AI assistant
Hinduja Global Solutions Limited — Earnings Release 2022
Nov 12, 2021
60475_rns_2021-11-12_bc9fa271-cd62-4b35-b7d6-6a0802511099.pdf
Earnings Release
Open in viewerOpens in your device viewer
==> picture [582 x 78] intentionally omitted <==
November 12, 2021
BSE Limited National Stock Exchange of India Ltd. Corporate Relation Dept. “Exchange Plaza”, P. J. Towers, Dalal Street Bandra Kurla Complex, Bandra (E) Mumbai - 400 001. Mumbai - 400 051. Scrip Code: 532859 Symbol: HGS
Dear Sirs,
Sub: Earnings Press Release and Fact Sheet on Un-audited Standalone and Consolidated Financial Results of the Company for the quarter and half-year ended September 30, 2021
This is in continuation to our letter of even date on outcome of Board Meeting.
We are enclosing herewith the following:
-
Q2FY2022 Earnings Press Release being issued by the Company
-
• Q2FY2022 Financials & Fact Sheet
Kindly take the above information on record.
Thanking you,
For Hinduja Global Solutions Limited
==> picture [101 x 33] intentionally omitted <==
Narendra Singh Company Secretary
Encl: As above
==> picture [593 x 63] intentionally omitted <==
==> picture [121 x 48] intentionally omitted <==
Q2 FY2022 EARNINGS PRESS RELEASE
HGS ANNOUNCES Q2 FY2022 RESULTS
Mumbai, India, November 12, 2021: Hinduja Global Solutions (HGS) (listed in BSE & NSE) today announced its unaudited Second Quarter Results for FY2022.
Speaking on the results , Partha DeSarkar, Executive Director and Global CEO of HGS said : “HGS reported an excellent performance in Q2 FY2022. Overall revenue for the quarter stood at Rs. 15,826 million, an increase of 18.8% YoY, while EBITDA grew by 21.2% YoY to Rs 2,269 million and PAT by 67.9% YoY to Rs 1,365 million.
The performance was driven by robust growth in revenues and margins of our UK business, our digital business as well as the healthcare business. Strong revenue growth coupled with savings from the hybrid working model helped us mitigate challenges arising from talent supply constraints to report increased EBITDA margins in Q2.
Today’s market continues to witness a strong demand for high value customer experience services. Our sustained investments in priority verticals, such as the UK public sector, and the 3As (automation, analytics and AI) in a cloud first model are creating newer opportunities for us. Clients want engagements that help them innovate, optimize and grow. The deals we have won in the last few months and our healthy pipeline exemplify this trend. Going forward, our strategy is to continue to invest in intelligently integrating people with technology to design enhanced experiences and position HGS as a preferred growth partner for our clients.”
Update on the divestment of the Healthcare Services business:
HGS’ Board of Directors at its meeting held on August 9, 2021 approved and entered into definitive agreements to sell the Healthcare Services business to the subsidiaries of Betaine BV, which is owned by funds affiliated with Baring Private Equity Asia (BPEA). The transaction is based on an enterprise value of US$ 1,200 million and subject to closing adjustments, shareholder and other regulatory approvals. The divestment has been approved by the shareholders at the meeting held on September 23, 2021. The Company along with Betaine BV and its subsidiaries (the Buyer) are in the process of obtaining the required regulatory approvals in multiple geographies to complete the above transaction.
Financial Highlights for Q2 FY2022
-
Q2 FY2022 revenues stood at Rs. 15,826 million, a growth of 18.8% YoY.
-
EBITDA for Q2 FY2022 was Rs. 2,269 million, a growth of 21.2% YoY.
-
EBITDA margins stood at 14.3% in Q2 FY2022.
-
Net profit for Q2 FY2022 was Rs. 1,365 million, a growth of 67.9% YoY; Net margins stood at 8.6%.
-
Capital expenditure for the quarter was Rs. 744 million.
==> picture [121 x 48] intentionally omitted <==
Q2 FY2022 EARNINGS PRESS RELEASE
-
Reduction in gross debt of Rs.345 million in Q2 FY2022; As on September 30, 2021, Net Cash stood at Rs. 5,008 million.
-
Second Interim Dividend of Rs. 10/share.
Financial Highlights for H1 FY2022
-
Revenues increased to Rs. 31,331 million, a growth of 22.0% YoY.
-
EBITDA stood at Rs. 4,590 million, a growth of 37.9% YoY. EBITDA margins was 14.6%.
-
Net profit stood at Rs. 2,535 million, a growth of 94.2% YoY. Net margins was 8.1%.
Business Highlights for Q2 FY2022
-
Client wins:
-
Added 10 new logos across verticals for core BPM services and seven for HRO/ Payroll Processing
-
Signed 14 engagements with new and existing clients for HGS Digital services (RPA, digital, analytics and Social Care services)
-
Clientele: As of September 30, 2021, HGS had 262 core BPM clients and 724 HRO/Payroll processing clients.
-
Employee Headcount: 46,698 as of September 30, 2021, an increase of 3,929 from Q1, FY2022.
-
Delivery Centers: HGS had 52 global delivery centers across seven countries as on September 30, 2021.
-
Awards & Recognition in Q2 FY2022:
-
Included in Digital contact center services—Top 10: CX Services in the Pandemic Economy—The Best of the Best Service Providers, HFS
-
Major Contender in Revenue Cycle Management (RCM) Operations – Services PEAK Matrix® Assessment 2021, Everest
-
Included in 2021 Everest Group BPS Top 50™
-
Major Contender in CXM – Service Provider Landscape with Services PEAK Matrix® Assessment 2021, Everest
-
Booming 15 - Service & Technology Provider Standouts–Global, the ISG Index™ Global Sourcing and Asa-Service Market Insights – Q2 2021, ISG
-
Awarded –
-
2021 Excellence in Strategic Partnership, IAOP
-
Silver in COVID-19: Most Exemplary Employer category and Bronze in Innovative Achievement in Customer Satisfaction category, APAC Stevie Awards
-
Winner in Gender Equability and D&I Company of the year categories, Transformance 3rd D&I Summit and Awards
About Hinduja Global Solutions (HGS):
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions
==> picture [121 x 48] intentionally omitted <==
Q2 FY2022 EARNINGS PRESS RELEASE
to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 46,698 employees across 52 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals. For the year ended March 31, 2021, HGS had revenues of Rs. 55,889 million (US$ 753.9 million).
Visit https://hgs.cx to learn how HGS can help make your business more competitive.
Safe Harbour
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause our actual results to differ materially from those in such forward-looking statements. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.
For more information, contact:
Investor queries:
Srinivas Palakodeti
Hinduja Global Solutions Limited Tel: +91 80 4643 1000 Email: [email protected]
Media queries:
Thanuja B M
Hinduja Global Solutions Limited Tel: +91 80 4643 1000 Email: [email protected]
==> picture [73 x 30] intentionally omitted <==
HGS Q2 FY2022 FINANCIALS AND FACT SHEET
Hinduja Global Solutions Limited
| HGS Q2 FY2022 FINANCIALS AND FACT SHEET | HGS Q2 FY2022 FINANCIALS AND FACT SHEET | HGS Q2 FY2022 FINANCIALS AND FACT SHEET | HGS Q2 FY2022 FINANCIALS AND FACT SHEET | HGS Q2 FY2022 FINANCIALS AND FACT SHEET | HGS Q2 FY2022 FINANCIALS AND FACT SHEET |
|---|---|---|---|---|---|
| Hinduja Global Solutions Limited | |||||
| ConsolidatedQuarterly Profit & Loss Account | Unaudited | ||||
| (Rs Million) | |||||
| Particulars | Q2 FY21 | Q1 FY22 | Q2 FY22 | QQ Growth |
YY Growth |
| OperatingRevenues | 13,325.9 | 15,505.2 | 15,825.6 | 2.1% | 18.8% |
| Other OperatingIncome | 0.0 | 0.0 | 0.0 | ||
| Revenues from Operations | 13,325.9 | 15,505.2 | 15,825.6 | 2.1% | 18.8% |
| Employee Costs | 8,999.7 | 10,677.5 | 10,963.2 | 2.7% | 21.8% |
| Other OperatingExpenses | 2,454.9 | 2,506.6 | 2,593.6 | 3.5% | 5.7% |
| Total OperatingExpenses | 11,454.5 | 13,184.1 | 13,556.9 | 2.8% | 18.4% |
| Op Profit/EBITDA | 1,871.4 | 2,321.1 | 2,268.8 | -2.3% | 21.2% |
| EBITDA Margin | 14.0% | 15.0% | 14.3% | ||
| Depreciation & Amortisation | 745.5 | 759.4 | 757.6 | -0.2% | 1.6% |
| Interest & Finance Charges | 224.0 | 193.3 | 196.3 | 1.6% | -12.3% |
| Other Income | 150.2 | 273.4 | 390.6 | 42.9% | 160.1% |
| Exceptional Item | 147.9 | 0.0 | 0.0 | ||
| Profit Before Tax | 904.2 | 1,641.8 | 1,705.4 | 3.9% | 88.6% |
| Provision for Taxation | 91.0 | 471.6 | 340.4 | -27.8% | 274.0% |
| Profit from Discontd Operations | 0.0 | 0.0 | 0.0 | ||
| Net Profit/(Loss) | 813.2 | 1,170.2 | 1,365.0 | 16.6% | 67.9% |
| Shares Outstanding (Mn) | 20.87 | 20.88 | 20.88 | ||
| Diluted Earnings/Share(Rs) | 39.02 | 55.97 | 65.28 | ||
| Dividend/Share(Rs) | 6.00 | 7.00 | 10.00 | ||
| Special Dividend/Share(Rs) | - | - | - | ||
| Total Dividend/Share(Rs) | 6.00 | 7.00 | 10.00 |
1 | HGS Confidential – https://hgs.cx
==> picture [73 x 30] intentionally omitted <==
Hinduja Global Solutions Limited
| Hinduja Global Solutions Limited | Hinduja Global Solutions Limited | Hinduja Global Solutions Limited | Hinduja Global Solutions Limited |
|---|---|---|---|
| Consolidated Half Year Profit & Loss Account | Unaudited | ||
| (Rs Million) | |||
| Particulars | H1 FY 2021 | H1 FY 2022 | YY Growth |
| Operating Revenues Other Operating Income Revenues from Operations Employee Costs Other Operating Expenses Total Operating Expenses Op Profit/EBITDA EBITDA Margin Depreciation & Amortisation Interest & Finance Charges Other Income Exceptional Item Profit Before Tax Provision for Taxation Profit from Discontd Operations Net Profit/(Loss) Shares Outstanding (Mn) Diluted Earnings/Share (Rs) Dividend/Share (Rs) Special Dividend/Share (Rs) Total Dividend/Share(Rs) |
25,684.8 0.0 |
31,330.8 0.0 |
22.0% 22.0% 23.0% 7.2% 19.6% 37.9% -0.1% -15.5% 45.0% 101.7% 129.6% 94.2% |
| 25,684.8 | 31,330.8 | ||
| 17,596.1 4,759.3 22,355.4 |
21,640.7 5,100.2 26,740.9 |
||
| 3,329.4 | 4,589.9 | ||
| 13.0% 1,519.3 461.0 457.9 147.9 1,659.1 353.6 - |
14.6% 1,517.0 389.6 663.9 0.0 3,347.1 812.0 0.0 |
||
| 1,305.5 | 2,535.2 | ||
| 20.87 61.99 12.00 - 12.0 |
20.88 121.25 17.00 - 17.0 |
Hinduja Global Solutions
| Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions |
|---|---|---|---|---|---|
| Leverage Profile | Unaudited | ||||
| (Rs Million) | |||||
| Particulars | Q2 FY21 | Q3 FY21 | Q4 FY21 | Q1 FY22 | Q2 FY22 |
| Total Gross Bank Debt (Excl. Lease Liabilities) Less: Cash and cash equivalents Net Bank Debt/(Net Cash) Networth Net Bank Debt/TTM EBITDA Gross Bank Debt/ TTM EBITDA Gross Bank Debt/Equity |
5,453.8 6,078.0 (624.1) 19,106.9 NA 0.77 0.29 |
4,943.7 5,411.1 (467.4) 19,978.1 NA 0.69 0.25 |
3,935.8 5,300.4 (1,364.5) 20,848.7 NA 0.51 0.19 |
3,790.4 7,990.1 (4,199.7) 22,008.2 NA 0.44 0.17 |
3,444.7 8,452.9 (5,008.2) 22,600.8 NA 0.38 0.15 |
2 | HGS Confidential – https://hgs.cx
==> picture [73 x 30] intentionally omitted <==
Hinduja Global Solutions
| Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions |
|---|---|---|---|
| Summary Balance Sheet | Unaudited | ||
| (Rs Million) | |||
| Particulars | Q2 FY21 | Q1 FY22 | Q2 FY22 |
| Shareholders' Funds Total Gross Bank Debt (Excl. Lease Liabilities) Other Current & Non-Current Liabilities Capital Employed Fixed Assets & Intangibles Other Non-Current Assets Total Non-Current Assets Sundry Debtors & Other Current Assets Cash and cash equivalents Total Current Assets Capital Deployed |
19,106.9 5,453.8 17,684.7 |
22,008.2 3,790.4 19,769.5 |
22,600.8 3,444.7 20,224.3 |
| 42,245.5 | 45,568.1 | 46,269.8 | |
| 9,270.9 9,938.7 |
8,909.7 9,468.8 |
8,998.5 9,581.4 |
|
| 19,209.7 | 18,378.6 | 18,579.9 | |
| 16,957.9 6,078.0 |
19,199.4 7,990.1 |
19,237.0 8,452.9 |
|
| 23,035.8 | 27,189.5 | 27,689.9 | |
| 42,245.5 | 45,568.1 | 46,269.8 |
Hinduja Global Solutions
| Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions | Hinduja Global Solutions |
|---|---|---|---|
| Summary Cash Flow Statement | Unaudited | ||
| (Rs Million) | |||
| Particulars | H1 FY 2021 | FY2021 | H1 FY 2022 |
| Cash Flow from Ops. & After WC Changes Cash Flow due to Net Capital Expenditure Cash Flow due to Other Investing Activities Other Items Cash Flow from Investing Activities Proceeds/(Repayment) of Debt Cash from Interest & Others Dividends Paid Proceeds from Share Issuance Cash Flow from Financing Activities Net Inc./(Dec) in Cash & Cash Equivalents Cash and cash equivalents at BOP Cash and cash equivalents at EOP |
3,627.4 (575.8) (870.8) 75.3 2,256.1 (476.1) (1,014.3) 0.5 3.6 (1,486.4) 769.7 5,308.2 6,078.0 |
6,916.1 (1,580.6) (1,273.4) 349.5 4,411.5 (2,003.6) (2,046.3) (375.0) 5.5 (4,419.4) (7.9) 5,308.2 5,300.4 |
6,383.8 (1,191.9) (81.5) 211.6 5,322.0 (491.2) (1,138.2) (542.2) 2.1 (2,169.5) 3,152.5 5,300.4 8,452.9 |
3 | HGS Confidential – https://hgs.cx
==> picture [73 x 30] intentionally omitted <==
==> picture [540 x 99] intentionally omitted <==
----- Start of picture text -----
REVENUE BY CURRENCY
Particulars Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
Rs Million % terms Rs Million % terms Rs Million % terms Rs Million % terms Rs Million % terms
From USD 10,075.1 75.6% 11,097.4 76.2% 11,173.1 71.5% 10,689.6 68.9% 11,035.0 69.7%
From CAD 1,572.0 11.8% 1,732.7 11.9% 1,632.8 10.4% 1,566.7 10.1% 1,466.2 9.3%
From GBP 1,091.3 8.2% 1,114.4 7.6% 2,133.3 13.6% 2,510.5 16.2% 2,503.4 15.8%
From INR 587.6 4.4% 624.0 4.3% 696.7 4.5% 738.3 4.8% 821.0 5.2%
Note: From Q2FY2021 to Q4FY2021 numbers are audited
----- End of picture text -----
==> picture [540 x 157] intentionally omitted <==
----- Start of picture text -----
REVENUE BY DELIVERY CENTERS
Particulars Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
Rs Million % terms Rs Million % terms Rs Million % terms Rs Million % terms Rs Million % terms
USA & Jamaica 4,782 35.9% 5,461 37.5% 5,711 36.5% 5,268 34.0% 5,515 34.9%
India (Domestic) 588 4.4% 624 4.3% 697 4.5% 738 4.8% 821 5.2%
India (International) 2,786 20.9% 2,911 20.0% 2,797 17.9% 2,955 19.1% 3,035 19.2%
India Operations * 3,373 25.3% 3,535 24.3% 3,494 22.3% 3,693 23.8% 3,856 24.4%
Philippines 2,488 18.7% 2,717 18.6% 2,662 17.0% 2,460 15.9% 2,478 15.7%
Canada 1,572 11.8% 1,733 11.9% 1,633 10.4% 1,567 10.1% 1,466 9.3%
UK/EU 1,087 8.2% 1,111 7.6% 2,130 13.6% 2,506 16.2% 2,499 15.8%
Middle East 24 0.2% 12 0.1% 7 0.05% 11 0.1% 11 0.1%
Note: From Q2FY2021 to Q4FY2021 numbers are audited
----- End of picture text -----
==> picture [540 x 151] intentionally omitted <==
----- Start of picture text -----
REVENUE BY VERTICALS
Particulars Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
Rs Million % terms Rs Million % terms Rs Million % terms Rs Million % terms Rs Million % terms
Technology & Telecom 1,930.0 14.5% 2,172.8 14.9% 2,065.7 13.2% 1,921.9 12.4% 1,597.6 10.1%
Healthcare & Insurance 7,419.7 55.7% 8,156.0 56.0% 8,708.5 55.7% 7,835.0 50.5% 8,206.7 51.9%
Consumer & Retail 1,391.6 10.4% 1,426.0 9.8% 1,388.5 8.9% 1,291.0 8.3% 1,225.9 7.7%
Banking & Financials 1,074.7 8.1% 1,132.4 7.8% 1,331.2 8.5% 1,425.7 9.2% 1,455.3 9.2%
Media & Entertainment 346.9 2.6% 330.0 2.3% 314.5 2.0% 419.9 2.7% 456.6 2.9%
Chemicals & Biotech 215.7 1.6% 241.8 1.7% 285.1 1.8% 351.9 2.3% 395.4 2.5%
Misc. & Others 947.4 7.1% 1,109.3 7.6% 1,542.4 9.9% 2,259.8 14.6% 2,488.1 15.7%
Note: From Q2FY2021 to Q4FY2021 numbers are audited
From Q1FY2022 onwards Healthcare vertical which was not the part of Sale of Healthcare Business got reclassified to Others
----- End of picture text -----
| ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX | ONSHORE to OFFSHORE REVENUE MIX |
|---|---|---|---|---|---|---|---|---|---|---|
| Particulars | Q2 FY2021 | Q3 FY2021 | Q4 FY2021 | Q1 FY2022 | Q2 FY2022 | |||||
| **Rs Million ** | **% terms ** | **Rs Million ** | **% terms ** | Rs Million | % terms | Rs Million | **% terms ** | **Rs Million ** | % terms | |
| Onshore Revenues | 7,520.9 | 48.1% | 7,566.6 | 48.8% | 8,371.8 | 52.9% | 8,019.6 | 51.7% | 7,993.8 | 50.5% |
| Offshore Revenues * | 8,115.0 | 51.9% | 7,938.7 | 51.2% | 7,453.9 | 47.1% | 7,485.6 | 48.3% | 7,831.8 | 49.5% |
| Note: FromQ2FY2021 toQ4FY2021 numbers are audited. Offshore includes Nearshore as well. |
CLIENT CONCENTRATION
| CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION | CLIENT CONCENTRATION |
|---|---|---|---|---|---|---|---|---|---|---|
| Particulars | Q2 FY2021 | Q3 FY2021 | Q4 FY2021 | Q1 FY2022 | Q2 FY2022 | |||||
| **Rs Million ** | **% terms ** | **Rs Million ** | % terms | Rs Million | % terms | Rs Million | **% terms ** | **Rs Million ** | % terms | |
| Revenue from TopCustomer | 3,492.3 | 22.3% | 3,280.9 | 21.2% | 3,169.9 | 20.0% | 2,922.0 | 18.8% | 3,112.9 | 19.7% |
| Revenue from Top-5 Customers | 8,150.7 | 52.1% | 8,323.6 | 53.7% | 8,709.7 | 55.0% | 7,717.0 | 49.8% | 7,986.3 | 50.5% |
| Revenue from Top-10 Customers | 9,753.4 |
62.4% | 9,859.8 | 63.6% | 10,286.7 | 65.0% | 10,028.8 | 64.7% | 10,393.7 | 65.7% |
| Revenue from Top-20 Customers | 11,513.3 | 73.6% | 11,661.5 | 75.2% | 12,033.8 | 76.0% | 11,913.6 | 76.8% | 12,231.2 | 77.3% |
| Note: FromQ2FY2021 toQ4FY2021 numbers are audited |
Note: From Q2FY2021 to Q4FY2021 numbers are audited
4 | HGS Confidential – https://hgs.cx
==> picture [73 x 30] intentionally omitted <==
==> picture [540 x 134] intentionally omitted <==
----- Start of picture text -----
REGIONWISE EMPLOYEE/HEADCOUNT TRENDS
Particulars Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
Numbers % terms Numbers % terms Numbers % terms Numbers % terms Numbers % terms
India 17,806 45.0% 17,989 43.8% 18,441 46.2% 19,613 45.9% 20,334 43.5%
Philippines 9,871 24.9% 10,538 25.6% 9,439 23.7% 9,771 22.8% 10,696 22.9%
US/Jamaica 7,427 18.8% 7,511 18.3% 6,876 17.2% 7,661 17.9% 10,393 22.3%
Canada 1,557 3.9% 2,291 5.6% 2,357 5.9% 2,678 6.3% 2,479 5.3%
UK/Europe 2,914 7.4% 2,778 6.8% 2,773 7.0% 3,044 7.1% 2,796 6.0%
Middle East 3 0.0% 3 0.0% 3 0.0% 2 0.0% 0 0.0%
Total Headcount 39,578 41,110 39,889 42,769 46,698
Note: From Q2FY2021 to Q4FY2021 numbers are audited
----- End of picture text -----
==> picture [540 x 86] intentionally omitted <==
----- Start of picture text -----
CAPEX to OPEX SEATS
Particulars Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
Numbers % terms Numbers % terms Numbers % terms Numbers % terms Numbers % terms
Capex Seats 20,958 60.9% 21,354 62.0% 19,357 59.0% 19,078 60.0% 18,531 57.6%
Opex Seats 13,448 39.1% 13,088 38.0% 13,458 41.0% 12,726 40.0% 13,645 42.4%
Total Headcount 34,406 34,442 32,815 31,804 32,176
Note: From Q2FY2021 to Q4FY2021 numbers are audited
----- End of picture text -----
==> picture [344 x 98] intentionally omitted <==
----- Start of picture text -----
REVENUE RUN RATE (Numbers)
Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
Above Rs200mn/Quarter 9 14 13 14 14
Above Rs150mn/Quarter 15 24 16 17 18
Above Rs100mn/Quarter 23 24 21 20 21
Above Rs50mn/Quarter 37 44 43 44 40
Above Rs10mn/Quarter 83 80 81 78 83
Note: From Q2FY2021 to Q4FY2021 numbers are audited
----- End of picture text -----
==> picture [344 x 122] intentionally omitted <==
----- Start of picture text -----
AVERAGE MONTHLY REVENUE PER EMPLOYEE (RUPEES)
Q2 FY2021 Q3 FY2021 Q4 FY2021 Q1 FY2022 Q2 FY2022
India Overall 63,383 65,838 63,934 64,702 64,346
Philippines 86,439 88,747 88,820 85,385 80,718
Jamaica 97,511 97,295 1,05,102 91,940 88,443
US Domestic * 3,52,231 3,64,293 4,09,693 3,94,105 3,17,315
UK/Europe 2,31,700 1,92,415 3,05,526 3,09,372 2,85,275
Canada 1,85,618 2,02,938 1,96,100 1,91,611 1,89,544
Overall 1,15,762 1,20,369 1,28,692 1,25,055 1,17,923
Note: US includes US Domestic + Colibrium + Axis Point + Elements
----- End of picture text -----
5 | HGS Confidential – https://hgs.cx