Earnings Release • Feb 17, 2023
Earnings Release
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As a Business & Cloud Integrator, Ctac helps its clients realise their ambitions. Ctac creates the required business value through constant innovation.
Ctac offers a broad portfolio of solutions, including SAP and Microsoft 'on any cloud' solutions, and provides services in the fields of Modern Workplace, Integration, Transformation & Change management, Security & Trust and Business Transformation.
In addition, Ctac has a number of its own products, including the XV Retail Suite, which consists of an omnichannel-driven Point-of-Sale & Loyalty platform, and SaaS solutions for commercial real estate, Fit4RealEstate.
In 2023, Ctac has been in business for 31 years and over the years has built up extensive experience and material know-how in the retail, wholesale, manufacturing, real estate and professional services. In 2022, Ctac recorded revenue of € 118 million with on average 463 FTE and 182 professional hires.
Ctac has a balanced workforce in terms of age, expertise and experience. Ctac sees working together to realise common goals as a high priority. Ctac is listed on the Euronext Amsterdam stock exchange (ticker: CTAC) and has offices in 's-Hertogenbosch and in Wommelgem (Belgium).

Ctac N.V. Meerendonkweg 11, 5216 TZ 's-Hertogenbosch PO Box 773, 5201 AT 's-Hertogenbosch
+31 (0)73 - 692 06 92
Pieter-Paul Saasen | CEO

The figures in this press release are unaudited. In case of any inconsistencies the Dutch version of this press release is leading.
2022 ANNUAL RESULTS - 2


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Project phase of Ignite change programme close to completion; basis strengthened for future growth
's-Hertogenbosch (the Netherlands), 17 February 2023 – Business & Cloud Integrator Ctac N.V. (Ctac) (Euronext Amsterdam: CTAC) today announces its full year results for 2022.
• Single-digit organic revenue growth and EBITDA margin of between 11% and 13% in 2023
| Key figures € mln (unless stated otherwise) |
2022 | 2021 | Delta | Q4-2022 | Q4-2021 | Delta |
|---|---|---|---|---|---|---|
| Revenue | 117.7 | 106.4 | +10.6% | 31.8 | 29.4 | +8.2% |
| EBITDA* | 12.3 | 12.0 | +2.5% | 4.1 | 3.8 | +7.9% |
| EBIT* | 6.9 | 6.5 | +6.2% | 2.7 | 2.4 | +12.5% |
| Net result | 5.0 | 4.7 | +6.4% | 2.1 | 2.0 | +5.0% |
| Operational cash flow | 6.1 | 9.5 | -35.8% | |||
| Net cash (per year-end) | 5.4 | 7.5 | -28.0% |
*) Including one-time effects of € 1.0 miljoen in 2022 and € 1.0 miljoen in 2021 respectively


"We can look back on a good 2022, with growth in both revenue and profit. Ctac's solid performance shows the strength of our positioning as a Business & Cloud Integrator and the continued demand from our markets for solutions to accelerate digital transformation.
For us, the year was largely dominated by the Ignite change programme, as part of our efforts to prepare the organisation for our next growth phase. In the fourth quarter, we virtually completed the project phase of this programme and transferred the key elements required to make our operations future-proof and more scalable to the line organisation. These include a new customer service concept based on building sustainable client relationships, plus a new organisational model with a business unit structure that is better aligned with our strategy and offers more opportunities for talent development.
We have made solid progress in the integration of the various acquisitions we have made in recent years. We have centralised our expertise, knowledge and skills and made these more secure, and we have strengthened our reciprocal commercial cooperation. This has led to more joint successes, putting us in a better position to help our clients solve the full range of their digitalisation issues.
We also further strengthened our positioning with the new partnership we agreed with AWS earlier in 2022 and the upgrade of our partnership with SAP, for which we will act as a Strategic Partner from 2023 onwards. This will allow us to work more closely together and respond more effectively to the wider adoption of public and hybrid cloud solutions we are seeing in the market.
In addition, over the past year our Unified Commerce Platform XV has once again proven itself as a powerful software service for retailers in an environment that is undergoing rapid change. By continuously developing the platform, we have been able to once again win commitments from clients for several years ahead. Thanks to our XV masterclasses, we have also been able to recruit and add a substantial number of new talents to our team.
Although market conditions are challenging, we believe we are well positioned to continue our growth and financial performance in the coming period. With the completion of the project phase of Ignite, Ctac is also entering its next phase of development. In the second half of 2023, we will provide an update on our growth strategy for a new three-year period."

In 2022, revenue from contracts with clients came in at € 117.7 million, an increase of 10.6% (organic 8.0%), driven mainly by Secondment and projects.
| Revenue per service € mln |
2022 | 2021 | Delta |
|---|---|---|---|
| Secondment and projects | 70.3 | 61.0 | +15.2% |
| Cloud services | 44.8 | 42.2 | +6.2% |
| Licence and hardware sales | 2.6 | 3.2 | -18.8% |
| Revenue from contracts with clients | 117.7 | 106.4 | +10.6% |
| Other income | 0.7 | - | +100.0% |
Revenue from Secondment and projects increased by 15.2%, driven by strong demand for secondment activities and the acquisitions of Digimij and Technology2Enjoy acquired in October 2021 and June 2022 respectively. The Technology2Enjoy acquisition also increased the public sector's revenue share to € 6.4 million in 2022 (first nine months of 2022: € 4.2 million). Revenue from Cloud services came in 6.2% higher, primarily due to continued demand for cloud migration from private to public environments. Security services revenue is divided between Secondment and projects and Cloud services and rose to around € 4.3 million, which was higher than in 2021. Revenue from Licence and hardware sales declined by 18.8%, due to the shift to public cloud environments.
Other income relates to the book profit from the sale of the Fit4Woco corporate software service. This has a normalised effect on the margin of € 0.2 million.
| Staff FTE (unless stated otherwise) |
2022 | 2021 | Delta |
|---|---|---|---|
| Per year-end | |||
| Direct | 385 | 340 | +13.2% |
| Indirect | 92 | 104 | -11.5% |
| Total | 477 | 444 | +7.4% |
| Average | |||
| Direct | 371 | 329 | +12.8% |
| Indirect | 92 | 101 | -8.9% |
| Total | 463 | 430 | +7.7% |
| Professional temporary staff (direct) | 182 | 161 | +13.0% |

The average number of direct FTEs increased by 12.8% as a result of the recruitment of new talent and acquisitions. Our recruitment efforts also helped us to lower the average age of our employees to 43.8 years (2022: 44.5). The average number of indirect FTEs declined by 8.9% due to increased focus in the organisation. In addition, we saw an increase in the number of professional temporary staff related to revenue growth in Secondment and projects.
Due to our investments in knowledge development and training of young IT talent as part of the Ignite change programme, revenue per employee (based on average number of direct FTEs, including professional temporary staff) declined by 2.0% to € 213,000.
| EBITDA en EBIT € mln (unless stated otherwise) |
2022 | 2021 | Delta |
|---|---|---|---|
| EBITDA | 12.3 | 12.0 | +2.5% |
| Margin | 10.5% | 11.3% | -0.8% |
| Depreciation and amortisation | 5.4 | 5.5 | -1.8% |
| EBIT | 6.9 | 6.5 | +6.2% |
| Margin | 5.9% | 6.1% | -0.2% |
EBITDA rose 2.5% to € 12.3 million, which translates into an EBITDA margin of 10.5%, which was in line with the previously issued target for 2022. The margin development was depressed by the investments we made in the Ignite change programme and in IT talent.
EBIT increased by 6.2% to € 6.9 million, taking the EBIT margin to 5.9%. The EBIT included around € 1.2 million in non-recurring expenses (2021: € 1.0 million). In 2022, these one-off charges consisted of consultancy costs for acquisitions, consultancy costs for the Ignite change programme and redundancy costs. The sale of the Fit4Woco housing corporation software has a normalised effect on the margin of € 0.2 million. Excluding one-off effects EBIT increased by 5.3% to € 7.9 million (2021: € 7.5 million).

These figures include intercompany results.
| Netherlands € mln (unless stated otherwise) |
2022 | 2021 | Delta |
|---|---|---|---|
| Revenue from contracts with clients | 100.8 | 88.7 | +13.6% |
| EBITDA | 10.5 | 10.7 | -1.9% |
| Margin | 10.4% | 12.1% | -1.7% |
| EBIT | 5.4 | 5.5 | -1.8% |
| Margin | 5.4% | 6.2% | -0.8% |
In the Netherlands, revenue increased by 13.6%, driven in part by acquisitions and in part by organic growth. EBIT came in at € 5.4 million, a decline of 1.8%, due to higher non-recurring costs and the fact that there were two working days less in 2022 than in 2021.
| Belgium € mln (unless stated otherwise) |
2022 | 2021 | Delta |
|---|---|---|---|
| Revenue from contracts with clients | 22.1 | 22.7 | -2.6% |
| EBITDA | 1.8 | 1.3 | +38.5% |
| Margin | 8.1% | 5.7% | +2.4% |
| EBIT | 1.5 | 1.0 | +50.0% |
| Margin | 6.8% | 4.4% | +2.4% |
In Belgium, revenue was down by 2.6%, reflecting the inclusion of a major retail project in the 2021 full year results. EBIT rose to € 1.5 million, an increase of 50.0%, driven by the optimisation of the organisational structure. There was one less working day in 2022 compared with 2021.

| € mln (unless stated otherwise) | 2022 | 2021 | Delta |
|---|---|---|---|
| Financial expenses | -0.5 | -0.5 | 0.0% |
| Taxes | -1.4 | -1.3 | -7.7% |
| Net result | 5.0 | 4.7 | +6.4% |
| Earnings per share (in €) | 0.34 | 0.33 | +3.0% |
The tax rate fell to 21.2% (2021: 22.2%) due to the increase in the threshold for the reduced tax rate.
Net profit increased by 6.4% to € 5.0 million. Earnings per weighted average outstanding ordinary share were € 0.34 (2021: € 0.33).
The total number of outstanding ordinary shares stood at 13,931,648 at year-end 2022, an increase of 2.2% or 294,336 shares. This increase was due to the fact that the dividend for the 2021 financial year was paid out partly in shares.
| € mln (unless stated otherwise) | 2022 | 2021 | Delta |
|---|---|---|---|
| Operational cash flow | 6.1 | 9.5 | -35.8% |
| Net cash (per year-end) | 5.4 | 7.5 | -28.0% |
| Headroom* | 14.6 | 17.6 | -17.0% |
*) headroom is defined as cash and cash equivalents + existing credit facilities
Operating cash flow came in at a positive € 6.1 million (2021: € 9.5 million). This decline was driven by a strong increase in current liabilities in 2021 compared with 2020 due to the acquisition of Oliver and Digimij. In addition, regular working capital management (accounts receivable and accounts payable) did not include any exceptional items.
In 2022, the acquisition of Technology2Enjoy, 10% of the remaining equity stake in Oliver, 20% of the remaining equity stake in Purple Square and an earn-out tranche to Digimij were paid in cash. The current credit facility stood at € 7.2 million at year-end 2022, resulting in headroom of € 14.6 million. The facility is committed through to April 2024. Ctac repaid € 0.9 million in loans in 2022.
The liquidity position is healthy and puts the company in a good starting position for continued growth.

At year-end 2022, intangible assets declined by € 0.7 million to € 28.7 million as a result of – on balance – € 0.7 million of investments related to the Technology2Enjoy acquisition, the sale of Fit4Woco and regular amortisation.
Deferred tax assets increased due to the formation of a deferred tax asset related to recognised losses arising from the Technology2Enjoy acquisition. Other non-current receivables increased due to a portion of the purchase price for the sale of Fit4Woco still to be received.
Trade and other receivables increased by approximately € 4.0 million to € 25.4 million, mainly due to higher revenue.
Equity had increased to € 30.9 million at year-end 2022 (year-end 2021: € 27.2 million). Net profit attributable to Ctac N.V. shareholders for 2022 (€ 4.7 million), the 2021 dividend paid partly in shares (€ -0.3 million) and payments to minority shareholders (€ -0.7 million) are included in equity.
Short-term and long-term lease liabilities stood at € 10.1 million at year-end 2022 (year-end 2021: € 10.9 million). Bank borrowings are entirely related to the financing of the Purple Square acquisition and amount to € 2.0 million, € 0.9 million of which is short-term.
Total earn-out obligations to minority shareholders stood at € 0.8 million at year-end 2022 and are entirely current (2021: € 2.8 million).
Trade and other payables stood at € 29.5 million at year-end 2022 (year-end 2021: € 28.9 million). This increase was partly due to the consolidation of Technology2Enjoy.
Ctac will propose to the General Meeting of Shareholders a pay out of an optional dividend of € 0.12 per ordinary share for the 2022 financial year (2021: € 0.11 per share). This represents a pay-out ratio of around 35% of net income, in line with the dividend policy.

Ctac is positioning itself more and more as a Business & Cloud Integrator. This strategy is aimed at taking leading positions in the domains: Modern Workplace, Integration, Transformation & Change Management, Security & Trust and Business Transformation.
Ctac focuses entirely on growth in its core markets the Netherlands and Belgium, which the company can realise both organically and through acquisitions. The aim is to achieve a balanced spread across sectors with products and services that can serve multiple markets.
The project phase of the Ignite change programme is close to completion. Ctac is as good as ready for the next phase in its development. In the second half of 2023, Ctac will issue an update that will set out the growth strategy for a new three-year period.
The war in Ukraine has led to geopolitical uncertainty which also affects the IT services market. At the same time, the digital transformation of both companies and public sector organisations is expected to continue unchanged in the coming years.
With a well-filled pipeline and a solid financial position, Ctac is in a strong position to continue its growth and financial performance. The company's financial position also provides sufficient room for potential new acquisitions.
Barring unforeseen circumstances, Ctac expects to realise single-digit organic revenue growth and an EBITDA margin of 11% - 13% in 2023.
Ctac N.V.'s home member state for the purposes of the European Union Transparency Directive (Directive 2004/109/EC, as supplemented) is the Netherlands.

(amounts in € x 1.000)
| 31-12-2022 | 31-12-2021 | |
|---|---|---|
| ASSETS | ||
| FIXED ASSETS | ||
| Intangible fixed assets | 28,694 | 29,382 |
| Right of use assets | 9,908 | 10,715 |
| Tangible fixed assets | 1,227 | 824 |
| Deferred tax assets | 1,340 | 782 |
| Other long term receivables | 1,378 | 400 |
| 42,547 | 42,103 | |
| CURRENT ASSETS | ||
| Inventories | 200 | 64 |
| Trade receivables | 14,747 | 13,154 |
| Other receivables | 10,645 | 8,285 |
| Cash and cash equivalents | 7,439 | 10,404 |
| 33,031 | 31,907 | |
| 75,578 | 74,010 | |
| LIABILITIES | ||
| Issued share capital | 3,344 | 3,273 |
| Share premium reserve | 11,455 | 11,526 |
| Other reserves | 10,234 | 6,796 |
| Result financial year | 4,728 | 4,455 |
| Attributable to shareholders Ctac N.V. | 29,761 | 26,050 |
| Minority interest | 1,171 | 1,111 |
| GROUP EQUITY | 30,932 | 27,161 |
| LONG TERM LIABILITIES | ||
| Long term debt and bank liabilities | 1,125 | 2,025 |
| Lease obligations | 7,279 | 7,941 |
| Other long term liabilities | 1,054 | 1,902 |
| Deferred tax liabilities | 1,620 | 1,610 |
| 11,078 | 13,478 | |
| SHORT TERM LIABILITIES | ||
| Lease obligations | 2,858 | 2,973 |
| Short term debt and bank liabilities | 900 | 900 |
| Provisions | 58 | 433 |
| Trade creditors and other liabilities | 29,543 | 28,869 |
| Income tax to be paid | 209 | 196 |
| 33,568 | 33,371 | |
| 75,578 | 74,010 |

| (amounts in € x 1,000) | ||
|---|---|---|
| ------------------------ | -- | -- |
| 2022 | 2021 | |
|---|---|---|
| Revenue from contracts with clients | 117,672 | 106,424 |
| Other income | 704 | - |
| EXPENSES | ||
| Purchase costs of hard- en software | 9,223 | 9,388 |
| Subcontractors | 35,807 | 26,956 |
| Personnel costs | 48,156 | 47,162 |
| Depreciation and amortisation | 5,392 | 5,587 |
| Other operating costs | 12,897 | 10,869 |
| Total expenses | (111,475) | (99,962) |
| Operating result (EBIT) | 6,901 | 6,462 |
| EBITDA | 12,293 | 12,049 |
| Financial expenses | (502) | (465) |
| Total financial expenses | (502) | (465) |
| Result before taxes | 6,399 | 5,997 |
| Taxes | (1,356) | (1,332) |
| Net result | 5,043 | 4,665 |
| Minority interest | 315 | 210 |
| Attributable to shareholders Ctac N.V. | 4,728 | 4,455 |
| Net result | 5,043 | 4,665 |

| 2022 | 2021 | |
|---|---|---|
| Net result (in € x 1,000) | 5,043 | 4,665 |
| Net result from continued operations (in € x 1,000) | 5,043 | 4,665 |
| Net result from continued operations attributable to shareholders Ctac N.V. (in € x 1,000) |
4,728 | 4,455 |
| Number of shares | ||
| Number or ordinary shares outstanding (start-of-year) | 13,637,312 | 13,555,203 |
| Number of ordinary shares outstanding (year-end) | 13,931,648 | 13,637,312 |
| Weighted average number of ordinary shares outstanding | 13,809,008 | 13,603,100 |
| Net result attributable to shareholders Ctac N.V. per weighted average number of ordinary shares outstanding in (in €) |
0.34 | 0.33 |
| Average share price (in €) | 3.85 | 4.04 |
| Potential dilution of ordinary shares | - | 308,737 |
| Number of potential shares outstanding for diluted profit per share | 13,809,008 | 13,911,837 |
| Net result attributable to shareholders Ctac N.V. per share after potential dilution (in €) |
0.34 | 0.32 |

(amounts in € x 1,000)
| 2022 | 2021 | |
|---|---|---|
| Operating result | 6,903 | 6,462 |
| Depreciation | 5,392 | 5,587 |
| Profit from sale of intangible fixed assets | (704) | - |
| Provisions | (375) | (145) |
| Valuation differences long term liabilities | (260) | 192 |
| Changes in working capital | ||
| Inventories | (136) | (11) |
| Receivables | (3,550) | (3,606) |
| Short term debt | 202 | 3,020 |
| Cash flow from operations | 7,472 | 11,499 |
| Interest paid | (501) | (423) |
| Income tax paid | (829) | (1,534) |
| Cash flow from operating activities | 6,142 | 9,542 |
| Acquisitions | (1,317) | (3,345) |
| Payments to minority shareholders | (500) | - |
| Divestments/investments intangible fixed assets | 929 | (601) |
| Investments tangible fixed assets | (817) | (237) |
| Investments fnancial fixed assets | (978) | (149) |
| Cash flow from investment activities | (2,683) | (4,332) |
| Long term debt | (900) | (900) |
| Lease payments | (3,498) | (3,544) |
| Other long term liabilities | 552 | - |
| Paid earn-out obligations | (1,772) | - |
| Dividend payments to shareholders Ctac N.V. | (309) | (746) |
| Dividend payments to minority shareholders | (497) | (168) |
| Cash flow from financing activities | (6,424) | (5,358) |
| Net cash flow | (2,965) | (148) |
| Net balance of cash and cash equivalents as per 1 January | 10,404 | 10,552 |
| Net balance of cash and cash equivalents as per 31 December | 7,439 | 10,404 |
| (2,965) | (148) |

(amounts in € x 1,000)
| 2022 | Issued capital |
Share premium reserve |
Other reserves |
Undistri buted profit |
Attributable to group shareholders Ctac N.V. |
Non controlling interests |
Group equity |
|---|---|---|---|---|---|---|---|
| Balance as per 1 January 2022 | 3,273 | 11,526 | 6,796 | 4,455 | 26,050 | 1,111 | 27,161 |
| Net result financial year | - | - | - | 4,728 | 4,728 | 315 | 5,043 |
| Profit appropriation previous financial year |
- | - | 4,146 | (4,146) | - | - | - |
| Dividend | 71 | (71) | - | (309) | (309) | - | (309) |
| Minority interest | - | - | (742) | - | (742) | (255) | (997) |
| Other changes | - | - | 34 | - | 34 | - | 34 |
| Balance as per 31 December 2022 | 3,344 | 11,455 | 10,234 | 4,728 | 29,761 | 1,171 | 30,932 |
| 2021 | Share | Undistri | Attributable to group |
Non | |||
|---|---|---|---|---|---|---|---|
| Issued capital |
premium reserve |
Other reserves |
buted profit |
shareholders Ctac N.V. |
controlling interests |
Group equity |
|
| Balance as per 1 January 2021 | 3,253 | 11,546 | 4,658 | 3,032 | 22,489 | - | 22,489 |
| Net result financial year | - | - | - | 4,455 | 4,455 | 210 | 4,665 |
| Profit appropriation previous financial year |
- | - | 2,286 | (2,286) | - | - | - |
| Dividend | 20 | (20) | - | (746) | (746) | - | (746) |
| Minority interest | - | - | - | - | - | 921 | 921 |
| Paid to third parties | - | - | (148) | - | (148) | (20) | (168) |
| Balance as per 31 December 2021 | 3,273 | 11,526 | 6,796 | 4,455 | 26,050 | 1,111 | 27,161 |

This press release contains statements that provide forecasts of future results for Ctac N.V. and expresses certain intentions, objectives and ambitions on the basis of current insights. Such forecasts are, of course, not free of risks and, in view of the fact that there is no certainty about future circumstances, there is a certain degree of uncertainty. There is a multitude of factors that may underlie the fact that the actual results and forecasts may differ from those described in this document. Such factors may include: general economic and technical developments, scarcity in the labour market, the pace of internationalisation of the market for IT solutions and consulting activities as well as future acquisitions and/or divestments.

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