Firstsource Solutions Ltd. — Investor Presentation 2025

Nov 4, 2025

==> picture [560 x 75] intentionally omitted <==

4[th] November 2025

To:

National Stock Exchange of India Limited (Scrip Code: FSL) Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex Bandra (East), Mumbai - 400 051

BSE Limited (Scrip Code: 532809) Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001

Sub: Earnings Presentation

We are enclosing herewith a copy of the Earnings presentation regarding conference call to be held on Tuesday, 4[th] November 2025 at 5.00 PM IST with the analysts and investors, on the Financial Results of the Company for the Quarter & Half year ended 30[th] September 2025.

Please take the same on your record.

Thanking you,

For Firstsource Solutions Limited

POOJA Digitally signed SURESH by POOJA SURESH NAMBIAR NAMBIAR

Pooja Nambiar Company Secretary

Firstsource Solutions Ltd

1[st] Floor, Athena Towers, Mindspace Malad, Goregaon (W), Mumbai – 400 063 India Tel: +91 (22) 6666 0888 | Fax: +91 (22) 6666 08887 | Web: www.firstsource.com

(CIN: L64202MH2001PLC134147)

Earnings Presentation

Disclaimer

Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in BPS market including those factors which may affect our cost advantage, wage increases, our ability to attract and retain highly skilled professionals, time and cost overruns on client contracts, client concentration, our ability to manage ramp-ups and growth, our ability to manage our international operations, reduced demand in our key focus verticals, disruptions in telecom infrastructure and technology, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, performance of our subsidiaries, withdrawal of government fiscal incentives, political instability, legal restrictions on raising capital and acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry. Firstsource may, from time to time, make additional written and oral forward-looking statements, including our reports to shareholders. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company.

2

About Us

Established in 2001 Public listing in 2007

Specialized BPS partner

Hyper-focused, domain-centric teams with cutting-edge tech, data, and analytics

200+ global clients[#] including Several Fortune 500, FTSE 100 and ASX200 companies

35,997* Firstsourcers

Across US, UK, India, Philippines, South Africa, Australia, Mexico, Romania, Trinidad & Turkey

Part of RP-Sanjiv Goenka Group Since 2012

Leader in chosen verticals

Banking & Financial Services, Healthcare, Communications, Media & Technology, Retail and Utilities

Deep partnerships with clients Average tenure of top 5 clients is over 20 years

Revenues of INR 79.8 Billion (US$944 Million) in FY25

• For clients with trailing 12-months revenue over US$0.25m

*As on 30[th] September 2025

3

We are a part of RP-Sanjiv Goenka Group

==> picture [608 x 241] intentionally omitted <==

----- Start of picture text -----

India’s first fully integrated utility company,
Group turnover of serving across
~US$5 Bn []
A transforming operations across
EBITDA of Asset base of
industries through its - delivering
~US$930 Mn [] >US$8 Bn [] transformative, AI-powered solutions at speed and
scale
Over
1.2 Mn [] Shareholders
A company and
Carbon Black player
----- End of picture text -----

Too Yumm , a Innovating in the through new-age brands Naturali and Within Beauty

LSG is a premier IPL franchisee focused on

Eastern India’s definitive

One of India’s new-age and fastest growing

Conglomerates

Strong workforce of 55,000+ employees, belonging to different nationalities

An entertainment Company with having diverse portfolio of songs, films, TV serials, web series, artist management & live events.

India’s producer of rubber & South India’s cultivator of tea

Presence in 60+ countries

100+ offices worldwide

India’s organized retailer with varied assortments

Delivering —shaping conversations in business, culture, lifestyle and current affairs

• *All figures are for FY25 or as on 31[st] March 2025

4

Our Verticals

BANKING & FINANCIAL SERVICES US$336m* 33%

14 of Top 20 Mortgage lenders & servicers in the US 7 of Top 10 Credit card issuers in the US 3 of Top 6 Retail banks in the UK

==> picture [231 x 145] intentionally omitted <==

----- Start of picture text -----

HEALTHCARE
US$345m 34%
----- End of picture text -----*

12 of Top 15 Health plans in the US 300+ Health systems in the US

COMMUNICATION, MEDIA & TECHNOLOGY US$219m* 21%

1 of Top 2 Media companies in the UK 3 of Top 5 Telecom & media companies in the US 4 of Top 5 Consumer Tech companies in the US

DIVERSIFIED INDUSTRIES US$124m* 12%

2 of Top 5 Energy providers in the UK

2 of Top 10 Retailers in the UK

*US$ revenue and % revenue contribution, on TTM basis

5

Our Leadership Team

==> picture [791 x 162] intentionally omitted <==

----- Start of picture text -----

Ritesh Idnani Dinesh Jain Sohit Brahmawar Shamita Mukherjee Aniket Maindarkar Hasit Trivedi
MD & CEO Chief Financial Officer Chief Operating Officer Chief Human Resources Chief Marketing Officer Chief Digital & AI Officer
Officer
----- End of picture text -----

==> picture [791 x 161] intentionally omitted <==

----- Start of picture text -----

Vivek Sharma Venkatgiri Vandali Rajiv Malhotra Arjun Mitra Ashish Chawla Sundara Sukavanam
Head – CMT, BFS Head – Healthcare & Head – Europe, Middle Head – Collections Head – CX and Consulting Head – Enterprise
and Emerging Geos Lifesciences East & Africa Transformation Office
----- End of picture text -----

6

Q2FY26

Performance Summary | Q2FY26

==> picture [49 x 36] intentionally omitted <==

==> picture [41 x 41] intentionally omitted <==

REVENUE

₹ 23,122 Million (US$ 265 Million)

YoY growth of 20.1% YoY constant currency growth of 13.8% QoQ constant currency growth of 2.0%

PROFIT AFTER TAX

₹ 1,795 Million (Margin 7.8%)

YoY growth of 29.9% QoQ growth of 6.0%

==> picture [27 x 12] intentionally omitted <==

----- Start of picture text -----

EBIT
----- End of picture text -----

₹ 2,665 Million (Margin 11.5%)

YoY growth of 28.1% YoY margin expansion of 70bps QoQ margin expansion of 20bps

EARNINGS PER SHARE (Diluted)

₹ 2.54 per share

Q1FY26 at ₹ 2.40 per share Q2FY25 at ₹ 1.96 per share

8

Performance Summary | H1FY26

==> picture [49 x 36] intentionally omitted <==

==> picture [41 x 41] intentionally omitted <==

REVENUE

₹ 45,299 Million (US$ 524 Million)

YoY growth of 21.9% YoY constant currency growth of 16.4%

PROFIT AFTER TAX

₹ 3,488 Million (Margin 7.7%)

YoY growth of 27.6%

==> picture [27 x 12] intentionally omitted <==

----- Start of picture text -----

EBIT
----- End of picture text -----

₹ 5,163 Million (Margin 11.4%)

YoY growth of 27.4% YoY margin expansion of 50bps

EARNINGS PER SHARE (Diluted)

₹ 4.95 per share

H1FY25 at ₹ 3.88 per share TTM at ₹ 9.50 per share

9

Key Deal Wins | Q2FY26

• Expanded our footprint into collection services at a top retail bank in the UK , one of our long-standing clients. This is our largest deal for collection services in the UK

• Selected by one of the Top10 healthcare payer in North America , an existing client, for claims data capture services using Sympraxis, our proprietary digital intake platform

• One of the leading loan subservicing providers in the US selected us for providing first-party collections services

• Won additional business from one of the largest communications and media companies in the UK for customer onboarding and account services processes that are currently managed by in-house teams

• One of the leading proptech firm in the US selected us for customer support services

• Selected by one of the leading health insurers in the US for benefits configuration and downstream documentation generation

• Expanded relationship with one of the Top10 national health plan in the US for provider network operations, automation, and data management

• Selected by one of the leading BCBS plans in the US to improve claims and customer experience

• One of the largest global consumer tech companies selected us for customer support and content moderation services

• Won additional business from a leading telecom player in Australia & New Zealand

10

Employee Base | Q2FY26

• Total headcount of 35,997 employees

• QoQ net headcount increase of 1,502

• YoY net headcount addition of 3,099

INFI IN USE OF TECH & ANALYTICS IN TA

==> picture [41 x 11] intentionally omitted <==

----- Start of picture text -----

GOLD
----- End of picture text -----

• TTM employee attrition at 28.0%

• 47.4% of employees are women

==> picture [436 x 253] intentionally omitted <==

----- Start of picture text -----

Total headcount
Q2FY25 Q3FY25 Q4FY25 Q1FY26 Q2FY26
35,997
32,898 34,144 34,651 34,495
----- End of picture text -----

Firstsource recognized among the Top 50 India’s Best Workplace for Women 2025 by Great Place to Work

Firstsource won Gold for ‘Use of Tech & Analytics in Talent Acquisition’ category at the People Matters Infini-T Awards 2025

==> picture [436 x 253] intentionally omitted <==

----- Start of picture text -----

Attrition
Q2FY25 Q3FY25 Q4FY25 Q1FY26 Q2FY26
28.0%
30.6% 31.4% 29.8% 28.9%
----- End of picture text -----*

• *For employees in employment for more than 180 days

11

Awards & Recognitions | Q2FY26

==> picture [156 x 103] intentionally omitted <==

Firstsource recognized at 3rd Prithvi Awards 2025 by ESG Research Foundation

Firstsource recognized as Leader in Mortgage Business Process Transformation by Avasant

Firstsource was one of the top 6 leaders from 18 top-tier providers offering mortgage business process transformation services featured in Avasant’s 2025 RadarView [®]

Firstsource was rated high on practice maturity, domain ecosystem, and investments and innovation

Firstsource recognized as ‘Major Contender’ & ‘Star Performer’ in FCC Operations by Everest Group

Firstsource was rated among 36 Financial Crime and Compliance (FCC) operations providers assessed in the Peak Matrix [®] Assessment 2025

Acknowledged for AI-powered BPaaS model and FCC capabilities , delivering end-to-end coverage across AML, KYC, and fraud management

Firstsource named as Horizon 3 Market Leader in Mortgage Reinvention by HFS Research

Firstsource was one of the top 5 market leaders driving growth through ecosystem transformation from the 15 services providers assessed

Firstsource earned HFS recognition for transforming the mortgage lifecycle with GenAI-driven solutions, proprietary Mortgage LLM , and its UnBPO approach

12

Our FY26 guidance

13-15%*

Constant currency revenue growth *Does not include the proposed acquisition of Pastdue Credit Solutions

==> picture [108 x 108] intentionally omitted <==

11.25-12.0% EBIT margin

13

Factsheet

Cons. IndAS financials | Profit & Loss Statement

In ₹ million	FY24	Q1FY25	Q2FY25	Q3FY25	Q4FY25	FY25	Q1FY26	Q2FY26	QoQ	YoY
Income from services	63,325	17,839	19,326	20,879	21,678	79,721	22,209	23,147	4.2%	19.8%
Other operating income	37	72	(72)	145	(63)	82	(33)	(25)	-24.4%	-65.7%
Revenue from operations	63,362	17,911	19,254	21,024	21,615	79,803	22,177	23,122	4.3%	20.1%
Revenue from operations (US$m)	$765	$215	$230	$249	$250	$944	$259	$265	2.3%	15.2%
QoQ growth % - constant currency	-	6.5%	6.9%	7.6%	2.1%	-	1.6%	2.0%	-	-
YoY growth % - constant currency	1.1%	14.8%	22.7%	27.7%	25.0%	22.6%	19.2%	13.8%	-	-
Manpower expenses	39,093	11,268	12,104	13,070	13,515	49,958	13,207	13,618	3.1%	12.5%
Operating expenses	14,705	3,944	4,277*	4,777	4,771	17,769	5,499	5,744	4.5%	34.3%
EBITDA	9,564	2,699	2,873	3,177	3,328	12,076	3,471	3,760	8.3%	30.9%
EBITDA margin	15.1%	15.1%	14.9%	15.1%	15.4%	15.1%	15.7%	16.3%	60bp	140bp
Depreciation & amortization	2,602	729	792	844	906	3,270	972	1,096	12.7%	38.4%
EBIT	6,962	1,970	2,081*	2,333	2,422	8,806	2,498	2,665	6.7%	28.1%
EBIT margin	11.0%	11.0%	10.8%	11.1%	11.2%	11.0%	11.3%	11.5%	20bp	70bp
Finance cost	1,034	316	343	393	426	1,479	434	428	-1.6%	24.5%
Other income, net	368	18	(27)	(21)	21	(9)	68	(13)	-	-
Exceptional items, net	-	-	-	88	-	88	-	19	-	-
Profit before taxes	6,297	1,673	1,710	2,007	2,017	7,407	2,132	2,243	5.2%	31.2%
Taxes and minority interest	1,150	320	328	404	410	1,462	439	448	2.1%	36.6%
Profit after tax	5,147	1,353	1,382	1,603	1,607	5,945	1,693	1,795	6.0%	29.9%
Net margin	8.1%	7.6%	7.2%	7.6%	7.4%	7.4%	7.6%	7.8%	20bp	60bp
Diluted EPS (₹/share)	7.34	1.92	1.96	2.27	2.28	8.42	2.40	2.54	5.8%	29.6%

*include one-time charges

15

Cons. IndAS financials | Balance Sheet

In ₹ million	As on Mar 31, 2025	As on Sep 30, 2025
Assets
Non-current assets
Fixed assets	3,254	3,199
Right-of-use assets	9,126	8,710
Goodwill on consolidation	36,799	38,243
Other intangible assets	1,248	788
Intangible assets under development	-	95
Investment in associates	0	0
Financial assets
Investments	115	337
Other financial assets	1,026	899
Deferred tax assets	2,735	3,202
Income tax assets, net	714	907
Other non-current assets	1,965	2,483
Total non-current assets	56,982	58,864
Current assets
Financial assets
Current investments	616	694
Trade receivables	16,860	17,744
Cash and cash equivalents	1,542	2,255
Other bank balances	128	73
Other financial assets	206	319
Other current assets	2,888	3,263
Total current assets	22,240	24,348
Total assets	79,222	83,211

In ₹ million	As on Mar 31, 2025	As on Sep 30, 2025
Equity and liabilities
Shareholder's Funds
Equity share capital	6,970	6,970
Reserve and surplus	34,006	36,687
Non-controlling interest	4	4
Total equity	40,980	43,660
Non-current liabilities
Financial liabilities
Long-term borrowings	3,419	3,552
Lease liabilities	8,070	7,378
Other financial liabilities	580	1,592
Provisions	241	297
Deferred tax liabilities	1,645	1,708
Total non-current liabilities	13,955	14,527
Current liabilities
Financial liabilities
Short-term and other borrowings	11,908	10,217
Trade payables	3,976	4,586
Lease liabilities	2,296	2,542
Other financial liabilities	4,209	5,133
Other current liabilities	1,106	1,183
Provisions	643	750
Provision for tax, net	149	613
Total current liabilities	24,287	25,023
Total liabilities	79,222	83,211

16

Cons. IndAS financials | Cash Flow Statement

In ₹ million	6 Months ended Sep 30, 2024	6 Months ended Sep 30, 2025
Cash flow from operating activities
Netprofit before taxation and non-controllinginterest	3,383	4,376
Depreciation and amortization	1,520	2,068
Finance costs(for borrowings & lease liabilities)	659	862
Non-cash expense	482	353
Non-operatingitems	(13)	(22)
Exceptional items,net	-	(19)
Workingcapital changes	(3,220)	(1,004)
Income taxespaid	(601)	(688)
Net cashgenerated from/(used in) operating activities(A)	2,211	5,927
Cash flow from investing activities
Capital expenditure,net	(1,413)	(503)
Interest income received	5	15
(Increase)/decrease in current investments	190	(50)
Investment in short-term fixed deposits	-	(4)
Acquisition of business	(5,018)	-
Purchase of non-current investment	-	(221)
Earmarked balances with banks	4	58
Payment of contingent consideration towards acquisition	-	(27)
Net cashgenerated from/(used in) investing activities(B)	(6,232)	(731)
Cash Flow from financing activities
Net change in borrowings	6,188	(2,232)
Net interestpaid	(764)	(851)
Payment of lease liabilities	(755)	(1,298)
Purchase of treasuryshares,net	(152)	(134)
Purchase of non controllinginterest in subsidiary	(225)	-
Net cashgenerated from/(used in) financing activities(C)	4,292	(4,516)
Net increase/(decrease) in cash and cash equivalents(A+B+C)	271	680
Cash and cash equivalents at the beginningof theperiod	1,748	1,542
Foreign exchange(loss)/gain on translatingcash and cash equivalents	5	33
Closing cash and cash equivalents	2,024	2,255
Current investments	235	694
Cash and cash equivalents including investments	2,258	2,949

17

Operating Metrices | Q2FY26

		Q2FY24	Q3FY24	Q4FY24	Q1FY25	Q2FY25	Q3FY25	Q4FY25	Q1FY26	Q2FY26
Revenue by Vertical	Banking & Financial Services	40.8%	38.3%	37.3%	36.4%	34.4%	32.4%	33.4%	32.5%	33.2%
	Healthcare	32.7%	33.5%	32.9%	35.7%	36.3%	34.0%	33.8%	33.4%	33.5%
	Communications, Media & Tech	21.2%	22.5%	23.6%	22.3%	21.3%	20.3%	21.0%	22.4%	21.7%
	Diverse Industries	5.3%	5.7%	6.2%	5.6%	8.0%	13.3%	11.8%	11.7%	11.6%
Revenue by Geography	North America	65.1%	65.4%	65.0%	68.2%	68.5%	66.3%	67.7%	68.7%	69.4%
	Europe, Middle East, and Africa	34.8%	34.5%	34.9%	31.8%	31.4%	33.4%	31.5%	30.1%	29.4%
	Rest of World	0.1%	0.1%	0.1%	0.0%	0.1%	0.3%	0.8%	1.2%	1.2%
Revenue by Delivery	Offshore & Nearshore	26.7%	30.3%	31.4%	35.0%	35.8%	40.1%	37.8%	41.2%	41.6%
	Onshore	73.3%	69.7%	68.6%	65.0%	64.2%	59.9%	62.2%	58.8%	58.4%
Client Addition	New logos (added during the quarter)	12	10	9	10	13	13	7	17	10
	Strategic logos (added during the quarter)	4	7	3	2	3	5	2	9	4
Client Concentration	Top 5 clients_(share of total revenues)_	35.0%	35.8%	36.7%	34.6%	32.5%	29.0%	29.3%	29.6%	28.9%
	Top 10 clients_(share of total revenues)_	51.3%	52.0%	52.6%	51.5%	48.6%	43.4%	43.7%	42.6%	42.3%
Client Distribution	US$ 1m+ clients_(nos.)_	101	104	103	100	105	107	116	141	142
	US$ 5m+ clients_(nos.)_	24	25	25	25	26	28	30	38	39
	US$ 10m+ clients_(nos.)_	13	13	13	13	13	14	15	17	17
	US$ 20m+ clients_(nos.)_	8	8	8	9	11	10	10	11	9
	US$ 50m+ clients_(nos.)_	2	2	2	2	2	2	2	2	2
Revenue by Currency	USD	65.0%	64.9%	64.8%	67.9%	68.2%	64.9%	65.7%	67.9%	68.5%
	GBP	34.3%	34.4%	34.4%	31.4%	30.9%	34.2%	32.7%	30.1%	29.2%
	Others	0.7%	0.7%	0.8%	0.7%	0.9%	0.9%	1.6%	2.0%	2.3%
Employee Metrices	Total employees_(period-end)_	23,953	25,947	27,940	29,231	32,898	34,144	34,651	34,495	35,997
	Net addition	1,569	1,994	1,993	1,291	3,667	1,246	507	(156)	1,502
	Attrition*(TTM)	39.8%	37.7%	35.4%	31.8%	30.6%	31.4%	29.8%	28.9%	28.0%

• For employees in continuous employment for more than 180 days

18

Annexure

Financial performance snapshot | H1FY26

==> picture [437 x 224] intentionally omitted <==

----- Start of picture text -----

Revenue (in $ million)
18.5% 16.0% -5.7% 2.0% 23.3% 17.8%
17.9% 14.6% -1.1% 1.1% 22.6% 16.4%
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
YoY constant currency revenue growth YoY US$ revenue growth
944
795 750 765
685
578 524
----- End of picture text -----

==> picture [440 x 218] intentionally omitted <==

----- Start of picture text -----

EBIT and Margin (%) (in ₹ million)
10,000 11.8% 12.0%
11.4%
9,000 10.8% 11.0% 11.0% 12.0%
8,000 9.4%
10.0%
7,000
6,000 8.0%
5,000
6.0%
4,000
3,000 4.0%
2,000
2.0%
1,000
- 0.0%
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
EBIT EBIT Margin (%)
8,806
7,105 6,962
5,979 5,633
5,163
4,437
----- End of picture text -----

==> picture [437 x 224] intentionally omitted <==

----- Start of picture text -----

Revenue (in ₹ million)
23.9% 16.6% 1.7% 5.2% 25.9% 21.9%
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
YoY INR revenue growth
79,803
59,212 60,223 63,362
50,780
40,986 45,299
----- End of picture text -----

==> picture [114 x 14] intentionally omitted <==

----- Start of picture text -----

PAT and Margin (%)
----- End of picture text -----

(in ₹ million)

==> picture [426 x 182] intentionally omitted <==

----- Start of picture text -----

8,000
9.1% 10.0%
7,000 8.3% 8.5% 8.1%
7.7%
6,000 7.1% 7.4% 8.0%
5,000
6.0%
4,000
3,000 4.0%
2,000
2.0%
1,000
- 0.0%
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
PAT PAT Margin (%)
5,945
5,374 5,137 5,147
3,397 3,617 3,488
----- End of picture text -----

20

Key performance indicators | H1FY26

Return on Equity (%)

==> picture [437 x 427] intentionally omitted <==

----- Start of picture text -----

FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
Cash Flow (in ₹ million)
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
Operating Cash Flow Free Cash Flow
17.7%
12.3% 12.9% 15.3% 13.9% 14.5% 16.0%
9,756
8,060 7,950
7,036 7,436 7,011
6,307 6,441 5,590 5,927 5,424
4,775
4,104
3,158
----- End of picture text -----*

==> picture [437 x 443] intentionally omitted <==

----- Start of picture text -----

Return on Capital Employed (%)
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
Debt Position (in ₹ million)
FY20 FY21 FY22 FY23 FY24 FY25 H1FY26
Long term Debt Short term Debt Net Debt
17.6% 17.6% 18.0%
15.4% 15.6%
13.4%
12.3%
11,908
10,217
7,364 13,169
8,406 6,876 8,049 10,820
5,199 8,083
6,526 6,159 6,001
3,903 3,419 3,552
28 846 2,733 1,394
----- End of picture text -----*

*Annualised

21

Strategy refresh & impact Creating strong shareholder returns

Stock performance: Last 5 years^

NSE: FSL | BSE: 532809 | Reuters: FISO.BO| Bloomberg: FSOL:IN Market Capitalisation: US$2.8bn Average daily trading volume (TTM): US$11.4mn

==> picture [425 x 302] intentionally omitted <==

----- Start of picture text -----

FSL;406%
Nifty50;121%
NiftyIT;71%
Oct-20 Apr-21 Oct-21 Apr-22 Oct-22 Apr-23 Oct-23 Apr-24 Oct-24 Apr-25 Oct-25
----- End of picture text -----

Total Shareholder Return^

==> picture [380 x 368] intentionally omitted <==

----- Start of picture text -----

1%
1 Year return
4%
Share price return
3 Year return 235% 10%
Dividend yield
5 Year return 406% 25%
Shareholding Pattern
Key institutional shareholders
HDFC Mutual Fund
Public & Others
12% Life Insurance Corporation
SBI Mutual Fund
Promoter Tata Mutual Fund
DII 54% Vanguard Group
25%
Blackrock
HSBC Mutual Fund
FII Dimensional Fund
9%
White Oak
Aditya Birla Sun Life Mutual Fund
----- End of picture text -----*

^Till 31[st] October 2025 *As on 30[th] September 2025

22

==> picture [143 x 39] intentionally omitted <==

Firstsource is a specialized global leader providing business process services and an RP-Sanjiv Goenka Group company. Spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries, we ‘make it happen’ for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, our inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO[TM] - our differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for our clients.

www.firstsource.com

Copyright © 2025 Firstsource. All rights reserved.