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BNP Paribas — Earnings Release 2019
Feb 14, 2020
1158_iss_2020-02-14_4f2cd2fc-da2b-4593-b0bb-de9ff5795a01.pdf
Earnings Release
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2019 FULL YEAR RESULTS
5 FEBRUARY 2020

Disclaimer
The figures included in this presentation are unaudited.
On 29 March 2019, BNP Paribas issued a restatement of its quarterly results for 2018 reflecting, in particular (i) the internal transfer in the 3rd quarter 2018 of Correspondent Banking activities within CIB from Corporate Banking business to Securities Services and (ii) the transfer, effective 1st October 2018, of First Hawaiian Bank (FHB) from the BancWest business to the Corporate Centre following the sale of 43.6% of FHB in 2018 (the remaining stake was sold on 25 January 2019). These changes do not affect Group results as a whole but only the analytical breakdown of IFS (BancWest), CIB (Corporate Banking, Securities Services), and Corporate Centre. The 2018 quarterly result series have been restated reflecting these effects as if they had occurred on 1st January 2018. This presentation is based on the restated 2018 quarterly series.
This presentation includes forward-looking statements based on current beliefs and expectations about future events. Forward-looking statements include financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations with respect to future events, operations, products and services, and statements regarding future performance and synergies. Forward-looking statements are not guarantees of future performance and are subject to inherent risks, uncertainties and assumptions about BNP Paribas and its subsidiaries and investments, developments of BNP Paribas and its subsidiaries, banking industry trends, future capital expenditures and acquisitions, changes in economic conditions globally or in BNP Paribas' principal local markets, the competitive market and regulatory factors. Those events are uncertain; their outcome may differ from current expectations which may in turn significantly affect expected results. Actual results may differ materially from those projected or implied in these forward looking statements. Any forward-looking statement contained in this presentation speaks as of the date of this presentation. BNP Paribas undertakes no obligation to publicly revise or update any forward-looking statements in light of new information or future events. It should be recalled in this regard that the Supervisory Review and Evaluation Process is carried out each year by the European Central Bank, which can modify each year its capital adequacy ratio requirements for BNP Paribas.
The information contained in this presentation as it relates to parties other than BNP Paribas or derived from external sources has not been independently verified and no representation or warranty expressed or implied is made as to, and no reliance should be placed on the fairness, accuracy, completeness or correctness of the information or opinions contained herein. None of BNP Paribas or its representatives shall have any liability whatsoever in negligence or otherwise for any loss however arising from any use of this presentation or its contents or otherwise arising in connection with this presentation or any other information or material discussed.
The sum of values contained in the tables and analyses may differ slightly from the total reported due to rounding.
Photo credits (cover page): GettyImages- © Gary Burchell, GettyImages © 2018 Yiu Yu Hoi, © Leclercq Associés et Marc Mimram Architecture et Ingénierie, GettyImages- © Santiago Urquijo


1. Cost of risk/Customer loans at the beginning of the period (in bp); 2. Group share; 3. Subject to the approval of the Annual General Meeting on 19 May 2020


GROUP RESULTS
DIVISION RESULTS
2020 OBJECTIVES
4Q19 DETAILED RESULTS
APPENDIX
Main Exceptional Items - 2019
| E i l i t t x c e p o n a e m s |
2 0 1 9 |
2 0 1 8 |
|---|---|---|
| O i t p e r a n g e p e n s e s x |
||
| 1 ( C C ) R i t t t t t e s r c r n g c o s s o r p o r a e e n r e • u u |
-€ 3 1 1 m |
-€ 1 2 9 m |
| T f i P l ( C C ) 2 0 2 0 t t t t r a n s o r m a o n c o s s a n o r p o r a e e n r e • – |
-€ 7 4 4 m |
-€ 1, 1 0 6 m |
| 2 A d d i i l d i d l ( C C ) t t t t t t • o n a a a p a o n m e a s u r e s e p a r u r e p a n s o r p o r a e e n r e – |
-€ 1 6 2 m |
|
| T l i l i t t t o a e x c e p o n a o p e r a n g e x p e n s e s |
€ 1, 2 1 7 m - |
€ 1, 2 3 5 m - |
| O h i i t t t e r n o n o p e r a n g e m s |
||
| C f f S f f i l i h l 1 6. 8 % B I L i d d l i d i h i d l t t t t a p a g a n o n e s a e o o e a n e c o n s o a o n o e r e s u a • |
||
| 3 k ( C C ) t t t s a e o r p o r a e e n r e |
€ 1, 4 5 0 + m |
|
| C C C i l i h l f b i l d i ( ) t t t t a p a g a n o n e s a e o a n g o r p o r a e e n r e • u |
€ 1 0 1 m + |
|
| G ( C C ) d i l l i i t t t o o m p a r m e n s o r p o r a e e n r e • w |
-€ 8 1 8 m |
|
| C i l i h l f f F i H i i B k ( C C ) 3 0. 3 % t t t t t • a p a g a n o n e s a e o o r s a w a a n a n o r p o r a e e n r e |
€ 2 8 6 + m |
|
| C C C i l i h l f b i l d i ( ) t t t t • a p a g a n o n e s a e o a u n g o r p o r a e e n r e |
€ 1 0 1 + m |
|
| T l i l h i i t t t t t o a e x c e p o n a o e r n o n o p e r a n g e m s |
€ 7 3 2 m + |
€ 3 8 7 m + |
| T l i l i ( ) t t t t o a e x c e p o n a e m s p r e- a x |
€ 5 4 8 m - |
€ 8 4 8 m - |
| 4 ( ) T l i l i f t t t t t o a e x c e p o n a e m s a e r a x |
€ 2 4 2 m - |
€ 5 1 0 m - |
1. Related in particular to the integration of Raiffeisen Bank Polska and the discontinuation or restructuring of certain businesses (in particular BNP Paribas Switzerland); 2. Related in particular to BNL bc, Asset Management and BancWest; 3. 5.2% residual stake in SBI Life; 4. Group share

Consolidated Group - 2019
Positive jaws effect – Strong rise in net income
| 2 0 1 9 |
2 0 1 8 |
2 0 1 9 / 2 0 1 8 |
% Op in d t er a g His tori cal sco pe & e xch tes ang e ra |
iv is io ns Con sta nt s cop e & e xch tes ang e ra |
|
|---|---|---|---|---|---|
| R e e n e s v u |
€ 4 4, 5 9 7 m |
€ 4 2, 5 1 6 m |
4. 9 % + |
5. 9 % + |
4. 7 % + |
| O i t p e r a n g e x p e n s e s |
-€ 3 1, 3 3 7 m |
-€ 3 0, 5 8 3 m |
2. 5 % + |
3. 5 % + |
1. 8 % + |
| G i i t r o s s o p e r a n g n c o m e |
€ 1 3, 2 6 0 m |
€ 1 1, 9 3 3 m |
1 1. 1 % + |
1 1. 2 % + |
1 1. 0 % + |
| C f i k t o s o r s |
-€ 3, 2 0 3 m |
-€ 2, 7 6 4 m |
1 5. 9 % + |
1 8. 5 % + |
1 6. 8 % + |
| O i i t p e r a n g n c o m e |
€ 1 0, 0 5 7 m |
€ 9, 1 6 9 m |
9. % 7 + |
9. 4 % + |
9. 6 % + |
| N i i t t o n o p e r a n g e m s |
€ 1, 3 3 7 m |
€ 1, 0 3 9 m |
2 8. 7 % + |
n. a |
n. a |
| P i t r e- a x n c o m e |
€ 1 1, 3 9 4 m |
€ 1 0, 2 0 8 m |
1 1. 6 % + |
7. 7 % + |
8. 9 % + |
| N i G h t e n c o m e r o u p s a r e |
€ 8, 1 3 7 m |
€ 5 2 6 7, m |
8. 6 % + |
||
| N i G h t e n c o m e r o u p s a r e 1 l d i i l i t t e c n g e c e p o n a e m s x u x |
€ 8, 4 1 5 m |
€ 8, 0 3 6 m |
4. 7 % + |
||
| 2: R i b l i ( R O T E ) t t t 9. 8 % e u r n o n a n g e e q u y |
1. See slide 5; 2. Equity not revaluated

Revenues of the Operating Divisions - 2019 Revenue growth in all operating divisions

- Domestic Markets: revenue growth in a persistent low rate environment impacting the revenues of the networks negatively and continued growth in the specialised businesses
- IFS: increase in revenues in connection with the business drive of Personal Finance and the very good performances of Insurance and Europe-Mediterranean – favourable foreign exchange effect this year
- CIB: strong rise in revenues with very good performances of Global Markets and Corporate Banking
1. Including 100% of Private Banking in France (excluding PEL/CEL effects), in Italy, Belgium and Luxembourg

Operating expenses of the Operating Divisions - 2019 Positive jaws effect – decrease in the cost income ratio in the 3 operating divisions

- Domestic Markets: decrease of costs in the networks (-0.5%2) and increase in the specialised businesses as a result of the development of the activity; positive jaws effect (+0.5 pt)
- IFS: support of the increase in business, contained increase in operating expenses; positive jaws effect (+3.2 pt3)
- CIB: increase on the back of the growth of the activity, continued active implementation of cost saving programmes; positive jaws effect (+5.5 pt)
1. Including 100% of Private Banking in France, Italy, Belgium and Luxembourg (excluding PEL/CEL effects); 2. FRB, BNL bc and BRB; 3. At constant scope and exchange rates

Cost of risk - 2019 (1/2)
Cost of risk/Customer loans at the beginning of the period (in bp)



• Low cost of risk


Cost of risk - 2019 (2/2)
Cost of risk/Customer loans at the beginning of the period (in bp)


Very solid financial structure CET1 ratio increase of 40bps
Reminder CET 1 as at 01.01.19: 11.7%
CET1 ratio: 12.1% as at 31.12.19 (+40 bps vs. 01.01.19)
- 2019 results excluding exceptional other non operating items, after taking into account a 50% dividend pay-out ratio (+60 bps)
- Increase at constant change of risk-weighted assets net of the impact of securitisations (-40 bps)
- Net impact of disposals and acquisition (SBI Life, deconsolidation of the residual stake in this subsidiary, Prime Brokerage) as well as the partial goodwill impairment of BancWest (+20 bps)
- Overall limited impact of other effects, including change effect, on the ratio
Leverage ratio1: 4.6% as at 31.12.19
Immediately available liquidity reserve: €309bn 2
(€308bn as at 31.12.18): room to manoeuvre > 1 year in terms of wholesale funding
CET1 ratio



1. Calculated according to the delegated act of the EC dated 10.10.2014 on total Tier 1 Capital; 2. Liquid market assets or eligible to central banks (counterbalancing capacity) taking into account prudential standards, notably US standards, minus intra-day payment system needs

Growing Net Tangible Book Value per share: €69.7 €3.10 / share dividend

1. Subject to the approval of the Annual General Meeting on 19 May 2020, shares will go ex-dividend on 25 May 2020, payment on 27 May 2020; 2. Based on the closing price on 31 January 2020 €48.05

Reinforced Internal Control Set-up
Ever more solid compliance and control procedures
- Continuous improvement of the ethics alert mechanism with internal communication about the optimisation of the mechanism and the processing rules to ethics alert officers
- Advanced implementation of measures to strengthen the compliance and control systems in foreign exchange activities
- Roll-out of the new Group homogeneous mechanism that tracks transactions and processes for money laundering and terrorism financing alerts finalised for the main entities
- Evolution of centralised tools that filter transactions and screen customer databases, reinforcing the robustness of the compliance system
- Market Integrity: a reinforced set-up on the back of the alignment with the Code of conduct of the Bank for International Settlements on foreign exchange markets
- Continued the missions of the General Inspection dedicated to ensuring Financial Security: entities whose USD flows are centralised at BNP Paribas New York are audited at least once every 18 months. The 3rd round of audits of these entities, which started early 2018, was completed in July. The next one began back in September and is in the process of being carried out.
Continued operational implementation of a stronger compliance culture
- Compulsory annual e-learning programmes on financial security for employees (Sanctions & Embargos, Combatting Money Laundering & Terrorism Financing) which now includes a module dedicated to combating corruption
- Online training programme on professional Ethics made compulsory for all new employees
Remediation plan agreed as part of the June 2014 comprehensive settlement with the U.S. authorities mostly completed

An Ambitious Policy of Engagement in Society The ambition to be a leader in sustainable finance
- At the end of 2019, BNP Paribas established a 'company purpose' text reaffirming its support of major transitions both with digital transformation and by setting the ambition to be a global leader in sustainable finance.
- • #3 participant worldwide1 in the green bonds market at the end of 2019 with 9.8 billion euros in green bonds in 2019 as joint bookrunner for its clients

- • #1 financer of renewable energy projects in Europe1 and #3 in Asia-Pacific1 at the end of September 2019
- • €3.7bn Sustainability Linked Loans signed at the end of 2019, a financing tool indexed on ESG2 criteria
- • €47bn in SRI3 funds assets managed by BNP Paribas Asset Management at the end of September 2019
- • Listed in the 2019 Dow Jones Sustainability Indices, World and Europe
- • World's Best Bank for corporate responsibility in 2019 by Euromoney
- • 1st solicited rating from Vigeo Eiris: A1+; 4th company worldwide (score of 70/100)
- •2nd for climate performance in the EcoAct ranking of CAC 40 companies
- • 1st French bank in the 2019 RobecoSAM rating


1. Source: Dealogic; 2. Environmental, Social and Governance; 3. Socially Responsible Investment ; 4. Corporate Social Responsability

A recognised
strategy
4
CSR
An Ambitious Policy of Engagement in Society Achievements and objectives in sustainable finance (1/2)
- • Founding member of the UN Principles for Responsible Banking:commitment to align the strategy with the SDGs1 and the Paris Agreement
- • Target of €185bn to contribute to achieving the SDGs by the end of 2020
- • SDG 5 (gender equality): €2bn in loans to support women in their entrepreneurial projects in France in 2019
- • SDG 10 (reducing inequalities): €6bn to support associations and social and solidarity economy enterprises in 2020
- • SDG 14 (life below water): commitment to support the preservation of the ocean which includes €1bn to finance the ecological transition of ships by 2025
- • Stopped financing companies whose principal business activity is related to the unconventional oil & gas sector and stopped financing of new coal projects since 2017
- • Decision to stop financing and reduce to nil the outstanding loans to companies related to thermal coal by 2030 in the EU and 2040 for the rest of the world
- • Objective to support the development of renewable energies revised upward by €18bn in 2021
- • €56m at the end of 2019 to support innovative start-ups in the energy transition, of which €20m in 2019 1. UN Sustainable Development Goals


Sustainable Development Goals as a compass
The UN




An Ambitious Policy of Engagement in Society Achievements and objectives in sustainable finance (2/2)
• Commitment made in March 2018 to make effective progress in gender equality in several business lines of the bank in the context of the United Nations HeForShe movement.

- • Promotion of more inclusive economy and business models for society: founding member of many coalitions, such as the Collective of companies for a more inclusive economy and Business For Inclusive Growth
- • Signature of a global partnership deal with Nobel Peace Prize Pr. Yunus (Grameen Creative Lab) to promote the creation of 'social businesses' and products with a positive impact





DIVISION RESULTS GROUP RESULTS
2020 OBJECTIVES
4Q19 DETAILED RESULTS
APPENDIX
functionalities (D-Rating 2019 and 2018)
Good business drive, revenues up, positive jaws effect

| 4: R € 1 5, 8 1 4 e v e n u e s m ( ) 0. 8 % 2 0 1 8 v s. + |
4: i O € 1 0, 7 4 1 t p e r a n g e x p e n s e s m ( ) 0. 3 % 2 0 1 8 v s. + |
6: i P € 3, 7 9 8 t r e- a x n c o m e m ( ) 3. 7 % 2 0 1 8 v s. + |
|---|---|---|
| f f f E h i i l l t t e c o e r s e n o a n o m e s v u • i l l f f b h l i t t t t t p a r a y o s e y e o w n e r e s i t t r a e e n v r o n m e n S i i h i l i d t t r o n g n c r e a s e n e s p e c a s e • b i u s n e s s e s |
( 5 D i h k -0 % t t 5 e c r e a s e n e n e o r s s. w v • ) 2 0 1 8 I i i i h h h t t t t n c r e a s e n c o n n e c o n e g r o w w • i i l i d b i n s p e c a s e u s n e s s e s P i i j f f ( ) 0. 5 t t t o s v e a w s e e c + p • |
f D i h i k, i t t e c r e a s e n e c o s o r s n • i l B N L t t p a r c u a r a |
1. Excluding Italy; 2. Share of active clients who connect at least once a month to the mobile app (on average in 4Q19), scope: individual customers, corporates and private banking of DM network or digital banks (including Germany, Austria and Nickel); 3. Clients who connect at least once a month to the mobile app (on average in 4Q19 ) and clients of the digital bank - same scope as previous note.; 4. Including 100% of Private Banking, excluding PEL/CEL; 5. FRB, BRB and BNL bc; 6. Including 2/3 of Private Banking, excluding PEL/CEL

•
•
•
in
•
•
•
•
Broad
Success of digital offerings – Leadership position in neobanks in Europe
Acceleration of mobile usages across all the Domestic Markets networks
5.1m customers active on mobile apps1 (+31% vs. 31.12.18) 97m monthly connections on mobile apps 2 (+23.4% vs. 31.12.18)
Hello bank!
Success of the offering (easy and competitive related to payment, credit and savings) being strengthened in France, Belgium and Italy on the targeted youth segment
Belgium: 506,000 customers as at 31.12.19, with 1 out of 3 youths under the age of 28 as a customer of HB!
France: 520,000 customers as at 31.12.19, of which 120,000 new customers in 2019. Launch of new offers for millennials (freemium model)
Italy: Repositioning on customers under the age of 30 in addition to Smart, the new direct offering of BNL3
Germany: > 1,500,000 customers as at 31.12.19
Nickel
3rd largest retail distribution network in France with 5,550 points of sale (+28% vs. 31.12.18), leader in the neobank market in France and in the top 5 in Europe. Launch announced in Spain for the Spring 2020.

1. Customers who connect at least once a month to the mobile app (on average in 4Q19), scope: individual customers, corporates and private banking of DM network or digital banks (including Germany, Austria and Nickel); 2. Same scope, average observed in 4Q19; 3. Transfer of old HB! customers to the BNL Smart offering

Corporates and Private Banking: an integrated model with strong, profitable and growth-driven franchises

#1 in France and in Belgium, #5 in Italy2

Assets under management increasing by 8.1% compared to 2018, with the levels of net asset inflows representing 2.8% of assets under management at the end of 2018
A positive cooperation drive with the corporate business line, with net asset inflows > €2.9bn (as at 31 December 2019)
1. Source: Greenwich Share Leaders; 2. France: source ranking based on the amounts of assets under management as published by the main players in the market (public information), Belgium: De Tijd, Italy: Italian Association of Private Banks

Banking
A digital transformation that reinforces the model
Roll-out of expanded customer knowledge tools in all countries

Better use of data in order to enhance customer service
Ensure a multi-channel personalised conversation (on the basis of shared digital assets) in order to enhance customer satisfaction
Personalisation of the customer interactions with a dynamic CRM
Enhance the effectiveness of marketing campaigns by leveraging knowledge of the digital behaviour of customers in real-time
| E h n a n c e h i t t e o p e r a n g |
C i d t o n n e u j o u r n e y s : |
|---|---|
| f f i i e c e n c y |
A i t t u o m a o n |
| d t a n c u s o m e r i f i t t s a s a c o n |
i h t n e |
after launch
end-to-end digitalisation in France, Italy and Belgium of 3 main customer onboarding, mortgages and investment products
of processes: > 700,000 transactions a month processed by robots networks in 4Q19
Offers integrated in the ecosystems of partners:

| • L f P l i l l ( i f l f l l d t t t t t t t y a y e e c r o n c w a e p a y m e n a p o n o s a e, m a n a g e m e n o o y a y c a r s, : |
|---|
| h d ) h h f h k d d l d t t t t t v o u c e r s a n m o n e y p o s ; s a r p g r o w o e a c c e p a n c e n e w o r a n o w n o a s : |
| 2. 7 i l l i l i b i 9 9 % 3 1. 1 2. 2 0 1 8 t m o n o n a c m a e a s s, s. u u v + v |
- •Telepass: a mobility offering for corporates and individuals in Italy Corporates: 7,600 clients as at 31.12.19, of which 55% new clients
- yearIndividuals: 66,800 users as at 31.12.19, of which 79% new clients for BNL within 9 months after launch

for BNL
one
DM - French Retail Banking - 2019 Sustained business drive and positive jaws effect
Good sales and marketing drive
- • Loans: +5.4% vs. 2018, good growth across all customer segments; rise in particular in loans to corporates
- • Deposits: +9.8% vs. 2018
- • Private banking: rise in assets under management (+9.3%1 vs. 31.12.18) with strong growth from responsible savings (€4.0bn in outstandings, +48% vs. 31.12.18 ) related to the launch of the financial advice tool, myImpact2
Very good development of the corporate franchise
- • Rise in the number of onboardings (+27% vs. 2018), presence alongside the most innovative companies (65% of French Tech 1203)
- • Strong rise in cash management4 fees (+6.5% vs. 2018)
| 5: R € 6, 3 2 8 e e n e s m v u ( ) 0. 3 % 2 0 1 8 s. + v |
5: O i € 4, 6 0 2 t p e r a n g e p e n s e s m x ( ) -0 2 % 2 0 1 8 s. v |
|---|---|
| N i i i 1. 2 % t t t e n e r e s n c o m e + n : • , i i h h i i l t t t c o n n e c o n w e r s e n v o u m e s F d i h 1. 0 % e e s : - e c r e a s e n c a r g e s • , f i l h t t t o n r a g e c s o m e r s a e u f b i i h t e g n n n g o e e a r y |
D i i f t t t e c r e a s e n c o s s m p a c o c o s : • i i i i d t t s a v n g m e a s u r e s, o p m s a o n a n l i i f h k t t t s r e a m n n g o e n e o r w ( ) P i i j f f 0. 4 i t t t o s e a s e e c p o n v w + • |
Loans

Assets under management (private banking1)

Pre-tax income6: €1,261m (-0.2% vs. 2018)
1. Excluding the internal transfer of a subsidiary; 2. Financial advisory solution for responsible investments in France; 3. List of the 123 French start-ups with strong potential selected by French Tech initiative; 4. Including payment instruments; 5. Including 100% of Private Banking excluding PEL/CEL effects; 6. Including 2/3 of Private Banking, excluding PEL/CEL effects

DM - BNL banca commerciale - 2019
Strong rise in income due to decreasing in the cost of risk
Business growth in a lacklustre context
- • Loans: -1.9% vs. 2018, -0.1% excluding the impact of the sale of non-performing loans1, continued market share gains in the corporate segment
- • Deposits: +4.8% vs. 2018
- • Continued rise in off balance sheet savings, in particular in life insurance (+9.9% vs. 2018)
Launch of new digital services
Slight decrease in net interest income:
positioning on clients with a better risk
-0.1% vs. 2018, impact of the low
interest rate environment and the
• Launch of Apple Pay in mobile apps in Italy, thereby finalising the roll-out of the agreement signed with Apple within the scope of Domestic Markets
•
Market share on the corporate segment (loans)

Source: Italian Banking Association2
Off balance sheet savings

1. Securitization of non-performing portfolios for €1.0bn in 2Q19 and €1.0bn in 4Q18 ; 2. 4Q19 based on information available at the end of November; 3. Including 100% of Italian Private Banking; 4. Including 2/3 of Italian Private Banking
measures (Quota 100 early
departure plan)
(+0.1% vs. 2018)

Fees: -1.1% vs. 2018
Revenues3: €2,778m
(-0.5% vs. 2018)
•
• profile
DM - Belgian Retail Banking - 2019
Good business drive, impact of low interest rates, continued cost adaptation
Growth in business activity
- • Loans: +4.4% vs. 2018, good growth in loans to individual and corporate customers
- • Deposits: +5.1% vs. 2018
- • Off balance sheet savings (+8.2% vs. 2018), strong rise in mutual funds outstandings (+12.8%) and growth in life insurance outstandings
Continued evolution of the operational model
• Agreement of the Belgian four main banks to set up an integrated network of ATMs that provides better coverage around the country in order to be ever closer to customers
Revenues1: €3,524m (-2.0% vs. 2018)
- • Net interest income: -3.1% vs. 2018, impact of low interest rates partially offset by a rise in loan volumes
- • Fees: +1.4% vs. 2018
Operating expenses1: €2,480m (-1.6% vs. 2018)
- • Effect of cost reduction measures
- •Continuing branch network optimisation (-88 branches vs. 31.12.18)



Pre-tax income2: €929m (-5.1% vs. 2018)
1. Including 100% of Belgian Private Banking; 2. Including 2/3 of Belgian Private Banking

DM - Other Activities - 2019
Very good business drive, positive jaws effect and strong rise in income
Very good business drive of the specialised businesses
- • Arval: strong growth of the financed fleet vs. 2018 for all segments (+8.9%1 vs. 2018). Leading position confirmed on its perimeter of 27 countries and doubling of the number of white label partnerships with automobile makers in Europe
- • Leasing Solutions: rise in outstandings of +6.9%1 vs. 2018 combined with an enhanced customer experience (75% of applications decided automatically)
- • Personal Investors (PI): rise in assets under management of +21.8% vs. 31.12.18
- • Nickel: very sharp rise (+366,000 accounts in 2019), 1.5 million accounts opened
Luxembourg Retail Banking (LRB):
• Growth in mortgage and corporate loans
Revenues2: €3,184m (+6.6% vs. 2018)
- • Good business development across all the businesses
- •Significant rise in Nickel revenues
Operating expenses2: €1,859m (+4.5% vs. 2018)
- • As a result of business development
- • Positive jaws effect (+2.1 pts)



Pre-tax income3: €1,165m (+9.5% vs. 2018)
1. At constant scope and exchange rates; 2. Including 100% of Private Banking in Luxembourg; 3. Including 2/3 of Private Banking in Luxembourg

International Financial Services - 2019 Strong business growth and positive jaws effect
Sustained business activity
- • Outstanding loans: +8.1% vs. 2018 (+5.1% at constant scope and exchange rates), good growth at Personal Finance and Europe-Mediterranean
- • Net asset inflows: +€20.2bn, with in particular strong net asset inflows at Wealth Management and good asset inflows in Insurance in particular in unit-linked policies
- • Rise in asset under management at €1,123bn, +9.3% vs. 31.12.18
- • Signed new partnership agreements at Personal Finance and Insurance
•
•
• Increase
gains
+1.5%
measures
(+4.5% vs. 2018)
exchange
Positive
at
jaws effect (+2.4 pts)
and
rates
contained
constant
Operating expenses: €10,507m
by cost saving
operating
scope
efficiency
and
Scope effect with the integration of Raiffeisen Bank Polska1

+8.1%
Outstanding
€bn

loans

Pre-taxincome: €5,226m (+4.5% vs. 2018)
•+6.7% at constant scope and exchange rates
1. Reminder: closing of the transaction on 31.10.18; 2. Including distributed assets

•
• Good
+4.7%
and very good
drive
(+6.9% vs. 2018)
Mediterranean
at
rates
Insurance
exchange
at
Revenues: €17,183m
and
constant
Personal
the
banking
networks
performances
scope
Finance
Europe-
and
of
International Financial Services - 2019 Franchises strengthened to pursue growth
| i E h d l d n a n c e e a n g i i h t t t p o s o n s a e c o r e f h i d t t t o e n e g r a e d l m o e |
i P l F # 1 d i i l i i E d i 3 t t e r s o n a n a n c e c o n s m e r c r e s p e c a s n r o p e a n a p r e s e n c e n : u u 5 i l l i l i 2 t m o n c e n s > |
3 i t c o n r e s, u |
|
|---|---|---|---|
| E M d i d B W i d i l d i l b k i t t t t t u r o p e- e e r r a n e a n a n a n c e s : n e g r a e r e a a n c o m m e r c a a n i 1 i 1 5 i l l i l i 5 t t n c o n r e s, m o n c e n s u > |
d l d l d n g m o e e p o y e |
||
| i C i f i i i i B N P P b d l b l l d d i h t t t t a r a s a r g o a e a e r n c r e o r p r o e c o n n s u r a n c e a p : w i 3 4 t c o u n r e s |
i r e s e n c e n |
||
| 1, B N P P i b W l h M # 1 i b k i h t t t t a r a s e a a n a g e m e n p r a e a n n e e r o o n e : v u z ( G ) B P i B k i h W l d l b l F i 2 0 1 9 t t t e s r a e a n n e o r o a n a n c e v |
|||
| R l E S i L d i i l E i G # 1 t t t t e a s a e e r v c e s e a e r n c o n n e n a u r o p e, n e r m a n y : |
|||
| f f A M l b l d l d i i b l i i h t t t t t t s s e a n a g e m e n a g o a a s s e m a n a g e r a n e a e r n e r m s o s s a n a e n a n c e a : u w i i i f d i f i d S R I i F d F b l f i i B l i # 1 t t t t t p o s o n n e r m s o a s s e s u n e r m a n a g e m e n c e r e n r a n c e a n e e n n e g u m |
|||
| P l F i e r s o n a n a n c e |
|||
| S i h t t u p p o r n g e d l f t e e o p m e n o v |
f • I l i h i i i l i h b i l t t t t t t t m p e m e n a o n o n e p a r n e r s p s n p a r c a r n e a o m o e s e c o r w u u ( O l i P l d, V l i I l B Y C A R i F F d i l t p e n o a n o v o n a y, m y n r a n c e, o r n s e v e r a E i ) d i i l ( C f i I l L M l i i B i l ) t t t u r o p e a n c o u n r e s a n n r e a a r r e o u r n a y, e r o y e r n n r a z |
% o f p ium d rate rem s g ene by BN P P arib Ca rdif as |
|
Insurance: 500 partnerships
- • Strategic alliance with ScotiaBank to distribute insurance products to its 9 million clients in 4 Latin America countries
- • Strategic alliance with Sainsbury's Bank and Argos and launch of a new pet insurance offering

1. Ranking based on the amounts of assets under management as published by the main players in the market (public information)

partnerships
International Financial Services - 2019 Digitalisation of customer service

3.9 million digital clients in the international retail networks1 5.8 million electronic signatures at Personal
A client service optimised by the digitalisation in all the businesses
Adoption of digital solutions continuously on the rise
• Personal Finance: > 240 million self care transactions in 2019, 85% of total transactions
Finance
- • Europe-Mediterranean: launch at Cepteteb of an app dedicated to SME clients to manage their accounts, self care operations and transactions
- • Cardif: success of the digitalised creditor protection insurance journey in France: 90% of immediate responses for personal insurance (Cardif Libertés Emprunteur), 80% of immediate responses for collective insurance
- •Wealth Management: 48% of digital active clients2
1. Europe-Mediterranean and BancWest; 2. Wealth Management clients with at least one connection per month

International Financial Services - 2019
Open innovation and new technologies
Co-creation with start-ups: in client journeys, solutions offerings and in the processes
• at , number 1 global start-up accelerator
400 start-ups presented in 3 years - 47 projects accelerated with 36 start-ups – an industrialisation rate of 35% among the best fintech ecosystems
• : European set up for project acceleration based on agile development of innovating solutions for our clients and skill improvement of our employees. It has doubled its capacity since its creation in 2017
Continued development of robotics and acceleration of the number of Artificial Intelligence projects
- • About 150 projects using artificial intelligence already operational or in development
- Natural language processing: automatic production of more than 100 funds comments in Asset Management
- Marketing direct: roll-out of a cognitive targeting solution at Personal Finance
- Data Science: use of the Domino solution by BNP Paribas Cardif to facilitate the end-to-end roll-out of projects
- • >760,000 transactions a month processed by robots in the IFS businesses
- • Remote contact with clients: video solutions, chat and co-browsing available via Gomobile at BNP Paribas Bank Polska, holoportation1 with BNP Paribas Real Estate Services
1. Interactive meeting in a virtual space via a hologram without physically being there

Technology in service of transformed business models
IFS - Personal Finance - 2019
Good business drive and positive jaws effect
Continued sales and marketing drive
- • Loan outstandings: +9.2% vs. 2018, rise in volumes with good control of margins at production
- • Business drive in Europe and within partnerships
- • Success of the securitisation transactions in Europe (4 transactions for a total amount of €3.8bn1)
Development of partnerships and cooperation
- • Successful start-up of the partnership with Opel in new countries (Poland, Netherlands, Spain)
- • Entered into a pan-European agreement (Netherlands, Belgium, Luxembourg, Poland) with Ford Europe for a 5-year period
- • Partnership with Arval in the United Kingdom for a car inventory financing solution for car dealers
| R € 5, 7 9 6 e v e n u e s m : ( ) 4. 8 % 2 0 1 8 v s. + |
O i € 2, 8 5 7 t p e r a n g e x p e n s e s m : ( ) 3. 3 % 2 0 1 8 v s. + |
2 8 2 9 0 1 0 1 |
|---|---|---|
| I i i h h f b l t t t n c o n n e c o n w e a v o u r a e • f f l t o m e e e c v u S i d h i i l b h t t t t s a n e r o n a r c a r e u w u • |
P i i j f f ( 1. 4 i ) d t t t o s v e a w s e e c + p o n a n • d i h i i t t t e c r e a s e n e c o s n c o m e r a o ( i ) h k h -0 7 2 0 1 8 t t t t p o n v s. a n s o e |
P i € 1, 6 0 2 t r e- a x n c o m e m : ( ) -2 7 % 2 0 1 8 v s. |
| g p y d d i i I l S i d t v e r y g o o r v e n a y, p a n a n G e r m a n y |
i t c o s s a v n g m e a s u r e s S f i d b i t u p p o r o n c r e a s e u s n e s s • |
2 -0 6 % l d i i l i t t e c n g e c e p o n a e m x u x • I f i i i l i i h t t m p a c o p r o v s o n s n n e w • d i t t o s a n n g s u |
1. Non-deconsolidating; 2.. Related to a non recurring item in one of the associated companies
84.7
€bn
€m
2018
2,768 92.4
outstandings
+9.2%
+6.2%
Consolidated
2019
Gross operating income
2,939

IFS – Europe-Mediterranean - 2019 Positive jaws effect and strong rise in income
Growth in business activity
- • Loans: +1.4%1 vs. 2018, good growth in Poland and Morocco
- • Deposits: +1.2%1 vs. 2018, optimisation in Poland (decrease in most expensive deposits), up in all other countries
- • Business drive sustained by the universal bank model and the strengthening of the franchises
Progress in the integration of Raiffeisen Bank Polska
- • Ongoing delivery of cost synergies: €39m achieved in 2019. Closure of 188 branches
- • Successful finalisation of the operational integration

| 2: R € 2, 6 9 9 e v e n u e s m 1 ( ) 6. 8 % 2 0 1 8 v s. + |
2: O i € 1, 7 9 9 t p e r a n g e x p e n s e s m 1 ( ) 1. 0 % 2 0 1 8 v s. + |
3: P i € 7 2 8 t r e- a x n c o m e m 1 ( ) 2 3. 1 % 2 0 1 8 v s. + |
|---|---|---|
| U i l l i p n a r e g o n s • E f f f i d l t e c o n c r e a s e v o u m e s • d i d d l l f a n m a r g n s, a n g o o e e o v f e e s |
G d i l l t t t, o o c o s c o n a n m e n a r g e y • f f ( ) i i j 9 t t 5. t p o s e a s e e c + p s v w E f f f f i i t t t e c o r a n s o r m a o n m e a s r e s n u • l l i a r e g o n s |
h i i l d h 6. 5 % t t + a s o r c a s c o p e a n e x c a n g e • t r a e s R i d f b l f i h e m n e r : u n a v o u r a e o r e g n e x c a n g e • f f ( f ) d i i h T k i h l i t t t t e e c s r o n g e p r e c a o n o e r s r a u |
1. At constant scope and exchange rates (see data at historical scope and exchange rates in the appendix); 2. Including 100% of Turkish Private Banking; 3. Including 2/3 of Turkish Private Banking

IFS - BancWest - 2019
Decrease in costs in a context of falling rates
Business drive
- • Loans: +1.2%1 vs. 2018, growth in individual and corporate loans
- • Deposits: +3.9%1 vs. 2018, good growth in customer deposits2 (+5.4%)
Development of cooperation with the rest of the Group
- • Strong increase of Private Banking: good net asset inflows, \$15.7bn of assets under management as at 31.12.19 (+14.3% vs. 31.12.18)
- • Increase in the cooperation with CIB: 57 deals made jointly in 2019 (+8% vs. 31.12.18)

| 3: R € 5 2, 3 7 e v e n u e s m 1 ( -1 8 % 2 0 1 8 ) s. v |
3: O i € 1, 7 1 2 t p e r a n g e x p e n s e s m 1 ( -3 6 % 2 0 1 8 ) s. v |
4: P i € 4 8 4 t r e- a x n c o m e m 1 ( -1 0. 0 % 2 0 1 8 ) s. v |
|---|---|---|
| D i i i t t t e c r e a s e n n e n e r e s m a r g n • d f l l i i l l t t t u e o a n g r a e s p a r a y f f b i d b i t o s e y n c r e a s e u s n e s s f ( i i d i i l t t t a c a n e e s n p a r c a r v y u d d h ) t c a r s a n c a s m a n a g e m e n |
D i d i f t t e c r e a s e n c o s s r e c o n o : u • 5 h d ( ), -7 2 % 3 1. 1 2. 1 8 t e a c o u n v s. l i i f f i i h t t t t m u u a s a o n o s o m e u n c o n s w C I B d f f f i i t t t a n r a n s e r o s p p o r n c o n s n u u ( ) l l A i t a e s s c o s a r e a r o n a y z |
-5 5 % h i i l d t t a s o r c a s c o p e a n • h ( i i f i t t e x c a n g e r a e s p o s v e o r e g n h f f ) t e x c a n g e e e c I i i i d t n c r e a s e n p r o v s o n s c o m p a r e o • l b i 2 0 1 8 a o a s e n w |
1. At constant scope and exchange rates (USD vs. EUR average rates: +5.5% vs. 31.12.18; figures at historical scope and exchange rates in the appendix); 2. Deposits excluding treasury activities; 3. Including 100% of Private Banking in the United States; 4. Including 2/3 of Private Banking in the United States; 5. Including external assistants

IFS - Insurance and WAM1 - Asset Flows and AuM - 2019 Good level of net asset inflows and favourable market evolution
Evolution of assets under management2Assets under management: €1,123bn as at 31.12.2019
- • +9.3% vs. 31.12.18
- • Very favourable performance effect: +€79.7bn on the back of the rebound of financial markets
- • Others: deconsolidation of SBI Life as at 30.06.19 (-€3.6bn)
Net asset inflows: +€20.2bn as at 31.12.2019
- • Wealth Management: good net asset inflows, in particular in Asia, Germany and Belgium
- • Asset Management: slight asset outflows related to the money market funds; good net asset inflows in Real Estate Investment Management in Germany and France
- • Insurance: good asset inflows in particular in unit-linked policies, good growth in Asia

1. WAM: Wealth & Asset Management, i.e. Asset Management, Wealth Management and Real Estate Services; 2. Including distributed assets; 3. Assets under management of Real Estate Investment Management: €30bn

IFS – Insurance - 2019
Good business growth – sharp rise in income
Continued business development
- • Continued diversification in savings inflow with a growing share in unit-linked policies in particular in France and in Asia
- • Good growth in protection insurance in Europe and in Latin America
- • Continued development of property and casualty insurance offering in the FRB network via Cardif IARD
New digital offerings and new partnerships
- • In France, personal creditor protection insurance with a new fully digitalised journey (90% of immediate responses)
- • In Latin America, strategic alliance with Scotiabank in 4 countries, and in Mexico with Famsa, a leading retailer
- • In United Kingdom, strategic alliances with Sainsbury's Bank and Argos to develop pet insurance
•
• As a result of
Positive
(+6.7% vs. 2018)
jaws effect



Pre-tax income: €1,716m (+16.0% vs. 2018)
- •+19.2% at constant scope and exchange rates
- • Scope effect related to the deconsolidation of SBI Life

business
Revenues: €3,068m
effect
drive
of the rise of
•
• Good
Favourable
(+14.5% vs. 2018)
markets
business
Operating expenses: €1,500m
development
IFS - Wealth and Asset Management1 - 2019 Overall growth, impact of the favourable market effect
Wealth Management
- • A recognised global expertise
- • Good developments in Asia, United States and Germany
Asset Management
- • Amplification of the organisation adaptation: overhaul of sales and product life cycle management operating processes
- • Successful roll-out of the Aladdin management system: migration of managed portfolios and gradual decommissioning of 50 applications
- • Continuous transformation and development of new solutions (ESG, quantitative solutions, multi assets, private debt and real assets, etc.)
Real Estate Services
- • Very good level of activity in advisory and in property development in particular in Germany and in France
- • Launch of the first marketplace dedicated to coliving2 in Europe
| R € 3, 3 2 0 e v e n u e s m : ( 1. 0 % 2 0 1 8 ) s. + v |
O i € 2, 6 8 2 t p e r a n g e x p e n s e s m : ( 1. % 2 0 1 8 ) 7 s. + v |
|
|---|---|---|
| C i i h t t t o n n u o u s m p r o v e m e n o v e r e • f d i f f i l h t t t t t t y e a r a e r a c u s a r o e y e a r f d h i i l k i i t t t t e o e n a n c a m a r e c r s s a u h d f 2 0 1 8 t e e n o |
E f f f h f i l t t t t e c o e r a n s o r m a o n p a n • i i l i A t t m e a s u r e s, n p a r c u a r n s s e M t a n a g e m e n |
A recognised global expertise
Best Private Bank in the World (Global Finance) Best Global European Private Bank and Best Philanthropy Offering (Private Banker International)

Corbeille d'or over one year3, Corbeille Long terme over 5 years3, best range of diversified funds over 1 year


1. Wealth Management, Asset Management and Real Estate Services; 2. Coliving: a flexible type of housing halfway between conventional flat-sharing and a hotel:3. Banking network category

Corporate & Institutional Banking - 2019
Success of the action plan announced at the beginning of 2019
Growth sustained by the development of client franchises within the integrated model
- • Positions strengthened on targeted corporate and institutional client bases
- • Increase in business leveraging market share gains
- • 3rd largest player in EMEA1
Rapid progress in the transformation of CIB
- • Discontinuation or optimisation of businesses
- • Continued industrialisation (€298m in recurring cost savings in 2019) and digitalisation
- • Good containment of risk-weighted assets: growth (+5.4% vs. 2018) below that of the business
CIB rankings in EMEA1
2016
2017

| R € 1 2, 0 8 0 e v e n u e s m : ( 1 1. 6 % 2 0 1 8 ) v s. + |
i O € 8, 6 6 3 t p e r a n g e x p e n s e s m : ( 6. 1 % 2 0 1 8 ) v s. + |
i P € 3, 2 0 7 t r e- a x n c o m e m : ( 1 9. 6 % 2 0 1 8 ) v s. + |
|---|---|---|
| G h i l l h i d i i i t t t r o w n a r e e o p e r a n g v s o n s • 2) S h i G l b l M k ( 2 0. % t t 7 a r p r s e a o a a r e s + • V d f f C t e r y g o o p e r o r m a n c e o o r p o r a e • 2) B k i ( 6. % 5 a n n g + G S S 3) h i i i ( 3. 0 % t t t r o w a e c u r e s e r v c e s + • |
C i d i h k h t t t t o n a n e n c r e a s e a n s o e • f f f i t t e e c o c o s s a n g m e a s r e s v u ( d l f h d l f t t e v e o p m e n o s a r e p a o r m s d i i i f ) t t t a n o p m s a o n o p r o c e s s e s, e c. V i i j f f ( ) t t 5. 5 t e r y p o s v e a w s e e c + p s • |
€m 3, 3 9 5 3, 2 0 7 1 9. 6 % + 2, 9 6 2 2, 6 8 1 |
1. Source: Coalition Proprietary Analytics, Index as at 30.09.19; EMEA: Europe, Middle East, Africa; 2. Excluding the effect of the creation of the Capital Markets platform (transfer of €136m of revenues from Global Markets to Corporate Banking in 2019); 3. Excluding the positive impact of the revaluation of an equity stake in 4Q18 and of a specific transaction in 2Q19

2018 2019
CIB: Global Markets - 2019
Very sustained growth of the business and strong revenue growth
Strong drive leveraging market share gains
- • Market share gains in particular in FICC across all segments1
- • Bond issues: #1 in EMEA, #1 for all bonds in Euros, #8 for international issues2
- • Currency Derivatives House of the Year (Risk Awards 2019)
Development of leading positions on electronic platforms
• Multi-dealer platforms: top 3 on credit derivatives in Euro and emerging market bonds in local currencies, top 5 in swaps and bonds in Euro

9M19
Revenues: €5,571m (+17.9% vs. 2018)
- • +20.7% excluding the effect of the creation of the Capital Markets
- • platform with Corporate Banking
- • FICC: +36.0%3 sharp rise in primary markets and credit, sharp rebound in forex and emerging markets and very good performance in rates
- • Equity & prime services: stable vs. 2018, gradual recovery in 2019 from a low point at the end of 2018, good performance on equity derivatives in particular on structured products

2018
1. Source: Proprietary Analytics Coalition, based on the BNP Paribas product scope and at a historical exchange rate; 2. Source Dealogic December 2019 bookrunner in volume; 3. Excluding the effect of the introduction of the Capital Markets platform (transfer of €136m of revenues from FICC Global Markets to Corporate Banking in 2018)

CIB: Corporate Banking - 2019
Business growth across all targeted client bases
Success of development initiatives
- • #1 European player in terms of investment banking transactions in EMEA1 with a very good start in early 2019 of the Capital Markets platform, in partnership with Global Markets
- • > 50 new corporate clients in Europe, in particular in targeted countries (Germany, United Kingdom, Netherlands and Scandinavia)
- • Continued business development in the Americas and Asia-Pacific in particular on cross-border deals
Strong business drive
- • Strong growth in fees (+7.2% vs. 2018) and rise in loan outstandings (€146bn, +7.5% vs. 2018)2
- • #1 in Europe confirmed on large corporates for corporate banking, cash management and trade finance3
- • #1 for syndicated loans in the EMEA4 region
Revenues: €4,312m (+9.9% vs. 2018)
- • +6.5% excluding the effect of the creation of the Capital Markets platform with Global Markets5
- • Strong development driven by the ramping up of the Capital Markets platform in Europe (revenues: +12.8% vs. 2018)
- • Development of transaction businesses globally (+11.5% vs. 2018)
Investment Banking EMEA

Corporate Banking in Europe

1. Europe, Middle East & Africa, source: Dealogic December 2019; 2. Average annual outstandings at constant scope and exchange rates; 3. Source: Greenwich Share Leader survey in Large Corporate Banking, Cash Management and Trade Finance; 4. Source Dealogic December 2019, bookrunner in volume; 5. Transfer of €136m of revenues from FICC Global Markets to Corporate Banking in 2019

CIB: Securities Services - 2019
Continued good business development
Excellent business drive
- • Implementation of the partnership with Janus Henderson in the United States
- • Major mandates renewed: Axa Group in 7 European countries
- • Development of partnerships with platforms to expand the service offering: Allfunds1 (fund distribution), AssetMetrix (private equity) or FFYN (exchange of information)
Rise in assets under custody and under administration (+12.3% vs. 31.12.2018)
- • Positive effect of the integration of Janus Henderson's assets since the end of March 2019
- • Gradual rebound of the equity markets after a sharp fall in 4Q18
- • Strong growth in the administration of private capital funds3 (+23% vs. 31.12.2018)
Revenues: €2,198m (+0.9% vs. 2018)
- • +3.0% excluding non-recurring items4
- • Related to the rise in assets (+8.2% on average vs. 2018) and that of transactions (+2.3% on average)
- • Strong growth in the Asia-Pacific region (+18% vs. 2018)
Assets under custody and under administration

Recognised global expertise
- • Bank of the Year for securities services (The Banker)
- • Custodian of the Year in Asia (AsiaRisk) and award-winning for Stock Connect programmes (The Asset)

1. Subject to the approval of the regulatory authorities and the necessary authorisations; 2. Average annual growth rate; 3. Private equity, loans and infrastructures; 4. Excluding the revaluation of an equity interest 4Q18 and a specific transaction in 2Q19

Corporate & Institutional Banking - 2019
Digitalisation and transformation of the operating model

operating efficiency and
customer service
- • Roll-out at CIB of the Welcome platform (KYC) developed and used by Domestic Markets
Ramping up of service platforms
• 35% of CIB teams located in mutualised platforms (Portugal, Canada, India, etc.)


Corporate & Institutional Banking - 2019
Strenghtening of client franchises (1/2)
| d l l E t t c o u n r y e v e o p m e n p a n s u r o p e |
|||||
|---|---|---|---|---|---|
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||||
| C t o r p o r a e s : f h i t t s r e n g e n n g o l d i i i t e a n g p o s o n s i E |
C l 1, 0 0 b d i f l i i l l i ' b i d i i t 5 t t t o s e o o n o a r n g s o m u n a o n a c e n s s u s a r e s • i 2 0 1 9 n I i f i i h d i t t t t t t t t n e n s c a o n o n e c r r e n c o n r a r g e a n e p a n s o n o u u y x • S i d I l i l i i i h B N L t t t p a n a n a y n c o s e a s s o c a o n w |
in % f he t o re ve nu e 3 0. 6 l t 4. 1 p s p oo + 3. 5 |
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D l i h A P A C d A i i t t e v e o p m e n s n e a n m e r c a s r e g o n s |
||||
| 1 A i P i f i f h st i i d f i d °2 1 t t t s a- a c c n o r e m e n r a e n a n c e a n : • i d l i h C h i k t t t t c o n n u o u s e v e o p m e n n e n e s e m a r e |
2 0 1 6 9 M 1 9 |
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| A i i f d i i h B W d t t t 4 4 m e r c a s : r e n o r c e c o o p e r a o n w a n c e s a n • b d i i h H i i i t o n o a r n g s n e s p a n c r e g o n |
|||||
| R i f f P i B k t e n o r c e m e n o r m e r o e r a g e |
4 P i b k r m e r o e r a g e |
||||
| B i i f h i i i d i h h f i f f t t t t t t t e g n n n g o e r a n s o n p e r o w e r s r a n s e r s o • D h B k I T t t e u s c e a n e a m s |
ed effe of t he Exp ect ct nt ag ree me Po ia l ten t with Deu he Ban k tsc To 5 |
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| I i i l t t t n s o n a s u : j i i i i t t m a o r n a v e s |
O b j i l h h f b i f d t t t t t e c v e o a c c e e r a e e g r o w o u s n e s s o n u n • l i t m a n a g e r c e n s |
p | |||
| P h i i h l h h A l l f d t t t t t a r n e r s p a g r e e m e n e a e c n s w w u P l d i b i f i i i i i h f t t t t t a n n e c o n r u o n o c e r a n a c v e s n e x c a n g e o r a • |
B N P i ba Pa r s |
SuccessofcountrydevelopmentplansinEurope
1. Source: Greenwich Share Leaders; 2. Subject to the approval of the regulatory authorities and the necessary authorisations; 3. Source: 9M19 Coalition Proprietary Analytics; 4. Source: 2018 Coalition
world's leader in fund
1 2 3 4 5 6 7 8 9 10 11

22.5%
strategic
distribution
stake in
equity
services2
Allfunds,
Corporate & Institutional Banking - 2019 Strenghtening of client franchises (2/2)
Cooperation and proximity with clients enhanced by the integrated model
- • Continuation of joint initiatives on transaction banking (cash management and trade finance centres of expertise, One Bank initiative, etc.)
- • CIB solutions expanded proposal to major Domestic Markets and IFS clients (debt market, advisory, hedging, etc.)
- • Development and manufacturing of investment products and their distribution to investor clients
A global and joint approach strengthening all the businesses of the Group
- • Closer strategic relationship with major clients
- • Revenues of Domestic Markets and IFS associated with clients covered by CIB: over €2.8bn in annual revenues generated
- • CIB revenues associated with clients covered by Domestic Markets and IFS: over €500m in annual revenues generated




GROUP RESULTS
DIVISION RESULTS
2020 OBJECTIVES
4Q19 DETAILED RESULTS
APPENDIX
Economic context
Growth in an interest rate environment lower than anticipated
Adjustment of monetary policies in the summer of 2019 with interest rates lower than anticipated



Source: --- Bloomberg consensus, January 2019; Bloomberg consensus, January 2020 1. Source: IMF projections, October 2019
Impact of low interest rates concentrated on interest bearing products of the network banks of the Eurozone
Diversified model, business drive and cooperation between the businesses continuing to generate growth in this environment

Strong business drive
Full contribution of the diversified and integrated model

Intensification of the growth of the businesses by leveraging our best in class offerings, our platforms and our distribution partnerships and networks
Selective development of retail banking outside the Eurozone and intensification of the contribution of cooperation with the Group within the integrated model IFS
Strengthening of the leading position in Europe on corporates with the intensification of the country development plans and the success of Capital Markets and continue reinforcement on institutionals with the integration of Deutsche Bank's Prime Brokerage platforms
Capitalising on the global presence with targeted initiatives in Asia-Pacific (China, etc.) and in the Americas (Brazil, Mexico, etc.) and continuation of the development of cooperation with the Group

D M
IFS
CIB
2020 Operating divisions
Growth in a diversified revenue model
Year of pressure on the net interest income of the network banks of the Eurozone
Business growth in all the operating divisions: continued business drive and strengthening of the franchises in the integrated model
Full contribution of the transformation plan: operating efficiency gains, optimised operating models, new business development opportunities

* Pre-tax return on notional equity

Transformation plan
A concrete transformation generating cost savings in 2020


Reminder: €0.3bn reduction in 2019 (10% of the initial objective)
- No transformation costs in 2020
- on costs
Digitalisation of customer journeys and increase of digital usages
Industrial use of new technologies (robotisation, artificial intelligence, CRM, etc.)
Insourcing of solutions & external offerings and partnerships with fintechs
Introduction of specialised and shared platforms and optimisation of the €0.7bn positive impact business organisation
Cumulated recurring cost savings

Reminder: Initial target of €2.7bn announced in 2017
- Cost savings: €1.8bn since the launch of the plan
- Cost savings expected in 2020: €1.5bn

2020 Exceptional items
Transformation contribution enabling the adjustment of the property portfolio
Ramping up of remote work and flex offices (47% of the office space in the Paris metropolitan area)
Buildings sales generating €500m in one-off capital gains in 2020
| R i f f h I T i d t t t t t e n o r c e m e n o e s y s e m o s u p p o r n c r e a s e d i i l t g a s a g e s u |
l R t t e a e s a e i l i t c a p a g a n s |
€ 0. b 5 n + |
|---|---|---|
| O f f I T i 2 0 2 0 € 2 0 0 t n e- o c o s s n m : |
I T k o r s w |
€ 0. 2 b n - |
| R i d d i t t t t e s r c r n g a n a a p a o n m e a s r e s u u u ( ) R i i i l P i B k € 1 0 0 t t t t e s r c r n g c o s s n p a r c a r r m e r o e r a g e m u u u : ( ) A d i l d l € 1 0 0 t t t t t a p a o n c o s s e a r e p a r r e p a n s, e c. m y u : |
i R t t e s r u c u r n g d A d i t t a n a p a o n |
€ 0. 2 b n - |

2020
Impact
items
Exceptional
Capital
Regular and solid capital generation

1.1st time application of IFRS 9 (-10bps, fully loaded) and deduction of the Irrevocable Payment Commitments (IPC) from the prudential capital (-10bps) ; 2. Impact as at 01.01.19 of the first time application of the new accounting standard IFRS 16 (leasing) (-10bps)

Capital
Well-positioned to face the finalisation of Basel 3


2020 Objectives

Business growth in all the operating divisions: strong business drive and contribution of the diversified and integrated model
Towards a more efficient and more digital operating model serving customers and employees
Continued reinforcement of the franchises in the integrated model. Ongoing development of CIB businesses and strengthening of its European leadership
Decrease in absolute value of operating expenses, positive jaws effect with the full benefit of the transformation plan
Reinforced leadership in sustainable finance and ambitious policy of engagement in society
ROTE target of 10% in 2020
Objective of 50% dividend pay-out ratio in cash1
1. Subject to the shareholder approval at the Annual Meeting
BNP Paribas confirms the strength of its model and its long-term capacity to create value in changing economic, technological, environmental, regulatory & societal environments.


GROUP RESULTS
DIVISION RESULTS
2020 OBJECTIVES
4Q19 DETAILED RESULTS
APPENDIX
Main Exceptional Items – 4Q19

1. Related in particular to the integration of Raiffeisen Bank Polska and the discontinuation or restructuring of certain businesses (in particular BNP Paribas Switzerland); 2. Related in particular to BNL bc, Asset Management and BancWest; 3. Group Share

Consolidated Group – 4Q19
Strong growth in income – Very positive jaws effect
| % Op in d iv is io t er a g ns |
|||||||
|---|---|---|---|---|---|---|---|
| Q 4 1 9 |
Q 4 1 8 |
4 Q 1 9 Q 4 1 8 v s. |
His tori cal sco pe & e xch tes ang e ra |
Con sta nt s cop e & e xch tes ang e ra |
|||
| R e e n e s v u |
€ 1 1, 3 3 3 m |
€ 1 0, 1 6 0 m |
1 1. 5 % + |
1 2. 0 % + |
1 0. 9 % + |
||
| O i t p e r a n g e p e n s e s x |
-€ 8, 0 3 2 m |
-€ 7, 6 7 8 m |
4. 6 % + |
6. 1 % + |
4. 9 % + |
||
| G i i t r o s s o p e r a n g n c o m e |
€ 3, 3 0 1 m |
€ 2, 4 8 2 m |
3 3. 0 % + |
2 5. 5 % + |
2 4. 6 % + |
||
| C f i k t o s o r s |
-€ 9 6 6 m |
-€ 8 9 6 m |
7. 8 % + |
1 0. 2 % + |
9. 2 % + |
||
| O i i t p e r a n g n c o m e |
€ 5 2, 3 3 m |
€ 5 1, 8 6 m |
4 7. 2 % + |
3 1. 1 % + |
3 0. 2 % + |
||
| N i i t t o n o p e r a n g e m s |
€ 1 9 4 m |
€ 9 7 m |
n. a |
n. a |
n. a |
||
| P i t r e- a x n c o m e |
€ 5 2, 2 9 m |
€ 1, 6 8 3 m |
5 0. 3 % + |
2 7. 2 % + |
2 7. 1 % |
||
| N i G h t e n c o m e r o u p s a r e |
€ 1, 8 4 9 m |
€ 1, 4 4 2 m |
2 8. 2 % + |
||||
| N i G h t e n c o m e r o u p s a r e 1 l d i i l i t t e c n g e c e p o n a e m s x u x |
€ 2, 0 9 1 m |
€ 1, 7 8 3 m |
1 7. 3 % + |
1. See slide 53

Retail Banking and Services - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
8, 2 8 6 |
7, 7 6 7 |
6. 7 % + |
8, 0 0 6 |
3. 5 % + |
3 2, 4 3 3 |
3 1, 1 8 8 |
4. 0 % + |
| Op ing Ex d De t era p ens es an p. |
2 -5, 7 4 |
-5, 1 5 4 |
2. 3 % + |
8 -5, 0 4 |
3. % 7 + |
-2 9 0, 4 6 |
-2 0, 4 5 5 |
2. % 4 + |
| Gro Op t ing Inc ss era om e |
3, 0 1 2 |
2, 6 1 3 |
1 5. 3 % + |
2, 9 2 2 |
3. 1 % + |
1 1, 4 8 8 |
1 0, 7 3 2 |
7. 0 % + |
| Co f R is k t o s |
-8 2 6 |
-7 2 2 |
1 4. 4 % + |
-7 6 5 |
8. 0 % + |
-2, 9 2 7 |
-2, 6 1 1 |
1 2. 1 % + |
| Op ing t Inc era om e |
2, 1 8 7 |
1, 8 9 1 |
% 1 5. 6 + |
2, 1 5 8 |
% 1. 3 + |
8, 5 6 1 |
8, 1 2 2 |
% 5. 4 + |
| S har f Ea ing f Eq i ty- Me t ho d En t i t ies e o rn s o u |
1 1 1 |
1 3 1 |
-1 5. 2 % |
1 1 9 |
-6. 9 % |
4 8 9 |
4 8 6 |
0. 7 % + |
| O her No Op ing I t t tem n era s |
-4 | -4 | -2 1. 4 % |
3 | n.s | -2 6 |
5 8 |
n.s |
| Pre -Ta Inc x om e |
2, 2 9 4 |
2, 0 1 8 |
% 1 3. 7 + |
2, 2 8 0 |
% 0. 6 + |
9, 0 2 4 |
8, 6 6 5 |
% 4. 1 + |
| Co / t Inc s om e |
% 6 3. 6 |
% 6 6. 4 |
-2. 8 t p |
% 6 3. 5 |
0. 1 t p + |
% 6 4. 6 |
% 6 5. 6 |
-1. 0 t p |
| ( ) A l loc d Eq i € bn te ty a u |
5 4. 9 |
5 2. 5 |
4. 7 % + |
n.s | 5 4. 9 |
5 2. 5 |
% 4. 7 + |
Including 100% of Private Banking in France (excluding PEL/CEL effects), Italy, Belgium, Luxembourg, at BancWest and TEB for the Revenues to Pre-tax income line items

| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
4, 0 3 6 |
3, 9 0 3 |
3. 4 % + |
3, 8 9 2 |
3. 7 % + |
1 5, 8 1 4 |
1 5, 6 8 3 |
0. 8 % + |
| Op ing Ex d De t era p ens es an p. |
-2, 6 3 5 |
-2, 6 0 3 |
1. 2 % + |
-2, 6 0 7 |
1. 1 % + |
-1 0, 7 4 1 |
-1 0, 7 0 7 |
0. 3 % + |
| Gro Op t ing Inc ss era om e |
1, 4 0 2 |
1, 3 0 0 |
7. 8 % + |
1, 2 8 5 |
9. 1 % + |
5, 0 7 3 |
4, 9 7 7 |
1. 9 % + |
| Co t o f R is k s |
-2 5 4 |
-3 2 2 |
-2 1. 0 % |
-2 4 5 |
3. 6 % + |
-1, 0 2 1 |
-1, 0 4 6 |
-2. 4 % |
| Op t ing Inc era om e |
1, 1 4 7 |
9 7 8 |
1 7. 3 % + |
1, 0 4 0 |
1 0. 4 % + |
4, 0 5 2 |
3, 9 3 0 |
3. 1 % + |
| S har f Ea ing f Eq i ty- Me t ho d En t i t ies e o rn s o u |
4 | 0 | n.s | 1 | n.s | 1 | -3 | n.s |
| O t her No Op t ing I tem n era s |
4 | -2 | n.s | 2 | n.s | 1 | 0 | n.s |
| Pre -Ta Inc x om e |
1, 1 5 6 |
9 7 5 |
1 8. 5 % + |
1, 0 4 3 |
1 0. 8 % + |
4, 0 5 4 |
3, 9 2 7 |
3. 2 % + |
| Inc A t tr i bu ta b le to We l t h a d As t Ma t om e a n se nag em en |
-6 2 |
-5 9 |
5. 9 % + |
-6 7 |
-7. 8 % |
-2 5 6 |
-2 6 4 |
-3. 0 % |
| Pre -Ta Inc f Do t ic Ma ke ts x om e o me s r |
1, 0 9 3 |
9 1 7 |
1 9. 3 % + |
9 7 5 |
1 2. 1 % + |
3, 7 9 8 |
3, 6 6 3 |
3. 7 % + |
| Co / t Inc s om e |
6 5. 3 % |
6 6. 7 % |
-1. 4 t p |
6 7. 0 % |
-1. 7 t p |
6 7. 9 % |
6 8. 3 % |
-0. 4 t p |
| ( ) A l loc d Eq i € bn te ty a u |
2 5. 7 |
2 5. 2 |
2. 4 % + |
n.s | 2 5. 7 |
2 5. 2 |
% 2. 4 + |
Including 100% of Private Banking in France (excluding PEL/CEL effects), Italy, Belgium and Luxembourg for the Revenues to Pre-tax income items
Revenues: +3.4% vs. 4Q18
- • Business growth partially offset by the effect of low interest rates
- • Continued growth in the specialised businesses
Operating expenses: +1.2% vs. 4Q18
- • Stable in the networks with a positive jaws effect
- • Rise in the specialised businesses related to the development of the activity
- • Positive jaws effect (+2.2 pts)
Pre-tax income: +19.3% vs. 4Q18
• Decrease in the cost of risk, in particular at BNL bc

A simplified and streamlined commercial set-up


1. FRB, BNL bc and BRB, including 100% of Private Banking

DM - French Retail Banking – 4Q19 (EXCLUDING PEL/CEL EFFECTS )
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | Q 4 18 |
0 | Q 3 19 |
0 | 0 | 20 18 |
| Re ve nu es |
9 1, 5 6 |
3 1, 5 5 |
% 1. 0 + |
8 1, 5 6 |
% 0. 1 + |
3 2 8 6, |
3 6, 1 1 |
3 % 0. + |
| l. Inc Ne t In tere t Inc s om e |
8 8 9 |
8 8 7 |
% 0. 2 + |
9 0 1 |
% -1. 3 |
3, 5 9 1 |
3, 5 4 8 |
% 1. 2 + |
| Inc l. Co iss ion mm s |
6 7 9 |
6 6 6 |
2. 1 % + |
6 6 7 |
1. 9 % + |
2, 7 3 7 |
2, 7 6 3 |
-1. 0 % |
| Op t ing Ex d De era p ens es an p. |
-1, 1 5 2 |
-1, 1 4 9 |
0. 3 % + |
-1, 1 6 3 |
-0. 9 % |
-4, 6 0 2 |
-4, 6 0 9 |
-0. 2 % |
| Gro Op ing Inc t ss era om e |
4 1 7 |
4 0 4 |
3. 1 % + |
4 0 5 |
2. 8 % + |
1, 7 2 6 |
1, 7 0 1 |
1. 5 % + |
| Co f R is k t o s |
-9 8 |
-8 5 |
1 5. 7 % + |
-7 5 |
3 0. 6 % + |
-3 2 9 |
-2 8 8 |
1 4. 1 % + |
| Op ing Inc t era om e |
3 1 8 |
3 1 9 |
% -0. 3 |
3 3 0 |
% -3. 5 |
1, 3 9 7 |
1, 4 1 3 |
% -1. 1 |
| Op ing No t I tem n era s |
6 | -3 | n.s | 0 | n.s | 7 | -1 | n.s |
| Pre -Ta Inc x om e |
3 2 4 |
3 1 7 |
2. 5 % + |
3 3 0 |
-1. 7 % |
1, 4 0 4 |
1, 4 1 2 |
-0. 5 % |
| Inc A t tr i bu ta b le to We l t h a d As t Ma t om e a n se nag em en |
-3 2 |
-3 2 |
0. 5 % + |
-4 0 |
-1 8. 0 % |
-1 4 3 |
-1 4 8 |
-3. 4 % |
| Pre -Ta Inc x om e |
2 9 2 |
2 8 4 |
2. 7 % + |
2 9 0 |
0. 6 % + |
1, 2 6 1 |
1, 2 6 3 |
-0. 2 % |
| Co / Inc t s om e |
% 7 3. 4 |
% 7 4. 0 |
-0. 6 t p |
% 7 4. 2 |
-0. 8 t p |
% 7 2. 7 |
% 7 3. 0 |
-0. 3 t p |
| ( ) A l loc d Eq i € bn te ty a u |
1 0. 1 |
9. 6 |
% 5. 8 + |
Including 100% of French Private Banking for the revenues to Pre-tax income line items (excluding PEL/CEL effects)1
Revenues: +1.0% vs. 4Q18
- • Net interest income: +0.2% vs. 4Q18, effect of increased volumes largely offset by the low rate environment
- • Fees: +2.1% vs. 4Q18, rise in financial fees and growth of fees on payment instruments offset by the decrease in charges on fragile customers
Operating expenses: +0.3% vs. 4Q18
- • Impact of cost saving measures, network optimisation and simplification
- • Positive jaws effect (+0.7 pt)
1. PEL/CEL effect: +€12m in 2019 (+€20m in 2018) and -€9m in 4Q19 (+€15m in 4Q18)

DM - French Retail Banking – 4Q19 Volumes
| ( ) Av uts tan d ing €b era g e o s n |
Ou d ing ts ta n s 4 Q 1 9 |
% Va / 4 Q 1 8 r |
% Va / 3 Q 1 9 r |
Ou d ing ts ta n s 2 0 1 9 |
% Va / 2 0 1 8 r |
|---|---|---|---|---|---|
| L O A N S |
1 8 7 7. |
6. 1 % + |
1. 3 % + |
1 3. 8 7 |
5. 4 % + |
| Cu In d iv i du l tom a s ers |
9 7. 0 |
+5 5 % |
1. 2 % + |
9 5. 0 |
4. 6 % + |
| Inc l. Mo tg r ag es |
8 5. 8 |
+5 9 % |
1. 2 % + |
8 4. 0 |
+5 0 % |
| Inc l. Co Le d ing ns um er n |
1 1. 2 |
2. 4 % + |
0. 9 % + |
1 1. 0 |
1. 8 % + |
| Co tes rp ora |
8 0. 9 |
6. 9 % + |
1. 5 % + |
7 8. 8 |
6. 4 % + |
| D E P O S I T S A N D S A V I N G S |
1 8 9. 1 |
1 0. 3 % + |
0. 3 % + |
1 8 5. 2 |
9. 8 % + |
| Cu Ac t ts rre n co un |
1 2 0. 9 |
1 4. 2 % + |
1. % 5 + |
1 1 6. 6 |
1 3. 1 % + |
| Sa ing Ac ts v s co un |
6 1. 7 |
4. 0 % + |
-0 3 % |
6 1. 5 |
3. 3 % + |
| Ma ke Ra De i t te ts r p os |
6. 4 |
4. 3 % + |
-1 3. 9 % |
7. 1 |
1 7. 8 % + |
| / % Va r |
/ % Va r |
||||
| €b n |
3 1. 1 2. 1 9 |
3 1. 1 2. 1 8 |
3 0. 0 9. 1 9 |
||
| C S S S O F F B A L A N E H E E T A V I N G |
|||||
| L i fe Ins ura nc e |
9 6. 1 |
% +7 7 |
1. 0 % + |
||
| Mu tua l Fu ds n |
3 4. 0 |
-6 8 % |
1 0. 9 % + |
Loans: +6.1% vs. 4Q18, good growth across all customer segments, increase in particular in corporate loans
Deposits: +10.3% vs. 4Q18
Off balance sheet savings: growth in life insurance outstandings; decrease in mutual fund outstandings vs. 31.12.18 concentrated on short-term mutual funds

DM – BNL banca commerciale – 4Q19
| 4 Q 19 |
4 Q 18 |
/ 4 Q 19 |
3 Q 19 |
/ 4 Q 19 |
20 19 |
20 18 |
/ 20 19 |
|
|---|---|---|---|---|---|---|---|---|
| €m | 4 Q 18 |
3 Q 19 |
20 18 |
|||||
| Re ve nu es |
7 5 5 |
2 2 7 |
% 4. 6 + |
3 6 6 |
3. 9 % 1 + |
2, 8 7 7 |
2, 9 2 7 |
% -0. 5 |
| Op t ing Ex d De era p ens es an p. |
-4 5 0 |
-4 4 0 |
2. 2 % + |
-4 4 6 |
0. 9 % + |
-1, 8 0 0 |
-1, 7 9 7 |
0. 1 % + |
| Gro Op ing Inc t ss era om e |
3 0 5 |
2 8 2 |
8. 3 % + |
2 1 7 |
4 0. 7 % + |
9 7 8 |
9 9 5 |
-1. 7 % |
| Co f R is k t o s |
-1 0 9 |
-1 6 4 |
% -3 3. 5 |
-1 0 9 |
% 0. 3 + |
-4 9 0 |
-5 9 2 |
% -1 7. 3 |
| Op t ing Inc era om e |
1 9 6 |
1 1 7 |
6 6. 7 % + |
1 0 8 |
8 1. 4 % + |
4 8 8 |
4 0 2 |
2 1. 3 % + |
| No Op ing I t tem n era s |
-4 | -2 | n.s | 0 | n.s | -5 | -3 | 4 5. 0 % + |
| Pre -Ta Inc x om e |
1 9 1 |
1 1 6 |
% 6 5. 5 + |
1 0 8 |
% 7 7. 3 + |
4 8 3 |
3 9 9 |
% 2 1. 1 + |
| Inc A i bu b le We l h a d As Ma t tr ta to t t t om e a n se nag em en |
-1 0 |
-1 1 |
-5. 1 % |
-1 0 |
4. 5 % + |
-4 1 |
-4 3 |
-5. 3 % |
| Pre -Ta Inc f B N L bc x om e o |
1 8 1 |
1 0 5 |
7 2. 6 % + |
9 8 |
8 4. 4 % + |
4 4 3 |
3 5 6 |
2 4. 3 % + |
| / Co t Inc s om e |
5 9. 6 % |
6 1. 0 % |
-1. 4 t p |
6 7. 3 % |
-7. 7 t p |
6 4. 8 % |
6 4. 4 % |
0. 4 t p + |
| ( ) A l loc d Eq i € bn te ty a u |
5. 3 |
5. 5 |
-2. 4 % |
Including 100% of the Italian Private Banking for the Revenues to Pre-tax income line items
Revenues: +4.6% vs. 4Q18
- • Net interest income: +8.1% vs. 4Q18, impact of a positive non-recurring item partially offset by the impact of the low interest rate environment and the positioning on clients with a better risk profile
- • Fees: -0.7% vs. 4Q18
Operating expenses: +2.2% vs. 4Q18
- • Contained increase thanks to cost reduction measures effect; impact in particular of higher contributions to the deposit guarantee scheme in Italy
- • Positive jaws effect
- Cost of risk: -33.5% vs. 4Q18 - Continued decrease in the cost of risk
- Pre-tax income: €181m (+72.6% vs. 4Q18) - strong rise in income

DM – BNL banca commerciale – 4Q19 Volumes
| Av d ing ( €b ) uts tan era g e o s n |
Ou d ing ts ta n s 4 Q 1 9 |
Va / Q % 4 1 8 r |
Va / Q % 3 1 9 r |
Ou d ing ts ta n s 2 0 1 9 |
Va / % 2 0 1 8 r |
|---|---|---|---|---|---|
| S L O A N |
7 6. 1 |
-3 8 % |
-1 3 % |
7 7. 3 |
-1 9 % |
| In d iv i du l Cu tom a s ers |
3 8. 7 |
-3 % 7 |
-0 8 % |
3 9. 2 |
-2 % 5 |
| Inc l. Mo tg r ag es |
2 4. 6 |
-1 4 % |
-0 0 % |
2 4. 7 |
-1 1 % |
| Co Inc l. Le d ing ns um er n |
4. 6 |
3. 5 % + |
0. 3 % + |
4. 6 |
4. 0 % + |
| Co tes rp ora |
3 7. 4 |
-3 9 % |
-1 9 % |
3 8. 0 |
-1 2 % |
| S S S S D E P O I T A N D A V I N G |
4 7. 3 |
8. 0 % + |
1. 7 % + |
4 5. 7 |
4. 8 % + |
| In d iv i du l De i ts a p os |
3 1. 6 |
+7 1 % |
2. 1 % + |
3 0. 7 |
6. 0 % + |
| Inc l. Cu Ac t ts rre n co un |
3 1. 4 |
+7 3 % |
2. 1 % + |
3 0. 5 |
6. 2 % + |
| Co De i te ts rp ora p os |
1 5. 7 |
9. 8 % + |
0. 8 % + |
1 5. 0 |
2. 3 % + |
| % Va / r |
% Va / r |
||||
| €b n |
3 1. 1 2. 1 9 |
3 1. 1 2. 1 8 |
3 0. 0 9. 1 9 |
||
| O F F B A L A N C E S H E E T S A V I N G S fe L i Ins ura nc e |
2 3. 0 |
9. 9 % + |
0. 9 % + |
Loans: -3.8% vs. 4Q18, - 2.0% excluding the impact of the sale of non-performing loans1, continued market share gains in the corporate segment
+5.2% +1.3%
15.4
- Deposits: +8.0% vs. 4Q18, growth in particular in individual current accounts
- Off balance sheet savings: +8.0% vs. 31.12.18, stong rise in life insurance outstandings, growth in mutual funds in particular due to the rise in the markets
1. Securitization of non-performing portfolios for €1.0bn in 2Q19 and €1.0bn in 4Q18 ;

Mutual Funds
DM - Belgian Retail Banking – 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 4 Q 18 |
3 Q 19 |
20 18 |
|||||
| Re ve nu es |
8 7 8 |
8 5 7 |
% 2. 5 + |
8 5 3 |
% 2. 9 + |
3, 5 2 4 |
3, 5 9 5 |
% -2. 0 |
| Op t ing Ex d De era p ens es an p. |
-5 6 0 |
-5 7 1 |
-1. 9 % |
-5 4 1 |
3. 5 % + |
-2, 4 8 0 |
-2, 5 2 1 |
-1. 6 % |
| Gro Op ing Inc t ss era om e |
3 1 8 |
2 8 6 |
1 1. 1 % + |
3 1 2 |
1. 8 % + |
1, 0 4 4 |
1, 0 4 7 |
-2. 8 % |
| Co f is k t o R s |
-5 | -4 3 |
% -8 9. 5 |
-2 0 |
% -7 7. 6 |
-5 5 |
-4 3 |
% 2 9. 0 + |
| Op ing Inc t era om e |
3 1 3 |
2 4 3 |
2 8. 9 % + |
2 9 2 |
7. 3 % + |
9 8 9 |
1, 0 3 1 |
-4. 1 % |
| No Op ing I t tem n era s |
8 | 0 1 |
-2 % 4. 7 |
6 | 3 3. 8 % + |
0 1 |
8 1 |
3. 9 % -4 |
| Pre -Ta Inc x om e |
3 2 1 |
2 5 3 |
% 2 6. 7 + |
2 9 8 |
% 7. 8 + |
9 9 9 |
1, 0 4 9 |
% -4. 8 |
| Inc A i bu b le We l h a d As Ma t tr ta to t t t om e a n se nag em en |
-1 9 |
-1 5 |
2 3. 9 % + |
-1 7 |
9. 2 % + |
-7 0 |
-7 0 |
-0. 1 % |
| Pre -Ta Inc f B D D B x om e o |
3 0 2 |
2 3 8 |
2 6. 9 % + |
2 8 1 |
7. 7 % + |
9 2 9 |
9 8 0 |
-5. 1 % |
| / Co Inc t s om e |
3. 8 % 6 |
% 6 6. 6 |
-2. 8 t p |
3. % 6 4 |
0. 4 t p + |
0. % 7 4 |
0. % 7 1 |
0. 3 t p + |
| ( ) A l loc d Eq i € bn te ty a u |
8 5. |
5. 7 |
0. 3 % + |
Including 100% of Belgian Private Banking for the Revenues to Pre-tax income line items
Revenues: +2.5% vs. 4Q18
- • Net interest income: -0.3% vs. 4Q18 due to the effect of low interest rates
- • Fees: +11% vs. 4Q18, increase in particular due to the growth in off balance sheet savings and fees generated by private banking
Operating expenses: -1.9% vs. 4Q18
- • Effect of cost saving measures
- • Positive jaws effect (+4.3 pts) in 4Q19
Significant decrease in the cost of risk vs. 4Q18
• Provision write-backs on specific files in 4Q19

DM - Belgian Retail Banking – 4Q19 Volumes
| Av d ing ( €b ) uts tan era g e o s n |
Ou d ing ts ta n s 4 Q 1 9 |
/ Q % Va 4 1 8 r |
/ Q % Va 3 1 9 r |
Ou d ing ts ta n s 2 0 1 9 |
/ % Va 2 0 1 8 r |
|---|---|---|---|---|---|
| S L O A N |
1 1 2. 5 |
4. 3 % + |
0. 7 % + |
1 1 0. 8 |
4. 4 % + |
| In d iv i du l Cu tom a s ers |
1. 7 5 |
4. 1 % + |
1. 4 % + |
0. 3 7 |
3. % 5 + |
| Inc l. Mo tg r ag es |
5 2. 2 |
4. 7 % + |
1. 7 % + |
5 1. 1 |
4. 1 % + |
| Co Inc l. Le d ing ns um er n |
0. 3 |
+5 7. 1 % |
-7 7 % |
0. 3 |
1 9. 9 % + |
| Inc l. Sm l l Bu ine a s ss es |
1 9. 1 |
2. 0 % + |
0. 6 % + |
1 8. 9 |
1. 9 % + |
| Co d Lo l Go tes ts rp ora an ca ve rnm en |
4 0. 9 |
4. % 7 + |
-0 4 % |
4 0. 5 |
9 % +5 |
| D E P O S I T S A N D S A V I N G S |
1 3 3. 1 |
5. 3 % + |
0. 4 % + |
1 3 1. 1 |
5. 1 % + |
| Cu Ac t ts rre n co un |
5 6. 5 |
8. 1 % + |
1. 6 % + |
5 4. 8 |
6. 7 % + |
| Sa ing Ac ts s co un v |
7 3. 8 |
3. 1 % + |
-0 5 % |
7 3. 4 |
3. 9 % + |
| Te De i ts rm p os |
2. 9 |
+7 6 % |
0. 9 % + |
2. 9 |
4. 6 % + |
| Va / % r |
Va / % r |
||||
| €b n |
3 1. 1 2. 1 9 |
3 1. 1 2. 1 8 |
3 0. 0 9. 1 9 |
||
| O F F B A L A N C E S H E E T S A V I N G S L i fe Ins ura nc e |
2 4. 6 |
2. 7 % + |
0. 2 % + |
33.2 +12.8% +3.9%
Loans: +4.3% vs. 4Q18
Mutual Funds
• Significant rise in mortgage loans and corporate loans
Deposits: +5.3% vs. 4Q18
• Strong growth in individual current accounts, rise in savings accounts
Off balance sheet savings: +8.2% vs. 31.12.18
• Strong growth in mutual fund outstandings

DM - Other Activities - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
8 3 4 |
7 7 1 |
8. 2 % + |
8 0 7 |
3. 3 % + |
3, 1 8 4 |
2, 9 8 6 |
6. 6 % + |
| Op ing Ex d De t era p ens es an p. |
-4 7 3 |
-4 4 3 |
6. 6 % + |
-4 5 7 |
3. 4 % + |
-1, 8 5 9 |
-1, 7 7 9 |
4. 5 % + |
| Gro Op ing Inc t ss era om e |
3 6 2 |
3 2 8 |
1 0. 4 % + |
3 5 1 |
3. 2 % + |
1, 3 2 5 |
1, 2 0 7 |
9. 8 % + |
| Co f R is k t o s |
-4 2 |
-2 9 |
4 3. 7 % + |
-4 1 |
2. 4 % + |
-1 4 6 |
-1 2 3 |
1 9. 1 % + |
| Op ing Inc t era om e |
3 2 0 |
2 9 9 |
7. 1 % + |
3 1 0 |
3. 3 % + |
1, 1 7 8 |
1, 0 8 4 |
8. 7 % + |
| S har f Ea ing f Eq i Me ho d En i ies ty- t t t e o rn s o u |
-2 | -4 | -5 6. 0 % |
-4 | -5 9. 5 % |
-1 2 |
-1 2 |
6. 2 % + |
| O t her No Op t ing I tem n era s |
0 | -5 | n.s | 1 | -6 8. 3 % |
2 | -5 | n.s |
| Pre -Ta Inc x om e |
3 1 8 |
2 9 0 |
9. 9 % + |
3 0 7 |
3. 8 % + |
1, 1 6 8 |
1, 0 6 7 |
9. 5 % + |
| Inc A t tr i bu ta b le to We l t h a d As t Ma t om e a n se nag em en |
-1 | -1 | 3 2. 3 % + |
-1 | -1 8. 4 % |
-3 | -3 | -1 7. 6 % |
| Pre -Ta Inc f o t her D M x om e o s |
3 1 8 |
2 8 9 |
9. 9 % + |
3 0 6 |
3. 9 % + |
1, 1 6 5 |
1, 0 6 4 |
9. 5 % + |
| / Co Inc t s om e |
5 6. 6 % |
5 7. 5 % |
-0. 9 t p |
5 6. 6 % |
0. 0 t p + |
5 8. 4 % |
5 9. 6 % |
-1. 2 t p |
| ( ) A l loc d Eq i € bn te ty a u |
4. 5 |
4. 4 |
3. 4 % + |
0. 0 |
n.s | 4. 5 |
4. 4 |
3. 4 % + |
Including 100% of Private Banking in Luxembourg for the Revenues to Pre-tax income line items
Revenues: +8.2% vs. 4Q18
- • Revenue growth in each of the businesses, and in particular for Arval and Leasing Solutions
- • Strong revenue growth of Nickel
Operating expenses: +6.6% vs. 4Q18
- • As a result of business development
- • Positive jaws effect (+1.6 pts)
Pre-tax income: +9.9% vs. 4Q18

DM - BDEL - Personal Investors – 4Q19
Luxembourg Retail Banking (LRB)
| Ave din ( €bn ) uts tan rag e o gs |
Q 4 19 |
Va / Q % 4 18 r |
Va / Q % 3 19 r |
20 19 |
Va / % 20 18 r |
|---|---|---|---|---|---|
| L O A N S |
1 0. 9 |
9. 6 % + |
2. 3 % + |
1 0. 6 |
8. 6 % + |
| Cu Ind ivid l sto ua me rs |
7.5 | +7 .6 % |
+2 .0 % |
7.3 | +7 .0 % |
| Co Go tes d Loc l ent rp ora an a ver nm s |
3. 4 |
+14 .2% |
+3 .0 % |
3. 3 |
+12 .5 % |
| S S S S D E P O I T A N D A V I N G |
2 4. 6 |
1 2. 5 % + |
5. 8 % + |
2 3. 5 |
1 1. 5 % + |
| Cu nt Acc nts rre ou |
13. 2 |
+16 .1% |
+13 .1% |
12. 3 |
+15 .4% |
| Sa vin Acc nts g s ou |
9. 9 |
+7 .7% |
-0.7 % |
9.7 | +5 .3 % |
| Te De its rm p os |
1.5 | +12 .7% |
-6.5 % |
1.5 | +22 .7% |
| €bn | 3 1.1 2.1 9 |
Va / % r 3 1.1 2.1 8 |
Va / % r 3 0. 0 9. 19 |
||
| O F F B A L A N C E S H E E T S A V I N G S |
|||||
| Li fe Ins ura nce |
1.1 | +6 .8 % |
+1 .1% |
||
| Mu l Fu nds tua |
1.8 | +14 .9 % |
+4 .8 % |
Loans vs. 4Q18: good growth in mortgage and corporate loans
Deposits vs. 4Q18: significant rise in sight deposits and savings account particularly in the corporate client segment
Personal Investors
| Ave d ing ( €bn ) uts tan rag e o s |
4 Q 1 9 |
% Va / 4 Q 1 8 r |
% Va / 3 Q 1 9 r |
2 0 1 9 |
% Va / 2 0 1 8 r |
D i 4 Q 1 8 l i h i i t t e p o s s v s. : s g n c r e a s e n |
|---|---|---|---|---|---|---|
| S L O A N D E P O S I T S |
0. 5 2 3. 1 |
-7. 0 % 1. 3 % + |
-9. 9 % -0. 5 % |
0. 5 2 2. 9 |
-8. 3 % -0. 3 % |
d i t e p o s s |
| €bn | 3 1. 1 2. 1 9 |
% Va / r 3 1. 1 2. 1 8 |
% Va / r 3 0. 0 9. 1 9 |
A d 3 1. 1 2. 1 8 t t s s e s n e r m a n a g e m e n s. u v : f f f h i i h k d t t t t e e c o e r s e n e m a r e s a n v e r y d i f l t g o o a s s e n o s w |
||
| A S S E T S U N D E R M A N A G E M E N T Eu Cu Or de tom ( i l l ion ) rop ea n s er rs m s |
1 1 1. 2 4. 9 |
2 1. 8 % + -2. 4 % |
6. 2 % + -3. 8 % |

DM - Arval - Leasing Solutions – Nickel – 4Q19
Arval
| Av d ing ( €b ) uts tan era g e o s n |
4 Q 1 9 |
1/ Q % Va 4 1 8 r |
1 / Q % Va 3 1 9 r |
2 0 1 9 |
1 / % Va 2 0 1 8 r |
|---|---|---|---|---|---|
| Co l i da d Ou d ing te ts ta ns o n s |
2 0. 8 |
1 2. 9 % + |
3. 7 % + |
1 9. 7 |
1 1. 6 % + |
| F ina d v h ic les ( '0 f v h ic les ) 0 0 o nc e e e |
1, 2 9 8 |
9. 1 % + |
2. 7 % + |
1, 2 5 5 |
8. 9 % + |
- • Consolidated outstandings: +12.9%1 vs. 4Q18, good growth in all regions
- • Financed fleet: +9.1%1 vs. 4Q18, very good sales and marketing drive
Leasing Solutions
| Av d ing ( €b ) uts tan era g e o s n |
4 Q 1 9 |
% Va */ 4 Q 1 8 r |
% Va */ 3 Q 1 9 r |
2 0 1 9 |
% Va */ 2 0 1 8 r |
|---|---|---|---|---|---|
| Co l i da d Ou d ing te ts ta ns o n s |
2 1. 4 |
4. 7 % + |
0. 7 % + |
2 1. 1 |
6. 9 % + |
• Consolidated outstandings: +4.7%1 vs. 4Q18, good business and marketing drive
Nickel
- • 1,500,000 accounts opened as at 31 December 2019 (+33% vs. 31 December 2018)
- • Reminder: acquisition finalised on 12 July 2017
1. At constant scope and exchange rates

International Financial Services - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 4 Q 18 |
3 Q 19 |
20 18 |
|||||
| Re ve nu es |
4, 3 9 1 |
3, 9 9 9 |
% 9. 8 + |
4, 2 4 8 |
% 3. 4 + |
1 7, 1 8 3 |
1 6, 0 7 6 |
% 6. 9 + |
| Op t ing Ex d De era p ens es an p. |
-2, 7 1 5 |
-2, 6 2 6 |
3. 4 % + |
-2, 5 4 5 |
6. 7 % + |
-1 0, 5 0 7 |
-1 0, 0 5 4 |
4. 5 % + |
| Gro Op ing Inc t ss era om e |
1, 6 7 5 |
3 3 1, 7 |
2 2. 0 % + |
0 1, 7 4 |
% -1. 7 |
6, 6 7 6 |
0 2 2 6, |
0. 9 % 1 + |
| Co f is k t o R s |
-5 7 4 |
-4 0 1 |
% 4 3. 1 + |
-5 1 8 |
% 1 0. 8 + |
-1, 9 1 1 |
-1, 5 6 6 |
% 2 2. 0 + |
| Op ing Inc t era om e |
1, 1 0 1 |
9 7 2 |
1 3. 3 % + |
1, 1 8 6 |
-7. 1 % |
4, 7 6 5 |
4, 4 5 6 |
6. 9 % + |
| S har f Ea ing f Eq i Me ho d En i ies ty- t t t e o rn s o u |
0 1 7 |
3 1 1 |
8. % -1 4 |
8 1 1 |
-9. % 5 |
8 8 4 |
8 9 4 |
-0. 2 % |
| O her Op ing t No t I tem n era s |
-8 | -2 | n.s | 1 | n.s | -2 7 |
5 8 |
n.s |
| Pre -Ta Inc om e x |
1, 2 0 1 |
1, 1 0 1 |
9. 1 % + |
1, 3 0 5 |
-8. 0 % |
5, 2 2 6 |
5, 0 0 3 |
4. 5 % + |
| Co / Inc t s om e |
6 1. 8 % |
6 5. 7 % |
-3. 9 t p |
5 9. 9 % |
1. 9 t p + |
6 1. 1 % |
6 2. 5 % |
-1. 4 t p |
| ( ) l loc d i bn A te Eq ty € a u |
2 9. 2 |
2 7. 3 |
6. 8 % + |
n.s | 2 9. 2 |
2 7. 3 |
6. 8 % + |
Foreign exchange effect: appreciation of the dollar offset by the depreciation of the Turkish Lira
- • USD/EUR1: +3.1% vs. 4Q18, +0.4% vs. 3Q19, +5.5% vs. 2018
- • TRY/EUR1: -2.1% vs. 4Q18, -1.8% vs. 3Q19, -10.5% vs. 2018
- At constant scope and exchange rates vs. 4Q18
- • Revenues: +8.3%, growth driven in particular by the very good performance of Insurance, Real Estate Services, Personal Finance and retail networks of Europe-Mediterranean
- • Operating expenses: +1.6%, increase contained by cost saving measures and efficiency gains, largely positive jaws effect (+6.7 pts)
- • Pre-tax income: +9.7%
1. Average rates

IFS - Personal Finance - 4Q19
| 4 Q 19 |
4 Q 18 |
/ 4 Q 19 |
3 Q 19 |
/ 4 Q 19 |
20 19 |
20 18 |
/ 20 19 |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | Q 4 18 |
0 | Q 3 19 |
0 | 0 | 20 18 |
| Re ve nu es |
1, 4 8 5 |
1, 4 1 1 |
5. 3 % + |
1, 4 4 4 |
2. 8 % + |
5, 7 9 6 |
5, 5 3 3 |
4. 8 % + |
| Op ing Ex d De t era p ens es an p. |
-7 2 1 |
-7 2 8 |
-1. 0 % |
-6 6 4 |
8. 7 % + |
-2, 8 5 7 |
-2, 7 6 4 |
3. 3 % + |
| Gro Op ing t Inc ss era om e |
7 6 4 |
6 8 2 |
% 1 2. 0 + |
7 8 1 |
% -2. 1 |
2, 9 3 9 |
2, 7 6 8 |
% 6. 2 + |
| Co t o f R is k s |
-3 7 0 |
-2 9 9 |
2 3. 7 % + |
-3 6 6 |
1. 3 % + |
-1, 3 5 4 |
-1, 1 8 6 |
1 4. 2 % + |
| Op ing Inc t era om e |
3 9 4 |
3 8 3 |
2. 8 % + |
4 1 5 |
-5. 1 % |
1, 5 8 5 |
1, 5 8 3 |
0. 1 % + |
| S har f ing f i ho d i ies Ea Eq ty- Me t En t t e o rn s o u |
-9 | 1 7 |
n.s | 1 9 |
n.s | 4 1 |
6 2 |
% -3 4. 3 |
| O t her No Op t ing I tem n era s |
-1 1 |
-1 | n.s | 0 | n.s | -2 3 |
2 | n.s |
| Pre -Ta Inc x om e |
3 7 4 |
0 0 4 |
% -6. 4 |
3 4 4 |
3. 9 % -1 |
0 2 1, 6 |
1, 6 4 6 |
-2. % 7 |
| Co / Inc t s om e |
8. % 4 6 |
% 5 1. 6 |
-3. 0 t p |
9 % 4 5. |
2. 7 t p + |
9. 3 % 4 |
0. 0 % 5 |
-0. 7 t p |
| ( ) A l loc te d Eq i ty € bn a u |
9 7. |
3 7. |
% 8. 8 + |
n.s | 9 7. |
3 7. |
8. 8 % + |
Revenues: +5.3% vs. 4Q18
- • In connection with the rise in volumes and the positioning on products with a better risk profile
- • Growth sustained in particular by the very good drive in Italy, Spain and Germany
Operating expenses: -1.0% vs. 4Q18
- • Largely positive jaws effect (+6.3 points)
- • Impact of cost saving measures
Operating income: +2.8% vs. 4Q18

IFS - Personal Finance – 4Q19 Volumes and Risks
| Ou and ing tst s |
%V ar/ 4Q 18 |
%V ar/ 3Q 19 at |
Ou and ing tst s |
%V ar/ 201 8 |
||||
|---|---|---|---|---|---|---|---|---|
| Av d ing ( € bn ) uts tan era g e o s |
4Q 19 |
his tor ica l |
at c tan t ons and sco pe han exc g e rat es |
his tor ica l |
sta nt con sco pe and han exc g e rat es |
201 9 |
his tor ica l |
at c tan t ons and sco pe han exc g e rat es |
| T O T A L C O N S O L I D A T E D O U T S T A N D I N G S S S ( ) T O T A L O U T T A N D I N G U N D E R M A N A G E M E N T 1 |
9 4. 1 1 0 8. 8 |
6. 4 % + 7. 3 % + |
7. 0 % + 8. 3 % + |
2. 0 % + 2. 4 % + |
1. 8 % + 2. 1 % + |
9 2. 4 1 0 6. 9 |
9. 2 % + 1 0. 4 % + |
9. 2 % + 1 0. 3 % + |
(1) Including 100% of outstandings of subsidiaries not fully owned as well as of all partnerships
Cost of risk / outstandings
| An l ise d c f r is k /o d ing t o ts tan nu a os s u f p be inn ing io d t as a g o er |
Q 4 1 8 |
Q 1 1 9 |
Q 2 1 9 |
Q 3 1 9 |
Q 4 1 9 |
|---|---|---|---|---|---|
| Fr an ce |
0. 8 4 % |
0. 9 2 % |
0. 2 % 5 |
1. 0 8 % |
0. 4 1 % |
| I ly ta |
1. 6 % 7 |
1. 3 % 7 |
1. 4 8 % |
1. % 7 5 |
2. 2 1 % |
| Sp in a |
1. 1 9 % |
1. 8 1 % |
2. 0 9 % |
1. 7 8 % |
1. 9 5 % |
| O he W Eu t te r es rn rop e |
1. 2 7 % |
1. 1 3 % |
1. 0 3 % |
1. 1 5 % |
1. 3 9 % |
| Ea Eu te s rn rop e |
1. 9 6 % |
1. 5 2 % |
1. 5 0 % |
2. 1 5 % |
2. 2 7 % |
| Br i l az |
2. 5 3 % |
5. 1 8 % |
3. 4 4 % |
6. 9 8 % |
5. 0 5 % |
| O he t rs |
2. 3 3 % |
2. 1 4 % |
1. 9 4 % |
1. 6 3 % |
2. 2 2 % |
| Pe l F in rso na an ce |
1. 3 6 % |
1. 4 5 % |
1. 2 3 % |
1. 5 4 % |
1. 5 6 % |

IFS - Europe-Mediterranean - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
7 0 2 |
6 0 0 |
% 1 6. 9 + |
6 5 7 |
8 % 6. + |
2, 6 9 9 |
8 2, 3 5 |
% 1 4. 5 + |
| Op ing Ex d De t era p ens es an p. |
9 -4 5 |
-4 0 5 |
3. 3 % 1 + |
3 9 -4 |
% 4. 6 + |
9 9 -1, 7 |
-1, 6 0 5 |
2. % 1 1 + |
| Gro Op ing Inc t ss era om e |
2 3 4 |
9 1 5 |
2 % 4. 5 + |
2 8 1 |
2 % 1 1. + |
9 0 0 |
3 7 5 |
9. % 1 6 + |
| Co f R is k t o s |
3 -1 1 |
8 -7 |
% 4 5. 7 + |
2 -1 1 |
% 1. 7 + |
-3 9 9 |
-3 0 8 |
2 9. % 6 + |
| Op ing Inc t era om e |
2 9 1 |
1 1 7 |
0. % 1 4 + |
0 1 7 |
2 % 1. 1 + |
0 2 5 |
4 4 5 |
2. % 1 6 + |
| No Op ing I t tem n era s |
9 6 |
9 5 |
9 % 1 6. + |
4 4 |
9 % 5 7. + |
2 3 1 |
2 4 1 |
% -4. 1 |
| Pre -Ta Inc om e x |
1 9 8 |
1 7 6 |
1 2. 6 % + |
1 5 0 |
3 1. 8 % + |
7 3 3 |
6 8 6 |
6. 7 % + |
| Inc A t tr i bu ta b le to We l t h a d As t Ma t om e a n se nag em en |
-1 | 0 | n.s | -1 | 7 3. 2 % + |
-4 | -3 | 6 0. 7 % + |
| Pre -Ta Inc x om e |
1 9 7 |
1 7 6 |
% 1 1. 9 + |
1 5 0 |
% 3 1. 5 + |
7 2 8 |
6 8 4 |
% 6. 5 + |
| Co / Inc t s om e |
% 6 5. 4 |
% 6 7. 5 |
-2. 1 t p |
8 % 6 6. |
-1. 4 t p |
% 6 6. 6 |
8. % 6 1 |
-1. 5 t p |
| ( ) A l loc te d Eq i ty € bn a u |
3 5. |
8 4. |
% 1 1. 5 + |
n.s | 3 5. |
8 4. |
% 1 1. 5 + |
Foreign exchange effect due to the depreciation of the Turkish lira
• TRY/EUR1: -2.1% vs. 4Q18, -1.8% vs. 3Q19, -10.5% vs. 2018
At constant scope and exchange rates vs. 4Q18
- • Revenues2: +10.3%, good growth in all regions in particular in Turkey and in Poland
- • Operating expenses2: +5.2%, rise in costs related to business development contained thanks to cost saving measures (largely positive jaws effect)
- • Cost of risk2: +40.2%, mainly driven by a higher cost of risk in 'other countries' - stable cost of risk/outstandings vs 4Q18 at 110 bp.
- • Pre-tax income3: +10.9%
1. Average rates; 2. Including 100% of Turkish Private Banking; 3. Including 2/3 of Turkish Private Banking

IFS - Europe-Mediterranean - 4Q19 Volumes and Risks
| Av d ing ( €b ) uts tan era g e o s n |
Ou d ing ts ta n s 4 Q 1 9 |
% Va r h is ica l to r |
/ 4 Q 1 8 t c ta t a on s n d sc op e a n ha ex c ng e tes ra |
% Va r h is ica l to r |
/ 3 Q 1 9 t c ta t a on s n d sc op e a n ha ex c ng e te ra s |
Ou d ing ts ta n s 2 0 1 9 |
% Va r h is ica l to r |
/ 2 0 1 8 t c ta t a on s n d sc op e a n ha ex c ng e te ra s |
|---|---|---|---|---|---|---|---|---|
| S L O A N D E P O S I T S |
3 8. 5 4 1. 1 |
2. 3 % + 1. 6 % + |
2. 0 % + 1. 4 % + |
-0 3 % 2. 2 % + |
-0 3 % 2. 0 % + |
3 8. 2 4 0. 5 |
6. 4 % + 1 4. 6 % + |
1. 4 % + 1. 2 % + |
Geographic distribution of 4Q19 outstanding loans
Mediterranean
Turkey
30%
Ukraine 19%
Africa
5%

| An l ise d c f r is k / o d ing t o ts tan nu a os u s be inn ing f p io d t as a g o er |
Q 4 1 8 |
Q 1 1 9 |
Q 2 1 9 |
Q 3 1 9 |
Q 4 1 9 |
|---|---|---|---|---|---|
| Tu ke r y |
1. 5 2 % |
1. 7 8 % |
2. 0 4 % |
2. 1 1 % |
1. 6 8 % |
| U kra ine |
-1. 6 % 7 |
-0. 4 0 % |
-0. 3 6 % |
0. 6 8 % |
-0. 1 % 7 |
| Po lan d |
0. 7 0 % |
0. 1 2 % |
0. 4 7 % |
0. 2 0 % |
0. 6 8 % |
| O he t rs |
0. 5 8 % |
0. 6 5 % |
0. 5 0 % |
1. 5 1 % |
1. 3 0 % |
| Eu Me d i ter ro p e ra ne an |
0. 8 % 7 |
0. 5 % 7 |
0. 9 6 % |
1. 1 0 % |
1. 1 0 % |
TEB: a solid and well capitalised bank
- • 16.95% solvency ratio1 as at 31.12.19
- • Largely self financed
- • Limited exposure to Turkish government bonds
- • 1.3% of the Group's outstanding loans as at 31.12.19
1. Capital Adequacy Ratio (CAR)

2%
Poland
44%
2019 Full Year Results | 71
IFS - BancWest - 4Q19
| 4 Q 19 |
4 Q 18 |
/ 4 Q 19 |
3 Q 19 |
/ 4 Q 19 |
20 19 |
20 18 |
/ 20 19 |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | Q 4 18 |
0 | Q 3 19 |
0 | 0 | 20 18 |
| Re ve nu es |
6 1 1 |
5 9 9 |
1. 9 % + |
6 0 1 |
1. 6 % + |
2, 3 7 5 |
2, 2 8 9 |
3. 8 % + |
| Op ing Ex d De t era p ens es an p. |
-4 0 6 |
-4 3 1 |
-5. 7 % |
-4 3 3 |
-6. 2 % |
-1, 7 1 2 |
-1, 6 8 2 |
1. 8 % + |
| Gro Op ing t Inc ss era om e |
2 0 5 |
1 6 9 |
% 2 1. 5 + |
1 6 8 |
% 2 1. 7 + |
6 6 3 |
6 0 7 |
% 9. 2 + |
| Co t o f R is k s |
-8 4 |
-2 2 |
n.s | -4 3 |
9 3. 8 % + |
-1 4 8 |
-7 0 |
n.s |
| Op ing Inc t era om e |
2 1 1 |
1 4 6 |
3 % -1 7. |
2 1 5 |
-3. 2 % |
5 1 5 |
3 5 7 |
2 % -4. |
| Op ing No t I tem n era s |
-5 | 0 | n.s | 1 | n.s | -3 | 2 | n.s |
| Pre -Ta Inc x om e |
1 1 6 |
1 4 6 |
-2 0. 6 % |
1 2 6 |
-8. 1 % |
5 1 2 |
5 3 9 |
-5. 1 % |
| Inc A i bu b le We l h a d As Ma t tr ta to t t t om e a n se nag em en |
-6 | -7 | % -1 6. 4 |
-7 | % -1 5. 6 |
-2 8 |
-2 8 |
2. % 0 + |
| Pre -Ta Inc x om e |
1 1 0 |
1 3 9 |
-2 0. 8 % |
1 1 9 |
-7. 6 % |
4 8 4 |
5 1 2 |
-5. 5 % |
| Co / Inc t s om e |
6 6. 4 % |
7 1. 8 % |
-5. 4 t p |
7 2. 0 % |
-5. 6 t p |
7 2. 1 % |
7 3. 5 % |
-1. 4 t p |
| l loc d i ( bn ) A te Eq ty € a u |
5. 4 |
4. 9 |
0. % 1 4 + |
n.s | 5. 4 |
4. 9 |
1 0. 4 % + |
Including 100% of U.S Private Banking for the Revenues to Pre-tax income line items
Foreign exchange effect USD / EUR1: +3.1% vs. 4Q18, +0.4% vs. 3Q19, +5.5% vs. 2018
At constant scope and exchange rates vs. 4Q18
- • Revenues2: -1.7%, decrease in net interest margin partially offset by increased business activity and fees (in particular cards and cash management)
- • Operating expenses2: -9.0%, effect of cost reduction measures Cost of risk2: increase this quarter (impact of two specific files)
- • Pre-tax income3: -21.7%
1. Average rates; 2. Including 100% of Private Banking in the United States; 3. Including 2/3 of Private Banking in the United States

IFS - BancWest - 4Q19 Volumes
| Ou d ing tst an s |
% Va / 4 Q 18 r |
% Va / r |
3 Q 19 |
Ou d ing tst an s |
% Va / 20 18 r |
|||
|---|---|---|---|---|---|---|---|---|
| Av d ing ( € bn ) ts tan era g e o u s |
4 Q 19 |
h ist ica l or |
at tan t co ns nd sc op e a ha ex c ng e rat es |
h ist ica l or |
at tan t co ns nd sc op e a ha ex c ng e rat es |
20 19 |
h ist ica l or |
at tan t co ns nd sc op e a ha ex c ng e rat es |
| L O A N S |
5 6. 2 |
5. 6 % + |
1. 3 % + |
0. 0 % + |
-0. 4 % |
5 5. 0 |
7. 4 % + |
1. 2 % + |
| Cu In d iv i du l tom a s ers |
2 4. 7 |
8. 0 % + |
2. 0 % + |
-0. 2 % |
-0. 7 % |
2 3. 9 |
9. 1 % + |
2. 1 % + |
| Inc l. Mo tg r ag es |
1 0. 5 |
8. 7 % + |
+5 5 % |
-0. 5 % |
-1. 0 % |
1 0. 3 |
1 4. 1 % + |
8. 2 % + |
| Inc l. Co Le d ing ns um er n |
1 4. 2 |
+7 5 % |
-0. 5 % |
-0. 0 % |
-0. 4 % |
1 3. 7 |
+5 6 % |
-2. 1 % |
| Co ia l Re l Es ta te mm erc a |
1 5. 3 |
2. 9 % + |
-0. 2 % |
0. 9 % + |
0. 5 % + |
1 5. 0 |
3. 0 % + |
-2. 4 % |
| Co Lo te rp ora an s |
1 6. 2 |
4. 7 % + |
1. 6 % + |
-0. 4 % |
-0. 8 % |
1 6. 0 |
9. 3 % + |
3. 6 % + |
| S S S S D E P O I T A N D A V I N G |
5 9. 7 |
1 1. 0 % + |
7. 7 % + |
3. 8 % + |
3. 3 % + |
5 6. 6 |
9. 6 % + |
3. 9 % + |
| Cu De i tom ts s er p os |
4. 6 5 |
1 2. 2 % + |
9. 4 % + |
4 % +5 |
0 % +5 |
1. 4 5 |
8. 8 % + |
4 % +5 |
At constant scope and exchange rates vs. 4Q18
- • Loans: +1.3% vs. 4Q18, increase in mortgages
- • Deposits: +7.7% vs. 4Q18, +9.4% increase in deposits excluding treasury activities

IFS - Insurance and WAM1 -4Q19 Business
| 3 1. 1 2. 1 9 |
3 1. 1 2. 1 8 |
% Va / r 3 1. 1 2. 1 8 |
3 0. 0 9. 1 9 |
% Va / r 3 0. 0 9. 1 9 |
|
|---|---|---|---|---|---|
| As de ( € bn ) ts t se un r m an ag em en As Ma t t se na g em en W l h Ma t t ea na g em en Se Re l Es ice ta te a rv s Ins ura nc e |
1, 1 2 3 4 4 0 3 9 3 3 0 2 6 0 |
1, 0 2 8 3 9 9 3 6 1 2 9 2 3 9 |
9. 3 % + 1 0. 2 % + 8. 8 % + 6. 4 % + 8. 6 % + |
1, 1 1 0 4 3 6 3 8 5 3 0 2 6 0 |
1. 2 % + 0. 9 % + 2. 2 % + 2. 8 % + -0 0 % |
| Q 4 1 9 |
Q 4 1 8 |
% Va / r Q 4 1 8 |
Q 3 1 9 |
% Va / r Q 3 1 9 |
|
| Ne f low ( € bn ) t a t ss e s As Ma t t se na g em en W l h Ma t t ea na g em en Re l Es Se ice ta te a rv s Ins ura nc e |
6. 5 1. 5 4. 2 0. 4 0. 4 |
-2 6 -3 4 -0 8 0. 5 1. 0 |
n.s n.s n.s -2 7. 9 % 8. 0 % -5 |
3. 5 -2 5 3. 8 0. 6 1. 6 |
8 5. 9 % + n.s 1 1. 6 % + -4 1. 4 % 3. % -7 5 |
Assets under management: +€95.3bn vs. 31.12.18, of which in particular:
- • Performance effect: +€79.7bn, strong rise of the financial markets vs. 31.12.18
- • Net asset flows: +€20.2bn, good net asset inflows in particular in Wealth Management and in Insurance
1; Asset Management, Wealth Management and Real Estate Services

IFS - Insurance & WAM1
Breakdown of Assets by Customer Segment
Breakdown of assets by customer segment

1; Asset Management, Wealth Management and Real Estate Services

IFS - Asset Management Breakdown of Managed Assets
31.12.19

€440bn

IFS - Insurance - 4Q19
| Q 4 19 |
Q 4 18 |
Q / 4 19 |
Q 3 19 |
Q / 4 19 |
20 19 |
20 18 |
/ 20 19 |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
6 5 4 |
5 4 2 |
% 2 0. 7 + |
7 6 1 |
% -1 4. 0 |
3, 0 6 8 |
2, 6 8 0 |
% 1 4. 5 + |
| Op t ing Ex d De era p ens es an p. |
-3 8 0 |
-3 4 6 |
1 0. 0 % + |
-3 7 0 |
2. 6 % + |
-1, 5 0 0 |
-1, 4 0 6 |
6. 7 % + |
| Gro Op ing Inc t ss era om e |
2 7 4 |
1 9 6 |
3 9. 5 % + |
3 9 0 |
-2 9. 8 % |
1, 5 6 8 |
1, 2 7 3 |
2 3. 1 % + |
| Co f is k t o R s |
-1 | 2 | n.s | -2 | % -4 9. 8 |
-3 | 3 | n.s |
| Op ing Inc t era om e |
2 7 3 |
1 9 8 |
3 7. 7 % + |
3 8 9 |
-2 9. 7 % |
1, 5 6 4 |
1, 2 7 6 |
2 2. 6 % + |
| S har f Ea ing f Eq i Me ho d En i ies ty- t t t e o rn s o u |
3 0 |
4 3 |
-2 9. 0 % |
4 3 |
-2 9. % 7 |
1 6 7 |
2 0 2 |
-1 3 % 7. |
| O her Op ing t No t I tem n era s |
0 | 0 | n.s | 0 | n.s | -1 5 |
1 | n.s |
| Pre -Ta Inc x om e |
3 0 4 |
2 4 1 |
2 6. 3 % + |
4 3 2 |
-2 9. 7 % |
1, 7 1 6 |
1, 4 7 9 |
1 6. 0 % + |
| / Co Inc t s om e |
5 8. 1 % |
6 3. 8 % |
-5. 7 t p |
4 8. 7 % |
9. 4 t p + |
4 8. 9 % |
5 2. 5 % |
-3. 6 t p |
| ( ) l loc d i bn A te Eq ty € a u |
8. 4 |
8. 4 |
0. 2 % + |
n.s | 8. 4 |
8. 4 |
0. 2 % + |
Technical reserves: + 6.1% vs. 31.12.18
Revenues: +20.7% vs. 4Q18
- • Positive impact of the strong rebound of financial markets vs. 31.12.18
- • Good business growth in particular in Italy and in Latin America
Operating expenses: +10.0% vs. 4Q18
• As a result of business development
Pre-tax income: +26.3% vs. 4Q18
- • +29.5% at constant scope and exchange rates
- • Scope effect related to the deconsolidation of SBI Life

IFS - Wealth and Asset Management - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
9 5 7 |
8 6 6 |
1 0. 5 % + |
8 0 3 |
1 9. 1 % + |
3, 3 2 0 |
3, 2 8 6 |
1. 0 % + |
| Op ing d t Ex De era p ens es an p. |
-7 6 0 |
-7 2 8 |
% 4. 3 + |
-6 4 9 |
% 1 7. 0 + |
-2, 6 8 2 |
-2, 6 3 6 |
% 1. 7 + |
| Gro Op ing Inc t ss era om e |
1 9 7 |
1 3 8 |
4 3. 1 % + |
1 5 4 |
2 8. 2 % + |
6 3 8 |
6 5 0 |
-1. 9 % |
| Co f R is k t o s |
-6 | -3 | % 6 6. 1 + |
4 | n.s | -6 | -6 | 0. 2 % + |
| Op t ing Inc era om e |
1 9 1 |
1 3 4 |
4 2. 5 % + |
1 5 7 |
2 1. 4 % + |
6 3 2 |
6 4 4 |
-1. 9 % |
| S har f Ea ing f Eq i Me ho d En i ies ty- t t t e o rn s o u |
2 5 |
1 1 |
n.s | 1 2 |
n.s | 5 7 |
3 7 |
5 4. 5 % + |
| O her No Op ing I t t tem n era s |
-1 | 0 | n.s | 0 | n.s | 7 | 1 | n.s |
| Pre -Ta Inc x om e |
2 1 6 |
1 4 6 |
4 8. 1 % + |
1 7 0 |
2 7. 3 % + |
6 9 5 |
6 8 1 |
2. 0 % + |
| / Co t Inc s om e |
7 9. 4 % |
8 4. 1 % |
-4. 7 t p |
8 0. 9 % |
-1. 5 t p |
8 0. 8 % |
8 0. 2 % |
0. 6 t p + |
| ( ) A l loc d Eq i € bn te ty a u |
2. 1 |
1. 9 |
7. 1 % + |
n.s | 2. 1 |
1. 9 |
7. 1 % + |
Revenues: +10.5% vs. 4Q18
- •Positive impact of the strong rebound of financial markets for Wealth Management and Asset Management
- • Very good growth for Real Estate Services in Germany and in France
Operating expenses: +4.3% vs. 4Q18
• Related to the cost associated to the very good performance of Real Estate Services and the development of Wealth Management. Decreased costs in Asset Management (gradual effect of transformation plan measures)
Pre-tax income: +48.1% vs. 4Q18
• In connection with the very good performance of Real Estate Services

Corporate and Institutional Banking - 4Q19
| Q 4 19 |
Q 4 18 |
Q / 4 19 |
Q 3 19 |
Q / 4 19 |
20 19 |
20 18 |
/ 20 19 |
|
|---|---|---|---|---|---|---|---|---|
| €m | 4 Q 18 |
3 Q 19 |
20 18 |
|||||
| Re ve nu es |
3, 1 0 1 |
2, 3 7 9 |
3 0. 3 % + |
2, 8 7 3 |
7. 9 % + |
1 2, 0 8 0 |
1 0, 8 2 9 |
1 1. 6 % + |
| Op ing Ex d De t era p ens es an p. |
-2, 2 2 9 |
9 9 -1, 1 |
2 % 1 6. + |
9 -1, 7 4 |
2. 9 % 1 + |
-8, 3 6 6 |
-8, 3 1 6 |
% 6. 1 + |
| Gro Op t ing Inc ss era om e |
8 7 1 |
4 6 0 |
8 9. 6 % + |
8 9 8 |
-3. 0 % |
3, 4 1 7 |
2, 6 6 6 |
2 8. 2 % + |
| Co f R is k t o s |
-8 0 |
-1 0 0 |
-2 0. 3 % |
-8 1 |
-1. 6 % |
-2 1 8 |
-4 3 |
n.s |
| Op ing t Inc era om e |
7 9 1 |
3 5 9 |
n.s | 8 1 7 |
% -3. 2 |
3, 2 0 0 |
2, 6 2 3 |
% 2 2. 0 + |
| S har f Ea ing f Eq i ty- Me t ho d En t i t ies e o rn s o u |
4 | 3 9 |
-9 0. 4 % |
5 | -2 8. 2 % |
1 6 |
5 9 |
-7 2. 7 % |
| O her No Op ing I t t tem n era s |
6 | -6 | n.s | 1 1 |
-4 6. 0 % |
-9 | 0 | n.s |
| Pre -Ta Inc x om e |
8 0 1 |
3 9 3 |
n.s | 8 3 4 |
% -3. 9 |
3, 2 0 7 |
2, 6 8 1 |
% 1 9. 6 + |
| Co / t Inc s om e |
% 7 1. 9 |
% 8 0. 7 |
-8. 8 t p |
% 6 8. 7 |
3. 2 t p + |
% 7 1. 7 |
% 7 5. 4 |
-3. 7 t p |
| ( ) A l loc d Eq i € bn te ty a u |
2 1. 7 |
2 0. 8 |
4. 3 % + |
n.s | 2 1. 7 |
2 0. 8 |
% 4. 3 + |
Revenues: +30.3% vs. 4Q18
- • Sharp rebound at Global Markets (+114.6%1) compared to a particularly challenging context in 4Q18
- • Good underlying performance of Corporate Banking (+4.8%1) and Securities Services (+4.2%2)
Operating expenses: +16.2% vs. 4Q18
- • Contained increase in connection with strong business growth
- • Largely positive jaws effect due to cost saving measures (€116m in 4Q19)
Cost of risk: down vs. 4Q18
- Allocated equity: +4.3% vs. 2018
- •Increase related to strong growth in business and volumes, good containment of risk-weighted assets
1. Excluding the effect of the introduction of the Capital Markets platform (transfer of €55m of revenues from Global Markets to Corporate Banking in 4Q19); 2. Excluding the positive impact of the revaluation of an equitystake in 4Q18

Corporate and Institutional Banking Global Markets - 4Q19
| 4Q 19 |
4Q 18 |
4Q 19 / |
3 Q 19 |
4Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Rev enu es |
1, 3 4 0 |
6 5 0 |
n.s | 1, 2 9 9 |
+3. 2 % |
5, 5 7 1 |
4, 7 2 7 |
+1 7. 9 % |
| inc l. F I C C |
8 2 0 |
5 0 5 |
% +6 2. 5 |
9 1 5 |
% -1 0. 4 |
3, 5 6 3 |
2, 7 1 9 |
% +3 1. 1 |
| inc l. Eq ity Pr ime Se ice & u rv s |
5 2 0 |
1 4 5 |
n.s | 3 8 4 |
+3 5. 4 % |
2, 0 0 7 |
2, 0 0 8 |
-0. 0 % |
| Op ing d t Ex De era p ens es an p. |
-1, 1 1 7 |
-8 5 9 |
% +3 0. 1 |
-9 2 6 |
% +2 0. 7 |
-4, 2 3 1 |
-3, 9 3 7 |
% +7. 5 |
| Gro Op ing Inc t ss era om e |
2 2 3 |
-2 0 9 |
n.s | 3 7 3 |
-4 0. 2 % |
1, 3 3 9 |
7 9 0 |
+6 9. 6 % |
| Co f is k t o R s |
0 | -1 3 |
-9 6. 9 % |
4 | n.s | 2 | -1 9 |
n.s |
| Op ing Inc t era om e |
2 2 2 |
-2 2 2 |
n.s | 3 7 7 |
-4 1. 0 % |
1, 3 4 1 |
7 7 1 |
+7 4. 0 % |
| S har f Ea ing f Eq ity- Me t ho d En t it ies e o rn s o u |
0 | 1 | -5 8. 7 % |
1 | -5 9. 3 % |
3 | 3 | -2 0. 7 % |
| O her No Op ing Item t t n era s |
6 | -3 | n.s | 9 | -3 2. 2 % |
-9 | -2 | n.s |
| Pre -Ta Inc x om e |
2 2 9 |
-2 2 5 |
n.s | 3 8 7 |
-4 0. 8 % |
1, 3 3 4 |
7 7 2 |
+7 2. 9 % |
| / Co t Inc s om e |
8 3. 4 % |
1 3 2. 2 % |
-4 8. 8 t p |
7 1. 3 % |
+1 2. 1 t p |
7 6. 0 % |
8 3. 3 % |
-7. 3 t p |
| ( ) l loc d ity bn A te Eq € a u |
8. 3 |
7. 8 |
+6. 5 % |
n.s | 8. 3 |
7. 8 |
+6. 5 % |
Revenues: +114.6% vs. 4Q18 excluding the effect of the creation of Capital Markets
- • Equity & Prime Services: very sharp rebound vs. 4Q18 (reminder: impact of extreme market movements and loss on index derivatives hedging in the United States in 4Q18); very good derivatives client business in particular from structured products
- • FICC (+73.3% vs. 4Q181): very strong growth across all the segments (rates, forex, credit and primary market)
Operating expenses: +33.5% vs. 4Q18 excluding the effect of the creation of Capital Markets
• Rise contained by the effects of cost saving measures and largely positive jaws effect
1. Excluding the effect of the creation of the Capital Markets platform (transfer of €55m of revenues from Global Markets to Corporate Banking in 4Q19)

Corporate and Institutional Banking Market Risks - 4Q19

VaR at a low level this quarter1
- • Slight increase on interest rates, equities and commodifies offset by a decrease on forex and credit
- • No backtesting excess reported this quarter
- • Only 22 backtesting excesses over VaR recorded since 01.01.2007 (of which one in 2019), or less than 2 per year over a long period including the crisis, confirming the soundness of the internal VaR calculation model (1 day, 99%)
1. VaR calculated for the monitoring of market limits; 2. Theoretical loss excluding intraday result and commissions earned

2019 Full Year Results | 81
Corporate and Institutional Banking Corporate Banking - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
1, 2 1 0 |
1, 1 0 2 |
% 9. 8 + |
1, 0 3 9 |
% 1 6. 4 + |
4, 3 1 2 |
3, 9 2 3 |
% 9. 9 + |
| Op t ing Ex d De era p ens es an p. |
-6 6 8 |
-6 2 2 |
7. 4 % + |
-6 0 0 |
1 1. 4 % + |
-2, 5 9 9 |
-2, 4 9 3 |
4. 2 % + |
| Gro Op ing Inc t ss era om e |
5 4 1 |
4 8 0 |
1 2. 8 % + |
4 4 0 |
2 3. 1 % + |
1, 7 1 3 |
1, 4 3 0 |
1 9. 8 % + |
| Co f is k t o R s |
-8 0 |
-9 1 |
% -1 2. 1 |
-8 8 |
% -8. 9 |
-2 2 3 |
-3 2 |
n.s |
| Op t ing Inc era om e |
4 6 1 |
3 8 9 |
1 8. 7 % + |
3 5 2 |
3 1. 0 % + |
1, 4 9 0 |
1, 3 9 9 |
6. 5 % + |
| No Op ing I t tem n era s |
3 | 3 6 |
-9 1. % 5 |
4 | -2 9 % 5. |
1 3 |
5 7 |
6. 8 % -7 |
| Pre -Ta Inc x om e |
4 6 4 |
4 2 4 |
% 9. 4 + |
3 5 6 |
% 3 0. 4 + |
1, 5 0 3 |
1, 4 5 6 |
% 3. 2 + |
| Co / t Inc s om e |
% 5 5. 2 |
% 5 6. 5 |
-1. 3 t p |
% 5 7. 7 |
-2. 5 t p |
% 6 0. 3 |
% 6 3. 5 |
-3. 2 t p |
| ( ) A l loc d Eq i € bn te ty a u |
1 2. 5 |
1 2. 2 |
2. 6 % + |
n.s | 1 2. 5 |
1 2. 2 |
% 2. 6 + |
Revenues: +4.8% vs. 4Q18 excluding the effect of the creation of Capital Markets1
- • Growth in all regions driven in particular by EMEA and APAC
- • Good growth of average outstanding loans (+8.3%2 vs. 4Q18) and deposits (+9.6%2 vs. 4Q18)
- • Good growth of the transaction businesses (cash management and trade finance)
Operating expenses: +2.6% vs. 4Q18 excluding the effect of the creation of Capital Markets
- • Positive jaws effect (+2.2 pts excluding the effect of the creation of Capital Markets)
- • Good containment of operating expenses due to cost saving measures
- Cost of risk: level
1. Transfer of €55m of revenues from Global Markets to Corporate Banking in 4Q19; 2. At constant exchange rates

Corporate and Institutional Banking Securities Services - 4Q19
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 0 | 0 | 4 Q 18 |
0 | 3 Q 19 |
0 | 0 | 20 18 |
| Re ve nu es |
5 5 1 |
6 2 7 |
-1 2. 2 % |
5 3 5 |
3. 0 % + |
2, 1 9 8 |
2, 1 7 9 |
0. 9 % + |
| Op ing Ex d De t era p ens es an p. |
-4 4 4 |
3 8 -4 |
2 % 1. + |
9 -4 4 |
2 % -1. |
8 3 3 -1, |
3 3 -1, 7 |
% 5. 7 + |
| Gro Op t ing Inc ss era om e |
1 0 7 |
1 8 9 |
-4 3. 2 % |
8 6 |
2 5. 0 % + |
3 6 5 |
4 4 6 |
-1 8. 1 % |
| Co f R is k t o s |
0 | 4 | -8 6. 5 % |
2 | -7 9. 1 % |
4 | 8 | -4 4. 5 % |
| Op ing Inc t era om e |
8 1 0 |
9 3 1 |
% -4 4. 1 |
8 8 |
2 2. 2 % + |
3 9 6 |
3 4 5 |
8. % -1 5 |
| No Op t ing I tem n era s |
0 | 0 | -3 6. 4 % |
2 | -8 7. 8 % |
0 | 0 | 2 4. 5 % + |
| Pre -Ta Inc om e x |
1 0 8 |
1 9 3 |
-4 4. 0 % |
9 1 |
1 9. 2 % + |
3 7 0 |
4 5 4 |
-1 8. 5 % |
| Co / t Inc s om e |
% 8 0. 5 |
% 6 9. 9 |
1 0. 6 t p + |
% 8 4. 0 |
-3. 5 t p |
% 8 3. 4 |
% 7 9. 5 |
3. 9 t p + |
| ( ) A l loc te d Eq i ty € bn a u |
0. 9 |
0. 9 |
8. 6 % + |
n.s | 0. 9 |
0. 9 |
% 8. 6 + |
Revenues: -12.2% vs. 4Q18
- •+4.2% excluding the positive effect of the revaluation of an equity stake in 4Q18
- • Continued business growth as a result of the increase in asset volumes and in the number of transactions
Operating expenses: +1.2% vs. 4Q18
• As a result of business development
| 3 1. 1 2. 1 9 |
3 1. 1 2. 1 8 |
/ % V a r 3 1. 1 2. 1 8 |
3 0. 0 9. 1 9 |
/ % V a r 3 0. 0 9. 1 9 |
|
|---|---|---|---|---|---|
| S i i S i t e cu r e s e rv c e s As d dy ( € b ) ts u to s e n e r cu s n As d d in is io ( € b ) ts u tra t s e n e r a m n n |
1 0, 5 4 2 2, 5 1 2 |
9, 3 0 5 2, 3 2 4 |
1 3. 3 % + 8. 1 % + |
1 0, 5 4 0 2, 5 3 0 |
0. 0 % + -0. 7 % |
| Q 4 1 9 |
Q 4 1 8 |
Q / Q 4 1 9 4 1 8 |
Q 3 1 9 |
Q / Q 4 1 9 3 1 9 |
|
| f ( ) Nu b io in m i l l io tra t m e r o ns a c ns n |
2 5. 5 |
2 4. 0 |
6. 1 % + |
2 4. 6 |
3. 4 % + |

Corporate and Institutional Banking Transactions – 4Q19

UK – Shell
USD 4.0bn – triple-tranche 5yr, 10yr & 30yr FXD notes EUR 3.0bn – triple-tranche 8yr, 12yr and 20yr FXD notes Active bookrunner November 2019

France – EDF
USD 2.0bn 50yr Senior Unsecured, EUR 1.25bn 30yr Senior Unsecured, EUR 500m PNC8 Hybrid notes coupled with a Liability Management tender offer. Active bookrunner , only bank across all transactions - November/December 2019

Brazil – Federative Republic of Brazil
USD 500m tap of its new USD 2.5bn 2050 bonds and outstanding 2029 bonds including a switch/tender intraday component. Bookrunner, Billing & Delivery bank October 2019

France – Française des jeux EUR 1.9 bn
– Largest Initial public offering in France since 2005. Exclusive advisor to the French state in the preparatory phase, Global Coordinator of the institutional offering & Joint Bookrunner of the retail offering. November 2019
France – Veralia
EUR 963m – Initial public offering, the largest private equity led IPO since 2005. Joint Global coordinator October 2019 EUR 2bn post-IPO financing. MLA & Boorunner October 2019

Belgium / Hong Kong – Budweiser Brewing Company APAC Limited USD 5.75bn IPO in Hong Kong Joint Bookrunner

September 2019 USA – Abbvie USD 30Bn, 10-tranche Senior Notes offering in support of Abbvie's acquisition of Allergan.
Bridge Participant and Joint BookrunnerNovember 2019
Brazil – Syngenta BRL 680MM – Securitization of local receivables Structuring Bank & Joint Bookrunner November 2019

Taiwan – Ørsted Wind Power TW Holding A/S NTD 4bn and NTD 8bn Green Bond Joint Mandated Lead Arranger, Sole Green Advisor, Coordination Bank, Documentation Bank November 2019

France – AXA Group
Reappointed to provide AXA Group with global custody, depositary bank, order reception and transmission, transfer agency and international distribution services in seven European markets. October 2019

Corporate and Institutional Banking Rankings and Awards - 4Q19
• Global Markets:
- • #1 all EMEA bonds and #1 all bonds in euros by volume and number of deals (Dealogic, 2019)
- • #8 all international bonds and #3 all global Green bonds by volume (Dealogic, 2019)
- • Eurobond House of the Year and FX Derivatives House of the Year (IFR Awards 2019)
- • Currency derivatives House of the Year (Risk Awards 2020)
- • Derivatives House of the Year (Energy Risk Asia Awards 2019)
• Securities Services:
• European hedge fund administrator of the year (Funds Europe Awards 2019 – November 2019)
• Corporate Banking:
- • #1 EMEA syndicated loans bookrunner by volume and number of deals (Dealogic, 2019)
- • #1 European Corporate Investment Grade DCM by volume and number of deals (Dealogic, 2019)
- • #1 EMEA Equity-Linked by volume and number of deals (Dealogic, 2019)
- • #1 in European Large Corporate Banking and N°1 in European Large Corporate Cash Management (Greenwich Share Leaders, January 2020)


Corporate Centre- 4Q19
| €m | 4 Q 19 |
4 Q 18 |
3 Q 19 |
20 19 |
20 18 |
|---|---|---|---|---|---|
| Re ve nu es |
-4 5 |
-1 | 2 7 |
7 1 |
4 7 9 |
| Op ing d t Ex De era p ens es an p. |
-5 2 9 |
-6 0 5 |
-3 6 3 |
-1, 7 2 8 |
-1, 9 6 5 |
| Inc l. Tra for t ion Re truc tur ing d A dap ta t ion Co ts ns ma s an s , |
-4 2 0 |
-4 8 1 |
-2 5 6 |
-1, 2 1 7 |
-1, 2 3 5 |
| Gro Op ing Inc t ss era om e |
-5 7 4 |
-6 0 6 |
-3 3 6 |
-1, 6 5 7 |
-1, 4 8 6 |
| Co f is k t o R s |
-6 0 |
-7 4 |
-1 | -5 8 |
-1 1 0 |
| Op t ing Inc era om e |
-6 3 4 |
-6 8 0 |
-3 3 7 |
-1, 7 1 5 |
-1, 5 9 6 |
| S har f Ea ing f Eq i ty- Me t ho d En t i t ies e o rn s o u |
1 4 |
2 5 |
9 1 |
8 1 |
8 4 |
| O t her No Op t ing I tem n era s |
6 2 |
-8 8 |
2 0 |
7 8 6 |
3 5 3 |
| Pre -Ta Inc x om e |
8 -5 5 |
3 -7 4 |
-2 9 9 |
-8 8 4 |
9 -1, 1 5 |

• Lower Contribution of Principal Investment compared to 4Q18
Operating expenses
- • Transformation costs – 2020 plan: -€175m (-€385m in 4Q18)
- • Restructuring costs1: -€163m (-€97m in 4Q18)
- • Additional adaptation costs – departure plans2: -€81m (€0m in 4Q18)
Other non operating items
• Capital gain on the sale of a building: +€101m
1. Related in particular to the integration of Raiffeisen Bank Polska and the discontinuation or restructuring of certain businesses (in particular BNP Paribas Switzerland); 2. Related in particular to BNL bc, CIB and BancWest;

Corporate Centre - 2019
Reminder:
Contribution of First Hawaiian Bank (FHB) to the income statement reallocated retroactively to the Corporate Centre effective from 1st January 20181
• 2018 reminder: revenues (€359m), operating expenses (€189m) and cost of risk (€13m)
Operating expenses
- • Transformation costs – 2020 plan: - €744m (-€1,106m in 2018)
- • Restructuring costs2: -€311m (-€129m in 2018)
- • Additional adaptation costs – departure plans3: -€162m (€0m in 2018)
Other non operating items
- • Capital gain from the sale of 16.8% of SBI Life and deconsolidation of the residual stake4: +€1,450m
- • Capital gain on the sale of a building: +€101m
- • Goodwill impairments: -€818m
- • 2018 reminders:
- • Capital gain on the sale of a building (+€101m)
- • Booking of the capital gain from the sale of 30.3% of First Hawaiian Bank(+€286m)
1. See new quarterly series published on 29 March 2019, FHB no more fully consolidated from 1st August 2018; 2. Related in particular to the integration of Raiffeisen Bank Polska and the discontinuation or restructuring of certain businesses (in particular BNP Paribas Switzerland); 3. Related in particular to BNL bc, Asset Management and BancWest; 4. 5.2% residual stake in SBI Life

Breakdown of the Transformation Costs of the Businesses Presented in the Corporate Centre - 4Q19
| €m | 20 19 |
Q 4 19 |
Q 3 19 |
Q 2 19 |
Q 1 19 |
20 18 |
Q 4 18 |
Q 3 18 |
Q 2 18 |
Q 1 18 |
|---|---|---|---|---|---|---|---|---|---|---|
| Re i l Ba k ing Se ice ta & n rv s |
-4 6 8 |
-1 3 8 |
-1 0 0 |
-1 4 1 |
-8 8 |
-6 3 9 |
-2 0 9 |
-1 4 5 |
-1 6 1 |
-1 2 4 |
| Do t ic Ma ke ts me s r |
-2 7 6 |
-8 3 |
-5 9 |
-9 3 |
-4 1 |
-3 3 2 |
-1 1 7 |
-7 9 |
-7 6 |
-6 0 |
| h i l k ing Fre Re ta Ba nc n |
-1 4 0 |
-4 3 |
-4 0 |
-3 2 |
-2 6 |
-1 9 4 |
-6 9 |
-4 8 |
-4 5 |
-3 3 |
| B N L bc |
-1 7 |
-7 | -2 | -7 | -2 | -2 5 |
-1 2 |
-5 | -4 | -3 |
| Be lg ian Re i l Ba k ing ta n |
-9 5 |
-2 5 |
-1 1 |
-5 0 |
-1 0 |
-8 4 |
-2 6 |
-2 1 |
-2 0 |
-1 8 |
| O t her Ac t iv i t ies |
-2 3 |
-9 | -7 | -4 | -4 | -2 9 |
-1 0 |
-6 | -7 | -7 |
| In ion l F ina ia l Se ice ter t na a nc rv s |
9 2 -1 |
-5 5 |
-4 1 |
9 -4 |
-4 7 |
-3 0 7 |
-9 2 |
-6 6 |
-8 5 |
-6 4 |
| Pe l F ina rso na nce |
-5 9 |
-1 9 |
-1 2 |
-1 4 |
-1 4 |
-8 0 |
-2 1 |
-1 5 |
-2 3 |
-2 2 |
| In ion l Re i l Ba k ing tern t ta a a n |
-5 5 |
-1 8 |
-1 3 |
-1 6 |
-9 | -9 7 |
-2 7 |
-2 2 |
-3 0 |
-1 9 |
| Ins ura nce |
-2 4 |
-9 | -5 | -6 | -4 | -5 4 |
-1 8 |
-1 1 |
-1 4 |
-9 |
| l h a d We t As t Ma t a n se nag em en |
-5 4 |
-1 0 |
-1 1 |
-1 3 |
-2 0 |
-7 6 |
-2 5 |
-1 8 |
-1 9 |
-1 4 |
| Co Ins i ion l Ba k ing te & t tu t rp ora a n |
-2 4 8 |
-2 9 |
-7 2 |
-7 2 |
-7 5 |
-4 4 9 |
-1 6 1 |
-1 0 1 |
-1 0 6 |
-8 1 |
| Co te Ba k ing rp ora n |
-8 6 |
-2 5 |
-2 2 |
-1 8 |
-2 1 |
-1 2 2 |
-5 8 |
-7 | -4 1 |
-1 5 |
| G lo ba l ke Ma ts r |
-1 2 0 |
7 | -4 0 |
-4 2 |
-4 5 |
-2 6 1 |
-8 9 |
-7 5 |
-4 7 |
-5 0 |
| Se i ies Se ice t cur rv s |
2 -4 |
-1 1 |
-9 | 2 -1 |
-9 | -6 6 |
-1 4 |
9 -1 |
-1 7 |
-1 6 |
| Co Ce te tre rp ora n |
-2 8 |
-8 | -6 | -8 | -5 | -1 8 |
-1 5 |
-1 | -1 | -0 |
| O T T A L |
-7 4 4 |
-1 7 5 |
-1 7 8 |
-2 2 2 |
-1 6 8 |
-1, 1 0 6 |
-3 8 5 |
-2 4 8 |
-2 6 7 |
-2 0 6 |


2020 OBJECTIVES 4Q19 DETAILED RESULTS DIVISION RESULTS APPENDIX
GROUP RESULTS
BNP Paribas Group - 2019
| 4 Q 19 |
4 Q 18 |
4 Q 19 / |
3 Q 19 |
4 Q 19 / |
20 19 |
20 18 |
20 19 / |
|
|---|---|---|---|---|---|---|---|---|
| €m | 4 Q 18 |
3 Q 19 |
20 18 |
|||||
| Gro up |
n.s | n.s | n.s | |||||
| Re ve nu es |
1 1, 3 3 3 |
1 0, 1 6 0 |
% 1 1. 5 + |
1 0, 8 9 6 |
% 4. 0 + |
4 4, 5 9 7 |
4 2, 5 1 6 |
% 4. 9 + |
| Op t ing Ex d De era p ens es an p. |
-8, 0 3 2 |
-7, 6 7 8 |
4. 6 % + |
-7, 4 2 1 |
8. 2 % + |
-3 1, 3 3 7 |
-3 0, 5 8 3 |
2. 5 % + |
| Gro Op ing Inc t ss era om e |
3, 3 0 1 |
2, 4 8 2 |
3 3. 0 % + |
3, 4 7 5 |
-5. 0 % |
1 3, 2 6 0 |
1 1, 9 3 3 |
1 1. 1 % + |
| Co f is k t o R s |
-9 6 6 |
-8 9 6 |
% 7. 8 + |
-8 4 7 |
% 1 4. 0 + |
-3, 2 0 3 |
-2, 7 6 4 |
% 1 5. 9 + |
| Op ing Inc t era om e |
2, 3 3 5 |
1, 5 8 6 |
4 7. 2 % + |
2, 6 2 8 |
-1 1. 2 % |
1 0, 0 5 7 |
9, 1 6 9 |
9. 7 % + |
| S har f Ea ing f Eq i Me ho d En i ies ty- t t t e o rn s o u |
1 2 9 |
1 9 5 |
-3 3. 9 % |
1 4 3 |
-9. 9 % |
8 6 5 |
6 2 8 |
-6. % 7 |
| O t her No Op t ing I tem n era s |
6 5 |
-9 8 |
n.s | 3 4 |
9 1. 3 % + |
7 5 1 |
4 1 1 |
8 2. 7 % + |
| No Op ing I t tem n era s |
1 9 4 |
9 7 |
9 9. 9 % + |
1 7 7 |
9. 5 % + |
1, 3 3 7 |
1, 0 3 9 |
2 8. 7 % + |
| Pre -Ta Inc x om e |
2, 2 9 5 |
8 3 1, 6 |
0. 3 % 5 + |
2, 8 0 5 |
-9. 8 % |
3 9 1 1, 4 |
0, 2 0 8 1 |
% 1 1. 6 + |
| Co te Inc Tax rp ora om e |
-5 8 2 |
-1 4 4 |
n.s | -7 6 7 |
-2 4. 1 % |
-2, 8 1 1 |
-2, 2 0 3 |
2 7. 6 % + |
| Ne Inc A i bu b le M ino i In t t tr ta to ty tere ts om e r s |
-9 8 |
-9 7 |
1. 0 % + |
-1 0 0 |
-2. 0 % |
-4 1 0 |
-4 7 9 |
-1 4. 4 % |
| i bu b le i l de Ne t Inc A t tr ta to Eq ty Ho om e u rs |
1, 8 4 9 |
1, 4 4 2 |
% 2 8. 2 + |
1, 9 3 8 |
% -4. 6 |
8, 1 7 3 |
7, 5 2 6 |
% 8. 6 + |
| Co / inc st om e |
7 0. 9 % |
7 5. 6 % |
-4. 7 t p |
6 8. 1 % |
2. 8 t p + |
7 0. 3 % |
7 1. 9 % |
-1. 7 t p |
Corporate income tax: average tax rate of 24.2% in 2019
• Low tax rate on the long term capital gain from the sale of SBI Life

Number of Shares and Earnings per Share
Number of Shares
| in m i l l ion s |
3 1- De 1 9 c- |
3 1- De 1 8 c- |
|---|---|---|
| ( ) Nu be f S ha d o f p io d m r o res en er |
1, 250 |
1, 250 |
| ( ) Nu be f S ha lu d ing Tr S ha d o f p io d m r o res ex c eas ury res en er |
1, 249 |
1, 248 |
| Av be f S ha ts tan d ing lu d ing Tr S ha era g e n um r o res ou ex c eas ury res |
1, 248 |
1, 248 |
Earnings per Share
| in m illio ns |
31- Dec -19 |
31- Dec -18 |
|---|---|---|
| Av ber of Sh din lud ing Tr Sh uts tan era g e n um are s o g exc eas ury are s |
1, 248 |
1, 248 |
| t inc ttrib utab le to uity ho lder Ne om e a eq s |
8, 173 |
7, 526 |
| Rem ratio et o f tax of Und ated Su er S ubo rdin ated No tes une n n p |
-41 4 |
-36 7 |
| Ex cha ffec rei mb ed Und ated Su er S ubo rdin ated No te e t on tes ng e ra urs p |
-14 | 0 |
| Net inc ttri but abl e to uity ho lde afte atio nd han te e ffec t on Un dat ed Su er S ubo rdi nat ed Not om e a eq rs, r re mu ner n a exc g e ra p es |
7, 745 |
7, 159 |
| ( ) Net Ea rni er S har EPS in e ng s p e uro s |
6.2 1 |
5.7 3 |

Capital Ratios and Book Value Per Share
Capital Ratios
| De 3 1- 1 9 c- |
De 3 1- 1 8 c- |
|
|---|---|---|
| ( ) To ta l Ca i ta l Ra t io p a |
15. 5 % |
15. 0 % |
| ( ) ier io T 1 Ra t a |
13. 5 % |
13. 1% |
| ( ) Co i T ier 1 r io ty t mm on eq a a u |
1% 12. |
% 11. 8 |
(a) CRD4, on risk-weighted assets of € 669 bn as at 31.12.19 and € 647 bn as at 31.12.18
Book value per Share
| in m i l l ion f e s o uro s |
De 3 1- 1 9 c- |
De 3 1- 1 8 c- |
|
|---|---|---|---|
| S har ho l de ' Eq i ty Gro har e rs u up s e |
1 0 7, 4 5 3 |
1 0 1, 4 6 7 |
( 1) |
| ( ) f w h ic h c han in a d l ia b i l i ies ise d d irec ly in e i lua ion ts a t t ty t o g es sse n re cog n q u va re ser ve |
2, 1 4 5 |
5 1 0 |
|
| f w h ic h Un da d Su Su bor d ina d No te te tes o p er |
8, 8 9 6 |
8, 2 3 0 |
( 2) |
| f w h ic h re ion f b le ho l der f Un da d Su Su bor d ina d No t t o tax to te te tes o mu ner a ne p ay a s o p er |
9 0 |
7 7 |
( ) 3 |
| ( ) Ne t Bo k Va lue o a |
9 8, 6 7 4 |
9 3, 1 6 0 |
( 1)- ( 2)- ( 3) |
| Go dw i l l an d in i b les tan o g |
1 1, 6 6 9 |
1 2, 2 7 0 |
|
| ( ) Ta i b le Ne Bo k Va lue t ng o a |
8 7, 0 0 5 |
8 0, 8 9 0 |
|
| ( ) Nu ber f S har lu d ing Tre S har d o f p io d in i l l ion m o es exc asu ry es en er m s |
1, 2 4 9 |
1, 2 4 8 |
|
| ( ) Bo k Va lue S har o p er e eur os |
7 9. 0 |
7 4. 7 |
|
| ( ) f w hic h b k v lue har lu d ing lua ion t o oo a p er s e e xc va re ser ve eur os |
77. 3 |
74. 3 |
|
| ( ) Ne t Ta i b le Bo k Va lue S har ng o p er e eur os |
6 9. 7 |
6 4. 8 |
(a) Excluding Undated Super Subordinated Notes and remuneration net of tax payable to holders of Undated Super Subordinated Notes

Return on Equity and Permanent Shareholders' Equity
Calculation of Return on Equity
| in m i l l ions f eu o ros |
3 1- Dec -1 9 |
3 1- Dec -1 8 |
|---|---|---|
| Net inc Gro har om e up s e |
8, 17 3 |
7, 5 26 |
| Re ion f ta f Un dat d Su Su bor d inat d No d e han f fec at net tes t mu ner o x o e p er e an xc g e e |
-4 2 8 |
-3 6 7 |
| Net inc Gro har d for he lcu lat ion f R O E / R O T E t om e up s e u se ca o |
7, 745 |
7, 15 9 |
| ( ) Av har ho l der ' eq ity, lua d nt s t re te era g e p erm ane e s u no va a |
9 0, 77 0 |
8 7, 25 7 |
| ( ) Ret Eq ity R O E urn on u |
8. 5 % |
8. 2 % |
| ( ) Av i b le p har ho l der ' eq ity, lua d b e ta nt t re te era g ng erm ane s e s u no va |
7 8, 8 0 1 |
74, 9 0 1 |
| ( ) Ret Ta i b le Eq ity R O T E urn on ng u |
9. 8 % |
9.6 % |
(a) Average Permanent shareholders' equity: average of beginning of the year and end of the period, including notably annualised net income with exceptional items, contribution to SRF and taxes not annualised (Permanent Shareholders' equity = Shareholders' equity attributable to shareholders - changes in assets and liabilities recognised directly in equity - Undated Super Subordinated Notes - remuneration net of tax payable to holders of Undated Super Subordinated Notes - dividend distribution assumption);
(b) Average Tangible permanent shareholders' equity: average of beginning of the year and end of the period, including notably annualised net income with exceptional items, contribution to SRF and taxes not annualised (Tangible permanent shareholders' equity = permanent shareholders' equity - intangible assets - goodwill)
Permanent Shareholders' Equity Group share, not revaluated
| in i l l ion f e m s o uro s |
3 1- De 1 9 c- |
3 1- De 1 8 c- |
|
|---|---|---|---|
| Ne Bo k Va lue t o |
9 8, 6 7 4 |
9 3, 1 6 0 |
(1 ) |
| ( ) f w h ic h c han in a d l ia b i l it ies ise d d irec ly in e ity lua ion ts a t t o g es sse n re cog n q u va re ser ve |
2, 1 4 5 |
5 1 0 |
(2 ) |
| f w h ic h 2 0 1 8 d iv i den d o |
3, 7 6 8 |
(3 ) |
|
| f w h ic h 2 0 1 9 d iv i den d d istr i but ion ion t o as sum p |
3, 8 7 1 |
(4 ) |
|
| ( ) Pe har ho l der ' eq ity, lua d nt t re te rm ane s e s u no va a |
9 2, 6 5 8 |
8 8, 8 8 2 |
(1 )- (2 )- (3 )- (4 ) |
| Go dw i l l an d inta i b les o ng |
1 1, 6 6 9 |
1 2, 2 7 0 |
|
| ( ) Ta i b le p nt har ho l de ' eq ity, t re lua te d ng erm ane s e rs u no va a |
8 0, 9 8 9 |
7 6, 6 1 2 |
(a) Ex cluding Undated Super Subordinated Notes, remuneration net of tax pay able to holders of Undated Super Subordinated Notes and after div idend distribution assumption

A Solid Financial Structure
Doubtful loans/gross outstandings
| 3 1- De 1 9 c- |
3 1- De 1 8 c- |
||
|---|---|---|---|
| ( ) / ( ) Do b t fu l loa Lo b u ns a ans |
2.2 % |
2.6 % |
|
(a) Impaired loans (stage 3) to customers and credit institutions, not netted of guarantees, including on-balance sheet and off-blance sheet and debt securities measured at amortized costs or at fair value through shareholders' equity; (b) Gross outstanding loans to customers and credit institutions, on-balance sheet and off-blance sheet and including debt securities measured at amortized costs or at fair value through shareholders' equity (excluding insurance)
Coverage ratio
| € bn |
3 1- De 1 9 c- |
3 1- De 1 8 c- |
|---|---|---|
| ( ) A l low for loa los anc e n ses a |
17. 1 |
19. 9 |
| ( ) Do b fu l loa b t u ns |
23. 1 |
26. 2 |
| S tag 3 c t io e ov era g e r a |
74. 0 % |
76. 2% |
(a) Stage 3 provisions; (b) Impaired loans (stage 3) to customers and credit institutions, on-balance sheet and off-balance sheet, netted of guarantees received, including debt securities measured at amortized costs or at fair value through shareholders' equity (excluding insurance)
Liquidity Coverage Ratio and Immediately available liquidity reserve
| € bn |
3 1- Dec -1 9 |
3 1- Dec -1 8 |
|---|---|---|
| L iq i d i Cov Ra io ty t era g e u |
125 % |
132 % |
| ( ) Imm d ia ly i la b le l iq i d i te ty e ava u res erv e a |
309 | 308 |
(a) Liquid market assets or eligible to central banks (counterbalancing capacity) taking into account prudential standards, notably US standards, minus intra-day payment systems needs

Common equity Tier 1 Ratio
Common equity Tier 1 ratio1
(Accounting capital to prudential capital reconciliation)
| bn € |
3 1- De 1 9 c- |
Se 3 0- 1 9 p- |
3 1- De 1 8 c- |
|---|---|---|---|
| Co l i da d Eq i te ty ns o u |
1 1 1. 8 |
1 1 1. 6 |
1 0 5. 7 |
| Un da d s bo d ina d n te te tes up er su r o |
-8. 7 |
-9. 7 |
-8. 2 |
| d iv i de d 2 0 1 8 n |
-3. 8 |
||
| 2 0 1 9 p j t o f d iv i de d d is tr i bu t ion ro ec n |
2 -3. 9 |
-3. 0 |
|
| 3 Re la d j i tor tm ts ty g u y a us en on eq u |
-2. 0 |
-2. 1 |
-1. 2 |
| Re la d j ino i in tor tm ts ty ter ts g a us en on m r es u y |
-2. 6 |
-2. 6 |
-2. 5 |
| Go dw i l l a d in tan i b le ts o n g as se |
-1 1. 4 |
3 -1 1. |
2. 2 -1 |
| De fer d la d los for ds tax ts te to tax re as se re s c arr y wa r |
-0. 4 |
-0. 4 |
-0. 6 |
| O he la d j t tor tm ts r re g u y a us en |
-1. 0 |
-0. 8 |
-0. 6 |
| 4 du ion f b le i De t Irre ts tm ts c o vo ca p ay me n co mm en |
-0. 6 |
-0. 6 |
-0. 5 |
| Co Eq i T ier On i l ty ta mm on u e c ap |
8 1. 2 |
8 1. 1 |
7 6. 1 |
| R is k-w ig h d a te ts e ss e |
6 6 9 |
6 7 7 |
6 4 7 |
| Co i ier io Eq ty T 1 Ra t mm on u |
1 2. 1 % |
1 2. 0 % |
1 1. 8 % |
1. CRD4; 2. Subject to the approval of the Annual General Meeting on 19 May 2020; 3. Including Prudent Valuation Adjustment; 4. New SSM general requirement

Medium/Long Term Wholesale Funding 2019 MLT funding programme : €41.4bn issued
Capital Instruments: €3.3bn
- • AT1: \$1.5bn (€1.3bn equiv.), issued on 18.03.19, Perp Non Call 5, 6.625% coupon
- • AT1: AUD 300m (€185m equiv.), issued on 03.07.19, Perp Non Call 5.5, 4.5% s.a. coupon
- • Tier 2 : €1.8bn equiv., issued under various formats, average maturity of 11 years
Senior Debt: €38.1bn
- • Non Preferred Senior (NPS): €16.2bn; average maturity of 6.5 years
- • Structured products (Preferred Senior Debt): €15.8bn; average maturity of 2.1 years
- • Secured funding: €5.1bn; average maturity of 2.7 years
- • Local wholesale funding: €1bn; average maturity of 5.9 years
Wholesale
MLT funding outstanding breakdown as at 31.12.19 (€175bn):

1. Debt qualified prudentially as Tier 1 booked as subordinated debt or as equity

Medium/Long Term Wholesale Funding 2020 Programme
2020 MLT wholesale funding programme1: €35bn
2020 MLT regulatory issuance plan: €17bn
- • Out of which capital instruments: €4bn
- • Tier 2: €1bn issued on 08.01.20, 12NC72, at mid-swap+120 bp
- • Out of which Non Preferred Senior debt: €13bn
- • \$2bn (€1.8bn), issued on 06.01.20, 11NC10, US Treasuries+125 bp
- • £850m (€1bn) 7.9Y issued on 07.01.20, UK Treasuries+130 bp
- • AUD 300m (€185m), issued on 10.01.20, 7.5Y fixed and floating rate notes dual tranche, 2.50% s.a. coupon / 3mBBSW +135 bp
Other senior debt: €18bn
- • Structured products (Preferred Senior): ~€15bn
- • Secured funding and local wholesale funding: ~€3bn
Over 25% of the regulatory issuance plan realised as of end of January 2020
1. Subject to market conditions, indicative amounts; 2. 12-year maturity, callable on year 7 only

TLAC Ratio above the requirement, 2020 target of 21% already reached in 2019 without the senior preferred allowance

1. In accordance with Regulation (EU) No. 2019/876,article 72ter paragraphs 3 and 4, some preferred senior debt instruments (amounting to EUR 18,294 million as at 31 December 2019) are eligible within the limit of 2.5% of risk-weighted assets. 2. TLAC ratio reaches 21.5% of RWA and 7.3% of leverage ratio exposure, without the above Senior Preferred allowance. Should BNP Paribas use this option, the TLAC ratio would reach 24.0% of RWA. 3. Principal amount outstanding and other regulatory adjustments, including amortised portion of Tier 2 instruments with residual maturity over 1 year ;

Variation in the Cost of Risk by Business Unit (1/3)
Cost of risk/Customer loans at the beginning of the period (in bp)



* Excluding booking of the stage 1 provisions on the portfolio of non-doubtful loans of Raiffeisen Bank Polska

Variation in the Cost of Risk by Business Unit (2/3)
Cost of risk/Customer loans at the beginning of the period (in bp)


Variation in the Cost of Risk by Business Unit (3/3)
Cost of risk/Customer loans at the beginning of the period (in bp)




•Cost of risk: €113m
•
+€2m vs. 3Q19
+€36m vs. 4Q18
• Moderate increase in the cost of risk in Turkey

- +€41m vs. 3Q19
- +€62m vs. 4Q18
- Increase in the cost of risk this quarter (two specific files)

58
Variation in the Cost of Risk by Business Unit (1/2)
Cost of risk/Customer loans at the beginning of the period (in annualised bp)
| 2 0 1 6 |
2 0 1 7 |
1 Q 1 8 |
2 Q 1 8 |
3 Q 1 8 |
4 Q 1 8 |
2 0 1 8 |
1 Q 1 9 |
2 Q 1 9 |
3 Q 1 9 |
4 Q 1 9 |
2 0 1 9 |
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 Do ic Ma ke t ts me s r |
||||||||||||
| ( ) Loa d ing f he beg f he € bn ts tan t t ter n o u s a s o . o q uar |
344 .4 |
362 .3 |
397 .2 |
398 .4 |
404 .1 |
405 .7 |
401 .3 |
411 .0 |
412 .6 |
416 .4 |
416 .1 |
414 .0 |
| ( ) Co t o f r is k €m s |
1, 515 |
1, 356 |
270 | 204 | 251 | 322 | 1, 046 |
307 | 214 | 245 | 254 | 1, 021 |
| ( ) Co f r is k in a l ise d bp t o s nnu a |
44 | 37 | 27 | 20 | 25 | 32 | 26 | 30 | 21 | 24 | 24 | 25 |
| 1 F R B |
||||||||||||
| d ing f he beg f he ( bn ) Loa ts tan t t ter € n o u s a s o . o q uar |
144 .3 |
155 .9 |
187 .5 |
185 .4 |
184 .2 |
183 .9 |
185 .2 |
189 .2 |
189 .8 |
191 .2 |
191 .4 |
190 .4 |
| ( ) Co f r is k €m t o s |
342 | 331 | 59 | 54 | 90 | 85 | 288 | 72 | 83 | 75 | 98 | 329 |
| ( ) Co f r is k in a l ise d bp t o s nnu a |
24 | 21 | 13 | 12 | 20 | 19 | 16 | 15 | 17 | 16 | 21 | 17 |
| 1 B N L bc |
||||||||||||
| ( ) Loa ts tan d ing f t he beg f t he ter € bn n o u s a s o . o q uar |
77. 4 |
78. 3 |
78. 1 |
77. 6 |
78. 8 |
79. 7 |
78. 6 |
78. 0 |
77. 6 |
77. 1 |
75. 9 |
77. 2 |
| ( ) Co f r is k €m t o s |
959 | 871 | 169 | 127 | 131 | 164 | 592 | 165 | 107 | 109 | 109 | 490 |
| ( ) Co f r is k in a l ise d bp t o s nnu a |
124 | 111 | 87 | 66 | 67 | 82 | 75 | 85 | 55 | 56 | 57 | 64 |
| 1 B R B |
||||||||||||
| ( ) Loa ts tan d ing f t he beg f t he ter € bn n o u s a s o . o q uar |
96. 4 |
100 .4 |
102 .0 |
104 .3 |
109 .4 |
109 .9 |
106 .4 |
111 .0 |
111 .9 |
114 .5 |
114 .6 |
113 .0 |
| ( ) Co f r is k €m t o s |
98 | 65 | 6 | -2 | -4 | 43 | 43 | 34 | -3 | 20 | 5 | 55 |
| ( ) Co f r is k in a l ise d bp t o s nnu a |
10 | 6 | 2 | -1 | -1 | 16 | 4 | 12 | -1 | 7 | 2 | 5 |
1. With Private Banking at 100%

Variation in the Cost of Risk by Business Unit (2/2)
Cost of risk/Customer loans at the beginning of the period (in annualised bp)
| 2 0 1 6 |
2 0 1 7 |
Q 1 1 8 |
Q 2 1 8 |
Q 3 1 8 |
Q 4 1 8 |
2 0 1 8 |
Q 1 1 9 |
Q 2 1 9 |
Q 3 1 9 |
Q 4 1 9 |
2 0 1 9 |
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 Ba We st nc |
||||||||||||
| ( ) Loa d ing f t he beg f t he € bn uts tan ter n o s a s o . o q uar |
60. 3 |
64. 9 |
51. 1 |
49. 4 |
52. 1 |
52. 8 |
51. 3 |
53. 7 |
54. 5 |
54. 7 |
57. 5 |
55. 1 |
| ( ) Co st o f r is k €m |
85 | 111 | 12 | 0 | 35 | 22 | 70 | 18 | 2 | 43 | 84 | 148 |
| ( ) Co f r is k in a l ise d bp st o nnu a |
14 | 17 | 10 | 0 | 27 | 17 | 14 | 14 | 2 | 32 | 58 | 27 |
| 1 Eu Me d iter rop e- ran ean |
||||||||||||
| d ing f t he beg f t he ( bn ) Loa uts tan ter € n o s a s o . o q uar |
39. 1 |
38. 2 |
38. 2 |
38. 2 |
39. 0 |
35. 7 |
37. 7 |
40. 6 |
40. 7 |
40. 4 |
41. 1 |
40. 7 |
| ( ) Co st o f r is k €m |
437 | 259 | 70 | 55 | 105 | 78 | 308 | 77 | 97 | 112 | 113 | 399 |
| ( ) Co f r is k in a l ise d bp st o nnu a |
112 | 68 | 73 | 58 | 108 | 87 | 82 | 75 | 96 | 110 | 110 | 98 |
| l ina Pe F rso na nce |
||||||||||||
| ( ) Loa d ing f t he beg f t he € bn uts tan ter n o s a s o . o q uar |
61. 4 |
68. 7 |
80. 6 |
82. 9 |
85. 9 |
87. 8 |
84. 3 |
90. 9 |
93. 7 |
94. 7 |
94. 7 |
93. 5 |
| ( ) Co f r is k st o €m |
979 | 1, 009 |
276 | 265 | 345 | 299 | 1, 186 |
329 | 289 | 366 | 370 | 1, 354 |
| ( ) Co st o f r is k in a l ise d bp nnu a |
159 | 147 | 137 | 128 | 161 | 136 | 141 | 145 | 123 | 154 | 156 | 145 |
| C I B - Co Ba k ing te rp ora n |
||||||||||||
| d ing f t he beg f t he ( bn ) Loa uts tan ter € n o s a s o . o q uar |
118 .7 |
123 .5 |
131 .1 |
127 .0 |
139 .3 |
135 .5 |
132 .6 |
138 .0 |
146 .0 |
150 .2 |
148 .0 |
145 .6 |
| ( ) Co f r is k €m st o |
292 | 70 | -1 | -13 | -46 | 91 | 31 | 35 | 21 | 88 | 80 | 223 |
| ( ) Co f r is k in a l ise d bp st o nnu a |
25 | 6 | 0 | -4 | -13 | 27 | 2 | 10 | 6 | 23 | 22 | 15 |
| 2 Gro up |
||||||||||||
| ( ) Loa uts tan d ing f t he beg f t he ter € bn n o s a s o . o q uar |
709 .8 |
738 .6 |
776 .9 |
780 .8 |
804 .2 |
791 .7 |
788 .4 |
807 .9 |
826 .3 |
836 .4 |
837 .8 |
827 .1 |
| ( ) Co f r is k €m st o |
3, 262 |
2, 907 |
615 | 567 | 686 | 896 | 2, 764 |
769 | 621 | 847 | 966 | 3, 203 |
| Co ( ) st o f r is k in a l ise d bp nnu a |
46 | 39 | 32 | 29 | 34 | 45 | 35 | 38 | 30 | 41 | 46 | 39 |
1. With Private Banking at 100%; 2. Including cost of risk of market activities, International Financial Services and Corporate Centre

Basel 3 Risk-Weighted Assets1
Risk-Weighted Assets1: €669bn as at 31.12.19 (€647bn as at 31.12.18)
• Increase in risk-weighted assets related to credit risk net of the impact of securitisations
| € b n |
3 1. 1 2. 1 9 |
3 0. 0 9. 1 9 |
3 1. 1 2. 1 8 |
|---|---|---|---|
| C d i R i k t r e s |
5 2 4 |
5 2 7 |
5 0 4 |
| O i l R i k t p e r a o n a s |
6 9 |
0 7 |
3 7 |
| C R i k t t o u n e r p a r y s |
3 0 |
3 4 |
2 7 |
| / M k F i h R i k t a r e o r e g n e c a n g e s x |
1 9 |
2 0 |
2 0 |
| S i i i i i i h b k i b k t t t t e c r s a o n p o s o n s n e a n n g o o u |
1 1 |
1 0 |
7 |
| 2 O h t e r s |
1 6 |
1 6 |
1 7 |
| 1 T l R W A t o a |
6 6 9 |
6 7 7 |
6 4 7 |
1. CRD4; 2. Including the DTAs and significant investments in entities in the financial sector subject to 250% weighting

Basel 31 Risk-Weighted Assets by Business
Basel 3 risk-weighted assets1 by business as at 31.12.2019


2019 Full Year Results | 105
Breakdown of Commitments by Industry (Corporate Asset Class)

Total gross commitments on and off-balance sheet, unweighted (corporate asset class) = €697bn as at 31.12.2019

Breakdown of Commitments by Region

Total gross commitments on and off balance sheet, unweighted = €1,581bn as at 31.12.2019
