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Happiest Minds Technologies Limited

(formerly known as Happiest Minds Technologies Pvt Ltd) Regd. Office : #53/1-4, Hosur Main Road, Madivala, Bangalore-560068, Karnataka, India CIN of the Co. L72900KA2011PLC057931 P: +91 80 6196 0300, F: +91 80 6196 0700 www.happiestminds.com

February 10, 2021

Listing Compliance & Legal Regulatory Listing & Compliance

BSE Limited National Stock Exchange of India Limited

Phiroze Jeejeebhoy Towers Exchange Plaza, Bandra Kurla Complex

Dalal Street, Mumbai 400 001 Bandra East, Mumbai 400 051

Stock Code: 543227 Stock Code: HAPPSTMNDS

Dear Sir/Madam,

Sub: Earnings Presentation on the financial results of Q3 & nine months for FY’21

Pursuant to Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed a copy of the Earnings Presentation of the financial results of the Company for the quarter and nine months ended as on December 31,2020 that will be circulated to the Investors/Analysts for the Earnings Call scheduled on February 11, 2021.

This is for your information and records.

Thanking you, Yours faithfully,

For Happiest Minds Technologies Limited

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Praveen Kumar Darshankar Company Secretary & Compliance Officer Membership No. F6706

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February 2021

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This presentation may contain certain forward-looking statements, which involves risks and uncertainties that could cause our future results to differ materially from those in such forwardlooking statements. The COVID-19 pandemic could decrease our customers’ technology spend, delaying prospective customers’ purchasing decisions, and impact our ability to provide services; all of which could adversely affect our future revenue, margin and overall financial performance. Our operations could also be negatively impacted by a range of external factors not within our control those due to the We do not undertake to of our including pandemic. update any forward-looking statements that may be made from time to time by us or on our behalf.

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www.happiestminds.com

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Next Generation Digital Transformation, Infrastructure, Security and Product Engineering Services Company

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IPO

Digital Digital

Agile

Active clients

RoCE[1]

In September 2020

38 Fortune2000 / Forbes200 / Billion $ corporations
93% of repeat business [2]
100 % digitally executed IPO

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Heavily oversubscribed with healthy listing gains Reflects

RoE

Mission Statement

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Happiest Minds

Ranked IT Services
• Top India’s Best Workplaces rating for Women
• Top India’s Best Workplaces on Glassdoor • Top India’s Best Workplaces #2 for Indian IT Services
for IT/IT-BPM
Our growth and profitability
• Management Team & Corporate governance

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SMILES Values across 7 Countries

Sharing, Mindful, Integrity, Learning, Excellence, Social Responsibility

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2019
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Promoter

Ashok Soota

www.happiestminds.com

*All logos are properties of their respective owners Note 1: Trailing 12 months Revenue from existing customers; 2: ROCE / ROE is nine months annualized

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IoT Blockchain
DevOps & RPA Cloud
Software Defined Networking / NFV BPM & Integration
Big Data & Adv. Analytics Security
BFSI Edutech Hi-Tech
Mfg/Industrial Retail Travel & Hosp.
4
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4 www.happiestminds.com

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Learning Excellence
Integrity
Social
Responsibility
Mindful
Sharing
Our Mission
Happiest People . Happiest Customers
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Achieve a very Be the Be known as the Happiness successful IPO by or for each Evangelists before FY23 and in the company with highest other, our standards of interim provide a Customers and monetization event for Corporate Society Governance investors/team by FY20

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Happiest Minds is the first Indian IT firm to be The Mindful IT Company

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Be recognized for Be a leader in Thought Leadership in Social Responsibility our focused areas of initiatives technology and solutions

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Business Agile
Transformation Organization
Agile
Business
CREATING
MINDFULLY
DIGITAL
AGILE
CAPITAL
Platformize and Agile
Modernize Delivery
Reimagining Engineering &
Customer Experience Operational Excellence
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www.happiestminds.com

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7 www.happiestminds.com

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Particulars	Q3 FY 21	Q2 FY 21	QoQ	Q3 FY 20	YoY	9M FY 21	9M FY 20	YoY
Revenue ($'000)	26,202	24,712	6.0%	24,085	8.8%	74,358	72,735	2.2%
Revenue (₹ lakhs)1	20,129	18,791	7.1%	17,557	14.6%	57,433	52,402	9.6%
EBITDA (₹ lakhs)	5,969	4,939	20.9%	2,811	112.3%	15,690	8,749	79.3%
EBITDA %	29.7%	26.3%	337 bps	16.0%	1364 bps	27.3%	16.7%	1062 bps
PAT (₹ lakhs)	4,215	3,408	23.7%	2,138	97.1%	12,641	6,641	90.3%
PAT %	20.9%	18.1%	280 bps	12.2%	876 bps	22.0%	12.7%	934 bps

Note: 1. Total Income

www.happiestminds.com

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Digital
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Agile
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% of Revenue % of Revenue
92.8% 92.8%
90.2%
87.9%
97.2% 96.9% 97.1%
96.6%
96.3%
71.1%
FY 19 FY20 Q1 21 Q2 21 Q3 21 FY19 FY20 Q1 21 Q2 21 Q3 21
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Total Revenue EBITDA Total revenue mix (Q3 FY 21) [1]
(₹ Lakhs) % Margin
Total Income (₹ Lakhs)
4.2%
1.6% 11.0% 15.8% 25.6% 26.3% 29.7% 21.5%
71,423
60,181
48,912 11,312 49.5%
24.8%
6,628 5,969
4,782 4,939
18,699 18,791 20,129
762
IMSS DBS PES Oth Inc
FY18 FY19 FY20 Q1 21 Q2 21 Q3 21
FY18 FY19 FY20 Q1 21 Q2 21 Q3 21
High FCF [2] conversion Utilization & Happiest Minds, offshore/onsite Voluntary Attrition % [3]
(₹ Lakhs) % FCF Conversion Utilization %
85.2% 98.8% 99.6% 99.8% 99.8% 99.2% 68.4% 77.3% 76.9% 74.9% 78.7% 81.6% 25.2%
2,253 2,462 2,666 2,658 2,721 2,885 18.7%
11,266 16.0%
14.1%
13.1%
6,549
5,920
4,772 4,931 95.3% 94.6% 95.4% 95.3% 95.1% 95.0%
649
4.7% 5.4% 4.6% 4.7% 4.9% 5.0%
FY18 FY19 FY20 Q1 21 Q2 21 Q3 21 FY18 FY19 FY20 Q1 21 Q2 21 Q3 21 FY19 FY20 Q1 21 Q2 21 Q3 21
Onsite Offshore
Note: 1. Calculated based on total income split, 2. FCF Conversion = FCF/EBITDA and FCF = EBITDA – Capex. 3. Attrition % for TTM Trailing 12 Months 10
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Revenue model
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Q3 21
Model Geography Digital Revenue [1] Vertical [1]
7.0%
3.8% 11.0% [3.4%] 6.9%
22.2% 13.4% 24.9%
41.0% 7.0%
14.4%
10.6%
17.4%
8.7%
20.2%
72.2%
77.8% 21.6% 14.4% 2.2%
Digital Infra / Cloud SAAS
T&M FP Americas Europe India ROW Edu Tech Hitech Retail TME
Security Analytics / AI
BFSI Industrial MFG Others
IoT Others
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Revenue Concentration [3]
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Million $ Customers [2]
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(% Revenue)
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(#)
66.5%
49.4%
34.4%
14.8%
Top 1 Top 5 Top 10 Top 20
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25 23 24 25
21
16
FY18 FY19 FY20 Q1 21 Q2 21 Q3 21
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11
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Notes: 1. TME: Travel, Media and Entertainment, 2. Based on quarter revenues on an annualized basis. 3. Top 20 includes Top 1, 5 & 10

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Onsite/Offshore Avg. annual revenue / active customer
By Revenue (USD ‘000)
683
659
615 615
502
78.6% 78.0% 77.5% 79.0% 78.1% 81.0% 471
21.4% 22.0% 22.5% 21.0% 21.9% 19.0%
FY18 FY19 FY20 Q1 21 Q2 21 Q3 21
FY18 FY19 FY20 Q1 21 Q2 21 Q3 21
Onsite Offshore
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	FY18	FY19	FY20	FY21Q1	FY21Q2	FY21 Q3	FY21 9M
Customer Industry group
Edutech	18.0%	21.3%	21.3%	27.0%	27.0%	24.9%	26.3%
Hitech	24.6%	21.0%	21.0%	20.5%	19.5%	20.2%	20.1%
BFSI	17.9%	18.2%	17.5%	17.4%	16.3%	17.4%	17.0%
Entertainment (TME)	11.0%	13.8%	17.1%	12.9%	13.0%	14.4%	13.5%
Retail	7.0%	6.9%	7.5%	5.7%	4.5%	2.2%	4.1%
Industrial	6.2%	8.1%	7.0%	6.4%	6.9%	7.0%	6.8%
Manufacturing	3.2%	3.8%	3.7%	5.6%	6.8%	6.9%	6.5%
Others	12.3%	6.9%	4.9%	4.6%	6.0%	7.0%	5.9%

Digital Service Offerings
Digital infrastructure/Cloud	-	40.9%	31.2%	43.7%	41.1%	41.0%	41.6%
SaaS	-	28.6%	29.4%	23.6%	24.6%	21.6%	23.4%
Security solutions	-	10.2%	14.9%	7.6%	7.4%	8.7%	7.6%
Analytics/AI	-	9.1%	11.6%	12.1%	13.5%	14.4%	13.4%
IoT	-	8.4%	9.8%	9.3%	10.5%	11.0%	10.9%
Total	-	97.2%	96.9%	96.3%	97.1%	96.6%	96.8%

Automation as a % of total revenue			20.7%	24.2%	24.3%	27.8%	25.5%

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	FY18	FY19	FY20	FY21Q1	FY21Q2	FY21 Q3	FY21 9M
Location of external customer
USA	73.5%	75.5%	77.5%	77.3%	77.3%	72.2%	75.5%
India	11.7%	11.9%	11.9%	10.9%	10.9%	13.4%	11.8%
Europe	11.4%	9.5%	7.2%	9.8%	9.2%	10.6%	9.9%
ROW	3.4%	3.1%	3.4%	2.0%	2.6%	3.8%	2.9%

Number of customers based on quarter revenues on an annualized basis (#)
$ 10 M +		1	1	1	1	1	1
$ 5M to $ 10M	2	2	-	1	-	2	2
$ 3M to $ 5M	2	1	9	4	6	5	5
$ 1M to $ 3M	12	17	15	17	17	17	17
Total	16	21	25	23	24	25	25

Revenue mix by delivery
Onsite	21.4%	22.0%	22.5%	21.0%	21.9%	19.0%	20.6%
Offshore1	78.6%	78.0%	77.5%	79.0%	78.1%	81.0%	79.3%

Revenue by Contract type
Fixed Price	18.4%	16.8%	19.0%	18.8%	19.3%	22.2%	20.7%
Time and Material	81.6%	83.2%	81.0%	81.2%	80.7%	77.8%	79.3%

Active customers
# of active customers	173	163	157	148	152	155	155

Fortune2000 / Forbes200 / Billion $ corporations
# of customers			37	36	39	38	38

14 www.happiestminds.com

Note: 1. Offshore: Revenues from customers served from India

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	FY18	FY19	FY20	FY21Q1	FY21Q2	FY21Q3	FY21 9M

Happiest Minds
Onsite	105	132	123	124	133	145	145
Offshore	2,148	2,330	2,543	2,534	2,588	2,740	2,740
Total	2,253	2,462	2,666	2,658	2,721	2,885	2,885

Happiest Minds by delivery centres
Onsite	4.7%	5.4%	4.6%	4.7%	4.9%	5.0%	5.0%
Offshore1	95.3%	94.6%	95.4%	95.3%	95.1%	95.0%	95.0%

Diversity
Women Happiest Minds	22.0%	23.0%	24.0%	23.4%	23.3%	24.0%	24.0%

Utilization
Utilization %	68.4%	77.3%	76.9%	74.9%	78.7%	81.6%	78.5%

Days Sales Outstanding
Billed	74	80	60	51	51	46	48
Unbilled	6	11	23	32	26	31	32
Total DSO (Days)	80	91	83	83	77	77	80

EPS (₹ Per Share)
Year / Nine Months			5.36				8.91

Capital Return Ratios %
Return on Capital Employed (Year / Nine Months)			28.9%				36.2%
Return on Equity (Year / Nine Months)			27.1%				33.2%

www.happiestminds.com

Note: 1. Offshore: Revenues from customers served from India

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(All figures in ₹ Lakhs)	FY18	FY18	FY19	FY19	FY20	FY20	FY21Q1	FY21Q1	FY21Q2	FY21Q2	FY21Q3	FY21Q3	FY21 9M	FY21 9M
Revenue by Business Units
Infrastructure Management & Security Services	9,862	20.2%	12,943	21.5%	15,361	21.5%	3,641	19.5%	3,959	21.1%	4,334	21.5%	11,934	20.8%
Digital Business Solutions	15,403	31.5%	18,090	30.1%	19,167	26.8%	4,598	24.6%	4,710	25.1%	4,985	24.8%	14,293	24.9%
Product Engineering Services	21,024	43.0%	28,003	46.5%	35,293	49.4%	9,463	50.6%	9,615	51.2%	9,965	49.5%	29,043	50.6%
Total Revenue	46,289	*94.6%*	59,036	*98.1%*	69,821	*97.8%*	17,702	*94.7%*	18,284	*97.3%*	19,284	*95.8%*	55,270	*96.2%*
Other income	2,623	5.4%	1,145	1.9%	1,602	2.2%	997	5.3%	507	2.7%	845	4.2%	2,163	3.8%
Total income	48,912	*100.0%*	60,181	*100.0%*	71,423	*100.0%*	18,699	*100.0%*	18,791	*100.0%*	20,129	*100.0%*	57,433	*100.0%*

EBITDA	762	1.6%	6,628	11.0%	11,312	15.8%	4,782	25.6%	4,939	26.3%	5,969	29.7%	15,690	27.3%

PAT	-2,247	-4.6%	1,421	2.4%	7,171	10.0%	5,018	26.8%	3,408	18.1%	4,215	20.9%	12,641	22.0%

www.happiestminds.com

Note: EBITDA % and PAT % are calculated as a % of total income

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Summary Profit & Loss statement	Summary Profit & Loss statement	Summary Profit & Loss statement	Summary Profit & Loss statement	Summary Profit & Loss statement	Summary Profit & Loss statement	Summary Profit & Loss statement	Summary Profit & Loss statement

(All figures in₹Lakhs)	FY18	FY19	FY20	FY21 Q1	FY21 Q2	FY21 Q3	FY21 9M
Income
Operating revenue	46,289	59,036	69,821	17,702	18,284	19,284	55,270
Other income	2,623	1,145	1,602	997	507	845	2,163
Total income	48,912	60,181	71,423	18,699	18,791	20,129	57,433
Cost of revenue	32,652	36,987	42,927	9,978	10,401	11,155	31,534
Gross margin	13,637	22,049	26,894	7,724	7,884	8,129	23,737
%	29.5%	37.3%	38.5%	43.6%	43.1%	42.2%	42.9%
SG&A cost	15,498	16,566	17,184	3,939	3,452	3,005	10,210
EBITDA	762	6,628	11,312	4,782	4,939	5,969	15,690
%	1.6%	11.0%	15.8%	25.6%	26.3%	29.7%	27.3%
Depreciation	2,075	2,478	2,023	512	512	516	1,540
EBIT	(1,313)	4,150	9,289	4,270	4,427	5,453	14,150
%	-2.7%	6.9%	13.0%	22.8%	23.6%	27.1%	24.6%
Finance cost	995	1,594	802	186	160	126	472
PBT before exceptional items *	(2,308)	2,556	8,487	4,084	4,267	5,327	13,678
%	-4.7%	4.2%	11.9%	21.8%	22.7%	26.5%	23.8%
Exceptional Items+	-	1,258	1,126	-	-	-	-
PBT *	(2,308)	1,298	7,361	4,084	4,267	5,327	13,678
%	-4.7%	2.2%	10.3%	21.8%	22.7%	26.5%	23.8%
Income tax expense	(61)	(123)	190	(934)	859	1,112	1,037
PAT *	(2,247)	1,421	7,171	5,018	3,408	4,215	12,641
%	-4.6%	2.4%	10.0%	26.8%	18.1%	20.9%	22.0%

* PBT before exceptional items, PBT and PAT " for FY18 & FY19 are restated as per IndAs, forming part of our offer documents.

[+] Exceptional items for FY19 & FY20 refer to Impairment of Goodwill.

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Condensed Balance Sheet	Condensed Balance Sheet	Condensed Balance Sheet	Condensed Balance Sheet	Condensed Balance Sheet	Condensed Balance Sheet	Condensed Balance Sheet
(All figures in₹Lakhs)	31.03.2018	31.03.2019	31.03.2020	30.06.2020	30.09.2020	31.12.2020
Assets
Non-current Assets
Property, plant and equipment	264	214	93	77	60	72
Goodwill	2,961	1,736	610	610	611	611
Financial & Other assets	7,685	6,003	5,598	6,266	5,788	5,040
Total non-current assets (A)	10,910	7,953	6,301	6,953	6,459	5,723
Current assets
Financial & Other assets
i. Trade receivable	9,437	12,927	11,487	9,851	10,302	9,765
ii. Cash & Cash equivalents, Investments & Other financial assets	16,928	19,610	31,967	39,196	52,387	54,286
iii. Other assets	1,424	862	1,060	1,308	1,721	1,531
Total current assets (B)	27,789	33,399	44,514	50,355	64,410	65,582
Total assets (A + B)	38,699	41,352	50,815	57,308	70,869	71,305

Equity and Liabilities
Total equity (A)	(10,888)	(6,605)	26,531	31,901	46,380	50,836
Non-current liabilities
Financial liabilities	5,797	3,814	1,863	1,674	1,518	1,248
Provisions & Deferred tax liability	935	940	1,255	1,508	1,513	1,662
Total non-current liabilities (B)	6,732	4,754	3,118	3,182	3,031	2,910
Current liabilities
Financial & Contract liabilities
i. Trade payable	2,498	2,878	3,442	3,600	6,307	3,781
ii. Others	38,866	38,591	15,947	15,907	12,402	10,931
Provisions & Other current liabilities	1,491	1,734	1,777	2,718	2,749	2,847
Total current liabilities (C)	42,855	43,203	21,166	22,225	21,458	17,559
Total liabilities (D = B + C)	49,587	47,957	24,284	25,407	24,489	20,469
Total equity and liabilities (A + D)	38,699	41,352	50,815	57,308	70,869	71,305

www.happiestminds.com

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[email protected]

AI assistant

Happiest Minds Technologies Limited Investor Presentation 2021

61298_rns_2021-02-10_67de197f-1b14-4d72-9fed-5c00a3bbb88c.pdf

Happiest Minds Technologies Limited

Sub: Earnings Presentation on the financial results of Q3 & nine months for FY’21

Thanking you, Yours faithfully,

For Happiest Minds Technologies Limited

February 2021

Next Generation Digital Transformation, Infrastructure, Security and Product Engineering Services Company

IPO

Digital Digital

Agile

Active clients

RoCE[1]

RoE

Mission Statement

Happiest Minds

Promoter

Ashok Soota

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Happiest Minds Technologies Limited — Investor Presentation 2021

61298_rns_2021-02-10_67de197f-1b14-4d72-9fed-5c00a3bbb88c.pdf

Happiest Minds Technologies Limited

Sub: Earnings Presentation on the financial results of Q3 & nine months for FY’21

Thanking you, Yours faithfully,

For Happiest Minds Technologies Limited

February 2021

Next Generation Digital Transformation, Infrastructure, Security and Product Engineering Services Company

IPO

Digital Digital

Agile

Active clients

RoCE[1]

RoE

Mission Statement

Happiest Minds

Promoter

Ashok Soota

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Happiest Minds Technologies Limited Investor Presentation 2021