Earnings Release • Aug 5, 2021
Earnings Release
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Dirk Tirez, CEO of bpost group: "Thanks to its 36,000 employees, bpost can deliver solid financials while developing the ambition to be one of the most sustainable postal and logistics operators in Europe from an economic, ecologic and social perspective. Compared to 2Q20 COVID lockdown, bpost delivers a strong quarter driven by mail revenues and sustained ecommerce in Europe. North America saw strong growth in new business partially offsetting the impact of non-recurring COVID lockdown same stores sales volume from 2Q20. The good results put bpost group in a position to upgrade its full year guidance which is to deliver "above EUR 340m" EBIT.
The bpost management team embraces the continuity in governance to further execute on the management priorities, with the preparation of the end of year peak as absolute priority."
The 2021 priorities as announced in 1Q21 have all progressed:
These initiatives are the focus of the CEO and executive team for the coming months. They aim at improving performance and predictability of bpost group.
On July 23, 2021 the Belgian government approved a 7th management contract with bpost. The new management contract provides for a compensation for Services of General Economic Interest in the range of EUR 125-130m on an annual basis, subject to inflation. The services covered include:
After submission to and validation by the European Commission, the new contract will be effective for the 5-years period from January 1, 2022 to December 31, 2026. The new management contract is the result of several months of intense and fruitful collaboration with all stakeholders, and is evidence of the alignment of interests of the key bpost stakeholders.
50% increase from Dec '20 to Dec '21 of parcels absorption in regular mail rounds to reduce outsourcing to subcontractors and increase operational leverage
Transfer of The Mail Group to Architect Equity was signed and closed on August 5, 2021. The active portfolio management team continues to look for opportunities to optimize the existing bpost portfolio.

Launch of operational benchmarking and process optimization against best-in-class operators to further improve our operating model. Objective to translate parcels growth into best-in-class satisfaction and operating performance for profit growth. Appointment of Gerrit Mastenbroek as special advisor to the CEO to support operating model optimisation.
bpost set up an ESG Committee with development of a bpost group ESG roadmap by year-end. Ambition for bpost to become one of the greenest postal operators in Europe by 2030. Investments to accelerate this transition are captured within the capex envelope.
In light of the second quarter results, and based on current assumptions of mail volume trend and normalization for COVID-19 e-commerce activities for the rest of the year, bpost raises its updated outlook for the current year 2021.
The group's total operating income for 2021 is expected to increase by a low- to mid-single-digit percentage compared to 2020, while group adjusted EBIT is now expected to be above EUR 340m.
For Mail & Retail, the outlook is revised as follows:
For Parcels & Logistics Europe & Asia, the outlook remains unchanged:
For Parcels & Logistics North America, the outlook remains unchanged:
Gross capex is still expected to be around EUR 200-220m, geared towards the strategy to grow omni-commerce logistics.
The dividend relative to the results of the year 2021 will be in the range of 30-50% of IFRS net profit, and will be payable in May 2022 after the General Shareholders' Meeting, in accordance with the new dividend policy.
For more information: Antoine Lebecq T. +32 2 276 2985 (IR) corporate.bpost.be/investors
Veerle Van Mierlo T. +32 472 920229 (Media) [email protected]

| 2nd quarter (in million EUR) | |||||||
|---|---|---|---|---|---|---|---|
| Reported | Adjusted | ||||||
| 2020 | 2021 | 2020 | 2021 | % Δ | |||
| Total operating income | 1,052.7 | 1,037.9 | 1,052.7 | 1, 037.9 |
-1.4% | ||
| Operating expenses (excl. D&A) | 917.0 | 866.5 | 917.0 | 866 .5 |
-5.5% | ||
| EBITDA | 135.7 | 171.4 | 135.7 | 1 71.4 |
26.2% | ||
| Depreciation and amortization | 65.5 | 68.0 | 60.8 | 6 4.8 |
6.6% | ||
| EBIT | 70.2 | 103.4 | 74.9 | 106 .6 |
42.2% | ||
| Margin (%) | 6.7% | 10.0% | 7.1% | 10.3% | |||
| Result before tax | 59.5 | 99.3 | 64.2 | 10 2.5 |
59.7% | ||
| Income tax expense | 15.9 | 26.9 | 16.1 | 27.6 | 71.1% | ||
| Net result | 43.6 | 72.4 | 48.0 | 74.9 | 55.9% | ||
| FCF | 113.2 | ( 60.9) | 44.1 | ( 60.7) | |||
| Net Debt at 30 June | 539.5 | 489.4 | 539.5 | 489.4 | -9.3% | ||
| CAPEX | 24.9 | 28.5 | 24.9 | 28.5 | 14.4% | ||
| Average FTE & Interims | 37,853 | 38,221 | 37,853 | 38,221 | 1.0% |
| Reported | Adjusted | ||||
|---|---|---|---|---|---|
| 2020 | 2021 | 2020 | 2021 | % Δ | |
| Total operating income | 1,987.3 | 2,057.8 | 1,987.3 | 2 ,057.8 |
3.5% |
| Operating expenses (excl. D&A) | 1,714.4 | 1,709.2 | 1,714.4 | 1, 709.2 |
-0.3% |
| EBITDA | 272.9 | 348.6 | 272.9 | 348 .6 |
27.7% |
| Depreciation and amortization | 131.6 | 132.9 | 122.3 | 1 26.5 |
3.4% |
| EBIT | 141.3 | 215.7 | 150.6 | 222 .1 | 47.5% |
| Margin (%) | 7.1% | 10.5% | 7.6% | 10.8% | |
| Result before tax | 131.0 | 209.0 | 140.2 | 215 .5 |
53.6% |
| Income tax expense | 39.5 | 56.0 | 40.0 | 57 .6 |
44.0% |
| Net result | 91.5 | 153.0 | 100.3 | 157.9 | 57.5% |
| FCF | 307.4 | 86.5 | 290.3 | 99.3 | -65.8% |
| Net Debt at 30 June | 539.5 | 489.4 | 539.5 | 489.4 | -9.3% |
| CAPEX | 45.4 | 48.1 | 45.4 | 48.1 | 6.0% |
| Average FTE & Interims | 36,274 | 37,911 | 36,274 | 37,911 | 4.5% |
1 Adjusted figures are not audited and definition of adjusted is included in section Alternative Performance Measures.

Compared to last year, total external operating income decreased by EUR -14.8m or -1.4% to EUR 1,037.9m.
Operating expenses including depreciation and amortization decreased by EUR +48.0m, mainly driven by lower transport costs in line with the evolution of the activities of Cross border of Parcels & Logistics Europe & Asia and of Parcels & Logistics North America as well as some other variable costs and last year's non-recurring COVID-19 related expenses. As a result the reported EBIT increased by EUR +33.1m compared to last year.
Net financial result increased by EUR +10.0m compared to last year mainly due to lower non-cash financial charges related to IAS 19 employee benefits and the decrease of interests of financial liabilities due to last year's contingent liability for the remaining shares of Anthill.
Share of result of associates and joint ventures decreased by EUR -3.3m compared to last year and was mainly explained by the classification of the investment in bpost bank as assets held for sale as of the last quarter of 2020.
Income tax expense increased by EUR -11.0m compared to last year mainly due to the higher profit before tax. The effective tax rate is 27.1%.
Group net profit stood at EUR 72.4m and increased by EUR +28.8m compared to last year.
Compared to last year, total external operating income increased by EUR +70.5m to EUR 2,057.8m.
Operating expenses including depreciation and amortization slightly decreased by EUR +3.9m, as a result the EBIT increased by EUR +74.4m compared to last year.
Net financial result increased by EUR +11.7m mainly due to lower non-cash financial charges related to IAS 19 employee benefits and last years' contingent liability for the remaining shares of Anthill.
Share of result of associates and joint ventures decreased by EUR -8.0m compared to last year and was mainly explained by the classification of the investment in bpost bank as assets held for sale as of the last quarter of 2020.
Income tax expense increased by EUR -16.6m compared to last year mainly due to the higher profit before tax. The effective tax rate is 26.8%.
Group net profit stood at EUR 153.0m and increased by EUR +61.5m compared to last year.

| Year-to-date | 2nd quarter | ||||||
|---|---|---|---|---|---|---|---|
| In million EUR (adjusted) | Total operating income |
EBIT | Margin (%) |
Total operating income |
EBIT | Margin (%) |
|
| Mail & Retail | 1,014.9 | 142.3 | 14.0% | 508.1 | 71.7 | 14.1% | |
| Parcels & Logistics Europe & Asia | 571.2 | 72.0 | 12.6% | 283.4 | 34.7 | 12.2% | |
| Parcels & Logistics North America | 591.9 | 19.0 | 3.2% | 309.8 | 10.8 | 3.5% | |
| Corporate | 209.1 | (11.2) | -5.4% | 98.5 | (10.6) | -10.7% | |
| Eliminations | (329.2) | 0.0 | 0.0 | (161.9) | 0.0 | 0.0 | |
| Group | 2,057.8 | 222.1 | 10.8% | 1,037.9 | 106.6 | 10.3% |
Evolution of the EBIT contribution of the different business units was as follows: 2nd quarter:

First half:


| Mail & Retail | Year-to-date | 2nd quarter | ||||
|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % |
2020 | 2021 | Change % |
| External operating income | 865.2 | 895.8 | 3.5% | 407.5 | 448.9 | 10.2% |
| Transactional mail | 364.0 | 379.1 | 4.2% | 170.7 | 188.9 | 10.7% |
| Advertising mail | 85.3 | 95.9 | 12.5% | 37.5 | 48.3 | 28.9% |
| Press | 171.9 | 171.5 | -0.2% | 85.8 | 85.4 | -0.4% |
| Proximity and convenience retail network | 192.7 | 191.9 | -0.5% | 89.7 | 97.0 | 8.1% |
| Value added services | 51.3 | 57.4 | 11.8% | 23.9 | 29.2 | 22.3% |
| Intersegment operating income | 102.9 | 119.1 | 15.8% | 60.7 | 59.2 | -2.4% |
| TOTAL OPERATING INCOME | 968.1 | 1,014.9 | 4.8% | 468.1 | 508.1 | 8.5% |
| Operating expenses | 825.1 | 828.7 | 0.4% | 411.2 | 414.2 | 0.7% |
| EBITDA | 143.0 | 186.1 | 30.1% | 56.9 | 93.9 | 65.0% |
| Depreciation, amortization (reported) | 43.0 | 44.6 | 3.8% | 21.5 | 22.6 | 5.4% |
| RESULT FROM OPERATING ACTIVITIES (EBIT Reported) |
100.0 | 141.5 | 41.5% | 35.4 | 71.3 | 101.1% |
| Margin (%) | 10.3% | 13.9% | 7.6% | 14.0% | ||
| RESULT FROM OPERATING ACTIVITIES (EBIT Adjusted) |
101.2 | 142.3 | 40.7% | 36.0 | 71.7 | 99.0% |
| Margin (%) | 10.5% | 14.0% | 7.7% | 14.1% |
Total operating income in the second quarter 2021 amounted to EUR 508.1m and showed an increase of EUR +39.9m or +8.5% compared to the same period 2020 as the external operating income showed an increase of EUR +41.4m or +10.2% compared to the same period of 2020. Top-line was driven by mail volume rebound and net improvement in price and mix, while Retail and Value added services also profited from last year's soft comparables due to COVID-19 lockdown.
Revenues from Domestic Mail (i.e. Transactional, Advertising and Press combined) increased by EUR +28.8m to EUR 322.7m. Transactional mail noted an underlying volume decline of -1.3% for the quarter against -16.7% underlying volume decline for the second quarter 2020, coming from negative impact of lockdown on all product categories. In line with the first quarter of 2021 Admin mail trend was supported by COVID-19 communication, estimated at about EUR +8.0m. There was no change in the known structural trends of continued e-substitution. Advertising mail realized an underlying volume increase of +15.6% against a soft comparable base of -26.6% last year. Quarter-to-date May 2021 underlying volume increase amounted to +22.3%, against soft comparable base of -37.0% from the lockdown of non-essential retail shops in 2020. June 2021 underlying volume increased by +4.2%, against tougher comparable base of -4.2% in June 2020 driven by volume recovery post lockdown. Press volume decreased on an underlying basis by -1.1% against -8.0% in the second quarter last year benefiting from a good performance in Periodicals.
Total Domestic Mail volume increase impacted revenues by EUR +3.3m (+1.4% underlying volume growth) against -17.7% in the second quarter 2020, working days had a positive impact of EUR +1.8m and the net improvement in price and mix amounted to EUR +23.7m.
| Mail & Retail | Year-to-date | 2nd quarter | ||
|---|---|---|---|---|
| Evolution underlying Mail volumes | 2020 | 2021 | 2020 | 2021 |
| Domestic mail | -13.9% | -3.5% | -17.7% | +1.4% |
| Transactional mail | -12.8% | -5.8% | -16.7% | -1.3% |
| Advertising mail | -22.3% | +4.1% | -26.6% | +15.6% |
| Press | -6.6% | -1.0% | -8.0% | -1.1% |

Proximity and convenience retail network increased by EUR +7.3m to EUR 97.0m. This increase was mainly driven by an increase in Ubiway retail revenues against lower revenues from reduced footfall in the second quarter 2020 as a result of COVID-19, especially in travel environment and a decline in banking & finance revenues due to the low interest rate environment, slightly compensated by increased ATM transactions.
Value added services amounted to EUR 29.2m and showed an increase of EUR +5.3m versus last year due to higher revenues from fines solutions and European license plates, which were negatively impacted during lockdown in the second quarter 2020. Furthermore additional revenues charged for setup and change requests in solutions contributed to this increase.
Operating expenses (including D&A) slightly increased by EUR -4.1m. Higher opex was recorded related to (1) higher payroll & interim costs driven by headcount and merit increases, (2) higher material costs at Ubiway and third party remuneration from higher Value added services and Proximity and convenience retail network revenues, together with (3) lower recoverable VAT, partly compensated by non-repeating COVID-19 specific opex in the second quarter of 2020 (including premium, health and safety measures and bad debt risk), the favourable evolution of the FTE wage mix and increased sorting activities cross-charged to PaLo Eurasia.
In line with the good mail performance, the progressive recovery of Ubiway Retail and Value added services and sustained parcels volumes which continued to contribute to the efficient use of the joint delivery network, reported EBIT amounted to EUR 71.3m with a margin of +14.0% (first quarter 2021 +13.9%) and showed an increase of EUR +35.8m compared to the same period of 2020. Adjusted EBIT amounted to EUR 71.7m with a margin of 14.1% and showed an increase of EUR +35.7m compared to previous year.
Total operating income in the first half 2021 amounted to EUR 1,014.9m and showed an increase of EUR +46.7m or +4.8% compared to the same period 2020. External operating income amounted to EUR 895.8m and contributed EUR +30.5m (or +3.5%) to this increase, whereas the higher – volume driven – intersegment operating income to PaLo Eurasia contributed EUR +16.2m to this increase.
Revenues from Domestic Mail (i.e. Transactional, Advertising and Press combined) increased by EUR +25.3m to EUR 646.5m. Underlying volume decline amounted to -3.5% compared to -13.9% last year, with March 2020 to May 2020 at -20.1% due to COVID-19. Transactional mail noted an underlying volume decline of -5.8% for the year compared to -12.8% last year of which -16.7% from March to May 2020. During this period the COVID-19 lockdown negatively impacted all mail categories, whereas in 2021 Admin mail was supported by COVID-19 communication (estimated at about EUR +13.0m). There was no change in the known structural trends of continued e-substitution. Advertising mail realized an underlying volume increase of +4.1% for the year compared to -22.3% of which -36.2% from March to May 2020, mainly impacted by cancelled campaigns from COVID-19 lockdown of all non-essential retail from March 18, 2020 through May 10, 2020 and ban on promotions through April 3, 2020. Press volume decreased on an underlying basis by -1.0%, benefiting from a good performance in Periodicals.
Total Domestic Mail volume decline impacted revenues by EUR -18.2m and was more than offset by the net improvement in price and mix amounting to EUR +42.6m and working days differences by EUR +0.9m.
| Mail & Retail | |||||||
|---|---|---|---|---|---|---|---|
| Evolution underlying Mail volumes | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | H1 YTD 21 |
| Domestic mail | -9.9% | -17.7% | -8.2% | -11.8% | -7.8% | 1.4% | -3.5% |
| Transactional mail | -8.8% | -16.7% | -8.3% | -10.8% | -9.6% | -1.3% | -5.8% |
| Advertising mail | -16.5% | -26.6% | -9.4% | -20.4% | -5.4% | 15.6% | +4.1% |
| Press | -5.2% | -8.0% | -5.4% | -2.7% | -1.0% | -1.1% | -1.0% |
Proximity and convenience retail network decreased by EUR -0.9m to EUR 191.9m. This decrease was due to slightly lower Ubiway Retail revenues and lower banking & finance revenues due to the low interest rate environment.

Value added services amounted to EUR 57.4m and showed an increase of EUR +6.1m versus last year driven by higher revenues from fines solutions and European license plates, which were negatively impacted during last year's lockdown. Furthermore additional revenues charged for setup and change requests in solutions contributed to this increase.
Operating expenses (including D&A) remained nearly stable (slight increase by EUR -5.3m). Higher payroll and interim costs were driven by (1) headcount from higher parcel volumes and (2) price impact amongst other from salary indexation, merit increases, CLA 2021-22 and vaccination; together with higher costs for fleet, lower recoverable VAT and higher third party remuneration in line with higher Value added services revenues. Compensated by the favourable evolution of the FTE wage mix, non-repeating COVID-19 specific opex in the first half year 2020 (including premium, health and safety measures and bad debt risk) and increased sorting activities cross-charged to PaLo Eurasia driven by growth in parcels volumes handled through the mail network.
As a result of the higher number of parcel volumes handled through the mail network and the lower than expected impact of domestic mail decline, reported EBIT amounted to EUR 141.5m with a margin of 13.9% and showed an increase of EUR +41.5m compared to 2020. Adjusted EBIT amounted to EUR 142.3m and showed an increase of EUR +41.1m compared to previous year.

| Parcels & Logistics Europe & Asia | Year-to-date | 2nd quarter | ||||
|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % |
2020 | 2021 | Change % |
| External operating income | 502.5 | 563.2 | 12.1% | 292.1 | 279.3 | -4.4% |
| Parcels BeNe | 254.1 | 286.5 | 12.7% | 149.4 | 140.8 | -5.8% |
| E-commerce logistics | 85.6 | 86.1 | 0.5% | 46.3 | 43.0 | -7.1% |
| Cross-border | 162.8 | 190.6 | 17.1% | 96.3 | 95.5 | -0.9% |
| Intersegment operating income | 5.9 | 8.0 | 37.4% | 2.8 | 4.2 | 46.2% |
| TOTAL OPERATING INCOME | 508.4 | 571.2 | 12.4% | 294.9 | 283.4 | -3.9% |
| Operating expenses | 450.0 | 489.0 | 8.7% | 257.8 | 243.4 | -5.6% |
| EBITDA | 58.4 | 82.2 | 40.8% | 37.1 | 40.0 | 7.7% |
| Depreciation, amortization (reported) | 10.6 | 11.7 | 10.1% | 5.5 | 6.0 | 8.9% |
| RESULT FROM OPERATING ACTIVITIES (EBIT Reported) |
47.8 | 70.5 | 47.6% | 31.6 | 34.0 | 7.5% |
| Margin (%) | 9.4% | 12.3% | 10.7% | 12.0% | ||
| RESULT FROM OPERATING ACTIVITIES (EBIT Adjusted) |
49.3 | 72.0 | 46.2% | 32.4 | 34.7 | 7.1% |
| Margin (%) | 9.7% | 12.6% | 11.0% | 12.2% |
Total operating income decreased by EUR -11.5m (-3.9%) driven by the decrease of the external operating income. External operating income in the second quarter 2021 amounted to EUR 279.3m and showed a decrease of EUR -12.8m or -4.4% compared to the same period of 2020. E-commerce and cross border volumes surpassed last year's spike and were more than offset by the negative price-mix impact.
Parcels BeNe decreased by EUR -8.7m (or -5.8%) to EUR 140.8m against tough comparable base in the second quarter 2020 with a lockdown of non-essential retail shops until May 2020. Sustained online sales with a Parcels B2X volume growth of +2.9% (+79.3% in the second quarter of 2020) were more than offset by a negative price/mix of -6.9% driven by (1) price impact of -2.8% from one-off COVID-19 surcharges to customers in April and May 2020 and (2) mix impact of -4.1% from contractual top customers growing their volumes shares and lower volumes in prepaid products. Overall Parcels B2X revenues were down by -4.0%. Sales at Dynalogic not yet on level of COVID-19 uplift of the second quarter of 2020 and lower insurance volumes at Dynasure.
| Parcels & Logistics Europe & Asia | Year-to-date | 2nd quarter | ||||
|---|---|---|---|---|---|---|
| 2020 | 2021 | 2020 | 2021 | |||
| Evolution Parcels B2X volume | +52.7% | +23.5% | +79.3% | +2.9% |
E-commerce logistics operating income in the second quarter 2021 amounted to EUR 43.0m, a decrease of EUR -3.3m or - 7.1% compared to the same period of 2020. This decrease was the result of Radial Europe and Active Ants revenue growth of +5.7% resulting from the onboarding of new customers at Radial Poland (new site opened in the third quarter 2020) and Radial Germany (third site opened in February 2021), together with continued organic growth at Active Ants from existing customers. This was offset by a decline in revenue at Leen Menken due to the loss of a contract in July 2020, which was offset at that time by COVID-19 growth.
Cross-border operating income in the second quarter 2021 amounted to EUR 95.5m, a decrease of EUR -0.8m compared to the same period of 2020. This flat revenue development (-0.9%) was driven by a continued revenue growth of crossborder commercial sales in the United Kingdom and the rest of Europe, partially compensated by a decline in growth of Asian parcel volumes evolving exponentially in June last year as a result of rail transport containers as an alternative to air

freight. Offset by declining cross-border postal business where decline in inbound parcels versus COVID-19 uplift in the second quarter of 2020 did not compensate the decline in mail volumes.
Operating expenses (including D&A) were down EUR +13.9m or -5.3%, mainly thanks to lower volume-linked transport costs from Asian cross-border activities, non-repeating COVID-19 specific bad debt risk in the second quarter of 2020 and overall payroll and interim costs decreased mainly due to the lower variable labour costs at Leen Menken. This decrease was partially offset by higher costs from growing activities and E-commerce logistics expansion plan and by higher intersegment operating expenses charged by M&R driven by favourable channel mix evolution in distribution activities through the integrated last-mile mail & parcels network.
Therefore reported EBIT in the second quarter 2021 increased by EUR 2.4m compared to last year same period and amounted to EUR 34.0m with a margin of 12.0% (10.7% last year). Adjusted EBIT in the second quarter 2021 amounted to EUR 34.7m and showed an increase of EUR +2.3m or 7.1% compared to the same period of 2020 with a margin of 12.2% (11.0% last year).
Total operating income amounted to EUR 571.2m and increased by EUR 62.8m. External operating income amounted to EUR 563.2m in 2021 and showed an increase of EUR +60.6m or 12.1% compared to 2020 driven by e-commerce development both domestically and abroad.
Parcels BeNe increased by EUR +32.4m, or +12.7%, driven by parcels volume growth of +23.5%. Parcels B2X revenues were up by 17.8% driven by the volume growth of +23.5% of which +54.1% in the first quarter of 2021 against the pre COVID-19 first quarter of 2020 and +2.9% in the second quarter of 2021 against a tough lockdown comparable base in 2020. The negative price-mix impact of -5.6% was mainly driven by mix impact and to a smaller extent by the price impact from oneoff COVID-19 surcharges to customers in April and May 2020.
| Parcels & Logistics Europe & Asia | ||||||
|---|---|---|---|---|---|---|
| 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2Q21 | |
| Evolution Parcels B2X volume | +25.2% | +79.3% | +49.0% | +67.4% | +54.1% | +2.9% |
E-commerce logistics amounted to EUR 86.1m, an increase of EUR +0.5m compared to 2020 mainly driven by Radial Europe and Active Ants revenue growth of +17.4% resulting from the onboarding of new customers at Radial Poland (new site opened in the third quarter 2020) and Radial Germany (third site opened in February 2021), together with continued organic growth at Active Ants from existing customers and positive impact of lockdown and closure of non-essential retail shops in the Netherlands in the first quarter of 2021. This was partially offset by a decline in revenue at Leen Menken due to the loss of a contract in July 2020.
Cross-border increased by EUR +27.8m to EUR 190.6m due to steady revenue growth of cross-border commercial sales in the United Kingdom and the rest of Europe, combined with slightly slower growth of Asian parcel volumes evolving exponentially in June last year as a result of rail transport. This increase was partially offset by declining cross-border postal business where inbound parcels could not compensate the decline in inbound mail volumes.
Operating expenses (including D&A) increased by EUR +40.0m, mainly explained by higher volume-linked variable costs translating into transport costs across all the business lines and higher intersegment operating expenses charged by M&R driven by strong parcels volumes growth in the integrated last-mile mail & parcels network. This increase was partially compensated by lower variable labour costs at Leen Menken and non-repeating COVID-19 specific opex in the first half year 2020 (including premium, health and safety measures and bad debt risk).
Reported EBIT and adjusted EBIT respectively amounted to EUR 70.5m and EUR 72.0m and respectively increased by +47.6% or EUR +22.8m and +46.2% or EUR +22.7m. The steep margin development was mainly explained by the strong growth in parcels volumes handled through the integrated network with benefits of scale of the existing rounds.

| Parcels & Logistics North America | Year-to-date | 2nd quarter | |||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % |
2020 | 2021 | Change % |
|
| External operating income | 611.8 | 589.3 | -3.7% | 351.9 | 308.1 | -12.4% | |
| E-commerce logistics | 569.0 | 554.3 | -2.6% | 331.0 | 290.9 | -12.1% | |
| International mail | 42.8 | 34.9 | -18.5% | 20.9 | 17.2 | -17.6% | |
| Intersegment operating income | 3.3 | 2.6 | -22.6% | 2.0 | 1.6 | -16.1% | |
| TOTAL OPERATING INCOME | 615.2 | 591.9 | -3.8% | 353.9 | 309.8 | -12.5% | |
| Operating expenses | 569.1 | 537.2 | -5.6% | 318.2 | 280.5 | -11.8% | |
| EBITDA | 46.1 | 54.6 | 18.4% | 35.7 | 29.2 | -18.2% | |
| Depreciation, amortization (reported) | 42.7 | 39.7 | -6.8% | 21.5 | 20.5 | -4.5% | |
| RESULT FROM OPERATING ACTIVITIES (EBIT Reported) |
3.5 | 14.9 | 328.1% | 14.2 | 8.7 | -38.8% | |
| Margin (%) | 0.6% | 2.5% | 4.0% | 2.8% | |||
| RESULT FROM OPERATING ACTIVITIES (EBIT Adjusted) |
10.1 | 19.0 | 88.1% | 17.6 | 10.8 | -38.6% | |
| Margin (%) | 1.6% | 3.2% | 5.0% | 3.5% |
Total operating income decreased by EUR -44.1m. This is a decrease of -12.5% (-4.6% at constant exchange rate) and amounted to EUR 309.8m. External operating income in the second quarter 2021 amounted to EUR 308.1m and showed a decrease of EUR -43.8m or-12.4% (-4.6% at constant exchange rate) compared to the same period of 2020. Apart from the unfavourable exchange rate, the contribution of Radial's new customers, which started to accelerate in June, could not yet compensate the non-recurring extra volumes of the second quarter of 2020.
E-commerce logistics decreased by EUR -40.1m to EUR 290.1m or -12.1% (-4.3% at constant exchange rate). Apart from the unfavourable exchange rate, the revenue decline was mainly driven by Radial recording (1) lower sales from existing customers (-10.7%) reflecting the non-repeating growth of last year's COVID-19 shutdown where closure of physical stores and temporarily soaring sales of sanitizers and related products increased volumes, (2) client churn from terminated contracts, partially offset by (3) gradual ramp-up of new customers launched in 2021 and accelerating through June. Landmark US and Apple Express recorded continued volume growth from higher e-commerce activities and new customers launched last year.
| Radial North America (*) | Year-to-date | 2nd quarter | |||
|---|---|---|---|---|---|
| In million USD (Adjusted) | 2020 | 2021 | 2020 | 2021 | |
| Total operating income | 532.5 | 519.0 | 317.3 | 271.9 | |
| EBITDA | 34.8 | 38.0 | 30.8 | 20.6 | |
| Profit from operating activities (EBIT) | 0.7 | 2.1 | 13.6 | 2.1 |
(*) Business unit performance expressed in USD of the consolidated Radial entities held by bpost North America Holdings Inc.
International mail in the second quarter 2021 amounted to EUR 17.2m, a decrease by EUR -3.7m compared to the same period of 2020 or -17.6% (-9.8% at constant exchange rate). This decline was driven by lower volumes in the business mail segment, partially compensated by higher domestic parcels revenues.
Operating expenses (including D&A) decreased by EUR +38.6m or -11.4% (or -3.4% at constant exchange rate) due to lower volume-drive variable costs; transport costs, credit card fees, fraud chargebacks and labour costs, although the latter was impacted by the current wage rate pressure in the US. In addition lower bad debts expenses and cost containment in general also contributed to the decrease.

Reported EBIT amounted to EUR 8.7m (down by EUR -5.5m) and adjusted EBIT amounted to EUR 10.8m (down by EUR - 6.8m) with a margin of 3.5%. The margin is growing quarter on quarter, adjusted EBIT margin of 2.9% in the first quarter of 2021. The EBIT decrease in particular at Radial was mainly due to lower sales against COVID-19 spike in the second quarter of 2020 and the unfavourable wage pressure in the US.
Total operating income amounted to EUR 591.9m, a decrease of EUR -23.3m or -3.8% compared to the same period of 2020. External operating income amounted to EUR 589.3m and showed a decrease of EUR -22.6m or -3.7%, mainly driven by the unfavourable exchange rate (+4.9% at constant exchange rate) compared to 2020.
E-commerce logistics decreased by EUR -14.7m or -2.6% to EUR 554.3m (+6.0% at constant exchange rate). Not taking into account the unfavourable exchange rate the revenues increased at Radial North America as a result of the continued growth from existing customers (+3.9%, of which +25.6% in the first quarter of 2021 against softer pre-lockdown comparable base in the first quarter of 2020 and of which -10.7% in the second quarter of 2021 reflecting the non-recurring extra volumes of the second quarter of 2020 lockdown growth), the gradual ramp-up of new customers launched in 2021 and accelerating through June, partially offset by client churn from terminated contracts. Apart from Radial North America, other business lines recorded strong volume growth from existing and new customers.
International mail amounted to EUR 34.9m, a decrease of EUR -7.9m or -18.5% (-10.8% at constant exchange rate) driven by lower volumes in the business mail segment, partially compensated by higher domestic parcels revenues.
Operating expenses (incl. D&A) decreased by EUR +34.7m or -5.7% (or +2.7% at constant exchange rate). Not taking into account the exchange rate, costs increased due to higher volume-driven costs as well as the wage rate pressure in the US.
Reported EBIT up by EUR +11.4m and amounted to EUR 14.9m, whereas adjusted EBIT up by EUR +8.9m and amounted to EUR 19.0m, driven by the positive evolution in E-commerce logistics, despite lower EBIT contribution at Radial in the second quarter of 2021 from lower sales against last year's COVID-19 spike and the unfavourable wage rate pressure.

| Corporate | Year-to-date | 2nd quarter | |||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % |
2020 | 2021 | Change % |
|
| External operating income | 7.6 | 9.6 | 25.6% | 1.3 | 1.7 | 32.2% | |
| Intersegment operating income | 175.9 | 199.5 | 13.4% | 85.4 | 96.9 | 13.4% | |
| TOTAL OPERATING INCOME | 183.5 | 209.1 | 13.9% | 86.7 | 98.5 | 13.7% | |
| Operating expenses | 158.2 | 183.5 | 16.0% | 80.6 | 90.2 | 11.9% | |
| EBITDA | 25.3 | 25.6 | 1.0% | 6.0 | 8.3 | 37.4% | |
| Depreciation, amortization (reported) | 35.3 | 36.8 | 4.2% | 17.0 | 18.9 | 10.6% | |
| RESULT FROM OPERATING ACTIVITIES (EBIT Reported) |
(10.0) | (11.2) | (11.0) | (10.6) | |||
| Margin (%) | -5.4% | -5.4% | -12.7% | -10.7% | |||
| RESULT FROM OPERATING ACTIVITIES (EBIT Adjusted) |
(10.0) | (11.2) | (11.0) | (10.6) | |||
| Margin (%) | -5.4% | -5.4% | -12.7% | -10.7% |
External operating income in the second quarter 2021 remained flat (EUR +0.4m).
Net operating expenses (including D&A) after intersegment operating income remained globally stable year-over-year.
Stable reported EBIT and adjusted EBIT at EUR -10.6m.
External operating income increased by EUR +2.0m to EUR 9.6m driven by higher buildings sales.
Net operating expenses (including D&A) after intersegment operating income increased by EUR -3.2m mainly driven by a phasing impact related to long-term employee benefits.
Reported EBIT and adjusted EBIT showed a decrease of EUR -1.2m to EUR -11.2m.

| 2nd quarter (in million EUR) | ||||||
|---|---|---|---|---|---|---|
| Reported | Adjusted | |||||
| 2020 | 2021 | Δ | 2020 | 2021 | Δ | |
| Cash flow from operating activities | 138.3 | (32.5) | (170.8) | 69.2 | (32.3) | (101.5) |
| out of which CF from operating activities before ∆ in WC & provisions |
135.2 | 107.4 | (27.8) | 135.2 | 107.4 | (27.8) |
| Cash flow from investing activities | (25.1) | (28.4) | (3.3) | (25.1) | (28.4) | (3.3) |
| Free cash flow | 113.2 | (60.9) | (174.1) | 44.1 | (60.7) | (104.8) |
| Financing activities | (24.4) | (28.6) | (4.3) | (24.4) | (28.6) | (4.3) |
| Net cash movement | 88.8 | (89.6) | (178.4) | 19.8 | (89.3) | (109.1) |
| Capex | 24.9 | 28.5 | 3.6 | 24.9 | 28.5 | 3.6 |
bpost executes an active portfolio management strategy to divest non-core assets or non-performing assets, so as to allocate capital to the fast growing e-commerce logistics market and to invest further in the opportunity of e-commerce logistics. In this context bpost decided to start up the sales process of the Mail Group (TMG). Hence cash of the TMG (EUR 3.3m) is classified as held for sale per June 30, 2021.
In the second quarter 2021, the net cash flow decreased compared to the same period last year by EUR 178.4m to negative EUR 89.6m. This decrease was mainly due to some phasing elements (tax prepayment and last year's extended payment terms which were unwound in the first quarter of 2021) as well as the evolution of the collected proceeds by Radial US on behalf of their clients.
Reported and adjusted free cash flow amounted respectively to negative EUR 60.9m and negative EUR 60.7m.
Cash flow from operating activities before change in working capital and provisions decreased by EUR 27.8m as the higher EBITDA (EUR +35.6m) was more than offset by amongst others increased tax prepayments by bpost and Alteris (EUR - 58.0m), which is mainly a phasing element given the tax prepayment in the third quarter of 2020.
Cash flow related to collected proceeds due to Radial's clients was EUR 69.3m lower (EUR 0.2m outflow in the second quarter 2021 compared to an inflow of EUR 69.0m in the same period last year), due to the high level of merchandise sales during the COVID-19 peak in the second quarter of 2020.
The variance in change in working capital and provisions (EUR -73.7m) was mainly explained by the positive impact of extended payment terms on working capital in COVID-19 period in the second quarter 2020.
Investing activities resulted in a cash outflow of EUR 28.4m in the second quarter 2021, compared to a cash outflow of EUR 25.1m for the same period last year. The evolution in the second quarter was mainly explained by higher capex (EUR 3.6m). Capex stood at EUR 28.5m in the second quarter 2021 and was mainly spent on increasing capacity for parcels and ecommerce logistics at Radial North America, in Belgium (Parcels B2C and e-commerce) and Germany (Active Ants) mainly.
In 2021 the cash outflow relating to financing activities amounted to EUR -28.6m compared to EUR -24.4m last year, mainly explained by outflows related to lease liabilities (EUR -2.7m) and the issuance of commercial papers (EUR -1.6m).

| First half (in million EUR) | ||||||
|---|---|---|---|---|---|---|
| Reported | Adjusted | |||||
| 2020 | 2021 | Δ | 2020 | 2021 | Δ | |
| Cash flow from operating activities | 341.9 | 124.6 | (217.4) | 324.8 | 137.4 | (187.4) |
| out of which CF from operating activities before ∆ in WC & provisions |
273.0 | 272.5 | (0.5) | 273.0 | 272.5 | (0.5) |
| Cash flow from investing activities | (34.5) | (38.1) | (3.6) | (34.5) | (38.1) | (3.6) |
| Free cash flow | 307.4 | 86.5 | (221.0) | 290.3 | 99.3 | (191.0) |
| Financing activities | (51.0) | (222.2) | (171.2) | (51.0) | (222.2) | (171.2) |
| Net cash movement | 256.4 | (135.7) | (392.1) | 239.3 | (122.9) | (362.2) |
| Capex | 45.4 | 48.1 | 2.7 | 45.4 | 48.1 | 2.7 |
bpost executes an active portfolio management strategy to divest non-core assets or non-performing assets, so as to allocate capital to the fast growing e-commerce logistics market and to invest further in the opportunity of e-commerce logistics. In this context bpost decided to start up the sales process of the Mail Group (TMG). Hence cash of the TMG (EUR 3.3m) is classified as held for sale per June 30, 2021.
In the first half 2021, the net cash flow decreased compared to the same period last year by EUR 392.1m to negative EUR 135.7m. This decrease was mainly due to the decision not to roll over the maturing commercial paper in 2021, as well as some phasing elements (tax prepayment, last year's extended payment terms which were unwound in the first quarter of 2021 and the different payment schedule SGEI) as well as the evolution of the collected proceeds by Radial US on behalf of their clients.
Reported and adjusted free cash flow amounted respectively to EUR 86.5 and EUR 99.3m.
Cash flow from operating activities before change in working capital and provisions declined by EUR 0.5m driven by the higher EBITDA (EUR +75.7m) amongst others neutralized by increased tax prepayments by bpost and Alteris (EUR -58.0m), which is mainly a phasing element.
Cash flow related to collected proceeds due to Radial's clients was EUR 30.0m lower (EUR 12.8m outflow in the first half 2021 compared to an inflow of EUR 17.1m in the same period last year), due to the higher level of merchandise sales during the COVID-19 peak in the first half of 2020.
The variance in change in working capital and provisions (EUR -186.9m) was mainly explained by expected unwinding of extended payment terms with some suppliers initiated in 2020 at the beginning of the pandemic (out of which EUR -101.9m relating to transport costs in the US) combined with a different payment schedule of SGEI (EUR -80.5m received last year in January and paid in July this year). This was partially offset by increased collections in line with high sales peak in the fourth quarter 2020.
Investing activities resulted in a cash outflow of EUR 38.1m in the first half 2021, compared to a cash outflow of EUR 34.5m for the same period last year. This was mainly explained by higher capital expenditures (EUR -2.7m). Capex stood at EUR 48.1m in the first half 2021 and was mainly spent on increasing capacity for parcels and e-commerce logistics at Radial North America, in Belgium (Parcels B2C and e-commerce) and Germany (Active Ants) mainly.
In 2021 the cash outflow relating to financing activities amounted to EUR -222.2m compared to -51.0m last year, as it was decided not to roll over the maturing commercial paper in 2021 (EUR -168.7m).

bpost will thus continue to provide the services as set out in the sixth management contract adding digital public services to close the digital gap in Belgium. After submission to and validation by the European Commission, the new contract runs from January 1, 2022 to December 31, 2026.
The calculation of bpost's remuneration for the execution of this contract is based on the same principles as those of the previous management contracts and is in line with European law. bpost receives a maximum compensation (excluding inflation) of EUR 126.42m for 2022, EUR 127.70m for 2023, EUR 129.54m for 2024, EUR 125.77m for 2025 and EUR 124.93m for 2026. These amounts will be increased with inflation on an annual cumulative basis. The fluctuation in the compensation during the term of the contract is based on forecasts of the net cost and the gains in efficiency with regard to SGEI. There is also a claw-back mechanism to avoid any risk of overcompensation.
Since March, Dirk was already Chief Executive Officer ad interim of bpost group. Dirk joined bpost in 2003 and was Chief Legal & Regulatory Officer and Company Secretary of bpost, member of the Group Executive Committee responsible for legal, regulatory, strategy and merger & acquisitions, and is Chairman of bpost bank. Dirk was selected from a strong pool of highly qualified candidates following a competitive search and selection process carried out by the Remuneration and Nomination Committee supported by the external executive search firm, Korn Ferry.
New European Union law on shopping outside the EU came into force on July 1, 2021. Under the new law, goods that are imported from outside the EU are no longer given preferential treatment compared with goods that are sold within the EU. Before June 30, 2021, no VAT was payable on shipments from outside the EU containing goods with a combined value less than or equal to EUR 22. This means that VAT and any customs duties are charged on all goods purchased in non-EU online stores that arrive in Belgium from July 1, 2021.
The Ordinary General Meeting of Shareholders approved the 2020 financial results of the company as well as the remuneration report for the financial year 2020, and granted discharge to the directors and statutory auditors for the exercise of their mandate. The Ordinary General Meeting also (i) terminated the mandate of Mr. Jean-Paul Van Avermaet as director with immediate effect, (ii) renewed the mandate of Mr. Jos Donvil as non-executive director for a term of 4 years, (iii) appointed Mr. Mohssin El Ghabri and Ms. Audrey Hanard as non-executive directors for a term of 4 years and (iv) appointed Mr. Lionel Desclée, Mr. Jules Noten, Ms. Sonja Rottiers and Ms. Sonja Willems as independent directors for a term of 4 years. After the Ordinary General Meeting of Shareholders, the board of directors appointed Ms. Audrey Hanard as chairwoman of the board.
10.11.2021 (10.00 CET) Analyst Conference Call
05.08.2021 (17.45 CET) Announcement 2Q21 and half-year results 06.08.2021 (10.00 CET) Analyst Conference Call 11.10.2021 Start of quiet period ahead of 3Q21 results 09.11.2021 (17.45 CET) Announcement 3Q21 results

| Interim Condensed Consolidated Income Statement | ||||||
|---|---|---|---|---|---|---|
| Year-to-date | 2nd quarter | |||||
| In million EUR | Notes | 2020 | 2021 | 2020 | 2021 | |
| Revenue | 6 | 1, 965.7 |
2 ,037.8 |
1,044 .5 |
1, 030.3 |
|
| Other operating income | 21 .5 |
2 0.0 |
8 .2 |
7 .6 |
||
| TOTAL OPERATING INCOME | 1, 987.3 |
2 ,057.8 |
1,052 .7 | 1, 037.9 |
||
| Material costs | ( 98.6) |
( 90.4) |
( 46.8) |
( 45.4) |
||
| Services and other goods | 7 | ( 822.6) |
( 819.0) |
( 456.3) |
( 419.9) |
|
| Payroll costs | ( 779.3) |
( 784.5) |
( 398.7) |
( 393.2) |
||
| Other operating expenses | ( 13.9) |
( 15.3) |
( 15.2) |
( 8.1) |
||
| Depreciation, amortization and impairment | ( 131.6) |
( 132.9) |
( 65.5) |
( 68.0) |
||
| TOTAL OPERATING EXPENSES | ( 1,846.0) |
( 1,842.1) |
( 982.5) |
( 934.5) |
||
| RESULT FROM OPERATING ACTIVITIES (EBIT) | 1 41.3 |
215 .7 |
70. 2 | 103 .4 |
||
| Financial income | 5 .2 |
5. 8 | 2.8 | 2. 1 | ||
| Financial costs | ( 23.6) |
( 12.4) |
( 16.9) |
( 6.2) |
||
| Share of results of associates and joint ventures | 8 .0 |
0,0 | 3. 3 | 0,0 | ||
| RESULT BEFORE TAX | 1 31.0 |
209 .0 |
59.5 | 99.3 | ||
| Income tax expense | ( 39.5) |
( 56.0) |
( 15.9) |
( 26.9) |
||
| RESULT FOR THE PERIOD (EAT) | 91 .5 |
153 .0 |
43.6 | 72 .4 |
||
| Attributable to: | ||||||
| Equity holders of the parent | 91 .2 |
153 .2 |
43.4 | 72 .5 |
||
| Non-controlling interests | 0. 3 | ( 0.2) |
0.2 | ( 0.1) |
| Year-to-date | 2nd quarter | |||
|---|---|---|---|---|
| In EUR | 2020 | 2021 | 2020 | 2021 |
| ►basic, result for the period attributable to ordinary equity holders of the parent | 0.46 | 0.77 | 0.22 | 0.36 |
| ►diluted, result for the period attributable to ordinary equity holders of the parent |
0.46 | 0.77 | 0.22 | 0.36 |
In accordance with IAS 33, diluted earnings per share amounts have to be calculated by dividing the net result attributable to ordinary equity holders of the parent (after adjusting for the effects of all dilutive potential ordinary shares) by the weighted average number of ordinary shares outstanding during the year plus the weighted average number of ordinary shares that would be issued on conversion of all the dilutive potential ordinary shares into ordinary shares.
As far as bpost is concerned, no effects of dilution affect the net result attributable to ordinary equity holders and the weighted average number of ordinary shares as there are no dilutive potential shares in issuance.
2 The interim condensed consolidated financial statements have been prepared in accordance with IAS 34 Interim Financial Reporting

| Year-to-date | 2nd quarter | |||
|---|---|---|---|---|
| In million EUR | 2020 | 2021 | 2020 | 2021 |
| RESULT OF THE PERIOD | 91.5 | 153.0 | 43.6 | 72.4 |
| OTHER COMPREHENSIVE INCOME | ||||
| Other comprehensive income that may be reclassified to profit or loss in subsequent periods: |
||||
| Change of other comprehensive income of associates | (11.9) | 0.0 | (1.9) | 0.0 |
| Gross change of other comprehensive income of associates | (17.6) | 0.0 | (2.5) | 0.0 |
| Income tax effect | 5.6 | 0.0 | 0.6 | 0.0 |
| Net gain/(loss) on hedge of a net investment | (0.4) | (3.8) | 2.8 | 1.6 |
| Net gain/(loss) on cash flow hedges | 0.9 | 0.9 | 0.5 | 0.5 |
| Gain/ (loss) on cash flow hedges | 1.2 | 1.2 | 0.6 | 0.6 |
| Income tax effect | (0.3) | (0.3) | (0.2) | (0.2) |
| Exchange differences on translation of foreign operations(1) | 0.7 | 23.7 | (13.5) | (9.8) |
| NET OTHER COMPREHENSIVE INCOME/(LOSS) THAT MAY BE RECLASSIFIED TO PROFIT OR LOSS IN SUBSEQUENT PERIODS |
(10.7) | 20.8 | (12.1) | (7.7) |
| Other comprehensive income not to be reclassified to profit or loss in subsequent periods: |
||||
| Remeasurement gain (losses) on defined benefit plans | 0.9 | 1.5 | 0.9 | 1.5 |
| Gross gain/ (loss) on defined benefit plans | 1.2 | 1.8 | 1.2 | 1.8 |
| Income tax effect | (0.3) | (0.3) | (0.3) | (0.3) |
| NET OTHER COMPREHENSIVE INCOME/(LOSS) NOT TO BE RECLASSIFIED TO PROFIT OR LOSS IN SUBSEQUENT PERIODS |
0.9 | 1.5 | 0.9 | 1.5 |
| OTHER COMPREHENSIVE INCOME/(LOSS) FOR THE PERIOD, NET OF TAX |
(9.7) | 22.3 | (11.2) | (6.2) |
| TOTAL COMPREHENSIVE INCOME FOR THE PERIOD, NET OF TAX |
81.8 | 175.3 | 32.4 | 66.2 |
| Attributable to: | ||||
| Equity holders of the parent | 81.5 | 175.5 | 32.2 | 66.3 |
| Non-controlling interests | 0.3 | (0.2) | 0.2 | (0.1) |
(1) Out of the EUR 23.7m YTD exchange differences on translation of foreign operations, EUR 0.3m are related to The Mail Group, which has been transferred to assets held for sale. The QTD exchange differences on translation of foreign operations related to The Mail Group amounts to EUR -0.2m. See note 12 for more details.

| As at | 31 December | 30 June | |
|---|---|---|---|
| In million EUR | Notes | 2020 | 2021 |
| Assets | |||
| Non-current assets | |||
| Property, plant and equipment | 8 | 1,138.0 | 1,139.7 |
| Intangible assets | 9 | 771.7 | 775.0 |
| Investments in associates and joint ventures Investment properties |
0.1 3.3 |
0.1 4.5 |
|
| Deferred tax assets | 45.6 | 42.8 | |
| Trade and other receivables | 16.6 | 21.3 | |
| 1,975.2 | 1,983.3 | ||
| Current assets | |||
| Inventories | 32.7 | 33.5 | |
| Income tax receivable | 5.2 | 20.4 | |
| Trade and other receivables | 10 | 810.0 | 693.6 |
| Cash and cash equivalents | 11 | 948.1 | 815.8 |
| 1,796.0 | 1,563.3 | ||
| Assets held for sale | 12 | 103.3 | 123.7 |
| TOTAL ASSETS | 3,874.5 | 3,670.3 | |
| Equity and liabilities | |||
| Issued capital | 364.0 | 364.0 | |
| Reserves | 249.8 | 222.7 | |
| Foreign currency translation | (17.6) | 2.3 | |
| Retained earnings | (19.2) | 153.0 | |
| Reserves of non-financial assets held for sale | 5.6 | 16.0 | |
| Equity attributable to equity holders of the Parent | 582.5 | 758.0 | |
| Equity attributable to non-controlling interests | 1.3 | 1.0 | |
| TOTAL EQUITY | 583.8 | 759.0 | |
| Non-current liabilities | |||
| Interest-bearing loans and borrowings Employee benefits |
13 14 |
1,165.0 320.0 |
1,190.1 309.5 |
| Trade and other payables | 48.6 | 48.7 | |
| Provisions | 13.3 | 13.5 | |
| Deferred tax liabilities | 6.8 | 6.6 | |
| 1,553.6 | 1,568.4 | ||
| Current liabilities | |||
| Interest-bearing loans and borrowings | 15 | 278.2 | 114.8 |
| Provisions | 13.7 | 9.9 | |
| Income tax payable | 6.4 | 4.6 | |
| Derivative instruments | 17 | 0.3 | 0.7 |
| Trade and other payables | 16 | 1,438.4 | 1,201.0 |
| 1,737.1 | 1,331.0 | ||
| Liabilities directly associated with assets held for sale | 12 | 0.0 | 11.9 |
| TOTAL LIABILITIES | 3,290.7 | 2,911.4 | |
| TOTAL EQUITY AND LIABILITIES | 3,874.5 | 3,670.3 |

| In million EUR | ISSUED CAPITAL AUTHORIZED & |
RESERVES OTHER |
TRANSLATION CURRENCY FOREIGN |
EARNINGS RETAINED |
TOTAL | NON-CONTROLLING INTERESTS |
EQUITY TOTAL |
|---|---|---|---|---|---|---|---|
| AS AT 1 JANUARY 2020 | 364.0 | 252.3 | 34.0 | 30.7 | 680.9 | 1.7 | 682.6 |
| Result for the period 2020 | - | - | - | 91.2 | 91.2 | 0.3 | 91.5 |
| Other comprehensive income | - | 20.6 | 0.3 | (30.7) | (9.7) | - | (9.7) |
| TOTAL COMPREHENSIVE INCOME | - | 20.6 | 0.3 | 60.5 | 81.5 | 0.3 | 81.8 |
| Other | - | (14.7) | - | 0.3 | (14.4) | (0.5) | (14.9) |
| AT 30 JUNE 2020 | 364.0 | 258.2 | 34.3 | 91.5 | 748.0 | 1.5 | 749.5 |
| AS AT 1 JANUARY 2021 | 364.0 | 255.4 | (17.6) | (19.2) | 582.5 | 1.3 | 583.8 |
| Result for the period 2021 | - | - | - | 153.2 | 153.2 | (0.2) | 153.0 |
| Other comprehensive income | - | (16.8) | 19.9 | 19.2 | 22.3 | - | 22.3 |
| TOTAL COMPREHENSIVE INCOME | - | (16.8) | 19.9 | 172.4 | 175.5 | (0.2) | 175.3 |
| Other | - | 0.1 | - | (0.2) | (0.1) | (0.1) | (0.2) |
| AT 30 JUNE 2021 | 364.0 | 238.7 | 2.3 | 153.0 | 758.0 | 1.0 | 759.0 |
Equity increased by EUR 175.2m, or 30.0%, to EUR 759.0m as of June 30, 2021 from EUR 583.8m as of December 31, 2020. This increase is explained by the realized profit (EUR 153.0m), the exchange differences on translation of foreign operations (EUR 19.9m), the remeasurement gains on post-employment benefits (EUR 1.5m) and the effective part of a cash-flow hedge entered into in 2018 in order to pre-hedge the interest rate risk of the bond (EUR 0.9m). The cash-flow hedge reserve is reclassified to profit or loss over the 8 years from the issuance date of the bond in July 2018.

| In million EUR 2020 2021 2020 |
2021 |
|---|---|
| Operating activities | |
| Result before tax 131.0 209.0 59.5 |
99.3 |
| Depreciation and amortization 131.6 132.9 65.5 |
68.0 |
| Impairment on debtors 12.8 0.4 11.8 |
1.0 |
| Gain on sale of property, plant and equipment (5.4) (7.9) (0.5) |
(0.7) |
| Other non-cash items 16.6 13.1 10.4 |
5.6 |
| Change in employee benefit obligations (4.1) (8.7) (3.1) |
(7.1) |
| Share of results of associates and joint ventures (8.0) 0.0 (3.3) |
0.0 |
| Income tax paid (8.9) (66.2) (5.1) |
(58.7) |
| Income tax paid on previous years 7.5 (0.1) 0.0 |
0.0 |
| CASH FLOW FROM OPERATING ACTIVITIES BEFORE CHANGES 273.0 272.5 135.2 IN WORKING CAPITAL AND PROVISIONS |
107.4 |
| Decrease/(increase) in trade and other receivables 99.9 105.1 (71.0) |
(63.1) |
| Decrease/(increase) in inventories (1.5) (1.0) 0.7 |
(2.1) |
| Increase/(decrease) in trade and other payables (45.0) (235.4) 6.7 |
(73.6) |
| Increase/(decrease) in collected proceeds due to clients 17.1 (12.8) 69.0 |
(0.2) |
| Increase/(decrease) in provisions (1.6) (3.7) (2.3) |
(0.9) |
| NET CASH FROM OPERATING ACTIVITIES 341.9 124.6 138.3 |
(32.5) |
| Investing activities | |
| Proceeds from sale of property, plant and equipment 11.6 11.3 0.5 |
1.3 |
| Acquisition of property, plant and equipment (31.5) (40.1) (16.5) |
(23.4) |
| Acquisition of intangible assets (13.9) (8.1) (8.4) |
(5.1) |
| Acquisition of other investments 0.0 0.0 0.0 |
0.0 |
| Acquisition of subsidiaries, net of cash acquired (0.7) (1.3) (0.7) |
(1.3) |
| NET CASH USED IN INVESTING ACTIVITIES (34.5) (38.1) (25.1) |
(28.4) |
| Financing activities | |
| Proceeds from borrowings 468.2 60.0 170.0 |
0.0 |
| Payments related to borrowings (467.8) (226.5) (169.2) |
(0.8) |
| Payments related to lease liabilities (51.5) (55.7) (25.2) |
(27.9) |
| NET CASH FROM FINANCING ACTIVITIES (51.0) (222.2) (24.4) |
(28.6) |
| NET INCREASE IN CASH AND CASH EQUIVALENTS 256.4 (135.7) 88.8 |
(89.6) |
| NET FOREIGN EXCHANGE DIFFERENCE (4.0) 6.6 (5.7) |
(2.4) |
| CASH CLASSIFIED AS ASSETS HELD FOR SALE (3.3) |
(3.3) |
| Cash and cash equivalent less bank overdraft as of 1st January 669.7 948.1 |
|
| Cash and cash equivalent less bank overdraft as of 30 June 922.1 815.8 |
|
| MOVEMENTS BETWEEN 1ST JANUARY AND 30 JUNE 252.4 (132.3) |

The interim condensed consolidated financial statements of bpost for the first six months ended June 30, 2021 were authorized for issue in accordance with a resolution of the Board of Directors on August 5, 2021.
bpost NV/SA and its subsidiaries (hereinafter referred to as "bpost") provide national and international mail and parcels services comprising the collection, transport, sorting and distribution of addressed and non-addressed mail, printed documents, newspapers and parcels.
bpost NV/SA, through its subsidiaries and business units, also sells a range of other products and services, including postal, parcels, banking and financial products, e-commerce logistics, express delivery services, proximity and convenience services, document management and related activities. bpost also carries out Services of General Economic Interest ("SGEI") on behalf of the Belgian State.
bpost NV/SA is a limited liability company under public law. bpost has its registered office at Muntcentrum-Centre Monnaie, 1000 Brussels. bpost shares are listed on the NYSE-Euronext Brussels since June 21, 2013 (share ticker BPOST).
These interim financial statements are subject to review by the independent auditor (see statement of limited review).
The interim condensed consolidated financial statements for the six months ended June 30, 2021 have been prepared in accordance with IAS 34 Interim Financial Reporting. bpost has prepared the financial statements on the basis that it will continue to operate as a going concern as there are no material uncertainties and there are sufficient resources to continue operations for the next 12 months from the end of the reporting period.
The interim condensed consolidated financial statements do not include all the information and disclosures required in the annual financial statements and should be read in conjunction with bpost's annual consolidated financial statements as at December 31, 2020.
The accounting policies adopted in the preparation of the interim condensed consolidated financial statements are consistent with those followed in the preparation of bpost's annual consolidated financial statements for the year ended December 31, 2020, except for the adoption of amended standards effective as of January 1, 2021.
The following amendments to existing standards apply for the first time as from 2021:
IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 – Amendments – phase 2 - Interest Rate Benchmark Reform.
These amendments had no impact on the interim condensed consolidated financial statements.
The following standards, interpretations, amendments and revision issued but not yet effective or which are yet to become mandatory, have not been applied by bpost for the preparation of its interim condensed consolidated financial statements.

| Standard or interpretation | Effective for in reporting periods starting on or after |
|---|---|
| Annual Improvements to IFRS Standards 2018-2020 | 1 January 2022 |
| IFRS 3 - Amendments (*) - Reference to the Conceptual Framework | 1 January 2022 |
| IAS 16 - Amendments (*) - Proceeds before Intended Use | 1 January 2022 |
| IAS 37 - Amendments (*) - Onerous Contracts - Cost of Fulfilling a Contract | 1 January 2022 |
| IAS 1 – Amendments (*) - Classification of Liabilities as Current or Non-current | 1 January 2023 |
| IFRS 17 - Insurance Contracts (*) | 1 January 2023 |
| IAS 1 – Amendments – Disclosure of Accounting Policies | 1 January 2023 |
| IAS 8 – Amendments – Definition of Accounting Estimates | 1 January 2023 |
| (*) Not yet endorsed by the EU as per date of this report |
bpost has not early adopted any other standard, interpretation, or amendment that was issued but is not yet effective. The amendments do not have a material impact on bpost's interim condensed consolidated financial statements.
bpost revenue and earnings are affected by several seasonal fluctuations.
Pursuant to the 6th-management contract (extended from the 1st January 2021 until the entry into force of a new management contract), bpost is the provider of certain SGEI. These consist among others of the maintenance of an extensive retail network and services such as the payment at home of pensions and the execution of financial postal services. In accordance with the Belgian State's commitment to the European Commission, the delivery of newspapers and periodicals is no longer part of the management contract. For the latter the Belgian State decided to award the contract of distribution of newspapers and periodicals after a public consultation of the market to bpost. The compensation on SGEI is based on a net avoided cost ("NAC") methodology and is being equally distributed over the four quarters. This methodology provides that compensation shall be based upon the difference in the net cost between bearing or not the provision of SGEI. The remuneration for the delivery of newspapers and periodicals consists of a flat amount (equally distributed over the four quarters) and a variable fee based upon the distributed volumes. This remuneration is subject to an ex-post calculation based upon the evolution of the costs basis of bpost. During the year calculations are made for the SGEI and the distribution of newspapers and periodicals to ensure the remuneration is in line with the amounts recorded.
The peak season beginning as of the month of December in Europe and around Thanksgiving in the US has a positive effect on the sales of Parcels BeNe and E-commerce logistics. For Radial North-America part of the Parcels and Logistics North America segment, a leading US player in integrated e-commerce logistics and omnichannel technology, the fourth quarter is traditionally the quarter with the highest revenue and earnings.

In June 2021 Active Ants paid EUR 1.3m in execution of the contingent consideration agreement. The fair value of the contingent consideration was recognized as a liability. The payment had no impact on the originally calculated goodwill. The difference between the cash paid and the outstanding liability amounted to EUR 0.2m and was recognized in the income statement under other operating income within Parcels & Logistics Europe and Asia. The remaining contingent consideration, based on 2021 financial results and payable in 2022, is capped at EUR 0.4m.
bpost operates through three business units and support units providing services to these business units:
The business unit Mail & Retail ("M&R") oversees the operational activities of collecting, transporting, sorting and distributing of addressed and non-addressed mail and printed documents, in Belgium and offers these operational activities for parcels to other business units of bpost and oversees the activities related to:
The business unit also carries out SGEI on behalf of the Belgian State.
The business unit Parcels & Logistics Europe & Asia ("PaLo Eurasia") oversees:
The business unit runs several operations centers across Europe including, fulfillment and sorting centers.
The business unit Parcels & Logistics North America ("PaLo N. Am.") is in charge of the commercial and operational activities related to:
Corporate and Support units ("Corporate") consist out of the 3 support units and the corporate unit. The support units offer business solutions to the 3 business units and to Corporate and includes Finance & Accounting, Human Resources & Service Operations, ICT & Digital. The Corporate unit includes Strategy, M&A, Legal, Regulatory and Corporate Secretary. The EBIT generated by the support units is recharged to the business units as OPEX while the depreciation remains in Corporate. Revenues generated by the Support Units, including sales building are disclosed in Corporate.
As bpost identifies its CEO as the chief operating decision maker ("CODM"), the operating segments are based on the information provided to the CEO. bpost computes its profit from operating activities (EBIT) at the segment level and is measured consistently with the financial statements' accounting guidelines (IFRS). Assets and liabilities are not reported per segment to the CODM.

No operating segments have been aggregated to form the above reportable operating segments.
Services and products offered between legal entities are at arm's length whereas the service and products offered between business units of the same legal entity are generally based on incremental costs. Services provided by support units to business units of the same legal entity are based on full cost.
Corporate treasury, associates, joint ventures and tax are centrally managed for the group. The net financial result, income tax and share of results of associates and joint ventures are only disclosed at the level of the group.
The following tables present an overview of the segment results: First half:
| M&R | PaLo Eurasia |
PaLo N. Am. |
Corporate | Eliminations | Group | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| In million EUR | 1H20 | 1H21 | 1H20 | 1H21 | 1H20 | 1H21 | 1H20 | 1H21 | 1H20 | 1H21 | 1H20 | 1H21 |
| External operating income |
865.2 | 895.8 | 502.5 | 563.2 | 611.8 | 589.3 | 7.6 | 9.6 | 1,987.3 | 2,057.8 | ||
| Intersegment operating income |
102.9 | 119.1 | 5.9 | 8.0 | 3.3 | 2.6 | 175.9 | 199.5 | (287.9) | (329.2) | 0.0 | 0.0 |
| TOTAL OPERATING INCOME |
968.1 | 1,014.9 | 508.4 | 571.2 | 615.2 | 591.9 | 183.5 | 209.1 | (287.9) | (329.2) | 1,987.3 | 2,057.8 |
| Operating expenses |
825.1 | 828.7 | 450.0 | 489.0 | 569.1 | 537.2 | 158.2 | 183.5 | (287.9) | (329.2) | 1,714.4 | 1,709.2 |
| Depreciation, amortization |
43.0 | 44.6 | 10.6 | 11.7 | 42.7 | 39.7 | 35.3 | 36.8 | 131.6 | 132.9 | ||
| RESULT FROM OPERATING ACTIVITIES (EBIT) |
100.0 | 141.5 | 47.8 | 70.5 | 3.5 | 14.9 | (10.0) | (11.2) | 0.0 | 0.0 | 141.3 | 215.7 |
| Share of results of associates and joint ventures |
8.0 | 0.0 | ||||||||||
| Net financial result | (18.4) | (6.6) | ||||||||||
| Income tax expenses |
(39.5) | (56.0) | ||||||||||
| RESULT FOR THE PERIOD (EAT) |
100.0 | 141.5 | 47.8 | 70.5 | 3.5 | 14.9 | (10.0) | (11.2) | 0.0 | 0.0 | 91.5 | 153.0 |

| M&R | PaLo Eurasia |
PaLo N. Am. |
Corporate | Eliminations | Group | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| In million EUR | 2Q20 | 2Q21 | 2Q20 | 2Q21 | 2Q20 | 2Q21 | 2Q20 | 2Q21 | 2Q20 | 2Q21 | 2Q20 | 2Q21 |
| External operating income |
407.5 | 448.9 | 292.1 | 279.3 | 351.9 | 308.1 | 1.3 | 1.7 | 1,052.7 | 1,037.9 | ||
| Intersegment operating income |
60.7 | 59.2 | 2.8 | 4.2 | 2.0 | 1.6 | 85.4 | 96.9 | (150.9) | (161.9) | 0.0 | 0.0 |
| TOTAL OPERATING INCOME |
468.1 | 508.1 | 294.9 | 283.4 | 353.9 | 309.8 | 86.7 | 98.5 | (150.9) | (161.9) | 1,052.7 | 1,037.9 |
| Operating expenses |
411.2 | 414.2 | 257.8 | 243.4 | 318.2 | 280.5 | 80.6 | 90.2 | (150.9) | (161.9) | 917.0 | 866.5 |
| Depreciation, amortization |
21.5 | 22.6 | 5.5 | 6.0 | 21.5 | 20.5 | 17.0 | 18.9 | 65.5 | 68.0 | ||
| RESULT FROM OPERATING ACTIVITIES (EBIT) |
35.4 | 71.3 | 31.6 | 34.0 | 14.2 | 8.7 | (11.0) | (10.6) | 0.0 | 0.0 | 70.2 | 103.4 |
| Share of results of associates and joint ventures |
3.3 | 0.0 | ||||||||||
| Net financial result | (14.0) | (4.1) | ||||||||||
| Income tax expenses |
(15.9) | (26.9) | ||||||||||
| RESULT FOR THE PERIOD (EAT) |
35.4 | 71.3 | 31.6 | 34.0 | 14.2 | 8.7 | (11.0) | (10.6) | 0.0 | 0.0 | 43.6 | 72.4 |

The tables presented below provide the disaggregation of bpost's revenue from contracts with customers.
| Year-to-date | Total operating income | Revenue | |||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % | |
| Mail & Retail | 865.2 | 895.8 | 3.5% | 859.1 | 889.9 | 3.6% | |
| Transactional mail | 364.0 | 379.1 | 4.2% | 363.8 | 378.7 | 4.1% | |
| Advertising mail | 85.3 | 95.9 | 12.5% | 85.3 | 95.8 | 12.4% | |
| Press | 171.9 | 171.5 | -0.2% | 168.6 | 168.5 | -0.1% | |
| Proximity and convenience retail network | 192.7 | 191.9 | -0.5% | 190.1 | 189.6 | -0.3% | |
| Value added services | 51.3 | 57.4 | 11.8% | 51.3 | 57.4 | 11.8% | |
| Parcels & Logistics Europe & Asia | 502.5 | 563.2 | 12.1% | 502.5 | 562.7 | 12.0% | |
| Parcels BeNe | 254.1 | 286.5 | 12.7% | 254.1 | 286.4 | 12.7% | |
| E-commerce logistics | 85.6 | 86.1 | 0.5% | 85.6 | 85.9 | 0.3% | |
| Cross border | 162.8 | 190.6 | 17.1% | 162.8 | 190.4 | 17.0% | |
| Parcels & Logistics North America | 611.8 | 589.3 | -3.7% | 604.1 | 585.1 | -3.1% | |
| E-commerce logistics | 569.0 | 554.3 | -2.6% | 561.3 | 550.2 | -2.0% | |
| International mail | 42.8 | 34.9 | -18.5% | 42.8 | 34.9 | -18.5% | |
| Corporate & Supporting functions | 7.6 | 9.6 | 25.6% | 0.0 | 0.0 | - | |
| Total | 1,987.3 | 2,057.8 | 3.5% | 1,965.7 | 2,037.8 | 3.7% |
| 2nd quarter | Total operating income | Revenue | ||||
|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % |
2020 | 2021 | Change % |
| Mail & Retail | 407.5 | 448.9 | 10.2% | 404.5 | 445.9 | 10.2% |
| Transactional mail | 170.7 | 188.9 | 10.7% | 170.6 | 188.7 | 10.7% |
| Advertising mail | 37.5 | 48.3 | 28.9% | 37.5 | 48.2 | 28.6% |
| Press | 85.8 | 85.4 | -0.4% | 84.1 | 83.9 | -0.3% |
| Proximity and convenience retail network |
89.7 | 97.0 | 8.1% | 88.5 | 95.8 | 8.3% |
| Value added services | 23.9 | 29.2 | 22.3% | 23.8 | 29.2 | 22.3% |
| Parcels & Logistics Europe & Asia | 292.1 | 279.3 | -4.4% | 292.1 | 279.0 | -4.1% |
| Parcels BeNe | 149.4 | 140.8 | -5.8% | 149.4 | 140.7 | -5.8% |
| E-commerce logistics | 46.3 | 43.0 | -7.1% | 46.4 | 42.9 | -7.6% |
| Cross border | 96.3 | 95.5 | -0.9% | 96.3 | 95.4 | -0.9% |
| Parcels & Logistics North America | 351.9 | 308.1 | -12.4% | 347.9 | 305.4 | -12.2% |
| E-commerce logistics | 331.0 | 290.9 | -12.1% | 327.0 | 288.2 | -11.9% |
| International mail | 20.9 | 17.2 | -17.6% | 20.9 | 17.2 | -17.6% |
| Corporate & Supporting functions | 1.3 | 1.7 | 32.2% | 0.0 | 0.0 | - |
| Total | 1,052.7 | 1,037.9 | -1.4% | 1,044.5 | 1,030.3 | -1.4% |

The geographically split of total operating income (excluded intersegment operating income) and the non-current assets are attributed to Belgium, rest of Europe, United States of America and the rest of the world. The allocation per geographical location is based on the location of the entity generating the income or holding the net asset. Other operating income is allocated to several line items.
| Year-to-date | 2nd quarter | ||||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | ||
| Belgium | 1,200.9 | 1,287.1 | 7.2% | 601.8 | 640.1 | ||
| Rest of Europe | 153.2 | 161.7 | 5.5% | 80.9 | 80.4 | ||
| USA | 589.4 | 557.7 | -5.4% | 339.6 | 292.2 | ||
| Rest of world | 43.8 | 51.3 | 17.2% | 30.4 | 25.1 | ||
| Total operating income | 1,987.3 | 2,057.8 | 3.5% | 1,052.7 | 1,037.9 |
| As of 31 December | As of 30 June | ||
|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % |
| Belgium | 885.8 | 864.0 | -2.5% |
| Rest of Europe | 194.7 | 190.7 | -2.1% |
| USA | 805.7 | 838.1 | 4.0% |
| Rest of world | 43.5 | 47.7 | 9.8% |
| Total non-current assets | 1,929.6 | 1,940.4 | 0.6% |
Total non-current assets presented above consist of property, plant and equipment, intangible assets, investment properties and trade and other receivables (> 1year).
Excluding the compensation received from the Belgian federal government to provide the services as described in the management contract and press concessions, included in the Mail and Retail segment, no single external customer exceeded 10% of bpost's operating income.
| Year-to-date | 2nd quarter | ||||
|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | 2020 | 2021 | |
| Revenue excluding the SGEI remuneration | 1,828.9 | 1,898.9 | 976.2 | 961.3 | |
| SGEI remuneration | 136.8 | 138.9 | 68.3 | 69.0 | |
| Total revenue | 1,965.7 | 2,037.8 | 1,044.5 | 1,030.3 |
SGEI remuneration is disclosed under Press and Proximity and convenience retail network in the Mail and Retail segment.

The table below presents a breakdown of services and other goods:
| Year-to-date | 2nd quarter | |||||
|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % |
| Rent and rental costs | 33.7 | 40.9 | 21.2% | 17.4 | 19.8 | 13.8% |
| Maintenance and repairs | 55.6 | 54.5 | -2.0% | 28.2 | 26.8 | -4.9% |
| Energy delivery | 21.2 | 23.3 | 9.8% | 9.3 | 11.3 | 21.9% |
| Other goods | 20.7 | 17.5 | -15.4% | 11.8 | 9.2 | -22.2% |
| Postal and telecom costs | 10.3 | 10.4 | 1.1% | 5.4 | 5.1 | -6.1% |
| Insurance costs | 12.0 | 15.2 | 26.6% | 5.9 | 7.8 | 31.2% |
| Transport costs | 404.7 | 380.1 | -6.1% | 233.6 | 193.0 | -17.4% |
| Publicity and advertising | 9.5 | 9.8 | 3.6% | 3.4 | 4.4 | 28.7% |
| Consultancy | 13.3 | 6.4 | -51.8% | 5.6 | 3.5 | -38.7% |
| Interim employees | 108.6 | 120.7 | 11.2% | 64.6 | 69.8 | 8.2% |
| Third party remuneration, fees | 73.0 | 91.0 | 24.7% | 34.9 | 44.2 | 26.7% |
| Other services | 60.2 | 49.2 | -18.2% | 36.1 | 24.9 | -30.9% |
| Total services and other goods | 822.6 | 819.0 | -0.4% | 456.3 | 419.9 | -8.0% |
Year to date services and other goods decreased by EUR 3.6m, or 0.4% to EUR 819.0m as of June 30, 2021. This decrease was mainly explained by
Property, plant and equipment slightly increased by EUR 1.7m, or 0.1%, to EUR 1,139.7m as of June 30, 2021. The increase was mainly explained by capital expenditures of EUR 40.1m, right of use assets recognised for EUR 72.6m (mainly due to new warehouses, renewals on existing leases and fleet) and the evolution of the exchange rate partially offset by the depreciation for EUR 112.1m (including EUR 59.6m related to IFRS 16 right of use assets), the transfer to assets held for sale for EUR 6.8m including The Mail Group (EUR 5.2m) and investment properties for EUR 1.2m.
Intangible assets slightly increased by EUR 3.4m, or 0.4%, to EUR 775.0m as of June 30, 2021. The increase was mainly due to by the capital expenditures of EUR 8.1m and the evolution of the exchange rate partially offset by the depreciation for EUR 20.7m and the transfer to assets held for sale for the Mail Group for EUR 2.2m.

At reporting date there were no indications, as defined by IAS 36, that goodwill may be impaired. There were no indications that the changes of the key assumptions, the discount rate and the long-term growth rate used to calculate the value in use, taken into consideration the actual performance of the CGU's, the long term interest and other market rates would decrease the recoverable amount resulting in a material impairment loss. There are no significant changes to the sensitivity information disclosed in the annual consolidated financial statements for year-end December 31, 2020.
Current trade and other receivables decreased by EUR 116.4m to EUR 693.6m as per June 30, 2021. The decrease was mainly driven by the payment of the SGEI for the delivery of newspapers and periodicals for the year 2020 and the peak sales of year-end 2020.
In view of the uncertainty in the short-term economic outlook with regard to the impact of COVID-19 on the default risk of customers, a post-model overlay was used in June 2020 to add an additional provision based on customer credit rating information. In the first half of the year 2021, there was no major movement in the provision.
Cash and cash equivalents decreased by EUR 132.3m to EUR 815.8m as of June 30, 2021 mainly due to the closure in the first quarter of 2021 of the commercial paper program and last year's extended payment terms in the context of the pandemic which were unwound in the first quarter of 2021.
| As of 31 December | As of 30 June | |
|---|---|---|
| In million EUR | 2020 | 2021 |
| Assets | ||
| Property, plant and equipment | 3.3 | 1.4 |
| bpost bank | 100.0 | 100.0 |
| The Mail Group | 0.0 | 22.3 |
| Assets held for sale | 103.3 | 123.7 |
| Liabilities | ||
| The Mail Group | 0.0 | 11.9 |
| Liabilities directly linked to assets held for sale | 0.0 | 11.9 |
These assets are retail outlets, offices or mail centers which are vacant as a consequence of the optimization of the post offices and mail centers network.
At the end of 2020 the investment in bpost bank has been transferred from investments in associates and joint ventures to assets held for sale at fair value less costs to sell given the agreement between bpost and BNP Paribas Fortis (BNPPF) to sell bpost's 50% participation in bpost bank to BNPPF.
Following the announcement of a new partnership model in December 2020, bpost and BNP Paribas Fortis signed on March 31, 2021 the agreement whereby BNP Paribas Fortis would acquire bpost's 50% holding in bpost bank at the end of this year to become its sole shareholder. Furthermore the agreement foresees a seven-year partnership, in which bpost will continue to provide financial services across its post office network. Nothing will change for bpost bank customers: they can continue

to expect the same outstanding service in the familiar and trusted post office setting. The whole transaction will be finalized by the end of 2021.
bpost executes an active portfolio management strategy to divest non-core assets or non-performing assets, so as to allocate capital to the fast growing e-commerce logistics market and to invest further in the opportunity of e-commerce logistics. In this context bpost decided to start up the sales process of the Mail Group (TMG). Hence assets and liabilities of the TMG were classified as held for sale per June 30, 2021 as the sale is expected to be completed within a year from reporting date. TMG is a full-service mail delivery provider handling business-critical mail, parcels and publications from customers located through North America and elsewhere. TMG includes Mail Services Incorporated (MSI), IMEX Global Solutions and M.A.I.L.. The fair value less costs to sell of TMG is higher than the carrying value, hence no write-down was necessary.
The major classes of assets and liabilities of TMG – part of the Parcels & Logistics North America operating segment classified as held for sale were as follows :
| In million EUR | 2021 |
|---|---|
| Assets | |
| Property, plant and equipment | 5.2 |
| Intangible assets | 2.2 |
| Deferred tax assets | 1.5 |
| Long term trade and other receivables | 1.1 |
| Inventories | 0.2 |
| Income tax receivable | 0.7 |
| Short term trade and other receivables | 8.2 |
| Cash and cash equivalents | 3.3 |
| Assets held for sale | 22.3 |
| Liabilities | |
| Long term interest-bearing loans and borrowings | 3.0 |
| Deferred tax liabilities | 0.1 |
| Short term interest-bearing loans and borrowings | 1.6 |
| Income tax payable | 0.3 |
| Short term trade and other payables | 6.9 |
| Liabilities directly linked to assets held for sale | 11.9 |
| Net assets directly associated with the disposal group | 10.4 |
Non-current interest-bearing loans and borrowings increased by EUR 25.2m to EUR 1,190.1m mainly due to the increase of long term lease liabilities and the impact of the exchange rates.

| As of 31 December | |||
|---|---|---|---|
| In million EUR | 2020 | 2021 | |
| Post-employment benefits | 26.8 | 24.6 | |
| Other long-term benefits | 283.4 | 275.8 | |
| Termination benefits | 9.8 | 9.2 | |
| Total employee benefits | 320.0 | 309.5 |
Employee benefits decreased by EUR 10.5m, or 3.3%, to EUR 309.5m as of June 30, 2021. The decrease mainly reflects:
partially offset by,
Service costs for EUR 12.9m and interest costs for EUR 0.5m.
Current interest-bearing loans and borrowings decreased by EUR 163.3m to EUR 114.8m mainly due to the decision of reimbursement of the maturing commercial paper during the first quarter 2021, in order to optimise our treasury. This decrease was partially offset by the increase in lease liability.
Current trade and other payables decreased by EUR 237.4m to EUR 1,201.0m as of June 2021. This decrease was due to the decrease of the trade payables by EUR 126.4m, the social payables by EUR 65.3m and the other payables by EUR 45.7m. The decrease of the trade payables was mainly a phasing element given the peak season at year end. The decrease of the social payables was mainly caused by the timing difference as 2020 full year social accruals (holiday pay, bonuses,…) have been paid during the first half of 2021. The decrease of other payables was mainly due to the unwinding of some temporary initiatives set up in the context of the pandemic and lower deferred revenues given the peak season at year end.

The following table provides the fair value measurement hierarchy of bpost's financial assets and financial liabilities per June 30, 2021:
| Fair value categorized: | ||||
|---|---|---|---|---|
| In million EUR As at 30 June 2021 |
Carrying amount |
Quoted prices in active markets (Level 1) |
Significant other observable inputs (Level 2) |
Significant unobservable input (Level 3) |
| Financial assets measured at amortized cost | ||||
| Non-Current | ||||
| Financial assets | 16.9 | 0.0 | 16.9 | 0.0 |
| Current | ||||
| Financial assets | 1,505.8 | 0.0 | 1,505.8 | 0.0 |
| Total financial assets | 1,522.7 | 0.0 | 1,522.7 | 0.0 |
| Financial liabilities measured at amortized cost (except for derivatives): |
||||
| Non-Current | ||||
| Long-term bond | 644.2 | 671.4 | 0.0 | 0.0 |
| Financial liabilities | 594.7 | 0.0 | 594.7 | 0.0 |
| Current | ||||
| Derivatives instruments - forex swap | 0.7 | 0.0 | 0.7 | 0.0 |
| Derivatives instruments - forex forward | 0.0 | 0.0 | 0.0 | 0.0 |
| Financial liabilities | 1,315.9 | 0.0 | 1,315.9 | 0.0 |
| Total financial liabilities | 2,555.4 | 671.4 | 1,911.2 | 0.0 |
The fair value of the non-current and current financial assets measured at amortised cost and the non-current and current financial liabilities measured at amortised cost, approximate their carrying amounts. As they are not measured at fair value in the statement of financial position their fair value should not be disclosed.
During the period there was no transfer between fair value hierarchy levels and there were no changes in the valuation techniques and inputs applied.
At the end of the second quarter 2021 the main financial liabilities consisted of:
bpost has two undrawn revolving credit facilities for a total amount of EUR 375.0m. The syndicated facility amounts to EUR 300.0m, which expires in October 2024 whereas the bilateral facility of EUR 75.0m, which expires in June 2025 and allows for EUR and USD drawdowns. The interest rate of EUR 300.0m revolving credit facility changes according to bpost's sustainability rating as determined by an external party.

bpost uses foreign exchange forward contracts and foreign exchange swap contracts to manage some of its exposures in foreign currencies. Those contracts have been underwritten in order to hedge the exchange rate risks linked to the intercompany loans granted by bpost to its subsidiaries.
In February 2018, bpost entered into a forward starting Interest Rate Swap with a 10-year maturity and a nominal amount of EUR 600.0m. The transaction was contracted in order to hedge the interest rate risk on the contemplated issuance of a long-term bond to refinance the acquisition bridge loan entered into in November 2017 for the acquisition of Radial. In July 2018, bpost issued a EUR 650.0m 8-year bond. At that time, the interest rate swap was unwound and settled via a payment of EUR 21.5m split between an effective part EUR 20.0m and an ineffective part EUR 1.5m. The ineffective part was booked in the income statement. The effective part of the cash-flow hedge (EUR 20.0m) has been recognized in other comprehensive income (amount net of tax is EUR 14.8m) as cash-flow hedge reserve. This cash-flow hedge is reclassified to profit or loss during the same periods as the long-term bonds' cash-flows will affect profit or loss over 8 years as from its issuance date. In 2021 a net amount of EUR 0.9m has been reclassified to the income statement.
In 2018 bpost entered into a USD term loan, with a maturity of 3 years with two possible extensions of one year each. To refinance the 2017 acquisition of Radial Holdings, LP, bpost, with EUR as its functional currency, borrowed along with the issuance of the bond in USD to mitigate the risk on foreign exchange rate differences on the foreign operations. Hence bpost performed a net investment hedge. Consequently, the effective portion of changes in the fair value of the hedging instrument is recognized in other comprehensive income. The notional amount of the hedging amounted to USD 143.0m, whereas the carrying amount converted into Euro amounted to EUR 120.3m. At June 30, 2021 the net loss on the revaluation of the USD loan recognized in other comprehensive income and accumulated in the foreign currency translation reserve amounted to EUR 3.8m. There was no ineffectiveness in 2021.
The contingent liabilities and contingent assets are materially unchanged from those described in the note 6.32 of bpost's annual financial statements as at December 31, 2020. This interim financial report should be read in conjunction with bpost's annual financial statements as at December 31, 2020.
On August 5, 2021, bpost US Holdings signed an agreement with Architect Equity for the sale of The Mail Group (IMEX Global Solutions LLC, M.A.I.L. Inc and Mail Services Inc). The Mail Group was transferred to assets held for sale in the second quarter of 2021. Further details on the sale will be disclosed in the third quarter 2021 financial report.

Report of the Joint Auditors to the board of directors of bpost SA de droit public / bpost NV van publiek recht on the review of the condensed consolidated interim financial information as at 30 June 2021 and for the six-month period then ended
We have reviewed the accompanying interim condensed consolidated statement of financial position of bpost SA de droit public / bpost NV van publiek recht as at 30 June 2021, the interim condensed consolidated income statement, other comprehensive income, changes in equity and cash flows for the six-month period then ended, and notes ("the condensed consolidated interim financial information"). The board of directors is responsible for the preparation and presentation of this condensed consolidated interim financial information in accordance with IAS 34, "Interim Financial Reporting" as adopted by the European Union. Our responsibility is to express a conclusion on this condensed consolidated interim financial information based on our review.
We conducted our review in accordance with the International Standard on Review Engagements 2410, "Review of Interim Financial Information Performed by the Independent Auditor of the Entity". A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.
Based on our review, nothing has come to our attention that causes us to believe that the accompanying condensed consolidated interim financial information as at 30 June 2021 and for the six-month period then ended is not prepared, in all material respects, in accordance with IAS 34, "Interim Financial Reporting" as adopted by the European Union.
Diegem, 5 August 2021
EY Bedrijfsrevisoren BV PVMD Réviseurs d'Entreprises SC

Han Wevers* Alain Chaerels* Partner Partner * Acting on behalf of a BV/ SRL

bpost also analyses the performance of its activities in addition to the reported IFRS figures with alternative performance measures ("APMs"). The definitions of these alternative performance measures can be found below.
Alternative performance measures (or non-GAAP measures) are presented to enhance an investor's understanding of the operating and financial performance, to aid in forecasting and to facilitate meaningful comparison of the result between periods.
The presentation of alternative performance measures is not in conformity with IFRS and the APMs are not audited. The APMs may not be comparable to the APMs reported by other companies as those companies may compute their APMs differently from bpost.
The calculation of the adjusted performance measure and adjusted operating free cash flow can be found below the definitions. Given the new dividend policy, i.e. dividend pay-out ratio between 30-50% of IFRS net profit instead of a minimum of 85% of BGAAP net profit of bpost NV/SA unconsolidated, bpost will not report "bpost NV/SA net profit under BGAAP" anymore as an APM. The APMs derived from items reported in the financial statements can be calculated with and reconciled directly to the items as disclosed in the definitions below.
Adjusted performance (adjusted operating income/adjusted EBITDA/adjusted EBIT/adjusted EAT): bpost defines the adjusted performance as operating income/EBITDA/EBIT/EAT excluding the adjusting items. Adjusting items represent significant income or expense items that due to their non-recurring character are excluded from performance analyses. bpost uses a consistent approach when determining if an income or expense item is adjusting and if it is significant enough to be excluded from the reported figures to obtain the adjusted ones. An adjusting item is deemed to be significant if it amounts to EUR 20.0m or more. All profits or losses on disposal of activities are adjusted whatever the amount they represent, as well as the year-to-date amortization and impairment on the intangible assets recognized throughout the Purchase Price Allocation (PPA) of the acquisitions. Reversals of provisions whose addition had been adjusted are also adjusted whatever the amount they represent. The reconciliation of the adjusted performance is available below the definitions.
bpost's management believes this measure provides the investor a better insight and comparability over time of the economic performance of bpost.
Constant exchange rate: bpost excludes in the performance at constant exchange rate the impact of the different exchange rates applied in different periods for the segment Parcels & Logistics North America. The reported figures in local currency of the prior comparable period are converted with the exchange rates applied for the current reported period.
bpost's management believes that the performance at constant exchange rate provides the investor an understanding of the operating performance of the entities part of the Parcels & Logistics North America segment.
Capex: capital expenditure for tangible and intangible assets including capitalised development costs, excluding right of use assets.
Earnings Before Interests, Taxes, Depreciation and Amortization (EBITDA): bpost defines EBITDA as earnings from operating activities (EBIT) plus depreciations and amortizations and is derived from the consolidated income statement.
Net debt/(Net cash): bpost defines Net debt/(Net cash) as the non-current and current interest-bearing loans and borrowings plus bank overdrafts minus cash and cash equivalents and is derived from the consolidated statement of financial position.
Operating free cash flow (FCF) and adjusted Operating free cash flow: bpost defines FCF as the sum of net cash from operating activities and net cash used in investing activities and is derived from the consolidated statement of cash flows. Adjusted operating free cash flow is the operating free cash flow as defined excluding working capital impact of "the collected proceeds due to clients". The reconciliation is available below the definitions. In some cases, Radial performs the

billing and receiving of payments on behalf of their customers. Under this arrangement, Radial routinely remits billed amounts back to the client, and performs periodical settlements with the client on amounts owed to or from Radial based on billings, fees, and amounts previously remitted. Adjusted operating free cash flows excludes the cash Radial received on behalf of their customers as Radial has no or little impact on the amount or the timing of these payments.
Evolution Parcels B2X volume: bpost defines the evolution of Parcels B2X as the difference, expressed as a percentage, of the reported volumes between the current and prior comparable period of the B2X parcels processed by bpost SA/NV in the last mile delivery.
Radial North America Performance in USD: bpost defines the performance of Radial North America as the total operating income, EBITDA and EBIT expressed in USD following the consolidation of the group of Radial entities held by bpost North America Holdings Inc. Transactions between the group of Radial entities and other bpost group entities are not eliminated and are part of the total operating income, EBITDA and EBIT.
bpost's management believes this measure provides the investor a better insight in the performance of Radial and the scale up of its US presence and the expanding of its product offering into value-added activities that cover the entire value chain in e-commerce logistics and omnichannel technology.
Underlying volume (Transactional mail, Advertising mail and Press): bpost defines underlying mail volume as the reported mail volume including some corrections, for example the impact of the number of working days and mail volumes related to elections.
OPERATING INCOME
| Year-to-date | 2nd quarter | |||||
|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % |
| Total operating income | 1,987.3 | 2,057.8 | 3.5% | 1,052.7 | 1,037.9 | -1.4% |
| ADJUSTED TOTAL OPERATING INCOME | 1,987.3 | 2,057.8 | 3.5% | 1,052.7 | 1,037.9 | -1.4% |
| Year-to-date | 2nd quarter | ||||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % | |
| Total operating expenses excluding depreciation, amortization |
(1,714.4) | (1,709.2) | -0.3% | (917.0) | (866.5) | -5.5% | |
| ADJUSTED TOTAL OPERATING EXPENSES EXCLUDING DEPRECIATION, AMORTIZATION |
(1,714.4) | (1,709.2) | -0.3% | (917.0) | (866.5) | -5.5% |

| Year-to-date | 2nd quarter | ||||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % | |
| EBITDA | 272.9 | 348.6 | 27.7% | 135.7 | 171.4 | 26.2% | |
| ADJUSTED EBITDA | 272.9 | 348.6 | 27.7% | 135.7 | 171.4 | 26.2% |
| Year-to-date | 2nd quarter | ||||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % | |
| Result from operating activities (EBIT) | 141.3 | 215.7 | 52.7% | 70.2 | 103.4 | 47.1% | |
| Non-cash impact of purchase price allocation (PPA) (1) |
9.3 | 6.4 | -30.9% | 4.7 | 3.2 | -31.7% | |
| ADJUSTED RESULT FROM OPERATING ACTIVITIES (EBIT) |
150.6 | 222.1 | 47.5% | 74.9 | 106.6 | 42.2% |
| Year-to-date | 2nd quarter | ||||||
|---|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % | |
| Result for the period | 91.5 | 153.0 | 67.2% | 43.6 | 72.4 | 66.1% | |
| Non-cash impact of purchase price allocation (PPA) (1) |
8.8 | 4.9 | -44.0% | 4.4 | 2.5 | -44.5% | |
| ADJUSTED RESULT OF THE PERIOD | 100.3 | 157.9 | 57.5% | 48.0 | 74.9 | 55.9% |
(1) In accordance with IFRS 3 and throughout the purchase price allocation (PPA) for several entities, bpost group recognized several intangible assets (brand names, know-how, customer relationships…). The non-cash impact consisting of amortization charges on these intangible assets is being adjusted.
| Year-to-date | 2nd quarter | |||||
|---|---|---|---|---|---|---|
| In million EUR | 2020 | 2021 | Change % | 2020 | 2021 | Change % |
| Net Cash from operating activities | 341.9 | 124.6 | -63.6% | 138.3 | (32.5) | |
| Net Cash used in investing activities | (34.5) | (38.1) | 10.4% | (25.1) | (28.4) | 13.2% |
| FREE CASH FLOW | 307.4 | 86.5 | -71.9% | 113.2 | (60.9) | |
| Collected proceeds due to clients | (17.1) | 12.8 | -174.9% | (69.0) | 0.2 | |
| ADJUSTED FREE CASH FLOW | 290.3 | 99.3 | -65.8% | 44.1 | (60.7) |

The CEO declares that to the best of his knowledge, the interim condensed consolidated financial statements, established in accordance with International Financial Reporting Standards ("IFRS"), as accepted by the European Union, give a true and fair view of the assets, financial position and results of bpost and of the entities included in the consolidation.
The financial report gives an accurate overview of the information that needs to be disclosed pursuant to article 13 of the Royal Decree of 14 November 2007.
The information in this document may include forward-looking statements3, which are based on current expectations and projections of management about future events. By their nature, forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties, assumptions and other factors because they relate to events and depend on circumstances that will occur in the future whether or not outside the control of the Company. Such factors may cause actual results, performance or developments to differ materially from those expressed or implied by such forward-looking statements. Accordingly, no assurance is given that such forward-looking statements will prove to have been correct. They speak only as at the date of the Presentation and the Company undertakes no obligation to update these forward-looking statements contained herein to reflect actual results, changes in assumptions or changes in factors affecting these statements.
3 as defined among others under the U.S. Private Securities Litigation Reform Act of 1995

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