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Gjensidige Forsikring ASA

Quarterly Report Apr 25, 2018

3606_rns_2018-04-25_38848005-143d-45c0-b720-b0aaa1a265ee.pdf

Quarterly Report

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Interim Report 1st quarter 2018

Gjensidige Forsikring Group

Group highlights First quarter 2018

In the following, the figures in brackets indicate the amount or percentage for the corresponding period last year.

First quarter

Group

  • Profit/loss before tax expense: NOK 726.8 million (1,365.0)
  • Earnings per share: NOK 1.07 (2.22)

General Insurance

  • Earned premiums: NOK 5,866.3 million (5,547.7)
  • Underwriting result: NOK 411.2 million (732.2)
  • Combined ratio: 93.0 (86.8)
  • Cost ratio: 15.3 (15.5)
  • Financial result: NOK 254.8 million (566.2)

Special factors and events

• Dividend for 2017 was paid on 16 April 2018: NOK 3,550 million, corresponding to NOK 7.10 per share

Profit performance Group

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
General Insurance Private 343.7 518.8 2,200.0
General Insurance Commercial 68.9 350.0 1,634.8
General Insurance Denmark 85.5 (11.2) 284.0
General Insurance Sweden 10.1 (17.1) (91.6)
General Insurance Baltics 8.8 (11.9) (7.2)
Corporate Centre/costs related to owner (82.5) (60.0) (272.4)
Corporate Centre/reinsurance 1 (23.2) (36.4) (337.5)
Underwriting result general insurance 2 411.2 732.2 3,410.1
Pension 31.8 31.1 103.7
Retail Bank 121.8 102.8 612.3
Financial result from the investment portfolio 3 254.8 566.2 2,002.6
Amortisation and impairment losses of excess value –
intangible assets
(71.0) (60.2) (261.3)
Other items (21.9) (7.2) (38.3)
Profit/(loss) before tax expense 726.8 1,365.0 5,829.1
Key figures general insurance
Large losses 4 225.2 104.6 577.4
Run-off gains/(losses) 5 340.1 240.0 1,030.3
Loss ratio 6 77.7% 71.3% 70.1%
Cost ratio 7 15.3% 15.5% 15.3%
Combined ratio 8 93.0% 86.8% 85.4%

1 Large losses in excess of NOK 30.0 million are charged to the Corporate Centre, while claims of less than NOK 30.0 million are charged to the segment in which the large losses occur. As a main rule, the Baltics segment has a retention level of EUR 0.5 million and, from January 1 2018, the Swedish segment has a retention level of NOK 10 million. Large losses allocated to the Corporate Centre amounted to NOK 69.1 million (13.4) for the year to date. Accounting items related to written reinsurance and reinstatement premiums are also included.

2 Underwriting result general insurance = earned premiums - claims incurred etc. - operating expenses

3 Excluding the return on financial assets in Pension and Retail Bank.

4 Large losses = loss events in excess of NOK 10.0 million. Expected large losses for the quarter were NOK 295.0 million.

5 Run-off gains/(losses) = changes in estimates from earlier periods. Provisions are based on best estimates, and the expected run-off result over time is zero.

6 Loss ratio = claims incurred etc./earned premiums

7 Cost ratio = insurance-related operating expenses/earned premiums

Results characterised by harsh winter and volatile capital markets

Group profit performance

The Gjensidige Forsikring Group recorded a profit before tax expense of NOK 726.8 million (1,365.0) for the quarter. The profit from general insurance operations measured by the underwriting result was NOK 411.2 million (732.2), corresponding to a combined ratio of 93.0 (86.8).

The return on financial assets was 0.5 per cent (1.0) or NOK 254.8 million (566.2).

The tax expense amounted to NOK 192.3 million (254.9), resulting in an effective tax rate of 26.5 per cent (18.7). The effective tax rate was influenced by realised and unrealised gains and losses on equity investments in the EEA.

The profit after tax expense was NOK 534.4 million (1,110.1), corresponding to NOK 1.07 (2.22) per share.

Earned premiums increased to NOK 5.9 billion (5.5) for the quarter. The underwriting result was significantly impacted by the harsh weather conditions in Norway with considerably higher snowfall compared with the first quarter of 2017. The weather-related deviation in frequency claims for the first quarter, considering historical average levels, is estimated to ~ NOK 250-300 million. Large losses were also higher compared with the same quarter last year, partly driven by the weather conditions. However, the overall large loss level was still somewhat lower than expected. Run-off gains came in somewhat higher than anticipated.

Earned premiums in the Private segment increased by 2.0 per cent. The underwriting result declined due to a higher frequency claims level, reflecting the weather conditions during the quarter.

Earned premiums in the Commercial segment increased by 2.1 per cent. The lower underwriting result was mainly driven by higher large losses and an unfavourable underlying development in frequency claims due to the weather conditions.

In the Danish segment, earned premiums increased by 14.1 per cent (6.8 per cent in local currency), driven by the acquisition of Mølholm. Underlying growth was negative. The underwriting result increased compared to the same quarter last year, primarily due to a decline in large losses, higher run-off gains and a more favourable underlying frequency claims development despite more weather-related claims.

In the Swedish segment, earned premiums increased by 5.8 per cent (3.5 per cent in local currency). The underwriting result increased compared to the same quarter last year, primarily due to premium growth and lower operating costs.

Earned premiums in the Baltic segment increased by 3.4 per cent (decreased by 3.5 per cent in local currency). The underwriting result improved from the same period last year, driven by improved tariffs, portfolio restructuring and better claims handling processes.

The Retail Bank's profit performance improved, largely driven by portfolio growth. The Pension segment's profit performance was stable.

Return on financial assets was lower than in the same period last year, following weaker results for current equities and bonds in the free portfolio.

Equity and capital position

The Group's equity amounted to NOK 24,091.0 million (23,512.0) at the end of the quarter. Annualised return on equity was 9.3 per cent (20.5).

The solvency margin target in the Partial Internal Model (PIM) perspective is unchanged at 125-175 per cent, valid for both the regulatory approved model and the model with own calibration.

The solvency margin level should stay in the upper part of the range in order to support an 'A' rating, to stabilise regular dividends over time, ensure financial flexibility for smaller acquisitions and organic growth not financed through retained earnings, as well as providing a buffer for regulatory changes.

The solvency margins at the end of the quarter were:

  • Legal perspective 1 : 159 per cent
  • Own Partial Internal Model 2 : 171 per cent

The legal perspective reflects the version of the partial internal model approved by the Financial Supervisory Authority of Norway (FSA) in the first quarter 2018, to be applied going forward instead of the previously reported Standard Formula perspective. The corresponding solvency margin as at year-end 2017 was 158 per cent. The solvency margin in the legal perspective will, all else equal, decrease by ~10pp as the FSA requires implementation of further model changes by the end of 2018.

The reported solvency margins reflect claims provisions as recognised in the consolidated statement of financial position for the Group. The solvency margins for the legal perspective and the own partial internal model perspective would have been 188 and 203 per cent respectively, assuming the communicated expected run-off gains over the next ~3-5 years are fully recognised in claims provisions.

Total comprehensive income for the year-to-date is included in the solvency calculations, minus a formulaic dividend pay-out ratio of 70 per cent of net profit.

Gjensidige has an 'A' rating from Standard & Poor's.

The regulatory uncertainties described under "Other matters" below are not expected to affect annual regular dividends.

Other matters

Update on Solvency II-related regulatory uncertainties As communicated in February, Gjensidige Forsikring ASA and Gjensidige Forsikring Group were granted approval from the Financial Supervisory Authority of Norway (FSA) for a Partial Internal Model (PIM) under the Solvency II regulation with effect from 31 December 2017. The approved model is more conservative than the model Gjensidige applied for. Gjensidige has decided to accept the approval without further interaction with the FSA at this point, but will continue to make endeavours to achieve approval for its own partial internal model in the future.

There is still some uncertainty about how capital requirements and qualifying funds will be calculated under the Solvency II rules.

1 Regulatory approved partial internal model

2 Partial internal model with own calibration

There is uncertainty relating to whether the guarantee scheme provision will be included in qualifying funds. The Financial Supervisory Authority of Norway (FSA) takes the view that the guarantee scheme provision should be treated as a liability, and this is reflected in the solvency margins reported. In Gjensidige's opinion, special Norwegian provisions that are actually an equity element must be treated as solvency capital. Gjensidige will continue to make endeavours to ensure that the regulations are in line with this view. A consultation paper from The Ministry of Finance dated 31 January 2018 proposes a change in the guarantee scheme arrangement that could lead to an increase in the guarantee scheme provisions of approximately NOK 70 million. This could potentially have a negative capital effect. Based on this, the uncertainty for available capital related to the guarantee scheme provision is in the range of NOK (0.1) to 0.5 billion.

Furthermore, related to the consultation paper concerning changes in the tax regulation mentioned below, it is estimated that the new tax regulation could potentially have a negative effect on solvency capital for the Group in the range NOK 0.7 – 1.3 billion, with a best estimate being NOK 0.7 billion related to the security provision. The unlikely worst case in addition reflects deferred tax on the natural perils capital.

Further, EIOPA has proposed several changes in the solvency capital calculations. The most material changes for Gjensidige would be the criteria specified for calculating the risk-reducing effect of deferred tax as previously communicated, and the suggested changes in the stress parameters for interest rates.

If approved, these changes could potentially increase the capital requirement.

The criteria specified for calculating the risk-reducing effect of deferred tax is expected to have no impact given the current balance sheet, but there could be a negative impact if the solvency margin adjusted for expected run-off gains were to drop. A decision that clarifies the rules regarding the risk-reducing effect suggested by EIOPA, is expected in 2018.

Changed stress parameters for interest rate risk in the standard formula would have a negative capital effect of NOK 0.3 to 0.6 billion. Note that transitional rules are proposed in order to implement the changes over a three-year period.

Tax regulation in Norway

On 7 February 2018, the expected consultation paper about changes to the tax regulation for insurance- and pension companies in Norway with potential effect from and including 2018 was issued by the Norwegian Ministry of Finance. The preliminary assessment of the proposed regulation is that there will be an increase of NOK ~0.7 billion in the Group's tax payable evenly distributed over the next 10 years. This is mainly related to the security provision. There will be no effect on the profit after tax expense since a provision has already been made.

Furthermore, there could be a change in the tax expense and deferred tax of the proposed tax changes related to the natural perils capital and the guarantee scheme provision. Best case there will be a reduction of deferred tax and tax expense of ~ NOK 0.2 billion. Worst case there will be a need to increase the deferred tax and tax expense by ~ NOK 0.6 billion.

General Insurance Private

Development during the quarter

The underwriting result was NOK 343.7 million (518.8), the decline reflecting an increase in the underlying frequency claims loss ratio. The combined ratio was 83.4 (74.5).

Earned premiums increased to NOK 2,075.0 million (2,034.3), with all main product lines recording higher premiums. Gjensidige maintained a strong position in a market characterised by continued fierce competition.

Claims incurred amounted to NOK 1,465.8 million (1,257.5). The loss ratio was 70.6 (61.8). Motor showed an increase in the loss ratio, primarily due to difficult driving conditions caused by freeze and the heavy snowfall during the quarter. Property showed an increase in the loss ratio also mainly explained by a much harsher winter than last year. Accident and health showed a decrease in the loss ratio. Pricing measures have been taken, and further price adjustments are planned in order to mitigate the effects of higher expected claims inflation in motor insurance going forward, as previously communicated. Price adjustments are made on the basis of an analytical, dynamic and segmented approach to ensure a good balance between profitability and growth. In general insurance, effects from price increases to mitigate expected claims inflation will gradually materialise over a period of 12-24 months from implementation.

Operating expenses amounted to NOK 265.4 million (258.0) and the cost ratio was 12.8 (12.7).

General Insurance Private

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Earned premiums 2,075.0 2,034.3 8,516.5
Claims incurred etc. (1,465.8) (1,257.5) (5,226.2)
Operating expenses (265.4) (258.0) (1,090.3)
Underwriting result 343.7 518.8 2,200.0
Amortisation and impairment losses of excess value –
intangible assets
(4.3) (6.4) (22.2)
Large losses 1 28.3 10.2 32.3
Run-off gains/(losses) 2 150.6 122.5 473.2
Loss ratio 3 70.6% 61.8% 61.4%
Cost ratio 4 12.8% 12.7% 12.8%
Combined ratio 5 83.4% 74.5% 74.2%

1 Large losses = loss events in excess of NOK 10.0 million. Claims incurred in excess of NOK 30.0 million per event are charged to the Corporate Centre.

2 Run-off gains/(losses) = changes in estimates from previous years

3 Loss ratio = claims incurred etc./earned premiums

4 Cost ratio = operating expenses/earned premiums

General Insurance Commercial

Development during the quarter

The underwriting result was NOK 68.9 million (350.0). The decrease was driven by higher large losses and an unfavourable underlying frequency claims development. The combined ratio was 96.2 (80.5).

Earned premiums increased to NOK 1,835.7 million (1,798.3) mainly due to new business initiatives and solid renewals for most product lines, in particular motor, property and liability lines. An improving Norwegian economy is expected to contribute positively to conditions in the insurance market.

Claims incurred amounted to NOK 1,554.1 million (1,238.9) and the loss ratio was 84.7 (68.9). In particular, severe winter conditions negatively affected the loss ratio for motor and property. In addition, the previously communicated underlying profitability trend for motor continued, and measures have been taken to mitigate expected claims inflation. Moreover, large losses were higher than in the corresponding period last year, which was particularly benign. The level of large losses was still below what is normally expected.

Operating expenses amounted to NOK 212.7 million (209.4), corresponding to a cost ratio of 11.6 (11.6).

General Insurance Commercial

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Earned premiums 1,835.7 1,798.3 7,300.5
Claims incurred etc. (1,554.1) (1,238.9) (4,825.6)
Operating expenses (212.7) (209.4) (840.1)
Underwriting result 68.9 350.0 1,634.8
Large losses 1 117.8 15.0 195.2
Run-off gains/(losses) 2 135.8 117.4 452.9
Loss ratio 3 84.7% 68.9% 66.1%
Cost ratio 4 11.6% 11.6% 11.5%
Combined ratio 5 96.2% 80.5% 77.6%

1 Large losses = loss events in excess of NOK 10.0 million. Claims incurred in excess of NOK 30.0 million per event are charged to the Corporate Centre.

2 Run-off gains/(losses) = changes in estimates from previous years

3 Loss ratio = claims incurred etc./earned premiums

4 Cost ratio = operating expenses/earned premiums

General Insurance Denmark

Development during the quarter

The underwriting result was NOK 85.5 million (minus 11.2). The increase in the underwriting result was mainly driven by lower large losses and higher run-off gains. The combined ratio was 93.1 (101.0).

Earned premiums increased to NOK 1,233.6 million (1,081.4), of which currency effects contributed NOK 73.7 million. The Mølholm acquisition contributed NOK 126.7 million. Underlying growth was negative, mainly driven by a decline in commercial insurance lines. The development was due to re-underwriting and general price adjustments in the SME and agriculture portfolio. The negative growth was partly offset by growth in private insurance lines.

Claims incurred amounted to NOK 970.5 million (930.8). Adjusted for currency effects of NOK 62.9 million, claims incurred decreased. The loss ratio was 78.7 (86.1). The lower loss ratio was driven by lower large losses and higher run-off gains in addition to a more favourable underlying frequency claims development despite more weather-related claims, partly offset by Mølholm. Profitability is slowly improving as pricing measures and re-underwriting continue to feed through the portfolio.

Operating expenses increased to NOK 177.6 million (161.8), of which currency effects contributed NOK 11.1 million. The cost ratio was 14.4 (15.0).

General Insurance Denmark

1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
1,233.6 1,081.4 4,827.4
(970.5) (930.8) (3,863.0)
(177.6) (161.8) (680.3)
85.5 (11.2) 284.0
(44.1) (34.8) (153.1)
65.9 87.6
26.7 3.0 98.9
78.7% 86.1% 80.0%
14.4% 15.0% 14.1%
93.1% 101.0% 94.1%

1 Large losses = loss events in excess of NOK 10.0 million. Claims incurred in excess of NOK 30.0 million per event are charged to the Corporate Centre.

2 Run-off gains/(losses) = changes in estimates from previous years

3 Loss ratio = claims incurred etc./earned premiums

4 Cost ratio = operating expenses/earned premiums

General Insurance Sweden

Development during the quarter

The underwriting result increased to NOK 10.1 million (minus 17.1). Significant premium increases and good cost control, combined with new processes and risk selection procedures, positively impacted the underwriting result. The combined ratio was 97.7 (104.2).

Earned premiums increased to NOK 428.9 million (405.3 million), of which currency effects amounted to NOK 9.1 million. The improvement was driven both by the commercial and private portfolio. Significant premium increases have been introduced, and further premium measures, negotiations with partners and quality improvements will contribute to a positive development going forward.

Claims incurred amounted to NOK 347.5 million (344.8 million). Adjusted for currency effects of NOK 7.7 million, claims incurred were lower than in the same quarter last year. The loss ratio was 81.0 (85.1). The improvement in the loss ratio is mainly explained by significant improvements in the commercial portfolio.

Operating expenses fell to NOK 71.3 million (77.5). Adjusted for currency effects, the improvement was NOK 1.7 million less. The cost ratio improved to 16.6 (19.1), mainly driven by the further integration of Vardia's operations into Gjensidige's.

General Insurance Sweden

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Earned premiums 428.9 405.3 1,736.1
Claims incurred etc. (347.5) (344.8) (1,491.9)
Operating expenses (71.3) (77.5) (335.8)
Underwriting result 10.1 (17.1) (91.6)
Amortisation and impairment losses of excess value –
intangible assets
(18.5) (15.5) (71.1)
Large losses 1 10.0 40.6
Run-off gains/(losses) 2 9.3 (6.7) (5.7)
Loss ratio 3 81.0% 85.1% 85.9%
Cost ratio 4 16.6% 19.1% 19.3%
Combined ratio 5 97.7% 104.2% 105.3%

1 Large losses = loss events in excess of NOK 10.0 million. Claims incurred in excess of NOK 10.0 million per event are charged to the Corporate Centre.

2 Run-off gains/(losses) = changes in estimates from previous years

3 Loss ratio = claims incurred etc./earned premiums

4 Cost ratio = operating expenses/earned premiums

General Insurance Baltics

Development during the quarter

The underwriting result was positive at NOK 8.8 million (minus 11.9), supported by improved claims and cost development. The combined ratio was 96.7 (104.7).

Earned premiums increased to NOK 264.1 million (255.4). Adjusted for currency effects of NOK 18.2 million, premiums showed a slight decrease, which was driven by portfolio restructuring and repricing activities.

Claims incurred fell to NOK 169.2 million (181.6). The reduction was NOK 13.0 million higher when adjusted for currency effects. The loss ratio was 64.1 (71.1), showing significant year-on-year improvement primarily due to improved tariffs, portfolio restructuring and better claims handling processes.

Operating expenses amounted to NOK 86.1 million (85.7). However, adjusted for currency effects of NOK 6.1 million, there was a decline in operating expenses. The cost ratio improved to 32.6 per cent (33.5), mainly due to restructuring and cost-saving initiatives.

General Insurance Baltics

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Earned premiums 264.1 255.4 1,074.7
Claims incurred etc. (169.2) (181.6) (736.0)
Operating expenses (86.1) (85.7) (345.9)
Underwriting result 8.8 (11.9) (7.2)
Amortisation and impairment losses of excess value –
intangible assets
(3.7) (3.5) (14.5)
Large losses 1
Run-off gains/(losses) 2 5.2 5.5 22.0
Loss ratio 3 64.1% 71.1% 68.5%
Cost ratio 4 32.6% 33.5% 32.2%
Combined ratio 5 96.7% 104.7% 100.7%

1 Large losses = loss events in excess of EUR 0.5 million. Claims incurred in excess of this per event are as a rule charged to the Corporate Centre.

2 Run-off gains/(losses) = changes in estimates from previous years

3 Loss ratio = claims incurred etc./earned premiums

4 Cost ratio = operating expenses/earned premiums

Pension

Development during the quarter

The profit before tax expense was stable at NOK 31.8 million (31.1).

Administration fees were NOK 35.0 million (32.7), driven by a growing customer portfolio. Insurance income amounted to NOK 15.2 million (15.7). Management income increased to NOK 34.5 million (28.7) as a result of growth in assets under management.

Operating expenses increased to NOK 59.8 million (56.4), mainly driven by increased sales commissions and IT-costs due to higher business volumes.

Net financial income, including returns on both the group policy portfolio and the corporate portfolio, amounted to NOK 7.0 million (10.4). The company's share of the profit relating to the paid-up policy portfolio was allocated in its entirety as a provision for longevity. The recognised return on the paid-up policy portfolio was 2.27 per cent (0.80) for the quarter. The improvement was mainly related to non-recurring effects due to changed classification of unrealised gains relating to property. The average annual interest guarantee was 3.3 per cent.

In the first quarter, assets under management increased by NOK 280.7 million. Total pension assets under management amounted to NOK 28,979.6 million (24,993.1) including the group policy portfolio of NOK 6,195.5 million (5,577.3).

Pension

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Administration fees 35.0 32.7 134.6
Insurance income 15.2 15.7 36.3
Management income etc. 34.5 28.7 130.4
Operating expenses (59.8) (56.4) (227.3)
Net operating income 24.9 20.7 74.0
Net financial income 7.0 10.4 29.7
Profit/(loss) before tax expense 31.8 31.1 103.7
Run-off gains/(losses) 1
Operating margin 2 29.37% 26.89% 24.55%
Recognised return on the paid-up policy portfolio 3 2.27% 0.80% 3.75%
Value-adjusted return on the paid-up policy portfolio 4 1.11% 0.98% 4.47%

1 Run-off gains/(losses) = changes in estimates from previous years

2 Operating margin = net operating income/(administration fees + insurance income + management income etc.)

3 Recognised return on the paid-up policy portfolio = realised return on the portfolio

4 Value-adjusted return on the paid-up policy portfolio = total return on the portfolio

Retail Bank

Development during the quarter

The profit before tax expense increased to NOK 121.8 million (102.8). The improvement was primarily the result of higher income driven by portfolio growth.

Net interest income amounted to NOK 250.5 million (222.2). The improvement was driven by business growth.

Net commission income and other income amounted to NOK 12.1 million (20.4). The decrease was a result of higher acquisition costs driven by business growth.

The net interest margin was 1.96 per cent (1.97).

Operating expenses were NOK 103.6 million (106.6). The cost/income ratio decreased to 39.5 per cent (43.9).

Total write-downs and losses amounted to NOK 37.1 million (33.2), primarily related to the unsecured lending portfolio. The new IFRS rules have been implemented and last year's financials are therefore not directly comparable. The transition from IAS 39 to IFRS 9 rules led to an increase of NOK 13.9 million in the losses and provisioning balance at the beginning of the year. The impact was charged directly against equity, after adjusting for the impact of tax. Write-downs and losses were 0.32 per cent (0.32) of average gross lending. The weighted average loan-to-value ratio1 was estimated to be 60.5 per cent (61.3) for the mortgage portfolio.

Gross lending increased by 10.3 per cent and amounted to NOK 47,309.1 million (42,897.1) at the end of the month. Deposits increased by 10.0 per cent, reaching NOK 23,764.0 million (21,600.6). The deposits-to-loans ratio was 50.2 per cent (50.4).

The accounting principle for fixed interest customer loans changed from amortised cost to fair value after the implementation of IFRS 9. The one-time effect of the change of principle was positive and amounted to NOK 19.4 million before tax. This was charged directly to equity after adjusting for the tax.

1 The loan-to-value ratio estimate is calculated on the basis of the exposure on the reporting date and the property valuation, including any higher priority pledge(s), at the time the loan was approved.

Retail Bank

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Interest income and related income 415.5 379.1 1,631.7
Interest expenses and related expenses (165.0) (156.9) (639.4)
Net interest income 250.5 222.2 992.3
Net commission income and other income 12.1 20.4 42.9
Total income 262.6 242.6 1,035.2
Operating expenses (103.6) (106.6) (412.5)
Write-downs and losses (37.1) (33.2) (10.3)
Profit/(loss) before tax expense 121.8 102.8 612.3
Net interest margin, annualised 1 1.96% 1.97% 2.03%
Write-downs and losses, annualised 2 0.32% 0.32% 0.02%
Cost/income ratio 3 39.5% 43.9% 39.8%

1 Net interest margin, annualised = net interest income/average total assets

2 Write-downs and losses, annualised = write-downs and losses/average gross lending

3 Cost/income ratio = operating expenses/total income

Management of financial assets and properties

The Group's investment portfolio includes all investment funds in the Group, except for investment funds in the Pension and Retail Bank segments. The investment portfolio is split into two parts: a match portfolio and a free portfolio. The match portfolio is intended to correspond to the Group's technical provisions. It is invested in fixed-income instruments with a duration and currency that matches the duration and currency of the technical provisions. The free portfolio consists of various assets. The allocation of assets in this portfolio must be seen in connection with the Group's capitalisation and risk capacity, as well as the Group's risk appetite at all times. Results from the use of derivatives for tactical and risk management purposes are assigned to the respective asset classes, depending on whether the derivatives used are equity or fixed-income derivatives. Foreign-exchange risk in the investment portfolio is generally hedged close to 100 per cent, within a permitted range of +/- 10 per cent per currency.

At the end of the quarter, the investment portfolio totalled NOK 56.2 billion (55.9). The financial result for the quarter was NOK 254.8 million (566.2), which corresponds to a return on total assets of 0.5 per cent (1.0).

Match portfolio

The match portfolio amounted to NOK 34.4 billion (34.8). The portfolio yielded a return of 0.7 per cent (0.7), excluding changes in the value of the bonds recognised at amortised cost.

Bonds recognised at amortised cost amounted to NOK 16.2 billion (17.4). Unrealised excess value amounted to NOK 1.0 billion (1.4) at the end of the period. The reinvestment rate for new investments

in the portfolio of bonds held at amortised cost was approximately 3.0 per cent on average during the first quarter, and the running yield was 3.9 per cent at the end of the period.

The average duration of the match portfolio was 3.4 years. The average term to maturity for the corresponding insurance liabilities was 3.6 years. The distribution of counterparty risk and credit rating is shown in the charts on page 13. Securities without an official credit rating amounted to NOK 10.8 billion (11.0). Of these securities, 5.5 per cent (8.7) were issued by Norwegian savings banks, while the remainder were mostly issued by Norwegian power producers and distributors, property companies, industry and municipalities. Bonds with a coupon linked to the development in the Norwegian consumer price index accounted for 7.8 per cent (10.1) of the match portfolio.

The geographical distribution1 of the match portfolio is shown in the chart on the next page.

1 The geographical distribution is related to issuers and does not reflect actual currency exposure.

Financial assets and properties

Result 1.1.-31.3.
NOK millions 2018 2017 2018 2017
Match portfolio
Money market 13.3 32.1 4,263.5 5,084.9
Bonds at amortised cost 177.7 178.9 16,237.6 17,363.4
Current bonds 1 39.0 47.9 13,920.8 12,341.9
Match portfolio total 230.0 258.9 34,421.9 34,790.3
Free portfolio
Money market 8.6 16.7 7,827.1 6,855.3
Other bonds 2 (44.0) 23.0 2,704.1 3,175.7
High yield bonds 3 (3.6) 19.8 445.2 817.1
Convertible bonds 3 (2.8) 33.5 1,113.7 1,077.9
Current equities 4 0.5 117.6 3,292.4 2,807.9
PE funds 57.7 20.3 1,296.8 1,169.8
Property 41.4 112.6 3,844.4 3,579.3
Other 5 (33.0) (36.2) 1,237.9 1,637.4
Free portfolio total 24.8 307.3 21,761.7 21,120.5
Financial result from the investment portfolio 254.8 566.2 56,183.5 55,910.8
Financial income in Pension and Retail Bank 14.7 27.4
Interest expense on subordinated debt Gjensidige
Forsikring ASA
(7.1) (8.1)
Net income from investments 262.4 585.6

1 The item includes discounting effects of the insurance liabilities in Denmark and Sweden, and a mismatch between interest rate adjustments on the liability side in Denmark and the corresponding interest rate hedge. Investments include mortgage, sovereign and corporate bonds, investment grade bond funds and loan funds containing secured debt. 2 The item includes investment grade, emerging market and current bonds. Investment grade and emerging market bonds are investments in internationally diversified funds that are externally managed.

3 Investments in internationally diversified funds that are externally managed.

4Investments mainly in internationally diversified funds that are externally managed. In addition, there is negative derivative exposure of NOK 398.8 million.

5 The item includes currency hedging related to Gjensidige Sweden and Gjensidige Denmark, lending, paid-in capital in Gjensidige Pensjonskasse, profit/loss effects from a total return swap with Gjensidige Pensjonskasse, hedge funds, commodities and finance-related expenses.

Free portfolio

The free portfolio amounted to NOK 21.8 billion (21.1) at the end of the period. The return was 0.1 per cent (1.5) for the quarter.

Fixed-income instruments

The fixed-income instruments in the free portfolio amounted to NOK 12.1 billion (11.9), of which money market investments, including cash, accounted for NOK 7.8 billion (6.9). The rest of the portfolio was invested in international bonds (investment grade, high yield and convertible bonds). The total fixed-income portfolio yielded a return of minus 0.4 per cent (0.8). The rise in the interest rate level and increase in credit spreads had a negative impact on returns.

At the end of the period, the average duration in the portfolio was approximately 1.4 years. The distribution of counterparty risk and credit rating is shown in the charts on the next page. Securities without an official credit rating amounted to NOK 3.0 billion (2.6). Of these securities, 11.0 per cent (14.1) were issued by Norwegian savings banks, while the remainder were mostly issued by Norwegian power producers and distributors, property companies, industry and municipalities.

The geographical distribution1 of the fixed-income instruments in the free portfolio is shown in the chart above.

Equity portfolio

The total equity exposure at the end of the period was NOK 4.6 billion (4.0), of which NOK 3.3 billion (2.8) consisted of current equities and NOK 1.3 billion (1.2) PE funds. The return on current equities was 0.0 per cent (4.2). The result was influenced by a nonrecurring gain of NOK 52 million from the sale of a single stock holding and profit from hedge positions. The market for equities in general was down in the first quarter. The return on PE funds was 4.6 per cent (minus 1.8).

Property portfolio

At the end of the period, the exposure to commercial real estate in the portfolio was NOK 3.8 billion (3.6). The property portfolio yielded a return of 1.1 per cent (3.4).

1 The geographical distribution is related to issuers and does not reflect actual currency exposure.

Return per asset class

Per cent 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Match portfolio
Money market 0.3 0.6 1.8
Bonds at amortised cost 1.0 1.0 4.0
Current bonds 1 0.3 0.4 1.6
Match portfolio total 0.7 0.7 2.8
Free portfolio
Money market 0.1 0.3 0.8
Other bonds 2 (1.4) 0.6 3.1
High yield bonds 3 (0.7) 2.1 6.1
Convertible bonds 3 (0.3) 3.2 7.6
Current equities 4 0,0 4.2 15.1
PE funds 4.6 1.8 8.4
Property 1.1 3.4 9.7
Other 5 (1.9) (2.2) (8.1)
Free portfolio total 0.1 1.5 5.3
Return on financial assets 0.5 1.0 3.7

1The item includes discounting effects of the insurance liabilities in Denmark and Sweden, and a mismatch between interest rate adjustments on the liability side in Denmark and the corresponding interest rate hedge. Investments include mortgage, sovereign and corporate bonds, investment grade bond funds and loan funds containing secured debt. 2 The item includes investment grade, emerging markets and current bonds. Investment grade and emerging market bonds are investments in internationally diversified funds that are externally managed.

3 Investments in internationally diversified funds that are externally managed.

4

Investments mainly in internationally diversified funds that are externally managed. In addition, there is negative derivative exposure of NOK 398.8 million.

5 The item includes currency hedging related to Gjensidige Sweden and Gjensidige Denmark, lending, paid-in capital in Gjensidige Pensjonskasse, profit/loss effects from a total return swap with Gjensidige Pensjonskasse, hedge funds, commodities and finance-related expenses.

Organisation

The Group had a total of 3,802 employees at the end of the quarter, compared with 3,834 at the end of 2017.

The number of employees broke down as follows: 1,899 (1,873) in general insurance operations in Norway, 166 (169) in Gjensidige Bank, 61 (61) in Gjensidige Pensjonsforsikring, 748 (760) in Denmark, 327 (351) in Sweden and 601 (620) in the Baltic states (excluding agents). The reduction in Sweden is due to moving part of the business from Luleå to Stockholm and Malmø. The figures in brackets refer to the number of employees at the end of 2017.

Events after the balance sheet date

No significant events have occurred after the end of the period.

Outlook

The Group targets a 15 per cent return on equity after tax. There is always considerable uncertainty associated with the assessment of future developments. However, the Board remains confident in Gjensidige's ability to deliver solid earnings and dividend growth over time. Strong underwriting profitability is expected to offset a challenging environment as regards achieving investment returns.

    1. Organic growth is expected to be in line with nominal GDP growth in Gjensidige's market areas in the Nordic countries and the Baltic states over time. In addition, profitable growth will be achieved by pursuing a disciplined acquisition strategy, as has been done successfully for the past twelve years.
    1. The annual combined ratio is expected to be at the lower end of the target corridor of 90–93 (undiscounted and given zero run-off effects). The target cost ratio is around 15 per cent. A reduction is expected in the underlying cost ratio and loss ratio, but Gjensidige will endeavour to strike a balance between good profitability and increased investments in order to ensure strong competitiveness going forward. Extraordinary circumstances relating to the weather and the proportion of large losses and run-off can contribute to a combined ratio that is above or below the target range.
    1. Over the next ~3-5 years, average annual run-off gains are expected to be around NOK 1,000 million, moving the expected reported combined ratio to the lower end of the 86- 89 corridor (undiscounted).
    1. Regulatory uncertainty relating to Solvency II is unchanged. All else being equal, this supports the already strong capital position.

Over time, dividend pay-outs will reflect Gjensidige's policy not to build unnecessary excess capital.

It is Gjensidige's ambition to become the most customer-oriented general insurance company in the Nordic region, based on profitable operations and a leading position.

The strategic priorities in the period up until 2020 are:

  • Digital customer experiences
  • Business intelligence and analytics
  • Building organisational capabilities

In order to support the three strategic priorities and ensure strong competiveness in future, efficiency measures are being taken to create room for increased investments, primarily in the fields of technology, competence development and brand strength.

Efforts will be intensified to deliver the best digital customer experiences in the Nordic general insurance industry. To support this, Gjensidige is currently evaluating the need for future investments in a new core system. Such investments are not expected to impact the financial targets.

At the same time, Gjensidige intends to increase its presence in the growing market for health and personal insurance.

Competition is still strong in the Norwegian general insurance market. Gjensidige has managed to capitalise on its position as market leader in Norway, and its competitiveness remains good. It has strengthened its leading position relative to its main competitors in parallel with delivering good profitability and high customer satisfaction. The growth rate is expected to remain subdued in the short to medium term, although an uptick in inflation and growth will lead to increased insurance premiums. Continued efforts to maintain and further strengthen Gjensidige's position in the Norwegian market will be prioritised, with particular focus on ensuring cost-efficiency and improving digital customer experiences. At the same time, new, profitable opportunities for growth will be considered in the Nordic region and the Baltic states in order to ensure good utilisation of a scalable business model and best practice. Strong emphasis will also be placed on further developing cooperation with partners and distributors.

Geopolitical uncertainty, low interest rates and financial challenges in several key economies, reflect an uncertain economic situation. Gjensidige has a robust investment strategy, although returns are affected by challenging market conditions. The Group is financially sound and has a high proportion of its business in the Norwegian general insurance market. The macroeconomic outlook in the Nordic region and the outlook for Gjensidige's operations are still regarded as good.

There are still some outstanding uncertainties relating to changes to the regulatory framework conditions for the financial sector in Norway and internationally.

The Group has satisfactory capital buffers in relation to internal risk models, statutory solvency requirements and its target rating. The Board considers the Group's capital situation and financial strength to be good.

Oslo, 24 April 2018 The Board of Gjensidige Forsikring ASA

Gisele Marchand Per Arne Bjørge Eivind Elnan John Giverholt Vibeke Krag Chair

Gunnar Mjåtvedt Hilde Merete Nafstad Anne Marie Nyhammer Terje Seljeseth Lotte K. Sjøberg

Helge Leiro Baastad CEO

Consolidated income statement

NOK millions Notes 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Operating income
Earned premiums from general insurance 4 5,866.3 5,547.7 23,398.3
Earned premiums from pension 566.6 504.6 1,832.7
Interest income etc. from banking operations 415.5 379.1 1,631.7
Other income including eliminations 40.6 37.8 151.3
Total operating income 3 6,889.0 6,469.2 27,014.0
Net income from investments
Results from investments in associates and joint
ventures
83.5 58.2 255.8
Interest income and dividend etc. from financial
assets
267.1 261.2 1,040.5
Net changes in fair value on investments (incl.
property)
(408.8) (166.8) (355.1)
Net realised gain and loss on investments 344.2 463.1 1,207.1
Expenses related to investments (23.7) (30.0) (119.3)
Total net income from investments 262.4 585.6 2,029.0
Total operating income and net income from
investments
7,151.4 7,054.8 29,042.9
Claims, interest expenses, loss etc.
Claims incurred etc. from general insurance 5, 6 (4,559.5) (3,957.9) (16,401.7)
Claims incurred etc. from pension (516.4) (456.2) (1,661.8)
Interest expenses etc. and write-downs and losses
from banking operations
(202.2) (190.1) (649.8)
Total claims, interest expenses, loss etc. (5,278.0) (4,604.2) (18,713.3)
Operating expenses
Operating expenses from general insurance (895.7) (857.6) (3,586.5)
Operating expenses from pension (59.8) (56.4) (227.3)
Operating expenses from banking operations (103.6) (106.6) (412.5)
Other operating expenses (16.5) (4.9) (12.9)
Amortisation and impairment losses of excess value -
intangible assets
(71.0) (60.2) (261.3)
Total operating expenses (1,146.6) (1,085.7) (4,500.6)
Total expenses (6,424.6) (5,689.8) (23,213.8)
Profit/(loss) before tax expense 3 726.8 1,365.0 5,829.1
Tax expense (192.3) (254.9) (1,309.8)
Profit/(loss) 534.4 1,110.1 4,519.3
Profit/(loss) for the period attributable to:
Owners of the company 535.4 1,111.4 4,523.1
Non-controlling interests (0.9) (1.4) (3.8)
Total 534.4 1,110.1 4,519.3
Earnings per share, NOK (basic and diluted) 1.07 2.22 9.05

Consolidated statement of comprehensive income

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Profit/(loss) 534.4 1,110.1 4,519.3
Components of other comprehensive income
Items that are not reclassified subsequently to profit or
loss
Remeasurement of the net defined benefit liability/asset (342.7)
Share of other comprehensive income from associates and
joint ventures
(0.7)
Tax on items that are not reclassified to profit or loss 85.7
Total items that are not reclassified subsequently to profit
or loss
(257.7)
Items that may be reclassified subsequently to profit or
loss
Exchange differences from foreign operations (172.6) 102.1 577.2
Tax on items that may be reclassified to profit or loss 29.5 (18.6) (88.2)
Total items that may be reclassified subsequently to profit
or loss
(143.0) 83.4 489.1
Total components of other comprehensive income (143.0) 83.4 231.3
Total comprehensive income 391.4 1,193.5 4,750.7
Total comprehensive income attributable to:
Owners of the company 392.3 1,194.8 4,754.4
Non-controlling interests (0.9) (1.4) (3.8)
Total 391.4 1,193.5 4,750.7

Consolidated statement of financial position

NOK millions Notes 31.3.2018 31.3.2017 31.12.2017
Assets
Goodwill 3,495.5 3,156.2 3,557.4
Other intangible assets 1,381.5 1,317.7 1,472.2
Deferred tax assets 29.5 23.3 11.3
Investments in associates and joint ventures 2,708.1 1,660.2 1,859.4
Interest-bearing receivables from joint ventures 1,935.8 1,865.4 1,620.1
Owner-occupied property, plant and equipment 308.8 343.9 290.1
Pension assets 206.0 488.7 206.0
Financial assets
Financial derivatives 8 553.6 885.2 674.0
Shares and similar interests 8 6,400.5 6,819.7 7,328.3
Bonds and other securities with fixed income 8 31,258.7 29,487.4 30,734.2
Bonds held to maturity 8 693.3 1,583.4 1,136.0
Loans and receivables 8 67,346.3 62,285.0 67,010.1
Assets in life insurance with investment options 22,728.6 19,347.7 22,565.5
Reinsurance deposits 0.3
Reinsurers' share of insurance-related liabilities in general insurance, gross 894.1 783.4 827.4
Receivables related to direct operations and reinsurance 8,188.8 6,939.8 5,840.8
Other receivables 593.6 1,001.3 1,064.5
Prepaid expenses and earned, not received income 439.8 216.0 189.9
Cash and cash equivalents 5,094.0 4,758.3 2,685.2
Total assets 154,256.5 142,962.8 149,072.4
Equity and liabilities
Equity
Share capital 1,000.0 1,000.0 1,000.0
Share premium 1,430.0 1,430.0 1,430.0
Natural perils capital 2,381.9 2,328.4 2,333.4
Guarantee scheme provision 638.3 628.9 638.3
Other equity 18,623.7 18,104.2 18,283.4
Total equity attributable to owners of the company 24,073.9 23,491.5 23,685.1
Non-controlling interests 17.1 20.5 18.0
Total equity 24,091.0 23,512.0 23,703.1
Provision for liabilities
Subordinated debt 1,947.4 1,946.9 1,947.3
Premium reserve in life insurance 5,950.4 5,374.2 5,784.9
Provision for unearned premiums, gross, in general insurance 13,434.9 12,893.9 9,961.4
Claims provision, gross 7 31,030.1 31,028.7 31,322.7
Other technical provisions 344.2 304.7 339.6
Pension liabilities 577.7 505.9 578.3
Other provisions 249.1 270.1 328.6
Financial liabilities
Financial derivatives 8 619.1 803.6 584.9
Deposits from and liabilities to customers 8 23,764.0 21,600.6 23,765.7
Interest-bearing liabilities 8 23,944.7 21,450.5 23,083.4
Other liabilities 8 2,510.5 917.4 1,265.2
Current tax 675.1 877.5 1,131.5
Deferred tax liabilities 1,060.9 896.0 1,076.8
Liabilities related to direct insurance and reinsurance 8 757.9 657.2 1,132.8
Liabilities in life insurance with investment options 8 22,728.6 19,347.7 22,565.5
Accrued expenses and deferred income 8 571.2 575.9 500.8
Total liabilities 130,165.5 119,450.8 125,369.3
Total equity and liabilities 154,256.5 142,962.8 149,072.4

Consolidated statement of changes in equity

NOK millions Share
capital
Own
shares
Share
premium
Other
paid-in
capital
Perpetual
Tier 1
capital
Exchange
differ
ences
Re
measure
ment of
the net
defined
benefit
liab./asset
Other
earned
equity
Total
equity
Equity as at 31.12.2016 attributable to owners of the
company
1,000.0 (0.1) 1,430.0 39.2 1,298.3 113.5 (1,702.0) 20,127.2 22,306.3
Non-controlling interests as at 31.12.2016 19.8
Equity as at 31.12.2016 22,326.0
1.1.-31.12.2017
Comprehensive income
Profit/(loss) (the controlling interests' share)
Total components of other comprehensive income
0.3 45.9 488.4 (256.6) 4,477.2
(0.7)
4,523.1
231.3
Total comprehensive income 0.3 45.9 488.4 (256.6) 4,476.5 4,754.4
Transactions with owners of the company
Own shares 0,0 (9.4) (9.4)
Paid dividend (3,399.6) (3,399.6)
Remeasurement of the net defined benefit liability/asset of
liquidated companies
22.0 (22.0)
Equity-settled share-based payment transactions 8.8 8.8
Perpetual Tier 1 capital
Perpetual Tier 1 capital - interest paid
70.5
(45.3)
(0.6) 69.8
(45.3)
Total transactions with owners of the company 0,0 8.8 25.2 22.0 (3,431.5) (3,375.6)
Equity as at 31.12.2017 attributable to owners of the
company
1,000.0 0,0 1,430.0 48.2 1,369.4 602.0 (1,936.7) 21,172.2 23,685.1
Non-controlling interests as at 31.12.2017 18.0
Equity as at 31.12.2017 23,703.1
Adjustment due to amendment to IFRS 2
Adjustment on initial application of IFRS 9 in the bank
8.5 4.2 8.5
4.2
Equity as at 1.1.2018 23,715.8
1.1.-31.3.2018
Comprehensive income
Profit/(loss) (the controlling interests' share) 11.3 524.1 535.4
Total components of other comprehensive income (0.1) (142.9) (143.0)
Total comprehensive income (0.1) 11.3 (142.9) 524.1 392.3
Transactions with owners of the company
Own shares
Remeasurement of the net defined benefit liability/asset of
0,0 (2.9) (2.9)
liquidated companies (0.1) 0.1
Equity-settled share-based payment transactions (2.2) (2.2)
Perpetual Tier 1 capital 0.2 (0.2)
Perpetual Tier 1 capital - interest paid
Total transactions with owners of the company
0,0 (2.2) (11.1)
(10.9)
(0.1) (2.9) (11.1)
(16.2)
Equity as at 31.3.2018 attributable to owners of the
company
1,000.0 0,0 1,430.0 54.4 1,369.8 459.0 (1,936.8) 21,697.5 24,073.9
Non-controlling interests as at 31.3.2018 17.1
Equity as at 31.3.2018 24,091.0
1.1.-31.3.2017
Comprehensive income
Profit/(loss) (the controlling interests' share) 11.3 1,100.1 1,111.4
Total components of other comprehensive income 83.4 83.4
Total comprehensive income 11.3 83.4 1,100.1 1,194.8
Transactions with owners of the company
Own shares
0,0 (1.9) (1.9)
Paid dividend 0.4 0.4
Equity-settled share-based payment transactions 3.4 3.4
Perpetual Tier 1 capital 0.2 (0.2)
Perpetual Tier 1 capital - interest paid
Total transactions with owners of the company
0,0 3.4 (11.4)
(11.2)
(1.7) (11.4)
(9.5)
Equity as at 31.3.2017 attributable to owners of the
company
1,000.0 0,0 1,430.0 42.6 1,298.4 197.0 (1,702.0) 21,225.6 23,491.5
Non-controlling interests as at 31.3.2017 20.5
Equity as at 31.3.2017 23,512.0

Consolidated statement of cash flows

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Cash flow from operating activities
Premiums paid, net of reinsurance 9,385.0 8,930.9 29,645.8
Claims paid, net of reinsurance (5,018.2) (4,507.9) (18,398.9)
Net payment of loans to customers (1,218.5) (1,645.9) (4,912.2)
Net payment of deposits from customers (1.7) 330.3 2,495.3
Payment of interest from customers 387.5 353.5 1,509.0
Payment of interest to customers (26.1) (15.7) (257.2)
Net receipts/payments of premium reserve transfers (385.9) (343.5) (1,231.2)
Net receipts/payments from financial assets 525.5 (474.5) (1,812.3)
Net receipt/payments on sale/acquisition of investment property 97.1 97.1
Operating expenses paid, including commissions (1,337.2) (1,036.1) (4,283.3)
Taxes paid (606.6) (647.8) (1,250.4)
Net other receipts/payments 1.1 13.0 116.4
Net cash flow from operating activities 1,705.0 1,053.4 1,718.1
Cash flow from investing activities
Net receipts/payments from sale/acquisition of subsidiaries and associates/joint venture
Net receipts/payments on sale/acquisition of owner-occupied property, plant and equipment and
(4.9) (16.3) (502.6)
intangible assets (106.6) (113.6) (328.1)
Net receipts/payments on sale/acquisition of customer portfolios - intangible assets (3.9)
Net cash flow from investing activities (111.6) (129.9) (834.6)
Cash flow from financing activities
Payment of dividend (60.0) (3,459.9)
Net receipts/payments on subordinated debt incl. interest (10.0) (11.0) (42.3)
Net receipts of capital from non-controlling interests 2.1 2.1
Net receipts/payments on loans to credit institutions 964.8 1,844.6 3,462.4
Net receipts/payments on other short-term liabilities (60.4) (59.4) (53.1)
Net receipts/payments on interest on funding activities (42.0) (56.7) (308.8)
Net receipts/payments on sale/acquisition of own shares (2.9) (3.6) (11.1)
Tier 1 issuance/installments 70.0
Tier 1 interest payments (13.8) (14.4) (56.8)
Net cash flow from financing activities 835.9 1,641.5 (397.5)
Effect of exchange rate changes on cash and cash equivalents (20.6) 21.1 40.5
Net cash flow 2,408.7 2,586.2 526.5
Cash and cash equivalents at the start of the period 2,685.2 2,172.1 2,158.7
Cash and cash equivalents at the end of the period 5,094.0 4,758.3 2,685.2
Net cash flow 2,408.7 2,586.2 526.5
Specification of cash and cash equivalents
Deposits with central banks 60.8 207.4 229.6
Cash and deposits with credit institutions 5,033.1 4,550.9 2,455.6
Total cash and cash equivalents 5,094.0 4,758.3 2,685.2

1. Accounting policies

The consolidated financial statements as of the first quarter of 2018, concluded on 31 March 2018, comprise Gjensidige Forsikring ASA and its subsidiaries (collectively referred to as the Group) and the Group's holdings in associated companies. Except for the changes described below, the accounting policies applied in the interim report is the same as those used in the annual report for 2017.

The consolidated financial statements as of the first quarter of 2018 have been prepared in accordance with IFRS and IAS 34 Interim Financial Reporting. The interim report does not include all the information required in a complete annual report and should be read in conjunction with the annual report for 2017.

New standards adopted

IFRS 15 Revenue from contracts with customers (2014) The standard did not have a significant effect on Gjensidige's financial statements.

IFRS 9 Financial instruments (2014)

Gjensidige Bank implemented IFRS 9 at 1 January 2018, and there were two implementation effects. The new impairment requirements increased the bank's provision for expected credit losses with NOK 13.8 million. Further, the fixed interest loans to customers were reclassified from amortised cost to fair value, with an effect of increased value of NOK 19.4 million. The net implementation effect of NOK 4.2 million (after tax) were recognised in the opening balance.

New standards and interpretations not yet adopted

A number of new standards, changes to standards and interpretations have been issued for financial years beginning after 1 January 2018. They have not been applied when preparing these consolidated financial statements. Those that may be relevant to Gjensidige are mentioned below. Gjensidige does not plan early implementation of these standards.

IFRS 9 Financial instruments (2014)

IFRS 9 introduces new requirements for the classification and measurement of financial assets, including a new expected loss model for the recognition of impairment losses, and changed requirements for hedge accounting.

IFRS 9 contains three primary measurement categories for financial assets: amortised cost, fair value through other comprehensive income, and fair value through profit or loss. Financial assets will be classified either at amortised cost, at fair value through other comprehensive income, or at fair value through profit or loss, depending on how they are managed and which contractual cash flow properties they have. IFRS 9 introduces a new requirement regarding financial liabilities earmarked at fair value where changes in fair value that can be attributed to the liabilities' credit risk are presented in other comprehensive income rather than over profit or loss.

Impairment provisions according to IFRS 9 shall for the bank be measured using an expected loss model, instead of an incurred loss model as in IAS 39. The impairment rules in IFRS 9 will be applicable to all financial assets measured at amortised cost or at fair value with the changes in fair value recognised in other comprehensive income. In addition, loan commitments, financial guarantee contracts and lease receivables are within the scope of the standard. The measurement of the provision for expected credit losses on financial assets depends on whether the credit risk has increased significantly since initial recognition. At initial recognition and if the credit risk has not increased significantly, the provision

should equal 12-month expected credit losses. If the credit risk has increased significantly, the provision should equal lifetime expected credit losses. This dual approach replaces today's collective impairment model.

IFRS 9 is effective from 1 January 2018.

Amendments to IFRS 4 Applying IFRS 9 Financial Instruments with IFRS 4 Insurance Contracts (2016)

IFRS 9 addresses the accounting for financial instruments and is effective for annual periods beginning on or after 1 January 2018. The amendments to IFRS 4 permit entities that predominantly undertake insurance activities the option to defer the effective date of IFRS 9 until 1 January 2021. The effect of such a deferral is that the entities concerned may continue to report under the existing standard, IAS 39 Financial Instruments. In addition, the insurance sector of a financial conglomerate is allowed to defer the application of IFRS 9 until 1 January 2021, where all of the following conditions are met:

  • no financial instruments are transferred between the insurance sector and any other sector of the financial conglomerate other than financial instruments that are measured at fair value with changes in fair value recognised through the profit of loss account by both sectors involved in such transfers;
  • the financial conglomerate states in the consolidated financial statements which insurance entities in the group are applying IAS 39;
  • disclosures requested by IFRS 7 are provided separately for the insurance sector applying IAS 39 and for the rest of the group applying IFRS 9.

Gjensidige has decided to make use of this exception.

IFRS 16 Leases (2016)

IFRS 16 requires all contracts that qualify under its definition as a lease to be reported on a lessee`s balance sheet as right of use assets and lease liabilities. Earlier classification of leases as either operating leases or finance leases are removed. Short-term leases (less than 12 months) and leases of low-value assets are exempt from the requirements. A lessee shall recognise a right-of-use asset and a lease liability. The interest effect of discounting the lease liability shall be presented separately from the depreciation charge for the right-of-use asset. The depreciation expense will be presented with the group's other depreciations, whereas the interest effect of discounting will be presented as a financial item. IFRS 16 is effective 1 January 2019. The standard is expected to have an effect on the group's financial statements, significantly increasing the group's recognised assets and liabilities and potentially affecting the presentation and timing of recognition of charges in the income statement.

IFRS 17 Insurance Contracts (2017)

IFRS 17 Insurance Contracts establishes principles for the recognition, measurement, presentation and disclosure of insurance contracts issued. IFRS 17 is a complex standard that includes some fundamental differences to current accounting for liability measurement and profit recognition. Insurance contracts will be recognised at a risk-adjusted present value of the future cash flows plus an amount representing the unearned profit in the group of contracts (the contractual service margin). If a group of contracts is or become loss-making, the loss will be recognised immediately. Insurance revenue, insurance service expenses and insurance finance income or expenses will be presented separately. IFRS 17 is effective 1 January 2021. The standard is expected to have an

effect on the group's financial statements, significantly changing the measurement and presentation of income and expenses.

Based on our preliminary assessments and based on Gjensidige's current operations, other amendments to standards and interpretation statements will not have a significant effect.

The preparation of interim accounts involves the application of assessments, estimates and assumptions that affect the use of accounting policies and the amounts recognised for assets and liabilities, revenues and expenses. The actual results may deviate from these estimates. The most material assessments involved in applying the Group's accounting policies and the most important sources of uncertainty in the estimates are the same regarding preparing the interim report as in the annual report for 2017.

2. Seasonal variations

For some insurance products, seasonal premiums are used. This is because the incidence of claims is not evenly distributed throughout the year, but follows a stable seasonal pattern. Normally, premium income (earned premiums) is accrued evenly over the period of insurance, but for products with a seasonal pattern, premium income must also be allocated according to the incidence of claims. Gjensidige Forsikring has a seasonal premium for the following products: pleasure craft, snowmobiles and motorcycles. For example, for motorcycles, earned premiums for the period from April to September amount to a full 85 per cent of the annual premiums.

3. Segment information

The Group´s core operations comprise the segments general insurance Private, Commercial, Denmark, Sweden and Baltics. The Group also has operations in the Pension and Retail Bank segments.

The segments are evaluated regularly by Gjensidige´s senior group management based on financial and operational information specially prepared for each segment for the purpose of following up performance and allocating necessary resources.

Comparable figures are based on IFRS. All amounts are shown in NOK millions unless otherwise indicated. Due to rounding-off differences, figures and percentages may not exactly add up to the exact total figures. Notes are presented on a Group level. Separate notes for Gjensidige Forsikring ASA (GF ASA) is not presented as GF ASA is the material part of the Group and therefore the notes for the Group give a sufficient presentation of both the Group and GF ASA.

A complete or limited audit of the interim report has not been carried out.

Another consequence of a seasonal premium is that if the customer cancels the insurance contract before the renewal date, only the portion of the seasonal premium is refunded for which the Company did not bear any risk. For motorcycle insurance taken out on 1 April, but cancelled on 1 October, the policyholder will only be refunded 15 per cent of the annual premium, even though the insurance was in effect only for six months.

Segment income is defined as earned premiums for general insurance, earned premiums and other income for Pension and interest income and related income and other income for Retail Bank.

The segment result is defined as the underwriting result for general insurance, and the profit before tax expense for Pension and Retail Bank.

As from 1 January 2018 the former Nordic segment has been divided into two new segments: Denmark and Sweden. Comparable figures are changed accordingly.

Segment income 2 Claims, interest
expenses, loss
etc.
expenses Operating Net income from
investments
Segment
result/profit/(loss)
before tax expense
1.1.-31.3.
NOK millions 2018 2017 2018 2017 2018 2017 2018 2017 2018 2017
General Insurance Private 2,075.0 2,034.3 (1,465.8) (1,257.5) (265.4) (258.0) 343.7 518.8
General Insurance Commercial 1,835.7 1,798.3 (1,554.1) (1,238.9) (212.7) (209.4) 68.9 350.0
General Insurance Denmark 1,233.6 1,081.4 (970.5) (930.8) (177.6) (161.8) 85.5 (11.2)
General Insurance Sweden 428.9 405.3 (347.5) (344.8) (71.3) (77.5) 10.1 (17.1)
General Insurance Baltics 264.1 255.4 (169.2) (181.6) (86.1) (85.7) 8.8 (11.9)
Pension 601.1 533.3 (516.4) (456.2) (59.8) (56.4) 7.0 10.4 31.8 31.1
Retail Bank 419.9 382.4 (202.2) (190.1) (103.6) (106.6) 7.7 17.0 121.8 102.8
Eliminations etc. 1 30.8 (21.2) (52.3) (4.3) (170.0) (130.2) 247.7 558.2 56.2 402.5
Total 6,889.0 6,469.2 (5,278.0) (4,604.2) (1,146.6) (1,085.7) 262.4 585.6 726.8 1,365.0

1 Eliminations etc. consist of internal eliminations and other income and expenses not directly attributable to one single segment, and large losses of NOK 69.1 million (13.4) for the year to date. Interest on subordinated debt is included in Net income from investments.

2 There is no significant income between the segments at this level in 2018 and 2017.

4. Earned premiums from general insurance

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Earned premiums, gross 6,029.4 5,726.8 24,083.0
Ceded reinsurance premiums (163.1) (179.1) (684.7)
Total earned premiums, net of reinsurance 5,866.3 5,547.7 23,398.3

5. Claims incurred etc. from general insurance

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Gross claims (4,615.1) (3,890.3) (16,891.7)
Claims, reinsurers' share 55.7 (67.6) 490.0
Total claims incurred etc. from general insurance (4,559.5) (3,957.9) (16,401.7)

6. Run-off gain/(loss) from general insurance

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Earned premiums from general insurance 5,866.3 5,547.7 23,398.3
Run-off gain/(loss) for the period, net of reinsurance 1 340.1 240.0 1,030.3
In per cent of earned premiums from general insurance 5.8 4.3 4.4

1 Run-off gains/(losses) from general insurance includes run-off from the general insurance segments in addition to run-off on Corporate Centre/reinsurance.

7. Claims provision, gross from general insurance

NOK millions 31.3.2018 31.3.2017 31.12.2017
Claims provision, gross, as at 1 January 31,322.7 31,357.4 31,357.4
Additions from acquisitions 115.7
Claims for the year 4,960.1 4,251.7 18,104.9
Claims incurred in prior years, gross (343.0) (355.7) (1,200.9)
Claims paid (4,633.5) (4,244.8) (17,728.0)
Discounting of claims provisions 18.2 16.1 70.5
Change in discounting rate (51.8) (71.6) (66.0)
Other changes (43.9)
Exchange differences (242.6) 75.7 713.0
Claims provision, gross, at the end of the period 31,030.1 31,028.7 31,322.7
Discounted claims provision, gross - annuities 5,893.4 5,769.8 6,127.1
Nominal claims provision, gross - annuities 6,725.3 6,476.5 6,855.7

The claims provisions shall cover future claims payments. The claims provisions for insurances with annuity payments are converted to present value (discounted), whereas other provisions are undiscounted.

The reason why the claims provisions for annuities are discounted is due to very long cash flows and substantial future interest income. The claims for occupational injuries in Denmark are paid either as annuities or as lump-sum indemnities (which are calculated mainly as discounted annuities). Therefore, it is most expedient to regard the whole portfolio as annuities. For Swedish MTPL personal injuries are paid as lifelong annuities. The discount rate used is a swap interest rate.

8. Financial assets and liabilities

Fair value

Financial assets and liabilities measured at fair value are carried at the amount each asset/liability can be settled to in an orderly transaction between market participants at the measurements date at the prevailing market conditions.

Different valuation techniques and methods are used to estimate fair value depending on the type of financial instruments and to which extent they are traded in active markets. Instruments are classified in their entirety in one of three valuation levels in a hierarchy based on the lowest level input that is significant to the fair value measurement in its entirety.

The different valuation levels and which financial assets/liabilities that are included in the respective levels are accounted for below.

Quoted prices in active markets

Quoted prices in active markets are considered the best estimate of an asset/liability's fair value. A financial asset/liability is considered valued based on quoted prices in active markets if fair value is estimated based on easily and regularly available prices and these prices represent actual and regularly occurring transactions at arm's length principle. Financial assets/liabilities valued based on quoted prices in active markets are classified as level one in the valuation hierarchy.

The following financial assets are classified as level one in the valuation hierarchy

  • Listed shares
  • Norwegian government/government backed bonds and other fixed income securities
  • Exchange traded funds

Valuation based on observable market data

When quoted prices in active markets are not available, the fair value of financial assets/ liabilities is preferably estimated based on valuation techniques which are based on observable market data.

A financial asset/liability is considered valued based on observable market data if fair value is estimated with reference to prices that are not quoted, but are observable either directly (as prices) or indirectly (derived from prices).

The following financial assets/liabilities are classified as level two in the valuation hierarchy

  • Currency derivatives, equity options and forward rate agreements, in which fair value is derived from the value of underlying instruments. These derivatives are valued using common valuation techniques for derivatives (option pricing models etc.).
  • Equity funds, bond funds, hedge funds and combination funds, in which fair value is estimated based on the fair value of the underlying investments of the funds.
  • Bonds, certificates or index bonds that are unlisted, or that are listed but where transactions are not occurring regularly. The unlisted instruments in this category are valued based on observable yield curves and estimated credit spreads where applicable.

  • Interest-bearing liabilities (banking activities) measured at fair value. These liabilities are valued based on observable credit spreads.

  • Listed subordinated debt where transactions are not occurring regularly.

Valuation based on non-observable market data

When neither quoted prices in active markets nor observable market data is available, the fair value of financial assets/liabilities is estimated based on valuation techniques which are based on nonobservable market data.

A financial asset/liability is considered valued based on nonobservable market data if fair value is estimated without being based on quoted prices in active markets or observable market data. Financial assets/liabilities valued based on non-observable market data are classified as level three in the valuation hierarchy.

The following financial assets are classified as level three in the valuation hierarchy

  • Unlisted private equity investments. The private equity investments that are not organised as funds are valued using cash flow analysis, price multiples and recent market transactions. The private equity investments that are organised as funds are valued based on NAV (Net Asset Value) as reported by the fund administrators in accordance with IPEV guidelines (International Private Equity and Venture Capital Valuation. Because of late reporting from the funds, the NAV from the previous quarterly reporting is used in estimating fair value. The NAV is then assessed for discretionary adjustments based on objective events since the last reporting date. Objective events may be the development in underlying values of listed companies since the last reporting, changes in regulations or substantial market movements.
  • Real estate funds. The real estate funds are valued based on reported NAV values as reported by the fund administrators. Because of late reporting from the funds, the NAV values from the previous quarterly reporting are used in estimating fair value.

The valuation process for financial assets classified as level three

In consultation with the Investment Performance and Risk Measurement department, the Chief Investment Officer decides which valuation models will be used when valuing financial assets classified as level three in the valuation hierarchy. The models are evaluated as required. The fair value and results of the investments and compliance with the stipulated limits are reported weekly to the Chief Financial Officer and Chief Executive Officer, and monthly to the Board.

Sensitivity financial assets level three

The sensitivity analysis for financial assets that are valued based on non-observable market data shows the effect on profits of realistic and plausible market outcomes. General market downturns or a worsening of the outlook can affect expectations of future cash flows or the applied multiples, which in turn will lead to a reduction in value. A fall in value of ten per cent is deemed to be a realistic and plausible market outcome for shares and similar interests, as well as bonds and other securities with a fixed return that are included in level three of the valuation hierarchy.

NOK millions Carrying
amount as at
31.3.2018
Fair value as
at 31.3.2018
Carrying
amount as at
31.3.2017
Fair value as
at 31.3.2017
Financial assets
Financial derivatives
Financial derivatives at fair value through profit or loss 553.6 553.6 885.2 885.2
Financial assets at fair value through profit or loss, designated upon initial recognition
Shares and similar interests 6,400.5 6,400.5 6,819.7 6,819.7
Bonds and other fixed income securities 31,258.7 31,258.7 29,487.4 29,487.4
Shares and similar interests in life insurance with investment options 19,953.3 19,953.3 17,327.2 17,327.2
Bonds and other fixed income securities in life insurance with investment options 2,775.2 2,775.2 2,020.5 2,020.5
Financial assets held to maturity
Bonds held to maturity 693.3 705.6 1,583.4 1,649.3
Loans and receivables
Bonds and other fixed income securities classified as loans and receivables 20,172.1 21,288.6 19,681.4 21,246.1
Loans 49,110.0 49,110.0 44,469.0 44,495.3
Receivables related to direct operations and reinsurance 8,188.8 8,188.8 6,939.8 6,939.8
Other receivables 593.6 593.6 1,001.3 1,001.3
Prepaid expenses and earned, not received income 439.8 439.8 216.0 216.0
Cash and cash equivalents 5,094.0 5,094.0 4,758.3 4,758.3
Total financial assets 145,232.9 146,361.7 135,189.2 136,846.1
Financial liabilities
Financial derivatives
Financial derivatives at fair value through profit or loss 619.1 619.1 803.6 803.6
Financial liabilities at fair value through profit or loss, designated upon initial
recognition
Debt in life insurance with investment options 22,728.6 22,728.6 19,347.7 19,347.7
Financial liabilities at amortised cost
Subordinated debt 1,947.4 1,964.5 1,946.9 1,946.3
Deposits from and liabilities to customers, bank 23,764.0 23,764.0 21,600.6 21,600.6
Interest-bearing liabilities 23,944.7 24,166.7 21,450.5 21,594.4
Other liabilities 2,510.5 2,510.5 917.4 917.4
Liabilities related to direct insurance 757.9 757.9 657.2 657.2
Accrued expenses and deferred income 571.2 571.2 575.9 575.9
Total financial liabilities 76,843.2 77,082.4 67,299.9 67,443.2
Gain/(loss) not recognised in profit or loss 889.7 1,513.6

Valuation hierarchy 2018

The table shows a valuation hierarchy where financial assets/liabilities are divided into three levels based on the method of valuation.

Level 1 Level 2 Level 3
Valuation Valuation
techniques techniques
Quoted prices based on based on non
in active observable observable
NOK millions markets market data market data Total
Financial assets
Financial derivatives
Financial derivatives at fair value through profit or loss 553.6 553.6
Financial assets at fair value through profit or loss, designated upon initial recognition
Shares and similar interests 65.6 5,006.6 1,328.4 6,400.5
Bonds and other fixed income securities 12,856.1 17,553.2 849.3 31,258.7
Shares and similar interests in life insurance with investment options 19,940.2 13.2 0,0 19,953.3
Bonds and other fixed income securities in life insurance with investment options 2,761.5 13.7 0,0 2,775.2
Financial assets at amortised cost
Bonds held to maturity 274.1 431.5 705.6
Bonds and other fixed income securities classified as loans and receivables 16,540.1 4,748.4 21,288.6
Loans 4,743.8 44,366.1 49,110.0
Financial liabilities
Financial derivatives
Financial derivatives at fair value through profit or loss 619.1 619.1
Financial liabilities at fair value through profit or loss, designated upon initial recognition
Debt in life insurance with investment options 22,701.7 26.8 22,728.6
Financial liabilities at amortised cost
Subordinated debt 1,964.5 1,964.5
Interest-bearing liabilities 24,000.5 166.1 24,166.7

Valuation hierarchy 2017

The table shows a valuation hierarchy where financial assets/liabilities are divided into three levels based on the method of valuation.

Level 1 Level 2 Level 3
Valuation Valuation
techniques techniques
Quoted prices
in active
based on
observable
based on non
observable
NOK millions markets market data market data Total
Financial assets
Financial derivatives
Financial derivatives at fair value through profit or loss 885.2 885.2
Financial assets at fair value through profit or loss, designated upon initial recognition
Shares and similar interests 83.9 4,497.8 2,238.1 6,819.7
Bonds and other fixed income securities 10,170.3 18,016.9 1,300.3 29,487.4
Shares and similar interests in life insurance with investment options 17,317.4 9.8 17,327.2
Bonds and other fixed income securities in life insurance with investment options 2,006.0 14.4 2,020.5
Financial assets at amortised cost
Bonds held to maturity 350.6 1,298.8 1,649.3
Bonds and other fixed income securities classified as loans and receivables 17,129.1 4,117.0 21,246.1
Loans 4,115.5 40,379.8 44,495.3
Financial liabilities
Financial derivatives
Financial derivatives at fair value through profit or loss 803.6 803.6
Financial liabilities at fair value through profit or loss, designated upon initial recognition
Debt in life insurance with investment options 19,323.5 24.3 19,347.7
Financial liabilities at amortised cost
Subordinated debt 1,946.3 1,946.3
Interest-bearing liabilities 21,594.4 21,594.4

Reconciliation of financial assets valued based on non-observable market data (level 3) 2018

Amount of net
realised/
unrealised gains
Net recognised in
realised/ profit or loss
unrealised Trans that are
gains fers attributable to
recognised into/out Cur instruments
As at in profit or Purch Settle of level rency As at held as at
NOK millions 1.1.2018 loss ases Sales ments 3 effect 31.3.2018 31.3.2018
Shares and similar interests 2,211.8 5.9 39.4 (17.1) (911.7) (0.1) 1,328.4 33.7
Bonds and other fixed income securities 904.3 30.2 (69.9) (15.3) 849.3
Total 3,116.2 36.1 39.4 (86.9) (911.7) (15.4) 2,177.7 33.7

Sensitivity of financial assets valued based on non-observable market data (level 3) 2018

NOK millions Sensitivity
Shares and similar interests Change in value 10% 132.8
Bonds and other fixed income securities Change in value 10% 84.9
Total 217.8

Reconciliation of financial assets valued based on non-observable market data (level 3) 2017

NOK millions
Shares and similar interests
As at
1.1.2017
2,307.0
Net
realised/
unrealised
gains
recognised
in profit or
loss
(70.6)
Purch
ases
24.6
Sales
(22.9)
Settle
ments
Trans
fers
into/out
of level
3
Cur
rency
effect
0.1
As at
31.3.2017
2,238.1
Amount of net
realised/
unrealised gains
recognised in
profit or loss
that are
attributable to
instruments
held as at
31.3.2017
(87.8)
Bonds and other fixed income securities 1,333.5 16.2 53.1 (117.2) 14.6 1,300.3
Total 3,640.5 (54.4) 77.7 (140.1) 14.6 3,538.4 (87.8)

Sensitivity of financial assets valued based on non-observable market data (level 3) 2017

NOK millions Sensitivity
Shares and similar interests Change in value 10% 223.8
Bonds and other fixed income securities Change in value 10% 130.0
Total 353.8

9. Contingent liabilities

NOK millions 31.3.2018 31.3.2017 31.12.2017
Guarantees and committed capital
Gross guarantees 0.1 0.1 0.1
Committed capital, not paid 1,092.7 991.0 1,392.5

As part of its ongoing financial management Gjensidige has committed, but not paid up to NOK 1,092.7 million (991.0) in loan funds containing secured debt and various private equity and real estate funds, over and above the amounts recognised in the balance sheet.

Gjensidige Forsikring is liable externally for any insurance claim arising in the cooperating mutual fire insurers' fire insurance operations.

10. Related parties

There have not been any significant transactions with related parties other than ordinary current agreements conducted at arm's length distance.

According to the agreement with Gjensidige Pensjonskasse the return, if not sufficient to cover the pension plans guaranteed interest rate, should be covered from the premium fund or through contribution from Gjensidige Forsikring.

Quarterly earnings performance

Q1 Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1
NOK millions 2018 2017 2017 2017 2017 2016 2016 2016 2016
Earned premiums from general insurance 5,866.3 5,969.5 6,056.4 5,824.7 5,547.7 5,685.6 5,705.5 5,536.8 5,514.0
Other income 1,022.7 959.5 975.2 759.5 921.5 853.9 818.7 679.2 697.7
Total operating income 6,889.0 6,928.9 7,031.6 6,584.2 6,469.2 6,539.5 6,524.2 6,216.0 6,211.7
Total net income from investments 262.4 473.7 488.9 480.8 585.6 535.7 737.0 591.0 332.4
Total operating income and net income from
investments
7,151.4 7,402.7 7,520.5 7,065.0 7,054.8 7,075.2 7,261.2 6,807.1 6,544.1
Claims incurred etc. from general insurance (4,559.5) (4,468.4) (4,013.7) (3,961.7) (3,957.9) (4,013.8) (4,004.3) (3,599.6) (3,898.1)
Other claims, interest expenses, loss etc. (718.6) (503.0) (684.8) (477.5) (646.3) (565.2) (535.7) (412.4) (450.4)
Total claims, interest expenses, loss etc. (5,278.0) (4,971.4) (4,698.5) (4,439.2) (4,604.2) (4,579.0) (4,540.0) (4,012.0) (4,348.5)
Operating expenses from general insurance (895.7) (945.7) (892.5) (890.7) (857.6) (971.3) (989.4) (865.6) (365.2)
Other operating expenses (250.9) (242.5) (211.1) (232.4) (228.1) (219.0) (216.0) (220.1) (221.5)
Total operating expenses (1,146.6) (1,188.2) (1,103.6) (1,123.1) (1,085.7) (1,190.3) (1,205.3) (1,085.7) (586.6)
Total expenses (6,424.6) (6,159.6) (5,802.1) (5,562.3) (5,689.8) (5,769.3) (5,745.3) (5,097.7) (4,935.2)
Profit/(loss) for the period before tax expense 726.8 1,243.1 1,718.4 1,502.7 1,365.0 1,305.8 1,515.9 1,709.3 1,608.9
Underwriting result general insurance 411.2 555.4 1,150.2 972.3 732.2 700.4 711.8 1,071.6 1,250.7
Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1 Q4
NOK millions 2015 2015 2015 2015 2014 2014 2014 2014 2013
Earned premiums from general insurance 5,493.5 5,471.2 5,188.1 5,119.2 5,214.4 5,203.6 5,061.5 4,907.2 4,766.3
Other income 832.7 686.4 666.4 697.8 830.1 600.5 645.2 636.1 630.2
Total operating income 6,326.2 6,157.7 5,854.6 5,817.0 6,044.5 5,804.1 5,706.8 5,543.4 5,396.5
Total net income from investments 604.8 (174.0) 518.1 524.4 352.5 574.3 765.3 783.5 892.2
Total operating income and net income from
investments
6,931.0 5,983.6 6,372.7 6,341.3 6,397.0 6,378.4 6,472.1 6,326.8 6,288.8
Claims incurred etc. from general insurance (3,734.7) (3,588.0) (3,341.8) (3,933.0) (3,607.9) (3,695.3) (3,357.9) (3,809.3) (3,664.2)
Other claims, interest expenses, loss etc. (579.7) (447.3) (434.2) (466.6) (604.0) (399.3) (448.3) (440.7) (440.8)
Total claims, interest expenses, loss etc. (4,314.5) (4,035.3) (3,776.1) (4,399.6) (4,211.9) (4,094.7) (3,806.2) (4,249.9) (4,105.0)
Operating expenses from general insurance (879.5) (792.3) (776.1) (769.6) (799.3) (753.2) (752.5) (748.9) (726.4)
Other operating expenses (266.5) (204.3) (180.4) (184.8) (226.7) (193.8) (165.4) (172.0) (174.2)
Total operating expenses (1,146.0) (996.6) (956.5) (954.4) (1,026.0) (947.1) (917.9) (921.0) (900.7)
Total expenses (5,460.5) (5,031.9) (4,732.6) (5,354.0) (5,238.0) (5,041.7) (4,724.2) (5,170.9) (5,005.7)
Profit/(loss) for the period before tax expense 1,470.6 951.7 1,640.1 987.3 1,159.0 1,336.7 1,747.9 1,155.9 1,283.1

Key figures

In addition to the financial statements according to IFRS, Gjensidige uses different alternative performance measures (APM) to present the business in a more relevant way for its different stakeholders. The alternative performance measures have been used consistent over time, and relevant definitions have been disclosed. Comparable figures are provided for all alternative performance measures.

1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017

Gjensidige Forsikring Group
Equity NOK millions 24,091.0 23,512.0 23,703.1
Equity per share NOK 48.2 47.0 47.4
Earnings per share in the period, basic and diluted 1 NOK 1.07 2.22 9.05
Return on equity, annualised 2 % 9.3 20.5 21.3
Return on tangible equity, annualised 3 % 11.9 25.9 27.5
Return on financial assets 4 % 0.5 1.0 3.7
Total eligible own funds to meet the group SCR (legal) 5 NOK millions 21,599.4 20,724.2 21,052.5
Group SCR margin (legal) 6 % 159.4 144.4 137.5
Total eligible own funds to meet the minimum
consolidated group SCR (legal) 7
NOK millions 14,239.2 14,320.3 13,980.9
Minimum consolidated group SCR margin (legal) 8 % 290.7 272.2 256.2
Gjensidige Forsikring ASA
Total eligible own funds to meet the SCR (legal) 9 NOK millions 19,352.7 18,994.9 18,877.4
SCR margin (legal) 10 % 210.7 185.2 168.5
Total eligible own funds to meet the MCR (legal) 11 NOK millions 16,491.0 16,404.8 16,281.4
MCR margin (legal) 12 % 399.1 355.5 346.3
Issued shares, at the end of the period Number 500,000,000 500,000,000 500,000,000
General Insurance
Gross premiums written
Private NOK millions 2,823.0 2,724.3 8,614.5
Commercial NOK millions 3,580.7 3,469.3 7,637.0
Denmark NOK millions 2,262.6 1,971.9 4,941.9
Sweden NOK millions 518.8 493.9 1,761.9
Baltics NOK millions 292.5 271.4 1,074.9
Corporate Centre/reinsurance NOK millions 105.6 101.2 47.2
Total NOK millions 9,583.2 9,032.0 24,077.5
Premiums, net of reinsurance 13 % 96.0 95.6 97.1
Earned premiums
Private NOK millions 2,075.0 2,034.3 8,516.5
Commercial NOK millions 1,835.7 1,798.3 7,300.5
Denmark NOK millions 1,233.6 1,081.4 4,827.4
Sweden 428.9 405.3 1,736.1
Baltics NOK millions 264.1 255.4 1,074.7
Corporate Centre/reinsurance NOK millions 29.1 (27.0) (56.9)
Total NOK millions 5,866.3 5,547.7 23,398.3
Loss ratio 14
Private % 70.6 61.8 61.4
Commercial % 84.7 68.9 66.1
Denmark % 78.7 86.1 80.0
Sweden 81.0 85.1 85.9
Baltics % 64.1 71.1 68.5
Total % 77.7 71.3 70.1
Cost ratio 15
Private % 12.8 12.7 12.8
Commercial % 11.6 11.6 11.5
Denmark % 14.4 15.0 14.1
Sweden 16.6 19.1 19.3
Baltics % 32.6 33.5 32.2
Total % 15.3 15.5 15.3
Combined ratio 16
Private % 83.4 74.5 74.2
Commercial % 96.2 80.5 77.6
Denmark % 93.1 101.0 94.1
Sweden 97.7 104.2 105.3
Baltics % 96.7 104.7 100.7
Total % 93.0 86.8 85.4
Combined ratio discounted 17 % 91.7 86.8 84.8

1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017

Pension
Assets under management pension, at the end of the
period
NOK millions 28,979.6 24,993.1 28,699.0
of which the group policy portfolio NOK millions 6,195.5 5,577.3 6,018.4
Operating margin 18 % 29.37 26.89 24.55
Recognised return on the paid-up policy portfolio 19 % 2.27 0.80 3.75
Value-adjusted return on the paid-up policy portfolio 20 % 1.11 0.98 4.47
Share of shared commercial customers 21 % 69.7 69.0 69.3
Return on equity, annualised 2 % 12.9 14.1 11.0
Retail Bank
Gross lending, addition in the period NOK millions 1,253.0 1,647.6 4,806.6
Deposits, addition in the period NOK millions (1.7) 330.3 2,495.3
Gross lending, at the end of the period NOK millions 47,309.1 42,897.1 46,056.1
Deposits, at the end of the period NOK millions 23,764.0 21,600.6 23,765.7
Deposits-to-loan ratio at the end of the period 22 % 50.2 50.4 51.6
Assets under management, at the end of the period NOK millions 15,367.1 15,594.8 15,975.1
Net interest margin, annualised 23 % 1.96 1.97 2.03
Write-downs and losses, annualised 24 % 0.32 0.32 0.02
Cost/income ratio 25 % 39.5 43.9 39.8
Shared customers' share of gross lending 26 % 74.6 76.3 75.0
Capital adequacy ratio 27 % 17.4 16.6 18.1
Tier 1 capital ratio 28 % 15.6 14.5 16.2
Common equity Tier 1 capital ratio 29 % 14.1 13.1 14.7
Return on equity, annualised 2 % 10.0 10.4 14.2

1 Earnings per share, basic and diluted = the shareholders' share of the profit or loss for the period/average number of outstanding shares in the period

2 Return on equity, annualised = Shareholders' share of net profit for the period/average shareholders' equity for the period, annualised

3Return on tangible equity, annualised = Shareholders' share of net profit for the period/average shareholders' equity for the period adjusted for intangible assets, annualised

4 Return on financial assets = net financial income in per cent of average financial assets including property, excluding Pension and Retail Bank

5 Total eligible own funds to meet the group SCR (legal) = Total eligible own funds to meet the group SCR based on the regulatory approved Partial Internal Model. Total comprehensive income is included, less a formulaic dividend pay-out ratio in first, second and third quarter of 70 per cent of net profit.

6 Group SCR margin (legal) = Ratio of total eligible own funds to group SCR based on the regulatory approved Partial Internal Model

7Total eligible own funds to meet the minimum consolidated group SCR (legal) = Total eligible own funds to meet the minimum consolidated group SCR based on the regulatory approved Partial Internal Model. Total comprehensive income is included, less a formulaic dividend pay-out ratio in first, second and third quarter of 70 per cent of net profit.

8 Minimum consolidated group SCR margin (legal) = Ratio of eligible own funds to minimum consolidated group SCR based on the regulatory approved Partial Internal Model

9 Total eligible own funds to meet the SCR (legal) = Total eligible own funds to meet the SCR for Gjensidige Forsikring ASA based on the regulatory approved Partial Internal Model. Total comprehensive income is included, less a formulaic dividend pay-out ratio in first, second and third quarter of 70 per cent of net profit of the Group.

10 SCR margin (legal) = Ratio of total eligible own funds to SCR for Gjensidige Forsikring ASA based on the regulatory approved Partial Internal Model

11Total eligible own funds to meet the MCR (legal) = Total eligible own funds to meet the MCR for Gjensidige Forsikring ASA based on the regulatory approved Partial Internal Model. Total comprehensive income is included, less a formulaic dividend pay-out ratio in first, second and third quarter of 70 per cent of net profit of the Group.

12MCR margin (legal) = Ratio of eligible own funds to MCR for Gjensidige Forsikring ASA based on the regulatory approved Partial Internal Model

13 Premiums, net of reinsurance = gross premiums written, net of reinsurance/gross premiums written (general insurance)

14 Loss ratio = claims incurred etc./earned premiums

15 Cost ratio = operating expenses/earned premiums

16 Combined ratio = loss ratio + cost ratio

17 Combined ratio discounted = combined ratio if claims provisions had been discounted

  • 18 Operating margin = net operating income/(administration fees + insurance income + management income etc.)
  • 19 Recognised return on the paid-up policy portfolio = realised return on the portfolio

20 Value-adjusted return on the paid-up policy portfolio = total return on the portfolio

  • 21 Shared customers = customers having both pension and general insurance products with Gjensidige
  • 22Deposit-to-loan ratio = deposits as a percentage of gross lending
  • 23 Net interest margin, annualised = net interest income/average total assets

24 Write-downs and losses, annualised = write-downs and losses/average gross lending

25 Cost/income ratio = operating expenses/total income

  • 26 Shared customers = customers having both bank and general insurance products with Gjensidige
  • 27 Capital adequacy ratio = net primary capital/risk-weighted assets. The result of the period is not included in the calculation for the quarters, with the exception of fourth quarter.
  • 28 Tier 1 capital ratio = Tier 1 capital/risk-weighted assets. The result of the period is not included in the calculation for the quarter, with the exception of fourth quarter.
  • 29 Common equity Tier 1 capital ratio = common equity Tier 1 capital/risk-weighted assets. The result of the period is not included in the calculation for the quarter, with the exception of fourth quarter.

Income statement

Gjensidige Forsikring ASA

NOK millions 1.1.-31.3.2018 1.1.-31.3.2017 1.1.-31.12.2017
Premiums
Earned premiums, gross 5,617.7 5,452.0 22,601.2
Ceded reinsurance premiums (154.2) (172.0) (677.1)
Total earned premiums, net of reinsurance 5,463.5 5,280.0 21,924.1
General insurance claims
Gross claims (4,312.6) (3,698.0) (15,808.7)
Claims, reinsurers' share 57.1 (68.1) 481.4
Total claims incurred, net of reinsurance (4,255.5) (3,766.1) (15,327.3)
Insurance-related operating expenses
Insurance-related administration expenses incl. commissions (867.9) (828.5) (3,469.1)
for received reinsurance and sales expenses
Received commission for ceded reinsurance and profit share 8.2 9.3 28.2
Total insurance-related operating expenses (859.7) (819.3) (3,440.9)
Profit/(loss) of technical account general insurance 348.3 694.7 3,155.9
Net income from investments
Income from investments in subsidiaries, associates and joint 94.9 49.7 83.9
ventures
Impairment losses of investments in subsidiaries, associates
and joint ventures
(49.4) (49.4)
Interest income and dividend etc. from financial assets 266.3 306.8 1,107.4
Changes in fair value on investments (405.6) (169.1) (368.1)
Realised gain and loss on investments 337.2 459.6 1,206.1
Administration expenses related to investments, including (28.3) (99.5) (239.6)
interest expenses
Total net income from investments
264.4 498.1 1,740.3
Other income 2.9 6.7 10.2
Other expenses (10.8) (12.4) (41.2)
Profit/(loss) of non-technical account 256.6 492.3 1,709.3
Profit/(loss) before tax expense 604.9 1,187.0 4,865.2
Tax expense (158.7) (222.2) (1,104.6)
Profit/(loss) before components of other comprehensive
income
446.2 964.8 3,760.6
Components of other comprehensive income
Items that are not reclassified subsequently to profit or
loss
Remeasurement of the net defined benefit liability/asset (339.3)
Tax on items that are not reclassified to profit or loss 84.8
Total items that are not reclassified subsequently to profit
or loss
(254.5)
Items that may be reclassified subsequently to profit or
loss
Exchange differences from foreign operation (120.4) 76.0 359.9
Tax on items that may be reclassified to profit or loss 29.5 (18.6) (88.2)
Total items that may be reclassified subsequently to profit (90.9) 57.4 271.7
or loss
Total comprehensive income 355.3 1,022.2 3,777.9

Statement of financial position

Gjensidige Forsikring ASA

NOK millions 31.3.2018 31.3.2017 31.12.2017
Assets
Goodwill 1,805.8 1,587.4 1,843.4
Other intangible assets 1,022.3 939.4 1,068.8
Total intangible assets 2,828.1 2,526.7 2,912.2
Investments
Buildings and other real estate
Owner-occupied property 28.5 27.0 27.0
Subsidiaries and associates
Shares in subsidiaries 6,126.6 5,700.0 6,297.3
Shares in associates and joint ventures 1,086.9 1,086.9 1,086.9
Interest-bearing receivables on subsidiaries and joint ventures 1,935.8 1,865.4 1,620.1
Financial assets measured at amortised cost
Bonds held to maturity 391.2 1,215.4 712.9
Loans and receivables 15,675.8 15,926.5 16,598.3
Financial assets measured at fair value
Shares and similar interests (incl. shares and similar interests measured at cost) 6,370.0 6,052.1 6,553.7
Bonds and other fixed-income securities 22,311.5 22,679.8 21,974.7
Financial derivatives 470.9 779.5 549.2
Other investments 111.0 111.0
Reinsurance deposits 494.8 472.9 507.6
Total investments 55,003.0 55,805.5 56,038.7
Reinsurers' share of insurance-related liabilities in general insurance, gross
Reinsurers' share of provision for unearned premiums, gross 259.8 283.8 41.4
Reinsurers' share of claims provision, gross 548.1 418.0 698.0
Total reinsurers' share of insurance-related liabilities in general insurance, gross 808.0 701.8 739.5
Receivables
Receivables related to direct operations 7,690.2 6,426.8 5,318.7
Receivables related to reinsurance 102.0 173.0 148.5
Receivables within the group 46.2 34.7 49.1
Other receivables 256.4 843.2 822.5
Total receivables 8,094.9 7,477.6 6,338.9
Other assets
Plant and equipment 257.2 280.6 236.2
Cash and cash equivalents 4,322.4 3,159.3 1,625.0
Pension assets 204.4 486.2 204.4
Total other assets 4,784.0 3,926.1 2,065.6
Prepaid expenses and earned, not received income
Other prepaid expenses and earned, not received income 187.7 56.0 36.5
Total prepaid expenses and earned, not received income 187.7 56.0 36.5
Total assets 71,705.6 70,493.8 68,131.4
NOK millions 31.3.2018 31.3.2017 31.12.2017
Equity and liabilities
Paid in equity
Share capital 1,000.0 1,000.0 1,000.0
Share premium 1,430.0 1,430.0 1,430.0
Perpetual Tier 1 Capital 1,000.1 999.4 999.8
Other paid-in equity 49.4 40.1 45.1
Total paid in equity 3,479.4 3,469.5 3,474.9
Retained equity
Funds etc.
Natural perils capital 2,381.9 2,328.4 2,333.4
Guarantee scheme provision 638.3 628.9 638.3
Other retained earnings 11,720.7 12,267.5 11,425.1
Total retained earnings 14,740.9 15,224.8 14,396.8
Total equity 18,220.3 18,694.3 17,871.7
Subordinated debt 1,198.1 1,197.8 1,198.0
Insurance-related liabilities in general insurance, gross
Provision for unearned premiums, gross 12,114.5 11,907.4 8,769.5
Claims provision, gross 30,395.1 30,456.6 30,676.6
Provision for premium discounts and other profit agreements 62.1 58.3 66.5
Total insurance-related liabilities in general insurance, gross 42,571.6 42,422.3 39,512.5
Provision for liabilities
Pension liabilities 551.5 487.3 552.2
Current tax 513.7 780.2 904.7
Deferred tax liabilities 1,121.5 935.5 1,122.5
Other provisions 244.9 258.2 319.3
Total provision for liabilities 2,431.7 2,461.2 2,898.6
Liabilities
Liabilities related to direct insurance 242.1 283.3 646.9
Liabilities related to reinsurance 259.6 185.3 132.5
Financial derivatives 544.2 784.8 568.6
Accrued dividend 3,550.0 3,400.0 3,550.0
Other liabilities 2,345.4 734.2 1,131.5
Liabilities to subsidiaries and associates 0.4 298.8
Total liabilities 6,941.3 5,388.2 6,328.2
Accrued expenses and deferred income
Other accrued expenses and deferred income 342.5 330.1 322.4
Total accrued expenses and deferred income 342.5 330.1 322.4
Total equity and liabilities 71,705.6 70,493.8 68,131.4

Statement of changes in equity

Gjensidige Forsikring ASA

Other Perpetual Exchange Re
measure
ment of
the net
defined
Other
NOK millions Share
capital
Own
shares
Share
premium
paid-in
capital
Tier 1
capital
differ
ences
benefit
liab./asset
earned
equity
Total
equity
Equity as at 31.12.2016 1,000.0 (0.1) 1,430.0 36.7 999.2 112.6 (1,678.7) 15,779.4 17,679.1
1.1.-31.12.2017
Comprehensive income
Profit/(loss) 34.5 3,726.1 3,760.6
Total components of other comprehensive income 0.3 271.1 (254.1) 17.3
Total comprehensive income 0.3 34.5 271.1 (254.1) 3,726.1 3,777.9
Transactions with owners of the company
Own shares 0,0 (9.4) (9.4)
Accrued and paid dividend (3,549.6) (3,549.6)
Equity-settled share-based payment transactions 8.2 8.2
Perpetual Tier 1 capital 0.6 (0.6)
Perpetual Tier 1 capital - interest paid (34.6) (34.6)
Total transactions with owners of the company 0,0 8.2 (33.9) (3,559.6) (3,585.3)
Equity as at 31.12.2017 1,000.0 0,0 1,430.0 45.1 999.8 383.8 (1,932.8) 15,945.9 17,871.7
Adjustment due to amendment to IFRS 2 5.5 5.5
Equity as at 1.1.2018 1,000.0 0,0 1,430.0 50.6 999.8 383.8 (1,932.8) 15,945.9 17,877.2
1.1.-31.3.2018
Comprehensive income
Profit/(loss) 8.3 437.9 446.2
Total components of other comprehensive income (0.1) (90.7) (0.1) (90.9)
Total comprehensive income (0.1) 8.3 (90.7) (0.1) 437.9 355.3
Transactions with owners of the company
Own shares 0,0 (2.9) (2.9)
Equity-settled share-based payment transactions (1.1) (1.1)
Perpetual Tier 1 capital 0.2 (0.2)
Perpetual Tier 1 capital - interest paid (8.2) (8.2)
Total transactions with owners of the company 0,0 (1.1) (8.1) (3.0) (12.2)
Equity as at 31.3.2018 1,000.0 0,0 1,430.0 49.4 1,000.1 293.1 (1,932.9) 16,380.8 18,220.3
1.1.-31.3.2017
Comprehensive income
Profit/(loss) 8.9 955.8 964.8
Total components of other comprehensive income 57.4 57.4
Total comprehensive income 8.9 57.4 955.8 1,022.2
Transactions with owners of the company
Own shares 0,0 (1.9) (1.9)
Accrued and paid dividend
Equity-settled share-based payment transactions
3.4 0.4 0.4
3.4
Perpetual Tier 1 capital 0.2 (0.2)
Perpetual Tier 1 capital - interest paid (8.9) (8.9)
Total transactions with owners of the company 0,0 3.4 (8.8) (1.7) (7.0)
Equity as at 31.3.2017 1,000.0 0,0 1,430.0 40.1 999.4 170.0 (1,678.7) 16,733.5 18,694.3

Gjensidige is a leading Nordic insurance group listed on the Oslo Stock Exchange. We have about 3,800 employees and offer insurance products in Norway, Denmark, Sweden and the Baltic states. In Norway, we also offer banking, pension and savings. Operating income was NOK 27 billion in 2017, while total assets were NOK 149 billion.

Gjensidige Schweigaardsgate 21, 0191 Oslo Postboks 700, Sentrum, 0106 Oslo Phone +47 22 96 80 00

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