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COMPUTERSHARE LIMITED. Investor Presentation 2021

Aug 9, 2021

64696_rns_2021-08-09_9c1b81b1-d42c-4f8f-9bba-89e8ff0016b3.pdf

Investor Presentation

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FY21 FULL YEAR RESULTS PRESENTATION

10 August 2021

Stuart Irving , Chief Executive Officer and President Nick Oldfield , Chief Financial Officer

1

FY21 Results

Strong second half performance, delivered on earnings guidance

Management Revenue

$2.3bn 0.8%

Management Revenue ex MI

$2.2bn 3.6%

Management EBIT ex MI

$336.4m 12.6%

Margin Income (MI)

$104.3m 47.7%

Management EPS[1] 7.3% 52.03 cps vs. Guidance: -8% 0.7%[2]

Final Dividend Per Share (AUD) 23.0 cps Maintained

Notes: All figures in this presentation are presented in USD millions and in constant currency, unless otherwise stated. Reconciliation of statutory to management results can be found on slide 25.

1 Management EPS of 52.03 cps is calculated on a pre-rights issue basis, weighted average number of shares (WANOS) was 540,879,593. FY21 Management EPS down 7.3% vs FY20 Management EPS of 56.12. FY21 Management EPS including rights issue is 50.30 cps. FY20 Management EPS adjusting for the bonus element in the 2021 rights issue is 55.57 cps.

2 FY21 Management EPS revised guidance assumed EPS will be down around 8.0% vs FY20 Management EPS of 56.12. This is a 70 basis point improvement (7.3% v 8.0%).

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2

FY21 Management EPS

Robust operational earnings growth and cost saves with lower margin income

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56.12
13.11 52.03 ~ 51.77
9.68
1.63
1.88
9.38
7.01
0.48
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FY20 Management EPS

Margin income Increased US Mortgage UKAR fixed fee reduction amortisation1 Services reduction foreclosure moratorium

BEAT 2

Cost out program Operational FY21 FY21 savings earnings growth Management EPS Management EPS guidance

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1 Reflects change in the amortisation period for interest rate-sensitive MSRs from 9 to 8 years for US Mortgage Services. 2 Base Erosion and Anti-Abuse Tax for the US.

3

2H21 Management EPS

Operational earnings growth and seasonality drive 2H improvement

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30.26 ~ 30.00
4.97
2.11
0.84
0.85 3.10
21.77
1H21 Management Margin income US BEAT impact 2H Seasonality One off 1H21 add Operational earnings 2H21 Management 2H21 Management
EPS reduction back growth EPS EPS guidance
USD cps
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FY20 Management EPS is 56.12 cents per share in FY20 constant currency. FY21 Management EPS per guidance, is 51.77 cents per share circa down 8%. Final FY21 Management EPS is 52.03 cents per share, down 7.3%.

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  • One off costs reflect non recurring regulatory levy, historical payroll liability and significant doubtful receivable for Class Actions, $15.2m incurred in 1H21.

4

2H21 Summary

Solid growth in Issuer Services and Plans, Bankruptcy and US Mortgage Services subdued, Margin income in line with expectations

Issuer Services revenue growth across all key operating segments

New client wins in Employee Share Plans, together with recovery in trading volumes

Consistent performance in Canadian Corporate Trust

Wells Fargo Corporate Trust Services acquisition announced and integration planning well underway[1]

Higher than expected client balances did not flow through to margin income as rate environment remains subdued

Ongoing foreclosure moratorium and elevated run-off continued to impact US Mortgage Services revenues and profitability

UK Mortgage Services cost out program upgraded, slight delay in delivery of Equatex synergies

Market driven slowdown in 2H Bankruptcy activity

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1 Business to be renamed Computershare Corporate Trust, “CCT” and referred to as this throughout the presentation.

5

FY22 Outlook

Management EPS to be up around 2%, including CCT and rights issue

Guidance

In constant currency, for FY22 we expect:

Margin Income Margin Income Management EBIT
ex MI
Management EBIT
ex MI
Management EPS Management EPS
FY22 Change vs
pcp
FY22 Change vs
pcp
FY22 Change vs
pcp
Legacy CPU 107.0 Flat 350.0 +3.2% 54.7 +4.2%
CCT (assumed 8 months contribution) 38.0 - 1.8 - 4.3 -
Rights Issue impact (5.6) -
Total 145.0 +35.5% 351.8 +3.7% 53.4 +1.8%

CCT earnings accretive on an annualised basis

Key assumptions

  • › Margin Income revenue around $145m including CCT

  • › Equity and interest rate markets remain at current levels / in line with current market expectations. Group tax rate between 26.0% - 28.0%

  • › Earnings skewed towards 2H with full six months CCT contribution and typical seasonal impacts. CCT acquisition targeted to complete October/November 2021

  • › For constant currency comparisons, FY21 average exchange rates are used to translate the FY22 earnings to USD[1]

  • › Weighted average number of shares (WANOS) of 540,879,593 in FY21 and 603,729,336 in FY22

Notes: For comparative purposes FY21 Margin Income is $107.0m , Management EBIT ex Margin Income is $339.1m and Management EPS is 52.46 cents per share all translated at FY21 constant currency. FY21 WANOS excluding rights issue is 540,879,593. Post rights issue, FY21 Management EPS is 50.71 cps assuming a WANOS of 559,519,258. FY22 Management EPS is 53.39 cps assuming a WANOS of 603,729,336.

  • 1 Refer to slide 76 for constant currency conversion rates.

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6

FY22 Management EPS guidance bridge

Management EPS expected to be up around 2% on pcp

CCT earnings accretive on an annualised basis

Legacy CPU EPS growth +4.2%

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0.9 4.3 5.6
52.03 52.46 5.2 6.5 54.7 53.4
FY21 Management FY21 Management Impact of inflation Cost out program Operational FY22 Management CCT Full impact of rights FY22 Management
EPS EPS savings earnings growth EPS issue EPS
(at FY20 fx rates) (at FY21 fx rates) (Legacy CPU)
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Note: EPS breakdown is provided for indicative purposes and forms part of EPS Key Assumptions. In constant currency, Management EPS is to be up around 2% including CCT. This assumes FY21 Management EPS is 52.46 cents per share calculated on a WANOS of 540,879,593. FY22 Management EPS is 53.39 cents per share calculated on a WANOS of 603,729,336. Refer to slide 76 for constant currency conversion rates.

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7

Margin Income

FY21 Margin income in line with expectations

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60.0 140.0
125.2
121.2
116.0
120.0
50.0
99.9
100.0
40.0
83.4
79.0 79.6
74.3 80.0
69.6
66.6
30.0
55.5
60.0
51.5
20.0
40.0
10.0
20.0
15.0 16.3 16.6 16.8 17.3 16.6 21.0 16.1 16.8 17.6 17.6 20.1
0.0 0.0
1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21
Average balances Margin Income (USD m)
USD billion
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Margin Income and Balances translated at Actual fx rates.

8

Margin Income – FY22 Outlook

Group Margin income expected to be around $145m, including CCT

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$50m $57m $8m $30m $58m $87m
0.59% 0.67% 0.27% 0.30% 0.50% 0.47%
90
~77bn
80
70
~60bn
60
Total exposed
50 Assumes CCT cash balances
completion $9bn pre ~37bn
40 October/November recapture of MMF
30 1
~20bn
~17bn ~17bn
20
10
-
1H22 2H22 1H22 2H22 1H22 2H22
Legacy CPU CCT Total Group
Average Balances ($bn)
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CPU - Exposed CPU - Non Exposed CCT - Exposed CCT - Non Exposed CCT - MMF

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Margin
Yield
Income
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*Assume FY22 CCT Exposed and Non Exposed average balance split is in line with 1H20 splits.[1] $20BN is the weighted average for 1H22. Margin income excludes fees paid on money market fund (MMF) balances. The yield reflects the margin income generated from the cash balances only (exposed and non-exposed).

9

Issuer Services

Successfully growing into new Issuer Services markets

Mgmt EBIT ex. MI $227.1m 26.3% Margin: 240bps 24.4%

Revenue breakdown FY21 CC FY20 Actual CC Variance
Register Maintenance* $645.3 $625.1^ +3.2%
Corporate Actions*
Stakeholder Relationship Management
$126.4
$85.5
$93.4
$58.7
+35.3%
+45.7%
Governance Services1
Margin Income
Total revenue
$74.2
$43.8
$975.1
$38.9^
$78.7
$894.7
+90.7%
-44.3%
+9.0%
Mgmt EBITDA $273.9 $260.5 +5.1%
Mgmt EBITDA margin 28.1% 29.1% -100bps
  • Revenue excluding Margin Income

FY21 key priorities

Continue momentum with
client registry wins2
FY18 FY19 FY20 FY21
Registry Global
Net Wins2
293 354 195 277
Expand and cross sell
registered agent services
Units Under Management has grown 14% during the
year, from 112,000 to 127,000 units
Extend our entity
management capability
1,500 new entities under management from FY21
new wins (3,000 total if include acquired Verbatim
portfolio), now operating in 8 different countries.

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Global managed shareholder accounts (millions)

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38.5
38.1
38.0
37.5
37.0
36.7
36.5
36.0
35.5
FY19Q2 FY19Q4 FY20Q2 FY20Q4 FY21Q2 FY21Q4
Steady growth demonstrated since 2019
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1 Previously referred to as “Issuer Services – Other” and includes Registered Agent and Company Secretarial services.

2 Excludes uncontrollable losses (eg Delisting, M&A).

^ Reclassification of $0.7m from Register Maintenance to Governance Services in FY20.

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10

Issuer Services outlook

Growth drivers

  • Increasing regulatory complexity driving stronger corporate focus on governance and compliance

Increasing demand for digitised solutions

Outsourcing facilitates access to better technology, lower cost and a higher quality solution

FY22 outlook FY22 key priorities

Ongoing investment in front office capabilities to leverage over 10k sticky and long standing client relationships across a range of products and services Investment in product innovation to create market leading client and enduser experience

Ongoing momentum in Governance Services revenues

1

Corporate Actions and Stakeholder Relationship Management event based revenues not expected to repeat at same levels

2

  • Drive organic growth in our adjacent market segments to broaden product offering and expand share of wallet: › Registered agent › Private markets

Inflationary cost pressures in operational centres in key markets

3

Organic medium term outlook Revenue ex MI 0-3% p.a. EBIT ex MI 0-5% p.a. EBIT ex MI Improving Margin

  • › Managed Company Secretarial services

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11

Employee Share Plans Strong revenue growth and margin expansion

Mgmt EBIT ex. MI#
$69.0m 68.3%
Margin:
22.6%
790bps
Revenue breakdown FY21 CC FY20 Actual CC Variance
Fee revenue $138.5 $133.2* +4.0%
Transactional revenue $154.2 $133.2* +15.8%
Other revenue $4.0 $11.2 -64.3%
Margin income $11.9 $12.5 - 4.8%
Total revenue $308.5 $290.1 +6.3%
Mgmt EBITDA $78.1 $55.8 +40.0%
Mgmt EBITDA margin 25.3% 19.2% +610bps

FY21 key priorities

Outstanding shares and options under administration

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Continue to win new FY21 growth net
7%
clients new clients
EquatePlus now has >3m
Upgrade to EquatePlus participants on the
platform platform across EMEA and
Australia
Trading behaviors
Trading volume recovery exceeded pre pandemic
levels in the second half
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AuA Shares/Options/Units
300 30
200 20
100 10
0 0
FY18 Q1 FY18 Q2 FY18 Q3 FY18 Q4 FY19 Q1 FY19 Q2 FY19 Q3 FY19 Q4 FY20 Q1 FY20 Q2 FY20 Q3 FY20 Q4 FY21 Q1 FY21 Q2 FY21 Q3 FY21 Q4
AuA ($Bn)
Shares/Options/Units (Bn)
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  • › Outstanding shares/options/units under administration increased 13% YoY to 27bn as the equitization of remuneration trend continues with many corporates issuing equity deeper into the organisations.

FY21 impacted by $5.9m of one-off regulatory costs associated with Brexit transition. Adjusted EBIT ex MI $74.9m +82.7%, margin 24.6%, +990bps.

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*Reclassification of $4.3m from fee revenue to transactional revenue in FY20.

12

Employee Share Plans outlook

Growth drivers

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Equitization of remuneration – issuing more equity as compensation and deeper into organisations Technology solutions and employee access and ease of use Globalisation of workforces and increasingly complex regulation are driving corporates to seek global service partners to provide compliant and consistent solutions

FY22 outlook FY22 key priorities Organic medium term outlook Recent client wins driving Complete roll out of EquatePlus platform improvement in fees ex margin 1 Revenue ex MI 3 - 6% p.a. outside of EMEA income Slight delay in Equatex synergies as Investment in product innovation and EBIT ex MI 4 - 8% p.a. the program expands outside of 2 service excellence to create market Europe leading customer and user experience Continue to drive organic growth and EBIT ex MI Growth in units under administration Improving underpins expected growth in trading 3 penetration at the client level, increasing margin participant numbers and units under revenues administration

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13

Mortgage Services US impacted by pandemic driven headwinds; UK cost out on track

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Mgmt EBIT ex. MI [2]
-$4.2m 112.5%
Margin:
620bps
-0.7%
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Revenue breakdown FY21 CC FY20 Actual CC Variance
US Mortgage Services* $446.4 $414.5 +7.7%
US Mortgage Services Margin Income $3.7 $24.2 -84.7%
UK Mortgage Services $124.6 $196.6 -36.6%
Total revenue $574.8 $635.4 -9.5%
Mgmt EBITDA1 $103.3 $127.3 -18.9%
Mgmt EBITDA margin 18.0% 20.0% -200bps
  • Revenue excluding Margin Income

FY21 key priorities

Growth in Sub-Servicing

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Growth in YoY US capital Increase in capital light +16.8% light revenues sub servicing UPB Expansion of recapture Recaptured UPB $215m capability through 2H Delivery of UK cost out $37.4m cost savings program delivered in FY21

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140.0 800
120.0 700
600
100.0
500
80.0
400
60.0
300
40.0
200
20.0 100
- 0
UPB ($B)
Loan Count (k)
Dec-14 Jun-15 Dec-15 Jun-16 Dec-16 Jun-17 Dec-17 Jun-18 Dec-18 Jun-19 Dec-19 Jun-20 Dec-20 Jun-21
----- End of picture text -----

Sub-servicing UPB ($) Total UPB ($) Sub-servicing Loan Count (#) Total Loan Count (#)

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1 UK Mortgage Services EBITDA loss making ($5.7m) in FY21 and ($6.4m) in FY20. 2 FY21 UK Mortgages EBIT ex MI loss of ($6.7m), US Mortgages EBIT ex Margin Income of $2.4m, margin 0.5%.

14

Mortgage Services outlook

Growth drivers

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Ending of foreclosure moratoriums and withdrawal of Government support packages should lead to special servicing opportunities from 2H onwards Strong levels of market liquidity driving demand for MSR and interest in capital light solutions to leverage CPU MSR co-issue channel Origination levels likely to remain relatively elevated, reflecting ongoing low rate environment, driving stronger demand for outsourced fulfilment and (in the UK) Lender in the Box type solutions

FY22 outlook FY22 key priorities Organic medium term outlook Pipeline of fulfilment clients to be fully Complete implementation of new Loan implemented in the year driving 1 Origination System together with current Revenue ex MI 5 - 10% p.a. revenue growth pipeline of new fulfilment clients Execute and implement capital light EBIT ex MI 5 - 10% p.a. Execution of capital light partnership partnership model to establish strategy to support growth in 2 permanent capital support and help drive servicing portfolio future growth in servicing portfolio EBIT ex MI Improving Margin Ongoing investment in automation and Government restrictions continue to efficiency initiatives across Servicing and 3 impact 1H; 2H recovery Origination functions to lower cost to Return on Improving serve Invested Capital

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15

Business Services

Consistent delivery in Corporate Trust, Bankruptcy & Class Actions subdued in 2H

Mgmt EBIT ex. Margin Income

$20.4m 34.4%

Margin: 510bps 11.5%

Revenue breakdown FY21 CC FY20 Actual CC Variance
Corporate Trust* $54.5 $54.8 -0.5%
Bankruptcy* $64.6 $47.3 +36.6%
Class Actions* $59.2 $85.3 -30.6%
Margin Income $28.8 $56.2 -48.8%
Total revenue $207.1 $243.6 -15.0%
Mgmt EBITDA $51.0 $88.2 -42.2%
Mgmt EBITDA margin 24.6% 36.2% -1,160bps
  • Revenue excluding Margin Income

FY21 key priorities

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FY21 YoY growth in US Expansion in Corporate 35% Corporate Trust Trust US Services mandates

Bankruptcy revenue growth

37% FY21 revenue increase vs FY20

Deliver on global Class Action opportunities

Class Action case wins in Global South Africa, Canada and US

Corporate Trust Canada, positive long-term trends

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Debt under Administration Fee Revenue
2,500 10- year CAGR 3.9% 50,000 10-year CAGR 5.5%
45,000
2,000 40,000
35,000
1,500 30,000
25,000
1,000 20,000
15,000
500 10,000
5,000
- 0
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
$CAN Bn USD '000s
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16

Business Services outlook

Growth drivers

Ongoing growth in debt under administration Timing of withdrawal of Government stimulus key to recovery in bankruptcy volumes Covid related Class Actions activity expected across a range of sectors

FY22 outlook FY22 key priorities Organic medium term outlook Continue to add Canadian Corporate Ongoing growth in Canadian 1 Trust mandates Revenue ex MI 3 - 5% p.a. Corporate Trust Implementation of system In Class Actions, one off expenses enhancements and process automation related to litigation and claims EBIT ex MI 2 - 5% p.a. 2 related efficiency initiatives, to drive settlement will not repeat, improving down cost to serve FY22 operating margins Investment in our front office skills and EBIT ex MI capabilities to ensure we are properly Consistent Bankruptcy revenues start to recover Margin 2H22, not anticipated at same level 3 positioned to execute on the market opportunities as they arise given 1H21 cyclical peak

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17

CCT acquisition update

Separation readiness activities in full flight

  • › Transaction to complete October / November 2021

Transaction update

  • › Key regulatory approvals received

  • › Business to be renamed CCT

  • › Frank Madonna, Computershare Global Head of Operations, new CEO of CCT

  • › Close and Separation Readiness activities well progressed across employee, facilities, systems and mandate transfer

Integration and Synergies

  • › Computershare has undertaken virtual and in-person townhalls with CCT staff, positive reaction received and good momentum towards integration

  • › Synergy realisation plan unchanged from transaction announcement

  • › Integration work undertaken to date continues to validate transition cost plan › CCT business continues to perform in line with expectations during closing period

Financial update

  • › CCT will report as a separate division, Business Services to remain as is, incorporating existing Canadian Corporate Trust business during the integration period.

  • › Guidance disclosed separately, slide 6

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18

FY21 Management results summary

d mar in ex nsion offset mar in income decline Strong operating result an g pa by g

FY21 Actual
(at FY20 CC)
FY20 Actual Variance FY21 Actual
Total revenue ex Margin Income $2,215.8
Margin Income $107.0
Total revenue $2,322.8
Operatingcosts $1,695.0
Share of net profit/(loss) of associates and jv $0.4
EBITDA $628.2
Depreciation $75.0
$107.1
Amortisation
EBIT $440.7
$498.0
-11.5%
$446.1
EBIT ex Margin Income1 $336.4
$298.7
+12.6%
$339.1
EBIT ex Margin Income margin (%)
Interest expense
15.6%
14.3%
+130bps
$53.6
$66.3
-19.2%
$387.1
$431.7
-10.3%
$105.4
$127.8
-17.5%
$281.4
$303.8
-7.4%
52.03
56.12
-7.3%
75.9%
77.7%
-180bps
16.0%
19.5%
-350bps
10.7%
12.2%
-150bps
23.0
23.0
Maintained
15.3%
$54.9
Profit Before Tax $391.2
Income tax expense $107.2
Management NPAT $283.7
Management EPS (cents)2 52.46
Recurring Revenue
ROE3
ROIC4
Final Dividend Per Share (cents)

Notes:[1] FY21 results include $9.9m of one off costs.[2 ] Calculated on a pre-rights issue basis on a WANOS of 540,879,593 for FY21 and 541,420,844 for FY20.[3] Return of Equity = rolling 12 month Mgmt. 19 NPAT/rolling ave. Total Equity[4] Return on Invested Capital (ROIC) = (Management EBITDA less depreciation & amortisation less income tax expense) /(net debt + total equity)

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Operating expense analysis

Disciplined cost out programs reduce BAU opex 6.5%

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1,635.1 1,642.6
371.8 BAU Opex -6.5% 410.4
32.4
50.2 33.3 9.6
0.6 8.0
1,263.3
1,232.2
1,181.3
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FY20 total Less FY20 cost FY20 operating UK Mortgage Cost out Underlying FY BAU cost Acquisitions Investment in Net one off FY21 operating Add FY21 cost FY21 total operating costs of sales expenses Services asset program savings inflation base Growth2 costs 3 expenses of sales operating costs migration 1 program

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1 Reflects the IT costs incurred as part of the migration to a single platform. 2 Increased costs to add capacity and support expansion in Corporate Actions, Stakeholder Management Relationship, Company Secretarial Services, Bankruptcy and US Mortgage Services.[3 ] Net one off costs, $9.9m incurred in FY21.

20

Cost out programs – FY21

Expanded cost out opportunity

Benefit realisation Benefit realisation (cumulative) (cumulative)
$M
Activity
Total cost
savings
estimates
FY17 FY18 FY19 FY20 FY21 FY21
change vs.
last
FY22E FY23E FY24E Stage Total
change vs.
last
disclosure2 disclosure2
Stage 1 Total 25 - 30 7.8 14.0 21.8 28.1 28.1 0.0m 28.1 28.1 28.1 COMPLETE
Stage 2 Total 60 - 70 5.9 35.4 54.1 62.9 64.3 (0.5m) 66.7 66.7 66.7 ►0.0m
Stage 3 Total 40 - 70 4.3 15.5 35.6 (2.7m) 45.6 57.9 66.2 ▲10.0m
Total estimate 125 - 170 13.7 49.4 80.1 106.5 128.0 (3.2m) 140.4 152.7 161.0 10.0m
Equatex synergies 40 7.2 12.6 (1.7m) 24.0 40.0 40.0 ▲10.0m
UK Mortgage Services1 75 16.6 54.1 8.4m 75.0 75.0 75.0 ▲10.0m
Total cost savings 240-285 13.7 49.4 80.1 130.3 194.7 3.5m 239.4 267.7 276.0 30.0m
Cost to achieve
(post tax)3
20.5 13.4 25.7 34.5* 52.1 22.1m 40-45 15-20 2-5 15.0m
  • › UK Mortgage Services cost out program progressing well, target upgraded from $65m to $75m.

  • › Equatex synergies still on track with cumulative benefits of $40m now expected. This includes synergies expected from the rest of the world as they upgrade to EquatePlus. Compared to last disclosure, there are some shifts in timing of initiatives into FY22 and FY23.

  • › Benefits associated with a new ERP platform implementation have been included in Stage 3 target savings from FY23 onwards.

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Notes:[1] This does not include the GBP27.0m of IT costs that ceased post migration to single platform[2 ] Last disclosure at 1H21 and included cumulative benefits up to FY23[3 ] Costs to achieve are not cumulative and now includes Equatex acquisition related expenses (from FY19). * Previous disclosure excluded $5.1m of related workforce reductions.

21

Cash flow and leverage

Leverage ratio of 1.07x, expected to peak in FY22 post CCT acquisition and then organically repair

Cashflow Waterfall

Net Debt / EBITDA[1] (x)

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16.3
375.3
99.0
21.8
260.0
24.6
172.8
40.8
Net operating Capex MSR Free cash flow Acquistions MSR Dividends Net cash flow
cash flow Maintenance Investment
(ex SLS
advances)
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2.25x
Leverage
1.93x
target 1.84x
range
1.75x
1.07x
FY19 FY20 FY21
1,241.4 1,244.9 673.7 [^]
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Net Debt (USD M)
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1 Excludes non-recourse SLS Advance debt.

  • Net cash payments for MSR purchases of $123.6m in FY21. Net MSR investment exceeds amortisation expense by $24.6m. Adjusting for the proceeds of an MSR transaction which completed in the first week of FY22 July, net MSR investment for the year would have been in line with the amortisation expense.

The low FY21 leverage ratio of 1.07x includes proceeds of rights issue intended to be deployed on the CCT acquisition in FY22.[^] $620.2m of gross proceeds received for rights issue.

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22

Conclusions

FY21 Management EPS delivered in line with upgraded guidance

  • › Strong 2H performance, 39% increase in earnings compared to 1H21

  • › Key operating businesses are performing well - Management Revenue ex. Margin Income up 3.6%, EBIT ex. MI Margin up 130 basis points

  • › Cyclical business benefited from higher activity levels and stronger equity markets

FY21 expected to mark the bottom of the earnings cycle

  • › EPS down 7.3% for FY21

  • › Record low interest rates impacted MI

  • › Government restrictions on foreclosure and elevated refinancing in US Mortgage Services continued to impact revenue and profitability

Earnings growth in FY22

  • › FY22 Management EPS up c.2%, reflects 4% organic growth in legacy Computershare, accretive annualised contribution from CCT and accounting for the rights issue

  • › MI expected to be $145m in FY22, including balances from CCT

  • › Upgraded cost saves mitigate US wage inflation. Expect reduced performance from cyclical and event based businesses: Corporate Actions, Stakeholder Relationship Management and Bankruptcy

Executing our strategy to build high quality businesses with scale, strong recurring revenues, greater leverage to positive growth trends and increased optionality

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23

APPENDICES

Statutory results

Management Revenue, EBITDA and EBIT analysis Operating cost analysis FY21 Management NPAT analysis Management EPS – AUD equivalent Effective tax rate Dividend history and franking Cash Flow analysis Balance Sheet Key financial ratios Debt facility maturity profile CAPEX versus depreciation Technology costs Financial performance by half year at actual FX rates FY21 Computershare at a glance Recurring revenue Register Maintenance and Employee Share Plans Mortgage Services Management revenue by region Client balances Exchange rates

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24

Statutory results

FY21 FY20 Vs FY20 (pcp) Vs FY20 (pcp)
Total Revenues $2,334.1m $2,281.2m +2.3%
Total Expenses $2,064.3m $1,957.1m +5.5%
Statutory Net Profit (post NCI) $189.0m $232.7m -18.8%
Earnings per share (post NCI) 33.77 cents 42.55 cents* -20.6%
Reconciliation of Statutory Revenue to Management Results FY21
Total Revenue per statutory results $2,334.1m
Management Adjustments
Gain on Disposal of the Group's shareholding in Euroclear Holding SA/NV
($11.2)
Total Management Adjustments ($11.2)
Total Revenue per Management Results $2,322.8m
  • › Management results are used, along with other measures, to assess operating business performance. The Company believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance.

  • › Management adjustments are made on the same basis as in prior years.

  • › Non-cash management adjustments include significant amortisation of identified intangible assets from businesses acquired in recent years, which will recur in subsequent years, asset disposals and other one-off charges.

Reconciliation of Statutory NPAT to Management Results FY21
Net profit after tax per statutory results $189.0m
Management Adjustments (after tax)
Amortisation $42.7
Acquisitions and Disposals $24.5
Other $27.5
Total Management Adjustments $94.8
Net Profit after tax per Management Results $283.7m
  • › Cash adjustments are predominantly expenditure on acquisition-related and other restructures and will cease once the relevant acquisition integrations and restructures are complete.

  • › A full description of all management adjustments is included on slide 26.

  • › The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards.

*Earnings per share is restated by adjusting the weighted average number of ordinary shares in order to incorporate the bonus element in the 2021 rights issue, as per AASB 133.

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25

Management adjustment items Appendix 4E note 3

Amortisation

  • › Customer relationships and most of other intangible assets that are recognised on business combinations or major asset acquisitions are amortised over their useful life in the statutory results but excluded from management earnings. The amortisation of these intangibles in the year ended 30 June 2021 was $42.7 million. Amortisation of mortgage servicing rights, certain acquired software as well as intangibles purchased outside of business combinations is included as a charge against management earnings.

Acquisitions and disposals

  • › $22.9 million of expenses were incurred for the ongoing integration of Equatex including rollout of the acquired software. Acquisition related expenses were incurred for the acquisition of Wells Fargo of $9.0 million, including a $5.6 million foreign exchange loss on derivatives used to fix the amount of USD needed to fund the acquisition from the AUD equity issue. Additionally, costs in the sum of $1.7 million were incurred for redundancies associated with delivering synergies from other recent acquisitions, Corporate Creations and Verbatim.

  • › Disposal of the Group's shareholding in Euroclear Holding SA/NV resulted in a gain of $9.1 million.

Other

  • › Costs of $29.2 million were incurred in the current reporting period in respect of major restructuring programmes spanning several years. $22.1 million of these costs related to UK mortgage services including the costs associated with workforce reductions and a property rationalisation programme. $2.5m was related to the Global Operations transformation and $2.8m was incurred on other property rationalisation across the Group.

  • › A $3.2 million gain arose from a reversal of a provisional tax liability associated with a previously identified business issue that has now been resolved.

  • › Revaluation of derivatives that have not received hedge designation or the ineffective portion of derivatives in hedge relationships is taken to profit or loss in the statutory results. The impact in the current reporting period was a loss of $1.6 million.

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26

Management revenue bridge

Increased operating revenue from Issuer Services, Plans and Bankruptcy

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----- Start of picture text -----

2,450
2,400
40.3 9.0
22.6 10.0
2,350 2.6
115.2
95.1 2,322.8
2,300
60.8
2,281.2
2,250 2,262.0
2,200
2,150
FY20 Mgt Issuer Services Mortgage Plans & Business CCS and Corporate & Margin Income FY21 @ CC Mgt FX FY21 Mgt
Revenue Services & Voucher Services Utilities Technology Revenue Revenue
Property Rental Services
Services
USD M
----- End of picture text -----

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27

Management revenue by business stream

Revenues down 0.8%, +3.6% excluding Margin Income

FY21 Rev
@ CC
FY21 MI
@ CC
FY21 Rev
ex MI @
CC
FY20
Rev
FY20
MI
FY20 Rev
ex MI
Rev CC
Variance
Rev ex MI
CC
Variance
Issuer Services 975.1 43.8 931.3 894.7 78.7 816.1 +9.0% +14.1%
Mortgage Services & Property Rental Services 599.5 27.8 571.8 665.1 53.1 612.0 -9.9% -6.6%
Employee Share Plans & Voucher Services 319.8 4.0 315.9 304.6 11.4 293.2 +5.0% +7.7%
Business Services 207.1 28.8 178.3 243.6 56.2 187.4 -15.0% -4.9%
Communication Services & Utilities 158.8 - 158.8 168.8 - 168.8 -5.9% -5.9%
Corporate & Technology 1.7 - 1.7 4.2 - 4.2 -59.5% -59.5%
Total Group 2,262.0 104.3 2,157.7 2,281.2 199.4 2,081.8 -0.8% +3.6%

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28

Revenue excluding Margin Income at actual FX rates

Revenue breakdown 1H21 Actual 2H21 Actual FY21 Actual 1H20 Actual 2H20 Actual FY20 Actual
Register Maintenance* 306.4 357.5 663.9 300.9 324.2 625.1^
Corporate Actions* 66.4 63.0 129.4 48.5 44.9 93.4
Stakeholder Relationship Management* 35.5 51.2 86.7 18.1 40.6 58.7
Governance Services* 34.6 40.4 75.0 12.4 26.5 38.9^
Margin Income 22.1 22.1 44.2 44.4 34.3 78.7
Total Issuer Services Revenue 465.0 534.3 999.3 424.3 470.4 894.7
US Mortgage Services* 213.1 233.3 446.4 209.4 205.1 414.5
US Mortgage Services Margin Income 2.1 1.6 3.7 17.9 6.3 24.2
UK Mortgage Services 68.7 63.8 132.5 101.6 95.0 196.6
Total Mortgage Services Revenue 283.9 298.7 582.6 328.9 306.5 635.4
Corporate Trust* 25.8 30.4 56.3 24.2 30.6 54.8
Bankruptcy* 41.3 23.4 64.6 18.5 28.8 47.3
Class Actions* 31.6 28.3 59.9 45.3 40.0 85.3
Margin Income 15.7 13.7 29.4 32.9 23.3 56.2
Total Business Services Revenue 114.4 95.8 210.2 120.8 122.8 243.6

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  • Revenue excluding Margin Income.

^ Reclassification of $0.7m from Register Maintenance to Governance Services in FY20.

29

EBITDA by business stream

EBITDA ex Margin Income $515.5m, up 15.3%

FY21
EBITDA
@ CC
FY20
EBITDA
CC
Variance
FY21 @
CC Op.
Margin
FY20 Op.
Margin
FY21
EBITDA
ex MI @
CC
FY20
EBITDA
ex MI
Ex MI
CC
Variance
FY21 ex
MI @ CC
Op.
Margin
FY20 ex
MI Op.
Margin
Issuer Services 273.9 260.5 +5.1% 28.1% 29.1% 230.0 181.8 +26.5% 24.7% 22.3%
Mortgage Services & Property
Rental Services
114.5 141.2 -18.9% 19.1% 21.2% 86.7 88.1 -1.6% 15.2% 14.4%
Employee Share Plans & Voucher
Services
86.3 65.7 +31.4% 27.0% 21.6% 82.3 54.4 +51.3% 26.1% 18.5%
Business Services 51.0 88.2 -42.2% 24.6% 36.2% 22.3 31.9 -30.1% 12.5% 17.0%
Communication Services &
Utilities
29.6 30.8 -3.9% 18.6% 18.3% 29.6 30.8 -3.9% 18.6% 18.3%
Corporate & Technology 64.5 60.0 +7.5% n/a n/a 64.5 60.0 +7.5% n/a n/a
Total Group 619.8 646.4 -4.1% 27.4% 28.3% 515.5 447.0 +15.3% 23.9% 21.5%

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30

EBIT by business stream

EBIT ex Margin Income $336.4m, up 12.6%

FY21
EBIT @
CC
FY20
EBIT
CC
Variance
FY21 @
CC Op.
Margin
FY20 Op.
Margin
FY21
EBIT ex
MI @
CC
FY20
EBIT ex
MI
Ex MI
CC
Variance
FY21 ex
MI @ CC
Op.
Margin
FY20 ex
MI Op.
Margin
Issuer Services 270.9 258.5 4.8% 27.8% 28.9% 227.1 179.8 26.3% 24.4% 22.0%
Mortgage Services & Property
Rental Services
9.8 70.4 -86.1% 1.6% 10.6% -18.0 17.3 -204.0% -3.1% 2.8%
Employee Share Plans & Voucher
Services
81.1 62.1 30.6% 25.3% 20.4% 77.1 50.8 51.8% 24.4% 17.3%
Business Services 49.2 87.3 -43.6% 23.7% 35.8% 20.4 31.1 -34.4% 11.5% 16.6%
Communication Services &
Utilities
25.1 27.4 -8.4% 15.8% 16.3% 25.1 27.4 -8.4% 15.8% 16.3%
Corporate & Technology 4.7 -7.7 161.0% n/a n/a 4.7 -7.7 161.0% n/a n/a
Total Group 440.7 498.0 -11.5% 19.5% 21.8% 336.4 298.7 12.6% 15.6% 14.3%

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31

Revenue, EBITDA and EBIT by business stream at actual FX rates

FY21 FY21 FY21 FY21 FY21 FY20 FY20 FY20 FY20 FY20
REV EBITDA EBITDA
MARGIN
%
EBIT EBIT
Margin %
REV EBITDA EBITDA
MARGIN
%
EBIT EBIT
Margin
%
Issuer Services 999.3 279.3 28.0% 276.2 27.6% 894.7 260.5 29.1% 258.5 28.9%
Mortgage Services & Property
Rental Services
609.0 114.8 18.9% 10.0 1.6% 665.1 141.2 21.2% 70.4 10.6%
Employee Share Plans &
Voucher Services
333.0 87.6 26.3% 82.1 24.6% 304.6 65.7 21.6% 62.1 20.4%
Business Services 210.2 52.9 25.2% 51.1 24.3% 243.6 88.2 36.2% 87.3 35.8%
Communication Services &
Utilities
169.7 30.8 18.1% 26.0 15.3% 168.8 30.8 18.3% 27.4 16.3%
Corporate & Technology 1.7 62.8 n/a 0.7 44.3% 4.2 60.0 n/a -7.7 n/a
Total Group 2,322.8 628.2 27.0% 446.1 19.2% 2,281.2 646.4 28.3% 498.0 21.8%

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32

Management revenue and EBITDA at actual FX rates

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----- Start of picture text -----

Revenue by Region EBITDA by Region
2,500.0 2,356.6 800.0
2,322.8
2,281.2
195.2 180.2 674.9
185.8 700.0
646.4
628.2
2,000.0 85.8
600.0 87.0
83.1
1,137.2 500.0
1,197.0
1,500.0 1,172.0
400.0 366.2
386.1 342.7
1,000.0 104.4 300.0
87.5 100.9
18.6
580.3 470.0 200.0 18.4
527.0
500.0 10.9
136.2 89.4
93.1
119.1 161.3 100.0
112.5
71.1
43.3 45.1
220.4 196.4 213.4
0.0 0.0 24.7 24.1 23.7
FY19 FY20 FY21 FY19 FY20 FY21
Australia & NZ Asia UCIA Continental Europe USA Canada Australia & NZ Asia UCIA Continental Europe USA Canada
USD millions USD millions
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33

Management EBIT excluding the impact of Margin Income and FX movements increased by 13.0% in FY21 versus pcp

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----- Start of picture text -----

371.6
350.3 347.5
339.1
326.0
316.5
300.2
286.2
218.3
FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21
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Note: Management EBIT translated at FY21 average rates and excludes Margin Income.

34

Operating cost analysis

6.5% BAU operating expense reduction

FY21 @ CC FY20 CC Variance FY21
Cost of Sales $410.4 $371.8 +10.4% $422.4
Personnel $1004.4 $1,004.3 +0.0% $1,036.6
Fixed/Perm $970.4 $956.2 +1.5% $1,001.5
Variable/Temp $34.1 $48.1 -29.1% $35.1
Occupancy $29.9 $32.7 -8.6% $31.3
Other Direct $110.6 $118.3 -6.5% $114.4
Computer/External Technology $87.3 $107.9 -19.1% $90.3
Total Operating Expenses $1,232.2 $1,263.3 -2.5% $1,272.5
Total Operating Costs $1,642.6 $1,635.1 +0.5% $1,695.0

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Notes: Refer to slide 45 for Technology costs at actual FX rates. Computer/External technology includes hardware, software licenses, network and voice costs, 3[rd] party vendor fees and data centre costs. Acquisitions: Corporate Creations (February 20) and Verbatim (July 20).

35

FY21 Management NPAT analysis

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----- Start of picture text -----

400
350
37.7
300
95.1 0.1 2.3
303.8
22.4 281.4 283.7
250 12.7
200
150
100
50
0
FY20 NPAT Mgt EBIT Margin Income Interest Tax Non-controlling FY21 @ CC NPAT FX FY21 NPAT
(ex MI) interest
USD M
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36

Management EPS – AUD Equivalent

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----- Start of picture text -----

160 1
0.9139
140 0.8389
0.7758
0.7521 0.7427 0.8
0.7273 0.7177
120
0.6716
100
0.6
97.87
80
83.56
81.69
75.74
71.31 72.35 0.4
68.28
60 65.92
40
0.2
20
0 0
FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21
Exchange rate
Cents per share
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AUD/USD average exchange rate

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37

Effective tax rate

Statutory and management (at actual FX rates)

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----- Start of picture text -----

35%
30%
30.0%
29.6%
28.2%
27.4%
25% 26.5%
20%
20.7%
15%
10%
5%
0%
FY19 FY20 FY21
Statutory Management
Tax Rate %
----- End of picture text -----

  • › The Group’s statutory effective tax rate has increased from 28.2% in FY20 to 30.0% in FY21

› The Group’s management effective tax rate has decreased from 29.6% in FY20 to 27.4% in FY21. This is primarily due to lower US Base Erosion and Antiabuse Tax (BEAT) and favourable profit mix with proportionately more profits arising in countries with lower tax rates.

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38

Dividend history and franking

2H21 payout ratio of 59.1% and FY21 of 67.4%

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----- Start of picture text -----

25.0
23 23 23 23 23
20.0 21 21
19 19
17 17
15.0 16 16
15 15
14
10.0
5.0
0.0
1H14 2H14 1H15 2H15 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21
Dividend (AU cents)
Franking (%)
1H14 2H14 1H15 2H15 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21
20% 20% 20% 25% 100% 20% 30% 0% 0% 100% 30% 30% 30% 30% 100% 60%
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39

Cash flow summary at actual FX rates Free cash flows, $260.1m, down 48.6%

FY21 Actual FY20 Actual
Net operating receipts and payments
Net interest and dividends
Income taxes paid
Net operating cash flowsexcludingSLS advances
Cash outlay on business capital expenditure
Net cash outlay on MSR purchases – Maintenance1
$543.6
$688.1
($75.3)
($50.4)
($92.9)
($43.3)
$375.4
$594.4
($16.3)
($24.0)
($99.0)
($64.5)
Free cash flowexcluding SLS advances $260.1 $505.9
SLS advance funding requirements2
Cash flow post SLS advance funding2
Investing cash flows
Net cash outlay on MSR purchases – Investments1
Acquisitions (net of cash acquired)
Disposal of Euroclear Holding SA/NV
Other
Net operating and investing cash flows
($27.5)
($29.3)
$232.6
$476.6
($24.6)
($120.5)
($21.8)
($159.1)
$12.1
-
$2.3
$4.2
($32.0)
($275.4)
$200.6
$201.2

1 Maintenance MSR capex assumed to be equivalent to the amortisation charge for the period. FY21 reflects a change in the amortisation period for interest rate-sensitive MSRs from 9 to 8 years for US Mortgage Services.

2 Net operating and financing cash flows.

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40

Balance sheet

Levera e ratio below tar et ran e 1.75x – g g g 2.25x due to rights issue

Jun-21 Jun-20 Variance
Current Assets $1,718.7 $1,432.0 +20.0%
Non Current Assets $3,533.2 $3,557.8 -0.7%
Total Assets $5,251.9 $4,989.7 +5.3%
Current Liabilities $995.7 $1,024.6 -2.8%
Non Current Liabilities $1,976.6 $2,374.8 -16.8%
Total Liabilities $2,972.3 $3,399.4 -12.6%
Total Equity $2,279.6 $1,590.3 +43.3%
Net debt1 $673.7 $1,244.9 -45.9%
Net debt to EBITDA ratio1 1.07 1.93 -0.86 times
ROE2 16.0% 19.5% -350bps
ROIC3 10.7% 12.2% -150bps

1 Excluding non-recourse SLS Advance debt.

2 Return on equity (ROE) = rolling 12 month Mgt NPAT/rolling 12 mth avg Total Equity.

3 Return on invested capital (ROIC) = (Mgt EBITDA less depreciation & amortisation less income tax expense)/(net debt + total equity).

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41

Key financial ratios

Jun-21
USD m
Jun-20
USD m
Variance
Interest Bearing Liabilities including SLS advance debt $1,710.0 $2,029.8 -15.8%
Less Cash ($816.8) ($597.3) +36.7%
Net Debt including non-recourse SLS advance debt $893.2 $1,432.5 -37.6%
Net debt excluding non-recourse SLS advance debt $673.7 $1,244.9 -45.9%
Management EBITDA $628.2 $646.4 -2.8%
Net Financial Indebtedness to EBITDA 1.42 times 2.22 times Down 0.79 times
Net Financial Indebtedness to EBITDA1 1.07 times 1.93 times Down 0.86 times

Net Financial Indebtedness to EBITDA

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----- Start of picture text -----

EBITDA Interest Coverage Net Financial Indebtedness to EBITDA
12.0x 2.50x
11.5x
2.00x 2.19x 2.22x
11.5x
11.0x 1.93x
1.84x
1.50x
10.5x
1.42x
10.0x
10.1x 1.00x
1.07x
9.5x 9.7x
0.50x
9.0x
8.5x 0.00x
FY19 FY20 FY21 FY19 FY20 FY21
Net debt to EBITDA ratio Net debt (excl. non-recourse SLS Advance debt) to EBITDA ratio
Times Times
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1 Excludes non-recourse SLS advance debt

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42

Debt maturity profile

0
100
200
300
400
500
600
700
800
900
1000
USD Million
Maturity Dates
USD million
Maturity Dates
USD million
Debt
Drawn
Committed
Debt
Facilities
Bank
Debt
Facilities
Private
Placement
Facilities
SLS
Advance
Facilities
FY22
Aug-21
774 1250 1250
220.0
220.0
99.6
117.0
423.7
-
-
100.0
401.3
550.0
Feb-22
Mar-22
Jun-22
FY23
Dec-22
Mar-23
Apr-23
FY24
Jul-23
Feb-24
Jun-24
FY26
Nov-25
FY29
Nov-28
.
220.0
22.2
117.0
423.7
220.0
200.0
350.0
.
220.0
100.0
50.0
225.0
375.0
450.0
50.0
220.0
500.0
200.0
350.0
100.0
375.0
450.0
50.0
500.0
220.0
220.0
200.0
350.0
.
50.0
225.0
TOTAL $1,630.2 $2,865.0 $1,475.0 $990.0 $400.0
200.0
FY22
FY23
FY24


USPP SLS non-recourse advance facilities drawn Syndicated debt drawn

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Note: Average debt facility maturity is 2.7 years as at 30-Jun-21.

43

Capital expenditure versus depreciation at actual FX rates

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----- Start of picture text -----

60 57.2 77.5 80.0
75.0
1.2
70.0
50 12.3
60.0
40 6.6
50.0
30 37.5 26.8 27.0 40.0
1.1 1.3
3.3
5.1 30.0
20 4.1
37.1 3.8
20.0
10
18.3
16.8 10.0
0 0.0
FY19 FY20 FY21
Information Technology Communication Services Facilities Occupancy Other Depreciation
Capex USD millions Depreciation USD millions
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44 Impact of IFRS16 included from FY20.

Technology costs at actual FX rates

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----- Start of picture text -----

400 14.0%
12.5%
350 11.5%
11.3% 12.0%
300 286.1
265.6 268.2 10.0%
14.8
10.0 13.1
250
55.9
42.2
8.0%
87.9
200
6.0%
116.3 112.2
150
95.4
4.0%
100
2.0%
50 99.2 100.7
72.3
0 0.0%
FY19 FY20 FY21
Development Infrastructure Maintenance Admin Technology costs as a % of revenue
Technology costs as a % of revenue
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45 Technology costs include personnel, occupancy and other direct costs attributable to technology services.

Financial erformance b half ear at actual FX rates p y y

2H21 1H21 2H20 1H20 2H19 1H19 2H18 1H18 2H17 1H17 2H16 1H16 2H15 1H15
Total Management Revenue $1,220.3
$1,102.5
$1,156.9
$1,124.3
$1,228.7
$1,127.8
$1,173.1
$1,127.8
$1,110.8
$1,003.2
$1,035.5
$938.7
$1,016.5
$959.5
Operating Costs $869.9
$825.1
$847.3
$787.8
$885.2
$795.4
$843.4
$835.2
$811.6
$762.3
$744.5
$695.7
$720.7
$699.0
Management EBITDA $350.5 $277.7 $309.8 $336.6 $343.5 $331.4 $329.3 $293.4 $299.5 $241.3 $290.3 $242.3 $294.8 $259.3
EBITDA Margin % 28.7%
25.2%
26.8%
29.9%
28.0%
29.4%
28.1%
26.0%
27.0%
24.1%
28.0%
25.8%
29.0%
27.0%
Management Profit
Before Tax
$228.0
$163.1
$202.0
$229.7
$264.6
$258.8
$260.3
$232.2
$239.6
$187.6
$235.0
$192.2
$244.2
$211.1
Management NPAT $165.9 $117.9 $146.8 $157.0 $191.5 $189.9 $177.9 $166.8 $156.7 $140.6 $159.7 $143.8 $172.1 $160.6
Management EPS
(US cents)
28.92 21.79 27.16 28.96 35.27 34.97 32.76 30.62 28.67 25.74 29.11 25.98 30.94 28.88
Management EPS
(AU cents)
37.83 30.44 41.21 42.35 49.84 48.03 42.31 39.38 38.22 34.13 39.78 35.96 39.28 32.03
Statutory EPS
(US cents)
20.36 13.41 19.97 23.00 28.80 47.77 23.74 31.43 21.28 27.48 13.33 15.22 24.82 2.79
Net operating cash
flows^
Days Sales Outstanding
Dividend (AU cents)
Franking (%)
Net debt to EBITDA*
$251.3
$124.1
$344.1
$250.3
$235.0
$176.6
$253.7
$199.3
$247.0
$173.3
$214.5
$158.5
$247.3
$169.4
53
57
58
61
60
65
59
57
60
56
56
53
48
46
23
23
23
23
23
21
21
19
19
17
17
16
16
15
60%
100%
30%
30%
30%
30%
100%
0%
0%
30%
20%
100%
25%
20%
1.07
2.24
1.93
1.97
1.84
1.88
1.33
1.58
1.60
1.91
2.12
2.06
1.86
2.10

^ Excluding SLS advances

  • Ratio excluding non-recourse SLS Advance debt and lease liabilities (the latter effective from 1H20)

Notable acquisitions: Olympia Finance Group Inc (7[th] Oct 13), Registrar and Transfer Company (1[st] May 14), Homeloan Management Limited (17[th] Nov 14), Valiant (1[st] May 15), Gilardi & Co. LLC (28[th] Aug 15), SyncBASE Inc (1[st] Feb 16), Capital Markets Cooperative LLC (29[th] Apr 16), Equatex Group Holding AG (9[th] Nov 18), LenderLive Financial Services, LLC (31[st] Dec 18), Corporate Creations (28[th] February 20), Verbatim LLC (1[st] July 20).

Notable divestments: Highland Insurance (27[th] Jun 14), Pepper (30[th] Jun 14), ConnectNow (30[th] Jun 15), Closed Joint Stock Company "Computershare Registrar" and Computershare LLC Russia (16[th] Jul 15), VEM Aktienbank AG (31[st] Jul 15), INVeSHARE (16[th] Sep 16), Karvy – 50% interest (17[th] Nov 18)

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46

FY21 Computershare at a glance

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----- Start of picture text -----

Management revenue @ CC Management EBITDA @ CC
CEU
CEU ANZ 3% ANZ
4% 8% UCIA 3% [Asia]
Asia
UCIA 14% 11%
7%
20%
Canada
Canada $2,262.0m 13% $619.8m
8%
USA USA
53% 56%
Communication
Corporate & Technology
Services & Corporate & Technology
10%
Utilities 0% Communication
7% Services &
Utilities
Business 5%
Services
9%
Issuer Services
Business Issuer Services
43%
Services 44%
Employee 8%
Share Plans &
Vouchers $2,262.0m Mortgage $619.8m
14% Services & Employee Mortgage
Services &
Property Share Plans &
Rental Vouchers Property
Rental
Services 14%
Services
27%
19%
By geography
By business stream
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47

High quality core industrial drives consistent operating performance EBIT margin 19.2% - driven by reduction in margin income of $92m from FY20 to FY21

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----- Start of picture text -----

4,000 30%
3,500
25%
3,000
19.2%
20%
2,500 2,301 2,357 2,281 2,323
2,114
2,025 2,023
1,976 1,974
2,000 1,819 542 15%
529 509 560
465
506 454 474
567
1,500
546
10%
1,000
Recurring revenues
down 180bps, 5%
75.9% of Group
500
total
1,273 1,458 1,517 1,522 1,500 1,649 1,772 1,815 1,772 1,762
0 0%
FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21
Recurring Non recurring EBIT Margin
%
USD M
EBIT margin
Total Revenue
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  • Based on 10 year average at actual FX rates.

48

Global Register Maintenance and Employee Share Plans revenue

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Registry Maintenance @ CC Employee Share Plans @ CC
Margin Oth Rev
Holder/Broker Income 4%
paid 1%
28%
Issuer paid
69%
$666.0m $308.5m Fee
45%
Transaction
Margin
50%
income
3%
Oth Rev
Holder/Broker Margin 4%
paid Income
28% 4%
Issuer paid
66%
$663.0m $290.1m Fee
46%
Margin Transaction
income 46%
6%
FY21 @ CC
FY20
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2 Employee Share Plans: Reclassification of $4.3m from fee revenue to transactional revenue in FY20.

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1 Registry Maintenance: Reclassification of $0.7m from Register Maintenance to Governance Services in FY20.

49

Financial snapshot – US Mortgage Services

FY21 revenue composition

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Base
Other
Servicing
service fees
Fees
35%
46%
$450.1m
Servicing
Margin
related fees
Income
18%
1%
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  • Base servicing fees, $209.5m, -2.2%

  • • Margin Income $3.7m, -84.5%

  • • Servicing related fees $79.2m, +68.7%

  • Other services fees $157.7m, +2.5%

Jun-21 Jun-20 Annual Report reference
Net Loan Servicing Advances $119.0 $88.8
Note 16 Loan servicing advances

Note 14 Borrowings

Loan servicing advances

SLS non-recourse lendingfacility
Net MSR intangible asset $512.9 $458.2
Note 9 Intangible assets

Note 25 Mortgage servicingrelated liabilities

Mortgage servicing rights

Mortgage servicingrelated liabilities
Investment in SPVs $30.3 $35.6
Note 13 Financial assets and liabilities at fair value through
profit or loss

Investment in structured entities
Other intangible assets1 $67.5 $70.2
Note 9 Intangible assets

Goodwill; Other
Total invested capital $729.6 $652.8
Net cash payments for MSR purchases $123.6 $185.0
Cashflow statement

Investing cash flow - Payments for intangible assets
including MSRs
MSR amortisation $99.0 $64.5
Note 3 Expenses


Total Amortisation(net)

1 Other intangibles are largely goodwill and acquired client lists related to acquisitions.

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50

US and UK Mortgage Services – UPB and number of loans US Mortgage Services UPB down 5.7% ($111.9bn v $118.5bn)

Performing Performing Non-performing Non-performing
At 30 Jun 21 At 30 Jun 20 At 30 Jun 21 At 30 Jun 20
Fully-Owned $31.3bn $31.5bn $7.8bn $9.2bn
MSRs1 152K Loans 131K Loans 62K Loans 85K Loans
Mortgage Servicing U.S. Part-Owned
MSRs2
Subservicing3
Total US UPB
Excess strip deals
$13.1bn
71K Loans
$35.5bn
212K Loans
$79.9bn
Excess strip deals
$20.2bn
103K Loans
$27.8bn
163K Loans
$79.4bn
SPV deals
$15.8bn
87K Loans
$8.4bn
78K Loans
$32.0bn
SPV deals
$19.9bn
104K Loans
$10.0bn
110K Loans
$39.1bn
U.K. Fee for
Service3,4
£40.4bn
286k Loans
£44.5bn
339K Loans
£3.5bn
26K Loans
£4.5bn
33K Loans

1 CPU owns the MSR outright

  • 2 CPU has sold part of the MSR to a third party investor

  • 3 Servicing performed on a contractual basis

4 UK includes bureau UPB value, but excludes the number of bureau loans

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51

Mortgage Services Revenue and EBIT at actual FX rates

1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21
US Mortgage Services revenue $143.4
$162.7
$159.4
$201.3
$227.3
$211.4
$215.2
$234.9
UK Mortgage Services revenue $122.1
$132.9
$128.0
$127.1
$101.6
$95.0
$68.7
$63.8
Total Mortgage Services revenue $265.4 $295.6 $287.4 $328.5 $328.9 $306.5 $283.9 $298.7
Total Mortgage Services EBIT $39.2 $47.4 $36.5 $49.7 $41.3 $16.6 ($0.6m) ($0.3m)
EBIT Margin % 14.8%
16.0%
12.7%
15.1%
12.6%
5.4%
-0.2%
-0.1%

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EBIT Margin
14.8% 16.0% 15.1%
12.7% 12.6%
5.4%
-0.2% -0.1%
1H18 2H18 1H19 2H19 1H20 2H20 1H21 2H21
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52

Mortgage services key terms

Performing servicing: Servicing of a mortgage which is less than 30 days delinquent. Typically loans that meet the criteria of the Government Sponsored Entities e.g. “Fannie Mae”, “Freddie Mac”.

Non-performing servicing: Servicing of a mortgage that is over 30 days delinquent up to management of the foreclosure process. Typically, non-performing servicing is performed over loans that are part of a securitization arrangement.

Mortgage servicing rights: Intangible assets representing an ownership right to service the mortgage for a fee for the life of the mortgage. The owner of the MSR can either service the loan itself or appoint a sub-servicer to do so.

Servicing advances: The owner of the MSR is required to fund various obligations required to protect a mortgage if the borrower is unable to do so. Advances receive a priority in any liquidation and are often financed in standalone non-recourse servicing advance facilities.

Part owned MSRs

  • › An Excess Strip Sale refers to the sale of a stream of cash flows associated with the servicing fee on a performing MSR. The seller of the servicing strip has the ability to service the mortgage.

  • › An SPV deal refers to the sale of the rights to the MSR and associated servicing advances into an SPV. CPU typically takes a 20% equity stake in the SPV and performs all servicing on the loans via a sub-servicing fee for service relationship.

US mortgage services – revenue definitions

Base fees – Fees received for base servicing activities

  • › Fees are generally assessed in bps for owned or structured deals, while subservicing is usually paid as a $ fee

  • › Subservicing fees vary by loan delinquency or category

  • Margin Income Interest received on mortgagor funds prior to distribution

Servicing related fees – Additional fees received from servicing a loan

  • › Loss mitigation fees e.g. for loan modifications

  • › Ancillary Fees e.g. late fees

Other service fees

  • › Includes valuation, real estate disposition services, loan fulfilment services and CMC Coop Services

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53

FY21 Management revenue at actual FX rates

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----- Start of picture text -----

600
521.8
500
450.1
400
300
188.0
200
158.8
117.2
129.3
116.5
104.6
100 80.5 83.0
71.6
58.8 56.8
44.8
38.9
31.4
19.4
13.3 10.7 9.3 7.7 8.7
0.0 0.0 1.5 0.0 0.1 0.0
0
Issuer Services Mortgage Services & Employee Share Plans & Business Services Communication Services & Corporate & Technology
Property Rental Services Voucher Services Utilities
ANZ Asia UCIA CEU USA Canada
USD M
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54

FY21 Management revenue at actual FX rates Issuer Services breakdown

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----- Start of picture text -----

400
345.6
350
300
250
200
150
95.8
100
65.5 66.3 62.9 59.9
56.1 55.4 54.4 53.3
50
18.6 14.7 11.7 1.8 5.8 16.2 0.9 0.3 8.2 3.4 2.4
0
Register Maintenance Corporate Actions Stakeholder Relationship Management Governance Services
ANZ Asia UCIA CEU USA Canada
USD M
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55

Australia

Management revenue: AUD million

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----- Start of picture text -----

FY19 FY20 FY21
294.5 279.7 273.6
160.0
143.6
136.8
140.0 134.5
120.0
100.0
80.0
60.0
40.0
20.0
-
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Issuer Services

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----- Start of picture text -----

131.7
121.8
111.7
20.1 19.5 18.3
Employee Share Plans & Voucher Services Communication Services & Utilities
FY19 FY20 FY21
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5.9
3.8
0.1
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Corporate & Technology
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56

Australia – Issuer Services

Management revenue: AUD million

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FY19 FY20 FY21
136.8 134.5 143.6
140.0
116.7
120.0
106.3 105.8
100.0
80.0
60.0
40.0
27.0
25.3
23.3
20.0
1.4 2.2 2.4 2.1 1.2 1.2
-
Register Maintenance Corporate Actions Stakeholder Relationship Management Governance Services
FY19 FY20 FY21
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57

Hong Kong

Management revenue: HKD million

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FY19 FY20 FY21
742.5 848.5 1,246.6
1,000.0
903.7
900.0
800.0
700.0
600.2
600.0
521.2
500.0
400.0
342.9
300.0
248.4
221.0
200.0
100.0
0.2 -0.1 0.1
-
Issuer Services Employee Share Plans & Voucher Services Corporate & Technology
-100.0
FY19 FY20 FY21
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58

Hong Kong – Issuer Services Management revenue: HKD million

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FY19 FY20 FY21
521.2 600.2 903.7
500.0
450.0 435.1
421.1 421.5
410.5
400.0
350.0
300.0
250.0
200.0
149.7
150.0
100.0 84.2
45.0
50.0 26.5 28.5
- 0.9 2.0
-
Register Maintenance Corporate Actions Stakeholder Relationship Management Governance Services
FY19 FY20 FY21
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59

India (including Issuer Services breakdown) Management revenue: INR million

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FY19 FY20 FY21
- -
1,608.6
1,400.0 400.0
365.8
1,170.9 350.0
1,200.0
300.0
1,000.0
250.0
800.0
200.0
600.0
150.0
437.7
400.0
100.0
72.0
200.0
50.0
- -
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Issuer Services

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----- Start of picture text -----

Business Services
FY19 FY20 FY21
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Register Maintenance
FY19 FY20 FY21
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Corporate Actions

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Disposal of Karvy – 50% interest (17th Nov 18)

60

USA

Management revenue: USD million

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FY19 FY20 FY21
1,137.2 1,175.5 1,197.0
600.0
531.3
521.8
496.2
500.0
450.1
438.7
400.0
360.7
300.0
200.0
143.7 144.8
129.3
100.0
60.3 57.0 56.8
40.1 38.7 38.9
0.9 0.1 0.1
-
Issuer Services Mortgage Services & Property Employee Share Plans & Business Services Communication Services & Corporate & Technology
Rental Services Voucher Services Utilities
FY19 FY20 FY21
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61

USA – Issuer Services

Management revenue: USD million

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FY19 FY20 FY21
531.3 496.2 521.8
400.0
374.0
361.0
345.6
350.0
300.0
250.0
200.0
150.0
100.0
50.0
-
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Register Maintenance

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93.5
68.1
62.9
53.3
49.1
39.2
Corporate Actions Stakeholder Relationship Management
FY19 FY20 FY21
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59.9
27.9
14.8
Governance Services
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62

Canada

Mana ement revenue: CAD million g

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FY19 FY20 FY21
258.7 249.0 232.8
140.0
120.0 116.0
113.3
106.2
104.0
99.8
100.0
92.5
80.0
60.0
40.0
27.2
25.3 25.1
20.0
9.1 10.4 11.3
0.2 0.1 0.0
-
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Issuer Services

Employee Share Plans & Voucher Services

Business Services

Communication Services & Utilities

Corporate & Technology

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FY19 FY20 FY21
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63

Canada – Issuer Services

Management revenue: CAD million

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FY19 FY20 FY21
106.2 99.8 104.0
90.0
85.7
80.0 77.2
75.3
70.0
60.0
50.0
40.0
30.0 26.0
21.6
20.0
15.1
10.0
2.9 2.9 3.1
-
Register Maintenance Corporate Actions Governance Services
FY19 FY20 FY21
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64

UK, Channel Islands & Equatex

Management revenue: GBP million

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FY19 FY20 FY21
423.1 386.8 322.8 Mortgage
Services Plans including
FY19: 196.9m Equatex
250.0 FY20: 156.0m FY19: 107.5m
FY21: 98.9m FY20: 125.8m
220.2 FY21: 128.8m
Vouchers
200.0 FY19: 14.5m
179.6 FY20: 11.5m
FY21: 9.0m
150.0
137.3 137.7
122.0
118.5
100.0
58.6
52.3 52.7
50.0
14.2
11.3
6.9 5.0 5.3 5.8 3.1 1.1 1.1
0.0
Issuer Services Mortgage Services & Property Employee Share Plans & Business Services Communication Services & Corporate & Technology
Rental Services Voucher Services Utilities
FY19 FY20 FY21
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65

UK and Channel Islands – Issuer Services Management revenue: GBP million

FY19 FY20 FY21
58.6 52.3 52.7

5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0

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15.0
10.0
5.0
-
----- End of picture text -----

Register Maintenance

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7.7
7.2
5.8
4.9 5.0 5.3
Corporate Actions Stakeholder Relationship Management
FY19 FY20 FY21
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Stakeholder Relationship Management

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5.6
4.9 4.6
Governance Services
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66

South Africa

Management revenue: RAND million

FY19 FY20 FY21 0.5 0.5
0.1
282.0 267.7 228.4
-
50.0
100.0
150.0
200.0
250.0
300.0
Issuer Services
Employee Share Plans & Voucher Services
FY19
FY20
FY21
Corporate & Technology

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67

South Africa – Issuer Services

Mana ement revenue: RAND million g

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FY19 FY20 FY21
267.0 262.8 224.3
250.0
231.1
198.8
200.0 193.4
150.0
100.0
53.9
50.0
25.3 22.8
10.0 10.0 7.9
0.5 0.0 0.2
-
Register Maintenance Corporate Actions Stakeholder Relationship Management Governance Services
FY19 FY20 FY21
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Note: Includes reclassification of Register Maintenance to Governance Services

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68

Germany

Management revenue: EUR million

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----- Start of picture text -----

FY19 FY20 FY21
46.0 45.5 46.2
35.0
30.0
25.0
20.0 19.0
15.9
15.0
13.3
10.0
5.0
-
Issuer Services
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----- Start of picture text -----

30.6
26.0 26.4
3.9
1.6
0.8
Employee Share Plans & Voucher Services Communication Services & Utilities
FY19 FY20 FY21
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0.1 0.1 0.0
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Corporate & Technology

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69

Germany – Issuer Services

Management revenue: EUR million

FY19 FY20 FY21
15.9 13.3 19.0
-
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
20.0
Register Maintenance
Governance Services
FY19
FY20
FY21

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70

Breakdown of average client balances for FY21

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USD 18.8bn
Total balances
USD 13.6bn
Exposed balances
USD 3.1bn USD 10.5bn
Hedged balances Non-hedged balances
USD 9.5bn
USD 3.0bn USD 0.1bn
Non-hedged
Fixed Rate Deposits Fixed Rate Swaps
balances
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USD 5.2bn
Non-exposed balances
USD 10.5bn
Non-hedged balances
USD 9.5bn USD 1.0bn
Non-hedged Natural hedge
balances floating rate debt
Immediate impact from rate changes
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Lagged impact from rate changes

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71

Exposed and non-exposed FY21 and FY20 average balances by business

Business Activity FY21 Balances (USD billions) (USD billions) Margin Income
(USD millions)
Business Activity FY20 Balances (USD billions) (USD billions) Margin Income
(USD millions)
Exposed Non-exposed Exposed Non-exposed
Register Maintenance 2.7 0.2 20.9 Register Maintenance 2.2 0.7 37.9
Corporate Actions 2.2 2.1 23.3 Corporate Actions 1.6 1.8 40.7
Issuer Services 4.9 2.3 44.2 Issuer Services 3.8 2.5 78.7
Employee Share
Plans & Vouchers
1.3 0.1 4.2 Employee Share
Plans & Vouchers
1.3 0.2 11.4
Business Services 3.0 2.9 29.4 Business Services 2.4 3.2 56.2
Mortgage Services & Mortgage Services &
Property Rental 4.4 0.0 29.3 Property Rental 3.8 0.0 53.1
Services Services
Totals 13.6bn 5.2bn 107.0m Totals 11.4bn 5.8bn 199.4m
18.8bn 17.2bn
Margin Income $94.8m $12.2m Margin Income $176.3m $23.1m
Average
annualised yield
0.70% 0.23% Average
annualised yield
1.55% 0.40%

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Translated at actual FX rates

72

Breakdown of FY21 average exposed balances by currency USD exposed balances continue to be the largest component

Average exposed balances hedged

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AUD
Average exposed balances prior to hedging 1% CAD
15%
USD
Other 29%
AUD
4%
3%
CAD USD 3.1bn
14%
(USD 13.6bn x 23%)
USD 13.6bn GBP
55%
(USD 18.8bn x 72%)
USD
GBP
51% 28% Average exposed balances un-hedged
AUD
Other
4%
4%
CAD
14%
USD 10.5bn
GBP
(USD 13.6bn x 77%)
20%
USD
58%
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73 Average balances during FY21

Profile of our swap and fixed rate deposit book

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As at 30 June 2021
3,500
Fixed rate deposits Swaps
3,000
2,500
2,000
1,500
1,000
500
0
Jul-21 Jul-22 Jul-23 Jul-24 Jul-25
As at 30 June 2020
3,500
Fixed rate deposits Swaps
3,000
2,500
2,000
1,500
1,000
500
0
Jul-20 Jul-21 Jul-22 Jul-23 Jul-24
USD million
USD million
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Profile of floating rate deposits

As at 30 June 2021

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4,000
3,000
2,000
1,000
0
Jul-21 Jul-22 Jul-23 Jul-24 Jul-25
As at 30 June 2020
4,000
3,000
2,000
1,000
0
Jul-20 Jul-21 Jul-22 Jul-23 Jul-24
USD million
USD million
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Exchange rates

Currency FY21 1H21 FY20 1H20 FY19 1H19
USD 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
AUD 1.3464 1.3971 1.4889 1.4623 1.3933 1.3734
HKD 7.7550 7.7504 7.7999 7.8321 7.8405 7.8371
NZD 1.4428 1.4975 1.5683 1.5504 1.4874 1.4893
INR 73.7286 74.2471 71.9578 70.4405 70.4260 70.6855
CAD 1.2921 1.3315 1.3391 1.3203 1.3252 1.3117
GBP 0.7461 0.7711 0.7931 0.7993 0.7716 0.7707
EUR 0.8397 0.8529 0.9030 0.8999 0.8746 0.8645
RAND 15.5863 16.5396 15.5385 14.7507 14.1190 14.0136
RUB 75.0158 75.2164 66.6767 64.2928 65.5333 65.1752
AED 3.6730 3.6730 3.6729 3.6729 3.6729 3.6729
DKK 6.2480 6.3501 6.7424 6.7192 6.5256 6.4466
SEK 8.6095 8.8445 9.6389 9.6044 9.1332 8.9924
CHF 0.9109 0.9174 0.9782 0.9888 0.9937 0.9870

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76

Important notice

Summary information

  • This announcement contains summary information about Computershare and its activities current as at the date of this announcement.

  • This announcement is for information purposes only and is not a prospectus or product disclosure statement, financial product or investment advice or a recommendation to acquire Computershare’s shares or other securities. It has been prepared without taking into account the objectives, financial situation or needs of a particular investor or a potential investor. Before making an investment decision, a prospective investor should consider the appropriateness of this information having regard to his or her own objectives, financial situation and needs and seek specialist professional advice.

Financial data

  • Management results are used, along with other measures, to assess operating business performance. The company believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance.

  • Management adjustments are made on the same basis as in prior years.

  • The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards.

  • All amounts are in United States dollars, unless otherwise stated.

Past performance

  • Computershare’s past performance, including past share price performance and financial information given in this announcement is given for illustrative purposes only and does not give an indication or guarantee of future performance.

Future performance and forward-looking statements

  • This announcement may contain forward-looking statements regarding Computershare’s intent, belief or current expectations with respect to Computershare’s business and operations, market conditions, results of operations and financial condition, specific provisions and risk management practices.

  • When used in this announcement, the words ‘may’, ‘will’, ‘expect’, ‘intend’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘continue’, ‘should’, ‘could’, ‘objectives’, ‘outlook’, ‘guidance’ and similar expressions, are intended to identify forward-looking statements. Indications of, and guidance on, plans, strategies, management objectives, sales, future earnings and financial performance are also forward-looking statements.

  • Forward-looking statements are provided as a general guide only and should not be relied upon as a guarantee of future performance. They involve known and unknown risks, uncertainties, contingencies, assumptions and other important factors that are outside the control of Computershare.

  • Actual results, performance or achievements may differ materially from those expressed or implied in such statements and any projections and assumptions on which these statements are based. Computershare makes no representation or undertaking that it will update or revise such statements.

Disclaimer

  • No representation or warranty, expressed or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in this announcement. To the maximum extent permitted by law, none of Computershare or its related bodies corporate, or their respective directors, employees or agents, nor any other person accepts liability for any loss arising from the use of this announcement or its contents or otherwise arising in connection with it, including, without limitation, any liability from fault or negligence.

Not intended for foreign recipients

  • No part of this announcement is intended for recipients outside Australia. Accordingly, recipients represent and warrant that they are able to receive this announcement without contravention of any applicable legal or regulatory restrictions in the jurisdiction in which they reside or conduct business.

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