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Eniro Group

Quarterly Report Feb 10, 2010

3156_10-k_2010-02-10_b73636a7-c939-448d-ab98-f528787be71b.pdf

Quarterly Report

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Eniro – Year-end report 2009

STOCKHOLM, February 10, 2010

Developments in the fourth quarter

  • Operating revenues amounted to SEK 1,966 M (2,111), a decrease of 7 percent corresponding to an organic decline of 8 percent
  • EBITDA amounted to SEK 557 M (705)
  • Operating cash flow amounted to SEK 591 M (377)

Developments in 2009

  • Operating revenues amounted to SEK 6,581 M (6,645), a decrease of 1 percent corresponding to an organic decline of 5 percent
  • EBITDA amounted to SEK 1 807 M (2,064)
  • Operating cash flow amounted to SEK 1 153 M (1,098)
  • Rights offering carried out, resulting in proceeds of SEK 2,350 M after transaction costs
  • Revised long-term financial targets, see separate press release
  • The Board of Directors will propose no dividend for 2009
SEK M 2009 2008 2009 2008
Oct-Dec Oct-Dec % Jan-Dec Jan-Dec %
Operating revenues 1 966 2 111 -7 6 581 6 645 -1
Online 723 684 6 2 654 2 430 9
Offline Media 984 1 181 -17 2 869 3 262 -12
Voice 259 246 5 1 058 953 11
EBITDA 557 705 -21 1 807 2 064 -12
EBITDA Margin % 28,3 33,4 - 27,5 31,1 -
Online 183 227 -19 763 942 -19
Offline Media 366 466 -21 769 980 -22
Voice 39 45 -13 278 231 20
Other -31 -33 - -3 -89 -
EBIT 341 602 -43 692 410 69
Earnings before tax 240 405 -41 232 -276 -
Net Income 182 373 -51 608 -318 -
Net income per share, SEK 1,13 9,30 -88 5,99 -7,81 -
Operating Cash flow, SEK M 591 377 57 1 153 1 098 5
Total operating cost 1 416 1 402 1 4 901 4 646 5
Interest bearing Net Debt SEK M 6 645 9 948 -33 6 645 9 948 -33
Interest-bearing Net Debt/EBITDA 12 months, times 3,7 4,8 - 3,7 4,8 -

Group summary 2009

During 2009, Eniro's operations showed resistance to the recession and operating revenues declined by 1 percent, corresponding to an organic decline of 5 percent. Eniro's online directories grew organically by 6 percent, while the print development was negative with an organic decline of 14 percent.

For 2009, online revenues amounted to 48 percent (43) of total online and offline revenues, making Eniro one of the companies that have made the greatest progress in the transition from offline to online.

A large portion of Eniro's business is late cyclical, which was evident in the revenue trend during the later part of the year. Growth was restricted during the year by weakened demand for more cyclically sensitive products, such as kvasir.no and banner ads, but also by weaker demand for such local brands as Din Del and Ditt Distrikt during the fourth quarter.

Eniro's development must be viewed against the background of the negative trend for both general media and Internet advertising during 2009, compared with 2008. Local search, in which Eniro has its core business, developed better than traditional Internet advertising.

That Eniro's online revenues were not affected to the same extent as the general decline is partly because Eniro's online services fulfill basic and critical marketing needs for most small and medium-sized businesses in Eniro's markets.

Online growth is at the heart of Eniro's strategy to both strengthen the customer offering and increase relevance for end users and customers with a focus on developing core operations. During the year, several new and improved products and services were launched. This included launching new functionality for "white search" on eniro.se (information about private persons), improved map functions, the rating site Rejta.se and Eniro Market (Eniro Upphandling).

To improve and strengthen Eniro's customer relations, a number of measures were initiated during the year. These included appointing a customer representative (kundombudsman) in Sweden. A process to ensure high quality in the work of the sales force will also be implemented.

During the year, a comprehensive review of the Group's management- and cost structure was initiated. In accordance with the goal of moving from a holding structure to a more integrated Group structure, Eniro introduced a new organization in October with three Scandinavian transnational functions: Products and Services, with responsibility for development of products and concepts, Operations, with responsibility for the Group's local production and local support functions, and Sales, with responsibility for the Group's sales.

Work with restructuring the organization included reducing personnel and at the same time investing in strengthening

the sales forces. Restructuring in Denmark has resulted in reduction of a total of about 140 persons since the beginning of the year.

During 2009, Eniro 118 118 consolidated its operations from seven to four locations to further increase efficiency. A total of 135 employees were affected by the change. In addition, Eniro 118 118 was integrated into other Swedish operations as part of Eniro's overall strategy. Moreover, the integration of Din Del into the Swedish operations was initiated during the fourth quarter.

As a result of legislative changes in Norway regarding the distribution of Telefonkatalogen (white pages with information about private persons), Eniro decided to cease production and distribution of Telefonkatalogen as of 2010. The change does not affect other directory products. As a consequence of the decision, customer service operations in Tönsberg were discontinued, which affected about 20 persons.

Organizational changes in Finland resulted in termination of employment for about 60 persons within Voice and administrative functions, including sales support. In parallel with these personnel reductions, new recruitment took place within sales.

The efficiency work that took place during the year is proceeding according to plan. As a consequence, Eniro estimates that the Group's total operating cost will be at least 250 million lower in 2010 compared with 2009, assuming a constant exchange rate.

In April, Eniro announced a fully guaranteed rights offering of about SEK 2.5 billion. The rights offering, which was concluded during June, was fully subscribed. The objective of the rights offering was to strengthen the company's balance sheet and thus secure continued execution of Eniro's strategy for long-term growth and to prepare the company for a continued weak economy.

Eniro has decided to accelerate its transformation from print dependency to online opportunities through a new sales concept in order to strengthen customer relations and to further reduce the cost base.

A review of Eniro's sales concept and offering was performed that resulted in a decision to stop using two sales forces in Sweden and Norway. As of February 2010, a common sales force sells combination packages that include all of Eniro's distribution channels and focuses on searchability, visibility and leads, instead of online or print as previously. The new sales concept is expected to result in strengthened customer relations, more motivated sales personnel, increased sales and lower sales costs.

Eniro's Board of Directors has revised the long-term financial targets (3-5 years perspective) and the previous mid-term targets are replaced by a market outlook for 2010. More detailed information is presented in a separate press release in connection with the Capital Markets Day held today, February 10th.

Fourth-quarter results

Operating revenues during the quarter amounted to SEK 1, 966 M (2,111). The organic revenue decline was 8 percent.

Growth in Online revenues continued during the quarter, increasing 6 percent to SEK 723 M (684). Organically, online revenues increased by 3 percent, although online growth was restricted by weakened demand for more cyclically sensitive products, such as kvasir.no and banner ads, but also by weaker demand for online services within Din Del and Ditt Distrikt.

Offline Media revenues amounted to SEK 984 M (1,181), a decline of 17 percent. Organically, offline revenues declined by 16 percent, largely due to the Stockholm edition of Gula Sidorna, which declined by 19 percent.

Voice revenues increased by 5 percent to SEK 259 M (246) as a result of a stable development for operations during the quarter. Organically, the increase was 2 percent.

EBITDA for the fourth quarter amounted to SEK 557 M (705). Increased investment in product development and online sales, as well as lower revenues within Offline Media, had a negative impact on EBITDA. Restructuring costs amounted to SEK 53 M, of which SEK 18 M was attributable to Voice. Restructuring costs include among other things organizational changes, closure of two call centers and the ongoing integration of Din Del into the Swedish operations.

Harmonization of the Group's accounting principles with regard to work in progress had a negative effect of SEK 35 M on EBITDA during the quarter.

Full-year results

Operating revenues for 2009 amounted to SEK 6,581 M (6,645). Organically, revenues declined 5 percent.

Online revenues amounted to SEK 2,654 M (2,430), an organic increase of 6 percent. On a rolling 12-month basis, online revenues amounted to 48 percent (43) of total online and offline revenues. Online growth was restricted by weakened demand for more cyclically sensitive products, such as kvasir.no and banner ads, but also by weaker demand for online services within Din Del and Ditt Distrikt.

Offline Media revenues amounted to SEK 2,869 M (3,262). Organically, offline revenues declined by 14 percent, due to an accelerating decline in Norway and Sweden.

Voice revenues amounted to SEK 1,058 M (953). Organically, voice revenues were unchanged as a result of a stable development during the year.

EBITDA for the year amounted to SEK 1,807 M (2,064). Increased investments within product development and an expanded sales force, as well as lower revenues within Offline Media, had a negative impact on EBITDA. Restructuring costs amounted to SEK 147 M, of which SEK 43 M was attributable to Voice. The restructuring costs include among other things organizational changes comprising changes in Group management and substantial personnel reductions in Denmark, closure of three call centers and integration Eniro 118 118, and the ongoing integration of Din Del into the Swedish operations. Other items affecting comparability arose in conjunction with the settlement with DeTeMedien and the divestment of Eniro's share in SprayPassagen and had a positive net effect on EBITDA with SEK 102 M for 2009.

Harmonization of the Group's accounting principles with respect to work in progress had a negative effect on EBITDA of SEK 35 M in 2009.

Operating Revenues

SEK M 2009 2008 2009 2008
Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Online 723 684 2 654 2 430
Offline Media 984 1 181 2 869 3 262
Voice 259 246 1 058 953
Other - - - -
Total 1 966 2 111 6 581 6 645

EBITDA

SEK M 2009 2008 2009 2008
Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Online 183 227 763 942
Offline Media 366 466 769 980
Voice 39 45 278 231
Other -31 -33 -3 -89
Total 557 705 1 807 2 064
of which items affecting comparability
Restructuring cost -53 -38 -147 -60
Other items affecting comparibility - 102 87
Total adjusted EBITDA 610 743 1 852 2 037

EBITDA margin

% 2009 2008 2009 2008
Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Online 25,3 33,2 28,7 38,8
Offline Media 37,2 39,5 26,8 30,0
Voice 15,1 18,3 26,3 24,2
Other - - - -
Total 28,3 33,4 27,5 31,1

Group Organic Growth

Group Q1-2009 Q2-2009 Q3-2009 Q4-2009 YTD Q4-2009
% % % % % MSEK
2008 6 645
Organic Growth -2 -4 -3 -8 -5 -313
where of
Online 7 7 7 3 6 146
Offline -12 -12 -13 -16 -14 -460
Voice -1 -2 1 2 0 0
Currency effect 4 4 1 1 3 172
Acquisitions/Divestments/Other 2 0 2 0 1 61
Changed Publication 1 -1 1 0 0 15
2009 5 0 1 -7 -1 6 581

Online

The Online business area comprises all of Eniro's Internet services, including leading local web sites for search services eniro.se, gulesider.no, kvasir.no, krak.dk, eniro.fi and pf.pl. plus mobile services in Sweden, Norway, Denmark and Finland.

Eniro's core business online directories showed growth during 2009, and eniro.se, gulesider.no, krak.dk, eniro.fi and pf.pl all showed positive traffic growth during the period. Revenues for kvasir.no were negatively affected to a greater extent than other products by economic conditions and new initiatives were taken to offset the decline. At the end of the year, revenues were also negatively affected by weaker demand for brands such as Din Del, Emfas and Ditt Distrikt as well as some segments within large customers in Sweden.

Work is in progress on several development projects to both strengthen the customer offering and increase relevance for the end user. The focus is primarily on enhancing the core local search business, and several launches took place during the year.

In order to strengthen the core business, Eniro launched a user-generated site for ratings in the Swedish market – Rejta.se.

In addition, new and improved functionality was launched for "White searches" on eniro.se (information about private persons) making personal information clearer and easier to find. Each individual is also able to add further contact information, web links and photos.

At the end of September, Eniro Market (Eniro Upphandling) was launched in Sweden. This is a service developed on the basis of the acquisition of Oreo in March 2009. Eniro Market is a new marketplace for all purchasers and suppliers. The goal is to develop the service into an efficient marketplace that offers customers the ability to conduct business directly over the Internet either as buyers or sellers.

By the end of the year, new map functions that include street-level views were launched,

Online

SEK M 2009 2008 2009 2008
Oct-Dec Oct-Dec % Jan-Dec Jan-Dec %
Operating revenues 723 684 6 2 654 2 430 9
EBITDA 183 227 -19 763 942 -19
EBITDA margin, % 25,3 33,2 - 28,7 38,8 -
of which items affecting comparability
Restructuring cost -17 -2 - -59 -14 -
Other items affecting comparability - - - 0 87 -
Total adjusted EBITDA 200 229 -13 822 869 -5
EBITDA margin, % 27,7 33,5 - 31,0 35,8 -
Online Q1-2009 Q2-2009 Q3-2009 Q4-2009 YTD Q4-2009
% % % % % MSEK
2008 2 430
Organic Growth 7 7 7 3 6 146
where of
Sweden 10 12 13 5 9 87

Norway 5400 2 22 Denmark 8 2 18 5 8 26 Finland 7 1 -1 -5 0 0 Poland 10 15 15 7 12 11 Currency effect 5 4 1 3 3 74 Acquisitions/Divestments 1 1 1 0 0 4 2009 13 9 10 6 9 2 654

Revenues from mobile services increased from relatively low levels, and new iPhone applications were launched.

Investments in the area of online marketing increased, and the sales force for media sales, such as sponsored links and display ads, was strengthened.

Product development in the online business area is progressing according to plan, and during 2010, additional new services and products will be launched, primarily relating to core operations.

Revenues for the quarter increased by 6 percent to SEK 723 M (684), corresponding to an organic increase of 3 percent. Online growth during the quarter was restricted by weakened demand for the online services for Din Del, Ditt Distrikt and Emfas.

Revenues for the full year increased by 9 percent to SEK 2,654 M (2,430), corresponding to organic growth of 6 percent. Organic growth was primarily driven by core business in Sweden. EBITDA amounted to SEK 763 M (942) and was negatively affected by increased costs for product development, increased sales costs in conjunction with strengthening of the sales force and restructuring costs. During 2009, restructuring costs of SEK 59 M were charged against EBITDA.

Harmonization of the Group's accounting principles with regard to work in progress had a negative effect of SEK 35 M on EBITDA during the quarter.

Offline Media

The Offline Media business area includes Eniro's production of directories with such brands as Gula Sidorna (Yellow Pages), Gule Sider (Yellow Pages), Din Del, Ditt Distrikt, Mostrups Grønne Vejviser, Eniro Puhelinluettelot and Panorama Firm, as well as printed media such as map books in Denmark under the Krak Kort brand.

As part of work to enhance usability, the 2009 editions of Gula Sidorna (Yellow Pages) in Sweden and Gule Sider (Yellow Pages) in Norway gained a new, smaller format. The product offering in Offline Media is being consistently developed in a bid to increase usability and relevance.

As a result of legislative changes in Norway regarding distribution of Telefonkatalogen (white pages with information about private persons), Eniro decided to cease production and distribution of Telefonkatalogen in Norway as of 2010. The decision will result in a marginally negative EBITDA effect as of 2010. However, the change does not affect Eniro's core Gule Sider business, Ditt Distrikt or other directory products. As a consequence of the decision, customer service operations in Tönsberg were discontinued. A total of 20 employees were affected by the change.

Offline Media revenues declined 17 percent to SEK 984 M (1,181) for the quarter, corresponding to an organic decline of 16 percent. EBITDA amounted to SEK 366 M (466), primarily as a result of a 19-percent decline for Gula Sidorna in Stockholm. Local brands, such as Din Del and Ditt Distrikt, also showed a negative trend during the quarter.

During 2009, Offline Media revenues declined by 12 percent to SEK 2,869 M (3,262), corresponding to an organic decline of 14 percent. The trend was negative in all markets during the year with the exception of Poland. EBITDA amounted to SEK 769 M (980) and was negatively affected by lower sales and restructuring costs. During 2009, restructuring costs of SEK 43 M were charged against EBITDA.

Offline media

SEK M 2009 2008 2009 2008
Oct-Dec Oct-Dec % Jan-Dec Jan-Dec %
Operating revenues 984 1 181 -17 2 869 3 262 -12
EBITDA 366 466 -21 769 980 -22
EBITDA margin, % 37,2 39,5 - 26,8 30,0 -
of which items affecting comparability
Restructuring cost -16 -2 - -43 -2 -
Other items affecting comparability - - - 0 0 -
Total adjusted EBITDA 382 468 -18 812 982 -17
EBITDA margin, % 38,8 39,6 - 28,3 30,1 -
Offline Media Q1-2009 Q2-2009 Q3-2009 Q4-2009 YTD Q4-2009
% % % % % MSEK
2008 3 262
Organic Growth -12 -12 -13 -16 -14 -460
where of
Sweden -8 -11 -11 -18 -14 -190
Norway -21 -15 -23 -22 -20 -177
Denmark 3 -9 -9 -11 -8 -36
Finland -10 -16 -8 -23 -17 -52
Poland 7 4 1 -4 -2 -6
Currency effect 5 5 1 0 2 68
Acquisitions/Divestments/O -1 0 1 -1 0 -16
Changed Publication 2 -3 2 1 0 15
2009 -6 -11 -10 -17 -12 2 869

Voice

The Voice business area comprises the search services Eniro 118 118 in Sweden, Gule Sider – 1880 in Norway and Eniro 0100100, 118 and Sentraali Oy in Finland. Eniro Poland has a voice service that is currently in the development stage.

The market for personal search services is undergoing major change. In parallel with stiffer competition, traditional directory inquiries are declining. Eniro is working on the further development of services and the creation of new, innovative offerings designed to stimulate greater use, while working actively with price models.

During the year, the previously independent subsidiary Eniro 118 118 was integrated with other Swedish operations as part of Eniro's overall strategy. Central functions were coordinated with other Swedish operations.

In addition, Eniro 118 118 consolidated its operations from seven to four locations to further increase efficiency. A total of 135 employees were affected.

Voice revenues amounted to SEK 259 M (246) for the quarter, an increase of 5 percent. Organically, Voice revenues increased 2 percent. EBITDA amounted to SEK 39

Voice

2009 2008
Oct-Dec % %
246 5 1 058 953 11
278 231 20
18,3 - 26,3 24,2 -
-11 - -43 -21 -
- - 0 0 -
56 2 321 252 27
22,8 - 30,3 26,4 -
45 -13 Jan-Dec Jan-Dec
Voice Q1-2009 Q2-2009 Q3-2009 Q4-2009 YTD Q4-2009
% % % % % MSEK
2008 953
Organic Growth -1 -2 1 2 0 0
where of
Sweden -3 -1 2 3 0 3
Norwa
y
0 -10 -11 0 -6 -8
Finland 1 1 6 0 2 5
Currency effect 4 4 2 2 3 31
Acquisitions/Divestments/O 11 10 10 1 8 74
2009 14 12 13 5 11 1 058

M (45) and was negatively affected by implemented restructuring.

During 2009, Voice revenues amounted to SEK 1,058 M (953), an increase of 11 percent primarily due to the acquisition of Sentraali. Organically, Voice revenues were unchanged. EBITDA amounted to SEK 278 M (231) and saving initiatives had a significant positive effect on EBITDA in 2009. Restructuring cost totaling SEK 43 M were charged against EBITDA.

Financial position and cash flow full-year 2009

Operating profit for the full year amounted to SEK 692 M (410).

During the second quarter, impairments of intangible assets (Spray Passagen and non-core operations within Din Del) were recognized. After the normal testing of intangible assets in the third quarter, Eniro decided to recognize an impairment loss of SEK 67 M in Norway on the Telefonkatalogen brand and of SEK 454 M on customer relations related to Offline Media. In addition, a decision was taken to shorten the amortization period for customer relations in Norway from ten to seven years. The shorter amortization period resulted in a higher annual amortization as of the fourth quarter of 2009 of about SEK 66 M. During the fourth quarter, impairment losses in part attributable to the replacement of order- and production systems in Denmark were recognized in an amount of SEK 77 M.

For the full-year, net financial items amounted to SEK -460 M (-686), positively affected by lower indebtedness.

Profit before tax amounted to SEK 232 M (- 276) for the fullyear 2009.

Taxes

The Swedish Supreme Administrative Court ruled that Eniro may utilize German loss carryforwards in Sweden to offset Swedish profits. The value of the tax deficit in Sweden had a positive effect on net profit in the first quarter of 2009 of about SEK 383 M. As a consequence of this ruling, Eniro expects to start using the loss carryforwards during 2010 subject to timing of liquidation of the German company. Eniro expect not to pay any tax in Sweden for the coming years.

For the full-year 2009, Eniro recognized positive tax expense of SEK 376 M (-42) as a result of the valuation of the German loss carry forward. Excluding this non-recurring effect, the underlying tax rate for the most recent 12 months amounted to 16 percent (15).

Earnings per share

Net income per share amounted to SEK 5.99 (-7.81) for the full-year 2009.

Financial position and cash flow

Despite lower operating revenues, the operating cash flow increased to SEK 1,153 M (1,098) as an effect of lower interest- and tax expenses, compared with 2008.

The Group's interest-bearing net debt amounted to SEK 6,645 M on December 31, 2009, compared with SEK 9,948 M on January 1, 2009. Interest-bearing net debt in relation to EBITDA was 3.7 (4.8 on January 1). During June, a rights offering was carried through that generated about SEK 2,350 M after transaction costs. During 2009, net debt was amortized in a net amount of SEK 3,426 M.

On December 31, 2009, outstanding debt under the credit facility amounted to NOK 4,300 M, EUR 80 M, DKK 400 M and SEK 490 M.

Of this facility, NOK 3,500 and SEK 360 are hedged at a fixed interest rate until the maturity date (August 2012), corresponding to approximately 62 percent of the facility.

Eniro has a credit facility of SEK 1,000 M, of which SEK 129 M has been used. Cash and cash equivalents and unutilized credit facilities amounted to about SEK 1,221 M on December 31, 2009.

Investments

During the full-year 2009, Eniro's net investments in business operations, including online investments, amounted to about SEK 250 M. During the third and fourth quarters, the rate of investment increased.

Holdings of own shares

At year-end 2009, Eniro held 225,645 treasury shares. These shares will be retained for use in the share-saving program. The average treasury share holding during 2009 was 228,772.

Analysis of interest bearing net debt

------- 3 months --------
------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Opening balance -7 071 -10 338 -9 948 -10 264
Operating cash flow 591 377 1 153 1 098
Acquisitions and divestments -37 -66 -50 -60
Dividend & share issue -23 - 2 343 -839
Translation difference and other changes -105 79 -143 117
Closing balance -6 645 -9 948 -6 645 -9 948
Interest-bearing net debt/EBITDA 12 months, times 3,7 4,8 3,7 4,8

Other information

Market outlook 2010

The total organic revenue decline for 2010 is estimated to be 5-10 percent.

Total operating costs are estimated to be at least 250 MSEK below 2009 assuming constant currencies.

Long term financial objective

Growth:

Positive revenue growth - primarily generated from a 1-3 percent growth p.a. for Directories Scandinavia.1

Margin:

Continuous improvement in EBITDA margin beyond 2010 to reach 30% in the long term (3-5 years) with strong cashflow.

Capital structure:

Net debt in relation to EBITDA not exceeding 3 times

Dividend:

Up to 50% of net income

As a consequence of the revised financial targets and the market outlook for 2010, the previously communicated medium-term and long-term targets no longer apply.

Previously communicated financial targets:

In the medium term, during the investment period, Eniro expects an online growth of 12 -15 percent per year and a controlled print decline, resulting in annual top line growth of 0 - 2 percent. Annual investments to capture the opportunities in online operations of around SEK 200-250 M are expected to result in the EBITDA margin exceeding 27 percent in the medium term. During this period, reduction of net debt will be given priority over dividends.

Over the long term, top line growth is expected to amount to 3 – 5 percent. The target for the operating margin before depreciation (EBITDA margin) is above 30 percent with continued strong cash generation. The target for net debt in relation to EBITDA is 3 to 3.5, and the dividend policy states a dividend corresponding to up to 50 percent of net profit.

Employees

On December 31, 2009, the number of full-time employees was 4,994, compared with 4,961 at the beginning of the year. Transition work in Finland has not yet had any effect on the total number of employees. During the period, additional efforts were made in Poland, and in Sweden

were external IT consultants replaced with internal employees within IT development. The number of employees by country is presented in the table below.

Full time employees end of period

2009 2008
Dec. 31 Dec. 31
Sweden 1 625 1 591
Norway 914 943
Denmark 433 572
Finland 783 692
Poland 1 239 1 163
Totalt 4 994 4 961

Accounting principles from 2009

This interim report was prepared in accordance with the International Financial Reporting Standards (IFRS), as recognized by the European Union (EU). The structure of the interim report follows IAS 34 Interim Financial Reporting.

The following standards, amendments and interpretations of existing standards have been published and are mandatory for fiscal years beginning on or after January 1, 2009.

-IAS 1 (Amendment), Presentation of Financial Statements The amendment requires changes in the presentation of financial statements and classification. The amendment has lead to changes in the Group's presentation of financial statements.

-IFRS 8, Operating segments

IFRS 8 replaces IAS 14. The new standard requires that segment information be presented in accordance with how financial information is presented internally. During 2009, financial information concerning Online, Offline Media and Voice was be reported. The financial information is presented in line with the company's organization and based on the management's monitoring of financial trends. In addition, comparison data for 2008 is presented. See also pages 15 and 16 in the interim report.

-IAS 23 (Amendment) Borrowing costs

The amendment means that only the previous alternative rule is permitted, which states that borrowing costs must be capitalized as part of the acquisition value related to development projects. The change in the standard did not have a material impact on the Group's financial statements.

The following changes of existing standards have been published and are mandatory for financial years starting on July 1, 2009 or later and will be adopted from the effective date.

-IAS 27 (Amendment), Consolidated and Separate Financial Statements.

1 All operations in Scandinavia excluding Voice

The amendment is still subject to endorsement by the European Union. The amendment requires that results relating to minority interests should always reflect the minority shareholders' proportionate interest, even if the minority interest is negative. The amendment will affect the reporting of future transactions.

-IFRS 3 (Amendment), Business Combinations (effective July 1, 2009). The amendment is still subject to endorsement by the European Union. The amendment applies to acquisitions after the effective date and stipulates changes in reporting of future acquisitions. For example, all payments for acquiring businesses are to be recognized at fair value on the date of acquisition. Adjustments to the initial purchase value are recognized in profit and loss. All transaction costs concerning the acquisition are expensed. The amendment will not affect previous acquisitions but will affect the reporting of future transactions as of 1 January 2010.

A more detailed description of the accounting principles applied by Eniro is presented in the 2008 Annual Report.

Revenue effects of changed publication dates

Revenues from the sale of printed directories are reported when the various directories are published. Changes in planned publication dates can thus affect comparisons between the same quarters for different years.

Revenue effect of moved publication 2009 versus 2008
MSEK Q1 Q2 Q3 Q4 Total 2009
Sweden 5 -4 6 8 15
Norway 0 0 0 0 0
Denmark 3 -18 15 -2 -2
Finland 2 1 -5 2 0
Poland 5 -2 -1 0 2
Total effect 15 -23 15 8 15

Revenue distribution of bundled sales in 2009

Revenues from the sale of bundled products are distributed between offline and online revenues according to a distribution ratio that reflects the market value of each product. The value for the advertiser is measured continuously through customer surveys where the customers estimate the value of commercial use.

Sales of bundled products in the Swedish operations amounted to approximately SEK 400 M. Fifty percent (40) of bundled revenues were recognized as online revenues, while 50 percent (60) were recognized as offline revenues.

Sales of bundled products in Norway amounted to approximately NOK 140 M. A total of 70 percent (70) of bundled revenues were recognized as online revenues, while 30 percent (30) were recognized as offline revenues.

Revenue distribution for combination packages 2010

As of 2010, a common sales force will begin selling combination packages that include all of Eniro's distribution channels. This is a difference, compared with previous

years when separate sales forces sold online and printed products, respectively, and where only a small portion of sales (basic listing) in Sweden and Norway was sold as a bundled product. Sales of the new combination packages will begin in February 2010 in Sweden and Norway and will gradually comprise a greater share of the Group's sales.

The Eniro Group has two main principles for revenue recognition. Revenues attributable to Internet services (online) are distributed over the period during which the service is provided, 12 months in the normal case. Revenues from directories (offline) are recognized when the directory is published. Revenues from the combined packages will be distributed according to the two revenuerecognition principles based on the value of commercial use. The outcome of the two revenue recognition methods will be reported quarterly from Q1 2010 and is dependent on the value of the composition of the packages.

Risks and uncertainties

Eniro has a structured Group-wide program for risk analysis, which is integrated with business planning work in order to further improve Eniro's processes for risk analysis and cautious risk management.

Eniro endeavors to efficiently identify, assess and manage a wide range of risks. Eniro has categorized the risks it faces as industry- and market-related risks, commercial risks, operative risks, financial risks, compliance risks relating to laws and regulations, and financial reporting risks. Annually, the company assesses the different risk categories in order to identify risks and uncertainties in a systematic manner.

Eniro's business environment is undergoing changes. Examples of significant industry and market-related risks in Eniro's operations include the risk of new types of competitor constellations and competitor cooperation, the risk of changes in customer behavior and user behavior, the risk of rapid technological advances or technology shifts, as well as the risk that competitors will develop new and improved services. The current macro-economic uncertainty has increased the market and financial risks, especially the re-financing risk in light of the Group's high indebtedness. A more complete description of Eniro's risks and uncertainties are presented in Eniro's annual report for 2008 on pages 54-55 under the heading Risk management.

Events after the end of the reporting period

In January 2010, it was announced that Eniro would consolidate advertising sales for Gula Sidorna and eniro.se in Sweden in a common sales organization to strengthen customer relations and increase efficiency. In conjunction with this decision, a personnel surplus of about 60 persons arose.

Other information

In accordance with the goal of moving from a holding structure to a more rational corporate structure, Eniro reorganized Group management and introduced three Scandinavian transnational functions: Products and Services, Operations and Sales. Mathias Hedlund has been appointed Senior Vice President of Products and Services with Group-wide responsibility for development of products and concepts. Hans-Petter Terning has been appointed Senior Vice President of Operations with responsibility for the Group's local production and local support functions. Peter Kusendahl has been appointed Senior Vice President of Sales with responsibility for the Group's sales.

Following a decision by the 2009 Annual General Meeting, a Nomination Committee was appointed. The Nomination Committee for the 2010 Annual General Meeting consists of Jan Andersson, Swedbank Robur funds, Hans Ek, SEB funds, Peter Rudman, Nordea Investment funds, Pia Axelsson, Fourth Swedish National Pension Fund and Lars Berg, Chairman of the Eniro Board. The Nomination Committee appointed Jan Andersson to serve as Chairman of the committee.

Shareholders wishing to submit proposals to the Nomination Committee can do so by e-mail to: [email protected]

Annual General Meeting 2010

The 2010 Annual General Meeting will be held on May 4, 2010 at 3:00 p.m. at Berns Salonger (Kammarsalen), Berzelii Park, Stockholm. The 2009 Annual Report is expected to be available from the beginning of April and will be distributed to all shareholders who have requested financial information.

Proposed dividend

The Board of Directors will propose that no dividend be paid for 2009 as a consequence of the financial target to reduce net debt.

Stockholm, February 10, 2010

Jesper Kärrbrink

President and CEO

This report has not been reviewed by the company's auditors.

For further information, please contact:

Jesper Kärrbrink, President and CEO Tel: +46 8-553 310 01

Jan Johansson, CFO Tel: +46 8-553 310 15, 46 70- 575 89 72

Åsa Wallenberg, Head of IR Tel: +46 8-553 310 66, +46 70-361 34 09

Eniro AB (publ) SE-169 87 Stockholm Corp. reg. no. 556588-0936

www.eniro.com

Financial calendar 2010

Capital Market Day February 10, 2010
Annual Report 2009 April, 2010
Interim report Jan-Mar 2010 April 28, 2010
Annual General Meeting 2010 May 4, 2010
Interim report Jan-Jun 2010 July 15, 2010
Interim report Jan-Sept 2010 October 28, 2010
------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Operating revenues:
Gross operating revenues 1 984 2 119 6 633 6 689
Advertising tax -18 -8 -52 -44
Operating revenues 1 966 2 111 6 581 6 645
Costs:
Production costs -689 -597 -2 084 -1 935
Sales costs -521 -510 -1 872 -1 738
Marketing costs -235 -165 -1 222 -1 842
of which impairment of intangibles -27 - -560 -1 194
Administration costs -120 -184 -606 -607
Product development costs -67 -49 -232 -178
Other revenues/costs 7 -4 127 65
Operating income before interest and taxes * 341 602 692 410
Financial items, net -101 -197 -460 -686
Earnings before tax 240 405 232 -276
Income tax -58 -32 376 -42
Net income 182 373 608 -318
Attributable to:
Equity holders of the parent company 183 375 616 -315
Minority interests -1 -2 -8 -3
Net Income 182 373 608 -318
Net income per share, SEK **
- before dilution 1,13 9,30 5,99 -7,81
- after dilution 1,13 9,29 5,99 -7,81
Average number of shares before dilution, 000s 161 356 40 333 102 863 40 324
Average number of shares after dilution, 000s 161 373 40 350 102 880 40 341
* Depreciations are included with -17 -18 -74 -79
* Amortizations are included with -122 -79 -415 -366
* Impairment are included with -77 -6 -626 -1 209
* Depreciations, Amortizations & Impairment total -216 -103 -1 115 -1 654

** calculated on result attributable to equity holders of the parent company

Report of total result

------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Net income 182 373 608 -318
Other total result
Foreign currency translation differences 355 -357 900 -307
Hedging of cash flow 122 -750 626 -771
Hedging of net investments -216 206 -610 232
Share-savings program - value of services provided 0 0 -2 0
Change in minority interest 0 1 -6 7
Tax attributable to components attributable to other total result 27 147 -2 146
Sum other total result for the period, net after tax 288 -753 906 -693
Sum total result 470 -380 1 514 -1 011
Attributable to:
Equity holders of the parent company 471 -379 1 528 -1 015
Minority interests -1 -1 -14 4
Sum total result 470 -380 1 514 -1 011

Consolidated balance sheet

2009 2008
SEK M Dec. 31 Dec. 31
Assets
Non-current assets
Tangible assets 124 153
Intangible assets 14 453 14 270
Deferred income tax assets 281 97
Financial assets 377 90
Total non-current assets 15 235 14 610
Current assets
Accounts receivable 1 028 1 127
Current income tax receivables 82 111
Other non-interest bearing receivables 475 437
Other interest bearing receivables 22 16
Cash and cash equivalents 350 319
Total current assets 1 957 2 010
TOTAL ASSETS 17 192 16 620
Equity and liabilities
Equity
Share capital 323 185
Additional paid in capital 4 529 2 285
Reserves 307 -607
Retained earnings 950 334
Equity, share holders parent company 6 109 2 197
Minority interest 3 17
Total equity 6 112 2 214
Non-current liabilities
Borrowings 7 445 10 202
Retirement benefit obligations 200 198
Other non-interest bearing liabilities 55 2
Deferred income tax liabilities 630 968
Provisions 6 9
Total non-current liabilities 8 336 11 379
Current liabilities
Accounts payable 305 268
Current income tax liabilities 204 112
Other non-interest bearing liabilities 2 042 2 106
Provisions 93 66
Borrowings 100 475
Total current liabilities 2 744 3 027
TOTAL EQUITY AND LIABILITIES 17 192 16 620

Interest-bearing net debt

2009 2008
Dec. 31 Dec. 31
-7 155 -9 938
-62 -739
-200 -198
22 16
350 319
11 9
-7 034 -10 531
389 583
-6 645 -9 948

* included in financial assets (positive market value) and borrowings (negative market value)

** included in non current financial assets

Changes in equity

Total equity
shareholders
Additional Retained parent Minority Total
SEK M Share Capital paid in capital Reserves earnings company interest equity
Opening balance as per January 1, 2008 185 2 285 93 1 488 4 051 13 4 064
Dividend -839 -839 - -839
Sum total result - 0 -700 -315 -1 015 4 -1 011
Closing balance as per Dec 30, 2008 185 2 285 -607 334 2 197 17 2 214
Opening balance as per January 1, 2009 185 2 285 -607 334 2 197 17 2 214
Reduction of Share Capital -104 - - - -104 - -104
Share issue * 242 2 246 - - 2 488 - 2 488
Sum total result - -2 914 616 1 528 -14 1 514
Closing balance as per December 31, 2009 323 4 529 307 950 6 109 3 6 112

* Reported net after cost for the share issue of SEK 133 M after tax

Cash flow statement

------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Operating income before interest and taxes 341 602 692 410
Depreciations, amortizations and impairment 216 103 1 115 1 654
Other non-cash items 31 -2 64 -110
Financial items, net -95 -318 -446 -626
Income taxes paid 5 78 -56 -95
Cash flow from current operations
before changes in working capital 498 463 1 369 1 233
Changes in net working capital 185 -26 33 98
Cash flow from current operations 683 437 1 402 1 331
Acquisition of group companies
and associated companies -37 -66 -43 -152
Divestment of group companies
and associated companies 0 0 -7 92
Purchases and sales of non-current assets, net -92 -60 -249 -233
Cash flow from investing activites -129 -126 -299 -293
New loans raised 58 18 130 605
Loans paid back -560 -419 -3 556 -1 095
Share issue -23 - 2 343 -
Dividend - - - -839
Cash flow from financing activities -525 -401 -1 083 -1 329
Cash flow 29 -90 20 -291
Total cash and cash
equivalents at beginning of period 315 409 319 605
Cash flow 29 -90 20 -291
Exchange difference in cash and cash equivalents 6 0 11 5
Total cash and cash equivalents at end of period 350 319 350 319

Analysis of interest bearing net debt

------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Opening balance -7 071 -10 338 -9 948 -10 264
Operating cash flow 591 377 1 153 1 098
Acquisitions and divestments -37 -66 -50 -60
Dividend & share issue -23 - 2 343 -839
Translation difference and other changes -105 79 -143 117
Closing balance -6 645 -9 948 -6 645 -9 948
Interest-bearing net debt/EBITDA 12 months, times 3,7 4,8 3,7 4,8
------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Total operating revenues 1 966 2 111 6 581 6 645
Online 723 684 2 654 2 430
Online portion of Online plus Offline 42% 37% 48% 43%
Offline Media 984 1 181 2 869 3 262
Voice 259 246 1 058 953
Sweden 922 1 015 2 756 2 853
Online 303 287 1 001 911
Offline Media 478 592 1 172 1 362
Voice 141 136 583 580
Norway 425 424 1 861 1 947
Online 269 250 1 037 977
Offline Media 123 143 695 839
Voice 33 31 129 131
Denmark 214 222 781 716
Online 86 80 354 296
Offline Media 128 142 427 420
Finland 174 186 752 654
Online 38 40 156 141
Offline Media 51 67 250 271
Voice 85 79 346 242
Poland 231 264 431 475
Online 27 27 106 105
Offline Media 204 237 325 370

Operating Revenues by business unit and country

EBITDA by business unit

------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
EBITDA Total 557 705 1 807 2 064
Margin, % 28 33 27 31
Online 183 227 763 942
Margin, % 25 33 29 39
Offline Media 366 466 769 980
Margin, % 37 39 27 30
Voice 39 45 278 231
Margin, % 15 18 26 24
Other (Head office & group-wide projects) -31 -33 -3 -89
Depreciations, Amortizations and write downs -216 -103 -1 115 -1 654
EBIT Total 341 602 692 410

Operating Revenues by quarter

2009 2009 2009 2009 2008 2008 2008 2008
SEK M Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1
Operating revenues
Total 1 966 1 500 1 673 1 442 2 111 1 480 1 678 1 376
Online 723 644 648 639 684 587 592 567
Offline Media 984 588 746 551 1 181 656 838 587
Voice 259 268 279 252 246 237 248 222
Sweden 922 602 693 539 1 015 583 720 535
Online 303 247 231 220 287 215 212 197
Offline Media 478 205 307 182 592 220 353 197
Voice 141 150 155 137 136 148 155 141
Norway 425 469 465 502 424 520 475 528
Online 269 250 260 258 250 247 243 237
Offline Media 123 188 172 212 143 239 197 260
Voice 33 31 33 32 31 34 35 31
Denmark 214 198 191 178 222 164 188 142
Online 86 84 91 93 80 65 77 74
Offline Media 128 114 100 85 142 99 111 68
Finland 174 141 259 178 186 113 223 132
Online 38 36 39 43 40 33 33 35
Offline Media 51 18 129 52 67 25 132 47
Voice 85 87 91 83 79 55 58 50
Poland 231 90 65 45 264 100 72 39
Online 27 27 27 25 27 27 27 24
Offline Media 204 63 38 20 237 73 45 15

EBITDA by quarter

2009 2009 2009 2009 2008 2008 2008 2008
SEK M Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1
EBITDA by quarter
Total 557 404 561 285 705 478 580 301
Online 183 189 219 172 227 223 294 198
Offline Media 366 140 205 58 466 195 246 73
Voice 39 102 64 73 45 74 61 51
Other -31 -27 73 -18 -33 -14 -21 -21

Key ratios

2009 2008
SEK M Dec. 31
Equity, average 12 months, SEK M * 4 735 3 321
Return on equity, 12 months, % * 13 -9
Interest-bearing net debt, SEK M -6 645 -9 948
Debt/equity ratio, times 1,09 4,49
Equity/assets ratio, % 36 13
Interest-bearing net debt/EBITDA 12 months, times 3,7 4,8
------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
SEK M Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Operating margin - EBITDA, % 28 33 27 31
Operating margin - EBIT, % 17 29 11 6
Cash Earnings SEK M 398 476 1 723 1 336
------- 12 months -------
2009 2008
Jan-Dec Jan-Dec
Average number of full-time employees, period 5 096 4 861

*calculated on result attributable to equity holders of the parent company

Key ratios per share before dilution

------- 3 months -------- ------- 12 months -------
2009 2008 2009 2008
Oct-Dec Oct-Dec Jan-Dec Jan-Dec
Operating revenues, SEK 12,18 52,34 63,98 164,79
Earnings before tax, SEK 1,49 10,04 2,26 -6,84
Net income, SEK 1,13 9,30 5,99 -7,81
Cash Earnings, SEK 2,47 11,80 16,75 33,13
Average number of shares before dilution, 000s * 161 356 40 333 102 863 40 324
Average number of shares after dilution, 000s * 161 373 40 350 102 880 40 341
2009 2008
Dec. 31 Dec. 31
Equity, SEK ** 37,86 54,47
Share price, end of period, SEK* 35,80 18,65
Number of shares on the closing
date (reduced by own holding), 000s **
161 356 40 334
* Adjusted for reversed split 4:1

** Calculated on equity attributable to equity holders of the parent company

Parent company

------- 12 months -------
Income statement 2009 2008
SEK M Jan-Dec Jan-Dec
Revenues 19 21
Earnings before tax 1 235 -1 871
Net Income 1 493 -1 574
Balance sheet 2009 2008
SEK M Dec. 31 Dec. 31
Non-current assets 12 241 12 587
Current assets 2 829 1 140
TOTAL ASSETS 15 070 13 727
Equity 4 631 1 494
Untaxed reserves 721 929
Provisions 23 18
Non-current liabilities 7 590 10 342
Current liabilities 2 105 944

TOTAL EQUITY AND LIABILITIES 15 070 13 727

Definitions

Average equity

Based on the average of equity at the beginning and the end of the period for each quarter.

Average number of shares for the period

Calculated as an average number of outstanding shares on a daily basis after redemption and repurchase.

Cash Earnings per share

Cash earnings divided by the average number of shares for the period.

Cash Earnings

Net income for the year plus re-entered depreciation and amortization plus re-entered impairment loss

Debt/equity ratio

Interest-bearing net debt divided by equity.

Direct return (%)

Dividend for the fiscal year divided by the share price at the end of the period multiplied by 100.

Earnings before tax per share

Earnings before tax for the period divided by the average number of shares for the period.

EBIT

Operating income after depreciation, amortization and impairment loss.

EBITDA marginal (%)

EBITDA divided by operating revenues multiplied by 100.

EBITDA

Operating income before depreciation, amortization and testing of goodwill.

Equity per share

Equity per share divided by the number of shares at the end of the period after redemption, repurchase and share issue.

Equity/assets ratio (%)

Equity divided by the balance sheet total multiplied by 100.

Interest-bearing net debt

Interest-bearing liabilities plus interest-bearing provisions less interest-bearing assets, excluding the market value of interest swaps.

Interest-bearing net debt/EBITDA

Interest-bearing net debt divided by EBITDA.

Operating cash flow

Cash flow from operations and cash flow from investments excluding company acquisitions/divestments.

Operating revenues per share

Operating revenues divided by the average number of shares for the period.

Organic growth

The change in operating revenues for the period adjusted for currency effects, changed publication dates, publication compensation, changed bundling methods, acquisitions and divestments.

P/E ratio

Share price at the end of the period divided by earnings per share for the period.

Return on equity (%)

Net income for the last 12 months divided by average equity multiplied by 100

Total operating cost

Production-, sales-, marketing-, administration-, product- and development costs excluding depreciation, amortization and impairment.

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