Remuneration Information • Apr 17, 2024
Remuneration Information
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Report on the Remuneration Policy (2024-2026) and remuneration paid in 2023 of doValue S.p.A.
DRAFTED PURSUANT TO: ART. 123-TER OF THE CONSOLIDATED LAW ON FINANCE, AS UPDATED BY ITALIAN LEGISLATIVE DECREE NO. 49/2019 AND ART. 84-QUATER AND SCHEDULES NO. 7, 7-BIS AND 7-TER OF ANNEX 3A OF THE REGULATION ADOPTED BY CONSOB RESOLUTION NO. 11971 OF 14 MAY 1999 ET SEQQ., IN IMPLEMENTATION OF ITALIAN LEGISLATIVE DECREE NO. 58 OF 24 FEBRUARY 1998.


Registered office: Viale dell'Agricoltura, 7 – 37135 Verona Share capital € 41,280,000.00 fully paid-up
Parent Company of the doValue Group Registered in the Company Register of Verona, Tax I.D. no. 00390840239 and VAT registration no. 0265994023 www.dovalue.it

| LETTER FROM THE CHAIRMAN OF THE APPOINTMENTS AND REMUNERATION COMMITTEE TO THE SHAREHOLDERS |
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|---|---|---|
| HIGHLIGHTS OF THE REMUNERATION POLICY FOR THE PERIOD 2024-2026 |
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| FIRST SECTION: 2024-2026 REMUNERATION POLICY OF DOVALUE S.P.A. |
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| 1 GENERAL INFORMATION 1.1 INTRODUCTION 1.2 RELEVANT REGULATORY FRAMEWORK 1.3 THE NEW GROUP STRUCTURE AND MEDIUM-LONG TERM STRATEGY: THE REMUNERATION POLICY IN SUPPORT OF THE BUSINESS PLAN, WITH A VIEW TO SUSTAINABILITY 1.4 PEOPLE STRATEGY 1.5 SHAREHOLDERS' MEETING AND UPDATING OF THE REMUNERATION POLICY 1.6 NEWS SUMMARY REGARDING THE 2024 - 2026 REMUNERATION POLICY |
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| 2 THE REMUNERATION POLICY GOVERNANCE PROCESS 2.1 SHAREHOLDERS' MEETING 2.2 BOARD OF DIRECTORS 2.3 APPOINTMENTS AND REMUNERATION COMMITTEE |
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| S | 2.4 GROUP CHIEF EXECUTIVE OFFICER (GROUP CEO) 2.5 GROUP HUMAN RESOURCES FUNCTION 2.6 OTHER FUNCTIONS INVOLVED |
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| T N E T |
3 REMUNERATION POLICY 3.1 REMUNERATION POLICY FEATURES 3.2 REMUNERATION POLICY RECIPIENTS 3.3 REMUNERATION OF THE MEMBERS OF THE BOARD OF DIRECTORS 3.3.1 DIRECTORS NOT HOLDING SPECIAL OFFICES 3.3.2 THE CHAIRMAN OF THE BOARD OF DIRECTORS 3.4 REMUNERATION OF THE BOARD OF STATUTORY AUDITORS 3.5 GROUP CEO 3.5.1 VARIABLE REMUNERATION OF THE GROUP CEO 3.5.2 PAYMENTS ENVISAGED IN THE EVENT OF TERMINATION OF OFFICE OR END OF MANDATE FOR THE OFFICE OF CHIEF EXECUTIVE OFFICE 3.6 EXECUTIVES WITH STRATEGIC RESPONSIBILITIES (DIRS) 3.6.1 SHORT-TERM INCENTIVE PLAN: MBO 3.6.2 LONG-TERM VARIABLE REMUNERATION: LTI 3.6.3 PAYMENTS ENVISAGED IN THE EVENT OF EARLY TERMINATION OF THE OFFICE OF EXECUTIVES WITH STRATEGIC RESPONSIBILITIES 3.7 BAN ON HEDGING STRATEGIES |
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| N O C |
SECOND SECTION: REPORT ON REMUNERATION PAID IN 2023 1 INTRODUCTION 2 SUMMARY OF THE HIGHLIGHTS OF THE 2023 FINANCIAL YEAR 3 APPOINTMENTS AND REMUNERATION COMMITTEE 4 REMUNERATION PAID IN 2023 4.1 REMUNERATION PAID TO CORPORATE BODIES 4.2 REMUNERATION APPROVED FOR THE BOARD OF DIRECTORS 4.3 REMUNERATION APPROVED FOR THE BOARD OF STATUTORY AUDITORS AND SUPERVISORY BODY 4.4 ECONOMIC RESULTS AND ACTIVATION OF THE GROUP THRESHOLDS 4.5 REMUNERATION OF THE CHIEF EXECUTIVE OFFICER OF THE DOVALUE GROUP 4.6 REMUNERATION FOR EXECUTIVES WITH STRATEGIC RESPONSIBILITIES 4.7 ENTRY BONUSES AND TERMINATION OF OFFICE BENEFITS 5 ANNUAL CHANGE IN REMUNERATION AND COMPANY PERFORMANCE 6 CONSOB QUANTITATIVE TABLES |
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Dear Shareholders,
I am pleased to present doValue's "Report on the 2024-2026 Remuneration Policy and on the remuneration paid 2023" (hereinafter also "the Report"), which will be submitted for approval to the Shareholders' Meeting of 26 April 2024.
The year 2023 was a very intense year for events and changes. The year ended with a drop in revenues of 13% to €485.7 million and an EBITDA (formerly NRI) reduced by 11.4% to €178.7 million. These results reflect a challenging market environment for operators in the non-performing loan management sector. On the one hand, new business opportunities have contracted due to the decrease in NPL generation and the reluctance of banks to sell NPLs on the market, thanks to their sound balance sheets, and on the other, the increase in interest rates has had a negative impact on the volume of real estate transactions, essential for the company's debt recovery.
The year 2023 also saw a top level change in the Company, due to the previous CEO's decision to leave office last April. Unanimously confirmed on 3 August 2023, the appointment of Manuela Franchi as Group Chief Executive Officer represents, in this sense, the start of a new course for the doValue Group, highlighted by the strategic development guidelines of the 2024-2026 Business Plan.
The Company was therefore able to confirm its considerable resilience, limiting the drop in EBITDA, maintaining a stable percentage profitability and a financial leverage level below the 3.0x (2.7x) threshold. The Company has also strengthened its attention to costs, further structuring its rationalisation process, as will be evident in the new Business Plan.
To date, Management is confident about a recovery in NPL transactions, although not one in line with historical values, believing, among other things, that the current high interest rates and inflation levels will affect the financial situation of households and businesses. In view of this scenario, doValue aims to consolidate its strategic position in the sector, adapting its business development structure to a market characterised by smaller and more frequent transactions but, above all, the company is committed to diversification, developing new business lines and increasing revenues in related sectors, which already represent about one third of turnover.
The Remuneration Policy for the 2024-2026 three-year period was prepared with the aim of aligning the overall remuneration strategy for the Group Chief Executive Officer and the other Executives with strategic responsibilities with the long-term objectives and interests of shareholders, investors and the broadest stakeholders, taking into account market practices and the reference regulatory framework. The new policy complies with the Corporate Governance Code of the "Corporate Governance Committee" and complies with the provisions of the Issuers' Regulations. In particular, the Remuneration Policy, which will be submitted to the binding vote of the Shareholders' Meeting of 26 April 2024, introduces important new elements, also outlined in consideration of the feedback received from shareholders with reference to the previous policy:
The Director who holds the office of Chairman is recognised the payment of a short-term variable remuneration in monetary form, as established by the Board of Directors, with the opinion of the Appointments and Remuneration Committee of the Company. This is in consideration of the contribution that the Chairman may make to the implementation of the business strategy.
In addition to the elements described, further improvements were made to the annual incentive system objectives scorecard, in order to reflect the challenges posed by the new plan time frame.
The Remuneration Policy is an essential part of the Group's strategy, aimed at incentivising the achievement of business objectives and reaching results in line with stakeholders' expectations.
The Report on the 2024 - 2026 Remuneration Policy and on the Remuneration Paid in 2023 was approved by the Board of Directors on 20 March 2024 and will be submitted to the Shareholders' Meeting in compliance with the provisions of art. 123-ter of the Consolidated Law on Finance.




Defined following a benchmark analysis carried out with respect to a peer group of comparable companies through WTW. For the 2024-2026 mandate, the fixed amount of total remuneration is €800,000, of which €400,000 fixed remuneration as Group Chief Executive Officer and €400,000 fixed remuneration as General Manager Corporate Functions.
Correlated to the responsibility of the position and the required expertise.
• Objectives:
60% related to economic, financial and sustainability objectives (Group EBITDA, region/country EBITDA Cost reduction, Cash Flow, Employee Engagement and ESG Rating)
40% related to individual objectives (specific responsibilities and expressed leadership)



In the event of resignation or termination of the office of Group Chief Executive Officer as a "good leaver", the agreement defined to regulate the economic aspects provides for a severance indemnity equal to 24 months of total remuneration, to be calculated taking as reference the combined Gross Annual Salary and Fixed Remuneration received at the date of termination, plus the average of bonuses and the short-term variable remuneration paid in the 36 months before the date of termination of the relationship (or shorter period, where the term of office has lasted less than three years). In order to preserve the commercial value of the Group, a non-competition and non-solicitation commitment was also defined for a predetermined time period against a remuneration equal to 50% of the amount actually paid in Gross Annual Salary and Fixed Remuneration in the last 12 months before the start date of the aforementioned commitments (the non-competition period is 6 months, without prejudice to the non-solicitation commitment for 12 months). In the event of termination of the Office/Employment Relationship as Bad Leaver, or all cases other than those of Good Leaver, including, by way of example, cases of withdrawal or revocation of the Relationship by the Company for just cause or for reasons of a disciplinary nature ("subjective justification") or voluntary resignation, the CEO loses any right to variable remuneration not yet paid.
In the event of early termination of the office and/or employment contract, it is possible to define agreements that regulate the related economic aspects. The amount defined as part of these agreements, as severance pay, is in line with local legal obligations and may not in any case exceed a maximum of 24 months of total gross remuneration, calculated on the basis of the last fixed remuneration and the short-term variable remuneration average (where required by law) for the previous three years.


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This Report, drawn up in compliance with art. 114-bis and art. 123-ter of the "Consolidated Law on Finance", updated by Italian Legislative Decree 49/2019, and with art. 84-quater and annexes of the "Issuers' Regulations", updated in December 2020, illustrates the Remuneration Policy of doValue S.p.A. (hereinafter also "doValue") and is divided into two sections:
This document is prepared in accordance with the regulations and in line with the recommendations on remuneration of the Corporate Governance Code of the "Corporate Governance Committee" of listed companies (hereinafter the "Corporate Governance Code"), published in January 2020, which doValue adheres to.
This Report (First and Second Section) was approved by the Board of Directors of doValue on 20 March 2024; in line with art. 123-ter of the Consolidated Law on Finance, the First Section - the "Report on the Remuneration Policy" - is subject to the binding vote of the Shareholders' Meeting, while the Second Section - the "Report on remuneration paid for 2023" - is subject to the advisory vote of the Shareholders' Meeting, called on 26 April 2024 to approve the financial statements as at 31 December 2023.
This Report is made available to the public at doValue's registered office and on the company's website in the Governance - Remuneration Section (https://www.dovalue.it/en/governance/remuneration), at least 21 days before the date of Shareholders' Meeting called to approve the financial statements for the year 2023, as required by current legislation.
The Information Document relating to the 2024 Remuneration Plan based on financial instruments can be found in the Governance - Remuneration Section of the doValue website.
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The Report on the remuneration policy and remuneration paid in 2023 of doValue S.p.A. is defined within the reference regulatory framework:
The objective of the Remuneration Policy is to align, in the interest of stakeholders, the remuneration systems with the corporate objectives, values and long-term strategies, while integrating effective risk management.

Our Values lead our way of working and day-to-day behaviours

shareholders by offering highstandard services to maximise the profitability through innovation and operational excellence while encouraging the sustainable development of the financial system.

Become the reference partner of our clients offering innovative products throughout the entire life cycle of loans.

The doValue Group is a leader in the management of mainly non-performing loans on behalf of banks and public and private investors. The Group has also developed a range of ancillary products, related to servicing activities, which include the collection, processing and provision of real estate and legal information concerning debtors, the provision of real estate services again connected to recovery activities (e.g. participation in auctions, REOCO, etc.) and support activities for the judicial recovery of receivables.
The doValue Group intends to continue to strengthen its leadership position in the credit servicing sector in Europe, guiding the evolution of the credit servicing industry, leveraging a unique business model:
All this with the aim of achieving, over the plan period from 2024 to 2026, a different and improved positioning in terms of:

| Undisputed leader in providing financial solutions in Southern Europe | ||
|---|---|---|
| A more diversified group with solid growth path | ||
| Best-in-class efficiency | ||
| A technologically enabled company | ||
| Keeping leadership in a stable market | ||
| A trusted and respected company | ||
| Sound capital structure | ||
| Leader in sustainability |
Submitted to the Board of Directors for approval on 14 March 2024 and introduced to the public on Capital Market Day on 21 March 2024, the new 2024-2026 Business Plan is based on the following strategic pillars:
| 1 | Client oriented approach to enhance origination and preserve core busi ness |
Strengthening of business development team & proactive approach to consolidate leadership on core business and unlock new growth opportunities Boost customer experience to sustain long-term relationships Create advisory unit for clients exploiting internal competences |
|---|---|---|
| 2 | New pocket of growth and diversification |
Expand core (credit collection) to new segments and industries New solutions beyond collections Stratetic M&A in new areas with clear growth / value creation outlook |
| 3 | Streamlined operating model to become competitive in other businesses |
Material process innovations throughout collection journey Specialisation to improve productivity Value-based outsourcing Leaner operations and optimised procured spend |
| 4 | Leader in technology and innovation |
New technological applications to enable minimum human touch Strengthened tech and analytics capabilities Extract value from data |
| 5 | Promoting and inclusive Group culture, nurturing talents and building a sustainable financial system |
New proposition for employees and investments in capabilities while evolving the organisation to fit new market context Corporate centre as catalyst of value creation with leaner governance Sustainability goals embedded into our purpose with tangible actions toward environment, people and governance |

As an integral part of the 2024-2026 Business Plan, subject of the BoD meeting of 14 March 2024, the new Sustainability objectives plan includes doValue's further developed and strengthened ESG component within the "Sustainability and Corporate Social Responsibility" strategic pillar:
| 2026 aspiration: tangible actions to promote sustainable development in the economy, favouring financial inclusion |
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|---|---|---|---|---|
| Pillars | Aspiration | Focused on 6 SDGs | ||
| For People |
doValue places people at the centre of its strategy. It's commitment to diversity, training for its employees, support for vulnerable groups and respect for human rights reinforce its link with society, along with the promotion of socially responsible practices. Enhance and promote the diversity and social inclusion of all, regardless of age, disability, race, ethnicity, origin, religion, economic or other status. |
QUALITY GENDER REDUCED EDUCATION EQUALITY INEQUALITIES |
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| For Environment |
Significantly increase the share of renewable energies in the global energy mix and achieve sustainable management and efficient use of natural resources. |
AFFORDABLE RESPONSIBLE AND CLEAN CONSUMPTION ENERGY AND PRODUCTION |
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| For sustainable Future |
Encourage the financial inclusion to maintaining the equilibrium in the financial-economic system. |
DECENT WORK AND ECONOMIC GROWTH |
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| 24 targets over the next 3 years |
The work carried out in this area has already been recognised by Sustainability rating agencies. The doValue ESG framework received an AAA rating from MSCI, a "low risk" rating from Sustainalytics and a "robust" rating from Moody's Analytics.
| The best Servicer Ratings and ESG Ratings demonstrate continuous operational excellence to the benefit of all key stakeholders |
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|---|---|---|---|---|---|---|
| Servicer Ratings | Ratings | Scope | ||||
| Fitch (Special Servicer) | Level S1- (Feb-23) | |||||
| Fitch (Special Servicer) | Strong (Feb-23) | Operating Performance | ||||
| Fitch (Primary Servicer) | Level 2+ (Feb-23) | Control Systems | ||||
| S&P (Primary Servicer) | Strong (Feb-23) | IT & Operations Human Resources |
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| Fitch (Master Servicer) | MS2+ (Feb-23) | |||||
| ESG Rating | Rating | Scope | ||||
| MSCI ESG Ratings | AAA (Feb 24) Confirmed | Environmental | ||||
| Sustainalytics | Low Risk (Oct-23) improved from Medium Risk |
Social Governance |
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| Moody's Analytics | Robust (Jul-23) |

The People strategy is based on the provision of excellent service through the development of sound and common practices, focusing on efficiency, facilitating new talent and commitment skills for the Group and encouraging the growth of the business and of people.
In addition, it promotes People-oriented initiatives to better meet business needs and contribute to the Group's development, productivity and a better organisational environment with a high level of work-related well-being.
Our doValue people are the main asset for the Group's growth. With their professionalism and expertise, they have contributed to the international development of doValue.


Deliver an excellent service through the development of robust and common practices across countries, focus on efficiency, facilitating new talent capabilities and engagement to the Group while encouraging the growth of our business and people.

To further strengthen the focus on People as a fundamental company asset, doValue has developed a People Strategy based on five pillars, represented below, which is a common line for all Group employees.


Geographic scope
Core Business
Sizing
As part of the People's Strategy, doValue's Rewarding philosophy is aimed at all Group employees, with the aim of enhancing everyone's contribution, creating an inclusive environment, where differences represent value.

The priorities described in the previous paragraph are reflected in the annual and long-term incentive plans and in the doValue leadership model.
In this scenario, the new Remuneration Policy is closely linked to the Business Plan, and is therefore submitted to the approval of the Shareholders' Meeting of 26 April 2024 for the 2024-2026 period, in line with the new Business Plan time frame.
The new Remuneration Policy aims to reward sustainable performance within the Group, encouraging the achievement of the objectives outlined in the strategic plan and strengthening the ability to retain and attract Executives with strategic responsibilities.
The Company regularly monitors market remuneration and incentive practices. The peer group used to assess the competitiveness of the remuneration levels and structure has been selected from a panel of European Listed Companies operating in businesses with similarities with doValue business portfolio and Italian Financial Institutions with complexity comparable to doValue. The following types of selection criteria have been applied:

The following Peer Group was selected: Hoist Finance, Intrum, KRUK, Anima Holding, Italmobiliare, Nexi, Banca Ifis, Banca Sistema, BFF Bank and illimity.

In conjunction with the start of the new board mandate and taking into account the feedback received from shareholders and investors, the new 2024-2026 remuneration policy was prepared with the aim of aligning with the expectations of investors and proxy advisors, also through an ongoing dialogue with investors. doValue analysed in detail the vote expressed by the Shareholders' Meeting of 2023 in order to identify the main improvements to be introduced in the new Remuneration Policy for the 2024-2026 three-year period.
In this regard, the Remuneration Policy proposed for 2024-2026 is closely linked to the Business Plan for the period, thus demonstrating commitment to long-term strategic ambition, and provides for a new remuneration package for the Group Chief Executive Officer and the adjustment of employment termination clauses for the DIRs.
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1.6 Summary of changes in the 2024-2026 Remuneration Policy
The Remuneration Policy for the 2024-2026 period was prepared in line with the new three-year Business Plan, with the aim of aligning the structure of the remuneration of the CEO and of the other DIRs with long-term objectives.
The new 2024-2026 Policy highlights the following changes:
for the GROUP Chief Executive Officer (Group CEO) , a maximum 100% incidence of the MBO with respect to the fixed remuneration (sum of Gross Annual Salary and Fixed Remuneration) and a maximum 160% incidence of the LTI Plan
for other Executives with strategic responsibilities, excluding the Control Functions (DIRs), the alignment of the short-term variable component with the long-term variable component (50/50 between MBO and LTI)

The new 2024-2026 Policy highlights the following changes:
for the GROUP Chief Executive Officer (Group CEO), a maximum 100% incidence of the MBO with respect to the fixed remuneration (sum of Gross Annual Salary and Fixed Remuneration) and a maximum 160% incidence of the LTI Plan
for other Executives with strategic responsibilities, excluding the Control Functions (DIRs), the alignment of the short-term variable component with the long-term variable component (50/50 between MBO and LTI)






The process for defining, adopting, and implementing the Remuneration Policy considers the delegations and powers assigned to the corporate bodies and the corporate functions involved.
Also for 2024 doValue was assisted by WTW in the preparation of the Remuneration Policy and in the remuneration benchmarking analyses.
The Remuneration Policy and the Report on the remuneration paid are prepared by the doValue's Board of Directors the proposal of the Appointments and Remuneration Committee and are subsequently submitted to the approval of the Shareholders' Meeting in line with the provisions of the current regulatory framework.
The policy is reviewed and submitted to the Shareholders' Meeting at least every three years. A number of Bodies and Functions are involved in this process, each according to their own areas of competence defined in accordance with the regulatory provisions, the Company's Articles of Association and internal governance model.
The role of doValue's Corporate Bodies and Corporate Functions in the process of defining, adopting and implementing the Remuneration Policy is illustrated below.

The doValue Shareholders' Meeting:
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• approves remuneration plans based on financial instruments.
The Board of Directors:
The 2024 Shareholders' Meeting will appoint the members of the Board of Directors for the 2024-2026 mandate.
The Board of Directors for the 2021-2023 mandate is composed of the following members:
| NAME | SURNAME | BOARD OF DIRECTORS |
APPOINTMENTS AND REMUNERA TION COMMITTEE |
RISK AND RPT COM MITTEE |
|---|---|---|---|---|
| Giovanni | Castellaneta | Chairman BoD | Member | |
| Manuela | Franchi | CEO | ||
| Nunzio | Guglielmino | Member BoD | Chairman | |
| Giovanni B. | Dagnino | Member BoD | Member | |
| Marella I.M. | Villa | Member BoD | Member | |
| Giuseppe | Ranieri | Member BoD | ||
| Francesco | Colasanti | Member BoD | Member | |
| Roberta | Neri | Member BoD | Member | |
| Cristina | Finocchi Mahne | Member BoD | Chairperson | |
| Elena | Lieskovska | Member BoD | Member |

In line with the provisions of art. 123-ter, paragraph 3-bis of the Consolidated Law on Finance (updated in 2019), in the presence of exceptional circumstances, on the proposal of the Appointments and Remuneration Committee, the Board of Directors may temporarily derogate the elements of the remuneration Policy described in paragraph 3.1 "Elements of the Remuneration Policy". The derogation can only be resolved by following the procedure relating to relations with Related Parties.
Exceptional circumstances means exclusively situations where the derogation from the Remuneration Policy is necessary for the purposes of pursuing the long-term interests and sustainability of the company as a whole or to ensure its ability to remain on the market.
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Composed of five non-executive members, most of whom meet the independence requirements, the Appointments and Remuneration Committee supports the Board of Directors with advisory, propositional and preliminary functions in relation to the remuneration and incentive systems.
In particular, the Appointments and Remuneration Committee:
Convened by the Chairman, the Appointments and Remuneration Committee meets whenever necessary to carry out the activities envisaged by law and by the internal regulations governing its functioning.
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The Group Chief Executive Officer:

In line with the provisions of art. 123-ter, paragraph 3-bis of the Consolidated Law on Finance (updated in 2019), in the presence of exceptional circumstances, on the proposal of the Appointments and Remuneration Committee, the Board of Directors may temporarily derogate the elements of the remuneration Policy described in paragraph 3.1 "Elements of the Remuneration Policy". The derogation can only be resolved by following the procedure relating to relations with Related Parties.
Exceptional circumstances means exclusively situations where the derogation from the Remuneration Policy is necessary for the purposes of pursuing the long-term interests and sustainability of the company as a whole or to ensure its ability to remain on the market.
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The Group's Human Resources Function collaborates with the Group Chief Executive Officer and the competent corporate functions to provide all the information necessary for the correct definition of the Remuneration Policy and the adoption of the Board of Directors resolutions on remuneration and incentives, through the following activities:
formulate proposals to revise the Remuneration Policy;
propose solutions for revising the remuneration and incentive system in terms of instruments, methods, operating mechanisms and parameters adopted by the Company.

• participates in the definition and review of the Remuneration Policy, with particular reference to the remuneration relating to members of doValue's corporate bodies, ensuring the consistency of the policy with the corporate governance structures adopted.
• promotes dialogue with investors and proxy advisors, directing and sharing with the relevant functions the feedback received and the voting guidelines
• verifies the consistency of the Remuneration Policy against the legal and regulatory compliance issues the Company is subject to.






The 2024-2026 Remuneration Policy includes the following features:
The Group Chief Executive Officer may not be the recipient of discretionary one-off payments. If this were to happen, it would be considered a derogation from the Remuneration Policy, permitted only in the circumstances and following the procedure outlined in paragraph 2.3.
The same provision applies to Executives with strategic responsibilities. With a view to attracting key talent, with the opinion of the Appointments and Remuneration Committee, the Board of Directors may define attraction bonuses with reference to Executives with strategic responsibilities, in order to attract key figures for the longterm success of the Group. The amount may not exceed the fixed remuneration, it will be deferred over time in order to ensure not only attraction but also the related retention, and be subject to malus and clawback clauses.
The following paragraphs describe in detail the Remuneration Policy and the individual elements that make it up with reference to the various recipients of the policy.
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The Remuneration Policy is differentiated for the following categories of recipients:
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The ordinary Shareholders' Meeting establishes the remuneration due to the bodies it appoints and in particular to the members of the Board of Directors. The Shareholders' Meeting may determine a total amount for the remuneration of all Directors, including those vested with special offices, to be divided among individual members according to the determinations of the Board of Directors.
The methods for dividing the responsibilities of the Board of Directors among its members are established by

resolution of the same Board. If not resolved by the Shareholders' Meeting, having consulted the Board of Statutory Auditors and the Appointments and Remuneration Committee, the Board of Directors establishes the remuneration of the Directors vested with particular offices pursuant to art. 2389, third paragraph, of the Italian Civil Code (including Directors on board committees). Specifically, the Chairman of the Board of Directors receives remuneration whose amount is consistent with the central role assigned to them, determined ex ante.
For all members of the Board of Directors, the 2021 Shareholders' Meeting defined the remuneration pursuant to art. 2389, paragraph 1, of the Italian Civil Code due to the members of the Board of Directors for the 2021-2023 mandate. For the 2024-2026 mandate, the 2024 Shareholders' Meeting will resolve the remuneration pursuant to art. 2389 paragraph 1 of the Italian Civil Code.
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The remuneration of Directors not holding special offices is composed of:
For the 2021-2023 mandate, the Shareholders' Meeting of 29 April 2021 established a total remuneration of €410,000 for Directors not holding special offices, in addition to what is described in the following paragraph for the Chairman, of which:
In light of what was established by the Shareholders 'Meeting, and taking into account the remuneration established by the Shareholders' Meeting for the Chairman of the Board of Directors, in line with the provisions of the Articles of Association on the matter and having heard the opinion of the Appointments and Remuneration Committee, the Board of Directors established the following remuneration at the meeting of 29 April 2021:
| Role | Remuneration |
|---|---|
| Non-executive director | €30,000 |
The Directors are also entitled to reimbursement of expenses incurred in the performance of their duties. It should be noted that the non-executive Directors are not recipients of variable remuneration systems. All the Directors are entitled to a D&O (Directors & Officers) insurance policy.

For the 2021-2023 mandate and in line with the relevant provisions of the Articles of Association, at the meeting held on 13 May 2021, the Board of Directors also established the additional remuneration due to directors for participation in Committees equal to:
| Role | Remuneration | ||
|---|---|---|---|
| Committee Chairman | €35,000 | ||
| Committee member | €17,500 |
In accordance with the decision-making process already described, the Board of Directors appointed for the 2024-2026 mandate will determine the remuneration for Directors' participation in Board Committees, as Chairperson or Member. It is understood that the Board of Directors may change the remuneration, if necessary, with respect to what has been resolved for the 2021-2023 mandate.
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The remuneration of the Chairman of the Board of Directors, defined in line with market practices, consists of a fixed component and a variable component of the same amount in the short term, as well as additional benefits in line with the Company's policies. The Chairman is the beneficiary of a D&O (Directors & Officers) insurance policy and, like the other Directors, is entitled to reimbursement of expenses incurred in the performance of their duties. Remuneration is resolved by the Shareholders' Meeting for the office of Chairman of the Board of Directors, pursuant to art. 2389, paragraph 1, of the Italian Civil Code;
The variable component, in monetary form, is linked to annual objectives in a fixed amount equal to the fixed remuneration and the recognition of the bonus is subject to the achievement of all the targets previously assigned. The objectives are related to the sustainable development of the business in terms of New Profitable Contracts or mandates acquired by doValue in the reference period.
The bonus is paid following a specific resolution in relation to the achievement of the annual target.
| Role | Remuneration | ||
|---|---|---|---|
| Fixed remuneration in monetary form | |||
| Chairman of the Board of Directors |
Short-term variable remuneration of the same amount as the gross annual fixed remuneration in monetary form linked to annual objectives |
The deviation from recommendation no. 29 of the Corporate Governance Code appears justified in order to guarantee the presence on the Board of Directors of important figures in the sector of interest, also at international level, who can contribute to the company mission and vision.

In line with the current regulatory framework, the Chairman abstains from voting on their own remuneration as well as from the Board discussion in this regard.
It should also be noted that, in accordance with the decision-making process already described, the Board of Directors appointed for the 2024-2026 mandate will be able to determine the remuneration pursuant to art. 2389, paragraph 3 of the Italian Civil Code for the office of Chairman of the Board of Directors. It is understood that, if necessary, the Board of Directors may change the remuneration with respect to that resolved for the 2021-2023 mandate.
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The Ordinary Shareholders' Meeting resolves the annual remuneration due to each statutory auditor in accordance with the law. This amount is fixed and invariable for the entire duration of the office. In no case may the Statutory Auditors receive forms of variable remuneration.
For the 2021-2023 mandate, the Shareholders' Meeting of 29 April 2021 defined the following remuneration on an annual basis:
| Role | Remuneration | |
|---|---|---|
| Chairman of the Board of Statutory Auditors | €60,000 (including the amount due as statutory auditor) | |
| Member of the Board of Statutory Auditors | €45,000 |
Statutory Auditors are also entitled to the reimbursement of expenses incurred in the exercise of their functions. In addition, the Members of the Board of Statutory Auditors are entitled to the following remuneration as member of the Supervisory Body established by the Board of Directors:
| Role | Remuneration | |
|---|---|---|
| Chairman of the Supervisory Body | €10,000 | |
| Member of the Supervisory Body | €5,000 |
All the Auditors are entitled to a D&O (Directors & Officers) insurance policy.
In accordance with the decision-making process already described, the Board of Directors appointed for the 2024- 2026 mandate will determine the remuneration for the Chairman or Member of the Board of Statutory Auditors and the Supervisory Body. It is understood that the Board of Directors may change the remuneration, if necessary, with respect to what has been resolved for the 2021-2023 mandate.

The remuneration of the Group Chief Executive Officer includes a fixed component, a variable component (short-term and long-term incentive), benefits and employee severance indemnity.
Closely related to the 2024-2026 Business Plan, the short and long-term variable components constitute a significant part of the CEO's pay mix in order to recognise and enhance the results achieved in a sustainable manner over time, aligning management behaviour to the corporate strategy, creating value for stakeholders.
Specifically for the new 2024-2026 mandate, the remuneration package of the CEO provides for:
It is specified that the CEO may not be the recipient of discretionary one-off payments. If this were to happen, it would be considered a derogation from the Remuneration Policy, permitted only in exceptional circumstances and following the procedure outlined in paragraph 2.2.
Benefits are also provided in line with the reference policies, in addition to D&O (Directors and Officers) insurance coverage.
_____________________________________________________________________________________________________________
The Group Chief Executive Officer is a beneficiary of the annual variable incentive plan (MBO) approved by the Board of Directors on the proposal of the Appointments and Remuneration Committee.
The MBO plan provides for an entry gate, below which no MBO payment takes place. It is represented by the achievement of at least 80% of the target value of the Group's EBITDA envisaged in the budget for the reference year.
In line with the Company's strategic drivers focused on profitable growth, technological/digital innovation and transformation, operational excellence, people engagement and the creation of sustainable value, the CEO's MBO includes:
The objectives defined for 2024 are as follows:
The maximum bonus opportunity is equal to 100% of the total fixed remuneration (sum of Gross Annual Salary and Fixed Remuneration).
The expected target, the minimum value (below or at which the objective is considered not achieved) and the maximum value (beyond which the overperformance is not further remunerated) are defined for each objective.

The pay-out curve is linear based on the percentage of target achievement. Each objective is measured and valued independently from the other objectives.
In the event of extraordinary transactions ("M&A"), on the proposal of the Remuneration Committee and with the positive opinion of the Related Parties Committee, the BoD may update the KPIs to include the M&A finalisation among the relevant priorities. The assessment of the individual contribution actually provided to the above-mentioned extraordinary transactions is always carried out by the BoD, subject to the opinion of the Remuneration Committee. In any case, the overall annual variable component remains within the maximum level defined by the Policy, equal to 100% of the fixed component of remuneration, including the combined effect of achieving all the Scorecard objectives.
The Company reserves the right, within five years from the date of assignment of the annual variable remuneration and regardless of whether the relationship is still in place or terminated, to ask the CEO to return the bonus ("clawback"), if one of the following cases occurs:
If one of the clawback clauses occurs during the performance period and, in any case, before the payment of the bonus, it will be cancelled (malus condition).
The Group Chief Executive Officer is the recipient of a long-term incentive component, assigned in doValue shares, which, if the performance is achieved at the maximum level, can assign 160% of the total fixed remuneration (sum of Gross Annual Salary and Fixed Remuneration) and is related to the achievement of long-term objectives. ("Performance Share"). This remuneration is aimed at:
With reference to 2024, a resolution is submitted to the same Shareholders' Meeting called to approve this remuneration policy aimed at adapting the third and final cycle of the 2022-2024 LTI Plan approved at the Shareholders' Meeting of 28 April 2022 to the changes introduced with this remuneration policy.
In particular, the third and final 2024-2026 cycle is characterised by the measurement of results with a three-years time frame, as shown below:

The entry gate envisaged is the Group EBITDA at the end of the vesting period (as at 31 December 2026) no less than 80% of the Group EBITDA defined in the annual (strategic and operational) plan. The number of shares accrued depends on the achievement of the KPIs at the end of each vesting period, provided that the entry gate condition is reached.

The KPIs of the 2024-2026 cycle and the related targets are as follows:

Notes:
(LTI EBITDA: Ordinary Group EBITDA)
(2) Share price appreciation: price adjusted for dividend distributions and other extraordinary transactions on the share capital. It will be considered the average share price of last 30 days of trading of 2026.
(3) REVENUES GROWTH: the objective excludes the effect of any M&A
(4) ESG Sustainability Index: current MSCI rating "AAA", Sustainalytics "Low Risk, Moody's, Robust"
Any share involved in extraordinary transactions that involve their delisting or a significant reduction of the free float will be replaced with comparable shares, where possible.
For the third 2024-2026 cycle of the 2022-2024 LTI Plan, the long-term incentive KPIs were updated in line with the objectives outlined in the 2024-2026 Business Plan:

For each KPI, the payout values are defined as follows:

A linear interpolation calculation is used for performance levels between Threshold and Target, and between Target and Maximum. Lastly, this indicator is considered net of extraordinary transactions (and related effects) approved by the Board of Directors during the Plan's reference period.
For each KPI, the payout values are defined as follows:
The KPI envisages the following valuation metric
If the average value of the doValue share is less than €3.5 in the 30 days of trading prior to the end of 2026, the objective is not considered as achieved. From €3.5 to the threshold (payout 50%), if the average value is equal to €4.2, the objective is reached at the target value (payout 100%). If the average value of the security is equal to or higher than €5, the objective is considered as achieved at the maximum level (payout 130%). Linear interpolation is applied for intermediate values.
The objective does not include the effect of any extraordinary transactions.
If the Revenues CAGR is less than 0.0% at the end of the three-year period, the objective is not considered as achieved. From the 0.0% level, it is considered as achieved at the minimum threshold (payout 50%). If the CAGR is equal to 0.75%, the objective is considered as achieved at the target value (payout 100%). If the CAGR is equal or higher than 3%, the objective is considered as achieved at the maximum level (payout 130%). Linear interpolation is applied for intermediate values.

| KPI | Threshold | Target | Overperformance |
|---|---|---|---|
| Group Employee Engagement (3 years average) |
>50-60 | >60-70 | >70 |
| Sustainability Index: MSCI, Sustainalytics, Moody's |
Keep current level |
Improve one index |
Improve two or more indexes |
The KPI is divided into two different indicators (with equal weighting at 5%):
The number of shares accrued for each ESG metric will be calculated taking into account a minimum access threshold (50% payout), a target that corresponds to 100% of the payout and a maximum overperformance threshold corresponding to the maximum payout of 130%.
A two-year lock-up period is envisaged at the end of the vesting period.
The beneficiary is assigned an additional number of shares, or an equivalent monetary amount, equal to the value of 50% of the dividends paid in the vesting period ("dividend equivalent") at the end of each vesting period.
The Company reserves the right, within five years from the date of assignment of the long-term incentive and regardless of whether the relationship is still in place or terminated, to ask the CEO to return the bonus ("clawback"), if one of the following cases occurs:
The disbursement of the LTI is also subject to the following malus condition, i.e. 100% reduction (zeroing of the LTI) if one of the clawback clauses occurs during the performance period and, in any case, before the payment of the incentive (malus condition).
_____________________________________________________________________________________________________________
In line with the reference practice and with Company policies, an agreement is in place with the Group Chief Executive Officer that regulates ex-ante the economic aspects relating to the early termination of office and/or early termination of the employment relationship in order to avoid the risk of a current or future dispute, and the risks connected to a legal dispute that could also have reputational and image implications for the Company.
Or, in the case of "Good Leaver, the CEO will have the right to a severance indemnity equal to 24 (twenty-four) months of total remuneration, to be calculated taking as reference the combined Gross Annual Salary and Fixed Remuneration received at the date of termination, plus the average of bonuses and the short-term variable remuneration paid to the CEO, in connection with the Relationship, in the 36 (thirty-six) months before the date of termination (or shorter period, where the term of Office has lasted less than three years). This severance indemnity is all-inclusive and replaces and absorbs any treatment envisaged for the termination of the Relationship pursuant to the law and the National Labour

Collective Agreement (with the sole exception of any ordinary legal fees that may be due) and will be paid to the CEO on signature of a settlement agreement between the Parties, with the CEO waiving all claims related to the execution and termination of the Relationship and providing for the termination of all existing relationships between the CEO and the Group. However, it is understood that in cases of termination of the Relationship following death, permanent disability and dismissal due to exceeding the period of employment, the termination of the Employment Relationship and the Office respectively will be governed by the provisions of the law and of the collective labour agreement applicable from time to time.
As part of the defined agreement, the GROUP Chief Executive Officer (Group CEO) agreed to a non-compete clause for a period of six months and a non-solicitation clause for a period of 12 months after the termination of the employment relationship or termination of the office, against a consideration equal to 50% of the remuneration actually paid by way of Gross Annual Salary and Fixed Remuneration in the last 12 months before the effective date of the aforementioned agreement.
In the event of termination of the Office/Employment Relationship as Bad Leaver, or all cases other than those of Good Leaver, including, by way of example, cases of withdrawal or revocation of the Relationship by the Company for just cause or for reasons of a disciplinary nature ("subjective justification") or voluntary resignation, the CEO loses any right to variable remuneration not yet paid. In the event of termination of the Office/Employment Relationship as Good Leaver, the Annual Incentive Plan is assigned on a pro-rata temporis basis, according to the achievement of objectives.
With reference to the 2024-2026 cycle of the LTI Plan, the same rules of the Executives with strategic responsibilities are applied, namely:
in the event of termination during the vesting period due to retirement, death, disability leading to total and permanent inability to work of 66% or more, the beneficiary retains the right to participate in the LTI on the basis of pro rata temporis criteria;
in the event of termination of the relationship during the vesting period not due to retirement, death, disability leading to total and permanent inability to work of 66% or more, the beneficiary loses the right to participate in the LTI;
in the event of termination of the employment relationship before the assignment of shares for reasons other than points 1 and 2, the beneficiary loses the right to receive the accrued shares.
On the proposal of the Appointments and Remuneration Committee, the Board of Directors may resolve to make any changes to the above rules.
At the date of preparation of this report, in addition to the executive and non-executive directors of doValue and the members of the Board of Statutory Auditors, the Executives with strategic responsibilities are as follows:
_____________________________________________________________________________________________________________
In the event of a change in the scope of Executives with strategic responsibilities during the year, also as a result of the evolution of the Group's organisational structure, the elements of the remuneration policy defined in this section represent the guiding principles of the remuneration structure, which it will be defined taking into account the specific characteristics of the reference geographical market and the assigned responsibility.

The fixed component of the remuneration of Executives with strategic responsibilities consists of the part of the remuneration linked to the responsibility of the position and the skills required. It includes the gross annual salary, any role indemnities related to specific roles within the corporate organisation, as well as benefits.
In particular, "benefits" are regulated by group and national policies relating to employee categories or second-level contracts, in force from time to time and aimed at increasing employee motivation and loyalty. The main benefits currently offered, in addition to those provided for by the National Collective Labour Agreement (where applicable) or by regulatory provisions, are governed by the internal regulations applicable from time to time
With the exception of the Control Functions, Executives with strategic responsibilities are beneficiaries of:
The MBO plan for DIRs is based on the achievement of pre-established annual objectives, balanced between financial and non-financial objectives.
_____________________________________________________________________________________________________________
For Executives with strategic responsibilities with a total maximum variable remuneration, therefore including the two MBO and LTI components, set at 200% of fixed remuneration, this normally represents 100% of the gross annual remuneration ("Maximum Bonus"). The payment of the MBO is subject to meeting the entry gate requirements. In particular, no incentive is recognised if the threshold identified for the activation of the short-term incentive system ("Entry Gate") is not exceeded. In particular, for Executives with strategic responsibilities with "Group" roles, the entry gate corresponds to the Group's EBITDA (no less than 80%) of the amount defined in the budget for the year.
The aforementioned indicators will be considered net of the positive or negative components deriving from extraordinary transactions approved by the BoD in the reference year, unless they are envisaged in the budget. In line with the Company's strategic drivers focused on profitable growth, technological/digital innovation and transformation, operational excellence, people engagement and sustainable value creation, the DIRs MBO is structured as follows:
Pay-out: the Pay-Out curve is linear for the quantitative economic and financial objectives, while for the other ESG, Area and/or individual objectives and for the Leadership Competence a five-level assessment scale is applied (1 to 5) where a score of 1 reduces the payout to zero and a 5 entails the payout of 100% of the maximum opportunity.


In the event that the performance achieved is below the "Minimum" threshold, there is no right to the relative bonus, while if the overall performance achieved is higher than the maximum threshold, the bonus has an upper limit, as represented below in the table that expresses the maximum opportunities linked to the results achieved:
| PERFORMANCE EVALUATION | SCORECARD RESULT CURVE | KMP PAY-OUT CURVES | |
|---|---|---|---|
| Rating 1 | 0% | 0% | |
| Rating 2 | 50% | 38% | |
| Rating 3 | 100% | 77% | |
| Rating 4 | 115% | 88% | |
| Rating 5 | 130% | 100% |
• Group EBITDA for the part relating to the Business Objectives
The variable remuneration linked to the MBO is paid in consideration of the level of achievement of the assigned objectives. The maximum opportunity is recognised upon achievement of the maximum level of all assigned objectives. This is equivalent to 100% of the fixed remuneration for Executives with strategic responsibilities whose MBO/LTI distribution is 50%/50%.
For the DIRs with Control Functions, an MBO without economic and financial KPIs is envisaged, with an overall incidence on total remuneration of less than 50% of the gross annual fixed remuneration.
The Executives with strategic responsibilities objectives are defined by the Group Chief Executive Officer (with the exception of the DIRs with Control Functions) and the assessment of the component relating to leadership competences is carried out by the Line Manager.
The variable remuneration awarded is progressively reduced if the performance is not in line with the assigned objectives. It is reduced to zero if the minimum performance threshold that activates the MBO system is not exceeded.
The incentive is paid in monetary form, normally within 30 days following the approval by the Shareholders' Meeting of the financial statements for the year in question.
Without prejudice to the right to compensation for any further damage, after the payment of the variable remuneration, the Company reserves the right to ask the CEO to return the bonus ("clawback") within five years from the date of assignment of the variable remuneration and regardless of whether the relationship is still in place or has been

terminated, if one of the following cases occurs:
The clawback clause applies on the basis of the provisions in force in the respective countries. The disbursement of variable remuneration is also subject to the following malus condition: 100% reduction (MBO reduced to zero) if one of the clawback clauses occurs during the performance period and before the payment of the incentive.
As already indicated, Executives with strategic responsibilities may not be recipients of discretionary one-off payments. If this were to happen, it would be considered a derogation from the Remuneration Policy, permitted only in exceptional circumstances and following the procedure outlined in paragraph 2.2.
However, the Board of Directors may define an attraction plan, with the opinion of the Appointments and Remuneration Committee, aimed at attracting or retaining key roles for the long-term success of the Group. The amount may not exceed the fixed remuneration.



The KPIs of the 2024-2026 cycle and the related targets are as follows:

Notes:
(LTI EBITDA: Ordinary Group EBITDA)
(2) Share price appreciation: price adjusted for dividend distributions and other extraordinary transactions on the share capital. It will be considered the average share price of last 30 days of trading of 2026.
(3) REVENUES GROWTH: the objective excludes the effect of any M&A
(4) ESG Sustainability Index: current MSCI rating "AAA", Sustainalytics "Low Risk, Moody's, Robust"

It is possible to define agreements that regulate the economic aspects relating to the early termination of office and/or early termination of the employment relationship in order to avoid the risk of a current or future dispute, thus avoiding the risks inevitably connected to a legal dispute that could also have reputational and image implications for the Company, at the same time ensuring greater certainty in legal relationships.
The amount defined as part of these agreements, as severance indemnity, is in line with local legal obligations and may not in any case exceed a maximum of 24 months of total remuneration, calculated on the basis of the last fixed remuneration and the medium-term variable remuneration average (where required by law) for the previous three years.
For the purpose of calculating severance payments, long-term performance in terms of value creation for stakeholders is taken into account, also considering any legal requirement in force, as well as the provisions of the reference collective or individual agreements and any other individual circumstance including the reasons for termination. The above limit includes the cost to the company of the amount recognised as an indemnity in lieu of notice and due for other severance pay (employee severance indemnity, leave not taken, etc.) and any remuneration for defined noncompetition agreements, established in the interest of the Group or a subsidiary. On the proposal of the Appointments and Remuneration Committee, and in exceptional circumstances, the Board of Directors may authorise these costs to be additional to the maximum number of 24 months of total remuneration. The amounts indicated above are defined by the Board of Directors after consulting the Appointments and Remuneration Committee and taking into account the procedures for transactions with Related Parties, where applicable, in line with the provisions of the Issuers' Regulations.
With regard to the effects of early termination on variable remuneration plans, the following rules apply:
• STI\MBO:
• LTI:
in the event of termination during the vesting period due to retirement, death, disability leading to total and permanent inability to work of 66% or more, the beneficiary retains the right to participate in any incentive system (MBO and LTI) on the basis of pro rata temporis criteria;
in the event of termination of the relationship during the vesting period not due to retirement, death, disability leading to total and permanent inability to work of 66% or more, the beneficiary loses the right to participate in any incentive system (MBO and LTI);
in the event of termination of the employment relationship before the assignment of shares for reasons other than the two preceding points, the beneficiary loses the right to receive the accrued shares
in the event of termination during the lock-up period (LTI Plan), the beneficiary retains the right to receive the accrued shares;
On the proposal of the Group Chief Executive Officer and of the Appointments and Remuneration Committee, the Board of Directors may resolve to make any changes to the above rules.
Subject to the opinion of the Appointments and Remuneration Committee, the Board of Directors may decide to allocate non-assigned shares to the current beneficiaries or to new beneficiaries, to be identified on the basis of significant contributions to the growth of the company and in any case subject to the same vesting conditions and remuneration policy regulations.

In exceptional circumstances, meaning specific situations where derogation from the remuneration policy is necessary for the purposes of pursuing the long-term interests and sustainability of the company as a whole or to ensure its ability to stay on the market, without prejudice in any case to the limits set forth in the Supervisory Provisions, it is possible to derogate from the following elements of the Remuneration Policy approved by the shareholders:
Any temporary exceptions will be resolved by the Company's Board of Directors with the favorable opinion of the Remuneration Committee, without prejudice to compliance with the procedure for transactions with related parties and associated parties.
_____________________________________________________________________________________________________________
Personal hedging strategies or insurance on remuneration or other aspects, aimed at altering, if not actually eliminating, the risk-weighting logic inherent in the remuneration and incentive mechanisms are strictly prohibited.




certified


Section II of the Report on remuneration was prepared in compliance with the following rules:
CONSOB Regulation no. 11971/1999 (known as the Issuers' Regulations, as amended in December 2020), with particular reference to art. 84-quater "Report on the remuneration policy and remuneration paid" and art. 84-bis "Disclosure to the Market on the Granting of Financial Instruments to Company Officers, Employees and Collaborators", as well as annex 3A, schedule no. 7-bis "Report on the remuneration policy and remuneration paid" and no. 7-ter "Schedule relating to information on the equity investments of the members of the management and control bodies, general managers and other Executives with strategic responsibilities", of the Issuers' Regulations and schedule no. 7 "Information document representing an illustrative report from the administrative body to the Shareholders' Meeting called to resolve on remuneration plans based on financial instruments".
This section provides a concise and descriptive presentation, in table form, of the remuneration for the recipients of the Remuneration Policy.
In light of the above and in compliance with regulatory provisions, information is provided on the following recipients of the Remuneration Policy:




With over 20 years of experience, the doValue Group is the main operator in southern Europe in the management of loans and real estate assets deriving from impaired loans. doValue offers management services for portfolios of Non-Performing Loans (NPLs), Unlikely to Pay loans (UTPs), overdue loans (Early Arrears), and Performing Loans to its customers, including Banks and Investors. In addition, it offers a wide range of ancillary services (Master Legal services, due diligence, data management and Master Servicing activities).
doValue's purpose is to contribute to maintaining balance in the economic system and promoting financial inclusion.
Managing non-performing loans is crucial for stimulating economic growth, ensuring a more efficient and fair distribution of resources within the company, and facilitating the reintegration of debtor customers into the economic and financial system.
Managing non-performing loans is essential for stimulating economic growth, promoting a more efficient and fairer distribution of resources within the company, and allowing debtor customers to return to the economic and financial system.
In serving community interests, doValue focuses on finding sustainable solutions that favour out-of-court agreements with debtor customers, steering clear of lengthy and costly judicial processes. This approach facilitates the reintegration of these customers into the economy as active participants.
Since the beginning of 2023, doValue has been active on several fronts in the three regions in which it operates. A summary of all the main initiatives, company news and main mandates is presented below:


The year 2023 was characterised by slight average GDP growth rates of around 0.6% in the countries where doValue operates and at the same time by a marked increase in the inflation rate due to macroeconomic factors mainly linked to the conflict in Ukraine. Supported by external consultants studies, internal simulations indicate that the new volumes expected in 2023/2024 will be delayed to 2025/2026 due to the contraction of the NPE market and a fragmented pipeline, with stagnant credit volumes that influence the formation of new NPE loans, especially in the area where doValue operates.
In addition, in 2023, the Group found itself operating in particular market conditions extremely different across the countries in which it operates. In Greece, it was possible to retain a strong leadership position, winning mandates of approximately €4.8 billion. On the other hand, the Italian market suffered a sharp slowdown, mainly due to the absence of GACS and doValue closed transactions for a GBV of approximately €0.5 billion, also thanks to the Efesto fund, which guaranteed doValue's competitiveness in the UTP market, where classic investors have instead experienced difficulties in acquiring portfolios. Lastly, in Spain, it was characterised by a few transactions of minor amounts, which did not make it possible to achieve the pre-established targets.
Decrease in GBV under management at the end of the period to €116 billion (-3% vs 2022) mainly due to insufficient new business volumes to offset the natural contraction due to collections and write-offs. By region, the GBV is distributed as follows:
Spanish and Italian banks have almost completed their derisking process in the last eight years, significantly reducing their exposure to non-performing loans and assets. Consequently, in 2023 there were not many new primary market transactions in these countries, with a consequent reduction in new business levels for companies active in the servicing of non-performing assets. Expectations for 2024 indicate a continuation of this trend with few disposals on the primary market - represented above all by tactical disposals by banks that want to keep already low NPE ratios under control - and a more active secondary market where investors who had acquired portfolios of non-performing assets at unsatisfactory prices are looking for value-enhancing opportunities.
Unlike the situation in Spain and Italy, the Greek market - where doValue is the leader - stands out for the expectation of new significant transactions on the primary market, suggesting a recovery cycle of already positive financial statements.
Despite a macroeconomic context characterised by high inflation and rising interest rates, businesses and households still maintain high levels of liquidity and there has not yet been an increase in the cost of risk for banks. However, this scenario could evolve in the medium-long term, especially taking into account the end of government measures to support the economy, with the possibility of an increase in default levels. This development could prove to be a catalyst for a resumption of transactions on the primary market, also stimulated by factors such as scheduled provisioning and other regulatory initiatives.
In this context, the activity of companies such as doValue - albeit reduced in the short term due to an anomalous situation on the macroeconomic front - is supported by favourable external medium-long term factors such as IFRS 9, Calendar Provisioning and Basel IV, and the now consolidated practice of banks outsourcing credit servicing activities. Further growth for the company could come from diversification strategies and greater operational efficiency.

The 2021-2023 Sustainability Plan represented a key phase in the journey began in 2016, aiming to incorporate Sustainability in its business strategy to create sustainable, long-term value for all its stakeholders: shareholders, investors, employees, customers and communities.
"Operating Responsibly", "Attention to People" and "Respect for the Environment" are the three Pillars on which doValue confirms its commitment to actively contribute to a more inclusive and sustainable future, in line with the Sustainable Development SDGs (Sustainable Development Goals) of the 2030 United Nations Agenda.

We confirmed our focus on environmental, social and governance issues by achieving all the targets envisaged by the 2021-2023 Sustainability Plan.


Governance and business integrity

Training and social inclusion and

Consumption and sustainable management of natural resources

8.10 Strengthen the capacity of national financial institutions to encourage and expand access to banking, insurance and financial services for all

4.4 By 2030, significantly increase the number of young people and adults with the necessary skills, including technical and vocational skills, for employment, dignified work and entrepreneurial skills

10.2 By 2030, enhance and promote the social, economic and political inclusion of all, regardless of age, gender, disability, race, ethnicity, origin, religion, economic or other status

7.2 By 2030, significantly increase the share of renewable energies in the global energy mix

By 2030, achieve sustainable management and efficient use of natural resources

| Objectives | Performance vs Target 2023 | SDGS |
|---|---|---|
| OPERATING RESPONSIBLY | ||
| Ensure that business activities are conducted under applicable legislation and the highest ethical and moral standards Consolidate information security management systems and ensure maximum respect for privacy Promote sustainability along the supply chain |
75% of employees have received training in Code of Ethics, anti corruption, 75% of employees have received training in relation to Privacy All suppliers in Italy, Spain and Greece assessed according to sustainability criteria |
DECENT WORK AND ECONOMIC GROWTH |
| FOCUS ON PEOPLE | ||
| Promoting the satisfaction, health and well being of employees and collaborators |
People Engagement Survey participation of employees and collaborators consistently above 70% |
QUALITY EDUCATION REDUCE INEQUALITIES |
| FOCUS ON THE ENVIRONMENT | ||
| Reduce energy consumption and promoting the use of renewable energy to combat climate change |
Purchase of certified 100% renewable electricity, reducing related Scope 2 emissions (market-based method) |
AFFORDABLE AND CLEAN ENERGY RESPONSIBLE CONSUMPTION AND |
The Group's sustainable growth path is also confirmed by the excellent scores assigned by the ESG Rating Agencies:
The increase in ESG scores by Rating Agencies is a tangible example of doValue's commitment to adopt best practices in the interest of all its Stakeholders.



As required by the provisions of art. 123-ter of the Consolidated Law on Finance, the Shareholders' Meeting called for 27 April 2023 expressed an advisory vote on the second section of the "Report on the 2022-2024 Remuneration Policy and Remuneration paid in 2022 of doValue S.p.A.", highlighting a disagreement with specific features of the remuneration policy, with particular reference to the structure and amount of the remuneration for the Group Chief Executive Officer. In consideration of the start of the new board mandate and of the feedback received from shareholders and investors, the new 2024-2026 remuneration policy was prepared with the aim of aligning with the expectations of investors and proxy advisors, also taking into account the ongoing dialogue with investors. In particular, the Policy proposed for 2024-2026 is closely linked to the 2024-2026 Business Plan, thus demonstrating commitment to long-term strategic ambition, and provides for a new remuneration package for the CEO in addition to the revision of the employment termination clauses.
The "Report on the 2024 Remuneration Policy and on the remuneration paid in 2023 of doValue S.p.A." was prepared in line with CONSOB provisions regarding the alignment of the Group's management interests with the long-term interests of all stakeholders.




The Appointments and Remuneration Committee plays a fundamental role in supporting the Board of Directors in supervising the Group's Remuneration Policy and in defining the incentive plans.
The Committee has an advisory and propositional function and does not limit the responsibilities or the decisionmaking power of the Board of Directors. Specifically, the purpose of the Committee is to assess the adequacy and application of remuneration and incentive policies and plans, as well as their effects in relation to risk assumption and management.
As envisaged by the Regulations of the Appointments and Remuneration Committee, the Committee is composed of five non-executive directors. This activity is coordinated by the Chairman, elected internally.
Established on 13 May 2021 to replace two previous committees (i.e. the Appointments Committee and the Remuneration Committee), the Appointments and Remuneration Committee carries out the functions that were assigned to the aforementioned committees. For the 2021-2023 mandate, the Appointments and Remuneration Committee is composed of the following members:
| APPOINTMENTS AND REMUNERATION COMMITTEE | |||
|---|---|---|---|
| Chairman | Nunzio Guglielmino | Independent | |
| Member | Giovanni Castellaneta | Independent | |
| Member | Elena Lieskovska | Independent (pursuant to art. 148 of the Consolidated Law on Finance) |
|
| Member | Francesco Colasanti | - | |
| Member | Marella Idi Maria Villa | Independent |
The majority of the members of the Committee, in its current composition, are independent (included the Chairman) in accordance with "Recommendation 20" of the Corporate Governance Code and meet the independence requirements of Italian Legislative Decree no. 58/98 and of the Corporate Governance Code, which coincide with those of the Articles of Association.
All Committee members meet the professional requirements set out by current legal and regulatory provisions. Some members have a specific technical expertise and experience in financial and remuneration policy issues.

In 2023, the Committee held 19 meetings on remuneration.
Below are the details of the meetings and the subjects discussed during those Committee sessions:
Meetings and matters discussed in relation to remuneration in sessions of the Remuneration Committee and of the Appointments and the Remuneration Committee
| 24 January 2023 | • Calendar of 2023 meetings • DIRs objectives - EBITDA target |
|
|---|---|---|
| 21 February 2023 | • Annual assessment of the independence requirements of the Company Representatives • Contingency plan of the Group Chief Executive Officer • Update of the scope of Executives with strategic responsibilities (DIRs) |
|
| 13 March 2023 | • Sharing of the request for an opinion on the accrual of the variable remuneration of the Group Chief Executive Officer and assessment of the available documentation. |
|
| 21 March 2023 | • Final balance of the 2022 variable remuneration of the Group Chief Executive Officer • Final balance of 2022 variable remuneration of the DIRs • Report on the Remuneration Policy and remuneration paid. Non-binding resolution on the second section pursuant to art. 123-ter, paragraph 6 of Italian Legislative Decree no. 58 of 24 February 1998. • Bonus Pool 2022 and 2023 • Start of activities relating to the succession of the Group Chief Executive Officer • Annual report on the activities carried out by the Appointments and Remuneration Committee • Paragraph pertaining to the Corporate Governance Report |
|
| 23 March 2023 | • Final balance of the 2022 variable remuneration of the Group Chief Executive Officer • Start of activities relating to the succession of the Group Chief Executive Officer |
|
| 3 April 2023 | • 2023-2025 Long-term Incentive Plan Target • (EBITDA and ESG) targets for DIRs; • Updates on the activation of the Contingency Succession Plan for the succession of the Group Chief Executive Officer |
|
| 18 April 2023 | • Final balance of the 2022 variable remuneration of the Group Chief Executive Officer • Final balance of 2022 variable remuneration of the DIRs • Report on the Remuneration Policy and remuneration paid. Non-binding resolution on the second section pursuant to art. 123-ter, paragraph 6 of Italian Legislative Decree no. 58 of 24 February 1998. • Bonus Pool 2022 and 2023 • Start of activities relating to the succession of the Group Chief Executive Officer • Annual report on the activities carried out by the Appointments and Remuneration Committee • Paragraph pertaining to the Corporate Governance Report |
|
| 24 April 2023 | • Remuneration proposal and proxies to be granted to the interim Group Chief Executive Officer |

| 27 April 2023 | • Co-optation of new Director; |
|
|---|---|---|
| 9 May 2023 | • Assessment of the independence requirement of a Company Representative; |
|
| 15 June 2023 | • Resignation of a Director and co-optation of a new Director |
|
| 19 June 2023 | • Proposals to the Board of Directors regarding the Group CEO selection process |
|
| 11 July 2023 | • 2023-2025 Long-Term Incentive Plan implementation • Updates on the main aspects of the contract with the new Group Chief Executive Officer |
|
| 20 July 2023 | • Proposals to the Board of Directors regarding the new Group Chief Executive Officer selection process |
|
| 1 August 2023 | • Decisions on the succession of the Group Chief Executive Officer • Proposal for an economic and contractual framework for the Group Chief Executive Officer |
|
| 26 September 2023 | • Group Chief Executive Officer 2023 objectives • Remuneration of some DIRs in relation to the offices held • Plan for Self-Assessment, obligations and timing in view of the renewal of the Board of Directors in April 2024; |
|
| 20 October 2023 | • "MBO 2023" annual incentive plan - CEO objectives; |
|
| 7 November 2023 | • Update of the Self-Assessment Regulation of the Board of Directors and of the Board Committees and related questionnaires, with the start of the 2023 process; • ESG KPIs - alternation of provider for the Annual Engagement Survey |
|
| 20 December 2023 | • Approval of the final Contract with the Group Chief Executive Officer; • Report on the outcome of the 2023 self-assessment of the Board of Directors and the Board Committees of doValue S.p.A.; • Approval of the Committee meetings calendar for 2024; • Remuneration Season Calendar; |






The remuneration paid by doValue to directors, equal to €711,896, includes their participation to Board Committees, while for the statutory auditors and members of the Supervisory Body, remuneration amounts to
€170,000, for a total cost of €881,896.
The amount does not include the remuneration received by the board members, for €4,500, and the members of the Board of Statutory Auditors, for €40,500, who hold offices in other companies of the doValue Group.
_____________________________________________________________________________________________________________
With reference to the period between 1 January and 31 December 2023 the remuneration paid was consistent with the amount resolved by the Shareholders' Meeting of 29 April 2021, which established a maximum annual amount for the 2021-2023 mandate period of €810,000 for the overall gross annual remuneration payable to the members of the Board of Directors. The annual remuneration granted for specific offices held was broken down by the Shareholders' Meeting of 29 April 2021 as follows:
In light of what was established by the Shareholders' Meeting and taking account of the remuneration already assigned by the same Shareholders' Meeting to the Chairman of the Board of Directors, after consultation with the Remuneration Committee, the Board of Directors established the following remuneration allocation:
_____________________________________________________________________________________________________________
With reference to the period between 1 January and 31 December 2023 the remuneration paid was consistent with the amount resolved by the Shareholders' Meeting of 29 April 2021, which respectively established a maximum gross annual amount of €150,000 for the Board of Statutory Auditors.
The annual remuneration recognised by the Shareholders' Meeting of 29 April 2021 is broken down as follows:
In addition, the Members of the Board of Statutory Auditors are entitled to the following remuneration as member of the Supervisory Body established by the Board of Directors:

The recognition of variable remuneration is subject to the preliminary achievement of the Entry Gate and of the minimum parameters set by the variable remuneration systems.
With reference to the Group's performance in the 2023 financial year, following the final analysis of the results achieved as of 31 December 2023, the minimum level established for the "Entry Gate" was achieved and, consequently, the related variable remuneration system was activated.
Details of the entry gates for the remuneration of the Group Chief Executive Officer and for Executives with strategic responsibilities are shown in the relevant paragraphs.
| INDICATOR | GATE VALUE | RECORDED VALUE | RESULT |
|---|---|---|---|
| Group EBITDA | 218.7m/€ | 179.7 m/€ | 82% |
_____________________________________________________________________________________________________________
PERIOD FROM 1 JANUARY 2023 TO 28 APRIL 2023: CEO ANDREA MANGONI
The year 2023 was characterised by the voluntary resignation of CEO Andrea Mangoni on 28 April 2023. As a result, in consideration of the termination as a "Bad Leaver", as envisaged by the 2022-2024 Remuneration Policy, he did not accrue any form of remuneration and/or compensation for damages due to early termination of the Office, except for the fixed remuneration accrued up to the date of termination. With regard to the variable remuneration of the Group Chief Executive Officer Andrea Mangoni, any entitlement to the variable remuneration not yet paid or assigned or for which the vesting period was not completed was cancelled as he had been identified as Bad Leaver before the related payment or assignment and completion of the Vesting period.
With reference to fixed remuneration, the Group Chief Executive Officer Andrea Mangoni accrued the right to fixed remuneration for 2023 for the period from 1 January 2023 to 28 April 2023. The scheme is as follows:
The annual value is €2.5 million, therefore the portion due for the year is proportionally equal to €812,500:
The disbursement of the 60% portion referred to is conditioned by the fact that no breach of contracts with the Group's customers have occurred which have resulted in economic impacts exceeding 5% of EBITDA. The payment of this component is deferred until the actual verification of the condition by the Shareholders' Meeting at the time of approval of the 2023 financial statements, on 26 April 2024. The assessment highlighted the absence of any reasons precluding payment and, in any case, the payment has been authorised and the Shares will be assigned at a value equal to the average price recorded on the MTA of the Italian Stock Exchange, in the 30 days prior to the date of the Shareholders' Meeting for the approval of the 2023 financial statements.
Following the resignation of Andrea Mangoni, on 17 March 2023, the Company launched a scouting process to identify candidates, both internal and external to the Group, for the role of Company's Chief Executive Officer. To this end, on the basis of the Contingency Succession Plan (last updated by the BoD on 23 February 2023), in order to ensure the full continuity and stability of the Group's management, the Company decided to assign the role of Chief Executive

Officer on an interim basis, to be chosen from among the managers reporting directly to the CEO - as proposed by the Appointments and Remuneration Committee of 21 February 2023.
The appointment of the interim CEO involved the assignment of powers and proxies that substantially reflect those currently held by Andrea Mangoni, with the exception of extraordinary transactions whose responsibility remained with the Board of Directors.
Therefore, an ad hoc remuneration package was proposed for the interim period, in derogation from the provisions of the Remuneration Policy in force relating to the remuneration structure of the Group Chief Executive Officer, in line with the provisions of art. 123 ter, paragraph 3 bis, of the Consolidated Law on Finance and in compliance with the procedural conditions envisaged by the same Remuneration Policy.
In particular, with reference to the appointment of Manuela Franchi as interim CEO with effect from 29 April 2023, resolved by the BoD on 27 April 2023, the Board of Directors defined an indemnity for the role paid in addition to her remuneration as Key Manager, equal to a maximum of €300,000.00 per year, to be paid monthly in instalments of €25,000 until the end of the interim mandate, taking into account the opinions expressed by the Appointments and Remuneration Committee and the Risk and Related Party Transactions Committee of 9 May 2023, in accordance with the procedure envisaged in the event of exceptions to the remuneration policy. The amount of this indemnity for the term of office as interim CEO was €76,667 gross.
In particular, it should be noted that the derogation from the remuneration policy was necessary in order to take into account the investors' feedback in the definition of remuneration for the interim period.
On 3 August 2023, following the internal and external selection process, the BoD confirmed Manuela Franchi in the role of CEO until the end of the financial year as at 31 December 2023 and, as part of the enhanced governance process envisaged for the definition of remuneration in derogation of the remuneration policy, defined the remuneration structure. Also at the same meeting, on 3 August, the Company's BoD approved the main terms and conditions of the contract, whose provisions will also apply in the event of renewal of the office for the 2024-2026 mandate, subject to the approval of the new Remuneration Policy by the Shareholders' Meeting.
Fixed STI\MBO LTI DIRs General Mgr C.F. 400 425 17 Interim CEO (Apr-Aug) 75 *** 2023 CEO (Aug-Dec) 167 221 *** Total 2023 remuneration (k\€) 642 636 17
The remuneration paid during the year 2023 is shown below:

The variable component of the CEO's remuneration, linked to the achievement of the objectives assigned in the relative scorecard, is paid in full in monetary form.
The recognition of variable remuneration is subject to the preliminary achievement of the Entry Gate and of the minimum parameters set by the relative incentive system.
For 2023, the Chief Executive Officer's entry gate is satisfied on the basis of the results achieved, which allow the activation of variable remuneration and the accrual of a bonus of €221,085.
_____________________________________________________________________________________________________________
Variable remuneration of the Key Management Personnel is based on:
With regard to the 2023 STI variable component of remuneration and as described above, the variable remuneration system was activated by the achievement of the "Entry Gate":
Consequently, based on the achievement of the performance conditions provided by the STI system, the 2023 variable remuneration for Executives with strategic responsibilities was paid, for an overall amount of €1,560,031, with an average of €312,006. In line with the new regulatory framework ("Issuers' Regulations" - December 2020), disclosure is provided in relation to the average ratio between fixed and variable remuneration paid to the Executives with strategic responsibilities for the financial year Long-Term Incentive (LTI)
The 2021-2023 Remuneration Plan based on doValue shares is aimed at the Group's Executives with strategic responsibilities and Key Resources.
The LTI Plan aims at paying the right attention to the remuneration structure of subjects with a greater and more direct impact on the business in order to guide behaviour towards strategic objectives and discourage behaviour that require the assumption of excessive risks or behaviour guided by short-term objectives.
The policy was applied in accordance with the above characteristics, with the exception of four Key Resources with a higher LTI percentage than the fixed remuneration, being on average 62% of the same.
These cases were approved by the BoD at the suggestion of the Appointments and Remuneration Committee.

2021-2023 LTI Metrics and Targets

In 2023, an individual agreement was defined for the exit of a Key Manager. This individual agreement provided for the payment of a gross sum €250,000.00 as a leaving incentive, paid immediately after the exit of the same Manager from the company.
_____________________________________________________________________________________________________________
The indemnity was defined in accordance with the indications of the Remuneration Policy. The defined amount represents 25% of the maximum payment allowed by the 2022-2024 Remuneration Policy.





Consistent with the new regulatory framework ("Issuers' Regulations" - December 2020), the following tables present information regarding the annual change for the period from 2019 to date, with regard to the following elements:
| NAME | SURNAME | OFFICE | Δ 2023-2022 | ∆ 2022-2021 | Δ 2021-2020 | Δ 2020-2019 |
|---|---|---|---|---|---|---|
| Giovanni | Castellaneta | Chairman BoD | 0% | -3% | -5% | 0% |
| Andrea | Mangoni | * CEO (terminated1 ) |
-72% | -21% | 47% | -55% |
| Manuela | Franchi | CEO2 | - | - | - | - |
| Nunzio | Guglielmino | Member BoD | 6% | 3% | -3% | 0% |
| Emanuela | Da Rin | BoD Member3 | -54% | 0% | 0% | 0% |
| Giovanni B. | Dagnino | Member BoD | 0% | -14% | -33% | 0% |
| Marella I.M. | Villa | Member BoD | 0% | -4% | 66% | 23% |
| Giuseppe | Ranieri | BoD Member* | - | - | - | - |
| Francesco | Colasanti | BoD Member* | 100% | - | - | - |
| Roberta | Neri | Member BoD | 0% | 69% | - | - |
| Cristina | Finocchi Mahne | Member BoD | 0% | 270% | - | - |
| Elena | Lieskovska | BoD Member* | - | - | - | - |
| Nicola | Lorito | Chairman Board of Statutory Auditors |
0% | 11% | 31% | -4% |
| Chiara | Molon | Statutory Auditor | 0% | 37% | 0% | -7% |
| Francesco M. | Bonifacio | Statutory Auditor | 0% | -24% | 10% | -7% |
For the members of the Board of Directors, the Remuneration indicated in the table includes their participation in Board Committees and offices in other Group companies; for Statutory Auditors, it includes the remuneration received from subsidiaries and associates, as well as for the office of member of the SB pursuant to Italian Legislative Decree 231/01.
(*) Waiver of Remuneration as a member of the BoD. Francesco Colasanti waived his remuneration as a member of the Board of Directors and Committee member until 14 June 2023.
1 Renewal of office in doValue S.p.A. on 29 April 2021; the CEO resigned from office on 28 April 2023. As a bad leaver, he lost the right to receive variable remuneration, as already described in the 2023 Remuneration Policy, Section 2. He retained the right to fixed remuneration for up-front and deferred payments in the amount of €325,000 (in cash) and €162,500 (in shares), to be paid within 30 days of the Shareholders' Meeting for the approval of the 2023 financial statements.
He also resigned from the office of Chairman of doNext on 29 January 2023, for which he waived his remuneration.
2 Appointed by the BoD by co-optation on 29 April 2023 as per the contingency succession plan. Confirmed Group Chief Executive Officer by the BoD from 3 August 2023 to 31 December 2023.
3 Renewal of office on 29 April 2021; Office held until 14 June 2023.

| Values published in the reference year |
2023 | 2022 | 2021 | 2020 |
|---|---|---|---|---|
| GBV - €bn | 116,355,196,130 | 120,478,346,186 | 149,486,889,357 | 157,686,703,333 |
| Collection & Curing - €m | 4,947,492,686 | 5,494,503,023 | 5,743,100,986 | 4,272,111,459 |
| Ordinary EBITDA - €m | 178,423,509 | 201,687,377 | 200,918,682 | 127,517,698 |
| Ordinary Net Income - €m | 2,692,768 | 50,563,153 | 50,720,314 | 12,032,407 |
| Year | Headcount | Remuneration | Delta |
|---|---|---|---|
| 2019 | 1,202 | 53,435 | *** |
| 2020 | 3,306 | 44,377 | -17% |
| 2021 | 3,193 | 48,999 | 14% |
| 2022 | 3,006 | 51,062 | 4% |
| 2023 | 2,859 | 51,581 | 1% |
* The average annual gross remuneration is calculated by taking into consideration both fixed and variable remuneration.
** The variable remuneration for the year 2020 was not paid as the "Entry Gate" was not reached.



| 8 | or employment Office expiry |
termination indemnity |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7 | Fair Value of equity |
remuneration (**) |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | ||||
| 6 | €0 | €400.00 | €0 | €400,000 | €815,277 | €0 | €815,277 | €463,881 | €0 | €463,881 | |||||
| 5 | Other | €0 | €0 | €0 | €0 | €0 | €0 | €76,667 | €0 | €76,667 | |||||
| 4 | Non | monetary Benefits |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | ||||
| 3 | Non-equity variable remuneration |
Profit sharing | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | ||||
| Remuneration paid to Directors | Bonuses and other incentives |
€0 | €0 | €0 | €0 | €0 | €0 | €221,085 | €0 | €221,085 | |||||
| 2 | Remuneration | for Committee membership (*) |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | ||||
| 1 | Fixed | €400,000 | €0 | €400,000 | €815,277 | €0 | €815,277 | €116,129 | €0 | €116,129 | |||||
| D | Expiry of the | office | tements as at 31 December Financial Sta Approval of 2023 |
tements as at 31 December Financial Sta Approval of 2023 |
tements as at 31 December Financial Sta Approval of 2023 |
||||||||||
| C | Period the | position was held |
From 1.1.2023 to 31.12.2023 |
(I) Remuneration in the company preparing the financial statements | (II) Remuneration from subsidiaries and associates | From 1 January 2023 to 28 April 2023 |
(I) Remuneration in the company preparing the financial statements | (II) Remuneration from subsidiaries and associates | From 29 April 2023 to 31 De cember 2023 |
(I) Remuneration in the company preparing the financial statements | (II) Remuneration from subsidiaries and associates | ||||
| B | Office | Chairman | (III) Total | CEO (resi gned) |
(III) Total | CEO | (III) Total | ||||||||
| A | Name and | Surname | Castellaneta1 Giovanni |
Mangoni2 Andrea |
Manuela Franchi3 |
| Remuneration paid to Directors | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ಳ | B | C | 0 | L | ਟ | ന | 4 | ഥ | 9 | 7 | 8 | |
| Name and | Period the | Expiry of the | Remuneration | Non-equity variable remuneration |
Non- | Fair Value of equity |
or employment Office expiry |
|||||
| Surname | Office | position was held |
office | Fixed | membership (*) for Committee |
incentives Bonuses and other |
Profit sharing | monetary Benefits |
Other | €0 | remuneration (**) |
termination indemnity |
| Guglielmino4 Nunzio |
Director | From 1 January 2023 to 31 De- cember 2023 |
Financial Sta- tements as at 31 December Approval of 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €30,000 | €35,000 | €0 | €0 | €0 | €0 | €65.00 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €4,500 | €0 | €0 | €0 | €0 | €0 | €4,500 | €0 | €0 | |||
| (III) Total | €34,500 | €35,000 | €0 | €0 | €0 | €0 | €69,500 | €0 | €0 | |||
| Emanuela Da Rin 5 |
Director | From 1 January 2023 to 14 June 2023 |
Financial Sta- tements as at 31 December Approval of 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €13,667 | €0 | €0 | €0 | €0 | €0 | €13,667 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €13,667 | €0 | €0 | €0 | €0 | €0 | €13,667 | €0 | €0 | |||
| Giovanni B. Dagnino6 |
Director | From 1 January 2023 to 31 De- cember 2023 |
Financial Sta- tements as at 31 December Approval of 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €30,000 | €17,500 | €0 | €0 | €0 | €0 | €47,500 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €30,000 | €17,500 | €0 | €0 | €0 | €0 | €47,500 | €0 | €0 |

| 8 | or employment Office expiry |
termination indemnity |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7 | Fair Value of equity |
remuneration (**) |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| 6 | €0 | €47,500 | €0 | €47,500 | €0 | €0 | €0 | €25,729 | €0 | €25,729 | ||||
| 5 | Other | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | ||||
| 4 | Non | monetary Benefits |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| 3 | Non-equity variable remuneration |
Profit sharing | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| Bonuses and other incentives |
€0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||||
| 2 | Remuneration for Committee membership (*) |
€17,500 | €0 | €17,500 | €0 | €0 | €0 | €9,479 | €0 | €9,479 | ||||
| 1 | Fixed | €30,000 | €0 | €30,000 | €0 | €0 | €0 | €16,250 | €0 | €16,250 | ||||
| D | Expiry of the office position was Period the held Office |
tements as at 31 December Approval of Financial Sta 2023 |
tements as at 31 December Approval of Financial Sta 2023 |
tements as at 31 December Approval of Financial Sta 2023 |
||||||||||
| C | From 1 January 2023 to 31 De cember 2023 |
(I) Remuneration in the company preparing the financial statements | From 1 January 2023 to 31 De cember 2023 |
(II) Remuneration from subsidiaries and associates | From 1 January 2023 to 31 De cember 2023 |
(II) Remuneration from subsidiaries and associates | ||||||||
| B | Director | (II) Remuneration from subsidiaries and associates | (III) Total | Director | (I) Remuneration in the company preparing the financial statements | (III) Total | Director | (I) Remuneration in the company preparing the financial statements | (III) Total | |||||
| A | Name and | Surname | Marinella Idi Maria Villa7 |
Giuseppe Ranieri 8 |
Francesco Colasanti9 |
Remuneration paid to Directors
| A | B | C | D | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Name and | Period the | Expiry of the | Remuneration | Non-equity variable remuneration |
Non | Fair Value of equity |
or employment Office expiry |
|||||
| Surname | Office | position was held |
office | Fixed | for Committee membership (*) |
Bonuses and other incentives |
Profit sharing | monetary Benefits |
Other | €0 | remuneration (**) |
termination indemnity |
| Roberta Neri10 |
Director | From 1 January 2023 to 31 De cember 2023 |
tements as at 31 December Approval of Financial Sta 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €30,000 | €17,500 | €0 | €0 | €0 | €0 | €47,500 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €30,000 | €17,500 | €0 | €0 | €0 | €0 | €47,500 | €0 | €0 | |||
| Cristina Finocchi Mahne11 |
Director | From 1 January 2023 to 31 De cember 2023 |
tements as at 31 December Approval of Financial Sta 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €30,000 | €35,000 | €0 | €0 | €0 | €0 | €65,000 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €30,000 | €35,000 | €0 | €0 | €0 | €0 | €65,000 | €0 | €0 | |||
| Lieskovska12 Elena |
Director | From 1 January 2023 to 31 De cember 2023 |
tements as at 31 December Approval of Financial Sta 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 |
Remuneration paid to Directors
| Remuneration paid to Directors | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A | B | C | D | ﺎ | ਟ | 3 | 4 | 9 | 9 | L | 8 | |
| Name and | Period the | Expiry of the | Remuneration | Non-equity variable remuneration |
Non- | Fair Value of equity |
or employment Office expiry |
|||||
| Surname | Office | position was held |
office | Fixed | membership (*) for Committee |
incentives Bonuses and other |
Profit sharing | monetary Benefits |
Other | €0 | remuneration (**) |
termination indemnity |
| Lorito13 Nicola |
€0 | From 1 January 2023 to 31 De- cember 2023 |
tements as at Financial Sta- 31 December Approval of 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €65.000 | €0 | €0 | €0 | €0 | €0 | €65.000 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €15,000 | €0 | €0 | €0 | €0 | €0 | €15,000 | €0 | €0 | |||
| (III) Total | €80,000 | €0 | €0 | €0 | €0 | €0 | €80,000 | €0 | €0 | |||
| Bonifacio14 Francesco Mariano |
Standing Auditor |
From 1 January 2023 to 31 De- cember 2023 |
tements as at Financial Sta- 31 December Approval of 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €50,000 | €0 | €0 | €0 | €0 | €0 | €50.000 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €25,500 | €0 | €0 | €0 | €0 | €0 | €25.500 | €0 | €0 | |||
| (III) Total | €75,500 | €0 | €0 | €0 | €0 | €0 | €75.500 | €0 | €0 | |||
| Molon 15 Chiara |
Standing Auditor |
From 1 January 2023 to 31 De- cember 2023 |
tements as at Financial Sta- 31 December Approval of 2023 |
|||||||||
| (I) Remuneration in the company preparing the financial statements | €55,000 | €0 | €0 | €0 | €0 | €0 | €55,000 | €0 | €0 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €55,000 | €0 | €0 | €0 | €0 | €0 | €55,000 | €0 | €0 | |||
| 6 (HCs)16 | responsibilities with strategic Executives |
|||||||||||
| (I) Remuneration in the company preparing the financial statements | €2.045.337 | €0 | €1,560,031 | €0 | €71.400 | €26,667 | €3,703,434 | €57.748 | €250.000 | |||
| (II) Remuneration from subsidiaries and associates | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | €0 | |||
| (III) Total | €2,045,337 | €0 | €1.560.031 | €0 | €0 | €26,667 | €3.703.434 | €57,748 | €250.000 | |||
| €0 | €3,821,660 | €131,979 | €1,781,116 | €0 | €71,400 | €103,334 | €5,909,488 | €57,748 | €250,000 |
D

1 Renewal of office on 29 April 2021. He waived his remuneration as a member of the Board Committee to which he belonged.
2 Renewal of office in doValue S.p.A. on 29 April 2021; the CEO resigned from office on 28 April 2023. As a bad leaver, he has lost the right to receive variable remuneration, as already indicated in the Remuneration Policy. He retained the right to fixed remuneration for up-front and deferred payments in the amount of €325,000 (in cash) and €162,500 (in shares), to be paid within 30 days of the Shareholders' Meeting for the approval of the 2023 financial statements.
He also resigned as Chairman of doNext on 29 January 2023; office for which he waived the remuneration.
3 Appointed by the BoD by co-optation on 29 April 2023 as per the contingency succession plan. Confirmed Group Chief Executive Officer by the Board of Directors on 3 August 2023 for the 2023 financial year.
4 Renewal of office on 29 April 2021. Also the Chairman of the Appointments and Remuneration Committee from 13 May 2021. Chairman of doNext S.p.A. from 30 January 2023 to 27 April 2023.
5 Renewal of office on 29 April 2021; Office held until 14 June 2023.
6 Renewal of office on 29 April 2021, also a member of the Risk Committee since 15 July 2021.
7 Renewal of office on 29 April 2021, also a member of the Appointments and Remuneration Committee since 13 May 2021. 8 Renewal of office on 29 April 2021. Waived remuneration as a member of the BoD.
9 Renewal of office on 29 April 2021, also a member of the Appointments and Remuneration Committee since 13 May 2021. He waived his remuneration as a member of the BoD and as a member of the Committee until 14 June 2023.
10 In office since 29 April 2021, also a member of the Risk & RPT Committee since 15 July 2021.
11 Renewal of office on 29 April 2021. Also Chairman of the Risk & RPT Committee since 4 November 2021.
12 Appointed on 15 June 2023, waives his remuneration as a member of the BoD and member of the Committee.
13 Chairman of the Board of Statutory Auditors from 29 April 2021. He is also a member of the 231/01 Supervisory Body of doValue, the Board of Statutory Auditors and the 231/01 Supervisory Body of the subsidiary doNext.
14 Renewal of office on 29 April 2021. He is a member of the 231/01 Supervisory Body of doValue, Chairman of the Board of Statutory Auditors and 231/01 Supervisory Body of the subsidiary doNext. He also covers the sole role of the 231/01 Supervisory Body of the subsidiary doData.
15 Renewal of office on 29 April 2021. Holds the role of Chairman of the 231/01 Supervisory Body and of member of the Board of Statutory Auditors of doValue.
16 In 2023 a Key Manager was terminated on 31 October 2023, with related impact on fixed and variable remuneration.
Table 3A - Incentive plans based on financial instruments, other than stock options, in favour of members of the Board of Directors, of the General Managers and other Kay Management Personnel
| assigned in previous | Financial instruments | Financial instruments | Financial instruments vested | instruments Financial |
|||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| years not vested during the year |
Financial instruments assigned during the year | vested during the year and not allocated |
during the year and attributable | pertaining to the year |
|||||||||
| A | B | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 10 | 10 | 12 | |
| Name and Surname |
Office | Plan | of financial Number and type instru ments |
Vesting period |
of financial Number and type instru ments |
the assignment Fair value at date |
Vesting period |
Assignment Date |
at assignment Market price |
Number and type of financial instruments |
Number and type of finan cial instru ments |
Value at the date of accrual |
Fair value |
| Andrea Mangoni1 |
(termina CEO ted) |
||||||||||||
| (I) Remuneration in the company preparing the financial statements |
|||||||||||||
| (II) Remuneration from subsidiaries and asso ciates |
|||||||||||||
| (III) Total | - | - | - | - | - | - | - | - | - | ||||
| Manuela Franchi2 |
CEO | ||||||||||||
| (I) Remuneration in the company preparing the financial statements |
|||||||||||||
| (II) Remuneration from subsidiaries and asso ciates |
|||||||||||||
| (III) Total | - | - | - | - | - | - | - | - | - |
1 As a bad leaver, he has lost the right to receive variable remuneration, as already indicated in the Remuneration Policy. 2 In the role of CEO for 2023, she is not a beneficiary of remuneration in shares, while she has retained her access to LTI as Key Manager/General Manager Corporate Functions.

| years not vested during assigned in previous the year |
Financial instruments | Financial instruments assigned during the year | Financial instruments vested during the year and not allocated |
during the year and attributable Financial instruments vested |
pertaining to instruments Financial the year |
||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A | B | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 10 | 10 | 12 | 12 |
| and Sur Name name |
Office | Plan | of financial Number and type instru ments |
Vesting period |
of financial Number and type instru ments |
the assignment Fair value at date |
Vesting period |
Assignment Date |
at assignment Market price |
Number and type of financial instruments |
Number and type of finan cial instru ments |
Value at the date of accrual |
Fair value |
| 6 HC3 | DIRs | ||||||||||||
| 2023/2025 LTI | 170,697 | 1,159,997 | 3 | 13/07/2023 | 6.79565 | ||||||||
| (I) Remuneration in the company preparing the financial statements |
2022/2024 LTI | 148,302 | 3 | ||||||||||
| 2021/2023 LTI | 3 | 57,748 | 5,648 | 10.226 | €57,748 | ||||||||
| (II) Remuneration from subsidiaries and asso ciates |
|||||||||||||
| (III) Total | 148,302 | 170,697 | 1,159,997.07 | 57,748 | 5,648 | 57,748 | |||||||
Financial instruments
assigned in previous
Financial instruments assigned during the year
Financial instruments
Financial instruments vested
Financial
instruments
pertaining to
the year
during the year and attributable
vested during the year
and not allocated
years not vested during
the year
A Name and
Office
Plan
Surname Andrea
CEO
(terminated)
Mangoni1
(I) Remuneration in the
company preparing the
financial statements
(II) Remuneration from
subsidiaries and associates (III) Total
Manuela
Franchi2 (I) Remuneration in the
company preparing the
financial statements
(II) Remuneration from
subsidiaries and associates (III) Total
-
-
-
-
-
-
-
-
-
-
CEO
-
-
-
-
-
-
-
-
-
-
B
1
2 Number
Number
and type
Fair value at
the assignment
Vesting
Assignment
Market
price
Number and type of
financial instruments
at assignment
Date
period
date
of financial
instruments
and type
of financial
Vesting
period
instruments
3
4
5
6
7
8
10
10 Number and
type of financial instruments
Value at the date of accrual
Fair value
12
12
3 In 2023, one Key Manager is not eligible as a part of the Control Function and one was terminated in October, losing the right to receive variable remuneration. The figures shown therefore refer to four Key Managers.

Table 3B - Monetary incentive plans for members of the Board of Directors, General Managers and other Executives with strategic responsibilities.
| Position | Plan | Bonus for the year | Bonus from previous years | Other Bo- nuses |
|||||
|---|---|---|---|---|---|---|---|---|---|
| (A) | (B) | (C) | (A) | (B) | (C) | ||||
| Payable/Paid | Deferred | Deferral period |
No longer payable | Payable/Paid | Still Deferred | ||||
| Andrea Mangoni1 | CEO (terminated) | ||||||||
| (I) Remuneration in the company preparing the financial statements |
2023 MBO Bonus | - | - | - | - | - | - | ||
| (II) Remuneration from subsidiaries and associates | |||||||||
| Manuela Franchi2 | CEO | ||||||||
| (I) Remuneration in the company preparing the financial statements |
2023 MBO Bonus | 221,085 | - | - | - | - | - | ||
| (II) Remuneration from subsidiaries and associates | |||||||||
| 6 DIRs3 | Executives with strategic responsibilities |
||||||||
| (I) Remuneration in the company preparing the financial statements |
2023 MBO Bonus | 1,560,031 | - | - | - | - | - | ||
| (II) Remuneration from subsidiaries and associates | |||||||||
| €0 | 1,781,115.77 | - | - | - | - | - |
1 As a bad leaver, he has lost the right to receive variable remuneration, as already indicated in the Remuneration Policy. It should also be noted that the outgoing CEO was not a beneficiary of variable remuneration in cash.2 For 2023, the Group Chief Executive Officer is a beneficiary of the STI/MBO plans also for the role of Key Manager (General Manager Corporate Functions). 3 In October 2023, one Key Manager was terminated, losing the right to variable remuneration. Therefore, the figures shown refer to five Key Managers.

| Surname and name | Office | Investee company |
Number of shares held as at 31.12.2022 |
Number of shares purcha sed in 2023 |
Number of shares sold in 2023 |
Number of shares held as at 31.12.2023 |
|---|---|---|---|---|---|---|
| Andrea Mangoni | CEO | doValue | 727,022 | 62,525 | 789,547 |
* In 2022, the correct number of shares is higher (by 23,000 shares) than the figure used last year due to a typo.
| Surname and name |
Office | Investee company |
Number of shares held as at 31.12.2022 |
Number of shares purcha sed in 2023 |
Number of shares sold in 2023 |
Number of shares held as at 31.12.2023 |
|---|---|---|---|---|---|---|
| no. 41 | Executives with strategic responsibilities |
doValue | 76,771 | 6,281 | 3,600 | 79,452 |
1 In 2023, one Key Manager was not eligible as part of the Control Function and one was terminated in October, losing their right to receive variable remuneration.

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