Firstsource Solutions Ltd. — Regulatory Filings 2024

Feb 16, 2024

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16[th] February 2024

To:

National Stock Exchange of India BSE Limited (Scrip Code: 532809) Limited (Scrip Code: FSL) Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Plot no. C/1, G Block, Mumbai - 400 001 Bandra-Kurla Complex Bandra (East), Mumbai - 400 051

Dear Madam/ Sir,

Sub: S&P Global Sustainability Yearbook 2024

Please note that Firstsource is featured as a member of the S&P Global Sustainability Yearbook 2024.

A copy of the Press Release is attached along with this letter.

We request you to take the above on record.

Thanking you,

For Firstsource Solutions Limited

POOJA SURESH Digitally signed by POOJA SURESH NAMBIAR NAMBIAR

Pooja Nambiar Company Secretary Encl.: A/a

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Firstsource is featured in S&P Global Sustainability Yearbook 2024

Mumbai, India | February 16, 2024: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has been featured as a member of the S&P Global Sustainability Yearbook 2024. This follows its recent ranking in the top 96[th] percentile on the Dow Jones Sustainability Index.

Being included in the Yearbook is a significant milestone and a moment of pride for Firstsource that reflects the company’s dedication to operating responsibly and sustainably. A ‘member company’ attribution is reserved for companies within the top 15% of their industry by number and falling within 30% of that industry’s top-performing companies.

Ritesh Idnani, MD & CEO, Firstsource shared, "Our inclusion in the S&P Sustainability Yearbook is a validation of our steadfast commitment to sustainable and responsible business practices. This recognition indicates our proactive approach to environmental, social, and governance considerations, and signifies a collective success, attributed to the efforts of every member within our organization. Together, we are driving positive change and shaping a sustainable legacy that aligns with our business objectives and long-term vision."

In its 20[th] edition now, the annual S&P Global Sustainability Yearbook aims to distinguish individual companies, within their industries, that have demonstrated strengths in corporate sustainability. Membership was highly competitive this year – over 9,400 companies were assessed in FY 2022-23 Corporate Sustainability Assessment (CSA), yet only 759 companies were included in the 2024 Sustainability Yearbook.

The Yearbook and membership details can be found at https://www.spglobal.com/esg/csa/yearbook/

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The Company’s ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US, the UK, Mexico, India, Australia, and the Philippines, Firstsource acts as a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies. (www.firstsource.com)

Media Contacts

Madhavi Behl Firstsource Solutions madhavi.behl@firstsource.com

© Firstsource Solutions Limited l Confidential | February 16, 2024