CLOUD IS THE NEW DIGITAL Company Overview and FY 2020 Results

April 2021

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AGENDA

WHO WE ARE 2. BUSINESS MODEL AND MARKET OPPORTUNITIES 3. FINANCIAL RESULTS 2020 4. STRATEGIC ROADMAP 2021

CLOUD IS THE NEW DIGITAL

OUR

VISION DIGITAL TRANSFORMATION AND INNOVATION ARE THE KEYS FOR GROWTH AND NEW BUSINESS - CLOUD MARKETING IS THE DIGITOUCH VALUE OFFERING TO ADDRESS COMPANIES NEEDS FOR A FULL INTEGRATED AND SCALABLE SERVICE

OUR

MISSION TO SUPPORT OUR CLIENTS AND PA IN THE DIGITAL TRANSFORMATION PATH, THROUGH AN INTEGRATED OFFER OF DIGITAL MARKETING, TECHNOLOGY AND E-COMMERCE SERVICES, WITH A MARKET CENTRIC APPROACH

A FAST GROWING DIGITAL PLAYER

✓ ESTABLISHED IN 2007
✓ LISTED on AIM ITALIA since 2015
✓ 300+ HIGHLY SKILLED PEOPLE
✓ OFFICES in ROME, MILAN, MONZA
✓ FULLY GDPR COMPLIANT
✓ 300+ CLIENTS

Gruppo DigiTouch is an ISO-9001 Certified Company for:

business management systems
design and delivery of training interventions in Digital Transformation area
✓ Experience in M&A
✓ Capability in People & Process integration
✓ Focus on mid-term Business Innovation

A FULLY INTEGRATED OFFER

CREATING VALUE BY LEVERAGING ON AN INTEGRATED APPROACH AND CROSS FERTILIZATION

TECHNOLOGY SERVICES

Data analysis & insights
Business analytics & predictive models

CORE

VALUE FOR

CLIENTS

OFFER

Data science & machine learning
Mar-Tech system integration
Marketing Automation
Business Process Automation

E-COMMERCE SERVICES

E-commerce solutions
•Interface development
Experience Design
Cloud Solutions

MARKETING SERVICES

Omnichannel marketing
Content & Creativity
Tracking
SEO & CRO
Special projects
Digital event platform

Marketing Company with focus on integrating Technology, Marketing, Resources and Skills. Flexibility, market centricity, consultancy and assets integration are our keys

We are a Cloud

Plan, implement and manage clients' digital offers

Display and sell clients' goods and services digitally Promote market and services and recruit clients online

SCALABILITY & PERFORMANCES

FULL SERVICES VALUE CHAIN CREATING VALUE FOR OUR CLIENTS ALL OVER THE VALUE CHAIN

STRATEGY	DESIGN	COMMERCE	COMMUNICATION	INTEGRATION MAR-TECH SYSTEM
DATA ANALYSIS	CUSTOMER EXPERIENCE DESIGN	DIRECT TO CONSUMER	ADVERTISING & MEDIA PLANNING	MAR-TECH CONSULTING
CONTENT AND SOCIAL	PLATFORM & WEBSITE	OMNICHANNEL	EVENTS	MARKETING AUTOMATION
E-COMMERCE & TESTING	MOBILE AND APP APPLICATION	MARKET PLACES	MEDIA MANAGEMENT	HOSTING
SEO	PRODUCTION	VOICE COMMERCE	SEO & INFLUENCER MARKETING	SYSTEM INTEGRATION
	REPORTING
	CLOUD

MULTIPLE PROPRIETARIES TECHNOLOGIES

TECH SKILLS WITHIN THREE CORE DIVISIONS

MACHINE LEARNING

Proprietary platform - Meware Cognitive Platform (MCP) - which offering evolved system of business analysis, based on a modular architechture able to analyse complex data, also using algorhytms from machine learning and deep machine learning

CLOUD

Managing complex and heterogenous infrastructures and is able to project, implement and manage cloud environments (private and public). It employs elastic infrastuctures and the strenght is the ability to erogate a tailor-made managed service business

E-COMMERCE & INTERFACES

Strong competences in infrastructure services, development of e-commerce apps and designing winning userinterfaces

Capabilities to develope stand alone ecommerce portals as well as ecommerce market place solutions

DIGITAL MARKETING

Skilled team of professionals in the full set of digital marketing tools and products leveraging on internal assets and capabilities as well as external partnerships with main software vendors

DIVERSIFIED PORTFOLIO

EXPERTISE IN DIFFERENT SEGMENTS – CORE CUSTOMERS

COMPETITIVE ARENA

Overall market convergence in the area of "Integrated Offer", generating additional market consolidation

Gruppo DigiTouch competes with big consultancy groups through a mix of consulting, marketing and tech

Compared to them, DigiTouch can be more flexible in delivering some customized projects at more scalable

GRUPPO DIGITOUCH

2020 IN A SNAPSHOT

COVID-19 RECOVERY WILL BE DIGITAL – READY FOR THE «NEXT NORMAL»

1. Strong free cash flow in tough circumstances and after M&A activities; +€3,1m in Op. Cash Flow
2. Exceptionally low Net Debt/EBITDA at 0,3x, offering room for additional leverage and further investments
3. Pandemic impact on ADV Marketing Revenue level almost entirely compensated by the growth in Technology and Ecommerce
4. Operating profitability improved and overall profitability preserved
5. Net income as adjusted for goodwill amortization at €1,7m
6. Share buy-back programme in execution for €700K
7. Dividend distribution of €0,01 in payment end of June 2021

Data accounted in IT GAAP Note: Net Income as adj. for goodwill amortization

• Strong cash generation over the period

✓ €3,1 m in Operating Cash Flow vs €1,5m as of 31st December 2019 thanks to better NWC
✓ €0,6 m in Free Cash Flow vs -€0,7m last year despite new equity investments – Converse
NFP improved from -2,5m in FY 2019 to -€2,0m in FY 2020
Revenues at €33,5 million – down 14% - (vs. sector decrease of nearly 30%)
Improvement in marginality compared to FY 2019
Adj. EBITDA at €5,7 m in line with FY '19 and EBITDA margin improved to 17,1% vs 14,8% in FY '19
Pre-tax result at €0,7m and Net income as adjusted for goodwill amortization at €1,7m
✓ Net income as reported is impacted by the amortization of goodwill as for ITA GAAP

GROWING AND RESILIENT BUSINESS MODEL

Data in euro million – Data accounted in IT GAAP Note: EBITDA as adj. for non recurring items

FY 2020 INCOME STATEMENT AND BALANCE SHEET

INCOME STATEMENT BALANCE SHEET

(Euro M) Income Statement	FY'19	'20 FY
Revenues	38 94 ,	33 52 ,
adj EBITDA	5 76 ,	5 72 ,
EBITDA margin	14,8%	17,1%
EBIT	1 69 ,	1 02 ,
EBIT margin	4,3%	3,0%
for adj goodwill amortization Net Income	2 30 ,	1 70 ,
before Earnings tax	1 31 ,	0 68 ,
Net Income	0 77 ,	0 07 ,
Net Income margin	2,0%	0,2%

Balance Sheet (Euro M)	FY'19	FY '20
Goodwill	8,60	8,35
Other Assets	6,39	7,67
Net Working Capital	3,22	2,40
Long-term Liabilities	-1,16	-1,64
Net Capital Employed	17,05	16,77

Net Equity	14,54	14,77
Net Financial Debt	2,55	2,01
Net Equity and Funds	17,09	16,78

Adj. EBITDA Margin increased thanks a better mix, and the new go-to-market approach with focus on more profitable projects
Amortization, depreciation and write-downs up compared to last year due to some investments entered into the production cycle that were completed in the previous year and certain write-downs

NET INCOME ADJ.

Analysis of Net Income adj. (Euro M)	FY'17	FY'18	FY'19	FY '20

Revenues	28,9	30,6	38,9	33,5
residual Goodwill	11,4	10,0	8,6	8,3
Net Equity	14,1	14,1	14,5	14,8
Net Equity after goodwill coverage	2,7	4,1	5,9	6,4
Goodwill amortization	1,2	1,3	1,5	1,6
Net Income	0,4	0,3	0,8	0,1
Net Income adj. for goodwill amortization	1,7	1,6	2,3	1,7
Net Income adj. margin	5,7%	5,3%	5,8%	5,0%

• DigiTouch reports its Financials in IT GAAP

Adjusted Net Result: heavily impacted by the effect of goodwill amortization accounted in accordance with OIC rules
Net Equity after goodwill coverage: highlights the ability to cover the residual value of goodwill

FY 2020 – NFP AND FCF DYNAMICS

NET DEBT

(Euro M) Detailed FCF	FY'19	'20 FY
EBITDA	5 76 ,	5 72 ,
Other	-1 81 ,	-2 01 ,
Change in WC	-2 50 ,	-0 60 ,
Cash Flow Operating	1 45 ,	3 11 ,
Capital expenditures	-0 85 ,	-2 80 ,
(investments)/divestments Other	-1 29 ,	0 30 ,
FCF	-0 69 ,	0 60 ,
Debt/EBITDA Net	0 44 ,	0 35 ,

€3m bond repaid in March 2020; issuance of a new loan
Significantly low Net Debt/EBITDA at 0,3x - still room for additional leverage and investments
Positive change in at Operating cash flow level due a lower absorption of Working capital
Positive change in Net Debt mostly due to the increase in cash liquidity (€7,8m as of December 31st 2020)

STRATEGIC ROADMAP 2021

DigiTouch will continue to focus on the new integrated offer through the go-to-market approach while maintaining attention on both top line growth – also through M&As – and profitability progress

The Group has already reinforced priorities and enhanced continuity plans to navigate the "next normal". In the current difficult market context, the Group was favored by its versatile business model and the sound balance sheet

The digital shift is one of the most profound changes brought about by the pandemic, and DigiTouch is taking all the available opportunities with a clear strategy aimed at:

1. Focus on the sector of public tenders
2. Accelerate e-commerce / development of digital enabler e-commerce positioning
3. Speed up innovation in the fast growing areas of cloud marketing, machine learning, cyber security
4. Offer integrated projects combining its platforms with customers' technologies

Strengthen market position through potential accretive strategic operations

In a market that pushes companies to increase critical mass, Digitouch is palying fully the role of a major "DIGITAL HUB", able to support end-to-end customers and offer a complete suite of tech services

Focus is on the 3 business services lines: technology, e-commerce and digital service with the aim in the medium term to have a balanced mix

Financial discipline is a key driver to buy at "best in class" conditions as the track record up to now has shown

Revenues >= €40m EBITDA adj. €6,2-6,5m

We are committed to generate returns to our current and potential shareholders by delivering profitable growth medium-long term thanks outstanding service delivery, solid client base, talented professionals and financial discipline

trustable credibility

THANKS

[email protected]

Gruppo DigiTouch - Via Zarotto 2 - 20124 Milan - ITALY T 02 89295100 W GRUPPODIGITOUCH.IT S

AI assistant

Digitouch Investor Presentation 2020

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