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HANSEN TECHNOLOGIES LIMITED Investor Presentation 2025

Feb 18, 2025

65073_rns_2025-02-18_cfa39e0b-a247-49af-bfc5-015ba367c363.pdf

Investor Presentation

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© H A N S E N

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IMPORTANT NOTICE
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This presentation has been prepared by Hansen Technologies Limited (Hansen)

Information contained in this presentation:

Definitions:

  • Is intended to be general background information only, and is not intended that it be relied upon as advice to investors or potential investors and is not an offer or invitation for subscription, purchase, or recommendation of securities in Hansen.

  • 1H23 = six months ended 31 December 2022

  • 2H23 = six months ended 30 June 2023

  • FY23 = financial year ended 30 June 2023

  • 1H24 = six months ended 31 December 2023

  • Should be read in conjunction with Hansen's financial reports and market releases on ASX.

  • 2H24 = six months ended 30 June 2024

  • FY24 = financial year ended 30 June 2024

  • Includes forward-looking statements about Hansen and the environment in which Hansen operates, which are subject to significant uncertainties and contingencies, many of which are outside the control of Hansen – as such undue reliance should not be placed on any forward-looking statements as actual results or performance may differ materially from these statements.

  • 1H25 = six months ended 31 December 2024

  • 2H25 = six months ended 30 June 2025

  • FY25 = financial year ended 30 June 2025

  • EBITDA* = Earnings before interest, tax, depreciation and amortisation, excluding net foreign exchange gains (losses)

  • Includes statements relating to past performance, which should not be regarded as a reliable guide to future performance.

  • Underlying EBITDA* = Earnings before interest, tax, depreciation and amortisation, excluding net foreign exchange gains (losses), not including non-recurring items

  • Includes certain financial information not recognised under IFRS which Hansen considers useful to assist in evaluating Hansen’s performance – however, such information has not been subject to audit or review in accordance with Australian Auditing Standards.

  • Cash EBITDA* = Underlying EBITDA, less Capitalised development costs

  • NPAT = Net profit after tax

All dollar values are in Australian dollars (A$) unless otherwise stated.

  • NPATA* = Net profit after tax excluding tax effected amortisation of acquired intangibles and non-recurring items

  • EPSa = Earnings per share on NPATA

  • EBITDA and NPATA are non-IFRS measures that have not been audited or reviewed by Hansen’s auditors.

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AGENDA

  • Operational Highlights

  • Results Details

  • M&A Update

  • FY25 Guidance

  • Q&A

  • Financial Statements

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Hansen (ASX: HSN) is a global provider of software and services to the energy & utilities and communications & media industries. With our award-winning software suite, we help customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes

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~15% Revenue CAGR since 2008

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+10[Years] Consistently low churn rates with average customer tenure greater than 10 years

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+80
Countries utilise
Hansen products and
services
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Enabling customers to transform their business to support new communications, energy and utilitiesbased services

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Providing Modular, Cloud-Based Products for the Cloud-driven Evolution

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Delivering Engaging, Omni-Channel Experiences

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OPERATIONAL HIGHLIGHTS

Signed a transformative $50m five-year agreement with VMO2 , a Joint Venture between Telefónica and Liberty Global

Supported Å Entelios , one of the Nordics largest B2B retailers, in its expansion into the Danish market

Strategic investment of $2.2m for a 30% stake in Dial AI to develop and distribute AI solutions for existing and new customers

New wins including City of Kingsport who selected Hansen to modernise their water-billing and customer-engagement experience

Awarded the EcoVadis "Committed" badge reflecting our dedication to achieving our sustainability goals

Since acquiring powercloud , we’ve streamlined operations and reduced its overall cost base

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1H25 FINANCIAL SUMMARY

Revenue & Earnings

Revenue & Earnings Financial & Capital Forecast to significantly accelerate in Short-term impact of powercloud the 2[nd] Half turnaround $178.0m + 6.1% v 1H24 $10.4m $30.4m 1H24 Operating Revenue Operating Cash Flow $38.1m - 26.9% v 1H24 ($5.8m) $18.3m 1H24 Underlying EBITDA[1] Free Cash Flow 21.4% Underlying EBITDA Margin - 37.0% v 1H24 0.5x 0.1x 1H24 $29.1m Cash EBITDA[2] Leverage Ratio 16.3% Underlying Cash EBITDA Margin

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Shareholders Returns

~18% share price increase across 1H25

6.19¢ - 53.4% v 1H24 Basic EPSa[3] In line with 1H24 Dividend Per Share 81.0% 37.8% 1H24 Dividend payout ratio[4]

Notes:

  • Amounts shown on a reported basis unless otherwise stated

  • Underlying EBITDA excludes ($6.5m) of non-recurring items

  • Cash EBITDA is Underlying EBITDA less Capitalised development costs

  • Basic EPSa, based on NPATA

  • Dividend payout ration based on NPATA

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EXPECTATIONS FOR A STRONG FULL YEAR

Operating Revenue ($m)

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Operating Revenue up
6.1% vs 1H24. The
21.0 Group’s revenue is
expected to be
significantly stronger in
2H25 driven by the timing
of upgrade works and
licence fees
1H21 2H21 1H22 2H22 1H23 2H23 1H24 2H24 1H25 2H25^
Underlying NPATa [[1]] ($m)
Services and licences
revenue was delayed to
the 2H25 and the loss-
making performance of
powercloud (with no tax
losses recognised in the
half) resulted in a low
1H25 result
1H21 2H21
1H22 2H22 1H23 2H23 1H24 2H24 1H25 2H25^
162.7 167.7 185.4 178.0 2H25 Guidance
142.2 144.5 148.9 147.6 149.1
18.3
29.6 31.8 31.6
25.2 26.4 24.0 27.0
2H25 Indicative
12.7 12.6
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Underlying NPATa[[1]] ($m)

Notes:

Amounts shown on a reported basis unless otherwise stated

  • Includes Telefónica Germany

  • ^ Based on FY25 Guidance Midpoint

1 Net profit after tax excluding tax effected amortisation of acquired intangibles and non-recurring items

  • 2 Cash EBITDA is Underlying EBITDA less Capitalised development costs

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Underlying EBITDA ($m)
Underlying EBITDA down
26.9% vs 1H24 driven by:
• Lower licence fees vs
strong 1H24

Upgrade delays shifting
revenue to 2H25
• 2H margins to be
particularly strong
1H21 2H21 1H22 2H22 1H23 2H23 1H24 2H24 1H25 2H25^
Cash EBITDA [2] ($m)
Cash EBITDA reflects the
movement in Underlying
EBITDA. The Group
continues to invest
significantly in R&D and
2H25 profitability is
expected to be very
strong
1H21 2H21
1H22 2H22 1H23 2H23 1H24 2H24 1H25 2H25^
N
21.0
52.3 54.3 54.5 52.1
46.9 46.0 45.0
40.3 38.1 2H25 Guidance
21.0
45.5 41.6 47.4 43.3 46.2
37.3 35.0 30.8 29.1 2H25 Guidance
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WELL DIVERSIFIED REVENUE ACROSS VERTICALS AND REGIONS

Revenue Diversity

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Customer 1
8%
Customer 2
22%
Customer 3 6%
Customer 4
Customer 5 5%
Customer 6
14% 63% 4%
65% Customer 7
3%
Customer 8
3%
Customer 9 3%
Customer 10 2%
2%
Other Customers 2%
AMERICAS APAC EMEA
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Support & Application Revenue ($m)

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• Highly predictable and
29.5 repeatable revenue sources
32.1 32.1 29.1 24.1 26.7 27.6 26.9 29.7 27.6 28.2 34.4 31.9 26.4 23.0 • Support revenue recognised evenly over the contracted
22.2 25.9 26.1 term
71.6 72.6 73.3 82.4 81.8 87.4 85.1 91.5 111.3 • Application revenue is fees received for configuration,
implementation and
customisation
1H21 2H21 1H22 2H22 1H23 2H23 1H24 2H24 1H25
EMEA APAC AMERICAS
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Revenue by Vertical ($m)
VERTICAL 1H24 1H25 Movement
Energy & Utilities 97.7 105.5 8.0%
AMERICAS 21.1 21.2 0.5%
41% APAC 31.2 20.3 (34.9%)
EMEA 45.4 64.0 41.0%
59% Communications & Media 70.0 72.5 3.6%
AMERICAS 12.6 17.5 38.9%
APAC 6.0 4.0 (33.3%)
EMEA 51.4 51.0 (0.8%)
Total 167.7 178.0 6.1%
Energy & Utilities
Communications & Media
Licence Revenue ($m)
• We tailor our contracts to
suit our customers' needs
• Impacted by IFRS 15
accounting standards
20.0 17.1 19.6 16.7 • Certain contracts require
15.7 upfront recognition for
13.1 13.4 12.2 13.2 licences
• Average renewal 3-5 years
1H21 2H21 1H22 2H22 1H23 2H23 1H24 2H24 1H25
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REVENUE BY VERTICAL

Energy & Utilities ($m) $105.5m 1H25 Operating Revenue

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23.9 21.2
21.1
21.0 20.3
19.0 15.8 15.2 14.4 18.7 21.9
31.2
23.3
18.0 21.9 22.6 22.6 23.7
60.6 64.0
39.8 34.8 36.1 38.2 36.9 41.1 45.4
1H21 2H21 1H22 2H22 1H23 2H23 1H24 2H24 1H25
EMEA APAC Americas
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  • The Energy & Utilities sector is transforming, unlocking organic growth opportunities, including in our newly acquired powercloud business in Germany

  • Hansen’s software enables utilities to integrate renewables, smart grids, EV charging, and efficiency programs while ensuring compliance and automating energy management

  • Tailored solutions for these technologies open new potential revenue streams as utilities expand services

Communications & Media ($m)

$72.5m 1H25 Operating Revenue

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22.8
15.5
15.8
5.8
23.1 15.1 15.4 12.6 5.6 17.5
5.5
19.6 5.9 4.8 6.0 4.0
4.8
5.7 64.4
56.0 57.9
47.1 51.4 49.6 51.4 51.0
40.1
1H21 2H21 1H22 2H22 1H23 2H23 1H24 2H24 1H25
EMEA APAC Americas
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  • The demand for legacy system upgrades is accelerating, creating growth opportunities

  • Hansen’s Communications Suite is recognised as best in class by TM Forum, reinforcing our leadership in the industry

  • Our recent VMO2 win highlights our expertise, and we continue engaging with leading communications companies to support their evolving needs

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SIGNIFICANT CASH INFLOWS EXPECTED DURING 2H25

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Group Cash Flow ($m)
($5.8m) – Free Cash Flow
Operating Activities
Investing Activities
(166.0)
184.6
Financing Activities
(8.2)
1.4
(12.6) (3.6) (0.2)
46.0 (9.4) 32.0
Opening Cash Receipts Payments to Net Investing Lease Debt Dividends FX Closing Cash
Balance from suppliers Interest Activities liabilities movements paid Balance
customers and & tax & Other
employees
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  • The Group currently has ~$44m of accrued income from a variety of factors

  • There is a build-up of working capital due to several large projects including the new contract with SSE which was announced in June 2024

  • Reinvesting in our products • $9.0m of capitalised R&D with more expensed refining our core products

Returning funds to share holders

  • Reflecting the Group’s optimism for FY25 $9.4m paid out as a dividend to shareholders

Dial AI Investment

  • The Group purchased 30% of Dial AI for $2.2m

powercloud restructure

  • During 1H25 the Group funded ~$13m in the powercloud business with ~$6.5m recognised as nonrecurring items

  • There is also IFRS15 related accrued income totalling ~$20m that unwinds over several years

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POWERCLOUD UPDATE

Now cash generative and expected to deliver positive Underlying EBITDA for FY25

Anticipating revenue growth from FY26 as the German energy market transitions, beginning with smart meter roll out

Significant investment behind the core product (RCS) for a major release in the coming months

Continued investment in Management, reinforced with Hansen Executive support

Continued focus on existing customers in the German market Focused on product enhancement to support customers in the rapidly changing German market

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FURTHER INVESTMENT IN AI CUSTOMER SOLUTIONS INVESTED CAD $2M(~A$2.2M) FOR 30% STAKE IN DIAL AI

Product Overview

  • The AI Virtual Agent, is designed for call centre optimisation

  • It seamlessly integrates with back-end systems to enable the management of hundreds of simultaneous interactions, delivering 24/7 omnichannel support

  • With real-time monitoring, it enhances efficiency, customer satisfaction, and operational consistency while reducing wait times

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Benefits – Game Changing

  • Transforms customer interactions with lightning-fast responses, effortless scalability, and round-the-clock support

  • Empowers customer service agents by handling routine queries while understanding sentiment

  • Seamless communication across channels and languages

  • With AI-driven intelligence, it delivers smooth, personalised experiences while maintaining reliability, security, and a human touch where it matters most

Strategic collaboration to enhance, integrate and globally distribute Generative AI solutions as part of Hansen’s end-to-end offering

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STRONG GROWTH INDICATORS FOR FY25 AND BEYOND

Energy & Utilities: Demand for sophisticated billing and support continues to grow as energy retailers grapple with the complexities of monetising distributed energy solutions, like solar panels, batteries and EV chargers and this means growth potential for Hansen as each new solution creates a new billable meter point

Communications & Media: As many Tier 1 communication companies increasingly contend with complex legacy systems that impact speed to market and cost to serve, more and more are seeking best in breed software to improve their customer support and overall offering, this results in more RFPs in market and, with Hansen’s market leading software and recent success with Telefónica Germany and VMO2 UK, we anticipate winning further upgrades and new logos

powercloud: Germany the third largest global economy is on the cusp of an energy transition where energy retailers will need to advance their systems to manage the new paradigm. This will bring more retailers to market as they will increasingly require upgrades to their billing systems

AI & Product Development: Advancing from basic chatbots to generative AI presents a major opportunity for Hansen to enhance customer service, compliance, and efficiency. By leveraging AIdriven automation, we have commenced streamlining workflows, reducing costs, and delivering more intuitive, scalable solutions, reinforcing our commitment to innovation and customer value

M&A: Hansen has a strong track record of M&A including acquisition and successful integration and continues to assess the market for ideal new opportunities

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FY25 GUIDANCE REAFFIRMED

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FY25 Operating Revenue
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$398m - $405m 5% - 7% FY25 Growth vs FY24 including annualised powercloud revenue of $44.2m

  • It is anticipated that the Group’s 2H25 will be significantly stronger than 1H25 due to:

  • new logo implementations

  • customer upgrades

FY25 Underlying EBITDA

  • the signing of the VMO2 contract

$92m - $101m Underlying EBITDA Margin 23 - 25%

FY25 Cash EBITDA^

  • The unaudited January 2025 monthly results have been finalised and January YTD Operating revenue was $230m with Underlying EBITDA of $67m

  • The FX impact year-to-date through January 2025 is immaterial

$76m – $85m

Cash EBITDA Margin 19 - 21%

  • Hansen is expected to experience tailwinds due to industry demand across both verticals

^ Cash EBITDA is Underlying EBITDA less capitalised development costs

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Q & A

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CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

FOR THE HALF-YEAR ENDED 31 DECEMBER 2024

FOR THE HALF-YEAR ENDED 31 DECEMBER 2024
Dec-24 Dec-23
$'000 $'000
Operating revenue from contracts with customers 177,964 167,743
Finance Income 366 195
Other income 611 510
Total revenue from contracts with customers and other income 178,941 168,448
Employee benefit expenses (109,398) (93,531)
Amortisation expense (19,726) (16,552)
Depreciation expense
Property and operating rental expenses
Contractor and consultant expenses
Software licence expenses
(6,229)
(1,741)
(2,306)
(3,333)
(6,647)
(1,491)
(2,144)
(1,519)
Hardware and software expenses (17,218) (11,943)
Travel expenses
Communication expenses
(1,673)
(849)
(1,478)
(916)
Professional expenses (4,586) (3,174)
Finance costs on borrowings (2,182) (1,680)
Finance costs on lease liabilities (709) (457)
Foreign exchange losses (79) (145)
Other expenses
Share of net loss of associate
(5,827)
(34)
(3,228)
-
Total expenses (175,890) (144,905)
Profit before income tax expense 3,051 23,543
Income tax expense (2,981) (5,922)
Netprofit after income tax expense for the half-year(NPAT) 70 17,621
Other comprehensive income/(expense)
Items that may be reclassified subsequently to profit and loss
Exchange differences on translation of foreign operations
Other comprehensive income/(expense)for the half-year,net of tax
Total comprehensive income for the half-year
13,808
13,808
13,878
(3,686)
(3,686)
13,935
Basic earnings (cents) per share attributable to ordinary equity holders of the
Company
Diluted earnings (cents) per share attributable to ordinary equity holders of the
Company
0.03
0.03
8.68
8.56

RECONCILIATION OF UNDERLYING EBITDA AND NPATA

FOR THE HALF-YEAR ENDED 31 DECEMBER 2024

RECONCILIATION OF UNDERLYING EBITDA AND NPATA
FOR THE HALF-YEAR ENDED 31 DECEMBER 2024
RECONCILIATION OF UNDERLYING EBITDA AND NPATA
FOR THE HALF-YEAR ENDED 31 DECEMBER 2024
Earnings before Interest, Taxes, Depreciation and Amortisation (EBITDA)1- Reconciliation
Dec-24 Dec-23
$'000 $'000
Profit before income tax expense 3,051 23,543
Add back
Amortisation expense 19,726 16,552
Depreciation expense 6,229 6,647
Finance costs on borrowings 2,182 1,680
Finance costs on lease liabilities 709 457
Finance income (366) (195)
Foreignexchangelosses / (gains) 79 145
EBITDA1 31,610 48,829
Add back
Separately discloseditems 6,501 3,274
Underlying EBITDA2 38,111 52,103
Less
Capitalised development costs 8,967 5,947
Cash EBITDA3 29,144 46,156

1 EBITDA is a non-IFRS term, defined as earnings before interest, tax, depreciation and amortisation, excluding net foreign exchange gains/(losses) and loss on investments in associate.

  • 2 Underlying EBITDA, exclude separately disclosed items, which represent the one-off costs during the period. Further details of the separately disclosed items are outlined in Note 3 to the Financial Report which can be found on the Company’s web site.

  • 3 Cash EBITDA is Underlying EBITDA less Capitalised development costs

Underlying net profit after tax before acquired amortisation, net of tax (NPATA[1] ) - Reconciliation

Netprofit after income tax expense for the half-year(NPAT) 70 17,621
Less
Tax effect of separately disclosed items (1,950) (833)
Separately disclosed items 6,501 3,274
Underlying net profit after income tax expense for the half-year
(Underlying NPAT)2
4,621 20,062
Less
Less acquired amortisation,net oftax 7,977 6,911
Underlying net profit after income tax before acquired amortisation, net
of tax (Underlying NPATA)1
12,598 26,973
  • 1 Underlying net profit after tax but before acquired amortisation, net of tax or underlying NPATA exclude separately disclosed items, which represent the one-off costs during the period and acquired amortisation, net of tax.

  • 2 Underlying net profit after tax or underlying NPAT exclude separately disclosed items, which represent the one-off costs during the period.

These statements should be read in conjunction with Hansen's financial reports and market releases on ASX

Includes certain financial information not recognised under IFRS which Hansen considers useful to assist in evaluating Hansen’s performance – however, such information has not been subject to audit or review in accordance with Australian Auditing Standards

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AS AT 31 DECEMBER 2024

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

CONSOLIDATED STATEMENT OF CASH FLOWS

FOR THE HALF-YEAR ENDED 31 DECEMBER 2024

Dec-24 Jun-24
$'000 $'000
Current assets
Cash and cash equivalents 31,997 46,021
Receivables 65,087 62,829
Accrued revenue 43,976 36,508
Othercurrent assets 8,932 7,640
Total current assets 149,992 152,998
Non-current assets
Investments accounted for using the equity method 2,194 -
Plant, equipment & leasehold improvements 12,826 15,710
Intangible assets1 376,796 372,124
Right-of-use assets 17,834 16,385
Deferred tax assets 8,377 7,013
Other non-current assets 1,345 1,317
Total non-current assets 419,372 412,549
Total assets 569,364 565,547
Current liabilities
Payables 29,358 31,534
Lease liabilities 4,937 4,889
Current tax payable 3,440 3,727
Provisions 27,566 30,208
Unearned revenue1 40,566 37,940
Total current liabilities 105,867
108,298
Non-current liabilities
Deferred tax liabilities1 32,525
32,920
Borrowings 72,241 70,221
Lease liabilities 15,268 14,240
Provisions 242 915
Unearned revenue 958 1,808
Total non-current liabilities 121,234 120,104
Total liabilities 227,101 228,402
Net assets 342,263 337,145
Equity
Share capital 151,368 150,599
Foreign currency translation reserve 15,515 1,707
Share-based payment reserve 14,086 13,440
Retained earnings 161,294 171,399
Total equity 342,263 337,145

1 Certain balances have been restated in accordance with the accounting for business combination following the finalisation of acquisition accounting associated with powercloud. Refer to Note 10 to the Financial Report which can be found on the Company’s web site.

Dec-24 Dec-23
$'000 $'000
Cash flows from operating activities
Receipts from customers 184,639 183,019
Payments to suppliers and employees (165,988) (141,837)
Interest received 366 195
Finance costs on borrowings (2,035) (1,527)
Finance costs on lease liabilities (709) (457)
Income tax paid (5,913) (9,039)
Net cash from operatingactivities 10,360 30,354
Cash flows from investing activities
Payments for investment in associate (2,184) -
Payments for plant, equipment and leasehold improvements (1,405) (2,543)
Payment for capitalised development costs (8,967) (5,947)
Net cash used in investingactivities (12,556) (8,490)
Cash flows from financing activities
Dividends paid, net of dividend re-investment (9,407) (9,337)
Payment of loan refinancing fees (210) -
Repayment of borrowings - (16,599)
Repayment of lease liabilities (3,624) (3,577)
Net cash used in financingactivities (13,241) (29,513)
Net increase in cash and cash equivalents (15,437) (7,649)
Cash and cash equivalents at beginning of the half-year 46,021 54,279
Effects of exchange rate changes on cash and cash equivalents 1,413 (1,520)
Cash and cash equivalents at end of the half-year 31,997 45,110

These statements should be read in conjunction with Hansen's financial reports and market releases on ASX

Includes certain financial information not recognised under IFRS which Hansen considers useful to assist in evaluating Hansen’s performance – however, such information has not been subject to audit or review in accordance with Australian Auditing Standards

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