Computer Age Management Services Limited — AGM Information 2024

Jul 1, 2024

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01[st] July 2024

BSE Limited, National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers, Exchange Plaza, 5th floor, Plot No. C/1, Dalal Street G Block, Bandra Kurla Complex, Bandra Mumbai 400 001 (East), Mumbai 400 051 Scrip Code: 543232 Trading Symbol: CAMS

Dear Sirs / Madam,

Sub: Intimation under Regulations 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (Listing Regulations)

We wish to inform you that the 36[th] Annual General Meeting of the Members of the Company was held at 04.00 P.M. (IST) on Monday, 01[st ] July 2024 through Video Conferencing /Other Audio-Visual Means. The meeting concluded at 06:00 P.M. (including the voting time of 15 minutes). The proceedings of the meeting alongwith the presentation made at the meeting is enclosed in compliance with Regulation 30 of the Listing Regulations.

The Voting results pursuant to Regulation 44(3) of SEBI (Listing Obligations and Disclosures Requirements) Regulations, 2015 and Report of the Scrutinizer, pursuant to Section 108 of the Companies Act, 2013 and Rule 20 of the Companies (Management and Administration) Rules, 2014 will be submitted in due course.

Thanking you,

Yours faithfully, For Computer Age Management Services Limited

Digitally signed by Manikandan Manikandan GopalakrishnanDN: cn=Manikandan Gopalakrishnan gn=Manikandan Gopalakrishnan c=IN India Gopalakrishnan l=IN India e=manikandan.g@camsonline.com Reason: I am approving this document Location: Date: 2024-07-01 18:32+05:30 G Manikandan

Company Secretary and Compliance Officer

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Summary of the Proceedings of the 36[th] Annual General Meeting of Computer Age Management Services Limited held on 01[st] July 2024 through Video Conferencing (VC) / Other Audio-Visual Means (OAVM)

Meeting Details:

The AGM was scheduled for Monday, July 01, 2024, at 04:00 p.m. (IST). The Cut-off date for e-voting was June 21, 2024. The Meeting started at 04:00 P.M. and concluded at 06:00 P.M. (including the time allowed for e-voting at the AGM and 15 minutes after the proceedings of the AGM was concluded by the Chairman, as declared by the Chairman).

Meeting Mode:

The Meeting was conducted through Video Conferencing (VC) and Other Audio-Visual Means (OAVM), in compliance with the General Circulars Nos. 14/2020 dated April 8, 2020, 17/2020 dated April 13, 2020, 20/2020 dated May 5, 2020, and subsequent circulars issued in this regard, the latest being 9/2023 dated September 25, 2023, issued by the Ministry of Corporate Affairs (‘ MCA Circulars ’) and Circulars dated May 13, 2022, January 5, 2023 and October 7, 2023 issued by the Securities and Exchange Board of India ( ‘SEBI Circular’ ), and as per the applicable provisions of the Companies Act, 2013 and the Rules made thereunder and SEBI (Listing Obligations and Disclosures Requirements) Regulations, 2015 (“ Listing Regulations ”).

Directors in attendance:

Sr.no	Name of director	Designation	Location
1	Mr. Dinesh Kumar Mehrotra	Independent Director and Chairman of the Company. Chairman of CSR and ESG Committee and Member of Audit Committee, Nomination and Remuneration Committee and Risk Management Committee	Joined over VC from Mumbai
2	Mr. Natarajan Srinivasan	Independent Director , Chairperson of the Audit Committee, Stakeholder Relationship Committee and Member of Risk Management Committee	Joined over VC from Mumbai
3	Mrs. Vijayalakshmi Rajaram Iyer	Independent Director, Chairman of Nomination and Remuneration Committee and Risk Management Committee and member of CSR and ESG Committee and Audit Committee	Joined over VC from Dubai
4	Mr. Pravin Udhyavara Bhadya Rao	Additional Director and Chairman of IT Strategy Committee. Member of Stakeholders’ Relationship Committee and Nomination and Remuneration Committee	Joined over VC from Bangalore.
5	Mr. Anuj Kumar	Managing Director and Member of Stakeholders’ Relationship Committee,CSR and ESG Committee and IT Strategy Committee.	Joined from Corporate office, Chennai

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Chief Financial Officer, and Company Secretary:

Sr.no	Name	Designation	Location
1	Mr. Sesha Raman Ramcharan	Chief Financial Officer	Joined from Corporate office, Chennai
2	Mr. Manikandan Gopalakrishnan	Company Secretary and Compliance Officer	Joined from Corporate office, Chennai

The representatives of the Statutory Auditors, Secretarial Auditors were also present through VC from their respective locations.

Members attending the Meeting:

48 Members had attended the meeting virtually, in person / through authorized representatives. In terms of the MCA circulars and SEBI circular, the requirement of appointing proxies was not applicable.

Quorum:

The requisite quorum as required under Section 103 of the Companies Act, 2013 was present throughout the meeting.

E-voting during the Meeting:

The Members, attending the meeting, who had the right to vote but had not cast their votes through remote e-Voting were given the opportunity to vote using the e-voting platform of NSDL, which was activated at the beginning of the meeting.

Proceedings of the Meeting:

After declaring that the requisite quorum for the meeting was present, the Chairman called the Meeting to order. It was announced that the Statutory Registers, as required under the Companies Act, 2013, and the documents that are required to be kept open in terms of the resolutions provided in the AGM Notice, were available for inspection of the Members electronically.

Since, the Auditors' Report on the Financial Statements (Standalone as well as Consolidated) for the year ended March 31, 2024, did not have any qualifications, reservations, observations, adverse remarks or disclaimer, the same was not required to be read. Also, the Notice convening the Meeting along with text of resolutions and explanatory statements were taken as read.

In his opening remarks, the Chairman provided a brief overview of Company's performance in the financial year 2023-24.

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Mr. Anuj Kumar, the Managing Director, then proceeded with a comprehensive presentation to the Members. He provided a concise overview on key highlights and financial performance for the financial year 2023-24.

The registered shareholders were requested to speak/raise their queries. Mr Anuj Kumar provided the responses for the queries raised by the shareholders.

Pursuant to the provisions of Section 108 of the Companies Act, 2013 read with Rule 20 of the Companies (Management and Administration) Rules, 2014, the Company had provided the remote e-voting facility to the Members in respect of businesses to be transacted at the AGM. The remote e-voting commenced at 9.00 a.m. on Wednesday, June 26, 2024, and ended at 5:00 p.m. on Sunday, June 30, 2024. Further, the Company had also provided the facility for e-voting during the AGM on all the resolutions to facilitate the Members who were attending the meeting and had not cast their votes earlier through remote e-voting.

Ms. B. Chandra from M/s. B Chandra and Associates, Practicing Company Secretaries, has been appointed as the scrutinizer to scrutinize the votes casted at this meeting and in the remote e-voting

The following resolutions as set out in the Notice convening the AGM were put to vote by Remote e-voting and e-voting during the meeting:

- Mode of Voting for all resolutions: Remote e voting Prior and during the AGM

Sl No	Agenda	Resolution Required Ordinary/Special
	ORDINARY BUSINESS
1.	Adoption of the audited Standalone financial statements of the Company for the financial year ended 31stMarch 2024 together with the Reports	Ordinary Resolution
2.	Adoption of the audited Consolidated financial statements of the Company for the financial year ended 31stMarch 2024 together with the Reports.	Ordinary Resolution
3	Confirmation of Interim dividends of Rs. 30/- per share paid and Declaration of a final dividend of Rs.16.50/- per share on equity shares of the Company for the financial year ended 31stMarch 2024.	Ordinary Resolution
4.	Appointment of Mr. Pravin Udhyavara Bhadya Rao (DIN: 06782450) as an Independent Director for a term of 3 years	Special Resolution

The Chairman authorized the Company Secretary to file the results of the remote e-voting and e-voting at the AGM venue within 2 working days of the conclusion of the meeting along with

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the Scrutinizer's Report with the Stock Exchanges in terms of the Listing Regulations and would be placed on the website of the Company.

The Chairman then thanked the Members for their continued support and for attending and participating in the meeting. He also thanked the Directors for joining the meeting virtually.

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Committed to Steered by Focussed on Excellence Ex erience Ex ansion p p

CAMS 36[th] AGM 1[st] July 2024

CAMS - COMPANY OVERVIEW

• Founded in 1988 and institutionally owned until September 2020

• Company listed w.e.f 1[st] October, 2020, subsequent to an initial public offering through OFS by the existing shareholders

• Service partner to Mutual Funds, AIFs, PMS and Insurance Companies & provides Payment services

• Recent foray – CAMS Account Aggregator and CAMS NPS CRA

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Directors
Mr. Dinesh Kumar Mehrotra Mr. Natarajan Srinivasan
Mrs. Vijayalakshmi
Chairman & Independent Director
Rajaram Iyer
Independent Director
Independent Director
Mr. Pravin Rao Mr. Anuj Kumar
Additional Director Managing Director
Tech Committee Members
Dr. Nandlal L. Sarda Prof. Shivakumar Mrs. Ashalatha
Former Prof. IIT, Mumbai Former Prof. IIT, Govind
Mumbai Former CISO SBI
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2

LEADERSHIP TEAM

Anuj Kumar

• Managing Director 30 years IBM India , Concentrix, Godrej & Boyce

Vinodh Chelambathodi

• Chief Human Resources Officer 30 years

• “Godrej, Flextronics, HCL, Capgemini, Polaris, and FSS”

Abhishek Mishra

Chief Risk Officer 25+ years “Accenture, GE, Washington Mutual Bank ”

Anish Sawlani

Chief Executive Officer– CAMS KRA Investor Relation Officer

• 14 years

• “Idea Cellular, Sundaram Finance”

Vasanth Emmanuel Jeyapaul

Chief Executive Officer – CAMS Payment Services Pvt. Ltd. 27 years

• “Bennett, Coleman & Co. Ltd., Agenda Net marketing Ltd., & FSS”

Syed Hassan

Chief Operating Officer 27 years “DXC Technology, Britannia Industries & Unilever”

Soumendu Ganguly

Dy. Chief Operating Officer & Business Head – New Platforms 18 years “TCS, Infoedge, Sulekha.com”

Kamala Radhakrishnan

Chief Marketing Officer 28 years “Standard Chartered, ANZ Bank”

Karthick Babu

Compliance Officer Over 28 years ”ONICRA Credit Rating Agency, Info Vest PTE Ltd.”

Kaushik Narayan

Chief Executive Officer and Co-founder, Fintuple 25 years “Accenture, CapGemini”

Ravi Kethana

Chief Platform Officer 29 years “TCS & Wipro”

Girish Sankar

Deputy. Chief Strategy Officer & Business Head - Alternatives 18 years

• “Infosys, Barclays, Yes Bank, IDFC”

Prabal Nag

Chief Business Officer – Asset Mgmt Services 28 years

“JP Morgan, JM Financials”

Tejinder Singh

Chief Executive Officer CamsFinserv

• 25 years

• “ICICI Bank, Airtel, ABN Amro Bank”

Amit Das

Chief Executive Officer and Co-founder, Think360 AI

• 20 years + analytics experience “EXL, PwC”

Ram Charan Sesharaman

Chief Financial Officer 25 years “TVS , SSI , Lason India , Photon Interactive and Reliance Jio”

ES Varadarajan

Chief Process Officer 20+ years , “UTI”

Deepak Kumar Singh

Chief Information Security Officer 20+ years “Flipkart health care”, Cleartrip

Vivek Bengani

Chief Executive Officer – CAMSRep

20 years

“Edelweiss Tokio Life, ING Group, Exide Life Insurance”

Suryadip Ghoshal

Chief Analytics Officer and Co-founder, Think360 AI 18 years + analytics experience “FICO, PwC”

3

A REGULATED AND ACCREDITED INTERMEDIARY

 Regulated by SEBI since 1993

• Q-RTA since 2018

• KRA license

• SCORES Project (Grievance Management System)

• Exclusive service partner to AMFI since 2002 for Intermediary governance services

• Secure  ISO 22301:2019 ISO 27001:2005 for certification for Information Security Business Continuity in 2007 and Management subsequently System renewed to 27001:2013

  • NPCIIPC

• CAMSPay PCI-DSS  Critical Information compliant Infrastructure(CII)

• Licensed by RBI since 2007 for Debit Mandate processing

• In-principle approval for PA

• Regulated by RBI for AA and Payment Services

• Central Record-Keeping Agency (CRA)

• Regulated by PFRDA

• ISO 9001:2008 certified and subsequently renewed to ISO 9001:2015

• SOC-1 & SOC-2

• (Service Organisation Control) Compliant TA

 Regulated by IRDAI

• CAMSRep Insurance Repository & Services

RTA: Registrar & Transfer Agency AMFI: Association of Mutual Funds of India

4

CREATING EMPLOYMENT AND DRIVING PEOPLE DEVELOPMENT

31% 7,056 Women employees as a % Total Employees[#] of total employees

86,099 Total training hours Building better communities ₹ 7,09,51,920 8,000+ Consolidated CSR spend CSR beneficiaries

Diversity at CAMS – Gender diversity

Male Female

• All Numbers as of 31[st] March 2024 # Including On-roll & Vendor employees

5

STRONG CUSTOMER ENDORSEMENT

• 97.55% investors being very satisfied / satisfied

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Very Not
Satisfied Satisfied
Satisfied
73.02% 24.53% 2.45%
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• Survey across camsonline.com, myCAMS & Front Offices

 36,598 respondents

 97.55% have given very satisfied and satisfied rating

6

FOCUS ON ESG

SES has published the ESG report for CAMS for the year 2022-23 based on information published in public domain.

The score has increased from 68.8 to 73. The Raw score is 74.6 before adjusting Industry risk exposure.

 The scores of the company are closer to the Industry High in Social and Governance

 Environment is low which will be enhanced with better reporting

7

THOUGHT LEADERSHIP

Reports on mutual funds, Alternatives and Insurance winning appreciation from stakeholders and larger ecosystem

8

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AWARDS
Tatva Award – CAMSPay & CAMSRep ET Datacon award 2023 Think360 - Top Data Science
Services Providers
HDFC Bank
SEBI Felicitation CAMSPay - Best Corporate Think360 - AIFintech100
Technology Adoption
9
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FINANCIAL OVERVIEW

10

YOUR COMPANY CONTINUES TO DELIVER STRONG FINANCIAL RESULTS WITH HIGH DIVIDEND PAYOUT

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1,136.5 Cr
353.6 Cr 41.7%
Revenue from
PAT
Return on
Operations
Net-worth
505.6 Cr
469.5 Cr
PBT Operating
EBITDA
465% Dividend for the Financial Year
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All Numbers as of 31st March 2024 and in Rs Return on Net-worth – PAT / Average Equity • Dividend includes the proposed dividend placed for shareholder approval

11

BUSINESS OVERVIEW

12

PREFERRED STRATEGIC PARTNER TO INSTITUTIONS IN THE EXPONENTIALLY GROWING CAPITAL MARKETS & FS SECTOR THROUGH OUR VARIOUS LINES OF BUSINESS

MF RTA Technology Solutions

Alternatives Payments Services

Insurance Repository KYC Services

Account Aggregator

Advanced Analytics

NPS CRA

Digital Transformations

13

NURTURING INNOVATION THROUGH OUR INDUSTRY FIRST SOLUTIONS

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AI/ML Based
services like
Analytics & bank mandate
credit scoring change
based on
SMS data
Bima
Central my CAMS
Digital Lien
WealthServ 360
INNOVATION
Instant KYC
Deep tracing
for Insurers AA based
Identity &
UPI Account
Verification
MFDEx+ AutoPay Suite
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14

DIGITAL FIRST INITIATIVES

TO BECOME THE PREFERED PARTNER FOR THE CAPITAL MARKET ECOSYSTEM

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Digital onboarding Payments
Real time analytics Chatbot
Real time dashboard Account validation
10 minute eKYC APIs
eSign Artificial Intelligence
Reconciliation Tech stack Machine Learning
Loan against Mutual Funds AML checks
Online TPV AI /ML for Post-sales service
Algo-based name matching Innovation sandbox
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15

INDIA’S LARGEST PLATFORM & SERVICE PARTNER TO THE MUTUAL FUND INDUSTRY

 Catalyst to the growth of the Indian Mutual Fund industry

 Mature proprietary technology platform, digital applications

 Most comprehensive range of services

 Preferred partner for the industry’s leading asset managers

~68%

₹37.3 Tn*

10[*]

market share of Indian MF industry assets

Assets under service of the ~₹55.0 Trillion industry

of Top 15 asset management companies in India

~60 Mn

Transactions Volume

for FY’24

₹160 Tn

Process as pay in & payout For FY’24

• as of March ’24

16

MARQUEE CLIENTELE, PREFERRED PARTNER FOR NEW AGE, DIGITAL MUTUAL FUNDS

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CAMS has won
5 of the last 7
New-To-Market
MF RTA mandates 17
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HIGH GROWTH ACROSS ALL KEY TRANSACTION METRICS

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2.6 Cr ₹ 1.7 Tn 2.37 Cr 3.2 Cr
New SIP Equity Net Sales New Folios Unique Investors
Registrations FY’24 FY’24 Mar ‘24
FY’24
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18

FULL-STACK SERVICE PROVIDER FOR THE ALTERNATIVES INDUSTRY

• 77 new mandates added including 8 in GIFT city

• Expanded the offerings of WealthServ360 to make it a comprehensive digital platform and is garnering excellent market response

• Launched WealthTrak, industry first analytics platform

• GIFT city offering bolstered by launching fund administration services and tying up with Multifonds for multicurrency accounting capabilities. Taking the overall client tally to 17

• Fintuple’s new unified platform integrates all Custody, Clearing, Fund Accounting, Treasury & Forex services digitally under one roof. Beyond domestic custody, the platform is being extended to FPIs & FDIs and also for Capital Markets Groups in banks

420+ funds serviced

₹2.2 Tn

assets under service

132+

1[st]

Signups RTA at GIFT City of CAMS Wealthserv to set up full-stack & Fintuple digital operations for AIFs onboarding solution

• All Numbers as of 31[st] Mar 24

19

MARKET LEADER IN MUTUAL FUNDS PAYMENTS PROCESSING

• CAMSPay registered 21% YoY revenue growth

• CAMSPay received the final authorization to operate as a Payment Aggregator from the RBI

• LIC onboards CAMSPay as exclusive partner to execute customer account authentication

• In collaboration with the Mutual Fund ecosystem, CAMSPay has launched the industry’s first Daily SIP, offering unparalleled flexibility in investment opportunities

>50%

~40%

10Mn+

Market Share in Mutual Funds RP ecosystem

3.6Mn+

UPI AutoPay Mandate Registrations

Of Overall Insurance Industry- NACH Transactions

~ ₹850Bn+

Worth of NACH + Digital Transactions

NACH Mandate Registrations

60Mn+

Bank Accounts Validated

4Mn+

Daily SIP Transactions

Processed

18Bn+

worth of UPI transactions

• All Numbers as of 31[st] March 2024

20

INSTANT KYC, IMMEDIATE INVESTMENT

 93% YoY revenue growth

• ’10-Minute KYC’ Industry First AI embedded KYC solution to onboard customers instantly

• Fully compliant KYC solution to service entities governed by SEBI, RBI, PFRDA IRDAI with AI assisted Face match, OCR and Liveliness, with built-in OVD verification services

• Low Code Design Studio that introduces Video Interaction App (VIA) in any web or mobile app

• KYC services for Banks, NBFCs, Insurance, Fintech, Brokerage, Wallets & Payment Banks

• CAMS KRA continues to bolster its product superiority and is emerging to be a preferred KYC service provider

• Added 25 new financial institutions and FinTechs as its customers, significantly adding non-MF PANs to its stock

~18 Mn KYC records

~3,00,000

Fresh KYC every month

• All Numbers as of 31[st] March 2024

21

THE SINGULAR PLATFORM IN INDIA TO SERVICE BOTH INSURANCE COMPANIES & POLICY HOLDERS

• 72 lakh+ e-Policy issuances and 60 lakh + e-Insurance account opening.

• Forayed into insurance KYC arena with the KYC service contract from Oriental Insurance Company (OICL). This service is powered by Think360’s Kwik ID demonstrating the prowess of CAMS group’s KYC capabilities.

• Bima Central goes live with first insurer integration and features a promising pipeline

• Industry first “Customer Deep tracing” solution

6 Mn

e-Insurance (eIA) accounts

270+

Insurance Service Centres

7.2 Mn

e-Policies under service

40%

Market Share

~ ₹1500 Cr.

Unclaimed amount traced

• All Numbers as of 31[st] March 2024

22

BIMA CENTRAL – INDUSTRY FIRST APP FOR INSURANCE PORTFOLIO MANAGEMENT & SERVICES

Platform Visuals

A consolidated view of insurance protection 01 & investment – Visualizing what you have as well as what you don’t have

Proactive claim readiness, at all times – 02 includes beneficiaries, nominees & family members apart from policyholder

Making the benefits real (tangible) and 03 visible

23

FULL-STACK DATA SCIENCE & AI-FOCUSED FIRM

• Received empanelment confirmation from India’s largest bank, State Bank of India, for its flagship product Kwik.ID and multiple other offerings

• Won mandates from SBI General Insurance and Oriental Insurance in partnership with CAMSRep for executing KYC services

• Commenced the AI and Analytics transformation initiatives at Money Control (Network18)

• Deployed flagship alternative data enrichment and credit scoring product Algo360 for a top broking house, leading financial services firm

• Partnered with CAMSKRA to embed KwikID’s industry leading KYC and onboarding capabilities

190+ 70+Mn. 10 Clients Served Customer IDs Years in business[100+ ] AI & Data Science Experts Processed

*CAMS Acquired Majority Stake in Think Analytics India Pvt Ltd in April 2023

• All Numbers as of 31st March ’24

24

WINNING STRIDES IN THE PATH BREAKING ACCOUNT AGGREGATOR ARENA

 13.3% market share of customers successfully linked to AA ecosystem.

 Preferred AA partner in F&O Account opening use case

 100+ deals signed up for AA+TSP services during the year

6 lakh+

Number of accounts linked

52

FIPs Integrated including Banks, Insurance Companies, MF & CRA

200+

Enterprises Signups for CAMSfinserv

24%

Market share in FIUs live

101 FIUs

onboarded

• All Numbers as of 31[st] March’24

25

CAMS INDUSTRY-FIRST NPS CRA PLATFORM ON CLOUD

 Making significant inroads into the POP and corporate segment with 74% new subscription from the retail POP channel

 New POPs onboarded to increase volumes

 More than 40% YoY growth in Subscriber onboarding

 Enhanced offerings with additional features like UPI AutoPay, eNach, CAS

Only CRA to offer multiple KYC options

CKYC and Aadhaar eKYC for easy onboarding

2[nd]

Position in the eNPS segment

7,700+

Total eNPS through camsnps.com

7.3%

40K

market share in new eNPS in FY

Registrations

• All Numbers as of 31[st] March’24

26

MANAGEMENT COMMENTARY

27

CAMS HAS DEMONSTRATED STABLE REVENUE GROWTH, SUSTAINABLE MARGIN EXPANSION AND CONSISTENT PRODUCTIVITY IMPROVEMENTS OVER THE LAST 5 YEARS

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1,200
1,000
800
600
1,136
400
694
200
0
FY19 FY24
Revenue
6,000
5,056
5,000
4,000
3,000
2,179
2,000
1,000
0
FY 19 FY24
EBITDA
Rs in Cr
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• AAuM of CAMS Serviced funds has grown at a CAGR of 16% from ₹15.8 Tn to ₹33.4* Tn in the last 5 years

• MF AuM based revenue growth @ 11.7% CAGR (in line with industry AAuM growth)

• CAMS Overall revenue has grown from ₹6,936 Mn to ₹11,365.2 Mn in this period at a CAGR of 10.4%

• Operating EBITDA has improved from 31.4% in FY19 to ~44.5% in FY24 growing @ a CAGR or 18.3%

• PAT has grown from ₹1,351 Mn in FY19 to ₹3,536 Mn in FY24 growing @ CAGR of 21.2%

• AAuM for FY’24

28

CAMS WILL CONTINUE TO DRIVE THE KEY LEVERS OF VALUE CREATION …

Sustain Leadership Position in our business

Accelerate the Momentum on Growth

29

Thank You