Earnings Release • Nov 16, 2021
Earnings Release
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Q3 2021 RESULTS
16.11.2021


Improved customer experience with the new LSP1 leads to an accelerated growth at the end of Q3 and strong start into Q4 with +29% orders shipped in October2

Continuously strong order growth of +25% translates into net revenue growth of +10%3 in Q3 YoY
| ಲ್ಲೂಕಿ | |
|---|---|
Strong active customers growth resulting in 426 thousand customers2 in Q3 2021 or +41% YoY and +92% compared to Q3 2019

Successful integration of Brandfield with accelerated YoY growth throughout Q3 and a 53% own brand revenue share (already 10% on group level in Q3)

Management reiterates 2021 guidance4:
€ 133 - 143m in net revenue and € 3.3 - 4.3m in adj. EBITDA
Numbers include Brandfield from July 1, 2021. In order to ensure the comparability of the results, the Pro Forma for Q3 2020 is provided.
1 LSP - Logistics service provider 2 fashionette only 3 Impacted by end of the month revenue recognition, in accordance with accounting standards. 4 Guidance includes consolidation of Brandfield as of July 1, 2021.


IMPROVED CUSTOMER EXPERIENCE LEADS TO ACCELERATED GROWTH: OCTOBER WITH +29% ORDERS SHIPPED YOY
~2 days shipping promise for Germany was successfully reinstalled on September 28th

fashionette AG

fashionette AG




37% in jewelry order sales
42% of order sales, 8 brands, ~2,000 SKUs

Note: All figures unaudited.
* DACH: Germany, Austria, Switzerland. | ** Benelux: Belgium, Netherlands and Luxemburg.


Note: All figures unaudited.

Note: All figures unaudited.
| Pro Forma | |||
|---|---|---|---|
| Q3 2020 | Q3 2021 | YoY | |
| Returns (in % of total revenue) |
-35.7% | -37.7% | -197 bps |
| (in % of Net revenue) | |||
| Gross Margin | 38.8% | 39.6% | +78 bps |
| Distribution Cost Ratio | -10.8% | -13.0% | -225 bps |
| Profit Contribution I | 28.0% | 26.5% | -147 bps |
| Marketing Cost Ratio | -10.8% | -14.9% | -413 bps |
| G&A Ratio | -12.8% | -13.0% | -21 bps |
| Other Oper. Income Ratio | 0.7% | 0.6% | -18 bps |
| Adj. EBITDA Margin | 5.1% | -0.9% | -600 bps |
High share of returns for fashionette due to longer delivery times
Growing share of Brandfield's own brands with significantly higher gross margin
Includes storage costs for the inventory build up ahead of Q4, the seasonally strongest quarter of the year
Increased marketing costs driven by decreasing efficiency because of the logistics challenges and investments in own brand marketing
Note: All figures unaudited.

Covering all beauty product categories, including fragrances, make-up as well as body, facial and hair and beauty accessories

Note: All figures unaudited.


* Up to November 12
fashionette AG

Guidance view. Consolidation of Brandfield as of July 1, 2021.
| STRONG MOMENTUM INTO Q4 | · Strong top line momentum with acceleration towards the end of the quarter • Stellar growth in the number of new customers with +24% in Q3 and +37% in 9M • The first half of Q4 performs above internal expectations |
|---|---|
| STRATEGIC INITIATIVES SOLIDLY ON TRACK |
· Brandfield is a value accretive acquisition, growing international footprint · · Selection expansion1 with +78% SKUs2 and +68% brands2 in October |
| CONFIDENCE IN OUR PROFITABLE GROWTH POTENTIAL |
· Management reiterates the guidance for the full year 2021 • Growing of loyal customer base: +41% active customers' vs Q3 2020 · Strategic initiatives like beauty will play an important role in the tuture |

| Dec 2021 | Black Friday Trading Update |
|---|---|
| Apr 2022 | FY 2021 Results |
| 22 - 23 Nov 2021 | German Equity forum (virtual) |
|---|---|
| 30 Nov - 1 Dec 2021 | Roadshow with Berenberg (virtual) |
| 10 Feb 2022 | Hamburg Investor Day by Monteqa (Hamburg) |
| 14 Mar 2022 | EU Opportunities Conference - Berenberg (London |

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Note: All figures unaudited. 1 October YTD fashionette only. 2 Pro Forma 2020, including Brandfield.

Note: All figures unaudited.
*Cash flow from financing activities is driven by interest payments for the installment plan financing.

Note: All figures unaudited.
| Fashionette only | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 3M 2020 | 6M 2020 | 9M 2020 12M 2020 |
3M 2021 | 6M 2021 | 9M 2021 12M 2021 |
|||||||||||
| 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | 2020 | Q1 2021 | Q2 2021 | Q3 2021 Q4 2021 |
2021 | |||||||
| Non-Financial Performance Indicators (unaudited) Unaudited Number of orders (in thousands)1 |
417 | 110 | 133 | 141 | 223 | 608 | 164 | 172 | 110 | 243 | 385 608 |
164 | 336 | |||
| Average order value (in EUR)2 | 306 | 292 | 278 | 262 | 234 | 261 | 252 | 258 | 292 | 284 | 276 261 |
252 | 255 | |||
| Active customers (in thousands, LTM)3 | 239 | 244 | 270 | 302 | 357 | 357 | 389 | 411 | 244 | 270 | 302 357 |
389 | 411 | |||
| New customers (in thousands)5 | 147 | 36 | 50 | 53 | 102 | 240 | 61 | 64 | 36 | 85 | 138 240 |
61 | 125 | |||
| Number of employees (average) | 136 | 148 | ||||||||||||||
| Fashionette only | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Non-Financial Performance Indicators (unaudited) Unaudited |
|||||||||||||||||
| Non-Financial Performance Indicators (unaudited) Unaudited |
Pro forma Consolidate view | Pro forma Consolidate view | |||||||||||||||
| Number of orders (in thousands)1 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | 2021 | 3M 2020 | 6M 2020 | 9M 2020 | 12M 2020 | 3M 2021 | 6M 2021 | 9M 2021 12M 2021 |
| Average order value (in EUR)2 | 183 207 |
239 190 |
226 196 |
415 163 |
1,063 184 |
309 175 |
311 183 |
283 179 |
183 207 |
422 198 |
648 197 |
1,063 184 |
309 175 |
619 179 |
902 179 |
||
| Active customers (in thousands, LTM)3 | 244* | 270* | 302* | 737 | 737 | 825 | 873 | 917 | 244* | 270* | 302* | 737 | 825 | 873 | 917 | ||
| New customers (in thousands)5 | 95 | 136 | 119 | 250 | 600 | 168 | 165 | 147 | 95 | 231 | 350 | 600 | 168 | 333 | 480 | ||
| Number of employees (average) | 254 | ||||||||||||||||


| ACTIVE CUSTOMERS | Defined as the number of customers placing at lead order in the last websites on one of the Group's websites or third party marketplaces in the measurement period, irrespective of returns. |
|---|---|
| ADJ. EBITDA | Defined as earnings before interest, taxes, depreciation excluding extraordinary income / expenses. |
| AVERAGE ORDER VALUE | Defined as the order value divided by the number of orders in the measurement period. |
| CUSTOMER ACQUISITON COST | Defined as total marketing costs during a specific period diving the number of new customers acquired during the same period. Customer acquisition cost is calculated at a high level of detail for each marketing activity. |
| EBITDA | Defined as earnings before interest, taxes, depreciation and amortization. |
| FREE CASH FLOW / CASH CONVERSION | Defined as hee cash flow divided by adjusted new consist of the cash flow from operating and the cash flow from investing activities. Adjusted net profit consist of net profit excluding extraordinary income / expenses. |
| MARKETING COST RATIO | Defined as total marketing costs divided by the measurement period. Total marketing costs consist of all marketing related costs including advertising expenses for all marketing channels, content in the diced license res as well as cost tor marketing related tools and all other marketing elated expenses. Total marketing costs do not include salaries. |
| NET REVENUE | Defined as gross revenue including dunning charges, marketing support less returns and credit notes. |
| NEW CUSTOMERS | Defined as the number of orders placed by customers which have placed order on one of the Group's websites or third party marketplaces in the measurement period, irrespective of returns. |
| NUMBER OF ORDERS | Defined as the number of customer orders placed on one of the party marketplaces in the measurement period after cancelations and irrespective of returns. An order is customer places the order. Orders placed and orders delived may offer due to orders that are in transit at the end of the measurement period. |
| ORDER VALUE | Defined as the total anount spent (excluding WAT) on one of third-party marketplaces by customers in the measurement period after cancelations and irrespective of return. |
| RETURN RATE (in % OF ORDER VALUE) | Defined as the total amount returned by customers on one of the Company's websites in the mesurement period divided by order value. |
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