Investor Presentation • Sep 23, 2015
Investor Presentation
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Bank Zachodni WBK S.A. ("BZ WBK") and Banco Santander, S.A. ("Santander") both caution that this presentation contains forward-looking statements. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macroeconomic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors that we have indicated in our past and future filings and reports could adversely affect our business and financial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.
Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.
The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.
Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000.
Note: Statements as to historical performance, share price or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast.
Note: The businesses included in each of the geographical segments and the accounting principles under which their results are presented by Grupo Santander may differ from the business included in the public subsidiaries in such geographies and the accounting principles applied locally. Accordingly, the results of operations and trends shown by Grupo Santander for its geographical segments may differ materially from those disclosed locally by such subsidiaries.
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Strengths and opportunities
Strategy
• Strong, well-capitalised banking sector
Source: IMF, World Bank, World Economic Forum, UN, BZ WBK
(1) Age of population in Poland : 0-24 years - 27% of the population; 0-30 years – 37% ; 0-39 years – 51%.
Source: World Bank, NBP, BZ WBK, OECD
Data as at 30.06.2015, apart from adequacy ratios above data does not include SCB in Poland
(1) Market share gross loans
(2) Net profit adjusted by one-off bancassurance transaction (impact on profil after tax approx. €110MM)
Enhanced customer experience
Profitable business transformation meeting both customer and shareholder requirements
Maintaining Strong RoTE
| 2018 Poland targets | 1H'15 | 2018 | |
|---|---|---|---|
| People | Employees 'fully engaged' in the Global Engagement Survey Financial institution ranked by graduates as best employer |
- - |
50% Top 3 |
| Customers | Retail loyal customers (MM) | 1.16 | 1.26 |
| SMEs and Corporate loyal customers (k) |
55 | 77 | |
| Digital customers (MM) | 1.82 | 2.5 | |
| Customer Service | -- | Top 2 | |
| Customer Loans Growth | 8.1% | >Mkt | |
| Fee income CAGR | -6%(1) | c.10%(2) | |
| Shareholders | FL CET1 | 14.3% | >13% |
| RoTE | 14.8% | >17% | |
| C/I ratio | 45% | <40% | |
| NPL ratio | 7.1% | c.5% | |
| Communities | Number of scholarships 2016-2018 (k) | 12.3 | |
| People supported 2016-2018 (k) | 368 |
Group criteria except FL CET1 (1) 1H'14-1H'15 (2) 2015-2018
| Key metric | 1H'15 | 2016 | Improvement | Comment |
|---|---|---|---|---|
| Retail loyal customers (k) |
1,160 | 1,201 | +4% | Successful continuation of strategy for • increasing customers engagement and income per customer |
| SMEs and corporates loyal customers (k) |
55 | 65 | +17% | • Enhance value proposition and non-risk based revenues. Services excellence & quality |
| Digital customers (k) |
1,825 | 2,000 | +10% | • Multichannel transformation of distribution network. Best in class in Polish market |
| NPLs credit quality |
7.1% | c.6% | c.-1p.p. | • Change in loan mix will improve quality |
Poland is a strong and growing economy
We have a clear vision focused on customer centricity and simplification
We will out-perform both the two leading banks and the sector as a whole
We expect superior returns to our shareholders
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