EIH Ltd — Regulatory Filings 2021

Jul 30, 2021

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CIN:L55101WB1949PLC017981

CORPORATE OFFICE: 7 SHAM NATH MARG, DELHI -110054, INDIA / TELEPHONE: +91-11-23890505/ WEBSITE: WWW.EIHLTD.COM

30[th] July 2021

The National Stock Exchange of India Limited Exchange Plaza, 5thFloor Plot No..C/1, G Block Bandra Kurla Complex Bandra(E) Mumbai – 400 051. Code: EIHOTEL	BSE Limited Corporate Relationship Dept. 1stFloor,New Trading Ring Rotunda Building Phiroze Jeejeebhoy Towers Dalal Street,Fort, Mumbai-400001 Code:500840

SUB: SUBMISSION OF PRESENTATION TO INVESTOR / ANALYSTS

Dear Sir / Madam,

Pursuant to Regulation 30(6) of SEBI (Listing Obligation and Disclosure Requirement) Regulation, 2015 (Listing Regulations), please find enclosed the copy of the presentation to be circulated to Investor / Analysts in respect of the Audited Financial Results (Standalone and Consolidated) of the Company for the First Quarter ended 30[th] June 2021.

Kindly take the above in your records and host in your website.

Thanking you,

Yours faithfully

For EIH Limited

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S.N. Sridhar Company Secretary

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Investors’ Conference Call Quarter ended June 2022 | Q1FY22

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Classification | External
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Industry Outlook

Classification | External

Source: HVS Anarock

Impact of the global pandemic on travel industry

Trends in India Hospitality

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I N D U S T R Y EIH RevPAR	ADR 17-19% 2-4% 4-6% 22-24% Occupancy 10-12pp 3-5pp 18-20pp 17-19pp RevPAR 78-80% 22-24% 149-151% 21-23% Y-o-Y Jun 2021 May 2021 Apr 2021 Mar 2021 EIH Limited 270% 37% 244% 16% Domestic Properties 383% 75% 376% 1%*

Classification | External

*** Domestic properties represents all hotels include managed properties**

1

Impact of the global pandemic on travel industry

Key Highlights

Domestic air traffic increased by over 47% in Jun 2021 compared to May 2021 as travel restrictions started easing across states in India because of the declining COVID cases in the country.

2

3

4

Hotel occupancy in all the major cities witnessed a m-o-m increase with the revival in leisure travel. Mumbai observed the highest occupancy (51-53%) in Jun 2021, followed by New Delhi (39-41%), primarily driven by staycation and weekend businesses. Hotel stocks are seeing an upward trend due to the increasing positivity towards the sector. Brand openings & signings by properties have increased marginally in H1 of 2021 compared to last year.

Source: HVS Anarock

Classification | External

Our Outlook Endure Revitalize Flourish

Classification | External

ENDURE Robust Balance Sheet | Sharp Post COVID Recovery

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Classification | External

Robust Balance Sheet

NET WORTH

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2,919 2,926
2,816 2,855 2,833
31st 31st 31st 31st 30th
March March March March June
2018 2019 2020 2021 2021
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STRONG ASSET BASE TOTAL DEBT
471
2,979 3,024 3,035 429 415
379
2,524
2,464
278
31st 31st 31st 31st 30th 31st 31st 31st 31st 30th
March March March March June March March March March June
2018 2019 2020 2021 2021 2018 2019 2020 2021 2021
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Our Balance Sheet strength have helped in controlling the finance costs and obtain lowest interest rates from bank. Weighted Average Cost of Debt as on 30[th] June 2021 was 7.51%, i.e. reduction by 61 bps in last one year

Classification | External

RevPAR Recovery impacted due to second wave of COVID-19

Oberoi Leisure has recovered to match Jun’20 RevPAR in Jun’21

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100%
Recovery Recovery
90% after 1 [st] after 2 [nd]
wave wave
80%
70%
60%
50%
40%
30%
20%
10%
0%
Q1 FY21 Q2 FY21 Q3 FY21 Q4 FY21 Apr'21 May'21 June'21
Oberoi Leisure Oberoi Metro Trident Metro Trident Leisure Trident City Others
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Q1FY22 witnessed decline in RevPAR due to second wave of COVID-19.

However, steep recovery is being witnessed from June 2021 onwards

Classification | External

Hotels | Recovery in Domestic Properties

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82%
75%
72% 70%
62%
59%
Occupancy
48%
44% 43%
27% 27%
11%
Jan Feb Mar Apr May Jun
13,727
12,995
12,657
10,293
9,497 9,308
9,373
8,821 8,881 8,728
ARR
7,220
6,787
Jan Feb Mar Apr May Jun
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9

Classification | External

ARR & Occupancy Trends: India

Hotels | Quarterly ARR Movement | Including Managed Properties

|Hotels ||Quarterly ARR Movement | Including Managed Properties|Quarterly ARR Movement | Including Managed Properties|Quarterly ARR Movement | Including Managed Properties|Quarterly ARR Movement | Including Managed Properties|Quarterly ARR Movement | Including Managed Properties|Quarterly ARR Movement | Including Managed Properties|Quarterly ARR Movement | Including Managed Properties|
|---|---|---|---|---|---|---|---|
||
ARR | Q1 FY22
ARR | Q1 FY21
ARR | Q1 FY20|||||||
||24,184
20|||||||
||64
20,9|||||||
||15,7

665
|||||||
||8,940

3


,778
9,848


23
11,
973

8,439
5
9,727|||||||
||4,058
5,09
4,432
4,543
7
3,809
4,367
4,665
,328
6,5
6,
4,065

5,64|||||||
||2|||||||
|Occ %|Oberoi Leisure|Oberoi Metro|Trident City|Trident Leisure|Trident Metro|Others|Total|
|Q1 FY22|19%|17%|25%|12%|28%|34%|22%|
|Q1 FY21|1%|6%|9%|1%|11%|1%|7%|
|Q1 FY20|46%|58%|64%|68%|73%|62%|64%|

Classification | External

High on ARR and RGI – Brand Promise of being the best.

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RGI improved from 120% pre-pandemic, to 130% in July 2021.

Continue to maintain ARR premium, while driving higher RPD.

Oberoi and Trident Hotels perform better than the industry, while maintaining Brand Premium and Revenue Generating Index

Classification | External

REVITALIZE

Leaders in Health and Safety | Process Efficiency | Automation | Rationalization of Fixed Costs | Environmental consciousness

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Classification | External

Leaders in Health & Safety

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Platinum rating for all hotels by Bureau Veritas

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Editor’s Choice Award Best Safety and Hygiene Protocols

Classification | External

Process Efficiency | The Oberoi Centre of Excellence | Milestones achieved

• Procurement Financial Planning & Analysis Tax Compliances

• • PRODUCT STANDARDIZATION • AUTOMATED BUDGETARY CONTROLS • TIMELY RETURN FILING • PRICE RATIONALIZATION • MIS STANDARDISATION/CENTRALISATION • TIMELY TAX PAYMENTS • ECONOMIES OF SCALE • CLEAN MASTER DATA • MONTHLY GSTR RECONCILIATION • CONSOLIDATION • VALIDATION OF VENDOR MASTER • GST RATIO STANDARDIZATION • TRANSPARENCY • VALIDATION OF PAN/ TDS SECTIONS • MONTHLY 2A RECONCILIATION • TECHNOLOGY & DIGITIZATION • CENTRAL DATA EXTRACTION • E-AUCTIONS 13 Units managed by TOCE received • VENDOR PORTAL Certificate of Appreciation from Ministry of Finance for prompt filing of

• • OPTIMIZED P2P CYCLE returns during financial year ended 31[st] March 2021

Classification | External

Process Efficiency | The Oberoi Centre of Excellence | Milestones achieved

Accounts Receivable Accounts Payable

Financial Closing

• TIMELY BILLING • TIMELY PAYMENTS • QUICKER MONTHLY CLOSURE

• • DEDICATED SPOC • VENDOR PORTAL • EARLIER STATUTORY FINALISATION • CUSTOMER SATISFACTION • ONLINE BILL SUBMISSION • CENTRAL DATA EXTRACTION • DAILY SETTLEMENT • DEDICATED SPOC • AUTOMATED BANK RECONCILIATION • TDS RECONCILIATION • VENDOR SATISFACTION • CENTRALISED CAPITALISATION • ROBUST FOLLOW UP • DIGITAL DOCUMENTS • AUTOMATED RELATED PARTY DISCLOSURES

• • EFFICIENT RECOVERY • STANDARDISED FINANCIALS • SEAMLESS CONSOLIDATION

Classification | External

Process Efficiency | The Oberoi Centre of Excellence | Milestones achieved

Income Audit

Dashboarding & Data Analytics

Treasury

• STANDARDISED PROCESSES

• UNIFORMITY IN REPORTING

• REAL-TIME DYNAMIC DASHBOARDS

• • FULLY STANDARDIZED MIS

  • CENTRALISED ONLINE BANKING

  • DAILY FUND MONITORING

• STRONG INTERNAL CONTROL •

• • REAL TIME TRACKING • MIS EFFECTIVENESS

• INTEGRATED DATA FLOW

• EFFICIENT INVESTMENTS

• COST-EFFECTIVE DEBT

• PAPERLESS ENVIRONMENT

• KPI MONITORING

• CENTRALISED BANK GUARANTEES

• AUTOMATED CHECKS • CENTRALISED REPORTING

Classification | External

Financial Agility | Significantly enhanced operational efficiencies

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-66%
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100.0
80.0 -40%
-38%
-37%
60.0
-27%
-22%
40.0
20.0
-9%
- 0%
Consumption Of Other Consumables Rent Power & Fuel Repairs incuding Advertisement, Payroll & Related
Provisions, Wines & replacement Publicity & Other (incl. TPC)
Others Promotional
Q1 FY22 Q1 FY21 Q1 FY20 % Decrease
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Efforts towards implementing efficient cost structure through rationalization of human capital (~24% reduction in executive & staff from June 2019 to June 2021 for the group) and technological advancements have resulted into sustainable savings in fixed expenses

Classification | External

Multiskilling

Benefits

PEOPLE Rotation of job profile Progression to senior positions within the company or outside Increased employee satisfaction GUESTS

Exceptional guest service encouraged by a culture of multi-functionality

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COMPANY

People efficiencies Talent development with new knowledge and skills

18

Classification | External

Automation

Document Storing, managing and tracking of digital documents in an efficient manner ensuring easy retrieval Management System of information as and when required and significant reduction in use of paper.

End-to-end visibility of processes besides real-time tracking of the status of progress. Has also established strong internal controls through effective delegation of authority - raising of PR/PO, Workflow based acknowledgement of receipt of goods/services, invoice booking, payment processing, vendor processes onboarding, reimbursement of individual expenses, approval and procurement of capex, to name a few.

Usage of system tools for consolidation, thereby enabling timely reporting of financial numbers at Seamless consolidation more frequent intervals, both at a legal entity level as well as group level. Simultaneously obviates the chances of human errors inherent in a manual consolidation process.

Classification | External

Automation

Repetitive tasks being done by software technology, thereby saving valuable human effort and Robotics time and simultaneously reducing the chances of errors and frauds.

Complete switchover to the online mode of banking, thus saving valuable time and providing 100% online Banking complete mobility to authorisers, thereby ensuring that payments are never held up due to availability of authorisers.

Information Integration amongst the various tools and softwares we use, viz., Opera, Micros, SAP, Salesforce, Integration NewGen, Ecobillz, Qlik, thereby ensuring accurate and timely reporting of data.

Classification | External

Reducing our Carbon Footprint | Energy Conservation

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The The
Oberoi Oberoi
Vanyavilas Udaivilas
0.4 MWp 1.0 MWp
Trident Trident
Agra Udaipur
0.6 MWp 1.0 MWp
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Commissioning of Solar Plants

• Solar Plants with a capacity of 3.0 MWp are being commissioned

• Expected to generate 4.2 mn units p.a. thereby reducing the carbon footprint

• Annual estimated cost reduction of ~86% at hotels where solar plants are being commissioned

Hotels/units consuming Renewable Energy

• •

• The Oberoi Gurgaon Trident Udaipur

• •

• Trident Gurgaon The Oberoi Bengaluru

• • • The Oberoi Vanyavilas Trident Bandra Kurla

• • • The Oberoi Udaivilas Trident, Chennai

• • • Trident Agra OFS, Chennai

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Classification | External

Partnership with Energy Efficiency Services Limited (EESL)

The Oberoi Group has signed a Memorandum of Understanding (MoU) with Energy Efficiency Services Limited (EESL). With this partnership, EESL, through its nationwide network, will collaborate with all Oberoi Hotels & Resorts to evaluate opportunities for saving energy and lowering emissions. EESL will recommend select energy programmes from its portfolio with proven track records of successful implementation.

Additionally, as a part of The Oberoi Group’s efforts towards sustainability, tailor-made energy efficiency initiatives for each of its hotels and resorts will be executed. EESL will provide technical support and extend its procurement advantage through its partners across the energy sector. The potential energy efficiency measures will include lighting, electric motors and pumps, air-conditioning, ventilation systems, indoor air quality systems and electric vehicles, along with charging infrastructure.

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Classification | External

Keeping it Clean

Oberoi Hotels and Resorts continue to follow highest standard of health, hygiene and safety of our guests and employees in keeping with WHO guideline.

Demonstrated by implementation of the state of the art technology to ensure guests are able to experience pollution free clean air at The Oberoi, New Delhi.

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Real-time update on AQI (PM2.5) of rooms as compared to London and New York. As per WHO recommendation, PM 2.5 less than 50 is considered to be healthy.

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23

Classification | External

Water Hygiene – environment friendly disinfection system

Installation of centralized ultra-violet disinfection system for domestic water systems

• All hotels have a centralized ultra-violet water disinfection These based are

• system. microprocessor systems operational round the clock to ensure water hygiene.

• The UV systems are environment friendly as they have offset our consumption and dependence on oxidizing disinfection chemicals like chlorine.

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Classification | External

Waste Water Treatment – recycling of used water

Installation of modern waste water treatment plants

• All hotels have sewage and waste water treatment plant that enables us to treat the used water to high grade recyclable quality treated water.

• The treated water is recycled for use in irrigation of our gardens and lawns, air-conditioning cooling towers and flushing systems where excess is available.

• The recycling of used water not only reduces our usage of fresh water but also helps in conserving ground water resources and municipal water resources where in use.

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Classification | External

Environment friendly water heating systems

Installation of Heat Pumps replacing fossil fuel based water heating boilers

• Several hotels now utilize high efficiency electrically operated Heat Pumps to heat swimming pool and domestic water.

• As well as having high thermal efficiency Heat have also reduced our on

• Pumps dependence fossil fuels like diesel, gas and cut down carbon emissions.

• The Oberoi Rajvilas, The Oberoi Vanyavilas, Trident Chennai, The Oberoi New Delhi, The Oberoi Gurgaon and Maidens hotel utilize heat pumps.

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Classification | External

Boosting confidence in travel by vaccination drive

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Classification | External

FLOURISH

Leadership in Domestic Leisure | Food & Beverage | Alliances | Guest Recognition

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Classification | External

Oberoi Leisure | Outperforming Expectations

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Q4FY21
FY20 Q4FY20 [Q3FY20]
Q1FY20
Q3FY21
Q2FY20
FY21
Q1FY22
Q2FY21
Q1FY21
ARR
Occupancy
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List of Oberoi Leisure Properties

The Oberoi Udaivilas The Oberoi, MV Vrinda The Oberoi Vanyavilas The Oberoi Rajvilas The Oberoi Cecil, Shimla Wildflower Hall, Shimla The Oberoi Amarvilas The Oberoi Sukhvilas

Oberoi Leisure Resorts have started outperforming normalized year performance as well as surpassing the corresponding quarter performance

Classification | External

RevPAR Recovery | Domestic Properties

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10524
9977
Yr. 2021 – a year
of sharper
recovery
4542 3887 88% 4490
4032
3898
3023
3853
229% 2387 2369
1945
1686
1155
726 771
399 482
410
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
RevPAR [Y2021] RevPAR [Y2020]
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wave. Q1FY22 witnessed sharper recovery in RevPAR as compared to 1[st]

Classification | External

RevPAR Recovery | Oberoi Leisure Properties

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20,342 [21,098]
Yr. 2021 – a year
of sharper
15,612
recovery
14,195 14,172
13,670
77%
13,196
10,734
10,246
8,005 7,899
602%
4,892
3,508 [4,583]
1,911
1,141
613
70
554
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
RevPAR [Y2021] RevPAR [Y2020]
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wave. Q1FY22 witnessed sharper recovery in RevPAR as compared to 1[st]

Classification | External

RevPAR Recovery | Oberoi Metro Properties

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11,693
10,626
3,412
3,143
2,847
2,564
2,106
1,756 1,902 1,952
2,790 1,490
872 767 1,011
582 574
539
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
RevPAR [Y2021] RevPAR [Y2020]
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wave. Q1FY22 witnessed sharper recovery in RevPAR as compared to 1[st]

Classification | External

RevPAR Recovery | Trident Metro Properties

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8,095 [8,444]
3,022
2,396 [2,633]
2,178
1,466 1,576 1,469 1,640
2,191 1,274
646 565 630
499 537
449
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
RevPAR [Y2021] RevPAR [Y2020]
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wave. Q1FY22 witnessed sharper recovery in RevPAR as compared to 1[st]

Classification | External

F&B Revenue | Hotels | Domestic Properties

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41.1 70 Cr
60 Cr
50 Cr
374%
40 Cr
17.4 17.8
30 Cr
20 Cr
8.7
5.8
4.3 10 Cr
2.2 2.2
0 Cr
Apr May Jun Q1 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Y 2020 Y 2021
Q1 FY22 Q1 FY21
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The focus on Food & Beverage Revenue continues.

Classification | External

O&MO Alliance strengthening brand imagery

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Alliance with luxury brand MO leading to enhanced brand imagery across the world

Classification | External

Creating brand awareness

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Fortune, April 2021

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ET , June 2021

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Fortune, May 2021

Enhanced media visibility to drive top of mind recall for consumers

Classification | External

Classification | External

STANDALONE P&L	QTR 1	QTR 1
Figures in Rs. Crores rounded to nearest first decimal	FY22(Actual)	FY21(L.Y.)	Variance %
Revenue from Operations	79.3	28.4	179%
Other Income	10.9	10.0	9%
TOTAL REVENUE (A)	90.2	38.4	135%
Consumption	14.1	5.0	183%
Employee Benefits	88.9	96.2	(-) 8%
Power, Fuel & Light	15.6	11.6	35%
Administrative & Other Expenses	57.9	41.0	41%
TOTAL EXPENDITURE (B)	176.5	153.8	15%
EBITDA = (A) – (B)	(86.3)	(115.4)
Less:Depreciation & Amortization	28.5	31.0	(-) 8%
EBIT	(114.8)	(146.4)
Less: Finance Costs	7.8	11.0	(-) 30%
PBT	(122.6)	(157.4)
Less: Exceptional Items - Loss	0.0	0.0
Less: Tax including Deferred Tax	(29.5)	(39.2)
PAT	(93.1)	(118.2)

Cl ~~assification | External~~

Cl	CONSOLIDATED P&L	QTR 1	QTR 1
	Figures in Rs. Crores rounded to nearest first decimal	FY22(Actual)	FY21(L.Y.)	Variance %
	Revenue from Operations	96.0	29.7	223%
	Other Income	14.7	14.9	(-) 1%
	TOTAL REVENUE (A)	110.7	44.6	149%
	Consumption	15.4	5.3	191%
	Employee Benefits	91.2	97.4	(-) 6%
	Administrative & Other Expenses	90.8	67.9	34%
	TOTAL EXPENDITURE (B)	197.4	170.6	16%
	EBITDA = (A) – (B)	(86.7)	(126.0)
	Less:Depreciation & Amortization	31.7	34.2
	EBIT	(118.4)	(160.2)
	Less: Finance Costs	9.1	12.6
	PBEIT	(127.5)	(172.8)
	Share of net profit of associates and joint ventures	(17.3)	(21.9)
	Less: Exceptional Items – Loss	0.0	0.0
	Less: Tax including Deferred Tax	(30.5)	(42.6)
	PAT ~~assification	External~~	(114.3)	(152.1)

EIH Limited | BusinessFootprint Quarter ended June 2021

Classification | External

Corporate Structure

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Hotel Business
EIH Limited Non Hotel Business
Within EIH
Mumtaz Hotels Mashobra Resort EIH Associated Hotels
EIH International Ltd 13 Hotels + Luxury Cruiser
Limited Limited Limited
 The Oberoi  The Oberoi, New Delhi  Wildflower Hall, Shimla
Amarvilas  The Oberoi, Mumbai  The Oberoi Rajvilas
EIH Holdings Ltd  The Oberoi Cecil
 The Oberoi, Bangalore  Trident Chennai
 The Oberoi, Bali  The Oberoi Grand  Trident Bhubaneswar
 The Oberoi, Lombok (Managed by EIH)  The Oberoi Udaivilas (Managed by EIH)  Trident Agra
 The Oberoi, Mauritius  The Oberoi VanyavilasTrident, Nariman Point, Mumbai  Trident JaipurTrident Udaipur
 The Oberoi, Sahl Hasheesh, Egypt  Trident, Bandra Kurla, Mumbai  Trident Cochin
 Motor Vessel Vrinda
Managed Hotels:  Maidens Hotel, Delhi (All hotels managed by EIH)
 The Oberoi, Dubai Managed by EIH :
 The Oberoi Beach Resort Al Zorah  Trident, Gurgaon
 The Oberoi Gurgaon
 The Oberoi Zahra (Nile Cruiser)  The Oberoi Sukhvilas
 The Oberoi Marrakech  Trident Hyderabad
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EIH Flight Services
Other Businesses (Within EIH) Mercury Car Rentals (P) Limited
Limited, Mauritius
OFS & OAS Business EIH Printing Press Air Charter Services OFS, Mauritius Car Rental Business (Joint Venture with
Avis, Europe)
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Hospitality and Travel focused business model

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Classification | External

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HOTELS IN INDIA
Shimla in the Himalayas
New Chandigarh
Trident,
Gurgaon
Trident, Agr a
Trident,
Jaipur
Jaipur
Resort,
Trident, Ranthambhore
Udaipur Udaipur
Kolkata
Mumbai
Trident Trident, Trident,
, Bandra Nariman Bhubaneswar
Kurla Point
Trident,
Hyderabad 33 Hotels and Resorts
in 7 countries.
Trident,
Chennai
Trident,
Cochin Where the
Luxury Kerala
Cruiser
Guest is Everything.
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Classification | External
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OBEROI HOTELS & RESORTS AROUND THE WORLD

The Oberoi Philae, Luxury Nile Cruiser, River Nile, Egypt The Oberoi Beach Resort, The Oberoi Zahra, Al Zohra The Oberoi, Marrakech Luxury Nile Cruiser The Oberoi, Dubai The Oberoi Beach Resort, Sahl Hasheesh, Egypt The Oberoi Madina The Oberoi Beach Resort, Bali The Oberoi Beach Resort, Lombok The Oberoi Beach Resort, Mauritius

Classification | External

THANK YOU

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Classification | External