Datamatics Global Services Limited

August 13, 2021

To, Corporate Communication Department Listing Department BSE Limited National Stock Exchange of India Limited Phiroze Jeejeeboy Towers, Exchange Plaza, Bandra Kurla Complex, Dalal street, Mumbai - 400 001. Bandra (East), Mumbai - 400 051. BSE Scrip Code : 532528 Symbol: DATAMATICS

Sub.: Investor Presentation on unaudited Financial Results for Q1 & FY22.

Ref.: Regulation 30 (2) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

With reference to the captioned regulation, please find attached presentation on the unaudited Financial Results of the Company for the quarter ended June 30, 2021.

The presentation will also be hosted on website of the Company www.datamatics.com .

Kindly take the above on your record.

Thanking you,

For Datamatics Global Services Limited

DIVYA Digitally signed by DIVYA KUMAT KUMAT Date: 2021.08.13 18:12:41 +05'30' Divya Kumat EVP, Chief Legal Officer and Company Secretary (FCS: 4611) Encl. : As above.

DATAMATICS GLOBAL SERVICES LTD.

Investor Presentation

13[th] August 2021

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BSE: 532528 | NSE: DATAMATICS | ISIN: INE365B01017 | CIN: L72200MH1987PLC045205

Agenda

Company 01. Overview

Strategy & 02. Investment Rationale

Quarterly 04. Updates

Awards & 05. Recognition

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Financial 03. Overview

Agenda

Company 01. Overview

Strategy & 02. Investment Rationale

Quarterly 04. Updates

Awards & 05. Recognition

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Financial 03. Overview

Executive Summary

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Nature of Business
 Global Technology, BPM and
Digital Solutions company that Business Process IT Services & Engineering
Management Cloud Services
builds intelligent solutions for
data-driven businesses to
enhance their productivity and
customer experience Content Robotics & Digital & Mobility
 Headquartered in Mumbai, have Management Virtual Solutions
Assistants
strong presence in USA, Europe,
Asia Pacific Areas of Expertise
 Global Delivery Centers in 4
Multiple Industry Presence
regions
 200+ significant customers
Banking , Manufacturing Transport
Management Financial Services
and Insurance
 Managed by strong, robust,
experienced and stable
management team
Media & Retail & International
Publishing eCommerce Organization(IO)
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Q1FY22 Highlights

Revenue at ₹ 2,877.5 Mn
Up 1.6% QoQ and 3.8% YoY
Without Cignex, up 1.6% QoQ and 21.6% YoY
EBITDA at ₹ 414.2 Mn
Down 1.0% QoQ and up 45.0% YoY
Without Cignex, down 1.0% QoQ and up 85.5% YoY
EBITDA Margin
14.4% as compared to 10.3% in Q1FY21
Without Cignex, 14.4% as compared to 9.4% in Q1FY21
PAT at ₹ 395.9 Mn
Up 38.1% QoQ and 193.1% YoY
Without Cignex, up 38.1% QoQ and 266.6% YoY
Added 7 new significant customers in Q1FY22
Declared an Interim Dividend of ₹ 2.50 per Equity Share i.e. 50% on Equity Shares of ₹ 5.00 each for the financial year 2021-22

Key Milestones

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2016 Opened new delivery centre in USA 2003 Acquired Saztec USA Acquired TechJini, boutique mobile & 2017 2003 Acquired Corpay for Accounts web technology provider India Payable solutions USA 1975 Datamatics incorporated 2018 Acquired RJGlobus Solutions, voice & 2003 BUPA on boarded as customer text based customer service provider 1983 India’s 1centre for Wang Labs, USA[st] offshore development 2004 IPO 2019 Gartner Peer Insights Customer choice for TruBot 1[st ] to develop & export S/W via 2006 JV with Cybercom 1989 2020 Launched TruBot 4.0 satellite to Bell Labs 2007 Launch of iPM & iQ 2021 Divested stake in Cignex 1975 - 1990 1991 - 2000 2001 - 2010 2011 - 2015 2016 -Present 1992 India’s 1[st] e-publishing co 2011 Launched DataLabs 1[st] in India & 2nd in the world to obtain 1998 2011 Acquired Cignex, open source ECM (USA) ISO 9002 certification in e-publishing 1999 Most innovative S/W product awarded 2013 Acquired PMG, publishing service provider (India) by the Prime Minister of India 2014 Launched own RPA product – TruBot 2015 Acquired TruBI from MAIA Intelligence (India)

Line of Business

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Business Process Information
Management 57% 43% Technology (IT)
(BPM) Smart Systems
Smart Processes
DATAMATICS IP
Note: The above split does not include Cignex Datamatics revenue as the
© Copyright 2021 Datamatics Global Services Limited and its subsidiaries - All Rights Reserved same has been divested effective January 01, 2021
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© Copyright 2021 Datamatics Global Services Limited and its subsidiaries - All Rights Reserved
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IT Solutions

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Offerings

Metrics  Enterprise Content Management  Hyperautomation Services 43%  Enterprise Solutions Revenue Contribution  Automated Fare Collection 6.1% 4.2 trillion in 2021, a growth of 8.6% from 2020 EBITDA Margin shifting their focus to invest in tools that support 10.7% grow from US$ 371.4 billion in 2020 to US$ 832.1 EBITDA Margin without considering investment in products

Enterprise Modernisation
Cloud Services
Digital Experiences & Consulting

Opportunity

Worldwide IT spending is forecasted to total US$ 4.2 trillion in 2021, a growth of 8.6% from 2020 and is anticipated to touch US$ 4.4 trillion, moderating a growth to 5.3% in 2022 (Source: Gartner July 2021, Spending Forecast Release)
The highest growth is expected to come from Devices (14.0%), Enterprise Software (13.2%) and IT Services (9.8%) in 2021 as enterprises are shifting their focus to invest in tools that support innovation, anywhere operations and employee productivity & trust (as per Gartner)
Global Cloud computing industry is expected to grow from US$ 371.4 billion in 2020 to US$ 832.1 billion by 2025, at a CAGR of 17.5%. Increased automation and agility is expected to drive the cloud computing growth. (Source: Research and Markets Report)
Global AFC market is expected to grow from US$ 6,639.1 mn in 2019 to US$ 12,753.8 mn by 2027, at a CAGR of 11.6%. (Source: Allied Market Research Report)
The pandemic has accelerated digital transformation plans across industries in a new normal world

Business Process Management (BPM)

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Offerings

Metrics

Publishing
Finance & Accounting

Customer Management Retail /e-Commerce 57%
Banking Process Management  BPaaS Revenue Contribution
Insurance Process Management Opportunity
The global BPM market is expected to total US$ 254 billion in 2021, a growth of 4.5% from 2020 20.7% and is anticipated to grow at 7.6% in 2022 to US$ 273 billion (Source: Everest Group & Nasscom) EBITDA Margin
The global BPM market is expected to total US$ 254 billion in 2021, a growth of 4.5% from 2020 and is anticipated to grow at 7.6% in 2022 to US$ 273 billion (Source: Everest Group & Nasscom)
Segments expected to witness the highest volume of new work in the next five years include industry-vertical-oriented BPM, enterprise back-office BPM and contact center
Technology will assume center stage in BPM, especially through platform-based services
Industry experts opine that BPM industry is witnessing multi-year technology upgrade cycle in 3 key stages - a large-scale shift to cloud; building of applications in cloud native world; and collaboration between IT service vendors and customers to build new technology solutions
United States continues to remain biggest market for BPM
Datamatics is seeing specific opportunities in the process automation and dynamic content management areas

Intelligent Automation Platform

Offerings

Datamatics Intelligent Automation Platform (IAP) is a unified platform to automate a series of tasks, processes, and unstructured and semi-structured data in documents.
The Intelligent Automation Platform combines the capabilities of Datamatics TruBot Robotic Process Automation (RPA) and TruCap+ Intelligent Document Processing (IDP) products along with artificial intelligence (AI)/machine learning (ML) models developed by Datamatics DataLabs.

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Opportunity

The market for process-agnostic software enabling hyperautomation is projected to reach $25bn in 2021 and is forecasted to grow at a CAGR of 18.8% over the period 2020-2025, thereby amounting to over $46 Billion by end of 2025.
RPA software market is growing at healthy double digit rates as per various analyst estimates. Gartner predicts that by 2022, 65% of organizations that deployed automation capabilities will introduce artificial intelligence (AI) that include machine learning (ML), natural language processing (NLP) algorithms and intelligent document processing (IDP).
IDP software market is projected to grow at 55%-65% CAGR thereby amounting to USD 1.85-1.95 Billion by 2022, driven by strong demand for automation.

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Highlights

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Datamatics TruBot recognized as a Strong Performer in Forrester Wave for RPA 2021

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Datamatics recognized as a Major Contender and Star Performer in the Intelligent Document Processing (IDP) –Everest PEAK Matrix® Assessment 2021

Highly Rated by Customers Globally

4.6 / 5

4.7 / 5 8.1/ 10

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Agenda

Company 01. Overview

Strategy & 02. Investment Rationale

Quarterly 04. Updates

Awards & 05. Recognition

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Financial 03. Overview

Strategy & Outlook for the Future

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Strengthen US footprint Account Penetration & Focus on larger deals Strengthen Partners & Reseller Channel Invest in Automation to improve productivity Digital Solutions - Focus on Intelligent Automation – Robotics, Intelligent Document Processing AFC opportunity – Focus on India and US geographies

Investment Rationale: Business

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A globally diverse Digital Solutions, Technology and Business Process Management company

Developed own products to strengthen its offerings such as TruCap+ in Intelligent Document Processing (IDP), TruBot in Robotic Process Automation (RPA), iPM Workflow & TruBI in Analytics, TruAI for Artificial intelligence and TruFare in Automated Fare Collection (AFC) Has a strong presence in the AFC space and has executed over 30+ marquee projects across the globe including New York, London, Hong Kong and Dubai; strong pipeline in India & USA. Only company in India to have a highly evolved AFC, smart gates and contactless gates service offerings

Has a strong R&D centre - DataLabs focusing on the new age technology areas such as AI & Cognitive Science, RPA and Augmented & Virtual Reality

Debt free Company with healthy margins & financials

Agenda

Company 01. Overview Strategy & 02. Investment Rationale

Quarterly 04. Updates Awards & 05. Recognition

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Financial 03. Overview

Q1 FY22 – Consolidated Profit and Loss (Financials excluding Cignex Datamatics divested in Q4FY21)

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Particulars(₹ in Mn)	Q1 FY22	Q1 FY21	YoY %	Q4 FY21	QoQ %
Revenue from Operations	2,877.5	2,265.9	21.6%	2,832.9	1.6%
Purchase of Products and Licenses	2.4	24.6		11.3
Employee Benefits Expenses	1,933.8	1,700.5		1,788.8
Other Expenses	527.1	442.1		614.4
EBITDA	414.2	223.3	85.5%	418.5	(1.0%)
EBITDA Margin%	14.4%	9.4%	496bps	14.8%	(38bps)
Depreciation/Amortization	80.8	92.2		93.6
Finance Costs	6.5	20.6		7.5
Other Income	40.4	24.6		44.6
Share of Net Profits of Associates and JVs	(0.3)	1.8		(2.9)
Profit before exceptional item and tax	367.0	136.9	168.1%	359.1	2.2%
Profit before exceptional item and tax Margin %	12.8%	5.8%	697bps	12.7%	7bps
Exceptional Item	101.7	-		(13.4)
PBT	468.7	136.9	242.4%	345.7	35.6%
PBT Margin%	16.3%	7.1%	1050bps	12.2%	408bps
Tax Expense	74.7	39.7		58.8
% Tax Rate	15.9%	29.0%		17.0%
PAT	393.9	97.1	180.3%	286.9	37.3%
PAT Margin %	13.7%	4.1%	862bps	10.1%	356bps
Non-ControllingInterest	(2.0)	(10.8)		0.3
PAT(Non Controlling Interest)	395.9	108.0	266.6%	286.6	38.1%
EPS (Diluted) (Rs)	6.72	1.83	266.6%	4.86	38.1%

Q1 FY22 – Consolidated Profit and Loss

Particulars(₹ in Mn)	Q1 FY22	Q1 FY21	YoY %	Q4 FY21	QoQ %
Revenue from Operations	2,877.5	2,770.9	3.8%	2,832.9	1.6%
Purchase of Products and Licenses	2.4	29.3		11.3
Employee Benefits Expenses	1,933.8	1,939.0		1,788.8
Other Expenses	527.1	517.1		614.4
EBITDA	414.2	285.6	45.0%	418.5	(1.0%)
EBITDA Margin %	14.4%	10.3%	409bps	14.8%	(38bps)
Depreciation/Amortization	80.8	94.2		93.6
Finance Costs	6.5	21.4		7.5
Other Income	40.4	24.0		44.6
Share of Net Profits of Associates and JVs	(0.3)	1.8		(2.9)
Profit before exceptional item and tax	367.0	195.8	87.4%	359.1	2.2%
Profitbefore exceptional item and tax Margin%	12.8%	7.1%	569bps	12.7%	7bps
Exceptional Item	101.7	-		(13.4)
PBT	468.7	195.8	139.4%	345.7	35.6%
PBT Margin %	16.3%	7.1%	922bps	12.2%	408bps
Tax Expense	74.7	55.2		58.8
%Tax Rate	15.9%	28.2%		17.0%
PAT	393.9	140.5	180.3%	286.9	37.3%
PAT Margin %	13.7%	5.1%	862bps	10.1%	356bps
Non-ControllingInterest	(2.0)	5.5		0.3
PAT(Non Controlling Interest)	395.9	135.1	193.1%	286.6	38.1%
EPS (Diluted) (Rs)	6.72	2.29	193.1%	4.86	38.1%

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Agenda

Company 01. Overview

Strategy & 02. Investment Rationale

Quarterly 04. Updates Awards & 05. Recognition

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Financial 03. Overview

Q1 FY22 – Business Updates

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Datamatics added 7 new customers in Q1FY22.
Datamatics recognized in the 2021 Gartner Market Guide for Finance and Accounting Business Process Outsourcing.
Datamatics wins IMC Digital Technology Award for its Digital Workplace solution for UTI Asset Management Company (AMC).
Datamatics awarded as the Best Service Provider at ICICI Prudential Annual TATVA Award 2021. Datamatics has been winning this recognition from the customer consistently for past five years.
Dr. Lalit Kanodia, Founder and Chairman Datamatics Group, bestowed with the IMC Lifetime Achievement Award.
Due to second wave of COVID-19 Datamatics stepped up its CSR initiatives. Datamatics, through an NGO Suraj Hope Foundation, contributed for oxygen concentrator plant to Rotary Club of Delhi Premier. Datamatics also donated mobile toilets and bathrooms for the rehabilitation center of COVID-19 patients at Puducherry. The handover was done to the honorable Chief Minister, Shri N. Rangaswamy of Puducherry.

Q1 FY22 – Key Result Highlights (Financials excluding Cignex Datamatics divested in Q4FY21)

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Operating Revenues
2,832.9 2,877.5
2,365.9 1.6%
QoQ
21.6%
Q1 FY21 Q4 FY21 Q1 FY22 YoY
Adjusted PBT & PBT %
12.7% 12.8%
359.1 367.0 2.2%
QoQ
5.8%
136.9
87.4%
Q1 FY21 Q4 FY21 Q1 FY22 YoY
Mn)
₹
(In
Mn)
₹
(In
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EBITDA & EBITDA %
14.8%
14.4%
414.2
9.4% 418.5 1.0%
QoQ
223.3
85.5%
Q1 FY21 Q4 FY21 Q1 FY22 YoY
PAT before NCI & PAT before NCI %
10.6%
10.2%
2.7%
300.3 294.2
QoQ
4.6%
108.0
107.9%
YoY
Q1 FY21 Q4 FY21 Q1 FY22
PBT and PAT (after NCI) adjusted for Exceptional Item
Mn)
₹
(In
Mn)
₹
(In
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© Copyright 2021 Datamatics Global Services Limited and its subsidiaries - All Rights Reserved
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Q1 FY22 – Key Result Highlights

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Operating Revenues EBITDA & EBITDA %
14.8%
14.4%
2,770.9 2,832.9 2,877.5
10.3% 414.2
1.6% 418.5 1.0%
QoQ QoQ
285.6
3.8% 45.0%
Q1 FY21 Q4 FY21 Q1 FY22 YoY Q1 FY21 Q4 FY21 Q1 FY22 YoY
Adjusted PBT & PBT % PAT before NCI & PAT before NCI %
12.7% 12.8%
10.6%
10.2%
359.1 367.0 2.2% 2.7%
7.1% QoQ 300.3 294.2 QoQ
4.9%
195.8
135.1
87.4% 107.9%
Q1 FY21 Q4 FY21 Q1 FY22 YoY YoY
Q1 FY21 Q4 FY21 Q1 FY22
© Copyright 2021 Datamatics Global Services Limited and its subsidiaries - All Rights Reserved * PBT and PAT (after NCI) adjusted for Exceptional Item
Mn)
₹ Mn)
(In ₹
(In
Mn) Mn)
₹ ₹
(In (In
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Q1 FY22 – Revenue Segment Analysis

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IT Services Revenues – Q1 FY22 BPM Revenues – Q1 FY22
1,645.9 1,638.5
1,239.0
1,187.0
1,156.6 1,209.3
0.4%
4.4%
QoQ
QoQ
35.5%
7.1%
YoY
YoY
Q1 FY21 Q4 FY21 Q1 FY22 Q1 FY21 Q4 FY21 Q1 FY22
₹ Mn)(In ₹ Mn)(In
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*Q1FY21 figures are excluding Cignex

Healthy Balance Sheet Position

Leverage Analysis

Days Sales Outstanding (DSO)

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0.14
0.05
0.00 0.00 83
79
7,480 70
6,793 7,079 7,152 65
965
359
0 0
FY19 FY20 FY21 Q1FY22
FY19 FY20 FY21 Q1FY22
Debt Equity D/E
(In ₹ Mn) Number of days
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Q1 FY22 – Revenue Segment Analysis

Revenue by Industry

Revenue by Geography

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5% 6% 5%
19% 20% 18% 6% 5% 4%
22%
7% 6% 6% 21% 23%
4%
4% 5%
11%
15% 10%
25% 28%
26%
14%
15% 18%
56% 58%
53%
31%
28% 26%
Q1 FY21 Q4 FY21 Q1 FY22 Q1 FY21 Q4 FY21 Q1 FY22
Others E-Commerce
US UK India Europe ROW
Manufacturing Publishing
Technology & Consulting BFSI
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*Q1FY21 figures are excluding Cignex

Q1 FY22 – Client Concentration

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Client concentration maintained at a comfortable level

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52%
49%
38%
36%
26%
25%
Q1FY21 Q1FY22 Q1FY21 Q1FY22
Q1FY21 Q1FY22
Top 5 Top 10 Top 20
Q1FY21 figures are excluding Cignex
© Copyright 2021 Datamatics Global Services Limited and its subsidiaries - All Rights Reserved
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Agenda

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Company Quarterly 01. Overview 04. Updates Strategy & Awards & 02. Investment Rationale 05. Recognition

Financial 03. Overview

Key Analyst Coverage

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Datamatics recognized as a Major
Datamatics recognized in the Datamatics recognized as a Major Contender and Star Performer in
Datamatics TruBot recognized as a Gartner Market Guide for Finance Player in the IDC MarketScape. the Intelligent Document
Strong Performer in Forrester Wave and Accounting Business Process Asia/Pacific Intelligent Automation Processing (IDP) –Everest PEAK
for RPA 2021 Outsourcing Service Providers 2021 Services 2021 Vendor Assessment Matrix® Assessment 2021
Celent recognizes Datamatics in Datamatics recognized as a Major Datamatics recognized as
Datamatics recognized as
What Vendors See For Player in IDC MarketScape: Technology Leaders in the
Innovators in the NelsonHall NEAT
The Future of Robotic Process Worldwide Digital Finance and Quadrant Knowledge Solutions
Automation in Intelligent Automation Services Accounting Business Process SPARK Matrix : Robotic Process
in Banking 2021
Insurance 2021 Services 2021 Automation, 2021
Datamatics acknowledged as a key Datamatics leaps out of the
Datamatics recognized in the
Datamatics recognized in player in RPA market in the report Aspirants category to become a
Omdia Universe – Selecting a
HFS Market Analysis: ‘Datamatics looks to broaden its Major Contender in the Everest
RPA Software Products— footprint in the RPA market’ by 451 Group- Robotic Process Automation Robotic Process Automation (RPA) Provider 2020-21
Asia Pacific 2021 Research (RPA) Peak Matrix 2020
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Recognition: Awards

Datamatics named as ‘Leader’ in the IAOP 2021 Global Datamatics wins IMC Digital Outsourcing 100 List of the Technology Award 2020 for its world’s best outsourcing Digital Workplace solution providers

Datamatics recognized at UN TruCap+ won People’s Choice Global Compact Network India Stevie Award 2020 for Innovative Practices Award ‘Favourite New Products’ “Women at Work” 2020

Datamatics awarded as Best Diversity &Inclusion Award for Gender Diversity and Empowerment at Best Diversity and Inclusion Practices of Asia Seminar and Awards 2020

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Datamatics awarded as the Best Service Provider at ICICI Prudential Annual TATVA Award 2021

TruBot won Bronze Stevie Award at the American Business Awards 2021

Datamatics won Rail Analysis India Award 2020 & 2019 for Automated Fare Collection technology

Datamatics won the CRN Excellence Awards 2020 in the Enterprise Mobility & Virtual Reality category

Datamatics won Market Research Society of India (MRSI) Golden Key Award 2020 for ‘BMC COVID-19 Helpline Initiative’ 26

For further queries

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DISCLAIMER:

Mr. Sandeep Mantri

Chief Financial Officer

[email protected]

This presentation and the following discussion may contain “forward looking statements” by Datamatics Global Services (“DGS” or the Company) that are not historical in nature. These forward looking statements, which may include statements relating to future results of operations, financial condition, business prospects, plans and objectives, are based on the current beliefs, assumptions, expectations, estimates, and projections of the management of DGS about the business, industry and markets in which DGS operates.

Diwakar Pingle / Asha Gupta

These statements are not guarantees of future performance, and are subject to known and unknown risks, uncertainties, and other factors, some of which are beyond DGS’ control and difficult to predict, that could cause actual results, performance or achievements to differ materially from those in the forward looking statements. Such statements are not, and should not be construed, as a representation as to future performance or achievements of DGS.

In particular, such statements should not be regarded as a projection of future performance of DGS. It should be noted that the actual performance or achievements of DGS may vary significantly from such statements.

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Datamatics Global Services Limited — Investor Presentation 2021

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Investor Presentation