Investor Presentation • Dec 5, 2018
Investor Presentation
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5 December 2018
This presentation has been produced by Europris ASA (the "Company") exclusively for information purposes. This Presentation has not been approved, reviewed or registered with any public authority or stock exchange. Further to the aforementioned, this presentation is the result of an effort of the Company to present certain information which the Company has deemed relevant in accessible format. This Presentation is not intended to contain an exhaustive overview of the Company's present or future financial condition and there are several other facts and circumstances relevant to the Company and its present and future financial condition that not been included in this Presentation. This Presentation may not be disclosed, in whole or in part, or summarized or otherwise reproduced, distributed or referred to, in whole or in part, without prior written consent of the Company.
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| 09:00 – 10:00 |
Retail is changing, discount variety is thriving - Pål Wibe, Europris |
|
|---|---|---|
| Strengthening price and cost position - Pål Wibe, Espen Eldal, Pål Chr. Andersen, Europris |
||
| Continued concept development - Pål Wibe, Europris |
||
| 10:00 – 10:10 |
Coffee break | |
| 10:10 – 11:10 |
Drive customer growth - Pål Wibe, Espen Eldal, Europris |
|
| Creating shareholder value - Espen Eldal, Europris |
||
| Introduction to ÖoB - Mikael Demitz-Helin, Meta Persdotter, ÖoB |
||
| 11:10 – 11:30 |
Summary and Q&A |
Pål Wibe CEO
Espen Eldal CFO
Pål Chr. Andersen Logistics Director
Mikael Demitz-Helin Chief Procurment & Logistics Officer
Meta Persdotter Chief Commercial Officer
1Numbers for Amazon as a 3rd party grosser, excluding wholefoods
2 Dollar Tree stores, not Dollar Tree Inc.
Source: Euromonitor International; see appendix for full presentation
1 Total for Amazon 1st and 3rd party sales
2 B&M Bargains changed parent company in 2014
Source: Euromonitor International; see appendix for full presentation
Similar patterns observed in the UK
of all Norwegian consumers shopped online
Online retail in Norway grew
4/10
online purchases in Norway were mobile
13.5%
Several factors affecting pace of adaptation for online sales
In discount variety retail owning to smaller basket size
Access to extensive store network and broad range maintains convenience factor vs. online
Logistics, handling and delivery costs are complex in Norway, and in variety discount in particular
60% of customers in Norway have done research online before making a purchase in a physical store
Degree of relevance1
Q3 2018
13
• 30 million customer transactions in 2017 •Widely recognised brand and price position1
Stores
•Over 1 million leaflets in distribution • Close to 300 000 subscribers to digital newsletter
•Track-record of 15 new or relocated stores p.a.
More than 40 years of wholesaler experience •Efficient set-up and nationwide reach
New modern central warehouse from Q2 2019
•From more than 30 countries
We exist to give our customers more time and money to buy what they need and want
for everyday life to make it nice at home to enjoy time with family and friends at the seasonal holidays and special occasions
Mer til overs Pay less – Save more
Our loyal and dedicated employees are our most important asset
With well-being and job satisfaction at an all time high, we are proud to say that…
Europris Evje Europris Leknes Europris Ågotnes
Supporting plastic waste
reduction with a plastic bag fee Increased share of sourcing to >85% from certified factories (BSCI, Sedex, ICTI)
Energy consumption reduced by 23% since 2014
65% waste sorting, moving towards target of 80%
Energy efficient and environment-friendly new warehouse
Well-being and job satisfaction at all-time high
Interactive training of all employees
Guidelines and training for ethical businesses conduct, anticorruption and whistleblowing routines
In-house testing and control to improve product safety
Customer satisfaction increased 18% since 20141
Support for Church City Mission, work training and sponsorships
1 Change in basket value is a combination of changes in price per item, number of items and range
Sources: Statistics Norway (SSB), 2017; Statistics Sweden (SCB), 2018 LTM; Statistics Finland (Stat), 2016 1Total addressable market for packaged food, non-alcoholic beverage, clothing and shoes, furnishing, household equipment and routine house maintenance
CAGR discount variety retail: 7.3% CAGR all retail: 2.6%
2 Source: Virke, Proff.no
The goal is to be the best in all four areas below
| Price | Number 1 in price perception in Norway, the fight for lower prices continues |
|---|---|
| Concept | Continuous development, focus on customer need-based flow and distinct shop-in-shop |
| Value chain and cost efficiency |
Nordic sourcing, new warehouse and automation of operations to improve further |
| Execution and culture | Continue to build on our strong company culture and dedicated employees |
Current position
Online and omnichannel
• Omnichannel and eCRM provide consistent, seamless physical and digital customer journeys
Retail polarisation
Experience and convenience
Private label
Strengthen customer's "value for money" perception
New automated warehouse and lower supply chain costs to drive profitability
| Strengthen price and cost position Improve customer experience |
• Strengthen price position • Develop Europris private label • Secure low cost through sourcing agreements with ÖoB and Tokmanni • International scale and integration through cooperation with ÖoB • From five to one warehouse with high degree of automation • Reduce cost and increase efficiency from factory to store • Collect and utilise data across the value chain • Continuous concept development • Category and product development • Strengthen position as the seasonal champion • Europris private label offering |
|
|---|---|---|
| Omnichannel and 360o • experience |
||
| Drive customer growth |
• Strict store evaluation and reallocations • Store refurbishments • e-CRM and increased customer insights • Digital marketing and increased customer reach • Leveraging e-commerce and omnichannel opportunities |
Physical Digital |
| Growth | Continue to deliver like-for-like growth above the market over time |
|---|---|
| Number of new stores | Target to open on average 5 new stores net per year, depending on availability of locations which meet strict return requirements, potential for relocations, expansion and refurbishment activities |
| EBITDA | Increased EBITDA margin over time from improved sourcing and more cost-effective value chain |
| Dividend | Dividend policy of 50%-60% pay-out of net profit while maintaining an efficient balance sheet |
Statement: Europris has generally low prices
Threat of competition from international discount retail
New entrants in the discount variety retail segment
E-commerce and digitalisation increase price transparency
Strategy for private label (PL) Where we are heading
Unique scale among discount variety retailers in the Nordic region
Inventory best practice and cost sharing
NOK 17.1bn
Private label synergies though sharing, cost and best practice
Joint Nordic campaigns a new value driver for suppliers
Mutual value best practice: ÖoB: living in a lower price market environment Europris: seasons and inspiration
Strong cultural fit
Europris version 5.1 ÖoB new concept store
Potential for true European scale tomorrow
Together, Europris and ÖoB can benefit from increased negotiating power. We focus on:
Harmonising contractual terms (e.g., discounts, market support, terms of payment)
Comparing prices for products sourced and demanding the lowest for both Europris and ÖoB
From re-negotiations with six local partners, so far we have managed to save costs of about NOK ~13 million in all
| Sourcing synergies | • Significant synergy potential in sourcing from product overlap • Initial synergies expected late 2019, with full effect thereafter |
|---|---|
| Concept overlap | • Extensive concept alignment – exploiting best practice and knowledge sharing across regions |
| Strong management | • Competent and committed ÖoB management team in place to complement well-established Europris management • Full alignment with Europris in key focus areas |
| Economies of scale | • Economies of scale (e.g. e-CRM, e-commerce, automation, AI solutions, etc.) |
| Significant structural options |
• Low-risk international scalability • Strategic control for limited financial exposure |
NOK 30-40m Initial savings
estimates for Europris1
1 Extension rights of five, five and ten years consecutively
2 Changes in construction costs will only be subject to yield when calculating rent. No further charges/margins
First of its kind in Norway. Moss Port relocating major part of its activities, becoming next-door neighbour!
LEAN method 5S1 : before and after
Blackboard meetings
15S is a workplace organization methodology originating from Japan. The 5S are: Seiri (Sort), Seiton (Straighten, Set), Seiso (Shine, Sweep), Seiketsu (Standardize), Shitsuke (Sustain)
A first step to increasing efficiency
Taking it one step further
Main production sites
Buffer storage
3PL handling
From inefficiency To efficiency To Nordic retail best practice
Items of non-standardised size and low frequency
Item category
Shuttle system evaluated as the best fit
Pallets with high frequency
Øra warehouse and the new warehouse at Moss will serve Europris' jointly most of 2019/2020
Who are our customers?
Families
…and some special, loyal customers…
Adults over 40
What do they like?
Value for money - "Mer til overs"
Access to an extensive store network and a broad range
Spending time shopping and bargain hunting
Go-to store for seasonal products
| Customer survey questions | Perception development 2014-2018 (indexed) | |||
|---|---|---|---|---|
| 1 | Has generally low prices | +10% | #1 | |
| 2 | Has a wide selection of products | +34% | #4 | |
| 3 | Has good products to reasonable prices | +33% | #4 | |
| 4 | Has products of good quality | +63% | #8 | |
| 5 | A place where one can make a bargain | +35% | #1 | |
| 6 | Has a good seasonal assortment | +64% | #2 | |
| 7 | A place I shop often | +50% | #1 | |
| 8 | A nice place to shop | +61% | #4 |
Source: Mediacom annual market survey Ranking among wide variety retailers (Biltema, Clas Ohlson, Coop OBS, Europris, Jernia, Jula, Jysk, Nille, Plantasjen, Rusta)
More distinct shops-in-shops
Customer need-based flow
Improved lay-out of dedicated seasonal area
Simplification of in-store communication
Growth in like-for-like revenue for stores1by concept version
LFL growth 2017 (%)
Focus on branded goods and campaigns has increased share of groceries over the past few years
Future focus is on growing general merchandise through category development and Europris private labels
Manage and measure effectiveness of customer activities
All platforms, mobile first
Track customer behavior and integrate with internal/external data sources
Apply machine learning to create customer segments and individual profiles
Personalised and automated marketing and offerings
Identified and unidentified customers
2018 2025E >0.5% 5-10%
Share of group revenue from digital channels1 2025E revenue from digital channels by source1
Begby opening, September 2015
| Criteria 01 |
EBITDA Group year 1 > 0 EBITDA Group year 1+2 > NOK 1m |
|---|---|
| Criteria 02 |
IRR over 15-25 % after 5 years |
| Criteria 03 |
Payback on investment (excl. inventory) < 3 years |
| Criteria 04 |
Payback on total investment (incl. inventory) < 5 years |
Nannestad opening, October 2018
N/A
Growth revenue like-for-like (LFL) by opening year (vintage)
LFL growth 2017 (%)
| Top 10 | 31.0 | 1 030 |
|---|---|---|
| Bottom 10 | 15.7 | 1 309 |
| Growth | Continue to deliver like-for-like growth above the market over time |
|---|---|
| Number of new stores | Target to open on average 5 new stores net per year, depending on availability of locations which meet strict return requirements, potential for relocations, expansion and refurbishment activities |
| EBITDA | Increased EBITDA margin over time from improved sourcing and more cost-effective value chain |
| Dividend | Dividend policy of 50%-60% pay-out of net profit while maintaining an efficient balance sheet |
4.3% 3.1% 1.7% 2.2% 2014 2015 2016 2017
2018.12.05
24-year-old Rune Svensson decided to acquire his own country store in Mariedamm.
Large quantities of merchandise were purchased directly from the factories and sold in the store and via mail.
Rune Svensson handed over management to the next generation.
He nevertheless continued to play an active role in the company.
The acquired store chains Storcks and Storckens were converted to ÖoB Överskottsbolaget stores or closed down.
Project Go': refurbishment, reorganization and operational improvement of the whole store network was done in 2007.Large investments in IT and logistics infrastructure in 2006 and 2007.
Runsvengruppen initiates a merger with Europris
.
In 2009 Överskottsbolaget was renamed to ÖoB.
Improvement and restructuring of ÖoB's product handling and management. In addition, store layout and product range of every shop were further centralized.
The group today consists of approx. 100 stores and generates revenues of approx. SEK 4bn with approx. 1,600 employees
Relocation to the new property in Skänninge in 1958.
First wholesale operations established. First purchasing trip to Asia in 1959. First department store opened 1961 in Linköping.
The department store chains Storcks, Storckens and Engelbrektsboden were acquired.
Runsven's own chain Bonusvaruhusen rapidly expanded.
In 1992 ÖoB Överskottsbolaget with nine stores was acquired.
Large amount of well-known brands.
Significant lower prices than hypermarkets on comparable products
Private owned by family Svensson - 2 nd and 3rd generation
ÖoB brand ranked no 14 in Markets yearly survey
1) www.market.se – Share of the consumers that associates the brand with low price/strong price perception 2) Runsvengruppen - Market survey, November 2018, 1 024 interviewed consumers
90 000 working hour in stores
Assortment development
▪ Gross margin rose by 0.8% points up to 34.1% (33.3%)
OPEX decrease mainly due to lower personnel costs
EBITDA amounted to 47 MSEK (-1)
Company overview
Sum-up
| Candy/Soft drink | Wash & Cleaning | Groceries | |
|---|---|---|---|
| Health & Beauty | Pet | Personal Care | |
| General Merchandise | |||
| Play & Storage | Season Out Door |
Season Christmas |
|
| Kitchen | Home | Do it yourself | |
| Electronics | Groceries General merchandise |
||
| Tobacco | Newspaper/ Magazine |
| Kruidvat • | 547 INTERMARCHE |
Dansk Supermarked A/S | (H) SBB CFF FFS | GCAN papers | |
|---|---|---|---|---|---|
| GLOBUS REWE |
PJYSK | TUKO LOGISTICS |
身 | VINTERSPORT | DEICHMANN |
| ICI PARIS XL | $\bf{coop}$ | E.LECLERC | SIMBA - DICKIE - GROUP | ||
| KESKO | Œ TOM TAILOR |
Prénatal Will of new |
K E | ||
| O Bring IJORNBORG.COM |
00 Ahold | Plo San Phi Bis alle origin alla 6.0 alle or for AnyBody LINDEX |
strellson | hoss | ALD! |
| CALIDA BELLEVILLE AND RESEARCH |
otto group | MIGROS | JYSK | NBC | GROUP |
| celio* | WE | STOCKMANN | M&S | $CD$ EI | |
| Vögele | NCCA | PKZ | Wehkamp | Lidi | |
| ESPRIT | scaring | Etam | Superdrug | ושרא | |
| COOO | IC COMPANYS | JC | promss | The Co | |
| EURETCO | maxeda | BRAX FEEL GOOD |
EV&D I | HEMA | Sligro |
| Peek.Cloppenburg xo | TERRA | Firmeta m. sport sooo |
ВÉ COLLECTION Benefician |
KARSTADT | claudia striiter |
Company overview
Sum-up
New customer flow through our stores helps us achieve our goal.
110
Low prices Good bargains Easy to shop
Quantitative study. 1000 respondents. 2018
116
118
Company overview
Sum-up
"Bringing the segment's two strong players in Norway and Sweden together, leveraging a significantly overlapping range, deep retail know-how and a common strategic agenda to create a robust Nordic constellation in discount variety retail !"
| Strengthen price and cost position |
• Strengthen price position • Develop Europris private label • Secure low cost through sourcing agreements with ÖoB and Tokmanni • International scale and integration through cooperation with ÖoB • From five to one warehouse with high degree of automation • Reduce cost and increase efficiency from factory to store • Collect and utilise data across the value chain |
|
|---|---|---|
| Improve customer experience |
• Continuous concept development • Category and product development • Strengthen position as the seasonal champion • Europris private label offering Omnichannel and 360o • experience |
|
| Drive customer growth |
• Strict store evaluation and reallocations • Store refurbishments • e-CRM and increased customer insights • Digital marketing and increased customer reach • Leveraging e-commerce and omnichannel opportunities |
Physical Digital |
| 1 | Significant untapped market potential in thriving discount variety retail segment |
|---|---|
| 2 | Norway's #1 discount variety retailer with unrivalled store network, brand recognition and price perception |
| 3 | More than two decades of consecutive growth and high profitability fuelled by continuous concept development |
| 4 | Clearly defined strategic priorities: strengthening price and cost position, improve customer experience and driving customer growth by bridging the physical and online stores |
| 5 | Target above-market growth over time and increased EBITDA margin from pan-Nordic sourcing, automated warehouse and lower supply chain costs |
| 6 | Committed to returning excess cash to shareholders |
Management and board of directors
Top 20 shareholders
Analytical information
Insights for Europris and other Nordic Discount Variety Retailers – learnings from the UK and US
Pål Wibe Chief executive officer
Pål Christian Andersen Logistics director
Maria Borge Andreassen Strategy and business development director
Jon Boye Borgersen Marketing and concept director
Espen Eldal Chief financial officer
Kristine Frøberg HR and organisational director
Øyvind Haakerud Store network director
Ole Petter Harv IT director
Knut Spæren Product director
Petter Christian Wilskow Legal and CSR director
Tom Vidar Rygh Chairman
Hege Bømark Board member
Claus Juel-Jensen Board member
Sverre R. Kjær Board member
Tone Fintland Board member
Bente Sollid Storehaug Board member
| Holder | No of shares | Holding |
|---|---|---|
| ARCTIC FUNDS PLC | 5,126,610 | 3.07% |
| FOLKETRYGDFONDET | 4,678,488 | 2.80% |
| EUROPRIS ASA | 4,090,000 | 2.45% |
| KLP AKSJENORGE | 3,805,052 | 2.28% |
| HOLBERG NORGE VERDIPAPIRFONDET | 3,800,000 | 2.28% |
| VERDIPAPIRFONDET PARETO INVESTMENT | 3,786,504 | 2.27% |
| STOREBRAND NORGE I VERDIPAPIRFOND | 3,591,453 | 2.15% |
| EUROCLEAR BANK S.A/N.V | 3,406,128 | 2.04% |
| BNP PARIBAS SECURITIES SERVICES | 2,896,855 | 1.73% |
| SEB SEB PRIME SOLUTIONS SISSENER CANOPUS | 2,800,000 | 1.68% |
| CITIBANK, N.A. | 2,657,000 | 1.59% |
| STATE STREET BANK AND TRUST COMP. | 2,490,002 | 1.49% |
| THE BANK OF NEW YORK MELLON SA/NV | 2,486,161 | 1.49% |
| DANSKE INVEST NORSKE INSTIT. II | 2,376,950 | 1.42% |
| FONDITA NORDIC MICO CAP INVESTMENT | 2,350,000 | 1.41% |
| HOLBERG NORDEN VERDIPAPIRFONDET | 2,325,000 | 1.39% |
| VARMA MUTUAL PENSION INSURANCE CO. | 2,185,431 | 1.31% |
| KOMMUNAL LANDSPENSJONPENSJONKASSE | 2,172,767 | 1.30% |
| NORDKRONEN II AS | 2,008,572 | 1.20% |
| VPF NORDEA NORGE VERDI | 1,900,000 | 1.14% |
| TOTAL 20 LARGEST SHAREHOLDERS | 60,812,973 | 36.42% |
| TOTAL NUMBER OF SHARES | 166,968,888 |
| Seasonality | • As rule-of-thumb, the Easter impact is approximately NOK 50 million in revenue and NOK 10 million of EBITDA |
|---|---|
| Quarterly OPEX | • As rule-of-thumb, OPEX in year ago quarter + inflation + NOK 1.5 – 1.6 million per extra directly operated store (DOS) |
| CAPEX | • New store – NOK 2.3 million per store (5 per year) • Relocation – NOK 1.5 million per store (10 per year) • Modernisation – NOK 1.0 million per store (10 per year) • Category development – NOK 10 million per year • IT & Maintenance – NOK 35 million per year |
| Estimated one-time CAPEX items 2019 |
• New warehouse and new head office of approximately NOK 30 million (IT, system integration, fixtures and fittings) |
| NOK million | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Investments | ||||
| IT, office equipment and other (CAPEX) | ~15 | ~5 | ||
| Automation, part 1 (lease) | ~85 | ~30 | ||
| Automation, part 21 (CAPEX) |
~25 | ~90 | ||
| Non-recurring OPEX items |
| Moving costs | 5-10 | 5-10 | ||
|---|---|---|---|---|
| Redundant warehouse capacity in 2019 and Øra lease from H2 2020 (sublet potential to lease ends March 2022) |
~6 | 0-13 | 0-26 | 0-10 |
| Implementation effect 01.01.2019 |
2019 estimate | |
|---|---|---|
| Assets | ||
| Total fixed assets | +1.93bn | +165m |
| Total assets | +1.93bn | +165m |
| Equity and liabilities | ||
| Equity | -30m | |
| Long term financial liabilities | +1.57bn | +210m |
| Current liabilities | +360m | |
| Other short term liabilities | Net -15m | |
| Total equity and liabilities | +1.93bn | +165m |
| Estimated 2019 P&L effects | |
|---|---|
| Group revenue | |
| COGS | |
| Opex | Reduced by 430-450m |
| Depreciation | Increased by 400-420m |
| Net finance cost | Increased 70m-80m |
| Tax cost | Reduced by some 10m |
| Net income | Reduced by some 30m |
1 Includes all rented and leased properties, vehicles, trucks, machinery and equipment. Shorter and immaterial leases have been excluded. All numbers are estimates and will be subject to change owing to group operations and interest rate levels at the time of implementation
APMs are used by Europris for annual and periodic financial reporting in order to provide a better understanding of Europris' financial performance and are also used by management to measure operating performance. APMs are adjusted IFRS figures defined, calculated and used in a consistent and transparent manner.
| Gross profit represents group revenue less the cost of goods sold excluding unrealised foreign currency effects. |
Working capital is the sum of inventories, trade receivables and other receivables less the sum of accounts payable and other current liabilities |
|---|---|
| Opex is the sum of employee benefits expense and other operating expenses. |
Capital expenditure is the sum of purchases of fixed assets and intangible assets |
| EBITDA (earnings before interest, tax, depreciation and amortisation) represents gross profit less Opex. |
Net debt is the sum of term loans and financial leases less bank deposits and cash |
| Adjusted EBITDA is EBITDA adjusted for nonrecurring expenses. |
Directly operated store means a store owned and operated by the group |
| Adjusted profit before tax is net profit before tax adjusted for non-recurring items |
Franchise store means a store operated by a franchisee under a franchise agreement with the group |
| Adjusted net profit is net profit adjusted for non-recurring items |
Chain means the sum of directly operated stores and franchise stores |
| Adjusted earnings per share is adjusted net profit divided by the current number of shares |
Like-for-like are stores which have been open for every month of the current calendar year and for every month of the previous calendar year |
5 December 2018
Global retail trends Degree of
relevance1
Consumers are fully embracing online and omnichannel sales driven by globalization and cross-border competition
Shopper spend has polarized, shifting away from mass market towards discounters and premium retailers
Retailers redesign customer journeys (e.g., checkout-free stores) as convenience and experience increasingly drive purchasing decisions
Consumer trust in private label increases, while retailers are more strategic about their private label portfolio
Increasing raw material costs, tariffs, price pressure and online threats drive focus on cost, digitization and automation of core processes
While online is challenging brick-and-mortar …
Percent 10 0 2 12 6 4 14 8 16 2007 2012 2017 +3.9 p.p. +5.4 p.p. +5.0 p.p. +10.8 p.p. +7.5 p.p.
… variety retail has grown ~twice the speed of retail overall
1 General retailers with wide discount assortment
Online share of retail sales
SOURCE: Euromonitor International
Historic growth; average CAGR 2012-17 current
Discount segment
Big 4 Performance of "Big 4" Performance of Lidl Performance of Aldi
1 Based on Customer Importance survey results from Nielsen
2 Range and quality metrics score highly in Nielsen customer importance surveys, behind only price and value
3 "Store is clean and tidy" and "Helpful staff" are, respectively, the second least and least important drivers of customer choice according to Nielsen
SOURCE: Which; Verdict; Nielsen customer importance survey
Historic growth; average CAGR 2012-17 current
1 Numbers for Amazon as a 3rd party grosser, excluding Wholefoods
2 Dollar Tree stores, not Dollar Tree Inc.
SOURCE: Euromonitor International
U.S. grocery market1 growth; USD billions
1 Only includes store-based grocery retailing; does not count internet sales 2 Constant FX
SOURCE: Euromonitor International; Kantar; Willard Bishop
Aldi and Lidl store expansion plans
13.5% Online retail in Norway grew
of online purchases in Norway were done via mobile
Grocery & variety retailers do not accelerate online experience …
In variety discount formats due to lower basket size and margins
As logistics, handling and delivery costs are complex in Norway and variety discount in particular
… while customers value convenience and omnichannel experience
Access to extensive store network and broad assortment maintains convenience factor vs. online
60% of customers in Norway have done research online before making the purchase in physical store
Still, changing consumer behavior is increasing expectations across the board also in Norway
Digital propensity of consumers across markets; % of population
SOURCE: Odin; Euromonitor International 1 Based on search in Odin on Norwegian companies in industry classifications 474-477 (i.e. all retail excluding grocery retail, fuel retail and non-store retail)
• Distinct value proposition of low prices and large variety has proven successful in the UK – fueled with digital marketing
• Extensive store network, with a broad one-stop-shop assortment and increasing footprint – been successful in the US for, e.g., Lidl/Aldi
• Successful variety discounters offer a unique and broad assortment of quality own brand merchandise
customer entry
to market
Commercially available Pilots ongoing In R&D
ILLUSTRATIVE
1 Dark store picking; home delivery operating model
2 Includes vans cost and delivery payroll
3 Picking payroll, property expense, replenishment
4 IT, credit card fees, marketing;
5 Iincludes rebates paid to customers for poor quality goods or bonuses for delayed deliveries
SOURCE: McKinsey & Company – The future of last mile and The Future of online grocery 159
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