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Hrvatska Poštanska Banka d.d.

Annual Report Apr 28, 2017

2090_rns_2017-04-28_455efe91-1be4-4922-8224-d8de389832c6.pdf

Annual Report

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HRVATSKA POŠTANSKA BANKA P.L.C.

Annual Report for 2016

Zagreb, April 2017

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CONTENTS

Introduction 5
HRVATSKA POŠTANSKA BANKA P.L.C. – 2016 OVERVIEW 6
Summary of Operation and Key Financial Indicators 7
Statement of Condition by the President of the Management Board 8 – 9
Management Board of Hrvatska Poštanska Banka p.l.c. 11
Macroeconomic Environment in the Republic of Croatia in 2016 13 – 16
Business Environment 17 – 18
Management Board Statement of Condition of HPB P.L.C. 19 – 47
Social Responsibility 48 – 50
Report on Application of the Corporate Governance Codex 52 – 53
Corporate Governance Codex – Annual Questionnaire 54 – 57
Organizational Scheme of Hrvatska Poštanska Banka p.l.c. 58 – 60
Human Resources Management in HPB p.l.c. 61 – 62
Financial Reports and Independent Auditor's Report
Responsibilities of the Management and Supervisory Boards for the Preparation and
Approval of the Annual Financial Reports
63
Independent Auditor's Report 65 – 72
Separate Financial Reports:
Separate Report of Financial Position 74
Separate PNL report 75
Separate Report of Comprehensive Income 76
Separate Report of Changes in Equity and Reserves 77
Separate Cash Flow Report 78
Notes to the Financial Reports 79 – 178
Reporting Under Requirements of the Croatian National Bank 180 – 195
Business Network and Contacts 196 – 203

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Introduction

The Annual report includes a summary of financial information, description of operations and audited financial reports together with the independent auditor's opinion for the year ended December 31 2016, in Croatian and English language.

Legal Status

The Annual report includes the annual financial reports prepared in accordance with statutory accounting requirements for banks in Republic of Croatia and audited in accordance with International Standards on Auditing.

The Annual report has been prepared in accordance with the Accounting Act and the Companies Act that require reporting to shareholders at the annual shareholders' meeting of the Management Board. According to the Accounting Law the statutory financial reports are report of financial position, PNL report with a report of comprehensive income, report of changes in equity, cash flow report and notes to the financial reports, and the Companies Act, in accordance Article 250.a and 250.b, prescribes the obligation to submit an annual report on the state of the Bank, and other members of HPB Group.

Abbreviations

In the Annual report Hrvatska Poštanska Banka p.l.c. is referred to as «the Bank» or «HPB», Hrvatska Poštanska Banka Group is referred to as «the HPB Group» or just «the Group», the Croatian National Bank is referred to as «the CNB» and the Croatian Bank for Reconstruction and Development is referred to as «the CBRD».

Exchange Rates

For the purpose of translation of foreign currencies into Croatian kuna, the following exchange rates of the CNB were used:

December 31 2016 EUR1 = HRK7.557787 USD1 = HRK7.168536
December 31 2015 EUR1 = HRK7.635047 USD1 = HRK6.991801

HRVATSKA POŠTANSKA BANKA P.L.C. – 2016 OVERVIEW

  • Net profit: HRK188M (+53% YoY)
  • Assets: HRK19,338M (+9% YoY)
  • Net loans: HRK11,398M (+12% YoY)
  • Deposits: HRK16,282M (+11% YoY)

RESULTS CLIENTS AND PRODUCTS

  • More than 640K clients
  • 429K retail current accounts
  • 9,592 corporate accounts
  • 727K HPB cards
  • HRK8.7B of insured savings
  • New products SuperSmart HPB, online credit applications

NETWORK

More than 60 business units:

  • 10 corporate regional centers
  • 8 retail regional centers
  • 45 outlets
  • 7 detached tellers
  • 402 ATMs
  • 1,016 post offices
  • 180 FINA branches

AWARDS AND RECOGNITIONS

  • HPB one of the rising stars (The Banker, September 2016)
  • The best mobile application SuperSmart HPB, SoMo Tech award (Weekend Media Festival, Rovinj, September 2016)
  • mHPB best graded bank application in Croatia (VIDI, February 2017)
  • Certificate "Employer Partner" by Selectio (December 2016)

Summary of Operation and Key Financial Indicators

HRK million

2016 2015 2014 2013 2012
Basic Indicators
Profit/ (Loss) for the Year 188 123 (635) 42 94
Operating Profit 388 321 300 266 266
Total Assets 19,338 17,691 17,351 18,357 17,045
Loans to Customers 11,398 10,185 10,335 11,656 10,679
Received Deposits 16,282 14,649 14,254 14,885 13,449
Share Capital and Reserves 1,939 1,779 845 1,453 1,411
Other Indicators
Return on Equity 15.50% 10.14% -65.73% 4.39% 9.73%
Return on Assets 0.97% 0.70% -3.66% 0.23% 0.55%
Operating Expenses1
to Operating
Income Ratio
53.16% 58.88% 60.15% 62.48% 63.63%
Regulatory Capital 1,520 1,534 645 1,573 1,669
The Capital Adequacy 15.66% 15.85% 6.65% 13.51% 14.89%

1General and Administrative Expenses, Depreciation and Amortization and Other Costs

Statement of Condition by the President of the Management Board

Dear clients and shareholders,

On behalf of the Management Board I have a great honor to present business results of Hrvatska Poštanska Banka in 2016 which was the best year on record.

In previous year we faced many challenges in a form of announced or current regulatory changes but also evergrowing market competition amid general interest rates decline. HPB managed to adapt to the aforementioned conditions by quality sales management, price policy and process improvement. Moreover 2016 was the year of many initiatives and strategic projects (Super Smart HPB, CRM client relationship management tool, sale of pastdue uncollected receivables, SEPA Credit Transfer etc.) which required engagement of human and financial resources.

Simultaneous commercial and market success does not depend solely on external factors but also on our internal characteristics. Therefore out of all successes in 2016 I take the most pride in growth of our client base. Today HPB has more than 640K clients while in 2016 around 33K new current accounts were opened, as well as over 1.5K corporate accounts. I see this growth as a result of our dedication to clients which is one of HPB's corporate values and we will continue to practice it in the future.

Financial Results of Hrvatska Poštanska Banka

Despite demanding operating activities the Bank increased its net profit in 2016 by 52.8% to HRK188.3M, the highest in the Bank's corporate history.

Operating profit in the amount of HRK387.7M is HRK66.6M or 20.7% higher than in 2015 due to better noninterest income and 4.6% lower expenses amid reorganization in 2015 and responsible cost management on all levels.

Net interest income is HRK514.4M which is 0.8% better than a year before. Mild increase amid general interest rates decline was due to increase in healthy part of the loan portfolio as well as optimization of financing sources' structure and cost.

Net income from commissions and fees is HRK184.8M which is 1.7% more than in previous year, in line with expectations. Substitution of cash transactions with other types of payments is inevitable and it reflected in lower revenue. On the other hand fees from account acquisitions and noncash payments were on the rise which makes an important contribution to sustainability of the Bank's future revenue.

Financial markets have been consistently making excellent results and securities and FX trading gains were more than doubled in 2016 (+146.2%). Even excluding one-off gains from sale of ownership in VISA Europe Ltd in the amount of HRK33.5M, gains were up by 74.9% compared to the previous year.

Other noninterest revenue are mostly one-off effects of sales of assets and other effects of collection of receivables. Considering the Bank did not have substantial revenue of the aforementioned sales and collections like in the previous year, other noninterest revenue was down by 68.9%. However we are dedicated to improving collection procedures and practices and at the same time maintaining social responsibility awareness.

Operating expenses were cut by 4.6% due to organizational and process improvements in 2015 and 2016. As a result the C/ I indicator was improved to 53.2%, the best in 12 years. Therefore HPB continues to converge to the Croatian sector average which was 50.6% in 2016 based on unaudited data.

Impairment and liabilities provision costs were up by 16.2% compared to 2016 but provisions' burden to the operating profit was virtually unchanged - around 60% in 2016 and 2015 – due to strong operating profit growth. On the structure front provisions for identified NPL losses were cut by 7.9%, while due to the Bank's growth there were substantial general reserves for A placements and potential liabilities (HRK13.5M in 2016 vs HRK6.0M revenue from cancelling provisions in 2015). Also by using conservative approach in line with the regulation, provisions for court cases and recognized impairments of nonfinancial assets were formed in the amount substantially higher than in 2015.

Despite decreasing NPL coverage from 64.3% to 62.6% amid sale of uncollected past-due receivables, the Bank was still largely in line with the sector average (63.5% at the end of 2016).

Amid profit in 2015 and even better result in 2016, the Bank met all preconditions for reliable estimation of the future taxed profit. From accumulated tax losses in 2014 deferred tax assets were recognized in the amount it could be used as a tax relief. Deferred tax assets from the mentioned item were recognized in the amount of HRK35.3M, while other items resulted with deferred tax assets expenditure in the amount of HRK8.8M.

Due to deposits inflow the Bank's assets were up by 9.3% to HRK19.3B in 2016 which is the highest annual growth in the last 5 years. The Bank increased its market share in all relevant balance sheet categories.

After 2015 which was marked by consolidation, reorganization and capital increase, the Bank made substantial growth of its loan portfolio in 2016. Total net loan and receivables portfolio was up by HRK1.2B or 11.9% at the same time the market loans were substantially down. Retail loans are still on the rise (+12.3%) due to 51.2% growth in housing loans. Corporate loans were up by 11.5% to HRK6.8B at the end of 2016. HPB has continued to support companies and sectors which create additional value for the national economy. The Bank has continued its cooperation and lending to corporates, government and local government units with an emphasis on the SMEs growth.

Total deposits were up by 11.3% to HRK16.2B although its structure was changed. Namely acquisition potential in corporate business segment was used and corporate deposits were up by 19.7%. Retail business also made its contribution to the Bank's deposit base growth: retail savings were increased by 4.7% and there were 33 newly opened current accounts.

The Croatian National Bank amid its regular supervisory estimate, set the regulatory capital rate of 15.35% (from November 2016 on) after previous 14.00%. In order to comply with the aforementioned measure amid capital shortfall the Bank optimized its risk exposure which were up minimally compared to the total assets growth. Therefore capital adequacy rate was mildly decreased to 15.66%.

Hrvatska Poštanska Banka Business Activity in 2017

Each year of my and my colleagues' mandate in the Management Board was challenging. The following year will be no exception. In 2017 the goal will be cooperation with Hrvatska Pošta in order to create the largest network of outlets for offering banking services in Croatia. Considering some of these outlets are in locations with no other banks, it will give local communities easier access to necessary financial services.

Moreover 2017 is the year of preparing for a huge wave of the new regulation which will be enacted on January 01 2018 and will create new operating, financial and equity challenges. Anyway the growth from 2016 could not be repeated without additional capital on which the final decision will be made by the Bank's shareholders. The Management Board can and will continue to do good business in order to achieve strategies with key focus on creating value for our shareholders, offering top services to our clients and supporting growth of our homeland.

In the name of Hrvatska Poštanska Banka I hereby express my greatest appreciation to our clients, shareholders, employees and all others which support the project of creating the best bank in our Motherland.

Tomislav Vuić President of the Management Board

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Management Board of Hrvatska Poštanska Banka p.l.c.

Mr. Tomislav Vuić

Previous appointments: • 2003 – 2014, Erste & Steiermärkische Bank d.d. – deputy CEO • 2002 – 2003 Erste & Steiermärkische Bank d.d. – CEO • 1997 – 2000 Trgovačka

Banka – Board member/ CEO in 2000

CEO since September 10 2014

Responsibilities:

Corporate Communications Legal Affairs

Mr. Domagoj Karadjole Mr. Mladen Mrvelj

Previous appointments: • 2010 – 2014 Erste Serbia – executive director for Retail • 2005 – 2010 Erste & Steiermärkische Bank d.d. – director of Small Businesses

CEO CFO CRO CIO

Board member since December 22 2014

Responsibilities:Retail Banking Risk Management IT Corporate Banking Collection Management Business Support Financial Markets Financial Management Organization and Project Management Direct Banking Internal Audit Procurement and General Affairs Compliance and Board Support Service Quality Management Corporate Security (until January 24 2017) Human Resources Management Assets and Liabilities Management Marketing Corporate Security (from January 25 2017)

Previous appointments: • 2007 – 2012 Erste & Steiermärkische Bank d.d. – director and CIO

Board member since December 17 2014

Responsibilities

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Macroeconomic Environment in the Republic of Croatia in 2016

2011. 2012. 2013. 2014. 2015. 2016. Trend
Real GDP Growth (%) (0.3) (2.2) (1.1) (0.4) 1.6 2.9
Average Annual Inflation Rate (%) 2.3 3.4 2.2 (0.2) (0.5) (1.1)
Year End Employment (% YoY) (0.9) (2.0) (2.2) (0.2) 1.2 1.9
Year End Unemployment Rate (%) 18.6 20.9 21.5 19.4 17.2 14.8
Current Account of Balance of Payments (% GDP) (0.8) (0.2) 1.0 2.2 5.2 5,7*
Operating Balance of Central Goverment and Off-Budget Funds (HRK billion) (12.0) (8.0) (14.4) (9.9) (4.3) 0.6
General Government Debt (% GDP) 65.2 70.7 82.2 86.6 86.7 84.2
EUR/HRK on December 31 7.5304 7.5456 7.6376 7.6615 7.6350 7.5578
Assets of Credit Institutions (HRK billion) 415.2 407.7 405.7 403.7 401.3 396.3
Total Loans (HRK billion) 291.7 283.9 286.9 279.9 275.4 261.2
Total Deposits (HRK billion) 287.6 282.1 289.2 292.8 300.8 300.9 =
NPL Share (%) 12.4 13.9 15.7 17.1 16.7 13.8

Macroeconomic Indicators for Croatia

*Balance in the first 3 quarters of 2016 compared to 8.4% in the same period of 2015 Sources: Croatian Bureau of Statistics, CNB, Croatian Pension Insurance Institute,

HPBResearch

Faster Economic Recovery

Real GDP growth has stepped up from 1.6% in 2015 to 2.9% in 2016. The largest contribution to stronger growth came from the personal consumption (+1.9%) amid better tourist consumption and strong retail sales growth in Q4 before and amidst of the holidays due to improved consumer sentiment and expectations on economic and financial situation. Contribution of gross investments was +0.8% amid mild recovery in business environment and construction works, especially in Q4. Contribution of government spending was +0.4% and is positive for the first time since 2013 partially due to larger general government staff costs.

Annual Real GDP Growth Rates

Net exports contribution in 2016 was negative (-0.1%), for the first time since 2011, which was due to faster imports growth compared to exports amid mildly stronger HRK vs EUR. Nevertheless net exports are still largely positive (+HRK7.2B) due to recovery of Eurozone aggregate demand.

Deflation Almost All Year

2016 was for the most part characterized by deflationary pressures amid largely external trends. Average annual inflation rate in 2016 was -1.1% which is the third consecutive deflation year. Price decline in 2016 was mostly effected by lower transport prices (-4.2%) amid increased competition, lower housing, energy and utilities (-2.5%) amid lower domestic demand and lower global energy prices, and communication prices (- 2.3%) amid introduction of maximum prices for telecommunication providers in the EU.

Annual Inflation Rate – average by years, months in 2016

First 3 quarters of 2016 were marked by a strong deflation with inflation rate of -1.5% amid negative external movements, while deflationary pressures eased in Q4 and were nonexistent in December with YoY inflation rate of +0.2%. Price increase in Q4 was largely due to healthcare services, alcoholic drinks and tobacco, and food and beverages.

Employment Rises, Unemployment Declines

In 2016 employment had picked up compared to the previous year. At the end of 2016 26.6K more people were employed than at the end of 2015, while average YoY increase in the whole 2016 was 26.7K.

Employment and Unemployment Rate by Months

Unemployment rate had been falling during the whole year (YoY) and at the end of 2016 was 14.8% which is 2.4 pp lower than at the end of 2015.

Tourism Insufficient to Compensate Negative Investment Profit

Current account of balance of payments as % GDP in the first 3 quarters of 2016 was 2.7 pp lower than in the same period of 2015 amid higher deficit in trading goods (+5.0%) and almost 4 times higher deficit of primary income (primarily due to increase in negative income from direct investments) which overshadowed 7.3% surplus in trading services (primarily tourism) and 4.0% surplus from secondary income.

Excellent Public Finance Movements

In 2016 revenue of central government and off-budget users were HRK135.8B which is 5.6% more than in previous year. The main reason for the better revenue is faster growth of economic activity which led to higher corporate profits in 2015 and consequently higher corporate tax in 2016. At the same time higher personal consumption and convenient tourist season led to increase in VAT and excise revenue.

Annual Changes in Public Finances

Expenditures of central government and off-budget users were HRK135.3B which is 1.7% more than in 2015. This increase was due to grants which include transfers to local government units among which for compensation of workers in elementary and high schools. At the end of 2016 an operating surplus of central government and off-budget users was recorded in the amount of HRK567.3M which is the best since 2008.

In 2016 part of the debt was refinanced although to lesser extent than in previous years which resulted with 2.5 pp better general government debt to GDP ratio of 84.2%. This points to a possible forming of a downward trend in general government debt.

No Changes in Monetary Policy

In 2016 CNB continued its expansionary monetary policy with maintaining exchange rate stability and EUR/ HRK in its typical range of approximately 7.46-7.68 which is below +/ -1.5% fluctuation. Mid EUR/ HRK exchange rate of CNB at the end of 2016 was 7.558 which is 1.0% less than at the end of 2015. CNB continued to maintain bank liquidity through regular weekly reverse repo auctions with transactions of HRK9.0B in the whole year which is almost double the amount in 2015. In September repo rate was down by 3 bps to 0.47%, and in October by another 17bps to 0.3%. Together with regular repo transactions CNB carried 4 fine tuning operations (FX interventions) in which a total of EUR868.8M was bought from banks, and 4 structural repo operations with 4-year maturity where interest rate was lowered from 1.8% to 1.4%.

Bank Lending Decline Continues, Deposits Stagnate

The total assets of banks (aggregated, credit institutions) at the end of 2016 were HRK396.3B which is 1.2% less than a year before. Decline was, as in previous years, a result of lower lending (-4.1%), while excess liquidity was placed in government bonds and liquid assets.

Annual Changes in Loans by Sectors

Government lending dropped substantially due to lower needs in taking bank loans by the Government. Decline in retail lending had accelerated due to continued deleveraging in spite of lower interest rates. Decline in corporate lending had slowed up substantially which points to slower deleveraging of companies after substantial bank credit receivables write-offs in previous years.

Annual Changes in Deposits by Sectors

Corporate deposits continued to increase amid higher transaction accounts due to better profitability and faster cash turnover. Retail deposits were almost unchanged, while deposits of financial institutions were down (-27.3%) which resulted with unchanged total deposits.

NPL Share by Sectors

Corporate NPL share was down due to write-offs and sale of bank credit receivables, and better corporate profitability. However NPL share of construction sector is still extremely high (65.7%).

Business Environment

Balance Sheet of Credit Institutions

Number of banks in Croatian market has been on a continuous decline amid discontinued business of small banks so currently there are 25 commcercial banks and one savings bank in Croatia with top 5 banks making ¾ of the market. One of characteristics of markets in Central and Eastern Europe is the foreign ownership of their banks with Croatia being no exception. 15 foreign owned banks hold 90.2% of the total assets, with domination of banks from the EU – Italian (largest Zagrebačka Banka is owned by Unicredit, while second largest Privredna Banka Zagreb is owned by Intesa Sanpaolo) and Austrian (third largest Erste & Steiermärkische, and fourth largest Raiffeisenbank).

HPB is one of the two remaining government owned banks, while the second being small Croatia Banka with assets share of only 0.8%. On December 31 2016 HPB was the seventh largest Croatian bank by assets, with the highest assets growth among top 10 banks in 2016.

Assets, market share and capital adequacy
Capital
HRK million 2014 2015 2016 YoY Mkt Share Adequacy
1 Zagrebačka Banka 102,470 105,997 105,131 (0.8%) 27.2% 26.1%
2 Privredna Banka Zagreb 69,102 69,733 72,439 3.9% 18.7% 22.5%
3 Erste & Steiermärkische Bank 60,180 58,995 56,119 (4.9%) 14.5% 21.6%
4 Raiffeisenbank Austria 31,421 31,198 31,424 0.7% 8.1% 22.2%
5 Société Générale-Splitska Banka 28,765 27,067 27,066 (0.0%) 7.0% 19.9%
6 Addiko Bank 28,249 25,557 21,099 (17.4%) 5.5% 29.9%
7 Hrvatska Poštanska Banka 17,370 17,713 19,358 9.3% 5.0% 15.7%
- total assets share 4.5% 5.0%
8 OTP Banka Hrvatska 15,870 15,883 15,781 (0.6%) 4.1% 15.6%
9 Sberbank 10,266 9,736 9,266 (4.8%) 2.4% 19.9%
10 Kreditna Banka Zagreb 4,266 3,470 3,551 (16.8%) 0.9% 17.3%
Top 10 367,959 365,349 361,234 (1.1%) 93.4% 21.1%
Other banks (16) 27,279 28,045 25,537 (8.9%) 6.6% 21.9%
Total 395,238 393,394 386,771 (1.7%) 21.6%

Banking Sector – Overview of Selected Indicators 2014 – 2016

Source for sector: www.hnb.hr (audited business indicators of credit institutions on December 31 2014 and December 31 2015, unaudited business indicators on December 31 2016)

Source for HPB: audited BN form as per December 31 2016 (total sum corrected in line with the Bank's audited data)

Total assets of Croatian banking sector was rising from 1999 to 2012 but from 2008 on the pace of growth was slowing due to financial crisis and economic downturn. Amid persistent negative market pressures and substantial rise in NPLs total assets were down in 2012 for the first time since 1999, and decline was continued in the following years. In 2016 declining trend was even more evident due to regulation on CHF loan conversion and nonexistent deposits growth, as opposed to previous years.

Banks continue to predominantly lend to households with retail loans making 45.1% of the total loans, while loans to nonfinancial companies make 28.3% and government loans 21.2% of total loans. NPLs currently make 13.8% of the total loans which is substantially higher than pre-crisis times but also somewhat lower than in previous years. Corporate NPL share is still quite high (28.3%). Lower loans in bank's balance sheets are a result of sale of receivables to nonbank financial institutions and specialists.

Retail and corporates also make the main source of bank's funding with 83.6% share in total deposits. Amid decline in interest rates deposits have been stagnant in line with systemic excess liquidity which cannot spill over to traditional placements like loans. As a result small banks are continuingly finding new ways for diversification of its placements and interest margin optimization which is primarily evident in increasing securities investments.

Historically Croatian banking sector has been one of the best capitalized in Europe in the last 10 years, while currently banks in Croatia have the lowest leverage among EU countries.

Capital to Assets Ratio of Banks in EU - 2016

Source: World Bank metadata, data.worldbank.org

Profitability of Credit Institutions

Despite balance sheet decline banks had made positive high rates of profit/ return until 2015 and had weathered the financial crisis relatively undamaged due to the regulator and monetary policy which required high levels of capital before the crisis.

After loss in 2015 due to conversion of CHF loans and write-offs banks continued with profitable business activity in 2016. Total pre-tax profit in 2016 was HRK6.4B, the largest in the history of Croatian banking system. Record pretax profit was made after HRK5.0B loss in 2015 amid substantial impairments and provisions primarily due to CHF loans.

Top 10 banks in 2016 made the record HRK6.5B pre-tax profit which is more than all 26 credit institutions combined.

Banking Sector Profitability 2014 – 2016

Pre-tax profit and ROA
HRK million 2014 2015 2016 2014 2015 2016
1 Zagrebačka Banka 1,478 (662) 2,127 1.4% - 2.0%
2 Privredna Banka Zagreb 821 208 1,982 1.2% 0.3% 2.7%
3 Erste & Steiermärkische Bank 266 (1,241) 830 0.4% - 1.5%
4 Raiffeisenbank Austria 364 (311) 585 1.2% - 1.9%
5 Société Générale-Splitska
Banka
249 155 468 0.9% 0.6% 1.7%
6 Addiko Bank (128) (2,456) 79 - - 0.4%
7 Hrvatska Poštanska Banka (637) 127 162 - 0.7% 0,8%
- total profit share - - 2.8%
8 OTP Banka Hrvatska 13 (155) 155 0.1% - 1.0%
9 Sberbank 42 (245) 70 0.4% - 0.8%
10 Kreditna Banka Zagreb (38) 9 17 - 0.2% 0.5%
Top 10 2,430 (4,572) 6,475 0.7% - 1.8%
Other banks (16) (362) (460) (125) - - -
Total 2,068 (5,032) 6,350 0.5% - 1.6%

Source for sector: www.hnb.hr (audited business indicators of credit institutions on December 31 2014 and December 31 2015, unaudited business indicators on December 31 2016

Source for HPB: audited BN form on December 31 2016 (total sum corrected in line with the Bank's audited data)

Management BoardStatement of Condition of HPB P.L.C.

History and Development of Hrvatska Poštanska Banka p.l.c.

Foundation of Hrvatska Poštanska Banka p.l.c. in early 1990s is a result of a several-month dedicated work of group of enthusiasts and experts of Hrvatska Pošta i Telekomunikacije (hereafter: HPT). They used best work practices of post banks in Europe and newly created political environment to realize an idea of a post bank in independent Croatia.

HPB was founded in October 1991 with headquarters in Zagreb and first business address in 7 Tkalčićeva. HPB shares were subscribed by 50 founders/ shareholders, HPT's business partners, while HPT was the largest shareholder and had provided space and first human capital. As a "universal banking organization" HPB was registered in order to make "all cash, deposit, credit and guarantee activities with corporates and all banking activities with population, also including payment activities". The Bank was registered with the court's registry in early October 1991.

Due to retail and corporate needs for banking services, especially in local areas with no banks, the Bank had relied on around 1,100 HPT offices at the time where banking services were introduces including receiving retail deposits, corporate deposits – HPT-business partners. The Bank's first clients were HPT workers which received their paychecks in a form of savings books.

In May 1992 HPB started with FX payments and had received first FX deposits. During the year the Bank's advantages had started to be noticed by smaller private entrepreneurs which had started to get involved into HPB's deposit's sphere.

By Statute on Collecting Debts, i.e. Receivables of Poštanska Štedionica Beograd – Croatian subsidiary, Zagreb (March 25 1992, Official Gazette 15/ 92 HPB was named as legal successor of the mentioned subsidiary which made a substantial contribution to forming HPB's potential and activities (exchanging savings books and current accounts, taking savers and depositors, collecting receivables).

HPB's first years were marked by the war, decline in total economic and investment activities in Croatia, decline in living standard, high inflation (even hyperinflation), monetary indiscipline, higher fiscal expenditures which ended by the Stability program in May 1995 with ending inflationary pressures and stabilization of DEM/ HRK exchange rate. HPB was doing mostly retail business at the time by receiving HRD (dinar) and HRK retail savings, paying wages and pensions and placing excess liquidity on money markets, while making short-term lending to corporates supporting their working capital mostly HPT and its business partners and founders of HPB. Amid the highly complex working conditions HPB managed to record a constant balance sheet growth and profit, and was taking constant care about revaluation and maintaining founder's equity and clients' deposits.

In 1995 HPB bought a building in 4 Jurišićeva, the location of its headquarters today. The same year the Bank's acts were aligned with the Companies Act.

More than 10 years after its foundation up until opening an outlet in Split (March 2003) the Bank's solely outlets were in Zagreb, first in Praška and Kralja Držislava (from June 1995 to December 1999) and then 4 Jurišićeva. In July 2005 HPB founded a real estate company HPB Nekretnine and an asset management company HPB Invest. This formed the HPB Group which was expanded in 2006 by foundation of a residential savings bank HPB Stambena Štedionica. HPB as a parent company in the Group is also a 100% owner of all 3 companies. From July 29 2015 the Group also includes a telecommunication company H1 Telekom plc.

The Bank increased its equity by HRK550M through public share offering in September 2015. Pension funds, investment funds and other private investors have subscribed shares in the total amount of HRK305.9M which gave them 25.5% ownership stake.

At the same time the Republic of Croatia subscribed shares in the total amount of HRK244.1M and its ownership stake fell from 99% to 74.5%. This gives HPB the most diversified shareholders' structure among large banks in Croatia.

HPB's network today is comprised of 10 regional corporate centers (2 in Zagreb, Split, Dubrovnik, Pula, Varaždin, Osijek, Rijeka, Čakovec and Zadar), 45 outlets and 7 detached tellers in the whole country.

Market position and competition profile enables HPB to be the only bank in Croatia to offer basic financial services to households in the whole country, comprehensive financial services to the government and support to the economy, especially in the SME segment. In cooperation with Hrvatska Pošta, products and services are available through the post office network in all significant places in the country.

As the largest domestically owned bank HPB is strategically focused on the retail business activities in the whole country, as well as support of the national economic development, especially in the SME segment. Strategic determinants of the HPB's development are focused on increasing market share and development of organization and business processes in line with the best practices. HPB has been focused on implementing new attractive retail products and services with special emphasis on creation and innovation of offers adjusted to the SME needs.

Business Activity of Hrvatska Poštanska Banka

The Bank offers all banking and financial services with the main focus on retail and corporates, among which:

  • all types of deposit and credit products and services for corporates and retail in domestic and foreign currency,
  • transaction services (HRK and FX payments),
  • issuing guarantees, avals and similar products,
  • factoring, financial lease services,
  • securities services,
  • other banking products and services (safes, Western Union services).

Regulatory Framework

Conditions for the Bank's founding and business as a credit institution in the Republic of Croatia are regulated by the Credit Institutions Act (Official Gazette 159/ 2013, 19/ 2015, 102/ 2015) and the Companies Act (Official Gazette 152/ 2011, 111/ 2012, 68/ 2013 and 110/ 2015).

Offering of investment services and investment activities in the Republic of Croatia are regulated by the Capital Market Act (Official Gazette 88/ 2008, 146/ 2008, 74/ 2009, 54/ 2013, 159/ 2013, 18/ 2015 and 110/ 2015), and payment services offered by the Bank are regulated by the Payments Act (Official Gazette 133/ 2009 and 136/ 2012) together with certain by-laws. The Bank's core business is also regulated by the Croatian National Bank's by-laws.

Croatian National Bank is the top regulator which supervises credit institutions, while Croatian Financial Services Supervisory Agency supervises investment services and activities, together with supplementary services. State Agency for Deposit Insurance and Bank Resolution controls credit institutions in order for them to meet all the conditions of the Deposit Insurance Act (Official Gazette, 88/ 2015). In cooperation with the Croatian National Bank it sets procedures and instruments for credit institution resolution as regulated by the Credit and Investment Companies Resolution Act (Official Gazette 19/ 2015).

The Bank uses the EU regulation which includes regulations adopted by the Parliament and the Council. The most important is Regulation (EU) 575/ 2013 of the European Parliament and of the Council of June 26 2013 on prudential requirements for credit institutions and investment firms and amending Regulation (EU) 648/ 2012 (Official Journal of the European Union L 176/ 2013). There are also delegated and implementing regulations of the European Commission which concern conducting business of credit institutions in Croatia, as well as other relevant acts which regulate corporate business activities in the Republic of Croatia, and corporates and credit institutions with headquarters in Croatia in part in which they conduct business with foreign entities (e.g. acts of other countries, international contracts related to anti-money laundry, international payments etc.).

Considering the Republic of Croatia directly or through other government owned companies control majority of the Bank's shares, the Bank's business is also regulated by the special regulation for companies with majority government stake.

Overview of HPB Group and the Bank's Position in the Group

Hrvatska Poštanska Banka p.l.c. is part of a group of linked entities according to the Credit Institutions Act, and is 100% owner of the following companies which make HPB Group:

  • HPB Invest Ltd for managing investment funds, headquartered in Zagreb, Croatia
  • HPB Nekretinine d.o.o. for real estate construction and sales, headquartered in Zagreb, Croatia
  • HPB Stambena Štedionica d.d. for home savings, headquartered in Zagreb, Croatia

Together with the aforementioned companies, the Group is also comprised of the following company with 58.2% ownership stake by HPB from July 29 2015:

• H1 Telekom plc. for telecommunication services, headquartered in Split, Croatia

HPB Group's Structure

*HPB acquired the ownership stake in H1 TELEKOM by debt to equity swap. HPB will continue to compensate its investment primarily through sale, and not by exercising its controlling rights. Therefore this investment is classified as assets available for sale in accordance with the IFRS 5.

Ownership Structure of Hrvatska Poštanska Banka p.l.c.

Shareholder Ownership Stake
Republic of Croatia (Ministry of Government Assets) 42.43%
HP Hrvatska Pošta dd 11.93%
State Agency for Deposit Insurance and Bank Resolution 8.98%
Croatian Pension Insurance Institute (Ministry of Government Assets) 8.76%
Prosperus Invest d.o.o. for Prosperus Economic Development Fund 4.94%
PBZ CROATIA OSIGURANJE Mandatory Pension Fund (B Category) 4.12%
ERSTE d.o.o. for ERSTE PLAVI Mandatory Pension Fund (B Category) 3.90%
Allianz ZB d.o.o. for AZ Mandatory Pension Fund (B Category) 2.88%
CROATIA Osiguranje d.d. 2.47%
RAIFFEISEN D.D. for Raiffeisen Mandatory Pension Fund (B Category) 2.42%
NEK Fund 2.36%
Minorities 4.77%
Treasury shares 0.04%

On December 31 2016 the Bank's ownership structure was as follows:

Source: Central Depository and Clearing Company ("SKDD")

On December 31 2016 The Republic of Croatia through the Ministry of Government Assets and other government institutions controlled 74.5% of the equity and voting rights of the Bank.

HPB-R-A Share

HPB-R-A shares are listed on the ZSE Official Market. The last price per share at the end of 2016 was HRK751.00 (trading date December 30 2016) which is 17.3% more than at the end of 2015 (=HRK640.00 on December 30 2015).

Business and Financial Overview

In 2016 the Bank made net profit in the amount of HRK188.3M, the best in the history.

The Bank also made a record operating profit before provisions in the amount of HRK387.7M. Provisions for Loan Losses and Other Impairments of Financial and Non-Financial Assets were HRK200.6M, while Provisions for Liabilities and Costs were HRK25.4M.

Operating Profit Before Provisions

Total net operating income was up by 6.0%. Net Interest Income in the amount of HRK514.4M generated 62.1% of the total operating income.

Net Income Structure for a Period January 1 – December 31 2016

Processes in 2015 (reorganization and capital increase), as well as continued business rationalization in 2016 combined with better net operating income resulted with improved business efficiency which lowered the C/ I indicator by 5.7 pp to 53.2%.

Cost to Operating Income Ratio (C/ I Indicator)

At the end of 2016 the Bank's assets were HRK19,338M which is HRK1,647M (+9.3%) more than at the end of 2015. Loans to Customers make the majority of the assets (58.9%). Share of the mandatory reserves at the CNB, loans to other banks and other cash is 15.7%, followed by financial assets available for sale with 14.2% share.

Movements and Assets Structure

Total net loans were HRK11,398M and are HRK1,213M higher than in 2015. On the structure front, corporate loans make 60.3%, while retail loans make 39.7%.

Movements and Loan Structure

Term deposits make the largest share of the Bank's liabilities (47.0%). In 2016 demand deposits increased their share by 2.2 pp to 37.2%.

Movements and Structure of Liabilities

During 2016 client's deposits were up by 10.4% (HRK1,1481.6M) compared to the previous year. Total deposits growth (including banks' deposits) was HRK1,633.1M or 11.1%.

Movements and Structure of Deposits

Despite being dominant in the total deposits' structure, term deposits' share was down by 1.85 pp to 55.8%. Due to the 2016 growth, demand deposits' share was up from 42.3% to 44.2%.

Retail Business

Retail business is done through the Bank's own network of 8 regional centers, 45 outlets and 7 detached tellers, as well as HP's distribution channel with more than 1,000 post offices scattered across the Republic of Croatia.

In 2016 the Bank has improved its sales network by moving certain outlets to more convenient locations, opening of a new outlet in Zagreb and redecoration of several other outlets. At the same time the Bank has continued to develop and improve its direct banking distribution channel by implementing online account opening, online loan applications and introducing 35 new ATMs. At the end of 2016 the Bank had a network of 402 ATMs and 2,097 EFTPOS terminals.

The Bank has continued cooperation with its strategic partner Hrvatska Pošta and had introduced loan services in post offices. Also the Bank improved its cooperation with Croatia Osiguranje with record sale of insurance policies.

In 2016 25K new clients were acquired. The Bank made remarkable results by selling 164K products and opening more than 33K new accounts which resulted with 9% higher retail and card business revenue.

Retail deposits make 55.8% of total deposits. In 2016 they were up by 4.7% to HRK9.1B at the end of 2016. Demand deposits were HRK2.9B (+21.9%), while term deposits were HRK6.1B (-2.0%). Deposits growth is a result of quality services, customers' loyalty, excellent marketing and recognizing the Bank as a safe financial factor in Croatian banking system.

Total gross retail loan portfolio at the end of 2016 was HRK4.8B. In late 2016 the Bank sold an NPL portfolio in the amount of HRK4.8B. Retail loans make 37.5% of the total gross loans to customers. Multi-purpose loans make the majority of retail loans, while share of housing loans was on the rise. In 2016 the Bank issued almost HRK1.3B of new retail credit volume with housing loans up by HRK588M. This result was achieved by excellent offer of housing loans, especially fixed-rate HRK.

These results were achieved mainly by contribution of the sales staff, loyalty of existing and acquisition of new clients, quality of services, improved intra-sector cooperation and improved support.

Regular monitoring of the market, competition and new trends enables the Bank to introduce new products which differentiate it among competitors and supports its high competitiveness. In 2016 HPB created the SuperSmart account which enables account opening without going to a bank, the first of its kind in Croatia. It is possible to make online loan applications which enables the Bank to communicate with clients in a modern way. In early 2016 the Bank introduced preapproved loans. It will continue to develop its products to suit the clients' needs which are the Bank's top priority.

In mid-2016 the Bank implemented a new CRM system which greatly improved its management of clients' relationship. The new system enabled unification, monitoring and management of clients' interaction. Besides a number of marketing campaigns, new customer campaigns were introduced. The Bank has actively worked to increase the clients' satisfaction. Based on the CRM's clients' info, the Bank offered a special products to highly valuable clients. A new internal risk assessment system was introduced which enables far better assessments of clients' ratings. Payments system was adjusted to SEPA.

Overview of Retail Products and Services

Product Group Products and Services
Accounts Current Account
Giro-Account
FX Account
Kids' Account
Escrow Account
SuperSmart HPB Account
Savings Demand Deposit
Motiv Plus Savings
Term HRK Savings
Term FX Savings
Term Savings with Multiple Deposits
Kids' Savings (HPB Kockica)
Annuity Savings
Loans Housing Loans
HRK Housing Loans with Fixed and Variable Rate - Refinancing
HRK Housing Loans with Fixed and Variable Rate
EUR Linked Loans with Fixed and Variable Rate
HRK Green Housing Loans
EUR Linked Green Housing Loans
HRK Housing Loans
EUR Linked Housing Loans
Supportive Housing + Housing Loans
Supporting Housing Housing Loans (Program A)
Purpose Loans
Retail Products and Services Loans for Real Estate Legalization
Loans for Tourist Season Preparation
Loans for Paying Liabilities
Loans for Paying Overdrafts
Student Scholarship Loans
Student Loans for Knowledge, Sport and Travel
Purpose loans for Supporting Housing
Consumer Loans Bontech d.o.o.
Multipurpose Loans
HRK Multipurpose Cash Loans
EUR Linked Multipurpose Cash Loans
HRK Multipurpose Loans with Fixed and Variable Rate
HRK Multipurpose Loans for Pensioners
EUR Linked Multipurpose Loans for Pensioners
HPB Fixation Loans
Lombard Loans Secured by Residential Savings in HPB Stambena Štedionica
Lombard Loans Secured by Term Deposits
Multipurpose Mortgage Loans
Cards Debit MasterCard Contactless Card
Pošta & HPB MasterCard
Maestro Current Account Card
Maestro Giro-Account Card
VISA Electron Current Account Card
VISA Prepaid Card
VISA Prepaid Card for Young People
VISA Installment Card
Credit MasterCard (revolving)
Credit MasterCard (charge)
Gold Credit MasterCard
Product Group Products and Services
E-Banking Internet Banking
mBanking
Text/ E-mail Service
e-Građani
eRačun
Other HPB Kombinacija
Dynamic FX Conversion at ATMs
HPB Services in HP and FINA
Safes
Standing Orders
Western Union

Corporate Business

Corporate Division offers banking services to around 8,700 clients and is thriving for constant improvement of its services with innovation in order to satisfy all the clients' needs.

2016 is characterized by a strong market growth in all segments of corporate business.

Gross corporate loans were up by 3.3% to HRK8.0B at the end of 2016 compared to the previous year. At the same time HRK0.7B of gross principal of matured uncollected loans were reclassified as assets available for sale. Largest part of the corporate loans make loans to companies and government funds, while HPB continues to support companies and sectors which create value for the national economy.

Total corporate deposits (excluding banks) on December 31 2016 were HRK6.7B. Demand deposits were up by 9.8%, while term deposits jumped 39.3% compared to 2015. This increase in deposits is a result of substantial acquisition of local governments, SMEs and large companies.

In 2016 the Bank faced many challenges in a form of general interest rates decline which was compensated by quality measures in managing loan volumes and deposit interest expenses.

Successful cooperation with CBRD and HAMAG-BICRO has been continued. In 2016 the Bank started cooperation with Croatia Osiguranje which includes sales of insurance policies to small companies with up to 20 employees with average premium of HRK2,200. Also new corporate products were designed in cooperation with Crafts Association of the City of Zagreb and Croatian Bar Association. Loans for co-owners of residential buildings were redesigned and development of agricultural short term and long term lines was approved.

The Bank will maintain intensive cooperation and credit support to corporates, government units including local government with emphasis on the SME growth in order to adjust to the market movements. Focus will be on increasing noninterest income with continued improvement of quality and extension of services.

The Bank is preparing new products for corporates including group of products, tourist loans, new credit lines in cooperation with the EBRD for SME lending, woman entrepreneur and improvement of energy efficiency, creating products for subsegments in cooperation with an association of dentists, pharmacists, association of accountants and corporate mobile banking.

Overview of Corporate Products and Services

Product Group Products and Services
Transaction Account
Cash Payments
Noncash Payments
Payments Reports on Account Balance and Changes
Solvency Data (BON2)
EUR Payment Orders (SEPA)
International Payment Orders
Loans for Working Capital (Liquidity Improvement)
Loans for Working Capital Secured by Receivables from Prudential Companies
Revolving Loans
Short-term Financing Discount of Promissory Notes by Prudential Companies
Allowed Overdraft of Corporate Accounts
Loans for Preparing Tourist Season
Loans for Financing Stocks of Sugar, Wheat and Other Commodities
Export Financing Loans
Loans for Co-owners of Residential Buildings
Loans for Permanent Working Capital
Loans for Buying Equipment and Machinery
Long-term Financing Loans for Buying, Constructing, Reconstructing or Decorating Commercial Space
Loans for Financing Residential Construction
AGRO Corporate Loans
Loans for Tourist Development
Green Loans for Entrepreneurs
Offer for Exporters
Loans in Cooperation with HAMAG-BICRO
Corporate Products and Services Special Loan Credit Lines from CBRD pool
Arrangements Loans in Cooperation with the Association of crafts of the City of Zagreb
Credit Lines for Member of the Croatian Bar Association
Loans in Cooperation with MINPO, City of Zagreb and Counties-Measure 1
HRK and FX Multipurpose Deposits
Deposits HRK and FX Purpose Deposits
HRK and FX Demand Deposits
Performance Guarantees
Bid Guarantees
Other Performance Guarantees
Guarantees for Repairs in Guarantee Period
Guarantees Payment Guarantees
Tariff Guarantees
Guarantees for Repaying Advance Payments
FX Guarantees
Counterguarantees and Superguarantees
Loro Letters of Credit
Letters of Credit Nostro Letters of Credit
Documentary Collections
Stand by Letters of Credit
VISA Business Electron
Cards VISA Bonus Plus
VISA Prepaid Business Card
VISA Business
mHPB
E-Banking mToken
Internet Banking
Text/ E-mail Services
Cash Pooling
Other E-commerce

Financial Markets

Treasury

The most part of 2016 was market by high global markets liquidity due to quantitative easing of the world's most important central banks. In late 2016 expectations about significant rate hikes in the US in 2017 have risen sharply. The global liquidity spilled over to domestic market and the Bank concentrated to optimizing excess liquidity primarily by investments in domestically listed bonds.

In accordance with the new liquidity risk management regulation the Bank has actively managed the liquidity reserves by combining fixed-income, open-end investment funds and deposits investments.

The Bank is still one of the most significant players in domestic money markets with the most significant activities in periods of short-term seasonal volatility mostly on the excess liquidity front. Due to high liquidity the Bank did not participate in regular repo auctions organized by the CNB, nor in structural repo operations introduced in 2016, and had successfully maintained regulatory coefficients and liquidity ratios.

FX trading and exchange rate differences were excellent in 2016 despite the trading being under effect of narrower spreads. Risk product sales and FX trading has increased in the activity due to cooperation with corporates by arranging spot and forward FX transactions.

On the cash business front the Bank remains one of the most significant players. With wide network of outlets and authorized money exchange offices of the Bank, and in cooperation with FINA cash services the Bank offers competitive trading and cash supply service.

Investment Banking

The Bank offers brokerage services for domestic, regional and global financial instruments with a possibility of electronic trading and placing orders. Domestic and regional turnover had risen up a bit in 2016 due to revived optimism. Similar volume growth is recorded by the Bank on the brokerage and asset management front.

The Bank still regularly participates as one of the arrangers in bond issuances by the Republic of Croatia as was the case in 2016.

On the custody and pension and investment fund depositors front the Bank has continued to improve and harmonize services with a number of regulation requirements. Custody and depositors assets had increased in 2016.

Financial Market Products and Services

Products Description
Financial Markets Products and Services Domestic Trading Trading in domestic financial instruments
Clients decide which stocks they will buy or sell and at which prices, as well as
what will the structure of their look like
Brokers are obliged to acquaint a client with potential risks, current stock price,
specifics of each market, movements of certain stocks and to recommend a
portfolio diversification
Regional Trading Trading in financial instruments in Montenegro, Serbia, Macedonia and Bosnia
and Herzegovina
Clients decide which stocks they will buy or sell and at which prices, as well as
what will the structure of their look like
Brokers are obliged to acquaint a client with potential risks, current stock price,
specifics of each market, movements of certain stocks and to recommend a
portfolio diversification
Global Trading Trading in leading global financial instruments
Clients decide which stocks they will buy or sell and at which prices, as well as
what will the structure of their look like
Brokers are obliged to acquaint a client with potential risks, current stock price,
specifics of each market, movements of certain stocks and to recommend a
portfolio diversification
Portfolio
Management
Specialized service for clients which entrust its funds to the Bank
Aimed at clients which in line with its own goals and limits want to invest in
securities and other financial instruments with maturity over 1 year to earn extra
returns
Clients receive reports on changes of securities and balance funds in their
portfolio each month or more often if necessary
Investment
Services
Investment advising and advising on equity structure, business strategy and similar,
and advising on mergers and acquisitions, together with other investment banking
services
Securities
Issuance
Issuance of the following financial instruments:
a) debt – short-term (commercial bills) and long-term (bonds)
b) equity - stocks
The Bank offers services which cover the whole issuance process, i.e. include all
activities related to organizing, preparing, subscription and payments of securities,
together with other related activities in order to achieve successful issues
Products Description
Securities Custody Primarily safeguarding assets, transactions settlement and corporate actions
Custody users are active capital market participants including investment and
pension funds and other institutional investors, as well as natural and legal
persons which make financial investments
Custody services: safeguarding assets, transaction settlement by client's order,
asset valuation, corporate actions reporting, collecting revenue from financial
instruments and reporting, representation at annual shareholders' meetings,
reports on regulatory changes
Financial Markets Products and Services Depositor of UCITS/
AIF Investment or
Pension Fund
Depositor is a credit institution headquartered in Croatia or a subsidiary from
other EU member authorized by the CNB (or the regulator in domestic market)
for safeguarding and administrating financial instruments on behalf of clients
including custody and related services, which conducts fund's supervision,
monitors funds' cash flow and safeguards funds' assets. Depositor takes care of
funds' assets accounts and divides a fund's assets from other assets of other
funds, depositors and other clients, and management company, ensures assets
are invested in accordance with the regulation, reports to the regulator on fund's
valuation, performs transactions for management company, reports on corporate
actions, offers voting services at shareholders' meetings, takes funds' payments
and insures all revenue is used in accordance with the regulation
Moj broker - Web
Trader
Moj broker – Web Trader enables securities trading and monitoring portfolio
balance via Internet with no dependence on brokerage working hours
Options are to place, change or cancel orders on ZSE, check portfolio balance,
check brokerage account balance and turnover, check stock prices on ZSE
with 50 best bids and offers in real time. All dana exchange is secured.
Short-term HRK
loans for Buying
Financial Instruments
(Margin Loans)
Loans for individuals and corporate with purpose of buying financial
instruments included in the list of eligible financial instruments for margin loans
in accordance with daily investment limits for each financial instrument
Maturity up to 12 months
Loans of up to 100% of collateral, minimum HRK50K and up to HRK2M
Spot FX Buy/ Sell Users are domestic and foreign individuals, corporates and financial institutions
Purposes include FX buying or selling for international payments, FX deposits
and FX conversion
Forward FX Buy/ Sell Users are domestic and foreign corporates and financial institutions
Purposes include buying or selling FX at fixed rate on certain date which is at
least T+3, FX buying or selling for international payments, FX deposits and FX
conversion
Products Description
FX Swap Users are domestic and foreign corporates and financial institution
Includes simultaneous FX buy and sell at fixed rates (spot and forward buy and sell
transaction) where 2 currencies are swapped until maturity when they swapped
again
Cash Trading The Bank's cash management where stocks of FX and HRK cash are maintained
at optimal levels
Given Deposits Users are banks
Purpose is short-term financing
Maturities up to 12 months or more if necessary
Available from payments to maturity
Financial Markets Products and Services Received
Deposits
Users are domestic and foreign banks and financial institutions
Purpose is to make returns on available HRK or FX
Maturities are fixed mostly up to 12 months
Not available during deposits term
Early termination possible if contracted previously with financial institutions
Repo/ Reverse
Repo
Users are domestic corporates and financial institutions
One side transfers a security to the other in exchange of cash flow. At the same
time a reverse transaction on a fixed date is contracted. Contract includes 2
transactions – 1 buy and 1 sell of the security at fixed price. It is lending securities
from one and lending cash flow from the other side. All risks and benefits of
holding security remain with the original owner. Reverse repo includes 2 reverse
transaction compared with original repo.
Securities Trading
(Bonds,
Treasuries, CNB
Bills, Commercial
Bills, Stocks)
Users are domestic corporates and financial institutions
Purpose is investing free cash in fixed-income securities issued by the
government, local governments or corporates
Maturities include short-term securities (up to 1 year) and long-term securities
(more than 1 year)

Direct Banking Operations

a) Card Business

At the end of 2016 the Bank had 17 different card products in its portfolio and had a total of 726,838 issued cards which is 5.39% more than in 2015. Cards issued to individuals make 98% of total issued cards, while 2% is issued to corporates.

Number of HPB Cards Number of Transactions

During 2016 there were a total of 16.7M cards transactions (up 5.8% vs 2015) in the amount of HRK9.0B (up 6.9% vs 2015).

The Bank had a total of 402 ATMs at the end of 2016 out of which 352 were part of the Bank's network, while 50 were part of First Data's network. Number of ATM transaction was up by 5%. Number of EFTPOS terminals was increased to 2,097 with higher number and volume of transactions.

In 2016 the Bank made 6.2% higher total income from card business mostly due to DCC service revenue.

During 2016 the Bank had developed a new card product – VISA Business Prepaid card. A cooperation with a company First Data on building and managing specialized ATM DCC network resulted with 50 newly installed ATMs. The Bank has also intensified a process of optimizing its own ATM network. In late 2016 a project of connecting the Bank's card business with mStart system was successfully completed which enabled using mStart company in a form of an information intermediary. Also a pilot production with Konzum was initiated which includes acceptance of the Bank's cards at Konzum selling points. Furthermore the Bank started to change the cards acceptance at EFTPOS terminals and had introduced a new model of using information intermediaries in building its private network.

b) Direct Banking

1. Internet Banking

On December 31 2016 a number of individual Internet banking users was 64,446 which is 13.59% more than in 2015. A number of Internet banking transactions by individuals in 2016 was 889,155 which is 4.22% more than in 2015. Size of transactions by individual Internet banking users in 2016 was HRK714,124,034.09 which is 26.46% more than in 2015.

Number of corporate users of Internet banking increased 19.28%, while a number of their transaction was up by 33.24%, and size of transaction by 36.73%.

2. Mobile Banking

A number of mobile banking users on December 31 2016 was 58,114 which is 36.94% more than in 2015.

3. Text Messaging

A number of users of text message services at the end of 2016 was 92,037 which is 23.88% more than in 2015.

New products created in 2016 primarily include: (I) SuperSmart Account – unique product in Croatia which offers account opening without going to a bank, and (II) Online Loan Applications – making cash loan applications without going to a branch.

All direct banking channels from mid-2016 support SEPA credit transfer.

c) Call Center

In 2016 Call Center received 260,078 calls with call efficiency above 80%.

HPB Voice machines (IVR) handled 1,161,740 calls out of which 91% were related to checking account/ card balances while 8% were related to dates of income payments (pensions, child support, maternity benefits, disability benefits).

In 2016 the Bank had successfully implemented a new product Super Smart HPB Account. This was a step forward for the Call Center as the Bank gained another selling channel.

Internal Controls System and Internal Audit

Internal controls are part of the managing process of management and all the Bank's employees. Internal controls are rational guarantee that business goals will be delivered in appropriate way, within set time limits and by satisfying all regulatory standards.

Basic principles of internal controls system are:

  • Clear lines of responsibility
  • Separating responsibilities and duties
  • Specific control procedures
  • Internal audit function

The management and all employees are responsible for the implementation and application of the elements of internal control systems. The elements of internal control systems are described in the internal regulations and implementing documents of business areas. Internal Audit provides an independent assessment of the adequacy and effectiveness of internal controls of audited areas.

Internal Audit

Internal audit is organized as an independent organizational part, and is based on professional principles of internal auditing, alongside associated regulations. Management and responsibilities of internal audit were set by dual responsibility. Administratively it responds to the Management Board, while functionally it responds to the Supervisory Board, and Board of Auditors.

Internal Audit Charter insures organizational independence of internal audit. Access to data, information on persons and spaces is direct and unlimited.

External valuation of internal audit is conducted in accordance with the internal audit standards.

Internal audit procedures are performed in accordance with general internal audit standards and regulatory requirements, in four phases which include planning, research, reporting, and results monitoring.

Planning is based on documented risk assessment and Yearly Operational Program is adopted by the Management Board with prior consent of the Audit Committee and the Supervisory Board. Internal Audit covers all business areas of the Bank and is structurally divided into audit of retail, general audit, audit of information system and audit of the financial markets.

Report on audit results is submitted to accountable person within the subject of internal audit, and member of the Bank's Management Board in-charge, and Audit Committee. Each individual report is subject to discussion during MB session, thus ensuring that MB is aware of the audit's result, recommendations, as well as deadlines to implement recommendations and measures.

Internal audit prepares the report on work on semi-annual and quarterly basis and submits it to the Management Board, Audit Committee and the Supervisory Board.

The report contains information on the achievement of annual work plan, a summary of the most important facts established during the audits carried out, the recommendations and the status of execution and removal of the recommendations and measures identified during the audit.

Development Plan of Hrvatska Poštanska Banka

Our strategy aims at creating the leading financial institution in Croatia by using its comparative advantages in full and in line with our vision to take the best care of financial security and well-being of our clients and communities, by at the same time complying with all regulation, requirements and limits.

Led by our corporate values, primarily clients' dedication, responsibility and excellence, we are focused on achieving sustainable growth based on loans and deposits business.

The most important strategic guidelines, goals we want to achieve, and activities we will take are as follows:

Taking responsibility is also one of our corporate values. Therefore we will insist in responsibility towards following 4 groups:

  • 1) responsibility toward clients with no clients there is no bank, and quality of service and dedication to clients are the best tools for acquiring and maintaining clients,
  • 2) responsibility toward shareholders return on invested capital with best business practices are bare minimum expected by shareholders,
  • 3) responsibility toward society HPB offers and will continue to offer banking services to clients which develop socially responsible and commercially viable projects
  • 4) responsibility toward employees without satisfaction of our employees there is no satisfaction of clients so the performance system introduced in 2016 will reward the best employees for achieving goals

Corporate segment

Strategic focus of the corporate business includes intensive expansion of cooperation with existing and acquisition of new clients based on the best banking practices. A special emphasis will be on equalizing commercial opportunities and the Bank's need to follow its conservative risk management approach. The ultimate goal is to ensure a moderate long-term growth without exposure to potentially damaging situations.

The Bank's current service model will be improved further by geographic market segmentation and subsegmentation of clients based on the level of their income (micro, small and medium clients, large companies, local government units and central government). The aim of this approach is to create special sales and client relationship model which will satisfy clients' needs and expectations in the best possible manner. This will put an emphasis on the Bank's ability to create optimum combinations of commercial returns for given risk portfolios related to each group of clients.

At the same time the Bank will performs further sector specialization in order to increase quality of the whole business relationship with clients. It will also take into account a maximum credit exposure to certain sectors in accordance with sectoral macroeconomic indicators.

Targeted acquisition groups of clients are all prudential clients with transaction accounts and stable business relationships with other banks – SMEs, large companies, government and local units. Segmentation approach will offer the best solution for new clients and maintain security for the purpose of risk management.

Using different acquisition tools (clients' bases, pre-clearances, selling actions etc.) will enable access to new clients and relationship expansion with existing clients. The Bank plans to fully coordinate quality of credit process, authorization powers for certain products and clients, as well as product offer from high-level flexible products to of-the-shelf products. Automation and digitalization are fully embraced trends which helps create modern sales infrastructure. Development process are in progress and in the following period a number of automatic mobile services will be introduced. This enables the Bank to do corporate business in a faster and simpler manner with quality long-term business relationship management.

One of the strategic guidelines for the following period will be stronger portfolio diversification in favor of private sector, especially SMEs. This will ensure higher flexibility in portfolio management, smaller concentration and more balanced growth.

We see HRK lending as one of the Bank's best comparative advantages and we will keep collecting HRK deposits. This requires focus on FX and maturity mismatch of the Bank's balance sheet. Synergies of corporate business and ALM lines will contribute to transparent matches between supply and demand, financing sourcing and placements in the sales network. This will provide guidelines to structure and quality of corporate lending.

Of the main focuses will remain in expanding business cooperation and lending to clients and sectors which contribute the most to the national GDP. It includes manufacturing, tourism, crafts and exporters with different lending programs in cooperation with the CBRD, HAMAG-BICRO, ministries, counties, local government units, associations and other institutions. Due to quality risk management it is necessary to make individual approach for each client in order to evaluate its financial strength, sector growth potential and specifics of the corporate business transaction.

In order to achieve the best market position, offer the best service and optimize revenue, corporate business will take an opportunity to develop cooperation with strategic partner Hrvatska Pošta. Substantial potential of Hrvatska Pošta's distribution channel offers an opportunity for increasing sales of products and services, primarily in payments and card products which will have an impact on noninterest income.

The Bank will keep developing cooperation with FINA as one of the most dominant partners when it comes to total payments and revenue. We are preparing activities aimed at improving cash management business, increasing 24/ 7 safes, and cash manipulation of large companies which have deposit needs. Special attention will be given to improving over-the-counter business for the Bank clients in FINA through mutual projects which should enable easier cash disposal after making payments in FINA locations.

On the deposit front the emphasis will be on expansion of transaction business with SMEs and large companies but also on maintaining relationships with government and public companies, local government units and their companies. At the same time we will take into count optimum ratio of interest expense and the Bank's liquidity needs. On this front high interest rates have been constantly adjusting without consequences for total deposits balance. The Bank has been recognized as a trustworthy partner in corporate business which keeps new inflow of term and demand deposits.

In the following period macroeconomic changes, stabilization and sustainability of economic recovery will lead to higher investment activity and loan demand. In order to satisfy the market demand the Bank is ready to make additional organizational adjustments, process improvement and introduce new and improve existing financing products.

The Bank's ambition is to remain a safe partner to clients which will use the Bank's expertise for improving their businesses. The Bank aims to achieve a sustainable profitability growth with low risk levels of credit portfolios. These will be key business guidelines in the future period which ensures Hrvatska Poštanska Banka to become one of the leading credit institutions in Croatia.

Retail segment

In 2016 HPB has successfully gained substantial part of retail market share. This puts a great deal of responsibility and the Bank will continue to develop new services in order to continue reaching plans in the future period. Nevertheless we aim to diversify our clients' structure by acquiring younger population and clients with higher income which have better cross-selling potential.

Sole lending products are not enough but it is necessary to follow the trends and constantly improve existing and introduce new products in line with market needs. The most important products of the future period will be related to modern applications and digitalization.

Apart from the mentioned services, part of the focus and resources will be aimed at improving collection of individual accounts on the collateral status monitoring front which includes application support and automated reports.

After introducing new model of cooperation with Hrvatska Pošta in 2015 and 2016, following years should bring substantial new HPB clients' acquisition and revenue stream for both partners. Due to HP being the channel with the largest acquisition potential a new product mix will be created and adjusted if necessary to fit HP.

Price policy i sin focus of all business segments including retail business. The Bank plans to increase current accounts and its balances, together with term deposits which will require adequate balancing between attractive price for clients and optimum cost for the Bank.

Financial Markets segment

Financial market activities will primarily be focused on supporting business goals of the Bank with dominant part being in ensuring stability and liquidity, and portfolio management revenue. The Bank will also organize and participate in securities issuances which have potential to partially compensate interest income decline amid lower yields with noninterest revenue.

Domestic money markets are expected to remain highly liquid and the Bank will use every opportunity to intensify trading by combining short-term deposits and repos.

On the FX position management front the Bank will continue to actively use all available instruments in order to maintain its position as one of the FX market leaders. Structure of the Bank's financing sources, including FX positions, are substantially different from other leading banks in Croatia which poses greater challenges in FX management. However the Bank is expected to maintain successful FX risk management and achieve goals amid turnover decline and narrowing of domestic FX spreads. In order to neutralize the mentioned movements Financial Markets will intensify cooperation with other business lines and the higher cross selling volume could maintain or marginally increase FX trading profit.

On EUR money market we expect EURIBOR rates to remain negative at least by the end of 2017 which will put pressure to costs of nostro accounts with foreign banks. In order to reduce paying negative interests the Bank will intensively look for new appropriate liquid money market instruments. This makes a great challenge for the Bank and the whole system amid negative market returns.

On the money exchange front a declining trend evident in the last several years was disrupted due to the excellent tourist season when most of the revenue is made. In case of no external shocks we expect good profitability to continue until Croatia adopts the euro.

In line with expected stabilization and economic recovery, Croatian capital market is also expected to recover. Therefore investment banking activities will be focused on expanding clients' network and growing revenue from commissions and fees in investment and custody services.

Risk Management

HPB manages its risks by risk management system comprised of a number of procedures and methods aimed at determining, measuring, monitoring, justifying and management of risks to which HPB is or could be exposed. Risk control system aims at curbing risks and mitigating its unwanted consequences to ensure the Bank's business stability (including meeting all obligations). It is worth to note that even with the best risk management system the Bank or any other credit institution is no table to fully mitigate any business risk. The risk management system is regularly updated (qualitative and quantitative components) and was formed in line with the following principles:

  • Defining acceptable levels of risk exposure based on internal individual risk exposure limits and regulatory requirements,
  • Continued improvement of procedure for determining, measuring, evaluating and monitoring risks to which the Bank is exposed,
  • Continued development of measuring and monitoring risk procedures and methods in line with development of control risk function and development of certain IT support.

HPB by the nature of its business takes risks in business with every client. By taking and managing risks HPB ensures the following:

  • Stable and secure growth due to using efficient risk management system,
  • Improved risk profile,
  • Comprehensive HPB Group management system due to using harmonized methods and procedures by all members of the Group.

Considering the size and complexity of its activities HPB defined substantial risks which are monitored through the risk management system in the most detail:

  • Credit Risk,
  • Market Risk,
  • Liquidity Risk,
  • Interest Risk in the Bank's book
  • Operational Risk

HPB currently conducts and plans to introduce substantial improvements of all parts of the risk management system.

Credit Risk

Credit risk assumes loss incurred due to debtor's default. This risk is take by HPB as part of the regular business activities and it makes the single most significant risk.

Therefore the most attention goes to managing credit risks in a form of policies, procedure and other internal documentation.

The goal of credit risk management is to ensure quality credit portfolio, profit and lending growth with maximum returns and acceptable risk/ return ratio, together with risk/ cost ratio.

Credit risk management is organized through:

  • The Management Board,
  • Authorized committees (Credit Committee) and persons,
  • Operating and organizational separation between front and back office activities,
  • Risk control function.

Credit risk appetite is determined by internal credit risk limits. For the purpose of credit risk control and management the Bank monitors different risk indicators (e.g. creditworthiness of clients including track record of paying credit liabilities, quality of collateral, capital adequacy, portfolio quality) and makes different estimates (e.g. credit risk estimate before loan approval, loan recoverability estimate).

Credit risk is also related to concentration risk and currency induced credit risk which HPB manages in the same way as it manages credit risk.

Market Risk

Market risks include position risk, FX and commodity risk.

  • Position risk assumes loss due to price change of financial instruments or financial derivatives
  • FX risk assumes loss due to change in exchange rate or price of gold
  • Commodity risk assumes loss due to price change of commodities.

Market risk management is organized through:

  • The Management Board,
  • Operating and organizational separation of front and back office trading activities,
  • Assets and Liabilities Office,
  • Risk control function.

Market risk appetite is determined by internal market risk limits. In order to mitigate market risks the Bank uses certain limits for portfolio, sub-portfolio and instruments (based on its nature). Also there are stop loss limits by each equity classified as assets held for trading.

In measuring and valuing market risk exposure the Bank uses a methodology based on value at risk (VaR) method, duration and PV01 (internal model).

Liquidity Risk

Liquidity risk assumes loss due to inability to fulfill liabilities at maturity. Liquidity risk is related to the following two risks and the Bank considers them as one for the purpose of risk management:

  • Funding Liquidity Risk assumes credit institution's inability to fulfill current and future cash needs or collateral needs without effecting its daily business or financial results
  • Market Liquidity Risk assumes credit institution's inability to offset positions or eliminate them at market price due to market disruptions or shallowness.

Liquidity risk management is organized through:

  • The Management Board,
  • Assets and Liabilities Office,
  • The Assets and Liabilities Committee (Liquidity Subcommittee),
  • Risk control function,
  • Financial Markets Department.

Methodology of measuring, i.e. estimating exposure to liquidity risk is based on the calculation of liquidity coefficients, calculation of structural liquidity exposure indicators, determining internal capital requirements for liquidity risk and calculation of liquidity coverage ratio (LCR).

Liquidity risk appetite is determined by liquidity risk limits. For mitigating liquidity risk there are certain limits related to liquidity coefficient, assets and liabilities maturity mismatch and structural liquidity limits. There are also limits in accordance with the Decision on Mandatory Reserves and Decision on Minimally Required FX Receivables by the CNB.

Interest Risk in the Bank's Book

Interest risk in the Bank's book assumes loss due to changes in interest rates which affect nontrading positions. Managing interest risk in the Bank's book is organized through

  • The Management Board,
  • The Assets and Liabilities Committee,
  • Risk control function.

Interest risk appetite is determined by internal exposure limits.

Methodology of measuring, i.e. estimating exposure to interest risk in the Bank's book is based on the simplified calculation of estimated change in economic value of the Bank's book as set by the CNB's Decision on Managing Interest Risk in the Bank's Book. The Bank also calculates interest risk exposure from the profit perspective.

For mitigating interest risk in the Bank's book there are certain limits related to change in the economic value of the Bank's book and regulatory capital related to change (decrease) of net interest income.

Operational Risk

Operational risk assumes losses due to inadequate or failed internal processes, human capital or system, or due to external effects including legal risk.

Operational risk management is organized through:

  • The Management Board,
  • Structure of operational risk management (Operational risk manager, Support persons for operational risk management, Connection persons),
  • Operational Risk Management Committee,
  • Assets and Liabilities Committee,
  • Corporate Security Office,
  • Compliance Office,
  • Risk control function.

Methodology of measuring, i.e. estimating operational risk exposure is based on collecting and analyzing data on events due to operational risk, self-assessment of risk and controls, estimated IT risk, results of analysis of business effects taking into count implemented going concern plan and estimation of externalized risks. Also the Bank estimates effect of introducing new products to its risk profile.

The Bank primarily uses measures for mitigating operational risk through internal control system and risk transfer measures (hedge) in cases where applicable. Also there is going concern management system.

Other Risks

Other risks, although evident in the Bank's business, are less important than previously described and their methodology and managing is less complex.

Concentration Risk assumes every single, direct or indirect exposure to one person, group of linked persons or exposure pool interconnected with same risk determinants including same sector, geographical area, business or products, i.e. using techniques to for lowering credit risk, including risks related to indirect credit exposure to same collateral provider which can lead to losses that could jeopardize credit institution's going concern or make material change to its risk profile.

Collateral Value Risk assumes inconvenient market movements of assets used as collateral which will be a collateral trigger.

Government Risk assumes government bodies or the central bank will not be able to meet its obligations toward other countries or foreign lenders and that other debtor of the country will not be able to meet their obligation to foreign lenders.

Strategic Risk assumes loss due to wrong business decisions, inflexibility to economic changes etc.

Management Risk assumes loss due to credit institution having limited capacity in forming sophisticated management system, mechanism and controls.

Credit Value Adjustment Risk assumes portfolio value adjustment at mid-market value (this risk is related to all OTC derivatives for all business activities except credit derivatives recognized for reduction of credit risk weighted exposure). Credit value adjustment reflects current market value of counterparty credit risk for the institution but does not reflect current market value credit risk for the counterparty.

The Bank regularly reports on credit value adjustment risk which is not relevant in size for the Bank's business.

Compliance Risk assumes potential measures or sanctions and risk of significant financial loss or reputation loss borne by the institution due to noncompliance with regulation, standards, codices or internal documentation.

Business Risk assumes negative sudden change in business and/ or profit margins which could lead to losses or decrease in the Bank's market value. Business risk can occur if market environment deteriorates substantially or due to changes in competition or consumer behavior.

Legal Risk assumes legal procedures against the Bank due to not meeting legally binding conditions, and business decision which are not applicable or have a negative effect on the Bank's business and financial position.

Regulatory Risk assumes regulation change which can affect the Bank's business and profitability.

Social Responsibility

As the largest government owned bank HPB accepts responsibility for not only economic but also social national flows and is contributing to their development.

Human Rights

On the human rights principles front in 2016 HPB continued its activities related to business information security, as well as security, education and care of its employees.

The Bank is constantly taking care of expertise and education of its employees as the base of its market competitive strength. Moreover the Bank's employees are compelled to maintain their expertise in line with professional and regulatory requirements. HPB supports and promotes lifelong learning which creates additional value for the company and enables each employee to gain adequate skills for his job. There are employee education on and off work through expert consultancies, workshops, seminars, congresses, specialization and language and IT courses.

The Bank continued to use e-Classroom system constantly available to all employees regardless of time and location.

Education system through internal trainers provides education for new and existing employees for certain jobs in order to have employees which are capable and adequately prepared for performing all regular work.

The Bank continued its systemic educations which programs and contents are adjusted to new employees – probationers in order for them get direct acquaintance with the Bank's business in all areas and as a whole in order to get better work preparation. At the end of the education program all probationers must take probationary exam which defines their further work status and they are directed to business areas where they could get the best results.

Additional care for employees includes periodical work satisfaction surveys. In 2015 the Bank started a comprehensive work and organization satisfaction questionnaires in order to gain insight in employees' perception of the Bank, its strengths and weaknesses and how they feel by working for the Bank. The mentioned activities have intensified in 2016 on all levels. The aim is to identify key points in everyday work environment and ways it can be improved in order to get better work satisfaction, engagement of employees and quality of the whole organization climate. Survey results are also important guideline in initiating plans and activities in order to improve organization processes and work environment.

On the employees general awareness about internal and external movements front the Bank continued to issue an internal paper My HPBank 4 times a year. This electronic paper is aimed at employees and it follows the most important movements within HPB Group, interviews, charity work of employees, information about new employees, actions and new products but also more casual themes. The aim of the paper is to improve vertical and horizontal communication within the Bank and enable employees across the country to get acquainted with its colleagues.

Beside internal paper there is also HPB internal web portal, the official information channel available to all HPB Group's employees. It contains regular publication of all acts and decisions by the Bank, as well as other work related news and notifications. The Intranet is a place where employees can get important information on the Bank's business and possibilities of work education. Each organization unit has a mutual space (team page) for sharing contents and other materials for everyday work.

The Intranet is constantly improved and developed in order to offer more contents and new functions.

The Bank sees itself as an institution which can participate and contribute to improving financial literacy, especially when it comes to students. Therefore in the last 2 years the Bank has been engaged in conducting research on importance of timely and complete awareness of the citizens, acquaintance with financial risks and quality personal finance management.

One of the Bank's priorities includes increasing awareness on good clients' finance management, together with finance management of other citizens, corporates, and public sector participants. The Bank also puts an emphasis on increasing cooperation with student associations, high schools and other institutions by taking part in lectures, discussion and competitions.

Environment

The Bank has strategically chosen to buy the most technologically advanced equipment in terms of ecology efficiency. All desktop computers are all-in-one with all components being integrated in one case so that their writeoffs will pose considerably less electronic waste. Electronic waste is taken care of in accordance with all regulatory requirements and agreements with suppliers so the buying price reflects the price of waste. Every electronic equipment write-off results with electronic equipment transfer to ecological dump.

HPB has continued the virtualization trend of its service providers which enables one physical server to have several logical servers in order to save energy for supply and cooling.

Electronic banking, computerization and automation of office activities has been continued with lowering paper consumption and printing needs. The Bank has implemented an electronic invoice which replaces physical invoices for telecommunication, utilities and other services with electronic ones which reduces volume of printed papers.

Also the Bank has completed a documentation classification project which enables archiving and documentation digitalization and complete electronic documentation in the medium term.

Under the Green Office initiative since 2012 the Bank has been involved in activities to reduce all negative environmental impact of everyday office work and increase work efficiency. Since the initiative started the Bank managed to gain substantial energy savings with most progress made in paper consumption.

By information page on our Intranet – Green Board the Bank continued to educate and advise employees on measures of Green Office related to paper consumption reduction, optimum temperature in working environment, rational water and lights consumption, separating old papers and old toners in special boxes etc.

The Bank's clients have an option to receive their reports on account changes and card consumption via e-mail.

Anti-corruption

The Bank has continued with the activities to promote business integrity and transparency by:

  • improving corporate management,
  • improving relationship and communication with clients by stronger satisfaction and loyalty, as well as intensified relationship,
  • business compliance with regulation, acts and standards,
  • improving internal control systems and performance of control functions,
  • encouraging ethical behavior and treatment.

Quality Service Management Office is responsible for improving relationship and communication with clients by conducting surveys and research on clients' satisfaction and suggesting quality service improvements to certain business areas. The Office also handles complaints and other clients' requests.

In accordance with the Anti-Money Laundry and Terrorism Financing Act the Bank:

  • conducts measures and activities from the Act and other related regulation,
  • systemically develops and improves software support for identifying and preventing money laundering and terrorism financing,
  • has organized a number of subject related educations.

HP – Hrvatska Pošta conducts measures and activities in accordance with the Anti-Money Laundry and Terrorism Financing Act in offering payments on behalf of the Bank in order to ensure same anti-money laundry standards the Bank:

  • conducts education of HP's internal trainers,
  • checks compliance of HP's acts with the Bank's standards,
  • monitors effective implementation of the measures and procedures in detecting and preventing money laundering and terrorism financing

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Report on Application of the Corporate Governance Codex

Application of the Corporate Governance Codex

In accordance with article 272.p of Commercial Companies Law the Management Board and the Supervisory Board state that the Bank voluntarily implements the Corporate Governance Codex which was established by Croatian Financial Services Supervisory Agency and Zagreb Stock Exchange ("ZSE"). Also, the Bank implemented the Corporate Governance Codex for Commercial Companies in which the Republic of Croatia has shares or stakes which was established by the Croatian Government (Official Gazette 112/ 2010).

Constituent part of this Report is Annual Questionnaire for 2016. The questionnaire is also available on the Bank's website and it reflects corporate management practice used in the Bank in accordance with the recommendation from the Corporate Governance Codex and detailed treatment explanations.

With recommendations of the mentioned codices and in accordance with the credit institutions regulation, the Bank is actively improving its corporate management in line with the Bank's structure and organization, strategy and business goals, distribution of privileges and duties with a special emphasis on effective procedures for determining, measuring, monitoring and reporting of risks associated with the Bank's business, as well as setting up corresponding internal control mechanisms.

Description of basic characteristics associated with internal supervision and risk management can be found in the Bank's business description in the Note 2.

Significant Shareholders and Limited Share Rights

The Republic of Croatia is the most significant shareholder of the Bank with 42.43% stake. Together with Croatian Pension Insurance Institute, Croatian Post, State Agency for Deposit Insurance and Bank Resolution, and NEK Fund the Government controls more than 74% of equity and voting rights. In line with the Bank's Statute, voting rights are not limited, nor are there limits for realizing voting rights.

Rules for the Appointment or Removal of the Management Board, Statute Changes and Special Authorizations of the Management Board

In accordance with the Bank's Statute the Management Board should have at least 2 and no more than 5 members with the Supervisory Board deciding on the number. Members and the president of the Management Board are appointed by the Supervisory Board to a maximum of 5 years, and can be reappointed without time limit. Member of the Management Board must fulfill all the necessary conditions as set by the regulation on the Bank's business, as well as get the nomination approval by the CNB. The Supervisory Board can decide to remove the president or Management Board members should it have an important reason, while president and members of the Management Board are entitled to make written resignations. The Bank's Statute can only be changed by the decision of the General Meeting. Decision is approved if voted by ¾ of the equity holders. A proposed Decision on amendments to the Statue is submitted by the Management Board to the Supervisory Board, which is authorized to accept the proposal and submit it to the General Assembly for consideration.

Supervisory Board Members and Activities

The Supervisory Board can have a maximum of 7 members appointed and removed by the General Meeting. Member of the Management Board must fulfill all the necessary conditions as set by the regulation on the Bank's business, as well as get the nomination approval by the CNB

Supervisory Board's authorizations are regulated by Commercial Companies Act, Credit Institutions Act and the Bank's Statute. The Supervisory Board has set up an Audit Committee, Committee for receipts, Nomination Committee and the Risk Committee as supporting bodies.

From January 1 to July 30 2016 the Supervisory Board had the following 4 members:

  • Dražen Kobas, president
  • Nada Karaman Aksentijević, PhD, vice president
  • Marin Palada, member
  • Niko Raič, Msc, member

After July 30 2016 the Supervisory Board was acting in accordance with the Resolution of Commercial Court in Zagreb Number 76.R1-252/ 2016 of August 10 2016 for a period between August 10 to September 5 2016 and in accordance with the Resolution Number 28.R1-281/ 16 of September 21 2016 for a period between September 21 and December 14 2016, and had following 3 members:

  • Dražen Kobas, president
  • Nada Karaman Aksentijević, PhD, vice president
  • Niko Raič, Msc, member

Members of the Supervisory Board do not own the Bank's shares or any other securities issued by the Bank.

Management Board Members and Activities

Privileges, duties and responsibilities of the Bank's Management Board are described in the Commercial Companies Act, Credit Institutions Act, the Bank's Statute and the Board's Work Regulations. The Board establishes permanent and temporary boards and commissions. The Bank's permanent boards are Credit Board, Assets and Liabilities Management Board and Operational Risk Management Board.

In a period from January 1 to May 24 2016 the Management Board had 4 following members:

  • Tomislav Vuić, president
  • Dubravka Kolarić, member
  • Mladen Mrvelj, member
  • Domagoj Karadjole, member.

In a period from May 24 to December 31 2016 the Management Board had 4 following members:

  • Tomislav Vuić, president
  • Mladen Mrvelj, member
  • Domagoj Karadjole, member.

Members of the Management Board do not own the Bank's shares or any other securities issued by the Bank.

Overview of Diversity Policy

There is no discrimination by sex, age or any other basis in procedure of selecting members of the Management Board, Supervisory Board or other bodies. The Bank has relatively high percentage of female managers, as well as persons with different level of experience. The Bank will keep the current policy of sex and age diversity.

Collective experience of the Bank's management is a combination of needed knowledge and skills for fulfilling activities of a certain function and the Bank's goals.

Management by Sex Number 2015 Number 2016 Share 2015 Share 2016
Male 25 23 58.1% 53.5%
Female 18 20 41.9% 46.5%

ANNUAL QUESTIONNAIRE

All questions from this questionnaire are related to a period of one business year in line with annual financial reports.

COMMITMMENT TO PRINCIPLES OF CORPORATE GOVERNANCE AND SOCIAL RESPONSIBILITY

1. Has the company accepted application of the Corporate Governance Codex or it has own corporate governance policy?

YES

2. Are principles of the Corporate Governance Codex part of internal company policies?

YES

3. Does the company report principles of Corporate Governance Codex within its annual financial reports based on "do or explain" principle?

YES

4. Does the company's decision process take into count interests of all its shareholders in accordance with the principles of the Corporate Governance Codex?

YES

SHAREHOLDERS AND SHAREHOLDERS' MEETING

5. Is the company part of the mutual shareholding with other companies? (if yes, please explain)

NO

6. Does every share give one voting right? (if no, please explain)

YES

7. Is the company treating all shareholders equally? (if no, please explain)

YES

8. Is authorization to vote at the shareholders' meeting extremely simple and without formal requirements? (if no, please explain)

YES

9. Has the company secured, without special charges, authorized voting persons for all shareholders who were not able to vote by themselves but according to their instructions? (if no, please explain)

There were no such demands.

10. Has the Management Board of the Board of Directors while arranging the shareholders' meeting determined a date for registered shares and based on which the voting right may be determined in a way the date is not set more than 6 days before the shareholders' meeting? (if no, please explain)

YES

11. Are shareholders' meeting schedule and all the data relevant for the daily agenda published on the company's website and put at disposal to shareholders in the company's premises right after the first publication of the daily agenda? (if no, please explain)

YES

12. Does dividend payout or prepayment resolution contain date on which the dividend right will be obtained together with the date on which the dividend will be paid? (if not, explain)

YES

13. Is the dividend payout or prepayment set 30 or less days after the resolution is made? (if no, please explain)

YES

14. Have certain shareholders been in more convenient position in relation to other shareholders during dividend payout or prepayment? (if yes, please explain)

NO

15. Are shareholders able to vote at the shareholders' meeting by using contemporary communication technology? (if no, please explain)

NO

There were no such demands by shareholders.

16. Are conditions for participation at the shareholders' meeting and using voting rights set (no matter whether set according to the act or the statute), such as preregistration of participation, attesting authorization etc? (if yes, please explain)

YES

Due to optimal organization and arrangement of the shareholders' meeting every shareholder is needed to register its participation at the meeting, while authorizations are needed to be attested in order to determinate valid voting rights.

17. Did the company's management board publish decisions of the shareholders' meeting?

YES

18. Did the company publish information about potential lawsuits that deny these decisions? (if no, please explain)

NO

There were no lawsuits related to denying the decisions.

MANAGEMENT AND SUPERVISORY BOARDS

  • STATE MANAGEMENT BOARD MEMBERS AND THEIR FUNCTIONS

Tomislav Vuić, president of the Board Dubravka Kolarić, Board member, until May 24 2016 Domagoj Karadjole, Board member Mladen Mrvelj, Board member

  • STATE SUPERVISORY BOARD MEMBERS AND THEIR FUNCTIONS

Dražen Kobas, president of the Board Nada Karaman Aksentijević, vice president of the Board Niko Raič, Board member Marin Palada, Board member, until July 30 2016

19. Did supervisory board or board of directors make a decision on approximate working plan which includes a list of sessions and data which is regularly needed to be supplied to the supervisory board members?

ANNUAL QUESTIONNAIRE

All questions from this questionnaire are related to a period of one business year in line with annual financial reports.

20. Did the supervisory board or the board of directors enact internal working rules? (if not, please explain)

YES

21. Is the supervisory board or non-executive directors of the board of directors made mostly out of independent members? (if no, please explain)

NO

According to the Credit Institutions Act, a bank's supervisory board must have one independent member. The Supervisory Board of HPB has 2 independent members.

22. Does the company have a long-term succession plan? (if no, please explain)

NO

The Bank does not have it due to regulation which determines appointment of the president and members of the management boards in companies and other persons in legal entities which are of strategic and special importance to the Government.

23. Are compensation schemes of supervisory boards or board of directors partially or fully performance-based? (if no, please explain)

NO

According to the Shareholders' Meeting Decision compensations to the members of the Supervisory Board is determined by the Government Decision on Compensation to Members of Supervisory Board and Board of Directors.

24. Are compensation schemes to the members of the supervisory board and the board of directors determined by the shareholders' meeting decision or the statute? (if no, please explain)

YES

25. Is information on compensation from the company and company-linked entities for every single member of the supervisory board and the board of directors, together with the compensation structure, publicly available? (if no, please explain)

NO

Information on compensation for the members of the Supervisory Board are publicly available on the individual basis in the Shareholders' Meeting Decision which determines compensation for their work. Compensation for the Management Board members, higher management and linked persons is available in a special note within the annual financial report in line with the International Financial Reporting Standards. The annual financial reports are available on the Bank's website.

26. Is every member of the supervisory board or the board of directors notifying the company about any changes related to their acquiring or dismissal of the company shares at the latest of five trading days after the change is being made?

NO

Members of the Supervisory Board do not own the Bank's shares.

27. Are all activities in which participated members of the supervisory board or the board of directors or their linked persons clearly stated in company reports?

NO

Aggregated data on transactions with linked persons are stated in the annual financial reports which are based on the International Financial Reporting Standards.

28. Do contracts between members of the supervisory board or the board of directors exist?

YES

Contracts exist as part of the regular business activities.

29. Are they authorized by the supervisory board or board of directors? (if no, please explain)

YES

Yes if authorization is needed.

30. Are all important elements of such contracts stated in the annual financial report? (if no, please explain)

NO

Aggregated data on transactions with linked persons are stated in the annual financial reports which are based on the International Financial Reporting Standards.

31. Did the supervisory board or the board of directors establish the nomination commission?

YES

32. Did the supervisory board or the board of directors establish the remuneration commission?

YES

33. Did the supervisory board or the board of directors establish the audit commission?

YES

34. Are most members of the commission also independent members of the supervisory board? (if no, please explain

NO

Commission members are also members of the supervisory board but supervisory board according to the Credit Institutions Act needs to have one independent member. Out of established commissions Receipts Board has the most independent members.

35. Did the commission follow the integrity of the company's financial information, in particular correctness and consistency of accounting policies used by the company and its group including consolidation criteria for the companies which are part of a group? (if no, please explain)

YES

36. Did the commission estimate the quality of the internal control and risk management system in order for the main risks faced by the company (including regulatory risks) to be properly identified, published and managed? (if no, please explain)

ANNUAL QUESTIONNAIRE

All questions from this questionnaire are related to a period of one business year in line with annual financial reports.

37. Did the commission work on maintaining efficiency of the internal audit system, especially by making recommendations during selection, nomination, renomination and changing directors of internal audit, as well as financial means at its disposal, and estimates of director's activities related to recommendations of the internal audit? (if no, please explain)

YES

Audit Committee follows efficiency of the internal audit system through individual and quarterly reports and reports on monitoring application of recommendations by internal audit. In accordance with the Credit Institutions Act a person authorized for internal audit control function can be named or replaced solely by the Supervisory Board's approval.

38. If the company does not have an internal audit did the commission make an evaluation of needs for establishing such function? (if no, please explain)

NO

The Bank has the internal audit function.

39. Did the commission supervise independence and objectiveness of external auditor, especially in relation to rotation of authorized auditors within the auditing company and fees paid for the auditing services? (if no, please explain)

YES

40. Did the commission monitor nature and volume of services which are not auditing but are received from the auditing company or linked persons?

YES

41. Did the commission make rules about which services external auditor and linked persons cannot provide to the companies, which services it can provide with previous approval by the commission and which services it can provide without previous approval by the commission? (if no, please explain)

NO

It is described within the national legislature

42. Did the commission consider efficiency of the external audit and procedures of higher management considering the recommendation made by the external auditor? (if no, please explain)

YES

43. Did the audit commission secure delivery of quality information of dependent and independent entities and third persons (like tax consultants)? (if no, please explain)

YES

44. Is the work-related documentation delivered to all members of the supervisory board or the board of directors in a timely manner? (if no, please explain)

YES

45. Do all minutes from the meetings of the supervisory board or the board of directors contain all enacted decisions with voting results? (if no, please explain)

YES

46. Did the supervisory board or the board of directors make evaluation of its work in the previous period which includes valuing contribution and competence of each member, as well as mutual work of boards, estimate of the work done by commissions and estimate of realized versus planned company goals?

NO

47. Did the company publish report on compensation scheme for the management board, the board of directors and the supervisory board in its annual report? (if no, please explain)

NO

See answer 48.

48. Is report on compensation scheme of the Management Board and executive directors permanently published on company's website? (if no, please explain)

NO

Report on compensation scheme is publicly available as part of the public announcement of rating and other requirements in accordance with the Credit Institutions Act and Regulation 575/ 2013.

49. Is all information about compensation of the members of the Management Board and executive directors detailed and publicly available in the annual company report? (if no, please explain)

NO

Aggregated data on transactions with linked persons and the Bank's management are stated in the annual financial reports which are based on the International Financial Reporting Standards.

50. Are all sorts of compensation received by the members of the management board and the supervisory board, together with options and other benefits, publicly available as detailed items and persons in the annual company report? (if no, please explain)

NO

See answer 49.

51. Are all activities in which members of the management board or executive directors or their linked persons took place with company or company-linked entities clearly mentioned in company reports? (if no, please explain)

NO

See answer 49.

52. Do reports by the supervisory board or the board of directors to the shareholders' meeting, besides contents defined by legislation, contain evaluation of total business performance of the company, management and their cooperation with the management board?

ANNUAL QUESTIONNAIRE

All questions from this questionnaire are related to a period of one business year in line with annual financial reports.

AUDIT AND INTERNAL CONTROL MECHANISMS

53. Does the company have an external auditor? YES

54. Is external auditor linked to the company?

NO

55. Did the external auditor or its linked entities offer other services to the company?

YES

56. Did the company publish fees paid to external auditors for auditing and other services? (if no, please explain)

NO

The auditor audited financial reports of the Bank and its subsidiaries in line with contracted price conditions which is in accordance with its general business conditions.

57. Does the company have internal auditors and established internal control system?

YES

TRANSPARENCY AND BUSINESS OPENNESS

58. Are annual, semi-annual and quarterly reports available to shareholders?

YES

59. Did the company make the calendar with most important events?

NO

All important events and information are publicly available as soon as the exact dates are determined.

60. Did the company establish mechanism for making sure the persons which have or get in contact with privileged information understand the nature, importance and limitations related to this information?

YES

61. Did the company establish mechanism for monitoring the privileged information flow and their potential misuse?

YES

62. Did someone suffer negative consequences because it pointed to supervisory bodies or internal bodies to some deficiencies in applying regulation and ethical standards within the company?

NO

63. Did the management board have meetings with interested investors during previous year?

NO

64. Do all members of the management board and supervisory board or the board of directors agree the information provided in answers to this questionnaire are completely true to the best of their knowledge?

Organizational Scheme of Hrvatska Poštanska Banka p.l.c.

The Bank's business is organized in 20 organizational units – 11 offices and 9 divisions. The Bank's organizational scheme is as follows:

The Bank's organizational unites are divided into 4 basic business areas including:

    1. Professional support to the Management Board,
    1. Profit centers,
    1. Operating business support,
    1. Risk, collection and financial management.

Business area functionally and technologically connects certain Bank's organization units to ensure efficient management and business organization.

1. PROFESSIONAL SUPPORT TO THE MANAGEMENT BOARD includes a group of activities which offer professional support to the Management Board in achieving business goals, organization and the Bank's management.

This business area includes:

  • Internal Audit Office,
  • Compliance and Management Support Office,
  • Office for Corporate Communications,
  • Office for Organization and Project Management,
  • Office for Human Resources Management,
  • Marketing Office
  • Corporate Security Office
  • Office for Quality Service Management,
  • Legal Affairs Office,
  • Office for Purchase and General Affairs, and
  • ALM Office.

The Internal Audit Office is the Bank's organization unit which evaluates internal control and risk management system, compliance function and performs IT audit.

Compliance and Management Support Office is the Bank's organization unit which supports the Bank's bodies, follows regulation, ensures compliance of the Bank's business with regulation and manages the antimoney laundering and terrorism financing system.

Office for Corporate Communications is the Bank's organization unit responsible for corporate communications.

Office for Organization and Project Management is the Bank's organization unit which analyses and improves organization and business processes and manages projects.

Office for Human Resources Management is the Bank's organization unit involved in supply, development and rewarding employees. It also regulates legal working affairs with employees and government bodies.

Marketing Office is the Bank's organization unit which prepares and conducts marketing and promotional activities.

Corporate Security Office is the Bank's organization unit which ensures safety of IT, workers and assets.

Office for Quality Service Management is the Bank's organization unit which manages quality of services offered to clients by continuous surveys and research on clients' satisfaction and suggesting improvements on that front.

Legal Affairs Office is the Bank's organization unit involved in legal support to all organization units.

Office for Purchase and General Affairs is the Bank's organization unit involved in asset purchase and management, together with other general affairs.

ALM Office is the Bank's organization unit responsible for managing assets and liabilities, FX positions, market risk and liquidity risk positions.

2. PROFIT CENTER includes a group of activities which sell the Bank's products and services.

This business area includes:

  • Retail Division,
  • Corporate Division,
  • Financial Markets Division, and
  • Direct Banking Division.

Retail Division is the Bank's organization unit which offers market based banking and financial services to households and coordinates work of retail regional centers, outlets and HP-Hrvatska Pošta as a distribution channel.

Corporate Division is the Bank's organization unit which offers market based banking and financial services to legal persons, natural persons and crafts which conduct independent and permanent economic activity.

Financial Markets Division is the Bank's organization unit which trades in financial instruments on behalf of the Bank, manages liquidity and FX position and offers investment services and activities, together with supplementary services to clients.

Direct Banking Division is the Bank's organization unit which ensures undisturbed functioning and development of direct distribution channels and card business (ATM, POS, WEB, CC, mBanking and eBanking, card business).

3. OPERATING BUSINESS SUPPORT includes a group of activities which offer support to sales and the Bank's whole business.

This business area includes

  • Business Support Division, and
  • IT Division.

Business Support Division is the Bank's organization unit offering operating support to profit centers and making domestic and FX payments, cash management and supply activities of the Bank's business network and Hrvatska Pošta with cash.

IT Division is the Bank's organization unit offering IT support to all organization units.

4. RISK, COLLECTION AND FINANCIAL MANAGEMENT includes a group of activities for risk, collection and financial management.

This business area includes

  • Risk Management Division,
  • Collection Management Division, and
  • Finance Division.

Risk Management Division is the Bank's organization unit which measures, evaluates and controls all the risks the Bank is or could be exposed with an aim of reducing potential exposure to all kinds of risks and ensuring safety and business efficiency.

Collection Management Division is the Bank's organization unit which performs receivables restructuring and activities of early and forced collection.

Finance Division is the Bank's organization unit which manages the Bank's accounting system, performs regulatory reports, financial controls and develops management reporting system.

Human Resources Management in HPB p.l.c.

Improving standards in human resources management enables support to vision, mission and the Bank's corporate values. It is mostly reflected in acquiring new quality employees, but also in help to business areas in identifying and keeping existing excellent employees. In line with the Bank's corporate values a model of key competences was developed which combines skills, opinions and behavior for the management and employees in order to successfully achieve set targets.

Also the Bank puts an emphasis on increasing usage of knowledge and skills by control and systemic supervision of work performance adjusted to specifics of each business area.

In 2016 a new work performance management model was introduced which is characterized by transparency and objectivity in evaluating and rewarding employees.

The model enables monitoring and evaluation of organizational and individual performance based on key performance indicators. Individual level also includes development goals for employees. This completes motivational and development purpose of the model which is the base for career management of the Bank's employees.

Increase in intellectual capital, and contribution of employees to the Bank's results is achieved by timely definition of education needs in order to improve sales, technical, communication, management and other business skills which increase sales and business efficiency. In line with education needs in 2016 there were a number of education programs and intensified processes of internal and external education of employees and management.

Investment in HR processes resulted with Employer Partner certificate by Selectio in December 2016. When the Certificate was being awarded it was stated the Bank had developed human resources management in line with the best practices.

Number of Employees in the Bank 2013 - 2016

Number of Employees Dec 31 2013 Dec 31 2014 Dec 31 2015 Dec 31 2016
Based on the Working Hours 875 850 823 833
At the end of the Period 1,075 1,084 1,067 1,067

All jobs in HPB are located in the Republic of Croatia.

Structure of HPB's Employees by Sex on December 31 2016:

Education and Skills of Employees 2013 – 2016

Employees with undergraduate and graduate qualifications dominate the qualifications structure.

Qualification Dec 31 2013 Dec 31 2014 Dec 31 2015 Dec 31 2016
Postgraduate/ Doctorate 17 15 15 16
Graduate 432 436 445 445
Undergraduate 164 170 169 169
High School 459 460 436 435
Elementary or Secondary School 3 3 2 1
Total 1,075 1,084 1,067 1,067

Number of Employees Based on Years of Service as of December 31 2016:

Responsibilities of the Management and Supervisory Boards for the Preparation and Approval of the Annual Financial Reports

Management Board of the Bank is required to prepare unconsolidated financial reports of Hrvatska Poštanska Banka p.l.c. for each financial year. These reports give a true and fair view of financial position of the Bank and of the results of its operations and cash flows, in accordance with applicable accounting standards. The Management Board is also responsible for maintaining proper accounting records needed for preparation of such financial reports at any given time. Also, the Board is responsible for the whole annual report of the Bank, together with forms of financial reports constructed in accordance with the CNB Decision on Forms and Contents of Bank Financial Reports (Official Gazette 62/ 08) which are available in the attachment. The Management Board has a general responsibility for taking available measures aiming to safeguard the Bank's assets, and to prevent and detect fraud and other irregularities.

The Management Board is responsible for selecting suitable accounting policies to conform with applicable accounting standards and then apply them consistently; making judgments and estimates that are reasonable and prudent; and preparing the financial reports on a going concern basis unless it is inappropriate to presume that the Bank and will continue in business.

The Management Board is responsible for the submission to the Supervisory Board of its annual report on the Bank, together with annual financial reports, for acceptance. If the Supervisory Board approves annual financial reports, they are deemed confirmed by the Management and Supervisory Board.

The Management Board is responsible for preparation and contents of the annual report in accordance with the Accounting Act (Official Gazette 109/ 07, 54/ 13).

Separate financial reports shown in pages 74-178, together with Forms made in accordance with the CNB's Decision on Structure and Contents of Bank's Annual Financial Reports enacted on 30 May 2008 (Official Gazette 62/ 08) shown in pages 180-195 were approved by the Bank's Management Board on April 12 2017 and delivered to the Supervisory Board for approval. As a confirmation, financial reports were signed by the authorized persons, as shown below:

Signed in the name of Hrvatska Poštanska Banka p.l.c.

Tomislav Vuić President of the Management Board

Domagoj Karadjole Member of the Management Board

This page is intentionally left blank.

This page is intentionally left blank.

Separate Report of Financial Position at December 31 2016

Notes 2016
HRK'000
2015
HRK'000
ASSETS
Cash and Amounts Due from Banks 5 1,554,584 1,630,052
Mandatory Reserve with the Croatian National Bank 6 1,300,796 1,279,570
Loans to and Receivables from Banks 7 182,087 261,913
Financial Assets at Fair Value in PNL 8 874,450 900,943
Financial Assets Available for Sale 9 2,753,938 2,221,310
Financial Assets Held to Maturity 10 444,825 571,764
Loans and Receivables from Customers 11 11,397,810 10,184,719
Assets Held for Sale 12 89,349 7,930
Investments in Subsidiaries 13 45,490 45,490
Property and Equipment 14 140,623 142,150
Investment Properties 15 87,209 -
Intangible Assets 16 107,052 116,850
Deferred Tax Assets, Net 17 38,741 10,224
Tax Prepayment 252 81
Other Assets 18 320,572 318,385
TOTAL ASSETS 19,337,778 17,691,381
LIABILITIES
Financial Liabilities at Fair Value in PNL 19 3,641 -
Deposits from Banks 20 509,133 357,639
Customer Deposits 21 15,772,722 14,291,102
Borrowings 22 726,660 1,005,383
Provisions for Liabilities and Expenses 23 60,674 36,592
Other Liabilities 24 325,606 221,401
TOTAL LIABILITIES 17,398,436 15,912,117
EQUITY
Share Capital 25 1,214,775 1,214,775
Capital Gain 25 - -
Treasury Shares 25 (477) (477)
Reserves for Treasury Shares 25 4,477 477
Statutory Reserve 25 6,161 -
Other Reserve 25 358,306 358,306
Fair Value Reserve 25 84,690 82,089
Revaluation Reserve 25 839 877
(Accumulated Loss)/ Retained Earnings 25 82,294 -
Profit (Loss) for the Year 188,277 123,217
TOTAL EQUITY 1,939,342 1,779,264
TOTAL LIABILITIES AND EQUITY 19,337,778 17,691,381

Separate PNL Report for the Year Ended December 31 2016

Notes 2016
HRK'000
2015
HRK'000
Active Business Parts
Interests and Similar Income 26 720,255 781,980
Interests and Similar Expense 27 (205,858) (271,654)
Net Interest Income 514,397 510,326
Fees and Commissions Income 28 493,880 483,022
Fees and Commissions Expense 29 (309,110) (301,288)
Net Fees and Commissions Income 184,770 181,734
Gains Less Losses Arising from Securities at Fair Value in PNL 30 23,587 6,289
Gains Less Losses Arising from Securities Available for Sale 31 48,596 -
Gains Less Losses Arising from Dealing in Foreign Currencies 43,408 40,655
Other Operating Income 32 13,063 42,036
Trading and Other Income 128,654 88,980
Operating Income 827,821 781,040
General and Administrative Expenses 33 (395,050) (414,197)
Depreciation and Amortization 14,15, 16 (45,053) (45,698)
Impairment Losses on Loans and Receivables from Customers and
Other Assets
34 (200,622) (185,573)
Provisions for Liabilities and Expenses 23 (25,370) (8,986)
Total Expenses and Provisions (666,095) (654,454)
PROFIT/ (LOSS) BEFORE TAX 161,726 126,586
Deferred Income Tax (Expense)/ Income 35 26,551 (3,369)
PROFIT/ (LOSS) FOR THE YEAR 188,277 123,217

Separate Report of Comprehensive Income for the Year Ended December 31 2016

2016 2015
HRK'000 HRK'000
Profit/ (Loss) for the Year 188,277 123,216
Other Comprehensive Income
Items that will not be reclassified subsequently to profit or loss:
Revaluation Reserve (73) (73)
Income Tax Relating to Items That Will Not Be Reclassified
Subsequently
35 63
(38) (10)
Items that may be reclassified subsequently to profit or loss:
Unrealized gains from Assets Available for Sale 45,506 -
Gains from Financial Assets Available for Sale
Income Tax Relating to Items That May Be Reclassified
(44,836) 11,685
Subsequently 1,931 (2,337)
2,601 9,348
Other Comprehensive Gains for the Year 2,563 9,338
Total Comprehensive Income/ (Loss) for the Year, Net of
Income Tax
190,840 132,554
2016 2015
HRK'000 HRK'000
Profit/ (Loss) for the Year 188,277 123,217
Owners of the Bank 188,277 123,217
Earnings / (Loss) per Share
Basic (HRK per Share) 93.03 84.92
Diluted (HRK per Share) 93.03 84.92

Separate Report of Changes in Equity for the Year Ended December 31 2016

Sh
are
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(
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Rev
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Def
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- - - - - (
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- - - - - - - - - -
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- - - - - - (
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Fa
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- - - - - (
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)
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Def
ed
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err
- - - - - 1,9
31
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966
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t P
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r 20
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- - - - - - - - 188
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To
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In
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Pro
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- T
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ran
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- - - - - - - 82,
294
(
)
82,
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-
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)
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,

Separate Report of Cash Flows for the Year Ended December 31 2016

Notes 2016
HRK'000
2015
HRK'000
Cash Flows from Operating Activities
Profit/ (Loss) Before Taxation 161,726 126,586
Adjusted by:
- Depreciation and Amortization 14,15,16 45,053 45,698
- Foreign Exchange Gains 32 (4,456) (9,971)
- Impairment Losses on Loans and Other Assets 34 200,622 185,573
- Provisions for Liabilities and Expenses 23 25,370 8,986
- Net Unrealized (Gains)/ Loss on Financial Assets at
FVPL 30 (23,228) 8,634
Changes in Operating Assets and Liabilities
Net Decrease in Loans to and Receivables from Banks 13,253 69,740
Net (Increase) in Financial Assets at FVPL 49,721 (608,568)
Net (Increase)/ Decrease in Loans to Customers (1,478,186) (23,256)
Net Decrease in Other Assets (1,575) 53,771
Net (Decrease) in Deposits from Banks 151,494 (17,111)
Net Increase/ (Decrease) in Customer Deposits 1,481,620 411,696
Net Decrease in Other Liabilities
Net Cash (Outflow)/ Inflow from Operating Activities
106,558 (235,009)
Before Tax 727,972 (229)
Income Tax Paid (171) (28)
Net Cash (Outflow)/ Inflow from Operating Activities 727,801 (257)
Cash Flows from Investing Activities
Purchases of Property, Equipment and Intangible Assets (42,034) (18,800)
Disposal of Financial Assets Available for Sale 731,875 656,314
Acquisition of Financial Assets Available for Sale (1,263,834) (882,317)
Maturity of Financial Assets Held to Maturity 128,028 23,394
Dividends Received 4,327 1,073
Net Cash Outflow from Investing Activities (441,638) (220,366)
Cash Flows from Financing Activities
Dividend Payments (30,762) -
Increase in Borrowings 80,604 44,384
Repayments of Borrowings (359,327) (546,328)
Increase in Share Capital - 550,000
Net Cash Inflow from Financing Activities (309,485) 48,056
Effect of FX Differences on Cash and Cash Equivalents 813 3,362
Net
(Decrease)/
Increase
in
Cash
and
Cash
Equivalents
(22,509) (169,175)
Cash and Cash Equivalents at the Beginning of the
Year
38 3,247,051 3,416,226
Cash and Cash Equivalents at the End of the Year 38 3,224,542 3,247,051

1. SIGNIFICANT ACOUNTING POLICIES

Hrvatska Poštanska Banka p.l.c. Zagreb is a joint stock company incorporated and domiciled in the Republic of Croatia, Jurišićeva 4, Zagreb. The Bank is the parent of the Hrvatska Poštanska Banka Group.

The Bank has control over following subsidiaries that make the HPB Group:

Industry State Ownership as of December 31 2016
%
HPB Invest Ltd Investment Funds Management Croatia 100.00
HPB Nekretnine d.o.o. Real Estate Agency and
Construction
Croatia 100.00
HPB Stambena Štedionica d.d. Savings Bank Croatia 100.00

In addition to investments in subsidiaries, the consolidated financial position includes the following investments held for sale:

Ownership as of December 31 2016
Industry State %
H1 Telekom plc. Telecommunications Croatia 58.17

Overview of the Bank's subsidiaries and method of their consolidation is provided in Note 13, investment in H1 Telekom plc. in Note 12.

These financial reports comprise both the separate and the consolidated financial reports of the Bank as defined in International Financial Reporting Standard 10 "Consolidated Financial Report" and International Accounting Standard 27 "Separate Financial Reports".

These financial reports were approved by the Board on April 12 2017 for submission to the Supervisory Board.

The principal accounting policies used for preparation of these financial reports are summarized below. Where specific accounting policies are aligned with accounting principles of International Financial Reporting Standards, in describing the accounting policies of the Group, it can refer to certain standards; and unless otherwise stated, these references are for Standards applicable at December 31 2016.

a) Statement of Compliance

These financial reports are prepared in accordance with the legal requirements applicable to accounting for banks in the Republic of Croatia. Bank's financial reporting is regulated by Croatian National Bank ("the CNB") which is the central supervisory institution of Croatian banking system. These financial reports have been prepared in accordance with the above-mentioned banking regulations.

These statutory financial reports are prepared for the purpose of compliance with legal requirements and for general information and not for any specific purpose or transaction. Accordingly, users should not rely exclusively on these financial reports and should undertake other appropriate inquiries before making decisions.

The accounting regulations of the CNB rely on International Financial Reporting Standards ("IFRSs") adopted by European Union. The principal differences between the accounting regulations of the CNB and recognition and measurement requirements of International Financial Reporting Standards are as follows:

  • Although the Bank calculates impairment losses on corporate lending as the present value of the expected future cash flows, discounted at the instrument's original effective interest rate, in accordance with International Financial Reporting Standards, the CNB requires the amortization of the discount calculated to be presented in the PNL report within the movement on impairment losses on loans and receivables to customers and other assets, rather than as interest income, as required by International Financial Reporting Standards.
  • Suspended interests are accrued but not paid interests on individually impaired assets. At the moment of reclassification the Bank impairs the total adjusted value of accrued but not paid interests through the profit and loss report. Furthermore, further financial position accrual is suspended, with interest being booked off-balance sheet until the debtor makes a payment. This accounting procedure is not in line with the IFRS 18 "Revenue" and IFRS 39 "Financial Instruments: Recognition and Measurement" which require the interest revenue from impaired financial assets to be calculated by using effective interest rate method.
  • In line with amendments to CNB's Decision on the classification of placements and off-balance sheet liabilities of credit institutions, in force from October 1st 2013, CNB prescribes minimum levels of impairment losses for certain specifically identified impaired exposures, which may be different from impairment loss calculated in accordance with International Financial Reporting Standards (IFRSs).
  • In line with the CNB's Decision on Provisions for Court Cases against the Credit Institution of March 31 2010 there are minimum requirements for the provisions for court cases the credit institution is obliged to keep. In line with the Decision a credit institution must diversify court cases into risk categories depending on the loss probability and form provisions accordingly. However in certain cases required reserves may differentiate from the ones calculated on the basis of the International Financial Reporting Standards (IFRS).

The accounting policies are the same as in the preparation of annual financial reports for the year ended December 31 2015.

b) Basis of Preparation

These financial reports represent the general-purpose financial reports of the Bank. The financial reports were prepared for the reporting period from January 1 2016 to December 31 2016 in compliance with existing accounting regulations applicable in Croatia.

The financial reports are prepared on the fair value basis for financial assets and liabilities at fair value through profit or loss, assets available for sale, derivative financial instruments and property and repossessed assets except those for which a reliable fair value measurement is not available. Other financial assets and liabilities, and non-financial assets and liabilities, are stated at amortized or historical cost.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, regardless of whether that price is directly observable or estimated using another valuation technique. In estimating the fair value of an asset or a liability, the Bank takes into account the characteristics of the asset or liability if market participants would take those characteristics into account when pricing the asset or liability at the measurement date. Fair value for measurement and/ or disclosure purposes in these consolidated financial reports is determined on such a basis, except for share-based payment transactions that are within the scope of IFRS 2, leasing transactions that are within the scope of IAS 17, and measurements that have some similarities to fair value but are not fair value, such as net realizable value in IAS 2 or value in use in IAS 36.

In addition, for financial reporting purposes, fair value measurements are categorized into Level 1, 2 or 3 based on the degree to which the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, which are described as follows:

  • Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the measurement date;
  • Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or liability, either directly or indirectly; and
  • Level 3 inputs are unobservable inputs for the asset or liability.

b) Basis of Preparation (continued)

In preparing the financial reports, management is required to make judgments, estimates and assumptions that affect the application of policies and reported amounts of assets and liabilities and disclosure of commitments and contingencies at the reporting date, as well as amounts of income and expense for the period. Estimates and underlying assumptions are based on historical experience and various other factors that are believed to be reasonable under current circumstances, the results of which form the basis of making the judgments about the carrying amounts of assets and liabilities that are not readily apparent from other sources. Actual results may differ from those estimates.

Estimates and underlying assumptions are reviewed on a regular basis. Revisions to accounting estimates are recognized in the period in which the estimate is revised if the revision affects only that period or in the period of revision and future periods if the revision affects both current and future periods.

Judgments made by management in the application of applicable standards that have significant effects on financial reports and estimates with a significant risk of material adjustment in the next year are discussed in Note 2.

b) Basis of Preparation (continued)

New Standards, Interpretation and Changes of Published Standards

(I) New and changed International Financial Reporting Standards are referred to the reporting period with evaluated effect on financial reports:

  • IFRS 14 Regulatory Deferral Accounts (in effect for annual period on and after January 1 2016),
  • Changes of Consolidated Financial Statements, IFRS 12 Disclosure of Interests in Other Entities, and IFRS 28 Investments in Associates and Joint Ventures – "Investment Entities: Applying the Consolidation Exception" adopted by the EU on September 22 2016 (in effect for annual periods on and after January 1 2016),
  • Changes of IFRS 11 Joint Arrangements "Accounting for Acquisitions of Interests in Joint Operations" adopted by the EU on November 24 2015 (in effect for annual periods on and after January 1 2016),
  • Changes of IAS 1 Presentation of Financial Reports "Disclosure Initiative" adopted by the EU on December 18 2015 (in effect for annual periods on and after January 1 2016),
  • Changes of IAS 16 Property, Plant and Equipment, and IAS 38 Intangible Assets "Clarification of Acceptable Methods of Depreciation and Amortization" adopted by the EU on December 2 2015 (in effect for annual periods on and after January 1 2016),
  • Changes of IAS 16 Property, Plant and Equipment, and IAS 41 Agriculture "Bearer Plants" adopted by the EU on December 17 2014 (in effect for annual periods on and after January 1 2016),
  • Changes of IAS 27 Consolidated and Separate Financial Reports "Equity Method in Separate Financial Reports" adopted by the EU on December 18 2015 (in effect for annual periods on and after January 1 2016),
  • Changes of multiple standards under Annual Improvements to IFRSs 2010-2012 Cycle are a result of improving IFRSs (IFRS 2, IFRS 3, IFRS 8, IFRS 13, IFRS 16, IFRS 24 and IFRS 38) mainly for the purpose of removing incongruity and text clarification adopted by the EU on December 17 2014 (in effect for annual periods on and after January 1 2016),
  • Changes of multiple standards under Annual Improvements to IASs 2012-2014 Cycle are a result of improving IASs (IAS 5, IAS 7, IAS 19 and IAS 34) mainly for the purpose of removing incongruity and text clarification adopted by the EU on December 15 2015 (in effect for annual periods on and after January 1 2016).

The aforementioned changes did not have materially significant effect on the Bank's financial reports.

b) Basis of Preparation (continued)

New Standards, Interpretation and Changes of Published Standards (continued)

(II) The new and revised published standards which take effect after the reporting period:

MSFI 9 Financial Instruments, adopted by the EU on December 22 2016 (in effect for annual periods on and after January 1 2018 with possible earlier application)

The standard replaces the IAS 39 Financial Instruments: Recognition and Measurement and contains requirements for recognition and measurement, impairment, derecognition and hedge accounting.

Classification and measurement – IFRS 9 introduces a new approach in classifying financial assets based on cash flow and business model of the certain financial assets. New approach implies a unique impairment model applied for all financial instruments.

Impairment – IFRS 9 introduces a new impairment model based on expected losses which enables timely recording of expected credit losses.

Hedge accounting – IFRS 9 introduces a substantially improved hedge accounting model which assumes more information on risk management activities.

The Bank has started the IFRS 9 project in 2016. The project assumes following phases:

  • A number of educations in order to familiar the Bank's employees with the IFRS 9 and its requirements
  • Gap analysis with focus on a gap between the current condition and the IFRS 9 classification and measurement requirements
  • Determining business models
  • Determining characteristics of contracted cash flows
  • Gap analysis with focus on a gap between the current condition and the IFRS 9 impairments
  • Analysis of the IFRS 9 quantitative effect
  • Creating functional specifications for certain application, i.e. introduction of a proper software
  • Creating impairment methodology in accordance with the Bank's business models creating a model for calculating risk parameters used in calculating expected credit losses according to the IFRS 9.

On the classification and measurement front the Bank considers options of defining business models and other IFRS 9 requirements in line with determined gaps and activities which assume their narrowing.

On the impairment front the Bank works on defining a methodology for calculating expected credit losses and modelling risk parameters which includes all parameters needed for forecasting future movements of certain factors.

On the classification and measurement front the quantitative effect of the standard on the Bank's financial reports will be determined in 2017. The impairment effect depends on methodology for calculating expected credit losses and modelling risk parameters based on expected credit losses.

On the reporting front this standard will have a substantial impact on the Bank's financial reports. The Management has undertaken certain activities to assure all the needed data and methodology for preparing financial results will be applicable in the future periods.

b) Basis of Preparation (continued)

New Standards, Interpretation and Changes of Published Standards (continued)

(II) The new and revised published standards which take effect after the reporting period (continued):

Certain number of changes in standards by the EU Commission is in progress.

IFRS 15 Revenue from Contracts with Customers and changes to the IFRS 15 "Effective IFRS 15 Date" adopted by the EU on September 22 2016 (in affect for annual periods on and after January 1 2018). This standard affects the model for recognizing revenue from contracts with customers.

With current business strategy adoption of the mentioned IFRS will have no effect on the Bank after the initial application

(III) The new and revised published but not yet adopted standards which will take effect after the reporting period:

IFRSs adopted by the EU have few changes compared to the regulation by the International Accounting Standards Board (IASB), which include following standards, changes and interpretations which were not yet adopted as of March 23 2017 (following effective dates relate to the IFRSs as a whole):

IFRS 16 Leases (will take effect for annual periods on and after January 1 2019). The Standard is still not adopted by the EU. It determines principles of recognition, measurement, stating and reporting leases for the both parties lessor and the lessee.

With current business strategy adoption of the mentioned IFRS will have no effect on the Bank after the initial application.

  • Changes of IFRS 2 Share-Based Payment "Classification and measurement of share-based payment transactions" (will take effect for annual periods on and after January 1 2018 or the ones when financial instruments are first used),
  • Changes of IFRS 4 Insurance Contracts "Applying IFRS 9 Financial Instruments with IFRS 4 Insurance Contracts" (will take effect for annual periods on and after January 1 2018),
  • Changes of IFRS 10 Consolidated Financial Statements and IFRS 28 Investments in Associates and Joint Ventures – sale or investing assets between an investor and its dependent entity or joint venture and further changes (initial effect date is postponed until the research project on applying share method is completed),
  • Changes of IAS 7 Statement of Cash Flows "Disclosure Initiative" (will take effect for annual periods on and after January 1 2017),
  • Changes of IAS 40 Investment Property "Transfer of Investment Property" (will take effect for annual periods on and after January 1 2018),

b) Basis of Preparation (continued)

New Standards, Interpretation and Changes of Published Standards (continued)

(III) The new and revised published but not yet adopted standards which will take effect after the reporting period (continued):

  • Changes of multiples standards under Annual Improvements to IFRSs 2014-2016 Cycle are a result of improving IFRSs (IFRS 1, IFRS 12 and IFRS 28) mainly for the purpose of removing incongruity and text clarification (Changes for IFRS 12 will take effect for annual periods on and after January 1 2017, while IFRS 1 and IFRS 28 on and after January 1 2018),
  • Interpretation of IFRIC 22 Foreign Currency Transactions and Advance Consideration (will take effect for annual periods on and after January 1 2018).

The Bank does not expect the aforementioned changes to have substantial impact on financial results after the initial application.

Changes of IAS 12 Income Taxes – "Recognition of deferred tax assets for unrealized losses" (will take effect for annual periods on and after January 1 2017).

The Bank does not expect the aforementioned change to have substantial impact on financial results after the initial application

b) Functional and Presentation Currency

The Bank's financial reports are presented in Croatian kunas (HRK), which is the functional currency. Amounts are rounded to the nearest thousand (unless otherwise stated).

c) Changes in Presentation or Classification of the Items in the Financial Reports

There were no changes in the classification of the significant amounts or items in the financial reports in the reporting period with the exception of:

  • (I) reclassification of HRK81,419K in loans and receivables to financial assets available for sale. The Bank has contracted a sale of the reclassified receivables portfolio, and up until receiving proceeds of the sale (in January 2017) the Bank classifies the assets in accordance with the IFRS 5: Noncurrent Assets Held for Sale and Discontinued Operations, and
  • (II) In late 2016 the Bank has reclassified fixed assets acquired by converting uncollected receivables in the amount of HRK186,017K to property investments. Impairments of the reclassified assets were HRK98,808K and the book value of the assets were HRK87,209K. The assets were initially recognized as available for sale but due to holding it long-term and inability to make a sale in a reasonable period it no longer fulfills criteria to be classified as available for sale according to the IFRS 5: Noncurrent Assets Held for Sale and Discontinued Operations.

e) Interest Income and Expense

Interest income and expense are recognized in the PNL report as they accrue for all interest bearing financial instruments, including those measured at amortized cost, at fair value through profit or loss and available for sale, using the effective interest rate method. Such income and expense is presented as interest and similar income or interest expense and similar charges in the PNL report. Interest income and expense also includes fee and commission income and expense in respect of loans provided to customers or borrowings from other banks, premium or discount amortization, and other differences between the initial carrying amount of an interest-bearing financial instrument and its value at maturity, recognized on a basis of effective interest rate. Interest income and expense on all trading assets and liabilities are presented as interest income or expense.

f) Fees and Commissions Income and Expense

Fee and commission income and expense arise on financial services provided by the Bank and received by the Bank, and mainly comprise fees related to domestic and foreign payments, the issue of guarantees and letters of credit, credit card business and other services provided by and to the Bank. Fee and commission income and expense are recognized in the PNL report when the related service is performed.

Loan commitment fees for loans that are likely to be drawn down are deferred (together with related direct costs) and recognized as an adjustment to the effective interest rate on the loan. Commitment fees in relation to facilities where draw down is not probable are recognized over the term of the commitment. Loan syndication fees are recognized as revenue when the syndication has been completed and the Bank has retained no part for itself, or has retained a part at the same effective interest rate as the other participants. Portfolio and other management advisory and service fees are recognized based on the applicable service contracts. Asset management fees related to investment fund management are recognized on an accrual basis over the period in which the service is provided. The same principle is applied for custody services that are continuously provided over an extended period of time.

g) Dividend Income

Dividend income on equity investments is recognized in the PNL report when the right to receive dividends is established.

h) Gains Less Losses from Financial Instruments at Fair Value in PNL and Financial Instruments Available for Sale

Gains less losses from financial instruments at fair value through profit or loss include unrealized and realized gains and losses arising from derivative financial instruments, trading debt securities and other financial instruments designated at fair value through profit or loss.

Gains less losses arising from financial instruments available for sale comprise realized gains from financial instruments available for sale.

Financial assets available for sale are assessed for indicators of impairment at the end of each reporting period. Financial assets are considered to be impaired when there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows of the investment have been affected.

For AFS equity investments, a significant or prolonged decline in the fair value of the security below its cost is considered to be objective evidence of impairment.

For all other financial assets, objective evidence of impairment could include:

  • significant financial difficulty of the issuer or counterparty, or
  • breach of contract, such as a default or delinquency in interest or principal payments, or
  • it becoming probable that the borrower will enter bankruptcy or financial re-organization, or
  • disappearance of an active market for that financial asset because of financial difficulties.

In respect of AFS equity securities, impairment losses previously recognized in profit or loss are not reversed through profit or loss. Any increase in fair value subsequent to an impairment loss is recognized in other comprehensive income and accumulated under the heading of investments revaluation reserve. In respect of AFS debt securities, impairment losses are subsequently reversed through profit or loss if an increase in the fair value of the investment can be objectively related to an event occurring after the recognition of the impairment loss.

i) Gains Less Losses Arising from Dealing in Foreign Currencies

Gains less losses from dealing in foreign currencies include unrealized and realized gains and losses arising from spot dealings in foreign currencies.

j) Foreign Currencies

Transactions in foreign currencies are translated into HRK at the rate of exchange applicable at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the reporting date are translated into HRK at the foreign exchange rate applicable at that date. Foreign exchange differences arising on translation are recognized in the PNL report. Non-monetary assets and liabilities denominated in foreign currency that are stated at fair value are translated in HRK at the foreign exchange rates applicable at the dates when the fair values were determined. Non-monetary assets and items that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction and are not retranslated.

The fair value of AFS monetary financial assets denominated in a foreign currency is determined in that foreign currency and translated at the spot rate prevailing at the end of the reporting period. The foreign exchange gains and losses that are recognized in profit or loss are determined based on the amortized cost of the monetary asset. Other foreign exchange gains and losses are recognized in other comprehensive income.

k) Financial Instruments

i) Classification

The Bank classifies its financial instruments in the following categories: at fair value through profit or loss, loans and receivables, available for sale and held to maturity. The classification depends on the purpose for which the financial instruments were acquired. The management determines the classification of financial instruments upon initial recognition.

Financial Assets and Liabilities at Fair Value in PNL

This category comprises two subcategories: financial instruments held for trading (including derivatives), and those designated by management as at fair value through profit or loss at inception. The Bank designates financial assets and liabilities at fair value through profit or loss when:

  • assets or liabilities are managed, evaluated and reported internally on a fair value basis,
  • designation eliminates or significantly reduces an accounting mismatch which would otherwise arise, or
  • an asset or a liability contains an embedded derivative that significantly modifies the cash flows that would otherwise be required under the contract.

Financial assets at fair value through profit or loss include equity and debt securities, units/ shares in investment funds and derivative financial instruments.

Loans and Receivables

Loans and receivables comprise non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They arise when the Bank provides money to a debtor with no intention of trading with the receivable and include loans to and receivables from banks, loans to and receivables from customers, and the mandatory reserve with the CNB.

k) Financial Instruments (continued)

i) Classification (continued)

Financial Instruments Held to Maturity

This category comprises non-derivative financial assets with fixed or determinable payments and fixed maturities that the Bank has the positive intention and ability to hold to maturity. This category includes debt securities.

Financial Assets Available for Sale

This category comprises non-derivative financial assets which are defined as available for sale or are not included in loans and receivables or held to maturity investments, or classified as financial assets at fair value through profit or loss. Financial assets available for sale are intended to be held for an indefinite period of time, but may be sold in response to needs for liquidity or changes in interest rates, foreign exchange rates, or equity prices. Available for sale financial assets include debt and equity securities.

Other Financial Liabilities

Other financial liabilities include all financial liabilities not designated as at fair value through profit or loss.

ii) Recognition and Derecognition

Purchases and sales of financial assets and financial liabilities at fair value through profit or loss, and financial assets held to maturity and available for sale, are recognized on the settlement date. Loans and receivables and financial liabilities at amortized cost are recognized when advanced to borrowers or received from lenders.

The Bank derecognizes financial instruments (in full or part) when the rights to receive cash flows from the financial instrument have expired or when it loses control over the contractual rights over financial instrument.

This occurs when the Bank transfers substantially all the risks and rewards of ownership to another business entity or when the rights are realized, surrendered or have expired. The Bank derecognizes financial liabilities only when the financial liability ceases to exist, i.e. when it is discharged, cancelled or has expired. If the terms of a financial liability change, the Bank will cease recognizing that liability and will instantaneously recognize a new financial liability, with new terms and conditions.

Realized gains and losses from the disposal of financial instruments are calculated by using the weighted average cost method.

iii) Initial and Subsequent Measurement

Financial assets and liabilities are recognized initially at fair value plus, in the case of a financial asset or financial liability not at fair value through profit or loss, transaction costs that are directly attributable to the acquisition or issue of the financial asset or financial liability.

k) Financial Instruments (continued)

iii) Initial and Subsequent Measurement (continued)

After initial recognition, the Bank measures financial instruments at fair value through profit or loss and financial assets available for sale at their fair value, without any deduction for costs of sale. Instruments that do not have a quoted market price in an active market and whose fair value cannot be reliably measured are initially recognized at acquirement cost, and afterwards measured applying internal models of fair value estimation.

Loans and receivables and held to maturity investments and financial liabilities not designated at fair value through profit or loss are measured at amortized cost.

iv) Gains and Losses

Gains and losses on changes in the fair value of financial assets at fair value through profit or loss are recognized in the PNL report.

Gains or losses arising from a change in the fair value of available for sale monetary assets are recognized directly within equity and are disclosed in the report of changes in equity. Impairment losses, foreign exchange differences, interest income and amortization of premium or discount on available for sale monetary assets are recognized in the PNL report. Foreign exchange differences on equity instruments are part of the fair value of these instruments and are recognized in equity.

Dividend income is recognized in the PNL report. Upon sale or other derecognition of available for sale assets, any cumulative gains or losses on the instrument are transferred to the PNL report.

Gains or losses arising from financial instruments carried at amortized cost may also be recognized in the PNL report when a financial instrument is derecognized or when its value is impaired.

v) Determination of Fair Value of Financial Instruments

The fair value of quoted financial assets in an active market is based on their closing price. If there is no active market for the financial instrument, or if, due to any other reason, the fair value cannot be reliably measured by the market price, the Bank uses an internal evaluation model for fair value estimation. Such models include the use of prices achieved in recent transactions, by reference to similar financial instruments, and discounted cash flow analysis, making maximum use of market inputs and relying as little as possible on entity-specific inputs. Where discounted cash flow techniques are used, estimated future cash flows are based on management's best estimate and the discount rate is a market rate.

The fair value of non-traded derivatives is estimated at the amount that the Bank would receive or pay to terminate the contract at the reporting date, taking into account current market conditions, its own credit risk and the current creditworthiness of the counterparties.

k) Financial Instruments (continued)

vi) Impairment of Financial Assets

Impairment of Assets Identified as Impaired

Financial assets are reviewed at financial reports date to determine whether there is objective evidence of impairment. If any such indication exists, the recoverable amount of an item is estimated.

The Bank estimates and performs impairment of all financial assets, except financial assets at fair value through profit or loss.

If any objective evidence of impairment exists for available for sale financial assets, the cumulative loss measured as the difference between the acquisition cost and the current fair value, less any impairment loss on that financial asset previously recognized in profit or loss, is removed from equity and recognized in the PNL report. Impairment losses recognized in the PNL report on equity instruments are not reversed through the PNL report.

If, in a subsequent period, the fair value of a debt instrument classified as available for sale increases, and the increase can be objectively related to an event occurring after the impairment loss was recognized in profit or loss, the impairment loss is reversed through the PNL report.

The recoverable amount of financial instruments measured at amortized cost is calculated as the present value of the expected future cash flows, discounted at the instrument's original interest rate. Short-term balances are not discounted. Allowances for uncollectibility are made against the carrying amount of loans and advances that are identified as being impaired based on regular reviews of outstanding balances to reduce these loans and advances to their recoverable amounts (or lower amount if required by applicable CNB regulations). The expected cash flows for portfolio of similar assets are estimated based on previous experience. Also taken into considering are: credit rating of the underlying customers, and delays in payments of interest or penalties. Increases of impairment allowances are recognized in the PNL report. When a loan is identified as uncollectable, all the necessary legal procedures have been completed, and the final loss has been determined, the loan is written off directly. If in a subsequent period the amount of impairment loss decreases, and the decrease can be linked objectively to an event occurring after the write-down, the write-down or impairment loss is reversed through the PNL report.

Impairment of Assets Not Individually Identified as Impaired

In addition to recognized impairment losses on assets, the Bank recognizes in its PNL report latent losses on its onbalance sheet and off-balance sheet items exposed to credit risk at a level not lower than 0.80% of the total placements and off-balance sheet exposures in accordance with the CNB regulations.

At the reporting date, debt securities carried at fair value at the reporting date, initially recognized as financial assets at fair value through profit or loss, as well as financial assets available for sale, are excluded from the calculation basis of these impairments.

k) Financial Instruments (continued)

vii) Reclassifications

According to IFRSs, the Bank has the possibility to reclassify certain financial instruments out of the category at fair value through profit or loss into available for sale or held to maturity instruments.

l) Specific Financial Instruments

Cash and Cash Equivalents

Cash and cash equivalents comprise cash balances on hand, cash deposited with CNB, placements with other banks with original maturities of three months or less, and items in course of collection.

Derivative Financial Instruments

The Bank uses derivative financial instruments to hedge economically its exposure to currency risk and interest rate risk arising from operating, financing and investing activities. In accordance with its investment policies, the Bank does not hold or issue derivative financial instruments for the purpose of speculative trading. Hedge accounting has not been applied and consequently, all derivative agreements are classified as financial instruments at fair value through profit or loss.

Derivative financial instruments include foreign currency agreements, forward agreements, futures and other financial derivatives and are initially recognized at fair value which is the value of consideration paid to acquire the instrument less transaction costs. Subsequent to initial recognition, derivatives are measured at fair value. The fair value is determined based on the quoted market price or, if more appropriate, based on the discounted cash flow. All derivative instruments are presented as assets if their fair value is positive and as liabilities if their fair value is negative.

Some hybrid contracts contain both a derivative and a non-derivative component. In such cases, the derivative component is termed as an embedded derivative. Except as required to the contrary by the CNB, when the economic characteristics and risks of embedded derivatives are not closely related to those of the host contract and when the hybrid contract is not itself carried at fair value through profit or loss, the embedded derivative is treated as a separate derivative and classified at fair value through profit or loss with all unrealized gains and losses recognized in the PNL report, unless there is no reliable measure of their fair value.

Changes in the fair value of derivatives are included in gains less losses arising from dealing securities.

Treasury Bills and Debt Securities

Treasury bills and debt securities that the Bank holds for the purpose of short-term profit taking are classified as at fair value through profit or loss or as available for sale assets, and are carried at fair value. Treasury bills and debt securities that the Bank has the intent and ability to hold to maturity are classified as held to maturity assets.

l) Specific Financial Instruments (continued)

Equity Securities and Investments in Open-End Investment Funds

Equity securities and investments in open-ended investment funds are classified as at fair value through profit or loss or as available for sale assets.

Placements with Banks

Placements with banks are classified as loans and receivables and measured at amortized cost less impairment losses.

Loans and Receivables from Customers

Loans and receivables from customers are presented net of impairment losses. Purchased loans that the Bank has the intent and ability to hold to maturity are classified as held to maturity assets.

In accordance with CNB requirements, the amortization of any discounts included within impairment losses is presented in impairment losses.

Investments in Subsidiaries

In the Bank's separate financial reports, investments in subsidiaries are recorded at cost, except for H1 Telekom plc. which is, as assets held for sale, recorded at the lower of carrying amount and fair value.

Borrowings

Interest-bearing borrowings are recognized initially at fair value, less attributable transaction costs. Subsequent to initial recognition, interest-bearing borrowings are stated at amortized cost with any difference between proceeds (net of transaction costs) and redemption value being recognized in the PNL report over the period of the borrowings as interest. The amount is subsequently reduced by not deferred portion of the fee paid at the point of loan approval.

Repurchase Agreements and Linked Transactions

The Bank enters into purchases (sales) of investments under agreements to resell (repurchase) essentially identical investments, or in a series of linked sales and buy-back transactions at a certain future date at a fixed price. The amounts paid are recognized in loans and advances to either banks or customers. The receivables are shown as collateralized by the underlying security. Investments sold under repurchase agreements continue to be recognized in the report of financial position and are measured in accordance with the accounting policy for the relevant financial asset at amortized cost or at fair value, as appropriate. The proceeds from the sale of the investments are reported as liabilities to either banks or customers.

The difference between the sale and repurchase amount is recognized on an accrual basis over the period of the transaction and is included in interest income or expense.

m) Corporate Tax

Corporate tax expense represents the sum of the tax currently payable and deferred tax.

Current tax payable is based on taxable profit for the year. Taxable profit differs from 'profit before tax' as reported in the PNL report and report of other comprehensive income because of items of income or expense that are taxable or deductible in other years and items that are never taxable or deductible. The Bank's current tax is calculated using tax rates that have been enacted or substantively enacted by the end of the reporting period.

Deferred tax is recognized on temporary differences between the carrying amounts of assets and liabilities in financial reports and the corresponding tax bases used in the computation of taxable profit. Deferred tax liabilities are generally recognized for all taxable temporary differences. Deferred tax assets are generally recognized for all deductible temporary differences to the extent that it is probable that taxable profits will be available against which those deductible temporary differences can be utilized. Such deferred tax assets and liabilities are not recognized if the temporary difference arises from the initial recognition (other than in a business combination) of assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit.

Deferred tax liabilities are recognized for taxable temporary differences associated with investments in subsidiaries and associates, and interests in joint ventures, except where the Bank is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. Deferred tax assets arising from deductible temporary differences associated with such investments and interests are only recognized to the extent that it is probable that there will be sufficient taxable profits against which to utilize the benefits of the temporary differences and they are expected to reverse in the foreseeable future.

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the period in which the liability is settled or the asset realized, based on tax rates and tax laws that have been enacted or substantively enacted by the end of the reporting period.

The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the Bank expects, at the end of the reporting period, to recover or settle the carrying amount of its assets and liabilities.

The measurement of deferred tax liabilities and assets reflects the amount that the Bank expects, at the end of the financial reports date, to recover or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are not discounted and are classified in the report of financial position as non-current assets and/ or non-current liabilities. Deferred tax assets are recognized only to the extent that it is probable that the related tax benefit will be realized. At each reporting date, the Bank reviews the unrecognized potential tax assets and the carrying amount of the recognized tax assets.

n) Property and Equipment

Property and equipment are tangible assets that are held for use in the supply of services or other administrative purposes.

Recognition and Measurement

An item of property whose fair value can be measured reliably is subsequently carried at a revalued amount, being its fair value at the date of the revaluation less any subsequent accumulated depreciation and subsequent accumulated impairment losses. Revaluation is made with sufficient regularity to ensure that the carrying amount does not differ materially from that which would be determined using fair value at the reporting date. The fair value of land and buildings is determined by the independent professional surveyor.

Any revaluation increase arising on the revaluation of such land and buildings is recognized in other comprehensive income and accumulated in equity, except to the extent that it reverses a revaluation decrease for the same asset previously recognized in profit or loss, in which case the increase is credited to profit or loss to the extent of the decrease previously expensed. A decrease in the carrying amount arising on the revaluation of such land and buildings is recognized in profit or loss to the extent that it exceeds the balance, if any, held in the properties revaluation reserve relating to a previous revaluation of that asset. Depreciation is recognized in the PNL report on a straight-line basis over the estimated useful lives of each part of an item of property and equipment. Land is not depreciated.

Equipment is measured at cost, less accumulated depreciation and accumulated impairment losses.

The estimated useful lives are as follows:

2016 2015
Buildings 40 years 40 years
Computers 3 years 3 years
Furniture and Equipment 3-4 years 3-4 years
Motor Vehicles 5 years 5 years
Other Assets 10 years 10 years

Depreciation methods and useful lives are reassessed at reporting date. Gains and losses on disposal are determined by comparing the proceeds with the carrying amount, and are included in the PNL report.

o) Investment Property

Investment properties are properties which are held by the Bank either to earn rentals or for capital appreciation, or both. Investment property is carried at cost less accumulated depreciation and any impairment losses. Depreciation is provided on all investment property, except for investment property not yet brought into use, on a straight-line basis at prescribed rates designed to write off the cost over the estimated useful life of the asset as follows:

2016 2015
Investment Property 40 years 40 years

p) Intangible Assets

Intangible assets are carried at cost less accumulated amortization and impairment. Development costs are capitalized if all the requirements specified in IAS 38 "Intangible Assets" are met.

The Bank intends to capitalize internal employee project costs in the future under a condition of meeting requirements by the IFRS 38. During 2016 it started the preparation activities for the mentioned purpose. Durability of the mentioned intangible assets will correspond to the estimated useful life and its future economic benefits.

Amortization is provided on a straight-line basis over the estimated useful life of an intangible asset. Maintenance costs are recognized as an expense when they are incurred. Depreciation methods and useful lives are reassessed at reporting date. Gains and losses on disposal are determined by comparing the proceeds with the carrying amount, and are included in the PNL report.

Amortization method and estimated useful life are reassessed on the date of preparing financial reports. Gains and losses from disposal are determined by comparing realized sale price and book value of assets and is included in the profit or loss report.

Amortization of intangible assets is provided on a straight-line basis over the estimated useful life of an asset as follows:

2016 2015
Leasehold Improvements 4 years 4 years
Software 3-10 years 3-10 years
Licenses 3-10 years 3-10 ears

q) Impairment of Non-Financial Assets

The recoverable amount of property and equipment, investment property and intangible assets is the higher of the asset's fair value less costs to sell and value in use. For the purpose of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows ("cash-generating units"). In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset or cash-generating unit.

Non-financial assets that have suffered impairment are reviewed for possible reversal of the impairment at each reporting date. An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount and to the extent that the asset's carrying amount does not exceed the carrying amount that would have been determined, net of depreciation, if no impairment loss had been recognized.

r) Non-Current Assets Held for Sale

Tangible assets gained in exchange for uncollected receivables Bank records as assets held for sale in accordance with International Financial Reporting Standard 5 (IFRS 5). Only exceptionally, if the assets can be used for the Bank's business operations decision on using the assets and accounting treatment will be in accordance with the International Financial Reporting Standard 16. Properties which do not fulfill the IFRS 5 recognition criteria will be reclassified as Property Investment in accordance with the International Account Standard 40.

The Bank initially recognizes (classifies) non-current assets as assets held for sale if its value be through sale, rather than used for the purpose of conducting business activities through depreciation. Such assets are classified at the lower of carrying amount or fair market value less costs to sell.

Subsequent measurement of assets held for sale is carried at the lower of carrying value and the current fair market value less costs to sell.

In case of events that may extend the period to perform the sale of the property does not preclude the classification of assets as held for sale if the circumstances beyond the control of the Bank occur and if there is evidence that the Bank will continue in line with the plans to continue selling the same.

The Bank does not perform depreciation of assets held for sale.

Impairment losses arising on the subsequent measurement of assets is recorded in the PNL report of the Bank.

Subsequent gains from increase in the fair value of previously impaired assets will be recognized in the PNL report at the time of sale.

If it is determined that the non-current assets classified as held for sale do not meet the criteria for initial recognition of the Bank does not recognize those assets as assets held for sale.

Bank does not recognize assets held for sale in the event that such property is sold. Gain or loss on sale of assets held for sale are recognized in the PNL report.

s) Provisions for Liabilities and Expenses

The Bank recognizes a provision when it has a present obligation as a result of a past event, and when it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and if a reliable estimate can be made of the obligation. Provisions are also made for off-balance sheet credit risk exposures on a portfolio basis.

Provision for liabilities and charges represents the best estimate of the expenditures needed to settle the present obligation at the reporting date. The management determines the adequacy of the provision based upon reviews of individual items, recent loss experience, current economic conditions, the risk characteristics of the various categories of transactions and other pertinent factors.

Provisions are released only for such expenditure in respect of which provision are recognized at inception. If the outflow of economic benefits to settle the obligations is no longer probable, the provision is reversed

t) Operating Lease

Leases where the Bank as lessor retains substantially all the risks and rewards incidental to ownership are included in tangible and intangible assets at cost net of accumulated depreciation. Rental income under operating leases is recognized in the PNL report on a straight-line basis over the term of the lease.

The Bank leases office space under operating leases. Payments under operating leases are recognized in the PNL report over the term of the underlying lease. Lease incentives received are recognized in the PNL report as an integral part of the total lease expense. The Bank does not have operating lease contracts with the termination period longer than one year.

u) Employee Benefits

Defined Pension Contributions

The Bank pays contributions to pension-insurance funds on a mandatory, contractual basis. The Bank has no further payment obligations once the contributions have been paid. The contributions are recognized as employee benefit expense when they are due.

Provisions for Severance Payments and Jubilee Awards

In calculating provisions for severance payments and jubilee awards, the Bank discounts expected future cash flows in respect of the liabilities, using discount rates that, in opinion of the Bank's management, best represent the time value of money.

Equity Payment Scheme Plan

The Bank has set a equity payment scheme policy but does not have an equity payment scheme plan as conditions for payments in 2016 or later have not been met yet.

v) Share Capital and Reserves

Share Capital and Reserves

Share capital is denominated in Croatian kunas and stated at nominal value. The amount of fees paid on repurchase of share capital, including directly attributable costs, is recognized as a deduction from equity and classified as treasury shares.

Dividends

Dividends are recognized as a liability in the period in which they are declared.

Retained Earnings/ Accumulated Losses

All income for the year, retained after appropriations, is transferred to reserves, in accordance with the decision of the General Assembly.

Loss for the period is charged on the accumulated retained earnings. Any remaining loss is allocated in accordance with the regulations applicable to trading companies in the Republic of Croatia.

During the reduction of the share capital of the Bank in 2015 remaining amount after loss coverage from the previous period has been allocated to retained earnings based on the Decision of the General Assembly and in accordance with the regulations applicable to trading companies in the Republic of Croatia.

Earnings per Share

The Bank presents earnings or loss per share data for its ordinary shares. Earnings/ loss per share is calculated by dividing the profit or loss attributable to ordinary shareholders of the Bank by the weighted average number of ordinary shares outstanding during the period.

w) Contingencies and Commitments

In the ordinary course of business, the Bank enters into credit related commitments which are recorded in off-balance sheet accounts and primarily include guarantees, letters of credit and undrawn loan commitments. Such financial commitments are recorded in the Bank's report of financial position if and when they become payable.

x) Funds Managed for and on Behalf of Third Parties

The Bank manages funds for and on behalf of corporate and retail customers. These amounts do not represent the Bank's assets and are excluded from the report of financial position. For the services rendered, the Bank charges a fee which is recognized in the PNL report on an accruals basis. The Bank also manages five open-end funds with a public offering: HPB Equity Fund, HPB Global Fund, HPB Cash Fund, HPB Bond Fund, and HPB Eurocash Fund.

Investment funds assets that is managed by the Bank is not part of consolidated reports of the Group

The investment of the parent company in the investment funds of the parent company are stated at fair value through profit and loss.

y) Segment Reporting

A segment is a distinguishable component of the Bank that is engaged either in providing products or services (business segment) which achieves economic benefits or costs, including the transactions with other parts of the Bank. During 2015 the Bank did not use internal transfer prices in determining the success of the segments.

The Bank has identified four major segments: Corporate Banking; Retail Banking; Financial Markets, (including treasury and investment banking, together with custody services (business segment)) and direct banking. The business segments and their financial performance are presented in Note 4 to the financial reports.

Bank's operations, its total assets as well as the majority of its clients are based in Croatia.

2. RISK MANAGEMENT (continued)

2.1. Credit Risk (continued)

2. RISK MANAGEMENT

This note details the Bank's risk exposures as well as the methods applied by the management to identify, measure and manage those risks for the purpose of preserving capital. The most important types of financial risk to which the Bank is exposed are credit risk, liquidity risk, interest rate risk in the Bank's non-trading book, market risk and operational risk. Market risk includes currency risk, interest rate risk and price risk.

An integrated system of risk management is established at the Bank level by introducing a set of policies, procedures and manuals, determining the limits of risk levels acceptable to the Bank and monitoring their implementation. The limits are set with respect to the amount of regulatory capital and are applied to all types of risk. Additionally, the Bank sets limits for annual potential losses measured by Value-at-Risk techniques for its market risk exposure. Internal methodologies and models for managing other types of risks are also being developed.

The responsibility for determining the framework of the Bank's risk management lies with the Bank's Management Board which has delegated the risk management tasks to the Assets and Liabilities Management Committee, Credit Committee and Operational Risk Management Committee.

2.1 Credit Risk

The Bank is subject to credit risk through its lending and investing activities and in cases where it acts as an intermediary on behalf of customers or other third parties.

The risk that counterparties to financial instruments might default on their obligations is monitored on an ongoing basis. To manage the level of credit risk, the Bank evaluates debtors' creditworthiness, and in order to minimize credit risk, obtains appropriate collateral.

At reporting date, the Bank's credit risk exposure to financial instruments classified as at fair value through profit or loss is presented by the positive fair value of these instruments, as recorded in the report of financial position. Notional amounts disclosed in the notes to the financial reports do not represent the amounts to be exchanged by the parties in derivative transactions and do not measure the Bank's exposure to credit or market risks. The amounts to be exchanged are based on the terms of the derivatives.

The Bank is exposed to credit risk primarily through loans and receivables from customers. The amount of credit exposure in this regard, as well as held to maturity debt securities recognized at amortized cost, is represented by the carrying amounts of the assets on the balance sheet. In addition, the Bank is exposed to the credit risk through offbalance sheet items, i.e. through commitments arising from unused facilities and guarantees issued, as disclosed in Note 38.

Credit risk management comprises assessment of placements' credit risk, subsequent monitoring, supervision, and evaluation of recoverability of placements and off-balance sheet commitments, as well as formation of required impairments and provisions for identified losses on placements and off-balance sheet commitments, and reporting to the Management Board of the Bank.

2.1. Credit Risk (continued)

2.1. Credit Risk (continued)

2.1.1. Credit Risk Assessment

Assessment of the individual credit risk exposure comprises the following:

  • debtors' creditworthiness,
  • debtors' timeliness in meeting their obligations,
  • collateral quality.

Monitoring of credit risk includes continuous assessment whether elements exist which would indicate a deterioration of the client's financial position, the client's exposure to currency risk or an increase in risk due to the decrease of collateral value.

2.1.2. Classification of Placements in Risk Categories

The Bank classifies placements into risk categories depending on the estimated recovery rate of placements, and in accordance with the Croatian National Bank's Decision on Classification of Placements and Off-balance Sheet Liabilities of Credit Institutions. All placements that the Bank estimates are fully recoverable are classified in risk category A. Upon initial approval, the Bank classifies all placements into risk category A. Placements that the Bank estimates are partly recoverable are classified into risk category B, depending on the loss percentage: in subcategory B1 (loss is estimated at below 30% of nominal carrying value of the placement), in subcategory B2 (loss is estimated at between 30% and 70% of nominal carrying value of the placement), and in subcategory B3 (loss is estimated at above 70%, but below 100% of nominal carrying value of the placement). Placements estimated to be fully irrecoverable are classified into risk category C.

2.1.3. Placements Impairment Policy

When estimating the recoverable amount of placements, the Bank separates placements between small and large portfolios.

Small portfolio represents placements and off-balance sheet commitments whose gross value (before any impairment loss) does not exceed HRK700K towards a single debtor or a single group of related parties at the date of estimation.

Generally, the Bank estimates the recoverability of placements to retail customers according to criteria established for the small portfolio, whereas the recoverability of placements to corporate clients is estimated according to criteria which do not apply to the small portfolio.

2.1. Credit Risk (continued)

2.1.3. Impairment Policy on Placements (continued)

Individual Assessment

The recoverable amount of placements that are not classified within the small loan portfolio of the Bank is estimated on an individual basis according to the following criteria:

  • debtors' creditworthiness,
  • debtors' timeliness in meeting their obligations, and
  • collateral quality.

With respect to this, credit rating of the debtor and/ or other parties in the loan business (guarantors, co-debtors etc.) is taken into account, as well as days-past-due in debt settlement and type and appraised value of the available collateral. By taking this into consideration, as well as other available information, Bank estimates loan recoverability by evaluating future cash flows arising from the placement, which are discounted and compared with placement's book value. Required impairments are determined in this way. Bank complies with regulations from Decision on the Classification of Placements and Off-Balance Sheet Liabilities of Credit Institutions with respect to procedures for restructured placements, placements whose repayment is based on collateral, placements that are not secured by adequate collateral, as well as other regulations regarding eligibility of collateral and appropriate discount factors used for impairment calculus.

Portfolio Based Assessment

The Bank estimates the recoverable amount of exposures that are classified on a portfolio basis by having regard principally to the debtors' timeliness in meeting their obligations. In arriving at the recoverable amount, the present value of future cash flows from the placements is estimated by reducing the principal by reference to the loan type and the number of days in default.

The following tables present the classification of exposures into risk categories and the allocation of the corresponding impairment losses as a percentage of gross principal.

2. RISK MANAGEMENT (continued)

2.1. Credit Risk (continued)

2.1.3. Impairment Policy on Placements (continued)

% Receivables from
Customers
Loans and
Impairment
Allowance
Receivables from
Loans to and
Banks
Impairment
Allowance
Financial Assets
Held to Maturity
Impairment
Allowance
Balances with the
Croatian National
Bank
Impairment
Allowance
Fees Receivable Impairment
Allowance
2016 83.52 0.97 99.73 - 99.09 1.51 - - 61.22 -
A - 0.74 - - - - -100,00 - - -
A - 90
days
B and C
16.48
83.52
62.58
0.97
0.27
99.73
100.00
-
0.91
99.09
34.76
1.51
-
-
-
-
38.78
61.22
100.00
-
2015
A
A - 90
73.23 1.00 99.81 - 95.38 1.43 100.00 - 54.68 -
days
B and C
0.12
26.65
1.00
64.30
-
0.19
-
100.00
-
4.62
-
83.92
-
-
-
-
-
45.32
-
100.00

2.1. Credit Risk (continued)

2.1.3 Impairment Policy on Placements (continued)

Maximum Exposure to Credit Risk before Consideration of Collateral

The table below shows the maximum exposure of the Bank to credit risk as at December 31 2016 and December 31 2015, not considering the collateral, if any. The exposures presented below are net of impairment losses and provisions.

Maximum Exposure Bank
2016 2015
Note HRK'000 HRK'000
Giro Account with the CNB and Other Banks 5 1,133,248 1,217,930
Mandatory Reserve with the CNB 6 1,300,796 1,279,570
Loans to and Receivables from Banks 7 182,087 261,913
Held to Maturity Investments 10 444,825 571,764
Loans and Receivables from Customers 11 11,397,810 10,184,719
Fees Receivable 18 12,903 15,101
Off-Balance Sheet Exposure 39 2,362,226 1,894,416
Undisbursed Lending Commitments 1,634,112 1,332,236
Guarantees 710,846 522,627
Other Contingent Liabilities 17,268 39,553
Total Credit Exposure 16,833,895 15,425,413

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk

2016 Loans and
Receivables
from Customers
Loans to
and
Receivables
from Banks
Financial
Assets Held to
Maturity
Balances with the
Croatian National
Bank
Fees
Receivable
HRK'000 HRK'000 HRK'000 HRK'000 HRK'000
Loans Neither Overdue nor
Impaired
10,710,909 182,087 448,897 1,841,823 12,902
Overdue Loans Not Impaired 135 - - - 1
Impaired Loans 2,112,820 500 4,139 - 8,173
Total Gross 12,823,864 182,587 453,036 1,841,823 21,076
Individually Identified Losses (1,322,264) (500) (1,439) - (8,173)
Portfolio Based Losses (103,790) - (6,772) - -
Total Identified Losses (1,426,054) (500) (8,211) - (8,173)
Total 11,397,810 182,087 444,825 1,841,823 12,903
2015 Loans and
Receivables
from Customers
Loans to
and
Receivables
from Banks
Financial
Assets Held to
Maturity
Balances with the
Croatian National
Bank
Fees
Receivable
HRK'000 HRK'000 HRK'000 HRK'000 HRK'000
Loans Neither Overdue nor
Impaired
9,081,333 261,913 575,541 1,767,612 15,101
Overdue Loans Not Impaired 14,843 - - - -
Impaired Loans 3,305,594 500 27,859 - 12,514
Total Gross 12,401,770 262,413 603,400 1,767,612 27,615
Individually Identified Losses (2,125,655) (500) (23,380) - (12,514)
Portfolio Based Losses (91,396) - (8,256) - -
Total Identified Losses (2,217,051) (500) (31,636) - (12,514)
Total 10,184,719 261,913 571,764 1,767,612 15,101

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk (continued)

In accordance with applicable acts, the Bank utilizes the following common types of collateral: bank guarantees; HAMAG-BICRO (Croatian Agency for SMEs, Innovation and Investments) and other corporate guarantees; bills of exchange accepted by a bank; pledged property and equipment; insurance policies; pledged shares, bonds, commercial papers, and units in open-ended investment funds; assignment of receivables (cessions) from corporate clients and the Government; pledged concessions; pledged industrial and intellectual property; and other common financial execution instruments, such as bills of exchange and promissory notes.

Collateral value is reviewed along the lines of internal policies and procedures, and in accordance with good business practice, current market trends as well as the Resolution on Classifying Placements and Off-Balance Sheet Liabilities of Credit Institutions.

Collateral value in the table below relates to recorded collateral value based on valuation made by certified appraisers without adjustments for discount factors but excluding burdens listed before the Bank and limiting to the amount of exposure which it collateralizes.

2016 2015
Asset Type Collateral Type HRK'000 HRK'000
Financial Assets Held to Maturity 25,821 25,703
Deposits 25,821 25,703
Loans to and Receivables from
Customers 4,823,839 4,663,528
Deposits 188,045 156,415
Debt Securities 81,580 71,165
Guarantees and Warranties of the Republic of Croatia 1,216,947 1,136,185
Real Estate – Non-Business Purposes 1,564,285 1,172,083
Real Estate – Business Purposes 1,381,209 1,537,552
Movable Property (equipment, supplies, vehicles,
ships etc.)
75,313 207,888
Equity Investments (Single-Stocks and Funds) 77,025 65,190
Land 239,436 317,049
Total 4,849,660 4,689,231

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk (continued)

Below is presented an overview of due and not yet due receivables aging structure based on days-past-due, with regard to the principal of the loans:

HRK'000 Total Undue Exposure
to Credit Risk
Days Past Due
1-30
Days Past Due
31-60
Days Past Due
61-90
Days Past Due
91-180
Days Past Due
180+
31 Dec 2016
Government 4,023,904 4,021,914 1,986 - - - 4
Other Corporate Clients 3,962,216 2,669,607 76,209 38,183 5,064 7,887 1,165,266
Retail 4,786,388 4,511,744 24,234 6,943 3,466 35,172 204,831
Total 12,772,508 11,203,264 102,428 45,126 8,529 43,059 1,370,101
31 Dec 2015
Government 3,684,158 3,678,304 1,994 - 1,946 1,912 2
Other Corporate Clients 4,048,896 2,176,911 34,754 4,970 12,501 163,981 1,655,778
Retail 4,619,172 4,008,994 8,556 4,004 17,321 9,512 570,786
Total 12,352,226 9,864,209 45,304 8,974 31,768 175,405 2,226,567

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk (continued)

Gross amount of performing loans with no payments maturity due past 90 days and individual impairments on the reporting date, as well as collateral coverage at fair value (% of net loans) is as follows:

(a) Assets exposed to credit risk but not impaired (risk category A)

2016
HRK'000
Government Units Financial Institutions (Excl.
Banks)
Companies Housing Loans Mortgage Loans Credit Cards Other Loans Receivables from
Total Loans and
Customers
Receivables from Banks
Loans to and
Financial Assets Held
to Maturity
Croatian National Bank
Balances with the
Fees Receivable
Gross Amount 4,031,562 81,631 2,164,661 1,398,778 415 146,655 2,887,207 10,710,909 182,087 448,897 1,841,823 12,902
Total Portfolio
Based Losses
Net Amount
Collateral Value
(39,066)
3,992,496
654,804
(791)
80,840
81,580
(20,976)
2,143,686
1,362,133
(13,554)
1,385,224
1,294,709
(5)
410
415
(1,421)
145,234
-
(27,977)
2,859,230
242,190
(103,789)
10,607,120
3,635,831
-
182,087
-
(6,772)
442,125
25,821
-
1,841,823
-
-
12,902
-
Collateral
Coverage (%)
16.40 100.92 63.54 93.47 101.11 0.00 8.47 34.28 - 5.84 - -
2015
HRK'000
Government Units Financial Institutions (Excl.
Banks)
Companies Housing Loans Mortgage Loans Credit Cards Other Loans Receivables from
Total Loans and
Customers
Receivables from Banks
Loans to and
Financial Assets Held
to Maturity
Croatian National Bank
Balances with the
Fees Receivable
Gross Amount 3,475,938 71,182 1,635,277 912,913 856 147,732 2,837,435 9,081,333 261,913 575,541 1,767,612 15,101
Total Portfolio
Based Losses
Net Amount
(34,925) (9,173) (91,247) - (8,256) - -
Collateral Value 3,441,013
858,793
(715)
70,467
71,165
(16,431)
1,618,847
856,186
903,740
839,209
(9)
847
856
(1,484)
146,248
-
(28,510)
2,808,925
223,951
8,990,086
2,850,160
261,913
-
567,285
25,703
1,767,612
-
15,101
-

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk (continued)

(b) Assets exposed to credit risk in the risk category A that are past due beyond 90 days but not impaired

The gross balance and the coverage of those assets with collateral at fair value, presented as a percentage of net placements is as follows:

2016
HRK'000
Government
Units
Companies Housing
Loans
Other
Loans
Total Fee Receivable
Gross Amount 134 - 1 135 1 134
Total Portfolio Based Losses (1) - - (1) - (1)
Net Amount 133 - 1 134 1 133
Collateral Value - - 110 110 - -
Collateral Coverage (%) - - - 82.09 - -
2015
HRK'000
Government
Units
Companies Housing
Loans
Other
Loans
Total Fee Receivable
Gross Amount - 14,843 - - 14,843 -
Total Portfolio Based Losses - (149) - - (149) -
Net Amount - 14,694 - - 14,694 -
Collateral Value - 12,456 - - 12,456 -
Collateral Coverage (%) - 84.77 - - 84.77 -

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk (continued)

(c) Credit risk on impaired assets in risk categories B and C

Tables below show the amount of loans with impairments, both individual and portfolio based, as well as coverage of these placements by corresponding collateral at fair value in percentage and in relation to net placements as following:

Companies Housing
Loans
Mortgage
Loans
Credit
Cards
Companies Housing
Loans
Loans to and
Receivables
from Banks
Assets
Held to
Maturity
Fees
Receivable
1,715,547 38,294 53 7,628 351,298 2,112,820 500 4,139 8,173
(1,099,263) (18,820) (5) (5,928) (198,248) (1,322,264) (500) (1,439) (8,173)
616,284 19,474 48 1,700 153,050 790,556 - 2,700 -
1,031,668 35,137 53 - 121,039 1,187,897 - - -
-
167.40 180.43 110.42 Loans to Customers
-
79.08 150.26 - Financial
-
2015 Loans to Customers Financial
HRK'000 Companies Housing
Loans
Mortgage
Loans
Credit
Cards
Companies Housing
Loans
Loans to and
Receivables
from Banks
Assets
Held to
Maturity
Fees
Receivable
Gross Amount 2,540,851 43,112 60 12,660 708,911 3,305,594 500 27,859 12,514
Total
Identified
Losses
(1,568,227) (19,469) (6) (11,039) (526,914) (2,125,655) (500) (23,380) (12,514)
Net Amount 972,624 23,643 54 1,621 181,997 1,179,939 - 4,479 -
Collateral Value
Collateral
Coverage (%)
1,578,486
162.29
37,605
159.05
60
111.11
-
-
184,761
101.52
1,800,912
152.63
-
-
-
-
-
-

2.1. Credit Risk (continued)

2.1.4. Assets Exposed to Credit Risk (continued)

(d) Prolonged and rescheduled loans to customers

Prolongation of a loan is approved to customers because of common and current financing needs of their business activities.

Loans are most often rescheduled when borrowers' business operations are disrupted, with considerable changes made to the previously agreed lending terms and conditions.

2016
HRK'000
2015
HRK'000
Gross Loans to Customers
Corporate 653.698 1.232.341
Retail 63.954 86.546
Total 717.652 1.318.887

2.1.5. Credit Risk Concentration by Industry

An analysis of the concentration of credit risk by industry is presented in the table below:

2016
HRK'000
2015
HRK'000
Public administration, Defense and Compulsory Social Security 3,352,833 2,724,818
Manufacturing 1,020,081 1,225,856
Construction 1,014,397 1,332,131
Transportation and Storage 348,132 358,387
Wholesale and Retail Trade; Motor Vehicles and Motorcycles Repair 459,407 557,988
Professional, Scientific and Technical Activities 523,031 149,661
Accommodation and Food Service Activities 311,152 239,189
Agriculture, Forestry and Fishing 239,259 232,141
Information and Communications 150,274 198,165
Electricity and Gas Supply and Air-Conditioning 72,339 98,522
Arts, Entertainment and Recreation 110,500 95,425
Administrative and Auxiliary Services 29,613 42,059
Other 355,102 478,711
Total Gross Corporate Loans 7,986,120 7,733,053
Gross Retail Loans 4,786,388 4,619,172
Collateralized 4,823,839 4,663,528
Accrued Interests 51,356 49,545
Provision for Impairment Losses (1,426,513) (2,217,051)
Total 11,397,810 10,184,984

2.2. Liquidity Risk

Liquidity risk arises in the general funding of the Bank's activities and in the management of its positions. The main categories of liquidity risk to which the Bank is exposed are as follows:

  • liquidity funding risk (structural liquidity risk): risk that the Bank will not be able to meet efficiently its expected and unexpected present and future cash and collateral requirements without impacting its day-to-day operations or its own financial result,
  • market liquidity risk, risk that the Bank will not be able to offset its positions or liquidate positions at market price due to a market disturbance or the market being insufficiently deep.

The Bank manage liquidity risk in accordance with the legal and regulatory requirements. In addition to those requirements, liquidity risk management is governed by the following internal regulations:

  • Risk Management Policy,
  • Liquidity Risk Management Manual.

The system for managing liquidity risk, in line with defined polices, includes:

  • estimation and measurement of liquidity risk exposure;
  • setting liquidity risk exposure limits,
  • reporting and monitoring the limits used,
  • the mechanism for the distribution of liquidity costs and benefits,
  • control function.

Liquidity risk management is realized through:

  • operational management of daily liquidity,
  • operational management of short-term liquidity,
  • structural liquidity management.

Operational management of daily and short-term liquidity is performed through:

  • planning and projecting daily/ ten-day/ monthly cash flows
  • maintaining minimum weekly and monthly liquidity coefficient in HRK, total of all convertible currencies and non-convertible currencies individually, and total minimum weekly and monthly liquidity coefficient, calculated according to CNB's Decision on Liquidity Risk Management, within the prescribed limit.

Structural liquidity management is performed through:

  • maintaining positions depending on gap limits between receivables and liabilities according to remaining contractual maturity,
  • maintaining positions in accordance with liquidity risk exposure limits,
  • diversification of sources of funding.

2. RISK MANAGEMENT (continued)

2.2. Liquidity Risk (continued)

Risk Management Division is reporting monthly about liquidity risk and liquidity risk exposure limits during sessions of Assets and Liabilities Management Committee.

The Bank is submitting monthly reports to the CNB in form and in deadline prescribed by Decision on Liquidity Risk Management, with end-of-the-month status. Prescribed quantitative requirements consist of following reports: about the amount of highly liquid assets (presently marketable assets), about the maturity gap of assets and liabilities (expected inflows and outflows form), about the level of minimal liquidity coefficient and funds concentration within total liabilities. Information is delivered for two periods: up to one week and up to one month, separately for HRK, convertible currencies and each non-convertible currency individually (if they represent a significant amount) and on portfolio basis for HRK and convertible currencies. The Bank has maintained all limits above prescribed levels during 2016. The Bank maintains mandatory reserve and minimal foreign currency receivables within limits prescribed by Decision on Reserve Requirements and Decision on Minimum Required Amount of Foreign Currency Claims.

Financial Markets Division reports monthly to Assets and Liability Management Committee about planned outflows and inflows.

Ultimate responsibility for liquidity risk management rests with the Bank's Management Board. The Bank's Asset and Liability Committee is authorized by the Management Board to manage liquidity risk. The Committee makes decisions and conclusions regarding liquidity management in its sessions. Each sector to which these decisions and conclusions made by the committee relate, is obliged to enact them.

As a part of liquidity risk management system, authority, responsibilities and procedures in conditions of liquidity crisis are determined separately.

The Bank prescribes and implements stress tests of its liquidity. Risk Management Division conducts tests of immunity to stress by taking into account all the factors specific to the Bank (internal factors) and market factors (external factors).

Stress tests are conducted on minimal liquidity coefficient for HRK and total convertible currencies, for periods up to a week and up to a month.

Long-term liquidity is managed by maintaining positions in accordance with the limits of exposure to liquidity risk.

2.2.1 Maturity Analysis

A maturity analysis of assets and liabilities, as well as equity, of the Bank, based on their remaining contractual maturity, except for financial assets at fair value through profit and loss that are analyzed as current based on their classification and the Bank's trading intention, as at December 31 2016 and December 31 2015, is presented in the tables below.

2.2. Liquidity Risk (continued)

2.2.1. Maturity Analysis (continued)

2016 HRK'000

0-30
Days
31-90
Days
91-360
Days
1 to 3
Years
Over 3
Years
Total
ASSETS
Cash and Amounts Due
from Banks 1,554,584 - - - - 1,554,584
Mandatory Reserve with
the
Croatian
National
Bank
Loans to and Receivables
1,300,796 - - - - 1,300,796
from Banks 161,913 20,074 - 100 - 182,087
Financial Assets at Fair
Value in PNL 866,888 7,562 - - - 874,450
Financial Assets Available
for Sale
99,972 23,392 707,953 272,059 1,650,562 2,753,938
Financial Assets Held to
Maturity 2,159 219,500 208,442 14,724 - 444,825
Loans to and Receivables
from Customers
1,653,790 299,420 2,444,212 2,424,063 4,576,325 11,397,810
Assets Held for Sale 81,419 - - 7,930 - 89,349
Investments
in
Subsidiaries - - - - 45,490 45,490
Properties and Equipment - - - - 140,623 140,623
Investment Properties - - - - 87,209 87,209
Intangible Assets - - - - 107,052 107,052
Deferred Tax Assets, Net - - - - 38,741 38,741
Tax Prepayment - - 252 - - 252
Other Assets 291,684 1,738 6,150 21,000 - 320,572
TOTAL ASSETS 6,013,205 571,686 3,367,009 2,739,876 6,646,002 19,337,778
LIABILITIES
Financial Liabilities at Fair
Value in PNL
Deposits from Banks - 3,641 - - - 3,641
Customer Deposits 234,855 104,331 169,947 - - 509,133
Borrowings 7,991,811 1,578,433 4,879,288 1,208,520 114,670 15,772,722
Hybrid Instruments 53,884 104,677 84,771 156,913 326,415 726,660
Provisions for Liabilities
and Expenses
17,196 921 36,814 4,755 988 60,674
Other Liabilities 249,966 14,772 34,317 14,964 11,587 325,606
Total Equity - - - - 1,939,342 1,939,342
TOTAL LIABILITIES AND
EQUITY 8,547,712 1,806,775 5,205,137 1,385,152 2,393,002 19,337,778
MATURITY GAP (2,534,507) (1,235,089) (1,838,128) 1,354,724 4,253,000 -
CUMMULATIVE
MATURITY GAP (2,534,507) (3,769,596) (5,607,724) (4,253,000) - -
OFF-BALANCE SHEET 611,463 295,132 961,614 457,668 132,137 2,458,014
Derivatives - 95,788 - - - 95,788
Off-Balance
Sheet
Contingent Liabilities 611,463 199,344 961,614 457,668 132,137 2,362,226

2.2. Liquidity Risk (continued)

2.2.1. Maturity Analysis (continued)

2015 HRK'000

0-30
Days
31-90
Days
91-360
Days
1 to 3
Years
Over 3
Years
Total
ASSETS
Cash and Amounts Due
from Banks 1,630,052 - - - - 1,630,052
Mandatory Reserve with
the
Croatian
National
Bank
1,279,570 - - - - 1,279,570
Loans to and Receivables
from Banks 193,492 35,036 - 33,385 - 261,913
Financial Assets at Fair
Value in PNL 899,639 1,304 - - - 900,943
Financial Assets Available
for Sale - 27,430 1,127,074 255,346 811,460 2,221,310
Financial Assets Held to
Maturity 45,461 - 360,395 151,073 14,835 571,764
Loans and Receivables
from Customers
1,443,451 325,032 1,647,086 3,271,510 3,497,640 10,184,719
Assets Held for Sale - - - 7,930 - 7,930
Properties and Equipment - - - - 45,490 45,490
Investment Properties - - - - 142,150 142,150
Intangible Assets - - - - 116,850 116,850
Deferred Tax Assets, Net - - - - 10,224 10,224
Tax Prepayment - - 81 - - 81
Other Assets 198,682 58 8,952 7,558 103,135 318,385
TOTAL ASSETS 5,690,347 388,860 3,143,588 3,726,802 4,741,785 17,691,381
LIABILITIES
Financial Liabilities at Fair
Value in PNL
- - - - - -
Deposits from Banks 236,661 5,678 115,300 - - 357,639
Customer Deposits 7,014,220 1,409,222 4,432,283 1,319,593 115,784 14,291,102
Borrowings 6,351 18,945 77,905 630,707 271,475 1,005,383
Hybrid Instruments
Provisions for Liabilities
- - - - - -
and Expenses 14,151 6,614 11,919 2,463 1,445 36,592
Other Liabilities 166,028 16,887 13,743 10,784 13,959 221,401
Total Equity - - - - 1,779,264 1,779,264
TOTAL LIABILITIES AND
EQUITY 7,437,411 1,457,346 4,651,150 1,963,547 2,181,927 17,691,381
MATURITY GAP (1,747,064) (1,068,486) (1,507,562) 1,763,255 2,559,857 -
CUMMULATIVE
MATURITY GAP (1,747,064) (2,815,550) (4,323,112) (2,559,857) - -
OFF-BALANCE SHEET 550,711 118,353 921,912 235,609 67,831 1,894,416
Derivatives - - - - - -
Off-Balance
Sheet
Contingent Liabilities
550,711 118,353 921,912 235,609 67,831 1,894,416

2. RISK MANAGEMENT (continued)

2.3. Market Risk

The exposure to market risk occurs in balance sheet and off-balance sheet positions recognized at fair value:

  • financial assets held for trading,
  • financial assets available for sale,
  • positions denominated in foreign currency (including placements and liabilities linked to foreign currencies).

All trading instruments are subject to market risk, which is the risk that future changes in market conditions may make an instrument less valuable or more onerous (i.e. impaired). Trading financial instruments are recognized at fair value, and all changes in market conditions directly affect trading income. The Bank manages their use of trading instruments in response to changing market conditions. Exposure to market risk is formally managed through acquisitions or disposals of financial instruments in accordance with the risk limits set in Market Risk Management Guidelines.

Market risk management of the Bank is conducted in accordance with regulatory requirements, as is defined by internal policies and procedures regarding market risks which are regularly revised by the Risk Management Division.

The Risk Management Division daily calculates market risk exposure figures, usage of exposure to market risk limits and capital requirements for exposure to market risks.

In the measurement of the market risk exposure, the Bank relies on regulations set out by the Croatian National Bank and monitors:

  • Capital requirement calculated by the standard method calculated in accordance with the Croatian National Bank's Decision on the capital adequacy of financial institutions,
  • Value at Risk (VaR) which represents the maximum potential loss that the Bank could incur as a result of changes in market risk factors (interest rates, exchange rate and share prices) for a period of retaining the same position for 10 days at statistical accuracy of 99%. VaR is calculated at the end of the day and does not include daily exposure arising from a change in position. To calculate VaR, a database containing 250 historical figures is used,
  • Capital requirement calculated by an internal model (VaR x multiplying factor depending on the backward number of overdrafts in the test results - backtesting).

In addition the Bank uses the following internally prescribed measures in measuring exposure to debt instrument position risks:

  • Duration (measure of the sensitivity of debt security prices to changes in interest rates),
  • PV01 which represents the decline of portfolio value in a scenario where interest rates increase by 0.01%.

The Risk Management Division reports daily to the Financial Markets Division on the usage of market risk exposure limits, daily to the Financial Management Division regarding the capital requirements for currency risk and position risks, and monthly to the Assets and Liabilities Management Committee on market risk exposure.

2.3. Market Risk (continued)

a) Trading Portfolio

The table below shows the movements in those measures at December 31 2016 and December 31 2015.

2016 Position
HRK'000
VaR
FX Risk 44,103 (331)
Fixed-Income Position Risk 644,736 (6,885)
Equity Position Risk 39,393 (2,684)
Investment Fund Position Risk 186,541 (960)
Correlation Effect - 3,287
Market Risk - (7,572)
2015
FX Risk 44,801 (390)
Fixed-Income Position Risk 407,197 (1,248)
Equity Position Risk 33,947 (2,276)
Investment Fund Position Risk 469,309 (1,259)
Correlation Effect - 1,645
Market Risk (3,528)

2.3 Market Risk (continued)

b) Available for Sale Portfolio

The available for sale portfolio consists of fixed-income and equity securities.

The table below shows market value and VaR movements for the portfolio of fixed-income and equity securities available for sale.

Fixed-Income Market Value
HRK'000
VaR
HRK'000
2016 2,734,202 (23,700)
2015 2,179,064 (8,788)
Equity Market Value
HRK'000
VaR
HRK'000
2016 19,736 (525)
2015 42,246 (1,447)

2.4 Interest Rate Risk in the Bank's Non-Trading Book

Interest rate risk in the Bank's non-trading book is a risk which can have a negative effect on economic value of the Bank's book and earnings (net interest income), because of variation of market interest rates. Exposure to interest rate risk in the Bank's non-trading book arises as a consequence of:

  • mismatch between assets and liabilities distributed according to the possibility of interest rate change criterion (repricing gaps),
  • various natures of interest rates (reference rates) applied by the Bank in arranging its lending and borrowing activities.

Accordingly, all interest-rate sensitive items in the Bank's non-trading book are exposed to interest rate risk.

The Bank manages interest rate risk in its non-trading book in accordance with the legal and regulatory requirements. In line with the Croatian National Bank's Decision on the Management of Interest rate risk in the Bank's non-trading book, the Bank is required to submit quarterly reports to the Croatian National Bank about the interest rate risk in the bank's non-trading book, on unconsolidated and consolidated basis both.

Apart from those regulations, managing interest rate risk in the Bank's non-trading book is regulated by:

  • Risk Management Policy, and
  • Manual on Managing Interest Rate Risk in the Bank's non-trading book.

The Manual on Managing Interest Rate Risk in the Bank's non-trading nook defines the management process, evaluation methods and measures of exposure to interest rate risk in the Bank's non-trading book, as well as exposure limits, manner and frequency of reporting about the Bank's exposure to that risk.

The Bank assesses interest rate risk in the bank's non-trading book by observing this risk from two perspectives:

  • Perspective of economic value: a potential market value decrease of the Bank's non-trading book because of interest rate movements in the market,
  • Profit perspective: a potential decrease of net interest income because of movements in market interest rates.

Perspective of Economic Value of Capital

The Bank uses simplified calculation of estimated change in economic value of the bank's book by applying standard interest shock on non-trading book positions which are exposed to interest rate risk, for all significant currencies separately and other currencies jointly. Interest sensitive positions of the non-trading book are distributed in 13 time zones, whereby positions with fixed interest rate, variable interest rate and interest rate that can be changed by Management Board's decision (administrative interest rate) are distinguished, and estimates a change in market value of the Bank's non-trading book by applying basic simulation of parallel interest rates movements by 2 basis points. The Bank calculates a ratio between the change in economic value of the non-trading book and regulatory capital, and maintains it on a level below 18% (legal ratio prescribed by the Croatian National Bank's Decision equals 20%). Change in economic value of capital amounts to HRK108,552K or 6.98% of the regulatory capital as per 2016 year-end.

2.4 Interest Rate Risk in the Bank's Non-Trading Book (continued)

Profit Perspective

The profit perspective takes into account the potential decrease in net interest income as a result of a change in market interest rates. To measure interest rate risk from the profit perspective, the Bank simulates basic parallel movements in interest rates ± 2% in a period of 12 months, and the potential decrease in net interest income is to be maintained within a 10% limit of realized net interest income for the observed period (from beginning of the year) projected to a yearly basis. Potential change in net interest income amounts to HRK52,425K representing 10.22% of net interest income (2015: change by HRK47,633K, or 9.34% of net interest income).

Additionally, at least once a year stress tests are conducted, whereby the Bank tests effects of adverse interest rate movements for specific product types on the market, on net interest income, by assuming a decrease of active interest rates and an increase of passive interest rates.

Risk Management Division is reporting monthly to the Assets and Liabilities Management Committee about exposure of the interest rate risk in the Bank's non-trading book.

2.5 Foreign Exchange Risk

The Bank is exposed to FX risk through transactions in foreign currencies.

Foreign currency exposure arises from credit, deposit-taking, investment and trading activities. It is monitored daily in accordance with legislation and internally set limits, for each currency and for the total balance sheet denominated in or linked to foreign currency.

The Bank directs their business activities trying to minimize the gap between assets and liabilities denominated in or linked to foreign currency.

The Bank manages their currency risk by setting principles and limits for foreign currency exposures and monitoring exposures against these limits. The Bank directs their business activities towards trying to minimize the gap between assets and liabilities denominated in or linked to a foreign currency, and maintaining daily business activities within the internal and adequacy limits per currency.

The Bank is primarily exposed to changes in the euro exchange rate. At December 31 2016, value of the Bank's assets denominated in euros or euro-linked currencies amounted to HRK6,172,665K (2015: HRK6,279,768K), while liabilities denominated in euros or euro-linked currencies amounted to HRK6,237,062K (2015: HRK6,123,932K). Hence, a 1% decline in the EUR/ HRK currency pair (appreciation of the HRK) would affect the result in the amount of –HRK664K (2015: +HRK1.558K).

2.5.1 FX Risk Analysis

The following tables illustrate the value of total assets and liabilities of the Bank on December 31 2016 and December 31 2015 in HRK and foreign currencies (values denominated in HRK with foreign currency clause are mostly linked to EUR).

2.5. Foreign Exchange Risk (continued)

2.5.1 FX Risk Analysis (continued)

2016
HRK'000
HRK HRK Linked
to Foreign
Currencies
EUR Other
Foreign
Currencies
Total
ASSETS
Cash and Amounts Due from Banks 870,113 - 542,078 142,393 1,554,584
Mandatory Reserve with the Croatian National Bank 1,300,796 - - - 1,300,796
Loans to and Receivables from Banks 20,168 - 725 161,194 182,087
Financial Assets at Fair Value in PNL 499,732 55,373 315,565 3,780 874,450
Financial Assets Available for Sale 1,223,857 301,295 1,067,095 161,691 2,753,938
Financial Assets Held to Maturity 429,802 15,023 - - 444,825
Loans and Receivables from Customers 7,499,069 2,322,830 1,519,949 55,962 11,397,810
Assets Held for Sale 89,349 - - - 89,349
Investments in Subsidiaries 45,490 - - - 45,490
Property and Equipment 140,623 - - - 140,623
Intangible Assets 87,209 - - - 87,209
Deferred Tax Assets, Net 107,052 - - - 107,052
Tax Prepayment 38,741 - - - 38,741
Other Assets 252 - - - 252
TOTAL ASSETS 281,539 690 32,042 6,301 320,572
12,633,792 2,695,211 3,477,454 531,321 19,337,778
LIABILITIES
Financial Liabilities at Fair Value in PNL
Deposits from Banks - - - 3,641 3,641
Customer Deposits 336,030 - 145,634 27,469 509,133
Borrowings 9,766,569 18,713 5,483,135 504,305 15,772,722
Hybrid Instruments 144,693 493,521 88,446 - 726,660
Provisions for Liabilities and Expenses 60,674 - - - 60,674
Other Liabilities 313,536 7,613 4,457 337,605
Total Equity 1,939,342 - - - 1,939,342
TOTAL LIABILITIES AND EQUITY 12,560,844 512,234 5,724,828 539,872 19,337,778
NET FOREIGN EXCHANGE POSITION 72,948 2,182,977 (2,247,374) (8,551) -

2.5. Foreign Exchange Risk (continued)

2.5.1 FX Risk Analysis (continued)

2015
HRK'000 HRK Linked
to Foreign
Other
Foreign
HRK Currencies EUR Currencies Total
ASSETS
Cash and Amounts Due from Banks 817,474 - 641,649 170,929 1,630,052
Mandatory Reserve with the Croatian National Bank 1,172,198 - 107,372 - 1,279,570
Loans to and Receivables from Banks 213,444 - 1,063 47,406 261,913
Financial Assets at Fair Value in PNL 529,954 67,876 303,113 - 900,943
Financial Assets Available for Sale 1,108,044 381,613 589,077 142,576 2,221,310
Financial Assets Held to Maturity 556,639 15,125 - - 571,764
Loans and Receivables from Customers 6,010,806 2,733,155 1,389,876 50,882 10,184,719
Assets Held for Sale 7,930 - - - 7,930
Investments in Subsidiaries 45,490 - - - 45,490
Property and Equipment 142,150 - - - 142,150
Intangible Assets 116,850 - - - 116,850
Deferred Tax Assets, Net 10,224 - - - 10,224
Tax Prepayment 81 - - - 81
Other Assets 262,436 (56) 49,905 6,100 318,385
TOTAL ASSETS 10,993,721 3,197,713 3,082,055 417,893 17,691,381
LIABILITIES
Financial Liabilities at Fair Value in PNL - - - - -
Deposits from Banks 273,749 - 62,140 21,750 357,639
Customer Deposits 8,794,859 46,611 5,057,825 391,807 14,291,102
Borrowings 76,649 481,578 447,156 - 1,005,383
Hybrid Instruments - - - - -
Provisions for Liabilities and Expenses 36,592 - - - 36,592
Other Liabilities 175,396 - 28,622 17,383 221,401
Total Equity 1,779,264 - - - 1,779,264
TOTAL LIABILITIES AND EQUITY 11,136,510 528,189 5,595,743 430,940 17,691,381

2.6. Operational Risk Management

Operational risk is inherent to all activities, processes, products and systems of the Bank. The Bank ensures appropriate operational risk management by applying procedures and a system of authorizations and responsibilities specified in detail in its internal by-laws, the Risk Management Policy and the Internal Operational Risk Management Manual as root documents. The operational risk management system has been established through appropriate bodies of the Bank and an efficient internal control system.

The Bank defines operational risk as a risk of an event which, as a consequence, exposes the Bank to financial losses, with the cause being inadequate or ineffective internal processes, systems, human resources, or external influences. This definition includes legal risk. Significant operational risk is a risk of an event resulting in significant loss because of operational risk.

In order to efficiently manage the overall exposure to operational risk, the Bank applies the following:

  • Collecting and analyzing internal data about operational risk events,
  • Self-assessment of risks and controls,
  • Assessment of information technology risk, and
  • Business Impact Analysis of unavailability of key business processes.

The Bank assess the outsourcing risk as an additional exposure to all significant risks arising from the fact that the Bank does not itself perform the outsourced activities, but rather that those activities are performed by external vendors; hence, the impact of outsourcing on the Bank's risk profile is assessed.

The Bank assess the impact of introducing a new product on the Bank's risk profile, which includes exposure to all significant risks.

For the purpose of efficient operational risk management, the Bank has set up the Operational Risk Management Committee. Based on the reports on the Bank's exposure to operational risk, the Operational Risk Management Committee draws conclusions and makes decisions about appropriate measures necessary to undertake in order to overmaster the exposure to operational risk.

The Bank applies the Standardized Approach in calculating the capital requirement for operational risk.

2.7. Capital Management

Capital requirement calculations are based on exposures to customers classified into the prescribed exposure categories, which are then weighted according to risk depending on the exposure category of the customer (exposure to sovereign debt, to institutions, public bodies, individuals, etc.), remaining maturity, type of collateral (i.e. residential or commercial property), diversification of loans, identified number of days past due and the amount of provisions made.

The Bank manages capital in line with the Internal Capital Adequacy Assessment Process (ICAAP). The Bank determines risks to which it is or may be exposed, calculates and evaluates necessary capital requirements for exposure to certain risks, together with determining total necessary (internal) capital for current and following period in line with the business plan. In line with such capital needs capital planning is performed while items of available capital are solely items recognized for regulatory capital calculations.

2.7 Capital Management (continued)

In planning capital needs it is necessary to take into account capital adequacy, i.e. regulatory capital requirements for exposures to credit, market and operational risk.

Minimum regulatory capital adequacy defined by law on December 31 2016 was 8%. Maintaining conservation capital buffer of 2.5% and systemic risk capital buffer of 1.5% is mandatory by law. On top of all mentioned, the Bank is required by the supervisor to maintain additional capital requirement equaling 3.35%. This brings regulatory requirements to 15.35% on December 31 2016.

Bank 2016 2015
HRK'000 HRK'000
OWN FUNDS
Tier-1 Capital 1,520,355 1,533,579
Common Equity Tier-1 Capital 1,520,355 1,533,579
Tier-2 Capital - -
Total Own Funds 1,520,355 1,533,579
Credit Risk Exposure Using Standardized Approach 7,695,697 7,353,639
Exposure to FX and Position Risk 580,229 940,430
Exposure to Operational risk 1,429,432 1,381,297
Exposure to Credit Value Adjustment Risk 1,258 109
Total Risk Exposure 9,706,615 9,675,475
Total Capital Adequacy Ratio 15.66% 15.85%

3. SIGNIFICANT ACCOUNTING ESTIMATES AND JUDGEMENTS

The Bank makes estimates and assumptions about uncertain events, including estimates and assumptions about the future. Such accounting assumptions and estimates are regularly evaluated, and are based on historical experience and other factors such as the expected flow of future events that can be rationally assumed in existing circumstances, but nevertheless necessarily represent sources of estimation uncertainty. The estimation of impairment losses in the Bank's portfolio exposed to credit risk represents the major source of estimation uncertainty. This and other key sources of estimations uncertainty, that have a significant risk of causing a possible material adjustment to the carrying amounts of assets and liabilities within the next financial year, are described below.

Impairment Losses on Loans and Receivables

The Bank monitors the creditworthiness of its customers on an ongoing basis. In accordance with CNB regulations, the need for impairment of the Bank's on and off-balance sheet credit risk exposure is assessed at least quarterly. Impairment losses are made mainly against the carrying amount of loans and advances to corporate and retail customers (summarized in Note 11), and as provisions for liabilities and expenses arising from off-balance sheet risk exposure to customers, mainly in the form of guarantees, documentary credits and undrawn loan commitments (summarized in Notes 22 and 39). Impairment losses are also considered for credit risk exposures to banks, and for other assets not carried at fair value, where the primary risk of impairment is not credit risk.

Following tables represent the summary of impairment losses of loans to and receivables from customers, as well as provisions for off-balance sheet exposures:

Notes 2016
HRK'000
2014
HRK'000
Impairment Losses on Loans to and Receivables from Customers 11 1,426,053 2,217,051
Provisions for Off-Balance Sheet Exposures 23 22,269 20,118
Total 1,448,322 2,237,169

3. SIGNIFICANT ACCOUNTING ESTIMATES AND JUDGEMENTS (continued)

Financial Assets at Amortized Cost

The Bank first assesses whether objective evidence of impairment exists individually for assets that are individually significant (mainly corporate exposures) and collectively for assets that are not individually significant (mainly retail exposures). However, assets assessed individually as unimpaired are then included in Banks of assets with similar credit risk characteristics. These portfolios are then assessed collectively for impairment.

The Bank estimates impairment losses in cases where it judges that the observable data indicates the likelihood of a measurable decrease in the estimated future cash flows of the asset or portfolio of assets. Such evidence includes delinquency in payments or other indications of financial difficulty of borrowers and adverse changes in the economic conditions in which borrowers operate or in the value or enforceability of security, when and where these changes can be correlated with defaults.

The Bank takes into consideration the combined effect of several events when assessing impairment and uses its experienced judgment in cases where the observable data required to estimate impairment is limited. In estimating impairment losses on items individually or collectively assessed as impaired, the Bank also has regard to the ranges of specific impairment loss rates prescribed by the CNB.

Gross value of specifically impaired loans and other receivables for interest classified in risk Banks B and C, and the rates of recognized impairment losses, were as follows as per year end:

2016 2015
Gross Exposures (in HRK'000) 2,125,632 3,346,467
Impairment Loss (in HRK'000) 1,332,375 2,162,049
Impairment Rate 62.68% 64.61%

Each additional increase of one percentage point in the impairment rate on the gross portfolio at December 31 2016 would lead to recognition of additional impairment loss amounting to HRK21,256K for the Bank (2015: HRK33,465K), and HRK21,256K for the Bank (2015: HRK33,456K).

The Bank also seeks to recognize impairment losses which are known to exist at the reporting date, but which have not yet been specifically identified. In assessing impairment losses on a portfolio basis, historical loss rates are used which are determined in accordance with an internal methodology. The Bank considers impairment losses depending on the type of assets, whereby the overall impairment rate may not be below 0.80% of the total on-balance sheet and off-balance sheet credit risk exposure, except in the case of available for sale assets at fair value through profit or loss. The amounts assessed as impaired on an individual basis are excluded from this calculation.

3. SIGNIFICANT ACCOUNTING ESTIMATES AND JUDGEMENTS (continued)

Financial Assets at Amortized Cost (continued)

The amount of impairment allowance at December 31 2016 estimated on a portfolio basis of relevant on and off-balance sheet exposure of the Bank classified in A risk category amounted to HRK132,580K (2015: HRK119,059K). At the minimum rate prescribed by the CNB, portfolio based impairment allowances would be HRK3,336K (2015: HRK4,321K) lower than the amount recognized by the Bank.

If the Bank did not have its internal methodology for assessing latent losses on a portfolio basis, it would have to apply the impairment rate equal to 1.00 percent of the relevant on-balance sheet and off-balance sheet credit risk exposure. In that case, impairment losses on a portfolio basis would be HRK28,975K (2015: HRK24,363K) higher than the amount recognized by the Bank.

Market Value of Pledged Property and Foreclosed Assets

As disclosed (in Note 2.1.4 (c)), loans to and receivables from customers include exposures with a carrying value of HRK2,125,632K (2015: HRK3,346,467K) classified by the Bank as impaired in view of delinquencies in payment. A proportion of these loans is secured with collateral in the form of property, plant and equipment. When assessing loan recoverability based on pledged property, market value of pledged property is discounted to present value by applying discount factors and payment periods prescribed by internal acts, and in accordance with the CNB decision. Furthermore, as disclosed in Note 15, property investment at December 31 2016 include property, plant and equipment with gross book value of HRK186,017K representing assets collected in settlement of non-performing debt. At the end of the reporting period these assets were reclassified from assets available for sale to property investments, as these assets did not fulfill the criteria to be recognized as assets available for sale. In the reporting period the Bank had recognized a loss due to impairments of the assets when they were classified as assets available for sale in the amount HRK9,224K loss due to the assets impairments (2015: -). The net book value of the repossessed assets as of December 31 2016 was HRK87,209K (2015: HRK103,135K, Assets Available for Sale under Other Assets).

Information on properties acquired by swapping the Bank's uncollected debt which were subsequently reclassified as of December 31 2016 and December 31 2015 is as follows:

Fair Value as of
December 31, 2016 Level 1 Level 2 Level 3 December 31 2016
HRK'000 HRK'000 HRK'000 HRK'000
- Land - - 17,252 17,252
- Buildings - - 64,010 64,010
- Equipment - - 5,947 5,947
TOTAL - - 87,209 87,209
Fair Value as of
December 31, 2015 Level 1 Level 2 Level 3 December 31 2015
HRK'000 HRK'000 HRK'000 HRK'000
- Land - - 31,868 31,868
- Buildings - - 65,320 65,320
- Equipment - - 5,947 5,947
TOTAL - - 103,135 103,135

3. SIGNIFICANT ACCOUNTING ESTIMATES AND JUDGEMENTS (continued)

Fair value of properties which make more than 80% of the Bank's property investments is determined based on the value estimated in November 2016, while the rest of the property investment portfolio is based on the valuation from December 2014. Valuations in 2016 were done by HPB Nekretnine, a subsidiary of the Group. HPB Nekretnine valuators performed valuations as independent court experts with necessary skills and new experience in property valuation and no interest in the assets or their estimated value. Fair value is estimated in accordance with the Property Valuation Act (Official Gazette 78/ 2015) and corresponding Rulebook on Property Valuation Methods (Official Gazette 105/ 2015) with appropriate methods determined by the law, and by taking into count a number of factors for determining present market value. The valuation method was not changed during the year.

During the year there were no items which could be reclassified from level 3 to level 1 or vice versa.

Fair Value of Derivatives

Fair value of OTC derivatives that are quoted on active market is determined using their closing market price. For derivatives that are not traded on active markets, Bank determines contractual value applying internally developed models for fair value assessment.

Fair Value of Treasury Bills

The Bank determines the fair value of treasury bills issued by the Ministry of Finance of the Republic of Croatia using an internal model which takes into account their remaining maturity and latest available auction prices of equivalent instruments. As at December 31 2016, the Bank had HRK315,565K treasury bills classified as financial assets at fair value through profit or loss (2015: HRK303,114K). As at December 31 2016, carrying amount of treasury bills classified as financial assets available for sale amounted to HRK686,021K (2015: HRK675,525K).

Provisions for Court Cases Initiated Against the Bank

In calculating provisions for court expenses the Bank discounts expected future cash flows with respect to the liabilities using the CNB's discount rate.

Taxation

The Bank recognizes tax liabilities in accordance with the tax laws of the Republic of Croatia. Tax returns are subject to the approval of tax authorities that are entitled to carry out subsequent inspections of taxpayers' records.

4. SEGMENT REPORTING

The Bank's business segments represent the primary reportable segments. The primary format is based on the Bank's management and internal reporting structure. As the Bank does not allocate overhead expenses and equity to segments, segment profitability is not reported.

Business Segments

The Bank comprises following primary reportable segments:

Corporate Banking Includes loans, deposits and other transactions and balances with corporate
customers,
Retail Banking Includes loans, deposits and other transactions and balances with retail
customers,
Financial Markets Bank financing operations and the aggregate liquidity and foreign exchange risk
activities in respect of borrowings, transactions with debt securities, use of
derivatives and investments in liquid assets. It also includes asset management,
securities custody and brokerage services.
Direct Banking Includes undisturbed functioning and development of all Bank's direct product
and services distribution channels, and card operations

The Bank does not apply internal transfer prices in determining the financial results of segments.

Classification of individual sectors for the purposes of notes on the results and position of segments differs from other parts of the financial reports. This primarily refers to the owner of small enterprises, who are part of Corporate Banking in the report of segmentation, while in the financial reports part of positions related to the Retail Banking.

4. SEGMENT REPORTING (continued)

2016
HRK'000
Corporate Retail Financial
Markets
Direct
Banking
Unallocated Total
Net Interest Income 229,625 179,374 105,398 - - 514,397
Net Fees and
Commissions Income
56,174 82,912 3,523 23,967 18,194 184,770
Trading and
Investment Income
- - 115,592 - - 115,592
Other Income 2,753 913 9,396 - - 13,062
Operating Income 288,552 263,199 233,909 23,967 18,194 827,821
General and
Administrative
Expenses
(25,138) (176,352) (6,641) (39,776) (147,144) (395,050)
Depreciation and
Amortization
- - - - (45,053) (45,053)
Impairment Losses on
Loans
and
Other
Assets
(175,054) (8,039) 1 - (17,530) (200,622)
Provisions for Liabilities
and Expenses
- - - - (25,370) (25,370)
Operating Expenses (200,191) (184,391) (6,639) (39,776) (235,098) (666,095)
Profit Before Taxation - - - - - 161,726
Deferred Income Tax - - - - 26,551 26,551
Profit for the Year - - - - 26,551 188,277
Segment Assets 7,433,506 4,930,374 6,502,811 192 - 18,866,883
Unallocated Assets - - - - 470,895 470,895
Total Assets 7,433,506 4,930,374 6,502,811 192 470,895 19,337,778
Segment Liabilities 7,660,596 9,078,831 403,727 1,420 - 17,144,574
Unallocated Equity
and Liabilities
- - - - 2,193,204 2,193,204
Total Equity and
Liabilities
7,660,596 9,078,831 403,727 1,420 2,193,204 19,337,778

4. SEGMENT REPORTING (continued)

2015
HRK'000
Corporate Retail Financial
Markets
Direct
Banking
Unallocated Total
Net Interest Income 261,666 136,672 111,988 - - 510,326
Net Fees and
Commissions Income
49,371 76,721 5,474 29,254 20,914 181,734
Trading and
Investment Income
- - 46,944 - - 46,944
Other Income 19,531 11,124 11,381 - - 42,036
Operating Income 330,568 224,517 175,787 29,254 20,914 781,040
General and
Administrative
Expenses (22,298) (155,630) (5,893) (24,653) (205,722) (414,197)
Depreciation and
Amortization
- - - - (45,698) (45,698)
Impairment Losses on
Loans
and
Other
Assets
(117,431) (55,643) (5,061) - (7,437) (185,573)
Provisions
for
Liabilities
and Expenses
- - - - (8,986) (8,986)
Operating Expenses (139,729) (211,274) (10,954) (24,653) (267,843) (654,454)
Profit
Before
Taxation
- - - - - 126,586
Deferred Income Tax - - - - (3,369) (3,369)
Profit for the Year - - - - (3,369) 123,217
Segment Assets 6,614,393 4,434,441 6,203,472 - - 17,252,306
Unallocated Assets - - - - 439,076 439,076
Total Assets 6,614,393 4,434,441 6,203,472 - 439,076 17,691,382
Segment Liabilities 6,652,312 8,678,744 527,666 - 15,858,722
Unallocated Equity
and Liabilities
- - - - 1,832,660 1,832,660
Total Equity and
Liabilities
6,652,312 8,678,744 527,666 - 1,832,660 17,691,382

5. CASH AND RECEIVABLES FROM BANKS

2016
HRK'000
2015
HRK'000
Foreign Foreign
HRK Currency Total HRK Currency Total
Cash in Hand
Held by the Bank 201,915 92,231 294,146 198,987 82,673 281,660
Held by Other Parties 127,172 - 127,172 130,445 - 130,445
Cheques in the Course of
Collection - 18 18 - 17 17
329,087 92,249 421,336 329,432 82,690 412,122
Amounts Due from Banks
Current Accounts with Domestic
Banks
- 1,070 1,070 - 67,848 67,848
Current Accounts with Foreign
Banks
- 591,151 591,151 - 662,040 662,040
Giro Account with the CNB 502,603 38,424 541,027 488,042 - 488,042
502,603 630,645 1,133,248 488,042 729,888 1,217,930
Total 831,690 722,894 1,554,584 817,474 812,578 1,630,052

6. MANDATORY RESERVE WITH CROATIAN NATIONAL BANK

2016
HRK'000
2015
HRK'000
HRK Foreign
Currency
Total HRK Foreign
Currency
Total
Mandatory
Reserve
1,300,796 - 1,300,796 1,172,199 107,371 1,279,570
TOTAL 1,300,796 - 1,300,796 1,172,199 107,371 1,279,570

The mandatory reserve with the CNB represents the amount required to be deposited with the CNB.

The mandatory reserve requirement was set at 12 percent of HRK and foreign currency deposits, borrowings and issued debt securities (December 31 2015: 12%).

As at December 31 2016 required minimum rate of maintenance of the HRK mandatory reserve with the CNB equaled 70% (2015: 70%), whereas the remaining 30 percent (2015: 30%) could be held in the form of other liquid receivables.

The CNB's Decision taking effect on January 13 2016 has cancelled the FX reserve requirements which left HRK107.4M to the Bank.

The CNB does not pay the fee on mandatory reserve fund and mandatory reserve funds.

7. LOANS TO AND RECEIVABLES FROM BANKS

2016
HRK'000
2015
HRK'000
Short-Term Placements with Domestic Banks 20,000 80,000
Short-Term Placements with Foreign Banks
Total Short-Term Placements and Loans
148,389 134,959
Banks 168,389 214,959
Guarantee Deposits with Foreign Banks 13,524 13,492
Long-Term Placements with Domestic Banks - -
Long-Term Loans to Domestic Banks - CBRD - 33,022
Total Short-Term Placements and Loans
Banks
13,524 46,514
Short-Term Placements with Domestic Non-Banking
Financial Institutions
500 500
Long-Term Placements with Domestic Non-Banking
Financial Institutions
100 363
Long-Term Placements with Domestic Non-Banking
Financial Institutions
600 863
Provisions for Impairment Losses
(Non-Banking Financial Institutions)
(500) (500)
Accrued Interests Not Yet Due 74 77
Total Interests Receivable 74 77
Total 182,087 261,913

In 2016 long-term CBRD loan had matured (2015: HRK33,022K).

Guarantee deposits mainly relate to deposits for card operations.

Movements in Impairment Allowance

No changes in impairment allowance for loans and receivables from banks occurred in 2016 (2015: -).

2016
HRK'000
2015
HRK'000
Balance at January 1 500 500
(Decrease)/ Increase in Impairment Losses on Loans to and Receivables from Banks - -
Balance at December 31 500 500

8. FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS

2016
HRK'000
2015
HRK'000
Trading Instruments
Listed Debt Securities
Treasury Bills of the Ministry of Finance 315,565 303,113
Bonds of the Ministry of Finance 325,389 93,269
Listed Debt Securities 640,954 396,382
Listed Shares of Investment Funds 186,541 469,310
Listed Equity Securities 39,393 33,947
Futures Fair Value 866,888 899,639
3,780 -
Accrued Interests Not Yet Due 3,782 1,304
Total 874,450 900,943

9. FINANCIAL ASSETS AVAILABLE FOR SALE

2016
HRK'000
2015
HRK'000
Debt Securities Not Listed
Bonds of the Ministry of Finance 1,502,626 1,396,368
Corporate Bonds 127,957 79,742
Foreign Government Bonds 394,206 -
2,024,789 1,476,110
Debt Securities Not Listed
Treasury Bills of the Croatian Ministry of Finance 686,021 675,525
Equity securities Not Listed
- Corporate 15,414 38,930
- Non-Banking Financial Institutions - 1,670
15,414 40,600
Listed Equity Securities
- Corporate 7,241 6,706
- Non-Banking Financial Institutions 2,141 -
Provisions for Impairment Losses on Equity
Securities (5,060) (5,060)
4,322 1,646
Accrued Interests Not Yet Due 23,392 27,429
Total 2,753,938 2,221,310

In accordance with the applicable accounting policies, the Bank recognizes available for sale financial assets at fair value with changes in fair value recognized within a fair value reserve in other comprehensive income.

9. FINANCIAL ASSETS AVAILABLE FOR SALE (continued)

Movement in Impairment Allowance for Financial Assets Available for Sale

Individually
Identified
Losses
Portfolio
Based Losses
2016
HRK'000
Total
Individually
Identified
Losses
Portfolio
Based Losses
2015
HRK'000
Total
At January 1
Increase/ (Decrease) of
Impairment Losses
5,060 - 5,060 40,168 - 40,168
Other (Conversion of
Wholly Impaired
Receivables into
Equity Stake or
Loans Based on Pre
Bankruptcy
Settlement)
-
-
-
-
-
-
5,060
(40,168)
-
-
5,060
(40,168)
At December 31 5,060 - 5,060 5,060 - 5,060

10. FINANCIAL ASSETS HELD TO MATURITY

2016
HRK'000
2015
HRK'000
Bonds of the Ministry of Finance 172,768 277,473
Bills of Exchange 277,273 320,226
450,041 597,699
Accrued Interest Not Yet due 2,994 5,701
Provisions for Impairment Losses (1,439) (23,380)
Portfolio Based Impairment Allowance for Identified Losses (6,771) (8,256)
Total 444,825 571,764

Movement in Impairment Allowance for Financial Assets Held to Maturity

The movements in the impairment allowance for financial assets held to maturity were as follows:

Individually 2016
HRK'000
Individually 2015
HRK'000
Identified
Losses
Portfolio
Based Losses
Total Identified
Losses
Portfolio
Based Losses
Total
At January 1
Increase/ (Decrease) of
23,380 8,255 31,635 23,103 5,746 28,849
Impairment Losses 395 (1,484) (1,089) 276 2,509 2,785
Write-Offs and Other (22,336) - (22,336) - - -
At December 31 1,439 6,771 8,210 23,380 8,255 31,635

11. LOANS TO AND RECEIVABLES FROM CUSTOMERS

2016
HRK'000
2015
HRK'000
Short-Term Loans
Corporate 1,997,390 2,377,857
Retail 841,341 1,166,199
Total Short-Term Loans 2,838,731 3,544,056
Long-Term Loans
Corporate 5,988,730 5,355,196
Retail 3,945,047 3,452,973
Total Long-Term Loans 9,933,777 8,808,169
Total Gross Loans 12,772,508 12,352,225
Accrued Interests Due 11,215 11,246
Accrued Interests Not Yet Due 40,140 38,299
Provisions for Impairment Losses (1,322,263) (2,125,655)
Portfolio Based Impairment Allowance for Identified
Losses
(103,790) (91,396)
Total 11,397,810 10,184,719
Total Impairment Allowance and Provisions as a
Percentage of Gross Loans to Customers
11.17% 17.95%

11. LOANS TO AND RECEIVABLES FROM CUSTOMERS (continued)

Movements in Impairment Allowance

Movements in the impairment allowance on loans to and receivables from customers were as follows:

2016
HRK'000
Individually 2015
HRK'000
Individually
Identified Losses
Portfolio
Based Losses
Total Identified
Losses
Portfolio
Based Losses
Total
At January 1
Increase/
(Decrease) of
2,125,656 91,396 2,217,052 1,972,766 100,631 2,073,397
Impairment Losses 169,871 12,394 182,265 178,210 (9,234) 168,976
Reclassification to
Assets Available for
Sale
(620,973) - (620,973) - - -
Net Foreign Exchange
Loss/ (Gain)
(5,534) - (5,534) (5,710) - (5,710)
Write-Offs and Other (346,757) - (346,757) (19,610) - (19,610)
At December 31 1,322,263 103,790 1,426,053 2,125,656 91,397 2,217,053

a) Structure of Financial Assets Available for Sale

Assets Available for Sale include loans and receivables and equity stakes in companies which are intended to be sold and are classified in accordance with the IFRS 5: Non-current Assets Held for Sale and Discontinued Operations.

Equity stakes in companies available for sale are as follows:

Ownership
Industry Domicile at December 31 2016 %
H1 Telekom plc. Telecommunications Croatia 58.17
Other Carpentry and Components
Drvna Industrija Spačva d.d. Production Croatia 26.48

The Bank plans to compensate its investment in the aforementioned companies by sale and not by realizing its share rights. These investments are currently up for sale and the Bank has made all the necessary measures in order to sell them in an acceptable time period usual for these types of transactions.

The Bank did not recognize additional impairments on its assets available for sale in PNL report during the reporting period (2015: -).

Investment in H1 Telekom plc.

On 25 March 2008 the Bank made an agreement with H1 Telekom plc. to convert credit receivables from long-term loan into the company's equity. This agreement brought HPB 41.25% equity stake in the company. The stake was increased to 58.17% after converting receivables from bond, long-term loan and interest receivables into equity after the completion of the pre-bankruptcy settlement on 29 July 2015.

Loans and Receivables

On December 29 2016 the Bank made an agreement on receivables sale with a financing company APS Delta S.A. owned by APS Holding after getting approval by the CNB on meeting sale conditions of materially important placements. Rights and benefits of the assets are transferred to the buyer upon receiving payments, and these assets were reclassified from loans to customers to financial assets available for sale. The assets were payed after the balance sheet date on January 19 2017 when the assets were transferred to the buyer.

b) Assets Held for Sale are as follows:

2016
HRK'000
2015
HRK'000
Equity Stakes 7,930 7,930
Loans and Receivables 81,419 -
Total as of December 31 89,349 7,930

c) Movements in Assets Held for Sale:

2016
HRK'000
2015
HRK'000
Balance at January 1 7,930 7,930
Less Impairments - -
Reclassification from Loans and Receivables to Assets Held for Sale 81,419 -
Balance at December 31 89,349 7,930

13. INVESTMENTS IN SUBSIDIARIES

a) The Bank's subsidiaries are as follows:

Industry Domicile Ownership
at December 31 2016 %
HPB Invest Ltd Investment Fund Management Croatia 100
HPB Nekretnine d.o.o. Real Estate Agency and
Construction
Croatia 100
HPB Stambena Štedionica d.d. Savings Bank Croatia 100
H1 Telekom plc. Telecommunications Croatia 58.17

b) Investments in Subsidiaries that are fully consolidated in financial reports of the Group, are as follows:

2016
HRK'000
2015
HRK'000
HPB Invest Ltd 5,000 5,000
HPB Nekretnine d.o.o. 490 490
HPB Stambena Štedionica d.d. 40,000 40,000
Total 45,490 45,490

The following table presents summary financial information on subsidiaries, except for H1 Telekom plc.:

2016 2015
HRK'000 HRK'000
Short Term Assets 196,309 171,066
Long Term Assets 153,452 140,825
Short Term Liabilities (81,789) (90,522)
Long Term Liabilities (216,520) (172,143)
Net Assets, Book Value of Subsidiaries 51,452 49,226
Share of Revenue and Profit of Subsidiaries 100% 100%
Revenue 36,387 27,598
Net profit 5,726 1,560

c) Movements of Investments in Subsidiaries:

There were no changes in book value of investments in subsidiaries in 2016 (2015: no change).

14. PROPERTY AND EQUIPMENT

2016 Land and
Buildings
HRK'000
Computers,
Equipment and
Motor Vehicles
HRK'000
Assets Under
Construction
HRK'000
Total
HRK'000
Cost or Estimated Value
Balance at January 1 2016 167,517 305,796 3,121 476,434
Revaluation of Land and Buildings - - - -
Additions - - 15,405 15,405
Amounts Written-Off - (35,703) - (35,703)
Brought Into Use 78 14,636 (14,714) -
Balance at December 31 2016 167,595 284,729 3,812 456,136
Accumulated Depreciation
Balance at January 1 2016 (60,395) (273,889) - (334,284)
Charge for the Year (3,025) (13,743) - (16,768)
Revaluation - - - -
Amounts Written-Off - 35,538 - 35,538
Balance at December 31 2016 (63,420) (252,094) - (315,514)
Net Book Value
Balance at January 1 2016 107,122 31,907 3,121 142,150
Balance at December 31 2016 104,175 32,635 3,812 140,622
2015 Land and
Buildings
HRK'000
Computers,
Equipment and
Motor Vehicles
HRK'000
Assets Under
Construction
HRK'000
Total
HRK'000
Cost or Estimated Value
Balance at January 1 2015 167,521 302,641 9,282 479,444
Revaluation of Land and Buildings (73) - - (73)
Additions - - 6,734 6,734
Amounts Written-Off - (9,671) - (9,671)
Brought Into Use 69 12,826 (12,895) -
Balance at December 31 2015 167,517 305,796 3,121 476,434
Accumulated Depreciation
Balance at January 1 2015 (57,444) (268,891) - (326,335)
Charge for the Year (2,951) (14,641) - (17,592)
Revaluation - - - -
Amounts Written-Off - 9,643 9,643
Balance at December 31 2015 (60,395) (273,889) - (334,284)
Net Book Value
Balance at January 1 2015 110,077 33,750 9,282 153,109

As at December 31 2016, assets in the course of construction comprise equipment at cost of HRK3,812K (2015: HRK3,121K). The carrying value of land owned by the Bank as at December 31 2016 was HRK45,895K (2015: HRK45,895K).

Balance at December 31 2015 107,122 31,907 3,121 142,150

Bank's property is in no way pledged to nor are there mortgage rights in favor of third parties.

15. INVESTMENT PROPERTIES

Note 2016 2015
HRK'000 HRK'000
Cost
Balance at January 1 - -
Additions - -
Reclassification from Other Assets 18 186,017 -
Disposals - -
Balance at December 31 186,017 -
Accumulated Depreciation
Balance at January 1 - -
Charge for the Year - -
Balance at December 31 - -
Impairment Loss
Balance at January 1 - -
Reclassification from Other Assets 18 (98,808) -
Balance at December 31 (98,808) -
Net Book Value
Balance at January 1 - -
Balance at December 31 87,209 -

In late 2016 the Bank has reclassified fixed assets acquired by converting uncollected receivables in the amount of HRK186,017K to property investments. Impairments of the reclassified assets were HRK98,808K and the book value of the assets were HRK87,209K. The assets were initially recognized as available for sale but due to holding it long-term and inability to make a sale in a reasonable period it no longer fulfills criteria to be classified as available for sale according to the IFRS 5: Noncurrent Assets Held for Sale and Discontinued Operations.

Fair value hierarchy of investment properties as of December 31 2016 was as follows:

Level 1
Level 2
Level 3
HRK'000
HRK'000
HRK'000
- Land
-
-
17,252
- Buildings
-
-
64,010
- Equipment
-
-
5,947
-
-
TOTAL
87,209
December 31 2015
Assets Available for Sale:
(Note 18: Other Assets)
Level 1
Level 2
Level 3
- Land
-
-
31,868
- Buildings
-
-
65,320
- Equipment
-
-
5,947
-
-
Fair Value as of
December 31 2016
HRK'000
17,252
64,010
5,947
87,209
Fair Value as of
December 31 2015
31,868
65,320
5,947
TOTAL 103,135 103,135

Properties are assessed in accordance with the Property Assessment Act (Official Gazette 78/ 2015) and the Rulebook on Property Assessment Methods (Official Gazette 105/ 2015) by using appropriate methods with taking into count a number of factors for determining present market value. The assessment method was not changed during the year.

During the year there were no items which could be reclassified from level 3 to level 1 or vice versa.

16. INTANGIBLE ASSETS

Software Leasehold
Improvements
Licenses Assets Under
Construction
Total
2016 HRK'000 HRK'000 HRK'000 HRK'000 HRK'000
Cost
Balance at January 1 2016 227,417 77,144 65,648 17,834 388,043
Additions - - - 26,793 26,793
Brought Into Use 12,363 13,021 3,754 (29,138) -
Amounts Written-Off (69) (7,022) (22) (8,306) (15,419)
Balance at December 31 2016 239,711 83,143 69,380 7,183 399,417
Accumulated Amortization
Balance at January 1 2016 (148,124) (70,433) (52,636) - (271,193)
Charge for the Year (19,510) (5,124) (3,651) - (28,285)
Amounts Written-Off 69 7,022 22 - 7,113
Balance at December 31 2016 (167,565) (68,535) (56,265) - (292,365)
Net Book Value
Balance at January 1 2016 79,293 6,711 13,012 17,834 116,850
Balance at December 31 2016 72,146 14,608 13,115 7,183 107,052
Leasehold Assets Under
2015 Software
HRK'000
Improvements
HRK'000
Licenses
HRK'000
Construction
HRK'000
Total
HRK'000
Cost
Balance at January 1 2015 226,189 77,621 65,404 17,595 386,809
Additions - - - 12,092 12,092
Brought Into Use 1,228 2,945 244 (4,417) -
Amounts Written-Off - (3,422) - (7,437) (10,859)
Balance at December 31 2015 227,417 77,144 65,648 17,834 388,043
Accumulated Amortization
Balance at January 1 2015 (128,083) (69,368) (49,058) - (246,509)
Charge for the Year (20,041) (4,487) (3,578) - (28,106)
Amounts Written-Off - 3,422 - - 3,422
Balance at December 31 2015 (148,124) (70,433) (52,636) - (271,193)
Net Book Value
Balance at January 1 2015 98,106 8,253 16,346 17,595 140,300
Balance at December 31 2015 79,293 6,711 13,012 17,834 116,850

As at December 31 2016 assets in ongoing construction comprise application software, licenses and leasehold improvements at a cost of HRK7,183K (2015: HRK17,834K) which are being prepared for use by the Bank.

Changes in the temporary differences and portions of deferred tax assets and deferred tax liabilities, and the related balances at the Bank in 2016 are presented below:

2016 2016
HRK'000
Recognized as
Income/ (Expense)
in the PNL Report
HRK'000
Recognized as
Other
Comprehensive
Income
HRK'000
2015
HRK'000
Deferred Tax Assets
Loans and Advances to Customers 8,048 (1,133) - 9,181
Other Provisions - - - -
Financial Assets 14,833 (7,641) - 22,474
Fair Value Reserve 35,303 35,303 - -
Deferred Tax Liabilities
Borrowings (668) 22 - (690)
Revaluation Reserve (184) - 35 (219)
Fair Value Reserve (18,591) - 1,931 (20,522)
Deferred Tax Assets, Net 38,741 26,551 1,966 10,224

Due to corporate tax change for periods on and after January 1 2017 the tax deferred assets and liabilities' effect in the PNL report is HRK2,708K lower than without the corporate tax change (expenditure). Also the effect in other comprehensive income is HRK2,086K higher than without the change (revenue).

Changes in the temporary differences and portions of deferred tax assets and deferred tax liabilities, and the related balances at the Bank in 2015 are presented below:

2015 2015
HRK'000
Recognized as
Income/ (Expense)
in the PNL Report
HRK'000
Recognized as
Other
Comprehensive
Income
HRK'000
2014
HRK'000
Deferred Tax Assets
Loans and Advances to Customers 9,181 (713) - 9,894
Other Provisions - (1,119) - 1,119
Financial Assets 22,474 (1,582) - 24,056
Fair Value Reserve -
Deferred Tax liabilities
Borrowings (689) 45 - (734)
Revaluation Reserve (219) - 63 (282)
Fair Value Reserve (20,523) - (2,337) (18,185)
Deferred Tax Assets, Net 10,224 (3,369) (2,274) 15,867

18. OTHER ASSETS

2016
HRK'000
2015
HRK'000
Fees Receivable 23,337 27,615
Foreclosed Tangible Assets - 192,719
Items in Course of Collection 220,700 122,393
Prepaid Expenses 10,376 5,590
Receivables Arising from Syndicated Loans 57,636 55,475
Other Receivables 31,065 25,214
Total Other Assets, Gross 343,279 429,006
Impairment Loss (22,707) (110,621)
Total 320,572 318,385

Items in course of collection mainly relate to HRK and foreign currency receivables from corporations in course of settlement, amounting to HRK38,725K (2015: HRK55,713K), as well as other receivables in course of settlement (card operations, payment services, currency trade).

Movements in Impairment Allowance

Movements in the impairment allowance on other assets were as follows:

2016
HRK'000
2015
HRK'000
Balance at January 1 110,621 120,989
Increase in Impairment Losses 10,486 3,176
Disposal of repossessed assets - (13,188)
Reclassification
of
Assets
Taken
Over
for
Uncollected Receivables in Investment Property
(98,808)
Foreign Exchange Currencies 141 -
Used Impairments and Other 267 (357)
Balance at December 31 22,707 110,621

18. OTHER ASSETS (continued)

In late 2016 tangible assets acquired by converting uncollected debt were reclassified to property investment. The assets were initially classified as available for sale but due to long term holding and inability of sale in a reasonable period it no longer meets the criteria to be classified as available for sale according to the IFRS 5 Non-current Assets Held for Sale and Discontinued Operations.

After previously mentioned reclassification the Bank does not have tangible assets acquired by converting uncollected debt classified as available for sale (2015: book value was HRK192,719K and it included HRK131,820K of properties, HRK48,885K of land and HRK12,038K of equipment).

The Bank has recognized a loss on the mentioned assets, previously classified as assets available for sale in the amount of HRK9,224K (2015: 0).

Movements in Foreclosed Tangible Assets

The following table represents movements in foreclosed assets during 2016:

2016 2015
Gross Carrying Value Note HRK'000 HRK'000
Balance as at January 1 192,719 258,180
Repossessed - 1,144
Leased Out (5,911) -
Disposal of Repossessed Assets (814) (68,691)
Investment Property (or Investments in Facilities) and Other 22 2,086
Reclassification of Investment in Property 15 (186,016) -
Balance as at December 31 - 192,719
Impairment Losses
Balance as at January 1
Impairment Loss Charged to the PNL Report (89,584) (102,772)
Leased Out (9,224) -
Disposal of Repossessed Assets - -
Reclassification of Investment in Property 15 - 13,188
Balance as at December 31 98,808 -
- (89,584)
Net Carrying Value
Balance as at January 1 103,135 155,408
Balance as at December 31 - 103,135

Bank has sold repossessed assets with a net value of HRK814K during 2016 (2015: HRK55,503K). Also during the year the assets in the amount of HRK5,911K were put in financial lease (2015;-).

Income arising from disposal of assets amounted to HRK254K during 2016 (2015: income of HRK14,935K).

19. FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS

2016
HRK´000
2015
HRK´000
Negative Fair Value of Forward Foreign
Exchange Contracts
3,641 -
Negative Fair Value of Cross Currency Swaps - -
Balance at December 31 3,641 -

20. DEPOSITS FROM BANKS

2016 HRK'000 2015
HRK'000
HRK Foreign
Currency
Total HRK Foreign
Currency
Total
Demand Deposits 35,265 142,158 177,423 13,361 65,001 78,362
Term Deposits 300,011 30,872 330,883 259,800 18,800 278,600
Interest Payable Not Yet
Due
754 73 827 587 90 677
Total 336,030 173,103 509,133 273,748 83,891 357,639

21. DEPOSITS FROM CUSTOMERS

2016
HRK'000
2015
HRK'000
HRK Foreign
Currency
Total HRK Foreign
Currency
Total
Demand Deposits
Retail 2,294,830 629,288 2,924,118 2,003,645 392,668 2,396,313
Corporate 1,884,748 502,625 2,387,373 1,319,649 216,037 1,535,686
Restricted Deposits
Retail 5,972 4,651 10,623 6,006 4,613 10,619
Corporate 1,624,973 66,177 1,691,150 1,939,895 237,440 2,177,335
5,810,523 1,202,741 7,013,264 5,269,195 850,758 6,119,953
Term Deposits
Retail 2,181,076 3,938,531 6,119,607 2,172,002 4,072,615 6,244,617
Corporate 1,764,676 818,869 2,583,545 1,367,334 486,665 1,853,999
3,945,752 4,757,400 8,703,152 3,539,336 4,559,280 8,098,616
Interests Payable - Not
Yet Due 29,006 27,300 56,306 32,940 39,593 72,533
Total 9,785,281 5,987,441 15,772,722 8,841,471 5,449,631 14,291,102

Restricted deposits mainly relate to client deposits which are predetermined for special purposes, such as those based on court orders.

22. BORROWINGS

2016
HRK'000
2015
HRK'000
HRK Foreign
Currency
Total HRK Foreign
currency
Total
Short-Term Loans from Other
Financial Institutions
Short-Term
Loans
from
the
CBRD
-
14,777
-
-
-
14,777
-
-
394
-
394
-
Long-Term Bank Borrowings
Long-Term Borrowing from the
CBRD
-
620,995
88,426
-
88,426
620,995
-
557,730
446,650
-
446,650
557,730
Accrued Interests Due 2,126 - 2,126 189 - 189
Accrued Interests Not Yet due 316 20 336 309 111 420
Total 638,214 88,446 726,660 558,228 447,155 1,005,383

In accordance with their terms, borrowings from the CBRD are used to fund loans to customers of the Bank for financing eligible reconstruction and development projects at preferential interest rates.

Notes to the Financial Reports for the Year Ended December 31 2016 23. PROVISIONS FOR LIABILITIES AND EXPENSES

2016
HRK'000
2015
HRK'000
Litigation Provisions 37,217 15,230
Provision for Contingent Liabilities 250 712
Provisions for Other Liabilities 1,188 1,244
Provisions for Off-Balance Sheet Exposures 22,019 19,406
Balance at December 31 60,674 36,592

Movements in Provisions for Liabilities and Expenses

The movements in provisions for liabilities and expenses were as follows:

2016
HRK'000
2015
HRK'000
Balance at January 1 36,592 29,748
Increase/ (Decrease) in Provisions in the PNL Report 25,370 8,986
Amounts Utilized / Reversed During the Reporting Period (1,288) (2,142)
Balance at December 31 60,674 36,592

24. OTHER LIABILITIES

2016
HRK'000
2015
HRK'000
Trade Accounts Payable 16,974 14,350
Salaries, Amounts to Be Withheld from Salaries, Taxes and
Contributions 101,928 14,950
Provisions for Retirement Benefits, Termination Benefits and Similar
Liabilities
3,885 4,964
Fees Payable 14,461 12,743
Items in Course of settlement 80,883 67,352
Prepaid Deferred Income 13,999 12,569
Other Liabilities 90,476 94,474
Provisions for Awards to Employees 3,000 -
Total 325,606 221,402

25. EQUITY

a) Share Capital

On December 31 2016, the Company's authorized, subscribed and fully paid-in capital amounted to HRK1,214,755K (2015: HRK1,214,755K) and comprised of 2,024,625 (2015: 2,024,625) of authorized ordinary shares with a face value of HRK600 each.

At December 31 2016 the Bank held 795 treasury shares (2015: 795) amounting to HRK477K (2015: HRK477K).

The Shareholders' Meeting decided in 2016 to use 2015 profit in a form of reserves of treasury shares in the amount of HRK4,000K which increased reserves of treasury shares to HRK4,477K at the end of 2016 (2015: HRK477K).

The ownership structure is as follows:

2016 2015
Paid-In Capital
HRK'000
Ownership (%) Paid-In Capital
HRK'000
Ownership (%)
Republic of Croatia 515,421 42.43% 515,421 42.43%
Hrvatska Pošta d.d.
State
Agency
for
Deposit
Insurance
and
Bank
144,966 11.93% 144,966 11.93%
Resolution 109,091 8.98% 109,091 8.98%
Croatian
State
Pension
Insurance Fund
106,387 8.76% 106,387 8.76%
Fund NEK 28,727 2.36% 28,456 2.34%
Others 310,184 25.53% 310,454 25.56%
Total 1,214,775 100.00% 1,214,775 100.00%

25. EQUITY (continued)

b) Capital Gain

Capital gain is the excess amount paid with respect to nominal value of shares at the issue of new shares. In 2016 there were no capital gains from emitting new shares (2015: -).

c) Fair Value Reserve

The fair value reserve includes unrealized gains and losses on changes in the fair value of financial assets available for sale, net of tax.

The movements of fair value reserve during 2016 and 2015 were as follows:

2016
HRK'000
2015
HRK'000
Balance at January 1 82,089 72,741
Net Unrealized Gain from Financial Assets Available for Sale 45,506 11,685
The Cumulative Gain/ (Loss) on the Sale of Available for Sale Assets Transferred to the PNL
Report
(44,836) -
Deferred Taxes in Respect of Profits on Revaluation of Available for Sale Financial Assets (134) (2,337)
Corporate Tax Rate Change Effect on Deferred Tax of Profits from Impairments of Financial
Assets Available for Sale
2,065 -
Balance at December 31 84,690 82,089

d) Revaluation Reserve

A revaluation reserve in the amount of HRK839K (2015: HRK877K), net of tax, arises from the revaluation of land and buildings of the Bank.

In 2016 revaluation reserve was cut to HRK38K (2015: decrease by HRK10K). The movements of revaluation reserve in 2016 and 2015 were as follows:

2016
HRK'000
2015
HRK'000
Balance at January 1 877 887
Decrease in the Revaluation Reserve on Depreciation of Assets (73) (73)
Deferred Tax Related to Revaluation Reserve 15 63
Corporate Tax Change Effect on Deferred Tax Related to Lower Revaluation Reserve 20 -
Balance at December 31 839 877

e) Proposed Dividends

Dividends payable are not accounted for until they have been ratified at the General Assembly of Shareholders. In 2016 dividend payments amounted to HRK30,762K (2015: -) based on the Decision from the Shareholder's Meeting on May 16 2016 for paying HRK15.2 dividend per share from 2015 profit.

25. EQUITY (continued)

f) Statutory Reserves

The Bank is required to build legal reserves by appropriating 5% of net profit for the year until these reserves reach 5% of share capital. The balance of legal reserve at December 31 2016 amounted to HRK6,161K (2015: -), i.e. 0.5% of share capital.

Other reserves as at December 31 2016 amounted to HRK358,306K (2015: 358,306K).

g) Retained Earnings/ (accumulated losses)

The Decision on the Shareholders' Meeting in 2016 was to distribute part of 2015 profit after transfer to statutory reserves, reserves of treasury shares and dividend payments, in the amount of HRK82,294K to retained earnings (2015: 0). Shareholders' meetings of dependent companies in 2016 resulted with decisions on retaining 2015 earnings.

h) Financial Leverage Ratio

In line with article 429 of Regulation EU 575/ 2013 from January 01 2014, calculus of financial leverage ratio between common tier-1 equity and total exposure is mandatory for each credit institution.

Financial leverage ratio for the Bank is as follows:

2016 2015
Financial Leverage Ratio (%) 7.00 7.85

a) Analysis by Product:

2016
HRK'000
2015
HRK'000
Loans and Advances to Customers
- Corporate 284,948 342,509
- Individuals 311,621 305,118
596,569 647,627
Loans and Advances to Customers 647 3,181
Debt Securities 106,885 113,850
Bills of Exchange 16,154 17,322
Total 720,255 781,980

b) Analysis by Source:

2016
HRK'000
2015
HRK'000
Corporate 154,314 194,572
Retail 311,621 305,118
Government and Public Sector 251,961 272,913
Banks and Other Financial Institutions 1,730 3,858
Other Organizations 629 5,519
Total 720,255 781,980

27. INTEREST AND SIMILAR EXPENSE

a) Analysis by Product

2016
HRK'000
2015
HRK'000
Borrowings 18,857 29,592
Customer Deposits
- Corporate 55,736 72,026
- Retail 128,304 165,222
184,040 237,249
Deposits from Banks 2,896 4,762
Other 65 51
Total 205,858 271,654

27. INTEREST AND SIMILAR EXPENSE (continued)

b) Analysis by Recipient

2016
HRK'000
2015
HRK'000
Corporate 27,434 30,626
Retail 128,304 165,222
Government and Public Sector 14,076 21,366
Banks and other Financial Institutions 31,805 48,609
Others 4,239 5,831
Total 205,858 271,654

28. FEES AND COMMISSIONS INCOME

2016
HRK'000
2015
HRK'000
Cash Payment Operations 280,106 286,552
Non-Cash Payment Operations 48,640 44,291
Retail and Credit Card Operations
Letters of Credit, Guarantees and
124,866 114,606
Foreign-Exchange Payment Operations 22,149 19,623
Other Fees and Commissions Income 18,119 17,950
Total 493,880 483,022

29. FEES AND COMMISSIONS EXPENSE

2016
HRK'000
2015
HRK'000
Cash Payment Operations 248,829 251,790
Non-Cash Payment Operations 14,202 14,676
Card Operations 36,874 28,046
Other Fees and Commission Expense 9,205 6,777
Total 309,110 301,289

30. GAINS LESS LOSSES FROM FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS

2016
HRK'000
2015
HRK'000
Net Unrealized Losses/ (Gains) on Financial Assets at Fair Value
Through Profit or Loss
Realized Gains/ (Losses)
- Debt securities 1,057 259
- Investment Funds 1,009 478
- Forward Contracts, OTC (1,707) (2,812)
359 (2,075)
Unrealized Gains/ (Losses)
- Debt Securities 9,612 3,050
- Equity Securities 5,446 360
- Investment Funds 8,030 4,446
- Forward Contracts, OTC 140 508
23,228 8,364
Total 23,587 6,289

31. GAINS LESS LOSSES FROM FINANCIAL ASSETS AVAILABLE FOR SALE

2016
HRK'000
2015
HRK'000
Realized Gains on Disposal of Debt Securities Available for Sale 15,112 -
Realized Gains on Disposal of Equity Securities Available for Sale 33,484 -
Total 48,596 -

32. OTHER OPERATING INCOME

2016
HRK'000
2015
HRK'000
Dividend Income 4,327 1,073
Net Foreign Exchange Gain from Translation of Monetary Assets and
Liabilities
4,456 9,971
Income on Dormant Customer Accounts 29 32
Income Arising from Sale of Repossessed Assets 254 14,935
Income from Paid Insurance Premium - 8,000
Other Income 3,997 8,025
Total 13,063 42,036

33. GENERAL AND ADMINISTRATIVE EXPENSES

2016
HRK'000
2015
HRK'000
Materials and Services 127,294 137,614
Administration and Marketing 16,369 17,556
Postage and Telecommunications 23,035 25,356
Staff Costs 176,721 179,552
Savings Deposit Insurance Costs 33,913 34,474
Other General and Administrative Expenses 17,718 19,645
Total 395,050 414,197

a) Staff Costs

2016
HRK'000
2015
HRK'000
Net Salaries, Termination and Other Employee Benefit Costs
Taxes and Contributions (including
93,087 87,422
contributions payable by employers) 71,107 80,193
Other Fees to Employees 9,351 11,742
Provisions for Bonuses to Employees 3,000 -
Fees to Supervisory Board Members 176 195
Total 176,721 179,552

As at December 31 2016, the Bank had 1,067 employees (2015: 1,067).

34. IMPAIRMENT LOSSES ON LOANS TO AND RECEIVABLES FROM CUSTOMERS AND OTHER ASSETS

Notes 2016
HRK'000
2015
HRK'000
Individually Identified Impairment Losses
Loans to and Receivables from Customers 11 (169,871) (178,210)
Interest Receivables (1,057) (16)
Financial Assets Available for Sale 9 - (5,060)
Financial Assets Held to Maturity 10 (395) (276)
Other Assets 17 (10,486) (3,177)
Tangible and Intangible Assets 14,15,16 (8,306) (7,437)
Gains from Recovery of Placements Written-Off in Previous Years 403 1,878
Total Charge (189,712) (192,298)
Portfolio Based Provisions for Identified Losses
Loans and Receivables from Customers 11 (12,394) 9,234
Financial Assets Held to Maturity 10 1,484 (2,509)
Total Reversal (10,910) 6,725
Total Portfolio Based and Individually Identified Losses
Loans to and Receivables from Customers 11 (182,265) (168,976)
Interest Receivables (1,057) (16)
Financial Assets Available
for Sale
9 - (5,060)
Financial Assets Held to Maturity 10 1,089 (2,785)
Other Assets 17 (10,486) (3,177)
Tangible and Intangible Assets 14,15, 16 (8,306) (7,437)
Gains from Recovery of Placements Written-Off in Previous Years 403 1,878
Total Charge (200,622) (185,572)

35. CORPORATE TAX

Total recognized corporate tax expense, calculated at the corporate tax rate of 20%, comprises corporate tax expense recognized in the PNL report and movements in deferred tax recognized in equity, as follows:

Income Tax Expense Recognized in the PNL report

2016
HRK'000
2015
HRK'000
Current Tax - -
Recognized Deferred Tax assets 35,303 -
Deferred Tax Income/ (Expense) Related to Origination
and Reversal of Temporary Differences
(8,752) (3,369)
Total Current Tax Recognized
in the PNL Report
26,551 (3,369)

Movements in the Income Tax Recognized in Other Comprehensive Income:

2016
HRK'000
2015
HRK'000
Deferred Tax Expense Relate to Unrealized Losses
on Available for Sale Assets Not Recognized in the Fair
Valuation Reserve
(134) (2,337)
Corporate Tax Rate Change Effect on Deferred Tax Expense
Related to Unrealized Loss from Assets Available for Sale in Fair Value Reserves
2,065 -
Deferred Tax Income Related to Revaluation of Property 15 63
Corporate Tax Change Effect on Deferred Tax Expense Related to Revaluation Reserve* 20 -
Total Tax Expense Recognized Directly in Equity 1,966 (2,274)

Reconciliation of Income Tax Expense

The reconciliation between income tax expense and profit before tax is shown as follows:

2016
HRK'000
2015
HRK'000
Profit/ (Loss) Before Taxation 161,726 126,586
Income Tax at the Rate of 20% (2015: 20%) (32,245) (25,317)
Tax Non-Deductible Expenses (19,747) (15,401)
Non-Taxable Income 13,951 8,065
Used Unrecognized Tax Losses 31,857 29,284
Corporate Tax Change Effect on Deferred Tax Assets* (2,468) -
Recognized Deferred Tax Assets 35,303 -
26,551 (3,369)
Effective Income Tax Rate (16.4%) 2.7%

*Effective from January 1 2017 corporate tax rate was lowered from 20% to 18%. The Bank has recognized tax assets and liabilities based on the newly set corporate tax rate considering it will be applied in future periods.

35. CORPORATE TAX (continued)

Unrecognized Deferred Tax in Respect of Tax Losses Disposable in Prospective Periods

At December 31 2016 the Bank held HRK196,129K (2015: HRK355,413K) accumulated tax losses available for utilization until December 31 2019. After 2016 pre-tax profit of HRK161.7M, the Bank has recognized deferred tax assets based on the remaining unused tax loss at rate of 18% in accordance with the IFRS 12 Income Taxes, article 34 (Official Gazette 136/ 09) which states "A deferred tax asset shall be recognized for all deductible temporary differences to the extent that it is probable that taxable profit will be available against which the deductible temporary difference can be utilized".

In the last 2 years the Bank has surpassed a planned operating profit from strategic guidelines and has created a trend of achieving plan. It is probable the Bank will make taxable profits in the future and unused tax losses may be used as tax relief. Therefore unused tax losses were recognized as deferred tax assets.

Tax effect of deferred tax assets transferrable to future periods are shown in the table below. Losses are usable in a period of 5 years from the reporting date but the Bank plans to use them until 2018.

2016
HRK'000
2015
HRK'000
December 31 2017 192,975 34,735
December 31 2018 3,154 568
196,129 35,303

36. EARNINGS/ (LOSS) PER SHARE

For the purposes of determining earnings/ losses per share, earnings (losses) represent the Bank's net profit/ (loss) for the year attributable to the equity holders of the Bank. The number of ordinary shares is the weighted average number of ordinary shares outstanding during the year after deducting the number of ordinary treasury shares. The weighted average number of ordinary shares used in determining the basic earnings/ (losses) per shares was 2,023,830 (2015: 1,450,900). As there is no impact of any options, convertible bonds or similar effects, the weighted average number of ordinary shares used in determining diluted earnings/ (losses) per share would be equal as the one used in determining basic earnings/ (losses) per share i.e. 2,023,830 (2015: 1,450,900).

a) Basic Earnings Per Share

Profit and weighted average number of ordinary shares outstanding:

2016
HRK'000
2015
HRK'000
Current Year Profit/ (Loss) Distributable to the Bank's Owners
Profit Used to Calculate Basic Earnings Per Share
188,277
188,277
123,217
123,217
Weighted Average Ordinary Shares Outstanding Used to Calculate Basic Earnings Per
Share
Basic Earnings Per Share from Active Operations
2,023,830
HRK93.03
1,450,900
HRK84.92

36. EARNINGS/ (LOSS) PER SHARE (Continued)

b) Diluted Earnings Per Share

Profit used to calculate diluted Earnings Per Share

2016
HRK'000
2015
HRK'000
Profit Used to Calculate Earnings Per Share 188,277 123,217
Adjustments - -
Profit/ (Loss) Used to Calculate Diluted Earnings Per Share 188,277 123,217

Adjustments of weighted average ordinary shares outstanding used to calculate diluted earnings per share compared to weighted average ordinary shares outstanding used to calculate earnings per share:

2016 2015
HRK'000 HRK'000
Weighted Average Ordinary Shares Outstanding Used to Calculate Earnings Per Share 2,023,830 1,450,900
Shares Issued Without Cost:
- Options for Employees - -
- Partially Payed Ordinary Shares - -
- Convertible Bonds - -
- Other - -
Weighted Average Ordinary Shares Outstanding Used to Calculate Diluted Earnings Per
Share
2,023,830 1,450,900
Diluted Earnings Per Share HRK93.03 HRK84.92

37. CONCENTRATION OF ASSETS AND LIABILITIES

The assets and liabilities of the Bank are significantly concentrated on amounts directly due from and to the Republic of Croatia. The amounts at year end, including accrued interest, are as follows:

Notes 2016
HRK'000
2015
HRK'000
Giro Account with the CNB 5 502,603 488,042
Mandatory Reserve with the Croatian National Bank 6 1,300,796 1,279,570
Bonds of the Republic of Croatia 2,025,532 1,797,952
Treasury Bills of the Croatian Ministry of Finance 1,001,586 978,638
Loans and Advances to the Republic of Croatia 3,282,435 2,545,676
Deposits from the Republic of Croatia (1,897,921) (2,380,907)
Total 6,215,031 4,708,971

The Bank's exposure towards local government and state institutions not directly funded by the State Budget (excluding state owned companies) is presented below:

2016
HRK'000
2015
HRK'000
Loans 759,509 942,304
(513,578) (162,705)
245,931 779,599

38. CASH AND CASH EQUIVALENTS

Notes 2016
HRK'000
2015
HRK'000
Cash and Amounts Due from Banks 5 1,554,584 1,630,052
Mandatory Reserve with the Croatian National Bank
Deposits with Banks with Original Maturities of Up to 90
6 1,300,796 1,279,570
Days 148,462 215,036
Items in Course of Collection 18 220,700 122,393
Total 3,224,542 3,247,051

Notes to the Financial Reports for the Year Ended December 31 2016 39. CONTINGENT LIABILITIES

2016
HRK'000
2015
HRK'000
Guarantees Denominated in HRK 321,418 304,855
Guarantees Denominated in Foreign Currency 389,428 217,772
Letters of Credit 17,268 39,553
Undrawn Lending Commitments 1,634,112 1,332,236
Total 2,362,226 1,894,416

At December 31 2016, the Bank recognized portfolio based provisions for off-balance sheet items arising from the issue of guarantees, letters of credit and undrawn lending commitments in the amount of HRK22,019K (2015: HRK19,406K) which are included in Provisions for liabilities and expenses (see Note 23).

40. DERIVATIVE INSTRUMENTS AND DEALINGS IN FOREIGN CURRENCIES

The Bank had the following derivative contracts, accounted for as trading instruments, open at year-end.

Notional Amount, Remaining Life Fair Value
Up to 3
Months
3 to 12
Months
1 to 5
Years
Over 5
Years
Total Assets Liabilities
2016 HRK'000 HRK'000 HRK'000 HRK'000 HRK'000 HRK'000 HRK'000
Forward Foreign
Exchange Contracts - OTC
95,788 - - - 95,788 3,780 3,641
Cross Currency
Swap Contracts - OTC
- - - - - - -
Futures - - - - - - -
95,788 - - - 95,788 3,780 3,641
Notional Amount, Remaining Life Fair Value
2015 Up to 3
Months
HRK'000
3 to 12
Months
HRK'000
Up to 3
Months
HRK'000
3 to 12
Months
HRK'000
Up to 3
Months
HRK'000
3 to 12
Months
HRK'000
Up to 3
Months
HRK'000
Forward Foreign
Exchange Contracts - OTC
Cross Currency
- - - - - - -
Swap Contracts - OTC - - - - - - -
Futures - - - - - - -
- - - - - - -

Notes to the Financial Reports for the Year Ended December 31 2016 41. RELATED PARTY TRANSACTIONS

The Bank is the parent of the Hrvatska Poštanska Banka Group.

Key shareholders of the Bank are the Republic of Croatia as the largest shareholder with an ownership stake of 42.43 percent, and Hrvatska Pošta d.d. ("HP") with a stake of 11.93 percent.

Other significant state-owned shareholders include: State agency for deposits insurance and bank resolution ("DAB"), the Croatian Pension Insurance Institute ("HZMO") and Fund for financing the decommissioning of the Krško Nuclear Power Plant and the disposal of NEK radioactive waste and spent nuclear fuel ("NEK fund"). These shareholders together own 74.46% of the Bank's shares. The remaining 25.54% (2015: 25.54%) are publicly traded.

a) Key Transactions with Related Parties

Hrvatska Pošta d.d. ("HP") performs domestic payment transactions for and on behalf of the Bank. Exposure to Hrvatska Pošta d.d. mainly comprises fees receivable based on domestic payment transactions performed for and on behalf of the Bank, as well as placements in debt securities issued by Hrvatska Pošta d.d. Liabilities towards Hrvatska Pošta d.d. mainly relate to demand and term deposits. Income and expenses mostly relate to commissions for services provided.

Exposure to the state is shown in Note 37, Concentration of assets and liabilities.

The exposure to members of HPB Group mainly consists of investment into share capital. The Bank performs payment transactions on behalf of its subsidiaries and, accordingly, recognizes income. Expenses payable to HPB Nekretnine relate to the services performed by the subsidiary in respect of estimation of collateral.

Key management personnel held no ordinary shares at the year-end (2015: -).

41. RELATED-PARTY TRANSACTIONS (continued)

b) Amounts arising from transactions with related parties

Assets and liabilities and off-balance sheet exposure and income and expense as at and for the years ended December 31 2016 and December 31 2015 of the Bank, arising from transactions with related parties were as follows:

2016 Exposure*
HRK'000
Liabilities
HRK'000
Income
HRK'000
Expenses
HRK'000
Key Shareholders
Republic of Croatia - - - -
Hrvatska Pošta d.d. 77,621 252,494 298,257 288,161
Subsidiaries
HPB Invest Ltd 5,225 5,656 1,164 3
HPB Nekretnine d.o.o. 8,272 51 747 2,317
HPB Stambena Štedionica d.d. 40,146 21,365 749 38
Assets Held for sale
H1 TELEKOM 154 1,393 2,275 3,406
Key Management Personnel
Short-Term Benefits (bonuses, salaries and
fees) 1,024 3,335 25 18,694
Long-Term Benefits (loans and deposits) 11,999 233 497 121
Companies Under Significant Influence 39,511 958 1,577 12
Total 183,952 285,485 305,291 312,752
2015 Exposure*
HRK'000
Liabilities
HRK'000
Income
HRK'000
Expenses
HRK'000
Key shareholders
Republic of Croatia - - - -
Hrvatska Pošta d.d. 98,385 119,204 301,184 292,849
Subsidiaries
HPB Invest Ltd 5,175 7,202 885 2
HPB Nekretnine d.o.o. 9,362 12 739 2,446
HPB Stambena Štedionica d.d. 40,148 27,062 670 63
Assets Held for Sale
H1 TELEKOM 21,102 6,108 2,229 3,518
Key Management Personnel
Short-Term Benefits (bonuses, salaries and
fees) 1,082 6,739 27 17,015
Long-Term Benefits (loans and deposits) 14,760 453 549 3
Companies Under significant Influence 54,703 3,879 2,473 24
Total 244,717 170,659 308,756 315,920

*Exposure comprises amounts advanced in cash or kind, commitments and contingencies, interest and other receivables, and includes HRK14,170K (2015: HRK21,257K) of off-balance sheet exposure. Expenses do not include impairments nor provisions for losses.

41. RELATED-PARTY TRANSACTIONS (continued)

c) State owned companies

Major shareholders of the Bank, which together own 74.46% of its shares, are state agencies or state owned companies, all mainly funded from the State Budget. Accordingly, transactions and balances with other state owned companies, including credit risk exposures guaranteed by the state, also represent related party relationships. The Bank has a significant exposure to these parties, which is disclosed in Note 37.

42. REPURCHASE AND RESALE AGREEMENTS

The Bank raises funds by selling financial instruments under agreements to repay the funds by repurchasing the instruments at future dates at the same price plus interest at a predetermined rate.

Repurchase agreements are commonly used as a tool for short-term financing of interest-bearing assets, depending on the prevailing interest rates. The financial instruments sold are not derecognized and the proceeds are accounted for as interest bearing borrowings. At the end of the year assets sold under repurchase agreements were as follows:

Fair Value of
Securities
Carrying Amount of
Corresponding
Liabilities
Repurchase Date Repurchase
Price
HRK'000 HRK'000 HRK'000
Debt Securities at
Fair Value Through PNL
- Repurchase Agreements
2016 - - - -
2015 395 380 August 2016 379

Related transactions, according to IAS 39 Financial instruments Recognition and Measurement are recognized as repurchase agreements.

The Bank and also purchases financial instruments under agreements to resell them at future dates ("reverse repurchase agreements"). The seller commits to repurchase the same or similar instruments at an agreed future date. Reverse repurchase agreements are entered into as a facility to provide funds to customers and are accounted for as loans and advances to customers; the underlying financial instruments are not recognized.

Loans
to
Customers

Reverse Repo Agreements
Fair Value of
Receivables
HRK'000
Carrying Amount
of Collaterals
HRK'000
Repurchase Date Repurchase Price
HRK'000
2016 81,630 68,760 January 2017 71,666
2015 71,182 67,228 January 2016 71,206

Notes to the Financial Reports

for the Year Ended December 31 2016

43. FUNDS MANAGED FOR AND ON BEHALF OF CORPORATE AND RETAIL CUSTOMERS

The Bank provides trust and custody services to companies, individuals, and investment funds (Group's investment funds) whereby it holds and manages assets or invests funds received in various financial instruments at the direction of the customer. The Bank receives fee income for providing these services. Trust assets are not assets of the Bank and are not recognized in the Bank's report of financial position. The Bank is not exposed to any credit risk relating to such placements, nor does it guarantee for investments.

At December 31 2016, the total assets under custody held by the Bank on behalf of customers, including the funds within the HPB Group, amounted to HRK4.95B (2015: HRK4.16B).

In addition, at December 31 2016, total assets of investment and pension funds to which the Bank act as a depository bank, amounted to HRK4.73B (2015: HRK3.95B).

Furthermore, the Bank manages loan exposures of other parties as follows:

2016
HRK'000
2015
HRK'000
Assets
Corporate 59,521 65,653
Retail 545,389 569,376
Giro Accounts 403,046 346,909
Total Assets 1,007,956 981,938
Liabilities
Croatian Employment Office 70,245 71,910
Counties 11,386 15,129
Government of the Republic of Croatia 919,797 889,501
CBRD 3,846 3,787
Other Liabilities 2,681 1,610
Total Liabilities 1,007,956 981,938

Notes to the Financial Reports for the Year Ended December 31 2016 44. AVERAGE INTEREST RATES

Average interest rates calculated as the weighted average of each category of interest-earning asset and interestbearing liability, are presented below:

Assets Average Interest Rates
2016
Average Interest Rates
2015
Cash and Amounts Due from Banks 0.02% 0.01%
Loans to and Receivables from Banks 0.25% 0.74%
Financial Assets at Fair Value Through PNL 2.54% 3,83%
Financial Assets Available for Sale 3.30% 4.06%
Financial Assets Held to Maturity 2.63% 3.66%
Loans and Receivables from Customers 5.50% 6.28%
Liabilities
Deposits from Banks 1.62% 1.31%
Customer Deposits 1.23% 1.69%
Borrowings 2.18% 2.36%

45. FAIR VALUE OF FINANCIAL INSTRUMENTS

Fair value is the amount for which an asset could be exchanged, or a liability settled, in an arm's-length transaction.

Financial instruments at fair value through profit or loss or available for sale financial assets are measured at fair value. Loans and receivables, and held to maturity investments are measured at amortized cost less impairments. Financial assets at fair value through profit or loss and financial assets available for sale are disclosed at their fair value that arises from price quotes of these instruments on active markets. Financial liabilities at fair value through profit or loss are disclosed at fair values calculated on the basis of available conditions of these instruments.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, regardless of whether that price is directly observable or estimated using another valuation technique. In estimating the fair value of an asset or a liability, the Bank takes into account the characteristics of the asset or liability if market participants would take those characteristics into account when pricing the asset or liability at the measurement date. Fair value for measurement and/ or disclosure purposes in these consolidated financial reports is determined on such a basis, except for share-based payment transactions that are within the scope of IFRS 2, leasing transactions that are within the scope of IAS 17, and measurements that have some similarities to fair value but are not fair value, such as net realizable value in IAS 2 or value in use in IAS 36.

In addition, for financial reporting purposes, fair value measurements are categorized into Level 1, 2 or 3 based on the degree to which the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, which are described as follows:

  • Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the measurement date;
  • Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or liability, either directly or indirectly; and
  • Level 3 inputs are unobservable inputs for the asset or liability.

Set out below is an overview of key methods and assumptions used in estimating the fair values of financial instruments.

Loans

The fair value of loans and advances is calculated based on discounted expected future cash flows. Loan repayments are assumed to occur at contractual repayment dates, where applicable. Expected future cash flows are estimated considering credit risk and any indication of impairment including portfolio based provisions for performing (i.e. A-risk rated) loans calculated at rates prescribed by the CNB. The estimated fair values of loans reflect changes in credit status since the loans were made and changes in interest rates in the case of fixed rate loans. The Bank has a limited portfolio of loans with fixed rates, where there is a difference between the fair value and the carrying amount.

45. FAIR VALUE OF FINANCIAL INSTRUMENTS

Investments carried at cost

For equity investments for which a quoted market price is not available, fair value is, where possible, estimated using discounted cash flow techniques. Estimated future cash flows are based on management's best estimates and the discount rate is a market related rate for a similar instrument at the reporting date. Where discounted cash flow techniques provide insufficiently reliable valuations due to a number of uncertainties related to estimations of future cash flows, investments are carried at cost less impairment.

Bank and customer deposits

For demand deposits and deposits with no defined maturities, fair value is taken to be the amount payable on demand at the reporting date. The estimated fair value of fixed-maturity deposits is based on discounted cash flows using rates currently offered for deposits of similar remaining maturities. The value of long-term relationships with depositors is not taken into account in estimating fair values.

Borrowings

Most of the Bank's long-term debt has no quoted market price and fair value is estimated as the present value of future cash flows, discounted at interest rates available at the reporting date to the Bank for new debt of similar type and remaining maturity.

The following table represents the Bank's estimate of the fair value hierarchy of financial instruments as of December 31 2016 and December 31 2015:

Notes to the Financial Reports for the Year Ended December 31 2016 45. FAIR VALUE OF FINANCIAL INSTRUMENTS (continued)

2015 (HRK'000) Fair Value Fair Value Level Valuation Technique(s) and
Key input(s)
Book Value Unrecognized
Gains/ (Losses)
Financial Assets
Cash and Receivables from Banks
Mandatory Reserve with the Croatian
1,554,584
1,300,796
Level 1
Level 1
Cash and Cash Equivalents
Cash Equivalent
1,554,584
1,300,796
-
-
National Bank
Loans to and Receivables from Banks
182,075 Level 3 Cash Equivalent other than
Assets with a Defined Maturity
> 30 days at a Fixed Rate,
Where the Fair Value is the
Present Value of Discounted
Cash Flows
182,087 (12)
Financial Assets at Fair Value in PNL 874,450 874,450 -
- Ministry of Finance Treasury Bills 315,565 Level 3 Ministry of Finance Treasury Bills 315,565
- Ministry of Finance Bonds 325,389 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
325,389 -
- Open-End Investment Fund Investments 186,541 Level 1 Value of an Individual Share on
Given Date
186,541 -
- Equity Securities 39,393 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
39,393 -
- Fair Value of Forwards 3,780 Level 3 Internal valuation Model for FX
Contracts Using Future Cash
3,780 -
- Interest Receivables 3,782 Not Applicable Flows
Not Applicable
3,782 -
Financial Assets Available for Sale 2,753,938 Level 3 2,753,938 -
- Ministry of Finance Treasury Bills 686,021 Level 3 Mark-to-Model
Using
Internal
Model for Determining the Present
686,021 -
- Ministry of Finance Bonds 1,502,626 Level 1 Values of Future Cash Flows
Mark-to-Market According to the
Prices Quoted in an Active Market
1,502,626 -
- Foreign Country Securities 394,206 Level 1 Mark-to-Model
Using
Internal
Model for Determining the Present
394,206 -
- Corporate Bonds of State-Run Companies 127,957 Level 1 Values of Future Cash Flows
Mark-to-Market According to the
Prices Quoted in an Active Market
127,957 -
- Corporate Bonds of Other Companies Level 3 Mark-to-Model
Using
Internal
Model for Determining the Present
Values of Future Cash Flows
0 -
- Equity Securities – Not Listed 15,414 Level 3 Method
of
Comparable
Companies, Average of standard
multiples EV/ EBITDA, P/ E, P/ S,
15,414 -
- Equity Securities - Listed 4,322 Level 1 P/ B.
Mark-to-Market According to the
Prices Quoted in an Active Market
4,322 -
- Interest Receivables 23,392 Not Applicable Not Applicable 23,392 -
Financial Assets Held to Maturity 440,541 Level 3 Present
Value
of
Future
Discounted cash Flows
444,825 (4,284)
Loans and Receivables from Customers 11,330,305 Level 3 Present
Value
of
Future
Discounted Cash Flows
11,397,810 (67,505)
Total Financial Assets 18,436,689 18,508,490 (71,801)
FINANCIAL LIABILITIES
Financial Assets at Fair Value Through PNL
3,641 Level 3 Internal valuation Model for FX
Contracts Using Future Cash
3,641 -
Deposits from Banks 507,514 Level 3 Flows
Present Value of Discounted
Cash Flows Under Currently
Effective Interest Rates
509,133 1,619
Customer Deposits 15,718,071 Level 3 Present Value of Discounted
Cash Flows Under Currently
Effective Interest Rates
15,772,722 54,651
Borrowings 724,933 Level 3 Present Value of Discounted
Cash Flows Under Currently
Effective Interest Rates
726,660 1,727
Total Financial Liabilities 16,954,159 17,012,156 57,997
TOTAL (13,804)

45. FAIR VALUE OF FINANCIAL INSTRUMENTS (continued)

Bank
2015 (HRK'000)
Fair Value Fair Value Level Valuation Technique(s) and
Key input(s)
Book Value Unrecognized
Gains/ (Losses)
Financial Assets
Cash and Receivables from Banks
Mandatory Reserve with the Croatian
1,630,052
1,279,570
Level 1
Level 1
Cash and Cash Equivalents
Cash Equivalent
1,630,052
1,279,570
-
-
National Bank
Loans to and Receivables from Banks 262,139 Level 3 Cash Equivalent other than
Assets with a Defined Maturity
> 30 days at a Fixed Rate,
Where the Fair Value is the
Present Value of Discounted
Cash Flows
261,913 377
Financial Assets at Fair Value in PNL 900,943 900,943 -
- Ministry of Finance Treasury Bills 303,113 Level 3 Mark-to-Model
Using
Internal
Model for Determining the Present
Values of Future Cash Flows
303,113
- Ministry of Finance Bonds 93,269 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
93,269 -
- Open-End Investment Fund Investments 469,310 Level 1 Value of an Individual Share on
Given Date
469,310 -
- Equity Securities 33,947 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
33,947 -
- Fair Value of Forwards - Level 3 Internal valuation Model for FX
Contracts Using Future Cash
Flows
- -
- Interest Receivables 1,304 Not Applicable Not Applicable 1,304 -
Financial Assets Available for Sale 2,221,310 Level 3 2,221,310 -
- Ministry of Finance Treasury Bills 675,525 Level 1 Mark-to-Model
Using
Internal
Model for Determining the Present
Values of Future Cash Flows
675,525 -
- Ministry of Finance Bonds 1,396,368 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
1,396,368 -
- Corporate Bonds of State-Run Companies 79,742 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
79,742 -
- Equity Securities – Not Listed 35,592 Level 3 Mark-to-Model
Using
Internal
Model for Determining the Present
Values of Future Cash Flows
35,592 -
- Equity Securities - Listed 6,654 Level 1 Mark-to-Market According to the
Prices Quoted in an Active Market
6,654 -
- Interest Receivables 27,429 Not Applicable Not Applicable 27,429 -
Financial Assets Held to Maturity 553,140 Level 3 Present
Value
of
Future
Discounted Cash Flows
571,764 (18,624)
Loans and Receivables from Customers 10,156,789 Level 3 Present
Value
of
Future
Discounted Cash Flows
10,184,719 (27,930)
Total Financial Assets 17,004,095 17,050,272 (46,177)
FINANCIAL LIABILITIES
Bank Deposits
356,892 Level 3 Present Value of Discounted
Cash Flows Under Currently
Effective Interest Rates
357,639 747
Customer Deposits 14,219,120 Level 3 Present Value of Discounted
Cash Flows Under Currently
Effective Interest Rates
14,291,102 71,982
Loans 1,002,105 Level 3 Present Value of Discounted
Cash Flows Under Currently
Effective Interest Rates
1,005,383 3,278
Total Financial Liabilities 15,578,117 15,654,124 76,007
TOTAL 29,831

46. ENCUMBERED ASSETS OF THE CREDIT INSTITION

Bank consider following types of assets under the term encumbered assets: pledged assets, assets given as a collateral, assets subject to some form of securitization or assets used for credit enhancement of financial position which can not be freely exited. Furthermore, assets that are placed at facilities and that can not be freely withdrawn are also considered encumbered.

Within the assets' structure, Bank has encumbered assets amounting to HRK2,808,262K (2015: HRK3,047,392K), whilst the Bank has encumbered assets amounting to HRK2,808,262K (2015: HRK3,047,392K).

Book value of encumbered assets represents 14.4 percent of the Bank's total assets.

Calculated mandatory reserve with the Croatian National Bank is also included in encumbered assets, as well as balances on nostro accounts on which mandatory reserve is maintained, totaling HRK2,042,133K (2015: HRK1,853,243K).

Remainder of encumbered assets relates to loans that are given out as collateral for a foreign borrowing, and to securities given out as collateral for deposits received from customers.

2016 2015
(HRK'000) Book Value Fair Value Book Value Fair Value
Equity Instruments - - - -
Securities
Mandatory Reserve
and Balances on
Nostro Accounts on
Which Mandatory
Reserve is
Maintained
110,160
2,042,133
110,160
2,042,133
135,411
1,853,243
135,411
1,853,243
Loans to Customers
and Other Assets
655,969 655,969 1,058,738 1,058,738
Total 2,808,262 2,808,262 3,047,392 3,047,392

47. EVENTS AFTER DATE OF REPORT OF FINANCIAL POSITION

In 2017 before the approval of the financial reports a number of events had occurred which had a negative impact on the ability of servicing debt for certain group of debtors. The group of debtors makes a substantial individual exposure for the Bank. In 2017 the Bank made regular assessments of the mentioned placements, and based on future cash flows estimates and occurred events determined the future cash flows will not be sufficient for servicing the placements in full. Therefore the Bank made impairments of the placements on March 31 2017.

This page is intentionally left blank.

Balance Sheet as at December 31 2016

2016
HRK'000
2015
HRK'000
Cash and Balances with the CNB 2,263,303 2,179,810
- - Cash 421,480 412,197
- - Deposits with the CNB 1,841,823 1,767,613
Deposits with Banking Institutions 774,135 958,339
Treasury Bills of the Ministry of Finance and the CNB Bills 415,537 501,235
Securities and Other Financial Instruments Held for Trading 551,323 596,526
Securities and Other Financial Instruments Available for Sale 2,630,575 1,995,759
Securities and Other Financial Instruments Held to Maturity 442,835 566,063
Securities and Other Financial Instruments at Fair Value Through PNL - Not Actively Traded - -
Derivative Financial Assets 3,780 -
Loans to Financial Institutions 81,580 104,188
Loans to Other Customers 11,330,562 10,060,647
Investments in Subsidiaries, Associates and Joint Ventures 53,420 53,420
Foreclosed Assets - 103,135
Tangible Assets (Less Depreciation) 233,300 147,109
Interests, Fees and Other Assets 577,370 446,935
TOTAL ASSETS 19,357,720 17,713,166
LIABILITIES
Borrowings from Financial Institutions 620,995 558,124
- Short-term Borrowings - 394
- Long-Term Borrowings 620,995 557,730
Deposits 14,529,991 12,392,106
- Giro and Current Account Deposits 4,009,237 2,953,953
- Savings Deposits 1,486,721 1,060,935
- Term Deposits 9,034,033 8,377,218
Other Borrowings 88,426 446,650
- Short-Term Borrowings - -
- Long-Term Borrowings 88,426 446,650
-
Derivative Financial and Other Liabilities Held for Trading 3,641 -
Issued Debt securities - -
- Short-Term Debt Securities Issued - -
- Long-Term Debt Securities Issued - -
Subordinated Debt Issued -
Issued Hybrid Instruments - -
Interests, Fees and Other Liabilities 2,175,325 2,537,022
TOTAL LIABILITIES
EQUITY
17,418,378 15,933,902
Share Capital 1,214,298 1,214,298
Profit/ (Loss) for the Year 188,277 123,217
Retained Earnings / (Accumulated Losses) 82,294 -
Legal Reserves 6,161 -
Statutory and Other Capital Reserves 363,622 359,660
Unrealized Gains/ (Losses) on Revaluation of Financial Assets Available for Sale 84,690 82,089
Hedging Reserve - -
TOTAL EQUITY 1,939,342 1,779,264
TOTAL LIABILITIES AND EQUITY 19,357,720 17,713,166

PNL Report for the Period January 01 – December 31 2016

2016
HRK'000
2015
HRK'000
Interest Revenue 722,075 781,980
Interest Expense 207,678 271,654
Net Interest Income 514,397 510,326
Fee and Commission Revenue 493,880 483,022
Fee and Commission Expense 309,110 301,288
Net Fee and Commission Income 184,770 181,734
Losses on Investments in Subsidiaries, Associates and Joint Ventures - -
Trading Gains 66,995 46,944
Gains/ (Losses) on Embedded Derivatives - -
Gains/ (Losses) on Assets at Fair Value Through PNL Not Actively Traded - -
Gains on Available for Sale Assets 48,595 -
Gains / (Losses) on Held to Maturity Assets - -
Hedging Gains/ (Losses) - -
Income from Investments in Subsidiaries, Associates and Joint Ventures 3,500 -
Income from Other Equity Investments 827 1,073
Foreign Exchange Gains/ (Losses) 4,458 9,972
Other Income 4,279 30,991
Other Expenses 59,446 62,018
General and Administrative Expenses, and Depreciation 380,657 397,877
Net Profit from Operations Before Provisions and Impairment Losses 387,718 321,145
Impairment Losses and Provisions 225,992 194,559
PROFIT BEFORE TAXATION 161,726 126,586
INCOME TAX (EXPENSE)/ INCOME (26,551) 3,369
PROFIT FOR THE YEAR 188,277 123,217
Earnings Per Share 93.03 84.92

Changes in Equity During 2016

Share
Capital
HRK'000
Treasury
Shares
HRK'000
Legal,
Statutory
and Other
Reserves
HRK'000
Retained
Profit /
(Accumulated
Losses)
HRK'000
Profit /
(Loss) for
the Year
HRK'000
Unreal.
Gains / (Losses)
on
Remeasurement
of Financial
Assets Available
for Sale
HRK'000
Total
Equity
HRK'000
Balance at January 1 2016 1,214,775 (477) 359,660 - 123,217 82,089 1,779,264
Effects
of
Changes
in
Accounting
Policies
and
Corrections
- - - - - - -
Restated Balance at January 1
2016
1,214,775 (477) 359,660 - 123,217 82,089 1,779,264
Disposal of Financial Assets
Available for Sale
- - - - - (44,836) (44,836)
Change
in
Fair
Value
of
Financial Assets Available for
Sale
- - - - - 45,506 45,506
Tax
on
Items
Recognized
Directly in or Transferred from
Equity
- - 35 - - 1,931 1,966
Other
Gains
and
Losses
Recognized Directly in Equity
- - (73) - - - (73)
Net Gains/ (Losses)
Recognized Directly in
Equity
- - (38) - - 2,601 2,563
Profit / (Loss) for the Year - - - - 188,277 188,277
Total
Recognized
Income
and expenses for 2016
- - (38) - 188,277 2,601 190,840
Increase/ (Decrease) in Share
Capital
- - - - - - -
Purchase/ (Sale) of Treasury
Shares
- - - - - - -
Other Changes - - - - - - -
Transferred to Reserves - - 10,161 82,294 (92,455) - -
Dividends Paid - - - - (30,762) - (30,762)
Profit Allocation - - 10,161 82,294 (123,217) - (30,762)
Balance at December 31 2016 1,214,775 (477) 369,783 82,294 188,277 84,690 1,939,342

Changes in Equity During 2016

Share
Capital
HRK'000
Treasury
Shares
HRK'000
Legal,
Statutory
and Other
Reserves
HRK'000
Retained
Profit /
(Accumulated
Losses)
HRK'000
Profit/
(Loss) for
the Year
HRK'000
Unreal.
Gains/ (Losses)
on
Remeasurement
of Financial
Assets Available
for Sale
HRK'000
Total
Equity
HRK'000
Balance at January 1 2015 1,194,776 (874) 12,340 200,997 (635,384) 72,741 844,595
Effects
of
Changes
in
Accounting
Policies
and
Corrections
- - - - - - -
Restated Balance at January 1
2015
1,194,776 (874) 12,340 200,997 (635,384) 72,741 844,595
Disposal of Financial Assets
Available for Sale
- - - - - - -
Change
in
Fair
Value
of
Financial Assets Available for
Sale
- - - - - 11,685 11,685
Tax
on
Items
Recognized
Directly in or Transferred from
Equity
Other
Gains
and
Losses
- - 63 - - (2,337) (2,274)
Recognized Directly in Equity - - (73) - - - (73)
Net Gains/ (Losses)
Recognized Directly in
Equity
- - (10) - - 9,348 9,338
Profit / (Loss) for the Year - - - - 123,217 - 123,217
Total
Recognized
Income
and Expenses for 2015
- - (10) - 123,217 9,348 132,555
Increase/ (Decrease) in Share
Capital
248,135 397 357,908 195,673 - - 802,114
Purchase/ (Sale) of Treasury
Shares
- - - - - - -
Other Changes - - - - - - -
Transferred to Reserves (228,136) - (10,578) (396,670) 635,384 - -
Dividends Paid - - - - - - -
Profit Allocation (228,136) - (10,578) (396,670) 635,384 - -
Balance at December 31
2015
1,214,775 (477) 359,660 - 123,217 82,089 1,779,264

Cash Flows for the Year 2016

2016 2015
HRK'000 HRK'000
OPERATING ACTIVITIES
Operating Cash Flows Before Changes in Operating Assets 404,832 333,571
Profit/ (Loss) Before Tax 161,726 126,586
Impairment Losses and Provisions 225,991 194,557
Depreciation and Amortization 45,053 45,698
Net Unrealized (Losses)/ Gains on Financial Assets and Liabilities at Fair Value Through PNL (23,228) (8,364)
Gains/ (Losses) on Sale of Tangible Assets (254) (14,935)
Other Losses (4,456) (9,971)
Net Decrease/ (Increase) in Operating Assets (1,941,491) (732,398)
Treasury Bills of the Ministry of Finance and the CNB bills 85,698 (501,235)
Deposits with Banking Institutions and Loans to Financial Institutions 13,253 30,075
Loans to Other Customers (1,350,233) 1,693
Securities and Other Financial Instruments Held for Trading 45,203 (305,149)
Securities and Other Financial Instruments Available for Sale (634,815) (26,491)
Other Operating Assets (100,597) 68,709
Net Increase/ Decrease in Operating Liabilities 1,754,458 172,595
Demand Deposits 1,055,285 39,458
Savings and Term Deposits 1,082,600 (121,273)
Derivative Financial and Other Liabilities Held for Trading 3,641 (508)
Other Liabilities (387,068) 254,918
Net Cash Flow from Operations Before Income Tax 217,799 (226,232)
Income Taxes Paid (171) (28)
Net Cash Inflow/ Outflow from Operating Activities 217,628 (226,260)
INVESTING ACTIVITIES
Net Cash from Investing Activities 85,559 5,667
Proceeds from Sale/ (Payments for Purchases) of Tangible and Intangible Assets (42,125) (18,800)
Proceeds from Sale of/ Payments for Investments in Subsidiaries, Associates and Joint Ventures
Proceeds from/ (Payments to Acquire) Securities and Other Financial Instruments Held to Maturity 123,228 23,394
Dividends Received 4,456 1,073
FINANCING ACTIVITIES
Net Cash from Financing Activities (326,509) 48,056
Net Increase/ (Decrease) in Borrowings (295,747) (501,944)
Net Increase/ (Decrease) in Subordinated Debt and Hybrid Instruments - -
Proceeds from Issuance of Share Capital (30,762) -
Dividend Payment - 550,000
Net Increase in Cash and Cash Equivalents (23,322) (172,537)
Effect of Changes in Foreign Exchange Rates on Cash and Cash Equivalents 813 3,362
Net Increase in Cash and Cash Equivalents (22,509) (169,175)
Cash and Cash Equivalents at the Beginning of the Year 3,247,051 3,416,226
Cash and Cash Equivalents at the End of the Year 3,224,542 3,247,051

Reconciliation of the Balance Sheet as at December 31 2016

Per
CNB
Financial
Requirements
Reports
Difference
HRK'000 HRK'000 HRK'000
Cash and Balances with the CNB
- - Cash 421,480 - 421,480
- - Deposits with the CNB 1,841,823 - 1,841,823
Cash and Amounts Due from Banks - 1,554,584 (1,554,584)
Mandatory Reserve with the Croatian National Bank - 1,300,796 (1,300,796)
Deposits with Banking Institutions 774,135 - 774,135
Loans to and Receivables from Banks - 182,087 (182,087)
Treasury Bills of the Ministry of Finance and the CNB Bills 415,537 - 415,537
Securities and Other Financial Instruments Held for Trading 551,323 - 551,323
Financial Assets at Fair Value Through PNL - 874,450 (874,450)
Securities and Other Financial Instruments Available for Sale 2,630,575 - 2,630,575
Financial Assets Available for Sale - 2,753,938 (2,753,938)
Securities and Other Financial Instruments Held to Maturity 442,835 - 442,835
Financial Assets Held to Maturity - 444,825 (444,825)
Securities and Other Financial Instruments at Fair Value Through PNL Not
Actively Traded
- - -
Derivative Financial Assets 3,780 - 3,780
Loans to Financial Institutions 81,580 - 81,580
Loans to Other Customers 11,330,562 - 11,330,562
Loans and Receivables from Customers - 11,397,810 (11,397,810)
Investments in Subsidiaries, Associates and Joint Ventures 53,420 - 53,420
Assets Held for Sale - 89,349 (89,349)
Investments in Subsidiaries - 45,490 (45,490)
Foreclosed Assets - - -
Tangible Assets (Less Depreciation) 233,300 - 233,300
Property and Equipment - 140,623 (140,623)
Investment Property - 87,209 (87,209)
Intangible Assets - 107,052 (107,052)
Deferred Tax Assets, Net - 38,741 (38,741)
Prepaid Income Tax - 252 (252)
Interest, Fees and Other Assets 577,370 - 577,370
Other Assets - 320,572 (320,572)
TOTAL ASSETS 19,357,720 19,337,778 19,942

Reconciliation of the Balance Sheet as at December 31 2016 (continued)

LIABILITIES CNB
Requirements
HRK'000
Per
Financial
Reports
HRK'000
Difference
HRK'000
Financial Liabilities at Fair Value Through PNL - 3,641 (3,641)
Borrowings from financial Institutions
Short-Term Borrowings - - -
Long-Term Borrowings 620,995 - 620,995
Borrowings - 726,660 (726,660)
Deposits - - -
Giro and Current Account Deposits 4,009,237 - 4,009,237
Savings Deposits 1,486,721 - 1,486,721
Term Deposits 9,034,033 - 9,034,033
Deposits from Banks - 509,133 (509,133)
Deposits from Customers - 15,772,722 (15,772,722)
Other Borrowings
Short-Term Borrowings - - -
Long-Term Borrowings 88,426 - 88,426
Derivative Financial and Other Liabilities Held for Trading 3,641 - 3,641
Issued Debt Securities
Short-Term Debt Securities Issued - - -
Long-Term Debt Securities Issued - - -
Subordinated Debt Issued - - -
Issued Hybrid Instruments - - -
Hybrid Instruments - - -
Provisions for Liabilities and Expenses - 60,674 (60,674)
Deferred Tax Liabilities, Net - - -
Current Tax Liability - - -
Interest, Fees and Other Liabilities 2,175,325 - 2,175,325
Other Liabilities - 325,606 (325,606)
TOTAL LIABILITIES 17,418,378 17,398,436 19,942
EQUITY
Share Capital 1,214,298 1,214,775 (477)
Capital Gains - - -
Treasury Shares - (477) 477
Profit / (Loss) for the Year 188,277 188,277 -
Retained Earnings 82,294 82,294 -
Legal Reserves 6,161 6,161 -
Other Reserves 363,622 358,306 5,316
Statutory and Other Capital Reserves - - -
General Banking Risk Reserve - 4,477 (4,477)
Revaluation Reserve - 839 (839)
Unrealized Gains/ Losses on Impairments of Financial Assets Available for Sale 84,690 84,690 -
TOTAL EQUITY 1,939,342 1,939,342 -
TOTAL LIABILITIES AND EQUITY 19,357,720 19,337,778 19,942

Reconciliation of the Balance Sheet at December 31 2016 (continued)

  • 1 Foreign currency accounts' balance with foreign banks in the amount of HRK591.152K is included in the regulatory reports in Deposits with Banking Institutions and in the statutory financial reports it is reported within Cash and Amounts Due from Banks.
  • 2 An amount of HRK38,424K on target account is stated under item Deposits with the CNB in regulatory reports, and Cash and Amounts Due from Banks in the financial reports.
  • 3 Foreign currency accounts' balance with domestic banks in the amount of HRK1,070K is included in the regulatory financial reports in Deposits with Banking Institutions and in the statutory financial reports it is reported within Cash and Amounts Due from Banks.
  • 4 An amount of HRK502,603K Giro Account Balance with the CNB is included in the regulatory reports in Deposits with the CNB and in the statutory financial reports it is reported within Cash and Amounts Due from Banks.
  • 5 Reclassification of deposits held with non-banking financial institutions in the amount of HRK100K (accounts 5214) from the item Interests, Fees and Other Assets in the balance sheet per the CNB regulatory requirements to Loans to and Receivables from Banks in the financial reports.
  • 6 Reclassification of Receivables from Interest Accruals Not Yet Due in the amount of HRK41,457K from Interest, Fees and Other Assets in the balance sheet per the CNB regulatory requirements into the following line items in the financial reports: HRK74K to Loans to and Receivables from Banks; HRK3,781K to Financial Assets at Fair Value through PNL; HRK23,392K to Financial Assets Available for Sale; HRK2,995K to Financial assets Held to Maturity; and HRK11,215K to Loans and Receivables from Customers.
  • 7 Value decrease based on the Special Reserves for Identified Portfolio Losses for receivables are stated under the item Interests, Fess and Other Assets in the amount of HRK39,336K in regulatory requirements, and under the Reserves for Identified Portfolio Losses for Loans and Receivables from Customers in financial reports.
  • 8 Intangible assets in the amount of HRK107,052K are included in the balance sheet per the CNB regulatory requirements in Interest, Fees and Other Assets, and in the financial reports in Intangible Assets.
  • 9 Reclassification of Treasury Bills of the Ministry of Finance in the amount of HRK415,537 from Treasury Bills of the Ministry of Finance and the CNB bills in the balance sheet per the CNB regulatory into the following line items in the financial reports: HRK315,565K to Financial Assets at Fair Value through PNL and HRK99,972K to Financial Assets Available for Sale.
  • 10 Derivative Financial Assets in the amount of HRK3,780K were stated under Derivative Financial Assets in regulatory reports, and Financial Assets at Fair Value through PNL in financial reports.
  • 11 Reclassification of loans to other and non-banking financial institutions in the amount of HRK81,580K reported in the balance sheet per the CNB regulatory requirements within Loans to Financial Institutions to Loans to and Receivables from Customers in the financial reports.
  • 12 Reclassification of Credit Card Receivables in the amount of HRK15,851K (accounts 14811 and 1471) from Interests, Fees and Other Assets in the balance sheet per the CNB regulatory requirements to Loans to and Receivables from Customers in the financial reports.
  • 13 Reclassification of impairment losses on credit card receivables in the amount of HRK56K (account 1493) from Interest, Fees and Other Assets in the balance sheet per the CNB regulatory requirements to Loans and Receivables from Customers in the financial reports.

Reconciliation of the Balance Sheet at December 31 2016 (continued)

  • 14 Deferred Tax Assets in the amount of HRK22,880K included in the balance sheet per the CNB regulatory requirements in Interests, Fees and Other Assets reclassified to Deferred Tax Assets, Net in the financial reports.
  • 15 Netting-off of the deferred tax liability in the amount of HRK19,441K within Interests, Fees and Other Liabilities in the balance sheet per the CNB regulatory requirements and its inclusion in Deferred Tax Assets, Net in the financial reports.
  • 16 Prepaid Corporate Tax (account 1400) in the amount of HRK252K from Interests, Fees and Other Assets in the balance sheet per the CNB regulatory requirements to Prepaid Income Tax in the financial reports.
  • 17 Property investment in the amount of HRK87,209K are included in the balance sheet under Fixed Assets in regulatory reports, and Property Investment in financial reports.
  • 18 Reclassification of the stock of office supplies of HRK5,468K from Tangible Assets (Less Depreciation) in the balance sheet per the CNB regulatory requirements to Other Assets in the financial reports.
  • 19 Investments in H1 Telekom plc. and Drvna Industrija Spačva d.d. amounting to HRK7,930K is included in the balance sheet per the CNB regulatory requirements in Investments in Subsidiaries, Associates and Joint Ventures, whereas in the financial reports it is reported within Assets Available for Sale.
  • 20 Treasury shares in the amount of HRK477K were classified as Share Capital in regulatory reports and Treasury Shares in financial reports.
  • 21 Reclassification of long-term borrowings of HRK620,995K from Borrowings from Financial Institutions in the balance sheet per the CNB regulatory requirements and HRK88,426K from Long-term Borrowings per the CNB regulatory requirements into Borrowings in the financial reports in the amount of HRK709,422K.
  • 22 Derivatives in the amount of HR3,641K under Derivative Financial Assets and Other Trading Financial Liabilities are stated under Financial Liabilities at Fair Value through PNL in regulatory reports.
  • 23 Reclassification of Impairment for Deferred Placement Fee Income in the amount of HRK355K, included in Interests, Fees and Other Liabilities in the balance sheet per CNB regulatory into HRK263K Loans and Receivables from Customers in the financial reports and HRK92K Other liabilities.
  • 24 Accrued Interest Payable Not Yet Due in the amount of HRK57,470K, included in the balance sheet per the CNB regulatory requirements in Interests, Fees and Other Liabilities are reclassified to the following items in the financial reports: HRK336K to Borrowings, HRK827K to Deposits from Banks and HRK56,307K to Deposits from Customers.
  • 25 Accrued Interest Payable Due in the amount of HRK2,125K, included in the balance sheet per the CNB regulatory requirements in Interests, Fees and Other Liabilities is reclassified into Borrowings in the financial reports.
  • 26 HRK1,463K of liabilities for temporary payments for investments in domestic stock companies were reclassified as Interest, Fees and Other Liabilities in regulatory reports, and Deposits from Customers in financial reports.
  • 27 Reclassification of HRK145K of retail balances in course of settlement (account 2690) from Interests, Fees and Other Assets in the balance sheet per the CNB regulatory requirements to Cash and Amounts Due from Banks in the financial reports.

Reconciliation of the Balance Sheet at December 31 2015 (continued)

  • 28 Reclassification of Restricted Deposits in the total amount of HRK1,700,509K from Interests, Fees and Other Assets in the balance sheet per CNB regulatory requirements to Deposits from Customers in the financial reports.
  • 29 Restricted Deposits by the CBRD in the amount of HRK14,777K are classified as Interests, Fees and Other Liabilities in regulatory reports and Received Loans in financial reports.
  • 30 Reclassification of Provisions for Liabilities and Expenses of HRK60,674K from Interests, Fees and Other Assets in the balance sheet per CNB regulatory requirements to Provisions for Liabilities and Expenses in the financial reports.
  • 31 Items Giro and Current Account Deposits in the amount of HRK4,009,237K, Savings deposits in the amount of HRK1,486,720K and Term deposits in the amount of HRK9,034,033K in the balance sheet per CNB regulatory requirements are reported in the financial reports as follows: HRK508,306K within Deposits from Banks and HRK14,021,685K within Deposits from Customers.
  • 32 Reclassification of the Treasury Shares Reserves in the amount of HRK4,477K from item Statutory and Other Capital Reserves in the balance sheet per the CNB regulatory requirements to Retained Earnings/ Accumulated Loss in the financial reports.
  • 33 Other Liabilities (account 241) in the amount of HRK7,241K from Interests, Fees and Other Assets in the balance sheet per the CNB regulatory requirements to Deposits to Customers in financial reports.
  • 34 Reclassification of discounted promissory notes in the amount of HRK1,005K to Securities and Other Financial Instruments Held to Maturity in regulatory reports and Assets Available for Sale in financial reports.
  • 35 Reclassification of Loans and Receivables in the amount of HRK80,414K to Loans to Other Customers in regulatory reports and Assets Available for Sale in financial reports.
  • 36 Recognized Tax Assets in the amount of HRK35,302K are stated under item Interests, Fees and Other Assets in regulatory reports and Net Deferred Tax Assets in financial reports.
  • 37 Reclassification of HRK839K from Statutory and other Capital Reserves in the balance sheet per the CNB regulatory requirements to Revaluation Reserve in the financial reports.

Reconciliation of the PNL Report for the Year 2016

CNB
Requirements
HRK'000
Per Financial
Reports
HRK'000
Difference
HRK'000
Interest Income 722,075 720,255 1,820
Interest Expenses (207,678) (205,858) (1,820)
Net Interest Income 514,397 514,397 -
Fees and Commissions Income 493,880 493,880 -
Fees and Commission Expenses (309,110) (309,110) -
Net Fees and Commissions Income 184,770 184,770 -
Gains Less Losses Arising from Securities at Fair Value
Through PNL and Held for Trading - 23,587 (23,587)
Gains Less Losses Arising from Securities Available for Sale - 48,596 (48,596)
Gains Less Losses Arising from Dealing in Foreign Currencies - 43,408 (43,408)
Other Operating Income - 13,063 (13,063)
Other Non-Interest Income 128,654 128,654 -
Operating Income - 827,821 -
Other Non-Interest Expenses 59,446 - 59,446
Other Non-Interest Income, Net 69,208 - 69,209
Net Non-Interest Income 253,978 - 253,979
General and Administrative Expenses, and Depreciation 380,657 440,103 (59,446)
Net Operating Income Before Provisions and Impairment Losses 387,718 - 387,718
Impairment Losses on Loans to and Receivables from Customers
and Other Assets - 200,622 (200,622)
Provisions for Liabilities and Expenses - 25,370 (25,370)
Operating Expenses - 666,095 (666,095)
Impairment Losses and Provisions 212,470 - 212,470
Provisions for Portfolio Based Impairment Losses 13,522 - 13,522
Total Provisions for Impairment Losses 225,992 - 225,992
Profit/ Loss Before Tax 161,726 161,726 -
Income Tax Expense 26,551 26,551 -
Profit for the Year 188,277 188,277 -
Profit per Share in HRK 93,03 93,03 -

Reconciliation of the PNL Report for the Year 2016 (continued)

  • 1 Reclassification of Negative Interest on Target Account in the amount of HRK1,820K to Interest Expenses in the regulatory reports and Interest Income in financial reports.
  • 2 Reconciliation of foreign exchange differences

Net foreign exchange differences of interest income in the amount of HRK2,752K are included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income and in the annual financial reports they are reported within Other Operating Income.

Net foreign exchange differences for interest income impairments in the amount of HRK2,733K are included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income and in the annual financial reports they are reported within Other Operating Income.

Net foreign exchange differences for interest expense in the amount of HRK333K are included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income and in the financial reports they are reported within Other Operating Income.

Net foreign exchange differences for fees in the amount of HRK2K are included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income and in the financial reports they are reported within Other Operating Income.

Exchange rate differences in the amount of HRK1,393K on retranslation of the balance sheet at the mid- exchange rate are included in the PNL report per the CNB regulatory requirements in Other Non-Interest Income whereas in the financial reports they are reported within Other Operating Income.

Exchange rate differences in the amount of HRK5,534K on impairment losses (accounts 6409 and 6419) included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income are reclassified in the financial reports to Other Operating Income.

Exchange rate differences in the amount of HRK43,408K from foreign currency trading, which are included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income are included in the financial reports in Gains Less Losses Arising from Dealing in Foreign Currencies.

  • 3 Reclassification of HRK33,913K of the insurance premium expense from Other Non-Interest Expense in the PNL report per the CNB regulatory requirements to General and Administrative Expenses and Depreciation.
  • 4 The amount of HR25,154K of Other Non-Interest Income in regulatory reports is classified as Gains Less Losses on Securities at Fair Value through PNL within financial reports.
  • 5 The amount of HRK1,567K from loss in trading derivative financial instruments which are included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income are included in the financial reports in Gains Less Losses from Securities at Fair Value through PNL within financial reports.
  • 6 The amount of HRK4,327K of dividends received is included in the PNL report per the CNB regulatory requirements in Other Non-Interest Income whereas in the financial reports it is included in Other Operating Income.
  • 7 The amount of HRK4,069K (Other Income accounts 68 less balances on accounts 68010, 6885 and income from reversal of provisions on accounts 6881 and 6882) included in the PNL report per the CNB regulatory requirements within Other Non-Interest Income is captured in the financial reports within Other Operating Income.

Reconciliation of the PNL Report for the Year 2016 (continued)

  • 8 The amount of HRK344K (income form provisions reversal, account 6881, 68810) included into Impairment Losses and Provisions per CNB regulatory requirements, is presented in the financial reports in Provisions for Liabilities and Expenses.
  • 9 The amount of HRK16K (Income from Reversal of Provisions account 68804) included in the PNL report per the CNB regulatory requirements in Impairment losses and provisions is presented in the financial reports in Provisions for Liabilities and Expenses.
  • 10 The amount of HRK16,369K (accounts 627) included in the PNL report per the CNB regulatory requirements in Other Non-Interest Expense is presented in financial reports in General and Administrative Expenses.
  • 11 The amount of HRK9,141K (expense accounts 634, 635 and 6311) included in the report per the CNB regulatory requirements in Other Non-Interest Expense is presented in financial reports in General and Administrative Expenses.
  • 12 The amount of HRK23,578K (accounts 633 and 638) included in the PNL report per the CNB regulatory requirements in Impairment Losses and Provisions is presented in the financial reports under Provisions for Liabilities and Expenses.
  • 13 The amount of HRK212K (income from the sale of foreclosed assets) included in the PNL report per the CNB regulatory requirements in Other Non-Interest Income is presented in the financial reports in Other Operating Income.
  • 14 The amount of HRK17,530K (net impairment of tangible assets, account 6293) included in the PNL report per the CNB regulatory requirements in Impairment Losses and Provisions is presented in the financial reports under Impairment Losses on Loans to and Receivables from Customers and Other Assets.
  • 15 The amount of HRK48,595K of realized profit from financial assets available for sale per the CNB regulatory requirements, is presented in the financial reports under Gains Less Losses from Securities Available for Sale.
  • 16 The amount of HRK8,388K (impairment reversal income, account 6882) under Other Non-Interest Income per CNB regulatory requirements, is presented in the financial reports under General and Administrative Expenses.
  • 17 The amount of HRK172,182K (account 647) under Expenses for Impairment and Provisions for Identified Losses in regulatory reports, are reclassified under Losses from Loans to and Receivables from Customers and Other Assets Impairments in financial reports.
  • 18 Reclassification of income from reversals amounting to HRK10,909K from the item Provisions for Portfolio Based Impairment Losses on Placements in the PNL report per the CNB regulatory requirements to Impairment Losses on loans to and Receivables from Customers and Other Assets in the financial reports.
  • 19 Reclassification of provisions of HRK2,613K from the item Provisions for Portfolio Based Impairment Losses on Off-Balance Sheet Exposure in the PNL report per the CNB regulatory requirements to Provisions for Liabilities and Expenses in the financial reports.
  • 20 Reclassification of provisions for off-balance sheet exposures in the amount of HRK462K included in the PNL report per the CNB regulatory requirements within Impairment Losses and Provisions to Provisions for Liabilities and Expenses in the financial reports.

Reconciliation of the Report of Changes in Equity for the Year 2016

Share
Capital
HRK'000
Treasury
Shares
HRK'000
Legal,
Statutory
and Other
Reserves
HRK'000
Retained Profit
/ (Accumulated
Losses)
HRK'000
Profit /
Loss for
the Year
HRK'000
Unreal.
Gains /
Losses on
Financial
Assets
Available
for Sale
HRK'000
Total
Equity
HRK'000
Balance at January 1 2016 1,214,775 (477) 359,660 - 123,217 82,089 1,779,264
Effects of Changes in Accounting Policies
and Corrections
- - - - - - -
Restated Balance at January 1 2016 1,214,775 (477) 359,660 - 123,217 82,089 1,779,264
Disposal of Financial Assets Available for
Sale
- - - - - (44,836) (44,836)
Change in Fair Value of Financial Assets
Available for Sale
- - - - - 45,506 45,506
Tax on Items Recognized Directly in/
Transferred from Equity
- - 35 - - 1,931 1,966
Other Gains and (Losses) Recognized
Directly in Equity
- - (73) - - - (73)
Net Gains/ (Losses) Recognized
Directly in Equity
- - (38) - - 2,601 2,563
Profit/ (Loss) for the Year - - - - 188,277 188,277
Total Recognized Income and
Expenses for 2016
- - (38) - 188,277 2,601 190,840
Increase/ Decrease in Share Capital - - - - - - -
Purchase/ Sale of Treasury Shares - - - - - - -
Other Changes - - - - - - -
Transferred to Reserves - - 10,162 82,294 (92,455) - -
Dividends Paid - - - - (30,762) - (30,762)
Profit Allocation - - 10,162 82,294 (123,217) - (30,762)
Balance at December 31 2016 1,214,775 (477) 369,784 82,294 188,277 84,690 1,939,342

Items Legal Reserve, General Banking Risk Reserve, Revaluation Reserve and Other Reserves from the financial reports are presented in the report of Changes in Equity per CNB's regulatory requirements in Legal, Statutory and Other Reserves.

Retained Earnings from the Annual Report are presented within Retained Earnings/ (Accumulated losses), Profit/ (Loss) for the Year.

Reconciliation of Cash Flows for the Year 2016

CNB
Requirements
Per Financial
Reports
Difference
HRK'000 HRK'000 HRK'000
Cash Flows from Operating activities
Profit Before Tax 161,726 161,726 -
Adjusted by: -
- Depreciation and Amortization 45,053 45,053 -
- Foreign Exchange (Gains)/ Losses (4,456) (4,456) -
- Impairment Losses on Loans to and Receivables from Customers (251) - -
and Other Assets
- Impairment Losses on Provisions for Liabilities and Expenses
- 200,622 (200,622)
Impairment Losses and Provisions - 25,370 (25,370)
- Gains Less Losses from Financial Assets
at Fair Value Through PNL 225,991 - 225,991
Changes in Operating Assets and Liabilities
Net Increase in Loans to and Receivables from Banks - 13,253 (13,253)
Net Increase in Financial Assets at Fair Value Through PNL - 49,721 (49,721)
Treasury Bills of the Ministry of Finance and the CNB bills 85,698 - 85,698
Deposits with Banking Institutions and Loans to Financial Institutions 13,253 - 13,253
Loans to Other Customers (1,350,233) - (1,350,233)
Securities and Other Financial Instruments Held for Trading 45,203 - 45,203
Securities and Other Financial Instruments Available for Sale (634,815) - (634,815)
Net (Increase)/ Decrease in Loans to and Receivables from Customers (1,478,186) 1,478,186
Net (Increase)/ Decrease in Other Assets (100,598) (1,575) (99,023)
Net (Decrease)/ Increase in Deposits from Banks - 151,494 (151,494)
Net Increase/ (Decrease) in Deposits from Customers - 1,481,620 (1,481,620)
Net Increase/ (Decrease) in Other Liabilities - 106,558 (106,558)
Demand Deposits 1,055,284 - 1,055,284
Savings and Term Deposits 1,082,600 - 1,082,600
Derivative Financial and Other Liabilities Held for Trading 3,641 - 3,641
Other Liabilities (387,068) - (387,068)
Net Cash Inflow from Operating Activities Before Tax 217,800 727,972 (510,172)
Income Taxes Paid (171) (171) -
Net Cash Generated from Operating Activities 217,629 727,801 (510,172)
Cash Flows from Investing Activities
Investments in Subsidiaries - - -
Investments in Associates - - -
Purchases of Property, Plant, Equipment and Intangible Assets (42,126) (42,034) (92)
Disposal of Financial Assets Available for Sale - 731,875 (731,875)
Acquisition of Financial Assets Available for Sale - (1,263,834) 1,263,834
Net Disposal/ (Acquisition) of Financial Assets Held to Maturity 123,228 128,028 (4,800)
Dividends Received 4,456 4,327 129
Net Cash Inflow/ (Outflow) from Investing Activities - (441,638) 441,638
Cash Flows from Financing Activities
Increase in Borrowings - 80,604 (80,604)
Repayments of Borrowings - (359,327) 359,327
Net Increase/ Decrease in Borrowings (295,747) - (295,747)
Dividend Payment (30,762) (30,762) -
Net Cash Inflow from Financing Activities (326,509) (309,485) (17,024)
Effect of Foreign Exchange Differences on Cash and Cash Equivalents 813 813 -
Net Increase/ (Decrease) in Cash and Cash Equivalents (22,509) (22,509) -
Cash and Cash Equivalents at the Beginning of the Year 3,247,051 3,247,051 -
Cash and Cash Equivalents at the End of the Year 3,224,542 3,224,542 -

Reconciliation of Cash Flows for the Year 2016 (continued)

    1. Reclassification of HRK225,991K from Impairment Losses on Loans to and Receivables from Customers and Other Assets in the cash flow report per the CNB regulatory requirements into the following items in the financial reports: HRK200,622K to Impairment Losses and Provisions, and HRK25,370K as Impairment Losses for Liabilities and Expenses.
    1. Reclassification of HRK85,698K from Treasury Bills Issued by the Ministry of Finance and the CNB Bills, HRK13,253 from Deposits and Loans to Financial Institutions, HRK1,350,233K from Loans to Other Customers, HRK45,203K Securities and Other Financial Instruments Held for Trading, HRK634,815K of Securities and Other Financial Instruments Available for Sale, HRK1,055,284K of Demand Deposits, HRK1,082,600K of Savings and Term Deposits, HRK3,641K of Financial Derivatives and Other Financial Liabilities Held for Trading, HRK387,068K of Other liabilities, from the cash flow report as per the CNB reporting requirements to the following items in the financial reports: HRK13,253K to Net (Increase)/ Decrease in Loans and Receivables from Banks; HRK49,721K to Net (Increase)/ Decrease in Financial Assets at Fair Value through PNL; HRK1,478,186K to Net (Increase)/ Decrease in Loans to and Receivables from Customers; HRK151,494K to Net (Decrease)/ Increase in Deposits from Banks; HRK1,481,620K to Net (Decrease)/ Increase in Deposits from Customers; HRK106,558K to Net (Decrease)/ Increase in Other Liabilities; and HRK731,875K to Disposal of Financial Assets Available for Sale and HRK1,263,834K to Acquisition of Financial Assets Available for Sale.

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