National Storage Mechanism

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RNS Number : 5920G
Aviva PLC
05 March 2015

Start part 4 of 5
Page 89

Capital & Assets

In this section
* Page Capital and liquidity
* C1 Capital performance
* C2 Regulatory capital
* C3 IFRS sensitivity analysis

Page 90

C1 - Capital performance

(a) Capital required to write life new business, internal rate of return and payback period

The Group generates a significant amount of capital each year which supports both shareholder distribution and reinvestment in new business. The new business written requires up front capital investment, due to set-up costs and capital requirements. The internal rate of return (IRR) is a measure of the shareholder return expected on this capital investment. It is equivalent to the discount rate at which the present value of the post-tax cash flows expected to be earned over the life time of the business written, including allowance for the time value of options and guarantees, is equal to the total invested capital to support the writing of the business. The capital included in the calculation of the IRR is the initial capital required to pay acquisition costs and set up statutory reserves in excess of premiums received ('initial capital'), plus required capital at the same level as for the calculation of the value of new business. The payback period shows how quickly shareholders can expect the total capital to be repaid. The payback period has been calculated based on undiscounted cash flows and allows for the initial and required capital. The projected investment returns in both the IRR and payback period calculations assume that equities, properties and bonds earn a return in excess of risk-free, consistent with the long-term rate of return assumed in operating earnings.

The internal rates of return on new business written during the period are set out below:

	2014	2013
	Internal rate of return¹ %	New business impact on free surplus² £m
United Kingdom	44%	(20)
Ireland	5%	35
United Kingdom & Ireland	33%	15
France	12%	144
Poland	23%	30
Italy	13%	52
Spain	16%	30
Other Europe	44%	16
Europe	16%	272
Asia & Other³	20%	63
Total	19.9%	350

¹ Gross of non-controlling interests
² Net of non-controlling interests
³ Other includes Aviva Investors. The UK Retail Fund Management business was transferred from UK Life to Aviva Investors in May 2014.

Page 91

C1 - Capital performance continued

(b) Analysis of return of equity - IFRS basis

	2014				2013
	Operating return¹ Before tax £m	After tax £m	Opening shareholders' funds including non-controlling interests £m	Return on equity %	Operating return¹ Before tax £m	After tax £m	Opening shareholders' funds including non-controlling interests £m
United Kingdom & Ireland Life	1,039	915	5,832	15.7%	952	904	5,646
United Kingdom & Ireland General Insurance and Health²	468	371	4,146	8.9%	410	319	4,008
Europe	965	654	5,598	11.7%	963	636	5,860
Canada	189	139	925	15.0%	246	180	1,039
Asia	85	71	709	10.0%	97	84	825
Fund management	86	58	237	24.5%	93	72	225
Corporate and Other Business³	(349)	(353)	(1,305)	n/a	(384)	(428)	(1,471)
Return on total capital employed	2,483	1,855	16,142	11.5%	2,377	1,767	16,132
Subordinated debt	(289)	(227)	(4,370)	5.2%	(305)	(234)	(4,337)
Senior debt	(21)	(16)	(755)	2.1%	(23)	(18)	(802)
Return on total equity	2,173	1,612	11,017	14.6%	2,339	1,722	11,360
Less: Non-controlling interests			(1,471)	9.7%			(1,574)
Direct capital instruments and fixed rate tier 1 notes	(69)		(1,382)	5.0%	(70)		(1,382)
Preference capital	(17)		(200)	8.5%	(17)		(200)
Return on equity shareholders' funds	1,383		7,964	17.4%	1,461		8,204

¹ The operating return is based upon Group adjusted operating profit, which is stated before integration and restructuring costs, impairment of goodwill, amortisation of intangibles, exceptional items and investment variances.
² The operating return for United Kingdom & Ireland general insurance and health is presented net of £31 million of investment return, which is allocated to Corporate and Other Business. The £31 million represents the return on capital supporting Pillar II ICA risks deemed not to be supporting the ongoing general insurance operation.
³ The 'Corporate' and 'Other Business' loss before tax of £349 million comprises corporate costs of £132 million, interest on internal lending arrangements of £186 million, other business operating loss (net of investment return) of £64 million, partly offset by finance income on the main UK pension scheme of £33 million.

	2014				2013
	Operating return¹ Before tax £m	After tax £m	Opening shareholders' funds including non-controlling interests £m	Return on equity %	Operating return¹ Before tax £m	After tax £m	Opening shareholders' funds including non-controlling interests £m
United Kingdom & Ireland Life	1,039	915	5,832	15.7%	952	904	5,646
United Kingdom & Ireland General Insurance and Health²	468	371	4,146	8.9%	410	319	4,008
Europe	965	654	5,598	11.7%	963	636	5,860
Canada	189	139	925	15.0%	246	180	1,039
Asia	85	71	709	10.0%	97	84	825
Fund management	86	58	237	24.5%	93	72	225
Corporate and Other Business³	(349)	(353)	(1,305)	n/a	(384)	(428)	(1,471)
Return on total capital employed	2,483	1,855	16,142	11.5%	2,377	1,767	16,132
United States			367	56.5%
Return on total capital employed (including United States)	2,667	1,974	16,499	12.0%
Subordinated debt	(289)	(227)	(4,370)	5.2%	(305)	(234)	(4,337)
Senior debt	(21)	(16)	(755)	2.1%	(23)	(18)	(802)
Return on total equity	2,339	1,722	11,360	15.2%
Less:Non-controlling interests			(1,574)	11.1%
Direct capital instruments and fixed rate tier 1 notes	(70)		(1,382)	5.1%	(70)		(1,382)
Preference capital	(17)		(200)	8.5%	(17)		(200)
Return on equity shareholders' funds	1,461		8,204	17.8%	1,254		8,204
Return on equity shareholders' funds (excluding United States operating return)					1,254		8,204

¹ The operating return is based upon Group adjusted operating profit, which is stated before integration and restructuring costs, impairment of goodwill, amortisation of intangibles, exceptional items and investment variances.
² The operating return for United Kingdom & Ireland general insurance and health is presented net of £79 million of investment return, which is allocated to Corporate and Other Business. The £79 million represents the return on capital supporting Pillar II ICA risks deemed not to be supporting the ongoing general insurance operation.
³ The 'Corporate' and 'Other Business' loss before tax of £384 million comprises corporate costs of £150 million, interest on internal lending arrangements of £231 million, other business operating loss (net of investment return) of £60 million, partly offset by finance income on the main UK pension scheme of £57 million.

Page 92

C1 - Capital performance continued

The table below shows how our capital, on both an IFRS and MCEV basis, is deployed by market and how that capital is funded.

	2014	2013
	Capital employed	Capital employed
	IFRS basis £m	Internally generated AVIF £m
Life business
United Kingdom	5,135	2,582
Ireland	533	99
United Kingdom & Ireland	5,668	2,681
France	2,234	1,393
Poland	318	1,059
Italy	929	351
Spain	557	210
Other Europe	82	77
Europe	4,120	3,090
Asia	791	358
	10,579	6,129
General insurance & health
United Kingdom	3,775	(115)
Ireland	370	-
United Kingdom & Ireland	4,145	(115)
France	556	-
Italy	276	-
Other Europe	32	-
Europe	864	-
Canada	969	-
Asia	29	-
	6,007	(115)
Fund Management	298	(31)
Corporate & Other Business¹	702	137
Total capital employed	17,586	6,120
Financed by
Equity shareholders' funds	10,018	5,529
Non-controlling interests	1,166	591
Direct capital instruments & fixed rate tier 1 notes	892	-
Preference shares	200	-
Subordinated debt	4,594	-
Senior debt	716	-
Total capital employed	17,586	6,120
Less: Goodwill	(1,327)
Total tangible capital employed²	16,259
Total debt³	6,652
Tangible debt leverage	41%

¹ 'Corporate' and 'other Business' includes centrally held tangible net assets, the main UK staff pension scheme surplus and also reflects internal lending arrangements. These internal lending arrangements, which net out on consolidation, include the formal loan arrangement between Aviva Group Holdings Limited and Aviva Insurance Limited (AIL). Internal capital management in place allocated a majority of the total capital of AIL to the UK general insurance operations with the remaining capital deemed to be supporting residual (non-operational) Pillar II ICA risks.
² The definition of tangible capital employed has been adjusted in 2014 to deduct only goodwill from "tangible capital". Goodwill includes £1,302 million (FY13: £1,480 million including £4 million within assets held for sale) of goodwill in subsidiaries and £25 million (FY13: £30 million) of goodwill in joint ventures. AVIF and other intangibles are maintained within the capital base. As at FY14, AVIF and other intangibles comprise £1,028 million (FY13: £1,068 million) of intangibles in subsidiaries and £62 million (FY13: £30 million) of intangibles in joint ventures, net of deferred tax liabilities of £(180) million (FY13: £(189) million) and the non-controlling interest share of intangibles of £(198) million (FY13: £(215) million). Under MCEV, Goodwill has been further impaired by £99 million (FY13: £105 million) which has been reflected in the additional value of in-force long-term business in the MCEV balance sheet.# Capital Performance and Regulatory Capital

3 Total debt comprises direct capital instruments and fixed rate tier 1 notes, Aviva Plc preference share capital and core structural borrowings. In addition preference share capital of GA plc of £250 million within non-controlling interests has been included.

4 In preparing the MCEV information, the directors have done so in accordance with the European Insurance CFO Forum MCEV Principles with the exception of stating held for sale operation at their expected fair value, as represented by expected sale proceeds, less cost to sell.

Total capital employed is financed by a combination of equity shareholders' funds, preference capital, subordinated debt and borrowings. At FY14 the Group had £17.6 billion (FY13: £16.1 billion) of total capital employed in our trading operations measured on an IFRS basis and £23.7 billion (FY13: £22.6 billion) of total capital employed on an MCEV basis.

In April 2014 the Group redeemed £200 million and €50 million of Lower Tier 2 subordinated debt at their first call dates. In July 2014 the Group issued €700 million of Lower Tier 2 subordinated debt callable in 2024. This was used to repay a €700 million direct capital instrument at its first call date, in November 2014. On a net basis, these transactions did not impact on Group IGD solvency and Economic Capital measures.

Tangible debt leverage, the ratio of external senior and subordinated debt to tangible capital employed, is 41% (FY13: 48%) under IFRS basis, and 30% under MCEV basis (FY13: 33%).

At FY14 the market value of our external debt, subordinated debt, preference shares (including both Aviva plc preference shares of £200 million and General Accident plc preference shares, within non-controlling interest, of £250 million), and direct capital instruments and fixed rate tier 1 notes was £7,511 million (FY13: £7,573 million).

C1 - Capital performance continued

(d) Equity sensitivity analysis

The sensitivity of the group's total equity, for continuing operations, on an IFRS basis and MCEV basis at 31 December 2014 to a 10% fall in global equity markets, a rise of 1% in global interest rates or a 0.5% increase in credit spreads is as follows:

	31 December 2013 £bn	Equities down 10% £bn	Interest rates up 1% £bn	0.5% increased credit spread £bn
IFRS basis
Long-term savings	10.6	-	(0.4)	(0.2)
General insurance and other	7.0	-	(0.5)	0.5
Borrowings	(5.3)	-	-	-
Total equity	12.3	-	(0.9)	0.3

	Restated1 31 December 2013 £bn	Equities down 10% £bn	Interest rates up 1% £bn	0.5% increased credit spread £bn
MCEV basis
Long-term savings	16.7	(0.1)	(0.3)	(0.4)
General insurance and other	7.0	-	-	(0.5)
Borrowings	(5.3)	-	-	-
Total equity	18.4	(0.1)	(0.3)	(0.9)
				(0.6)

1 The comparative periods have been restated as set out in note F1 - Basis of preparation for further details.

These sensitivities assume a full tax charge/credit on market value assumptions. The interest rate sensitivity also assumes an equivalent movement in both inflation and discount rate (i.e. no change to real interest rates) and therefore incorporates the offsetting effects of these items on the pension scheme liabilities. A 1% increase in the real interest rate has the effect of reducing the pension scheme liability in the main UK pension scheme by £1.8 billion (before any associated tax impact).

The 0.5% increased credit spread sensitivities for IFRS and MCEV do not make an allowance for any adjustment to risk-free interest rates. MCEV sensitivities assume that the credit spread movement relates to credit risk and not liquidity risk; in practice, credit spread movements may be partially offset due to changes in liquidity risk. Life IFRS sensitivities provide for any impact of credit spread movements on liability valuations.

The IFRS and MCEV sensitivities also include the allocation of staff pension scheme sensitivities, which assume inflation rates and government bond yields remain constant. In practice, the sensitivity of the business to changes in credit spreads is subject to a number of complex interactions. The impact of the credit spread movements will be related to individual portfolio composition and may be driven by changes in credit or liquidity risk; hence, the actual impact may differ substantially from applying spread movements implied by various published credit spread indices to these sensitivities.

C2 - Regulatory capital

Individual regulated subsidiaries measure and report solvency based on applicable local regulations, including in the UK the regulations established by the Prudential Regulatory Authority (PRA). These measures are also consolidated under the European Insurance Groups Directive (IGD) to calculate regulatory capital adequacy at an aggregate Group level, where Aviva has a regulatory obligation to have a positive position at all times. This measure represents the excess of the aggregate value of regulatory capital employed in our business over the aggregate minimum solvency requirements imposed by local regulators, excluding the surplus held in the UK and Ireland with-profit life funds.

The minimum solvency requirement for our European businesses is based on the Solvency 1 Directive. In broad terms, for EU operations, this is set at 4% and 1% of non-linked and unit-linked life reserves respectively and for our general insurance portfolio of business is the higher of 18% of gross premiums or 26% of gross claims, in both cases adjusted to reflect the level of reinsurance recoveries. For our businesses in Canada a risk charge on assets and liabilities approach is used.

Based on individual guidance from the PRA we recognise surpluses of the non-profit funds of our UK life and pensions businesses which are available for transfer to shareholders. These have decreased to £nil as at 31 December 2014 (FY13: £0.1 billion).

(a) Regulatory capital - Group: European Insurance Groups Directive (IGD)

	UK life funds £bn	Other business £bn	31 December 2014 £bn	31 December 2013 £bn
Insurance Groups Directive (IGD) capital resources	6.0	8.4	14.4	14.4
Less: capital resources requirement	(6.0)	(5.2)	(11.2)	(10.8)
Insurance Group Directive (IGD) excess solvency	-	3.2	3.2	3.6
Cover over EU minimum (calculated excluding UK life funds)	1.6 times	1.7 times

The EU Insurance Groups Directive (IGD) regulatory capital solvency surplus has decreased by £0.4 billion since FY13 to £3.2 billion. This total includes an adverse impact of £0.4 billion from recognising the proposed final dividend for 2014 that was announced on 2 December 2014 as part of the announcement of the Group's offer to acquire Friends Life Group Limited. The dividend is subject to approval by shareholders at the AGM, but is considered foreseeable and is therefore deducted from the 31 December 2014 IGD surplus. In contrast, the 2013 final dividend of £0.3 billion was not foreseeable as at 31 December 2013, and was not deducted from the 2013 year-end IGD surplus.

The key movements over the period are set out in the following table:

	£bn
IGD solvency surplus at 31 December 2013	3.6
Operating profits net of other income and expenses	1.2
Dividends and appropriations	(0.6)
Market movements including foreign exchange1	0.2
Hybrid debt redemption	(0.2)
Internal reinsurance	(0.3)
Pension scheme funding	(0.2)
Acquisitions and disposals	0.2
Increase in capital resources requirement	(0.3)
Estimated IGD solvency surplus at 31 December 2014 (excluding foreseeable dividend)	3.6
Foreseeable dividend	(0.4)
Estimated IGD solvency surplus at 31 December 2014	3.2

1 Market movements include the impact of equity, credit spread, interest rate and foreign exchange movements net of the effect of hedging instruments. In the period market movements also include positive variances in the UK due to the recent revaluation of the equity release business, offset by the higher cost of replacing mortgages after a fall in the risk free interest rate.

(b) Reconciliation of Group IGD capital resources to FRS capital

The reconciliation below provides analysis of differences between our capital resources and the amounts included in the capital statement made in accordance with FRS 27 and disclosed within our consolidated accounts. The Group Capital Adequacy report is prepared in accordance with the PRA valuation rules and brings in capital in respect of UK life funds valued in accordance with PRA regulatory rules excluding surpluses in with-profit funds. The FRS 27 disclosure brings in the realistic value of UK life capital resources. As the two bases can differ greatly, the reconciliation below is presented by removing the restricted regulatory assets and then replacing them with the unrestricted realistic assets.

	2014 £bn
Total capital and reserves (IFRS basis)	12.3
Plus: Other qualifying capital	4.6
Plus: UK unallocated divisible surplus	1.7
Less: Goodwill, acquired AVIF and intangible assets1	(2.4)
Less: Adjustments onto a regulatory basis	(1.8)
Group Capital Resources on regulatory basis	14.4

The Group Capital Resources can be analysed as follows:


Core Tier 1 Capital	9.2
Innovative Tier 1 Capital	0.9
Total Tier 1 Capital	10.1
Upper Tier 2 Capital	1.6
Lower Tier 2 Capital	3.4
Group Capital Resources Deductions	(0.7)
Group Capital Resources on regulatory basis (Tier 1 & Tier 2 Capital)	14.4
Less: UK life restricted regulatory assets	(6.5)
Add: UK life unrestricted realistic assets	6.6
Add: Overseas UDS2 and Shareholders' share of accrued bonus	7.7
Total FRS 27 capital	22.2

1 Includes goodwill and other intangibles of £87 million in joint ventures and associates.
2 Unallocated divisible surplus for overseas life operations is included gross of minority interest.

(c) Regulatory capital - UK life with-profits funds

The available capital of the with-profit funds is represented by the realistic inherited estate.The estate represents the assets of the long-term with-profit funds less the realistic liabilities for non-profit policies within the funds, less asset shares aggregated across the with-profit policies and any additional amounts expected at the valuation date to be paid to in-force policyholders in the future in respect of smoothing costs, guarantees and promises. Realistic balance sheet information is shown below for the three main UK with-profit funds; New With-Profit Sub-Fund (NWPSF), Old With-Profit Sub-Fund (OWPSF) and With-Profit Sub-Fund (WPSF). These realistic liabilities have been included within the long-term business provision and the liability for insurance and investment contracts on the Group's IFRS balance sheet at 31 December 2014 and 31 December 2013.

	31 December 2014	31 December 2013
Estimated realistic assets £bn
Estimated realistic liabilities1 £bn
Estimated realistic inherited estate2 £bn
Capital support arrangement3 £bn
Estimated risk capital margin £bn
Estimated excess available capital £bn
Estimated excess available capital £bn
NWPSF	14.8
	(14.8)
	-
	2.1
	(0.2)
	1.9
	0.9
OWPSF	2.8
	(2.5)
	0.3
	-
	(0.1)
	0.2
	0.3
WPSF4	17.1
	(15.5)
	1.6
	-
	(0.3)
	1.3
	1.2
Aggregate	34.7
	(32.8)
	1.9
	2.1
	(0.6)
	3.4
	2.4

1 These realistic liabilities include the shareholders' share of accrued bonuses of £(0.2) billion (FY13: £0.1 billion). Realistic liabilities adjusted to eliminate the shareholders' share of accrued bonuses are £33.0 billion (FY13: £33.4 billion). These realistic liabilities make provision for guarantees, options and promises on a market consistent stochastic basis. The value of the provision included within realistic liabilities is £1.4 billion, £0.3 billion and £3.0 billion for NWPSF, OWPSF and WPSF respectively (FY13: £1.4 billion, £0.2 billion and £2.5 billion for NWPSF, OWPSF and WPSF respectively).

2 Estimated realistic inherited estate at FY13 was £nil, £0.4 billion and £1.5 billion for NWPSF, OWPSF and WPSF respectively.

3 The support arrangement represents the reattributed estate (RIEESA) of £2.1 billion at 31 December 2014 (FY13: £1.1 billion). The increase arises mainly from the transfer of non-profit business from RIEESA to NWPSF and recognition of the value of this business in RIEESA.

4 The WPSF fund includes the Provident Mutual (PM) fund which has realistic assets and liabilities of £1.7 billion and therefore does not contribute to the realistic inherited estate.

(d) Investment mix

The aggregate investment mix of the assets in the three main with-profit funds was:

	31 December 2014 (%)	31 December 2013 (%)
Equity	24	29
Property	10	12
Fixed interest	59	49
Other	7	10

The equity backing ratios, including property, supporting with-profit asset shares are 66% in NWPSF and OWPSF, and 66% in WPSF.

C3 - IFRS Sensitivity analysis

The Group uses a number of sensitivity test-based risk management tools to understand the volatility of earnings, the volatility of its capital requirements, and to manage its capital more efficiently. Primarily, MCEV, ICA, and scenario analysis are used. Sensitivities to economic and operating experience are regularly produced on all of the Group's financial performance measurements to inform the Group's decision making and planning processes, and as part of the framework for identifying and quantifying the risks that each of its business units, and the Group as a whole are exposed to. For long-term business in particular, sensitivities of MCEV performance indicators to changes in both economic and non-economic experience are continually used to manage the business and to inform the decision making process. More information on MCEV sensitivities can be found in the presentation of results on an MCEV basis in section F (note F20) of this report.

(a) Life insurance and investment contracts

The nature of long-term business is such that a number of assumptions are made in compiling these financial statements. Assumptions are made about investment returns, expenses, mortality rates, and persistency in connection with the in-force policies for each business unit. Assumptions are best estimates based on historic and expected experience of the business. A number of the key assumptions for the Group's central scenario are disclosed elsewhere in these statements for both IFRS reporting and reporting under the MCEV methodology.

(b) General insurance and health business

General insurance and health claim liabilities are estimated by using standard actuarial claims projection techniques. These methods extrapolate the claims development for each accident year based on the observed development of earlier years. In most cases, no explicit assumptions are made as projections are based on assumptions implicit in the historic claims.

Page 96

C3 - IFRS Sensitivity analysis continued

Illustrative results of sensitivity testing for long-term business, general insurance and health and fund management business and other operations are set out below. For each sensitivity test the impact of a reasonably possible change in a single factor is shown, with other assumptions left unchanged.

Interest rate and investment return: The impact of a change in market interest rates by a 1% increase or decrease. The test allows consistently for similar changes to investment returns and movements in the market value of backing fixed interest securities.
Credit Spreads: The impact of a 0.5% increase in credit spreads over risk-free interest rates on corporate bonds and other non-sovereign credit assets. The test allows for any consequential impact on liability valuations.
Equity/property market values: The impact of a change in equity/property market values by ± 10%.
Expenses: The impact of an increase in maintenance expenses by 10%.
Assurance mortality/morbidity (life insurance only): The impact of an increase in mortality/morbidity rates for assurance contracts by 5%.
Annuitant mortality (life insurance only): The impact of a reduction in mortality rates for annuity contracts by 5%.
Gross loss ratios (non-life insurance only): The impact of an increase in gross loss ratios for general insurance and health business by 5%.

(d) Long-term businesses

	31 December 2014
	Impact on profit before tax £m	Impact on shareholders' equity before tax £m
	Interest rates +1%	Interest rates -1%
Insurance participating	(10)	(60)
Insurance non-participating	(155)	130
Investment participating	(15)	-
Investment non-participating	(40)	30
Assets backing life shareholders' funds	(75)	45
Total	(295)	145

	31 December 2013
	Impact on profit before tax £m	Impact on shareholders' equity before tax £m
	Interest rates +1%	Interest rates -1%
Insurance Participating	(45)	-
Insurance non-participating	(145)	140
Investment participating	(10)	5
Investment non-participating	(20)	20
Assets backing life shareholders' funds	(35)	55
Total	(255)	220

Changes in sensitivities between 2014 and 2013 reflect movements in market interest rates, portfolio growth, changes to asset mix and the relative durations of assets and liabilities and asset liability management actions. The sensitivities to economic movements relate mainly to business in the UK. In general, a fall in market interest rates has a beneficial impact on non-participating business, due to the increase in market value of fixed interest securities and the relative durations of assets and liabilities; similarly a rise in interest rates has a negative impact. Mortality and expense sensitivities also relate primarily to the UK.# C3 - IFRS Sensitivity analysis continued

(e) General insurance and health businesses

31 December 2014

Impact on profit before tax £m
| | Interest rates +1% | Interest rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% | Expenses +10% | Gross loss ratios +5% |
| :---------------------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- | :------------ | :-------------------- |
| Gross of reinsurance | (260) | 250 | (130) | 55 | (55) | (105) | (280) |
| Net of reinsurance | (305) | 295 | (130) | 55 | (55) | (105) | (270) |

Impact on shareholders' equity before tax £m
| | Interest rates +1% | Interest rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% | Expenses +10% | Gross loss ratios +5% |
| :---------------------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- | :------------ | :-------------------- |
| Gross of reinsurance | (260) | 250 | (130) | 60 | (60) | (20) | (280) |
| Net of reinsurance | (305) | 295 | (130) | 60 | (60) | (20) | (270) |

31 December 2013

Impact on profit before tax £m
| | Interest rates +1% | Interest rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% | Expenses +10% | Gross loss ratios +5% |
| :---------------------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- | :------------ | :-------------------- |
| Gross of reinsurance | (245) | 235 | (125) | 50 | (50) | (110) | (300) |
| Net of reinsurance | (295) | 295 | (125) | 50 | (50) | (110) | (285) |

Impact on shareholders' equity before tax £m
| | Interest rates +1% | Interest rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% | Expenses +10% | Gross loss ratios +5% |
| :---------------------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- | :------------ | :-------------------- |
| Gross of reinsurance | (245) | 235 | (125) | 50 | (50) | (25) | (300) |
| Net of reinsurance | (295) | 295 | (125) | 50 | (50) | (25) | (285) |

For general insurance, the impact of the expense sensitivity on profit also includes the increase in ongoing administration expenses, in addition to the increase in the claims handling expense provision.

(f) Fund management and other operations businesses

31 December 2014

Impact on profit before tax £m
| | Interest rates +1% | Interest rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% |
| :-------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- |
| Total | - | - | 5 | (15) | 25 |

Impact on shareholders' equity before tax £m
| | Interest rates +1% | Interest rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% |
| :-------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- |
| Total | - | - | 5 | (15) | 25 |

31 December 2013

Impact on shareholders' equity before tax £m
| | Interest rates +1% | Interest Rates -1% | Credit spreads +0.5% | Equity/ property +10% | Equity/ property -10% |
| :-------- | :----------------- | :----------------- | :------------------- | :-------------------- | :-------------------- |
| Total | - | - | 20 | (5) | 15 |

(g) Limitations of sensitivity analysis

The previous tables demonstrate the effect of a change in a key assumption while other assumptions remain unchanged. In reality, there is a correlation between the assumptions and other factors. It should also be noted that these sensitivities are non-linear, and larger or smaller impacts should not be interpolated or extrapolated from these results. The sensitivity analyses do not take into consideration that the Group's assets and liabilities are actively managed. Additionally, the financial position of the Group may vary at the time that any actual market movement occurs. For example, the Group's financial risk management strategy aims to manage the exposure to market fluctuations. As investment markets move past various trigger levels, management actions could include selling investments, changing investment portfolio allocation, adjusting bonuses credited to policyholders, and taking other protective action. A number of the business units use passive assumptions to calculate their long-term business liabilities. Consequently, a change in the underlying assumptions may not have any impact on the liabilities, whereas assets held at market value in the statement of financial position will be affected. In these circumstances, the different measurement bases for liabilities and assets may lead to volatility in shareholders' equity. Similarly, for general insurance liabilities, the interest rate sensitivities only affect profit and equity where explicit assumptions are made regarding interest (discount) rates or future inflation. Other limitations in the above sensitivity analyses include the use of hypothetical market movements to demonstrate potential risk that only represent the Group's view of possible near-term market changes that cannot be predicted with any certainty, and the assumption that all interest rates move in an identical fashion.

Analysis of assets

In this section
Page
Analysis of assets
D1 Total assets 100
D2 Total assets - Valuation bases/fair value hierarchy 100
D3 Analysis of asset quality 103
D4 Pension fund assets 119
D5 Available funds 120
D6 Guarantees 120

D1 - Total assets

As an insurance business, Aviva Group holds a variety of assets to match the characteristics and duration of its insurance liabilities. Appropriate and effective asset liability matching (on an economic basis) is the principal way in which Aviva manages its investments. In addition, to support this, Aviva also uses a variety of hedging and other risk management strategies to diversify away any residual mis-match risk that is outside of the Group's risk appetite.

2014
| | Policyholder assets £m | Participating fund assets £m | Shareholder assets £m | Total assets analysed £m | Less assets of operations classified as held for sale £m | Balance sheet total £m |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| Goodwill and acquired value of in-force business and intangible assets | - | - | 2,330 | 2,330 | - | 2,330 |
| Interests in joint ventures and associates | 100 | 1,020 | 424 | 1,544 | - | 1,544 |
| Property and equipment | - | 128 | 229 | 357 | - | 357 |
| Investment property | 4,019 | 4,610 | 296 | 8,925 | - | 8,925 |
| Loans | 302 | 4,288 | 20,670 | 25,260 | - | 25,260 |
| Financial investments | | | | | | |
| Debt securities | 13,628 | 82,230 | 35,803 | 131,661 | - | 131,661 |
| Equity securities | 26,324 | 8,813 | 482 | 35,619 | - | 35,619 |
| Other investments | 27,181 | 6,145 | 2,032 | 35,358 | - | 35,358 |
| Reinsurance assets | 2,536 | 1,618 | 3,804 | 7,958 | - | 7,958 |
| Deferred tax assets | - | - | 76 | 76 | - | 76 |
| Current tax assets | - | - | 27 | 27 | - | 27 |
| Receivables and other financial assets | 240 | 1,236 | 4,457 | 5,933 | - | 5,933 |
| Deferred acquisition costs and other assets | 60 | 499 | 4,532 | 5,091 | - | 5,091 |
| Prepayments and accrued income | 177 | 1,046 | 1,243 | 2,466 | - | 2,466 |
| Cash and cash equivalents | 3,514 | 12,941 | 6,659 | 23,114 | (9) | 23,105 |
| Assets of operations classified as held for sale | - | - | - | - | 9 | 9 |
| Total | 78,081 | 124,574 | 83,064 | 285,719 | - | 285,719 |
| Total % | 27.3% | 43.6% | 29.1% | 100.0% | - | 100.0% |
| FY13 Restated | 76,639 | 125,990 | 78,998 | 281,627 | - | 281,627 |
| FY13 Total % Restated | 27.2% | 44.7% | 28.1% | 100.0% | - | 100.0% |

As at 31 December 2014, 29.1% of Aviva's total asset base was shareholder assets, 43.6% participating fund assets where Aviva shareholders have partial exposure, and 27.3% policyholder assets where Aviva shareholders have no exposure. Of the total assets (excluding assets held for sale), investment property, loans and financial investments comprise £236.8 billion, compared to £227.4 billion at 31 December 2013. The statement of financial position as at 31 December 2013 has been restated following the adoption of amendments to IAS 32 'Financial Instruments: Presentation'. Refer to note B2 for further information.

D2 - Total assets - Valuation bases/fair value hierarchy

Total assets - 2014
| | Fair value £m | Amortised cost £m | Equity accounted/ tax assets¹ £m | Total £m |
| :---------------------------------------------------- | :------------ | :---------------- | :------------------------------- | :------- |
| Goodwill and acquired value of in-force business and intangible assets | - | 2,330 | - | 2,330 |
| Interests in joint ventures and associates | - | - | 1,544 | 1,544 |
| Property and equipment | 316 | 41 | - | 357 |
| Investment property | 8,925 | - | - | 8,925 |
| Loans | 20,895 | 4,365 | - | 25,260 |
| Financial investments | | | | |
| Debt securities | 131,661 | - | - | 131,661 |
| Equity securities | 35,619 | - | - | 35,619 |
| Other investments | 35,358 | - | - | 35,358 |
| Reinsurance assets | 2,533 | 5,425 | - | 7,958 |
| Deferred tax assets | - | - | 76 | 76 |
| Current tax assets | - | - | 27 | 27 |
| Receivables and other financial assets | - | 5,933 | - | 5,933 |
| Deferred acquisition costs and other assets | - | 5,091 | - | 5,091 |
| Prepayments and accrued income | - | 2,466 | - | 2,466 |
| Cash and cash equivalents | 23,114 | - | - | 23,114 |
| Total | 258,421 | 25,651 | 1,647 | 285,719 |
| Total % | 90.4% | 9.0% | 0.6% | 100.0% |
| Assets of operations classified as held for sale | 9 | - | - | 9 |
| Total (excluding assets held for sale) | 258,412 | 25,651 | 1,647 | 285,710 |
| Total % (excluding assets held for sale) | 90.4% | 9.0% | 0.6% | 100.0% |
| FY13 Total Restated | 253,970 | 25,823 | 1,834 | 281,627 |
| FY13 Total % Restated | 90.2% | 9.2% | 0.6% | 100.0% |

¹ Within the Group's statement of financial position, assets are recognised for deferred tax and current tax. The valuation basis of these assets does not directly fall within any of the categories outlined above. As such, these assets have been reported together with equity accounted items within the analysis of the Group's assets.

Total assets | | :--------------------- | Goodwill and | Interests in | Property and equipment | Investment property | Loans | Financial investments | Debt securities | Equity securities | Other investments | Reinsurance assets | Deferred tax assets | Current tax assets | Receivables and | Deferred acquisition | Prepayments and accrued income | Cash and cash equivalents | Total | Total % | FY13 Total Restated | FY13 Total % Restated - Policyholder assets 2014
| Fair value £m | Amortised cost £m | Equity accounted/ tax assets¹ £m | Total £m |
------------------------------- | :------------ | :---------------- | :------------------------------- | :------- |
acquired value of in-force business and intangible assets | - | - | - | - |
joint ventures and associates | - | - | 100 | 100 |
| - | - | - | - |
| 4,019 | - | - | 4,019 |
| - | 302 | - | 302 |
| | | | |
| 13,628 | - | - | 13,628 |
| 26,324 | - | - | 26,324 |
| 27,181 | - | - | 27,181 |
| 2,530 | 6 | - | 2,536 |
| - | - | - | - |
| - | - | - | - |
other financial assets | - | 240 | - | 240 |
costs and other assets | - | 60 | - | 60 |
| - | 177 | - | 177 |
| 3,514 | - | - | 3,514 |
| 77,196 | 785 | 100 | 78,081 |
| 98.9% | 1.0% | 0.1% | 100.0% |
| 75,588 | 832 | 219 | 76,639 |
| 98.6% | 1.1% | 0.3% | 100.0% |

Total assets - Participating fund assets

	2014 Fair value £m	Amortised cost £m	Equity accounted/ tax assets1 £m	Total £m
Goodwill and acquired value of in-force business and intangible assets	-	-	-	-
Interests in joint ventures and associates	-	-	1,020	1,020
Property and equipment	126	2	-	128
Investment property	4,610	-	-	4,610
Loans	455	3,833	-	4,288
Financial investments
Debt securities	82,230	-	-	82,230
Equity securities	8,813	-	-	8,813
Other investments	6,145	-	-	6,145
Reinsurance assets	-	1,618	-	1,618
Deferred tax assets	-	-	-	-
Current tax assets	-	-	-	-
Receivables and other financial assets	-	1,236	-	1,236
Deferred acquisition costs and other assets	-	499	-	499
Prepayments and accrued income	-	1,046	-	1,046
Cash and cash equivalents	12,941	-	-	12,941
Total	115,320	8,234	1,020	124,574
Total %	92.6%	6.6%	0.8%	100.0%
FY13 Total Restated	116,176	8,914	900	125,990
FY13 Total % Restated	92.2%	7.1%	0.7%	100.0%

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D2 - Total assets - Valuation bases/fair value hierarchy continued

Total assets - Shareholders assets

	2014 Fair value £m	Amortised cost £m	Equity accounted/ tax assets1 £m	Total £m
Goodwill and acquired value of in-force business and intangible assets	-	2,330	-	2,330
Interests in joint ventures and associates	-	-	424	424
Property and equipment	190	39	-	229
Investment property	296	-	-	296
Loans	20,440	230	-	20,670
Financial investments
Debt securities	35,803	-	-	35,803
Equity securities	482	-	-	482
Other investments	2,032	-	-	2,032
Reinsurance assets	3	3,801	-	3,804
Deferred tax assets	-	-	76	76
Current tax assets	-	-	27	27
Receivables and other financial assets	-	4,457	-	4,457
Deferred acquisition costs and other assets	-	4,532	-	4,532
Prepayments and accrued income	-	1,243	-	1,243
Cash and cash equivalents	6,659	-	-	6,659
Total	65,905	16,632	527	83,064
Total %	79.4%	20.0%	0.6%	100.0%
Assets of operations classified as held for sale	9	-	-	9
Total (excluding assets held for sale)	65,896	16,632	527	83,055
Total % (excluding assets held for sale)	79.3%	20.1%	0.6%	100.0%
FY13 Total Restated	62,206	16,077	715	78,998
FY13 Total % Restated	78.7%	20.4%	0.9%	100.0%

Fair value hierarchy

To provide further information on the valuation techniques we use to measure assets carried at fair value, we have categorised the measurement basis for assets carried at fair value into a 'fair value hierarchy' described as follows, based on the lowest level input that is significant to the valuation as a whole:

Inputs to Level 1 fair values are quoted prices (unadjusted) in active markets for identical assets.
Inputs to Level 2 fair values are inputs other than quoted prices included within Level 1 that are observable for the asset, either directly or indirectly. If the asset has a specified (contractual) term, a Level 2 input must be observable for substantially the full term of the asset.
Inputs to Level 3 fair values are unobservable inputs for the asset. Unobservable inputs may have been used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity for the asset at the measurement date (or market information for the inputs to any valuation models). As such unobservable inputs reflect the assumption the business unit considers that market participants would use in pricing the asset. Examples are investment property, certain private equity investment and private placements.

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D2 - Total assets - Valuation bases/fair value hierarchy continued

Fair value hierarchy Investment property and financial assets - total

	Level 1 £m	Level 2 £m	Level 3 £m	Sub-total fair value £m	Amortised cost £m	Less: Assets of operations classified as held for sale £m	Balance sheet Total £m
Investment property	-	-	8,925	8,925	-	-	8,925
Loans	-	3,895	17,000	20,895	4,365	-	25,260
Debt securities	75,078	45,274	11,309	131,661	-	-	131,661
Equity securities	35,460	-	159	35,619	-	-	35,619
Other investments (including derivatives)	25,139	7,153	3,066	35,358	-	-	35,358
Total	135,677	56,322	40,459	232,458	4,365	-	236,823
Total %	57.3%	23.8%	17.1%	98.2%	1.8%	-	100.0%
FY13 Total Restated	138,061	49,271	37,298	224,630	5,402	-	230,032
FY13 Total % Restated	60.1%	21.4%	16.2%	97.7%	2.3%	-	100.0%

At 31 December 2014, the proportion of total investment property and financial assets classified as Level 1 in the fair value hierarchy was 57.3% (FY13: 60.1%). The proportion of Level 2 investment property and financial assets has increased to 23.8% (FY13: 21.4%) and those classified as Level 3 were 17.1% (FY13: 16.2%). Movements in the proportion of assets held in each fair value hierarchy level reflects an increase in debt securities held within Level 2, driven by the reclassification of certain debt securities from Level 1 to Level 2.

D3 - Analysis of asset quality

The analysis of assets that follows provides a breakdown of information about the assets held by the Group.

D3.1 - Investment property

	2014 Level 1 £m	2014 Level 2 £m	2014 Level 3 £m	2014 Total £m	2013 Level 1 £m	2013 Level 2 £m	2013 Level 3 £m	2013 Total £m
Fair value hierarchy
Investment property - Total
Lease to third parties under operating leases	-	-	8,917	8,917	-	-	9,447	9,447
Vacant investment property/held for capital appreciation	-	-	8	8	-	-	4	4
Total	-	-	8,925	8,925	-	-	9,451	9,451
Total %	-	-	100.0%	100.0%	-	-	100.0%	100.0%

	2014 Level 1 £m	2014 Level 2 £m	2014 Level 3 £m	2014 Total £m	2013 Level 1 £m	2013 Level 2 £m	2013 Level 3 £m	2013 Total £m
Fair value hierarchy
Investment property - Policyholder assets
Lease to third parties under operating leases	-	-	4,011	4,011	-	-	3,562	3,562
Vacant investment property/held for capital appreciation	-	-	8	8	-	-	2	2
Total	-	-	4,019	4,019	-	-	3,564	3,564
Total %	-	-	100.0%	100.0%	-	-	100.0%	100.0%

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D3 - Analysis of asset quality continued

	2014 Level 1 £m	2014 Level 2 £m	2014 Level 3 £m	2014 Total £m	2013 Level 1 £m	2013 Level 2 £m	2013 Level 3 £m	2013 Total £m
Fair value hierarchy
Investment property - Participating fund assets
Lease to third parties under operating leases	-	-	4,610	4,610	-	-	5,646	5,646
Vacant investment property/held for capital appreciation	-	-	-	-	-	-	2	2
Total	-	-	4,610	4,610	-	-	5,648	5,648
Total %	-	-	100.0%	100.0%	-	-	100.0%	100.0%

	2014 Level 1 £m	2014 Level 2 £m	2014 Level 3 £m	2014 Total £m	2013 Level 1 £m	2013 Level 2 £m	2013 Level 3 £m	2013 Total £m
Fair value hierarchy
Investment property - Shareholder assets
Lease to third parties under operating leases	-	-	296	296	-	-	239	239
Vacant investment property/held for capital appreciation	-	-	-	-	-	-	-	-
Total	-	-	296	296	-	-	239	239
Total %	-	-	100.0%	100.0%	-	-	100.0%	100.0%

96.7% (FY13: 97.5%) of total investment properties by value are held in policyholder or participating fund assets. Shareholder exposure to investment properties is principally through investments in French commercial property. Investment properties are stated at their market values as assessed by qualified external independent valuers or by local qualified staff of the Group, all with recent relevant experience. The investment properties are valued on an income basis that is based on current rental income plus anticipated uplifts at the next rent review, lease expiry, or break option taking in to consideration lease incentives and assuming no further growth in the estimated rental value of the property. This uplift and the discount rate are derived from rates implied by recent market transactions on similar property. These inputs are deemed unobservable. 99.9% (FY13: 100%) of total investment properties by value are leased to third parties under operating leases, with the remainder either being vacant or held for capital appreciation.

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D3 - Analysis of asset quality continued

D3.2 - Loans

The Group loan portfolio is principally made up of:

Policy loans which are generally collateralised by a lien or charge over the underlying policy;
Loans and advances to banks, which primarily relate to loans of cash collateral received in stock lending transactions. These loans are fully collateralised by other securities;
Mortgage loans collateralised by property assets; and
Other loans, which include loans to brokers and intermediaries.

Loans with fixed maturities, including policy loans, mortgage loans (at amortised cost) and loans and advances to banks, are recognised when cash is advanced to borrowers. These loans are carried at their unpaid principal balances and adjusted for amortisation of premium or discount, non-refundable loan fees and related direct costs. These amounts are deferred and amortised over the life of the loan as an adjustment to loan yield using the effective interest rate method. For certain mortgage loans, the Group has taken advantage of the fair value option under IAS 39 to present the mortgages, associated borrowings, other liabilities and derivative financial instruments at fair value, since they are managed together on a fair value basis. The mortgage loans are not traded in active markets. These investments are classified as level 3 as the assumptions used to derive the credit risk, liquidity premium and property risk are not deemed to be market observable.# D3 - Analysis of asset quality continued

D3.2 - Loans continued

Loans - Total

	United Kingdom & Ireland £m	Europe £m	Canada £m	Asia £m	Total £m
Policy loans	20	786	-	30	836
Loans and advances to banks	3,714	49	-	-	3,763
Mortgage loans	20,371	1	-	-	20,372
Other loans	157	10	122	-	289
Total	24,262	846	122	30	25,260
Total %	96.0%	3.4%	0.5%	0.1%	100.0%
FY13 Total	22,899	875	76	29	23,879
FY13 Total %	95.9%	3.7%	0.3%	0.1%	100.0%

Loans - Policyholders assets

	United Kingdom & Ireland £m	Europe £m	Canada £m	Asia £m	Total £m
Policy loans	-	-	-	7	7
Loans and advances to banks	295	-	-	-	295
Mortgage loans	-	-	-	-	-
Other loans	-	-	-	-	-
Total	295	-	-	7	302
Total %	97.7%	-	-	2.3%	100.0%
FY13 Total	464	-	-	7	471
FY13 Total %	98.5%	-	-	1.5%	100.0%

Loans - Participating fund assets

	United Kingdom & Ireland £m	Europe £m	Canada £m	Asia £m	Total £m
Policy loans	15	779	-	21	815
Loans and advances to banks	2,869	-	-	-	2,869
Mortgage loans	453	1	-	-	454
Other loans	149	1	-	-	150
Total	3,486	781	-	21	4,288
Total %	81.3%	18.2%	-	0.5%	100.0%
FY13 Total	4,672	844	-	19	5,535
FY13 Total %	84.5%	15.2%	-	0.3%	100.0%

Page 106

Loans - Shareholder assets

	United Kingdom & Ireland £m	Europe £m	Canada £m	Asia £m	Total £m
Policy loans	5	7	-	2	14
Loans and advances to banks	550	49	-	-	599
Mortgage loans	19,918	-	-	-	19,918
Other loans	8	9	122	-	139
Total	20,481	65	122	2	20,670
Total %	99.1%	0.3%	0.6%	0.0%	100.0%
FY13 Total	17,763	31	76	3	17,873
FY13 Total %	99.4%	0.2%	0.4%	0.0%	100.0%

The value of the Group's loan portfolio (including Policyholder, Participating Fund and Shareholder assets), at 31 December 2014 stood at £25.3 billion (FY13: £23.9 billion), an increase of £1.4 billion. The total shareholder exposure to loans increased to £20.7 billion (FY13: £17.9 billion) and represented 82% of the total loan portfolio, with the remaining 18% split between participating funds (£4.3 billion) and policyholder assets (£0.3 billion). Of the Group's total loan portfolio (including Policyholder, Participating Fund and Shareholder assets), 81% (FY13: 75%) is invested in mortgage loans.

Mortgage loans - Shareholder assets

	2014	Total £m
Non-securitised mortgage loans
- Residential (Equity release)		4,089
- Commercial		8,799
- Healthcare		4,624
17,512
Securitised mortgage loans		2,406
Total		19,918
FY13 Total		17,125

The Group's mortgage loan portfolio is mainly focused in the UK, across various sectors, including residential loans, commercial loans and government supported healthcare loans. Aviva's shareholder exposure to mortgage loans accounts for 96% of total shareholder asset loans. This section focuses on explaining the shareholder risk within these exposures.

United Kingdom & Ireland (Non-securitised mortgage loans)

Residential

The UK non-securitised residential mortgage portfolio has a total current value of £4.1 billion (FY13: £3.1 billion). The movement from the prior year is due to £0.7 billion of net new loans and accrued interest (net of redemptions), and £0.3 billion of fair value gains (which includes a £0.3 billion adverse impact relating to a change to the model used to value these assets - for further details please see note B10(b)(iii) (Insurance liabilities)). These mortgages are all in the form of equity release, whereby homeowners mortgage their property to release cash equity. Due to the structure of equity release mortgages, whereby interest amounts due are not paid in cash but instead rolled into the amount outstanding, they predominantly have a current Loan to Value ("LTV") of below 70%. The average LTV across the portfolio is 27.2% (FY13:29.3%).

Healthcare

Primary Healthcare and PFI businesses loans included within shareholder assets are £4.6 billion (FY13: £4.1 billion) and are secured against primary health care premises (including General Practitioner surgeries), education, social housing and emergency services related premises. For all such loans, government support is provided through either direct funding or reimbursement of rental payments to the tenants to meet income service and provide for the debt to be reduced substantially over the term of the loan. Although the loan principal is not Government guaranteed, the nature of these businesses and premises provides considerable comfort of an ongoing business model and low risk of default. On a market value basis, we estimate the average LTV of these mortgages to be 92%, although as explained above, we do not consider this to be a key risk indicator. Income support from the Government bodies and the social need for these premises provide sustained income stability. Aviva therefore considers these loans to be lower risk.

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D3 - Analysis of asset quality continued

D3.2 - Loans continued

Commercial

Gross exposure by loan to value and arrears is shown in the table below.

Shareholder assets

	>120% £m	115-120% £m	110-115% £m	105-110% £m	100-105% £m	95-100% £m	90-95% £m	80-90% £m	70-80% £m	<70% £m	Total £m
Not in arrears	34	47	177	1,276	402	689	262	1,147	1,125	2,148	7,307
0 - 3 months	-	-	-	-	-	265	-	-	-	-	265
3 - 6 months	-	-	-	-	-	411	-	-	-	-	411
6 - 12 months	-	-	-	-	-	709	-	-	-	-	709
> 12 months	-	-	-	-	-	107	-	-	-	-	107
Total	34	47	177	1,276	402	2,181	262	1,147	1,125	2,148	8,799

Of the total £8.8 billion of UK non-securitised commercial mortgage loans in the shareholder fund, £8.7 billion are held by our UK Life business, of which £7.6 billion back annuity liabilities, and are stated on a fair value basis. Aviva UK General Insurance hold the remaining £0.1 billion of loans which are stated on an amortised cost basis and are subject to impairment review, using a fair value methodology calibrated to the UK Life approach, adjusted for specific portfolio characteristics. The loan exposures for our UK Life business are calculated on a discounted cash flow basis, and include a risk adjustment through the use of Credit Risk Adjusted Value ("CRAV") methods. For the commercial mortgages held by the UK Life and UK General Insurance businesses, loan service collection ratios, a key indicator of mortgage portfolio performance, improved to 1.31x (FY13: 1.20x). Loan Interest Cover ("LIC"), which is defined as the annual net rental income (including rental deposits and less ground rent) divided by the annual loan interest service, also improved to 1.47x (FY13: 1.40x). Average mortgage LTV increased by 2pp compared to FY13 from 83% to 85% (CRAV basis) driven by lower interest rates, largely offset by an increase in property values of c9.4% during the year. All loans in arrears have been assessed for impairment. Of the £1,492 million (FY13: £1,583 million) value of loans in arrears included within our shareholder assets, the interest and capital amount in arrears is only £79 million.

Commercial mortgages are held at fair value on the asset side of the balance sheet. Insurance liabilities are valued using a discount rate derived from the gross yield on assets, with adjustments to allow for risk. At FY14 this allowance within the liabilities amounted to £0.9 billion (FY13: £1.3 billion). Since FY13, £0.5 billion of the allowance within liabilities has been utilised to take action on certain riskier mortgages, partly offset by a £0.1 billion increase in the cost of replacing lost cash flows on future defaults, caused by lower interest rates and lower spreads on new commercial mortgages. Of the £7.6 billion mortgages backing annuity liabilities, £0.5 billion of non-performing loans have been treated as property on a look-though basis in arriving at an appropriate valuation discount rate. For the remainder, and the £4.4 billion of Healthcare and PFI mortgages held by Aviva Annuity UK Limited, the valuation allowance (including supplementary allowances) of £0.9 billion equates to 87 bps at 31 December 2014 (FY13: 124 bps). The total valuation allowance held by Aviva Annuity UK Limited in respect of corporate bonds and mortgages, including Healthcare and PFI mortgages is £1.9 billion (FY13: £2.0 billion) over the remaining term of the UK Life corporate bond and mortgage portfolio. In addition, we hold £56 million (FY13: £148 million) of impairment provisions in our UK General Insurance mortgage portfolio, which is carried at amortised cost.

The UK portfolio remains well diversified in terms of property type, location and tenants as well as the spread of loans written over time. The risks in commercial mortgages are addressed through several layers of protection with the mortgage risk profile being primarily driven by the ability of the underlying tenant rental income to cover loan interest and amortisation. Should any single tenant default on their rental payment, rental from other tenants backing the same loan often ensures the loan interest cover does not fall below 1.0x. Where there are multiple loans to a single borrower, further protection may be achieved through cross-charging (or pooling) such that any single loan is also supported by rents received within other pool loans. Additionally, there may be support provided by the borrower of the loan itself and further loss mitigation from any general floating charge held over assets within the borrower companies. If the LIC cover falls below 1.0x and the borrower defaults then Aviva still retains the option of selling the security or restructuring the loans and benefiting from the protection of the collateral. A combination of these benefits and the high recovery levels afforded by property collateral (compared to corporate debt or other uncollateralised credit exposures) results in the economic exposure being significantly lower than the gross exposure reported above. Over 2014, we have sold a number of property portfolios after taking ownership of the collateral on certain non-performing commercial mortgages.

Securitised mortgage loans

Funding for the securitised residential mortgage assets of £2.4 billion (FY13: £2.2 billion) was obtained by issuing loan note securities.# D3 - Analysis of asset quality continued

D3.3 - Financial investments

	2014				2013
	Cost/	Unrealised	Impairment and unrealised	Fair value	Cost/	Unrealised	Impairment and unrealised	Fair value
	amortised	gains	losses		amortised	gains	losses
	Cost £m	£m	£m	£m	Cost £m	£m	£m	£m
Debt securities	118,245	14,130	(714)	131,661	120,316	8,164	(1,675)	126,805
Equity securities	29,701	7,114	(1,196)	35,619	31,164	7,775	(1,559)	37,380
Other investments	29,845	5,954	(441)	35,358	29,573	3,653	(709)	32,517
Total	177,791	27,198	(2,351)	202,638	181,053	19,592	(3,943)	196,702
Assets of operations classified as held for sale	-	-	-	-	2,705	92	(122)	2,675
Total (excluding assets held for sale)	177,791	27,198	(2,351)	202,638	178,348	19,500	(3,821)	194,027

Aviva holds large quantities of debt securities in the form of high quality bonds, primarily to match our liability to make guaranteed payments to policyholders. Some credit risk is taken, partly to increase returns to policyholders and partly to optimise the risk/return profile for shareholders. The risks are consistent with the products we offer and the related investment mandates, and are in line with our risk appetite. The Group also holds equities, the majority of which are held in participating funds and policyholder funds, where they form an integral part of the investment expectations of policyholders and follow well-defined investment mandates. Some equities are also held in shareholder funds. The vast majority of equity investments are valued at quoted market prices and therefore classified as Level 1.

D3.3.1 - Debt securities

Fair value hierarchy

Debt securities - Total

	2014				FY13
	Level 1 £m	Level 2 £m	Level 3 £m	Total £m	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
UK Government	18,419	2,080	109	20,608	77,042	40,884	8,879	126,805
Non-UK Government	30,743	12,057	2,155	44,955
Europe	28,853	7,547	2,151	38,551
North America	207	2,838	-	3,045
Asia Pacific & Other	1,683	1,672	4	3,359
Corporate bonds - Public utilities	3,768	4,462	213	8,443
Corporate convertible bonds	170	-	-	170
Other corporate bonds	19,028	20,316	7,841	47,185
Other	2,950	6,359	991	10,300
Total	75,078	45,274	11,309	131,661	120,316	8,164	(1,675)	126,805
Total %	57.0%	34.4%	8.6%	100.0%	60.8%	32.2%	7.0%	100.0%
FY13	77,042	40,884	8,879	126,805
FY13 %	60.8%	32.2%	7.0%	100.0%

Debt securities - Policyholders assets

	2014				FY13
	Level 1 £m	Level 2 £m	Level 3 £m	Total £m	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
UK Government	3,793	16	1	3,810	6,642	5,842	351	12,835
Non-UK Government	1,214	932	5	2,151
Europe	1,011	525	1	1,537
North America	8	102	-	110
Asia Pacific & Other	195	305	4	504
Corporate bonds - Public utilities	19	187	2	208
Corporate convertible bonds	-	-	-	-
Other corporate bonds	683	3,937	407	5,027
Other	965	1,464	3	2,432
Total	6,674	6,536	418	13,628	6,642	5,842	351	12,835
Total %	49.0%	47.9%	3.1%	100.0%	51.8%	45.5%	2.7%	100.0%
FY13	6,642	5,842	351	12,835
FY13 %	51.8%	45.5%	2.7%	100.0%

Debt securities - Participating fund assets

	2014				FY13
	Level 1 £m	Level 2 £m	Level 3 £m	Total £m	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
UK Government	9,624	1,226	-	10,850	10,236	27,796	13,733	80,610
Non-UK Government	26,329	4,528	1,581	32,438
Europe	24,682	3,448	1,581	29,711
North America	173	39	-	212
Asia Pacific & Other	1,474	1,041	-	2,515
Corporate bonds - Public utilities	3,541	616	50	4,207
Corporate convertible bonds	170	-	-	170
Other corporate bonds	16,921	6,025	5,605	28,551
Other	1,729	3,478	807	6,014
Total	58,314	15,873	8,043	82,230	10,236	27,796	13,733	80,610
Total %	70.9%	19.3%	9.8%	100.0%	12.7%	34.5%	17.0%	100.0%
FY13	57,647	15,046	7,917	80,610
FY13 %	71.5%	18.7%	9.8%	100.0%

Debt securities - Shareholder assets

	2014				FY13
	Level 1 £m	Level 2 £m	Level 3 £m	Total £m	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
UK Government	5,002	838	108	5,948	12,753	19,996	611	33,360
Non-UK Government	3,200	6,597	569	10,366
Europe	3,160	3,574	569	7,303
North America	26	2,697	-	2,723
Asia Pacific & Other	14	326	-	340
Corporate bonds - Public utilities	208	3,659	161	4,028
Corporate convertible bonds	-	-	-	-
Other corporate bonds	1,424	10,354	1,829	13,607
Other	256	1,417	181	1,854
Total	10,090	22,865	2,848	35,803	12,753	19,996	611	33,360
Total %	28.2%	63.8%	8.0%	100.0%	38.2%	59.9%	1.9%	100.0%
FY13	12,753	19,996	611	33,360
FY13 %	38.2%	59.9%	1.9%	100.0%

8.0% (FY13: 1.9%) of total shareholder exposure to debt securities is fair valued using models with significant unobservable market parameters (classified as fair value Level 3). Where estimates are used, these are based on a combination of independent third party evidence and internally developed models, calibrated to market observable data where possible. Fair value Level 3 has increased due to the transfer of privately placed notes where inputs have been deemed unobservable following the refinement of the discounted cash flow model used during the year. 28.2% (FY13: 38.2%) of shareholder exposure to debt securities is based on quoted prices in an active market and are therefore classified as fair value Level 1. This has decreased due to the reclassification of certain debt securities to Level 2 as a result of the enhanced understanding of price vendor methodologies for the fair value classification.

External ratings

Debt securities - Total

	2014
	AAA £m	AA £m	A £m	BBB £m	Less than BBB £m	Non-rated £m	Total £m
Government
UK Government	-	20,411	52	-	-	127	20,590
UK local authorities	-	-	-	-	-	18	18
Non-UK Government	11,732	17,943	3,417	11,366	375	122	44,955
	11,732	38,354	3,469	11,366	375	267	65,563
Corporate
Public utilities	-	124	4,282	3,383	157	497	8,443
Convertibles and bonds with warrants	-	-	-	160	-	10	170
Other corporate bonds	4,395	6,646	16,949	12,161	1,517	5,517	47,185
	4,395	6,770	21,231	15,704	1,674	6,024	55,798
Certificates of deposits	-	845	760	42	147	329	2,123
Structured RMBS1 non-agency ALT A	-	-	-	-	-	-	-
RMBS1 non-agency prime	217	35	89	-	-	-	341
RMBS1 agency	-	-	-	-	-	-	-
	217	35	89	-	-	-	341
CMBS2	153	84	45	15	-	2	299
ABS3	239	347	192	78	72	10	938
CDO (including CLO)4	429	-	-	-	-	-	429
ABCP5	3	-	-	-	-	-	3
	824	431	237	93	72	12	1,669
Wrapped credit	-	18	346	90	38	47	539
Other	698	378	1,986	1,553	443	570	5,628
Total	17,866	46,831	28,118	28,848	2,749	7,249	131,661
Total %	13.6%	35.6%	21.3%	21.9%	2.1%	5.5%	100.0%
FY13	16,432	41,928	26,377	31,595	3,608	6,865	126,805
FY13 %	13.0%	33.1%	20.8%	24.9%	2.8%	5.4%	100.0%

1 RMBS - Residential Mortgage Backed Security.
2 CMBS - Commercial Mortgage Backed Security.
3 ABS - Asset Backed Security.
4 CDO - Collateralised Debt Obligation, CLO - Collateralised Loan Obligation.
5 ABCP - Asset Backed Commercial Paper.

Debt securities - Policyholders assets

	2014
	AAA £m	AA £m	A £m	BBB £m	Less than BBB £m	Non-rated £m	Total £m
Government
UK Government	-	3,809	1	-	-	-	3,810
UK local authorities	-	-	-	-	-	-	-
Non-UK Government	429	191	766	675	34	56	2,151
	429	4,000	767	675	34	56	5,961
Corporate
Public utilities	-	17	107	71	6	7	208
Convertibles and bonds with warrants	-	-	-	-	-	-	-
Other corporate bonds	105	472	1,947	1,359	210	934	5,027
	105	489	2,054	1,430	216	941	5,235
Certificates of deposits	-	441	576	40	86	155	1,298
Structured RMBS1 non-agency ALT A	-	-	-	-	-	-	-
RMBS1 non-agency prime	-	-	-	-	-	-	-
RMBS1 agency	-	-	-	-	-	-	-
	-	-	-	-	-	-	-
CMBS2	2	-	-	1	-	-	3
ABS3	-	1	3	3	-	-	7
CDO (including CLO)4	-	-	-	-	-	-	-
ABCP5	-	-	-	-	-	-	-
	2	1	3	4	-	-	10
Wrapped credit	-	-	6	1	-	-	7
Other	139	75	380	306	86	131	1,117
Total	675	5,006	3,786	2,456	422	1,283	13,628
Total %	5.0%	36.7%	27.8%	18.0%	3.1%	9.4%	100.0%
FY13	645	4,499	3,802	2,232	715	942	12,835
FY13 %	5.0%	35.1%	29.6%	17.4%	5.6%	7.3%	100.0%

Debt securities - Participating fund assets

	2014
	AAA £m	AA £m	A £m	BBB £m	Less than BBB £m	Non-rated £m	Total £m
Government
UK Government	-	10,842	-	-	-	8	10,850
UK local authorities	-	-	-	-	-	-	-
Non-UK Government	6,758	14,121	1,655	9,502	339	63	32,438
	6,758	24,963	1,655	9,502	339	71	43,288
Corporate
Public utilities	-	48	1,575	2,252	140	192	4,207
Convertibles and bonds with warrants	-	-	-	160	-	10	170
Other corporate bonds	3,144	4,714	9,457	7,674	1,153	2,409	28,551
	3,144	4,762	11,032	10,086	1,293	2,611	32,928
Certificates of deposits	-	396	175	2	61	49	683
Structured RMBS1 non-agency ALT A	-	-	-	-	-	-	-
RMBS1 non-agency prime	153	-	89	-	-	-	242
RMBS1 agency	-	-	-	-	-	-	-
	153	-	89	-	-	-	242
CMBS2	46	28	21	14	-	1	110
ABS3	102	37	77	67	16	-	299
CDO (including CLO)4	429	-	-	-	-	-	429
ABCP5	1	-	-	-	-	-	1
	578	65	98	81	16	1	839
Wrapped credit	-	13	45	21	-	-	79
Other	527	285	1,446	1,163	327	423	4,171
Total	11,160	30,484	14,540	20,855	2,036	3,155	82,230
Total %	13.6%	37.1%	17.7%	25.3%	2.5%	3.8%	100.0%
FY13	10,236	27,796	13,733	23,289	2,421	3,135	80,610
FY13 %	12.7%	34.5%	17.0%	28.9%	3.0%	3.9%	100.0%

D3.3 - Financial investments continued

D3.3.1 - Debt securities continued

External ratings

Debt securities - Shareholder assets

	2014 AAA £m	2014 AA £m	2014 A £m	2014 BBB £m	2014 Less than BBB £m	2014 Non-rated £m	2014 Total £m
Government
UK Government	-	5,760	51	-	-	119	5,930
UK local authorities	-	-	-	-	-	18	18
Non-UK Government	4,545	3,631	996	1,189	2	3	10,366
Total	4,545	9,391	1,047	1,189	2	140	16,314
Corporate
Public utilities	-	59	2,600	1,060	11	298	4,028
Convertibles and bonds with warrants	-	-	-	-	-	-	-
Other corporate bonds	1,146	1,460	5,545	3,128	154	2,174	13,607
Total	1,146	1,519	8,145	4,188	165	2,472	17,635
Certificates of deposits	-	8	9	-	-	125	142
Structured RMBS1 non-agency ALT A	-	-	-	-	-	-	-
RMBS1 non-agency prime	64	35	-	-	-	-	99
RMBS1 agency	-	-	-	-	-	-	-
Total	64	35	-	-	-	-	99
CMBS2	105	56	24	-	-	1	186
ABS3	137	309	112	8	56	10	632
CDO (including CLO)4	-	-	-	-	-	-	-
ABCP5	2	-	-	-	-	-	2
Total	244	365	136	8	56	11	820
Wrapped credit	-	5	295	68	38	47	453
Other	32	18	160	84	30	16	340
Total	6,031	11,341	9,792	5,537	291	2,811	35,803
Total %	16.8%	31.7%	27.3%	15.5%	0.8%	7.9%	100.0%
FY13	5,551	9,633	8,842	6,074	472	2,788	33,360
FY13 %	16.6%	28.9%	26.5%	18.2%	1.4%	8.4%	100.0%

The overall quality of the book remains strong. 46% of shareholder exposure to debt securities is in government holdings (FY13: 44%). Our corporate debt securities portfolio represents 49% of total shareholder debt securities (FY13: 51%). The majority of non-rated corporate bonds are held by our businesses in the UK. At 31 December 2014, the proportion of our shareholder debt securities that are investment grade increased to 91.3% (FY13: 90.2%). The remaining 8.7% of shareholder debt securities that do not have an external rating of BBB or higher can be split as follows:
* 0.8% are debt securities that are rated as below investment grade;
* 7.9% are not rated by the major rating agencies.

Of the securities not rated by an external agency most are allocated an internal rating using a methodology largely consistent with that adopted by an external rating agency, and are considered to be of investment grade credit quality; these include £2.5 billion (FY13: £2.4 billion) of debt securities held in our UK Life business, predominantly made up of private placements and other corporate bonds, which have been internally rated as investment grade. The Group has extremely limited exposure to CDOs, CLOs and 'Sub-prime' debt securities. Out of the total asset backed securities (ABS), £611 million (FY13: £496 million) are held by the UK Life business. 89.6% of the Group's shareholder holdings in ABS are investment grade (FY13: 86.1%). ABS that either have a rating below BBB or are not rated represent approximately 0.2% of shareholder exposure to debt securities (FY13: 0.2%).

D3.3.2 - Equity securities

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Total assets
Public utilities	2,929	-	-	2,929
Banks, trusts and insurance companies	7,142	-	133	7,275
Industrial miscellaneous and all other	25,104	-	25	25,129
Non-redeemable preferred shares	285	-	1	286
Total	35,460	-	159	35,619
Total %	99.6%	-	0.4%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	35,460	-	159	35,619
Total % (excluding assets held for sale)	99.6%	-	0.4%	100.0%

2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Total assets
Public utilities	3,716	-	-	3,716
Banks, trusts and insurance companies	7,536	88	383	8,007
Industrial miscellaneous and all other	25,186	14	60	25,260
Non-redeemable preferred shares	397	-	-	397
Total	36,835	102	443	37,380
Total %	98.5%	0.3%	1.2%	100.0%
Assets of operations classified as held for sale	52	-	2	54
Total (excluding assets held for sale)	36,783	102	441	37,326
Total % (excluding assets held for sale)	98.5%	0.3%	1.2%	100.0%

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Policyholder assets
Public utilities	2,324	-	-	2,324
Banks, trusts and insurance companies	4,821	-	-	4,821
Industrial miscellaneous and all other	19,099	-	2	19,101
Non-redeemable preferred shares	77	-	1	78
Total	26,321	-	3	26,324
Total %	100.0%	-	0.0%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	26,321	-	3	26,324
Total % (excluding assets held for sale)	100.0%	-	0.0%	100.0%

2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Policyholder assets
Public utilities	2,727	-	-	2,727
Banks, trusts and insurance companies	4,982	57	1	5,040
Industrial miscellaneous and all other	17,967	-	2	17,969
Non-redeemable preferred shares	100	-	-	100
Total	25,776	57	3	25,836
Total %	99.8%	0.2%	0.0%	100.0%
Assets of operations classified as held for sale	2	-	-	2
Total (excluding assets held for sale)	25,774	57	3	25,834
Total % (excluding assets held for sale)	99.8%	0.2%	0.0%	100.0%

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Participating fund assets
Public utilities	602	-	-	602
Banks, trusts and insurance companies	2,226	-	95	2,321
Industrial miscellaneous and all other	5,870	-	11	5,881
Non-redeemable preferred shares	9	-	-	9
Total	8,707	-	106	8,813
Total %	98.8%	-	1.2%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	8,707	-	106	8,813
Total % (excluding assets held for sale)	98.8%	-	1.2%	100.0%

2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Participating fund assets
Public utilities	985	-	-	985
Banks, trusts and insurance companies	2,392	30	88	2,510
Industrial miscellaneous and all other	6,977	14	44	7,035
Non-redeemable preferred shares	14	-	-	14
Total	10,368	44	132	10,544
Total %	98.3%	0.4%	1.3%	100.0%
Assets of operations classified as held for sale	49	-	-	49
Total (excluding assets held for sale)	10,319	44	132	10,495
Total % (excluding assets held for sale)	98.3%	0.4%	1.3%	100.0%

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Shareholder assets
Public utilities	3	-	-	3
Banks, trusts and insurance companies	95	-	38	133
Industrial miscellaneous and all other	135	-	12	147
Non-redeemable preferred shares	199	-	-	199
Total	432	-	50	482
Total %	89.6%	-	10.4%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	432	-	50	482
Total % (excluding assets held for sale)	89.6%	-	10.4%	100.0%

2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Equity securities - Shareholder assets
Public utilities	4	-	-	4
Banks, trusts and insurance companies	162	1	294	457
Industrial miscellaneous and all other	242	-	14	256
Non-redeemable preferred shares	283	-	-	283
Total	691	1	308	1,000
Total %	69.1%	0.1%	30.8%	100.0%
Assets of operations classified as held for sale	1	-	2	3
Total (excluding assets held for sale)	690	1	306	997
Total % (excluding assets held for sale)	69.2%	0.1%	30.7%	100.0%

89.6% of our total shareholder exposure to equity securities is based on quoted prices in an active market and as such is classified as Level 1 (FY13: 69.1%). The decrease in Level 3 shareholder equity securities reflects the disposal of a strategic holding in Italian banks during 2014.

D3.3.3 - Other investments

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Total
Unit trusts and other investment vehicles	24,079	3,079	2,482	29,640
Derivative financial instruments	199	3,748	141	4,088
Deposits with credit institutions	536	3	-	539
Minority holdings in property management undertakings	1	323	430	754
Other	324	-	13	337
Total	25,139	7,153	3,066	35,358
Total %	71.1%	20.2%	8.7%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	25,139	7,153	3,066	35,358
Total % (excluding assets held for sale)	71.1%	20.2%	8.7%	100.0%

Restated 2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Total
Unit trusts and other investment vehicles	22,939	3,288	2,379	28,606
Derivative financial instruments	274	1,616	234	2,124
Deposits with credit institutions	590	11	-	601
Minority holdings in property management undertakings	-	255	541	796
Other	381	-	9	390
Total	24,184	5,170	3,163	32,517
Total %	74.4%	15.9%	9.7%	100.0%
Assets of operations classified as held for sale	55	-	146	201
Total (excluding assets held for sale)	24,129	5,170	3,017	32,316
Total % (excluding assets held for sale)	74.7%	16.0%	9.3%	100.0%

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Policyholder assets
Unit trusts and other investment vehicles	23,464	2,966	13	26,443
Derivative financial instruments	17	29	-	46
Deposits with credit institutions	373	-	-	373
Minority holdings in property management undertakings	-	-	-	-
Other	319	-	-	319
Total	24,173	2,995	13	27,181
Total %	88.9%	11.0%	0.1%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	24,173	2,995	13	27,181
Total % (excluding assets held for sale)	88.9%	11.0%	0.1%	100.0%

Restated 2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Policyholder assets
Unit trusts and other investment vehicles	22,713	3,108	3	25,824
Derivative financial instruments	45	5	-	50
Deposits with credit institutions	401	-	-	401
Minority holdings in property management undertakings	-	-	-	-
Other	313	-	-	313
Total	23,472	3,113	3	26,588
Total %	88.3%	11.7%	0.0%	100.0%
Assets of operations classified as held for sale	12	-	-	12
Total (excluding assets held for sale)	23,460	3,113	3	26,576
Total % (excluding assets held for sale)	88.3%	11.7%	0.0%	100.0%

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Participating fund assets
Unit trusts and other investment vehicles	321	109	2,268	2,698
Derivative financial instruments	180	2,486	103	2,769
Deposits with credit institutions	56	-	-	56
Minority holdings in property management undertakings	-	294	315	609
Other	-	-	13	13
Total	557	2,889	2,699	6,145
Total %	9.1%	47.0%	43.9%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	557	2,889	2,699	6,145
Total % (excluding assets held for sale)	9.1%	47.0%	43.9%	100.0%

Restated 2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Participating fund assets
Unit trusts and other investment vehicles	1	167	2,243	2,411
Derivative financial instruments	207	849	211	1,267
Deposits with credit institutions	40	-	-	40
Minority holdings in property management undertakings	-	241	438	679
Other	58	-	6	64
Total	306	1,257	2,898	4,461
Total %	6.8%	28.2%	65.0%	100.0%
Assets of operations classified as held for sale	6	-	124	130
Total (excluding assets held for sale)	300	1,257	2,774	4,331
Total % (excluding assets held for sale)	6.9%	29.0%	64.1%	100.0%

2014

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Shareholders assets
Unit trusts and other investment vehicles	294	4	201	499
Derivative financial instruments	2	1,233	38	1,273
Deposits with credit institutions	107	3	-	110
Minority holdings in property management undertakings	1	29	115	145
Other	5	-	-	5
Total	409	1,269	354	2,032
Total %	20.1%	62.5%	17.4%	100.0%
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	409	1,269	354	2,032
Total % (excluding assets held for sale)	20.1%	62.5%	17.4%	100.0%

Restated 2013

Fair value hierarchy	Level 1 £m	Level 2 £m	Level 3 £m	Total £m
Other investments - Shareholders assets
Unit trusts and other investment vehicles	225	13	133	371
Derivative financial instruments	22	762	23	807
Deposits with credit institutions	149	11	-	160
Minority holdings in property management undertakings	-	14	103	117
Other	10	-	3	13
Total	406	800	262	1,468
Total %	27.7%	54.5%	17.8%	100.0%
Assets of operations classified as held for sale	37	-	22	59
Total (excluding assets held for sale)	369	800	240	1,409
Total % (excluding assets held for sale)	26.2%	56.8%	17.0%	100.0%

In total 82.6% (FY13: 82.2%) of total shareholder other investments are classified as Level 1 or 2 in the fair value hierarchy.# D3 - Analysis of asset quality continued

The unit trusts and other investment vehicles invest in a variety of assets, which can include cash equivalents, debt, equity and property securities. The increase in total shareholder other investments classified as Level 2 reflects the increase in derivative financial instruments held during the year.

D3.3.4 - Available for sale investments - Impairments and duration and amount of unrealised losses

The impairment expense during FY14 relating to AFS debt securities and other investments was £nil (FY13: £12 million) and £2 million (FY13: £1 million) respectively. The AFS impairment expense in FY13 related to corporate bonds that were not yet in default but showed continued deterioration in market value from the previous impairment value. Total unrealised losses on AFS debt securities, equity securities and other investments at 31 December 2014 was £3 million (FY13: £8 million), £nil (FY13: £nil) and £nil (FY13: £nil) respectively.

2014

	0 - 6 months	7 - 12 months	more than 12 months	Total
	Fair value¹	Gross unrealised	Fair value¹	Gross unrealised
£m	£m	£m	£m	£m
Less than 20% loss position:
Debt securities	9	-	11	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	9	-	11	-
20%-50% loss position:
Debt securities	-	-	-	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	-	-	-	-
Greater than 50% loss position:
Debt securities	-	-	-	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	-	-	-	-
Total
Debt securities	9	-	11	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	9	-	11	-
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	9	-	11	-

¹ Only includes AFS securities that are in unrealised loss positions.

2013

	0 - 6 months	7 - 12 months	more than 12 months	Total
	Fair value¹	Gross unrealised	Fair value¹	Gross unrealised
£m	£m	£m	£m	£m
Less than 20% loss position:
Debt securities	25	-	9	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	25	-	9	-
20%-50% loss position:
Debt securities	-	-	-	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	-	-	-	-
Greater than 50% loss position:
Debt securities	-	-	-	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	-	-	-	-
Total
Debt securities	25	-	9	-
Equity securities	-	-	-	-
Other investments	-	-	-	-
	25	-	9	-
Assets of operations classified as held for sale	-	-	-	-
Total (excluding assets held for sale)	25	-	9	-

¹ Only includes AFS securities that are in unrealised loss positions.

D3.3 - Financial investments continued

D3.3.5 - Exposures to peripheral European countries

Included in our debt securities and other financial assets are exposures to peripheral European countries. All of these assets are valued on a mark to market basis under IAS 39, and therefore our statement of financial position and income statement already reflect any reduction in value between the date of purchase and the balance sheet date. The significant majority of these holdings are within our participating funds where the risk to our shareholders is governed by the nature and extent of our participation within those funds. Net of non-controlling interests, our direct shareholder and participating fund asset exposure to the government (and local authorities and agencies) of Italy is £4.9 billion (FY13: £4.9 billion).

Direct sovereign exposures to Greece, Ireland, Portugal, Italy and Spain (net of non-controlling interests, excluding policyholder assets)

	Participating Shareholder		Total
	2014	2013	2014	2013
£bn	£bn	£bn	£bn	£bn
Greece	-	-	-	-
Ireland	0.6	0.4	0.2	-
Portugal	0.2	0.2	-	-
Italy	4.8	4.5	0.1	0.4
Spain	0.9	0.9	0.4	0.5
Total Greece, Ireland, Portugal, Italy and Spain	6.5	6.0	0.7	0.9

Direct sovereign exposures to Greece, Ireland, Portugal, Italy and Spain (gross of non-controlling interests, excluding policyholder assets)

	Participating Shareholder		Total
	2014	2013	2014	2013
£bn	£bn	£bn	£bn	£bn
Greece	-	-	-	-
Ireland	0.6	0.4	0.2	-
Portugal	0.2	0.2	-	-
Italy	6.7	8.5	0.5	0.6
Spain	1.2	1.4	0.6	0.9
Total Greece, Ireland, Portugal, Italy and Spain	8.7	10.5	1.3	1.5

D3.3.6 - Non UK Government debt securities (gross of non-controlling interests)

	Policyholder	Participating	Shareholder	Total
	2014	2013	2014	2013	2014
£m	£m	£m	£m	£m	£m
Non UK Government Debt Securities
Austria	11	9	705	636	107
Belgium	28	29	1,368	1,475	165
France	103	108	11,182	9,714	1,950
Germany	142	146	1,590	1,922	591
Greece	-	-	-	1	-
Ireland	5	21	613	364	155
Italy	330	255	6,666	8,458	485
Netherlands	43	43	1,336	1,222	414
Poland	571	649	823	885	443
Portugal	6	-	173	187	-
Spain	104	101	1,263	1,355	694
European Supranational debt	61	89	2,952	2,612	1,826
Other European countries	133	91	1,040	587	473
Europe	1,537	1,541	29,711	29,418	7,303
Canada	16	7	164	171	2,376
United States	94	112	48	32	347
North America	110	119	212	203	2,723
Singapore	11	8	598	450	277
Other	493	330	1,917	1,623	63
Asia Pacific and other	504	338	2,515	2,073	340
Total	2,151	1,998	32,438	31,694	10,366
Less: assets of operations classified as held for sale	-	13	-	1,649	-
Total (excluding assets held for sale)	2,151	1,985	32,438	30,045	10,366

At 31 December 2014, the Group's total government (non-UK) debt securities stood at £45.0 billion (FY13: £43.9 billion), an increase of £1.1 billion. The significant majority of these holdings are within our participating funds where the risk to our shareholders is governed by the nature and extent of our participation within those funds. Our direct shareholder asset exposure to government (non-UK) debt securities amounts to £10.4 billion (FY13: £10.2 billion). The primary exposures, relative to total shareholder (non-UK) government debt exposure, are to Canadian (23%), French (19%), Spanish (7%), German (6%) and Italian (5%) government debt securities. The participating funds exposure to (non-UK) government debt amounts to £32.4 billion (FY13: £31.7 billion), an increase of £0.7 billion. The primary exposures, relative to total (non-UK) government debt exposures included within our participating funds, are to the (non-UK) government debt securities of France (34%), Italy (21%), Germany (5%), Belgium (4%), Netherlands (4%) and Spain (4%).

D3.3.7 - Exposure to worldwide bank debt securities

Direct shareholder and participating fund assets exposures to worldwide bank debt securities (net of non-controlling interests, excluding policyholder assets)

	Shareholder assets		Participating fund assets
	Total senior debt	Total subordinated debt	Total debt	Total senior debt
2014	£bn	£bn	£bn	£bn
Austria	-	-	-	0.1
France	0.2	-	0.2	3.1
Germany	-	-	-	0.6
Ireland	-	-	-	-
Italy	0.1	-	0.1	0.4
Netherlands	0.2	0.2	0.4	1.4
Spain	0.7	-	0.7	0.7
United Kingdom	0.7	0.3	1.0	1.0
United States	0.6	0.1	0.7	1.2
Other	0.4	0.2	0.6	1.9
Total	2.9	0.8	3.7	10.4
FY13 Total	2.8	1.1	3.9	10.5

Net of non-controlling interests, our direct shareholder assets exposure to worldwide bank debt securities is £3.7 billion. The majority of our holding (78%) is in senior debt. The primary exposures are to UK (27%), Spanish (19%), and US (19%) banks. Net of non-controlling interests, the participating fund exposures to worldwide bank debt securities, where the risk to our shareholders is governed by the nature and extent of our participation within those funds, is £13.3 billion. The majority of the exposure (78%) is in senior debt. Participating funds are the most exposed to French (29%), UK (13%) and Dutch (12%) banks.

Direct shareholder and participating fund assets exposures to worldwide bank debt securities (gross of non-controlling interests, excluding policyholder assets)

	Shareholder assets		Participating fund assets
	Total senior debt	Total subordinated debt	Total debt	Total senior debt
2014	£bn	£bn	£bn	£bn
Austria	-	-	-	0.1
France	0.2	-	0.2	3.5
Germany	-	-	-	0.6
Ireland	-	-	-	-
Italy	0.1	-	0.1	0.5
Netherlands	0.2	0.2	0.4	1.4
Spain	0.8	-	0.8	0.9
United Kingdom	0.7	0.3	1.0	1.1
United States	0.6	0.1	0.7	1.3
Other	0.5	0.2	0.7	2.4
Total	3.1	0.8	3.9	11.8
FY13 Total	3.3	1.2	4.5	12.1

Gross of non-controlling interests, our direct shareholder assets exposure to worldwide bank debt securities is £3.9 billion. The majority of our holding (79%) is in senior debt. The primary exposures are to UK (26%), Spanish (21%), and US (18%) banks. Gross of non-controlling interests, the participating fund exposures to worldwide bank debt securities, where the risk to our shareholders is governed by the nature and extent of our participation within those funds, is £14.9 billion.The majority of the exposure (79%) is in senior debt. Participating funds are the most exposed to French (29%), UK (13%) and Dutch (11%) banks.

D3 - Analysis of asset quality continued

D3.4 - Reinsurance assets

The Group assumes and cedes reinsurance in the normal course of business, with retention limits varying by line of business. Reinsurance assets primarily include balances due from both insurance and reinsurance companies for ceded insurance liabilities. Amounts recoverable from reinsurers are estimated in a manner consistent with the outstanding claims provisions or settled claims associated with the reinsured policies and in accordance with the relevant reinsurance contract. If a reinsurance asset is impaired, the Group reduces the carrying amount accordingly and recognises that impairment loss in the income statement. A reinsurance asset is impaired if there is objective evidence, as a result of an event that occurred after initial recognition of the reinsurance asset, that the Group may not receive all amounts due to it under the terms of the contract, and the event has a reliably measurable impact on the amounts that the Group will receive from the reinsurer. For the table below, reinsurance asset credit ratings are stated in accordance with information from leading rating agencies.

Ratings	2014 AAA £m	2014 AA £m	2014 A £m	2014 BBB £m	2014 Less than BBB £m	2014 Non-rated £m	2014 Total £m
Policyholders assets	-	2,057	44	-	-	435	2,536
Participating fund assets	-	956	656	6	-	-	1,618
Shareholder assets	27	2,660	1,042	2	-	73	3,804
Total	27	5,673	1,742	8	-	508	7,958
Total %	0.3%	71.3%	21.9%	0.1%	-	6.4%	100.0%

Ratings	FY 2013 Total £m	FY 2013 %
Policyholders assets	-	-
Participating fund assets	-	-
Shareholder assets	-	-
Total	7,257	100.0%
Total %	-	-

Ratings	FY 2013 AAA £m	FY 2013 AA £m	FY 2013 A £m	FY 2013 BBB £m	FY 2013 Less than BBB £m	FY 2013 Non-rated £m	FY 2013 Total £m
Policyholders assets	-	2,057	44	-	-	435	2,536
Participating fund assets	-	956	656	6	-	-	1,618
Shareholder assets	27	2,660	1,042	2	-	73	3,804
Total	27	5,673	1,742	8	-	508	7,958
Total %	0.3%	71.3%	21.9%	0.1%	-	6.4%	100.0%

Ratings	FY 2013 AAA £m	FY 2013 AA £m	FY 2013 A £m	FY 2013 BBB £m	FY 2013 Less than BBB £m	FY 2013 Non-rated £m	FY 2013 Total £m
Policyholders assets	-	-	-	-	-	-	-
Participating fund assets	-	-	-	-	-	-	-
Shareholder assets	-	-	-	-	-	-	-
Total	25	3,888	2,691	78	6	569	7,257
Total %	0.3%	53.6%	37.1%	1.1%	0.1%	7.8%	100.0%

D3.5 - Receivables and other financial assets

The credit quality of receivables and other financial assets is managed at the local business unit level. Where assets classed as 'past due and impaired' exceed local credit limits, and are also deemed at sufficiently high risk of default, an analysis of the asset is performed and a decision is made whether to seek sufficient collateral from the counterparty or to write down the value of the asset as impaired. At FY14, 99% (FY13: 98%) of the receivables and other financial assets were neither past due nor impaired. Credit terms vary from subsidiary to subsidiary, and from country to country, and are set locally within overall credit limits prescribed by the Group credit limit framework, and in line with the Group Credit Policy. The Group reviews the carrying value of its receivables at each reporting period. If the carrying value of a receivable or other financial asset is greater than the recoverable amount, the carrying value is reduced through a charge to the income statement in the period of impairment.

D3.6 - Cash and cash equivalents

Cash and cash equivalents consist of cash at banks and in hand, deposits held at call with banks, treasury bills and other short-term highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of change in value. Such investments are normally those with less than three months maturity from the date of acquisition, and include certificates of deposit with maturities of less than three months at date of issue.

D4 - Pension fund assets

In addition to the assets recognised directly on the Group's statement of financial position outlined in the disclosures above, the Group is also exposed to the "Scheme assets" that are shown net of the present value of scheme liabilities within the IAS 19 net pension surplus. Pension surpluses are included within other assets and pension deficits are recognised within provisions in the Group's consolidated statement of financial position. Refer to Note B16 for details on the movements in the main schemes' surpluses and deficits. Scheme assets are stated at their fair values. Total scheme assets are comprised in the UK, Ireland and Canada as follows:

	2014 UK £m	2014 Ireland £m	2014 Canada £m	2014 Total £m	2013 UK £m	2013 Ireland £m	2013 Canada £m	2013 Total £m
Bonds
Fixed interest¹	5,519	213	130	5,862	4,022	149	106	4,277
Index-linked	5,568	122	-	5,690	4,502	112	-	4,614
Equities¹	98	-	-	98	291	63	81	435
Property¹	328	9	-	337	305	7	-	312
Pooled investment vehicles¹	2,010	137	110	2,257	1,632	42	23	1,697
Derivatives	584	1	-	585	225	55	-	280
Cash and other²	626	1	18	645	757	3	23	783
Total fair value of assets	14,733	483	258	15,474	11,734	431	233	12,398

1 A total of £1,697 million, which was previously in 2013 disclosed as £277 million of fixed interest bonds, £645 million of equities, and £775 million of property, has been reclassified to pooled investment vehicles.
2 Cash and other assets comprise cash at bank, insurance policies, receivables and payables.

Total scheme assets are analysed by those that have a quoted price in an active market and those that do not as follows:

	2014 Total Quoted £m	2014 Total Unquoted £m	2014 Total £m	2013 Total Quoted £m	2013 Total Unquoted £m	2013 Total £m
Bonds
Fixed interest¹	2,907	2,955	5,862	818	3,459	4,277
Index-linked	5,240	450	5,690	3,864	750	4,614
Equities¹	74	24	98	378	57	435
Property¹	-	337	337	-	312	312
Pooled investment vehicles¹	130	2,127	2,257	31	1,666	1,697
Derivatives	(22)	607	585	88	192	280
Cash and other²	432	213	645	540	243	783
Total fair value of assets	8,761	6,713	15,474	5,719	6,679	12,398

Risk management and asset allocation strategy

The long-term investment objectives of the trustees and the employers are to limit the risk of the assets failing to meet the liabilities of the schemes over the long term, and to maximise returns consistent with an acceptable level of risk so as to control the long-term costs of these schemes. To meet these objectives, the schemes' assets are invested in a portfolio consisting primarily (approximately 75%) of debt securities. The investment strategy will continue to evolve over time and is expected to match the liability profile increasingly closely with swap overlays to improve interest rate and inflation matching. The schemes are generally matched to interest rates on the funding basis.

Main UK Scheme

The Company works closely with the trustee, who is required to consult it on the investment strategy. Interest rate and inflation risk are managed using a combination of liability-matching assets and swaps. Exposure to equity risk has been reducing over time and credit risk is managed within appetite. Currency risk is relatively small and is largely hedged. The other principal risk is longevity risk. On 5 March 2014, the Aviva Staff Pension Scheme entered into a longevity swap covering approximately £5 billion of pensioner in payment scheme liabilities.

Other schemes

The other schemes are considerably less material but their risks are managed in a similar way to those in the main UK scheme.

D5 - Available funds

To ensure access to liquidity as and when needed, the Group maintains £1.6 billion of undrawn committed central borrowing facilities with various highly rated banks, £0.75 billion of which is allocated to support the credit ratings of Aviva plc's commercial paper programmes. The expiry profile of the undrawn committed central borrowing facilities is as follows:

	2014 £m	2013 £m
Expiring within one year	350	400
Expiring beyond one year	1,200	1,100
Total	1,550	1,500

D6 - Guarantees

As a normal part of their operating activities, various Group companies have given guarantees and options, including investment return guarantees, in respect of certain long-term insurance and fund management products. For the UK Life with-profit business, provisions in respect of these guarantees and options are calculated on a market consistent basis, in which stochastic models are used to evaluate the level of risk (and additional cost) under a number of economic scenarios, which allow for the impact of volatility in both interest rates and equity prices. For UK Life non-profit business, provisions do not materially differ from those determined on a market consistent basis. In all other businesses, provisions for guarantees and options are calculated on a local basis with sensitivity analysis undertaken where appropriate to assess the impact on provisioning levels of a movement in interest rates and equity levels (typically a 1% decrease in interest rates and 10% decline in equity markets).

VNB & Sales analysis

In this section

E1 Trend analysis of VNB (continuing operations) - cumulative - Page 122
E2 Trend analysis of VNB (continuing operations) - discrete - Page 122
E3 Trend analysis of PVNBP (continuing operations) - cumulative - Page 123
E4 Trend analysis of PVNBP (continuing operations) - discrete - Page 123
E5 Trend analysis of PVNBP by product (continuing operations) - cumulative - Page 124
E6 Trend analysis of PVNBP by product (continuing operations) - discrete - Page 124
E7 Geographical analysis of regular and single premiums - continuing operations - Page 125
E8 Trend analysis of Investment sales - cumulative - Page 125
E9 Trend analysis of Investment sales - discrete - Page 125
E10 Geographical analysis of regular and single premiums - investment sales - Page 125
E11 Trend analysis of general insurance and health net written premiums - cumulative - Page 126
E12 Trend analysis of general insurance and health net written premiums - discrete - Page 126

E1 - Trend analysis of VNB (continuing operations¹) - cumulative

Growth² on 4Q13

	1Q13 YTD £m	2Q13 YTD £m	3Q13 YTD £m	4Q13 YTD £m	1Q14 YTD £m	2Q14 YTD £m	3Q14 YTD £m	4Q14 YTD £m	Sterling %	Constant currency %
United Kingdom	114	224	326	469	89	177	297	473	1%	1%
Ireland	-	2	4	8	3	6	6	9	24%	30%
United Kingdom & Ireland	114	226	330	477	92	183	303	482	1%	-

¹ Gross of tax and non-controlling interests
² # E2 - Trend analysis of VNB (continuing operations1) - discrete Growth2 on 4Q13

Gross of tax and non-controlling interests

	1Q13 Discrete £m	2Q13 Discrete £m	3Q13 Discrete £m	4Q13 Discrete £m	1Q14 Discrete £m	2Q14 Discrete £m	3Q14 Discrete £m	4Q14 Discrete £m	Sterling %	Constant currency %
United Kingdom	114	110	102	143	89	88	120	176	23%	23%
Ireland	-	2	2	4	3	3	-	3	(6)%	(1)%
United Kingdom & Ireland	114	112	104	147	92	91	120	179	23%	23%
France	41	49	28	54	54	56	46	49	(10)%	(5)%
Poland3	10	11	13	17	21	13	12	18	7%	12%
Italy - excluding Eurovita	10	8	7	18	15	11	15	22	26%	33%
Spain - excluding Aseval & CxG	1	6	5	13	6	8	5	11	(19)%	(14)%
Turkey	10	10	8	9	6	8	9	7	(26)%	(18)%
Other Europe	1	-	-	-	-	-	-	-	-	-
Europe	73	84	61	111	102	96	87	107	(4)%	1%
Asia - excluding Malaysia	19	22	30	32	32	34	31	30	(6)%	(3)%
Aviva Investors4	-	-	-	-	-	2	3	4	-	-
Value of new business - excluding Eurovita, Aseval, CxG & Malaysia	206	218	195	290	226	223	241	320	10%	13%
Eurovita, Aseval, CxG & Malaysia	3	(1)	(2)	(5)	(2)	(3)	1	3	-	-
Total value of new business	209	217	193	285	224	220	242	323	13%	16%

Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
Poland includes Lithuania.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

E3 - Trend analysis of PVNBP (continuing operations1) - cumulative Growth3 on 4Q13

Present value of new business premiums2

	1Q13 YTD £m	2Q13 YTD £m	3Q13 YTD £m	4Q13 YTD £m	1Q14 YTD £m	2Q14 YTD £m	3Q14 YTD £m	4Q14 YTD £m	Sterling %	Constant currency %
United Kingdom	2,779	5,560	8,556	11,924	2,931	6,052	9,098	12,009	1%	1%
Ireland	117	225	338	469	105	196	291	435	(7)%	(2)%
United Kingdom & Ireland	2,896	5,785	8,894	12,393	3,036	6,248	9,389	12,444	-	1%
France	1,243	2,363	3,367	4,498	1,310	2,427	3,538	4,633	3%	8%
Poland4	123	227	358	486	234	332	429	573	18%	24%
Italy - excluding Eurovita	563	1,198	1,591	1,975	698	1,440	2,060	2,473	25%	32%
Spain - excluding Aseval & CxG	284	516	671	1,055	270	536	743	1,054	-	(5)%
Turkey	135	253	341	524	110	231	348	495	(6)%	14%
Other Europe	20	20	20	20	-	-	-	-	-	-
Europe	2,368	4,577	6,348	8,558	2,622	4,966	7,118	9,228	8%	14%
Asia - excluding Malaysia	472	845	1,290	1,724	471	964	1,454	1,951	13%	19%
Aviva Investors5	4	7	28	58	5	257	562	881	-	-
Total - excluding Eurovita, Aseval, CxG & Malaysia	5,740	11,214	16,560	22,733	6,134	12,435	18,523	24,504	8%	11%
Eurovita, Aseval, CxG & Malaysia	158	248	317	444	86	195	210	224	-	-
Total	5,898	11,462	16,877	23,177	6,220	12,630	18,733	24,728	7%	10%

Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.
Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
Poland includes Lithuania.
The UK Fund Retail Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

E4 - Trend analysis of PVNBP (continuing operations1) - discrete Growth3 on 4Q13

Present value of new business premiums2

	1Q13 Discrete £m	2Q13 Discrete £m	3Q13 Discrete £m	4Q13 Discrete £m	1Q14 Discrete £m	2Q14 Discrete £m	3Q14 Discrete £m	4Q14 Discrete £m	Sterling %	Constant currency %
United Kingdom	2,779	2,781	2,996	3,368	2,931	3,121	3,046	2,911	(14)%	(14)%
Ireland	117	108	113	131	105	91	95	144	10%	16%
United Kingdom & Ireland	2,896	2,889	3,109	3,499	3,036	3,212	3,141	3,055	(13)%	(13)%
France	1,243	1,120	1,004	1,131	1,310	1,117	1,111	1,095	(3)%	2%
Poland4	123	104	131	128	234	98	97	144	13%	17%
Italy - excluding Eurovita	563	635	393	384	698	742	620	413	8%	13%
Spain - excluding Aseval & CxG	284	232	155	384	270	266	207	311	(19)%	(15)%
Turkey	135	118	88	183	110	121	117	147	(20)%	(9)%
Other Europe	20	-	-	-	-	-	-	-	-	-
Europe	2,368	2,209	1,771	2,210	2,622	2,344	2,152	2,110	(5)%	1%
Asia - excluding Malaysia	472	373	445	434	471	493	490	497	15%	17%
Aviva Investors5	4	3	21	30	5	252	305	319	-	-
Total - excluding Eurovita, Aseval, CxG & Malaysia	5,740	5,474	5,346	6,173	6,134	6,301	6,088	5,981	(3)%	(1)%
Eurovita, Aseval, CxG & Malaysia	158	90	69	127	86	109	15	14	-	-
Total	5,898	5,564	5,415	6,300	6,220	6,410	6,103	5,995	(5)%	(3)%

Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.
Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
Poland includes Lithuania.
The UK Fund Retail Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

E5 - Trend analysis of PVNBP by product (continuing operations1) - cumulative Growth3 on 4Q13

Present value of new business premiums2

	1Q13 YTD £m	2Q13 YTD £m	3Q13 YTD £m	4Q13 YTD £m	1Q14 YTD £m	2Q14 YTD £m	3Q14 YTD £m	4Q14 YTD £m	Sterling %	Constant currency %
Pensions	1,322	2,479	3,818	5,476	1,328	2,794	4,081	5,803	6%	6%
Annuities	630	1,217	1,664	2,327	500	935	1,656	1,948	(16)%	(16)%
Bonds	33	59	97	183	45	87	135	174	(5)%	(5)%
Protection	253	504	781	992	297	568	862	1,103	11%	11%
Equity release	98	182	297	401	117	257	462	696	74%	74%
Other4	443	1,119	1,899	2,545	644	1,411	1,902	2,285	(10)%	(10)%
United Kingdom	2,779	5,560	8,556	11,924	2,931	6,052	9,098	12,009	1%	1%
Ireland	117	225	338	469	105	196	291	435	(7)%	(2)%
United Kingdom & Ireland	2,896	5,785	8,894	12,393	3,036	6,248	9,389	12,444	-	1%
Savings	1,173	2,229	3,197	4,278	1,232	2,278	3,347	4,368	2%	7%
Protection	70	134	170	220	78	149	191	265	21%	27%
France	1,243	2,363	3,367	4,498	1,310	2,427	3,538	4,633	3%	8%
Pensions	217	374	527	846	302	465	631	904	7%	21%
Savings	765	1,552	2,058	2,687	890	1,819	2,583	3,182	18%	24%
Annuities	6	10	13	13	2	2	3	5	(67)%	(66)%
Protection5	137	278	383	514	118	253	363	504	(2)%	5%
Poland6 , Italy6 , Spain6 and Other	1,125	2,214	2,981	4,060	1,312	2,539	3,580	4,595	13%	21%
Europe	2,368	4,577	6,348	8,558	2,622	4,966	7,118	9,228	8%	14%
Asia - excluding Malaysia	472	845	1,290	1,724	471	964	1,454	1,951	13%	19%
Aviva Investors7	4	7	28	58	5	257	562	881	-	-
Total - excluding Eurovita, Aseval, CxG & Malaysia	5,740	11,214	16,560	22,733	6,134	12,435	18,523	24,504	8%	11%
Eurovita, Aseval, CxG & Malaysia	158	248	317	444	86	195	210	224	-	-
Total	5,898	11,462	16,877	23,177	6,220	12,630	18,733	24,728	7%	10%

Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.
Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
Other UK business includes UK Retail Fund Management and UK long term health business. UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.
Subsequent to FY13 a whole of life unit-linked protection product in Poland was reclassified from savings to protection business. As a result, protection PVNBP has increased £25 million in 1Q13, £52 million in 2Q13, £77 million in 3Q13 and £114 million in 4Q13. There is no change in total PVNBP.
Poland includes Lithuania, Italy excludes Eurovita, Spain excludes Aseval and CxG.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.# E6 - Trend analysis of PVNBP by product (continuing operations)

Discrete Growth on 4Q13 Present value of new business premiums

	1Q13 Discrete £m	2Q13 Discrete £m	3Q13 Discrete £m	4Q13 Discrete £m	1Q14 Discrete £m	2Q14 Discrete £m	3Q14 Discrete £m	4Q14 Discrete £m	Sterling %	Constant currency %
Pensions	1,322	1,157	1,339	1,658	1,328	1,466	1,287	1,722	4%	4%
Annuities	630	587	447	663	500	435	721	292	(56)%	(56)%
Bonds	33	26	38	86	45	42	48	39	(55)%	(55)%
Protection	253	251	277	211	297	271	294	241	14%	14%
Equity release	98	84	115	104	117	140	205	234	128%	128%
Other⁴	443	676	780	646	644	767	491	383	(41)%	(41)%
United Kingdom	2,779	2,781	2,996	3,368	2,931	3,121	3,046	2,911	(14)%	(14)%
Ireland	117	108	113	131	105	91	95	144	10%	16%
United Kingdom & Ireland	2,896	2,889	3,109	3,499	3,036	3,212	3,141	3,055	(13)%	(13)%
Savings	1,173	1,056	968	1,081	1,232	1,046	1,069	1,021	(6)%	(1)%
Protection	70	64	36	50	78	71	42	74	48%	55%
France	1,243	1,120	1,004	1,131	1,310	1,117	1,111	1,095	(3)%	2%
Pensions	217	157	153	319	302	163	166	273	(14)%	(6)%
Savings	765	787	506	629	890	929	764	599	(5)%	-
Annuities	6	4	3	-	2	-	1	2	-	-
Protection⁵	137	141	105	131	118	135	110	141	8%	13%
Poland⁶, Italy⁶, Spain⁶ and Other	1,125	1,089	767	1,079	1,312	1,227	1,041	1,015	(6)%	-
Europe	2,368	2,209	1,771	2,210	2,622	2,344	2,152	2,110	(5)%	1%
Asia - excluding Malaysia	472	373	445	434	471	493	490	497	15%	17%
Aviva Investors⁷	4	3	21	30	5	252	305	319	-	-
Total - excluding Eurovita, Aseval, CxG & Malaysia	5,740	5,474	5,346	6,173	6,134	6,301	6,088	5,981	(3)%	(1)%
Eurovita, Aseval, CxG & Malaysia	158	90	69	127	86	109	15	14	-	-
Total	5,898	5,564	5,415	6,300	6,220	6,410	6,103	5,995	(5)%	(3)%

Following the announced disposal of US Life in Q4 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.
Present value of new business premiums (PVNBP) is the present value of new regular premiums plus 100% of single premiums, calculated using assumptions consistent with those used to determine the value of new business.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
Other UK business includes UK Retail Fund Management and UK long term health business. UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.
Subsequent to FY13 a whole of life unit-linked protection product in Poland was reclassified from savings to protection business. As a result, protection PVNBP has increased £25 million in 1Q13, £27 million in 2Q13, £25 million in 3Q13 and £37 million in 4Q13. There is no change in total PVNBP.
Poland includes Lithuania, Italy excludes Eurovita, Spain excludes Aseval and CxG.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

E7 - Geographical analysis of regular and single premiums - continuing operations

	Regular premiums 2014 £m	Constant currency growth²	WACF Present value £m	2013 £m	WACF Present value £m	2014 £m	2013 £m	Constant currency growth²
United Kingdom	946	8%	5.4	5,108	878	5.1	4,443	6,901
Ireland	26	9%	5.7	149	26	4.4	114	286
United Kingdom & Ireland	972	8%	5.4	5,257	904	5.0	4,557	7,187
France	87	3%	8.1	709	89	8.0	712	3,924
Poland³	50	37%	8.7	435	38	9.0	341	138
Italy - excluding Eurovita	38	(13)%	5.7	215	46	5.4	249	2,258
Spain - excluding Aseval & CxG	37	(3)%	6.0	221	40	5.9	235	833
Turkey	111	35%	3.8	421	99	4.7	467	74
Other Europe	-	-	-	-	-	-	4	1.5
Europe	323	12%	6.2	2,001	316	6.4	2,010	7,227
Asia - excluding Malaysia	248	(10)%	6.4	1,584	289	5.6	1,624	367
Aviva Investors⁴	-	-	-	-	-	-	-	881
Total - excluding Eurovita, Aseval, CxG & Malaysia	1,543	5%	5.7	8,842	1,509	5.4	8,191	15,662
Eurovita, Aseval, CxG & Malaysia	6	-	6.8	41	18	5.2	93	183
Total	1,549	4%	5.7	8,883	1,527	5.4	8,284	15,845

Following the announced disposal of US Life in Q3 2012, it was no longer managed on a MCEV basis and it was no longer included in covered business. The sale of US Life was completed on 2 October 2013.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
Poland includes Lithuania.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014.

E8 - Trend analysis of Investment sales - cumulative

Growth on 4Q13 Investment sales

	1Q13 YTD £m	2Q13 YTD £m	3Q13 YTD £m	4Q13 YTD £m	1Q14 YTD £m	2Q14 YTD £m	3Q14 YTD £m	4Q14 YTD £m	Sterling %	Constant currency %
United Kingdom & Ireland²	305	841	1,494	2,040	486	1,043	1,405	1,742	(15)%	(15)%
Aviva Investors⁴	787	1,563	2,100	2,683	730	1,616	2,195	3,089	15%	21%
Asia	42	94	124	152	36	75	110	146	(4)%	3%
Total investment sales	1,134	2,498	3,718	4,875	1,252	2,734	3,710	4,977	2%	5%

Investment sales are calculated as new single premiums plus the annualised value of new regular premiums.
UK & Ireland investment sales of £1,742 million (FY13: £2,040 million) are also reported in UK Life PVNBP following the extension of MCEV covered business. See note F1 for details.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014. 2Q14 Investment sales of £250 million, 3Q14 investment sales of £549 million and 4Q14 investment sales of £864 million are also included in Aviva Investors' PVNBP at the same level following the extension of MCEV covered business. See note F1 for details.

E9 - Trend analysis of Investment sales - discrete

Growth on 4Q13 Investment sales

	1Q13 Discrete £m	2Q13 Discrete £m	3Q13 Discrete £m	4Q13 Discrete £m	1Q14 Discrete £m	2Q14 Discrete £m	3Q14 Discrete £m	4Q14 Discrete £m	Sterling %	Constant currency %
United Kingdom & Ireland²	305	536	653	546	486	557	362	337	(38)%	(38)%
Aviva Investors⁴	787	776	537	583	730	886	579	894	53%	60%
Asia	42	52	30	28	36	39	35	36	33%	35%
Total investment sales	1,134	1,364	1,220	1,157	1,252	1,482	976	1,267	10%	12%

Investment sales are calculated as new single premiums plus the annualised value of new regular premiums.
UK & Ireland investment sales are also reported in UK Life PVNBP following the extension of MCEV covered business. See note F1 for details.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014. 2Q14 Investment sales of £250 million, 3Q14 investment sales of £299 million and 4Q14 investment sales of £315 million are also included in Aviva Investors' PVNBP at the same level following the extension of MCEV covered business. See note F1 for details.

E10 - Geographical analysis of regular and single premiums - investment sales

	Regular 2014 £m	2013 £m	Constant currency growth³	Single PVNBP 2014 £m	2013 £m	Constant currency growth³	Constant currency growth³
United Kingdom & Ireland²	24	18	36%	1,718	2,022	(15)%	(15)%
Aviva Investors⁴	5	5	-	3,084	2,678	21%	21%
Asia	-	-	-	146	152	3%	3%
Total investment sales	29	23	27%	4,948	4,852	5%	5%

Investment sales are calculated as new single premiums plus the annualised value of new regular premiums.
UK & Ireland investment sales are also reported in UK Life PVNBP following the extension of MCEV covered business. See note F1 for details.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
The UK Retail Fund Management business was transferred from UK Life to Aviva Investors on 9 May 2014. 2Q14 Investment sales of £250 million, 3Q14 investment sales of £549 million and 4Q14 investment sales of £864 million are also included in Aviva Investors' PVNBP at the same level following the extension of MCEV covered business. See note F1 for details.

E11 - Trend analysis of general insurance and health net written premiums - cumulative

Growth on 4Q13

	1Q13 YTD £m	2Q13 YTD £m	3Q13 YTD £m	4Q13 YTD £m	1Q14 YTD £m	2Q14 YTD £m	3Q14 YTD £m	4Q14 YTD £m	Sterling %	Constant currency %
General insurance
United Kingdom	923	1,963	2,904	3,823	845	1,836	2,742	3,663	(4)%	(4)%
Ireland	71	146	215	278	65	136	205	272	(2)%	3%
United Kingdom & Ireland	994	2,109	3,119	4,101	910	1,972	2,947	3,935	(4)%	(4)%
Europe	435	764	1,033	1,360	440	747	999	1,313	(3)%	2%
Canada	470	1,126	1,718	2,250	426	1,026	1,584	2,104	(6)%	6%
Asia	3	7	11	14	3	7	10	13	(7)%	(1)%
Other	20	20	21	33	4	5	5	7	(77)%	(77)%
	1,922	4,026	5,902	7,758	1,783	3,757	5,545	7,372	(5)%	(1)%
Health insurance
United Kingdom¹	138	289	383	536	144	302	394	518	(3)%	(3)%
Ireland	36	52	71	99	33	47	65	93	(6)%	(1)%
United Kingdom & Ireland	174	341	454	635	177	349	459	611	(4)%	(3)%
Europe	89	135	179	241	94	138	182	243	1%	6%
Asia²	35	47	69	86	29	45	61	74	(13)%	(5)%
	298	523	702	962	300	532	702	928	(3)%	(1)%
Total	2,220	4,549	6,604	8,720	2,083	4,289	6,247	8,300	(5)%	(1)%

These premiums are also reported in UK Life PVNBP following the extension of MCEV covered business (see note F1 - MCEV basis of preparation for further details). 1Q13 NWP of £138 million, 2Q13 YTD NWP of £289 million, 3Q13 YTD NWP of £383 million, 4Q13 YTD NWP of £536 million, 1Q14 NWP of £144 million, 2Q14 YTD NWP of £302 million, 3Q14 YTD NWP of £394 million and 4Q14 YTD NWP of £518 million are respectively equivalent to £138 million, £278 million, £405 million, £505 million, £158 million, £368 million, £497 million and £542 million on a PVNBP basis.
Singapore long term health business is also reported in Asia PVNBP following the extension of MCEV covered business (see note F1 - MCEV basis of preparation for further details).# E12 - Trend analysis of general insurance and health net written premiums - discrete

Growth3 on 4Q13

	1Q13 Discrete £m	2Q13 Discrete £m	3Q13 Discrete £m	4Q13 Discrete £m	1Q14 Discrete £m	2Q14 Discrete £m	3Q14 Discrete £m	4Q14 Discrete £m	Sterling %	Constant currency %
General insurance
United Kingdom	923	1,040	941	919	845	991	906	921	-	-
Ireland	71	75	69	63	65	71	69	67	6%	11%
United Kingdom & Ireland	994	1,115	1,010	982	910	1,062	975	988	-	1%
Europe	435	329	269	327	440	307	252	314	(4)%	1%
Canada	470	656	592	532	426	600	558	520	(2)%	4%
Asia	3	4	4	3	3	4	3	3	(6)%	(3)%
Other	20	-	1	12	4	1	-	2	(83)%	(83)%
	1,922	2,104	1,876	1,856	1,783	1,974	1,788	1,827	(2)%	1%
Health insurance
United Kingdom¹	138	151	94	153	144	158	92	124	(18)%	(18)%
Ireland	36	16	19	28	33	14	18	28	4%	10%
United Kingdom & Ireland	174	167	113	181	177	172	110	152	(15)%	(14)%
Europe	89	46	44	62	94	44	44	61	(2)%	3%
Asia²	35	12	22	17	29	16	16	13	(15)%	(17)%
	298	225	179	260	300	232	170	226	(12)%	(10)%
Total	2,220	2,329	2,055	2,116	2,083	2,206	1,958	2,053	(3)%	-

These premiums are also reported in UK Life PVNBP following the extension of MCEV covered business (see note F1 - MCEV basis of preparation for further details).
1Q13 NWP of £138 million, 2Q13 NWP of £151 million, 3Q13 NWP of £94 million, 4Q13 NWP of £153 million, 1Q14 NWP of £144 million, 2Q14 NWP of £158 million, 3Q14 NWP of £92 million and 4Q14 NWP of £124 million are respectively equivalent to £138 million, £140 million, £127 million, £100 million, £158 million, £210 million, £129 million and £45 million on a PVNBP basis.
Singapore long term health business is also reported in Asia PVNBP following the extension of MCEV covered business (see note F1 - MCEV basis of preparation for further details).
For Singapore long term health business, 3Q13 NWP of £5 million, 4Q13 NWP of £6 million, 1Q14 NWP of £5 million, 2Q14 NWP of £4 million, 3Q14 NWP of £6 million and 4Q14 NWP of £7 million are respectively equivalent to £47 million, £50 million, £37 million, £50 million, £43 million and £53 million on a PVNBP basis.
Currency movements are calculated using unrounded numbers so minor rounding differences may exist.
For Singapore long term health business, 3Q13 YTD NWP of £5 million, 4Q13 YTD NWP of £11 million, 1Q14 NWP of £5 million, 2Q14 YTD NWP of £9 million, 3Q14 YTD NWP of £15 million and 4Q14 YTD NWP of £22 million are respectively equivalent to £47 million, £97 million, £37 million, £87 million, £130 million and £183 million on a PVNBP basis.

End Part 4 of 5
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Aviva PLC — Management Reports 2015

4708_10-k_2015-03-05_b900b982-af85-4260-bdf3-5b8aa581dae0.html

National Storage Mechanism

Capital & Assets

C1 - Capital performance

C1 - Capital performance continued

(d) Equity sensitivity analysis

C2 - Regulatory capital

(a) Regulatory capital - Group: European Insurance Groups Directive (IGD)

(b) Reconciliation of Group IGD capital resources to FRS capital

(c) Regulatory capital - UK life with-profits funds

C3 - IFRS Sensitivity analysis

C3 - IFRS Sensitivity analysis continued

(e) General insurance and health businesses

(f) Fund management and other operations businesses

(g) Limitations of sensitivity analysis

Analysis of assets

D1 - Total assets

D2 - Total assets - Valuation bases/fair value hierarchy

Total assets - Participating fund assets

D2 - Total assets - Valuation bases/fair value hierarchy continued

Total assets - Shareholders assets

Fair value hierarchy

D2 - Total assets - Valuation bases/fair value hierarchy continued

Fair value hierarchy Investment property and financial assets - total

D3 - Analysis of asset quality

D3.1 - Investment property

D3 - Analysis of asset quality continued

D3 - Analysis of asset quality continued

D3.2 - Loans

D3.2 - Loans continued

Loans - Total

Loans - Policyholders assets

Loans - Participating fund assets

Loans - Shareholder assets

Mortgage loans - Shareholder assets

United Kingdom & Ireland (Non-securitised mortgage loans)

D3 - Analysis of asset quality continued

D3.2 - Loans continued

Commercial

Securitised mortgage loans

D3.3 - Financial investments

D3.3.1 - Debt securities

Fair value hierarchy

External ratings

D3.3 - Financial investments continued

D3.3.1 - Debt securities continued

External ratings

D3.3.2 - Equity securities

D3.3.3 - Other investments

D3.3.4 - Available for sale investments - Impairments and duration and amount of unrealised losses

D3.3 - Financial investments continued

D3.3.5 - Exposures to peripheral European countries

D3.3.6 - Non UK Government debt securities (gross of non-controlling interests)

D3.3.7 - Exposure to worldwide bank debt securities

D3 - Analysis of asset quality continued

D3.4 - Reinsurance assets

D3.5 - Receivables and other financial assets

D3.6 - Cash and cash equivalents

D4 - Pension fund assets

Risk management and asset allocation strategy

Main UK Scheme

Other schemes

D5 - Available funds

D6 - Guarantees

VNB & Sales analysis

In this section

E1 - Trend analysis of VNB (continuing operations¹) - cumulative

Growth² on 4Q13

E3 - Trend analysis of PVNBP (continuing operations1) - cumulative Growth3 on 4Q13

E4 - Trend analysis of PVNBP (continuing operations1) - discrete Growth3 on 4Q13

E5 - Trend analysis of PVNBP by product (continuing operations1) - cumulative Growth3 on 4Q13

Discrete Growth on 4Q13 Present value of new business premiums

E7 - Geographical analysis of regular and single premiums - continuing operations

E8 - Trend analysis of Investment sales - cumulative

Growth on 4Q13 Investment sales

E9 - Trend analysis of Investment sales - discrete

Growth on 4Q13 Investment sales

E10 - Geographical analysis of regular and single premiums - investment sales

Aviva PLC Management Reports 2015