Skip to main content

AI assistant

Sign in to chat with this filing

The assistant answers questions, extracts KPIs, and summarises risk factors directly from the filing text.

COMPUTERSHARE LIMITED. Annual Report 2021

Dec 13, 2021

64696_rns_2021-12-13_0b5fe37b-8569-47d6-a0c0-31ca12efa182.pdf

Annual Report

Open in viewer

Opens in your device viewer

==> picture [119 x 24] intentionally omitted <==

MARKET ANNOUNCEMENT

Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia

Date: 14 December 2021
To: Australian Stock Exchange
Subject: Financial Disclosure Review and Investor Conference Call

Computershare Limited (ASX:CPU) has today released a presentation to the ASX which includes new financial disclosures of historical performance.

The presentation also includes financial information previously released to ASX, presented in a new, easier to use format.

Computershare’s CEO Stuart Irving said, “This pack is the next step in our commitment to continuously improve our financial reporting. Our goals are to provide investors with greater transparency on Computershare’s performance, and to make it easier for analysts to model future returns.

We recently upgraded the presentation of our business summary at the front of the results pack. We have now turned our attention to improving the transparency and user friendliness of the more detailed financial disclosures in the appendix.

We have increased the level of disclosure and have included all previous released information in easier to interpret tables. No historical results have been restated.

The information is also available for download via the Company’s website: www.computershare.com/corporate

We appreciate the feedback we have received in the review process to produce this new pack, and we look forward to presenting the highlights of the presentation on the investor conference call tomorrow morning.

Computershare management will be holding a conference call for investors at 10.00am on Wednesday, 15[th] December 2021, Australian Eastern Standard Time. A recording of the call will be available on the Investor Relations page of Computershare’s website after the call.

Telephone conference details:

  • Participants must pre-register for the call using the link below

• You will be provided with the dial in number, the Passcode, and your unique access PIN following registration • Pre-Registration Link - https://kapara.rdbk.com.au/landers/812d71.html

For further information contact:

Michael Brown Investor Relations Ph +61 (0) 400 24 8080 [email protected]

This announcement was authorised to be given to the ASX by the Group CEO.

For more information, visit www.computershare.com

DECEMBER 2021 FINANCIAL DISCLOSURE REVIEW

==> picture [720 x 58] intentionally omitted <==

Making Computershare more transparent and easier to model

  • › Computershare is providing more transparency on its financial results to help investors gain a better understanding of historical performance and to make it easier to model future returns.

  • › Over the following slides, we are providing new financial disclosures for FY19, FY20 and FY21, and we are presenting previously disclosed data in a more accessible format.

  • › New information includes business segment P&L’s, currency breakdown of forward-looking fixed rate deposits and swaps and floating rate deposit balances and Margin Income sensitivity analysis. Information that was previously provided in a bar chart has been reformatted into a table. This includes country revenue and client balance data.

  • › We have maintained all previously provided information, and no historical numbers have been changed or restated from previous results.

  • › The level and detail of financial disclosure in this presentation will remain consistent in future updates, with the exception of the forward-looking margin income disclosure which will be updated in February.

  • › All the data included in this presentation is available to download in excel format from the Company’s website.

  • › This presentation does not include a trading update or updates to guidance (intact). 1H FY22 results are expected to be released on 9[th ] February 2022.

==> picture [90 x 18] intentionally omitted <==

2

Table of Contents

Contents What’s changed Slide
reference
Constant currencyanalysis 4-5
The below slides are translated at Actual fx rates
Key Financial Indicators Inclusion of dividend payout ratio, Operating cash to EBITDA conversion ratio andweighted
average number of shares
7-8
Computershare Profit and Loss Management to StatutoryP&L reconciliationprovided 9
GroupsummarybyBusiness Segment 10-12
Business Segment Profit and Loss - New disclosure
- Summary of principal activities for each Business Segment
- FY21 IFRS16 impact to EBITDA and Depreciation
13-18
Employee Share Plans Profit and Loss 19
UK and US Mortgage Services Profit and Loss UKAR fixed fee contribution disclosure 20-23
Regional and Country split of Revenue Country revenue data has been condensed into the one slide in a table format. This provides the
USD and local currency breakdown. Equatex has been split out further by country and revenue
contribution from Switzerland has been disclosed separately
24-25
Revenue, EBITDA and EBIT byRegion New EBIT by Region disclosure 26
Revenue excludingacquisitions and disposals Revenue contribution from acquisitions and disposals 27
Statutoryresults and management adjustments 28-29
Other expenditure 30
Margin Income - Balance DATA has been transposed into table format
- Breakdown of Margin Income and Yields: Exposed hedged/non-hedged
- Conversion of forward looking fixed rate deposits and swaps and floating rate deposit balances into
table format,currency breakdown provided (new)
- Sensitivity analysis(new)
31-35
Debt FacilityMaturityProfile Revised format 36
Balance Sheet and Cash Flow 37-38
Exchange Rates and Disclaimer 39-40
Note: New disclosures have been highlighted in bold font.

==> picture [90 x 18] intentionally omitted <==

3

FY21 Management results – constant currency and actual rates

USD M At CC At Actual fx
Total Revenue ex MI 2,157.7 2,215.8
Margin Income 104.3 107.0
Total Management Revenue 2,262.0 2,322.8
Operating expenditure 1,642.6 1,695.0
Share of net profit/(loss) of associates and jv 0.4 0.4
Management EBITDA 619.8 628.2
Depreciation 72.5 75.0
Amortisation 106.6 107.1
Depreciation & Amortisation 179.1 182.2
Management EBIT 440.7 446.1
Management EBIT ex MI 336.4 339.1
Management EBIT Margin 19% 19%
Management EBIT ex MI Margin 16% 15%
Interest Expense 53.6 54.9
Management PBT 387.1 391.2
Management Income Tax Expense 105.4 107.2
OEI -0.2 -0.2
Management NPAT 281.4 283.7
Management EPS excluding rights issue (cps) 52.03 52.46
Management EPS (cps) 50.30 50.71

==> picture [340 x 96] intentionally omitted <==

----- Start of picture text -----

Revenue Margin Income
At CC At Actual fx At CC At Actual fx
Issuer Services 975.1 999.3 43.8 44.2
Mortgage Services & Property Rental Services 599.5 609.0 27.8 29.3
Employee Share Plans & Voucher Services 319.8 333.0 4.0 4.2
Business Services 207.1 210.2 28.8 29.4
Communication Services & Utilities 158.8 169.7 0.0 0.0
Corporate & Technology 1.7 1.7 0.0 0.0
Computershare Corporate Trust 0.0 0.0 0.0 0.0
Total 2,262.0 2,322.8 104.3 107.0
----- End of picture text -----

EBITDA EBITDA EBIT EBIT
At CC
At Actual fx
At CC
At Actual fx
Issuer Services 273.9 279.3 270.9 276.2
Mortgage Services & PropertyRental Services 114.5 114.8 9.8 10.0
Employee Share Plans & Voucher Services 86.3 87.6 81.1 82.1
Business Services 51.0 52.9 49.2 51.1
Communication Services & Utilities 29.6 30.8 25.1 26.0
Corporate & Technology 64.5 62.8 4.7 0.7
Computershare Corporate Trust 0.0 0.0 0.0 0.0
Total 619.8 628.2 440.7 446.1

CC = Constant Currency. FY21 numbers have been translated to USD at FY20 average fx rates.

==> picture [90 x 18] intentionally omitted <==

4

Revenue, Margin Income, EBITDA and EBIT – constant currency

Revenue 1H20
2H20
1H21
2H21
424.3
470.4
459.8
515.3
343.9
321.3
294.8
304.7
148.8
155.8
139.0
180.8
120.8
122.8
114.6
92.5
83.1
85.7
78.7
80.1
3.3
0.9
0.9
0.8
0.0
0.0
0.0
0.0
1,124.3
1,156.9
1,087.8
1,174.2
1H20
2H20
1H21
2H21
44.4
34.3
22.1
21.7
32.3
20.8
15.0
12.8
6.4
5.0
2.2
1.8
32.9
23.4
15.8
13.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
116.0
83.4
55.2
49.3
1H20
2H20
1H21
2H21
129.2
131.3
126.7
147.2
82.1
59.1
53.4
61.1
31.8
33.9
23.8
62.5
41.7
46.5
29.6
21.4
14.0
16.8
10.7
18.9
37.8
22.1
32.3
32.2
0.0
0.0
0.0
0.0
336.6
309.7
276.5
343.3
1H20
2H20
1H21
2H21
127.7
130.8
125.0
145.9
46.8
23.6
5.1
4.7
29.2
32.9
21.2
59.9
41.2
46.1
28.7
20.5
12.2
15.2
8.4
16.7
8.8
-16.4
1.9
2.8
0.0
0.0
0.0
0.0
265.9
232.2
190.3
250.5
1H20
2H20
1H21
2H21
424.3
470.4
459.8
515.3
343.9
321.3
294.8
304.7
148.8
155.8
139.0
180.8
120.8
122.8
114.6
92.5
83.1
85.7
78.7
80.1
3.3
0.9
0.9
0.8
0.0
0.0
0.0
0.0
1,124.3
1,156.9
1,087.8
1,174.2
1H20
2H20
1H21
2H21
44.4
34.3
22.1
21.7
32.3
20.8
15.0
12.8
6.4
5.0
2.2
1.8
32.9
23.4
15.8
13.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
116.0
83.4
55.2
49.3
1H20
2H20
1H21
2H21
129.2
131.3
126.7
147.2
82.1
59.1
53.4
61.1
31.8
33.9
23.8
62.5
41.7
46.5
29.6
21.4
14.0
16.8
10.7
18.9
37.8
22.1
32.3
32.2
0.0
0.0
0.0
0.0
336.6
309.7
276.5
343.3
1H20
2H20
1H21
2H21
127.7
130.8
125.0
145.9
46.8
23.6
5.1
4.7
29.2
32.9
21.2
59.9
41.2
46.1
28.7
20.5
12.2
15.2
8.4
16.7
8.8
-16.4
1.9
2.8
0.0
0.0
0.0
0.0
265.9
232.2
190.3
250.5
1H20
2H20
1H21
2H21
424.3
470.4
459.8
515.3
343.9
321.3
294.8
304.7
148.8
155.8
139.0
180.8
120.8
122.8
114.6
92.5
83.1
85.7
78.7
80.1
3.3
0.9
0.9
0.8
0.0
0.0
0.0
0.0
1,124.3
1,156.9
1,087.8
1,174.2
1H20
2H20
1H21
2H21
44.4
34.3
22.1
21.7
32.3
20.8
15.0
12.8
6.4
5.0
2.2
1.8
32.9
23.4
15.8
13.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
116.0
83.4
55.2
49.3
1H20
2H20
1H21
2H21
129.2
131.3
126.7
147.2
82.1
59.1
53.4
61.1
31.8
33.9
23.8
62.5
41.7
46.5
29.6
21.4
14.0
16.8
10.7
18.9
37.8
22.1
32.3
32.2
0.0
0.0
0.0
0.0
336.6
309.7
276.5
343.3
1H20
2H20
1H21
2H21
127.7
130.8
125.0
145.9
46.8
23.6
5.1
4.7
29.2
32.9
21.2
59.9
41.2
46.1
28.7
20.5
12.2
15.2
8.4
16.7
8.8
-16.4
1.9
2.8
0.0
0.0
0.0
0.0
265.9
232.2
190.3
250.5
1H20
2H20
1H21
2H21
424.3
470.4
459.8
515.3
343.9
321.3
294.8
304.7
148.8
155.8
139.0
180.8
120.8
122.8
114.6
92.5
83.1
85.7
78.7
80.1
3.3
0.9
0.9
0.8
0.0
0.0
0.0
0.0
1,124.3
1,156.9
1,087.8
1,174.2
1H20
2H20
1H21
2H21
44.4
34.3
22.1
21.7
32.3
20.8
15.0
12.8
6.4
5.0
2.2
1.8
32.9
23.4
15.8
13.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
116.0
83.4
55.2
49.3
1H20
2H20
1H21
2H21
129.2
131.3
126.7
147.2
82.1
59.1
53.4
61.1
31.8
33.9
23.8
62.5
41.7
46.5
29.6
21.4
14.0
16.8
10.7
18.9
37.8
22.1
32.3
32.2
0.0
0.0
0.0
0.0
336.6
309.7
276.5
343.3
1H20
2H20
1H21
2H21
127.7
130.8
125.0
145.9
46.8
23.6
5.1
4.7
29.2
32.9
21.2
59.9
41.2
46.1
28.7
20.5
12.2
15.2
8.4
16.7
8.8
-16.4
1.9
2.8
0.0
0.0
0.0
0.0
265.9
232.2
190.3
250.5
FY20 FY21
975.1
599.5
319.8
207.1
158.8
1.7
0.0
2,262.0
FY21
43.8
27.8
4.0
28.8
0.0
0.0
0.0
104.3
FY21
273.9
114.5
86.3
51.0
29.6
64.5
0.0
619.8
FY21
270.9
9.8
81.1
49.2
25.1
4.7
0.0
440.7
FY21 v 20
Issuer Services 424.3 470.4 459.8 515.3 894.7 975.1 9.0%
Mortgage Services & PropertyRental Services 343.9 321.3 294.8 304.7 665.1 599.5 -9.9%
Employee Share Plans & Voucher Services 148.8 155.8 139.0 180.8 304.6 319.8 5.0%
Business Services 120.8 122.8 114.6 92.5 243.6 207.1 -15.0%
Communication Services & Utilities 83.1 85.7 78.7 80.1 168.8 158.8 -5.9%
Corporate & Technology 3.3 0.9 0.9 0.8 4.2 1.7 -59.5%
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0%
Total Revenue 1,124.3 1,156.9 1,087.8 1,174.2 2,281.2 2,262.0 -0.8%
Margin Income
FY20 FY21 v 20
Issuer Services 44.4 34.3 22.1 21.7 78.7 43.8 -44.3%
Mortgage Services & PropertyRental Services 32.3 20.8 15.0 12.8 53.1 27.8 -47.6%
Employee Share Plans & Voucher Services 6.4 5.0 2.2 1.8 11.4 4.0 -64.9%
Business Services 32.9 23.4 15.8 13.0 56.2 28.8 -48.8%
Communication Services & Utilities 0.0 0.0 0.0 0.0 0.0 0.0 0.0%
Corporate & Technology 0.0 -0.0 0.0 0.0 0.0 0.0 0.0%
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0%
Total Margin Income 116.0 83.4 55.2 49.3 199.4 104.3 -47.7%
EBITDA
FY20 FY21 v 20
Issuer Services 129.2 131.3 126.7 147.2 260.5 273.9 5.1%
Mortgage Services & PropertyRental Services 82.1 59.1 53.4 61.1 141.2 114.5 -18.9%
Employee Share Plans & Voucher Services 31.8 33.9 23.8 62.5 65.7 86.3 31.4%
Business Services 41.7 46.5 29.6 21.4 88.2 51.0 -42.2%
Communication Services & Utilities 14.0 16.8 10.7 18.9 30.8 29.6 -3.9%
Corporate & Technology 37.8 22.1 32.3 32.2 60.0 64.5 7.5%
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0%
Total EBITDA 336.6 309.7 276.5 343.3 646.4 619.8 -4.1%
EBIT
FY20 FY21 v 20
Issuer Services 127.7 130.8 125.0 145.9 258.5 270.9 4.8%
Mortgage Services & PropertyRental Services 46.8 23.6 5.1 4.7 70.4 9.8 -86.1%
Employee Share Plans & Voucher Services 29.2 32.9 21.2 59.9 62.1 81.1 30.6%
Business Services 41.2 46.1 28.7 20.5 87.3 49.2 -43.6%
Communication Services & Utilities 12.2 15.2 8.4 16.7 27.4 25.1 -8.4%
Corporate & Technology 8.8 -16.4 1.9 2.8 -7.7 4.7 161.0%
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0%
Total EBIT 265.9 232.2 190.3 250.5 498.0 440.7 -11.5%

==> picture [164 x 322] intentionally omitted <==

----- Start of picture text -----

CEU ANZ
4% 8%
Asia
UCIA
7%
20%
Revenue
Canada $2,262.0m
8%
USA
53%
CEUANZ
UCIA 3%3% Asia
14% 11%
Canada EBITDA
13%
$619.8m
USA
56%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

5

From this point, numbers have been translated at actual FX rates

6

High quality core industrial drives consistent operating performance

==> picture [630 x 220] intentionally omitted <==

----- Start of picture text -----

4,000 22.9% 23.0% 24.7% 25.7% 24.4% 22.8% 24.1% 25.0% 26%
21.8%
3,500 19.2% 21%
3,000
2,301 2,357 2,281 2,323 16%
2,500
2,114
2,025 2,023 1,976 1,974
2,000 1,819 529 542 509 560 11%
465
567 506 454 474
1,500 546
6%
1,000
1,273 1,458 1,517 1,522 1,500 1,649 1,772 1,815 1,772 1,762 1%
500
0 -4%
FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21
Recurring Non recurring EBIT Margin
USD M
Total Revenue EBIT Margin %
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

7

Key Financial Indicators

1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
1H17
2H17
1H18
2H18
1H19
2H19
1H20
2H20
1H21
2H21
Total Management Revenue
Operating expenditure
1,003.2
1,110.9
1,127.8
1,173.1
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
762.3
811.6
835.2
843.4
795.4
885.3
787.8
847.3
825.1
869.9
Management EBITDA 241.3 299.5 293.4 329.3 331.4 343.4 336.6 309.7 277.7 350.5
Management EBIT 214.0 267.6 260.8 293.8 291.3 298.8 265.9 232.2 190.8 255.3
Management EBIT ex Margin Income 147.4 198.0 181.2 193.9 166.1 177.5 149.9 148.8 135.2 203.8
EBIT Margin %
EBIT ex MI Margin %
Management Profit Before Tax
21.3%
24.1%
23.1%
25.0%
25.8%
24.3%
23.6%
20.1%
17.3%
20.9%
15.7%
19.0%
17.3%
18.1%
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
187.6
239.6
232.2
260.3
258.8
264.6
229.7
202.0
163.1
228.0
Management NPAT 140.6 156.7 166.8 177.9 189.9 191.5 157.0 146.9 117.9 165.9
Management EPS (US cps) 25.74 28.68 30.62 32.76 34.97 35.27 28.96 26.61 21.79 28.92
Management EPS (AU cps) 34.13 38.22 39.38 42.31 48.03 49.84 42.35 40.39 30.44 37.83
Statutory NPAT 150.2 116.2 171.2 128.9 259.4 156.4 124.7 108.0 72.6 116.4
Statutory EPS (US cps) 27.48 21.28 31.43 23.74 47.77 28.80 23.00 19.55 13.41 20.36
Revenue split - Recurring
Revenue split - Non Recurring
78%
77%
74%
76%
76%
78%
78%
77%
76%
76%
22%
23%
26%
25%
24%
22%
22%
23%
24%
24%
Weighted average number of shares1 546,335,793
546,330,942
544,778,652
543,874,751
542,955,868
542,955,868
541,956,213
546,780,636
540,879,593
559,519,258
Net operating cash flows excluding SLS advances
Operating cash to EBITDA conversion ratio
Days Sales Outstanding
Dividend(AU cents)
Franking(%)
Dividend payout ratio
ROIC
Net debt to EBITDA2
173.3
247.0
199.3
253.7
176.6
235.0
250.3
344.1
124.1
251.3
0.7
0.8
0.7
0.8
0.5
0.7
0.7
1.1
0.4
0.7
56
60
57
59
65
60
61
58
57
53
17
19
19
21
21
23
23
23
23
23
30%
0%
0%
100%
30%
30%
30%
30%
100%
60%
50%
50%
48%
50%
44%
47%
54%
58%
76%
59%
14.7%
15.5%
16.2%
18.2%
14.9%
14.8%
13.5%
12.2%
10.1%
10.7%
1.91 1.60 1.58 1.33 1.88 1.84 1.97 1.93 2.24 1.07

1 Weighted average number of ordinary shares used as denominator in calculating basic earnings per share as at December (1H) or June (2H).

2 Ratio excluding non-recourse SLS Advance debt and lease liabilities (the latter effective from 1H20).

Notable acquisitions: Equatex Group Holding AG (9th Nov 18), LenderLive Financial Services, LLC (31st Dec 18), Corporate Creations (28th February 20), Verbatim LLC (1st July 20). Notable divestments: INVeSHARE (16th Sep 16), Karvy – 50% interest (17th Nov 18)

==> picture [90 x 18] intentionally omitted <==

8

Computershare Profit & Loss

USD M (at actual rates) 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Total Revenue ex MI 1,002.6 1,107.5 1,008.3 1,073.5 1,046.9 1,168.9 2,110.1 2,081.8 2,215.8
Margin Income 125.2 121.2 116.0 83.4 55.5 51.5 246.5 199.4 107.0
Total Management Revenue 1,127.8 1,228.7 1,124.3 1,156.9 1,102.5 1,220.3 2,356.5 2,281.2 2,322.8
Operating expenditure 795.4 885.3 787.8 847.3 825.1 869.9 1,680.7 1,635.1 1,695.0
Share of net profit/(loss) of associates and jv -1.0 0.0 0.2 0.1 0.4 0.0 -1.0 0.2 0.4
Management EBITDA 331.4 343.4 336.6 309.7 277.7 350.5 674.9 646.4 628.2
Depreciation 18.9 18.6 38.0 39.5 38.3 36.8 37.5 77.5 75.0
Amortisation 21.2 26.0 32.8 38.1 48.7 58.4 47.3 70.8 107.1
Depreciation & Amortisation 40.1 44.7 70.8 77.6 87.0 95.2 84.8 148.3 182.2
Management EBIT 291.3 298.8 265.9 232.2 190.8 255.3 590.1 498.0 446.1
Management EBIT ex MI 166.1 177.5 149.9 148.8 135.2 203.8 343.6 298.7 339.1
Management EBIT Margin 25.8% 24.3% 23.6% 20.1% 17.3% 20.9% 25.0% 21.8% 19.2%
Management EBIT ex MI Margin 16.6% 16.0% 14.9% 13.9% 12.9% 17.4% 16.3% 14.3% 15.3%
Interest Expense 32.5 34.2 36.2 30.1 27.6 27.2 66.7 66.3 54.9
Management PBT 258.8 264.6 229.7 202.0 163.1 228.0 523.4 431.7 391.2
Management Income Tax Expense 65.8 73.0 72.6 55.2 45.3 61.9 138.8 127.8 107.2
OEI -3.1 -0.1 -0.1 0.0 0.1 -0.3 -3.2 -0.1 -0.2
Management NPAT 189.9 191.5 157.0 146.9 117.9 165.9 381.4 303.8 283.7
Management Adjustments (after tax)1
Amortisation -18.6 -21.5 -20.8 -21.8 -21.4 -21.3 -40.1 -42.6 -42.7
Acquisitions and Disposals 92.2 -5.8 -5.9 0.0 -4.7 -19.8 86.4 -5.9 -24.5
Other -4.1 -7.8 -5.5 -17.2 -19.2 -8.3 -11.9 -22.7 -27.5
Total Management Adjustments 69.5 -35.1 -32.3 -39.0 -45.3 -49.4 34.4 -71.2 -94.8
Statutory NPAT 259.4 156.4 124.7 108.0 72.6 116.4 415.7 232.7 189.0
Management EPS (cps) 34.97 35.27 28.96 26.61 21.79 28.92 70.24 55.57 50.71
Statutory EPS (cps) 47.77 28.80 23.00 19.55 13.41 20.36 76.57 42.55 33.77
Mgt ETR 25.4% 27.6% 31.6% 27.3% 27.8% 27.1% 26.5% 29.6% 27.4%
Stat ETR 20.2% 21.5% 32.8% 22.1% 30.5% 29.6% 20.7% 28.2% 30.0%

1 Refer to slide 29 for detail on management adjustments.

==> picture [90 x 18] intentionally omitted <==

9

Summary – Revenue and Margin Income

USD M (at actual rates)

Revenue 1H19
2H19
1H20
2H20
1H21
2H21
471.8
480.0
424.3
470.4
465.0
534.3
302.4
343.7
343.9
321.3
297.8
311.2
126.6
181.1
148.8
155.8
143.0
190.0
134.1
132.6
120.8
122.8
114.4
95.7
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
0.9
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
1H19
2H19
1H20
2H20
1H21
2H21
61.1
51.3
44.4
34.3
22.1
22.1
26.4
31.8
32.3
20.8
15.5
13.8
7.1
8.8
6.4
5.0
2.3
1.9
30.7
29.4
32.9
23.4
15.7
13.7
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
125.2
121.2
116.0
83.4
55.5
51.5
1H19
2H19
1H20
2H20
1H21
2H21
410.7
428.7
380.0
436.1
442.9
512.2
276.0
311.9
311.5
300.5
282.2
297.4
119.5
172.4
142.4
150.8
140.7
188.1
103.4
103.2
88.0
99.4
98.7
82.0
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
1.0
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,002.6
1,107.5
1,008.3
1,073.5
1,046.9
1,168.9
1H19
2H19
1H20
2H20
1H21
2H21
471.8
480.0
424.3
470.4
465.0
534.3
302.4
343.7
343.9
321.3
297.8
311.2
126.6
181.1
148.8
155.8
143.0
190.0
134.1
132.6
120.8
122.8
114.4
95.7
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
0.9
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
1H19
2H19
1H20
2H20
1H21
2H21
61.1
51.3
44.4
34.3
22.1
22.1
26.4
31.8
32.3
20.8
15.5
13.8
7.1
8.8
6.4
5.0
2.3
1.9
30.7
29.4
32.9
23.4
15.7
13.7
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
125.2
121.2
116.0
83.4
55.5
51.5
1H19
2H19
1H20
2H20
1H21
2H21
410.7
428.7
380.0
436.1
442.9
512.2
276.0
311.9
311.5
300.5
282.2
297.4
119.5
172.4
142.4
150.8
140.7
188.1
103.4
103.2
88.0
99.4
98.7
82.0
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
1.0
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,002.6
1,107.5
1,008.3
1,073.5
1,046.9
1,168.9
1H19
2H19
1H20
2H20
1H21
2H21
471.8
480.0
424.3
470.4
465.0
534.3
302.4
343.7
343.9
321.3
297.8
311.2
126.6
181.1
148.8
155.8
143.0
190.0
134.1
132.6
120.8
122.8
114.4
95.7
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
0.9
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
1H19
2H19
1H20
2H20
1H21
2H21
61.1
51.3
44.4
34.3
22.1
22.1
26.4
31.8
32.3
20.8
15.5
13.8
7.1
8.8
6.4
5.0
2.3
1.9
30.7
29.4
32.9
23.4
15.7
13.7
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
125.2
121.2
116.0
83.4
55.5
51.5
1H19
2H19
1H20
2H20
1H21
2H21
410.7
428.7
380.0
436.1
442.9
512.2
276.0
311.9
311.5
300.5
282.2
297.4
119.5
172.4
142.4
150.8
140.7
188.1
103.4
103.2
88.0
99.4
98.7
82.0
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
1.0
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,002.6
1,107.5
1,008.3
1,073.5
1,046.9
1,168.9
1H19
2H19
1H20
2H20
1H21
2H21
471.8
480.0
424.3
470.4
465.0
534.3
302.4
343.7
343.9
321.3
297.8
311.2
126.6
181.1
148.8
155.8
143.0
190.0
134.1
132.6
120.8
122.8
114.4
95.7
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
0.9
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
1H19
2H19
1H20
2H20
1H21
2H21
61.1
51.3
44.4
34.3
22.1
22.1
26.4
31.8
32.3
20.8
15.5
13.8
7.1
8.8
6.4
5.0
2.3
1.9
30.7
29.4
32.9
23.4
15.7
13.7
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
125.2
121.2
116.0
83.4
55.5
51.5
1H19
2H19
1H20
2H20
1H21
2H21
410.7
428.7
380.0
436.1
442.9
512.2
276.0
311.9
311.5
300.5
282.2
297.4
119.5
172.4
142.4
150.8
140.7
188.1
103.4
103.2
88.0
99.4
98.7
82.0
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
1.0
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,002.6
1,107.5
1,008.3
1,073.5
1,046.9
1,168.9
1H19
2H19
1H20
2H20
1H21
2H21
471.8
480.0
424.3
470.4
465.0
534.3
302.4
343.7
343.9
321.3
297.8
311.2
126.6
181.1
148.8
155.8
143.0
190.0
134.1
132.6
120.8
122.8
114.4
95.7
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
0.9
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
1H19
2H19
1H20
2H20
1H21
2H21
61.1
51.3
44.4
34.3
22.1
22.1
26.4
31.8
32.3
20.8
15.5
13.8
7.1
8.8
6.4
5.0
2.3
1.9
30.7
29.4
32.9
23.4
15.7
13.7
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
125.2
121.2
116.0
83.4
55.5
51.5
1H19
2H19
1H20
2H20
1H21
2H21
410.7
428.7
380.0
436.1
442.9
512.2
276.0
311.9
311.5
300.5
282.2
297.4
119.5
172.4
142.4
150.8
140.7
188.1
103.4
103.2
88.0
99.4
98.7
82.0
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
1.0
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,002.6
1,107.5
1,008.3
1,073.5
1,046.9
1,168.9
1H19
2H19
1H20
2H20
1H21
2H21
471.8
480.0
424.3
470.4
465.0
534.3
302.4
343.7
343.9
321.3
297.8
311.2
126.6
181.1
148.8
155.8
143.0
190.0
134.1
132.6
120.8
122.8
114.4
95.7
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
0.9
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,127.8
1,228.7
1,124.3
1,156.9
1,102.5
1,220.3
1H19
2H19
1H20
2H20
1H21
2H21
61.1
51.3
44.4
34.3
22.1
22.1
26.4
31.8
32.3
20.8
15.5
13.8
7.1
8.8
6.4
5.0
2.3
1.9
30.7
29.4
32.9
23.4
15.7
13.7
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
125.2
121.2
116.0
83.4
55.5
51.5
1H19
2H19
1H20
2H20
1H21
2H21
410.7
428.7
380.0
436.1
442.9
512.2
276.0
311.9
311.5
300.5
282.2
297.4
119.5
172.4
142.4
150.8
140.7
188.1
103.4
103.2
88.0
99.4
98.7
82.0
87.6
90.2
83.1
85.7
81.4
88.3
5.4
1.0
3.3
1.0
0.9
0.7
0.0
0.0
0.0
0.0
0.0
0.0
1,002.6
1,107.5
1,008.3
1,073.5
1,046.9
1,168.9
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
Issuer Services 471.8 480.0 424.3 470.4 465.0 534.3 951.9 894.7 999.3
Mortgage Services & Property Rental Services 302.4 343.7 343.9 321.3 297.8 311.2 646.1 665.1 609.0
Employee Share Plans & Voucher Services 126.6 181.1 148.8 155.8 143.0 190.0 307.7 304.6 333.0
Business Services 134.1 132.6 120.8 122.8 114.4 95.7 266.7 243.6 210.2
Communication Services & Utilities 87.6 90.2 83.1 85.7 81.4 88.3 177.8 168.8 169.7
Corporate & Technology 5.4 1.0 3.3 0.9 0.9 0.7 6.4 4.2 1.7
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total Revenue 1,127.8 1,228.7 1,124.3 1,156.9 1,102.5 1,220.3 2,356.5 2,281.2 2,322.8
Margin Income
FY19
FY20
FY21
Issuer Services 61.1 51.3 44.4 34.3 22.1 22.1 112.4 78.7 44.2
Mortgage Services & Property Rental Services 26.4 31.8 32.3 20.8 15.5 13.8 58.2 53.1 29.3
Employee Share Plans & Voucher Services 7.1 8.8 6.4 5.0 2.3 1.9 15.9 11.4 4.2
Business Services 30.7 29.4 32.9 23.4 15.7 13.7 60.0 56.2 29.4
Communication Services & Utilities 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Corporate & Technology 0.0 0.0 0.0 -0.0 0.0 0.0 0.0 0.0 0.0
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total Margin Income 125.2 121.2 116.0 83.4 55.5 51.5 246.5 199.4 107.0
Revenue excluding Margin Income
FY19
FY20
FY21
Issuer Services 410.7 428.7 380.0 436.1 442.9 512.2 839.5 816.1 955.1
Mortgage Services & Property Rental Services 276.0 311.9 311.5 300.5 282.2 297.4 587.9 612.0 579.7
Employee Share Plans & Voucher Services 119.5 172.4 142.4 150.8 140.7 188.1 291.9 293.2 328.9
Business Services 103.4 103.2 88.0 99.4 98.7 82.0 206.7 187.4 180.8
Communication Services & Utilities 87.6 90.2 83.1 85.7 81.4 88.3 177.8 168.8 169.7
Corporate & Technology 5.4 1.0 3.3 1.0 0.9 0.7 6.4 4.2 1.7
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total Revenue excluding Margin Income 1,002.6 1,107.5 1,008.3 1,073.5 1,046.9 1,168.9 2,110.1 2,081.8 2,215.8

==> picture [90 x 18] intentionally omitted <==

10

Summary – EBITDA

USD M (at actual rates)

EBITDA 1H19
2H19
1H20
2H20
1H21
2H21
161.0
152.6
129.2
131.3
127.9
151.4
66.8
83.4
82.1
59.1
53.6
61.2
29.0
51.3
31.8
33.9
23.9
63.7
49.5
43.1
41.7
46.5
29.5
23.4
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.1
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
331.4
343.4
336.6
309.7
277.7
350.5
1H19
2H19
1H20
2H20
1H21
2H21
99.9
101.3
84.8
97.0
105.8
129.3
40.4
51.6
49.8
38.3
38.1
47.4
21.9
42.5
25.4
28.9
21.6
61.8
18.8
13.7
8.8
23.1
13.8
9.7
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.2
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
206.2
222.2
220.6
226.3
222.2
299.0
1H19
2H19
1H20
2H20
1H21
2H21
24.3%
23.6%
22.3%
22.2%
23.9%
25.2%
14.7%
16.5%
16.0%
12.8%
13.5%
15.9%
18.3%
24.7%
17.8%
19.2%
15.4%
32.9%
18.2%
13.3%
10.0%
23.3%
14.0%
11.8%
15.9%
26.6%
16.8%
19.6%
13.4%
22.5%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
20.6%
20.1%
21.9%
21.1%
21.2%
25.6%
1H19
2H19
1H20
2H20
1H21
2H21
161.0
152.6
129.2
131.3
127.9
151.4
66.8
83.4
82.1
59.1
53.6
61.2
29.0
51.3
31.8
33.9
23.9
63.7
49.5
43.1
41.7
46.5
29.5
23.4
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.1
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
331.4
343.4
336.6
309.7
277.7
350.5
1H19
2H19
1H20
2H20
1H21
2H21
99.9
101.3
84.8
97.0
105.8
129.3
40.4
51.6
49.8
38.3
38.1
47.4
21.9
42.5
25.4
28.9
21.6
61.8
18.8
13.7
8.8
23.1
13.8
9.7
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.2
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
206.2
222.2
220.6
226.3
222.2
299.0
1H19
2H19
1H20
2H20
1H21
2H21
24.3%
23.6%
22.3%
22.2%
23.9%
25.2%
14.7%
16.5%
16.0%
12.8%
13.5%
15.9%
18.3%
24.7%
17.8%
19.2%
15.4%
32.9%
18.2%
13.3%
10.0%
23.3%
14.0%
11.8%
15.9%
26.6%
16.8%
19.6%
13.4%
22.5%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
20.6%
20.1%
21.9%
21.1%
21.2%
25.6%
1H19
2H19
1H20
2H20
1H21
2H21
161.0
152.6
129.2
131.3
127.9
151.4
66.8
83.4
82.1
59.1
53.6
61.2
29.0
51.3
31.8
33.9
23.9
63.7
49.5
43.1
41.7
46.5
29.5
23.4
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.1
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
331.4
343.4
336.6
309.7
277.7
350.5
1H19
2H19
1H20
2H20
1H21
2H21
99.9
101.3
84.8
97.0
105.8
129.3
40.4
51.6
49.8
38.3
38.1
47.4
21.9
42.5
25.4
28.9
21.6
61.8
18.8
13.7
8.8
23.1
13.8
9.7
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.2
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
206.2
222.2
220.6
226.3
222.2
299.0
1H19
2H19
1H20
2H20
1H21
2H21
24.3%
23.6%
22.3%
22.2%
23.9%
25.2%
14.7%
16.5%
16.0%
12.8%
13.5%
15.9%
18.3%
24.7%
17.8%
19.2%
15.4%
32.9%
18.2%
13.3%
10.0%
23.3%
14.0%
11.8%
15.9%
26.6%
16.8%
19.6%
13.4%
22.5%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
20.6%
20.1%
21.9%
21.1%
21.2%
25.6%
1H19
2H19
1H20
2H20
1H21
2H21
161.0
152.6
129.2
131.3
127.9
151.4
66.8
83.4
82.1
59.1
53.6
61.2
29.0
51.3
31.8
33.9
23.9
63.7
49.5
43.1
41.7
46.5
29.5
23.4
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.1
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
331.4
343.4
336.6
309.7
277.7
350.5
1H19
2H19
1H20
2H20
1H21
2H21
99.9
101.3
84.8
97.0
105.8
129.3
40.4
51.6
49.8
38.3
38.1
47.4
21.9
42.5
25.4
28.9
21.6
61.8
18.8
13.7
8.8
23.1
13.8
9.7
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.2
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
206.2
222.2
220.6
226.3
222.2
299.0
1H19
2H19
1H20
2H20
1H21
2H21
24.3%
23.6%
22.3%
22.2%
23.9%
25.2%
14.7%
16.5%
16.0%
12.8%
13.5%
15.9%
18.3%
24.7%
17.8%
19.2%
15.4%
32.9%
18.2%
13.3%
10.0%
23.3%
14.0%
11.8%
15.9%
26.6%
16.8%
19.6%
13.4%
22.5%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
20.6%
20.1%
21.9%
21.1%
21.2%
25.6%
1H19
2H19
1H20
2H20
1H21
2H21
161.0
152.6
129.2
131.3
127.9
151.4
66.8
83.4
82.1
59.1
53.6
61.2
29.0
51.3
31.8
33.9
23.9
63.7
49.5
43.1
41.7
46.5
29.5
23.4
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.1
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
331.4
343.4
336.6
309.7
277.7
350.5
1H19
2H19
1H20
2H20
1H21
2H21
99.9
101.3
84.8
97.0
105.8
129.3
40.4
51.6
49.8
38.3
38.1
47.4
21.9
42.5
25.4
28.9
21.6
61.8
18.8
13.7
8.8
23.1
13.8
9.7
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.2
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
206.2
222.2
220.6
226.3
222.2
299.0
1H19
2H19
1H20
2H20
1H21
2H21
24.3%
23.6%
22.3%
22.2%
23.9%
25.2%
14.7%
16.5%
16.0%
12.8%
13.5%
15.9%
18.3%
24.7%
17.8%
19.2%
15.4%
32.9%
18.2%
13.3%
10.0%
23.3%
14.0%
11.8%
15.9%
26.6%
16.8%
19.6%
13.4%
22.5%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
20.6%
20.1%
21.9%
21.1%
21.2%
25.6%
1H19
2H19
1H20
2H20
1H21
2H21
161.0
152.6
129.2
131.3
127.9
151.4
66.8
83.4
82.1
59.1
53.6
61.2
29.0
51.3
31.8
33.9
23.9
63.7
49.5
43.1
41.7
46.5
29.5
23.4
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.1
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
331.4
343.4
336.6
309.7
277.7
350.5
1H19
2H19
1H20
2H20
1H21
2H21
99.9
101.3
84.8
97.0
105.8
129.3
40.4
51.6
49.8
38.3
38.1
47.4
21.9
42.5
25.4
28.9
21.6
61.8
18.8
13.7
8.8
23.1
13.8
9.7
13.9
24.0
14.0
16.8
10.9
19.9
11.2
-11.0
37.8
22.2
31.9
30.9
0.0
0.0
0.0
0.0
0.0
0.0
206.2
222.2
220.6
226.3
222.2
299.0
1H19
2H19
1H20
2H20
1H21
2H21
24.3%
23.6%
22.3%
22.2%
23.9%
25.2%
14.7%
16.5%
16.0%
12.8%
13.5%
15.9%
18.3%
24.7%
17.8%
19.2%
15.4%
32.9%
18.2%
13.3%
10.0%
23.3%
14.0%
11.8%
15.9%
26.6%
16.8%
19.6%
13.4%
22.5%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
20.6%
20.1%
21.9%
21.1%
21.2%
25.6%
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
Issuer Services 161.0 152.6 129.2 131.3 127.9 151.4 313.6 260.5 279.3
Mortgage Services & Property Rental Services 66.8 83.4 82.1 59.1 53.6 61.2 150.2 141.2 114.8
Employee Share Plans & Voucher Services 29.0 51.3 31.8 33.9 23.9 63.7 80.3 65.7 87.6
Business Services 49.5 43.1 41.7 46.5 29.5 23.4 92.6 88.2 52.9
Communication Services & Utilities 13.9 24.0 14.0 16.8 10.9 19.9 37.9 30.8 30.8
Corporate & Technology 11.2 -11.0 37.8 22.1 31.9 30.9 0.2 60.0 62.8
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total EBITDA 331.4 343.4 336.6 309.7 277.7 350.5 674.9 646.4 628.2
EBITDA excluding Margin Income
FY19
FY20
FY21
Issuer Services 99.9 101.3 84.8 97.0 105.8 129.3 201.2 181.8 235.1
Mortgage Services & Property Rental Services 40.4 51.6 49.8 38.3 38.1 47.4 92.0 88.1 85.5
Employee Share Plans & Voucher Services 21.9 42.5 25.4 28.9 21.6 61.8 64.4 54.3 83.4
Business Services 18.8 13.7 8.8 23.1 13.8 9.7 32.6 32.0 23.5
Communication Services & Utilities 13.9 24.0 14.0 16.8 10.9 19.9 37.9 30.8 30.8
Corporate & Technology 11.2 -11.0 37.8 22.2 31.9 30.9 0.2 60.0 62.8
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total EBITDA excluding Margin Income 206.2 222.2 220.6 226.3 222.2 299.0 428.4 447.0 521.2
EBITDA excluding Margin Income Margin
FY19
FY20
FY21
Issuer Services 24.3% 23.6% 22.3% 22.2% 23.9% 25.2% 24.0% 22.3% 24.6%
Mortgage Services & Property Rental Services 14.7% 16.5% 16.0% 12.8% 13.5% 15.9% 15.7% 14.4% 14.8%
Employee Share Plans & Voucher Services 18.3% 24.7% 17.8% 19.2% 15.4% 32.9% 22.1% 18.5% 25.4%
Business Services 18.2% 13.3% 10.0% 23.3% 14.0% 11.8% 15.8% 17.1% 13.0%
Communication Services & Utilities 15.9% 26.6% 16.8% 19.6% 13.4% 22.5% 21.3% 18.2% 18.2%
Corporate & Technology n/a n/a n/a n/a n/a n/a n/a n/a n/a
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total EBITDA excluding Margin Income Margin 20.6% 20.1% 21.9% 21.1% 21.2% 25.6% 20.3% 21.5% 23.5%

==> picture [90 x 18] intentionally omitted <==

11

Summary – EBIT

USD M (at actual rates)

EBIT 1H19
2H19
1H20
2H20
1H21
2H21
158.6
151.9
127.7
130.8
126.2
150.0
43.4
59.1
46.8
23.6
5.3
4.7
28.7
49.0
29.2
32.9
21.2
60.9
48.5
43.3
41.2
46.1
28.6
22.5
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.8
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
291.3
298.8
265.9
232.2
190.8
255.3
1H19
2H19
1H20
2H20
1H21
2H21
97.6
100.6
83.3
96.5
104.1
127.9
17.1
27.3
14.5
2.8
-10.2
-9.1
21.6
40.3
22.8
27.9
18.9
59.0
17.8
13.9
8.3
22.7
12.9
8.8
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.7
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
166.1
177.5
149.9
148.8
135.2
203.8
1H19
2H19
1H20
2H20
1H21
2H21
23.8%
23.5%
21.9%
22.1%
23.5%
25.0%
6.2%
8.7%
4.6%
0.9%
-3.6%
-3.0%
18.1%
23.4%
16.0%
18.5%
13.5%
31.4%
17.2%
13.5%
9.5%
22.9%
13.1%
10.7%
14.1%
24.7%
14.7%
17.7%
10.6%
19.7%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
1H19
2H19
1H20
2H20
1H21
2H21
158.6
151.9
127.7
130.8
126.2
150.0
43.4
59.1
46.8
23.6
5.3
4.7
28.7
49.0
29.2
32.9
21.2
60.9
48.5
43.3
41.2
46.1
28.6
22.5
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.8
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
291.3
298.8
265.9
232.2
190.8
255.3
1H19
2H19
1H20
2H20
1H21
2H21
97.6
100.6
83.3
96.5
104.1
127.9
17.1
27.3
14.5
2.8
-10.2
-9.1
21.6
40.3
22.8
27.9
18.9
59.0
17.8
13.9
8.3
22.7
12.9
8.8
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.7
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
166.1
177.5
149.9
148.8
135.2
203.8
1H19
2H19
1H20
2H20
1H21
2H21
23.8%
23.5%
21.9%
22.1%
23.5%
25.0%
6.2%
8.7%
4.6%
0.9%
-3.6%
-3.0%
18.1%
23.4%
16.0%
18.5%
13.5%
31.4%
17.2%
13.5%
9.5%
22.9%
13.1%
10.7%
14.1%
24.7%
14.7%
17.7%
10.6%
19.7%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
1H19
2H19
1H20
2H20
1H21
2H21
158.6
151.9
127.7
130.8
126.2
150.0
43.4
59.1
46.8
23.6
5.3
4.7
28.7
49.0
29.2
32.9
21.2
60.9
48.5
43.3
41.2
46.1
28.6
22.5
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.8
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
291.3
298.8
265.9
232.2
190.8
255.3
1H19
2H19
1H20
2H20
1H21
2H21
97.6
100.6
83.3
96.5
104.1
127.9
17.1
27.3
14.5
2.8
-10.2
-9.1
21.6
40.3
22.8
27.9
18.9
59.0
17.8
13.9
8.3
22.7
12.9
8.8
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.7
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
166.1
177.5
149.9
148.8
135.2
203.8
1H19
2H19
1H20
2H20
1H21
2H21
23.8%
23.5%
21.9%
22.1%
23.5%
25.0%
6.2%
8.7%
4.6%
0.9%
-3.6%
-3.0%
18.1%
23.4%
16.0%
18.5%
13.5%
31.4%
17.2%
13.5%
9.5%
22.9%
13.1%
10.7%
14.1%
24.7%
14.7%
17.7%
10.6%
19.7%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
1H19
2H19
1H20
2H20
1H21
2H21
158.6
151.9
127.7
130.8
126.2
150.0
43.4
59.1
46.8
23.6
5.3
4.7
28.7
49.0
29.2
32.9
21.2
60.9
48.5
43.3
41.2
46.1
28.6
22.5
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.8
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
291.3
298.8
265.9
232.2
190.8
255.3
1H19
2H19
1H20
2H20
1H21
2H21
97.6
100.6
83.3
96.5
104.1
127.9
17.1
27.3
14.5
2.8
-10.2
-9.1
21.6
40.3
22.8
27.9
18.9
59.0
17.8
13.9
8.3
22.7
12.9
8.8
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.7
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
166.1
177.5
149.9
148.8
135.2
203.8
1H19
2H19
1H20
2H20
1H21
2H21
23.8%
23.5%
21.9%
22.1%
23.5%
25.0%
6.2%
8.7%
4.6%
0.9%
-3.6%
-3.0%
18.1%
23.4%
16.0%
18.5%
13.5%
31.4%
17.2%
13.5%
9.5%
22.9%
13.1%
10.7%
14.1%
24.7%
14.7%
17.7%
10.6%
19.7%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
1H19
2H19
1H20
2H20
1H21
2H21
158.6
151.9
127.7
130.8
126.2
150.0
43.4
59.1
46.8
23.6
5.3
4.7
28.7
49.0
29.2
32.9
21.2
60.9
48.5
43.3
41.2
46.1
28.6
22.5
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.8
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
291.3
298.8
265.9
232.2
190.8
255.3
1H19
2H19
1H20
2H20
1H21
2H21
97.6
100.6
83.3
96.5
104.1
127.9
17.1
27.3
14.5
2.8
-10.2
-9.1
21.6
40.3
22.8
27.9
18.9
59.0
17.8
13.9
8.3
22.7
12.9
8.8
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.7
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
166.1
177.5
149.9
148.8
135.2
203.8
1H19
2H19
1H20
2H20
1H21
2H21
23.8%
23.5%
21.9%
22.1%
23.5%
25.0%
6.2%
8.7%
4.6%
0.9%
-3.6%
-3.0%
18.1%
23.4%
16.0%
18.5%
13.5%
31.4%
17.2%
13.5%
9.5%
22.9%
13.1%
10.7%
14.1%
24.7%
14.7%
17.7%
10.6%
19.7%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
1H19
2H19
1H20
2H20
1H21
2H21
158.6
151.9
127.7
130.8
126.2
150.0
43.4
59.1
46.8
23.6
5.3
4.7
28.7
49.0
29.2
32.9
21.2
60.9
48.5
43.3
41.2
46.1
28.6
22.5
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.8
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
291.3
298.8
265.9
232.2
190.8
255.3
1H19
2H19
1H20
2H20
1H21
2H21
97.6
100.6
83.3
96.5
104.1
127.9
17.1
27.3
14.5
2.8
-10.2
-9.1
21.6
40.3
22.8
27.9
18.9
59.0
17.8
13.9
8.3
22.7
12.9
8.8
12.3
22.3
12.2
15.2
8.6
17.4
-0.3
-26.9
8.7
-16.4
0.9
-0.2
0.0
0.0
0.0
0.0
0.0
0.0
166.1
177.5
149.9
148.8
135.2
203.8
1H19
2H19
1H20
2H20
1H21
2H21
23.8%
23.5%
21.9%
22.1%
23.5%
25.0%
6.2%
8.7%
4.6%
0.9%
-3.6%
-3.0%
18.1%
23.4%
16.0%
18.5%
13.5%
31.4%
17.2%
13.5%
9.5%
22.9%
13.1%
10.7%
14.1%
24.7%
14.7%
17.7%
10.6%
19.7%
n/a
n/a
n/a
n/a
n/a
n/a
0.0
0.0
0.0
0.0
0.0
0.0
16.6%
16.0%
14.9%
13.9%
12.9%
17.4%
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
Issuer Services 158.6 151.9 127.7 130.8 126.2 150.0 310.6 258.5 276.2
Mortgage Services & Property Rental Services 43.4 59.1 46.8 23.6 5.3 4.7 102.5 70.4 10.0
Employee Share Plans & Voucher Services 28.7 49.0 29.2 32.9 21.2 60.9 77.8 62.1 82.1
Business Services 48.5 43.3 41.2 46.1 28.6 22.5 91.8 87.3 51.1
Communication Services & Utilities 12.3 22.3 12.2 15.2 8.6 17.4 34.6 27.4 26.0
Corporate & Technology -0.3 -26.9 8.8 -16.4 0.9 -0.2 -27.2 -7.7 0.7
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total EBIT 291.3 298.8 265.9 232.2 190.8 255.3 590.1 498.0 446.1
EBIT excluding Margin Income
FY19
FY20
FY21
Issuer Services 97.6 100.6 83.3 96.5 104.1 127.9 198.2 179.8 232.0
Mortgage Services & Property Rental Services 17.1 27.3 14.5 2.8 -10.2 -9.1 44.4 17.3 -19.3
Employee Share Plans & Voucher Services 21.6 40.3 22.8 27.9 18.9 59.0 61.9 50.7 77.9
Business Services 17.8 13.9 8.3 22.7 12.9 8.8 31.7 31.1 21.7
Communication Services & Utilities 12.3 22.3 12.2 15.2 8.6 17.4 34.6 27.4 26.0
Corporate & Technology -0.3 -26.9 8.7 -16.4 0.9 -0.2 -27.2 -7.7 0.7
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total EBIT excluding Margin Income 166.1 177.5 149.9 148.8 135.2 203.8 343.6 298.7 339.1
EBIT excluding Margin Income Margin
FY19
FY20
FY21
Issuer Services 23.8% 23.5% 21.9% 22.1% 23.5% 25.0% 23.6% 22.0% 24.3%
Mortgage Services & Property Rental Services 6.2% 8.7% 4.6% 0.9% -3.6% -3.0% 7.5% 2.8% -3.3%
Employee Share Plans & Voucher Services 18.1% 23.4% 16.0% 18.5% 13.5% 31.4% 21.2% 17.3% 23.7%
Business Services 17.2% 13.5% 9.5% 22.9% 13.1% 10.7% 15.4% 16.6% 12.0%
Communication Services & Utilities 14.1% 24.7% 14.7% 17.7% 10.6% 19.7% 19.5% 16.2% 15.3%
Corporate & Technology n/a n/a n/a n/a n/a n/a n/a n/a n/a
Computershare Corporate Trust 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total EBIT excluding Margin Income Margin 16.6% 16.0% 14.9% 13.9% 12.9% 17.4% 16.3% 14.3% 15.3%

==> picture [90 x 18] intentionally omitted <==

12

Issuer Services Profit & Loss

USD M (at actual rates) 1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
Register Maintenance 314.2 344.0 300.9 324.2 306.4 357.5
Corporate Actions 47.6 40.5 48.5 44.9 66.4 63.0
Stakeholder RelationshipManagement 35.5 31.8 18.1 40.6 35.5 51.2
Governance Services 13.4 12.4 12.5 26.4 34.6 40.5
Total Revenue ex MI
Margin Income
Total Management Revenue
Operating expenditure
Share of net profit/(loss) of associates and jv
Management EBITDA
Depreciation
Amortisation
Depreciation & Amortisation
Management EBIT
Management EBIT ex MI
EBIT Margin
EBIT ex MI Margin
Register Maintenance revenue breakdown
Issuerpaid 217.8 245.5 204.8 236.6 219.1 258.4
Holder/Brokerpaid 96.4 98.5 96.1 87.6 87.3 99.1
Register Maintenance MI 20.1 22.5 20.0 17.9 11.4 9.4
Total Register Maintenance 334.3 366.5 320.9 342.1 317.8 366.9

Issuer Services comprise register maintenance, corporate actions, stakeholder relationship management and corporate governance and related services. Note - UCIA includes United Kingdom, Channel Islands, Ireland and South Africa.

==> picture [144 x 300] intentionally omitted <==

----- Start of picture text -----

Canada ANZ
8% 12%
Asia
12%
FY21
revenue
$999.3m UCIA
10%
USA
52% CEU
6%
Canada ANZ
8% 11%
Asia
9%
FY20
revenue UCIA
$894.7m 12%
CEU
USA
5%
55%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

13

Mortgage Services & Property Rental Services Profit & Loss

==> picture [526 x 292] intentionally omitted <==

----- Start of picture text -----

USD M (at actual rates) 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Total Revenue ex MI 276.0 311.9 311.5 300.5 282.2 297.4 587.9 612.0 579.7
Margin Income 26.4 31.8 32.3 20.8 15.5 13.8 58.2 53.1 29.3
Total Management Revenue 302.4 343.7 343.9 321.3 297.8 311.2 646.1 665.1 609.0
Operating expenditure 235.6 260.3 261.8 262.2 244.2 250.0 495.9 523.9 494.2
Share of net profit/(loss) of associates and jv 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Management EBITDA 66.8 83.4 82.1 59.1 53.6 61.2 150.2 141.2 114.8
Depreciation 2.3 0.6 4.5 -0.6 2.1 1.9 3.0 3.9 4.0
Amortisation 21.0 23.7 30.8 36.1 46.2 54.6 44.7 66.9 100.8
Depreciation & Amortisation 23.4 24.3 35.3 35.5 48.3 56.5 47.7 70.8 104.8
Management EBIT 43.4 59.1 46.8 23.6 5.3 4.7 102.5 70.4 10.0
Management EBIT ex MI 17.1 27.3 14.5 2.8 -10.2 -9.1 44.4 17.3 -19.3
EBIT Margin 14.4% 17.2% 13.6% 7.3% 1.8% 1.5% 15.9% 10.6% 1.6%
EBIT ex MI Margin 6.2% 8.7% 4.6% 0.9% -3.6% -3.0% 7.5% 2.8% -3.3%
Mortgage Services revenue breakdown
Base Servicing Fees 81.9 90.7 103.8 110.3 107.9 101.6 172.6 214.1 209.5
Servicing related fees 22.2 24.9 23.5 23.4 29.8 49.4 47.1 47.0 79.2
Other service fees 42.4 68.8 82.1 71.4 75.4 82.3 111.3 153.4 157.7
US Mortgage Services MI 12.9 16.9 17.9 6.3 2.1 1.7 29.8 24.2 3.7
US Mortgage Services Revenue 159.4 201.3 227.3 211.4 215.2 235.0 360.7 438.7 450.1
UK Mortgage Services Revenue 128.0 127.1 101.6 95.0 68.7 63.8 255.1 196.6 132.5
----- End of picture text -----

==> picture [143 x 283] intentionally omitted <==

----- Start of picture text -----

UCIA
26%
FY21
revenue
$609.0m
USA
74%
UCIA
34%
FY20
revenue
$665.1m
USA
66%
----- End of picture text -----

Mortgage Services & Property Rental Services comprise mortgage servicing and related activities, together with tenancy deposit protection services in the UK.

==> picture [90 x 18] intentionally omitted <==

14

Employee Share Plans & Voucher Services Profit & Loss

USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Employee Share Plans
116.7
172.3
141.6
148.5
136.7
184.4
Vouchers
2.8
0.1
0.8
2.4
4.1
3.8
Margin Income
7.1 8.8
6.4
5.0
2.3
1.9
Total Management Revenue
126.6 181.1
148.8
155.8
143.0
190.0
Operating expenditure
97.6
129.8
117.0
121.9
119.1
126.3
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
29.0
51.3
31.8
33.9
23.9
63.7
Depreciation
0.3
0.1
0.9
-0.7
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.3
2.6
1.0
2.7
2.8
Management EBIT
28.7
49.0
29.2
32.9
21.2
60.9
Management EBIT ex MI
21.6
40.3
22.8
27.9
18.9
59.0
EBIT Margin
22.7%
27.1%
19.6%
21.1%
14.8%
32.0%
EBIT ex MI Margin
18.5%
23.4%
16.1%
18.8%
13.9%
32.0%
Employee Share Plans revenue breakdown
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Employee Share Plans MI
7.0
8.6
6.3
4.9
2.3
1.9
Employee Share Plans Revenue
116.7
172.3
141.6
148.5
136.7
184.4
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
289.0
290.1
321.0
2.9
3.1
7.8
15.9 11.4 4.2
307.7 304.6 333.0
227.4 238.9 245.4
0.0
0.0
0.0
80.3
65.7
87.6
0.3
0.1
1.8
2.2
3.5
3.7
2.5
3.6
5.5
77.8
62.1
82.1
61.9
50.7
77.9
25.3%
20.4%
24.7%
21.4%
17.5%
24.3%
Fee revenue 57.2 73.2 66.5 66.7 69.8 74.8 130.4 133.2 144.6
Transactional revenue 45.8 82.4 61.9 71.3 58.7 101.2 128.2 133.2 159.9
Other revenue 6.6 8.0 7.0 5.5 5.9 6.4 14.7 12.5 12.4
Employee Share Plans MI 7.0 8.6 6.3 4.9 2.3 1.9 15.7 11.2 4.1
Employee Share Plans Revenue 116.7 172.3 141.6 148.5 136.7 184.4 289.0 290.1 321.0

Employee Share Plans & Voucher Services comprise the provision of administration and related services for employee share and option plans, together with Childcare Voucher administration in the UK.

==> picture [140 x 293] intentionally omitted <==

----- Start of picture text -----

CanadaANZ
6% 4% Asia
USA 13%
17%
FY21
CEU
revenue
3%
$333.0m
UCIA
57%
CanadaANZ
6% 4% Asia
11%
USA
18%
FY20
CEU revenue
3% $304.6m
UCIA
58%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

15

Business Services Profit & Loss

USD M (at actual rates) 1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
Corporate Trust 25.9 25.9 24.2 30.6 25.8 30.4
Bankruptcy 13.2 25.5 18.5 28.8 41.3 23.4
Class Actions 47.4 51.8 45.3 40.0 31.6 28.3
Karvy 16.9 0.1 0.0 0.0 0.0 0.0
Total Revenue ex MI
Margin Income
Total Management Revenue
Operating expenditure
Share of net profit/(loss) of associates and jv
Management EBITDA
Depreciation
Amortisation
Depreciation & Amortisation
Management EBIT
Management EBIT ex MI
EBIT Margin
EBIT ex MI Margin

Business Services comprises the provision of bankruptcy and class actions administration services and the legacy corporate trust operations in Canada and the US.

==> picture [148 x 285] intentionally omitted <==

----- Start of picture text -----

UCIA
4%
Canada
34%
FY21
revenue
$210.2m
USA
62%
UCIA
6%
Canada
35%
FY20
revenue
$243.6m
USA
59%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

16

Communication Services & Utilities Profit & Loss

USD M (at actual rates) 1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
1H19
2H19
1H20
2H20
Communication Services 83.2 85.9 79.4 82.1 77.9 83.6
Utilities 4.3 4.3 3.7 3.6 3.5 4.7
Margin Income
Total Management Revenue
Operating expenditure
Share of net profit/(loss) of associates and jv
Management EBITDA
Depreciation
Amortisation
Depreciation & Amortisation
Management EBIT
Management EBIT ex MI
EBIT Margin

Communication Services and Utilities operations comprise document composition and printing, intelligent mailing, inbound process automation, scanning and electronic delivery.

==> picture [132 x 259] intentionally omitted <==

----- Start of picture text -----

Canada
5%
USA
23%
FY21
ANZ
revenue
49%
$169.7m
CEU
18%
UCIA
5%
Canada
5%
USA
23%
FY20
ANZ
revenue
48%
$168.8m
CEU
20%
UCIA
4%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

17

ANZ 61%

Corporate & Technology Profit & Loss

==> picture [528 x 170] intentionally omitted <==

----- Start of picture text -----

USD M (at actual rates) 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Total Revenue ex MI 5.4 1.0 3.3 1.0 0.9 0.7 6.4 4.2 1.7
Margin Income 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total Management Revenue 5.4 1.0 3.3 0.9 0.9 0.7 6.4 4.2 1.7
Operating expenditure -7.0 11.9 -34.6 -21.5 -31.2 -30.5 4.9 -56.1 -61.7
Share of net profit/(loss) of associates and jv -1.1 -0.1 -0.1 -0.3 -0.2 -0.3 -1.2 -0.4 -0.6
Management EBITDA
11.2 -11.0 37.8 22.1 31.9 30.9 0.2 60.0 62.8
Depreciation 11.4 15.7 28.8 38.3 30.9 29.7 27.0 67.2 60.6
Amortisation 0.2 0.2 0.2 0.2 0.2 1.4 0.4 0.5 1.6
Depreciation & Amortisation 11.6 15.9 29.1 38.6 31.1 31.1 27.4 67.6 62.2
Management EBIT -0.3 -26.9 8.8 -16.4 0.9 -0.2 -27.2 -7.7 0.7
Management EBIT ex MI -0.3 -26.9 8.7 -16.4 0.9 -0.2 -27.2 -7.7 0.7
----- End of picture text -----*

*IFRS16/AASB 16 (Leases) came into effect from 1[st] July 2019 (FY20). There is a favourable impact to EBITDA of $47.9m in FY20 and $49.3m in FY21 and conversely, an adverse impact to Depreciation of $41.9m in FY20 and $43.1m in FY21. The credit against operating expenditure reflects the recharge of the Groupwide Property rental expense which is allocated out to our business lines, with the depreciation line in this P&L incorporating the expense associated with the Group’s property leases.

Corporate & Technology includes shared service functions including Risk, Internal Audit, People, Facilities, Global Information Security and Corporate. Computershare allocates out all corporate expenses to our business lines. The residual Corporate and Technology revenues reflect some third-party technology revenues, rental income, interest income and other corporate related transaction income.

==> picture [39 x 36] intentionally omitted <==

----- Start of picture text -----

USA, 6%
----- End of picture text -----

==> picture [41 x 65] intentionally omitted <==

----- Start of picture text -----

FY21
revenue
$1.7m
UCIA, 90%
----- End of picture text -----

==> picture [91 x 110] intentionally omitted <==

----- Start of picture text -----

FY20
UCIA
33% revenue
$4.2m
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

18

Employee Share Plans Profit & Loss

USD M (at actual rates)
1H19
2H19
1H20
2H20
1H21
2H21
Fee revenue
57.2
73.2
66.5
66.7
69.8
74.8
Transactional revenue
45.8
82.4
61.9
71.3
58.7
101.2
Other revenue
6.6
8.0
7.0
5.5
5.9
6.4
Margin Income
7.0
8.6
6.3
4.9
2.3
1.9
Total Management Revenue
116.7
172.3
141.6
148.5
136.7
184.4
Operating expenditure
94.6
126.9
114.6
119.7
117.4
124.7
Share of net profit/(loss) of associates and jv
0.0
0.0
0.0
0.0
0.0
0.0
Management EBITDA
22.1
45.4
27.1
28.8
19.3
59.6
Management EBITDA ex MI
15.1
36.7
20.8
23.8
17.1
57.7
EBITDA Margin
19%
26%
19%
19%
14%
32%
Depreciation
0.3
0.1
0.9
-0.8
0.9
0.9
Amortisation
0.0
2.2
1.7
1.7
1.8
1.9
Depreciation & Amortisation
0.3
2.2
2.6
1.0
2.7
2.8
Management EBIT
21.8
43.1
24.5
27.8
16.6
56.8
Management EBIT ex MI
14.8
34.5
18.2
22.8
14.3
55.0
EBIT Margin
18.7%
25.0%
17.3%
18.7%
12.1%
30.8%
EBIT ex MI Margin
13.5%
21.1%
13.4%
15.9%
10.7%
30.1%
FY19
FY20
FY21
130.4
133.2
144.6
128.2
133.2
159.9
14.7
12.5
12.4
15.7
11.2
4.1
289.0
290.1
321.0
221.6
234.3
242.1
0.0
0.0
0.0
67.5
55.8
78.9
51.8
44.6
74.8
23%
19%
25%
0.3
0.1
1.8
2.2
3.5
3.7
2.5
3.6
5.5
64.9
52.2
73.4
49.3
41.0
69.3
22.5%
18.0%
22.9%
18.0%
14.7%
21.9%

==> picture [90 x 18] intentionally omitted <==

19

UK Mortgage Services Profit & Loss

==> picture [594 x 216] intentionally omitted <==

----- Start of picture text -----

USD M (at actual rates) 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
UKAR Fixed Fee 48.1 44.8 27.4 23.3 4.0 0.1 93.0 50.6 4.1
Other fee revenue 79.9 82.3 74.2 71.7 64.7 63.7 162.1 146.0 128.4
Margin Income 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total Management Revenue 128.0 127.1 101.6 95.0 68.7 63.8 255.1 196.6 132.5
Operating expenditure 108.6 110.0 102.2 100.9 69.4 69.3 218.6 203.0 138.6
Share of net profit/(loss) of associates and jv 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Management EBITDA 19.4 17.1 -0.6 -5.9 -0.7 -5.5 36.5 -6.4 -6.1
EBITDA Margin 15% 13% -1% -6% -1% -9% 14% -3% -5%
Depreciation 1.2 -1.0 1.0 -1.0 0.0 0.1 0.3 0.1 0.1
Amortisation 0.0 0.0 0.7 0.4 0.4 0.4 0.0 1.1 0.9
Depreciation & Amortisation 1.2 -1.0 1.7 -0.6 0.5 0.5 0.3 1.1 1.0
Management EBIT 18.2 18.1 -2.3 -5.3 -1.1 -6.0 36.3 -7.6 -7.1
EBIT Margin 14.2% 14.2% -2.2% -5.6% -1.6% -9.3% 14.2% -3.9% -5.3%
----- End of picture text -----

UK Performing
Non-
performing
Total
FY19
Performing
Non-
performing
Total
FY19
Performing
Non-
performing
Total
FY19
Performing
Non-
performing
Total
FY19
FY20 FY20 FY20 FY21 FY21 FY21
Performing
Non-
performing
Total
Performing
Non-
performing
Total
UPB £bn* 48.1 4.2 52.3 44.5 4.5 49.0 40.4 3.5 43.9
Number of loans(k)* 381.0 34.0 415.0 339.0 33.0 372.0 286.0 26.0 312.0
  • Servicing performed on a contractual basis

==> picture [90 x 18] intentionally omitted <==

20

US Mortgage Services Profit & Loss

==> picture [534 x 236] intentionally omitted <==

----- Start of picture text -----

USD M (at actual rates) 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Base Servicing Fees 81.9 90.7 103.8 110.3 107.9 101.6 172.6 214.1 209.5
Servicing related fees 22.2 24.9 23.5 23.4 29.8 49.4 47.1 47.0 79.2
Other service fees 42.4 68.8 82.1 71.4 75.4 82.3 111.3 153.4 157.7
Margin Income 12.9 16.9 17.9 6.3 2.1 1.7 29.8 24.2 3.7
Total Management Revenue 159.4 201.3 227.3 211.4 215.2 235.0 360.7 438.7 450.1
Operating expenditure 119.6 143.2 150.8 154.2 167.5 173.6 262.7 305.0 341.1
Share of net profit/(loss) of associates and jv 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Management EBITDA 39.8 58.1 76.4 57.3 47.7 61.4 98.0 133.7 109.0
Management EBITDA ex MI 27.0 41.2 58.6 50.9 45.6 59.7 68.2 109.5 105.3
EBITDA Margin 25% 29% 34% 27% 22% 26% 27% 30% 24%
Depreciation 1.1 1.4 3.4 0.4 2.1 1.8 2.5 3.8 3.9
Amortisation 20.4 23.2 29.5 35.0 45.1 53.9 43.6 64.5 99.0
Depreciation & Amortisation 21.5 24.6 32.9 35.4 47.2 55.7 46.1 68.3 102.9
Management EBIT 18.4 33.5 43.6 21.8 0.5 5.7 51.9 65.4 6.2
Management EBIT ex MI 5.5 16.6 25.7 15.5 -1.6 4.0 22.1 41.2 2.4
EBIT Margin 11.5% 16.7% 19.2% 10.3% 0.2% 2.4% 14.4% 14.9% 1.4%
EBIT ex MI Margin 3.8% 9.0% 12.3% 7.6% -0.7% 1.7% 6.7% 9.9% 0.5%
----- End of picture text -----

Revenue definitions

  • Base fees – Fees received for base servicing activities. Fees are generally assessed in bps for owned or structured deals, while subservicing is usually paid as a $ fee. Subservicing fees vary by loan delinquency or category.

  • Servicing related fees – Additional fees received from servicing a loan. This includes Loss mitigation fees e.g. for loan modifications and ancillary Fees e.g. late fees.

  • Other service fees - includes valuation, real estate disposition services, loan fulfilment services and CMC Coop Service.

  • Margin Income - Interest received on mortgagor funds prior to distribution.

==> picture [90 x 18] intentionally omitted <==

21

US Mortgage Services - UPB and number of loans

Performing
Non-
performing
Total
UPB and number of loans
FY20
Performing
Non-
performing
Total
UPB and number of loans
FY20
Performing
Non-
performing
Total
UPB and number of loans
FY20
Performing
Non-
performing
Total
UPB and number of loans
FY20
Performing
Non-
performing
Total
UPB and number of loans
FY20
FY21 FY21 FY21 FY21 v FY20 FY21 v FY20 FY21 v FY20
Performing
Non-
performing
Total
Performing
Non-
performing
Total
Fully owned MSR's UPB $bn
Number of loans (k)
31.5
131.4
9.2
84.7
40.7
216.1
31.3 7.8 39.1 -0.5%
15.3%
-15.4%
-26.4%
-3.9%
-1.1%
151.5 62.3 213.8
SA Part owned MSR's UPB $bn 20.2 19.9 40.0 13.1 15.8 28.9 -35.0%
-31.1%
-20.5%
-16.3%
-27.8%
-23.7%
Number of loans (k) 102.8 103.9 206.7 70.8 86.9 157.7
U Subservicing UPB $bn 27.8 10.0 37.8 35.5 8.4 43.9 27.7% -16.3% 16.0%
Number of loans (k) 162.9 109.9 272.7 212.4 78.0 290.4 30.4% -29.0% 6.5%
Total USA UPB $bn 79.4 39.1 118.5 79.9 32.0 111.9 0.6% -18.2% -5.5%
Number of loans(k) 397.1 298.4 695.5 434.7 227.2 661.9 9.5% -23.9% -4.8%

Key Definitions

  • Performing servicing: Servicing of a mortgage which is less than 30 days delinquent. Typically loans that meet the criteria of the Government Sponsored Entities e.g. “Fannie Mae”, “Freddie Mac”.

  • Non-performing servicing: Servicing of a mortgage that is over 30 days delinquent up to management of the foreclosure process. Typically, nonperforming servicing is performed over loans that are part of a securitization arrangement.

  • Mortgage servicing rights (MSR): Intangible assets representing an ownership right to service the mortgage for a fee for the life of the mortgage. The owner of the MSR can either service the loan itself or appoint a sub-servicer to do so. A fully owned MSR is where CPU owns the MSR outright.

  • Servicing advances: The owner of the MSR is required to fund various obligations required to protect a mortgage if the borrower is unable to do so. Advances receive a priority in any liquidation and are often financed in standalone non-recourse servicing advance facilities.

  • Part owned MSR’s

  • CPU has sold part of the MSR to a third party investor.

  • An Excess Strip Sale refers to the sale of a stream of cash flows associated with the servicing fee on a performing MSR. The seller of the servicing strip has the ability to service the mortgage.

  • An SPV deal refers to the sale of the rights to the MSR and associated servicing advances into an SPV. CPU typically takes a 20% equity stake in the SPV and performs all servicing on the loans via a sub-servicing fee for service relationship.

  • Subservicing: Servicing performed on a contractual basis.

==> picture [90 x 18] intentionally omitted <==

22

US Mortgage Services - Invested Capital

USD M (at actual rates) 1H19 FY19 1H20 FY20 1H21 FY21
Dec Jun Dec Jun Dec Jun
Net Loan Servicing Advances1 44.3 59.5 101.0 88.8 91.5 119.0
Net MSR intangible asset2 298.5 330.3 440.0 458.2 489.7 512.9
Investment in SPVs3 37.4 38.6 34.0 35.6 32.8 30.3
Other intangible assets4 75.7 73.7 72.1 70.2 68.8 67.5
Total invested capital 455.8 502.2 647.1 652.8 682.8 729.6
Net cash payments for MSR purchases5 45.7 100.4 139.3 185.0 65.9 123.6
MSR amortisation6 20.4 43.1 29.7 64.5 45.1 99.0

1 FY20 Annual report reference: Note 14 Borrowings on SLS non-recourse lending facility and Note 16 Loan servicing advances.

2 FY20 Annual report reference: Note 9 Intangible assets on Mortgage servicing rights and Note 25 Mortgage servicing related liabilities.

3 FY20 Annual report reference: Note 13 Financial assets and liabilities at fair value through profit or loss regarding Investment in structured entities.

4 Other intangibles are largely goodwill and acquired client lists related to acquisitions.

5 Refer to Cashflow statement: Investing cash flow - Payments for intangible assets including MSRs.

6 Amortisation for all servicing rights is calculated using the straight line method over their estimated useful lives of eight years for the interest-sensitive portfolio and nine years for the non interest-sensitive portfolio.

==> picture [90 x 18] intentionally omitted <==

23

FY21 Revenue by Business Unit and Geography

USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
USD M(at actual rates)
ANZ
Asia
UCIA
CEU
USA
Canada
Total
Register Maintenance 95.8
56.1

65.5

55.4

345.6

66.3

684.8
Corporate Actions 18.6
54.4

14.7

0.0

53.3

11.7

152.7
Stakeholder RelationshipManagement 1.8
5.8

16.2

0.0

62.9

0.0

86.7
Governance Services 0.9
0.3

8.2

3.4

59.9

2.4

75.1
Issuer Services 117.2
116.5

104.6

58.8

521.8

80.5

999.3
UK Mortgage Services 0.0
0.0

132.5

0.0

0.0

0.0

132.5
US Mortgage Services 0.0
0.0

0.0

0.0

450.1

0.0

450.1
Mortgage Services & Property Rental Services 0.0
0.0

158.8

0.0

450.1

0.0

609.0
Employee Share Plans 13.3
44.8

176.0

10.7

56.8

19.4

321.0
Employee Share Plans & Voucher Services 13.3
44.8

188.0

10.7

56.8

19.4

333.0
Corporate Trust 0.0
0.0

0.0

0.0

7.9

67.3

75.2
Bankruptcy 0.0
0.0

0.0

0.0

67.6

0.0

67.6
Class Actions 0.0
0.0

9.3

0.0

53.8

4.3

67.4
Business Services 0.0
0.0

9.3

0.0

129.3

71.6

210.2
Communication Services & Utilities 83.0
0.0

7.7

31.4

38.9

8.7

169.7
Corporate & Technology 0.0
0.0

1.5

0.0

0.1

0.0

1.7
Total Revenue 213.4
161.3

470.0

100.9

1,197.0

180.2

2,322.8

==> picture [90 x 18] intentionally omitted <==

24

FY21 Revenue by Country (USD and Local Currency)

USD M(at actual rates) Australia Hong Kong UK & Offshore Switzerland South Africa Germany USA Canada Other Total
Register Maintenance 86.7 56.1 45.8 7.8 12.4 22.1 345.6 66.3 41.9 684.8
Corporate Actions 17.3 54.4 9.7 0.0 1.5 0.0 53.3 11.7 4.9 152.7
Stakeholder RelationshipManagement 1.8 5.8 7.7 0.0 0.0 0.0 62.9 0.0 8.5 86.7
Governance Services 0.9 0.3 7.5 0.0 0.5 0.6 59.9 2.4 3.0 75.1
Issuer Services 106.7 116.5 70.7 7.8 14.4 22.7 521.8 80.5 58.3 999.3
Mortgage Services & PropertyRental Services 0.0 0.0 158.8 0.0 0.0 0.0 450.1 0.0 0.0 609.0
Employee Share Plans & Voucher Services 13.6 44.2 93.6 65.2 0.3 1.0 81.2 19.4 14.6 333.0
Business Services 0.0 0.0 9.3 0.0 0.0 0.0 129.3 71.6 0.0 210.2
Communication Services & Utilities 83.0 0.0 7.7 0.0 0.0 31.4 38.9 8.7 0.0 169.7
Corporate & Technology 0.0 0.0 1.5 0.0 0.0 0.0 0.1 0.0 0.0 1.7
Total Revenue in USD 203.2 160.8 341.7 73.0 14.7 55.1 1,221.4 180.2 72.9 2,322.8
Australia Hong Kong UK & Offshore Switzerland South Africa Germany USA Canada Other
AUD
HKD
GBP
CHF
RAND
EUR
USD
CAD
USD
Register Maintenance 116.7 435.1 34.2 7.1 193.4 18.5 345.6 85.7 41.9
Corporate Actions 23.3 421.5 7.2 0.0 22.8 0.0 53.3 15.1 4.9
Stakeholder RelationshipManagement 2.4 45.0 5.8 0.0 0.2 0.0 62.9 0.0 8.5
Governance Services 1.2 2.0 5.6 0.0 7.9 0.5 59.9 3.1 3.0
Issuer Services 143.6 903.7 52.7 7.1 224.3 19.0 521.8 104.0 58.3
Mortgage Services & PropertyRental Services 0.0 0.0 118.5 0.0 0.0 0.0 450.1 0.0 0.0
Employee Share Plans & Voucher Services 18.3 342.9 69.8 59.4 3.9 0.8 81.2 25.1 14.6
Business Services 0.0 0.0 6.9 0.0 0.0 0.0 129.3 92.5 0.0
Communication Services & Utilities 111.7 0.0 5.8 0.0 0.0 26.4 38.9 11.3 0.0
Corporate & Technology 0.1 0.1 1.1 0.0 0.1 0.0 0.1 0.0 0.0
Total Revenue in local currency 273.6 1,246.6 254.9 66.5 228.4 46.2 1,221.4 232.8 72.9

Equatex Revenue of $91.958m has been split between Switzerland $63.4m, USA $24.4m, UK $1.0m and Other $3.2m. In addition, Switzerland includes revenue for Register Maintenance $7.8m and Employee Share Plans $1.8m.

==> picture [90 x 18] intentionally omitted <==

25

Revenue, EBITDA and EBIT by Region

USD M (at actual rates)

Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
Revenue
1H19
2H19
1H20
2H20
1H21
2H21
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
ANZ 123.5 96.9 107.7 88.7 111.4 102.0 220.4 196.4 213.4
Asia
69.6
49.5 52.4 60.1 76.8 84.6 119.1 112.5 161.3
UCIA 260.7 319.6 258.7 268.3 215.8 254.2 580.3 527.0 470.0
CEU
41.5
62.8
104.4
87.5
100.9
USA 531.7 605.5 576.6 595.4 574.5 622.5 1,137.2 1,172.0 1,197.0
Canada
100.9
94.3
195.2
185.8
180.2
Total
Revenue
1,127.8 1,228.7 1,124.3 1,156.9 1,102.5 1,220.3 2,356.5 2,281.2 2,322.8
FY19
FY20
FY21
ANZ 18.7 6.0 16.9 5.2 8.7 14.9 24.7 22.1 23.7
Asia
26.5
16.8 21.3 23.0 39.1 32.0 43.3 44.3 71.1
UCIA 59.1 77.1 41.1 50.4 33.2 56.1 136.2 91.5 89.4
CEU
3.9
14.7
18.6
10.7
18.4
USA 175.6 190.7 202.0 190.3 156.6 186.1 366.2 392.3 342.7
Canada
47.6
38.2
85.8
85.5
83.1
Total EBITDA 331.4 343.4 336.6 309.7 277.7 350.5 674.9 646.4 628.2
FY19
FY20
FY21
ANZ 16.6 4.1 11.5 0.1 3.1 8.7 20.7 11.6 11.7
Asia
26.3
16.6 19.5 21.2 37.2 29.9 43.0 40.7 67.1
UCIA 53.5 70.1 28.8 37.5 20.7 44.4 123.6 66.4 65.1
CEU
3.0
13.5
5.7
0.6
2.4
11.7
154.9 136.6 93.7 115.4
45.4
36.1
33.7
45.2
265.9 232.2 190.8 255.3
16.5
6.3
14.1
USA 144.7 156.7 154.9 136.6 93.7 115.4 301.4 291.6 209.2
Canada
47.1
37.7
84.9
81.5
78.9
Total EBIT 291.3 298.8 265.9 232.2 190.8 255.3 590.1 498.0 446.1

==> picture [90 x 18] intentionally omitted <==

26

Revenue excluding acquisitions and disposals

USD M (at actual rates) 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Management Revenue 1,127.8 1,228.7 1,124.3 1,156.9 1,102.5 1,220.3 2,356.5 2,281.2 2,322.8
Less acquisitions* 12.2 76.6 43.4 11.6 20.3 11.0 88.9 55.1 31.2
Less disposals 23.4 0.1 23.5
Less UKAR fixed fee 48.1 44.8 27.4 23.3 4.0 0.1 93.0 50.6 4.1
Less Margin Income 125.2 121.2 116.0 83.4 55.5 51.5 246.5 199.4 107.0
Management Revenue excluding acquisitions and disposals, UKAR fixed fee and MI 918.8 986.0 937.5 1,038.6 1,022.7 1,157.8 1,904.8 1,976.1 2,180.5
  • Reflects first 12 months revenue contribution.

Acquisitions: Equatex Group Holding AG (9th Nov 18), LenderLive Financial Services, LLC (31st Dec 18), Corporate Creations (28th February 20), Verbatim LLC (1st July 20). Disposals: Karvy – 50% interest (17th Nov 18)

==> picture [90 x 18] intentionally omitted <==

27

Statutory results

USD M (at actual rates)

Statutory results FY20 FY21 FY21 v 20
Total revenue from continuing operations 2,277.3 2,283.2 0.3%
Other income 3.9 50.9 1203.6%
Total Revenue 2,281.2 2,334.1 2.3%
Total Expenses 1,957.1 2,064.3 5.5%
Statutory Net Profit (post NCI) 232.7 189.0 -18.8%
Earnings per share (post NCI) 42.55 33.77 -20.6%
Reconciliation of Statutory Revenue to Management Results FY21
Total Revenue per statutory results 2,334.1
Management Adjustments -11.2
Gain on Disposal of the Group's shareholding in
Euroclear Holding SA/NV
-11.2
Total Revenue per management results 2,322.8
Reconciliation of Statutory NPAT to Management Results FY21
Net profit after tax per statutory results 189.0
Management Adjustments (after tax)
Amortisation 42.7
Acquisitions and Disposals 24.5
Other 27.5
Total Management Adjustments 94.8
Net profit after tax per management results 283.7
Management Earnings per share (cps) 50.71
  • Management results are used, along with other measures, to assess operating business performance. The Company believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance. These items are typically nonrecurring costs associated with significant restructuring programs and integration of acquisitions and profits and losses arising from the sale of businesses and investments.

  • Management adjustments are made on the same basis as in prior years.

  • Non-cash management adjustments include significant amortisation of identified intangible assets from businesses acquired in recent years, which will recur in subsequent years, asset disposals and other one-off charges.

  • Cash adjustments are predominantly expenditure on acquisitionrelated and other restructures and will cease once the relevant acquisition integrations and restructures are complete.

  • A full description of the current financial year’s management adjustments is included on the next slide.

  • The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards.

==> picture [90 x 18] intentionally omitted <==

28

Management adjustment items

USD M (at actual rates) FY19 FY20 FY21
Management adjustments items (net of tax)
Amortisation 40.1 42.6 42.7
Amortisation of acquisition related intangible assets 40.1 42.6 42.7
Acquisitions and Disposals -86.4 5.9 24.5
Acquisition related expenses 13.6 15.7 33.6
Gain on disposal of Karvy -106.4
One-off tax expense on Equatex IP restructure 5.8 -1.1
Acquisition accounting adjustments 0.7 -1.0
Benefits of tax losses not previously recognised on Equatex acquisition -7.7
Gain on Disposal of the Group's shareholding in Euroclear Holding SA/NV -9.1
Other 11.9 22.7 27.5
Major restructuring costs 14.8 19.9 29.2
Marked to market adjustments - derivatives -3.1 2.8 1.6
Impairment charge - investments in associates 13.5
Restatement of deferred tax balances due to US tax law changes -12.8
Put option liability re-measurement -1.7
True-up of US tax reform impact on foreign subsidiary profits 1.2
Reversal of provisions -3.2
Total Management Adjustments -34.4 71.2 94.8

==> picture [90 x 18] intentionally omitted <==

29

Other expenditure

USD M (at actual rates)

USD M (at actual rates)
Operating costs 1H19
2H19
1H20
2H20
1H21
2H21
175.5
202.9
171.2
200.6
202.9
219.6
477.9
531.6
489.9
514.4
502.3
534.3
450.1
501.6
465.8
490.4
485.4
516.1
FY19
FY20
FY21
Cost of Sales 175.5 202.9 171.2 200.6 202.9 219.6 378.4 371.8 422.4
Personnel 477.9 531.6 489.9 514.4 502.3 534.3 1,009.5 1,004.3 1,036.6
Fixed/Perm 450.1 501.6 465.8 490.4 485.4 516.1 951.7 956.2 1,001.5
Variable/Temp 27.7 30.1 24.1 24.0 16.9 18.2 57.8 48.1 35.1
Occupancy
Other Direct
Computer/External Technology
38.9 38.6 16.1 16.6 17.5 13.8 77.5 32.7 31.3
52.9 55.2 60.6 57.7 58.9 55.4 108.1 118.4 114.3
50.3 56.9 50.0 57.9 43.5 46.8 107.2 107.9 90.3
Total Operating Expenses 619.9 682.4 616.6 646.6 622.2 650.3 1,302.3 1,263.3 1,272.5
Total Operating Expenditure 795.4 885.3 787.8 847.3 825.1 869.9 1,680.7 1,635.1 1,695.0

Note 1: Computer/External technology includes hardware, software licenses, network and voice costs, 3rd party vendor fees and data centre costs.

Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
Technology Costs
1H19
2H19
1H20
2H20
1H21
2H21
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
Development 35.7 36.6 47.7 51.5 48.5 52.2 72.3 99.2 100.7
Infrastructure 45.1 50.3 57.3 59.0 55.2 57.0 95.4 116.3 112.2
Maintenance 43.0 44.9 29.6 26.2 22.1 20.0 87.9 55.9 42.2
Admin 4.1 5.9 7.6 7.2 6.4 6.7 10.0 14.8 13.1
Total Technology Costs 128.0 137.7 142.2 144.0 132.3 135.9 265.6 286.1 268.2
Technology costs as a % of revenue 11.3% 11.2% 12.6% 12.4% 12.0% 11.1% 11.3% 12.5% 11.5%

Note 2: Technology costs include personnel, occupancy and other direct costs attributable to technology services. No internal development cost is capitalised.

Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
Capex breakdown
1H19
2H19
1H20
2H20
1H21
2H21
FY19
FY20
FY21
FY19
FY20
FY21
FY19
FY20
FY21
Information Technology 24.0 13.1 9.0 7.8 6.6 11.7 37.1 16.8 18.3
Communication Services Facilities 3.9 2.7 0.2 3.6 1.5 2.6 6.6 3.8 4.1
Occupancy 4.7 7.7 4.1 1.0 2.3 1.0 12.3 5.1 3.3
Other 0.8 0.4 0.4 0.7 0.1 1.1 1.2 1.1 1.3
Total Capex 33.3 23.8 13.6 13.2 10.6 16.4 57.2 26.8 27.0

==> picture [90 x 18] intentionally omitted <==

30

Breakdown of average client balances

1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Total Balances ($bn) 21.0 16.1 16.8 17.6 17.6 20.0 18.5 17.2 18.8
Exposed Balances 12.9 11.3 11.6 11.2 12.8 14.4 12.1 11.4 13.6
Exposed: Hedged balances
By Profile 2.9 3.0 3.6 3.3 2.8 3.4 2.9 3.5 3.1
Fixed rate deposits 1.6 1.6 3.2 2.9 2.7 3.4 1.6 3.0 3.0
Fixed rate swaps 1.2 1.4 0.4 0.4 0.1 0.0 1.3 0.4 0.0
Split by Currency 2.9 3.0 3.6 3.3 2.8 3.4 2.9 3.5 3.1
AUD 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
CAD 0.1 0.1 0.6 0.5 0.5 0.5 0.1 0.6 0.5
GBP 1.2 1.2 1.4 1.4 1.6 1.8 1.2 1.4 1.7
USD 1.6 1.7 1.6 1.4 0.7 1.0 1.7 1.5 0.9
Exposed: Non - hedged balances
By Profile 10.0 8.3 8.0 7.9 10.0 11.0 9.2 7.9 10.5
Non - hedged balances 8.6 6.7 6.1 6.0 9.9 9.9 7.5 6.0 9.5
Natural hedge floating rate debt 1.4 1.6 1.9 1.9 0.1 1.0 1.6 1.9 1.0
Split by Currency 10.0 8.3 8.0 7.9 10.0 11.0 9.2 7.9 10.5
AUD 0.4 0.3 0.3 0.3 0.4 0.4 0.3 0.3 0.4
CAD 1.6 1.3 1.1 1.1 1.2 1.7 1.4 1.1 1.5
GBP 2.5 2.5 2.1 2.0 2.0 2.2 2.5 2.1 2.1
USD 5.0 3.8 3.9 4.0 5.9 6.2 4.4 3.9 6.0
Other 0.5 0.5 0.6 0.4 0.5 0.4 0.5 0.5 0.5
Non-Exposed Balances 8.1 4.8 5.2 6.4 4.8 5.6 6.4 5.8 5.2

Average exposed balances prior to hedging

==> picture [140 x 274] intentionally omitted <==

----- Start of picture text -----

OtherAUD
4% 3% CAD
14%
FY21
USD
GBP
51%
28%
Other AUD
4% 3% CAD
15%
USD FY20
48%
GBP
30%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

Note: All non-exposed balances are not hedged. Excludes CCT balances.

31

Breakdown of Margin Income

Margin Income contribution from exposed hedged balances

==> picture [406 x 316] intentionally omitted <==

----- Start of picture text -----

At actual rates 1H19 2H19 1H20 2H20 1H21 2H21 FY19 FY20 FY21
Total Margin Income 125.2 121.2 116.0 83.4 55.5 51.5 246.4 199.4 107.0
Exposed 103.0 107.7 103.7 72.6 48.2 46.6 210.7 176.3 94.8
Exposed: Hedged
By Profile 31.5 33.9 42.2 38.7 31.5 32.3 65.4 80.9 63.8
Fixed rate deposits 16.6 16.4 35.7 32.6 28.4 29.2 33.0 68.3 57.6
Fixed rate swaps 14.9 17.5 6.5 6.1 3.1 3.1 32.4 12.6 6.1
Split by Country 31.5 33.9 42.2 38.7 31.5 32.3 65.4 80.9 63.8
Australia 0.0 0.0 0.0 0.0 0.1 0.1 0.0 0.0 0.2
Canada 0.6 0.6 7.5 6.4 5.8 6.0 1.3 13.9 11.8
UK 8.3 10.1 11.2 11.1 12.1 12.0 18.5 22.3 24.1
US 22.5 23.2 23.5 21.2 13.5 14.1 45.7 44.7 27.6
Exposed: Non - hedged
By Profile 71.5 73.8 61.5 33.9 16.7 14.3 145.3 95.4 31.0
Non - hedged 71.5 73.8 61.5 33.9 16.7 14.3 145.3 95.4 31.0
Natural hedge floating rate debt 1 n/a n/a n/a n/a n/a n/a n/a n/a n/a
Split by Country 71.5 73.8 61.5 33.9 16.7 14.3 145.3 95.4 31.0
Australia 2.0 1.6 1.0 0.2 0.5 0.0 3.6 1.2 0.5
Canada 19.2 15.6 12.3 7.8 1.7 2.4 34.8 20.1 4.1
UK 11.7 14.1 10.1 8.0 3.4 2.0 25.8 18.1 5.4
US 37.1 41.3 36.3 16.2 10.1 9.1 78.4 52.5 19.2
Other 1.5 1.3 1.9 1.7 1.0 0.8 2.8 3.6 1.8
Non-Exposed 22.2 13.5 12.3 10.8 7.3 4.9 35.7 23.1 12.2
Total Margin Income ($m) 125.2 121.2 116.0 83.4 55.5 51.5 246.4 199.4 107.0
Exposed Margin Income 103.0 107.7 103.7 72.6 48.2 46.6 210.7 176.3 94.8
Non-Exposed Margin Income 22.2 13.5 12.3 10.8 7.3 4.9 35.7 23.1 12.2
Average annualised yield 1.19% 1.52% 1.38% 0.95% 0.63% 0.52% 1.33% 1.16% 0.57%
Exposed 1.60% 1.91% 1.79% 1.30% 0.75% 0.65% 1.74% 1.55% 0.70%
Exposed: Hedged 2.20% 2.26% 2.34% 2.34% 2.29% 1.91% 2.22% 2.34% 2.09%
Exposed: Non - hedged 1.43% 1.77% 1.54% 0.86% 0.33% 0.26% 1.59% 1.20% 0.30%
Non-exposed 0.55% 0.58% 0.47% 0.34% 0.30% 0.18% 0.55% 0.40% 0.23%
Exposed: Hedged (underlying) 2 2.20% 2.26% 2.34% 2.34% 2.07% 1.73% 2.22% 2.34% 1.89%
----- End of picture text -----

==> picture [140 x 275] intentionally omitted <==

----- Start of picture text -----

Australia
0% Canada
17%
US
47% FY21
UK
36%
Australia
0% Canada
17%
US FY20
55% UK
28%
----- End of picture text -----

1 Interest on debt is recorded separately to Margin Income. However, the floating rate debt balances provide a natural offset to the interest rate exposure from exposed client balances for the Group.

2 Margin Income in FY21 reflects the benefit of hedges unwound in June 2020. The lower adjusted yield reflects the removal of this benefit.

==> picture [90 x 18] intentionally omitted <==

32

Exposed and non-exposed average balances by business

==> picture [642 x 188] intentionally omitted <==

----- Start of picture text -----

FY19 Balances Margin FY20 Balances Margin FY21 Balances Margin
(USDbn) Income (USDbn) Income (USDbn) Income
At actual rates Exp Non-Exp (USDm) Exp Non-Exp (USDm) Exp Non-Exp (USDm)
Register Maintenance 2.4 0.4 42.6 2.2 0.7 37.9 2.7 0.2 20.9
Corporate Actions 3.0 2.4 69.8 1.6 1.8 40.7 2.2 2.1 23.3
Issuer Services 5.4 2.8 112.4 3.8 2.5 78.7 4.9 2.3 44.2
Employee Share Plans & Voucher Services 1.5 0.2 15.9 1.3 0.2 11.4 1.3 0.1 4.2
Business Services 2.0 3.4 60.0 2.4 3.2 56.2 3.0 2.9 29.4
Mortgage Services & Property Rental Services 3.2 0.0 58.2 3.8 0.0 53.1 4.4 0.0 29.3
Totals 12.1bn 6.4bn 246.5m 11.4bn 5.8bn 199.4m 13.6bn 5.2bn 107.0m
Total average balances 18.5bn 17.2bn 18.8bn
Margin Income 210.7m 35.7m 176.3m 23.1m 94.8m 12.2m
Average annualised yield 1.74% 0.55% 1.55% 0.40% 0.70% 0.23%
----- End of picture text -----

==> picture [90 x 18] intentionally omitted <==

33

Profile of our swap and fixed rate deposit book and floating rate deposits

1H22 2H22 1H23 2H23 1H24 2H24 1H25 2H25 1H26 2H26
Exposed: Hedged balances ($bn)
By Profile 2.0 1.4 1.1 0.9 0.6 0.6 0.4 0.4 0.4 0.2
Fixed rate deposits 2.0 1.4 1.1 0.8 0.6 0.6 0.4 0.4 0.4 0.2
Fixed rate swaps 0.0 0.0 0.0 0.0 0.0 0.0 0.0 - - -
Split by Currency 2.0 1.4 1.1 0.9 0.6 0.6 0.4 0.4 0.4 0.2
AUD 0.0 0.0 0.0 0.0 0.0 0.0 0.0 - - -
CAD 0.5 0.5 0.2 0.2 0.2 0.2 0.0 - - -
GBP 1.1 0.9 0.9 0.6 0.4 0.4 0.4 0.4 0.4 0.2
USD 0.4 0.0 - - - - - - - -
Exposed: Non-hedged (floating rate term deposits) ($bn)
By Profile 3.8 3.6 3.4 2.2 1.4 1.1 1.0 0.9 0.7 0.5
Floating rate deposits 3.8 3.6 3.4 2.2 1.4 1.1 1.0 0.9 0.7 0.5
Split by Currency 3.8 3.6 3.4 2.2 1.4 1.1 1.0 0.9 0.7 0.5
AUD - - - - - - - - - -
CAD 1.5 1.5 1.5 1.0 0.8 0.8 0.8 0.7 0.6 0.5
GBP 1.0 1.0 0.9 0.5 0.0 0.0 0.0 0.0 - -
USD 1.2 1.1 1.0 0.8 0.6 0.3 0.2 0.2 0.0 -
  • Figures represent average notional balances for each half as at 30 June 2021.

  • CPU manages client balances in line with internal policies around counterparty credit risk, concentration of deposit risk and minimum levels of hedging.

  • Replacement/additional fixed rate deposits/swaps are expected to be implemented over future periods.

  • Balance figures reported at 30 June 2021 do not include the hedges unwound in FY20 (margin income benefitting through to FY24 of which $5.96m in FY22, $5.04m in FY23 and $1.60m in FY24).

==> picture [90 x 18] intentionally omitted <==

34

Key sensitivities on FY21 Margin Income (excluding CCT)

==> picture [655 x 148] intentionally omitted <==

----- Start of picture text -----

Interest Rate and Balance Sensitivity Currency Sensitivity
USD M Interest Rates [1] USD M GBP FX rate
At actual rates -25bps Base Case +25bps At actual rates -10% Base Case +10%
-10% 73.9 97.5 121.1 -10% 102.0 104.7 107.4
Base Base
80.8 107.0 133.3 104.3 107.0 109.7
Case Case
10% 87.6 116.5 145.4 +10% 106.6 109.3 112.0
2
CAD
Exposed Balances FX Rate
----- End of picture text -----

  • 1 Assumes movements in short term floating rates impact entire non-hedged exposed balances. Note - FY21 Base Case non exposed balances are $10.5bn of which a 25bps movement in floating rates equates to $26.25m.

2 Assumes exposed yield is maintained on increased or decreased balances.

  • If interest rates were 25 basis points higher in FY21, Margin Income and Management EBIT would have been $26.25m higher.

  • If interest rates were 25 basis points lower and exposed balances were 10% lower in FY21, Margin Income would have been $33.1m lower at $73.9m.

  • If interest rates were 25 basis points higher and exposed balances were 10% higher in FY21, Margin Income would have been $38.4m higher at $145.4m.

  • Sensitivities applied to legacy balances only and excludes CCT. CCT average balances for FY21 were $8.2bn.

  • If the CAD and GBP fx rate (relative to USD) was 10% weaker in FY21, Margin Income would have been $5m lower at $102m.

  • If the CAD and GBP fx rate (relative to USD) had been stronger by 10% in FY21, Margin Income would have been $5m higher at $112m.

==> picture [90 x 18] intentionally omitted <==

35

Debt Facility Maturity Profile and Composition – at 30 June 2021

Maturity Profile

Debt Composition of total facility limits

==> picture [675 x 279] intentionally omitted <==

----- Start of picture text -----

Undrawn bank
1,000 facilities: $1,051m • As at FY21, debt composition
was weighted towards bank 14%
facilities.
900
• Capital markets issuances will
800 increase the weighted average
maturity of the debt portfolio,
401.3 and increase overall funding $2,865m 51%
700 diversification.
35%
• Capital markets debt will align
600
Computershare more closely
with peers.
500 550.0
400
100.0
423.7
300
200 220.0
350.0
100 220.0 200.0
99.6 117.0
-
FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY29 FY30 FY31 FY32
SLS non-recourse advance facilities drawn Capital Markets (USPP) Drawn Bank Debt Undrawn Bank Debt
$m
----- End of picture text -----*

Note: Average debt facility maturity was 2.7 years as at 30 June 2021. Excludes undrawn SLS advance facilities. Total debt drawn – 61% fixed and 39% floating.

  • 36 * Total drawn debt at 30 June 2021 was $1,630.2m: 74% USD and 26% GBP.

==> picture [90 x 18] intentionally omitted <==

Balance Sheet

Balance Sheet
At actual rates 1H19 FY19 1H20 FY20 1H21 FY21
Dec Jun Dec Jun Dec Jun
Current Assets USD M 1,407.8 1,501.1 1,468.4 1,432.0 1,491.1 1,718.7
Non Current Assets USD M 3,111.2 3,183.9 3,448.7 3,557.8 3,663.6 3,533.2
Total Assets USD M 4,518.9 4,685.0 4,917.1 4,989.7 5,154.7 5,251.9
Current Liabilities USD M 740.7 701.1 834.6 1,024.6 837.3 995.7
Non Current Liabilities USD M 2,304.1 2,409.8 2,520.2 2,374.8 2,689.7 1,976.6
Total Liabilities USD M 3,044.8 3,110.9 3,354.8 3,399.4 3,527.0 2,972.3
Total Equity USD M 1,474.1 1,574.1 1,562.3 1,590.3 1,627.7 2,279.6
Net debt includingnon-recourse SLS Advance debt * USD M 1,478.0 1,475.0 1,549.1 1,432.5 1,561.6 893.2
Net debt to EBITDA ratio Times 2.24 2.19 2.28 2.22 2.66 1.42
Net debt excludingnon-recourse SLS Advance debt * USD M 1,244.9 1,241.4 1,340.1 1,244.9 1,316.6 673.7
Net debt to EBITDA ratio excludingnon-recourse SLS Advance debt Times 1.88 1.84 1.97 1.93 2.24 1.07
EBITDA Interest Coverage ratio Times 10.2 10.1 9.3 9.7 10.1 11.5
ROE1 % 27.1% 26.4% 22.8% 19.5% 16.8% 16.0%
ROIC2 % 14.9% 14.8% 13.5% 12.2% 10.1% 10.7%
  • Effective Dec 2019 (1H20), Net debt excludes lease liabilities ($7.7m as at Jun 19). 1 Return on equity (ROE) = rolling 12 month Mgt NPAT/rolling 12 mth avg Total Equity. 2 Return on invested capital (ROIC) = (Mgt EBITDA less depreciation & amortisation less income tax expense)/(net debt + total equity).

==> picture [90 x 18] intentionally omitted <==

37

Cash flow summary

==> picture [510 x 262] intentionally omitted <==

----- Start of picture text -----

USD M (at actual rates) 1H19 FY19 1H20 FY20 1H21 FY21
Net operating receipts and payments 268.1 585.2 312.2 688.1 238.9 543.6
Net interest and dividends -35.1 -68.1 -33.3 -50.4 -38.2 -75.3
Income taxes paid -56.4 -105.5 -28.6 -43.3 -76.6 -92.9
Net operating cash flows excluding SLS advances 176.6 411.6 250.3 594.4 124.1 375.4
Cash outlay on business capital expenditure -33.6 -55.6 -14.0 -24.0 -8.0 -16.3
Net cash outlay on MSR purchases – Maintenance1 -20.4 -43.1 -29.7 -64.5 -45.1 -99.0
Free cash flow excluding SLS advances 122.6 312.9 206.6 505.9 71.0 260.1
SLS advance funding requirements2 -6.6 -27.2 -41.5 -29.3 -2.7 -27.5
Cash flow post SLS advance funding2 116.0 285.7 165.1 476.6 68.3 232.6
Investing cash flows
Net cash outlay on MSR purchases – Investments 1 -25.3 -57.3 -109.6 -120.5 -20.8 -24.6
Acquisitions (net of cash acquired) -438.3 -445.2 -6.8 -159.1 -7.5 -21.8
Disposal of Euroclear Holding SA/NV 12.1
Disposal of Karvy 77.2 75.7
Other -14.9 -17.4 4.6 4.2 12.7 2.3
Total investing cash flows -401.3 -444.2 -111.8 -275.4 -15.6 -32.0
Net operating and investing cash flows -285.3 -158.5 53.3 201.2 52.7 200.6
----- End of picture text -----

1 Maintenance MSR capex assumed to be equivalent to the amortisation charge for the period. FY21 reflects a change in the amortisation period for interest rate-sensitive MSRs from 9 to 8 years for US Mortgage Services.

2 Net operating and financing cash flows.

==> picture [90 x 18] intentionally omitted <==

38

Exchanges rates

Currency 1H19 FY19 1H20 FY20 1H21 FY21
USD 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
AUD 1.3734 1.3933 1.4623 1.4889 1.3971 1.3464
HKD 7.8371 7.8405 7.8321 7.7999 7.7504 7.7550
NZD 1.4893 1.4874 1.5504 1.5683 1.4975 1.4428
INR 70.6855 70.4260 70.4405 71.9578 74.2471 73.7286
CAD 1.3117 1.3252 1.3203 1.3391 1.3315 1.2921
GBP 0.7707 0.7716 0.7993 0.7931 0.7711 0.7461
EUR 0.8645 0.8746 0.8999 0.9030 0.8529 0.8397
RAND 14.0136 14.1190 14.7507 15.5385 16.5396 15.5863
RUB 65.1752 65.5333 64.2928 66.6767 75.2164 75.0158
AED 3.6729 3.6729 3.6729 3.6729 3.6730 3.6730
DKK 6.4466 6.5256 6.7192 6.7424 6.3501 6.2480
SEK 8.9924 9.1332 9.6044 9.6389 8.8445 8.6095
CHF 0.9870 0.9937 0.9888 0.9782 0.9174 0.9109

==> picture [90 x 18] intentionally omitted <==

39

Important notice

Summary information

  • This announcement contains summary information about Computershare and its activities current as at the date of this announcement.

  • This announcement is for information purposes only and is not a prospectus or product disclosure statement, financial product or investment advice or a recommendation to acquire Computershare’s shares or other securities. It has been prepared without taking into account the objectives, financial situation or needs of a particular investor or a potential investor. Before making an investment decision, a prospective investor should consider the appropriateness of this information having regard to his or her own objectives, financial situation and needs and seek specialist professional advice.

Financial data

  • Management results are used, along with other measures, to assess operating business performance. The company believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance.

  • Management adjustments are made on the same basis as in prior years.

  • The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards.

  • All amounts are in United States dollars, unless otherwise stated.

Past performance

  • Computershare’s past performance, including past share price performance and financial information given in this announcement is given for illustrative purposes only and does not give an indication or guarantee of future performance.

Future performance and forward-looking statements

  • This announcement may contain forward-looking statements regarding Computershare’s intent, belief or current expectations with respect to Computershare’s business and operations, market conditions, results of operations and financial condition, specific provisions and risk management practices.

  • When used in this announcement, the words ‘may’, ‘will’, ‘expect’, ‘intend’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘continue’, ‘should’, ‘could’, ‘objectives’, ‘outlook’, ‘guidance’ and similar expressions, are intended to identify forward-looking statements. Indications of, and guidance on, plans, strategies, management objectives, sales, future earnings and financial performance are also forward-looking statements.

  • Forward-looking statements are provided as a general guide only and should not be relied upon as a guarantee of future performance. They involve known and unknown risks, uncertainties, contingencies, assumptions and other important factors that are outside the control of Computershare.

  • Actual results, performance or achievements may differ materially from those expressed or implied in such statements and any projections and assumptions on which these statements are based. Computershare makes no representation or undertaking that it will update or revise such statements.

Disclaimer

  • No representation or warranty, expressed or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in this announcement. To the maximum extent permitted by law, none of Computershare or its related bodies corporate, or their respective directors, employees or agents, nor any other person accepts liability for any loss arising from the use of this announcement or its contents or otherwise arising in connection with it, including, without limitation, any liability from fault or negligence.

Not intended for foreign recipients

  • No part of this announcement is intended for recipients outside Australia. Accordingly, recipients represent and warrant that they are able to receive this announcement without contravention of any applicable legal or regulatory restrictions in the jurisdiction in which they reside or conduct business.

==> picture [90 x 18] intentionally omitted <==

40