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Hexaware Technologies Ltd. — Annual Report 2025
Apr 10, 2026
35685_rns_2026-04-10_ec7ebe01-4bbb-4f94-884b-320ca14f783b.pdf
Annual Report
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HEXT/SE/2026/31
Date: April 10, 2026
To, The Manager The General Manager Listing Department Department of Corporate Services National Stock Exchange of India Limited BSE Limited Exchange Plaza, Bandra-Kurla Complex, Phiroze Jeejeebhoy Towers, Bandra (East), Mumbai - 400 051 Dalal Street, Mumbai - 400 001 Symbol: HEXT Scrip Code:544362
Dear Sir/ Madam,
Sub.: Annual Report including Notice of the 33[rd] Annual General Meeting
Kindly note that the 33[rd] Annual General Meeting of the Company (“AGM”) will be held on Tuesday, May 05, 2026, at 04.00 p.m. IST, through Video Conferencing (VC) and/or Other Audio Visual Means (OAVM) in accordance with the relevant circulars issued by Ministry of Corporate Affairs.
Please find enclosed herewith the Annual Report of the Company for the year ended December 31, 2025, including Notice of the 33[rd] AGM.
The Notice of the 33[rd] AGM and the Annual Report are also being uploaded on the website of the Company at https://hexaware.com/annual-report-2025.pdf .
Further, pursuant to Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, as amended from time to time, please note that the Business Responsibility and Sustainability Report (“BRSR”) of the Company for the year ended December 31, 2025, forms part of the Annual Report.
Further, pursuant to amendment dated February 13, 2024 in Regulation 36(1)(b) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, the letter providing the web-link, including the exact path, where complete details of the Annual Report is available is being sent to those shareholder(s) who have not registered their email ids with the Company/RTA/Depositories.
This information will also be hosted on the Company’s website at www.hexaware.com.
Kindly take the above intimation on record.
Yours faithfully,
For Hexaware Technologies Limited
GUNJAN Digitally signed by GUNJAN SUMIT SUMIT METHI Date: 2026.04.10 METHI 20:57:19 +05'30' Gunjan Methi
Company Secretary and Compliance Officer
HEXAWARE TECHNOLOGIES LIMITED
Regd. Office: 8th Floor, 13th Level,Q1, Loma Co-Developers1 Private Limited, Plot No.Gen-4/1,TTC Industrial Area, Ghansoli, Navi Mumbai-400710, Maharashtra, India | Tel: +91 022 3326 8585 | Email: [email protected] CIN: L72900MH1992PLC069662 | URL: www.hexaware.com
Human Intelligence Perfected.
Artificial Intelligence Led. Human Intelligence Perfected.
The bottleneck has shifted. For decades, competitive advantage came from execution speed—how fast organizations could build, deliver, and scale. That constraint is breaking. AI can now execute faster than any organization can keep up with.
What matters now is clarity. The ability to define intent with enough precision that AI can deliver reliably. The capability to validate what comes back. The governance to ensure autonomy increases without accountability leaving.
The companies that will lead are those where human intelligence does what it does best—define intent, set thresholds, design for exceptions, own outcomes—and AI does what it does best: execute at scale with precision. Hexaware's 2025 Annual Report shows how this is being built. Not AI on top of old processes. AI as the operating backbone, with human governance that scales as the system gets smarter.
architect the intent clarity, validation frameworks, and governance models to operate reliably at this scale.
Hexaware is building for this future. Clients are moving through a maturity curve: from AI‑assisted work to AI‑led execution within guardrails, toward autonomous workflows with human oversight at specification and exception layers. The systems being designed today will scale as agentic AI becomes infrastructure tomorrow.
At Hexaware, we build AI systems that work across entire workflows, but never unsupervised. Humans define the specifications. AI operates within those boundaries. Every output is validated. Every exception has a designed path. Traceability is embedded from the beginning. This changes the economics: execution costs drop and throughput goes up without adding headcount, but the gains require clarity of intent and rigor in validation.
How We Operate
AI AS INFRASTRUCTURE
HUMAN AS GOVERNOR
| Scales execution through automation and orchestration |
Defnes intent and materiality thresholds |
|
|---|---|---|
| Generates structured options with | Exercises judgment and approves | |
| rationale Operates within predefned guardrails |
outcomes Sets guardrails and exception logic |
|
| Continuously monitors performance and drift |
Owns accountability and intervention |
|
| Creates audit trails and traceability | Signs of on material decisions |
This transformation is accelerating. AI is evolving from tools that answer questions to systems that take action. agentic AI—systems that plan, execute, and verify across multi‑step workflows—is moving from research to production. Multi‑agent architectures are emerging where specialized AI systems collaborate under human governance. The challenge is no longer whether AI can automate individual tasks, but whether organizations can
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Every workflow is
designed with defined
guardrails.
Every exception has a
named owner.
Every outcome is
accountable.
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How This Works in Practice
Across every workflow, autonomy increases—but accountability never leaves.
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STAGE WHAT AI DOES GOVERNANCE MOMENT WHAT HUMANS DO
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| Signal | Detects paterns, anomalies, and correlations at scale |
Materiality threshold is triggered |
Defne decision criteria and context |
|---|---|---|---|
| Triage | Prioritizes based on evidence and confdence scores |
Ownership assignment required |
Confrm priority and assign accountable owner |
| Decision Support | Generates structured options with impact analysis |
Approval checkpoint | Exercise judgment, approve decision, own outcome |
| Execution | Orchestrates repeatable steps within defned bounds |
Exception threshold breached |
Manage exceptions and stakeholder alignment |
| Assurance | Continuously validates quality, drift, and compliance |
Material output sign‑of | Certify outputs and refne thresholds |
What’s Inside
01[Corporate Overview]
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4 Hexaware – At a Glance
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5 Our Corporate Philosophy
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6 International Footprint
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8 Our Value Proposition
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10 Gaining Recognition and Excellence
02[Performance Review ]
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16 From the Chairman's Desk
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20 From the CEO's Desk
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26 From the CFO's Desk
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28 From the COO's Desk
03 Business Segment Review
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32 Service Lines
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52 Industry Verticals
04
ESG Performance Review
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78 ESG Overview
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80 Environmental
-
82 Social
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94 Governance
05[Statutory Reports]
06[Financial Statements]
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108 Management Discussion 252 Consolidated Financials and Analysis 322 Standalone Financials
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133 Directors' Report
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168 Report on Corporate 390 Notice Governance
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198 Business Responsibility and Sustainability Reporting (BRSR)
01
12.2%
10.7%
10.5%
7.0% 16.2%
Hexaware Technologies Limited
Annual Report 2025
Hexaware – At a Glance
WORLD‑CLASS TECHNOLOGY PRODUCTS, SERVICES, AND SOLUTIONS
We focus on technology and business process services that sit close to our clients' revenue, cost, and risk. From modernizing core platforms to embedding data and AI, our role is to improve how these critical systems perform and evolve.
Our Corporate Philosophy
THE HALLMARK OF BEING HEXAWARE
Our philosophy combines innovation, execution discipline, and responsible conduct. It guides how we allocate capital, build capabilities, and deliver outcomes for our teams, clients, and stakeholders.
Our Purpose
Our Vision
To create smiles through great people and technology
To be the world's most loved digital transformation partner
Fundamental Principles Guiding Our Approach
Our Values
We design, build, and market digital products, platforms, and Build applications that create the experiences our customers want.
We boost efficiency and lower costs across our customers' IT landscape by Run implementing innovative technologies, streamlining processes, and providing expert support.
Optimize
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Transform
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We enhance our customers' business outcomes through process optimization.
We achieve digital transformation and modernization at speed and scale with actionable insights.
Put People First
Happy, engaged employees are more productive, creative, and collaborative. We put our people first because it's the right thing to do, and it enables them to create better solutions for our customers.
Innovate Relentlessly
We are technology‑loving people who push boundaries and seek change to bring the future into the present. We stay curious and continually find new ways to solve problems for our customers.
Be Sustainable
We integrate sustainability into everything we do and collaborate with our stakeholders to build a better tomorrow.
Come On In!
We ensure that everyone we interact with feels welcome, safe, and informed. In everything we do, we respect and value people, including our employees, customers, partners, and members of the communities we serve.
Create Customer Value
As a trusted partner, we consistently surpass expectations and find ways to create more value for our customers to help their businesses grow and thrive.
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Hexaware Technologies Limited
Annual Report 2025
International Footprint
DELIVERING DIGITAL IMPACT AT GLOBAL SCALE
With operations across the Americas, Europe, and Asia‑Pacific, we bring together global scale and regional expertise to deliver consistent, high‑impact digital outcomes.
Employees Nationalities Countries Languages 33,844 90 34 128
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Europe
1,061
Employees
Americas
4,319
Employees
APAC
28,464
Employees
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Revenue Share (%)
5.8%
19% 75.3%
Americas Europe Asia Pacific
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Note: Map not to scale
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Hexaware Technologies Limited
Annual Report 2025
Our Value Proposition
HELPING ENTERPRISES CREATE AND DELIVER UNPARALLELED VALUE
We support enterprises across the full life cycle of change: modernizing technology estates, running operations more efficiently, unlocking value from data and AI, and developing new digital businesses with managed risk.
Our Services
Artificial Intelligence (AI)
Cloud
Data and Analytics
Business Process Services
We leverage data and AI to transform insights into competitive advantages, propelling our clients toward innovation leadership.
We combine our strategic expertise with modernization, migration, and managed services to ensure a future‑proof cloud journey that guarantees stability, scalability, and sustainable growth.
We deliver responsible, enterprise‑grade AI solutions, from AI strategy and data readiness to generative and agentic AI, embedding governance, scalability, and business value across the enterprise.
We enhance experiences and streamline operations across content operations, marketing, customer support, finance and accounting, and automation to fuel growth and digital agility.
Digital and Software
Digital IT Operations
Enterprise Platform Services
Global Capability Centers (GCCs)
We drive growth We revolutionize IT and innovation by operations with our planning, designing, comprehensive services and engineering in infrastructure, differentiated products digital workplace, and experiences. application management, testing, cybersecurity, and automation.
We maximize ROI on platforms like Oracle, SAP, Workday, ServiceNow, Adobe, Salesforce, and Snowflake through robust optimization, implementation, and management services.
We deliver end‑to‑end GCC solutions, from advisory and setup to managed services and exits, using proven AI‑first models to optimize IT and business operations and scale talent for enterprise value.
Our Services
Read more https://hexaware.com/services/
Industries We Serve
Manufacturing Banking Education & Transportation With deep industry expertise Institutions & Logistics and advanced technology capabilities, we support digital transformation across 12+ Financial Insurance Life Sciences Travel & industries. We translate business Services & Healthcare Hospitality priorities into practical solutions that address market challenges, reimagine operations, and elevate Hi‑Tech, Products Professional Telecom & Retail & customer experiences. & Platforms Services Utilities Consumer
Our Signature Platforms
Our purpose‑built platforms embed AI and automation to drive measurable enterprise outcomes.
Amaze®
Tensai®
RapidX®
Agentverse™
Redefines software engineering, acting as an AI catalyst that enhances human expertise with advanced intelligence. It powers AI into software development, drives AI‑powered continual engineering, and modernizes legacy systems
Automates the cloud Uses AI and machine journey to support learning to drive efficient digital intelligent automation transformation and for smarter decisions modernization solutions and more efficient business processes
Enables enterprises to deploy and orchestrate AI agents at scale, connecting systems, data, and channels with built‑in governance to move from pilots to production and deliver real business outcomes
Our Proprietary Platforms
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Read more
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https://hexaware.com/platforms/
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Our Partners
We work with the world's best to deliver outcomes our clients can count on. By partnering with the best, we empower growth through innovation, precision, and shared success, while driving impact with cutting‑edge solutions.
Core Partners
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Our Extended Partner Ecosystem Read more https://hexaware.com/partners/
Industries We Serve Read more https://hexaware.com/industries/
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Hexaware Technologies Limited
Annual Report 2025
Gaining Recognition and Excellence
We continue to earn industry accolades and awards with our strong commitment to excellence. Each year, we remain dedicated to surpassing our achievements and creating new benchmarks for performance, demonstrating our ability to drive clients' success with innovative services, globally.
Industry Analyst Recognitions
Forrester
Forrester is a leading global research and advisory firm that provides insights on technology, business strategy, and market trends. In CY25, Hexaware was included in the following Forrester reports.
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Study Ratings Accolades Region
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| Report | Included | The State of Data and Analytics, 2025, Forrester Research, | Global |
|---|---|---|---|
| Inc., Nov. 13, 2025 | |||
| Landscape | Included | The ServiceNow Services Landscape, Q4 2025, Forrester Research, | Global |
| Inc., Nov. 18, 2025 | |||
| Landscape | Included | The AI Technical Services Landscape, Q2 2025, Forrester Research, | Global |
| Inc., May 22, 2025 | |||
| Landscape | Included | The SAP Services in Europe Landscape, Q1 2025, Forrester Research, | Global |
| Inc., Jan. 20, 2025 |
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change.
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ISG
(Information Services Group)
A leader in proprietary research and advisory consulting, ISG's unmatched database of contractual data (which includes 180,000+ contracts) creates a benchmark for sourcing contracts globally. In CY25, ISG recognized Hexaware across categories, which demonstrated our excellence in digital transformation, customer experience, and industry‑specific solutions.
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Study Ratings Accolades Region
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| Guidewire Services Ecosystem 2025 | Leader | Guidewire Services | Global |
|---|---|---|---|
| Mainframe Services & Solutions 2025 | Leader | Application Modernization Services | US |
| Salesforce Ecosystem Partners 2025 | Leader | Managed Application Services – Midmarket | UK |
| Salesforce Ecosystem Partners 2025 | Leader | Implementation Services for Core Clouds and AI | UK |
| Agents – Midmarket | |||
| Salesforce Ecosystem Partners 2025 | Leader | Implementation Services for IndustryClouds | UK |
| SAP Ecosystem Partners 2025 | Leader | SAP S4HANA System Transformation – Midmarket | US |
| SAP Ecosystem Partners 2025 | RisingStar | SAP SuccessFactors HXM Partner Services | US |
| Private / Hybrid Cloud – Data Center | Leader | Managed Services – Midmarket | UK |
| Services 2025 | |||
| Private / Hybrid Cloud – Data Center | Leader | Managed Services – Large Accounts | UK |
| Services 2025 | |||
| Life Sciences Digital Services 2025 | Leader | Clinical Development (Service Providers) | Global |
| Life Sciences Digital Services 2025 | Leader | Patient Engagement (Service Providers) | Global |
| Life Sciences Digital Services 2025 | Rising Star | Commercial Operations ‑ Digital Evolution (Service | Global |
| Providers) | |||
| Digital Engineering Services 2025 | Leader | Design & Development (Products, Services & | US |
| Experiences) | |||
| Digital EngineeringServices 2025 | Leader | Integrated Customer / User Engagement | US |
| Digital Engineering Services 2025 | Leader | Platform & Application Services | US |
| Snowfake Ecosystem Partners 2025 | Leader | Snowfake Implementation Services | US |
| ServiceNow Ecosystem Partners 2025 | Leader | ServiceNow Consultingand Implementation Services | US |
| ServiceNow Ecosystem Partners 2025 | Leader | ServiceNow Managed Services | US |
| ServiceNow Ecosystem Partners 2025 | Leader | Innovation on ServiceNow | US |
| Google Cloud Professional Services | Rising Star | Google Cloud Partners Ecosystem | US |
| (Consultingand Migration) | |||
| Google Cloud Enterprise Data | Rising Star | Google Cloud Partners Ecosystem | US |
| Infrastructure Services | |||
| Google Cloud GenAI and AI Services | RisingStar | Google Cloud Partners Ecosystem | US |
| Contact Center ‑ Customer Experience | Leader | Intelligent CX (AI & Analytics) | Global |
| 2025 | |||
| AWS Ecosystem Partners 2025 | Leader | AWS Professional Services | US |
| AWS Ecosystem Partners 2025 | Leader | AWS Enterprise Data Modernization & AI Services | US |
| Future of Work Services 2025 | Leader | Managed End‑user TechnologyServices ‑ Mid Market | US |
| Generative AI Services 2025 | Leader | Strategyand ConsultingServices ‑ Midsize | Global |
| Generative AI Services 2025 | Leader | Development and Deployment Services – Midsize | Global |
| Medical Device Digital Services 2025 | Rising Star | Regulatory Compliance, Strategy and Quality | US |
| Assurance | |||
| Multi Public Cloud Services 2025 | Leader | Consultingand Transformation Services – Midmarket | US |
| Multi Public Cloud Services 2025 | Leader | Managed Services – Midmarket | US |
| Client Champion | Winner | Star of Excellence | Global |
| Insurance Services ‑ Strategic Capabilities | Leader | Insurance ITO Services Specialists | Global |
| Advanced Analytics and AI Services | Leader | Data and Analytics Modernization Services – Midsize | US |
| Advanced Analytics and AI Services | Leader | Data Science and AI Services – Midsize | US |
| Digital Case Study | Leader | Hejaz – Banking and Financial Services | Australia and |
| New Zealand | |||
| Digital Case Study | Leader | PenFed – Bankingand Financial Services | North America |
| Digital Case Study | Leader | Wawa – Retail | North America |
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Hexaware Technologies Limited
Annual Report 2025
AIM RESEARCH
AIM Research is an AI and data science market research firm and its PeMa (Penetration and Maturity) reports assess vendors on financial health, growth trajectory, customer confidence, tech advancements, support infrastructure, and more. In CY25, AIM Research recognized Hexaware for our capabilities in GCC enablement, reflecting our strength in enterprise solutions, innovation, and customer‑focused outcomes.
Accolades
Study
Ratings
Region Global
GCC Enablement Service Providers
Mentioned
PeMa
Total Rewards and Wellbeing Conference 2025
Brand and Corporate Awards
Workplace, Culture, and Talent Development
Brand Finance IT Services 25 2025
Won the Prostar Wellness Award 2025 for the Second Time in a Row
World HRD Congress Awards 2025
Ranked Among the World's Top 25 IT Services Brands
- Ranked among the Top 50 Happy Companies to Work For
2025 Udemy Learning Excellence Awards
Brand of the Year
Won in the Integrated Systems Learning Category
- Won 5 Global Training & Development Leadership Awards
Named Brand of the Year 2025 by BARC Asia
• Best Leadership Development Program for Middle Management (Ignite)
2025 Chief Learning Officer® Learning in Practice Awards
ET NOW
- Recognized Among Best Tech Brands 2025
Won The Business Partnership Award (Bronze)
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Best Organizational Development (OD) Program (SONIC)
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Named Among India's Best Brands 2025
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Excellence in Training & Development Award
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Named Among Most Innovative Organizations 2025
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Best Training and Development Program
Dun & Bradstreet
- Chief Learning Officer of the Year for Satyendu Mohanty, EVP & Global Head – Talent Supply Chain and L&D
Named Among India's Top 500 Value Creators for 2025
The Brand Story
Market Leadership and Delivery Excellence
Awarded Most Trusted Brand of the Nation 2025
WOW Workplace Awards 2025
Whitelane Research
Won the WOW Workplace Award by Workplace of Winners
- Ranked First in General Satisfaction in the 2025 European IT Sourcing Study
Brandon Hall 2025
Won in Thirteen Categories at the Brandon Hall Excellence Awards 2025
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Debuted with Top Rankings in the 2025 Germany IT Sourcing Study
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Ranked #1 in Overall Customer Satisfaction in the 2025 UK & Ireland IT Sourcing Study
UBS Summit Awards 2025
Won Two L&D Awards @Future of Learning and Development Summit Organized by UBS Forums
ET Making AI Work Awards 2025
Won Best #AI Engineering and Implementation Partner
ET HR World Future Skills Award 2025
Krishna Balagurunathan, Chief Mentor – AVP, Early Careers Program, Won Gold for Disruptive L&D Leader of the Year
ET AI Awards 2025
Finalist in the Generative AI for Content and Creativity category
ET Edge India’s Impactful CEOs 2025
ESG and CSR Awards
Marketing,
Communications, and Creative Excellence
Net Zero Summit
R. Srikrishna, Executive Director & CEO, Named an Impactful Trailblazer
& Awards 2025
American Business Awards® (Stevie® Awards 2025)
Recognized for ESG Excellence
ETCFO Awards 2025
Global CSR & ESG Awards 2025
- Gold – Fastest Growing Company of the Year
Vikash Kumar Jain, CFO, Recognized as IPO Trailblazer CFO (Large Enterprises)
Best Scholarship Program Initiatives of the Year
- Gold – CEO Tech Live Podcast Series
ET NOW Best Organizations for Women 2025
ASSOCHAM 3rd Vibrant Bharat CFO Summit & Awards
- Bronze – Marketing Department of the Year
Named Among the Best Organizations for Women
Vikash Kumar Jain, CFO, Named Best CFO – IT & ITeS • Bronze – Corporate Video
International Business Awards® (Stevie® Awards 2025)
Dun & Bradstreet
CIO Conclave & Awards 2025
Recognized as one of India's Leading ESG Entities in 2025
Ravi W S, EVP & CIO, Named CIO of the Year
- Bronze – Fastest Growing Company of the Year – in Canada and the U.S.A.
EcoVadis 2025
CII CFO Excellence Awards
2024-25
Achieved a Gold Sustainability Rating, Among the Top 5% Globally
- Bronze – Marketing Department of the Year
Vikash Kumar Jain, CFO, Honored as a Leading CFO (IT & ITeS)
- Bronze – Marketing Executive of the Year for CMO Nidhi Alexander
Indian CSR Awards 2025
Management Consulted
Best Employment Generation Initiative of the Year
Nidhi Alexander, CMO, Recognized as a 2025 Change Maker
MarCom Awards 2025
Earned Multiple Platinum, Gold, and Honorable Mention Awards (22 in Total) Across Branding, Thought Leadership, Events, Digital, and AI‑led Marketing
S&P Global Corporate Sustainability Assessment
The Consulting Report
Achieved 97[th] Percentile Standing in Its Industry
Nidhi Alexander, CMO, Featured Among the Top 25 Women Leaders in Consulting for 2025
India Legal Awards 2025
Ayesha Nair, VP & General Counsel, Won General Counsel of the Year – IT
Leadership and Individual Excellence
Legal, Consulting, and Functional Excellence
Times Square Feature
Times Now Asian Business Leaders Conclave 2025
Asia Law Awards
Ayesha Nair, VP & General Counsel, Honored as a Top 50 Strategic Legal Mind in AI & Tech
Won India Business Law Journal's 2024‑25 In‑House Counsel Award for IT (Team)
R. Srikrishna, Executive Director & CEO, Named the Most Promising Business Leader Third Year in a Row
Our Awards and Recognition https://hexaware.com/awards‑recognitions/
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Hexaware Technologies Limited
Annual Report 2025
From the Chairman’s Desk
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Organizations that treat identity as foundational to technology strategy will hold a structural advantage. Those that treat it mainly as a compliance checkbox will see that advantage accumulate against them.
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Dear Stakeholders,
Not every year in business marks a real turning point. CY25 did, for reasons that go beyond Hexaware's own story.
Across the boards I serve, the tone of the technology conversation changed in a way I had not seen before. Earlier waves such as cloud, digital transformation, and mobile‑first arrived with clear business cases and a fairly predictable path to adoption. What is happening now with autonomous systems feels different. Technology is moving faster than the governance frameworks around it, and that gap is showing up as a board‑level issue in companies that had no reason to anticipate it two years ago.
Questions that sounded theoretical a short while ago are now very practical. Who is accountable for machine‑driven decisions? How is training data sourced and governed? What liability attaches when an agent makes a consequential error without human review?
About 40% of enterprise applications
exist before. As these deployments
These are not IT questions. They belong on board agendas, and most boards are working out, in real time, how to respond.
will embed task‑specific agents by the end of 2026, up from less than 5% today.[1] The concern in boardrooms is not whether that happens, but whether oversight frameworks will be ready when it does. Enterprises want the productivity these systems offer. They are not willing to surrender accountability for what those systems decide.
scale, identity has become one of the most consequential security perimeters an enterprise manages, often more so than the network boundaries that dominated security thinking a decade ago.
Hexaware's theme for this year, Artificial Intelligence Led. Human Intelligence Perfected., speaks directly to this challenge. It is not a slogan. It is a description of how the company has chosen to respond to a moment that many peers are still trying to interpret. That choice, carried through in strategy, investment, talent, and governance, is our focus.
The market data reflects this urgency. The global identity and access management market is projected to grow from USD 25.96 Bn this year to USD 42.61 Bn by CY30.[3] The EU AI Act, which becomes fully applicable in August 2026, will introduce governance standards that reach well beyond European operations. Regulatory pressure is building across multiple jurisdictions at once.
That boundary, real capability with accountability intact, is the ground Hexaware has chosen to occupy. It is the right ground to be on.
For Hexaware, CY25 had an additional meaning. Our relisting in February was the largest technology services IPO India has seen, and the largest in the global technology services sector in more than a decade. More than 118,000 shareholders placed their trust in us. That is not a statistic to mention once and move past. It represents a different kind of covenant from anything a privately held business would carry, and it shaped every significant decision throughout the year.
Modernization: The cost of delay is now visible on the balance sheet
Organizations that treat identity as foundational to technology strategy will hold a structural advantage. Those that treat it mainly as a compliance checkbox will see that advantage accumulate against them.
For years, legacy modernization sat in a category boards acknowledged but often deferred. The economics of delay have now changed the discussion. Seventy percent of the software powering Fortune 500 companies was developed more than 20 years ago, with technical debt consuming up to 40 to 50% of total IT investment spend.[2] The specialist workforce that can sustain those environments continues to shrink.
Coherence As a Governance Outcome
What a board looks for, above all, is coherence between stated strategy and actual resource decisions. Words are easy. Capital allocation shows what an organization genuinely believes.
Three Shifts That Defined the Year
Urgency is not the only thing that has changed. The tools available for modernization are materially better than they were three years ago, making the case for action stronger from several directions at once. Boards that spent CY23 debating whether to act spent CY25 working out the sequence. Hexaware has been preparing for that shift for some time.
Agentic AI: Accountability is the new frontier
By that measure, CY25 was a good year at Hexaware. Investments in platforms, people, geographic presence, and acquisitions were consistent with a clearly articulated strategy rather than opportunistic responses to short‑term movements in the market. The two acquisitions completed during the year make this clear. SMC Squared
2024 was, broadly, the year than they were three years ago, enterprises decided to take AI making the case for action stronger seriously. 2025 was the year the from several directions at once. harder questions arrived. Autonomous Boards that spent CY23 debating systems that can take sequential, whether to act spent CY25 working high‑impact decisions without human out the sequence. Hexaware has been sign‑off have moved from pilots preparing for that shift for some time. to production at a pace that has caught many governance structures Identity and security: The non‑ unprepared. Model risk, data provenance, and delegated decision negotiable foundation for scale liability now sit on board agendas Every autonomous agent operates alongside credit risk and regulatory with credentials. Every workflow that compliance. For many organizations, runs without human intervention this is genuinely new ground. creates access paths that did not
Identity and security: The non‑ negotiable foundation for scale
The two acquisitions completed during the year make this clear. SMC Squared addressed a specific capability gap in GCC enablement at a time when that market is moving toward a projected USD 100 Bn in India by CY30.[4]
1 htps://www.gartner.com/en/newsroom/press‑releases/2025‑08‑26‑gartner‑predicts‑40‑percent‑of‑enterprise‑apps‑will‑feature‑ task‑specifc‑ai‑agents‑by‑2026‑up‑from‑less‑than‑5‑percent‑in‑2025 2 htps://www.mckinsey.com/capabilities/quantumblack/our‑insights/ai‑for‑it‑modernization‑faster‑cheaper‑and‑beter 3 htps://www.marketsandmarkets.com/PressReleases/identity‑access‑management‑iam.asp 4 htps://nasscom.in/knowledge‑center/publications/india‑gcc‑landscape‑report‑5‑year‑journey
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Annual Report 2025
CyberSolve brought more than 230 identity and access management specialists into the business at the moment identity security became a defining governance challenge in enterprise technology deployment. Neither deal was large. Both were well timed and strategically coherent, which is harder to achieve.
Platform investment in Amaze®, RapidX®, Tensai®, and Agentverse™ reflects a view that durable differentiation in technology services comes from proprietary capability, not headcount alone. New offices in Jersey City, Chicago, and London's Canary Wharf are decisions about proximity as much as growth. In this industry, being present where clients make decisions matters.
Revenue quality improved throughout the year. Two clients generated over USD 100 Mn in annual revenue, up from one. Four generated over USD 50 Mn, up from three. That deepening of account relationships is a better early indicator of strategic progress than any single year's revenue line.
Generating Value for Shareholders
Yet another year with strong revenue growth in a difficult macro environment. Profitability expanded. Earnings per share rose 16.2%. Operating cash flow was strong, and the year closed with no debt on the balance sheet. Dividends paid grew materially over CY24. These outcomes were delivered while the company was investing in acquisitions, platforms, and talent. That combination is important.
A public listing is not an endpoint. It marks the beginning of a different kind of obligation, built on transparency, consistency, and honest communication with the people who have placed their capital with you. That obligation does not soften when results are positive. It is the standard that governs how the company operates in all conditions.
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A public listing is not an endpoint. It marks the beginning of a different kind of obligation, built on transparency, consistency, and honest communication with the people who have placed their capital with you.
Empowering Responsible Action
Our Greatest Asset
Periods of technology transition tend to reveal what really differentiates one organization from another. In this transition, the differentiator is human judgment: the capacity for contextual reasoning, ethical decision‑making, and client relationship intelligence that no system yet replicates reliably.
Progress on sustainability at Hexaware in CY25 was not marginal. Moving from EcoVadis Silver to Gold in a single year, reaching a score of 82 and placing the company in the 98[th] percentile globally, demands operational change that goes well beyond what reporting frameworks alone can drive. We see that as evidence that sustainable practice here is a discipline rather than a communications exercise.
Hexaware closed the year with 33,844 people across more than 30 countries. Over 42,100 advanced certifications were achieved in CY25, and most employees were enabled with governed access to advanced tools via TensaiGPT. The aim is to build a workforce that is more capable, not simply smaller or cheaper. That reflects a clear view of the kind of company Hexaware is building.
CSR efforts reached 129,455 lives during the year across education, healthcare, women's empowerment, sports, and environmental work, up from 93,746 in CY24. Progress toward net‑zero Scope 1 and 2 emissions by CY40 and 70% renewable energy by CY30 remains on track. The full sustainability account is set out in this report.
IT voluntary attrition held at 11% through the year. We look at that figure not only as a human resources metric but as an indicator of organizational health and culture, a signal that often leads financial performance rather than follows it.
During the year, Rahul Dravid, one of cricket's most respected figures, joined Hexaware as Cultural Ambassador. His qualities, including discipline under pressure, integrity that does not bend to circumstance, and an ability to bring others with him through difficult passages, are qualities we recognize in this organization. The association feels accurate rather than aspirational.
Looking Ahead
CY26 begins from a position of real strength. The deal pipeline is materially stronger than it was a year ago. Investments in platforms, talent, and client relationships made in CY25 are expected to convert into returns in the year ahead. Revenue growth in CY26 is guided to exceed the 7.6% delivered in CY25, with the longer‑ term ambition of low to mid‑teens growth unchanged. Sector positioning is sound, with Banking and Healthcare and Insurance well positioned, alongside Financial Services and Global Travel and Transportation.
There is a broader commercial transition that deserves a clear view. The same capabilities that open new revenue opportunities for Hexaware can also change the economics of some existing services over time. We watch both sides of that equation carefully. The fundamentals that underpin confidence in the long‑term outcome remain the same: cash generation, client quality, platform depth, and the caliber of the people delivering against all of it.
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The shift toward intelligent, well‑governed enterprise technology is real and lasting. The companies that will lead the next decade are those that combine genuine capability with the discipline to deploy it responsibly.
To our clients, our shareholders, and every Hexawarian, thank you.
Priorities for CY26 are to realize the full value of the SMC Squared and CyberSolve acquisitions, deepen governance foundations as client deployments scale, and maintain the standard of shareholder communication that a public listing requires.
Warm regards,
Larry Quinlan
Chairman and Independent Director
The shift toward intelligent, well‑ governed enterprise technology is real and lasting. The companies that will lead the next decade are those that combine genuine capability with the discipline to deploy it responsibly. Hexaware is building that combination. It is a privilege to help oversee it.
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Annual Report 2025
From the CEO’s Desk
We pride ourselves on being first in the world to launch several new services to address growth both in IT and business. Legacy modernization, vibe coding for enterprises, and Zero License are examples in IT.
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Dear Stakeholders,
2025 was one of the most consequential years in Hexaware's history—and in the technology industry at large. It was the year AI moved from ambition to accountability, and the year we returned to public markets with a clear strategy and the execution to match.
AI – An Enormous Opportunity
Enterprises stopped asking whether to adopt AI and started asking harder questions. How do we deploy it at scale? Can we trust it at scale? Who owns the outcomes? How do we measure ROI?
AI will reduce the effort needed to deliver commoditized outcomes while rapidly opening new avenues for revenue and profit expansion opportunities across multiple fronts:
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Legacy modernization
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Getting data ready for AI
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Zero License: replacing SaaS and COTS with agentic workflows and custom code
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Security, governance, and fin‑ops for AI
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Model selection and tuning for specific use cases
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Building small language models (SLMs)
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Building AI into applications to deliver new capabilities
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Testing and securing AI
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Building and managing private inference infrastructure
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Building and managing sovereign infrastructure
Using AI To Transform the Core Business and Create New Products
From back to front, every enterprise presents a rich set of opportunities for agentic AI to augment or replace workflows, helping customers deliver faster, cheaper, and better outcomes.
The total addressable market (TAM) for this opportunity is larger than all the IT opportunities combined. Most enterprises have an order of magnitude more labor and cost deployed in their core business than in IT.
Emerging Opportunities – Robotics
Robotics will bridge the gap between AI's capabilities and many real‑world uses. The TAM for this emerging area is expected to be in the trillions of dollars. We are making early investments to be ready as this market matures.
Agility as the Core Strategy
Past changes and cycles in technology required reskilling talent and forming new partnership lanes. These will be table stakes in AI—but
entirely insufficient to capture the
new opportunities ahead. Success in the post‑AI world will not be evenly distributed; it will belong to companies that can pivot rapidly to new services, business models, and operating models.
We are rebuilding our organization in every function and geography to fully address this change. The rapidly evolving capabilities of technology and large language models (LLMs) will create new opportunities for services. Our core strategy is to consistently create new services and scale them quickly—or course‑correct quickly—based on market response. Our current goal is to launch one new service every month and have each new service reach 100 customers within 90 days of launch.
Protect and Expand the Core
Our immediate goal is to positively impact every customer, every day, with the power of AI.
Three imperatives as pertains to the core:
• Strengthen and evolve our core platforms—Tensai®, RapidX®, and Amaze®—with advanced AI capabilities to set the standard for transformation across software engineering, data engineering, and IT operations.
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Ensure every employee can harness Hexaware and customer platforms to deliver better outcomes for our customers—an approach that reflects our belief in being Artificial Intelligence led, Human Intelligence Perfected.
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Be proactive in proposing and delivering on the value of AI to all customers.
Our early proof points are that executing well against these imperatives not only protects our core business but also helps us gain market share from less capable service providers.
Winning in New Opportunity Areas
A critical dimension of rebuilding the organization is deepening our domain expertise. In the AI era, defining the problem with precision is often more valuable than solving it generically. This requires domain knowledge, an understanding of enterprise data, and the creative combination of both with AI capabilities to create new products or achieve extreme efficiencies.
We pride ourselves on being first in the world to launch several new services to address growth both in IT and business. Legacy modernization, vibe coding for enterprises, and Zero License are examples in IT. In AI for Business, examples include copilots for insurance underwriters, an investment analyst copilot, and data‑monitor agents for clinical trial processes.
Differentiation ultimately comes down to the intelligence layer underneath. Every LLM uses the same public data and is ultimately undifferentiated, expensive, and prone to hallucination.
Our strategy to solve complex, high‑ volume use cases is to build SLMs for customers that simultaneously create differentiation and address the cost and performance issues of LLMs. We foresee this becoming common across enterprises in the years ahead, and our early investments and success are positioning us for accelerated growth.
Capturing these opportunities requires more than strategy. It requires platforms, talent, and operating discipline to deliver at scale.
Foundations of Success Platforms That Industrialize AI
Our industry‑leading platforms and accelerators help us industrialize delivery and compress time‑to‑value across modernization, operations, and engineering.
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Annual Report 2025
Amaze® accelerates modernization, AI, and cloud readiness. This patented platform is now used by three of the world's top five banks.
RapidX® complements the code‑ generation agents available from big tech. While customers may choose different coding agents, the enterprise context remains the same. Leading enterprises use RapidX® to build deep context, enforce coding and architectural standards, solve complex, large‑scale legacy issues, and access agents not available in common coding tools. We also integrated RapidX® with Replit to help bridge the gap between business intent and what gets built— introducing what we call “business vibing” to accelerate early prototyping and reduce iteration cycles.
We recently launched a third generation of Tensai®. This platform moves beyond traditional task‑level automation and is built on a reasoning model that enables agents to learn, reason, and handle edge cases that many platforms still struggle to address. The foundation is a custom enterprise IT SLM and ontology built by Hexaware. This platform provides enterprise access to AI assistance via TensaiV, a speech‑native voice AI supporting 26 languages with real‑time translation. It also provides our customers with secure, governed access to advanced AI via TensaiGPT.
We recently introduced
Agentverse™—a curated marketplace of 600+ enterprise AI agents that solves for the most common use cases across seven domains. The pre‑ built agents, along with our foundation services for building, testing, deploying, and governing agents, help customers deploy agentic IT in weeks.
Talent Transformation
Our leadership is committed to learning AI daily, laying the foundation for a high‑AI‑IQ organization—a commitment that now resonates across the organization. We have 14,000 employees trained in digital
technologies, representing 81% of our tech workforce, who continue to build experience through ongoing hackathons and “vibeathons.” This is how we harness the power of platforms and turn experimentation into repeatable delivery at enterprise scale.
We closed the year with a headcount of 33,844, including net additions of 1,535. We maintained a healthy operating discipline with IT voluntary attrition of 11% and IT utilization of 80.8% in Q4—supporting both delivery excellence and scalable growth.
We also deepened our leadership, appointing Eravi Gopan to lead Technology, Products, and Platforms; Shantanu Baruah to lead Healthcare, Life Sciences, and Insurance; and Amit Vij to lead our Private Markets business.
We further strengthened our culture and leadership mindset by welcoming cricket legend Rahul Dravid as Hexaware's Cultural Ambassador. His values—discipline, integrity, and performance under pressure— resonate deeply with our people‑first culture and reinforce how we build high‑trust teams in an AI‑driven era.
The strength of our talent foundation is what makes this pace of innovation possible.
Velocity of Innovation and New Services
A critical part of our pivot and agility is innovation at velocity. Many of the new services we launch each month are the first in the world.
AI for IT—Guardrails First, Autonomy Next
We bring AI into IT under customer‑ defined guardrails while taking full accountability for outcomes.
In late 2024 and early 2025, we launched a service to modernize legacy code. For many customers, this is a critical but unsolved risk because
the time and cost involved are uncertain. RapidX® remains among the strongest platforms for modernizing applications with tens of millions of lines of code in languages such as COBOL, Natural / Adabas, and C++.
The original value proposition for SaaS was two‑fold: it gave enterprises access to industry‑best processes codified in our platforms, and it is cheaper and faster than building custom code. Customers have long resisted standardization, and the cost and time required to build learning‑ agentic workflows will continue to shrink dramatically. This presents an opportunity to replace COTS and Saas for customers who give their data, rent intelligence, and are beholden to spiraling license fees from third‑party platforms. We were first in the world to launch a Zero License offering that offers a graceful pathway for customers to exit high‑ cost licenses. This service is also backed by RapidX®'s unique capability to reverse‑engineer most COTS and SaaS functionality in days.
One of the biggest challenges in the SDLC is the gap between what the business wants and what gets built. The typical cycle involves business analysts gathering requirements and translating them for IT. A missed or incorrect definition sets coding back for weeks or months, and the code needs to be rebuilt and tested. We introduced business vibing, through which business owners can see what they want—a fully built prototype with all edge cases in a few hours, thereby eliminating expensive iteration cycles. Further, the integration of RapidX® with Replit allows customers a pathway to convert these into production‑grade, secure, and deployable code.
What this looks like in practice:
- Zero License: For a customer with dozens of workflows on a low‑ code platform, we completed the migration in a few months with an ROI of under six months.
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- Zero License: For a financial services firm with no code base underlying a legacy platform managing cash flows across a large set of assets and securities, we reverse‑engineered thousands of processes to create a pathway to modern code and agentic workflows—eliminating strategic dependence on the legacy platform.
We recently introduced Agentverse™—a curated marketplace of 600+ enterprise AI agents that solves for the most
- Zero License: We eliminated a range of non‑functional licenses—SAS to Python, TIBCO to Spring, Autosys, and MuleSoft to cloud‑native services for multiple customers.
common use cases across seven domains.
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Data and Analytics: A global mining enterprise had knowledge siloed across telemetry, documents, and operational systems. We unified it into a natural language interface using Azure OpenAI and RAG—improving first‑ time fix rates by 65% and reducing work‑order closure time by 15%.
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work‑order closure time by 15%. full lifecycle using AI agents—cutting Selected Client Outcomes Across
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• Digital IT Operations: A British manual effort per case by 80%, case Industries home improvement retailer creation to under five minutes, and • Healthcare and Life Sciences: A was stuck at 35% automation. achieving 100% SLA compliance global CRO was spending twenty
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Ontology‑driven AI agents with with zero regulatory breaches. minutes classifying each clinical self‑healing capabilities pushed it trial document manually. We past 70%, cut mean time to repair AI for Business—Building Agentic deployed deep learning and AI by up to 45%, and reduced costs by AI Models Together automation, bringing it down to
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up to 45%.
• Healthcare and Life Sciences: A global CRO was spending twenty minutes classifying each clinical trial document manually. We deployed deep learning and AI automation, bringing it down to under a minute and processing three million documents a year at 95% efficiency with full audit integrity.
Our approach to AI for Business is built on six foundations:
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Cloud: A global biotech leader's on six foundations: onboarding for studies was year at 95% efficiency with full taking six to eight weeks • Enable democratization of AI audit integrity. across fragmented systems. through a solid foundation for • Banking: Decades of legacy
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We consolidated onto a GxP‑ building, deployment, security, and systems at a North American
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validated Databricks platform— observability for agentic AI built and bank were slowing modernization.
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reducing onboarding to 2.5 deployed in weeks. We automated COBOL parsing,
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weeks and achieving 30% cloud • Map industry processes in detail at extracted business logic, and cost optimization. L1 to L4, with a mature point of view generated modern APIs—cutting
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• Digital and Software Services: on where AI can transform each one. migration time by 98% and post‑ For a US semiconductor company, migration defects by 75%.
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Digital and Software Services: on where AI can transform each one. For a US semiconductor company, • Create an enterprise taxonomy and we built a modular agentic AI stack ontology layer.
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with reusable SDLC capabilities and a modernization accelerator— • Build SLMs if the use case and reducing manual context‑gathering volumes merit it. by 70% and accelerating first‑draft modernization outputs by 50%. • Deploy a library of 600+ pre‑built agents through Agentverse™ for
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• Business Process Services: A common domain use cases.
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Create an enterprise taxonomy and ontology layer.
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Financial Services: The largest mortgage financier in the US had a fragmented BI environment where answers took too long. We replaced it with an agentic AI platform with natural‑language querying, reducing time‑to‑ answer by 80% and enabling the review of an additional nine million loans annually.
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Business Process Services: A common domain use cases.
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global CRO's pharmacovigilance intake was entirely manual and • Co‑create innovation for customer‑ email‑driven. We automated the defined use cases.
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Annual Report 2025
- Global Travel and
Transportation: Modernizing
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aircraft maintenance. An airline spends an average of 5 Mn pa per aircraft on maintenance. Complex documentation is brought to life for engineers through AI's multimodal capabilities, delivered via VR at the point of repair and in creating post‑repair documentation.
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Manufacturing and Consumer: A US convenience store chain had customer data fragmented across 250+ applications. An AI‑driven micro‑moment engagement solution unified it and predicted behaviors—delivering a 75% increase in revisits and a 136% boost in click‑through rates.
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Hi‑Tech and Professional Services: A Big Four firm embedded AI across audit workflows with agent‑to‑agent orchestration—and is used daily by all their auditors globally.
Co‑creating New Revenue Streams with Clients
Another example of innovation is to create new revenue streams with customers. The concept is that we will use customers' data, a combination of both our domains, and our technology expertise to create new products for the industry in which our customer operates.
Our early success is a Fortune 500 Hi‑Tech customer, with whom we are creating complex AI agents for the factory shopfloor, driving adoption of AI models trained on their data to improve finished output as well as fab yield, and we will take this suite of solutions to market. This is being built on years of proprietary customer data from thousands of sensors, applications, and activities in their factories.
Through all of this change, some things have remained constant, and they matter as much as anything we have built.
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This year, as every year for the past 11 years, we were among the top of the industry NPS score. Equity built with customers from decades of excellence in delivery, combined with deep knowledge of our customers' technology, culture, and processes, is our most defensible moat.
What Did Not Change
Commitment to Delivery Excellence and Building Trusted Relationships
This year, as every year for the past 11 years, we were among the top of the industry NPS score. Equity built with customers from decades of excellence in delivery, combined with deep knowledge of our customers' technology, culture, and processes, is our most defensible moat. Customers need a partner they can trust to deploy technology they cannot fully trust.
NPS Benchmarks**
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High Median Low
71.0
65 Hexaware
47.0
26.0
Hexaware is in the
top 85 [th] percentile
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Commitment to the Highest Standards of Corporate Governance
Equally unchanged is our commitment to the highest standards of corporate governance. Strong governance is foundational to trust, especially in a period of rapid technological change and public market scrutiny. Our Board continues to provide rigorous oversight, strategic guidance, and independent judgment, while our management team remains deeply committed to disciplined execution, transparency, and accountability in every aspect of the business. Together, this partnership ensures that growth is pursued responsibly, risks are thoughtfully managed, and stakeholder interests are consistently balanced for long‑term value creation. Our governance practices have also been recognized through multiple external benchmarks and awards, reinforcing that strong governance at Hexaware is not aspirational, it is embedded in how we operate every day.
Building a Great Brand
Following our debut in the Brand Finance IT Services Top 25 global rankings in 2025, we strengthened our position in 2026 with our brand value rising to USD 879 Mn. We were also recognized as the second fastest‑growing Indian IT services brand by brand value and are now within reach of the USD 1 Bn mark. Our AA+ brand rating remained stable, placing us seventh in India and fourteenth globally by brand strength among IT services brands.
Commitment to a Sustainable Future
We approach sustainability the same way we approach delivery: with measurable goals and operational rigor. We made significant progress in renewable energy adoption, emissions reduction, and waste practices. We are building a company that can grow responsibly for the long term—because resilience is not
only financial; it is environmental and societal as well.
About 83% of electricity used at owned facilities came from renewable sources; 59% of total energy consumed across all India locations was fed from green power. We achieved zero waste to landfill at our owned facilities. 129,455 lives benefited through CSR efforts across education, healthcare, environment, and empowerment initiatives. We earned EcoVadis Gold—a score of 82, 98[th] percentile, top 5% globally—and an S&P Global CSA score of 83 out of 100, at the 97[th] percentile. CDP scores for Climate and Water Security both improved to B.
Building New Capabilities Through Strategic M&A
Global Capability Centers (GCCs) have been the biggest growth engine for Indian IT. With SMC Squared, we have expanded our ability to help enterprises build and scale GCCs. Over a thousand new GCCs are expected to be established in the next few years, and SMC brings an outstanding track record in setting up these centers for customers. This expertise, combined with our transformation capabilities, enables us to offer full lifecycle services to customers to establish and operate GCCs, leveraging both human talent and agentic AI.
The hardest ceiling for AI adoption is due to concerns about securing AI. With CyberSolve, we have deepened our expertise in security, reinforcing the governance foundations enterprises need to scale AI.
Financial Performance and Shareholder Value
A defining milestone this year was our return to the public markets in February 2025 through a USD 1 Bn offering—the largest IPO by a technology services company in India and the largest technology services IPO globally in over a decade, a strong
validation of our strategy, execution, and the trust our stakeholders place in Hexaware. Against a market shaped by uncertainty and rapid technological shifts, we remained focused on profitable growth, operational efficiency, and strong cash generation.
We delivered CY25 revenue of USD 1,537.4 Mn, representing 7.6% year‑on‑year growth, and expanded profitability with a CY25 EBITDA margin of 17.1%, up approximately 120 basis points year on year. Basic EPS reached INR 22.51, up 16.2% year on year, supported by strong cash performance with operating cash flows of INR 17,391 Mn and cash conversion of 75.6%. We ended the year with a closing cash and cash equivalents (inc. restricted and MF Investments) of USD 237 Mn, reinforcing our ability to invest in innovation‑led growth while maintaining financial resilience.
Looking Ahead
We have made focused bets on growth accelerators—becoming more meaningful in the technology segment, expanding into core healthcare, accessing private market companies, and investing in AI to create new services and revenue streams. Consequently, we are well poised to accelerate growth.
I want to thank our clients for their trust, our shareholders for their belief in our growth, and Hexawarians for the talent, curiosity, and discipline they bring every day. Our purpose remains constant: to create smiles for all our stakeholders, and in an AI‑first era, we are more committed than ever to delivering that promise.
Warm regards,
R. Srikrishna
CEO and Executive Director
**Industry scores based on studies conducted by Feedback Insights in the last 18 months
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Hexaware Technologies Limited
Annual Report 2025
From the CFO’s Desk
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The balance sheet began the year strong and ended it stronger—not through passivity, but through deliberate capital allocation, with every dollar deployed backed by a clear strategic rationale.
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Dear Stakeholders,
When Hexaware relisted on the BSE and NSE on February 19, 2025, the business did not change, but the weight of accountability that comes with running it publicly did. Our relisting in February was the largest technology services IPO India has seen, and the largest in the global technology services sector in more than a decade. Over 118,000 shareholders have placed their trust in us. That is not a statistic to mention once and move past. It represents a different kind of covenant from anything a privately held business would carry, and it shaped every significant decision throughout the year.
Financial Performance
The year did not make it easy. Enterprise spending stayed cautious; the macroeconomic environment offered little in the way of tailwinds;
and technology budgets faced harder questions than in prior years. Against that backdrop, revenue for CY25 reached USD 1,537 Mn, up 7.6% in USD terms. More telling than the single‑year number is the trajectory it sits within—USD 1,256 Mn in CY23, USD 1,429 Mn in CY24, USD 1,537 Mn in CY25. That kind of consistent compounding does not come from any one vertical or geography doing exceptionally well. In CY25, Financial Services, Travel and Transportation, Banking, and Healthcare and Insurance grew significantly. The Americas grew 9.5%.
What gave this office the most satisfaction, though, was not the revenue line but the continued expansion in profitability. For the third consecutive year, profits grew faster than revenue. Reported EBITDA margin reached 17.1%, expanding 121 basis points over CY24, with absolute EBITDA growing 20.7%. Basic EPS rose to INR 22.51, up 16.2%, even as the company continued investing in its next chapter. Operating cash flow grew 12.3% to INR 17,391 Mn, with cash conversion at 75.6%. Days Sales Outstanding stood at 67 days, reflecting tight operational discipline. The year closed with cash and cash equivalents (inc. restricted and MF Investments) of USD 237 Mn and no debt on the balance sheet.
Dividends paid grew 31.6% to INR 6,995 Mn, up from INR 5,314 Mn in CY24. (Dividend per share in CY25 was INR 11.5, 51% of consolidated PAT; CY24 was INR 8.75 per share, 45% of PAT.) For shareholders who joined and those who have been with the company longer, the year reflected a clear financial impact: growing earnings while increasing shareholder returns, even as the business continued to invest for the future.
A Year of Considered Investment
The balance sheet began the year strong and ended it stronger—not through passivity, but through
deliberate capital allocation, with every dollar deployed backed by a clear strategic rationale.
Value Delivered, Across the Board
Behind every number in this report is a set of people this business exists to serve.
Two acquisitions, SMC Squared
and CyberSolve, were completed through the year, expanding • For our clients: Revenue quality capability in areas where client improved alongside volume. Two demand was building. These accounts crossed USD 100 Mn in investments were complemented annual revenue, up from one in CY24, by continued investment in the and four crossed USD 50 Mn, up company's proprietary platforms and from three. The increasing scale of delivery ecosystem. client relationships reflects deeper partnerships and greater integration The theme of this annual report, into clients' transformation programs.
The theme of this annual report, Artificial Intelligence Led. Human Intelligence Perfected., reflects where much of that investment is now focused and the capabilities it is beginning to unlock.
• For our communities: About Intelligence Perfected., reflects INR 187 Mn was invested across where much of that investment is education, healthcare, women's now focused and the capabilities it empowerment, sports initiatives, rural is beginning to unlock. development, and environmental stewardship throughout the year, Through CY25, we continued reaching 129,455 lives, up from building out Amaze®, Tensai®, and 93,746 in CY24. RapidX®, the platforms that sit at the heart of how we deliver for • For our investors: EPS grew 16.2%, clients. RapidX® was integrated dividends increased 31.6%, and the with Replit, which has significantly balance sheet strengthened further accelerated how quickly our teams over the course of the year. can turn a business idea into working software. In early 2026, we The Year Ahead also launched Agentverse™, putting over 600 enterprise AI agents in the Looking into CY26, the business enters hands of clients who are moving the year in a stronger position than it beyond pilots into real operational did at the start of CY25. Our guidance change. In parallel, the Zero License incorporates this transition period, Enterprise model is gaining traction and we have clear visibility into the underlying drivers. with clients rethinking what they truly need from their software estate and what they would rather As the year progresses, the focus build themselves. remains unchanged: disciplined
As the year progresses, the focus remains unchanged: disciplined execution, measured investment, and consistent delivery for clients and shareholders.
Alongside, cloud transformation, legacy modernization, agentic operations, and deeper partnerships with AWS, Snowflake, Databricks, and Microsoft Fabric all gathered pace.
The test of a first full year as a public company is not whether the numbers look good in isolation. It is whether the financial discipline that supported the listing holds when the market is watching every quarter. In CY25, it did.
Internally, upskilling in next‑gen technologies continued at scale so that the people behind these platforms could keep pace with what they make possible. New offices in Jersey City, Chicago, and London's Canary Wharf brought the business physically closer to clients in their most important markets, while ERP modernization progressed internally.
Warm regards,
Vikash Kumar Jain
Chief Financial Officer
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Hexaware Technologies Limited
Annual Report 2025
From the COO’s Desk
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AI is not being developed at Hexaware as a separate layer of capability. It is increasingly being built into the way the company operates across offerings, delivery, and internal functions.
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Dear Stakeholders,
CY25 was a year of unusual operational intensity for Hexaware. A landmark IPO. Two acquisitions. New delivery centers opened as others continued to scale. Close to a thousand campus hires joined the organization while core systems supporting that growth were still being built out. There was very little in the way of sequence. Much moved forward at the same time.
What allowed that to happen was not created in a single year. It was the result of decisions made consistently over time about where to invest, how to build capability, and how to run the organization with discipline. Those decisions have a cumulative effect. In 2025, that became visible in a more demanding way than before.
A deeper shift also came into clearer focus through the year. AI is not being developed at Hexaware as a separate
layer of capability. It is increasingly being built into the way the company operates across offerings, delivery, and internal functions. That matters because operating leverage, delivery quality, and speed of execution will increasingly be shaped by how well organizations apply these technologies at scale, not simply by how they describe their ambitions.
Building Where Talent Lives
The expansion of delivery capacity in Coimbatore, Dehradun, and Hyderabad in India reflects a long‑held view that enduring capability is built by going where strong talent already exists. These were not decisions driven primarily by cost. They were about access to skill, stability, and long‑term operating strength.
Coimbatore is now approaching 250 employees, and Dehradun is close to 200. Hyderabad, which became operational in February 2026, is expected to grow to more than 500 through the year. That growth is important, but it is only part of the story. What matters more is whether these centers are able to operate at the standards our clients expect and the business demands—supported by strong leadership, training, systems, and consistent execution.
Transforming the Operating Model
Hexaware has been an early partner of Replit, applying its capabilities across client engagements as well as in internal transformation. Together with our RapidX® platform, it has helped accelerate the path from idea to working prototype. Supporting this effort is the Center of Excellence for AI and software development at our Chennai campus, where these capabilities continue to be developed and applied.
The more consequential story, however, is how the company began reshaping its internal operations during the year. First Steps, a
vibe‑coded onboarding platform built in‑house, replaced a fragmented new hire experience. Talent Quest, a GenAI‑based interview platform, is reducing reliance on third‑party selection tools. A demand‑supply matching platform built on agentic AI is improving how skills are aligned to roles. An Operations Command Center is providing real‑time visibility into critical metrics, enabling earlier intervention and stronger control. Across enabling functions, the use of AI to improve quality and productivity is no longer being treated as optional.
This shift is notable not only because of the tools involved, but because much of it has been developed internally. The AgentsinAction hackathon, for example, focused on real enterprise problems using agentic AI, was one indication of the depth of capability now being built inside the organization.
Enabling Capability at Scale
Talent remained central to the operational agenda in CY25, with a deliberate focus on building quality at scale through a balanced mix of campus hiring and experienced lateral talent.
About 1,000 Mavericks joined Hexaware and went through the Blended Learning Foundation program in 2025. GenAI was part of that from the beginning. Some of them went on to secure 5‑star HackerRank ratings. Across the company, consultants also continued building AI capability through role‑based learning paths and deeper domain tracks.
More than 80% of our experienced consultants took part in learning during the year, much of it focused on AI. We also saw over 42,000 advanced certifications completed. While encouraging, by itself it doesn't mean much. What really counts is whether that capability shows up in delivery— whether teams are solving better, moving faster, and executing with more confidence. That is the real test.
The company takes a clear position on AI in delivery: where it improves quality, speed, or relevance, it is used, even when it challenges legacy assumptions or traditional revenue models. That shift is intentional and reflects the conviction here.
Former Indian cricket captain and coach Rahul Dravid joined as Cultural Ambassador during the year. Discipline sustained over a very long career. Integrity that did not bend, and the ability to make the people around him better. Those qualities are not foreign to this organization. The association felt right because it felt accurate.
Looking Ahead
The work in CY26 is clear. Integrate well. Strengthen what has been built. Execute with consistency.
SMC Squared and CyberSolve now need to be fully absorbed into delivery. That is when the value becomes real. Hyderabad needs the same patient build that earlier centers received. The internal platforms built in 2025 now need to settle into the business and prove themselves over time. They also need time to become the infrastructure they were designed to be.
Today, more than 33,000 people
across 30+ countries depend on Hexaware being well run, clear in direction, and disciplined in how it grows. That becomes harder at scale—and more important. Execution, ultimately, is what will set the boundary of what we can achieve.
Warm regards,
Vinod Chandran
Chief Operating Officer
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Annual Report 2025
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AI
AN OVERVIEW
Vision and Strategy
Hexaware's AI strategy is built to help customers unlock measurable value by integrating AI across IT operations, business workflows, and the enterprise. Our approach is built on three strategic pillars, guided by a maturity journey that advances customers from AI‑assisted to fully AI‑native organizations.
AI for IT
AI for Business Foundational AI
Enterprise AI shifted rapidly in CY25 with agentic workflows, coding agents, composable architecture, and physical automation redefining expectations. By CY26, novelty has given way to demand for practical impact, strong governance, and scalable, enterprise‑ready AI.
This context positions Hexaware's strategy as deeply relevant to customers, as they want:
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Practical, enterprise‑ready AI solutions
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Safe, governed, and scalable implementations
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Improved everyday processes with AI
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Our strategy directly aligns with where the market is headed.
- Digital Assurance: AI‑powered testing and specialized AI assurance enable faster, high‑quality releases with lower cost of quality and trusted, governable outcomes across IT and business operations.
develops agile solutions, orchestrates workflows, manages dynamic operations, ensures robust governance, empowers the workforce, and measures impact. Hexaware has built IP & accelerators that support the customer journey.
We are investing in AI literacy and talent at scale, while deepening partnerships with Microsoft, AWS, Google Cloud, and foundational model providers. In CY25, our AI roundtables engaged 270+ companies and 400+ C‑suite leaders, reflecting strong cross‑industry momentum.
AI for IT
- Data: Agentic AI enhances every stage of the data and analytics value chain, accelerating readiness, improving insights, and enabling AI‑native ecosystems through autonomous agents, strong governance, and reusable components.
Customers define their governance standards, compliance rules, and risk boundaries. Hexaware embeds AI into every aspect of IT operations to increase speed, reduce errors, and leverage AI for routine tasks. Key focus areas include:
Offerings and Technology
Hexaware helps customers adopt AI in two major domains, IT and Business, supported by helping customers implement a strong Foundational Layer for AI, ensuring long‑term scalability, governance, and enterprise integration.
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AI Ops: In IT operations, agentic AI moves IT from traditional to autonomous operations, using multi‑agent intelligence to plan and execute tasks with minimal intervention. Digital coworkers resolve incidents, performance, and cost issues—boosting efficiency, experience, and innovation focus.
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SDLC: Hexaware accelerates
SDLC value through rapid AI prototyping (vibe coding), AI‑driven engineering (vibe engineering), and Copilot‑enabled adoption. RapidX® modernizes legacy systems, while a zero‑license approach replaces costly SaaS with lean agentic solutions—boosting agility, governance, automation, and ROI.
Foundational Layer for AI
A successful AI transformation is a structured, multi‑stage journey that aligns AI with business priorities, builds scalable infrastructure,
AI for Business
While AI for IT focuses on operational efficiency, AI for Business centers on competitive differentiation. Enterprises want agentic AI models that automate multi‑step workflows, support customer‑facing journeys, and enable faster decision‑making.
Customer Priorities
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Front‑office transformation (customer service, sales, support, marketing)
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Middle‑office optimization (risk, planning, procurement)
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Back‑office automation (HR, finance, operations)
Hexaware collaborates with clients to architect and deploy agentic AI models designed for sustainable competitive advantage and quantifiable ROI.
The Agentverse™ platform offers 600+ ready‑to‑use AI agents across the Foundational Layer, IT, and Business.
Our solutions are built on a cloud‑native, multi‑cloud stack with AI‑ready data foundations, LLM lifecycle services, RAG, MCP, multi‑agent frameworks, secure APIs, voice‑enabled AI, and modernized MLOps. This architecture drives measurable impact—delivering 10– 30% gains in SDLC efficiency, 60–80% improvements in contact center efficiency, and up to 80% reductions in service desk costs.
CY25 Highlights and Impact
In CY25, Hexaware was recognized as a Leader in two key quadrants— Strategy and Consulting Services – Midsize, and Development and Deployment Services – Midsize—in the ISG Provider Lens® Generative
AI Services 2025 report and as AI Implementer of the Year at the AI Summit NYC 2024.
We launched Agentverse™, RapidX® SDLC acceleration platform, and TensaiV, a speech‑native voice AI supporting 26 languages with real‑time translation. We trained 81% of our tech workforce; employees achieved 42,000+ advanced certifications; we ran five GenAI hackathons; and 9,300+ employees attained advanced GenAI certification internally. These initiatives positioned AI as a growth accelerator for our clients and a core driver of our own enterprise transformation.
While AI for IT focuses on operational efficiency, AI for Business centers on competitive differentiation.
Enterprises want agentic AI models that automate multi‑step workflows, support customer‑facing journeys, and enable faster decision‑making.
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Hexaware Technologies Limited
Annual Report 2025
Service Lines
Cloud Services
AI CASE STUDY
Architecture Copilot: Automating Architecture Document Generation with RAG on AWS
AN OVERVIEW
Business Context and Vision
Hexaware's Cloud Services form the strategic backbone of enterprise transformation, enabling AI‑first modernization tightly aligned to industry‑specific business outcomes. Beyond migration and modernization, Hexaware delivers intelligent, production‑ready cloud environments that accelerate time‑to‑value through proprietary tools and hyperscaler‑native accelerators. Our AI‑infused approach, including generative AI, MLOps, AIOps, and advanced analytics, optimizes operations, ensures security and governance, and creates frictionless platforms that enable clients to focus on strategic priorities and growth.
Capabilities and Value Proposition
The Cloud business unit provides AI‑first solutions across multi‑cloud architectures, combining proprietary IP—Amaze® for cloud transformation, Tensai® for automation, and RapidX® for application modernization—with hyperscaler partnerships: AWS, Microsoft, Google Cloud, Snowflake, and Oracle. This approach delivers measurable outcomes, including faster development, cost savings, improved efficiency, and compliance, across finance, healthcare, manufacturing, and retail sectors.
CY25 Portfolio Evolution and Key Highlights
In CY25, we accelerated our AI‑first cloud position, moving clients from technical migrations to outcome‑driven, sustainable platforms. Key client engagements included: AI‑assisted application modernization for a major insurance enterprise, portfolio modernization using Amaze® for a global financial services leader, application sustainability and technical debt reduction for a large mortgage firm, and AI‑enabled regulatory pack
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generation for a banking client, leveraging LLM‑assisted documentation and automated evidence collection.
In CY25, we accelerated our AI‑first cloud position, moving clients from technical migrations to outcome‑driven, sustainable platforms.
New launches included the AI Landing Zone for production‑ready AI workloads, non‑functional modernization offers like TIBCO to Java Springboot, Autosys to Airflow and Oracle to PostgreSQL, and a modernization‑led cost takeout service combining refactor‑first modernization with AI‑driven workload profiling and rightsizing, enabling structural TCO reduction.
Hexaware's 2025 progress was validated by multiple recognitions: AWS Premier Partnership, selection as an AWS Transform vendor, Microsoft Advanced Specialization for “Build AI Apps with MS Azure,” GCP Managed Services Partner, and ISG leadership positions in both AWS Ecosystem Partners and Multi Public Cloud Services 2025 quadrants, affirming our multi‑cloud, AI‑enabled capabilities and industry‑focused IP.
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Human Intelligence in the Loop
Client Challenge
- Traceability strengthened through sourced excerpts and metadata
A leading mortgage firm experienced The team took deliberate steps to persistent delays in architecture manage quality, compliance, and • Lower engineering overhead documentation, with teams spending continuous improvement: via managed embedding and weeks on manual drafting instead of retrieval workflows high‑value design activities. Critical • Hexaware designed section‑aware content was distributed across prompts and optimized Confluence pages and FHA‑mandated RAG workflows SharePoint libraries, requiring • Retrieval accuracy tuned using architects to manually assemble and cross‑reference more than 20 metadata, embeddings, and AI‑led drafting vector‑DB queries document sections before reviews accelerated • could begin. As a result, approval Architects review, refine, and delivery, while cycles often extended from weeks to several months. finalize every section prior to approval human intelligence ensured • Feedback loops continuously architectural improve relevance, consistency, and structure integrity, 2 • Private data stayed within the compliance, and AI‑led Solution customer's secure environment trust at scale.
- The team took deliberate steps to manage quality, compliance, and • Lower engineering overhead continuous improvement: via managed embedding and retrieval workflows
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• Prompt templates aligned outputs We built an Architecture Copilot that to internal design standards and turns approved internal knowledge governance requirements into structured draft documents.
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- Retrieval‑Augmented Generation (RAG) on AWS Bedrock for architecture document generation
Business Impact
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Source repositories include Business Impact Confluence and FHA SharePoint libraries exported to Amazon S3 Architects gained significant
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• AWS Bedrock Knowledgebase efficiency and control through the following outcomes:
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AWS Bedrock Knowledgebase handles chunking, embeddings, and vector storage
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70–80% of initial draft creation automated
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Amazon Aurora PostgreSQL (vector‑enabled) operates as the • Weeks‑to‑months reduced production vector database (DB) to days for fast, on‑demand
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• draft generation
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Claude, accessed via AWS Bedrock, generates section‑ready • Consistency improved through draft content standardized templates and
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• Secure UI and chat interface approved patterns enables architects to request, review, and refine drafts on demand
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Hexaware Technologies Limited
Annual Report 2025
Microsoft Practice
AI CASE STUDY
Agentic Insurance Copilot for Faster Underwriting Intake
AN OVERVIEW
Business Context and Vision
We are a Microsoft Managed Partner in the Enterprise Systems Integrators (ESI) group, one of only 45 partners globally focused on Microsoft's enterprise customer base. Our Microsoft practice helps clients modernize on Azure, adopt AI in real business workflows, and strengthen cloud security across complex estates.
Key Capabilities
Our portfolio is designed for fast implementation and co‑sell with Microsoft. It includes eight Azure Marketplace solutions across AI Business Solutions, Cloud & AI Platforms, and Security, along with industry solutions for Healthcare and Life Sciences, Professional Services, Banking, and Financial Services. These offerings are transactable and deployment‑ready, built to shorten the path from design to live use.
CY25 Highlights
In CY25, we deepened both capability and joint go‑to‑market alignment with Microsoft. We achieved six Microsoft Advanced Specializations: Analytics, Data Warehouse Migration, Build & Modernize AI Apps, Low Code App Development, Threat Protection, and Cloud Security, reinforcing our technical credibility. We were also recognized as a Frontier Firm and Customer Zero for AI, reflecting our leadership in agentic AI and Azure‑native adoption within enterprise environments. In addition, we were invited to Microsoft's Cybersecurity Investment (CSI) Program, unlocking advisory incentives, FastTrack Security referrals, and structured GTM support to help customers strengthen their security posture on Azure.
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Human Intelligence in the Loop
Client Challenge
Business Impact
A leading UK insurer needed to speed up underwriting intake and appetite decisions across complex commercial accounts. Submissions arrived in varied formats with high volumes and tight response expectations.
The combined AI + human model improved speed, consistency, and focus for the underwriting team.
The design kept underwriters firmly in charge, with AI acting as a digital collaborator.
Key outcomes for the client included:
Human expertise guided the copilot • Around 90% of initial triage in several ways: automated for complex accounts, • Underwriters and product owners substantially reducing manual defined what “good triage” looks intake effort
like and which attributes matter • Faster appetite decisioning, most for appetite decisions
Manual triage meant underwriters spent valuable time reading documents, extracting key facts, and doing first‑level appetite checks. This led to inconsistent triage decisions, slower broker responses, and less time for deep risk analysis. The client wanted an AI‑led way to automate early‑stage intake without losing human control over risk decisions.
• Faster appetite decisioning, most for appetite decisions giving underwriters more time for • Business teams validated early high‑value analysis and improving AI outputs, refining prompts, broker response times thresholds, and configurations • Better prioritization of complex based on real cases
- Better prioritization of complex risks, as routine cases were handled more efficiently by AI‑supported workflows
• Governance teams set boundaries for which decisions AI‑supported workflows must remain human‑only and reviewed explainability reports for Because Insurance Copilot is modular ongoing assurance and persona‑based, it can be adapted to other lines of business and geographies with minimal change.
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AI‑led Solution
Hexaware implemented an Insurance Copilot using agentic AI and GenAI, orchestrated on Agentverse™, to support different underwriting personas.
AI accelerated The solution delivered several underwriting core capabilities: intake and appetite • Interpreted submission documents and checks; human emails, extracting key risk attributes and intelligence normalizing them into a structured view ensured risk • Assisted with appetite checks by selection remains mapping submission profiles to underwriting rules and guidelines fair, compliant, • Proposed triage outcomes and and aligned to the next‑best actions that underwriters insurer’s strategy. could quickly accept, adjust, or override
The solution delivered several core capabilities:
- Provided persona‑specific views (for underwriters, operations, and leadership) without disrupting existing policy and core systems
Built‑in Responsible AI controls ensured explainability, data accuracy, and governed decisioning at every stage.
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Hexaware Technologies Limited
Annual Report 2025
Google Cloud Practice
AI CASE STUDY
Amaze®‑driven Modernization of a Core Treasury System
AN OVERVIEW
Business Context and Vision
We are a strategic Google Cloud partner helping enterprises move from legacy and on‑premises estates to modern, cloud‑native architectures on GCP. Our focus is to combine data, AI, and automation so clients can modernize core platforms while staying secure, compliant, and cost‑efficient.
Key Capabilities
Our Google Cloud portfolio spans the full cloud lifecycle from design to optimization. We provide services across Design & Build, Secure & Run, Data & AI, and Optimize, anchored by a Google Cloud Data & Analytics Specialization and industry accelerators for BFSI, Healthcare, Retail, and Travel. AI‑powered offerings in SDLC, customer experience, IT operations, and Amaze®‑based cloud journey automation help clients move faster while maintaining control.
CY25 Highlights
During CY25, we expanded both specialization and market traction on GCP. We secured Google Cloud Data & Analytics Specialization, positioning Hexaware as a trusted partner for modern data platform transformation. We also scaled migration programs that move clients from legacy or on‑premises environments to GCP using accelerated assessment, automated landing zones, and modernization pipelines. Alongside this, we launched industry‑aligned GCP offerings across BFSI, Healthcare, Retail and Travel, strengthening joint go‑to‑market motions and improving co‑sell momentum with Google Cloud teams.
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Client Challenge
A leading financial services institution in Mexico needed to modernize its core treasury system. The application was a monolithic, on‑premises solution built years ago on older technologies and databases.
Change was slow, maintenance was costly, and scaling was difficult. The client wanted to move to a modern, cloud‑native architecture on Google Cloud Platform (GCP) without disrupting critical business processes or compromising security and compliance.
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AI‑led Solution
Hexaware used Amaze®, its AI automation‑led modernization platform, to transform the treasury system end to end on GCP.
The modernization included multiple AI‑accelerated steps:
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Decomposed the monolithic application into 24 microservices, making each module independently deployable and easier to evolve
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Rebuilt over 400 screens from AngularJS to the latest Angular framework, improving performance and user experience
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Migrated 600+ database objects from Oracle and SQL Server to PostgreSQL on GCP using Amaze® automation for schema and data conversion
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Human Intelligence in the Loop
Amaze® automated much of the analysis, code transformation, and database migration, but architecture and quality remained under human control.
Our teams and the client jointly:
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Defined the target microservices blueprint and service boundaries
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Resolved functional gaps, edge cases, and integration issues across 10+ connected systems
• Tuned performance and UX based on real user expectations and operational needs
- Conducted end‑to‑end testing across modules and interfaces to ensure functional parity and stability
AI accelerated large‑scale cloud modernization; human engineering expertise protected functionality, security, and business continuity.
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Business Impact
The program delivered strong, quantifiable outcomes and a reusable modernization pattern.
Results included:
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400+ screens rebuilt, monolith transformed into 24 microservices, and 600+ DB objects migrated to PostgreSQL on GCP
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Around 50% improvement in UI performance and remediation of 1,340 legacy vulnerabilities, strengthening security and resilience
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Automated pipelines across all modules, batches, schedulers, and deployments, improving speed and consistency
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Delivery in 40 weeks across 4 releases, with a CSAT score of 7/7, reflecting high client satisfaction
The approach is now reusable for other legacy estates moving to GCP.
- Established DevOps pipelines with CI / CD and Terraform, automating build, test, and deployment for all components
The result was a cloud‑native, future‑ready platform tightly integrated with GCP services.
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Hexaware Technologies Limited
Annual Report 2025
Amazon Web Services (AWS) Practice
AI CASE STUDY
Agentic AI Assistant for Incident Resolution in Financial Services
AN OVERVIEW
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Business Context and Vision
Key Capabilities
CY25 Highlights
We deliver end‑to‑end cloud transformation on AWS. Our recent launches include PaymatiX™ on AWS for cards and payments analytics and RapidX® on AWS for GenAI‑driven SDLC acceleration. We also offer nine AWS Marketplace solutions, such as Intelligent Resolution Assistant, Intelligent DataOps Assistant, and Intelligent Document Processing, giving clients ready‑made entry points into modernization and AI adoption.
In CY25, we strengthened both our partnership tier and the depth of our solutions on AWS. We were upgraded from AWS Advanced to AWS Premier Tier Partner and selected as a Launch Partner for AWS Transform, reflecting our scale and capability across cloud modernization. We secured multi‑million annual recurring revenue (ARR) wins in application and database modernization and VMware exit for leading financial institutions, demonstrating our ability to handle large, complex estates. We have also achieved the Amazon Connect Service Delivery Program (SDP) validation and submitted for AWS GenAI Competency, laying the foundation for the next wave of AWS‑native, AI‑driven transformation programs.
Hexaware is a top‑tier partner with AWS, and our Premier Tier partnership with AWS is underscored by a Strategic Collaboration Agreement (SCA) and deep expertise across six competencies and seven Service Delivery capabilities. Our AWS Business Unit enables enterprises to modernize applications, databases, and data platforms while using AWS‑native services and GenAI to improve speed, resilience, and efficiency. We focus on app and DB modernization, VMware exit, data and analytics, and AI‑augmented engineering for data‑intensive industries.
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• Provided a conversational Business Impact AI interface so engineers could ask natural‑language The assistant reshaped how the client questions and get precise, discovers, reuses, and operationalizes context‑aware answers incident knowledge.
Client Challenge
A leading US financial services institution wanted to strengthen its technology backbone as it grew. The DataOps and support teams were heavily reactive, spending too much time firefighting data pipeline incidents.
• Offered a unified dashboard of incident trends, KPIs, and The client saw significant recurring patterns to support improvements: proactive improvements • Around 67% faster resolution extraction, as teams spent far The architecture used vector search, less time searching for relevant RAG pipelines, and specialized past fixes
Engineers had to manually search Jira, The architecture used vector search, Slack, and Confluence to find similar RAG pipelines, and specialized past issues and proven fixes. This agents, all deployed with AWS slowed incident resolution, increased guardrails and security controls. downtime risk, and made it difficult to consistently reuse institutional knowledge across teams and shifts.
• Approximately 3x increase in retrieval efficiency, with conversational search replacing manual multi‑tool queries
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- Better visibility into recurring issues and trends, enabling more proactive problem management and reduced downtime risk
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Human Intelligence in the Loop
Engineers remained central to the process, with AI amplifying their speed and reach.
AI‑led Solution
Built with strict Responsible AI practices—AWS Guardrails, sensitive‑data masking, audit logs, and full provenance—this pattern can be replicated across financial services, insurance, healthcare, and other data‑driven enterprises.
Hexaware built an agentic AI‑based incident resolution assistant on AWS, designed as a smart companion for support engineers.
Teams contributed at multiple stages:
• Hexaware experts curated and linked historical incidents, defined priority use cases, and tuned retrieval relevance
The solution delivered several core capabilities:
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Crawled and interpreted historical incidents across Jira, Confluence, and Slack to build a unified, searchable knowledge layer
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Enterprise security teams implemented PII masking, non‑disclosure rules, audit logging in S3, and a sandbox lifecycle for validation
AI accelerated diagnosis and knowledge reuse; human expertise ensured the right fix is applied safely, in context, and in line with enterprise controls.
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Surfaced similar incidents, likely root causes, and proven resolution steps when new issues appeared
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Support engineers validated AI
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steps when new issues appeared suggestions, selected the right
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• Highlighted systems and fix based on context, and fed dependencies affected by outcomes back into the system to current incidents to quickly show improve future recommendations impact radius
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Hexaware Technologies Limited
Annual Report 2025
Service Lines
Data & Analytics Services
AI CASE STUDY
Instant Loan Audit 2.0: Post-purchase Review Automation on AWS
AN OVERVIEW
Business Context and Vision
At Hexaware, we are shaping the future of enterprise transformation through AI‑led innovation, perfected through human intelligence. The Data & Analytics Services business unit helps enterprises harness the full potential of data and analytics to accelerate transformation, improve operational efficiency, and drive measurable business impact. As enterprises transition toward AI‑first ecosystems, Hexaware continues to expand its portfolio with agentic AI and GenAI / LLM engine‑backed offerings that combine automation and human expertise to enable intelligent decision‑making at scale.
Capabilities and Value Proposition
The Data & Analytics Services unit enables enterprises to unlock the full value of data through a comprehensive framework spanning data strategy and governance, engineering, and advanced analytics. By establishing AI‑ready data foundations, Hexaware empowers organizations to make informed, real‑time decisions and drive sustainable outcomes. The complete integration of Softcrylic strengthened capabilities across Customer Data Management, Analytics & Insights, and Activation, enhancing Hexaware's ability to deliver measurable business and marketing outcomes.
CY25 Portfolio Evolution and Key Highlights
In CY25, Hexaware reshaped its Data & Analytics portfolio to meet accelerating demand for AI‑first operations. The portfolio combined agentic AI, LLM‑powered modernization through Amaze® for Data, and enhanced Softcrylic‑led customer analytics to help enterprises modernize, automate, and extract greater value from data ecosystems. Key advancements included the launch of Agentic Data Engineering and Analytics Agents (Vibe Analytics), enhanced enterprise data readiness for traditional AI and GenAI, unified AIOps capabilities spanning MLOps and LLMOps, and strengthened data governance, security, and quality frameworks to support trusted and responsible AI adoption. Agentic solutions were launched across the Azure Marketplace, AWS Marketplace, Snowflake, and Databricks, accelerating enterprise adoption through pre‑built frameworks.
Strategic Partnerships and Ecosystem Strength
Strategic collaborations continued to be a cornerstone of growth in 2025. Hexaware deepened partnerships with Microsoft Azure, AWS, Google Cloud Platform, Snowflake, and Databricks, resulting in co‑developed offerings, marketplace solutions, and ecosystem recognition. Highlights included achieving Snowflake Elite Partner status with 430+ certified consultants, recognition as a Rising Elite Partner with Databricks with 385+ certifications and Databricks GenAI Partner recognition, Microsoft Fabric Databases Featured Partner status with 250+ certified consultants, maintaining our AWS Advanced Tier Partner status, and ISG leadership recognition for data, analytics, and AI modernization services.
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Human Intelligence in the Loop
Business Impact
Client Challenge
The initiative delivered measurable improvements in efficiency, accuracy, and scalability across the client's loan audit processes:
Expert oversight ensured accuracy and compliance throughout:
Our client, a leading government‑sponsored mortgage finance organization, plays a vital role in promoting affordable and sustainable homeownership. By purchasing residential mortgages on the secondary market and bundling them into mortgage‑backed securities, the organization helps maintain liquidity and stability for lenders.
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Auditors defined the scope across data sources, loan types, and borrower personas
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67% improvement in loan review efficiency
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Human experts established ground truth by extracting and • Faster risk assessment and validating reference answers from decision‑making loan documents
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Enhanced accuracy and transparency—AI classification plus human validation reduces errors and ensures consistency
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Subject matter experts validated responses and calibrated risk classifications
However, post‑purchase audits were highly manual:
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Reviewers assessed loan files • Reviewers verified and, when
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averaging 500 pages, scanned as a single borrower file containing necessary, overrode AI outputs complex, multi‑entity data • Continuous feedback
• Core engine extends to PDF data retrieval in other sectors, including healthcare
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Continuous feedback refined handling of complex audit instructions
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AI scales coverage, while human expertise perfects each review through validation and final judgment
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Each review required 90–120 minutes, limiting manual review to just 10% of the 5,000 daily files
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AWS Guardrails and lifecycle controls masked borrower PII, restricted access, and mitigated hallucinations, prompt injection, and data leakage
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Scalable, audit‑ready AI + human review engine for complex PDF loan files
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• Reusable framework for other regulated, document‑heavy domains
AI and automation took on the repetitive work, but humans stayed accountable for final decisions and for managing tricky scenarios. Models and workflows were built so auditors and compliance teams could see how a decision was made, not just the outcome. Responsible AI was ensured through human‑in‑the‑loop decisioning, explainable adjudication workflows, and controls that support auditability, compliance, and data privacy.
AI‑led Solution
We developed an instant loan audit automation solution on AWS, enabling scalable, transparent audits. Built on AWS Bedrock, the solution applies GenAI and NLP techniques to analyze complex loan documents at scale:
- Validation engine reviews loan files and classifies findings by significance
AI‑led review
- Processes 300+ audit questions per loan file in seconds, with document‑level citations for explainability
scaled coverage; human intelligence perfected each finding through validation and final judgment.
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Human reviewers refine classifications to improve accuracy and consistency
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Interactive dashboard surfaces loan metrics, credit risks, and KPIs
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AI chat interface answers custom audit queries conversationally
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Hexaware Technologies Limited
Annual Report 2025
Service Lines
Business Process Services
AI CASE STUDY
AI‑led Claims Adjudication and Volume Forecasting for a US Healthcare Payer
AN OVERVIEW
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self‑learning. Hexaware's solutions, including a GenAI‑based smart training assistant, intelligent document processing, AI‑powered reporting dashboards, agentic AI‑driven customer experience, AI‑native enterprise solutions, and content generation hub, enable efficient operations across financial services, insurance, healthcare, and enterprise G&A functions across industries. Our focus is on improving business outcomes, shifting from traditional operational metrics to those that deliver measurable business impact.
Business Context and Vision
Business Process Services (BPS) is entering an AI‑native era, where generative AI and automation form the foundation of modern enterprise operations—no longer as add‑ons, but as core enablers of accelerated transformation. At Hexaware, we help clients move beyond traditional operations with AI‑native solutions spanning customer experience, mid‑office, and complex back‑office processes across core domain and enterprise operations.
Capabilities and Value Proposition
By combining deep industry expertise with AI‑led process re‑engineering and transformation consulting, Hexaware goes beyond optimization to build adaptive, insight‑rich service ecosystems that unlock sustained value for the future.
This AI‑driven transformation enhances enterprise resilience through always‑on operations, real‑time insights, and continuous
CY25 Highlights and AI-native Innovation
In CY25, Hexaware expanded its AI portfolio to help enterprises move beyond automation by harnessing agentic AI for smarter, more autonomous operations. With AI at the core of BPS offerings, Hexaware delivered:
- AI‑native Contact Centers with self‑evolving systems that autonomously resolve most customer queries, supported by a unified human‑in‑the‑loop console
• AI‑driven Finance and Accounting operations, automating source‑to‑pay, order‑to‑cash, and record‑to‑report processes with committed improvements
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AI‑led Banking Operations, enhancing fraud alerts, KYC and AML screening, loan support, client onboarding, and digital wallet management
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Enhanced Agent Assistance, delivering next‑best‑action recommendations, real‑time alerts, live transcriptions, intent detection, and intelligent knowledge retrieval
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AI‑powered Insurance Solutions, automating claims, policy management, billing, and customer support to improve FNOL, verification, and renewals
• Automated Quality Monitoring, enabling 100% call evaluation through interaction analytics, precision scoring, behavioral insights, and automated coaching triggers
- AI‑powered Reporting Dashboards, offering customizable, mobile‑accessible views at project and client levels to transform reporting experiences
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Human Intelligence in the Loop • On‑time completion within a 10‑business‑day SLA improved
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Processes were redesigned with from 85% to 90%, lowering the risk
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operations experts at the center: of penalties
Client Challenge
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Claims adjudication and coordination of benefits were still very manual for the client, a large US‑based healthcare payer and third‑party administrator. Teams were inputting information from various document types, enforcing regulations, dealing with exceptions, and overseeing numerous handoffs. Training resources were dispersed, adjudication processes were time‑consuming, and claim volume forecasts were unreliable. Tough federal and contractual service level agreements made delays and mistakes even riskier. The client needed a smarter approach to expedite processing, enhance precision, and plan staffing with confidence.
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Business and operations SMEs • New hires reached peak decided which steps could productivity four months faster,
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be automated right away and improving from 18 months to
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where processes needed to be simplified first 14 months
The same pattern—AI‑driven extraction, rule automation, better forecasting, and a single knowledge base—can be reused across other BPS environments where work is manual, high‑volume, and tightly regulated, to ensure higher throughput and stronger service compliance.
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Corner cases, escalation paths, and exceptions were clearly documented so that complex claims still went to experienced staff
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Leads oversaw the mix of human and bot work, introducing parallel processing where it made sense
AI and automation took on the repetitive work, but humans remained accountable for final decisions and 2 for managing tricky scenarios. Models and workflows were built so that AI‑led Solution auditors auditors and compliance We applied an automation‑first teams could see how a decision approach, using AI where it could was made, not just the outcome. have an immediate impact across the Responsible AI was ensured through claims lifecycle. human‑in‑the‑loop decision‑making, explainable adjudication workflows, • OCR plus large language and controls that support auditability, models (LLMs) were used to pull compliance, and data privacy. structured data from incoming claim documents and check quality before it hit downstream systems
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AI‑led Solution
AI sped up the claims journey; human intelligence kept it fair, compliant, and member‑focused.
We applied an automation‑first approach, using AI where it could have an immediate impact across the claims lifecycle.
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- RPA‑based intelligent automation handled rule‑based adjudication steps, routine lookups, and system‑to‑system handoffs
Business Impact
The combined approach delivered clear, measurable gains:
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Machine learning models forecasted claim volumes more • Around 60% reduction in effort accurately, so leaders could for routine data capture and plan shifts and handle surges adjudication tasks, with better in advance quality and fewer errors
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Training guidelines and business • Automation bots cut human effort rules were consolidated into for automated adjudication by a single manual, giving teams roughly 50% and enabled 24x7 one source of truth and making processing instead of 8‑hour onboarding simpler human shifts
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Hexaware Technologies Limited
Annual Report 2025
Service Lines
Digital & Software
AI CASE STUDY
RapidX®‑ Accelerated Legacy Modernization for a Leading Global Airline
AN OVERVIEW
Business Context and Vision
Enterprises today are being reshaped by the convergence of AI and software, transforming how they innovate, operate, and compete, irrespective of whether the software comes as modern software, legacy software or COTS / SAAS software. At the same time, technology companies are redefining their products and platforms around AI‑native architectures, fundamentally altering how digital products are conceived, engineered, and scaled.
Hexaware's Digital & Software (D&S) business is at the forefront of this AI‑led transition, helping both enterprises and tech innovators navigate and accelerate their transformation journeys. We embed AI end‑to‑end across engineering practices, platforms, and solution frameworks—so clients can modernize their legacy core, build intelligent software ecosystems, and unlock next‑generation capabilities at scale. Our vision is to set the benchmark for AI‑native engineering excellence— empowering clients to harness the full potential of AI‑driven software engineering and create systems that are not only faster and more reliable, but inherently smarter, adaptive, and future‑ready.
Capabilities and Value Proposition
Hexaware's Digital & Software capabilities are designed to deliver AI‑driven software engineering at scale. We integrate AI across the software lifecycle—from product strategy and experience design to cloud‑native engineering, quality automation, and operations—to accelerate development and enhance reliability. A core strength is our ability to apply cutting‑edge GenAI to large‑scale legacy modernization, transforming decades‑old systems into modern architectures and software with speed and precision.
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Complementing this is a robust network of product platform‑based offerings on Microsoft, AWS, Google, Replit, Salesforce, Adobe, and Appian, enabling us to bring next‑generation AI capabilities and engineering innovations directly into clients' product ecosystems. Through these alliances, D&S provides consulting, implementation, integration, and managed support across CRM, marketing automation, and digital experience platforms.
cycles—accelerating delivery, improving quality, reducing technical debt, and reverse‑engineering legacy systems into actionable modernization blueprints. RapidX® is continuously enhanced through partnerships with leading technologies, ensuring clients benefit from the latest AI advancements.
Beyond acceleration, D&S is helping enterprises move from traditional SaaS consumption to agentic platforms, enabling workflow‑level intelligent automation while reducing reliance on high‑cost low‑code / no‑code licenses.
Innovation and Future‑Readiness
Hexaware is shaping the future of software engineering through continuous innovation. Our flagship solution, RapidX®, is an agentic AI platform that integrates advanced intelligence across software build, maintenance, and modernization
Through these innovations, D&S helps organizations address the AI‑productivity paradox, respond faster to change, and create differentiated value in their markets.
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Human Intelligence in the Loop
Client Challenge
A leading global airline headquartered in the U.S. runs a vast domestic and international network with a modern fleet and a strong commitment to passenger service and comfort. Yet its operations still depended on legacy Natural ADABAS applications where troubleshooting relied on tribal knowledge and scarce subject matter experts (SMEs).
AI‑led reverse Experts grounded, validated, engineering and corrected the AI outputs so modernization stayed true accelerated clarity; to operations. human intelligence • SMEs supplied airline operational perfected the logic, context and domain rules so modernization • Teams validated AI outputs and reflects real airline refined them in phases operations.
Downstream systems had modernized, but the legacy layer still hindered crisis response. Modernization was blocked by missing documentation, high manual cost in the business extraction phase expected to take multiple years, limited SMEs with both Natural ADABAS expertise and airline domain knowledge, and a codebase spanning decades with contributions from hundreds of developers across multiple generations of software engineering.
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The phased approach reduced misinterpretation and bias risk
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Human judgment ensured alignment to technical and operational needs
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Business Impact
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The combined approach delivered clear improvements in efficiency, cost, and operational outcomes:
AI‑led Solution
- Manual business rule extraction estimated at 14–18 months
We used RapidX®, powered by estimated at 14–18 months generative AI, to accelerate reverse engineering with context preserved. • Reverse engineering effort and cost reduced by up to 40%
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Followed a phased strategy to •
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modernize with control and context Overall manual effort reduced by up to 60% in some workstreams
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Started with a small end‑to‑end function for context‑rich outputs • Lower costs and faster modernization timelines
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Produced SRS, BRD, DRD plus UI views of the business flow • Positioned the airline for operations efficiency and future
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• Designed output for both IT and scalability, with a pattern reusable business validation across industries
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Hexaware Technologies Limited
Annual Report 2025
Service Lines
Digital IT Operations
AI CASE STUDY
AI‑accelerated Test Design with Tensai® Autonomous Testing
AN OVERVIEW
Business Context and Vision
At Hexaware, our Digital IT Operations (DITO) services are redefining IT service delivery by embedding GenAI, agentic AI, automation, and predictive analytics. Guided by a No‑Ops mindset, DITO minimizes effort, boosts metrics, and scales seamlessly, enabling adoption of next‑generation AI. Complementing this, Tensai® for Autonomous Testing is a unified, plug‑and‑play platform that validates functional and non‑functional testing across UI, API, and data layers, delivering up to 55% savings via faster cycles, optimized effort, and predictive issue avoidance.
Capabilities and Value Proposition
DITO is spearheading a seismic shift in managed IT services, moving beyond conventional automation to a fully agentic AI, AI‑first operating model. The traditional IT operations landscape is hampered by brittle,
siloed automations, static knowledge bases, and a heavy reliance on human intervention, resulting in flat productivity and escalating costs. DITO's agentic model overcomes these limits by embedding autonomous, self‑learning agents across infrastructure and service delivery, delivering transformative value on four key dimensions:
1. Radical Speed and Predictability
Agentic AI systems autonomously resolve up to 80% of customer service issues, delivering 75–90% faster incident resolution and near‑instant response for repetitive, infra‑linked problems. Human‑in‑the‑loop (HITL) escalations are reserved only for exceptions, driving consistently high SLA attainment.
2. Cost Efficiency and Scalability
By shifting from labor‑intensive, FTE‑heavy delivery to an agent‑powered model, DITO
enables a significant reduction in operational costs and eliminates linear headcount scaling. Tasks like patching, compliance, and restarts run autonomously.
3. Risk Reduction and Resilience
Autonomous agents leverage verifiable knowledge, risk‑based guardrails, and continuous learning to minimize human error, enforce policy compliance, and provide built‑in rollback and remediation.
4. Strategic and Competitive Differentiation
DITO's agentic platform positions organizations as autonomous ITO partners, not just vendors. This shift enables new revenue streams (e.g., platform licenses, SLA / RCA bundles), fosters strategic CxO‑level partnerships, and ensures talent is upskilled and repositioned for next‑gen roles.
CY25 Highlights
Front‑line operations now feature virtual agents supporting 42+ languages around the clock, multimodal service desks processing voice and text simultaneously, and AI‑driven ticket analysis that continuously identifies automation opportunities. Standard operating procedures are generated and updated based on actual resolution patterns.
Advanced capabilities include root‑cause analysis engines that synthesize topology data and historical incidents, predictive maintenance models that forecast infrastructure failures, cloud cost optimizers that prevent resource waste, and intelligent incident routers that reduce mean time to resolution through smart prioritization.
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Human Intelligence in the Loop
Client Challenge
For a US‑based enterprise, testing teams across multiple portfolios were spending a significant share of each sprint on manual test design.
AI handled the heavy lifting on design; testers stayed in control.
• Test designers reviewed Test scenario analysis, functional and approved AI‑generated and regression suite design, and scenarios, suites, and feature feature file creation were all done files at every step by hand. This drove high effort per • Human feedback on response sprint, slowed feedback cycles, quality was used to refine and delayed new products and features. The client wanted to prompts, retrieval, and patterns over time reduce this design overhead without compromising coverage or quality. • Final sign‑off and any end‑to‑end
- Final sign‑off and any end‑to‑end automation only occurred after human approval
This human‑in‑the‑loop model kept accountability with the QA team while allowing AI to scale repetitive design work safely.
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Business Impact
AI‑led Solution
This approach produced the following benefits:
We used our Tensai® Autonomous Testing platform with a hybrid of prompt engineering and Retrieval‑Augmented Generation (RAG):
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Around 22% overall effort saving across testing activities
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of prompt engineering and AI accelerated test Retrieval‑Augmented Generation design; human across testing activities (RAG): • Approximately 75% effort
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intelligence
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• Created knowledge embeddings perfected coverage, saving specifically for Test from existing test assets Design activities and documentation quality, and release readiness. By applying generative AI with RAG
By applying generative AI with RAG on the client's existing knowledge base, we created a pattern that can be replicated across projects and industries where manual test design slows releases.
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Used RAG to generate relevant test scenarios, regression suites, and feature files from the client's own knowledge base
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Ensured AI outputs followed project‑specific standards and formats, so they plugged into existing test workflows
Models operated on standard industry stacks and were aligned to Responsible AI metrics, with guardrails for fairness, non‑harmful content, and data privacy.
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Hexaware Technologies Limited
Annual Report 2025
Service Lines
Enterprise Platform Services
AI CASE STUDY
AI‑led Talent Acquisition and Workforce Planning on Workday Illuminate
AN OVERVIEW
Business Context and Vision
CY25 was an important year for Hexaware's Enterprise Platform Services (EPS) practice. Our focus was clear: accelerate clients' digital transformation journeys with cloud‑first, AI‑enabled ERP solutions, while staying grounded in a collaborative, supportive engagement model.
As enterprises moved away from on‑premises, heavily customized ERP estates, EPS helped them unlock the full value of Oracle, SAP, and Workday cloud platforms. The goal was not only to migrate but to modernize how businesses operate, make decisions, and serve their end users, using AI, data, and best‑practice processes as core building blocks.
Capabilities and Value Proposition
EPS brings together deep functional and technical expertise across leading enterprise platforms:
• Oracle Cloud Transformation: Moving customers from legacy platforms to Oracle SaaS and OCI, using embedded AI, machine learning, and industry best practices to create agile, data‑driven operations and a foundation for continuous innovation
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SAP ECC to S/4HANA Migration: Guiding organizations through critical ECC to S/4HANA journeys with proven methodologies that minimize disruption and use AI‑enabled processes to drive efficiency and prepare for growth
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Workday Transformation: Extending and tailoring Workday with custom‑built features and AI capabilities so each client's configuration reflects its unique business needs, with better user experiences and more actionable insights
Across these platforms, EPS is known for seamless migrations, practical use of AI, and custom extensions that focus on real business value rather than technology for its own sake.
CY25 Highlights and Outlook Looking ahead, EPS is doubling down on AI‑led transformation. In In CY25, EPS successfully delivered 2026 and beyond, the practice will multiple AI‑enabled cloud and increasingly leverage Hexaware's ERP modernization programs, Amaze® platform to make ERP helping clients transform their core finance, HR, SCM, manufacturing, migrations faster and smarter and will strengthen co‑innovation with and operations while maintaining OEM partners by aligning to their service continuity. The practice AI roadmaps (Oracle AI, SAP Joule, established a strong track Workday Illuminate). The ambition record in complex Oracle, SAP, is clear: to be the partner of choice and Workday transformations, for end‑to‑end platform services, creating a base of referenceable, delivering faster, more accurate, outcome‑led engagements. secure, and customer‑focused operations that translate into better service, lower costs, and higher customer satisfaction.
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- AI‑driven engagement campaigns to send personalized alerts and preboarding updates, reducing last‑mile dropouts
Client Challenge
Business Impact
A Fortune 100 industrial conglomerate preboarding updates, reducing operating in 180+ countries had a last‑mile dropouts talent engine that could not keep up with demand. Job descriptions were • Workday Access Manager written manually, candidate queries automation to streamline role piled up in inboxes, screening was and user access provisioning for slow, and interview scheduling took new hires days of back‑and‑forth. HR teams spent most of their time on repetitive tasks instead of strategic work. The result was high candidate dropout, delayed hiring, and increased risk of candidate attrition in a competitive 3 hiring market. The client needed an AI‑led solution that accelerated Human Intelligence in the hiring while retaining human Loop decision‑making for critical steps.
The engagement delivered a range of benefits, including:
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Lower candidate dropout through consistent engagement and a smoother, AI‑assisted preboarding journey
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~40% faster role and user access provisioning using Workday Access Manager
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30–40% faster preboarding cycles with an AI‑powered preboarding app tailored to location and language
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Human Intelligence in the •
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Loop Higher retention from better The design kept humans firmly candidate–role matching and ongoing engagement campaigns
The design kept humans firmly ongoing engagement campaigns in control. HR professionals trained and tuned models, so • More objective succession the system reflected real roles, planning with automated intents, and organizational nuance. nomination and Recruiters retained ownership of evaluation dashboards sensitive calls such as leadership nominations and final hiring • Higher HR productivity as repetitive screening, scheduling, and access decisions, using AI outputs as tasks were automated, freeing decision support. Continuous time for strategic workforce feedback loops allowed teams to planning and employee experience adjust prompts, thresholds, and campaigns over time.
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AI‑led Solution
Hexaware deployed AI‑enabled workflows on the Workday Illuminate platform, tightly integrated with Workday's native capabilities.
- Conversational AI assistant to engage candidates over chat, text, and voice, answer questions, run initial screening, and schedule interviews
Built on Workday and designed for reuse, this pattern can be replicated across industries and geographies.
Responsible AI principles guided the implementation: transparent, auditable screening to reduce bias; explainable recommendations that HR could review and challenge; and clear governance around when humans must step in.
- Automated candidate screening to match profiles to job descriptions and produce fit scores for faster shortlisting
AI accelerated the hiring and preboarding journey; human intelligence ensured fairness, quality, and a candidate experience that feels personal, not robotic.
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Automated interview scheduling to coordinate calendars and panel availability, shrinking coordination from days to minutes
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Predictive workforce planning using ML models on internal and external data for more accurate demand forecasting
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Banking
AI CASE STUDY
GenAI‑driven End‑User Computing Remediation
AN OVERVIEW
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Business Context and Vision
At Hexaware, we continued to strengthen our Banking business across North America, Europe, and APAC. As customer expectations, regulatory demands, and real‑time transaction volumes increase, banks are prioritizing digital transformation, operational resilience, and analytics‑led customer experiences. We partner with global banks to modernize platforms, scale real‑time payments, and embed intelligence across core banking operations.
By leveraging Hexaware's deep expertise in digital payments modernization, lending lifecycle digitalization, and cloud‑native fintech enablement, we enable banks to accelerate customer onboarding, increase straight‑through processing, improve risk decisioning, and enhance scalability across payment infrastructures. Our approach integrates modern platforms, automation‑led delivery, and data‑driven insights to support transformation across front‑, middle‑, and back‑office functions.
cloud‑native data analytics and visualization platform for banking, on Snowflake and AWS. PaymatiX™ enables banks to transition from legacy data warehouses to unified, real‑time analytics environments, improving fraud detection, customer insight generation, and portfolio intelligence. Early implementations delivered measurable outcomes, including up to 50% reduction in total cost of ownership, three times faster analysis, and nearly tenfold growth in cross‑sell opportunities.
These capabilities allow banks to modernize legacy estates while improving agility, transparency, and customer engagement.
Capabilities and Value Proposition
Hexaware delivers domain‑led, technology‑enabled banking solutions across the value chain, including:
CY25 Highlights and Innovation
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In CY25, we expanded our banking footprint by being included in the enterprise vendor programs of several top U.S. banks, reinforcing Hexaware's credibility as a strategic partner for highly regulated, large‑scale institutions. Through these programs, we deliver managed services and digital transformation initiatives that enhance compliance, strengthen operational resilience, and accelerate innovation across core banking functions.
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Digital payments modernization and real‑time payments enablement
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End‑to‑end lending lifecycle digitalization and automation
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Cloud‑native fintech enablement and platform engineering
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Analytics‑led customer experience and portfolio intelligence
We also advanced our agentic AI agenda with the launch of Agentverse™ for Banking—comprising context agents, process agents, and technology agents—enabling institutions to streamline workflows, reduce manual intervention, and improve decision‑making agility through intelligent, context‑aware automation.
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Managed services supporting operational resilience and compliance
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Intelligent automation to reduce The year also marked a significant manual effort and improve advancement in data and payments processing efficiency capabilities with the deployment of Hexaware PaymatiX™, our
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Business flows were generated Business Impact and converted into BRDs, which The AI plus human model delivered
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RapidX® then used for code rapid, measurable results:
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generation on modern stacks such as Power Platform, SQL Server, and • 85% of EUC applications other enterprise‑grade platforms remediated within 6 months
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• Agentverse™ conversational • 60% reduction in manual agents supported SMEs and effort for documentation and developers with context‑aware code translation assistance during remediation • 40% faster delivery compared to traditional remediation approaches
Client Challenge
- A leading global bank headquartered in Europe had more than 300 end‑user computing (EUC) applications built in Microsoft Access by business users. These tools supported reporting, reconciliation, and data transformation but had become a significant operational and regulatory risk.
The issues included poor documentation and governance, limited scalability and integration, non‑compliance with audit standards, and heavy dependence on specific individuals. The bank needed a scalable, intelligent way to remediate, modernize, and govern these applications.
All outputs were designed to be traceable and auditable to support • 100% audit readiness through audit readiness. AI‑generated documentation and traceability
- Improved scalability, maintainability, and reduced operational risk across business tools
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Human Intelligence in the Loop
Human oversight ensured accuracy, compliance, and optimal design.
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- Domain SMEs validated AI‑generated documentation and logic summaries for business correctness
AI‑led Solution
We deployed a GenAI‑powered remediation framework combining • Solution architects worked RapidX® and Agentverse™, our AI‑first with GenAI outputs to choose platform with a catalog of 600+ modernization patterns and enterprise AI agents. target platforms
GenAI accelerated the discovery and remediation work; human intelligence perfected the designs and controls, creating a repeatable pattern for EUC modernization across banking and other regulated industries.
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• Developers refined RapidX® was used to understand Access database structures, AI‑generated code to meet VBA logic, and workflows and to performance, security, and regulatory expectations
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generate intelligent documentation
• GenAI models summarized logic, Responsible AI practices were suggested modernization paths, embedded through traceable and translated legacy code into outputs, AI‑driven risk scoring of scalable alternatives EUC applications, and training on diverse banking scenarios to reduce bias. Business users were enabled on low‑code platforms with training, so control did not shift away from the business.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Financial Services
AI CASE STUDY
RapidX®‑Accelerated Loan Management Modernization
AN OVERVIEW
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data providers as they transition to more digital, customer‑centric operating models.
Business Context and Vision
Hexaware empowers financial institutions to operate with greater agility by modernizing legacy systems and embedding intelligence into core processes. With over 30 years of financial services expertise, we help organizations reimagine business models, achieve operational excellence, drive innovation, and maintain regulatory compliance through AI and automation. As economic volatility, regulatory complexity, and rising customer expectations reshape the industry, financial institutions are increasingly adopting AI to transform front‑, middle‑, and back‑office operations while delivering superior digital experiences.
Capabilities and Value Proposition
Hexaware delivers AI‑first, domain‑led solutions across the financial services value chain, including:
• Enterprise AI solutions that reimagine core business processes and operating models
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Virtual model offices tailored to key financial services sub‑verticals to accelerate innovation and decision‑making
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AI‑driven investor reporting, investment advisory, and market data analysis
Our Financial Services business unit supports investment banks, asset managers, wealth managers, fund managers, exchanges, and
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Intelligent automation for legal, financial, and regulatory due diligence
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Advanced analytics and data modernization across front‑, middle‑, and back‑office operations
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Regulatory and ESG compliance solutions aligned to evolving global standards
By integrating AI and automation into core financial workflows, we enable institutions to improve efficiency, enhance transparency, and adapt to an increasingly digital marketplace.
CY25 Highlights and AI-first Transformation
In CY25, we realigned our financial services strategy around an AI‑first approach, strengthening the integration of AI across our service offerings. This shift enabled enterprise AI solutions that increased AI adoption within client organizations, reduced manual effort, and delivered deeper, more actionable insights through intelligent analytics. We also embedded AI into regulatory reporting and operational processes, improving accuracy, speed, and compliance readiness.
To meet growing demand for seamless, AI‑enabled digital engagement, the business unit focused on elevating customer experience through intelligent automation and insight‑led interactions. A key initiative included the development of a platform leveraging agentic AI, data integration and modernization, and automation to deliver next‑generation investor reporting and AI‑enabled investment guidance for asset and wealth management firms. This AI‑centric portfolio positions Hexaware to deliver more adaptive, predictive, and outcome‑driven financial services, supporting clients' long‑term digital transformation journeys.
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Client Challenge
Human Intelligence in the Loop
A leading US secondary mortgage organization, central to the securitization market, managed loans on a legacy PL / SQL platform that was hard to maintain and extend. Business logic was buried in decades of code, documentation was limited, and modernization depended on slow, error‑prone manual analysis by scarce experts. The company needed an AI‑led way to reverse engineer the application and fast‑track a modern loan management platform.
Business and technical analysts grounded and refined AI outputs.
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Business analysts validated extracted rules and converted them into user stories and acceptance criteria
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Technical teams validated architecture blueprints and technical task breakdowns
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Engineers reviewed AI‑assisted code before deployment, optimizing designs and improving processes
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AI‑led Solution
Business Impact
We used RapidX® to convert opaque legacy code into structured knowledge ready for modernization.
RapidX® enabled a repeatable approach to legacy modernization.
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Single repository of business rules
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• Parsed PL / SQL to extract business accelerated user story creation rules, flows, and dependencies and review
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Built knowledge graphs and • AI‑assisted code generation documentation as a single based on extracted business logic, requirements repository stories, and blueprints improved productivity by up to 50%
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Generated detailed user stories consumable by AI coding assistants • Program‑level savings estimated at around USD15 Mn
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Targeted a modern stack with Angular, Java Spring Boot, REST microservices, SQS / SNS, AWS Lambda, and AWS ECS Fargate
AI‑led reverse
engineering surfaced the business logic at speed; human intelligence perfected the target design, so the new platform reflected real‑world mortgage operations.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Hi‑Tech, Products, and Platforms
AI CASE STUDY
AI‑led Quality Engineering for Complex Interactive Platforms
AN OVERVIEW
Business Context and Vision
Hexaware's Hi‑Tech, Products, and Platforms business continued to gain momentum in CY25, as technology, gaming, and digital product companies shifted from discrete products to complex, continuously updated platforms. Our clients needed ways to sustain quality, speed, and reliability at scale while controlling cost and operational risk.
The unit focuses on modernizing how digital products are engineered, tested, deployed, and operated across cloud‑led, API‑driven platform environments. By combining advanced AI, deep engineering expertise, and disciplined human governance, we help platform companies move from fragmented quality processes to intelligent, always‑on systems that adapt to fast‑changing environments. The goal is consistent: protect brand trust, accelerate release cycles, and keep innovation moving in highly competitive markets.
Capabilities and Value Proposition
Hi‑Tech, Products, and Platforms brings together AI‑powered quality engineering, DevOps integration, and platform modernization. Our teams design and implement intelligent test and release architectures that integrate directly into clients' existing pipelines.
This includes semantic understanding of digital interfaces, autonomous “user” or “player” journeys, AI‑driven test design, and continuous validation of performance and experience. Human experts remain central, defining quality standards and validating critical decisions to ensure AI systems remain transparent, explainable, and aligned to real‑world expectations.
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Across programs, teams leveraged reusable AI‑driven approaches to streamline development and testing workflows, improve overall product quality, and reduce downstream costs. These advancements are being scaled across environments, reinforcing a shift toward more autonomous, data‑driven engineering practices.
CY25 Highlights and Innovation
In CY25, AI‑led innovation continued to shape quality engineering and platform evolution across complex digital environments. Multiple initiatives focused on enhancing testing effectiveness through intelligent automation, adaptive test generation, and improved validation coverage. These efforts enabled more efficient engineering cycles, with faster releases, reduced manual effort, and earlier detection of issues.
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- AI‑assisted test generation to translate functional logic and validation criteria into executable scenarios
Client Challenge
Business Impact
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A large global digital platform The initiative delivered measurable and validation criteria into
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organization operating in highly improvements across quality, speed, executable scenarios
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interactive, real‑time environments and efficiency: needed to transform its approach to • Continuous execution and • Significant increase in early defect
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quality engineering. monitoring to detect anomalies, detection, reducing high‑impact
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capture system behavior, and log issues in production
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As platform complexity increased— issues within existing toolchains
As platform complexity increased— issues within existing toolchains spanning dynamic user interactions, • Substantial reduction in manual immersive environments, and The solution was built on a modular effort associated with test design continuously evolving content and reusable foundation, enabling and maintenance models—traditional testing configuration across multiple • Accelerated release cycles, methods struggled to keep pace. environments and use cases with improving delivery predictability Coverage gaps emerged, test cycles minimal incremental effort. lengthened, and critical issues were • Noticeable decline in post‑release often identified late in the lifecycle. issues and support overhead This led to inconsistent release • Improved cost efficiency across timelines, increased post‑release quality engineering processes interventions, and elevated 3 operational costs.
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Substantial reduction in manual effort associated with test design and maintenance
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Noticeable decline in post‑release issues and support overhead
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• Improved cost efficiency across quality engineering processes
Human Intelligence in the Loop
Human Intelligence in the Loop The approach is being extended across additional environments, Human expertise remained central demonstrating a scalable model for to the approach. Domain specialists defined critical scenarios, edge applying AI to quality engineering in complex, interactive systems. conditions, and validation priorities, ensuring alignment with real‑world usage expectations.
User sensitivity to experience quality further amplified the impact, with even minor disruptions affecting engagement and retention. The organization sought a more scalable, intelligent approach to quality assurance that could operate effectively at scale.
Engineering teams reviewed and refined AI‑generated outputs, calibrated system behavior, and validated identified issues before escalation. Transparency and control were embedded through explainable outputs, structured review mechanisms, and continuous model refinement.
AI scaled autonomous testing at speed; human intelligence ensured context, control, and trust.
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AI‑led Solution
An AI‑driven quality engineering framework was introduced, designed to integrate with existing development and delivery pipelines.
This enabled a shift in engineering roles from manual execution to oversight, analysis, and decision‑making, while maintaining governance and reliability.
Core capabilities included:
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Advanced visual recognition techniques to interpret and validate complex interface states and dynamic environments
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Autonomous exploration agents capable of simulating real‑world usage patterns and identifying non‑deterministic issues
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Professional Services
AI CASE STUDY
GenAI‑Enabled FRD Creation for ERP and SaaS Implementations
AN OVERVIEW
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services organizations raise analyst productivity, reduce rework, and create delivery models that can scale without a proportional increase in headcount.
Business Context and Vision
In CY25, our Professional Services business strengthened its presence in North America and Europe as firms looked to deliver more work with the same or fewer people. Consulting, implementation, and managed services providers needed to improve speed, margin, and consistency while meeting strict client and regulatory expectations.
Capabilities and Value Proposition
We support clients across the life cycle of ERP and SaaS implementation, managed services, and platform centered modernization. Our teams translate complex business requirements into structured solution designs, run implementation blueprints, and standardize documentation and governance across multiple service lines.
Our focus was on using enterprise platforms, AI‑powered knowledge processes, and automation‑led delivery to change how knowledge‑intensive work is produced and managed. Throughout the year, we helped professional
AI and automation are built into these services. We use Azure OpenAI‑based models, structured preprocessing, and reusable templates to speed up content creation, while human reviewers stay in control of accuracy and context. This allows firms to move from manual, analyst‑specific practices to repeatable delivery frameworks with consistent quality.
CY25 Highlights and AI-first Transformation
In CY25, we expanded work with several large consulting and accounting firms through long‑term transformation programs, reinforcing our role in documentation heavy, compliance‑driven environments. A key engagement was a GenAI‑enabled blueprinting platform for a leading North American professional services firm.
The solution used Azure OpenAI models, standardized Functional Requirements Document templates, and a human‑in‑the‑loop interface to convert meeting transcripts, notes, and engagement inputs into consistent ERP and SaaS implementation blueprints. Results included a reduction of more than two days in turnaround time per document, a 60 to 70% cut in manual effort, more than a twofold increase in throughput, and standardized content across teams.
We also extended agentic AI into documentation, quality assurance, and project governance workflows. Context‑aware agents supported recurring tasks, helping clients reduce dependence on individual experts and improve project quality with clear traceability and control.
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Embedded standardized FRD Business Impact templates and engineered The solution delivered significant prompts for structure and improvements in speed, scale, and
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terminology consistency efficiency in documentation:
Client Challenge
A North America–based professional services firm providing technology implementation services needed to speed up and scale creation of Solution Blueprints / Functional Requirements Documents (FRDs) for large ERP, CRM, and SaaS platforms.
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Generated first‑draft documents • More than 2 days reduction section by section, with clear flags in turnaround time per FRD,
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where “No Information Found” and accelerating project initiation
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source citations for traceability
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60–70% reduction in manual effort for business analysts
The environment included 35–50 AI‑produced structured, business analysts producing 80–100 context‑aware drafts that aligned FRDs per month, with each document to the firm's standard templates taking 3–5 days. Documentation and formats. was slow, hard to scale without hiring, and inconsistent in quality depending on the analyst's expertise. We recommended leveraging AI to automate content drafting while keeping analysts in control of 3 the blueprints.
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Over 100% increase in documentation throughput, meeting demand without additional hiring
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Strong improvement in content consistency through standardized templates and prompt‑driven generation
Human Intelligence in the Loop
The solution transformed a manual, Business analysts and SMEs remained business analyst‑heavy process central to quality and governance. into an AI‑assisted, scalable • Analysts reviewed AI‑generated model. The same blueprinting sections in an editable UI, pattern can be applied to any validated content against industry that requires high‑volume implementation needs, and added structured documentation. client‑specific nuances
Business analysts and SMEs remained central to quality and governance.
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AI‑led Solution
Hexaware built a generative AI (GenAI)‑based FRD creation engine using Azure OpenAI.
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Complex or sensitive sections were authored or enriched by humans
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Used Azure‑hosted GPT‑4–class models tuned for blueprinting
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Final approvals were completed by domain experts before client delivery
AI sped up drafting and assembly; human intelligence ensured accuracy, client fit, and implementation readiness.
• Ingested multiple inputs such as Teams transcripts, notes, and engagement letters with This human–AI model improved speed and consistency while ensuring automated pre‑processing workflows, configurations, and edge • Implemented a .NET REST API layer cases reflected real domain expertise. with a Python backend calling Responsible AI was supported Azure OpenAI through secure Azure hosting, human‑in‑the‑loop control, and full auditability of sources and edits.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Life Sciences & Healthcare
AI CASE STUDY
Agentic AI Data Management Copilot for a Global CRO
AN OVERVIEW
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Business Context and Vision
Capabilities and Value Proposition
Hexaware's Life Sciences and Healthcare practice partners with payers, providers, pharma, biotech, CROs, and MedTech organizations to deliver measurable clinical, operational, and financial outcomes. As the market shifts from siloed cost reduction to value creation powered by data, AI, and outcomes‑based models, Hexaware differentiates through an AI‑first, domain‑led delivery model combining production‑grade AI, secure cloud‑native platforms, and outcome‑linked commercial structures.
Our offerings span healthcare and life sciences with focused, outcome‑driven solutions:
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Agentic AI and intelligent automation across clinical, administrative, regulatory, and commercial workflows
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Enterprise data platforms and real‑time analytics built on secure, elastic cloud architectures
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FHIR‑aligned interoperability and ecosystem integration across payer‑provider and clinical value chains
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Regulatory intelligence and compliance automation embedded into business operations
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Outcome‑linked engagement models tying commercial terms to KPIs such as denial reduction, RAF / HCC uplift, faster time to insight, and productivity gains
Supported by strategic partnerships with Microsoft, AWS, Google Cloud, Databricks, and Salesforce, along with innovation labs and domain accelerators, we are transitioning from pure services delivery to gain‑share and outcome‑aligned engagements, converting technology investments into quantifiable business impact.
CY25 Highlights and AI-first Transformation
In CY25, we executed multiple high‑impact programs for global payers and providers. The practice became the global transformation partner for a leading APAC health insurer serving more than 25 Mn members, modernizing core platforms and scaling AI across the data estate. For a U.S. multispecialty medical group, we transformed triage, intake, and denials prevention, delivering a 40% efficiency gain and 20% reduction in operating costs. A large U.S. Medicaid MCO achieved 50% faster data availability, 30% cost savings, and 99% SLA adherence through AI‑led data modernization and proactive monitoring.
We also launched and expanded our marketplace of pre‑trained AI agents for life sciences, including clinical agents, automated TFL generation, AI medical writing, and GxP audit‑ready agents, producing 35–40% productivity improvements across CRO and pharma clients. Strategic partnerships reinforced innovation‑led deployments, from NHS‑compliant digital triage solutions in the U.K. to AI automation for Top 5 CROs, cementing Hexaware as a trusted partner for regulated, AI‑enabled transformation at scale.
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- Discrepancy Prioritization Agent to surface high‑risk patients, sites, and endpoints
Client Challenge
Business Impact
A global clinical research organization (CRO) running Phase II–III trials across multiple therapeutic areas relied on Clinical Data Managers for protocol interpretation, CRF design, edit check development, discrepancy management, and multi‑study oversight. These repetitive but expertise‑heavy tasks extended study build timelines and limited portfolio scale. The CRO needed an AI‑driven data management solution that acted as a copilot, improving speed and quality within GxP (Good x Practice) and 21 CFR Part 11 boundaries, the U.S. FDA regulation governing electronic records and electronic signatures.
Within 6–9 months, the program delivered measurable gains:
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Portfolio Oversight Agent to • 20–30% reduction in study build provide cross‑study dashboards and data validation setup time
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on data quality, query aging, and cycle times • ~25% fewer manual edit checks
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• Change Impact Agent to assess per study, with better coverage of high‑risk areas
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Change Impact Agent to assess high‑risk areas
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protocol amendments and recommend downstream updates • Faster detection of data quality issues and protocol deviations, reducing rework
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Standardized, AI‑assisted dashboards improved sponsor transparency
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- Ability to scale the trial portfolio without proportional increases in FTEs
Human Intelligence in the Loop
The copilot was embedded into existing workflows, not layered as a new system.
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AI accelerated clinical data operations; human intelligence perfected the decisions that protect patients, data integrity, and regulatory outcomes.
- Data managers and study leads reviewed and approved AI‑suggested CRFs, edit checks, and change‑impact updates
AI‑led Solution
We built a modular, agentic AI suite integrated with the CRO's existing electronic data capture (EDC) and data platforms.
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Teams used AI‑flagged risks to focus effort on the most critical data issues
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Protocol‑to‑Case Report Form (CRF) Mapping Agent to auto‑generate draft CRFs and visit structures aligned with CDASH and CDISC clinical data standards
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Continuous feedback loops refined agent recommendations and improved precision over time
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Edit Check Design Agent to This ensured AI accelerated propose validation rules and work while clinical, ethical, and derivations based on protocol regulatory judgment remained with endpoints and prior studies human experts.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Insurance
AI CASE STUDY
Agentic Broker Copilot for Global Commercial Quote Management
AN OVERVIEW
Business Context and Vision
Hexaware's Insurance business unit delivers end‑to‑end services across life and annuities, health, and property and casualty insurance, including personal lines, commercial, and specialty segments. Through SLA‑driven managed services and continuous improvement frameworks, the practice consistently enhances operational performance and customer experience for insurers across global markets.
Capabilities and Value Proposition
Hexaware provides a comprehensive set of capabilities spanning end‑user services, digital backbone services, application management, and cross‑functional services, supported by consulting, compliance, security, and data and analytics expertise. Our teams architect, modernize, and operate digital products that strengthen agent and broker portals, streamline underwriting, digitize policy and claims journeys, and enable embedded insurance models across the value chain.
An AI‑first approach is a core differentiator for our Insurance business unit. Hexaware offers AI strategy and GenAI adoption, an agentic AI insurance suite, AI‑as‑a‑service, AI orchestration, and rapid use‑case prototyping. With 95% AI‑certified talent, more than 35 engagements, and over 470 use cases delivered, the practice helps insurers achieve 50–70% efficiency gains across business and IT operations.
Proprietary platforms such as RapidX® for GenAI‑driven software development, Amaze® for accelerated cloud modernization, and Tensai® for intelligent automation further accelerate transformation and have
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minimum deployable products, and ecosystem‑led solutions across insurance distribution, underwriting, broking, and claims operations. Rising adoption of Hexaware's AI‑led, human intelligence‑perfected frameworks positioned the firm as a core partner for next‑generation autonomous insurance operations. The business unit also expanded cloud innovation with AI‑powered solutions on Google Cloud, including an autonomous parametric claims platform and an intelligent product development engine, enabling scalable digital transformation.
supported recognition under the Guidewire PartnerConnect program through the Guidewire Migration Acceleration specialization.
Collectively, these capabilities reinforce Hexaware's position as a Leader in the ISG Provider Lens™ Insurance Services – Strategic Capabilities 2025 Quadrant Report.
CY25 Highlights and AI-first Transformation
In CY25, Hexaware accelerated leadership in agentic AI by delivering rapid proofs of concept,
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• Built on Kubernetes with Azure Business Impact Event Hub, ChromaDB, and a web The Broker Copilot delivered strong, interface for broker workflows portfolio‑level outcomes:
Client Challenge
A global insurance broker operating in 120+ countries struggled with complex, unstructured quote and proposal documents in its commercial risk division. Brokers manually extracted data, compared quotes, and created coverage maps across multiple formats and lines of business. This slowed response times, increased errors, and impacted customer satisfaction. The client needed a digital, AI‑led broker workbench (Copilot) to improve productivity, accuracy, and turnaround.
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Designed to handle any quote • 70%+ improvement in productivity format and adapt to new attributes / reduction in manual effort
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with minimal change
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98.67% data extraction accuracy
Explainability and governance were • USD 100+ Mn in savings across the built in throughout, with every broker Copilot program AI‑generated artefact traceable back to source and aligned to the client's • 3x faster submission process and cloud and AI roadmap. 30% higher CSAT
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AI agents handled document complexity and scale with great efficiency; human‑in‑the‑loop oversight delivered an unmatched experience for brokers.
Human Intelligence in the Loop Brokers and operations teams ensured accuracy and trust.
AI‑led Solution
Hexaware designed an agentic AI Broker Copilot using ChatGPT 4o, Python services, and cloud‑native orchestration.
• Human reviewers validated extracted fields and fed corrections back into the models
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The AI model ingested the feedback and tuned itself to improve over time to provide very high accuracy
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Extracted 150+ financial and insurance data fields from incoming PDFs into JSON in seconds
- Domain experts tuned comparison logic to match real broker decisions
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Deployed three core agents:
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Capture Email Intent Agent to identify and route quote / • Brokers used AI outputs as decision proposal submissions support, while retaining full control over client recommendations
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Quote and Risk Data Extraction Agent to structure data from non‑standard documents
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Responsible AI was embedded
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non‑standard documents through human‑in‑the‑loop
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• Quote Comparison review, standardized processing Agent to generate visual of non‑templated documents, and RAG‑style comparisons human‑controlled decisions.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Manufacturing
AI CASE STUDY
Agentic Compliance Copilot for Regulated Healthcare Software
AN OVERVIEW
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Our strategic vision is to help manufacturers shift from fragmented, function‑level AI experiments to a coherent AI operating model that compounds value across products, operations, and services. By partnering with Hexaware, enterprises gain a structured path to measurable AI maturity, governed investment at scale, and the ability to embed intelligence across plants, functions, and global regions, positioning manufacturing operations as sustainable, future‑ready ecosystems.
Business Context and Vision
Manufacturing enterprises face mounting pressure to move beyond point‑tool automation toward enterprise‑wide, AI‑driven transformation. Hexaware addresses this imperative through Agentverse™ for Manufacturing— an intelligent‑agent platform designed to unify AI across the entire manufacturing value chain.
Capabilities and Value Proposition
Our Manufacturing portfolio focuses on AI and agentic solutions anchored on Agentverse™ for Manufacturing, supported by a structured approach to scaling AI:
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Assess, govern, and scale services to measure AI readiness, define roadmaps, and operate governed AI programs
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Agentverse™‑powered intelligent agents for connected manufacturing, intelligent supply chains, and commerce and customer experience
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Cross‑domain automation and AI for compliance, technical publications, and finance and HR back‑office operations
CY25 Highlights and AI-first Transformation
In CY25, we recorded strategic wins across manufacturing sub‑segments, including mining and metals, energy, and discrete manufacturing. IT Operations and Enterprise Operations contributed significantly to these outcomes, while Product Lifecycle Management (PLM) engagements opened new revenue streams and strengthened our position in the sector.
Our strength in data continued to propel growth in AI and agentic AI, supported by investments in products, services, and partnerships. Under the Agentverse™ umbrella, we launched new solutions for Technical Publications and Field Service and expanded our partner ecosystem, helping clients accelerate AI adoption and realize sustained value across their manufacturing operations.
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- Built a code graph to highlight impacted modules, interfaces, and tests
Client Challenge
A global healthcare and medical devices player needed to manage software changes in a highly regulated • environment. Each change triggered up to 42 manual compliance tasks, from impact assessment and traceability to evidence collection and approvals. New developers on legacy, poorly documented codebases struggled with slow ramp‑up, missed impacts, and low productivity. The client wanted to automate these compliance‑heavy steps without compromising safety or 3 audit readiness.
- Ran in a planner → executors → reviewer loop, integrated with Git and existing tools
Human Intelligence in the Loop
AI handled the heavy analysis; humans stayed in control.
- Developers started from an AI‑generated Change Brief and refined it while coding
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• SMEs and technical writers validated documentation and redlines
AI‑led Solution
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We deployed an agentic AI solution on Azure using Agentverse™ • Compliance officers reviewed integrated with RapidX®. pre‑answered assessments and • confidence scores before approvals
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Used Retrieval‑Augmented Generation (RAG) to analyze code, • All AI outputs flowed through documents, change requests, and human approval gates, with test cases and generate impact immutable audit logs in the client's assessments with citations secure Azure tenant and strict data
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• residency and access controls
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Auto‑drafted traceability updates and reviewer packs for engineering and compliance teams
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Business Impact
The engagement delivered benefits such as:
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54% reduction in impact‑assessment preparation time
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80% reduction in overall compliance process time
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Fully traceable, audit‑ready workflows with automatic capture of approvals and evidence
The pattern is reusable across regulated, compliance‑heavy industries such as finance, aerospace, and automotive.
AI accelerated complex compliance work; human intelligence and responsible controls perfected decisions in a safety‑critical environment.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Retail & CPG
AI CASE STUDY
AI‑powered Personalization for Real‑time Consumer Engagement
AN OVERVIEW
Business Context and Vision
The Retail and Consumer Goods (CPG) vertical is a core pillar of Hexaware's Manufacturing & Consumer (M&C) business, serving two dynamic industries and influencing the broader consumer ecosystem. Over the past year, the unit has delivered AI‑powered innovations that reshape customer engagement and operational performance for retailers and CPG leaders.
Our initiatives span generative AI solutions for personalized video marketing and agent‑based AI pilots, combining advanced technology with deep domain understanding. Alongside these, Tensai®‑driven digital operations and Amaze®‑ led cloud modernization have helped organizations accelerate their modernization journeys and unlock efficiency.
Capabilities and Value Proposition
The Retail & CPG portfolio blends domain expertise, AI, and cloud transformation to drive measurable outcomes:
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Tensai®‑driven Digital Operations to streamline IT and business operations across logistics, infrastructure, and workplace IT
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Amaze®‑led Cloud Modernization to move custom and legacy applications to modern cloud platforms
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Domain‑centric Solutions such as Intelligent Marketing and Dynamic Pricing to improve customer engagement and commercial performance
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Emerging AI‑powered Personal Shopper concept that combines experience‑first design and AI‑driven personalization
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CY25 Highlights and AI-first Transformation
We enabled smarter customer engagement by streamlining Salesforce ecosystems for a major UK music industry leader, improving integration and business performance. In parallel, we launched an agentic AI pilot for a leading North American energy provider, bringing real‑time, context‑aware risk analysis to construction and maintenance scenarios—an innovation that informs how we approach safety, risk, and operations use cases across the wider M&C landscape.
In CY25, we supported a USD 5 Bn+ supply chain by delivering complex IT operations for approximately 5,000 users, improving efficiency across logistics, infrastructure, and workplace IT. We also executed a cloud‑first transformation for a leading auto parts retailer by modernizing and migrating multiple custom applications to Google Cloud Platform (GCP), enhancing Store Operations, Warranty Processing, and Credit Authorization.
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Pre‑approved templates and
Client Challenge
Business Impact
workflows ensured brand safety while We enabled measurable business the architecture delivered speed, outcomes at scale, including: scalability, and security for thousands of unique videos in near real time. • 20% increase in customer engagement through personalized, interactive experiences
A UK‑headquartered, top‑five global consumer goods company with 400+ brands and a daily reach of 3.4 Bn people across 190+ countries sought to deliver personalized, celebrity‑led, region‑ aware video content at scale. Traditional production made this cost prohibitive and slow, limiting personalization to a few high‑value campaigns instead of broad, everyday engagement.
- Around 40% stronger reported brand connection with consumers
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99% plus success rate in personalized video delivery
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Production time reduced from weeks to minutes, enabling real‑time personalization at scale
Human Intelligence in the Loop AI generated and delivered videos; humans defined the guardrails.
• Marketing teams set tone, templates, messaging, and personalization rules for brand consistency
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AI handled high‑volume customization; human intelligence protected brand integrity and experience.
• Engineering teams designed secure integrations between WhatsApp, HeyGen, and backend workflows
AI‑led Solution
We built a modular, AI‑driven backend workflows personalization journey combining conversational, workflow, and • Human approvers reviewed and signed off core assets before generative video capabilities. automation scaled delivery
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WhatsApp with Gupshup, a leading conversational AI platform, Responsible AI practices included captured names and preferences using only name and preference data, via QR‑triggered chats no demographic profiling, minimal
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• An orchestration layer validated encrypted data retained for the campaign, and transparent workflows inputs and triggered HeyGen's (a for internal stakeholders. Manual GenAI video service) personalized intervention dropped by about 80%
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video APIs while human oversight remained in
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• Azure DevOps automated place for critical checks.
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Azure DevOps automated deployments across multiple cloud environments
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Education & Institutions
AI CASE STUDY
Human–AI Software Development Life Cycle (SDLC) Acceleration
AN OVERVIEW
Business Context and Vision
The education sector has undergone significant change, driven by financial constraints, regulatory policies, and the rapid rise of AI. Established universities across the EU and APAC regions face declining tuition revenues and rising operational costs. Policy changes have capped student enrollments, limited tuition increases, and increased staffing expense burdens, leaving institutions with fewer levers to manage profitability.
In response, many institutions are outsourcing business and IT operations, reducing course offerings, pursuing consolidation through mergers and acquisitions, and creating new revenue streams by establishing international branch campuses outside their home countries. Throughout this shift, AI has been a consistent theme, helping automate process workflows, improve service delivery, and reduce human effort. Looking forward, AI is expected to act not only as a standalone initiative but as a key driver of broader enterprise transformation in education.
Capabilities and Value Proposition
Hexaware's Education & Institutions portfolio is focused on helping universities navigate these pressures through two primary offerings:
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Global Business Services (GBS) to optimize costs via AI‑driven business and IT services offshoring and operational optimization
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International Branch Campus (IBC) support to help universities expand into new markets and diversify revenue by establishing campuses outside their home country
CY25 Highlights and AI-first Transformation
In CY25, Hexaware advised a Top 50 university on aligning enterprise strategy with current and emerging market needs, identifying key gaps and supporting modernization initiatives. We have been working with a leading EU university to optimize costs through offshoring global business services, improving operational efficiency within a constrained funding environment.
We also enhanced the product lifecycle and improved IT productivity for a leading curriculum and assessment company through AI– human collaboration, demonstrating how AI can be integrated into the education enterprise ecosystem to support both efficiency and innovation without compromising technology objectives and academic priorities.
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Integration: AI highlighted Business Impact interdependencies across modules The initiative delivered measurable to reduce downstream errors and improvements in delivery speed
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version mismatches and efficiency:
Client Challenge
A leading U.S.‑based K–12 curriculum and assessment provider runs high‑volume digital platforms used daily by teachers and students. Enhancements ship through a continuous delivery pipeline across development, integration, testing, and deployment.
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Testing: Existing test cases were • 20% increase in sprint updated to align with the new velocity across requirements,
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Human–AI code development, and testing
and deployment. AI acted only as a local, developer‑side • 10% reduction in QA effort driven assistant with no direct access to by better‑aligned, higher‑quality With competition rising and the enterprise code, and its use was code and tests stability of GenAI increasing, the client limited to low‑ and medium‑complexity wanted to reduce IT costs and improve tasks under governance. The initiative proved that GenAI can delivery efficiency, while safely piloting safely accelerate delivery inside a GenAI across the SDLC without governed SDLC. The same human–AI compromising quality or governance. pattern can be replicated in other
The initiative proved that GenAI can safely accelerate delivery inside a governed SDLC. The same human–AI pattern can be replicated in other software‑driven industries such as retail, banking, utilities, and consumer goods, where agile delivery and efficiency are critical.
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Human Intelligence in the Loop
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Human expertise guided and constrained GenAI at every step.
• Product owners and BAs validated and approved the AI‑generated user story drafts AI generates drafts, • Engineers decided which GenAI refactors code, identifies suggestions to accept, staying fully dependencies, and accountable for product quality updates tests; humans • QA teams assessed and extended review, refine, govern, GenAI‑assisted test updates and ensure final • Adoption was voluntary and accountability.
AI‑led Solution
Hexaware partnered with the client to embed GenAI across key SDLC stages, using Claude AI as the enterprise‑approved tool within a controlled pilot with a “sense of play” approach.
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Requirements: GenAI drafted initial user stories, refined by business analysts
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Adoption was voluntary and organically moderated, touching roughly 10‑15% of the code base
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Development: Human‑written code was run through AI for refactoring suggestions before merging
Guardrails included no direct GenAI writes to enterprise repositories, governance approvals for high‑complexity use cases, and strict adherence to enterprise security and compliance policies.
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Telecom & Utilities
AI CASE STUDY
AI-enabled Predictive Asset Health for Battery Energy Storage
AN OVERVIEW
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The global push toward Net Zero and climate tech innovation is reshaping investment priorities across both sectors. Hexaware's vision is to turn these pressures into practical transformation that improves reliability, cost efficiency, and sustainability outcomes.
Business Context and Vision
Telecom and Utilities enterprises are in the middle of a structural shift driven by digital technology and sustainability commitments. Telecom providers are expanding 5G networks, deepening IoT adoption, and operating in converged telecom and media ecosystems that demand better connectivity and more customer focused service models. Utilities are turning to digital twins, augmented reality, and connected assets to tackle climate risk, resource efficiency, and ageing infrastructure.
Capabilities and Value Proposition
In Telecom, we help enterprises modernize operations and customer experience through AI‑enabled
automation and digital experience platforms. This work improves network performance, reduces operating costs, and supports more personalized and resilient service models. In Utilities, we focus on cloud enablement, legacy modernization, and connected asset solutions that streamline operations and strengthen resilience.
Our climate tech capabilities span digital twins, augmented reality, and intelligent asset management, helping clients monitor critical assets in near real time and make better decisions on maintenance and investment. Across both sectors, our teams combine engineering depth with domain knowledge so that AI, data, and cloud programs are grounded in safety, regulatory, and field realities.
CY25 Highlights and AI-first Transformation
In CY25, Hexaware delivered programs that applied AI directly to asset intensive, mission‑critical environments. A flagship engagement helped a global energy technology provider managing large battery energy storage systems understand and reduce degradation across its fleet. The solution combined end‑to‑end data operations, multi‑factor analytics, and machine learning models with clear visual insights for site teams. The engagement improved asset availability, reduced contractual penalties, and encouraged the client to extend AI and machine learning across additional sites and asset classes. Taken together, these outcomes reinforced our position as a trusted partner for Telecom and Utilities organizations that want to connect digital innovation, sustainability, and day‑to‑day operational performance.
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Visualization and optimization Business Impact layers that presented clear The program delivered clear and
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dashboards and operational quantifiable benefits that connected insights, helping site teams tune technical insight to business value.
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operating parameters to minimize degradation and protect availability • Asset availability improved as degradation drivers were identified
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This architecture turned raw device and mitigated
Client Challenge
A global energy technology provider operating large‑scale battery energy storage systems was experiencing faster than expected degradation across deployed units. This led to higher downtime, reduced system reliability, and increased contractual penalties for its customers. Traditional monitoring and reporting did not reveal the true drivers of degradation or give operations teams enough early warning to act. The client needed a data‑driven, AI‑enabled approach that could explain degradation patterns, predict future performance, and guide corrective actions across sites. 3
This architecture turned raw device
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data into timely, actionable insight • Contract and compliance savings while remaining compatible with the due to fewer downtime events and client's existing tools and processes. better reliability performance
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Site teams spent less time on manual investigations and more on targeted interventions guided by model‑driven insight
The approach is now being extended to additional sites and asset classes. Although developed for battery storage systems, the same pattern can be applied in utilities, renewable energy, manufacturing, and infrastructure sectors, where predictive insight and reliable operations are essential. AI accelerated detection
Human Intelligence in the Loop
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Human expertise was central to how the solution worked in practice. Engineering teams worked with data scientists to interpret model outputs, assess root cause hypotheses, and confirm which recommendations were realistic given site constraints and customer obligations.
AI‑led Solution
Hexaware partnered with the client to design and implement an AI and machine learning solution that covered the full data lifecyle.
To keep the system responsible and reliable, the client put governance around AI use.
The solution delivered three core capabilities:
AI accelerated detection and forecasting, while human expertise determined which actions are safe, compliant, and commercially sound.
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Models were validated before they influenced operational decisions
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Data operations that handled IoT data ingestion from devices, influenced operational decisions transformation, secure storage, • Maintenance and operational and data quality checks so accountability remained with
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that telemetry was trustworthy human engineering teams
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and consistent
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AI and machine learning • Insights were applied only after structured cross functional review
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models that used multi‑factor to check safety, compliance and
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analytics to test hypotheses, system integrity
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forecast degradation, and identify conditions linked to accelerated wear
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Hexaware Technologies Limited
Annual Report 2025
Industry Verticals
Travel and Hospitality
AI CASE STUDY
AI‑led Modernization of Complex Airline Legacy Systems
AN OVERVIEW
Business Context and Vision
Travel and hospitality continued to stabilize in CY25 after the sharp swings of the post‑pandemic period. Leisure and business demand remained healthy, but expectations rose around reliability, personalization, and digital convenience. At the same time, airlines and travel providers still relied on complex legacy platforms for reservations, revenue, operations, and crew management. These systems were essential to safety and continuity, yet difficult to change and deeply dependent on a small group of experts.
Within this context, Hexaware focused on helping travel and hospitality enterprises modernize with care. The priority was not only to improve guest and traveler experience, but to strengthen operational resilience, make better use of data, and prepare core platforms for the gradual shift toward cloud and AI, without disrupting day‑to‑day operations.
Capabilities and Value Proposition
Hexaware serves airlines, airports, hospitality brands, and travel intermediaries with a mix of domain knowledge, engineering capability, and operations experience. Our teams work across passenger and guest experience, digital commerce, loyalty, cargo and logistics, and back‑office functions that support finance and workforce management.
The Travel and Hospitality portfolio brings together core strengths in application modernization, digital assurance, cloud migration, and data
platforms, with an increasing use of AI for code comprehension, automation, and decision support. Engagements are designed with human oversight and regulatory needs in mind so that new technology improves reliability and transparency rather than adding risk. This balance of modernization and governance helps clients move from fragmented, expert‑dependent processes to more consistent, explainable, and scalable operations.
and digital experience. Engagements concentrated on applications that support reservations, operations and customer servicing, where better insight and shorter change cycles have a direct impact on day‑to‑day performance and the traveler journey.
We continued to use platforms such as RapidX® to support AI‑assisted legacy modernization, making it easier for teams to understand complex code bases and move toward modern architectures in a controlled way. Across programs, the emphasis remained on practical gains in speed, quality and maintainability, with human expertise guiding priorities and validating outcomes at every step.
CY25 Highlights and AI-first Transformation
In CY25, our Travel and Hospitality work focused on helping airlines and travel providers modernize core systems while improving reliability
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Client Challenge
Our client, a leading North American airline, relied on a complex legacy application estate to run core operations. Critical business rules were embedded deep in aging code with limited documentation and dependence on a small group of SMEs.
This slowed modernization and day‑to‑day support. Reverse engineering was slow and error‑prone, issue triage depended heavily on individual experts, and feature delivery was constrained by the lack of a trusted, end‑to‑end view of system behavior. The airline needed a faster, systematic way to extract business rules and translate that understanding into change at scale.
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AI‑led Solution
We deployed Hexaware's RapidX® platform using a two‑step model: code comprehension followed by forward engineering.
- Code Comprehension: RapidX® analyzed legacy code to extract business rules, data flows, and dependencies, creating a comprehensive and explainable map of system logic trusted by both business and IT teams.
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Forward Engineering: These Business Impact insights were converted into The human–AI approach delivered
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structured user stories and measurable results:
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technical tasks aligned to the airline's technology mandates • 75% reduction in reverse and integrated with the client's AI engineering timelines versus code assist solution to accelerate traditional methods target‑state development. • 75% faster issue identification and triage
The human–AI approach delivered measurable results:
Explainability and governance were
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built in throughout, with every • 50% fewer feedback cycles AI‑generated artefact traceable back during modernization due to to source code and aligned to the higher‑quality user stories client's cloud and AI roadmap.
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30% faster go‑to‑market for new features through automated story generation and AI‑assisted development
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As RapidX® addresses a universal challenge—understanding complex legacy code, the same pattern can be extended across the airline's broader application landscape and to other travel and hospitality organizations.
Human Intelligence in the Loop RapidX® was designed to amplify SME expertise, not replace it.
Hexaware and the client jointly defined quality thresholds for AI outputs, ensuring feedback remained focused and relevant. SMEs were given UI access and hands‑on training to review extracted rules and provide direct input within the platform.
AI accelerated
comprehension and build; human
Instead of large documentation drops, outputs were delivered in small, reviewable increments. This shifted feedback cycles from weeks to a few days, allowing RapidX® to continuously learn from expert validation while keeping domain judgment firmly with the airline's teams.
intelligence ensured accuracy, safety, and business relevance.
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Hexaware Technologies Limited
Annual Report 2025
AI‑enabled Employee App for Safer Airline Operations
Industry Verticals
Transportation and Logistics
AI CASE STUDY
AN OVERVIEW
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administrative teams to gain speed and clarity without compromising governance, traceability, or regulatory control. By embedding intelligence into daily operations rather than replacing established systems, we help transportation and logistics organizations modernize execution while maintaining operational discipline.
Business Context and Vision
The Transportation and Logistics business unit operates in safety‑critical, asset‑intensive environments where regulatory compliance, operational control, and workforce efficiency are essential. In CY25, logistics organizations faced growing pressure to improve safety reporting, audit readiness, and employee self‑service while operating under strict regulatory standards and demanding operational schedules.
Capabilities and Value Proposition
We deliver transportation and logistics capabilities focused on operational intelligence and workforce enablement, including:
Many organizations already had employee platforms in place, but key workflows related to safety, compliance, and HR remained manual and time‑consuming.
- AI services and agent‑led automation embedded into existing employee platforms
Our vision was to introduce AI into these existing workflows in a responsible way, enabling frontline and
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Secure mobile access to support frontline workforce engagement
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Conversational interfaces enabling safety reporting and HR requests through simple interactions
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AI agents supporting safety classification, audit triage, overtime management, and asset out‑of‑service analysis
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Human‑in‑the‑loop governance models to preserve ownership, escalation control, and regulatory compliance
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AI‑led software development life cycle frameworks to generate user stories, design artifacts, code, and test assets, enabling 25–40% productivity improvement while maintaining quality and control required for safety‑critical systems
These capabilities enable organizations to improve operational efficiency, audit readiness, and workforce experience without disrupting existing platforms.
CY25 Highlights and Innovation
In CY25, we deepened our focus on safety‑critical and asset‑intensive segments, particularly aviation. AI‑enabled enhancements to employee platforms increased adoption of self‑service workflows across frontline teams, reducing manual effort in safety and HR processes.
We also expanded the use of agent‑led automation to support classification, triage, and operational analysis tasks while retaining human oversight. Progress in AI‑led software development life cycle frameworks further improved delivery efficiency across transportation platforms. Together, these initiatives strengthened operational control, governance, and workforce productivity across transportation and logistics environments.
1
3
4
Client Challenge
Human Intelligence in the Loop
Business Impact
A leading aviation maintenance, repair, and overhaul (MRO) organization in the Middle East, operating five hangars and employing more than 5,000 people, sought to modernize frontline engagement, safety reporting, and HR self‑service. While an employee app was already in place, adoption was uneven. Safety reporting remained largely manual and slow, and HR teams were handling a high volume of routine employee queries. At the same time, the client wanted to introduce GenAI in a controlled manner without disrupting daily operations or undermining employee trust.
The program delivered measurable improvements, including:
Human oversight shaped how AI was The program delivered measurable introduced and applied. Employees improvements, including: retained the choice to use AI • Safety audit classification time assistance or follow familiar workflows. reduced from days to hours, with Safety and HR administrators configured thresholds, reviewed initial triage completed in under a minute AI‑generated suggestions, and made final decisions on classification, • Reduced HR friction as the HR escalation, and case handling. bot resolved routine queries and routed only complex cases to Security and compliance teams human teams via ServiceNow
defined guardrails for Azure AI and Azure OpenAI Service, including • Active usage reached access controls and audit logging. approximately 4,200 employees This approach ensured AI reduced by early 2025, with strong manual effort while people retained adoption of safety reporting and accountability for safety, compliance, quick‑access features and employee experience.
- Development effort reduced, with select features delivered about 50% faster using GitHub Copilot
2
This model is replicable across aviation and other transport organizations where AI can simplify frontline work and improve response times.
AI‑led Solution
AI‑led Solution AI accelerated reporting, The solution combined three classification, and core elements: response; human • A secure mobile app on iOS intelligence governed and Android offering employee profiles, digital business safety, compliance, and
cards, access to core systems, final decision‑making. notifications, biometric login, and usage analytics
The solution combined three core elements:
-
AI‑assisted safety reporting that allows frontline staff to describe incidents in natural language, while the system structures and enriches reports for safety teams
-
An HR chat experience that resolves common queries and routes unresolved issues, with full context, into ServiceNow
In parallel, targeted proofs of concept introduced additional AI capabilities for overtime management, safety classification, and analysis of aircraft out‑of‑service reasons. These were built using Azure services, with GitHub Copilot accelerating development.
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ESG Overview
Hexaware’s ESG Philosophy and Vision
Hexaware's ESG approach is anchored in the “Sustainability by Design” philosophy, integrating environmental stewardship, social responsibility, and strong governance into every facet of the Company's operations. Our vision is rooted in inclusive digital transformation, reducing environmental footprint, empowering diverse communities, and upholding transparency and accountability to build a responsible and resilient business. The mission emphasizes alignment with global frameworks such as UNGC, SDGs, GRI, and TCFD, while driving continuous improvement through measurable targets and stakeholder engagement.
Environmental Social Governance
Our ESG strategy drives our From digital skilling to inclusive goal of net zero emissions by hiring and community action, CY40 through clean energy, our people‑first approach sustainable infrastructure, and reinforces social responsibility smart resource management— and enables ESG best practices cornerstones of our across our global footprint. sustainability operations.
Integrity, transparency, and accountability are at the core of how we lead, operate, and grow—anchored in rigorous ESG management and aligned to emerging ESG regulation.
Key Achievements in CY25
In CY25, we advanced
decarbonization, resource stewardship, and social impact while improving performance in leading ESG assessments.
Environmental Performance
-
Maintained trajectory toward net‑zero with 83% renewable energy adoption across campuses
-
Achieved zero waste‑to‑landfill and expanded Zero Liquid Discharge facilities in Chennai and Pune
External ESG Assessments and Ratings
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Earned a Gold medal in the EcoVadis assessment, scoring 82 and ranking in the 98[th] percentile globally
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Achieved a score of 83 in the S&P Corporate Sustainability Assessment (CSA) and ranked in the 97[th] percentile
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Received a "B" rating for both Water Security and Climate Change in the Carbon Disclosure Project (CDP) Assessment
Recognitions and Awards
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Featured in the ESG Champions of India report by Dun & Bradstreet; listed among India's leading listed ESG entities
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Won Sustainable Organization of the Year 2025 award for the second consecutive year at the Net Zero Summit & Awards 2025, by UBS Forums
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Recognized among the Best Organizations for Women 2025 by ET NOW for the third consecutive year
People and Community
- Positively impacted over 125,000 lives through education, women's empowerment, and rural development initiatives till date
MATERIAL TOPICS
Social commitments
Our material topics are the ESG issues that most significantly influence • business resilience, long‑term value • creation, and stakeholder outcomes. They serve as a foundation for strategy, • Gender equity • target‑setting, and transparent Inclusive growth reporting across environmental, social, • and governance dimensions.
-
Advance employee well‑being
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Continuous learning
-
Inclusive growth
-
Community impact
Governance foundations
Alignment of Material Topics with Sustainable Development Goals (SDGs)
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Strengthen cybersecurity and data privacy
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Ethical conduct
Hexaware's ESG priorities are closely aligned with the UN Sustainable Development Goals (SDGs), integrating sustainability into strategy, operations, and stakeholder engagement.
-
Resilient digital infrastructure
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Partnerships that scale outcomes
This SDG‑linked materiality approach ensures measurable progress and transparent reporting, while guiding investments and innovation toward a resilient, responsible, and inclusive future.
Environmental objectives
-
Focus on renewable energy adoption
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Circular resource use
-
Water stewardship
-
Emissions reductions
Hexaware Material Topics
Applicable SDGs
| Cybersecurity & Data Privacy | |
|---|---|
| Sustainable Supply Chain | |
| Community Development | |
Human Rights |
|
Human Capital Development |
|
| Occupational Health & Safety | |
| Climate Change | |
| Resource Eficiency & Circularity | |
| Customer Centricity | |
| Business Ethics | |
| Corporate Governance | |
| Innovation Management | |
| Envionmental Social Governance |
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Environmental
Hexaware's environmental strategy prioritizes emissions reduction through energy efficiency, renewable energy adoption, and low‑impact infrastructure upgrades across campuses.
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- HVAC Upgrades – Mumbai: Replaced old AC units with energy‑efficient, CFC‑free VRF and ductable systems across Bldg. 157 (3[rd] & 4[th] floors) and Bldg. 3 (Ground & 1[st] floors), saving 96,000 units of energy annually
Focusing On a Sustainable Environment
Carbon Emissions: Management Approach, Progress, and Key Initiatives
Our decarbonization roadmap combines renewable electricity, energy efficiency, and refrigerant management. We track progress through site‑level initiatives and year‑on‑year performance metrics.
- R22 Refrigerant Phaseout – Chennai: Completed phaseout for 149 TR package AC units
• Lighting Upgrades – Nagpur: Replaced CFL fixtures with energy‑efficient LED lights in 2[nd] floor A & B wings, saving 12,000 units of energy annually
- Wind Energy Expansion: Increased wind energy generation from 62 to 82 lakhs per annum at the Chennai Captive Generating Plant, reducing carbon emissions by 1,430 tons of CO₂ annually
Goal
Transition of 70% of campus electricity usage to renewable sources by CY30
Progress
83% usage of electricity from renewable sources in our owned facilities (Chennai, Pune, and Nagpur campuses, and Buildings 1, 3, 152, and 157 at Mumbai) as of December 2025
• R22 Refrigerant Phaseout – Mumbai: Completed phaseout for 289.5 TR AC units at MBP Bldg.1
• HVAC Upgrades – Nagpur: Installed energy‑efficient, CFC‑free VRF AC units across Ground, 1[st] , and 2[nd] floors (A & B wings), saving 144,000 units of energy annually
• Condenser Pump Replacement – Chennai: Replaced 8 × 37 kW condenser pumps in the chilled water system with energy‑efficient units, saving 17,000 units annually
• Tree Plantation – Chennai: Planted 600 native saplings to enhance green cover and reduce CO₂ emissions by ~24 tons per year
Water: Management Approach, Progress, and Key Initiatives
Water stewardship supports operational resilience and community well‑being, particularly in water‑stressed regions. Our approach combines efficiency, recycling and reuse, rainwater harvesting, and community‑based restoration projects.
-
Efficient Water Management: Recycling wastewater for landscape irrigation and flushing, eliminating leaks, and sourcing water responsibly across all India campuses
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Rainwater Harvesting and STPs: Campus‑wide systems capture monsoon rain and treat water through Sewage Treatment Plants (STPs), reducing freshwater demand and ensuring compliance with Pollution Control norms
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Community and CSR Projects: Restored lakes, conducted clean‑up drives, and planted native trees in drought‑prone areas to enhance groundwater and support local ecosystems
These initiatives resulted in 100%
recycled water use across all facilities, reduced dependence on external water sources, and improved water availability for local communities.
Effluent and Waste: Management Approach, Progress, and Key Initiatives
We continue to focus on waste reduction, segregation, recycling, and responsible disposal, supported by upcycling and circular economy practices. Across all our India locations, waste is segregated at source and processed through approved recyclers, achieving Zero Waste to Landfill and compliance with State Pollution Control Board norms. A green composting yard converts garden waste into manure, while hazardous and e‑waste are handed over to certified recyclers in line with regulatory requirements.
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• Upcycling and Recycling – PAN India: Recycled dry waste (paper, plastic, food packaging) and upcycled wet waste through approved partners, including a PAN‑India tie‑up with Earth Recyclers
Environmental Footprint of Hardware Infrastructure: Management Approach, Progress, and Key Initiatives
Our approach focuses on reducing the environmental impact of IT hardware across its lifecycle, from procurement and usage to reuse and end‑of‑life disposal.
• E‑Waste and Hazardous Waste Management – PAN India: Ensured safe handling and disposal through certified recyclers in line with State Pollution Control Board norms
• Energy-efficient Hardware Procurement: Laptops procured incorporate energy‑saving chips and technologies to reduce power consumption
• Plastic Waste Reduction: Eliminated single‑use plastics and promoted sustainable alternatives across facilities
• Lifecycle Extension: Hardware life is extended through regular maintenance and upgrades to ensure optimal performance
• Biodiversity and Community Initiatives: Established kitchen gardens, bee conservation programs, and water holes for wildlife to support local ecosystems
- Refurbishment and
Redeployment: End‑of‑life
equipment is refurbished and redeployed internally or donated to charitable institutions
• Community Impact through Kitchen Gardens: Generated donations worth INR 200,000 from produce for community welfare
• Certified E‑Waste Recycling: Obsolete hardware is disposed of through certified e‑waste recycling facilities to ensure responsible recycling
- Design Considerations: Preference is given to equipment with longer lifespans and modular designs that enable component upgrades rather than full replacement
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Social
Our social priorities focus on inclusive workplaces, employee well‑being and safety, continuous learning, and community impact. In CY25, we strengthened DEI governance, expanded well‑being initiatives, and scaled community programs with measurable outcomes.
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Improving Social Value
We aim to create long‑term social value by building an inclusive workplace, enabling equitable opportunities, and investing in capability development. Our people practices are designed to support diversity, employee well‑being, and sustainable workforce growth across geographies.
Recruiting and Managing Global, Diverse, and Skilled Workforce: Management Approach, Progress, Key Initiatives
Our workforce strategy focuses on inclusive hiring, capability building, and creating a supportive work environment that enables employees to grow and thrive.
Goal
Increase women's representation in our workforce to 40% by CY30
Progress
34.3%
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We focused on strengthening representation, deepening inclusion practices, and aligning DEI goals with ESG commitments. Strategic priorities included enhancing workforce diversity across women, people with disabilities, LGBTQ+ employees, and veterans; implementing equity mechanisms through transparent, data‑driven processes; and fostering allyship and psychological safety through employee resource groups (ERGs). By integrating DEI metrics into performance and leadership evaluations, we are building sustainable impact and driving a culture of belonging and innovation.
Human Rights
Key Focus Areas
Our approach is organized across people practices, workplace well‑being, and community engagement.
As a signatory to the United Nations Global Compact, we uphold human rights as outlined in the UN Guiding Principles and the International Labour Organization's Declaration on Fundamental Principles and Rights at Work. We maintain zero tolerance for modern slavery, aligning with the Modern Slavery Act 2015 UK and relevant UN and ILO conventions.
Diversity, Equity, and Inclusion
CY25 marked a year of intentional progress as we continued embedding DEI into our culture, governance, and business strategy. Our vision remains clear: to create a workplace where every individual, regardless of gender, identity, age, ethnicity, ability, or background, can thrive without barriers.
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Employee Safety and Well‑being
Hexaware's Wellbeing Program in CY25 focused on holistic employee care through initiatives that promote health, sustainability, and work‑life balance. We introduced FlexCare, offering customizable insurance benefits, and implemented AI‑driven contactless health monitoring, complemented by free health camps and wellness activities at offshore locations. To support employees with family responsibilities, we expanded our Elder Care program. In line with sustainable mobility, we launched second‑hand car lease options, while discounted vacation stays were offered to help employees recharge and reduce burnout. Our commitment to wellness excellence was recognized with the prestigious Prostar 2025: Buddies of Wellness Award. These initiatives underscore our dedication to creating a healthy, balanced, and supportive work environment for all Hexawarians.
Learning and Development
At Hexaware, learning is a core value driving continuous growth and innovation. Through HexaVarsity, employees access personalized learning paths powered by advanced technology, along with fully sponsored certifications and engaging initiatives like hackathons and community programs. Supported by SONIC, we enable accelerated upskilling and external certifications to build a future‑ready workforce. Additionally, we provide comprehensive training on harassment prevention for all employees, including specialized sessions for managers, and cover compliance essentials during orientation. These efforts foster a culture of curiosity, collaboration, and ethical practices, making Hexaware a place where professional and personal growth go hand in hand.
Some of our strategic learning initiatives include:
SONIC
SONIC, our learning framework, gives consultants access to 1,000+ industry certifications and 600 curated
- Account‑specific programs (CTaDel): 766
learning pathways. Club Synergy (platform for community‑driven learning), hackathons, demand‑driven instructor‑led trainings, internal coaches and GenAI modules, workshops, and webinars all support ongoing technical and behavioral skill building.
-
Mid Management Transformation Program: 92
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Sales Transformation: 723
AI Upskilling and Employee Engagement
- External certifications completed in CY25: 43,000+
CY25: 43,000+ In CY25, we created a global ecosystem of continuous learning focused on advanced AI skills, Mavericks collaboration and recognition. Mavericks is our early‑talent program The offer included comprehensive for students from top‑tier engineering GenAI programs (advanced courses, and arts and science colleges. It builds architect and agentic AI academies, skills in emerging technologies, cloud hackathons and webinars), platforms, automation, and customer community‑based learning, a experience transformation. partnership with upGrad, offline • Participants in CY25: 984 felicitation ceremonies, and Mavericks initiatives such as GenAI designations, • Employee participation rate in codeathons, and innovation pitches. CY25: 100%
Mavericks
Mavericks is our early‑talent program for students from top‑tier engineering and arts and science colleges. It builds skills in emerging technologies, cloud platforms, automation, and customer experience transformation.
Employee Engagement
Hexaware Future Leaders and Executives (HFLX)
Employee engagement remains a cornerstone of Hexaware's culture. In 2025, we strengthened connections through Hexaware Socials across locations and celebrated long‑service milestones via the Navigator program. Our Inbox to Out‑of‑the‑Box initiative streamlined communication, reducing non‑work emails significantly to enhance focus and productivity. We welcomed cricket icon Rahul Dravid as our Cultural Ambassador, inspiring teams through several interactive engagements.
Graduates from India's premier business schools join a focused development track built around mentorship, hands‑on mini projects, a structured induction and fast‑track promotion opportunities for exceptional performers.
-
Participants in CY25: 36
-
Employee participation rate in CY25: 100%
Organizational Development (Ignite 3.0)
Programs like HerVoiceMatters Live amplified diverse voices, fostering inclusion and empathy. Our digital platform, Station H, achieved strong adoption with mobile‑first engagement and a 22% year‑on‑year growth in daily usage. These initiatives reflect our commitment to creating a collaborative, inclusive, and rewarding workplace where employees feel valued and connected.
Ignite 3.0 is HexaVarsity's initiative to build leadership and digital transformation capability across Hexaware, aligned with our growth in the data and AI era. Designed for middle and senior managers, project leads, and business consultants, it combines digital transformation, project management, and business consulting modules to build practical skills and a solution‑oriented mindset.
Employee Satisfaction
Hexaware continues to prioritize strong employee connections in virtual and hybrid work environments. Our AI‑powered virtual assistant,
-
Ignite participants in CY25: 6,566
-
OD programs: 3,458
-
Unit‑specific programs: 1,527
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DEI FOCUS AREAS
Amber, engages employees throughout their life cycle, capturing feedback and driving continuous engagement measurement.
At Hexaware, diversity is our strength, and inclusion is non‑negotiable. In CY25, we reinforced equitable practices in hiring and promotion, introduced strategic goals, and launched training programs to deepen diversity awareness. Our global goal is to achieve 40% women's workforce participation by CY30, and we have already reached 34.3% in CY25, reflecting strong progress.
2025 Engagement Metrics
Overall Engagement Score
83
Our DEI focus areas include:
Mood Score
Women Empowerment
At Hexaware, we ensure strong representation of women, enable career growth, and foster allyship. In CY25, we celebrated Women's Day with global week‑long celebrations and recognition awards. Our Women@ Hexaware ERG hosted leadership sessions, financial planning workshops, and personal development programs, growing to 1,200+ registered women within a year.
4.2/5
Net Promoter Score (NPS)
39
These results reflect consistently high levels of employee engagement and satisfaction across the organization.
Cultural Understanding
We promote teamwork and client relationships through open dialogue and mutual respect. This year,
we ran the Embracing Differences campaign for three months across our offices, focusing on generational, cultural, and physical diversity. We also hosted Global Inclusion Week with conversation circles and DEI workshops across India.
Additionally, we conducted a dedicated DEI sensitization session for HR professionals, attended by over 90 HR representatives from Hexaware offices across India, to strengthen inclusive practices across the employee life cycle.
LGBTQ+ Inclusion
We create safe spaces and run allyship campaigns to support LGBTQ+ employees. In CY25, we celebrated Pride Month with engaging activities and awareness sessions. Our Allies to Pride ERG conducted regular Rainbow Room sessions and achieved 35% growth in registrations.
Racial and Ethnic Equality
We implement fair policies to build a supportive environment for BIPOC employees. To that effect, we launched the Belong & Beyond campaign, a dedicated DEI week with in‑person sessions, and hosted our flagship Diversity Festival featuring stalls, interactive sessions, and engagement activities, encouraging direct dialogue and engagement between leaders and employees across offices.
Disability Resources
We champion an inclusive culture by providing resources and sharing personal narratives that inspire understanding. In CY25, accessibility‑focused workshops were part of Global Inclusion Week, ensuring awareness and support for employees with disabilities.
Neurodiversity Integration
We welcome unique perspectives and expand awareness through education and engagement. In CY25, we conducted a two‑month Neurodiversity Campaign covering autism, ADHD, dyslexia, and more. We also launched NeuroCircle, an ERG dedicated to neurodiverse employees and allies.
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Intergenerational Harmony
In Hexaware, we bridge generational gaps to drive creativity and innovation through collaboration. Our Embracing Differences campaign promoted collaboration across age groups in CY25. We also celebrated International Men's Day with week‑long activities fostering inclusion for all genders.
Occupational Health and Safety: Management Approach, Progress, and Key Initiatives
At Hexaware, our Occupational Health and Safety Management System (OHSMS) focused on preventing work‑related injuries, illnesses, and accidents by proactively identifying and mitigating risks, ensuring compliance with safety regulations, and fostering a strong safety culture. Our approach emphasizes safe workplaces, emergency preparedness, and a culture of shared responsibility, with the objective of ensuring a healthy and secure environment for all employees across locations.
Future Talent Outreach
In CY25, we extended our DEI efforts beyond the workplace through college outreach programs, conducting campus tours and sessions to promote inclusion among future talent.
Key Objectives
Minimize Workplace Accidents
Promoting a Strong Safety Culture
Proactively identify hazards, conduct risk assessments, and implement preventive and corrective controls
Ensure leadership commitment, accountability, and consistent communication to reinforce safety as a core organizational value
Together, these initiatives reflect our commitment to creating a workplace where every voice matters and every difference is celebrated.
Ensure Legal Compliance
Reduce Accident‑related Costs
Adhere to all applicable occupational health and safety laws, statutory requirements, and industry standards
Minimize medical expenses, lost workdays, and productivity losses through preventive measures and efficient incident management
Goal
Train 80% of employees in digital and new technologies by CY25
Engage Employees
Protect Health and Well‑being
Encourage active employee participation through safety training, hazard reporting, awareness programs, and safety committee involvement
Address both physical hazards and psychosocial risks that may impact on the overall health, wellness, and morale of employees
Progress
Continuous Improvement
86%
Regularly review safety procedures, monitor performance indicators, and implement enhancements based on audits and feedback
of consultants trained in digital and new technologies
Key Highlights
Local Communities: Management Approach, Progress and Key Initiatives
INR 187 Mn
~37%
Increase in beneficiaries compared to the previous year
Actual CSR spent by the Company in CY25
In CY25, we continued our commitment to corporate social responsibility, engaging with communities to support sustainable development and inclusive growth. Our approach emphasizes long‑term partnerships, shared value, and alignment with broader societal needs.
129,455
~35,000
Employee engagement impact supported
Total consolidated reach
56,265 Direct beneficiaries 73,190 Indirect beneficiaries
3,100+
Employees
7,000+
Volunteering hours
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Partnering for a Cause Our Focus Areas
Educational Environmental
Initiatives Stewardship
27NGOs
Skill Women's
32 Projects DevelopmentSports EmpowermentRural
Initiatives Development
Healthcare
Initiatives
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- Monitoring and Evaluation:
Operating Framework
Key Awards
Real‑time data tracking, quarterly senior management reviews, and annual impact and financial audits
-
CSR Committee: Quarterly reviews, fund utilization oversight, and course correction
-
2025 Global CSR & ESG Awards – Best Scholarship Program Award
-
2025 Indian CSR Awards – Best • Give Grants Partnership:
-
Employment Generation Initiative • Helping Hands of Hexaware:
-
of the Year Compliance management, Employee volunteering
-
platform administration, and outcome measurement enablement and program
-
CSR Governance and Delivery effectiveness support
CSR Governance and Delivery Model
• Third‑party Impact Assessments: Annual independent evaluations of social and environmental outcomes
CSR is managed through structured oversight and disciplined measurement to ensure transparency, accountability, and continuous improvement.
- Grievance Mechanism:
Traceable resolution process with quarterly reviews and annual third‑party evaluation
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Focus Areas
Our CSR efforts are organized around the following focus areas.
Education
We supported learning outcomes through school education and STEM exposure programs delivered by implementing partners.
22,000+ Children benefited in CY25 through education initiatives delivered by
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Skill Development and Livelihoods
We focused on employability and income generation through vocational training and placement‑linked skilling.
2,200+
Youth trained in CY25
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10 Partners
Story of Change
Swapnali, a 12‑year‑old from a brick kiln community in Maharashtra, discovered her talent for dance through classes run by the India Sponsorship Committee's Aakar program, supported by Hexaware. With steady coaching and encouragement, she now performs on stage with confidence and stays in school, becoming a role model for younger children in her settlement.
~70%
Placement rate
Story of Change
Yaseen, 20, joined a livelihoods program by Magic Bus India Foundation and Hexaware, where he learned Tally and basic accounting. The training helped him move from uncertainty about his future to a job as an accountant's assistant, earning INR 15,000 a month and supporting his family.
Healthcare Access
We supported essential healthcare interventions that protect dignity and livelihoods.
2,000
Elderly individuals received cataract surgeries in CY25
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Women’s Empowerment
We strengthened economic independence through vocational skilling and education support.
350+
Women empowered in CY25
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Story of Change
Mahadev, a 55‑year‑old tailor, could no longer see well enough to thread a needle until a Mission for Vision eye camp, supported by Hexaware, diagnosed his cataracts and arranged surgery at H.V. Desai Eye Hospital in Pune. After the operation, his vision improved dramatically—from severe visual impairment to near—normal vision, allowing him to return to work and provide for his family again.
Story of Change
Asha (name changed), a 40‑year‑old single mother, enrolled in an advanced beauty course run by Purnkuti with Hexaware's CSR support. Today she manages her own client base, earns about INR 10,000 a month, and makes independent decisions about her household finances.
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Sports Development
We supported athletes and para‑athletes with training, equipment, and competition enablers.
474
Athletes and para‑athletes supported nationally and internationally
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Story of Change
Sheetal Devi, 19, made history by becoming the first Indian para athlete selected for India's able‑bodied junior archery team, finishing third at the national trials. Her journey includes becoming Para World Champion in CY25 and India's youngest para medalist at the Paris Paralympics CY24. Hexaware is a proud supporter of Olympic Gold Quest (OGQ), which offers exceptional para athletes like Sheetal access to world‑class training, competitive exposure, and more.
Rural Development
Strengthened income pathways and adoption of improved practices in rural communities
We implemented integrated livelihood interventions to enhance household income and community resilience.
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Story of Change
A self‑help group of 35 women in rural Palghar, Maharashtra, used tailoring training from Seva Sahayog Foundation, supported by Hexaware, to start stitching school bags and health kit pouches. Together they generated INR 34,000 in new income and, alongside improved farming practices that increased cultivated land by 63.7%, strengthened their families' finances.
Environmental Stewardship
We linked environmental action with community participation and livelihood creation.
17,030.95 kg
5,000
Textile waste upcycled from coastal areas in CY25
Trees planted
Story of Change
A group of enterprising women from coastal Maharashtra now earn an income by stitching utility bags from textile waste collected along the shore in AMHI's Project Potli, supported by Hexaware. Their work has helped upcycle 17,030.95 kg of discarded fabric, reduce plastic use, and save about 14,100 liters of water while cleaning local beaches.
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Implementation Focus Area SDGs Location (India) Number of Direct
Partner Beneficiaries Reached
Apne Aap Women's Women Mumbai 50 Girl Children
Collective (AAWC) Empowerment
American India Education Chennai 10,000 Children in 20
Foundation Schools
India Sponsorship Education Lonavala 100+ Children and 600
Committee Rural People
Art 1 [st] Foundation Education Mumbai 2,500 Students
Environmental Environment Chennai and 2,000 Individuals
Foundation of India Coimbatore
Idea Foundation Education Chennai, Mumbai, 600 Students
and Pune
Katalyst India Women Mumbai, Pune, Noida, 50 Girl Students
Empowerment Chennai
Magic Bus Foundation Skill Chennai, Mumbai, 700+ Youths
Development and Bhopal (every year)
Dream Runner Healthcare Chennai 200 People with Limb
Foundation + Loss
Freedom Trust
Olympic Gold Quest Promotion of Pan India 416 Athletes and
Sports Para‑athletes
Rainbow Homes Education Chennai and 300 Children in
Bangalore Chennai, 75 in
Bangalore
SKI Star Foundation Education Chennai 2,000+ Students
(Science Stream)
TRRAIN Skill Development Chennai, Bangalore, 450 Persons with
and Pune Disabilities (every year)
V‑Excel Educational Trust Skill Development Chennai 60 Children
V‑Excel Educational Trust Education Chennai 200 Children
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Implementation Focus Area SDGs Location (India) Number of Direct
Partner Beneficiaries Reached
V‑Excel Educational Trust Education Chennai 200 Children
Yuva Unstoppable Education Mumbai, Pune, and 5,000 Children
Bhopal
Tweet Foundation Skill Development Mumbai 200 Transgender
Individuals
Usha Silai Skill Dehradun 110 Women
Development
Purnkuti Education Pune 665 Children
(Manosakha Project)
Purnkuti Skill Pune 345 Women
(Dhara Project) Development
Mission for Vision Healthcare Chennai and Mumbai Chennai and Mumbai
(Mission Netra) 2,000 Older Adults
Mission for Vision Healthcare Chennai and Mumbai 20,000 Students
(Mission Roshni)
Seva Sahayog Rural Mumbai 2,000+ People
Development
Vidya and Child Education Noida 250 Students
Yuva Parivartan Skill Nagpur 350 Youths
(Skilling) Development (every year)
AAMHI Environment Alibaug 2,500 Waste‑collection
Workers
Atmadeepam Skill Nagpur 100 Students
Development
After‑School Program & Education Tamil Nadu 175 Children
Digital Learning Center
(Thraahi)
Mumbai Marathon Education Mumbai 2,000 People
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Governance
Our governance approach reinforces integrity, accountability, and compliance across business operations and ESG commitments. Oversight is supported by Board‑level review, executive steering mechanisms, and structured risk management.
ESG Governance
As the spotlight on corporate ESG performance intensifies, recognizing the significance of governance indicators alongside environmental and social factors becomes imperative. At Hexaware, the Board exercises oversight over the Company's strategy, sustainability efforts, and overall performance, underscoring our commitment to responsible governance practices.
The Environmental, Social and Governance Board Committee sets Hexaware's ESG agenda and oversees the execution of the ESG strategy, including progress against long‑term commitments and targets.
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ESG Board
Committee
ESG Steering
Committee
Corporate
ESG Function
ESG Leads
(from each function)
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The ESG Steering Committee drives the execution of the ESG agenda across the organization. It includes a cross‑functional team comprising the Chief Operating Officer, Chief Risk Officer, Chief People Officer, Chief Financial Officer, Head of Corporate Affairs, and functional heads. They are responsible for translating ESG priorities into operational actions.
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Joseph McLaren (Larry) Quinlan Non‑Executive Chairman
CS C R N
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A Audit Committee
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CS Cybersecurity Committee (sub‑committee of Audit Committee) N Nomination and Remuneration Committee
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S Stakeholders Relationship Committee
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C Corporate Social Responsibility Committee
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R Risk Management Committee
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E Environmental, Social, and Governance Committee
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Chairman Member
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Management Team
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Srikrishna Ramakarthikeyan CEO & Executive Director
Vikash Kumar Jain Chief Financial Officer
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Nidhi Alexander
Amrinder Singh President & Head – EMEA & APAC
Chief Marketing Officer
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Satyajith M Chief Technology Officer
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Anti‑corruption: Management Approach, Progress, and Key Initiatives
We are committed to conducting our business activities with the highest standards of honesty, integrity, and compliance with applicable legal and regulatory requirements. We have a well‑established anti‑bribery and anti‑corruption (ABAC) framework designed to protect the organization from the financial and reputational risks posed by bribery, corruption, and similar malpractices. Processes have been put in place to identify, measure, manage, monitor, and report occurrence of such risks across the organization and covers the following areas:
-
Third‑party Management
-
Gifts, Hospitality, and Entertainment
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Donation and Sponsorship
-
Interactions with Public Officials
-
Conflicts of Interest
-
Anti‑trust and Fair Competition
The ABAC framework is underpinned by the following elements:
• Governance and Tone at the Top: The Board of Directors and senior management maintain a zero‑tolerance approach to bribery and corruption and actively promote ethical conduct across the organization.
-
Anti‑bribery and Anti‑corruption
-
Anti‑money Laundering and Sanctions
-
Policies and Procedures:
-
Code of Conduct
Comprehensive policies provide clear guidance to employees and third parties, setting expectations
- Whistleblowing and Anti‑harassment
for ethical behavior and prohibiting bribery and corruption in all business dealings.
• Internal Controls: Risk‑based internal control procedures are embedded across business operations to prevent, detect, and address bribery and corruption. These include both enterprise‑wide governance controls and specific ABAC‑focused controls such as accurate books and records, robust procurement and payment processes, and prudent hiring and compensation practices.
• Communication and Training: ABAC policies and updates are communicated through regular awareness initiatives. Mandatory annual training on anti‑corruption topics is provided to all employees.
Key risks and mitigation measures for the year are outlined below.
Rank
Mitigation Measures
1
- Deployed layered security controls, including updated policies, Extended Detection and Response (XDR), Secure Access Service Edge (SASE), Extended Security Intelligence and Automation Management (XSIAM), timely patch management, and reinforced endpoint security standards to mitigate hybrid and work‑from‑home risks
Top Risks
Cyber security and data privacy (including ransomware, data breach, state actors, insider threat, supply chain risks, etc.), disaster recovery, and business continuity
-
Conducted regular internal and third‑party vulnerability assessments, penetration testing, simulated hacker attacks, dark web monitoring, open‑source intelligence scans, and external scans to proactively identify and remediate threats
-
Implemented Continuous Automated Red Teaming (CART) for ongoing vulnerability testing
-
Maintained an ISO 27001:2022–certified Information Security Management System and cybersecurity program
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Underwent annual independent Type II assessments of SSAE16 and ISAE 3402 for SOC 1 and SOC 2
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Benchmarked cybersecurity frameworks in alignment with NIST standards to ensure contemporaneity and relevance
-
Determined posture from internal and external vulnerability scans (e.g., Nessus) to address critical, severe, and high‑severity issues
-
Deployed Attack Surface Monitoring (ASM) for daily monitoring
-
Achieved a BitSight score of 800, reflecting top‑tier performance compared to the industry average of 650–770
Risk Management: Committee Structure, Framework, and Mitigation Strategies
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From Our Chief Risk Officer We continue to view risk as a catalyst for innovation. In a year marked by rapid technological shifts, evolving regulations, and dynamic stakeholder expectations, our focus has remained clear: build operational resilience, sharpen the risk and compliance posture of the organization, and align our strategy with long‑term value creation for all stakeholders.
Uma Thomas Chief Risk Officer
Enterprise Risk Management
From Meeting Stakeholders’ Expectations To Creating Long‑term Value
Hexaware has implemented a comprehensive risk management framework comprising well‑defined risk management processes, robust risk governance, and effective risk awareness programs. This framework enables strategic risk management, facilitating the identification, assessment, mitigation, and management of all types of risks.
Our Methodology
A well‑defined risk governance structure serves to communicate the approach of risk management across the organization by clearly defining the roles and responsibilities for day‑to‑day risk management. Risk‑related matters are reviewed in Board Risk Management Committee and Ops Management Council meetings.
The Board is responsible for ensuring effective risk management and aligning the strategic objectives with the organization's critical risks. The Ops Management Council, comprising the Company's CXOs, ensures that risk management activities are implemented in line with our policies.
The Chief Risk Officer (CRO) oversees the enterprise risk management function and collaborates closely with designated risk owners. The risk management process provides management with a consolidated view of key risks through a centralized risk register. After identifying risks, we continuously assess, mitigate, monitor, and review the risks. We also set an acceptable risk appetite to balance risks and opportunities in support of the organization's strategic objectives.
Rank
2
Top Risks
Emerging geopolitical risks (including tariffs)
Mitigation Measures
-
Diversified supply chains across multiple countries and regions to reduce dependency on single geographies
-
Maintained contingency procurement strategies and inventory buffers to manage disruptions
-
Monitored geopolitical developments, trade policies, and regulatory changes
-
Strengthened localized operations and regional partnerships to minimize exposure to tariffs
-
Incorporated flexible contract terms with suppliers and partners to allow adjustments in pricing and delivery in response to geopolitical changes
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Rank
Mitigation Measures
3
-
Deepened strategic relationships through co‑innovation, joint transformation programs, and executive‑level engagement
-
Top Risks • Expanded value‑added services beyond cost arbitrage, including digital transformation, AI / ML capabilities, and ESG alignment
Existing large customers deciding • Supported customers' GCC strategies through co‑location and hybrid delivery models to insource / move to maintain relevance their outsourcing • Built regional specialization to access local talent pools and reduce dependency on any spend to GCCs single geography (losing top • Focused GCC expansion for both existing and new customers to strengthen customers)
- Focused GCC expansion for both existing and new customers to strengthen delivery footprint
Rank
5
Top Risks
Revenue concentration
Rank
6
Mitigation Measures
-
Diversified revenues across non‑American markets, including Europe, Asia‑Pacific, Nordic, Middle Eastern, and African regions
-
Monitored the revenue contribution of key geographies and the top five customers
-
Reduced dependence on large individual accounts through new client acquisition
Mitigation Measures
-
Expanded service offerings across AI, automation, cloud, and digital transformation
-
Organized delivery through focused service lines to address evolving client needs
Rank
Mitigation Measures
4
-
Strengthened sourcing through expanded employee referral programs with dedicated Talent Acquisition (TA) teams
-
• Tapped Tier‑2 cities such as Dehradun, Coimbatore, and Ahmedabad to maximize fulfillment while controlling lateral hiring costs
Top Risks
Talent availability and retention
-
and retention • Formed dedicated sourcing teams led by Sourcing Heads to secure the right including key expertise at optimal pricing and maintain a warm talent pipeline management • Revised Target State Role (TSR) grids for certain skills to ensure competitive personnel and compensation for product engineering roles long timers • Accelerated hiring through Lane 2 programs, releasing offers without waiting for
-
(compensation customer interviews model challenges)
-
Expanded talent acquisition across geographies to hire ahead of demand and increase reserve talent pools
-
Implemented internal training programs like SONIC to enhance skills and improve internal fulfillment rates
-
Engaged high‑potential and critical employees through regular check‑ins to understand aspirations and address concerns
Top Risks
Disruption due to AI – revenue reduction due to AI / automation / GenAI and non‑traditional entrants
Rank
7
Top Risks
Regulatory and compliance risks (including misstatement of financial statements, violation of SEBI, RBI, income tax, and other statutory rules)
-
Encouraged innovation and value creation through bottom‑up initiatives
-
Strengthened the partner ecosystem with leading platform and technology providers
-
Deepened long‑term relationships with key clients to sustain revenue stability
Mitigation Measures
-
Maintained a structured compliance framework aligned with global regulatory requirements
-
Assigned dedicated ownership for monitoring and managing regulatory compliance
-
Implemented enterprise compliance tools to track adherence and identify gaps
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Conducted periodic reviews to detect malpractices and potential fraud
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Rotated AI advanced consultants across verticals and deployed trained “Mavericks” (fresh graduates) from the GenAI competency team
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Added a dedicated AI competency leader to nurture and rotate AI talent within GenAI and across other service lines
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Initiated succession planning for senior leadership in phases: Phase I defined success profiles, conducted assessment centers, and generated potential reports; Phase II focused on targeted development and coaching to build future leadership capability
Rank
8
Top Risks
Challenges post velocity go‑live
Mitigation Measures
-
Established a dedicated post–go‑live support team
-
Monitored KPIs and user feedback on an ongoing basis
-
Conducted regular retrospectives to identify and address issues
-
Documented lessons learned to strengthen future implementations
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Rank
9
Top Risks
Increased cost of services leading to margin erosion
Rank
10
Top Risks
IP infringement
Rank
11
Top Risks
Corporate fraud or insider misconduct
Rank
12
Top Risks
Climate change
Mitigation Measures
-
Improved cost discipline through tighter budgeting and expense monitoring
-
Tracked hiring costs against budgeted plans
-
Optimized workforce mix by replacing subcontractors with full‑time employees where feasible
-
Upskilled employees to assume higher responsibility and broaden role coverage
-
Expanded entry‑level hiring to strengthen the base of the talent pyramid
Mitigation Measures
-
Maintained a formal IP governance framework covering copyrights, trademarks, patents, and trade secrets
-
Included indemnity clauses in customer and vendor contracts
-
Ensured the use of licensed software, data, and media assets
-
Engaged external legal counsel to manage IP disputes and corrective actions
Mitigation Measures
-
Maintained a robust anti‑bribery and anti‑corruption (ABAC) framework covering fraud management, whistleblowing, code of conduct, money laundering and sanctions, and third‑party management
-
Established disciplinary measures; tracked fraud and misconduct incidents and reported to senior management
Mitigation Measures
-
Committed to Net‑Zero Scope 1 & 2 emissions by 2040 and 70% renewable electricity by CY30
-
Maintained zero waste‑to‑landfill by CY25 and pursued energy efficiency and water neutrality goals
-
Conducted disaster recovery drills, implemented robust data backup systems, and expanded operations to low‑risk geographies
-
Reinforced governance through ESG oversight committees, climate risk assessments aligned with global frameworks, and supplier engagement initiatives
Supply Chain Management
We uphold stringent criteria for our supplier partnerships, ensuring alignment with our quality standards, ethical conduct, and environmental stewardship. As a member of the UNGC, we adhere to principles encompassing human rights, labor, environment, and anti‑corruption, fostering a sustainable supply chain. Our Supplier Code of Conduct and Sustainable Procurement Policy underscore our dedication to responsible sourcing. We've established robust internal protocols for supplier evaluations, training, and integration to uphold these principles.
KPIs for Supply Chain
Zero
Complaints received from suppliers
100%
Of purchase orders have a clause on ESG
Sustainable Procurement Policy
The Policy supports the highest standards of economic, social, ethical, and environmental practices across our supply chain in compliance with relevant laws and regulations. It is accessible to all internal stakeholders via our intranet portal, and to all external stakeholders via our website. All our purchase orders must have environmental, health, and safety clauses to reiterate our commitment to ESG.
Supplier Code of Conduct
- Women‑owned businesses
All suppliers must agree to abide by • People with disabilities our Supplier Code of Conduct (SCoC), which lays out the legal and ethical • LGBTQ+
expectations we have of them. The • Service veterans and disabled SCoC leverages the UNGC principles, service veterans which include protecting and upholding internationally proclaimed • Historically Underutilized human rights; treating all people with Businesses (HUB Zone)
respect and dignity while safeguarding • Micro, small, and their rights; eliminating forced and medium enterprises compulsory labor; abolishing child labor; and implementing strong At Hexaware, our Enterprise Risk corporate governance practices Management Framework includes across the supply chain. Hexaware regular supplier risk assessments as reserves its right to audit suppliers part of our onboarding process and or inspect supplier facilities to annual reviews. These assessments confirm compliance.
At Hexaware, our Enterprise Risk Management Framework includes regular supplier risk assessments as part of our onboarding process and annual reviews. These assessments allow us to evaluate the impact our suppliers have on our operations and identify any associated risks within our supply chain. Based on these assessments, we develop mitigation and contingency plans to address potential issues proactively. Furthermore, we organize capacity‑building sessions to educate our suppliers on the significance of Environmental, Social, and Governance (ESG) factors, their implications for Hexaware and our supply chain, and measures to promote low‑carbon growth. These sessions also clarify our expectations from suppliers, fostering alignment with our sustainability goals and values.
Supplier Screening and Assessment
This year, we conducted comprehensive screenings of all our high‑risk suppliers to evaluate their environmental, social, and governance practices. We assessed each supplier for any potential negative impact and adherence to regulatory requirements. Based on this screening, we found no significant negative environmental or social impacts among our suppliers. Also, our recruitment vendors undergo rigorous performance analysis, considering factors such as submission ratio, profile quality, turnaround time, and vendor spend. This analysis helps us classify vendors as preferred or non‑preferred. Similarly, non‑staffing suppliers are categorized based on their business value and the nature of their work, ensuring alignment with our organizational priorities.
All high‑risk suppliers go through ESG assessments. The ESG Assessment is based on the following parameters:
-
Human rights, labor, governance, and business conduct
-
Environment, health, and safety
Additionally, we support small, local,
- Training and development
and diverse businesses. We recognize diverse businesses as those that are at least 50% owned, controlled, and managed by people belonging to any of the following categories:
-
Compliance monitoring
-
Minorities and groups eligible for the local government's affirmative action program
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Our Performance Scorecard
| (INR Mn) | ||
|---|---|---|
| 2025 | 2024 2023 2022 2021 2020 2019 2018 2017 2016 |
|
| Revenue from Operations | 134,304 | 119,744 103,803 91,996 71,777 62,621 55,825 46,478 39,420 35,349 |
| Adjusted EBITDA | 22,949 | 20,765 16,852 14,664 13,637 11,204 9,002 8,183 7,351 6,366 |
| Proft Before Tax | 17,268 | 15,603 12,685 11,230 9,412 8,005 7,793 7,266 6,406 5,604 |
| Proft After Tax | 13,683 | 11,740 9,976 8,842 7,488 6,215 6,413 5,835 4,995 4,192 |
| Loan Funds | ‑ | ‑ ‑ 827 ‑ 1,900 1,431 ‑ ‑ ‑ |
| Capital Expenditure | 1,675 | 1,333 643 1,192 1,092 736 1,296 609 957 2,223 |
| Cash and Bank Balance (including restricted balance & mutual funds) |
21,324 | 19,923 20,403 13,093 13,292 10,379 2,528 8,341 5,521 4,482 |
| Growth ratios | ||
| Revenue (%) | 12.2 | 15.4 12.8 28.2 14.6 12.2 20.1 17.9 11.5 13.2 |
| Adjusted EBITDA (%) | 10.5 | 23.2 14.9 7.5 21.7 24.5 10.0 11.3 15.5 12.7 |
| Proft Before Tax (%) | 10.7 | 23.0 13.0 19.3 17.6 2.7 7.3 13.4 14.3 11.1 |
| Proft After Tax (%) | 16.6 | 17.7 12.8 18.1 20.5 (3.1) 9.9 16.8 19.2 6.6 |
| Performance ratios | ||
| Adjusted EBITDA Margin (%) | 17.1 | 17.3 16.2 15.9 19.0 17.9 16.1 17.6 18.6 18.0 |
| Net Proft Margin (%) | 10.2 | 9.8 9.6 9.6 10.4 9.9 11.5 12.6 12.7 11.9 |
| Tax / Total Revenue (%) | 2.7 | 3.2 2.6 2.6 2.7 2.9 2.5 3.1 3.6 4.0 |
| Efective tax rate (%) | 20.8 | 24.8 21.4 21.3 20.4 22.4 17.7 19.7 22.0 25.2 |
| Per share ratios | ||
| Dividend Payout Ratio (%) | 51.1 | 45.2 53.2 75.1 32.2 33.7 47.6 43.0 28.6 59.8 |
| Earnings Per Share – Basic (INR)(*) | 22.5 | 19.4 16.5 14.7 12.4 10.4 10.8 9.9 8.4 6.9 |
| Cash Earnings Per Share (INR)(^)(*) | 28.5 | 25.5 25.0 13.6 16.2 23.9 10.0 9.2 8.0 8.0 |
| Dividend Per Share (based on declaration) ‑ (INR)(*) |
11.50 | 8.75 8.75 11.00 4.00 3.75 4.25 4.25 2.00 2.75 |
- In FY24 there was sub‑division of 1 fully paid up equity share of INR 2 each into 2 fully paid up equity shares of INR 1 each. Consequently, ratios have been retrospectively restated to give effect of share split from the earliest period presented.
^ Cash Earnings Per Share is calculated by dividing the total cash generated from the Company's operating activities by the number of equity shares that are outstanding as at respective year end as adjusted for share split.
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and Analysis
133 Directors' Report
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Governance
198 Business Responsibility and
Sustainability Reporting
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Management Discussion and Analysis
Our purpose, to create smiles through great people and technology, continues to guide how we build and run the business. Our philosophy on AI is simple: Artificial Intelligence Led. Human Intelligence Perfected. We do not see AI as a replacement for people. Instead, we treat it as a co-pilot that helps our teams and our clients make better decisions, work faster, and be more creative. By combining AI-led acceleration, human judgment, and platform-based delivery, we help clients modernize at speed, run critical operations reliably, and innovate with clear guardrails.
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In CY25, AI moved from the edge to the center of many enterprise technology discussions. Generative and agentic AI saw wider adoption; composable architectures made it easier to deploy solutions in smaller pieces and governance and security became part of every serious AI plan. In response, we invested in our people, updated our delivery methods, and strengthened our governance frameworks so that we can scale AI responsibly and sustainably.
Strategic Priorities
Our strategic priorities are designed In that environment, we leaned to turn technology into outcomes for into the parts of our portfolio clients and to keep our own business that matter most to our clients resilient. In CY25, we continued to today: modernization, cloud focus on a few clear themes. transformation, cybersecurity, and • Embed AI across delivery and AI-led productivity. We reported operations through our threerevenue from operations of INR 134,304 Mn, an increase of pillar approach: 12.2% from INR 119,744 Mn in – Foundational AI to build CY24. Net profit stood at scalable and secure INR 13,683 Mn, up from INR 11,740 infrastructure Mn in the previous year, reflecting – AI for IT to enable guardrailsgrowth of 16.6%. Taken together, these outcomes demonstrate first automation progressing the resilience of our AI-first toward autonomous operations strategy and execution model in a demanding year.
Executive Summary
CY25 was a year of disciplined growth and deliberate choices for Hexaware. Across industries, enterprises reassessed technology priorities amid economic uncertainty, continued digital adoption, and the rapid rise of artificial intelligence (AI). While demand remained intact, decision-making became more selective, with clients prioritizing investments that strengthened resilience, productivity, and customer experience.
- AI for Business to co-develop agentic solutions tailored to client needs with human-inthe-loop oversight
geopolitical tensions. According to the International Monetary Fund’s World Economic Outlook(October 2025), global growth is expected to slow from 3.3% in CY24 to 3.2% in 2025 and 3.1% in CY26.[1] Advanced economies are projected to grow around 1.5%, while emerging market and developing economies are expected to expand by roughly 4%. Inflation is easing overall, though the pace and impact differ by country.
The transition to clean energy remains a key structural theme. It requires significant upfront investment, particularly for developing economies, and can contribute to fiscal pressures and higher capital costs in the short term.
- Expanded our global delivery network across North America, Europe, Asia-Pacific, and newer locations such as Egypt; this gives us greater resilience, better access to talent, and the ability to match skills to client needs more closely
• Continued to invest in platforms and intellectual property, including Tensai[®,] Amaze[®] , RapidX[®] , and Agentverse™— so that we can modernize faster, reuse proven patterns, and reduce reliance on purely linear effort
In CY25, policy changes in major Western economies influenced trade flows, capital allocation, and business sentiment. Even so, supportive macroeconomic policies and better financial conditions helped sustain underlying demand and limited the impact of rising trade barriers and policy uncertainty.
growth in almost 30 years and
underlines how central technology has become to business strategy.
- Strengthened our position in Global Capability Centers (GCCs) through the acquisition of SMC Squared, bringing together GCC design, build, and operate models with AI-enabled delivery and structured governance
Data centers were a major part of this story. GenAI workloads drove a sharp increase in infrastructure demand, with spending on data center systems rising 46.8% to USD 489.5 Bn in CY25. Investments in AI-optimized servers, which were almost absent in CY21, are expected to be roughly three times higher than traditional server spend by CY27. On the edge, AI-enabled devices also contributed to growth, adding more than USD 30 Bn to total IT spending.
The transition to clean energy remains a key structural theme. It requires significant upfront investment, particularly for developing economies, and can contribute to fiscal pressures and higher capital costs in the short term. Over time, however, lower electricity costs from renewable sources are expected to support higher GDP, new job creation (with shifts in skills and roles), and improved wage levels, as cheaper, zero-input power becomes more widely available.
- Deepened our cybersecurity and identity capabilities through the acquisition of CyberSolve, allowing us to act as a full-spectrum cybersecurity partner with particular strength in identity and access management
Looking ahead, Gartner expects
worldwide IT spending to reach USD 6.08 trillion in CY26, crossing the USD 6 trillion mark for the first time. Software, IT services, and AI infrastructure are expected to remain the main engines of this growth as enterprises continue to modernize and embed AI into their operations.
These priorities help us focus our investments, improve predictability in delivery, and support a more balanced path to profitable and responsible growth.
Global Technology and IT Services Outlook
The global technology landscape changed meaningfully in CY25 as advances in AI, cloud, and modern infrastructure moved from discussion to deployment. According to Gartner, worldwide IT spending reached USD 5.54 trillion in CY25, up 10% from the previous year.[2] This is the strongest annual
Economic Context
The global economy held up during CY25, but underlying vulnerabilities remained. Many countries are still adapting to new policy regimes, shifting trade relationships, and
1 htps://www.imf.org/en/publications/weo/issues/2025/10/14/world-economic-outlook-october-2025 2 htps://www.gartner.com/en/newsroom/press-releases/2025-10-22-gartner-forecasts-worldwide-it-spending-to-grow-9-point-8-percent-in-2026exceeding-6-trillion-dollars-for-the-frst-time
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Worldwide IT Spending Forecast
| Category | CY25 Spending (USD Mn) |
CY25 Growth (%) CY26 Spending (USD Mn) CY26 Growth (%) |
|---|---|---|
| Data Center Systems | 489,451 | 46.8 582,446 19.0 |
| Devices | 783,157 | 8.4 836,275 6.8 |
| Software | 1,244,308 | 11.9 1,433,037 15.2 |
| IT Services | 1,719,340 | 6.5 1,869,269 8.7 |
| Communication Services | 1,304,165 | 3.8 1,363,058 4.5 |
| Overall IT | 5,540,421 | 10.0 6,084,085 9.8 |
Source: Gartner, Inc. (October 2025)
| Global third-party BPO industry valued |
Outsourcing demand ended 2025 at a |
||
|---|---|---|---|
| at approximately USD 300 Bn5 83% of executives leverage AI as part of their outsourced services7 |
Outsourcing Market at a Glance 80% of executives planning to maintain or increase investment in third- |
record high, led by cloud-based services6 Cloud XaaS projected to outgrow traditional managed services in 2026, 20% vs 2.1% growth9 |
|
| party outsourcing8 |
Digital Transformation Investment
Spending on digital transformation remains a priority, particularly where it is tied to AI, automation, and data-driven decision-making. IDC forecasts that worldwide spending on digital transformation will approach USD 4 trillion by CY27, with AI and GenAI technologies playing a central role in how organizations redesign processes, products, and customer experiences.[3]
Market Opportunities and Demand Drivers
- AI-led transformation at
• Cybersecurity and identity modernization:
The IT services outsourcing market continues to expand as organizations look for partners who bring deep skills, predictable delivery, and access to emerging technologies. Precedence Research estimates that the global IT services outsourcing market is valued at USD 662 Bn in CY25 and may reach USD 1.35 trillion by CY34, at a CAGR of 8.2%.[4]
scale: Clients are moving from pilots to production-grade AI. agentic AI and coding agents are beginning to support software development and IT operations in a visible way. Composable architectures are making it easier to deploy AI in smaller, manageable parts. Governance, security, and responsible use are now discussed at the same level as performance and cost.
As digital estates grow and AI systems come online, the security baseline needs to be stronger. Identity and access management (IAM) is becoming the anchor for secure operations, especially where multiple clouds, devices, and user groups are involved.
Enterprises continue to consolidate partners who bring technology depth, speed, and accountability. Our model, which combines proprietary platforms, AI-driven productivity, and human judgment, allows us to meet that demand effectively.
Global Capability Centers
(GCCs): GCCs are no longer viewed only as cost centers. Organizations are increasingly leveraging GCCs for strategic capabilities such as product engineering, data and AI, cybersecurity, and enterprise operations. This changes how GCCs are designed, staffed, and governed.
• Cloud modernization and data readiness: Cloud remains central, but the conversation has shifted. Decisions are less about “whether” to move to cloud and more about “how” to run cloud well. That includes cloud operating models, cost management, and the data foundations required for AI and analytics at scale.
In our discussions with clients, a few demand themes stand out consistently:
3htps://my.idc.com/getdoc.jsp?containerId=prAP53135925
4htps://www.precedenceresearch.com/it-services-outsourcing-market
5htps://www.everestgrp.com/wp-content/uploads/2025/06/Everest-Group-BPS-Top-50-2025-1.pdf
6htps://www.businesswire.com/news/home/20260115633375/en/Global-Technology-Demand-Reaches-Record-High-in-Q4-Fueled-by-AI-ISG-Index-Finds
7htps://www.deloite.com/global/en/issues/work/global-outsourcing-survey.html
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cost and performance. This creates opportunities for efficient architecture, green IT solutions, and sustainable operations models.
GCC build-operate services: Many enterprises are expanding their GCC footprint and looking for partners to help design, build, operate, and, where appropriate, transform or transfer these centers.
Responsible AI governance as a differentiator: As AI scales, clients need frameworks for transparency, bias controls, and human oversight. Our delivery methods explicitly include these elements, which help position us as a responsible AI partner rather than a purely technologyled provider.
Threats
We also remain conscious of the risks that come with a fastmoving market. Key threats we track include:
Macro uncertainty and longer decision cycles: Economic uncertainty can lead to slower decision-making and push out timelines for discretionary projects, even when business cases are strong.
Hybrid and multi-cloud
Opportunities and Threats Opportunities
• modernization: Workloads are being balanced across public, private, and edge environments. Clients want partners who can help them find the right mix, • control costs, and maintain compliance while keeping systems resilient.
While the broader opportunity set is wide, spending is clustering around a few high-conviction areas. Deloitte’s 2024 Global Outsourcing Survey notes that 83% of executives are already using AI in outsourced services and 80% expect to maintain or increase their outsourcing investments.[10] For us, this translates into strong opportunities in:
Pricing pressure and vendor consolidation: As clients look for more value at lower cost and reduce the number of vendors they work with, competitive intensity increases and pricing discussions can become more challenging.
Cybersecurity, identity,
• and resilience: The IAM market is expected to reach approximately USD 100 Bn by CY33,with strong growth over the period.[11] This supports demand for advisory, implementation, and operations across IAM and broader cyber programs.
Insourcing and client-built
models: A significant proportion of executives report that they have brought some previously outsourced work back in-house. Internal AI and engineering teams, as well as expanded GCCs, can shift how scope is distributed.
- GenAI moving from pilots to supports demand for advisory, scale: More clients are ready implementation, and operations to embed AI into everyday across IAM and broader processes. This creates cyber programs. demand for implementation, • Sustainability-linked integration, and managed technology decisions: More services that make AI reliable organizations now consider and safe to use in production. environmental impact alongside
10htps://www.deloite.com/global/en/issues/work/global-outsourcing-survey.html
11htps://market.us/report/identity-and-access-management-market/
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AI governance and delivery risk: As AI becomes embedded in delivery, errors or weak controls in AI systems can create operational, reputational, or regulatory issues. This requires ongoing investment in governance and quality.
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Cybersecurity and regulatory complexity: Data protection and AI-related regulations continue to evolve. Combined with rising cyber threats, this increases the need for strong security capabilities, compliance monitoring, and third-party risk management.
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Talent and critical skill
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readiness: Demand for skills in AI, cloud, security, and modern engineering remains high. Sustained reskilling, upskilling, and retention are required to keep pace with client needs.
Read more
Further details on these risks and our mitigation plans are available in the Risk Management section on Page 100 of this report.
Competitive Landscape
The IT services market remains crowded and dynamic. Large global firms, specialist boutiques, hyperscalers, platform vendors, and clients’ own GCCs all compete for similar budgets. Clients are not only evaluating who can do the work, but also who takes responsibility for the outcome.
Our positioning is built around a human-centric view of AI, which we describe as AI-led, human intelligence perfected. We bring strong technology capabilities, but we pair them with clear accountability and human oversight. AI is deliberately treated as a co-pilot, integrated into how our teams design, build, and run solutions, rather than a separate or experimental add-on. Governance, training, and human-in-the-loop mechanisms are built into our platforms and delivery models.
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This collaboration combines our industry knowledge with secure AI technology to help Life Sciences organizations adopt advanced solutions while meeting regulatory and data protection requirements.
improve decision-making, and scale analytics and AI use cases. In addition, we work closely with AWS to support cloud adoption programs that span migration, modernization, data, analytics, and digital experience transformation across industries.
Through these partnerships, we
strengthen our ability to deliver practical, scalable solutions across industries.
We expanded our partnership with Google Cloud through the launch of advanced insurance solutions designed to modernize core insurance operations. These solutions use cloud-native architecture and data capabilities to improve underwriting, claims, and customer engagement, while enabling insurers to operate with greater speed and flexibility. In the insurance platform space, we achieved the Guidewire Migration Acceleration Specialization. This reflects our experience in helping insurers move from legacy systems to modern Guidewire platforms using structured migration approaches that reduce disruption and shorten timelines.
Read more
For information on our partnerships, go to https://hexaware.com/partners/.[12]
Regional Trends
Demand trends remain broadly consistent across geographies, but the buying lens differs by region:
Americas: A mature market
with strong demand for digital transformation, cloud, and cybersecurity. Research shows the United States remains the largest IT outsourcing market, with USD 218 Bn in revenue in CY25.[13] Clients often expect measurable results and shorter payback periods.
This differentiation is reflected in three core strengths:
We continue to outperform the market in customer satisfaction, ranking number one in service delivery and among the top three providers for the seventh consecutive year in the 2025 Whitelane Research IT Sourcing Study for the UK and Ireland.
Strategic Partnerships and Alliances
To support modern application development, we partnered with Replit to enable secure, enterprise-grade Vibe Coding. This collaboration allows teams to build applications faster while maintaining strong governance, security controls, and compliance standards required in large organizations. We also invested in building future-ready skills across our workforce. In partnership with upGrad Enterprise, we launched the Agentic AI Academy to develop advanced capabilities in designing and managing intelligent systems for enterprise use cases. This initiative supports our long-term focus on preparing our people for evolving client needs.
Europe: A region where data
We continue to strengthen our partner ecosystem to support client transformation across cloud, data, platforms, and emerging digital capabilities in CY25. Our partnerships are built to extend our industry expertise, deepen technical capability, and help clients modernize at scale while managing risk, security, and compliance.
sovereignty, regulatory alignment, and risk management are central. Buyers look for providers who can demonstrate strong governance and an understanding of AI and data regulations.
-
Execution Agility: As a midsized player, we offer the
-
agility to adapt quickly to client needs while maintaining the scale required for enterprise engagements. Our platform-led approach enables faster delivery cycles and greater repeatability.
Industry Analyst Recognition
Our capabilities are recognized by leading industry analysts, including ISG, Forrester, and Whitelane Research.
• AI-first Culture: With approximately 99% of our IT workforce trained in AI and over 600 ready-to-use agents in Agentverse™, we bring practical AI capabilities to every engagement, not just specialized projects.
We expanded our partnership with Google Cloud through the launch of advanced insurance solutions designed to modernize core insurance operations.
Our relationship with Amazon Web Services remains a core part of our cloud strategy. We achieved AWS Premier Tier Partner status, reflecting our depth of skills, customer success, and sustained investment in AWS technologies. We also earned the AWS Data and Analytics Competency, reinforcing our ability to help enterprises modernize data platforms,
Read more
For more information, go to Page 10 of this report.
- Client Relationships: We maintain deep, multiyear relationships with clients, evidenced by our client concentration in strategic accounts and consistent expansion within existing relationships.
In the Life Sciences sector, we partnered with Abluva to deliver secure agentic AI solutions.
12htps://hexaware.com/partners/
13htps://www.researchandmarkets.com/reports/5532837/it-outsourcing-market-global-forecast-2026-2032
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Asia-Pacific: A fast-growing region driven by modernization in banking, healthcare, and retail, along with government-led digital initiatives. The region accounts for significant global IT services outsourcing revenue and is characterized by a strong focus on scalability and disciplined execution.
scale, and experience. Companies rely on India not only for cost savings, but also for the breadth of skills and the maturity of its technology ecosystem.
- Skilled talent pool: Millions of STEM graduates join the workforce each year, giving companies access to technically strong, Englishspeaking professionals. Ongoing reskilling and upskilling keep this talent relevant in areas such as AI, cloud, cybersecurity, and data analytics.
Our delivery centers across India provide time zone advantages, access to skilled talent, and cost efficiencies while maintaining service quality.
• Cost advantage with quality: Compared with many other sourcing locations, including Latin America and Eastern Europe, India offers attractive cost structures while maintaining consistent quality of service and delivery.
India: The Outsourcing Destination
With nearly 5.8 Mn tech professionals and IT-BPM exports of USD 224 Bn in FY2024-25, India remains the backbone of global technology delivery, according to NASSCOM.[14] The country continues to be one of the world’s preferred hubs for outsourced IT services, combining deep talent,
- Time zone coverage: India’s location supports true followthe-sun delivery. Teams in India can provide overnight support
for North America and extended day coverage for Europe and Asia-Pacific, helping enterprises keep critical operations running without interruption.
- Modern IT infrastructure: Large technology hubs such as Bengaluru, Hyderabad, Pune, Chennai, and NCR offer reliable connectivity, secure facilities, and scalable campuses that support complex, global delivery models.
• Supportive policy environment: Government programs such as Digital India and Make in India, along with Software Technology Parks of India (STPI) incentives, continue to encourage IT investments and strengthen the outsourcing ecosystem.
India is also a major hub for GCCs. According to estimates,more than 1,700 GCCs now operate in India, employing over 1.9 Mn professionals.[15] The GCC market in India is expected to reach about USD 100 Bn by CY30, as organizations increasingly use these centers not only for cost optimization but also for product engineering, AI and machine learning, and innovation-led work.
Organizational Overview
Hexaware Technologies Limited is a global digital and technology and business process services company with artificial intelligence at our core. With over 30 years of excellence, we leverage technology to deliver innovative solutions that help our clients in their digital transformation journey and subsequent operations, enabling global enterprises to achieve digital transformation at scale.
We serve an elite clientele, including more than 30 of the Fortune 500 organizations, spanning key sectors such as banking and financial services, healthcare and insurance,
• Amaze[®] : Transforms the move to cloud, fueled by automation. Positions businesses at the forefront of cloud transformation with automation-driven strategies for business case development, total cost of ownership assessment, and robust cloud infrastructure building
advanced intelligence and seamlessly integrating AI into software development
manufacturing and consumer, and travel and transportation. With a presence in 55+ global locations and delivery centers across North America, Europe, and Asia-Pacific, we are strategically positioned to serve the evolving needs of enterprises worldwide.
Agentverse™: An enterprise AI-agent platform with over 600 ready-to-use agents, connecting with CRM, ITSM, knowledge bases, data platforms, and communication tools using advanced orchestration
Industries and Service Lines
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We cater to the following industries • Tensai[®] : Our extreme with specialized solutions that automation platform address each sector’s unique modernizes IT ecosystems challenges and opportunities: and transforms experiences with personalized insights.
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• Healthcare and Insurance Enhances automation maturity,
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(encompassing Life Sciences, optimizes IT operations, and
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Healthcare, and Insurance drives innovation
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domains)
Platform adoption continues to grow, with enterprise clients actively using one or more of our platforms.
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RapidX[®] : Redefines software
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• Manufacturing and Consumer engineering by acting as
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(covering Manufacturing, Retail an AI catalyst, enhancing
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and Consumer, Education and human expertise with
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Institutions, and Telecom and Utilities)
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Banking
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Financial Services
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Hi-Tech and Professional Research, Development, and Services (focused on Innovation Hi-Tech, Products, and Our R&D efforts are structured to balance Platforms, and Professional near-term applicability with longerServices)
Our R&D efforts are structured to balance near-term applicability with longerterm exploration. While some initiatives directly inform current service offerings and platforms, others are exploratory in nature and aimed at building foundational capabilities that may shape future services over time. This ensures disciplined innovation without compromising focus on client-ready outcomes.
- Travel and Transportation (spanning Travel and Hospitality as well as Transportation and Logistics)
Our core service lines include Cloud, Business Process Services, Data and Analytics, AI, Digital and Software, Digital IT Operations, Enterprise Platform Services, and GCC.
In CY25, R&D focused on three primary areas:
- Making language models and local AI systems more usable for large organizations
Platforms and Proprietary Solutions
- Strengthening conversational tools that rely on private, in-house data
Our platform suite is designed on a foundational principle: AI should augment human expertise, not replace it. Each platform incorporates human-in-the-loop and agentic AI models, ensuring accountability and trust while enabling clients to scale AI adoption responsibly:
- Exploring intelligent systems and robotics as a longer-term opportunity
14htps://nasscom.in/knowledge-center/publications/technology-sector-india-strategic-review-2025 15htps://www.pib.gov.in/PressReleasePage.aspx?PRID=2106222®=3&lang=2
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AI Models and Local Platforms
We continued to work on smaller language models and locally hosted AI systems that can be tuned for specific industries and data environments. The team is running large-scale fine-tuning on our own GPU clusters, building a single framework to train, test and compare models across use cases, and carrying out market studies to focus effort on the most relevant business problems. The aim is to have models that are easier to govern, more efficient to run, and better aligned with dataprivacy expectations.
Conversational Systems Grounded in Private Data
Alongside model work, we are building conversational agents that rely on internal content rather than public sources. This includes:
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Designing data extraction and preprocessing pipelines to prepare in-house information
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Testing different retrieval techniques to improve relevance and response quality
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Setting performance and reliability checkpoints for internal deployments
This work helps us offer AI assistants that respect client and internal data boundaries while still being useful in day-to-day work.
Software Experience and Intelligent Systems
On the software side, the team continued to refine the way users interact with these capabilities. During the year, we improved AI user interfaces across our tools, integrated single sign-on so that access follows existing identity policies and developed an Azurebased AI agent layer to make recommendations and related features more context-aware. In parallel, we advanced our intelligent systems and robotics experiments.
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Using platforms such as NVIDIA Isaac Lab, the team set up training environments and workflows for reinforcement learning.
On the software side, the team continued to refine the way users interact with these capabilities. During the year, we improved AI user interfaces across our tools, integrated single sign-on so that access follows existing identity policies and developed an Azure-based AI agent layer to make recommendations and related features more contextaware.
Work is under way to reduce latency and improve stability, extend control to additional joints, including legs and waist, combine navigation, line-following and object detection so that robots can move through defined paths and pick up objects with a dexterous hand, and 3D printing supports these efforts by providing models for client demonstrations and components for prototypes.
Looking ahead, R&D will continue to focus on AI that can be run safely in complex organizations, local platforms that respect privacy and regulation, and intelligent systems that work alongside people and existing technology. By keeping this work close to client problems and delivery teams, we aim to turn research into capabilities that can be adopted at scale and deliver visible impact over time.
within existing relationships and progression of clients into higher revenue bands, supported by longterm programs in modernization, operations, and global delivery models.
of 650 implementations across sectors such as retail, healthcare, pharmaceuticals, automotive, financial services, logistics, government, and technology.
Global Capability Centers
GCCs have emerged as a critical element of enterprise talent and technology strategy. Organizations are leveraging GCCs today, and many are adopting innovative models like Build, Operate, Transform, and Transfer (BOTT) to streamline implementation.
We add broader consulting depth, engineering capability, and 24x7 • Client scale: 192 clients with cybersecurity and resilience annual revenue above USD 1 operations across governance, risk Mn; 32 above USD 10 Mn; 4 and compliance, cloud security, above USD 50 Mn and DevSecOps. Together, we • Revenue concentration: Top help clients move from isolated 10 clients accounted for 36.4% IAM fixes to an integrated identity of revenue; top 20 accounted capability that reduces risk and for 49.8% supports growth.
In CY25, we acquired SMC Squared, a company that specializes in designing and operating GCCs. This acquisition supports our goal of offering GCC solutions that are not just cost-efficient but also capability rich. SMC Squared works through managed services, build-optimize-transfer, and hybrid models that allow clients to build teams that act as extensions of their own organizations.
-
Account progression (LTM):
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Client and Revenue Profile Ended the year with 2 clients above USD 100 Mn; increased
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Our client portfolio reflects clients above USD 50 Mn to 4. increasing enterprise relevance and depth of engagement. Growth is being driven by expansion
By combining SMC Squared’s GCC capabilities with our platform-led delivery model, we have created a GCC 2.0 service line that brings AI and digital innovation into the core of GCC operations. We expect this combination to generate significant long-term value for clients and to deepen our presence in large accounts.
| Revenue Mix | ||
|---|---|---|
| Segment | CY25 (%) | CY24 (%) |
| By Geography | ||
| Americas | 75.3 | 74.0 |
| Europe | 18.9 | 19.7 |
| Asia-Pacifc | 5.8 | 6.3 |
| By Vertical | ||
| Financial Services | 30.1 | 28.4 |
| Healthcare and Insurance | 21.1 | 21.2 |
| Manufacturing and Consumer | 15.5 | 16.4 |
| Hi-Tech and Professional Services | 16.2 | 17.3 |
| Banking | 8.7 | 8.7 |
| Travel and Transportation | 8.4 | 8.1 |
Cybersecurity and Identity
The identity and access management (IAM) market is expected to reach approximately USD 87.75 Bn by CY33.[16] It sits at the intersection of security, compliance, and user experience, and is a key building block for secure digital operations.
Note: The above percentages are calculated based on values in USD.
In CY25, we acquired CyberSolve, a global IAM specialist focused on consulting and system integration. CyberSolve brings nearly a decade of experience in largescale identity programs, more than 230 specialists, over 20 IAM technology alliances, and upwards
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Key Developments in CY25
CY25 was a year in which we combined growth in scale with growth in capability. Key developments included:
Initial Public Offering (IPO):
Completed our IPO in February, the largest by an IT services firm in India and the first Bn-dollar deal in India in CY25
Global Expansion:
• Inaugurated our new Global Business Headquarters at 185 Hudson Street, Jersey City, NJ, in March, serving as a hub for AI-led automation, cloud transformation, and customercentric digital solutions, and opened a new office at 145 S Wells St in Chicago to deliver more responsive, personalized IT services
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Opened our new UK Headquarters at Level 32, One Canada Square, Canary Wharf, London, in May, serving as a co-innovation center for our second-largest global market
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Opened a new delivery center in Cairo, Egypt, and announced plans for a major delivery center in Birmingham, UK, strengthening our presence in the Middle East and Europe
Acquisitions:
• Acquired SMC Squared to strengthen our GCC leadership and integrate GCC design, build, operate, and AI-enabled delivery capabilities
- Acquired CyberSolve to deepen our cybersecurity and identity & access management (IAM) capabilities
Business Momentum:
Experienced stronger deal activity across platform-enabled modernization, GCC, consolidation, and outsourcing deals, including renewals
AI and Domain Solutions:
Launched domain-focused AI solutions and ran contact center transformation programs
Operational Performance and Talent
Our workforce remains central to Hexaware’s AI-first delivery model. As of December 31, 2025, we had 33,844 employees globally, supported by continued investment in skills, engagement, and operational efficiency. Internal fulfillment was 84.2% in CY25, up from 73% in CY24, reflecting stronger internal talent mobility and workforce readiness.
Key workforce and capability metrics
Average learning hours per employee
161[(cumulative)]
Employees impacted by upskilling programs
21,222
Employees trained in AI / GenAI (e-learning)
49%
of the workforce
GenAI certifications
13,860
across foundation and advanced levels
Deep skills AI/ML certifications
500
Over university-level certifications
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Recognized as Sustainable
ESG and Sustainability Leadership
Outlook
- Organization of the Year at the Net Zero Summit and Awards 2025
As we step into CY26, we anticipate an inflection point in enterprise technology adoption. The agenda is no longer about experimentation. It is about scaling AI responsibly and embedding it deeply into core business processes. Conversations with clients increasingly center around achieving real and measurable business outcomes, supported by robust governance frameworks. The organizations that will lead in CY26 are those that no longer view AI as a novelty but as a critical enabler of daily operations and decision-making.
We are committed to near-term, long-term, and net-zero targets approved by the Science Based Targets Initiative (SBTi). Our achievements in CY25 include:
We continue to blend technology with human expertise to deliver consistently across time zones and programs.
• Featured in Dun & Bradstreet’s ESG Champions of India 2025
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Transitioned to 83% usage of electricity from renewable sources in our owned facilities
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Achieved an inaugural S&P Corporate Sustainability Assessment (CSA) score of 83, placing us in the 97[th] percentile
We continue to blend technology with human expertise to deliver consistently across time zones and programs. Investments in digital learning, leadership development, and diversity initiatives ensure our people are ready for the next phase of growth.
-
Received EcoVadis Gold Sustainability Rating, placing us in the top 5% of companies globally with a 98[th] percentile ranking and a score of 82
-
Received a “B” management score from CDP for Climate Change and Water Security
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The Year of the Agent
The industry is evolving rapidly, shifting from simple task-based copilots to end-to-end AI agents capable of handling complex workflows. These systems still require human oversight, clear guardrails, and thoughtful design to deliver value responsibly.
Our Agentverse™ platform is purpose-built for this transition, featuring over 600 ready-to-use agents tailored for CRM, ITSM, contact centers, and back-office operations. These agents are orchestrated with observability and governance tools to ensure accountability and transparency.
In CY26, we expect AI agents to act as true extensions of human intelligence, seamlessly integrated into operational ecosystems. Hexaware applies the same rigor to the onboarding, performance review, and continuous improvement of agents as we do to human employees, ensuring they remain reliable contributors to our clients’ success.
Democratizing Development, Collapsing Timelines
The speed at which business teams need new digital capabilities continues to increase, while traditional development cycles often remain lengthy and resource intensive. Vibe Coding offers a different path. Teams express intent in natural language, and AI generates working, deployable code. Through our partnership with Replit, we bring an enterprise-ready vibe coding environment to clients.
This AI-first development approach enables technical and business users alike to directly participate in
software creation, collapsing delivery timelines and freeing developers to focus on high-value design tasks. In CY26, we see AI democratizing software development, enabling businesses to build what they need faster and more collaboratively than ever before.
Modernization Without the Burden
Legacy systems continue to hinder agility and increase costs, and in CY26, accelerating modernization will remain a key priority for our clients.
Our RapidX® platform leverages generative AI to analyze legacy code, extract business rules, and create actionable modernization blueprints. This eliminates dependence on undocumented knowledge and aging expertise, while our Amaze® and Tensai® platforms enable seamless cloud migration and secure DevSecOps operations.
We believe the path to modernization is through repeatable, platformled strategies. By adopting this approach, organizations can achieve cloud-native operations, significantly reduce their total cost of ownership, and free up resources to focus on innovation.
Zero License, Maximum Value
As businesses strive to improve the economics of transformation, the focus will shift from proprietary technologies to open architectures. In CY26, we foresee more
enterprises adopting opensource platforms like PostgreSQL and Apache Tomcat, reducing reliance on large, fixed software licensing commitments.
Additionally, we anticipate a paradigm shift as enterprises transition from traditional SaaS consumption to agentic platforms—autonomous systems that drive intelligent, workflowlevel automation. This evolution not only streamlines operations but also reduces dependency on costly low-code/no-code licenses, fundamentally reshaping enterprise efficiency and cost structures.
Our accelerators and outcomebased commercial models support this shift by aligning our incentives with client results. This approach not only releases budgets tied to legacy licensing but also redirects investments toward innovation and measurable outcomes, making transformation more accessible and sustainable.
Our accelerators and outcomebased commercial models support this shift by aligning our incentives with client results. This approach not only releases budgets tied to legacy licensing but also redirects investments toward innovation and measurable outcomes, making transformation more accessible and sustainable.
While external factors such as deal cycles, competitive pressures, and macroeconomic conditions will continue to shape the environment, our focus remains on portfolio clarity, profitability protection, and increasing the proportion of work delivered through platforms and accelerators. This will allow us to scale more predictably and responsibly across economic cycles.
a proactive security posture to address challenges such as modellevel vulnerabilities, identity risks, and uncontrolled tools. Through our acquisition of CyberSolve, we’ve strengthened our capabilities in identity and access management, ensuring businesses can trust their AI systems.
AI-native Operations
AI is set to redefine operational efficiency in CY26. We predict a growing trend of AI managing first-line activities, with human teams focusing on supervision, exception handling, and complex problem-solving. In contact centers, this means AI will handle primary resolutions while humans oversee quality and step in for nuanced cases.
At Hexaware, we are embedding security by design into all our AI platforms, ensuring that controls, monitoring, and compliance are integral from the start. This will enable our clients to scale AI confidently and responsibly.
Our commitment to sustainability remains unwavering. Guided by the Science Based Targets initiative (SBTi), we are progressing toward net-zero greenhouse gas emissions (Scope 1 and 2) by CY40.
Our Tensai® Agentverse for CX is designed to support this model, offering modular CCaaS and CRM integrations, real-time supervision dashboards, and outcome-based pricing. This approach not only enhances efficiency and customer satisfaction but also significantly lowers unit costs, driving better results for businesses.
Positioned for Disciplined Growth
Based on our current client pipeline, strategic initiatives, and the trust we have built with our partners, we are confident in our ability to achieve long-term, sustainable growth in CY26 and beyond.
Our strategy for CY26 is grounded in combining human expertise with AI-driven platforms, delivering speed without sacrificing governance. With most of our IT workforce trained in AI and generative AI, we are uniquely positioned to help clients transition from experimentation to sustained value.
Securing the AI Enterprise
As AI adoption accelerates, security risks are becoming more complex. In CY26, enterprises must adopt
geographies and industries. Further efforts to create positive experiences for customers have led to enduring partnerships, reinforcing our position as a leader in IT services, setting the stage for sustainable growth.
the year, we continued to invest in capabilities that will help clients move into an AI-powered future.
Financial Performance
In a demanding macro environment, we delivered a steady year across revenue, profitability, and bookings. We saw healthy year-over-year revenue growth, maintained disciplined margins, generated strong cash flows, and closed the year with a cash balance (including restricted bank balances and mutual fund investment) of USD 237 Mn after the SMC Squared and CyberSolve acquisition. Throughout
In CY25, we reported an increase of 12.2% in revenues and 10.5% growth in adjusted EBITDA. This performance was ahead of broader IT and business services industry growth and was achieved while keeping client satisfaction at the center of our decision-making. The Company focuses on sustaining a diversified customer base across
Long-term revenue outlook remains solid due to the pipeline, key wins, and progress on strategic initiatives. It continues to expand the pipeline - and conversations based on RapidX[®] based modernization.
Profitability
Profitability Metrics
| (INR Mn) | ||
|---|---|---|
| Metric | CY25 | CY24 Change YoY |
| Adjusted EBITDA | 22,949 | 20,765 10.5% |
| Net Proft | 13,683 | 11,740 16.6% |
| Dividend Per Share | 11.5 | 8.75 31.4% |
1
Net Profit: INR 13,683 Mn, up from INR 11,740 Mn in CY24
- Net Profit Margin: Stood at 10.2% in CY25 compared to 9.8% in CY24, supported by prudent cost management and operational efficiency
2
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Balance Sheet Strength
Net worth: Net worth stood Return on Equity/ Net Current Ratio: 1.44, at INR 57,077 Mn, compared worth: 24% in CY25 reflecting robust liquidity 1 with INR 49,325 Mn in CY24 2 as compared to 23.8% 3 in CY24, showcasing strong profitability
Key Ratios
| CY25 | CY24 | ||
|---|---|---|---|
| EBIT Margin(%) | 14.4 | 13.6 | |
| Current Ratio | 1.44 | 1.58 | |
| Days Sales Outstanding (DSO) | 67 65 |
For other key ratios refer note 38 of Standalone Financial Statement on page no. 387.
REVENUE BY GEOGRAPHY
| 6.3% | 6.3% | 74% (INR Mn) |
|
|---|---|---|---|
| 19.7% CY24 |
74% | ||
| CY25 | CY24 YoY Growth % |
||
| Americas | 101,087 | 88,570 14.1% |
|
| Europe | 25,452 | 23,633 7.7% |
|
| Asia-Pacifc | 7,765 | 7,541 3.0% |
Revenue Analysis
INR 134,304 Mn
REVENUE BY IT, BPS, AND OTHERS
Total Revenue
REVENUE BY VERTICAL
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8.4% 8.1%
16.2% 30% 17.3% 28.4%
CY25 CY24
21.1% 15.5% 21.2% 16.4%
8.8% 8.7%
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Financial Services Manufacturing and Consumer Banking Healthcare and Insurance Hi-Tech and Professional Services Travel and Transportation
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3% 3.1%
12% 12.6%
85% 84.4%
CY25 CY24
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IT Services BPS Services
Others
| (INR Mn) | (INR Mn) | |
|---|---|---|
| CY25 | CY24 YoY Growth % |
|
| IT Services | 114,097 | 101,038 12.9% |
| BPS Services | 16,116 | 15,044 7.1% |
| Others | 4,091 | 3,662 11.7% |
(INR Mn)
| CY25 | CY24 YoY Growth % |
||
|---|---|---|---|
| Financial Services | 40,358 | 33,987 18.7% |
|
| Manufacturingand Consumer | 20,807 | 19,650 5.9% |
|
| Banking | 11,761 | 10,449 12.6% |
|
| Healthcare and Insurance | 28,324 | 25,341 11.8% |
|
| Hi-Tech and Professional Services | 21,716 | 20,672 5.1% |
|
| Travel and Transportation | 11,338 | 9,645 17.6% |
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Revenue Analysis
INR 114,097 Mn
Total IT Services Revenue
REVENUE BY ONSHORE AND OFFSHORE IT SERVICES
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47.3% CY25 52.7% 43.6% CY24 56.4%
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Offshore IT Services
Onshore IT Services
| (INR Mn) | (INR Mn) | (INR Mn) | |
|---|---|---|---|
| CY25 | CY24 YoY Growth % |
||
| Onshore IT Services | 60,096 | 56,968 5.5% |
|
| Ofshore IT Services | 54,001 | 44,070 22.5% |
Consolidated Balance Sheet
| Consolidated Balance Sheet | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 | |
| Property, Plant and Equipment (PPE), Other Intangible Assets, and Capital Work-in-Progress |
9,920 | 9,436 |
| Right-of-Use Assets | 6,116 | 5,596 |
| Goodwill | 35,768 | 23,871 |
| Investments | 1,451 | 4 |
| Other Financial Assets | 1,711 | 1,366 |
| Income Tax Assets (Net) | 505 | 655 |
| Deferred Tax Assets (Net) | 4,043 | 2,682 |
| Other Assets | 4,276 | 3,932 |
| Trade Receivables (Billed and Unbilled) | 25,431 | 22,531 |
| Cash and Cash Equivalents and Other Bank Balances | 19,825 | 19,872 |
| EquityShare Capital | 609 | 608 |
| (INR Mn) | ||
|---|---|---|
| CY25 | CY24 | |
| Other Equity | 62,549 | 52,961 |
| Non-ControllingInterests | (32) | (23) |
| Lease Liabilities | 6,807 | 5,742 |
| Borrowings (Secured) | Nil | Nil |
| Other Financial Liabilities | 17,014 | 12,285 |
| Deferred Tax Liabilities (Net) | 23 | ^ |
| Trade Payables | 10,069 | 9,140 |
| Provisions | 4,674 | 3,168 |
| Other Liabilities | 4,321 | 3,887 |
| Income Tax Liabilities (Net) | 3,012 | 2,177 |
^Value less than INR 0.5 Mn
CY24. The CWIP has decreased mainly due to capitalization of infrastructure development at the Pune Phase 2 location.
Property, Plant, and Equipment (PPE), Other Intangible Assets & Capital Work-in-Progress
which is then amortized (refer to note 2.8 of the consolidated financial statements for details of lease accounting).
Total additions to PPE and
The Group has provided adequate depreciation in accordance with the useful lives of assets determined in compliance with the requirements of the Companies Act, 2013.
other intangibles were INR 4,798 Mn: INR 1,048 Mn in buildings, INR 797 Mn in plant and machinery, INR 577 Mn in office equipment, INR 308 Mn in leasehold
Goodwill
Goodwill stood at INR 35,768 Mn as of CY25 as against INR 23,871 Mn on CY24, an increase of INR 11,897 Mn on account of business combination of INR 10,562 Mn and rest is on account of the translation exchange rate difference (refer to note 2.6 of the consolidated financial statements for details of goodwill recognition).
improvements, INR 224 Mn in furniture and fixtures, INR 1 Mn in Vehicle, INR 1 Mn in software licenses, and INR 1,842 in customer relations.
Right-of-Use Assets
Right-of-use assets totaled INR 6,116 Mn as of CY25, compared to INR 5,596 Mn in CY24. Under Ind AS 116, the Group capitalizes the operating leases with the corresponding lease liability,
Capital Works-in-Progress (CWIP) stood at INR 505 Mn as of CY25, compared to INR 1,308 Mn in
Investments
| Investments | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 Change Non- current Current Total |
|
| Non- current Current Total |
||
| FullyPaid EquityShares(unquoted) | 5 - 5 |
4 - 4 1 |
| Mutual Fund Units(quoted) | - 1,446 1,446 |
- - - 1,446 |
| 5 1,446 1,451 |
4 - 4 1,447 |
In CY25, the Group has made additional investment of INR 1 Mn in shares of Beta Wind Farm Private Limited. This India-based company generates renewable energy. This strategic investment enables the Group to make renewable energy available in Chennai, India. As of CY25, the Group has made investments in liquid mutual funds amounting to INR 1,446 Mn.
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Other Financial Assets
| (INR Mn) | ||
|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Interest Accrued on Bank Deposits |
^ 192 192 |
^ 136 136 56 |
| Derivative Assets | 3 8 11 |
29 60 89 (78) |
| Security Deposits for Premises and Others |
823 107 930 |
681 80 761 169 |
| Restricted Bank Balances | 53 - 53 |
51 - 51 2 |
| Lease Receivables | - 2 2 |
- - - 2 |
| Other Asset | - 523 523 |
- 329 329 194 |
| 879 832 1,711 |
761 605 1,366 345 |
^Value less than INR 0.5 Mn
A decrease of INR 78 Mn in foreign currency derivative assets (mark-to-market gain on forward exchange contracts designated as hedges) was due to adverse exchange rate movement compared to the hedge rate (refer to note 29 (iii) of the Consolidated Financial Statements for details on derivatives). Security deposits (primarily paid for leased premises) increased by INR 169 Mn due to the addition of newly leased premises across geographies. Lease receivables as of December 31, 2025, represent the amount receivable for property given on the sub-lease; the increase in interest accrued on bank deposits is due to an increase in demand deposits as of December 31, 2025. The balance in other assets as at December 31, 2024, pertains to expenses incurred in relation to IPO that were recoverable by the Group from the selling shareholder i.e., CA Magnum Holdings. The amount is recovered as at December 31, 2025.
Income Tax Assets (Net)
| (INR Mn) | (INR Mn) | |
|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Income Tax Assets(Net) | 171 334 505 |
464 191 655 (150) |
Income tax assets (Net of income tax liabilities) decreased by INR 150 Mn. The Group records net positions as assets and liabilities considering rights to offset.
Deferred Tax Assets (Net)
| (INR Mn) | ||||
|---|---|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|||
| Non-current | Current | Total | ||
| Deferred Tax Assets (Net) | 4,043 - 4,403 |
2,682 - 2,682 1,361 |
Deferred tax assets (net of deferred tax liability) increased by INR 1,361 Mn, mainly because of increase in employee benefit obligations, lease liabilities, cash flow hedge and decrease in intangible assets. The Group records net positions as assets and liabilities based on tax jurisdictions considering rights to offset. Note 11C of the Consolidated Financial Statements provides components of assets and liabilities.
Other Assets
| (INR Mn) | ||
|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Capital Advances | 16 - 16 |
228 - 228 (212) |
| Cost to Fulfll/Obtain Contract | 514 553 1,067 |
695 645 1,340 (273) |
| Prepaid Expenses | 90 1,628 1,718 |
37 1,231 1,268 450 |
| Advance to Supplier | - 348 348 |
- 153 153 195 |
| Indirect Taxes Recoverable (including balance from government authorities) |
167 882 1,049 |
200 594 794 255 |
| Employee Advances | - 75 75 |
- 136 136 (61) |
| Others | - 3 3 |
- 13 13 (10) |
| 787 3,489 4,276 |
1,160 2,772 3,932 344 |
==> picture [374 x 292] intentionally omitted <==
Cash and Cash Equivalent and Other Bank Balances
Other assets increased by INR 344 Mn, mainly due to the following: prepaid expenses by INR 450 Mn, advance to suppliers by INR 195 Mn, indirect tax recoverable by INR 255 Mn. The above increase was partially offset by a decrease in capital advances by INR 212 Mn, cost to fulfill contract by INR 273 Mn, employee advances by INR 61 Mn, and other assets of INR 10 Mn.
Cash and cash equivalents aggregated to INR 19,708 Mn as of CY25, a marginal decrease of INR 58 Mn from INR 19,766 Mn as of CY24.
Other bank balances increased to INR 117 Mn as of CY25, compared to INR 106 Mn as of CY24. This represents balances held for the unclaimed dividend.
Trade Receivables (Billed and Unbilled)
Equity Share Capital
Trade receivables as of CY25 stood at INR 14,556 Mn against INR 12,914 Mn as of CY24, an increase of INR 1,642 Mn.
The Company’s paid-up share capital as of CY25 was INR 609 Mn, comprising 609,342,863 equity shares of INR 1 each. During the year, 1,798,195 shares were exercised under different ESOP schemes.
Unbilled revenues stood at INR 6,000 Mn as of CY25, compared to INR 6,841 Mn as of CY24, reduced by INR 841 Mn.
Other Equity
Contract asset stood at INR 4,875 Mn as of CY25, compared to INR 2,776 Mn as of CY24, increased by INR 2,099 Mn.
Other equity comprises reserves and surplus and other comprehensive income.
Days Sales Outstanding (DSO) increased to 67 days in CY25 from 65 days in CY24.
Total other equity increased by INR 9,588 Mn to INR 62,549 Mn as of CY25 from INR 52,961 Mn as of CY24.
Reserves and surplus include retained earnings, securities premium, general reserve, and other reserves comprising the share option outstanding account, capital reserve, capital redemption reserve, and Special Economic Zone (SEZ) reinvestment reserve.
- a) The share application money pending allotment increased by INR 2 Mn as of CY25, reflecting the amount received or transferred upon the exercise of stock options.
b) The securities premium balance increased by INR 805 Mn to INR 5,967 Mn as of CY25 from INR 5,162 Mn as of CY24.
- c) The capital reserve balance remained at INR 3 Mn.
d) The capital redemption reserve balance as of CY25 remained at INR 11 Mn. This balance was created in accordance with the provisions of the Companies Act, 2013, in relation to the buyback of shares in an earlier year.
-
e) Special Economic Zone (SEZ) reinvestment reserve: During the year, the Group transferred INR 475 Mn to the SEZ reserve from the balance in retained earnings and INR 590 Mn from the SEZ reserve to the retained earnings being utilized to acquire plant and machinery. The closing balance as of CY25 was INR 2,099 Mn.
-
f) The share options outstanding account increased by INR 203 Mn. Compensation related to employee shared-based payment was recorded of INR 412 Mn and INR 209 Mn received / transferred on exercise of stock options.
-
g) The general reserve balance remained at INR 2,144 Mn.
-
h) Retained earnings balance increased by INR 6,856 Mn.
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i) Other comprehensive income profit and loss on disposal comprises foreign currency of foreign operations. translation reserves and ii) The cash hedging reserve hedging reserve balance. balance comprises mark-to i) Foreign currency market gain/loss on foreign translation reserve is on currency and forward account of the conversion contracts designated as of foreign operations from hedges against foreign the functional currency to currency risk. The balance the reporting currency of as of CY25 stood at INR the Group. The balance as 1,111 Mn (loss) net of tax of CY25 was INR 7,178 Mn, impact as against INR 363 against a balance of INR Mn (loss) as of CY24. 4,593 Mn as of CY24. The same will be transferred to
Profit for the year was INR 13,692 Mn, and actuarial gain net of tax adjusted to retained earnings was INR 44 Mn. Dividend distribution during the year was INR 6,995 Mn. During the year, the amount transferred to SEZ reinvestment was INR 475 Mn, and the amount transferred from SEZ reinvestment was INR 590 Mn.
Lease Liabilities
| Lease Liabilities | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Lease Liabilities | 5,532 1,275 6,807 |
4,703 1,039 5,742 1,065 |
Increase in lease liabilities of INR 1,065 Mn was on account of new leases executed during the year and was offset by the payment of lease rent and impact of exchange rate movements (refer to notes 2.8 and 5 (B) of the Consolidated Financial Statements).
Other Financial Liabilities
| (INR Mn) | ||
|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Deferred/Contingent Consideration Toward Business Acquisition |
2,686 3,668 6,354 |
1,995 2,145 4,140 2,214 |
| Derivative Liabilities | 473 1,198 1,671 |
220 369 589 1,082 |
| Unclaimed Dividend | - 117 117 |
- 106 106 11 |
| Capital Creditors | - 301 301 |
- 338 338 (37) |
| Employee Liabilities | - 6,223 6,223 |
- 5,361 5,361 862 |
| Liabilities Toward Customer Contracts |
- 2,279 2,279 |
- 1,743 1,743 536 |
| SecurityDeposit Received | 54 7 61 |
- - - 61 |
| Others | 8 - 8 |
8 - 8 - |
| Total | 3,221 13,793 17,014 |
2,223 10,062 12,285 4,729 |
Other financial liabilities increased to INR 17,014 Mn as of CY25 compared to a balance of INR 12,285 Mn as of CY24. This increase of INR 4,729 Mn was mainly because of the following: an increase in deferred/contingent consideration toward business combination by INR 2,214 Mn; an increase in derivative liabilities by INR 1,082 Mn (mark-to-market loss on forward exchange contracts designated as hedges) was due to adverse exchange rate movement compared to the hedge rate (refer to note 29 (iii) of the Consolidated Financial Statements for details on derivatives); an increase in employee liabilities by INR 862 Mn; an increase in liabilities toward customer contracts by INR 536 Mn.
Deferred Tax Liabilities (Net)
Deferred tax Liabilities (net of deferred tax assets) as of CY25 were INR 23 Mn. In certain jurisdictions, the Group is in a net tax liability position. The Group records net positions as assets and liabilities based on tax jurisdictions considering rights to offset.
Trade Payables
| Trade Payables | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Trade Payables (including dues from micro enterprises and small enterprises) |
- 4,621 4,621 |
- 4,770 4,770 (149) |
| Accrued Expenses | - 5,448 5,448 |
- 4,370 4,370 1,078 |
| - 10,069 10,069 |
- 9,140 9,140 929 |
Trade payables increased by INR 929 Mn to INR 10,069 Mn as of CY25 compared to INR 9,140 Mn as of CY24. This increase was primarily due to an increase in accrued expenses of INR 1,078 Mn and decrease in trade payables by INR 149 Mn, resulting from increased business size.
Provisions
(INR Mn)
| (INR Mn) | ||
|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Gratuity and Others | 2,041 66 2,107 |
752 112 864 1,243 |
| Compensated Absences and Others |
- 2,552 2,552 |
- 2,155 2,155 397 |
| Provision for Onerous Contracts |
- 15 15 |
- 149 149 (134) |
| 2,041 2,633 4,674 |
752 2,416 3,168 1,506 |
The gratuity and other liabilities increased to INR 2,107 Mn as of CY25 from INR 864 Mn as of CY24. The Company in India provides gratuity benefits for its employees, wherein the plan is funded with the fund balance kept by the Life Insurance Corporation of India (LIC). The gratuity liability is based on a valuation from an independent actuary. The provision for onerous vendor contracts was reduced by INR 134 Mn during the year due to the utilization of provision. Provision toward compensated absences and others increased by INR 397 Mn to INR 2,552 Mn as of CY25 compared to a balance of INR 2,155 Mn as of CY24. The Gratuity, compensated absences, and other employee benefits provision increased mainly due to the impact of the new labour code, resulting in an increase of INR 1,111 Mn.
Other Liabilities
| Other Liabilities | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Contract Liabilities | - 1,906 1,906 |
- 2,202 2,202 (296) |
| StatutoryLiabilities | - 2,415 2,415 |
- 1,685 1,685 730 |
| - 4,321 4,321 |
- 3,887 3,887 434 |
Other liabilities increased by INR 434 Mn to INR 4,321 Mn as of CY25, from INR 3,887 Mn as of CY24. The increase was primarily due to a rise in statutory liability of INR 730 Mn offset by a decrease in contract liabilities of INR 296 Mn.
Income Tax Liabilities (Net)
| (INR Mn) | (INR Mn) | |
|---|---|---|
| CY25 | CY24 Change Non-current Current Total |
|
| Non-current Current Total |
||
| Income Tax Liabilities(Net) | - 3,012 3,012 |
- 2,177 2,177 835 |
Income tax liabilities have increased due to an increase in income tax provision (net of income tax paid).
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Consolidated Statement of Profit and Loss
| Consolidated Statement of Proft and Loss | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 | |
| Revenue from Operations | 134,304 | 119,744 |
| Change in Value of Contingent Consideration | 3,820 | Nil |
| Other Income | 63 | 749 |
| Employee Benefts Expense(ExcludingESOP Cost) | 77,482 | 69,296 |
| Employee Stock Option Compensation Cost | 456 | 353 |
| Finance Costs | 1,005 | 660 |
| Depreciation and Amortization Expense | 3,613 | 2,788 |
| Other Expenses | 37,252 | 31,793 |
| Impact of New Labour Codes | 1,111 | Nil |
| Tax Expenses | 3,585 | 3,863 |
| Reported Proft | 13,683 | 11,740 |
| Adjusted EBITDA | 22,949 | 20,765 |
| Adjusted Proft | 15,708 | 13,744 |
==> picture [374 x 312] intentionally omitted <==
Revenue from Operations
Revenues from operations increased by 12.2% YoY, from INR 119,744 Mn in CY24 to INR 134,304 Mn in CY25. In US dollar terms, it increased from USD 1,428.9 Mn in CY24 to USD 1,537.4 Mn in CY25, an increase of 7.6%. The revenue in constant currency grew by 7.1% from the previous year. Revenue growth was largely driven by volume uptake.
Other Income
Other income decreased by INR 686 Mn to INR 63 Mn in CY25 from INR 749 Mn in CY24. The exchange loss was INR 641 Mn in CY25 compared to a gain of INR 190 Mn in CY24. The loss is mainly due to unfavorable exchange rate movements in CY25 compared to CY24. Additionally, interest income increased by INR 144 Mn, offset by a reduction in investments carried at fair value through profit or loss by INR 19 Mn.
ratio of employee cost-to-revenue marginally increased to 57.2% in CY25 against 57.1% in CY24. The worldwide employee count, including sub-contractors, was 33,844 as of CY25, compared to a headcount of 32,309 as of CY24.
Employee Stock Option Compensation Cost (ESOP)
Employee Benefits Expense (Excluding ESOP Cost and Exceptional Items)
The compensation cost recognized using the fair value method for ESOPs was INR 456 Mn for CY25 (INR 353 Mn for CY24), which was included in employee benefit
Employee benefits expense increased to INR 76,783 Mn from INR 68,369 Mn, rising by 12.3%. The
expenses in financials (refer to note 30(f) of the Consolidated Financial Statements for more details).
Finance Costs
Finance costs increased to INR 1,005 Mn in CY25 compared to INR 660 Mn in CY24. The increase was mainly due to an increase in interest on lease liabilities by INR 136 Mn and an increase in interest on financial liabilities by INR 219 Mn.
Depreciation and Amortization Expense (Excluding Exceptional Costs)
Depreciation and amortization expense increased to INR 2,205 Mn in CY25 compared to INR 2,045 Mn in CY24. The increase was primarily due to increased amortization on RoU by INR 273 Mn, offset by reduction in depreciation charge by INR 106 Mn.
Other Expenses (Excluding Exceptional Costs)
Other expenses increased to INR 33,931 Mn in CY25 from INR 30,800 Mn in CY24, an increase of 10.2%. This increase was primarily due to subcontracting expenses, the cost of software licenses, advertisement and business promotion, and staff recruitment expenses. As a percentage of revenues, these costs reduced to 25.3% in CY25 against 25.7% in CY24.
Exceptional Costs
- Employee Benefit Expenses: Salary costs include nonrecurring employee benefit and severance expenses of INR 328 Mn (CY24 INR 465 Mn) and enterprise resource planning (ERP) transformation costs of INR 371 Mn (CY24 INR 462 Mn).
• Other Expenses
-
Traveling and conveyance include enterprise resource planning (ERP) transformation costs of INR 16 Mn (CY24 INR 25 Mn).
-
Legal and professional fees include acquisition-related costs of INR 174 Mn (CY24 INR 334 Mn), IPO-related costs NIL (CY24 INR 9 Mn), and enterprise resource planning (ERP) transformation costs of INR 142 Mn (CY24 INR 251 Mn).
-
The cost of software licenses includes enterprise resource planning (ERP) transformation cost of INR 125 Mn (CY24 INR 108 Mn).
-
Impairment of customer contract associated with
- earlier acquisitions of INR 1,696 Mn in CY25.
-
Lifetime expected credit loss for CY25 includes specific provisions for customers and an increase in expected credit loss provision amounting to INR 1,168 Mn.
-
Miscellaneous expenses include provision for onerous vendor contracts related to a lease agreement NIL (CY24 INR 96 Mn) and regulatory fees paid NIL (CY24 INR 170 Mn).
-
Depreciation and Amortization
-
Amortization of intangibles includes amortization of intangible assets acquired in business combinations of INR 1,082 Mn (CY24 INR 743 Mn).
-
CY25 includes accelerated amortization of RoU and leasehold improvements of certain office leases on optimization of INR 326 Mn.
Tax Expenses
The tax expense for CY25 was INR 3,585 Mn compared to INR 3,863 Mn in CY24, a reduction of INR 278 Mn over the previous year. The effective tax rate for CY24 was 24.8%, which increased to 25.5% on adjustment of effect of change in value of contingent consideration subject to tax of INR 3,820 Mn. Reported Profit The Company’s Profit before tax
The Company’s Profit before tax increased to INR 17,268 Mn in CY25 compared to INR 15,603 Mn in CY24, an increase of 10.7%.
Profit after tax increased to INR 13,683 Mn in CY25 compared to INR 11,740 Mn in CY24, an increase of 16.6%.
Earnings per share (Basic) increased by INR 3.14 (16.2%) to INR 22.51 for CY25 compared to INR 19.37 for CY24.
Adjusted EBITDA
The Company’s adjusted EBITDA, as computed above, increased to INR 22,949 Mn in CY25 compared to INR 20,765 Mn in CY24, an increase of 10.5%. While, in USD terms, it increased to USD 263 Mn in CY25 from USD 247.7 Mn in CY24, a rise of 6.2%.
Adjusted Profit
The Company’s adjusted Profit, as computed above, increased to INR 15,708 Mn in CY25 compared to INR 13,744 Mn in CY24, an increase of 14.3%. While, in USD terms, it increased to USD 179.8 Mn in CY25 from USD 164.1 Mn in CY24, a rise of 9.6%.
Adjusted earnings (excluding exceptional items and tax thereon) per share (Basic) increased by INR 3.17 (14.0%) to INR 25.84 for CY25 compared to INR 22.67 for CY24.
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Consolidated Cash Flow
| Consolidated Cash Flow | ||
|---|---|---|
| (INR Mn) | ||
| CY25 | CY24 | |
| Net Cash Generated from OperatingActivities | 17,391 | 15,480 |
| Net Cash Used in InvestingActivities | (9,962) | (6,690) |
| Net Cash Used in FinancingActivities | (8,308) | (6,819) |
| Net(Decrease)/ Increase in Cash and Cash Equivalent | (879) | 1,971 |
Cash Flow
The cash flow from operating activities during the year was INR 17,391 Mn compared to INR 15,480 Mn in the previous year.
During CY25, INR 9,962 Mn was used in investing activities. The Company made net investment of INR 1,635 Mn in property, plant, equipment, and intangible assets, mainly for procuring laptops for employees and for a new development center in Pune. Additionally, INR 7,452 Mn was spent on the acquisition of SMC Squared and CyberSolve. Net amount of INR 1,327 Mn was spent on mutual fund investment. Offset by INR 452 Mn received as interest.
The financing activities were primarily to pay INR 6,995 Mn in dividends, INR 1,668 Mn toward lease rental and INR 244 Mn toward interest payment. The Company received INR 599 Mn from the issue of shares.
the Company strictly adheres to the statutes, laws, and regulations of each geography in which it operates. To ensure adherence, the Audit Committee conducts frequent reviews, addressing any necessary mitigation tasks as required.
from those expressed or implied in these forward-looking statements. Factors that could cause such differences include economic conditions, market demand, regulatory changes, strategic initiatives, and the competitive landscape. Hexaware does not undertake any obligation to update these forward-looking statements. Investors are advised to carefully consider the risk factors discussed in this Annual Report and rely on their independent judgment regarding the Company’s future performance. The Company assumes no responsibility to update or revise forward-looking statements to reflect new events or circumstances.
The net cash and cash equivalent decreased by INR 58 Mn during the year.
For a comprehensive assessment of the adequacy and effectiveness of our internal financial controls, please refer to the Statutory Auditor’s Report on Page no. 260 of this Annual Report.
Internal Control Systems and Their Adequacy
The Board of Directors at Hexaware Technologies Limited proactively establishes and maintains robust internal financial controls. These controls play a crucial role in providing reliable operational and financial information, aiding in risk identification, analysis, and mitigation, as well as detecting and preventing fraud and error. In line with our commitment to compliance,
Cautionary Statement
This Annual Report contains forward-looking statements that involve inherent risks and uncertainties. The Company’s actual results may differ materially
Directors’ Report
To
The Members,
The Directors are pleased to present their Thirty-third Annual Report on the business and operations of Hexaware Technologies Limited (hereafter referred to as ‘the Group’ or ‘The Company’) together with audited financial statements for the financial year ended December 31, 2025.
The financial statements are prepared in accordance with Indian Accounting Standards (‘Ind AS’).
Financial Performance
Consolidated Operations
| Financial Performance Consolidated Operations |
||
|---|---|---|
| (USD Mn) | ||
| 2025 | 2024 | |
| Revenue from operations | 1537.4 | 1,428.9 |
| Change in value of contingent consideration | 43.4 | - |
| Other income | 0.8 | 9.0 |
| Less: Employee benefts expense | 892.1 | 831.3 |
| Less: Other expenses | 426.2 | 379.4 |
| Reported EBITDA (A) | 263.3 | 227.2 |
| Add/Less: Adjustment for | ||
| Add: ESOP/ RSU cost | 5.2 | 4.2 |
| Add: Exceptional items | 45.9 | 23.0 |
| Less: Change in value of contingent consideration | 43.4 | - |
| Less: Other income excluding exchange rate diference (net) | 8.0 | 6.7 |
| Total Adjustment (B) | (0.3) | 20.5 |
| Adjusted EBITDA (A + B) | 263.0 | 247.7 |
| Less: Depreciation and amortization expense | 41.2 | 33.3 |
| Less: Finance costs | 11.5 | 7.9 |
| Less: Total of Adjustments (Refer (B) above) | (0.3) | 20.5 |
| Less: Impact of new labour codes | 12.4 | - |
| Proft before tax (PBT) | 198.2 | 186.0 |
| Less: Tax expense | 41.2 | 45.9 |
| Proft after tax (PAT) | 157.0 | 140.1 |
Notes:
Refer note 34 to the consolidated financial statements for the basis for USD conversion.
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Financial Performance
Consolidated Operations
| Financial Performance Consolidated Operations |
||
|---|---|---|
| (INR Mn) | ||
| 2025 | 2024 | |
| Revenue from operations | 134,304 | 119,744 |
| Change in value of contingent consideration | 3,820 | - |
| Other income | 63 | 749 |
| Less: Employee benefts expense | 77,938 | 69,649 |
| Less: Other expenses | 37,252 | 31,793 |
| Reported EBITDA(A) | 22,997 | 19,051 |
| Add/Less: Adjustment for | ||
| Add: ESOP/ RSU cost | 456 | 353 |
| Add: Exceptional items | 4,020 | 1,920 |
| Less: Change in value of contingent consideration | 3,820 | - |
| Less: Other income excludingexchange rate diference(net) | 704 | 559 |
| Total Adjustment(B) | (48) | 1,714 |
| Adjusted EBITDA(A +B) | 22,949 | 20,765 |
| Less: Depreciation and amortization expense | 3,613 | 2,788 |
| Less: Finance costs | 1,005 | 660 |
| Less: Total of Adjustments asper(B)above | (48) | 1,714 |
| Less: Impact of new labour codes | 1,111 | - |
| Proft before tax(PBT) | 17,268 | 15,603 |
| Less: Tax expense | 3,585 | 3,863 |
| Proft after tax(PAT) | 13,683 | 11,740 |
Notes:
Refer page 130 &131 for the components of adjusted EBITDA.
Financial Performance
Standalone Operations
| Financial Performance Standalone Operations |
||
|---|---|---|
| (INR Mn) | ||
| 2025 | 2024 | |
| Revenue from operations | 73,888 | 62,887 |
| Other income | 169 | 491 |
| Less: Employee benefts expense | 32,920 | 29,710 |
| Less: Other expenses | 27,553 | 21,430 |
| Reported EBITDA(A) | 13,584 | 12,238 |
| Add/Less: Adjustment for | ||
| Add: ESOP/ RSU cost | 131 | 146 |
| Add: Exceptional items | 1,150 | 1,549 |
| Less: Other income excludingexchange rate diference(net) | 527 | 458 |
| Total Adjustment(B) | 754 | 1,237 |
| Adjusted EBITDA(A + B) | 14,338 | 13,475 |
| Less: Depreciation and amortization expense | 1,472 | 1,367 |
| Less: Finance costs | 675 | 508 |
| Less: Total of Adjustments | 754 | 1,237 |
| Less: Impact of new labour codes | 1,033 | - |
| Proft before tax(PBT) | 10,404 | 10,363 |
| Less: Tax expense | 2,608 | 2,523 |
| Proft after tax(PAT) | 7,796 | 7,840 |
a) Consolidated Operations
Revenue from operations increased to INR 134,304 million in 2025 from INR 119,744 million in 2024, growth of 12.2%. The revenue in USD terms reached USD 1,537.4 million in 2025 from USD 1,428.9 million in 2024, growth of 7.6%. Revenue in constant currency was USD 1,529.8 million in 2025, a growth of 7.1%. Growth was driven largely by a volume increase.
Adjusted EBITDA increased to USD 263 million in 2025 compared to USD 247.7 million in 2024, an increase of 6.2%. In INR terms, it increased to INR 22,949 million in 2025 compared to INR 20,765 million in 2024, an increase of 10.5%.
Reported EBITDA was at INR 22,997 million in 2025 as against INR 19,051 million in 2024, growth of 20.7%. Profit before tax grew 10.7% to INR 17,268 million in 2025 compared to INR 15,603 million in 2024.
Profit after tax grew 16.6 % to INR 13,683 million in 2025 compared to INR 11,740 million in 2024. PAT margins grew from 9.8% in 2024 to 10.2% in 2025.
Over the past few years, the focus has been on adding and growing clients with a meaningful revenue base. This has led to revenue growth being higher than the growth in the number of accounts, leading to increased revenue per client.
Client Pyramid
| 2025 | 2024 | |
|---|---|---|
| $75 million + | 3 | 3 |
| $50 million + | 4 | 3 |
| $20 million + | 16 | 15 |
| $10 million + | 32 | 31 |
| $5 million + | 65 | 61 |
| $1 million + | 192 | 186 |
Revenue from Operations (INR Mn) 17% CAGR 2025 1,34,304 2024 1,19,744 2023 1,03,803 2022 91,996 2021 71,777
Adjusted EBITDA (INR Mn) 13.9% CAGR 2025 22,949 2024 20,765 2023 16,852 2022 14,664 2021 13,637
b) Standalone Operations
In the year 2025, the revenue of the standalone legal entity increased by 17.5% to INR 73,888 million in comparison with revenue of INR 62,887 million in the previous year. The net profit after tax was INR 7,796 million as compared to INR 7,840 million in 2024.
Equity Share Capital
The paid-up Equity Share Capital of the Company as on December 31, 2025, was INR 609 million comprising 609,342,863 Equity Shares of INR 1/- each. During the year, 1,798,195 shares were exercised under different ESOP schemes.
Other Equity (reserve and surplus and other comprehensive income)
The Standalone total other equity increased to INR 31,983 million as compared to INR 30,912 million as of 2024, an increase of INR 1,071 million.
The Consolidated other equity increased to INR 62,517 million as compared to INR 52,938 million as of 2024, an increase of INR 9,579 million. The securities premium reserve balances stood at INR 5,967 million. The balance of the retained earnings after the appropriations for the year is INR 21,848 million on a standalone basis. On a consolidated basis, the balance in the retained earnings stands at INR 45,210 million.
The year-end cash flow hedging reserve (net of tax) stood at loss of INR 1,112 million on standalone basis and INR 1,111 million on a consolidated basis, as compared to a loss of INR 364 million on a standalone and INR 363 million on consolidated basis in the previous year recognized in accordance with the hedge accounting provision of Ind AS 109 Financial Instruments.
As at December 31, 2025, the Company has a balance of INR 1,046 million in employee stock, named as share options outstanding, a reserve being amortization of compensation cost of RSUs granted to the employees of the Group.
There was no transfer to the general reserve during the year. The general reserve balance at the end of the year was INR 2,118 million on a standalone basis and INR 2,144 million on a consolidated basis.
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==> picture [237 x 130] intentionally omitted <==
----- Start of picture text -----
Profit Before Tax (INR Mn)
16.4% CAGR
2025 17,268
2024 15,603
2023 12,685
2022 11,230
2021 9,412
----- End of picture text -----
==> picture [237 x 130] intentionally omitted <==
----- Start of picture text -----
Profit After Tax (INR Mn)
16.3% CAGR
2025 13,683
2024 11,740
2023 9,976
2022 8,842
2021 7,488
----- End of picture text -----
Dividend
During the year 2025, the Company paid two interim dividends on equity shares, First Interim Dividend 2025 – INR 5.75 (575%), and Second Interim Dividend 2025 – INR
Source of Fund
==> picture [157 x 157] intentionally omitted <==
Net cash from operation 95.6%
Net interest received 1.1% Share application money 3.3%
5.75 (575%) totaling to INR 11.50 per share (1,150%). The total dividend declared and paid in 2025 on account of interim dividend amounts to INR 6,995 million.
Particulars of Loan, Guarantee, or Investments
Loan, guarantees, and investments covered under section 186 of the Companies Act, 2013, form part of the notes to the financial statements provided in this Annual Report. Please refer to note no. 10A, 10B of Consolidated Financial Statements.
Cash Flow
The cash generated from operations in 2025 was INR 17,391 million. The Company has invested INR 1,675 million in property, plant, and equipment and intangible assets mainly for procuring laptops for employees and for the new development center in Pune. INR 7,452 million for acquisition of businesses, namely, SMC Squared and CyberSolve.
During the year, the Company paid dividend including tax deducted at source of INR 6,995 million and lease rental of INR 1,668 million.
The Company has received INR 599 million from the issue of shares. As of December 31, 2025, the cash position of the Company was INR 19,878 million (including the restricted bank balance), equivalent to USD 221.2 million. The total cash and bank balance was at INR 19,708 million equivalent to USD 219.3 million.
Application of Fund
Net purchase of PPE 8.6%
Investment in mutual fund 7.0% Acquisition of business 39.0% Lease payment 8.7% Dividend paid 36.7%
Delivery Centers
The Company has delivery centers across the globe, India based global delivery centers and overseas global delivery centers, details of which are provided below:
| Region | DeliveryCenter | Ofice |
|---|---|---|
| Americas | 13 | 3 |
| Europe | 4 | 5 |
| APAC | 32 | 11 |
| 49 | 19 |
Material Changes from the End of the Financial Year till Date of the Report
There are no material changes or commitments, affecting the financial position of the Company which have occurred between the end of the financial year of the Company to which the financial statements relate and the date of the report.
Company’s Major Achievements in 2025
-
In 2025, growth in revenue was 12.2% in INR terms and 7.1% in constant currency compared to 2024.
-
Adjusted EBITDA increased by 10.5% in INR terms and 6.2% in USD terms.
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PAT Margin improved in 2025 to 10.2% compared to 9.8% in 2024.
Subsidiaries
As on December 31, 2025, the Company had 34 subsidiaries and there has been no material change in the nature of the business of the subsidiaries.
During the year the Company has incorporated the following subsidiaries:
-
Hexaware Technologies Services
-
Hexaware Technologies Colombia S.A.S.
During the year Hexaware Nevada, Inc. and Softcrylic Technologies, Inc. were closed through voluntarily liquidation on October 16, 2025, and October 29, 2025, respectively.
In accordance with Section 129(3) of the Companies Act, 2013, consolidated financial statements of the Company and all its subsidiaries, forms part of the Annual Report. Further, a statement containing the salient features of the financial statement of all the subsidiaries in the prescribed format AOC - 1 is appended as Annexure I to this Board's report. The statement also provides details of financial position of each of the subsidiaries.
In accordance with Section 136 of the Companies Act 2013, the audited financial statements, including the consolidated financial statements and related information of the Company and financial statements of each of its subsidiaries, will be available for inspection in electronic mode. Any shareholder interested may write to the Company Secretary at [email protected].
Human Resource Capital
At Hexaware, Human Capital is not just a resource—it is the foundation of our business. Our talented workforce powers innovation and excellence, enabling us to deliver world-class IT services to clients across the globe. Their expertise and creativity are the driving forces behind our success, making talent acquisition, development, and retention integral to our strategic vision.
We are harnessing the power of digital technologies to reimagine every facet of our operations, from business models and product offerings to internal processes and employee experiences. This transformation is aimed at unlocking growth, enhancing agility, and achieving operational excellence. Aligning individual passions and strengths with organizational goals remains central to our philosophy, creating a dynamic and supportive environment that fuels innovation and progress.
Building a Future-ready Workforce
Our recruitment strategy continues to evolve through employee referrals, job fairs, social media engagement, and campus hiring initiatives. As of December 31, 2025, our workforce strength stood at 33,844 professionals, each contributing to our journey of excellence.
Championing Diversity and Inclusion
We take pride in fostering an inclusive workplace where diversity thrives. Women now represent 34.3% of our workforce, reflecting our commitment to gender balance and equal opportunity.
Engagement and Retention: A Culture of Care
Our sustained efforts to make Hexaware a “Great Place to Work” are evident in our focus on career development and employee well-being. With an attrition rate of 11% as of December 31, 2025, we continue to outperform industry benchmarks, thanks to policies that prioritize employee interests and welfare.
Human Capital Strategy: Talent-first Approach
Our strategy revolves around a “talent-first” culture— attracting, nurturing, and retaining top talent to drive superior organizational performance. By understanding employee aspirations and aligning them with business objectives, we position Hexaware as an “Employer of Choice,” powered by passionate teams and a culture of innovation and automation.
In 2025, Hexaware won the “WOW Workplace Award” by Workplace of Winners (by Jombay). This recognition is based on genuine employee reviews from platforms like Glassdoor, Indeed, and Ambition Box. Hexaware was also recognized as one of the “Top 50 Happy Companies to Work For” at the prestigious World HRD Congress Awards 2025. This award celebrates our focus on building a people-first culture, driven by passion, excellence, and a strong social heart.
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Rewards & Recognition (R&R)
The Rewards & Recognition program is designed to acknowledge exceptional contributions and foster a culture of continuous appreciation within the organization. This structured framework establishes a strong foundation for high performance by reinforcing behaviors that align with our core values. By expanding the scope of recognized achievements and enhancing reward opportunities across all levels, we aim to create an environment that promotes excellence and engagement.
Key awards under the R&R program include:
-
Pinnacle Award
-
Rockstar of the Month Award
-
Dashing Debut Award
-
Dream Team Award
-
Culture Champs Award
-
Tech Gig (Guru) Award
-
Peer-to-Peer Award
In addition to these awards, the program encompasses The Navigator Program, an initiative that honors employees who have completed 5, 10, 15, or 20 years of service with the Company. This event has been hosted in various global locations, including Dubai, Belgium, the Netherlands, Chennai, and Mumbai. Through this program, we proudly celebrate our employees who serve as guiding lights on our journey towards becoming the world's most admired digital transformation partner. These milestones reflect unwavering commitment and the strong bonds that drive collective success.
Recognition and appreciation for outstanding contributions are facilitated through our platform, InAwE^H, ensuring that deserving employees receive the acknowledgment of their merit.
Belong & Beyond
The essence of this engagement program (June to August 2025) was to create a holistic, high-energy engagement journey that would strengthen employee connection, foster learning, and builds a culture of recognition and well-being. For a month, the initiatives spanned employee engagement, early risk management, branding, wellness, gratitude, career development, and policy enhancements, ensuring that employees feel valued, supported, and empowered. By combining structured connects, vibrant campaigns, wellness activities, and growth opportunities, the campaign aimed to boost morale, reduce attrition, and reinforce organizational identity, making the workplace both engaging and future ready.
Each week focused on a different theme, such as Learning, Wellness, Light and Bright Campaign, Gratitude Week, DEI, Career Focus, Mavericks, and Hexaware Future Leaders and Executives (HFLX) Learning and Development.
BrainBox Awards
Hexaware employees drive innovation and deliver exceptional value through Customer Value Add (CVA) initiatives. The BrainBox platform serves as a collaborative space for sharing impactful ideas that enhance client projects. This program strengthens engagement and future-focused investment across the organization. Each year, over half of our workforce actively contributes to CVAs, generating transformative solutions for customer IT ecosystems. To date, more than 7,417 ideas have been successfully implemented, with nearly 70% centered on automation, resulting in cost savings exceeding USD 242 million.
Amber: Our Virtual Assistant
Since early 2020, we have been operating in virtual and hybrid work environments, making it even more critical to maintain strong connections with employees at an individual level. To achieve this, we leverage Amber, our virtual assistant, who engages with employees throughout their life cycle—from joining to exit.
Amber plays a key role in:
-
Gathering feedback at a micro level and escalating critical issues requiring attention
-
Conducting pulse surveys to capture group sentiments on diverse topics, enabling us to understand collective perspectives and trends
-
Supporting a focus-group approach that provides deeper insights and drives meaningful actions to enhance employee experience
While we did not conduct a target audience-specific ESAT survey this year, continuous feedback collection through Amber has ensured ongoing engagement measurement. Additionally, various businesses within the organization have utilized our “Pulse” module to gather targeted feedback on specific topics.
2025 Engagement Metrics
-
Overall Engagement Score: 83
-
Mood Score: 4.2 / 5
-
Net Promoter Score (NPS): 39
These scores reflects a strong level of employee engagement and satisfaction across the organization.
MENTOR App
Hexaware has optimized the in-house application called the MENTOR App, an innovative platform that streamlines its internal mentorship program and encourages a culture of continuous learning.
Key Features of the MENTOR App
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Streamlined Mentorship: The app simplifies the process of connecting mentors and mentees within the organization.
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Knowledge Exchange: It facilitates a dynamic exchange of knowledge, moving away from rigid, hierarchical learning.
-
Reverse Mentoring: The platform specifically encourages reverse mentoring, where junior employees can share their expertise in emerging fields (like AI and new technologies) with senior colleagues.
FITHexaware
-
GMI – FlexCare: In 2025, we launched FlexCare, a flexible, customizable benefits program that allows employees to opt for an enhanced base sum insured for self and parents, a separate parental policy, Personal Accident cover, and Term Life top-up. In addition, employees can choose enhanced parental care, pregnancy support, and other tailored addons, enabling them to design protection that truly fits their family's needs.
-
OPD and Preventive Healthcare: We introduced contactless, AI-based health monitoring alongside a range of other services. As part of FitHexaware, we organized free audiometry, hair and skin analysis, vision, dental, and BMI camps at offshore locations. These initiatives reflect our commitment to preventive healthcare, early detection, and informed health management. We also hosted a Health Carnival, including bottle-painting and potmaking activities, to promote wellness in a fun and engaging way.
-
Elder Care Program: To support employees with caregiving responsibilities for aging family members, we provide targeted assistance and resources through our Elder Care initiative.
-
Mobility Support – Secondhand Car Lease: To expand employee mobility options, we introduced a second-hand car lease program alongside our New Car Lease option. Eligibility was broadened so more employees could benefit. This provides tax-efficient, predictable, low-hassle access to second-hand vehicles, improving mobility and saving money.
Hexaware has been honored with the “Prostar 2025: Buddies of Wellness Award.” This recognition celebrates our sustained commitment to employee wellbeing, a culture of care, and our ongoing efforts to build a healthy, engaging workplace where everyone can thrive.
Talent Management
Hexaware's talent management philosophy is about powering transformation and fueling growth. We champion a culture that celebrates talent, rewards brilliance, and keeps customer success at the heart of everything we do. Our people-first approach is designed to unlock potential, accelerate learning, and drive high performance, ensuring our consultants stay ahead in a rapidly evolving market.
Performance Management
Hexaware has a robust cloud-based system called PROPEL to ensure that performance is recorded for every employee. We are leveraging technology in a myriad of ways. The seamless self-service tool ensures ownership at all levels of the hierarchy.
-
Goal setting: The tool helps set, track, and monitor individual and team goals. Employees can update the goal progress throughout the year. It also allows managers to share and cascade goals, creating a cohesive link between organizational, team, and individual goals.
-
Performance reviews: The tool assists in recording employee and manager feedback and makes the process seamless. It tracks completion, sends regular reminders to employees / managers, and keeps everyone on track.
-
Real-time feedback: Performance management is a year-long process, not a year-end one-time activity. Hence throughout the year, we conduct four quarterly check-ins. The tool enables employees to gather feedback and managers to provide feedback instantly rather than wait for the end of the year. This continuity ensures that our year-end appraisals are grounded in a comprehensive understanding of employees' progress and contributions.
Information Security
Information security at the Company is governed and managed to ensure data confidentiality, integrity, and availability in the face of evolving threats such as unauthorized access, malicious attacks, and service disruptions. Our Information Security Management System (ISMS) is built on processes, procedures, and guidelines aligned with international standards and industry best practices.
With a zero-trust objective, the Company's security program undergoes continuous review and enhancement to adopt the latest technologies and tools, ensuring a competitive advantage. Recent advancements include the institutionalization of Attack Surface Management tools, RED team exercises, and early adoption of cuttingedge technologies such as Endpoint Detection and Response (EDR/XDR), Secure Access Service Edge (SASE) solutions, and Multi-Factor Authentication (MFA) for secure remote access.
Our security processes follow best practices from NIST, SANS, CISA, and CERT, ensuring compliance with all relevant legal, regulatory, and contractual requirements. Daily cybersecurity benchmarking and continuous monitoring by IT security experts keep the Company among the top industry performers. The Security Operations Center (SOC) is equipped with next-generation Security Information and Event Management (SIEM), threat hunting, and vulnerability management capabilities.
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We maintain rigorous global data privacy compliance, including GDPR, and regularly update our practices to align with the privacy laws of all operational countries, including India. Our ISO 27001 and ISO 22301 certifications affirm our strong security posture and compliance, while annual SOC 1 and SOC 2 Type 2 assessments evaluate the effectiveness of our controls.
Security training and awareness are deeply embedded in our company culture, complemented by stringent supplier security measures to mitigate supply chain risks. By mapping our processes against frameworks like NIST CSF and CIS Controls for global benchmarking, the Company distinguishes itself as a cybersecurity leader.
Business resilience is continuously strengthened through regular disaster recovery and cybersecurity drills, including simulated DDoS and ransomware incident responses. These efforts are supported by an out-ofband communication platform to ensure uninterrupted business service continuity and effective disaster management. This comprehensive approach meets and exceeds customer expectations for high availability and security assurance.
Key Initiatives and Progress in Cybersecurity and Data Privacy
Cybersecurity Initiatives and Progress
We have implemented several key initiatives to enhance our cybersecurity and data protection framework:
-
Data Security Posture Management (DSPM): Deployed a DSPM solution for M365 workloads to monitor, refine, and strengthen data security, protecting against unauthorized access, misuse, or theft
-
Cloud Security Posture Management (CSPM): Deployed a CSPM solution to regulate multiple CSP business accounts for CIS benchmarked security adoption and vulnerability monitoring and remediation
-
O u t - o f - B a n d (O O B ) C o m m u n i c a t i o n Platform: Established as part of our crisis communication strategy to ensure reliable communication during incidents
-
External Security Assessments: Conducted periodic external assessments to improve our Information Security Management System (ISMS), Privacy, and Business Continuity frameworks. We also introduced a cyber crisis incident assessment framework for detailed impact analysis during cyber events
-
Hi-Trust Certification: Achieved certification for selected customers, demonstrating compliance with rigorous security and privacy standards
-
ISMS Updates: Aligned ISMS processes with the ISO 27001:2022 standard, as well as with the Digital Operational Resilience Act (DORA) and Network and Information Security Directive 2 (NIS2) frameworks
-
Security Program Assessment: Engaged external audits and assessment agencies and tools to identify vulnerabilities and improve our security posture, incident response, attack surface management, and continuous automated red teaming and mitigation capabilities
Information Security, Compliance, and Privacy Framework Enhancements
The following activities were carried out by the Company:
• Internal Audits: Quarterly audits at the account level assessing security system reliability, information security structure, and system integrity
• External Audits: For compliance with ISO 27001 and ISO 22301 standards, along with SOC 1 Type II and SOC 2 Type II assessments to ensure security, availability, processing integrity, confidentiality, and privacy controls
• Employee Training: Mandatory periodic security awareness training and annual assessments, with compliance tracking
- Security Awareness Communications: Organizationwide emails highlighting current and emerging threats
• Phishing Training: Regular phishing awareness programs and quarterly simulation exercises for all employees
Technical and Organizational Security Measures: Comprehensive controls including network security, access controls, data retention and disposal, device encryption, endpoint security, data transmission controls, vulnerability management, incident response, governance reviews, and business continuity management
-
Supplier Management: Supplier risk assessments before onboarding, enforce data privacy agreements with standard contractual clauses, and conduct annual supplier risk evaluations to ensure control effectiveness
Data Privacy and Compliance Framework
• Global Compliance: The Company regularly updates data privacy framework to align with evolving global standards such as GDPR, Privacy Laws of countries where we operate
- External Certifications: The Company has successfully passed external audits for ISO 22301 (business continuity) and ISO 27001 (information security), confirming our strong security posture
Management Approach for Data Protection & Privacy and steps taken by the Company:
-
Data protection and privacy policy: Defined, documented, and reviewed annually by the Head of InfoSec Governance or upon significant change
-
Organizational structure: Clear roles including Data Protection Officer, Privacy Compliance Team, Privacy Points of Contact, and Legal Team
-
Data protection officer: Appointed to oversee compliance with data privacy requirements
-
Regulatory registration: Annual registration with the ICO (UK) and the Data Privacy Shield (USA)
-
Data Protection Impact Assessments (DPIAs): Conducted at project and functional levels to identify privacy risks
-
Centralized Privacy Risk Repository: Maintains privacy-related risks collected from delivery teams
-
Internal audits: Quarterly audits to ensure ongoing privacy compliance
-
Status dashboards: Shared with the steering committee to monitor progress and action items.
-
Employee training: Mandatory annual data privacy training and assessments
-
Standard contractual clauses: Executed between entities to secure third-country data transfers.
-
Transfer impact assessments: Conducted for data transfers from the UK to India and the UK to the Philippines
-
Technical and organizational measures: Implemented controls including information security management, network security, access controls, asset classification, data retention and disposal, device encryption, data leakage prevention, endpoint security, and data transmission controls
-
Change management: Managed updates to privacy processes and assets based on audit findings or regulatory changes
Quality Assurance
The Company has consistently demonstrated its dedication to maintaining the highest quality standards, employing best-in-class software delivery processes, enforcing strong information security measures, and implementing mature corporate governance and business continuity frameworks. These combined efforts have driven the achievement of key milestones throughout the year. The Company also continues
to comply with internationally recognized quality certifications, such as ISO 9001, ISO 27001, ISO 22301, ISO 20000, ISO 14001, ISO 45001, ISO 50001, CMMI version 3.0 for Development & Services, ISAE 3402, and SSAE 16 SOC-2 Type II.
-
In response to evolving industry trends, the Company has incorporated the ISO 42001:2023 Artificial Intelligence Management Standard (AIMS) into its processes, acknowledging the beneficial impact this will have on our business and stakeholders. To enhance long-term stakeholder engagement and maintain the highest standards of corporate values and ethics, the company has aligned it practices with ISO 37001:2025 - the Anti-Bribery Management System and got certified for it in Q1 2026.
-
In today's competitive landscape, customer experience remains a critical driver of the Company's business success. Each year, an independent agency conducts an annual customer delight survey. The Company firmly believes that the survey results reaffirm our unwavering commitment to excellence and highlight the strategic value delivered through digital transformation, competitive pricing, and strong customer relationships. This year, the Company achieved a CX Index score of 76.5 and an NPS of 65. Looking ahead, the Company remains dedicated to exceeding expectations and driving meaningful impact across our customers' digital ecosystems and beyond.
Benefits to Customers
- Brainbox continues to serve as a powerful platform for fostering innovation and delivering measurable value to customers. By leveraging insights from customer engagements, the initiative encourages creativity and structured ideation across categories such as automation, productivity enhancement, financial optimization, and accelerated time-to-market. During the latest cycle, employees contributed over 1,250 ideas, with 850 successfully implemented, resulting in savings of more than USD 36.5 million and approximately 400,000 hours.
Key contributors include H&I, BFS, ADM, BIBA, IMS, and M&C verticals, collectively driving impactful Customer Value Adds (CVAs). The distribution of implemented CVAs spans productivity, financial savings, market ideas, and time-to-market improvements, reinforcing a culture of expertise, problem-solving, and technical excellence.
Through structured governance and a CEO-driven rewards program, participation continues to grow, reflecting employee passion for delivering exceptional outcomes. Customers benefit from improved delivery quality, reduced defects, shorter cycle times, and robust security practices—all contributing to enhanced
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system performance, stability, and cost optimization. This approach consistently exceeds expectations, strengthens relationships, and drives repeat business.
Change in Share Capital
There was no change in share capital except on account of issuance of shares under the ESOP schemes. During the year under review, the Company got listed on the ‘BSE Limited' and ‘National Stock Exchange of India Limited' through an Offer for Sale (OFS) of 123,720,440 equity shares of face value of INR 1/- each for cash, at a price of INR 708 per equity share aggregating to INR 87,500 million by CA Magnum Holdings, Promoter Company.
Company Focused on Corporate Governance
The Company's Corporate Governance philosophy controls our business strategies and guarantees financial responsibility, moral business conduct, and equity for all parties involved, including employees, investors, clients, suppliers, regulators, and the general public. We are dedicated to optimizing the value of our stakeholders and viewing them as partners in our success. Following its IPO, the Company complies with the Corporate Governance requirements enshrined in the SEBI Regulations.
For its employees, senior management, and board of directors, we have developed a Code of Conduct that outlines the roles, responsibilities, and authorities at each level as well as important functionaries involved in governance. Our chief executive officer has affirmed that the Company's directors and senior management have adhered to the Code of Conduct during the year under review.
The Company has been recognized by the Institute of Company Secretaries of India in the Unlisted Segment: Medium Category of the ICSI National Awards for Excellence in Corporate Governance for the year 2023 and 2022.
A separate report on Corporate Governance along with certificate from the Secretarial Auditor on its compliance forms part of this Report.
Enterprise Risk Management
Operating in a dynamic and challenging environment requires us to stay proactive in identifying and managing risks. To achieve this, we have implemented a robust Enterprise Risk Management (ERM) framework that plays a pivotal role in safeguarding our business operations, financial performance, and market competitiveness. Effective risk management is essential for maintaining stakeholder confidence and protecting our reputation.
Our ERM framework is designed to identify, assess, monitor, and mitigate strategic and operational risks across the organization. It is aligned with globally recognized standards - COSO ERM 2017 and ISO 31000:2018, ensuring adherence to best practices. This integration enables risk considerations to be embedded into our decision-making and operational processes. Risks from different sources across the organization are identified, analyzed, and controlled within the enterprise risk management framework of the organization and risks are treated on a timely basis with strong risk mitigation strategies and early warning indicators formulated for these risks.
Key features of our risk management approach include:
-
Comprehensive Risk Coverage: Both financial and non-financial risks are regularly reviewed and tracked by relevant stakeholders.
-
Early Warning Indicators (EWIs): We have established EWIs to monitor risk appetite and thresholds, ensuring timely intervention before risks escalate.
-
Continuous Monitoring: Risks are assessed and monitored on an ongoing basis to maintain resilience and operational continuity.
A well-defined risk governance structure ensures clarity in roles and responsibilities. Pursuant to Regulation 21 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“SEBI LODR”), the Board considered and approved the constitution of Risk Management Committee of the Company under the provisions of the SEBI LODR, with all amendments thereto. Refer to page no. 182 & 183 for the members of the Risk Management Committee and terms of reference. Strategic oversight rests with the Risk Management Committee of the Board, while operational risks are reviewed by the Operations Management Council, comprising the Company's CXOs. This layered governance model promotes accountability and transparency across all levels.
Further details on the risks faced by the Company and corresponding mitigation measures are provided in the Management Discussion and Analysis section of this Annual Report.
Insurance
In today's rapidly evolving and increasingly complex business environment, the Company's operations, assets, directors, officers, and employees are subject to a broad spectrum of potential financial and operational risks. These risks may arise from claims initiated by customers, third parties, regulators, employees, and other stakeholders. To effectively mitigate the financial impact of such unforeseen exposures, the Company
has instituted a comprehensive and resilient insurance program. This program includes coverage under a wide range of specialized policies, such as Commercial General Liability, Errors and Omissions, Cyber Liability, Crime, Employment Practices Liability, Directors and Officers Liability, Property Insurance, and other relevant protections designed to safeguard the interest of the Company and stakeholders.
The Company acknowledges that the risk landscape continues to evolve with changes in business operations, regulatory requirements, and global industry trends. Accordingly, all insurance policies are reviewed on an ongoing basis, and enhancements are implemented to ensure continued alignment with emerging risks and established best practices. This proactive approach ensures that Hexaware's insurance coverage is consistently robust and resilient.
In addition to safeguarding its assets and leadership, we remain deeply committed to the welfare of our employees. Comprehensive insurance coverage is provided for employees, and their dependents, offering protection against hospitalization, accidents, loss of life, and other unforeseen events. This commitment reflects the Company's dedication to supporting the financial security and overall well-being of the workforce and their families.
Internal Financial Control Systems
The Company's Board of Directors have established internal financial controls that the business must adhere to, and that are sufficient and functional. The internal controls of the Company are appropriate for its size and type of business. These have been created to offer a reasonable level of assurance regarding the recording and provision of trustworthy financial and operational data, adhering to relevant legal requirements, protecting assets from unauthorized use, carrying out transactions with the appropriate authorization, and guaranteeing adherence to corporate policies.
The Audit Committee consists of professionally competent directors who work with management, internal auditors, and statutory auditors on issues falling under its purview.
The financial accounts included in this annual report have been audited by the Company's Statutory Auditors, BSR & Co. LLP, who have also released an attestation report on the Company's internal control over financial reporting (as defined in section 143 of the Companies Act, 2013).
PricewaterhouseCoopers Services LLP has been appointed by the Company to supervise and conduct Internal Audit of its operations. The audit is predicated on an internal audit plan that is examined annually
by the Statutory Auditors and the Audit Committee. The evaluation of internal controls in the Company's operations, including software delivery, accounting and finance, procurement, employee engagement, travel, insurance, and IT systems, including subsidiaries and overseas branches, is the focus of internal audit.
Further details regarding internal financial control are included in the Management Discussion and Analysis, which forms part of this report. Report of Statutory Auditor on Internal Financial Control is also included in this report, on Page 260.
Code on Prevention of Insider Trading
In accordance with the requirements of the Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015, the Company has adopted and implemented a Securities Dealing Code. This code lays down the procedures to be followed by designated persons while trading/ dealing in Company's shares, reporting of the trade executed and sharing Unpublished Price Sensitive Information (“UPSI”). The Code covers the Company's obligation to maintain a structured digital database, mechanism for prevention of insider trading and handling of UPSI, and the process to familiarize with the sensitivity of UPSI. Training programs were also conducted to spread awareness among designated person. The Audit Committee also reviews the compliances under the regulation at the quarterly/ annual meetings.
Code of Fair Disclosure
The Company's Code of Fair Disclosure is placed on the website of the Company htps://hexaware.com/policy/ - - corporate governance policies/.
HexaVarsity, Our Corporate University
With the objective of making Hexaware the best company globally for consultants to learn and grow and with Agentic AI growing in influence across service lines, HexaVarsity continued making some radical shifts to our learning philosophy and approach. We switched to a model where we made learning a magnet for career growth and incentivized learners and trainers alike with instant rewards, the learning rewards being differentiated based on the nature of skills/ certifications across the 4 skills horizons – Sunsetting, Popular, Emerging, and Next Gen skills. To embed a culture of continuous learning, the focus this year was to build skills on learnability and adaptability in our consultants, besides the tech training programs throughout the year. Hackathons, Tech Academies, and the Club Synergy initiatives were successful as many consultants joined the communitydriven learning programs for various technologies and these served as platforms for solving tech challenges as well as learning new trends.
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With our “Own Your Game” philosophy, HexaVarsity has opened all learning paths for various role-based specializations to the entire workforce, allowing employees to choose regardless of their current role or skills. This democratizes the ability to select a career path with the associated training and certifications as prerequisites, while ensuring that essential skills, such as AI, are embraced by the entire workforce, whether consultants are in customer-facing or corporate roles.
Workforce Transformation Using SONIC Certification Program
The SONIC platform for upskilling, reskilling, and crossskilling leverages customized online training content as well as industry-led training programs with a laser-sharp focus on industry certifications.
All Hexawarians continue to enthusiastically embrace SONIC which is evidenced by the fact that we clocked over 33,000 industry certifications in the year (nearly two and a half times the number of certifications over 2024) with over 70% of these certifications in advanced tech areas like AI/ML, Azure/AWS/GCP Cloud, ServiceNow, Python, Databricks, Snowflake, etc.
Over 340 instructor-led technical training sessions conducted for the skills in demand, covering over 27,000 consultants in Agentic AI, GitHub Copilot, DevOps, Automation testing, Cloud, Containers, Python, UX, Databricks, Agile, Angular, Data visualization, React, SNOW etc.
With the rapid pace of changes in AI and Agentic AI showing promising signs of becoming mainstream, HexaVarsity doubled down on re-calibrating our AI training focused on three broad cohorts:
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Build.ai: Comprising architects and developers who create AI agents
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Collaborate.ai: Domain experts and engineers who use and refine these agents
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Manage.ai: Project leaders who lead teams where humans and AI tools work side by side
The AI training courses are customized for these cohorts and delivered via the Agentic Architect and Developer Academy and GenAI Academy, in addition to AI platform– specific training for the Collaborate.ai cohort. The Python Academy provides advanced Python training that spans all three cohorts.
HexaVarsity conducted seven hackathons with 1,200+ consultants solving real use cases sourced from the verticals using GenAI, Agentic AI, and GitHub. Some of the outcomes from these hackathons have also resulted in production-ready apps that have addressed the
Company's requirements and have been made available to all our consultants like the Mentor-Mentee app, Safe Space, etc.
Organization Development Programs
Mid-Management Transformation
The Mid-Management Transformation (MMT) Program covered 157 client partners, Account Managers and Account Service Delivery Managers this year. The scope of executive coaching was extended to 67 senior leaders this year as they are mentored and groomed for their next role.
HexaVarsity helped elevate the capability and effectiveness of its leads and managers through the leadership capability programs. Role-based journeys were designed for eight business units to improve specific behavioral skills, boosting performance. Additionally, HexaVarsity developed soft skills and behavioral programs for multiple client engagements across verticals, targeting business outcomes based on client and stakeholder needs. The impact of these development programs is regularly evaluated, with success stories highlighting the transformation in individuals, customer interactions, and operations.
The Hexaware Chennai Toastmasters club, a platform for improving communication and public speaking, is run through voluntary employee participation and has been recognized with multiple awards over the years. The Company has launched several such strategic initiatives aimed at attracting and nurturing top campus talent.
Mavericks Program
HexaVarsity plays a pivotal role in preparing young minds hired from campus for our workforce. Our flagship campus learning program, the Mavericks Learning Program, has continuously evolved to produce outstanding professionals and ensure a sustainable talent pipeline. This development program provides a strong digital foundation, followed by specialized rolebased training. Continuous learning and assessments ensure that participants are well-equipped to meet our business demands.
The Mavericks Learning Program is strategically planned on a global scale annually. In 2025, the Mavericks training was enhanced with a series of hands-on assessments in cloud training labs tailored to each vertical, resulting in highly productive teams driven by the Mavericks. To further elevate the program, Mavericks complete industry-recognized external certifications to achieve technical excellence. The Company ensures the quality of our Mavericks through a comprehensive threedimensional evaluation process, which includes handson activities, assignments, coding challenges, project evaluations, and technical discussions.
The Company has conducted three Designathons for the Mavericks, with over 1,000 participants showcasing their competence in skills such as GenAI, cloud, and fullstack development. Through these Designathons, 12 application idea prototypes were developed, highlighting the innovative potential and creativity of the participants.
Communication Development
HexaVarsity launched a tool-based English language enhancement program with an external learning partner — Burlington English. The Burlington English Tool is a speech engine designed for language learning and caters to development and enhancement of listening, speaking, reading, and writing skills of the English language. The Hexaware Chennai Toastmasters club, a platform for improving communication and public speaking, is run through voluntary employee participation and has been recognized with multiple awards over the years.
The Segue Program is our flagship initiative designed to meet the ever-increasing business demand for campus talent in the coming years. Under this program, the Company has signed MOUs with leading institutions to pre-select candidates early and enroll them in industry-specific learning programs. This ensures that new campus graduates are digital-ready from Day 1 of onboarding.
Women Leadership Development
The Company is committed to diversity and inclusion in its workforce. During the year, the future women leaders identified through the "Rising Women@Hexaware" program went through a structured individual development journey encompassing workshops, coaching sessions, mentoring, and peer learning.
Hexaware Future Leaders and Executives (HFLX)
In 2025, the Company has successfully inducted management graduates from top business schools to nurture and develop future leadership talent for the Company. HexaVarsity played a key role in their induction and training during the year.
Awards Won by HexaVarsity in 2025
| S. | Award | Organizer | Award Category |
|---|---|---|---|
| No. | |||
| 1 | L&D Summit Awards | UBS forum | Excellence in Learningand Development -(SONIC) |
| 2 | L&D Summit Awards | UBS forum | Best LearningCulture in an Organization -(SONIC) |
| 3 | Global TrainingLeadershipAwards | WHRD | Best LeadershipDevelopment Programme for Middle Management(OD) |
| 4 | Global TrainingLeadershipAwards | WHRD | Best Organisational Development(OD)Programme |
| 5 | Global Training Leadership Awards | WHRD | Excellence in Training & Development Award. An Overall Award for Best |
| Results-based Training (SONIC) | |||
| 6 | Global TrainingLeadershipAwards | WHRD | Best Trainingand Development Programme -Sonic |
| 7 | Global TrainingLeadershipwards | WHRD | Chief LearningOficer of the Year |
| 8 | Chief Learningofice Award | Learningin Practice Awards | |
| 9 | Brandon Hall | HCM | Best Certifcation Program(SONIC) |
| 10 | Brandon Hall | HCM | Best Corporate LearningUniversity (SONIC) |
| 11 | Brandon Hall | HCM | Best Unique or Innovative Learningand Development Program(SONIC) |
| 12 | Brandon Hall | HCM | Best LeadershipDevelopment Program(OD) |
| 13 | Brandon Hall | HCM | Best Senior Manager Development Program(OD) |
| 14 | Brandon Hall | HCM | Best Use of Performance Support(Mavericks) |
| 15 | Brandon Hall | HCM | Best Unique or Innovative Learning and Development Program |
| (Mavericks) | |||
| 16 | Brandon Hall | HCM | Best Use of Blended LearningProgram(Mavericks) |
| 17 | L&D Empire Forums | Empire Forums | L&D Excellence Award(SONIC) |
| 18 | L&D Empire Forums | Empire Forums | Digital LearningTransformation Awards(Mavericks) |
| 19 | ETHRWorld Future Skills | ETHR | Best Learning Culture in an Organization- Small & Medium Sized |
| Awards 2025 | Enterprises(SONIC) | ||
| 20 | ETHRWorld Future Skills | ETHR | Best Soft Skill Development Program (OD) |
| Awards 2025 | |||
| 21 | ETHRWorld Future Skills | ETHR | Exceptional Employee Experience - Small & Mid-Size |
| Awards 2025 | |||
| 22 | UdemyAwards | Udemy | Integrated Systems Learning |
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Related Party Transactions
During the financial year 2025, the Company has entered into transactions with related parties as defined under Section 2(76) of the Companies Act, 2013, read with Companies (Specification of Definitions Details) Rules, 2014, applicable provisions of SEBI LODR all of which were in the ordinary course of business and on arm's length basis and in accordance with the provisions of the Companies Act, 2013, read with the Rules issued thereunder as per philosophy of adhering to highest ethical standards, transparency, and accountability.
Prior omnibus approval of the Audit Committee and Board was obtained for the transactions which are foreseeable and of a repetitive nature as per approved criteria for ominbus approval. A statement of all related party transactions is presented before the Audit Committee on a quarterly basis for its review, and prior omnibus approval is also obtained for the entire year, specifying the nature, value and terms and conditions of the transactions. The policy on Related Party Transactions is uploaded to the Company's website at htps://hexaware.com/policy/ - - corporate governance policies/.
There are no materially significant related party transactions made by the Company with Promoters, Directors, Key Managerial Personnel, or other Designated Persons which may have a potential conflict with the interest of the Company at large. Pursuant to Regulation 23(9) of SEBI LODR, the Company has filed the reports on related party transactions with the Stock Exchanges.
Details of Related Party transactions pursuant to Section 134(h) of the Act read with Rule 8 of the Companies (Accounts) Rules, 2014, are given in Form No.AOC-2 as an Annexure-II to this report.
Employee Stock Option Plans (ESOPs)
The Company has introduced ESOPs from time to time to motivate, incentivize, retain, attract new talent, and inculcate the feeling of employee ownership, and reward employees of the Company and employees of subsidiaries.
No employee was issued stock options during the year equal to or exceeding 1% of the issued capital of the Company at the time of grant. During the year 2025, 1,798,195 options were exercised, and shares were allotted to the employees upon their exercise.
Details of the shares issued under Employee Stock Option Plan (ESOP), and the disclosures in compliance with Regulation 14 of SEBI (Share Based Employee Benefits and Sweat Equity) Regulations, 2021, are available on the website of the Company at the following link: htp://
hexaware.com/investors
The Company has received a certificate from the Secretarial Auditor confirming implementation of the plans in accordance with the SEBI (Share Based Employee Benefits and Sweat Equity) Regulations, 2021. The same shall be available for inspection during the Annual General
Meeting. Members can write to the Company Secretary for inspection at [email protected]
While the Nomination and Remuneration Committee is responsible for the overall supervision of the ESOP Schemes, ESOP Trust is responsible for the administration of the Scheme.
Deposits
During the year under review, the Company did not accept or invite any deposits from the public.
Conservation of Energy, Technology Absorption, Foreign Exchange Earnings and Outgo
Information relating to Conservation of Energy, Technology Absorption, Foreign Exchange Earnings and Outgo required under Section 134(3) (m) of the Companies Act, 2013, read with Companies (Accounts) Rules, 2014, is annexed and forms part of the Report.
Business Responsibility and Sustainability Report
Pursuant to Regulation 34(2)(f) of the SEBI LODR, the Business Responsibility and Sustainability Report (‘BRSR') on initiatives taken from an environmental, social and governance perspective, in the prescribed format, along with an Independent Assurance Statement received from TUV India Private Limited, is available as a separate section of the Annual Report.
Management Discussion and Analysis Report
A detailed analysis of the Company's performance is disclosed in the Management Discussion and Analysis Report, which forms part of this Annual Report.
Mergers and Acquisitions (M&A)
The Company's M&A approach is aimed at augmenting its capabilities and expanding geographical footprint. During the year, the Company has acquired SMC Squared Group (constituting three entities), a leader in building global capability centers (GCCs) and rolled out the GCC 2.0 service line to unlock long-term value for enterprises. The acquisition was a strategic step in the Company's mission to deliver future-proof GCC solutions that go beyond cost efficiency, anchored in a combined human and digital agent-driven mode.
The Company also acquired CyberSolve Group (constituting four entities), a global specialist in identity and access management (IAM) solutions. Together, the companies will help enterprises modernize identity foundations, automate controls with AI, and run secure operations across complex, hybrid technology estates.
Refer to note 8 of Consolidated Financial Statements for additional information on this acquisition.
During the year, the Board of Directors of the Company had approved amalgamation of Mobiquity and Softcrylic entities in India, US and Netherland, as under:
India: Amalgamation by way of merger by absorption of wholly owned subsidiaries of the Company, viz., Mobiquity Softech Private Limited and Softcrylic Technology Solutions India Private Limited with and into the Company.
US: Merger of Mobiquity Velocity Solutions Inc. into Mobiquity Inc. followed by Mobiquity Inc. and Softcrylic LLC merging into Hexaware Technologies Inc.
Netherlands: Merger of Mobiquity Cooperative UA and Mobiquity Consulting BV with and into Mobiquity BV.
As on December 31, 2025, merger of the US entities has been completed.
Investor Education and Protection Fund (IEPF)
Details of unclaimed dividend and shares transferred to IEPF during 2025 are given in Corporate Governance Report.
Directors’ Responsibility Statement
Pursuant to Section 134 (3) (c) and (5) of the Companies Act, 2013, the Directors confirm the following:
-
a. In the preparation of the annual accounts, the applicable accounting standards have been followed along with proper explanation relating to material departures;
-
b. The Directors have selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and of the profit and loss of the Company for that period;
-
c. The Directors have taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of this Companies Act, 2013 for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities;
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d. The Directors have prepared the annual accounts on a going concern basis; and
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e. The Directors have laid down internal financial controls to be followed by the Company and that such internal financial controls are adequate and were operating effectively.
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f. The Directors have devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.
Directors and Key Managerial Personnel
During 2025, there were no changes in the Directors or Key Managerial Personnel of the Company.
In accordance with the provisions of Companies Act, 2013, Mr. Julius Michael Genachowski, having
DIN 09365873 and Mr. Kapil Modi having DIN 07055408, Directors of the Company, retire by rotation at this Annual General Meeting and, being eligible; offer themselves for re-appointment at the Annual General Meeting.
The information of Directors seeking appointment / re-appointment at the Annual General Meeting (AGM) to be given to the shareholder is being provided separately in Page 401 to 403 of this Annual Report. Members are requested to refer to the section of the Notice convening the AGM.
Number of Meetings of the Board
Thirteen Meetings of the Board were held during the year. For details of the meetings of the Board, refer to the Corporate Governance Report, which forms part of this Annual Report. The attendance of the Directors in the Board and Committee Meetings are provided in the Corporate Governance Report.
Declaration by Independent Directors
The Independent Directors of the Company have confirmed that they meet the requirements for independence outlined in the Companies Act, 2013. Furthermore, during the year, there has been no such change that would have affected their standing as an Independent Director.
Additionally, the Independent Directors have registered on the Independent Directors' data bank, which is maintained by the Indian Institute of Corporate Affairs (IICA) and the Ministry of Corporate Affairs (MCA). The eligible Independent directors had qualified the proficiency test, as prescribed by the IICA.
The Board believes that the Company's Independent Directors have the necessary expertise, experience, and knowledge in the areas of finance, technology, corporate governance, global business, personal values, and the highest standards of integrity.
During the year, Independent Directors of the Company had no pecuniary relationship or transactions with the Company, other than sitting fees, commission and reimbursement of expenses incurred by them for the purpose of attending meetings of the Company.
Board Evaluation
-
The Company conducts an annual performance evaluation of the Board of Directors, its committees, and individual Directors in accordance with the provisions of the Companies Act, 2013 and the SEBI LODR.
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The key features of the Board Evaluation framework adopted during the financial year 2025 were the following:
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Pursuant to the requirements of Section 178 of the Companies Act, 2013 and Regulation 17(10) of the SEBI LODR, the Company undertook the annual evaluation of the performance of the Board, its Committees, and individual Directors, including Independent Directors, through an external, independent expert facilitator.
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-
The evaluation framework was aligned with applicable statutory requirements and reflected the Company's commitment to strengthening corporate governance and Board effectiveness.
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The evaluation was conducted through a structured questionnaire-based survey administered using an anonymized digital tool.
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The results of the evaluation were collated and analyzed, and consolidated insights along with priority improvement areas were presented to the Nomination and Remuneration Committee and thereafter, to the Board.
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All information and responses were handled in a confidential manner and were used solely for the purpose of the Board evaluation process.
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The Board noted the findings and agreed on action points for further improvement in its effectiveness.
The Independent Directors met twice during the year on, July 10, 2025, and December 8, 2025, on which date, the performance of the Non-Independent Directors, the Board as a whole, and the Chairman were carried out.
Familiarization of Independent Directors
As part of its annual strategic meet, a visit was organized for the Independent Directors to the Hexaware Chennai campus to undertake a comprehensive review of strategic priorities. The meeting facilitated in-depth deliberation on the Company's long-term strategy, progress on existing initiatives, assessment of associated risks, and evaluation of prospective strategic programmes. Board members engaged directly with senior leadership across the organisation to review business-unit plans, receive progress updates, analyse industry trends and consider key strategic initiatives.
As a part of ongoing training, the Company holds familiarization programs for the Directors, which include talks on industry outlook, presentations on Internal Control over Financial Reporting, Operational Control over Financial Reporting, Framework for Related Party Transactions, and Regulatory updates at Board and Audit Committee Meetings covering changes with respect to the Companies Act, 2013, Taxation, and other applicable laws and matters. At board meetings, the Company's operations, markets, financial results, human resources, and other significant topics are presented by the Executive Director and senior managerial staff.
The terms and conditions of the appointment of every Independent Director is available on the website of the Company at htps://hexaware.com/investors/terms-of-appointment/.
Details of the familiarization programme of the independent Directors are available on website of the Company at https://hexaware.com/wp-content/ uploads/2024/09/Independent-Directors-familiarizationprogram.pdf.
Key Managerial Personnel
Pursuant to the provisions of Section 203 of the Companies Act, 2013, the following Directors/employees
-
are Whole-time Key Managerial Personnel as on December 31, 2025:
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i) R Srikrishna – Chief Executive Officer & Executive Director
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ii) Vikash Kumar Jain - Chief Financial Officer
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iii) Gunjan Methi - Company Secretary & Compliance Officer
Committees of the Board
The Board of Directors have following Committees as on December 31, 2025:
-
Audit Committee
-
Nomination and Remuneration Committee
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Stakeholders Relationship Committee
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Corporate Social Responsibility Committee
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Risk Management Committee
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Environmental, Social, and Governance Committee
-
Cybersecurity Committee (sub committee of Audit Committee)
The details of the composition of the Committees and attendance of the meetings of Committees are provided in the Corporate Governance Report.
Compliance of Secretarial Standards
The Company complies with all applicable Secretarial Standards.
Dividend Distribution Policy
The Dividend Distribution Policy containing the requirements mentioned in Regulation 43A of the SEBI LODR is available on the website of the company at htps:// - - hexaware.com/policy/corporate governance policies/
Policy on Directors and Key Managerial Personnel Appointments and Remuneration and Other Details
The Company's policy on directors and Key Managerial Personnel appointment and remuneration and other matters provided in Section 178(3) of the Act has been disclosed in the Corporate Governance Report.
Whistleblower Policy
The organization has implemented a whistleblower policy and a vigil mechanism. Employees and other stakeholders can report instances of unethical behavior, actual or suspected fraud, or violations of the Company's Code of Conduct or Ethics policy to the management. The Audit Committee evaluates the policy every year to determine its efficacy. Access to the Audit Committee has not been restricted to any employees. This policy's provisions are compliant with Section 177(9) of the Companies Act of 2013 and Regulation 22 of the SEBI LODR.
The policy is available on the website of the Company at htps://hexaware.com/policy/corporate-governance-policies/.
Statutory Auditor
The Members of the Company had, at their 30[th] Annual General Meeting held on May 4, 2023, approved the re-appointment of M/s BSR & Co. LLP, Chartered Accountants, Mumbai (Registration No. 101248W/W100022), as the Statutory Auditors of the Company for a five-year term, concluding at 35[th] Annual General Meeting of the Company.
The Audit Reports on the financial statements for the year ending December 31, 2025, contain no qualifications, reservations, or negative observations.
Internal Auditor
Internal Audit for the year ended December 31, 2025, was done by PricewaterhouseCoopers Services LLP and Internal Audit report for every quarter was placed before the Audit Committee.
Secretarial Auditor
The members had, in their AGM held on April 30, 2025, approved the appointment of MMJB & Associates LLP (Peer Review Cert. No.: 2826/2022), Company Secretaries in Practice, as the Secretarial Auditor of the Company for a period of five years, i.e., from FY 2025 to FY 2029. The Secretarial Audit Report for the year ended December 31, 2025, is annexed to this report as Annexure III. There are no qualifications, reservations, or adverse remarks made by the Secretarial Auditor in their report.
Certificate by Statutory Auditors for Downstream Investment
A certificate from the Statutory Auditors of our Company, stating that our Company has duly complied with the requirements of Downstream Investment, made by our Company in accordance with Foreign Exchange Management (Transfer or Issue of Security by a Person Resident Outside India) Regulations, 2017, would be available for inspection by members during the Annual General Meeting. Any shareholder interested in obtaining a copy may write to the Company Secretary at investori@ hexaware.com.
Reporting Fraud by Auditors
During the year under review, there was one act of fraud which was committed by certain employees of the Company. The same was in the nature of undertaking unauthorized and fraudulent refund transactions amounting to INR 4.83 crores, which was not material. The Company has taken necessary actions including filing of FIR against these employees and termination of employment. Further as required under the relevant regulations, the Company has reported the same to the Central Government.
Cost Records
The Company is not required to maintain cost records as specified under sub-section (1) of section 148 of the Companies Act, 2013.
Significant / Material Orders passed by the
Regulators
There are no significant material orders passed by the Regulators or Courts or Tribunals impacting the going concern status of your Company and its operations in future.
Corporate Social Responsibility
As per Section 135 of the Companies Act, 2013, the Company was required to spend INR 185 million on CSR activities for the year ended December 31, 2025. The Company spent INR 187 million during the year. As a result, the excess amount of INR 2 million will be carried forward to the next year.
The contents of the CSR policy and initiatives undertaken by the Company under Corporate Social Responsibility for the year ended on December 31, 2025, as per the format prescribed in the Companies (Corporate Social Responsibility Policy) Rules, 2014, is attached as Annexure IV to this Report and CSR policy of the Company is available on our website at https://hexaware.com/ - - policy/corporate governance policies/. The Composition of the CSR Committee is given in the Corporate Governance Report.
Annual Return
Pursuant to Section 92(3), Section 134(3)(a) of the Companies Act, 2013, read with Rule 12(1) of the Companies (Management and Administration) Rules, 2014, the annual return in the prescribed format is available at htps://hexaware.com/investors/.
Change in Registered Office Address
During the year the Company has shifted its registered office address from “Building No.152, Millennium Business Park, Sector III, A Block TTC Industrial Area, Mahape, Navi Mumbai -400710” to “8[th] floor, 13[th] Level, Q1, Loma Co-Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai – 400710” with effect from August 01, 2025.
Financial Year
The company has received an order from the Company Law Board under section 2 (41) of the Companies Act, 2013, for continuing January to December as its financial year. Hence, the Company will maintain its financial year from January 1 to December 31.
Subsidiaries of the Company viz. Mobiquity Softech Private Limited, Softcrylic Technologies Solutions India Private Limited and Cybersolve (I) Private Limited, Tech SMC Square India Private Limited and Tech SMCSquared (GCC) India Private Limited have also received approval from respective Regional Directors under section 2 (41) of the Companies Act, 2013, for continuing January to December as their financial year.
Particulars of Directors and Employees
The table containing names and other particulars of Directors in accordance with the provisions of Section
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197(12) of the Companies Act, 2013, read with rule 5 (1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, is enclosed as Annexure V to this report.
The statement containing particulars of employees as required under Section 197(12) of the Companies Act, 2013 read with Rule 5(2) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, is provided in a separate annexure forming part of this report.
The Annual Report including the financials is being sent to the members excluding the aforesaid annexure. In terms of Section 136 of the Companies Act, 2013, the said annexure is open for inspection electronically. Any shareholder interested in obtaining a copy may write to the Company Secretary at [email protected].
The details of employees posted outside India and in receipt of a remuneration of INR 60 lakh or more per annum or INR 5 lakh or more a month can be made available on specific request.
Disclosure as Required under Section 22 of Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013
The Company has in place framework for employees to report sexual harassment cases at workplace and our process ensures complete confidentiality of information. The Company has in place Prevention of Sexual Harassment (POSH) policy in line with the requirements of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. Frequent communication of this policy is done through various programs and at regular intervals to the employees. The Company has setup an Internal Complaints Committee (ICC) both at the registered office and at every location where it operates in India in accordance with the Act and has representation of men and women and is chaired by senior lady member and has an external women representation. Awareness programs are conducted during induction to sensitize the employees with the provisions of the Act.
The following is the summary of the complaints received and disposed of during the financial year 2025:
and disposed of during the fnancial year 2025: |
|
|---|---|
| No. of complaints received duringtheyear: | 15 |
| No. of complaints disposed: | 6 |
| No. of complaintspending: | 4 |
| No. of complaints withdrawn: | 5 |
| No. of complaintspendingfor more than 90 days | 2* |
- The complaints were not disposed of within 90 days due to unavailability of the parties involved in carrying out the required investigations / assessments.
The Company is in compliance with the provisions of the Maternity Benefit Act, 1961.
Green Initiatives
The Company started a sustainability initiative with the aim of going green and minimizing the impact on the environment. Like the previous years, this year too, the Company is publishing only the statutory disclosures in the print version of the Annual Report. Additional information is available on our website, www.hexaware.com.
Notice calling the Annual General Meeting, Corporate Governance report, Directors' Report, Audited Financial statements, Auditors' Report, etc., are being sent only through electronic mode to those members whose email addresses are registered with the Company / depositories. Members may note that notice and Annual Report FY 2025 will also be available on the Company's website, www.hexaware.com, and on the website of NSDL www.evoting.nsdl.com as well as the websites of the Stock Exchanges. A letter providing the web-link for accessing the Annual report, including the exact path, will be sent to those members who have not registered their email address with the Company or depositories.
The Company provides e-voting facilities to all its members to enable them to cast their votes electronically on all resolutions set forth in the Notice. This is pursuant to Section 108 of the Companies Act, 2013, and Rule 20 of the Companies (Management and Administration) Amendment Rules, 2015.
The facility of electronic voting system shall be made available during the AGM and the members attending the meeting who have not cast their vote by remote e-voting shall be able to exercise their rights to vote during the AGM through electronic voting system.
Acknowledgment
The Directors place on record their sincere appreciation of the customers, Government of India, and of other countries, vendors, bankers, and technology partners for the support extended. The Directors are also deeply touched by the efforts, sincerity, and loyalty displayed by the employees without whom the growth of the Company is unattainable. The Directors wish to thank the investors and shareholders for placing immense faith in them. The Directors seek and look forward to the same support during future years of growth.
For and on behalf of the Board of Directors,
Joseph McLaren Quinlan Place: USA Chairman Date: February 4, 2026 DIN: 09477487
Annexure to the Directors’ Report
Information relating to conservation of energy, technology absorption, research and development and foreign exchange earnings and outgo, forming part of the Directors' Report in terms of Section 134 (3) (m) of the Companies Act, 2013, and Rules made thereunder.
- Sourced 85% of electricity at the Chennai campus from wind and solar energy, 97% at the Pune campus from MSEDCL green power and solar sources, and 78% at Company-owned campuses (Chennai, Pune, Nagpur) from green energy
Conservation of Energy
The Company is entirely a services company and thus essentially, a non-energy intensive organization, despite that the Company is committed to sustainable business practices by contributing to environmental protection and considers energy conservation as one of the important parts of preserving natural resources.
Sourced 83% of electricity at Hexaware-owned facilities (Chennai, Pune, Nagpur, and Mumbai MBP Buildings 1, 3, 152, 157) from green energy
The Company has taken various initiatives as listed below, for energy conservation and preserving natural resources:
-
Sourced 59% of electricity at Pan-India locations (IT, BPS, Mobiquity) from renewable energy
-
Established in-house rooftop solar plants with a total capacity of 1,841 KW (1.84 MW). At the Chennai campus, the installed capacity is 1,124 kW; at the Pune campus, 603 kW; and at the Mumbai MBP campus (Buildings 152 and 157), 114 kW. In 2025, power generated from the in-house solar systems was 1,215,152 units at the Chennai campus, 744,852 units at the Pune campus, and 109,010 units at the Mumbai MBP campus (Buildings 152 and 157). Total generation was 2,069,014 units (2.07 million units)
The Company conducts regular indoor and ambient air quality monitoring to ensure a pollution-free environment. CO₂ levels in work areas are tracked, and Ultraviolet Germicidal Irradiation (UVGI) systems are installed in Comfort Air Conditioning for disinfection and improved air quality at Mumbai (Buildings 1, 152 & LOMA IT floors) and Pune campus. Chennai and Pune campuses operate as zero-water discharge sites, supported by rainwater harvesting systems.
-
State-of-the-art sewage treatment plants (220 KLD at Chennai, 75 KLD at Pune, Membrane Bio-Reactor technology) treat water that is reused for gardening purposes. Gensets are certified pollution-free by government agencies, with stacks fixed at prescribed heights, and wet scrubbers installed at Chennai to minimize emissions. In 2025, treated sewage water of approximately 42,301 KL at Chennai and 11,109 KL at Pune was recycled and reused.
-
Obtained approval for green energy from MSEDCL for our Mumbai LOMA office (Level 5 & 8 / Floor 10 & 13)
-
Enhanced wind energy units from 62 to 82 lakhs per annum (addition of 2 million units) through Captive Generating Plant (CGP) at the Chennai campus, resulting in carbon emission reduction of 1,430 tons of CO₂ per annum. Green energy obtained from MSEDCL: 1,091,409 units at Pune, 3,594,084 units at Mumbai MBP (Buildings 1, 3, 152, 157), and 1,641,628 units at Mumbai LOMA (6[th] –9[th] floors). Total green energy from MSEDCL: 6,327,121 units (6.33 million units) in 2025
Key sustainability initiatives include:
-
Replaced old AC units with energy-efficient, CFCfree VRF systems at Mumbai MBP (Bldg. 157, 3[rd] & 4[th] floors; Bldg. 3, Ground & 1[st] floors), saving 96,000 units per annum
-
Utilized wind energy of approximately 7.46 million units (7,464,333 units) at the Chennai campus • through a third-party private power agency
-
Completed R22 refrigerant phaseout for Package AC units (149 TR) at Chennai and ductable AC units (289.5 TR) at Mumbai MBP Bldg. 1
-
Utilized 15.86 million units (15,860,468) of renewable energy (Solar+ Wind+ MSEDCL Green • energy), resulting in the avoidance of Green House Gas emission totaling about 11,531 tons of CO₂ as per CEA guidelines (Version 21.0 / November 2025), • including 6,310 tons at the Chennai campus, 3,886 tons in Mumbai (Bldg. 1, 3, 152, 157 & LOMA floors), and 1,335 tons at the Pune campus, respectively
-
Replaced old CFL fixtures with LED lights on 2[nd] floor A & B wings at Nagpur campus, saving 12,000 units per annum
-
Replaced old AC units with energy-efficient, CFCfree VRF systems on Ground, 1[st] , and 2[nd] floors (A & B wings) at Nagpur campus, saving 144,000 units per annum
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-
Replaced condenser pumps (8 × 37 kW) in the open-loop chilled water system at Chennai campus, saving 17,000 units per annum
-
cybersecurity defenses, major infrastructure upgrades, seamless user experiences, and operational efficiency. These accomplishments not only strengthened the organization's digital backbone but also delivered measurable business value and global impact. This resulted in a fortified security posture, operational excellence, global scalability, and a modernized, usercentric IT environment—directly supporting business growth, risk reduction, and cost optimization.
-
Planted 600 native tree saplings at Chennai campus, enhancing green cover and reducing ~24 tons of CO₂ per annum as part of ESG initiatives
Technology Absorption
The Systems Technology Group (STG) reflects a year of transformative progress, marked by robust
The achievements of the Company on various metrics are detailed below:
Cybersecurity & Threat Management
| Achievement | Metric/Outcome | Business Impact |
|---|---|---|
| BitSight Elite SecurityScore | 800 | Industry-leadingsecurity posture |
| Zero Endpoint Compromises | 0 incidents | Completeprotection, business continuity |
| Cyber Threats Mitigated | 16,000+ via 24x7 SOC | Proactive threat management |
| Cyber-Atacks Prevented | Over 22 millionper month (auto containment) | Massive threat neutralization |
| SecurityAudits | 23 audits, zero major fndings | Strongcompliance, risk reduction |
| VulnerabilityRemediation | 4x faster | Rapid response, reduced risk |
| Critical Vulnerabilities | 49% reduction | Smaller atack surface |
IT Infrastructure and Modernization
| Achievement | Metric/Outcome | Business Impact |
|---|---|---|
| New DeliveryCenters | 5 centers (global expansion) | Enhanced service coverage |
| New Seats Added | 2,100 | Supports businessgrowth |
| New Laptops Issued | 4,300+ | Boostsproductivity |
| Device Tech Refresh | 4,469 devices | Modern, reliable technology |
| Network Modernization | 1G → 10G (10Xperformance) | High-speed, resilient infrastructure |
| Network Uptime | 99.4% | Business continuity |
| Data Migration | 10TB to SharePoint | Modern data architecture |
User Experience and Automation
| Achievement | Metric/Outcome | Business Impact |
|---|---|---|
| SSO Integration | 97% of applications | Seamless, secure access |
| Ticket Automation | 60% auto-resolved | Faster support, reduced workload |
| SLA Adherence | 99% | High customer satisfaction |
| AI Integration | '"Ask Genie" deployed | Enhanced user support |
| Self-Service Portal | Appdeployment enabled | User empowerment,eficiency |
Research and Development
The Company's Research and Development (R&D) division plays a crucial role in advancing the Company's leadership and generating intellectual property. By fostering both top-down and bottom-up innovation, Hexaware integrates structured frameworks to ensure consistent thought leadership across its operations. Hexaware continues to drive technological advancement by focusing on both foundational AI research and applied innovation. Over the past year, the team has made significant strides in fine-tuning small language models and developing robust, locally hosted AI systems, ensuring that solutions are tailored to specific business needs and data privacy requirements.
Finetuning of small language models is actively underway, with ongoing efforts focused on generating data for model training and experimenting with a variety of finetuning strategies. Large-scale finetuning is being conducted on local GPU clusters, followed by systematic evaluation of the finetuned models to assess performance and suitability for targeted applications. A unified framework for finetuning is under development to streamline these processes. In parallel, a market study is being carried out to identify the most valuable use cases for finetuning. For locally hosted AI systems, a conversational AI agent is being developed that is grounded in private, in-house data. This involves the creation of comprehensive systems to support the conversational agent, including the development of data extraction and preprocessing pipelines. Various tools and techniques are being tested within the retrieval pipeline to optimize information access and relevance. The conversational agent is continuously evaluated to ensure it meets performance and reliability standards set for internal deployments.
The Company is making significant progress on the software front, with ongoing improvements to the AI User interface, integration of single sign-on authentication, and the development of an Azure AI Agent to enhance recommendations and related features. In parallel, robotics efforts are focused on reinforcement training using NVIDIA Isaac Lab, with work centered on environment setup and training workflows. Integration of
the remote robot control and motion replication interface has already resulted in successful connections and realtime data streaming with the robot, as well as accurate replication of hand movements. Efforts continue to improve latency, stability, and to extend control to additional parts of the robot, such as the legs and waist. The team is also exploring autonomous navigation with object detection, aiming to enable the robot to pick objects using its dexterous hand. The navigation module is being developed and tested for autonomous linefollowing capabilities. Meanwhile, 3D printing supports the creation of models for customer deliverables and the production of robot components and prototypes. The focus remains on refining stability, performance, and integration across all workstreams, with further updates to be provided as new milestones are achieved.
Looking ahead, Hexaware's R&D function is deepening its focus on practical, enterprise-ready AI and intelligent systems. By advancing fine-tuned language models, privacy-first local AI platforms, and intelligent robotics, Hexaware is translating cutting-edge research into scalable, real-world solutions. Through this balanced emphasis on foundational research and applied engineering, the organization continues to help clients innovate with confidence, efficiency, and long-term impact in an increasingly AI-driven digital landscape.
Foreign Exchange Earnings and Outgo
The details of Foreign Exchange Earnings and Outgo are mentioned below:
| mentioned below: | ||
|---|---|---|
| (INR Mn) | ||
| 2025 | 2024 | |
| Foreign Exchange Earnings | 70,265 | 59,953 |
| Foreign Exchange outgo | 18,207 | 14,694 |
For and on behalf of the Board of Directors,
Joseph McLaren Quinlan Place: USA Chairman Date: February 4, 2026 DIN: 09477487
Security Operations
| Security Operations | ||
|---|---|---|
| Achievement | Metric/Outcome | Business Impact |
| Web Applications Secured | 156 apps, 368 vulnerabilities fxed | Hardened application security |
| API Security | 85 collections, 93% issue closure | Secured API ecosystem |
| SharePoint/OneDrive Sites Secured 900+ sites | Dataprotection | |
| AD Groups Cleanup | 1,416 redundantgroups removed | Optimized access control |
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| (INR Mn) | Sr. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 |
Hexaware | Name of the Subsidiary Hexaware Technologies Inc. Hexaware Technologies UK Ltd Hexaware Technologies GmbH Hexaware Technologies Asia Pacifc Pte Limited Hexaware Technologies, Mexico S. De. R.L. De. C.V. Hexaware Technologies Canada Limited Hexaware Technologies Saudi LLC Hexaware Technologies Hong Kong Limited Hexaware Technologies Nordic AB Hexaware Technologies South Africa (Pty) Ltd1 Information Technologies (Shanghai) Company Hexaware Technologies Belgium SRL1 Hexaware Technologies ARG S.A.S1 Mobiquity Inc2 & 14 Mobiquity Velocity Solutions, Inc3 & 14 Mobiquity Coöperatief U.A.3 Mobiquity BV4 Mobiquity Consulting BV4 & 15 Mobiquity Softech Private Limited |
Limited | Date of becoming March 16th, October 09th, January 22nd, February October 25th, October 30th, October 17th, April 24th, September November December March 15th, October 03rd, June 13th, June 13th, June 13th, June 13th, June 13th, June 13th, |
subsidiary 1994 1998 2001 05th, 1997 2006 2001 2016 2017 07th, 2017 25th, 2019 15th, 2017 2021 2019 2019 2019 2019 2019 2019 2019 |
Reporting USD GBP EUR SGD MXN CAD SAR HKD SEK ZAR CNY EUR ARS USD USD USD EUR EUR INR |
currency and | currency and | exchange rate 89.88 120.78 105.47 69.88 5.00 65.59 23.97 11.55 9.75 5.41 12.86 105.47 0.06 89.88 89.88 89.88 105.47 105.47 1.00 |
as on the date | of the relevant | fnancial year in | case of foreign | subsidiaries | Share Capital 722 262 19 140 40 2 12 22 55 5 29 11 ^ ^ - - 2 2 ^ |
Reserve and 17,659 3,217 632 739 2,029 588 (18) 83 14 18 (12) 47 1 4,505 - - (313) 35 923 |
Surplus | Total Assets 44,433 8,700 1,067 7 2,870 892 779 108 187 148 19 798 2 4,694 - - 1,067 74 1,264 |
Total Liabilities 26,051 5,221 416 (872) 801 302 785 2 119 124 2 740 1 190 - - 1,379 37 341 |
Investments 28,229 16 - 1 - 75 - - - - - - - 372 - - - - - |
Turnover* 53,184 17,387 2,312 385 5,573 2,565 1,307 49 408 50 41 2,280 5 1,776 - - 1,877 202 1,557 |
Proft / (Loss) 3,096 881 52 26 308 165 89 5 15 3 4 30 ^ 302 - - 106 13 228 |
before taxation* | Provision for 627 262 17 (1) 97 46 29 ^ 3 5 9 10 - 60 - - 33 - 59 |
taxation* | Proft / (Loss) 2,469 619 35 27 211 119 60 5 12 (2) (5) 20 ^ 242 - - 72 13 168 |
after taxation* | Proposed - - - - - - - - - - - - - - - - - - - |
Dividend* | % of 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% |
shareholding | Annexure-I | (INR Mn) | Sr. No. 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 |
Name of the Subsidiary Hexaware Technologies SL (Private) Limited Softcrylic LLC Softcrylic Technology Solutions India Private Limited Softcrylic Technologies Inc5 Hexaware Novelty Technologies Ltd Hexaware Nevada, Inc6 Hexaware Information Technologies SDN. BHD. Hexaware Al Balagh Technologies LLC Hexaware Technologies Services7 SMC Squared, LLC8 Tech SMC Squared (GCC) India Private Limited 9 Tech SMC Square India Private Limited8 Hexaware Technologies Colombia S.A.S.10 Identity And Access Solutions LLC11 Identity And Access Solutions Canada Inc.12 CyberSolve (I) Private Limited13 IT Gliterz LLC11 |
Date of becoming February 28th, May 03rd, May 03rd, May 03rd, August 13th, September December December May 11th, July 17th, July 17th, July 17th, September November November November November |
subsidiary 2024 2024 2024 2024 2024 11th, 2024 13th, 2024 05th, 2023 2025 2025 2025 2025 26th, 2025 06th, 2025 06th, 2025 06th, 2025 06th, 2025 |
Reporting currency and USD USD INR CAD AED USD MYR USD EGP USD INR INR USD USD CAD INR USD |
exchange rate as on the date of the relevant 85.62 89.88 1.00 65.59 24.47 89.88 0.05 89.88 1.89 89.88 1.00 1.00 89.88 89.88 65.59 1.00 89.88 |
fnancial year in case of | foreign subsidiaries | Share Capital 9 2,456 3 - 2 - ^ 5 47 242 1 8 - - ^ ^ - |
Reserve and Surplus 10 (1,011) 148 - (1) - - (99) 1 263 589 47 - 353 28 45 4 |
Total Assets 29 1,853 222 3 2 - ^ 215 223 726 1,121 125 - 740 40 168 16 |
Total Liabilities 11 409 71 3 1 - - 309 175 221 531 69 - 387 12 123 12 |
Investments - - - - - - - - - - - - - - - - - |
Turnover* 57 2,609 538 - 2 - - 373 12 1,087 610 70 - 313 43 72 6 |
Proft / (Loss) before 7 163 82 ^ (1) - - (25) 1 374 84 8 - 10 15 ^ 1 |
taxation* | Provision for taxation* - 69 21 ^ - - - - - 73 17 2 - 2 2 ^ ^ |
Proft / (Loss) after 7 94 61 ^ (1) - - (25) 1 301 68 6 - 8 13 1 1 |
taxation* | Proposed Dividend* - - - - - - - - - - - - - - - - - |
% of shareholding 100% 100% 100% 100% 70% 100% 100% 65% 100% 100% 100% 100% 100% 100% 100% 100% 100% |
* Converted at closing exchange rates | ^ value less than INR 0.5 million | Notes: | 1 Hexaware Technologies South Africa (Pty) Ltd, Hexaware Technologies Belgium SRL and Hexaware Technologies ARG S.A.S are wholly owned subsidiaries of Hexaware Technologies UK Ltd. |
2. Mobiquity Inc is a wholly owned subsidiary of Hexaware Technologies Inc. |
3. Mobiquity Velocity Solutions, Inc and Mobiquity Coöperatief U.A. are wholly owned subsidiaries of Mobiquity Inc. |
4. Mobiquity BV and Mobiquity Consulting BV are subsidiaries of Mobiquity Coöperatief U.A. |
5. Softcrylic Technologies Inc liquidated w.e.f October 29, 2025. |
6. Hexaware Nevada, Inc liquidated w.e.f October 16, 2025. |
7. Hexaware Technologies Services was incorporated w.e.f. May 11, 2025. |
8. Hexaware Technologies Inc acquired SMC Squared LLC and Tech SMC Square India Private Limited w.e.f July 17, 2025. |
9. Tech SMC Squared (GCC) India Private Limited acquired w.e.f July 17, 2025. |
10. Hexaware Technologies Colombia S.A.S. incorporated w.e.f. September 26, 2025. | 11. Hexaware Technologies Inc acquired Identity and Access Solutions LLC and IT Gliterz LLC w.e.f November 6, 2025. | 12. Hexaware Technologies Canada limited acquired Identity And Access Solutions Canada Inc. w.e.f November 6, 2025. | 13. Cybersolve (I) Private Limited, acquired w.e.f November 6, 2025. | 14. Mobiquity Velocity Solutions, Inc and Mobiquity Inc merged with Hexaware Technologies Inc w.e.f January 01, 2026. | 15. Mobiquity Consulting BV merged with Mobiquity BV w.e.f January 01, 2026. For and on behalf of the Board of Directors |
R. Srikrishna Kapil Modi |
CEO & Executive Director Director |
DIN 03160121 DIN 07055408 |
Place : Mumbai Place : Mumbai |
Date: February 04, 2026 Date: February 04, 2026 |
Vikash Kumar Jain Gunjan Methi Correspondence and Registered Ofice: Chief Financial Oficer Company Secretary 8thFloor, 13thLevel,Q1, Loma Co-Developers1 Private Limited, Plot No.Gen-4/1, Place : Mumbai Place : Mumbai |
TTC Industrial Area, Ghansoli, Navi Mumbai-400710 Date: February 04, 2026 Date: February 04, 2026 |
Corporate Overview Performance Review Business Segment Review ESG Performance Review Statutory Reports Financial Statements |
Corporate Overview Performance Review Business Segment Review ESG Performance Review Statutory Reports Financial Statements |
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Annexure-II
Form No. AOC-2
(Pursuant to Clause (h) of sub-section (3) of section 134 of the Companies Act, 2013 and Rule 8(2) of the Companies (Accounts) Rules, 2014
Form for disclosure of particulars of contracts /arrangements entered into by the company with related parties referred to in sub-section (1) of section 188 of the Companies Act, 2013 including certain arms length transactions under third proviso thereto.
Annexure-III
FORM NO. MR.3
SECRETARIAL AUDIT REPORT
For the Financial Year ended December 31, 2025
- [Pursuant to section 204(1) of the Companies Act, 2013 and rule 9 of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014]
Below are the details of transactions with material subsidiaries:
| 1 Details of contracts or arrangements or transactions not at arm’s length basis |
There are no contracts or arrangements or transactions with relatedparties which are not at arm's length |
|---|---|
| 2 Details of material contracts or arrangements or transactions at arm’s length basis |
|
| (a) Name(s) of the related party and nature of relationship: |
Wholly owned subsidiaries Hexaware Technologies Inc. ("HTInc.") Hexaware Technologies UK Ltd.("HTLUK") |
| (b) Nature of contracts/arrangements/transactions: |
Software,consultancyand ITES income |
| (c) Duration of the contracts / arrangements/transactions: |
Ongoing |
| (d) Salient terms of the contracts or arrangements or transactions including the value, if any: |
The Company shall provide IT/ITES Ofshore Services (generally services are performed in India) to HTInc. & HTLUK clients including where required, including monitoring and supervisory support in relation to the delivery of software solutions and customization, testing and installation and ITES services Corporate Guarantee charges for the borrowingbyHT Inc. |
| During the year, the total income earned from HTLUK towards rendering of IT / ITES services were INR 4,379 million. Total expenses incurred for HTInc. was INR 14,062 million. The transactions of recovery of cost from HTInc. and HTLUK was INR 271 million & INR 60 million respectively. The transactions of reimbursement of cost to HTInc. and HTLUK was INR 153 million & INR 10 million respectively. The Company had invested in debentures of HTInc. and received interest of INR 78 million. The corporate gurantee charges were INR 21 million against HTInc. The redemption of Non Convertible debenture of HTInc INR 435 million |
|
| (e) Date(s) of approval by the Board, if any: |
Not applicable, since the contract was entered into in the ordinary course of business and on arm's length basis. |
| (f) Amountpaid as advances,if any: |
Nil |
For and on behalf of the Board of Directors
Joseph McLaren Quinlan Place: USA Chairman Date: February 4, 2026 DIN: 09477487
To,
The Members,
Hexaware Technologies Limited 8[th] floor, 13[th] Level, Q1,
Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai- 400710, Thane, Maharashtra, India
We have conducted the secretarial audit of the compliance of applicable statutory provisions and the adherence to good corporate practices by Hexaware Technologies Limited (hereinafter called ‘the Company'). Secretarial Audit was conducted in a manner that provided us a reasonable basis for evaluating the corporate conducts/ statutory compliances and expressing our opinion thereon.
Auditor’s Responsibility:
Our responsibility is to express an opinion on the compliance of the applicable laws and maintenance of records based on audit. We have conducted the audit in accordance with the applicable Auditing Standards issued by The Institute of Company Secretaries of India. The Auditing Standards requires that the Auditor shall comply with statutory and regulatory requirements and plan and perform the audit to obtain reasonable assurance about compliance with applicable laws and maintenance of records.
Based on our verification of the Company's books, papers, minute books, forms and returns filed and other records maintained by the Company and also the information provided by the Company, its officers, agents and authorized representatives during the conduct of secretarial audit, we hereby report that in our opinion, the Company has, during the audit period covering the financial year ended on December 31, 2025 (hereinafter called the ‘Audit Period') complied with the statutory provisions listed hereunder and also that the Company has proper Board processes and compliance mechanism in place to the extent, in the manner and the reporting made hereinafter:
We have examined the books, papers, minute books, forms and returns filed and other records maintained by
-
the Company for the financial year ended on December 31, 2025 according to the provisions of:
-
(i) The Companies Act, 2013 (the Act) and the rules made there under;
-
(ii) The Securities Contracts (Regulation) Act, 1956 (‘SCRA') and the rules made there under;
-
(iii) The Depositories Act, 1996 and the Regulations and Bye-laws framed there under;
-
(iv) Foreign Exchange Management Act, 1999 and the rules and regulations made thereunder to the extent of Foreign Direct Investment and Overseas Direct Investment; (External Commercial Borrowings is not applicable to the Company during the Audit Period)
-
(v) The following Regulations and Guidelines prescribed under the Securities and Exchange Board of India Act, 1992 (‘SEBI Act'): -
-
(a) The Securities and Exchange Board of India (Substantial Acquisition of Shares and Takeovers) Regulations, 2011;
-
(b) The Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015;
-
(c) The Securities and Exchange Board of India (Depositories and Participants) Regulations, 2018;
-
(d) The Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018; (to the extent of Initial Public Offer)
-
(e) The Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021;
-
(f) The Securities and Exchange Board of India (Issue and Listing of Non-Convertible Securities) Regulations, 2021; (Not Applicable to the Company during the Audit Period)
-
(g) The Securities and Exchange Board of India (Registrars to an Issue and Share Transfer Agents) Regulations, 1993 and Securities and Exchange
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- All decisions at Board Meetings and Committee Meetings are carried out unanimously as recorded in the minutes of the meetings of the Board of Directors or Committee of the Board, as the case may be.
Board of India (Registrars to an Issue and Share Transfer Agents) Regulations, 2025 regarding the Companies Act and dealing with client;
-
(h) The Securities and Exchange Board of India (Delisting of Equity Shares) Regulations, 2021 (Not Applicable to the Company during the Audit Period); and
-
(Delisting of Equity Shares) Regulations, 2021 We further report that there are adequate systems and (Not Applicable to the Company during the Audit processes in the company commensurate with the size Period); and and operations of the company to monitor and ensure compliance with applicable laws, rules, regulations
-
(i) The Securities and Exchange Board of India and guidelines. (Buy-back of Securities) Regulations, 2018; (Not Applicable to the Company during the We further report that during the audit period the Audit Period) Company has
-
Made an initial public offer of 123,720,440 equity
We have also examined compliance with the shares through offer for sale and the Company got
applicable clauses of the following: listed on both the stock exchanges viz. BSE Limited and National Stock Exchange of India Limited with
(i) Secretarial Standards issued by the Institute of effect from February 19, 2025.
Company Secretaries of India.
- Issued and allotted 2,36,324 equity shares pursuant
(ii) The Securities and Exchange Board of to the Employees Stock Option Scheme, 2015. India (Listing Obligations and Disclosure Further, 17,98,195 equity shares were transferred to Requirements) Regulations, 2015 and employees upon exercise under the Employees Stock amendments made thereunder. (Listing Option Scheme, 2024 and as at December 31, 2025, Regulations) 16,73,129 treasury shares remain outstanding, held by the ESOP Trust.
-
During the period under review, the Company has complied with the provisions of the Act, Rules, Regulations, Guidelines, Standards etc. made thereunder.
-
Along with its wholly owned subsidiary, has completed the acquisition of 100% stake in the Target Entities (SMC Squared, LLC, Tech SMC Square India Private Limited, Tech SMCSquared (GCC) India Private Limited), in accordance with the Share Purchase Agreement dated July 17, 2025
We further report that, having regard to the compliance system prevailing in the Company and on the examination of the relevant documents and records in pursuance thereof, on test-check basis, the Company has complied with the following law applicable specifically to the Company:
-
Incorporated 2 (two) Wholly Owned Subsidiaries in Egypt and Colombia viz. Hexaware Technologies Services incorporated on May 11, 2025 and Hexaware Technologies Colombia S.A.S. incorporated on September 26, 2025 respectively.
-
The Special Economic Zone Act, 2005
-
Policy relating to Software Technology Parks of India and its regulations.
-
Changed its Registered office address from “Building No.152, Millennium Business Park, Sector III, A Block TTC Industrial Area, Mahape, Navi Mumbai
We further report that
- -400710” to “8[th] floor, 13[th] Level, Q1, Loma CoDevelopers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai – 400710” with effect from August 01, 2025.
The Board of the Company is duly constituted with proper balance of Executive Director, Non-Executive Directors, and Independent Directors. There were no changes in the composition of the Board of Directors that took place during the period under review.
- Voluntary liquidated 2 (two) step down subsidiary viz. Softcrylic Technologies Inc. a in Canada with effect from October 29, 2025 and Hexaware Nevada, Inc with effect from October 16, 2025.
Adequate notice was given to all Directors to schedule the Board Meetings, agenda and detailed notes on agenda were sent at least seven days in advance (except in few instances where meeting was convened at a shorter notice), and a system exists for seeking and obtaining further information and clarifications on the agenda items before the meeting and for meaningful participation at the meeting.
-
Obtained the approval of the Members in its Annual General Meeting dated April 30, 2025 for the following matters:
-
a) Amendments to ‘Hexaware Employees Stock Option Plan 2024'
-
b) Ratification of the ‘Hexaware Employees Stock Option Plan 2024'
-
(b) Hexaware Technologies Canada Ltd., a wholly
- owned subsidiary of the Company, has acquired a 100% stake in Identity and Access Solutions Canada, Inc. (“Target 4”) from Anushree Agarwal and Neha Agarwal.
-
c) Ratification of the Extension of the Benefits of Employee Stock Options to the Employees of Subsidiary Company(ies) of the Company Under ‘Hexaware Employees Stock Option Plan 2024'
-
The above acquisitions were completed pursuant to the execution of the Share Purchase Agreement (“India SPA”) and the Securities Purchase Agreement (“Global SPA”) on November 6, 2025.
-
d) Ratification for Implementation of the ‘Hexaware Employees Stock Option Plan 2024' through Trust Route.
-
Fraud has been reported by Statutory Auditor involving six employees engaged in the Business Process Services (BPO) operations while providing customer support services to an e-commerce client. These employees carried out unauthorized and fraudulent refund transactions amounting to INR 4.83 crore during the course of handling customer refunds. The Company has filed a First Information Report (FIR) against the concerned employees as part of its disciplinary action and has terminated their employment.
-
e) Ratification for acquisition of Shares of the Company by Hexaware Employees Stock Option Trust 2024 (“Trust”) for the purposes of the ‘Hexaware Employees Stock Option Plan 2024'
-
f) Approval for acquisition of Shares of the Company by Hexaware Employees Stock Option Trust 2024 (“Trust”) by Secondary Acquisition for the purposes of the ‘Hexaware Employees Stock Option Plan 2024'.
-
g) Ratification of approval on provision of money by the Company for subscription and/ or Purchase of the Shares of the Company by the Trust for the benefit of employees under the ‘Hexaware Employees Stock Option Plan 2024'.
- Received an adjudication order from the Registrar of Companies for a delay of 56 days in filing Form MR-2 due to technical issues during the transition of the MCA portal from V2 to V3, under Rule 7(3) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 read with Sections 201 and 196(4) of the Act. The Company paid a penalty of INR 66,000, and three officers in default paid INR 50,000 each.
-
h) Approval of Incentive payment agreement with Mr. R. Srikrishna, CEO and Executive Director under regulation 26(6) of Listing Regulations
-
i) Approval of Incentive payment agreements with other employees under regulation 26 of Listing Regulations.
-
Entered into Scheme of Amalgamation by way of Merger by absorption under Sections 230 to 232 of the Act amongst Softcrylic Technology Solutions India Private Limited (“Transferor 1 Company”) and Mobiquity Softech Private Limited (“Transferor 2 Company”) and their respective Shareholders.
-
For MMJB & Associates LLP Company Secretaries
-
ICSI UIN: L2020MH006700
-
Peer Review Cert. No.: 2826/2022
-
Acquired 100% stake in Cybersolve (I) India Deepti Joshi Private Limited (“Target 1”) from Identity and Designated Partner Access Solutions LLC (“IAAS”). In connection with FCS: 8167 this transaction: Place: Mumbai CP No.: 8968 Date: February 04, 2026 UDIN: F008167G003867902
-
(a) Hexaware Technologies, Inc., a wholly owned subsidiary of the Company, has acquired a 100% stake in IAAS (“Target 2”) from IAAS *This report is to be read with our letter of even date Holdings LLC and a 100% stake in IT Glitterz which is annexed as Annexure A and forms an integral LLC (“Target 3”) from IT Glitterz Holdings LLC; & part of this report.
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Annexure - A
Annexure-IV
To
The Members,
Hexaware Technologies Limited 8[th] floor, 13[th] Level, Q1,
Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai- 400710, Thane, Maharashtra, India
Our report of even date is to be read along with this letter.
-
Maintenance of secretarial record is the responsibility of the management of the company. Our responsibility is to express an opinion on these secretarial records based on our audit.
-
We have followed the audit practices and processes as were appropriate to obtain reasonable assurance about the correctness of the contents of the Secretarial records. The verification was done on test basis to ensure that correct facts are reflected in secretarial records. We believe that the processes and practices, we followed provide a reasonable basis for our opinion.
-
We have not verified the correctness and appropriateness of financial records and Books of Accounts of the company.
-
Wherever required, we have obtained the Management representation about the compliance of laws, rules and regulations and happening of events etc.
-
The compliance of the provisions of Corporate and other applicable laws, rules, regulations, standards is the responsibility of management. Our examination was limited to the verification of procedures on test basis.
-
The Secretarial Audit report is neither an assurance as to the future viability of the company nor of the efficacy or effectiveness with which the management has conducted the affairs of the company.
For MMJB & Associates LLP Company Secretaries ICSI UIN: L2020MH006700 Peer Review Cert. No.: 2826/2022
Deepti Joshi Designated Partner FCS: 8167 Place: Mumbai CP No.: 8968 Date: February 04, 2026 UDIN: F008167G003867902
HEXAWARE CSR Report – 2025
| CompanyName | Hexaware Technologies Limited |
|---|---|
| CIN Number | L72900MH1992PLC069662 |
1. Brief outline on CSR Policy of the Company.
- Hexaware Technologies Limited (Hexaware) is committed to contributing towards its societal responsibilities beyond statutory obligations. Hexaware's Corporate Social Responsibility (CSR) initiative aims to broaden the vision of being accountable to the community and the environment.
Our belief in good citizenship is a driver to create maximum impact through our CSR programs in areas of:
-
Education
-
Environment 3. Health and sanitation
-
Promotion of Sports
-
Skill development
-
Women Empowerment 7. Rural Development
-
Composition of CSR Committee:
Hexaware has constituted a robust governance structure to oversee the implementation of the CSR projects, in compliance with the requirements of Section 135 of the Companies Act, 2013.
The members of the CSR committee are as follows.
| Sl. | Name of | Designation | Number of | Number of |
|---|---|---|---|---|
| No. | Director | / | meetings | meetings |
| Nature of | of CSR | of CSR | ||
| Directorship | Commitee held during |
Commitee atended |
||
| the year | during | |||
| theyear | ||||
| 1 | Joseph | Chairman | 2 | 2 |
| McLaren | / Independent | |||
| Quinlan | Director | |||
| 2 | Mr. Julius | Member | 2 | 2 |
| Genachowski | / Director | |||
| 3 | Mr. Neeraj | Member | 2 | 2 |
| Bharadwaj | / Director | |||
| 4 | Mr. Vivek | Member | 2 | 1 |
| Sharma* | / Independent | |||
| Director |
-
Mr. Vivek Sharma was appointed as a member of the Committee with effect from April 15, 2025, which was after first meeting of Committee held on April 11, 2025.
-
Provide the web-link where Composition of CSR committee, CSR Policy and CSR projects approved by the board are disclosed on the website of the company. https://hexaware.com/policy/corporate-socialresponsibility/
4. Provide the executive summary along with web-link(s) of Impact Assessment of CSR Projects carried out in pursuance of subrule (3) of rule 8, if applicable.
Hexaware's CSR committee reviews the program and provides necessary course corrections during the tenure of the project, enabling it to achieve its avowed goals. Our CSR governance mechanism is reviewed and monitored by the board members and senior leaders every quarter. The senior leadership team approves strategy, policy, and program; reviews their implementation on a quarterly basis; and checks the effective use of committed funds.
- We monitor and evaluate our CSR strategy and implementation with a compliance portal that tracks the progress of our programs against intended outcomes or targets. We also conducted impact assessments on our programs through a third party to ensure that we have a good impartial view of them and can take corrective action if necessary.
The Impact Assessment report is available at:
https://hexaware.com/policy/corporate-socialresponsibility/
-
(a) Average net profit of the company as per sub-section (5) of section 135: INR 9,266 (in million)
-
(b) Two percent of average net profit of the company as per sub-section (5) of section 135: INR 185 (in million)
-
(c) Surplus arising out of the CSR Projects or programmes or activities of the previous financial years: NIL
-
(d) Amount required to be set-off for the financial year, if any: NIL
-
(e) Total CSR obligation for the financial year [(b)+(c) -(d)]: INR 185 (in million)
-
(a) Amount spent on CSR Projects (both Ongoing Project and other than Ongoing Project): INR 178,332,335
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Details of CSR amount spent against ongoing projects for the financial year:
| Sl. No. Name of the Project Item from the list of activities in Schedule VII to the Companies Act, 2013 Local area Location of the project. - State and District Project duration Amount allocated for the project (in INR) Amount Spent in CY2025 (in INR) Amount transferred to Unspent CSR Account for the project as per Section 135(6) (in INR) |
Mode of implementation Mode of implementation through ImplementingAgency |
|---|---|
| Direct (Yes/No) Name CSR Registration Number |
|
| 1 Udaan - Empowerment of children of sex workers in the red-light area Eradicating hunger, poverty, and malnutrition, promoting education, enhancing vocational skills, livelihood enhancement Yes Mumbai CY2025 10078285 10078285 0 |
No Apne Aap Women's Collective CSR00000525 |
| 2 Bright Minds Initiative - Digital Equalizer & STEMpowering Promoting Education Yes Chennai CY2025 6004240 6004240 0 |
No American India Foundation CSR00001977 |
| 3 ISC Holistic Development of Children Eradicating hunger, poverty, and malnutrition, promoting preventive health care and sanitation, promoting education, enhancing vocational skills, livelihood enhancement Yes Lonavala CY2025 8705888 8705888 0 |
No India Sponsorship Commitee CSR00001870 |
| 4 Art Education and Seminar - Art 1st Promoting Education Yes Mumbai CY2025 3544800 3544800 0 |
No Art1st Foundation CSR00002924 |
| 5 Aforestation & Pond Restoration Projects Ensuring environmental sustainability Yes Chennai CY2025 6000000 6000000 0 |
No Environmental Foundation of India CSR00002310 |
| 6 Hexaware Scholarship - Providing Scholarship to the underprivileged and meritorious students to support higher studies Promoting Education Yes Chennai, Mumbai, and Pune CY2025 7780000 7780000 0 |
No Foundation for Initiatives in Development and Education for all (IDEA) CSR00000945 |
| 7 Katalyst - Mentorship & Educational Scholarship forGirls Promoting education, including employment enhancing vocation skills amongwomen Yes Mumbai CY2025 4293054 4293054 0 |
No Human Capital for Third Sector CSR00001437 |
| 8 Youth Skilling Center for Employability Promoting employment enhancing vocation skills and livelihood enhancement among youth Yes Chennai, Mumbai and Bhopal CY2025 15229697 15229697 0 |
No Magic Bus Foundation CSR00001330 |
| 9 Walk India - Providing prosthetic legs for amputees Eradicating hunger, poverty and malnutrition and promoting preventive health care Yes Chennai CY2025 2000000 2000000 0 |
No Dream Runner Foundation CSR00013499 |
| 10 OGQ - Supporting athletes and para-athletes in sports training Training to promote nationally recognized sports and Olympic sports Yes Mumbai CY2025 20000000 20000000 0 |
No Olympic Gold Quest CSR00001100 |
| 11 Rainbow Shelter Home - Providing complete care program including healthcare and education support to girls on living on the streets Eradicating hunger, poverty, and malnutrition, promoting preventive health care and sanitation, promoting education Yes Bangalore CY2025 4346900 4346900 0 |
No Aman Vedika CSR00015516 |
| Sl. No. 12 |
Name of the Project Rainbow Shelter |
Item from the list of activities in Schedule VII to the Companies Act, 2013 Eradicating |
Local area Yes |
Location of the project. - State and District Chennai |
Project duration CY2025 |
Amount allocated for the project (in INR) 15024596 |
Amount Spent in CY2025 (in INR) 15024596 |
Amount transferred to Unspent CSR Account for the project as per Section 135(6) (in INR) 0 |
Mode of implementation Direct (Yes/No) No |
Mode of implementation through ImplementingAgency Name CSR Registration Number Association CSR00006535 |
Mode of implementation through ImplementingAgency Name CSR Registration Number Association CSR00006535 |
Corporate Overview | Corporate Overview |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Home - Providing | hunger, | For Rural | |||||||||||
| 13 | complete care program including healthcare and education support to girls and boys on living on the streets Young Scientist India - Promoting |
poverty, and malnutrition, promoting preventive health care and sanitation, promoting education Promoting Education |
Yes | Chennai | CY2025 | 6000000 | 6000000 | 0 | No | and Urban Needy Sky Star |
CSR00001387 | Performance Review | |
| science awareness | Foundation | ||||||||||||
| 14 | among high school students, increasing their understanding of science, and atracting them into scientifc careers through activities emphasizing hands-on research. TRRAIN - Providing |
Promoting | Yes | Chennai, | CY2025 | 7088550 | 7088550 | 0 | No | TRRAIN | CSR00002617 | Business Segment Review | |
| training for people | education, | Pune | |||||||||||
| 15 | with disability to get employment in retail industry V-Excel - Vocational training center and support for Persons with Disability and |
including special education and employment enhancing vocational skills Promoting education, including special education for the diferently |
Yes | & Bangalore Chennai |
CY2025 | 5370000 | 5370000 | 0 | No | V-Excel Educational Trust |
CSR00000017 | ESG Performance Review | |
| Early intervention | abled, promoting | ||||||||||||
| 16 | Program School Transformation |
employment enhancing vocation skills and livelihood enhancement projects among diferentlyabled Promoting Education, |
Yes | Mumbai, Bhopal |
CY2025 | 11450000 | 11450000 | 0 | No | Yuva Unstoppable |
CSR00000473 | Statutory Reports | |
| Program - | promoting | & Dehradun | |||||||||||
| Promoting Smart | preventive | ||||||||||||
| 17 | Classroom and STEM Lab Intervention in 12 Government Schools Gurukul - Providing Shelter and Skilling for Transgender |
health care and sanitation Promoting employment enhancing vocation skills |
Yes | Mumbai | CY2025 | 4000000 | 4000000 | 0 | No | Tweet Foundation |
CSR00003349 | Financial Statements | |
| community | and livelihood | ||||||||||||
| enhancement | |||||||||||||
| projects among | |||||||||||||
| transgender | |||||||||||||
| community | |||||||||||||
| 18 | Mission Netra - | Promoting | Yes | Chennai | CY2025 | 5400000 | 5400000 | 0 | No | Mission | CSR00001849 | ||
| Restoring Sight | preventive | & Mumbai | for | ||||||||||
| and Transforming | health care | Vision | |||||||||||
| Lives through | |||||||||||||
| cataract surgeries | |||||||||||||
| 163 |
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| Sl. | Name of the | Item from the | Local | Location of | Project | Amount | Amount | Amount | Mode of | Mode of | Mode of |
|---|---|---|---|---|---|---|---|---|---|---|---|
| No. | Project | list of activities | area | the project. | duration | allocated for | Spent in | transferred | implementation | implementation through | |
| in Schedule | - State | the project | CY2025 (in | to Unspent | ImplementingAgency | ||||||
| VII to the Companies Act, 2013 |
and District | (in INR) | INR) | CSR Account for the project as per Section 135(6) |
Direct (Yes/No) |
Name | CSR Registration Number |
||||
| (in INR) | |||||||||||
| 18 | Mission Roshini - | Promoting | Yes | Chennai | CY2025 | 2242080 | 2242080 | 0 | No | Mission | CSR00001849 |
| School Eye | preventive | & Mumbai | for Vision | ||||||||
| Health Initiatives | health care | ||||||||||
| 19 | Manosakha - | Promoting | Yes | Pune | CY2025 | 3584700 | 3584700 | 0 | No | Purkuti | CSR00003026 |
| Providing | Education | ||||||||||
| Fundamental | |||||||||||
| Education for | |||||||||||
| the under-served | |||||||||||
| children | |||||||||||
| 20 | Dhara - Providing | Promoting | Yes | Pune | CY2025 | 4115055 | 4115055 | 0 | No | Purkuti | CSR00003026 |
| training to | employment | ||||||||||
| women on varies | enhancing | ||||||||||
| employment skills | vocation skills | ||||||||||
| and livelihood | |||||||||||
| enhancement | |||||||||||
| among youth | |||||||||||
| 21 | Integrated | Rural | Yes | Mumbai | CY2025 | 4119817 | 4119817 | 0 | No | Seva | CSR00000756 |
| Village Development | Development |
Sahayog | |||||||||
| Project | |||||||||||
| 22 | Yuva Parivartan - | Promoting | Yes | Nagpur | CY2025 | 3609841 | 3609841 | 0 | No | Kherwadi | CSR00000920 |
| Providing Skills to | employment | Social | |||||||||
| the underprivileged | enhancing | Welfare | |||||||||
| vocation skills | Association | ||||||||||
| and livelihood | |||||||||||
| enhancement | |||||||||||
| among youth | |||||||||||
| 23 | Atmadeepam - | Promoting | Yes | Nagpur | CY2025 | 1700000 | 1700000 | 0 | No | ATMADEEPAM | CSR00009265 |
| Providing Skilling | employment | SOCIETY | |||||||||
| for Visually Impaired | enhancing | NAGPUR | |||||||||
| vocation | |||||||||||
| skills and | |||||||||||
| livelihood | |||||||||||
| enhancement | |||||||||||
| among youth | |||||||||||
| 24 | AAMHI - Waste | Ensuring | No | Alibaug | CY2025 | 2513482 | 2513482 | 0 | No | ALIBAUG | CSR00003549 |
| Management | environmental | SOLID WASTE | |||||||||
| Project | sustainability | MANAGEMENT | |||||||||
| ASSOCIATION | |||||||||||
| 25 | Supporting | Promoting | Yes | Noida | CY2025 | 1930000 | 1930000 | 0 | No | Save the | CSR00000158 |
| Education | Education | Children | |||||||||
| through | |||||||||||
| Mumbai | |||||||||||
| Marathon | |||||||||||
| 26 | Supporting | Promoting | Yes | Mumbai | CY2025 | 630000 | 630000 | 0 | No | Apne Aap | CSR00000525 |
| Education | Education | Women's | |||||||||
| through Mumbai | Collective | ||||||||||
| Marathon | |||||||||||
| 27 | Supporting Skill | Promoting | Yes | Mumbai | CY2025 | 630000 | 630000 | 0 | No | Human | CSR00001437 |
| Development for | Education | Capital for | |||||||||
| PwDs through | Third Sector | ||||||||||
| Mumbai Marathon | |||||||||||
| 28 | Supporting Skill | Promoting | Yes | Mumbai | CY2025 | 630000 | 630000 | 0 | No | TRRAIN | CSR00002617 |
| Development for | Education | ||||||||||
| PwDs through | |||||||||||
| Mumbai Marathon | |||||||||||
| 29 | Supporting Skill | Promoting | Yes | Mumbai | CY2025 | 630000 | 630000 | 0 | No | V-Excel | CSR00000017 |
| Development for | Education | Educational | |||||||||
| PwDs through | Trust | ||||||||||
| Mumbai Marathon | |||||||||||
| 30 | Supporting | Promoting | Yes | Mumbai | CY2025 | 410000 | 410000 | 0 | No | United Way of | CSR00000762 |
| Education through | Education | Mumbai | |||||||||
| Mumbai Marathon | |||||||||||
| 31 | Quality School | Promoting | Yes | Noida | CY2025 | 2000250 | 2000250 | 0 | No | Jayaprakash | CSR00001274 |
| Education Program | Education | Narayan | |||||||||
| Memorial Trust |
| Sl. | Name of the | Item from the | Local | Location of | Project | Amount | Amount | Amount | Mode of | Mode of | Mode of |
|---|---|---|---|---|---|---|---|---|---|---|---|
| No. | Project | list of activities | area | the project. | duration | allocated for | Spent in | transferred | implementation | implementation through | |
| in Schedule | - State | the project | CY2025 (in | to Unspent | ImplementingAgency | ||||||
| VII to the Companies Act, 2013 |
and District | (in INR) | INR) | CSR Account for the project as per Section 135(6) |
Direct (Yes/No) |
Name | CSR Registration Number |
||||
| (in INR) | |||||||||||
| 32 | Thraahi - After- | Promoting | Yes | Dindigul | CY2025 | 500000 | 500000 | 0 | No | Thraahi | CSR00098378 |
| School Program | Education | Foundation | |||||||||
| & Digital | |||||||||||
| LearningCenter | |||||||||||
| 33 | Providing Bunk | Promoting | Yes | Mumbai | CY2025 | 1880000 | 1880000 | 0 | No | Rotary Club | CSR00004275 |
| Beds to the | Education | of Mumbai | |||||||||
| Residencial Schools | Western Elite | ||||||||||
| Charitable Trust | |||||||||||
| Total | 173441235 | 173441235 |
Details of CSR amount spent against other than ongoing projects for the financial year:
| Sl. No. Name of the Project Item from the list of activities in Schedule VII to the Companies Act, 2013 Local area Location of the project. - State and District Project duration |
Amount allocated for the project Amount spent in CY2025 (in INR) Amount transferred to Unspent CSR Account for the project as per Section 135(6) (in INR) (in INR) |
Mode of Imp’tion - Mode of Imp’tion Through Implementing Agency |
|---|---|---|
Direct Name CSR Registration Number |
||
| 1 Monitoring & Evaluation Monitoring & Evaluation Yes PAN India CY2025 |
2519300 2519300 0 |
Direct NA NA |
| 2 Financial Audit Financial Audit Yes PAN India CY2025 |
2371800 2371800 0 |
Direct NA NA |
| Total | 4891100 4891100 |
-
(b) Amount spent in Administrative Overheads: INR 6,645,568
-
(c) Amount spent on Impact Assessment, if applicable: INR 2,575,940
-
(d) Total amount spent for the Financial Year [(a)+(b) +(c)]: INR 187,553,843
-
(e) CSR amount spent or unspent for the Financial Year: NIL
| Total Amount Spent for the Financial Year. (in INR) |
Amount Unspent (in INR) |
|---|---|
| Total Amount transferred to Unspent CSR Account as per subsection (6) of section 135. Amount transferred to any fund specifed under Schedule VII as per second proviso to sub-section (5) of section 135. |
|
| INR 187,553,843 | Amount Date of transfer Name of the Fund Amount. Date of transfer. |
| NIL NA NA NA NA |
|
| (f) Excess amount for set-of, if any: | |
| Sl. No. Particular Amount (in INR) |
|
| (1) (2) (3) |
|
| (i) Two percent of average net proft of the company as per sub-section (5) of section 135 INR 185,330,000 |
|
| (ii) Total amount spent for the Financial Year INR 187,553,843 |
|
| (iii) Excess amount spent for the Financial Year [(ii)-(i)] INR 2,223,843 |
|
| (iv) Surplus arising out of the CSR projects or programmes or activities of the previous Financial Years, if any NIL |
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7. Details of Unspent CSR amount for the preceding three financial years:
| Sl. No. Preceding Financial Year. Amount transferred to Unspent CSR Account under section (6) of section 135 (in INR) Balance Amount in Unspent CSR Account under subsection (6) of section 135 (in INR) Amount spent in the reporting Financial Year (in INR) |
Amount transferred to any fund specifed under Schedule VII as per section 135(6),if any. Amount remaining to be spent in succeeding fnancial years. (in INR) Name of the Fund Amount (in INR) Date of transfer |
Defciency, if any |
|---|---|---|
| 1. 2024 - - - |
- - - |
- |
| 2. 2023 - - - |
- - - |
- |
| 3. 2022 - - - |
- - - |
- |
-
Whether any capital assets have been created or acquired through Corporate Social Responsibility amount spent in the Financial Year: No
-
If Yes, enter the number of Capital assets created/ acquired
NA
Furnish the details relating to such asset(s) so created or acquired through Corporate Social Responsibility amount spent in the Financial Year:
| spent in the Financial Year: | |
|---|---|
| Sl. No. Short particulars of the property or asset(s) [including complete address and location of theproperty] Pincode of the property or asset(s) Date of creation Amount of CSR Amount spent |
Details of entity/ Authority/ benefciaryof the registered owner |
| CSR Registration Number, if applicable Name Registered address |
|
| - - - - - |
- - - |
(All the fields should be captured as appearing in the revenue record, flat no, house no, Municipal Office/Municipal Corporation/ Gram panchayat are to be specified and also the area of the immovable property as well as boundaries)
- Specify the reason(s), if the company has failed to spend two per cent of the average net profit as per subsection (5) of section 135: Company has allocated and spent all the CSR funds as per the CSR guidelines. Since the company spent the more than the 2% prescribed budget, this question is not applicable.
R.Srikrishna Jospeh McLaren Quinlan Chief Executive Officer (CEO) Chairman - CSR Committee Place: India Place: USA Date: February 4, 2026 Date: February 4, 2026
Annexure-V
The information required u/s 197 of the Companies Act, 2013 read with rule 5(1) of the Companies (Appointment and remuneration of Managerial Personnel) Rules, 2014
| Particulars | 2025 |
|---|---|
| Details of policy relating to the appointment and remuneration for the directors, KeyManagerial Personnel and other Employees |
|
| (i) the ratio of the remuneration of each director to the median remuneration of the employees of the companyfor the fnancialyear |
Based on annualised cost to company basis (excludingstock option compensation cost) |
R Srikrishna - CEO and Executive Director (excluding the remuneration paid bySubsidiaryCompany) |
16.26 |
| Non-Executive Directors - Commission(*) | |
| Milind Sarwate(^) | 10.07 |
| Joseph McLaren Quinlan | 40.38 |
| Sukanya Kripalu | 10.07 |
| Vivek Sharma | 25.18 |
| (ii) the percentage increase in remuneration of each director, Chief Financial Oficer, Chief Executive Oficer, Company Secretary or Manager, if any, in the fnancialyear |
Based on annualised cost to company basis (excluding stock option compensation cost) |
| R Srikrishna - CEO and Executive Director | 0.00% |
| Non-executive directors - Commission(#) | |
| Milind Sarwate(^) | 0.00% |
| Joseph McLaren Quinlan | 33.65% |
| Sukanya Kripalu(***) | NA |
| Vivek Sharma(***) | NA |
| Vikash Kumar Jain,CFO | 0.00% |
| Gunjan Methi,CS | 32.28% |
| (iii) the percentage increase in the median remuneration of employees in the fnancialyear |
8.45% |
| (iv)the number ofpermanent employees on the rolls of company; | 25,089 |
| (v) average percentile increase already made in the salaries of employees other than the managerial personnel in the last fnancial year and its comparison with the percentile increase in the managerial remuneration and justifcation thereof and point out if there are any exceptional circumstances for increase in the managerial remuneration |
Average percentile increase in salaries (excluding ESOP cost) of employees other than managerial personnel was 3.9%.(**) |
| (vi) afirmation that the remuneration is as per the remuneration policy of the company. |
Remuneration is as per policy of the Company |
-
based on the closing currency exchange rate for the year
-
** average percentile increase in salaries has been worked out based on India employees
-
*** remuneration is not comparable since the amount paid in 2024 was for partial year
-
determined on the basis of the base currency value as per terms of appointment
-
^No change in remuneration in base currency
For and on behalf of the Board of Directors
Place: USA Date: February 4, 2026
Joseph McLaren Quinlan Chairman DIN: 09477487
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Report on Corporate Governance
Directors, Board committees, Executive Committees and management processes. This is supported by robust board governance practices, strong internal control systems and rigorous audit mechanisms that ensure transparency and accountability at all levels.
1. Brief Statement on philosophy on Code of Governance:
The Company is committed towards adoption of the best Corporate Governance practices, this is implemented through a multi-layered framework encompassing governance by the Board of
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1. Board of
Directors
2. Board
Committees
3. Executive
Committees
4. Management
Process
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Composition of the Board
Tenure of Non
Executive Directors
72.72% 27.28%
2 Directors - 1 to 3 years
Male directors Female directors
8 Directors - 3 to 6 years
Non-executive and
Executive director Tenure of
non-independent director Executive Directors
01
06
1 Director - more than 10 years
Independent directors
04
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the Independent Directors, the Board of Directors has confirmed that they meet the criteria of independence as mentioned under Section 149(6) of the Companies Act, 2013 and Regulation 16(1) (b) of the SEBI LODR, and that they are independent of the management. Further, the Independent Directors have included their names in the data bank of Independent Directors maintained with the Indian Institute of Corporate Affairs in terms of Section 150 of the Companies Act, 2013 read with Rule 6 of the Companies (Appointment and Qualification of Directors) Rules, 2014. Further, none of the Independent Directors serve as NonIndependent Director of any company on the Board of which any of the Non-Independent Director is an Independent Director.
The composition of the Board is in conformity with Regulation 17 of the SEBI LODR read with Sections 149 and 152 of the Companies Act, 2013.
None of the Directors is a member of more than ten committees or Chairman of more than five committees across all the public limited companies. Necessary disclosures regarding Committee positions in other public companies as on December 31, 2025 have been made by the Directors. None of the Directors are related to other Directors and the KMP of the Company.
The Independent Directors have confirmed that they are not aware of any circumstance or situation which exists or may be reasonably anticipated that could impair or impact their ability to discharge their duties. Based on the declarations received from
The composition of the Board of Directors of the Company as on December 31, 2025, is given below:
The Company’s commitment to corporate governance guides its business decisions while ensuring financial responsibility, ethical conduct, and fairness to all stakeholders including employees, customers, investors, regulators, suppliers and the society at large. This is important to gain and retain the trust of our stakeholders.
2. Board of Directors:
-
An effective Board requires an optimal combination of professionals with:
-
Broad and diverse experience
-
Representation of diverse perspectives and backgrounds
-
Independence to ensure unbiased governance
-
The primary responsibility of the Board is: – To provide effective governance over the Company’s affairs to ensure that the
Company is managed efficiently to fulfil stakeholders’ expectations
-
To provide strategic guidance to the Company and ensuring effective monitoring of the Management
-
To safeguard and promote the interests of all stakeholders
2.1 Composition of Board
The composition of the Board of Directors of the Company represents an optimum combination of professionalism, knowledge and experience. As on December 31, 2025, the Company has eleven (11) Directors of which ten (10) (i.e 90.91%) Directors are Non-Executive (including threewoman Directors). The Company has four (4) (i.e 36.37%) Independent Directors (including one Woman Independent Director). Mr. Joseph McLaren Quinlan, Independent Director of the Company is the Chairman of the Board.
| Name Designation Category |
Shareholdingas on December 31,2025 |
|---|---|
| Mr. Joseph McLaren Quinlan (Larry Quinlan) (DIN 09477487) Chairman Independent Director |
NIL |
| Mr. R. Srikrishna (DIN 03160121) CEO & Executive Director Executive Director |
2,831,496 |
| Mr. Neeraj Bharadwaj (DIN 01314963) Director Non-Executive Non Independent |
NIL |
| Ms. Sandra Horbach (DIN 09383306) Director Non-Executive Non Independent |
Nil |
| Mr. Julius Genachowski (DIN 09365873) Director Non-Executive Non Independent |
Nil |
| Mr. Kapil Modi (DIN 07055408) Director Non-Executive Non Independent |
Nil |
| Ms. Lucia Soares (DIN 09374169) Director Non-Executive Non Independent |
NIL |
| Mr. Shawn Devilla (DIN 09699900) Director Non-Executive Non Independent |
Nil |
| Mr. Milind Sarwate (DIN 00109854) Director Independent Director |
Nil |
| Ms. Sukanya Kripalu (DIN 06994202) Director Independent Director |
NIL |
| Mr. Vivek Sharma (DIN 10741746) Director Independent Director |
Nil |
Note : - No resignation or appointment of Director was done during FY 2025
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2.2 Attendance of each Director at the Board Meetings, the last Annual General Meeting and number of other Directorship or committees in which a director is a member or Chairperson:
The attendance of the Directors at the Board Meeting and the Annual General Meeting held during the year 2025 was as follows :
| Director | Board | Board | Whether | Directorship of | Board | Directorship of other Listed Entity |
|---|---|---|---|---|---|---|
| Meetings | Meetings | Atended | other Indian | Commitee | (Category of Directorship) | |
| held during | Atended | Last AGM | Companies | Membership / | ||
| the Year | during | (Chairmanship) | ||||
| the Year | ||||||
| Mr. Joseph | 13 | 12 | Yes | N.A. | NIL | NIL |
| Mclaren Quinlan | ||||||
| Mr. R Srikrishna | 13 | 10 | Yes | NIL | NIL | NIL |
| Mr. Neeraj | 13 | 10 | No | 1 | NIL | NIL |
| Bharadwaj | ||||||
| Ms. Sandra | 13 | 6 | No | NIL | NIL | NIL |
| Horbach | ||||||
| Mr. Julius | 13 | 10 | No | NIL | NIL | NIL |
| Genachowski | ||||||
| Mr. Kapil Modi | 13 | 13 | No | 1 | 3(0) | NIL |
| Ms. Lucia | 13 | 10 | No | NIL | NIL | NIL |
| Soares | ||||||
| Mr. Shawn | 13 | 10 | No | NIL | 1(0) | NIL |
| Devilla | ||||||
| Mr. Milind | 13 | 13 | Yes | 7 | 9(5) | Mahindra & Mahindra Financial |
| Sarwate | Services Ltd. – ID | |||||
| FSN E-Commerce Ventures Ltd. – ID | ||||||
| Matrimony.com Ltd. - ID | ||||||
| Sequent Scientifc Ltd. - ID | ||||||
| Asian Paints Ltd. – ID | ||||||
| CEAT Ltd. - ID | ||||||
| Ms. | 13 | 13 | Yes | 8 | 10(1) | Aditya Birla Real Estate Ltd. – ID |
| Sukanya Kripalu | The India Cements Ltd. – ID | |||||
| Entertainment Network India Ltd. | ||||||
| – ID | ||||||
| Colgate Palmolive (India)Ltd. – ID | ||||||
| Ceat Ltd. – ID | ||||||
| Hindalco Industries Ltd. - ID | ||||||
| Mr. Vivek Sharma | 13 | 13 | No | NIL | 1(0) | N.A. |
- ID – Independent Director
Notes:
-
The committees considered for the above purpose are Audit Committee and Stakeholders Relationship Committee.
-
During the year, information inter-alia as required in Part A of Schedule II under Regulation 17(7) of the SEBI LODR was placed before the Board for due consideration.
-
Video Conferencing facility was provided to facilitate directors who are travelling / residing abroad or at other locations to participate in the meetings and are counted for the purpose of attendance.
-
The Directorship, Committee Memberships and Chairmanships do not include positions in foreign companies, private companies and position in companies under Section 8 of the Companies Act, 2013.
Board Meeting
The Company holds at least four Board meetings in a year, one in each quarter inter-alia to review the financial results of the Company. The gap between the two Board Meetings does not exceed one hundred and twenty days. Apart from the four scheduled Board Meetings, additional Board Meetings are also convened to address specific requirements of the Company. Urgent matters are also approved by the Board by passing resolutions through circulation.
The Company Secretary, in consultation with Executive Management, prepares the draft agenda.
Pursuant to Secretarial Standard, draft minutes
and signed minutes of the previous Meeting are circulated within the prescribed time. Action taken report arising out of previous meeting is placed at the succeeding meeting of the Board / Committee.
During the year, thirteen Board Meetings were held respectively on January 24, 2025, January 24, 2025 (second meeting on same day), February 05, 2025, February 14, 2025, March 06, 2025, April 04, 2025, April 28, 2025, June 30, 2025, July 17, 2025, July 24 2025, October 01, 2025, November 06, 2025 and December 18, 2025.
- The necessary quorum was present for all the meetings.
The terms and conditions of appointment of the Independent Directors are disclosed on the website of the Company at htps://hexaware.com/investors/ terms-of-appointment/.
During the year two separate meeting of the Independent Directors was held on July 10, 2025 and December 08, 2025 to review the performance of Non-Independent Directors, Chairperson and the Board as a whole.
The Board periodically reviews compliance reports of all laws applicable to the Company.
2.3 Relationship between the Directors inter-se:
The Board comprises a combination of Independent, Non- Executive and Executive Directors. None of the Directors have any relationship with other Directors. Mr. Neeraj Bharadwaj, Ms. Sandra Horbach, Mr. Julius Genachowski, Mr. Kapil Modi, Ms. Lucia Soares, and Mr. Shawn Devilla are representatives of Holding Company / promoters.
2.4 Number of shares and convertible instruments held by Directors:
| Name | Category | Number of Equity Shares |
|---|---|---|
| R Srikrishna | Executive Director | 2,831,496 |
| The Company has not | issued any type of | |
| Convertible | instruments. |
None of Non-Executive Directors are holding shares of the Company.
2.5 Familiarization program of Independent Director of the Company:
The Company is committed to ensure that its Independent Directors are well-informed and equipped to effectively contribute to the Board’s oversight and governance functions. To this end, a structured Familiarization Program is in place, designed to provide Independent Directors with comprehensive insights into the Company’s business, operations, industry environment, regulatory framework, and strategic priorities. The comprehensive presentations are made to Directors during Board Meetings covering:
-
Business updates and models
-
Risk minimization procedures
-
• New initiatives by the Company
-
Changes in domestic and overseas industry scenarios and their impact on the Company
-
• Statutory matters
During the year under review, a visit to Hexaware’s Chennai campus was organized for the Independent Directors. During this visit, the Independent Directors were provided with an in-depth briefing on the Company’s strategic direction and operational performance. This initiative was undertaken to further enhance their understanding of the Company’s business environment and to facilitate more informed oversight.
The familiarization program of Independent Directors of the Company is available on the website of the Company at the following link htps://hexaware.com/ - - policy/corporate governance policies/
Confirmation of Independence by Directors
The Board has taken on record the confirmations submitted by the Independent Directors and after assessing the veracity of the same, the Board is of the opinion that the Independent Directors fulfil the conditions specified in the SEBI LODR and are independent of the management.
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2.6 In terms of the requirements of the SEBI LODR, the Board has identified the following skills/ expertise/competencies for the effective functioning of the Company which are currently available with the Board:
| the Board: | |
|---|---|
| Skills/expertise/ | Particulars |
| competencies | |
| Wide management and | Wide management and leadership experience including in areas of strategic planning, business |
| leadership experience | development, Finance, mergers and acquisitions etc, focusing on strong business development |
| both organic and inorganic way. | |
| Technology | Experience in information technology business, technology consulting and operations, emerging |
| areas of technology, technical background to understand future technological trends and to focus | |
| on innovations and developnew business models. | |
| Corporate governance | Experience in developing governance practices, serving the best interest of all stakeholders, |
| efective long-term stakeholders’ engagement, developing and maintaining high corporate values | |
| and ethics. | |
| Global business | Understanding of global business dynamics across various geographical markets, industry verticals |
| and regulatory jurisdictions. | |
| Personal values | Personal characteristics matching the Company’s values, such as integrity, accountability, and |
| and integrity | high-performance standards. Board has gender, age and ethnic diversity, which leads to beter |
| Board outcomes. |
The board emphasizes on deep expertise in certain areas as compared to wide expertise in all areas. It is important that Board has diversity of expertise across all areas.
The following table lists the particular areas of skill / competencies of each of the Board member.
| Name of Director Wide management and leadershipexperience Technology Corporate governance Global business Personal values and integrity |
Name of Director Wide management and leadershipexperience Technology Corporate governance Global business Personal values and integrity |
Name of Director Wide management and leadershipexperience Technology Corporate governance Global business Personal values and integrity |
|---|---|---|
| Mr. Joseph Mclaren Quinlan | ||
| Mr. R Srikrishna | ||
| Mr. Neeraj Bharadwaj | ||
| Ms. Sandra Horbach | ||
| Mr.Julius Genachowski | ||
| Mr. Kapil Modi | ||
| Ms. Lucia Soares | ||
| Mr. Shawn Devilla | ||
| Mr. Milind Sarwate | ||
| Ms. Sukanya Kripalu | ||
| Mr. Vivek Sharma |
==> picture [213 x 278] intentionally omitted <==
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Stakeholders
Relationship
Committee
Corporate
Nomination
Social
and
Responsibility
Remuneration Committee
Committee
Board
Environment,
Social and Risk
Governance Management
Committee Committee
Audit
Committee
Cyber Security
Committee
(Sub committee)
----- End of picture text -----
3.1 Audit Committee:
The Audit committee of the Company is constituted in line with the provisions of Section 177 of the Companies Act, 2013 and Regulation 18 and 21 of SEBI LODR.
The primary object of the committee is to oversee and ensure effective supervision of the Management’s financial reporting process. It ensures that disclosures are precise, prompt, and maintain the utmost levels of transparency, integrity, and quality. The committee monitors the activities performed by Management, internal auditors, and statutory auditors in the financial reporting process.
Composition, name of Members and Category:
The Audit Committee comprises the following members:
| Sr. No. | Name | Category |
|---|---|---|
| 1 | Mr. Milind Sarwate, Chairman | Independent Director |
| 2 | Ms. Sukanya Kripalu, Member | Independent Director |
| 3. | Mr. Kapil Modi,Member | Non Executive Non Independent |
Details of Audit Committee ('AC') meetings along with attendance in each meeting are as under:
3. Committees of the Board of Directors
The Board has established Committees to concentrate on specific areas and make wellinformed decisions within the authority granted to each Committee. Each Committee operates under its Charter, which outlines its scope, powers, and membership. All decisions and recommendations made by the Committees are submitted to the Board for information or approval.
During the financial year, the Board has accepted the Committees' recommendations in all cases. There were no instances where these recommendations were disregarded.
As on December 31, 2025, there were Six Board Committees and One Sub committee:
| Sr. | Date of meeting | Total no. of Directors | Total no. of | Total no. of Independent | Atendance (%) |
|---|---|---|---|---|---|
| No. | as on date of the meeting | Directorspresent | Directorspresent | ||
| 1 | January24, 2025 | 3 | 3 | 2 | 100 |
| 2 | January24, 2025 | 3 | 3 | 2 | 100 |
| 3 | February05,2025 | 3 | 3 | 2 | 100 |
| 4 | March 06,2025 | 3 | 3 | 2 | 100 |
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| Sr. | Date of meeting | Total no. of Directors | Total no. of | Total no. of Independent | Atendance (%) |
|---|---|---|---|---|---|
| No. | as on date of the meeting | Directorspresent | Directorspresent | ||
| 5 | April 04, 2025 | 3 | 3 | 2 | 100 |
| 6 | April 28, 2025 | 3 | 3 | 2 | 100 |
| 7 | July24, 2025 | 3 | 3 | 2 | 100 |
| 8 | August 28, 2025 | 3 | 2 | 2 | 66.7 |
| 9 | November 05,2025 | 3 | 2 | 2 | 66.7 |
| 10 | December 18,2025 | 3 | 3 | 2 | 100 |
Meetings and Attendance during the year 2025:
| Name of the Director | Category | No. of meetings held | Meetings Atended | Atendance (%) |
|---|---|---|---|---|
| duringtheyear | ||||
| Mr. Milind Sarwate - Chairman | Independent Director | 10 | 10 | 100 |
| Mr. Kapil Modi | Non-Independent | 10 | 8 | 80 |
| Non-Executive | ||||
| Mr. Vivek Sharma# | Independent Director | 5 | 5 | 100 |
| Ms. Sukanya Kripalu* | Independent Director | 5 | 5 | 100 |
-
Appointed as member of the Audit committee w.e.f April 15, 2025 # Ceased to be member of the Audit committee w.e.f April 15, 2025
-
(5) such other powers as may be prescribed under the Companies Act, 2013 and the SEBI LODR.
The necessary quorum was present at all the meetings.
All members of the Audit Committee have knowledge of accounting and financial management. The Chairman of Audit Committee has expertise in accounting and related financial management.
- B. Role of Audit Committee
The role of the Audit Committee shall include the following:
- (1) oversight of financial reporting process and the disclosure of financial information relating to the Company to ensure that the financial statements are correct, sufficient and credible;
Statutory Auditors and Internal Auditors have independent meetings with the Chairman of Audit Committee and also participate in the Audit committee meetings.
Mr. Milind Sarwate, the Chairman of Audit Committee had attended the AGM held on April 30, 2025 and answered the queries raised by the shareholders.
- (2) recommendation to the board of directors of the Company (the “Board” or “Board of Directors”) for appointment, re-appointment, replacement, removal, remuneration and other terms of appointment of statutory auditors and other auditors of the Company and the fixation of the audit fee;
Broad terms of reference:
Terms of Reference for the Audit Committee:
The Audit Committee shall be responsible for, among other things, as may be required by the stock exchange(s) from time to time, the following:
- (3) approval of payment to statutory auditors for any other services rendered by the statutory auditors;
A. Powers of Audit Committee
-
The Audit Committee shall have powers, including the following:
-
(4) examining and reviewing, with the management, the annual financial statements and auditor’s report thereon before submission to the Board for approval, with particular reference to:
-
(1) to investigate any activity within its terms of reference;
-
(2) to seek information from any employee;
-
(3) to obtain outside legal or other professional advice;
-
a matters required to be included in the director’s responsibility statement to be included in the Board’s report in terms of clause (c) of sub-section
-
(4) to secure attendance of outsiders with relevant expertise, if it considers necessary; and
3 of Section 134 of the Companies Act, 2013;
-
b. changes, if any, in accounting policies and practices and reasons for the same;
-
c. major accounting entries involving estimates based on the exercise of judgment by management;
-
d. significant adjustments made in the financial statements arising out of audit findings;
-
e. compliance with listing and other legal requirements relating to financial statements;
-
f. disclosure of any related party transactions; and
-
g. modified opinion(s) in the draft audit report.
-
(5) reviewing, with the management, the quarterly, half-yearly and annual financial statements before submission to the Board for approval;
-
(6) reviewing, with the management, the statement of uses / application of funds raised through an issue (public issue, rights issue, preferential issue, etc.), the statement of funds utilized for purposes other than those stated in the offer document / prospectus / notice and the report submitted by the monitoring agency monitoring the utilisation of proceeds of a public or rights issue or preferential issue or qualified institutions placement, and making appropriate recommendations to the Board to take up steps in this matter;
-
(7) reviewing and monitoring the auditor’s independence and performance, and effectiveness of audit process;
-
(8) approval of any subsequent modification of transactions of the Company with related parties and omnibus approval for related party transactions proposed to be entered into by the Company, subject to the conditions as may be prescribed, by the independent directors who are members of the Audit Committee;
-
i. Recommend criteria for omnibus approval or any changes to the criteria for approval of the Board;
-
ii. Make omnibus approval for related party transactions proposed to be entered into by the Company for every financial year as per the criteria approved;
-
iii. Review of transactions pursuant to omnibus approval;
-
iv. Make recommendation to the Board, where Audit Committee does not approve transactions other than the transactions falling under Section 188 of the Companies Act, 2013.
-
(9) scrutiny of inter-corporate loans and investments;
-
(10) valuation of undertakings or assets of the Company and appointing a registered valuer in terms of Section 247 of the Companies Act, 2013, wherever it is necessary;
-
(11) evaluation of internal financial controls and risk management systems;
-
(12) reviewing, with the management, performance of statutory and internal auditors, and adequacy of the internal control systems;
-
(13) reviewing the adequacy of internal audit function, if any, including the structure of the internal audit department, staffing and seniority of the official heading the department, reporting structure coverage and frequency of internal audit;
-
(14) discussion with internal auditors of any significant findings and follow-up thereon;
-
(15) reviewing the findings of any internal investigations by the internal auditors into matters where there is suspected fraud or irregularity or a failure of internal control systems of a material nature and reporting the matter to the Board;
-
(16) discussion with statutory auditors before the audit commences, about the nature and scope of audit as well as post-audit discussion to ascertain any area of concern;
-
(17) looking into the reasons for substantial defaults in the payment to depositors, debenture holders, shareholders (in case of non-payment of declared dividends) and creditors;
-
(18) reviewing the functioning of the whistle blower mechanism;
-
(19) overseeing the vigil mechanism established by the Company, with the chairperson of the Audit Committee directly hearing grievances of victimization of employees and directors, who used vigil mechanism to report genuine concerns in appropriate and exceptional cases;
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-
(20) approval of appointment of chief financial officer (i.e., the whole-time finance Director or any other person heading the finance function or discharging that function) after assessing the qualifications, experience and background, etc. of the candidate;
-
(21) reviewing the utilization of loans and/or advances/investment by the Company in its subsidiary(/ies) exceeding ₹1,000,000,000 or 10% of the asset size of the subsidiary(/ ies), whichever is lower including existing loans/ advances/ investments;
-
(22) review the financial statements, in particular, the investments made by any unlisted subsidiary;
-
(23) considering and commenting on rationale, cost-benefits and impact of schemes involving merger, demerger, amalgamation etc., on the Company and its shareholders;
-
(24) approving the key performance indicators (“KPIs”) for disclosure in the offer documents, and approval of KPIs once every year, or as may be required under applicable law; and
-
(25) carrying out any other functions required to be carried out by the Audit Committee as may be decided by the Board and/or as provided under the Companies Act, 2013, the SEBI LODR or any other applicable law, as and when amended from time to time.
-
Audit Committee shall mandatorily review the following information:
-
Management discussion and analysis of financial condition and results of operations;
-
Management letters / letters of internal control weaknesses issued by the statutory auditors;
-
Internal audit reports relating to internal control weaknesses;
-
The appointment, removal and terms of remuneration of the chief internal auditor; and
-
Statement of deviations in terms of the SEBI LODR:
-
a. quarterly statement of deviation(s) including report of monitoring agency, if applicable, submitted to stock exchange(s) where the Equity Shares are proposed to be listed in terms of the SEBI LODR;
-
b. annual statement of funds utilised for purposes other than those stated
in the offer document/ prospectus/ notice in terms of the SEBI LODR.”
-
The financial statements, in particular, the investments made by any unlisted subsidiary; and
-
Such information as may be prescribed under the Companies Act and SEBI LODR.
3.1.1 Cybersecurity Committee:
A Cybersecurity (Sub committee) has been voluntarily established by the Audit Committee in December 2025 to provide focused oversight of cyber risk. The Sub committee assesses the Company’s cybersecurity exposures, evaluates the effectiveness of technical controls and processes, reviews incident response and recovery plans, and monitors remediation activities. It reports its findings and recommendations to the Audit Committee and Board to ensure the Company remains prepared to prevent, mitigate and respond to cyber incidents.
Composition, name of Members and Category:
- The Cybersecutity Committee comprises the following members:
| Sr. | Name | Category |
|---|---|---|
| No. | ||
| 1. | Ms. Lucia | Independent Director |
| Soares, Chairperson | ||
| 2. | Mr. Milind Sarwate, Member | Independent Director |
| 3. | Mr. Joseph McLaren | Non Executive |
| Quinlan,Member | Non Independent |
No meeting of Cybersecurity Committee was held in FY 2025
-
Nomination and Remuneration Committee:
-
The Nomination and Remuneration committee of the Company is constituted in line with the provisions of Section 178 of the Companies Act, 2013 and Regulation 19 of SEBI LODR.
Composition, name of Members and Category:
- The Nomination and Remuneration Committee comprises the following members:
| Sr. | Name | Category |
|---|---|---|
| No. | ||
| 1. | Mr. Milind Sarwate, Chairman | Independent Director |
| 2. | Ms. Sukanya Kripalu, Member | Independent Director |
| 3. | Mr. Jospeh McLaren | Independent Director |
| Quinlan, Member | ||
| 4. | Mr. Kapil Modi, Member | Non Executive |
| Non Independent |
Details of Nomination and Remuneration Committee ('NRC') meetings along with attendance in each meeting are as under:
| Sr. Date of meeting |
Total no. of Directors | Total no. of | Total no. | Atendance (%) |
|---|---|---|---|---|
| No. | as on date of | Directors present | of Independent | |
| the meeting | Directorspresent | |||
| 1 March 05, 2025 |
4 | 3 | 2 | 75 |
| 2 April 04, 2025 |
4 | 3 | 2 | 75 |
| 3 June 25,2025 |
4 | 4 | 3 | 100 |
| 4 September 08,2025 |
4 | 4 | 3 | 100 |
| 5 November 20,2025 |
4 | 4 | 3 | 100 |
| Meetings and Atendance during the year 2025: | ||||
| Name of the Director | Category | No. of meetings held | Meetings Atended | Atendance (%) |
| duringtheyear | ||||
| Mr. Milind Sarwate - Chairman | Independent Director | 5 | 5 | 100 |
| Ms. Sukanya Kripalu, Member | Independent Director | 5 | 5 | 100 |
| Mr. Jospeh McLaren | Independent Director | 5 | 3 | 60 |
| Quinlan,Member | ||||
| Mr. Neeraj Bharadwaj, Member* | Non-Executive Non- | 5 | 5 | 100 |
| Independent Director | ||||
| Mr. Kapil Modi# | Non-Executive Non- | 0 | 0 | NA |
| Independent Director |
-
Mr. Neeraj Bharadwaj ceased to be member of the NRC w.e.f December 18, 2025
-
Mr. Kapil Modi was appointed as member of the NRC w.e.f December 18, 2025
The necessary quorum was present at all the meetings.
- (c) consider the time commitments of the candidates.
Terms of Reference for the Nomination and Remuneration Committee:
Formulation of criteria for evaluation of performance of independent directors and the Board;
-
The Nomination and Remuneration Committee shall be responsible for, among other things, the following:
Devising a policy on Board diversity;
-
Formulation of the criteria for determining •
-
qualifications, positive attributes and independence of a director and recommend to the board of directors of the Company (the “Board” or “Board of Directors”) a policy relating to the remuneration of the directors, key managerial personnel and other employees (“Remuneration Policy”);
Identifying persons who are qualified to become directors and who may be appointed in senior management in accordance with the criteria laid down, and recommend to the Board their appointment and removal and carrying out evaluation of every director’s performance (including independent director);
-
For every appointment of an independent director, the Nomination and Remuneration Committee shall evaluate the balance of skills, knowledge and experience on the Board and on the basis of such evaluation, prepare a description of the role and capabilities required of an independent director. The person recommended to the Board for appointment as an independent director shall have the capabilities identified in such description. For the purpose of identifying suitable candidates, the Committee may:
-
Analysing, monitoring and reviewing various human resource and compensation matters;
Determining the Company’s policy on specific remuneration packages for executive directors including pension rights and any compensation payment, and determining remuneration packages of such directors;
Whether to extend or continue the term of appointment of the independent director, on the basis of the report of performance evaluation of independent directors;
-
(a) use the services of external agencies, if required;
-
(b) consider candidates from a wide range of backgrounds, having due regard to • diversity; and
-
recommend to the board, all remuneration, in whatever form, payable to senior management;
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-
Carrying out any other functions required to be carried out by the Nomination and Remuneration Committee as contained in the SEBI LODR or any other applicable law, as and when amended from time to time;
-
The Nomination and Remuneration Committee, while formulating the Remuneration Policy, should ensure that -
-
(a) the level and composition of remuneration be reasonable and sufficient to attract, retain and motivate directors of the quality required to run the Company successfully;
-
(b) relationship of remuneration to performance is clear and meets appropriate performance benchmarks; and
-
(c) remuneration to directors, key managerial personnel and senior management involves a balance between fixed and incentive pay reflecting short and long term performance objectives appropriate to the working of the Company and its goals.
-
Perform such functions as are required to be performed by the Nomination and Remuneration Committee under the Securities and Exchange Board of India (Share Based Employee Benefits and Sweat Equity) Regulations, 2021, as amended, including the following:
-
(a) administering any existing and proposed employee stock option schemes formulated by the Company from time to time (the “Plan”);
-
(b) determining the eligibility of employees to participate under the Plan;
-
(c) granting options to eligible employees and determining the date of grant;
-
(d) determining the number of options to be granted to an employee;
-
(e) determining the exercise price under the Plan; and
-
(f) construing and interpreting the Plan and any agreements defining the rights and obligations of the Company and eligible employees under the Plan, and prescribing, amending and/or rescinding rules and regulations relating to the administration of the Plan.
-
Carrying out any other activities as may be delegated by the Board of Directors of the Company, functions required to be carried out by the Nomination and Remuneration Committee as provided under the Companies Act, 2013, the SEBI LODR or any other applicable law, as and when amended from time to time.”
Performance evaluation criteria:
The Company conducts an annual performance evaluation of the Board of Directors, its committees, and individual Directors in accordance with the provisions of the Companies Act, 2013 and the SEBI LODR.
-
Pursuant to the requirements of Section 178 of the Companies Act, 2013 and Regulation 17(10) of the SEBI LODR, the Company has undertaken its annual Board Evaluation process for the financial year 2025 through an external, independent, expert facilitator. The framework for Board Evaluation aligns with the applicable laws and regulations.
-
This is in line with our commitment to continuously strengthen governance and Board effectiveness.
-
The evaluation was done by way of a survey. The responses to the survey were collected through an anonymised survey tool.
-
Findings were analysed and the consolidated insights were presented to the Nomination & Remuneration Committee and the Board with priority improvement actions.
-
Data was handled in a confidential manner and used solely for the purposes of this Board evaluation. This approach was intended to create a safe space for open and honest feedback.
-
The Board’s performance was assessed by gathering feedback from all directors. The evaluation focused on below criteria:
-
i) Board’s Composition, vi) Talent Management & Independence Leadership Pipeline & Capability
-
ii) Information Flow vii) Board Committees – & Procedures Overall Effectiveness
-
iii) Strategy, Foresight viii) Performance Evaluation & Oversight & Follow-Through
-
iv) Board Culture ix) Future Focus & & Dynamics Final Reflections
-
v) Management x) Performance of Directors Partnership & and Self-Assessment of Decision-Making Board Level Committees
5. Remuneration of Directors:
5.1 Remuneration Policy:
The Company has adopted and implemented the provisions of Section 178 of the Companies Act, 2013 on the requirement of the Nomination & Remuneration Committee to recommend to
Non-Executive Directors of the Company shall be paid a sitting fee for attending meetings of the Board and Committees. The Non Executive Directors are also paid commission upto an aggregate amount not exceeding 3% of the net profits of the Company for the relevant financial year.
the Board a policy, relating to the remuneration for the directors, key managerial personnel and other employees.
The remuneration payable to Executive Director and Chief Executive Officer shall be arrived after taking into account the Company’s overall performance, their contribution for the same and trends in the industry in general, in a manner which will ensure and support a high performance culture.
5.2 Criteria of making payments to Non-Executive Directors:
The Company pays Sitting Fees of (a) INR 1,00,000/- per meeting to its Independent Directors for attending meetings of the Board and (b) INR 1,00,000/- per meeting for attending meetings of Committees of the Board.
The remuneration payable to Directors, Key Managerial Personnel and Senior Management person will involve a balance between fixed and incentive pay reflecting short and long term performance objectives appropriate to the working of the Company and its goals. The compensation may include Employee Stock Options or other similar equity instruments as may be approved by the Committee.
All the Independent Directors are entitled to payment of commission at a sum not exceeding 3% per annum of net profits calculated as per Section 198 of the Companies Act, 2013. The Company is in compliance with the statutory requirements w.r.t. payment to the Non-Executive Directors. Details of payment made to Non executive directors are given below:
| Sr. | Name of Director | Commission | Siting Fees | ESOP |
|---|---|---|---|---|
| No. | (INR in Million) | (INR in Million) | ||
| 1. | Mr. Joseph McLaren Quinlan | 35.3 | 2.1 | NIL |
| 2. | Mr. Neeraj Bharadwaj | NIL | NIL | NIL |
| 3. | Ms. Sandra Horbach | NIL | NIL | NIL |
| 4. | Mr. Julius Genachowski | NIL | NIL | NIL |
| 5. | Mr. Kapil Modi | NIL | NIL | NIL |
| 6. | Ms. Lucia Soares | NIL | NIL | NIL |
| 7. | Mr. Shawn Albert Devilla | NIL | NIL | NIL |
| 8. | Mr. Milind Sarwate | 8.7 | 3.6 | NIL |
| 9. | Ms. Sukanya Kripalu | 8.7 | 2.9 | NIL |
| 10. | Mr. Vivek Sharma | 21.8 | 2.4 | NIL |
- The above details contain details of commission for FY 2024, paid in FY 2025.
The Company also reimburses the out-of- pocket expenses incurred by the Directors for attending meetings. No payment by way of bonus, pension, incentives, stock options etc. was made to Non-Executive Directors.
During FY25, there was no material pecuniary relationship or transaction between the Company and any of the Non-Executive/Independent Directors, apart from payment of commission on profit, sitting fee and reimbursement of expenses for attending Board/Committee meetings.
5.3 Disclosure with respect to remuneration of Mr. R Srikrishna, CEO & Executive Director
(Amount in INR)
| (Amount in INR) | |
|---|---|
| Name of the director |
Fixed salary Bonus / incentives / variable pay Perquisites on account of stock options exercised Total Base Salary (A) Retiral benefts (B) Total fxed salary (A+B) |
| R Srikrishna | 4,201,008 1,554,504 5,755,512 8,753,196 66,659,089 81,167,797 |
Notes:
(1) The details in the above table are on accrual basis.
(2) In accordance with the definition of perquisites under the Income-tax Act, 1961, the remuneration includes the value of stock incentives only on those shares that have been exercised during the period. Accordingly, the value of stock incentives granted during the period is not included.
(3) Above does not include remuneration paid by overseas subsidiary amounting to INR 219,459,255/-(INR 219 Mn.)
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transfers, non-receipt of annual reports, dividend payments, issuance of duplicate share certificates, transmission of shares, and other shareholder inquiries and grievances.
Details of service contracts
-
a. Notice Period
-
1) In case of Executive Directors: 90 days’ notice on either side or basic pay in lieu thereof as per agreed terms & conditions.
Composition, name of Members and Category:
The Stakeholder Relationship Committee comprises the following members:
- 2) Stock Options: No stock options were granted to Mr. R Srikrishna during FY 2025.
| Sr. | Name | Category |
|---|---|---|
| No. | ||
| 1 | Ms. Sukanya | Independent Director |
| Kripalu, Chairperson | ||
| 2 | Mr. Vivek Sharma, Member | Independent Director |
| 3 | Mr. Kapil Modi, Member | Non Executive |
| Non Independent | ||
| 4 | Mr. Shawn Devilla, Member | Non Executive |
| Non Independent |
-
Stakeholders Relationship Committee:
-
The Stakeholder Relationship Committee of the Company is constituted in line with the provisions of Section 178 of the Companies Act, 2013 and Regulation 20 of SEBI LODR.
The Stakeholders Relationship Committee is tasked with addressing investor complaints related to share
Details of Stakeholder Relationship Committee ('SRC') meetings along with attendance in each meeting are as under:
| Sr. Date of meeting |
Total no. of Directors | Total no. of | Total no. of Independent | Total no. of Independent | Atendance (%) |
|---|---|---|---|---|---|
| No. | as on date of the meeting | Directorspresent | Directors | present | |
| 1 June 24, 2025 |
4 | 4 | 2 | 100 | |
| 2 November 03, 2025 |
4 | 3 | 2 | 75 | |
| Meetings and Atendance during the year 2025: | |||||
| Name of the Director | Category | No. of | meetings held | Meetings | Atendance (%) |
| duringtheyear | Atended | ||||
| Ms. Sukanya | Independent Director | 2 | 2 | 100 | |
| Kripalu, Chairperson | |||||
| Mr. Vivek Sharma Member | Independent Director | 2 | 2 | 100 | |
| Mr. Kapil Modi, Member | Non-Executive Non- Independent Director | 2 | 1 | 50 | |
| Mr. Shawn Devilla, Member | Non-Executive Non- Independent Director | 2 | 2 | 100 |
- issue of duplicate certificates and new certificates on split/consolidation/renewal, etc.;
Terms of Reference for the Stakeholders’ Relationship Committee:
- review of measures taken for effective exercise of voting rights by shareholders;
The Stakeholders’ Relationship Committee shall be responsible for, among other things, as may be required under applicable law, the following:
-
- review of adherence to the service standards adopted by the listed entity in respect of various services being rendered by the registrar and share transfer agent;
-
considering and looking into various aspects of interest of shareholders, bondholders and other security holders
-
review of the various measures and initiatives taken by the Company for reducing the quantum of unclaimed dividends and ensuring timely receipt of dividend warrants/annual reports/statutory notices by the shareholders of the company; and
-
resolving the grievances of the security holders of the Company including complaints related to transfer/ transmission of shares, non-receipt of annual report, non-receipt of declared dividends, issue of new/ duplicate certificates, general meetings etc.;
- carrying out any other functions required to be carried out by the Stakeholders’ Relationship Committee as contained in the Companies Act, 2013 or the SEBI LODR or any other applicable law, as and when amended from time to time.
-
approval of transfer or transmission of Equity Shares, bonds or any other securities;
k) Investor Education and Protection Fund details; l) Details of Nodal Officer
Shareholders Services:
For the purpose of facilitating the shareholders, the Company has posted on its website detailed FAQ and other information related to the following:
Name and designation of Compliance officer and Nodal Officer for IEPF Compliances:
- a) Procedure for Dematerialization of shares;
| Name of the Company Secretary and the Compliance Oficer, Nodal Oficer for IEPF Compliances |
Ms. Gunjan Methi |
|---|---|
| Address | 8thFloor, 13thLevel, Q1, Loma Co-Developers1 Private Limited, Plot No.Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai-400710 |
| Contact telephone | +91 22 3326 8585 +91 22 3326 8007 |
| [email protected] |
-
b) Procedure for transmission of shares;
-
c) Change of address;
-
d) Dividend;
-
e) Nomination Facility;
-
f) Loss of Share Certificates;
-
g) Rights as a Shareholder;
-
h) Details of Registrar / Share Transfer Agent
-
i) Details of Compliance officer / Designed official responsible for assisting and handling investor grievances;
-
j) Contact details of Key Managerial Personnel authorize to determining the materiality of an event or information;
Summary of Shareholders Complaints received during FY 2025:
| Number | of Complaints received | 53 |
|---|---|---|
| Number | of Complaints resolved to the satisfaction ofShareholders till December 31, 2025 | 45 |
| Number | of Pending Complaints as on December 31, 2025 | 08 |
Note: All the complaints stand resolved as on the date of this report.
7. CSR Committee:
In terms of Section 135 of the Companies Act, 2013, the Board of Directors constituted the Corporate Social Responsibility Committee (CSR Committee).
Composition, name of Members and Category:
The CSR Committee comprises the following members:
| Sr. | Name | Category |
|---|---|---|
| No. | ||
| 1 | Mr. Jospeh McLaren Quinlan, Chairman | Independent Director |
| 2 | Mr. Mr. Vivek Sharma, Member | Independent Director |
| 3 | Mr. Neeraj Bharadwaj, Member | Non Executive Non Independent |
| 4 | Mr. Julius Genachowski, Member | Non Executive Non Independent |
- Mr. Vivek Sharma, was appointed as member of the CSR committee w.e.f April 15, 2025
Details of CSR Committee meetings along with attendance in each meeting are as under:
| Sr. | Date of meeting | Total no. of Directors | Total no. of | Total no. of Independent | Atendance (%) |
|---|---|---|---|---|---|
| No. | as on date of the meeting | Directors present | Directors present | ||
| 1 | April 11, 2025 | 3 | 3 | 1 | 100 |
| 2 | November 25, 2025 | 4 | 4 | 2 | 100 |
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Meetings and Attendance during the year 2025:
| Name of the Director | Category | No. of meetings | Meetings Atended | Atendance (%) |
|---|---|---|---|---|
| held during | ||||
| theyear | ||||
| Mr. Jospeh McLaren | Independent Director | 2 | 2 | 100 |
| Quinlan, Chairperson | ||||
| Mr. Vivek Sharma Member* | Independent Director | 1 | 1 | 100 |
| Mr. Neeraj Bharadwaj, Member | Non-Executive Non- | 2 | 2 | 100 |
| Independent Director | ||||
| Mr. Julius Genachowski, Member | Non-Executive Non- | 2 | 2 | 100 |
| Independent Director |
- Mr. Vivek Sharma, was appointed as member of the CSR committee w.e.f April 15, 2025
The CSR policy of the Company is available on our website at htps://hexaware.com/policy/corporate- governance policies/
- v. details of need and impact assessment, if any, for the projects undertaken by the Company.
Provided that the Board may alter such plan at any time during the financial year, as per the recommendation of its CSR Committee, based on the reasonable justification to that effect; and
The scope of the committee is to :
-
(a) formulate and recommend to the Board, a “Corporate Social Responsibility Policy” which shall indicate the activities to be undertaken by the Company as specified in Schedule VII of the Companies Act, 2013, and the rules made thereunder, each as amended, monitor the implementation of the same from time to time, and make any revisions therein as and when decided by the Board;
-
(f) any other matter as the Corporate Social Responsibility Committee may deem appropriate after approval of the Board or as may be directed by the Board from time to time and/or as may be required under applicable law, as and when amended from time to time.
-
(b) review and recommend the amount of expenditure to be incurred on the activities referred to in clause (a);
8. Risk Management Committee:
-
The Risk Management Committee of the Company is constituted in line with Regulation 21 of SEBI LODR.
-
(c) monitor the Corporate Social Responsibility Policy of the Company from time to time;
The Risk Management Committee (RMC) is responsible for formulating and overseeing the implementation of the risk management policy, identifying, assessing, and mitigating internal and external risks such as financial, operational, cyber security, and sustainability risks. The RMC ensures effective risk monitoring systems, reviews the adequacy of risk controls, and keeps the board informed.
-
(d) identifying corporate social responsibility policy partners and corporate social responsibility policy programmes;
-
(e) the Corporate Social Responsibility Committee shall formulate and recommend to the Board, an annual action plan in pursuance of its corporate social responsibility policy, which shall include the following:
-
i. the list of corporate social responsibility projects or programmes that are approved to be undertaken in areas or subjects specified in Schedule VII of the Companies Act, 2013;
Composition, name of Members and Category:
The Risk Management Committee comprises the following members:
| Sr. | Name | Category |
|---|---|---|
| No. | ||
| 1 | Mr. Jospeh McLaren | Independent Director |
| Quinlan,Chairman | ||
| 2 | Mr. Milind Sarwate,Member | Independent Director |
| 3 | Mr. Kapil Modi, Member | Non Executive |
| Non Independent | ||
| 4 | Mr. Shawn Devilla, Member | Non Executive |
| Non Independent |
-
ii. the manner of execution of such projects or programmes as specified in the rules notified under the Companies Act, 2013;
-
iii. the modalities of utilisation of funds and implementation schedules for the projects or programmes;
-
iv. monitoring and reporting mechanism for the projects or programmes; and
Details of Risk Management Committee meetings along with attendance in each meeting are as under:
| Sr. | Date of meeting | Total no. of Directors | Total no. of | Total no. of Independent | Atendance (%) |
|---|---|---|---|---|---|
| No. | as on date of the meeting | Directorspresent | Directorspresent | ||
| 1 | April 11, 2025 | 4 | 3 | 2 | 75 |
| 2 | October 31, 2025 | 4 | 3 | 2 | 75 |
Meetings and Attendance during the year 2025:
| Name of the Director | Category | No. of meetings held | Meetings | Atendance |
|---|---|---|---|---|
| duringtheyear | Atended | (%) | ||
| Mr. Jospeh McLaren Quinlan, Chairman | Independent Director | 2 | 2 | 100 |
| Mr. Milind Sarwate, Member | Independent Director | 2 | 2 | 100 |
| Mr. Kapil Modi, Member | Non-Executive Non-Independent Director | 2 | 1 | 50 |
| Mr. Shawn Devilla, Member | Non-Executive Non-Independent Director | 2 | 1 | 50 |
- Monitor and oversee implementation of the risk management policy, including evaluating the adequacy of risk management systems;
Terms of Reference of Risk Management Committee:
-
Review, assess and formulate the risk management system and policy of the Company from time to time and recommend for an amendment or modification thereof, which shall include:
-
Periodically review the risk management policy, at least once in two years, including by considering the changing industry dynamics and evolving complexity, and recommend for any amendment or modification thereof, as necessary;
-
(a) a framework for identification of internal and external risks specifically faced by the Company, in particular including financial, operational, sectoral, sustainability (particularly, environment, social and governance related risks), information, cyber security, compliance and ethics risks or any other risk as may be determined by the Risk Management Committee;
-
Keep the Board of the Company informed about the nature and content of its discussions, recommendations and actions to be taken;
-
Review the appointment, removal and terms of remuneration of the Chief Risk Officer (if any);
-
To implement and monitor policies and/or processes for ensuring cyber security;
-
To coordinate its activities with other committees, in instances where there is any overlap with activities of such committees, as per the framework laid down by the Board; and
-
(b) measures for risk mitigation including systems and processes for internal control of identified risks; and
-
(c) business continuity plan;
-
Any other similar or other functions as may be laid down by Board from time to time and/or as may be required under applicable law, as and when amended from time to time, including the SEBI LODR.
-
Ensure that appropriate methodology, processes and systems are in place to monitor and evaluate risks associated with the business of the Company;
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9. Details of Senior Management Personnel:
- The particulars of senior management as per Regulation 16(1)(d) of the SEBI LODR including the changes during the financial year 2025 are as follows:
| Sr. | Name | Current Designation | Date of change |
|---|---|---|---|
| No. | |||
| 1 | R Srikrishna | CEO & Executive Director | |
| 2 | Vikash Kumar Jain | Chief Financial Oficer | - |
| 3 | Vinod Chandran | Chief OperatingOficer | - |
| 4 | Ravi Vaidyanathan | President & Global Head – Financial Services | - |
| 5 | Chinmoy Banerjee | President & Global Head Banking & North America Geo sales | Ceased w.e.f |
| 26/01/2026 | |||
| 6 | Milan Bhat | President & Global Head of Data and A&I services and Healthcare | Ceased w.e.f |
| & Insurance | 30/06/2025 | ||
| 7 | Amrinder Singh | President & Head – EMEA & APAC | - |
| 8 | Siddharth Dhar | President & Global Head Digital IT Operation and AI Practice | - |
| 9 | Kamal Maggon | President & Global Head Manufacturing& Consumer | - |
| 10 | Eswaran Venkatachelam | Executive VP & Global Head of Travel & Transportation | - |
| 11 | Suresh Bennet Kumar | Executive Vice President & Global Head of BPS | - |
| 12 | Gunjan Methi | CompanySecretary | - |
| 13 | Arun Ramchandran | President& Global Head Consulting & Gen AI Practice and Hi-Tech | Ceased w.e.f |
| & Professional Services | 11/4/2025 | ||
| 14 | Sanjay Salunkhe | President & Global Head | - |
| Digital & Software Services | |||
| 15 | Nidhi Alexander | Chief MarketingOficer | - |
| 16 | Nita Nambiar | Chief People Oficer | Ceased w.e.f |
| 15/11/2025 | |||
| 17 | Uma Thomas | Chief Risk Oficer | - |
| 18 | Shantanu Baruah | President & Global Head – Healthcare, Life Science & | Appointed w.e.f |
| Insurance Vertical | 01/08/2025 | ||
| 19 | Kush Gupta | Senior Vice President & Global Head – Professional Services | Appointed w.e.f |
| 07/07/2025 | |||
| 20 | Hariharan Srinivasan | Interim Chief People Oficer | Appointed w.e.f |
| 16/11/2025 | |||
| 21 | Eravi Gopan | President & Global Head – Technology, Products, & Platforms | Appointed w.e.f |
| 20/10/2025 |
10. Environmental, Social and Governance Committee (ESG).
The ESG Committee is responsible for overseeing the company’s Environmental, Social, and Governance disclosures. It formulates and monitors ESG policies, supervises the accuracy and assurance of ESG disclosures, integrates ESG risks into the company’s risk management framework, and facilitates stakeholder engagement on ESG matters.
Composition, name of Members and Category:
The ESG Committee comprises the following members:
| Sr. | Name | Category |
|---|---|---|
| No. | ||
| 1 | Mr. Milind Sarwate, Chairperson | Independent Director |
| 2 | Ms. Sukanya Kripalu, Member | Independent Director |
| 3 | Mr. Neeraj Bharadwaj, Member | Non Executive |
| Non Independent |
Details of ESG Committee meetings along with attendance in each meeting are as under:
| Sr. Date of meeting |
Total no. of Directors | Total no. of | Total no. of Independent | Total no. of Independent | Atendance (%) |
|---|---|---|---|---|---|
| No. |
as on date of the meeting | Directorspresent | Directorspresent | ||
| 1 April 11, 2025 |
3 | 3 | 2 | 100 | |
| 2 October 29, 2025 |
3 | 2 | 2 | 66.67 | |
| Meetings and Atendance during the year 2025: | |||||
| Name of the Director | Category | No. of meetings | held | Meetings Atended |
Atendance (%) |
| duringthe tenure | |||||
| Mr. Milind | Independent Director | 2 | 2 | 100 | |
| Sarwate, Chairperson | |||||
| Ms. Sukanya Kripalu, Member | Independent Director | 2 | 2 | 100 | |
| Mr. Neeraj | Non-Executive Non- | 2 | 1 | 50 | |
| Bharadwaj, Member | Independent Director |
Terms of reference of ESG Committee of the Board of Directors
-
Ensure that ESG principles are integrated into the company’s mission, vision, and business strategy Ensure that ESG and climate risk considerations are integrated into the company’s overall business strategy, risk management processes, and decision-making frameworks
-
Monitor and review ESG policies, practices and performance including emission & climate change mitigation and adaptation strategies
-
Guide the company in its Net Zero journey, review and approve climate goals, Review climate risks and approve strategies to mitigate risks in its operation and supply chain
-
Review and approve the governance structure and operating mechanisms for various ESG sub groups
-
Review and approve company’s ESG and climate related disclosures Oversee the company’s ESG reporting and disclosure practices, ensuring accuracy, transparency, and alignment with recognized frameworks (e g , SBTI, GRI, TCFD, CDP, Geography specific reporting requirements etc)
-
Engage with key stakeholders including investors to understand their perspective and incorporate their feedback in Hexaware’s ESG strategy
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11. General Body Meetings:
11.1 Location, date and time where the last three Annual General Meetings were held:
| Financial | General | Location | Date | Time | Particulars of specialresolution passed |
|---|---|---|---|---|---|
| year | Meeting | ||||
| 2024 | 32 Annual | Online Via Video | Wednesday, | 9:00 a.m. | 1.To consider and approve amendments to |
| General Meeting | Conferencing / | April 30, 2025 | ‘Hexaware Employees Stock Option Plan | ||
| Other Audio Visual | 2024’ (“ESOP 2024”/ “PLAN”) | ||||
| Means (“VC/OAVM”) | 2.Ratification of the ‘Hexaware Employees | ||||
| Stock Option Plan 2024’ (“ESOP 2024”/ | |||||
| “PLAN”) | |||||
| 3.Ratifcation of the extension of the Benefts | |||||
| of Employee Stock Options to the employees | |||||
| of Subsidiary Company(ies) of the Company | |||||
| under ‘Hexaware Employees Stock Option | |||||
| Plan 2024’ (“ESOP 2024”/ “PLAN”) | |||||
| 4.Ratification for implementation of the | |||||
| ‘Hexaware Employees Stock Option Plan | |||||
| 2024’ through trust route. | |||||
| 5.Ratifcation for acquisition of shares of the | |||||
| Company by Hexaware Employees Stock | |||||
| Option Trust 2024 (“Trust”) for the purposes | |||||
| of the ‘Hexaware Employees Stock Option | |||||
| Plan 2024’ | |||||
| 6.Approval for acquisition of shares of The | |||||
| Company by Hexaware Employees Stock | |||||
| Option Trust 2024 (“Trust”) by Secondary | |||||
| Acquistion for the purposes of the ‘Hexaware | |||||
| Employees Stock Option Plan 2024’ | |||||
| 7.Ratifcation of the approval on provision of | |||||
| money by the Company for subscription and/ | |||||
| or purchase of the shares of the Company by | |||||
| the trust for the beneft of employees under | |||||
| the ‘Hexaware Employees Stock Option Plan | |||||
| 2024’(“ESOP 2024”/ “PLAN”) |
-
2023 31[st] Annual Online via video Thursday, 5:00 p.m. 1. Approval of Hexaware Employee Stock General Meeting conferencing/other May 9, 2024 Option Plan 2024 and Grant of ESOPs to audio visual means employees of the Company. (“VC/OAVM”)
-
To approve Grant of ESOPs to employees of Subsidiary Companies of Hexaware under ESOP 2024.
-
To consider and approve set-up of the Hexaware Employees Stock Option Trust 2024
-
Approval for provision of money by the Company for subscription and purchase of its own Shares by the Trust under the ‘Hexaware Employees Stock Option Plan 2024’
-
2022 30[th] Annual Online via video Thursday, 4:30 p.m. 1. Re-appointment of Mr. Milind Shripad General Meeting conferencing / other May 4, 2023 Sarwate (DIN:- 00109854) as a Nonaudio visual means Executive Independent director (“VC/OAVM”)
All special resolutions set out in the notices for the AGMs were passed by the shareholders meetings with requisite majority, during FY 2025 no resolution was passed through postal ballot.
11.2. Location, Date and Time where last Extra Ordinary General Meeting held : -
| Financial | General | Location | Date | Time | Particulars of specialresolution passed |
|---|---|---|---|---|---|
| year | Meeting | ||||
| 2024 | Extra Ordinary | Online via video | Friday, September | 9:00 a.m. | 1. Adoption of New Set of Articles |
| General Meeting | conferencing/other | 6, 2024 | of Association as per Companies | ||
| audio visual means | Act, 2013. | ||||
| (“VC/OAVM”) | 2. Adoption ef New Set of Memorandum | ||||
| of Association as per Companies | |||||
| Act, 2013. | |||||
| 3. Amendment to Hexaware | |||||
| Technologies Limited ESOP – | |||||
| 2015 Scheme. | |||||
| 4. Amendment to Hexaware ESOP 2024 |
All special resolutions set out in the notices for the Extra Ordinary General Meeting were passed by the shareholders with requisite majority.
13.2 Financial Calendar for the year 2025:
| Financial year | January 1, 2025 to December 31, 2025 |
|---|---|
| Dividend Payment | 1stInterim Dividend was paid on April 23, 2025 @ INR 5.75 per share (575%) which may be confrmed by the shareholders at the ensuing AGM. 2ndInterim Dividend was paid on October 18, 2025 @ INR 5.75 per share (575%) which may be confirmed by the shareholders at the ensuing Annual General Meeting. |
12. Means of Communication:
The Company communicates with its stakeholders through established procedures via multiple channels of communication, as outlined below:
Announcement of Financial Results: The quarterly, half-yearly and annual financial results (both standalone and consolidated) are submitted to the stock exchanges on their respective web portals, within the prescribed timelines. The QR code of financials results are published in the newspapers, which include Business Standard, English and Navshakti, local newspaper. Simultaneously, the complete audited financial statements are published on the Company’s website: htps://hexaware.com/investor-relations/
13.3 Listing on Stock Exchanges:
National Stock Exchange of BSE Limited (BSE) India Limited(NSE) P. J. Towers, Dalal Street, Exchange Plaza, C-1, Block G, Mumbai 400 001 Bandra Kurla Complex, Bandra Scrip Code: 544362 (East), Mumbai 400 051 Symbol: HEXT
Presentation(s) to Institutional Investors and Analysts: The management interact with Institutional Investor and Analysts through faceto-face, online, and offline channels, to ensure that information reaches all stakeholders in their preferred medium. The schedule of analyst/ institutional investors’ meetings are filed with the stock exchanges and hosted on the Company’s website: htps://hexaware.com/investor-relations/
Listing fees as applicable have been paid.
13.4 Corporate Identity Number (“CIN”): L72900MH1992PLC069662
Press/News Release: Official Press/news release on various updates are filed with the stock exchanges and also hosted on the Company’s website: htps://hexaware.com/investor-relations/
13.5 Financial Reporting (tentative and subject to change):
| Press/News Release: Oficial Press/news release on various updates are filed with the stock exchanges and also hosted on the Company’s 13.5 |
Financial Reporting (tentative and subject to change): |
|---|---|
| website:htps://hexaware.com/investor-relations/ General Shareholder Information: Thirty Third Annual General Meeting: Date May05, 2026 Time 4:00pm Venue Online via video conferencing/ other audio- visual means(“VC/OAVM”) |
March 31, 2026 By May 15, 2026 |
| June 30, 2026 By August 14, 2026 |
|
| September 30, 2026 By November 14, 2026 |
|
| December 31, 2026 By March 1, 2027 |
|
| Annual General Meeting for the year ending December 31, 2026 By May 31, 2027 |
|
13. General Shareholder Information:
13.1 Thirty Third Annual General Meeting:
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13.6 Registrar and Share Transfer Agent:
In order to attain speedy processing and disposal of share transfers and other allied matters, the Board has appointed M/s. KFin Technologies Limited as the Registrar and Share Transfer Agent of the Company. Their complete postal address is as follows:
completepostal address is as follows: |
|
|---|---|
| KFin Technologies Limited | |
| Unit: Hexaware Technologies Limited | |
| Investor Relation Center(1): | Investor Relation Centre(2): |
| Selenium, Tower B, Plot 31-32, Financial District, Nanakramguda, | KFin Technologies Limited |
| Serilingampally Mandal, Hyderabad - 500 032 Contact details: | The Centrium, 3rdFloor, |
| Contact details: | 57, Lal Bahadur Shastri Road, Phoenix Marketcity Mall, |
| Toll free Tel.No.: 1- 800-309-4001 | Nav Pada, Kurla (West), Mumbai – 400 070. |
| Email:[email protected] Website:htps: /kfntech.com orhtps: /ris.kfntech.com/ |
Contact details: Toll free Tel.No.: 1- 800-309-4001 Email:[email protected] Website:htps://www.kfntech.com/orhtps://ris.kfntech.com/ |
13.7 Share Transfer System:
The company was listed on BSE Limited and National Stock Exchange of India Limited w.e.f. February 19, 2025 and shares are now freely traded.
As per Regulation 40(1) of the SEBI LODR, as amended periodically, the transfer, transmission, and transposition of securities shall be carried out exclusively in dematerialized form.
In accordance with the SEBI Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/8 dated January 25, 2022 read with SEBI Master Circular No. SEBI/ HO/MIRSD/MIRSD PoD/P/CIR/2025/91 dated June 23, 2025 and other relevant circulars issued from time to time, listed companies are required to issue securities only in dematerialized form when processing any shareholder service requests such as issuance of duplicate share certificates, endorsements, transmissions, transpositions, and similar requests.
Upon completion of the service request, a confirmation letter will be issued, which remains valid for 120 days. During this period, shareholders must approach their Depository Participant to get the shares dematerialized.
13.8 Distribution of Shareholding:
Pledge of Shares: The promoters have not pledged their shareholding in Hexaware Technologies Limited as on December 31, 2025, however encumbrance has been created over the shares of the CA Magnum Holdings(the “Promoter”) held by CA Silkie Investments in favour of the Hongkong and Shanghai Banking Corporation Limited, Singapore Branch, details of the same were disclosed to both Stock Exchanges on November 24, 2025.
13.10 Dematerialization of Shares and Liquidity:
The Company’s Equity Shares have been dematerialized with National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL). The International Security Identification Number (ISIN) is INE093A01041. This number is to be quoted in each transaction relating to the dematerialized shares of the Company.
Details of shares in demat and physical form as on December 31, 2025 are given below:
| Particulars | Number of shares | % ofpaid-upcapital |
|---|---|---|
| Held in dematerialized form in NSDL | 59,19,69,536 | 97.15 |
| Held in dematerialized form in CDSL | 1,73,72,707 | 2.85 |
| Held inphysical form | 620 | 0.00 |
| Toal | 60,93,42,863 | 100 |
13.11 Outstanding GDRs/ADRs/Warrants or any Convertible Instruments, Conversion Date and Likely Impact on Equity:
The Company does not have any outstanding GDRs/ADRs or any convertible instruments as on December 31, 2025.
Warrants / Options:
As on December 31, 2025, total number of ESOPs outstanding under the ESOP 2024 Scheme are 1,86,84,351. These ESOP holders are entitled to get allotted one Equity Share of INR 1/- each at a exercise price of INR 1/-. The ESOPs shall vest based on performance parameters as decided by the Committee.
As on December 31, 2025
| No. of Equity Shares held | No. ofShareholders | % ofShareholders | Total No.ofSharesheld | % ofShareholding |
|---|---|---|---|---|
| 1–500 | 1,04,653 | 93.45 | 74,38,233 | 1.22 |
| 501–1000 | 4,248 | 3.79 | 30,92,754 | 0.51 |
| 1001–2000 | 1,728 | 1.54 | 25,03,230 | 0.41 |
| 2001-3000 | 436 | 0.39 | 10,76,360 | 0.18 |
| 3001-4000 | 251 | 0.22 | 9,00,465 | 0.15 |
| 4001-5000 | 107 | 0.10 | 4,85,507 | 0.08 |
| 5001-10000 | 227 | 0.20 | 15,82,797 | 0.26 |
| 10001 & above | 333 | 0.30 | 59,22,63,517 | 97.20 |
| TOTAL | 111,983 | 100.00 | 60,93,42,863 | 100.00 |
The number of shareholders are based on PAN as on December 31, 2025.
13.9 Categories of Shareholding as on December 31, 2025:
| Sr. | Category of Holder | No. of Shares | % of Equity |
|---|---|---|---|
| No. | |||
| 1. | Promoters Holdings | 45,39,88,884 | 74.50 |
| 2. | Mutual funds and Alternative Investment funds | 6,70,05,807 | 11.00 |
| 3. | Banks | 2,650 | 0.00 |
| 4. | FIIs/ FPI | 4,97,92,085 | 8.17 |
| 5. | Others | ||
| -Private Corporate Bodies | 6,49,126 | 0.11 | |
| -Indian Public | 2,45,86,026 | 4.03 | |
| - IEPF |
44,92,536 | 0.74 | |
| - NRI / Foreign Nationals / OCBs |
88,23,494 | 1.45 | |
| - Trust |
247 | 0.00 | |
| - NBFC |
1,000 | 0.00 | |
| - Clearing Member |
1,008 | 0.00 | |
| Sub Total | 3,85,53,437 | 6.33 | |
| Total | 60,93,42,863 | 100.00 |
Assuming all the Options granted, under the ESOP Schemes of the Company, which, would vest as on December 31, 2025, be exercised and converted into Equity shares of the Company, the total number of Equity shares would increase by 1,86,84,351 Equity Shares of INR 1/- each.
13.12 Commodity Price Risk or Foreign Exchange Risk and Hedging Activities:
The Company does not deal in commodities and hence the disclosure pursuant to SEBI Master Circular No. SEBI/ HO/CFD/ PoD2/CIR/P/0155 dated November 11, 2024 is not applicable. For details of foreign exchange risk and hedging activities, refer to note no. 27, forming part of the notes to the Standalone financial statements.
13.13 Plant Locations (Hexaware Technologies Limited, India):
| Ofshore | Unit No. I, Block No.01, Q1, 5A and 9thFloor, Level 8 13thFloor, M/s. Loma Co- | Navi Mumbai |
|---|---|---|
| Development Center | Developers 1 Pvt Ltd, Plot No.Gen-4/1, TTC Industrial Area, Thane-Belapur Road, | |
| Ghansoli, Navi Mumbai 400 710. | ||
| Ofshore | Unit – 1, Ground Floor, 2ndFloor and Amenity Area of North Wing, Risk Technologies | Pune |
| Development Center | International Limited, MIDC-SEZ, Plot No. 19, Rajiv Gandhi Infotech Park, Phase III, | |
| Hinjewadi, Pune – 411 057. | ||
| Ofshore | Unit – 2, 1stFloor and Amenity Area of North Wing, Risk Technologies International | Pune |
| Development Center | Limited, MIDC-SEZ, Plot No. 19, Rajiv Gandhi Infotech Park, Phase III, Hinjewadi, | |
| Pune – 411 057. | ||
| Ofshore | Unit-3, 3rdFloor of North Wing, 1st& 2ndFloor of South Wing, Risk Technologies | Pune |
| Development Center | International Limited, MIDC-SEZ, Plot No.19, Rajiv Gandhi Infotech Park, Phase-III, | |
| Hinjewadi, Pune - 411057. | ||
| Ofshore | Plot No.19, Rajiv Gandhi Infotech Park, Phase-III, MIDC-SEZ, Hinjewadi 411 057 | Pune |
| Development Center | (SEZ), Pune. | |
| Ofshore | Solar SEZ Unit, Terrace/Rooftop, Parking Area, North Block, South Block, Amenity | Pune |
| Development Center | Block, Plot No.19, Rajiv Gandhi Infotech Park, Phase-III, MIDC-SEZ, Hinjewadi, | |
| Pune – 411057. |
Note: The above shareholding is excluding 16,73,129 treasury shares held by the ESOP Trust as on December 31, 2025.
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| Ofshore | Ahmedabad (Gift city) SEZ Unit No.133, Ground foor of Pragya Accelerator II, | Gandhinagar |
|---|---|---|
| Development Center | Building - 15B, Block 15, Road No 1C, Zone -1, GIFT SEZ GIFT CITY Gandhinagar | |
| GUJARAT 382355. | ||
| Ofshore | 6thFloor, Privilon Tower B, Bopal Ambali Road, B/h Iskcon Temple, Ahmedabad, | Ahmedabad |
| Development Center | Gujarat 380059 | |
| Ofshore | Plot No. H5, SIPCOT IT Park, Navalur Post, Siruseri Kanchipuram - 603 103. | Chennai |
| Development Center | Tamil Nadu. | |
| Ofshore | Prestige Shantiniketan, Cresent-2, 11thFloor, 16, Whitefeld Main Road, Sadara | Bengaluru |
| Development Center | Mangala Industrial Area, Thigalarapaiya, Hoodi, Bengaluru - 560 048 | |
| Ofshore | 1stFloor, Building No.7, M/s. Seaview Developers Pvt. Ltd., IT/ITES SEZ, Plot No. 20 | Noida |
| Development Center | & 21, Sector - 135, Noida – 201 304, Utar Pradesh | |
| Ofshore | 3rdand 4thFloor, Plot 43A, IT Park, Sahastradhara Road, Dehradun, | Dehradun |
| Development Center | Utarakhand, 248001 | |
| Hexaware BPS : | Bldg. No 3, Sector - II, Millennium Business Park, A Block, TTC Industrial Area, | Navi Mumbai |
| Mahape, Navi Mumbai - 400 710. | ||
| Hexaware BPS : | Bldg 157 & 1 Millennium Business Park, Sector - III, 'A' Block, TTC Industrial Area, | Navi Mumbai |
| Mahape, Navi Mumbai - 400 710. | ||
| Hexaware BPS | Block No. 01, Q1, 8thFloor, Level 3, M/s. Loma Co-Developers 1 Pvt. Ltd. SEZ, IT | Navi Mumbai |
| Building, Plot No. G-4/1, TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi | ||
| Mumbai, Thane, Maharashtra, 400710 | ||
| Hexaware BPS : | Block No. 01, Q1, 6thand 7thFloor, Level 1 and 2, M/s. Loma Co Developers 1 Pvt. | Navi Mumbai |
| Ltd. SEZ, IT Building, Plot No. G-4/1, TTC Industrial Area, Thane Belapur Road, | ||
| Ghansoli, Navi Mumbai, Thane, Maharashtra, 400710 | ||
| Hexaware BPS : | 1stfoor, "Trent House", G Block, Plot No. C-60, Next to CITI Bank, Bandra Kurla | Mumbai |
| Complex, Bandra East, Mumbai - 400051. | ||
| Hexaware BPS : | Lower ground foor and ground foor, South Block, Plot No. 19, Rajiv Gandhi Infotech | Pune |
| Park, Phase-III, MIDC - SEZ, Hinjewadi, Phase III, Pune - 411 057. | ||
| Hexaware BPS : | Ofice No. 27, 28, 29 & 31, 5thFloor, Primrose the Mall, Baner, Pune – 411 045. | Pune |
| Hexaware BPS : | Survey no (Part) 38, 39,41,42 and 43 in village Khapri & Dahegoan, MIHAN, | Nagpur |
| SEZ - MADC, Nagpur - 441 108, Maharashtra. | ||
| Hexaware BPS : | Chennai 1 IT Park, Floor 3, Module 5, Pallavaram Thoraippakam 200 Feet Road, | Chennai |
| Thoraippakam, Chennai, Tamil Nadu, 600 097 | ||
| Hexaware BPS : | Chennai 1 IT Park, Floor 3, Module 6, Pallavaram Thoraippakam 200 Feet Road, | Chennai |
| Thoraippakam, Chennai, Tamil Nadu, 600 097. | ||
| Hexaware BPS : | 203/10B, 202/6,4,5,9B,8,3,9A,7,10,11,206/3,4, 7thFloor, JMD Properties | Chennai |
| Featherlite, Tambaram Taluk, Zamin Pallavaram, Kanchipuram Dist., Chennai, Tamil | ||
| Nadu - 600 044. | ||
| Hexaware BPS : | Chennai 1 IT Park, Floor 3, Module 1 & 2, Pallavaram Thoraippakam 200 Feet Road, | Chennai |
| Thoraippakam, Chennai, Tamil Nadu, 600 097. | ||
| Hexaware BPS : | Basement, Ground and First, 1297, Vetrivel Tower, Metupalayam Road, West Zone, | Coimbatore |
| Metupalayam, Coimbatore 641043 | ||
| Hexaware BPS : | Maple High Street, Unit No 23,24,24A,25,26 & Unit No 20, Opposite Aashima Mall, | Bhopal |
| Hoshangabad Road, Bhopal -462026 | ||
| Hexaware BPS : | Unit No.44, Mini Shop No. 43,44,45 & Unit No. 48, Mini Shop No. 52, 53, 54, | Bhopal |
| Second Floor, Maple High Street, Opposite Aashima Mall, Hoshangabad Road, | ||
| Bhopal – 462026. | ||
| Hexaware BPS : | Maple High Street, Ofice No. 1A, 1,2,3,4, 6thfoor, Hoshangabad Road, Bawaria | Bhopal |
| Kalan, Bhopal Madhya Pradesh – 462026. | ||
| Hexaware BPS : | 3rd& 4thfloor, 14-2-93/1(22) - (29) and 14-2-93/1(30) - (37), Landmark | Mangaluru |
| Phoenix, Balmata Main Road, Don Bosco Hall, Mangaluru, Dakshina Kannada, | ||
| Karnataka - 575001. |
of Unpublished Price Sensitive Information (UPSI) is maintained with appropriate internal controls, as mandated by the Regulations. Ms. Gunjan Methi, Company Secretary, serves as the Compliance Officer for the Securities Dealing Code.
13.14 Investor Correspondence:
Shareholders can contact the following officials for secretarial matters of the Company:
| Name | E-Mail ID Telephone Number |
|---|---|
| Gunjan Methi, CompanySecretary |
Investori@ hexaware.com + 91 22 3326 8007 |
13.17 Transfer of unclaimed dividend to Investor Education and Protection Fund:
Pursuant to the provisions of Companies Act, dividend which remain unpaid or unclaimed for a period of seven years from the date of its transfer to unpaid dividend account, is required to be transferred by the Company to the Investor Education and Protection Fund (‘IEPF’), established by the Central Government under the provisions of the Companies Act. Shareholders are advised to claim the un-encashed dividend lying in the unpaid dividend account of the Company before the due date. A sum of INR 1,36,10,884/- has been transferred to Investor Education and Protection Fund in 2025 towards unclaimed / unpaid amount of Dividend for the year 2017 and 2018.
Shareholders can contact the following Officials for financial matters:
| Name | E-Mail ID Telephone Number |
|---|---|
| Vikash Kumar Jain - Chief Financial Oficer |
Investori@ hexaware.com + 91 22 3326 8007 |
Following is the address for correspondence with the Company:
Hexaware Technologies Limited
8[th] Floor, 13[th] Level, Q1, Loma Co-Developers1 Private Limited,
Plot No. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai – 400 710.
Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016 (IEPF Rules, 2016), amongst other matters, contain provisions for transfer of all shares in respect of which dividend has not been paid or claimed for seven consecutive years in the name of IEPF Suspense Account. The details of unpaid / unclaimed dividend and number of shares liable to be transferred are available on our website: www.hexaware.com
Maharashtra, India.
E-mail: [email protected]
13.15 Credit Rating:
The company was not obligated to obtain a credit rating for the financial year 2025. Consequently, no credit rating assessment was conducted or obtained during this period.
During the Year 2025, 24,938 Shares were transferred to IEPF account with NSDL. The Company has set aside unclaimed and unpaid Dividend amount of shareholders in a separate bank account that could not be transferred to Investor Education and Protection Fund (IEPF) pursuant to restraining order of court or Tribunal or any other Statutory Authority pursuant to the provisions of Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016.
13.16 Prevention of Insider Trading:
The Company has implemented the Securities Dealing Code in accordance with the SEBI (Prohibition of Insider Trading) Regulations, 2015, to oversee, control, and report the trading of the Company’s shares by Designated Persons and their immediate family members. Following the Securities and Exchange Board of India (Prohibition of Insider Trading) (Amendment) Regulations, 2020, a structured digital database
Given below are the dates of declaration of dividend, corresponding last date for claiming unclaimed dividends and the same is due for transfer to IEPF on next day.
| Date of declaration of dividend | Dividend for theyear | Last date for ClaimingunpaidDividend |
|---|---|---|
| January30, 2019(Q4 Interim – 2018) | 2018 | March 7, 2026 |
| April 24, 2019(Q1 Interim -2019) | 2019 | May30, 2026 |
| August 8, 2019(Q2 Interim – 2019) | 2019 | September 13, 2026 |
| October 23, 2019(Q3 Interim – 2019) | 2019 | November 28, 2026 |
| June 23, 2020(Q1 Interim - 2020) | 2020 | July29, 2027 |
| July4, 2020(Final Dividend 2019) | 2019 | August 09, 2027 |
| July28, 2020(Q2 – Interim 2020) | 2020 | September 02, 2027 |
| February11, 2021(3RDInterim Dividend 2020) | 2020 | March 19, 2028 |
| April 27, 2021(1stInterim Dividend 2021) | 2021 | June 02, 2028 |
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| Date of declaration of dividend | Dividend for theyear | Last date for ClaimingunpaidDividend |
|---|---|---|
| July29, 2021(2ndInterim Dividend 2021) | 2021 | September 03, 2028 |
| March 30, 2022(1stInterim Dividend 2022) | 2022 | May05, 2029 |
| October 6, 2022(2ndInterim Dividend 2022) | 2022 | November 11, 2029 |
| April 4, 2023(1stInterim Dividend 2023) | 2023 | May10, 2030 |
| October 7, 2023(2ndInterim Dividend 2023) | 2023 | November 12, 2030 |
| April 9, 2024(1stInterim – 2024) | 2024 | May15, 2031 |
| October 3, 2024(2ndInterim – 2024) | 2024 | November 08, 2031 |
| April 4, 2025(1stInterim Dividend – 2025) | 2025 | May10, 2032 |
| October 1, 2025(2ndInterim Dividend) | 2025 | November 6, 2032 |
statutory authority, on any matter related to capital markets during the last three years.
13.18 Website:
- The Company’s website www.hexaware.com contains a separate dedicated section “Investors” wherein information as required under SEBI LODR Regulations is provided. The Annual report of the Company, press releases, details about the Company, Board of directors and Management, are also available on the website in a user friendly manner.
14.3 Establishment of Vigil / Whistleblower mechanism:
-
The Company has implemented a system enabling directors and employees to report concerns regarding unethical conduct, actual or suspected fraud, or breaches of the Code. This system includes appropriate protections to prevent retaliation against employees who use it and permits direct communication with the chairperson of the Audit Committee. Throughout the year, no individual was denied access to the Audit Committee. The Whistleblower Policy can be found on our website at htps://hexaware.com/ - -
-
policy/corporate governance policies/
-
13.19 During the financial year 2025, no funds were raised through preferential allotment or Qualified Institutional Placement as per the Regulation 32(7A) of the SEBI LODR.
-
Other Disclosures:
-
14.1 Policy on dealing with related party transactions and disclosure of materially significant related party transactions:
-
14.4 Compliance with mandatory requirements and adoption of the non-mandatory requirements as per Part E of Schedule II of SEBI LODR:
-
During the period under review, the Company has not entered into related party transactions that could potentially conflict with the overall interests of the Company. All such transactions conducted during the financial year were part of the Company’s regular business activities and were carried out on arm’s length terms. The Audit Committee’s prior approval was obtained for every related party transaction, and the Committee has reviewed all these transactions quarterly in comparison with the approvals granted.
-
The Company has complied with the corporate governance requirements as per Regulation 17 to 27 and website disclosure requirements as per Regulation 46(2) of the SEBI LODR.
-
The securities of the Company were not suspended from trading anytime during fiscal 2025.
-
Separate posts of Chairman, and CEO
-
The Company has appointed Independent Director as Chairperson who is not related to the CEO
The Policy on Related party transactions is available on website of the Company at htps:// - - hexaware.com/policy/corporate governance policies/
-
Unmodified audit opinions / reporting
-
Internal auditor reporting directly to the Audit Committee
-
14.2 Details of non-compliance by the Company and/or penalties & strictures imposed on the Company by stock exchanges or SEBI or any statutory authority, on any matter related to capital markets during the last three years: There were no non compliances by the Company and no penalties & strictures imposed on the Company by stock exchanges or SEBI or any
14.5 Material Subsidiaries and Policy:
The company has formulated a policy for determining ‘material’ subsidiaries which has been put up on the website of the company and available at the web link: https://hexaware.com/ - - policy/corporate governance policies/
Details of Material Subsidiaries are given below:
14.11 Total Fees paid/payable to Statutory Auditors:
The Details of total fees for all services paid by the Company and its subsidiaries, on a consolidated basis, to the statutory auditor and all the entities in the network firm/ network entity of which the statutory auditor is a part are as follows:
| Name of Material | Hexaware | Hexaware |
|---|---|---|
| Subsidiary | Technologies Inc | Technologies UK Ltd. |
| Date | March 16, 1994 | October 9, 1998 |
| of Incorporation | ||
| Place | State of New | Cardif UK |
| of Incorporation | Jersey USA | |
| Name of | B S R & CO., LLP | M S K C & |
| Statutory Auditor | Associates LLP | |
| Date | March 04, 2025 | April 01, 2025 |
| of Appointment |
| INR. In Mn. | |
|---|---|
| Audit Fees* | 30.6 |
| Certifcation Fees | 2.3 |
| Out of Pocket Exp. | 2.6 |
| Total | 35.5 |
-
14.6 Disclosure of commodity price risks and commodity hedging activities:
-
The above audit fees exclude 16.2 mn towards fees related to initial public offering of equity shares born by selling shareholders.
Considering the nature of business of the Company there is no commodity price risk and hence there was no commodity hedging activity.
14.12 Complaints Pertaining to Sexual Harassment
The details of complaints filed, disposed of and pending during the financial year pertaining to sexual harassment are provided in the Directors Report.
- 14.7 Disclosure on acceptance of recommendations made by Board Committees to the Board:
During FY25, all recommendations made by the Board Committees to the Board of Directors, were accepted by the Board.
- 14.13 Disclosure of loans and advances in the nature of loans to firms/companies in which directors are interested along with name and amount.
14.8 CEO & CFO Certificate:
-
The Company has framed a Code of Conduct for the Board members and Senior Management which is hosted on the Company’s website: htps://hexaware. - -
-
com/policy/corporate governance policies/
Details of loans and advances are provided in note no. 26, forming part of the notes to the Standalone financial statements.
14.14 Disclosures of Compliance with Corporate Governance Requirements:
- All Directors and Senior Management Personnel have affirmed compliance with the above Code for the financial year ended December 31, 2025. Please refer confirmation on page no. 197.
The Company discloses information regarding its financial position, performance and other vital matters with transparency, fairness, and accountability on a timely basis. This report is prepared with adherence to the provisions of the SEBI LODR and the report comprehends all the requirements under Regulations 17 to 27 read with Para C and D of Schedule V and clauses (b) to (i) of sub-regulation (2) of Regulation 46 of the SEBI LODR as applicable. There were no instances of non compliances of requirements of Corporate Governances.
-
In accordance with the provisions of Regulation 17(8) of the SEBI LODR, certificate of CEO and CFO in relation to the financial statements for the year ended December 31, 2025, refer page no. 196.
-
14.9 Certificate of Non-disqualification of Directors:
-
MMJB & Associates LLP, Company Secretaries, of the SEBI LODR as applicable. There were no has issued a certificate as required under the instances of non compliances of requirements of SEBI LODR, confirming that none of the directors Corporate Governances. on the Board of the Company has been debarred or disqualified from being appointed or continuing 15. The Company does not have demat as director of companies by the SEBI / Ministry of suspense account. Corporate Affairs or any such statutory authority. The certificate is enclosed with this section on For and on behalf of the Board page no.194.
Joseph McLaren Quinlan Chairman Place: USA DIN -09477487 Date : February 4, 2026
14.10 Certificate on Corporate Governance:
In terms of Schedule V of the SEBI LODR, the certificate of compliance of conditions of Corporate Governance issued by Secretarial Auditor. The certificate is enclosed with this section on page no. 195.
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CERTIFICATE OF NON-DISQUALIFICATION OF DIRECTORS
CORPORATE GOVERNANCE COMPLIANCE CERTIFICATE
- (pursuant to Regulation 34(3) and Schedule V Para C clause (10)(i) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015)
To,
The Members of
Hexaware Technologies Limited 8[th] floor, 13[th] Level, Q1, Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai- 400710, Thane, Maharashtra, India
We have examined the relevant registers, records, forms, returns and disclosures received from the Directors of Hexaware Technologies Limited (hereinafter referred to as ‘the Company’), having CIN- L72900MH1992PLC069662 and having registered office at 8[th] floor, 13[th] Level, Q1, Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai - 400710, Thane, Maharashtra, India, produced before us by the Company for the purpose of issuing this Certificate, in accordance with Regulation 34(3) read with Schedule V Para-C Sub clause 10(i) of the Securities Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015.
In our opinion and to the best of our knowledge and based on the following:
-
i. Documents available on the website of the Ministry of Corporate Affairs (‘MCA’);
-
ii. Verification of Directors Identification Number (‘DIN’) status at the website of the MCA;
-
iii. Disclosures provided by the Directors (as enlisted in Table A) to the Company; and
-
iv. Debarment list of BSE Limited and National Stock Exchange of India Limited.
We hereby certify that none of the Directors on the Board of the Company (as enlisted in Table A) have been debarred or disqualified from being appointed or continuing as Director of the Company by the Securities and Exchange Board of India, MCA or any such other statutory authority as on December 31, 2025.
Table A:
| Sr. No. | Name of the Directors | Director Identifcation Number |
Date of appointment in Company |
|---|---|---|---|
| 1. | Mr. Joseph McLaren Quinlan | 09477487 | February07,2022 |
| 2. | Mr. Srikrishna Ramakarthikeyan | 03160121 | October 17,2014 |
| 3. | Mr. Julius Michael Genachowski | 09365873 | November 10,2021 |
| 4. | Mr. Shawn Albert Devilla | 09699900 | August 09,2022 |
| 5. | Ms. Sandra JoyHorbach | 09383306 | November 10,2021 |
| 6. | Ms. Lucia De Fatima Soares | 09374169 | November 10,2021 |
| 7. | Mr. NeerajBharadwaj | 01314963 | November 10,2021 |
| 8. | Mr. Kapil Modi | 07055408 | November 10,2021 |
| 9. | Mr. Milind Shripad Sarwate | 00109854 | April 25,2020 |
| 10. | Mr. Vivek Sharma | 10741746 | August 13,2024 |
| 11. | Ms. Sukanya Kripalu | 06994202 | August 13,2024 |
To,
The Members of
Hexaware Technologies Limited 8[th] floor, 13[th] Level, Q1,
Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai- 400710, Thane, Maharashtra, India
We have examined the compliance of conditions of Corporate Governance by Hexaware Technologies Limited (“the Company”) for the year ended on December 31, 2025, as stipulated in Regulations 17 to 27 and clauses (b) to (i) and (t) of sub-regulation (2) of Regulation 46 and Para C, D and E of Schedule V of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 [“Listing Regulations”].
In our opinion and to the best of our information and according to the explanations given to us, and representations made by the management, we certify that the Company, to the extent applicable, has complied with the conditions of Corporate Governance as stipulated in Regulations 17 to 27, clauses (b) to (i) and (t) of sub-regulation (2) of Regulation 46 and Para C, D and E of Schedule V of Listing Regulations.
The compliance of conditions of Corporate Governance is the responsibility of the management. Our examination was limited to procedures and implementation thereof, adopted by the Company for ensuring the compliance of the conditions of the Corporate Governance. It is neither an audit nor an expression of opinion on the financial statements of the Company.
We further state that such compliance is neither an assurance as to the future viability of the Company nor of the efficiency or effectiveness with which the management has conducted the affairs of the Company.
For MMJB & Associates LLP Company Secretaries ICSI UIN: L2020MH006700 Peer Review Cert. No.: 2826/2022
Deepti Joshi Designated Partner FCS: 8167 CP No.: 8968 UDIN: F008167G003867979
Place: Mumbai Date: February 04, 2026
For MMJB & Associates LLP
Company Secretaries ICSI UIN: L2020MH006700 Peer Review Cert. No.: 2826/2022
Deepti Joshi Designated Partner FCS: 8167 Place: Mumbai CP No.: 8968 Date: February 04, 2026 UDIN: F008167G003869090
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CEO AND CFO CERTIFICATION
We hereby certify that:-
-
A. We have reviewed financial statements and the cash flow statement for the year ended December 31, 2025, and that to the best of our knowledge and belief:
-
these statements do not contain any materially untrue statement or omit any material fact or contain statements that might be misleading;
-
these statements together present a true and fair view of the company’s affairs and are in compliance with existing accounting standards, applicable laws and regulations.
-
B. There are, to the best of our knowledge and belief, no transactions entered into by the company during the year ended December 31, 2025 which are fraudulent, illegal or violative of the company’s code of conduct other than the one reported to the Audit Committee under relevant provisions of section 143 of the Companies Act, 2013.
DECLARATION AS REQUIRED UNDER REGULATION 34(3) AND SCHEDULE V OF THE SEBI LODR
This is to confirm that the Company has adopted a Code of Conduct for Directors and Senior Management Personnel (the Code of Conduct). This Code of Conduct is available on the Company’s website https://hexaware.com/policy/ corporate-governance-policies/.
I further confirm that all the Directors and Senior Management Personnel of the Company, as identified by the Company considering the requirements in this respect, have affirmed compliance with the Code of Conduct for the financial year 2025.
R Srikrishna CEO & Executive Director
Date: February 04, 2026
-
C. We accept responsibility for establishing and maintaining internal controls for financial reporting and that we have evaluated the effectiveness of internal control systems of the company pertaining to financial reporting and we have disclosed to the auditors and the Audit Committee, deficiencies in the design or operation of such internal controls, if any, of which we are aware and the steps we have taken or propose to take to rectify these deficiencies.
-
D. We have indicated to the Auditors and the Audit committee:
-
significant changes in internal control over financial reporting during the year;
-
there have been no significant changes in accounting policies during the year; and
-
there have been no instances of significant fraud of which we have become aware and the involvement therein, if any, of the management or an employee having a significant role in the company’s internal control system over financial reporting.
Date: February 04, 2026
Mr. R Srikrishna CEO & Executive Director
Mr. Vikash Kumar Jain Chief Financial Officer
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Business Responsibility and Sustainability Report (BRSR)
sustainability operations. We integrate climate thinking across our offices, platforms, and decisions—helping both our business and clients transition to low-carbon, sustainable models.
Introduction:
At Hexaware, sustainability is a fundamental core value that shapes our business ethos. We proudly endorse the United Nations Global Compact (UNGC), adhering to its 10 principles that drive our commitment to ethical and sustainable practices. Aligned with the United Nations’ Agenda 2030, we actively contribute to advancing the Sustainable Development Goals (UN SDGs) through focused initiatives.
Social: We believe business success is inseparable from human. Our social impact strategy is built on three pillars: developing talent, fostering inclusion, and giving back to society. These guide how we care for employees and connect with diverse and underprivileged communities through meaningful, sustained engagement. From digital skilling to inclusive hiring and community action, our people-first approach reinforces social responsibility and enables ESG best practices across our global footprint.
Our Environmental, Social, and Governance (ESG) vision centers on fostering inclusive digital transformation. We strive to minimize our environmental impact, empower diverse communities, and maintain strong governance to build a responsible, resilient, and future-ready enterprise.
Governance: Integrity, transparency, and accountability are at the core of how we lead, operate, and grow— anchored in rigorous ESG management and aligned to emerging ESG regulation. At Hexaware, robust governance frameworks ensure our values are consistently reflected in ethical, transparent, and resilient decision-making. We also engage regularly and meaningfully with our partners and suppliers.
Our ESG mission is structured around three key pillars:
Environmental: We have committed towards net zero emissions by 2040, by getting our near term and longterm targets approved by SBTi. We aim to achieve this through clean energy, sustainable infrastructure, and smart resource management—cornerstones of our
SECTION A: General disclosures
==> picture [166 x 31] intentionally omitted <==
II. Product/Services
16. Details of business activities (accounting for 90% of the turnover):
| S. | Description of Main Activity | Description of Business Activity | % of Turnover of the entity |
|---|---|---|---|
| No. | |||
| 1. | Information Technology – Software | IT consulting, Software application | 100% |
| and Services | development and maintenance |
Details of the business activities are in line with those given in Form MGT-7 (Annual Return) prescribed by MCA.
- Products/Services sold by the entity (accounting for 90% of the turnover):
| S. | Product/Services | NIC Code | % of total turnover contributed |
|---|---|---|---|
| No. | |||
| 1. | IT services and Business Process Services | 62099 and 82200 | 97% |
III. Operations
18. Number of locations where plants and/or operations/offices of the entity are situated:
| Location | Number ofplants | Number of ofices | Total |
|---|---|---|---|
| National | NA | 28 | 68 |
| International | NA | 40 |
19. Markets served by the entity.
- a. Number of locations served.
| S. | Number of Locations served | Number |
|---|---|---|
| No. | ||
| 1 | National(Number of states) | 8 |
| 2 | International(Number of countries) | 22 |
- b. What is the contribution of exports as a percentage of the total turnover of the entity?
The contribution of exports as a percentage of the total turnover of the Company is 94.8%.
I. Details of the listed entity
| I. | Details of the listed entity | |
|---|---|---|
| 1. | Corporate IdentityNumber(CIN)of the Company | L72900MH1992PLC069662 |
| 2. | Name of the Company | Hexaware Technologies Limited |
| 3. | Year of Incorporation | November 1992 |
| 4. | Registered ofice address | 8thfoor, 13thLevel, Q1, Loma Co- Developers1 Private Limited, Plot no. |
| Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai, Maharashtra, | ||
| India,400710 |
-
Corporate office address 8[th] floor, 13[th] Level, Q1, Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai, Maharashtra, India, 400710
-
E-mail [email protected] 7. Telephone +91 22-3326 8585 8. Website www.hexaware.com 9. Financial year for which reporting is being done January 1, 2025 – December 31, 2025 10. Name of the Stock Exchange(s) where shares BSE Limited (“BSE”) are listed National Stock Exchange of India Limited (“NSE”)
-
Paid-up Capital (million INR)
609
-
Name and contact details (telephone, email, Uma Thomas, Chief Risk Officer address) of the person for BRSRc Reporting [email protected] Gunjan Methi, Company Secretary and Compliance Officer [email protected] Contact No- +91 022 3326 8585 13. Reporting boundary Hexaware Technologies Ltd and all its subsidiaries 14. Name of assessment/assurance providerproviderrovider TUV India Private Limited (TUV Nord Group) 15. Type of assessment/assurance obtainedype of assessment/assurance obtainede of assessment/assurance obtained Reasonable level of assurance as per BRSR Core KPI (Annexure I of SEBI circular)
-
Name of assessment/assurance providerproviderrovider 15. Type of assessment/assurance obtainedype of assessment/assurance obtainede of assessment/assurance obtained
-
c.
Briefly explain the types of customers
-
At Hexaware Technologies Ltd. (HTL), we pride ourselves on delivering exceptional value across a diverse range of industries, encompassing:
-
i. Banking
-
ii. Education and Institutions
-
iii. Financial Services
-
iv. Insurance
-
v. Life Sciences and Healthcare
-
vi. Manufacturing
-
vii. Private Equity
-
viii. Professional Services
-
ix. Retail and Consumer Sectors
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x. Telecom and Utilities
-
xi. Transportation and Logistics
-
xii. Travel and Hospitality
-
xiii. Technology, Products and Platforms
Our comprehensive suite of services is designed to meet the evolving needs of our clients and includes:
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i. Digital and Software Solutions
-
ii. Data and Analytics
-
iii. Digital IT Operations
-
iv. Cloud services
-
v. Enterprise Platform Services
-
vi. Business Process Services,
-
vii. Generative AI
viii. Establishment and Management of Global Capability Centres
At Hexaware, our commitment is to innovate and excel in providing tailored, cutting-edge technology and business solutions that empower organisations to achieve sustainable growth and operational excellence.
IV. Employees
20. Details as at the end of the Financial Year:
- a. Employees and workers (including differently abled):
| S. No. |
Particulars | Total Male Female Others |
|---|---|---|
| (A) No.(B) %(B/A) No.(C) %(C/A) No.(D) %(D/A) |
||
| Employees | ||
| 1. | Permanent(D) | 31410 20556 65.4% 10853 34.6% 1 0.00% |
| 2. | Other thanpermanent(E) | 2434 1668 68.5% 765 31.4% 1 0.04% |
| 3. | Total employees(D+E) | 33844 22224 65.7% 11618 34.3% 2 0.01% |
Note: Other than permanent employees includes contractors.
The entire workforce is categorized as ‘Employees’ and none as ‘Workers’. Therefore, ‘Workers’ category is not applicable for all sections.
b. Differently abled Employees and workers:
| S. No. Particulars |
Total Male Female |
|---|---|
| (A) No. (B) % (B/A) No. (C) % (C/A) |
|
| Diferently abled Employees | |
| 1. Permanent (D) |
150 112 75% 38 25% |
| 2. Other than permanent (E) |
2 0 0% 2 100% |
| 3. Total Diferently abled employees (D+E) |
152 112 74% 40 26% |
Note: Numbers are based on voluntary disclosures by employees
21. Participation/Inclusion/Representation of women
| Total No. andpercentage of Females |
|
| No.(A) No.(B) %(B/A) |
|
| Board of Directors | 11 3 27.27% |
| KeyManagement Personnel * | 3 1 33.33% |
- Key Managerial Personnel includes the Managing Director & CEO (who is also a Board Member), the Chief Financial Officer and the Company Secretary.
22. Turnover rate for permanent employees and workers
| Category | FY 2025 | FY 2024 FY 2023 |
|---|---|---|
| Male Female Others Total |
Male Female Total Male Female Total |
|
| Permanent* employees | 12% 11.1% 0% 11.7% |
12.2% 11.2% 11.9% 16.3% 14.3% 15.7% |
| * Voluntary atrition for IT services excluding business process management services |
V. Holding, Subsidiary and Associate Companies (including Joint ventures)
23. Names of holding/subsidiary/associate companies/joint ventures as on 31[st] December 2025
| S. | Name of the holding/subsidiary | Is it a holding/ | % of shares held | Does the entity |
|---|---|---|---|---|
| No. | /Associate companies/joint ventures | Subsidiary / | by listed entity | participate in the Business |
| Associate/ | Responsibility initiatives of | |||
| Joint Venture | the listed entity?(Yes/No) | |||
| 1 | CA Magnum Holdings | Holding | 74.5% | Yes |
| 2 | Hexaware Technologies Inc | Subsidiary | 100% | Yes |
| 3 | Hexaware Technologies UK Limited | Subsidiary | 100% | Yes |
| 4 | Hexaware Technologies,Mexico S. De. R.L. De. C.V | Subsidiary | 100% | Yes |
| 5 | Softcrylic Technology Solutions India | Subsidiary | 100% | Yes |
| Private Limited | ||||
| 6 | Hexaware Technologies Asia Pacifc Pte Limited | Subsidiary | 100% | Yes |
| 7 | Hexaware Technologies GmbH | Subsidiary | 100% | Yes |
| 8 | Hexaware Technologies Canada Limited | Subsidiary | 100% | Yes |
| 9 | Hexaware Technologies Saudi LLC | Subsidiary | 100% | Yes |
| 10 | Hexaware Technologies HongKongLimited | Subsidiary | 100% | Yes |
| 11 | Hexaware Technologies Nordic AB | Subsidiary | 100% | Yes |
| 12 | Hexaware Information Technologies (Shanghai) | Subsidiary | 100% | Yes |
| CompanyLimited | ||||
| 13 | MobiquityInc1 | Subsidiary | 100% | Yes |
| 14 | MobiquityBV | Subsidiary | 100% | Yes |
| 15 | MobiquityConsultingBV2 | Subsidiary | 100% | Yes |
| 16 | Hexaware Technologies South Africa(Pty)Ltd | Subsidiary | 100% | Yes |
| 17 | Hexaware Technologies ARG S.A.S | Subsidiary | 100% | Yes |
| 18 | Hexaware Technologies Belgium SRL | Subsidiary | 100% | Yes |
| 19 | MobiquitySoftech Private Limited | Subsidiary | 100% | Yes |
| 20 | Hexaware Al Balagh Technologies LLC | Subsidiary | 65% | Yes |
| 21 | Hexaware Technologies SL Private Limited | Subsidiary | 100% | Yes |
| 22 | Softcrylic LLC | Subsidiary | 100% | Yes |
| 23 | MobiquityVelocitySolutions Inc1 | Subsidiary | 100% | Yes |
| 24 | MobiquityCoöperatief U.A(Netherlands) | Subsidiary | 100% | Yes |
| 25 | Hexaware NoveltyTechnologies Limited | Subsidiary | 70% | Yes |
| 26 | Hexaware Information Technologies SDN BHD | Subsidiary | 100% | Yes |
| 27 | Hexaware Technologies Services | Subsidiary | 100% | Yes |
| 28 | Tech SMC Squared India Private Limited | Subsidiary | 100% | Yes |
| 29 | Tech SMCSquared(GCC)India Private Limited | Subsidiary | 100% | Yes |
| 30 | Hexaware Colombia SAS | Subsidiary | 100% | Yes |
| 31 | SMC Squared LLC | Subsidiary | 100% | Yes |
| 32 | Cybersolve(I)Private Limited | Subsidiary | 100% | Yes |
| 33 | IT Gliterz LLC | Subsidiary | 100% | Yes |
| 34 | IdentityAnd Access Solutions Canada,Inc | Subsidiary | 100% | Yes |
| 35 | Identityand Access solutions LLC | Subsidiary | 100% | Yes |
-
Mobiquity Velocity Solutions, Inc and Mobiquity Inc merged with Hexaware Technologies Inc w.e.f January 01, 2026.
-
Mobiquity Consulting BV merged with Mobiquity BV w.e.f January 01, 2026
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VI. CSR Details
-
a. Whether CSR is applicable as per section 135 of Companies Act, 2013: Yes
-
b. If yes, Turnover: INR 134,304 Mn
-
c. Net worth: INR 63,126 Mn
VII. Transparency and disclosure compliances
- Complaints/grievances on any of the principles (principles 1 to 9) under the National Guidelines on Responsible Business Conduct (NGBRC) –
| Stakeholder group from whom complaint is received |
Grievance Redressal Mechanism in Place (Yes/No) |
FY 2025 FY 2024 |
|---|---|---|
| (If yes, then provide web-link for grievance redress policy) |
No. of complaints fled during the year No. of complaints pending resolution at close of the year Remarks No. of complaints fled during the year No. of complaints pending resolution at close of theyear Remarks |
|
| Communities | Yes,Whistle blower policy. |
0 0 - 0 0 - |
| Investors (other than shareholders) |
0 0 - 0 0 - |
|
| Shareholders | 53 8 - 2 0 - |
|
| Employees and Workers |
154 10 77 4 - |
|
| Customers | 0 0 - 0 0 - |
|
| Value Chain Partners |
0 0 - 0 0 - |
26. Overview of the entity’s material responsible business conduct issues
-
Material Risk/ Rationale for identifying Approach to adapt or mitigate the Financial implications of the Issue Opportunity the risk/opportunity negative impacts/ Approach to risk or opportunity implement positive impacts
-
Climate Risk Failure to meet credible Set science-aligned targets, Negative: Potential costs Change climate commitments may strengthen emissions tracking, related to corrective lead to reputational damage, expand renewable energy use, actions, client attrition, and reduced client trust, and integrate climate criteria into investments required to meet loss of ESG-sensitive procurement, and transparently compliance expectations. business opportunities. disclose progress.
-
Opportunity Growing demand for climate Develop ESG analytics platforms, P o s i t i v e : I n c r e a s e d and ESG digital solutions build dedicated climate solution reven u e f ro m n ew can drive new revenue teams, embed sustainability in s u s t a i n a b i l i t y - fo c u s e d streams and deepen client offerings, and pursue ESGprojects and expanded client partnerships. focused market segments. client engagements.
-
Opportunity Energy efficiency and Implement green building Positive: Long-term cost optimized infrastructure can measures, optimize data center savings from reduced energy reduce operating costs and and cloud usage, deploy energy consumption and optimized lower carbon footprint. monitoring tools, and promote lowinfrastructure spend. carbon workplace practices.
-
Human Capital Risk Skill gaps in emerging Strengthen continuous Negative: Higher spending on Development t e c h n o l o g i e s m a y learning programs, align urgent hiring, reskilling, and affect service quality, training with future skills, potential revenue loss from d e l i v e r y t i m e l i n e s , expand certifications, and use delayed or missed projects. and competitiveness. workforce planning analytics.
-
Opportunity A future-ready workforce Invest in advanced training, Positive: Revenue growth en a b l e s i n n ova t i o n , create innovation labs, through improved delivery accelerates solution encourage cross-functional capability and higher value development, and enhances collaboration, and reward service offerings. service delivery. innovation outcomes.
-
Opportunity Upskilling and career Implement structured career P o s i t i v e : R e d u c e d development can improve pathways, mentorship programs, r e c r u i t m e n t a n d productivity, engagement, internal mobility initiatives, attrition costs alongside and operational efficiency. a n d p e r fo r m a n c e - l i n k e d productivity gains. learning incentives.
| Material Issue |
Risk/ Opportunity Rationale for identifying the risk/opportunity Approach to adapt or mitigate the negative impacts/ Approach to implementpositive impacts Financial implications of the risk or opportunity |
|---|---|
| Cybersecurity and Data Privacy |
Risk Cyber incidents or data breaches could disrupt operations, trigger legal liabilities, and erode client confdence. Enhance security architecture, conduct regular penetration testing, strengthen incident response, and maintain continuous monitoring. Negative: Financial losses from incident remediation, s y s t e m d o w n t i m e , legal liabilities, and compensation costs. |
| Risk Non-compliance with data protection regulations may result in penalties, legal exposure, and reputational harm Maintain robust privacy g o v e r n a n c e , c o n d u c t compliance audits, update policies regularly, and train employees on data protection. N e g a t i v e : M o n e t a r y p e n a l t i e s , l e g a l expenses, and increased compliance investments. |
|
| Opportunity Strong security and compliance credentials can enhance client trust and improve competitiveness in regulated markets. Maintain certifications, publish assurance reports, embed privacy-by-design, and highlight security capabilities in client engagements. Positive: Revenue uplift from winning contracts requiring high security standards and certifcations. |
|
| Innovation Management |
Risk Rapid technological change may reduce differentiation and impact pricing if innovation pace is not sustained. Increase R&D investment, track emerging technologies, foster partnerships, and accelerate solution incubation. N e g a t i v e : R e d u c e d revenues and increased investment needed to regain technological competitiveness. |
| Opportunity AI-enabled solutions can unlock new business opportunities and improve delivery eficiency. Expand AI portfolio, build reusable accelerators, invest in talent, and scale automation across projects. Positive: New income streams and cost efficiencies from automation and advanced solution delivery. |
|
| Opportunity Developing ESG technology solutions can position the Company as a partner for sustainable transformation. Design ESG tools, collaborate with clients on sustainability initiatives, and integrate ESG capabilities into service lines. P o s i t i v e : R e v e n u e growth from emerging sustainability services and solution commercialization. |
|
| Occupational Health & Safety |
Opportunity A strong safety culture en h a n ce s em p l oye e wellbeing, engagement, and retention. Promote workplace safety programs, mental health s u p p o r t , e r g o n o m i c initiatives, and regular awareness campaigns Positive: Lower costs related to absenteeism, healthcare claims, and workplace incidents. |
| Customer Centricity |
Opportunity Transparent data practices and responsive engagement strengthen customer trust and long-term relationships. Enhance customer feedback mechanisms, strengthen grievance redressal, ensure clear privacy disclosures, and improve service governance. Positive: Increased lifetime customer value through repeat business and reduced churn. |
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Double Materiality Matrix:
==> picture [486 x 270] intentionally omitted <==
----- Start of picture text -----
Rank Material Issues
1 Cybersecurity & Data Privacy
2
1 2 Customer Centricity
3 Human Rights
4
3 4 Climate Change
5 Corporate Governance
5
6 Innovation Management
7
8 7 Human Capital Development
6 8 Business Ethics
10
9
9 Sustainable Supply Chain
11
12 10 Resource Efficiency
11 Occupational Health & Safety
Medium High Very High 12 Community Development
Impact on Business
Environment Social Governance
Very High
High
Impact on Stakeholders
Medium
----- End of picture text -----
Stakeholder Engagement Framework
| Stakeholder | Engagement | Key Topics | Engagement Channels | Frequency | How Feedback |
|---|---|---|---|---|---|
| Group | Objective | of Engagement | is Used | ||
| Employees | Build an inclusive, high- | Talent development, | Townhalls, surveys, pulse | Ongoing | Workforce policies, |
| performance workplace | DE&I, wellbeing, | checks, HR platforms, | / Periodic | engagement | |
| ethics, learning | leadership interactions | initiatives, | |||
| learning programs | |||||
| Clients | Deliver responsible, | Data privacy, | Client reviews, audits, | Ongoing | Service improvement, |
| secure, and high- | cybersecurity, service | feedback sessions, | risk management, | ||
| quality services | quality, ESG expectations | ESG questionnaires | ESG alignment | ||
| Investors & | Enable transparent | Governance, fnancial | Investor meetings, annual | Periodic | Strategic decision- |
| Shareholders | and long-term | performance, | reports, ESG disclosures | making, disclosures, | |
| value creation | ESG strategy, | governance practices | |||
| risk management | |||||
| Suppliers & | Promote responsible | ESG compliance, | Supplier | Periodic | Supplier screening, |
| Partners | and ethical | ethics, data security, | onboarding, audits, | corrective actions, | |
| supply chains | sustainability standards | contracts, assessments | responsible sourcing | ||
| Communities | Create positive | Education, digital | CSR programs, | Ongoing | Program |
| social impact in | inclusion, employability, | NGO partnerships, | design, social | ||
| operating locations | community wellbeing | community interactions | impact measurement | ||
| Regulators | Ensure compliance | Legal compliance, | Regulatory flings, | Need- | Compliance |
| & Government | and responsible | data protection, | consultations, inspections | basis | management, |
| business conduct | labour standards | policy alignment | |||
| Industry | Contribute to | Digital skills, emerging | Collaborations, forums, | Periodic | Thought leadership, |
| Bodies | ecosystem | technologies, | research partnerships | capability building | |
| & Academia | development | responsible tech | |||
| and innovation |
SECTION B: Management and process disclosures
==> picture [98 x 31] intentionally omitted <==
This section is aimed at helping businesses demonstrate the structures, policies, and processes put in place towards adopting the NGRBC principles and core elements. These are briefly as below:
| P1 | Businesses should conduct and govern themselves with integrity and in a manner that is ethical, transparent, |
|---|---|
| and accountable | |
| P2 | Businesses shouldprovidegoods and services in a manner that is sustainable and safe |
| P3 | Businesses should respect andpromote the well-beingof all employees, includingthose in their value chains |
| P4 | Businesses should respect the interests of and be responsive to all its stakeholders |
| P5 | Businesses should respect andpromote human rights |
| P6 | Businesses should respect and make eforts toprotect and restore the environment |
| P7 | Businesses, when engaging in infuencing public and regulatory policy, should do so in a manner that is responsible |
| and transparent | |
| P8 | Businesses shouldpromote inclusivegrowth and equitable development |
| P9 | Businesses should engage with andprovide value to their consumers in a responsible manner |
1. Policy and Management processes
| Sr. No. Points |
P1 | P2 | P3 | P4 | P5 | P6 | P7 | P8 | P9 | P9 | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1.(a) Whether your entity’s policy/policies cover each principle and its core elements of the NGRBCs. (Yes/No) |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | ||||
| 1.(b) Has the policy been approved by the Board? (Yes/No) |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | ||||
| 1.(c) Web Link of the Policies, if available |
Code of Conduct, Whistle- blower |
Supplier Code of Conduct, Sustainable Procurement |
Code of Conduct, Occupational Health and Safety |
Stakeholder Engagement, CSR |
Human Rights |
Energy and Environment, ESG |
Code of Conduct |
Diversity, Equity and Inclusion |
Information Security Policy |
||||
| 2. Whether the entity has translated the policy into procedures. (Yes/No) |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | ||||
| 3. Do the enlisted policies extend to your value chain partners? (Yes/No) |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | ||||
| 4. Name of the national and international codes/certifcations/ labels/standards (e.g., Forest Stewardship Council, Fairtrade, Rainforest Alliance, Trustee) standards (e.g. SA 8000, OHSAS, ISO, BIS) adopted by your entity and mapped to each principle. |
• ISO 9001:2015 Quality Management system • ISO 20000-1:2018 Service Management system • ISO 27001:2022 Information Security Management system • ISO 22301:2019 Business Continuity Management system • ISO 14001:2015 Environment Management system • ISO 50001:2018 Energy Management system • ISO 45001:2018 Health & Safety Management system • UNGC • SBTi • TCFD • SEBI (LODR) Regulations, 2015, Companies Act, 2013 |
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| Sr. No. Points |
P1 P2 P3 P4 P5 P6 P7 P8 P9 |
|---|---|
| 5. Specifc commitments, goals and targets set by the entity with defned timelines, if any. |
Hexaware’s ESG vision is rooted in inclusive digital transformation. We reduce our environmental footprint, empower diverse communities, and uphold strong governance to build a responsible and resilient business. ESG Vision and Approach Environment: • Our short-term target is to reduce Scope 1 and 2 GHG emissions by 42% by 2030, and our long-term target is to achieve net-zero emissions across both scopes by 2040, with all targets validated and approved by the Science Based Targets initiative (SBTi). • Our short-term target is to reduce Scope 3 emissions by 51.6% per employee by 2030, and our long-term target is to reduce Scope 3 emissions by 97% per employee by 2040 from a 2023 base year, with both targets validated and approved by SBTi. • Transition 70% of campus electricity usage to renewable sources by 2030 • Ensure zero waste to landfll by 2025 at owned facilities. • Ensure that all our campuses are free of single use plastics. • Achieve water neutrality by 2030 for owned operations. Social: • Increase the share of women employees to 40% by 2030. • Making a positive impact on 100000 lives by 2025 • 80% coverage of employees trained on digital and new technologies by 2025. Governance: • 100% critical suppliers to be screened on ESG criteria by 2025. • Strive to achieve zero cases of data breach every year. • Continue to cover 100% of employees under information security awareness/training. • Achieve 100% employee coverage of code of conduct trainingannually |
| 6. Performance of the entity against specifc commitments, goals and targets along-with reasons in case the same are not met. |
Environment: • GHG Scope 1 & 2 emissions in 2025: 9196.86 tCO2e, 24% decrease from base year 2023 emissions • GHG Scope 3 emissions in 2025: 32,240.21 tCO2e, 19.34% decrease from base year 2023 emissions • 83% of energy needs from renewable sources across owned campuses in India • Certifed for Zero Waste to Landfll in all our own campuses in 2025 • All our owned campuses are free from single use plastics • All our owned campuses have achieved 60% water neutrality Social: • Women represent 34.3% of Hexaware’s workforce • Positive impact on 1,29,455 lives to date • 86% of employees trained in digital and new technologies Governance: • 100% of critical suppliers have been screened for ESG criteria by 2025 • No data breaches in 2025 • 94.13% coverage under information security awareness training* • 100% coverage under the Code of Conduct awareness and training |
- We fell slightly short of 100% coverage due to onboarding transitions, extended leave cases, and limited accessibility for employees working from customer sites. To strengthen compliance, we are providing offline training materials and assessments for such employees and defining training completion as an organisation-level KPI, ensuring full coverage in the next cycle.
Governance, leadership and oversight
- Statement by director responsible for the business responsibility report, highlighting ESG related challenges, targets and achievements (listed entity has flexibility regarding the placement of this disclosure)
At Hexaware, we view ESG as integral to how we operate the business, not a parallel effort. As a technology company, we also view ESG through the choices we make every day: how we build and deliver technology solutions, how we operate our business, and how we utilize innovation to minimize our impact and create long-term value. For CY 2025, our work continued under our Sustainability by Design philosophy, with a clear focus on two things: delivering measurable outcomes and improving the quality, consistency, and transparency of our ESG disclosures as expectations evolve.
Environmental Stewardship
Hexaware’s long-term decarbonization ambition remains steady. Our goal to reach net-zero greenhouse gas emissions by 2040, as approved by the Science-Based Targets initiative (SBTi), continues to inform our plan. In the 2025 calendar year, we participated in the Carbon Disclosure Project (CDP) for the second time and enhanced our reporting on climate-related issues. We also achieved an Ecovadis Gold medal and participated in the Dow Jones Sustainability Index assessment for the first time, earning a high score of 83. As we scale, we are faced with multiple challenges. However, increasing renewable energy adoption across locations, improving Scope 3 measurement, and strengthening supplier data readiness remain essential priorities.
Social Responsibility
In CY 2025, our CSR programs positively impacted more than 1.2 million lives, with a focus on seven key areas, including education, women’s empowerment, and rural prosperity. We continue to work closely with NGO partners to ensure these interventions are sustained, well-governed, and rooted in local needs. For our people, we remained committed to building a workplace where talent can grow and thrive. Through programs such as HexaVarsity and SONIC, we continued to invest in structured learning and capability building to prepare employees for a changing technology landscape. A key challenge as we expand across geographies and roles is to scale a consistent employee experience while maintaining our standards for inclusion, safety, and compliance.
Governance Excellence
Strong governance underpins our ESG commitments. We operate with a comprehensive
code of conduct and precise mechanisms for accountability and transparency. Cybersecurity and data protection remain central to our risk management, especially as digital threats and disclosure expectations continue to rise. We will continue to strengthen controls, oversight, and assurance readiness to ensure our reporting remains credible and decision-useful for stakeholders.
I would like to thank our employees, clients, partners, investors, and communities for their ongoing trust and support. We remain focused on steady, practical progress and clear reporting as we move forward.
Srikrishna Ramakarthikeyan
CEO & Executive Director
- Details of the highest authority responsible for implementation and oversight of the Business Responsibility policy (ies).
The Board of Directors is the highest authority responsible for the implementation and oversight of the Business Responsibility policy (ies). It provides strategic direction and governance to ensure effective policy execution. The Board has delegated the authority to the Chief Risk Officer (CRO) to approve and sign these policies on its behalf, ensuring timely management while maintaining accountability.
- Does the entity have a specified Committee of the Board/Director responsible for decision making on sustainability related issues? (Yes/No). If yes, provide details.
9.
Yes, Hexaware has Board ESG Committee whose roles and responsibilities pertain to the following:
-
Review and evaluate the company’s financial and risk management policies and risk management systems.
-
Review and approve the Business Continuity Plan, climate-related risks under the risk management policy, climate action strategy/ framework.
-
Review the Risk Management and ESG policy.
-
Determine roles and responsibilities of the ESG and Climate Steering Group.
-
Review the climate action strategy presented by management-level committees.
-
Oversee the progress and implementation of strategies.
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10. Details of Review of NGRBCs by the Company.
| Subject for Review | a. Indicate whether review was undertaken by Director/Commitee of the Board/Any other Commitee b. Frequency (Annually/Half yearly/ Quarterly/Any other – please specify) |
|---|---|
| P1 P2 P3 P4 P5 P6 P7 P8 P9 P1 P2 P3 P4 P5 P6 P7 P8 P9 |
|
| Performance against above policies and follow up action |
Yes Annually |
| Compliance with statutory requirements of relevance to the principles, and rectifcation of any non-compliances |
Yes As and when it occurs |
- Has the entity carried out independent assessment/evaluation of the working of its policies by an external agency? (Yes/No). If yes, provide the name of the agency.
P1 P2 P3 P4 P5 P6 P7 P8 P9
Yes
-
Reasonable Assurance BRSR Core by TUV
-
Limited Assurance of SR by TUV
-
Zero Waste to Landfill by TUV
-
ISO 45001, ISO 14001, ISO 50001 by TUV
-
ISO 27001, ISO 22301 (by ISOQAR)
-
SBTi
-
ESG Performance and Ratings:
-
CDP Climate Change Disclosure: Improvement noted from a grade C in 2024 to a grade B in 2025 showing enhanced climate-related performance and management.
-
CDP Water Security Disclosure: Improvement from B- in 2024 to B in 2025, indicating stronger water resource management.
-
S &P Global ESG Scores: Participated for the first time in 2025 and achieved a score of 83 out of 100 (97 percentile)
-
EcoVadis Ratings: Upgrading from Bronze in 2023 to Silver in 2024 and achieving Gold in 2025 with a score of 82, demonstrates continual enhancement in sustainability and responsible business practices.
12. If answer to question (1) above is “No” i.e. not all Principles are covered by a policy, reasons to be stated:
| Question | P1 | P2 | P3 | P4 | P5 | P6 | P7 | P8 | P9 |
|---|---|---|---|---|---|---|---|---|---|
| The entity does not consider the Principles material to its | |||||||||
| business (Yes/No) | |||||||||
| The entity is not at a stage where it is in a position to formulate | |||||||||
| and implement the policies on specifed principles (Yes/No) | |||||||||
| The entity does not have the fnancial or/human and technical | Not | Applicable | |||||||
| resources available for the task (Yes/No) | |||||||||
| It is planned to be done in the next fnancial year (Yes/No) | |||||||||
| Any other reason (please specify) |
SECTION C: Principle-wise performance disclosure
==> picture [31 x 31] intentionally omitted <==
PRINCIPLE 1: BUSINESSES SHOULD CONDUCT AND GOVERN THEMSELVES WITH INTEGRITY, AND IN A MANNER THAT IS ETHICAL, TRANSPARENT AND ACCOUNTABLE.
ESSENTIAL INDICATORS
1. Percentage coverage by training and awareness programs on any of the Principles during the financial year
fnancial year |
|
|---|---|
| S. No. Segment Total number of training and awareness programs held Topics/Principles covered under the training |
% age of people in respective category covered by the awarenessprograms |
| 1. Board of Directors 13 • Information Security & Data Privacy • Prevention of Sexual Harassment • Social Media Policy • ESG • Code of Conduct • Anti-bribery and Anti-corruption • Unconscious Bias • PhishingAwareness 2. KeyManagerial Personnel 3 3.. Employees other than BOD and KMPs 8 |
100% |
| 100% | |
| 100% |
Note: Training session for all applicable principles were conducted and attended by the Board of Directors.
All employees mandatorily require completing all compliance trainings which cover all principles of BRSR.
- Details of fines/penalties/punishment/award/compounding fees/settlement amount paid in proceedings (by the entity or by its directors/KMPs) with regulators/law enforcement agencies/judicial institutions in the financial year in the following format.
| Monetary | ||||||||
|---|---|---|---|---|---|---|---|---|
| Type | NGRBC | Name of the | Amount | Brief of the Case | Has an | Root | CAPA | |
| Principle | regulatory/ | (In INR) | appeal been | Cause | ||||
| enforcement | preferred? | |||||||
| agencies/ | (Yes/No) | |||||||
| judicial | ||||||||
| institutions | ||||||||
| Penalty/ | Principle 1 | Maharashtra | 5,64,958 | 1. Non reversal of GST | No | Its an | audit under | The Company has |
| Fine | State | ITC against Rule 42 | Section 65 of GST Act. | not litigated the |
||||
| Department | and Sec 17(5) | There | was a short | matter further and | ||||
| 2. Interest on wrongful availment and |
reversal GST ITC under rule 42 and Section |
paid off the penalty. Company ensures |
||||||
| utilization of ITC 3. Non-realisation of Export receipts within timeline |
17(5). N o n - r e a l i s a t i o n of Export receipts within timeline |
monthly review of the documentation and returns filed to ensure that the same shall be avoided in |
||||||
| future compliances. | ||||||||
| Penalty/Fine | Principle 1 | Maharashtra | 6,26,061 | GST Applicability on | No | GST RCM Applicability | The Company has | |
| State | Import of Services | on Import of Services | not litigated the |
|||||
| Department | matter further and | |||||||
| paid off the penalty. | ||||||||
| Company ensures |
||||||||
| monthly review of | ||||||||
| the documentation | ||||||||
| and returns filed to | ||||||||
| ensure that the same | ||||||||
| shall be avoided in | ||||||||
| future compliances. |
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| Monetary | |||||||
|---|---|---|---|---|---|---|---|
| Type | NGRBC | Name of the | Amount | Brief of the Case | Has an | Root | CAPA |
| Principle | regulatory/ | (In INR) | appeal been | Cause | |||
| enforcement | preferred? | ||||||
| agencies/ | (Yes/No) | ||||||
| judicial | |||||||
| institutions | |||||||
| Penalty/Fine | Principle 1 | Federal Tax | 2,33,000 | There was some | No | Delay in submission of | Company has applied |
| Authority | delay in submiting | tax registration | for a waiver of the | ||||
| (FTA) - UAE | tax registration for | said penalty paid and | |||||
| Hexaware Novelty | awaiting approval. | ||||||
| Technologies Limited or | |||||||
| which a Penalty leter | |||||||
| has been received, | |||||||
| against which a waiver | |||||||
| request has been | |||||||
| made. Expecting | |||||||
| waiver approval from | |||||||
| FTA before frst tax | |||||||
| return fling | |||||||
| Penalty/Fine | Principle 1 | Gujarat | 1,08,018 | Interest and penalty on | No | It’s an audit under | The Company has |
| State | wrongful availment and | Section 65 of GST Act. | not litigated the |
||||
| Department | utilisation of ITC | There was a short | matter further and | ||||
| reversal GST ITC under | paid off the penalty. | ||||||
| Section 17(5) | Company ensures monthly review of |
||||||
| the documentation | |||||||
| and returns filed to | |||||||
| ensure that the same | |||||||
| shall be avoided in | |||||||
| future compliances. | |||||||
| Penalty/Fine | Principle 1 | Tamil Nadu | 1,15,600 | Interest and penalty on | No | Its an audit under | The Company has |
| State | wrongful availment and | Section 65 of GST Act. | not yet litigated the | ||||
| Department | utilisation of ITC | There was a short | matter further and | ||||
| reversal GST ITC under | the next steps are yet | ||||||
| Section 17(5) | under consideration. Company ensures |
||||||
| monthly review of | |||||||
| the documentation | |||||||
| and returns filed to | |||||||
| ensure that the same | |||||||
| shall be avoided in | |||||||
| future compliances. | |||||||
| Penalty/Fine | Principle 1 | Karnataka | 49,822 | Interest and penalty on | No | Company has wrongly | The Company has |
| State | wrongful disbursement | filed GST refund on | not litigated the |
||||
| Department | of ITC refund | Capital Goods | matter further and | ||||
| paid off the penalty. | |||||||
| Company ensures |
|||||||
| monthly review of | |||||||
| the documentation | |||||||
| and returns filed to | |||||||
| ensure that the same | |||||||
| shall be avoided in | |||||||
| future compliances. |
| Type | NGRBC Principle |
Name of the regulatory/ enforcement agencies/ judicial institutions |
Amount (In INR) |
Monetary Brief of the Case |
Has an appeal been preferred? (Yes/No) Root Cause |
Has an appeal been preferred? (Yes/No) Root Cause |
CAPA | Corporate Overview | Corporate Overview |
|---|---|---|---|---|---|---|---|---|---|
| Penalty/Fine | Principle 1 | Assessment | There is no | Penalty Order passed | - | NeAC had issued SCM | The company has not | ||
| Unit, National Faceless Assessment Centre |
impact on fnancial performance of the entity. The order is frivolous in nature |
u/s 271AA on account of non-furnishing of information as required by TPO |
for penalty under section 271AA for failure to furnish or maintain requisite information related to transfer pricing adjustments for the |
litigated the amount due on account of materiality (being part of a single case). However, we have ensured appropriate d o c u m e n t a t i o n / |
Performance Review | ||||
| without | concerned year. |
explanations to |
|||||||
| considering the submissions made by the company against show cause notice. Considering the |
The company had submitted a detailed response disputing both the specifics and the validity of the penalty. However, the assessing officer proceeded with the penalty order, which the |
mitigate any potential exposure related to such penalties. In the event of an adverse ruling, the company has taken necessary measures, including the fling of appeals. |
Business Segment Review | ||||||
| Penalty/Fine | Principle 1 | Registrar of Companies, |
insignifcance of amount, company has decided to pay of the demand 66,000 |
Delay in Filing Form MR-2 Pertaining |
No | company chose not to contest, considering the amount to be immaterial. Due to Technicality of MCA Portal company |
For correcting the same non-compliance, |
ESG Performance Review | |
| Mumbai | to Appointment of | could not fle Form | t h e C o m p a n y |
||||||
| Setlement | - | - | - | Wholetime Director - |
- | MR-2 within prescribed time for appointment of WTD |
suo moto filed Condonation of delay application with MCA where this penalty was received |
Statutory Reports | |
| Compounding fee Type |
- | - NGRBC Principle |
- - - Non- Monetary Name of the regulatory/enforcement agencies/judicial institutions |
Brief of the Case Has an appeal been preferred? (Yes/No) |
Financial Statements | ||||
| Imprisonment | |||||||||
| None | |||||||||
| Punishment | |||||||||
| Above Amounts | Include Interest as well | ||||||||
| 211 |
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- Of the instances disclosed in Question 2 above, details of the Appeal/Revision preferred in cases where monetary or non-monetary action has been appealed.
Case Details Name of the regulatory/enforcement agencies/judicial institutions NA
4. Does the entity have an Anti-Corruption Policy or Anti-Bribery Policy? If yes, provide details in brief and if available, provide a link to the policy.
Yes, Hexaware has a policy on Anti-Corruption and Anti-Bribery, that details our unwavering commitment towards conducting business with the highest standards of integrity, strictly adhering to both the letter and the spirit of all applicable laws and regulations in every jurisdiction in which we operate. This Policy applies universally to all our employees, third parties, subsidiaries, and affiliates worldwide. For comprehensive details, please refer to our Anti-Bribery and Anti-Corruption policy.
5. Number of Directors/KMPs/Employees against whom disciplinary action was taken by any law enforcement agency for the charges of bribery/corruption.
There have been no disciplinary actions taken by any law enforcement agency regarding charges of bribery or corruption against Directors, Key Management Personnel, or employees.
6. Details of complaints with regard to conflict of interest.
No complaints were received regarding Conflict of interest of the Directors or KMPs.
- Provide details of any corrective action taken or underway on issues related to fines/penalties/ action taken by regulators/law enforcement agencies/judicial institutions, on cases of corruption and conflicts of interest.
Not applicable, as no complaints related to corruption or conflict of interest were received.
- Number of days of accounts payables ((Accounts payable *365)/Cost of goods/services procured) in the following format:
in the following format: |
||
|---|---|---|
| FY 2025 | FY 2024 | |
| Number of days of accountspayables | 108 | 108 |
- Open-ness of business Provide details of concentration of purchases and sales with trading houses, dealers, and related parties along with loans and advances and investments, with related parties, in the following format: (check in detail)
parties, in the |
following format: (check in detail) |
||
|---|---|---|---|
| Parameter | Metrics | FY 2025 | FY 2024 |
| Concentration of Purchases |
a. Purchases from tradinghouses as % of totalpurchases | - | - |
| b. Number of tradinghouses wherepurchases are made from | - | - | |
| c. Purchases from the top 10 trading houses as % of total purchases from tradinghouses. |
- | - | |
| Concentration of Sales |
a. Sales to dealers/distributors as % of total sales | - | - |
| b. Number of dealers/distributors to whom sales are made | - | - | |
| c. Sales to top 10 dealers/distributors as % of total sales to dealers/ distributors |
- | - | |
| Share of RPTs in | a. Purchases(Purchases with relatedparties/Total Purchases) | NIL | NIL |
| b. Sales (Sales to related parties/Total Sales) (in million INR) | 3417 (2.54% of total revenue from operations) |
1619 (1.35% of total revenue from operations) |
|
| c. Loans and advances (Loans and advances given to related parties/Total loans and advances) |
NIL | NIL | |
| d.Investments(Investments in relatedparties/Total Investments made) | NIL | NIL |
LEADERSHIP INDICATORS
- Awareness programs conducted for value chain partners on any of the Principles during the financial year.
| Total number | Topics/principles covered under the training | Topics/principles covered under the training | % age of value chain partners |
|---|---|---|---|
| of awareness | covered (by value of business | ||
| programs held | done with such partners) under | ||
| the awarenessprograms | |||
| Topics covered under this training: | 100% | ||
| • | Ethical conduct, transparency and accountability — business | All value chain partners (by value | |
| integrity, governance and reporting expectations. | of business done) are covered by | ||
| training on various ESG principles. |
-
Legal compliance — adherence to applicable local and international laws and regulations.
-
Environmental responsibility — waste management, emissions reduction, resource conservation and environmental KPIs.
-
Anti-corruption and financial crime prevention — anti-bribery, antifraud and anti-money-laundering controls.
-
Data security and conflict-of-interest management — protecting information and handling conflicts transparently.
-
4 • Labor standards and human rights — prohibition of child, forced or modern slavery; fair working hours; safe workplaces.
-
Forced-labour indicators and prevention — recognizing and eliminating practices such as wage withholding, restriction of movement, debt bondage and abuse.
-
Diversity, Equity & Inclusion (DEI) — DEI training, pay parity and sponsorships/partnerships to promote diversity.
-
Supplier assessment and continuous improvement — Hexaware’s annual ESG assessment and KPI tracking to drive sustainable practices.
-
Community engagement — partnering with local governments and communities to support social and economic wellbeing.
- Supplier onboarding, MSME / ESG / Code of conduct / NDA
2. Does the entity have processes in place to avoid/manage conflict of interests involving members of the Board? (Yes/No) If yes, provide details of the same.
At Hexaware, we have established comprehensive mechanisms to effectively manage conflicts of interest involving our Board members. Our Conflict of Interest Policy, together with our Code of Conduct Policy, mandates that all Board members fully disclose any personal, financial, or external business interests that may potentially conflict with their responsibilities to the company. Any such conflicts must be reported promptly to our Compliance Officer or the Board.
To maintain transparency, we conduct annual affirmations alongside periodic reviews. Our policies also strictly prohibit the misuse of company assets and require adherence to all applicable laws and ethical standards. These measures are designed to protect the interests of all stakeholders and underscore Hexaware’s steadfast commitment to exemplary corporate governance. Hexaware manages potential conflicts of interest through our Anti-Bribery and Anti-Corruption (ABAC) policy, applicable to all employees, vendors, and Board members. For further details, please refer to our Anti-Bribery Anti-Corruption, Code of Conduct and Conflict of Interest Policy.
Note: Suppliers are not classified as trading houses, as such a classification is not applicable to our procurement model and accordingly the reporting is not applicable to us.
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PRINCIPLE 2: BUSINESSES SHOULD PROVIDE GOODS AND SERVICES IN A MANNER THAT IS SUSTAINABLE AND SAFE.
==> picture [199 x 98] intentionally omitted <==
ESSENTIAL INDICATORS
- Percentage of R&D and capital expenditure (CAPEX) investments in specific technologies to improve the environmental and social impacts of product and processes to total R&D and capex investments made by the entity, respectively.
| S. | Segment | FY 2025 | FY 2024 | Details of improvements in environmental and social impacts |
|---|---|---|---|---|
| No. | ||||
| 1. | R&D | 0.005% | 0.006% | In 2024, we supported pioneering R&D-linked CSR initiatives, including |
| IIT Madras Hyperloop innovation and the Young Scientist India program, | ||||
| to advance sustainable technology development and nurture future | ||||
| scientifc talent. | ||||
| In 2025, we continued advancing STEM innovation among young learners | ||||
| through the Young Scientist India–Space Kidz India program, engaging | ||||
| 150 grand fnalists from 2,500 registrations, conducting Space Thiruvizha | ||||
| for 1,600 students with ISRO-led sessions, and ensuring inclusive | ||||
| participation fromgovernment school students | ||||
| 2. | CAPEX | 0.045% | 0.009% | Investments in environmental capital expenditure were focused on |
| upgrading to energy-eficient cooling and lighting systems, enhancing | ||||
| renewable energy utilisation, and strengthening water-management | ||||
| infrastructure across our buildings. |
-
a. Does the entity have procedures in place for sustainable sourcing? (Yes/No)
- Yes, all our procurement follows the principles of sustainable sourcing. Since, we are an IT services company, we do not source any raw materials.
-
b. If yes, what percentage of inputs were sourced sustainably?
We are committed to extending our ethical practices beyond our organization, ensuring the highest level of fairness and integrity when operating with our vendors. Our Supplier Code of Conduct (SCOC) ensures adherence to legal and regulatory compliance practices across all vendors and suppliers in various countries. It is mandatory for all suppliers to sign & adhere the Supplier Code of Conduct which is based on UNGC principles.
Our purchase orders include EHS clauses focused on environmental protection, compliance with adherence to applicable environmental regulations, protection of human rights, and adherence to our Supplier Code of Conduct.
Hexaware prefers suppliers with sustainable practices and who supply items with desired sustainability specifications.
| Product | Process to safely reclaim the product |
|---|---|
| Plastics (Including packaging) | All plastic waste is handed over to authorized vendors for recycling or reuse |
| E- Waste | E-waste is disposed of as per the applicable local rules and regulations while taking care of potential negative impacts. |
| Hazardous Waste | Hazardous waste is disposed of through SPCB-authorized vendors, with manifest confrmations submited to the authority post-disposal |
| Other Waste | All other waste is handed over to authorized vendors for proper disposal |
- Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes/No). If yes, whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted to Pollution Control Boards? If not, provide steps taken to address the same. Not Applicable
LEADERSHIP INDICATORS
- Has the entity conducted Life Cycle Perspective/Assessments (LCA) for any of its products (for manufacturing industry) or for its services (for service industry)? If yes, provide details in the following format?
| NIC Code | Name of | % of total | Boundary for which | Whether conducted | Results communicated in |
|---|---|---|---|---|---|
| Product/ | Turnover | the Life Cycle | by independent | public domain (Yes/No) If | |
| Service | contributed | Perspective/Assessment | external agency | yes, provide the web-link. | |
| was conducted | (Yes/No) | ||||
| We | have not conducted any LCA for any of our services for the reporting | period. |
- If there are any significan t social or environmental concerns and/or risks arising from production or disposal of your products/services, as identified in the Life Cycle Perspective/Assessments (LCA) or through any other means, briefly describe the same along-with action taken to mitigate the same.
Name of Product/Service Description of the risk/concern Description of the risk/concern Action Taken Action Taken Not Applicable. We have not conducted any LCA for any of our services for the reporting period.
- Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing industry) or providing services (for service industry ).
Not Applicable. We are an IT services company, we don’t manufacture any products.
- Of the products and packaging reclaimed at end of life of products, amount (in metric tons) reused, recycled, and safely disposed, as per the following format:
Not applicable. We are an IT services company, and we don’t manufacture any products.
- Reclaimed products and their packaging materials (as percentage of products sold) for each product category.
Indicate product category Reclaimed products and their packaging materials as % of total products sold in respective category
Not applicable since we are an IT services company and we do not manufacture any products.
3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end of life, for (a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.
The Company is not a product company. It is a provider of digital transformation, consulting and business process services and solutions. It has implemented a robust waste management system of collection, segregation, storage, and disposal. The Company has established processes for managing both hazardous and non-hazardous waste ensuring that all waste generated from its activities is reused, repurposed, or recycled through authorized recyclers and vendors.
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PRINCIPLE 3: BUSINESSES SHOULD RESPECT AND PROMOTE THE WELL-BEING OF ALL EMPLOYEES, INCLUDING THOSE IN THEIR VALUE CHAINS.
==> picture [199 x 65] intentionally omitted <==
ESSENTIAL INDICATORS
1. a. Details of measures for the well-being of employees:
| Category | % of employees covered by | % of employees covered by | % of employees covered by | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total | Health Insurance | Accident | Insurance | Maternity | Benefts | Paternity | Benefts | DayCare Facilities* | ||||
| (A) | Number | % | Number | % | Number | % | Number | % | Number | % | ||
| (B) | (B/A) | (B) | (B/A) | (D) | (D/A) | (E) | (E/A) | (F) | (F/A) | |||
| Permanent Employees | ||||||||||||
| Male | 20556 | 19583 | 95% | 13931 | 68% | - | - |
18205 |
89% | - | - | |
| Female | 10853 | 10092 | 93% | 6369 | 59% | 9728 | 90% | - | - | - | ||
| Others | 1 | 1 | 100% | 1 | 100% | - | - | 1 | 100% | - | - | |
| Total | 31410 | 29676 | 94% | 20301 | 65% | 9728 | 90% | 18206 | 89% | - | - | |
| Spending | on measures towards the well-being of employees and workers | (including | permanent and other | |||||||||
| than permanent) | in the following format: | |||||||||||
| FY | 2025 | FY 2024 | ||||||||||
| Cost incurred on well-beingmeasures as a % of total revenue of the Company | 0.75% | 0.71% |
- b. Spending on measures towards the well-being of employees and workers (including permanent and other than permanent) in the following format:
Note: Staff Wellbeing expenditure includes Employee Insurances (Medical, Life, Social, OPD), Medical check ups, Wellness awareness programs, EAP, counselling sessions, gym, sports facilities etc.
2. Details of retirement benefits for Current and Previous FY
| FY 2025 | FY 2024 |
|---|---|
| No. of employees covered as a % of total employees Deducted and deposited with the authority (Yes/No/NA) |
No. of employees covered as a % of total employees Deducted and deposited with the authority (Yes/No/NA) |
| 100% Yes |
100% Yes |
| 100% No |
100% No |
| 12.12% Yes |
17.80% Yes |
| 0.03% No |
0.03% No |
| 4.80% Yes |
4.15% Yes |
-
All retirement benefits are extended to India permanent employees. Global employees are governed by laws applicable in their respective countries
-
PF is applicable for Full Term employees. This excludes trainees who are on stipend.
-
No deduction done for Gratuity as it is a CTC component. In case of funded Gratuity, the funds are invested in company’s Gratuity trust.
-
All eligible employees covered under the Employees State Insurance Act (“ESIC”), 1948, are provided the benefit.
-
Eligible employees participate in Superannuation retirement benefit program.
-
NPS is a voluntary contribution
3. Accessibility of workplaces - Are the premises/offices of the entity accessible to differently abled employees, as per the requirements of the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this regard.
Yes. Hexaware ensures that its premises and offices are accessible to differently abled employees in compliance with the Rights of Persons with Disabilities Act, 2016. Our infrastructure provides barrier-free access to common areas and transportation.
Our office spaces are designed to offer height-adjustable workstations, wheelchair parking areas, access ramps at entrances, etc. We regularly assess our facilities to evaluate the overall accessibility of key amenities, implementing appropriate measures to ensure the full inclusion of people with disabilities.
4. Does the entity have an Equal Opportunity Policy as per the Rights of Persons with Disabilities Act, 2016? If so, provide a web link to the policy.
Yes, as mentioned in our Code of Conduct and Diversity, Equity & Inclusion (DEI) Policy, Hexaware is committed to promoting a diverse, inclusive, and equitable workplace for all individuals, including transgender persons and persons with disabilities, in accordance with the Transgender Persons (Protection of Rights) Act, 2019, the Rights of Persons with Disabilities (RPwD) Act, 2016, and other applicable laws. Hexaware is an equal opportunity employer, affirming its commitment to providing fair employment opportunities and inclusive workplace practices for persons with disabilities, including specific initiatives to identify and enable suitable roles. Our policies are available here: Code of Conduct Policy and DEI Policy.
5. Return to work and Retention rates of permanent employees that took parental leave.
| Gender | Permanent Employees* |
|---|---|
| Return to work Rate (%) Retention Rate (%) |
|
| Male | 97% 84% |
| Female | 65% 62%* |
| Total | 88% 77% |
- Hexaware plans to support women returning from maternity leave through enhanced flexibility, including up to six months of work-from-home option.
6. Is there a mechanism available to receive and redress grievances for the following categories of employees? If yes, give details of the mechanism in brief.
| 1. | Permanent Employees | At Hexaware, our grievance policies are crafted to uphold a safe and respectful workplace |
|---|---|---|
| for everyone. Through our Whistleblower Policy, we cultivate an environment of open | ||
| communication, encouraging our employees to promptly report any unethical behaviour, | ||
| 2. | Other than Permanent Employees |
suspected fraud, or breaches of our Code of Conduct. To safeguard their privacy, we ensure that the identities of whistleblowers remain strictly confdential. |
Our Whistleblower Committee, entrusted with investigate these concerns, consists of our Chief Finance Officer and Chief Operating Officer. In instances where a complaint involves a committee member, the matter is escalated to our CEO, who may either take direct action or initiate an independent investigation. For further information, please refer to our Whistleblower Policy
7. Membership of employees in association(s) or Unions recognized by the listed entity
| Category | FY 2025 FY 2024 |
|---|---|
| Total employees/ workers in respective categories (A) No. of employees/ workers in respective category, who are part of association(s) or Union (B) % (B/A) Total employees/ workers in respective category (C) No. of employees/ workers in respective category, who are part of association(s) or Union (D) % (D/C) |
|
| Permanent Employees | |
| Total | 33844 121 0.36% 32309 14 0.043% |
| Male | 22224 87 0.39% 21372 13 0.06% |
| Female | 11618 34 0.29% 10937 1 0.01% |
| Others | 2 0 0% - - - |
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8. Details of training given to employees
| Category | FY 2025 | FY 2024 |
|---|---|---|
| Total On Health and safety measures On Skill upgradation |
Total On Health and safety measures On Skill upgradation |
|
| No (A) No (B) % (B/A) No (C) % (C/A) |
No (D) No (E) % (E/D) No (F) % (F/D) |
|
| Employees | ||
| Male | 22224 22224 100% 20512 92.29% |
21372 21372 100% 16666 77.98% |
| Female | 11618 11618 100% 10809 93.03% |
10937 10937 100% 9202 84.14% |
| Others | 2 2 100% 2 100% |
- - - - - |
| Total | 33844 33844 100% 31321 92.54% |
32309 32309 100% 25868 80.06% |
9. Details of performance and career development reviews of employees and workers:
| Category | FY 2025 | FY 2024 |
|---|---|---|
| Total (A) No (B) %(B/A) |
Total (C) No (D) %(D/C) |
|
| Employees | ||
| Male | 22,224 16,403 73.80% |
21372 15274 71.47% |
| Female | 11,618 8,073 69.48% |
10937 7482 68.41% |
| Others | 2 0 0.00% |
- - - |
| Total | 33,844 24,476 72.32% |
32,309 22,756 70.43% |
Note: Performance and Career development reviews are conducted for the eligible permanent employees (onboarded on or before 30[th] September FY).
10. Health and Safety Management System
- a. Whether an occupational health and safety management system has been implemented by the entity? (Yes/ No). If yes, the coverage of such a system?
Yes. Hexaware is committed to the health and safety of its employees and maintains ISO 45001:2018 certification covering 84% of its operational locations. Our Health, Safety, and Environment management system is implemented across sites with continuous monitoring through internal and external audits to ensure compliance with statutory and regulatory requirements. We also undertake various occupational health initiatives, including ergonomic support and employee wellness programs. For more information, please refer to our detailed disclosures.
b. What are the processes used to identify work related hazards and assess risks on a routine and non-routine basis by the entity?
Yes, our primary goal is to reduce workplace accidents through comprehensive hazard identification, risk assessment, and the implementation of preventive control measures and inspections. We have established safety committees at all locations to oversee and manage employee health and safety. We also have Occupational Health and Safety Policy to ensure healthy and safe working conditions to all our employees.
c. Whether you have processes for employees to report the work-related hazards and to remove themselves from such risks. (Yes/No)
Yes, we have comprehensive processes in place to report work-related hazards for employees. We give utmost importance to the health & safety of employees. We are certified with ISO 45001 standard. We have processes for employees to report work related hazards & to remove themselves from such risks.
Methodology :
1. Hazard Identification & Risk Assessment
-
Hexaware conducts regular (routine) and ad-hoc (non-routine) risk assessments at all office locations to identify work-related hazards, including ergonomic, electrical, fire, and psychosocial risks.
-
Employees are trained to recognize hazards during onboarding and through periodic safety awareness sessions.
2. Reporting Mechanisms
-
Employees can report hazards or unsafe conditions through:
-
Direct communication with their immediate supervisor or project manager.
-
Emailing the admin team or designated HR contact.
– Submitting issues via the internal ticketing/helpdesk system “AskGenie”
• Anonymous reporting is supported via Whistleblower mechanism, email or suggestion boxes at select locations, ensuring employees can raise concerns without fear of retaliation.
3. Right to Refuse Unsafe Work
• Hexaware’s Health & Safety Policy empowers employees to remove themselves from situations they reasonably believe present an imminent danger to their health or safety.
-
Employees are encouraged to immediately inform their supervisor if they encounter such situations.
-
No disciplinary action is taken against employees who exercise this right in good faith.
4. Investigation & Corrective Action
All reported hazards are logged, investigated, and tracked to closure by the admin team.
• Corrective and preventive actions are implemented promptly, and outcomes are communicated to the reporting employee and relevant teams.
5. Continuous Improvement
Incident and hazard reports are reviewed periodically to identify trends and improve controls.
-
Feedback from employees is used to enhance the occupational health and safety management system.
d. Do the employees of the entity have access to non-occupational medical and healthcare services? (Yes/No)
Yes. Hexaware is committed to employee wellness under the philosophy of “Wellness before Business.” Our Wellness Corner app provides employees and their families with convenient access to healthcare services, including doctor consultations, live wellness sessions, and discounted medicines. We maintain partnerships with healthcare providers to offer a broad range of non-occupational medical benefits such as preventive health check-ups, sick bay rooms, dietician consultations via chat, lab testing, and 24/7 online pharmacy services, all accessible through our internal wellness portal.
Additionally, our Employee Assistance Program (EAP) offers confidential mental health support, counselling, awareness sessions, work-life balance assistance, legal and financial advice, and health risk assessments. Under the FITHexaware initiative, we provide mental health and wellness training programs covering physical, mental, and financial well-being to equip our workforce with resources for sustained well-being.
11. Details of safety related incidents, in the following format
| Sr. No. Safety Incident/Number |
Category | FY 2025 | FY 2024 |
|---|---|---|---|
| 1. Lost Time Injury Frequency Rate (LTIFR) (per one million- person hours worked) |
Employees | 0 | 0 |
| Workers | 0 | 0 | |
| 2. Total recordable work-related injuries |
Employees | 0 | 0 |
| Workers | 0 | 0 | |
| 3. No. of fatalities |
Employees | 0 | 0 |
| Workers | 0 | 0 | |
| 4. High consequence work-related injury or ill health (excluding fatalities) |
Employees |
0 | 0 |
| Workers | 0 | 0 |
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12. Describe the measures taken by the entity to ensure a safe and healthy workplace.
Hexaware Technologies is committed to maintaining a safe and healthy workplace for all employees, contractors, and stakeholders, including subcontractors and business partners operating on company premises. Our policy complies with legal and industry standards, including ISO 45001 certification, and promotes a safety-first culture through regular training, consultation, and robust performance monitoring.
Key measures include:
-
Comprehensive incident management covering the reporting of near misses, incident analysis, and corrective actions to prevent recurrence.
-
Inclusive Health & Safety Committees involving employees and contract workers to ensure active participation in safety governance.
-
Extensive training and awareness programs, including employee induction, refresher courses, mock drills, and online learning modules.
-
Safety interventions such as work permits, and targeted policies addressing women’s safety, lone working, transport, travel, and construction safety.
-
Well-equipped medical facilities including round-the-clock first aid centres, telemedicine services, and ambulance arrangements.
-
Regular Health Risk Assessments addressing ergonomic risks, musculoskeletal disorders, mental and emotional well-being, nutrition counselling, and physical fitness programs.
14. Assessments for the year
| Assessments for the year | |
|---|---|
| % of your plants and ofices that were assessed (by entity or statutory | |
| authorities or third parties) | |
| Health and safety practices (ISO 45001) | 84% of all our offices in India are internally assessed on all Health and |
| Safety practices. | |
| Working Conditions (ISO 14001, 45001) | 84% of all our ofices in India are internally audited on working conditions. |
| Energy Management Systems (ISO 50001) | 84% of all our ofices in India are assessed on Energy Management Systems. |
15. Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on significant risks/concerns arising from assessments of health and safety practices and working conditions.
Aspect: Spillage of Chemical while used by housekeeping staff
Controls in place:
-
a. Wearing of gloves mandatory while using the chemicals.
-
b. Optimized usage of Chemicals to prevent excess use.
-
c. Appropriate actions to rectify the same immediately.
-
d. Training on HS.
Aspect: Health & safety of employees & subcontractors working on the premises
Controls:
-
Special health programs such as care for expectant mothers ensuring comfort and safety.
-
Environmental monitoring of air quality, lighting, and noise levels and promotion of sustainable practices like use of green chemicals.
-
Behaviour-Based Safety & Health (BBS&H) initiatives to foster a proactive safety culture.
-
Hazard Identification and Risk Assessment (HIRA) processes to identify, document, and mitigate workplace risks.
-
Periodic and annual audits conducted internally and by third-party accredited agencies to ensure compliance and continual improvement.
-
Vendor management practices including adherence to Food Safety and Standards Authority of India (FSSAI) regulations for on-premises services.
Our Health & Safety Committee oversees compliance while the Corporate Affairs team, Chief People Officer, and department heads drive the goal of achieving zero workplace incidents. Internal audits and quality management teams monitor continuous process improvements.
-
a. Carrying out food and water lab test to ensure employee safety.
-
b. While enrolling for gym, undertaking from the employees are taken to ensure they are free from any ailments. c. Doctor on call service available along with medical room.
-
d. Tracking of Chronic Illness of employees, periodic health checkups for employees.
-
e. Employee Assistance Program (EAP).
-
f. Ensure appropriate tests are carried out & progress is tracked.
Aspect: Safety of the Campus
Controls:
-
a. Physical security guards are posted. Gates are operated in a stipulated time frame.
-
b. Guards are trained.
Aspect: Safety of company assets
For detailed information, please refer to Occupational Health and Safety Policy.
Controls:
- a. Ensuring all the materials are moved with appropriate gate pass with proper approval
13. Number of Complaints on the following made by employees and workers :
| FY 2025 | FY 2024 | |
|---|---|---|
| Filed during the year Pending resolution at the end of year Remarks |
Filed during the year Pending resolution at the end of year Remarks |
|
| Working Condition | 0 | 0 |
| Health and Safety | 0 | 0 |
We ensure that all materials are moved only with the appropriate gate pass and proper approval.
LEADERSHIP INDICATORS
-
Does the entity extend any life insurance or any compensatory package in the event of death of (A) Employees (Yes/No) (B) Workers (Yes/No).
-
(A) Employees: Yes
-
(B) Workers: NA
Yes, the Company has life insurance coverage for all employees across geographies.
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2. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and deposited by the value chain partner.
Suppliers are required to adhere to our Supplier Code of Conduct (SCoC), which reflects our legal and ethical expectations and is rooted in UNGC principles. The SCoC emphasizes protecting human rights, ensuring fair and discrimination-free conduct, elimination of forced and child labour, and strong corporate governance across the supply chain.
To ensure compliance, Hexaware conducts periodic audits and inspections of suppliers and vendors, including reviewing adherence to labour laws and timely deduction and deposit of statutory dues across all jurisdictions of operation. Internal auditors and external compliance partners are engaged to assess supplier compliance thoroughly.
We maintain the right to take corrective actions based on audit outcomes, including potential contract termination for violations, to uphold integrity within our supply chain.
- Provide the number of employees/workers having suffered high consequence work related injury/ill-health/ fatalities (as reported in Q11 of Essential Indicators above), who have been rehabilitated and placed in suitable employment or whose family members have been placed in suitable employment:
| Total no. of afected employees/workers |
Total no. of afected employees/workers |
No. of employees/workers that are rehabilitated and placed in suitable employment or whose family members have beenplaced in suitable employment |
No. of employees/workers that are rehabilitated and placed in suitable employment or whose family members have beenplaced in suitable employment |
|
|---|---|---|---|---|
| FY 2025 | FY 2024 | FY 2025 | FY 2024 | |
| Employees | 0 | 0 | 0 | 0 |
| Workers | - | - | - | - |
- Does the entity provide transition assistance programs to facilitate continued employability and the management of career endings resulting from retirement or termination of employment? (Yes/No)
No
- Details on assessment of value chain partners:
| % of value chainpartners(byvalue of business done with suchpartners)that were assessed | |
|---|---|
| Health and safety practices | 0 |
| WorkingConditions | 0 |
-
We currently conduct ESG and human rights due-diligence for 100% of our critical vendors as part of our supply-chain risk management framework during supplier onboarding
-
Provide details of any corrective actions taken or underway to address significant risks/concerns arising from assessments of health and safety practices and working conditions of value chain partners.
Hexaware’s assessment of health and safety practices within our value chain partners revealed no significant risks, hence no corrective actions are required. We continue to uphold rigorous safety standards and actively monitor conditions to ensure ongoing compliance and well-being.
PRINCIPLE 4: BUSINESSES SHOULD RESPECT THE INTERESTS OF AND BE RESPONSIVE TO ALL ITS STAKEHOLDERS.
==> picture [132 x 31] intentionally omitted <==
ESSENTIAL INDICATORS
-
Describe the processes for identifying key stakeholder groups of the entity.
-
Hexaware identifies and prioritizes its stakeholders based on their impact on the company and their ability to influence business operations. Stakeholder engagement is a continuous, year-round process grounded in principles of openness, transparency, and integrity, reaching across the organization through a blend of formal and informal mechanisms.
As part of its materiality assessment, Hexaware has identified six key stakeholder groups: investors/shareholders, clients, employees and subcontractors, suppliers and partners, government/regulators, and the community. The ESG Committee of the Board provides oversight and annually reviews the relevance of material matters, incorporating stakeholder views to ensure alignment with evolving expectations.
Our prioritization considers factors such as impact, influence, legitimacy, urgency, and diversity of perspectives to foster inclusive engagement. Stakeholder inputs are systematically integrated into strategic and operational decision-making, providing valuable insights into emerging risks and opportunities. This robust approach enables Hexaware to address stakeholder concerns effectively and sustain long-term, trust-based relationships.
- List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group.
| Stakeholder | Whether identifed | Channels of communication | Channels of communication | Frequency | Purpose and scope of | |
|---|---|---|---|---|---|---|
| group | as Vulnerable | (Email, SMS, Newspaper, | of engagement | engagement including key | ||
| and Marginalized | Pamphlets, Advertisement, | (Annually/Half | topics and concerns raised | |||
| Group (Yes/No) | Community Meetings, Notice | yearly/Quarterly/ | during such engagement | |||
| Board, Website), Other | others – please | |||||
| specify) | ||||||
| External Stakeholders | ||||||
| Investors | No | • | Investors calls, emails, and | Ongoing | • | To answer queries of |
| personal meetings | investors on ambitions and | |||||
| • | Analyst meets. | progress of Companies | ||||
| • | Conferences (including broker-led events) |
• | B u i l d t r a n s p a r e n c y w i t h ex i s t i n g a n d potential investors. |
|||
| • | Quarterly results | • | To help resolve queries | |||
| • | Annual General Meeting | relating to their shareholding | ||||
| • | Sustainability report | |||||
| • | Financial reports | |||||
| • | India stock exchange flings (NSE and BSE) |
|||||
| • | Press releases | |||||
| • | Social media | |||||
| Clients | No | • | Client visits and meetings | Ongoing | • | Engage with clients on all |
| • | Customer satisfaction surveys |
services, including climate change solutions. |
||||
| • | Email Communications | • | Seek client feedback on our solutions and services and |
|||
| • | Responses to RFIs/RFPs | continuously improve to | ||||
| meet their expectations. | ||||||
| • | Develop relationships and | |||||
| partnerships with clients | ||||||
| enabling delivery of high- | ||||||
| quality client services |
||||||
| and solutions |
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| Stakeholder | Whether identifed | Channels of communication | Channels of communication | Frequency | Purpose and scope of | |
|---|---|---|---|---|---|---|
| group | as Vulnerable | (Email, SMS, Newspaper, | of engagement | engagement including key | ||
| and Marginalized | Pamphlets, Advertisement, | (Annually/Half | topics and concerns raised | |||
| Group (Yes/No) | Community Meetings, Notice | yearly/Quarterly/ | during such engagement | |||
| Board, Website), Other | others – please | |||||
| specify) | ||||||
| Government | No | • | Engagement with | Ongoing | • | Participate in forums |
| and Regulatory | government and | to strengthen the |
||||
| Bodies | global forums | adoption of responsible | ||||
| • | Policy advocacy | business practices. | ||||
| and representations | • | Participate / assist in the | ||||
| • | Engagement with industry, government |
development of regulations / public policies. |
||||
| and regulatory bodies | • | Share a perspective |
||||
| on global standards |
||||||
| and alignment with |
||||||
| international benchmarking | ||||||
| Communities | Yes | • | Meetings with associations | Ongoing | • | E n a b l e a cce s s to |
| / NGOs | digital skilling. | |||||
| • | Local | • | Serve the community |
|||
| community interactions | through Tech for programs | |||||
| • | Social media | in education, healthcare, and governance. |
||||
| • | Enable participation of |
|||||
| diverse communities in |
||||||
| the economy. | ||||||
| • | CSR engagement | |||||
| Suppliers | No | • | Supplier engagement | Ongoing | • | Provide an opportunity to |
| on ESG | raise concerns. | |||||
| • | Training and development | |||||
| • | Stronger partnerships | |||||
| • | Demand sustainability | |||||
| • | Ethical business conduct | |||||
| Internal Stakeholders | ||||||
| Employees | No | • | Whistleblower mechanism | Ongoing | • | Communicate the employee |
| • | Employee engagement | value proposition. | ||||
| initiatives such as | • | Keep a finger on pulse of | ||||
| Townhall, Email | employee engagement. | |||||
| Communication, internal interactive platform |
• | Provide an opportunity to raise concerns. |
||||
| • | Training and development | |||||
| • | Employee recognition and | |||||
| engagement activities | ||||||
| • | Performance review and | |||||
| career development | ||||||
| • | Employee health, safety, | |||||
| and wellbeing |
LEADERSHIP INDICATORS
- Provide the processes for consultation between stakeholders and the Board on economic, environmental, and social topics or if consultation is delegated, how is feedback from such consultations provided to the Board.
At Hexaware, we have identified our most material issues through a rigorous, data-driven, and consultative process. We shortlisted and prioritised these key topics based on their significance to both our stakeholders and our business operations. To ensure ongoing oversight and alignment, we held regular meetings to keep the Board’s sub-committees informed and up to date.
- Whether stakeholder consultation is used to support the identification and management of environmental and social topics (Yes/No). If so, provide details of instances as to how the input received from stakeholders on these topics was incorporated into policies and activities of the entity.
Yes, stakeholder consultation is used to support the identification and management of environmental and social topics. Below are the details of how inputs received from stakeholders are incorporated into the entity’s policies and activities:
Employees – Regular volunteering initiatives are organized to engage employees. Feedback and suggestions from these initiatives are used to shape the company’s CSR programs, ensuring alignment with employee values and societal needs.
Customers – During their visits to company campuses, customers are engaged in discussions about environmental and social topics. Their inputs are taken into account to improve sustainability practices and enhance the company’s social impact.
Investors and Shareholders – Regular communication and reporting ensure that investors and shareholders are informed about the company’s CSR initiatives. Their feedback is considered in refining strategies to ensure longterm value creation that aligns with societal expectations.
Suppliers – Collaboration with suppliers focuses on promoting sustainable practices across the supply chain. Supplier feedback is incorporated into policies to ensure ethical sourcing and environmentally responsible operations.
Society at Large – Engagement with the broader community through outreach programs and initiatives helps identify pressing social and environmental concerns. These insights are integrated into the company’s CSR activities to address key societal challenges.
- Provide details of instances of engagement with, and actions taken to, address the concerns of vulnerable/ marginalized stakeholder groups.
At Hexaware, our Corporate Social Responsibility (CSR) initiatives are thoughtfully designed to create meaningful and lasting impact across diverse and vulnerable communities. Guided by direct feedback from local stakeholders, we have developed programmes that holistically address education, skill development, healthcare access, women’s empowerment, and comprehensive support for marginalised groups, ensuring inclusive growth and sustainable development.
Education and Skill Development
Recognising education as a key driver of empowerment, we have launched scholarship programmes, digital learning classrooms, and school sanitation projects to improve access to quality education in underserved areas. Through collaborations with partners such as Katalyst and other NGOs, we provide engineering scholarships, mentorship, and life skills coaching, particularly targeting girls and youth from marginalised backgrounds. To tackle unemployment among vulnerable groups, we run tailored skill development and vocational training programmes that facilitate meaningful employment and foster entrepreneurship. Initiatives like Purnkuti’s Dhara Project and Pankh (TRRAIN) empower women and persons with disabilities (PwDs) by developing their vocational skills and supporting micro-business creation.
Healthcare Access and Support
In response to health challenges faced by rural and underprivileged populations, Hexaware organises free eye camps, provides prosthetic limbs to amputees, and offers early intervention programmes for children with developmental disorders. Targeted health interventions also include cataract surgeries for elderly populations and nutritional monitoring for children in shelters, ensuring holistic well-being. Partners such as V-Excel further support PwDs through therapy, parental counselling, and community integration services.
Women’s Empowerment
We are deeply committed to advancing gender equality through multiple initiatives that promote women’s entrepreneurship, financial literacy, and education. We provide scholarships for girls pursuing engineering and support safe shelters for girl children of sex workers and survivors of trafficking, collaborating with organisations like Apne Aap Women’s Collective and Rainbow Home. These shelters offer protection, education, vocational
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training, and healthcare, addressing both immediate safety and long-term empowerment. Additionally, we work with NGOs such as TWEET Foundation to support transgender individuals by facilitating access to shelter, skillbuilding, legal aid, healthcare, and employment readiness, alongside advocacy for gender-sensitive policies and inclusive hiring practices.
Support for Marginalised and Vulnerable Groups
Our CSR efforts extend to children at risk, including orphans, destitute and street children, through partnerships with organisations like the India Sponsorship Committee and Vidya & Child. These programmes provide nutrition, counselling, education, and extracurricular activities to nurture emotional well-being and holistic development. For PwDs and individuals with special needs, we implement focused skill training, job placements, and ongoing community support to promote social inclusion and independence.
Rural and Tribal Community Development
Recognising the interconnected challenges faced by rural and tribal populations, Hexaware collaborates with foundations such as Seva Sahayog Foundation to implement integrated village development projects. These initiatives combine education, healthcare, sustainable agriculture training, women’s economic empowerment, and digital learning access, fostering self-sufficiency and improved quality of life. Special emphasis is placed on supporting farmers, women entrepreneurs, children, and vulnerable elders through tailored interventions.
Engagement and Impact Monitoring
Across all our CSR activities, we engage in continuous dialogue with our stakeholders to ensure that programmes remain relevant and effective. We work closely with multiple NGO partners and maintain robust impact tracking mechanisms to measure outcomes and refine our approach, thereby ensuring transparency, accountability, and meaningful transformation.
Through these comprehensive efforts, Hexaware strives to build inclusive communities where vulnerable groups— including women, children, PwDs, transgender individuals, rural and tribal populations—are empowered to lead healthier, more prosperous lives. For more information, please visit our Environmental, Social & Governance page.
PRINCIPLE 5: BUSINESSES SHOULD RESPECT AND PROMOTE HUMAN RIGHTS.
==> picture [199 x 31] intentionally omitted <==
ESSENTIAL INDICATORS
- Employees and workers who have been provided training on human rights issues and policy (ies) of the entity, in the following format.
| FY 2025 | FY 2024 |
|---|---|
| Total (A) No. of employees/ workers covered (B) % (B/A) |
Total (C) No. of employees/ workers covered (D) % (D/C) |
| Employees | |
| 31410 27917 88.87% |
29986 29986 100% |
| 2434 748 30.73% |
2323 2323 100% |
| 33844 25347 84.70% |
32309 32309 100% |
2. Details of minimum wages paid to employees and workers.
| FY 2025 | FY 2024 |
|---|---|
| Equal to minimum wage More than minimum wage |
Total (D) Equal to minimum wage More than minimum wage |
| No (B) % (B/A) No (C) % (C/A) |
No (E) % (E/D) No (F) % (F/D) |
| Employees | |
| Permanent | |
| 989 4% 25205 96% |
24630 692 3% 23938 97% |
| 376 2% 16512 98% |
15935 291 2% 15645 98% |
| 613 7% 8693 93% |
8695 401 5% 8293 95% |
| Other thanpermanent | |
| 63 6% 1046 94% |
793 102 13% 691 87% |
| 38 6% 612 94% |
489 39 7% 453 93% |
| 25 5% 434 95% |
304 63 21% 238 79% |
Note: Data pertaining to India geography only
3. Details of remuneration/salary/wages, in the following format :
- a. Median Remuneration/wages:
| 3. a. |
Details of remuneration/salary/wages, in the following format : Median Remuneration/wages: |
ion/salary/wages, in the following format : wages: |
ion/salary/wages, in the following format : wages: |
ion/salary/wages, in the following format : wages: |
ion/salary/wages, in the following format : wages: |
|---|---|---|---|---|---|
| b. | Male Female Number Median remuneration/salary/ wages of respective category (INR) Number Median remuneration/salary/ wages of respective category (INR) Board of Directors (BoD) 3 24,235,831.00 1 11,634,332.00 Key Managerial Personnel 2 174,062,278 1 5,000,000 Employees other than BoD and KMP 22224 1,586,714.4 11617 744,958.76 Gross wages paid to females as % of total wages paid by the entity, in the following format: FY 2025 FY 2024 Gross wagespaid to females as % of total wages 24% 23% |
Male Female Number Median remuneration/salary/ wages of respective category (INR) Number Median remuneration/salary/ wages of respective category (INR) |
|||
| 3 24,235,831.00 1 11,634,332.00 |
|||||
| 2 174,062,278 1 5,000,000 |
|||||
| 22224 1,586,714.4 11617 744,958.76 |
|||||
| FY 2025 | FY 2024 | ||||
| 24% | 23% |
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4. Do you have a focal point (Individual/Committee) responsible for addressing human rights impacts or issues caused or contributed to by the business? (Yes/No)
Yes. Hexaware addresses human rights issues through multiple mechanisms including an internal committee, a Whistleblower mechanism, and HR Compliance functions. The internal committee, headed by Chief People Officer is responsible for overseeing and addressing human rights matters to ensure effective management and resolution of concerns across the organization.
- Describe the internal mechanisms in place to redress grievances related to human rights issue.
Hexaware ensures the protection of human rights through comprehensive policies and compliance training, including annual refresher training and HR Connects sessions. We provide robust grievance mechanisms where employees and stakeholders can raise concerns related to human rights or ethical issues. These include confidential channels and designated contact points, ensuring that all concerns are addressed promptly and without fear of retaliation or discrimination. Detailed information on the grievance process is communicated internally to employees and is supported by the Whistleblower policy.
10. Assessments for the year
| Assessments for the year | |
|---|---|
| Section | % of your plants and ofices that were assessed (by entity or statutory authorities |
| or thirdparties) | |
| Sexual Harassment | 100% |
| Discrimination at workplace | 100% |
| Child Labor | 100% |
| Forced Labor/InvoluntaryLabor | 100% |
| Wages | 100% |
- Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the assessments at Question 10 above.
There were no significant risks / concerns arising from the human rights assessments.
LEADERSHIP INDICATORS
6. Number of Complaints on the following made by employees and workers:
| FY 2025 | FY 2024 | |
|---|---|---|
| Filed during theyear Pending resolution at the end ofyear |
Filed during theyear Pending resolution at the end ofyear |
|
| Sexual Harassment | 15 4 |
9 3 |
| Discrimination at workplace | - - |
- - |
| Child Labor | - - |
- - |
| Forced Labor/InvoluntaryLabor | - - |
- - |
| Wages | - - |
1 1 |
| Other human rights related issues | 139 4 |
67 0 |
- Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, in the following format:
and Redressal) Act, 2013, in the following format: |
||
|---|---|---|
| FY 2025* | FY 2024 | |
| Total Complaints reported under Sexual Harassment on of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH) |
15 | 9 |
| Complaints on POSH as a % of female employees/workers | 0.13% | 0.08% |
| Complaints on POSH upheld | 6 | 3 |
- Higher numbers in 2025 due to increased awareness
8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases.
The Company strictly forbids any form of retaliation against anyone who reports a suspected episode of Sexual Harassment or cooperates in an investigation related to such reports. This non-retaliation commitment is a cornerstone of our organizational values. Retaliation by managers, co-workers, or any other individuals is not tolerated.
Anyone experiencing intimidation, pressure to withdraw a case, threats, or any form of retaliation should immediately report the matter to their Manager, HR, or the Internal Committee (IC). If reported to the Manager or HR, the information will be promptly escalated to the IC. Additionally, complainants can escalate concerns of retaliation to higher authorities where applicable, seeking suitable remedies without fear of victimization.
Please refer to our detailed POSH Policy for more information:. The Company’s commitment is further reinforced through complementary policies including Diversity, Equity & Inclusion, Code of Ethical Business Conduct, and Whistleblower policies.
- Do human rights requirements form part of your business agreements and contracts? (Yes/No)
Yes, Human Rights requirements are covered as part of our Supplier Code of Conduct, which is mandatory for all contracts.
- Details of a business process being modified/introduced as a result of addressing human rights grievances/ complaints.
None. To date, there have been no human rights grievances or complaints, and consequently, no specific business process has been modified or introduced on this basis. Nonetheless, Hexaware continuously monitors, reviews, and updates its policies and processes to proactively identify and mitigate human rights risks both within the company and throughout its supply chain. Human rights principles are embedded in the Supplier Code of Conduct, which all suppliers must acknowledge and sign, and form an integral part of employees’ employment agreements and the company’s Code of Conduct.
Additionally, Hexaware conducts regular audits and assessments to ensure compliance with human rights standards and promptly addressing any potential violations. A robust grievance mechanism is in place to enable employees and suppliers to report concerns confidentially and without fear of retaliation. The company also provides ongoing training programs to enhance awareness of human rights issues and reinforce ethical conduct across all levels of the organization.
-
Details of the scope and coverage of any Human rights due diligence conducted.
-
Hexaware conducts regular internal assessments and audits to ensure that there has been no adverse human rights impact on any of our stakeholders.
Hexaware is committed to providing a safe and healthy work environment for all employees. As part of mandatory Code of Conduct training, we make employees and new joiners aware of the Human rights practices and values of Hexaware.
3. Is the premise/office of the entity accessible to differently abled visitors, as per the requirements of the Rights of Persons with Disabilities Act, 2016?
-
Yes, The premise/office of the entity is accessible to differently-abled visitors, as per the requirements of the Rights of Persons with Disabilities Act, 2016.
-
Details on assessment of value chain partners :
| % of value chain partners (by value of business done with such | |
|---|---|
| partners)that were assessed | |
| Sexual Harassment | 100% |
| Discrimination at workplace | 100% |
| Child Labor | 100% |
| Forced Labor/InvoluntaryLabor | 100% |
| Wages | 100% |
| Others | Not Applicable |
- Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the assessments at Question 4 above.
Not Applicable
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PRINCIPLE 6: BUSINESSES SHOULD RESPECT AND MAKE EFFORTS TO PROTECT AND RESTORE THE ENVIRONMENT.
==> picture [199 x 65] intentionally omitted <==
ESSENTIAL INDICATORS
1. Details of total energy consumption (in GJ) and energy intensity, in the following format
| Parameter | FY 2025 | FY 2024 |
|---|---|---|
| From renewable sources | ||
| Total electricityconsumption(A) | 57,025.37 | 49,306.85 |
| Total fuel consumption(B) | 0.00 | 0.00 |
| Energyconsumption through other sources(C) | 0.00 | 0.00 |
| Total energyconsumed from renewable sources(A+B+C) | 57,025.37 | 49,306.85 |
| From non-renewable sources | ||
| Total electricityconsumption(D) | 36,912.46 | 46,552.00 |
| Total fuel consumption(E) | 7443.85 | 3487.31 |
| Energyconsumption through other sources(F) | 0.00 | 0.00 |
| Total energyconsumed from non-renewable sources(D+E+F) | 44,356.30 | 50,039.31 |
| Total energyconsumed(A+B+C+D+E+F) | 101,381.67 | 99,346.16 |
| Energy Intensity per rupee of turnover (Total energy consumed/Revenue from | 0.000000755 | 0.000000830 |
| operations)– GJ/INR | ||
| Energy intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) | 0.0000156 | 0.0000169 |
| (Total energyconsumed/Revenue from operations adjusted for PPP)– GJ/USD | ||
| Energy intensity (optional)- the relevant metric may be selected by the entity – GJ/ | 3.72 | 3.90 |
| Employee |
- Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, independently assured by TUV India Private Limited, a third-party agency via a reasonable level of assurance.
- Does the entity have any sites/facilities identified as designated consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme of the Government of India? If yes, disclose whether targets set under the PAT scheme have been achieved. In case targets have not been achieved, provide the remedial action taken, if any.
Not Applicable
3. Provide details of the following disclosures related to water, in the following format.
| Parameter | FY 2025 | FY 2024 |
|---|---|---|
| Water withdrawal bysource(in kilolitres) | ||
| (i) Surface water |
- | - |
| (ii) Groundwater |
- | - |
| (iii)Thirdpartywater | 1,90,865 | 2,18,238 |
| (iv)Seawater/desalinated water | - | - |
| (v) Others(Rainwater) |
5,970 | 4,530 |
| Total volume of water withdrawal(in kilolitres) (i + ii + iii + iv + v) | 1,96,835 | 2,22,768 |
| Total volume of water consumption(in kilolitres) | 1,96,835 | 2,22,768 |
| Water intensity per rupee of turnover(Water consumed/turnover in Crores)– kL/INR | 0.000001465 | 0.00000186 |
| Water intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) | 0.00003027 | 0.00003801 |
| (Total water consumption/Revenue from operations adjusted for PPP)– kL/USD | ||
| Water intensity (optional)– the relevant metric maybe selected bythe entity– kL/Employee | 8.71 | 8.76 |
4. Provide the following details related to water discharged:
| Provide the following details related to water discharged: | ||
|---|---|---|
| Parameter | FY 2025 | FY 2024 |
| Water discharged bydestination and level of treatment(in kilolitres) | ||
| (i) To Surface water |
||
| - No treatment | 0 | 0 |
| - With treatment –please specifylevel of treatment | 0 | 0 |
| (ii) To Groundwater |
||
| - No treatment | 0 | 0 |
| - With treatment –please specifylevel of treatment | 0 | 0 |
| (iii)To Seawater | ||
| - No treatment | 0 | 0 |
| - With treatment –please specifylevel of treatment | 0 | 0 |
| (iv)Sent to thirdparties | ||
| - No treatment | 0 | 0 |
| - With treatment –please specifylevel of treatment | 0 | 0 |
| (v) Others |
||
| - No treatment(Used forgardening purposes) | 0 | 0 |
| - With treatment –please specifylevel of treatment | 0 | 0 |
| Total water discharged(in kilolitres) | 0 | 0 |
Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, independently assured by TUV India Private Limited, a third-party agency via a reasonable level of assurance.
5. Has the entity implemented a mechanism for Zero Liquid Discharge? If yes, provide details of its coverage and implementation.
Hexaware has successfully implemented a Zero Liquid Discharge (ZLD) mechanism at its Chennai and Pune campuses in India. These campuses ensure that no wastewater is discharged into the environment, reflecting Hexaware’s commitment to sustainability.
Rainwater Harvesting: Both campuses have rainwater harvesting systems installed along their peripheries, enabling efficient collection and utilization of rainwater.
Wastewater Recycling: Wastewater generated on-site is treated and recycled for reuse in landscaping, flushing, and cooling systems.
Environmental Impact: These measures help conserve water resources, reduce pollution, and align with Hexaware’s sustainability goals.
6. Provide details of air emissions (other than GHG emissions) by the entity, in the following format.
| Parameter Please specifyunit |
FY 2025 | FY 2024 |
|---|---|---|
| NOX kg |
- | - |
| SOX kg |
- | - |
| Particulate Mater (PM10) μg/m3 |
- | - |
| Particulate Mater (PM2.5) μg/m3 |
- | - |
| Persistent Organic Pollutants (POP) NA |
- | - |
| Volatile organic compounds (VOC) μg/m3 |
- | - |
| Hazardous airpollutants (HAP) NA |
- | - |
| Others-please specify(CO) mg/Nm3 |
- | - |
Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) Yes, TUV.
- Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, independently assured by TUV India Private Limited, a third-party agency via a reasonable level of assurance.
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- Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) and its intensity, in the following format.
the following format. |
||
|---|---|---|
| Parameter Please specifyunits |
FY 2025 | FY 2024 |
| Total Scope 1 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available) tCO2e |
1,731.26 | 1,120.88 |
| Total Scope 2 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available) tCO2e |
7,465.60 | 8,931,29 |
| Total Scope 1 and 2 emissions TCO2e |
9,196.86 | 10,052.17 |
| Total Scope 1 and Scope 2 emissions intensity rupee of turnover (Total Scope 1 and Scope 2 GHG emissions/Revenue from operations) – tCO2e/INR tCO2e/INR |
0.000000068 | 0.000000084 |
| Total Scope 1 and Scope 2 Emission intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) (Total Scope 1 and Scope 2 GHG emissions/Revenue from operations adjusted for PPP) – tCO2e/USD tCO2e/USD |
0.00000141 | 0.00000172 |
| Total Scope 1 and Scope 2 emission intensity (optional) – the relevant metric may be selected by the entity – tCO2e/Employee tCO2e/employee |
0.33 | 0.40 |
- Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, independently assured by TUV India Private Limited, a third-party agency via a reasonable level of assurance.
8. Does the entity have any project related to reducing Green House Gas emission ? If yes, then provide details.
Yes. We have a comprehensive plan in place to achieve Net Zero greenhouse gas emissions by 2040. Our ESG strategy drives our goal through clean energy, sustainable infrastructure, and smart resource management— cornerstones of our sustainability operations. We are committed to our targets approved by the Science Based Targets initiative (SBTi) to reach net zero by 2040.
9. Provide details related to waste management by the entity, in the following format:
| Parameter | FY 2025 | FY 2024 |
|---|---|---|
| Total Waste generated (in MT) |
||
| Plastic waste (A) | 23.63 | 9.59 |
| E-waste (B) | 63.27 | 4.84 |
| Bio-medical waste (C) | 1.03 | 1.27 |
| Construction and demolition waste (D) | 0.65 | 0 |
| Batery waste (E) | 5.29 | 5.63 |
| Radioactive waste (F) | 0 | 0 |
| Other Hazardous waste. (G) | 5.63 | 1.37 |
| Other Non-Hazardous wastegenerated (H) | 510.95 | 370.01 |
| Total (A + B + C + D + E + F + G + H) | 610.45 | 392.92 |
| Waste intensity per rupee of turnover (Total waste generated/Revenue from operations) – MT/INR |
0.00000000455 | 0.00000000328 |
| Waste intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) (Total waste generated/Revenue from operations adjusted for PPP) – MT/USD |
0.000000094 | 0.000000067 |
| Waste intensity (optional) – the relevant metric may be selected by the entity – MT/Employee |
0.022 | 0.015 |
For each category of waste generated, total waste recovered through recycling, re-using or other recovery operations (in metric tons)
| operations (in metric tons) | ||
|---|---|---|
| Category | FY 2025 | FY 2024 |
| Total Wastegenerated(in MT) | ||
| (i)Recycled | 233.59 | 81.03 |
| (ii)Re-used | 339.86 | 291.8 |
| (iii)Other recoveryoperations | 37.02 | 20.09 |
| Total | 610.47 | 392.92 |
For each category of waste generated, total waste disposed by nature of disposal method (in metric tons)
| Category | FY 2025 | FY 2024 |
|---|---|---|
| Total Wastegenerated(in MT) | ||
| (i)Incineration | - | - |
| (ii)Landflling | - | - |
| (iii)Other recoveryoperations | - | - |
| Total | - | - |
Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, TUV. Our premises are certified Zero Waste to Landfills.
10. Briefly describe the waste management practices adopted in your establishments. Describe the strategy adopted by your company to reduce usage of hazardous and toxic chemicals in your products and processes and the practices adopted to manage such waste.
Hexaware has adopted a comprehensive approach to waste management and the reduction of hazardous and toxic chemicals in its operations. Below is a summary of the practices and strategies implemented:
Waste Management Practices
-
Segregation and Recycling: Hexaware prioritizes waste segregation to facilitate efficient recycling and disposal. Dedicated recycling programs are in place for materials such as paper, plastic, and electronics. In 2025, 94% of the total waste generated was recycled, significantly reducing landfill contributions.
-
Waste Reduction at Source: Hexaware has implemented strategies such as -
-
Single-Use Plastic Elimination: All Hexaware campuses continue to be maintained free of single-use plastics for two years, demonstrating our commitment to reduce plastic waste.
-
Employee and Supplier Training: Employees and suppliers are trained on sustainable waste management practices to ensure adherence to environmentally friendly waste management methods and process improvements are implemented to minimize waste generation at the source.
E-Waste Management:
-
Old laptops and computers are refurbished and reused internally, extending their lifecycle.
-
Old or outdated devices are donated to social organizations, government, and municipal schools through CSR initiatives.
-
E-waste is responsibly disposed of through authorized vendors.
Waste-to-Energy Initiatives:
-
Hexaware explores opportunities to convert waste into usable energy wherever feasible.
-
Collaboration with Communities: The company collaborates with local communities on waste management projects and conducts awareness programs to promote sustainable waste handling.
-
Reduction of Hazardous and Toxic Chemicals: Minimizing Hazardous Waste: Hexaware generates minimal hazardous waste, including lead-acid batteries and used lubricants. These are disposed of responsibly through approved recyclers.
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-
Transition to Safer Alternatives: The company has initiated programs to replace hazardous materials with safer alternatives. For example, plastic water bottles have been replaced with glass bottles, and single-use paper cups and plastic straws have been eliminated.
-
Compliance with Environmental Regulations: Hexaware ensures compliance with local and international environmental regulations for hazardous waste management, reducing the risk of contamination to water, soil, and air. The company has also got an audit done for Zero Waste to Landfill from third party (TUV).
-
If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones etc.) where environmental approvals/clearances are required, specify details in the following format:
-
Sr. Location of No. operations/offices
-
Type Whether the conditions of environmental approval/clearance are
-
of operations being complied with? (Yes/No) If no, the reasons thereof and corrective action taken, if any.
No, All our campuses are built on government-approved land in industrial zones, ensuring there is no impact on biodiversity.
- Details of environmental impact assessments of projects undertaken by the entity based on applicable laws, in the current financial year:
Name and brief details of project. No. EIA Date Whether Results Relevant Notification conducted by communicated Weblink No. independent in external agency public domain (Yes/No) (Yes/No) NaagVan Afforestation Project - Nagpur Hexaware, in collaboration with the Environmentalist Foundation of India (EFI), undertook the NaagVan afforestation project in Nagpur to restore the green cover along the Kanhan River. The project included activities such as deweeding, contour levelling, borewell installation, solar-powered water pumps, and the implementation of drip irrigation systems. A total of 12,000 native saplings, including Yes Yes species like mango, guava, tamarind, and neem, were planted to boost biodiversity, create nesting habitats, and support ecological restoration. Protective fencing was installed to safeguard the saplings, while regular watering htps://hexaware. and manuring ensure their healthy growth. This com/policy/ initiative emphasizes sustainable practices, corporate-socialresponsibility/ renewable energy, and habitat creation for diverse species. AAMHI- Waste Management Project in Alibaugh, Mumbai Strengthened rural waste management system through last-mile waste collection vehicle and advanced circular economy in coastal Maharashtra (Murud) by diverting Yes Yes
Strengthened rural waste management system through last-mile waste collection vehicle and advanced circular economy in coastal Maharashtra (Murud) by diverting material from landfills and coastal ecosystemsproduced 238 reusable bags from marine waste, generate livelihood for 3–5 rural women, replacing ~160,000–170,000 single-use plastic bags from the ecosystem and avoided ~0.5–0.8 tonnes CO2e emissions.
-
Is the entity compliant with the applicable environmental law/regulations/guidelines in India, such as the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, Environment Protection Act and rules thereunder (Yes/No). If not, provide details of all such non-compliances, in the following format:
-
Sr. Specify the law/regulation/ Provide details of Any fines/ penalties/action taken Corrective action No. guidelines which was not the non-compliance by regulatory agencies such as taken, if any complied with pollution control boards or by court
Yes
LEADERSHIP INDICATORS
-
Water withdrawal, consumption and discharge in areas of water stress (in kilolitres):
-
For each facility/plant located in areas of water stress, provide the following information:
-
(i) Name of the area: Siruseri Chennai, Noida, Ahmedabad
-
(ii) Nature of operations: Campus
-
(iii) Water withdrawal, consumption and discharge in the following format:
| Parameter | FY 2025 | FY 2024 |
|---|---|---|
| Water withdrawal bysource(in kilolitres) | ||
| (i) Surface water | ||
| (ii) Groundwater | ||
| (iii) Thirdpartywater | 91,327.52 | 80,569 |
| (iv) Seawater/desalinated water | ||
| (v) Others (Rainwater) | 3,273 | 3,535 |
| Total volume of water withdrawal(in kilolitres) | 94,600.52 | 84,104 |
| Total volume of water consumption(in kilolitres) | 94,600.52 | 84,104 |
| Water intensity per rupee of turnover (Water consumed/turnover) – kL/INR | 0.0000007043 | 0.0000007024 |
| Water intensity (optional) – the relevant metric may be selected by the entity– kL/Employee |
10.3 | 9.91 |
| Water discharged bydestination and level of treatment(in kilolitres) | ||
| (i) To Surface water | ||
| - No treatment |
- | - |
| - With treatment –please specifylevel of treatment |
- | - |
| (ii) To Groundwater | ||
| - No treatment |
- | - |
| - With treatment –please specifylevel of treatment |
- | - |
| (iii) To Seawater | ||
| - No treatment |
- | - |
| - With treatment –please specifylevel of treatment |
- | - |
| (iv) Sent to thirdparties | ||
| - No treatment |
- | - |
| - With treatment –please specifylevel of treatment |
- | - |
| (v) Others | ||
| - No treatment |
- | - |
| - With treatment –please specifylevel of treatment |
- | - |
| Total water discharged(in kilolitres) | - | - |
Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, independently assured by TUV India Private Limited, a third-party agency via a reasonable level of assurance.
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- Please provide details of total Scope 3 emissions and their intensity, in the following format:
| Parameter Unit |
FY 2025 | FY 2024 |
|---|---|---|
| Total Scope 3 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available) tCO2e |
32,240.21 | 29,753.87 |
| Total Scope 3 emissionsper rupee of turnover tCO2e/INR Cr. |
0.000000240 | 0.000000248 |
| Total Scope 3 emission intensity (optional) – the relevant metric maybe selected bythe entity tCO2e/INR Cr. |
0.00000496 | 0.00000508 |
Note: Indicate if any independent assessment/evaluation has been carried out by an external agency? (Yes/No) If yes, name of the external agency.
Yes, independently assured by TUV India Private Limited, a third-party agency via a reasonable level of assurance.
-
With respect to the ecologically sensitive areas reported at Question 10 of Essential Indicators above, provide details of significant direct and indirect impact of the entity on biodiversity in such areas along-with prevention and remediation activities.
-
The Company does not have operations/offices in/around ecologically sensitive areas where environmental approvals / clearances are required. The Company’s Biodiversity policy has a habitat directive, a water-saving directive, and an environmental Sustainability directive. It is committed to conserving and enhancing biodiversity and promoting sustainable business practices that will not harm any species.
-
If the entity has undertaken any specific initiatives or used innovative technology or solutions to improve resource efficiency, or reduce impact due to emissions/effluent discharge/waste generated, please provide details of the same as well as outcome of such initiatives, as per the following format:
| Sr. | Initiative undertaken | Details of the initiative (Web-link, if any, | Outcome of the initiative | Outcome of the initiative | Outcome of the initiative | Outcome of the initiative | |
|---|---|---|---|---|---|---|---|
| No | maybeprovided alongwith summary) | ||||||
| 1. | Enhancement of Wind Energy Units | Enhanced Wind Energy Units from | Carbon emission reduction of 1430 | ||||
| 62 to 82 lakhs per annum through | Tons of CO2 per annum. | ||||||
| Captive Generating Plant (CGP) at | |||||||
| Chennai Campus | |||||||
| 2. | Replacement of old and outdated | 1. Old and outdated AC units were |
1. | Energy Saving per annum | is | ||
| AC units | replaced with Energy Efficient and | 96000 units. | |||||
| CFC free Refrigerant gas VRF Air conditioning system at Mumbai MBP |
2. | Energy Savings per annum 144000 units. |
is | ||||
| Bldg.157 third and fourth floors, | |||||||
| Ductable type Air conditioning | |||||||
| system at Mumbai MBP Bldg.3 | |||||||
| Ground and First foors. | |||||||
| 2. Old and outdated AC units were |
|||||||
| replaced with Energy-efficient and | |||||||
| CFC free refrigerant gas VRF Air | |||||||
| conditioning system is completed | |||||||
| in Ground floor A&B wing, Frist | |||||||
| floor A&B wing, 2ndfloor A&B at | |||||||
| Nagpur Campus. | |||||||
| 3. | Replacement of old and outdated | Old and outdated CFL-type light fxtures | Energy Saving |
per | annum | is | |
| CFL-type light fxtures | were replaced with energy-eficient LED- | 12000 units. | |||||
| type fixtures in 2ndfloor A & B wings at | |||||||
| Nagpur campus. | |||||||
| 4. | Replacement of old and outdated | Old and outdated Condenser pumps (8 | Energy Savings | per | annum | is | |
| Condenser pumps | no’s x 37 KW) were replaced with Energy | 17000 units. | |||||
| eficient pumps in open loop chilled water | |||||||
| system of comfort Air conditioning at | |||||||
| Chennai Campus. | |||||||
| 5. | Native tree saplings | Planted 600 native tree saplings at | Reduce carbon emissions by about | ||||
| Chennai campus to enhancegreen cover | 24 tons of CO₂per annum |
- Does the entity have a business continuity and disaster management plan? Give details in 100 words/ web link.
Yes, Hexaware has Business Continuity & Disaster Management plan in place. It is mentioned as part of our Information Security and Governance practices.
Hexaware’s Business Continuity Program includes risk assessments, secure infrastructure, and incident response mechanisms. Communication is maintained with employees, clients, and regulators through structured channels. Key stakeholders—such as customers, partners, and internal teams—are regularly informed to ensure transparency and trust during disruptions. The program aligns with ISO 22301:2019 standards.
Our Business Continuity Program is applicable to all functions, projects, cloud migration and management, services, and consulting, as per the contractual agreements, buildings, and locations of Hexaware technologies (both onsite and offshore locations as applicable).
- Disclose any significant adverse impact on the environment, arising from the value chain of the entity. What mitigation or adaptation measures have been taken by the entity in this regard.
There are no significant adverse environmental impacts, arising from the value chain. However, we continue to have the following mitigation measures in place.
Measures:
-
Supplier onboarding and data collection processes to capture our value-chain emissions data from purchased goods and services and capital goods.
-
Sustainable Procurement Policy that sets environmental expectations for purchases is publicly accessible.
-
Responsible sourcing and “eco-friendly product selection” embedded in procurement processes.
- Digital tools (Oracle Fusion Cloud Sustainability and Oracle SCM) implemented to reduce environmental impact through automation.
-
Supplier Code of Conduct (including a sustainability clause) and mandatory supplier commitments to Hexaware’s sustainability objectives.
-
Compliance and vendor-management tools to monitor regulatory adherence and supplier performance.
-
Supplier training programs on ESG topics.
-
Enforcement actions where needed.
-
Capacity building and mandatory training for suppliers on ESG topics (environmental management, health & safety, anti-corruption).
-
Targets to ensure suppliers complete onboarding and receive training on Supplier Code of Conduct and ESG requirements.
-
How many Green Credits have been generated by the:
-
a. Company NIL
-
b. Value Chain Partners
- NIL
-
Percentage of value chain partners (by value of business done with such partners) that were assessed for environmental impacts.
-
100% of critical suppliers are assessed for environmental parameters during the supplier on boarding stage.
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PRINCIPLE 7: BUSINESSES, WHEN ENGAGING IN INFLUENCING PUBLIC AND REGULATORY POLICY, SHOULD DO SO IN A MANNER THAT IS RESPONSIBLE AND TRANSPARENT.
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ESSENTIAL INDICATORS
1. a. Number of affiliations with trade and industry chambers/associations:
-
Hexaware Technologies Limited is affiliated to 5 trade and industry chambers/associations.
-
b. List the top 10 trade and industry chambers/associations (determined based on the total members of such a body) the entity is a member of/affiliated to.
| S. | Name of the trade and industry chambers/associations | Reach of trade and industry chambers/ |
|---|---|---|
| No. | associations(State/National) | |
| 1. | International Association of OutsourcingProfessionals(IAOP) | International |
| 2. | The National Association of Software and Services Companies | National |
| (NASSCOM) | ||
| 3. | Federation of Indian Chambers of Commerce & Industry (FICCI) | National |
| 4. | Confederation of Indian Industry (CII) | National |
| 5. | BombayChamber of Commerce | State |
2. Provide details of corrective action taken or underway on any issues related to anticompetitive conduct by the entity, based on adverse orders from regulatory authorities.
| Name | of authority | Brief of the case | Corrective action | taken | |
|---|---|---|---|---|---|
| None | |||||
| ERSH | IP INDICATORs | ||||
| Details of public policy | positions advocated by the entity: | ||||
| Sr. | Public | Method resorted for | Whether information | Frequency of Review by Board | Relevant |
| No. | Policy Advocated | such advocacy | available in public | (Annually/Half yearly/Quarterly/ | Web link |
| domain(Yes/No) | Others-please specify | ||||
| None |
LEADERSHIP INDICATORs
- Details of public policy positions advocated by the entity:
PRINCIPLE 8: BUSINESSES SHOULD PROMOTE INCLUSIVE GROWTH AND EQUITABLE DEVELOPMENT.
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ESSENTIAL INDICATORS
1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the current financial year.
laws, in the current fnancial year. |
|
|---|---|
| Name and brief details of the project SIA Notifcation No. Date of notifcation Whether conducted by independent external agency (Yes/No) Results communicated in public domain (Yes/No) Apne Aap Women’s Collective – Neral, Maharashtra - - Yes Yes India Sponsorship Commitee – Balgram in Lonavala, Maharshtra - - Yes Yes Magic Bus Foundation – Chennai, Tamil Nadu & Mumbai, Maharashtra - - Yes Yes Olympic Gold Quest – Online interviews with Athletes - TBD - - Yes Yes Association For Rural and Urban Needy – Rainbow Home, Chennai, Tamil Nadu - - Yes Yes |
Relevant Web link |
| htps://hexaware. com/policy/ corporate-social- responsibility/ |
|
2. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity in the following format:
| Sr. | Name of Project for which R&R | State | District | No. of Project | % of PAFs | Amounts paid |
|---|---|---|---|---|---|---|
| No. | is ongoing | Afected | covered by R&R | to PAFs in the FY | ||
| Families(PAFs) | (In INR) | |||||
| 1 | Supporting Migrant Families | Maharashtra | Pune | 150 | 100% | INR 42,51,686 |
| Livingin Brick-Kiln Communities | ||||||
| 2 | Supporting Educational | Tamil Nadu | Dindigul | 120 | 75% | INR 5,00,000 |
| Empowerment in Chinnalampati | ||||||
| (Handloom Weaver’s | ||||||
| Communities) | ||||||
| 3 | Integrated Village | Maharashtra | Palghar | 577 | 75% | INR 41,19,817 |
| Development Project |
3. Describe the mechanisms to receive and redress grievances of the community.
Hexaware partners with NGOs to implement CSR initiatives, working closely with communities in focus areas including Education, Healthcare, Skill Development, Women Empowerment, Environment, Rural Development, and Disaster Relief. Our partner NGOs employ robust methods to assess the impact of these projects on the intended beneficiaries. Additionally, we maintain a dedicated grievance mailbox ([email protected]), conduct site visits, hold group discussions with beneficiaries, and engage independent external assessments, providing multiple channels to receive and resolve community concerns effectively.
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- Percentage of input material (inputs to total inputs by value) sourced from suppliers.
| Category | FY 2025 | FY 2024 |
|---|---|---|
| Directly sourced from MSMEs/small producers | 29% | 13.40% |
| Directly from within India | 37% | 32.97% |
- Job creation in smaller towns – Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent/on contract basis) in the following locations, as % of total wage cost.
as % of total wage cost. |
||
|---|---|---|
| Location | FY 2025 | FY 2024 |
| Rural | 0% | 0% |
| Semi-urban | 0% | 0% |
| Urban | 0.56% | 0.29% |
| Metropolitan | 99.44% | 99.71% |
LEADERSHIP INDICATORS
- Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact Assessments (Reference: Question 1 of Essential Indicators above):
Details of negative social impact identified Corrective action taken
Not Applicable
- Provide the following information on CSR projects undertaken by your entity in designated aspirational districts as identified by government bodies:
S. No. State Aspirational District Amount Spent (In INR)
-
a. Do you have a Preferential Procurement Policy where you give preference to purchase from suppliers comprising marginalized/vulnerable groups? (Yes/No)
- Yes
-
b. From which marginalized/vulnerable groups do you procure?
- LGBTQ+, Women owned, Minority Groups, Person with disabilities
-
c. What percentage of total procurement (by value) does it constitute? 1%
-
Details of the benefits derived and shared from the intellectual properties owned or acquired by your entity (in the current financial year), based on traditional knowledge:
| S. | Intellectual | Owned/Acquired | Beneft shared (Yes/No) | Basis of calculating |
|---|---|---|---|---|
| No. | Property based on | beneft share | ||
| traditional knowledge |
Not Applicable
- Details of corrective actions taken or underway, based on any adverse order in intellectual property related disputes wherein usage of traditional knowledge is involved.
| Name of authority | Brief of the Case | Corrective action taken |
|---|---|---|
| Not Applicable |
6. Details of beneficiaries of CSR Projects.
| S. | CSR Project | No. of persons benefted | % of benefciaries from vulnerable |
|---|---|---|---|
| No. | from CSR Projects | and marginalized groups | |
| 1 | MB- Hexaware Skilling Program | 3545 | 75% |
| 2 | AIFT - Chennai | 30000 | 75% |
| 3 | V-Excel - Early Intervention | 225 | 75% |
| 4 | V-Excel - Special Education (KLC) | 171 | 75% |
| 5 | V-Excel - Skill Development | 200 | 75% |
| 6 | ISC School & Pune | 300 | 100% |
| 7 | Rainbow Home - Chennai (ARUN) | 1002 | 100% |
| 8 | Rainbow Home - Bangalore (RFI) | 252 | 100% |
| 9 | AAWC - Udaan | 105 | 100% |
| 10 | TRRAIN - Pankh 3 Centers | 2250 | 100% |
| 11 | Space Kidz India | 6000 | 50% |
| 12 | Katalyst India - 50 girls | 150 | 75% |
| 13 | Olympic Gold Quest | 2080 | 50% |
| 14 | Art1stEducation (Cascade & Litle Light) | 4218 | 100% |
| 15 | Hexaware Scholarship (Idea Foundation) | 2127 | 100% |
| 16 | Yuva Unstoppable | 15072 | 100% |
| 17 | Tweet - Garima Greh & Gurukul for Trans Excellence | 1000 | 100% |
| 18 | Tata Mumbai Marathon | 2000 | 100% |
| 19 | Dream Runner Foundation (Chennai Marathon) | 1000 | 100% |
| 20 | Purnkuti - Manosakha | 1995 | 100% |
| 21 | Purnkuti - Dhara Project | 1725 | 100% |
| 22 | Mission for Vision - Mission Netra | 10000 | 100% |
| 23 | Mission for Vision - Mission Roshini | 20000 | 100% |
| 24 | Seva Sahayog | 10000 | 100% |
| 25 | Yuva Parivarthan - Skilling | 1750 | 100% |
| 26 | Environmental Foundation of India | 2000 | 50% |
| 27 | Waste Management Project - AAMHI - Mumbai | 2500 | 100% |
| 28 | Atmadeepam - Skilling for Visually Impaired - Nagpur | 600 | 100% |
| 29 | Yuva Unstoppable | 1500 | 100% |
| 30 | Quality School Education Program | 345 | 100% |
| 31 | After-School Program & Digital Learning Center | 525 | 100% |
| 32 | Yuva Unstoppable - STEM Classroom | 4500 | 100% |
| 33 | Bunk Beds to Residencial Schools | 318 | 100% |
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PRINCIPLE 9: BUSINESSES SHOULD ENGAGE WITH AND PROVIDE VALUE TO THEIR CONSUMERS IN A RESPONSIBLE MANNER.
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ESSENTIAL INDICATORS
1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.
- We provide multiple channels for clients to share feedback and raise concerns, including direct engagement with account managers and client partners. All complaints and feedback are systematically logged and managed through a formal escalation process that involves root cause analysis, development of corrective action plans, and ongoing tracking by dedicated teams until resolution and formal client acknowledgment.
Our proactive engagement model includes continuous dialogue with clients to understand their unique needs, challenges, and future outlooks, ensuring our services align with their evolving goals. We conduct a comprehensive Customer Delight Survey at both the project and engagement levels, alongside an annual Net Promoter Score (NPS) survey, to capture valuable insights that drive strategic planning and continuous performance optimization.
Transparency is maintained throughout the feedback and complaint resolution process, keeping clients informed and involved, thus strengthening our enduring client relationships.
- Turnover of products and/services as a percentage of turnover from all products/service that carry information about
information about |
|
|---|---|
| Information Category | As a percentage to total turnover |
| Environmental and social parameters relevant to | Not Applicable. Hexaware, a global provider of digital transformation, |
| the product | consulting, and business reengineering services, is dedicated to |
| responsible material and waste management. Despite being a service- | |
| Safe and responsible usage | based company, we ensure the safe use, recycling, and disposal of all |
| Recycling and/or safe disposal | types of waste & ensure all best environmental practices, |
3. Number of consumer complaints in respect of the following:
| FY 2025 | FY 2024 |
|---|---|
| Received during the year Pending resolution at end of year Remarks |
Received during the year Pending resolution at end of year Remarks |
| 0 0 - |
0 0 - |
| 0 0 - |
0 0 - |
| 0 0 - |
0 0 - |
| 0 0 - |
0 0 - |
| 0 0 - |
0 0 - |
| 0 0 - |
0 0 - |
| 0 0 - |
0 0 - |
4. Details of instances of product recalls on accounts of safety issues
| Category | Number | Reasons for recall |
|---|---|---|
| Voluntaryrecalls | Not applicable | |
| Forced recalls | Not applicable |
5. Does the entity have a framework/policy on cyber security and risks related to data privacy? (Yes/ No) If available, provide a web-link of the policy.
Yes. Hexaware maintains a documented Cyber Security Guideline aligned with ISO/IEC 27001 standards, providing a robust foundation for our information security management system. Our cybersecurity governance encompasses a comprehensive framework supported by supplementary policies, processes, and standards designed to effectively manage enterprise-level information security risks. Additionally, Hexaware’s data protection and privacy policies are carefully crafted to comply with country-specific data privacy regulatory requirements, ensuring full regulatory adherence.
Transparency and accountability are key focus areas for us; we provide clear privacy notices at data collection points to keep data subjects informed. Our management team is committed to safeguarding the privacy and security of all customer and employee data across all operational contexts, including collaborations with service providers.
To proactively manage cybersecurity risks, Hexaware has established a business continuity and incident response plan to promptly address any potential cyber threats or data breaches. Please refer to the Information Security Practices and Privacy Policy for more information.
-
Provide details of any corrective actions taken or underway on issues relating to advertising, and delivery of essential services; cyber security and data privacy of customers; re-occurrence of instances of product recalls; penalty/action taken by regulatory authorities on safety of products/ services.
Not Applicable
-
Provide the following information relating to data breaches:
-
a. Number of instances of data breaches – None
-
b. Percentage of data breaches involving personally identifiable information of customers – None
-
c. Impact, if any, of the data breaches – None
LEADERSHIP INDICATORS
- Channels/platforms where information on products and services of the entity can be accessed (provide web link, if available).
Hexaware Technologies Limited
-
Steps taken to inform and educate consumers about safe and responsible usage of products and/or services.
-
Not Applicable
-
Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services.
-
At Hexaware, we have established a robust Business Continuity Management System (BCMS) designed to mitigate the risk of disruption to essential services. Our programme incorporates comprehensive risk assessments, secure infrastructure, and well-defined incident response protocols to ensure operational resilience.
We maintain structured and transparent communication channels with our employees, clients, regulators, and key stakeholders—including customers, partners, and internal teams—keeping them regularly informed to foster trust during any disruptions. Our commitment to excellence is reflected in our certification to the ISO 22301:2019 standard, underscoring our adherence to global best practices in business continuity.
Our Business Continuity Programme applies across all functions, projects, cloud migrations and management, services, consulting engagements, as well as all Hexaware locations—both onsite and offshore—in accordance with contractual obligations. Through this comprehensive approach, we ensure that customers are promptly supported and informed, facilitating seamless and satisfactory resolution in the event of any service interruptions.
For more information, please visit our Environmental, Social & Governance page.
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- Does the entity display product information on the product over and above what is mandated as per local laws? (Yes/No/NA) If yes, provide details in brief. Did your entity carry out any survey with regard to consumer satisfaction relating to the major products/services of the entity, significant locations of operation of the whole? (Yes/No)
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No. Product information display is not applicable to Hexaware, as we operate primarily in the B2B services sector.
Yes. To evaluate and enhance customer satisfaction, we conduct a comprehensive Customer Delight Survey every six months, covering both project and engagement levels. In 2025, we conducted 706 customer delight surveys, covering 95% of eligible projects. This extensive survey yielded an overall satisfaction score of 6.45 out of 7, reflecting our commitment to delivering high-quality services tailored to project-specific needs. At the engagement level, an independent agency conducts an annual external survey, where Hexaware scored 76.5, outperforming industry benchmarks, along with a Net Promoter Score (NPS) of 65 — 18 points above the industry median.
Beyond surveys, we maintain regular and proactive interactions with clients across multiple platforms to understand their evolving needs and expectations. Our surveys employ structured questionnaires and target multiple respondent levels, including CXOs and senior and middle management, providing a holistic view of the customer experience. The insights gained inform our strategic planning and investment decisions, helping us deliver superior service and strengthen lasting client relationships.
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Hexaware Technologies Limited Annual Report 2025 248 249
Hexaware Technologies Limited
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Hexaware Technologies Limited
Annual Report 2025
Independent Auditor’s Report
To the Members of Hexaware Technologies Limited
Basis for Opinion
We conducted our audit in accordance with the Standards on Auditing (SAs) specified under Section 143(10) of the Act. Our responsibilities under those SAs are further described in the Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements section of our report. We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the consolidated financial statements in terms of the Code of Ethics issued by the Institute of Chartered Accountants of India and the relevant provisions of the Act, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence obtained by us along with the consideration of reports of the other auditors referred to in paragraph (a) of the “Other Matters” section below, is sufficient and appropriate to provide a basis for our opinion on the consolidated financial statements.
Report on the Audit of the Consolidated Financial Statements
Opinion
We have audited the consolidated financial statements of Hexaware Technologies Limited (hereinafter referred to as the “Holding Company”) and its subsidiaries (Holding Company and its subsidiaries together referred to as “the Group”), which comprise the consolidated balance sheet as at 31 December 2025, and the consolidated statement of profit and loss (including other comprehensive income), consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, and notes to the consolidated financial statements, including material accounting policies and other explanatory information (hereinafter referred to as “the consolidated financial statements”).
Key Audit Matters
In our opinion and to the best of our information and according to the explanations given to us, and based on the consideration of reports of the other auditors on separate financial statements of such subsidiaries as were audited by the other auditors, the aforesaid consolidated financial statements give the information required by the Companies Act, 2013 (“Act”) in the manner so required and give a true and fair view in conformity with the accounting principles generally accepted in India, of the consolidated state of affairs of the Group as at 31 December 2025, of its consolidated profit and other comprehensive income, consolidated changes in equity and consolidated cash flows for the year then ended.
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the consolidated financial statements of the current period. These matters were addressed in the context of our audit of the consolidated financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
Key Audit Matters
Revenue recognition – Fixed price contracts where revenue is recognized using percentage of completion method.
The key audit matter
How the matter was addressed in our audit
The Group inter alia engages in Fixed-price contracts where performance obligations are satisfied over a period of time and revenue is recognized using the percentage of completion computed as per the input method based on the Group’s estimate of efforts.
Our audit procedures included the following:
Obtained an understanding of the systems, processes and controls implemented by the Group for revenue recognition on Fixed-price contracts.
- Involved our Information Technology (IT) specialists, as required:
We identified revenue recognition of Fixed- price contracts where the percentage of completion is used as a key audit matter since –
-
Assessed the IT environment in which the business systems operate and tested system controls over computation of revenue recognised;
-
Tested the IT controls over appropriateness of efforts and revenue reports generated by the system.
-
there is an inherent risk and presumed fraud risk of revenues recognised considering the customised and complex nature of these contracts.
-
Tested the design and operating effectiveness of internal controls relating to
-
Recording of the contract value, determining the transaction price to be allocated to performance obligations, measurement of efforts incurred and estimation of efforts required to complete the remaining performance obligations and appropriateness of revenue recognition.
-
Revenue recognition in such contracts involves key judgments and estimates relating to identification of distinct performance obligations, determination of transaction price for such performance obligations and estimation of future efforts of completion which is used to determine the percentage of completion of the relevant performance obligation.
-
Management review and approval of efforts estimates and any changes to the same over the contract period.
On selected specific and statistical samples of contracts, we tested that the revenue recognised is in accordance with the revenue recognition accounting standard, including:
-
These contracts may involve onerous obligations which requires critical assessment of foreseeable losses to be made by the Company.
- evaluated the identification of performance obligations;
-
(Refer Note 2.4.1 and Note 2.7 to consolidated financial statements)
-
considered the terms of the contracts to determine the transaction price,
-
tested the allocation of transaction price to the performance obligations;
-
tested the Company’s calculation of efforts incurred and estimation of contract efforts including estimation of onerous obligations, if any; and
-
performed a retrospective analysis by comparing revised efforts with estimated efforts at inception of contract to identify and test the appropriateness of significant variations in estimated efforts with the underlying documentation and approvals.
-
Assessed the appropriateness of the related disclosures in the consolidated financial statements.
Accounting for Business Combination
The key audit matter
How the matter was addressed in our audit Our audit procedures included:
During the year ended December 31, 2025, the Group completed two acquisitions for a total purchase consideration of Rs. 13,337 million (including fair value of contingent consideration of Rs. 6,193 million). Determination of purchase consideration including fair value of contingent consideration and its related conditions is an area of complexity and judgment.
Obtained an understanding of the processes and controls around business combinations and evaluated the design and operating effectiveness of such internal controls relating to authorization, accounting and disclosure;
-
Read documents pertaining to the acquisitions to understand the key terms and conditions, including assessment of the acquisition date, determination of purchase consideration and contingent consideration;
• The measurement of assets and liabilities acquired at fair value is inherently judgmental. Fair value is determined using valuation models, which are applied • according to the asset or liability being recognized, including contingent consideration. These valuations involve external valuation specialists and require significant assumptions such as projected cash flows, • discount rates, growth rates, and expected synergies. Identification and valuation of intangible assets acquired as part of the business combination is particularly complex and judgmental. •
Evaluated management assessment of identification of acquired assets, including intangible assets, and liabilities assumed, and assessed the allocation of purchase price;
- Assessed the competence, capabilities and objectivity of the external valuation specialists engaged by management and reviewed their valuation reports to understand the methodology used to estimate the fair value of assets and liabilities;
Involved our internal valuation specialists to assess the appropriateness and reasonableness of the valuation methodologies and key assumptions such as discount rates, growth rates and cash flow projections;
Given the complexity of the judgements and estimate involved, this was considered a key audit matter. (Refer Note 8 to consolidated financial statements)
Evaluated the adequacy of presentation and disclosures in the consolidated financial statements for compliance with Ind AS requirements;
•
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Other Information
The Holding Company’s Management and Board of Directors are responsible for the other information. The other information comprises the Management discussion and analysis and Board report, but does not include the financial statements and auditor’s report thereon, which we obtained prior to the date of this auditor’s report, and the Annual report, which is expected to be made available to us after that date.
Our opinion on the consolidated financial statements does not cover the other information and we do not and will not express any form of assurance conclusion thereon.
In connection with our audit of the consolidated financial statements, our responsibility is to read the other information identified above and, in doing so, consider whether the other information is materially inconsistent with the consolidated financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated.
If, based on the work we have performed and based on the work done on the other information that we obtained prior to the date of this auditor’s report, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.
When we read the Annual report, if we conclude that there is a material misstatement therein, we are required to communicate the matter to those charged with governance and take necessary actions, as applicable under the relevant laws and regulations.
Management’s and Board of Directors' Responsibilities for the Consolidated Financial Statements
The Holding Company’s Management and Board of Directors are responsible for the preparation and presentation of these consolidated financial statements in term of the requirements of the Act that give a true and fair view of the consolidated state of affairs, consolidated profit/ loss and other comprehensive income, consolidated statement of changes in equity and consolidated cash flows of the Group in accordance with the accounting principles generally accepted in India, including the Indian Accounting Standards (Ind AS) specified under Section 133 of the Act. The respective Management and Board of Directors of the companies included in the Group are responsible for maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding the assets of each company and for preventing and detecting frauds and other irregularities; the selection and application of appropriate accounting policies; making judgments
and estimates that are reasonable and prudent; and the design, implementation and maintenance of adequate internal financial controls, that were operating effectively for ensuring the accuracy and completeness of the accounting records, relevant to the preparation and presentation of the consolidated financial statements that give a true and fair view and are free from material misstatement, whether due to fraud or error, which have been used for the purpose of preparation of the consolidated financial statements by the Management and Board of Directors of the Holding Company, as aforesaid.
In preparing the consolidated financial statements, the respective Management and Board of Directors of the companies included in the Group are responsible for assessing the ability of each company to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the respective Board of Directors either intends to liquidate the Company or to cease operations, or has no realistic alternative but to do so.
The respective Board of Directors of the companies included in the Group are responsible for overseeing the financial reporting process of each company.
Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements
Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with SAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these consolidated financial statements.
As part of an audit in accordance with SAs, we exercise professional judgment and maintain professional skepticism throughout the audit. We also:
-
Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
-
Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances. Under Section 143(3)(i) of the Act, we are also responsible for expressing our opinion on whether the company has adequate internal financial controls with reference to financial statements in place and the operating effectiveness of such controls.
-
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the Management and Board of Directors.
-
Conclude on the appropriateness of the Management and Board of Directors use of the going concern basis of accounting in preparation of consolidated financial statements and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the appropriateness of this assumption. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group to cease to continue as a going concern.
-
Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, and whether the consolidated financial statements represent the underlying transactions and events in a manner that achieves fair presentation.
-
Obtain sufficient appropriate audit evidence regarding the financial statements/financial information of such entities or business activities within the Group to express an opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the audit of the financial statements/ financial information of such entities included in the consolidated financial statements of which we are the independent auditors. For the other entities included in the consolidated financial statements, which have been audited by other auditors, such other auditors remain responsible for the direction, supervision and performance of the audits carried out by them. We remain solely responsible for our audit opinion. Our responsibilities in this regard are further described in section titled “Other Matters” in this audit report.
-
We communicate with those charged with governance of the Holding Company and such other entities included in the consolidated financial statements of which we are the independent auditors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.
-
We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.
-
From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the consolidated financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication.
Other Matters
- a. We did not audit the financial statements/financial information of twenty three subsidiaries, whose financial statements/financial information reflects total assets (before consolidation adjustments) of Rs. 27,190 million as at 31 December 2025, total revenues (before consolidation adjustments) of Rs. 39,449 million and net cash outflow (before consolidation adjustments) amounting to Rs. 479 million for the year ended on that date, as considered in the consolidated financial statements. These financial statements have been audited by the other auditors whose reports have been furnished to us by the Management and our opinion on the consolidated financial statements, in so far as it relates to the amounts and disclosures included in respect of these subsidiaries, and our report in terms of sub-section (3) of Section 143 of the Act, in so far as it relates to the aforesaid subsidiaries is based solely on the reports of the the other auditors.
Our opinion on the consolidated financial statements, and our report on Other Legal and Regulatory Requirements below, is not modified in respect of this matter with respect to our reliance on the work done and the reports of the other auditors.
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- b. We draw attention to Note 34 of the Consolidated financial statements, for the year ended 31 December 2025, the Company translated certain financial information consisting of extract of the Statement of Profit and Loss (before other comprehensive income) using the monthly closing exchange rate as published by FEDAI for the purposes of alignment with internal reporting. Thus the Consolidated financial statements contains supplementary information - extract of Statement of Profit and Loss (before other comprehensive income). We have audited the translation of extract of statement of profit and loss (before other comprehensive income) presented in Indian Rupee into United States Dollars on the basis set forth in Note 34 to the Consolidated financial statements.
Our opinion is not modified in respect of this matter.
Report on Other Legal and Regulatory Requirements
-
As required by the Companies (Auditor’s Report) Order, 2020 (“the Order”) issued by the Central Government of India in terms of Section 143(11) of the Act, we give in the “Annexure A” a statement on the matters specified in paragraphs 3 and 4 of the Order, to the extent applicable.
-
2 A. As required by Section 143(3) of the Act, based on our audit and on the consideration of reports of the other auditors on separate financial statements of such subsidiaries, as were audited by other auditors, as noted in the “Other Matters” paragraph, we report, to the extent applicable, that:
-
a. We have sought and obtained all the information and explanations which to the best of our knowledge and belief were necessary for the purposes of our audit of the aforesaid consolidated financial statements.
-
b. In our opinion, proper books of account as required by law relating to preparation of the aforesaid consolidated financial statements have been kept so far as it appears from our examination of those books and the reports of the other auditors except for the matter stated in the paragraph 2(B)(f) below on reporting under Rule 11(g) of the Companies (Audit and Auditors) Rules, 2014.
-
c. The consolidated balance sheet, the consolidated statement of profit and loss (including other comprehensive income), the consolidated statement of changes in equity and the consolidated statement of cash flows dealt with by this Report are in agreement with
the relevant books of account maintained for the purpose of preparation of the consolidated financial statements.
-
d. In our opinion, the aforesaid consolidated financial statements comply with the Ind AS specified under Section 133 of the Act.
-
e. On the basis of the written representations received from the directors of the Holding Company as on 31 December 2025 and 1 January 2026 taken on record by the Board of Directors of the Holding Company and the report of the statutory auditors of its subsidiary companies incorporated in India, none of the directors of the Group companies incorporated in India is disqualified as on 31 December 2025 from being appointed as a director in terms of Section 164(2) of the Act.
-
f. The modification relating to the maintenance of accounts and other matters connected therewith are as stated in the paragraph 2A(b) above on reporting under Section 143(3) (b) and paragraph 2B(f) below on reporting under Rule 11(g) of the Companies (Audit and Auditors) Rules, 2014.
-
g. With respect to the adequacy of the internal financial controls with reference to financial statements of the Holding Company and its subsidiary company incorporated in India and the operating effectiveness of such controls, refer to our separate Report in “Annexure B”.
-
B. With respect to the other matters to be included in the Auditor’s Report in accordance with Rule 11 of the Companies (Audit and Auditors) Rules, 2014, in our opinion and to the best of our information and according to the explanations given to us and based on the consideration of the reports of the other auditors on separate financial statements of the subsidiaries, as noted in the “Other Matters” paragraph:
-
a. The consolidated financial statements disclose the impact of pending litigations as at 31 December 2025 on the consolidated financial position of the Group. Refer Note 37 to the consolidated financial statements.
-
b. Provision has been made in the consolidated financial statements, as required under the applicable law or Ind AS, for material foreseeable losses, on long-term contracts including derivative contracts. Refer Note 38(A) to the consolidated financial statements in respect of such items as it relates to the Group.
-
c. There has been no delay in transferring amounts to the Investor Education and Protection Fund by the Holding Company or its subsidiary company incorporated in India during the year ended 31 December 2025.
-
d (i) The respective management of the Holding Company and its subsidiary company incorporated in India whose financial statements has been audited under the Act has represented to us and the other auditors of such subsidiary company that, to the best of their knowledge and belief, as disclosed in the note 38B to the consolidated financial statements, no funds have been advanced or loaned or invested (either from borrowed funds or share premium or any other sources or kind of funds) by the Holding Company or any of such subsidiary company to or in any other person(s) or entity(ies), including foreign entities (“Intermediaries”), with the understanding, whether recorded in writing or otherwise, that the Intermediary shall directly or indirectly lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Holding Company or any of such subsidiary company (“Ultimate Beneficiaries”) or provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
-
(ii) The respective management of the Holding Company and its subsidiary company incorporated in India whose financial statements has been audited under the Act has represented to us and the other auditors of such subsidiary company that, to the best of their knowledge and belief, as disclosed in the note 38B to the consolidated financial statements, no funds have been received by the Holding Company or any of such subsidiary company from any person(s) or entity(ies), including foreign entities (“Funding Parties”), with the understanding, whether recorded in writing or otherwise, that the Holding Company or any of such subsidiary company shall directly or indirectly, lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Funding Parties (“Ultimate Beneficiaries”) or provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
-
(iii) Based on the audit procedures that have been considered reasonable and appropriate in the circumstances performed by us and that performed by the auditor of the subsidiary company incorporated in India whose financial statements have been audited under the Act, nothing has come to our or other auditor’s notice that has caused us or the other auditor to believe that the representations under sub-clause (d)(i) and (d)(ii) contain any material misstatement.
-
e. The interim dividend declared and paid by the Holding Company during the year and until the date of this audit report is in accordance with Section 123 of the Act.
-
f. Based on our examination which included test checks and that performed by the respective auditors of the subsidiary companies which are companies incorporated in India whose financial statements have been audited under the Act, except for the instances mentioned below, the Holding Company and its subsidiary companies have used accounting softwares for maintaining its books of account which, along with access management tool, as applicable, have a feature of recording audit trail (edit log) facility and the same has operated throughout the year for all relevant transactions recorded in the respective softwares:
-
(a) In respect of the Holding Company, in the absence of change logs over audit trail feature at the database level for the period from 1 January 2025 till 2 August 2025 for the accounting software used for processing project billing, we are unable to comment whether audit trail feature of the said software was enabled at the database level to log any direct data changes for such period.
-
(b) In respect of the Holding Company, the feature of recording audit trail (edit log) facility was not enabled at the database level for the accounting software used for maintaining general ledger for the period from 3 March 2025 to 4 March 2025. Further, in the absence of change log over audit trail feature at the application level, we are unable to comment whether audit trail feature of the said software was enabled and operated throughout the year for all relevant transactions recorded in the software.
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- (c) In respect of a subsidiary company, in the absence of independent auditor’s report in relation to controls at a service organization for accounting software used for maintaining the books of account relating to payroll, which is operated by a third party software service provider, we are unable to comment whether audit trail feature of the said software was enabled and operated throughout the year for all relevant transactions recorded in the software.
Further, where audit trail (edit log) facility was enabled and operated, we did not come across any instance of the audit trail feature being tampered with.
Additionally, the audit trail in respect of the previous year has been preserved as per the statutory requirements for record retention except where the audit trail (edit log) facility was not enabled and the logs generated within access management tool were not available for the Holding Company and two subsidiary companies.
- C. With respect to the matter to be included in the Auditor’s Report under Section 197(16) of the Act:
In our opinion and according to the information and explanations given to us and based on the report of the statutory auditors of such subsidiary company incorporated in India which was not audited by us, the remuneration paid/payable during the current year by the Holding Company and its subsidiary companies incorporated in India to its directors is in accordance with the provisions of Section 197 of the Act. The remuneration paid/payable to any director by the Holding Company and its subsidiary companies incorporated in India is not in excess of the limit laid down under Section 197 of the Act. The Ministry of Corporate Affairs has not prescribed other details under Section 197(16) of the Act which are required to be commented upon by us.
For B S R & Co. LLP Chartered Accountants
Firm’s Registration No.:101248W/W-100022
Jaclyn Desouza
Partner
Place: Mumbai Membership No.: 124629 Date: 04 February 2026 ICAI UDIN:26124629DJDPRJ2643
Annexure A to the Independent Auditor’s Report on the Consolidated Financial Statements of Hexaware Technologies Limited for the year ended 31 December 2025
(Referred to in paragraph 1 under ‘Report on Other Legal and Regulatory Requirements’ section of our report of even date)
- (xxi) In our opinion and according to the information and explanations given to us, there are no qualifications or adverse remarks by the respective auditors in the Companies (Auditor’s Report) Order, 2020 reports of the companies incorporated in India and included in the consolidated financial statements.
For B S R & Co. LLP Chartered Accountants Firm’s Registration No.:101248W/W-100022
Jaclyn Desouza
Partner Membership No.: 124629 ICAI UDIN:26124629DJDPRJ2643
Place: Mumbai Date: 04 February 2026
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Annexure B to the Independent Auditor’s Report on the consolidated financial statements of Hexaware Technologies Limited for the year ended 31 December 2025
Report on the internal financial controls with reference to the aforesaid consolidated financial statements under Clause (i) of Sub-section 3 of Section 143 of the Act
(Referred to in paragraph 2(A)(g) under ‘Report on Other Legal and Regulatory Requirements’ section of our report of even date)
of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the accounting records, and the timely preparation of reliable financial information, as required under the Act.
Opinion
In conjunction with our audit of the consolidated financial statements of Hexaware Technologies Limited (hereinafter referred to as “the Holding Company”) as of and for the year ended 31 December 2025, we have audited the internal financial controls with reference to financial statements of the Holding Company and such company incorporated in India under the Act which is its subsidiary company, as of that date.
Auditor’s Responsibility
Our responsibility is to express an opinion on the internal financial controls with reference to financial statements based on our audit. We conducted our audit in accordance with the Guidance Note and the Standards on Auditing, prescribed under Section 143(10) of the Act, to the extent applicable to an audit of internal financial controls with reference to financial statements. Those Standards and the Guidance Note require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether adequate internal financial controls with reference to financial statements were established and maintained and if such controls operated effectively in all material respects.
In our opinion and based on the consideration of report of the other auditor on internal financial controls with reference to financial statements of subsidiary company, as was audited by the other auditor, the Holding Company and such company incorporated in India which is its subsidiary company, has, in all material respects, adequate internal financial controls with reference to financial statements and such internal financial controls were operating effectively as at 31 December 2025, based on the internal financial controls with reference to financial statements criteria established by the Company considering the essential components of such internal controls stated in the Guidance Note on Audit of Internal Financial Controls Over Financial Reporting issued by the Institute of Chartered Accountants of India (the “Guidance Note”).
Our audit involves performing procedures to obtain audit evidence about the adequacy of the internal financial controls with reference to financial statements and their operating effectiveness. Our audit of internal financial controls with reference to financial statements included obtaining an understanding of internal financial controls with reference to financial statements, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error.
Management’s and Board of Directors’ Responsibilities for Internal Financial Controls
The respective Company’s Management and the Board of Directors are responsible for establishing and maintaining internal financial controls based on the internal financial controls with reference to financial statements criteria established by the respective company’s considering the essential components of internal control stated in the Guidance Note. These responsibilities include the design, implementation and maintenance of adequate internal financial controls that were operating effectively for ensuring the orderly and efficient conduct of its business, including adherence to the respective company’s policies, the safeguarding
We believe that the audit evidence we have obtained and the audit evidence obtained by the other auditor of the relevant subsidiary company in terms of their report referred to in the Other Matter paragraph below, is sufficient and appropriate to provide a basis for our audit opinion on the internal financial controls with reference to financial statements.
Meaning of Internal Financial Controls with Reference to Financial Statements
A company’s internal financial controls with reference to financial statements is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal financial controls with reference to financial statements include those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorisations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorised acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Inherent Limitations of Internal Financial Controls with Reference to Financial Statements
Because of the inherent limitations of internal financial controls with reference to financial statements, including the possibility of collusion or improper management
override of controls, material misstatements due to error or fraud may occur and not be detected. Also, projections of any evaluation of the internal financial controls with reference to financial statements to future periods are subject to the risk that the internal financial controls with reference to financial statements may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Other Matter
Our aforesaid report under Section 143(3)(i) of the Act on the adequacy and operating effectiveness of the internal financial controls with reference to financial statements insofar as it relates to four subsidiary companies, which is a company incorporated in India, is based on the corresponding report of the auditor of such companies incorporated in India.
Our opinion is not modified in respect of this matter.
For B S R & Co. LLP Chartered Accountants Firm’s Registration No.:101248W/W-100022
Jaclyn Desouza Partner Place: Mumbai Membership No.: 124629 Date: 04 February 2026 ICAI UDIN:26124629DJDPRJ2643
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Consolidated Balance Sheet
(INR in millions, except share and per share data, unless otherwise stated)
| Nt N | Asat | Asat |
|---|---|---|
| oe o. | December 31,2025 | December 31,2024 |
| ASSETS | ||
| Non-current assets | ||
| Property, plant and equipment 6 |
6,789 | 4,762 |
| Capital work-in-progress 6 |
505 | 1,308 |
| Right-of-use assets 5A |
6,116 | 5,596 |
| Goodwill 7 |
35,768 | 23,871 |
| Other intangible assets 9 |
2,626 | 3,366 |
| Financial assets | ||
| Investments 10A |
5 | 4 |
| Other fnancial assets 12A |
879 | 761 |
| Deferred tax assets(net) 11C |
4,043 | 2,682 |
| Income tax assets(net) | 171 | 464 |
| Other non-current assets 13A |
1,667 | 1,620 |
| Total non-current assets | 58,569 | 44,434 |
| Current assets | ||
| Financial assets | ||
| Investments 10B |
1,446 | - |
| Trade receivables | ||
| Billed 14 |
14,556 | 12,914 |
| Unbilled | 6,000 | 6,841 |
| Cash and cash equivalents 15A |
19,708 | 19,766 |
| Other bank balances 15B |
117 | 106 |
| Other fnancial assets 12B |
832 | 605 |
| Income tax assets(net) | 334 | 191 |
| Other current assets 13B |
7,484 | 5,088 |
| Total current assets | 50,477 | 45,511 |
| TOTAL ASSETS | 109,046 | 89,945 |
| EQUITY AND LIABILITIES | ||
| Equity | ||
| Equityshare capital 16 |
609 | 608 |
| Other equity | 62,549 | 52,961 |
| Equityatributable to shareholders of the Company | 63,158 | 53,569 |
Non-controllinginterests |
(32) | (23) |
| Total equity | 63,126 | 53,546 |
| Non-current liabilities | ||
| Financial liabilities | ||
| Lease liabilities 5B |
5,532 | 4,703 |
| Other fnancial liabilities 17A |
3,221 | 2,223 |
| Provisions 20A |
2,041 | 752 |
| Deferred tax liabilities(net) 11C |
23 | ^ |
| Total non-current liabilities | 10,817 | 7,678 |
| Current liabilities | ||
| Financial liabilities | ||
| Lease liabilities 5B |
1,275 | 1,039 |
| Tradepayables 18 |
10,069 | 9,140 |
| Other fnancial liabilities 17B |
13,793 | 10,062 |
| Other current liabilities 19 |
4,321 | 3,887 |
| Provisions 20B |
2,633 | 2,416 |
| Income tax liabilities(net) | 3,012 | 2,177 |
| Total current liabilities | 35,103 | 28,721 |
| Total liabilities | 45,920 | 36,399 |
| TOTAL EQUITY AND LIABILITIES | 109,046 | 89,945 |
The accompanying notes 1 to 38 form an integral part of the Consolidated Financial Statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants
Firm’s registration number: 101248W/W-100022
Kapil Modi Director DIN 07055408 Place: Mumbai Date: February 04, 2026
R. Srikrishna
CEO & Executive Director DIN 03160121 Place: Mumbai Date: February 04, 2026
Jaclyn Desouza
Gunjan Methi Company Secretary
Vikash Kumar Jain Chief Financial Officer
Partner
Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
Consolidated Statement of Profit and Loss
(INR in millions, except share and per share data, unless otherwise stated)
| For theyear ended | For theyear ended | |
|---|---|---|
| Note No. | December 31,2025 | December 31,2024 |
| INCOME | ||
| Revenue from operations 21 |
134,304 | 119,744 |
| Change in value of contingent consideration 36 |
3,820 | - |
| Other income 22 |
63 | 749 |
| TOTAL INCOME | 138,187 | 120,493 |
| EXPENSES |
||
| Employee benefts expense 23 |
77,938 | 69,649 |
| Finance costs 25 |
1,005 | 660 |
| Depreciation and amortisation expense 26 |
3,613 | 2,788 |
| Other expenses 24 |
37,252 | 31,793 |
| TOTAL EXPENSES | 119,808 | 104,890 |
| PROFIT BEFORE EXCEPTIONAL ITEMS AND TAX | 18,379 | 15,603 |
| Exceptional Items | ||
| Impact of new Labour Codes 38D |
1,111 | - |
| PROFIT BEFORE TAX | 17,268 | 15,603 |
| Tax expense | ||
| Current tax | 4,516 | 3,734 |
| Deferred tax charge /(credit) | (931) | 129 |
| Total tax expense 11 |
3,585 | 3,863 |
| PROFIT FOR THE YEAR | 13,683 | 11,740 |
| OTHER COMPREHENSIVE INCOME(OCI) | ||
| Items that will not be reclassifed subsequentlytoproft or loss | ||
Remeasurement of defned beneftplan |
50 | (92) |
| Income tax relatingto items that will not be reclassifed toproft or loss 11 |
(6) | 16 |
| Items that will be reclassifed subsequentlytoproft or loss |
||
| Exchange diferences on translating the fnancial statements of foreign operations |
2,584 | 492 |
| Net change in fair value of cash fow hedges |
(971) | (365) |
| Income tax relatingto items that will be reclassifed toproft or loss 11 |
223 | 73 |
| TOTAL OTHER COMPREHENSIVE INCOME | 1,880 | 124 |
| TOTAL COMPREHENSIVE INCOME FOR THE YEAR |
15,563 | 11,864 |
| Proft for theyear atributable to: | ||
Shareholders of the Company |
13,692 | 11,764 |
| Non-controllinginterests | (9) | (24) |
| 13,683 | 11,740 | |
| Other Comprehensive Income atributable to: | ||
| Shareholders of the Company | 1,881 | 125 |
| Non-controllinginterests | (1) | (1) |
| 1,880 | 124 | |
| Total Comprehensive Income for theyear atributable to: | ||
| Shareholders of the Company | 15,573 | 11,889 |
| Non-controllinginterests | (10) | (25) |
| 15,563 | 11,864 | |
| Earningsper share(INR): 27 |
||
| Basic | 22.51 | 19.37 |
| Diluted | 22.16 | 19.29 |
The accompanying notes 1 to 38 form an integral part of the Consolidated Financial Statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants
Firm’s registration number: 101248W/W-100022
Kapil Modi
R. Srikrishna
CEO & Executive Director
Director DIN 07055408 Place: Mumbai Date: February 04, 2026 Gunjan Methi Company Secretary
DIN 03160121 Place: Mumbai Date: February 04, 2026
Jaclyn Desouza Partner
Vikash Kumar Jain Chief Financial Officer
Membership number: 124629 Place: Mumbai Date: February 04, 2026
Place: Mumbai Date: February 04, 2026
Place: Mumbai Date: February 04, 2026
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Consolidated Statement of Changes in Equity
(INR in millions, except share and per share data, unless otherwise stated)
A. EQUITY SHARE CAPITAL
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Balance as at January 01, 2025 Changes in equity share capital during the year [1] Balance as at December 31, 2025
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| Balance as at January01,2025 |
Changes in equityshare capital duringtheyear1 | Balance as at December 31,2025 |
|---|---|---|
| 608 | 1 | 609 |
| Balance as at January01,2024 Changes in equityshare capital duringtheyear1 Balance as at December 31,2024 |
||
| 607 1 608 |
Note :
- 1 Refer to note 16
B. OTHER EQUITY
| Share application money pending allotment |
Reser | ves and surplus | ves and surplus | Other comprehensive income |
Other comprehensive income |
Equity at- tributable to share- holders of the Company |
Non- con- trolling interests |
Total equity |
|||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Securities premium |
Capital reserve |
Capital redemption reserve |
Special Economic Zone re- investment reserve |
Share options out- standing account |
General reserve |
Retained earnings |
Foreign currency translation reserve (FCTR)1 |
Cashfow hedging reserve (CFHR) |
|||||
| Balance as at January 01, 2025 |
^ | 5,162 | 3 | 11 | 2,214 | 843 | 2,144 | 38,354 | 4,593 | (363) | 52,961 | (23) | 52,938 |
| Proft for the year | - | - | - | - | - | - | - | 13,692 | - | - | 13,692 | (9) | 13,683 |
| Other comprehensive income / (losses) (net of tax) |
- | - | - | - | - | - | - | 44 | 2,585 | (748) | 1,881 | (1) | 1,880 |
| Total comprehensive income |
- | - | - | - | - | - | - | 13,736 | 2,585 | (748) | 15,573 | (10) | 15,563 |
| Dividend paid | - | - | - | - | - | - | - | (6,995) | - | - | (6,995) | - | (6,995) |
| Transfer to Special Economic Zonere-investment reserve |
- |
- | - | - | 475 | - | - | (475) | - | - | - | - | - |
| Transfer from Special Economic Zone re- investment reserve |
- | - | - | - | (590) | - | - | 590 | - | - | - | - | - |
| Received / transferred on exercise ofstockoptions |
2 | 805 | - | - | - | (209) | - | - | - | - | 598 | - | 598 |
| Amount transferred on cancellation of vested options |
- | - | - | - | - | ^ | - | ^ | - | - | - | - | - |
| Compensation related to employee share based payments |
- | - | - | - | - | 412 | - | - | - | - | 412 | - | 412 |
| NCI share of share capital of partly ownedsubsidiaries |
- | - | - | - | - | - | - | - | - | - | - | 1 | 1 |
| Balance as at December 31,2025 |
2 | 5,967 | 3 | 11 | 2,099 | 1,046 | 2,144 | 45,210 | 7,178 | (1,111) | 62,549 | (32) | 62,517 |
| Balance as at January 01, 2024 |
- | 5,162 | 3 | 11 | 1,896 | 202 | 2,144 | 32,298 | 4,100 | (71) | 45,745 | - | 45,745 |
| Proft for theyear | - | - | - | - | - | - | - | 11,764 | - | - | 11,764 | (24) | 11,740 |
| Other comprehensive income /(losses) (net of tax) - |
- | - | - | - | - | - | (76) | 493 | (292) | 125 | (1) | 124 | |
| Total comprehensive income - |
- | - | - | - | - | - | 11,688 | 493 | (292) | 11,889 | (25) | 11,864 | |
| Dividendpaid - |
- | - | - | - | - | - | (5,314) | - | - | (5,314) | - | (5,314) | |
| Transfer to Special Economic Zone re-investment reserve - |
- | - | - | 552 | - | - | (552) | - | - | - | - | - | |
| Transfer from Special Economic Zone re- investment reserve - |
- | - | - | (234) | - | - | 234 | - | - | - | - | - | |
| Received / transferred on exercise of stock options ^ |
- | - | - | - | - | - | - | - | - | ^ | - | ^ | |
| Amount transferred on cancellation of GroupPlan2 - |
- | - | - | - | 362 | - | - | - | - | 362 | - | 362 | |
| Compensation related to employee share based payments - |
- | - | - | - | 279 | - | - | - | - | 279 | - | 279 | |
| NCI on incorporation of partly owned subsidiaries - |
- | - | - | - | - | - | - | - | - | - | 2 | 2 | |
| Balance as at December 31,2024 ^ |
5,162 | 3 | 11 | 2,214 | 843 | 2,144 | 38,354 | 4,593 | (363) | 52,961 | (23) | 52,938 |
Note :
-
1 Included gain of INR 22 million for the year ended December 31, 2024 transferred from Foreign Currency Translation Reserve (FCTR) to Profit & Loss on account of liquidation of Hexaware Technologies LLC (Russia Subsidiary).
-
2 During the year ended December 31, 2024, ESOP plan of Group Company was discontinued and replaced with ESOP plan issued by the company, hence cumulative liability amounting to INR 362 million on the date of replacement was transferred to share options outstanding account.
Consolidated Statement of Changes in Equity (Continued)
(INR in millions, except share and per share data, unless otherwise stated)
Nature and purpose of reserves
a Securities premium
- Securities premium is used to record the premium received on issue of shares to be utilized in accordance with the provisions of the Companies Act, 2013 (the Act).
b Capital reserve
Capital reserve represent reserve on amalgamation. It represents non distributable reserves which can only be used for the specific purposes.
c Capital redemption reserve
- Capital redemption reserve is created on buy-back of the equity shares in accordance with the provisions of the Companies Act, 2013.
d Special Economic Zone re-investment reserve
The Special Economic Zone (SEZ) re-investment reserve is created out of the profit of eligible SEZ units in terms of the provisions of section 10AA(1) (ii) of the Income-tax Act, 1961. The reserve will be utilised by the Group for acquiring new plant & machinery for the purpose of its business as per the terms of section 10AA(2) of Income-tax Act, 1961.
e Share option outstanding account
Share option outstanding account is used to record the value of equity-settled share based payment transactions with employees. The amounts recorded in this account are transferred to securities premium upon exercise of stock options by employees.
f General reserve
General reserve represents appropriation of profits by the Company. The same can be utilised in accordance with the provisions of the Companies Act, 2013 and available for dividend distribution.
g Cash flow hedging reserve (CFHR)
The cash flow hedging reserve represents the cumulative effective portion of gains or losses arising on changes in fair value of designated portion of hedging instruments entered into for cash flow hedges. Such gains or losses will be reclassified to statement of profit and loss in the period in which the underlying hedged transaction occurs.
h Retained earnings
Retained earnings comprise of the accumulated undistributed earnings.
i Foreign currency translation reserve (FCTR)
The exchange differences arising from the translation of financial statements of foreign operations with functional currency other than Indian rupees is recognised in other comprehensive income, net of taxes and is presented within equity in the FCTR.
The accompanying notes 1 to 38 form an integral part of the Consolidated Financial Statements.
As per our report of even date attached
For B S R & Co. LLP Chartered Accountants Firm’s registration number: 101248W/W-100022
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
R. Srikrishna Kapil Modi CEO & Executive Director Director DIN 03160121 DIN 07055408 Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Vikash Kumar Jain Gunjan Methi Chief Financial Officer Company Secretary Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026
Jaclyn Desouza Partner Membership number: 124629 Place: Mumbai Date: February 04, 2026
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Consolidated Statement of Cash Flows
(INR in millions, except share and per share data, unless otherwise stated)
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Cash fow from operatingactivities | ||
| Proft before tax | 17,268 | 15,603 |
| Adjustments for: | ||
| Depreciation and amortisation expense | 3,613 | 2,788 |
| Employee stock option compensation cost | 456 | 353 |
| Interest income | (520) | (376) |
| Life time expected credit loss | 1,258 | 340 |
| Net (gains)/losses on investments carried at fair value through proft or loss | (121) | (140) |
| (Proft)/Loss on remeasurement/short closure of lease | (25) | - |
| (Proft)/Loss on sale of property, plant and equipment (PPE) (net) | (7) | 3 |
| Exchange rate diference (net) - unrealised | 165 | (1) |
| Impairment of customer relations associated with an earlier acquisition (Refer note 36) | 1,696 | - |
| Change in value of contingent consideration (Refer note 36) | (3,820) | - |
| Finance costs | 1,005 | 660 |
| Operatingproft before workingcapital changes | 20,968 | 19,230 |
| Adjustments for: | ||
| Trade receivables and other assets | (1,601) | (4,347) |
| Trade payables, other liabilities and provisions | 1,705 | 3,719 |
| Cashgenerated from operatingactivities | 21,072 | 18,602 |
| Direct taxes paid (net) | (3,681) | (3,122) |
| Net cashgenerated from operatingactivities | 17,391 | 15,480 |
| Cash fow from investingactivities | ||
| Purchase of PPE and intangible assets including capital work-in-progress and capital advances |
(1,675) | (1,333) |
| Proceeds from sale of property, plant and equipment | 40 | 21 |
| Purchase of investments | (14,052) | (17,050) |
| Proceeds from sale/redemption of investments | 12,725 | 19,696 |
| Payment towards acquisition of business (net of cash acquired) (Refer to note 8) | (7,452) | (8,268) |
| Interest received | 452 | 244 |
| Net cash used in investingactivities | (9,962) | (6,690) |
| Cash fow from fnancingactivities | ||
| Proceeds from issue of shares / share application money | 599 | 1 |
| Payment towards lease liabilities includinginterest on lease liabilities | (1,668) | (1,370) |
| Proceeds from short term borrowing | - | 2,930 |
| Repayment of short term borrowing | - | (2,930) |
| Interest paid | (244) | (136) |
| Dividend paid | (6,995) | (5,314) |
| Net cash used in fnancingactivities | (8,308) | (6,819) |
Consolidated Statement of Cash Flows (Continued)
(INR in millions, except share and per share data, unless otherwise stated)
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Net (decrease)/increase in cash and cash equivalents | (879) | 1,971 |
| Cash and cash equivalents at the beginningof the year | 19,766 | 17,734 |
| Exchange diference on translation of foreign currency cash and cash equivalents | 821 | 61 |
| Cash and cash equivalents at the end of the year (Refer to note 15A) | 19,708 | 19,766 |
Reconciliation of Borrowings
| Reconciliation of Borrowings | ||
|---|---|---|
| For the year ended | ||
| Particulars | December 31, 2025 | December 31, 2024 |
| Short Term | Short Term | |
| OpeningBalance | - | - |
| Borrowingmade duringthe year | - | 2,930 |
| Interest accrued duringthe year | - | 10 |
| Borrowingrepaid (includinginterest) duringthe year | - | (2,940) |
| Adjustment on account of currency translation | - | ^ |
| ClosingBalance | - | - |
The accompanying notes 1 to 38 form an integral part of the Consolidated Financial Statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants Firm’s registration number: 101248W/W-100022
R. Srikrishna Kapil Modi CEO & Executive Director Director DIN 03160121 DIN 07055408 Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Jaclyn Desouza Vikash Kumar Jain Gunjan Methi Partner Chief Financial Officer Company Secretary Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
and cash equivalents of the consideration for such services rendered, the Group has considered an operating cycle of 12 months.
1 Company Overview
Hexaware Technologies Limited ("Hexaware" or "the Holding Company") is a public limited company incorporated in India. The Holding Company, along with its subsidiaries ("the Group"), is actively involved in information technology consulting, software development, business process services (BPS), data and AI, cloud, Digital IT operations, and enterprise platforms. Hexaware delivers a range of services to clients across diverse industries, including travel, transportation, hospitality, logistics, banking, financial services, insurance, healthcare, manufacturing, retail, consumers, telecom, and utilities. The broad spectrum of service offerings encompasses application development and management, enterprise package solutions, infrastructure management, business intelligence and analytics, business process, digital assurance, testing, Generative AI, and sustainability.
"^" represents amount less than INR 0.5 million or USD 0.05 million as applicable.
2.3 Basis of consolidation
Subsidiaries
The Consolidated Financial Statements incorporate the financial information of the Holding Company and its subsidiaries.
The financial statements of the Group are consolidated on line-by-line basis by adding together like items after eliminating intra Group transactions and unrealised gain/loss from such transaction. The consolidated financial statements are prepared by applying uniform accounting policies used in Group.
The Consolidated Financial Statements present the consolidated accounts of Hexaware Technologies Limited with its subsidiaries which are listed in Note 4 - Additional Information.
Consolidation of a subsidiary begins when the Group obtains control over the subsidiary and ceases when the Group loses control of the subsidiary. Specifically, income and expenses of a subsidiary acquired or disposed off during the year are included in the consolidated statement of profit or loss and other comprehensive income from the date the Group gains control until the date when the Group ceases to control the subsidiary.
2 Material Accounting Policies
2.1 Statement of compliance
The Consolidated financial statements comply in all material aspects with Indian Accounting standards (referred to as "Ind AS") notified under Section 133 of the Companies Act, 2013 (the "Act") read with [Companies (Indian Accounting Standards) Rules, 2015] and other relevant provisions of the Act as amended from time to time.
Changes in the Group’s ownership interests in subsidiaries that do not result in the Group losing control over the subsidiaries are accounted for as equity transactions. The carrying amounts of the Group’s interest and the non-controlling interests are adjusted to reflect the changes in their relative interest in the subsidiaries. Any difference between the amount by which the non-controlling interests are adjusted and the fair value of the consideration paid or received is recognised directly in equity and attributed to the owners of the Group.
2.2 Basis of preparation
These Consolidated financial statements have been prepared on historical cost basis except for certain financial instruments and defined benefit plans which are measured at fair value or amortised cost at the end of each reporting period as explianed in the accounting policies below.
These Consolidated financial statements have been prepared in Indian Rupee (INR) which is the functional currency of the Holding Company.
2.4 Use of estimates and judgements
The preparation of the Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of revenue, expense, assets and liabilities and disclosures relating to contingent liabilities on the date of the financial statements. Actual results could differ from those estimates.
All assets and liabilities have been classified as current and non-current as per the Group’s normal operating cycle. Based on the nature of services rendered to customers and time elapsed between deployment of resources and the realisation in cash
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
Cost to fulfill/obtain contract are generally expensed as incurred except for certain costs which meet the criteria for capitalisation. The assessment of this criteria requires the application of judgement, in particular, when considering if costs generate or enhance resources to be used to satisfy future performance obligations and whether costs are expected to be recovered.
Estimates and underlying assumptions are reviewed on an ongoing basis. Revision to accounting estimates is recognised in the period in which the estimate is revised and in any future period affected.
Key source of estimation uncertainty which may cause material adjustments:
2.4.1 Revenue recognition
The Group uses the percentage-of-completion method in accounting for its fixed-price contracts. Use of the percentage-of-completion method requires the Group to estimate the efforts expended to date as a proportion of the total efforts to be expended. Efforts expended have been used to measure progress towards completion as there is a direct relationship between input and productivity. Provisions for estimated losses, if any, on uncompleted contracts are recorded in the period in which such losses become probable based on the expected contract estimates at the reporting date and can be reliably estimated.
2.4.2 Income-tax
The major tax jurisdiction for the Group is India though the Group also files tax returns in overseas jurisdictions. Significant judgments are involved in determining the provision for income taxes including judgment on whether tax positions are probable of being sustained in tax assessments and deferred tax on unrecognised tax benefits. Tax assessment can involve complex issues, which can only be resolved over extended time periods.
2.4.3 Leases
The Group evaluates if an arrangement qualifies to be a lease as per the requirements of Ind AS 116. Identification of a lease requires significant judgement. The Group uses significant judgement in assessing the lease term (including anticipated renewals) and the applicable discount rate.
The Group uses judgement to determine an appropriate standalone selling price for a performance obligation. The Group allocates the transaction price to each performance obligation on the basis of the relative standalone selling price of each distinct product or service promised in the contract. Where standalone selling price is not observable, the Group uses the expected cost plus margin approach to allocate the transaction price to each distinct performance obligation.
The Group determines the lease term as the non-cancellable period of a lease, together with both periods covered by an option to extend the lease if the Group is reasonably certain to exercise that option; and periods covered by an option to terminate the lease if the Group is reasonably certain not to exercise that option. In assessing whether the Group is reasonably certain to exercise an option to extend a lease, or not to exercise an option to terminate a lease, it considers all relevant facts and circumstances that create an economic incentive for the Group to exercise the option to extend the lease, or not to exercise the option to terminate the lease. The Group revises the lease term if there is a change in the non-cancellable period of a lease.
Judgement is also required to determine the transaction price for the contract. The transaction price could be either a fixed amount or variable consideration with elements such as volume discounts, service level credits, performance bonuses, price concessions and incentives. The transaction price is also adjusted for the effects of the time value of money if the contract includes a significant financing component. Any consideration payable to the customer is adjusted to the transaction price, unless it is a payment for a distinct product or service from the customer. The estimated amount of variable consideration is adjusted in the transaction price only to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue recognised will not occur and is reassessed at the end of each reporting period.
The discount rate is generally based on the incremental borrowing rate specific to the lease being evaluated or for a portfolio of leases with similar characteristics.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
liabilities exceed the cost of acquisition, after reassessing the fair values of the net assets and contingent liabilities, the excess is recognised as capital reserve.
2.4.4 Impairment of goodwill
- Determining whether goodwill is impaired requires an estimation of the value in use of the cash-generating unit (CGU) to which goodwill has been allocated. The value in use calculation requires the management to estimate the future cash flows expected to arise from the cash-generating unit and a suitable discount rate in order to calculate the present value. Where actual future cash flows are less than expected, a material impairment loss may arise.
The interest of non-controlling shareholders is initially measured either at fair value or at the non-controlling interests proportionate share of acquiree’s identifiable net asset. The choice of measurement basis is made on an acquisition- by- acquisition basis. Subsequent to acquisition, the carrying amount of non-controlling interests is the amount of those interests at initial recognition plus the non-controlling interest’s share of subsequent change in equity of subsidiaries.
- 2.4.5 Useful lives of property, plant and equipment The Group reviews the useful life of property, plant and equipment at the end of each reporting period. This reassessment may result in change in depreciation expense in future periods.
Business combinations arising from transfer of interest in entities that are under common control are accounted on historical cost basis. The difference between any consideration given and the aggregate historical carrying amounts of assets and liabilities of the acquired entity is recorded in shareholders' equity.
2.4.6 Employee benefits
- The accounting of employee benefit plans in the nature of defined benefit requires the Group to use assumptions. These assumptions have been explained under employee benefits note.
2.6 Goodwill
- 2.4.7 Fair value measurement of financial instruments When the fair value of financial assets and financial liabilities recorded in the balance sheet cannot be measured based on quoted prices in active markets, their fair value is measured using valuation techniques including the Discounted Cash Flow model. The inputs to these models are taken from observable markets where possible, but where this is not feasible, a degree of judgement is required in establishing fair values. Judgements include considerations of inputs such as liquidity risk, credit risk and volatility. Changes in assumptions about these factors could affect the reported fair value of financial instruments.
Goodwill arising on an acquisition of a business is carried at cost as established at the date of acquisition of a business (see note 2.5 above) less accumulated impairment losses, if any.
On disposal of the relevant cash generating unit, the attributable amount of goodwill is included in the determination of the profit or loss on disposal.
2.7 Revenue Recognition
Revenue is recognised upon transfer of control of promised products or services to customers in an amount that reflects the consideration which the Group expects to receive in exchange for those products or services.
2.5 Business Combination
The Group accounts for its business acquisitions using the acquisition method of accounting. Acquisition-related costs are recognised in statement of profit and loss as incurred. The acquiree’s identifiable assets, liabilities and contingent liabilities that meets the condition of recognition are recognised at their fair values at the acquisition date.
In case of a contract on time and material basis, transaction-based or volume-based contracts, revenue is recognised when the related services are performed.
In case of fixed price contracts, revenue is recognized using percentage of completion method. The Group uses the efforts expended to date as a proportion to the total efforts to be expended as a basis to measure the degree of completion. The cumulative impact of any revision in estimates of the percentage of work completed
Fair value of purchase consideration in excess of fair value of net assets acquired is recognised as goodwill. If the fair value of identifiable asset and
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
Revenues in excess of billing are classified as unbilled receivables while billing in excess of revenues are classified as contract liabilities (unearned revenues). Invoicing to the clients for fixed price contracts is based on milestones as defined in the contract and therefore the timing of revenue recognition is different from the timing of invoicing to the customers. Therefore, unbilled receivables for fixed price contracts (contract asset) are classified as non-financial asset because the right to consideration is dependent on completion of contractual milestones.
is reflected in the period in which the change becomes known. Provisions for estimated losses on such engagements are made during the period in which a loss becomes probable and can be reasonably estimated.
Revenue from fixed price maintenance contracts, testing and business process services are recognised based on the right to invoice for services performed for contracts in which the invoicing is representative of the value being delivered. If invoicing is not consistent with value delivered, revenue is recognized as the services are performed. When value of services provided is uniform over a specified period, revenue is recognised on a straight-line basis over the specified period unless some other method better represents the manner in which services are performed.
In accordance with Ind AS 37, the Group recognises an onerous contract provision when the unavoidable costs of meeting the obligations under a contract exceed the economic benefits to be received.
2.8 Leases
Contracts with customers may include supply of third-party software in certain integrated services arrangements. In such cases, revenue from sale of third-party software is recorded at gross or net basis depending on whether the Group is acting as the principal or as an agent of the customer.
A contract is, or contains, a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration.
Group as a lessee
The Group accounts for each lease component within the contract as a lease separately from non-lease components of the contract and allocates the consideration in the contract to each lease component on the basis of the relative stand-alone price of the lease component and the aggregate stand-alone price of the non-lease components.
The Group recognises revenue in the gross amount of consideration when it is acting as a principal and at net amount of consideration when it is acting as an agent between the customer and the vendor. Revenue from the sale of third-party software is recognised upfront at a point in time when the software is delivered to the customer. In cases where implementation and/or customisation services rendered significantly modifies or customises the software, revenue is recognised over a period of time.
The Group recognises right-of-use asset representing its right to use the underlying asset for the lease term at the lease commencement date. The cost of the right-of-use asset measured at inception shall comprise of the amount of the initial measurement of the lease liability adjusted for any lease payments made at or before the commencement date less any lease incentives received, plus any initial direct costs incurred and an estimate of costs to be incurred by the lessee in dismantling and removing the underlying asset or restoring the underlying asset or site on which it is located.
Revenue is measured based on the transaction price, which is the consideration, adjusted for volume discounts, service level credits, performance bonuses, price concessions and incentives, if any, as specified in the contract with the customer. Revenue also excludes taxes collected from customers.
Contracts are subject to modification to account for changes in contract specification and requirements. The Group reviews modification to contract in conjunction with the original contract, basis which the transaction price could be allocated to a new performance obligation, or transaction price of an existing obligation could undergo a change. In the event transaction price is revised for existing obligation, a cumulative adjustment is accounted for.
The Group has elected not to apply the requirements of Ind AS 116 to short-term leases of all assets that have a lease term of 12 months or less and leases for which the underlying asset is of low value. The lease payments associated with these leases are recognized as rent expense on a straight-line basis over the lease term.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
Group as a lessor
The right-of-use assets is subsequently measured at cost less any accumulated depreciation, accumulated impairment losses, if any and adjusted for any remeasurement of the lease liability. The right-of-use assets is depreciated using the straight-line method from the commencement date over the shorter of lease term and useful life of right-of-use asset. The estimated useful lives of right-of-use assets are determined on the same basis as those of property, plant and equipment. Right-of-use assets are tested for impairment whenever there is any indication that their carrying amounts may not be recoverable. Impairment loss, if any, is recognised in the statement of profit and loss.
At the inception of the lease the Group classifies each of its leases as either an operating lease or a finance lease. The Group recognises lease payments received under operating leases as income on a straight- line basis over the lease term. In case of a finance lease, finance income is recognised over the lease term based on a pattern reflecting a constant periodic rate of return on the lessor’s net investment in the lease. When the Group is an intermediate lessor it accounts for its interests in the head lease and the sub-lease separately. It assesses the lease classification of a sub-lease with reference to the right-of-use asset arising from the head lease, not with reference to the underlying asset. If a head lease is a short term lease to which the Group applies the exemption described above, then it classifies the sub-lease as an operating lease.
The Group measures the lease liability at the present value of the lease payments that are not paid at the commencement date of the lease. The lease payments are discounted using the interest rate implicit in the lease, if that rate can be readily determined. If that rate cannot be readily determined, the Group uses incremental borrowing rate. For leases with reasonably similar characteristics, the Group, on a lease by lease basis, may adopt either the incremental borrowing rate specific to the lease or the incremental borrowing rate for the portfolio as a whole. The lease payments shall include fixed payments, variable lease payments, residual value guaranteed, exercise price of a purchase option where the Group is reasonably certain to exercise that option and payments of penalties for terminating the lease, if the lease term reflects the lessee exercising an option to terminate the lease.
If an arrangement contains lease and non-lease components, the Group applies Ind AS 115 Revenue to allocate the consideration in the contract.
2.9 Functional and presentation currency
Foreign currency
Transactions in foreign currency are recorded at the original rate of exchange in force at the time transactions are effected. Monetary items denominated in foreign currency are restated using the exchange rate prevailing on the date of the Balance Sheet. The resulting exchange difference on such restatement and settlement is recognized in the statement of profit and loss, except exchange differences on transactions entered into in order to hedge certain foreign currency risk.
The lease liability is subsequently remeasured by increasing the carrying amount to reflect interest on the lease liability, reducing the carrying amount to reflect the lease payments made and remeasuring the carrying amount to reflect any reassessment or lease modifications or to reflect revised in-substance fixed lease payments. The Group recognises the amount of the re-measurement of lease liability due to modification as an adjustment to the right-of-use asset and statement of profit and loss depending upon the nature of modification. Where the carrying amount of the right-of-use asset is reduced to zero and there is a further reduction in the measurement of the lease liability, the Group recognises any remaining amount of the re-measurement in statement of profit and loss.
Non-monetary items that are measured in terms of historical cost in a foreign currency are not retranslated.
Assets and liabilities of entities with functional currency other than presentation currency have been translated to the presentation currency using exchange rates prevailing on the balance sheet date. Items in the statement of profit and loss have been translated using average exchange rates. Translation adjustments have been reported as Foreign currency translation reserve (FCTR) in Other comprehensive income.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
2.11.2 Short term employee benefit
2.10 Borrowing Cost
All employee benefits payable wholly within twelve months of rendering the service are classified as short-term employee benefits. Benefits such as salaries, wages etc. and the expected cost of ex-gratia are recognised in the period in which the employee renders the related service. A liability is recognised for the amount expected to be paid when there is a present legal or constructive obligation to pay this amount as a result of past service provided by the employee and the obligation can be estimated reliably.
Borrowing cost directly attributable to the acquisition or construction of qualifying assets is capitalised as part of the cost of such assets. A qualifying asset is one that necessarily takes a substantial period of time to get ready for its intended use or sale. All other borrowing costs are recognised in the statement of profit and loss.
2.11 Employee Benefits
- 2.11.1 Post-employment benefits and other long term benefit plan
2.11.3 Compensated absences
Payments to defined contribution retirement schemes are recognised as an expense when the employees have rendered service entitling them to such benefits.
Compensated absences which are expected to occur within twelve months after the end of the period in which the employee renders the related services are recognised as undiscounted liability at the balance sheet date. Compensated absences which are not expected to occur within twelve months after the end of the period in which the employee renders the related services are recognised as an actuarially determined liability at the present value of the defined benefit obligation at the balance sheet date.
For defined benefit schemes and other long term benefit plans, the cost of providing benefits is determined using the Projected Unit Credit Method, with actuarial valuations being carried out at balance sheet date. Remeasurement, comprising actuarial gains and losses and the return on plan assets (excluding interest) is reflected immediately in the balance sheet with a charge or credit recognized in the other comprehensive income in respect of defined benefit schemes and in the statement of profit and loss in respect of other long term benefit plans in the period in which they occur. Remeasurement recognised in other comprehensive income is reflected immediately in retained earnings and will not be reclassified to statement of profit and loss. Past service cost is recognised in the statement of profit and loss in the period of plan amendment. The retirement benefit liability recognized in the balance sheet represents the present value of the defined benefit obligation as reduced by the fair value of scheme assets. Any asset resulting from this calculation is limited to the lower of the amount determined as the defined benefit liability and the present value of available refunds and / or reduction in future contributions to the scheme.
2.12 Share based compensation
Equity settled share based payments to employees and directors are measured at the fair value of the equity instruments at the grant date which is recognised over the vesting period based on periodic estimate of the equity instruments that will eventually vest, with the corresponding increase in equity. At the end of each reporting period, the Group revises its estimate of the number of equity instruments expected to vest with the impact of revision recognised in the statement of profit and loss such that the cumulative expense reflects the revised estimates, with a corresponding adjustment to the share option outstanding account.
2.13 Taxes on Income
Income tax expense comprises of current tax and deferred tax. Current and deferred tax are recognised in net income, except when they relate to items that are recognised in other comprehensive income or directly in equity, in which case, the current and deferred tax are also recognised in other comprehensive income or directly in equity, respectively.
The service cost (including past service cost as well as gains and losses on settlement and curtailments) and net interest expenses or income is recognised as employee benefits expense in the statement of profit or loss.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
income tax liability. Accordingly, MAT is recognised as deferred tax asset in the balance sheet when the asset can be measured reliably and it is probable that the future economic benefit associated with the asset will be realised.
Current tax is measured at the amount expected to be paid or recovered from the domestic and overseas tax authorities using enacted tax rates after taking credit for tax relief available for export operations in Special Economic Zone (SEZ).
Deferred tax assets and liabilities are offset when they relate to income taxes levied by the same taxation authority and the relevant entity intends to settle its current tax assets and liabilities on a net basis.
Advance taxes and provisions for current income taxes are presented in the Balance sheet after off-setting advance tax paid and income tax provision arising in the same tax jurisdiction and where the entity intends to settle the asset and liability on a net basis.
2.14 Property, plant and equipment (PPE)
Deferred taxes are recognised on temporary differences between the carrying amounts of assets and liabilities in the financial statements and the corresponding tax base used in the computation of taxable profits, except when the deferred income tax liability arises from the initial recognition of goodwill or an asset or liability in a transaction that is not a business combination and affects neither the accounting nor taxable profit at the time of the transaction.
PPE are stated at cost comprising of purchase price and any initial directly attributable cost of bringing the asset to its working condition for its intended use, less accumulated depreciation (other than freehold land) and impairment loss, if any.
Depreciation
Depreciation is provided on straight-line method based on the estimated useful lives of the assets as determined by the management based on the expert technical advice/ stipulations of Schedule II to the Act.
Deferred tax assets are recognised to the extent that it is probable that taxable profit will be available against which the deductible temporary differences, and the carry forward of unused tax credits and unused tax losses can be utilised.
| to the Act. | |
|---|---|
| Asset Class | Estimated useful Life |
| Buildings | 60 years |
| Computer Systems (included in | 3 years |
| Plant and Machinery) | |
| Ofice Equipment | 3-5 years |
| Electrical Fitings (included in | 8 years |
| Plant and Machinery) | |
| Furniture and Fixtures | 3-8 years |
| Vehicles | 4 years |
The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the asset to be utilised.
Deferred tax assets and liabilities are measured using enacted or substantively enacted tax rates expected to apply to taxable income in the years in which the temporary differences are expected to be received or settled.
Improvement to Leasehold Premises are amortised over the lease period or useful life of an asset whichever is lesser.
Depreciation methods, estimated useful lives and residual values are reviewed at the end of each year and adjusted prospectively where appropriate.
For operations under tax holiday scheme, deferred tax assets or liabilities, if any, have been established for the tax consequences of those temporary differences between the carrying values of assets and liabilities and their respective tax bases that reverse after the tax holiday ends.
An item of PPE is derecognised upon disposal or when no future economic benefits are expected to arise from the continued use of the assets. Any gain or loss arising on derecognition is determined as the difference between the sales proceeds and the carrying amount of the assets and is recognised in statement of profit and loss.
Deferred tax assets include Minimum Alternative Tax (MAT) paid in accordance with the tax laws in India, which gives rise to future economic benefits in the form of availability of set off against future
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
losses or at an amount equal to the life time expected credit losses if the credit risk on the financial asset has increased significantly since initial recognition.
2.15 Intangible assets
Intangible assets with finite useful lives that are acquired are initially recognised at cost in case of separately acquired assets and at fair value in case of acquisition in business combination. Subsequent to initial recognition, intangible assets are reported at cost less accumulated amortisation and impairment loss, if any. Amortisation is recognised on a straight-line basis over their estimated useful lives. Following table summarises the nature of intangibles and the estimated useful lives.
In case of Investments, the Group periodically reviews its carrying value of investments for indication for impairment. If the recoverable amount is less than its carrying amount, the impairment loss is accounted for.
2.16.2 Non-financial assets
| Asset Class | Estimated useful Life |
|---|---|
| Software licenses | 3 years |
| Brand | 1-2 years |
| Customer contracts / relations | 5-7 years |
(i)
Goodwill
For the purpose of impairment testing, goodwill is allocated to each of the Group’s cash generating units (or groups of cash generating units) that is expected to benefit from the synergies of the combination.
Amortisation method, estimated useful lives and residual values are reviewed at the end of each year and adjusted prospectively where appropriate.
Cash generating unit to which goodwill has been allocated is tested for impairment annually, or more frequently when there is an indication that the unit may be impaired. If the recoverable amount of the cash generating unit is less than its carrying amount, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro rata based on the carrying amount of each asset in the unit. Any impairment loss for goodwill is recognised directly in statement of profit and loss. An impairment loss recognised for goodwill is not reversed in subsequent periods.
An intangible asset is derecognised on disposal or when no future economic benefits are expected to arise from the continued use of the assets. Any gain or loss arising on derecognition is determined as the difference between the sales proceeds and the carrying amount of the assets and is recognised in statement of profit and loss.
2.16 Impairment
2.16.1 Financial assets (other than at fair value)
The Group assesses at each balance sheet date whether a financial asset in form of trade receivables, unbilled receivables and contract assets is impaired. In accordance with Ind AS 109, the Group applies Expected Credit Loss (ECL) model for measurement and recognition of impairment loss. As a practical expedient, the Group uses a provision matrix to determine impairment loss on portfolio of its trade receivables, unbilled receivables and contract assets. The provision matrix is based on available external and internal credit risk factors such as credit default and Group’s historically observed default rates over the expected life of trade receivables, unbilled receivables and contract assets and is adjusted for forward looking information. ECL impairment loss allowance or reversal is recognized during the period as expense or income respectively in the statement of profit and loss. For all other financial assets, expected credit losses are measured at an amount equal to the 12-months expected credit
(ii) Tangible, Intangible assets and Right-of-use of asset
At the end of each reporting period, the Group assesses whether there is an indication that an asset may be impaired. An asset is treated as impaired when the carrying cost of asset exceeds its recoverable value. When it is not possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs or allocated. Impairment loss is charged to the statement of profit and loss in the period in which an asset is identified as impaired. The impairment loss recognized in prior accounting period is reversed if there has been a change in the estimate of recoverable amount.
In case of reversal of impairment loss, the increased carrying amount shall not exceed the carrying amount that would have been determined (net of
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
2.18.1 Financial assets and financial liabilities
amortisation or depreciation) had no impairment loss been recognised for the asset in prior years.
- (i) Financial assets at amortised cost
Financial assets are subsequently measured at amortised cost if these financial assets are held within a business model whose objective is to hold these assets in order to collect contractual cash flows and the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding.
2.17 Provisions and contingent liabilities
Provisions are recognised when the Group has present obligation (legal or constructive) as a result of a past event for which reliable estimate can be made of the amount of obligation and it is probable that the Group will be required to settle the obligation. When a provision is measured using cash flows estimated to settle the present obligation its carrying amount is the present value of those cash flows; unless the effect of time value of money is immaterial.
(ii) Financial assets at fair value through other comprehensive income
Financial assets are measured at fair value through other comprehensive income if these financial assets are held within a business whose objective is achieved by both collecting contractual cash flows on specified dates that are solely payments of principal and interest on the principal amount outstanding and selling financial assets.
Provisions for onerous contracts are recognised when the expected benefits to be derived by the Group from a contract is lower than the unavoidable costs of meeting the future obligations under the contract. Provisions for onerous contracts are measured at the present value of lower of the expected net cost of fulfilling the contract and the expected cost of terminating the contract.
- (iii) Financial assets at fair value through profit or loss
Financial assets are measured at fair value through profit or loss unless it is measured at amortised cost or at fair value through other comprehensive income. The transaction costs directly attributable to the acquisition of financial assets and liabilities at fair value through profit and loss are immediately recognised in statement of profit and loss.
The Group uses significant judgement to disclose contingent liabilities. Contingent liabilities are disclosed when there is a possible obligation arising from past events, the existence of which will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events not wholly within the control of the Group or a present obligation that arises from past events where it is either not probable that an outflow of resources will be required to settle the obligation or a reliable estimate of the amount cannot be made. Contingent assets are neither recognised nor disclosed in the Consolidated Financial Statements.
(iv) Cash and cash equivalents
The Group considers all highly liquid financial instruments, which are readily convertible into known amounts of cash that are subject to an insignificant risk of change in value and having original maturities of three months or less from the date of purchase, to be cash equivalents. Cash and cash equivalents consist of balances with banks which are unrestricted for withdrawal and usage.
2.18 Non derivative financial instruments
Financial assets and liabilities are recognised when the Group becomes a party to the contractual provisions of the instrument. Financial assets and liabilities are initially measured at fair value, except for trade receivables which are initially measured at transaction price. Transaction costs that are directly attributable to the acquisition or issue of financial assets and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are added to or deducted from the fair value measured on initial recognition of financial asset or financial liability.
(v) Financial liabilities
Subsequent to initial recognition, these liabilities are measured at amortised cost using the effective interest method.
2.18.2 Derecognition of financial assets and financial liabilities
The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire, or when it transfers the financial asset and substantially all the risks and
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
rewards of ownership of the asset to another entity. The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or have expired.
longer meets the criteria for hedge accounting. The net cumulative gain or loss recognised in hedging reserve at that time remains in equity and is recognised in profit or loss when the forecasted transaction affects profit or loss. If a hedged transaction is no longer expected to occur, the net cumulative gain or loss recognised in hedging reserve is immediately transferred to the statement of profit and loss for the period and is grouped under exchange rate difference.
2.18.3 Equity Instruments
An equity instrument is a contract that evidences residual interest in the assets of the Group after deducting all of its liabilities. Equity instruments issued by the Group are recognised at the proceeds received net of direct issue cost.
Instruments not in hedging relationship
2.19 Derivative financial instruments and hedge accounting
The Group enters into contracts that are effective as hedges from an economic perspective, but they do not qualify for hedge accounting. The change in the fair value of such instrument is recognised in the statement of profit and loss.
The Group designates certain foreign exchange forward contracts as hedge instruments in respect of foreign exchange risks. These hedges are accounted for as cash flow hedges. The Group uses hedging instruments that are governed by the policies of the Group and its subsidiaries which are approved by their respective Board of Directors. The policies provide written principles on the use of such financial derivatives consistent with the risk management strategy of the Group. The hedge instruments are designated and documented as hedges at the inception of the contract.
2.20 Earnings per share (‘EPS’)
Basic EPS is computed by dividing profit or loss attributable to equity shareholders of the Holding Company by the weighted average number of equity shares outstanding during the period. Diluted EPS is computed by dividing the net profit attributable to the equity holders of the Holding Company by the weighted average number of equity shares considered for deriving basic EPS and also the weighted average number of equity shares that could have been issued upon conversion of all dilutive potential equity shares. The dilutive potential equity shares are adjusted for the proceeds receivable had the equity shares been actually issued at fair value (i.e. the average market value of the outstanding equity shares). Dilutive potential equity shares are deemed converted as of the beginning of the period, unless issued at a later date. Dilutive potential equity shares are determined independently for each period presented.
The Group determines the existence of an economic relationship between the hedging instrument and hedged item based on the currency, amount and timing of their respective cash flows. The effectiveness of hedge instruments to reduce the risk associated with the exposure being hedged is assessed and measured at inception and on an ongoing basis. The effective portion of change in the fair value of the designated hedging instrument is recognised in the other comprehensive income and accumulated under the heading cash flow hedging reserve. Any ineffective portion of changes in the fair value of the derivative is recognized immediately in the net profit in the Statement of Profit and Loss.
The number of equity shares and potentially dilutive equity shares are adjusted retrospectively for all periods presented for any share splits and bonus shares issues including for changes effected prior to the approval of the Consolidated Financial Statements by the Board of Directors.
Hedge accounting is discontinued when the hedging instrument expires, terminated or exercised without replacement or rollover as part of the hedging strategy or when the hedge no
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
also introduces guidance on classification of liabilities with covenants. The Group has no impact of these amendments in its classification criteria of current and non-current liabilities. The amendment is applicable w.e.f January 1, 2026 and Group has reviewed the amendment and based on its evaluation has determined that it does not have any significant impact in its Consolidated Financial Statements.
2.21 Dividend and interest income
Dividend income is recorded when the right to receive payment is established. Interest income is recognised using the effective interest method.
3 Recent accounting pronouncements
Ministry of Corporate Affairs (“MCA”) notifies new standards or amendments to the existing standards under Companies (Indian Accounting Standards) Rules as issued from time to time. During the year ended December 31, 2024, MCA has notified Ind AS 117 – Insurance Contracts applicable to the Group w.e.f. January 1, 2025. The Group has reviewed the new standard and based on its evaluation has determined that it does not have any significant impact in its Consolidated Financial Statements.
Ind AS 7, Statement of Cash Flows and Ind AS 107, Financial Instruments: Disclosures – The amendment in Ind AS 7 requires to inform users of financial statements of the existence of supplier finance arrangements and explain the nature of the arrangements, the carrying amount of liabilities and the range of payment due dates. Ind AS 107 has been amended to add supplier finance arrangements as a factor that may cause concentration of liquidity risk. The amendment is applicable w.e.f January 1, 2026 and Group has reviewed the amendment and based on its evaluation has determined that it does not have any significant impact in its Consolidated Financial Statements.
In May 2025, MCA notified amendments to Ind AS 21 - The Effects of Changes in Foreign Exchange Rates, applicable w.e.f. January 1, 2026. The Group has reviewed the new standard and based on its evaluation has determined that it does not have any significant impact in its Consolidated Financial Statements.
Ind AS 12, International Tax Reform – Pillar Two Model Rules applicable immediately - The amendments provide a temporary mandatory relief from deferred tax accounting for top-up tax and require companies to disclose that they have applied the relief. This relief is immediate and applies retrospectively. The amendments also require companies to provide new disclosures to compensate for potential loss of information resulting from the relief. Such disclosures are to be provided for annual reporting periods beginning on or after January 1, 2026. The Group has not applied for the mandatory relief which requires any further disclosures.
In August 2025, MCA notified the following amendments to:
Ind AS 1, Presentation of Financial Statements - The amendment relates to classification of liabilities as current or non -current and non-current liabilities with covenants. In the context of classifying a liability as current, it removes the requirement of existence of a right to defer settlement for at least 12 months after the reporting date and instead requires that the said right should exist on the reporting date and have substance. The amendment
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
4 Additional information
(pursuant to para 2 of general instructions for the preparation of consolidated financial statements) For the year ended December 31, 2025
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Share in total
Country of Net Assets Share in profit or loss Share in OCI comprehensive income
Name of the Entity
Incorporation % of INR % of INR % of INR % of INR
Consolidated Million Consolidated Million Consolidated Million Consolidated Million
1 Hexaware Technologies India 51.5% 32,592 63.7% 7,796 105.0% (740) 61.1% 7,056
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| Name of the Entity | Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
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Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
|---|---|---|---|---|---|---|---|---|---|
| 1 Hexaware Technologies |
India | 51.5% | 32,592 | 63.7% | 7,796 | 105.0% | (740) | 61.1% | 7,056 |
| Limited (Holding) | |||||||||
| Wholly owned subsidiaries (Foreign) |
|||||||||
| 1 Hexaware Technologies Inc. |
USA | 23.2% | 14,700 | 19.7% | 2,412 | - | - | 20.9% | 2,412 |
| 2 Hexaware Technologies, Mexico S. De. R.L. De. C.V. |
Mexico | 3.3% | 2,069 | 1.6% | 192 | - | - | 1.7% | 192 |
| 3 Hexaware Technologies UK Ltd |
UK | 5.5% | 3,476 | 4.9% | 602 | - | - | 5.2% | 602 |
| 4 Hexaware Technologies Asia Pacifc Pte Limited |
Singapore | 1.4% | 876 | 0.2% | 25 | - | - | 0.2% | 25 |
| 5 Hexaware Technologies GmbH |
Germany | 1.0% | 651 | 0.3% | 33 | - | - | 0.3% | 33 |
| 6 Hexaware Technologies Canada Limited |
Canada | 0.9% | 587 | 0.9% | 113 | - | - | 1.0% | 113 |
| 7 Hexaware Technologies LLC1 |
Russia | - | - | - | - | - | - | - | - |
| 8 Hexaware Technologies Saudi LLC |
Saudi Arabia | (0.0%) | (6) | 0.5% | 59 | - | - | 0.5% | 59 |
| 9 Hexaware Technologies HongKongLimited |
Hong Kong | 0.2% | 105 | 0.0% | 5 | - | - | 0.0% | 5 |
| 10 Hexaware Technologies Nordic AB |
Sweden | 0.1% | 68 | 0.1% | 11 | - | - | 0.1% | 11 |
| 11 Hexaware Information Technologies (Shanghai) CompanyLimited |
China | 0.0% | 17 | (0.0%) | (5) | - | - | (0.0%) | (5) |
| 12 Mobiquity Inc (Subsidiary of Hexaware Technologies Inc.) |
USA | 7.1% | 4,494 | 1.9% | 236 | - | - | 2.0% | 236 |
| 13 Mobiquity Velocity Solutions, Inc (Subsidiary of MobiquityInc.) |
USA | (0.3%) | (185) | - | - | - | - | - | - |
| 14 Mobiquity Coöperatief U.A. (Subsidiary of MobiquityInc.) |
Netherlands | - | - | - | - | - | - | - | - |
| 15 Mobiquity BV (Subsidiary of Mobiquity Coöperatief U.A.) |
Netherlands | (0.5%) | (311) | 0.5% | 67 | - | - | 0.6% | 67 |
| 16 Mobiquity Consulting BV (formerly known as Morgan Clark BV) (Subsidiary of Mobiquity Coöperatief U.A.) |
Netherlands | 0.1% | 35 | 0.1% | 12 | - | - | 0.1% | 12 |
| 17 Hexaware Technologies South Africa (Pty) Ltd (Subsidiary of Hexaware Technologies UK Ltd) |
South Africa | 0.0% | 24 | (0.0%) | (2) | - | - | (0.0%) | (2) |
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4 Additional information
(pursuant to para 2 of general instructions for the preparation of consolidated financial statements) (Continued)
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Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
|---|---|---|---|---|---|---|---|---|---|
| 18 Hexaware Technologies ARG S.A.S. (Subsidiary of Hexaware Technologies UK Ltd) |
Argentina | 0.0% | 1 | 0.0% | ^ | - | - | 0.0% | ^ |
| 19 Hexaware Technologies Belgium SRL (Subsidiary of Hexaware Technologies UK Ltd) |
Belgium | 0.1% | 58 | 0.1% | 18 | - | - | 0.2% | 18 |
| 20 Hexaware Technologies SL (Private) Limited2 |
Sri Lanka | 0.0% | 19 | 0.1% | 7 | - | - | 0.1% | 7 |
| 21 Softcrylic LLC3 |
USA | 2.3% | 1,445 | 0.7% | 89 | - | - | 0.8% | 89 |
| 22 Softcrylic Technologies Inc (Subsidiary of Softcrylic LLC)3,10 |
Canada | - | - | 0.0% | ^ | - | - | 0.0% | ^ |
| 23 Hexaware Nevada, Inc (Subsidiary of Hexaware Technologies Inc.)4 |
USA | - | - | - | - | - | - | - | - |
| 24 Hexaware Information Technologies SDN. BHD.5 |
Malaysia | - | - | - | - | - | - | - | - |
| 25 Hexaware Technologies Services6 |
Egypt | 0.1% | 48 | 0.0% | 1 | - | - | 0.0% | 1 |
| 26 SMC Squared, LLC (Subsidiary of Hexaware Technologies Inc.)7 |
USA | 0.8% | 506 | 2.4% | 297 | - | - | 2.6% | 297 |
| 27 Hexaware Technologies Colombia S.A.S.9 |
Colombia | - | - | - | - | - | - | - | - |
| 28 Identity And Access Solutions LLC (Subsidiary of Hexaware Technologies Inc.)11 |
USA | 0.5% | 341 | (0.0%) | (6) | - | - | (0.1%) | (6) |
| 29 Identity And Access Solutions Canada. Inc. (Subsidiary of Hexaware Technologies Canada Limited)11 |
Canada | 0.0% | 28 | 0.1% | 13 | - | - | 0.1% | 13 |
| 30 IT Gliterz LLC (Subsidiary of Hexaware Technologies Inc.)11 |
USA | 0.0% | 4 | 0.0% | 1 | - | - | 0.0% | 1 |
| Wholly owned subsidiaries (Indian) |
|||||||||
| 1 Mobiquity Softech Private Limited |
India | 1.5% | 923 | 1.4% | 168 | (1.0%) | 7 | 1.5% | 175 |
| 2 Softcrylic Technology Solutions India Private Limited3 |
India | 0.2% | 151 | 0.5% | 61 | (0.6%) | 4 | 0.6% | 65 |
| 3 Tech SMC Squared (GCC) India Private Limited7 |
India | 0.9% | 590 | 0.5% | 61 | (3.3%) | 23 | 0.7% | 84 |
| 4 Tech SMC Square India Private Limited (Subsidiary of Hexaware Technologies Inc.)7 |
India | 0.1% | 55 | 0.0% | 6 | (0.1%) | 1 | 0.1% | 7 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
4 Additional information
(pursuant to para 2 of general instructions for the preparation of consolidated financial statements) (Continued)
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Share in total
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Name of the Entity
Incorporation % of INR % of INR % of INR % of INR
Consolidated Million Consolidated Million Consolidated Million Consolidated Million
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| Name of the Entity | Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
Country of Incorporation Net Assets Share in proft or loss Share in OCI Share in total comprehensive income % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million % of Consolidated INR Million |
|---|---|---|---|---|---|---|---|---|---|
| 5 CyberSolve (I) Private Limited11 |
India | 0.1% | 44 | (0.0%) | (1) | - | - | (0.0%) | (1) |
| Partly owned subsidiaries (Foreign) |
|||||||||
| 1 Hexaware Al Balagh Technologies LLC (65% ownership) |
Qatar | (0.1%) | (94) | (0.2%) | (26) | - | - | (0.2%) | (26) |
| 2 Hexaware Novelty Technologies Ltd (70% ownership)8 |
UAE | 0.0% | 1 | (0.0%) | (1) | - | - | (0.0%) | (1) |
| 100.0% | 63,312 | 100.0% | 12,244 | 100.0% | (705) | 100.0% | 11,539 | ||
| Adjustment arising out of consolidation |
(186) | 1,439 | 2,585 | 4,024 | |||||
| Non-controlling interests (Foreign) |
|||||||||
| 1 Hexaware Al Balagh Technologies LLC (65% ownership) |
Qatar | 33 | 9 | 1 | 10 | ||||
| 2 Hexaware Novelty Technologies Ltd (70% ownership)8 |
UAE | (1) | ^ | ^ | ^ | ||||
| Total Non-controllinginterests | 32 | 9 | 1 | 10 | |||||
| 63,158 | 13,692 | 1,881 | 15,573 |
Notes
-
1 Liquidated w.e.f February 21, 2024.
-
2 Incorporated w.e.f February 28, 2024
-
3 Acquired w.e.f May 03, 2024.
-
4 Incorporated w.e.f September 11, 2024 and liquidated w.e.f October 16, 2025.
-
5 Incorporated w.e.f December 13, 2024.
-
6 Incorporated w.e.f May 11, 2025.
-
7 Acquired w.e.f July 17, 2025.
-
8 Incorporated w.e.f August 13, 2024.
-
9 Incorporated w.e.f September 26, 2025.
-
10 Liquidated w.e.f October 29, 2025.
-
11 Acquired w.e.f November 07, 2025.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
4 Additional information
(pursuant to para 2 of general instructions for the preparation of consolidated financial statements) (Continued)
For the year ended December 31, 2024
| Name of the Entity | Name of the Entity | Country of Incorporation |
Net Assets % of INR |
Net Assets % of INR |
Share in proft % of |
or loss INR |
Share in OCI % of INR |
Share in OCI % of INR |
Share in total comprehensive income % of INR |
Share in total comprehensive income % of INR |
|---|---|---|---|---|---|---|---|---|---|---|
| Consolidated | Million | Consolidated | Million | Consolidated | Million | Consolidated | Million | |||
| 1 | Hexaware Technologies | India | 57.6% | 31,520 | 62.6% | 7,840 | 97.8% | (361) | 61.5% | 7,479 |
| Limited(Holding) | ||||||||||
| Wholly owned subsidiaries | ||||||||||
| (Foreign) | ||||||||||
| 1 | Hexaware Technologies Inc. | USA | 22.3% | 12,206 | 22.3% | 2,789 | - | - | 22.9% | 2,789 |
| 2 | Hexaware Technologies, | Mexico | 2.8% | 1,535 | 1.3% | 158 | - | - | 1.3% | 158 |
| Mexico S. De. R.L. De. C.V. | ||||||||||
| 3 | Hexaware Technologies UK | UK | 4.7% | 2,544 | 4.4% | 548 | - | - | 4.5% | 548 |
| Ltd | ||||||||||
| 4 | Hexaware Technologies Asia Pacifc Pte Limited |
Singapore | 1.4% | 764 | 0.4% | 50 | - | - | 0.4% | 50 |
| 5 | Hexaware Technologies | Germany | 1.0% | 521 | 0.4% | 51 | - | - | 0.4% | 51 |
| GmbH | ||||||||||
| 6 | Hexaware Technologies | Canada | 0.8% | 428 | 0.8% | 103 | - | - | 0.8% | 103 |
| Canada Limited | ||||||||||
| 7 | Hexaware Technologies LLC1 | Russia | - | - | 0.2% | 23 | - | - | 0.2% | 23 |
| 8 | Hexaware Technologies | Saudi Arabia | (0.1%) | (63) | (0.3%) | (33) | - | - | (0.3%) | (33) |
| Saudi LLC | ||||||||||
| 9 | Hexaware Technologies Hong | Hong Kong |
0.2% | 96 | 0.0% | 4 | - | - | 0.0% | 4 |
| KongLimited | ||||||||||
| 10 | Hexaware Technologies | Sweden | 0.1% | 45 | 0.1% | 7 | - | - | 0.1% | 7 |
| Nordic AB | ||||||||||
| 11 | Hexaware Information | China | 0.0% | 20 | 0.0% | 2 | - | - | 0.0% | 2 |
| Technologies (Shanghai) | ||||||||||
| CompanyLimited | ||||||||||
| 12 | Mobiquity Inc (Subsidiary of | USA | 6.3% | 3,452 | 1.8% | 220 | - | - | 1.8% | 220 |
| Hexaware Technologies Inc.) | ||||||||||
| 13 | Mobiquity Velocity Solutions, | USA | (0.3%) | (176) | - | - | - | - | - | - |
| Inc (Subsidiary of Mobiquity | ||||||||||
| Inc.) | ||||||||||
| 14 | Mobiquity Coöperatief U.A. | Netherlands | - | - | - | - | - | - | - | - |
| (Subsidiaryof MobiquityInc.) | ||||||||||
| 15 | Mobiquity BV (Subsidiary of | Netherlands | (0.3%) | (173) | 0.5% | 64 | - | - | 0.5% | 64 |
| MobiquityCoöperatief U.A.) | ||||||||||
| 16 | Mobiquity Consulting BV | Netherlands | (0.3%) | (147) | 0.1% | 14 | - | - | 0.1% | 14 |
| (formerly known as Morgan | ||||||||||
| Clark BV) (Subsidiary of | ||||||||||
| MobiquityCoöperatief U.A.) | ||||||||||
| 17 | Hexaware Technologies | South Africa | 0.0% | 21 | 0.0% | 1 | - | - | 0.0% | 1 |
| South Africa (Pty) Ltd | ||||||||||
| (Subsidiary of Hexaware | ||||||||||
| Technologies UK Ltd) | ||||||||||
| 18 | Hexaware Technologies | Argentina | 0.0% | 1 | 0.0% | ^ | - | - | 0.0% | ^ |
| ARG S.A.S. (Subsidiary of | ||||||||||
| Hexaware Technologies UK | ||||||||||
| Ltd) | ||||||||||
| 19 | Hexaware Technologies | Belgium | 0.1% | 32 | 0.1% | 14 | - | - | 0.1% | 14 |
| Belgium SRL (Subsidiary of | ||||||||||
| Hexaware Technologies UK | ||||||||||
| Ltd) |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
4 Additional information
(pursuant to para 2 of general instructions for the preparation of consolidated financial statements) (Continued)
(Continued) |
(Continued) |
|||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Name of the Entity | Country of Incorporation |
Net Assets % of INR |
Share in proft % of |
or loss INR |
Share in OCI % of INR |
Share in total comprehensive income % of INR |
||||
| Consolidated | Million | Consolidated | Million | Consolidated | Million | Consolidated | Million | |||
| 20 | Hexaware Technologies SL | Sri Lanka | 0.0% | 11 | 0.0% | 2 | - | - | 0.0% | 2 |
| (Private)Limited2 | ||||||||||
| 21 | Softcrylic LLC4 | USA | 2.4% | 1,287 | 4.0% | 505 | - | - | 4.2% | 505 |
| 22 | Softcrylic Technologies Inc | Canada | 0.0% | 3 | 0.0% | ^ | - | - | 0.0% | ^ |
| (Subsidiary of Softcrylic | ||||||||||
| LLC) 4 | ||||||||||
| 23 | Hexaware Nevada, Inc | USA | - | - | - | - | - | - | - | - |
| (Subsidiary of Hexaware | ||||||||||
| Technologies Inc.) 5 | ||||||||||
| 24 | Hexaware Information | Malaysia | - | - | - | - | - | - | - | - |
| Technologies SDN. BHD.7 | ||||||||||
| Wholly owned subsidiaries | ||||||||||
| (Indian) | ||||||||||
| 1 | Mobiquity Softech | India | 1.4% | 748 | 1.4% | 171 | 1.6% | (6) | 1.4% | 165 |
| Private Limited | ||||||||||
| 2 | Softcrylic Technology | India | 0.2% | 86 | 0.5% | 60 | 0.5% | (2) | 0.5% | 58 |
| Solutions India | ||||||||||
| Private Limited4 | ||||||||||
| Partly owned subsidiaries | ||||||||||
| (Foreign) | ||||||||||
| 1 | Hexaware Al Balagh | Qatar | (0.2%) | (88) | (0.5%) | (67) | - | - | (0.6%) | (67) |
| Technologies LLC | ||||||||||
| (65% ownership)3 | ||||||||||
| 2 | Hexaware Novelty | UAE | 0.0% | 2 | - | - | - | - | - | - |
| Technologies Ltd | ||||||||||
| (70% ownership)6 | ||||||||||
| 100.0% | 54,675 | 100.0% | 12,526 | 100.0% | (369) | 100.0% | 12,157 | |||
| Adjustment arising out of | (1,129) | (786) | 493 | (293) | ||||||
| consolidation | ||||||||||
| Non-controlling interests | ||||||||||
| (Foreign) | ||||||||||
| 1 | Hexaware Al Balagh | Qatar | 23 | 24 | 1 | 25 | ||||
| Technologies LLC | ||||||||||
| (65% ownership)3 | ||||||||||
| 2 | Hexaware Novelty | UAE | ^ | ^ | ^ | ^ | ||||
| Technologies Ltd | ||||||||||
| (70% ownership)6 | ||||||||||
| Total | Non-controllinginterests | 23 | 24 | 1 | 25 | |||||
| 53,569 | 11,764 | 125 | 11,889 |
Notes
-
1 Liquidated w.e.f February 21, 2024.
-
2 Incorporated w.e.f February 28, 2024.
-
3 Incorporated w.e.f December 05, 2023.
-
4 Acquired w.e.f May 03, 2024.
-
5 Incorporated w.e.f September 11, 2024.
-
6 Incorporated w.e.f August 13, 2024.
-
7 Incorporated w.e.f December 13, 2024.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
5 Right-of-use assets and Lease liabilities
A Right-of-use assets
The details of the right-of-use assets held by the Group is as follows:
| IT Equipment |
Ofice premises |
Leasehold land |
Vehicle | Total | |
|---|---|---|---|---|---|
| Cost as at January01, 2025 | 210 | 8,085 | 547 | 117 | 8,959 |
| Additions | 10 | 1,648 | - | 24 | 1,682 |
| Additions due to Business Combination(Refer to note 8B) | - | 431 | - | - | 431 |
| Disposals / Remeasurement | - | (1,407) | - | (66) | (1,473) |
| Translation exchange diference | - | 218 | - | 22 | 240 |
| Cost as at December 31, 2025 | 220 | 8,975 | 547 | 97 | 9,839 |
| Accumulated amortisation as at January01, 2025 | 14 | 3,212 | 33 | 104 | 3,363 |
| Amortisation for theyear (Refer note 26) | 54 | 1,512 | 6 | 13 | 1,585 |
| Disposals / Remeasurement | - | (1,239) | - | (66) | (1,305) |
| Translation exchange diference | - | 60 | - | 20 | 80 |
| Accumulated amortisation as at December 31, 2025 | 68 | 3,545 | 39 | 71 | 3,723 |
| Net carryingamount as at December 31, 2025 | 152 | 5,430 | 508 | 26 | 6,116 |
| Cost as at January01, 2024 | - | 6,091 | 547 | 141 | 6,779 |
| Additions | 210 | 2,773 | - | 4 | 2,987 |
| Additions due to Business Combination (Refer to note 8A) | - | 44 | - | - | 44 |
| Disposals / Remeasurement | - | (810) | - | (23) | (833) |
| Translation exchange diference | - | (13) | - | (5) | (18) |
| Cost as at December 31, 2024 | 210 | 8,085 | 547 | 117 | 8,959 |
| Accumulated amortisation as at January01, 2024 | - | 2,883 | 26 | 109 | 3,018 |
| Amortisation for theyear (Refer note 26) | 14 | 946 | 7 | 19 | 986 |
| Disposals / Remeasurement | - | (655) | - | (20) | (675) |
| Translation exchange diference | - | 38 | - | (4) | 34 |
| Accumulated amortisation as at December 31, 2024 | 14 | 3,212 | 33 | 104 | 3,363 |
| Net carryingamount as at December 31, 2024 | 196 | 4,873 | 514 | 13 | 5,596 |
Payment towards leases of low-value assets and leases with less than twelve months of lease term, are disclosed under operating activities in the statement of cash flows. All other lease payments during the year are disclosed under financing activities in the statement of cash flows.
B Lease liabilities
| Lease liabilities | |||||
|---|---|---|---|---|---|
| Opening Balance Payment of lease liabilities |
Non-cash movement Closing Balance Net additions to lease liability1 Translation exchange rate diferences |
||||
| December 31, 2025 | 5,742 | (1,668) | 2,555 | 178 | 6,807 |
| December 31, 2024 | 3,936 (1,370) |
3,207 (31) 5,742 |
The maturity analysis of lease liabilites is covered under Note 29.
On transition to IND AS 116, the group had recognised a lease liability measured at the present value of the remaining lease payments. The right-of-use asset was recognised at its carrying amount as if the standard had been applied since the commencement of the lease, but discounted using the group’s incremental borrowing rate as at January 1, 2020.
Notes
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
6 Property, plant and equipment and Capital Work in Progress
Property, plant and equipment (PPE) consist of the following:
| Freehold Land |
Buildings | Plant and Machinery1 |
Furniture and Fixtures |
Vehicles |
Ofice Equipment |
Leasehold Improvements |
Total (A) |
Capital Work in Progress (B) |
Total (A+B) |
|
|---|---|---|---|---|---|---|---|---|---|---|
| Cost as at January 01, 2025 | ^ | 4,246 | 4,858 | 1,144 | 39 | 2,311 | 371 | 12,969 | 1,308 | 14,277 |
| Additions | - | 1,048 | 724 | 171 | 1 | 526 | 193 | 2,663 | 895 | 3,558 |
| Additions due to Business Combination (Refer to note 8B) |
- | - | 73 | 53 | - | 51 | 115 | 292 | 7 | 299 |
| Capitalised | - | - | - | - | - | - | - | - | (1,709) | (1,709) |
| (Disposals) | - | (20) | (352) | (22) | (3) | (102) | (26) | (525) | - | (525) |
| Translation exchange diference | - | - | 80 | 12 | 1 | 10 | 54 | 157 | 4 | 161 |
| Cost as at December 31, 2025 | ^ | 5,274 | 5,383 | 1,358 | 38 | 2,796 | 707 | 15,556 | 505 | 16,061 |
| Accumulated depreciation as at January 01, 2025 |
- | 813 | 4,089 | 924 | 28 | 2,108 | 245 | 8,207 | - | 8,207 |
| Depreciation for the year (Refer note 26) |
- | 96 | 482 | 97 | 5 | 132 | 132 | 944 | - | 944 |
| (Disposals) | - | (19) | (342) | (19) | (3) | (95) | (14) | (492) | - | (492) |
| Translation exchange diference | - | - | 66 | 4 | ^ | 7 | 31 | 108 | - | 108 |
| Accumulated depreciation as at December 31, 2025 |
- | 890 | 4,295 | 1,006 | 30 | 2,152 | 394 | 8,767 | - | 8,767 |
| Net carrying amount as at December 31, 2025 |
^ | 4,384 | 1,088 | 352 | 8 | 644 | 313 | 6,789 | 505 | 7,294 |
| Cost as at January 01, 2024 | ^ | 4,246 | 4,637 | 1,212 | 30 | 2,312 | 496 | 12,933 | 552 | |
| Additions | - | - | 431 | 30 | 9 | 72 | 44 | 586 | 808 | |
| Additions due to Business Combination (Refer to note 8A) |
- | - | 8 | ^ | - | - | - | 8 | - | |
| Capitalised | - | - | - | - | - | - | - | - | (52) | |
| (Disposals) | - | ^ | (203) | (91) | - | (64) | (143) | (501) | - | |
| Translation exchange diference - |
- | (15) | (7) | - | (9) | (26) | (57) | - | ||
| Cost as at December 31, 2024 ^ |
4,246 | 4,858 | 1,144 | 39 | 2,311 | 371 | 12,969 | 1,308 | ||
| Accumulated depreciation as at January 01, 2024 - |
721 | 3,674 | 924 | 23 | 2,000 | 334 | 7,676 | - | ||
| Depreciation for the year (Refer note 26) - |
92 | 610 | 92 | 5 | 178 | 73 | 1,050 | - | ||
| (Disposals) - |
^ | (191) | (82) | - | (61) | (143) | (477) | - | ||
| Translation exchange diference - |
- | (4) | (10) | - | (9) | (19) | (42) | - | ||
| Accumulated depreciation as at December 31, 2024 - |
813 | 4,089 | 924 | 28 | 2,108 | 245 | 8,207 | - | ||
| Net carrying amount as at December 31, 2024 ^ |
3,433 | 769 | 220 | 11 | 203 | 126 | 4,762 | 1,308 |
On transition to IND AS, the group has elected to continue with the carrying value of property, plant and equipment recognised as at January 01, 2016 measured as per previous GAAP and use that carrying value as deemed cost of property, plant and equipment.
Note :
- 1 Plant and machinery includes computers.
1 includes INR 476 million and INR 52 million on account of additions due to Business Combination for the year ended December 31, 2025 and December 31, 2024 respectively. (Refer note 8)
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
6 Property, plant and equipment and Capital Work in Progress (Continued) Capital work-in-progress ageing
| Capital work-in-progress ageing | |||||
|---|---|---|---|---|---|
| Amount in Capital work-in-progress for a period of Total Less than 1 year 1-2 years 2-3 years More than 3 years |
|||||
| Projects in progress | |||||
| As at December 31, 2025 | 429 | 72 | 4 | ^ | 505 |
| As at December 31, 2024 | 1,043 213 11 41 1,308 |
Project execution plans are modulated basis capacity requirement assessment on an annual basis and all the projects are executed as per rolling annual plan.
7 Goodwill
| 7 Goodwill |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Openingbalance | 23,871 | 14,290 |
| Additions due to business combination (Refer note 8) | 10,562 | 8,933 |
| Translation exchange rate diferences | 1,335 | 648 |
| Closingbalance | 35,768 | 23,871 |
Considering the synergies accruing to the CGUs, the Group allocates the carrying value of goodwill allocated to CGUs as follows:
| As at | As at | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| CGUs | ||
| Travel and Transportation (T&T) | 3,020 | 1,923 |
| Financial Services (FS) | 10,748 | 6,775 |
| Banking | 3,132 | 2,083 |
| Healthcare & Insurance (H&I) | 7,543 | 5,052 |
| Hi-Tech and Professional Services (HTPS) | 5,783 | 4,121 |
| Manufacturingand Consumer (M & C) | 5,542 | 3,917 |
| Total | 35,768 | 23,871 |
Goodwill is tested for impairment on an annual basis. The recoverable amount is higher of its fair value less costs of disposal and its value in use. Considering the assumptions below, there was no impairment as at December 31, 2025 and December 31, 2024.
The estimated value in use of CGUs is based on the future cash flows using a terminal growth rate of 5% for periods subsequent to the forecasted period of 5 years and discount rate of 9.95% to 10.94% for the year ended December 31, 2025 (10.7% to 11.7% for the year ended December 31, 2024). These estimates are likely to differ from future actual results of operations and cash flows.
An analysis of the sensitivity of the computation to a combined change in key parameters (gross margin, discount rates and growth rate), based on reasonably probable assumptions, did not identify any probable scenario in which the recoverable amount of the CGU would decrease below its carrying amount.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
8 Business Combination
A Summary of acquisition during the year ended December 31, 2024 is given below:
- On May 3, 2024, the Group acquired 100% ownership interest of Softcrylic LLC and Softcrylic Technology Solutions India Pvt. Ltd.
Softcrylic is a premier data consulting firm headquartered in USA. Softcrylic has expertise in customer journeys and marketing technology and it would enable the Group to extend and customize the data journey beyond marketing into multiple lines of business.
Purchase price has been allocated as set out below, to the assets acquired and liabilities assumed in the business combination:
| business combination: | |
|---|---|
| Particulars | INR Million |
| Property plant and equipment | 8 |
| Right-of-use assets | 44 |
| Cash and cash equivalents | 189 |
| Trade receivables - billed and unbilled | 553 |
| Other assets | 48 |
| Customer relations | 2,760 |
| Software | 1 |
| Brand | 34 |
| Goodwill | 8,933 |
| Other liabilities | (256) |
| Fair value of net assets as on the date of acquisition | 12,314 |
Details of the purchase consideration on date of acquisition is as below:
| Details of the purchase consideration on date of acquisition is as below: | |
|---|---|
| Particulars | INR Million |
| Initial upfront cash consideration | 8,373 |
| Deferred Consideration on account of WorkingCapital Adjustment1 | 84 |
| Fair value of contingent consideration2 | 3,857 |
| Total | 12,314 |
The fair value of contingent consideration is determined by discounting the estimated amount payable to the sellers of Softcrylic. The key inputs used in determination of the fair value of contingent consideration are the discount rate and probabilities of achievement of the financial targets.
The Goodwill represents assembled workforce and expected synergies from the combined operations. Goodwill and intanglible assets acquired are tax deductible with a useful life of 15 years under tax laws.
The proforma effect of acquisition is not material on Group’s results.
The transaction costs of INR 229 million has been included in the statement of profit and loss account and shown as an one time expense for the year ended December 31, 2024.
Notes
-
1 Deferred Consideration on account of Working Capital Adjustment was subsequently paid during the year ended December 31, 2024.
-
2 During the year ended December 31, 2025, the Group has paid INR 556 million towards year 1 earnout and has recognised a gain on remeasurement of contingent consideration (earnout) of INR 3,820 million for the said period. (Refer note 36)
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
8 Business Combination (Continued)
B Summary of acquisition during the year ended December 31, 2025 is given below :
- 1 On July 17, 2025, the Company along with its wholly owned subsidiary Hexaware Technologies Inc. acquired 100% ownership interest of SMC Squared, LLC and its subsidiaries (together referred as “SMC”).
With this acquisition, Hexaware gains established GCC expertise, capability to extend SMC’s offerings to our broader client base, including existing Hexaware customers, enhanced value proposition by integrating SMC’s GCC setup capabilities with Hexaware’s strengths in AI, analytics, cloud transformation, modernization, and enterprise platforms. This collaboration combines SMC’s deep GCC expertise with Hexaware’s technology-led delivery model to offer world-class GCC operations and attract top-tier tech talent.
The group has completed final purchase price allocation, accounting impact of it is as follows:
| Particulars | INR Million |
|---|---|
| Property plant and equipment | 288 |
| Right-of-use assets | 413 |
| Cash and cash equivalents | 245 |
| Trade receivables - billed | 369 |
| Other assets | 212 |
| Customer relations | 1,357 |
| Goodwill | 5,982 |
| Other liabilities | (770) |
| Fair value of net assets as on the date of acquisition | 8,096 |
Details of the estimated purchase consideration on date of acquisition is as below:
| Particulars | INR Million |
|---|---|
| Initial upfront cash consideration * | 4,157 |
| Fair value of Contingent Consideration | 3,939 |
| Total | 8,096 |
- includes certain customary adjustments on cash, debt and taxes
The fair value of contingent consideration is determined by using Monte Carlo method. The key inputs used in determination of the fair value of contingent consideration are the discount rate and probabilities of achievement of the financial targets.
The Goodwill represents assembled workforce and expected synergies from the combined operations. Goodwill and intangible assets acquired are tax deductible with a useful life of 15 years under tax laws.
The proforma effect of acquisition is not material on Group’s results.
The transaction costs of INR 107 million has been included in the statement of profit and loss account and shown as an one time expense for the year ended December 31, 2025.
- 2 On November 06, 2025, the Company along with its wholly owned subsidiaries acquired 100% ownership interest of "Identity And Access Solutions LLC" and its subsidiaries along with Identity And Access Solutions Canada. Inc. and IT Glitterz LLC {together referred as "CyberSolve"). By acquiring CyberSolve, Hexaware strengthen Al-led Cybersecurity Capabilities and taps the fast-expanding IAM market. The acquisition positions Hexaware as a cybersecurity partner and the strong enterprise customer logos provides potential cross sell / expansion opportunities.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
8 Business Combination (Continued)
The group has completed final purchase price allocation, accounting impact of it is as follows:
| Particulars | INR Million |
|---|---|
| Property plant and equipment | 12 |
| Right-of-use assets | 18 |
| Cash and cash equivalents | 3 |
| Trade receivables - billed and unbilled | 383 |
| Other assets | 101 |
| Customer relations | 485 |
| Goodwill | 4,580 |
| Other liabilities | (341) |
| Fair value of net assets as on the date of acquisition | 5,241 |
Details of the estimated purchase consideration on date of acquisition is as below:
| Particulars | INR Million |
|---|---|
| Initial upfront cash consideration * | 2,987 |
| Fair value of Contingent Consideration | 2,254 |
| Total | 5,241 |
- includes certain customary adjustments on cash, debt and taxes
The fair value of contingent consideration is determined by using Monte Carlo method. The key inputs used in determination of the fair value of contingent consideration are the discount rate and probabilities of achievement of the financial targets.
The Goodwill represents assembled workforce and expected synergies from the combined operations. Goodwill and intangible assets acquired are tax deductible with a useful life of 15 years under tax laws.
The proforma effect of acquisition is not material on Group’s results.
The transaction costs of INR 45 million has been included in the statement of profit and loss account and shown as an one time expense for the year ended December 31, 2025.
9 Other Intangible assets
| 9 Other Intangible assets |
||||
|---|---|---|---|---|
| Brand | Software licenses |
Customer Contracts / Relations |
Total | |
| Cost as at January 01, 2025 | 35 | 776 | 6,740 | 7,551 |
| Additions | - | 1 | - | 1 |
| Additions due to Business Combination (Refer to note 8B) | - | ^ | 1,842 | 1,842 |
| Disposals | - | (5) | - | (5) |
| Impairment (Refer note 36) | - | - | (1,696) | (1,696) |
| Translation exchange diference | 1 | 5 | 307 | 313 |
| Cost as at December 31, 2025 | 36 | 777 | 7,193 | 8,006 |
| Accumulated amortisation as at January 01, 2025 | 16 | 772 | 3,397 | 4,185 |
| Amortisation for the year (Refer note 26) | 20 | 2 | 1,062 | 1,084 |
| Disposals | - | (5) | - | (5) |
| Translation exchange diference | - | 5 | 111 | 116 |
| Accumulated amortisation as at December 31, 2025 | 36 | 774 | 4,570 | 5,380 |
| Net carryingamount as at December 31, 2025 | - | 3 | 2,623 | 2,626 |
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
9 Other Intangible assets (Continued)
| 9 Other Intangible assets (Continued) |
||||
|---|---|---|---|---|
| Brand | Software licenses |
Customer Contracts / Relations |
Total | |
| Cost as at January 01, 2024 164 |
785 3,813 4,762 |
|||
| Additions - |
1 - 1 |
|||
| Additions due to Business Combination (Refer to note 8A) 34 |
1 2,760 2,795 |
|||
| Disposals (164) |
(19) (13) (196) |
|||
| Translation exchange diference 1 |
8 180 189 |
|||
| Cost as at December 31, 2024 35 |
776 6,740 7,551 |
|||
| Accumulated amortisation as at January 01, 2024 164 |
773 2,598 3,535 |
|||
| Amortisation for the year (Refer note 26) 15 |
10 727 752 |
|||
| Disposals (164) |
(19) (13) (196) |
|||
| Translation exchange diference 1 |
8 85 94 |
|||
| Accumulated amortisation as at December 31, 2024 16 |
772 3,397 4,185 |
|||
| Net carryingamount as at December 31, 2024 19 |
4 3,343 3,366 |
On transition to IND AS, the group has elected to continue with the carrying value of intangible assets recognised as at January 01, 2016 measured as per previous GAAP and use that carrying value as deemed cost of intangible assets.
10 Investments
A Investments – Non-current
| Investments Investments – Non-current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Investments designated at fair value through OCI | ||
| Equity shares (unquoted) | ||
| 285,374 shares of INR 10/- each of Beta Wind Farm Pvt. Ltd.1 | 5 | 4 |
| Total | 5 | 4 |
B Investments – Current
| Investments – Current | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Investments carried at fair value through proft or loss | ||
| Mutual fund units (quoted) | 1,446 | - |
| Total | 1,446 | - |
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Aggregate value of quoted investments | 1,446 | - |
| Aggregate value of unquoted investments | 5 | 4 |
| 1,451 | 4 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
11 Income taxes
A Income tax expense is allocated as follows :
| Income taxes Income tax expense is allocated as follows : |
||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Income tax expense as per the Statement of Proft and Loss | 3,585 | 3,863 |
| Income tax included in Other Comprehensive Income on : | ||
| a) Net change in fair value of cash fow hedges | (223) | (73) |
| b) Remeasurement of defned beneft plan | 6 | (16) |
| 3,368 | 3,774 |
B The reconciliation of estimated income tax expense at the Indian statutory income tax rate to the income tax expenses reported in statement of profit and loss is as follows:
| For the year ended | For the year ended | |
|---|---|---|
| Particulars | December 31, 2025 | December 31, 2024 |
| Proft before tax | 17,268 | 15,603 |
| Expected tax expense at the enacted tax rate of 34.944% in India (Previous year 34.944%) |
6,034 | 5,452 |
| Tax efect of adjustments to reconcile expected income tax expense to reported income tax expense : |
||
| Income exempt from tax * | (2,562) | (1,592) |
| Tax efect of non-deductible expenses | 170 | 269 |
| Tax charges/ (credit) pertainingto earlier years | (101) | 28 |
| Tax rate diferential at diferent jurisdiction | (175) | (342) |
| Others (includingtranslation diferences) | 219 | 48 |
| 3,585 | 3,863 | |
| Consolidated Efective Tax Rate | 20.8% | 24.8% |
- Mainly pertaining to tax exemptions from units in Special Economic Zones notified by the Government. These units are eligible for the deduction of 100 percent of profits or gains derived from the export of services for the first five years from commencement of provision of services and 50 percent of such profits or gains for a further five years. 50 percent tax benefit is also available for a further year of five years subject to the unit meeting defined conditions of further investments.
Current income tax expense comprises of taxes on income from operations in India and foreign jurisdictions. In respect of certain jurisdictions, where the income tax year is different from the accounting year, provision for current tax is made on the basis of income for the respective accounting year, which will be adjusted considering the total assessable income for the tax year.
The Group continues to carry tax provision of INR 91 million made in 2020 in relations to the related party transactions between group companies for the year 2019 (for which MAP order was received) pending completion of limitation period for assessments in US.
Note :
- 1 Additional investment of 87,416 shares amount to INR 1.7 million during the year ended December 31, 2025.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
11 Income taxes (Continued)
C Deferred tax assets movement
Significant components of net deferred tax assets and liabilities for the year ended December 31, 2025 are as follows:
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Additions due to Recognised
Components of deferred taxes: Opening balance Business Combination in profit or Recognised in FCTR Recognised in OCI balanceClosing
(Refer Note 8) loss
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| Components of deferred taxes: |
Opening balance |
Additions due to Business Combination (Refer Note 8) |
Recognised in proft or loss |
Recognised in FCTR |
Recognised in OCI |
Closing balance |
|---|---|---|---|---|---|---|
| Deferred tax assets | ||||||
| Life time expected credit loss | 170 | - | 26 | 2 | - | 198 |
| Brought forward losses | 253 | - | (71) | 31 | - | 213 |
| Employee beneft obligations | 1,335 | 13 | 452 | 44 | (6) | 1,838 |
| Lease liabilities | 1,289 | 132 | 203 | 24 | - | 1,648 |
| Minimum alternate tax credit | 663 | 43 | - | - | - | 706 |
| Share basedpayment | 307 | - | 13 | 16 | - | 336 |
| Cash fow hedges | 60 | - | - | - | 223 | 283 |
| Others | (14) | - | 40 | 12 | - | 38 |
| Total | 4,063 | 188 | 663 | 129 | 217 | 5,260 |
| Deferred tax liabilities | ||||||
| Property ,Plant and Equipment | 47 | (5) | 66 | (8) | - | 100 |
| ROU Assets | 1,086 | 120 | 59 | 20 | - | 1,285 |
| Intangible Assets | 246 | - | (393) | - | - | (147) |
| Others | 2 | - | - | - | - | 2 |
| Total | 1,381 | 115 | (268) | 12 | - | 1,240 |
| Net deferred tax asset | 2,682 | 73 | 931 | 117 | 217 | 4,020 |
Significant components of net deferred tax assets and liabilities for the year ended December 31, 2024 are as follows:
| as follows: | |||||||
|---|---|---|---|---|---|---|---|
| Components of deferred taxes: |
Opening balance |
Additions due to Business Combination (Refer Note 8) |
Recognised in proft or loss |
Recognised in FCTR |
Recognised in OCI |
Closing balance |
|
| Deferred tax assets | |||||||
| Life time expected credit loss | 135 | - | 34 | 1 | - | 170 | |
| Brought forward losses | 389 | - | (129) | (7) | - | 253 | |
| Employee beneft obligations | 1,103 | - | 220 | (4) | 16 | 1,335 | |
| Lease liabilities | 622 | - | 667 | ^ | - | 1,289 | |
| Minimum alternate tax credit | 1,160 | - | (497) | - | - | 663 | |
| Share basedpayment | 255 | - | 44 | 8 | - | 307 | |
| Cash fow hedges | (13) | - | - | - | 73 | 60 | |
| Others | (10) | - | (2) | (2) | - | (14) | |
| Total | 3,641 | - | 337 | (4) | 89 | 4,063 | |
| Deferred tax liabilities | |||||||
| Property ,Plant and Equipment | 148 | - | (101) | ^ | - | 47 | |
| ROU Assets | 470 | - | 617 | (1) | - | 1,086 | |
| Intangible Assets | 293 | - | (49) | 2 | - | 246 | |
| Others | 3 | - | (1) | ^ | - | 2 | |
| Total | 914 | - | 466 | 1 | - | 1,381 | |
| Net deferred tax asset | 2,727 | - | (129) | (5) | 89 | 2,682 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
12 Other financial assets
A Other financial assets – Non-current
| Other fnancial assets Other fnancial assets – Non-current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Interest accrued on bank deposits | ^ | ^ |
| Derivative assets | 3 | 29 |
| Security deposits for premises and others | 823 | 681 |
| Restricted bank balances1 | 53 | 51 |
| Total | 879 | 761 |
Notes :
- 1 Restriction on account of bank deposits held as margin money.
B Other financial assets – Current
| Other fnancial assets – Current | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Interest accrued on bank deposits | 192 | 136 |
| Security deposits for premises and others1 | 107 | 80 |
| Derivative assets | 8 | 60 |
| Lease Receivable | 2 | - |
| Others2 | 523 | 329 |
| Total | 832 | 605 |
Notes :
-
1 Excludes deposits aggregating INR 6 million as at December 31, 2025 (INR 6 million as at December 31, 2024) provided as doubtful of recovery basis the expected credit loss model.
-
2 Balance as at December 31, 2024 pertains to expenses incurred in relation to IPO that were recoverable by the Group from the selling shareholder i.e. CA Magnum Holdings. The amount is recovered as at December 31, 2025.
13 Other assets
- A Other assets – Non-current
| Other assets Other assets – Non-current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Capital advances | 16 | 228 |
| Costs to fulfll/obtain contract | 514 | 695 |
| Prepaid expenses | 90 | 37 |
| Indirect taxes recoverable (includingbalance fromgovernment authorities) | 167 | 200 |
| Contract Assets | 880 | 460 |
| Total | 1,667 | 1,620 |
-
a) Deferred tax liability on temporary differences associated with investments in subsidiaries, has not been recognized, as it is the intention of the holding company to reinvest the earnings of these subsidiaries for the foreseeable future.
-
b) In the absence of probability of recoverability for the unused tax credits aggregating to INR 825 million as at December 31, 2025 and INR 617 million as at December 31, 2024, no tax asset is recognized in the books.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
13 Other assets (Continued)
B Other assets – Current
| December 31, 2025 | December 31, 2024 | |
|---|---|---|
| Costs to fulfll/obtain contract | 553 | 645 |
| Prepaid expenses | 1,628 | 1,231 |
| Advance to suppliers | 348 | 153 |
| Indirect taxes recoverable (includingbalance fromgovernment authorities) | 882 | 594 |
| Employee advances | 75 | 136 |
| Contract assets | 3,995 | 2,316 |
| Others | 3 | 13 |
| Total | 7,484 | 5,088 |
14 Trade receivables - Billed - Current (Unsecured)
| Trade receivables - Billed - Current (Unsecured) | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Trade receivables - Billed (Gross) | 15,590 | 13,665 |
| Less : Life time expected credit loss | (1,034) | (751) |
| Consideredgood | 14,556 | 12,914 |
14A Trade receivables ageing
Ageing for trade receivables as at December 31, 2025 is as follows:
| Not Due | Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Total | |
|---|---|---|---|---|---|---|---|
| Less than 6 months |
6 months - 1 year |
1-2 years | 2-3 years | More than 3 years |
|||
| Trade receivables - Billed (Gross) | |||||||
| Undisputed trade receivables – consideredgood |
11,305 | 3,971 | 59 | 46 | 38 | - | 15,419 |
| Undisputed trade receivables – with signifcant increase in credit risk |
- | - | 22 | 3 | 8 | - | 33 |
| Undisputed trade receivables – credit impaired |
- | 6 | 1 | 2 | - | - | 9 |
| Disputed trade receivables – with signifcant increase in credit risk |
- | - | 53 | 75 | 1 | - | 129 |
| 11,305 | 3,977 | 135 | 126 | 47 | - | 15,590 | |
| Less - Life time expected credit loss | (1,034) | ||||||
| 14,556 | |||||||
| Trade Receivables - Unbilled | 6,000 | ||||||
| 20,556 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
14A Trade receivables ageing (Continued)
Ageing for trade receivables as at December 31, 2024 is as follows:
| Not Due | Outstanding for following periods from due date of payment Total Less than 6 months 6 months - 1 year 1-2 years 2-3 years More than 3 years |
|---|---|
| Trade receivables - Billed (Gross) | |
| Undisputed trade receivables – consideredgood 9,754 |
3,227 225 60 11 29 13,306 |
| Undisputed trade receivables – with signifcant increase in credit risk 2 |
249 - 8 - - 259 |
| Undisputed trade receivables – credit impaired - |
2 - - - - 2 |
| Disputed trade receivables – with signifcant increase in credit risk 11 |
73 13 1 - - 98 |
| 9,767 | 3,551 238 69 11 29 13,665 |
| Less - Life time expected credit loss | (751) |
| 12,914 | |
| Trade Receivables - Unbilled | 6,841 |
14B The activity in the life time expected credit loss is given below:
| The activity in the life time expected credit loss is given below: | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Balance at the beginningof the year | 751 | 890 |
| Additions duringthe year | 1,258 | 340 |
| Additions due to Business Combination (Refer to note 8) | 4 | 29 |
| Charged against allowance | (1,007) | (509) |
| Translation adjustments | 28 | 1 |
| Balance at the end of the year | 1,034 | 751 |
| Cash and bank balances Cash and cash equivalents |
||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Remitance in transit | 34 | 260 |
| In current accounts with banks | 15,601 | 16,067 |
| Demand deposits with banks1 | 4,073 | 3,439 |
| Unclaimed dividend accounts | 117 | 106 |
| Margin money with banks | 53 | 51 |
| 19,878 | 19,923 | |
| Less: Restricted bank balances | (170) | (157) |
| Total | 19,708 | 19,766 |
15 Cash and bank balances
A Cash and cash equivalents
Note :
- 1 These deposits can be withdrawn by the Group at any time without prior notice and without any penalty on the principal.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
15 Cash and bank balances (Continued)
B Other bank balances
| Other bank balances | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Restricted bank balances in respect of unclaimed dividend1 | 117 | 106 |
| Total | 117 | 106 |
Note :
- 1 There are no amounts due and outstanding to be credited to Investor Education and Protection Fund (IEPF) as at December 31, 2025 and December 31, 2024.
16 Equity share capital
16.1 Authorised capital
| Equity share capital Authorised capital |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| 1,050,000,000 Equity shares of face value of INR 1 each | 1,050 | 1,050 |
| 1,100,000 Series "A" Preference Shares of INR 1,421 each | 1,563 | 1,563 |
| Issued, subscribed and fully paid-up capital * | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| 609,342,863 Equity shares of face value of INR 1 each | 609 | 608 |
| Reconciliation of number of shares (Refer Note 16.7.2) | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Shares outstandingat the beginningof the year | 607,544,668 | 606,817,582 |
| Shares issued duringthe year on exercise of employee stock options | 1,798,195 | 727,086 |
| Shares outstandingat the end of the year * | 609,342,863 | 607,544,668 |
16.2 Issued, subscribed and fully paid-up capital *
16.3 Reconciliation of number of shares (Refer Note 16.7.2)
- Net of 1,673,129 treasury shares outstanding as at December 31, 2025 held by a controlled trust consolidated as a part of the Company.
16.4 Rights, preferences and restrictions attached to equity shares
The Group has one class of equity shares having a face value of INR 1 each. Each shareholder is eligible for one vote per share held. The dividend proposed by the Board of Directors is subject to the approval of the shareholders in the ensuing annual general meeting, except in case of interim dividend. In the event of liquidation, the equity shareholders are eligible to receive the remaining assets of the Group after distribution of all liabilities, in proportion to their shareholding.
16.5 Details of shares held by shareholders holding more than 5% shares
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
16 Equity share capital (Continued)
16.6 Disclosure of shareholding of promoters
| December 31, 2025 | December 31, 2025 | December 31, 2024 % change during the year No. of shares % of total shares |
|
|---|---|---|---|
| No. of shares |
% of total shares |
||
| CA Magnum Holdings (Holding Company of Hexaware Technologies Limited) |
453,988,884 | 74.50% | 577,604,202 95.07% -20.57% |
| December 31, 2024 December 31, 2023 % change during the year No. of shares % of total shares No. of shares % of total shares |
|||
| CA Magnum Holdings (Holding Company of Hexaware Technologies Limited) |
577,604,202 95.07% 577,604,202 95.19% -0.12% |
16.7 Equity share movement during the 5 years preceding December 31, 2025
-
16.7.1 The Company on October 19, 2020, received the delisting approval of the stock exchanges (BSE and NSE) and effective November 09, 2020 the shares were de-listed from the stock exchanges. The Equity shares of the Company were re-listed on National Stock Exchange of India Limited ("NSE") and BSE Limited ("BSE") from February 19, 2025.
-
16.7.2 The Board of Directors of the Company at its meeting held on April 12, 2024, recommended the sub-division/ split of 1 fully paid-up equity share having a face value of INR 2 each into 2 fully paid-up equity shares having a face value of INR 1 each by alteration of capital clause of the Memorandum of Association (MOA) subject to the approval of Members of the Company. The Members of the company approved the sub-division of 1 fully paid up equity share of INR 2 each into 2 fully paid up equity shares of INR 1 each in annual general meeting held on May 09, 2024 and the voting results were declared on May 10, 2024.
-
Further, the Board of Directors on May 17, 2024 approved the Record Date for Split/sub-division of equity shares as May 27, 2024.
Consequent to this, the authorised share capital comprises 1,050,000,000 equity shares of face value of INR 1 each aggregating to Rs. 1,050 million equity.
16.8 Shares reserved for issue under RSU’s / options
- The Company has granted employee restricted stock units RSU’s / options under the ESOP 2015 scheme. Each RSU / option entitles the holder to one equity share of face value of INR 1 each. Nil RSU’s / options were outstanding as on December 31, 2025 and 247,424 RSU's/options as on December 31, 2024.
The Company has granted employee stock options under the ESOP 2024 scheme. Each option entitles the holder to one equity share of face value of INR 1 each. 18,684,351 options were outstanding as on December 31, 2025 and 20,838,300 options as on December 31, 2024.
- 16.9 The interim dividend per share recognised as distribution to equity shareholders for the year ended December 31, 2025 and December 31, 2024 was INR 11.50 and INR 8.75 per share respectively.
| As at | As at | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Name of the shareholder | ||
| CA Magnum Holdings (HoldingCompany of Hexaware Technologies Limited) | 453,988,884 | 577,604,202 |
| 74.50% | 95.07% |
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
17 Other financial liabilities
A Other financial liabilities - Non-current
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Deferred/contingent consideration towards business acquisition | 2,686 | 1,995 |
| Derivative liabilities | 473 | 220 |
| Security deposit received | 54 | - |
| Others | 8 | 8 |
| Total | 3,221 | 2,223 |
B Other financial liabilities - Current
| Other fnancial liabilities - Current | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Unclaimed dividend1 | 117 | 106 |
| Capital creditors | 301 | 338 |
| Deferred/contingent consideration towards business acquisition | 3,668 | 2,145 |
| Employee liabilities (Refer note 38D) | 6,223 | 5,361 |
| Derivative liabilities | 1,198 | 369 |
| Liabilities towards customer contracts | 2,279 | 1,743 |
| Security deposit received | 7 | - |
| Total | 13,793 | 10,062 |
Note :
- 1 There are no amounts due and outstanding to be credited to Investor Education and Protection Fund (IEPF) as at December 31, 2025 and December 31, 2024.
18 Trade payables
| Trade payables | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Trade payables | 4,621 | 4,770 |
| Accrued expenses | 5,448 | 4,370 |
| Total | 10,069 | 9,140 |
Trade payable ageing
Ageing for trade payables outstanding as at December 31, 2025 is as follows:
| Not Due | Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Outstanding for following periods from due date of payment |
Total | |
|---|---|---|---|---|---|---|
| Less than 1 year |
1-2 years | 2-3 years | More than 3 years |
|||
| Trade payables | ||||||
| Micro enterprises and small enterprises | 54 | 10 | ^ | ^ | - | 64 |
| Others | 3,446 | 866 | 177 | 3 | 65 | 4,557 |
| 3,500 | 876 | 177 | 3 | 65 | 4,621 | |
| Accrued Expenses | 5,448 | |||||
| 10,069 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
18 Trade payables (Continued)
Ageing for trade payables outstanding as at December 31, 2024 is as follows:
| Not Due | Outstanding for following periods from due date of payment Total Less than 1 year 1-2 years 2-3 years More than 3 years |
|---|---|
| Trade payables | |
| Micro enterprises and small enterprises 41 |
1 ^ - - 42 |
| Others 2,429 |
1,963 269 10 57 4,728 |
| 2,470 | 1,964 269 10 57 4,770 |
| Accrued Expenses | 4,370 |
| 9,140 |
19 Other liabilities
Other liabilities - Current
| Other liabilities Other liabilities - Current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Contract liabilities | 1,906 | 2,202 |
| Statutory liabilities | 2,415 | 1,685 |
| Total | 4,321 | 3,887 |
20 Provisions
A Provisions - Non-current
| Provisions Provisions - Non-current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Employee beneft obligations in respect ofgratuity and others (Refer note 38D) | 2,041 | 752 |
| Total | 2,041 | 752 |
| Provisions - Current | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Employee beneft obligations in respect ofgratuity and others (Refer note 38D) | 66 | 112 |
| Employee beneft obligations in respect of compensated absences and others (Refer note 38D) |
2,552 | 2,155 |
| Provision for onerous contracts | 15 | 149 |
| Total | 2,633 | 2,416 |
| Movement of provisions for onerous contract | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| OpeningBalance | 149 | 199 |
| Additional provision duringthe year | 51 | 119 |
| Provision reversed/utilized duringthe year | (185) | (169) |
| ClosingBalance | 15 | 149 |
B Provisions - Current
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
21 Revenue from operations
21.1 The disaggregated revenue with the customers by geography is disclosed under Note 32 - Segment disclosures
21.2 The disaggregated revenue with the customers by contract type[1] :
| The disaggregated revenue with the customers by contract ty | pe1: | pe1: |
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Ofshore IT Services | 54,001 | 44,070 |
| Onshore IT Services | 60,096 | 56,968 |
| IT Services | 114,097 | 101,038 |
| BPS Services | 16,116 | 15,044 |
| Others | 4,091 | 3,662 |
| Total revenue from operations | 134,304 | 119,744 |
21.3 Revenue disaggregation by nature of service is as follows:
| Revenue disaggregation by nature of service is as follows: | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Revenue from contracts with customers | 134,304 | 119,744 |
| Total revenue from operations | 134,304 | 119,744 |
21.4 Reconciliation of revenue recognised with the contracted price is as follows:
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Contracted price | 136,327 | 121,593 |
| Reductions towards variable consideration components (discounts, rebate) | (2,023) | (1,849) |
| Revenue recognised | 134,304 | 119,744 |
21.5 Cost to fulfil/obtain contract
The Group recognises contract fulfilment/obtaining cost as an asset if those costs specifically relate to a contract or to an anticipated contract, the costs generate or enhance resources that will be used in satisfying performance obligations in future; and the costs are expected to be recovered. The asset so recognised is amortised on a systematic basis consistent with the transfer of goods or services to customer to which the asset relates. The below table discloses the movement in contract fulfilment/obtaining cost:
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Balance as at the beginningof the year | 1,340 | 1,140 |
| Cost capitalised duringthe year | 503 | 741 |
| Amortisation duringthe year | (776) | (541) |
| Balance as at the end of the year | 1,067 | 1,340 |
21.6 Changes in contract liabilities are as follows:
| Changes in contract liabilities are as follows: | ||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Balance as at the beginningof theyear | 2,202 | 1,694 |
| Additions due to Business Combination (Refer to Note 8) | 35 | - |
| Revenue recognised duringtheyear | (1,845) | (1,411) |
| Additions duringtheyear | 1,514 | 1,919 |
| Balance as at the end of theyear | 1,906 | 2,202 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
21 Revenue from operations (Continued)
21.7 Contract Assets are as follows:
During the year ended December 31, 2025, INR 2,252 million of contract assets pertaining to fixed-price development contracts have been reclassified to receivables on completion of milestones. (December 31, 2024 - INR 583 million)
21.8 Transaction price allocated to the remaining performance obligations
The remaining performance obligations represents contracted revenue that has not yet been recognized, which includes contract liabilities and amounts that will be invoiced and recognized as revenue in future periods.
| As at | As at | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Within 1 year | 33,061 | 27,176 |
| More than 1 year | 27,944 | 31,939 |
The Group has applied practical expedient and has not disclosed information about remaining performance obligations in contracts where the original contract duration is one year or less or where the entity has the right to consideration that corresponds directly with the value of entity’s performance completed to date. The above revenue is subject to any changes in the transaction price.
Notes:
- 1 Revenue by Offshore IT services refers to IT revenue delivered from India and Mexico and Revenue by Onshore IT services refers to IT revenue delivered from any other location. BPS revenue refers to revenue from operations generated from our BPS business.
22 Other income
| 22 Other income |
||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Exchange rate diference (net)1 | (641) | 190 |
| Gains / (losses) (net) on investments carried at fair value throughproft or loss | 121 | 140 |
| Interest income on fnancial assets at amortized cost | 508 | 366 |
| Interest income (others) | 12 | 10 |
| Proft / (Loss) on sale ofproperty,plant and equipment (net) | 7 | (3) |
| Proft / (Loss) on remeasurement/short closure of lease | 25 | - |
| Miscellaneous income | 31 | 46 |
| Total | 63 | 749 |
Note :
- 1 Included gain of INR 22 million for the year ended December 31, 2024 transferred from Foreign Currency Translation Reserve (FCTR) to Profit & Loss on account of liquidation of Hexaware Technologies LLC (Russia Subsidiary).
23 Employee benefits expense
| 23 Employee benefts expense |
||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Salaryand allowances1 | 70,898 | 63,440 |
| Contributions toprovident and other funds | 5,413 | 4,791 |
| Staf welfare expenses | 1,171 | 1,065 |
| Employee stock option compensation cost | 456 | 353 |
| Total | 77,938 | 69,649 |
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
23 Employee benefits expense (Continued)
Note :
- 1 Salary and allowances includes:
| Note : 1 Salary and allowances includes: |
||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Non-recurringEmployee beneft and severance costs | 328 | 465 |
| Enterprise Resource Planning(ERP) Transformation cost | 371 | 462 |
| 699 | 927 |
Non-recurring Employee benefit and severance costs consists of provision for retirement benefits related to certain employees amounting to INR 424 million and severance cost on certain positions being made redundant amounting to INR 41 million for the year ended December 31, 2024.
24 Other expenses
| 24 Other expenses | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Rent1 | 227 | 187 |
| Rates and taxes | 201 | 99 |
| Travellingand conveyance2 | 2,663 | 2,606 |
| Electricity charges | 328 | 306 |
| Communication expenses | 343 | 333 |
| Repairs and maintenance | 1,401 | 1,435 |
| Printingand stationery | 48 | 50 |
| Legal and professional fees3 | 958 | 1,210 |
| Advertisement and business promotion | 1,163 | 844 |
| Bank and other charges |
54 | 49 |
| Directors' sitingfees and commission | 86 | 62 |
| Insurance charges | 248 | 167 |
| Subcontractingcharges | 19,610 | 18,293 |
| Life time expected credit loss4 | 1,258 | 340 |
| Cost of Software Licenses5 | 5,887 | 4,610 |
| Staf recruitment expenses | 741 | 670 |
| Impairment of customer relations associated with an earlier acquisition (Refer note 36) | 1,696 | - |
| Miscellaneous expenses6 | 340 | 532 |
| Total | 37,252 | 31,793 |
Notes :
- 1 Rent comprises of
| es : Rent comprises of |
||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Expense related to short term leases | 226 | 182 |
| Expense related to low value asset | 1 | 5 |
| 227 | 187 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
24 Other expenses (Continued)
-
2 includes Enterprise Resource Planning (ERP) Transformation cost of INR 16 million and INR 25 million for the year ended December 31, 2025 and December 31, 2024 respectively.
-
3 Legal and professional fees includes:
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Acquisition related costs | 174 | 334 |
| IPO related costs | - | 9 |
| Enterprise Resource Planning(ERP) Transformation cost | 142 | 251 |
| 316 | 594 |
-
includes specific charge for customers of INR 782 million for the year ended December 31, 2025.
-
4
-
5 includes Enterprise Resource Planning (ERP) Transformation cost of INR 125 million and INR 108 million for the year ended December 31, 2025 and December 31, 2024 respectively.
-
6 includes provision for onerous vendor contracts related to a lease agreement of INR 96 million and regulatory fees paid of INR 170 million for the year ended December 31, 2024.
25 Finance costs
| 25 Finance costs | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Interest on borrowings | - | 10 |
| Interest on lease liabilities | 500 | 364 |
| Others | 505 | 286 |
| Total | 1,005 | 660 |
26 Depreciation and amortisation expense
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Depreciation of property, plant and equipment1 | 944 | 1,050 |
| Amortisation of RoU assets1 | 1,585 | 986 |
| Amortisation of intangibles2 | 1,084 | 752 |
| 3,613 | 2,788 |
Note :
-
1 includes accelerated amortization of RoU and leasehold improvements of certain offices leases of INR 326 million for the year ended December 31, 2025 consequent to the optimisation plan in relation to a subsidiary.
-
2 includes amortisation of intangible assets acquired in business combination of INR 1,082 million for the year ended December 31, 2025 and INR 743 million for the year ended December 31, 2024.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Earnings per share (EPS)
| 27 Earnings per share (EPS) | ||
|---|---|---|
| For theyear ended | ||
| December 31,2025 | December 31,2024 | |
| The components of basic and diluted EPS: | ||
| Proft for theyear atributable to shareholders of the company | 13,692 | 11,764 |
| Weighted average outstanding equity shares considered for basic EPS (Refer Note 16.7.2)* |
608,142,430 | 607,188,187 |
| Basic earningsper share | 22.51 | 19.37 |
| Weighted average outstanding equity shares considered for basic EPS (Refer Note 16.7.2)* |
608,142,430 | 607,188,187 |
| Add: Efect of dilutive issue of stock options(Refer Note 16.7.2 and 16.8) | 9,826,840 | 2,598,588 |
| Weighted average outstanding equity shares considered for diluted EPS (Refer Note 16.7.2 and 16.8)* |
617,969,269 | 609,786,775 |
| Diluted earningsper share | 22.16 | 19.29 |
| Par valueper share in INR | 1.00 | 1.00 |
- Excludes 1,673,129 treasury shares as at December 31, 2025 held by a controlled trust consolidated as a part of the Company.
28 Related party disclosures
Names of related parties
Holding Company of Hexaware Technologies Limited (control exists) CA Magnum Holdings
Promoter Group Companies (control exists) Hexaware Global Limited
Other realted parties (with whom the Group has entered into transaction)
Affiliate of Promoter
CA Sebright Investments[1]
Carlyle Investment Management, L.L.C
Key Management Personnel (KMP)
Executive Director and CEO
R. Srikrishna
Non-executive and Independent Directors :
Milind Sarwate Joseph Mclaren (Larry)Quinlan Vivek Sharma (w.e.f August 13, 2024) Sukanya Kripalu (w.e.f August 13, 2024)
Non-executive and Non-Independent Directors :
Michael Bender (upto August 12, 2024) Neeraj Bharadwaj Sandra Joy Horbach Julius Michael Genachowski Lucia De Fatima Soares Kapil Modi Shawn Albert Devilla
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
28 Related party disclosures (Continued)
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Transactions | ||
| Accrual of Share Based Cost | ||
| Hexaware Global Limited | - | 74 |
| Recovery of cost from | ||
| CA Sebright Investments1 | 429 | - |
| CA Magnum Holdings2 | 609 | 329 |
| Software and consultancy income | ||
| Carlyle Investment Management,L.L.C | 3,417 | 1,619 |
| Reimbursement of contract cost incurred | ||
| Carlyle Investment Management,L.L.C | 2 | 795 |
| Remuneration to KMP and Directors | ||
| Short term employee benefts | 183 | 178 |
| Post employment benefts | 6 | 7 |
| Share based payment | 44 | 41 |
| Commission and other benefts to non-executive directors | 86 | 62 |
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Closingbalances | ||
| Payable to / provision for KMP | 152 | 120 |
| Receivable from Carlyle Investment Management,L.L.C (including accruals and advance billing) |
29 | 159 |
| Receivable from CA Magnum Holdings (includingaccruals)2 | - | 329 |
Notes :
- 1 CA Sebright Investments (‘CAS’) being the affiliate of promoter, has covered certain identified employees of the Group under the Multiple Of Invested Capital (MOIC) plan, under which direct payments will be made upon satisfaction of specified conditions therein, at their discretion. The MOIC Plan was approved by the Board of Directors of the Company on May 3, 2022. There is no financial impact / burden to the Group for the payments to be made pursuant to MOIC.
During the year ended December 31, 2025, the group paid an amount of INR 429 million (on behalf of CA Sebright Investments) to certain eligible employees. The said payment has been approved by board of directors of the company and shareholders in annual general meeting. The payments under the MOIC Plan do not form part of the remuneration payable by the group to these persons, nor there will be any financial burden on the group on account of this arrangement. The same has been recovered from CA Sebright during the year ended December 31, 2025.
- 2 Transactions for the year ended December 31, 2025 and December 31, 2024 and balance as at December 31, 2024 represents expenses incurred in relation to IPO that are recoverable by the Group from the selling shareholder.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Financial Instruments
- A The carrying value / fair value of financial instruments by categories as at December 31, 2025 is as follows:
| Amortized cost |
Fair value through proft and loss |
Fair value through other comprehensive income |
Derivative instrument in hedging relationship |
Total carrying / fair value1 |
|
|---|---|---|---|---|---|
| Cash and cash equivalents | 19,708 | - | - | - | 19,708 |
| Other bank balances | 117 | - | - | - | 117 |
| Investments in mutual fund units | - | 1,446 | - | - | 1,446 |
| Trade receivables - Billed | 14,556 | - | - | - | 14,556 |
| Trade receivables - Unbilled | 6,000 | - | - | - | 6,000 |
| Other fnancial assets | 1,700 | - | - | 11 | 1,711 |
| Investments in equityshares | - | - | 5 | - | 5 |
| Total | 42,081 | 1,446 | 5 | 11 | 43,543 |
| Tradepayables | 10,069 | - | - | - | 10,069 |
| Lease liabilities | 6,807 | - | - | - | 6,807 |
| Other fnancial liabilities | 8,989 | 6,354 | - | 1,671 | 17,014 |
| Total | 25,865 | 6,354 | - | 1,671 | 33,890 |
The carrying value / fair value of financial instruments by categories as at December 31, 2024 is as follows:
| Amortized cost |
Fair value through proft and loss |
Fair value through other comprehensive income |
Derivative instrument in hedging relationship |
Total carrying / fair value1 |
|
|---|---|---|---|---|---|
| Cash and cash equivalents | 19,766 | - | - | - | 19,766 |
| Other bank balances | 106 | - | - | - | 106 |
| Trade receivables - Billed | 12,914 | - | - | - | 12,914 |
| Trade receivables - Unbilled | 6,841 | - | - | - | 6,841 |
| Other fnancial assets | 1,277 | - | - | 89 | 1,366 |
| Investments in equityshares | - | - | 4 | - | 4 |
| Total | 40,904 | - | 4 | 89 | 40,997 |
| Tradepayables | 9,140 | - | - | - | 9,140 |
| Lease liabilities | 5,742 | - | - | - | 5,742 |
| Other fnancial liabilities | 7,573 | 4,123 | - | 589 | 12,285 |
| Total | 22,455 | 4,123 | - | 589 | 27,167 |
Note :
- 1 Carrying amount of cash and cash equivalents, other bank balances, trade receivables, unbilled revenue, other financial assets, trade payables and other financial liabilities approximate the fair value because of their short term nature. Difference between carrying amounts and fair values of other financial assets and liabilities subsequently measured at amortized cost is not significant in each of the year presented.
B Fair value hierarchy
Fair value measurements are categorised into Level 1, 2 or 3 based on the degree to which the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, which are described as follows:
Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the measurement date;
Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or liability, either directly or indirectly; and
Level 3 inputs are unobservable inputs for the asset or liability.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Financial Instruments (Continued)
The following table presents fair value hierarchy of financial assets and liabilities measured at fair value on a recurring basis as at December 31, 2025:
| recurring basis as at December 31, 2025: | ||||
|---|---|---|---|---|
| Level I | Level II | Level III | Total | |
| Mutual fund units | 1,446 | - | - | 1,446 |
| Investments in equityshares | - | - | 5 | 5 |
| Derivative fnancial assets | - | 11 | - | 11 |
| 1,446 | 11 | 5 | 1,462 | |
| Derivative fnancial liabilities | - | 1,671 | - | 1,671 |
Contingent consideration |
- | - | 6,354 | 6,354 |
| - | 1,671 | 6,354 | 8,025 |
The following table presents fair value hierarchy of financial assets and liabilities measured at fair value on a recurring basis as at December 31, 2024:
| recurring basis as at December 31, 2024: | ||||
|---|---|---|---|---|
| Level I | Level II | Level III | Total | |
| Investments in equityshares | - | - | 4 | 4 |
| Derivative fnancial assets | - | 89 | - | 89 |
| - | 89 | 4 | 93 | |
| Derivative fnancial liabilities | - | 589 | - | 589 |
| Contingent consideration | - | - | 4,123 | 4,123 |
| - | 589 | 4,123 | 4,712 |
Valuation Technique
Investment in mutual funds is measured at the NAV declared by the mutual fund. Derivatives are measured basis the counter-party quotes obtained. Cost of investments in equity shares is considered to be representative of fair value.
Significant unobservable inputs used in level III fair values :
| Type | Valuation Technique | Signifcant unobservable inputs |
Inter relationship between signifcant unobservable inputs and fair value measurement |
|---|---|---|---|
| Contingent consideration |
Discounted cash fow: The valuation model considers the present value of expected |
1. Forecasted Revenue and proftability |
Any change (increase/decrease) in the signifcant unobservable inputs |
| payment discounted using a risk adjusted | metrics | would entail corresponding change | |
| discount rate. The expected payment is | in contingent consideration payable | ||
| determined by considering the possible scenarios of forecasted Revenue, proftability |
2. Risk Adjusted Discount rate |
||
| metrics and the amount to be paid under each | |||
| scenario and the probability of each scenario. |
Movement of contingent consideration payable
| Movement of contingent consideration payable | ||
|---|---|---|
| As at | ||
| December 31,2025 | December 31,2024 | |
| Balance at the beginningof theyear | 4,123 | - |
| Add : Recognised duringtheyear(Refer to note 8) | 6,193 | 3,857 |
| Add : Interest on contingent consideration | 261 | 159 |
| Less: Amountpaid | (556) | - |
| Less: Change in value of contingent consideration(Refer note 36) | (3,820) | - |
| Add/less : Exchange rate diference | 153 | 107 |
| Balance at the end of theyear | 6,354 | 4,123 |
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Financial Instruments (Continued)
C Financial risk management
The Group has identified the risks under verticals like Geographic and client concentration risk, credit risk, foreign currency fluctuation risk and liquidity risk. The Group has formulated policies, procedures and strategies for managing risks which is affirmed by the global CEO and CFO, after consultation with all business units, functions and department heads.
(i) Geographic and client concentration risk
During the year ended December 31, 2025, Americas contributed 75.3% (December 31, 2024 - 74.0%) of the Group’s total revenue. The Group continues to expand its global footprint to diversify geographic concentration though Americas remains largest market for the IT industry. The Group’s exposure to the US regions is in line with the global industry practices. The Group will continue to invest in the region. There are a number of other growth factors in Americas such as favour for capitalism, highest per capita income, innovation driven culture and focus to retain high end work that allow us to identify and address the pockets of inefficiencies in the most optimum way.
During the year ended December 31, 2025, 36.4% (December 31, 2024 - 35.8%) of the revenue for the year is generated from top 10 clients. Any loss or major downsizing by these clients may impact Group’s profitability. Further, excessive exposure to particular clients will limit Group’s negotiating capacity and expose us to higher credit risk.
The Group is able to maintain a diversified high quality client roster that can be accessed through the depth of relationships with existing clients.
The Group’s growth strategy involves a mix of new client addition and mining the accounts of existing clients. As the Group adds more clients and grow revenues from the existing clients, it reduces dependence on the large clients. Moreover, large clients allow quick scaling up of revenues and they come with higher margins due to lower associated cost and higher cost predictability.
(ii) Credit Risk
Since most of Group’s transactions are done on credit, the Group is exposed to credit risk on accounts receivable. Any delay, default or inability on the part of the client to pay on time will expose the Group to credit risk and can impact profitability. Group’s maximum credit exposure is as below:
| December 31, 2025 | December 31, 2024 | |
|---|---|---|
| Trade receivables - Billed (Gross) | 15,590 | 13,665 |
| Trade receivables – Unbilled | 6,000 | 6,841 |
| Contract Assets | 4,875 | 2,776 |
The Group has adopted an effective receivable management system to control the Days Sales Outstanding (DSO). Refer to note 14A for the age wise analysis of trade receivables that are not due as well as past due and life time expected credit loss.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Financial Instruments (Continued)
(iii) Foreign Currency fluctuations Risk
Foreign exchange fluctuations is one of the key risks impacting our business. The offshore part of the revenue remains exposed to the risk of Rupee appreciation which is functional currency of the Holding Company vis-a-vis the US Dollar, the Euro and other foreign currencies, as largely, the costs incurred are in Indian Rupees and the revenue/ inflows are in foreign currencies. The contracts we enter into with our customers tend to run across several years and many of these contracts are at fixed rates, therefore any appreciation in the Indian rupee vis-à-vis foreign currencies will affect our margins.
The Foreign Exchange Risk Management Policy authorized by the Board who takes these circumstances into account and authorizes hedging on a systematic basis. These risks have been effectively addressed by the processes and controls laid out in the Foreign Exchange Risk Management Policy. The hedge ratio assigned to the exposures depends on the time horizon in which they fall, the near term exposures get a higher ratio whereas the farther exposures get a lower ratio. This graded approach ensures that hedges are spread across the hedge horizon in a tapered down manner. The exposure as indicated below is net of derivative contracts entered into by the Group.
The following table analyses foreign currency risk from financial instruments:
| Net fnancial assets |
Net fnancial liabilities |
Net assets | |
|---|---|---|---|
| As at December 31,2025 | (A) | (B) | (A-B) |
| USD | 16,544 | 4,630 | 11,914 |
| EUR | 672 | 355 | 317 |
| GBP | 1,365 | 548 | 817 |
| Others1 | 2,888 | 143 | 2,745 |
| Net fnancial assets |
Net fnancial liabilities |
Net assets | |
| As at December 31,2024 | (A) | (B) | (A-B) |
| USD | 14,109 | 8,726 | 5,383 |
| EUR | 1,010 | 624 | 386 |
| GBP | 636 | 617 | 19 |
| Others1 | 2,267 | 298 | 1,969 |
10% depreciation/appreciation of the respective foreign currencies vis-a-vis functional currency of the Holding Company would result in the increase/ decrease in groups’s profit before tax approximately by INR 1,579 million for the year ended December 31, 2025 and INR 776 million for the year ended December 31, 2024.
Notes
1 Others include currencies such as Singapore Dollars, Canadian Dollars, United Arab Emirates Dirhams, Philippine Pesos, Japanese Yen, Australian Dollars etc.
Top 10 customer dues contribute 30.4% of the total outstanding as at December 31, 2025 (December 31, 2024 - 29.6%).
Cash and cash equivalents and mutual funds are neither past due nor impaired. Cash and cash equivalents include deposits with banks and financial institution with high credit-ratings assigned by credit-rating agencies. The investment in liquid mutual fund units are measured at fair value through profit and loss.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Financial Instruments (Continued)
The Group uses derivative financial instruments such as foreign exchange forward contracts to mitigate the risk of changes in foreign exchange rates on trade receivables and forecasted cash flows denominated in certain foreign currencies.
The Group had outstanding hedging instrument in the form of foreign currency forward contracts as at: Currency hedge (sell contracts)
| Currency hedge (sell contracts) | ||
|---|---|---|
| As at | ||
| December 31,2025 | December 31,2024 | |
| USD | 485 | 449 |
| EURO | 30 | 32 |
| GBP | 39 | 46 |
The weighted average forward rate for the hedges outstanding are given below. The hedges mature over eight quarters.
| December 31,2025 | December 31,2024 | |
|---|---|---|
| USD | 89.47 | 86.37 |
| EURO | 101.92 | 95.30 |
| GBP | 115.92 | 109.09 |
10% depreciation/appreciation of the respective foreign currencies with respect to closing exchange rate would result in the increase/ decrease in Group’s profit and loss approximate by INR 629 million for the year ended December 31, 2025 and Rs. 565 million for the year ended December 31, 2024.
The movement in accumulated other comprehensive income on account of derivatives designated as cash flow hedges is as under:
| fow hedges is as under: | ||
|---|---|---|
| For theyear ended | ||
| December 31,2025 | December 31,2024 | |
| Balance at the beginningof theyear | (363) | (71) |
| Less: Net gain/(loss) transferred to statement of proft or loss on occurrence of forecasted hedge transaction |
778 | 71 |
| Add: Changes in the fair value of the efective portion of outstanding cash fow hedges |
(1,749) | (436) |
| Less: Deferred tax | 223 | 73 |
| Balance at the end of theyear | (1,111) | (363) |
There were no material hedge ineffectiveness for the year ended December 31, 2025 and December 31, 2024.
(iv) Liquidity risk
The Group needs continuous access to funds to meet short and long term strategic investments. The Group’s inability to meet such requirements in stipulated period may hamper growth plan and even ongoing operations. Further, the Group’s inability to quickly convert assets into cash without incurring any material loss will expose it to liquidity risks.
Over the years, the Group has increased its liquidity position by managing its DSO and maintaining high cash / bank balance and investments.
The Group’s total cash, bank balance and current investments and its % to total assets as at respective year is as below:
| December 31,2025 | December 31,2024 | |
|---|---|---|
| Total Cash, Bank Balance and current investments | 21,324 | 19,923 |
| Total Assets | 109,046 | 89,945 |
| % to Total Assets | 19.56% | 22.15% |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Financial Instruments (Continued)
Contractual Maturity of financial liabilities
| As at December 31, 2025 | Less than 1year |
1-2 years | 3-5 years | Beyond 5years |
Total |
|---|---|---|---|---|---|
| Lease Liabilities(undiscounted) | 1,780 | 1,626 | 3,290 | 2,116 | 8,812 |
| Trade and otherpayables | 10,069 | - | - | - | 10,069 |
| Foreign currencyderivative liabilities | 1,198 | 473 | - | - | 1,671 |
| Others(Refer to note 17) | 12,595 | 2,748 | - | - | 15,343 |
| Total | 25,642 | 4,847 | 3,290 | 2,116 | 35,895 |
| As at December 31, 2024 | Less than 1year |
1-2 years | 3-5 years | Beyond 5years |
Total |
| Lease Liabilities(undiscounted) | 1,419 | 1,275 | 3,043 | 1,598 | 7,335 |
| Trade and otherpayables | 9,140 | - | - | - | 9,140 |
| Foreign currencyderivative liabilities | 369 | 220 | - | - | 589 |
| Others(Refer to note 17) | 9,693 | 2,003 | - | - | 11,696 |
| Total | 20,621 | 3,498 | 3,043 | 1,598 | 28,760 |
(v) Interest rate risk
- Interest rate risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s debt obligations with floating interest rates, net of derivative contracts entered into by the Group. The balance with banks is in the form of fixed interest rate deposits.
(vi) Capital management
The Company’s objective for capital management is to maximize shareholder value, safeguard business continuity and support the growth of the Company. The Company determines the capital requirement based on annual operating plans and long-term and other strategic investment plans. The Company is not subject to any externally imposed capital requirements.
30 Share Based Compensation
-
a) The Nomination and Remuneration Committee (‘Committee’) of the Group administers the stock options plans viz. ESOP 2008, 2015 and 2024 plan. Under the plans, the employees of the Holding Company as well as its subsidiaries are granted options/Restricted Stock Units (RSUs) entitling them to one equity share of face value of INR 1 each for each option/RSU granted. Exercise price is the price determined by the Committee. The options / RSUs vest over a period of 1 to 6 years from the date of grant which could be time based, performance based or event based. The maximum time available to exercise upon vesting is 3 years.
-
b) The particulars of number of options/RSUs granted and lapsed under the aforementioned Schemes are tabulated below. Refer Note 16.7.2 for information on share split.
-
As at December 31, 2025
| Particulars | ESOP | - 2015 | ESOP | - 2024 | Total | Total |
|---|---|---|---|---|---|---|
| Options / RSUs (nos.) |
Weighted ex. Price per share(INR) |
Options / RSUs (nos.) |
Weighted ex. Price per share(INR) |
Options / RSUs (nos.) |
Weighted ex. Price per share(INR) |
|
| Outstanding at the beginning of theyear |
247,424 | 1.00 | 20,838,300 | 383.01 | 21,085,724 | 378.53 |
| Granted duringtheyear | - | - | 1,456,460 | 383.71 | 1,456,460 | 383.71 |
| Exercised duringtheyear | 236,324 | 1.00 | 1,561,871 | 382.50 | 1,798,195 | 332.36 |
| Lapsed duringtheyear | 11,100 | 1.00 | 2,048,538 | 383.89 | 2,059,638 | 381.83 |
| Outstandingat theyear end | - | - | 18,684,351 | 383.01 | 18,684,351 | 383.01 |
| Exercisable as at theyear end | - | - | 4,776,839 | 382.57 | 4,776,839 | 382.57 |
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
30 Share Based Compensation (Continued)
As at December 31, 2024
| As at December 31, 2024 | |
|---|---|
| Particulars | ESOP - 2008 ESOP - 2015 ESOP - 2024 Total |
| Options / RSUs (nos.) Weighted ex. Price per share (INR) Options / RSUs (nos.) Weighted ex. Price per share (INR) Options / RSUs (nos.) Weighted ex. Price per share (INR) Options / RSUs (nos.) Weighted ex. Price per share (INR) |
|
| Outstanding at the beginning of theyear 4,464 1.00 1,087,906 1.00 - - 1,092,370 1.00 |
|
| Granted duringtheyear - - - - 21,526,100 383.00 21,526,100 383.00 |
|
| Exercised duringtheyear 4,464 1.00 722,622 1.00 - - 727,086 1.00 |
|
| Lapsed duringtheyear - - 117,860 1.00 687,800 382.50 805,660 326.69 |
|
| Outstandingat theyear end - - 247,424 1.00 20,838,300 383.01 21,085,724 378.53 |
|
| Exercisable as at theyear end - - 247,424 1.00 - - 247,424 1.00 |
-
c) The weighted average share price of options/RSUs exercised on the date of exercise was INR 763.82 per share for the year ended December 31, 2025 and INR 387.34 per share for the year ended December 31, 2024.
-
d) Range of exercise price and weighted average remaining contractual life (in months) for the options/RSUs outstanding:
| outstanding: | |||
|---|---|---|---|
| Range of exercise price | December 31,2025 | December 31,2024 | |
| Options / RSUs(nos.) |
Life | Options / RSUs(nos.) Life |
|
| 1.00 | - | - | 247,424 6.9 |
| 382.50 | 17,618,991 | 36.0 | 20,613,800 45.3 |
| 383.00 | 872,860 | 52.2 | - - |
| 430.00 | 192,500 | 54.1 | 224,500 64.5 |
| Total | 18,684,351 | 21,085,724 |
- e) The fair values of the options granted in year 2025 are determined using Black Scholes Option pricing model using following assumptions:
| following assumptions: | |
|---|---|
| Particulars | Year 2025 |
| Weighted Average fair value(INR) | 88.36 - 193.76 |
| Weighted Average shareprice(INR) |
298.28 - 725.20 |
| Dividend Yield(%) | 2.35 |
| Expected Life(years) | 2.50 - 7.19 |
| Risk free interest rate(%) | 3.98 - 4.00 |
| Volatility (%) | 36.59 - 45.53 |
The expected volatility is determined based on historical volatility during a period equivalent to the expected term of options granted.
- f) The Ultimate Holding company Hexaware Global Limited (earlier known as CA Campine Limited) had granted ESOP to employees of the Company. The said grants allowed eligible employee to opt for one share of Hexaware Global Limited for each option held upon vesting which could be time based, performance based or event based. The exercise price for the option was USD 7 per share, weighted average estimated fair value was approximately USD 1.10 per option and remaining weighted average life was approximately 50 months.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
30 Share Based Compensation (Continued)
The Group had recognized INR 74 million as estimated cost for such ESOPs granted in the statement of profit and loss during the year ended December 31, 2024.
In May’24, Hexaware Global Limited’s ESOP plan was cancelled and was replaced by granting options of Hexaware Technologies Limited. The said grants will allow eligible employee to opt for one share of Hexaware Technologies Limited for each option held upon vesting which could be time based, performance based or event based. Refer note 30 (b) to 30 (e) for details.
31 Employee benefit plans
31.1 Provident Fund, Superannuation Fund and other similar funds
During the year ended December 31, 2024, the Company has filed application for surrender of the provident fund held with Hexaware Technologies Limited Employees Provided Fund Trust (the ‘Trust’). Entire amount payable towards Provident fund including interest has been transferred to EPFO. From March'24 onwards, in respect of all employees contribution is being made to the Government administered Employee Provident and Pension Fund.
Until February'24 both the employees and the Company made monthly contributions to the Provident Fund Plan equal to a specified percentage of the covered employee’s salary to the Trust. The interest rate payable by the Trust to the beneficiaries every year is Government notified rate. The Company had an obligation to make good the short fall, if any, between the return from the investments of the trust and the notified interest rate.
Certain employees of the Group are entitled to benefits under the superannuation plan, a defined contribution plan. The Group makes quarterly voluntary contributions under the superannuation plan to LIC based on a specified percentage of each covered employees salary and recognises such contributions as an expense when incurred and has no further obligation to the plan beyond such contributions.
The Group has recognized expenses towards contributions to provident and other funds and superannuation fund as follows:
| fund as follows: | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Contributions to provident and other funds | 1,445 | 1,294 |
| Contributions to superannuation fund | 58 | 65 |
The Group has contributed towards various other defined contributions plans and benefits of subsidiaries located outside India as per laws of the respective country as follows:
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Other defned contributions plans and benefts of subsidiaries located outside India |
3,050 | 2,621 |
31.2 Gratuity Plan
The Group makes annual contribution to the Employee’s Company Gratuity Assurance Scheme, administered by the Life Insurance Corporation of India (‘LIC’) and Aditya Birla Sunlife Insurance Company Ltd, a funded defined benefit plan for qualifying employees. The scheme provides for lump sum payment to vested employees at retirement, death while in employment or on termination of employment based on completed years of service or part thereof in excess of six months. Vesting occurs on completion of five years of service.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
31.2 Gratuity Plan (Continued)
The following table sets out the status of the gratuity plan:
| The following table sets out the status of the gratuity plan: | ||
|---|---|---|
| Particulars | December 31, 2025 | December 31, 2024 |
| Change in Defned Beneft Obligation | ||
| Openingdefned beneft obligation | 1,478 | 1,147 |
| Addition due to business combination (Refer to Note 8) | 51 | 14 |
| Current service cost | 379 | 284 |
| Past service cost (Refer note 38D) | 818 | 4 |
| Interest cost | 98 | 75 |
| Adjustment for remeasurement of defned beneft plan | ||
| - Actuarial loss/(gains) arisingfrom change in fnancial assumptions |
87 | 53 |
| - Actuarial loss/(gains) arisingfrom change in demographical assumptions |
(1) | - |
| - Actuarial loss/(gains) arisingon account of experience changes |
(147) | (9) |
| Benefts paid | (95) | (90) |
| Closingdefned beneft obligation (A) | 2,668 | 1,478 |
| Change in the Fair Value of Assets | ||
| Openingfair value of plan assets | 699 | 316 |
| Interest on plan assets | 53 | 32 |
| Remeasurement due to actual return on plan assets less interest on plan assets | (18) | 17 |
| Contribution by employer | 3 | 424 |
| Benefts paid | (92) | (90) |
| Closingfair value of plan assets (B) | 645 | 699 |
| Net liability as per actuarial valuation (A-B) |
2,023 | 779 |
| Expense charged to statement of proft and loss: | ||
| Current service cost | 379 | 284 |
| Past service cost | 818 | 4 |
| Net Interest on defned beneft plan | 45 | 43 |
| Total included in Employee benefts expense | 1,242 | 331 |
| Amount recognised in other comprehensive income: | ||
| Remeasurement of defned beneft plan due to - | ||
| - changes in fnancial assumptions |
87 | 53 |
| - changes in demographical assumptions |
(1) | - |
| - Experience adjustments |
(147) | (9) |
| - Actual return on plan assets less interest on plan assets |
18 | (17) |
| Total amount recognised in other comprehensive income | (43) | 27 |
| Actual return on plan assets | 35 | 49 |
| Category of assets - Insurer Managed Funds # | 645 | 699 |
Since the investments are held in the form of deposit with the Insurer managed funds, these are not volatile, the market value of assets is the cost value of assets and has been accordingly considered for the above disclosures.
The Group is expected to contribute INR 460 million to gratuity funds for the next year.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
31.2 Gratuity Plan (Continued)
| Gratuity Plan (Continued) | ||
|---|---|---|
| Financial assumptions at the valuation date | December 31, 2025 | December 31, 2024 |
| Discount rate * | 6.25% to 7.17% | 6.85% to 6.96% |
| Rate of increase in compensation levels of covered employees ** | 5.5% to 10% | 7.5% to 10% |
- The discount rate is primarily based on the prevailing market yields of Indian government securities for the estimated term of the obligations.
** The estimates of future salary increases considered in actuarial valuation takes into account the inflation, seniority, promotions and other relevant factors.
The following table summarises the impact in percentage terms on the reported defined benefit obligation at the end of the reporting year arising on account of an increase or decrease in the reported assumption by 50 basis points:
| basis points: | ||
|---|---|---|
| Impact on defned beneft obligation | December 31, 2025 | |
| Discount Rate | SalaryEscalation Rate | |
| Increase in 50 bps | -2.54% to -3.62% | 2.37% to 3.68% |
| Decrease in 50 bps | 2.67% to 3.84% | -2.31% to -3.54% |
| Impact on defned beneft obligation | December 31, 2024 | |
| Discount Rate SalaryEscalation Rate |
||
| Increase in 50 bps | -2.45% to -3.03% 2.53% to 3.16% |
|
| Decrease in 50 bps | 2.57% to 3.20% -2.43% to -3.02% |
Projected plan cash flow
The table below shows the expected cash flow profile of the benefits to be paid to the current membership of the plan based on past service of the employees as at the valuation date.
| Maturity profle | December 31, 2025 | December 31, 2024 |
|---|---|---|
| INR Million | INR Million | |
| Year 1 | 466 | 264 |
| Year 2 | 379 | 243 |
| Year 3 | 344 | 217 |
| Year 4 | 313 | 209 |
| Year 5 | 264 | 173 |
| Thereafter | 2,101 | 1,196 |
| Average duration to thepayment of these cash fows | 5.22 to 7.46years | 5.05years to 6.23years |
32 Segment disclosures
-
32.1 The reportable operating segments have been identified taking into account the services offered to customers globally operating in different industry segments based on management approach. The Chief Operating Decision Maker evaluates the Group’s performance and allocates resources based on analysis of various performance indicators by below business. The Group’s organization structure reflects the industry segmentation. Following are the operating segments:
-
i) Travel and Transportation (T & T)
-
ii) Financial Services (FS)
-
iii) Banking
-
iv) Healthcare and Insurance (H & I)
-
v) Hi-Tech and Professional Services (HTPS)
-
vi) Manufacturing and Consumer (M & C)
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
32.1 Segment disclosures (Continued)
Assets and liabilities are not identified to any reportable segments, since these are used interchangeably across segments and consequently, the management believes that it is not practicable or meaningful to provide segment disclosures relating to total assets and liabilities.
Segment results for the year ended December 31, 2025
==> picture [470 x 17] intentionally omitted <==
----- Start of picture text -----
T & T FS Banking H & I HTPS M & C Total
----- End of picture text -----
| T & T | FS | Banking | H & I | HTPS | M & C | Total | |
|---|---|---|---|---|---|---|---|
| Revenue | 11,338 | 40,358 | 11,761 | 28,324 | 21,716 | 20,807 | 134,304 |
| Expenses | (6,308) | (27,207) | (7,278) | (17,980) | (12,938) | (12,762) | (84,473) |
| Segment proft | 5,030 | 13,151 | 4,483 | 10,344 | 8,778 | 8,045 | 49,831 |
| Less: Depreciation and amortisation | (3,613) | ||||||
| Add: Exchange rate diferences (net) | (641) | ||||||
| Less: Unallocated corporate expenses |
(30,717) | ||||||
| Add: Change in value of contingent consideration (Refer note 36) |
3,820 | ||||||
| Add: Other income (Excluding exchange rate diferences) |
704 | ||||||
| Less: Finance costs | (1,005) | ||||||
| Proft before exceptional item and tax |
18,379 | ||||||
| Less: Impact of new Labour Codes (Refer note 38D) |
1,111 | ||||||
| Proft before tax | 17,268 | ||||||
| Less: Tax expense | (3,585) | ||||||
| Proft after tax | 13,683 |
Segment results for the year ended December 31, 2024 *
| T & T | FS | Banking | H & I | HTPS | M & C | Total | |
|---|---|---|---|---|---|---|---|
| Revenue | 9,645 | 33,987 | 10,449 | 25,341 | 20,672 | 19,650 | 119,744 |
| Expenses | (5,781) | (23,409) | (6,530) | (15,865) | (12,612) | (12,431) | (76,628) |
| Segment proft | 3,864 | 10,578 | 3,919 | 9,476 | 8,060 | 7,219 | 43,116 |
| Less: Depreciation and amortisation | (2,788) | ||||||
| Add: Exchange rate diferences (net) | 190 | ||||||
| Less: Unallocated corporate | (24,814) | ||||||
| expenses | |||||||
| Add: Other income (Excluding exchange rate diferences) |
559 | ||||||
| Less: Finance costs | (660) | ||||||
| Proft before tax | 15,603 | ||||||
| Less: Tax expense | (3,863) | ||||||
| Proft after tax | 11,740 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
32.2 Geographic disclosures
- (a) The Group’s primary source of revenue is from customers in United States of America & United Kingdom.
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 20241 | |
| Americas2 | 101,087 | 88,570 |
| Europe3 | 25,452 | 23,633 |
| Asia Pacifc4 | 7,765 | 7,541 |
| Total | 134,304 | 119,744 |
- (b) Management believes that it is currently not practicable to provide disclosure of geographical location wise assets, since the meaningful segregation of the available information is onerous.
Notes:
-
1 During the quarter ended March 31, 2025, there has been internal organization realignment. Accordingly previous period numbers for geographic disclosure have been restated.
-
2 is substantially related to operations in United States of America.
-
3 is substantially related to operations in United Kingdom.
-
4 is substantially related to operations in India.
-
32.3 None of the customers accounted for more than 10% of the Group’s revenue during the year ended December 31, 2025 and December 31, 2024.
33 Relationship with the struck off companies
| Transactions during the year ended |
Balance outstanding |
Transactions during the year ended Balance outstanding |
|
| Name of struck of company Nature of Transaction |
December 31, 2025 |
As at | December 31, 2024 As at December 31, 2024 |
| December 31, 2025 |
|||
| Mascon Global Limited Shareholders - Interim dividend |
- | - | ^ ^ |
| Vaishak Shares Limited Shareholders - Interim dividend |
^ | ^ | ^ - |
| Home Trade Limited Shareholders - Interim dividend |
^ | 1 | ^ 1 |
| Hundalani Finance And Leasing Company Limited Shareholders - Interim dividend |
^ | - | ^ - |
| Idafa Investments Private Ltd Shareholders - Interim dividend |
- | - | ^ ^ |
| Unicon Fincap Private Limited Shareholders - Interim dividend |
^ | ^ | ^ ^ |
| Skan Packaging and investments Pvt Ltd Shareholders - Interim dividend |
- | - | - ^ |
| S R K Enterprises Private Ltd Shareholders - Interim dividend |
- | - | ^ - |
Note :
- During the quarter ended March 31, 2025, there has been internal organization realignment, which has led to change in the calculation of Segment revenue & Segment Profit. Accordingly previous period numbers have been restated to confer the current reporting structure.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
- 34 Supplementary Information - Extract of statement of Profit and Loss (before other comprehensive income) in USD million
comprehensive income) in USD million |
||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| INCOME | ||
| Revenue from operations | 1,537.4 | 1,428.9 |
| Change in value of contingent consideration (Refer note 36) | 43.4 | - |
| Other income1 | 0.8 | 9.0 |
| TOTAL INCOME | 1,581.6 | 1,437.9 |
| EXPENSES | ||
| Employee benefts expense2,3 | 892.1 | 831.3 |
| Finance costs | 11.5 | 7.9 |
| Depreciation and amortisation expense4 | 41.2 | 33.3 |
| Other expenses5 | 426.2 | 379.4 |
| TOTAL EXPENSES | 1,371.0 | 1,251.9 |
| PROFIT BEFORE EXCEPTIONAL ITEMS AND TAX | 210.6 | 186.0 |
| Exceptional Items | ||
| Impact of new Labour Codes (Refer note 38D) | 12.4 | - |
| PROFIT BEFORE TAX | 198.2 | 186.0 |
| Tax expense | 41.2 | 45.9 |
| PROFIT FOR THE YEAR | 157.0 | 140.1 |
The Consolidated Financial Statements have been prepared in Indian rupees, the national currency of India and the functional currency of the Holding Company. For the purpose of alignment with internal reporting, certain financial information consisting of extract of the Statement of Profit and Loss (before other comprehensive income) as included in the table above, has been translated into United States dollars using the monthly closing exchange rate (mentioned in table below) as published by FEDAI and included in the consolidated financial statements. The consolidated financial statements, have been prepared with reference to rates, where applicable, in accordance with requirements of Ind AS 21.
Monthly closing rates published by FEDAI:
| Monthly closing rates published by FEDAI: | ||
|---|---|---|
| Month | 2025 | 2024 |
| January | 86.6100 | 83.0475 |
| February | 87.5000 | 82.9175 |
| March | 85.4750 | 83.4050 |
| April | 84.4925 | 83.4300 |
| May | 85.5825 | 83.4675 |
| June | 85.7600 | 83.3875 |
| July | 87.6000 | 83.7250 |
| August | 88.2000 | 83.8675 |
| September | 88.7925 | 83.7975 |
| October | 88.7700 | 84.0800 |
| November | 89.4625 | 84.4875 |
| December | 89.8750 | 85.6200 |
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
- 34 Supplementary Information - Extract of statement of Profit and Loss (before other comprehensive income) in USD million (Continued)
Notes :
-
1 includes exchange loss of USD 7.3 million for the year ended December 31, 2025 and exchange gain of USD 2.3 million for the year ended December 31, 2024.
-
2 includes Employee stock option compensation cost of USD 5.2 million and USD 4.2 million for the year ended December 31, 2025 and December 31, 2024 respectively.
-
3 Employee benefits expense includes:
| December 31, 2025 and December 31, 2024 respectively. Employee benefts expense includes: |
||
|---|---|---|
| For theyear ended | ||
| December 31,2025 | December 31,2024 | |
| Non-recurringEmployee beneft and severance costs | 3.8 | 5.6 |
| Enterprise Resource Planning (ERP)Transformation cost | 4.3 | 5.5 |
| Total | 8.1 | 11.1 |
- 4 Depreciation and amortisation expense includes:
| Depreciation and amortisation expense includes: | ||
|---|---|---|
| For theyear ended | ||
| December 31,2025 | December 31,2024 | |
| Amortisation of intangible assets acquired in business combination | 12.4 | 8.9 |
| Accelerated amortisation of RoU and leasehold improvements of certain ofices leases on optimisation |
3.6 | - |
| Total | 16.0 | 8.9 |
- 5 Other expenses includes:
| Other expenses includes: | ||
|---|---|---|
| For theyear ended | ||
| December 31,2025 | December 31,2024 | |
| Specifc charge for customers | 9.1 | - |
| Specifcprovisions onerous vendor contracts | - | 1.2 |
| Enterprise Resource Planning (ERP)Transformation cost | 3.3 | 4.6 |
| Acquisition related costs | 2.0 | 4.0 |
| IPO Related Costs | - | 0.1 |
| RegulatoryFeespaid | - | 2.0 |
| Impairment of customer relations associated with an earlier acquisition | 19.1 | - |
| Total | 33.5 | 11.9 |
-
35 In the Business Process Services (BPS) business, while providing customer support services to an e-commerce client, seven employees are suspected to have undertaken unauthorized and fraudulent refund transactions amounting to INR 48 million. The actions by these employees were undertaken in the course of providing refund services for the e-commerce client. These actions have not had any material impact on the profits of the Group. Nevertheless, the Company has on April 5, 2025 filed an FIR against these seven employees and terminated the employment. The Group continues to provide services to the customer.
-
36 During the year ended December 31, 2025, the Group has recognised a gain on remeasurement of contingent consideration (earnout) payable towards acquisition of business amounting to INR 3,820 million (Previous year : Nil) based on a settlement agreement and expected payout re-assessed based on the actual performance for the applicable period of the business acquired. The Group has also re-assessed carrying value of customer relations recognised on the related acquisition and has provided for impairment loss of INR 1,473 million. The impairment loss considers the value of customer relations derived based on multi-period excess earning method using discount rate of 14.2%, best estimate of forecasted revenues, cashflows from the acquired business and underlying customer relations.
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Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
37 Capital commitments & Contingencies
-
a Capital commitments
-
Estimated amount of contracts remaining to be executed on capital account and not provided for (net of advances) as at December 31, 2025 is INR 1,117 million and INR 951 million as at December 31, 2024.
-
b Contingencies
| Contingencies | ||
|---|---|---|
| As at | ||
| December 31,2025 | December 31,2024 | |
| Disputed Liabilities notprovided for | ||
| a)Income Tax | - | - |
| b)Claims against the Groupnot acknowledged as debts(Gross of tax) | - | - |
The above does not include obligations resulting from customer claims, employee claims, show cause notices, regulatory inquiries, legal pronouncements and other judicial interpretations, having financial impact in respect of which the Group generally performs the assessment based on the external legal opinion and the amount of which cannot be reliably estimated.
Other Claims :
During the quarter ended June 30, 2025, one of the European Customer had disputed the amount payable to the group of USD 9.1 million (equivalent to INR 782 million). The mediation proceedings initiated did not culminate in a settlement and hence the Group initiated formal recovery proceedings by filing a complaint against the customer before the United States District Court for the Southern District of New York (SDNY). Since then, A Berlin court has placed Customer under preliminary insolvency administration following the self-filing for insolvency proceedings. The Group had taken charge of the said receivable in the statement of profit and loss.
During the year ended December 31, 2025, the Group received a notice from Natsoft Corporation and Updraft LLC (“Plaintiff”), for alleged infringement of certain patents and breach of contract by the Company and its material subsidiary “Hexaware Technologies Inc”. The Plaintiff has claimed USD 500 million. The Group has filed motion to dismiss the infringement claim filed by Natsoft Corporation and Updraft LLC in United States District Court, Northern District of Illinois, Eastern Division.Based on the assessment, the Group believes that the complaint is without any merit and is unlikely to result in an adverse order and, accordingly, does not expect the same to have any material financial impact on the Group.
38 Other updates
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A The Group has a process whereby periodically all long term contracts (including derivative contracts) are assessed for material foreseeable losses. At the end of the reporting year, the Group has reviewed and ensured that adequate provision, as required under any law / accounting standards, for material foreseeable losses on such long term contracts (including derivative contracts), has been made in the books of account.
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B No funds have been advanced / loaned / invested (from borrowed funds or from share premium or from any other sources / kind of funds) by the Company or its Indian subsidiary to any other person(s) or entity(ies), including foreign entities (Intermediaries), with the understanding (whether recorded in writing or otherwise) that the Intermediary shall (i) directly or indirectly lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Company (Ultimate Beneficiaries) or (ii) provide any guarantee, security or the like to or on behalf of the Ultimate Beneficiaries.
No funds have been received by the Company or its Indian subsidiary from any person(s) or entity(ies), including foreign entities (Funding Parties), with the understanding (whether recorded in writing or otherwise) that the Company shall (i) directly or indirectly, lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Funding Party (Ultimate Beneficiaries) or (ii) provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
C Borrowings:
- Company has working capital facility repayable on demand, which is secured by way of charge on the specified current assets of Hexaware Technologies Inc. The interest rate is SOFR+ Spread on working capital facility.
Notes forming part of Consolidated Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
38 Other updates (Continued)
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D On November 21, 2025, the Government of India notified the four Labour Codes - the Code on Wages, 2019, the Industrial Relations Code, 2020, the Code on Social Security, 2020, and the Occupational Safety, Health and Working Conditions Code, 2020 (‘Labour Codes’) which consolidate twenty-nine existing labour laws into a unified framework governing employee benefits during employment and post-employment. The Ministry of Labour & Employment published draft Central Rules and FAQs to enable assessment of the financial impact due to changes in regulations. The Group has assessed and disclosed the additional cost impact of these changes on the basis of the best information available, consistent with the guidance provided by the Institute of Chartered Accountants of India. Considering the materiality and regulatory-driven, non-recurring nature of this impact, the Group has presented such incremental impact as “Impact of new Labour Codes” under “Exceptional items” in the statement of profit and loss for the quarter and year ended December 31, 2025. The incremental impact consisting of additional gratuity provision of INR 818 million and provision towards compensated absences of INR 293 million primarily arising due to change in definition of wage under the aforesaid codes. The Group continues to monitor the finalisation of rules and clarifications by the relevant Government on Labour Codes and would provide appropriate accounting effect based on such developments as needed.
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E a) In US: Mobiquity Velocity Solutions Inc and Mobiquity Inc (both being wholly owned step-down subsidiaries of the company) were merged into Hexaware Technologies Inc (wholly owned subsidiary of the company) with effect from January 01, 2026. Further, the Board of Directors of the company on November 06, 2025 has also given in - principle approval for the merger of Softcrylic LLC (wholly owned subsidiary of the company) into Hexaware Technologies Inc. Merger is subject to necessary regulatory fillings and subsequent approvals.
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b) In Netherlands: Mobiquity Consulting BV (wholly owned step-down subsidiary) merged into Mobiquity BV (wholly owned step-down subsidiary) with effect from January 01, 2026. The Company has received the No Objection declaration on merger from the Court of Amsterdam on January 30, 2026.
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c) In India: The company has filed application with National Company Law Tribunal (NCLT) for the merger of wholly owned subsidiaries of the company, viz., Mobiquity Softech Private Limited and Softcrylic Technology Solutions India Private Limited with and into the Company on December 20, 2025. The company is awaiting necessary direction from the NCLT.
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F Material events after Balance Sheet date:
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There is no significant event after reporting date which requires amendments or disclosure to these consolidated financial statements.
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G Approval of the consolidated financial statements:
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The consolidated financial statements were approved for issue by the Board of Directors on February 04, 2026.
As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants
Firm’s registration number: 101248W/W-100022
R. Srikrishna Kapil Modi CEO & Executive Director Director DIN 03160121 DIN 07055408 Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Jaclyn Desouza Vikash Kumar Jain Gunjan Methi Partner Chief Financial Officer Company Secretary Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
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Annual Report 2025
Independent Auditor’s Report
To the Members of Hexaware Technologies Limited
Basis for Opinion
We conducted our audit in accordance with the Standards on Auditing (SAs) specified under Section 143(10) of the Act. Our responsibilities under those SAs are further described in the Auditor’s Responsibilities for the Audit of the Standalone Financial Statements section of our report. We are independent of the Company in accordance with the Code of Ethics issued by the Institute of Chartered Accountants of India together with the ethical requirements that are relevant to our audit of the standalone financial statements under the provisions of the Act and the Rules thereunder, and we have fulfilled our other ethical responsibilities in accordance with these requirements and the Code of Ethics. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion on the standalone financial statements.
Report on the Audit of the Standalone Financial Statements
Opinion
We have audited the standalone financial statements of Hexaware Technologies Limited (the “Company”) and its employee stock option plan (ESOP) trust which comprise the standalone balance sheet as at 31 December 2025, and the standalone statement of profit and loss (including other comprehensive income), standalone statement of changes in equity and standalone statement of cash flows for the year then ended, and notes to the standalone financial statements, including material accounting policies and other explanatory information.
In our opinion and to the best of our information and according to the explanations given to us, the aforesaid standalone financial statements give the information required by the Companies Act, 2013 (“Act”) in the manner so required and give a true and fair view in conformity with the accounting principles generally accepted in India, of the state of affairs of the Company as at 31 December 2025, and its profit and other comprehensive loss, changes in equity and its cash flows for the year ended on that date.
Key Audit Matter
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the standalone financial statements of the current period. These matters were addressed in the context of our audit of the standalone financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
Key audit matter
Revenue recognition – Fixed price contracts where revenue is recognized using percentage of completion method.
The key audit matter The Company inter alia engages in Fixed-price contracts satisfied over a period of time and revenue is where performance obligations are recognized using the percentage of completion computed as per the input method based on the Company’s estimate of efforts.
How the matter was addressed in our audit Our audit procedures included the following:
Obtained an understanding of the systems, processes and controls implemented by the Company for revenue recognition on Fixed-price contracts. Involved our Information Technology (IT) specialists, as required:
We identified revenue recognition of Fixed-price contracts where the percentage of completion is used as a key audit matter since –
- Assessed the IT environment in which the business systems operate and tested system controls over computation of revenue recognised;
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Tested the IT controls over appropriateness of efforts and revenue reports generated by the system.
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there is an inherent risk and presumed fraud risk of revenues recognised considering the customised and complex nature of these contracts.
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Tested the design and operating effectiveness of internal controls relating to
- Recording of the contract value, determining the transaction price to be allocated to performance obligations, measurement of efforts incurred and estimation of efforts required to complete the remaining performance obligations and appropriateness of revenue recognition.
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Revenue recognition in such contracts involves key judgments and estimates relating to identification of distinct performance obligations, determination of transaction price for such performance obligations and estimation of future efforts of completion which is used to determine the percentage of completion of the relevant performance obligation.
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Management review and approval of efforts estimates and any changes to the same over the contract period.
On selected specific and statistical samples of contracts, we tested that the revenue recognised is in accordance with the revenue recognition accounting standard, including:
- These contracts may involve onerous obligations which requires critical assessment of foreseeable losses to be made by the Company. (Refer Note 2.3.1 and 2.4 to standalone financial statements)
evaluated the identification of performance obligations;
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considered the terms of the contracts to determine the transaction price,
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tested the allocation of transaction price to the performance obligations;
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tested the Company’s calculation of efforts incurred and estimation of contract efforts including estimation of onerous obligations, if any; and
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performed a retrospective analysis by comparing revised efforts with estimated efforts at inception of contract to identify and test the appropriateness of significant variations in estimated efforts with the underlying documentation and approvals.
Assessed the appropriateness of the related disclosures in the consolidated financial statements.
Other Information
The Company’s Management and Board of Directors are responsible for the other information. The other information comprises the Management discussion and analysis and Board report, but does not include the financial statements and auditor’s report thereon, which we obtained prior to the date of this auditor’s report, and the Annual report, which is expected to be made available to us after that date.
Our opinion on the standalone financial statements does not cover the other information and we do not and will not express any form of assurance conclusion thereon.
In connection with our audit of the standalone financial statements, our responsibility is to read the other information identified above and, in doing so, consider
whether the other information is materially inconsistent with the standalone financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated.
If, based on the work we have performed on the other information that we obtained prior to the date of this auditor’s report, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.
When we read the annual report, if we conclude that there is a material misstatement therein, we are required to communicate the matter to those charged with governance and take necessary actions, as applicable under the relevant laws and regulations.
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Management’s and Board of Directors'/ Board of Trustees' Responsibilities for the Standalone Financial Statements
The Company’s Management and Board of Directors are responsible for the matters stated in Section 134(5) of the Act with respect to the preparation of these standalone financial statements that give a true and fair view of the state of affairs, profit/ loss and other comprehensive income, changes in equity and cash flows of the Company in accordance with the accounting principles generally accepted in India, including the Indian Accounting Standards (Ind AS) specified under Section 133 of the Act. The respective Management and Board of Directors of the company/Board of Trustees of the ESOP trust are responsible for maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding of the assets of each company/ ESOP trust and for preventing and detecting frauds and other irregularities; selection and application of appropriate accounting policies; making judgments and estimates that are reasonable and prudent; and design, implementation and maintenance of adequate internal financial controls, that were operating effectively for ensuring the accuracy and completeness of the accounting records, relevant to the preparation and presentation of the standalone financial statements that give a true and fair view and are free from material misstatement, whether due to fraud or error.
In preparing the standalone financial statements, the respective Management and Board of Directors/Board of Trustees are responsible for assessing the ability of each company/ESOP trust to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the respective Board of Directors/ Board of Trustees either intends to liquidate the company/ESOP trust or to cease operations, or has no realistic alternative but to do so.
The respective Board of Directors/Board of Trustees are responsible for overseeing the financial reporting process of each company/ESOP trust.
Auditor’s Responsibilities for the Audit of the Standalone Financial Statements
Our objectives are to obtain reasonable assurance about whether the standalone financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with SAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these standalone financial statements.
As part of an audit in accordance with SAs, we exercise professional judgment and maintain professional skepticism throughout the audit. We also:
Identify and assess the risks of material misstatement of the standalone financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
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Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances. Under Section 143(3)(i) of the Act, we are also responsible for expressing our opinion on whether the company has adequate internal financial controls with reference to financial statements in place and the operating effectiveness of such controls.
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Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the Management and Board of Directors.
Conclude on the appropriateness of the Management and Board of Directors use of the going concern basis of accounting in preparation of standalone financial statements and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the standalone financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Company to cease to continue as a going concern.
- Evaluate the overall presentation, structure and content of the standalone financial statements, including the disclosures, and whether the standalone financial statements represent the underlying transactions and events in a manner that achieves fair presentation.
We communicate with those charged with governance of the Company regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.
We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.
From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the standalone financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication.
Other Matter
- a. We draw attention to Note 35 of the Standalone financial statements, for the period ended 31 December 2025, the Company translated certain financial information consisting of extract of the Statement of Profit and Loss (before other comprehensive income) using the monthly closing exchange rate as published by FEDAI for the purposes of alignment with internal reporting. Thus the Standalone financial statements contains supplementary information - extract of Statement of Profit and Loss (before other comprehensive income). We have audited the translation of extract of statement of profit and loss (before other comprehensive income) presented in Indian Rupee into United States Dollars on the basis set forth in Note 35 to the Standalone financial statements.
Our opinion is not modified in respect of this matter.
Report on Other Legal and Regulatory Requirements
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As required by the Companies (Auditor’s Report) Order, 2020 (“the Order”) issued by the Central Government of India in terms of Section 143(11) of the Act, we give in the “Annexure A” a statement on the matters specified in paragraphs 3 and 4 of the Order, to the extent applicable.
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2 A. As required by Section 143(3) of the Act, we report that:
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a. We have sought and obtained all the information and explanations which to the best of our knowledge and belief were necessary for the purposes of our audit.
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b. In our opinion, proper books of account as required by law have been kept by the Company so far as it appears from our examination of those books except for the certain matters stated in the paragraph 2B(f) below on reporting under Rule 11(g) of the Companies (Audit and Auditors) Rules, 2014.
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c. The standalone balance sheet, the standalone statement of profit and loss (including other comprehensive income), the standalone statement of changes in equity and the standalone statement of cash flows dealt with by this Report are in agreement with the books of account.
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d. In our opinion, the aforesaid standalone financial statements comply with the Ind AS specified under Section 133 of the Act.
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e. On the basis of the written representations received from the directors as on 31 December 2025 and 1 January 2026 taken on record by the Board of Directors, none of the directors is disqualified as on 31 December 2025 from being appointed as a director in terms of Section 164(2) of the Act.
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f. The modification relating to the maintenance of accounts and other matters connected therewith are as stated in the paragraph 2A(b) above on reporting under Section 143(3) (b) and paragraph 2B(f) below on reporting under Rule 11(g) of the Companies (Audit and Auditors) Rules, 2014.
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g. With respect to the adequacy of the internal financial controls with reference to financial statements of the Company and the operating effectiveness of such controls, refer to our separate Report in “Annexure B”.
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B. With respect to the other matters to be included in the Auditor’s Report in accordance with Rule 11 of the Companies (Audit and Auditors) Rules, 2014, in our opinion and to the best of our information and according to the explanations given to us:
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a. The Company has disclosed the impact of pending litigations as at 31 December 2025 on its financial position in its standalone financial statements - Refer Note 33 to the standalone financial statements.
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b. The Company has made provision, as required under the applicable law or accounting standards, for material foreseeable losses, if any, on long-term contracts including derivative contracts – Refer Note 39A to the standalone financial statements.
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c. There has been no delay in transferring amounts, required to be transferred, to the Investor Education and Protection Fund by the Company.
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d (i) The management has represented that, to the best of its knowledge and belief, as disclosed in the Note 39F to the standalone financial statements, no funds have been advanced or loaned or invested (either from borrowed funds or share premium or any other sources or kind of funds) by the Company to or in any other person(s) or entity(ies), including foreign entities (“Intermediaries”), with the understanding, whether recorded in writing or otherwise, that the Intermediary shall directly or indirectly lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Company (“Ultimate Beneficiaries”) or provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
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(ii) The management has represented that, to the best of its knowledge and belief, as disclosed in the Note 39F to the standalone financial statements, no funds have been received by the Company from any person(s) or entity(ies), including foreign entities (“Funding Parties”), with the understanding, whether recorded in writing or otherwise, that the Company shall directly or indirectly, lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Funding Parties (“Ultimate Beneficiaries”) or provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
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(iii) Based on the audit procedures that have been considered reasonable and appropriate in the circumstances, nothing has come to our notice that has caused us to believe that the representations under sub-clause (i) and (ii) of Rule 11(e), as provided under (i) and (ii) above, contain any material misstatement.
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e. The interim dividend declared and paid by the Company during the year and until the date of this audit report is in accordance with Section 123 of the Act.
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f. Based on our examination which included test checks, except for the instances mentioned below, the Company has used accounting softwares for maintaining its books of account which, along with access management tool, as applicable, have a feature of recording audit trail (edit log) facility and
the same has operated throughout the year for all relevant transactions recorded in the respective softwares:
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(a) In the absence of change logs over audit trail feature at the database level for the period from 1 January 2025 till 2 August 2025 for the accounting software used for processing project billing, we are unable to comment whether audit trail feature of the said software was enabled at the database level to log any direct data changes for such period.
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(b) The feature of recording audit trail (edit log) facility was not enabled at the database level for the accounting software used for maintaining general ledger for the period from 3 March 2025 to 4 March 2025. Further, in the absence of change log over audit trail feature at the application level, we are unable to comment whether audit trail feature of the said software was enabled and operated throughout the year for all relevant transactions recorded in the software.
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Further, where audit trail (edit log) facility was enabled and operated, we did not come across any instance of the audit trail feature being tampered with.
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Additionally, the audit trail in respect of the previous year has been preserved as per the statutory requirements for record retention except where the audit trail (edit log) facility was not enabled and the logs generated within access management tool were not available for the Company.
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C. With respect to the matter to be included in the Auditor’s Report under Section 197(16) of the Act:
In our opinion and according to the information and explanations given to us, the remuneration paid/ payable by the Company to its directors during the current year is in accordance with the provisions of Section 197 of the Act. The remuneration paid/ payable to any director is not in excess of the limit laid down under Section 197 of the Act. The Ministry of Corporate Affairs has not prescribed other details under Section 197(16) of the Act which are required to be commented upon by us.
For B S R & Co. LLP Chartered Accountants
Firm’s Registration No.:101248W/W-100022
Jaclyn Desouza Partner Place: Mumbai Membership No.: 124629 Date: 04 February 2026 ICAI UDIN:26124629CDLRBR1387
Annexure A to the Independent Auditor’s Report on the Standalone Financial Statements of Hexaware Technologies Limited for the year ended 31 December 2025
(Referred to in paragraph 1 under ‘Report on Other Legal and Regulatory Requirements’ section of our report of even date)
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(i) (a) (A) The Company has maintained proper records showing full particulars, including quantitative details and situation of Property, Plant and Equipment.
- (B) The Company has maintained proper records showing full particulars of intangible assets.
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(b) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has a regular programme of physical verification of its Property, Plant and Equipment by which all property, plant and equipment are verified in a phased manner over a period of three years. In accordance with this programme, certain property, plant and equipment were verified during the year. In our opinion, this periodicity of physical verification is reasonable having regard to the size of the Company and the nature of its assets. No discrepancies were noticed on such verification.
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(c) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the title deeds of immovable properties (other than immovable properties where the Company is the lessee and the leases agreements are duly executed in favour of the lessee) disclosed in the standalone financial statements are held in the name of the Company, except for the following which are not held in the name of the Company:
Whether Period heldReason for not being Description of Net carrying value (INR Held in the name of promoter, director indicate held in the name of property or their relative or range, where the Company. Also In million) employee appropriate indicate if in dispute Leasehold land at 74 Maharashtra Airport No November 2007 Lease deed is being Nagpur Developement Company executed. Limited (MADC),Nagpur
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(b) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not been sanctioned any working capital limits in excess of five crore rupees in aggregate from banks and financial institutions on the basis of security of current assets at any point of time of the year. Accordingly, clause 3(ii)(b) of the Order is not applicable to the Company.
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(d) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not revalued its Property, Plant and Equipment (including Right of Use assets) or intangible assets or both during the year.
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(e) According to the information and explanations given to us and on the basis of our examination of the records of the Company, there are no proceedings initiated or pending against the Company for holding any benami property under the Prohibition of Benami Property Transactions Act, 1988 and rules made thereunder.
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(iii) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not provided any guarantee or security or granted any loans or advances in the nature of loans, secured or unsecured to companies or firms or limited liability partnership or any other parties during the year. The Company has not made any investments, to firms and limited liability partnership or any other parties during the year. The Company has made investments to companies or any other parties, in respect of which the requisite information is as below.
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(ii) (a) The Company is a service company, primarily rendering information technology services. Accordingly, it does not hold any physical inventories. Accordingly, clause 3(ii)(a) of the Order is not applicable.
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- (a) Based on the audit procedures carried on by us and as per the information and explanations given to us the Company has not provided guarantee during the year.
| Company has not provided guarantee during the year. | |
|---|---|
| Particulars | Guarantees (INR in Million) |
| Aggregate amount during the year | |
| Subsidiaries * | - |
| Joint ventures * | - |
| Associates * | - |
| Others | - |
| Balance outstanding as at balance sheet date | |
| Subsidiaries * | - |
| Joint ventures * | 180 |
| Associates * | - |
| Others | - |
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As per the Companies Act, 2013
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(b) According to the information and explanations given to us and on the basis of our examination of the records of the Company, statutory dues relating to Goods and Service Tax, Provident Fund, Income-Tax which have not been deposited on account of any dispute are as follows:
| Name of the statute | Nature of the dues | Amount (INR in Million) |
Period to which the amount relates |
Forum where dispute is pending |
Remarks, if any |
|---|---|---|---|---|---|
| Employees’ Provident | Provident Fund | 261 | 2017 to 2020 | Central Government | |
| Funds and Miscellaneous | Industrial Tribunal-cum- | ||||
| Provisions Act, 1952 | Labour Court | ||||
| Central/State Goods & | Goods & Service Tax | 11 | July 2017 to | Commissioner Appeals | |
| Services Tax Act, 2017 | March 2018 | ||||
| Central/State Goods & | Goods & Service Tax | 33 | April 2019 to | Deputy Commissioner | |
| Services Tax Act, 2017 | March 2020 | Appeals | |||
| Central/State Goods & | Goods & Service Tax | 150 | April 2020 to | Deputy Commissioner | |
| Services Tax Act, 2017 | March 2021 | Appeals | |||
| Income Tax Act, 1961 | Income Tax | - | Assessment Year | Commissioner Appeals | |
| 2014 - 15 |
Amounts less than INR 1 million are reported as ‘0’.
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(b) According to the information and explanations (vi) According to the information and explanations given given to us and based on the audit procedures to us, the Central Government has not prescribed conducted by us, in our opinion the investments the maintenance of cost records under Section made and gurantees provided during the year, 148(1) of the Act for the products manufactured prima facie, not prejudicial to the interest of by it (and/or services provided by it). Accordingly, the Company. clause 3(vi) of the Order is not applicable.
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(vii) (a) The Company does not have liability in respect of Service tax, Duty of excise, Sales tax and Value added tax during the year since effective 1 July 2017, these statutory dues has been subsumed into GST.
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(c) According to the information and explanations given to us and on the basis of our examination of the records of the Company, in our opinion the Company has not given any loans or advance in the nature of loan to any party during the year and there are no existing loan or advances in the nature of loan. Accordingly, provisions of clause 3(iii)(c) to 3(iii)(f) of the Order is not applicable to the Company.
According to the information and explanations given to us and on the basis of our examination of the records of the Company, in our opinion amounts deducted / accrued in the books of account in respect of undisputed statutory dues including Goods and Service Tax, Provident Fund, Employees State Insurance, Income-Tax, Duty of Customs or Cess or other statutory dues have been regularly deposited by the Company with the appropriate authorities.
- (iv) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not given any loans or security as specified under Section 185 and 186 of the Companies Act, 2013 (“the Act”). In respect of the investments made or guarantee provided by the Company, in our opinion the provisions of Section 185 and 186 of the Act have been complied with.
According to the information and explanations given to us and on the basis of our examination of the records of the Company, no undisputed amounts payable in respect of Goods and Service Tax, Provident Fund, Employees State Insurance, Income-Tax, Duty of Customs or Cess or other material statutory dues in arrears as at 31 December 2025 for a period of more than six months from the date they became payable.
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(v) The Company has not accepted any deposits or amounts which are deemed to be deposits from the public. Accordingly, clause 3(v) of the Order is not applicable.
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(viii) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not surrendered or disclosed any transactions, previously unrecorded as income in the books of account, in the tax assessments under the Income Tax Act, 1961 as income during the year.
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(ix) (a) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not defaulted in repayment of loans and borrowing or in the payment of interest thereon to any lender.
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(b) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not been declared a wilful defaulter by any bank or financial institution or government or government authority.
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(c) In our opinion and according to the information and explanations given to us by the management, the Company has not obtained any term loans during the year and the term loans obtained in the previous periods were fully utilised in the respective periods. Accordingly, clause 3(ix)(c) of the Order is not applicable.
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(d) According to the information and explanations given to us and on an overall examination of the standalone financial statements of the Company, we report that no funds raised on short-term basis have been used for long-term purposes by the Company.
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(e) According to the information and explanations given to us and on an overall examination of the standalone financial statements of the Company, we report that the Company has not taken any funds from any entity or person on account of or to meet the obligations of its subsidiaries as defined under the Act.
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(f) According to the information and explanations given to us and procedures performed by us, we report that the Company has not raised loans during the year on the pledge of securities held in its subsidiaries (as defined under the Act).
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(x) (a) The Company has not raised any moneys by way of initial public offer or further public offer (including debt instruments). Accordingly, clause 3(x)(a) of the Order is not applicable. Refer note 14.7.1 of standalone financial statements.
-
(b) According to the information and explanations given to us and on the basis of our examination of the records of the Company, the Company has not made any preferential allotment or private placement of shares or fully or partly convertible debentures during the year. Accordingly, clause 3(x)(b) of the Order is not applicable.
-
(xi) (a) During the course of our examination of the books and records of the Company and according to the information and explanations given to us, considering the principles of materiality outlined in Standards on Auditing, we report that no fraud by the Company or on the Company has been noticed or reported during the year.
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-
(xvi) (a) The Company is not required to be registered under Section 45-IA of the Reserve Bank of India Act, 1934. Accordingly, clause 3(xvi)(a) of the Order is not applicable.
-
(b) A report under sub-section (12) of section 143 of the Companies Act has been filed by us in Form ADT-4 as prescribed under rule 13 of Companies (Audit and Auditors) Rules, 2014 with the Central Government. We have been informed by the Company regarding few instances of suspected activities where bulk refund were issued during the period 29 December 2024 to 27 February 2025 under a e-commerce service agreement, resulting in unauthorized refunds of INR 48 millions. However, this has not been considered for our reporting in clause (a) above on the basis of materiality. (Refer Note - 36)
-
(b) The Company is not required to be registered under Section 45-IA of the Reserve Bank of India Act, 1934. Accordingly, clause 3(xvi)(b) of the Order is not applicable.
-
(c) The Company is not a Core Investment Company (CIC) as defined in the regulations made by the Reserve Bank of India. Accordingly, clause 3(xvi)(c) of the Order is not applicable.
-
(d) The Company is not part of any group (as per the provisions of the Core Investment Companies (Reserve Bank) Directions, 2016 as amended). Accordingly, the requirements of clause 3(xvi)(d) are not applicable.
-
-
(c) We have taken into consideration the whistle blower complaints received by the Company during the year while determining the nature, timing and extent of our audit procedures.
-
(xii) According to the information and explanations given to us, the Company is not a Nidhi Company. Accordingly, clause 3(xii) of the Order is not applicable.
-
(xvii) The Company has not incurred cash losses in the current and in the immediately preceding financial year.
-
(xviii) There has been no resignation of the statutory auditors during the year. Accordingly, clause 3(xviii) of the Order is not applicable.
-
-
(xiii) In our opinion and according to the information and explanations given to us, the transactions with related parties are in compliance with Section 177 and 188 of the Act, where applicable, and the details of the related party transactions have been disclosed in the standalone financial statements as required by the applicable accounting standards.
-
details of the related party transactions have been (xix) According to the information and explanations given disclosed in the standalone financial statements as to us and on the basis of the financial ratios, ageing required by the applicable accounting standards. and expected dates of realisation of financial assets and payment of financial liabilities, our knowledge
-
(xiv) (a) Based on information and explanations of the Board of Directors and management plans provided to us and our audit procedures, in and based on our examination of the evidence our opinion, the Company has an internal audit supporting the assumptions, nothing has come to system commensurate with the size and nature our attention, which causes us to believe that any of its business. material uncertainty exists as on the date of the audit report that the Company is not capable of
-
(b) We have considered the internal audit reports meeting its liabilities existing at the date of balance of the Company issued till date for the period sheet as and when they fall due within a period of under audit. one year from the balance sheet date. We, however, state that this is not an assurance as to the future
-
(xv) In our opinion and according to the information and viability of the Company. We further state that our explanations given to us, the Company has not reporting is based on the facts up to the date of the entered into any non-cash transactions with its audit report and we neither give any guarantee nor directors or persons connected to its directors and any assurance that all liabilities falling due within a hence, provisions of Section 192 of the Act are not period of one year from the balance sheet date, will applicable to the Company. get discharged by the Company as and when they fall due.
-
(xiv) (a) Based on information and explanations provided to us and our audit procedures, in our opinion, the Company has an internal audit system commensurate with the size and nature of its business.
-
(xv) In our opinion and according to the information and explanations given to us, the Company has not entered into any non-cash transactions with its directors or persons connected to its directors and hence, provisions of Section 192 of the Act are not applicable to the Company.
-
Also refer to the Other Information paragraph of our main audit report which explains that the other information comprising the information included in annual report is expected to be made available to us after the date of this auditor’s report.
-
(xx) (a) In our opinion and according to the information and explanations given to us, there is no unspent amount under sub-section (5) of Section 135 of the Act pursuant to any project. Accordingly, clauses 3(xx)(a) and 3(xx)(b) of the Order are not applicable.
-
(b) In our opinion and according to the information and explanations given to us, there is no unspent amount under sub-section (5) of Section 135 of the Act pursuant to any ongoing project.
-
Accordingly, clause 3(xx)(b) of the Order is not applicable.
For B S R & Co. LLP Chartered Accountants Firm’s Registration No.:101248W/W-100022
Jaclyn Desouza Partner Place: Mumbai Membership No.: 124629 Date: 04 February 2026 ICAI UDIN:26124629CDLRBR1387
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Annexure B to the Independent Auditor’s Report on the standalone financial statements of Hexaware Technologies Limited for the year ended 31 December 2025
Report on the internal financial controls with reference to the aforesaid standalone financial statements under Clause (i) of Sub-section 3 of Section 143 of the Act
(Referred to in paragraph 2(A)(g) under ‘Report on Other Legal and Regulatory Requirements’ section of our report of even date)
Section 143(10) of the Act, to the extent applicable to an audit of internal financial controls with reference to financial statements. Those Standards and the Guidance Note require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether adequate internal financial controls with reference to financial statements were established and maintained and if such controls operated effectively in all material respects.
Opinion
We have audited the internal financial controls with reference to financial statements of Hexaware Technologies Limited (“the Company”) as of 31 December 2025 in conjunction with our audit of the standalone financial statements of the Company for the year ended on that date.
In our opinion, the Company has, in all material respects, adequate internal financial controls with reference to financial statements and such internal financial controls were operating effectively as at 31 December 2025, based on the internal financial controls with reference to financial statements criteria established by the Company considering the essential components of such internal controls stated in the Guidance Note on Audit of Internal Financial Controls Over Financial Reporting issued by the Institute of Chartered Accountants of India (the “Guidance Note”).
Our audit involves performing procedures to obtain audit evidence about the adequacy of the internal financial controls with reference to financial statements and their operating effectiveness. Our audit of internal financial controls with reference to financial statements included obtaining an understanding of internal financial controls with reference to financial statements, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the standalone financial statements, whether due to fraud or error.
Management’s and Board of Directors’ Responsibilities for Internal Financial Controls
The Company’s Management and the Board of Directors are responsible for establishing and maintaining internal financial controls based on the internal financial controls with reference to financial statements criteria established by the Company considering the essential components of internal control stated in the Guidance Note. These responsibilities include the design, implementation and maintenance of adequate internal financial controls that were operating effectively for ensuring the orderly and efficient conduct of its business, including adherence to the company’s policies, the safeguarding of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the accounting records, and the timely preparation of reliable financial information, as required under the Act.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion on the Company’s internal financial controls with reference to financial statements.
Meaning of Internal Financial Controls with Reference to Financial Statements
A company’s internal financial controls with reference to financial statements is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal financial controls with reference to financial statements include those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally
Auditor’s Responsibility
Our responsibility is to express an opinion on the Company’s internal financial controls with reference to financial statements based on our audit. We conducted our audit in accordance with the Guidance Note and the Standards on Auditing, prescribed under
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorisations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorised acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Inherent Limitations of Internal Financial Controls with Reference to Financial Statements
Because of the inherent limitations of internal financial controls with reference to financial statements, including the possibility of collusion or improper management override of controls, material misstatements due to error
or fraud may occur and not be detected. Also, projections of any evaluation of the internal financial controls with reference to financial statements to future periods are subject to the risk that the internal financial controls with reference to financial statements may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
For B S R & Co. LLP Chartered Accountants Firm’s Registration No.:101248W/W-100022
Jaclyn Desouza Partner Place: Mumbai Membership No.: 124629 Date: 04 February 2026 ICAI UDIN:26124629CDLRBR1387
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Standalone Balance Sheet
(INR in millions, except share and per share data, unless otherwise stated)
| Asat | Asat | |
|---|---|---|
| Note | December 31,2025 | December 31,2024 |
| ASSETS | ||
| Non-current assets | ||
| Property, plant and equipment 5 |
5,971 | 4,454 |
| Capital work-in-progress 5 |
500 | 1,294 |
| Right-of-use assets 4A |
4,323 | 4,157 |
| Goodwill 6 |
115 | 115 |
| Other intangible assets 7 |
2 | 54 |
| Financial assets: | ||
| Investments 8A |
12,515 | 15,962 |
| Other fnancial assets 10A |
634 | 614 |
Deferred tax assets(net) 9C |
1,976 | 1,321 |
| Income tax assets(net) | 123 | 393 |
| Other non-current assets 11A |
930 | 651 |
| Total non-current assets | 27,089 | 29,015 |
| Current assets | ||
| Financial assets: | ||
| Investments 8B |
2,794 | 428 |
| Trade receivables | ||
| Billed 12A |
8,440 | 8,810 |
| Unbilled | 4,705 | 4,403 |
| Cash and cash equivalents 13A |
6,741 | 7,763 |
| Other bank balances 13B |
117 | 106 |
| Other fnancial assets 10B |
1,240 | 799 |
Other current assets 11B |
4,341 | 2,649 |
| Total current assets | 28,378 | 24,9658 |
| TOTAL ASSETS | 55,467 | 53,973 |
| EQUITY AND LIABILITIES | ||
| Equity | ||
| Equityshare capital 14 |
609 | 608 |
| Other equity | 31,983 | 30,912 |
| Total equity | 32,592 | 31,520 |
| Non-current liabilities | ||
| Financial liabilities: | ||
| Lease liabilities 4B |
3,669 | 3,437 |
| Other fnancial liabilities 15A |
484 | 2,223 |
Provisions 18A |
1,879 | 724 |
| Total non-current liabilities | 6,032 | 6,384 |
| Current liabilities | ||
| Financial liabilities: | ||
| Lease liabilities 4B |
677 | 600 |
| Tradepayables | ||
| Dues of micro enterprises and small enterprises 16B |
63 | 42 |
| Dues of other than micro enterprises and small enterprises 16A |
6,418 | 5,905 |
| Other fnancial liabilities 15B |
5,147 | 5,612 |
| Other current liabilities 17 |
1,582 | 1,707 |
| Provisions 18B |
1,173 | 1,203 |
| Income tax liabilities(net) | 1,783 | 1,000 |
| Total current liabilities | 16,843 | 16,069 |
| Total liabilities | 22,875 | 22,453 |
| TOTAL EQUITY AND LIABILITIES | 55,467 | 53,973 |
The accompanying notes 1 to 39 form an integral part of the Standalone financial statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants
Firm’s registration number: 101248W/W-100022
Kapil Modi Director DIN 07055408 Place: Mumbai Date: February 04, 2026
R. Srikrishna
CEO & Executive Director DIN 03160121 Place: Mumbai Date: February 04, 2026
Jaclyn Desouza Partner
Gunjan Methi Company Secretary
Vikash Kumar Jain Chief Financial Officer
Standalone Statement of Profit and Loss
(INR in millions, except share and per share data, unless otherwise stated)
| y | ||
|---|---|---|
| Note | December 31, 2025 | December 31, 2024 |
| INCOME | ||
| Revenue from operations 19 |
73,888 | 62,887 |
| Other income 20 |
169 | 491 |
| TOTAL INCOME | 74,057 | 63,378 |
| EXPENSES | ||
| Employee benefts expense 21 |
32,920 | 29,710 |
| Finance costs 22 |
675 | 508 |
| Depreciation and amortisation expense 24 |
1,472 | 1,367 |
| Other expenses 23 |
27,553 | 21,430 |
| TOTAL EXPENSES | 62,620 | 53,015 |
| PROFIT BEFORE EXCEPTIONAL ITEMS AND TAX | 11,437 | 10,363 |
| Exceptional Items | ||
| Impact of new Labour Codes 39B |
1,033 | - |
| PROFIT BEFORE TAX | 10,404 | 10,363 |
| Tax expense | ||
| Current tax 9A |
3,043 | 2,287 |
| Deferred tax charge / (credit) 9A |
(435) | 236 |
| Total tax expense | 2,608 | 2,523 |
| PROFIT FOR THE YEAR | 7,796 | 7,840 |
| OTHER COMPREHENSIVE INCOME (OCI) | ||
| Items that will not be reclassifed subsequently to proft or loss | ||
| Remeasurement of defned beneft plan | 11 | (82) |
| Income tax relatingto items that will not be reclassifed to proft or loss 9A |
(3) | 13 |
| Items that will be reclassifed subsequently to proft or loss | ||
| Net change in fair value of cash fow hedges | (971) | (365) |
| Income tax relatingto items that will be reclassifed to proft or loss 9A |
223 | 73 |
| TOTAL OTHER COMPREHENSIVE INCOME | (740) | (361) |
| TOTAL COMPREHENSIVE INCOME FOR THE YEAR | 7,056 | 7,479 |
| Earnings per share (INR): 25 |
||
| Basic | 12.82 | 12.91 |
| Diluted | 12.62 | 12.86 |
The accompanying notes 1 to 39 form an integral part of the Standalone financial statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants
Firm’s registration number: 101248W/W-100022
Kapil Modi Director DIN 07055408 Place: Mumbai Date: February 04, 2026
R. Srikrishna
CEO & Executive Director DIN 03160121 Place: Mumbai Date: February 04, 2026
Jaclyn Desouza Partner Membership number: 124629 Place: Mumbai Date: February 04, 2026
Gunjan Methi Company Secretary
Vikash Kumar Jain Chief Financial Officer Place: Mumbai Date: February 04, 2026
Place: Mumbai Date: February 04, 2026
Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
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Standalone Statement of Changes in Equity
(INR in millions, except share and per share data, unless otherwise stated)
A. EQUITY SHARE CAPITAL
==> picture [491 x 18] intentionally omitted <==
----- Start of picture text -----
Balance as at January 01, 2025 Changes in equity share capital during the Year [1] Balance as at December 31, 2025
----- End of picture text -----
| Balance as at January 01, 2025 | Changes in equity share capital duringthe Year1 | Balance as at December 31, 2025 |
|---|---|---|
| 608 | 1 | 609 |
| Balance as at January 01, 2024 Changes in equity share capital duringthe Year1 Balance as at December 31, 2024 |
||
| 607 1 608 |
Standalone Statement of Changes in Equity (Continued)
(INR in millions, except share and per share data, unless otherwise stated)
Nature and purpose of reserves
a Securities premium
- Securities premium is used to record the premium received on issue of shares to be utilized in accordance with the provisions of the Companies Act, 2013 (the Act).
b Capital reserve
- Capital reserve represent reserve on amalgamation. It represents non distributable reserves which can only be used for the specific purposes.
B. OTHER EQUITY
| B. OTHER EQUITY | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Share application money pending allotment |
Res | erves and surplus | Other comprehensive income |
Total equity |
||||||
| Securities premium |
Capital reserve |
Capital redemption reserve |
SEZ Re- investment reserve |
Share options outstanding account |
General reserve |
Retained earnings |
Cashfow hedging reserve (CFHR) |
|||
| Balance as at January 01, 2025 | ^ | 5,162 | 4 | 11 | 2,214 | 843 | 2,118 | 20,924 | (364) | 30,912 |
| Proft for the year | - | - | - | - | - | - | - | 7,796 | - | 7,796 |
| Other comprehensive income / (losses) (net of tax) |
- | - | - | - | - | - | - | 8 | (748) | (740) |
| Total comprehensive income | - | - | - | - | - | - | - | 7,804 | (748) | 7,056 |
| Dividend | - | - | - | - | - | - | - | (6,995) | - | (6,995) |
| Transfer to Special Economic Zone re-investment reserve |
- | - | - | - | 475 | - | - | (475) | - | - |
| Transfer from Special Economic Zone re-investment reserve |
- | - | - | - | (590) | - | - | 590 | - | - |
| Received / transferred on exercise of stock options |
2 | 805 | - | - | - | (209) | - | - | - | 598 |
| Amount transferred on cancellation of vested options |
- | - | - | - | - | ^ | - | ^ | - | - |
| Compensation related to employee share basedpayments |
- | - | - | - | - | 412 | - | - | - | 412 |
| Balance as at December 31, 2025 | 2 | 5,967 | 4 | 11 | 2,099 | 1,046 | 2,118 | 21,848 | (1,112) | 31,983 |
| Balance as at January01, 2024 | ^ | 5,162 | 4 | 11 | 1,896 | 202 | 2,118 | 18,785 | (72) | 28,106 |
| Proft for theyear | - | - | - | - | - | - | - | 7,840 | - | 7,840 |
| Other comprehensive income / (losses) (net of tax) |
- | - | - | - | - | - | - | (69) | (292) | (361) |
| Total comprehensive income | ^ | - | - | - | - | - | - | 7,771 | (292) | 7,479 |
| Dividend | - | - | - | - | - | - | - | (5,314) | - | (5,314) |
| Transfer to Special Economic Zone re-investment reserve |
- | - | - | - | 552 | - | - | (552) | - | - |
| Transfer from Special Economic Zone re-investment reserve |
- | - | - | - | (234) | - | - | 234 | - | - |
| Amount transferred on cancellation of GroupPlan2 |
- | - | - | - | - | 362 | - | - | - | 362 |
| Compensation related to employee share basedpayments |
- | - | - | - | - | 279 | - | - | - | 279 |
| Balance as at December 31, 2024 | ^ | 5,162 | 4 | 11 | 2,214 | 843 | 2,118 | 20,924 | (364) | 30,912 |
Notes:
1. Refer to note 14
- During the year ended December 31, 2024, ESOP plan of Group Company was discontinued and replaced with ESOP plan issued by the Company, hence cumulative liability amounting to INR 362 million on the date of replacement was transferred to share options outstanding account.
c Capital redemption reserve
Capital redemption reserve is created on buy-back of the equity shares in accordance with the provisions of the Companies Act, 2013.
d Special Economic Zone re-investment reserve
The Special Economic Zone (SEZ) re-investment reserve is created out of the profit of eligible SEZ units in terms of the provisions of section 10AA(1) (ii) of the Income-tax Act, 1961. The reserve will be utilised by the Company for acquiring new plant & machinery for the purpose of its business as per the terms of section 10AA(2) of Income-tax Act, 1961.
e Share option outstanding account
Share option outstanding account is used to record the value of equity-settled share based payment transactions with employees. The amounts recorded in this account are transferred to securities premium upon exercise of stock options by employees.
f General reserve
General reserve represents appropriation of profits by the Company. The same can be utilised in accordance with the provisions of the Companies Act, 2013 and available for dividend distribution.
g Cash flow hedging reserve (CFHR)
The cash flow hedging reserve represents the cumulative effective portion of gains or losses arising on changes in fair value of designated portion of hedging instruments entered into for cash flow hedges. Such gains or losses will be reclassified to standalone statement of profit and loss in the period in which the underlying hedged transaction occurs.
h Retained earnings
Retained earnings comprise of the accumulated undistributed earnings.
The accompanying notes 1 to 39 form an integral part of the Standalone financial statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants
Firm’s registration number: 101248W/W-100022
R. Srikrishna Kapil Modi CEO & Executive Director Director DIN 03160121 DIN 07055408 Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Jaclyn Desouza Vikash Kumar Jain Gunjan Methi Partner Chief Financial Officer Company Secretary Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
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Standalone Statement of Cash Flows
(INR in millions, except share and per share data, unless otherwise stated)
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Cash fow from operating activities | ||
| Proft before tax | 10,404 | 10,363 |
| Adjustments for: | ||
| Depreciation and amortisation expense | 1,472 | 1,367 |
| Employee stock option compensation cost | 131 | 146 |
| Interest income | (349) | (273) |
| Life time expected credit loss | 266 | 271 |
| Net (gains)/losses on investments carried at fair value through proft or loss | (121) | (140) |
| (Proft)/loss on short closure of lease | (12) | - |
| (Proft)/Loss on sale of PPE (net) | (7) | (6) |
| Impairment of Customer contract | 42 | - |
| Exchange rate diference (net) - unrealised | (39) | (37) |
| Realised exchange gain on redemption of Debentures | (7) | - |
| Finance costs | 675 | 508 |
| Operating proft before working capital changes | 12,455 | 12,199 |
| Adjustments for: | ||
| Trade receivables and other assets | (2,282) | (4,712) |
| Trade payables, other liabilities and provisions | 2,495 | 3,549 |
| Cash generated from operations | 12,668 | 11,036 |
| Direct taxes paid (net) | (1,990) | (1,859) |
| Net cash generated from operating activities | 10,678 | 9,177 |
| Cash fow from investing activities | ||
| Purchase of PPE and intangible assets including capital work-in-progress and capital advances |
(1,302) | (1,081) |
| Proceeds from sale of PPE | 13 | 17 |
| Purchase of investments | (14,052) | (17,050) |
| Proceeds from sale / redemption of investments | 12,725 | 19,696 |
| Redemption of Debentures | 435 | 2,505 |
| Investment in subsidiaries | (1,656) | (8,484) |
| Payment of Contingent consideration | (556) | - |
| Interest received | 298 | 277 |
| Net cash used in investing activities | (4,095) | (4,120) |
Standalone Statement of Cash Flows (Continued)
(INR in millions, except share and per share data, unless otherwise stated)
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Cash fow from fnancing activities | ||
| Proceeds from issue of shares / share application money | 599 | 1 |
| Payment towards lease liabilities including interest on lease liabilities | (1,064) | (733) |
| Interest paid | (149) | (224) |
| Dividend paid | (6,995) | (5,314) |
| Net cash used in fnancing activities | (7,609) | (6,270) |
| Net decrease in cash and cash equivalents | (1,026) | (1,213) |
| Cash and cash equivalents at the beginning of the year | 7,763 | 8,986 |
| Exchange diference on translation of foreign currency cash and cash equivalents | 4 | (10) |
| Cash and cash equivalents at the end of the year (Refer to note 13A) | 6,741 | 7,763 |
The accompanying notes 1 to 39 form an integral part of the Standalone financial statements. As per our report of even date attached
For B S R & Co. LLP
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
Chartered Accountants Firm’s registration number: 101248W/W-100022
R. Srikrishna Kapil Modi CEO & Executive Director Director DIN 03160121 DIN 07055408 Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Jaclyn Desouza Vikash Kumar Jain Gunjan Methi Partner Chief Financial Officer Company Secretary Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
2.3 Use of estimates and judgements
1 Company Overview
The preparation of the financial information requires management to make estimates and assumptions that affect the reported amounts of revenue, expense, assets and liabilities and disclosures relating to contingent liabilities on the date of the financial information. Actual results could differ from those estimates.
Hexaware Technologies Limited ("Hexaware" or "the Company") is a public limited company incorporated in India. The Company is actively involved in information technology consulting, software development, business process services, data and AI, cloud, Digital IT operations, and enterprise platforms. Hexaware delivers a range of services to clients across diverse industries, including travel, transportation, hospitality, logistics, banking, financial services, insurance, healthcare, manufacturing, retail, consumers, telecom, and utilities. The broad spectrum of service offerings encompasses application development and management, enterprise package solutions, infrastructure management, business intelligence and analytics, business process, digital assurance, testing, Generative AI, and sustainability.
Estimates and underlying assumptions are reviewed on an ongoing basis. Revision to accounting estimates is recognised in the period in which the estimate is revised and in any future period affected.
Key source of estimation uncertainty which may cause material adjustments:
2.3.1 Revenue recognition
The Company uses the percentage-of-completion method in accounting for its fixed-price contracts. Use of the percentage-of-completion method requires the Company to estimate the efforts expended to date, as a proportion of the total efforts to be expended. Efforts expended have been used to measure progress towards completion, as there is a direct relationship between input and productivity. Provisions for estimated losses, if any, on uncompleted contracts are recorded in the period in which such losses become probable based on the expected contract estimates at the reporting date and can be reliably estimated.
2 Material Accounting Policies
2.1 Statement of compliance
The standalone financial statements comply in all material aspects with Indian Accounting standards (referred to as "Ind AS") notified under Section 133 of the Companies Act, 2013 (the "Act") [Companies (Indian Accounting Standards) Rules, 2015] and other relevant provisions of the Act as amended from time to time.
2.2 Basis of Preparation
These standalone financial statements have been prepared on historical cost basis except for certain financial instruments and defined benefit plans which are measured at fair value or amortised cost at the end of each reporting period as explained in the accounting policies below.
The Company uses judgement to determine an appropriate standalone selling price for a performance obligation. The Company allocates the transaction price to each performance obligation on the basis of the relative standalone selling price of each distinct product or service promised in the contract. Where standalone selling price is not observable, the Company uses the expected cost plus margin approach to allocate the transaction price to each distinct performance obligation.
These standalone financial statements have been prepared in Indian Rupee (INR), which is the functional currency of the Company.
All assets and liabilities have been classified as current and non-current as per the Company’s normal operating cycle. Based on the nature of services rendered to customers and time elapsed between deployment of resources and the realisation in cash and cash equivalents of the consideration for such services rendered, the Company has considered an operating cycle of 12 months.
Judgement is also required to determine the transaction price for the contract. The transaction price could be either a fixed amount or variable consideration with elements such as volume discounts, service level credits, performance bonuses, price concessions and incentives. The transaction price is also adjusted for the effects of the time value of money if the contract
"^" represent amount less than INR 0.5 million or USD 0.05 million as applicable.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
includes a significant financing component. Any consideration payable to the customer is adjusted to the transaction price, unless it is a payment for a distinct product or service from the customer. The estimated amount of variable consideration is adjusted in the transaction price only to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue recognised will not occur and is reassessed at the end of each reporting period.
to exercise the option to extend the lease, or not to exercise the option to terminate the lease. The Company revises the lease term if there is a change in the non-cancellable period of a lease.
The discount rate is generally based on the incremental borrowing rate specific to the lease being evaluated or for a portfolio of leases with similar characteristics.
2.3.4 Useful lives of property, plant and equipment
Cost to fulfill/obtain contract are generally expensed as incurred except for certain costs which meet the criteria for capitalisation. The assessment of this criteria requires the application of judgement, in particular, when considering if costs generate or enhance resources to be used to satisfy future performance obligations and whether costs are expected to be recovered.
The Company reviews the useful life of property, plant and equipment at the end of each reporting period. This reassessment may result in change in depreciation expense in future periods.
2.3.5 Employee benefits
The accounting of employee benefit plans in the nature of defined benefit requires the Company to use assumptions. These assumptions have been explained under employee benefits note.
2.3.2 Income-tax
The major tax jurisdiction for the Company is India though the Company also files tax returns in overseas jurisdictions. Significant judgments are involved in determining the provision for income taxes including judgment on whether tax positions are probable of being sustained in tax assessments and deferred tax on unrecognised tax benefits. Tax assessment can involve complex issues, which can only be resolved over extended time periods.
2.3.6 Fair value measurement of financial instruments
When the fair value of financial assets and financial liabilities recorded in the balance sheet cannot be measured based on quoted prices in active markets, their fair value is measured using valuation techniques including the Discounted Cash Flow model. The inputs to these models are taken from observable markets where possible, but where this is not feasible, a degree of judgement is required in establishing fair values. Judgements include considerations of inputs such as liquidity risk, credit risk and volatility. Changes in assumptions about these factors could affect the reported fair value of financial instruments.
2.3.3 Leases
The Company evaluates if an arrangement qualifies to be a lease as per the requirements of Ind AS 116. Identification of a lease requires significant judgment. The Company uses significant judgement in assessing the lease term (including anticipated renewals) and the applicable discount rate.
2.4 Revenue Recognition
Revenue is recognised upon transfer of control of promised products or services to customers in an amount that reflects the consideration which the Company expects to receive in exchange for those products or services.
The Company determines the lease term as the non-cancellable period of a lease, together with both periods covered by an option to extend the lease if the Company is reasonably certain to exercise that option; and periods covered by an option to terminate the lease if the Company is reasonably certain not to exercise that option. In assessing whether the Company is reasonably certain to exercise an option to extend a lease, or not to exercise an option to terminate a lease, it considers all relevant facts and circumstances that create an economic incentive for the Company
In case of a contract on time and material basis, transaction-based or volume-based contracts, revenue is recognised when the related services are performed.
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
of revenue recognition is different from the timing of invoicing to the customers. Therefore, unbilled receivables for fixed price contracts (contract asset) are classified as non-financial asset because the right to consideration is dependent on completion of contractual milestones.
In case of fixed price contracts, revenue is recognized using percentage of completion method. The Company uses the efforts expended to date as a proportion to the total efforts to be expended as a basis to measure the degree of completion. The cumulative impact of any revision in estimates of the percentage of work completed is reflected in the year in which the change becomes known. Provisions for estimated losses on such engagements are made during the year in which a loss becomes probable and can be reasonably estimated.
In accordance with Ind AS 37, the Company recognises an onerous contract provision when the unavoidable costs of meeting the obligations under a contract exceed the economic benefits to be received.
License revenue recognition
Revenues related to fixed-price maintenance, testing and business process services are recognized based on our right to invoice for services performed for contracts in which the invoicing is representative of the value being delivered. If our invoicing is not consistent with value delivered, revenues are recognized as the service is performed using the percentage of completion method.
Contracts with customers may include supply of third-party software in certain integrated services arrangements.In such cases, revenue from sale of third-party software is recorded at gross or net basis depending on whether the Company is acting as the principal or as an agent of the customer. The Company recognises revenue in the gross amount of consideration when it is acting as a principal and at net amount of consideration when it is acting as an agent between the customer and the vendor. Revenue from the sale of third-party software is recognised upfront at a point in time when the software is delivered to the customer. In cases where implementation and/or customisation services rendered significantly modifies or customises the software, revenue is recognised over a period of time.
When value of services provided is uniform over a specified period, revenue is recognised on a straight-line basis over the specified period unless some other method better represents the manner in which services are performed.
Revenue is measured based on the transaction price, which is the consideration, adjusted for volume discounts, service level credits, performance bonuses, price concessions and incentives, if any, as specified in the contract with the customer. Revenue also excludes taxes collected from customers.
2.5 Leases
A contract is, or contains, a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration.
Contracts are subject to modification to account for changes in contract specification and requirements. The Company reviews modification to contract in conjunction with the original contract, basis which the transaction price could be allocated to a new performance obligation, or transaction price of an existing obligation could undergo a change. In the event transaction price is revised for existing obligation, a cumulative adjustment is accounted for.
Company as a lessee
The Company accounts for each lease component within the contract as a lease separately from non-lease components of the contract and allocates the consideration in the contract to each lease component on the basis of the relative stand-alone price of the lease component and the aggregate stand-alone price of the non-lease components.
Revenues in excess of billing are classified as Unbilled receivables while billing in excess of revenues are classified as Contract liabilities (Unearned revenues). Invoicing to the clients for fixed price contracts is based on milestones as defined in the contract and therefore the timing
The Company recognises right-of-use asset representing its right to use the underlying asset for the lease term at the lease commencement date. The cost of the right-of-use asset measured
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
at inception shall comprise of the amount of the initial measurement of the lease liability adjusted for any lease payments made at or before the commencement date less any lease incentives received, plus any initial direct costs incurred and an estimate of costs to be incurred by the lessee in dismantling and removing the underlying asset or restoring the underlying asset or site on which it is located.
The lease liability is subsequently remeasured by increasing the carrying amount to reflect interest on the lease liability, reducing the carrying amount to reflect the lease payments made and remeasuring the carrying amount to reflect any reassessment or lease modifications or to reflect revised in-substance fixed lease payments. The Company recognises the amount of the re-measurement of lease liability due to modification as an adjustment to the RoU asset and statement of profit and loss depending upon the nature of modification. Where the carrying amount of the RoU asset is reduced to zero and there is a further reduction in the measurement of the lease liability, the Company recognises any remaining amount of the re-measurement in statement of profit and loss.
The Company has elected not to apply the requirements of Ind AS 116 to short-term leases of all assets that have a lease term of 12 months or less (short term leases) and leases for which the underlying asset is of low value. The lease payments associated with these leases are recognized as an rent expense on a straight-line basis over the lease term.
Company as a lessor
At the inception of the lease the Company classifies each of its leases as either an operating lease or a finance lease. The Company recognises lease payments received under operating leases as income on a straight- line basis over the lease term. In case of a finance lease, finance income is recognised over the lease term based on a pattern reflecting a constant periodic rate of return on the lessor’s net investment in the lease. When the Company is an intermediate lessor it accounts for its interests in the head lease and the sub-lease separately. It assesses the lease classification of a sub-lease with reference to the RoU asset arising from the head lease, not with reference to the underlying asset. If a head lease is a short term lease to which the Company applies the exemption described above, then it classifies the sub-lease as an operating lease.
The right-of-use assets are subsequently measured at cost less any accumulated depreciation, accumulated impairment losses, if any and adjusted for any remeasurement of the lease liability. The right-of-use assets are depreciated using the straight-line method from the commencement date over the shorter of lease term and useful life of right-of-use asset. The estimated useful lives of right-of-use assets are determined on the same basis as those of property, plant and equipment. Right-of-use assets are tested for impairment whenever there is any indication that their carrying amounts may not be recoverable. Impairment loss, if any, is recognised in the statement of profit and loss.
The Company measures the lease liability at the present value of the lease payments that are not paid at the commencement date of the lease. The lease payments are discounted using the interest rate implicit in the lease, if that rate can be readily determined. If that rate cannot be readily determined, the Company uses incremental borrowing rate. For leases with reasonably similar characteristics, the Company, on a lease by lease basis, may adopt either the incremental borrowing rate specific to the lease or the incremental borrowing rate for the portfolio as a whole. The lease payments shall include fixed payments, variable lease payments, residual value guaranteed, exercise price of a purchase option where the Company is reasonably certain to exercise that option and payments of penalties for terminating the lease, if the lease term reflects the lessee exercising an option to terminate the lease.
If an arrangement contains lease and non-lease components, the Company applies Ind AS 115 to allocate the consideration in the contract.
2.6 Functional and presentation currency
Foreign currency
Transactions in foreign currency are recorded at the original rate of exchange in force at the time transactions are effected. Monetary items denominated in foreign currency are restated using the exchange rate prevailing on the date of the Balance Sheet. The resulting exchange difference on such restatement and settlement is recognized in the profit or loss, except exchange differences on transactions entered into in order to hedge certain foreign currency risk.
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
the defined benefit obligation as reduced by the fair value of scheme assets. Any asset resulting from this calculation is limited to the lower of the amount determined as the defined benefit liability and the present value of available refunds and / or reduction in future contributions to the scheme.
Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at the rates prevailing at the date of Balance Sheet. Non-monetary items that are measured in terms of historical cost in a foreign currency are not retranslated.
The service cost (including past service cost as well as gains and losses on settlement and curtailments) and net interest expenses or income is recognised as employee benefits expense in the profit or loss.
Assets and liabilities of entities with functional currency other than presentation currency have been translated to the presentation currency using exchange rates prevailing on the balance sheet date. Items in the statement of profit or loss have been translated using average exchange rates. Translation adjustments have been reported as foreign currency translation reserve in Other comprehensive income.
b) Short term employee benefit
All employee benefits payable wholly within twelve months of rendering the service are classified as short-term employee benefits. Benefits such as salaries, wages etc. and the expected cost of ex-gratia are recognised in the period in which the employee renders the related service. A liability is recognised for the amount expected to be paid when there is a present legal or constructive obligation to pay this amount as a result of past service provided by the employee and the obligation can be estimated reliably.
2.7 Borrowing Cost
Borrowing cost directly attributable to the acquisition or construction of qualifying assets is capitalised as part of the cost of such assets. A qualifying asset is one that necessarily takes a substantial period of time to get ready for its intended use or sale. All other borrowing costs are recognised in the profit or loss.
c) Compensated absences
2.8 Employee Benefits
Compensated absences which are expected to occur within twelve months after the end of the period in which the employee renders the related services are recognised as undiscounted liability at the balance sheet date.
- a) Post-employment benefits and other long term benefit plan
Payments to defined contribution retirement schemes are recognised as an expense when the employees have rendered service entitling them to such benefits.
Compensated absences which are not expected to occur within twelve months after the end of the period in which the employee renders the related services are recognised as an actuarially determined liability at the present value of the defined benefit obligation at the balance sheet date.
For defined benefit schemes and other long term benefit plans, the cost of providing benefits is determined using the Projected Unit Credit Method, with actuarial valuations being carried out at balance sheet date. Remeasurement, comprising actuarial gains and losses and the return on plan assets (excluding interest) is reflected immediately in the balance sheet with a charge or credit recognized in the other comprehensive income in respect of defined benefit schemes and in the statement of profit and loss in respect of other long term benefit plans in the period in which they occur. Remeasurement recognised in other comprehensive income is reflected immediately in retained earnings and will not be reclassified to profit or loss. Past service cost is recognised in the profit or loss in the period of plan amendment. The retirement benefit liability recognized in the statement of financial position represents the present value of
2.9 Share based compensation
Equity settled share based payments to employees and directors are measured at the fair value of the equity instruments at the grant date which is recognised over the vesting period based on periodic estimate of the equity instruments that will eventually vest, with the corresponding increase in equity. At the end of each reporting period, the Company revises its estimate of the number of equity instruments expected to vest with the impact of revision recognised in the profit or loss such that the cumulative expense reflects the revised estimates, with a corresponding adjustment to the share option outstanding account.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
For operations under tax holiday scheme, deferred tax assets or liabilities, if any, have been established for the tax consequences of those temporary differences between the carrying values of assets and liabilities and their respective tax bases that reverse after the tax holiday ends.
2.10 Taxes on Income
Income tax expense comprises of current tax and deferred tax. Current and deferred tax are recognised in net income, except when they relate to items that are recognised in other comprehensive income or directly in equity, in which case, the current and deferred tax are also recognised in other comprehensive income or directly in equity, respectively.
Deferred tax assets include Minimum Alternative
Tax (MAT) paid in accordance with the tax laws in India, which gives rise to future economic benefits in the form of availability of set off against future income tax liability. Accordingly, MAT is recognised as deferred tax asset in the balance sheet when the asset can be measured reliably and it is probable that the future economic benefit associated with the asset will be realised.
Current tax is measured at the amount expected to be paid or recovered from the domestic and overseas tax authorities using enacted tax rates after taking credit for tax relief available for export operations in Special Economic Zone (SEZ).
Deferred tax assets and liabilities are offset when they relate to income taxes levied by the same taxation authority and the relevant entity intends to settle its current tax assets and liabilities on a net basis.
Advance taxes and provisions for current income taxes are presented in the Balance sheet after off-setting advance tax paid and income tax provision arising in the same tax jurisdiction and where the entity intends to settle the asset and liability on a net basis.
2.11 Property, plant and equipment (PPE)
Deferred taxes are recognised on temporary differences between the carrying amounts of assets and liabilities in the financial statements and the corresponding tax base used in the computation of taxable profits, except when the deferred income tax liability arises from the initial recognition of goodwill or an asset or liability in a transaction that is not a business combination and affects neither the accounting nor taxable profit at the time of the transaction.
PPE are stated at cost comprising of purchase price and any initial directly attributable cost of bringing the asset to its working condition for its intended use, less accumulated depreciation (other than freehold land) and impairment loss, if any.
Depreciation
Depreciation is provided on straight-line method based on the estimated useful lives of the assets as determined by the management based on the expert technical advice/ stipulations of Schedule II to the Act.
Deferred tax assets are recognised to the extent that it is probable that taxable profit will be available against which the deductible temporary differences, and the carry forward of unused tax credits and unused tax losses can be utilised.
| Asset Class Buildings Computer Systems (included in Plant and Machinery) |
Estimated useful Life 60years 3 years |
|
|---|---|---|
| Ofice Equipment | 3-5years | |
| Electrical Fitings (included in | 8 years | |
| Plant and Machinery) | ||
| Furniture and Fixtures | 3-8years | |
| Vehicles | 4years |
The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the asset to be utilised.
Improvement to Leasehold Premises are amortised over the lease period or useful life of an asset whichever is lesser.
Deferred tax assets and liabilities are measured using enacted or substantively enacted tax rates expected to apply to taxable income in the years in which the temporary differences are expected to be received or settled.
Depreciation methods, estimated useful lives and residual values are reviewed at the end of each year and adjusted prospectively where appropriate.
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
An item of PPE is derecognised upon disposal or when no future economic benefits are expected to arise from the continued use of the assets. Any gain or loss arising on derecognition is determined as the difference between the sales proceeds and the carrying amount of the assets and is recognised in profit or loss.
asset and unbilled receivables. ECL impairment loss allowance or reversal is recognized during the period as expense or income respectively in the statement of profit and loss. For all other financial assets, expected credit losses are measured at an amount equal to the 12-months expected credit losses or at an amount equal to the life time expected credit losses if the credit risk on the financial asset has increased significantly since initial recognition.
2.12 Intangible assets and amortisation
- Intangible assets with finite useful lives that are acquired are initially recognised at cost in case of separately acquired assets and at fair value in case of acquisition in business combination. Subsequent to initial recognition, intangible assets are reported at cost less accumulated amortisation and impairment loss, if any. Amortisation is recognised on a straight-line basis over their estimated useful lives. Following table summarises the nature of intangibles and the estimated useful lives.
In case of Investments, the Company yearly reviews its carrying value of investments for indication for impairment. If the recoverable amount is less than its carrying amount, the impairment loss is accounted for.
b) Non-financial assets
Tangible, Intangible and Right-of-use assets
At the end of each reporting year, the Company assesses whether there is an indication that an asset may be impaired. An asset is treated as impaired when the carrying cost of asset exceeds its recoverable value. When it is not possible to estimate the recoverable amount of an individual asset, the Company estimates the recoverable amount of the cash-generating unit to which the asset belongs or allocated. Impairment loss is charged to the profit or loss in the year in which an asset is identified as impaired. The impairment loss recognized in prior accounting year is reversed if there has been a change in the estimate of recoverable amount.
| Asset Class | Estimated useful Life |
|---|---|
| Software licenses | 3 years |
| Customer contracts / relations | 5-7 years |
Amortisation method, estimated useful lives and residual values are reviewed at the end of each year and adjusted prospectively where appropriate.
An intangible asset is derecognised on disposal or when no future economic benefits are expected to arise from the continued use of the assets. Any gain or loss arising on derecognition is determined as the difference between the sales proceeds and the carrying amount of the assets and is recognised in profit or loss.
In case of reversal of impairment loss, the increased carrying amount shall not exceed the carrying amount that would have been determined (net of amortisation or depreciation) had no impairment loss been recognised for the asset in prior years.
2.13 Impairment
-
a) Financial assets (other than at fair value)
-
The Company assesses at each date of statement of financial position whether a financial asset in form of trade receivables, contract asset and unbilled receivables is impaired. In accordance with Ind AS 109, the Company applies Expected Credit Loss (ECL) model for measurement and recognition of impairment loss. As a practical expedient, the Company uses a provision matrix to determine impairment loss on portfolio of its trade receivables,contract asset and unbilled receivables. The provision matrix is based on available external and internal credit risk factors such as credit default, credit rating from credit rating agencies and Company’s historically observed default rates over the expected life of trade receivables,contract
2.14 Provisions and contingent liability
Provisions are recognised when the Company has present obligation (legal or constructive) as a result of a past event for which reliable estimate can be made of the amount of obligation and it is probable that the Company will be required to settle the obligation. When a provision is measured using cash flows estimated to settle the present obligation its carrying amount is the present value of those cash flows; unless the effect of time value of money is immaterial.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
- (ii) Financial assets at fair value through other comprehensive income
Provisions for onerous contracts are recognised when the expected benefits to be derived by the Company from a contract is lower than the unavoidable costs of meeting the future obligations under the contract. Provisions for onerous contracts are measured at the present value of lower of the expected net cost of fulfilling the contract and the expected cost of terminating the contract.
Financial assets are measured at fair value through other comprehensive income if these financial assets are held within a business whose objective is achieved by both collecting contractual cash flows on specified dates that are solely payments of principal and interest on the principal amount outstanding and selling financial assets.
The Company uses significant judgement to disclose contingent liabilities. Contingent liabilities are disclosed when there is a possible obligation arising from past events, the existence of which will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events not wholly within the control of the Company or a present obligation that arises from past events where it is either not probable that an outflow of resources will be required to settle the obligation or a reliable estimate of the amount cannot be made. Contingent assets are neither recognised nor disclosed in the financial statements.
-
(iii) Financial assets at fair value through profit or loss
-
Financial assets are measured at fair value through profit or loss unless it is measured at amortised cost or at fair value through other comprehensive income. The transaction costs directly attributable to the acquisition of financial assets and liabilities at fair value through profit and loss are immediately recognised in statement of profit and loss.
(iv) Investment in subsidiaries
2.15 Non derivative financial instruments
- Investment in subsidiaries are carried at cost less impairment, if any. The Company has voluntarily changed its accounting policy in relation to accounting for changes in fair value of contingent consideration subsequent to initial purchase price allocation as an adjustment to the cost of investment rather than profit or loss retrospectively from January 01, 2024. Refer note 8 to the standalone financial statements.
Financial assets and liabilities are recognised when the Company becomes a party to the contractual provisions of the instrument. Financial assets and liabilities are initially measured at fair value, except for trade receivables which are initially measured at transaction price. Transaction costs that are directly attributable to the acquisition or issue of financial assets and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are added to or deducted from the fair value measured on initial recognition of financial asset or financial liability.
(v) Cash and cash equivalents
- The Company considers all highly liquid financial instruments, which are readily convertible into known amounts of cash that are subject to an insignificant risk of change in value and having original maturities of three months or less from the date of purchase, to be cash equivalents. Cash and cash equivalents consist of balances with banks which are unrestricted for withdrawal and usage.
A Financial assets and financial liabilities
- (i) Financial assets at amortised cost
Financial assets are subsequently measured at amortised cost if these financial assets are held within a business model whose objective is to hold these assets in order to collect contractual cash flows and the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding.
(vi) Financial liabilities
Subsequent to initial recognition, financial liabilities are measured at amortised cost using the effective interest method.
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
B Derecognition of financial assets and financial liabilities
replacement or rollover as part of the hedging strategy or when the hedge no longer meets the criteria for hedge accounting, the net cumulative gain or loss recognised in hedging reserve at that time remains in equity and is recognised in profit or loss when the forecasted transaction affects profit or loss. If a hedged transaction is no longer expected to occur, the net cumulative gain or loss recognised in hedging reserve is immediately transferred to the profit or loss for the year and is grouped under exchange rate difference.
The Company derecognises a financial asset only when the contractual rights to the cash flows from the asset expire, or when it transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another entity. The Company derecognises financial liabilities when, and only when, the Company’s obligations are discharged, cancelled or have expired.
- C Equity instruments
Instruments not in hedging relationship
- An equity instrument is a contract that evidences residual interest in the assets of the company after deducting all of its liabilities. Equity instruments issued by the Company are recognised at the proceeds received net of direct issue cost.
The Company enters into contracts that are effective as hedges from an economic perspective, but they do not qualify for hedge accounting. The change in the fair value of such instrument is recognised in the statement of profit and loss.
2.16 Derivative financial instruments and hedge accounting
2.17 Earnings per share (‘EPS’)
Instruments in hedging relationship
Basic EPS is computed by dividing profit or loss attributable to equity shareholders of the Company by the weighted average number of equity shares outstanding during the period. Diluted EPS is computed by dividing the net profit attributable to the equity holders of the Company by the weighted average number of equity shares considered for deriving basic EPS and also the weighted average number of equity shares that could have been issued upon conversion of all dilutive potential equity shares. The dilutive potential equity shares are adjusted for the proceeds receivable had the equity shares been actually issued at fair value (i.e. the average market value of the outstanding equity shares). Dilutive potential equity shares are deemed converted as of the beginning of the period, unless issued at a later date. Dilutive potential equity shares are determined independently for each period presented.
The Company designates certain foreign exchange forward contracts as hedge instruments in respect of foreign exchange risks. These hedges are accounted for as cash flow hedges. The Company uses hedging instruments that are governed by the policies of the Company and its subsidiaries which are approved by their respective Board of Directors. The policies provide written principles on the use of such financial derivatives consistent with the risk management strategy of the Company and its subsidiaries. The hedge instruments are designated and documented as hedges at the inception of the contract.
The Company determines the existence of an economic relationship between the hedging instrument and hedged item based on the currency, amount and timing of their respective cash flows. The effectiveness of hedge instruments to reduce the risk associated with the exposure being hedged is assessed and measured at inception and on an ongoing basis. The effective portion of change in the fair value of the designated hedging instrument is recognised in the other comprehensive income and accumulated under the heading cash flow hedging reserve. Any ineffective portion of changes in the fair value of the derivative is recognized immediately in the net profit in the Statement of Profit and Loss.
The number of equity shares and potentially dilutive equity shares are adjusted retrospectively for all periods presented for any share splits and bonus shares issues including for changes effected prior to the approval of the financial statements by the Board of Directors.
2.18 Dividend and interest income
Dividend income is recorded when the right to receive payment is established. Interest income is recognised using the effective interest method.
Hedge accounting is discontinued when the hedging instrument expires, terminated or exercised without
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
Rates, applicable w.e.f. January 1, 2026. The
2.19 Business Combination
Company has reviewed the new standard and based on its evaluation has determined that it does not have any significant impact in its standalone Financial Statement.
The Company accounts for its business acquisitions using the acquisition method of accounting. Acquisition-related costs are recognised in profit or loss as incurred. The acquiree’s identifiable assets, liabilities and contingent liabilities that meets the condition of recognition are recognised at their fair values at the acquisition date.
In August 2025, MCA notified the following amendments to:
Ind AS 1, Presentation of Financial Statements - The
- a.
Fair value of purchase consideration in excess of fair value of net assets acquired is recognised as goodwill. If the fair value of identifiable asset and liabilities exceed the cost of acquisition, after reassessing the fair values of the net assets and contingent liabilities, the excess is recognised as capital reserve.
amendment relates to classification of liabilities as current or non -current and non-current liabilities with covenants. In the context of classifying a liability as current, it removes the requirement of existence of a right to defer settlement for at least 12 months after the reporting date and instead requires that the said right should exist on the reporting date and have substance. The amendment also introduces guidance on classification of liabilities with covenants. The amendment is applicable w.e.f January 1, 2026 and company has reviewed the amendment and based on its evaluation has determined that it does not have any significant impact in its financial statements.
The interest of non-controlling shareholders is initially measured either at fair value or at the non-controlling interests proportionate share of acquiree’s identifiable net asset. The choice of measurement basis is made on an acquisition-by acquisition basis . Subsequent to acquisition, the carrying amount of non-controlling interests is the amount of those interests at initial recognition plus the non-controlling interests' share of subsequent change in equity of subsidiaries.
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Ind AS 7, Statement of Cash Flows and Ind AS 107, Financial Instruments: Disclosures – The amendment in Ind AS 7 requires to inform users of financial statements of the existence of supplier finance arrangements and explain the nature of the arrangements, the carrying amount of liabilities and the range of payment due dates. Ind AS 107 has been amended to add supplier finance arrangements as a factor that may cause concentration of liquidity risk. The amendment is applicable w.e.f January 1, 2026 and company has reviewed the amendment and based on its evaluation has determined that it does not have any significant impact in its financial statements.
-
b.
Business Combinations arising from transfer of interest in entities that are under common control are accounted on historical cost basis. The difference between any consideration given and the aggregate historical carrying amounts of assets and liabilities of the acquired entity is recorded in shareholders' equity.
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3 Recent accounting pronouncements Ministry of Corporate Affairs (“MCA”) notifies new standards or amendments to the existing standards under Companies (Indian Accounting Standards) Rules as issued from time to time.
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Ind AS 12, International Tax Reform – Pillar Two Model
-
c.
Rules applicable immediately - The amendments provide a temporary mandatory relief from deferred tax accounting for top-up tax and require companies to disclose that they have applied the relief. This relief is immediate and applies retrospectively. The amendments also require companies to provide new disclosures to compensate for potential loss of information resulting from the relief. Such disclosures are to be provided for annual reporting periods beginning on or after January 1, 2026. The Company has not applied for the mandatory relief which requires any further disclosures.
During the year ended December 31, 2024 MCA has notified Ind AS 117 – Insurance Contracts applicable to the Company w.e.f. January 1, 2025. The Company has reviewed the new standard and based on its evaluation has determined that it does not have any significant impact in its standalone Financial Statement.
In May 2025, MCA notified amendments to Ind AS 21 - The Effects of Changes in Foreign Exchange
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
4 Right-of-use assets and lease liabilities
A Right-of-use assets
The details of the right-of-use assets held by the Company is as follows:
| IT Equipment |
Ofice premises |
Leasehold land |
Total | |
|---|---|---|---|---|
| Cost as at January 01, 2025 | 190 | 5,150 | 547 | 5,887 |
| Additions | 9 | 1,062 | - | 1,071 |
| Disposals / Remeasurement | - | (475) | - | (475) |
| Cost as at December 31, 2025 | 199 | 5,737 | 547 | 6,483 |
| Accumulated amortisation as at January 01, 2025 | 13 | 1,685 | 32 | 1,730 |
| Amortisation for the year (Refer note 24) | 49 | 757 | 7 | 813 |
| Disposals / Remeasurement | - | (383) | - | (383) |
| Accumulated amortisation as at December 31, 2025 | 62 | 2,059 | 39 | 2,160 |
| Net carrying amount as at December 31, 2025 | 137 | 3,678 | 508 | 4,323 |
| Cost as at January 01, 2024 | - | 3,448 | 547 | 3,995 |
| Additions | 190 | 1,897 | - | 2,087 |
| Disposals / Remeasurement | - | (195) | - | (195) |
| Cost as at December 31, 2024 | 190 | 5,150 | 547 | 5,887 |
| Accumulated amortisation as at January 01, 2024 | - | 1,324 | 25 | 1,349 |
| Amortisation for the year (Refer note 24) | 13 | 547 | 7 | 567 |
| Disposals / Remeasurement | - | (186) | - | (186) |
| Accumulated amortisation as at December 31, 2024 | 13 | 1,685 | 32 | 1,730 |
| Net carrying amount as at December 31, 2024 | 177 | 3,465 | 515 | 4,157 |
Payments toward leases of low-value assets and leases with less than twelve months of lease term, are disclosed under operating activities in the statement of cash flows. All other lease payments during the year are disclosed under financing activities in the statement of cash flows.
Details of title deeds of immovable properties not held in name of the Company :
| Year Ended Relevant line item in the Balance Sheet |
Net carrying value Title deeds in the name of Whether title deed holder is a promoter, director or relative of promoter/ director or employee of promoter / director Property held since which date Reason for not being held in the name of the company |
|---|---|
| December 31, 2025 RoU asset - Leasehold land December 31, 2024 |
74 million Maharashtra Airport Development Company Limited (MADC) No 13 November, 2007 Lease deed is being executed 74 million |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
4 Right-of-use assets and lease liabilities (Continued)
B Lease liabilities
| Lease liabilities | ||||
|---|---|---|---|---|
| Opening Balance Payment of lease liabilities Net additions to lease liability (non-cash) Closing Balance |
||||
| December 31, 2025 | 4,037 | (1,064) | 1,373 | 4,346 |
| December 31, 2024 | 2,399 (733) 2,371 4,037 |
The maturity analysis of lease liabilities is covered under Note 27(v) - Financial instruments.
On transition to IND AS 116, the company had recognised a lease liability measured at the present value of the remaining lease payments. The right-of-use asset was recognised at its carrying amount as if the standard had been applied since the commencement of the lease, but discounted using the group’s incremental borrowing rate as at January 1, 2020.
5 Property, plant and equipment
Property, plant and equipment (PPE) consist of the following:
| Freehold Land |
Buildings | Plant and Machinery1 |
Furniture and Fixtures |
Vehicles |
Ofice Equipment |
Leasehold Improvements |
Total (A) | Capital Work in Progress (B) |
Total (A+B) |
|
|---|---|---|---|---|---|---|---|---|---|---|
| Cost as at January01,2025 | ^ | 4,252 | 3,905 | 1,103 | 30 | 2,188 | 46 | 11,524 | 1,294 | 12,818 |
| Additions | - | 1,048 | 613 | 53 | 1 | 410 | 46 | 2,171 | 785 | 2,956 |
| Capitalised | - | - | - | - | - | - | - | - | (1,579) | (1,579) |
| (Disposals)/(Adjustments) | - | (20) | (269) | (10) | (3) | (68) | (5) | (375) | - | (375) |
| Cost as at December 31,2025 | ^ | 5,280 | 4,249 | 1,146 | 28 | 2,530 | 87 | 13,320 | 500 | 13,820 |
| Accumulated depreciation as at January01,2025 |
- | 815 | 3,289 | 848 | 26 | 2,047 | 45 | 7,070 | - | 7,070 |
| Depreciation for the year (Refer note 24) |
- | 96 | 363 | 78 | 3 | 106 | 2 | 648 | - | 648 |
| (Disposals)/(Adjustments) | - | (19) | (269) | (7) | (3) | (66) | (5) | (369) | - | (369) |
| Accumulated depreciation as at December 31,2025 |
- | 892 | 3,383 | 919 | 26 | 2,087 | 42 | 7,349 | - | 7,349 |
| Net carrying amount as at December 31,2025 |
^ | 4,388 | 866 | 227 | 2 | 443 | 45 | 5,971 | 500 | 6,471 |
| Cost as at January01,2024 | ^ | 4,252 | 3,682 | 1,113 | 30 | 2,156 | 46 | 11,279 | 561 | 11,840 |
| Additions | - | - | 360 | 21 | ^ | 65 | - | 446 | 780 | 1,226 |
| Capitalised | - | - | - | - | - | - | - | - | (47) | (47) |
| (Disposals)/(Adjustments) | - | - | (137) | (31) | - | (33) | - | (201) | - | (201) |
| Cost as at December 31,2024 | ^ | 4,252 | 3,905 | 1,103 | 30 | 2,188 | 46 | 11,524 | 1,294 | 12,818 |
| Accumulated depreciation as at January01,2024 |
- | 722 | 2,983 | 794 | 23 | 1,913 | 45 | 6,480 | - | 6,480 |
| Depreciation for the year (Refer note 24) |
- | 93 | 434 | 85 | 3 | 165 | - | 780 | - | 780 |
| (Disposals)/(Adjustments) | - | ^ | (128) | (31) | - | (31) | - | (190) | - | (190) |
| Accumulated depreciation as at December 31,2024 |
- | 815 | 3,289 | 848 | 26 | 2,047 | 45 | 7,070 | - | 7,070 |
| Net carrying amount as at December 31,2024 |
^ | 3,437 | 616 | 255 | 4 | 141 | 1 | 4,454 | 1,294 | 5,748 |
On transition to IND AS , the Company has elected to continue with the carrying value of property, plant and equipment recognised as at January 01, 2016 measured as per previous GAAP and use that carrying value as deemed cost of property, plant and equipment.
Note:
- 1 Plant and machinery includes computer systems.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
5 Property, plant and equipment (Continued)
Capital work-in-progress ageing
| Amount in Capital work-in-progress for a period of | |
|---|---|
| Less than 1 year 1-2 years 2-3 years More than 3 years Total |
|
| Projects in progress | |
| As at December 31, 2025 | 429 67 4 ^ 500 |
| As at December 31, 2024 | 1,029 213 11 41 1,294 |
Project execution plans are modulated basis capacity requirement assessment on an annual basis and all the projects are executed as per rolling annual plan.
6 Goodwill
| 6 Goodwill |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Openingbalance | 115 | 115 |
| Addition duringthe year | - | - |
| Closingbalance | 115 | 115 |
7 Intangible assets
| 7 Intangible assets |
|||
|---|---|---|---|
| Software licenses |
Customer Contracts / Relations |
Total | |
| Cost as at January 01, 2025 | 600 | 130 | 730 |
| Additions | 1 | - | 1 |
| Impairment | - | (42) | (42) |
| Disposals | - | - | - |
| Cost as at December 31, 2025 | 601 | 88 | 689 |
| Accumulated amortisation as at January 01, 2025 | 598 | 78 | 676 |
| Amortisation for the year (Refer note 24) | 1 | 10 | 11 |
| Disposals | - | - | - |
| Accumulated amortisation as at December 31, 2025 | 599 | 88 | 687 |
| Net carryingamount as at December 31, 2025 | 2 | - | 2 |
| Cost as at January 01, 2024 | 618 | 143 | 761 |
| Additions | 1 | - | 1 |
| Disposals | (19) | (13) | (32) |
| Cost as at December 31, 2024 | 600 | 130 | 730 |
| Accumulated amortisation as at January 01, 2024 | 607 | 81 | 688 |
| Amortisation for the year (Refer note 24) | 10 | 10 | 20 |
| Disposals | (19) | (13) | (32) |
| Accumulated amortisation as at December 31, 2024 | 598 | 78 | 676 |
| Net carryingamount as at December 31, 2024 | 2 | 52 | 54 |
On transition to IND AS , the Company has elected to continue with the carrying value of intangible assets recognised as at January 01, 2016 measured as per previous GAAP and use that carrying value as deemed cost of intangible assets.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
8 Investments
A Investments – Non-current
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Investment in Subsidiary at cost (unquoted) | ||
| 30,027 common stock at no par value in Hexaware Technologies Inc., United States of America |
1,633 | 1,633 |
| 2,167,000 shares of GBP 1/- each fully paid up in Hexaware Technologies UK Limited, United Kingdom |
155 | 155 |
| 2,000,000 shares of Singapore USD 1/- each fully paid up in Hexaware Technologies Asia Pacifc Pte Limited, Singapore |
12 | 12 |
| 3,618 shares of face value EUR 50/- each fully paid up in Hexaware Technologies GmbH., Germany |
8 | 8 |
| 1 common stock at no par value in Hexaware Technologies Canada Limited, Canada | 1 | 1 |
| 1 participation share of no par value in Hexaware Technologies Mexico S De R.L. De C.V.,Mexico |
29 | 29 |
| 45,000 shares of SAR 10/- each in Hexaware Technologies Saudi LLC, Saudi Arabia | 8 | 8 |
| 1,945,000 shares of HKD 1/- each in Hexaware Technologies Hong Kong Limited, HongKong |
16 | 16 |
| 56,000 shares of SEK 100/- each in Hexaware Technologies Nordic AB, Sweden | 56 | 56 |
| 65 shares of USD 5,000/- each in Hexaware Information Technologies (Shanghai) Company Limited, China1 |
25 | 25 |
| 10,292 Shares of INR 10/- each in Mobiquity Softech Private Limited, India | 401 | 401 |
| 130,000 Shares of QAR 1/- each of Hexaware Al Balagh Technologies LLC, Qatar | 3 | 3 |
| 10,383,291 Membership interest in Softcrylic LLC, United States of America2 & 12 | 8,332 | 12,152 |
| 260,644 Shares of INR 10/- each in Softcrylic Technology Solutions India Private Limited, India2 |
165 | 165 |
| 100,000 Shares of LKR 1/- each of Hexaware Technologies SL (Private) Limited , Sri Lanka3 |
8 | 8 |
| 70,000 Shares of AED 1/- each of Hexaware Novelty Technologies Ltd, United Arab Emirates4 |
2 | 2 |
| 1,000 Shares of MYR 1,000/-each Shares of Hexaware Information Technologies Sdn. Bhd., Malaysia5 |
^ | - |
| 525 Shares of USD 1,000/- each of Hexaware Technologies Services, Egypt6 | 46 | - |
| 50,000 Shares of INR 10/- each of Tech SMC Squared (GCC) India Private Limited, India7 |
1,230 | - |
| 20,500 Shares of INR 10/- each of Cybersolve (I) Private Limited, India8 | 380 | - |
| Total | 12,510 | 14,674 |
| Investment in Step down Subsidiary at cost (unquoted) | ||
| 813 Shares of INR 1/- each of Tech SMC Square India Private Limited, India7 | ^ | - |
| Total | ^ | - |
| Investment in Non Convertible Debenture at amortised cost | - | 1,284 |
| Investments in Other Entities - Designated at fair value through OCI | ||
| Fully paid equity shares (unquoted) | ||
| 285,374 shares of INR 10/- each of Beta Wind Farm Pvt. Ltd.9 | 5 | 4 |
| Total | 12,515 | 15,962 |
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
8 Investments (Continued)
B Investments – Current
| Investments – Current | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Investment in Non Convertible Debenture at amortised cost10 & 11 | 1,348 | 428 |
| Mutual fund units (quoted) | 1,446 | - |
| Total | 2,794 | 428 |
Aggregate value of quoted and unquoted investments is as follows:
| Aggregate value of quoted and unquoted investments is as follows: | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Aggregate value of quoted investments | 1,446 | - |
| Aggregate value of un-quoted investments | 13,863 | 16,390 |
| 15,309 | 16,390 |
Notes:
-
1 Purchase of additional shares 30 during the year ended December 31, 2024 for INR 12 million.
-
2 Acquired Softcrylic LLC and Softcrylic Technology Solutions India Private Limited w.e.f May 03 , 2024.
-
3 Hexaware Technologies SL (Private) Limited was incorporated w.e.f February 28, 2024.
-
4 Hexaware Novelty Technologies Limited was incorporated w.e.f August 13, 2024.
-
5 Hexaware Information Technologies Sdn. Bhd. incorporated w.e.f December 13,2024, share capital infused on May 07, 2025.
-
6 Hexaware Technologies Services was incorporated w.e.f May 11, 2025 with capital of INR 2 million and further infusion of INR 44 million on November 11, 2025.
-
7 Acquired Tech SMC Square India Private Limited and Tech SMC Squared (GCC) India Private Limited w.e.f July 17 , 2025.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
9 Income taxes
- A Income tax expense is allocated as follows :
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Income tax expense as per the Statement of Proft and Loss | 2,608 | 2,523 |
| Income tax included in Other Comprehensive Income on : | ||
| a) Net change in fair value of cash fow hedges | (223) | (73) |
| b) Remeasurement of defned beneft plan | 3 | (13) |
| 2,388 | 2,437 |
B The reconciliation of estimated income tax expense at the Indian statutory income tax rate to the income tax expenses reported in statement of profit and loss is as follows:
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Proft before tax | 10,404 | 10,363 |
| Expected tax expense at the enacted tax rate of 34.94% in India (Previous year 34.94%) in India |
3,635 | 3,621 |
| Tax efect of adjustments to reconcile expected income tax expense to reported income tax expense : |
||
| Income exempt from tax * | (1,150) | (1,500) |
| Tax efect of non-deductible expenses | 51 | 227 |
| Tax charges/ (credit) pertainingto earlier years | 82 | 94 |
| Others | (10) | 81 |
| 2,608 | 2,523 |
-
In India, substantial part of operations is carried from units in Special Economic Zones notified by the Government which also benefit from the tax exemptions. These units are eligible for the deduction of 100 percent of profits or gains derived from the export of services for the first five years from commencement of provision of services and 50 percent of such profits or gains for a further five years. 50 percent tax benefit is also available for a further period of five years subject to the unit meeting defined conditions of further investments.
-
8 Acquired Cybersolve (I) Private Limited, w.e.f November 6, 2025.
-
9 Purchase of additional shares 87,416 for INR 1.7 million on April 30, 2025.
-
10 During the year ended December 31, 2025, the Company redeemed non convertible debentures of INR 435 Million which includes INR 7 million of foreign exchange gain.
-
11 Movement of INR 64 Million is due to the foreign exchange gain during the current year.
-
12 In accordance with Ind AS during the year ended December 31, 2025, the Company has voluntarily adopted accounting policy relating to recognition of changes in fair value of contingent consideration subsequent to initial recognition as an adjustment to the cost of investment rather than profit or loss. The adoption of this accounting policy will lead to better presentation of the standalone financial statements as the carrying amount of investment will reflect the actual consideration paid/ expected to be paid. In accordance with the requirements of Ind AS 8, the Company has given effect to the accounting policy retrospectively, with effect from January 01, 2024 This has resulted in adjustment of fair value gain on contingent consideration of INR 3,820 million recognized during the year ended December 31, 2025 to the non-current investment (Previous year Nil). There is no impact on the statement of cash flows.
Current income tax expense comprises of taxes on income from operations in India and foreign jurisdictions.
In respect of certain jurisdictions, where the income tax year is different from the accounting year, provision for current tax is made on the basis of income for the respective accounting year, which will be adjusted considering the total assessable income for the tax year.
The company in earlier year had applied to the competent authorities of US and India under Mutual Agreement Procedure for the corresponding adjustment to taxable profits in India for any potential addition to income in US subsidiary. Accordingly, the Company had accounted the potential tax relief in FY 2020 of INR 133 million in the statement of profit and loss for the FY 2018 to 2019 (for which MAP order was received). The Company continues to carry provision of INR 50 million for the same as at December 31, 2025 pending completion of limitation of period for assessments in US.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
9 Income taxes (Continued)
C Deferred tax assets movement
Significant components of net deferred tax assets and liabilities for the year ended December 31, 2025 are as follows:
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Recognised in
Components of deferred taxes: January 01, 2025 profit or loss Recognised in OCI December 31, 2025
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| Components of deferred taxes: | January 01, 2025 | Recognised in proft or loss |
Recognised in OCI | December 31, 2025 |
|---|---|---|---|---|
| Deferred tax assets | ||||
| Life time expected credit loss | 141 | - | - | 141 |
| Employee beneft obligations | 471 | 414 | (3) | 882 |
| Other Intangible assets | 1 | (1) | - | - |
| Cash fow hedges | 92 | - | 223 | 315 |
| Minimum alternate tax credit | 663 | - | - | 663 |
| Leases liabilities | 945 | 240 | - | 1,185 |
| Total | 2,313 | 653 | 220 | 3,186 |
| Deferred tax liabilities | ||||
| Property, plant and equipments | 175 | 27 | - | 202 |
| ROU Assets | 817 | 191 | - | 1,008 |
| Total | 992 | 218 | - | 1,210 |
| Net deferred tax asset | 1,321 | 435 | 220 | 1,976 |
Significant components of net deferred tax assets and liabilities for the year ended December 31, 2024 are as follows:
| Components of deferred taxes: | January 01, 2024 | Recognised in proft or loss |
Recognised in OCI | December 31, 2024 |
|---|---|---|---|---|
| Deferred tax assets | ||||
| Life time expected credit loss | 95 | 46 | - | 141 |
| Employee beneft obligations | 357 | 101 | 13 | 471 |
| Other Intangible assets | 3 | (2) | - | 1 |
| Cash fow hedges | 19 | - | 73 | 92 |
| Minimum alternate tax credit | 1,160 | (497) | - | 663 |
| Leases liabilities | 488 | 457 | - | 945 |
| Total | 2,122 | 105 | 86 | 2,313 |
| Deferred tax liabilities | ||||
| Property, plant and equipments | 266 | (91) | - | 175 |
| ROU Assets | 385 | 432 | - | 817 |
| Total | 651 | 341 | - | 992 |
| Net deferred tax asset | 1,471 | (236) | 86 | 1,321 |
Note:
There are unused tax credits as at December 31, 2025 aggregating INR 825 millions (INR 617 millions as at December 31, 2024) for which no deferred tax asset is recognized as it is not considered probable that there will be future taxable.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
10 Other financial assets
A Other financial assets – Non-current
| Other fnancial assets Other fnancial assets – Non-current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Interest accrued on bank deposits | ^ | ^ |
| Derivative assets | 3 | 29 |
| Restricted bank balances1 | 35 | 28 |
| Security deposits for premises and others | 596 | 557 |
| Total | 634 | 614 |
Note:
- Restriction on account of bank deposits held as margin money.
B Other financial assets – Current
| Other fnancial assets – Current | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Interest accrued on bank deposits | 187 | 136 |
| Others receivables from related parties1 | 434 | 548 |
| Derivative assets | 8 | 60 |
| Security deposits for premises and others2 | 88 | 55 |
| Others | 523 | - |
| Total | 1,240 | 799 |
Notes:
-
Balance as at December 31, 2024 includes expenses incurred in relation to IPO of INR 329 million that were recoverable by the Company from the selling shareholder i.e. CA Magnum Holdings. The amount is recovered as at December 31, 2025.
-
Excludes deposits aggregating INR 6 million as at December 31, 2025 (INR 6 million as at December 31, 2024) provided as doubtful of recovery basis the expected credit loss model.
11 Other assets
A Other assets – Non-current
| Other assets Other assets – Non-current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Capital advances |
16 | 111 |
| Cost to fulfll/obtain contract | 410 | 511 |
| Prepaid expenses | 22 | 17 |
| Indirect tax recoverable (includingbalance fromgovernment authorities) | 6 | 12 |
| Contracts assets | 476 | - |
| Total | 930 | 651 |
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
11 Other assets (Continued)
B Other assets – Current
| December 31, 2025 | December 31, 2024 | |
|---|---|---|
| Cost to fulfll/obtain contract | 192 | 159 |
Prepaid expenses |
921 | 635 |
| Indirect tax recoverable (includingbalance fromgovernment authorities) | 852 | 577 |
| Employee advances | 46 | 72 |
| Contracts assets | 2,077 | 1,069 |
| Advance to suppliers | 251 | 136 |
| Others | 2 | 1 |
| Total | 4,341 | 2,649 |
12 Trade receivables
- A Trade receivables - Billed - Current (Unsecured)
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Trade receivable - Billed (Gross) | 8,927 | 9,209 |
| Less: Life time expected credit loss | (487) | (399) |
| Consideredgood | 8,440 | 8,810 |
B Trade receivables ageing
Ageing for trade receivables as at December 31, 2025 is as follows:
| Not Due | Outstanding for following periods from due date of payment | Outstanding for following periods from due date of payment | Outstanding for following periods from due date of payment | Outstanding for following periods from due date of payment | Outstanding for following periods from due date of payment | Total | |
|---|---|---|---|---|---|---|---|
| Less than 6 months |
6 months - 1 year |
1-2 years | 2-3 years | More than 3 years |
|||
| Trade receivable - Billed (Gross) | |||||||
| Undisputed trade receivables – considered good |
6,072 | 2,745 | 89 | 4 | 4 | 2 | 8,916 |
| Undisputed trade receivables – with signifcant increase in credit risk |
- | - | - | - | 8 | - | 8 |
| Disputed trade receivables– with signifcant increase in credit risk |
- | - | - | 2 | 1 | - | 3 |
| 6,072 | 2,745 | 89 | 6 | 13 | 2 | 8,927 | |
| Less - Life time expected credit loss | (487) | ||||||
| 8,440 | |||||||
| Trade Receivables - Unbilled | 4,705 | ||||||
| 13,145 |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
12 Trade receivables (Continued)
Ageing for trade receivables as at December 31, 2024 is as follows:
| Outstanding | for following | periods from due date of payment | periods from due date of payment | periods from due date of payment | |||
|---|---|---|---|---|---|---|---|
| Not Due | Less than 6 months |
6 months - 1 year |
1-2 years | 2-3 years | More than 3 years |
Total | |
| Trade receivable - Billed | |||||||
| Undisputed trade receivables | 5,967 | 2,960 | 2 | 13 | 4 | 1 | 8,947 |
| – considered good | |||||||
| Undisputed trade receivables– with signifcant increase in credit risk |
2 | 249 | - | 8 | - | - | 259 |
| Disputed trade receivables– with signifcant increase in credit risk |
- | - | 2 | 1 | - | - | 3 |
| 5,969 | 3,209 | 4 | 22 | 4 | 1 | 9,209 | |
| Less - Life time expected credit loss | (399) | ||||||
| 8,810 | |||||||
| Trade Receivables - Unbilled | 4,403 | ||||||
| 13,213 |
C The activity in the Life time expected credit loss is given below:
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Balance at the beginningof the year | 399 | 265 |
| Additions duringthe year | 266 | 271 |
| Charged against allowance | (178) | (130) |
| Exchange diference | ^ | (7) |
| Balance at the end of the year | 487 | 399 |
13 Cash and bank balances
A Cash and cash equivalents
| Cash and bank balances Cash and cash equivalents |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Remitance in transit | 8 | 260 |
| In current accounts with banks | 2,956 | 4,064 |
| Demand deposits with banks1 | 3,777 | 3,439 |
| Unclaimed dividend accounts | 117 | 106 |
| Margin money with banks | 35 | 28 |
| 6,893 | 7,897 | |
| Less: Restricted bank balances | (152) | (134) |
| Total | 6,741 | 7,763 |
Note:
- These deposits can be withdrawn by the company at any time without prior notice and without any penalty on the principal.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
13 Cash and bank balances (Continued)
B Other bank balances
| Other bank balances | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Restricted bank balances in respect of unclaimed dividend1 | 117 | 106 |
| Total | 117 | 106 |
Note:
- There are no amounts due and outstanding to be credited to Investor Education and Protection Fund (IEPF) as at December 31, 2025 and December 31, 2024.
14 Equity share capital
14.1 Authorised capital
| December 31, 2025 | December 31, 2024 | |
| 1,050,000,000 Equity shares of INR 1 each | 1,050 | 1,050 |
| 1,100,000 Series "A" Preference Shares of INR 1,421 each | 1,563 | 1,563 |
| 2 Issued, subscribed and fully paid-up capital | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| 609,342,863 Equity shares of face value of INR 1 each * | 609 | 608 |
| 3 Reconciliation of number of shares (Refer Note 14.7.2) | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Shares outstandingat the beginningof the Year | 607,544,668 | 606,817,582 |
| Shares issued duringthe year on exercise of employee stock options | 1,798,195 | 727,086 |
| Shares outstandingat the end of the Year * | 609,342,863 | 607,544,668 |
14.2 Issued, subscribed and fully paid-up capital
14.3 Reconciliation of number of shares (Refer Note 14.7.2)
- Net of 1,673,129 treasury shares outstanding as at December 31, 2025 held by a controlled trust consolidated as a part of the Company.
14.4 Rights, preferences and restrictions attached to equity shares
The Company has one class of equity shares having a par value of Re. 1 each. Each shareholder is eligible for one vote per share held. The dividend proposed by the Board of Directors is subject to the approval of the shareholders in the ensuing annual general meeting, except in case of interim dividend. In the event of liquidation, the equity shareholders are eligible to receive the remaining assets of the Company after distribution of all liabilities, in proportion to their shareholding.
14.5 Details of shares held by shareholders holding more than 5% shares
| As at | As at | |
|---|---|---|
| Name of the shareholder | December 31, 2025 | December 31, 2024 |
| CA Magnum Holdings (HoldingCompany of Hexaware Technologies Limited) | 453,988,884 | 577,604,202 |
| 74.50% | 95.07% |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
14 Equity share capital (Continued)
14.6 Disclosure of shareholding of promoters
| Promoter name | As at December 31, 2025 | As at December 31, 2025 | As at December 31, 2024 | As at December 31, 2024 | % Change during the year |
|---|---|---|---|---|---|
| No. of shares | % of total shares | No. of shares | % of total shares | ||
| CA Magnum Holdings (Holding Company of Hexaware Technologies Limited) |
453,988,884 | 74.50% | 577,604,202 | 95.07% | -20.57% |
| Promoter name | As at December 31, 2024 As at December 31, 2023 |
% Change during the year |
|||
| No. of shares % of total shares No. of shares % of total shares |
|||||
| CA Magnum Holdings (Holding Company of Hexaware Technologies Limited) |
577,604,202 95.07% 577,604,202 95.19% |
-0.12% |
14.7Equity share movement during the 5 years preceding December 31, 2025
-
14.7.1 The Company, on October 19, 2020, received the final approval of the stock exchanges National Stock Exchange of India Limited ("NSE") and BSE Limited ("BSE") and effective November 09, 2020 the shares were de-listed from the stock exchanges. The company completed an Initial Public Offer ("IPO") of 123,720,440 equity shares of face value of INR 1 each aggregating to INR 87,500 million as an offer for sale by selling shareholder. The equity shares of the Company were listed on National Stock Exchange of India Limited ("NSE") and BSE Limited ("BSE") on February 19, 2025.
-
14.7.2 The Board of Directors of the Company at its meeting held on April 12, 2024, recommended the sub-division/ split of 1 fully paid-up equity share having a face value of INR 2 each into 2 fully paid-up equity shares having a face value of INR 1 each by alteration of capital clause of the Memorandum of Association (MOA) subject to the approval of Members of the Company. The Members of the company approved the sub-division of 1 fully paid up equity share of INR 2 each into 2 fully paid up equity shares of INR 1 each in annual general meeting held on May 09, 2024 and the voting results were declared on May 10, 2024.Further, the Board of Directors on May 17, 2024 approved the Record Date for Split/sub-division of equity shares as May 27, 2024.Consequent to this, the authorised share capital comprises 1,050,000,000 equity shares of INR 1 each aggregating to INR 1,050 million equity.
14.7.3 Shares reserved for issue under RSU’s / options
The Company has granted employee restricted stock units (RSU's) / (options) under the ESOP 2008 and 2015 scheme. Each RSU / options entitles the holder to one equity share of INR 1 each. Nil RSU’s / options were outstanding as on December 31, 2025 (247,424 as on December 31, 2024)
The Company has granted employee stock options under the ESOP 2024 scheme. Each option entitles the holder to one equity share at INR 1 each. 18,684,351 options were outstanding as on December 31, 2025 (20,838,300 as on December 31, 2024)
- 14.7.4 The interim dividend per share recognised as distribution to equity shareholders during the year ended December 31, 2025 was INR 11.50 (for the year ended December 31, 2024 was INR 8.75 per share).
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
15 Other financial liabilities
A Other financial liabilities - Non-current
| Other fnancial liabilities Other fnancial liabilities - Non-current |
||
|---|---|---|
| As at | ||
| December 31,2025 | December 31,2024 | |
| Derivative liabilities | 473 | 220 |
| Contingent Consideration towards business acquisition | - | 1,995 |
| Security deposits for premises and others1 | 11 | 8 |
| Total | 484 | 2,223 |
Note:
-
includes Security deposit with related party of INR 3 Mn
-
B Other financial liabilities - Current
| Other fnancial liabilities - Current | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Unclaimed dividend1 | 117 | 106 |
| Contingent Consideration towards business acquisition | - | 2,128 |
| Capital creditors | ||
| Dues of micro enterprises and small enterprises (Refer note 32) | 10 | 10 |
| Dues of other than micro enterprises and small enterprises | 280 | 299 |
| Employee liabilities (Refer Note 39B) | 2,313 | 1,798 |
| Liabilities towards customer contracts | 1,229 | 902 |
| Derivative liabilities | 1,198 | 369 |
| Total | 5,147 | 5,612 |
Note:
- There are no amounts due and outstanding to be credited to Investor Education and Protection Fund (IEPF) as at December 31, 2025 and December 31, 2024.
16 Trade payables
A Dues of other than micro enterprises and small enterprises
| Trade payables Dues of other than micro enterprises and small enterprises |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Trade payables | 2,970 | 2,639 |
| Accrued expenses | 3,448 | 3,266 |
| Total | 6,418 | 5,905 |
| Dues of micro enterprises and small enterprises (Refer Note 32) | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Trade payables | 63 | 42 |
| Total | 6,481 | 5,947 |
B Dues of micro enterprises and small enterprises (Refer Note 32)
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
16 Trade payables (Continued)
C Trade payable ageing
Ageing for trade payables outstanding as at December 31, 2025 is as follows:
==> picture [470 x 40] intentionally omitted <==
----- Start of picture text -----
Outstanding for following periods from due date of payment
Not Due More than Total
Less than 1 year 1-2 years 2-3 years
3 years
----- End of picture text -----
| Not Due | Outstandingfor following periods from due date ofpayment | Outstandingfor following periods from due date ofpayment | Outstandingfor following periods from due date ofpayment | Outstandingfor following periods from due date ofpayment | Total | |
|---|---|---|---|---|---|---|
| Less than 1 year | 1-2 years | 2-3 years | More than 3years |
|||
| Tradepayables | ||||||
| MSME | 53 | 10 | ^ | ^ | - | 63 |
| Others | 1,722 | 1,058 | 121 | 3 | 66 | 2,970 |
| 1,775 | 1,068 | 121 | 3 | 66 | 3,033 | |
| Accrued Expenses | 3,448 | |||||
| 6,481 | ||||||
| Ageing for trade payables outstanding as at December 31, 2024 is as follows: | ||||||
| Not Due | Outstandingfor following periods from due date ofpayment | Total | ||||
| Less than 1 year 1-2 years 2-3 years More than 3years |
||||||
| Tradepayables | ||||||
| MSME 41 |
1 ^ - - |
42 | ||||
| Others 1,580 |
971 21 10 57 |
2,639 | ||||
| 1,621 | 972 21 10 57 |
2,681 | ||||
| Accrued Expenses | 3,266 | |||||
| 5,947 |
17 Other liabilities
Other liabilities - Current
| Other liabilities Other liabilities - Current |
||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Contract liabilities | 550 | 1,108 |
| Statutoryliabilities | 1,032 | 599 |
| Total | 1,582 | 1,707 |
| Provisions Provisions - Non-current |
||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Employee beneft obligations in respect ofgratuityand others (Refer note 39B) | 1,879 | 724 |
| Total | 1,879 | 724 |
| Provisions - Current | ||
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Employee beneft obligations in respect of compensated absences and others (Refer note 39B) |
1,126 | 1,022 |
| Employee beneft obligations in respect ofgratuityand others (Refer note 39B) | 32 | 32 |
| Provision for onerous contracts | 15 | 149 |
| Total | 1,173 | 1,203 |
18 Provisions
A Provisions - Non-current
B Provisions - Current
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
18 Provisions (Continued)
C Movement of Provision for onerous contracts
| Movement of Provision for onerous contracts | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| OpeningBalance | 149 | 199 |
| Additional provision duringthe year | 45 | 23 |
| Provision reversed/utilised duringthe year | (179) | (73) |
| ClosingBalance | 15 | 149 |
19 Revenue from operations
19.1 Revenue disaggregation by geography is as follows:
| Revenue from operations Revenue disaggregation by geography is as follows: |
||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Geography | ||
| Americas1 | 55,980 | 45,250 |
| Europe2 | 11,644 | 11,335 |
| Asia Pacifc3 | 6,264 | 6,302 |
| Total | 73,888 | 62,887 |
Notes :
1 is substantially related to operations in United States of America.
2 is substantially related to operations in United Kingdom.
- 3 is substantially related to operations in India.
19.2 Revenue disaggregation by contract type is as follows[1] :
| Revenue disaggregation by contract type is as follows1: | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Ofshore IT services | 39,363 | 32,539 |
| Onshore IT services | 18,808 | 15,985 |
| IT Services | 58,171 | 48,524 |
| BPS services | 14,063 | 13,657 |
| Others | 1,654 | 706 |
| Total revenue from operations | 73,888 | 62,887 |
Note:
- Revenue by Offshore IT services refers to IT revenue delivered from India and Revenue by Onshore IT services refers to IT revenue delivered from any other location. BPS revenue refers to revenue from operations generated from our BPS business.
19.3 Revenue disaggregation by nature of service is as follows:
| Revenue disaggregation by nature of service is as follows: | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Revenue from contracts with customers | 73,888 | 62,887 |
| 73,888 | 62,887 |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
19 Revenue from operations (Continued)
19.4 Reconciliation of revenue recognised with the contracted price is as follows:
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Contracted price | 74,763 | 63,619 |
| Reductions towards variable consideration components (discounts, rebate,etc) | (875) | (732) |
| Revenue recognised | 73,888 | 62,887 |
19.5 Cost to fulfill/obtain contract
The Company recognises contract fulfilment/obtaining cost as an asset if those costs specifically relate to a contract or to an anticipated contract, the costs generate or enhance resources that will be used in satisfying performance obligations in future; and the costs are expected to be recovered. The asset so recognised is amortised on a systematic basis consistent with the transfer of goods or services to customer to which the asset relates. The below table discloses the movement in contract fulfilment cost:
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Balance as at the beginningof the year | 670 | 59 |
| Cost capitalised duringthe year | 56 | 741 |
| Amortization duringthe year | (124) | (130) |
| Balance as at the end of the year | 602 | 670 |
19.6 Changes in Contract Liabilities are as follows:
| Changes in Contract Liabilities are as follows: | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Balance as at the beginningof the year | 1,108 | 297 |
| Revenue recognised duringthe year | (982) | (91) |
| Additions duringthe year | 424 | 902 |
| Balance as at the end of the year | 550 | 1,108 |
19.7 Contract Assets are as follows:
During the years ended December 31, 2025 and 2024, INR 1,030 millions and INR 263 millions of contract assets pertaining to fixed-price development contracts have been reclassified to receivables on completion of milestones.
19.8 Transaction price allocated to the remaining performance obligations
The remaining performance obligations represents contracted revenue that has not yet been recognized, which includes contract liabilities and amounts that will be invoiced and recognized as revenue in future periods.
| As at | As at | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Within 1 year | 16,691 | 16,370 |
| More than 1 year | 19,455 | 20,443 |
The Company has applied practical expedient and has not disclosed information about remaining performance obligations in contracts where the original contract duration is one year or less or where the entity has the right to consideration that corresponds directly with the value of entity’s performance completed to date. The above revenue is subject to any changes in the transaction price.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
20 Other income
| 20 Other income | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Gains / (losses) (net) on investments carried at fair value through proft or loss | 121 | 140 |
| Interest income on fnancial assets at amortized cost | 349 | 273 |
| Proft / (loss) on sale of property, plant and equipment (net) | 7 | 6 |
| Proft / (loss) on short closure of lease | 12 | - |
| Exchange rate diference (net) | (358) | 33 |
| Guarantee Charges | 22 | 30 |
| Miscellaneous income | 16 | 9 |
| Total | 169 | 491 |
21 Employee benefits expense
| 21 Employee benefts expense | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Salary and allowances1 | 30,051 | 27,132 |
| Contributions to provident and other funds | 1,846 | 1,637 |
| Staf welfare expenses | 892 | 795 |
| Employee stock option compensation cost | 131 | 146 |
| Total | 32,920 | 29,710 |
Note:
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
23 Other expenses
| 23 Other expenses | ||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Rent1 | 132 | 116 |
| Rates and taxes | 147 | 62 |
| Travellingand conveyance2 | 934 | 944 |
| Electricitycharges | 300 | 287 |
| Communication expenses | 127 | 123 |
| Repairs and maintenance | 869 | 751 |
| Printingand stationery | 29 | 29 |
| Payment to auditors | ||
| Audit fees | 19 | 15 |
| Tax audit fees | - | 2 |
| Certifcation work and other maters | 3 | 2 |
| Legal andprofessional fees3 | 575 | 679 |
| Advertisement and businesspromotion | 214 | 192 |
| Bank and other charges | 33 | 32 |
| Directors' sitingfees and Commission | 86 | 58 |
| Insurance charges | 188 | 112 |
| Subcontractingcharges | 20,620 | 15,822 |
| Life time expected credit loss | 266 | 271 |
| Staf recruitment expenses | 409 | 383 |
| Cost of Software Licenses4 | 2,299 | 1,156 |
| Miscellaneous expenses5 | 303 | 394 |
| Total | 27,553 | 21,430 |
1. Salary and allowances includes
Notes:
| For the year ended | For the year ended | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Non-recurring Employee beneft and severance costs | 328 | 424 |
| Enterprise Resource Planning (ERP) Transformation cost | 369 | 446 |
| 697 | 870 |
22 Finance costs
| 22 Finance costs | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Interest on lease liabilities | 377 | 284 |
| Others | 298 | 224 |
| Total | 675 | 508 |
- Rent comprises of
| es: Rent comprises of |
||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Expense related to short term leases | 131 | 114 |
| Expense related to low value asset | 1 | 2 |
| 132 | 116 |
-
Travelling and conveyance includes Enterprise Resource Planning (ERP) Transformation cost of INR 16 million and INR 24 million for the year ended December 31, 2025 and December 31, 2024 respectively.
-
Legal and professional fees includes
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Acquisition related costs | 170 | 117 |
| IPO related costs | - | 9 |
| Enterprise Resource Planning(ERP) Transformation cost | 142 | 251 |
| 312 | 377 |
-
Cost of Software Licenses fees includes Enterprise Resource Planning (ERP) Transformation cost of INR 125 million and INR 108 million for the year ended December 31, 2025 and December 31, 2024 respectively.
-
Miscellaneous expenses includes regulatory fees paid of INR 170 million for the year ended December 31, 2024.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
24 Depreciation and amortisation expense
| 24 Depreciation and amortisation expense | ||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Depreciation on Property,plant and equipment | 648 | 780 |
| Amortisation of RoU assets | 813 | 567 |
| Amortisation of Intangibles1 | 11 | 20 |
| Total | 1,472 | 1,367 |
Note:
- Includes amortisation of intangible assets acquired in business combination INR 10 million and INR 10 million for the year ended December 31 ,2025 and December 31 2024 respectively.
25 Earnings per share (EPS)
| 25 Earnings per share (EPS) | ||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| The components of basic and diluted EPS: | ||
| Netproft after tax | 7,796 | 7,840 |
| Weighted average outstanding equity shares considered for basic EPS (Refer Note 14.7.2)* |
608,142,430 | 607,188,187 |
| Basic earningsper share | 12.82 | 12.91 |
| Weighted average outstanding equity shares considered for basic EPS (Refer Note 14.7.2)* |
608,142,430 | 607,188,187 |
| Add: Efect of dilutive issue of stock options(Refer Note 14.7.2 and 14.7.3) | 9,826,840 | 2,598,588 |
| Weighted average outstanding equity shares considered for diluted EPS (Refer Note 14.7.2 and 14.7.3)* |
617,969,269 | 609,786,775 |
| Diluted earningsper share | 12.62 | 12.86 |
| Par valueper share in INR | 1.00 | 1.00 |
- Net of 1,673,129 treasury shares outstanding as at December 31, 2025 held by a controlled trust consolidated as a part of the Company.
26 Related party disclosures
| A | Names of relatedparties | Country |
|---|---|---|
| Promoter Group/Ultimate HoldingCompany (control exists) | ||
| Hexaware Global Limited | Mauritius | |
| HoldingCompany (control exists) | ||
| CA Magnum Holdings | Mauritius | |
| Other relatedparties(with whom the Companyhas entered into transactions) | ||
| Afiliate of Promoter | ||
| CA Sebright Investments(1) | Mauritius | |
| Carlyle Investment Management,L.L.C | United States of America | |
| Subsidiaries | ||
| Hexaware Technologies Inc. | United States of America | |
| Hexaware Technologies UK Limited | United Kingdom | |
| Hexaware Technologies Asia Pacifc Pte Limited | Singapore | |
| Hexaware Technologies GmbH. | Germany | |
| Hexaware Technologies Canada Limited | Canada | |
| Hexaware Technologies, Mexico S. De. R.L. De. C.V. | Mexico | |
| Hexaware Technologies LLC(2) | Russia | |
| Hexaware Technologies Saudi LLC | Saudi Arabia | |
| Hexaware Technologies HongKongLimited | HongKong | |
| Hexaware Technologies Nordic AB | Sweden |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
26 Related party disclosures (Continued)
| A | Names of relatedparties | Country |
|---|---|---|
| Hexaware Information Technologies(Shanghai)CompanyLimited | China | |
| MobiquitySoftech Private Limited | India | |
| Hexaware Al Balagh Technologies LLC | Qatar | |
| Hexaware Technologies SL (Private) Limited(3) | Sri Lanka | |
| Softcrylic LLC(4) | United States of America | |
| Softcrylic TechnologySolutions India Private Limited(4) | India | |
| Hexaware NoveltyTechnologies Ltd(5) | United Arab Emirates | |
| Hexaware Information Technologies SDN. BHD.(6) | Malaysia | |
| Hexaware Technologies Services(7) | Egypt | |
| Tech SMC Squared (GCC) India Private Limited(8) | India | |
| Hexaware Technologies Colombia S.A.S(9) | Colombia | |
| Cybersolve (I) Private Limited(12) | India | |
| Step-down Subsidiaries | ||
| MobiquityInc. | United States of America | |
| MobiquityVelocitySolutions, Inc | United States of America | |
| MobiquityCoöperatief U.A | Netherland | |
| MobiquityBV | Netherland | |
| MobiquityConsultingBV | Netherland | |
| SMC Squared LLC(8) | United States of America | |
| Tech SMC Square India Private Limited(8) | India | |
| Hexaware Technologies South Africa PtyLtd | South Africa | |
| Hexaware Technologies Belgium SRL | Belgium | |
| Hexaware Technologies ARG SAS | Argentina | |
| Hexaware Nevada, Inc.(10) | United States of America | |
| Softcrylic Technologies Inc.(11) | Canada | |
| Identityand Access solutions LLC(12) | United States of America | |
| IT Gliterz LLC(12) | United States of America | |
| IdentityAnd Access Solutions Canada Inc(12) | Canada | |
| B | KeyManagement Personnel (KMP) | |
| Executive Director and CEO | ||
| R Srikrishna | ||
| Non-Executive Directors and Independent Directors : | ||
| Milind Sarwate | ||
| Joseph Mclaren (Larry) Quinlan | ||
| Vivek Sharma (w.e.f. August 13, 2024) | ||
| Sukanya Kripalu (w.e.f. August 13, 2024) | ||
| Non-Executive Directors and Non-Independent Directors : | ||
| Michael Bender (upto August 12, 2024) | ||
| NeerajBharadwaj | ||
| Sandra JoyHorbach | ||
| Julius Michael Genachowski | ||
| Lucia De Fatima Soares | ||
| Kapil Modi | ||
| Shawn Albert Devilla |
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
26 Related party disclosures (Continued)
Notes:
- CA Sebright Investments (‘CAS’) being the affiliate of promoter, has covered certain identified employees of the Company under the Multiple Of Invested Capital (MOIC) plan, under which direct payments will be made upon satisfaction of specified conditions therein, at their discretion. The MOIC Plan was approved by the Board of Directors of the Company on May 3, 2022. There is no financial impact / burden to the Company for the payments to be made pursuant to MOIC.
During the year ended December 31, 2025, the company along with its subsidiaries paid an amount of INR 429 million (on behalf of CA Sebright Investments) to certain eligible employees. The said payment has been approved by board of directors of the company via shareholder’s approval in annual general meeting. The payments under the MOIC Plan do not form part of the remuneration payable by the group to these persons, nor there will be any financial burden on the group on account of this arrangement. The same has been recovered from CA Sebright during the year ended December 31, 2025.
-
Liquidated on February 21, 2024.
-
Formed on February 28, 2024.
-
Acquired on May 03, 2024.
-
Formed on August 13, 2024.
-
Incorporated on December 13, 2024
-
Incorporated on May 11, 2025
-
Acquired on July 17, 2025.
-
Incorporated on September 26, 2025
-
Incorporated on September 11, 2024 and liquidated on October 16, 2025
-
Acquired on May 03, 2024 and liquidated on October 29, 2025
-
Acquired on November 06, 2025.
C Details of transactions and balances with party wise details for transactions in excess of 10% of the total transactions
| Nature of | For the year ended | ||
| transactions | Name of the Related party and Relationship | December 31, 2025 | December 31, 2024 |
| Investment made in Equity |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware AL Balagh Technologies LLC | - | 3 | |
| Softcrylic LLC | - | 12,152 | |
| Softcrylic Technology Solutions India Private Limited | - | 165 | |
| Hexaware Information Technologies (Shanghai) Company Limited |
- | 12 | |
| Hexaware Technologies SL (Private) Limited | - | 8 | |
| Hexaware Novelty Technologies Ltd | - | 2 | |
| Hexaware Information Technologies Sdn. Bhd. | ^ | - | |
| Hexaware Technologies Services | 46 | - | |
| Tech SMC Square India Private Limited | ^ | - | |
Tech SMC Squared (GCC) India Private Limited |
1,230 | - | |
| Cybersolve (I) Private Limited | 380 | - | |
| 1,656 | 12,342 |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
26 Related party disclosures (Continued)
| Nature of | For the year ended | For the year ended | |
|---|---|---|---|
| transactions | Name of the Related party and Relationship | December 31, 2025 | December 31, 2024 |
| Redemption of Non Convertible Debenture |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 435 | 2,505 | |
| 435 | 2,505 | ||
| Accrual of Share based cost |
Ultimate HoldingCompany | ||
| Hexaware Global Limited | - | 74 | |
| - | 74 | ||
| Software and consultancy income |
Afiliate of Promoter | ||
| Carlyle Investment Management, LLC | 3,415 | 1,444 | |
| 3,415 | 1,444 | ||
| Subsidiaries includingStep-down Subsidiaries | |||
| Hexaware Technologies UK Limited | 4,379 | 4,838 | |
| Hexaware Technologies Belgium SRL | 1,728 | 1,447 | |
| Hexaware Technologies GmbH. | 600 | 1,326 | |
| Softcrylic LLC | 898 | - | |
| Others | 1,792 | 2,227 | |
| 9,397 | 9,838 | ||
| Software and development expenses- subcontracting charges |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 14,062 | 12,537 | |
| Others | 4,968 | 2,718 | |
| 19,030 | 15,255 | ||
| Rent Income | Subsidiaries includingStep-down Subsidiaries | ||
| Softcrylic Technology Solutions India Private Limited | 4 | - | |
| Others | ^ | - | |
| 4 | - | ||
| Rent Expense | Subsidiaries includingStep-down Subsidiaries | ||
| Mobiquity Softech Private Limited | 6 | - | |
| 6 | - | ||
| Security Deposit Received |
Subsidiaries includingStep-down Subsidiaries | ||
| Softcrylic Technology Solutions India Private Limited | 3 | - | |
| Others | ^ | - | |
| 3 | - | ||
| Reimbursement of cost to |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 153 | ^ | |
| Hexaware Technologies UK Limited | 10 | ^ | |
| Hexaware Technologies Belgium SRL | - | ^ | |
| Others | 2 | ^ | |
| 165 | 1 |
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
26 Related party disclosures (Continued)
| Nature of | For the year ended | For the year ended | |
|---|---|---|---|
| transactions | Name of the Related party and Relationship | December 31, 2025 | December 31, 2024 |
| Recovery of cost from | HoldingCompany | ||
| CA Magnum Holdings1 | 609 | 329 | |
| 609 | 329 | ||
| Subsidiaries includingStep-down Subsidiaries | |||
| Hexaware Technologies Inc. | 271 | 231 | |
| Hexaware Technologies UK Limited | 60 | 67 | |
| Others | 52 | 30 | |
| 383 | 328 | ||
| Corporate Guarantee Charges |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 21 | 29 | |
| Others | 1 | 1 | |
| 22 | 30 | ||
| Corporate Guarantee Given |
Hexaware AL Balagh Technologies LLC | - | 167 |
| - | 167 | ||
| Interest on Non Convertible Debenture |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 78 | 94 | |
| 78 | 94 | ||
| Remuneration to KMPs' and Directors |
Short term employee benefts | 13 | 9 |
| Post employee benefts | 2 | 2 | |
| Share based payment | - | 41 | |
| Commission and other benefts to non-executive directors2 |
86 | 62 | |
| 101 | 114 |
Note:
-
Transactions for the year ended December 31, 2025 and December 31, 2024 represents expenses incurred in relation to IPO that are recoverable by the Company from the selling shareholder.
-
Provision is made for commission, for the year ended December 31, 2025, payment of which is subject to adequacy of profits to be determined annually.
-
D Details of transactions and balances with party wise details for transactions in excess of 10% of the total transactions
Outstanding Balances
the total transactions Outstanding Balances |
the total transactions Outstanding Balances |
||
|---|---|---|---|
| As at | |||
| Name of the Related party and Relationship | December 31, 2025 | December 31, 2024 | |
| Investment in equity (Includingshare application money) (Refer to note 8) | 12,510 | 14,674 | |
| 12,510 | 14,674 | ||
| Investment in Non Convertible Debentures |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 1,348 | 1,712 | |
| 1,348 | 1,712 |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
26 Related party disclosures (Continued)
| Name of the Related party and Relationship | December 31, 2025 | December 31, 2024 | |
| Trade, other receivable and Accrual |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies UK Limited | 1,097 | 1,071 | |
| Hexaware Technologies Inc | 469 | 184 | |
| Hexaware Technologies GmbH | 121 | 368 | |
| Hexaware Technologies Saudi LLC | 545 | 492 | |
| Hexaware Technologies Belgium SRL | 356 | 358 | |
| Hexaware AL Balagh Technologies LLC | 288 | 361 | |
| Others | 279 | 170 | |
| 3,155 | 3,004 | ||
| Debenture Interest Receivable |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 7 | 7 | |
| 7 | 7 | ||
| Guarantee Charges Receivable |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 2 | 8 | |
| Hexaware Al Balagh Technologies LLC | ^ | 1 | |
| 2 | 9 | ||
| Trade payable - towards services , reimbursement of cost and Accrual |
Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc. | 2,284 | 2,597 | |
| Mobiquity Softech Private Limited | 874 | 772 | |
| Others | 771 | 552 | |
| 3,929 | 3,921 | ||
| Payable to / Provision for KMPs' |
75 | 47 | |
| 75 | 47 | ||
| Corporate Guarantee | Subsidiaries includingStep-down Subsidiaries | ||
| Hexaware Technologies Inc.1 | - | 2,911 | |
| Hexaware Al Balagh Technologies LLC | 180 | 171 | |
| 180 | 3,082 | ||
| Security Deposit Payable | Subsidiaries includingStep-down Subsidiaries | ||
| Softcrylic Technology Solutions India Private Limited | 3 | - | |
| Others | ^ | - | |
| 3 | - | ||
| Receivable from CA Magnum Holdings (includingaccruals)2 | - | 329 | |
| Receivable from/(Payable to) Carlyle Investment Management,L.L.C (includingaccruals and advance billing) |
24 | (166) |
Notes:
-
Disclosure in accordance with S. 186 of Companies Act, 2013 - Corporate Guarantee given to Hexaware Technologies Inc. towards loan taken from bank for the term of 3 years and in respect of deferred purchase consideration for the acquisition of Mobiquity Inc. for the term of 2 years.
-
Balance as at December 31, 2024 represents expenses incurred in relation to IPO of INR 329 million that were recoverable by the Company from the selling shareholder i.e. CA Magnum Holdings. The amount is recovered as at December 31, 2025.
372
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Financial Instruments
- (i) The carrying value / fair value of financial instruments (other than equity investment in subsidiaries and associates) by categories as at December 31, 2025 is as follows:
| Amortized cost |
Fair value through proft and loss |
Fair value through other comprehensive income |
Derivative instrument in hedging relationship |
Total carrying / fair value1 |
|
|---|---|---|---|---|---|
| Cash and cash equivalents | 6,741 | - | - | - | 6,741 |
| Other bank balances | 117 | - | - | - | 117 |
| Investments in mutual fund units | - | 1,446 | - | - | 1,446 |
| Trade receivables - Billed | 8,440 | - | - | - | 8,440 |
| Trade receivables - Unbilled | 4,705 | - | - | - | 4,705 |
| Other fnancial assets | 1,863 | - | - | 11 | 1,874 |
| Investment in Non-Convertible Debenture | 1,348 | - | - | - | 1,348 |
| Investments in equity shares | - | - | 5 | - | 5 |
| Total | 23,214 | 1,446 | 5 | 11 | 24,676 |
| Trade payables | 6,481 | - | - | - | 6,481 |
| Lease liabilities | 4,346 | - | - | - | 4,346 |
| Other fnancial liabilities | 3,960 | - | - | 1,671 | 5,631 |
| Total | 14,787 | - | - | 1,671 | 16,458 |
The carrying value / fair value of financial instruments (other than equity investment in subsidiaries and associate) by categories as at December 31, 2024 is as follows:
| Amortized cost |
Fair value through proft and loss |
Fair value through other comprehensive income |
Derivative instrument in hedging relationship |
Total carrying / fair value1 |
|
|---|---|---|---|---|---|
| Cash and cash equivalents | 7,763 | - | - | - | 7,763 |
| Other bank balances | 106 | - | - | - | 106 |
| Trade receivables - Billed | 8,810 | - | - | - | 8,810 |
| Trade receivables - Unbilled | 4,403 | - | - | - | 4,403 |
| Other fnancial assets | 1,324 | - | - | 89 | 1,413 |
| Investment in Non-Convertible Debenture | 1,712 | - | - | - | 1,712 |
| Investments in equity shares | - | - | 4 | - | 4 |
| Total | 24,118 | - | 4 | 89 | 24,211 |
| Trade payables | 5,947 | - | - | - | 5,947 |
| Lease liabilities | 4,037 | - | - | - | 4,037 |
| Other fnancial liabilities | 3,123 | 4,123 | - | 589 | 7,835 |
| Total | 13,107 | 4,123 | - | 589 | 17,819 |
Notes:
- Carrying amount of cash and cash equivalents, other bank balances, trade receivables, unbilled revenue, other financial assets, Investment in Non-Convertible Debentures, contingent consideration, trade payables, and other financial liabilities approximate the fair value because of their short term nature. Difference between carrying amounts and fair values of other financial assets and liabilities subsequently measured at amortised cost is not significant in each of the period presented.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Financial Instruments (Continued)
(ii) Fair value hierarchy
Fair value measurements are categorised into Level 1, 2 or 3 based on the degree to which the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, which are described as follows:
Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the measurement date;
Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or liability, either directly or indirectly; and
Level 3 inputs are unobservable inputs for the asset or liability
The following table presents fair value hierarchy of financial assets and liabilities measured at fair value on a recurring basis as at December 31, 2025:
| recurring basis as at December 31, 2025: | ||||
|---|---|---|---|---|
| Level I | Level II | Level III | Total | |
| Mutual fund units | 1,446 | - | - | 1,446 |
| Investments in equity shares | - | - | 5 | 5 |
| Derivative fnancial assets | - | 11 | - | 11 |
| 1,446 | 11 | 5 | 1,462 | |
| Derivative fnancial liabilities | - | 1,671 | - | 1,671 |
| Contingent consideration | - | - | - | - |
| - | 1,671 | - | 1,671 |
The following table presents fair value hierarchy of financial assets and liabilities measured at fair value on a recurring basis as at December 31, 2024:
| Level I | Level II | Level III Total |
||
|---|---|---|---|---|
| Investments in | equity shares | - | - | 4 4 |
| Derivative fnancial assets | - | 89 | - 89 |
|
| - | 89 | 4 93 |
||
| Derivative fnancial liabilities | - | 589 | - 589 |
|
| Contingent consideration | - | - | 4,123 4,123 |
|
| - | 589 | 4,123 4,712 |
||
| Type | Valuation Technique | Signifcant unobservable inputs |
Inter relationship between signifcant unobservable inputs and fair value |
|
| Contingent consideration |
Discounted cash fow: The valuation model considers the present value of expected |
1. Forecasted Revenue and Gross Proft |
Any change (increase/ decrease) in the signifcant |
|
| payment discounted using a risk adjusted | unobservable inputs would | |||
| discount rate. The expected payment is | 2. Risk Adjusted | Discount rate | entail corresponding change | |
| determined by considering the possible scenarios of forecast Revenue, Gross Proft |
in contingent consideration payable |
|||
| and the amount to be paid under each scenario | ||||
| and the probability of each scenario. |
374
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Financial Instruments (Continued)
Movement of contingent consideration payable
| Movement of contingent consideration payable | ||
|---|---|---|
| As at | ||
| December 31,2025 | December 31,2024 | |
| Balance at the beginningof theyear | 4,123 | - |
| Add : Recognised duringtheyear | - | 3,857 |
| Add : Interest on contingent consideration | 149 | 159 |
| Less: Amountpaid | (556) | - |
| Less: Earnout no longerpayable adjusted to investment | (3,820) | - |
| Add: Exchange rate diference | 104 | 107 |
| Balance at the end of theyear | - | 4,123 |
During the year ended December 31, 2025, the Compay has adjusted earnout no longer payable against investment towards acquisition of business amounting to INR 3,820 million (Previous year : Nil) based on a settlement agreement and expected payout re-assessed based on the actual performance for the applicable period of the business acquired.
(iii) Financial risk management
The Company has identified the risks under verticals like Geographic and client concentration risk, credit risk, foreign currency fluctuation risk and liquidity risk. The Company has formulated policies, procedures and strategies for managing risks which is affirmed by the global CEO and CFO, after consultation with all business units, functions and department heads.
Geographic and client concentration risk
During the year ended December 31, 2025, Americas contributed 75.76 % (December 31, 2024 - 71.95 %) of the Company’s total revenue. The Company continues to expand its global footprint to diversify geographic concentration though Americas remains largest market for the IT industry. The Company’s exposure to the US regions is in line with the global industry practices. The Company will continue to invest in the region. There are a number of other growth factors in Americas such as favour for capitalism, highest per capita income, innovation driven culture and focus to retain high end work that allow us to identify and address the pockets of inefficiencies in the most optimum way.
During the year ended December 31, 2025, 46.32 % of the revenue for the year is generated from top 10 clients (December 31, 2024 - 46.21 %). Any loss or major downsizing by these clients may impact Company’s profitability. Further, excessive exposure to particular clients will limit Company’s negotiating capacity and expose us to higher credit risk.
The Company is able to maintain a diversified high quality client roster that can be accessed through the depth of relationships with existing clients.
The Company’s growth strategy involves a mix of new client addition and mining the accounts of existing clients. As the Company adds more clients and grow revenues from the existing clients, it reduces dependence on the large clients. Moreover, large clients allow quick scaling up of revenues and they come with higher margins due to lower associated cost and higher cost predictability.
Credit Risk
Since most of Company’s transactions are done on credit, the Company is exposed ,to credit risk on accounts receivable. Any delay, default or inability on the part of the client to pay on time will expose the Company to credit risk and can impact profitability. Company’s maximum credit exposure is as below:
| risk and can impact proftability. Company’s maximum credit exposure is | as below: | as below: |
|---|---|---|
| As at | ||
| December 31,2025 | December 31,2024 | |
| Trade receivables - Billed(Gross) | 8,440 | 8,810 |
| Trade receivables – Unbilled | 4,705 | 4,403 |
| Contract Assets | 2,553 | 1,069 |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Financial Instruments (Continued)
The Company has adopted an effective receivable management system to control the Days’ Sales Outstanding (DSO). Refer to note 12 for the age wise analysis of trade receivables that are not due as well as past due and allowance for the doubtful receivables.
Top 10 customer dues contribute 44 % of the total outstanding as at December 31, 2025 ( 46 % as at December 31, 2024).
Cash and cash equivalents and mutual funds are neither past due nor impaired. Cash and cash equivalents include deposits with banks and financial institution with high credit-ratings assigned by credit-rating agencies. The investment in liquid mutual fund units are measured at fair value through profit and loss.
(iv) Foreign Currency fluctuations Risk
Foreign exchange fluctuations is one of the key risks impacting our business. The offshore part of the revenue remains exposed to the risk of Rupee appreciation which is functional currency of the Company vis-a-vis the US Dollar, the Euro and other foreign currencies, as largely, the costs incurred are in Indian Rupees and the revenue/ inflows are in foreign currencies. The contracts we enter into with our customers tend to run across several years and many of these contracts are at fixed rates, therefore any appreciation in the Indian rupee vis-à-vis foreign currencies will affect our margins.
The Foreign Exchange Risk Management Policy authorized by the of the Board who takes these circumstances into account and authorizes hedging on a systematic basis. These risks have been effectively addressed by the processes and controls laid out in the Foreign Exchange Risk Management Policy. The hedge ratio assigned to the exposures depends on the time horizon in which they fall, the near term exposures get a higher ratio whereas the farther exposures get a lower ratio. This graded approach ensures that hedges are spread across the hedge horizon in a tapered down manner. The exposure as indicated below is net of derivative contracts entered into by the Company.
The following table analyses foreign currency risk from financial instruments as at December 31, 2025 & 2024:
| Net fnancial assets (A) |
Net fnancial liabilities (B) |
Net assets/ (liabilities) (A-B) |
|
|---|---|---|---|
| As at December 31, 2025 | |||
| USD | 7,822 | 3,811 | 4,011 |
| EUR | 412 | 349 | 63 |
| GBP | 1,350 | 548 | 802 |
| Others1 | 2,190 | 117 | 2,073 |
| Net fnancial assets (A) |
Net fnancial liabilities (B) |
Net assets/ (liabilities) (A-B) |
|
| As at December 31, 2024 | |||
| USD | 11,321 | 8,146 | 3,175 |
| EUR | 593 | 262 | 331 |
| GBP | 636 | 22 | 614 |
| Others1 | 2,057 | 273 | 1,784 |
10% depreciation/appreciation of the respective foreign currencies vis-a-vis functional currency of the Company would result in the increase/ decrease in Company’s profit before tax approximately by INR 695 million and INR 590 million for the year ended December 31, 2025 and December 31, 2024 respectively.
Notes
- 1 Others include currencies such as Singapore Dollars, Canadian Dollars, United Arab Emirates Dirhams, Philippine Pesos, Japanese Yen, Australian Dollars etc.
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Financial Instruments (Continued)
The Company uses derivative financial instruments such as foreign exchange forward contracts to mitigate the risk of changes in foreign exchange rates on trade receivables and forecasted cash flows denominated in certain foreign currencies. The Company had outstanding hedging instrument in the form of foreign currency forward contracts as at:
Currency hedge (sell contracts)
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| USD | 485 | 449 |
| EURO | 30 | 32 |
| GBP | 39 | 46 |
The weighted average forward rate for the hedges outstanding as at December 31, 2025 is INR 89.47, INR 101.92 and INR 115.92 (As at December 31, 2024 - INR 86.37, INR 95.29 and INR 109.09) for USD, EUR and GBP, respectively. The hedges mature over the eight quarters.
10% depreciation/appreciation of the respective foreign currencies with respect to closing exchange rate would result in the increase/ decrease in Company’s profit and loss approximate by INR 629 millions and INR 565 millions for the year ended December 31, 2025 and December 31, 2024 respectively.
The movement in accumulated other comprehensive income on account of derivatives designated as cash flow hedges is as under:
| hedges is as under: | ||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| Balance at the beginningof the year | (364) | (72) |
| Less: Net gains/(Loss) transferred to statement of proft or loss on occurrence of forecasted hedge transaction |
778 | 68 |
| Add: Changes in the fair value of the efective portion of outstanding cash fow hedges |
(1,749) | (433) |
| Less: Deferred tax | 223 | 73 |
| Balance at the end of the year | (1,112) | (364) |
There were no material hedge ineffectiveness for the Year ended December 31, 2025 and December 31, 2024
(v) Liquidity risk
The Company needs continuous access to funds to meet short and long term strategic investments. The Company’s inability to meet such requirements in stipulated period may hamper growth plan and even ongoing operations. Further, the Company’s inability to quickly convert assets into cash without incurring any material loss will expose it to liquidity risks.
Over the years, the Company has increased its liquidity position by managing its DSO and maintaining high cash / bank balance and investments.
As at December 31, 2025 the Company had total cash, bank balance and current investments of INR 9,687 millions (December 31, 2024 : INR 8,325 millions) which constitutes approximately 17 % (December 31, 2024 : 12 %) of total assets.
The tables below provide details of the contractual maturities of significant financial liabilities as at:
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
27 Financial Instruments (Continued)
| As at December 31, 2025 | Less than 1year |
1-2 years | 3-5 years | Beyond 5years |
Total |
|---|---|---|---|---|---|
| Lease Liabilities | 1,081 | 1,050 | 2,307 | 1,469 | 5,907 |
| Trade and otherpayables | 6,481 | - | - | - | 6,481 |
| Foreign currencyderivative liabilities | 1,198 | 473 | - | - | 1,671 |
| Others(Refer to note 15) | 3,949 | 11 | - | - | 3,960 |
| Total | 12,709 | 1,534 | 2,307 | 1,469 | 18,019 |
| As at December 31, 2024 | Less than 1year |
1-2 years | 3-5 years | Beyond 5years |
Total |
| Lease Liabilities | 979 | 939 | 2,365 | 1,113 | 5,396 |
| Trade and otherpayables | 5,947 | - | - | - | 5,947 |
| Foreign currencyderivative liabilities | 369 | 220 | - | - | 589 |
| Others(Refer to note 15) | 5,243 | 2,003 | - | - | 7,246 |
| Total | 12,538 | 3,162 | 2,365 | 1,113 | 19,178 |
(vi) Interest rate risk
The Company does not have any debt. The balances with banks is in the form of fixed interest rate deposits. Accordingly, the Company is not exposed to significant interest rate risk.
(vii) Capital management
The Company’s objective for capital management is to maximize shareholder value, safeguard business continuity and support the growth of the Company. The Company determines the capital requirement based on annual operating plans and long-term and other strategic investment plans. The Company is not subject to any externally imposed capital requirements.
28 Share Based Compensation
-
a) The Nomination and Remuneration Committee (‘Committee’) of the Company administers the stock options plans viz. ESOP 2008, 2015 and 2024 plan. Under the plans, the employees of the holding Company as well as its subsidiaries are granted options/ Restricted Stock Units (RSUs) entitling them to one equity share of face value of INR 1 each for each option/RSU granted. Exercise price is the price determined by the Committee. Exercise price is the price determined by the Committee. The options / RSUs vest over a period of 1 to 6 years from the date of grant which could be time based, performance based or event based. The maximum time available to exercise upon vesting is 3 years.
-
b) The particulars of number of options/RSUs granted and lapsed under the aforementioned Schemes are tabulated below. Refer Note 14.7.2 for information on share split.
| Particulars | ESOP - 2008 ESOP - 2015 ESOP - 2024 Total |
|---|---|
| Options/ RSU’s (nos.) Weighted ex. Price per share(INR) RSU’s (nos.) Weighted ex. Price per share(INR) RSU’s (nos.) Weighted ex. Price per share(INR) Options/ RSU’s (nos.) Weighted ex. Price per share(INR) |
|
| Outstanding at the beginning of the year |
- - 247,424 1.00 20,838,300 383.01 21,085,724 378.53 |
| (4,464) (1.00) (1,087,906) (1.00) - - (1,092,370) (1.00) |
|
| Granted during year | - - - - 1,456,460 383.71 1,456,460 383.71 |
| - - - - (21,526,100) (383.00) (21,526,100) (383.00) |
|
| Exercised during the year |
- - 236,324 1.00 1,561,871 382.50 1,798,195 332.36 |
| (4,464) (1.00) (722,622) (1.00) - - (727,086) (1.00) |
|
| Lapsed during the year |
- - 11,100 1.00 2,048,538 383.89 2,059,638 381.83 |
| - - (117,860) (1.00) (687,800) (382.50) (805,660) (326.69) |
|
| Outstanding at the year end |
- - - - 18,684,351 383.01 18,684,351 383.01 |
| - - (247,424) (1.00) (20,838,300) (383.01) (21,085,724) (378.53) |
|
| Exercisable as at the year end |
- - - - 4,776,839 382.57 4,776,839 382.57 |
| - - (247,424) (1.00) - - (247,424) (1.00) |
Previous year figures are given in bracket.
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Hexaware Technologies Limited
Annual Report 2025
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
28 Share Based Compensation (Continued)
-
c) The weighted average share price of options/RSUs exercised on the date of exercise was INR 763.82 per share and INR 387.34 per share for the year ended December 31, 2025 and December 31, 2024, respectively.
-
d) Range of exercise price and weighted average remaining contractual life (in months) for the options outstanding:
| Range of exercise price | As at | As at | As at |
|---|---|---|---|
| December 31, 2025 | December 31, 2024 | ||
| Options/ RSU’s (Nos) |
Life | Options/ RSU’s (Nos) Life |
|
| 1.00 | - | - | 247,424 6.9 |
| 382.50 | 17,618,991 | 36.0 | 20,613,800 45.3 |
| 383.00 | 872,860 | 52.2 | - - |
| 430.00 | 192,500 | 54.1 | 224,500 64.5 |
| Total | 18,684,351 | 21,085,724 |
- e) The fair values of the options/RSU’s granted in year 2025 are determined using Black Scholes Option pricing model using following assumptions:
| model using following assumptions: | |
|---|---|
| Particulars | Year 2025 |
| Weighted Average fair value (INR) | 88.36 - 193.76 |
| Weighted Average share price (INR) | 298.28 - 725.20 |
| Dividend Yield (%) | 2.35 |
| Expected Life (years) | 2.50 - 7.19 |
| Risk free interest rate (%) | 3.98 - 4.00 |
| Volatility (%) | 36.59 - 45.53 |
The expected volatility is determined based on historical volatility during a period equivalent to the expected term of RSU granted.
- f) The Ultimate Holding company Hexaware Global Limited (earlier known as CA Campine Limited) had granted ESOP to employees of the Company. The said grants allowed eligible employee to opt for one share of Hexaware Global Limited for each option held upon vesting which could be time based, performance based or event based. The exercise price for the option was USD 7 per share, weighted average estimated fair value was approximately USD 1.10 per option and remaining weighted average life was approximately 50 months.
The Company had recognized INR 74 million as estimated cost for such ESOPs granted in the statement of profit and loss during the year ended December 31, 2024.
In May’24, Hexaware Global Limited’s ESOP plan was cancelled and was replaced by granting options of Hexaware Technologies Limited. The said grants will allow eligible employee to opt for one share of Hexaware Technologies Limited for each option held upon vesting which could be time based, performance based or event based. Refer note 28 (b) to 28 (e) for details.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Employee benefit plans
i) Provident Fund, Superannuation Fund and other similar funds
During the year ended December 31, 2024, the company had filed application for surrender of the provident fund held with Hexaware Technologies Limited Employees Provided Fund Trust (the ‘Trust’). Entire amount payable towards Provident fund including interest has been transferred to EPFO. From March'24 onwards, in respect of all employees contribution is being made to the Government administered Employee Provident and Pension Fund.
Until February'24 both the employees and the Company made monthly contributions to the Provident Fund Plan equal to a specified percentage of the covered employee’s salary to the Trust.The interest rate payable by the Trust to the beneficiaries every year is Government notified rate. The Company had an obligation to make good the short fall, if any, between the return from the investments of the trust and the notified interest rate.
Certain employees of the Company are entitled to benefits under the superannuation plan, a defined contribution plan. The Company makes quarterly voluntary contributions under the superannuation plan to LIC based on a specified percentage of each covered employees salary and recognises such contributions as an expense when incurred and has no further obligation to the plan beyond such contributions.
During the year, the Company has recognized expenses towards contributions to provident fund and other funds and superannuation funds of INR 1,384 million (previous year INR 1,265 millions ) and INR 58 million (previous year INR 65 Million ), respectively.
ii) Gratuity Plan
The Company makes annual contribution to the Employee’s Company Gratuity Assurance Scheme, administered by the Life Insurance Corporation of India (‘LIC’) and Aditya Birla Sunlife Insurance Company Ltd, a funded defined benefit plan for qualifying employees. The scheme provides for lump sum payment to vested employees at retirement, death while in employment or on termination of employment based on completed years of service or part thereof in excess of six months. Vesting occurs on completion of five years of service.
The following table sets out the status of the gratuity plan
| The following table sets out the status of the gratuity plan | ||
|---|---|---|
| For the year ended | ||
| Particulars | December 31, 2025 | December 31, 2024 |
| Change in Defned Beneft Obligation | ||
| Openingdefned beneft obligation | 1,380 | 1,088 |
| Current service cost | 351 | 263 |
| Past service cost (Refer note 39B) | 767 | - |
| Interest cost | 90 | 71 |
| Adjustment for remeasurement of defned beneft plan | ||
| - Actuarial loss/(gains) arisingfrom change in fnancial assumptions |
91 | 48 |
| - Actuarial loss/(gains) arisingfrom change in demographical assumptions |
- | - |
| - Actuarial loss/(gains) arisingon account of experience changes |
(114) | (4) |
| Benefts paid | (89) | (86) |
| Closingdefned beneft obligation (A) | 2,476 | 1,380 |
| Change in the Fair Value of Assets | ||
| Openingfair value of plan assets | 699 | 316 |
| Interest on plan assets | 53 | 32 |
| Remeasurement due to actual return on plan assets less interest on plan assets | (18) | 17 |
| Contribution by employer | - | 420 |
| Benefts paid | (89) | (86) |
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Employee benefit plans (Continued)
| Employee beneft plans (Continued) | ||
|---|---|---|
| For the year ended | ||
| Particulars | December 31, 2025 | December 31, 2024 |
| Closingfair value of plan assets (B) | 645 | 699 |
| Net liability as per actuarial valuation (A-B) | 1,831 | 681 |
| Expense charged to statement of proft and loss: | ||
| Current service cost | 351 | 263 |
| Past service cost | 767 | - |
| Net Interest on defned beneft plan | 37 | 39 |
| Total included in Employment Beneft expenses | 1,155 | 302 |
| Amount recognised in other comprehensive income: | ||
| Remeasurement of defned beneft plan due to - |
||
| - changes in fnancial assumptions |
91 | 48 |
| - changes in demographical assumptions |
- | - |
| - Experience adjustments |
(114) | (4) |
| - Actual return on plan assets less interest on plan assets |
18 | (17) |
| Total amount recognised in other comprehensive income | (5) | 27 |
| Actual return on plan assets | 35 | 49 |
| Category of assets - Insurer Managed Fund # | 645 | 699 |
Since the investments are held in the form of deposit with the Insurer Managed funds, these are not volatile, the market value of assets is the cost value of assets and has been accordingly considered for the above disclosures.
The Company is expected to contribute INR 460 Million to gratuity funds in next year.
| Fiil ti t th lti dt | For the year ended | For the year ended |
|---|---|---|
| nanca assumpons a e vauaon ae | December 31, 2025 | December 31, 2024 |
| Discount rate * | 6.40% | 6.85% |
| Rate of increase in compensation levels of covered employees ** | 7.5% to 10% | 7.5% to 10% |
- The discount rate is primarily based on the prevailing market yields of Indian government securities for the estimated term of the obligations.
** The estimates of future salary increases considered in actuarial valuation takes into account the inflation, seniority, promotions and other relevant factors.
The following table summarises the impact in percentage terms on the reported defined benefit obligation at the end of the reporting period arising on account of an increase or decrease in the reported assumption by 50 basis points:
| basis points: | ||
|---|---|---|
| Impact on defned beneft obligation | For the year ended December 31, 2025 | |
| Discount Rate | Salary Escalation Rate | |
| Increase in 50 bps | -2.54% | 2.37% |
| Decrease in 50 bps | 2.67% | -2.31% |
| Impact on defned beneft obligation | For the year ended December 31, 2024 | |
| Discount Rate Salary Escalation Rate |
||
| Increase in 50 bps | -2.45% 2.53% |
|
| Decrease in 50 bps | 2.57% -2.43% |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
29 Employee benefit plans (Continued)
Projected plan cash flow
The table below shows the expected cash flow profile of the benefits to be paid to the current membership of the plan based on past service of the employees as at the valuation date.
| plan based on past service of the employees as at the valuation date. | ||
|---|---|---|
| Maturity profle | December 31, 2025 | December 31, 2024 |
| Year 1 | 446 | 255 |
| Year 2 | 359 | 232 |
| Year 3 | 326 | 206 |
| Year 4 | 296 | 198 |
| Year 5 | 250 | 163 |
| Thereafter | 1,730 | 1,022 |
| Weighted Average duration to the payment | 5.22 years | 5.05 years |
30 Segments
In accordance with Ind AS 108 ‘Operating Segment’, the Company has disclosed Segment information on consolidated basis for the year ended December 31, 2025 which is available as part of the audited consolidated financial statements of the Company.
31 Corporate Social Responsibility
-
a Gross amount required to be spent by the Company is INR 185 million and INR 165 million for the year ended December 31, 2025 and December 31, 2024, respectively.
-
b Amount spent during the year on :
| Amount spent during the year on : | |||
|---|---|---|---|
| Particulars | For the year ended December 31, 2025 | ||
| Amount Paid | Amount yet to be paid |
Total | |
| (i) Construction/acquisition of any asset | - | - | - |
| (ii) On purposes other than (i) above1 | 187 | - | 187 |
| Total amount spent duringthe year | 187 | - | 187 |
| Particulars | For the year ended December 31, 2024 | ||
| Amount Paid Amount yet to be paid Total |
|||
| (i) Construction/acquisition of any asset | - - - |
||
| (ii) On purposes other than (i) above | 165 - 165 |
||
| Total amount spent duringthe year | 165 - 165 |
The nature of corporate social responsibility activities undertaken by the Company for the year ended December 31, 2025 and 2024 includes work in the area of education, woman empowerment, environment, health and sanitation, sports and skill development.
Note:
- The Company spent a total of INR 187 Million in 2025. As per Section 135(5) of the Companies Act, 2013 read with Companies (Corporate Social Responsibility) Rules, 2014 , the Company was required to spend INR 185 Million as CSR expenditure in 2025. Thus, the excess amount spent by the Company i.e., INR 2 Million is available for a set-off in subsequent year.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
32 Disclosure pursuant to amount due to Micro, Small and Medium enterprises is as under:
| As at | As at | |
|---|---|---|
| December 31, 2025 | December 31, 2024 | |
| Amount due to vendor | 73 | 52 |
| Principal amount paid (includes unpaid beyond the appointed date) | 3 | 3 |
| Interest due and paid /payable for the year | ^ | ^ |
| Interest accrued and remainingunpaid | ^ | ^ |
Dues to Micro, Small and Medium enterprises have been determined to the extent such parties have been identified on the basis of information collected by the management.
33 Commitments and contingencies
a Capital commitments
- Estimated amount of contracts remaining to be executed on capital account and not provided for (Net of advances) as at December 31, 2025 and 2024 is INR 1,104 millions and INR 866 millions respectively.
b Contingencies
| Contingencies | ||
|---|---|---|
| As at | ||
| December 31, 2025 | December 31, 2024 | |
| Disputed Liabilities not provided for | ||
| a) Income Tax | - | - |
| b) Claims against the Company not acknowledged as debts (Gross of tax) | - | - |
The above does not include obligations resulting from customer claims, show case notices, regulatory inquiries, legal pronouncements and other judicial interpretations, having financial impact in respect of which the Company generally performs the assessment based on the external legal opinion and the amount of which cannot be reliably estimated.
34 Relationship with the struck off companies
Transactions and Balances with struck off companies:
| Relationship with the struck of companies Transactions and Balances with struck of companies: |
|||
|---|---|---|---|
| Name of struck of company Nature of Transaction |
Transactions during the year December 31, 2025 |
Balance outstanding As at December 31, 2025 |
Transactions during the year December 31, 2024 Balance outstanding As at December 31, 2024 |
| Hundalani Finance And Leasing Company Limited Shareholders - Interim dividend |
^ | - | ^ - |
| Unickon Fincap Private Limited Shareholders - Interim dividend |
^ | ^ | ^ ^ |
| IDAFA Investments Private Limited Shareholders - Interim dividend | - | - | ^ ^ |
| Vaishak Shares Limited Shareholders - Interim dividend |
^ | ^ | ^ - |
| Home Trade Limited Shareholders - Interim dividend |
^ | 1 | ^ 1 |
| Skan Packaging and investments Pvt Ltd Shareholders - Interim dividend |
- | - | - ^ |
| Mascon Global Limited Shareholders - Interim dividend |
- | - | ^ ^ |
| S R K Enterprises Private Ltd Shareholders - Interim dividend |
- | - | ^ - |
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
- 35 Supplementary Information - Extract of statement of Profit and Loss (before other comprehensive income) in USD million
comprehensive income) in USD million |
||
|---|---|---|
| For the year ended | ||
| December 31, 2025 | December 31, 2024 | |
| INCOME | ||
| Revenue from operations | 846.0 | 752.3 |
| Other income1 | 2.0 | 5.9 |
| TOTAL INCOME | 848.0 | 758.2 |
| EXPENSES | ||
| Employee benefts expense2,3 | 376.9 | 354.6 |
| Finance costs | 7.7 | 6.0 |
| Depreciation and amortisation expense4 | 16.8 | 16.3 |
| Other expenses5 | 315.3 | 255.6 |
| TOTAL EXPENSES | 716.7 | 632.5 |
| PROFIT BEFORE EXCEPTIONAL ITEMS AND TAX | 131.3 | 125.7 |
| Exceptional Items | ||
| Impact of new Labour Codes (Refer Note 39B) | 11.5 | - |
| PROFIT BEFORE TAX | 119.8 | 125.7 |
| Tax expense | 29.8 | 21.9 |
| PROFIT FOR THE YEAR | 101.5 | 103.8 |
The standalone financial statements have been prepared in Indian rupees, the national currency of India and the functional currency of the Company. For the purpose of alignment with internal reporting, instead of the supplementary information mentioned above, certain financial information consisting of extract of the Statement of Profit and Loss (before other comprehensive income) as included in the table above, has been translated into United States dollars using the monthly closing exchange rate (mentioned in table below) as published by FEDAI and included in the standalone financial statements. The standalone financial statements, have been prepared with reference to rates, where applicable, in accordance with requirements of Ind AS 21.
Monthly closing rates published by FEDAI:
| Monthly closing rates published by FEDAI: | ||
|---|---|---|
| Month | 2025 | 2024 |
| January | 86.6100 | 83.0475 |
| February | 87.5000 | 82.9175 |
| March | 85.4750 | 83.4050 |
| April | 84.4925 | 83.4300 |
| May | 85.5825 | 83.4675 |
| June | 85.7600 | 83.3875 |
| July | 87.6000 | 83.7250 |
| August | 88.2000 | 83.8675 |
| September | 88.7925 | 83.7975 |
| October | 88.7700 | 84.0800 |
| November | 89.4625 | 84.4875 |
| December | 89.8750 | 85.6200 |
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
- 35 Supplementary Information - Extract of statement of Profit and Loss (before other comprehensive income) in USD million (Continued)
Notes:
- Other income
| es: Other income |
||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Exchange Gain/(Loss) | (4.0) | 0.4 |
| (4.0) | 0.4 | |
| Employee benefts expense | ||
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Employee stock option compensation cost | 1.5 | 1.8 |
| 1.5 | 1.8 | |
| Employee benefts expense | ||
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Non-recurringEmployee beneft and severance costs | 3.8 | 5.1 |
| Enterprise Resource Planning(ERP) Transformation cost | 4.2 | 5.3 |
| 8.0 | 10.4 |
-
Employee benefits expense
-
Employee benefits expense
-
Depreciation and amortisation expense
| Depreciation and amortisation expense | ||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Amortisation of intangible assets acquired in business combination | 0.1 | 0.1 |
| 0.1 | 0.1 |
- Other expenses
| Other expenses | ||
|---|---|---|
| For theyear ended | ||
| December 31, 2025 | December 31, 2024 | |
| Acquisition related costs | 2.0 | 1.4 |
| IPO Related Costs | - | 0.1 |
| Enterprise Resource Planning(ERP) Transformation cost | 3.3 | 4.6 |
| RegulatoryFeespaid | - | 2.0 |
| 5.3 | 8.1 |
- 36 In the Business Process Services (BPS) business, while providing customer support services to an e-commerce client, seven employees are suspected to have undertaken unauthorized and fraudulent refund transactions amounting to INR 48 million. The actions by these employees were undertaken in the course of providing refund services for the e-commerce client. These actions have not had any material impact on the profits of the Company. Nevertheless, the Company has on April 5, 2025 filed an FIR against these seven employees and terminated the employment. The Company continues to provide services to the customer.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
38 Additional Regulatory Information - Financial ratios
| Ratio | Numerator | Denominator | Current | Previous | % variance |
|---|---|---|---|---|---|
| year | year | ||||
| Current ratio (in times) | Total Current Assets | Total Current Liability | 1.68 | 1.55 | 8% |
| Debt-equity ratio (in times) | Debt includinglease liabilities | Total Equity | 0.13 | 0.13 | 0% |
| Debt service coverage ratio (in times) |
Earning for Debt Service = Net Proft after taxes + Non-cash |
Debt service = Interest, lease and principal repayments |
9.27 | 10.43 | -11% |
| operating expenses + Interest+ | |||||
| Other non-cash adjustments | |||||
| Return on equity ratio | Proft for the year - preference | Average total equity | 24.32% | 26.03% | -7% |
| (in %) | dividend | ||||
| Trade receivables turnover | Revenue from operations | Average trade receivables | 5.01 | 4.87 | 3% |
| ratio (in times) | (including unbilled receivables | ||||
| and contract asset) | |||||
| Trade payables turnover | Other operating expenses | Average trade payables | 4.39 | 4.07 | 8% |
| ratio (in times) | (net of doubtful debts) | ||||
| Net capital turnover ratio | Revenue from operations | Average working capital (Total | 7.24 | 5.40 | 34% |
| (in times)1 | current assets less Total | ||||
| current liabilities) | |||||
| Net proft ratio (in %) | Proft for the year | Revenue from operations | 10.55% | 12.47% | -15% |
| Return on capital employed | Proft before interest and tax | Tangible Net Worth + Debt | 30.09% | 30.72% | -2% |
| (in %) | (including lease liability) + | ||||
| Deferred Tax Liability |
(1) The net capital turnover ratio has been improved due to increase in revenue by 18% in current year and increase in current liabilities by 62% in year 2024 as compared to 2023.
39 Other updates
-
A The Company has a process whereby periodically all long term contracts (including derivative contracts) are assessed for material foreseeable losses. At the end of the reporting period end, the Company has reviewed and ensured that adequate provision as required under any law / accounting standards for material foreseeable losses on such long term contracts (including derivative contracts) has been made in the books of account.
-
B On November 21, 2025, the Government of India notified the four Labour Codes - the Code on Wages, 2019, the Industrial Relations Code, 2020, the Code on Social Security, 2020, and the Occupational Safety, Health and Working Conditions Code, 2020 (‘Labour Codes’) which consolidate twenty-nine existing labour laws into a unified framework governing employee benefits during employment and post-employment. The Ministry of Labour & Employment published draft Central Rules and FAQs to enable assessment of the financial impact due to changes in regulations. The Company has assessed and disclosed the additional cost impact of these changes on the basis of the best information available, consistent with the guidance provided by the Institute of Chartered Accountants of India. Considering the materiality and regulatory-driven, non-recurring nature of this impact, the Company has presented such incremental impact as “Impact of new Labour Codes” under “Exceptional items” in the statement of profit and loss for the quarter and year ended December 31, 2025. The incremental impact consisting of additional gratuity provision of INR 767 million and provision towards compensated absences of INR 266 million primarily arising due to change in definition of wage under the aforesaid codes. The Company continues to monitor the finalisation of Rules and clarifications by the relevant Government on Labour Codes and would provide appropriate accounting effect based on such developments as needed.
-
37 During the year ended December 31, 2025, the Company received a notice from Natsoft Corporation and Updraft LLC (“Plaintiff”), for alleged infringement of certain patents and breach of contract by the Company and its material subsidiary “Hexaware Technologies Inc”. The Plaintiff has claimed USD 500 million. The Company has filed motion to dismiss the infringement claim filed by Natsoft Corporation and Updraft LLC in United States District Court, Northern District of Illinois, Eastern Division. Based on the assessment, the Company believes that the complaint is without any merit and is unlikely to result in an adverse order and, accordingly, does not expect the same to have any material financial impact on the Company.
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Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
39 Other updates (Continued)
-
C On July 17, 2025, the Company along with its wholly owned subsidiary Hexaware Technologies Inc. acquired 100% ownership interest of SMC Squared, LLC and its subsidiaries (together referred as “SMC”). With this acquisition, Hexaware gains established GCC expertise, capability to extend SMC’s offerings to our broader client base, including existing Hexaware customers, enhanced value proposition by integrating SMC’s GCC setup capabilities with Hexaware’s strengths in AI, analytics, cloud transformation, modernization, and enterprise platforms. This collaboration combines SMC’s deep GCC expertise with Hexaware’s technology- led delivery model to offer world-class GCC operations and attract top-tier tech talent.
-
D On November 06, 2025, the Company along with its wholly owned subsidiaries acquired 100% ownership interest of Identity And Access Solutions LLC and its subsidiaries along with Identity And Access Solutions Canada, Inc. and IT Glitterz LLC (together referred as “CyberSolve”). By acquiring CyberSolve, Hexaware strengthen AI-led Cybersecurity Capabilities and taps the fast-expanding IAM market. The acquisition positions Hexaware as a cybersecurity partner and the strong enterprise customer logos provides potential cross sell / expansion opportunities.
E Merger:
- a) In US: Mobiquity Velocity Solutions Inc and Mobiquity Inc (both being wholly owned step-down subsidiaries of the company ) were merged into Hexaware Technologies Inc (wholly owned subsidiary of the Company) with effect from January 01, 2026.
Further, the Board of Directors of the Company on November 06, 2025, has also given in-principle approval for the merger of Softcrylic LLC (Wholly owned subsidiary of the Company) into Hexaware Technologies Inc. Merger is subject to necessary regulatory filings and subsequent approvals.
Notes forming part of Standalone Financial Statements
(INR in millions, except share and per share data, unless otherwise stated)
39 Other updates (Continued)
G Material events after Balance Sheet date:
- There are no significant events after reporting date, which requires amendments or disclosure to these standalone financial statements.
H Approval of the standalone financial statements:
The Standalone financial statements were approved for issue by the Board of Directors on February 04, 2026.
As per our report of even date attached
For B S R & Co. LLP Chartered Accountants Firm’s registration number: 101248W/W-100022
For and on behalf of the Board of Directors of HEXAWARE TECHNOLOGIES LIMITED CIN: L72900MH1992PLC069662
R. Srikrishna Kapil Modi CEO & Executive Director Director DIN 03160121 DIN 07055408 Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Jaclyn Desouza Vikash Kumar Jain Gunjan Methi Partner Chief Financial Officer Company Secretary Membership number: 124629 Place: Mumbai Place: Mumbai Place: Mumbai Date: February 04, 2026 Date: February 04, 2026 Date: February 04, 2026
-
b) In Netherlands: Mobiquity Consulting BV (wholly owned step-down subsidiary ) merged into Mobiquity BV (wholly owned step-down subsidiary) with effect from January 01, 2026. The Company have received the no objection declaration on merger from the Court of Amsterdam dated January 30 , 2026.
-
c) In India: The Company has filed application with National Company Law Tribunal (NCLT) for the Merger of wholly owned subsidiaries of the Company, viz., Mobiquity Softech Private Limited and Softcrylic Technology Solutions India Private Limited with and into the Company on December 20, 2025. The Company is awaiting necessary direction from the NCLT.
-
F No funds have been advanced / loaned / invested (from borrowed funds or from share premium or from any other sources / kind of funds) by the Company to any other person(s) or entity(ies), including foreign entities (Intermediaries), with the understanding (whether recorded in writing or otherwise) that the Intermediary shall (i) directly or indirectly lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Company (Ultimate Beneficiaries) or (ii) provide any guarantee, security or the like to or on behalf of the Ultimate Beneficiaries.
No funds have been received by the Company from any person(s) or entity(ies), including foreign entities (Funding Parties), with the understanding (whether recorded in writing or otherwise) that the Company shall (i) directly or indirectly, lend or invest in other persons or entities identified in any manner whatsoever by or on behalf of the Funding Party (Ultimate Beneficiaries) or (ii) provide any guarantee, security or the like on behalf of the Ultimate Beneficiaries.
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Notice
Notice is hereby given to all the members of Hexaware Technologies Limited (the “Company”) that the Thirty Third Annual General Meeting (AGM) of the Members of the Company will be held on Tuesday, May 05, 2026, at 4.00 p.m. IST via video conferencing/ other audio-visual means (“VC/OAVM”) to transact the business as set out below:
ORDINARY BUSINESS:
Item no 1 – Adoption of Financial Statements
To receive, consider and adopt the Audited Standalone Financial Statements and Audited Consolidated Financial Statements of the Company for the financial year ended December 31, 2025, consisting of the balance sheet, statement of profit and loss and cash flow statement and notes thereon, together with the Reports of the Board of Directors and the Auditors thereon.
Item no. 2 – To confirm payment of interim dividends To confirm payment of interim dividend of INR 11.50 on equity shares of INR 1 each for the year 2025.
Item no. 3 - Re-appointment of Mr. Julius Michael Genachowski
To appoint Mr. Julius Michael Genachowski (DIN: 09365873), who retires by rotation, and being eligible, seeks re-appointment.
Item no. 4 - Re-appointment of Mr. Kapil Modi
To appoint Mr. Kapil Modi, (DIN: 07055408), who retires by rotation, and being eligible, seeks re-appointment.
SPECIAL BUSINESS:
Item no. 5 - Appointment of Mr. Alok Chandra Misra (DIN: 01542028) as a Non-Executive Independent Director
To consider and, if thought fit, to pass, with or without modification(s), the following resolution as a Special Resolution:
“RESOLVED THAT pursuant to the provisions of Sections 149, 150, 152 read with Schedule IV and other applicable provisions of the Companies Act, 2013 read with the Companies (Appointment and Qualification of Directors) Rules, 2014 (including any statutory modification(s) or re-enactment thereof for the time being in force), and applicable regulations of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 (including any statutory modification(s) or reenactment(s) thereof for the time being in force),
Mr. Alok Chandra Misra (DIN: 01542028), who was appointed as an Additional Director in the capacity of Non-Executive Independent Director with effect from February 23, 2026, pursuant to the provisions of Section 161 of the Companies Act, 2013 and upon recommendation of the Nomination and Remuneration Committee and approval of the Board of Directors, who qualifies for appointment as an Independent Director, and in respect of whom the Company has received a notice in writing from a member under Section 160 of the Companies Act, 2013 proposing his candidature for the office of Director, be and is hereby appointed as Non Executive Independent Director, not liable to retire by rotation, for a term of 3 (Three) consecutive years commencing from February 23, 2026, upto February 22, 2029;
RESOLVED FURTHER THAT the Board of Directors (which term shall be deemed to include any Committee of the Board authorized in this behalf) be and is hereby authorised to do all such acts, deeds and things, as it may in its absolute discretion deem necessary, proper or desirable, and to settle any question, difficulty or doubt that may arise to give effect to the above resolution.”
By Order of the Board of Directors For Hexaware Technologies Limited
Sd/Place: Navi Mumbai Gunjan Methi Date: April 2, 2026 Company Secretary and Compliance Officer
Correspondence and Registered Office:
8[th] floor, 13[th] Level, Q1, Loma Co- Developers1 Private Limited,
Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai 400710
CIN:L72900MH1992PLC069662 Email:[email protected] Website: www.hexaware.com Tel: 022 – 3326 8585
- Shareholders are requested to intimate the change in their address, if any, quoting the folio number/ DPID Client ID and are requested to register their e-mail address and changes therein with the Depositories/ Registrar and Share Transfer Agent.
NOTES:
-
The Ministry of Corporate Affairs (MCA) vide its General Circular No. 14/2020 dated April 8, 2020, General Circular No. 17/2020 dated April 13, 2020, General Circular No. 20/2020 dated May 5, 2020, Circular no. 02/2021 dated January 13, 2021 and Circular No.19/2021 dated December 08, 2021, General Circular No. 10/2022 dated December 28, 2022, General Circular 09/2023 dated September 25, 2023, General Circular 09/2024 dated September 19, 2024 and latest being General Circular 03/2025 dated September 22, 2025 (collectively referred to as 'MCA Circulars'), permitted the holding of Annual General Meeting ('AGM') through VC / OAVM, without the physical presence of members at the common venue. In compliance with the provisions of the Companies Act, 2013 ('Act'), and MCA circulars, the AGM of the Company is being held through VC / OAVM. The 33[rd] Annual General Meeting shall be deemed to be held at Registered office address of the Company. Since the AGM will be held through VC / OAVM, the Route Map is not annexed in this Notice.
-
In compliance with the provisions of section 108 of the Companies Act, 2013 and the rules framed thereunder read with circulars issued by the Ministry of Corporate Affairs from time to time, the Secretarial Standard on General Meetings (SS-
- 2) issued by the ICSI and Regulation 44 of SEBI (Listing Obligations & Disclosure Requirements) Regulations, 2015 (as amended), the Members are provided with the facility to cast their vote electronically, through the remote e-voting services provided by NSDL on all resolutions set forth in this Notice. The voting facility through electronic voting system shall be made available during the AGM and members attending the meeting through VC who have not cast their vote by remote e-voting shall be able to exercise their right during the meeting through electronic voting system. The Members, whose names appear in the Register of Members / list of Beneficial Owners as on April 28, 2026, are entitled for remote e-voting on the Resolutions set forth in this Notice. The Notice calling the AGM
-
In accordance with the aforesaid MCA Circulars and Circular Nos. SEBI/HO/CFD/CMD1/CIR/P/2020/79 dated May 12, 2020, SEBI/HO/CFD/CMD2/ CIR/P/2021/11 dated January 15, 2021, SEBI/ HO/CFD/CMD2/CIR/P/2022/62 dated May 13, 2022, SEBI/HO/CFD/PoD-2/P/CIR/2023/4 dated January 5, 2023, SEBI/HO/CFD/CFD-PoD-2/P/ CIR/2023/167 dated October 7, 2023, SEBI/HO/ CFD/CFD-PoD-2/P/CIR/2024/133 dated October 03, 2024 issued by Securities Exchange Board of India (collectively referred to as “SEBI Circulars”), 6. the Notice of the AGM along with the Annual Report for financial year 2025 is being sent by electronic mode to those Members whose e-mail addresses are registered with the Company/National 7. Securities Depository Limited (“NSDL”) and the Central Depository Services (India) Limited (“CDSL”), collectively “Depositories”. A letter providing the web-link for accessing the Annual report, including the exact path, will be sent to those members who have not registered their email address with the Company or depositories.
-
has been uploaded on the website of the Company at www.hexaware.com. and the AGM Notice is also available on the website of NSDL (agency for providing the Remote e-Voting facility) i.e. www. evoting.nsdl.com.
-
The process and manner for e-voting and process of joining meeting through video conferencing along with other details also forms part of the Notice.
-
The Register of Directors and Key Managerial Personnel and their shareholding, maintained under Section 170 of the Companies Act, 2013, and the Register of Contracts or Arrangements in which the directors are interested, maintained under Section 189 of the Companies Act, 2013, will be available electronically for inspection. All documents referred to in the Notice will also be available for electronic inspection up to the date of AGM, i.e. May 05, 2026. Members seeking to inspect such documents can send an email at [email protected].
-
Pursuant to the Circular No. 14/2020 dated April 08, 2020, issued by the Ministry of Corporate Affairs, the facility to appoint proxy to attend and cast vote for the members is not available for this AGM. However, the Body Corporates are entitled to appoint authorised 8. representatives to attend the AGM through VC/OAVM and participate and cast their votes through e-voting. All documents referred to in the notice and in the accompanying explanatory statement are open for inspection electronically. Members seeking to inspect such documents can send an email at investori@ hexaware.com.
-
Those Members who have so far not encashed their dividend warrants for the financial year 2019 onwards, may approach the Registrar and Share Transfer Agent, M/s. KFin Technologies Limited, for making their claim without any further delay as the said unpaid dividends will be transferred to the Investor Education and Protection Fund of the Central Government pursuant to the
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Hexaware Technologies Limited
Annual Report 2025
provisions of Companies Act, 2013. Further, the “Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016” prescribe for transfer of all shares in respect of which dividend has not been paid or claimed for seven consecutive years to Investor Education and Protection Fund ("IEPF"). The details of unpaid / unclaimed dividend and number of shares liable to be transferred are available on our website: www.
hexaware.com.
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Shareholders are requested to note that no claim shall lie against the Company in respect of any amounts which were unclaimed and unpaid for a period of 7 years and transferred to Investor Education and Protection Fund of the Central Government. However, Shareholders may claim from IEPF Authority both unclaimed dividend amount and the shares transferred to IEPF as per the applicable provisions of Companies Act, 2013 and rules made thereunder.
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A sum of INR 1,36,10,884/- (Rupees One Crore Thirty-Six Lakh Ten Thousand Eight Hundred and Eighty Four) has been transferred to the IEPF in FY 2025 towards unclaimed/unpaid dividend for the year 2017 and 2018 comprising 04 (Four) dividend accounts.
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SEBI vide its Circular No. SEBI/HO/MIRSD/MIRSD_ RTAMB/P/CIR/2021/655 dated November 3, 2021 (subsequently amended by Circular Nos. SEBI/HO/ MIRSD/MIRSD_RTAMB/P/CIR/2021/687 dated December 14, 2021,SEBI/HO/MIRSD/MIRSD-PoD1/P/CIR/2023/37 dated March 16, 2023 and SEBI/HO/MIRSD/POD-1/P/CIR/2023/181 dated November 17, 2023) has mandated that with effect from April 1, 2024, dividend to security holders (holding securities in physical form), shall be paid only through electronic mode. Such payment shall be made only after furnishing the PAN, choice of nomination, contact details including mobile number, bank account details and specimen signature.
Efforts are underway to update PAN and bank account details of shareholder(s) as required by SEBI. As per SEBI Master Circular No. SEBI/ HO/ MIRSD/POD-1/P/CIR/ 2024/37 dated May 7, 2024, SEBI has mandated holders of physical securities to update their PAN, contact details (postal address with PIN and mobile number), bank account details and specimen signature (‘KYC’). The Company has sent communications in this regard to eligible shareholders.
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In terms of provisions of Companies Act, 2013, Members desirous of appointing their Nominees for the shares held by them may apply in the Nomination Form (Form - SH 13). Member desirous to opt out or cancel the earlier nomination and record a fresh nomination, may submit the same in Form ISR-3 or SH-14 as the case may be. The said forms can be downloaded from the Company’s website. Members are requested to submit the said details to their Depository Participant in case the shares are held by them in dematerialized form and to RTA in case the shares are held in physical form. The address of RTA is given in the corporate governance report.
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Members holding shares in dematerialised form are requested to intimate all changes pertaining to their bank details, NECS/ ECS mandates, nominations, power of attorney, change of address/name, etc., to their Depository Participant only and not to the Company’s Registrar and Share Transfer Agent. Changes intimated to the Depository Participant will then be automatically reflected in the Company’s records which will help the Company and its Registrar and Share Transfer Agent to provide efficient and better service to the Members. Members holding shares in physical form are requested to advice such changes to the Company’s Registrar and Share Transfer Agent, KFin Technologies Limited.
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Members are requested to:
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a. Intimate to the Company’s Registrar and Share Transfer Agent/Depository Participant, changes, if any, in their respective addresses along with Pin Code number at an early date.
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b. Quote folio numbers/DP ID – Client ID in all their correspondence.
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c. Consolidate holdings into one folio in case of multiplicity of folios with names in identical order.
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d. Update Bank details and PAN number with the Registrar and Share Transfer Agent / Depository Participant to avail receipt of dividend by ECS/ NECS facility.
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Non-Resident Shareholders are requested to inform the Company immediately about:
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a. The change in the Residential Status on return to India for permanent settlement;
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b. The particulars of NRE Bank Account maintained in India with complete name and address of the Bank, if not furnished earlier.
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Members may please note that SEBI vide its Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/ CIR/2022/8 dated January 25, 2022 read with
SEBI Master Circular No. SEBI/ HO/MIRSD/MIRSDPoD/P/CIR/2025/91 dated June 23, 2025 and other relevant circulars issued from time to time has mandated the Listed Companies to issue securities in dematerialized form only while processing service requests viz. Issue of duplicate securities certificate; claim from unclaimed suspense account; renewal/exchange of securities certificate; endorsement; sub-division/splitting of securities certificate; consolidation of securities certificates/ folios; transmission and transposition. Accordingly, Members are requested to make service requests by submitting a duly filled and signed Form ISR – 4, the format of which is available on the Company’s website www.hexaware.com. It may be noted that any service request can be processed only after the folio is KYC Compliant.
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SEBI vide Circular Nos. SEBI/HO/OIAE/OIAE_IAD-1/P/ CIR/2023/131 dated July 31, 2023, and SEBI/HO/ OIAE/ OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023, read with Master Circular No. SEBI/HO/ OIAE/ OIAE_IAD-1/P/ CIR/2023/145 dated July 31, 2023 (updated as on August 11, 2023), has established a common Online Dispute Resolution Portal (“ODR Portal”) for resolution of disputes arising in the Indian Securities Market.
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Pursuant to above-mentioned circulars, post exhausting the option to resolve their grievances with the RTA/ Company directly and through existing SCORES platform, the investors can initiate dispute resolution through the ODR Portal (htps://smartodr.in/login) and the same can also be accessed through the Company’s website htps:// hexaware.com/shareholder-services/
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M/s. S. N. Ananthasubramanian & CO., Practicing Company Secretary has been appointed as Scrutinizer to scrutinize the e-voting process in a fair and transparent manner.
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Corporate Members are requested to send a duly certified copy of the board resolution authorizing their representative to vote during the Annual General Meeting at [email protected] with copy marked to [email protected]
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The certificate from the Secretarial Auditors of the Company certifying that the Company’s Employee Stock Option Scheme – 2015 and Employee Stock Option Scheme – 2024 are being implemented in accordance with SEBI (Share Based Employee Benefits and Sweat Equity) Regulations, 2021, and in accordance with the resolutions passed by the members of the Company will be available for inspection by the members in electronic mode upto the date of AGM.
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In compliance with the MCA Circulars, Notice calling the Annual General Meeting, Corporate Governance Report, Directors’ Report, Audited Financial Statements, Auditors’ Report, etc are being sent only through electronic mode to those Members whose email addresses are registered with the RTA
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/ Depositories. Members may note that the Notice and Annual Report 2025 will also be available on the Company’s website www.hexaware.com, and on the website of NSDL htps://www.evoting.nsdl.com
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It is encouraged that members update their email address registered with RTA / Depository to ensure that all communication sent by the Company are received at the desired email address.
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Re-appointment of Directors: At the ensuing Annual General Meeting, Mr. Julius Michael Genachowski - Non Independent Non -executive Director, Mr. Kapil Modi- Non-Independent Non-Executive Director of the Company retire by rotation and being eligible offer themselves for re-appointment.
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As you may be aware, pursuant to the provisions of the Income Tax Act, 2025 (erstwhile Income-tax Act, 1961), dividend income is taxable in the hands of the shareholders. Accordingly, the Company is required to deduct tax at source (TDS), as applicable, on the dividend amount payable to the shareholders. Shareholders are requested to ensure that their Permanent Account Number (PAN) is updated with the Company / Registrar and Transfer Agent (“RTA”) in case shares are held in physical form, or with the relevant depository participant in case shares are held in dematerialised form. Resident shareholders are advised that if their PAN is not registered or if the PAN furnished to the Company is invalid, TDS shall be deducted at the higher rate of 20%. All communications from resident shareholders must be duly signed and must include PAN details.
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Resident individual shareholders may submit Form 121 (erstwhile Form 15G / Form 15H) inputting relevant details for the concerned tax year, to claim exemption from tax deduction at source. Tax exemption forms from resident shareholders and the requisite forms and supporting documents from non-resident shareholders seeking to avail the benefits of the applicable Double Taxation Avoidance Agreement (DTAA) / tax treaty rate may be submitted to the Company by email at [email protected].
Shareholders are requested to refer to the detailed note available on the Company’s website at www. hexaware.com for detailed information on taxability, submission of exemption forms, documentation requirements, and other related matters.
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The Members can join the AGM in the VC/OAVM mode 15 minutes before and after the scheduled time of the commencement of the Meeting by following the procedure mentioned in the Notice. The facility of participation at the AGM through VC/OAVM will be made available for atleast 1000 members on first come first served basis. This will not include large Shareholders (Shareholders holding 2% or more shareholding), Promoters, Institutional Investors, Directors, Key Managerial Personnel, the Chairpersons of the Audit Committee, Nomination and Remuneration Committee and Stakeholders Relationship Committee, Auditors etc. who are allowed to attend the AGM without restriction on account of first come first served basis.
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The attendance of the Members attending the AGM through VC/OAVM will be counted for the purpose of reckoning the quorum under Section 103 of the Companies Act, 2013.
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The equity shares of the Company has been listed on the stock exchanges (BSE and NSE) w.e.f. February 19, 2025.
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The Scrutinizer will submit his report to the Chairman of the Company (“the Chairman”) or to any other person authorized by the Chairman after the completion of the scrutiny of the e-voting (votes cast during the AGM and votes cast through remote e-voting), not later than 48 hours from the conclusion of the AGM. The result declared along with the Scrutinizer’s report shall be communicated to the stock exchanges, NSDL and RTA, and will also be displayed on the Company’s website, www.hexaware.com.
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Since the AGM will be held through VC / OAVM in accordance with the Circulars, the route map, proxy form and attendance slip are not attached to this Notice.
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The information required to be provided under regulation 36 of the SEBI LODR and the Secretarial Standard-2 on General Meetings, regarding the Directors who are proposed to be appointed/reappointed and the related Explanatory Statement pursuant to Section 102 of the Companies Act,
2013 (the Act), in respect of Special Business are annexed hereto.
- Any person holding shares in physical mode or a person, who acquires shares and becomes a member of the Company after the Notice is sent and holding shares as on the cut-off date, i.e. April 08, 2026, may obtain the login ID and password by sending a request to [email protected]. However, if he / she is already registered with NSDL for remote e-voting, then he / she can use his / her existing user ID and password for casting the vote.
THE INSTRUCTIONS FOR MEMBERS FOR REMOTE E-VOTING AND JOINING GENERAL MEETING ARE AS UNDER:-
The remote e-voting period begins on Saturday, May 02, 2026, at 09:00 a.m. and ends on Monday, May 04, 2026, at 05:00 P.M. The remote e-voting module shall be disabled by NSDL for voting thereafter. The Members, whose names appear in the Register of Members / Beneficial Owners as on the record date (cut-off date) i.e. April 28, 2026, may cast their vote electronically. The voting right of shareholders shall be in proportion to their share in the paid-up equity share capital of the Company as on the cut-off date, being April 28, 2026.
How do I vote electronically using NSDL e-Voting system?
The way to vote electronically on NSDL e-Voting system consists of “Two Steps” which are mentioned below:
Step 1: Access to NSDL e-Voting system
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A) Login method for e-Voting and joining virtual meeting for Individual shareholders holding securities in demat mode
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In terms of SEBI circular dated December 9, 2020, on e-Voting facility provided by Listed Companies, Individual shareholders holding securities in demat mode are allowed to vote through their demat account maintained with Depositories and Depository Participants. Shareholders are advised to update their mobile number and email Id in their demat accounts in order to access e-Voting facility.
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Login method for Individual shareholders holding securities in demat mode is given below:
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Type of shareholders Login Method Individual Shareholders 1. For OTP based login you can click on htps://eservices.nsdl.com/SecureWeb/evoting/evotinglogin.jsp. holding securities in You will have to enter your 8-digit DP ID,8-digit Client Id, PAN No., Verification code and generate OTP. demat mode with NSDL. Enter the OTP received on registered email id/mobile number and click on login. After successful authentication, you will be redirected to NSDL Depository site wherein you can see e-Voting page. Click on company name or e-Voting service provider i.e. NSDL and you will be redirected to e-Voting website of NSDL for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting.
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Existing IDeAS user can visit the e-Services website of NSDL Viz. htps://eservices.nsdl.com either on a Personal Computer or on a mobile. On the e-Services home page click on the “Beneficial Owner” icon under “Login” which is available under ‘IDeAS’ section , this will prompt you to enter your existing User ID and Password. After successful authentication, you will be able to see e-Voting services under Value added services. Click on “Access to e-Voting” under e-Voting services and you will be able to see e-Voting page. Click on company name or e-Voting service provider i.e. NSDL and you will be re-directed to e-Voting website of NSDL for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting.
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If you are not registered for IDeAS e-Services, option to register is available at htps://eservices.nsdl. com. Select “Register Online for IDeAS Portal” or click at htps://eservices.nsdl.com/SecureWeb/ IdeasDirectReg.jsp
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Visit the e-Voting website of NSDL. Open web browser by typing the following URL: htps://www. evoting.nsdl.com/ either on a Personal Computer or on a mobile. Once the home page of e-Voting system is launched, click on the icon “Login” which is available under ‘Shareholder/Member’ section. A new screen will open. You will have to enter your User ID (i.e. your sixteen digit demat account number hold with NSDL), Password/OTP and a Verification Code as shown on the screen. After successful authentication, you will be redirected to NSDL Depository site wherein you can see e-Voting page. Click on company name or e-Voting service provider i.e. NSDL and you will be redirected to e-Voting website of NSDL for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting.
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Shareholders/Members can also download NSDL Mobile App “NSDL Speede” facility by scanning the QR code mentioned below for seamless voting experience.
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Individual Shareholders holding securities in demat mode with CDSL
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Users who have opted for CDSL Easi / Easiest facility, can login through their existing user id and password. Option will be made available to reach e-Voting page without any further authentication. The users to login Easi /Easiest are requested to visit CDSL website www.cdslindia.com and click on login icon & New System Myeasi Tab and then user your existing my easi username & password.
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After successful login the Easi / Easiest user will be able to see the e-Voting option for eligible companies where the evoting is in progress as per the information provided by company. On clicking the evoting option, the user will be able to see e-Voting page of the e-Voting service provider for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting. Additionally, there is also links provided to access the system of all e-Voting Service Providers, so that the user can visit the e-Voting service providers’ website directly.
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If the user is not registered for Easi/Easiest, option to register is available at CDSL website www.cdslindia.com and click on login & New System Myeasi Tab and then click on registration option.
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Alternatively, the user can directly access e-Voting page by providing Demat Account Number and PAN No. from a e-Voting link available on www.cdslindia.com home page. The system will authenticate the user by sending OTP on registered Mobile & Email as recorded in the Demat Account. After successful authentication, user will be able to see the e-Voting option where the evoting is in progress and also able to directly access the system of all e-Voting Service Providers.
Individual Shareholders (holding securities in demat mode) login through their depository participants
- You can also login using the login credentials of your demat account through your Depository Participant registered with NSDL/CDSL for e-Voting facility. upon logging in, you will be able to see e-Voting option. Click on e-Voting option, you will be redirected to NSDL/CDSL Depository site after successful authentication, wherein you can see e-Voting feature. Click on company name or e-Voting service provider i.e. NSDL and you will be redirected to e-Voting website of NSDL for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting.
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Important note: Members who are unable to retrieve User ID/ Password are advised to use Forget User ID and Forget Password option available at abovementioned website.
Helpdesk for Individual Shareholders holding securities in demat mode for any technical issues related to login through Depository i.e. NSDL and CDSL.
| Login type | Helpdesk details |
|---|---|
| Individual Shareholders holding | Members facing any technical issue in login can contact NSDL helpdesk by |
| securities in demat mode with NSDL | sendinga request [email protected] call at 022 - 4886 7000 |
| Individual Shareholders holding | Members facing any technical issue in login can contact CDSL helpdesk |
| securities in demat mode with CDSL | by sending a request [email protected] contact at toll |
| free no. 1800-21-09911 |
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B) Login Method for e-Voting and joining virtual 5. Password details for shareholders other than meeting for shareholders other than Individual Individual shareholders are given below: shareholders holding securities in demat a) If you are already registered for e-Voting, then
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mode and shareholders holding securities in you can user your existing password to login
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physical mode.
- a) If you are already registered for e-Voting, then you can user your existing password to login and cast your vote.
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How to Log-in to NSDL e-Voting website?
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b) If you are using NSDL e-Voting system for the first time, you will need to retrieve the ‘initial password’ which was communicated to you. Once you retrieve your ‘initial password’, you need to enter the ‘initial password’ and the system will force you to change your password.
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Visit the e-Voting website of NSDL. Open web browser by typing the following URL: htps:// www.evoting.nsdl.com/ either on a Personal Computer or on a mobile.
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Once the home page of e-Voting system is launched, click on the icon “Login” which is available under ‘Shareholder/Member’ section.
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c) How to retrieve your ‘initial password’?
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A new screen will open. You will have to enter your User ID, your Password/OTP and a Verification Code as shown on the screen.
- (i) If your email ID is registered in your demat account or with the company, your ‘initial password’ is communicated to you on your email ID. Trace the email sent to you from NSDL from your mailbox. Open the email and open the attachment i.e. a .pdf file. Open the .pdf file. The password to open the .pdf file is your 8 digit client ID for NSDL account, last 8 digits of client ID for CDSL account or folio number for shares held in physical form. The .pdf file contains your ‘User ID’ and your ‘initial password’.- Alternatively, if you are registered for NSDL eservices i.e. IDEAS, you can log-in at htps:// eservices.nsdl.com/ with your existing IDEAS login. Once you log-in to NSDL eservices after using your log-in credentials, click on e-Voting and you can proceed to Step 2 i.e. Cast your vote electronically.
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Your User ID details are given below :
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Manner of holding Your User ID is: shares i.e. Demat (NSDL or CDSL) or Physical a) For Members who 8 Character DP ID followed by 8 hold shares in Digit Client ID demat account For example if your DP ID with NSDL. is IN300 and Client ID is 12 then your user ID is IN30012**.
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b) For Members who 16 Digit Beneficiary ID hold shares in For example if your Beneficiary ID demat account is 12** then your user with CDSL. ID is 12**
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c) For Members EVEN Number followed by holding shares in Folio Number registered with Physical Form. the company For example if folio number is 001 and EVEN is 101456 then user ID is 101456001
- (ii) If your email ID is not registered, please follow steps mentioned below in process for those shareholders whose email ids are not registered.
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If you are unable to retrieve or have not received the “Initial password” or have forgotten your password:
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a) Click on “Forgot User Details/Password?” (If you are holding shares in your demat account with NSDL or CDSL) option available on www.evoting.nsdl.com.
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b) Physical User Reset Password?” (If you are holding shares in physical mode) option available on www.evoting.nsdl.com.
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c) If you are still unable to get the password by aforesaid two options, you can send a request at [email protected] mentioning your demat account number/folio number, your PAN, your name and your registered address etc.
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d) Members can also use the OTP (One Time Password) based login for casting the votes on the e-Voting system of NSDL.
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After entering your password, tick on Agree to “Terms and Conditions” by selecting on the check box.
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Now, you will have to click on “Login” button.
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After you click on the “Login” button, Home page of e-Voting will open.
Step 2: Cast your vote electronically and join General Meeting on NSDL e-Voting system.
How to cast your vote electronically and join General Meeting on NSDL e-Voting system?
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After successful login at Step 1, you will be able to see all the companies “EVEN” in which you are holding shares and whose voting cycle and General Meeting is in active status.
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Select “EVEN” of company for which you wish to cast your vote during the remote e-Voting period and casting your vote during the General Meeting. For joining virtual meeting, you need to click on “VC/ OAVM” link placed under “Join Meeting”.
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Now you are ready for e-Voting as the Voting page opens.
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Cast your vote by selecting appropriate options i.e. assent or dissent, verify/modify the number of shares for which you wish to cast your vote and click on “Submit” and also “Confirm” when prompted.
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Upon confirmation, the message “Vote cast successfully” will be displayed.
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You can also take the printout of the votes cast by you by clicking on the print option on the confirmation page.
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Once you confirm your vote on the resolution, you will not be allowed to modify your vote.
General Guidelines for shareholders
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Institutional shareholders (i.e. other than individuals, HUF, NRI etc.) are required to send scanned copy (PDF/JPG Format) of the relevant Board Resolution/ Authority letter etc. with attested specimen signature of the duly authorized signatory(ies) who are authorized to vote, to the Scrutinizer by e-mail to [email protected] with a copy marked to [email protected]. Institutional shareholders
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(i.e. other than individuals, HUF, NRI etc.) can also
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upload their Board Resolution / Power of Attorney
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/ Authority Letter etc. by clicking on "Upload Board Resolution / Authority Letter" displayed under "e-Voting" tab in their login.
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It is strongly recommended not to share your password with any other person and take utmost care to keep your password confidential. Login to the e-voting website will be disabled upon five unsuccessful attempts to key in the correct password. In such an event, you will need to go through the “Forgot User Details/Password?” or “Physical User Reset Password?” option available on www.evoting.nsdl.com to reset the password.
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In case of any queries, you may refer the Frequently Asked Questions (FAQs) for Shareholders and e-voting user manual for Shareholders available at the download section of www.evoting.nsdl.com or call on.: 022 - 4886 7000 or send a request at [email protected]
Process for those shareholders whose email ids are not registered with the depositories for procuring user id and password and registration of e mail ids for e-voting for the resolutions set out in this notice:
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In case shares are held in physical mode please provide Folio No., Name of shareholder, scanned copy of the share certificate (front and back), PAN (self-attested scanned copy of PAN card), AADHAR (self attested scanned copy of Aadhar Card) by email to [email protected]
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In case shares are held in demat mode, please provide DPID-CLID (16 digit DPID + CLID or 16 digit beneficiary ID), Name, client master or copy of Consolidated Account statement, PAN (self attested scanned copy of PAN card), AADHAR (selfattested scanned copy of Aadhar Card) to invetori@ hexaware.com. If you are an Individual shareholders holding securities in demat mode, you are requested to refer to the login method explained at step 1 (A) i.e. Login method for e-Voting and joining virtual meeting for Individual shareholders holding securities in demat mode.
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Alternatively, shareholder/members may send a request to [email protected] for procuring user id and password for e-voting by providing above mentioned documents.
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In terms of SEBI circular on e-Voting facility provided by Listed Companies, Individual shareholders holding securities in demat mode are allowed to vote through their demat account maintained with Depositories and Depository Participants. Shareholders are required to update their mobile number and email ID correctly in their demat account in order to access e-Voting facility.
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THE INSTRUCTIONS FOR MEMBERS FOR e-VOTING ON THE DAY OF THE AGM ARE AS UNDER:
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The procedure for e-Voting on the day of the AGM is same as the instructions mentioned above for remote e-voting.
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Only those Members/ shareholders, who will be present in the AGM through VC/OAVM facility and have not casted their vote on the Resolutions through remote e-Voting and are otherwise not barred from doing so, shall be eligible to vote through e-Voting system in the AGM.
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Members who have voted through Remote e-Voting will be eligible to attend the AGM. However, they will not be eligible to vote at the AGM.
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The details of the person who may be contacted for any grievances connected with the facility for e-Voting on the day of the AGM shall be the same person mentioned for Remote e-voting.
INSTRUCTIONS FOR MEMBERS FOR ATTENDING THE AGM THROUGH VC/OAVM ARE AS UNDER:
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Member will be provided with a facility to attend the AGM through VC/OAVM through the NSDL e-Voting system. Members may access by following the steps mentioned above for Access to NSDL e-Voting system. After successful login, you can see link of “VC/OAVM” placed under “Join meeting” menu against company name. You are requested to click on VC/OAVM link placed under Join Meeting menu. The link for VC/OAVM will be available in Shareholder/ Member login where the EVEN of Company will be displayed. Please note that the members who do not have the User ID and Password for e-Voting or have forgotten the User ID and Password may retrieve the same by following the remote e-Voting instructions mentioned in the notice to avoid last minute rush.
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Members are encouraged to join the Meeting through Laptops for better experience.
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Further Members will be required to allow Camera and use Internet with a good speed to avoid any disturbance during the meeting.
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Please note that participants connecting from mobile devices or tablets or through laptop connecting via mobile hotspot may experience Audio/Video loss due to fluctuation in their respective network. It is therefore recommended to use stable Wi-Fi or lAN connection to mitigate any kind of aforesaid glitches.
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Members, who would like to ask questions during the 33[rd] AGM with regard to the financial statements or any other matter to be placed at the 33[rd] AGM, need to register themselves as a speaker by sending their request from their registered email address mentioning their name, DP ID and Client ID number/ folio number and mobile number, to reach the Company’s email address - [email protected] in advance by April 28, 2026.
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Those Members who will be registering themselves as a speaker will only be allowed to express their views/ask questions during the AGM. The Company reserves the right to restrict the number of speakers depending on the availability of time at the AGM.
By Order of the Board of Directors For Hexaware Technologies Limited
Sd/Place: Navi Mumbai Gunjan Methi Date: April 2, 2026 Company Secretary and Compliance Officer
Correspondence and Registered Office:
8[th] floor, 13[th] Level, Q1, Loma Co- Developers1 Private Limited, Plot no. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai 400710. CIN : L72900MH1992PLC069662
Email: [email protected] Website: www.hexaware.com
Tel : 022- 3326 8585
EXPLANATORY STATEMENT FOR ITEM NOS. 3 to 5 PURSUANT TO SECTION 102 OF THE COMPANIES ACT, 2013
Item no. 3:
Director, Mr. Julius Michael Genachowski (DIN: 09365873), retires by rotation at this annual general meeting, and being eligible, seeks re-appointment. Kindly refer to the annexure to the Notice for information in respect of re-appointment of Mr. Julius Michael Genachowski, pursuant to regulation 36 of SEBI LODR and the Secretarial Standard on General Meetings.
The Board recommend the ordinary resolution in this regard for approval of the members. Except Mr. Julius Michael Genachowski, none of the Directors and Key Managerial Personnel of the Company are concerned or interested in the proposed item no. 3
Item no. 4:
Director, Mr. Kapil Modi, (DIN: 07055408), retires by rotation at this annual general meeting, and being eligible, seeks re-appointment. Kindly refer to the annexure to the Notice for information in respect of re-appointment of Mr. Kapil Modi, pursuant to regulation 36 of SEBI LODR and the Secretarial Standard on General Meetings.
The Board recommend the resolution for approval of the members in this regard. Except, Mr. Kapil Modi, none of the Directors and Key Managerial Personnel of the Company are concerned or interested in the proposed item no. 4.
Item no. 5:
The Board of Directors of the Company, based on the recommendation of the Nomination and Remuneration Committee (“NRC”), appointed Mr. Alok Chandra Misra (DIN 01542028) as an Additional Director in the capacity of Non-Executive Independent Director w.e.f. February 23, 2026, for a consecutive term of three years, subject to the approval of shareholders. This appointment is in succession to Independent Director Mr. Milind Sarwate, whose second term concludes on April 24, 2026.
In terms of Section 161 of the Companies Act, 2013, an Additional Director shall hold office up to the date of the next annual general meeting. Further, in terms of Regulation 17(1C) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, listed entity shall ensure that approval of Members for appointment of a person on the Board of Directors is taken at the next general meeting or within a time period of three months from the date of appointment, whichever is earlier. In view of the above, approval of the members is sought for the appointment of Mr. Alok Misra as an Independent Director.
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(i)
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Consent in writing to act as director in Form DIR-2, pursuant to Rule 8 of the Companies (Appointment and Qualifications of Directors) Rules, 2014 (“the Appointment Rules”),
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(ii) Intimation in Form DIR 8 in terms of the Appointment Rules to the effect that he is not disqualified under sub-section (2) of Section 164 of the Companies Act, 2013,
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(iii) Declaration to the effect that he meets the criteria of independence as provided in sub-section (6) of Section 149 of the Companies Act, 2013 and under applicable provisions of SEBI LODR,
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(iv) Declaration that he has not been debarred from holding office of a Director by virtue of any order passed by SEBI or any other such authority,
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(v) Confirmation that he is not aware of any circumstance or situation which exists or may be reasonably anticipated that could impair or impact his ability to discharge duties as an Independent Director of the Company;
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(vi) A notice in writing by a member proposing his candidature under Section 160(1) of the Companies Act, 2013,
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(vii) Confirmation that he is in compliance with Rules 6(1) and 6(2) of the Appointment Rules, with respect to his registration with the data bank of Independent Directors maintained by the Indian Institute of Corporate Affairs,
The Nomination and Remuneration Committee (“NRC”) had finalized the desired attributes for the selection of the Independent Director(s), the same are prescribed in corporate governance report . Basis those attributes, the NRC recommended the candidature of Mr. Alok Misra.
Further the Board was satisfied that the appointment is justified due to the following reasons:
Mr. Alok Misra has extensive experiance as a public company CFO. He was Group Chief Financial Officer with WNS Group, a leading global outsourcing company, where he helped lead the company through significant expansion and transformation.
Earlier, he was the Group Chief Financial Officer of Mphasis BFL Group and held a number of accounting and finance roles at other firms, including ITC Limited and PwC.
The Company has received all statutory disclosures / declarations, including:
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Hexaware Technologies Limited
Annual Report 2025
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He served as Operating Partner and Chief Operating Officer of India at General Atlantic (GA), leading global growth equity investment firm. At GA, he provided financial expertise to the firm and its portfolio companies with a focus on GA’s investments in India and ASEAN.
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Alok also serves as a non-executive / independent director on the boards of various private and public companies.
Based on the above past experience, skills, competence and expertise in Finance, Global business dynamics, Technology, Governance practices, the Board, on the recommendation of the Nomination and Remuneration Committee, has determined that the appointment of Mr. Alok Misra would be beneficial to the Company.
In the opinion of the Board of Directors, Mr. Alok Misra fulfils the conditions for appointment as an Independent Director as prescribed under the Companies Act, 2013 and the SEBI LODR. The Board of Directors also considers that Mr. Alok Misra is independent of the management of the Company.
The copy of the letter of appointment issued to Mr. Alok Misra setting out the terms and conditions of appointment is available for inspection by the members electronically. Members seeking to inspect the same can send an email to [email protected]
The brief profile, specific areas of expertise and other additional disclosures as required under Regulation 36(3) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and Secretarial Standards-2 are annexed to the Notice of AGM.
Mr. Alok Misra is not related to any other Director or Key Managerial Personnel and shall not be liable to retire by rotation.
Except Mr. Alok Misra and/or his relatives, no other Director, Key Managerial Personnel or their relatives are, in any way, concerned or interested, financially or otherwise, in the said resolution.
The Board recommends the Special Resolution as set out in Item No. 5 of the Notice of AGM for the approval of the Members.
ANNEXURE TO AGM NOTICE
DETAILS OF DIRECTOR(S) SEEKING APPOINTMENT/RE-APPOINTMENT AT THE ANNUAL GENERAL MEETING PURSUANT TO ITEM NOS. 3, 4 & 5 OF THE AFORESAID NOTICE, AS REQUIRED UNDER REGULATION 36 OF SEBI (LISTING OBLIGATIONS AND DISCLOSURE REQUIREMENTS) REGULATIONS, 2015 AND SECRETARIAL STANDARDS ON GENERAL MEETINGS (SS-2)
| Name of the Director | Julius Michael | Kapil Modi | Alok Chandra Misra | ||
|---|---|---|---|---|---|
| Genachowski | |||||
| Director Identifcation | 09365873 | 07055408 | 01542028 | ||
| Number (DIN) | |||||
| Designation and Category | Non- Executive Non | Non- Executive Non- | Non- Executive | ||
| of Director | Independent Director | Independent Director | Independent Director | ||
| Date of birth and age | August 19, 1962, 63 years | January 02, 1985, 41 years | November 5, 1966, 59 years | ||
| Date of Appointment | November 10, 2021 | November 10, 2021 | February 23, 2026 | ||
| Qualifcations | Graduate with highest | honors | MBA from the Indian Institute of | Fellow member of the Institute of | |
| from Columbia College | and | Management, Ahmedabad. He | Chartered Accountants of India | ||
| Harvard Law School | was awarded the Gold Medal for academic excellence at |
and holds an honours degree in commerce from Calcuta University. |
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| IIM Ahmedabad. He received | |||||
| his Bachelor of Technology | |||||
| degree from IIT Kharagpur. He | |||||
| was awarded Silver Medal for | |||||
| first rank in the Department | |||||
| of Computer Science |
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| and Engineering. | |||||
| Brief profle | Julius Genachowski |
is a |
Kapil Modi is a Managing | Alok Misra recently co-founded | |
| Managing Director in the U.S. | Director at the Carlyle Group | Guvrn (www.guvrn.com)along | |||
| Buyout team at the | Carlyle | advising on PE opportunities | with three others as India’s first | ||
| Group, focusing on acquisitions | across various sectors in India. | curated board network to connect | |||
| and growth investments in | independent directors with |
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| global technology, |
media | progressive companies looking to | |||
| & telecommunications. | improve their governance. Until | ||||
| June 2024, Alok Misra served | |||||
| as Operating Partner and Chief Operating Oficer of India at General |
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| Atlantic (GA), where he provided fnancial expertise to the frm and |
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| its portfolio companies with a focus | |||||
| on GA’s investments in India and | |||||
| ASEAN. General Atlantic is a leading | |||||
| global growth equity investment frm providing capital and strategic |
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| support for growth companies. | |||||
| Expertise in specifc | He has served as Chairman | He has been with Carlyle | He has extensive experience as a | ||
| functional areas | of the U.S. Federal |
since 2008 and has been | public company CFO. He was most | ||
| Communications Commission from 2009 to 2013. He has |
involved in more than $1.7 bn of investments across multiple |
recently Group Chief Financial Oficer with WNS Group, a leading |
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| been a board member | and | companies such as Nxtra | global outsourcing company, |
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| advisor to several public and private companies, a Special |
Data, SBI Life, SBI Cards, PNB Housing Finance, Visionary |
where he helped lead the company through signifcant expansion and |
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| Adviser at investment | firm | RCM, Cyient and Tirumala Milk | transformation. Prior to that, he was | ||
| General Atlantic, on the | staff | among others. | the Group Chief Financial Officer | ||
| of the Congressional Committee on the |
Select Iran- |
of Mphasis BFL Group and served a number of accounting and fnance |
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| Contra Affair and a law | clerk | roles at other firms, including ITC | |||
| to U.S. Supreme Court | Justice | Limited and PwC. Alok also serves | |||
| David Souter. | as a non-executive / independent | ||||
| director on the boards of various | |||||
| private and public companies. |
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Hexaware Technologies Limited
Annual Report 2025
| Name of the Director | Julius Michael | Kapil Modi | Kapil Modi | Alok Chandra Misra | Alok Chandra Misra |
|---|---|---|---|---|---|
| Genachowski | |||||
| The skills and capabilities | NA | NA | Refer to the Item no. 5 of the | ||
| required for the role and | explanatory statement | ||||
| the manner in which the | |||||
| proposed person meets | |||||
| such requirements (in | |||||
| case of Independent | |||||
| Director) | |||||
| Terms and conditions of | Retirement by rotation | Retirement by Rotation | He | was appointed by the Board of | |
| re-appointment | Directors of the Company as an | ||||
| Additional Director in capacity of | |||||
| Independent Director for a term of | |||||
| three years w.e.f February 23, 2026. | |||||
| Relationships between | Nil | Nil | Nil | ||
| directors inter-se and | |||||
| with KMP’s | |||||
| *Name of Companies | Nil | 1. | Nxtra Data Limited | 1. | Kfn Technologies Limited |
| (other than Hexaware) in which he/she is Director |
2. | Wakeft Innovations Limited | |||
| as on the date of notice | 3. | Turtlemint Fintech | |||
| Solutions Limited | |||||
| *Membership/ | Nil | Nxtra Data Limited: | Kfn Technologies Limited: | ||
| Chairmanship of Commitees in other Indian companies (other than Hexaware) as on date of notice |
i) ii) |
Audit Commitee, Member CSR Commitee, Member |
i) ii) iii) |
Audit Commitee, Member CSR Commitee, Member Investment Commitee, Member |
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| iv) | Risk Management Commitee, Chairman |
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| Wakeft Innovations Limited: | |||||
| i) | Audit Commitee, Chairman | ||||
| ii) | Finance Commitee, Member | ||||
| iii) | Independent Directors' Commitee, Chairman |
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| Turtlemint Fintech Solutions Ltd: | |||||
| i) | Audit Commitee, Chairman | ||||
| ii) | Risk Management Commitee, Member |
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| iii) | Stakeholder & Relationship Commitee, Chairman |
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| iv) | Nomination & Remuneration | ||||
| Commitee, Member | |||||
| Listed entities from which | Nil | 1. | PNB Housing | Nil | |
| the person has resigned | Finance Limited | ||||
| in the past three years. |
| Name of the Director | Julius Michael | Kapil Modi | Alok Chandra Misra |
|---|---|---|---|
| Genachowski | |||
| Details of remuneration | Nil | Nil | He shall be paid remuneration by |
| sought to be paid and | way of sitting fees for attending | ||
| remuneration last drawn | meetings of the Board or Commitees thereof, reimbursement |
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| of expenses for participating in the Board and other meetings and proft |
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| related commission within the limits | |||
| stipulated under Section 197 of the | |||
| Companies Act, 2013 and approved | |||
| by the members of the Company at | |||
| the AGM held on April 26, 2022. | |||
| Remuneration last drawn: Nil | |||
| Number of Board meetings atended during |
10 out of 13 Board meeting | 13 out of 13 Board meeting | NA |
| FY 2025 | |||
| Number of Equity Shares | Nil | Nil | Nil |
| held in the Company, | |||
| including shareholding as a benefcial owner |
- The Directorship, Committee Memberships and Chairmanships do not include positions in foreign companies, private companies and position in companies under Section 8 of the Companies Act, 2013.
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CSR @ Hexaware
Registered Office
8[th] Floor, 13[th] Level, Q1, Loma Co-Developers1 Private Limited, Plot No. Gen-4/1, TTC Industrial Area, Ghansoli, Navi Mumbai, Maharashtra, India, 400710 Website: www.hexaware.com | Email: [email protected] CIN: L72900MH1992PLC069662 Contact Telephone : +91 22 3326 8585 | +91 22 3326 8007
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Registrar & Share Transfer Agent
KFin Technologies Limited Selenium Building, Tower- B, Plot No. 31 & 32, Financial District, Nanakramguda, Serilingampally, Hyderabad, Rangareddi, Telangana – 500 032. Toll-free Tel. No.: 1-800-309-4001 Email: [email protected] | Website: www.kfintech.com