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Hexaware Technologies Ltd. Investor Presentation 2026

Feb 4, 2026

35685_rns_2026-02-04_3dbe2882-1fb6-43f0-87be-374b56ba3bd9.pdf

Investor Presentation

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HEXT/SE/2025/10

Date: February 04, 2026

To, The Manager The General Manager Listing Department Department of Corporate Services National Stock Exchange of India Limited BSE Limited Exchange Plaza, Bandra-Kurla Complex, Phiroze Jeejeebhoy Towers, Bandra (East), Mumbai - 400 051 Dalal Street, Mumbai - 400 001 Symbol: HEXT Scrip Code:544362

Dear Sir/ Madam,

Subject: Investor Presentation for the quarter and year ended December 31, 2025.

This is with reference to and in continuation of our letter dated January 14, 2026, wherein we have intimated that the Company will be hosting conference call with Investors/ Analysts on February 05, 2026 at 8.00 am (IST) for discussion on the financial results of the Company for the quarter and year ended December 31, 2025.

In this regard, we have enclosed the presentation and fact sheet to be presented to Investors/Analysts during the conference call on the financial results and performance of the Company for the quarter and year ended December 31, 2025.

This is also being made available at the website of the Company i.e www.hexaware.com.

Yours faithfully,

For Hexaware Technologies Limited

GUNJAN SUMIT METHI Digitally signed by GUNJAN SUMIT METHI Date: 2026.02.04 20:46:05 +05'30'

Gunjan Methi Company Secretary and Compliance Officer

HEXAWARE TECHNOLOGIES LIMITED

Regd. Office: 8th Floor, 13th Level,Q1, Loma Co-Developers1 Private Limited, Plot No.Gen-4/1,TTC Industrial Area, Ghansoli, Navi Mumbai-400710, Maharashtra, India | Tel: +91 022 3326 8585 | Email: [email protected] CIN: L72900MH1992PLC069662 | URL: www.hexaware.com

Investor Presentation – Q4CY25

Feb 2026

Safe Harbor Statement / Forward-looking and Cautionary Statement / Disclaimer

Certain statements in this presentation concerning our future growth prospects, litigations are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on work visa, immigration, our ability to manage our international operations, the effect of current and any future tariffs, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, technological disruptions and innovations such as Generative AI, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies, products and platforms in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies, the outcome of pending litigation, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The Company may, from time to time, make additional written and oral forward statements. We do not undertake to update any forward statements that may be made from time to time by us or on our behalf unless required under the law.

Use of Non-GAAP Financials

Hexaware has included certain non-GAAP financial measures in this presentation to supplement Hexaware's consolidated financial statements presented on a GAAP basis. These non-GAAP financial measures may have limitations as analytical tools, and these measures should not be considered in isolation or as a substitute for analysis of Hexaware's results as reported under GAAP.

The non-GAAP financial information that we provide also may differ from the non-GAAP information provided by other companies. We compensate for the limitations on our use of these non-GAAP financial measures by relying primarily on our GAAP financial statements and using non-GAAP financial measures only supplementally.

We believe that providing these non-GAAP financial measures in addition to the related GAAP measures provides investors with greater transparency. We further believe that providing this information better enables investors to understand Hexaware's operating performance and financial condition.

Rounding off

Certain amounts and percentage figures included in this presentation have been subject to rounding adjustments. Accordingly, figures shown as totals in certain tables may not be an arithmetic aggregation of the figures preceding them.

Key Financial and Business Highlights

Business Highlights

Update on Growth accelerators:

  • Legacy Modernization
  • Launched a new vertical "Technology Products and Platforms (TPP) " and will report on it going forward
  • AI strategy– Launched 3 new offerings during the quarter, will continue to launch new services with high velocity
  • First company to implement in production a global multi-lingual helpdesk on AI

Recent Developments:

  • Hexaware recognized among the Top 25 IT Services Brands globally in the Brand Finance 2026 rankings for the second consecutive year
  • Amit Vij has joined as Chief Private Markets Officer

Key People Metrics:

  • Closing Headcount: 33,844, Net added 1,535 in CY25
  • Voluntary Attrition for IT(1): 11.0%
  • Q4CY25 Utilization Rate for IT(2): 80.8%

Key Customer Metrics:

  • 2 customers have annual revenue USD 100Mn+
  • Added 1 more customer in USD 50 Mn+ category : 4 in CY25 vs 3 in CY24

Financial Highlights

Revenue:

  • Q4CY25: USD 389 Mn | INR 34,782 Mn
  • o USD : (1.5%) QoQ; +4.5% YoY
  • o INR : (0.2%) QoQ; +10.3% YoY
  • o Constant Currency : (1.4%) QoQ; +3.5% YoY
  • CY25: USD 1,537.4 Mn | INR 134,304 Mn
o USD : +7.6% YoY
o INR : +12.2% YoY
o Constant Currency : +7.1% YoY

Profitability:

  • EBITDA (3):
  • o Q4CY25: 17.0% | -60 bps QoQ & +65 bps YoY in % terms | (4.8%) QoQ & +8.6% YoY in absolute terms
  • o CY25: 17.1% | +122 bps YoY in % terms | +15.9% YoY in absolute terms
  • Basic EPS(4):
  • o Q4CY25: INR 4.79 | (21.3%) QoQ & (8.8%) YoY
  • o CY25: INR 22.51 | +16.2% YoY

Cash:

• Closing cash balance as of 31st December 2025: USD 237 Mn (5)(6)

Notes: (1) Voluntary attrition rate for the IT service line is calculated as the total number of IT business professionals and support function professionals who left the company voluntarily during a period, divided by the average number of IT business professionals and support function professionals during the period, computed on a trailing twelve-month basis. (2) Utilization rate for IT is calculated as the total hours IT business professionals spend on customer-billed assignments, divided by the total available base hours. IT business professionals designated as Mavericks (campus hires) are included in the utilization computation after the completion of an initial training period of up to four months. (3) EBITDA in USD terms (4) EPS excluding impact of new labor code for Q4CY25 is 6.15 and for CY25 is 23.88 (5) Excludes restricted cash balance (6) Exchange rate used 89.88

Winning Across Domains: Key Successful Deals

A Global Technology Giant One of the World's largest A major North American Pet A leading Global multi-line
Development Bank Insurance Holding Company Insurer
Large Consolidation deal App Development and Cloud
Modernization
Full stack services Tech Modernisation
Global CRO World's largest casual dining A leading technology services PE backed leading pharmacy
company firm based in Asia benefit management company

Q4CY25 Financial Highlights

Reported EBITDA (USD Mn)

Reported EBITDA 17.0%;

  • +8.6% YoY growth
  • 65 bps expansion YoY

CY25 Financial Highlights

  • EBITDA +15.9% YoY growth (122 bps)
  • Net Profit +12.1% YoY growth (41 bps)

Diverse Presence Across Verticals and Geographies

Vertical Split (%) Geographic Split (%) IT - BPS Split(%)
15% 8%
10%
16%
30%
21%
6%
19%
74% 12%
Q4CY25
Revenue
Split
88%
Q4CY25 CY25 Q4CY25 CY25 Q4CY25 CY25
Growth (%)(1) Growth (%)(1) QoQ YoY YoY Growth (%)(1) QoQ YoY YoY
QoQ YoY YoY Americas (3.3%) 2.5% 9.5% IT Services & 8.3%
Financial Services 0.0% 8.4% 14.0% Europe 1.1% 10.3% 3.2% Others* (1.5%) 5.9%
Q4CY25 CY25
Growth (%)(1) QoQ YoY YoY
Financial Services 0.0% 8.4% 14.0%
Healthcare & Insurance (9.0%) 2.1% 7.2%
Manufacturing &
Consumer
(0.7%) 15.0% 1.4%
High Tech & Professional
Services
(4.5%) (15.3%) 0.9%
Banking 11.1% 15.1% 7.9%
Travel & Transportation 5.1% 10.8% 12.8%
Q4CY25 CY25
Growth (%)(1) QoQ YoY YoY
Americas (3.3%) 2.5% 9.5%
Europe 1.1% 10.3% 3.2%
Asia Pacific 14.9% 12.2% (1.3%)
Q4CY25 CY25
Growth (%)(1) QoQ YoY YoY
IT Services &
Others*
(1.5%) 5.9% 8.3%
BPS Services (0.8%) (5.0%) 2.9%

Note: (1) In USD terms

* Depicts total of IT services and others as presented in the Financial Statements

Diverse Clientele with Strong Relationship

Note: (1) Represents revenue earned from customers.

Enhancing Operational Efficiency Through Revenue Optimization and Talent Management

Q4CY24 Q1CY25 Q2CY25 Q3CY25 Q4CY25

Notes: (1) For IT Services (2) Voluntary attrition rate for the IT service line is calculated as the total number of IT business professionals and support function professionals who left the company voluntarily during a period, divided by the average number of IT business professionals and support function professionals during the period, computed on a trailing twelve-month basis. (3) Utilization rate for IT is calculated as the total hours IT business professionals spend on customer-billed assignments, divided by the total available base hours. IT business professionals designated as Mavericks (campus hires) are included in the utilization computation after the completion of an initial training period of up to four months.

Cash Flow, ETR, and EPS Metrics

Notes: DSO: Days Sales Outstanding; OCF: Operating Cashflows; EPS: Earnings Per Share.

(1) DSO is computed based on trailing 3 months of USD revenue

(2) LTM OCF/Reported EBITDA Cash conversion 75.6%

Outlook

Demand Environment

  • Demand environment improving. Decision making is better
  • Progressing well on deal wins and have won all deals that we expected to win in Q4 CY25 except one major consolidation deal which is WIP. The wins include another major consolidation deal for software engineering
  • AI will create many exciting new growth avenues but will also be dampener to the existing business. We continue to launch at least one major new service every quarter. We expect growth from these new services will eventually create net new positive growth for us

What it means for CY 26

  • Factoring all the above, we expect CY26 reported revenue growth to be better than CY25 growth of 7.6%
  • Our long-term core thesis of base growth in low teens and acceleration themes to get to mid to high teens remain intact. We have been through bad growth cycles in the past and have recovered quickly
  • CY26 can be better depending on the following deal ramp ups, execution of the deals won in H2 CY25, and new wins in CY26
  • CY26 Vertical Outlook:
  • Banking and H&I are expected to lead the growth for CY26 followed by FS and GTT
  • M&C is expected to be back to growth. Both M&C and HTPS (will be split as PS and TPP in CY26) is expected to grow however will trail company growth
  • Q1 is seasonally weak quarter, but we are going through an unusually weak patch due to a number of unrelated one offs

Margin outlook :

  • We are changing our profit reporting to EBIT
  • CY26 EBIT Outlook of 13.0% 14.0%
  • Q1 CY26 EBIT would be lower than Q4 CY25. Has higher seasonality impact driven by calendar
  • H2 EBIT is expected to be better than H1 CY26.Drop in H1 EBIT driven by large ramp ups including rebadging deals. We expect this to recover in H2

Normalized margin (adjusted for Q4 related one timers)

% of Revenue EBITDA EBIT
Q4CY25 CY25 Q4CY25 CY25
Reported Margin 17.0% 17.1% 13.4% 14.4%
One-timer items related to current quarter: -1.6% -0.4% -0.6% -0.2%
Expected Credit Loss 1.1% 0.3% 1.1% 0.3%
Impairment of intangibles acquired in an earlier acquisition 3.7% 1.0% 3.7% 1.0%
Write back of earnout payment of an earlier acquisition -6.4% -1.7% -6.4% -1.7%
Accelerated amortization of RoU
of certain offices leases on
optimisation
- - 0.9% 0.2%
Normalized Margin (adjusted for Q4 related one timers) 15.4% 16.7% 12.8% 14.3%

Awards and Recognition

Hexaware recognised among Top 25 Most Valuable IT Brands globally
Hexaware recognised among
Top 25 Most Valuable IT Brands
globally
Hexaware Ranked #1 in Service Delivery in the 2025 Whitelane Research IT Sourcing Study for UKI
Hexaware Ranked #1 in Service
Delivery in the 2025 Whitelane
Research IT Sourcing Study for
UK&I
Hexaware Wins WOW Workplace Award 2025
Hexaware Wins WOW Workplace
Award 2025
Dun Bradstreet Helps Sales and Marketers Speed Path from Prospect to
Hexaware Recognized Among India's Leading ESG Entities by DB for the Second Consecutive Year
Hexaware Recognized Among
India's Leading ESG Entities by
D&B for the Second
Consecutive Year
v
Hexaware Won Gold Stevie for Fastest Growing Company of the Year at the 2025 American Business Awards®
Hexaware Won Gold Stevie for
Fastest Growing Company of the
Year at the 2025 American
Business Awards®
Hexaware Named Best AI Engineering and Implementation Partner at the ET Making AI Work Awards 2025
Hexaware Named Best AI
Engineering and Implementation
Partner at the ET Making AI Work
Awards 2025
Hexaware Named Most Trusted Brand of the Nation at the Asian Business Leadership Conclave 2025
Hexaware Named Most Trusted
Brand of the Nation at the Asian
Business & Leadership Conclave
2025
Hexaware Named Among Best Tech Brands for the fourth consecutive year ET Now
Hexaware Named Among Best
Tech Brands for the fourth
consecutive year ET Now
Hexaware Named Among ET Now's Most Innovative Organizations 2025
Hexaware Named Among ET
Now's Most Innovative
Organizations 2025
Hexaware Named a Client Champion in the 2025 ISG Star of Excellence® Awards
Hexaware Named a Client
Champion in the 2025 ISG Star of
Excellence® Awards
Hexaware Named a Leader in Data Science and AI Services — Midsize in the ISG Provider Lens® Advanced Analytics and AI Services – Large and Midsize 2025 U.S. Quadrant Report
Hexaware Named a Leader in
Data Science and AI Services —
Midsize in the ISG Provider Lens®
Advanced Analytics and AI
Services –
Large and Midsize
2025 U.S. Quadrant Report
Hexaware Named a Leader in Data and Analytics Modernization Services — Midsize in the ISG Provider Lens® Advanced Analytics and AI Services – Large and Midsize 2025 U.S. Quadrant Report
Hexaware Named a Leader in
Data and Analytics Modernization
Services —
Midsize in the ISG
Provider Lens® Advanced
Analytics and AI Services –
Large
and Midsize 2025 U.S. Quadrant
Report
Hexaware Named a Leader in Strategy and Consulting Services - Midsize in the ISG Provider Lens® Generative AI Services 2025 Global Quadrant Report
Hexaware Named a Leader in
Strategy and Consulting Services
-
Midsize in the ISG Provider
Lens® Generative AI Services
2025 Global Quadrant Report
Hexaware Named a Leader in Artificial Intelligence for IT Operations in the ISG Provider Lens® Intelligent Automation Services 2025 U.S. Quadrant Report
Hexaware Named a Leader in
Artificial Intelligence for IT
Operations in the ISG Provider
Lens® Intelligent Automation
Services 2025 U.S. Quadrant
Report
Hexaware Named a Leader in Consulting and Transformation Services – Midmarket, in the ISG Provider Lens® Multi Public Cloud Services 2025 U.S. Quadrant Report
Hexaware Named a Leader in
Consulting and Transformation
Services –
Midmarket, in the ISG
Provider Lens® Multi Public Cloud
Services 2025 U.S. Quadrant
Report
Hexaware Named a Leader in Managed Services – Midmarket, in the ISG Provider Lens® Multi Public Cloud Services 2025 U.S. Quadrant Report
Hexaware Named a Leader in
Managed Services –
Midmarket,
in the ISG Provider Lens® Multi
Public Cloud Services 2025 U.S.
Quadrant Report
Hexaware Named a Leader in Managed End-user Technology Services - Mid Market in the ISG Provider Lens® Future of Work Services 2025 U.S. Quadrant Report
Hexaware Named a Leader in
Managed End-user Technology
Services -
Mid Market in the ISG
Provider Lens® Future of Work
Services 2025 U.S. Quadrant
Report
Hexaware Named a Leader in AWS Professional Services in the ISG Provider Lens® AWS Ecosystem Partners 2025 U.S. Quadrant Report
Hexaware Named a Leader in
AWS Professional Services in the
ISG Provider Lens® AWS
Ecosystem Partners 2025 U.S.
Quadrant Report
Hexaware Named a Leader in Insurance ITO Services Specialist in the ISG Provider Lens® Insurance Services - Strategic Capabilities 2025 Global Quadrant Report
Hexaware Named a Leader in
Insurance ITO Services
Specialist in the ISG Provider
Lens® Insurance Services -
Strategic Capabilities 2025
Global Quadrant Report
Hexaware Named a Leader in Intelligent CX (AI Analytics) in the ISG Provider Lens® Contact Center — Customer Experience Services 2025 Global Quadrant Report
Hexaware Named a Leader in
Intelligent CX (AI & Analytics)
in the ISG Provider Lens®
Contact Center —
Customer
Experience Services 2025
Global Quadrant Report
Hexaware Named a Leader in GCC Enablement Services in the AIM PeMa Quadrant 2025
Hexaware Named a Leader in
GCC Enablement Services in the
AIM PeMa Quadrant 2025

*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

ESG and Sustainability Awards

  • Ecovadis Assessment: Hexaware is in the top 5% globally, awarded a Gold medal with a score of 82, placing us in the 98th percentile worldwide
  • S&P Global CSA: Got a score of 83/100 and 97th percentile, while industry avg is 34/100
  • CDP assessment: Improved score for "Climate" & "Water Security" to "B"
  • Net Zero Summit UBS Forums 2025: Won the "Sustainable Organization of the Year 2025" award
  • Earned ET Edge's Sustainable Organizations 2025 honor for decisive climate change
  • Selected as Dun & Bradstreet India's Leading ESG Entity

Adopting Global Best Practices

  • Committed to near-term, long-term, and Net Zero targets approved by the Science Based Targets Initiative (SBTi)
  • Aligned with the frameworks of TCFD, GRI, and UN SDGs
  • Submit an annual "Communication on Progress (CoP)" to the United Nations Global Compact (UNGC)

Bringing Smiles to the Planet and Communities We Live In

Goals Actual performance

  • Achieve net zero greenhouse gas (GHG) emissions (Scope 1 and 2) by 2040
  • Transition 70% of campus electricity usage to renewable sources by 2030
  • Achieve water neutrality for owned operations by 2030
  • Achieve Zero waste to landfill at owned facilities by 2025

  • 83% usage of electricity from renewable sources in our owned facilities (Chennai, Pune & Nagpur campus, Buildings 1, 3, 152 & 157 at Mumbai)

  • 59% percent of the total energy consumed across all India locations was fed from green power
  • Achieved zero waste to landfill at owned facilitates in 2025

Please direct all inquiries to

[email protected]

Investor Factsheet – Q4CY25

Feb 2026

Key Financial Metrics

Quarterly Metrics Change
In INR million unless stated otherwise Q4CY25 Q3CY25 Q4CY24 QoQ (%) YoY (%)
Revenue (USD Mn) \$389.0 \$394.8 \$372.3 (1.5%) 4.5%
Revenue – Constant Currency (CC) (1.4%) 3.5%
Revenue (INR Mn) 34,782 34,836 31,544 (0.2%) 10.3%
Profitability
Reported EBITDA 5,915 6,116 5,140 (3.3%) 15.1%
Reported EBITDA Margin (%) 17.0% 17.6% 16.3% -55 bps 71 bps
Adjusted EBITDA 5,438 6,157 5,380 (11.7%) 1.1%
Adjusted EBITDA Margin (%) 15.6% 17.7% 17.1% -204 bps -142 bps
Reported Profit 2,916 3,699 3,207 (21.2%) (9.1%)
Reported Profit Margin (%) 8.4% 10.6% 10.2% -223 bps -178 bps
Adjusted Profit 3,920 4,040 3,567 (3.0%) 9.9%
Adjusted Profit Margin (%) 11.3% 11.6% 11.3% -33 bps -4 bps
Basic EPS (INR)# 4.79 6.09 5.25 (21.3%) (8.8%)
Adjusted EPS (INR) 6.44 6.65 5.84 (3.2%) 10.3%
Cash Flow
LTM Operating Cash Flows (OCF) 17,391 17,698 15,480 (1.7%) 12.3%
LTM OCF to Adjusted EBITDA (%)* 75.8% 77.3% 74.5% - -

EPS excluding impact of new labour code for Q4CY25 is 6.15 * Q4CY25 LTM OCF/Reported EBITDA Cash conversion 75.6%

Key Financial Metrics (Cont'd)

Annual Metrics Change
In INR million unless stated otherwise CY25 CY24 YoY (%)
Revenue (USD Mn) \$1,537.4 \$1,428.9 7.6%
Revenue – Constant Currency (CC) 7.1%
Revenue (INR Mn) 1,34,304 1,19,744 12.2%
Profitability
Reported EBITDA 22,997 19,051 20.7%
Reported EBITDA Margin (%) 17.1% 15.9% 121 bps
Adjusted EBITDA 22,949 20,765 10.5%
Adjusted EBITDA Margin (%) 17.1% 17.3% -25 bps
Reported Profit 13,683 11,740 16.6%
Reported Profit Margin (%) 10.2% 9.8% 38 bps
Adjusted Profit 15,708 13,744 14.3%
Adjusted Profit Margin (%) 11.7% 11.5% 22 bps
Basic EPS (INR)# 22.51 19.37 16.2%
Adjusted EPS (INR) 25.84 22.67 14.0%
Cash Flow
Operating Cash Flows (OCF) 17,391 15,480 12.3%
OCF to Adjusted EBITDA (%)* 75.8% 74.5% -

EPS excluding impact of new labour code for CY25 is 23.88 * CY25 OCF/Reported EBITDA Cash conversion 75.6%

Key Revenue Metrics – Q4CY25

Revenue by Vertical

In INR million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24* % of
Revenue
Financial Services 10,463 30.1% 10,325 29.6% 9,149 29.0%
Healthcare and Insurance 7,151 20.6% 7,760 22.3% 6,645 21.1%
Manufacturing and Consumer 5,684 16.3% 5,653 16.2% 4,681 14.8%
High Tech and Professional Services 5,164 14.8% 5,338 15.3% 5,772 18.3%
Banking 3,411 9.8% 3,030 8.7% 2,809 8.9%
Travel and Transportation 2,909 8.4% 2,730 7.8% 2,488 7.9%
Total Revenue 34,782 100.0% 34,836 100.0% 31,544 100.0%

Revenue by Geography

In INR million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24* % of
Revenue
Americas 25,793 74.2% 26,323 75.6% 23,859 75.6%
Europe 6,762 19.4% 6,602 19.0% 5,804 18.4%
Asia Pacific 2,227 6.4% 1,911 5.5% 1,881 6.0%
Total Revenue 34,782 100.0% 34,836 100.0% 31,544 100.0%

Revenue by IT, BPS, and Others

In INR million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24 % of
Revenue
IT Services 29,732 85.5% 29,179 83.8% 26,592 84.3%
BPS 4,093 11.8% 4,071 11.7% 4,084 12.9%
Others 957 2.8% 1,586 4.6% 868 2.8%
Total Revenue 34,782 100.0% 34,836 100.0% 31,544 100.0%
In INR million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24 % of
Revenue
Onshore IT Services 15,431 51.9% 14,929 51.2% 14,969 56.3%
Offshore IT Services 14,301 48.1% 14,250 48.8% 11,623 43.7%
Total Revenue 29,732 100.0% 29,179 100.0% 26,592 100.0%

Key Revenue Metrics – CY25

Revenue by Vertical

In INR million CY25 % of Revenue CY24* % of Revenue
Financial Services 40,358 30.0% 33,987 28.4%
Healthcare and Insurance 28,324 21.1% 25,341 21.2%
Manufacturing and Consumer 20,807 15.5% 19,650 16.4%
High Tech and Professional Services 21,716 16.2% 20,672 17.3%
Banking 11,761 8.8% 10,449 8.7%
Travel and Transportation 11,338 8.4% 9,645 8.1%
Total Revenue 1,34,304 100.0% 1,19,744 100.0%

Revenue by Geography

In INR million CY25 % of Revenue CY24* % of Revenue
Americas 1,01,087 75.3% 88,570 74.0%
Europe 25,452 19.0% 23,633 19.7%
Asia Pacific 7,765 5.8% 7,541 6.3%
Total Revenue 1,34,304 100.0% 1,19,744 100.0%

Revenue by IT, BPS, and Others

In INR million CY25 % of Revenue CY24 % of Revenue
IT Services 1,14,097 85.0% 1,01,038 84.4%
BPS 16,116 12.0% 15,044 12.6%
Others 4,091 3.0% 3,662 3.1%
Total Revenue 1,34,304 100.0% 1,19,744 100.0%
In INR million CY25 % of Revenue CY24 % of Revenue
Onshore IT Services 60,096 52.7% 56,968 56.4%
Offshore IT Services 54,001 47.3% 44,070 43.6%
Total Revenue 1,14,097 100.0% 1,01,038 100.0%

Key Revenue Metrics – Q4CY25

Revenue by Vertical

In USD million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24* % of
Revenue
Financial Services 117 30.1% 117 29.7% 108 29.0%
Healthcare and Insurance 80 20.6% 88 22.3% 78 21.0%
Manufacturing and Consumer 64 16.3% 64 16.2% 55 14.8%
High Tech and Professional Services 58 14.9% 61 15.3% 68 18.3%
Banking 38 9.8% 34 8.7% 33 8.9%
Travel and Transportation 33 8.4% 31 7.8% 29 7.9%
Total Revenue 389 100.0% 395 100.0% 372 100.0%

Revenue by Geography

In USD million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24* % of
Revenue
Americas 289 74.2% 298 75.6% 282 75.6%
Europe 76 19.4% 75 18.9% 69 18.4%
Asia Pacific 25 6.4% 22 5.5% 22 6.0%
Total Revenue 389 100.0% 395 100.0% 372 100.0%

Revenue by IT, BPS, and Others

In USD million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24 % of
Revenue
IT Services 333 85.5% 331 83.8% 314 84.3%
BPS 46 11.8% 46 11.7% 48 12.9%
Others 11 2.7% 18 4.5% 10 2.7%
Total Revenue 389 100.0% 395 100.0% 372 100.0%
In USD million Q4CY25 % of
Revenue
Q3CY25 % of
Revenue
Q4CY24 % of
Revenue
Onshore IT Services 173 51.9% 169 51.2% 177 56.3%
Offshore IT Services 160 48.1% 161 48.8% 137 43.7%
Total Revenue 333 100.0% 331 100.0% 314 100.0%

Key Revenue Metrics – CY25

Revenue by Vertical

In USD million CY25 % of Revenue CY24* % of Revenue
Financial Services 462 30.1% 406 28.4%
Healthcare and Insurance 324 21.1% 302 21.2%
Manufacturing and Consumer 238 15.5% 235 16.4%
High Tech and Professional Services 249 16.2% 247 17.3%
Banking 134 8.7% 125 8.7%
Travel and Transportation 130 8.4% 115 8.1%
Total Revenue 1,537 100.0% 1,429 100.0%

Revenue by Geography

In USD million CY25 % of Revenue CY24* % of Revenue
Americas 1,157 75.3% 1,057 74.0%
Europe 291 18.9% 282 19.7%
Asia Pacific 89 5.8% 90 6.3%
Total Revenue 1,537 100.0% 1,429 100.0%

Revenue by IT, BPS, and Others

In USD million CY25 % of Revenue CY24 % of Revenue
IT Services 1,306 85.0% 1,206 84.4%
BPS 185 12.0% 179 12.6%
Others 47 3.0% 44 3.1%
Total Revenue 1,537 100.0% 1,429 100.0%
In USD million CY25 % of Revenue CY24 % of Revenue
Onshore IT Services 688 52.7% 680 56.4%
Offshore IT Services 618 47.3% 526 43.6%
Total Revenue 1,306 100.0% 1,206 100.0%

Key Client and Operational Metrics

Customer Concentration(1)
Q4CY25 Q3CY25 Q4CY24 CY25 CY24
Top 5 customers 25.9% 26.0% 25.7% 25.9% 25.7%
Top 10 customers 36.4% 37.0% 35.8% 36.4% 35.8%
Top 20 customers 49.8% 50.3% 49.7% 49.8% 49.7%

Client Pyramid(2)

Q4CY25 Q3CY25 Q4CY24 CY25 CY24
\$75 million + 3 3 3 3 3
\$50 million + 4 4 3 4 3
\$20 million + 16 15 15 16 15
\$10 million + 32 30 31 32 31
\$5 million + 65 65 61 65 61
\$1 million + 192 199 186 192 186

Key Employee Metrics

Q4CY25 Q3CY25 Q4CY24 CY25 CY24
# of IT business
professionals
22,493 21,908 20,475 22,493 20,475
# of BPS business
professionals
11,351 11,682 11,834 11,351 11,834
Total Headcount 33,844 33,590 32,309 33,844 32,309
Voluntary Attrition rate
for IT service line(3)
11.0% 11.4% 10.8% 11.0% 10.8%
Utilization rate for IT(4) 80.8% 83.8% 81.6% 82.6% 82.3%

Notes: (1) Revenue by customer group (top 5, top 10 and top 20) is revenue derived by our Company from these customer groups on TTM basis preceding the relevant date. (2) Client Pyramid is calculated as number of active clients for respective period based on the revenue earned from these customers in the last twelve months preceding the relevant date. (3) Total number of IT business professionals and support function professionals who left the company voluntarily during a period divided by average number of IT business professionals and support function professionals during the period computed on TTM basis. (4) Total hours spent by IT business professionals on customer billed assignments divided by the total available base hours. IT business professionals designated as Mavericks (campus hires) are included in the utilization computation after completion of an initial period of training of up to four months.

Other Key Metrics

Days Sales Outstanding (DSO)
# of Days Q4CY25 Q3CY25 Q4CY24 CY25* CY24*
DSO - Billed 38 37 38 38 38
DSO - Unbilled 29 36 27 29 27

USD / INR Exchange Rate

Q4CY25 Q3CY25 Q4CY24 CY25 CY24
Period Closing Rate 89.88 88.79 85.62 89.88 85.62
Period Average Rate 89.37 88.19 84.73 87.34 83.77

*Billed and Unbilled DSO considering trailing 12M INR revenue numbers would be 39 and 29 for CY24 and 39 and 30 for CY25.

Summary of Consolidated Statement of Profit and Loss

Change
In INR million unless stated otherwise Q4CY25 Q3CY25 Q4CY24 QoQ (%) YoY (%)
Revenue (USD Mn) 389.0 394.8 372.3 (1.5%) 4.5%
Revenue – Constant Currency (1.4%) 3.5%
Revenue (INR Mn) 34,782 34,836 31,544 (0.2%) 10.3%
Change in value of contingent consideration(1) 2,233 - - - -
Other Income (97) 103 236 (194.2%) (141.1%)
Total Income 36,918 34,939 31,780 5.7% 16.2%
(-) Employee Benefits Expense 20,403 19,835 18,196 2.9% 12.1%
(-) Other Expenses(2) 10,600 8,988 8,444 17.9% 25.5%
EBITDA 5,915 6,116 5,140 (3.3%) 15.1%
EBITDA Margin (%) 17.0% 17.6% 16.3% -55 bps 71 bps
(-) / + Adjustments (477) 41 240 (1,263.4%) (298.8%)
Adjusted EBITDA 5,438 6,157 5,380 (11.7%) 1.1%
Adjusted EBITDA Margin (%) 15.6% 17.7% 17.1% -204 bps -142 bps
(-) D&A 1,237 889 763 39.1% 62.1%
EBIT 4,678 5,227 4,377 (10.5%) 6.9%
EBIT Margin (%) 13.4% 15.0% 13.9% -156 bps -43 bps
(-) / + D&A Adjustments(3) 653 307 223 112.7% 192.8%
Adjusted EBIT 4,854 5,575 4,840 (12.9%) 0.3%
Adjusted EBIT Margin (%) 14.0% 16.0% 15.3% -205 bps -139 bps
(-) Finance Costs 312 260 207 20.0% 50.7%
Profit before Exceptional item and Tax 4,366 4,967 4,170 (12.1%) 4.7%
Impact of new Labour Codes 1,111 - - - -
Profit before Tax 3,255 4,967 4,170 (34.5%) (21.9%)
Total Tax Expense 339 1,268 963 (73.3%) (64.8%)
Reported Profit 2,916 3,699 3,207 (21.2%) (9.1%)
Reported Profit Margin (%) 8.4% 10.6% 10.2% -223 bps -178 bps
Adjusted Profit 3,920 4,040 3,567 (3.0%) 9.9%
Adjusted Profit Margin (%) 11.3% 11.6% 11.3% -33 bps -4 bps
Basic EPS (INR) 4.79 6.09 5.25 (21.3%) (8.8%)
Adjusted EPS (INR) 6.44 6.65 5.84 (3.2%) 10.3%

Summary of Consolidated Statement of Profit and Loss

In INR million unless stated otherwise CY25 CY24 YoY (%)
Revenue (USD Mn) 1,537.4 1,428.9 7.6%
Revenue – Constant Currency 7.1%
Revenue (INR Mn) 1,34,304 1,19,744 12.2%
Change in value of contingent consideration (1) 3,820 - -
Other Income 63 749 (91.6%)
Total Income 1,38,187 1,20,493 14.7%
(-) Employee Benefits Expense(2) 77,938 69,649 11.9%
(-) Other Expenses(3) 37,252 31,793 17.2%
EBITDA 22,997 19,051 20.7%
EBITDA Margin (%) 17.1% 15.9% 121 bps
(-) / + Adjustments (48) 1,714 (102.8%)
Adjusted EBITDA 22,949 20,765 10.5%
Adjusted EBITDA Margin (%) 17.1% 17.3% -25 bps
(-) D&A 3,613 2,788 29.6%
EBIT 19,384 16,263 19.2%
EBIT Margin (%) 14.4% 13.6% 85 bps
(-) / + D&A Adjustments(4) 1,408 743 89.5%
Adjusted EBIT 20,744 18,720 10.8%
Adjusted EBIT Margin (%) 15.4% 15.6% -19 bps
(-) Finance Costs 1,005 660 52.3%
Profit before Exceptional item and Tax 18,379 15,603 17.8%
Impact of new Labour Codes 1,111 - -
Profit before Tax 17,268 15,603 10.7%
Total Tax Expense 3,585 3,863 (7.2%)
Reported Profit 13,683 11,740 16.6%
Reported Profit Margin (%) 10.2% 9.8% 38 bps
Adjusted Profit 15,708 13,744 14.3%
Adjusted Profit Margin (%) 11.7% 11.5% 22 bps
Basic EPS (INR) 22.51 19.37 16.2%
Adjusted EPS (INR) 25.84 22.67 14.0%

Summary of Consolidated Balance Sheet

As of period ending
In INR million Dec-25 Dec-24
Assets
Property, plant and equipment and intangible assets 9,415 8,128
Right-of-use assets 6,116 5,596
Goodwill 35,768 23,871
Capital work-in-progress 505 1,308
Deferred tax assets (net) 4,043 2,682
Other non-current assets and investments in Equity Shares 1,789 2,338
Trade receivables and unbilled revenue 25,431 22,531
Other current assets 4,655 3,568
Cash and cash equivalents (inc. restricted and MF Investments) 21,324 19,923
Total Assets 1,09,046 89,945
Equity and Liabilities
Equity 609 608
Other Equity and reserves 62,549 52,961
Non-controlling Interests (32) (23)
Total Equity 63,126 53,546
Non-current liabilities 535 228
Deferred tax liabilities (net) 23 0
Lease liabilities 6,807 5,742
Trade payables 10,069 9,140
Other current liabilities 17,458 13,981
Deferred consideration 6,354 4,140
Provisions 4,674 3,168
Total Liabilities 45,920 36,399
Total Equity and Liabilities 1,09,046 89,945

Summary of Consolidated Cash Flow Statement

In INR million unless stated otherwise CY25 CY24
Profit before tax 17,268 15,603
D&A, ESOP cost, Finance cost & other items 3,700 3,627
Changes in working capital 104 (628)
Taxes (3,681) (3,122)
Net cash / generated from operating activities (OCF) 17,391 15,480
Capex (1,635) (1,312)
Investment in MFs and Interest on Fixed Deposits (875) 2,890
Payment towards acquisition of business (7,452) (8,268)
Net cash used in investing activities (9,962) (6,690)
Proceeds from issue of shares 599 1
Borrowings and lease payments (1,912) (1,506)
Dividend paid (6,995) (5,314)
Net cash used in financing activities (8,308) (6,819)
Net cash flow (879) 1,971

Notes for Quarterly Consolidated Statement of Profit and Loss:

(1) Write-back of earnout payable towards an earlier acquisition amounting INR 2,233 Mn for Q4CY25 (2) Other Expenses includes Acquisition related cost, Provisions for customer and Impairment of customer relations associated with an earlier acquisition amounting INR 29 Mn, INR 388 Mn, INR 1,302 Mn respectively for Q4CY25 (For comparative purposes, Acquisition related cost for Q3CY25 was INR 17Mn and for Q4CY24 was INR 15Mn) (3) Includes accelerated amortization of RoU of certain offices leases on optimization INR 326 Mn

Notes for Annual Consolidated Statement of Profit and Loss:

(1) Write-back of earnout payable towards an earlier acquisition amounting INR 3,820 Mn for CY25 (2) Employee Benefit Expenses includes Non-recurring employee benefits and severance costs amounting INR 328 Mn for CY25 (CY24: INR 465 Mn) (3)Other Expenses includes Acquisition related cost, Provisions for customer and onerous vendor/customer contracts ,Impairment of customer relations associated with an earlier acquisition amounting INR 174 Mn, INR 1,170 Mn, INR 1,696 Mn respectively for CY25 (For comparative purposes, Other expenses includes Acquisition related cost, Provisions for customer and onerous/vendor customer contracts ,Regulatory fees and IPO cost amounting INR 334 Mn, INR 96 Mn, INR 170 Mn and INR 9 Mn respectively for CY24) (4) Includes accelerated amortization of RoU of certain offices leases on optimization INR 326 Mn

Reconciliation of Adj. EBITDA ,Adj. EBIT and Adj. Profit – Q4CY25 and CY25

EBITDA EBIT Profit
Q4CY25 CY25 Q4CY25 CY25 Q4CY25 CY25
Reported Margin 17.0% 17.1% 13.4% 14.4% 8.4% 10.2%
Add: ESOP compensation cost 0.3% 0.3% 0.3% 0.3% - -
Add: ERP transformation cost(1) 0.3% 0.5% 0.3% 0.5% 0.3% 0.5%
Add: Acquisition related costs(2) 0.1% 0.1% 0.1% 0.1% 0.1% 0.1%
Add: Amortization of intangible
assets acquired in business
combination
- - 0.9% 0.8% 0.9% 0.8%
Add: One-timer items related to
current quarter:
(1.6%) (0.5%) (1.6%) (0.5%) 1.6% 0.4%
Non-recurring employee
benefits and severance costs
- 0.2% - 0.2% - 0.2%
Provisions for customers and
onerous vendor contracts
1.1% 0.9% 1.1% 0.9% 1.1% 0.9%
Labor code impact - - - - 3.2% 0.8%
Impairment of intangibles
acquired in an earlier acquisition
3.7% 1.3% 3.7% 1.3% 3.7% 1.3%
Write back of earnout payment
of an earlier acquisition
(6.4%) (2.8%) (6.4%) (2.8%) (6.4%) (2.8%)
Add: Accelerated amortization of
RoU of certain offices leases on
optimisation
- - 0.9% 0.2% 0.9% 0.2%
Less: Other income (excluding
exchange rate difference (net))
(0.5%) (0.5%) (0.5%) (0.5%) - -
Less: Tax Impact on above(3) - - - - (1.0%) (0.5%)
Adjusted Margin 15.6% 17.1% 14.0% 15.4% 11.3% 11.7%

Note: (1) ERP transformation cost consists of professional fees, travel costs, license costs, and the cost of employees working on the implementation of new ERP software (2) Acquisition-related costs consist of professional fees incurred in relation to M&A activities (3) Tax impact for a period/year is computed using the consolidated effective tax rate for the period/year

About Hexaware Technologies

We are a global digital and technology services company with artificial intelligence ("AI") at its core. We leverage technology to deliver innovative solutions that help our customers in their digital transformation journey and subsequent operations.

We embed AI into every aspect of our solutions and have created a suite of platforms and tools that allow our customers to adapt, innovate and optimize in this AI-first era. We serve a diverse range of customers, including 30+ of the Fortune 500 organizations.

With a team of 33,844 employees in 30+ countries, our presence is spread across major countries, nationalities, languages, time zones and regulatory zones. For more information, please visit https://hexaware.com/

Disclaimer

Use of Non-GAAP Financials

Hexaware has included certain non-GAAP financial measures in this presentation to supplement Hexaware's consolidated financial statements presented on a GAAP basis. These non-GAAP financial measures may have limitations as analytical tools, and these measures should not be considered in isolation or as a substitute for analysis of Hexaware's results as reported under GAAP.

The non-GAAP financial information that we provide also may differ from the non-GAAP information provided by other companies. We compensate for the limitations on our use of these non-GAAP financial measures by relying primarily on our GAAP financial statements and using non-GAAP financial measures only supplementally.

We believe that providing these non-GAAP financial measures in addition to the related GAAP measures provides investors with greater transparency. We further believe that providing this information better enables investors to understand Hexaware's operating performance and financial condition.

Rounding off

Certain amounts and percentage figures included in this presentation have been subject to rounding adjustments. Accordingly, figures shown as totals in certain tables may not be an arithmetic aggregation of the figures preceding them.

Contact

Investor Relations: Niraj Khemka, Head of Investor Relations [email protected]

Registered Office:

8th Floor, 13th Level, Q1, Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai- 400 710, Maharashtra, India

CIN: L72900MH1992PLC069662