AI Terminal

MODULE: AI_ANALYST
Interactive Q&A, Risk Assessment, Summarization
MODULE: DATA_EXTRACT
Excel Export, XBRL Parsing, Table Digitization
MODULE: PEER_COMP
Sector Benchmarking, Sentiment Analysis
SYSTEM ACCESS LOCKED
Authenticate / Register Log In

BANK OF HAWAII CORP

Quarterly Report Apr 23, 2024

Preview not available for this file type.

Download Source File

Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the quarterly period ended March 31, 2024

or

☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the transition period from to

Commission File Number: 1-6887

BANK OF HAWAII CORPORATION

(Exact name of registrant as specified in its charter)

Delaware 99-0148992
(State of incorporation) (I.R.S. Employer Identification No.)
130 Merchant Street Honolulu Hawaii 96813
(Address of principal executive offices) (City) (State) (Zip Code)

1- 888 - 643-3888

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class Trading Symbol Name of each exchange on which registered
Common Stock, par value $0.01 per share BOH New York Stock Exchange
Depository Shares, Each Representing 1/40 th Interest in a Share of 4.375% Fixed Rate Non-Cumulative Preferred Stock, Series A BOH.PRA New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer Accelerated filer
Non-accelerated filer Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

As of April 16, 2024, there were 39,695,792 shares of common stock outstanding.

Table of Contents

Bank of Hawai‘i Corporation

Form 10-Q

Ind ex

Page
Part I - Financial Information
Item 1. Financial Statements (Unaudited)
Consolidated Statements of Income – Three months ended March 31, 2024, and March 31, 2023 2
Consolidated Statements of Comprehensive Income – Three months ended March 31, 2024, and March 31, 2023 3
Consolidated Statements of Condition – March 31, 2024, and December 31, 2023 4
Consolidated Statements of Shareholders’ Equity – Three months ended March 31, 2024, and March 31, 20 23 5
Consolidated Statements of Cash Flows – Three months ended March 31, 2024, and March 31, 2023 6
Notes to Consolidated Financial Statements 7
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations 39
Item 3. Quantitative and Qualitative Disclosures About Market Risk 58
Item 4. Controls and Procedures 58
Part II - Other Information 59
Item 1. Legal Proceedings 59
Item 1A. Risk Factors 59
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds 60
Item 5. Other Information 60
Item 6. Exhibits 61
Signatures 62

1

Table of Contents

Bank of Hawai‘i Corporation and Subsidiaries

Consolidated Statements of Income (Unaudited)

Three Months Ended
March 31,
(dollars in thousands, except per share amounts) 2024 2023
Interest Income
Interest and Fees on Loans and Leases $ 159,336 $ 136,501
Income on Investment Securities
Available-for-Sale 21,757 23,893
Held-to-Maturity 22,136 23,948
Deposits 30 27
Funds Sold 6,127 3,366
Other 970 597
Total Interest Income 210,356 188,332
Interest Expense
Deposits 89,056 37,794
Securities Sold Under Agreements to Repurchase 1,443 5,377
Funds Purchased 704
Short-Term Borrowings 3,203
Other Debt 5,919 5,299
Total Interest Expense 96,418 52,377
Net Interest Income 113,938 135,955
Provision for Credit Losses 2,000 2,000
Net Interest Income After Provision for Credit Losses 111,938 133,955
Noninterest Income
Trust and Asset Management 11,189 10,690
Mortgage Banking 951 1,004
Service Charges on Deposit Accounts 7,947 7,737
Fees, Exchange, and Other Service Charges 14,123 13,808
Investment Securities Losses, Net ( 1,497 ) ( 1,792 )
Annuity and Insurance 1,046 1,271
Bank-Owned Life Insurance 3,356 2,842
Other 5,170 5,177
Total Noninterest Income 42,285 40,737
Noninterest Expense
Salaries and Benefits 58,215 65,088
Net Occupancy 10,456 9,872
Net Equipment 10,103 10,375
Data Processing 4,770 4,583
Professional Fees 4,677 3,883
FDIC Insurance 3,614 3,234
Other 14,024 14,884
Total Noninterest Expense 105,859 111,919
Income Before Provision for Income Taxes 48,364 62,773
Provision for Income Taxes 11,973 15,931
Net Income $ 36,391 $ 46,842
Preferred Stock Dividends 1,969 1,969
Net Income Available to Common Shareholders $ 34,422 $ 44,873
Basic Earnings Per Common Share $ 0.87 $ 1.14
Diluted Earnings Per Common Share $ 0.87 $ 1.14
Dividends Declared Per Common Share $ 0.70 $ 0.70
Basic Weighted Average Common Shares 39,350,390 39,276,833
Diluted Weighted Average Common Shares 39,626,463 39,465,889

The accompanying notes are an integral part of the Consolidated Financial Statements (Unaudited).

2

Table of Contents

Bank of Hawai‘i Corporation and Subsidiaries

Consolidated Statements of Com prehensive Income (Unaudited)

Three Months Ended
March 31,
(dollars in thousands) 2024 2023
Net Income $ 36,391 $ 46,842
Other Comprehensive Income , Net of Tax:
Net Unrealized Gains on Investment Securities 12,938 29,276
Defined Benefit Plans 169 84
Total Other Comprehensive Income 13,107 29,360
Comprehensive Income $ 49,498 $ 76,202

The accompanying notes are an integral part of the Consolidated Financial Statements (Unaudited).

3

Table of Contents

Bank of Hawai‘i Corporation and Subsidiaries

Consolidated Statements of Condition (Unaudited)

(dollars in thousands) March 31, 2024
Assets
Interest-Bearing Deposits in Other Banks $ 2,742 $ 2,761
Funds Sold 673,489 690,112
Investment Securities
Available-for-Sale 2,352,051 2,408,933
Held-to-Maturity (Fair Value of $ 4,104,622 and $ 4,253,637 ) 4,913,457 4,997,335
Loans Held for Sale 2,182 3,124
Loans and Leases 13,853,837 13,965,026
Allowance for Credit Losses ( 147,664 ) ( 146,403 )
Net Loans and Leases 13,706,173 13,818,623
Total Earning Assets 21,650,094 21,920,888
Cash and Due From Banks 215,290 308,071
Premises and Equipment, Net 192,486 194,855
Operating Lease Right-of-Use Assets 85,501 86,110
Accrued Interest Receivable 67,887 66,525
Foreclosed Real Estate 2,672 2,098
Mortgage Servicing Rights 20,422 20,880
Goodwill 31,517 31,517
Bank-Owned Life Insurance 468,206 462,894
Other Assets 686,785 639,458
Total Assets $ 23,420,860 $ 23,733,296
Liabilities
Deposits
Noninterest-Bearing Demand $ 5,542,930 $ 6,058,554
Interest-Bearing Demand 3,823,224 3,749,717
Savings 8,231,245 8,189,472
Time 3,079,187 3,057,302
Total Deposits 20,676,586 21,055,045
Securities Sold Under Agreements to Repurchase 150,490 150,490
Other Debt 560,163 560,190
Operating Lease Liabilities 94,104 94,693
Retirement Benefits Payable 23,365 23,673
Accrued Interest Payable 37,081 41,023
Taxes Payable 7,378 7,636
Other Liabilities 435,716 386,304
Total Liabilities 21,984,883 22,319,054
Commitments and Contingencies (Note 12)
Shareholders’ Equity
Preferred Stock ($ .01 par value; authorized 180,000 shares; issued and outstanding: March 31, 2024 and December 31, 2023 - 180,000 ) 180,000 180,000
Common Stock ($ .01 par value; authorized 500,000,000 shares; issued / outstanding: March 31, 2024 - 58,753,708 / 39,720,724 and December 31, 2023 - 58,755,465 / 39,753,138 ) 584 583
Capital Surplus 640,663 636,422
Accumulated Other Comprehensive Loss ( 383,581 ) ( 396,688 )
Retained Earnings 2,114,729 2,107,569
Treasury Stock, at Cost (Shares: March 31, 2024 - 19,032,984 and December 31, 2023 - 19,002,327 ) ( 1,116,418 ) ( 1,113,644 )
Total Shareholders’ Equity 1,435,977 1,414,242
Total Liabilities and Shareholders’ Equity $ 23,420,860 $ 23,733,296

The accompanying notes are an integral part of the Consolidated Financial Statements (Unaudited).

4

Table of Contents

Bank of Hawai‘i Corporation and Subsidiaries

Consolidated Statements of Sha reholders’ Equity (Unaudited)

(dollars in thousands) — Balance as of December 31, 2023 180,000 Preferred Stock — $ 180,000 39,753,138 $ 583 Capital Surplus — $ 636,422 Accum. Other Comprehensive Income (Loss) — $ ( 396,688 ) Retained Earnings — $ 2,107,569 $ ( 1,113,644 ) Total — $ 1,414,242
Net Income 36,391 36,391
Other Comprehensive Income 13,107 13,107
Share-Based Compensation 4,030 4,030
Common Stock Issued under Purchase and Equity Compensation Plans 21,332 1 211 794 546 1,552
Common Stock Repurchased ( 53,746 ) ( 3,320 ) ( 3,320 )
Cash Dividends Declared Common Stock ($ 0.70 per share) ( 28,056 ) ( 28,056 )
Cash Dividends Declared Preferred Stock ( 1,969 ) ( 1,969 )
Balance as of March 31, 2024 180,000 $ 180,000 39,720,724 $ 584 $ 640,663 $ ( 383,581 ) $ 2,114,729 $ ( 1,116,418 ) $ 1,435,977
Balance as of December 31, 2022 180,000 $ 180,000 39,835,750 $ 582 $ 620,578 $ ( 434,658 ) $ 2,055,912 $ ( 1,105,419 ) $ 1,316,995
Net Income 46,842 46,842
Other Comprehensive Income 29,360 29,360
Share-Based Compensation 3,371 3,371
Common Stock Issued under Purchase and Equity Compensation Plans 13,164 1 177 1,587 ( 197 ) 1,568
Common Stock Repurchased ( 202,408 ) ( 13,793 ) ( 13,793 )
Cash Dividends Declared Common Stock ($ 0.70 per share) ( 27,944 ) ( 27,944 )
Cash Dividends Declared Preferred Stock ( 1,969 ) ( 1,969 )
Balance as of March 31, 2023 180,000 $ 180,000 39,646,506 $ 583 $ 624,126 $ ( 405,298 ) $ 2,074,428 $ ( 1,119,409 ) $ 1,354,430

The accompanying notes are an integral part of the Consolidated Financial Statements (Unaudited).

5

Table of Contents

Bank of Hawai‘i Corporation and Subsidiaries

Consolidated Statements o f Cash Flows (Unaudited)

Three Months Ended
March 31,
(dollars in thousands) 2024 2023
Operating Activities
Net Income $ 36,391 $ 46,842
Adjustments to Reconcile Net Income to Net Cash Provided by Operating Activities:
Provision for Credit Losses 2,000 2,000
Depreciation and Amortization 5,230 5,885
Amortization of Deferred Loan and Lease (Fees) Costs, Net 48 323
Amortization and Accretion of Premiums/Discounts on Investment Securities, Net 3,071 3,390
Amortization of Operating Lease Right-of-Use Assets 3,019 2,908
Share-Based Compensation 4,030 3,371
Benefit Plan Contributions ( 571 ) ( 419 )
Deferred Income Taxes 2,468 5,708
Net Gains on Sales of Loans and Leases ( 537 ) ( 676 )
Net Losses on Sales of Investment Securities 1,497 1,792
Proceeds from Sales of Loans Held for Sale 11,836 7,299
Originations of Loans Held for Sale ( 10,800 ) ( 8,384 )
Net Tax Benefits (Deficiency) from Share-Based Compensation ( 844 ) ( 418 )
Net Change in Other Assets and Other Liabilities ( 3 ) ( 100,580 )
Net Cash Provided by (Used in) Operating Activities 56,835 ( 30,959 )
Investing Activities
Investment Securities Available-for-Sale:
Proceeds from Prepayments and Maturities 49,482 59,837
Purchases ( 706 )
Investment Securities Held-to-Maturity:
Proceeds from Prepayments and Maturities 88,021 105,876
Net Change in Loans and Leases 110,211 ( 180,606 )
Purchases of Premises and Equipment ( 2,860 ) ( 2,240 )
Net Cash Provided by (Used in) Investing Activities 244,148 ( 17,133 )
Financing Activities
Net Change in Deposits ( 378,458 ) ( 124,396 )
Net Change in Short-Term Borrowings 325,000
Proceeds from Long-Term Debt 100,000
Repayments of Long-Term Debt ( 27 ) ( 25 )
Proceeds from Issuance of Common Stock 1,424 1,437
Repurchase of Common Stock ( 3,320 ) ( 13,793 )
Cash Dividends Paid on Common Stock ( 28,056 ) ( 27,944 )
Cash Dividends Paid on Preferred Stock ( 1,969 ) ( 1,969 )
Net Cash (Used in) Provided by Financing Activities ( 410,406 ) 258,310
Net Change in Cash and Cash Equivalents ( 109,423 ) 210,218
Cash and Cash Equivalents at Beginning of Period 1,000,944 401,767
Cash and Cash Equivalents at End of Period $ 891,521 $ 611,985
Supplemental Information
Cash Paid for Interest $ 100,360 $ 49,014
Cash Paid for Income Taxes 2,486 92
Non-Cash Investing and Financing Activities:
Transfer from Loans to Foreclosed Real Estate 574

The accompanying notes are an integral part of the Consolidated Financial Statements (Unaudited).

6

Table of Contents

Bank of Hawai‘i Corporation and Subsidiaries

Notes to Consolidated Financial Statements

(Unaudited)

Note 1. Summary of Significant Accounting Policies

Basis of Presentation

Bank of Hawaii Corporation (the “Parent”) is a Delaware corporation and a bank holding company headquartered in Honolulu, Hawaii. Bank of Hawai‘i Corporation is a trade name of Bank of Hawaii Corporation, and along with its subsidiaries (collectively, the “Company”), provides a broad range of financial products and services to businesses, consumers and governments in Hawaii and the West Pacific. The majority of the Company’s operations consist of customary commercial and consumer banking services including, but not limited to, lending, leasing, deposit services, trust and investment activities, brokerage services, and trade financing. The accompanying consolidated financial statements include the accounts of the Parent and its subsidiaries. The Parent’s principal operating subsidiary is Bank of Hawaii (the “Bank”), doing business as Bank of Hawai‘i.

The consolidated financial statements in this report have not been audited by an independent registered public accounting firm, but, in the opinion of management, reflect all adjustments necessary for a fair presentation of the results for the interim periods. All such adjustments are of a normal recurring nature. Intercompany accounts and transactions have been eliminated in consolidation. Certain prior period information has been reclassified to conform to the current period presentation. Operating results for the interim periods disclosed herein are not necessarily indicative of the results that may be expected for the full fiscal year or any future period.

The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and accompanying notes required by GAAP for complete financial statements and should be read in conjunction with the audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023 . Significant changes to accounting policies from those disclosed in our audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K are presented below.

Recently Issued Disclosure Rules

In March 2024, the U.S. Securities and Exchange Commission ("SEC") adopted the final rule under SEC Release No. 33-11275, “The Enhancement and Standardization of Climate-Related Disclosures for Investors”. This rule will require registrants to disclose certain climate-related information in registration statements and annual reports. The disclosure requirements will apply to the Company's fiscal year beginning January 1, 2025. The Company is currently evaluating the final rule to determine its impact on the Company's disclosures.

Note 2. Cash and Cash Equivalents

The following table provides a reconciliation of cash and cash equivalents reported within the c onsolidated statement of condition:

(dollars in thousands) March 31, 2024
Interest-Bearing Deposits in Other Banks $ 2,742
Funds Sold 673,489
Cash and Due From Banks 215,290
Total Cash and Cash Equivalents $ 891,521

7

Table of Contents

Note 3. Investment Securities

The amortized cost, gross unrealized gains and losses, and fair value of the Company’s investment securities as of March 31, 2024, and December 31, 2023, were as follows:

(dollars in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value
March 31, 2024
Available-for-Sale:
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 217,711 $ 267 $ ( 11,666 ) $ 206,312
Debt Securities Issued by States and Political Subdivisions 73,337 ( 9,886 ) 63,451
Debt Securities Issued by U.S. Government-Sponsored Enterprises 1,506 ( 81 ) 1,425
Debt Securities Issued by Corporations 705,308 244 ( 44,406 ) 661,146
Mortgage-Backed Securities:
Residential - Government Agencies 691,565 119 ( 89,408 ) 602,276
Residential - U.S. Government-Sponsored Enterprises 797,610 5 ( 113,042 ) 684,573
Commercial - Government Agencies or Sponsored Agencies 155,691 ( 22,823 ) 132,868
Total Mortgage-Backed Securities 1,644,866 124 ( 225,273 ) 1,419,717
Total $ 2,642,728 $ 635 $ ( 291,312 ) $ 2,352,051
Held-to-Maturity:
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 131,773 $ — $ ( 16,655 ) $ 115,118
Debt Securities Issued by Corporations 11,176 ( 2,126 ) 9,050
Mortgage-Backed Securities:
Residential - Government Agencies 1,639,458 15 ( 283,447 ) 1,356,026
Residential - U.S. Government-Sponsored Enterprises 2,697,411 10 ( 412,329 ) 2,285,092
Commercial - Government Agencies or Sponsored Agencies 433,639 ( 94,303 ) 339,336
Total Mortgage-Backed Securities 4,770,508 25 ( 790,079 ) 3,980,454
Total $ 4,913,457 $ 25 $ ( 808,860 ) $ 4,104,622
December 31, 2023
Available-for-Sale:
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 223,308 $ 361 $ ( 11,096 ) $ 212,573
Debt Securities Issued by States and Political Subdivisions 73,417 ( 9,611 ) 63,806
Debt Securities Issued by U.S. Government-Sponsored Enterprises 1,556 ( 80 ) 1,476
Debt Securities Issued by Corporations 706,002 142 ( 48,443 ) 657,701
Mortgage-Backed Securities:
Residential - Government Agencies 713,918 194 ( 84,785 ) 629,327
Residential - U.S. Government-Sponsored Enterprises 818,296 7 ( 109,176 ) 709,127
Commercial - Government Agencies or Sponsored Agencies 157,515 ( 22,592 ) 134,923
Total Mortgage-Backed Securities 1,689,729 201 ( 216,553 ) 1,473,377
Total $ 2,694,012 $ 704 $ ( 285,783 ) $ 2,408,933
Held-to-Maturity:
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 131,742 $ — $ ( 15,211 ) $ 116,531
Debt Securities Issued by Corporations 11,483 ( 1,998 ) 9,485
Mortgage-Backed Securities:
Residential - Government Agencies 1,674,076 20 ( 265,493 ) 1,408,603
Residential - U.S. Government-Sponsored Enterprises 2,744,094 9 ( 369,965 ) 2,374,138
Commercial - Government Agencies or Sponsored Agencies 435,940 ( 91,060 ) 344,880
Total Mortgage-Backed Securities 4,854,110 29 ( 726,518 ) 4,127,621
Total $ 4,997,335 $ 29 $ ( 743,727 ) $ 4,253,637

The Company elected to exclude accrued interest receivable (“AIR”) from the amortized cost basis of debt securities disclosed throughout this footnote. For available-for-sale (“AFS”) debt securities, AIR totaled $ 9.1 million and $ 9.0 million as of March 31, 2024, and December 31, 2023, respectively. For held-to-maturity (“HTM”) debt securities, AIR totaled $ 9.3 million and $ 8.7 million as of March 31, 2024, and December 31, 2023, respectively. AIR is included in the Accrued Interest Receivable line item on the Company’s consolidated statements of condition.

8

Table of Contents

The table below presents an analysis of the contractual maturities of the Company’s investment securities as of March 31, 2024. Debt securities issued by government agencies (Small Business Administration securities) and mortgage-backed securities are disclosed separately in the table below as these investment securities may prepay prior to their scheduled contractual maturity dates.

(dollars in thousands) Amortized Cost Fair Value
Available-for-Sale:
Due in One Year or Less $ 21,821 $ 21,211
Due After One Year Through Five Years 433,974 403,727
Due After Five Years Through Ten Years 481,799 446,973
Due After Ten Years
937,594 871,911
Debt Securities Issued by Government Agencies 60,268 60,423
Mortgage-Backed Securities:
Residential - Government Agencies 691,565 602,276
Residential - U.S. Government-Sponsored Enterprises 797,610 684,573
Commercial - Government Agencies or Sponsored Agencies 155,691 132,868
Total Mortgage-Backed Securities 1,644,866 1,419,717
Total $ 2,642,728 $ 2,352,051
Held-to-Maturity:
Due in One Year or Less 485 479
Due After One Year Through Five Years 82,273 73,516
Due After Five Year Through Ten Years 60,191 50,173
142,949 124,168
Mortgage-Backed Securities:
Residential - Government Agencies 1,639,458 1,356,026
Residential - U.S. Government-Sponsored Enterprises 2,697,411 2,285,092
Commercial - Government Agencies or Sponsored Agencies 433,639 339,336
Total Mortgage-Backed Securities 4,770,508 3,980,454
Total $ 4,913,457 $ 4,104,622

Investment securities with carrying values of $ 7.0 billion and $ 7.1 billion as of March 31, 2024, and December 31, 2023, respectively, were pledged to secure deposits of governmental entities, securities sold under agreements to repurchase, and FRB discount window borrowing.

The table below presents the losses from the sales of investment securities for the three months ended March 31, 2024, and March 31, 2023:

(dollars in thousands) Three Months Ended March 31, — 2024 2023
Total Losses on Sales of Investment Securities $ ( 1,497 ) $ ( 1,792 )

The losses on sales of investment securities during the three months ended March 31, 2024, and March 31, 2023, were due to fees paid to the counterparties of the Company’s prior Visa Class B share sale transactions, which are expensed as incurred. These losses were not the result of the Company selling its investment securities.

9

Table of Contents

The following table summarizes the Company’s AFS debt securities in an unrealized loss position for which an allowance for credit losses was not deemed necessary, aggregated by major security type and length of time in a continuous unrealized loss position:

(dollars in thousands) Less Than 12 Months — Fair Value Gross Unrealized Losses 12 Months or Longer — Fair Value Gross Unrealized Losses Total — Fair Value Gross Unrealized Losses
March 31, 2024
Available-for-Sale:
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 11,302 $ ( 65 ) $ 154,379 $ ( 11,601 ) $ 165,681 $ ( 11,666 )
Debt Securities Issued by States and Political Subdivisions 63,451 ( 9,886 ) 63,451 ( 9,886 )
Debt Securities Issued by U.S. Government- Sponsored Enterprises 1,425 ( 81 ) 1,425 ( 81 )
Debt Securities Issued by Corporations 197,573 ( 2,427 ) 413,329 ( 41,979 ) 610,902 ( 44,406 )
Mortgage-Backed Securities:
Residential - Government Agencies 3,611 ( 2 ) 594,450 ( 89,406 ) 598,061 ( 89,408 )
Residential - U.S. Government-Sponsored Enterprises 684,250 ( 113,042 ) 684,250 ( 113,042 )
Commercial - Government Agencies or Sponsored Agencies 132,868 ( 22,823 ) 132,868 ( 22,823 )
Total Mortgage-Backed Securities 3,611 ( 2 ) 1,411,568 ( 225,271 ) 1,415,179 ( 225,273 )
Total $ 212,486 $ ( 2,494 ) $ 2,044,152 $ ( 288,818 ) $ 2,256,638 $ ( 291,312 )
December 31, 2023
Available-for-Sale:
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 7,171 $ ( 16 ) $ 155,341 $ ( 11,080 ) $ 162,512 $ ( 11,096 )
Debt Securities Issued by States and Political Subdivisions 237 ( 2 ) 63,509 ( 9,609 ) 63,746 ( 9,611 )
Debt Securities Issued by U.S. Government- Sponsored Enterprises 1,476 ( 80 ) 1,476 ( 80 )
Debt Securities Issued by Corporations 220,987 ( 4,013 ) 411,573 ( 44,430 ) 632,560 ( 48,443 )
Mortgage-Backed Securities:
Residential - Government Agencies 9,628 ( 13 ) 613,926 ( 84,772 ) 623,554 ( 84,785 )
Residential - U.S. Government-Sponsored Enterprises 708,797 ( 109,176 ) 708,797 ( 109,176 )
Commercial - Government Agencies or Sponsored Agencies 134,923 ( 22,592 ) 134,923 ( 22,592 )
Total Mortgage-Backed Securities 9,628 ( 13 ) 1,457,646 ( 216,540 ) 1,467,274 ( 216,553 )
Total $ 238,023 $ ( 4,044 ) $ 2,089,545 $ ( 281,739 ) $ 2,327,568 $ ( 285,783 )

The Company does not believe the AFS debt securities that were in an unrealized loss position as of March 31, 2024 , which were comprised of 388 individual securities, represent a credit loss impairment. As of March 31, 2024, and December 31, 2023, the gross unrealized loss positions were primarily related to mortgage-backed securities issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government, are widely recognized as “risk free,” and have a long history of zero credit loss. Total gross unrealized losses were attributable to changes in interest rates, relative to when the investment securities were purchased, and not due to the credit quality of the investment securities. The Company does not intend to sell the investment securities that were in an unrealized loss position and it is not more likely than not that the Company will be required to sell the investment securities before recovery of their amortized cost basis, which may be at maturity.

Substantially all of the Company’s HTM debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government, are widely recognized as “risk free,” and have a long history of zero credit loss. Therefore, an allowance for credit losses for these securities was not deemed necessary as of March 31, 2024.

10

Table of Contents

Interest income from taxable and non-taxable investment securities for the three months ended March 31, 2024, and March 31, 2023, were as follows:

(dollars in thousands) Three Months Ended March 31, — 2024 2023
Taxable $ 43,887 $ 47,757
Non-Taxable 6 84
Total Interest Income from Investment Securities $ 43,893 $ 47,841

As of March 31, 2024, and December 31, 2023, the carrying value of the Company’s Federal Home Loan Bank of Des Moines stock and Federal Reserve Bank stock was as follows:

(dollars in thousands) March 31, 2024 December 31, 2023
Federal Home Loan Bank of Des Moines Stock $ 34,750 $ 34,750
Federal Reserve Bank Stock 27,626 27,522
Total $ 62,376 $ 62,272

These securities can only be redeemed or sold at their par value and only to the respective issuing institution or to another member institution. The Company records these non-marketable equity securities as a component of other assets and periodically evaluates these securities for impairment. Management considers these non-marketable equity securities to be long-term investments. Accordingly, when evaluating these securities for impairment, management considers the ultimate recoverability of the par value rather than recognizing temporary declines in value.

Note 4. Loans and Leases and the Allowance for Credit Losses

Loans and Leases

The Company’s loan and lease portfolio was comprised of the following as of March 31, 2024, and December 31, 2023:

(dollars in thousands) March 31, 2024 December 31, 2023
Commercial
Commercial and Industrial $ 1,669,482 $ 1,652,699
Paycheck Protection Program 10,177 11,369
Commercial Mortgage 3,715,032 3,749,016
Construction 323,069 304,463
Lease Financing 57,817 59,939
Total Commercial 5,775,577 5,777,486
Consumer
Residential Mortgage 4,616,900 4,684,171
Home Equity 2,240,946 2,264,827
Automobile 825,854 837,830
Other 1 394,560 400,712
Total Consumer 8,078,260 8,187,540
Total Loans and Leases $ 13,853,837 $ 13,965,026
  1. Comprised of other revolving credit, installment, and lease financing.

Most of the Company’s lending activity is with customers located in the State of Hawaii. A substantial portion of the Company’s real estate loans are secured by real estate located in the State of Hawaii.

Net gain related to sales of residential mortgage loans, recorded as a component of mortgage banking income were less than $ 0.1 million for the three months ended March 31, 2024, and March 31, 2023, respectively.

The Company elected to exclude AIR from the amortized cost basis of loans disclosed throughout this footnote. As of March 31, 2024, and December 31, 2023 , AIR for loans totaled $ 48.4 million, and is included in the “accrued interest receivable” line item on the Company’s consolidated statements of condition.

11

Table of Contents

Allowance for Credit Losses (the “Allowance”)

The following presents by portfolio segment, the activity in the Allowance for the three months ended March 31, 2024, and March 31, 2023.

(dollars in thousands) Commercial
Three Months Ended March 31, 2024
Allowance for Credit Losses:
Balance at Beginning of Period $ 74,074 $ 72,329 $ 146,403
Loans and Leases Charged-Off ( 360 ) ( 3,395 ) ( 3,755 )
Recoveries on Loans and Leases Previously Charged-Off 116 1,358 1,474
Net Loans and Leases Recovered (Charged-Off) ( 244 ) ( 2,037 ) ( 2,281 )
Provision for Credit Losses 1,257 2,285 3,542
Balance at End of Period $ 75,087 $ 72,577 $ 147,664
Three Months Ended March 31, 2023
Allowance for Credit Losses:
Balance at Beginning of Period $ 63,900 $ 80,539 $ 144,439
Loans and Leases Charged-Off ( 261 ) ( 4,048 ) ( 4,309 )
Recoveries on Loans and Leases Previously Charged-Off 50 1,591 1,641
Net Loans and Leases Recovered (Charged-Off) ( 211 ) ( 2,457 ) ( 2,668 )
Provision for Credit Losses ( 4,918 ) 6,724 1,806
Balance at End of Period $ 58,771 $ 84,806 $ 143,577

Credit Quality Indicators

The Company uses several credit quality indicators to manage credit risk in an ongoing manner. The Company uses an internal credit risk rating system that categorizes loans and leases into pass, special mention, or classified categories. Credit risk ratings are applied individually to those classes of loans and leases that have significant or unique credit characteristics that benefit from a case-by-case evaluation. These are typically loans and leases to businesses or individuals in the classes which comprise the commercial portfolio segment. Groups of loans and leases that are underwritten and structured using standardized criteria and characteristics are typically monitored and risk-rated collectively. These are typically loans and leases to individuals in the classes which comprise the consumer portfolio segment.

The following are the definitions of the Company’s credit quality indicators:

Pass: Loans and leases in all classes within the commercial and consumer portfolio segments that are not adversely rated, are generally contractually current as to principal and interest, and are otherwise in compliance with the contractual terms of the loan or lease agreement. Residential mortgage loans that are past due 90 days or more as to principal or interest may be considered Pass if the current loan-to-value ratio is 60 % or less. Home equity loans that are past due 90 days or more as to principal or interest may be considered Pass if: a) the home equity loan is in first lien position and the current loan-to-value ratio is 60 % or less; or b) the first mortgage is with the Company and the current combined loan-to-value ratio is 60 % or less.
Special Mention: Loans and leases in all classes within the commercial portfolio segment that have potential weaknesses that warrant management’s close attention. If not addressed, these potential weaknesses may result in deterioration of the repayment prospects for the loan or lease. The Special Mention credit quality indicator is not used for the consumer portfolio segment.
Classified: Loans and leases in the classes within the commercial portfolio segment that are inadequately protected by the sound worth and paying capacity of the borrower or applicable collateral, if any. Classified loans and leases are also those in the classes within the consumer portfolio segment that are past due 90 days or more as to principal or interest (excluding residential mortgage and home equity loans which meet the criteria for being considered Pass). Residential mortgage and home equity loans may be current as to principal and interest, but may be considered Classified for a period of generally up to six months following a loan modification. Following a period of demonstrated performance in accordance with the modified contractual terms, the loan may be removed from Classified status.

12

Table of Contents

For Pass rated credits in the commercial portfolio, most risk ratings are certified at a minimum annually. For Special Mention or Classified credits in the commercial portfolio, risk ratings are reviewed for appropriateness on an ongoing basis, monthly, or at a minimum, quarterly. The following presents by credit quality indicator, loan class, and year of origination, the amortized cost basis of the Company’s loans and leases as of March 31, 2024.

(dollars in thousands) 2024 2 2023 2022 2021 2020 Prior Revolving Loans Revolving Loans Converted to Term Loans Total Loans and Leases
March 31, 2024
Commercial
Commercial and Industrial
Pass $ 117,709 $ 324,140 $ 277,302 $ 202,960 $ 142,257 $ 99,409 $ 397,661 $ 360 $ 1,561,798
Special Mention - 58 - - - - 45,184 - 45,242
Classified 13 11,395 6,595 8,791 6,611 8,978 20,048 11 62,442
Total Commercial and Industrial $ 117,722 $ 335,593 $ 283,897 $ 211,751 $ 148,868 $ 108,387 $ 462,893 $ 371 $ 1,669,482
Paycheck Protection Program
Pass $ - $ - $ - $ 1,951 $ 8,226 $ - $ - $ - $ 10,177
Total Paycheck Protection Program $ - $ - $ - $ 1,951 $ 8,226 $ - $ - $ - $ 10,177
Commercial Mortgage
Pass $ 117,064 $ 683,702 $ 1,001,935 $ 661,193 $ 424,648 $ 630,355 $ 41,647 $ - $ 3,560,544
Special Mention - 65,190 1,950 13,684 - 11,066 - - 91,890
Classified 468 5,168 18,746 5,922 18,979 13,315 - - 62,598
Total Commercial Mortgage $ 117,532 $ 754,060 $ 1,022,631 $ 680,799 $ 443,627 $ 654,736 $ 41,647 $ - $ 3,715,032
Construction
Pass $ 43,335 $ 84,894 $ 127,090 $ 30,921 $ - $ 15,915 $ 17,166 $ - $ 319,321
Special Mention - - - - 1,324 - - - 1,324
Classified - - 2,424 - - - - - 2,424
Total Construction $ 43,335 $ 84,894 $ 129,514 $ 30,921 $ 1,324 $ 15,915 $ 17,166 $ - $ 323,069
Lease Financing
Pass $ 3,549 $ 9,292 $ 11,544 $ 12,776 $ 7,710 $ 11,674 $ - $ - $ 56,545
Classified - 574 47 109 87 455 - - 1,272
Total Lease Financing $ 3,549 $ 9,866 $ 11,591 $ 12,885 $ 7,797 $ 12,129 $ - $ - $ 57,817
Total Commercial $ 282,138 $ 1,184,413 $ 1,447,633 $ 938,307 $ 609,842 $ 791,167 $ 521,706 $ 371 $ 5,775,577
Consumer
Residential Mortgage
Pass $ 25,834 $ 289,895 $ 782,706 $ 1,229,968 $ 960,845 $ 1,325,079 $ - $ - $ 4,614,327
Classified - - - 426 448 1,699 - - 2,573
Total Residential Mortgage $ 25,834 $ 289,895 $ 782,706 $ 1,230,394 $ 961,293 $ 1,326,778 $ - $ - $ 4,616,900
Home Equity
Pass $ - $ - $ - $ - $ - $ 42 $ 2,190,048 $ 49,092 $ 2,239,182
Classified - - - - - - 1,060 704 1,764
Total Home Equity $ - $ - $ - $ - $ - $ 42 $ 2,191,108 $ 49,796 $ 2,240,946
Automobile
Pass $ 58,778 $ 240,008 $ 278,365 $ 135,597 $ 56,266 $ 56,324 $ - $ - $ 825,338
Classified - 67 201 83 27 138 - - 516
Total Automobile $ 58,778 $ 240,075 $ 278,566 $ 135,680 $ 56,293 $ 56,462 $ - $ - $ 825,854
Other 1
Pass $ 33,148 $ 93,435 $ 130,583 $ 81,064 $ 10,593 $ 44,101 $ 763 $ - $ 393,687
Classified - 134 288 232 39 180 - - 873
Total Other $ 33,148 $ 93,569 $ 130,871 $ 81,296 $ 10,632 $ 44,281 $ 763 $ - $ 394,560
Total Consumer $ 117,760 $ 623,539 $ 1,192,143 $ 1,447,370 $ 1,028,218 $ 1,427,563 $ 2,191,871 $ 49,796 $ 8,078,260
Total Loans and Leases $ 399,898 $ 1,807,952 $ 2,639,776 $ 2,385,677 $ 1,638,060 $ 2,218,730 $ 2,713,577 $ 50,167 $ 13,853,837
  1. Comprised of other revolving credit, installment, and lease financing.

  2. Loans reported as Classified in the 2024 column represent renewal of loans that originated in an earlier period.

For the three months ended March 31, 2024 , $ 3.4 million of revolving loans were converted to term loans.

13

Table of Contents

The following presents by credit quality indicator, loan class, and year of origination, the amortized cost basis of the Company’s loans and leases as of December 31, 2023.

(dollars in thousands) 2023 2 2022 2021 2020 2019 Prior Revolving Loans Revolving Loans Converted to Term Loans Total Loans and Leases
December 31, 2023
Commercial
Commercial and Industrial
Pass $ 319,451 $ 294,142 $ 229,286 $ 148,575 $ 40,696 $ 77,789 $ 380,524 $ 450 $ 1,490,913
Special Mention 50,792 5,555 - - 657 - 39,278 - 96,282
Classified 11,790 5,846 8,928 6,625 - 9,199 23,103 13 65,504
Total Commercial and Industrial $ 382,033 $ 305,543 $ 238,214 $ 155,200 $ 41,353 $ 86,988 $ 442,905 $ 463 $ 1,652,699
Paycheck Protection Program
Pass $ - $ - $ 2,199 $ 9,170 $ - $ - $ - $ - $ 11,369
Total Paycheck Protection Program $ - $ - $ 2,199 $ 9,170 $ - $ - $ - $ - $ 11,369
Commercial Mortgage
Pass $ 788,558 $ 1,043,472 $ 679,258 $ 432,896 $ 244,767 $ 419,225 $ 41,292 $ - $ 3,649,468
Special Mention 30,356 18,636 - 3,875 - 9,153 - - 62,020
Classified 5,829 155 3,724 13,112 535 14,173 - - 37,528
Total Commercial Mortgage $ 824,743 $ 1,062,263 $ 682,982 $ 449,883 $ 245,302 $ 442,551 $ 41,292 $ - $ 3,749,016
Construction
Pass $ 77,163 $ 149,183 $ 50,996 $ - $ 16,009 $ - $ 9,777 $ - $ 303,128
Special Mention - - - 1,335 - - - - 1,335
Total Construction $ 77,163 $ 149,183 $ 50,996 $ 1,335 $ 16,009 $ - $ 9,777 $ - $ 304,463
Lease Financing
Pass $ 9,867 $ 13,409 $ 13,795 $ 8,493 $ 5,385 $ 7,650 $ - $ - $ 58,599
Classified 600 51 117 94 - 478 - - 1,340
Total Lease Financing $ 10,467 $ 13,460 $ 13,912 $ 8,587 $ 5,385 $ 8,128 $ - $ - $ 59,939
Total Commercial $ 1,294,406 $ 1,530,449 $ 988,303 $ 624,175 $ 308,049 $ 537,667 $ 493,974 $ 463 $ 5,777,486
Consumer
Residential Mortgage
Pass $ 297,532 $ 796,979 $ 1,249,917 $ 977,377 $ 303,098 $ 1,057,267 $ - $ - $ 4,682,170
Classified - - 426 - - 1,575 - - 2,001
Total Residential Mortgage $ 297,532 $ 796,979 $ 1,250,343 $ 977,377 $ 303,098 $ 1,058,842 $ - $ - $ 4,684,171
Home Equity
Pass $ - $ - $ - $ - $ - $ 43 $ 2,215,970 $ 46,794 $ 2,262,807
Classified - - - - - - 1,229 791 2,020
Total Home Equity $ - $ - $ - $ - $ - $ 43 $ 2,217,199 $ 47,585 $ 2,264,827
Automobile
Pass $ 250,380 $ 301,968 $ 149,915 $ 64,734 $ 46,396 $ 24,038 $ - $ - $ 837,431
Classified 84 108 11 46 72 78 - - 399
Total Automobile $ 250,464 $ 302,076 $ 149,926 $ 64,780 $ 46,468 $ 24,116 $ - $ - $ 837,830
Other 1
Pass $ 102,563 $ 141,421 $ 92,312 $ 13,074 $ 16,897 $ 32,519 $ 1,277 $ - $ 400,063
Classified 65 224 165 22 93 80 - - 649
Total Other $ 102,628 $ 141,645 $ 92,477 $ 13,096 $ 16,990 $ 32,599 $ 1,277 $ - $ 400,712
Total Consumer $ 650,624 $ 1,240,700 $ 1,492,746 $ 1,055,253 $ 366,556 $ 1,115,600 $ 2,218,476 $ 47,585 $ 8,187,540
Total Loans and Leases $ 1,945,030 $ 2,771,149 $ 2,481,049 $ 1,679,428 $ 674,605 $ 1,653,267 $ 2,712,450 $ 48,048 $ 13,965,026
  1. Comprised of other revolving credit, installment, and lease financing.

  2. Loans reported as Special Mention or Classified in the 2023 column represent renewal of loans that originated in an earlier period.

For the year ended December 31, 2023 , $ 13.2 million of revolving loans were converted to term loans.

14

Table of Contents

Aging Analysis

Loans and leases are considered to be past due once becoming 30 days delinquent. For the consumer portfolio, this generally represents two missed monthly payments. The following presents by class, an aging analysis of the Company’s loan and lease portfolio as of March 31, 2024, and December 31, 2023.

(dollars in thousands) 30 - 59 Days Past Due 60 - 89 Days Past Due Past Due 90 Days or More Non- Accrual Total Past Due and Non- Accrual Current Total Loans and Leases Non- Accrual Loans and Leases that are Current 2
As of March 31, 2024
Commercial
Commercial and Industrial $ 8,373 $ 78 $ — $ 13 8,464 1,661,018 $ 1,669,482 $ 13
Paycheck Protection Program 10,177 10,177
Commercial Mortgage 230 2,714 2,944 3,712,088 3,715,032 2,714
Construction 323,069 323,069
Lease Financing 57,817 57,817
Total Commercial 8,603 78 2,727 11,408 5,764,169 5,775,577 2,727
Consumer
Residential Mortgage 3,110 3,828 3,378 3,199 13,515 4,603,385 4,616,900 691
Home Equity 5,063 1,751 1,580 3,240 11,634 2,229,312 2,240,946 1,490
Automobile 9,403 1,321 517 11,241 814,613 825,854
Other 1 2,055 1,097 872 4,024 390,536 394,560
Total Consumer 19,631 7,997 6,347 6,439 40,414 8,037,846 8,078,260 2,181
Total $ 28,234 $ 8,075 $ 6,347 $ 9,166 $ 51,822 $ 13,802,015 $ 13,853,837 $ 4,908
As of December 31, 2023
Commercial
Commercial and Industrial $ 6,748 $ 514 $ — $ 39 $ 7,301 $ 1,645,398 $ 1,652,699 $ 36
Paycheck Protection Program 11,369 11,369
Commercial Mortgage 2,884 2,884 3,746,132 3,749,016 2,884
Construction 304,463 304,463
Lease Financing 59,939 59,939
Total Commercial 6,748 514 2,923 10,185 5,767,301 5,777,486 2,920
Consumer
Residential Mortgage 4,547 317 3,814 2,935 11,613 4,672,558 4,684,171 867
Home Equity 4,210 1,967 1,734 3,791 11,702 2,253,125 2,264,827 1,101
Automobile 13,242 1,478 399 15,119 822,711 837,830
Other 1 1,968 1,019 648 3,635 397,077 400,712
Total Consumer 23,967 4,781 6,595 6,726 42,069 8,145,471 8,187,540 1,968
Total $ 30,715 $ 5,295 $ 6,595 $ 9,649 $ 52,254 $ 13,912,772 $ 13,965,026 $ 4,888
  1. Comprised of other revolving credit, installment, and lease financing.

  2. Represents non-accrual loans that are not past due 30 days or more; however, full payment of principal and interest is still not expected.

15

Table of Contents

Non-Accrual Loans and Leases

The following presents the non-accrual loans and leases as of March 31, 2024, and December 31, 2023.

(dollars in thousands) March 31, 2024 — Non-accrual loans with a related ACL Non-accrual loans without a related ACL Total Non- accrual loans December 31, 2023 — Non-accrual loans with a related ACL Non-accrual loans without a related ACL Total Non- accrual loans
Commercial
Commercial and Industrial $ 13 $ — $ 13 $ 39 $ — $ 39
Commercial Mortgage 2,714 2,714 2,884 2,884
Total Commercial 13 2,714 2,727 39 2,884 2,923
Consumer
Residential Mortgage 3,199 3,199 2,935 2,935
Home Equity 3,240 3,240 3,791 3,791
Total Consumer 6,439 6,439 6,726 6,726
Total $ 6,452 $ 2,714 $ 9,166 $ 6,765 $ 2,884 $ 9,649

All payments received while on non-accrual status are applied against the principal balance of the loan or lease. The Company does not recognize interest income while loans or leases are on non-accrual status.

Loan Modifications to Borrowers Experiencing Financial Difficulty

Modifications to borrowers experiencing financial difficulty may include interest rate reductions, principal or interest forgiveness, forbearances, term extensions, and other actions intended to minimize economic loss and to avoid foreclosure or repossession of collateral. The following illustrates the most common loan modifications by loan classes offered by the Company that are required to be disclosed pursuant to the requirements of ASU 2022-02:

Loan Classes Modification Types
Commercial: Term extension, interest rate reductions, payment delay, or combination thereof. These modifications extend the term of the loan, lower the payment amount, or otherwise delay payments during a defined period for the purpose of providing borrowers additional time to return to compliance with the original loan term.
Residential Mortgage/ Home Equity: Forbearance period greater than six months. These modifications require reduced or no payments during the forbearance period for the purpose of providing borrowers additional time to return to compliance with the original loan term.
Residential Mortgage/ Home Equity: Term extension and rate adjustment. These modifications extend the term of the loan and provides for an adjustment to the interest rate, which reduces the monthly payment requirement.
Automobile/ Direct Installment: Term extension greater than three months. These modifications extend the term of the loan, which reduces the monthly payment requirement.

16

Table of Contents

The following table presents the amortized cost basis of loan modifications made to borrowers experiencing financial difficulty during three months ended March 31, 2024 and March 31, 2023.

Payment % of
Delay Total
and Class of
Term Term Payment Loans and
(dollars in thousands) Extension Extension Delay Total Leases
Three Months Ended March 31, 2024
Commercial
Commercial and Industrial $ 25 $ 4,841 $ — $ 4,866 0.29 %
Total Commercial 25 4,841 4,866 0.08 %
Consumer
Residential Mortgage 15,261 15,261 0.33 %
Home Equity 610 610 0.03 %
Automobile 4,314 875 5,189 0.63 %
Other 1 455 116 571 0.14 %
Total Consumer 4,769 991 15,871 21,631 0.27 %
Total Loans and Leases $ 4,794 $ 5,832 $ 15,871 $ 26,497 0.19 %
Three Months Ended March 31, 2023
Commercial
Commercial and Industrial $ — $ 7,091 $ — $ 7,091 0.50 %
Total Commercial 7,091 7,091 0.13 %
Consumer
Residential Mortgage 137 137 0.00 %
Home Equity 141 141 0.01 %
Automobile 1,815 1,815 0.21 %
Other 1 175 175 0.04 %
Total Consumer 2,268 2,268 0.03 %
Total Loans and Leases $ 2,268 $ 7,091 $ — $ 9,359 0.07 %
  1. Comprised of other revolving credit, installment, and lease financing.

The following table presents the financial effect of loan modifications made to borrowers experiencing financial difficulty during the three months ended March 31, 2024 and March 31, 2023.

Weighted-Average Weighted-Average
Months of Payment
(dollars in thousands) Term Extension Deferral
Three Months Ended March 31, 2024
Commercial
Commercial and Industrial $ 12 $ 593
Consumer
Residential Mortgage 17
Home Equity 3
Automobile 22 2
Other 1 18 1
Three Months Ended March 31, 2023
Commercial
Commercial and Industrial $ 6 $ 1,159
Consumer
Residential Mortgage 58
Home Equity 64
Automobile 23
Other 1 23

1 Comprised of other revolving credit, installment and lease financing.

17

Table of Contents

The following table presents the loan modifications made to borrowers experiencing financial difficulty that defaulted during the three months ended March 31, 2024. There were no loan modifications made to borrowers experiencing financial difficulty during the three months ended March 31, 2023, that subsequently defaulted.

(dollars in thousands) Term — Extension Total
Three Months Ended March 31, 2024
Consumer
Automobile $ 514 $ 514
Other 1 253 253
Total Consumer 767 767
Total Loans and Leases $ 767 $ 767
  1. Comprised of other revolving credit, installment, and lease financing.

The following table presents the aging analysis of loan modifications made to borrowers experiencing financial difficulty as of March 31, 2024 and March 31, 2023.

(dollars in thousands) Current 30 - 59 Days Past Due 60 - 89 Days Past Due Past Due 90 Days or More Non- Accrual Total
As of March 31, 2024
Commercial
Commercial and Industrial $ 4,841 $ 24 $ — $ — $ — $ 4,865
Total Commercial 4,841 24 4,865
Consumer
Residential Mortgage 15,261 15,261
Home Equity 610 610
Automobile 5,055 134 5,189
Other 1 517 9 46 572
Total Consumer 21,443 143 46 21,632
Total Loans and Leases 26,284 $ 167 $ 46 $ — $ — $ 26,497
As of March 31, 2023
Commercial
Commercial and Industrial $ 7,091 $ — $ — $ — $ — $ 7,091
Total Commercial 7,091 7,091
Consumer
Residential Mortgage 137 137
Home Equity 141 141
Automobile 1,815 1,815
Other 1 175 175
Total Consumer 2,131 137 2,268
Total Loans and Leases 9,222 $ — $ — $ — $ 137 $ 9,359
  1. Comprised of other revolving credit, installment, and lease financing.

18

Table of Contents

The following table presents by loan class and year of origination, the gross charge-offs recorded during the three months ended March 31, 2024 and March 31, 2023.

(dollars in thousands) 2024 2023 2022 2021 2020 Prior Total Loans and Leases
As of March 31, 2024
Commercial
Commercial and Industrial $ — $ 282 $ — $ — $ — $ 78 $ 360
Total Commercial 282 78 360
Consumer
Home Equity 35 35
Automobile 264 363 119 54 248 1,048
Other 1 668 653 448 117 426 2,312
Total Consumer 932 1,051 567 171 674 3,395
Total $ — $ 1,214 $ 1,051 $ 567 $ 171 $ 752 $ 3,755
(dollars in thousands) 2023 2022 2021 2020 2019 Prior Total Loans and Leases
As of March 31, 2023 2
Commercial
Commercial and Industrial $ — $ 189 $ — $ — $ — $ 72 $ 261
Total Commercial 189 72 261
Consumer
Home Equity 50 50
Automobile 314 507 228 191 423 1,663
Other 1 820 565 120 395 435 2,335
Total Consumer 1,134 1,072 348 586 908 4,048
Total $ — $ 1,323 $ 1,072 $ 348 $ 586 $ 980 $ 4,309
  1. Comprised of other revolving credit, installment, and lease financing.

  2. Certain prior period information has been reclassified to conform to current presentation.

Foreclosure Proceedings

Consumer mortgage loans collateralized by residential real estate property that are in the process of foreclosure totaled $ 4.6 million as of March 31, 2024 .

19

Table of Contents

Note 5. Mortgage Servicing Rights

The Company’s portfolio of residential mortgage loans serviced for third parties was $ 2.5 billion as of March 31, 2024 , and $ 2.6 billion as of December 31, 2023. Substantially all of these loans were originated by the Company and sold to third parties on a non-recourse basis with servicing rights retained. These retained servicing rights are recorded as a servicing asset and are initially recorded at fair value (see Note 13 Fair Value of Assets and Liabilities for more information). Changes to the balance of mortgage servicing rights are recorded in mortgage banking income in the Company’s consolidated statements of income.

The Company’s mortgage servicing activities include collecting principal, interest, and escrow payments from borrowers; making tax and insurance payments on behalf of borrowers; monitoring delinquencies and executing foreclosure proceedings; and accounting for and remitting principal and interest payments to investors. Servicing income, including late and ancillary fees, was $ 1.4 million for the three months ended March 31, 2024 and March 31, 2023. Servicing income is recorded in mortgage banking income in the Company’s consolidated statements of income. The Company’s residential mortgage investor loan servicing portfolio is primarily comprised of fixed rate loans concentrated in Hawaii.

For the three months ended March 31, 2024, and March 31, 2023, the change in the carrying value of the Company’s mortgage servicing rights accounted for under the fair value measurement method was as follows:

(dollars in thousands) Three Months Ended March 31, — 2024 2023
Balance at Beginning of Period $ 678 $ 717
Change in Fair Value Due to Payoffs ( 4 ) ( 10 )
Balance at End of Period $ 674 $ 707

For the three months ended March 31, 2024, and March 31, 2023, the change in the carrying value of the Company’s mortgage servicing rights accounted for under the amortization method was as follows:

(dollars in thousands) Three Months Ended March 31, — 2024 2023
Balance at Beginning of Period $ 20,201 $ 21,902
Servicing Rights that Resulted From Asset Transfers 96 65
Amortization ( 549 ) ( 572 )
Balance at End of Period $ 19,748 $ 21,395
Fair Value of Mortgage Servicing Rights Accounted for Under the Amortization Method
Beginning of Period $ 26,173 $ 27,323
End of Period $ 25,649 $ 26,456

20

Table of Contents

The key data and assumptions used in estimating the fair value of the Company’s mortgage servicing rights as of March 31, 2024, and December 31, 2023, were as follows:

Weighted-Average Constant Prepayment Rate 1 4.12 % 4.06 %
Weighted-Average Life (in years) 9.35 9.44
Weighted-Average Note Rate 3.69 % 3.67 %
Weighted-Average Discount Rate 2 9.81 % 9.48 %

1 Represents annualized loan prepayment rate assumption.

2 Derived from multiple interest rate scenarios that incorporate a spread to a market yield curve and market volatilities.

A sensitivity analysis of the Company’s fair value of mortgage servicing rights to changes in certain key assumptions as of March 31, 2024, and December 31, 2023, is presented in the following table.

(dollars in thousands) March 31, 2024 December 31, 2023
Constant Prepayment Rate
Decrease in fair value from 25 basis points (“bps”) adverse change $ ( 316 ) $ ( 326 )
Decrease in fair value from 50 bps adverse change ( 625 ) ( 645 )
Discount Rate
Decrease in fair value from 25 bps adverse change ( 292 ) ( 303 )
Decrease in fair value from 50 bps adverse change ( 577 ) ( 600 )

This analysis generally cannot be extrapolated because the relationship of a change in one key assumption to the change in the fair value of the Company’s mortgage servicing rights usually is not linear. Also, the effect of changing one key assumption without changing other assumptions is not realistic.

Note 6. Affordable Housing Projects Tax Credit Partnerships

The Company makes equity investments in various limited partnerships or limited liability companies that sponsor affordable housing projects utilizing the Low Income Housing Tax Credit (“LIHTC”) pursuant to Section 42 of the Internal Revenue Code. The purpose of these investments is to achieve a satisfactory return on capital, to facilitate the sale of affordable housing product offerings, and to assist in achieving goals associated with the Community Reinvestment Act. The primary activities of these entities include the identification, development, and operation of multi-family housing that is leased to qualifying residential tenants. Generally, these types of investments are funded through a combination of debt and equity.

The Company is a limited partner or non-managing member in each LIHTC limited partnership or limited liability company, respectively. Each of these entities is managed by an unrelated third-party general partner or managing member who exercises significant control over the affairs of the entity. The general partner or managing member has all the rights, powers and authority granted or permitted to be granted to a general partner of a limited partnership or managing member of a limited liability company. Duties entrusted to the general partner or managing member include, but are not limited to: investment in operating companies, company expenditures, investment of excess funds, borrowing funds, employment of agents, disposition of fund property, prepayment and refinancing of liabilities, votes and consents, contract authority, disbursement of funds, accounting methods, tax elections, bank accounts, insurance, litigation, cash reserve, and use of working capital reserve funds. Except for limited rights granted to the limited partner(s) or non-managing member(s) relating to the approval of certain transactions, the limited partner(s) and non-managing member(s) may not participate in the operation, management, or control of the entity’s business, transact any business in the entity’s name or have any power to sign documents for or otherwise bind the entity. In addition, the general partner or managing member may only be removed by the limited partner(s) or managing member(s) in the event of a failure to comply with the terms of the agreement or negligence in performing its duties.

21

Table of Contents

The general partner or managing member of each entity has both the power to direct the activities which most significantly affect the performance of each entity and the obligation to absorb losses or the right to receive benefits that could be significant to the entities. Therefore, the Company has determined that it is not the primary beneficiary of any LIHTC entity. The Company uses the effective yield method to account for its pre-2015 investments in these entities. Beginning January 1, 2015, any new investments that meet the requirements of the proportional amortization method are recognized using the proportional amortization method. The Company’s net affordable housing tax credit investments including the related unfunded commitments were $ 202.4 million and $ 208.9 million as of March 31, 2024, and December 31, 2023, respectively, and are included in other assets in the consolidated statements of condition.

Unfunded Commitments

As of March 31, 2024, the expected payments for unfunded affordable housing commitments were as follows:

(dollars in thousands) Amount
2024 $ 19,155
2025 49,584
2026 288
2027 476
2028 202
Thereafter 23,219
Total Unfunded Commitments $ 92,924

The following table presents tax credits and other tax benefits recognized and amortization expense related to affordable housing for the three months ended March 31, 2024, and March 31, 2023.

(dollars in thousands) Three Months Ended March 31, — 2024 2023
Effective Yield Method
Tax Credits and Other Tax Benefits Recognized $ 1,137 $ 1,457
Amortization Expense in Provision for Income Taxes 1,119 1,106
Proportional Amortization Method
Tax Credits and Other Tax Benefits Recognized $ 6,210 $ 5,438
Amortization Expense in Provision for Income Taxes 5,348 4,940

There were no impairment losses related to LIHTC investments during the three months ended March 31, 2024, and March 31, 2023 .

22

Table of Contents

Note 7. Securities Sold Under Agreements to Repurchase

The following table presents the remaining contractual maturities of the Company’s repurchase agreements as of March 31, 2024, and December 31, 2023, disaggregated by the class of collateral pledged.

(dollars in thousands) Remaining Contractual Maturity of Repurchase Agreements — Up to 90 days 91-365 days 1-3 Years After 3 Years Total
March 31, 2024
Class of Collateral Pledged:
Debt Securities Issued by States and Political Subdivisions $ — $ 490 $ — $ — $ 490
Mortgage-Backed Securities:
Residential - U.S. Government-Sponsored Enterprises 150,000 150,000
Total $ — $ 490 $ — $ 150,000 $ 150,490
December 31, 2023
Class of Collateral Pledged:
Debt Securities Issued by States and Political Subdivisions $ — $ 490 $ — $ — $ 490
Mortgage-Backed Securities:
Residential - U.S. Government-Sponsored Enterprises 150,000 150,000
Total $ — $ 490 $ — $ 150,000 $ 150,490

23

Table of Contents

The following table presents the assets and liabilities subject to an enforceable master netting arrangement, or repurchase agreements as of March 31, 2024, and December 31, 2023. The swap agreements the Company has with our commercial banking customers are not subject to an enforceable master netting arrangement, and therefore, are excluded from this table. Centrally cleared swap agreements between the Company and institutional counterparties are also excluded from this table. See Note 11 Derivative Financial Instruments for more information on swap agreements.

(i) (ii) (iii) = (i)-(ii) (iv) (v) = (iii)-(iv)
Gross Amounts Not Offset in the Statements of Condition
(dollars in thousands) Gross Amounts Recognized in the Statements of Condition Gross Amounts Offset in the Statements of Condition Net Amounts Presented in the Statements of Condition Netting Adjustments per Master Netting Arrangements Fair Value of Collateral Pledged/ Received 1 Net Amount
March 31, 2024
Assets:
Interest Rate Swap Agreements:
Institutional Counterparties $ 155,160 $ — $ 155,160 $ 155,160 $ — $ —
Liabilities:
Interest Rate Swap Agreements:
Institutional Counterparties 7,174 $ 7,174 7,174
Repurchase Agreements:
Private Institutions 150,000 150,000 150,000
Government Entities 490 490 490
Total Repurchase Agreements $ 150,490 $ — $ 150,490 $ — $ 150,490 $ —
December 31, 2023
Assets:
Interest Rate Swap Agreements:
Institutional Counterparties $ 129,147 $ — $ 129,147 $ 129,147 $ — $ —
Liabilities:
Interest Rate Swap Agreements:
Institutional Counterparties 14,605 14,605 14,605
Repurchase Agreements:
Private Institutions 150,000 150,000 150,000
Government Entities 490 490 490
Total Repurchase Agreements $ 150,490 $ — $ 150,490 $ — $ 150,490 $ —

1 The application of collateral cannot reduce the net amount below zero. Therefore, excess collateral is not reflected in this table. For interest rate swap agreements, the fair value of investment securities pledged was $ 38.8 million and $ 39.2 million as of March 31, 2024, and December 31, 2023 , respectively. For repurchase agreements with private institutions, the fair value of investment securities pledged was $ 161.7 million and $ 167.3 million as of March 31, 2024, and December 31, 2023 , respectively. For repurchase agreements with government entities, the fair value of investment securities pledged was $ 0.7 million as of March 31, 2024, and December 31, 2023 .

24

Table of Contents

Note 8. Accumulated Other Comprehensive Income (Loss)

The following table presents the components of other comprehensive income (loss) for the three months ended March 31, 2024, and March 31, 2023:

(dollars in thousands) Before Tax
Three Months Ended March 31, 2024
Net Unrealized Gains (Losses) on Investment Securities:
Net Unrealized Gains (Losses) Arising During the Period $ 11,404 $ 3,024 $ 8,380
Amounts Reclassified from Accumulated Other Comprehensive Income (Loss) that (Increase) Decrease Net Income:
Amortization of Unrealized Holding (Gains) Losses on Held-to- Maturity Securities 1 6,202 1,644 4,558
Net Unrealized Gains (Losses) on Investment Securities 17,606 4,668 12,938
Defined Benefit Plans:
Amortization of Net Actuarial Losses (Gains) 291 77 214
Amortization of Prior Service Credit ( 61 ) ( 16 ) ( 45 )
Defined Benefit Plans, Net 230 61 169
Other Comprehensive Income (Loss) $ 17,836 $ 4,729 $ 13,107
Three Months Ended March 31, 2023
Net Unrealized Gains (Losses) on Investment Securities:
Net Unrealized Gains (Losses) Arising During the Period $ 32,918 $ 8,723 $ 24,195
Amounts Reclassified from Accumulated Other Comprehensive Income (Loss) that (Increase) Decrease Net Income:
Amortization of Unrealized Holding (Gains) Losses on Held-to- Maturity Securities 1 6,913 1,832 5,081
Net Unrealized Gains (Losses) on Investment Securities 39,831 10,555 29,276
Defined Benefit Plans:
Amortization of Net Actuarial Losses (Gains) 175 47 128
Amortization of Prior Service Credit ( 61 ) ( 17 ) ( 44 )
Defined Benefit Plans, Net 114 30 84
Other Comprehensive Income (Loss) $ 39,945 $ 10,585 $ 29,360

1 These amounts relate to the amortization/accretion of unrealized net gains and losses related to the Company’s reclassification of available-for-sale investment securities to the held-to-maturity category. The unrealized net gains/losses will be amortized/accreted over the remaining life of the investment securities as an adjustment of yield.

25

Table of Contents

The following table presents the changes in each component of accumulated other comprehensive income (loss), net of tax, for the three months ended March 31, 2024, and March 31, 2023:

(dollars in thousands) Investment Securities- Available- for-Sale Investment Securities- Held-to-Maturity Defined Benefit Plans Accumulated Other Comprehensive Income (Loss)
Three Months Ended March 31, 2024
Balance at Beginning of Period $ ( 224,407 ) $ ( 149,021 ) $ ( 23,260 ) $ ( 396,688 )
Other Comprehensive Income (Loss) Before Reclassifications 8,380 8,380
Amounts Reclassified from Accumulated Other Comprehensive Income (Loss) 4,558 169 4,727
Total Other Comprehensive Income (Loss) 8,380 4,558 169 13,107
Balance at End of Period $ ( 216,027 ) $ ( 144,463 ) $ ( 23,091 ) $ ( 383,581 )
Three Months Ended March 31, 2023
Balance at Beginning of Period $ ( 240,783 ) $ ( 168,797 ) $ ( 25,078 ) $ ( 434,658 )
Other Comprehensive Income (Loss) Before Reclassifications 24,195 24,195
Amounts Reclassified from Accumulated Other Comprehensive Income (Loss) 5,081 84 5,165
Total Other Comprehensive Income (Loss) 24,195 5,081 84 29,360
Balance at End of Period $ ( 216,588 ) $ ( 163,716 ) $ ( 24,994 ) $ ( 405,298 )

The following table presents the amounts reclassified out of each component of accumulated other comprehensive income (loss) for the three months ended March 31, 2024, and March 31, 2023:

Details about Accumulated Other Comprehensive Income (Loss) Components Amount Reclassified from Accumulated Other Comprehensive Income (Loss) 1 Affected Line Item in the Statement Where Net Income Is Presented
Three Months Ended March 31,
(dollars in thousands) 2024 2023
Amortization of Unrealized Holding Gains (Losses) on Investment Securities Held-to-Maturity $ ( 6,202 ) $ ( 6,913 ) Interest Income
1,644 1,832 Provision for Income Tax
( 4,558 ) ( 5,081 ) Net of Tax
Amortization of Defined Benefit Plan Items
Prior Service Credit 2 61 61
Net Actuarial Losses 2 ( 291 ) ( 175 )
( 230 ) ( 114 ) Total Before Tax
61 30 Provision for Income Tax
( 169 ) ( 84 ) Net of Tax
Total Reclassifications for the Period $ ( 4,727 ) $ ( 5,165 ) Net of Tax

1 Amounts in parentheses indicate reductions to net income.

2 These accumulated other comprehensive income (loss) components are included in the computation of net periodic benefit cost and are included in other noninterest expense on the consolidated statements of income.

26

Table of Contents

Note 9. Earnings Per Common Share

Earnings per common share is computed using the two-class method. The following is a reconciliation of the weighted average number of common shares used in the calculation of basic and diluted earnings per common share and antidilutive stock options and restricted stock outstanding for the three months ended March 31, 2024, and March 31, 2023:

(dollars in thousands, except shares and per share amounts) Three Months Ended March 31, — 2024 2023
Numerator:
Net Income Available to Common Shareholders $ 34,422 $ 44,873
Denominator:
Weighted Average Common Shares Outstanding - Basic 39,350,390 39,276,833
Dilutive Effect of Equity Based Awards 276,073 189,056
Weighted Average Common Shares Outstanding - Diluted 39,626,463 39,465,889
Earnings Per Common Share:
Basic $ 0.87 $ 1.14
Diluted $ 0.87 $ 1.14
Antidilutive Stock Options and Restricted Stock Outstanding 11,566 148,920

Note 10. Business Segments

The Company’s business segments are defined as Consumer Banking, Commercial Banking, and Treasury and Other. The Company’s internal management accounting process measures the performance of these business segments. This process, which is not necessarily comparable with the process used by any other financial institution, uses various techniques to assign balance sheet and income statement amounts to the business segments, including allocations of income, expense, the provision for credit losses, and capital. This process is dynamic and requires certain allocations based on judgment and other subjective factors. Unlike financial accounting, there is no comprehensive authoritative guidance for management accounting that is equivalent to GAAP. Previously reported results have been reclassified to conform to the current reporting structure.

The net interest income of the business segments reflects the results of a funds transfer pricing process that matches assets and liabilities with similar interest rate sensitivity and maturity characteristics and reflects the allocation of net interest income related to the Company’s overall asset and liability management activities on a proportionate basis. The basis for the allocation of net interest income is a function of the Company’s assumptions that are subject to change based on changes in current interest rates and market conditions. Funds transfer pricing also serves to transfer interest rate risk to Treasury. However, the other business segments have some latitude to retain certain interest rate exposures related to customer pricing decisions within guidelines.

The provision for credit losses for the Consumer Banking and Commercial Banking business segments reflects the actual net charge-offs of those business segments. The amount of the consolidated provision for loan and lease losses is based on the CECL methodology that the Company used to estimate our consolidated Allowance. The residual provision for credit losses to arrive at the consolidated provision for credit losses is included in Treasury and Other.

Noninterest income and expense includes allocations from support units to business units. These allocations are based on actual usage where practicably calculated or by management’s estimate of such usage.

The provision for income taxes is allocated to business segments using a 26 % effective income tax rate. However, the provision for income taxes for the Leasing business unit (included in the Commercial Banking segment) and Auto Leasing portfolio and Pacific Century Life Insurance business unit (both included in the Consumer Banking segment) are assigned their actual effective income tax rates due to the unique relationship that income taxes have with their products. The residual income tax expense or benefit to arrive at the consolidated effective tax rate is included in Treasury and Other.

27

Table of Contents

Consumer Banking

Consumer Banking offers a broad range of financial products and services, including loan and lease financing, deposit, and brokerage and insurance products; private banking and international client banking services; trust services; investment management; and institutional investment advisory services. Loan and lease products include residential mortgage loans, home equity lines of credit, automobile loans and leases, overdraft lines of credit, installment loans, small business loans and leases, and credit cards. Deposit products include checking, savings, and time deposit accounts. Brokerage and insurance offerings include equities, mutual funds, life insurance, and annuity products. Private banking (including international client banking) and Trust groups assist individuals and families in building and preserving their wealth by providing investment, credit, and trust services to high-net-worth individuals. The investment management group manages portfolios utilizing a variety of investment products and the institutional client services group offers investment advice to corporations, government entities, and foundations. Products and services from Consumer Banking are delivered to customers through 50 branch locations and 315 ATMs throughout Hawaii and the Pacific Islands, a customer service center, e-Bankoh (online banking service), and a mobile banking service .

Commercial Banking

Commercial Banking offers products including commercial and industrial loans, commercial real estate loans, commercial lease financing, auto dealer financing, merchant services, deposit products and cash management services. Commercial lending and lease financing, deposit products, and cash management and merchant services are offered to middle-market and large companies in Hawaii and the Pacific Islands. Commercial Banking also offers lease financing and deposit products to government entities in Hawaii. Commercial real estate mortgages focus on investors, developers, and builders predominantly domiciled in Hawaii. Commercial Banking includes international banking which services Japanese, Korean, and Chinese commercial businesses owned by a foreign individual or entity, a U.S. corporate subsidiary of a foreign owner, or businesses where management prefers to speak a foreign language.

Treasury and Other

Treasury consists of corporate asset and liability management activities, including interest rate risk management and a foreign currency exchange business. This segment’s assets and liabilities (and related interest income and expense) consist of interest-bearing deposits, investment securities, federal funds sold and purchased, and short and long-term borrowings. The primary sources of noninterest income are from bank-owned life insurance, net gains from the sale of investment securities, and foreign exchange income related to customer-driven currency requests from merchants and island visitors. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Marketing, Human Resources, Finance, Credit and Risk Management, and Corporate and Regulatory Administration) provide a wide-range of support to the Company’s other income earning segments. Expenses incurred by these support units are charged to the business segments through an internal cost allocation process.

28

Table of Contents

Selected business segment financial information as of and for the three months ended March 31, 2024, and March 31, 2023, were as follows:

(dollars in thousands) Consumer Banking Consolidated Total
Three Months Ended March 31, 2024
Net Interest Income (Loss) $ 96,994 $ 51,493 $ ( 34,549 ) $ 113,938
Provision for Credit Losses 2,287 ( 6 ) ( 281 ) 2,000
Net Interest Income (Loss) After Provision for Credit Losses 94,707 51,499 ( 34,268 ) 111,938
Noninterest Income 31,982 6,794 3,509 42,285
Noninterest Expense ( 82,705 ) ( 18,643 ) ( 4,511 ) ( 105,859 )
Income (Loss) Before Provision for Income Taxes 43,984 39,650 ( 35,270 ) 48,364
Provision for Income Taxes ( 11,181 ) ( 10,008 ) 9,216 ( 11,973 )
Net Income (Loss) $ 32,803 $ 29,642 $ ( 26,054 ) $ 36,391
Total Assets as of March 31, 2024 $ 8,395,784 $ 5,830,056 $ 9,195,020 $ 23,420,860
Three Months Ended March 31, 2023 1
Net Interest Income (Loss) $ 96,583 $ 55,541 $ ( 16,169 ) $ 135,955
Provision for Credit Losses 2,669 ( 1 ) ( 668 ) 2,000
Net Interest Income (Loss) After Provision for Credit Losses 93,914 55,542 ( 15,501 ) 133,955
Noninterest Income 31,154 8,649 934 40,737
Noninterest Expense ( 84,975 ) ( 20,289 ) ( 6,655 ) ( 111,919 )
Income (Loss) Before Provision for Income Taxes 40,093 43,902 ( 21,222 ) 62,773
Provision for Income Taxes ( 10,274 ) ( 10,486 ) 4,829 ( 15,931 )
Net Income $ 29,819 $ 33,416 $ ( 16,393 ) $ 46,842
Total Assets as of March 31, 2023 1 $ 8,628,287 $ 5,625,254 $ 9,678,436 $ 23,931,977
1 Certain prior period information has been reclassified to conform to current presentation.

29

Table of Contents

Note 11. Derivative Financial Instruments

The Company uses derivative instruments to manage its exposure to market risks, including interest rate risk, and to assist customers with their risk management objectives. The Company designates certain derivatives as hedging instruments in a qualifying hedge accounting relationship, while other derivatives serve as economic hedges that do not qualify for hedge accounting.

The notional amount and fair value of the Company’s derivative financial instruments as of March 31, 2024, and December 31, 2023, were as follows:

(dollars in thousands) March 31, 2024 — Notional Amount Fair Value December 31, 2023 — Notional Amount Fair Value
Derivatives designated as hedging instruments
Interest Rate Swap Agreements $ 3,000,000 $ ( 9,176 ) $ 3,000,000 $ ( 48,672 )
Derivatives not designated as hedging instruments
Interest Rate Lock Commitments 7,694 115 5,899 148
Forward Commitments 8,278 ( 29 ) 8,583 ( 105 )
Interest Rate Swap Agreements
Receive Fixed/Pay Variable Swaps 2,057,296 ( 148,100 ) 2,067,624 ( 114,701 )
Pay Fixed/Receive Variable Swaps 2,057,296 147,986 2,067,624 114,542
Foreign Exchange Contracts 1,395 ( 2 ) 745
Conversion Rate Swap Agreement 1 166,361 NA 155,196 NA

1 The conversion rate swap agreements were valued at zero as further reductions to the conversion rate were deemed neither probable nor reasonably estimable.

The following table presents the Company’s derivative financial instruments, their fair values, and their location in the consolidated statements of condition as of March 31, 2024, and December 31, 2023:

March 31, 2024 — Asset Liability December 31, 2023 — Asset Liability
(dollars in thousands) Derivatives 1 Derivatives 1 Derivatives 1 Derivatives 1
Interest Rate Swap Agreements
Not designated as hedging instruments $ 162,219 $ 162,333 $ 143,593 $ 143,752
Designated as hedging instruments ( 9,176 ) ( 48,672 )
153,043 162,333 94,921 143,752
Derivatives not designated as hedging instruments
Interest Rate Lock Commitments 117 2 148
Forward Commitments 29 105
Foreign Exchange Contracts 2
Total Derivatives $ 153,160 $ 162,366 $ 95,069 $ 143,857

1 Asset derivatives are included in other assets and liability derivatives are included in other liabilities in the consolidated statements of condition. The Company’s free-standing derivative financial instruments are carried at fair value on the Company’s consolidated statements of condition.

30

Table of Contents

The following table presents the Company’s derivative financial instruments and the amount and location of the net gains or losses recognized in the consolidated statements of income for the three months ended March 31, 2024, and March 31, 2023:

Location of
Net Gains (Losses) Three Months Ended
Recognized in the March 31,
(dollars in thousands) Statements of Income 2024 2023
Derivatives designated as hedging instruments
Recognized on Interest Rate Swap Agreements Interest Income on Investment Securities Available-for-Sale $ 16,893 $
Recognized on Hedged Item Interest Income on Investment Securities Available-for-Sale ( 17,002 )
Recognized on Interest Rate Swap Agreements Interest and Fees on Loans and Leases 22,603
Recognized on Hedged Item Interest and Fees on Loans and Leases ( 22,751 )
Derivatives not designated as hedging instruments
Interest Rate Lock Commitments Mortgage Banking 123 204
Forward Commitments Mortgage Banking 96 ( 31 )
Interest Rate Swap Agreements Other Noninterest Income 44 ( 16 )
Foreign Exchange Contracts Other Noninterest Income 1,171 841
Total $ 1,177 $ 998

The following amounts were recorded on the consolidated statement of financial condition related to the cumulative basis adjustment for fair value hedges as of March 31, 2024 and December 31, 2023:

Derivative Financial Instruments
Designated as Hedging Instruments
Line Item in the Consolidated Statement of Condition Carrying Amount of the Hedged Assets Cumulative Amount of Fair Value Hedging Adjustment Included In the Carrying Amount of the Hedged Assets
(dollars in thousands) March 31, 2024 December 31, 2023 March 31, 2024 December 31, 2023
Investment Securities, Available-for-Sale 1 $ 1,303,258 $ 1,320,260 $ 3,258 $ 20,260
Loans and Leases 2 1,705,635 1,728,386 5,635 28,386

1 These amounts were included in the fair value of closed portfolios of investment securities, available-for-sale used to designate hedging relationships in which the hedged item is the stated amount of assets in the closed portfolios anticipated to be outstanding for the designated hedge period. As of March 31, 2024, the fair value of the closed portfolios used in these hedging relationships was $ 1.8 billion.

2 These amounts were included in the amortized cost basis of closed portfolios of loans used to designate hedging relationships in which the hedged item is the stated amount of assets in the closed portfolios anticipated to be outstanding for the designated hedge period. As of March 31, 2024 , the amortized cost basis of the closed portfolios used in these hedging relationships was $ 3.1 billion.

Derivatives Not Designated as Hedging Instruments

Interest Rate Swap Agreements

The Company enters into interest rate swap agreements to facilitate the risk management strategies of a small number of commercial banking customers. The Company mitigates the risk of entering into these agreements by entering into equal and offsetting interest rate swap agreements with highly rated third-party financial institutions. The interest rate swap agreements are free-standing derivatives and are recorded at fair value in the Company’s consolidated statements of condition (asset positions are included in other assets and liability positions are included in other liabilities). The Company is party to master netting arrangements with its financial institution counterparties; however, the Company does not offset assets and liabilities under these arrangements for financial statement presentation purposes. The master netting arrangements provide for a single net settlement of all swap agreements, as well as collateral, in the event of default on, or termination of, any one contract. Collateral, usually in the form of cash marketable securities, is posted by the party (i.e., the Company or the financial institution counterparty) with net liability positions in accordance with contract thresholds. The Company had net asset positions with its financial institution counterparties totali ng $ 148.0 million and $ 114.5 million as of March 31, 2024, and December 31, 2023, respectively.

31

Table of Contents

Conversion Rate Swap Agreements

As certain sales of Visa Class B restricted shares were completed, the Company entered into a conversion rate swap agreement with the buyer that requires payment to the buyer in the event Visa further reduces the conversion ratio of Class B into Class A unrestricted common shares. In the event of Visa increasing the conversion ratio, the buyer would be required to make payment to the Company. As of March 31, 2024, and December 31, 2023 , the conversion rate swap agreement was valued at zero (i.e., no contingent liability recorded) as further reductions to the conversion ratio were deemed neither probable nor reasonably estimable by management.

Derivatives Designated as Hedging Instruments Fair Value Hedges

The Company is exposed to changes in the fair value of fixed-rate assets due to changes in benchmark interest rates. The Company entered into pay-fixed and receive-floating interest rate swaps to manage its exposure to changes in fair value of its available-for-sale investment securities and fixed rate loans. These interest rate swaps are designated as fair value hedges using the portfolio layer method. The Company receives variable-rate interest payments in exchange for making fixed-rate payments over the lives of the contracts without exchanging the notional amounts. The fair value hedges are recorded as components of other assets and other liabilities in the Company’s consolidated statements of financial condition. The gain or loss on these derivatives, as well as the offsetting loss or gain on the hedged items attributable to the hedged risk are recognized in interest income in the Company’s consolidated statements of income.

Note 12. Commitments and Contingencies

The Company’s credit commitments as of March 31, 2024, and December 31, 2023, were as follows:

(dollars in thousands) March 31, 2024 December 31, 2023
Unfunded Commitments to Extend Credit $ 3,294,464 $ 3,433,061
Standby Letters of Credit 89,883 88,512
Commercial Letters of Credit 15,720 16,551
Total Credit Commitments $ 3,400,067 $ 3,538,124

Unfunded Commitments to Extend Credit

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of the terms or conditions established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since commitments may expire without being drawn, the total commitment amount does not necessarily represent future cash requirements.

Standby letters of credit are conditional commitments issued by the Company to guarantee the performance of a customer to a third-party. Standby letters of credit generally become payable upon the failure of the customer to perform according to the terms of the underlying contract with the third-party, while commercial letters of credit are issued specifically to facilitate commerce and typically result in the commitment being drawn on when the underlying transaction is consummated between the customer and a third party. The contractual amount of these letters of credit represents the maximum potential future payments guaranteed by the Company. The Company has recourse against the customer for any amount it is required to pay to a third-party under a standby letter of credit, and generally holds cash or deposits as collateral on those standby letters of credit for which collateral is deemed necessary. Assets valued at $ 63.5 million secured certain specifically identified standby letters of credit as of March 31, 2024. As of March 31, 2024 , the standby and commercial letters of credit had remaining terms ranging from 1 to 24 months .

Contingencies

The Company is subject to various pending and threatened legal proceedings arising out of the normal course of business or operations. On at least a quarterly basis, the Company assesses its liabilities and contingencies in connection with outstanding legal proceedings using the most recent information available. On a case-by-case basis, reserves are established for those legal claims for which it is probable that a loss will be incurred, and the amount of such loss can be reasonably estimated. Based on information currently available, management believes that the eventual outcome of these claims against the Company will not be materially in excess of such amounts reserved by the Company. However, in the event of unexpected future developments, it is possible that the ultimate resolution of these matters may result in a loss that materially exceeds the reserves established by the Company.

32

Table of Contents

Note 13. Fair Value of Assets and Liabilities

Fair Value Hierarchy

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market for an asset or liability in an orderly transaction between market participants at the measurement date. GAAP established a fair value hierarchy that prioritizes the use of inputs used in valuation methodologies into the following three levels:

Level 1: Inputs to the valuation methodology are quoted prices, unadjusted, for identical assets or liabilities in active markets. A quoted price in an active market provides the most reliable evidence of fair value and is used to measure fair value whenever available. A contractually binding sales price also provides reliable evidence of fair value.
Level 2: Inputs to the valuation methodology include quoted prices for similar assets or liabilities in active markets; inputs to the valuation methodology include quoted prices for identical or similar assets or liabilities in markets that are not active; or inputs to the valuation methodology that utilize model-based techniques for which all significant assumptions are observable in the market.
Level 3: Inputs to the valuation methodology are unobservable and significant to the fair value measurement; inputs to the valuation methodology that utilize model-based techniques for which significant assumptions are not observable in the market; or inputs to the valuation methodology that require significant management judgment or estimation, some of which may be internally developed.

In some instances, an instrument may fall into multiple levels of the fair value hierarchy. In such instances, the instrument’s level within the fair value hierarchy is based on the lowest of the three levels (with Level 3 being the lowest) that is significant to the fair value measurement. Our assessment of the significance of an input requires judgment and considers factors specific to the instrument.

Assets and Liabilities Measured at Fair Value on a Recurring Basis

Investment Securities Available-for-Sale

Level 1 investment securities are comprised of debt securities issued by the U.S. Treasury, as quoted prices were available, unadjusted, for identical securities in active markets. Level 2 investment securities were primarily comprised of debt securities issued by the Small Business Administration, states and municipalities, corporations, as well as mortgage-backed securities issued by government agencies and government-sponsored enterprises. Fair values were estimated primarily by obtaining quoted prices for similar assets in active markets or through the use of pricing models. In cases where there may be limited or less transparent information provided by the Company’s third party pricing service, fair value may be estimated by the use of secondary pricing services or through the use of non-binding third party broker quotes.

Loans Held for Sale

The fair value of the Company’s residential mortgage loans held for sale was determined based on quoted prices for similar loans in active markets, and therefore, is classified as a Level 2 measurement.

33

Table of Contents

Mortgage Servicing Rights

The Company estimates the fair value of mortgage servicing rights by using a discounted cash flow model to calculate the present value of estimated future net servicing income. The Company stratifies its mortgage servicing portfolio on the basis of loan type. The assumptions used in the discounted cash flow model are those that the Company believes market participants would use in estimating future net servicing income. Significant assumptions in the valuation of mortgage servicing rights include estimated loan repayment rates, the discount rate, servicing costs, and the timing of cash flows, among other factors. Mortgage servicing rights are classified as Level 3 measurements due to the use of significant unobservable inputs, as well as significant management judgment and estimation.

Other Assets

Other assets recorded at fair value on a recurring basis are primarily comprised of investments related to deferred compensation arrangements. Quoted prices for these investments, primarily in mutual funds, are available in active markets. Thus, the Company’s investments related to deferred compensation arrangements are classified as Level 1 measurements in the fair value hierarchy.

Derivative Financial Instruments

Derivative financial instruments recorded at fair value on a recurring basis are comprised of interest rate lock commitments (“IRLCs”), forward commitments, interest rate swap agreements, foreign exchange contracts, and Visa Class B to Class A shares conversion rate swap agreements. The fair values of IRLCs are calculated based on the value of the underlying loan held for sale, which in turn is based on quoted prices for similar loans in the secondary market. However, this value is adjusted by a factor which considers the likelihood that the loan in a locked position will ultimately close. This factor, the closing ratio, is derived from the Bank’s internal data and is adjusted using significant management judgment. As such, IRLCs are classified as Level 3 measurements. Forward commitments are classified as Level 2 measurements as they are primarily based on quoted prices from the secondary market based on the settlement date of the contracts, interpolated or extrapolated, if necessary, to estimate a fair value as of the end of the reporting period.

The fair values of interest rate swap agreements are calculated using a discounted cash flow approach and utilize Level 2 observable inputs such as a market yield curve, effective date, maturity date, notional amount, and stated interest rate. The valuation methodology for interest rate swaps with financial institution counterparties (and the related customer interest rate swaps) is based on the Secured Overnight Financing Rate ("SOFR"). In addition, the Company includes in its fair value calculation a credit spread adjustment which is based primarily on management judgment. Thus, interest rate swap agreements are classified as a Level 3 measurement. The fair values of foreign exchange contracts are calculated using the Bank’s multi-currency accounting system which utilizes contract specific information such as currency, maturity date, contractual amount, and strike price, along with market data information such as the spot rates of specific currency and yield curves. Foreign exchange contracts are classified as Level 2 measurements because while they are valued using the Bank’s multi-currency accounting system, significant management judgment or estimation is not required. The fair value of the Visa Class B restricted shares to Class A unrestricted common shares conversion rate swap agreements represent the amount owed by the Company to the buyer of the Visa Class B shares as a result of a reduction of the conversion ratio subsequent to the sales date. As of March 31, 2024, and December 31, 2023, the conversion rate swap agreements were valued at zero as reductions to the conversion ratio were neither probable nor reasonably estimable by management. See Note 11 Derivative Financial Instruments for more information.

The Company is exposed to credit risk if borrowers or counterparties fail to perform. The Company seeks to minimize credit risk through credit approvals, limits, monitoring procedures, and collateral requirements. The Company generally enters into transactions with borrowers of high credit quality and counterparties that carry high quality credit ratings.

34

Table of Contents

The Table below presents the balances of assets and liabilities measured at fair value on a recurring basis as of March 31, 2024, and December 31, 2023.

(dollars in thousands) Quoted Prices in Active Markets for Identical Assets or Liabilities — (Level 1) Significant Other Observable Inputs — (Level 2) Significant Unobservable Inputs — (Level 3) Total
March 31, 2024
Assets:
Investment Securities Available-for-Sale
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 145,889 $ 60,423 $ — $ 206,312
Debt Securities Issued by States and Political Subdivisions 63,451 63,451
Debt Securities Issued by U.S. Government-Sponsored Enterprises 1,425 1,425
Debt Securities Issued by Corporations 661,146 661,146
Mortgage-Backed Securities:
Residential - Government Agencies 602,276 602,276
Residential - U.S. Government-Sponsored Enterprises 684,573 684,573
Commercial - Government Agencies 132,868 132,868
Total Mortgage-Backed Securities 1,419,717 1,419,717
Total Investment Securities Available-for-Sale 145,889 2,206,162 2,352,051
Loans Held for Sale 2,182 2,182
Mortgage Servicing Rights 674 674
Other Assets 15,362 15,362
Derivatives 1 153,043 117 153,160
Total Assets Measured at Fair Value on a Recurring Basis as of March 31, 2024 $ 161,251 $ 2,361,387 $ 791 $ 2,523,429
Liabilities:
Derivatives 1 $ — $ 162,364 $ 2 $ 162,366
Total Liabilities Measured at Fair Value on a Recurring Basis as of March 31, 2024 $ — $ 162,364 $ 2 $ 162,366
December 31, 2023
Assets:
Investment Securities Available-for-Sale
Debt Securities Issued by the U.S. Treasury and Government Agencies $ 146,214 $ 66,359 $ — $ 212,573
Debt Securities Issued by States and Political Subdivisions 63,806 63,806
Debt Securities Issued by U.S. Government-Sponsored Enterprises 1,476 1,476
Debt Securities Issued by Corporations 657,701 657,701
Mortgage-Backed Securities:
Residential - Government Agencies 629,327 629,327
Residential - U.S. Government-Sponsored Enterprises 709,127 709,127
Commercial - Government Agencies or Sponsored Agencies 134,923 134,923
Total Mortgage-Backed Securities 1,473,377 1,473,377
Total Investment Securities Available-for-Sale 146,214 2,262,719 2,408,933
Loans Held for Sale 3,124 3,124
Mortgage Servicing Rights 678 678
Other Assets 13,448 13,448
Derivatives 1 94,921 148 95,069
Total Assets Measured at Fair Value on a Recurring Basis as of December 31, 2023 $ 159,662 $ 2,360,764 $ 826 $ 2,521,252
Liabilities:
Derivatives 1 $ — $ 143,857 $ — $ 143,857
Total Liabilities Measured at Fair Value on a Recurring Basis as of December 31, 2023 $ — $ 143,857 $ — $ 143,857

1 The fair value of each class of derivatives is shown in Note 11 Derivative Financial Instruments .

35

Table of Contents

For the three months ended March 31, 2024, and March 31, 2023, the changes in Level 3 assets and liabilities measured at fair value on a recurring basis were as follows:

(dollars in thousands) Mortgage Servicing Rights 1
Three Months Ended March 31, 2024
Balance as of January 1, 2024 $ 678 $ 148
Realized and Unrealized Net Gains (Losses):
Included in Net Income ( 4 ) 123
Transfers to Loans Held for Sale ( 156 )
Variation Margin Payments
Balance as of March 31, 2024 $ 674 $ 115
Total Unrealized Net Gains (Losses) Included in Net Income Related to Assets Still Held as of March 31, 2024 $ — $ 123
Three Months Ended March 31, 2023
Balance as of January 1, 2023 $ 717 $ ( 122,071 )
Realized and Unrealized Net Gains (Losses):
Included in Net Income ( 10 ) 336
Transfers to Loans Held for Sale ( 236 )
Variation Margin Payments 69,133
Balance as of March 31, 2023 $ 707 $ ( 52,838 )
Total Unrealized Net Gains (Losses) Included in Net Income Related to Assets Still Held as of March 31, 2023 $ — $ 188

1 Realized and unrealized gains and losses related to mortgage servicing rights are reported as a component of mortgage banking income in the Company’s consolidated statements of income.

2 Realized and unrealized gains and losses related to interest rate lock commitments are reported as a component of mortgage banking income in the Company’s consolidated statements of income. Realized and unrealized gains and losses related to interest rate swap agreements not designated as hedging instruments are reported as a component of other noninterest income and interest rate swap agreements designated as hedging instruments are reported in interest income in the Company’s consolidated statements of income.

For Level 3 assets and liabilities measured at fair value on a recurring or nonrecurring basis as of March 31, 2024, and December 31, 2023, the significant unobservable inputs used in the fair value measurements were as follows:

(dollars in thousands) Valuation Technique Description Fair Value
March 31, 2024
Mortgage Servicing Rights Discounted Cash Flow Constant Prepayment Rate 3.00 % - 20.73 % 4.12 % $ 26,323
Discount Rate 8.06 % - 10.93 % 9.81 %
Net Derivative Assets and Liabilities:
Interest Rate Lock Commitments Pricing Model Closing Ratio 89.10 % - 99.00 % 93.82 % $ 115
December 31, 2023
Mortgage Servicing Rights Discounted Cash Flow Constant Prepayment Rate 2.98 % - 21.18 % 4.06 % $ 26,851
Discount Rate 7.65 % - 10.79 % 9.48 %
Net Derivative Assets and Liabilities:
Interest Rate Lock Commitments Pricing Model Closing Ratio 83.50 % - 99.00 % 85.53 % $ 148

1 Unobservable inputs for mortgage servicing rights and interest rate lock commitments were weighted by loan amount.

Significant increases (decreases) in any of those inputs in isolation could result in a significantly lower (higher) fair value measurement. Although the constant prepayment rate and the discount rate are not directly interrelated, they generally move in opposite directions of each other.

36

Table of Contents

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

The Company may be required periodically to measure certain assets and liabilities at fair value on a nonrecurring basis in accordance with GAAP. These adjustments to fair value usually result from the application of lower-of-cost-or-fair value accounting or impairment write-downs of individual assets. The following table represents the assets measured at fair value on a nonrecurring basis as of March 31, 2024, and December 31, 2023.

(dollars in thousands) Fair Value Hierarchy Net Carrying Amount Valuation Allowance
March 31, 2024
Mortgage Servicing Rights - amortization method Level 3 $ 19,748 $ —
December 31, 2023
Mortgage Servicing Rights - amortization method Level 3 $ 20,201 $ —

As previously mentioned, all of the Company's mortgage servicing rights are classified as Level 3 measurements due to the use of significant unobservable inputs, as well as significant management judgment and estimation.

Fair Value Option

The following table reflects the difference between the aggregate fair value and the aggregate unpaid principal balance of the Company’s residential mortgage loans held for sale as of March 31, 2024, and December 31, 2023.

(dollars in thousands) Aggregate Fair Value Aggregate Unpaid Principal Aggregate Fair Value Less Aggregate Unpaid Principal
March 31, 2024
Loans Held for Sale $ 2,182 $ 2,167 $ 15
December 31, 2023
Loans Held for Sale $ 3,124 $ 3,051 $ 73

Changes in the estimated fair value of residential mortgage loans held for sale are reported as a component of mortgage banking income in the Company’s consolidated statements of income. For the three months ended March 31, 2024, and year ended December 31, 2023, the net gains or losses from the change in fair value of the Company’s residential mortgage loans held for sale were not material.

37

Table of Contents

Financial Instruments Not Recorded at Fair Value on a Recurring Basis

The following presents the carrying amount, fair value, and placement in the fair value hierarchy of the Company’s financial instruments not recorded at fair value on a recurring basis as of March 31, 2024, and December 31, 2023. This table excludes financial instruments for which the carrying amount approximates fair value. For short-term financial assets such as cash and cash equivalents, the carrying amount is a reasonable estimate of fair value due to the relatively short time between the origination of the instrument and its expected realization. For non-marketable equity securities such as Federal Home Loan Bank of Des Moines and Federal Reserve Bank stock, the carrying amount is a reasonable estimate of fair value as these securities can only be redeemed or sold at their par value and only to the respective issuing government supported institution or to another member institution. For financial liabilities such as noninterest-bearing demand, interest-bearing demand, and savings deposits, the carrying amount is a reasonable estimate of fair value due to these products having no stated maturity.

Carrying Fair Value Measurements — Quoted Prices in Active Markets for Identical Assets or Liabilities Significant Other Observable Inputs Significant Unobservable Inputs
(dollars in thousands) Amount Fair Value (Level 1) (Level 2) (Level 3)
March 31, 2024
Financial Instruments - Assets
Investment Securities Held-to-Maturity $ 4,913,457 $ 4,104,622 $ 115,118 $ 3,989,504 $ —
Loans 13,586,807 12,639,643 12,639,643
Financial Instruments - Liabilities
Time Deposits 3,079,187 3,060,493 3,060,493
Securities Sold Under Agreements to Repurchase 150,490 152,830 152,830
Other Debt 1 550,000 545,546 545,546
December 31, 2023
Financial Instruments – Assets
Investment Securities Held-to-Maturity $ 4,997,335 $ 4,253,637 $ 116,531 $ 4,137,106 $ —
Loans 13,698,701 12,872,260 12,872,260
Financial Instruments – Liabilities
Time Deposits 3,057,302 3,043,258 3,043,258
Securities Sold Under Agreements to Repurchase 150,490 155,461 155,461
Other Debt 1 550,000 541,466 541,466

1 Excludes finance lease obligations.

38

Table of Contents

Item 2. Management’s Discussion and Analysis ("MD&A") of Financial Condition and Results of Operations

The following MD&A is intended to help the reader understand the Company and its operations and is focused on our fiscal 2024 financial results, including comparisons of year-to-year performance, trends, and updates from the Company’s most recent 10-K filing. Discussion and analysis of our 2023 fiscal year, as well as the year-to-year comparison between fiscal years 2023 and 2022, are included in "Management's Discussion and Analysis of Financial Condition and Results of Operations," Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023, filed with the SEC on February 29, 2024.

Forward-Lookin g Statements

This report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts and may include statements concerning, among other things, the anticipated economic and business environment in our service area and elsewhere, credit quality and other financial and business matters in future periods, our future results of operations and financial position, our business strategy and plans and our objectives and future operations. We also may make forward-looking statements in our other documents filed with or furnished to the U.S. Securities and Exchange Commission (the “SEC”). In addition, our senior management may provide forward-looking statements orally to analysts, investors, representatives of the media and others. Our forward-looking statements are based on numerous assumptions, any of which could prove to be inaccurate, and actual results may differ materially from those projected because of a variety of risks and uncertainties, including, but not limited to: (1) general economic conditions either nationally, internationally, or locally may be different than expected, and particularly, any event that negatively impacts the tourism industry in Hawaii; (2) the compounding effects of the COVID-19 pandemic, including reduced tourism in Hawaii, the duration and scope of government mandates or other limitations of or restrictions on travel, volatility in the international and national economy and credit markets, inflation, worker absenteeism, quarantines or other travel or health-related restrictions, the length and severity of the COVID-19 pandemic, the pace of recovery following the COVID-19 pandemic, and the effect of government, business and individual actions intended to mitigate the effects of the COVID-19 pandemic; (3) changes in market interest rates that may affect credit markets and our ability to maintain our net interest margin; (4) changes in our credit quality or risk profile that may increase or decrease the required level of our reserve for credit losses; (5) the impact of legislative and regulatory initiatives, particularly the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the “Dodd-Frank Act”) and Economic Growth, Regulatory Relief, and Consumer Protection Act of 2018; (6) changes to the amount and timing of proposed common stock repurchases; (7) unanticipated changes in the securities markets, public debt markets, and other capital markets in the U.S. and internationally, including, without limitation, the elimination of the London Interbank Offered Rate (“LIBOR”) as a benchmark interest rate; (8) changes in fiscal and monetary policies of the markets in which we operate; (9) the increased cost of maintaining or the Company’s ability to maintain adequate liquidity and capital, based on the requirements adopted by the Basel Committee on Banking Supervision and U.S. regulators; (10) changes in accounting standards; (11) changes in tax laws or regulations, including Public Law 115-97, commonly known as the Tax Cuts and Jobs Act, or the interpretation of such laws and regulations; (12) any failure in or breach of our operational systems, information systems or infrastructure, or those of our merchants, third party vendors and other service providers; (13) any interruption or breach of security of our information systems resulting in failures or disruptions in customer account management, general ledger processing, and loan or deposit systems; (14) natural disasters, public unrest or adverse weather, public health, disease outbreaks, and other conditions impacting us and our customers’ operations or negatively impacting the tourism industry in Hawaii; (15) competitive pressures in the markets for financial services and products; (16) actual or alleged conduct which could harm our reputation; and (17) the impact of litigation and regulatory investigations of the Company, including costs, expenses, settlements, and judgments. Words such as “believes,” “anticipates,” “expects,” “intends,” “targeted,” and similar expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements.

Given these risks and uncertainties, you should not place undue reliance on any forward-looking statement as a prediction of our actual results. The risks and uncertainties that could cause actual results to differ materially from our historical experience and our expectations and projections include but are not limited to those described in Item 1A, “Risk Factors,” Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and elsewhere in our most recent Annual Report on Form 10-K and in subsequent SEC filings. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by the federal securities laws.

39

Table of Contents

Investor Announcements

Investors and others should note that the Company intends to announce financial and other information to the Company’s investors using the Company’s investor relations website at https://ir.boh.com, social media channels, press releases, SEC filings and public conference calls and webcasts, all for purposes of complying with the Company’s disclosure obligations under Regulation FD. Accordingly, investors should monitor these channels, as information is updated, and new information is posted.

Critical Accounting Policies

Our Consolidated Financial Statements were prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and follow general practices within the industries in which we operate. The significant accounting policies we follow are presented in Note 1 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2023. Application of these principles requires us to make estimates, assumptions, and judgments that affect the amounts reported in the Consolidated Financial Statements and accompanying notes. Most accounting policies are not considered critical accounting policies by management. Several factors are considered in determining whether or not a policy is critical in the preparation of the Consolidated Financial Statements. Factors include, among other things, whether the policy requires management to make difficult, subjective, and complex judgments about matters that are inherently uncertain and whether it is likely that materially different results would be reported under different conditions or different assumptions. The accounting policies we believe are most critical in preparing our Consolidated Financial Statements are presented in the section titled “Critical Accounting Policies” in Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023. There have been no significant changes in the Company’s application of critical accounting policies since December 31, 2023.

Overview

We are a regional financial services company serving businesses, consumers, and governments in Hawaii, Guam, and other Pacific Islands. Our principal operating subsidiary, the Bank, was founded in 1897.

Our business strategy is to use our unique market knowledge, prudent management discipline and brand strength to deliver exceptional value to our stakeholders. Our business plan is balanced between growth and risk management while maintaining flexibility to adjust to economic changes. We will continue to focus on providing customers with best-in-class service and an innovative mix of products and services. We will also remain focused on delivering strong financial results while maintaining prudent risk and capital management strategies and affirming our commitment to support our local communities.

Hawaii Economy

In the aftermath of the devastation cause by the Maui wildfires, Hawaii’s economy has proven to be resilient and continues to perform well. Despite a dip in visitor arrivals and spending immediately after the fires, real visitor spending rebounded and hovered near historic highs in the first quarter. There was some softening of U.S. mainland visitor arrivals, however, it was offset by an uptick in visitors from Canada and Japan, representing promising ongoing progress towards regaining Hawaii’s international visitor profile. At the end of 2023, statewide visitor arrivals were about 9% below pre-pandemic levels primarily due to the Maui wildfires. However, the number of visitors to all other islands were at or above pre-pandemic levels.

The construction industry, buoyed by large federal and state grants, is expected to expand and require approximately 2,500 workers over the next three years in order to support Maui rebuilding efforts and home building projects on Oahu. On Maui, unemployment claims have decreased indicating a stronger than expected labor market recovery. For the rest of the state, employment rates have remained fairly stable, however, nearly all industries, excluding construction, are expected to experience a slowdown of job gains in 2024. Overall, Hawaii’s unemployment rate increased slightly from December 2023 to 3.1% in March 2024, which remains below the U.S. unemployment rate of 3.8%.

High housing costs are a challenge throughout the state. On Maui, in particular, residents displaced by the wildfires struggle to find long-term housing. For the first three months of 2024, the median price of single-family home sales and condominium sales on Oahu increased 4.4% and 1.0%, respectively, compared to the same period in 2023. The volume of single-family home sales and condominiums sales on Oahu increased 6.1% and decreased 7.1%, respectively, for the first three months of 2024 compared with the same period in 2023. Inventory of single-family homes and condominiums on Oahu continues to remain low at 2.7 months and 4.0 months, respectively.

40

Table of Contents

Earnings Summary

Net income for the first quarter of 2024 was $36.4 million, a decrease of $10.4 million or 22% compared to the same period in 2023. Diluted earnings per common share was $0.87 for the first quarter of 2024, a decrease of $0.27 or 24% compared to the same period in 2023.

• The return on average common equity for the first quarter of 2024 was 11.20% compared with 15.79% in the same quarter of 2023.

• Net interest income for the first quarter of 2024 was $113.9 million, a decrease of 16% from the same quarter of 2023. The decrease in net interest income in the first quarter of 2024 was primarily due to higher funding costs, partially offset by higher earning asset yields. The net interest margin was 2.11% in the first quarter of 2024, a decrease of 36 basis points from the same period in 2023.

• The provision for credit losses for the first quarter of 2024 and 2023 was $2.0 million.

• Noninterest income was $42.3 million in the first quarter of 2024, an increase of 4% from the same period in 2023.

• Noninterest expense was $105.9 million in the first quarter of 2024, a decrease of 5% from the same quarter of 2023.

• The effective tax rate for the first quarter of 2024 was 24.76% compared with 25.38% during the same quarter of 2023.

We maintained a strong balance sheet during the first quarter of 2024, with what we believe are appropriate reserves for credit losses, strong liquidity and growing capital.

• Total non-performing assets were $11.8 million as of March 31, 2024, up $0.1 million from December 31, 2023. Non-performing assets as a percentage of total loans and leases and foreclosed real estate were 0.09% at the end of the quarter, comparable to the same quarter of 2023.

• Net loan and lease charge-offs during the first quarter of 2024 were $2.3 million or 7 basis points annualized of total average loans and leases outstanding. Net loan and lease charge-offs for the first quarter of 2024 were comprised of charge-offs of $3.8 million partially offset by recoveries of $1.5 million. Compared to the same quarter of 2023, net loan and lease charge-offs decreased by $0.4 million or 1 basis point annualized on total average loans and leases outstanding.

• The allowance for credit losses on loans and leases was $147.7 million as of March 31, 2024, an increase of $1.3 million from December 31, 2023. The ratio of the allowance for credit losses to total loans and leases outstanding was 1.07% at the end of the quarter, up 3 basis points from the same quarter of 2023.

• Total assets were $23.4 billion as of March 31, 2024, a decrease of 1% from December 31, 2023.

• The investment securities portfolio was $7.3 billion as of March 31, 2024, a decrease of 2% from December 31, 2023. The investment portfolio remains largely comprised of securities issued by U.S. government agencies and U.S. government-sponsored enterprises.

• Total loans and leases were $13.9 billion as of March 31, 2024, a decrease of 1% from December 31, 2023.

• Total deposits were $20.7 billion as of March 31, 2024, a decrease of 2% from December 31, 2023.

• Total shareholders’ equity was $1.4 billion as of March 31, 2024, an increase of 2% from December 31, 2023.

• No shares of common stock were repurchased under the share repurchase program in the first quarter of 2024. Total remaining buyback authority under the share repurchase program was $126.0 million as of March 31, 2024.

• The Company’s Board of Directors declared a quarterly cash dividend of $0.70 per share on the Company’s outstanding common shares. The dividend will be payable on June 14, 2024 to shareholders of record at the close of business on May 31, 2024.

• On April 5, 2024, the Company announced that the Board of Directors declared the quarterly dividend payment of $10.94 per share, equivalent to $0.2735 per depositary share, on its preferred stock. The depositary shares representing the Series A Preferred Stock are traded on the NYSE under the symbol “BOH.PRA.” The dividend will be payable on May 1, 2024 to shareholders of record of the preferred stock as of the close of business on April 16, 2024.

41

Table of Contents

Analysis of Stat ements of Income

Average balances, related income and expenses, and resulting yields and rates are presented in Table 1. An analysis of the change in net interest income, on a taxable-equivalent basis, is presented in Table 2.

Average Balances and Interest Rates - Taxable-Equivalent Basis Table 1
Three Months Ended Three Months Ended
March 31, 2024 March 31, 2023
Average Income/ Yield/ Average Income/ Yield/
(dollars in millions) Balance Expense 2 Rate Balance Expense 2 Rate
Earning Assets
Interest-Bearing Deposits in Other Banks $ 4.8 $ — 2.51 % $ 1.7 $ — 6.25 %
Funds Sold 455.9 6.1 5.32 295.9 3.4 4.55
Investment Securities
Available-for-Sale
Taxable 2,380.4 21.8 3.66 2,820.3 23.8 3.40
Non-Taxable 1.7 1.99 9.6 0.1 4.38
Held-to-Maturity
Taxable 4,926.8 21.9 1.79 5,336.2 23.8 1.78
Non-Taxable 34.7 0.2 2.10 35.3 0.2 2.10
Total Investment Securities 7,343.6 43.9 2.40 8,201.4 47.9 2.34
Loans Held for Sale 2.2 6.17 1.5 5.30
Loans and Leases 3
Commercial and Industrial 1,652.5 22.0 5.36 1,411.4 16.2 4.67
Paycheck Protection Program 10.8 1.40 16.9 0.1 2.35
Commercial Mortgage 3,716.6 50.5 5.46 3,736.9 45.1 4.90
Construction 307.9 5.6 7.27 280.4 3.9 5.65
Commercial Lease Financing 58.4 0.3 1.87 66.9 (0.14 )
Residential Mortgage 4,649.9 45.0 3.87 4,666.0 39.9 3.42
Home Equity 2,250.1 21.1 3.78 2,239.4 18.2 3.30
Automobile 831.0 8.9 4.30 871.8 7.3 3.37
Other 4 391.6 6.5 6.66 427.8 6.2 5.83
Total Loans and Leases 13,868.8 159.9 4.63 13,717.5 136.9 4.03
Other 62.30 1.1 6.23 67.2 0.6 3.56
Total Earning Assets 21,737.6 211.0 3.89 22,285.2 188.8 3.42
Cash and Due From Banks 240.8 319.1
Other Assets 1,303.2 1,261.2
Total Assets $ 23,281.6 $ 23,865.5
Interest-Bearing Liabilities
Interest-Bearing Deposits
Demand $ 3,764.2 $ 7.7 0.82 % $ 4,215.9 $ 5.2 0.50 %
Savings 8,131.3 49.4 2.44 8,009.0 20.6 1.05
Time 3,081.1 32.0 4.18 1,789.9 12.0 2.71
Total Interest-Bearing Deposits 14,976.6 89.1 2.39 14,014.8 37.8 1.09
Funds Purchased 60.4 0.7 4.66
Short-Term Borrowings 265.0 3.2 4.84
Securities Sold Under Agreements to Repurchase 150.5 1.4 3.79 725.5 5.4 2.96
Other Debt 560.1 5.9 4.25 499.6 5.3 4.30
Total Interest-Bearing Liabilities 15,687.2 96.4 2.47 15,565.3 52.4 1.36
Net Interest Income $ 114.6 $ 136.4
Interest Rate Spread 1.42 % 2.06 %
Net Interest Margin 2.11 % 2.47 %
Noninterest-Bearing Demand Deposits 5,567.0 6,416.1
Other Liabilities 611.3 551.2
Shareholders’ Equity 1,416.1 1,332.9
Total Liabilities and Shareholders’ Equity $ 23,281.6 $ 23,865.5

1 Due to rounding, the amounts presented in this table may not tie to other amounts presented elsewhere in this report.

2 Interest income includes taxable-equivalent basis adjustments, based upon a federal statutory tax rate of 21%, of $0.7 million and $0.5 million for the three months ended March 31, 2024 and March 31, 2023, respectively.

3 Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.

4 Comprised of other consumer revolving credit, installment, and consumer lease financing.

42

Table of Contents

Analysis of Change in Net Interest Income - Taxable-Equivalent Basis Table 2
Three Months Ended March 31, 2024
Compared to March 31, 2023
(dollars in millions) Volume 1 Rate 1 Total
Change in Interest Income:
Funds Sold $ 2.0 $ 0.7 $ 2.7
Investment Securities
Available-for-Sale
Taxable (3.8 ) 1.8 (2.0 )
Non-Taxable (0.1 ) (0.1 )
Held-to-Maturity
Taxable (1.8 ) (0.1 ) (1.9 )
Total Investment Securities (5.7 ) 1.7 (4.0 )
Loans and Leases
Commercial and Industrial 3.1 2.7 5.8
Paycheck Protection Program (0.1 ) (0.1 )
Commercial Mortgage (0.2 ) 5.6 5.4
Construction 0.5 1.2 1.7
Commercial Lease Financing 0.3 0.3
Residential Mortgage (0.2 ) 5.3 5.1
Home Equity 0.1 2.8 2.9
Automobile (0.4 ) 2.0 1.6
Other 2 (0.5 ) 0.8 0.3
Total Loans and Leases 2.3 20.7 23.0
Other (0.1 ) 0.6 0.5
Total Change in Interest Income (1.5 ) 23.7 22.2
Change in Interest Expense:
Interest-Bearing Deposits
Demand (0.6 ) 3.1 2.5
Savings 0.3 28.5 28.8
Time 11.5 8.5 20.0
Total Interest-Bearing Deposits 11.2 40.1 51.3
Funds Purchased (0.7 ) (0.7 )
Short-Term Borrowings (3.2 ) (3.2 )
Securities Sold Under Agreements to Repurchase (5.2 ) 1.2 (4.0 )
Other Debt 0.7 (0.1 ) 0.6
Total Change in Interest Expense 2.8 41.2 44.0
Change in Net Interest Income $ (4.3 ) $ (17.5 ) $ (21.8 )

1 The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

2 Comprised of other consumer revolving credit, installment, and consumer lease financing.

Net Interest Income

Net interest income is affected by the size and mix of our balance sheet components as well as the spread between interest earned on assets and interest paid on liabilities. Net interest margin is defined as net interest income, on a taxable-equivalent basis, as a percentage of average earning assets.

Yields on our earning assets increased by 47 basis points in the first quarter of 2024 compared to the same period in 2023. This is primarily due to the higher rate environment in 2024 compared to the prior year.

Yields on our investment securities portfolio increased by 6 basis points in the first quarter of 2024 compared to the same period in 2023 primarily due to the income received from interest rate swaps that hedge the fair value of our AFS securities portfolio. Yields on funds sold increased by 77 basis points in the first quarter of 2024 compared to the same period in 2023 due to higher rates. Yields on our loan and lease portfolio increased by 60 basis points in the first quarter of 2024 compared to the same period in 2023 due to an increase in yields on our floating rate loan portfolio, higher rates on loans that originated during the period, and income received from interest rate swaps that hedge the fair value of our residential mortgage portfolio.

43

Table of Contents

Interest rates paid on our interest-bearing liabilities increased by 111 basis points in the first quarter of 2024 compared to the same period in 2023. The interest rates on interest-bearing deposits increased by 130 basis points in the first quarter of 2024 compared to the same period in 2023 due to the higher rate environment. The rates paid on securities sold under agreements to repurchase increased by 83 basis points in the first quarter of 2024 compared to the same period in 2023 due to the termination of $575 million in repurchase agreements during the third quarter of 2023.

The average balance of our earning assets decreased by $0.5 billion or 2% in the first quarter of 2024 compared to the same period in 2023 primarily due to a decrease in our investment securities portfolio. The average balance of our investment securities decreased by $0.9 billion or 10% in the first quarter of 2024 compared to the same period in 2023 primarily due to cashflows from the portfolio not being reinvested into securities. The average balance of our loan and lease portfolio increased by $0.2 billion or 1% in the first quarter of 2024 compared to the same period in 2023 primarily due to an increase in our commercial and industrial portfolio.

The average balances of our interest-bearing deposits for the three months ended March 31, 2024 increased by $961.8 million or 7% compared to the same period in 2023 driven by an increase in savings and time deposits, partially offset by a reduction in interest-bearing demand deposits. The average balance of our interest-bearing demand deposits for the three months ended March 31, 2024 decreased by $451.7 million or 11% compared to the same period in 2023. The average balance of our savings deposits increased by $122.3 million for the three months ended March 31, 2024 compared to the same period in 2023. The average balance of our time deposits for the three months ended March 31, 2024 increased by $1.3 billion or 72% compared to the same period in 2023 driven by customer migration to higher rate deposit products as a result of the higher rate environment.

The average balances of our securities sold under agreements to repurchase for the three months ended March 31, 2024 decreased by $575.0 million or 79% compared to the same period in 2023. The decrease was due to the termination of $575 million in repurchase agreements in the third quarter of 2023. The average balances of our other debt, which was comprised primarily of Federal Home Loan Bank (“FHLB”) advances increased by $0.1 billion in the first quarter of 2024 compared to the same period in 2023 primarily due to $50.0 million in net FHLB advances since the first quarter of 2023.

Noninterest Income

Table 3 presents the components of noninterest income.

Noninterest Income
Three Months Ended March 31,
(dollars in thousands) 2024 2023 Change
Trust and Asset Management $ 11,189 $ 10,690 $ 499
Mortgage Banking 951 1,004 (53 )
Service Charges on Deposit Accounts 7,947 7,737 210
Fees, Exchange, and Other Service Charges 14,123 13,808 315
Investment Securities Gains (Losses), Net (1,497 ) (1,792 ) 295
Annuity and Insurance 1,046 1,271 (225 )
Bank-Owned Life Insurance 3,356 2,842 514
Other Income 5,170 5,177 (7 )
Total Noninterest Income $ 42,285 $ 40,737 $ 1,548

Trust and asset management income is comprised of fees earned from the management and administration of trusts and other customer assets. The management fees are largely based upon the market value of the assets and the fee rate charged to customers. Total trust assets under administration were $11.9 billion and $10.9 billion as of March 31, 2024, and March 31, 2023, respectively. Trust and asset management income increased by $0.5 million or 5% for the first three months of 2024 compared to the same period in 2023 primarily due to an increase in the asset values of our customers' accounts.

Bank-owned life insurance increased by $0.5 million or 18% for the first three months of 2024 compared to the same period in 2023 primarily due to an increase in the yield on the underlying assets.

44

Table of Contents

Noninteres t Expense

Table 4 presents the components of noninterest expense.

Noninterest Expense Table 4
Three Months Ended March 31,
(dollars in thousands) 2024 2023 Change
Salaries $ 38,031 $ 38,617 $ (586 )
Incentive Compensation 3,090 3,997 (907 )
Share-Based Compensation 3,799 3,159 640
Commission Expense 572 647 (75 )
Retirement and Other Benefits 4,299 5,888 (1,589 )
Payroll Taxes 4,730 5,848 (1,118 )
Medical, Dental, and Life Insurance 3,212 3,864 (652 )
Separation Expense 482 3,068 (2,586 )
Total Salaries and Benefits 58,215 65,088 (6,873 )
Net Occupancy 10,456 9,872 584
Net Equipment 10,103 10,375 (272 )
Data Processing 4,770 4,583 187
Professional Fees 4,677 3,883 794
FDIC Insurance 3,614 3,234 380
Other Expense:
Advertising 1,933 2,045 (112 )
Delivery and Postage Services 1,632 1,681 (49 )
Merchant Transaction and Card Processing Fees 1,665 1,653 12
Mileage Program Travel 1,103 1,093 10
Operational Losses 815 846 (31 )
Other 6,876 7,566 (690 )
Total Other Expense 14,024 14,884 (860 )
Total Noninterest Expense $ 105,859 $ 111,919 $ (6,060 )

Total salaries and benefits expense decreased by $6.9 million or 11% for the first three months of 2024 compared to the same periods in 2023. The decrease was primarily due to a decrease in separation expenses and retirement and other benefits.

Net occupancy expense increased by $0.6 million or 6% for the first three months of 2024 compared to the same period in 2023. This increase was due to an increase in vacancies of spaces that we sublease, and an increase in common area maintenance charges assessed to us by our lessors.

Professional fees increased by $0.8 million or 20% for the first three months of 2024 compared to the same period in 2023 primarily due to an increase in consulting fees and the outsourcing of various support functions.

Total other expense decreased by $0.9 million or 6% for the first quarter of 2024 compared to the same period in 2023. This decrease was primarily due to lower broker's charges as a result of fewer customer swaps and lower energy tax credit partnership amortization expense.

Provision for Income Taxes

Table 5 presents our provision for income taxes and effective tax rates.

Provision for Income Taxes and Effective Tax Rates Table 5
Three Months Ended March 31,
(dollars in thousands) 2024 2023
Provision for Income Taxes $ 11,973 $ 15,931
Effective Tax Rates 24.76 % 25.38 %

The provision for income taxes was $12.0 million in the first quarter of 2024, a decrease of $4.0 million compared to the same period in 2023. The effective tax rate for the first quarter of 2024 was 24.76%, a decrease from 25.38% for the same period in 2023. The lower effective tax rate in the first quarter of 2024 compared to the same period in 2023 was due to an increase in tax exempt income and tax benefits from low-income housing investments.

45

Table of Contents

Analysis of Statements of Condition

Investment Securities

The carrying value of our investment securities portfolio was $7.3 billion and $7.4 billion as of March 31, 2024, and December 31, 2023, respectively. The decrease is due to cash flows from the portfolio not being reinvested into securities.

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability, and the level of interest rate risk to which we are exposed to. These evaluations may cause us to change the level of funds we deploy into investment securities, change the composition of our investment securities portfolio, and change the proportion of investments made into the available-for-sale and held-to-maturity investment categories.

Mortgage-backed securities issued by Ginnie Mae, Fannie Mae, and Freddie Mac are the largest concentration in our portfolio. As of March 31, 2024, these mortgage-backed securities were all AAA-rated, with a low probability of a change in their credit ratings in the near future.

Gross unrealized gains in our investment securities portfolio were $0.7 million as of March 31, 2024, and $0.7 million as of December 31, 2023. Gross unrealized losses in our investment securities portfolio were $1.1 billion as of March 31, 2024, and $1.0 billion as of December 31, 2023. The gross unrealized losses were primarily related to mortgage-backed securities issued by U.S. government agencies or U.S. government-sponsored enterprises. See Note 3 to the Consolidated Financial Statements for more information.

Loans and Leases

Table 6 presents the composition of our loan and lease portfolio by major categories.

Loan and Lease Portfolio Balances — (dollars in thousands) March 31, 2024 December 31, 2023 Table 6 — Change
Commercial
Commercial and Industrial $ 1,669,482 $ 1,652,699 $ 16,783
Paycheck Protection Program 10,177 11,369 (1,192 )
Commercial Mortgage 3,715,032 3,749,016 (33,984 )
Construction 323,069 304,463 18,606
Lease Financing 57,817 59,939 (2,122 )
Total Commercial 5,775,577 5,777,486 (1,909 )
Consumer
Residential Mortgage 4,616,900 4,684,171 (67,271 )
Home Equity 2,240,946 2,264,827 (23,881 )
Automobile 825,854 837,830 (11,976 )
Other 1 394,560 400,712 (6,152 )
Total Consumer 8,078,260 8,187,540 (109,280 )
Total Loans and Leases $ 13,853,837 $ 13,965,026 $ (111,189 )

1 Comprised of other revolving credit, installment, and lease financing.

Total loans and leases as of March 31, 2024, decreased by $111.2 million or 1%, from December 31, 2023, primarily due to reductions in the consumer and commercial mortgage portfolio, offset by growth from commercial and industrial loans and construction loans.

Commercial loans and leases as of March 31, 2024 remained relatively unchanged from December 31, 2023. Commercial and industrial loans increased by $16.8 million or 1% from December 31, 2023, primarily due to higher corporate demand for funding from the non-profit sector. PPP loans decreased by $1.2 million, or 10% from December 31, 2023, primarily due to paydowns. Commercial mortgage loans decreased by $34.0 million or 1% from December 31, 2023, primarily due to lowered demand from new and existing customers. Construction loans increased by $18.6 million or 6% from December 31, 2023, primarily due to demand from new and existing customers, offset by paydowns and loans converted to commercial mortgages. Lease financing decreased by $2.1 million, or 4% from December 31, 2023, primarily due to paydowns.

46

Table of Contents

Consumer loans and leases as of March 31, 2024, decreased by $109.3 million or 1% from December 31, 2023. Residential mortgage loans decreased by $67.3 million or 1% from December 31, 2023, primarily due to monthly amortizations on our loan portfolio and a decrease in the fair value adjustment of the closed pool of fixed-rate residential mortgages that are designated as the hedged item for our fair value hedges. Home equity portfolio decreased by $23.9 million or 1% from December 31, 2023, as a result of lower new originations. Automobile loans decreased by $12.0 million or 1% from December 31, 2023, as a result of increased competition in a higher rate environment. Other consumer loans decreased by $6.2 million or 2% from December 31, 2023, due to slowdown in new originations and continued loan paydowns, partially offset by increased lease production.

Table 7 presents the composition of our loan and lease portfolio by geographic area and by major categories.

Geographic Distribution of Loan and Lease Portfolio — (dollars in thousands) Hawaii U.S. Mainland 1 Guam Other Pacific Islands Table 7 — Total
March 31, 2024
Commercial
Commercial and Industrial $ 1,450,828 $ 135,335 $ 68,756 $ 14,563 $ 1,669,482
Paycheck Protection Program 8,377 1,232 276 292 10,177
Commercial Mortgage 3,232,954 292,473 189,169 436 3,715,032
Construction 323,069 323,069
Lease Financing 57,102 715 57,817
Total Commercial 5,072,330 429,040 258,916 15,291 5,775,577
Consumer
Residential Mortgage 4,541,051 3,454 71,997 398 4,616,900
Home Equity 2,193,106 42 47,798 2,240,946
Automobile 643,444 141,503 40,907 825,854
Other 2 338,133 46,919 9,508 394,560
Total Consumer 7,715,734 3,496 308,217 50,813 8,078,260
Total Loans and Leases $ 12,788,064 $ 432,536 $ 567,133 $ 66,104 $ 13,853,837
December 31, 2023
Commercial
Commercial and Industrial $ 1,422,819 $ 142,264 $ 71,576 $ 16,040 $ 1,652,699
Paycheck Protection Program 9,192 1,522 318 337 11,369
Commercial Mortgage 3,270,239 288,174 190,165 438 3,749,016
Construction 304,463 304,463
Lease Financing 59,152 787 59,939
Total Commercial 5,065,865 431,960 262,846 16,815 5,777,486
Consumer
Residential Mortgage 4,606,763 3,467 73,504 437 4,684,171
Home Equity 2,216,554 44 48,229 2,264,827
Automobile 648,937 146,885 42,008 837,830
Other 2 343,054 48,020 9,638 400,712
Total Consumer 7,815,308 3,511 316,638 52,083 8,187,540
Total Loans and Leases $ 12,881,173 $ 435,471 $ 579,484 $ 68,898 $ 13,965,026

1 For secured loans and leases, classification is made based on where the collateral is located. For unsecured loans and leases, classification is made based on the location where the majority of the borrower’s business operations are conducted.

2 Comprised of other revolving credit, installment, and lease financing.

Our commercial and consumer lending activities are concentrated primarily in Hawaii and the Pacific Islands. Our commercial loan and lease portfolio to borrowers based on the U.S. Mainland includes participation in shared national credits for customers whose operations and assets extend beyond Hawaii.

47

Table of Contents

Other Assets

Table 8 presents the major components of other assets.

Other Assets — (dollars in thousands) March 31, 2024 December 31, 2023 Table 8 — Change
Federal Home Loan Bank of Des Moines and Federal Reserve Bank Stock $ 62,376 $ 62,272 $ 104
Derivative Financial Instruments 153,160 95,069 58,091
Low-Income Housing and Other Equity Investments 202,391 208,858 (6,467 )
Deferred Compensation Plan Assets 15,362 13,448 1,914
Prepaid Expenses 22,963 18,237 4,726
Accounts Receivable 16,974 17,073 (99 )
Deferred Tax Assets and Tax Receivable 175,114 183,691 (8,577 )
Other 38,445 40,810 (2,365 )
Total Other Assets $ 686,785 $ 639,458 $ 47,327

Derivative financial instruments increased by $58.1 million due to increasing fair values of our interest rate swaps impacted by prevailing interest rates. Low-income housing and other equity investments decreased by $6.5 million due to the amortization of existing investments. Prepaid expenses increased by $4.7 million due to the restart of prepaid insurance in the new fiscal year. Deferred tax assets and tax receivable decreased by $8.6 million due to temporary differences between financial reporting and income tax basis of unrealized losses on investment securities and a lower federal income tax receivable.

Deposits

Table 9 presents the composition of our deposits by major customer categories.

Deposits — (dollars in thousands) March 31, 2024 December 31, 2023 Table 9 — Change
Consumer $ 10,429,004 $ 10,319,809 $ 109,195
Commercial 8,323,330 8,601,224 (277,894 )
Public and Other 1,924,252 2,134,012 (209,760 )
Total Deposits $ 20,676,586 $ 21,055,045 $ (378,459 )

Total deposits were $20.7 billion as of March 31, 2024, a decrease of $378.5 million or 2% from December 31, 2023. Consumer deposits increased by $109.2 million primarily from increases of $86.6 million in time deposits and $22.6 million in core deposits. Commercial deposits decreased by $277.9 million due to a decrease of $278.8 million in core deposits, partially offset by an increase of $0.9 million in time deposits. Public and other deposits decreased by $209.8 million primarily from decreases of $144.2 million in core deposits and $65.6 million in time deposits.

Table 10 presents the composition of our savings deposits.

Savings Deposits — (dollars in thousands) March 31, 2024 December 31, 2023 Table 10 — Change
Money Market $ 3,403,802 $ 3,258,631 $ 145,171
Regular Savings 4,827,443 4,930,841 (103,398 )
Total Savings Deposits $ 8,231,245 $ 8,189,472 $ 41,773

The increase in Money Market was primarily due to an increase in commercial deposits of $166.1 million offset by $20.9 million decrease in consumer deposits. The decrease in Regular Savings was primarily due to decreases in public deposits of $184.8 million and $37.9 million in commercial deposits, partially offset by an increase of $119.3 million in consumer deposits.

48

Table of Contents

Table 11 presents the maturity distribution of the estimated uninsured time deposits.

Maturity Distribution of Estimated Uninsured Time Deposits — (dollars in thousands) March 31, 2024 December 31, 2023 Table 11 — Change
Remaining maturity:
Three months or less $ 558,695 $ 663,342 $ (104,647 )
After three through six months 309,730 382,684 (72,954 )
After six through twelve months 237,701 236,205 1,496
After twelve months 466,479 483,841 (17,362 )
Total $ 1,572,605 $ 1,766,072 $ (193,467 )

Estimated uninsured deposits is calculated pursuant to regulatory guidance and reported in our Call Report, and includes deposits collateralized by government-backed securities and intercompany deposits of wholly-owned subsidiaries. The table below presents a reconciliation of our estimated uninsured deposits as reported in our Call Report to our adjusted uninsured deposits. We believe the adjusted uninsured deposits provides useful information about our deposits at risk.

Uninsured Deposits Reconciliation — (dollars in thousands) March 31, 2024 1 December 31, 2023
Estimated Uninsured Deposits, as Reported in our Call Report 1 $ 10,562,219 $ 11,012,425
Less:
Deposits Collaterized by Securities (1,839,039 ) (2,038,011 )
Intercompany Deposits of Wholly-Owned Subsidiaries (80,440 ) (69,399 )
Other (37,088 ) (34,340 )
Adjusted Uninsured Deposits $ 8,605,652 $ 8,870,675

1 Balances presented as of March 31, 2024 are preliminary.

Securities Sold Under Agreements to Repurchase

Table 12 presents the composition of our securities sold under agreements to repurchase.

Securities Sold Under Agreements to Repurchase — (dollars in thousands) March 31, 2024 December 31, 2023 Table 12 — Change
Private Institutions $ 150,000 $ 150,000 $ —
Government Entities 490 490
Total Securities Sold Under Agreements to Repurchase $ 150,490 $ 150,490 $ —

Securities sold under agreements to repurchase were $150.5 million as of March 31, 2024, and December 31, 2023. As of March 31, 2024, the weighted-average maturity was 0.61 years for our repurchase agreements with government entities and 4.96 years for our repurchase agreements with private institutions. As of March 31, 2024, the weighted-average interest rates for outstanding agreements with government entities and private institutions were 1.55% and 3.80%, respectively, with all rates being fixed. Each of our repurchase agreements are accounted for as collateralized financing arrangements (i.e., a secured borrowing) and not as sales and subsequent repurchases of securities.

Other Debt

Table 13 presents the composition of our other debt.

Other Debt — (dollars in thousands) March 31, 2024 December 31, 2023 Table 13 — Change
Federal Home Loan Bank Advances $ 550,000 $ 550,000 $ —
Finance Lease Obligations 10,163 10,190 (27 )
Total $ 560,163 $ 560,190 $ (27 )

49

Table of Contents

Analysis of Business Segments

Our business segments are defined as Consumer Banking, Commercial Banking, and Treasury and Other.

Table 14 summarizes net income from our business segments. Additional information about segment performance is presented in Note 10 to the Consolidated Financial Statements.

Business Segment Net Income
Three Months Ended March 31,
(dollars in thousands) 2024 2023 1
Consumer Banking $ 32,803 $ 29,819
Commercial Banking 29,642 33,416
Total 62,445 63,235
Treasury and Other (26,054 ) (16,393 )
Consolidated Total $ 36,391 $ 46,842
1 Certain prior period information has been reclassified to conform to current presentation.

Consumer Banking

Net income increased by $3.0 million or 10% in the first quarter of 2024 compared to the same period in 2023 primarily due to a decrease in noninterest expense and an increase in noninterest income. The decrease in noninterest expense is primarily due to lower salaries and benefits expense, as well as lower allocated marketing expense and lower allocated technology expense. The increase in noninterest income is primarily due to higher trust and asset management income.

Commercial Banking

Net income decreased by $3.8 million or 11% in the first quarter of 2024 compared to the same period in 2023 primarily due to decreases in net interest income and noninterest income, partially offset by a decrease in noninterest expense. The decrease in net interest income was primarily due to a decrease in noninterest bearing and interest bearing demand deposits along with lower net spreads on interest bearing demand and savings. The decrease in net interest income was partially offset by increases to savings, and time deposit balances along with increased spreads on noninterest bearing deposits. The decrease in noninterest income was primarily due to a decrease in customer derivative program revenue, partially offset by an increase in account analysis revenue and loan fees. The decrease in noninterest expense is primarily due to reduced allocated administrative and support unit expenses, lower salaries & benefits, and lower broker charges related to the customer derivative program.

Treasury and Other

Net income decreased by $9.7 million in the first quarter of 2024 compared to the same period in 2023 primarily due to lower net interest income. This was partially offset by higher noninterest income, lower noninterest expense and a lower provision for income taxes. The decrease in net interest income was primarily due to higher funding costs, partially offset by an increase in interest income from higher asset yields. The increase in noninterest income is primarily due improved swap performance, earnings on bank owned life insurance, and higher profit on foreign exchange contracts. The lower noninterest expense is mainly from lower separation expense. The provision for income taxes in this business segment represents the residual amount to arrive at the total tax expense for the Company.

50

Table of Contents

Corporate Risk Profile

Credit Risk

As of March 31, 2024, our overall credit risk profile remains strong, reflecting Hawaii’s economy which continues to perform well.

We actively manage exposures with deteriorating asset quality to reduce levels of potential loss exposure and closely monitor our reserves and capital to address both anticipated and unforeseen issues. Risk management activities include detailed analysis of portfolio segments and stress tests of certain segments to ensure that reserve and capital levels are appropriate. We perform frequent loan and lease-level risk monitoring and risk rating reviews, which provide opportunities for early interventions to allow for credit exits or restructuring, loan and lease sales, and voluntary workouts and liquidations.

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More

Table 15 presents information on non-performing assets (“NPAs”) and accruing loans and leases past due 90 days or more.

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More — (dollars in thousands) March 31, 2024 December 31, 2023 Table 15 — Change
Non-Performing Assets
Non-Accrual Loans and Leases
Commercial
Commercial and Industrial $ 13 $ 39 $ (26 )
Commercial Mortgage 2,714 2,884 (170 )
Total Commercial 2,727 2,923 (196 )
Consumer
Residential Mortgage 3,199 2,935 264
Home Equity 3,240 3,791 (551 )
Total Consumer 6,439 6,726 (287 )
Total Non-Accrual Loans and Leases 9,166 9,649 (483 )
Foreclosed Real Estate 2,672 2,098 574
Total Non-Performing Assets $ 11,838 $ 11,747 $ 91
Accruing Loans and Leases Past Due 90 Days or More
Consumer
Residential Mortgage $ 3,378 $ 3,814 $ (436 )
Home Equity 1,580 1,734 (154 )
Automobile 517 399 118
Other 1 872 648 224
Total Consumer 6,347 6,595 (248 )
Total Accruing Loans and Leases Past Due 90 Days or More $ 6,347 $ 6,595 $ (248 )
Total Loans and Leases $ 13,853,837 $ 13,965,026 $ (111,189 )
Ratio of Non-Accrual Loans and Leases to Total Loans and Leases 0.07 % 0.07 % (0.00 )%
Ratio of Non-Performing Assets to Total Loans and Leases and Foreclosed Real Estate 0.09 % 0.08 % 0.00 %
Ratio of Non-Performing Assets to Total Assets 0.05 % 0.05 % 0.00 %
Ratio of Commercial Non-Performing Assets to Total Commercial Loans and Leases and Commercial Foreclosed Real Estate 0.05 % 0.05 % (0.00 )%
Ratio of Consumer Non-Performing Assets to Total Consumer Loans and Leases and Consumer Foreclosed Real Estate 0.11 % 0.11 % 0.01 %
Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and Foreclosed Real Estate 0.13 % 0.13 % (0.00 )%
Changes in Non-Performing Assets
Balance as of December 31, 2023 $ 11,747
Additions 1,652
Reductions
Payments (921 )
Return to Accrual Status (617 )
Charge-offs/Write-downs (23 )
Total Reductions (1,561 )
Balance as of March 31, 2024 $ 11,838

1 Comprised of other revolving credit, installment, and lease financing.

51

Table of Contents

NPAs consist of non-accrual loans and leases, and foreclosed real estate. Changes in the level of non-accrual loans and leases typically represent additions for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to foreclosed real estate, or are no longer classified as non-accrual because they have returned to accrual status.

Residential mortgage non-accrual loans were $3.2 million as of March 31, 2024, an increase of $0.3 million or 9% from December 31, 2023. As of March 31, 2024, our residential mortgage non-accrual loans were comprised of 16 loans with a weighted average current loan-to-value ratio of 67.6%.

Foreclosed real estate represents property acquired as the result of borrower defaults on loans. Foreclosed real estate is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. Foreclosed real estate was $2.7 million as of March 31, 2024.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection. Loans and leases past due 90 days or more and still accruing interest were $6.3 million as of March 31, 2024, a $0.2 million or 4% decrease from December 31, 2023. The decrease was primarily in residential mortgage and home equity.

Reserve for Credit Losses

Table 16 presents the activity in our reserve for credit losses.

Reserve for Credit Losses
Three Months Ended
(dollars in thousands) March 31, 2024 December 31, 2023 March 31, 2023
Balance at Beginning of Period $ 152,429 $ 151,653 $ 151,247
Loans and Leases Charged-Off
Commercial
Commercial and Industrial (360 ) (229 ) (261 )
Consumer
Home Equity (35 ) (14 ) (50 )
Automobile (1,048 ) (938 ) (1,663 )
Other 1 (2,312 ) (2,349 ) (2,335 )
Total Loans and Leases Charged-Off (3,755 ) (3,530 ) (4,309 )
Recoveries on Loans and Leases Previously Charged-Off
Commercial
Commercial and Industrial 116 125 50
Consumer
Residential Mortgage 42 301 61
Home Equity 184 180 184
Automobile 526 612 672
Other 1 606 588 674
Total Recoveries on Loans and Leases Previously Charged-Off 1,474 1,806 1,641
Net Charged-Off - Loans and Leases (2,281 ) (1,724 ) (2,668 )
Provision for Credit Losses:
Loans and Leases 3,542 2,864 1,806
Unfunded Commitments (1,542 ) (364 ) 194
Total Provision for Credit Losses 2,000 2,500 2,000
Balance at End of Period $ 152,148 $ 152,429 $ 150,579
Components
Allowance for Credit Losses - Loans and Leases $ 147,664 $ 146,403 $ 143,577
Reserve for Unfunded Commitments 4,484 6,026 7,002
Total Reserve for Credit Losses $ 152,148 $ 152,429 $ 150,579
Average Loans and Leases Outstanding $ 13,868,800 $ 13,906,114 $ 13,717,483
Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding (annualized) 0.07 % 0.05 % 0.08 %
Ratio of Allowance for Credit Losses to Loans and Leases Outstanding 2 1.07 % 1.05 % 1.04 %

1 Comprised of other revolving credit, installment, and lease financing.

2 The numerator comprises the Allowance for Credit Losses - Loans and Leases.

52

Table of Contents

Allowance for Credit Losses - Loans and Leases

As of March 31, 2024, the Allowance was $147.7 million or 1.07% of total loans and leases outstanding, compared with an Allowance of $146.4 million or 1.05% of total loans and leases outstanding as of December 31, 2023. The Allowance as of March 31, 2024, continues to include a qualitative overlay to account for economic uncertainty and downside risk of a recession.

Net charge-offs on loans and leases were $2.3 million or 0.07% of total average loans and leases on an annualized basis, in the first quarter of 2024 compared to net charge-offs of $2.7 million or 0.08% of total average loans and leases on an annualized basis, in the first quarter of 2023. The decrease in net charge-offs on loans and leases was primarily due to lower gross-charge offs in the Automobile segment, which was partially offset by lower recoveries in the Automobile and Other segments.

Reserve for Unfunded Commitments

The Unfunded Reserve was $4.5 million as of March 31, 2024, a decrease of $1.5 million or 26% from December 31, 2023, primarily driven by higher utilization of commercial and industrial, and construction commitments. The reserve for unfunded commitments is recorded in other liabilities in the consolidated statements of condition.

Provision for Credit Losses

For the first three months of 2024, the provision for credit losses was $2 million, unchanged from the same period in 2023.

Market Risk

Market risk is the potential of loss arising from adverse changes in interest rates and prices. We are exposed to market risk as a consequence of the normal course of conducting our business activities. Our market risk management process involves measuring, monitoring, controlling, and mitigating risks that can significantly impact our statements of income and condition. In this management process, market risks are balanced with expected returns in an effort to enhance earnings performance, while managing volatility to an acceptable level.

Our primary market risk exposure is interest rate risk.

Interest Rate Risk

The objective of our interest rate risk management process is to optimize net interest income while operating within acceptable limits that balance expected return with potential earnings and price volatility that may arise due to changes in interest rates over short-term, medium-term, and long-term time horizons while maintaining adequate levels of funding and liquidity. The potential cash flows, sales, or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of interest rates. This interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. Our investment securities portfolio is also subject to significant interest rate risk.

We utilize two management guidelines to measure our interest rate risk exposure to fluctuations in interest rates: 1) net interest income (“NII”) sensitivity, and 2) economic value of equity (“EVE”) sensitivity. NII and EVE sensitivities measure the estimated percentage change in forward looking net-interest income and economic value, respectively, under instantaneous parallel shocks of the yield curve that range from -400 basis points to +400 basis points. NII sensitivity is measured over two successive 12-month periods and thus evaluates interest rate risk over short-term and medium-term time horizons, while EVE sensitivity, which captures the present value of all on and off balance sheet positions, measures interest rate risk over a long-term time horizon. The results are measured relative to established limits and early warning indicators that ensure that fluctuation in income and valuation in both up and down rate shocks remain within levels approved by the Asset and Liability Management Committee (“ALCO”) and the Board of Directors. While we recognize that instantaneous parallel shocks of the entire yield curve are unrealistic, we believe that the application of immediate shocks provides us with a sufficient range of potential outcomes to frame our risk exposures. We pay particular attention to the +/-200 basis point shock sensitivities, as we believe they represent a more realistic range of rate movements that could occur in the near to medium term. For the three months ended March 31, 2024, we remained within applicable guidelines for such scenarios.

The ALCO, which is comprised of members of executive management, utilizes several techniques to manage interest rate risk, which include:

• adjusting the balance sheet mix or altering the interest rate characteristics of assets and liabilities;

53

Table of Contents

• changing product pricing strategies;

• modifying characteristics, including mix and duration, of the investment securities portfolio; and

• using derivative financial instruments.

Changes in interest rates may have a material impact on earnings and valuation as a result of balance sheet cash flow, maturity structure and repricing frequency. The investment portfolio and loan portfolio has significant repricing volumes and cash flows from maturities and paydowns, providing us with the opportunity to redeploy funds in order to respond to changes in the rate environment. These assets are primarily funded by deposit balances, which have an indeterminate life. Historically, our deposit base has consisted primarily of core consumer and commercial deposit relationships. While we strive to position our balance sheet to organically reduce volatility in earnings and valuation, primarily through our funding and investment portfolio positioning, as well as product pricing strategies, we have also established a hedging program designed to allow us to adjust the duration of our earning assets synthetically. As of March 31, 2024, our hedging program consisted primarily of pay-fixed interest rate swaps. As interest rates change, we may use different instruments to manage interest rate risk, including caps, floors, swaptions and other commonly utilized derivative instruments. See Note 11 to the Consolidated Financial Statements.

A key element in our ongoing process to measure and monitor interest rate risk is the utilization of an asset/liability simulation model that attempts to capture the dynamic nature of assets and liabilities in various interest rate environments. This model is used to estimate and measure our balance sheet sensitivity to changes in interest rates. Given the structure of our balance sheet, model results are particularly sensitive to changes in prepayment rates on mortgage-related assets and interest-bearing deposit repricing behavior. We utilize a model to estimate the prepayment behavior of our mortgage-related assets, which considers the characteristics of the underlying mortgage loans, including rate (used to gauge refinance incentive), seasoning or age, and seasonality. The model’s forecasted results are regularly tested against historical prepayment behavior and is, in the ordinary course, recalibrated if the difference between actual and projected prepayments exceed established guidelines. Separate models are utilized to project interest-bearing deposit repricing behavior in various interest rate environments. These models were developed based upon our historical repricing behavior over several interest rate cycles. The models’ forecast results are periodically tested against historical pricing and have been and may continue to be recalibrated.

We utilize net interest income simulations to analyze short-term income sensitivities to changes in interest rates. Table 17A presents, as of March 31, 2024, and December 31, 2023, an estimate of the change in net interest income that would result from an immediate change in interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. The base case scenario assumes the statement of condition and interest rates are generally unchanged. Based on our net interest income simulation as of March 31, 2024, net interest income is expected to increase as interest rates rise. Rising interest rates would drive higher rates on floating rate loans and investment securities, as well as higher reinvestment rates on loan and investment securities cashflows. However, lower interest rates would likely cause a decline in net interest income as lower rates would lead to lower yields on loans and investment securities, as well as drive higher premium amortization on existing investment securities. Based on our net interest income simulation as of March 31, 2024, NII sensitivity to changes in interest rates for the twelve months subsequent to March 31, 2024, was less sensitive in comparison to the sensitivity profile for the twelve months subsequent to December 31, 2023. Quarter-over-quarter NII sensitivity decreased due primarily to an increase in assumed deposit repricing sensitivity. To analyze the impact of changes in interest rates in a more realistic manner, non-parallel interest rate scenarios are also simulated. These non-parallel interest rate scenarios indicate that net interest income may decrease from the base case scenario should the yield curve flatten or become more inverted for a period of time. Conversely, if the yield curve were to steepen, net interest income may increase.

Net Interest Income Sensitivity Profile
Impact on Future Annual Net Interest Income
(dollars in thousands) March 31, 2024 December 31, 2023
Immediate Change in Interest Rates (basis points)
+400 $ 47,077 9.4 % $ 109,909 21.6 %
+300 36,140 7.2 85,238 16.7
+200 24,900 5.0 59,228 11.6
+100 13,076 2.6 31,961 6.3
-100 (21,445 ) (4.3 ) (33,605 ) (6.6 )
-200 (45,579 ) (9.1 ) (64,601 ) (12.7 )
-300 (66,985 ) (13.4 ) (95,971 ) (18.8 )
-400 (94,160 ) (18.8 ) (129,431 ) (25.4 )

54

Table of Contents

Table 17B presents an estimate of the change in EVE that would result from an immediate change in interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Similar to the sensitivity profile above, the base case scenario assumes the statement of condition and interest rates are generally unchanged.

Economic Value of Equity Sensitivity Profile Table 17B
Impact on Economic Value of Equity
(dollars in thousands) March 31, 2024 December 31, 2023
Immediate Change in Interest Rates (basis points)
+400 $ (856,165 ) (29.9 )% $ (852,829 ) (30.1 )%
+300 (630,351 ) (22.0 ) (624,395 ) (22.1 )
+200 (403,791 ) (14.1 ) (396,259 ) (14.0 )
+100 (184,711 ) (6.5 ) (180,902 ) (6.4 )
-100 141,989 5.0 136,083 4.8
-200 200,385 7.0 188,466 6.7
-300 73,614 2.6 42,697 1.5
-400 (264,344 ) (9.2 ) (235,282 ) (8.3 )

EVE sensitivity quarter-over-quarter was largely unchanged, as our addition of pay-fixed swaps continue to offset the sensitivity of fixed-rate assets in up rate shock environments.

Other Market Risks

In addition to interest rate risk, we are exposed to other forms of market risk in our normal business transactions. Foreign currency and foreign exchange contracts expose us to a small degree of foreign currency risk. These transactions are primarily executed on behalf of customers. Our trust and asset management income are at risk to fluctuations in the market values of underlying assets, particularly debt and equity securities. Also, our share-based compensation expense is dependent on the fair value of our stock options, restricted stock units, and restricted stock at the date of grant. The fair value of stock options, restricted stock units, and restricted stock is impacted by the market price of the Parent’s common stock on the date of grant and is at risk to changes in equity markets, general economic conditions, and other factors.

Liquidity Risk Management

The objective of our liquidity risk management process is to manage cash flow and liquidity in an effort to provide continuous access to sufficient, reasonably priced funds. Funding requirements are impacted by loan originations and refinancing, deposit balance changes, liability issuances and settlements, and off-balance sheet funding commitments. We consider and comply with various regulatory guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability, and off- balance sheet positions. The ALCO monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

We maintain access to ample sources of readily available contingent liquidity. As of March 31, 2024, we had pledged loans and investment securities to the Federal Reserve Discount Window and had remaining borrowing capacity of $7.4 billion. We are also a member of the FHLB Des Moines. As of March 31, 2024, we had remaining borrowing capacity of $2.0 billion.

In addition, we utilize our investment securities portfolio as collateral to secure deposits of public entities as well as repurchase agreements with private institution counterparties. The high-quality nature of our investment securities portfolio, which consists primarily of government and agency securities, facilitates the use of these assets for pledging purposes.

Other sources of liquidity also include investment securities in our available-for-sale securities portfolio and our ability to sell loans in the secondary market. Our core deposits have historically provided us with a long-term source of stable and relatively low-cost source of funding. Additional funding is also available through the issuance of long-term debt or equity.

General market and economic conditions will impact our ability to borrow funds from external sources, as well as the cost of such borrowing both in terms of rate as well as haircuts on collateral pledged to support such borrowings. Although a significant portion of our investment securities were in an unrealized loss position as of March 31, 2024, we believe we have sufficient access to various forms of liquidity that would alleviate the need to liquidate these investment securities and realize the losses.

We continued our focus on maintaining a strong liquidity position. As of March 31, 2024, cash and cash equivalents were $0.9 billion, the carrying value of our available-for-sale investment securities was $2.4 billion, and total deposits were $20.7 billion. As of

55

Table of Contents

March 31, 2024, our available-for-sale investment securities portfolio was comprised of securities with an average base duration of approximately 3.68 years.

Capital Management

We actively manage capital, commensurate with our risk profile, to enhance shareholder value. We also seek to maintain capital levels for the Company and the Bank at amounts in excess of the regulatory “well-capitalized” thresholds. Periodically, we may respond to market conditions by implementing changes to our overall balance sheet positioning to manage our capital position.

The Company and the Bank are each subject to regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements could cause certain mandatory and discretionary actions by regulators that, if undertaken, would likely have a material effect on our financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Company and the Bank must meet specific capital guidelines that involve quantitative and qualitative measures. These measures were established by regulation intended to ensure capital adequacy. Capital ratios are calculated using the regulatory capital rule that allows a five-year transition period related to the adoption of CECL. As of March 31, 2024, the Company’s capital levels remained characterized as “well-capitalized.” There have been no conditions or events since March 31, 2024, that management believes have changed either the Company’s or the Bank’s capital classifications. The Company’s regulatory capital ratios are presented in Table 18 below.

Table 18 presents our regulatory capital and ratios as of March 31, 2024, and December 31, 2023.

Regulatory Capital and Ratios — (dollars in thousands) March 31, 2024 December 31, 2023
Regulatory Capital 1
Total Common Shareholders’ Equity $ 1,260,489 $ 1,238,756
Add: CECL Transitional Amount 2,375 4,749
Less: Goodwill, Net of Deferred Tax Liabilities 28,746 28,746
Postretirement Benefit Liability Adjustments (23,092 ) (23,261 )
Net Unrealized Losses on Investment Securities 2 (360,489 ) (373,427 )
Other (198 ) (198 )
Common Equity Tier 1 Capital 1,617,897 1,611,645
Preferred Stock, Net of Issuance Cost 175,487 175,487
Tier 1 Capital 1,793,384 1,787,132
Allowable Reserve for Credit Losses 150,133 148,400
Total Regulatory Capital $ 1,943,517 $ 1,935,532
Risk-Weighted Assets $ 14,071,841 $ 14,226,780
Key Regulatory Capital Ratios
Common Equity Tier 1 Capital Ratio 11.50 % 11.33 %
Tier 1 Capital Ratio 12.74 12.56
Total Capital Ratio 13.81 13.60
Tier 1 Leverage Ratio 7.62 7.51

1 Regulatory capital ratios as of March 31, 2024, are preliminary.

2 Includes unrealized gains and losses related to the Company’s reclassification of available-for-sale investment securities to the held-to-maturity category.

As of March 31, 2024, shareholders’ equity was $1.4 billion, an increase of $21.7 million or 2% from December 31, 2023. For the first three months of 2024, net income of $36.4 million, other comprehensive income of $13.1 million, share-based compensation of $4.0 million, and common stock issuances of $1.6 million were offset by cash dividends paid of $28.1 million on common shares, common stock repurchased of $3.3 million, and cash dividends declared of $2.0 million on preferred shares. No shares of common stock were repurchased under the share repurchase program in the first quarter of 2024. From the beginning of our share repurchase program in July 2001 through March 31, 2024, we repurchased a total of 58.2 million shares of our common stock and returned a total of $2.4 billion to our shareholders at an average cost of $41.24 per share.

Remaining buyback authority under our share repurchase program was $126.0 million as of March 31, 2024. The actual amount and timing of future share repurchases, if any, will depend on market and economic conditions, regulatory rules, applicable SEC rules, and various other factors.

56

Table of Contents

In April 2024, the Parent’s Board of Directors declared a quarterly dividend payment of its Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series A, of $10.94 per share, equivalent to $0.2735 per depositary share. The dividend will be payable on May 1, 2024, to shareholders of record of the preferred stock at the close of business on April 16, 2024.

In April 2024, the Parent’s Board of Directors declared a quarterly cash dividend of $0.70 per share on the Parent’s outstanding common shares. The dividend will be payable on June 14, 2024, to shareholders of record of the common stock at the close of business on May 31, 2024.

Operational Risk

Operational risk represents the risk of loss resulting from our operations, including, but not limited to, the risk of fraud by employees or persons outside the Company, errors relating to transaction processing and technology, failure to adhere to compliance requirements, and the risk of cyber attacks. We are also exposed to operational risk through our outsourcing arrangements, and the effect that changes in circumstances or capabilities of our outsourcing vendors can have on our ability to continue to perform operational functions necessary to our business. The risk of loss also includes the potential legal actions that could arise as a result of an operational deficiency or as a result of noncompliance with applicable regulatory standards, adverse business decisions or their implementation, and customer attrition due to potential negative publicity. Operational risk is inherent in all business activities, and management of this risk is important to the achievement of Company goals and objectives.

Our Operational Risk Committee (the “ORC”) provides oversight and assesses the most significant operational risks facing the Company. We have developed a framework that provides for a centralized operating risk management function through the ORC, supplemented by business unit responsibility for managing operational risks specific to their business units. Our internal audit department also validates the system of internal controls through ongoing risk-based audit procedures and reports on the effectiveness of internal controls to executive management and the Audit and Risk Committee of the Board of Directors.

We continuously strive to strengthen our system of internal controls to improve the oversight of operational risk. While our internal controls have been designed to minimize operational risks, there is no assurance that business disruption or operational losses will not occur. On an ongoing basis, management reassesses operational risks, implements appropriate process changes, and invests in enhancements to our systems of internal controls.

Off-Balance Sheet Arrangements, Credit Commitments, and Contractual Obligations

Off-Balance Sheet Arrangements

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low-income housing partnerships and solar energy partnerships. Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. We have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs.

Credit Commitments and Contractual Obligations

Our credit commitments and contractual obligations have not changed materially since previously reported in our Annual Report on Form 10-K for the year ended December 31, 2023.

57

Table of Contents

Item 3. Quantitative and Qualitat ive Disclosures About Market Risk

See “Market Risk” of this Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Item 4. Control s and Procedures

Disclosure Controls and Procedures

The Company’s management, including the Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of March 31, 2024. The Company’s disclosure controls and procedures are designed to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the U.S. Securities and Exchange Commission’s rules and forms, and that such information is accumulated and communicated to the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of March 31, 2024.

Changes in Internal Control over Financial Reporting

There were no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended March 31, 2024, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

58

Table of Contents

Part II - Othe r Information

Item 1. Legal Proceedings

Information regarding legal proceedings is incorporated by reference from “Contingencies” in Note 12 to our Consolidated Financial Statements (unaudited) set forth in Part I of this report.

Item 1A. Ri sk Factors

There are no material changes from the risk factors set forth under Part I, Item 1A. “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023.

59

Table of Contents

Item 2. Unregistered Sales of Equ ity Securities and Use of Proceeds

The Parent’s repurchases of its common stock during the first quarter of 2024 were as follows:

Issuer Purchases of Equity Securities — Period Total Number of Shares Purchased 1 Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs 2
January 1 - 31, 2024 2,335 $ 72.70 $ 126,038,927
February 1 - 29, 2024 51,015 61.28 126,038,927
March 1 - 31, 2024 396 59.95 126,038,927
Total 53,746 $ 61.77

1 During the first quarter of 2024, 53,746 shares were acquired from employees in connection with income tax withholdings related to the vesting of restricted stock and acquired by the trustee of a trust established pursuant to the Bank of Hawai‘i Corporation Director Deferred Compensation Plan (the “DDCP”) directly from the Parent in satisfaction of the Company’s obligations to participants under the DDCP. The issuance of these shares was made in reliance upon the exemption from the registration requirements of the Securities Act of 1933, as amended (the “Securities Act”) by Section 4(a)(2) thereof. The trustee under the trust and the participants under the DDCP are “Accredited Investors”, as defined in Rule 501(a) under the Securities Act. These transactions did not involve a public offering and occurred without general solicitation or advertising. The shares were purchased at the closing price of the Parent’s common stock on the dates of purchase.

2 The share repurchase program was first announced in July 2001. The program has no set expiration or termination date. The actual amount and timing of future share repurchases, if any, will depend on market and economic conditions, regulatory rules, applicable SEC rules, and various other factors.

Item 5. Oth er Information

During the fiscal quarter ended March 31, 2024 , no ne of the Company’s directors or executive officers adopted or terminated any contract, instruction or written plan for the purchase or sale of Company securities that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) or any non-Rule 10b5-1 trading arrangement.

60

Table of Contents

Item 6. Exhibits

A list of exhibits to this Form 10-Q is set forth on the Exhibit Index and is incorporated herein by reference.

Exhibit Index

Exhibit Number
3.1 Certificate of Incorporation of Bank of Hawaii Corporation (f/k/a Pacific Century Financial Corporation and Bancorp Hawaii, Inc.), as amended (incorporated by reference to Exhibit 3.1 to Bank of Hawaii Corporation’s Annual Report on Form 10-K for its fiscal year ended December 31, 2005 filed on February 28, 2006).
3.2 Certificate of Amendment of Certificate of Incorporation of Bank of Hawaii Corporation (incorporated by reference to Exhibit 3.1 to Bank of Hawaii Corporation’s Current Report on Form 8-K filed on April 30, 2008).
3.3 Certificate of Designations of 4.375% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series A (incorporated by reference to Exhibit 3.1 to Bank of Hawaii Corporation’s Current Report on Form 8-K filed on June 15, 2021).
3.4 Amended and Restated By-laws of Bank of Hawaii Corporation (as amended November 20, 2020) (incorporated by reference to Exhibit 3.2 to Bank of Hawaii Corporation’s Current Report on Form 8-K filed on November 23, 2020).
4.1 Deposit Agreement, dated June 15, 2021, by and among Bank of Hawaii Corporation, Computershare Inc. and Computershare Trust Company, N.A., jointly as depositary, and the holders from time to time of the depositary receipts described therein (incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on June 15, 2021)
4.2 Form Depository Receipt (included in Exhibit 4.1)
31.1 Certification of Chief Executive Officer Pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as Amended, Adopted Pursuant to Section 302 of the Sarbanes Oxley Act of 2002
31.2 Certification of Chief Financial Officer Pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as Amended, Adopted Pursuant to Section 302 of the Sarbanes Oxley Act of 2002
32 Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH Inline XBRL Taxonomy Extension Schema Document
104 The cover page for the Company’s Quarterly Report on the Form 10-Q has been formatted in Inline XBRL and contained in Exhibit 101

61

Table of Contents

Signat ures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Date: Bank of Hawaii Corporation
By: /s/ Peter S. Ho
Peter S. Ho
Chairman of the Board,
Chief Executive Officer, and
President
By: /s/ Dean Y. Shigemura
Dean Y. Shigemura
Vice Chair, Chief Financial Officer

62

Talk to a Data Expert

Have a question? We'll get back to you promptly.