, which offset strong growth in Central Europe. New products were introduced in Japan and the U.S. to bolster sales going forward.

Insurance Europe

Strong sales and earnings growth in Central Europe buoyed results from Insurance Europe, where underlying profit before tax rose 5.6% to EUR 468 million. Higher life results in Central & Rest of Europe and the Netherlands more than offset lower non-life results in the Netherlands and Belgium following severe weather claims. In the Netherlands, life results continued to benefit from high investment results, however the business faced stiff price competition. Total premium income grew 6.6%, driven by higher life sales in Belgium and Central & Rest of Europe. Operating expenses increased 8.7% reflecting investments in growth in Central & Rest of Europe. Cost efficiency in the Netherlands was challenged due to higher external staffing related to the implementation of new regulations. The value of new life business was EUR 53 million, unchanged from the same period last year, as 34.6% growth in Central Europe was offset by a decline in the Netherlands.

Insurance Americas

Insurance Americas delivered solid results in the first quarter despite challenging market conditions across the region, including negative currency effects, pressure on non-life underwriting results and increasing competition. Underlying profit before tax increased to EUR 533 million, up 10.1%, or 22.0% excluding currency effects. The increase was driven by a strong performance in the U.S., where profit climbed 49.8% excluding currency effects on higher investment gains and growth in assets under management. Results in Canada declined 17.9%, or 9.8% excluding currency effects, due to a higher claims ratio and lower investment gains. Currencies also impacted premium income at Insurance Americas, which declined 12.4%. Operating expenses were down 3.3%, however excluding currency effects expenses were up 7.0% related to normal business growth. The value of new life business declined 54.2% to EUR 33 million, reflecting lower sales in the U.S., currency effects and continued requirements to hold redundant regulatory reserves in the U.S. life business.

Insurance Asia/Pacific

Challenging market circumstances continued in Japan, offsetting strong growth in earnings and sales elsewhere at Insurance Asia/Pacific. All major units posted higher results with the exception of Japan. Currency effects had a negative impact of EUR 10 million on first-quarter results. Excluding currency effects, underlying profit before tax rose 8.9%. Profit growth was driven by higher volumes in South Korea, as well as growth in fee income in Australia and the investment management businesses, particularly Taiwan. Life premium income declined 10.9%, reflecting lower sales in Japan and the impact of currencies. Excluding currencies, premiums in Asia/Pacific ex-Japan were up 23.6%, driven by growth of 33.2% in South Korea, 29.5% in Australia and New Zealand and 48.4% in India. Expenses increased 8.8%, reflecting continued growth of the existing business in South Korea and Australia as well as investments to support rapid expansion of the greenfield in India. The value of new business for Insurance Asia/Pacific was EUR 82 million in the first quarter, a decline of 33.9%, reflecting lower sales in Japan and a shift in product mix.

Corporate Line Insurance

The Corporate Line Insurance posted a loss of EUR 84 million compared with a profit of EUR 122 million in the first quarter last year, reflecting a negative swing of EUR 50 million in the result from the run-off of old reinsurance business and EUR 84 million in higher negative fair-value changes on derivatives to hedge corporate interest and equity exposures.

Banking

Higher volumes in most products as well as strong growth at ING Real Estate largely offset the impact of flat yield curves at ING's banking businesses. Total underlying income increased 4.5% as higher investment and fee income more than offset a decline in interest income. The interest margin narrowed 10 basis points from the fourth quarter to 0.95%, of which 6 basis points were related to accounting volatility. Compared with very strong results in the first quarter of 2006, total underlying profit before tax from the banking businesses declined 3.8% but was up 20.6% from the fourth quarter. Net risk costs were nil as ING continued to benefit from the benign credit environment as well as releases of past provisions. Operating expenses rose 9.0% reflecting investments to support growth of the business, notably at ING Real Estate and activities in developing markets, as well as one-off compliance costs and outsourcing expenses. Returns remained high, with a risk-adjusted return on capital after tax of 23.4%, down slightly from 24.6% a year earlier.

Wholesale Banking

Strong growth in income at ING Real Estate and Structured Finance, coupled with improved trading conditions in the first quarter led to solid income growth at Wholesale Banking despite pressure from flat yield curves. Earnings remained stable, with underlying profit before tax up slightly to EUR 737 million, as strong income growth was largely offset by higher expenses and a smaller release of risk costs. Profit from ING Real Estate rose 36.2% and results from General Lending and Payments & Cash Management increased 16.9%, supported by a sizeable investment gain related to a past debt refinancing. Structured Finance declined as strong income growth at Telecom Finance and Leveraged Finance was more than offset by higher risk costs following substantial releases last year. Overall the credit environment remained benign, and Wholesale Banking booked a net release of EUR 41 million from loan loss provisions. Returns also remained strong, with a risk-adjusted return on capital of 24.6% after tax as Wholesale Banking continues to focus on capital efficiency while growing the business in highreturn products.

Retail Banking

Strong growth in current accounts, savings and deposits, and mortgages in the Benelux as well as higher results from developing markets helped offset the impact of flat yield curves on the Retail Banking activities. Profit remained robust, with underlying profit before tax of EUR 539 million, down 5.1% from a record first quarter last year, but up 21.4% from the fourth quarter of 2006. In the Benelux, current account volumes grew by 9%, savings and deposits by 4%, and mortgages by 9%. That helped compensate as flat yield curves persisted and margins came under pressure, particularly in Belgium. Total underlying income rose 3.8%. Operating expenses increased 8.5%, inflated by allocation refinements, additional compliance costs and outsourcing expenses in the Netherlands. Excluding those items, expenses increased 5.6%, driven by investments to support growth in Poland, India, Romania and the Private Banking activities in Asia. The cost/income ratio increased to 65.1% from 62.3% in the first quarter of 2006, but improved from 65.6% for full-year 2006. Risk costs rose slightly to EUR 28 million as increases in the Netherlands and Poland were partially offset by a decline in India. Pricing discipline helped sustain high returns, with a total risk-adjusted return on capital after tax of 40.5%.

ING Direct

ING Direct achieved solid results in the first quarter as continued expansion of the product offering helped fuel commercial growth and offset the continued impact of the adverse interest rate environment. Underlying profit before tax rose to EUR 165 million, up 6.5% from the first quarter last year. The company maintained profitability in a challenging interest environment, while continuing to invest to grow the business and expand the product offering. As flat or inverted yield curves persisted in all currency zones, ING Direct continued to focus on growing its own-originated mortgage portfolio, which increased by EUR 5.8 billion in the first quarter. The new payment accounts in the U.S. and Spain continued to gain popularity among new and existing customers. Some 115,000 had been opened in the U.S. and 125,000 in Spain by the end of March. Net inflow into offbalance sheet funds reached EUR 1.4 billion, and funds entrusted increased by EUR 1.8 billion, excluding currency effects, as continued outflow in the U.K. was offset by strong growth in the U.S., France, Italy, Germany and Austria. Returns increased with the risk-adjusted return on capital after tax improving to 14.4% from 11.5%, partially due to lower tax charges.

Corporate Line Banking

The Corporate Line Banking recorded a loss of EUR 56 million before tax, compared with a loss of EUR 20 million, mainly due to higher expenses not allocated to the business lines, while last year expenses were incidentally low due to the release of a provision.

Assets under Management

Assets under management rose by EUR 19.4 billion in the first quarter to EUR 619.4 billion at the end of March as all business lines posted increases. The growth was driven mainly by a strong net inflow of EUR 14.0 billion, while higher equity markets contributed EUR 7.7 billion to the increase. Exchange rates had a negative impact of EUR 2.3 billion, mainly due to the weaker U.S. dollar.

Capital Management

ING's capital position strengthened further in the first quarter. Shareholders' equity increased to EUR 40.1 billion from EUR 38.3 billion at the end of 2006, mainly due to EUR 1.9 billion of net profit generated and an increase in unrealised gains on equity securities. The leverage position of ING Group remained well within the 10% target, declining to 8.49% from 9.01%. The E.U. capital coverage ratio of ING Insurance increased slightly to 277% and the Tier-1 ratio of the Bank increased to 7.66%. Given ING's strong capital position and increased leverage capacity that is expected to develop under Basel II, ING announced today that it plans to buy back EUR 5 billion in shares. The buyback is expected to begin in June and continue for about 12 months.

INSURANCE

Insurance: Profit & Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Gross premium income 11,634 12,525 -7.1% 11,265 3.3%
Commission income 465 416 11.8% 418 11.2%
Direct investment income 2,517 2,383 5.6% 2,429 3.6%
Realised gains & fair value changes 205 323 -36.7% 390 -47.4%
Total investment & other income 2,722 2,707 0.6% 2,819 -3.4%
Total underlying income 14,821 15,648 -5.3% 14,502 2.2%
Underwriting expenditure 12,051 12,805 -5.9% 11,518 4.6%
Operating expenses 1,370 1,297 5.6% 1,430 -4.2%
Other interest expenses 323 341 -5.3% 200 61.5%
Other impairments 1 14
Total underlying expenditure 13,745 14,443 -4.8% 13,162 4.4%
Underlying profit before tax 1,076 1,205 -10.7% 1,340 -19.7%
Taxation 189 228 -17.1% 87 117.2%
Profit before minority interests 888 977 -9.1% 1,253 -29.1%
Minority interests 39 78 -50.0% 70 -44.3%
Underlying net profit 848 899 -5.7% 1,183 -28.3%
Net gains/losses on divestments 30
Net profit from divested units
Special items after tax
Net profit from Insurance 848 929 -8.7% 1,183 -28.3%
KEY FIGURES
Net return on equity1 16.3% 19.4% 20.9%
Value of new life business 168 248 -32.3% 128 31.3%
Internal rate of return 12.2% 14.0% 13.3%
Assets under management (end of period) 457,800 419,500 9.1% 444,600 3.0%
Staff (FTEs end of period) 53,825 53,136 1.3% 54,445 -1.1%
  1. Year to date

Earnings Analysis: First Quarter

Strong growth in assets under management, combined with favourable equity and real estate markets, drove earnings growth at ING's life insurance activities in the first quarter, while the non-life businesses experienced more challenging underwriting conditions in most markets. Underlying profit before tax from insurance declined 10.7% to EUR 1,076 million, and was down 6.8% excluding currency effects. Results from life insurance grew 5.1% to EUR 847 million, driven by higher results in Belgium, Central Europe, the Netherlands and the U.S. Profit from non-life insurance declined 42.6% to EUR 229 million,

INSURANCE

300 600 900 1200 1500 2Q05 3Q05 4Q05 1Q06 2Q06 3Q06 4Q06 1Q07 Underlying profit before tax (EUR million)

reflecting higher claims in the Netherlands, Belgium, Canada and Mexico as well as a negative swing of EUR 50 million in the result from the run-off of old reinsurance business, which is reported in the Corporate Line.

ING Insurance reaped EUR 237 million in realised gains on equities in the quarter, up EUR 49 million from the first quarter of 2006. Gains in the life businesses increased by EUR 81 million whereas gains in the non-life businesses declined by EUR 32 million.

Net profit from the insurance operations declined 8.7% to EUR 848 million, including the impact of divestments, which contributed gains of EUR 30 million in the first quarter of 2006.

Currency effects had a negative impact on premium income, which declined 7.1% to EUR 11,634 million. Excluding currencies, premium income was down 0.3% as growth in Central Europe, Australia, Belgium, Canada and South Korea was offset by declines in the Netherlands, the U.S. and Japan.

Investment and other income was little changed at EUR 2,722 million but increased 5.6% excluding currencies. Higher dividend income was largely offset by lower fair value changes on non-trading derivatives. Commission income was up 0 11.8% to EUR 465 million, reflecting growth in assets under management, particularly in Asia/Pacific.

Operating expenses rose 5.6% to EUR 1,370 million, and increased 12.2% excluding currency effects, as ING continued to invest for growth in Asia, Central Europe and Latin America. The Corporate Line Insurance contributed EUR 36 million (2.9% points) to expense growth, mainly related the release of a capital tax provision in the Netherlands in the first quarter of 2006. In Asia, Central Europe and Latin America, expenses increased in line with the growth of the business, while higher expenses in the Netherlands and the U.S. combined with lower premiums led to a deterioration of the expense ratios.

Life Insurance: Key Figures
In EUR million 1Q2007 1Q2006 Change
Gross premium income 9,882 10,695 -7.6%
Operating expenses 1,021 944 8.2%
Underlying profit before tax 847 806 5.1%
Expenses/premiums life insurance 13.90% 12.90%
Expenses/AUM investment products 0.76% 0.74%
Value of new business 168 248 -32.3%
Internal rate of return 12.2% 14.0%
Single premium 6,316 6,464 -2.3%
Annual premium 1,053 1,124 -6.3%
New sales (APE) 1,684 1,771 -4.9%

Life insurance

Underlying profit before tax from life insurance rose 5.1% to EUR 847 million, or 9.4% excluding the impact of currencies. Higher profit contributions from Belgium, Central Europe, the Netherlands, South Korea and the U.S. offset lower results in Japan. Life results also included EUR 84 million higher negative revaluations on equity and interest derivative positions in the Corporate Line Insurance.

Life premium income declined 7.6% to EUR 9,882 million, but was flat excluding currency effects. Strong growth was achieved in Australia, Belgium, Central Europe and South Korea, offset by declines in Japan, Chile, the Netherlands and the U.S.

Operating expenses increased 8.2%, or 14.5% excluding currencies, reflecting investments to support the growth of the businesses in developing markets. Increases also occurred in mature markets such as Belgium, the Netherlands and the U.S., leading to a deterioration in efficiency ratios. Operating expenses as a percentage of assets under management for investment products increased slightly to 0.76% from 0.74%. Expenses as a percentage of premiums for traditional life products deteriorated to 13.9% from 12.9%, reflecting flat premiums for traditional products and higher expenses.

New Business Production

The value of new life business for the first quarter was EUR 168 million, a decline of 32.3%. The VNB for Europe was unchanged as a strong increase in Central Europe offset a decline in the Netherlands, which was depressed by lower sales and pricing margins. New business value in the Americas declined 54.2%, including a negative impact of EUR 17 million from the requirement to hold excess regulatory reserves in the U.S. individual life business. The remaining decline reflects lower sales, measured in annual premium equivalent (APE), and lower margins for the fixed annuity line. In Asia/Pacific, the value of new business declined 33.9%, reflecting lower sales in Japan and lower pricing margins in South Korea.

Total new sales (APE) declined 4.9%, driven mainly lower annuity sales in Japan, the U.S. and the Netherlands. A new single-premium variable annuity was introduced in Japan at the beginning of April and new variable annuity products are being introduced in the U.S. that are tailored for leading product distributors. Sales declined 10.5% in the Americas. Asia/Pacific declined 1.7% as lower sales in Japan were largely offset by an increase in Australia following the inclusion of the trust business. Sales in Europe increased 13.2% driven by growth in Central Europe.

Non-Life Insurance: Key Figures
In EUR million 1Q2007 1Q2006 Change
Gross premium income 1,752 1,830 -4.3%
Operating expenses 351 353 -0.6%
Underlying profit before tax 229 339 -42.6%
Claims ratio 68.6% 58.8%
Expense ratio 27.9% 28.1%
Combined ratio 96.5% 86.9%

Non-life insurance

ING's non-life businesses experienced more challenging underwriting conditions in most markets, which pushed the claims ratio 9.8%-points higher to 68.6%. Underlying profit before tax from non-life declined 42.6% to EUR 229 million, including a negative currency impact of EUR 18 million. The result in the Benelux was negatively affected by EUR 44 million in claims from a severe storm in January. Profit in Canada fell 17.9% reflecting lower investment gains and higher claims. In Latin America lower underwriting results in Mexico were partially offset by higher results from Brazil. The Corporate Line Insurance reflected EUR 50 million lower results from the run-off of old reinsurance business.

Non-life premiums declined 4.3% to EUR 1,752 million, due entirely to currencies. Excluding currency effects, premiums rose 1.4%, as increases in Canada and Mexico were largely offset by declines in the Netherlands and Belgium. Operating expenses in non-life insurance declined 0.6% to EUR 351 million, mainly due to currency effects.

INSURANCE EUROPE

Insurance Europe: Profit & Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Gross premium income 3,449 3,236 6.6% 2,521 36.8%
Commission income 121 96 26.0% 90 34.4%
Direct investment income 1,075 997 7.8% 1,055 1.9%
Realised gains & fair value changes 196 241 -18.7% 303 -35.3%
Total investment & other income 1,270 1,238 2.6% 1,358 -6.5%
Total underlying income 4,840 4,570 5.9% 3,969 21.9%
Underwriting expenditure 3,696 3,549 4.1% 2,687 37.6%
Operating expenses 475 437 8.7% 529 -10.2%
Other interest expenses 200 141 41.8% 109 83.5%
Other impairments 1 3 -66.7%
Total underlying expenditure 4,372 4,127 5.9% 3,328 31.4%
Underlying profit before tax 468 443 5.6% 641 -27.0%
- of which Life 357 311 14.8% 413 -13.6%
- of which Non-Life 111 132 -15.9% 228 -51.3%
KEY FIGURES
Value of new life business 53 53 45 17.8%
Internal rate of return 14.3% 14.4% 14.9%
Assets under management (end of period) 163,600 146,700 11.5% 157,900 3.6%
Staff (FTEs end of period) 14,853 15,634 -5.0% 15,126 -1.8%

Key Performance Indicators

  • Sales in Central & Rest of Europe climb 27.9%
  • IRR on new life sales remains high at 14.3%

• Non-life results impacted by major storm in January

Strong growth in Central Europe buoyed results from Insurance Europe as the company continues to accelerate product innovation in the region while investing in distribution and new greenfield operations. Life insurance sales (APE) for Central & Rest of Europe increased 27.9% to EUR 110 million. In total 17 new products and 20 riders were approved for introduction in the quarter. Preparations continue for the launch of a new life greenfield in Russia, and license approval is anticipated by the summer. In Romania the government has approved reforms for the mandatory pension system, and ING aims to be a key player when a four-month sales window opens in August. In Spain, a single-premium variable annuity product was launched at the end of March, marking ING's first foray into Europe with variable annuity products, and a second country will follow in the coming three months.

INSURANCE EUROPE

Underlying profit before tax (EUR million)

In the Netherlands, life results continued to benefit from high results on real estate and private equity investments, however the business faced stiff price competition. The non-life operations in Belgium and the Netherlands were negatively impacted by a major storm in January 2007.

Earnings Analysis: First Quarter

Underlying profit before tax at Insurance Europe rose 5.6% to EUR 468 million as strong growth of the life results in all regions more than offset lower non-life results in the Netherlands and Belgium following severe weather claims.

Total premium income grew 6.6% to EUR 3,449 million driven by higher life sales in Belgium and Central & Rest of Europe. That was partially offset by lower life and non-life premiums in the Netherlands. Commission income rose 26.0% to EUR 121 million, driven by higher asset management fees, especially in Central & Rest of Europe. Investment income increased 2.6% to EUR 1,270 million as higher dividends were largely offset by lower fair value changes on private equity investments and nontrading derivatives.

Operating expenses increased 8.7% to EUR 475 million following continued business growth in Central & Rest of Europe. Cost efficiency in the Netherlands was challenged due to higher external staffing related to the implementation of new regulations as well as systems development and conversion.

Life Insurance

Underlying profit before tax from life insurance rose 14.8% to EUR 357 million as all regions reported higher results. In the Netherlands profit increased 12.1%, mainly due to a lower increase in the provision for certain guaranteed separate account 0

Insurance Europe: Life Key Figures

Total Netherlands Belgium Central & Rest of Europe
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 2,596 2,367 1,565 1,582 489 334 542 451
Operating expenses 321 297 230 217 21 20 70 60
Underlying profit before tax 357 311 251 224 30 21 76 67
Expenses/premiums life insurance 20.50% 18.10% 25.10% 21.60% 12.62% 13.37% 14.55% 12.04%
Expenses/AUM investment products 0.73% 0.79% 0.81% 0.87% 0.27% 0.22% 0.70% 0.79%
Value of new business 53 53 13 25 5 2 35 26
Internal rate of return 14.3% 14.4% 11.1% 14.3% 12.1% 9.9% 18.5% 15.9%
Single premium 975 799 394 455 336 207 245 137
Annual premium 133 124 36 40 12 12 85 72
New sales (APE) 231 204 76 85 45 33 110 86

contracts, which was partially offset by lower fair value changes on non-trading derivatives. In Belgium profit rose 42.9% driven by higher investment income and a one-off release of life provisions. Central & Rest of Europe posted a 13.4% increase in profit, due to higher sales and growth in assets under management across the region.

Life premiums rose 9.7% to EUR 2,596 million driven by a 46.4% increase in Belgium following a successful marketing campaign to boost sales of investment products through the bank channel. Central & Rest of Europe posted a 20.2% increase, lifted by higher sales across the region, especially in Spain and Hungary. Premiums in the Netherlands were down 1.1%.

Operating expenses from life insurance rose 8.1% to EUR 321 million fuelled by continued business growth in Central & Rest of Europe including start-up costs in Russia and Bulgaria as well as higher external staffing in the Netherlands.

New business production

The value of new life business was EUR 53 million in the first quarter, unchanged from the same period last year, as growth in Central Europe and Belgium was offset by a decline in the Netherlands. The value of new business in Central & Rest of Europe climbed 34.6% to EUR 35 million, driven by 27.9% growth in sales and an increase in the internal rate of return to 18.5%. In Belgium, the value of new business rose to EUR 5 million from EUR 2 million, supported by higher single-premium sales through the bank channel. The value of new business in the Netherlands declined 48.0% to EUR 13 million as a result of lower sales in both single-premium and annual-premium products, lower pricing margins in individual traditional immediate annuities and a shift in product mix to lower margin products.

Total Netherlands Belgium Central & Rest of Europe
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 853 869 738 749 102 106 12 14
Operating expenses 154 140 134 119 17 18 3 3
Underlying profit before tax 111 132 99 119 10 12 2 1
Claims ratio 58.8% 55.8% 56.8% 53.8% 71.6% 66.6% 42.7% 53.0%
Expense ratio 22.3% 21.0% 21.6% 20.1% 26.0% 25.9% 44.5% 35.7%
Combined ratio 81.1% 76.8% 78.4% 73.9% 97.6% 92.5% 87.2% 88.7%

Insurance Europe: Non-Life Key Figures

Non-life insurance

Underlying profit before tax from non-life insurance declined 15.9% to EUR 111 million, as results in the Netherlands and Belgium were negatively impacted by EUR 44 million in claims related to a major storm in January. That was partially compensated by EUR 25 million in one-off releases of claims provisions, mainly in the Motor and Loss of Income lines. On balance the claims ratio deteriorated 3.0% points to 58.8%.

Non-life premiums declined 1.8% to EUR 853 million after the divestment of the group medical portfolio in Belgium and increased rate pressure and lower sales in the Netherlands. Operating expenses rose 10.0% to EUR 154 million, due to a EUR 6 million cost reallocation from life to non-life at the captive insurance brokers in the Netherlands, higher external staffing and costs related to systems development and conversion.

INSURANCE AMERICAS

Insurance Americas: Profit & Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Gross premium income 5,430 6,196 -12.4% 5,847 -7.1%
Commission income 253 249 1.6% 243 4.1%
Direct investment income 1,218 1,080 12.8% 1,135 7.3%
Realised gains & fair value changes -27 94 129
Total investment & other income 1,190 1,174 1.4% 1,264 -5.9%
Total underlying income 6,873 7,619 -9.8% 7,354 -6.5%
Underwriting expenditure 5,658 6,380 -11.3% 6,089 -7.1%
Operating expenses 608 629 -3.3% 621 -2.1%
Other interest expenses 74 126 -41.3% 104 -28.8%
Other impairments 1
Total underlying expenditure 6,340 7,135 -11.1% 6,815 -7.0%
Underlying profit before tax 533 484 10.1% 539 -1.1%
- of which Life 410 310 32.3% 413 -0.7%
- of which Non-Life 123 174 -29.3% 126 -2.4%
KEY FIGURES
Value of new life business 33 72 -54.2% -12
Internal rate of return 9.5% 11.6% 10.3%
Assets under management (end of period) 204,000 199,600 2.2% 202,500 0.7%
Staff (FTEs end of period) 27,818 28,212 -1.4% 28,778 -3.3%

Key Performance Indicators

  • Underlying profit climbs 22.0% excluding currencies
  • VNB declines on lower individual life and annuity sales
  • IRR of 9.5% impacted by individual life, fixed annuities

Insurance Americas delivered solid results in the first quarter despite challenging market conditions across the region, including negative currency effects, pressure on non-life underwriting results and increasing competition.

In the U.S., ING continues to leverage its leading Wealth Management business to serve the needs of baby-boomers as they approach retirement. Sales of retirement services accumulation products remained strong, increasing 17.3% on a U.S. basis, supported by additional distribution personnel. Flat stock markets in the U.S. in the first quarter made sales of variable annuities challenging, while market pressure led to lower fixed annuity sales.

In Canada, weaker underwriting results after several years of favourable claims experience dampened earnings as the combined

INSURANCE AMERICA S

100 200 300 400 500 600 2Q05 3Q05 4Q05 1Q06 2Q06 3Q06 4Q06 1Q07 Underlying profit before tax (EUR million)

ratio increased to 100.4%. However with its scale advantage, strong underwriting discipline and pricing sophistication, ING Canada remains well positioned to outperform the industry even as underwriting results trend towards more normalised levels.

Earnings Analysis: First Quarter

The decline of all local currencies against the euro partially offset strong profit growth at Insurance Americas, where underlying profit before tax increased to EUR 533 million, up 10.1%, or 22.0% excluding currency effects. The increase was driven by a strong performance in the U.S. where profit climbed 49.8% excluding currencies on higher investment gains and growth in assets under management. Results in Canada declined 17.9%, or 9.8% excluding currencies, due to higher claims and lower investment gains. Excluding EUR 33 million in higher investment-related gains and EUR 46 million in negative currency movements, results from the region increased 13.8%.

Currencies also impacted premium income at Insurance Americas, which declined 12.4% to EUR 5,430 million, reflecting EUR 578 million in negative currency effects across all countries. Excluding currency effects, premium income was down 3.3% on weaker sales of fixed and variable annuities in the U.S. Non-life premiums in Canada increased despite rate reductions, driven by solid growth in the number of insured risks. Operating expenses declined 3.3% to EUR 608 million, however excluding currency effects expenses were up 7.0% reflecting normal business growth.

Life insurance

Life underlying profit before tax jumped 32.3% to EUR 410 million, or 45.9% excluding the impact of currencies. Profit in the U.S. includes EUR 55 million in higher investment-related gains 0

Insurance Americas: Life Key Figures

Total United States Latin America
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 4,540 5,249 4,398 5,066 142 183
Operating expenses 420 423 367 374 53 49
Underlying profit before tax 410 310 376 276 34 34
Expenses/premiums life insurance 15.20% 14.10% 13.73% 13.23% 28.80% 21.50%
Expenses/AUM investment products 0.73% 0.72% 0.73% 0.72% 0.66% 0.66%
Value of new business 33 72 27 60 6 11
Internal rate of return 9.5% 11.6% 9.3% 11.6% 11.8% 12.8%
Single premium 3,682 4,200 3,646 4,120 36 80
Annual premium 518 570 441 509 77 61
New sales (APE) 886 990 805 921 81 69

and EUR 25 million in negative currency effects. Excluding both items, profit in the U.S. rose 24.6%, led by higher fee income supported by a 14.0% increase in assets under management. Life profit in Latin America, excluding currency effects, rose 13.3%, lifted by higher results from pensions in Peru and the life insurance business in Chile.

Life premium income declined 13.5%, or 4.9% excluding currencies. In the U.S., retirement services accumulation sales increased 7.8%, or 17.3% on a U.S. reporting basis. Fixed annuity sales fell 37.9% and variable annuity sales declined 5.2% as competitive conditions intensified. Sales of individual life, down 6.9% from the first quarter of 2006, were up 6.5% against the fourth quarter. Premium income in Latin America declined 11.3% excluding currencies due to a decision to pull back from the competitive annuity business in Chile. That more than offset higher sales in the pension businesses in Chile and Peru and an improvement in Mexico. Operating expenses rose 8.9% excluding currencies, reflecting increased staff, including new distribution professionals to support wealth management sales, as well as higher acquisition costs in Mexico.

New business production

The value of new life business declined 54.2% to EUR 33 million, reflecting lower sales in the U.S., currency effects, and the change in discount rate at year-end 2006. Efforts to address redundant regulatory reserves in the U.S. life business are on track and on-shore captives are expected to be in place by the end of the second quarter. The internal rate of return for Insurance Americas declined to 9.5% reflecting the redundant reserves in individual life as well as lower spreads in fixed annuities in the U.S. IRRs in variable annuity and retirement services remained strong. Excluding the individual life business, the value of new life business in the U.S. was EUR 43 million and the IRR was 12.2% on a U.S. basis. Despite an increase in new business production, the value of new business for Latin America declined to EUR 6 million from EUR 11 million due to continued competitive pressure in Mexico's pension business.

Insurance Americas: Non-Life Key Figures
Total Canada Latin America
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 889 947 557 588 333 359
Operating expenses 188 206 129 139 59 67
Underlying profit before tax 123 174 119 145 5 25
Claims ratio 71.1% 63.4% 65.4% 59.6% 83.0% 71.1%
Expense ratio 33.3% 34.7% 35.0% 38.7% 30.2% 28.4%
Combined ratio 104.4% 98.1% 100.4% 98.3% 113.2% 100.1%

Non-life insurance

Underlying profit before tax from non-life insurance declined 29.3% to EUR 123 million, including EUR 18 million in negative currency effects. Profit in Canada fell 17.9%, or 9.8% excluding currencies, due to higher claims reflecting mildly higher frequency in the auto line, and increased severity in commercial property lines. Results also include less favourable development in prior year reserves, which together pushed the loss ratio to 65.4% and the combined ratio to 100.4%. Nonlife profit from Latin America was EUR 5 million, down 80.0% as four fires, higher auto claims and reserve strengthening in Mexico more than offset solid results in Brazil, primarily in the auto and P&C lines. Excluding currencies, premium income increased 5.2% driven by growth in the number of insured risks in Canada and higher sales in Mexico.

Operating expenses were up 3.4% at constant currency rates, reflecting modest expense growth in Canada in pace with the increase in insured risks.

INSURANCE ASIA/PACIFIC

Insurance Asia/Pacific: Profit & Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Gross premium income 2,748 3,088 -11.0% 2,856 -3.8%
Commission income 90 69 30.4% 83 8.4%
Direct investment income 362 218 66.1% 338 7.1%
Realised gains & fair value changes -98 -71 -138
Total investment & other income 264 147 79.6% 200 32.0%
Total underlying income 3,103 3,304 -6.1% 3,139 -1.1%
Underwriting expenditure 2,671 2,907 -8.1% 2,710 -1.4%
Operating expenses 259 238 8.8% 269 -3.7%
Other interest expenses 14 3 366.7% 10 40.0%
Other impairments 10
Total underlying expenditure 2,944 3,148 -6.5% 2,999 -1.8%
Underlying profit before tax 159 156 1.9% 140 13.6%
- of which Life 158 154 2.6% 138 14.5%
- of which Non-Life 1 2 -50.0% 2 -50.0%
KEY FIGURES
Value of new life business 82 124 -33.9% 95 -13.7%
Internal rate of return 15.2% 17.1% 16.8%
Assets under management (end of period) 90,200 73,200 23.2% 84,200 7.1%
Staff (FTEs end of period) 11,090 9,235 20.1% 10,487 5.8%

Key Performance Indicators

  • VNB impacted by Japan, product mix in South Korea
  • Sales excluding currency impact up 6.2%
  • AUM up 23.3% from year earlier to EUR 90.2 billion

Challenging market circumstances continued in Japan, offsetting strong growth in earnings and sales elsewhere at Insurance Asia/Pacific, where all major units posted higher results with the exception of Japan. Sales for Asia/Pacific excluding Japan increased 26.9% at constant currency rates, while profit by the same measure increased 30.4%.

Competitive pressure and an overall decline in Japan's singlepremium variable annuity market led to a 47.7% decline in sales from that product. Corporate-owned life insurance sales also declined in anticipation of a change in tax treatment of certain products. As a result, total sales in Japan declined 41.4% and the value of new business declined 75.0% in the first quarter. ING introduced a new SPVA product in Japan at the beginning of April, which has received a favourable response from our

INSURANCE ASIA/P ACIFIC

Underlying profit before tax (EUR million)

distributors. ING's market share increased strongly from March to April and the trend accelerated in May. Assets under management in the SPVA products increased 2.6% in the first quarter to EUR 11.7 billion.

Elsewhere in the region, ING continued to focus on delivering profitable growth by increasing distribution and stepping up product innovation. ING Life Korea continued to invest in expansion of the sales force with the number of agents up by 1,047 to more than 7,565. In India, ING Vysya Life accelerated the expansion of its distribution network, opening 46 sales branches in the first quarter to bring the total to 171 sales branches in 153 cities. The number of agents increased by 28% in the first quarter to 33,733, up about 80% compared with a year earlier. That helped bolster sales from India, which increased 44.7% in the first quarter.

The net inflow of assets under management amounted to EUR 3.9 billion, including two fund launches in China which raised a total of EUR 1.2 billion. Total assets under management for the region increased to EUR 90.2 billion at the end of March, up 23.2% from a year earlier.

Earnings Analysis: First Quarter

The depreciation of most Asian currencies against the euro had a negative impact of EUR 10 million on first-quarter profit, notably in South Korea and Japan. Excluding currency effects, underlying profit before tax at Insurance Asia/Pacific increased 8.9%. Profit growth was driven by higher volumes in South Korea, growth in fee income in Australia and the investment management businesses, particularly in Taiwan.

Insurance Asia/Pacific: Life Key Figures
Total Australia & NZ Japan South Korea Taiwan Rest of Asia
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 2,742 3,076 44 35 913 1,481 918 727 646 643 222 190
Operating expenses 257 238 53 43 41 40 58 41 52 71 53 43
Underlying profit before tax 158 154 51 42 13 38 85 66 0 0 10 10
Expenses/premiums 9.20% 9.00% 27.69% 21.50% 5.96% 6.04% 8.31% 5.12% 8.84% 11.86% 14.20% 16.80%
Expenses/AUM 0.77% 0.80% 0.59% 0.57% 0.53% 0.48% 5.21% 16.10% 6.17% 8.30% 0.76% 0.98%
Value of new business 82 124 11 5 8 32 30 54 33 30 0 3
Internal rate of return 15.2% 17.1% 21.3% 13.3% 10.1% 13.4% 22.4% 42.4% 17.8% 15.5% 7.5% 10.3%
Single premium 1,659 1,465 852 289 568 1,086 131 53 87 21 21 16
Annual premium 402 430 22 11 63 94 211 217 62 68 44 40
New sales (APE) 567 577 107 40 119 203 224 223 71 70 46 41

the SPVA portfolio, mainly due to strong volatility in equity markets in March 2007. Compared with the fourth quarter of 2006, profit was up 13.6%, or 16.1% in local currencies. Life insurance accounted for EUR 158 million of total underlying profit before tax in the first quarter and non-life insurance profit accounted for EUR 1 million.

Currency rates and the decline in sales in Japan had a negative impact on total life premium income, which declined 10.9% to EUR 2,742 million. Excluding the impact of currencies, life premiums in Asia/Pacific ex-Japan were up 23.6% to EUR 1,829 million, driven by growth of 33.2% in South Korea, 29.5% in Australia and New Zealand and 48.4% in India.

Expenses increased 8.8%, or 16.7% excluding currency effects, reflecting continued growth of the existing business in South Korea and Australia as well as investments to support rapid expansion of the greenfield business in India.

In Taiwan, a charge of EUR 38 million was taken in the first quarter to strengthen reserves due to the continued low interest rate environment, reducing the profit in the quarter to nil. The reserve adequacy at a 50% confidence level for ING Life Taiwan increased to EUR 337 million from EUR 298 million at the end of December, reflecting a slight increase in interest rates and continued reserve strengthening.

As of 2007, immediate reserve strengthening through the profit and loss account is only required if inadequacies exist at the 50% confidence level for a business line, rather than for an individual business unit. The reserve adequacy at a 50% confidence level for Insurance Asia/Pacific amounts to EUR 3.2 billion.

New business production

The value of new business for Insurance Asia/Pacific was EUR 82 million in the first quarter, a decline of 33.9%, reflecting EUR 7 million in negative currency effects as well as lower sales in Japan and a shift in product mix. The value of new business in South Korea declined due to regulatory pricing changes introduced in the second quarter of 2006 as well as a shift in the market to lower-margin investment products. Nonetheless, the internal rate of return for Korea remained robust at 22.4%. The total IRR for Insurance Asia/Pacific declined to 15.2% from 17.1%. Total sales for the region, measured in annual premium equivalent (APE), declined by 1.7% as the inclusion of the Australian Trust business from January 2007 largely offset the decline of sales in Japan.

BANKING

Banking: Profit and Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Interest result 2,184 2,351 -7.1% 2,368 -7.8%
Commission income 744 690 7.8% 691 7.7%
Investment income 320 113 183.2% 225 42.2%
Other income 508 441 15.2% 329 54.4%
Total underlying income 3,757 3,595 4.5% 3,613 4.0%
Operating expenses 2,373 2,177 9.0% 2,377 -0.2%
Gross result 1,384 1,418 -2.4% 1,236 12.0%
Addition to loan loss provision -20 88
Underlying profit before tax 1,384 1,438 -3.8% 1,148 20.6%
Taxation 313 369 -15.2% 197 58.9%
Pro• t before minority interests 1,071 1,069 0.2% 951 12.6%
Minority interest 26 11 136.4% 15 73.3%
Underlying net profit 1,045 1,058 -1.2% 936 11.6%
Net gains/losses on divestments -23
Net pro• t from divested units 19 5
Special items after tax
Net profit from Banking 1,045 1,077 -3.0% 918 13.8%
KEY FIGURES
Net return on equity1 20.7% 23.3% 19.4%
Interest margin 0.95% 1.12% 1.05%
Underlying cost/income ratio 63.2% 60.6% 65.8%
Risk costs in bp of average CRWA 0 -3 11
Risk-weighted assets (end of period) 333,722 333,365 0.1% 337,926 -1.2%
Underlying RAROC before tax1 29.3% 31.0% 26.2%
Underlying RAROC after tax1 23.4% 24.6% 20.5%
Economic capital (average over period)1 14,832 15,023 -1.3% 15,726 -5.7%
Staff (FTEs end of period) 64,767 64,813 -0.1% 65,356 -0.9%
  1. Year to date

Earnings Analysis: First Quarter

Higher volumes in most products as well as strong growth at ING Real Estate largely offset the impact of flat yield curves at ING's banking businesses. Total income increased 4.5% as higher investment and fee income more than offset a decline in interest income as the interest margin narrowed further. Net risk costs were nil as ING continued to benefit from the benign credit environment as well as releases of old provisions. Operating expenses increased, reflecting investments to support the growth of the business, notably at ING Real Estate and

BANKING

1500 Underlying profit before tax (EUR million)

activities in developing markets, as well as one-off compliance costs and outsourcing expenses.

Compared with very strong results in the first quarter of 2006, total underlying profit before tax from the banking businesses declined 3.8% but was up 20.6% from the fourth quarter. Net profit declined 3.0% as the first quarter of 2006 included EUR 19 million in profit from the divested units Williams de Broë, Deutsche Hypothekenbank and Degussa Bank.

Income

Total underlying income from banking rose 4.5% to EUR 3,757 million as higher investment, commission and other income more than offset a decline in the interest result as yield curves in most currency zones remained flat or inverse. ING Real Estate, Structured Finance and the retail banking activities outside the Benelux reported double-digit income growth.

The interest result declined 7.1%, reflecting the continued adverse yield curve environment in most countries. The interest margin narrowed to an annualised 0.95% in the first quarter, down 17 basis points from the first quarter last year and 10 basis points from the fourth quarter. Of the 10 basis point decrease, 6 basis points were due to accounting asymmetry, which is offset in investment and other income. The remaining decline reflects changes in product mix, the flattening of the yield curve, and lower prepayment penalties on mortgages. That was largely offset by volume growth in most products. Loans and advances to customers of the banking operations increased by EUR 21.2 billion to EUR 459.0 billion at the end of March, including a EUR 0.3 billion negative impact from currencies. Corporate lending increased 5.7%, or EUR 13.0 billion, of which EUR 7.5 billion was in the Netherlands. Personal lending grew by 3.8% or EUR 8.1 billion to EUR 218.9 billion, driven by strong growth in mortgages. Residential mortgages were up EUR 8.5 billion led by ING Direct and the retail banking activities in the Netherlands. Customer deposits and other funds on deposit of the banking operations increased by EUR 22.5 billion, or 4.5%, to EUR 519.3 billion at the end of March, mainly due to growth in current accounts and term deposits.

Banking: Loans and Advances to Customers
In EUR billion 31 March
2007
31 Dec
2006
Change
Public authorities 11.7 11.9 -1.7%
Other corporate 231.0 217.7 6.1%
Total corporate 242.6 229.6 5.7%
Mortgages 193.8 185.3 4.6%
Other personal 25.0 25.5 -2.0%
Total personal 218.9 210.8 3.8%
Provisions for bank lending -2.5 -2.6
Total bank lending 459.0 437.8 4.8%

Investment income rose sharply to EUR 320 million from EUR 113 million. The increase reflects higher realised gains on equities and bonds, including a sizeable gain from the sale of an equity stake in the Wholesale Banking results, as well as higher dividend income, rental income and fair-value changes on real estate. Commission income rose 7.8% to EUR 744 million. Other income rose 15.2% to EUR 508 million, supported by a EUR 102 million increase in net trading income.

Expenses

Recurring expenses rose 6.8%, mainly due to investments to support growth at ING Real Estate, Structured Finance and Financial Markets as well as the Retail Banking activities in developing markets. Total underlying operating expenses were up 9.0% to EUR 2,373 million in the first quarter, including EUR 42 million in additional compliance costs and EUR 9 million for the outsourcing project at Ops&IT. The outsourcing project is on track and two of the three outsourcing agreements have now been implemented, resulting in a transfer of 660 ING employees to external suppliers in the first quarter. An additional 800 employees will be transferred in the second quarter. Out of EUR 120 million in expected costs for the total project, EUR 100 million has been booked since 2005. The IT outsourcing and streamlining projects announced in 2005 are expected to generate cost savings which will gradually increase to approximately EUR 230 million in 2008. The underlying cost/ income ratio of the banking operations was 63.2% up from 60.6% in the first quarter of 2006, but improving from 63.5% in the full year 2006. The number of staff declined to 64,767 from 64,813 as the impact of divestments and the outsourcing initiatives was largely offset by growth at ING Direct and ING Real Estate.

Net risk costs were nil compared with a release of EUR 20 million in the first quarter last year. Wholesale Banking reported a net release of EUR 41 million, while Retail Banking and ING Direct added EUR 28 million and EUR 12 million respectively. Risk costs remain well below the normalised level of 25-30 basis points of average credit-risk-weighted assets and there is still no sign of a deterioration in the quality of the credit portfolio. As a result, risk costs are expected to remain below these historical norms for 2007, although a gradual return to normalised levels is expected over the coming years.

RAROC

ING has introduced several methodology improvements from 2006 to 2007, affecting all risk types including the diversification approach. The methodology improvements reflect the latest insights into risk measurement, implementation of Basel II guidelines and use of Basel II compliant model outputs. At the banking operations the overall impact is limited, but due to the introduction of new risk drivers, like country and industry concentration and inclusion of maturity effects for credit risk, plus changes in market risk, diversification approach and operational risk, there are shifts between areas. The underlying economic capital for the banking operations decreased slightly to EUR 14.8 billion. The resulting underlying riskadjusted return on capital (RAROC) after tax went down to 23.4% from 24.6% in the first quarter 2006. In the RAROC calculations, the actual credit-risk provisioning is replaced by expected losses reflecting average credit losses over the entire economic cycle. As part of the Basel II compliance process, including economic capital measurement, and in supporting value- and risk based RAROC calculations, ING continues to develop, refine, validate and improve its risk based models, affecting all risk types and diversification.

WHOLESALE BANKING

Wholesale Banking: Profit and Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Interest result 593 675 -12.1% 793 -25.2%
Commission income 351 325 8.0% 377 -6.9%
Investment income 247 92 168.5% 113 118.6%
Other income 389 382 1.8% 243 60.1%
Total underlying income 1,580 1,474 7.2% 1,526 3.5%
Operating expenses 884 797 10.9% 960 -7.9%
Gross result 696 677 2.8% 566 23.0%
Addition to loan loss provision -41 -58 20 -305.0%
Underlying profit before tax 737 735 0.3% 546 35.0%
KEY FIGURES
Underlying cost/income ratio 56.0% 54.1% 62.9%
Risk costs in bp of average CRWA -10 -16 5
Risk-weighted assets (end of period) 163,138 166,430 -2.0% 160,615 1.6%
Underlying RAROC before tax1 27.7% 28.0% 24.3%
Underlying RAROC after tax1 24.6% 24.2% 20.6%
Economic capital (average over period)1 7,734 8,017 -3.5% 8,135 -4.9%
Staff (FTEs end of period) 19,899 20,436 -2.6% 20,605 -3.4%
  1. Year to date

Key Performance Indicators

  • Returns remain high with RAROC of 24.6%
  • Income up 7.2% led by Real Estate, Structured Finance
  • Cost/income ratio improves from 4Q to 56.0%

Strong growth in income at ING Real Estate and Structured Finance, coupled with improved trading conditions in the first quarter led to solid income growth at Wholesale Banking despite pressure from the flat yield curve environment. ING Real Estate posted income growth of 27.2% and Structured Finance income was up 13.6%.

The credit environment remained benign, and Wholesale Banking continued to book net releases of past provisions in the first quarter. Returns also remained strong with a riskadjusted return on capital of 24.6% after tax as Wholesale Banking continues to focus on capital efficiency while growing the business in high-return products. Total risk-weighted assets increased just 1.6% from year-end 2006, reflecting growth in Structured Finance, Financial Markets and ING Real Estate, while the increase was muted at General Lending and Payments & Cash Management.

WHOLESALE BANKING

Underlying profit before tax (EUR million)

Earnings Analysis: First Quarter

Earnings remained stable in the first quarter as strong growth in income was largely offset by higher expenses and a smaller release of risk costs. Underlying profit before tax increased slightly by 0.3% to EUR 737 million, driven by ING Real Estate, where underlying profit before tax rose 36.2%. Results from General Lending and Payments & Cash Management increased 16.9%, supported by a sizeable investment gain on an equity stake which was related to a past debt refinancing. Structured Finance declined as strong income growth at Telecom Finance and Leveraged Finance was more than offset by higher risk costs following substantial releases last year. Leasing & Factoring declined 10.5% to EUR 51 million reflecting high revaluations of derivatives in the first quarter last year. Financial Markets results declined 1.7% to EUR 232 million reflecting higher expenses to support the income growth of the client business. Income from Financial Markets was up 4.5% as further growth of the client business and higher strategic trading income more than offset the impact of flat yield curves on ALM revenues. The Other Wholesale Banking products declined from a loss before tax of EUR 8 million to a loss of EUR 41 million, driven mainly by higher compliance-related costs.

Income

Underlying income from Wholesale Banking rose 7.2% to EUR 1,580 million as higher investment and commission income more than offset a decline in interest income in the flat yield curve environment. Growth was driven by ING Real Estate and Structured Finance as well as a sizeable gain on the sale of an equity investment.

The total interest result of Wholesale Banking declined 12.1%, reflecting the negative impact of the current flat yield curve environment on General Lending & PCM and the ALM book within Financial Markets. The decline was more than offset by a

Wholesale Banking: Breakdown by product line
GL&PCM Structured Fin. Lease & Factoring Financial Markets Real Estate Other
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Total underlying income 452 426 226 199 127 129 414 396 271 213 90 111
Underlying operating expenses 268 282 90 71 74 67 183 160 118 99 153 118
Gross result 184 144 136 128 54 62 231 236 153 114 -63 -7
Addition to loan loss provision -30 -39 13 -23 3 5 -0 0 -4 -2 -22 1
Underlying profit before tax 214 183 124 151 51 57 232 236 158 116 -41 -8
Underlying cost/income ratio 59.3% 66.2% 39.8% 35.7% 57.9% 51.9% 44.1% 40.4% 43.4% 46.5% 170,5% 106,3%
Risk costs (bp of average CRWA) -20 -24 21 -36 6 13 -0 0 -5 -3 -325 -2
Risk-weighted assets (in EUR bln) 61.8 72.9 24.7 27.6 17.4 15.2 26.8 23.4 30.3 24.9 2.2 2.4
Underlying RAROC before tax 15.8% 10.0% 56.2% 53.4% 23.6% 32.8% 36.2% 42.1% 45.6% 39.7% -78.8% -7.9%
Economic capital (average) 2,418 2,890 811 843 608 573 2,362 2.193 1,217 1,098 318 420

sharp increase of investment income, mainly due to the realised gain, higher rental income and fair value changes on real estate. Commission income was up 8.0% and other income increased 1.8% as higher net trading income was largely offset by the negative valuation result on non-trading derivatives for which hedge accounting is not applied.

Expenses

Underlying operating expenses increased by EUR 87 million, or 10.9%, including EUR 26 million in compliance-related costs. Of the remaining increase, EUR 19 million was attributable to fast-growing ING Real Estate. The rest was driven by growth in Structured Finance, Financial Markets and Leasing & Factoring as well as higher project costs, including investments to prepare for the Single European Payments Area (SEPA) in Payments & Cash Management. The cost/income ratio increased to 56.0% from 54.1% in the first quarter last year, however it improved from 58.6% in full-year 2006. Staff numbers were down 2.6% to 19,899, mainly caused by a reclassification of the SME

Focus: ING Real Estate
In EUR million 1Q2007 1Q2006 Change
Underlying profit before tax 158 116 36.2%
- of which Investment Management 27 32 -15.6%
- of which Investment Portfolio1 81 34 138.2%
- of which Finance 53 43 23.3%
- of which Development -3 7
Real Estate portfolio (EUR bln)2 94.4 90.7 4.1%
- of which Investment Management 69.2 65.6 5.5%
- of which Finance 23.1 22.6 2.2%
- of which Development 2.1 2.5 -16.0%
  1. Investment portfolio own account 2. 31 March compared with 31 December 2006

ING Real Estate continued to benefit from strong demand for property funds among investors. Underlying profit before tax rose 36.2% to EUR 158 million.

portfolio in Poland to Retail from Wholesale Banking.

Wholesale Banking continued to book net releases from provisions for loan losses as successful recoveries continued, however the release narrowed to EUR 41 million from EUR 58 million a year earlier. Only Structured Finance and Leasing & Factoring made a net addition to the provision for loan losses, while General Lending & PCM and Other products showed significant releases. The net release was an annualised 10 basis points of average credit-risk-weighted assets compared with a release of 16 basis points in the first quarter last year.

RAROC

Improvements in the methodology for calculating risk-adjusted returns on capital from 2007 had a limited impact on the RAROC of Wholesale Banking. The underlying RAROC after tax improved to 24.6% from 24.2% in the first quarter last year, as the economic capital declined 3.5% to EUR 7,734 million, mainly due to the change in methodology.

The profit from the Investment Portfolio more than doubled due to fair value changes on real estate in Asia and Australia as well as the inclusion of Summit REIT in Canada, which was acquired in 2006. Profit from Investment Management declined 15.6% reflecting the impact of a one-time fee in the first quarter of 2006. Excluding that item, profit was up 35.0%. Assets under management increased by EUR 19.3 billion compared with a year earlier to EUR 69.2 billion, including EUR 2.3 billion from the purchase of Summit REIT.

Finance's profit rose 23.3% to EUR 53 million, supported by growth of the lending portfolio as well as a higher release from the loan loss provisions. Development reported a small loss in the first quarter due to the timing of sales of completed projects.

The pre-tax RAROC of ING Real Estate rose to 45.6% from 39.7% as higher returns more than offset a EUR 119 million increase in economic capital.

RETAIL BANKING

Retail Banking: Profit and Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Interest result 1,145 1,160 -1.3% 1,070 7.0%
Commission income 372 346 7.5% 298 24.8%
Investment income 34 12 , 111 -69.4%
Other income 75 49 53.1% 42 78.6%
Total underlying income 1,627 1,567 3.8% 1,521 7.0%
Operating expenses 1,060 977 8.5% 1,029 3.0%
Gross result 567 590 -3.9% 492 15.2%
Addition to loan loss provision 28 22 27.3% 48 -41.7%
Underlying profit before tax 539 568 -5.1% 444 21.4%
KEY FIGURES
Underlying cost/income ratio 65.1% 62.3% 67.7%
Risk costs in bp of average CRWA 11 9 20
Risk-weighted assets (end of period) 103,367 96,187 7.5% 100,263 3.1%
Underlying RAROC before tax1 51.1% 54.6% 44.4%
Underlying RAROC after tax1 40.5% 39.3% 32.0%
Economic capital (average over period)1 3,897 3,855 1.1% 4,113 -5.3%
Staff (FTEs end of period) 37,045 37,069 -0.1% 37,186 -0.4%
  1. Year to date

Key Performance Indicators

  • Returns remain high with RAROC of 40.5% after tax
  • Income increases 3.8% despite flat yield curve
  • Cost/income ratio improves to 65.1% from 67.7% in 4Q

Strong volume growth in current accounts, savings and mortgages helped offset the impact of flat yield curves on the Retail Banking activities in the first quarter. In the Benelux, current account volumes grew by 9%, savings and deposits by 4% and mortgages by 9%, despite strong competition in both the Netherlands and Belgium. ING continued to grow its share of the Dutch mortgage market due to the continued success of Postbank's 'budget' mortgage, and ING Bank introduced a similar product in early 2007. That helped compensate as flat yield curves persisted and margins came under pressure, particularly in Belgium, where client rates on savings were increased in mid-2006 and customers shifted from savings to term deposits, where margins are lower.

In the Netherlands, ING announced today that Postbank and ING Bank will join forces, reinforcing ING's position as the leading Dutch retail bank with more than 8 million customers and a

RETAIL BANKING

Underlying profit before tax (EUR million)

market share of 40%. The combined bank, which will operate under the ING name from 2009, will be based on the successful direct banking model of the Postbank with enhanced access to the professional advice capabilities of ING Bank. Investments of EUR 890 million will be made over five years. The combination is expected to have a positive impact on earnings from 2009 onwards with an additional EUR 440 million in annual pretax earnings by 2011, including EUR 280 million in annual cost savings and EUR 160 million in additional revenue.

The Retail Banking activities in developing markets continued to show strong growth. In Poland, ING Bank Slaski recorded record growth in all major product groups. Some 72,000 new savings accounts were opened in the first quarter, and the number of new mortgages increased three-fold compared with the first quarter last year, supported by marketing campaigns and a market shift from foreign-currency to local-currency loans.

In Romania, ING continued to roll out its greenfield retail banking strategy. The number of outlets reached 114 at the end of March with 309,000 clients. Total savings and current accounts reached EUR 680 million, giving the bank a market share of about 5%, and retail loans increased by 30% to EUR 180 million.

Earnings Analysis: First Quarter

Profit from the Retail Banking activities remained robust, despite challenging market conditions in the Benelux and flat yield curves. Underlying profit before tax reached EUR 539 million, down 5.1% from a record first quarter last year, but up 21.4% compared with the fourth quarter of 2006.

Profit before tax in the Netherlands declined 9.3% to EUR 361 million as higher operating expenses and a higher addition to the provision for loan losses offset a 2.1% increase in income.

Retail Banking: Geographical Breakdown
Total Netherlands Belgium Poland Rest of World
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Total underlying income 1,627 1,567 1,020 999 378 414 91 60 137 94
Operating expenses 1,060 977 634 589 275 264 66 51 84 73
Gross result 567 590 386 410 103 150 25 9 53 21
Addition to loan loss provision 28 22 25 12 -1 1 1 -3 3 12
Underlying profit before tax 539 568 361 398 104 149 24 12 50 9
Underlying cost/income ratio 65.1% 62.3% 62.2% 59.0% 72.8% 63.8% 72.7% 85.0% 61.2% 77.7%
Risk costs (bp of average CRWA) 11 9 14 7 -2 2 40 -188 16 68
Risk-weighted assets (EUR billion) 103.4 96.2 73.6 70.2 20.6 18.0 1.2 0.7 8.0 7.2
Underlying RAROC before tax 51.1% 54.6% 63.8% 71.6% 66.2% 79.0% 81.6% 13.0% 13.8% 4.3%
Economic capital (average) 3,897 3,855 2,160 2,103 569 687 112 126 1,056 939

Volume growth remained strong. The residential mortgage portfolio in the Netherlands grew by EUR 2.4 billion in the first quarter to EUR 101.7 billion at the end of March, compared with growth of EUR 1.6 billion in the fourth quarter. In Belgium, profit before tax was 30.2% lower at EUR 104 million as strong volume growth in most products was offset by a sharp decline in the interest margin following an increase in client rates in 2006 as well as a shift in the market from savings to term deposits where margins are lower.

The activities in developing markets showed strong growth. In Poland, profit before tax from the Retail Banking activities of ING Bank Slaski increased strongly to EUR 24 million, driven by strong income growth from savings and asset management products. Profit from the Retail Banking activities in the Rest of World climbed to EUR 50 million from EUR 9 million, reflecting a strong increase in the dividend from ING's stake in Kookmin Bank as well as higher results from Private Banking in Asia and from ING Vysya Bank in India.

Income

Total underlying income rose 3.8% compared with a record first-quarter in 2006 as strong volume growth as well as higher dividend from Kookmin Bank more than offset the impact of flat yield curves. The total interest result declined 1.3% as volume growth in almost all products was offset by the impact of low interest rates and a flat yield curve, as well as lower prepayment penalties on mortgages. Commission income rose 7.5% driven by higher fees from the securities business and higher insurance broking commission. Investment income rose by EUR 22 million, due entirely to the higher dividend income from Kookmin Bank.

Expenses

Total underlying operating expenses rose 8.5% inflated by allocation refinements, additional compliance costs and outsourcing expenses in the Netherlands. Excluding those items, expenses increased 5.6%, driven by substantial investments to support growth in Poland, India, Romania and the Private Banking activities in Asia. The cost/income ratio increased to 65.1% from 62.3% in the first quarter of 2006, but improved from 65.6% for the full year 2006. Staff numbers declined slightly to 37,045 as an increase in Poland was offset by the outsourcing initiatives in the Netherlands and a decrease in Belgium.

The addition to the provision for loan losses increased to EUR 28 million from EUR 22 million as higher risk costs in the Netherlands and Poland were partially offset by a decline in India. The addition equalled an annualised 11 basis points of average credit-risk-weighted assets, up from 9 basis points.

RAROC

Continued pricing discipline helped sustain high returns, with a total risk-adjusted return on capital after tax of 40.5%. In the Netherlands and Belgium the RAROCs before tax declined, reflecting lower economic returns. The pre-tax RAROC of Poland jumped to 81.6% from 13.0% as returns doubled and the calculation was positively affected by the new methodology for economic capital and expected loss. Total economic capital rose 1.1% to EUR 3,897 million reflecting business growth and the new calculations of economic capital.

Focus: Private Banking
In EUR million 1Q2007 1Q2006 Change
Total underlying income 182 171 6.4%
Operating expenses 107 100 7.0%
Gross result 75 71 5.6%
Addition to loan loss provision -0 1
Underlying profit before tax 76 70 8.6%
- of which Netherlands 17 18 -5.6%
- of which Belgium1 35 37 -5.4%
- of which Rest of World 24 15 60.0%
Cost/income ratio 58.7% 58.5%
Assets under Admin. (EUR bln)2 63.3 59.2 6.9%
  1. Including Luxembourg & Switzerland 2. 31 March compared with 31 December 2006

The underlying profit before tax of the Private Banking activities (included in the results of the Netherlands, Belgium and Other Retail Banking) rose 8.6% to EUR 76 million, driven by growth in Asia and a decline in risk costs. Total assets under administration for Private Banking clients increased in the first quarter by EUR 4.1 billion to EUR 63.3 billion at the end of March, driven by a net inflow of EUR 3.1 billion through strong sale across all locations.

ING DIRECT

ING Direct: Profit and Loss Account
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Interest result 480 533 -9.9% 530 -9.4%
Commission income 27 20 35.0% 17 58.8%
Investment income 38 12 4
Other income 16 3 4
Total underlying income 561 568 -1.2% 555 1.1%
Operating expenses 383 397 -3.5% 363 5.5%
Gross result 178 171 4.1% 192 -7.3%
Addition to loan loss provision 12 16 -25.0% 20 -40.0%
Underlying profit before tax 165 155 6.5% 172 -4.1%
KEY FIGURES
Interest margin 0.76% 0.94% 0.87%
Cost/income ratio 68.3% 69.9% 65.4%
Risk costs in bp of average CRWA 7 8 9
Total risk-weighted assets (end of period) 72,082 79,903 -9.8% 88,570 -18.6%
Underlying RAROC before tax1 20.5% 18.4% 19.4%
Underlying RAROC after tax1 14.4% 11.5% 11.8%
Economic capital (average over period)1 2,919 3,067 -4.8% 3,218 -9.3%
Staff (FTEs end of period) 7,823 7,308 7.0% 7,565 3.4%
  1. Year to date

Key Performance Indicators

  • Record own mortgage production of EUR 5.8 billion
  • 707,000 new customers added in first quarter
  • Funds entrusted up EUR 1.8 billion excluding FX impact

ING Direct achieved solid results in the first quarter as continued expansion of the geographical footprint and the product offering helped fuel commercial growth and offset the impact of the adverse interest rate environment. The company has initiated the process to obtain a banking license in Japan and expects to launch there later this year.

As flat or inverted yield curves persisted in all currency zones, ING Direct continued to focus on growing its mortgage portfolio. A further EUR 5.8 billion in own-originated mortgages were added in the first quarter, taking the total to EUR 74.6 billion at the end of March. Currently 38% of total funds entrusted are invested in own-originated mortgages, which provide a higher spread than investments in asset-backed securities, and growth is expected to bring the mortgage portfolio to 50% of funds entrusted over the coming years to further bolster profitability. Mortgage

ING DIRECT

Underlying profit before tax (EUR million)

products contributed EUR 16 million to profit in the first quarter, up from break-even in the fourth and a loss in the first quarter of 2006.

The new payment accounts in the U.S. and Spain continued to gain popularity among new and existing customers. Some 115,000 had been opened in the U.S. and 125,000 in Spain by the end of March.

ING Direct has also stepped up the promotion of off-balance sheet funds, such as mutual funds. Net inflow into off-balance sheet funds reached EUR 1.4 billion in the first quarter, bringing the total to EUR 16.1 billion. Funds entrusted increased by EUR 1.8 billion excluding currency effects to EUR 197.0 billion as continued outflow in the U.K. was offset by strong growth in the U.S., France, Italy, Germany and Austria. Central Bank rates increased in two of the five currency zones where ING Direct operates and client rates on savings were raised in Germany, Austria, Spain and Italy. Total retail balances, including funds entrusted, off-balance sheet funds, residential mortgages and consumer loans, increased to EUR 290.5 billion. Commercial growth remained robust, and 707,000 new customers were added in the first quarter, bringing the total to 18.2 million.

Earnings Analysis: First Quarter

Underlying profit before tax at ING Direct remained strong at EUR 165 million, up 6.5% compared with the first quarter last year. The company maintained profitability in a challenging interest environment, while continuing to invest to grow the business and expand the product offering.

The results of Degussa Bank (a unit of ING DiBa in Germany that was sold on 31 December 2006) have been excluded from the underlying year-earlier figures. The activities of ING Card in the Benelux have been transferred to the Retail Banking business line, while the German card activities have been incorporated into ING DiBa.

Income

Total underlying income declined 1.2% to EUR 561 million, as a lower interest result was largely offset by higher commission income, supported by further growth in off-balance sheet funds, as well as realised gains on bonds. The interest margin declined to 0.76% from 0.87% in the fourth quarter and 0.94% in the first quarter of 2006.

Expenses

Operating expenses declined 3.5% to EUR 383 million and the cost/income ratio improved to 68.3% from 69.9% in the first quarter of 2006. Excluding marketing expenses, the operational costs base increased 7.4%, mainly due to higher staff numbers to

ING Direct: Geographical Breakdown

support the growth of the business, especially in own-originated mortgages and new products. The operational cost base (excluding marketing expenses) was 0.37% of total client retail balances in the first quarter compared with 0.39% a year earlier. The number of full-time staff rose to 7,823 from 7,308 a year earlier.

The addition to the provision for loan losses declined to EUR 12 million, or an annualised 7 basis points of average credit-riskweighted assets, down from 8 basis points.

RAROC

The after-tax risk-adjusted return on capital of ING Direct improved to 14.4% from 11.5% in the first quarter of 2006, partly due to lower tax charges. The pre-tax RAROC improved to 20.5% from 18.4%, supported by a 4.8% decline in economic capital to EUR 2.9 billion, mainly due to the improvements in RAROC methodology.

Underlying profit before tax (In EUR million) Number of Clients
(x 1.000)
Funds Entrusted
(In EUR billion)
Residential Mortgages
(In EUR billion)
1Q
2007
1Q
2006
31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
Canada 8 14 1,529 1,491 12.5 12.3 9.9 9.5
Spain 15 15 1,501 1,455 13.0 13.0 5.3 4.8
Australia 21 20 1,456 1,414 11.3 11.2 16.2 15.4
France 11 5 663 626 13.1 12.3 0.0 0.0
United States 12 35 4,949 4,629 39.1 36.0 13.8 12.5
Italy 14 5 829 792 14.5 14.0 2.0 1.8
Germany 90 69 5,834 5,703 58.1 57.2 26.6 25.0
Austria -6 -11 349 302 3.9 3.5 0.0 0.0
United Kingdom 0 3 1,108 1,099 31.5 36.3 0.9 0.1
Total 165 155 18,218 17,511 197.0 195.9 74.6 69.0

Geographical Breakdown

Higher results were posted in all euro-zone countries as well as Australia. Underlying profit before tax in Germany rose to EUR 90 million from EUR 69 million, supported by strong growth of mortgages and off-balance sheet funds. Austria, which was previously reported under Germany, is reporting normal start-up losses, which decreased compared with a year ago, supported

TOTAL RETAIL BALANCES

(EUR bln, end of period)

by strong growth in numbers of clients and funds entrusted.

Results from the U.S. declined to EUR 12 million due to increases in client rates and an inverse yield curve. Strong growth continued with 320,000 new customers added in the first quarter, while funds entrusted rose by USD 4.5 billion and residential mortgages grew by USD 1.8 billion. Profit from Canada declined to EUR 8 million, reflecting the impact of an inverted yield curve, while growth continued in both funds entrusted and residential mortgages.

The U.K. was break even compared with a profit of EUR 3 million in the first quarter last year. Outflows of funds entrusted continued in the first quarter, reaching GBP 3.0 billion as client rates were not raised in pace with increases in the Central Bank rates. ING Direct UK announced it would raise its client rate by 25 basis points to 5.0% from 1 June 2007, following the latest increase by the Bank of England. Residential mortgages, which were successfully introduced in October 2006, reached GBP 605 million at the end of March 2007, up from GBP 89 million at year-end.

ASSETS UNDER MANAGEMENT

Assets under Management distributed per Business Line
Total AUM by Business Line, 31 March 2007
In EUR billion 31 March
2007
31 Dec
2006
Insurance
Europe
Insurance
Americas
Insurance
Asia/Pacific
Wholesale
Banking
Retail
Banking
ING Direct
Third-party AUM:
- for insurance policyholders 129.3 127.1 33.9 67.7 27.7
- for institutional clients 128.2 118.3 32.1 24.8 12.8 56.5 1.9
- for retail clients 103.3 99.9 10.5 35.6 22.9 1.2 25.3 7.8
- for private banking clients 63.3 59.2 63.3
Total third-party AUM 424.0 404.5 76.6 128.1 63.4 57.8 90.5 7.8
Proprietary assets 195.3 195.5 87.0 75.9 26.8 5.6
Total assets under management 619.4 600.0 163.6 204.0 90.2 63.3 90.5 7.8
Net inflow (in quarter) 14.0 12.7 2.7 1.0 3.9 2.0 3.6 0.7
  • Total AuM up EUR 19.4 billion to EUR 619.4 billion
  • Net inflow reaches EUR 14.0 billion in first quarter
  • Third-party AuM increases 4.8% to EUR 424.0 billion

Assets under Management

Assets under management rose by EUR 19.4 billion in the first quarter to EUR 619.4 billion at the end of March as all business lines posted increases. The growth was driven mainly by a strong net inflow of EUR 14.0 billion, while higher equity markets contributed EUR 7.7 billion to the increase. Exchange rates had a negative impact of EUR 2.3 billion, mainly due to the weaker U.S. dollar. The growth was achieved entirely in thirdparty assets, which increased by EUR 19.5 billion, accounting for 68% of total assets under management. Proprietary assets under management remained stable.

Inflow

Strong sales at Insurance Asia/Pacific and Retail Banking drove the increase in net inflow to EUR 14.0 billion, up EUR 1.3 billion compared with the fourth quarter of 2006. Insurance Asia/Pacific accounted for EUR 3.9 billion of the net inflow, supported by successful fund launches in China. Retail Banking also posted a net inflow of EUR 3.6 billion, driven by strong net inflows at ING Private Banking. Insurance Europe contributed EUR 2.7 billion as third-party sales by ING Investment Management and the Dutch insurers showed sound inflows.

ASSETS UNDER MANAGEMENT

(EUR bln, end of period)

MOVEMENT IN AUM

Assets under Management by Manager

Total Third-Party Assets Proprietary Assets
In EUR billion 31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
ING Investment Management Europe 156.6 151.8 95.9 92.1 60.7 59.7
ING Investment Management Americas 148.1 148.1 73.9 72.9 74.2 75.2
ING Investment Management Asia/Pacific 73.4 69.4 47.3 44.0 26.0 25.4
ING Investment Management 378.1 369.3 217.2 209.0 160.9 160.3
ING Real Estate 71.3 68.1 59.2 54.8 12.1 13.3
ING Private Banking 54.7 51.4 54.7 51.4
Other 33.3 31.9 10.9 10.0 22.4 21.9
Assets managed internally 537.3 520.7 342.0 325.2 195.3 195.5
Funds managed externally 82.0 79.3 82.0 79.3
Total assets under management 619.4 600.0 424.0 404.5 195.3 195.5

Assets under Management by Manager

The asset management business units manage EUR 537.3 billion of assets, of which EUR 195.3 billion are proprietary assets of ING Group and EUR 342.0 billion are third-party assets. In addition, ING's business lines have distributed EUR 82.0 billion of funds managed by external fund managers under open-architecture systems, illustrating the strength of ING's distribution channels.

ING Investment Management

ING Investment Management oversees both third-party assets and proprietary assets of ING Group. Total assets managed by ING IM amounted to EUR 378.1 billion, of which EUR 217.2 billion is third-party assets. Total third-party assets increased 3.9% in the first quarter as a result of a solid net inflow of EUR 5.6 billion.

The third-party assets at ING IM Europe increased 4.1% to EUR 95.9 billion, driven by strong momentum in Central Europe in both affiliate (ING) and non-affiliate distribution, particularly in Poland. Cross-regional sales in Japan resulted in an inflow of EUR 0.6 billion to Fixed Income strategies managed by ING IM Europe.

ING IM Americas increased its third-party assets by 1.4% to EUR 73.9 billion. Sales of Structured Assets and Alternative products totalled EUR 0.8 billion, including Senior Bank Loan, Closed End Fund and Collateralized Loan Obligations (CLOs). Retail mutual fund sales continued to be strong, particularly in the international categories with 69% of first-quarter sales coming from non-domestic funds. A Portable Alpha solution for a large client was also funded with EUR 0.4 billion in assets. Six countries collaborated to implement this multi-strategy Portable Alpha client mandate, which uses 15 investment strategies from across every region of ING IM.

In Asia the third-party assets increased 7.5% to EUR 47.3 billion driven by favourable sales in China. The newly launched "Core Value Fund" raised EUR 1.0 billion and the re-launched Quality Growth Fund sourced an additional EUR 0.3 billion. ING IM also raised EUR 0.2 billion for the ING Asia/Pacific High Dividend Equity Income Fund in the U.S., a unique closed-end-fund that focuses equities with a high dividend yield in Asia/Pacific. The fund uses equity management capabilities of ING IM Asia/ Pacific, the structured product expertise of ING IM Europe, and was developed and distributed by ING IM Americas.

At the end of the first quarter ING IM had delivered a sound performance with 75% of mutual funds assets outperforming their benchmark and 65% outperforming their peer median on a 3-year basis.

ING Real Estate

Assets under management at ING Real Estate increased 4.7% to EUR 71.3 billion, driven by continued growth of the Investment Management business. The total portfolio, including Real Estate Finance, rose 4.1% to EUR 94.4 billion at the end of the first quarter from EUR 90.7 billion at the end of 2006.

The investment performance of ING's real estate funds continued to underpin the growth of this business, particularly in the U.S., where the impact of a softening and patchy residential market and the problems on the sub-prime mortgage market were minimal due to our limited exposure to these sectors.

Strong growth of the Investment Management business added EUR 3.6 billion to assets under management, most of which represents new inflow from third party clients.

The Development portfolio declined slightly to EUR 2.1 billion, compared with EUR 2.5 billion at the end of 2006, mainly due to a transfer in Australia and the US to ING Real Estate Investment Management.

ING REAL EST ATE POR TFOLIO

(EUR bln end of period)

ING Private Banking

ING Private Banking administers EUR 63.3 billion of assets for its clients of which EUR 5.0 billion was invested in investment funds from ING and EUR 4.4 billion in externally managed funds. Total administered assets increased by EUR 4.1 billion in the first quarter driven by a sound net inflow of EUR 3.1 billion, which has improved more than 100% compared to previous quarter. Net inflow was mainly raised through strong sales across all locations.

CAPITAL MANAGEMENT

Capital Base: ING Group
In EUR million 31 March
2007
31 Dec
2006
Shareholders' equity (in parent) 40,117 38,266
+ Group hybrid capital 7,555 7,606
+ Group leverage (core debt) 4,162 4,210
Total capitalisation (Bank + Insurance) 51,834 50,082
– Revaluation reserves fixed income & other 2,822 3,352
– Group leverage (core debt) (d) 4,162 4,210
Adjusted equity (e) 44,851 42,520
Debt/equity ratio (d/(d+e)) 8.49% 9.01%

• Net income drives growth in capital base

  • Debt/equity ratio improves further to 8.49%
  • ING plans to buy back EUR 5 billion in shares

ING's Capital Base

ING's capital position strengthened further in the first quarter. Shareholders' equity increased from EUR 38.3 billion to EUR 40.1 billion, mainly due to EUR 1.9 billion of net profit and an increase in unrealized gains in the equity portfolio. That was partially offset by a decline in the revaluation reserves for cash flow hedges and debt securities.

Capital Market Transactions

To rebalance the delta hedge portfolio for employee options ING sold 2,650,000 (depository receipt for) ordinary shares in February. In March ING Group issued 5,215,790 (depository receipt for) ordinary shares to fulfil the obligation arising from the employee share plan and bought 4,075,830 of these newly issued ordinary shares back from ING employees. As of 31 March 2007 the hedge book holds 53.7 million (depositary receipts for) ordinary ING shares representing 2.4% of the total 2,211 million shares outstanding.

Capital Ratios

The leverage position of ING Group remained well within the 10% target, declining to 8.49% from 9.01% at the end of 2006, reflecting an increase in adjusted equity and a small decrease in core debt. In the first quarter the leverage ratio for insurance increased from 14.15% to 15.52% following a change in the methodology for calculating core debt for Insurance to bring it more into line with the calculation for ING Group (i.e. the sum of shareholdings in operating subsidiaries minus the sum

Capital Ratios: ING Insurance

In EUR million 31 March
2007
31 Dec
2006
Adjusted equity (e) 29,362 29,123
Core debt (d)1 5,395 4,802
Debt/equity ratio (d/(d+e)) 15.52% 14.15%
Available regulatory capital (a) 26,007 25,505
E.U. required regulatory capital (b) 9,379 9,296
Capital coverage ratio (a/b) 277% 274%
Buffer for equities & real estate (c) 7,718 7,101
Internal capital coverage ratio (a/b+c) 152% 156%
  1. Core debt methodology was changed per 1/1/2007. The comparable figure for core debt at 13/12/2006 using the new method is EUR 5,648 million

ADJUSTED EQUITY

(EUR bln end of period)

of Group equity and hybrids). The change led to a 209 basispoint increase in the debt/equity ratio per 31 December 2006 to 16.24%, thus breaching its 15% limit. The increase was partially offset in the first quarter, mainly due to a return of capital by ING Canada through a share buy-back.

The E.U. capital coverage ratio of ING Insurance improved slightly to 277% from 274%. The Tier-1 ratio of the Bank increased from 7.63% to 7.66%. Risk-weighted assets declined due to the implementation of the Standardised Approach for securitisations, which the Dutch central bank allowed from 1 January for banks that are moving to Advanced Internal Rating-Based methodology under Basel II in 2008. Tier-1 capital declined due to a dividend payment to ING Group.

Share buyback

Given ING's strong capital position and the increased leverage capacity that is expected to develop under Basel II, ING announced today that it plans to buy back up to EUR 5 billion in shares, starting in June and continuing for approximately 12 months.

Credit Ratings

Standard & Poor's maintains a stable outlook on the ratings of ING Group (AA-), ING Insurance (AA-) and ING Bank (AA). Moody's also maintains a stable outlook for ING Insurance (Aa3) and has upgraded the ratings of ING Group (from Aa3 to Aa2) and ING Bank (from Aa2 to Aaa) in February 2007. After refinements of Moody's new Joint Default Analysis methodology the rating of ING Bank was recently adjusted again from Aaa to Aa1.

Capital Ratios: ING Bank
In EUR million 31 March
2007
31 Dec
2006
Core Tier-1 19,862 20,058
Hybrid Tier-1 5,688 5,726
Total Tier-1 capital 25,551 25,784
Other capital 11,146 11,445
BIS Capital 36,696 37,229
Risk-weighted assets2 333,722 337,926
Tier-1 ratio 7.66% 7.63%
BIS ratio 11.00% 11.02%
  1. Including Basel II Standardised Approach for securitisation as of 1/1/2007

APPENDIX 1: KEY FIGURES

ING Group: Key Figures
Quarterly Figures Annual Figures
1Q2007 1Q2006 FY2006 FY2005 FY2004 FY20031 FY20021
Income (EUR million)
Insurance operations 14,821 15,696 59,642 57,403 55,602 53,223 59,729
Banking operations 3,757 3,661 14,195 13,848 12,678 11,680 11,201
Total income2 18,516 19,310 73,621 71,120 68,159 64,736 70,913
Operating expenses
Insurance operations 1,370 1,297 5,275 5,195 4,746 4,897 5,203
Banking operations 2,373 2,213 9,087 8,844 8,795 8,184 8,298
Total operating expenses 3,743 3,510 14,362 14,039 13,541 13,081 13,501
Impairments/addition to loan loss provision 1 -25 114 99 475 1,288 2,099
Insurance profit before tax 1,076 1,254 4,935 3,978 4,322 3,506 4,453
Banking profit before tax 1,384 1,473 5,005 4,916 3,418 2,371 1,468
Total profit before tax 2,460 2,727 9,940 8,894 7,740 5,877 5,921
Taxation 502 629 1,907 1,379 1,709 1,490 1,089
Third-party interests 65 92 341 305 276 344 332
Net profit 1,894 2,006 7,692 7,210 5,755 4,043 4,500
FIGURES PER ORDINARY SHARE (EUR)
Net profit 0.88 0.93 3.57 3.32 2.71 2.00 2.32
Distributable net profit 0.88 0.93 3.57 3.32 2.71 2.00 2.20
Dividend 1.32 1.18 1.07 0.97 0.97
Shareholders' equity (in parent) 18.56 16.87 17.78 16.96 12.95 10.08 9.14
BALANCE SHEET (EUR BILLION)
Total assets 1,282 1,201 1,227 1,159 964 779 716
Capital & Reserves 40 36 38 37 28 21 18
Capital Ratios (%)
ING Group debt/equity ratio 8.5% 8.4% 9.0% 9.4% 12.6%
Insurance capital coverage ratio 277% 277% 274% 255% 204% 180% 169%
Insurance debt/equity ratio 15.5% 12.7% 14.2% 13.4% 14.4%
Bank Tier-1 ratio 7.66% 7.43% 7.63% 7.32% 6.92% 7.59% 7.31%
Market capitalisation (EUR billion) 70 72 74 65 49 39 32
Ordinary shares outstanding (million) 2,211 2,205 2,205 2,205 2,205 2,115 1,993
Preference shares outstanding (million) 63 87 63 87 87 87 87
Warrants B in issue until 5 January 2008 (million) 17 17 17 17 17 17 17
KEY PERFORMANCE INDICATORS
- Net return on equity (ROE) 20.8% 24.8% 23.5% 26.6% 25.4% 21.5% 17.4%
- Net profit growth -6% 3% 7% 25% n/a -10% -2%
Insurance
- Value of new life business 168 248 807 805 632 440 519
- Internal rate of return (life) 12.2% 14.0% 13.3% 13.2% 12.1% 10.9% 11.5%
- Combined ratio (non-life) 97% 87% 91% 95% 94% 98% 102%
Banking
- Cost/income ratio (total) 63.2% 60.4% 64.0% 63.9% 69.4% 70.1% 74.1%
- RAROC after tax (total) 23.4% 24.0% 19.7% 22.6% 14.5%
Assets under management (EUR billion) 619 555 600 547 492 463 449
Employees (FTEs end of period) 118,592 117,949 119,801 116,614 112,195 114,335 116,200
  1. Figures according to Dutch GAAP. 2. Including inter-company eliminations

APPENDIX 2: KEY FIGURES PER QUARTER

ING Group: Key Figures per Quarter
In EUR million 1Q2007 4Q2006 3Q2006 2Q2006 1Q2006
Underlying profit before tax:
Insurance Europe 468 641 540 704 443
Insurance Americas 533 539 512 457 484
Insurance Asia/Pacific 159 140 168 157 156
Corporate Line Insurance -84 20 -195 -2 122
Underlying profit before tax from
Insurance
1,076 1,340 1,025 1,316 1,205
Wholesale Banking 737 546 527 717 735
Retail Banking 539 444 469 454 568
ING Direct 165 172 177 190 155
Corporate Line Banking -56 -14 -43 -25 -20
Underlying profit before tax from
Banking
1,384 1,148 1,130 1,336 1,438
Underlying profit before tax 2,460 2,488 2,155 2,652 2,643
Taxation 502 284 426 557 597
Underlying profit before minority interests 1,959 2,204 1,729 2,095 2,046
Minority interests 65 85 76 86 89
Underlying net profit 1,894 2,119 1,653 2,009 1,957
Net gains/losses on divestments -23 -83 -9 30
Net profit from divested units 5 1 14 19
Special items after tax
Net profit attributable to shareholders 1,894 2,101 1,571 2,014 2,006
Earnings per share (in EUR) 0.88 0.98 0.73 0.93 0.93
Divestments & Special Items after tax per Quarter
In EUR million 1Q2007 4Q2006 3Q2006 2Q2006 1Q2006
Underlying net profit 1,894 2,119 1,653 2,009 1,957
Net gain/losses on divestments:
- sale Degussa Bank -23
- gain on unwinding Piraeus 19
- Australia non-life 11
- sale of William de Broë -9
- sale Deutsche Hypothekenbank -83
Total gains/losses on divestments -23 -83 -9 30
Profit after tax from divested units 5 1 14 19
Total special items
Net profit (attributable to shareholders) 1,894 2,101 1,571 2,014 2,006

APPENDIX 3: CONSOLIDATED PROFIT & LOSS ACCOUNT

ING Group: Consolidated Profit & Loss Account on Underlying Basis
ING Group1 Insurance Banking
In EUR million 1Q2007 1Q2006 Change 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 11,634 12,525 -7.1% 11,634 12,525
Interest result banking operations 2,142 2,323 -7.8% 2,184 2,351
Commission income 1,209 1,106 9.3% 465 416 744 690
Total investment & other income 3,531 3,241 8.9% 2,722 2,707 829 554
Total underlying income 18,516 19,195 -3.5% 14,821 15,648 3,757 3,595
Underwriting expenditure 12,051 12,805 -5.9% 12,051 12,805
Operating expenses 3,743 3,474 7.7% 1,370 1,297 2,373 2,177
Other interest expenses 261 293 -10.9% 323 341
Addition to loan loss provisions/impairments 1 -20 1 -20
Total underlying expenditure 16,056 16,552 -3.0% 13,745 14,443 2,373 2,157
Underlying profit before tax 2,460 2,643 -6.9% 1,076 1,205 1,384 1,438
Taxation 502 597 -15.9% 189 228 313 369
Underlying profit before minority interests 1,958 2,046 -4.3% 887 977 1,071 1,069
Minority interests 65 89 -27.0% 39 78 26 11
Underlying net profit 1,894 1,957 -3.2% 848 899 1,045 1,058
Net gains/losses on divestments 30 30
Net profit from divested units 19 19
Special items after tax
Net profit (attributable to shareholders) 1,894 2,006 -5.6% 848 929 1,045 1,077
  1. Including inter-company eliminations
Divestments & Special Items after tax
ING Group Insurance Banking
In EUR million 1Q2007 1Q2006 Change 1Q2007 1Q2006 1Q2007 1Q2006
Underlying net profit 1,894 1,957 -3.2% 848 899 1,045 1,058
Gains/losses on divestments:
- gain on unwinding Pireaus 19 19
- Australia non-life 11 11
Total gains/losses on divestments 30 30
Profit after tax from divested units 19 19
Total special items
Total net profit 1,894 2,006 -5.6% 848 929 1,045 1,077
ING Group: Total Consolidated Profit & Loss Account
ING Group1 Insurance Banking
In EUR million 1Q2007 1Q2006 Change 1Q2007 1Q2006 1Q2007 1Q2006
Gross premium income 11,634 12,525 -7.1% 11,634 12,525
Interest result banking operations 2,142 2,367 -9.5% 2,184 2,395
Commission income 1,209 1,121 7.9% 465 416 744 705
Total investment & other income 3,531 3,297 7.1% 2,722 2,756 829 561
Total income 18,516 19,310 -4.1% 14,821 15,697 3,757 3,661
Underwriting expenditure 12,051 12,805 -5.9% 12,051 12,805
Operating expenses 3,743 3,510 6.6% 1,370 1,297 2,373 2,213
Other interest expenses 261 293 -10.9% 323 341
Addition to loan loss provisions/impairments 1 -25 1 -25
Total expenditure 16,056 16,583 -3.2% 13,745 14,443 2,373 2,188
Total profit before tax 2,460 2,727 -9.8% 1,076 1,254 1,384 1,473
Taxation 502 629 -20.2% 189 247 313 382
Profit before minority interests 1,958 2,098 -6.7% 887 1,007 1,071 1,091
Minority interests 65 92 -29.3% 39 78 26 14
Net profit (attributable to shareholders) 1,894 2,006 -5.6% 848 929 1,045 1,077
  1. Including inter-company eliminations
Divestments & Special Items before tax
ING Group Insurance Banking
In EUR million 1Q2007 1Q2006 Change 1Q2007 1Q2006 1Q2007 1Q2006
Underlying profit before tax 2,460 2,643 -6.9% 1,076 1,205 1,384 1,438
Gains/losses on divestments:
- gain on unwinding Piraeus 34 34
- Australia non-life 15 15
Total gains/losses on divestments 49 49
Profit before tax from divested units 35 35
Total profit before tax 2,460 2,727 -9.8% 1,076 1,254 1,384 1,473

APPENDIX 4: CONSOLIDATED BALANCE SHEET

ING Group: Consolidated Balance Sheet
ING Group ING Insurance ING Bank Holding/Eliminations
In EUR million 31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
31 March
2007
31 Dec
2006
ASSETS
Cash and balances with central banks 17,333 14,326 3,130 3,017 14,541 11,769 -338 -460
Amounts due from banks 55,693 39,868 55,693 39,868
Financial assets at fair value through P&L 343,786 317,470 119,342 114,668 224,908 203,639 -464 -837
Investments 302,487 311,581 140,633 140,490 161,545 171,091 309
Loans and advances to customers 495,535 474,437 38,001 37,559 458,974 437,774 -1,440 -896
Reinsurance contracts 6,481 6,529 6,481 6,529
Investments in associates 5,299 4,343 4,081 3,151 1,243 1,223 -25 -31
Investment property 5,014 6,974 1,390 3,310 3,623 3,665 1 -1
Property and equipment 5,863 6,031 816 1,051 5,047 4,980
Intangible assets 3,378 3,522 3,097 3,232 375 385 -94 -95
Deferred acquisition costs 10,306 10,163 10,306 10,163
Other assets 31,030 31,063 10,677 10,601 20,414 20,591 -61 -129
Total assets 1,282,205 1,226,307 337,954 333,771 946,363 894,985 -2,112 -2,449
EQUITY AND LIABILITIES
Share capital & share premium 8,885 8,878 4,548 4,548 7,048 7,048 -2,711 -2,718
Revaluation reserve equities 6,643 5,876 5,870 5,120 549 528 224 228
Revaluation reserve fixed income 2,531 3,064 1,632 1,851 899 1,213
Other revaluation reserves 506 513 117 127 389 386
Currency translation reserve -664 -473 -421 -257 15 42 -258 -258
Other reserves 22,216 20,408 11,368 10,528 12,310 12,081 -1,462 -2,201
Shareholders' equity (in parent) 40,117 38,266 23,114 21,917 21,210 21,298 -4,207 -4,949
Minority interests 1,938 2,949 879 1,770 1,086 1,204 -27 -25
Total equity 42,055 41,215 23,993 23,687 22,296 22,502 -4,234 -4,974
Liabilities
Preference shares 215 215 215 215
Subordinated loans 5,976 6,014 4,008 4,043 17,642 18,073 -15,674 -16,102
Debt securities in issue 82,277 78,133 4,985 5,439 72,048 67,464 5,244 5,230
Other borrowed funds 28,926 29,639 15,712 16,015 13,214 13,624
Insurance and investment contracts 272,217 268,683 272,217 268,683
Amounts due to banks 124,285 120,839 124,285 120,839
Customer deposits and other funds on deposit 518,796 496,680 519,315 496,775 -519 -95
Financial liabilities at fair value through P&L 167,697 146,611 970 930 166,986 145,923 -259 -242
Other liabilities 39,761 38,278 16,069 14,974 23,791 23,409 -99 -105
Total liabilities 1,240,150 1,185,092 313,961 310,084 924,067 872,483 2,122 2,525
Total equity and liabilities 1,282,205 1,226,307 337,954 333,771 946,363 894,985 -2,112 -2,449

Changes in Shareholders' Equity

ING Group ING Insurance ING Bank Holding/Eliminations
In EUR million 1Q2007 4Q2006 1Q2007 4Q2006 1Q2007 4Q2006 1Q2007 4Q2006
Shareholders' equity beginning of period 38,266 36,729 21,917 20,707 21,298 21,591 -4,949 -5,569
Net profit for period 1,894 2,100 857 1,181 1,034 922 3 -3
Unrealised revaluations equity securities 989 662 966 658 27 4 -4
Unrealised revaluations debt securities -347 -641 -266 -164 -81 -477
Deferred interest crediting to life policyholders 232 212 232 212
Realised gains equity securities released to P&L -327 -296 -216 -217 -111 -79
Realised gains debt securities released to P&L -65 -53 -8 -32 -57 -21
Change in cashflow hedge reserve -353 -123 -177 13 -176 -136
Other revaluations -30 192 8 -70 -38 257 5
Changes re-own shares -64 -104 -64 -104
Exchange rate differences -59 -434 -178 -244 119 -190
Cash dividend -800 -600 800 600
Employee stock option and share plans 27 24 14 14 16 12 -3 -2
Other -46 -2 -35 -141 -21 15 10 124
Total changes 1,851 1,537 1,197 1,210 -88 -293 742 620
Shareholders' equity end of period 40,117 38,266 23,114 21,917 21,210 21,298 -4,207 -4,949
ING's Capital Base and Key Ratios
ING Group ING Insurance ING Bank
In EUR million 31 Mar 2007 31 Dec 2006 31 Mar 2007 31 Dec 2006 31 Mar 2007 31 Dec 2006
Shareholders' equity (in parent) 40,117 38,266 23,114 21,917 21,210 21,298
Group hybrid capital 7,555 7,606 1,652 1,665 5,688 5,726
Core debt 4,162 4,210
Total capitalisation 51,834 50,082 24,766 23,583 26,898 27,024
Revaluation reserves fixed income etc, -2,822 -3,352 -1,889 -2,097 -1,027 -1,350
Revaluation reserves excluded from Tier-1 -1,296 -1,256
Insurance hybrid capital 2,250 2,250
Minorities 879 1,770 1,245 1,367
Deductions Tier-1 (as of 2007) 0 0 -269 0
Available regulatory capital 26,007 25,505 25,551 25,784
Other qualifying capital 11,146 11,445
DAC/ViF adjustment (50%) 3,356 3,618
Group leverage (core debt) -4,162 -4,210
Adjusted Equity (e) 44,851 42,520 29,362 29,123 36,696 37,229
KEY RATIOS
Core debt (d)1 4,162 4,210 5,395 4,802
Debt/Equity ratio (d/(d+e)) 8.49% 9.01% 15.52% 14.15%
Capital coverage ratio 277% 274%
Risk weighted assets 333,722 337,926
Tier-1 ratio Bank 7.66% 7.63%
BIS ratio Bank 11.00% 11.02%
  1. Core debt methodology was changed per 1/1/2007. The comparable figure for core debt at 13/12/2006 using the new method is EUR 5,648 million

APPENDIX 5: CONSOLIDATED CASH FLOW STATEMENT

ING Group: Consolidated Cash Flow Statement
ING Group1 ING Insurance ING Bank Holding/Eliminations
In EUR million 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006 1Q2007 1Q2006
Net cash flow from operating activities -8,383 3,050 2,856 5,083 -11,607 -806 368 -1,227
Investments and advances:
- group companies -59 -59
- associates -168 -65 -111 -40 -57 -25
- available-for-sale investments -74,822 -83,379 -50,210 -53,375 -24,298 -30,004 -314
- held-to-maturity investments
- investment properties -196 -137 -166 -54 -30 -83
- property and equipment -99 -116 -28 -49 -71 -67
- assets subject to operating leases -384 -301 -384 -301
- investments for the risk of policyholders -12,362 -10,364 -12,362 -10,364
- other investments -82 -48 -62 -20 -20 -28
Disposals and redemptions:
- group companies 1 1
- associates 212 78 121 7 91 71
- available-for-sale investments 80,529 71,567 48,544 50,970 31,985 20,597
- held-to-maturity investments 249 517 249 517
- investment properties 178 170 84 69 94 101
- property and equipment 27 42 3 35 24 7
- assets subject to operating leases 100 120 100 120
- investments for the risk of policyholders 11,734 9,275 11,734 9,275
- other investments 9 21 2 16 7 5
Net cash flow from investing activities 4,867 -12,620 -2,509 -3,530 7,690 -9,090 -314
Proceeds from issuance of subordinated loans 865 116 1,890 -116 -1,025
Repayments of subordinated loans -473 -408 473 408
Proceeds from borrowed funds and debt securities 90,475 67,404 19,232 19,349 75,048 50,335 -3,805 -2,280
Repayment from borrowed funds and debt securities -86,833 -63,681 -19,556 -19,814 -70,410 -48,043 3,133 4,176
Issuance of ordinary shares 7 1 7 1
Payments to acquire treasury shares -372 -503 -5 -21 -367 -482
Sale of treasury shares 136 151 20 34 217 -101 117
Dividends paid/received -8 -8 -800 -400 800 400
Net cash flow from financing activities 3,405 4,237 -317 -452 3,698 3,374 24 1,315
Net cash flow -111 -5,333 30 1,101 -219 -6,522 78 88
Cash and equivalents at beginning of period -1,795 3,335 3,017 2,745 -4,352 970 -460 -379
Effect of exchange-rate on cash and equivalents 74 -219 83 -141 -54 -67 45 -12
Cash and equivalents at end of period -1,832 -2,217 3,130 3,705 -4,625 -5,619 -337 -303
- of which Treasury bills and other eligible bills 6,445 11,530 6,445 11,530
- of which Amounts due to/from banks -25,610 -24,629 -25,610 -24,629
- of which Cash and balances with central banks 17,333 10,882 3,130 3,705 14,540 7,480 -337 -303
  1. Including inter-company eliminations

APPENDIX 6: ADDITIONAL INFORMATION

P&L Life Insurance
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Gross premium income 9,882 10,695 -7.6% 9,825 0.6%
Commission income 423 379 11.6% 391 8.2%
Direct investment income 2,313 2,206 4.9% 2,255 2.6%
Realised gains & fair value changes 152 216 -29.6% 330 -53.9%
Total investment & other income 2,465 2,422 1.8% 2,585 -4.6%
Total underlying income 12,771 13,496 -5.4% 12,801 -0.2%
Reinsurance and retrocession premiums 505 540 -6.5% 540 -6.5%
Net benefits life insurance for risk company 6,470 6,029 7.3% 7,290 -11.2%
Changes in life provisions for risk company 3,139 4,377 -28.3% 2,088 50.3%
Profit sharing and rebates 43 85 -49.4% 251 -82.9%
Change in deferred acquisition costs -244 -356 -31.5% -306
Other underwriting expenditure 667 740 -9.9% 707 -5.7%
Underwriting expenditure 10,580 11,415 -7.3% 10,570 0.1%
Operating expenses 1,021 944 8.2% 1,083 -5.7%
Other interest expenses 322 331 -2.7% 191 68.6%
Other impairments 1 13 -92.3%
Total underlying expenditure 11,923 12,690 -6.0% 11,857 0.6%
Underlying profit before tax 847 806 5.1% 944 -10.3%
Taxation 146 144 1.4% -8
Minority interests 15 42 -64.3% 43 -65.1%
Underlying net profit life insurance 686 620 10.6% 909 -24.5%
P&L Non-Life Insurance
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Gross premium income 1,752 1,830 -4.3% 1,440 21.7%
Commission income 42 37 13.5% 27 55.6%
Direct investment income 211 178 18.5% 173 22.0%
Realised gains & fair value changes 53 107 -50.5% 62 -14.5%
Total investment & other income 263 285 -7.7% 235 11.9%
Total underlying income 2,057 2,152 -4.4% 1,702 20.9%
Reinsurance & retrocession premiums 99 94 5.3% 77 28.6%
Changes in provision for unearned premiums 252 244 3.3% -115
Net claims non-life 912 864 5.6% 850 7.3%
Changes in claims provision 48 -76 -114
Total claims incurred 960 788 21.8% 736 30.4%
Profit sharing and rebates 8 -2
Change in deferred acquisition costs -23 -18 27.8% 17
Other underwriting expenditure 184 274 -32.8% 236 -22.0%
Underwriting expenditure 1,471 1,390 5.8% 949 55.0%
Operating expenses 351 353 -0.6% 347 1.2%
Other interest expenses 6 10 -40.0% 9 -33.3%
Other impairments 1
Total underlying expenditure 1,828 1,753 4.3% 1,306 40.0%
Underlying profit before tax 229 399 -42.6% 396 -42.2%
Taxation 42 84 -50.0% 95 -55.8%
Minority interests 25 36 -30.6% 26 -3.8%
Underlying net profit non-life insurance 162 279 -41.9% 275 -41.1%
Insurance Investment & Other Income
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Income from debt securities and loans 1,707 1,955 -12.7% 1,718 -0.6%
Dividend income 102 72 41.7% 108 -5.6%
Rental income 20 48 -58.3% 45 -55.6%
Other 688 308 123.4% 558 23.3%
Direct investment income 2,517 2,383 5.6% 2,429 3.6%
Realised gains/losses & impairments on debt
securities1
11 5 120.0% 46 -76.1%
Realised gains/losses & impairments on equity
securities
237 188 26.1% 225 5.3%
Realised gains/losses & fair value changes
private equity
49 69 -29.0% 36 36.1%
Change in fair value real estate investments 115 104 10.6% 152 -24.3%
Changes in fair value non-trading derivatives3 -208 -42 -69
Realised gains/losses & fair value changes
on investments
205 324 -36.7% 390 -47.4%
Total underlying investment & other income 2,722 2,707 0.6% 2,819 -3.4%
  1. Approximately 50% of this amount has been transferred to the provision for deferred profit sharing (shadow accounting). Realised gains also include recoveries of previous

impairments 2. Including fair-value changes real estate participations

  1. Largely offset in underwriting expenditure
Banking Commission. Investment & Other Income
In EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Funds transfer 150 155 -3.2% 113 32.7%
Securities business 190 210 -9.5% 185 2.7%
Insurance broking 52 42 23.8% 46 13.0%
Management fees 190 175 8.6% 210 -9.5%
Brokerage and advisory fees 70 52 34.6% 54 29.6%
Other 93 56 66.1% 83 12.0%
Total underlying commission income 744 690 7.8% 691 7.7%
Rental income 66 27 144.4% 41 61.0%
Other investment income 40 18 122.2% 28 42.9%
Direct income from investments 106 45 135.6% 69 53.6%
Realised gains/losses on bonds 74 42 76.2% 31 138.7%
Realised gains/losses on equities 114 18 533.3% 88 29.5%
Change in fair value real estate 26 8 225.0% 37 -29.7%
Realised gains/losses & fair value changes 213 68 213.2% 156 36.5%
Total underlying investment income 320 113 183.2% 225 42.2%
Valuation results non-trading derivatives -22 51 -143.1% 110 -120.0%
Net trading income 349 247 41.3% 58 501.7%
Other 181 143 26.6% 161 12.4%
Total underlying other income 508 441 15.2% 329 54.4%
Recurring Operating Expenses
in EUR million 1Q2007 1Q2006 Change 4Q2006 Change
Underlying operating expenses Insurance 1,370 1,297 5.6% 1,430 -4.2%
Underlying operating expenses Banking 2,373 2,177 9.0% 2,377 -0.2%
Underlying operating expenes ING Group 3,743 3,474 7.7% 3,807 -1.7%
OPS/IT transformation 7
Reorganisations, NN, OPS&IT 12 30
Accelerated software depreciation 33
Compliance costs 42 7 76
Reclassification of payment expenses 4 -52
Other 4 -17 21
Total non-recurring items 65 -6 108
FX impact 96 15
Recurring expenses Insurance 1,356 1,208 12.3% 1,372 -1.2%
Recurring expenses Banking 2,323 2,176 6.8% 2,313 0.4%
Recurring operating expenses ING Group 3,679 3,384 8.7% 3,685 -0.2%
Expenses ING Real Estate 118 96 22.9% 132 -10.6%
Expenses Central Europe 76 64 18.8% 79 -3.8%
Expenses Asia/Pacific 257 201 27.9% 267 -3.7%
Total investments in growth 451 361 24.9% 478 -5.6%
Recurring expenses ING Group excluding
investments in growth businesses
3,228 3,023 6.8% 3,207 0.7%
Life Insurance Value of New Business Statistics: First Quarter
New Production 1Q2007 New Production 1Q2006
In EUR million Value
of New
Business
Present
Value of
Premiums
VNB/PV
Premiums
Investment
in New
Business
Acquisition
Expense
Overruns
Value
of New
Business
Present
Value of
Premiums
VNB/PV
Premiums
Investment
in New
Business
Acquisition
Expense
Overruns
Netherlands 13 649 2.0% 35 2 25 725 3.4% 34 1
Belgium (& Luxembourg) 5 424 1.2% 13 1 2 312 0.6% 12 1
Rest of Europe 35 953 3.7% 33 1 26 726 3.6% 32 -1
Insurance Europe 53 2,026 2.6% 81 4 53 1,763 3.0% 78 1
U.S. 27 5,209 0.5% 253 9 60 5,600 1.1% 238 7
Latin America 6 131 4.6% 26 3 11 181 6.1% 33 3
Insurance Americas 33 5,340 0.6% 279 12 71 5,781 1.2% 271 10
Australia & NZ 11 369 3.0% 15 - 5 350 1.4% 13 -
Japan 8 864 0.9% 39 3 32 1,594 2.0% 66 2
South Korea 30 1,022 2.9% 21 1 54 1,067 5.1% 15 3
Taiwan 33 471 7.0% 28 -1 30 361 8.3% 30 -
Rest of Asia - 198 0.0% 18 8 3 199 1.5% 14 4
Insurance Asia/Pacific 82 2,924 2.8% 121 11 124 3,571 3.5% 138 9
Total 168 10,290 1.6% 481 27 248 11,115 2.2% 487 20
Life New Business Production from Developing Markets: First Quarter
New Production 1Q2007 New Production 1Q2006
In EUR million Annual
Premium
Single Premium VNB IRR1 Annual
Premium
Single Premium VNB IRR1
Insurance Europe 64 142 26 18.8% 53 78 19 17.0%
Insurance Americas 77 36 6 11.8% 61 80 11 12.8%
Insurance Asia/Pacific 317 238 64 17.0% 326 90 87 21.7%
Total 458 416 96 16.6% 440 248 117 18.7%

The ING Group Condensed consolidated interim accounts for the period ended 31 March 2007 (in accordance with IAS 34 "Interim Financial reporting" and including the review report from Ernst & Young) are included in the ING Group Statistical Supplement, which is available on www.ing.com.

In preparing the financial information in this press release, the same accounting principles are applied as in the Q1 2007 interim accounts. All figures in this press release are unaudited. Small differences are possible in the tables due to rounding.

Certain of the statements contained in this release are statements of future expectations and other forward-looking statements. These expectations are based on management's current views and assumptions and involve known and unknown risks and uncertainties. Actual results, performance or events may differ materially from those in such statements due to, among other things, (i) general economic conditions, in particular economic conditions in ING's core markets, (ii) performance of financial markets, including developing markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) general competitive factors, (ix) changes in laws and regulations, and (x) changes in the policies of governments and/or regulatory authorities. ING assumes no obligation to update any forward-looking information contained in this document.