Investor Presentation • Aug 12, 2021
Investor Presentation
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Growth as No. 1 Priority
40% in short/mid-term (2017 IPO target) >30% in the long-term
Further strengthen our position across the most attractive regions
Invest in innovation to build a third generation ondemand platform
target of 5-8% of GMV

2021 Outlook


10th consecutive quarter of total segment revenue growth of ~100% (+105% YoY reported/+115% YoY adj. for FX)
Successful start of our own delivery offering at Woowa (Baemin 1) in Korea
Further expansion of Dmarts: +84 new stores in Q2 2021, leading to a total of 6871 at end of June
Foodpanda launch in Germany on track
Sale of Balkan2 operations to Glovo for a transaction value of approx. €170m
Further progress on ESG: Sustainable Packaging Project initiated
Including 34 B-marts as part of Woowa.
Sale of Romanian activities announced in Q2 2021, closing still subject to antitrust approval.



730m ORDERS +79% YoY
€8.4bn GMV

€1.5bn TOTAL SEGMENT REVENUE1

All values including Woowa and excluding Delivery Hero Korea.


Total Segment Revenue is defined as revenue in accordance with IFRS 15, excluding the effect of vouchers and other discounts. Difference between total segment revenue and the sum of segment revenues is mainly due to intersegment consolidation adjustments for services charged by the Platform Businesses to the Integrated Verticals Businesses (Q2 2021: €-35.2m).
Includes reported current growth rates for Argentina and Lebanon in the constant currency calculation due to the effects of hyperinflation in Argentina and Lebanon.
Q2'20 Q2'21 Q2'20 Q2'21 Q2'20 Q2'21
284
485
+71%




MENA benefits from easier comparable numbers as Q2/20 suffered significantly from Covid-19 curfews
Own-delivery at 44% of orders in Q2 2021 (Q2 2020: 42%)
MENA revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Lebanese operations qualifying as hyperinflationary economy according to IAS 29 beginning October 2020. In Q2 2021 GMV & revenues have been retrospectively adjusted with a total impact of +€0.7m and +€0.1m, respectively.


Despite a gradual ease of COVID related restrictions, strong order growth of 63% YoY in Q2 2021 and still 48% in July 2021
Own-delivery at 33% of orders in Q2 2021 (Q2 2020: 26%)


Americas revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentinian operations qualifying as hyperinflationary economy according to IAS 29 beginning 1 September 2018. In Q2 2021 GMV & revenues have been retrospectively adjusted with a total impact of +€17.4m and +€4.0m, respectively.

13 1. The agent business with local vendors is captured in the platform business segments. DH Kitchens (capturing various types of kitchen models).

Contribution Margin1of Own-Delivery (Before Voucher Costs2 ) as a % of GMV Values excluding Delivery Hero Korea and not yet including Woowa


Contribution Margin1of Own-Delivery (After Voucher Costs2 ) as a % of GMV Values excluding Delivery Hero Korea and not yet including Woowa


Capex: 0.8% of GMV (4.4% of total segment revenues in H1 2021)
M&A & Investments: Mainly cash component for Woowa acquisition and purchase of Deliveroo stake


Glovo Rappi Deliveroo JET Zomato Others
Large portfolio of minority investments in the global food delivery space and adjacent businesses
Already generated very attractive returns in the double-digit and sometimes even in the tripledigit percentages.

Case Studies
2021 Outlook


Share of OD orders in Korea doubled to 8% in June (vs. January) as we quickly expanded OD to 29% in Seoul. Now expanding to new cities and plan to achieve >15% in Korea until year-end.


Pricing model: 12% commission + 3% payment fee + KRW 6,000 delivery fee after promotional period (AFV currently KRW 21,000)



Comparison of Average Basket Value (ABV) Dmarts vs. Food Delivery
Values for all Dmarts active in Jan 2021 vs Jun 2021
(weighted average ratio of ABV Dmarts relative to ABV Food)
Average Daily Orders per Store by Store Operating Month Values for cohort of stores active since June 2020 or before

Currently re-investing efficiency gains to expand our footprint – focusing on faster delivery times, customer acquisitions, competitive pricing, etc. in order to grab more market share.

2021 Outlook

The below outlook includes Woowa on a pro forma basis as of 1 January 2021 and excludes Delivery Hero Korea from the same date onwards.
| GMV | €33bn to €35bn Previously: €31bn to €34bn |
|
|---|---|---|
| Total Segment Revenue |
€6.4bn to €6.7bn Previously: €6.1bn to €6.6bn |
|
| Adjusted EBITDA margin |
around -2% of GMV Previously: -1.5% to -2.0% Including negative EBITDA investments of ~€550m |
The 2021 adjusted EBITDA margin target already includes negative ~€550m EBITDA investments for: •Integrated Verticals (mostly Dmarts) •New Markets (Japan, Vietnam, Germany, Peru, Ecuador, etc.) |


| 2020 | 2021 | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| in €m |
Q 1 |
Q 2 |
H 1 |
Q 3 |
Q 4 |
F Y |
Q 1 |
Q 2 |
H 1 |
|
| Delivery Hero Group | ||||||||||
| Orders | 352.2 | 408.1 | 760.3 | 520.5 | 610.1 | 1,890.8 | 662.8 | 730.3 | 1,393.1 | |
| % YoY Growth | 85.8% | 88.0% | 87.0% | 98.6% | 96.3% | 93.0% | 88.2% | 78.9% | 83.2% | |
| % OD Orders | 38.1% | 45.9% | 42.3% | 46.6% | 47.3% | 45.1% | 47.9% | 49.9% | 48.9% | |
| GMV1,2 | 4,240.0 | 4,815.3 | 9,055.3 | 5,804.0 | 6,946.4 | 21,805.8 | 7,769.7 | 8,388.8 | 16,158.5 | |
| % YoY Growth (RC)3 | 61.4% | 66.7% | 64.2% | 75.9% | 81.3% | 72.4% | 83.2% | 74.2% | 78.4% | |
| % YoY Growth (CC)4 | 63.9% | 69.6% | 66.9% | 85.5% | 91.0% | 79.0% | 92.2% | 80.8% | 86.1% | |
| Revenue1,2 | 631.3 | 757.5 | 1,388.8 | 946.3 | 1,152.6 | 3,487.7 | 1,351.6 | 1,549.9 | 2,901.6 | |
| % YoY Growth (RC)3 | 96.7% | 102.7% | 99.9% | 107.8% | 101.5% | 102.5% | 114.1% | 104.6% | 108.9% | |
| % YoY Growth (CC)4 | 97.2% | 105.0% | 101.4% | 119.4% | 114.8% | 110.6% | 127.0% | 115.1% | 120.5% | |
| Intersegment consolidation5 | (1.0) | (2.7) | (3.8) | (4.9) | (9.5) | (18.2) | (19.2) | (35.2) | (54.5) | |
| Adj. EBITDA1,2 | (323.5) | (590.2) | (332.3) | |||||||
| EBITDA Margin % (GMV) | -3.6% | -2.7% | -2.1% | |||||||
| Asia | ||||||||||
| Orders | 223.3 | 284.4 | 507.7 | 347.8 | 399.1 | 1,254.5 | 430.6 | 485.5 | 916.1 | |
| % YoY Growth | 134.0% | 151.5% | 143.5% | 133.6% | 117.9% | 132.1% | 92.9% | 70.7% | 80.5% | |
| % OD Orders | 39.3% | 46.8% | 43.5% | 47.6% | 47.5% | 45.9% | 47.4% | 49.9% | 48.7% | |
| GMV | 2,800.6 | 3,323.5 | 6,124.1 | 3,870.1 | 4,661.9 | 14,656.0 | 5,129.4 | 5,588.6 | 10,718.0 | |
| % YoY Growth (RC)3 | 82.4% | 97.5% | 90.3% | 95.2% | 96.8% | 93.6% | 83.2% | 68.2% | 75.0% | |
| % YoY Growth (CC)4 | 86.0% | 100.2% | 93.5% | 103.3% | 102.5% | 98.8% | 88.3% | 71.0% | 78.9% | |
| Revenue | 290.8 | 391.0 | 681.8 | 450.1 | 541.7 | 1,673.6 | 620.1 | 720.2 | 1,340.4 | |
| % YoY Growth (RC)3 | 141.5% | 175.0% | 159.6% | 135.2% | 102.1% | 131.8% | 113.2% | 84.2% | 96.6% | |
| % YoY Growth (CC)4 | 141.4% | 174.8% | 159.5% | 143.6% | 109.6% | 136.8% | 121.5% | 90.2% | 103.5% | |
| Adj. EBITDA | (205.8) | (406.2) | ||||||||
| EBITDA Margin % (GMV) | -3.4% | -2.8% | ||||||||
| MENA | ||||||||||
| Orders | 84.7 | 66.5 | 151.2 | 107.7 | 127.4 | 386.3 | 140.0 | 147.9 | 287.9 | |
| % YoY Growth | 31.3% | -5.9% | 11.9% | 40.0% | 47.3% | 29.4% | 65.2% | 122.4% | 90.4% | |
| % OD Orders | 35.1% | 41.6% | 38.0% | 40.6% | 41.3% | 39.8% | 43.9% | 43.7% | 43.8% | |
| GMV1,2 | 956.8 | 822.1 | 1,778.9 | 1,206.3 | 1,350.4 | 4,335.6 | 1,537.7 | 1,617.3 | 3,155.0 | |
| % YoY Growth (RC)3 | 28.5% | 1.0% | 14.1% | 30.0% | 36.3% | 24.7% | 60.7% | 96.7% | 77.4% | |
| % YoY Growth (CC)4 | 28.1% | 2.4% | 14.7% | 43.8% | 57.1% | 34.5% | 83.2% | 123.8% | 102.0% | |
| Revenue1,2 | 202.3 | 165.9 | 368.1 | 246.2 | 279.9 | 894.3 | 325.5 | 359.3 | 684.9 | |
| % YoY Growth (RC)3 | 40.6% | 1.0% | 19.5% | 27.5% | 30.3% | 24.9% | 60.9% | 116.6% | 86.0% | |
| % YoY Growth (CC)4 | 38.4% | 1.0% | 18.5% | 37.7% | 45.3% | 31.7% | 79.4% | 142.4% | 107.8% | |
| Adj. EBITDA1,2 | 18.8 | 98.6 | ||||||||
| EBITDA Margin % (GMV) | 1.1% | 2.3% |
Americas and MENA revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentinian and Lebanese operations qualifying as hyperinflationary economies according to IAS 29 beginning 1 September 2018 and October 2020 respectively.
Includes Reported Currency growth rates for Argentina and Lebanon in the Constant Currency calculations due to the effects of hyperinflation in the respective countries.
RC = Reported Currency Growth / CC = Constant Currency Growth.
Difference between total segment revenue and the sum of segment revenues is mainly due to intersegment consolidation adjustments for services charged by the Platform Businesses to the Integrated Verticals Businesses.
Preliminary values. Auditor review not yet completed at the time of publication (12 August 2021) therefore changes might occur.

| 2020 | 2021 | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| in €m |
Q 1 |
Q 2 |
H 1 |
Q 3 |
Q 4 |
F Y |
Q 1 |
Q 2 |
H 1 |
|
| Europe | ||||||||||
| Orders | 25.4 | 30.6 | 56.0 | 32.0 | 40.6 | 128.7 | 47.0 | 49.8 | 96.8 | |
| % YoY Growth | 32.9% | 47.4% | 40.4% | 54.8% | 66.4% | 51.4% | 84.7% | 62.8% | 72.7% | |
| % OD Orders | 19.0% | 26.3% | 23.0% | 25.8% | 28.3% | 25.4% | 31.4% | 33.4% | 32.4% | |
| GMV | 320.5 | 420.3 | 740.8 | 426.4 | 570.3 | 1,737.5 | 682.4 | 718.7 | 1,401.1 | |
| % YoY Growth (RC)3 | 38.1% | 69.1% | 54.1% | 65.0% | 84.9% | 65.9% | 112.9% | 71.0% | 89.1% | |
| % YoY Growth (CC)4 | 40.0% | 72.8% | 57.0% | 66.9% | 86.8% | 68.2% | 112.6% | 68.3% | 87.5% | |
| Revenue | 57.5 | 76.1 | 133.6 | 80.4 | 109.1 | 323.1 | 136.6 | 149.3 | 285.9 | |
| % YoY Growth (RC)3 | 55.6% | 84.4% | 70.8% | 88.1% | 108.5% | 86.4% | 137.5% | 96.3% | 114.0% | |
| % YoY Growth (CC)4 | 58.3% | 89.7% | 74.9% | 90.8% | 111.0% | 89.7% | 136.5% | 92.0% | 111.2% | |
| Adj. EBITDA | (7.9) | (2.2) | ||||||||
| EBITDA Margin % (GMV) | -1.1% | -0.1% | ||||||||
| Americas | ||||||||||
| Orders | 18.7 | 26.6 | 45.3 | 33.0 | 43.0 | 121.3 | 45.2 | 47.1 | 92.3 | |
| % YoY Growth | 79.2% | 111.2% | 96.7% | 112.0% | 156.4% | 119.1% | 141.4% | 77.1% | 103.6% | |
| % OD Orders | 62.5% | 70.8% | 67.3% | 76.2% | 81.9% | 74.9% | 83.4% | 86.3% | 84.9% | |
| GMV1,2 | 162.1 | 249.4 | 411.5 | 301.3 | 363.8 | 1,076.6 | 420.1 | 464.3 | 884.4 | |
| % YoY Growth (RC)3 | 41.5% | 74.8% | 60.0% | 129.6% | 120.2% | 94.5% | 159.2% | 86.1% | 114.9% | |
| % YoY Growth (CC)4 | 48.3% | 85.4% | 68.9% | 148.7% | 136.4% | 108.0% | 172.6% | 90.9% | 123.0% | |
| Revenue1,2 | 37.8 | 57.2 | 95.0 | 72.5 | 89.9 | 257.4 | 107.0 | 119.9 | 226.9 | |
| % YoY Growth (RC)3 | 93.0% | 119.5% | 108.1% | 157.4% | 145.6% | 133.1% | 182.8% | 109.6% | 138.8% | |
| % YoY Growth (CC)4 | 102.8% | 132.5% | 119.7% | 178.0% | 163.5% | 149.1% | 196.7% | 114.7% | 147.4% | |
| Adj. EBITDA1,2 | (79.1) | (143.1) | ||||||||
| EBITDA Margin % (GMV) | -19.2% | -13.3% | ||||||||
| Integrated Verticals | ||||||||||
| Orders | 4.3 | 6.1 | 10.4 | 10.1 | 14.2 | 34.7 | 17.0 | 21.5 | 38.4 | Orders and GMV are accounted for in |
| % YoY Growth | 296.1% | 249.4% | 268.6% | the respective Platform segments and | ||||||
| % OD Orders | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | shown in the Integrated Verticals |
| GMV | 45.7 | 72.3 | 118.0 | 103.8 | 148.9 | 370.7 | 193.2 | 256.2 | 449.4 | segment for illustrative purposes only |
| % YoY Growth (RC)3 | 322.9% | 254.5% | 281.0% | |||||||
| % YoY Growth (CC)4 | 360.4% | 279.6% | 310.9% | |||||||
| Revenue | 43.8 | 70.1 | 113.9 | 102.1 | 141.4 | 357.4 | 181.6 | 236.4 | 418.0 | |
| % YoY Growth (RC)3 | 314.6% | 237.3% | 267.0% | |||||||
| % YoY Growth (CC)4 | 351.7% | 263.3% | 297.3% | |||||||
| Adj. EBITDA | (49.4) | (137.2) | ||||||||
| EBITDA Margin % (GMV) | -41.9% | -37.0% |
Americas and MENA revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentinian and Lebanese operations qualifying as hyperinflationary economies according to IAS 29 beginning 1 September 2018 and October 2020 respectively.
Includes Reported Currency growth rates for Argentina and Lebanon in the Constant Currency calculations due to the effects of hyperinflation in the respective countries.
RC = Reported Currency Growth / CC = Constant Currency Growth.


| Europe | MENA | Asia | Americas | |
|---|---|---|---|---|
| Acquisitions | Germany (Honest Food) |
UAE, Qatar, Bahrain, Egypt and Lebanon (InstaShop) |
South Korea (Woowa Group) |
Peru, Ecuador, Costa Rica, Honduras and Guatemala (Glovo) |
| Divestments | Balkan (Bosnia and Herzegovina, Bulgaria, Montenegro, Serbia)1 |
Colombia (iFood JV)2 Uruguay (Motwer) Canada (Foodora) |
The pro forma figures have been retrospectively adjusted for the divestment of the German operations in 2018, the anticipated divestment of Delivery Hero Korea, and the acquisition of Woowa.



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