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DEE DEVELOPMENT ENGINEERS LIMITED Environmental & Social Information 2024

Sep 3, 2024

62378_rns_2024-09-03_e2f93230-4b2a-448c-8aa1-e1dba89f0fc3.pdf

Environmental & Social Information

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==> picture [134 x 47] intentionally omitted <==

Date: 3[rd] September, 2024

Listing Compliance Department

BSE Limited The National Stock Exchange of India Ltd. Phiroze Jeejeebhoy Tower, Exchange Plaza, Plot No. C/1, G Block, Dalal Street, Bandra Kurla Complex, Bandra (E), Mumbai – 400001 Mumbai – 400051 Scrip Code: 544198 Symbol: DEEDEV

Sub: Submission of Business Responsibility and Sustainability Report for the Financial Year 2023-24

Dear Sir/Madam,

Pursuant to Regulation 34(2)(f) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are submitting herewith the Business Responsibility and Sustainability Report for the Financial Year 2023-24 which forms an integral part of the Annual Report for the financial year 2023-24.

This is for your information and record please.

Yours faithfully,

For DEE Development Engineers Limited

Digitally signed by RANJAN RANJAN KUMAR KUMAR SARANGI SARANGI Date: 2024.09.03 19:50:15 +05'30'

__________ Ranjan Kumar Sarangi Company Secretary and Compliance Officer

Membership No.: F8604 Address: Unit 1, Prithla - Tatarpur Road, Village Tatarpur Dist. Palwal, Faridabad, Haryana – 121 102

DEE DEVELOPMENT ENGINEERS LIMITED

Regd. Office: Unit 1, Prithla-Tatarpur Road, Village Tatarpur, Dist. Palwal, Haryana- 121102, India Works: Unit 1, 2 & 3, Village Tatarpur, Dist. Palwal, Haryana- 121102, India T: +91 1275 248200, F: +91 1275 248314, E: [email protected], W: www.deepiping.com CIN: L74140HR1988PLC030225 GST Registration No . 06AACCD0207H1ZA

Business Responsibility and Sustainability Report (‘BRSR’)

Section A:

General Disclosure

I. Details of the listed entity

1. Corporate Identity Number (CIN):
of the Listed Entity
L74140HR1988PLC030225
2 Name of the Listed Entity DEE Development Engineers Limited
3 Year of incorporation 1988
4 Registered office address Unit 1, Prithla-Tatarpur Road, Village Tatarpur,
Palwal, Faridabad, Haryana-121 102, India
5 Corporate address Unit 1, Prithla-Tatarpur Road, Village Tatarpur,
Palwal, Faridabad, Haryana-121 102, India
6 E-mail [email protected]
7 Telephone +91 1275 248345
8 Website www.deepiping.com
9 Financial year for which reporting is
being done
FY 2023-24
10 Name of the Stock Exchange(s) where
shares are listed
BSE Limited ('BSE') and National Stock Exchange of India Limited ('NSE')
11 Paid-up Capital `5303.91 Lakhs
12 Name and contact details (telephone,
email address) of the person who may
be contacted in case of any queries
on the BRSR report
Mr. Ranjan Kumar Sarangi
Company Secretary and Compliance Officer
[email protected]
+91 1275 248345
13 Reporting boundary - Are the disclosures
under this report made on a standalone
basis (i.e. only for the entity) or on a
consolidated basis (i.e. for the entity and
all the entities which form a part of its
consolidated financial statements, taken
together).
Consolidated Basis

II. Products/services

14. Details of business activities (accounting for 90% of the turnover):

Sr.
No.
Description of Main Activity Description of Business Activity % Turnover of the Entity
1 Manufacturing Metal and metalproducts 93.65%
2 Electricity, gas, steam and air
condition supply
Electric power generation,
transmission and distribution
6.35%

108

DEE Development Engineers Limited

Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

15. Products/Services sold by the entity (accounting for 90% of the entity's Turnover):

Sr.
No.
Product/ Service NIC Code % of Total Turnover
Contributed
1 Pre-fabrication of Pipes and Pipe fittings 3419 93.65%
2 Electricity 3603 6.35%

III. Operations:

16. Number of locations where plants and/or operations/offices of the entity are situated:

Location Number of plants Number of offices Total
National 9 2 11
International 1 1 2

17. Markets Served by the Entity:

a) Number of Locations:

Location Number
National (No. of States) All states and union territories in India
International (No. of Countries) DEE Piping has a presence across 45 countries
internationally-
Algeria, Australia, Bangladesh, Belgium, Brazil,
Canada, Chile, China, Columbia, Denmark,
Dominican Republic, Egypt, England, France,
Germany, Hong Kong, Indonesia, Iraq, Israel, Italy,
Japan, Malaysia, Mexico, Netherlands, Nigeria,
Panama, Philippines, Poland, Qatar, Russia, Saudi
Arabia, Scotland, Singapore, South Africa, South
Korea, Vietnam, Switzerland, Taiwan, Thailand,
Turkey, Turkmenistan, UAE, UK, USA, Uzbekistan

b) What is the contribution of exports as a percentage of the total turnover of the entity?

The contribution of exports as a percentage of DEE Development Engineers' consolidated turnover is 30.63%.

c. A brief on types of customers

The Company provides specialised process piping solutions to industries such as oil and gas, power, chemicals, and other process industries.

IV. Employees

18. Details as at the end of Financial Year:

a) Employees and workers (including differently abled):

S.
No.
Particulars Total (A) Male Male Female Female
Number
(B)
Percentage
(B/A)
Number
(c)
Percentage
(C/A)
EMPLOYEES
1. Permanent (D) 1061 1024 96.5% 37 3.5%
2. Other than Permanent (E) 34 34 100% 0 0%
3. Total employees (D + E) 1095 1058 96.6% 37 3.4%

109

Annual Report 2023-24

S.
No.
Particulars Total (A) Male Male Female Female
Number
(B)
Percentage
(B/A)
Number
(c)
Percentage
(C/A)
WORKERS
4. Permanent (F) 0 0 0 0 0
5. Other than Permanent (G) 2946 2915 98.9% 31 1.1%
6. Total workers (F + G) 2946 2915 98.9% 31 1.1%

b) Differently abled Employees and workers:

S.
No.
Particulars Total (A) Male Male Female Female
Number
(B)
Percentage
(B/A)
Number
(C)
Percentage
(C/A)
DIFFERENTLY ABLED EMPLOYEES
1. Permanent (D) 3 3 100% 0 0
2. Other than Permanent (E) 0 0 0% 0 0
3. Total differently abled
employees (D + E)
3 3 100% 0 0
DIFFERENTLY ABLED WORKERS
4. Permanent (F) 0 0 0 0 0
5. Other thanpermanent (G) 3 3 100% 0 0
6. Total differently abled
workers (F + G)
3 3 100% 0 0

19. Participation/Inclusion/Representation of women

Total (A) Number and percentage of female Number and percentage of female
No. (B) % (B / A)
Board of Directors 6 3 50%
KeyManagement Personnel 5 2 40%

20. Turnover rate for permanent employees and workers (Disclose trends for the past 3 years)

FY 2023-24
(Turnover rate in
current FY)
FY 2023-24
(Turnover rate in
current FY)
FY 2023-24
(Turnover rate in
current FY)
FY 2022-23
(Turnover rate in
previous FY)
FY 2022-23
(Turnover rate in
previous FY)
FY 2022-23
(Turnover rate in
previous FY)
FY 2021-22
(Turnover rate in the
year prior to the
previous FY)
FY 2021-22
(Turnover rate in the
year prior to the
previous FY)
FY 2021-22
(Turnover rate in the
year prior to the
previous FY)
Male Female Total Male Female Total Male Female Total
Permanent Employees 18.3% 2.3% 20.6% 11.8% 1.5% 13.3% 10.1% 2.2% 12.3%
Permanent Workers Not Applicable

110 DEE Development Engineers Limited

Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

  • V. Holding, Subsidiary and Associate Companies (including joint ventures)

21. (a) Names of holding / subsidiary / associate companies / joint ventures

S.
No.
Name of the holding /
subsidiary/associate
companies/joint ventures (A)
Indicate whether
holding/Subsidiary/
Associate/Joint
Venture
% of shares
held by
listed entity
Does the entity indicated
at column A, participate in
the Business Responsibility
initiatives of the
listed entity? (Yes/No)
1 Malwa Power Private Limited Subsidiary 100 Yes
2 DEE Fabricom India Private Limited Subsidiary 100 No
3 Atul Krishan Bansal Foundation Subsidiary 100 No
4 DEE Piping Systems (Thailand)
Co., Ltd.
Subsidiary 100 No

VI. CSR Details

22. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: (Yes/No)

  - Yes
  • (ii) Turnover (in `) - 50,269.61 Lacs

  • (iii) Net worth (in `) - 47,525.50 Lacs

VII. Transparency and Disclosures Compliances

23. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct:

Stakeholder
group from
whom
complaint
is received
Grievance Redressal
Mechanism in Place
(Yes/No)
(If Yes, then provide
weblink for grievance
redress policy)
FY 2023-24
Current Financial Year
FY 2023-24
Current Financial Year
FY 2023-24
Current Financial Year
FY 2022-23
Previous Financial Year
FY 2022-23
Previous Financial Year
FY 2022-23
Previous Financial Year
Number of
complaints
filed during
the year
Number of
complaints
pending
resolution
at close of
the year
Remarks Number of
complaints
filed during
the year
Number of
complaints
pending
resolution
at close of
the year
Remarks
Communities Yes Nil Nil - Nil Nil -
Investors (other than
shareholders)
Yes Nil Nil - Nil Nil -
Shareholders Yes Nil Nil - Nil Nil -
Employees and workers Yes Nil Nil - Nil Nil -
Customers Yes 17 0 None
pending
at the
end of the
Financial
Year
16 0 None
pending
at the
end of the
Financial
Year
Value Chain Partners Yes Nil Nil - Nil Nil -
Other(please specify) Yes Nil Nil - Nil Nil -

Annual Report 2023-24 111

24. Overview of the entity's material responsible business conduct issues

Please indicate material responsible business conduct and sustainability issues pertaining to environmental and social matters that present a risk or an opportunity to your business, rationale for identifying the same, approach to adapt or mitigate the risk along-with its financial implications, as per the following format:

Sr.
No.
Material issue
identified
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying
the risk/ opportunity
In case of risk, approach
to adapt or mitigate
Financial
implications
of the risk or
opportunity
(Indicate
positive or
negative
implications)
1 Climate change impact Risk Climate
change
can
disrupt
manufacturing and supply chains,
leading to operational inefficiencies
and higher costs.
The Company has reduced over
191,067 tons of CO2 emissions
through biomass power plants,
aligning with global climate
change mitigation efforts. We
aim to continue operating and
enhancing our efforts towards
climate change adaptation and
mitigation.
Negative
2 Regulatory compliance Risk Increasing environmental regulations
can lead to higher operational costs
and potential penalties.
Increased attention towards
cost-effective and environment-
friendly solutions to decarbonise
our operations and reduce our
impact while meeting all
necessary compliance and
regulations.
Negative
3 Technological
advancements in
manufacturing
Opportunity Innovation
in
manufacturing
technologies can lead to more
efficient processes, cost reductions,
and a competitive advantage.
- Positive
4 Water stewardship Risk &
Opportunity
Effective management of water
resources is critical to operational
efficiency,
environmental
sustainability,
and
regulatory
compliance.
Implement
water-saving
technologies, recycling, and
sustainable water management
Positive
5 Occupational health
& safety
Risk Ensuring the safety of employees is
crucial to avoid accidents, legal
liabilities, and operational disruptions.
Implement comprehensive safety
protocols and conduct regular
training
Negative
6 Sustainble supply
chain management
Risk &
Opportunity
A sustainable supply chain is vital for
maintaining product quality and
reputation but requires careful
management of suppliers and their
practices.
Engage with suppliers on
sustainability practices and
conduct regular assessments
Positive

112

DEE Development Engineers Limited

Standalone Consolidated Financial Statements Financial Statements

Corporate Overview

Statutory Reports

Sr.
No.
Material issue
identified
Indicate
whether
risk or
opportunity
(R/O)
Rationale for identifying
the risk/ opportunity
In case of risk, approach
to adapt or mitigate
Financial
implications
of the risk or
opportunity
(Indicate
positive or
negative
implications)
7 Waste management
and recycling
Risk Improper waste management can
result in environmental harm and
increased costs due to penalties and
disposal fees.
Implement effective waste
reduction, recycling, and disposal
strategies
Negative
8 Community
engagement and
development
Opportunity Positive relationships with local
communities can enhance the
company's social license to operate
and lead to long-term operational
stability. We undertake our CSR
initiatives through the Atul Krishan
Bansal (AKB) Foundation.
- Positive
9 Diversity, equity
and inclusion (DEI)
Opportunity Positive relationships with local
communities can enhance the
company's social license to operate
and lead to long-term operational
stability.
- Positive
10 Cybersecurity and
data privacy
Risk Increasing reliance on digital systems
necessitates robust cybersecurity
measures to prevent data breaches,
financial losses, and reputational
damage.
Invest in advanced cybersecurity
infrastructure and a robust
security audit
Negative
11 Talent Management,
Attraction and
Retention
Opportunity Attracting and retaining top talent is
critical for maintaining a competitive
edge, driving innovation, and ensuring
business continuity.
- Positive

SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

This section is aimed at helping businesses demonstrate the structures, policies and processes put in place towards adopting the NGRBC Principles and Core Elements.

Principle 1: Businesses should conduct and govern themselves with integrity and in a manner that is ethical, transparent, and accountable

Principle 2: Businesses should provide goods and services in a manner that is sustainable and safe

Principle 3: Businesses should respect and promote the well-being of all employees, including those in their value chains Principle 4: Businesses should respect the interests of and be responsive to all its stakeholders

Principle 5: Businesses should respect and promote human rights

Principle 6: Businesses should respect and make efforts to protect and restore the environment

Principle 7: Businesses, when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and transparent

113

Annual Report 2023-24

Principle 8: Businesses should promote inclusive growth and equitable development

Principle 9: Businesses should engage with and provide value to their consumers in a responsible manner

Disclosure Question 1 A. Whether your
entity's policy/policies
cover each principle
and its core elements
of the NGRBCs.
(Yes/No)
1 B. Has the policy
been approved by
the Board? (Yes/No)
1 C. Web Link of the Policies,
if available
Policy and Management Processes
P1 Y Y
Code of Conduct for Board Members
and Senior Management Personnel

Code of Conduct for Independent
Directors

Whistleblower Policy

Code of Business Conduct & Ethics for
Employees
P2 Y Y
CSR Policy
P3 Y Y
Code of Business Conduct & Ethics for
Employees

Quality / Environment / Health & Safety
Policy

PoSH Policy
P4 Y Y
Code of Conduct for Board Members
and Senior Management Personnel

Code of Conduct for Independent
Directors

CSR Policy

Board Diversity Policy

Code of Business Conduct and Ethics
for Employees
P5 Y Y
Code of Business Conduct and Ethics
for Employees

PoSH Policy
P6 Y Y
Quality / Environment / Health & Safety
Policy

CSR Policy
P7 Y Y
Code of Business Conduct and Ethics
for Employees
P8 Y Y
CSR Policy

Board Diversity Policy

Code of Business Conduct and Ethics
for Employees
P9 Y Y
Code of Business Conduct and Ethics
for Employees

CSR Policy

114 DEE Development Engineers Limited

Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

Disclosure Question
2. Whether the entity
has translated the
policy into procedures.
(Yes/No)
Disclosure Question
2. Whether the entity
has translated the
policy into procedures.
(Yes/No)
3. Do the enlisted
policies extend to
your value chain
partners (Yes/No)
4. Name of the national and international
codes/certifications/labels/standards
(e.g. Forest Stewardship Council,
Fairtrade, Rainforest Alliance, Trustea)
standards (e.g. SA 8000, OHSAS, ISO, BIS)
adopted by your entity and mapped to
each principle.
Policy and Manageme nt Processes
P1 Y The company's Code of
Conduct extends to its
vendors and suppliers.

ISO 9001:2015 (Quality Management
Systems)

ISO 3834-2:2007 (Quality requirements
for fusion welding of metallic materials)

ISO/IEC
17025:2017
(General
requirements for the competence of
testing and calibration laboratories)
P2 Y
ISO 14001:2015 (Environmental
Management Systems)

ISO 45001:2018 (Occupational Health
and Safety Management Systems)

CSA Standard 47.1 (Fusion welding of
steel company certification)

ABSA

ASME
P3 Y
ISO 45001:2018 (Occupational Health
and SafetyManagement Systems)
P4 Y
The company engages with community
members
through
community
development programs carried out via
the Atul Krishan Bansal Foundation

The company conducted a board-
approved Social Audit via an
independent third party auditor for FY
22-23
where
the
company's
engagement with its communities was
also assessed.
P5 Y
ISO 45001:2018 (Occupational Health
and SafetyManagement Systems)
P6 Y
ISO 14001:2015 (Environmental
Management Systems)

ISO 45001:2018 (Occupational Health
and Safety Management Systems)

ISO 9001:2015 (Quality Management
Systems)

115

Annual Report 2023-24

Disclosure Question
2. Whether the entity
has translated the
policy into procedures.
(Yes/No)
Disclosure Question
2. Whether the entity
has translated the
policy into procedures.
(Yes/No)
3. Do the enlisted
policies extend to
your value chain
partners (Yes/No)
4. Name of the national and international
codes/certifications/labels/standards
(e.g. Forest Stewardship Council,
Fairtrade, Rainforest Alliance, Trustea)
standards (e.g. SA 8000, OHSAS, ISO, BIS)
adopted by your entity and mapped to
each principle.
P7 Y The company does not have a code/
certification/standard in line with Principle
7 as it maintains a policy of non-contribution
to political parties or candidates at the
national, state or local level in India and
abroad.
P8 Y The company does not have a code/
certification/standard in line with Principle
8. However, as an advocate of inclusive
growth and sustainable development, the
company has the following policies:
1.
CSR Policy
2.
Quality / Environment / Health & Safety
Policy
P9 Y
ISO 9001:2015 (Quality Management
Systems)

ISO 3834-2:2007 (Quality requirements
for fusion welding of metallic materials)

ISO/IEC
17025:2017
(General
requirements for the competence of
testing and calibration laboratories)

CSA Standard 47.1 (Fusion welding of
steel company certification)

ABSA

ASME PP

ASME S

ASME U

ASME U2

PED Fitting Certificate

National Board Certification

116 DEE Development Engineers Limited

Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
5.
Specific commitments, goals and targets set by
the entity with defined timelines, if any.
DEE Development Engineers Ltd. recognizes the growing importance of ESG
practices within the global landscape. While the company does not currently
have fixed, publicly defined targets for ESG initiatives, it actively implements
practices that align with national and international ESG reporting frameworks.
This commitment is evident in its biomass-based power generation project in
Punjab, India. Consisting of two power plants, this project has been assessed
and recognised by the UNFCCC for its contribution to reducing greenhouse
gas emissions and fostering social and economic well-being within local
communities. The company prioritises strong corporate governance practices
that benefit its employees. While the company formally embarked on its
dedicated ESG journey in FY 23, its existing practices and commitment to
sustainability suggest a strong foundation for achieving concrete targets in
the coming years.
6.
Performance of the entity against the specific
commitments, goals and targets along with
reasons in case the same are not met.
Recognizing the ongoing value of its current initiatives, the company remains
firmly committed to its continuation and future growth. The company
understands the importance of setting clear goals and objectives and is
therefore actively engaged in a collaborative process to define specific,
achievable targets within the ESG framework. Through open and comprehensive
consultations with stakeholders, the company will determine measurable
objectives that align with both its internal ambitions and external expectations.
This commitment to targeted action underscores the company's dedication to
responsible growth and continuous improvement, ensuring its journey aligns
with the evolving ESG landscape and benefits the company and the wider
community.
Governance, leadership and oversight
7.
Statement by the director responsible for the
business responsibility report, highlighting ESG-
related challenges, targets and achievements
(listed entity has flexibility regarding the
placement of this disclosure)
At DEE Piping, our commitment to sustainability is integral to our business
philosophy. As a leading provider of specialised process piping solutions, we
understand the profound impact our operations can have on the environment,
society, and the communities in which we operate. Our approach to
Environmental, Social, and Governance (ESG) responsibilities is driven by a
deep sense of duty to conduct our business in a manner that is both responsible
and forward-looking.
We have made significant strides in reducing our environmental footprint
through innovative practices. Our two biomass power generation plants in
Abohar and Muktsar, Punjab, exemplify our dedication to sustainable energy.
These facilities, operated by our wholly owned subsidiary, MPPL, have enabled
us to reduce more than 191,067 tons of CO2 emissions by utilizing renewable
resources like paddy straw, cotton stalks, wheat stalks, and mustard straw.
This commitment to green power production not only aligns with our
sustainability goals but also positions us as a leader in the transition to cleaner
energy in the manufacturing sector.
Employee health and safety are paramount at the Company. We have
implemented robust health and safety protocols across all our operations,
fostering a culture of vigilance and care. Our ongoing efforts to create a safe
working environment reflect our belief that the well-being of our employees
is foundational to our success.

117

Annual Report 2023-24

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
Furthermore, our corporate social responsibility (CSR) initiatives, conducted
through the Atul Krishan Bansal (AKB) Foundation, emphasize our commitment
to making a positive social impact. We actively engage in community
development projects, focusing on areas such as education, healthcare, and
livelihood enhancement. These initiatives are not just an extension of our
business; they are a core part of our identity, reinforcing our belief in the
power of business to drive meaningful change.
Through our continued focus on sustainability, employee welfare, and
community development, the Company is committed to contributing positively
to the environment and society, ensuring that our growth is responsible,
inclusive, and sustainable.
8.
Details of the highest authority responsible for
implementing and overseeing the Business
Responsibility policy (ies).
Our Chairman & Managing Director, Mr. Krishan Lalit Bansal is responsible for
the implementation and oversight of our business responsibility and
sustainability policies.
9.
Does the entity have a specified Committee of
the Board/ Director responsible for decision-
making on sustainability-related issues? (Yes /
No). Ifyes,provide details.
Yes, the company has a Board-level CSR Committee responsible for decision-
making on sustainability-related issues. This aligns with the company's
commitment to ESG practices and its proactive approach to addressing
environmental, social, andgovernance factors.

10. Details of Review of NGRBCs by the Company:

Subject for Review Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
Indicate whether the review was undertaken by Director/
Committee of the Board / Any other Committee
P1 P2 P3 P4 P5 P6 P7 P8 P9
Performance against above policies and follow
up action
Committee of the Board
Compliance with statutory requirements of
relevance to the principles, and, rectification
of anynon-compliances
Committee of the Board
Subject for Review Frequency (Annually / Half yearly /
Quarterly / Any other - please specify)
Performance against above policies and follow
upaction
Annually
Compliance with statutory requirements of
relevance to the principles, and, rectification
of any non-compliances
Annually
11. Has the entity carried out an independent
assessment/evaluation of the working of its
policies by an external agency? (Yes/No). If
yes, provide the name of the agency.
The Company has a rigorous internal audit process in place to assess
the effectiveness of our key policies and procedures. These audits are
conducted by independent external audit firms on a regular basis.
Additionally, we engage with external experts for specific policy areas
as required. This multi-layered approach ensures that our policies are
aligned with industry best practices and are implemented effectively
across the organisation.

118

DEE Development Engineers Limited

Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE

This section is aimed at helping entities demonstrate their performance in integrating the Principles and Core Elements with key processes and decisions. The information sought is categorised as "Essential" and "Leadership". While the essential indicators are expected to be disclosed by every entity that is mandated to file this report, the leadership indicators may be voluntarily disclosed by entities which aspire to progress to a higher level in their quest to be socially, environmentally and ethically responsible.

PRINCIPLE 1: Businesses should conduct and govern themselves with integrity and in a manner that is Ethical, Transparent and Accountable.

Essential Indicators

  1. Percentage coverage by training and awareness programmes on any of the Principles during the financial year:
Segment Total number
of training and
awareness
programs
held
Topics/ Principles covered under
training and its impact
% of persons in a
respective category
covered by
the awareness
programs
Board of Directors 5
Ethics and integrity in business operations

Corporate governance principles

Risk management strategies
100%
Key Managerial
Personnel (KMPs)
5
Advanced corporate governance

Compliance and legal obligations

Ethical leadership and decision-making

Stakeholder engagement
100%
Employees other than
BoD and KMPs
20
Professional development

Communication & interpersonal skills

Health & well-being

Workplace safety

Customer service

Skill enhancement
100%
Workers 35
Health & safety

Training & development

Skill development
100%

Annual Report 2023-24 119

  1. Details of fines/penalties/punishment/ award/ compounding fees/ settlement amount paid in proceedings (by the entity or by directors / KMPs) with regulators/ law enforcement agencies/ judicial institutions, in the financial year, in the following format (Note: the entity shall make disclosures based on materiality as specified in Regulation 30 of SEBI (Listing Obligations and Disclosure Obligations) Regulations, 2015 and as disclosed on the entity's website):
Monetary Monetary Monetary Monetary Monetary Monetary
NGRBC
Principle
Name of the regulatory/
enforcement agencies/
judicial institutions
Amount
(in INR)
Brief of the case Has an
appeal been
preferred
(Yes / No)
Penalty/Fine None - - - -
Settlement None - - - -
Compounding Fee None - - - -
Non-Monetary
Imprisonment None - - -
Punishment None - - -
  1. Of the instances disclosed in Question 2 above, details of the Appeal/ Revision preferred in cases where monetary or non-monetary action has been appealed.
Case Details Name of the regulatory/ enforcement agencies/ judicial institutions
Not applicable Not applicable
  1. Does the entity have an anti-corruption or anti-bribery policy? If yes, provide details in brief and if available, provide a web-link to the policy.

Yes, the company has a robust anti-bribery policy that prohibits any unethical or corrupt business conduct and extends to all our employees, agents, intermediaries, consultants, subcontractors, and suppliers. We have adopted a zero tolerance approach towards breach of any provisions of this policy.

Link - https://www.deepiping.com/document/investor/Anti_Bribery_Policy.pdf

  1. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law enforcement agency for the charges of bribery/ corruption:
FY
2023-24
FY
2022-23
Directors Nil Nil
KMPs Nil Nil
Employees Nil Nil
Workers Nil Nil

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  1. Details of complaints with regard to conflicts of interest.
FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23
Number Remarks Number Remarks
Number of complaints received in relation to
issues of conflict of interest of the Directors
0 - 0 -
Number of complaints received in relation to
issues of conflict of interest of the KMPs
0 - 0 -
  1. Provide details of any corrective action taken or underway on issues related to fines / penalties / action taken by regulators / law enforcement agencies / judicial institutions, on cases of corruption and conflicts of interest. Not applicable

Leadership Indicators

  1. Awareness programmes conducted for value chain partners on any of the Principles during the financial year:
Total number of awareness
programs held
Topics/principles covered
under the training
% of value chain partners covered
(by value of business done with such
partners) under the awarenessprograms
Nil Nil Nil
  1. Does the entity have processes in place to avoid/ manage conflict of interests involving members of the Board? (Yes/ No) If Yes, provide details of the same.

  2. Our board of directors and senior management team adhere to a dedicated Code of Conduct for Board Members and Senior Management Personnel that promotes ethical decision-making and transparency. Within the Code, clear guidelines on conflict of interest are outlined. These guidelines require all directors and senior managers to disclose any external business interests that could potentially conflict with their personal or the company's best interests. This proactive approach ensures that all decisions are made with integrity and objectivity.

PRINCIPLE 2: Businesses should provide goods and services in a manner that is sustainable and safe

Essential Indicators

  1. Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the environmental and social impacts of products and processes to total R&D and capex investments made by the entity, respectively.
FY 2023-24 FY 2022-23 Details of improvements in
environmental and social impacts
R&D Nil Nil -
Capex Nil Nil

Note: The Company prioritises sustainable innovation that enhances product competitiveness and value. We strategically invest in R&D and capex, but currently, we aren't tracking these specific percentages linked to these aspects. This is an area we're actively evaluating for future implementation.

  1. a. Does the entity have procedures in place for sustainable sourcing? (Yes/No)

The Company is in the process of developing procedures for sustainable sourcing as part of its purchases.

  • b. If yes, what percentage of inputs were sourced sustainably? Not applicable.

Annual Report 2023-24 121

  1. Describe the processes in place to safely reclaim your products for reusing, recycling, and disposal at the end of life for:

The Company specialises in providing custom-tailored process piping solutions for various industries. Our products are durable, with a long lifecycle often exceeding 25 years. While this extended lifespan minimizes end-of-life concerns, we maintain a steadfast commitment to responsible product stewardship. Our ongoing efforts focus on developing efficient processes for the reclamation, reuse, recycling, or safe disposal of our products at their end of life, aligning with environmental best practices.

  1. Whether Extended Producer Responsibility (EPR) applies to the entity's activities (Yes / No). If yes, whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) Plan submitted to Pollution Control Boards? If not, provide steps taken to address the same.

The Company is primarily engaged in the manufacturing of process piping solutions for critical applications across various industries. Our product range does not include any plastic, electrical, or electronic components or products. As such, the Extended Producer Responsibility (EPR) regulations under the Plastic Waste Management Rules 2016 and E-waste Management Rules 2022 are not applicable to our business operations.

Leadership Indicators

  1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for the manufacturing industry) or its services (for the service industry)? If yes, provide details in the following format.

The Company has not conducted a Life Cycle Assessment (LCA) for its products in FY 2023-24.

NIC Code Name of
Product/
Service
% of total
Turnover
contributed
Boundary for
which the Life
Cycle Perspective/
Assessment was
conducted
Whether conducted
by an independent
external agency
(Yes/No)
Results
communicated
in public domain
(Yes/No) If yes,
provide the web-link.
Not applicable
  1. If there are any significant social or environmental concerns and/or risks arising from the production or disposal of your products / services, as identified in the Life Cycle Perspective / Assessments (LCA) or through any other means, briefly describe the same along-with action taken to mitigate the same.
Name of Product / Service Description of risk / concern Action Taken
Not applicable
  1. Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing industry) or providing services (for service industry).

Not applicable

  1. Of the products and packaging reclaimed at the end of life of products, the amount (in metric tonnes) reused, recycled, and safely disposed of.
FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Reused Recycled Safely
Disposed
Reused Recycled Safely
Disposed
Plastics
(including packaging)
Not applicable
E-Waste
Hazardous Waste
Other Waste

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  1. Reclaimed products and their packaging materials (as a percentage of products sold) for each product category.

Indicate product category Reclaimed products and their packaging materials as % of total products sold in the respective category

Not applicable

PRINCIPLE 3: Businesses should respect and promote the well-being of all employees, including those in their value chains

Essential Indicators

  1. A. Details of measures for the well-being of employees:
Category % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by % of employees covered by
Total
(A)
Health insurance Accident insurance Maternity benefits Paternity Benefits Day Care facilities
Number
(B)
%
(B / A)
Number
(C)
%
(C / A)
Number
(D)
%
(D / A)
Number
(E)
%
(E / A)
Number
(F)
%
(F / A)
Permanent employees
Male 1024 1024 100% 1024 100% 92* 8.99% 924** 90.23% N/A N/A
Female 37 37 100% 37 100% 37 100% 18 48.64% N/A N/A
Total 1061 1061 100% 1061 100% 129 12.60% 942** 88.78% N/A N/A
Other than permanent employees
Male 34 34 100% 34 100% N/A N/A N/A N/A N/A N/A
Female 0 0 0% 0 0% N/A N/A N/A N/A N/A N/A
Total 34 34 100% 34 100% N/A N/A N/A N/A N/A N/A

*Covered under ESIC where the employee gets all maternity benefits from ESIC.

**DEE Piping Systems Thailand is excluded from this number as they are compliant with relevant regulations as per law.

  • B. Details of measures for the well-being of workers:
Category % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by % of workers covered by
Total
(A)
Health insurance Accident insurance Maternity benefits Paternity Benefits Day Care facilities
Number
(B)
%
(B / A)
Number
(C)
%
(C / A)
Number
(D)
%
(D / A)
Number
(E)
%
(E / A)
Number
(F)
%
(F / A)
Permanent workers
Male 0 - - - - - - - - - -
Female 0 - - - - - - - - - -
Total 0 - - - - - - - - - -
Other than permanent workers
Male 2915 2915 100% 2915 100% 0 0 0 0 0 0
Female 31 31 100% 31 100% 0 0 0 0 0 0
Total 2946 2946 100% 2946 100% 0 0 0 0 0 0

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2. Details of retirement benefits for the Current FY and Previous FY

Benefits FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
No. of employees
covered as a % of
total employees
No. of workers
covered as a %
of total workers
Deducted and
deposited with
the authority
(Y/N/N.A.)
No. of employees
covered as a % of
total employees
No. of workers
covered as a %
of total workers
Deducted and
deposited with
the authority
(Y/N/N.A.)
PF 100% 100% Y 100% 100% Y
Gratuity 100% N/A Y 100% N/A Y
ESI 100% 100% Y 100% 100% Y
Leave encashment 100% N/A Y 100% N/A Y
Superannuation 0 0 - 0 0 -
NPS 0 0 - 0 0 -

*DEE Piping Systems Thailand is excluded from the above table as the employees and workers are covered under social security measures as per Thai regulations.

  1. Accessibility of workplaces

Are the premises / offices of the entity accessible to differently-abled employees and workers, as per the requirements of the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this regard.

Yes

  1. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016? If so, provide a web-link to the policy.

The Company is committed to equal opportunity in the workplace. Your Company Code of Conduct explicitly prohibits discrimination against employees or applicants for employment based on disability, race, colour, religion, sex, ethnicity, age, marital status, veteran status, or any other characteristic protected by law, ensuring fair treatment and opportunity throughout the employment lifecycle.

  1. Return to work and retention rates of permanent employees and workers that took parental leave.
Gender Permanent employees Permanent employees Permanent workers Permanent workers
Return to
work rate
Retention
rate
Return to
work rate
Retention
rate
Male 100% 100% - -
Female 100% 0% - -
Total 100% 96.3% - -

124 DEE Development Engineers Limited

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Corporate Overview

  1. Is there a mechanism available to receive and redress grievances for the following categories of employees and workers? If yes, give details of the mechanism in brief.
(Yes / No) If yes, give details of the mechanism in brief
Permanent workers Yes The Company has established a comprehensive mechanism to receive
and address grievances through its Whistle Blower Policy and Fair
Practice Policy. The Whistle Blower Policy, in accordance with the SEBI
Listing Regulations and the Companies Act 2013, provides a structured
process for employees and directors to report unethical behaviour,
violations of the company's code of conduct, and other concerns.
Complaints can be submitted confidentially to the Company Secretary
& Compliance Officer, who forwards them to the Chairman of the Audit
Committee for investigation. The policy ensures protection against
victimisation for whistleblowers, maintaining confidentiality throughout
the process. The Fair Practice Policy supports this framework by
encouraging employees to report concerns without fear of retaliation,
ensuring a safe and ethical workplace.
Other than permanent workers Yes
Permanent employees Yes
Other thanpermanent employees Yes
  1. Membership of employees and workers in association(s) or Unions recognised by the listed entity:
Category FY 2023-24
(Current Financial Year)
FY 2023-24
(Current Financial Year)
FY 2023-24
(Current Financial Year)
FY 2022-23
(Previous Financial Year)
FY 2022-23
(Previous Financial Year)
FY 2022-23
(Previous Financial Year)
Total
employees /
workers in
respective
category(A)
No. of
employees/
workers in
respective
category, who
are part of
associations(s)
or Union (B)
% (B/A) Total
employees/
workers in
respective
category (C)
No. of
employees /
workers in
respective
category, who
are part of
associations(s)
or Union (D)
% (C/D)
Total Permanent Employees
Male 1024 Nil - 972 Nil -
Female 37 Nil - 31 Nil -
Total Permanent Workers
Male Nil Nil - Nil Nil -
Female Nil Nil - Nil Nil -

Annual Report 2023-24 125

8. Details of training given to employees and workers:

Category FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
Total
(A)
On Health and
safety measures
On Skill
upgradation
On Health and
safety measures
On Skill
upgradation
No.
(B)
%
(B/ A)
No.
(C)
%
(C /A)
Total
(D)
No.
(E)
%
(E/D)
No.
(F)
%
(F/D)
Employees
Male 1024 327 31.9% 204 19.9% 972 205 21% 199 20.4%
Female 37 14 37.8% 8 21.6% 31 6 19.3% 7 22.5%
Total 1061 341 32.1% 212 19.9% 1003 156 21% 206 20.5%
Workers
Male 2915 700 24% 650 21.8% 3264 550 16.8% 568 17.4%
Female 31 10 32% 10 32% 38 17 44.7% 15 39.4%
Total 2946 710 24.1% 660 22.4% 3302 567 17.1% 583 17.6%
  1. Details of performance and career development reviews of employees and workers:
Category FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
Total (A) No. (B) % (B/ A) Total (C) No.(D) % (D / C)
Employees
Male 1024 1024 100% 972 972 100%
Female 37 37 100% 31 31 100%
Total 1061 1061 100% 1003 1003 100%
Workers
Male 2915 2915 100% 3264 3264 100%
Female 31 31 100% 38 38 100%
Total 2946 2946 100% 3302 3302 100%

10. Health and safety management system:

  • a. Whether an occupational health and safety management system has been implemented by the entity? (Yes/ No). If yes, what is the coverage of such a system?

Yes, the Company has implemented a comprehensive occupational health and safety management system with almost all our facilities certified with ISO 45001 standards. The coverage includes ensuring safe and healthy working conditions, eliminating hazards, and minimising risks, injuries, and ill-health among all personnel under the company's control.

The Company also has a dedicated Environmental / Occupational Health and Safety (OHS) policy, which helps ensure the safety and well-being of our employees.

  • b. What are the processes used to identify work-related hazards and assess risks on a routine and non-routine basis by the entity?

The Company systematically identifies work-related hazards and assesses risks through routine safety audits, risk assessments, and the involvement of its dedicated environment, health, and safety (EHS) team. We conduct regular performance reviews, safety audits, and mock drills and provide appropriate personal protective equipment (PPE) and training to our employees to manage both routine and non-routine risks effectively.

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  • c. Whether you have processes for workers to report work-related hazards and to remove themselves from such risks.

The Company has established processes for workers to report work-related hazards. The Environmental / Occupational Health and Safety policy ensures employees can report hazards and unsafe conditions without fear of retaliation. Employees are encouraged to share their concerns, and the company provides mechanisms for direct communication with the EHS team and management to address and mitigate these hazards promptly.

  • d. Do the employees/ workers of the entity have access to non-occupational medical and healthcare services?

Yes, employees and workers at the Company have access to non-occupational medical and healthcare services. The company conducts regular medical checkups and implements safety measures to promote its workforce's overall health and well-being, ensuring a safe and healthy environment.

  1. Details of safety-related incidents, in the following format:
Safety Incident/Number Category FY 2023-24 FY 2022-23
Lost Time Injury Frequency Rate (LTIFR)
(per one million-person hours worked)
Employees 0 0
Workers 0 0
Total recordable work-related injuries Employees 0 0
Workers 1 0
No. of fatalities Employees 0 0
Workers 0 0
High-consequence work-related injury
or ill-health(excludingfatalities)
Employees 0 0
Workers 0 0
  1. Describe the measures taken by the entity to ensure a safe and healthy workplace.

The Company has implemented comprehensive measures to ensure a safe and healthy workplace for its employees. Our integrated management system, certified with ISO 45001 standards, includes policies and practices designed to eliminate hazards and minimise risks, injuries, and ill health. We conduct regular safety audits, risk assessments, and mock drills to identify and mitigate work-related hazards. A dedicated environment, health, and safety (EHS) team oversees adherence to safety norms and ensures continuous improvement through performance reviews and setting quantified objectives.

Employees are provided with appropriate personal protective equipment (PPE) and receive regular safety and risk management training. The company encourages employees to report any unsafe conditions without fear of retaliation, and these reports are addressed promptly by the EHS team. Additionally, the Company offers regular medical checkups and access to healthcare services to promote overall well-being. The Company's commitment to legal compliance and the protection of health and safety is further demonstrated through adherence to various environmental and occupational health and safety laws and regulations in India and other jurisdictions where they operate.

13. No. of complaints made on the following by employees and workers.

Category FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
Filed during
the year
Pending
resolution
at the end
of year
Remarks Filed during
the year
Pending
resolution
at the end
of year
Remarks
Workingconditions 0 0 - 0 0 -
Health and safety 0 0 - 0 0 -

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14. Assessments for the year:

% of your plants and offices that were assessed
(by entity or statutory authorities or third parties)
Health and safety practices 100%*
Workingconditions 100%*
  • We have only included manufacturing facilities while reporting this figure

  • Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on significant risks / concerns arising from assessments of health & safety practices and working conditions.

An incident occurred due to unsafe material stacking during mechanical material handling on the shop floor. In response, we have implemented several corrective actions to enhance safety. We updated the layout to improve material handling processes and introduced various types of stands and racks to accommodate different sizes of pipes and spools securely. Additionally, we conducted multiple on-the-job training sessions focused on safe material handling practices. These measures are designed to address the identified risks and improve overall safety on the shop floor.

Leadership Indicators

  1. Does the entity extend any life insurance or any compensatory package in the event of death of (A) Employees (Y/N) (B) Workers (Y/N).

  2. a. Employees - Yes

  3. b. Workers - Yes

  4. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and deposited by the value chain partners.

Ans. Value chain partners are paid only after the verification of deposit of statutory dues related to contractual labour employed by the contractor.

  1. Provide the number of employees / workers having suffered high consequence work-related injury / ill-health / fatalities (as reported in Q11 of Essential Indicators above), who have been rehabilitated and placed in suitable employment or whose family members have been placed in suitable employment:

  2. Does the entity provide transition assistance programs to facilitate continued employability and the management of career endings resulting from retirement or termination of employment? (Yes/ No) No

  3. Details on assessment of value chain partners:

% of value chain partners (by value of business done with such partners) that were assessed - Health and safety practices Working conditions

  1. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from assessments of health and safety practices and working conditions of value chain partners.

Not applicable

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PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stakeholders

Essential Indicators

  1. Describe the processes for identifying key stakeholder groups of the entity.

  2. The process for identifying key stakeholder groups at the Company involves a comprehensive materiality assessment, which considers both internal and external perspectives. We engage with various stakeholders, including employees, customers, suppliers, local communities, and regulatory bodies, to understand their expectations and concerns. This assessment is conducted through surveys, interviews, and feedback sessions. By analyzing the feedback and considering the relevance and impact of different groups on our business, we identify and prioritize the key stakeholders whose interests are most aligned with our operations and sustainability goals.

  3. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group.

Stakeholder
Group
Whether
identified as
Vulnerable &
Marginalised
Group
(Yes/No)
Channels of communication
(Email, SMS, Newspaper,
Pamphlets, Community
Meetings, Notice
Board, Website), Other
Frequency of
engagement
(Annually/Half
yearly/
Quarterly/
others- please
specify)
Purpose and scope of engagement,
including key topics and concerns
raised during such engagement
Investors and
shareholders
No Email, Newspaper, Website Quarterly Update on financial performance and strategic
initiatives. Address concerns related to returns
on investment and corporate governance.
Employees No Email, Notice Board, Community Meetings,
Website
Regularly Discuss health and safety, job satisfaction, and
career development. Address concerns related
to working conditions and training needs.
Customers No Email, Website Regularly Review product performance, gather feedback
on service quality, and discuss customization
needs and satisfaction.
Suppliers No Email Regularly Evaluate supply chain efficiency, discuss
quality standards, and address any issues
related to delivery or compliance.
Local communities Yes Community Meetings Regularly Address community concerns, provide
updates on CSR activities, and discuss
environmental and social impacts of
operations.

Leadership Indicators

  1. Provide the processes for consultation between stakeholders and the Board on economic, environmental, and social topics or if consultation is delegated, how is feedback from such consultations provided to the Board.

  2. Consultation between stakeholders and the Board is facilitated through structured feedback mechanisms. Stakeholder feedback is collected through surveys, meetings, and formal communications, which are then summarized and presented to the Board during scheduled review sessions. For certain topics, consultations may be delegated to specialized committees or departments, which compile findings on stakeholder concerns and recommendations. These processes are overseen and reviewed by the Board to ensure that stakeholder inputs are integrated into strategic decisions and policies.

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  1. Whether stakeholder consultation is used to support the identification and management of environmental, and social topics (Yes / No). If so, provide details of instances as to how the inputs received from stakeholders on these topics were incorporated into policies and activities of the entity.

  2. Yes

  3. Provide details of instances of engagement with, and actions taken to, address the concerns of vulnerable/ marginalized stakeholder groups.

Not applicable

PRINCIPLE 5: Businesses should respect and promote human rights

Essential Indicators

  1. Employees and workers who have been provided training on human rights issues and policy (ies) of the entity. Human rights forms is a key aspect of your Company's policies. We are currently in the process of conducting human rights training our employees.

  2. Details of minimum wages paid to employees and workers, in the following format:

Category FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
Total
(A)
Equal to
Minimum Wage
More than
Minimum Wage
Equal to
Minimum Wage
More than
Minimum Wage
No.
(B)
%
(B/ A)
No.
(C)
%
(C /A)
Total
(D)
No.
(E)
%
(E/D)
No.
(F)
%
(F/D)
Employees
Permanent
Male 1024 0 0 1024 100% 972 0 0 972 100%
Female 37 0 0 37 100% 31 0 0 31 100%
Other than permanent
Male 34 0 0 34 100% 53 0 0 53 100%
Female 0 0 0 0 100% 1 0 0 1 100%
Workers
Permanent
Male 0 -
Female 0
Other than permanent
Male 2915 531 18.2% 2384 81.8% 3264 594 18.19% 2670 81.79%
Female 31 0 0 31 100% 38 0 0 38 100%

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  1. Details of remuneration/salary/wages, in the following format:
Male Male Female Female
Number Median
remuneration/
salary/ wages
of respective
category
Number Median
remuneration/
salary/ wages
of respective
category
Board of Directors (BoD) 3 4,00,000 3 42,00,000
KeyManagerial Personnel(KMP) 3 44,58,420 2 62,79,807
  1. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or issues caused or contributed to by the business? (Yes/No)

The company has a stakeholder relationship committee which is responsible for overseeing any matters concerning human rights of the company's employees and workers.

  1. Describe the internal mechanisms in place to redress grievances related to human rights issues.

  2. The Company has established robust internal mechanisms to address grievances related to human rights issues. Our whistleblower policy and vigil mechanism provide avenues for employees and stakeholders to report any concerns or complaints regarding human rights violations. These mechanisms ensure confidentiality and protection for those who raise concerns.

  3. Number of Complaints on the following made by employees and workers:

Category FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2023-24
(Current financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
FY 2022-23
(Previous financial year)
Filed during
the year
Pending
resolution
at the end
of year
Remarks Filed during
the year
Pending
resolution
at the end
of year
Remarks
Sexual Harassment 0 - - 0 - -
Discrimination at
workplace
0 - - 0 - -
Child Labour 0 - - 0 - -
Forced Labour/
InvoluntaryLabour
0 - - 0 - -
Wages 0 - - 0 - -
Other human rights
related issues
0 - - 0 - -
  1. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases.

The Company has established comprehensive mechanisms to prevent adverse consequences for complainants in cases of discrimination and harassment. The Company's Whistle Blower Policy and Code of Conduct ensures that employees can report unethical behaviour and wrong practices without fear of retaliation or intimidation.

The Whistle Blower Policy allows employees to report incidents of discrimination, harassment, or non-compliance to the Code of Conduct in a confidential manner. Our policies contain provisions to maintain strict confidentiality regarding the identity of the whistle-blower.

Annual Report 2023-24 131

  1. Do human rights requirements form part of your business agreements and contracts?

Yes, since all our customers are niche customers working at the national and international level, contracts with them generally include adherence to human rights requirements.

  1. Assessments for the year:
% of your plants and offices that were assessed
(by entity or statutory authorities or third parties)
Child labour 100%
Forced/involuntary labour 100%
Sexual harassment 100%
Discrimination at the workplace 100%
Wages 100%
Others -please specify
  1. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments at Question 9 above.

No corrective actions recommended or significant risks identified during internal assessments and third-party audit conducted.

Leadership Indicators

  1. Details of a business process being modified / introduced because of addressing human rights grievances/complaints.

We have not encountered any concern requiring a change in our business processes because of addressing human rights grievances or complaints.

  1. Details of the scope and coverage of any human rights due diligence conducted.

While we have not yet conducted formal human rights due diligence, we are committed to embedding human rights principles as a core aspect of our operations.

  1. Is the premise/office of the entity accessible to differently abled visitors, as per the requirements of the Rights of Persons with Disabilities Act, 2016?

Yes, the premises and offices of DEE Development Engineers Limited are accessible to differently-abled visitors, in compliance with the requirements of the Rights of Persons with Disabilities Act, 2016. The company has made provisions such as ramps, lifts, and other necessary aids to ensure that differently-abled persons can access their facilities without any hindrance. These measures demonstrate the company's commitment to inclusivity and adherence to legal standards for accessibility.

  1. Details on assessment of value chain partners:
% of value chain partners (by value of business
done with such partners) that were assessed
Sexual harassment We are currently in the process of integrating provisions to ensure that our value
chain partners comply with standards related to sexual harassment, workplace
discrimination, child labor, forced or involuntary labor, fair wages, and other relevant
issues.
Discrimination at the workplace
Child labour
Forced/involuntarylabour
Wages
Others -please specify

132 DEE Development Engineers Limited

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  1. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments at Question 4 above.

Not applicable

Principle 6: Businesses should respect and make efforts to protect and restore the environment

Essential Indicators

  1. Details of total energy consumption (in joules or multiples) and energy intensity in the following format:
Parameter Unit FY 2023-24 FY 2022-23
Total electricity consumption (A) GJ 29,879 27,941
Total fuel consumption (B) GJ 23,414 19,096
Energyconsumption through other sources(C) - - -
Total energy consumption (A+B+C) GJ 53,293 47,037
Energy intensity per rupee of turnover (Total
energyconsumption / turnover in rupees)
GJ per
million INR
6.60 7.89

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N) If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

  1. Does the entity have any sites / facilities identified as designated consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme of the Government of India? (Y/N). If yes, disclose whether targets set under the PAT scheme have been achieved. In case targets have not been achieved, provide the remedial action taken, if any.

  2. No, none of our sites / facilities have been identified as Designated Consumers (DCs) under the Performance, Achieve and Trade (pat) Scheme of the GOI.

  3. Provide details of the following disclosures related to water, in the following format:

Parameter Unit FY 2023-24 FY 2022-23
Water withdrawal by source in kilolitres
(i)
Surface water
kilolitres 0 0
(ii)
Groundwater
kilolitres 0 0
(iii) Thirdpartywater kilolitres 18,081 16,229
(iv) Seawater / Desalinated water kilolitres 0 0
(v)
Others
kilolitres 0 0
Total volume of water withdrawal
(in kilolitres) (i+ii+iii+iv+v)
kilolitres 18,081 16,229
Total volume of water consumption
(in kilolitres)
kilolitres 11,480 11,250
Water intensity per rupee of turnover
(Water consumed / turnover)
Kilolitre per
million INR
1.42 1.88

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N) If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

Annual Report 2023-24 133

  1. Has the entity implemented a mechanism for Zero Liquid Discharge? If yes, provide details of its coverage and implementation.

No, we do not have a Zero Liquid Discharge mechanism. However, we re-utilise water used in our operations to ensure minimum wastage and maximum reuse.

  1. Provide details of greenhouse gas emissions (Scope 1 and scope 2 emissions) by the entity, in the following format:
Parameter Unit FY 2023-24 FY 2022-23
Total Scope 1 emissions (Break-up of the GHG into CO2, CH4,
N2O, HFCs, PFCs, SF6, NF3, if available)
tCO2e 1,494.53 1,287.56
Total Scope 2 emissions (Break-up of the GHG into CO2, CH4,
N2O, HFCs, PFCs, SF6, NF3, if available)
tCO2e 5,043.76 4,716.70
Total Scope 1 and Scope 2 emissions per rupee of turnover tCO2e /
INR million
0.81 0.79

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N). If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

  1. Does the entity have any project related to reducing Greenhouse Gas emissions? If yes, then provide details.

Yes, the Company has projects related to reducing Greenhouse Gas (GHG) emissions. The company operates two biomass power generation plants located in Abohar and Muktsar, Punjab, with an annual contracted capacity of 8 MW and 6 MW, respectively. These plants generate electricity using biomass such as paddy straw, cotton stalks, wheat stalks, and mustard straw and supply it to various consumers connected to the regional grid. The primary goal of this project is to utilise the surplus biomass available in the region for effective electricity generation, thus reducing GHG emissions that would have occurred from fossil fuel-based power generation. By focusing on environmental sustainability, the Company has successfully reduced more than 191,067 tCO2e emissions by producing green power.

The biomass-based project contributes to sustainable development in several ways:

  1. Social Well-being: By purchasing crop residue from local farmers, the project provides an additional source of income, thereby enhancing the purchasing power of the local population. The project also creates employment opportunities by preferentially hiring local workers during the construction and operation phases. It is expected to employ 70-80 people directly and 2,000-2,500 people indirectly in transportation activities. Improved connectivity to nearby locations due to the project leads to overall regional development.

  2. Economic Well-being: The project creates business opportunities for local stakeholders, such as suppliers, manufacturers, and contractors. It helps bridge the demand-supply gap in the power-deficient regional grid, reducing transmission losses and ensuring reliable power supply. This encourages industrial growth in the area, contributing to regional prosperity.

  3. Environmental Well-being: The project reduces GHG emissions that would have been generated from fossil fuelbased power plants. By utilising renewable biomass, the project promotes environmental sustainability and conserves finite, nonrenewable resources like coal and gas.

  4. Technological Well-being: The plant employs a modern, energy-efficient, and environmentally safe steam turbo generator and boiler capable of firing multiple fuels. This technology strengthens the grid, increases energy availability, and improves the quality of power in nearby rural areas, thereby addressing local energy demands and promoting technological advancement.

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  1. Provide details related to waste management by the entity, in the following format:
Parameter Unit FY 2023-24 FY 2022-23
Total wastegenerated (in metric tonnes)
Plastic waste (A) metric tonnes 0 0
E-waste (B) metric tonnes 0.14 2.29
Bio-medical waste (C) metric tonnes - -
Construction and demolition waste (D) metric tonnes - -
Battery waste (E) metric tonnes 0 0
Radioactive waste (F) metric tonnes - -
Other hazardous waste. Please specifyif any(G) metric tonnes 1.94 0.83
Other non-hazardous waste. Please specify if any (H)
(Break-up by composition i.e. by materials relevant to
the sector)
metric tonnes 0 0
Total (A + B + C + D + E + F + G + H) metric tonnes 2.08 3.12
For each category of waste generated, total waste recovered through recycling, re-using or other recovery
operations (in metric tonnes)
Categoryof waste
(i) Recycled metric tonnes 0 0
(ii) Re-used metric tonnes 0 0
(iii) Other recovery operations metric tonnes 0 0
Total 0 0
For each category of wastegenerated, total waste disposed by nature of disposal method (in metric tonnes)
Category of waste
(i) Incineration metric tonnes - -
(ii) Landfilling metric tonnes - -
(iii) Other disposal operations metric tonnes - -
Total metric tonnes - -

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N). If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

  1. Briefly describe the waste management practices adopted in your establishments. Describe the strategy adopted by your company to reduce usage of hazardous and toxic chemicals in your products and processes and the practices adopted to manage such wastes.

The Company has adopted a robust waste management strategy to address various types of waste, including solid waste, e-waste, and hazardous waste such as used oil, oily cotton rags, empty chemical tins, and Effluent Treatment Plant (ETP) sludge. The company ensures proper storage of these wastes in designated areas and regularly disposes of them through government-approved authorized recyclers. Detailed records of waste generation and disposal are maintained to ensure compliance with environmental standards.

In addition, the Company has implemented a strict No Asbestos Policy. This policy prohibits the use of asbestoscontaining materials across all company operations and is prominently displayed at the main gates. All stakeholders, including visitors, are required to adhere to this policy. These measures are part of the Company's broader commitment to reducing the environmental impact of its operations and promoting sustainable practices.

Annual Report 2023-24 135

  1. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones etc.) where environmental approvals / clearances are required, please specify details in the following format:
S.
No.
Location of
operations/offices
Type of operations Whether the conditions of environmental approval
are being complied with? (Y/N) If no, the reasons
thereof and corrective action taken, if any
Not applicable
  1. Details of environmental impact assessments of projects undertaken by the entity based on applicable laws in the current financial year:
Name and brief
details of project
EIA
Notification No.
Date Whether conducted by
independent external
agency (Y/N)
Results communicated
in public domain
(Y/N)
Relevant
Web link
Not applicable
  1. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India; such as the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, Environment protection act and rules thereunder (Y/N). If not, provide details of all such non-compliances, in the following format:

  2. Yes, the Company complies with all applicable environmental laws, regulations, and guidelines in India, including the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, and the Environment Protection Act and its rules. The company adheres to regulations governing air emissions, wastewater discharge, and the handling, storage, and disposal of hazardous substances and waste. Our operations are conducted in accordance with the consent to operate conditions issued by the Central and State Pollution Control Boards. Additionally, our dedicated Environment, Health, and Safety representatives at each site ensure the implementation of our environmental management system, coordinating all environmental activities, advising management on environmental matters, and liaising with regulatory authorities to maintain compliance and safeguard environmental standards.

S.
No.
Specify the law /
regulation/ guidelines
which was not
complied with
Provide details of
the non-compliance
Any fines/penalties/action
taken by regulatory agencies
such as pollution control
boards or by courts
Corrective action
taken, if any
1 Section 43 and 44 of the
Water (Prevention and
Control Pollution) Act,
1974
Samples collected from the
outlet of the sewage treatment
plant at Palwal Plant - II were
found to have exceeded the
prescribed limits as notified by
the HSPCB and the limits
granted under the consent to
operate issued to the Palwal
Facility.
The matter is currently pending.
No fines / penalties / action
taken by the HSPCB.
We have requested HSPCB
for revisiting and resampling
the outlet of the sewage
treatment plant. We have
also submitted the
documents requested by the
HSPCB.

136 DEE Development Engineers Limited

Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

Leadership Indicators

  1. Provide break-up of the total energy consumed from renewable and non-renewable sources, in the following format:
Parameter Unit FY 2023-24 FY 2022-23
From renewable sources
Total electricity consumption (A) GJ 0 0
Total fuel consumption (B) GJ 0 0
Energyconsumption through other sources (C) GJ 0 0
Total energy consumed from renewable sources (A + B + C) GJ 0 0
From non-renewable sources
Total electricityconsumption (D) GJ 29,879 27,941
Total fuel consumption (E) GJ 23,414 19,096
Energy consumption through other sources (F) GJ - -
Total energyconsumed from non-renewable sources(D+E+F) GJ 53,293 47,037

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N) If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

  1. Provide the following details related to water discharged:
Parameter Unit FY 2023-24 FY 2022-23
Water discharge by destination and level of treatment
(in kilolitres)
(i) To Surface water KL 0 0
(ii) To Groundwater KL 0 0
(iii) To Seawater KL 0 0
(iv) Sent to thirdparties KL 0 0
(v) Others KL 6,601.92 4,979,45
- No treatment KL 0 0
- With treatment -please specifylevel of treatment KL 6,601.92 4,979.45
Total water discharged(in kilolitres) KL 6,601.92 4,979.45

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N). If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

  1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres)

Water withdrawal, consumption and discharge in areas of water stress

(i)
Name of the area
No water utilised by the Company is withdrawn, consumed or discharged in areas
of water stress.
(ii) Nature of operations

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/ N) If yes, name of the external agency.

No, independent assessment/ evaluation/assurance has been carried out.

Annual Report 2023-24 137

  1. With respect to the ecologically sensitive areas reported at Question 10 of Essential Indicators above, provide details of significant direct & indirect impact of the entity on biodiversity in such areas along-with prevention and remediation activities.

Not applicable

  1. If the entity has undertaken any specific initiatives or used innovative technology or solutions to improve resource efficiency, or reduce impact due to emissions / effluent discharge / waste generated, please provide details of the same as well as outcome of such initiatives, as per the following format:
S.
No.
Initiative Undertaken Details of the initiative Outcome of the initiative
1 STP ETP system Implemented advanced wastewater
treatment systems to reduce pollution
and conserve water resources.
Significant reduction in effluent discharge,
ensuring compliance with environmental
regulations.
2 Dual-Fuel DG Sets Installed DG sets capable of operating on
both PNG and diesel, promoting cleaner
fuel usage.
Reduced carbon footprint and
operational costs due to the efficient
use of cleaner fuel.
3 Electric furnances Adopted electric furnaces for heating and
melting processes, replacing traditional
fossil fuel-based methods.
Enhanced energy efficiency, reduced
carbon emissions, and improved
production quality.
4
Retrofitting of DDEL
Power Division
Chimneys
Retrofitting chimneys in the power division
with advanced emission control technology
to reduce particulate matter emissions.
Lowered emissions, contributing to
improved air quality and reduced
environmental impact.
  1. Does the entity have a business continuity and disaster management plan? Give details in 100 words / web link.

Yes, the Company has a business continuity and disaster management plan in place. The plan details various protocols and procedures for handling different emergencies including fire, earthquake, industrial accidents, gas leakage, chemical spills, food poisoning, and STP/ETP breakdown.

  • Emergency Response Team: The plan outlines the roles and responsibilities of various teams involved in emergency response, including the Emergency Response Team (ERT), Quick Response Team (QRT), and Security.

  • Communication Procedures: The plan details clear communication procedures for reporting emergencies and keeping relevant personnel informed.

  • Evacuation Procedures: The plan outlines a process for safe evacuation of personnel during emergencies.

  • Fire Safety Measures: The plan details specific measures to be taken in case of a fire, including fire extinguisher use, fire alarm activation, and procedures for shutting off electrical supply.

  • Other Emergencies: The plan also covers protocols for handling other emergencies such as gas leaks, chemical spills, and industrial accidents.

  • Percentage of value chain partners (by value of business done with such partners) that were assessed for environmental impacts.

None

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Standalone Consolidated Corporate Overview Statutory Reports Financial Statements Financial Statements

Principle 7: Businesses, when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and transparent

Essential Indicators

  1. A. Number of affiliations with trade and industry chambers / associations

    • The Company is affiliated to 3 chambers/ associations as listed below.
  2. B. List the top 10 trade and industry chambers/ associations (determined based on the total members of such body) the entity is a member of/ affiliated to.

S.
No.
Name of the trade and industry
chambers/ associations
Reach of trade and industry chambers/
associations (State/National)
1 PHDCCI National
2 Palwal Industrial Association State
3 Faridabad Industrial Association State
  1. Provide details of corrective action taken or underway on any issues related to anticompetitive conduct by the entity, based on adverse orders from regulatory authorities.

The Company does not have any adverse order related to anti-competitive conduct against it.

Name of authority Name of authority Name of authority Brief of the case Brief of the case Corrective action taken Corrective action taken Corrective action taken
- - -
Leadership Indicators
1.
Details of public policy positions advocated by the entity:
S.
No.
Public policy
advocated
Method resorted for
such advocacy
Whether information
available in public
domain (Yes/No)
Frequency of Review by
Board (Annually/ Half
yearly/ Quarterly /
Others - please specify)
Web link,
if available
- - - - -

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Principle 8: Businesses should promote inclusive growth and equitable development

Essential Indicators

  1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the current financial year.
Name and brief details
of project
SIA
notification
no.
Date of
notification
Whether
conducted by
independent
external agency
(Yes / No)
Results
communicated
in public domain
(Yes / No)
Relevant
web link
The Company conducted a third-
party social integrity audit of its
entire operations for FY 23-24. The
audit focused on social parameters
and stakeholders' views and
attitudes towards internal and
external stakeholders. The audit
covered the Company's operations
across various geographical
locations and evaluated them on
parameters such as efficiency,
effectiveness, and stakeholder
participation.
This
detailed
assessment resulted in the
Company receiving a Diamond
Rating with an overall score of 93
out of 100, reflecting its strong
commitment to social and moral
obligations towards stakeholders.
NA NA Yes No NA
  1. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity, in the following format:

Not applicable. No rehabilitation and resettlement were undertaken by the entity during this reporting period.

S.
No.
Name of project
for which R&R
is ongoing
State District No. of Project
Affected Families
(PAFs)
% of PAFs
covered
by R&R
Amount paid to
PAFs in the FY
(in INR)
- - - - - - -
  1. Describe the mechanisms to receive and redress grievances of the community. Not applicable

  2. Percentage of input material (inputs to total inputs by value) sourced from suppliers:

FY 2023-24 FY 2022-23
Directlysourced from MSMEs / smallproducers - -
Sourced directly from within the district and neighbouring districts - -

Note: This metric is currently under evaluation and will be reported in a subsequent reporting period.

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Leadership Indicators

  1. Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact Assessments (Reference: Question 1 of Essential Indicators above):

Not applicable. No negative social impacts were identified in the social integrity audit.

Details of negative social impact identified Corrective action taken
- -
  1. Provide the following information on CSR projects undertaken by your entity in designated aspirational districts as identified by government bodies:

None of the CSR projects undertaken by the Company are located in the list of Aspirational Districts of India as notified by the Niti Aayog.

S. No. State Aspirational District Amount Spent (in INR)
- - - -
  1. A. Do you have a preferential procurement policy where you give preference to purchase from suppliers comprising marginalized /vulnerable groups? (Yes/No)

    • The Company occupies a unique position in the process piping industry. A majority of the Company's procurement is of industrial origin and procured in bulk. The Company does not have a preferential procurement policy for purchasing from suppliers comprising marginalised/vulnerable groups.
  2. B. From which marginalized /vulnerable groups do you procure? Not applicable.

  3. C. What percentage of total procurement (by value) does it constitute?

    • Not applicable.
  4. Details of the benefits derived and shared from the intellectual properties owned or acquired by your entity (in the current financial year), based on traditional knowledge:

Not applicable. The Company does not currently own or have acquired any intellectual properties in the current financial year that are based on traditional knowledge.

S. No. Intellectual property based
on traditional knowledge
Owned/acquired
(Yes/No)
Benefit shared
(Yes/No)
Basis of calculating
benefit share
- - - - -
  1. Details of corrective actions taken or underway, based on any adverse order in intellectual property related disputes wherein usage of traditional knowledge is involved.
Name of authority Brief of the case Corrective action taken
- - -

Annual Report 2023-24 141

6. Details of beneficiaries of CSR projects:

S.
No.
CSR Project No. of persons
benefitted from
% of beneficiaries
from vulnerable and
1 Education of the girl child, including contributions to the
"Beti Bachao - Beti Padhao" scheme, reimbursement of
education fees, and scholarships for girl students of families
below the poverty line
project
190
marginalized groups
100%
2 Electrification and repair work of lcoal communities in the
Prithla-Tatarpur.
2,500 100%
3 Contributions towards initiatives like the "Swachh Bharat -
Swastha Bharat" scheme for enhancing cleanliness and
upliftment of rural areas
2,000 100%

Principle 9: Businesses should engage with and provide value to their consumers in a responsible manner

Essential Indicator

  1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.

We have established multiple channels for receiving consumer complaints and feedback, including email, our website, and customer service helplines. Each submission is reviewed promptly, and appropriate actions are taken to address and resolve concerns effectively.

  1. Turnover of products and/ services as a percentage of turnover from all products/ services that carry information about:
As a percentage to total turnover
Environmental and social parameters relevant to
the product
Not applicable as the Company is involved in
manufacturing specialised process piping solutions
for industrial use.
Safe and responsible usage
Recycling and/or safe disposal
  1. Number of consumer complaints in respect of the following:
FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 Remarks
Received
during
the year
Pending
resolution
at end
of year
Remarks Received
during
the year
Pending
resolution
at end
of year
Data privacy 0 - - 0 - -
Advertising 0 - - 0 - -
Cyber-security 0 - - 0 - -
Delivery of essential services 0 - - 0 - -
Restrictive trade practices 0 - - 0 - -
Unfair trade practices 0 - - 0 - -
Other 0 - - 0 - -

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  1. Details of instances of product recalls on account of safety issues:
Number Reasons for recall
Voluntary recalls 0 0
Forced recalls 0 0
  1. Does the entity have a framework/ policy on cyber security and risks related to data privacy? (Yes/No) If available, provide a web-link of the policy.

No

  1. Provide details of any corrective actions taken or underway on issues relating to advertising, and delivery of essential services; cyber security and data privacy of customers; re-occurrence of instances of product recalls; penalty / action taken by regulatory authorities on safety of products / services.

Not applicable as there were no instances during the reporting period.

Leadership Indicators

  1. Channels / platforms where information on products and services of the entity can be accessed (provide web link, if available).

Detailed information regarding all our products is available on our website: https://www.deepiping.com

  1. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services.

Due steps are taken by the company to inform and educate consumers about safe and responsible usage of our products, including via manuals, labelling, and appropriate signage.

  1. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services. While the Company does not deal directly with essential services, we have established mechanisms to inform consumers of any potential disruption or discontinuation. In such cases, information can be disseminated through our website, mass media platforms, social media platforms, distribution networks, sales representatives, and e-mails.

  2. Does the entity display product information on the product over and above what is mandated as per local laws? (Yes/ No/Not Applicable) If yes, provide details in brief. Did your entity carry out any survey with regard to consumer satisfaction relating to the major products / services of the entity, significant locations of operation of the entity or the entity as a whole? (Yes/No)

Not applicable as the company operates in a B2B model.

  1. Provide the following information relating to data breaches:

  2. a. Number of instances of data breaches along-with impact

There were no data breaches during the reporting year.

  • b. Percentage of data breaches involving personally identifiable information of customers

  • Not applicable as there were no data breaches during the reporting year.

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